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Marta Trzeciakowska

From a very young age, I have grown up in an international environment since my parents moved to Spain from Poland. This meant that every year we traveled across Europe to visit our family and friends, discovering along the way numerous cultures and magical places: from the biggest cities to the smallest villages. In all of them, I have learned that the only way to get the most out of a destination is to dedicate time to the small details that make the trip unforgettable.

Further on I decided to move across the ocean to the US and stayed for some time in Virginia, where I learned that I was not the only one obsessed with the Spanish culture. All of these experiences made me realize that the world is just waiting to be explored and that the best way to start is to focus on close-by places. This made me travel all across Spain, Portugal, and the north of Africa, with some trips to other parts of Europe, to gather all my knowledge and prepare incredible experiences for other travelers.

What places and activities do you specialize in?

"Unique trips and custom-made itineraries based on local experiences and the culture of Spain and Portugal."

How did you get involved in travel?

"Since Spain is such an interesting country, friends and family wanted to visit us and get to know this place that I fell in love with and where I decided to stay forever. Since then I have transferred my skills and knowledge to the world of tourism, to offer all travelers the opportunity to create once in a lifetime memories."

Please share a unique travel experience you will never forget.

"I have still in my mind the first time I entered the Mosque of Cordoba. It was a hot mid-spring day and it was still early so almost no people were waiting in line. When I entered I felt the coolness of the interior and when my eyes got used to the change of lighting I was stunned by the grandiose hall, full of colorful arches that reminded me of a labyrinth. I heard the echoes of people's whispers and felt transported back in time as well as grateful for being able to observe such a masterpiece."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Marta

Made Travel Less Stressful
Spain | Mar 6 - Mar 18, 2024

Matt
Matt R.
Dallas, TX | Reviewed on Mar 25, 2024
The initial planning stages to the execution of our trip, Kim Kim Travel exceeded our expectations. The accommodations recommended were top-notch, and the itinerary was well-organized, allowing us to make the most of our time at each destination. Our favorite hotels were Meninas, H10 Croma, and Hotel Casa Luz. I think we prefer the self guided instruction versus guided tours, so that we can do more on our own timeline. However, both tour guides were wonderful. Marta and her back up were... Read more

The initial planning stages to the execution of our trip, Kim Kim Travel exceeded our expectations. The accommodations recommended were top-notch, and the itinerary was well-organized, allowing us to make the most of our time at each destination. Our favorite hotels were Meninas, H10 Croma, and Hotel Casa Luz. I think we prefer the self guided instruction versus guided tours, so that we can do more on our own timeline. However, both tour guides were wonderful. Marta and her back up were fantastic to communicate with for additional recommendation's and even making reservations. Having a specialist at your fingertips that had a vast knowledge of where we were traveling definitely made this less stressful and most enjoyable. Looking forward to the next adventure.

Hotel Reviews
Hotel Meninas
Madrid

Very comfortable and loved the black out shade to sleep in to cure the jet lag.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CoolRooms Palacio de Atocha
Madrid

We were given an upgrade to 1,100 sqft suite and it was the nicest hotel we have ever stayed in. The staff was 5 star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Drive {{start_location}} to {{end_location}} via Ronda
Self-Drive {{start_location}} to {{end_location}} via Ronda
Spain

This was a great experience. Beautiful drive and worth the day trip to have lunch over the gorge.

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

This was my kids favorite spot. They loved the walk to the beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Guided Visit of Seville
Seville

The tour guide was a wealth of knowledge and very pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain

Great culture, but not for the kids. lol

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Apr 04, 2024

Hi Matt, thank you for taking the time to submit your review! I am pleased to hear you had a great family vacation in Spain and I will pass along your feedback to all our partners regarding activities and accommodations, so we can continue polishing the experiences we prepare. Wish we work together on another adventure in the future! Warm regards, Marta

We had an excellent experience with Kim Kim t...
Spain | Feb 5 - Feb 21, 2024

Roni
Roni F.
Asheville, NC | Reviewed on Feb 28, 2024
We had an excellent experience with Kim Kim travel, from beginning to end. Marta took her time planning the perfect itinerary for us, and really listened to us. Her English is perfect and the response time to our messages and questions, was wonderful. While vacationing, my husband experienced a health issue, and Marta quickly changed and adjusted our plans. Nothing was too much to ask of Marta. I have already told all of my friends about your company, and would use you again. The... Read more

