Profile photo for Tiago Filipe
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active 6 hours ago

Tiago Filipe

I've always traveled extensively with my family and from a very early age developed a strong taste for it. Portuguese were once sailors and discoverers and I like to think of myself as one too: a discoverer of people, food, landscapes, cultures and, very often, new friends. This is what I like to experience as a travel, and it is exactly what I try to convey to people traveling with me!

What places and activities do you specialize in?

"The whole of Portugal in terms of places and cultural, gastronomic and outdoors activities (where surf plays an important role!)"

How did you get involved in travel?

"I studied in the UK in the year 2000 and got to know a great number of people from different nationalities. Many of them came to visit me in Portugal and I started showing them around for fun. This "hobby" grew in me and I started getting an immense pleasure from it until it became a very serious thing!!"

Please share a unique travel experience you will never forget.

"Vietnam and Cambodia 2010. Me and my cousin went to attend a traditional Vietnamese wedding where I was the best man of a big friend of mine and got to visit both countries by buses, motorbikes and tuk-tuk some times self-guided some times taking advantage of the local friends expertise! 3 amazing weeks!!"

Tiago is part of the following groups: Portugal Travel Agents, the Azores Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Tiago

Tiago was the best travel agent!
Portugal | Aug 29 - Sep 5, 2025

Allegra
Allegra B.
Ashburn, VA | Reviewed on Sep 06, 2025
Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated... Read more

Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated for us.

Hotel Reviews
Mercure Porto Centro Aliados
Porto

Absolutely loved this hotel! The location, staff, and accommodations were spectacular. Just one hiccup was that our room was not ready upon arrival even though in their system it said it was. The hotel held our luggage while we walked around and the room was ready within the hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

This hotel was great overall. The location and staff were amazing and the breakfast buffet was nice. However, I would not recommend room service for dinner. The quality of the food was not so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Restrooms in the room could use a little updating. The shower curtains were not the length of the tub, so water would splash and the paper was behind the toilet so it was difficult to reach.
Activity Reviews
Culinary Tour of Porto
Culinary Tour of Porto
Porto

We loved this experience! We really like self-paced tours so this was perfect for my group. At the pastry shop, they ran out of the Jesuita, because those sell out by early morning. Therefore, they gave us a tasting of other pastries from the storefront. The only hiccup was that one of the restaurants was closed for holiday, so we got to experience 4 out of 5 restaurants on this activity. However, we were very full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
We guided ourselves.
Transport
We walked on foot to eat restaurant.
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

My friends and I decided to rent a car this day and it was spectacular driving ourselves! However, if you don’t prefer driving, getting a private car would have been a good option too. The wine tasting was about 45 minutes of information throughout the tour then ended with a tasting and a very nice view! I would definitely recommend this day trip from Porto!

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car.
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal

Cooking classes are a special way to immerse yourself into culture. Everywhere I travel, I like to take one and this was a great experience. Chef Gui knows how to host and make everyone feel comfortable. We started with an overview of the 9 dishes while drinking wine and eating Couvert then everyone chose which dish they wanted to prepare. All of the dishes tasted spectacular and the company of others was great too. I would highly recommend to other travelers!

Quality of Experience
Guides, Drivers and Staff
Chef Gui was amazing!
Transport
We walked 15-20 mins from our hotel.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 07, 2025

Hi Allegra,

Thank you so much for your review! Very sweet of you!

We actually didn't speak directly after, but João told me that the 3 of you were great company and he truly loved showing you around!

Please extend my regards to Laura and Jessica and tell them that I'll stay in touch!!

All the best,

Tiago

Highly Recommend
Portugal | Aug 19 - Aug 28, 2025

C
Caralyn V.
Newark, NJ | Reviewed on Sep 04, 2025

Super pleased with the level of detail and care given. in fact we’ll use Kim Kim again because of Tiago. Thank you so much!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 04, 2025

Hi Caralyn,

You - and when I say you I'm talking about you and David - are so sweet... David had already written a review but you took the time to write your own... Thank you very, very much!

Truly happy that you enjoyed your trip.

