Kimkim Trip Reviews for Portugal

4.9
Based on 363 ratings
Read 363 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

João was the most responsive travel consultant I have ever worked with!
Portugal | Mar 9 - Mar 16, 2024

K
Kathleen W.
Roff, OK | Reviewed on Mar 17, 2024
We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we... Read more

We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we had encountered a glitch, we knew that he was right at hand to help us sort things out, because he used WhatsApp to check in with us regularly and find out how we were doing. Even someone as outstanding as João cannot control the weather, but he had given us a very accurate sense of what to expect in the Azores in March (i.e. Expect the Unexpected!) and was incredibly helpful in communicating with us and providing alternative suggestions when bad weather meant we had to cancel some planned water activities. Having someone so willing to facilitate for us, especially when we do not speak Portuguese nor know the area, made our entire trip so much more relaxing and hassle-free. We would absolutely use him again if we travelled in Portugal!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada

While the Octant is not charming on the outside, the people and the experience on the inside were outstanding, and the modern, green, design elements were original, attractive, and soothing. The team at reception (especially Luisa) and at the spa were so incredibly welcoming and eager to help in any way -- essentially, they conveyed a warm sense that "anything you would like to do, we can find a way to make happen," from booking us a slot to enjoy the thermal bath experience as a family to recommending and giving directions to their favorite hikes on the island. I only regret that the weather was not warm enough for us to enjoy the spectacular rooftop pool and bar area (though we might have hunkered down into the wind and done so anyway, if the pool had appeared to be heated, since the views and design were so amazing) The breakfast buffet (included) was a true feast and allowed us to savor local products as well as more familiar ones. In particular, the staff came to our rescue in the middle of the night when my daughter got terribly sick with food poisoning -- although they were down to a tiny overnight crew without anyone from housekeeping, the two men manning the fort rallied with whatever resources and creativity they had to help us clean up and set up an extra cot in our room when she could not stay in hers.

Authenticity & Character
Location
Great view over the harbor and convenient for downtown
Staff
Cleanliness & Comfort
Octant Furnas
Furnas

Tremendously welcoming and helpful front desk staff -- they greeted us with a local pineapple liqueur, communicated with a local restaurant for us, and put out breakfast for us to grab when we had to depart for the airport at 4 a.m. (!). The spa treatments were phenomenal, and the thermal bath suite - both indoor and outdoor -- was open around the clock and, while actively used by many guests, never felt crowded (though it would be extra nice if some of their lovely herbal water or cold tea brews were available poolside). Although the bedrooms are small and have unimpressive views, the hotel overall provides an indulgent experience -- great food, beautiful greenery everywhere - - but with a laid-back tone: guests wander around in their spa robes, the fun cocktail bar has a wealth of games, the dining room combines chic, grown-up eco-design with a foosball table. Perfect for a refuge for adventuring in the region!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 18, 2024

Hey Kathleen,
Greetings from Portugal!
Thank you so much for your feedback and wonderful words about your experience. Super happy to know you had a great time in Portugal Mainland and S. Miguel Island. Hope to welcome you back for another adventure in the future.
Muito Obrigado,
João & Across Portugal Team

Stress-free trip
Portugal | Mar 9 - Mar 16, 2024

Ashley
Ashley B.
Harrison, NJ | Reviewed on Mar 17, 2024
Pedro, our local booking agent was fantastic, the communication from him & his team was incredible. Everything was well planned and perfectly executed. He connected us with some wonderful local people. No stress for us, all we had to do was show up at the correct time and location. All transfers and tickets were coordinated. Read more

Pedro, our local booking agent was fantastic, the communication from him & his team was incredible. Everything was well planned and perfectly executed. He connected us with some wonderful local people. No stress for us, all we had to do was show up at the correct time and location. All transfers and tickets were coordinated.

Hotel Reviews
Condes de Azevedo Palace
Porto

Loved this place! It was like having an AirBNB with the services of a hotel. The location was great, it’s an easy walk to most things in Porto and yet perfectly quiet at night. I thoroughly enjoyed chatting with all of the staff, particularly Diogo. The place itself had a full kitchen with a washer, living room, and 2 floors - 2 bedrooms upstairs. This would be a great place for anyone who needs to stay for a long period of time. The breakfast offered was always good and a little different each day. Note: This might be a challenge for someone with mobility issues as there are steps to enter the hotel and several steps to get up to the bedrooms. Traveler tip: If you are relying on wi-fi during your travels, ask the hotel for their travel phone device that has maps and recommendations loaded - nice feature but we didn’t know about it until last night there.

Authenticity & Character
They did a beautiful job renovating while keeping the structure & elements of the palace in tact.
Location
We liked that it was located in a place where we could walk easily to most areas and yet, just outside of the central city’s busy/noisy area.
Staff
Everyone was so friendly and always willing to be helpful. We interacted with Diogo, Marissa & George the most - all of them were great. And the ladies at breakfast, never got their names, but very sweet and they made a great breakfast every morning!
Cleanliness & Comfort
Beds were comfortable, it had modern accommodations and it was quiet.
PortoBay Marquês
Lisbon

It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together.

Authenticity & Character
Let me share that there is nothing wrong with this hotel. The 3 stars is only because it didn’t feel like a special Portuguese hotel. It felt like many American hotels but with a bidet. It was more business like and perhaps that’s the majority of their guests?
Location
It’s a good location for sleeping quietly, we were on the inside walls (so no view, but we didn’t care about that) but because it was on a side street & deadend it was super quiet for sleeping which we appreciated. It’s a little bit of a walk to get to where “downtown” Lisbon is.
Staff
Rating both front desk & restaurant, everyone was professional and helpful. The only reason for dropping a star is that I didn’t really get to know them. The one who was a standout was Katiya, she was incredibly helpful and friendly, she personally gets 5 stars.
Cleanliness & Comfort
Housekeeping did a fantastic job! Beds were comfortable, blackout curtains and really quiet to sleep at night.
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

We were given a great overview of Porto. Sara was a lovely guide and knew her history. She told us tips along the way that helped us navigate on our own afterwards.

Quality of Experience
It was a private tour, we could go at our own pace and ask as many questions as needed.
Guides, Drivers and Staff
Sara was lovely and knowledgeable!
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

We loved our ride to Douro Valley. Ivo was our driver but he’s also a guide and knows both Porto & Douro Valley. We learned so much from him. He’s the BEST!! One of our favorite moments was going off the beaten path and seeing an area that we would have never seen on our own.

