Marta Trzeciakowska

My friends and I were blessed to have Marta as our trip specialist for our 9-day trip to Spain. We wanted to commend her utmost patience, professionalism and well organized planning skills in trying to meet our needs and requests. She’s so easy to get in touch with, in with whatever questions we have in mind. She gives out suggestions and recommendations to the best of her abilities. Her instructions were on-point, direct and easy to understand. She has an eye for details, which is extremely... read more

My friends and I were blessed to have Marta as our trip specialist for our 9-day trip to Spain. We wanted to commend her utmost patience, professionalism and well organized planning skills in trying to meet our needs and requests. She’s so easy to get in touch with, in with whatever questions we have in mind. She gives out suggestions and recommendations to the best of her abilities. Her instructions were on-point, direct and easy to understand. She has an eye for details, which is extremely important in organizing and planning. From the very first time we set afoot Spain to the very last day, Marta has been there for us, in constant communication with us making sure everything is well taken cared of. If she needs to go vacation or during weekends, she made it a point to endorse us to her reliever. Ensuring someone is looking after us. We are very delighted with her work ethic and her passion with her craft. Our transports, private tours, lodging and reservations were all perfectly booked and organized just as we have requested. We couldn’t thank Marta enough for a memorable, stress-free trip to Spain! This is my second booking with KimKim.com and I couldn’t be more happy and contented with their service and how they take care of their clients. Highly recommended!!! Keep it up Marta and team!!!

Hotel Reviews

Slow Suites Bellas Artes

Madrid

Staff were nice to keep our luggages after we checked out which was very helpful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palacio Marmoles Aparthotel

Sevilla

Our apartment was huge and beautiful! I can stay there forever!

Authenticity & Character

Location

Staff

Edy is the best! Very helpful and always available!

Cleanliness & Comfort

For You Granada Apartments

Granada

Very spacious and clean.

Authenticity & Character

Location

Staff

No staff on site, actually but instructions were all given via email and it’s easy to understand.

Cleanliness & Comfort

Midtown Apartments

Barcelona

Huge and clean apartment! Staff was very helpful and courteous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Insider's Old Madrid Tour

Madrid

Quality of Experience

Guides, Drivers and Staff

Brad aka Keith was very knowledgeable.

Guided Visit of Seville

Seville

Pablo was very professional and very knowledgeable with Seville’s history. Made our walking tour very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Tour of the Alhambra and Generalife Gardens

Spain

Luis is very knowledgeable and professional. Shared his expertise and wisdom with utmost patience and courtesy with our small group.

Quality of Experience

Guides, Drivers and Staff

Private Tour of Barcelona & La Sagrada Familia

Barcelona

Gemma was very patient and considerate with our inquiries and requests during our walking tour. She was very knowledgeable with culture and history of Barcelona. Gave us her recommendations as to where to eat, and buy stuff.

Quality of Experience

Guides, Drivers and Staff

Well planned trip. It was our first trip to Portugal and I had no idea how to plan our itinerary. Our customized trip included a fabulous hike, wine lunch, kayak tour and private transfers. read more

Well planned trip. It was our first trip to Portugal and I had no idea how to plan our itinerary. Our customized trip included a fabulous hike, wine lunch, kayak tour and private transfers.

Hotel Reviews

Dear Lisbon - Gallery House

Lisbon

Best breakfast and friendly staff. Good location for finding interesting restaurants, but located on a rather mixed ( some run down/empty buildings). Also room is worn down.. carpet was very stained, headboard fabric had several tears and the glass side tables had large chips in them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Margô Apartments

Lagos

First, keep in mind this is an apartment with daily room service. The front desk is only staffed from 9-6 and there are no elevators. Our room was on the third floor.. four flights of stairs. We didn’t mind the stairs except when lugging our suitcases up to the top floor. The aparthotel was very clean, located right on the central square and very spacious. We stayed in a one bedroom with small balcony views. The pictures on Casa Margot’s website are very accurate. Only downside is parking. You can park in a free lot. It is about 1/3 mile away, which is not bad. However, finding the lot is challenging. We got lost and had to drive though the insanely narrow, hilly one way streets, had to back up one time down a street and realized Apple Maps is useless within old towns. There are not street signs, just plaques on walls you can’t read. Anyway, very specific directions with pictures would have been helpful to find the lot. You can drive to the lot and circumnavigate the city, thus avoiding all the internal one way streets. Also, the lot is not paved , consisting of two connected areas on a slope. We found the lot one time, but my husband insisted that couldn’t be right. So off we went again looking for it. A picture of the lot would have helped too.

Authenticity & Character

Clean, updated

Location

Central

Staff

Helpful

Cleanliness & Comfort

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Keep in mind, my husband and I were running on fumes when we started this tour. Due to flight delays, we arrived a day late in Lisbon. We knew we’d miss an entire night of sleep traveling to Lisbon, but we also missed the night before starting to travel due to the cancellations, rebooking and a 6 am flight to start the journey. The guide brought several maps to show how Lisbon transformed over time. Interesting, but we spent about the first 15 minutes looking at maps. I’d also say I would never pair this guide with anyone making the pilgrimage to Fatima. She often commented negatively about the Catholic Church. Everyone has the right to his/her opinion, but please keep it to yourself ( or make comments about how expensive universities are in the USA). We worked very hard to save for this trip and yes pay for our children’s college education and their future careers engineering and marketing/Spanish . I had to hold my tongue at times .

