Kimkim Trip Reviews for Italy

4.8
Based on 1,230 ratings
Read 1,230 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

First Trip to Italy
Italy | May 4 - May 16, 2026

Michael Edward
Michael Edward B.
Newark, NJ | Reviewed on May 28, 2026
Kim Kim and especially Fabio made my first trip to Italy one to remember! The ability to tailor our tours and timing really made the trip practically stress free. All of our guides were prepared and made checking in and following along with the incredible history and local facts during the tours a pleasure. Being a wine & spirits professional and traveling with a non-drinker was no problem as our trip was curated to highlight both our wants and wishes. Moving from Rome to Florence (throughout... Read more

Kim Kim and especially Fabio made my first trip to Italy one to remember! The ability to tailor our tours and timing really made the trip practically stress free. All of our guides were prepared and made checking in and following along with the incredible history and local facts during the tours a pleasure. Being a wine & spirits professional and traveling with a non-drinker was no problem as our trip was curated to highlight both our wants and wishes. Moving from Rome to Florence (throughout Tuscany) and then on to Venice was exactly the right move for us and transfers were seemless.

Hotel Reviews
Hotel Sant'Antonin
Venice

What a spectacular location! The water taxi was able to drop us at the front entrance and the staff went above and beyond during our stay.

Authenticity & Character
Location
Staff
The front desk attendants helped us with tickets to the Vivaldi Concert and used an actual paper map to show us different dining options and attractions we were looking for.
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & Spa

We enjoyed the staff and the young lady who made us eggs and pancakes on different days in the breakfast room.

Authenticity & Character
Location
We were very close to the Central Market and the train station but our street was so quaint and had many dining options and easy access to our rides.
Staff
Cleanliness & Comfort
Hotel Cellini
Rome

The hotel staff was very accommodating when we arrived early morning. They took and held our bags and we were able to tour parts of Rome while our room was prepared.

Authenticity & Character
The room was large and well appointed.
Location
The hotel location was near everything we were there to experience and the street was busy but quiet enough for us to relax after touring.
Staff
Cleanliness & Comfort
Activity Reviews
Venice Food & Wine Tasting Tour
Venice Food & Wine Tasting Tour
Venice

The food tour was one of the best of our trip. I was worried when Carlos started speaking as he talks very fast but it just added to the excitement of the tour. The food was excellent. The pace was great! Yummy!

Quality of Experience
Food
All the different cecchettis and local fare
Guides, Drivers and Staff
loved Carlos
Transport
Venice in a Day Combo Tour with Gondola Ride
Venice in a Day Combo Tour with Gondola Ride
Venice

I really enjoyed Venice. Marco is an encyclopedia of Venice history.

Quality of Experience
Guides, Drivers and Staff
Transport
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Venice

Being married to a Jewish woman, this was a very special tour for me. The history was fascinating as sometimes I don't equate Italy to the Jewish heritage we found there. Very moving experience.

Quality of Experience
see above
Guides, Drivers and Staff
Giada was very knowledgeable and was great at sharing the history and adding personal touches to keep us engaged. We even stopped at Le Sete for a glass of wine and I was able to speak with the staff about their owner and the wine selections there.
Transport
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

This was one of the top experiences for me as the wine regions are what I was hoping to add to my personal repertoire and education as a Certified Specialist of Wine. Lunch on the side of the vineyard was spectacular. Tasting vinegar, Olive oil and all the incredible wines with food is the best way to learn. What a setting! It was so special to tour the vineyards and winery of Patrizia Cencioni and then to taste (and purchase) her incredible wines of Montalcino. She was available for photos and to answer questions even while spending time with her granddaughter. My heart was full when we left for Florence. Sienna and San Gimignano were so quaint and inviting we enjoyed strolling through them both.

Quality of Experience
Guides, Drivers and Staff
Andrea knows Patrizia so we spent a little extra time chatting (using her daughter as translator) about life in the winery.
Transport
Florence Food Tour
Florence Food Tour
Florence

We enjoyed this tour immensely. All the local foods and wine were spectacular. I really enjoyed the Wine Windows and even had tripe for the first time.

Quality of Experience
Guides, Drivers and Staff
Ezgi is a star! She really made the tempo of the tour feel relaxed and still gave us so many personalized tips throughout night.
Transport
Skip-The-Line Uffizi Gallery Ticket
Skip-The-Line Uffizi Gallery Ticket
Florence

We did this on our own and skip the line was great. People should know that window #2 is also window #3. After we figured that out we went on our way. We used a recorded guide to go through the museum.

Quality of Experience
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

This was soo much fun! Going to the Central Mercato and meeting with the vendors was fantastic! We all got to do most of the cooking and making pasta was a gas! The bus ride was quick and easy both going and coming from the estate kitchen.

Quality of Experience
Food
Fresh pasta and homemade sauce. We made bruschetta when we got home just to relive the dish! Very fun and a special experience.
Guides, Drivers and Staff
Luca and Erika are a team that made the whole experience one of the highlights of our trip!
Transport
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Italy

I can't say enough about the experience in both locations. Having the right driver was imperative. I am a retired wine & spirits specialist and had plenty of knowledge coming in, but we all know visiting and tasting where the wines are made add to the education and romance of the wines.

Quality of Experience
Guides, Drivers and Staff
Anrdea is a gem! I would come back to go truffle hunting or bird-watching with him.
Transport
Best of Florence and David by Michelangelo | Small Group
Best of Florence and David by Michelangelo | Small Group
Florence

I'm so glad this was a small group (and not us trying to do it alone). There were plenty of people inside but being organized and listening to Valentina's guidance made it a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Valentina was very engaging and obviously knew her stuff!
Transport
Trastevere Local Food Tour
Trastevere Local Food Tour
Rome

Hillaria was on time and very knowledgeable. The amount of food was just right and the variety was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rome in a Day Tour with Colosseum and Vatican Museums
Rome in a Day Tour with Colosseum and Vatican Museums
Rome

Having Bogden as our first tour guide set a high bar for our experiences. He was ready and organized and kept our attention through a long day in Rome. His dry humor and extensive knowledge made the tour a pleasure.

Quality of Experience
Guides, Drivers and Staff
Bogden was our guide for "Rome in a Day" and Hillaria took us on a wonderful food tour. The little bit of rain wasn't even a factor as all the spots were prepared for us/the group.
Transport
Having a ride to Vatican City from our hotel made the start of the day a bvreeze.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 01, 2026
Buongiorno Michael, Thank you so much for taking the time to write such a detailed review. I am so happy to hear that your first trip to Italy was such a memorable experience and that the itinerary worked so well for both of you. I am also very glad to hear that the guides, drivers, and experiences throughout Rome, Florence, Tuscany, and Venice all lived up to your expectations. Each of them will be very happy to read your kind words, as they put a lot of care into what they do every day.... Read more

Buongiorno Michael,

Thank you so much for taking the time to write such a detailed review.

I am so happy to hear that your first trip to Italy was such a memorable experience and that the itinerary worked so well for both of you.

I am also very glad to hear that the guides, drivers, and experiences throughout Rome, Florence, Tuscany, and Venice all lived up to your expectations. Each of them will be very happy to read your kind words, as they put a lot of care into what they do every day. 🙂

It was a real pleasure working with you and Stacy, and I hope Italy stays in your memories for a long time. Whenever you decide to return, I would be more than happy to help you plan the next adventure!

