Kimkim Trip Reviews for Italy

4.8
Based on 966 ratings
Read 966 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Flexible, dedicated professionals who curate wonderful experiences
Italy | May 22 - Jun 3, 2025

Gretchen
Gretchen C.
North Lauderdale, FL | Reviewed on Jun 04, 2025
Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I... Read more

Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I needed suggestions, she delivered helpful information, but there was never any pressure or inflexibility. Every traveler need is thoughtfully addressed, with patience and aptitude, and the things you don't even know you want are delivered.

The accommodations she secured for us in Sirmione and Cortina d’Ampezzo were spectacular. We expressed our overall travel preferences and budget and Arianna found lodging that far exceeded our expectations in some locations, while meeting expectations in the others.

Tours and experiences Arianna booked offered us unique, high-quality, individualized access to information and places we would never have found on our own. We wished we booked more!

Hotel Reviews
Gombit Hotel
Bergamo

The hotel was a marvel of renovation and in a great, central location in the upper città. Bed was comfortable, service was excellent, breakfast was good. The only notes I would offer for fellow travelers to this location are that it is adjacent to a tourist destination (park and fountain) over which our room faced, so it was quite loud. The nightly cost to park a car is quite high.

Authenticity & Character
A renovated historic building in an ancient corridor within the limited traffic zone, requiring a specialized permit.
Location
The proximity to the funicolare and many historic sites was perfect. Dozens of wonderful markets, stores, bars, and restaurants exist within a 10-minute walk. We were easily able to walk to the lower city and back from the hotel.
Staff
I wish I could remember them all by name, but the staff with whom we interacted were consistently warm, pleasant, and helpful.
Cleanliness & Comfort
The room was spotless and the towels were good quality. Everything felt new.
HOTEL de LEN
Cortina d'Ampezzo BL

If I had to live in a hotel, this would be the one. Everything about its unique character and exceptional delighted my soul, but the location and staff make it even more special than the architect and interior designer could have envisioned. Every glorious concept is so thoughtfully executed. The rooftop spa is something magical. Truly. I cannot wait to get back to it.

Authenticity & Character
This hotel should be winning design awards, and does, because it's stunning. I fear that after the winter olympics in 2026 bring more focus on this place, this hotel may become so well-known that it is impossible to maintain its current perfect character. The natural wood offers a rustic marriage to a modern, sometimes industrial, interior design. The communal spaces are welcoming, sleek, open, yet private. The transparency of the spa offered an authenticity and character that took my breath away several times.
Location
Staff
Unbelievably kind and considerate staff. They were "waiting for us" when we arrived, later than expected, after long drive. They offered us refreshments during a quiet and personalized check-in process on another floor, which was such a nice touch. People knew us by name and checked on us regularly during our stay. The spa staff, especially Francesca, were extraordinary.
Cleanliness & Comfort
The rooms are appointed in simple, tasteful decor. Bathroom with double sink was a nice touch. Everything was spotless. From a comfort standpoint, we found the inability to control room temperature or towel heating rack, lack of a refrigerator, and absence of extra bedding (lighter blanket to adjust to the fluctuations in temperature), downsides. Towels and bathrobes were high quality. Balcony was large, but with so much construction happening in the town, it was hard to enjoy being outside or having the windows open.
Lancaster Hotel
Milan

The hotel is an older accommodation in a decent location. Its staff are shining stars, however, and had the attitude and approach of a high-end place. It was relatively quiet and comfortable, with a typical breakfast.

Authenticity & Character
It is clearly an older facility, with some character and charm in its bones. Tiny elevator, old fashioned decor.
Location
If you like walking, which we do, this,was a great distance from the main attractions. There isn't much in the immediate vicinity, but it keeps it quieter outside.
Staff
Every person was kind and professional. The breakfast and front desk team were top notch, but special shout out to the guy who made us cappuccino at 4:50AM the day we departed.
Cleanliness & Comfort
While it definitely felt clean in our room and breakfast room, the common areas were quite run down in places. The walls in our room had paint peeling, scuffs, scratches, and the baseboards were badly damaged. The antiques in the room match the general decor and were a nice touch, but need better care. We could hear a lot of interior noise (neighbors above and along our hallway), although outside was quiet.
Hotel Ocelle Thermae & Spa
Sirmione

A resort and spa with a very luxe look and feel. Staff were impeccably dressed to indicate their role and function, underground parking was available, including electric charging, the entire facility was gated and closely controlled. The breakfast filled two rooms and included every option imaginable, including accommodating various dietary restrictions. The location was stellar--only a five-minute walk to Scaliger castle. But the spa facilities themselves were amazing. We sadly had little time to enjoy many aspects, as we were doing tours and visiting with family, but we wished we could have booked a few more days to enjoy the thermal baths and spa services. Notes: it is adults only, and the thermal spa comfortably accommodates a small number of guests at a time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Last Supper Tour with City Highlights
Milan Last Supper Tour with City Highlights
Milan

Wonderful, moving experience to the the Last Supper and fully-appreciate how remarkable it is that the piece has survived, and restoration of this meticulous sort, has been achieved. The other highlights of the tour were also fantastic--ancient historical buildings, artworks, culture, politics--across thousands of years. Deborah was patient and excellent.

Quality of Experience
Guides, Drivers and Staff
Sirmione Walking and Boat Tour & Scaliger Castle
Sirmione Walking and Boat Tour & Scaliger Castle
Italy

Wonderful, knowledgeable tour guide who showed us the highlights of Sirmione by walking and private boat ride. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour was great! Wish it was longer...
Cooking Class in the Dolomites
Cooking Class in the Dolomites
Italy

The chef we worked with was passionate about his craft and taught us special techniques for making homemade pasta, unique to the region. It felt odd cooking in the dining room so near the entrance, using a portable stovetop, and not in a kitchen, but it was still a great experience. A bit rushed.

Quality of Experience
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 04, 2025

Hi Gretchen,
your words truly mean the world to us! It was such a pleasure helping you craft this meaningful journey through Northern Italy. I loved working with you every step of the way and appreciated your trust and collaboration. We're so grateful for the kind feedback and thrilled that both experiences and hotels exceeded expectations. We can’t wait to plan your next adventure!
Warm greetings from the whole Storywalking team!
Arianna

Salvo and Petre (Our driver for all things Si...
Italy | May 16 - May 28, 2025

S
stefanie p.
Kansas City, MO | Reviewed on May 29, 2025
Salvo and Petre (Our driver for all things Sicily) were incredible. Read more

Salvo and Petre (Our driver for all things Sicily) were incredible.

Hotel Reviews
Hotel La Griffe
Rome

Loved the bartender!! He was fun! The shower was extremely small but used to American bathroons

Authenticity & Character
Location
great to be a part of the action in central Rome but was a bit noisy at night
Staff
Cleanliness & Comfort
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Staff
Reception staff not seen unless checking in or out. When had a question about the room temperature was dismissed as that’s just the way it has to be
Cleanliness & Comfort
Hotel Livingston
Syracuse

Everything about this hotel was amazing from location to staff!

Authenticity & Character
the view of the sea from our room made the stay so enjoyable.
Location
we liked it because it was just far enough away from the hustle.
Staff
every single person was attentive and wanted to make sure everything was perfecto!
Cleanliness & Comfort
Hilton Rome Airport Hotel
Fiumicino

A nice Segway to getting back to American life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Beach day in Noto area
Beach day in Noto area
Syracuse
Quality of Experience
Guides, Drivers and Staff
Our driver was so amazing
Transport
Our driver for 3 days was absolutely amazing. He went above and beyond.
Central Food Market & Tuscan Cooking Class
Central Food Market & Tuscan Cooking Class
Florence

The whole experience from the market to the class was 5 star all the way

Quality of Experience
Food
Guides, Drivers and Staff
Our chef was fun!! The wine flowed as we were waiting for the pasta to cook!
Ortigia Walking Tour: The Heart of Syracuse
Ortigia Walking Tour: The Heart of Syracuse
Italy

This honestly was a GREAT EXPERIENCE with Salvo! He knows the history of not just this area but all of Syracuse.

Quality of Experience
Guides, Drivers and Staff
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome

I mean it’s the Vatican!

Quality of Experience
Guides, Drivers and Staff
Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area
Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area
Italy

Such great knowledge of the area. The wine is spectacular ordered a lot and they graciously are shipping direct to us

Quality of Experience
Guides, Drivers and Staff
Guide and staff were very knowledgeable about the area
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy

The winery itself is beautiful, it’s big production!

Quality of Experience
Guides, Drivers and Staff
Transport
very quiet
Private driver at disposal
Private driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 01, 2025

Ciao Stefanie,

Thank you so much for your kind words!
We’re thrilled to hear that our drivers Salvo and Pietro, made your Sicilian experience so memorable. They both take great pride in offering warm hospitality and seamless service — we’ll be sure to share your lovely feedback with them!

