Kimkim Trip Reviews for Italy

This trip was our Honeymoon and it was absolutely fantastic. We went to three different countries, stayed in fabulous accommodations, always had a driver there to get us to and from the airport on time. We loved the tour of the Louvre, as well as the walking food tour in Paris. The tea and walking tour in London was so much fun. And we loved the guinness storehouse and the perfect pint tour in Ireland. Jessica listened to everything we wanted and made it the best trip ever.

Hotel Reviews

Hotel Jeanne D'Arc Le Marais

Paris

The front desk staff at this hotel was fantastic. They were so kind. The views were incredible and it was in a great location. loved the breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Club Hotel Quarter St. Paul's

London

The staff knew it was our honeymoon, and upon arrival there was a bottle of wine in our room and cute little rose petals and electric candles! It was such a sweet surprise. We loved it. We were visiting London during the heatwave and the front desk was able to provide a fan for us and help cool the room down which was much appreciated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Fleet

Dublin

This hotel was fabulous. It was the most comfortable bed, insane water pressure, and kind staff. They let us stow our bags while we explored the city before check in. Absolutely fabulous!

Authenticity & Character

Location

This hotel is on the main street in Dublin with so many fun pubs and souvenir shops. Perfect central location

Staff

Cleanliness & Comfort

Activity Reviews

Official Bridgerton themed Afternoon Tea for two at the 5* Lanesbourough Hotel

London

We LOVED this. The food was so good, the atmosphere was super fun, the tea was phenomenal. Would do this again and again.

Quality of Experience

Guides, Drivers and Staff

Transport

Le Marais Food Tour

Paris

This was so fun!! it was a small group of us and SO much food. The guide was so kind and funny, I def recommend

Quality of Experience

Guides, Drivers and Staff

Transport

Mona Lisa first viewing and Semi-private Louvre museum tour

Paris

This was so fun. It was just us and a guide, so basically our own private tour! She was so knowledgeable, got us in to the museum quick and easy, and I def recommend

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher and Galway from Dublin

Dublin

The tour guide for this trip was so awesome!! So glad we were able to see so much of Ireland. Def recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Guinness Storehouse: entry ticket + perfect pint pub tour

Dublin

We LOVED this tour. It was a self tour through the storehouse which was so much fun, and then a tour with two other couples to a handful of the pubs with the “best guinness” in Ireland. The tour guide for the perfect pint was so knowledgeable and kind and it was so much fun. Would def recommend this!!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Italy. Caterina planned a perfect vacation and Beatrice was an exceptional local specialist. All of our tour guides and drivers were wonderful! We can’t wait to return to Italy and will definitely book with KimKim again!

Working with Melanie was fantastic and everything I wanted and more! She worked with me months in advance to plan the ideal surprise anniversary trip for my wife in Italy. She communicated immediately and thoughtfully, did her research to find options and made great suggestions. I especially appreciated her guidance is not overscheduling! The free days were some of the best days of the trip!

We loved learning about historical places, buildings, art, etc. Florence cathedral, Uffizzi and walking the district across the bridge were fantastic. Our days in Sorrento and Amalfi coast were heavenly and loved the day trips to Path of God's and the coastal towns. Ravello was a neat gem. I wish we had more free time there to explore the towns and places like Ravello. Pompeii was the real highlight for us and wish we had dedicated a while half day there instead of 2 hour tour. We ended in Rome only 1.5 days so of course would love to go back and spend more days in Rome and Florence. The walking tour the last night in Travestere was absolute highlight! Will plan to do that in every city next time.

The hotels were fantastic, arranged transportation from hotel were great, and bullet trains a nice splurge.

The only less than ideal experiences were the Murano tour - it was short and a sales pitch to buy instead of showing us the area.

Hotel Reviews

Hotel Barocco

Rome

Amazing ambiance! Breakfast was out of this world!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Central Wellness Hotel Sorrento

Sorrento

Pleasant hotel.

Authenticity & Character

Location

Staff

No nonsense but not overly service oriented. One front desk person did not help too much with suggestions.

