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active 7 hours ago

Hector Molina

Born and raised in Spain, I had the opportunity to travel all over the world
and discover the highlights and secrets of every place I visited. I truly
believe that each of the trips we make changes the vision of how we see the world and changes our lives. In my opinion, traveling is more than just visiting different places, I think it is about creating unique memories that we can share with other people forever.

I am a lover of history and heritage with experience as a local guide in cities like Madrid or Toledo, which has helped me to recognize the needs of our travelers and make them live a unique experience. I like to help people when they visit my country because I expect the same from them when I visit their countries.

Tourism has become a fundamental part of our lives, and my job in the company is to provide not only a trip but also to immerse you in the history, culture, and gastronomy of every place. Each trip is different, cities and people we meet along the way make our experience unforgettable.

What places and activities do you specialize in?

"I specialize in creating unique experiences in Spain and Portugal that allow the traveler to learn about the history and traditions of each country."

How did you get involved in travel?

"My studies in history and heritage have always made me interested in tourism. After my experience as a tour guide, I would like to share all my knowledge so that travelers can have a real experience in all the places I have visited. I think tourism and culture have a very important relationship so joint both of them is one of my passions."

Please share a unique travel experience you will never forget.

"Probably my best travel experience has been backpacking in Thailand and Vietnam for two months. In all this time I had the opportunity to know in depth the culture and traditions of both countries. Visiting the north of Thailand with its beautiful landscapes, its incredible temples, and special gastronomy. Also, the south of the country to know its paradisiacal beaches of crystalline water. In Vietnam I was able to meet different people and cultures with incredible places, in my memory will always be Ha Long Bay. I also visited the Mekong Delta area with its great history and wonderful people. This experience allowed me to change my vision of traveling and allowed me to grow as a person."

Top itineraries and travel advice
Family itineraries
Road trip itineraries

Favorite experiences

History & Culture Walk

Discover the wonders of San Sebastián, the Basque seaside city where Spanish royals once vacationed, on this guided walk. You'll wander the historic streets of the Parte Vieja (Old Town), passing ornate cathedrals and sweeping plazas. Next, visit the Parte Nuevo (New Town) for Belle Époque...

Half-Day Wine Tasting In Frascati from Rome

Enjoy an excursion to Frascati, a town famous for its wines since Ancient Rome! Enjoy learning about the history of Frascati while tasting local products like slow-roasted pork and Frascati jug wine. You’ll meet local artisans and shop owners who are eager to share their stories. Your guide is...

Private Flamenco, City & Tapas Experience

Dig deep into Spanish culture alongside your guide to enjoy a special evening of passionate flamenco, a stroll through an authentic Sevillian neighborhood, and delicious tapas and wine. Begin with a flamenco show in the historic Triana neighborhood (the birthplace of many renowned flamenco...

Recent trip reviews for Hector

Always have a picture of your ID on your phone
Spain | Aug 1 - Aug 8, 2025

C
COLLEEN C.
Dallas, TX | Reviewed on Aug 10, 2025
We enjoyed the Royal Palace in Madrid, Alcazar in Seville and the Park Guell, la Basilica de Sagrada Familia and Bogatell beach in Barcelona. Read more

We enjoyed the Royal Palace in Madrid, Alcazar in Seville and the Park Guell, la Basilica de Sagrada Familia and Bogatell beach in Barcelona.

Hotel Review
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Tour guide was very knowledgeable and selected perfect, delicious tapas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Aug 16, 2025

Thank you so much, Colleen, for taking the time to provide a review.
I’m so glad to hear you enjoyed such iconic highlights in Madrid, Seville, and Barcelona! It’s always wonderful when travelers get to experience the best each city has to offer. I hope these memories stay with you, and I look forward to helping you plan your next adventure.
All the best,
Héctor

Hector did a great job with the planning and ...
Spain | Jul 23 - Aug 1, 2025

R
Rebecca G.
Ashburn, VA | Reviewed on Aug 09, 2025
Hector did a great job with the planning and back and forth as I planned my trip to be a little of the beaten path. I would not have known, where to get to the parking lot in the expansive national park in northern Spain for example to ensure the best route to hike to the lighthouse or the best private guide of Barcelona. Arrival was wonderful having a polite personal driver and clean car started the trip off perfectly, The gallery hotel was perfect they got us into the room as soon as... Read more

Hector did a great job with the planning and back and forth as I planned my trip to be a little of the beaten path. I would not have known, where to get to the parking lot in the expansive national park in northern Spain for example to ensure the best route to hike to the lighthouse or the best private guide of Barcelona.

Arrival was wonderful having a polite personal driver and clean car started the trip off perfectly, The gallery hotel was perfect they got us into the room as soon as they could after an overnight flight from the US, the location was excellent and the breakfast vast with so much choice. Our private guide Diana was amazing, once she saw our pace we were able to effectively cover two tours in one as she was keen to show us everything she was so vested in our experience, The tour with her was the highlight of the trip for the whole family. I liked being sent her mobile number prior, live updating in the app and it was easy to meet her at the set meeting area. She also took us in a local market which we loved and were able to buy fresh juices, I can’t say enough about how thoughtful and thorough she was.

The hotel was ideally located for meals and walking on Las Ramblas and was in a very high end neighborhood that felt safe and vibey.

Getting the car rental at Sixt was easy with Hectors simple walking instructions. It was noted to be aware they would try to upsell you and we were somewhat forced into spending more as they said we had no “scratch protection” and any small scratch would cost up to 500.00 euros so we felt force to spend an extra 250.00 euros I think, we got an upgrade on the car and it served us perfectly for the week ahead. Just dealing with sixt and getting out of Barcelona was tricky.

The drive was great with the given instructions we would never have known to stop in beautiful Pals.
hotel El Convento was beautiful and they welcomed us, I would not say the staff were particularly friendly or warm, the room with the extra bed suited our needs, we particularly enjoyed walking to the nearby beach down a steep path of which parking would have been really hard, we also enjoyed the free shuttle to another beach in an very clean electric Mercedes with our personal driver. Again parking would have been impossible. The breakfast was vast and very good. My only complaint was that there were ALOT of very small babies, when I would have preferred adults only or 12 plus only ( which I actually thought it was ) as the hallways given the historic nature of the hotel were very noisy making it hard to sleep. This was a shame,

We had a private kayaking trip, Julia the guide was great, I felt it was worth it to have the private guide as we were fast to paddle to the cove and therefore got more time snorkeling than the group that arrived much later. I would recommend the private kayaking,

We enjoyed the planned drive to Cadaqués, Hector has us going through the stunning national park with breathtaking views and stops along the way, Cadaques was the highlight of the trip, so beautiful, Hotel Boutique Gala was stunning again the breakfast was very good and the room with cot was perfect, the parking was a HUGE bonus and its location for walking the town was perfect. the staff were very friendly making us dinner reservations and accommodating any needs

.We had a private tour meeting in Besalu and this is the only part of the trip I wouldn’t recommend, we had to drive 1.5 hours back on ourselves, Ramon the guide was out of touch with speaking to our twelve year old, lrgwly talking about himself, we had to cut the tour short as we had to get back to Cadaques for dinner reservations we had not known it was three hours driving plus being driven to simply “ look” at villages in Ramon’s own car and being dropped at a restaurant for lunch while he waited so in effect lying to be taking for lunch. Besalu was lovely but it would have been fine by ourselves and EN ROUTE to Cadaques not drive back, even he was surprised we had done that.

Again we had a wonderful time in Cadaques it was fun to be just 14 km from the French border and give us a totally different feel of Spain and Barcelona,

Return to Barcelona was great after spending the day hiking the national park and swimming in secluded coves per Hecots recommendations, with Hector’s guidance we saw so much and really feel we got a flavor for Spain off the beaten track rather than the initial plan he put forth of Barcelona and Madrid, he really got a feel for what I wanted, which was essentially, city and coastal.

Taking the car back to Barcelona ( which I worked with him on as initially he was having us drop it back in the city) but I wanted it back at the airport was ease of departure the next day, the airport hotel was just ok, the staff were not friendly and the rooms were very dark, I would have liked another night in Barcelona but we had to get up at six am anyway to leave so getting out of the city with traffic would have been hard, so it was the right decision.

Overall Hector was absolutely wonderful, listening, taking on board my feedback, coming back with new suggestions really getting a feel for our family, he even added in a trip to the lighthouse, our 12 year old loves lighthouses! And we didn’t even know there was one!!!

I felt like my trip and what I desired was a little different. Half way through the planning I decided to upgrade to the luxury accommodation level ( I liked that Kim Kim offered the different levels ) and private guides I am really glad I did this, I thought if we were spending the money we wanted to go luxury. My overall experience with Kim Kim was fantastic that being said I don’t know if I would use them again as the planning was $300 which was fine but the service fee of over $300 for essentially nothing was too much, so $600 on the trip and no breakdown to see where the fees were coming from,

I hope this feedback helps
Kindest regards
Rebecca

Hotel Reviews
Gallery Hotel
Barcelona

Please see my review

Authenticity & Character
Location
Staff
Mateo
Cleanliness & Comfort
Hotel El Convent de Begur
Begur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Villa Gala
Cadaqués
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelona Airport Hotel
El Prat de Llobregat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Aug 11, 2025
Thank you so much, Rebecca, for taking the time to provide such a detailed review. I’m really pleased to hear that your trip went smoothly and that you enjoyed unique experiences and places you would not have considered on your own. It’s always my goal to tailor each journey, so your feedback means a lot. The service fee supports the platform in maintaining a reliable network of trusted travel specialists, and it also helps provide a secure and safe payment system. This ensures that your... Read more

Thank you so much, Rebecca, for taking the time to provide such a detailed review.

I’m really pleased to hear that your trip went smoothly and that you enjoyed unique experiences and places you would not have considered on your own. It’s always my goal to tailor each journey, so your feedback means a lot.

The service fee supports the platform in maintaining a reliable network of trusted travel specialists, and it also helps provide a secure and safe payment system. This ensures that your booking process is smooth, transparent, and protected from start to finish.

I appreciate your honest comments about all aspects of your trip, and I hope to have the opportunity to assist you with future journeys.

All the best,
Héctor

All the tour guides were excellent and the fa...
Spain | Jul 11 - Jul 20, 2025

rafael
rafael m.
Chicago, IL | Reviewed on Aug 01, 2025
All the tour guides were excellent and the family enjoyed the tours and other activities related to this visit. One tour guide we would like to highlight was Marta, the tour guide for the Alhambra. She took the time to answer all the questions my two little grandchildren had. It was a four hour class for them. The transportation services were excellent, always on time, and very courteous driver. Special kudos to the driver that took us to Malpica de Tajo. This was a four hours excursion in... Read more

All the tour guides were excellent and the family enjoyed the tours and other activities related to this visit. One tour guide we would like to highlight was Marta, the tour guide for the Alhambra. She took the time to answer all the questions my two little grandchildren had. It was a four hour class for them. The transportation services were excellent, always on time, and very courteous driver. Special kudos to the driver that took us to Malpica de Tajo. This was a four hours excursion in this little town we thought was the birthplace for our family name. There was nothing to do there except to look at a castle. We asked the driver to see if it was possible to go to Toledo. He called the company and accommodated us to this excursion that was not planned. The hotel locations and facilities were superb. We enjoyed all three cities visited, but Malaga was our favorite. We might return again.

He or provided excellent services throughout the planning process. We are extremely happy with him. He is a keeper for our next big family vacation.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Aug 04, 2025

Hi Rafael!
Thank you so much for your kind words! I'm thrilled to hear that your family enjoyed the trip, especially the tours, the wonderful service from our drivers, and Marta’s special attention at the Alhambra.
It was a pleasure helping you plan this journey, and I’m so glad everything came together smoothly. I truly appreciate your trust and look forward to assisting with your next family adventure!
Warm regards,
Héctor

Multigenerational trip to Spain
Spain | Jul 9 - Jul 18, 2025

Katherine
Katherine C.
Flagami, FL | Reviewed on Jul 20, 2025
Planning a trip to Barcelona for 10 family members (ages 15-86) seemed overwhelming until we found the KimKim site and reached out to Hector. From the first communication we were confident that we had found someone who would work very hard to make sure that we were going to be very satisfied. He gave us an itinerary that seemed very good and within our budget and was quick to tell us that it could be adapted to suit us better. Some changes were made and each question we had or requested... Read more

Planning a trip to Barcelona for 10 family members (ages 15-86) seemed overwhelming until we found the KimKim site and reached out to Hector. From the first communication we were confident that we had found someone who would work very hard to make sure that we were going to be very satisfied. He gave us an itinerary that seemed very good and within our budget and was quick to tell us that it could be adapted to suit us better. Some changes were made and each question we had or requested modifications were handled quickly and smoothly. When I say the trip exceeded our expectations I am not exaggerating. The hotels were very comfortable and in an excellent location. The breakfast included was terrific . Our guides were all so personable and knowledgeable. We were impressed with their ability to share so much interesting information, answer questions and just be so welcoming. They never rushed us or seemed like they had a tight schedule. We enjoyed our time with each of them.
The snorkeling/kayaking trip was especially memorable for the girls and their parents. Two great guides provided a thrilling experience for them. I would definitely recommend KimKim as a place to start any family trip. I didn’t realize they plan trips to many locations. They give you a very specific experience tailored to your family and include so many different things that generally appealed to all ages. Thank you Hector and your team.

Hotel Reviews
Hotel El Petit Convent
Begur

This small beautiful hotel has so much character and charm. It is located in the old town of Begur and we enjoyed the atmosphere and wandering through the small pedestrian streets. Lots of good food and affordable shopping. The walk to the fortress provided magnificent views of the coastal beaches. The children and grandchildren loved their time at the beaches and the beautiful Mediterranean water.

Authenticity & Character
This was so beautifully converted into a small hotel right in the middle of the old town but very quiet.
Location
Right in the center of everything.
Staff
The staff was very helpful and recommended some restaurants that we enjoyed and helped us navigate the area.
Cleanliness & Comfort
It was all great…
ICON BCN by Petit Palace
Barcelona

Lovely hotel in a great location. Excellent breakfast and areas to hang out in, and one of the best dinners I had on our vacation. Highly recommended,

Authenticity & Character
Everything was comfortable!
Location
You can walk to many places including the old city and metro station was close by. Lots of restaurants in walking distance.
Staff
Friendly and helpful
Cleanliness & Comfort
Well maintained.
Activity Reviews
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Great guide! You really have to spend some time to take it all in.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Beautiful location and wonderful views. Was sorry that Boys Choir was not performing when we visited.

Quality of Experience
Guides, Drivers and Staff
The guide/driver was outstanding and gave us a great deal of information and took lots of group photos for us.
Transport
Barcelona Sailboat Experience &  Spanish Guitar Concert
Barcelona Sailboat Experience & Spanish Guitar Concert
Barcelona

This was the perfect way to end our time in Barcelona. The weather was perfect, the crew welcoming and the snacks and drinks were great. And the guitarist played so beautifully non stop … it was so relaxing and refreshing… the perfect way to end our time in Barcelona.

Quality of Experience
Guides, Drivers and Staff
Private Local Market Visit & Cooking Class
Private Local Market Visit & Cooking Class
Barcelona

We enjoyed our time preparing several different dishes and then sitting down in a lovely setting for a delicious paella which we all helped prepare.