We had an excellent experience with Kim Kim travel, from beginning to end. Marta took her time planning the perfect itinerary for us, and really listened to us. Her English is perfect and the response time to our messages and questions, was wonderful. While vacationing, my husband experienced a health issue, and Marta quickly changed and adjusted our plans. Nothing was too much to ask of Marta. I have already told all of my friends about your company, and would use you again. The accommodations were just what we wanted and the guided experiences were excellent. We had a great time with Ivan on our Frigiliana tour. Our guided day in the Andalusian countryside was fabulous and we loved our guide. Highly recommend! The arranged "Jewish themed" tour in Cordoba was just ok, and the guide left us 30 mins early. He was nice, and very knowledgable. The Equitation show in Malaga was great. We enjoyed our tapas tour in Malaga. Our city guide in Madrid was AMAZING! Our tour of the Prado Museum followed by a tapas tour, was great.Our guide was lovely and filled with knowledge about Madrid, food and art history. We chose to self drive, and the highways between cities were very good and easy to navigate. However, the driving in the old cities was anxiety provoking! Once we parked our car, we never took it out again, until leaving the location. All or our accommodations were very well located for walking everywhere. We utilized your restaurant suggestions and found all of your ancilary materials to be very useful.
We LOVED the Bibo Suites Oro delDarro in Granada, and although there was a mixup with our room reservation, things were made right. Apartasuites Alberca in Cordoba was in a great location, and while the suite was just ok, the front desk staff was great. El Museo Living & Experience Club Apartments in Malaga was a good choice and very well located. Senator Cadiz Hotel was so so, but well located and the hotel was welcoming and offered great service and amenities. The Westin Palace in Madrid was well located, but under construction. Our suite was beautiful, and they offered some nice amenities, but there was a problem with the lighting and the TV and there was a strange smell in the suite. The hotel staff was excellent and the breakfast good. I know that I've rambled, but, in short, WE LOVED KIM KIM and felt very well looked after and cared for.

Hotel Reviews
Senator Cádiz Spa Hotel
Cadiz

The hotel is tired, but very well located with helpful staff and large Jr. Suite room. Nice amenities. They tried.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Museo Living & Experience Club Apartments
Málaga

Funky duplex apartment in fabulous old town location. Walked to everything. Enjoyed having the washer/dryer combo in our suite.

Authenticity & Character
Location
Staff
Bibo Suites Oro delDarro
Granada

A perfect location and view with good front desk staff. There was a glitch with our reservation, but they made it right. The 2 BR apartment with Alhambra view was amazing! We were able to walk EVERYWHERE.

The Westin Palace, Madrid
Madrid

Our Jr Suite was gorgeous, but there were several glitches, including TV, lighting and a strange odor due to ongoing construction in the building. Perfect location and great staff. Lovely buffet breakfast, with eggs to order. Walked everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Málaga and Outskirts
Explore Málaga and Outskirts
Málaga

Our guide was fabulous and VERY fluent in English. We enjoyed our exploration and having her help with ordering our delicious lunch. We enjoyed our guide so much, we invited her to visit us in the states!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Málaga

Enjoyed our tour and learned much about the culinary/tapas scene with our American/British guide.

Frigiliana Hike & Wine Tasting
Frigiliana Hike & Wine Tasting
Málaga

Ivan was a wonderful human who provided a beautiful tour. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Very authentic experience

Hiking Excursion in the Andalusia Countryside
Hiking Excursion in the Andalusia Countryside
Spain

A perfect day of exploraton. Our guide was fabulous!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Museo del Prado with Art Historian
Guided Visit of Museo del Prado with Art Historian
Madrid

Our guide was fabulous! Personable and VERY informative. LOVED our visit to the Prado and his guided tapas tour. HIGHLY recommend our guide, Antonio Santiago Abastas.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Feb 29, 2024

Hi Roni and Alan, thank you so much for submitting this thorough and kind review! It was a pleasure to help you organize the trip and be your contact while in-country to accompany you along the way while you were discovering Andalusia 😊 We will pass on this feedback to our local team of guides and hotels to continue improving our itineraries. Hope we can work on a new trip in the future! Best, Marta

Canary Islands
Spain | Nov 2 - Nov 11, 2023

R
Rebecca B.
Mason, OH | Reviewed on Dec 05, 2023
We had a wonderful time on our trip to the Canary Islands. Marta, our travel agent, did an amazing job of planning the trip for us. We had flights to take, cars to rent, and tours to take and everything went very smoothly. Read more

We had a wonderful time on our trip to the Canary Islands. Marta, our travel agent, did an amazing job of planning the trip for us. We had flights to take, cars to rent, and tours to take and everything went very smoothly.