Cleanliness & Comfort

Hotel Kraft

Florence

Authenticity & Character

Location

It was 20 minutes walk from center so nice and quiet for us and gave us some more walking. A little closer would have been nice.

Staff

Cleanliness & Comfort

Hotel Ruzzini Palace

Venice

Beautiful romantic room, breakfast was like in a high end palace room, amazing! Staff were excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Venice Gondola Ride at sunset

Venice

Its Venice and a gondola, so amazing. But not too exciting in our opinion. The guide didn't do much and Venice is sort of dirty. The sunset part was nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome Food Tour

Rome

This is 10 stars!!! Wow a magical evening! The guide Toni was spectacular! About 10 in our group, great food and wine, great explanations. We went to 3 restaurants then Gelato. Too much food in the end! I wish we had planned this in every city!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip to Murano and glass making workshop

Italy

We thought we would get a tour and learn about glass making. Instead they did 10 minute demonstration of glass blowing and then spent rest of time showing us their store. The pieces were amazing but we had wanted to really learn and see glass blowing and what is done on the island. I dont k ow if they didn't have people to take us around that day or this is the tour. We were disappointed with this.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic trail nicknamed The Path of the Gods + Transfer from Sorrento

Italy

Amazing! Loved the guide and the lunch on mountain side! Wish we had thought of breaking off at end to walk to Positano.

Quality of Experience

Guides, Drivers and Staff

Transport

Ravello, Amalfi & Positano

Sorrento

Absolutely amazing. Coast drive and visiting towns were great but wish we could had a few more hours to really explore each town, get lunch, etc. Path of God's hike tour was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Tour + Basilica

Rome

The Vatican and Basilica are world wonders. Our personal tour was 3 hours but still rushing literally. Our guide was nice buy talked too fast and felt like he needed to rush. It was nice to get past long lines but I think I would have preferred going myself and using audio guide but then would need whole day there.

Quality of Experience

Guides, Drivers and Staff

He talked too fast and felt rushed us.

Transport

KimKim helped us locate wonderful places to stay (given our requirement to have 2 bathrooms for 4 people) and we had amazing guides in every city -- Zurich, Basel, Venice, Naples, Amalfi Coast, and Rome. We had the BEST time. Marianna was generally available while we were traveling, as was High Point Holidays, and it made things much easier to have that constant contact.

I started organizing this trip back in the January time frame and by March we had locked down the details. I am grateful that the KimKim team answered my questions and really listened to our priorities. Our hotels/apartments were all extremely well=located (big priority) and our guides were all so good. My teenage daughters had a great time, despite the epic heat wave hitting Europe and the daily power outages in Italy. All in all, we are so very happy with our trip!

Activity Reviews

Rome with Golf Cart at Night with Pizza & Ice Cream

Rome

Such a fun way to see Rome, esp in the heat of the summer. Seeing the sights at night is a special treat, and the dinner we had was AMAZING.

Quality of Experience

Guides, Drivers and Staff

Transport

Such fun!

Private Venetian Foodie Walk

Venice

Maria is a lifelong Venice resident and she taught us so much about Venice - its history, culture, evolution over the past several decades. What a pleasure this tour was! We likely would have not tried cicchetti were it not for this tour, so it really did open our eyes to a Venetian custom.

Quality of Experience

So much fun and so delicious

Guides, Drivers and Staff

Maria was chatty and interesting and incredibly knowledgeable

Transport

We walked!

Guilia did a fabulous job planning the trip. Our family had an incredible time. It's our third time using KimKim for our family vacation and I won't use anything else!

Hotel Reviews

Hotel Casolare Terre Rosse

San Gimignano

Lovely property. Room was standard - nothing special - but clean and sufficient.

Authenticity & Character

The room was fine - the look on the outside didn't necessarily translate to the inside.

Location

Staff

Cleanliness & Comfort

Clean and comfortable, despite the more barren finishings.

Piazza Farnese Luxury Suites

Roma

Location was great. Service wonderful and the breakfast in the morning was lovely. The room was fine. We had the duplex and the upstairs was a little tight (ceilings were low), and felt a bit cramped.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The duplex had very low ceilings on the top floor which made it feel cramped.