All the best,

Tiago

If you are looking for stress free and a well planned vacation
Portugal | Aug 19 - Aug 28, 2025

D
David V.
Newark, NJ | Reviewed on Aug 31, 2025
We recently booked our vacation to Portugal through KimKim. We are very impressed by the support received from our agent Tiago. From the very beginning, Tiago listened carefully to our preferences and put together a personalized itinerary that matched our interests and budget. Communication was smooth and prompt. All of our questions were answered with patience. Tiago created a roadbook (with recommendations for places to see) that exceeded our expectations. We felt completely supported... Read more

We recently booked our vacation to Portugal through KimKim. We are very impressed by the support received from our agent Tiago. From the very beginning, Tiago listened carefully to our preferences and put together a personalized itinerary that matched our interests and budget. Communication was smooth and prompt. All of our questions were answered with patience. Tiago created a roadbook (with recommendations for places to see) that exceeded our expectations. We felt completely supported throughout our trip and especially appreciate all the insider tips. We highly recommend KimKim to anyone looking for stress-free and well-planned travel.

Hotel Reviews
Grand Hotel Açores Atlântico
Ponta Delgada
Authenticity & Character
Location
Staff
Very friendly, aim to please
Cleanliness & Comfort
Infante Sagres
Porto

The hotel surpassed our expectations! The staff was welcoming and accommodating right from the moment we checked in.

Authenticity & Character
Location
Staff
The staff at the hotel were fantastic. Great attitude, helpful and always available. We specially apprecite the kind gestures form manager on duty, Ana Cristina Silva. She went above and beyond to make sure that everything was 100% perfect and to our satisfaction. Thank you again Ana.
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
The staff at the hotel were fantastic.
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 01, 2025

Dear David,

Thank you very much for your review! It means a lot!

Very happy that you and Caralyn enjoyed your trip!

I'll forward your reviews to each hotel too!!

All the best and good travels!!

Tiago

Why Great Platforms and Great Guides Like Tiago make a Difference
Portugal | Jul 29 - Aug 5, 2025

N
Neeraj N.
Sterling, VA | Reviewed on Aug 24, 2025
Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were...
Read more

Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were spectacular with tremendous service. It is the service that is unobtrusive, but the staff was ready to service your needs, even before you knew you had a need. The hotel in Douro was particularly impressive. Tiago also organized a private wine tasting in Douro along with a picnic. We thought the picnic would be few snacks - but this was something straight out of a luxury travel magazine. The table was set on a beautiful shaded perch overlooking the Douro valley with mist blowing to cool us down. A selection of wines, juice, water along with a large spread of healthy and fresh food and desserts. Tiago and the winery even had laid out blankets and pillows under a tree for us to relax after lunch. Simply amazing.
Similarly in Porto, Tiago had arranged a food tour that was out of this world with a great guide in Ricardo. The tour was such a hit that everyone in the group has now decided that no matter where they travel, they will always do a local food tour.
Throughout the planning, which took a better part of 6 months, Tiago was patient, accommodating to our wishes and changes, provided us input when felt it was needed, but never rushed us or pushed us any agenda.

This is our third time we have used Kimkim and as an initial skeptic I am now a total convert.

Thank you,

Hotel Reviews
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District

Simply Amazing!! No words would fully describe the amazing property, the simply fabulous staff, and the service that is beyond exceptional, but never intrusive. Your needs are answered and met, always positively, even before you know you have a need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infante Sagres
Porto

Hotel was great as a property, but after coming from Albatroz and Torel in Douro, the service was a let down. We could not get our rooms till 630 because someone was using our room and the hotel not once apologized and acted as if this shouldn't be an issue. Breakfast was "meh" and staff was not at all attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Albatroz Hotel
Cascais

Fabulous location, great staff, unbelievable breakfast, rooms with character and good local touches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

Just know that this takes time so plan the day accordingly.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

Good to have the experience but its too long, and can get tiring if you had a long day already. Food was not at all impressive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Picnic and Wine Estate Visit in the Douro Valley
Picnic and Wine Estate Visit in the Douro Valley
Douro Valley

This was an experience so good that I'd rather not tell anyone about it so this doesn't become what everyone wants and the special, unique and luxury nature goes away.