Quality of Experience
The entire day out there was lovely.
Guides, Drivers and Staff
Ivo is a great conversationalist, he’s funny and he’s knowledgeable about the area. And he’s a skilled driver! There are some tricky roads with no guardrails and he knew how to navigate. We especially loved that he took us off the beaten path (with our permission of course).
Transport
Comfortable ride with a great driver! Thank you Ivo!!
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Douro Valley

The boat was perfectly fine, the Captain was pleasant and the ride on the river was relaxing. We only did an hour and that was plenty of time. We got lucky with nice weather but there is an enclosed cabin if it were to rain and they have blankets on board too. The reason for the 3 stars is it was a private boat trip and nothing special l. We had to download an app which made it feel impersonal. I could understand having to use an app with a public boat trip where everyone speaks a different language but this trip was just for us. It just wasn’t special.

Quality of Experience
Ditch the app for private trips.
Guides, Drivers and Staff
Talk more with the guests.
Transport
Everyone was on time and the boat ride was calm & safe.
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Douro Valley

First we had lunch and then did a winery tour with a tasting. The restaurant within the hotel, was fine dining with beautiful views. Wine pairing with delicious food. I traveled with college aged daughters who had not tried wine before, this added to the fun of the experience. The wine was great! Many options to pick from for the tasting and can also make purchases. The grounds were simply beautiful even in the off season.

Quality of Experience
Food & wine were perfect.
Guides, Drivers and Staff
Restaurant - the staff were prompt & professional and we had Eduardo as our guide, he was great and knowledgeable. He shared how he used to help stomp grapes when he was a child.
Transport
Ivo was super and knew the area and took us off the beaten path.
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

We had Pedro as our guide, he was great! Even though he's originally from Porto, he was very knowledgeable about Lisbon and its history. He was up for adapting the tour in any way that we wanted, our preference was for him to show us the highlights and give us a lay of the land so that we could navigate on our own afterwards. We enjoyed our personal conversations with him, he was very natural and adaptable. He gave us some great recommendations along the way and shared many good tips too. I should have taken notes as he referenced things because later on I realized we wanted to go to a restaurant that he recommended and had to reach back out - got our answer though which we appreciated. The tour ends on a very special note with wine tasting and pairings. It was the perfect way to relax and end the tour.

Quality of Experience
Our guide, the overall tour and the end of the tour - all super!
Guides, Drivers and Staff
Pedro was down to earth and just great!
Transport
Pedro met us at our hotel and we walked from there!
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

This was such a unique experience to Portugal. We typically are not night owls and tend to eat dinner on the early side. We were given the option of the earlier Fado or later and chose the later because it's the one that the Portuguese people tend to join and enjoy. We wanted a local's perspective and we got it!

Quality of Experience
Quaint little place with lots of energy and life. Fado musicians were amazing.
Food
It was easy - start off with some bread & spreads. Order wine, pick a main course from either 2 fish or 2 meat dishes and your choice of dessert.
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This is a beautiful and charming town and we were happy to see it. The palace was nice but there were lines although they moved quickly. The grounds (gardens and lakes) are pretty, be sure to walk around. We didn't need a full day in Sintra, but it was nice to see.

Quality of Experience
We had the flexibility to do whatever we wanted and for however long we wanted. We chose to leave Sintra a little early and explore another area.
Guides, Drivers and Staff
We had a private driver for the day, Nelson and he was great. Professional and was open to bringing us anywhere. He was so kind to let us borrow his hot spot as we were relying on local wi-fi.
Transport
The vehicle was larger than we probably needed, but super clean and Nelson was skilled at driving it through the narrow streets.
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

This was a little more touristy and scripted. That said, our driver was personable and tried to make it enjoyable for us. To discover Belem you need to drive to get out there if you are staying in the heart of Lisbon. We weren't fans of being driven in a TukTuk on the busy streets. Our driver was fine and there weren't any problems, but having done it, I think I would have chosen another option to get out to Belem.

Quality of Experience
Didn't love taking a TukTuk from downtown Lisbon to Belem, nothing against the company or driver, we just didn't feel super safe in a TukTuk. Perhaps getting out to Belem and then catching a TukTuk to show the area might have felt better. Also for us, this followed a walking tour and it wasn't necessary to hear things about the downtown Lisbon area again.
Guides, Drivers and Staff
The driver was friendly and mostly knowledgeable of the area, although it felt a bit scripted vs. natural conversation. I imagine it's a bit hard to be really personable when they have to focus on driving and giving info.
Transport
They were on time, the vehicle is a TukTuk and as safe as I guess a TukTuk can be. The driver was careful. At the end of the tour, he delivered us to our hotel which was nice.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 17, 2024

Dear Ashley,
Thank you so much for your detailed review and feedback - it is super important to us.
I am super happy to hear you had an excellent time in Portugal :)
Safe Travels,
Your Friend in Portugal - Pedro

Very well planned trip in Portugal . We have ...
Portugal | Mar 4 - Mar 16, 2024

Bao Phuong
Bao Phuong L.
Canada | Reviewed on Mar 17, 2024
Very well planned trip in Portugal . We have spend a great 13 days with the organization of Raquel , trip plan had been well adapted to our needs and preferences.
Each guide in every single tour is very knowledgeable and amicable, they adapted extremely well to what we ask for . Raquel has been very attentive to our request , she is always in touch with us almost daily .
I highly recommended this tour and now looking forward to book next tour in South Korea !!!!!
Thank you Raquel , you...
Read more

Very well planned trip in Portugal . We have spend a great 13 days with the organization of Raquel , trip plan had been well adapted to our needs and preferences.
Each guide in every single tour is very knowledgeable and amicable, they adapted extremely well to what we ask for . Raquel has been very attentive to our request , she is always in touch with us almost daily .
I highly recommended this tour and now looking forward to book next tour in South Korea !!!!!
Thank you Raquel , you are absolutely amazing !

Hotel Reviews
Pestana Vintage Porto Hotel & World Heritage Site
Porto

Very well located hotel, our room has river view and balcony . Staff is so kind , do all their best to make our stay the most pleasant .