Ca' Foscolo Residence

Venice

Great location. Rooms was spacious and clean.

Authenticity & Character

Location

Cleanliness & Comfort

B&B Corte Vallio

Desenzano del Garda

Absolutely stunning. The location was out of a story book. The room was incredible. And breakfast on the balcony was the best way to start the morning - the fresh eggs and pancakes were awesome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Bye Bye, Italy!

Italy

Not really anything to review here, but giving 5 stars for a wonderful trip! :)

Private Transfer by watertaxi

Italy

The only way to travel!

Quality of Experience

Guides, Drivers and Staff

Transport

Gladiator’s Gate, Special Access Colosseum with Arena Floor & Roman Forum (3 hours)

Rome

Tour guide was lovely and the experience was good. I was a bit disappointed in the lack of access to the Colosseum. We paid for the gladiator entry, so got to go down on the floor, which was really cool, but thought we'd be able to explore the whole arena. Turns out that special ticket only gets you access to the floor, so was a bit disappointed about that. But overall, it was a wonderful tour.

Quality of Experience

Private Family Vatican & Sistine Chapel - Scavenger hunt

Rome

Our tour guide was incredible. Fun, energetic, and just the right level of info for the kids.

Quality of Experience

Our recent trip to Italy was absolutely amazing! Began in Rome- started with Pantheon, Colloseum, and Forum, Trevi fountain. Our day at the Vatican was so interesting. Our guide studied archeology and art history so loads of information! One very interesting addition was the Villa Borghese with its beautiful gardens and land in addition to hundreds of sculptures- numerous Bernini, masterpiece paintings- Rafael , Rubens, etc. Definitely include it in your itinerary.
Next Florence. Amazing artwork, food, and 2 Da Vinci museums with interactive models of inventions. Our guide for the Uffizi gallery , the Acadamia and Duomo had a masters in art history. We learned so much more with her than if we had done a self guided tour. Do not miss ordering Florentine steak!
Venice was next- greeted at the train and taken to our water taxi to the Hotel Moresco which was classic and charming. The staff was so attentive and quickly taught us how to to get around using water buses which made the trip so easy. Spent a lot of time in San Marco area with the highlight of attending a concert with a string orchestra performing Vivaldi’s Four Seasons at the Chiesa della Pietà. Took the water bus to the island of Burano (known for silk) and Murano ( known for Venetian glass).
Another fast train to Milan. They are so comfortable and easy to use. First class tickets are very reasonable. It was designed week in Milan so it was very, very crowded. Very walkable city. Wanted my husband to see The Last Supper by Leonardo da Vinci-a 15th-century mural painted on the dining hall wall of the Convent of Santa Maria delle Grazie. Sforza Castle and the Duomo were also full of art work and amazing architecture.
Our final stop was the most breathtaking landscape of Lake Cómo. A boat tour is a must to see all the amazing villas and small,charming towns. We stayed in Varenna which was so nice. 2 beautiful Villas with amazing gardens you can tour. Our most fun was taking a cooking class in a home in Varenna. A charming couple taught us to make fresh pasta- tagliatelle and tortellini filled with spinach and ricotta, an appetizer and Tiramisu! Such a wonderful evening seeing how they raise so much of their food even when they have full time work outside of the home. They practiced their English and we got to practice our Italian!
A train ride back to Rome and an amazing afternoon and evening at the QC Grand Hotel Roma. A full Roman Bath with saunas, steam rooms, and thermal baths. Unfortunately close to the airport which made it easy to leave even though we did not want to go.
In all we had 18 amazing days with the best guides and hotels. Kimkim makes it all work so smoothly! My husband walks with a cane and we can still travel easily thanks to all of their planning.