We hope to welcome you back soon for another unforgettable Italian adventure.

Warm regards,
Jessica & the Storywalking Team

10000/10
Italy | May 19 - May 27, 2025

Mackenzie
Mackenzie T.
Ashburn, VA | Reviewed on May 29, 2025
I cannot say enough good things about this trip. Kimkim's questionnaire process made the planning aspect easy to begin and Arianna handled everything else with excellence. The information given to us beforehand as far as cultural tips, food recommendations, etc. was all so helpful. Once we finally arrived to Italy and began our trip, everything worked out perfectly and my first time traveling abroad could not have been made any easier on myself. All of our reservations went off without a... Read more

I cannot say enough good things about this trip. Kimkim's questionnaire process made the planning aspect easy to begin and Arianna handled everything else with excellence. The information given to us beforehand as far as cultural tips, food recommendations, etc. was all so helpful. Once we finally arrived to Italy and began our trip, everything worked out perfectly and my first time traveling abroad could not have been made any easier on myself. All of our reservations went off without a hitch, all drivers were on time, all instructions easy to follow, etc. We were even able to check in early to each accommodation -- a bonus! And each accommodation exceeded our expectations. It is hard to pick out one experience as our favorite... We loved every single one of our tour guides and each big group excursion we did turned out fabulous. Our Italian Travel Ambassador was easily accessible during business hours and quick to respond to any questions or concerns we had. I loved how she checked in at the end of everyday as well as provide details of the following day's itinerary and important information so that we did not have to frequently check our actual itinerary. I will not travel without Kimkim again!

Hotel Review
Locanda Leon Bianco on the Grand Canal
Venice

Our room was AMAZING! Private pier, kitchenette, excellent bathroom, etc. Easy to check in/out. Staff very friendly.

Authenticity & Character
Unique decor with mix of antique and modern furniture.
Location
Right on grand canal with lovely water sounds, boat watching, and great lighting. Felt safe even having a private pier leading into our room on the canal.
Staff
Super friendly and accommodating
Cleanliness & Comfort
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on May 30, 2025

Ciao Mackenzie,
Thank you very much for your kind words!
I am very happy that you enjoyed a wonderful seamless graduation trip that exceeded your expectations. I want to thank you also for your more detailed feedback regarding the guides, drivers, and hotels, and I can’t wait to help you plan your next adventure.
Warmest regards to everybody!
Arianna & the Storywalking Team

Let’s start with the good. The visit to Osti...
Italy | May 19 - May 28, 2025

Bob
Bob B.
Flagami, FL | Reviewed on May 29, 2025
Let’s start with the good. The visit to Ostia Antiqua was amazing. Our guide was the best and very engaging. We also very much enjoyed the trip to San Gimignano, Siena and Chianti was enjoyable with the wine tasting. Here are areas of improvement:
The level of information provided on exactly what we were getting or not getting at each site was not sufficient.
More detail on timing of events was needed.
Getting the some details of our trip more than 2-3 weeks before departure would have...
Read more

Let’s start with the good. The visit to Ostia Antiqua was amazing. Our guide was the best and very engaging. We also very much enjoyed the trip to San Gimignano, Siena and Chianti was enjoyable with the wine tasting.

Here are areas of improvement:
The level of information provided on exactly what we were getting or not getting at each site was not sufficient.
More detail on timing of events was needed.
Getting the some details of our trip more than 2-3 weeks before departure would have enabled more planning.

Our plane was delayed in arriving to Rome and we missed our first train ride to Florence and had to purchase new tickets for $444.35 . I felt like we should have been advised to wait to purchase the train ticket to Florence upon arrival. Instead we had a significant unexpected expense at the beginning of our trip.

The hotels we stayed at were good but not outstanding. Probably the one in Assisi was the best. Our reservations were incorrect in two of the hotels as they had the reservation as all one queen beds when one of the rooms were 2 twin beds. The shower in our room in Rome did not work correctly.

We did not have enough information on how to get back from Ostia Antiqua nor how long the trip would last.

Not having the English guide for the Vatican gardens nor the Scavi tour at St. Peter’s scheduled were disappointments as planning a year in advance, I would have expected those could have been arranged.

We did appreciate having other items offered to compensate for not getting what we had been planning for, but when paying a premium for travel services we would have expected more.

Hope these comments can be accepted as constructive feedback.

We enjoyed Italy very much and in the end had a wonderful trip.

Hotel Reviews
Hotel Ginori al Duomo
Florence

Nice mid-level hotel. Images over stated the

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Il Palazzo
Assisi

Great location but need to know that it takes effort to walk there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trevi Palace Luxury Inn
Rome

Road was a bit too crowded. Shower had mold in our room.

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Shower to work correctly and no dirty moldy grout in shower
Activity Reviews
Uffizi Gallery and Accademia Gallery
Uffizi Gallery and Accademia Gallery
Florence

Great but crowd control is over whelming

Quality of Experience
Private tour in San Gimignano, Siena and Chianti
Private tour in San Gimignano, Siena and Chianti
Italy

Enjoyed this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free afternoon in Assisi
Free afternoon in Assisi
Assisi

Enjoyed going to Basilica. Sam Domiano, and walking from tops of hill down to the Basilica

Quality of Experience
Assisi Walking Tour
Assisi Walking Tour
Assisi

We did this on our own

Local specialist: Grazia Greco

Caterina did a great job with the planning of...
Italy | May 22 - May 26, 2025

L
Lisa C.
Purcellville, VA | Reviewed on May 28, 2025

Caterina did a great job with the planning of our trip. I had to make many changes along the way due to constantly changing family schedules, etc, and she was very flexible. all of our drivers for our excursions and transfers were great and communicated really well with us. This is our 4th time using Kimkim and we have referred many friends to your company who have in turn been happy with their trips. We will definitely use Kimkim again for our future travel!

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 28, 2025

Ciao Lisa,
Thank you very much for your kind words! It was truly a pleasure to support you throughout the planning of your special journey, even with all the changes along the way. I'm so glad that everything went well, and I can’t wait to help you plan your next adventure.
Warmest regards to the whole family!
Caterina

My wife and I went to Italy, Vatican & Switze...
Italy | Apr 28 - May 20, 2025

T
Tommy R.
Groves, TX | Reviewed on May 27, 2025
My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s.... Read more

My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s. They don’t do air travel. They suggest restaurants or you find your own. We had cooking class and dinner in people’s homes because we wanted to learn their culture and dishes. We had an experienced as a couple, and not the cookie-cutter herd feeling. We were not listening to other Americans, we were hearing locals speak different languages and we had fun trying to communicate and thankfully most know some English. Our trip was seamless and our drivers were always there to pick us up and our tours were all private as we requested. Let your travel budget be your guide. We saw more places and did more things than we could have using the”package” deals. Hats off to them; I have to recommend them because they deserve it!

Hotel Reviews
Agriturismo Il Colle
Bellagio

We had a veranda view of Lake Como that wowed us. The veranda was big. We loved the room and service.

Authenticity & Character
The view and service. Breakfast is great. It’s on a hill so walking is challenging. You might want a cab to restaurants.
Location
It is near the Gardens of Villa Melzi.
Staff
Mary was attentive to our needs
Cleanliness & Comfort
Clean, roomy, The big windows and doors open for fantastic views. Also has a small washing machine and veranda dry rack.
Casa Montani Hotel
Rome

Andrea was incredibly helpful. His restaurant suggestions are the best. It’s within steps of everything important to see.

Authenticity & Character
It doesn’t look like a hotel. It’s got eight rooms that are well kept and a little turn of the century looking elevator I loved.
Location
Centrally located, quiet and very clean.
Staff
Andrea makes the stay great!
Cleanliness & Comfort
Not your regular hotel. You get a key to a large front door where there are little offices and you walk to the elevator and up to your room. Simple,clean, smart location in a good area.
Hotel Steffani
St. Moritz

Swiss feel with a close view of the Matterhorn out of your balcony!

Authenticity & Character
Very Swiss
Location
Close to everything, we took the gondola up to the top of the mountain, had lunch and came back down!
Staff
Always available
Cleanliness & Comfort
Very good
Activity Reviews
Dinner Experience in a Local Home Restaurant
Dinner Experience in a Local Home Restaurant
Rome

We can’t say enough about going to these people’s homes and making pasta,cooking it including tiramisu!