Thank you again for trusting me with your trip and for taking the time to share this. Wishing you and Stacy all the best! 🙂

Arrivederci,
Fabio

Amazing trip to Italy!
Italy | May 13 - May 21, 2026

G
Gayle E.
Minneapolis, MN | Reviewed on May 27, 2026
We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative,... Read more

We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative, attentive and fun-loving.

Hotel Reviews
Residenza Il Hotel Campanile
Sorrento

While this hotel was in a good location, right in the city center, it was also very loud. Our room was beautiful with three balconies overlooking the street, however they were most unusable because passers-by could look right into the room. It was also a little difficult to find the hotel. The taxi cannot take you right to the door because its on a pedestrian street and there is only a small sign to the left of the main door indicating that it is a hotel.

Authenticity & Character
A beautiful room in a beautiful campanile. Very authentic.
Location
The location is great if you want to be right in the middle of things but be aware that it is very loud.
Staff
The only time we saw staff was at check in. There is no one on site unless someone is checking in. Any communication is via WhatsApp
Cleanliness & Comfort
Hotel La Scaletta al Ponte Vecchio
Firenze

This hotel is in a good location, easily walkable to the city center. We had a beautiful room overlooking a courtyard. There were many choices for breakfast and there is a rooftop patio with beautiful views to enjoy your breakfast or a cocktail in the evening.

Authenticity & Character
Location
Staff
Very helpful providing local information.
Cleanliness & Comfort
Hotel Dei Mellini
Rome

This hotel was centrally located and an easy walk to the Vatican. The staff was very friendly and helpful and there were many breakfast choices.

Authenticity & Character
Location
Within walking distance to all attractions.
Staff
The staff assisted in making dinner reservations and providing local recommendations.
Cleanliness & Comfort
Activity Reviews
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

The meeting point for this tour was very busy and a little hard to find our operator. Once we reached the boat everything was seamless and our boat crew was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento

This is a busy excursion. You cover a lot of territory throughout the day but the guide is very knowledgable and moved at a slow pace so that all could keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus driver was awesome!
Private Florentine Foodie Walk & Market Visit
Private Florentine Foodie Walk & Market Visit
Florence

Amazing experience. So much food and drink and information about the city of Florence.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome

A little hard to find the meeting point. Guide was very knowledgeable but a little too much like a college lecture.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Massimo was amazing! Seeing the Vatican on a tour is imperative to save time.

Quality of Experience
Guides, Drivers and Staff
Italian Wine Tasting Essentials
Italian Wine Tasting Essentials
Rome

Highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on May 29, 2026

So happy to hear you both had such a wonderful time! I agree, the Vatican is one of those places where having the right expert guide truly makes all the difference. The food and market walk in Florence is a beloved experience with our travelers and for good reason, so glad you enjoyed it. And Capri is such a memorable place to experience, thrilled the boat crew made it so seamless and special. Thank you so much for sharing this and hope we get to plan your next adventure together!

Amazing, Stress Free Trip to Italy
Italy | May 14 - May 22, 2026

Lisa
Lisa S.
Dallas, TX | Reviewed on May 26, 2026
Our trip to Italy was amazing. We explored Rome, Florence and Cinque Terre. The tours selected fit our needs perfectly. We loved all of the hotels. Every detail was covered. The response from the team was always prompt. They answered the tons of questions I had, provided local information and recommendations and truly made for a hassle free, stress free experience. They provided daily reminders of the next day’s itinerary along with any tickets/vouchers needed. I was surprised by how... Read more

Our trip to Italy was amazing. We explored Rome, Florence and Cinque Terre. The tours selected fit our needs perfectly. We loved all of the hotels. Every detail was covered. The response from the team was always prompt. They answered the tons of questions I had, provided local information and recommendations and truly made for a hassle free, stress free experience. They provided daily reminders of the next day’s itinerary along with any tickets/vouchers needed. I was surprised by how much I appreciated that, it kept me from spending time finding the info and making sure we had everything ready to go. They were quick to provide options and make alternate plans for us when a train strike affected our travel plans and when the weather impacted a scheduled boat tour. It really was a trip of a lifetime for us and I don’t think there’s anything I would change.

Hotel Reviews
GCF Luxury Suites
Roma

Fun decor, helpful hotel staff. They reached out to us ahead of time to take care of checkin requirements and give us checkin instructions in case we arrived after hours. I appreciated the extra effort to make sure checkin was smooth.

Authenticity & Character
Location
It was a little further from some of the main tourist attractions but in a super fun area with tons of restaurants and shops…and still within walking distance to most attractions. The area had a less touristy feel.
Staff
Cleanliness & Comfort
B&B Da Baranin
Manarola SP

Hotel was in a great location. Easy to get to with luggage, which is not common in Cinque Terre. Host was awesome…super friendly and helpful.

Authenticity & Character
Location
Did not have to carry luggage all through town or up a ton of stairs.
Staff
Very helpful. Even gave us a pass that allowed us unlimited access to Via dell’ Amore on the days we had the Trek and Train pass.
Cleanliness & Comfort
La Residenza Fiorentina
Firenze

Room was nice and large for the three of us. Everyone was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parlamento Boutique Hotel
Rome

Host was friendly and helpful. Rooms were clean and had fun decor. Breakfast was good.

Authenticity & Character
Location
Super convenient to the main tourist attractions.
Staff
Cleanliness & Comfort
Activity Reviews
Cinque Terre Sunset Boat Tour
Cinque Terre Sunset Boat Tour
Italy

This is a beautiful way to Cinque Terre and learn about the towns and the region. The captain was friendly and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Pesto Experience
Pesto Experience
Italy

Another of our favorite activities during our trip. The hosts were fantastic…a true Italian family. They were super friendly and so much fun! The pesto was fantastic. The lunch after was probably one of our best meals in Italy. The view was beautiful,

Quality of Experience
Guides, Drivers and Staff
Cinque Terre Trekking & Train Card
Cinque Terre Trekking & Train Card
Italy

Easy to use and made getting around Cinque Terre easy and flexible.

Quality of Experience
Transport
Trains did get crowded but it was not an issue.
Truffle Hunting with Lunch
Truffle Hunting with Lunch
Italy

Probably one of our favorite experiences on our trip. Super informative and tons of fun watching the dog find the truffles! The lunch and wine pairing after was fantastic. We’re not big wine people but it was interesting to learn about the different wines and pairings. The food was fantastic. The winery itself is beautiful and welcoming!

Quality of Experience
Guides, Drivers and Staff
 Driver at disposal from Florence to Tuscany - Private
Driver at disposal from Florence to Tuscany - Private
Florence

Driver was on time, professional and easy to communicate with and coordinate pickups.

Quality of Experience
Guides, Drivers and Staff
Transport
Hand-made Pasta & Typical Dessert Cooking Class
Hand-made Pasta & Typical Dessert Cooking Class
Florence

We enjoyed the pasta making class and love that they sent us home with recipes. It was a little larger group than our other experiences…really the only reason it only got 4 stars.