Quality of Experience

Guides, Drivers and Staff

Sintra Heritage Hike: Hidden Secrets

Portugal

Fabulous!!! FYI Nuno arrived at our hotel at 8 am, while Greg and I were enjoying a quick breakfast. At 8:30 someone knocked on my door to let me know Nuno was waiting .. I reread my notes which said 9 am pick up. Anyway, we hurried, Nuno hurried and we made on 9:45 ticket time for the tour of Peña palace. Next, we hiked through the neighboring woods about 3 miles, went to Cruz Alta then drove to Cabo da orca for an outstanding picnic lunch. Incredible. He then took us back the scenic route though cascais

Quality of Experience

Guides, Drivers and Staff

Personable, friendly, fit for the hike

Transport

Wine Tasting & Lunch at a Portuguese Quinta

Portugal

Great lunch, scenic location, interesting concept. It’s more of a lunch and wine tasting.. with a very brief tour of the vines. Biggest negative, wasps were so bad at the end of the meal we couldn’t finish. We asked of there was something they could do, but they said no.

Quality of Experience

Food

Marta was an excellent travel agent. She helped us a lot with planning our family trip to the Azores. She was also helpful with information during our tripbas well.
Our Kayaking tour in Sao Miguel was excellent. The 2 guides were awesome.
In Terceira we did an ebiking tour. The guide was very patient with my teens.
In Flores our favorite tour was canyoning. The guide was so very helpful with my daughter who was quite scared at times. read more

Marta was an excellent travel agent. She helped us a lot with planning our family trip to the Azores. She was also helpful with information during our tripbas well.
Our Kayaking tour in Sao Miguel was excellent. The 2 guides were awesome.
In Terceira we did an ebiking tour. The guide was very patient with my teens.
In Flores our favorite tour was canyoning. The guide was so very helpful with my daughter who was quite scared at times.

Hotel Reviews

Senhora da Rosa Tradition & Nature Hotel

Ponta Delgada

Beautiful resort! Good restaurants. Be sure to make a reservation for the rooftop restaurant!

Authenticity & Character

Location

A bit far from Ponta Delgada

Staff

Cleanliness & Comfort

Atlantida Mar Hotel

Praia da Vitoria

Nice views. Great pool and jacuzzi.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Marina Atlântico

Ponta Delgada, São Miguel

Authenticity & Character

Location

Right downtown.

Staff

Cleanliness & Comfort

INATEL Flores

Santa Cruz das Flores

We stayed in a nice little house. Was great to have our own place with a kitchen and washing machine. Just would have loved some AC since it was so hot there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sete Ciudades Jeep Adventure

São Miguel Island

Guide super nice. Weather unfortunately didn't cooperate so we couldn't see much.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Kayak Tour – Vila Franca Islet

São Miguel Island

Super fun. Guides were fantastic

Quality of Experience

Guides, Drivers and Staff

Transport

City Food Tour

Terceira Island

Guide was very nice and knowledgeable. Enjoyed visiting the coffee plantation and talking to the farmer. I thought we would visit more places within the city to sample food, but it was mainly dinner and then a small walking tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Terceira Electric Bike Tour

Terceira Island

Lots of fun. Beautiful views. A bit scary coming down the mountain bit we did it!

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Corvo Island – Full day

Flores Island

Boat ride over was quite choppy. Got a bit sea sick but did see dolphins. We thought we would be getting a tour of corvo Island but we were kind of just dropped off and left to fend for ourselves for the day. We were told not to bother bringing swim stuff but it was so hot and no shade, it would have been great to swim. Also didn't know we would be dropped off by taxi at a giant crater to hike for a couple of hours. Didn't come prepared with proper hiking shoes. Boat ride home was much easier and saw beautiful waterfalls and caves and lots of dolphins. Boat driver was amazing.

Quality of Experience

Guides, Drivers and Staff

Boat driver Marcus very nice

Transport

Taxi on corvo initially charged us 40 euros but we got it back from boat driver after he said it was already included

Buggy Adventure in Terceira

Terceira Island

I was hoping we would drive around and stop a few times to hear about the places we were seeing and also get a chance to take photos of the gorgeous views. We only stopped once to go to the washroom at the halfway point. No explanations of anything we saw. Guide didn't even learn our names.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Canyoning & Half Day Hiking

Flores Island

Super challenging day but really great overall. I think canyoning alone or the hiking alone would have been enough. Was a lot for us to do in just one day.

Quality of Experience

Food

Guides, Drivers and Staff

Super patient with my kids. Made the afternoon hike a bit shorter for us because we were so tired.

Transport

Our trip to Portugal was amazing. Marta reached out to check on us during the trip and also was very reliable and responsive to any requests or questions during. Our guide in Porto, Celia, was absolutely a highlight of the trip. And our hotels, especially in Porto and Lagos, were stellar. Marta capably planned a trip for 4 generations of family and we all had a memorable and exquisite time. Thank you! read more

Our trip to Portugal was amazing. Marta reached out to check on us during the trip and also was very reliable and responsive to any requests or questions during. Our guide in Porto, Celia, was absolutely a highlight of the trip. And our hotels, especially in Porto and Lagos, were stellar. Marta capably planned a trip for 4 generations of family and we all had a memorable and exquisite time. Thank you!