Authenticity & Character
Big hotel with several buildings connected, nice room , good size , but still keep the character of old house
Location
Staff
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

Very nice boutique hotel , well situated

Authenticity & Character
Very modern boutique hotel, room very big with balcony , bed very comfortable
Location
Close to Main Streets, main squares, lots of restaurants around
Staff
All staff from reception to restaurant are very efficient, a bit cold though
Cleanliness & Comfort
Room big , bed comfortable, very nice
Vivenda Miranda
Lagos

Such a nice hotel and staff

Authenticity & Character
Every room has different set up make hotel very charming
Location
So close to beach , hotel is absolutely charming
Staff
Hotel has best staff from reception , restaurant to cleaning , everyone is so helpful and smiling
Cleanliness & Comfort
Évora Olive Hotel
Evora

Very modern reception area, room average size a bit stuffy

Authenticity & Character
Except reception area which is so modern , room is very average
Location
Close to all major sites, walkable
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

The Douro Valley excursion was a lovely experience, but nothing too remarkable. We enjoyed the wine and olive oil tastings, as well as the relaxing river cruise. The scenery was beautiful, and it was a nice break from the city. Overall, it was a delightful day out.

Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Everything was good, but we wish we had more time and someone with us to show us the oldest university. Unfortunately, we skipped that visit because we didn't know where to start from.

Dinner With a Local
Dinner With a Local
Lisbon

This was the highlight of our trip. It was so interesting to taste the local cuisine from a lovely couple home. The food was delicious and something you wouldn't normally find in a restaurant.

Quality of Experience
Food
Discover Rural Algarve
Discover Rural Algarve
Portugal

We spent three days in Lagos, and everything was lovely. I would do it again.

Private Excursion: Braga & Guimarães
Private Excursion: Braga & Guimarães
Porto

All guides were high-quality and were very accommodating towards my husband. But Braga's guide was exceptionally awesome!

Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 18, 2024

Dear Bao, I really appreciate your kind words and taking the time to share the highlights of your trip to Portugal. I'm so pleased that you and Chon had a wonderful trip!😍 I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. I wish you both a fantastic next adventure in South Corea and all the best for the future. It has been a pleasure! x Raquel

Portugal 5star Trip!
Portugal | Feb 19 - Feb 29, 2024

Leslie
Leslie B.
Seattle, WA | Reviewed on Mar 02, 2024
I highly recommend KimKim and in particular Pedro if you are planning a trip to Portugal! The entire experience beginning with the initial planning to enjoying 10 days “on the ground” was exceptional. Portuguese love their country and that passion was evident in all the guides, drivers, walking tours, wine and port tastings we experienced.
I was nervous about planning a trip but doubts immediately disappeared when I began talking with Pedro. There’s nothing like talking to someone who lives...
Read more

I highly recommend KimKim and in particular Pedro if you are planning a trip to Portugal! The entire experience beginning with the initial planning to enjoying 10 days “on the ground” was exceptional. Portuguese love their country and that passion was evident in all the guides, drivers, walking tours, wine and port tastings we experienced.
I was nervous about planning a trip but doubts immediately disappeared when I began talking with Pedro. There’s nothing like talking to someone who lives in the country and has the knowledge and resources to make the best trip happen!
I will definitely use KimKim for our next trip.
Leslie Breaux

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 03, 2024

Dear Leslie,

It's wonderful to hear about your exceptional experience :)
Connecting with someone who lives in the destination and has the necessary knowledge and resources can indeed make a significant difference in the entire travel planning process.

It's fantastic that the guides, drivers, walking tours, and tastings all contributed to a memorable experience, showcasing the genuine love and pride the Portuguese have for their country.

Once again, thank you for sharing your positive feedback. Wishing you many more wonderful travel adventures!

Your friend in Portugal - Pedro

Trip to Lisbon Perfect for Three Generations!
Portugal | Feb 18 - Feb 23, 2024

Brook
Brook W.
San Jose, CA | Reviewed on Feb 26, 2024
This was my first time working with a travel agent and I'm now a convert. My sons (9 and 11 years old), mother and I had a wonderful time in Lisbon, Sintra and Tomar! Rita was very responsive when planning our trip (she even made multiple versions of the trip for us when we weren't sure if my mother and/or father might be joining us) and very helpful when during the trip there a problem with one of the reservations (not Rita's fault). It was nice to have someone on the ground to deal with the... Read more

This was my first time working with a travel agent and I'm now a convert. My sons (9 and 11 years old), mother and I had a wonderful time in Lisbon, Sintra and Tomar! Rita was very responsive when planning our trip (she even made multiple versions of the trip for us when we weren't sure if my mother and/or father might be joining us) and very helpful when during the trip there a problem with one of the reservations (not Rita's fault). It was nice to have someone on the ground to deal with the problem, make changes to our plans and process refunds for us (so I didn't have to spend my vacation making phone calls and adjustments). The accommodations (My Suite Lisbon) that Rita recommended were perfect for us. Having more space (two bathrooms, a bedroom, a living room with bunkbeds, a kitchenette and a small outdoor patio) made the trip relaxing, gave my sons some space to stretch out and allowed us to have a leisurely in-room breakfast every morning and a take out dinner one night. The location was in a wonderful, cobble-stoned neighborhood (Barrio Alto) within easy walking distance of sites, bars and restaurants while being away from the noise of the bars (and so making it easy for my sons to fall asleep). The activities and day trips Rita arranged for us were wonderful. The day trip to Sintra with Little Lisbon was a particular stand out. The trip was tailored for families with children and our guide really made the trip interesting and interactive for all three generations. In Lisbon, Rita provided some suggestions of places we wouldn't have found on our own (including a family-friendly bar with rooms decorated with old toys). Our day trip to Almoural Castle (including approaching it via boat and getting to explore inside) and Tomar and the Convent of Christ (former Knights Templar strong hold) was a wonderful way to end to our trip. Working with Rita and KimKim was well worth it!

Hotel Review
My Suite Lisbon
Lisbon

This small hotel on a cobble-stoned side street with a wonderful location close to sites, restaurants and bars is perfect for families. It is very close to many sites while being quiet at night (so your kids can sleep). The kitchenette and living room in our suite gave us extra space to spread out a little and the daily breakfast in our room allowed us to have a leisurely morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

Our Tuk Tuk driver was an amazing guide and made sure to take us to her favorite pastel de nata cart on the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Excursion to Sintra for Young Explorers
Private Excursion to Sintra for Young Explorers
Lisbon

The tour guide was amazing! She made the trip interactive and interesting for all three generations of our family. She even got us the local pastries to try during lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Portuguese Cooking Class in Lisbon
Portuguese Cooking Class in Lisbon
Lisbon

The cooking school mishandled our reservation and did not change it (as they had confirmed via email) which led to us having to reschedule the class itself and cancel a different activity. That being said the class itself was a lot of fun and both my sons (9 and 11) enjoyed being part of making the 9 (delicious) dishes we then ate for lunch. Since the class does take a full three hours, I would recommend doing it at night so that you can spend a full day seeing the sights before cooking.