Quality of Experience
Food
The pasta and sauces were fantastic…fun to try three different pairings.
Guides, Drivers and Staff
Mini Private Rome Tour in Golf Cart
Mini Private Rome Tour in Golf Cart
Rome

This is a great way to see and learn about Rome, especially if you only have a couple of days in Rome. Even if you have more time, it’s a great intro to Rome. The driver/guide was great. He even gave us recommendations for the rest of our time in Rome, from pizza to gelato to other tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

The tour was awesome. Guide was great…informative and humorous.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 27, 2026
Lisa, Katherine, Douglas - We truly cannot express how happy we are to know that this trip has been such an amazing experience for you! Thank you so much for your thoughtful words and kind feedback. It means a great deal to us to know that our dedication and hard work are recognized and appreciated. We genuinely strive to ensure that every traveler feels cared for, supported, and able to fully enjoy a seamless, stress-free vacation from beginning to end. Knowing that we were able to make... Read more

Lisa, Katherine, Douglas - We truly cannot express how happy we are to know that this trip has been such an amazing experience for you!

Thank you so much for your thoughtful words and kind feedback. It means a great deal to us to know that our dedication and hard work are recognized and appreciated. We genuinely strive to ensure that every traveler feels cared for, supported, and able to fully enjoy a seamless, stress-free vacation from beginning to end.

Knowing that we were able to make your journey memorable and enjoyable is the greatest reward for our team. We hope to welcome you again for another unforgettable adventure in the future!
See you soon in Italy!

Perfect planning for multi-city family vacation
Italy | May 17 - May 25, 2026

Deanna
Deanna C.
Newark, NJ | Reviewed on May 26, 2026
Everything was coordinated beautifully for a multi-city family vacation. All transfers were on time and the accommodations were amazing. Read more

Everything was coordinated beautifully for a multi-city family vacation. All transfers were on time and the accommodations were amazing.

Activity Review
Cinque Terre Trekking & Train Card
Cinque Terre Trekking & Train Card
Italy
Quality of Experience
Guides, Drivers and Staff
Everyone was prompt, friendly, and helpful
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026

Thank you so much, Deanna 😊

It was truly a pleasure helping your family experience Italy together, and we’re so happy to hear everything felt smooth and well coordinated throughout the journey.

Knowing that the transfers, logistics, and accommodations allowed you to simply relax and enjoy your time together means a great deal to us.

Thank you again for trusting us. We hope to welcome you back to Italy again someday!

Warmly,
Leslie

Enjoyed the overall experiences.
Italy | Apr 28 - May 14, 2026

T
Tara S.
Los Angeles, CA | Reviewed on May 26, 2026
Enjoyed the overall experiences had. Letizia on the Cicchetti tour in Venice was fantastic.
The one caveat is the local company only uses guides/tour companies they have contracts with, so if you want to use a different company or do a tour they don't have a contract with, you'll have to research it and book it outside of the site. Even some things, like the Uffizi Gallery and Vasari Corridor tour, I had to ask to be booked after reading about it online, as it wasn't recommended in the...
Read more

Enjoyed the overall experiences had. Letizia on the Cicchetti tour in Venice was fantastic.
The one caveat is the local company only uses guides/tour companies they have contracts with, so if you want to use a different company or do a tour they don't have a contract with, you'll have to research it and book it outside of the site. Even some things, like the Uffizi Gallery and Vasari Corridor tour, I had to ask to be booked after reading about it online, as it wasn't recommended in the initial itinerary.
Also note that even though you have a time scheduled ticket for the Academia in Florence, you still have to wait on line, so best to arrive earlier than the schedule time.
The accommodations were great for the most part. The Hotel Ai Cavalieri di Venezia in Venice was beautiful and a great location. I wouldn't recommend the hotel in Cinque Terre, Hotel la Colonnina, as the walls were incredibly thin and we could hear everything happening in the hotel room next to ours. Everything. I would also recommend staying closer to Siena than Chianti as we spent most days driving south to explore those areas, while only one day around Chianti. Salvondica was beautiful though would save on drive time in Tuscany.
Appreciated the ground transportation scheduled and the WhatsApp messages from Jessica informing us of the name and number of whom would be meeting us in each location.
Would prefer to receive an itemized list of what my money is paying for rather than just the aggregate sum. It's convenient to have someone draft the itinerary and book the accommodations, etc. though I believe this cost more than if I had done the research and bookings myself.

Local specialist: Giulia Bonati

All the tours by LivTours were excellent,
Italy | May 2 - May 18, 2026

N
Nancy C.
Miami, FL | Reviewed on May 25, 2026
All the tours by LivTours were excellent, the Venice guide Nico was great as was the guise for the Forum and the Vatican guide. Breakfast at the Rome hotel was very limited compared to the other hotels. Read more

All the tours by LivTours were excellent, the Venice guide Nico was great as was the guise for the Forum and the Vatican guide. Breakfast at the Rome hotel was very limited compared to the other hotels.

Hotel Reviews
Hotel Le Clarisse al Pantheon
Rome
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Hotel Villa di Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Duomo
Florence

Amazing location. The reception was on the 4th floor with rooms on 3rd or 5th floor which was a little awkward. Free gelato!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Al Theatro Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lancaster Hotel
Milan

Great breakfast, good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local transfer in Milan
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Milan Highlights Private Tour with Last Supper & Duomo
Milan Highlights Private Tour with Last Supper & Duomo
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Aperitivo in Navigli
Private Evening Aperitivo in Navigli
Milan

Not much food, more drinks

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

A very well executed trip.
Italy | May 6 - May 18, 2026

Rick
Rick K.
Eugene, OR, USA | Reviewed on May 23, 2026
A very well executed trip and we returned home ready to plan another international trip. Both guides in Rome from LivTours were Great and would highly recommend them to our friends. Colosseum, a lady..Solevia(?) and Giovani for the Vatican. Same with St. Marks & Doges Palace, Pizza class, Amalfi Coast with Vinny from New Jersey. In Naples & Veiled Chryst was a terrific local professor, she was great too. A hiccup for Pompeii with finding our now larger group ended up with another... Read more

A very well executed trip and we returned home ready to plan another international trip. Both guides in Rome from LivTours were Great and would highly recommend them to our friends. Colosseum, a lady..Solevia(?) and Giovani for the Vatican. Same with St. Marks & Doges Palace, Pizza class, Amalfi Coast with Vinny from New Jersey. In Naples & Veiled Chryst was a terrific local professor, she was great too. A hiccup for Pompeii with finding our now larger group ended up with another terrific guide in Thomas, Tom or Tomas so this also worked out although waiting for all the others in that group took an hour. Our Trekking in the Chianti Hills was an ‘experience’ and I should have asked more questions…we were not prepared for a 10 mile up/down hike so we called it early and were picked up after 6.4 miles. Dealing with trains was easy after the first one. Hotels were good, only hotel with a washer/dryer for laundry was our first stop…Numo. Not a big deal but we had read that some of our hotels had “laundry” but it ended up as a service only, to send clothes out to have laundered. So we did clothes in the sink and hung up to dry the rest of the trip to stay fresh. We searched & found several restaurants that did not have a ‘Carnival barker’ outside trying to bring you in. And we found good food and deserts. We did 15K - 25K steps each day and lug our two carry on suitcases over the streets and through neighborhoods so we got immersed in each city from the get-go.