Quality of Experience
Wonderful people
Food
Authentic homemade food!
Guides, Drivers and Staff
Transport
All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour
All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour
Rome

This is how you see it all and save your feet! Jacomo put us in the right spot everytime.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Our private driver Francisco knew the area and all the views. We would get spots and no one else was around. That meant he had greater knowledge and gave us an extra advantage. He brought us to an incredible restaurant with the best water view.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of the Villas with local guide from Bellagio
Tour of the Villas with local guide from Bellagio
Lake Como

Fantastic guide, we saw more views and sites on this one trip than several put together.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 03, 2025
Dear Tommy, Thank you for sharing such a detailed and heartfelt review! It sounds like you and your wife had a truly unforgettable experience across Italy and Switzerland. We're so glad we could help bring your custom travel vision to life and that everything—from the high-speed trains to the private tours and boutique hotels—met your expectations. It's especially rewarding to hear how much you enjoyed the authentic cultural moments, like the cooking classes in local homes. We strive to... Read more

Dear Tommy,

Thank you for sharing such a detailed and heartfelt review! It sounds like you and your wife had a truly unforgettable experience across Italy and Switzerland. We're so glad we could help bring your custom travel vision to life and that everything—from the high-speed trains to the private tours and boutique hotels—met your expectations. It's especially rewarding to hear how much you enjoyed the authentic cultural moments, like the cooking classes in local homes. We strive to create seamless, personalized trips just like yours, so your kind words truly mean a lot. Thank you again for your recommendation—it was a pleasure to help make your travel dreams come true!

Arrivederci from the whole Storywalking team!

We simply had a wonderful time.
Italy | May 18 - May 25, 2025

J
Janice G.
Newark, NJ | Reviewed on May 27, 2025
We simply had a wonderful time. Major highlights include Ivan's tour of Pompeii and Elisabetta's cooking class, although the other tours and the mosaic class were also very good. It would have been helpful to know in advance which tours were large groups and which were private, but all worked out very well. We would use Kimkim again. Read more

We simply had a wonderful time. Major highlights include Ivan's tour of Pompeii and Elisabetta's cooking class, although the other tours and the mosaic class were also very good. It would have been helpful to know in advance which tours were large groups and which were private, but all worked out very well. We would use Kimkim again.

Hotel Reviews
Hotel Piazza Bellini & Apartments
Naples

Huge room, charming place, good service. The piazza and balconies offered ways to be outside if the mood struck. I recommend the place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Navona Colors Hotel

The room was on the small side, but I didn't spend any time in there, so no problem. Service was great, breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Capuchins Crypt: Sacred Music in the Heart of Rome
Capuchins Crypt: Sacred Music in the Heart of Rome
Rome

This activity was so-so. Could be a one night thing, but the soloist was not into performing.

Julius Caesar & the Emperors’ Stories private walking tour
Julius Caesar & the Emperors’ Stories private walking tour
Rome

Guide was knowledgeable. Peace altar was the most memorable part of the tour. Overall, very good experience.

Welcome to Rome!
Welcome to Rome!
Rome

We had no problem meeting our driver and getting to the hotel.

Early entrance tour of Vatican Museum,  Sistine Chapel and St. Peter Basilica
Early entrance tour of Vatican Museum, Sistine Chapel and St. Peter Basilica
Rome

Beautiful, but we needed a lot more time.

Private guided tour of Haercolanum
Private guided tour of Haercolanum
Italy

Anna was knowledgeable and fun.

Mosaic workshop with a local micro-mosaic artisan
Mosaic workshop with a local micro-mosaic artisan
Rome

Good experience. She didn't seem to mind that we ran overtime.

Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Rome

The guide was good, but she was hard to keep up with. I felt like she could have stopped to count us more often. Also, a small thing, but her stick was hard to follow--instead of a flag or scarf, she just had a tiny stuffed animal on the end of it and it was hard to see in the crowd.

Private Neapolitan Cooking Class
Private Neapolitan Cooking Class
Naples

This is an activity not to be missed. Elisabetta shared produce and olive oil directly from her farm so we could make a delicious, authentic meal. Also, the setting for this class is gorgeous.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Pompeii and Bosco Reale
Guided tour of Pompeii and Bosco Reale
Italy

Ivan was an exceptionally good guide. He modified where we went based on our interests and answered a whole slew of questions.

Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on May 29, 2025

Thank you so much, Janice, for sharing your thoughtful feedback! We're thrilled that Ivan’s tour and Elisabetta’s cooking class stood out as highlights, and we’re glad the rest of the experiences were enjoyable as well. Your comments about group sizes are very helpful—we’ll work on making that clearer going forward. It's great to hear the hotels suited your needs and that everything worked out smoothly.
We’d love to welcome you back with Kimkim for more memorable experiences!
Lorenzo and I send our warmest regards to all of you!

First trip using KimKim exceeded all expectations.
Italy | May 18 - May 25, 2025

P
Peter K.
Chicago, IL | Reviewed on May 27, 2025
Wow! This was my first trip using KimKim. My wife and I wanted a special trip in Sicily with our adult children to see the sights and connect with relatives in a remote part of the island. Our local specialist Chris was excellent in every way. My wife broke her leg in January so we had to put the trip planning on pause until we were confident she would be ready. Chris was very accommodating with this and with some minor last minute changes. Everything was excellent from the airport... Read more

Wow! This was my first trip using KimKim. My wife and I wanted a special trip in Sicily with our adult children to see the sights and connect with relatives in a remote part of the island. Our local specialist Chris was excellent in every way. My wife broke her leg in January so we had to put the trip planning on pause until we were confident she would be ready. Chris was very accommodating with this and with some minor last minute changes. Everything was excellent from the airport transfers to the local guides to the hotels (with the exception of the hotel in Palermo which was very noisy). We had a private cooking class in Taormina with Luca. 3 members of our group are gluten free. They had one station set up that was gluten free and another for gluten tolerant. Our guide for the Mount Etna hike to Vale de Bove was incredible. He is part of the Italian mountain search and rescue team. He was very friendly and knowledgeable. The drivers we had were professional and very personable.

Hotel Reviews
Palace Catania | UNA Esperienze
Catania

Great location. Very nice rooms. Be sure to enjoy the rooftop bar and restaurant with views of Mt. Etna

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Chiaramonte
Ragusa

Stunning views, Very clean and modern rooms. Beautiful pool. One of the best meals we had in Sicily.

Authenticity & Character
Location
Countryside relais
Staff
Cleanliness & Comfort
Hotel Villa Athena
Agrigento

This is probably top-10 in hotels we have stayed in. The views of the temples are incredible. Be sure to plan to enjoy a meal in the outdoor dining area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Saracen Sands Hotel & Congress Centre
Isola delle Femmine

We asked for a hotel near the PMO airport because we had a 0550 Flight in the morning. The hotel is a very large convention hotel. The room was clean but smelled strongly of mold and vinegar. The concrete was spalling on the wall. The worst problem was the *very* loud birthday party with DJ in the courtyard until 11 PM our first night. The desk staff promised there would be no party on our second night before our flight. They lied. There was a very loud DJ in the courtyard facing our room and the other courtyard had a party with loud music. At 10PM we insisted on a new room. The Staff accommodated us by moving us to a recently built villa but that required us packing and moving to a new building outside the hotel campus. … Less than 3 hours of sleep before a very long trip home. … FYI the beach was filled with garbage, very unappealing but not under the control of the hotel.

Authenticity & Character
Location
Staff
Positive: they moved us into a quiet room at 10 PM. Negative Staff lied to us by stating there would not be a party on Saturday night.
Cleanliness & Comfort
Very loud, don’t stay if you want to sleep before midnight.
Activity Reviews
Full day excursion to Taormina with a Sicilian cooking class
Full day excursion to Taormina with a Sicilian cooking class
Italy

The cooking class with Luca was a highlight of the entire trip. Half the group was gluten free. Luca had a separate gluten-free station set up for the pasta making portion of the class. Luca was fun and engaging and even experienced cooks learned a lot about Sicilian specialties. The class was super fun and the food was delicious and abundant. … Our guide for the Taormina was a solid “B” grade and was the weakest link of the trip. She was grumpy that our lunch ran late and started the tour with “I have a doctor’s appointment so it is OK if you want to have time to walk around.” She was technically ok but seemed rushed and distracted.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Etna hiking & wine tasting
Etna hiking & wine tasting
Italy

Our guide Dario is a serious mountaineer. He was very fun, entertaining and informative. He is also a member of the Italian Search and Rescue team so we knew we were in good hands. We had a fantastic view of the Vale de Bove, a UNESCO heritage site. I have done lots of backpacking and climbed many mountains, but this was one of the most stunning sites I have seen.