Sonia, it was a fantastic trip. I was ill after we got home, so I'm just getting around to do the 5 -star review. Veronica in Sardinia did a great job. Valeria in Sicily was an excellent communicator, always checking in on us. I was sad to have the miscommunication on the Cerafu boat trip. I followed the app with the 5-8 time and did not realize the time change Valeria sent with the address, missing the boat trip .
Other than this confusion, all went on schedule and she was invested checking up on us daily.
Grazie,
Christina

Hotel Reviews

Hotel Plaza Opéra

Palermo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel baglio della Luna

Valle dei Templi, Agrigento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Chateaux Locanda Don Serafino

Ragusa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eurostars Monte Tauro

Taormina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Regina Margherita

Cagliari

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel dei Pini

Alghero SS

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Resort Cala di Falco

Cannigione

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Guided tour of Valley of the Temples

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private walking guided tour of Alghero historical city center

Alghero

Quality of Experience

Guides, Drivers and Staff

Transport

Private sunset e-bike tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Self-excursion to Cefalù with group boat tour along the coast

Italy

Did not get to do

Palermo highlights and street food tour

Palermo

Quality of Experience

Guides, Drivers and Staff

Transport

Etna Wine tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset boat trip along the Taormina Coast

Taormina

Quality of Experience

Guides, Drivers and Staff

Transport

Private walking guided tour of Cagliari highlights

Cagliari

Leslie and the Kimkim team made our trip to Italy a family vacation of a lifetime. We will def use Kimkim again and highly recommend their service. We had immediate attention when we needed to change the driver on the rental car contract in Florence. We got a phone call when the meeting spot changed for our tour, and were greeted with a person to make sure we found the new location. Every detail was taken care of. We had someone meet us at the airport and train stations to travel us to our location. Everything was well planned. The hotels were all wonderful and comfortable as well as centrally located.

Everything went so smoothly, and if there was any deviation from the original plan, the team was so quick and efficient to handle the issue. I saw everything that I wished to see, and could not imagine a better Grandmother/Granddaughter experience.

Hotel Reviews

Hotel ai Mori d'Oriente

Venice

Hotel Hermitage

Florence

Hotel Villa di Sorrento

Sorrento

Location

Hotel Dei Mellini

Rome

Activity Reviews

Evening Pizza & Gelato Cooking Experience

Rome

Evening Vatican & Sistine Chapel Visit

Rome

Private Family Colosseum & Roman Forum Visit

Rome

Tagliatelle, Ravioli & Tiramisu Cooking Experience

Florence

Traditional Boat Ride to Visit Murano & Burano

Venice

Local Secrets City Walk with Rooftop View

Venice

City Discovery Walk with Michelangelo's David

Florence

Day Trip to Cinque Terre & Pisa

Florence

Private Day Trip to Pompeii

Sorrento

Day Trip to Capri Island by Boat

Sorrento

My husband and I had a perfect trip in Italy, with special thanks to our local specialist, Maria G. It was so comforting knowing all of the details were figured out for us, all transports were lined up, hotels were clean and met our needs, and excursions were so thoughtfully planned out. We had the perfect blend of relaxing, exploring, historical sites, museums, and food. We definitely give the highest of recommendations to both KimKim and Maria!

Activity Reviews

Cooking Class in the Heart of Rome

Rome

This was SO MUCH FUN. We loved it so much, we bought a tool to make pasta on amazon once we got home :)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Capri Boat Tour from Sorrento

Italy

Wow - this was the perfect way to start our vacation while we were getting over jet lag. It was relaxing, the sites were spectacular, and our guides made sure our experience was nothing but the best. Light snacks and drinks were a fun bonus. Swimming in the ocean was rejuvinating. We enjoyed our time walking around the island and taking the Tram to the top as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Tour of the Pompeii Ruins

Italy

This was a definite highlight of our trip! Our private guide was so knowledgeable and we learned so much from her!

Quality of Experience

Guides, Drivers and Staff

Transport

We loved our Italy experience through Jessica at Kimkim. Kimkim is so great because it is not a canned experience with large crowds, common meals, and directed timetables.
Jessica made travel easy and picked just the right experiences at the right price. So little hassle for such great memories. We used the train, private transfers, taxis/ubers and rented a car for various parts of the trip and she helped us match both our transportation and our accommodations to what would give us the best experiences with the least amount of time wasted.
We chose Rome, Naples and Orvieto for our adventures and saw art, architecture, Pompeii, the Amalfi Coast, and experienced the day and night life of these great cities, and cooked a meal with an award winning chef. Italy is the best place in the world for authentic pastas and pizza. We had the best we have ever tasted several times over.
This is our third Kimkim experience and we will definitely use it again. Thank you Jessica and Kimkim!