We enjoyed our trip to Spain. I am not sure I would use a travel agency for planning again though. I should’ve been more proactive with planning/input. We were a group of 14 including seven kids ages 4 to 18. With Spain being so hot in the summer it really would’ve been helpful to have a pool at each of our accommodations. The trip plan involved far too much driving. We had at least an hour drive there/back to each daily activity. More restaurant information with specific recommendations and... read more

We enjoyed our trip to Spain. I am not sure I would use a travel agency for planning again though. I should’ve been more proactive with planning/input. We were a group of 14 including seven kids ages 4 to 18. With Spain being so hot in the summer it really would’ve been helpful to have a pool at each of our accommodations. The trip plan involved far too much driving. We had at least an hour drive there/back to each daily activity. More restaurant information with specific recommendations and even advanced reservations would’ve been very helpful. A favorite activity was e-bike mountain biking. Loved Segovia, San Sebastián, and Madrid.

Marta was excellent. Every thing she planned worked perfectly and we had a wonderful experience!

We heard about Kimkim on recommendation from a friend who used them for a trip to Portugal and are so happy we used their services on our first trip to Spain!! Usually my husband does all aspects of trip planning, including hotels, rental cars, event/tour tickets, etc. and has to do the requisite amount of research beforehand, in addition to making all of the bookings. Kimkim set us up with Marta, a local expert, and she planned every aspect of our 2 week trip in Southern Spain and made... read more

We heard about Kimkim on recommendation from a friend who used them for a trip to Portugal and are so happy we used their services on our first trip to Spain!! Usually my husband does all aspects of trip planning, including hotels, rental cars, event/tour tickets, etc. and has to do the requisite amount of research beforehand, in addition to making all of the bookings. Kimkim set us up with Marta, a local expert, and she planned every aspect of our 2 week trip in Southern Spain and made many specific recommendations based on our interests and budget. Everything was planned and coordinated with her online - we never even spoke on the phone because we didn't have to - and she would get back to me with answers, additions, changes and recommendations right away. The communication was top notch every step of the way, even after we were in country....response time was practically immediate and the app with the trip plan is so user friendly and contains all information needed, including time tables, tickets, directions, names, meeting points, etc. We were so lucky in that we have absolutely no issues to report, everything went so smoothly which says so much about the attention to detail Marta and Kimkim delivers! This trip was full of planes, trains, automobiles and miles and miles (kilometers and kilometers!) of walking all over Southern Spain. Highlights included our private tour of the Alhambra and Generalife Gardens with guide, Marta Sanchez. Her English was excellent and her passion for and knowledge of the history of Spain, Granada and the Alhambra were so extensive and contagious. Her expertise definitely made this not-to-miss attraction come to life for us and set us up with historical context right at the beginning of our trip, which was perfect. We climbed the Caminito del Rey which reminded us so much of the Grand Canyon and was beautiful - but HOT. Please be warned that it is much longer than you think because you have to walk to the meeting point from the bus and walk from the end back to the bus which adds at least a few kilometers onto the climb and on a hot, sunny day wearing the required helmet - it is HOT. Bring lots of water. Another highlight was the hotel we stayed in while in Sevilla, Las Casas de la Juderia. It is located in the Old Jewish Quarter and consists of multiple historical homes and buildings that are interconnected by a maze of gardens, patios, passageways and courtyards. All the rooms were unique and historical but modernized and comfortable. The rooftop pool was beautiful and the architecture in the old part of town was gorgeous and steeped in history. We had a private tour of Sevilla with Jose, which gave us the ability to pick and choose areas we wanted to return to but included a detailed tour of the Alcazar. He brought us to a wonderful local restaurant at the end of the tour, and we particularly enjoyed the conversations we had with him during our tour and the food and conversations with others at the restaurant. We rested in the resort town of Marbella, spending a day lounging ocean/poolside, which was much needed with the heat and pace of our trip! Highlights there also included a day trip to Malaga, another beautiful city - our daughter is an artist so we visited the Picasso Museum there which was fantastic - don't miss the architectural finds located in the basement! Madrid was lovely - the private tour we took with Antonio took us by many of the important neighborhoods, buildings, markets and plazas and gave us the much needed knowledge of Madrid to be able to pick and choose the places we wanted to return to and explore in more detail. Again, being interested in art - specifically Modern Art - our daughter visited the Reina Sophia and had a fantastic day there. The last highlight was our day trip to Toledo. Again, our private tour guide Daniel Cano perfectly bookended our trip with his knowledge, passion and love of Toledo and its' incredible history (thank you for telling us he origin of the saying "Holy Toledo"!). From the Old Jewish Quarter to the Toledo Cathedral - the attractions we visited had amazing artworks by El Greco and Carvaggio among others - but also modern art as well. The architecture and history of Spain and specifically the "City of Three Cultures" that guide Daniel Cano shared were easily recognizable to us from the historical context that Marta Sanchez, our guide at the Alhambra, provided at the very beginning of the trip. And again, he. made a wonderful recommendation for a restaurant which was a terrific and restful way to end the day.

The time we saved on trip planning, the insider knowledge of the local experts at Kimkim and the support before, during and after the trip made this vacation so enjoyable and smooth for us. We definitely recommend Kimkim and specifically Marta - and will definitely use them for trip planning in the future.

The girls went to Spain and we loved our trip from start to finish. We enjoyed and highly recommend our tapas crawl and tour of the gothic quarter in Barcelona. Albert was great! Our favorite place was exploring the beaches of ibiza in our rental car! Valencia paella cooking was our top favorite experience!! We thank Marta for all of her efforts to plan our trip, answer questions, and help is in times of need so quickly and affectively! I will defiantly use Kim Kim to travel the world again! read more

The girls went to Spain and we loved our trip from start to finish. We enjoyed and highly recommend our tapas crawl and tour of the gothic quarter in Barcelona. Albert was great! Our favorite place was exploring the beaches of ibiza in our rental car! Valencia paella cooking was our top favorite experience!! We thank Marta for all of her efforts to plan our trip, answer questions, and help is in times of need so quickly and affectively! I will defiantly use Kim Kim to travel the world again!