Quality of Experience
Guides, Drivers and Staff
Transport
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour
Food Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 27, 2025

Dear Neeraj,

Thank you so very much for your words. They mean a lot especially because I was with you and could witness the vibe of the group which made all the difference for the overall success of the trip.

Happy that the group had a good time and hope everybody keeps good memories of their time in Portugal!!

Best,

Tiago

Family trip to Portugal - August 2025
Portugal | Aug 7 - Aug 16, 2025

Lee
Lee G.
Newark, NJ | Reviewed on Aug 18, 2025
I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was... Read more

I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was the HARDEST part, and it was as easy as could be.

Tiago was able to tailor the trip to my specifications and offered great advice in terms of the amount of activities and traveling within the country we were planning to do. The trip was AMAZING and delivered on every aspect. The guide book that Tiago put together was also extremely helpful. It consolidated all of the necessary information, including booking confirmations, into one place and provided lots of helpful tips about each location. Additionally, we did not want to book all our dinners ahead of time and Tiago was awesome to help us secure last minute reservations throughout the trip.

I highly recommend KimKim and especially Tiago!!

Activity Reviews
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Amazing way to introduce yourself to Portuguese and Porto cuisine. We took our three sons 10, 13, and 15 along and they really enjoyed learning about the food and tasting new things.

Quality of Experience
Food
Guides, Drivers and Staff
Surf Lesson
Surf Lesson
Portugal

The surf lesson in Sagre was perfect for the family.Our instructor Joel was great, and made sure everyone understood how to be safe in the water before we started catching waves. All the boys were able to get up (at least for a bit) by the end thanks to Joel’s help.

Quality of Experience
Guides, Drivers and Staff
Joel
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon

Beautiful way to see Lisbon without the crowds!

Quality of Experience
Guides, Drivers and Staff
Coasteering
Coasteering
Portugal

One of the Highlights of our trip!!!! This is not something you get to do everyday and offers fun and challenge to all ages. Our guide Francisco was AMAZING and really looked after my boys ensuring they were safe and having fun.

Quality of Experience
Guides, Drivers and Staff
Fransisco was AWESOME!!!
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 23, 2025

Thank you for your review Lee,

Truly appreciate it!

And very happy that you enjoyed your trip, the places that you visited and the activities that you performed!

I already forwarded your review to Francisco too!!

All the best,

Tiago

Outstanding!
Portugal | Jul 29 - Aug 5, 2025

Aditya
Aditya N.
Sterling, VA | Reviewed on Aug 08, 2025
Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of... Read more

Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of days early, but then decided to stay longer, which he was quickly able to accommodate.

During the trip, Tiago was excellent in coordinating all our visits - across Tile Painting, to connecting us with a Surfing Lessons company, to the Fado music, to cooking classes etc. He was also a wealth of knowledge on Portuguese history, which we found extremely valuable and interesting. It kept the bus ride from Cascais to the Duoro valley, and then from there to Porto a lot of fun.

Out other local guide in Cascais - Gustav - was also great. He was funny, authentic, passionate and made our stay there a lot of fun. The highlight were the visits to Praia das Azenhas do Mar, and then the lunch at a local seafood place which was out of this world!

The hotel locations (The Albatroz in Cascais and Quinta del Vacaria) were outstanding! The Infante Sagres in Porto was also nice, but the hotel rooms had some issues (e.g. there was water leaking from an AC vent over our toliet), but nothing big to spoil the experience. The food tour in Porto was another highlight!

Overall, we had great time and Tiago played a huge role in enabling that for us. We would highly recommend folks to consider Kimkim and Tiago for your next Portugal trup.

Hotel Reviews
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Albatroz Hotel
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infante Sagres
Porto
Authenticity & Character
Location
Right in the heart of Porto!
Staff
Cleanliness & Comfort
We had an AC vent that was dripping over our toilet seat.
Activity Reviews
Tourism Tram Ride in Lisbon
Tourism Tram Ride in Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour
Food Tour
Porto

Absolutely amazing and fun experience. Got to experience food from a true local lens, and were able to visit a couple of spots that we would have never found out about.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 08, 2025

Dear Adi,

Thank you so much for your words. They mean a lot, especially when taking into account the thorough review that you wrote! Thank you so very much!!