Hotel Reviews
Secrets Lanzarote Resort & Spa
Puerto Calero

Amazing, adults only hotel. Beautiful hotel, good buffet, great drinks, great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Palma & Teneguia Princess Vital & Fitness
Fuencaliente de la Palma

Very nice hotel. Took about 45 min to arrive at the hotel from the airport, but the drive was amazing along the coastline. The hotel was nice, clean, beautiful surroundings, and good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stargazing Excursion to Roque de Los Muchachos
Stargazing Excursion to Roque de Los Muchachos
La Palma

Amazing tour! Would definitely recommend this tour to others. We saw the sunset above the clouds, and then we experienced stargazing like I've never seen it before. Definitely a once in a lifetime tour.

Quality of Experience
Guides, Drivers and Staff
Very steep, winding roads! The driver was awesome.
Transport
Explore Lanzarote Island's Volcanoes & Vineyards
Explore Lanzarote Island's Volcanoes & Vineyards
Lanzarote

Perfect day with our awesome, private tour guide. I would definitely recommend this tour. Our guide took us all over Lanzarote, and explained to us all about the volcanoes as well as the vineyards. He even stopped at a couple different beaches at the end of the tour so we could see those sights. He packed us a delicious, local to the Canary Islands, picnic lunch which we enjoyed in a lava tube!

Quality of Experience
Guides, Drivers and Staff
Transport
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote

This activity was a blast! We took a short ferry ride to La Graciosa were we were able to explore on our own for about an hour. Then we boarded a catamaran and sailed around the island, stopping for lunch and a swim. This was a perfect day that I will not forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Dec 05, 2023

Hi Rebecca, it has been a pleasure to help you with this incredible trip to La Palma and Lanzarote. Hope other travelers can explore these hidden gems from the Canary Islands too and this feedback will be of great guidance to them. Will pass your feedback to our team and hope we can work together on other trips in the future. All my best, Marta

An incredible, packed trip made possible by a local specialist
Spain | Oct 8 - Oct 16, 2023

K
Katherine R.
Arlington, MA | Reviewed on Nov 29, 2023
What an incredible 5-city 8-day trip, made possible by Marta's thoughtful recommendations and local knowledge. Despite having spent some time living in Sevilla, when it came to planning our Andalucian road trip I felt overwhelmed by options and struggled to discern quality and authenticity from slick marketing and cleverly framed photos. Marta did not steer us wrong once - the place we stayed in Sevilla is probably one of my favorite places we've ever stayed, anywhere. The location of our... Read more

What an incredible 5-city 8-day trip, made possible by Marta's thoughtful recommendations and local knowledge. Despite having spent some time living in Sevilla, when it came to planning our Andalucian road trip I felt overwhelmed by options and struggled to discern quality and authenticity from slick marketing and cleverly framed photos. Marta did not steer us wrong once - the place we stayed in Sevilla is probably one of my favorite places we've ever stayed, anywhere. The location of our apartment in Granada could not have been more perfect - well-appointed with a direct view of the Alhambra and within walking distance to all the key sites. She even booked us a day hike through the majestic Sierra Nieves that seamlessly fit into our rather packed itinerary between Sevilla and Ronda, and set us up with the most delightful hyper-local (lived around the corner from where we stayed!) guide in Tangier that made that experience all the more special. The transportation she coordinated (trains, ferries, rental cars, and drivers) all worked out perfectly and saved us a not insignificant amount of stress in knowing it was all taken care of. And she did this all while patiently adapting our itinerary several times so that it fit our budget and evolving interests. This trip would not have been nearly as successful and low-stress without Marta's expertise - thank you!

Hotel Reviews
Las Casas de la Judería
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Atocha Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Zahia
Old Medina, Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Ronda
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bibo Suites Oro delDarro
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Guided Visit of Tangier
Private Guided Visit of Tangier
Tangier

These five stars are a direct result of our tour guide, Lina. She was given a tricky assignment - to show us Tangier in three hours or less. She wisely kept us in the old quarter - not only did this mean we were able to see some historical sites and visit some local artisans without spending precious time covering long distances, but this is also where she grew up, and therefore where she was most familiar (and recognized!). Lina was warm, engaging, and knowledgeable about her home neighborhood and the history of Tangier. We had lovely conversations as we meandered the winding streets and somehow left as the proud new owners of two Moroccan rugs.

Quality of Experience
Guides, Drivers and Staff
Transport
There was some confusion as to the timing of our tour and we were consequently left waiting at the ferry terminal for an hour while this was sorted out.
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 29, 2023

Hi Katherine, thank you for taking the time to write this fabulous review! It is a pleasure to know you enjoyed your trip and you left home with lots of incredible memories. I will share the feedback with our guides and team, as we strive to only better our services each day. Wish you all the best, Marta

The accommodations and the planning of the wh...
Spain | Sep 17 - Sep 25, 2023

Maricris
Maricris S.
Glendale, CA | Reviewed on Nov 06, 2023

The accommodations and the planning of the whole trip is well curated.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 06, 2023

Hi Mari Cris, thank you for taking the time to submit your review and rating of the trip! It was a pleasure to organize your Spanish adventure and hope we can work together in the future again :) Best, Marta

A couple of guides stand out for both Linda &...
Portugal | Sep 5 - Sep 18, 2023

Robert
Robert G.
Canada | Reviewed on Oct 06, 2023
A couple of guides stand out for both Linda & I. Our guide for the day trip to Douro Valley was João & he took us to exclusive wineries for a wonderful experience where we were the only tourists. Our lunch with him at a vineyards restaurant was incredible. He taught us how to debone a fish that day & we had one of our favourite meals there.
Our day trip from Lisbon to Sintra with Nuno was another favourite. He was a local from Sintra. We did 2 hikes that day with a picnic at the top of the...
Read more

A couple of guides stand out for both Linda & I. Our guide for the day trip to Douro Valley was João & he took us to exclusive wineries for a wonderful experience where we were the only tourists. Our lunch with him at a vineyards restaurant was incredible. He taught us how to debone a fish that day & we had one of our favourite meals there.
Our day trip from Lisbon to Sintra with Nuno was another favourite. He was a local from Sintra. We did 2 hikes that day with a picnic at the top of the coastal cliffs.
Marta & her team were fantastic, always available with quick response time if we had any questions or had any timing issues. The team would check in on us throughout the trip to ensure all was well.
This was a trip of a lifetime where we had the opportunity to celebrate our 40th wedding anniversary. We just can’t say enough good things about this team & have already recommended you to several of our friends.
Thanks again for providing a wonderful travel experience!

Hotel Reviews
The Editory House Ribeira
Porto

Nice hotel but rooms were small

Authenticity & Character
Larger rooms
Location
Central to restaurants, near river
Staff
Cleanliness & Comfort
Miramar Hotel & Spa
Nazaré
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dear Lisbon Bordalo House
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

It was a nice experience for our first night exposure to Porto

Quality of Experience
Food
Exploring different wines & restaurants
Guides, Drivers and Staff
It was a walking tour
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Not really a vintage car that we expected to have

Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Évora
Private Tour of Évora
Portugal
Quality of Experience
Guides, Drivers and Staff
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon

This was not available on our trip

Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Portugal

Unfortunately this was cancelled due to rain

Boat Excursion to Benagil Caves & Carvoeiro Beach
Boat Excursion to Benagil Caves & Carvoeiro Beach
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 16, 2023

Hi Robert and Linda, thank you for submitting your thorough review! It has been a pleasure to prepare your trip to Portugal and I hope we get to work together on a future experience abroad soon. I will forward the feedback to our team, so we can continue improving and I wish you all the best! Warm regards, Marta

Kim Kim made our trip to Portugal and Spain amazing!
Portugal | Sep 15 - Sep 27, 2023

DONALD
DONALD R.
Reading, MA | Reviewed on Oct 03, 2023
Marta organized a fabulous fall trip for us in Portugal and Spain. Each of our guides and all of the transfers were prompt and professional. Sandra in Porto was an amazing guide and brought the city’s culture, spirit, history and flavors to life. The sommelier for our wine tasting in Lisbon got our trip off to a great start. Bordelo House in Lisbon was awesome. Our original guide in Sintra had a family emergency but arranged for George to fill in who proved to be terrific providing a... Read more

Marta organized a fabulous fall trip for us in Portugal and Spain. Each of our guides and all of the transfers were prompt and professional. Sandra in Porto was an amazing guide and brought the city’s culture, spirit, history and flavors to life. The sommelier for our wine tasting in Lisbon got our trip off to a great start. Bordelo House in Lisbon was awesome. Our original guide in Sintra had a family emergency but arranged for George to fill in who proved to be terrific providing a delicious picnic spread and physical assistance when needed to handle the fairly strenuous hike. His knowledge of the area was exceptional. While we loved the trip to the Douro Valley the 1 hr boat cruise was disappointing since it travels only 1/2 hour up the river and then returns to the dock without any narration. Our stay in Barcelona was also great. The guitarist on the sail was excellent though the departure location was a bit of a challenge to find. Overall though we could not be happier with our Kim Kim experience. Don

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 03, 2023

Dear Don, thanks for taking the time to submit the review! It has been a pleasure to prepare this trip to Portugal and Spain for you, and I hope you come back to continue discovering these beautiful countries once more in the future. We will make sure all out guides receive your feedback and we continue improving. All my best, Marta

Spain
Spain | Sep 17 - Sep 25, 2023

Kathleen
Kathleen M.
Italy | Reviewed on Sep 26, 2023
My friends and I were blessed to have Marta as our trip specialist for our 9-day trip to Spain. We wanted to commend her utmost patience, professionalism and well organized planning skills in trying to meet our needs and requests. She’s so easy to get in touch with, in with whatever questions we have in mind. She gives out suggestions and recommendations to the best of her abilities. Her instructions were on-point, direct and easy to understand. She has an eye for details, which is extremely... Read more

My friends and I were blessed to have Marta as our trip specialist for our 9-day trip to Spain. We wanted to commend her utmost patience, professionalism and well organized planning skills in trying to meet our needs and requests. She’s so easy to get in touch with, in with whatever questions we have in mind. She gives out suggestions and recommendations to the best of her abilities. Her instructions were on-point, direct and easy to understand. She has an eye for details, which is extremely important in organizing and planning. From the very first time we set afoot Spain to the very last day, Marta has been there for us, in constant communication with us making sure everything is well taken cared of. If she needs to go vacation or during weekends, she made it a point to endorse us to her reliever. Ensuring someone is looking after us. We are very delighted with her work ethic and her passion with her craft. Our transports, private tours, lodging and reservations were all perfectly booked and organized just as we have requested. We couldn’t thank Marta enough for a memorable, stress-free trip to Spain! This is my second booking with KimKim.com and I couldn’t be more happy and contented with their service and how they take care of their clients. Highly recommended!!! Keep it up Marta and team!!!

Hotel Reviews
Palacio Marmoles Aparthotel
Sevilla

Our apartment was huge and beautiful! I can stay there forever!

Authenticity & Character
Location
Staff
Edy is the best! Very helpful and always available!
Cleanliness & Comfort
Slow Suites Bellas Artes
Madrid

Staff were nice to keep our luggages after we checked out which was very helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
U-Sense Granada Catedral Apartment
Granada

Very spacious and clean.

Authenticity & Character
Location
Staff
No staff on site, actually but instructions were all given via email and it’s easy to understand.
Cleanliness & Comfort
Midtown Apartments
Barcelona

Huge and clean apartment! Staff was very helpful and courteous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Insider's Old Madrid Tour
Insider's Old Madrid Tour
Madrid
Quality of Experience
Guides, Drivers and Staff
Brad aka Keith was very knowledgeable.
Guided Visit of Seville
Guided Visit of Seville
Seville

Pablo was very professional and very knowledgeable with Seville’s history. Made our walking tour very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Tour of the Alhambra and Generalife Gardens
Tour of the Alhambra and Generalife Gardens
Spain

Luis is very knowledgeable and professional. Shared his expertise and wisdom with utmost patience and courtesy with our small group.

Quality of Experience
Guides, Drivers and Staff
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Gemma was very patient and considerate with our inquiries and requests during our walking tour. She was very knowledgeable with culture and history of Barcelona. Gave us her recommendations as to where to eat, and buy stuff.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 27, 2023

Hello Kathleen, Maria Rosario and Maricris! Thank you for taking the time to submit the review, it is of great value so I can continue offering the best travel services possible to future adventurers. It has been a pleasure for me to guide you with your travel plans and help you along the way. Hope we work together again for your future trips! All my best, Marta

Well planned trip. It was our first trip to P...
Portugal | Sep 11 - Sep 19, 2023

C
Catherine L.
Mason, OH | Reviewed on Sep 25, 2023
Well planned trip. It was our first trip to Portugal and I had no idea how to plan our itinerary. Our customized trip included a fabulous hike, wine lunch, kayak tour and private transfers. Read more

Well planned trip. It was our first trip to Portugal and I had no idea how to plan our itinerary. Our customized trip included a fabulous hike, wine lunch, kayak tour and private transfers.

Hotel Reviews
Dear Lisbon - Gallery House
Lisbon

Best breakfast and friendly staff. Good location for finding interesting restaurants, but located on a rather mixed ( some run down/empty buildings). Also room is worn down.. carpet was very stained, headboard fabric had several tears and the glass side tables had large chips in them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Margô Apartments
Lagos

First, keep in mind this is an apartment with daily room service. The front desk is only staffed from 9-6 and there are no elevators. Our room was on the third floor.. four flights of stairs. We didn’t mind the stairs except when lugging our suitcases up to the top floor. The aparthotel was very clean, located right on the central square and very spacious. We stayed in a one bedroom with small balcony views. The pictures on Casa Margot’s website are very accurate. Only downside is parking. You can park in a free lot. It is about 1/3 mile away, which is not bad. However, finding the lot is challenging. We got lost and had to drive though the insanely narrow, hilly one way streets, had to back up one time down a street and realized Apple Maps is useless within old towns. There are not street signs, just plaques on walls you can’t read. Anyway, very specific directions with pictures would have been helpful to find the lot. You can drive to the lot and circumnavigate the city, thus avoiding all the internal one way streets. Also, the lot is not paved , consisting of two connected areas on a slope. We found the lot one time, but my husband insisted that couldn’t be right. So off we went again looking for it. A picture of the lot would have helped too.

Authenticity & Character
Clean, updated
Location
Central
Staff
Helpful
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Keep in mind, my husband and I were running on fumes when we started this tour. Due to flight delays, we arrived a day late in Lisbon. We knew we’d miss an entire night of sleep traveling to Lisbon, but we also missed the night before starting to travel due to the cancellations, rebooking and a 6 am flight to start the journey. The guide brought several maps to show how Lisbon transformed over time. Interesting, but we spent about the first 15 minutes looking at maps. I’d also say I would never pair this guide with anyone making the pilgrimage to Fatima. She often commented negatively about the Catholic Church. Everyone has the right to his/her opinion, but please keep it to yourself ( or make comments about how expensive universities are in the USA). We worked very hard to save for this trip and yes pay for our children’s college education and their future careers engineering and marketing/Spanish . I had to hold my tongue at times .

Quality of Experience
Guides, Drivers and Staff
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Fabulous!!! FYI Nuno arrived at our hotel at 8 am, while Greg and I were enjoying a quick breakfast. At 8:30 someone knocked on my door to let me know Nuno was waiting .. I reread my notes which said 9 am pick up. Anyway, we hurried, Nuno hurried and we made on 9:45 ticket time for the tour of Peña palace. Next, we hiked through the neighboring woods about 3 miles, went to Cruz Alta then drove to Cabo da orca for an outstanding picnic lunch. Incredible. He then took us back the scenic route though cascais

Quality of Experience
Guides, Drivers and Staff
Personable, friendly, fit for the hike
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

Great lunch, scenic location, interesting concept. It’s more of a lunch and wine tasting.. with a very brief tour of the vines. Biggest negative, wasps were so bad at the end of the meal we couldn’t finish. We asked of there was something they could do, but they said no.