Hotel Review

Altarocca Wine Resort

Orvieto

My favorite part of the trip was our experience at this resort. The tasting meal had some of the best dishes I have ever had, the view was amazing f from our bedroom, and the pool had a drink and snack bar and was almost private because the resort is not large. This is a five star experience that is off the beaten path. This is not the place to go for a nightlife of dancing- that is Naples, but to deny yourself this quiet get away would be the wrong choice if you are with your spouse, partner or friends.

Authenticity & Character

The room, wine, food and pool were everything we could want.

Location

Best scenery of our trip.

Staff

So helpful and kind.

Cleanliness & Comfort

Everything was well kept.

Activity Reviews

Cooking Lesson with a Farm Chef

Italy

We have done a few Kimkim cooking experiences and loved them all. Our party worked with this award winning chef to make some authentic Italian food from scratch. The wine, beer and food were outstanding and we felt at home with him and his staff. Highly recommend this experience if if you only like to cook a little bit.

Day Trip to Pompeii

Italy

If you appreciate history, this cannot be missed. Our guide was very knowledgeable, showed us the site in an efficient way without having us follow crowds of people. I would recommend this experience.

Trip planning was spot on in regard to where we wanted to go and regarding accommodations.
There was a high degree of coordination with transfers (private cars, trains)
We loved having the option to contact the team throughout the day and after hours for minor issues.
We loved the daily reminders and directional pins provided.

Accommodations particularly in Lecce at B&B Palazzotto and in Polignano a Mare at Masseria del Crocifisso were excellent. Masseria del Crocifisso was particularly nice!! The food was fantastic and the staff and accommodations were lovely!!

We couldn't have asked for a better experience with KimKimm/Storywalking!!

John and Susan Comerci

Hotel Reviews

Boutique Hotel Galatea

Rome

Staff was excellent and extremely helpful and kind. Great location. Rooms were not cleaned well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Masseria del Crocifisso

Polignano a Mare

This was a fabulous accommodation. The staff was amazing. they were kind and helpful. Location in proximity to the coast was perfect! Food was fantastic. Amazing pool and grounds!

Authenticity & Character

Staff

Cleanliness & Comfort

B&B Il Palazzotto

Lecce

The room was clean and well appointed. Staff was extremely nice and helpful. The location was perfect for exploring Lecce.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B&B De Biffi

Florence

Perfect location, clean, staff were extremely nice and very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Polignano a Mare Boat Tour - Small Group

Italy

Experienced captain. Very entertaining and beautiful experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Siena and San Gimignano tour with dinner in Tuscany at a boutique winery

Florence

great guide ! Wine experience was wonderful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Florence in a Day with David, Duomo, Uffizi & Walking Tour

Italy

Great guide! Very well versed in the history of the city as well as at history.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat excursion to Leuca's caves

Italy

Great experience but captain a little unsure of himself at time

Quality of Experience

Guides, Drivers and Staff

Transport

Driver at disposal for the day

Italy

Driver was awesome!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Tour in Lecce

Italy

Our guide was fabulous!

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Traditional Food tour

Florence

Our guide was fabulous!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Absolutely fantastic experience with both Giulia and Andrea from start to finish. Giulia helped me plan an unforgettable trip with great hotel selections, unbelievable tours and lovely restaurant recommendations across all of Italy. Andrea made sure we were taken care of even when the train operators went on strike. We are so grateful for both of them and cannot recommend kimkim enough to all our friends.