It was a great pleasure having you here and you were a great group - and I mean polite, interested, funny, easy going ! I need to thank you for that because that reflects your personality and made our task much easier.

Best Regards,

Tiago

Tiago was wonderful. Thorough, patient, and ...
Portugal | Apr 17 - Apr 30, 2025

mark
mark k.
Durham, NC | Reviewed on Jul 25, 2025
Tiago was wonderful. Thorough, patient, and hooked us up with guides through Lisbon and Cascai. Arranged the whole thing. Steered us to the Azores instead of the Canaries. Nice hotels. Evora was terrific and interesting. The Duaro Valley was very beautiful. Cost-effective. Stuff we couldn't have seen without Tiago's guidance. Really, the only way to take a self-driving tour. Highly recommended. Read more

Tiago was wonderful. Thorough, patient, and hooked us up with guides through Lisbon and Cascai. Arranged the whole thing. Steered us to the Azores instead of the Canaries. Nice hotels. Evora was terrific and interesting. The Duaro Valley was very beautiful. Cost-effective. Stuff we couldn't have seen without Tiago's guidance. Really, the only way to take a self-driving tour. Highly recommended.

Hotel Reviews
NH Collection Porto Batalha
Porto

Decent hotel in the middle of the city. But incredibly inconvenient. Hard to find. Parking is inconvenient and makes check-in a horror show. Hotel is nice once you get parked.

Authenticity & Character
Location
Good - being in the middle of Porto. Bad - NOT MADE FOR CARS. Much better if brought there by Uber or taxi.
Staff
They helped us Park! Which was not easy. Desk staff also friendly and helpful.
Hotel Lisboa Plaza
Lisbon

Very good. Good value for the money

Hotel Albergaria do Calvário
Évora

Nice, small hotel. Parking was difficult.

Casa dos Ofícios Hotel
Tomar

Nice boutique hotel. Parking was inconvenient and difficult. Other than that, the hotel was nice.

Location
Right in the city. Parking was inconvenient and difficult.
Quinta do Tedo
Douro Valley

The Duaro valley is spectacular. Beautiful.

Authenticity & Character
Location
The views! Memorable and wonderful.
Sao Miguel Park Hotel
Ponta Delgada

Good value for money. Nice, American-style hotel. Good location.

Location
Walking distance to the ocean and to the mall. The mall, although at first glance a tacky American mall,Turned out to be very convenient with good shops, a food court, and a cinema (!!) We saw a movie!
Activity Review
Rabelo Boat Tour
Rabelo Boat Tour
Portugal

A boat tour was a nice change. Pretty river, nice people on the boat. Overall though, a little boring.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 26, 2025

Dear Mark,

Thank you so much for your review and for taking the time to still do it after having completed the trip quite a few months after the trip! Truly appreciate it!

And happy that you enjoyed your time and the country!!

All the best and please send Peggy my regards!! Hope you're both doing well!!!

Tiago

Having a local travel agent is the best!
Portugal | Jul 16 - Jul 23, 2025

Paula
Paula K.
San Jose, CA | Reviewed on Jul 24, 2025
Tiago set up a great trip that catered to exactly what my family was looking for. The best part was having a local agent while we were on the trip. He checked on us regularly and provided invaluable local beach expertise and and last minute dinner reservations. We were so thrilled to avoid the crazy crowded beaches and head to what felt like locals only spots. His support definitely enhanced our trip. We had a wonderful time! Read more

Tiago set up a great trip that catered to exactly what my family was looking for. The best part was having a local agent while we were on the trip. He checked on us regularly and provided invaluable local beach expertise and and last minute dinner reservations. We were so thrilled to avoid the crazy crowded beaches and head to what felt like locals only spots. His support definitely enhanced our trip. We had a wonderful time!

Hotel Reviews
Surfers Lodge Peniche
Peniche

Charming local hotel, great amenities for the size, good food, nice staff. Would recommend!