Quality of Experience
Food
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 25, 2023

Hi Cathy and Greg, thank you for your complete feedback! As we always strive to improve the quality of the trips, through unique activities, local guides, and experiences, I will make sure we make the most of your review. Hope you come back to Portugal soon and wish you all the best! Marta

Family trip to the Azores
the Azores | Aug 20 - Sep 3, 2023

Miriam
Miriam G.
Canada | Reviewed on Sep 04, 2023
Marta was an excellent travel agent. She helped us a lot with planning our family trip to the Azores. She was also helpful with information during our tripbas well.
Our Kayaking tour in Sao Miguel was excellent. The 2 guides were awesome.
In Terceira we did an ebiking tour. The guide was very patient with my teens.
In Flores our favorite tour was canyoning. The guide was so very helpful with my daughter who was quite scared at times.
Read more

Marta was an excellent travel agent. She helped us a lot with planning our family trip to the Azores. She was also helpful with information during our tripbas well.
Our Kayaking tour in Sao Miguel was excellent. The 2 guides were awesome.
In Terceira we did an ebiking tour. The guide was very patient with my teens.
In Flores our favorite tour was canyoning. The guide was so very helpful with my daughter who was quite scared at times.

Hotel Reviews
Senhora da Rosa Tradition & Nature Hotel
Ponta Delgada

Beautiful resort! Good restaurants. Be sure to make a reservation for the rooftop restaurant!

Authenticity & Character
Location
A bit far from Ponta Delgada
Staff
Cleanliness & Comfort
Atlantida Mar Hotel
Praia da Vitoria

Nice views. Great pool and jacuzzi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Atlântico
Ponta Delgada, São Miguel
Authenticity & Character
Location
Right downtown.
Staff
Cleanliness & Comfort
INATEL Flores
Santa Cruz das Flores

We stayed in a nice little house. Was great to have our own place with a kitchen and washing machine. Just would have loved some AC since it was so hot there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sete Ciudades Jeep Adventure
Sete Ciudades Jeep Adventure
São Miguel Island

Guide super nice. Weather unfortunately didn't cooperate so we couldn't see much.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kayak Tour – Vila Franca Islet
Half Day Kayak Tour – Vila Franca Islet
São Miguel Island

Super fun. Guides were fantastic

Quality of Experience
Guides, Drivers and Staff
Transport
City Food Tour
City Food Tour
Terceira Island

Guide was very nice and knowledgeable. Enjoyed visiting the coffee plantation and talking to the farmer. I thought we would visit more places within the city to sample food, but it was mainly dinner and then a small walking tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Terceira Electric Bike Tour
Terceira Electric Bike Tour
Terceira Island

Lots of fun. Beautiful views. A bit scary coming down the mountain bit we did it!

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Corvo Island – Full day
Discover Corvo Island – Full day
Flores Island

Boat ride over was quite choppy. Got a bit sea sick but did see dolphins. We thought we would be getting a tour of corvo Island but we were kind of just dropped off and left to fend for ourselves for the day. We were told not to bother bringing swim stuff but it was so hot and no shade, it would have been great to swim. Also didn't know we would be dropped off by taxi at a giant crater to hike for a couple of hours. Didn't come prepared with proper hiking shoes. Boat ride home was much easier and saw beautiful waterfalls and caves and lots of dolphins. Boat driver was amazing.

Quality of Experience
Guides, Drivers and Staff
Boat driver Marcus very nice
Transport
Taxi on corvo initially charged us 40 euros but we got it back from boat driver after he said it was already included
Buggy Adventure in Terceira
Buggy Adventure in Terceira
Terceira Island

I was hoping we would drive around and stop a few times to hear about the places we were seeing and also get a chance to take photos of the gorgeous views. We only stopped once to go to the washroom at the halfway point. No explanations of anything we saw. Guide didn't even learn our names.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Canyoning & Half Day Hiking
Half Day Canyoning & Half Day Hiking
Flores Island

Super challenging day but really great overall. I think canyoning alone or the hiking alone would have been enough. Was a lot for us to do in just one day.

Quality of Experience
Food
Guides, Drivers and Staff
Super patient with my kids. Made the afternoon hike a bit shorter for us because we were so tired.
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 04, 2023

Hi Miriam, thank you so much for taking the time to write a thorough review! The Azores are a booming destination where tourism is still growing and adapting to bigger amounts of visitors which makes it a changing environment for us each year. We do wish to keep our best guides in time so we can offer only the best experiences and hope you can refer to us when traveling through Portugal, Spain, Morocco, or Italy in the future! Wish you and your lovely family all the best - Marta