Hotel Reviews
Condominio Monti Boutique Hotel
Rome

Roof top breakfast and evening bar was pretty great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Della Porta
Naples

No view since there as scaffolding surrounding the hotel and the large door was surprisingly noisy with outside sounds easily coming in. Part of the renovation maybe. Terrific breakfast, nice staff and interesting set up in the room. Very tall ceiling, 2nd floor master, made it difficult the have the temperature comfortable for day time and sleep time. But we were not in the room much accept to sleep so it worked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Really great staff and breakfast. Great location and would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Temperature was controlled at the main desk…very interesting but we made it work.
Liassidi Palace
VENEZIA

Very nice with a great breakfast and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Numa - Vici Rooms and Apartments
Rome

tight space but well appointed and had a Washer/Dryer available. Would stay there again.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Discover Naples: Guided Walk & the Veiled Christ
Discover Naples: Guided Walk & the Veiled Christ
Naples

She was amazing

Quality of Experience
Guides, Drivers and Staff
Sorrento, Positano & Amalfi: A Day Along the Coast
Sorrento, Positano & Amalfi: A Day Along the Coast
Italy

Vinny from New Jersey was great… funny, smart, forceful when necessary and a great guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Guided Visit Inside Pompeii’s Ancient Walls
A Guided Visit Inside Pompeii’s Ancient Walls
Italy

A bit disjointed getting to Pompeii but once there Tomas, Thomas, Tom was terrific. We loved him.

Quality of Experience
Guides, Drivers and Staff
Transport
Neapolitan Pizza Making Class
Neapolitan Pizza Making Class
Naples

Wanted to try this, expected a larger group rather than 2. Still had fun and the food was good and the chef and guide were great.

Quality of Experience
Food
Guides, Drivers and Staff
A Walk Through Chianti’s Timeless Hills
A Walk Through Chianti’s Timeless Hills
Italy

Was not prepared for the experience although it was good…I should have asked for more details. Not anything I would do again since it was simply a hike

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Like our fist tour in Rome the guide, she was informative, enthusiastic and forceful to give us a quality tour

Quality of Experience
Guides, Drivers and Staff
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Italy

Excellent guide….

Quality of Experience
Guides, Drivers and Staff
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

Excellent…Giovani was the best.

Quality of Experience
Guides, Drivers and Staff
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy

Our LivTour female guide was great…articulate and forceful with necessary to get us to the best places.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on May 28, 2026

Dear Rick, thank you so much for this wonderfully detailed review! I'm so glad Italy delivered such a memorable experience, and it was a pleasure helping you plan every step of it. The fact that you tackled 15,000–25,000 steps a day with luggage in hand tells us you traveled Italy exactly the right way. We hope to help you plan your next trip very soon! All my best, Rita 🥰

Amazing Italy
Italy | May 7 - May 12, 2026

S
Susan Q.
Sun City, AZ | Reviewed on May 23, 2026
My husband and I enjoyed our trip. Valentina was easy to work with and was always quick to respond to questions. The hotel in Maranola was great. Excellent location, comfortable room with a great view, good breakfast and excellent staff. Our guide the first day was excellent. She walked us around some of the villages and was so helpful teaching us how to use the train and get to the trail near our hotel. It was a great introduction to Cinque Terre. Perfect way to start. We loved the pesto... Read more

My husband and I enjoyed our trip. Valentina was easy to work with and was always quick to respond to questions. The hotel in Maranola was great. Excellent location, comfortable room with a great view, good breakfast and excellent staff. Our guide the first day was excellent. She walked us around some of the villages and was so helpful teaching us how to use the train and get to the trail near our hotel. It was a great introduction to Cinque Terre. Perfect way to start. We loved the pesto making class with Micky and her father in law. What a fun experience and a beautiful setting. Our local contact always checked in and always kept us updated with our itinerary. The transportation from Florence and to Bolzano was great and both were on time. The hotel in Bolzano was amazing. Thanks to all involved for a great experience.

Local specialist: Valentina Lorusso
Valentina
Valentina Lorusso
Local specialist in Milan, Italy | Replied on May 24, 2026
Susan, Steven, I am truly delighted to read that your journey was such a memorable and meaningful one. From all of us at Storywalking, thank you deeply for choosing us as your local partners and for entrusting us with such a special trip.
Knowing that you had an amazing time, and that the experiences, accommodations, guides, and activities we carefully selected for you were so genuinely appreciated, truly fills our hearts. Creating authentic and seamless journeys through Italy is what we are...
Read more

Susan, Steven, I am truly delighted to read that your journey was such a memorable and meaningful one. From all of us at Storywalking, thank you deeply for choosing us as your local partners and for entrusting us with such a special trip.
Knowing that you had an amazing time, and that the experiences, accommodations, guides, and activities we carefully selected for you were so genuinely appreciated, truly fills our hearts. Creating authentic and seamless journeys through Italy is what we are passionate about, and hearing your kind words is the greatest reward for our entire team.

I’m especially happy to know you enjoyed the beauty of Maranola and Cinque Terre, the wonderful pesto-making experience with the locals, and your stay in Bolzano. It sounds like you embraced every moment of the adventure, which is exactly what we hope for each of our travelers.
Thank you once again for your trust, kindness, and thoughtful feedback. We hope the memories of Italy stay with you for many years to come, and we would be honored to welcome you back for another Storywalking experience in the future!
See you soon again in Italy!
Ciao ciao,
Valentina

Fabulous trip!
Italy | May 5 - May 14, 2026

Joe
Joe M.
United Kingdom | Reviewed on May 21, 2026
The trip was amazing! Except for a few hiccups along the way, things ran pretty smoothly. Our favorite part was the food tour in Palermo with our tour guide Angelo. He was great! The next favorite was the boat ride along the Amalfi Coast. Third favorite was the gelato making experience. The weather was great and the local people so friendly and helpful! Read more

The trip was amazing! Except for a few hiccups along the way, things ran pretty smoothly. Our favorite part was the food tour in Palermo with our tour guide Angelo. He was great! The next favorite was the boat ride along the Amalfi Coast. Third favorite was the gelato making experience. The weather was great and the local people so friendly and helpful!

Hotel Review
Hotel Plaza Sorrento
Sorrento

Beautiful accommodations, view and staff! Great location as well!

Authenticity & Character
Felt like Italy!
Location
Centrally located with a great view.
Staff
Carlo was exceptional.
Cleanliness & Comfort
Bed was very comfy and room very clean!
Activity Review
Palermo by Night: A Local Street Food Experience
Palermo by Night: A Local Street Food Experience
Italy

Angelo our guide was born and raised in the area of Palermo where the food tour was conducted. He did an incredible job describing not only the history of the area, but also of the different food and wine we sampled.

Quality of Experience
Food was outstanding!
Food
All of it!
Guides, Drivers and Staff
Angelo our guide was the best!
Local specialist: Giorgia Torre

Rome & Apulia 50th Anniversary
Italy | Apr 25 - May 17, 2026

A
Adrienne R.
Newark, NJ | Reviewed on May 21, 2026
I would not hesitate to use Kimkim again for travel planning. From beginning to end of planning, Leslie from Storywalking was a great help and advisor and tailored everything to our needs, from train tickets to cooking classes. Once in Italy, Francesca was our devoted and helpful contact. All our tours and guides were excellent. Our 50th anniversary trip to Italy (with our whole family in Apulia) was a great success and will be a cherished memory. Read more

I would not hesitate to use Kimkim again for travel planning. From beginning to end of planning, Leslie from Storywalking was a great help and advisor and tailored everything to our needs, from train tickets to cooking classes. Once in Italy, Francesca was our devoted and helpful contact. All our tours and guides were excellent. Our 50th anniversary trip to Italy (with our whole family in Apulia) was a great success and will be a cherished memory.

Hotel Review
The Great View
Rome

It certainly was “A Great View!” A clean comfortable apartment in a fantastic location. Sitting on the terrace or looking out the windows we had views of all of Rome including the Colosseum and the Forum. Wonderful!

Authenticity & Character
Everything
Location
Nearer to public transportation
Cleanliness & Comfort
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Adrienne, Your words truly mean a lot to all of us. It was such a pleasure helping you plan this very special 50th anniversary journey with your whole family, and we’re incredibly happy to hear that the trip to Puglia became such a meaningful and successful experience for everyone. One of the things we care about most is making travelers feel supported not only during the planning process, but also throughout the journey itself — so hearing that you felt well cared for... Read more

Thank you so much, Adrienne,

Your words truly mean a lot to all of us. It was such a pleasure helping you plan this very special 50th anniversary journey with your whole family, and we’re incredibly happy to hear that the trip to Puglia became such a meaningful and successful experience for everyone.

One of the things we care about most is making travelers feel supported not only during the planning process, but also throughout the journey itself — so hearing that you felt well cared for from beginning to end is incredibly rewarding.

We’re also delighted that you enjoyed the balance of experiences throughout the trip, from the cooking classes to the tours and local guides. Those shared family moments are exactly the kinds of memories we hope our travelers will treasure for years to come.

Thank you again for trusting us with such an important celebration.

All the best,
Leslie & the Storywalking Team

Danielle was a great guide for our tour of Tu...
Italy | May 12 - May 18, 2026

Gregory
Gregory H.
Chicago, IL | Reviewed on May 21, 2026
Danielle was a great guide for our tour of Tuscan hill towns and a delightful lunch at a local farm. Danielle was outgoing, humorous and very knowledgeable. Read more

Danielle was a great guide for our tour of Tuscan hill towns and a delightful lunch at a local farm. Danielle was outgoing, humorous and very knowledgeable.

Hotel Review
Relais degli Angeli
Siena

Beautiful hotel in a former home. Great location in Siena.

Authenticity & Character
Beautiful
Location
Easy walk to significant sights.
Staff
Cleanliness & Comfort
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Gregory Gregory and Luann We’re truly delighted to hear how much you enjoyed your time with Danielle. She has a wonderful way of combining knowledge, warmth, and humor, and your words describe her perfectly. It makes us especially happy to know that the Tuscan hill towns experience and lunch at the local farm became such a memorable part of your journey — those authentic countryside moments are exactly the kind of experiences we love creating for our travelers. Thank... Read more

Thank you so much, Gregory Gregory and Luann

We’re truly delighted to hear how much you enjoyed your time with Danielle. She has a wonderful way of combining knowledge, warmth, and humor, and your words describe her perfectly.

It makes us especially happy to know that the Tuscan hill towns experience and lunch at the local farm became such a memorable part of your journey — those authentic countryside moments are exactly the kind of experiences we love creating for our travelers.

Thank you again for traveling with us and for taking the time to share your experience!

Warm regards,
Leslie and the Storywalking Team

Wonderful Italian family vacation
Italy | May 10 - May 17, 2026

K
Kristine H.
Ashburn, VA | Reviewed on May 21, 2026
We had a wonderful family vacation to Sestri Levante (Cinque Terre)and Rome. We were very thankful to have had a local specialist plan this trip with knowledge about which activities would work best for all members of our family. We enjoyed our stay in Sestri Levante, away from crowds, yet still on Ligurian sea and an easy trip to explore the 5 towns of Cinque Terre. We loved the restaurants there and we even ended up adding a local cooking experience to our stay in Sestri Levante at... Read more

We had a wonderful family vacation to Sestri Levante (Cinque Terre)and Rome. We were very thankful to have had a local specialist plan this trip with knowledge about which activities would work best for all members of our family. We enjoyed our stay in Sestri Levante, away from crowds, yet still on Ligurian sea and an easy trip to explore the 5 towns of Cinque Terre. We loved the restaurants there and we even ended up adding a local cooking experience to our stay in Sestri Levante at Trattoria da Turin. We would highly recommend the pasta experience to others. Family friendly, wonderful staff, and getting to eat our completed pastas at the end. We had to cancel our boat tour due to the changes in location (weather was windy and sea was choppy) but we very much appreciated Leslie’s help in making this happen. Sometimes we realize that things won’t work out as well on a trip and it was nice to have a knowledgeable person helping along the way. Ending our stay in Rome felt like it would be rushed, but we enjoyed all of the tours and recommendations that Leslie coordinated. The Coleseum/Roman forum tour was excellent and even our youngest was entertained by the information shared by our tour guide, Gigi. He was personable, knowledgeable, and comedic. The Vatican/Sistine chapel tour was an experience we were glad to have done but we did find that we were more tired during this time and the tour was probably a little long for the 10 year old. Our tour guide, Patricia, did her best to share info on the highlights and was helpful at end of tour in sharing recommendations. My family would probably say the bike tour to Apian
Way was the highlight of the trip. I also enjoyed the bike tour but I was slightly nervous about using e bikes in the city. Our tour guide, Alessandro was conscientious of this and helped us feel safe. He also shared interesting facts along the way. We enjoyed our stays in both hotels and how each one had a very different feel. It was great to have transportation to various locations figured out for us so we did not have to spend too much time figuring out tickets and transfers. Overall a great and memorable trip and we are happy we went with booking through KimKim.

Hotel Review
Hotel Due Mari
Sestri Levante

Enjoyed the character of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Excellent tour guide, Gigi!

Quality of Experience
Guides, Drivers and Staff
Gigi was knowledgeable, personable and fun. He made the experience relatable for all in our group, even the 10 year old.
Transport
Appian Way & Catacombs By E-Bike
Appian Way & Catacombs By E-Bike
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Kristine and Scott, Reading your feedback truly made us happy. It means so much to know that your family had such a memorable experience together in both Sestri Levante and Rome. We’re especially happy that choosing Sestri Levante turned out to be such a positive part of the journey — having the beauty of the Ligurian coast while avoiding some of the heavier Cinque Terre crowds is exactly why we love recommending it for families. And we absolutely loved hearing that you... Read more

Thank you so much, Kristine and Scott,

Reading your feedback truly made us happy. It means so much to know that your family had such a memorable experience together in both Sestri Levante and Rome.

We’re especially happy that choosing Sestri Levante turned out to be such a positive part of the journey — having the beauty of the Ligurian coast while avoiding some of the heavier Cinque Terre crowds is exactly why we love recommending it for families. And we absolutely loved hearing that you added the pasta-making experience at Trattoria da Turin! Those authentic, hands-on moments shared together around food often become the memories people carry home the longest.

Thank you as well for your understanding regarding the boat tour cancellation. Unfortunately, the sea conditions along the Ligurian coast can sometimes change quickly, and safety always comes first. We’re are all ready to adjust things smoothly along the way.

It’s wonderful to hear that the guides made such a positive impact on your experience. Gigi, Patricia, and Alessandro will all be so happy to hear your kind words. Reading that even your youngest enjoyed the Colosseum tour — that is always the best compliment for a guide.

And it does not surprise us at all that the Appian Way bike tour became the highlight of the trip. It’s such a special way to experience Rome beyond the classic monuments.

Most of all, thank you for trusting us with your family vacation. Creating journeys that feel smooth, personal, authentic, and enjoyable for different ages and travel styles is exactly what we hope to achieve.

We truly hope to welcome your family back to Italy someday for another adventure together!

Warm regards,
Leslie & the Storywalking Team

We had an incredible trip to Italy!!! Every g...
Italy | May 7 - May 19, 2026

BECKY
BECKY F.
Minneapolis, MN | Reviewed on May 20, 2026
We had an incredible trip to Italy!!! Every guide we had- Giarda in Venice, Ezgi in Florence, Jessica in Florence, Francisco at Pompei- were all fantastic. They were knowledgeable and engaging and so much fun!! All of our drivers were prompt and courteous and the Tuscany wine tour with Andrea was absolutely breathtaking and delicious!!! Fabio, our trip planner, was perfect. He was thorough and so responsive when we had any questions. He was always helpful and our trip was flawlessly planned... Read more

We had an incredible trip to Italy!!! Every guide we had- Giarda in Venice, Ezgi in Florence, Jessica in Florence, Francisco at Pompei- were all fantastic. They were knowledgeable and engaging and so much fun!! All of our drivers were prompt and courteous and the Tuscany wine tour with Andrea was absolutely breathtaking and delicious!!! Fabio, our trip planner, was perfect. He was thorough and so responsive when we had any questions. He was always helpful and our trip was flawlessly planned and exactly what we wanted. I would recommend his services to anyone traveling to Italy 1000%!!!!

Activity Reviews
Sorrento Coast and Capri Boat Tour from Positano
Sorrento Coast and Capri Boat Tour from Positano
Italy

Antonio and Giovanni were absolutely the best first mate and captain!! We had so much fun and learned a lot while touring on the boat to Capri! Interesting and very entertaining!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Italy

Excellent day trip! Francisco was a great guide at Pompei and so knowledgeable.

Quality of Experience
Food
The lunch at the winery was exceptional as were the wines!
Guides, Drivers and Staff
Transport
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Italy

The entire day was absolutely beautiful and the wineries were spectacular. Andrea was charming and so very knowledgeable. Highly recommend this adventure- magnifico!!

Quality of Experience
The tastings and knowledge of the winery staff were exceptional.
Guides, Drivers and Staff
Andrea was so knowledgeable and interesting- perfect driver and guide
Transport
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence

Jessica was very knowledgeable about the city history and art. Very good walking tour and very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Food Tour
Florence Food Tour
Florence

Ezgi was very fun and the food was delicious!!

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

My only complaint is it was too short!! Had a great time!!

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Food Tour
Venice Food Tour
Venice

Giada was so much fun and the tour was interesting and very tasty!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome in a Day Tour with Colosseum and Vatican Museums
Rome in a Day Tour with Colosseum and Vatican Museums
Rome

We had an amazing tour and learned so much!! Carolina was so knowledgeable and so interesting!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 20, 2026
Buongiorno Becky, Thank you so much for taking the time to write such an amazing and detailed review. I am truly happy to hear that every part of your journey through Italy was such a success, from Rome, Florence, and Venice to Pompeii and Tuscany. It means a lot to know that you enjoyed each experience so much, and that the guides, drivers, and tours all came together exactly as planned. Most of all, I am really glad that you felt supported throughout the entire process and that... Read more

Buongiorno Becky,

Thank you so much for taking the time to write such an amazing and detailed review.

I am truly happy to hear that every part of your journey through Italy was such a success, from Rome, Florence, and Venice to Pompeii and Tuscany. It means a lot to know that you enjoyed each experience so much, and that the guides, drivers, and tours all came together exactly as planned.

Most of all, I am really glad that you felt supported throughout the entire process and that everything felt smooth, well-organized, and tailored to what you wanted. That is always the goal.

Thank you again for your trust and for such kind words. I would be delighted to help you and Samantha again on your next Italian adventure!

Wishing you both all the very best! 🙂

Best,
Fabio

Trip of a lifetime!
Italy | May 4 - May 16, 2026

Stacy
Stacy B.
Ashburn, VA | Reviewed on May 19, 2026
Everyone we had was great..Bogdan in Rome was so passionate and informative about the art and history, Hilaria introduced us to great Rome food, Valentina gave us a excellent intro to Florence art, Ezgi's private food, Gelato and wine windows tour really highlighted the Best of Florence, Marco showed us Venice with great tips, Guida shared so many hidden gems during our private tour and took time to map out out places for us to go, and Carlos' food tour of Venice was some of the best food of... Read more

Everyone we had was great..Bogdan in Rome was so passionate and informative about the art and history, Hilaria introduced us to great Rome food, Valentina gave us a excellent intro to Florence art, Ezgi's private food, Gelato and wine windows tour really highlighted the Best of Florence, Marco showed us Venice with great tips, Guida shared so many hidden gems during our private tour and took time to map out out places for us to go, and Carlos' food tour of Venice was some of the best food of our trip! In addition, the two standouts for us were Luca and Erika's Tuscan cooking class and our private days with Andrea. He took so much time to explain everything to us and his personal connections to the area and wineries made it truly special.

Fabio's attention to detail made us feel so cared for and we loved that so many of our guides and pick up/transfers knew Fabio personally.

Hotel Reviews
Hotel Sant'Antonin
Venice

Right on little waterway, beautiful garden meal area, close to St. Marco square in the Castello neighborhood with lots of restaurants. Front desk helpful with concert tickets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issue with bath toilet and shower but staff quickly fixed it
Corte dei Sogni Boutique Hotel & Spa

Lots of USB charging ports, modern feel but in quaint older location, close to train station, near Mercado and restaurants

Authenticity & Character
Location
Staff
Fresh made scrambled eggs to order
Cleanliness & Comfort
Hotel Cellini
Rome

Great hotel in good location, nice buffet breakfast

Authenticity & Character
Location
Quieter street, close to train area and central to most sites
Staff
Cleanliness & Comfort
Activity Reviews
Venice Food & Wine Tasting Tour
Venice Food & Wine Tasting Tour
Venice

Carlos was great! You could tell he loved his city and the food. Best food of our tours.

Quality of Experience
Food
Everything and best Gelato of our whole trip!!
Guides, Drivers and Staff
Venice in a Day Combo Tour with Gondola Ride
Venice in a Day Combo Tour with Gondola Ride
Venice

It was an informative tour of Venice. Some of our group got lost so you have to keep up. Marco was great about taking photos of us during the tour.

Quality of Experience
Guides, Drivers and Staff
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Venice

We weren't able to take this exact tour as it wasn't available but our private time with Guida was so informative and we felt like we were in on the secreta of Venice.

Quality of Experience
Guides, Drivers and Staff
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Andrea again showed us amazing Tuscany. He gave us tips for our self guided walks through Siena and San Gimignano. The winery lunch was out of a fairy tale.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Food Tour
Florence Food Tour
Florence

Ezgi was great. She took the time to make the perfect tour combining our love of Gelato and wine! It would be great to get a written list of places we visited or are suggested at end of tour as it is hard to write as we go.

Quality of Experience
Personal
Guides, Drivers and Staff
Skip-The-Line Uffizi Gallery Ticket
Skip-The-Line Uffizi Gallery Ticket
Florence

It was hard to figure out at first as there is no longer a door 3 and no need to find it. We just needed to get in line

Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

Luca was so animated and really brought the Mercado to life. We learned so much during the class and the food was great!

Quality of Experience
Food
All of it! Bruschetta was so fresh and we still talk about it. We plan to make several dishes now at home!
Guides, Drivers and Staff
Transport
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Italy

Andrea was great, so knowledgeable and personable. We loved Pienza. The winery tours were great. Well organized and professional and was good for someone from the wine industry as well as for someone who doesn't drink.

Quality of Experience
Guides, Drivers and Staff
Andrea was superb. He was a highlight of our trip!
Transport
I am a nervous passenger and always felt safe.
Best of Florence and David by Michelangelo | Small Group
Best of Florence and David by Michelangelo | Small Group
Florence

Valentina was very personable and made the art and artists come alive

Quality of Experience
Guides, Drivers and Staff
Rome in a Day Tour with Colosseum and Vatican Museums
Rome in a Day Tour with Colosseum and Vatican Museums
Rome

This was a great intro to Roman art and history but was exhausting! Bogdan was very passionate and informative

Quality of Experience
Guides, Drivers and Staff
Transport
One of the drivers was stuck in traffic and late
Trastevere Local Food Tour
Trastevere Local Food Tour
Rome

It would be great to get a written list of places we visited or are suggested at end of tour as it is hard to write as we go

Quality of Experience
Food
The Gelato was a bit icey for us
Guides, Drivers and Staff
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 25, 2026
Buongiorno Stacy,
Thank you so much for your wonderful review. It truly means a lot to hear how much you enjoyed your journey through Italy.
I am especially happy to know that each guide and experience left such a positive impression on you. I will make sure to share your kind words with everyone involved. 🙂
It was my absolute pleasure helping you and Michael plan your trip, and I am so glad you felt so well cared for throughout your time in Italy. I truly appreciate you trusting us with your...
Read more

Buongiorno Stacy,
Thank you so much for your wonderful review. It truly means a lot to hear how much you enjoyed your journey through Italy.
I am especially happy to know that each guide and experience left such a positive impression on you. I will make sure to share your kind words with everyone involved. 🙂
It was my absolute pleasure helping you and Michael plan your trip, and I am so glad you felt so well cared for throughout your time in Italy. I truly appreciate you trusting us with your Italian adventure, and I hope Italy will welcome you back again soon for another unforgettable journey.
Wishing you and Michael all the best.
Arrivederci,
Fabio

Elena put together a smooth, effortless exper...
Italy | May 11 - May 18, 2026

A
Alexa G.
Newark, NJ | Reviewed on May 19, 2026

Elena put together a smooth, effortless experience for us. She was available for the entire trip on WhatsApp if we had any questions (of which we had a few!!). Can't wait for our next trip to Italy :)

Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on May 19, 2026

Thank you so much ❤️ and I'm so happy you had a great time here.
Italy will be waiting for you!!!

My perfect itinerary to Northern Italy
Italy | May 6 - May 14, 2026

Natalia
Natalia J.
Flagami, FL | Reviewed on May 19, 2026
From the start of my perfect itinerary to Northern Italy, the KimKim’s specialists Elisa and later on, Leslie were incredible at taking notes on all my suggestions and accommodating my wishes for every part of the trip. They planned carefully the itinerary and we enjoyed every parto of our visit to: Milan, Verona, Lake Garda, Bolzano and Venice; the highlight and most difficult part was our visit to the Dolomites, but they found the most wonderful Guide, Alessandro, who took us up and down... Read more

From the start of my perfect itinerary to Northern Italy, the KimKim’s specialists Elisa and later on, Leslie were incredible at taking notes on all my suggestions and accommodating my wishes for every part of the trip. They planned carefully the itinerary and we enjoyed every parto of our visit to: Milan, Verona, Lake Garda, Bolzano and Venice; the highlight and most difficult part was our visit to the Dolomites, but they found the most wonderful Guide, Alessandro, who took us up and down those gorgeous mountains, valleys, lakes and little towns! It was above all my expectations and the best experience of my life! Thank you all!

Activity Reviews
Venice at Sunset: Cicchetti, Food & Wine Tour
Venice at Sunset: Cicchetti, Food & Wine Tour
Venice

Our guide Anna was really the perfect guide for this activity, we had so much fun wondering the bars and food locations all around the San Polo neighborhood. The last restaurant where the served us pasta was not a good choice, not a typical place and the food choices we had were not good at all. The rest was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
The Heart of the Dolomites " (Eastern Dolomites)
The Heart of the Dolomites " (Eastern Dolomites)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Excellent
"The Great Dolomites Road" (Western Dolomites)
"The Great Dolomites Road" (Western Dolomites)
Italy

The most beautiful rides through mountains, lakes, valleys and towns ever! Alessandro is very knowledgeable, lives in the area and takes you to where you get to see the very best of the Dolomites! Driving the Great Road of the Dolomites was an unbelievable experience. The only cable car open after closure of winter season was the highlight with the most amazing view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Lake Garda: Sirmione, Malcesine, Cable Car to Monte Baldo
Day trip to Lake Garda: Sirmione, Malcesine, Cable Car to Monte Baldo
Italy

Our driver and Elena, our guide in Sirmione were great, friendly and very professional.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 20, 2026
Dear Natalia, Thank you so much for your beautiful words 😊 It truly means a lot to us to know that your journey through Northern Italy became such a special and unforgettable experience. Reading that the Dolomites were “the best experience of your life” honestly makes us incredibly happy! It was a real pleasure to help shape this itinerary together with you. We are also very happy you enjoyed exploring the Dolomites with Alessandro — it’s such a magical part of Italy and we knew you would... Read more

Dear Natalia,

Thank you so much for your beautiful words 😊

It truly means a lot to us to know that your journey through Northern Italy became such a special and unforgettable experience. Reading that the Dolomites were “the best experience of your life” honestly makes us incredibly happy!

It was a real pleasure to help shape this itinerary together with you.

We are also very happy you enjoyed exploring the Dolomites with Alessandro — it’s such a magical part of Italy and we knew you would appreciate its beauty.

Thank you again for trusting us with such an important journey. We hope Italy left a little piece of itself in your heart and we truly look forward to helping you plan another adventure in the future!

Warm hugs from Italy 🇮🇹

Leslie

Wonderful trip to Italy
Italy | May 10 - May 17, 2026

S
Scott H.
Ashburn, VA | Reviewed on May 18, 2026
We very much enjoyed our trip to Cinque Terre and Rome. Leslie took the time we had available and our particular desires and made a truly memorable experience. The choice of Sestri Levante in particular was great as a base for going to Cinque Terre. The Colosseum and Roman forum tour with Gigi was phenomenal as was the Appian Way ebike tour with Alessandro from Bikeology. Kimkim provided stellar customer service and handled the details making this an easy trip. It was especially helpful to... Read more

We very much enjoyed our trip to Cinque Terre and Rome. Leslie took the time we had available and our particular desires and made a truly memorable experience. The choice of Sestri Levante in particular was great as a base for going to Cinque Terre. The Colosseum and Roman forum tour with Gigi was phenomenal as was the Appian Way ebike tour with Alessandro from Bikeology. Kimkim provided stellar customer service and handled the details making this an easy trip. It was especially helpful to have they there to help when a 3hr customs line caused us to miss our train and they seamlessly obtained new tickets. They also were able to get a refund from a tour that was moved to a location and time that didn’t suit due to weather. Truly great customer service and I would highly recommend them to anyone visiting Italy.

Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 20, 2026
Dear Scott, Thank you so much for this wonderful feedback 😊 It truly makes me so happy to hear that you enjoyed both Cinque Terre and Rome and that the trip became such a memorable experience for you. I’m especially glad you appreciated Sestri Levante as a base — I always feel it offers such a beautiful balance between authenticity, relaxation, and easy access to Cinque Terre. And what wonderful choices for experiences! Gigi and Alessandro are both truly passionate about what they do, so... Read more

Dear Scott,

Thank you so much for this wonderful feedback 😊

It truly makes me so happy to hear that you enjoyed both Cinque Terre and Rome and that the trip became such a memorable experience for you.