Hotel Reviews

Corte dei Sogni Boutique Hotel & Spa

Florence

Tucked away on a small side street. We were close to the action without having to listen to the street noise all night. Beautiful room with excellent AC for the super hot summer days.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Continental

Sorrento

Beautiful view. Delicious restaurant. Great location close to everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Wine tasting and lunch at Winery near Montepulciano

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Historic & Food Tour in Sorrento (Private guide)

Italy

Our guide, Antonino was so incredible. We talked about how much we enjoyed spending time with him the rest of the trip. He gave us great recommendations and shared some sweet personal stories along the way.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, it was amazing. Only two minor hiccups which could have been prevented with more proactive communication. However, they were handled quickly and only slightly inconvenienced me. Loved the path of the gods hike; however, having everyone in the group introduce themselves first and maybe answer an icebreaker question or two would go a long way in making the tour more enjoyable. Our group was quiet and we jumped into the hike with no introductions. Of note, all of the tours could be better improved with intros and icebreakers so the group can more easily get to know each other and relax. My favorite day was the day trip through Tuscany (Siena, San Gimigiano). Our guide, Giacomo, made the experience unbelievable. He was so knowledgeable about the area, Italian food, and Italian wine. It was a long day but worth it. Metro in Rome was easy to navigate. No problems with either train transfer. Well worth what I paid for the trip.

Leslie and Francesca worked tirelessly to insure our trip was 100% the daily updates were the icing on the cake!! We loved the customer service and responsiveness to our many questions.

We will be sure to refer everyone we know and utilize yoir service in the future.

Thabk you for making our dream vacation a complete success. 5***** Bravo service!!

Grazie Leslie and Francesca. We appreciate you guys a lot!!!

Hotel Reviews

Hotel Il Faro 3* Sorrento

Sorrento

Tiny bathroom with VERY low ceilings. Sorry this one let us down. Customer service was 2 star at best. The restaurant attached was good but the hotel was inadequate. Service was lacking. No porter ro assist with luggage. Every property but this one had assistance for our bags in and out. I think you can find a better property with Emglish speaking staff. Language barrier was unacceptable!!

Authenticity & Character

Cute but ... So so

Location

Bottom of the hill. We had ro walk and take taxi alot.

Staff

Customer service was lacking

Cleanliness & Comfort

Nothing. It was pretty clean. Low ceilings in the bathroom caused me a lot of head bumps. I am tall!! No bueno!!!

Hotel Degli Aranci

Rome

Mr Marco is the coolest guy. He assisted us every step of the way.

Authenticity & Character

Very pretty property. Highly recommended.

Location

Except for having to take taxi everywhere we went it was located closely everything in Rome

Staff

Mr. Marco!! Bravo!!

Cleanliness & Comfort

Everything was squeaky clean

Hotel Adler Cavalieri

A very pretty hotel with every amenity possible. Brealfast was provided and it was good 😋

Authenticity & Character

Very cute property. genuine florence!!

Location

Once again, walking distance to everywhere we needed to be.

Staff

Helpful and friendlybstagg

Cleanliness & Comfort

Very comfy and clean

Ca' Pozzo Inn

Venice

Very nice newer property. Breakfast was amazing and well stocked with delicious local foods

Authenticity & Character

Located along the grand canal its definitely Venice-like

Location

Walking distance to all our tours!!

Staff

Awesome staff. Helpful and professional

Cleanliness & Comfort

Clean amd very comfortable

Andirivieni Bellagio Guest House

Bellagio

Wonderdully cute property. This very nice property started our trip off very well. We would highly recommend this property.

Authenticity & Character

Quaint family house

Location

Walking distance to everything we did

Staff

Irene was amazing and provided everything we needdd

Cleanliness & Comfort

Clean and tidy. Breakfast was amazing

Activity Reviews

Exclusive Capri Boat Tour from Sorrento

Italy

OUTSTANDING!!!! Staff was amazing and the information given was great!!