Quality of Experience
Guides, Drivers and Staff
Transport
Agrigento - Scala dei Turchi - Valley of the Temples
Agrigento - Scala dei Turchi - Valley of the Temples
Agrigento

Lorenzo was literally one of the best tour guides we have ever had. His deep knowledge of history gave context to the site. His style is extremely entertaining and he made the whole tour super fun. He talked for 2 hours and the tour went by in a flash. Lorenzo is one of the few people I would specifically seek out if I were to visit Sicily again. I wish I could give 6 stars

Quality of Experience
Guides, Drivers and Staff
Transport
Ragusa & Agricola Occhipinti guided tour
Ragusa & Agricola Occhipinti guided tour
Ragusa

Ragusa is worth a quick visit. Our driver was amazing. He took us to a great spot on the superior village to get a view and then took us to the lower village. He dropped us in the Piazza, pointed out a great gelato shop and told us he would meet us by the garden. This gave us the perfect opportunity to stroll through the Main Street in an unhurried manner. Occhipinti gave an excellent tour and the wines were quite good. (We ordered a couple of cases to ship home). However, the vineyard is a bit out of the way and probably not worth a special trip unless you are in the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 27, 2025
Dear Allan, I want to thank you for your kind words and appreciation of all the services organized and offered to you. I am very happy that everything went smoothly and that you enjoyed a wonderful family holiday to the unique, authentic land of Sicily. I want to thank you also for your more detailed feedback regarding the experiences, guides, drivers, and hotels, and rest assured, I will be considering very seriously everything you have mentioned about the Saracen Sands Hotel. Overall, it... Read more

Dear Allan,

I want to thank you for your kind words and appreciation of all the services organized and offered to you. I am very happy that everything went smoothly and that you enjoyed a wonderful family holiday to the unique, authentic land of Sicily. I want to thank you also for your more detailed feedback regarding the experiences, guides, drivers, and hotels, and rest assured, I will be considering very seriously everything you have mentioned about the Saracen Sands Hotel.

Overall, it was a pleasure working with you, and I hope to get the chance to plan another trip for you in the future, in Italy and/or Greece.

Wishing you all the best with happy & safe future travels!

Kind regards,
Chris

They were very detailed and everything went s...
Italy | May 8 - May 19, 2025

Maureen
Maureen D.
Ashburn, VA | Reviewed on May 26, 2025
They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned Read more

They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned

Hotel Reviews
Harmony Hotel Mykonos
Mýkonos City

Loved this hotel and the breakfast was amazing. It was in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Montani Hotel
Rome

Easy check in and the room was beautiful. This room was in the perfect location to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adamant Suites Santorini
Santorini

This property was beautiful just wish we knew what exact room we were getting. Our trip advisor told us we were getting upgraded and that wasn’t the case so we were very disappointed. The hotel handled it very professionally though and it wasn’t their fault. They were very helpful with luggage etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison il Conservatorio
Sorrento

Beautiful property but the fan in the room caused the lights to bang against the wall. This hotel was in a great location and breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

Such a great property such a charming room with an amazing view of lake como

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice

Great location and very nice rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

She was amazing very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Just ok didn’t interact or offer to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

She cared more about the little details in a building etc and skipped over some of the big tourist things saying oh that’s to crowded. We were tourists and wanted to see the Spanish steps trevi fountain etc. She didn’t gear it to what we wanted to see and do.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

She was amazing very intuitive to her group - kept things moving offered to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Making and Tiramisu Class
Pasta Making and Tiramisu Class
Rome

So fun total highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

This was great the boat driver was awesome and patient while we went to the blue grotto.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Amalfi Coast: Positano & Amalfi
Private Tour Amalfi Coast: Positano & Amalfi
Italy

Great driver very knowledgeable and courteous.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Catamaran Cruise around Santorini
Luxury Catamaran Cruise around Santorini
Santorini

Didn’t get to get bc of winds

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 03, 2025

Dear Maureen, Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you enjoyed the daily itinerary reminders. It's great to know our guides and drivers made a positive impression as well. We're glad we could help make your vacation hassle-free, and we truly appreciate your recommendation. We hope to help you plan another amazing trip in the future!

Arrivederci!

Sardinia trip...
Italy | May 18 - May 24, 2025

J
Jon C.
Mansfield, MA | Reviewed on May 25, 2025
Sardinia is beautiful and we loved the activities scheduled for us. The hotels were lovely and well situated. The guides for all our activities were knowledgeable and personable. There were a few minor glitches-our driver was given the wrong address for the car rental center which caused some stress. Our driver from the airport had some difficulty finding the hotel in Cagliari and did not speak any English so there were some communication challenges. We had previously booked a trip to... Read more

Sardinia is beautiful and we loved the activities scheduled for us. The hotels were lovely and well situated. The guides for all our activities were knowledgeable and personable. There were a few minor glitches-our driver was given the wrong address for the car rental center which caused some stress. Our driver from the airport had some difficulty finding the hotel in Cagliari and did not speak any English so there were some communication challenges. We had previously booked a trip to Portugal with KimKim and it was flawless, so we were expecting the same for this trip. Overall the trip was great and we will likely book through KimKim again for future travel.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 27, 2025

Ciao Jon,
Thank you so much for your thoughtful feedback!
We’re thrilled to hear that you loved Sardinia, enjoyed the scheduled activities, and found the hotels well located and comfortable. It's also wonderful to know that the guides made a positive impression.
We’ll work closely with our local partners to ensure this kind of confusion is avoided in the future.
Thank you again. We’d love the opportunity to plan your next adventure!
Best,
Maria Grazia & Storywalking Team

Old folks still traveling the world with the help of KimKim
Italy | May 6 - May 19, 2025

Marcia
Marcia G.
Canada | Reviewed on May 24, 2025
My husband and I have been travelling together since 1967 and have travelled all over the world. Usually we traveled independently and I booked everything myself; even when there was no internet. However, as we have aged and are disabled we recognized the need for a private tour. I was amazed at how Anita, our local travel specialist, listened to our needs. She understood our needs and she came through with a fabulous trip that went off without a hitch. All our hotels were small boutique... Read more

My husband and I have been travelling together since 1967 and have travelled all over the world. Usually we traveled independently and I booked everything myself; even when there was no internet. However, as we have aged and are disabled we recognized the need for a private tour. I was amazed at how Anita, our local travel specialist, listened to our needs. She understood our needs and she came through with a fabulous trip that went off without a hitch. All our hotels were small boutique hotels(3-5 stars) near many restaurants so that we could access them ourselves for dinner. All hotels had elevators or were ground level. The ones in the old city centres had some old world charm but had beautiful modern bathrooms, comfortable beds and were fairly large for European hotels. I got to approve them before we finished the trip planning.
As my husband and I can't walk more than 200 metres, Anita arranged private drivers and private guides for all our site seeing and city transfers. All the cars were luxury Mercedes. All the drivers were well dressed and exceedingly polite and helpful. We had lots of interesting and fun discussions with them on long drives but that was our choice. We enjoyed talking with Luca from Palermo to Agrigento and with Stephano who took us to Modica. Piero who took care of us in Taormina was superb, a real professional. He added a lot to our trips to Mount Etna.
Our tours were all sensitive to our capabilities and our likes and dislikes. The highlights were the cooking classes outside Palermo and in Ortigia. The chefs were very knowledgeable and we had a fun time and wonderful food that we actually made! The best site seeing was at the Cathedral in Monreale and the Roman Villa Del Casale in Piazza Armerina.
The most disappointing plans were the Ape Calessino rides in Ortigia and Taormina. We thought they would be able to go in areas that cars were not allowed, but it turned out that was not the case. They were fun and unique to ride in but did not fulfil our purpose which was to go to pedestrianized areas without having to walk.
The Trip Plans app was great. We always knew who was coming to pick us up, their name and phone number and we were able to easily communicate through WhatsApp. I highly recommend KimKim and Espiritu for excellent service. Thank you for a very memorable trip.

Hotel Reviews
Hotel Casa Adele
Taormina

The room we had was very large with many windows. We had a king-size bed that was very comfortable. Our room had a very large private outdoor furnished terrace with a wonderful view. The bathroom was beautiful and very modern. There was a private garage which our drivers could pull into. This was very helpful as the street was very narrow with lots of traffic. There were many good restaurants in close proximity. The managers were very helpful and provided us with a shower seat upon request. They also had a cane to loan us. My only criticism would be to get a smart TV that we could either use Mirroring or something that would allow guests to sign into Netflix.

Authenticity & Character
The room decor was elegant
Location
Close to restaurants and pedestrianized shopping street
Staff
They were always happy to help. The breakfast staff was also very cheerful.
Cleanliness & Comfort
If you don't get the room with the private terrace there is another rooftop terrace for everyone to enjoy.
Doric Boutique Hotel
Agrigento

This hotel is world class. The grounds were exquiste. The view of the Temples and the sea were extraordinary. The restaurant had an interesting menu. The room itself was small, but attached to the room is a private plunge pool so it is hard to complain. The staff was very happy to pick us up in golf carts if we found it too long a walk. There is nothing nearby so you have to eat at the restaurant or take a cab elsewhere.