Activity Reviews

Tapas Culinary Experience

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Private Visit of Barcelona’s Gothic Quarter

Barcelona

Albert was fantastic!

Quality of Experience

Guides, Drivers and Staff

Local Market Visit and Paella Cooking Class

Valencia

Our favorite experience throughout our trip to Spain!

Quality of Experience

Food

Guides, Drivers and Staff

Each of the tour guides was excellent, interested in what we wanted to know, and had a great sense of humor. We laughed a lot while we learned! read more

Each of the tour guides was excellent, interested in what we wanted to know, and had a great sense of humor. We laughed a lot while we learned!

Hotel Reviews

7 Islas Hotel

Madrid

The hotel in Madrid was wonderful. The staff, rooms, food, and bar were all great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Bonay

Barcelona

The hotel in Barcelona was good but the rooms were a bit small. However, the peak season could be a factor in that. Also, it was noted that they don't provide washcloths, which might be a cultural difference to be aware of.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Madrid Classic Historic Bike Tour

Madrid

Some of us participated in the bike tour while others didn't, but those who went seemed to enjoy it.

Flamenco Night

Barcelona

The Flamenco night was a bit disappointing because it didn't live up to our expectations of a traditional flamenco show. It was more like a whaling which wasn't what we were expecting.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tapas Experience in Madrid

Madrid

The tapas experience was fantastic! It was a highlight of the trip. The atmosphere, the food, and the service were all top-notch.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

The architecture tour in Madrid was well organized and informative. I thoroughly enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Transport

Sailing in the Mediterranean , Vineyard Visit & Wine Tasting

Spain

The sailing excursion was good. The captain of the yacht was cool and engaging. They served olives, cheese, crackers, beer, and water which was a nice touch.

Quality of Experience

Guides, Drivers and Staff

Transport

Where do I start to describe our amazing trip in Portugal! We landed in Portugal and did a quick walking food tour. In hindsight we need to remember not to book nothing. The jet lag got to us because we had an overnight flight and couldn’t get into our room before the tour. Our mistake! The Pestana Pousada, Lisboa hotel was beautiful, great breakfast and our room overlooked the square and Ocean and was close to everything! Our driver Max was prompt ant drove us to Porto via Obidos and... read more

Where do I start to describe our amazing trip in Portugal! We landed in Portugal and did a quick walking food tour. In hindsight we need to remember not to book nothing. The jet lag got to us because we had an overnight flight and couldn’t get into our room before the tour. Our mistake! The Pestana Pousada, Lisboa hotel was beautiful, great breakfast and our room overlooked the square and Ocean and was close to everything! Our driver Max was prompt ant drove us to Porto via Obidos and Nazare. Our hotel was Pestana Vintage, Porto. Again, great breakfasts, a great location, for a walking tour, antique car ride and port tasting at Ramos Pinto across the river. Off to Douro valley for an amazing lunch, wine tasting and a Douro River cruise with another great driver. Next stop, driving ourselves on to Evora in a car arranged for us. Our amazing hotel for the next few days was Convento do Espinheiro hotel and spa. What an amazing history this place has. Also, great breakfasts, has indoor and outdoor pools and hot tub. The walled town of Evora is a great place to buy souvenirs, is quaint and has great restaurants…Pipa Rosa is where we ate! On our way to the Algarve, a wonderful lunch and wine tasting was planned for us outdoors at a farm/vineyard. During 3 days in our timeshare in Vilamoura we did an all day tour around the Algarve to the 2 highest pints of the regions for amazing views and lessons on cork farming and manufacturing and a great lunch at a local venue. We self drove back to Lisbon for 3 more days doing our own thing and a final tour to the Peña Palace and town of Sintra. Another amazing tour! We really felt we got the best of every region we visited, met many wonderful guides, drivers and the locals who were always glad to have us enjoying their amazing country! Thank you again Kimkim for another amazing vacation plan. Looking forward to our next one in Ireland in the fall!

We spent three weeks in Spain and Portugal, following the Jewels of itinerary with a few changes/additions. The cities and tour plans for each were great, we really came away with an appreciation for the countries. Marta did a great job lining up interesting tour guides and qualified drivers. As with any vacation, especially one of this length and diversity, you are going to have some issues. Marta was always available and very quick and capable of handling the necessary adjustments. We... read more

We spent three weeks in Spain and Portugal, following the Jewels of itinerary with a few changes/additions. The cities and tour plans for each were great, we really came away with an appreciation for the countries. Marta did a great job lining up interesting tour guides and qualified drivers. As with any vacation, especially one of this length and diversity, you are going to have some issues. Marta was always available and very quick and capable of handling the necessary adjustments. We were able to relax and enjoy the experiences. Particularly enjoyed our time with Telma in Evora.