I’m especially glad you appreciated Sestri Levante as a base — I always feel it offers such a beautiful balance between authenticity, relaxation, and easy access to Cinque Terre.

And what wonderful choices for experiences! Gigi and Alessandro are both truly passionate about what they do, so I’m thrilled to hear their tours became highlights of your trip 😊

Most importantly, thank you for recognizing the support side of our work as well. Travel does not always go exactly as planned, so being there to help quickly and smoothly when unexpected situations arise is something we deeply care about.

It was honestly a real pleasure helping you discover Italy, and I truly hope this journey will remain a beautiful memory for a very long time.

Warm regards from Italy 🇮🇹
Leslie

Flawless Experience
Italy | Apr 29 - May 9, 2026

Heather
Heather V.
Boise, ID, USA | Reviewed on May 17, 2026
The WhatsApp support group during the trip was amazing! Prompt, helpful, and proactive to make sure we were setup with everything we needed on our trip. Read more

The WhatsApp support group during the trip was amazing! Prompt, helpful, and proactive to make sure we were setup with everything we needed on our trip.

Hotel Reviews
Hotel Modigliani
Roma

Charming spot, super nice and helpful staff, safe location.

Authenticity & Character
Upgraded but still had older charm elements
Location
A bit of a walk to main attractions, but nice neighborhood and fun to walk around to things nearby.
Staff
Very willing to help with luggage, bar, breakfast, etc.
Cleanliness & Comfort
Palazzo Tritone
Sorrento

Fabulous location for exploring Sorrento! Clean and spacious

Authenticity & Character
Unique setup, with some modern touches
Location
Short walk to dining and shopping and main Sorrento attractions
Staff
Cleanliness & Comfort
Villa Accini

Great location, kind staff, great outdoor relaxation space.

Authenticity & Character
Some components were a little dated, but it gave it charm.
Location
Close to town.
Staff
Super kind and helpful
Cleanliness & Comfort
Spacious room and clean!
Alfieri9 Boutique Hotel
Florence

Adorable setup, extremely clean, wonderful staff. Was a little bit of a walk to main attractions, but not bad. Would recommend and stay again.

Authenticity & Character
Unique, cozy, great decor
Location
Little closer to main attractions.
Staff
Friendly and helpful
Cleanliness & Comfort
No issues in room or lobby.
Activity Reviews
Private Pompeii Tour
Private Pompeii Tour
Pompeii

More to see than expected and pleasantly surprised at the different bits of history to take in.

Quality of Experience
The 2 hours was plenty to take in the history and have time in the day for other things.
Guides, Drivers and Staff
Guide shared lots of facts we wouldn't have known otherwise. We were able to see highlights and most important things in a timely manner. Very nice and thoughtful with answers and conversations.
Transport
Hiking the Path of Gods
Hiking the Path of Gods
Sorrento

The most incredible views! Great to experience the landscape and learn about the communities in the area.

Quality of Experience
The views and the guide sharing info along the way made it more memorable.
Guides, Drivers and Staff
Wonderful - outgoing, kind, and knowledgeable!
Transport
the drive to the starting point is a bit curvy and slow, so plan time accordingly.
Private Colosseum Tour with Underground Access
Private Colosseum Tour with Underground Access
Rome

The guide was so sweet and knowledgeable. Was able to share info that made what you were looking at and walking through so much more meaningful.

Quality of Experience
Learning while seeing ruins was a great experience.
Guides, Drivers and Staff
Sweet and smart guide. She enriched the experience and made it worthwhile.
Transport
Meeting point was easy to navigate.
Vatican Guided Tour
Vatican Guided Tour
Rome

We were happily surprised how great the tour went. The right amount of time and highlighting of key points of interest. Especially cool to learn things you wouldnt know if you didnt go with a guide.

Quality of Experience
So much history and info shared that only a guide would know.
Guides, Drivers and Staff
David was incredible - helpful with questions, balance of time to absorb and experience, but got through a lot of things to see!
Transport
Meeting spot was easy and the line didnt take long to get through.
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

The guide was funny, insightful, and made the experience really great.

Quality of Experience
The wineries and staff at the wineries.
Food
Lunch at the winery was authentic and paired well with the wine.
Guides, Drivers and Staff
shared lots of great history and info to make the drive and in-between time go by quickly
Transport
Bus was great
Local specialist: Irene Lappa

Loved Tuscany, Amalfi coast, Pompeii and Moun...
Italy | May 4 - May 15, 2026

J
Joel A.
Parole, MD | Reviewed on May 16, 2026
Loved Tuscany, Amalfi coast, Pompeii and Mount Etna! Read more

Loved Tuscany, Amalfi coast, Pompeii and Mount Etna!

Hotel Reviews
Hotel Tirrenia
Sorrento

Lovely hotel with great views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Agriturismo La Pievina
Montepulciano

Great host great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy

One of the highlights of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in a Real Tuscan Farmhouse
Cooking Class in a Real Tuscan Farmhouse
Italy

Great experience

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 18, 2026

Hi Joel, thank you for your review! I’m glad the cooking class and the sailing along the Amalfi Coast were such highlights of your trip. I also appreciate your kind words about Agriturismo La Pievina and Hotel Tirrenia, and I’ll make sure to pass your feedback along to the hosts and staff.
It was a pleasure helping you plan this journey, and I’d be happy to help you again whenever you start thinking about your next trip. Wishing you all the best, Anita

Francesca was great as a local contact and ke...
Italy | May 10 - May 15, 2026

T
Tricia s.
Chicago, IL | Reviewed on May 16, 2026
Francesca was great as a local contact and kept us well informed every day of the tour. Our local guides were also very good - Carol in Turin and Margherita in Cinque Terre. We would have liked more time to get to all 5 towns or were better informed on how much could be accomplished in an 8 hr day from Genoa. Read more

Francesca was great as a local contact and kept us well informed every day of the tour. Our local guides were also very good - Carol in Turin and Margherita in Cinque Terre. We would have liked more time to get to all 5 towns or were better informed on how much could be accomplished in an 8 hr day from Genoa.

Activity Reviews
Private Transfer from Genoa to  Cinque Terre
Private Transfer from Genoa to Cinque Terre
Italy
Day-trip to discover Portofino
Day-trip to discover Portofino
Italy

What a beautiful way to spend the day when staying in Genoa!

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Our driver was very accommodating
Guides, Drivers and Staff
Our driver was very accommodating
Transport
Cinque Terre Trekking Adventure
Cinque Terre Trekking Adventure
Italy

Margherita was an excellent guide

Guides, Drivers and Staff
We
Visit to a chocolate store with tasting
Visit to a chocolate store with tasting
Italy

A great way to round out our walking tour of Turin

Quality of Experience
Guides, Drivers and Staff
Private Guided Walking Tour of Turin
Private Guided Walking Tour of Turin
Italy

Carol was an excellent guide and we really got a feel for Turin

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 19, 2026

Ciao Tricia,
Thank you so much for taking the time to share your review! We are thrilled to hear that you had a wonderful experience and felt well looked after by our wonderful Francesca throughout your journey. Our goal is always to provide a seamless and fulfilling experience, and your comments about the pacing are incredibly valuable.
Thank you again for choosing us for your travels, and we hope to welcome you on another adventure in the future! :)

Best,
Maria Grazia & Storywalking Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.