Quality of Experience
Food
Guides, Drivers and Staff
Private Day trip to Tomar: Knights Templar
Private Day trip to Tomar: Knights Templar
Lisbon

Our guide for this trip was more of a private driver than a guide. She didn't offer information or historical context on the places we were seeing and didn't seem to know much about the history and interesting stories of the areas we visited but was otherwise nice. She is definitely much more of an adult-only guide. She didn't really talk to or engage with my sons (9 and 11). Perhaps I was spoiled by the previous guide from Little Lisbon (who took us to Sintra) as she proactively offered the history of the area and interesting stories about the inhabitants of the people we were seeing. The trip to Almoural castle via boat and exploring inside it were a great start to the trip. We all really enjoyed the view from the water and then exploring the castle on our own. My mother was not able to access some parts of the castle due to steep treacherous stairs but she enjoyed the parts she could see. Our driver recommended a delicious small restaurant for lunch and then (when I mentioned my older son wanted to try as many Portuguese pastries as possible) took us to a pastry shop specializing in three pastries only made locally for dessert. Our driver did not come into the Convent of Christ with us (She said the signs inside were self-explanatory and offered only a very general overview of how the site was named) but we loved the convent itself and my sons enjoyed finding "secret" small passageways, stairs and rooms through out it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Mar 01, 2024

Hi Brook, thank you so much for your kind review! It was a pleasure to help you organize your trip with your family and be your contact while in-country to accompany you along the way while you were discovering Lisbon. We will pass on this feedback to our local team of guides and hotels to continue improving our itineraries. Hopefully, we can get in touch in the future for more adventures! 🥰 Warm regards from the Espíritu Travel family, Rita

Portugal amazing experience
Portugal | Feb 8 - Feb 21, 2024

Stephanie
Stephanie S.
Florence-Graham, CA | Reviewed on Feb 24, 2024

Pedro and his team were great to work with. They listened to ours needs and made adjustments when necessary. Our trip was streamlined and organized. It was a once in a lifetime trip!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Feb 25, 2024

Dear Stephanie,
Thank you so much for your positive feedback. Our team is really happy to know you had a great time. Your kind words are extremely appreciated :)
Muito Obrigado,
Your friend in Portugal - Pedro

Great service!
Portugal | Dec 27 - Jan 4, 2024

Christian
Christian o.
Denver, CO | Reviewed on Jan 25, 2024
Pedro was fantastic to work with in planning a memorable trip for our family of six. We set up a couple phone calls to make sure we were on the same page for our itinerary. His tips were very appreciated. He gave us ideas for restaurant reservations, shopping, and activities well in advance of our departure. Everything from hotels, drivers, and at least one daily activity was thoughtfully planned. And it was so helpful to have him easily reachable via WhatsApp as we traveled, so we could make... Read more

Pedro was fantastic to work with in planning a memorable trip for our family of six. We set up a couple phone calls to make sure we were on the same page for our itinerary. His tips were very appreciated. He gave us ideas for restaurant reservations, shopping, and activities well in advance of our departure. Everything from hotels, drivers, and at least one daily activity was thoughtfully planned. And it was so helpful to have him easily reachable via WhatsApp as we traveled, so we could make plans and ask questions on the fly.
A superstar moment was helping us arrange a boat tour of the Douro river on New Year's Day, when most places were closed.

Hotel Reviews
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

By far, our favorite of the three hotels we stayed at while in Portugal. We arrived prior to our check-in time, but the front desk staff got us into two of the three rooms within 30 minutes. And they suggested a place for lunch within walking distance. The concierge was equally helpful with dinner reservations a couple days later. The breakfast buffet was outstanding: no need to seek out breakfast anywhere else. All service encounters were professional and courteous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infante Sagres
Porto

Recently remodeled but still full of historical charm. Good breakfast and great staff.

Authenticity & Character
historical charm
Location
lots of historic sights and attractions within walking distance
Staff
Cleanliness & Comfort
Cascais Miragem
Cascais - Portugal

We were only in this hotel for about 12 hours due to an early-morning international flight, so we didn't experience much. The rooms are spacious and the staff was friendly and courteous.

Activity Reviews
Tickets to Lello Bookshop
Tickets to Lello Bookshop
Porto

This cute bookshop has exploded in popularity thanks to Harry Potter, but we would like it regardless.

Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

Driver was fun with lots of stories. He drove us to some nice viewpoints and sights.

Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Nelson was the perfect driver for this experience: since he grew up in Sintra, his knowledge of the area was astounding. The line moving through the palace moves at a comfortable pace, allowing time for reading the signage along the way. The palace is so well-maintained and is a captivating snapshot of 19th century regal life. We loved the gardens and especially the Valley of Lakes area. We also made a quick visit to the Moorish Castle, walking a portion of the wall. Amazing to see Neolithic artifacts and tombs from a thousand years ago.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

This was probably the overall favorite activity of our trip. The food was great (lots of fish and seafood, as expected) and very attentive service. Even if you don't speak Portuguese, the music is gorgeous. We had front row seats and enjoyed watching the guitarists. There were three singers, each performing about 20 minutes, with breaks in between. One of those breaks allowed for the dessert course to be served. Yum.

Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Unfortunately we had a rainy morning for this tour, but rain jackets helped a lot. Sara was a trooper, and tried to get us out of the rain whenever possible, but she could tell we were tired of being soggy. We appreciated her knowledge of the city and specifics about various churches, government buildings, the train station and monuments. Her recommendation for lunch (francesinhas!) was spot-on.

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Elsa was so fun! Kept us moving at a comfortable pace, making a loop from our hotel down the Avenida Liberdade to the riverside, up through the Chiado neighborhood, and back to the Avenida for a tasty lunch. So much history and culture to see, and she gave us pointers for visiting other places on our own, such as the best funicular routes, the easiest way to the Castelo de Sao Jorge, and using the Metro escalators to climb hills.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jan 26, 2024

Dear Christian,

Thank you so much for taking the time to share your feedback on your recent trip to Portugal. I am delighted to hear such kinds words - they mean the world to me.

I hope to have the pleasure of welcoming you, your friends or family back on another adventure in the future.