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos... read more

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos de Europa Mountains, the hike from Orio to Zumaia and the National Parks. We were so fortunate she chose Diego as our driver and guide for the majority of our trip! We met him in San Sebastian and all of us immediately felt so comfortable and safe with him right from the start. Diego is amazing! He is professional, very knowledgeable, patient, responsible and just a great person to be around. He was so attentive to the needs of our group! We all felt so safe with him driving on those winding mountain roads and on our hikes in lesser known areas as he accompanied us and made sure we were all going to make it to the end. We can’t recommend him enough! Our guides for the city tours, Noelia in Oviedo and Joachim in Santiago de Compostella were both excellent. They had such a great knowledge of the history of their respective cities and the area and their enthusiasm was infectious!
The hotels selected were all excellently located for touring the cities where we stayed and the included breakfasts were very good. We were a group of 2 couples and two singles. There was a difference in the size and quality of the rooms for the couples in the Posado Rural El Corcal, Hotel Soho Boutique in Oviedo and in Eurostars Araguaney in Santiago de Compostella. It was not a huge issue but should be addressed for future groups. There was also an issue with our reservation in Santiago de Compostella due to a computer glitch but a quick text to Marta resulted in her immediately addressing the problem with the hotel. It resulted in the two singles having to share a room for the first night of our three night reservation but we were well compensated with a delicious complimentary meal at the Hotel for the inconvenience this caused us. The one hike, the Oak Path in Armanon Park is one we suggest be used with caution and that it be rated as medium/difficult due to the conditions of the trail, the elevation and the difficulty finding the trail head. The rest of our hikes were well selected and the scenery was breathtaking on many of them.
In summary we are very happy with our choice of Kim Kim and highly recommend Marta T, the Kim Kim team, and the people she chose to be with us on our trip.
Jack and MaryAnne V.

Our group could not have been happier with our two week trip to Portugal and Sao Miguel Island! The hotels, transfers, and guides were all excellent. In Lisbon, our guide was Filipa for two days and she was very good. I would definitely recommend Palacio Ludovice Hotel as well - great location, rooms, and customer service. We loved the day trip to Sintra, Estoril and Cascais as well - another great guide and Nortada restaurant for lunch was a great recommendation. Evora was lovely but I... read more

Our group could not have been happier with our two week trip to Portugal and Sao Miguel Island! The hotels, transfers, and guides were all excellent. In Lisbon, our guide was Filipa for two days and she was very good. I would definitely recommend Palacio Ludovice Hotel as well - great location, rooms, and customer service. We loved the day trip to Sintra, Estoril and Cascais as well - another great guide and Nortada restaurant for lunch was a great recommendation. Evora was lovely but I would not necessarily recommend the Pousada de Evora, Convento dos Loios hotel. The rooms were generally sparse and they had very limited staff. However, Telma (our guide for two days) was outstanding and we loved the Olive Oil Estate tour and lunch - definitely a high point. Quinta Nova Winery House was in a spectacular location - but the trip up and down the mountain was nerve racking for those with fear of heights! Our dinner at their restaurant was delicious and the boat trip down the Douro River was wonderful. Would not recommended the picnic lunch at Quinda da Roeda Winery and it was a LONG, uphill walk from the dock (not 10 minutes - more like 30 minutes). Torel Palace in Porto was another high point - beautiful rooms and excellent service in a great location. The trip to Sao Miguel went as planned. However, we did not need the two rental cars. The hotel was only 10 minutes from the airport, so a taxi would have worked fine and we didn't use them the rest of the trip (I think we would have needed them if we stayed in the original hotel at the botanical gardens and probably should have rethought them after we moved to the waterfront). The Hotel Marina Atlantico was nothing fancy but nice with a great view and central location. We loved the Sunset Boat ride, the whale watching trip, and the Food and Wine Walk was wonderful. Natacha for Sete Ciudades and Furnas could not have been better - please recommend her for all of your clients; they will not be disappointed! All in all, we had a fantastic trip and were so happy with Marta and the Kimkim team as always. Thank you again! Karen Friedrich and Team!

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las... read more

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las Ramblas…it felt like a budget motel. Clean, but lacking in amenities or style. Perhaps you picked it for the convenient location- I think I would have been fine if our documents said that.

That being said, there was overwhelmingly more good than not so good. Pacing was great, places visited were awesome and the detailed itinerary gave enough info for me to plug in a few items from my own research. It was an amazing experience and we appreciate all that you did to help create it.

Hotel Reviews

7 Islas Hotel

Madrid

Excellent and welcoming staff and an amazing location that is close to everything yet still quiet and intimate. We loved this hotel and highly recommend it it!!

Authenticity & Character

Nothing. This has lots of authenticity and unique personality, but it isn’t (and shouldn’t be) a old world Spanish hotel

Location

It is just enough off the Main Street to be quiet yet still very convenient

Staff

They were warm and had great suggestions.

Cleanliness & Comfort

So clean!! Well designed room. Our only complaint- we had to sign into the Wi-Fi every single time, and sometimes even multiple times during a session.

Hotel H10 Casa de la Plata

Sevilla

I can’t say enough good about this place. We loved everything and every one. The front desk person even made a restaurant recommendation “off the list” which I know is not common- and it was outstanding! Also, the room was incredibly well designed- lighting furniture placement, amenities and bathroom… every detail was intelligently thought out and we appreciated it. On top of this they delivered iced Cava and a desert tray?! We felt like royalty for a day.

Authenticity & Character

So much character. And, we appreciated the playful art

Location

The view from our room was amazing

Staff

The best. Really.

Cleanliness & Comfort

Spotless.

Catalonia Ronda

Ronda

Not the best experience. The parking was ridiculously complicated, the staff never seemed to have what we needed (and didn’t care) and the restaurant staff was beyond insulting- claiming they had no way to seat us until 10 pm… it was 7 pm and the place was completely empty. A senior staff took pity on us and sat us (with no apology or explanation ) and we proceeded to order and eat… and the restaurant never got more than 30% full during the entire meal. I’ve never been so insulted in my entire life. The room was as dark as a cave. Very unpleasant. We do not recommend.