Authenticity & Character
Modern hotel focusing on being sensitive to the environment.
Location
Amazing for the view and the gardens. Not so good if you want to be independent.
Staff
Friendly and helpful
Cleanliness & Comfort
Prepare to be wowed.
Activity Reviews
Private guided visit of the Roman Villa del Casale in Piazza Armerina
Private guided visit of the Roman Villa del Casale in Piazza Armerina
Italy

Without the private guide we would not have truly appreciated this site. We have seen mosaics in other places but this villa was so impressive. Each mosaic told a different story and our guide explained them all to us and put them in context for the time. She pointed out many details that we would never have noticed.

Quality of Experience
Guides, Drivers and Staff
Transport
Sicilian Bread and Pizza in a Rustic Farmhouse
Sicilian Bread and Pizza in a Rustic Farmhouse
Italy

This was different than originally planned due to our abilities. We did not go to the Rustic Farmhouse but stayed in Ortigia. We had a snack at the market and then went through the food part of the market with the Chef, Allissia. Then she sent us back to her town villa via Velocar and we cooked and ate there. She was delightful and very knowledgeable. It was amazing how much we cooked in a short period of time. We couldn't eat all the food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Old Family Oil Mill
Visit to the Old Family Oil Mill
Italy

This was one of the highlights of the trip. We actually made cannellonis including the shells and filling. My husband is lactose intollerant and Carlo had lactose free ricotta cheese and also lactose free buffalo mozzerella for his lunch. I was able to take the walk through his farm garden but unfortunately it was too difficult for my husband . there was another couple there and we had a lot of fun with them. We made pasta as well and then we had a magnificent lunch. Carlo was a good teacher and has a beautiful home and setting for this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 26, 2025

Hi Marcia! Thank you so much for your kind words.😊 It was an absolute pleasure planning this special trip for you both, and I’m so glad to hear everything went smoothly and met your expectations. Wishing you many more adventures like this ahead—and hope we have the opportunity to plan another one together in the future!
Warmest regards,
Anita

Outstanding travel experience
Italy | May 11 - May 19, 2025

C
Charles B.
Chicago, IL | Reviewed on May 21, 2025

Giulia quickly understood the type of experience we wanted. Then she worked hard to deliver it. She succeeded. She and Andrea are outstanding.

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on May 22, 2025

Thank you very much Charles, your words are the best reward for me!
This is exactly what we work for and we couldn't be happier that you are fully pleased with your trip!
Thank you!
Giulia

Everything was so well organized and flawless...
Italy | May 8 - May 17, 2025

B
Benjamin S.
Canada | Reviewed on May 21, 2025
Everything was so well organized and flawless. The tripp went as smooth as it could of possibly gone. Read more

Everything was so well organized and flawless. The tripp went as smooth as it could of possibly gone.

Hotel Reviews
Hotel Certosa Di Maggiano Siena
Siena

The staff and place was just amazing! I highly recommend for a getaway close to Siena.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
25hours Hotel Florence Piazza San Paolino
Florence

Well situated and staff was very helpful! lots of amenities and cool design.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sentho Rome
Rome

Well located and very helpful staff. The rooms are modern and clean. Rooftop and garden in the middle of Rome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Poggiano 
Montepulciano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Car Rental Pick-up
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Car Rental Drop-off
Italy

Dropping off the car in Rome was a bit complicated because we had not been warned there is a dedicated parking for rental cars and we kep trying to go to the rental office. If you know about the dedicated parking, it is no issue, but if you don't, you might turn in circles a bit.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Semi Private Tour
Vatican Semi Private Tour
Rome

Tour guide was very knowledgeable and helped us move through the crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

We loved our tour guide. Was friendly and knew a lot about the Forum and Art.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

14 days of pure perfection in Italy!
Italy | May 1 - May 15, 2025

Jessica
Jessica M.
Denver, CO | Reviewed on May 19, 2025
I have nothing but great things to say about Arianna and Kim Kim. I am so happy I came across this company to help plan our 14 day trip to Italy. We started North and worked our way across the country to the South. From the first step to the last step Arianna was a dream to work with. She took into consideration every detail from budget, to our likes to dislikes, and making our time worth every second. The hotels were great location, clean, and friendly staff. Our excursions were perfect for... Read more

I have nothing but great things to say about Arianna and Kim Kim. I am so happy I came across this company to help plan our 14 day trip to Italy. We started North and worked our way across the country to the South. From the first step to the last step Arianna was a dream to work with. She took into consideration every detail from budget, to our likes to dislikes, and making our time worth every second. The hotels were great location, clean, and friendly staff. Our excursions were perfect for our needs. We aren't huge history fans but Arianna made sure we saw the most important ones and signed us up for tours that didn't take up to much of our time but informed us with the important details. She fit in the perfect time for down time for us to explore on our own. She had transportation set up perfectly weather it was a private transportation, a water taxi or high speed train we always knew exactly what time and where to meet and go. Arianna was great with giving us suggestions on things to do on our own during our free time and then places to eat as well. I also LOVED having the gently reminders everyday through the WhatsApp. They text you the night before with the plans of the next day along with the tickets if any are needed and the meeting points of the transportation or tours. The text line is great to have during the trip with any questions that may pop up during your trip, they always had someone to respond to my message. Like I have said from the beginning I have nothing but great things to say about this company and Arianna. I cant wait to work with them in the future on our next trip :)

Hotel Reviews
Maison Kalea
Sorrento

Staff wasn't the friendliest and the beds they only put two twins together but they didn't have a great bridging system to connect to two beds so they would easily split apart. Breakfast was good but kind of awkward as they sat there and watched you eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
N4U Guest House
Florence

Great location! Staff was good but dont speak much English. The breakfast was good and room was very comfy and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naplesuite B&B
Naples

This hotel was great location, super friendly staff, and clean. Also loved the breakfast choices, you ordered the day before what food you wanted from the menu and they would deliver it to your room at the time you request.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

LOVED this hotel, great location, great breakfast, room was comfy and clean, and loved the set up of the hotel parts of it was outside just neat set up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bettoja Massimo d'Azeglio
Roma

Larger hotel but great location to train station but kinda far from the stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naples Pizza Making Class
Naples Pizza Making Class
Naples

This was an okay class I didn't love it as we all had to make the same pizza you didn't get to customize the pizza.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

This was so informative and didn't realize we were the only ones in the group so it was nice that it was small and we got to ask all the questions. It was so nice to skip all the lines too!

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Loved everything about this excursion. Make sure you bring cash or card to do the grottos

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Pompeii and Vesuvius from Sorrento
Full Day Tour to Pompeii and Vesuvius from Sorrento
Italy

This was a very cool experience to walk the active volcano Vesuvius but beware its not an easy hike at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome

This was a great experience but beware your mind will be mush at the end with all the information you are given.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

This is a very cool experience you must do! Lots of history given during this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Bologna City Center Food Tour
Bologna City Center Food Tour
Italy

Loved this food tour but the portions were huge so was very stuffed after and you feel bad leaving any food behind. It was a great tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Tickets Florence > Bologna and viceversa
Train Tickets Florence > Bologna and viceversa
Italy

Transportation was smooth and was able to do it on our just fine.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Full Immersive Wine & Olive Oil Experience
Chianti Full Immersive Wine & Olive Oil Experience
Florence

Loved exploring all 3 wineries and learning about the olive oil process.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on May 20, 2025

Dear Jessica,
Thank you very much for taking the time to review your Italian trip.
We are glad to know you had an authentic, stress-free, and unforgettable Italian experience; this is exactly what we aim for! I’m especially happy to hear your appreciation for our support throughout the planning phase and during the trip, as well as for our guides and local partners, which we carefully select.
Until the next time!
Arianna & the Storywalking Team

Italy Trip - Could have been better.
Italy | Apr 9 - Apr 17, 2025

Vaibhav
Vaibhav S.
Ashburn, VA | Reviewed on May 18, 2025
Overall the trip was good. i liked the pace of the trip. Couple of things which did not go well.
1 : Did not understand why you were not flexible in letting me book hotels.
2 : Hotel in Rome was not very nice, very small room and was far away from all pick up spots.
Read more

Overall the trip was good. i liked the pace of the trip. Couple of things which did not go well.
1 : Did not understand why you were not flexible in letting me book hotels.
2 : Hotel in Rome was not very nice, very small room and was far away from all pick up spots.