Highlights of the Vatican & Sistine Chapel Tour

Italy

Amazing tour. Pur guide was a historian. We.loved her presentation

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting

Florence

We are not wine drinkers so this was partially boring and rather a bad choice for us. Partbof the rour was cool. Part wasn't

Private Florence Historic Walking Tour

Florence

VERY good tour. Guide was a genuine guide and exceptional customer servant

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace

Italy

Amazing tour. Guide did well for us

Quality of Experience

Guides, Drivers and Staff

Transport

Our grandmother's/granddaughters trip to Italy exceeded expectations. All elements of the plan curated and refined by Erica and Diliana flowed smoothly without any major glitches. Our guide for the Coliseum, Mirta, was knowledgeable and provided a lot of background. Oksana, our Vatican guide, had lots of inside info, although I feel we literally ran thru the Vatican museum. I somehow thought we were going to St. Peter's Basilica, but it was not part of the tour.
The train rides were supremely comfortable and we had no problems finding our car and seats due to the detailed info Kimkim provided.
Our Pompei excursion with Vincenzo was particularly fun for me because so much more has been unearthed since my last visit.
Our cooking classes with Lily in Rome and Leonardo in Florence were particularly fun for the girls. They learned a lot and we had delicious meals to boot.
Daniela, our guide in Florence, was excellent and highlighted and explained some of the pertinent history that makes Florence so unique.
Rita guided us in Venice, a magical city if there ever was one. She made the narrow passageways seem not so daunting and definitely hit the highlights. Gianmarco took us to Burano and Murano and explained why these islands are so special. He was patient and kind even when we were late getting back to the boat.
All our accomodations were clean, safe, and very well located. It made getting around these crowded places pretty easy to navigate especially with the embedded links to maps.
Diliana, Erica, and Grant all checked in during the trip to see if things were going smoothly and it was comforting to know they were only a text away and response time was almost instantaneous.
I must say I was quite nervous before the trip that all guides and drivers were where they should be at the right time and I shouldn't have worried.
Thanks, Kimkim for your attention to detail and excellent and thoughtful planning. I have already been recommending Kimkim to others and will continue to do so. You have provided my granddaughters with fantastic memories.

Palermo in general seemed a bit shabby ( a lot of trash everywhere) The food tour was fantastic , Our guide Angelo was wonderful and very funny.
Cefalu and Hotel Kalura were an absolute dream.
Tripani- on-street parking was challenging. Hotel Gancia - water was no potable!! Never encountered that before.
Castelemare del Golfo was very pretty and we loved our hotel. Parking was a challenge.

We had the most amazing trip organised by Caterina and the KimKim team, highlights were Lake Garda, Bologna and Sorrento, however the entire trip was fantastic.

Hotel Reviews

Kolbe Hotel Rome

Rome

Really clean and comfortable with a great outdoor garden area to relax in.

Authenticity & Character

Location

Central to the main attractions and the resturant district.

Staff

Cleanliness & Comfort

Rosso 23

Florence

Neat and tidy Hotel, staff weren't as friendly as all other stops and not as helpful, and the breakfast was just ok.

Authenticity & Character

Location

Good location out of the hussle and bussle and only a couple minute walk to the centre of town.

Staff

Cleanliness & Comfort

I Portici Hotel

Bologna

Very upmarket Hotel and quote luxurious, on the main street and a short walk to the sqaure.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Césa Tyrol

Canazei

Very helpful staff and only a short stroll to town, and nicely renovated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Caesius Thermae & Spa Resort

Bardolino

Great location and really lovely Hotel, the staff were helpful and friendly, and had great ammentities.

Authenticity & Character

Location

Very central.

Staff

Cleanliness & Comfort

Exceptional clean and great size rooms.

Activity Reviews

Cycle the Appian Way - Bike or e-Bike tour

Rome

We didnt do it.

Quality of Experience

Guides, Drivers and Staff

Transport

Private e-bike tour in Florence with Gelato

Florence

Fantastic trip and the guide was sensational, a lovely family business.

Quality of Experience

Guides, Drivers and Staff

Transport

Pizza and Gelato making Class (group tour)

Italy

This was ok, the quality of the pizzas were just ok, it is obviously hard to make dough and have it cure in the short time we were there, so maybe they could teach how to make the dough and go through the process however have some other bases there that were made the day before to make the end eating experience a bit better.