Authenticity & Character

Rooms are like dark caves. Aweful.

Location

It is what it is

Staff

They seem to hate tourists (or Americans, or non-Spaniards?). Every request was impossible and no indication they were sorry about the denial. Really rude people.

Cleanliness & Comfort

Super dark room was like a cave- not sure that could be changed.

NH Collection Victoria

Granada

Great location and charming view.

Authenticity & Character

Loved the view and the breakfast

Location

Close to everything

Staff

Friendly and helpful

Cleanliness & Comfort

The room was not clean- the tub had not been cleaned and there were hairs under the sheets. Management seemed responsive, but we were too tired to complain.

Arc La Rambla

Barcelona

A serviceable place that is clean but feels like a budget motel. Zero amenities but a vending machine on every floor. Active jackhammering just below our room when we checked in. Management did try to help out but 🤷‍♀️ what can you do?

Authenticity & Character

Budget is budget, I guess.

Location

Might be great for the young interested in the action on Las Ramblas. Not so much for us.

Staff

They were mostly occupied with watching to 12 surveillance screens so… 🤷‍♀️ they were nice.

Cleanliness & Comfort

I disliked the noise- both construction noise and general location noise, but I don’t think it’s bad. Just not my preference.

Activity Reviews

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

It was informative.

Private Tapas Experience in Madrid

Madrid

Loved the “special guest” treatment

Quality of Experience

Food

Half the places were outstanding a couple were “normal”

Guides, Drivers and Staff

Traditional Andalusian Market Visit & Cooking Class

Seville

Awesome I’m every way. Totally recommend!!

Quality of Experience

Leo was adorable and a great teacher

Food

I never understood paella until this class.

Guides, Drivers and Staff

Daniela was also awesome.

Private Tour of Barcelona & La Sagrada Familia

Barcelona

You get so much more out of the visit with a knowledgeable guide

Quality of Experience

Our guide was a great teacher

Guides, Drivers and Staff

All the guides were fabulous.
We really enjoyed the food, wine walking tour in Lisbon. Marta did a wonderful job.
We liked Caiscas and walking along the beach, in addition to a marvelous lunch at Nortada.
Our hotel, Palacio Ludivice Wine Experince Hotel, had a great location, attentive staff, and every night a different treat was left in the room, from candies, pastry, port, etc.
Great breakfast and very nice bar.

Our guide for the 2 tours we did in Evora, Telma was super. Very... read more

All the guides were fabulous.
We really enjoyed the food, wine walking tour in Lisbon. Marta did a wonderful job.
We liked Caiscas and walking along the beach, in addition to a marvelous lunch at Nortada.
Our hotel, Palacio Ludivice Wine Experince Hotel, had a great location, attentive staff, and every night a different treat was left in the room, from candies, pastry, port, etc.
Great breakfast and very nice bar.

Our guide for the 2 tours we did in Evora, Telma was super. Very knowledgeable and gave us a wide variety of experiences, including visit to Cork Farm, Olive Oil tasting and lunch with the owner of Blinded by Love, wine tasting and visit to her family’s watermelon and melon farm.
Staying at the 15th Convent was unique, but the coffee was horrendous and breakfast was just average.

We enjoyed our cruise of the Douro river with Paulo and Barb.
The visit to Croft for a Port tasting was average. The picnic lunch, although with an abundance of food, was below average in quality.
We had a delicious dinner at Quinto Nova and enjoyed their pool. We were disappointed that coffee was not available early in the morning prior to excursions.

Our hotel in Porto was wonderful. Gift of champagne and fruit on arrival. Breakfast was excellent with numerous options and eggs to order. Our guide Michael was excellent. Very knowledgeable about the history and took us to a jam tasting in addition to our walking tour of the town. We enjoyed our antique car tour down by the river at the tour’s end.

Azores
Hotel Marina Atlantico Ponta Delgado
Very good location, had ocean view, accommodating staff, enjoyed the bar area. Rooms were average, they could use some refreshing, especially the availability of outlets that can accommodate chargers.
Our sunset cruise with Louis and Marco was wonderful. We saw not only a beautiful sunset but a large group of dolphins. Our host did supply wine, although we also brought our own.
The whale watch we did through Terra Azulejo was a highlight. We saw dolphins, numerous, and a sperm whale who we actually saw do a dive.
Our food and wine tour with the Hungry Whale was fabulous. The stop at the restaurant Tasca us a must when in Ponto Delgada.
We did 2 days of tours with Natacha covering the island from end to end. She thoughtfully set up lunches for us at places that had original Portuguese food. She was also very knowledgeable and able to flex our tour to meet our requests. She did a wonderful job.

All in all our trip was a wonderful experience. The people in Portugal and Azores were open and welcoming.
Thanks to Marta for doing such a wonderful job!

Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not... read more

Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not provide good information and was more interested in smoking than speaking to the group.) But, we can’t let that one incident overshadow the amazing trip we had.

Hotel Reviews

Pousada de Lisboa, Praça do Comércio - Monument Hotel

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Exe Almada Porto

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Noble House

Evora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Gran Hotel Miramar

Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gran Hotel Havana

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palacio de Villapanés

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Our guide was fantastic! Very knowledgeable and provided a great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Sintra Heritage Hike: Hidden Secrets

Portugal

Our guide was wonderful. She was flexible and fun. Had a wonderful time.