Hotel Review
Hotel Trevi Rome
Rome
Authenticity & Character
Location
Too congested
Staff
Cleanliness & Comfort
Activity Reviews
Private Gondola Ride
Private Gondola Ride
Venice
Pompeii  and Mt. Vesuvius walking tour
Pompeii and Mt. Vesuvius walking tour
Italy
GUIDED VISIT TO DOGE'S PALACE AND SAINT MARK'S BASILICA
GUIDED VISIT TO DOGE'S PALACE AND SAINT MARK'S BASILICA
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Murano, Burano and Torcello Excursion
Murano, Burano and Torcello Excursion
Venice
4h car disposal & entrance to the leaning tower of Pisa
4h car disposal & entrance to the leaning tower of Pisa
Venice
DISCOVER CHRISTIAN CATACOMBS AND ANCIENT BASILICAS
DISCOVER CHRISTIAN CATACOMBS AND ANCIENT BASILICAS
Rome
Amalfi coast discovery tour with Positano, Amalfi, and Ravello
Amalfi coast discovery tour with Positano, Amalfi, and Ravello
Italy
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome
Make Authentic Neapolitan Pizza with a Pizzaiolo
Make Authentic Neapolitan Pizza with a Pizzaiolo
Sorrento
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on May 23, 2025
Hi Vaibhav, Thank you so much for taking the time to share your feedback. It truly means a lot to me, and I’m so happy to hear you enjoyed the trip overall and that the pace felt just right. 😊 About the accommodations, we usually include hotels as part of our full-service packages to keep the experience seamless and consistent from start to finish. That said, I was glad to give you the flexibility to book two of the three hotels yourselves. I completely understand how having two beautiful... Read more

Hi Vaibhav,

Thank you so much for taking the time to share your feedback. It truly means a lot to me, and I’m so happy to hear you enjoyed the trip overall and that the pace felt just right. 😊

About the accommodations, we usually include hotels as part of our full-service packages to keep the experience seamless and consistent from start to finish. That said, I was glad to give you the flexibility to book two of the three hotels yourselves. I completely understand how having two beautiful higher category hotels followed by a 3-star in Rome (mainly to help balance the budget) might have felt a bit noticeable. This kind of insight is so valuable, and it helps us make future trips even better.

For Rome, I wanted to place you right in the heart of the city, close to iconic landmarks like the Trevi Fountain, Piazza Navona, and the Spanish Steps, so you could really soak in the atmosphere. Sometimes balancing location with tour meeting points can be tricky, but my hope was to give you the best feel of the city’s charm.

Thanks again for your thoughtful and honest comments. It’s been a real pleasure organizing this trip for you, and I truly look forward to the chance to create another wonderful adventure together.

Warmest regards,

VA TUTTO BENE!!
Italy | May 6 - May 15, 2025

Vincent
Vincent D.
Atlanta, GA | Reviewed on May 16, 2025
This was our first time using kimkim and Chiara was nothing less than an exceptional guide. Given this was our first trip to Italy, we wanted explore as many of the country’s key sites as possible. In nine glorious days, we managed to visit Venice, Florence, Tuscany hillside, Amalfi Coast and Rome. We never really felt rushed and every day our drivers and tour guides were prompt and extremely knowledgeable. Venice was fantastic to walk and see most of the island. Our guide graciously added a... Read more

This was our first time using kimkim and Chiara was nothing less than an exceptional guide. Given this was our first trip to Italy, we wanted explore as many of the country’s key sites as possible. In nine glorious days, we managed to visit Venice, Florence, Tuscany hillside, Amalfi Coast and Rome. We never really felt rushed and every day our drivers and tour guides were prompt and extremely knowledgeable. Venice was fantastic to walk and see most of the island. Our guide graciously added a trip to Murano and a guided tour by a representative of the original glass maker. I highly recommend San Gimingnano and the wine and food tasting at Tenuta Torciano Winery. Our wine order was shipped promptly and delivered to us the day after we returned. For summer wine drinkers, highly recommend the locally produced Vernaccia! Focus your Amalfi Coast tour to Sorrento, Ravello and Positano. Rome was better than our initial expectations - cleaner and very walkable. Our tour of the colosseum with Goia was very hands on and a spectacular engineering achievement for the times. Cannot wait to get back to Italy again. I wanted to use more of my broken Italian but found everyone spoke English quite well!

Local specialist: Chiara Stefani
Chiara
Chiara Stefani
Local specialist in Italy | Replied on May 17, 2025

Dear Vincent,

Thank you so much for your lovely words! It was truly a pleasure planning this trip with you, and it brings us great joy to know that everything went smoothly and that you had such a wonderful experience.

We also deeply appreciate your kind mention of our local guides and drivers—we feel very lucky to work with such passionate and dedicated professionals.

We look forward to welcoming you back to Italy one day!

Arrivederci until next time!
Chiara & the Storywalking Team

The whole KimKim team was amazing, very knowl...
Italy | May 2 - May 15, 2025

A
Alex H.
Dallas, TX | Reviewed on May 16, 2025
The whole KimKim team was amazing, very knowledgeable about the area and set up wonderful excursions and experiences as well as great tips for down time. We did have one encounter where on of the vendors no showed but KimKim rallied and found us another similar experience in no time. Overall I am very happy with my experience with KimKim and will definitely use them again for future trips. Read more

The whole KimKim team was amazing, very knowledgeable about the area and set up wonderful excursions and experiences as well as great tips for down time. We did have one encounter where on of the vendors no showed but KimKim rallied and found us another similar experience in no time. Overall I am very happy with my experience with KimKim and will definitely use them again for future trips.

Hotel Reviews
Hotel Orto de' Medici
Florence

Great room, beautiful garden, great breakfast

Authenticity & Character
Location
Very centrally located in Florence, only 15 mins from Duomo
Staff
Cleanliness & Comfort
Relais Della Rovere
Colle di Val d'Elsa

Great hotel restaurant and beautiful ground, only real issue we had was the lack of air conditioning on a night- rooms got rather hot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Una Villa - Amalfi Boutique B&B
Amalfi

Amazing staff who made our honeymoon so special. We have nothing but positive things to say about our time at Una Villa

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat tour to Li Galli islands and Capri from Amalfi
Boat tour to Li Galli islands and Capri from Amalfi
Italy

What was originally supposed to be a boat day with opportunity to swim just turned into a ferry ride to Capri. The boat never stopped in any of the swimming areas that were advertised and no one else on the boat had planned to swim. Felt like a missed opportunity on an otherwise good day.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride with Prosecco
Venice Gondola Ride with Prosecco
Venice

Loved our gondolier, he was so nice and welcoming as well as knowledgeable about the area and architecture

Quality of Experience
Guides, Drivers and Staff
Transport
Hand-made Pasta & Typical Dessert Cooking Class
Hand-made Pasta & Typical Dessert Cooking Class
Florence

We were originally supposed to have a private market tour and cooking class but when our original vendor cancelled. Kim Kim found us a group class in very short time. Overall an enjoyable experience and the chef, Frederico, was an absolute delight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Guided Hiking Adventure in the Heart of Chianti
A Guided Hiking Adventure in the Heart of Chianti
Italy

Our guide was wonderful and so friendly. She certainly put us through our paces over a 4.5 mile hike through all different types of terrain and landscape. We really enjoyed this whole experience and loved the passion and knowledge that our guide had for all things nature.

Quality of Experience
Guides, Drivers and Staff
Winery visits with Driver at disposal in Tuscany
Winery visits with Driver at disposal in Tuscany
Chianti

We had a wonderful time visiting wineries. All the staff were extremely knowledgeable and helpful. We also had a driver for the day and he was very courteous and cordial. Overall a great experience

Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on May 19, 2025
Dear Alex, Thank you so much for your thoughtful and detailed review! I am delighted to hear that your honeymoon was filled with memorable experiences, from the beauty of Florence and Amalfi to the charm of your gondolier in Venice. While we're sorry about the last-minute change in Florence, we're glad our team could respond quickly to ensure your trip stayed on track. Your kind words about our local partners, accommodations, and excursions mean a lot to us. It was a true pleasure crafting... Read more

Dear Alex, Thank you so much for your thoughtful and detailed review! I am delighted to hear that your honeymoon was filled with memorable experiences, from the beauty of Florence and Amalfi to the charm of your gondolier in Venice. While we're sorry about the last-minute change in Florence, we're glad our team could respond quickly to ensure your trip stayed on track. Your kind words about our local partners, accommodations, and excursions mean a lot to us. It was a true pleasure crafting this trip for you, and I look forward to helping you plan your next unforgettable adventure in Italy. Grazie mille and see you next time!

Italy Trip of a Lifetime
Italy | May 1 - May 11, 2025

Braden
Braden S.
Sioux Falls, SD | Reviewed on May 13, 2025
Everything went so smoothly between transports, tours, and hotels. The accommodations were beyond our expectations. All of the tours were amazing. Having a private guide for those tours made it so much better as well as skipping the long lines. Very happy with location and quality of hotels. Eirini did a great job. Always responsive and created a itinerary perfect for our liking. All of the guides and transport drivers were friendly and great. Will recommend to friends for future... Read more

Everything went so smoothly between transports, tours, and hotels. The accommodations were beyond our expectations. All of the tours were amazing. Having a private guide for those tours made it so much better as well as skipping the long lines. Very happy with location and quality of hotels. Eirini did a great job. Always responsive and created a itinerary perfect for our liking. All of the guides and transport drivers were friendly and great. Will recommend to friends for future vacations.
Being able to see 4 different Italian cities all were unique and different in their owns ways made this trip always exciting with never knowing what the next location would entail.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on May 14, 2025

Dear Braden, Thank you so much for your lovely words. It’s a great pleasure to hear that the trip exceeded your expectations and that each destination brought a new and exciting experience. We’re so glad you were able to enjoy the diversity of our beloved Italy in such a smooth and comfortable way.
We also truly appreciate your kind recognition of our guides and drivers, we’re proud to collaborate with them.
Looking forward to helping you or your friends plan another unforgettable adventure in the future.
Arrivederci!

Gentleman's Trip to Italy
Italy | Apr 17 - Apr 26, 2025

S
STEVE T.
Canada | Reviewed on May 13, 2025
My brothers and I had a amazing trip to Italy, beautiful Italy with its historical sites, amazing food, and incredible coastal and mountain views. The tour guides were very knowlegeable and were very interesting. The drivers and boat captain were very professional and always on time. The hotels that were selected met our needs and were clean and were located strategically so our tours were close by. Irene (KimKim) did an amazing job of planning our trip, tickets were purchased ahead of... Read more

My brothers and I had a amazing trip to Italy, beautiful Italy with its historical sites, amazing food, and incredible coastal and mountain views. The tour guides were very knowlegeable and were very interesting. The drivers and boat captain were very professional and always on time. The hotels that were selected met our needs and were clean and were located strategically so our tours were close by.

Irene (KimKim) did an amazing job of planning our trip, tickets were purchased ahead of time so we could skip the line. Tour guides and drivers were all on time and pleasant to deal with. The hotels chosen were perfect for our needs. Overall I would give it a 9.5 out of 10.

Hotel Reviews
Hotel Modigliani
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pupetto Positano
Positano SA

Great location on the water but a lot of stairs if you want to go up to the road. However, nice easy path to get to Positano.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Guardati Hotel Sorrento
Sorrento

great location right in the middle of Sorreto

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Rome Airport Hotel
Fiumicino

Nice hotel but they were supposed to just hold our credit card but they actually charged it and we had to wait 2 weeks to see it get off our pending charge.

Authenticity & Character
Location
Staff
staff charged our credit card but was just supposed to hold it.
Cleanliness & Comfort
Activity Reviews
Aperitivo & Stroll around Sorrento
Aperitivo & Stroll around Sorrento
Sorrento

This was probably our best memory of our trip. Sorrento is such a beautiful small town on the coast. The shopping was really nice cheap and good stuff. The tour guide was very knowlegeable and interesting.

Quality of Experience
Guides, Drivers and Staff
professional, knowlegable, spoke very good english
Transport
Local transfer in Amalfi Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Useful Information
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Express Colosseum Tour
Express Colosseum Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Food and drinks were amazing. Tour guide too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Tour guide very knowlegeable and spoke very good English

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Drinks & Golf Cart Tour
Evening Drinks & Golf Cart Tour
Rome

This was our first day/night in Italy and it gave us a good sample of Rome has to offer. Tour guide gave us some good restaurant recommendations. He was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

Beautiful boat tour along the coast. It was a beautiful day weather wise. The captain was professional and knowledeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Tour
Private Pompeii Tour
Pompeii

Tour guide was very interesting telling us all about Pompeii and the history. One of our favorite stops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Italy food, history and fun -- from top to bottom in 5 stops!
Italy | Apr 20 - May 7, 2025

C
cassie f.
Los Angeles, CA | Reviewed on May 12, 2025
When I started trying to plan my first international trip, I was overwhelmed to say the least. How many days, how many stops, what activities to do? Finding the KimKim website was just whatI needed! I started exploring premade trips for inspiration, then a quiz about the things we like to do, to receiving a custom trip itinerary from Rita. After the initial itinerary, working with Rita to get our trip into the price range we wanted, the dates that worked best, and all the stops and activities... Read more

When I started trying to plan my first international trip, I was overwhelmed to say the least. How many days, how many stops, what activities to do? Finding the KimKim website was just whatI needed! I started exploring premade trips for inspiration, then a quiz about the things we like to do, to receiving a custom trip itinerary from Rita. After the initial itinerary, working with Rita to get our trip into the price range we wanted, the dates that worked best, and all the stops and activities we could fit was a breeze (even with time zone difference).

There is so much history in Italy, and so many places to see. We started in Lake Como, which was calmer and helped us to get ready for the rest of the trip.

In Venice we started with a food and wine tour with Beatrice from Streaty Venice. These food/drink tours have become a must do on our trips going forward. Trying the local food, in this case cicchetti, and seeing the area with a guide that is excited to tell you about where they live can't be beat. The food was plentiful and the pairings were nicely done and everyone should be eating (and drinking if you partake) like a local!

In Florence, exploring the city and the wine windows was a blast. Florence was bigger and busier than our previous stops. I can't tell you how nice it was to have our guides pick us up from our hotel. A day trip to the Tuscan hills, Siena and San Gimignano was beautiful and worth a view--maybe even worth a day or two! Hearing the history of the city while walking around and seeing "David" was more of an experience than I expected. (even for an artist). Possibly my favorite activity of Florence was a private (advertised as a small group) Tuscan cooking class, in the home of a local woman named Donatella. Learning to make food like a local is something we will talk about for a long time, and the recipes we look forward to recreating over and over now that we are home.

Making a traditional Neapolitan Pizza from dough to wood oven in Naples, another "small group" that ended up as a private class is another highlight of our foodie, with a side of history trip. We saw Pompeii, had lunch at a winery, and hiked Mt Vesuvius. (don't be fooled in the heat, this is a hike. Wear appropriate clothing and know what to expect-there is little shade in Pompeii or on Mt Vesuvius). Pompeii was a surprise, it was so much more interesting and grand than I could have imagined. Paestum is another interesting spot, though a much longer drive than Pompeii from Naples, but worth it if you like ruins.

Sorrento weather was beautiful and the views and lemons are to die for. We did a Limoncello and Lemon Marmalade activity in Positano with Valenti that was a highlight. Again learning to make limoncello and lemon marmalade was really fun, but learning about the family history and trying some many other lemon flavored goods was out of this world. I can't wait for my delicious treats to arrive from the amazing little shot, we can't wait to make limoncello at home too!

So many memories made, and I can't thank everyone we met or the KimKim team enough. We'll definitely be reaching out for a future trip, but until that happens, it's off to sleep in our bed dreaming of pasta and spritz. Grazie Mille!

Activity Reviews
Traditional Tuscan Cooking Class
Traditional Tuscan Cooking Class
Florence

What an amazing experience this cooking class is. My husband and I have taken many cooking classes in the past and this was the most unique so far. We were not aware before arriving that the class would be in a locals home. We also expected a "small group" but for our class we were the only ones. A private class, learning from a local---making traditional food, that she has made her whole life, what could be better? We started by making pasta dough and letting it rest. Next was desert, each making a tiramisu for later. After that was a type of Tuscan dumpling made of spinach, a small amount of parmesan cheese, some salt and flour. I was so surprised how this turned out. Are you getting tired yet? Cause there is more...next was a potato filling for a tortellini, that we later made by rolling our pasta, cutting to size, piping the filling, and learning to fold into pillows of awesomeness! Donatella took over from there, giving us a glass of wine, water, and tomato and white bean bruschetta. She cooked the spinach dumplings with a simple tomato sauce with garlic, and the tortellini with olive oil, and sage. Simple ingredients, and unbelievable flavors. I was so surprised, and left full and very happy from the experience.

Quality of Experience
Authentic. Hands on. Unique.
Guides, Drivers and Staff
Donatella is amazing. So helpful, and understanding while teaching.
Como Unique Experience: Exclusive Opening of a Medieval Castle
Como Unique Experience: Exclusive Opening of a Medieval Castle
Italy

Our guide, Daniela, was on time and personable, providing history and commentary. We chatted on the hike up the hills and through the trees to the castle. (really more of a tower, but still very cool). We stopped and took pictures part way up, also a good time for a rest, drink and to cool off. Once at the top the views were amazing, but we continued on, going inside the tower and climbing to the top. At the top the 360 degree view as promised was worth the hike. It was so pretty. We could see up Milan in one direction, the Lake and valley in the other. We had a nice tasting of a Barbarossa wine and some crackers while enjoying the view before walking back down, and returning to our hotel.

Quality of Experience
Unique. Outdoors. Historical.
Guides, Drivers and Staff
Friendly. Knowledgeable. Punctual.
Neapolitan Pizza Making Class
Neapolitan Pizza Making Class
Naples

We had an amazing time learning how to make Neapolitan pizza. Our small group was just us (2 people), and we started by learning what simple ingredients are combined to make the pizza dough. After making our own dough, we were taken back to the pizza station in the kitchen, right next to the wood oven and made our own pizza. We watched the professional cook the pizza and then we got to take it to our table and dig in. A very fun experience, with a bonus friend pizza provided by the restaurant for us to try and take home. (too much good food is such a wonderful problem to have).

Quality of Experience
Food
Delicious!
Guides, Drivers and Staff
Super friendly and helpful!
Paestum & Mozzarella Experience with Buffalo Cheese Farm
Paestum & Mozzarella Experience with Buffalo Cheese Farm
Italy

This is up to a 1.5-2 hour drive from Naples each way. It's a long day of being in the car. We started at the Cheese farm for a short tour. We learned how they take care of the Buffalo, and got to see them up close and even got to pet them. After hearing about how the farm is run we tasted some cheese. It's so different in flavor and texture from cow mozzarella, you really can taste the difference. It's a nice place, beautiful grounds with coffee shop, restaurant and pastry shop on sight. (our paperwork said light lunch, and all there was for lunch was the cheese, so be aware and ask your guide to stop someone for food or grab a pastry) The ruins in Paestrum are really interesting, it was less crowded and had a very different from Pompeii if you decide to do that. We had a great guide named Mario who gave us history and commentary, taking us through the museum as well. Not as much to see due to the history of the ruins overall, which again is different from Pompeii but if you like history it's really enjoyable.

Quality of Experience
Food
The food was three balls of cheese. While it was good, and fun to try that was not a meal.
Guides, Drivers and Staff
Our driver Gino had a new car, and it gave us the ability to adjust the temperature as we needed to help with car sickness. He was friendly and talked for part of the trip, but also gave up time for some quiet.
Transport
Our driver Gino had a new car, and it gave us the ability to adjust the temperature as we needed to help with car sickness. He was friendly and talked for part of the trip, but also gave up time for some quiet.
Limoncello & Lemon Marmalade Experience
Limoncello & Lemon Marmalade Experience
Italy

Really fun, hands on experience. I highly recommend. We helped to make, what turned out to be pretty simple, a small batch of limoncello and our instructor (Valentino) made it really fun. Playing that he had an injury so we had to do the work we peeled, shook, and combined all the ingredients. When it started to sprinkle, and we we went inside from our private view overlooking the water, they quickly got setup to show us how to use more of the lemon (no lemon goes to waste here) to make lemon marmalade. I was surprised how much I like it, and look forward to trying both recipes at home. This was an amazing experience with a friendly family run business, and I will not only buy from them in the future to ship, but I encourage everyone to to stop by for a tasting or to do the hands on experience. They love what they do and it shows.

Quality of Experience
This was an amazing experience with a friendly family run business, and I will not only buy from them in the future to ship, but I encourage everyone to to stop by for a tasting or to do the hands on experience. They love what they do and it shows.
Guides, Drivers and Staff
Our drive was prompt to pick us up and get us to our next stop.
Transport
Evening Wine Tasting & Cicchetti Experience
Evening Wine Tasting & Cicchetti Experience
Venice

We have started to do a food and drink tour on all of our vacations because of how interesting they are and how well it's done. Our Venice experience did not disappoint and from start to finish Beatrice was an excellent guide, telling stories, and history and generally keeping our group engaged. At each stop everything was planned and ready to go and the food and pairing were excellent. As a vegetarian, each stop was able to accommodate my diet with substitutions that looked better than whatever one else was having (but I might be biased). From a Prosecco I had never had before (and loved) to wine (you choose white or red) and ending with a nice dessert wine to sip -- everything was delicious and felt very customizable. We left happy with the experience, getting an idea of the overall city of Venice which helped us to get around later. We also left stuffed, with no need to think about dinner.

Quality of Experience
Perfect pairings, pace, and people.
Food
Quality ingredients and each stops ability to accommodate my dietary needs. I never felt like it was a problem or difficult.
Guides, Drivers and Staff
Beatrice was fantastic. We loved every minute of our tour.
Tuscan Day Trip to Siena and San Gimignano with  Lunch & Wine Tasting
Tuscan Day Trip to Siena and San Gimignano with Lunch & Wine Tasting
Italy

The drive takes a little over an hour to go to Siena (our first stop) where we got about an hour and 15 minutes to explore before heading off to the winery for lunch and our tasting. After lunch we went to San Gimignano where we had about and hour and a half to explore before heading back to our starting location. Both stops were really nice, with beautiful views and architecture to admire. We got a pastry and some stuff to take home while window shopping in Siena. We had the biggest slice of pizza we've ever seen an a nice glass of a local wine. At the Winery we had a great table outside with a wonderful view. After a brief introduction to the winery and the wines we had our first tasting paired with bruschetta, cheeses and salami. For our meal we had a choice of pastas or a traditional tuscan stew (a vegetarian choice). The food was wonderful, and the wine paired nicely bringing our the fresh flavors in the food. Our last stop was San Gimignano, where we got a gelato while wondering through the streets and shops.

Quality of Experience
Timed pretty well, the winery was really relaxing and had both good wine and food.
Guides, Drivers and Staff
Helpful, friendly, and safe.
Transport
Clean and comfortable ride.
Guided Visit of Naples Downtown & Underground Ruins
Guided Visit of Naples Downtown & Underground Ruins
Naples

A great activity to see Naples. We met Clemente at Neptune's fountain and started our tour by heading to see the Castle Nuova from the outside because it wasn't open yet, Galleria Umbero I, with all it's beautiful details (being restored to a sparkling white marble), walking by the theater where the Opera was held. Next to the Royle Palace, with statues in every archway. As we continued to walk we went through the narrow streets, hearing history and dodging shoppers. The tour ended at the underground ruins which was really interesting and worth a trip--it doesn't take too long, but it's a good place to cool off it's it's getting warm outside. A nice 3 hour trip taking it all in and hearing stories from a local who loved to show off his city.

Quality of Experience
A nice walk, with enough history to be interesting but not feel rushed or overwhelmed.
Guides, Drivers and Staff
Clemente was our guide, telling us the history and offering recommendations -- we couldn't have been happier.
Day Excursion to Pompeii and Mount Vesuvius with Wine Tasting
Day Excursion to Pompeii and Mount Vesuvius with Wine Tasting
Naples

Pompeii was so much larger than I expected! Amazing historical site. Our tour guide, I think might have been Mike, was great. The wine tasting was a nice break between larger experiences. The food was very good, but not too much to feel overly full. The grounds were very nice. Mount Vesuvius was more of a hike than I expected, but the guide was interesting.

Quality of Experience
Food
Good food, nothing that blew my socks off. Multiple tours ended up in the space at the same time and it was very cramped. I felt stuck at my seat and couldn't get out because of how close the tables were.
Guides, Drivers and Staff
The Guides were nice, and did the best they could. Our guide in Pompeii was very knowledgeable and did the best he could with a group of people that all spoke different languages.
Transport
The bus felt cramped for 18 people and the AC didn't reach the back where we happened to be.
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy

This was a nice walk that took us a few blocks from our starting point and showed use some history of Florence. Seeing the David and hearing about about that was probably the highlight. I think it was the perfect length for the walk, at the right pace, as well as the time we needed to see what we saw.

Guides, Drivers and Staff
Our guide was very nice and accommodating when a person needed to find a restroom in the middle of the tour.
Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

This is a fun idea and I did enjoy the trip, but keep in mind how long it will take to get where you are going. We spent a lot of time in the car. The roads are narrow and speeds are low so it takes twice as long to go a short distance. We stopped for an hour which was nice to look in shops and get a feel for these buildings on the side of the mountain. We also did a limoncello experience (which I recommend and have reviewed separately) but that took 2 hours from our day so we didn't go to the 3rd stop on this tour. Additionally the only way home is the same way you came, so it took us roughly 2 hours to get home after our last stop. Even though we were not driving the say felt long, with a lot of sitting in the car.

Quality of Experience
Guides, Drivers and Staff
Our drive was safe and clearly comfortable on the road. He kept the car nice and cold for us so we didn't get car sick.
Transport
The car was clean, and cool.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 17, 2025

Dear Cassie, thank you so much for your detailed review and kind words! I’m so glad to hear that your first international trip turned into such a memorable adventure. It was a real joy helping you shape your journey through Italy. I truly enjoyed working with you and look forward to helping you plan your next adventure. Grazie mille and all my best from Italy! 🥹✨

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