Quality of Experience
It was like being in someone’s home and cooking together and lots of good conversation.
Guides, Drivers and Staff
We all enjoyed our “chef”… and the camaraderie that comes when you’re all working together.
Private Barcelona Chocolate Experience
Private Barcelona Chocolate Experience
Barcelona

Was not expecting this to be so special but it was interesting and fun and a great experience…. And very special,

Quality of Experience
Guides, Drivers and Staff
The guide was great and the people at the shops we visited were great too. We got to be part of a new experience where we actually ground some cocoa beans and experienced some of the steps to make chocolate.
Private Roman Tarragona and Sitges Fishing Village Day Trip
Private Roman Tarragona and Sitges Fishing Village Day Trip
Barcelona
Guides, Drivers and Staff
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Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

I was not able to do all that the younger family members were but I was encouraged to come along and enjoyed the experience with some extra help from one of our guides. I so enjoyed seeing my children and grandchildren having this amazing experience and was glad that they enjoyed it so much.

Quality of Experience
Guides, Drivers and Staff
Outstanding guides who were very knowledgeable and experienced. Safety was definitely their first priority and I knew we were in very capable hands. Jumping off a cliff into the water was a highlight for the family.
Transport
Our drivers were also our guides and we had great conversations on the road.
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jul 21, 2025

Hi Katherine & Family!

Thank you so much for your kind words!
It was a true pleasure helping you plan this special family trip. I'm thrilled to hear it exceeded your expectations and that everyone, from the youngest to the oldest, found something to enjoy.
I’ll be sure to share your feedback with our guides as well. If you ever decide to explore more of Spain or other destinations, I’d be honored to help you plan another unforgettable journey. Warmest regards to the whole family!
Héctor

Our trip was great. We really appreciate Hec...
Spain | Jun 15 - Jun 28, 2025

Jenny
Jenny G.
Ashburn, VA | Reviewed on Jul 01, 2025
Our trip was great. We really appreciate Hector's assistance with the planning. All of our guides were great, with Nuno being the BEST on our daytrip to Cascais and Sintra! He was informative, kind and entertaining. Our second favorite guide was Rachel on our Cominito Del Rey tour. For the most part our drivers were also fantastic, with the exception of Julio. We had to wait a little bit for him to pick us up (even though he said he was there) but what was most disappointing was that he... Read more

Our trip was great. We really appreciate Hector's assistance with the planning. All of our guides were great, with Nuno being the BEST on our daytrip to Cascais and Sintra! He was informative, kind and entertaining. Our second favorite guide was Rachel on our Cominito Del Rey tour. For the most part our drivers were also fantastic, with the exception of Julio. We had to wait a little bit for him to pick us up (even though he said he was there) but what was most disappointing was that he clearly was not well. He coughed and sniffled repeatedly and very frequently spat out the window. I'm pretty sure as a result of his apparent symptoms our daughter who was sitting directly behind him fell ill during our trip. In fact, there were sputum tracks on the passenger side window from his spitting.

Hotel Review
BessaHotel Liberdade
Lisboa
Authenticity & Character
Location
Staff
Concierge was super helpful. Breakfast waitstaff were very kind to refill our water bottles each day for our adventures. We love the wonderful fragrance in the hotel lobby.
Cleanliness & Comfort
Activity Reviews
Flamenco Experience
Flamenco Experience
Spain

We enjoyed the cultural experience but the location could have been better to our hotel.

Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Spain

Super cool experience. Our kids loved the kayak tour and seeing the caves.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Our guide was great. We appreciated his pride in his country and culture.

Quality of Experience
Food
Guides, Drivers and Staff
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

This was a great way to see and experience Porto, especially with active teens.

Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Great production.

Food
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Spain

This was our least liked experience as it was difficult to take in the sights. It may have been better if both seats faced forward. (we faced each other). Our guide, however, was easy to hear as he had a headset.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

LOVED, LOVED, LOVED Nuno!! As I mentioned before, Nuno was our favorite guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family Friendly Seville City Tour
Family Friendly Seville City Tour
Spain

We had great tour of Seville. Our guide was very knowledgeable and clearly had a passion for history. There were a few discrepancies from the description in our itinerary and the actual tour which was fine but not sure if we actually covered all that was intended.