Quality of Experience

Guides, Drivers and Staff

Transport

Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local

São Miguel Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sete Ciudades Jeep Adventure

São Miguel Island

Natasha, our guide, was unbelievable. She shared great info about the islands. Our adventures with her were outstanding. We felt like she was a family member by the time we parted ways.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Hot Springs in Furnas

São Miguel Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Privately Guided Visit of Porto

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Introduction to Portuguese Wines

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Our wine tasting and food pairing was the best!! Got so involved with the tasting that we decided to forego the cruise

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Portugal

Quality of Experience

Guides, Drivers and Staff

Driver was great. Very knowledgeable.

Transport

Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Our driver was super fun. He even took us to an optical store to get my husband’s glasses fixed.

Transport

Flamenco Experience

Spain

FUN!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Málaga Cruise

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day to Explore Málaga

Málaga

Wandered around. Visited the Picasso Museum. (Don’t waste your money on “Skip the Line” tickets. We didn’t get in any faster than anyone else.) spent the afternoon relaxing on the beach.

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Culinary Experience

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Tour of Barcelona & La Sagrada Familia

Barcelona

This was our main reason for wanting to visit Barcelona. We were not disappointed

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

Quality of Experience

Guides, Drivers and Staff

Driver was good. Guide was poor.

Transport

Marta helped us plan out a family trip to Barcelona and Madrid with a few day trips. She was helpful and patient with us prior to the trip. And we received a detailed plan through their app before we arrived with all the tickets/vouchers and info we would need. We packed a lot into the 9 day itinerary, and it all went very smoothly. It was nice to sit back and enjoy the trip while all the guides and drivers were all where they were supposed to be when they were supposed to be there! And... read more

Marta helped us plan out a family trip to Barcelona and Madrid with a few day trips. She was helpful and patient with us prior to the trip. And we received a detailed plan through their app before we arrived with all the tickets/vouchers and info we would need. We packed a lot into the 9 day itinerary, and it all went very smoothly. It was nice to sit back and enjoy the trip while all the guides and drivers were all where they were supposed to be when they were supposed to be there! And any questions that came up were promptly answered by Marta and her coworkers. All the guides were great.
We weren't sure how the mosaic activity would go over with the kids on the day we arrived in Barcelona (on a red eye). But it turned out to be a relaxing activity that we all enjoyed, and we got some nice souvenirs to boot.
Also, not all of us were thrilled about the hike in the mountains on the way to Segovia, but it turned out to be a highlight of the trip for all.....it was very beautiful.

Activity Reviews

Family Fun: Mosaiccos (Trencadís and Mosaic Workshop)

Barcelona

This was a chill activity for the day we arrived to Barcelona on a red-eye. We all enjoyed and got some cool souvenirs to bring home.

Quality of Experience

Guides, Drivers and Staff

Kids & Family Gothic Quarter

Barcelona

Lisa was engaging with the kids and got them interested in the history of the Gothic Quarters. The area is pretty cool.

Quality of Experience

Guides, Drivers and Staff

Costa Brava Day Trip: Tossa de Mar and Panoramic Boat Ride

Barcelona

The area is beautiful. We had a nice hike, a little walk through a coastal town, a boat ride, and then a nice meal on the coast. Vincente and Joaquin were well orchestrated getting us around. It was Easter Sunday, so it was a pretty crowded the day we went.

Quality of Experience

Guides, Drivers and Staff

Transport

Family Day Trip to Toledo

Spain

Toledo was beautiful. We had great weather and it wasn't too busy, so that helped. Our guide Natalia picked us up at the train station and took us for a nice walking tour through the city starting with a nice view from outside the old city. Included some stops for local treats.

Quality of Experience

Guides, Drivers and Staff

Hike & Guided Visit of Segovia

Madrid

Gabrielle was our driver for the day. He was great and kept everything flowing. We were picked up in Madrid and taken to the mountains for a hike with Hugo. We had a nice hike along a mountain river which was highlight for the entire trip. Then on to Segovia for a nice suckling pig lunch and then a city tour with Maria. The ancient aqueduct is pretty cool.

Quality of Experience

Guides, Drivers and Staff

Transport

Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And... read more

Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And beyond a doubt the guides and local experiences really made the whole country come alive! Boris made the tapas crawl so much fun. Miguel brought Barcelona alive with his wealth of knowledge. Manu made our trip to the coast an absolute blast. Jorge showed us the history of Madrid’s streets. Elena braved the weather in Segovia to show us all the ancient nooks and crannies. Pablo transported us back in time with his vast knowledge of Seville’s past. And Geza pointed out all the things in the Royal Palace we would have missed without him! This trip truly exceeded all of our expectations. We are so thankful for all the effort that went into planning such a fantastic trip for our family. We look forward to picking out another destination and letting KimKim handle the rest!

Hotel Reviews

Hotel España Ramblas

Barcelona

Fantastic hotel in a lively location! Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Villa de la Reina Boutique Hotel

Madrid

Beautiful hotel in a great location with very friendly staff! Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel H10 Casa de la Plata

Sevilla

Beautiful hotel in a fantastic location! Super helpful and friendly staff! Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tapas Culinary Experience

Barcelona

This was an awesome way to dive into the Barcelona tapas scene - Absolutely delicious!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Tour of Barcelona & La Sagrada Familia

Barcelona

Miguel really made Barcelona come alive with his vast knowledge of the city - both the people and the buildings!

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Medieval Girona and Costa Brava

Barcelona

Manu was a blast! His connections made for a really enjoyable trip to off-the-beaten path places.

Quality of Experience

Guides, Drivers and Staff

Transport

Insider's Old Madrid Tour

Madrid

Jorge really made us feel like locals as we strolled through the streets of Madrid!