Your friend in Portugal - Pedro

Cultural Portugal
Portugal | Jan 14 - Jan 20, 2024

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Jan 21, 2024
We had an amazing time in Portugal. Our local specialist, Marina, helped us plan an itinerary that was very specific to our needs. We were exposed to so many different cultural parts of Portugal, seeing both urban culture in Lisbon and historical culture in Porto. We were constantly in awe of the beautifully colored buildings. We were able to immerse ourselves into the food culture with a private cooking class. Taking the ceramic tile class helped us get hands on with the art/ history of the... Read more

We had an amazing time in Portugal. Our local specialist, Marina, helped us plan an itinerary that was very specific to our needs. We were exposed to so many different cultural parts of Portugal, seeing both urban culture in Lisbon and historical culture in Porto. We were constantly in awe of the beautifully colored buildings. We were able to immerse ourselves into the food culture with a private cooking class. Taking the ceramic tile class helped us get hands on with the art/ history of the country. Wine tasting in Douro Valley was absolutely beautiful, filled with breathtaking views. It was such a wonderful experience and I was so happy with our trip. Can't wait to come back.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jan 23, 2024

Hi Nidhi, thank you so much for taking the time to write this wonderful review and for your feedback, which I will make sure to forward to our team of local guides! I'm so glad you and enjoyed your trip to Portugal and got to discover the gastronomy and culture of this magnificent country. It was my pleasure to help you with this trip and I will be more than happy to work with you again in the future for your next adventure! Best regards from the Espiritu Travel family!

Bliss in Portugal :-)
Portugal | Jan 5 - Jan 11, 2024

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Jan 13, 2024
This was my second trip using kimkim specialists and it was another great success! Pedro was able to offer lots of great suggestions for tours, sights, and activities, and worked out a great itinerary for our relatively short (6 day) visit. My daughter and I love to eat when we travel, and Pedro booked us two great food tours--one in Lisbon and one in Porto--with two very different guides who each showed us a great time, plus a night of dinner and fado. Our driver, Eric, became our best... Read more

This was my second trip using kimkim specialists and it was another great success! Pedro was able to offer lots of great suggestions for tours, sights, and activities, and worked out a great itinerary for our relatively short (6 day) visit. My daughter and I love to eat when we travel, and Pedro booked us two great food tours--one in Lisbon and one in Porto--with two very different guides who each showed us a great time, plus a night of dinner and fado. Our driver, Eric, became our best friend in Portugal while he carried us all over the coast and showed us a handful of beautiful little towns in between our two big-city destinations. We stayed in three gorgeous hotels, each outstanding in different ways, and basically just spent 6 beautiful days eating and walking and seeing amazing things, and generally having a fantastic time. One of my favorite things about using kimkim specialists is being able to communicate with them in real time while I travel; Pedro was super communicative, checking in daily to make sure we had everything we needed and knew what was coming next; he was able to get our first hotel room ready for us when we arrived, even though we were hours ahead of check-in time--that was fabulous--and even sent over a wonderful welcome package of Portuguese treats to our hotel. I could not have been happier with our experience and will certainly use kimkim again.

Hotel Review
PortoBay Liberdade
Lisbon

My daughter and I loved this hotel *so much.* Our first stop in Portugal, we were immediately delighted to find that our suite was ready at 10 a.m. when we arrived from the airport. The suite had two full baths, an enormous walk-in closet, large and comfortable living room with plenty of seating, a bedroom, and a terrace with seating: we could hardly believe our eyes 😂😂 We had two small complaints about the room, which were the lights and the temperature controls, neither of which we could figure out--the lights in particular BAFFLED us, I'd turn them on in the living room and they'd go out on my daughter in the bedroom, or vice versa--but honestly, we could've called for help if we'd really wanted to lol. The room itself was quiet, super comfortable, full of the little touches that make or break a hotel room for me: great in-room coffee service, quality products in the bathroom, a throw blanket on the couch. The lights were confusing, but there were plenty of them, which I appreciate--so many hotel rooms are dark--and the showers were fantastic. When I blew a fuse trying to plug my heating pad into the bedside outlet, reception had someone up to our room in minutes so we didn't have to sit around in the dark 😂 My daughter and I also spent a fair amount of time in the hotel bar, where we had one great dinner and several excellent drinks (try the Portuguese gins!). Our bartender, Rodrigo, was super helpful and attentive; when he heard we were headed to Porto next, he made us a list of attractions, shops, and bars to visit--that's how we learned about the Royal Cocktail Club, a fun discovery! The PortoBay Liberdade is centrally located, within easy walking distance of many Lisbon sights and destinations, and our experience there was outstanding. Cannot wait to visit again.

Location
Practically everything is walkable from here, including the metro.
Staff
Rodrigo the bartender! Housekeeping also does a great job.
Cleanliness & Comfort
Great bed and loved the big seating area so we didn't have to work in bed. Bathrooms were super clean and well equipped.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jan 13, 2024

Hello Victoria,
What a lovely and detailed feedback!!
I am super happy to know you had an amazing time with your daughter during your time in Portugal.
Also, quite happy to hear you appreciate our daily checkups :)
Obrigado,
Your Friend in Portugal - Pedro

Excellent service
Portugal | Dec 28 - Jan 5, 2024

S
Savita B.
Maple Shade, NJ | Reviewed on Jan 12, 2024
Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service. Read more

Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service.

Hotel Reviews
Maison Albar Hotels Le Monumental Palace
Porto

That was a wonderful hotel. Service and location are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Really lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Our tour guide was Anna period. This tasting activity was great.

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 12, 2024

Hello Savita,
Super happy to know you are feeling better today!
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Portugal 2024.
Portugal | Dec 26 - Jan 4, 2024

D
Dwayne K.
Canada | Reviewed on Jan 05, 2024

Joao did a great job organizing everything for us. All went according to plan and Joao was available on very short notice to provide additional guidance. We would strongly recommend using Joao and his team.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 07, 2024

Hello Dwayne,
Super happy to get your feedback!!
It was lovely to have you and your family traveling in Portugal - should we consider the islands for a future trip?
Wish you an amazing 2024!!
Your friend in Portugal - João

All the guides were knowledgeable and wonderf...
Portugal | Dec 23 - Jan 1, 2024

gurdarshan
gurdarshan s.
Canada | Reviewed on Jan 03, 2024
All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal History revisited Read more

All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal

History revisited

Hotel Reviews
Hotel Britania Art Deco
Lisboa

Best hotel for mature and laidback people. Best location and relaxing

Authenticity & Character
Vintage decor
Location
In heart of Lisbon and so far from any kind of traffic
Staff
Very sweet people
Cleanliness & Comfort
Yes
Porto Royal Bridges Hotel
Porto

If someone is looking for modern and stylish space in heart of porto. New concept. Best use of every inch of space

Authenticity & Character
Architecture
Location
You can walk to all and everything
Staff
Young and dynamic
Cleanliness & Comfort
It’s for young people. Mature people should avoid this hotel due to small size of rooms
Cascais Miragem
Cascais - Portugal

Great hotel at great location. We walked every night to have our dinner in downtown. Super market is very near. Train station is very close.

Authenticity & Character
The building and view. Classic room with very impressive balcony
Location
Every thing is so near
Staff
Very elegant
Cleanliness & Comfort
Clean and always smelling so fresh and natural
Activity Reviews
Lisbon´s Historic Odyssey on a Private Walking Tour
Lisbon´s Historic Odyssey on a Private Walking Tour
Lisbon

Great.

Quality of Experience
Very humble and kind people
Guides, Drivers and Staff
Well dressed knowledgeable elegant
Transport
Punctuality
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

It was very detailed

Quality of Experience
The guide
Transport
Private Cruise in the Picturesque city of Porto
Private Cruise in the Picturesque city of Porto
Porto

It was very pleasant and exciting

Quality of Experience
Karina and jorge
Guides, Drivers and Staff
Sincerity
Transport
Clean and high quality
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Porto

Lot of history. If you are visiting Portugal please take few history lessons

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Eduardo
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jan 04, 2024

Dear Gurdarshan, thank you so much for your kind feedback.
I am really happy to know that you had a good time in Portugal!
It was great to have you and Harmanderjit traveling with us.
Thank you so much - Marisa & Across Portugal Team

Really, everything was amazing!
Portugal | Dec 13 - Dec 20, 2023

David
David W.
Canada | Reviewed on Dec 26, 2023
Really, everything was amazing! The various pickups, our tour guides, hotels and tours were simply great. The tour of the Douro Valley was especially memorable. We are now thinking about a month in Greece and will, without a doubt, be using KimMim’s services. Read more

Really, everything was amazing! The various pickups, our tour guides, hotels and tours were simply great. The tour of the Douro Valley was especially memorable. We are now thinking about a month in Greece and will, without a doubt, be using KimMim’s services.

Hotel Reviews
Porto Charming Hotel
Porto

So quaint, clean and super friendly. Food was terrific.

Authenticity & Character
Our first evening the manager showed up with a carafe of port and two glasses!
Location
A bit of a hike but still great.
Staff
Very efficient and friendly.
Cleanliness & Comfort
A1
Zenit Lisboa Hotel
Lisbon

Very nice accommodation Modern, clean and with all the amenities one would expect.

Authenticity & Character
Modern
Location
Fine, could be a bit closer to old Lisbon.
Staff
At best, efficient. Dining room staff was the only slight blemish on our whole trip.
Cleanliness & Comfort
Spotless
Activity Reviews
Porto Foodie Experience
Porto Foodie Experience
Porto

Our guide, Marion, was super. She was pleasant and quite knowledgable of the area. Some businesses were more outgoing and welcomingly.

Quality of Experience
Food
Guides, Drivers and Staff
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Totally incredible. The highlight of our stay in Porugal!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide was very knowledgeable and pleasant.

Quality of Experience
Guides, Drivers and Staff
Portuguese Cooking Class in Lisbon
Portuguese Cooking Class in Lisbon
Lisbon

Such a pleasant evening with a wonderfully pleasant chef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

Very educational but a long day.

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable and clean.
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jan 09, 2024

Hi David,

Thank you for taking the time to write this review. I'm so glad to hear you had a great time in Portugal!
I will pass on your kind comments to all the guides and I personally would love to work with you guys again in the future! Thank you!

Magical and miraculous tour of Portugal.
Portugal | Dec 13 - Dec 20, 2023

Frances
Frances W.
Canada | Reviewed on Dec 21, 2023
Everything and all the planned events in Portugal we’re amazing. We enjoyed 3 days in Porto, and 4 in Lisbon where everything went as planned without any hitch. The walking tours gave us private and personal history and highlights of each city, the wine tour of Douro Vally was breathtaking, the food tours, cooking class, boat rides, prompt and friendly guides and drivers, clean and very well located hotels, all added to our enjoyment and feeling of security. The food and friendly people all... Read more

Everything and all the planned events in Portugal we’re amazing. We enjoyed 3 days in Porto, and 4 in Lisbon where everything went as planned without any hitch. The walking tours gave us private and personal history and highlights of each city, the wine tour of Douro Vally was breathtaking, the food tours, cooking class, boat rides, prompt and friendly guides and drivers, clean and very well located hotels, all added to our enjoyment and feeling of security. The food and friendly people all made it extra special. We would be happy to recommend the Kimkim team for this type of tour and a special thanks to Karenina Steinbeck! Met our expectations and much more.

Hotel Review
Porto Charming Hotel
Porto

Very charming as name suggests. Comfortable rooms, great breakfast, friendly and extremely helpful staff. Lovely gesture of a complimentary carafe of Port wine on our first evening.

Authenticity & Character
Location
A great and unique area.
Staff
Cleanliness & Comfort
Everything was clean and comfortable and the breakfast was amazing.
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jan 09, 2024

Hi Frances!

Thank you very much for your kind words! It was a pleasure working with you from the moment we started planning your trip together. All the guides had the nicest comments about you and David, you are both lovely travelers and I would love to work with you again in the future! Kind Regards, Karenina

I personally really loved our walking tours a...
Portugal | Nov 29 - Dec 7, 2023

D
Dedric F.
Kansas City, MO | Reviewed on Dec 14, 2023
I personally really loved our walking tours as the highlight of highlights. The whole trip had too many special moments to list but for me and what I personally enjoyed the most, seeing the cities with someone local is about as good as it can get. Read more

I personally really loved our walking tours as the highlight of highlights. The whole trip had too many special moments to list but for me and what I personally enjoyed the most, seeing the cities with someone local is about as good as it can get.

Hotel Reviews
Hotel Britania Art Deco
Lisboa

This one grew on me the most with its location and staff really providing a consistent welcoming and comforting atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Hotel Teatro
Porto

The location was amazing but was a bit modern for my taste. Nothing bad at all just totally a question of personal taste. The staff was nice but had more of an upscale hotel feel with staff helpful but a bit distant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

Def not a super fair review because they were remodeling their entry when we arrived so getting in and out of the main lobby was a mess. The hotel itself felt a bit dated overall but the location and views (especially at sunset) were amazing. The staff also did their very best to help us feel welcome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The front door remodeling left a lot of dust in the air and the bedroom wasn’t super comfy
Activity Review
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon
Quality of Experience
Guides, Drivers and Staff
Our guide was amazing
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Dec 14, 2023

Hey Dedric,
Thank you so much for your feeback and for spending the time to write a review - I truly appreciate it.
I am super happy to know you had a great time exploring Portugal and that our local guides had a big impact on your overall experience.
Also, we will totally check how the remodeling is going and how long is it gonna take to avoid any issues with future travelers - a big thank you.
Thank you once again for your trust.
Your friend in Portugal - Pedro

Amazing Vacation
Portugal | Nov 29 - Dec 7, 2023

J
Jessica F.
Denver, CO | Reviewed on Dec 12, 2023

We had an amazing time in Portugal thanks to Pedro and his team. Throughout the whole process they were very responsive and all of the recommended excursions were great. During our trip they gave us daily updates and were available with any additional questions we had so we could just enjoy our trip stress free. The country was very welcoming and friendly to us. I highly recommend using Pedro and his team.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Dec 12, 2023

Dear Jessica,
Thank you for your review and for recommending Portugal :)
I am really happy to hear that you found my services and assistance quite helpful and that you had an overall great experience in my beautiful country.
It was great to have you and Dedric traveling with us.
Your friend in Portugal - Pedro

Nothing but love for Pedro and Portugal
Portugal | Oct 19 - Oct 28, 2023

Tana
Tana T.
Apache Junction, AZ | Reviewed on Dec 07, 2023
In spite of it raining every day of our trip, Portugal was amazing! Our vacation, perfectly and expertly curated by Pedro, unfolded seamlessly from Lisbon to Cascais. Pedro's planning ensured a perfect balance of cultural immersion and personalized exploration. From the walking and tuktuk tours with Margarida and Guilherme, our tour guides, to the charming Fado dinner in Lisbon, the exclusive Douro Valley experience, and the beauty of Porto, every detail was thoughtfully orchestrated,... Read more

In spite of it raining every day of our trip, Portugal was amazing! Our vacation, perfectly and expertly curated by Pedro, unfolded seamlessly from Lisbon to Cascais. Pedro's planning ensured a perfect balance of cultural immersion and personalized exploration. From the walking and tuktuk tours with Margarida and Guilherme, our tour guides, to the charming Fado dinner in Lisbon, the exclusive Douro Valley experience, and the beauty of Porto, every detail was thoughtfully orchestrated, creating a stress-free and memorable adventure, complete with best in class drivers, like our favorite, Luis.

A noteworthy aspect of Pedro's exceptional service was his compassion and flexibility when unforeseen circumstances arose; I became ill during the trip. Pedro was quick to modify our itinerary to accommodate our needs. He provided a thoughtful excursion and paired us with another exceptional private driver, Ivo. This additional excursion allowed me to recover comfortably while ensuring the rest of my family continued to enjoy the sights. Pedro's understanding and empathetic approach made a bad situation more manageable, highlighting his commitment to ensuring every traveler's well-being and enjoyment.

The added excursion with Ivo was magical! More than a driver, he was kind, fun and very knowledgable. He provided a different perspective of the Duoro Valley, showing us the beauty of not only the valley's landscape, but the beauty of the local people. Ivo took us to a small restaurant in a small village where he introduced us owners Anabel and Ceasar, who also own a small, local winery. They were the most gracious hosts! Anabel fed us fresh bread with cheese and butter. You could taste the love. She, along with Cesar and Ivo, sat with us as they shared a bit of their family's story. After a walk through the village, we all crammed into the cab of Cesar's truck. He drove us to his winery where we were gifted a private tour. Back at the restaurant, we were showered with love and lots of wine. We ended our visit with a drink and a toast to new friendships. Our time with Ivo was by far the most memorable of our trip!

Pedro's attention to detail, commitment to unique experiences, and compassionate response to unexpected circumstances made our vacation in Portugal truly exceptional. We wholeheartedly recommend Pedro for his outstanding travel planning services, considering not just the trip's logistics but also the well-being of every traveler. Muito obrigado, Pedro! Your friends in the US - Taña, Alfonso, Nyah and Willie

Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Intimate venue and breathtaking performances.

Quality of Experience
The powerful, heartfelt performances made Fado a truly remarkable experience.
Food
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our tour guide, Margarida, was amazing! So knowledgeable and full of pride for her country.

Quality of Experience
Guides, Drivers and Staff
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

Guilherme, our tour guide was fantastic! I only gave 4 stars because many of the roads in Belem were closed due to a cycling event. I feel like we maybe missed out on some of the sights and didn't get to truly experience Belem. However, Guilherme navigated the detours with ease and a great attitude.

Quality of Experience
Many roads were closed. Prior knowledge of this may have dictated a different selection of experiences.
Guides, Drivers and Staff
Flavors of Lisbon an Immersive Culinary Journey through a Cooking Class
Flavors of Lisbon an Immersive Culinary Journey through a Cooking Class
Portugal

Such a fun experience! Delicious food, great company and Chef Paolo was the best!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Dec 09, 2023

Dear Tana, Alfonso, Nyah & Willie,
WOW!! Thank you so much for spending the time to write such a wonderful and detailed review.
It really means the world to me knowing that I had such a positive impact on your overall experience in my beautiful country.
Looking forward to welcome you and your family in Portugal again in the future.
Your friend in Portugal - Pedro

I had an amazing trip! Rita did a good job
Portugal | Nov 17 - Nov 30, 2023

Bryan
Bryan B.
San Jose, CA | Reviewed on Dec 07, 2023
I had an amazing trip! Rita did a good job of booking exactly what I wanted, and it all worked out in the end. I specifically stated that I wanted Hilton hotels to take advantage of my Diamond status. She did what I asked and all of my Hilton hotels gave me free upgrades to incredible rooms. It only elevated the luxury that I requested. Starting from my pickup from the Lisbon airport. Marcus arrived to take me to my hotel. He was very nice (5-stars!) and got me to the hotel on time. He and... Read more

I had an amazing trip! Rita did a good job of booking exactly what I wanted, and it all worked out in the end. I specifically stated that I wanted Hilton hotels to take advantage of my Diamond status. She did what I asked and all of my Hilton hotels gave me free upgrades to incredible rooms. It only elevated the luxury that I requested.