Quality of Experience

Guides, Drivers and Staff

Self explore Bardolino

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private excursion to Lucca and Pisa - access to the Leaning Tower included

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Verona Day Trip

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Half day foodie tour in Bologna

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

We used KimKim to help plan our 30th anniversary trip to Italy, and we could not have asked for a better experience. From the very beginning, our planning specialist, Fabio, was exceptional. He truly listened to what we wanted from our trip and was incredibly patient as we explored different ideas and made decisions. He provided thoughtful suggestions, helped us find wonderful places to stay, and created an itinerary that felt personal and perfectly suited to us.
Our journey took us to Lake Como, Venice, Florence (including a wine tasting experience in the Tuscany region), and Positano. Each destination was made even more special by the amazing guides and drivers who helped us experience Italy in such a meaningful way. Our tour guides were extremely knowledgeable, sharing the history, culture, and stories of each area we visited. They helped bring each location to life and gave us insights we would never have discovered on our own.
One of the highlights of our trip was the incredible drivers assigned to us in each location. We often had the same driver for multiple days, which allowed us to build a real connection and get to know each other. We spent many hours with them each day, and they became so much more than transportation providers. They shared stories about their families, their culture, and their lives in Italy, making our experience feel authentic and personal. They were also wonderful guides in their own right, telling us about the history and traditions of the places we traveled through.
Our drivers and guides were always friendly, helpful, and willing to customize our days whenever possible. When we wanted to make changes during the trip or add more time to explore certain areas, Fabio was always available and quickly helped make those adjustments happen. His flexibility allowed us to see even more and enjoy our time without stress.
This was a once-in-a-lifetime anniversary trip, and KimKim helped make it truly unforgettable. We are so grateful to Fabio, our guides, and our drivers for creating such a memorable and personal Italian adventure. We would highly recommend KimKim to anyone looking for a thoughtfully planned and customized travel experience.

I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations.

Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called her she said wait a minute then she called the captain and they came back and got us. Second example we were at the Vatican we had a private tour with a gentleman named Rich and he asked how good we were with stairs, my husband said fine I said I don’t know. Without saying a word he tested us out and knew I wasn’t good at stairs without saying a word he took the no. stairs route Rich called Melanie and told her that I was not good at stairs. Melanie immediately canceled the group tour in Pompeii and treated us to a private tour so that I would be safe then we had lunch at a local winery which was wonderful thank you Melanie and thank you Rich and Kim Kim group our honeymoon was stress-free and enjoyable Pat and Jack Drewiega from Clearwater Florida

Hotel Reviews

Aquae Romanae Bed and Breakfast Sorrento

Sorrento

It was absolutely spotless they were helpful the room was really nice and it was centrally located which was wonderful the coffee was wonderful the little store downstairs was great it was great great great

Authenticity & Character

Everything

Location

I already told you.

Staff

Everything

Cleanliness & Comfort

Everything

Hotel Barberini Roma

Rome

The bathroom was strange the location was great,

Authenticity & Character

Location

Close to the fountain

Staff

Cleanliness & Comfort

No

Activity Reviews

Lemon tour and lunch (or dinner) in Sorrento

Sorrento

We could walk to it from our hotel or B&B and it was very interesting and learning how to make lemon cello will be lots of fun at home.

Quality of Experience

Ravello, Amalfi & Positano

Sorrento

Beautiful experience gorgeous the driver was perfect stopped at a beautiful restaurant loved all of it

Quality of Experience

Melanie, and the driver was excellent

Guides, Drivers and Staff

Transport

The Ruins of Pompeii & Winery on the Vesuvius

Italy

Very knowledgeable. Very careful because of my walking. I have her any day of the week

Quality of Experience

Food

I am

Guides, Drivers and Staff

Transport

Small group boat excursion to Capri from Sorrento

Italy

The girl was great at explaining things the captain was good because he came back and got us when we were late.

Quality of Experience

Guides, Drivers and Staff

Transport

They were all great.

Vatican & Sistine Chapel Highlights with St. Peter's Basilica

Rome

Rich made it special he was going to be a priest but then met somebody and has three children he was very good and knowledgeable took pictures to show us certain things to look for superb and understanding that I needed to not walk upstairs

Quality of Experience

Rich

Guides, Drivers and Staff

All were helpful and knowledgeable

Transport