Quality of Experience

Guides, Drivers and Staff

Transport

Train Madrid to Segovia, Guided Visit of Segovia, Train Segovia to Madrid

Madrid

Elena brought us to magical, out of the way places on our tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Experience

Spain

Such an intimate environment with a passionate performance!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Seville

Seville

Pablo was fantastic! His vast knowledge really brought us back in time through Seville's history.

Quality of Experience

Guides, Drivers and Staff

Transport

Madrid’s Royal Palace Private Tour

Madrid

Geza was great! He really pointed out all of the things that would have escaped our notice.

Quality of Experience

Guides, Drivers and Staff

Transport

Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work. read more

Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work.

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be... read more

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be better. PS: We want especially to thank Marta for somehow getting us a New Year's eve reservation at José María after we had failed. It was a truly spectacular culinary experience. Marta is remarkable! Thank you.

Hotel Reviews

Hotel Rector

Salamanca

This is a very small, boutique hotel is a perfect location related to the historic heart of Salamanca. The service was personalized and exceptional. The rooms were beautiful and well-appointed. We were greeted with champaign and some special treat every night. This is one of the best hotels we have experienced anywhere we have travelled. We cannot recommend it too highly.

Authenticity & Character

Beautiful throughout; with very classy art and decoration.

Location

Staff

Carried bags to room before we knew they were gone. Nothing they would not do to be helpful.

Cleanliness & Comfort

Simply perfect!

Hotel Palacio de Valderrábanos

Ávila

Perfectly located right next to the Cathedral in the heart of the old city. Nothing fancy, but very pleasant.

Authenticity & Character

In historic structure well repurposed.

Location

Could not be better located.

Staff

Professional and accommodating. Expect to carry your own luggage.

Cleanliness & Comfort

Hotel San Antonio El Real

Segovia

We initially thought that the hotel was badly placed, outside the walls of the old city. It turned out to be a perfect location to follow the Roman aqueduct into town. For those with cars, it actually has a parking lot, which you will not find in the city center.

Authenticity & Character

Location

Staff

Expect to carry your own luggage. Facility with English was helpful. Accommodating in every way.

Cleanliness & Comfort

Nothing special, but pleasant.

Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá

Madrid

Much higher quality, more pleasant and less generic than your average airport hotel.

Authenticity & Character

Location

10 minutes to the terminal. In a neighborhood of apartment residences.

Staff

Cleanliness & Comfort

Activity Reviews

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

This was the highpoint of our two weeks in Iberia. Coming from California wine country, BUT already hooked on Duoro red wines, we were not prepared for the steep hillsides and rugged beauty of the river. Second, the specific driver, Rui, was remarkable: Personable, knowledgeable, and responsive. He specifically approved of the choice of Quintos de S. Tiago in Mesâo Frio, which on the outside is a dump that no-one would pull off and visit on their own--burned out buildings, junky driveway, humblest of houses. But, upon entering the house through an open-hearth kitchen, we knew we were in for something special. The food, the wine, the atmosphere, and the host made this the Quinta an unforgettable experience. Keep using Rui and this particular Quinta.

Quality of Experience

It rained all day, and we didn't care. Even the river cruise was perfect.

Guides, Drivers and Staff

Everything you could want in a driver--and more. He really opened up after he became familiar with us.

Transport

Guided Visit of Salamanca

Spain

Our guide met us in a timely manner at the hotel and walked us through the University and Cathedral and associated areas. She was delightful, but overly detailed about things that interested her and not necessarily sensitive to whether or not it interested us. She was particularly absorbed with esoteric marginalia about the university. Eventually, after the tour was 30 minutes longer than scheduled, we (gently, I hope) asked her if we could have the opportunity to explore on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Didn't like: Driver knew very little about stops along the way.

Guided Visit of Ávila

Spain

With certificates in tourism and theology, our guide provided the perfect introduction to Avila and its two saints--Teresa and Juan de la Cruz. He quickly picked up our interest in them and shaped the tour and his message to our interests. For instance, at the chapel built in the room where Teresa probably was born, he emphasized the holiness of the space, not the art of the chapel, and he asked if we wanted some time just to sit in prayer and contemplation; we did. He also recommended the monastery where Teresa had trained and lived, and we found it to be a deeply moving experience. I was in the museum business for 40 years, and I deeply appreciated the simple presentations, the unprotected access to the "things," and the freedom to explore on our own time. Our guide reflected that receptive and trusting attitude and helped us discover meaning and treasures beyond the formal tour.

Quality of Experience

Guides, Drivers and Staff

The tour guide provided the perfect introduction and shaped it to our obvious interests as we went. He was responsive and suggestive, with great integrity.

Transport

Privately Guided Visit of Segovia

Spain

This was the most traditional tour of the trip. The handed us ear plugs, spoke into a microphone, and largely led with her back to us. She would have fit as a tour guide in San Francisco. At the same time, she provided a marvelous orientation to the city, not too detailed, but with enough off the wall items--like the first book published in Spanish--to make it fascinating. A special commendation: When she informed us that the Cathedral was closed New Year's Eve (the day of our tour) and New Year's Day, we noted that January 1st was a Sunday, she called a friend to check on service times, which we attended the next day. That is the kind of personal responsiveness you would seldom receive on a tour in the United States. She also helped us plan our walking for the next day. We are grateful for her tour and assistance.

Quality of Experience

There is so very, very much packed into this small city.

Quality of Experience

There is so very, very much packed into this small city.

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport