Kimkim Trip Reviews for Italy

4.8
Based on 1,268 ratings
Read 1,268 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our grandmother's/granddaughters trip to Ital...
Italy | May 31 - Jun 13, 2026

Judie
Judie M.
Atlanta, GA | Reviewed on Jun 20, 2026
Our grandmother's/granddaughters trip to Italy exceeded expectations. All elements of the plan curated and refined by Erica and Diliana flowed smoothly without any major glitches. Our guide for the Coliseum, Mirta, was knowledgeable and provided a lot of background. Oksana, our Vatican guide, had lots of inside info, although I feel we literally ran thru the Vatican museum. I somehow thought we were going to St. Peter's Basilica, but it was not part of the tour.
The train rides were...
Read more

Our grandmother's/granddaughters trip to Italy exceeded expectations. All elements of the plan curated and refined by Erica and Diliana flowed smoothly without any major glitches. Our guide for the Coliseum, Mirta, was knowledgeable and provided a lot of background. Oksana, our Vatican guide, had lots of inside info, although I feel we literally ran thru the Vatican museum. I somehow thought we were going to St. Peter's Basilica, but it was not part of the tour.
The train rides were supremely comfortable and we had no problems finding our car and seats due to the detailed info Kimkim provided.
Our Pompei excursion with Vincenzo was particularly fun for me because so much more has been unearthed since my last visit.
Our cooking classes with Lily in Rome and Leonardo in Florence were particularly fun for the girls. They learned a lot and we had delicious meals to boot.
Daniela, our guide in Florence, was excellent and highlighted and explained some of the pertinent history that makes Florence so unique.
Rita guided us in Venice, a magical city if there ever was one. She made the narrow passageways seem not so daunting and definitely hit the highlights. Gianmarco took us to Burano and Murano and explained why these islands are so special. He was patient and kind even when we were late getting back to the boat.
All our accomodations were clean, safe, and very well located. It made getting around these crowded places pretty easy to navigate especially with the embedded links to maps.
Diliana, Erica, and Grant all checked in during the trip to see if things were going smoothly and it was comforting to know they were only a text away and response time was almost instantaneous.
I must say I was quite nervous before the trip that all guides and drivers were where they should be at the right time and I shouldn't have worried.
Thanks, Kimkim for your attention to detail and excellent and thoughtful planning. I have already been recommending Kimkim to others and will continue to do so. You have provided my granddaughters with fantastic memories.

Hotel Reviews
Hotel ai Mori d'Oriente
Venice

This is a grand hotel in a quieter, more residential area, but that makes it quieter. Still only short walk to all of Venice's tours and landmarks.

Authenticity & Character
Very unique and historical architecture
Location
Staff
Cleanliness & Comfort
Excellent bath amenities
Hotel Hermitage
Florence

This hotel could not be better located, just steps away from important sites in Florence. My only complaint is that the two person elevator services the restaurant and guests and the wait for it can be a problem.

Authenticity & Character
Location
Absolutely near what make Florence special
Staff
Cleanliness & Comfort
Rooms are quite small
Hotel Villa di Sorrento
Sorrento

Loved the spacious and airy rooms right on a main square.

Authenticity & Character
Location
Close to the heart of all the action, but can be a bit noisy
Staff
Cleanliness & Comfort
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jun 23, 2026
What an incredible trip to have shared with your granddaughters, I'm so happy it all came together the way it did! Every one of those guides is so good at what they do, and I love that each one brought something different to the experience. I'll pass along your kind words to Diliana and Grant, it really is a team effort and they'll be so thrilled to hear this. Most of all, I love knowing your granddaughters are leaving with memories of Italy with you that will stay with them forever. That's... Read more

What an incredible trip to have shared with your granddaughters, I'm so happy it all came together the way it did! Every one of those guides is so good at what they do, and I love that each one brought something different to the experience. I'll pass along your kind words to Diliana and Grant, it really is a team effort and they'll be so thrilled to hear this. Most of all, I love knowing your granddaughters are leaving with memories of Italy with you that will stay with them forever. That's exactly why we do this! Thank you for trusting us with such a meaningful trip and for recommending us to others. 💛

Palermo in general seemed a bit shabby ( a lo...
Italy | Jun 9 - Jun 15, 2026

T
Terri R.
Kansas City, MO | Reviewed on Jun 19, 2026

Palermo in general seemed a bit shabby ( a lot of trash everywhere) The food tour was fantastic , Our guide Angelo was wonderful and very funny.
Cefalu and Hotel Kalura were an absolute dream.
Tripani- on-street parking was challenging. Hotel Gancia - water was no potable!! Never encountered that before.
Castelemare del Golfo was very pretty and we loved our hotel. Parking was a challenge.

Local specialist: Giorgia Torre

We had the most amazing trip organised by Cat...
Italy | May 26 - Jun 16, 2026

D
Darren C.
Australia | Reviewed on Jun 18, 2026
We had the most amazing trip organised by Caterina and the KimKim team, highlights were Lake Garda, Bologna and Sorrento, however the entire trip was fantastic. Read more

We had the most amazing trip organised by Caterina and the KimKim team, highlights were Lake Garda, Bologna and Sorrento, however the entire trip was fantastic.

Hotel Reviews
Kolbe Hotel Rome
Rome

Really clean and comfortable with a great outdoor garden area to relax in.

Authenticity & Character
Location
Central to the main attractions and the resturant district.
Staff
Cleanliness & Comfort
Rosso 23
Florence

Neat and tidy Hotel, staff weren't as friendly as all other stops and not as helpful, and the breakfast was just ok.

Authenticity & Character
Location
Good location out of the hussle and bussle and only a couple minute walk to the centre of town.
Staff
Cleanliness & Comfort
I Portici Hotel
Bologna

Very upmarket Hotel and quote luxurious, on the main street and a short walk to the sqaure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Césa Tyrol
Canazei

Very helpful staff and only a short stroll to town, and nicely renovated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Caesius Thermae & Spa Resort
Bardolino

Great location and really lovely Hotel, the staff were helpful and friendly, and had great ammentities.

Authenticity & Character
Location
Very central.
Staff
Cleanliness & Comfort
Exceptional clean and great size rooms.
Activity Reviews
Cycle the Appian Way - Bike or e-Bike tour
Cycle the Appian Way - Bike or e-Bike tour
Rome

We didnt do it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in Florence with Gelato
Private e-bike tour in Florence with Gelato
Florence

Fantastic trip and the guide was sensational, a lovely family business.

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza and Gelato making Class (group tour)
Pizza and Gelato making Class (group tour)
Italy

This was ok, the quality of the pizzas were just ok, it is obviously hard to make dough and have it cure in the short time we were there, so maybe they could teach how to make the dough and go through the process however have some other bases there that were made the day before to make the end eating experience a bit better.

Quality of Experience
Guides, Drivers and Staff
Self explore Bardolino
Self explore Bardolino
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private excursion to Lucca and Pisa - access to the Leaning Tower included
Private excursion to Lucca and Pisa - access to the Leaning Tower included
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Verona Day Trip
Verona Day Trip
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Half day foodie tour in Bologna
Half day foodie tour in Bologna
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

Planning made easy!
Italy | Apr 17 - May 2, 2026

Lisa
Lisa M.
Los Angeles, CA | Reviewed on Jun 18, 2026
We used KimKim to help plan our 30th anniversary trip to Italy, and we could not have asked for a better experience. From the very beginning, our planning specialist, Fabio, was exceptional. He truly listened to what we wanted from our trip and was incredibly patient as we explored different ideas and made decisions. He provided thoughtful suggestions, helped us find wonderful places to stay, and created an itinerary that felt personal and perfectly suited to us.
Our journey took us to Lake...
Read more

We used KimKim to help plan our 30th anniversary trip to Italy, and we could not have asked for a better experience. From the very beginning, our planning specialist, Fabio, was exceptional. He truly listened to what we wanted from our trip and was incredibly patient as we explored different ideas and made decisions. He provided thoughtful suggestions, helped us find wonderful places to stay, and created an itinerary that felt personal and perfectly suited to us.
Our journey took us to Lake Como, Venice, Florence (including a wine tasting experience in the Tuscany region), and Positano. Each destination was made even more special by the amazing guides and drivers who helped us experience Italy in such a meaningful way. Our tour guides were extremely knowledgeable, sharing the history, culture, and stories of each area we visited. They helped bring each location to life and gave us insights we would never have discovered on our own.
One of the highlights of our trip was the incredible drivers assigned to us in each location. We often had the same driver for multiple days, which allowed us to build a real connection and get to know each other. We spent many hours with them each day, and they became so much more than transportation providers. They shared stories about their families, their culture, and their lives in Italy, making our experience feel authentic and personal. They were also wonderful guides in their own right, telling us about the history and traditions of the places we traveled through.
Our drivers and guides were always friendly, helpful, and willing to customize our days whenever possible. When we wanted to make changes during the trip or add more time to explore certain areas, Fabio was always available and quickly helped make those adjustments happen. His flexibility allowed us to see even more and enjoy our time without stress.
This was a once-in-a-lifetime anniversary trip, and KimKim helped make it truly unforgettable. We are so grateful to Fabio, our guides, and our drivers for creating such a memorable and personal Italian adventure. We would highly recommend KimKim to anyone looking for a thoughtfully planned and customized travel experience.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 19, 2026
Buongiorno Lisa, Thank you so much for this incredibly kind and thoughtful review. It was an absolute pleasure working with you and Eric from the very beginning and helping shape your 30th anniversary trip to Italy. I am really happy to hear that the itinerary felt personal and well suited to you both, and that each destination—from Lake Como to Venice, Florence, Tuscany, and Positano—delivered such special memories. I am especially glad that the guides and drivers helped bring the... Read more

Buongiorno Lisa,

Thank you so much for this incredibly kind and thoughtful review.

It was an absolute pleasure working with you and Eric from the very beginning and helping shape your 30th anniversary trip to Italy. I am really happy to hear that the itinerary felt personal and well suited to you both, and that each destination—from Lake Como to Venice, Florence, Tuscany, and Positano—delivered such special memories.

I am especially glad that the guides and drivers helped bring the experience to life in such an authentic and meaningful way. I will make sure to share your lovely words with them, as I know they will be very happy to hear this.

I also really appreciate your mention of the flexibility during the trip. Being able to adjust things in real time is exactly how I want my clients to travel, so I am happy it made such a difference for you.

Thank you again for trusting me with such an important celebration. I would be delighted to help you and Eric plan another Italian adventure in the future.

Wishing you both many more years of happiness together ❤️

Arrivederci,
Fabio

I had an outstanding experience with Kim Kim ...
Italy | May 31 - Jun 11, 2026

Patricia
Patricia D.
Miami, FL | Reviewed on Jun 17, 2026
I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations. Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called... Read more

I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations.

Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called her she said wait a minute then she called the captain and they came back and got us. Second example we were at the Vatican we had a private tour with a gentleman named Rich and he asked how good we were with stairs, my husband said fine I said I don’t know. Without saying a word he tested us out and knew I wasn’t good at stairs without saying a word he took the no. stairs route Rich called Melanie and told her that I was not good at stairs. Melanie immediately canceled the group tour in Pompeii and treated us to a private tour so that I would be safe then we had lunch at a local winery which was wonderful thank you Melanie and thank you Rich and Kim Kim group our honeymoon was stress-free and enjoyable Pat and Jack Drewiega from Clearwater Florida

Hotel Reviews
Aquae Romanae Bed and Breakfast Sorrento
Sorrento

It was absolutely spotless they were helpful the room was really nice and it was centrally located which was wonderful the coffee was wonderful the little store downstairs was great it was great great great

Authenticity & Character
Everything
Location
I already told you.
Staff
Everything
Cleanliness & Comfort
Everything
Hotel Barberini Roma
Rome

The bathroom was strange the location was great,

Authenticity & Character
Location
Close to the fountain
Staff
Cleanliness & Comfort
No
Activity Reviews
Lemon tour and lunch (or dinner) in Sorrento
Lemon tour and lunch (or dinner) in Sorrento
Sorrento

We could walk to it from our hotel or B&B and it was very interesting and learning how to make lemon cello will be lots of fun at home.

Quality of Experience
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Beautiful experience gorgeous the driver was perfect stopped at a beautiful restaurant loved all of it

Quality of Experience
Melanie, and the driver was excellent
Guides, Drivers and Staff
Transport
The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Very knowledgeable. Very careful because of my walking. I have her any day of the week

Quality of Experience
Food
I am
Guides, Drivers and Staff
Transport
Small group boat excursion to Capri from Sorrento
Small group boat excursion to Capri from Sorrento
Italy

The girl was great at explaining things the captain was good because he came back and got us when we were late.

Quality of Experience
Guides, Drivers and Staff
Transport
They were all great.
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Rich made it special he was going to be a priest but then met somebody and has three children he was very good and knowledgeable took pictures to show us certain things to look for superb and understanding that I needed to not walk upstairs

Quality of Experience
Rich
Guides, Drivers and Staff
All were helpful and knowledgeable
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2026
Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments...
Read more

Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments during every day life.

Thank you so much for trusting me with your trip, maybe one day I'll take you up on visiting you in the US.

Grazie from us all at ItalyCharme and kimkim! Take care and stay in touch!

Highly recommend!
Italy | May 1 - May 9, 2026

Aileen
Aileen N.
Ashburn, VA | Reviewed on Jun 17, 2026

Highly recommend! My friend and I planned a multi city trip through Italy in 9 days and Melanie and her team were amazing! She was very accommodating and responded quickly to any questions and requests we had. She set up an amazing trip for us. She and her team were very responsive and had great communication throughout our trip. I would absolutely have her plan my next trip!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2026

Hi Aileen,
thank you so much for such a lovely review, it always means a lot.
I'm so pleased we were able to create this trip for you both exactly how you wanted and everything went smoothly.
I look forward to planning your next trip to Italy!!!

A presto,
Melanie

Lorenza made the experience of planning our t...
Italy | Jun 1 - Jun 13, 2026

D
Dani g.
Canada | Reviewed on Jun 16, 2026
Lorenza made the experience of planning our trip to Italy so easy. She always responded right away to any questions or concerns that I had. Having the day by day itinerary was great, with all the times and meeting points and tickets included. Would absolutely plan another trip using this service! Read more

Lorenza made the experience of planning our trip to Italy so easy. She always responded right away to any questions or concerns that I had. Having the day by day itinerary was great, with all the times and meeting points and tickets included. Would absolutely plan another trip using this service!

Hotel Review
Corte dei Sogni Boutique Hotel & Spa
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Pizza Making Class
Pizza Making Class
Italy

We had so much fun learning to make pizza. The staff was so friendly and knowledgeable, and our pizza was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa
Lorenza
Lorenza Cannarsa
Local specialist in Città della Pieve | Replied on Jun 22, 2026

Dear Dani,
thank you so much for your lovely words! It was a pleasure planning your Italy trip, and I'm so glad the experience felt smooth and stress-free from start to finish.
We hope to welcome you back to Italy very soon!
Warm regards,
Lorenza

Well done!
Italy | Jun 2 - Jun 7, 2026

C
Christy G.
Ashburn, VA | Reviewed on Jun 16, 2026
Lorenza did a wonderful job of understanding the kind of trip we wanted to have and made it happen! She chose wonderful, knowledgeable guides (Ricardo, Laura, Davide) and had clearly briefed them on our priorities. :) When we hit a bump they stepped in and made sure that it was JUST a bump and didn't derail our tight schedule. THANK YOU!! Read more

Lorenza did a wonderful job of understanding the kind of trip we wanted to have and made it happen! She chose wonderful, knowledgeable guides (Ricardo, Laura, Davide) and had clearly briefed them on our priorities. :) When we hit a bump they stepped in and made sure that it was JUST a bump and didn't derail our tight schedule. THANK YOU!!

Hotel Reviews
Hotel Pausania
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Bezzi
Ravenna

Amazing location, well appointed. The staff was so helpful and kind. The only downside was a round bed, which for two very tall people was not very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorenza Cannarsa
Lorenza
Lorenza Cannarsa
Local specialist in Città della Pieve | Replied on Jun 22, 2026

Dear Christy,
thank you so much for taking the time to leave such a kind review! It was a genuine pleasure designing this trip for you, and I'm so happy it all came together the way we hoped.
Ricardo, Laura, and Davide will be thrilled to hear your words — I'll make sure to pass them along.
And yes, a bump or two is always part of the adventure — what matters is that it stays just that! Thank you again for trusting us, and we hope to welcome you back to Italy soon.
Warm regards,
Lorenza

Dream Ancestry Trip to Italy!
Italy | Jun 3 - Jun 12, 2026

Mindy
Mindy B.
Highlands Ranch, CO | Reviewed on Jun 15, 2026
Anita did a fantastic job at planning and arranging our trip to Italy! It has been a lifelong dream for my Mom and I to visit where my grandfather was born in Italy. Everything went amazingly from the private drivers to the incredible guides throughout Naples, Sorrento, and Rossano. Our day on a private boat on the Amalfi coast was one of the highlights with the gorgeous views of the cliffs and swimming in beautiful blue waters. Spending the day with our private guide, Enza, in Scala Coeli... Read more

Anita did a fantastic job at planning and arranging our trip to Italy! It has been a lifelong dream for my Mom and I to visit where my grandfather was born in Italy. Everything went amazingly from the private drivers to the incredible guides throughout Naples, Sorrento, and Rossano. Our day on a private boat on the Amalfi coast was one of the highlights with the gorgeous views of the cliffs and swimming in beautiful blue waters. Spending the day with our private guide, Enza, in Scala Coeli was so special. We were able to see original documents of my grandfather's birth certificate and my great grandparents' marriage certificate. We also had a local person show us around the village including where my grandfather was born. The places we stayed were perfect with beautiful views in Sorrento and Rossano. We had a private large balcony on Sorrento with views of the mountains all around. This was such a meaningful experience for me and my Mom that we will carry with us for a lifetime. This was also the second time I have used Kim Kim to create a great trip from me, and I could not more highly recommend them!

Hotel Reviews
Naplesuite B&B
Naples

Great location! Staff was very helpful and the room was clean and very comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tenuta Ciminata Greco
Rossano

Located in the mountains overlooking Sorrento and the coast! A beautiful and serene location with historic grounds where they press their own olive oil! What a special place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Kalea
Sorrento

Beautiful room with a private and spacious balcony! Breakfast was delicious and fresh! Views from our balcony were absolutely stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rinuccini Relais Hotel
Naples

Nice, spacious rooms! Delicious breakfast! Staff was very helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Royal Palace of Caserta: Italy’s Hidden Gem
The Royal Palace of Caserta: Italy’s Hidden Gem
Naples

Had a great tour through the palace learning the history of this magnificent structure!

Quality of Experience
Guides, Drivers and Staff
Transport
Trace Your Roots: Personalized Ancestry Journey
Trace Your Roots: Personalized Ancestry Journey
Italy

Special and memorable day with our private guide through my grandfather's village, Scala Coeli in Calabria. It was an emotional experience seeing original documents of my ancestors and walking the streets they had once walked. I had no idea how beautiful it was there! We then had a delectable lunch at a seaside resort with the best seafood I have ever had! My Mom and I will never forget this day!

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy

An awesome day cruising the coast on a private boat! Absolutely stunning views and so fun to swim him the crystal blue waters!

Quality of Experience
Guides, Drivers and Staff
Transport
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

Seeing the Blue Grotto and walking around he beautiful and picturesque Capri Island!

Quality of Experience
Guides, Drivers and Staff
Transport
Cook with a Local Chef in Sorrento
Cook with a Local Chef in Sorrento
Italy

Such a unique and personal experience! Our chef welcomed me and my Mom into her home to prepare an authentic and delicious meal. It was a wonderful time!

Quality of Experience
Guides, Drivers and Staff
Transport
Our taxi got a little lost, but we were able to call the Chef's home and get helpful directions.
A Journey Through Pompeii & Mt Vesuvius
A Journey Through Pompeii & Mt Vesuvius
Naples

Such a great day with a private guide in Pompeii, delicious lunch, and a hike to the top of Mt. Vesuvius!

Quality of Experience
Food
Guides, Drivers and Staff
Antonio was the best!
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jun 16, 2026
Hi Mindy, Thank you so much for your kind words! It was truly a pleasure helping you and your Mom plan this very special journey. Knowing that you were able to visit your grandfather's birthplace, discover your family history, and see the original documents of your ancestors makes me very happy. I'm especially glad that Enza was able to help you immerse yourselves in your family's heritage and create such meaningful memories in Calabria. I'm also glad to hear that you enjoyed the Amalfi... Read more

Hi Mindy, Thank you so much for your kind words! It was truly a pleasure helping you and your Mom plan this very special journey.

Knowing that you were able to visit your grandfather's birthplace, discover your family history, and see the original documents of your ancestors makes me very happy. I'm especially glad that Enza was able to help you immerse yourselves in your family's heritage and create such meaningful memories in Calabria.

I'm also glad to hear that you enjoyed the Amalfi Coast boat day, your guides, accommodations, and all experiences throughout Naples, Sorrento, and Calabria.

Thank you again for trusting me and KimKim for a second trip. It means a lot to receive such positive feedback, and I hope to help you plan another amazing adventure in the future, weather it is to Italy, Spain, portugal or morocco!

Warmest regards,
Anita

Northern Italy
Italy | May 28 - Jun 12, 2026

L
Laura T.
Canada | Reviewed on Jun 15, 2026
While our guide changed several times, there seemed to be a smooth transition to the next person. When we had questions or needed assistance the guides were quick to reply, and helpful. Setting up our rental car and accommodations was excellent. We didn't use the service for too many excursions other than a guided bike and hike which were both excellent. We stayed in three different places over just over two weeks. Accommodations were all excellent. We didn't really care for our first town,... Read more

While our guide changed several times, there seemed to be a smooth transition to the next person. When we had questions or needed assistance the guides were quick to reply, and helpful. Setting up our rental car and accommodations was excellent. We didn't use the service for too many excursions other than a guided bike and hike which were both excellent. We stayed in three different places over just over two weeks. Accommodations were all excellent. We didn't really care for our first town, Lake Garda but enjoyed Lake Iseo, and loved the Dolomites.

Hotel Reviews
Waldrast - Forestside Living
Siusi (BZ)

Beautiful hotel set within walking distance to the trails and Gondala ride. They include guided cycling and hiking day adventures which was really nice. While several hotels participate in this shared offering, there was only one other couple for our bike day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Romantik Hotel Relais Mirabella Iseo
Clusane Iseo (BS)

Loved this hotel up on the hillside. Beautiful surroundings and lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Piccola Vela
Desenzano del Garda

Wonderful hotel with great service. All people were very friendly and the food was excellent. We had a wonderful dinner. The grounds of the hotel were relaxing and peaceful, out of the business of the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Walking the Dolomites: Guided Hike on Alpe di Siusi
Walking the Dolomites: Guided Hike on Alpe di Siusi
Italy

The guide was absolutely excellent. We had a very full day on Alpe di Siusi and it was one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2026

Hi Laura! Thank you so much for taking the time to share your experience! I'm so glad to hear that you enjoyed the accommodations, the guided hike and bike tour, and especially your time in the Dolomites—it truly is a very special place. Thank you as well for your honest feedback about Lake Garda. Every traveler connects differently with each destination, and it's always helpful for us to hear what resonated most with you. It was a real pleasure helping you to enjoy this journey! Warm regards, Bea.

Multigenerational Family Travel in Amalfi Coast and Tuscany-- I trust Italy Charme!
Italy | Mar 27 - Apr 8, 2026

Pam
Pam W.
Alexandria, VA, USA | Reviewed on Jun 14, 2026
If you're a travel advisor collaborating with a multi-generational family on a stay in Tuscany and/or the Amalfi Coast, you owe it to yourself to reach out to Italy Charme (Melanie is my go-to there) to have as your in-country partner. They go above and beyond to make sure clients experience Italy like a local! No question I (or any of my clients' 1000s ;)) had was too difficult (or dumb) for them to assist me -- making me look like the expert in the US with my expert partners in-country in... Read more

If you're a travel advisor collaborating with a multi-generational family on a stay in Tuscany and/or the Amalfi Coast, you owe it to yourself to reach out to Italy Charme (Melanie is my go-to there) to have as your in-country partner. They go above and beyond to make sure clients experience Italy like a local! No question I (or any of my clients' 1000s ;)) had was too difficult (or dumb) for them to assist me -- making me look like the expert in the US with my expert partners in-country in Italy. We had worked on this itinerary for over 6 months, and Melanie (and the rest of the team at Italy Charme) allowed me to breathe a sigh of relief, even while my clients (family of 10, ages 3 to 85) were going from one villa to the next . . . and all the little towns worth seeing in between. I wouldn't hesitate to collaborate with Melanie and her team at Italy Charme with future client requests in Italy!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 15, 2026

Hi Pam,
thank you so much for such a lovely review.
I must admit the harder the booking the more challanging and rewarding it is, we were a great team and we got evey single thing right and exactly how they wanted it.

I must say behind it all, we have a fantastic booking and concierge team, they make all the magic happen from behind the scenes.

I look forward to heping you with your next trip to Italy!

Melanie

Southern Italy in Lesser Known Areas-- My Go To Partner!
Italy | Apr 30 - May 12, 2026

Pam
Pam W.
Alexandria, VA, USA | Reviewed on Jun 14, 2026
This was my second client trip in Italy, where I was able to collaborate with Melanie and her team at Italy Charme. Her (and their) assistance in helping me understand the intricacies of the two destinations that I wasn't that familiar with (Palermo/Sicily, and Puglia) was how it started, and their care for my clients during their entire time in Southern Italy-- even changing tours at the last minute-- was the icing on the cake for how they made us look like Rock Stars to our shared clients.... Read more

This was my second client trip in Italy, where I was able to collaborate with Melanie and her team at Italy Charme. Her (and their) assistance in helping me understand the intricacies of the two destinations that I wasn't that familiar with (Palermo/Sicily, and Puglia) was how it started, and their care for my clients during their entire time in Southern Italy-- even changing tours at the last minute-- was the icing on the cake for how they made us look like Rock Stars to our shared clients. They even assisted me with snags that neither of us could have planned for (caused by the clients) without creating more chaos or issues. I highly encourage other Travel Advisors and agencies to collaborate with Italy Charme for your client needs in all of Italy-- you won't regret it!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 15, 2026

Hi Pam,
thanks for this review too!
This was a tricky one and kept us on our toes until the end, but everything wend perfectly fine and even on the last day, we sorted it with no problems!

Thanks again for working with me on this trip, and I look forward to helping you plan more in the future!

Melanie

Memories for a lifetime
Italy | Jun 8 - Jun 12, 2026

R
Robert B.
Kansas City, MO | Reviewed on Jun 13, 2026
Rita put together the trip of a lifetime! This was our first trip to Italy (won’t be our last). My family and I thank you! Read more

Rita put together the trip of a lifetime! This was our first trip to Italy (won’t be our last). My family and I thank you!

Activity Reviews
A True Taste of Tuscany: Olive Oil & Wine Tasting
A True Taste of Tuscany: Olive Oil & Wine Tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany at Sunset: A Wine & Dinner in Chianti Vineyard
Tuscany at Sunset: A Wine & Dinner in Chianti Vineyard
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pasta Cooking Workshop & Wine Tasting in a Countryside Estate
Pasta Cooking Workshop & Wine Tasting in a Countryside Estate
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Robert, thank you so much for your kind words! I’m really happy to hear that you and your family had such a great first trip to Italy and that it turned into a memorable experience. It was a real pleasure working with you, and I’d be delighted to help you plan your next visit to Italy, Spain, Portugal, or Morocco in the future. All my best, Rita 🥰

Giulia did a masterful job turning our wishes...
Italy | May 21 - Jun 5, 2026

D
Doug B.
Chicago, IL | Reviewed on Jun 12, 2026

Giulia did a masterful job turning our wishes into an amazing itinerary. Best of all, she made it all work seamlessly with some great guides! Maria and Luca in Rome, Alexandra in Florence, Alessandra in Como, Giovanni in Venice, Stephan behind the wheel to San Gimignano were just wonderful. Pleasant, informed, entertaining and enthusiastic!

Great trip to be remembered! Thanks Kim Kim!

Brown Family

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jun 15, 2026

Thank you so much Dough for your wonderful review!
I am so glad to hear that your family trip was exactly as you dreamt, this was precisely what I worked for...and I couldn't be happier!😊
I am sure you will keep amazing memories for a long time! But if ever you wished to come back to Italy... you know where to find us!
All the best from Italy!
Giulia

We did three excursions and had drivers to ea...
Italy | Jun 1 - Jun 4, 2026

M
Michael N.
Newark, NJ | Reviewed on Jun 11, 2026
We did three excursions and had drivers to each and had a driver from the airport. Kim Kim was not good, or great but exceptional. Every person was professional, friendly and it ran like clockwork. We had an amazing time in Sicily. Thank you! Read more

We did three excursions and had drivers to each and had a driver from the airport.

Kim Kim was not good, or great but exceptional. Every person was professional, friendly and it ran like clockwork.

We had an amazing time in Sicily. Thank you!

Hotel Review
Hotel Sunset
Cefalù
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Driver at disposal
Private Driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Meet a "Manna" producer and discover an ancient tradition
Meet a "Manna" producer and discover an ancient tradition
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at disposal
Private Driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 21, 2026
Thank you so much for your kind words. Reading that your experience was not just good or great, but exceptional, truly means a lot to us. We work hard behind the scenes to ensure that every transfer, excursion, and detail comes together seamlessly, so it is incredibly rewarding to know that everything ran like clockwork during your journey. Most importantly, we are delighted to hear that you had an amazing time discovering Sicily. It is a destination that holds a special place in our... Read more

Thank you so much for your kind words.

Reading that your experience was not just good or great, but exceptional, truly means a lot to us. We work hard behind the scenes to ensure that every transfer, excursion, and detail comes together seamlessly, so it is incredibly rewarding to know that everything ran like clockwork during your journey.

Most importantly, we are delighted to hear that you had an amazing time discovering Sicily. It is a destination that holds a special place in our hearts, and we are thrilled that you were able to experience its beauty, culture, and hospitality.

Thank you again for placing your trust in us. We hope to welcome you back to Italy for another unforgettable adventure in the future.

Warm regards,

Jessica & the Storywalking Team

Mother Daughter Italy Trip
Italy | May 30 - Jun 6, 2026

Joan
Joan C.
Pittsburgh, PA | Reviewed on Jun 11, 2026
All of the guides were so nice and knowledgeable. We especially enjoyed our time with Marco during our visit to lake Cuomo. Even though it was super crowded Marco was able to get us on and off the boat in a very efficient manner he also modified our train trip for us because of an unanticipated delay which was a very clever way to help us enjoy the most for our time there. Marco went above and beyond, he even found us an exclusive restaurant with beautiful views. This was an amazing tour... Read more

All of the guides were so nice and knowledgeable. We especially enjoyed our time with Marco during our visit to lake Cuomo. Even though it was super crowded Marco was able to get us on and off the boat in a very efficient manner he also modified our train trip for us because of an unanticipated delay which was a very clever way to help us enjoy the most for our time there. Marco went above and beyond, he even found us an exclusive restaurant with beautiful views. This was an amazing tour and we will always remember the hospitality that Marco gave us and a real flavor for the local culture!

We especially enjoyed our Milan experience where the driver for my daughter came back to the hotel to deliver her her passport that she left in the car! Grazie mile!!!! The hotel the Square Milano Duomowas also extremely comfortable and welcoming they even let my daughter check in before me without her passport.

Hotel Reviews
Hotel Barocco
Rome

Very charming hotel - we especially enjoyed the breakfast and the staff that served us there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The air conditioning did not de-humidify very well.
Rivoli Boutique Hotel
Florence
Authenticity & Character
Beautiful and unique decor with beautiful plants everywwhere, we especially loved the jasmine right outside our apartment!
Location
within walking distance to all!
Staff
Our staff were very helpful in going out of their way to help us with dinner reservations!
Cleanliness & Comfort
Our suite was a little noisy as it was right next to the restaurant. On the last day there was a huge leak in our apartment with water pouring from n the ceiling, they also lost power - we were glad to have been checking out that day.
Hotel The Square Milano Duomo
Milan

Very clean and upscale hotel! You will feel very welcomed -great location too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Rome
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Half-Day Chianti Wine Experience
Half-Day Chianti Wine Experience
Florence
A Day on Lake Como: From Varenna to Bellagio
A Day on Lake Como: From Varenna to Bellagio
Milan
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 12, 2026

Hi Joan, thank you so much for your thoughtful review! I am happy to hear that you had such a memorable experience in Italy 🤩 Marco will be especially thrilled to read your kind words.

Thank you as well for sharing your feedback on the hotels and activities throughout your journey. It was our pleasure to be part of your Italian adventure, and I am honored that these memories will stay with you. Grazie mille and safe travels! 🤗 Warm regards, Marina

Travel to Italy
Italy | May 23 - Jun 2, 2026

D
Debbie W.
Ashburn, VA | Reviewed on Jun 09, 2026
We had guided tours of Milan, Verona, and Venice. All the guides were knowledgeable and gave excellent tours. We particularly enjoyed the guide in Verona and Venice. Read more

We had guided tours of Milan, Verona, and Venice. All the guides were knowledgeable and gave excellent tours. We particularly enjoyed the guide in Verona and Venice.

Hotel Reviews
Ca' Pozzo Inn
Venice

This was a nice hotel tucked away in a quite part of town. It was perfect for our visit to Venice. Breakfast was good. The room was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Garni Snaltnerhof
Ortisei

We enjoyed this hotel. It was in a great location. The room was sizeable and comfortable. Breakfast was very good. We were not expecting the public transportation ticket that came with the room. This came in very handy and we used public transportation for 2 days with ease. It was a super perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Briosa
Bolzano

This hotel was very unique and reminded us of Ikea with the more modern style. The room was large and clean and the shower was great. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Verona - Grand Hotel Des Arts
Verona

We enjoyed this hotel. It was close to the main train station for easy access. We didn't realize the room bar was included until arrival but it included only 1 beer and some water and juice - not really a great perk... The room was sizeable, clean, breakfast was really good, the shower was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antica Locanda dei Mercanti
Milan

We really liked this hotel. We were not aware before hand that you have to enter a hallway to access the hotel. When we arrived we entered the hallway and someone came and closed the large doors behind us. It was a little scary for a moment until we found a stair case leading up to the hotel and were greeted by hotel staff. The room was comfortable and large and the shower was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Italy

Our guide was excellent and knowledgeable. We were able to enter the Basilica and Palace and the guide added valuable information to the experience.

Quality of Experience
Guides, Drivers and Staff
The Art of Fresh Pasta: A Hands-On Venetian Cooking Class
The Art of Fresh Pasta: A Hands-On Venetian Cooking Class
Venice

This was a fun experience. The explanation and directions of where to go were lacking some details. The experience was in the upper most floor of a building that had to be accessed by ringing the doorbell. While we figured this out easy enough it would have been easier to have that information up front. The cooking class was fun and the chef was fun and interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Bolzano Food Walk: Flavors of the Dolomites
Bolzano Food Walk: Flavors of the Dolomites
Italy

This was a fun tour of the old town of Bolzano and to learn about some of the history and the food. The guide was excellent and was local so took us to very unique and great stops on the tour.

Quality of Experience
Food
Guides, Drivers and Staff
 In the Footsteps of Romeo & Juliet in Verona
In the Footsteps of Romeo & Juliet in Verona
Italy

Our guide was excellent and we enjoyed walking through Verona. The tour did not include many entries so be aware of the fact that you will just be walking by most of the sites. This was fine for us since our time in the city was short.

Quality of Experience
Guides, Drivers and Staff
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

The tour was a quick overview of the sights in Milan. It did not include any entries and that was a bit disappointing but okay for the time we had to spend in the city.

Quality of Experience
Guides, Drivers and Staff
Transport
not applicable
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Debbie, thank you so much for your detailed review! We’re delighted to hear that you had such a wonderful time exploring Italy. I’ll be sure to pass along your feedback to your guides. It was a pleasure planning this journey for you, and we look forward to helping you plan your next adventure. All the best, Rita🥰

Amazing trip because of KimKim
Italy | Jun 1 - Jun 4, 2026

Jessica
Jessica H.
Newark, NJ | Reviewed on Jun 08, 2026
Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was... Read more

Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was fantastic because of the captain and his wife; they were so welcoming and fun! We went to meet a manna producer on the top of a mountain which we all loved WAY more than we expected! We had no idea what manna was or why it was a notable stop, but all of that changed once we met Mario. Madonie Explorers did a great job joining with Sealand and Mario. Storywalkingtours was our in-country contact and they answered every question and request in a timely manner and gave us an overview of each day the night before, which was so helpful.

I can't say enough positive things about our experience because of everyone involved in planning it. I 100% recommend everyone I just mentioned for top-notch planning and communication.

Hotel Review
Hotel Sunset
Cefalù

This hotel is not only at a perfect location right down the street from all of the restaurants and bars, but it was a little oasis on its own. The rooms are a bit smaller than we are used to in America; however it was very comfortable, clean, and well-appointed. Everyone on the staff was pleasant and eager to help us. They were also very patient with our broken Italian! There are multiple outdoor areas for lounging, there is a rooftop bar with an infinity-edge pool overlooking downtown Cefalu, and live piano music in the lobby a few nights a week. The beach is literally across the street, it's in a quiet location, and is a five-minute walk to the start of the bars and restaurants.

Authenticity & Character
So many areas to sit and enjoy the view of Cefalu and the sea
Location
Perfect distance if you want easy access to downtown, but a place to escape the noise at night.
Staff
They were helpful and kind
Cleanliness & Comfort
Very clean!
Activity Reviews
Meet a "Manna" producer and discover an ancient tradition
Meet a "Manna" producer and discover an ancient tradition
Italy

We had NO IDEA what to expect here, but were blown away by what we saw. Mario is on of 18 manna producers left in the world and learning about the process on the top of a mountain was a once-in-a-lifetime experience. Once we got to the top, we saw his "office" which is a collection of ash trees (manna sap) olive trees, and almond trees. We learned about his ability to graph various trees and his deep knowledge of manna harvesting. Even though the manna was not being harvested when we visited, we got to try some from the season before!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at disposal
Private Driver at disposal
Italy

Every driver was attentive and professional!

Quality of Experience
Guides, Drivers and Staff
Professionally dressed, always offered water, there were phone chargers in the back seats
Transport
Clean, large, beautiful rides each time
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy

This was one of our favorite activities of the trip! Captain Alex and his wife Melinda (ex-pat from Indiana) were so friendly, welcoming, and fun! As we went along the coast of Cefalu, Melinda gave us some of the history, pointed out landmarks, and gave us some of the inside scoop on the real estate and hotels. As we anchored for the sunset, they brought out food and drinks for aperitivo with a perfectly-paired playlist. We waved goodbye to the sun as it set on the horizon and got to see Cefalu in a whole new light on the way back.

Quality of Experience
Didn't know what to expect and loved it!
Guides, Drivers and Staff
Fun and knowledgeable. I felt safe the whole time and learned a lot
Transport
Smooth, slow ride which is perfect for people who might not like being on the water.
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 21, 2026
Thank you so much for this wonderful review. Reading your words is incredibly rewarding for our entire team. One of the things we love most about designing journeys is helping travelers connect with places and stories that are deeply personal to them, and it was a true pleasure to help you explore Cefalù, Cerda, and the area connected to your family history. We are especially happy to hear how much you enjoyed meeting the local people who make Sicily so special. Experiences such as the... Read more

Thank you so much for this wonderful review.

Reading your words is incredibly rewarding for our entire team. One of the things we love most about designing journeys is helping travelers connect with places and stories that are deeply personal to them, and it was a true pleasure to help you explore Cefalù, Cerda, and the area connected to your family history.

We are especially happy to hear how much you enjoyed meeting the local people who make Sicily so special. Experiences such as the sunset cruise, your visit with Mario and the discovery of manna, and the time spent exploring the Madonie region are exactly the kind of authentic encounters we hope will leave lasting memories long after the trip is over.

Thank you as well for recognizing the support provided by our Storywalking team. We know that attentive communication and daily assistance can make a significant difference during a journey, and we are delighted that you found our evening briefings and on-the-ground support helpful.

Most of all, thank you for placing your trust in us and for taking the time to share your experience. Reviews like yours remind us why we are so passionate about what we do.

We hope to welcome you back to Italy for another unforgettable adventure in the future.

Warmest regards,

Jessica Proietti
CEO & Founder
Storywalking

Nice experience!
Italy | May 28 - Jun 3, 2026

M
Mary M.
Chicago, IL | Reviewed on Jun 07, 2026
We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or... Read more

We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or answer questions if needed. We were also very appreciative of parking suggestions and mapped locations for the towns we visited.

Activity Review
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Italy

Beautiful location and knowledgeable employee who gave us some good understanding of the olive trees. The olive oil tasting and lunch were very nice.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Mary, thank you for your lovely review. I’m really happy to hear that the flexible itinerary worked well for you and helped you travel at your own pace after your organized tour. It was a real pleasure helping you along the way, and I’m delighted you felt supported throughout your journey. Hope to work with you in the future for your next adventure to Europe. All my best, Rita 🥰

Trip through Italy
Italy | Apr 10 - Apr 20, 2026

V
vaishnavi h.
Singapore | Reviewed on Jun 07, 2026
My friend and I recently used Kimkim to plan our trip to Italy, and we could not be happier with the experience. From start to finish, the process was seamless, personalized, and completely stress-free. What we loved most about Kimkim was how easy it made the planning process. The platform connected us with a local expert who actually knows the region, which is a massive upgrade from trying to piece together an itinerary through random blogs and booking sites. Every single ticket was booked... Read more

My friend and I recently used Kimkim to plan our trip to Italy, and we could not be happier with the experience. From start to finish, the process was seamless, personalized, and completely stress-free. What we loved most about Kimkim was how easy it made the planning process. The platform connected us with a local expert who actually knows the region, which is a massive upgrade from trying to piece together an itinerary through random blogs and booking sites. Every single ticket was booked for us ahead of time, making the logistics completely effortless on our end.

A huge, special shoutout goes to Leslie, our local specialist! Leslie was absolute pleasure to work with. Leslie took the time to understand what my friend and I were looking for—balancing our budget, pacing, and must-see sights. One of the best parts of the experience was the dedicated WhatsApp group chat they set up for us. It was incredibly helpful for getting prompt, quick responses to our questions from pre-trip planning all the way through the trip itself. Every evening, we received a daily reminder in the chat detailing the plan and schedule for the next day, which kept us organized and totally relaxed.

If you are looking to take a trip either alone or with family/friends, but don't want the headache of spending dozens of hours planning it, use Kimkim and ask for Leslie. Knowing we had a direct line of communication and that all of our logistics were handled gave us ultimate peace of mind. We will absolutely be using this service for our next adventure!

Hotel Reviews
Boutique Hotel Galatea
Rome

Convenient location to easily walk to the famous sights. Great for a short stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Florida
Sorrento

Great view from the balcony! Quiet and cosy surrounding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

Short walk from the train station, super convenient. Just be prepared for an uphill climb with luggage!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

Short walk from the train station, good breakfast options and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7Florence B&B
Florence

Great location, convenient and good options for when you are likely to spend most of your time walking around the city. Clean and comfortable place to get a good night's rest!

Authenticity & Character
Location
Just opposite the train station
Staff
Very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Storywalking Experience: Full Day Tour of Positano, Amalfi and Ravello with Limoncello Tour & Tasting
Storywalking Experience: Full Day Tour of Positano, Amalfi and Ravello with Limoncello Tour & Tasting
Italy

Such a fun experience driving through Amalfi, making limoncello and being entertained by the guide. He definitely scaled up the experience a lot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Naples to Amalfi Coast with Pompeii and Mt. Vesuvius en route - Self Guided
Private Transfer from Naples to Amalfi Coast with Pompeii and Mt. Vesuvius en route - Self Guided
Italy

Super convenient to be driven around and shown all the sights. Guide was great and very friendly.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Guide was so so good at explaining everything slowly and allowing us to really experience the whole tour!

Quality of Experience
Guides, Drivers and Staff
Pantheon Guided Tour
Pantheon Guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Venice to Dolomites and Cortina Day Trip
Venice to Dolomites and Cortina Day Trip
Venice

Despite the weather, the guide made the trip really fun and memorable for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Italy

Wonderful guide who was so patient and knew so much about the history and sights and was willing to share with us. She even gave us tips on what dishes we must have and where to find it!

Quality of Experience
Guides, Drivers and Staff
Train Tickets Florence > Pisa and viceversa
Train Tickets Florence > Pisa and viceversa
Italy

Great to have all the bookings made for us

Quality of Experience
Pisa Leaning Tower Tickets & Square of Miracles Monuments - Only Tickets
Pisa Leaning Tower Tickets & Square of Miracles Monuments - Only Tickets
Italy
Hand-made Pasta & Typical Dessert Cooking Class*
Hand-made Pasta & Typical Dessert Cooking Class*
Florence

Loved the experience. Great for beginners. The chefs took their time to show us how its done and made the class really fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 09, 2026
Hi Vaishnav! I was honestly hoping to receive your feedback, and reading this absolutely made my day. 😊 Thank you so much for taking the time to write such a thoughtful and detailed review. One of the things I care about most is making sure my travelers feel supported, informed, and relaxed throughout the entire experience, so knowing that the planning process felt seamless and stress-free means a great deal to me. I am especially happy to hear that the WhatsApp support and daily... Read more

Hi Vaishnav!

I was honestly hoping to receive your feedback, and reading this absolutely made my day. 😊

Thank you so much for taking the time to write such a thoughtful and detailed review.

One of the things I care about most is making sure my travelers feel supported, informed, and relaxed throughout the entire experience, so knowing that the planning process felt seamless and stress-free means a great deal to me.

I am especially happy to hear that the WhatsApp support and daily reminders helped you enjoy the trip without worrying about the logistics. My goal is always to let travelers focus on creating memories while we take care of everything happening behind the scenes.

It was truly a pleasure getting to know you both and helping bring your Italy adventure to life. Thank you as well for your kind words about my work—it was a wonderful collaboration from beginning to end.

I hope Italy left you with many special memories, and whenever the next adventure calls, I would be absolutely delighted to help you plan it.

Thank you again for your trust, your kindness, and for allowing me to be part of such a beautiful journey.

Warmest regards,

Leslie

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.