Starting from my pickup from the Lisbon airport. Marcus arrived to take me to my hotel. He was very nice (5-stars!) and got me to the hotel on time. He and I had a wonderful chat; he was new to Portugal (from Brazil) and so he had a lot of insight as newer person living in Portugal. I was able to meet up that night with a local for a homemade dinner. This is a highlight of the trip. Sofia and Carlos were so nice and welcoming and I had a great night with them. I almost wish that could be done in other cities like Porto. The meal was bacalhau a Bras and it was so good! I thought about it days later.

My tour guide Filipa took me around lisbon, gave me my first taste of Ginjinha and Eduardino. It was a nice walk around the city. I also got an escorted tour to Sintra, Cascais and Estoril. Paulo Pires was my driver. We stopped at his wife's cafe for a little breakfast that was delicious, and from there the tour went well. I sat in the front seat with him and we just had a ball. He is a must use in the future for others. It was great to have a one-on-one guide so that things were at my own pace, including lunch.

Porto was great. My tour guide walked me around to all the great places I shouldn't miss. I walked that route she showed me two more days. I had the delicious francesinha with my friends I met up with who live in Porto. The Se Catedral Hilton was a lovely hotel. The room was great. I would like a screen on the window so I can open it without worry about bugs coming in. Otherwise everything was good. The staff remember me instantly, and the room service was great.

Driving was a panic for me initially, but it went well. Gave me a chance to see myself driving around the country. I want to do that again. I visited the Duoro Valley, and stayed in a winery with the food. Qunita do Tedo has a great restaurant. The serveres are very nice. The steak was so delicious I had to eat it twice.

I also visited Evora and had a great tour of a vineyard. I returned home with over 1,000 euros worth of wine.

This adventure was just what I wanted. Rita did such a good job. I recommended this to other, and I will likely be back to plan another trip. Please make sure I am made aware of the countries you support.

Hotel Reviews
Sé Catedral Hotel Porto, Tapestry Collection By Hilton
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
DoubleTree by Hilton Lisbon - Fontana Park
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta do Tedo
Douro Valley
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner With a Local
Dinner With a Local
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour and Tasting at Taylor’s Port Cellar
Tour and Tasting at Taylor’s Port Cellar
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Private Day Excursion to Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Évora Food of the Gods Experience
Évora Food of the Gods Experience
Évora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Porto to Douro Valley stopping in Amarante
From Porto to Douro Valley stopping in Amarante
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Dec 11, 2023

Hi Bryan,
thank you so much for taking the time to write this wonderful review and for your feedback, which I will make sure to forward to our team of local guides, who will be more than happy to hear that you had a great time with them! It was a pleasure to help you with this trip to Portugal. Hopefully, we can get in touch again in the future as we also support Italy, Spain, and Morocco. A great thank you from the family of Espíritu Travel! Warm regards, Rita😊

Fabulous Portugal Trip
Portugal | Sep 23 - Oct 1, 2023

P
Pamela D.
Ashburn, VA | Reviewed on Dec 05, 2023
Raquel and the KImKim team truly planned a wonderful trip of a lifetime for our family. Our accommodations were fantastic, our excursions were amazing and everything went seamlessly. Raquel was very helpful and informative during the planning process and was always responsive when needed. All of our guides were timely and friendly and very good. I would highly recommend KimKim and Raquel if planning a trip to Portugal. We couldn’t have been happier and were very pleased with the trip... Read more

Raquel and the KImKim team truly planned a wonderful trip of a lifetime for our family. Our accommodations were fantastic, our excursions were amazing and everything went seamlessly. Raquel was very helpful and informative during the planning process and was always responsive when needed. All of our guides were timely and friendly and very good. I would highly recommend KimKim and Raquel if planning a trip to Portugal. We couldn’t have been happier and were very pleased with the trip itinerary app which was so easy to use and informative during our travels. Thank you!

Hotel Reviews
Vivenda Miranda
Lagos

Beautiful accommodations and view was fantastic from our room. Restaurant was also superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Baixa
Lisbon
Authenticity & Character
Location
Easy to get to everything by walking.
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

This walking tour was very good and our guide was informative and friendly.

Quality of Experience
Guides, Drivers and Staff
Evening of Fado
Evening of Fado
Lisbon

Perfect way to end our trip with a wonderful night of authentic Portuguese food and music. Highly recommend.

Quality of Experience
Food
Loved the 3 course meal with wine.
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

One of our family’s favorite outings. Loved the river cruise and wine tasting with lunch in a private vineyard with the owner. Our host Rafael was wondeful and our driver Fernando was friendly and informative. Also, he went out of his way to make our outing special by stopping along the way to show us scenic overlooks, a dam, and a special port tonic wine tasting on the way home. Highly recommend this excursion. We can’t wait to get the wine we ordered while at the vineyard!!

Quality of Experience
Guides, Drivers and Staff
Transport
Experienced and friendly driver.
Catamaran Cruise to Benagil & Carvoeiro w/Snorkeling & SUP
Catamaran Cruise to Benagil & Carvoeiro w/Snorkeling & SUP
Portugal

This was another favorite part of our trip. The views from the Catamaran were amazing. Best way to see the beautiful landscape, cliffs and caves from a water view. Also it was very relaxing and comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Detailed walking tour with an informative guide. So much to see in Lisbon and our guide did a good job of hitting the major highlights.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 05, 2023

Hi Pam and family, thank you so much for taking the time to write this wonderful review and for your feedback, which I will make sure to forward to our team of local guides, especially to Rafael who will be more than happy to hear that he contributed to your great experience! I'm so glad you and your family enjoyed this adventure and it was my pleasure to help you with this trip. Hopefully, we can get in touch again in the future. All the best for you, Bert and the kids. x Raquel

Excellent service from Joao & his people!!
Portugal | Nov 15 - Nov 24, 2023

Raul
Raul G.
Los Angeles, CA | Reviewed on Dec 01, 2023

The travel agents that we met, they were very friendly and help us answer every question we had. We had a very nice experience with Ivo, Andre & Luis, sorry if I forgot other person.

Would be really happy again to work with you Joao!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Dec 02, 2023

Hey Raul, Rafael and Margarita,
Thank you so much for your feedback and kind words!
I am super happy to know you had a great time in Portugal!
Thank you once again for your trust - Obrigado // Muchas Gracias!!
João & Across Portugal Team