Authenticity & Character
Small, every room had a nice unique feel
Location
Easy access to beaches in Peniche via car, bike, or walking
Staff
Staff was super attentive during all of our meals and made great recommendations
Cleanliness & Comfort
Only downside was having to walk through dining room anytime we walked in the hotel. Would have been nice to have a side door to the stairs or elevator. The bathroom in the suite was very small, it felt like the bathroom on a cruise cabin.
São Lourenço do Barrocal
Reguengos de Monsaraz

Gorgeous property lovingly and stylishly restored. It's been in the same family for over 200 years and pride of ownership shows. Understatedly elegant, farm-to-table meals, top notch service.

Authenticity & Character
So much character and patina everywhere and the food is outstanding and fresh. If it's not grown on site, it is all local.
Location
Magical countryside location
Staff
Cleanliness & Comfort
No detail was left unattended, meticulously restored property that caters to choosiest travelers
The Lumiares
Lisboa

Great location in old town

Authenticity & Character
Modern decor with Portuguese influence in pillows and wall decor. Set in an charming old palace but restored to feel modern. Rooftop dining has excellent views.
Location
Central location in old town - driving to the property can be a challenge but reasonably priced parking available.
Staff
Helpful!
Cleanliness & Comfort
Ancora Park
Lagos

Clean and generic. Caters to big tour groups so the breakfast in the dining room is loud and a bit of a zoo. Breakfast buffet is varied, but drinks all come out of automatic dispenser, including coffee. Only place we visited in Portugal that didn't serve fresh orange juice .

Authenticity & Character
No character whatsoever, you can place this hotel anywhere it's just white with a few blue pillows.
Location
Not really walking distance to the beach. Closest beach is a long uphill walk back and it's a small and crowded beach. 20+ mins walk to Lagos town.
Staff
Nice staff
Cleanliness & Comfort
Very clean, spacious rooms
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 26, 2025

Hi Paula,

Thank you for your words!

I'm really happy that you enjoyed your trip! I'm only sorry that we didn't get to meet in person as you seem to be a very happy and active family and I could see that we share many common interests. When we started organizing your trip I had planned for us to meet in Ericeira or Peniche to catch some waves, but it was just impossible for personal and professional reasons...

Anyway, happy that you enjoyed my country!

Muchas gracias!!! ;)

Tiago

How Does Kimkim justify the 100% Markup it Charges?
Portugal | Jul 1 - Jul 10, 2025

K
Kiran G.
San Jose, CA | Reviewed on Jul 17, 2025
My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago. I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they... Read more

My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago.

I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they are offering but I want to know what that markup is.

After getting the receipts from our hotels and talking to the vendors for the activities Tiago planned for us I estimated that half the cost of the trip was going to Kimkim which is insane. The positives are that Tiago's recommendations were really good, he responded quickly to our messages on the trip and detailed travel booklet was really helpful.

Was it worth the cost? Only you can decide and for people that want a concierge service then this is a good option and Kimkim has clearly found a niche market that works for them. But the lack of transparency on pricing as raised by many people will stop me from using them again. It's a good concept but I don't believe that it is worth that kind of premium.

Activity Review
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

Pretty good detailed walk through of the history behind port and Ferriera. Lots of port to taste at the end!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 23, 2025

Dear Kiran,

Thank you so much for your review.

I'm glad you enjoyed your trip overall and that you found my recommendations and hints helpful.

It was a pleasure having you here and I only regret that we didn't get to meet in person...

Al the best,

Tiago

Joel was a great private driver for our day t...
Portugal | Jun 4 - Jun 14, 2025

K
Kate W.
Baltimore, MD | Reviewed on Jun 25, 2025

Joel was a great private driver for our day trip to Sintra! Our favorite location was Madeira given the hiking activity and amazing views. However, all locations were special in their own way and we really appreciate Tiago making every effort to fit as many locations into our itinerary upon our request despite the difficulty of the task. We intend to come back for the Azores and the Algarve.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 26, 2025

Hi Kate,

Thanks for your feedback!! Joel told me he truly liked "your vibe" too. These were his words!!

I'm glad you enjoyed your trip to Portugal and I'm sure you'll love the Algarve too, but if you're into hiking and landscapes you definitely cannot miss the Azores!!!

All the best and please send James my regards! I told you we share the same name only in different idioms, right?

Regards,

Tiago