Quality of Experience
Guides, Drivers and Staff
Málaga Wine & Gourmet Experience
Málaga Wine & Gourmet Experience
Málaga

The tour was ok but not our favorite. I'm not sure I would call this a Wine and Gourmet experience. We had sangria but no wine. Actually, I think it was considered a Tapas tour.

Quality of Experience
It might be nice to be able to choose from menu items ( especially if you have a picky eater, like my son)
Food
Guides, Drivers and Staff
Day Excursion to Caminito del Rey
Day Excursion to Caminito del Rey
Spain

We really enjoyed this excursion. Rachel, our guide was also very good and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jul 01, 2025

Hi Jenny!

Thank you so much for your kind words. I’m truly glad to hear that you had a great trip and that you enjoyed the planning process with my assistance. It’s also wonderful to know that Nuno and Rachel made such a strong impression.

I want to sincerely apologize for the experience you had with Julio. Your concerns are absolutely valid, and I’m very sorry to hear about the discomfort and health issue it may have caused your daughter.

It was a pleasure working with you, and I’d love to assist you again in the future!

All the best,
Héctor

The entire week was well done!Natacza for t...
Portugal | Jun 9 - Jun 14, 2025

C
Chris O.
Dallas, TX | Reviewed on Jun 15, 2025
The entire week was well done! Natacza for the Furnas Volcanic experience was amazing. Knowledgeable and easy to understand. Freddie the Culinary Trip did an excellent job engaging with the entire group. Francisco and Bae for the Epic Canyoning Trip were very easy to understand and made you feel very comfortable and safe during the activity. Read more

The entire week was well done!

Natacza for the Furnas Volcanic experience was amazing. Knowledgeable and easy to understand.

Freddie the Culinary Trip did an excellent job engaging with the entire group.

Francisco and Bae for the Epic Canyoning Trip were very easy to understand and made you feel very comfortable and safe during the activity.

Hotel Review
Vila Nova Hotel
Ponta Delgada

Comfortable bed, front desk staff a little abrupt at times, probably due to language differences.

Authenticity & Character
Location
Easy walk to all the restaurants and shops.
Staff
A little more friendly
Cleanliness & Comfort
Room was clean and comfortable.
Activity Reviews
Whale Watching Experience
Whale Watching Experience
São Miguel Island

The dolphins were fun.

Quality of Experience
Fun to see aquatic wildlife
Guides, Drivers and Staff
Spoke three languages so we could all understand what was going on.
Epic Canyoning Adventure
Epic Canyoning Adventure
São Miguel Island

Friendly guides and made everyone feel safe and expertly explained what we were going to be doing and to steps to keep you safe.

Quality of Experience
A fun adventure.
Guides, Drivers and Staff
Guides were great. Made an attempt to get to know us and made it fun and safe.
Azorean Culinary & Wine Experience
Azorean Culinary & Wine Experience
São Miguel Island

Staff was nice and friendly.

Quality of Experience
Guides, Drivers and Staff
Volcanic Experience: Furnas Lake Full Day Adventure
Volcanic Experience: Furnas Lake Full Day Adventure
São Miguel Island

Natacza did an excellent job educating us, taking care of lunch reservations and engaging with each one of us.

Quality of Experience
Very educational and amazing views.
Guides, Drivers and Staff
Knowledgeable and friendly
Transport
Safe and comfortable.
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jun 16, 2025

Hi Chris!
Thank you for sharing your feedback! I´m glad to know each part of the experience ran smoothly and that the guides were clear and supportive throughout the activities.
It was a real pleasure helping you plan this trip, and we hope your time in the Azores leaves you with memories that will last a lifetime.
Hope to welcome you on another adventure soon!

Best regards,
Héctor

Practical advice
Portugal | May 11 - May 20, 2025

Kristin
Kristin N.
Billings, MT | Reviewed on May 23, 2025
1. Our guide Pedro for the Biklas y Triklas bike tour in Porto was outstanding and deserves 5 gold stars. He was very knowledgeable, articulate, and expressive.
2. In Porto we might have wanted to go to the Livraria Lello, but we learned about it too late to arrange tickets. Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city. The website and app suggestions are vague discussions of parts of the city, not super helpful when you are in the...
Read more

1. Our guide Pedro for the Biklas y Triklas bike tour in Porto was outstanding and deserves 5 gold stars. He was very knowledgeable, articulate, and expressive.
2. In Porto we might have wanted to go to the Livraria Lello, but we learned about it too late to arrange tickets. Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city. The website and app suggestions are vague discussions of parts of the city, not super helpful when you are in the middle of a trip.
3. All the arrangements of hotels and transportation were very good. We were happy will all the plans except maybe the TukTuk tour which we could have arranged on our own. Our guide was perfectly qualified, but I would just prefer some other way of learning about the city, probably at a slower pace. On our last day in Lisbon, why would we want to learn about the beginning and end points of each tram and each elevator?
4. Remind travelers to put their airpods or earbuds into the purse at the beginning of each day!! Some old people like me are still expecting audio tours to have head sets.
5. Put the travel agent emergency number into your phone contacts with the proper country code, etc, so that if there are any problems with a scheduled transfer, such as an early or late transfer from the airport outside of working hours, there will be someone to call.

Hotel Reviews
Pestana Lisboa Vintage
Lisboa

If you are expecting twin beds, mention it immediately at check in. The default sheet arrangement is to unite the beds into one large bed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Vela Guesthouse
Cascais

Really pretty hotel. Breakfasts very good, very good service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}}
Portugal

It worked. As you know, the transportation that gave us a headache was the train from Porto to Lisbon. Fortunately the strike was over, but we wasted a lot of time going early to the station. Nothing anyone could do about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This was very enjoyable. Guide was very good.

Quality of Experience
Food
Great variety. Well presented.
Guides, Drivers and Staff
Transport
We walked.
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

Lisbon is a very large and fascinating city. Also very congested with cars and tourists. After taking the TukTuk tour I realized that I needed a slower pace and more information about each historical site. I guess it would be fine for an amusing ride and overview.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Our guide was very personable and knowledgeable. I think his name was Felixberto, but now I find that my Trip Plan has disappeared from the app, so I am not sure of the spelling. We enjoyed the hike and the beautiful park. The crowds in Pena Palace were pretty bad. Our guide did cut the day short, however, since we started heading back to the hotel at 1pm. Fine with us since it was raining a bit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 26, 2025

Dear Kristin,
Thank you so much for your thoughtful feedback!
We're thrilled to hear how much you enjoyed the bike tour. We also appreciate your suggestions regarding clearer destination highlights, audio gear reminders, and improved access to our support. These insights are incredibly helpful and will guide us in refining the experience for future travelers. We're so glad you were happy with the hotels and transportation, and we hope to welcome you on another journey soon!

Warm regards,

The guides and drivers were all amazing with ...
Portugal | May 12 - May 20, 2025

N
nancy k.
Newark, NJ | Reviewed on May 21, 2025

The guides and drivers were all amazing with their knowledge and friendliness. Kim Kim was flexible with changes and requests. It was an amazing trip

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 21, 2025

Dear Nancy,
Thank you very much for such a wonderful review, much appreciated.
We are very glad to hear that we met your expectations, and thank you for your trust.
I hope that Portugal will stay in your fond memories for a long time.
It was a pleasure helping you plan this beautiful trip.
All the best,
Héctor

Amazing adventures in Spain and treasured memories
Spain | Apr 30 - May 10, 2025

J
Julie S.
Flagami, FL | Reviewed on May 15, 2025
Our trip to Spain was amazing. Hector thought of every detail and provided a few fun surprises for us along the way. Our adventures have provided us with lasting treasured memories. Read more

Our trip to Spain was amazing. Hector thought of every detail and provided a few fun surprises for us along the way. Our adventures have provided us with lasting treasured memories.

Hotel Reviews
Slow Suites Setas
Seville

Great location and spacious enough for 4.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Floors were not clean.
Hotel Meninas
Madrid

Great location, attentive staff and amazing breakfast. Awesome shower!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel SANSEbay
San Sebastian

By far our favorite accommodation. The view from the room was stunning. Room was clean, spacious enough for 4 and wonderful large bathroom and shower. Breakfast was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apartamentos B48 Abando
Bilbo

We would not recommend this apartment. Very tiny for 4 people, location was subpar on busy loud road. The building felt more like a hostel without any charm.

Authenticity & Character
Location
Staff
There was no toilet paper provided upon check in and no staff on site.
Cleanliness & Comfort
Activity Reviews
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

Megan did a great job. Good way to get acclimated to Madrid.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Excursion  St.James way, famous «Camino de Santiago»
Hiking Excursion  St.James way, famous «Camino de Santiago»
San Sebastián

The weather was terrible and of no fault of our guide. Adjustments were made on the fly to accommodate for weather and preferences. Guide was knowledgeable but not personable. Turned out to be same guide as pixtos tour the evening before.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer  {{start_location}} to {{end_location}} via Coastal Route
Private Transfer {{start_location}} to {{end_location}} via Coastal Route
Spain

AMAZING! Guide and tour was spectacular. We all loved Diego!

Quality of Experience
Guides, Drivers and Staff
Transport
So comfortable. Van was immaculate!
Seville City Bike Visit
Seville City Bike Visit
Seville

Ferran was the best. Biking around Seville was the way to go. Strongly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Private La Rioja Wine Day Trip
Private La Rioja Wine Day Trip
Spain

AMAZING! A favorite of everyone’s! Jamie was a spectacular guide. Diego and Jamie were the best. Highly recommend both of these guys.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain

A classic must do in Seville but nothing spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

Fun way to learn, eat and drink through the City. Also fun to meet a few other visitors from around the world on this small group tour.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable guide but not very personable.
Transport
Walking on our own.
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 16, 2025

Hi Julie!
Thank you so much for your kind words! I'm truly delighted to hear that your trip to Spain was such a memorable and enjoyable experience. It was a pleasure working with you to plan this journey, and I'm so glad the little surprises along the way added something special to your adventure.

Knowing that your time in Spain created lasting memories means the world to me; that’s exactly what we aim for with every trip.

If you ever start dreaming of your next adventure, I’d be thrilled to help you plan it!

I wish you all the best!

A lot of transfer from airport to hotel and t...
Spain | Apr 28 - May 10, 2025

M
Matt W.
Ashburn, VA | Reviewed on May 11, 2025

A lot of transfer from airport to hotel and trian station to hotel where left to us. Would rather that be part of the service. Didn’t like tours being shared.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 14, 2025
Dear Wilmoth family,
Thank you very much for taking the time to share your feedback. I’m sorry to hear that you felt there weren’t enough transfers arranged between the airports, train stations, and your hotels. Please note that this could have been easily arranged if these services had been requested from the beginning, just as we were able to provide the additional transfers you requested during your stay without any issue.
The same applies to the type of tours included in your itinerary....
Read more

Dear Wilmoth family,
Thank you very much for taking the time to share your feedback. I’m sorry to hear that you felt there weren’t enough transfers arranged between the airports, train stations, and your hotels. Please note that this could have been easily arranged if these services had been requested from the beginning, just as we were able to provide the additional transfers you requested during your stay without any issue.
The same applies to the type of tours included in your itinerary. All of them could have been arranged as private experiences if that preference had been communicated in advance. That said, I hope that you still enjoyed the private and small group tours and found the experiences enriching.
I truly hope that the rest of your trip, including your hotel stays, was comfortable and enjoyable, and that you return home with wonderful memories for the entire family.
It was a real pleasure assisting you in planning your journey through Spain and Portugal. Thank you again for your comments, and I hope everything else met your expectations.
Warmest regards,