Kimkim Trip Reviews for Italy
We are so happy we found KimKim - Melanie was amazing!!
Italy
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Sep 17 - Oct 2, 2025
thank you so much for your review! I must admit, we did a great job putting together your honeymoon! You had the right balance of activities and self guided, unstructured time in the Dolomites and on the coast, there is really no point having every moment planned, it's so nice to enjoy a lazy morning or a late afternoon, this is what Italy is all about after all! I'm pleased you got to visit from North to South too, I bet you need a holiday just to recover! Thanks again for... Read more
I have 2 complaints. First was the water tax...
Italy
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Oct 4 - Oct 17, 2025
Thank you so much for sharing your feedback. I truly appreciate your kind words about the overall trip planning, and I am very sorry for the two issues you mentioned.
Regarding the water taxi in Venice, I completely understand how stressful that situation must have felt before your train. I did see your call but was assisting other travelers on the phone at that exact moment. As soon as Christine texted me, I began checking what was happening with the water taxi and contacted the... Read more
Overall the trip was fabulous.
Italy
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Sep 3 - Oct 15, 2025
Our trip to Milan and northern Italy was fantastic!
Italy
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Sep 30 - Oct 11, 2025
Our trip to Milan and northern Italy was fantastic. I arranged the itinerary with Eirini over time, and she was most helpful and accommodating. All our guides were just great! In addition to being licensed and professional, they were all engaging and personable and knowledgeable--Laura in Bergamo, Eleanor in Brescia, Patrizia in Lake Como, Salvatore in Turin and Beatrice at the Palace of Venaria. We had no problems with train tickets and museum and ferry passes. The trip went very well, so I highly recommend Kim Kim, and will likely use them again. Thank you Kim Kim!
We’re also thrilled to hear your kind words about our local guides. They take great pride in sharing their knowledge and passion for their regions, and I’ll be sure to... Read more
Second trip with KimKim - Another great success!
Italy
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Oct 5 - Oct 16, 2025
Wow — thank you so much for your amazing feedback! We’re thrilled to hear your second KimKim experience was just as wonderful as the first. It was such a pleasure planning your Italy trip, and we’re so happy everything went smoothly and that you loved every moment — especially Rome and Capri!
Can’t wait to help you plan your next adventure!
Everything happened flawlessly. Andrea Simon...
Italy
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Oct 9 - Oct 20, 2025
Hi James,
thank you so much for your nice words. It was a great pleasure working with you and I'll be glad to assist you in the future
Great service by Andrea on Italy trip
Italy
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Oct 5 - Oct 14, 2025
Transports were on time
Hotels as expected
Great experience Read more
Thanks so much Chuck! It was a pleasure working with you.
Umberto, the guide whom we met day one in Nap...
Italy
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Oct 7 - Oct 13, 2025
Very helpful!
Italy
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Oct 1 - Oct 10, 2025
Dear Aubrey, Thank you very much for your kind words! We are thrilled to know that you had such a wonderful time in Italy. Attention to detail is something we truly care about, so it means a lot to hear that you appreciated the accommodations, tours, and the support you received throughout your journey.
We are also very proud to hear your kind feedback about our trusted partners, and our customer care team, that always goes above and beyond for our travelers.
We can’t wait to welcome you back to Italy! Arrivederci!
Anniversary Trip of a Lifetime
Italy
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Oct 4 - Oct 13, 2025
Hi Taylor,
Thank you so much for your feedback, it’s very important to us, as it helps us continually improve the quality of our trips.
I’m so glad to hear that your 5th anniversary trip was such a memorable experience and I hope these wonderful memories will stay with you forever.
It was a pleasure helping you plan this special occasion 😍
Trip was amazing and Francesco and the team w...
Italy
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Oct 6 - Oct 17, 2025
Thank you so much!😊 I’m really happy to hear you had an amazing trip. It was such a pleasure working with you from start to finish. I truly appreciate your kind words and hope we’ll have the chance to plan another adventure together soon!
Warm regards,
Francesco
All of the tours guides were knowledgeable a...
Italy
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Oct 1 - Oct 10, 2025
Ciao Rubi!
I am so glad everything went perfectly and you enjoyed your tours and guides! 😍
Thank you for the valuable feedback on hotels, we will take great care of it!
Have a fabulous day ahead and see you again in Italy!!
Luca
Helpful things; great Team
Italy
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Oct 13 - Oct 16, 2025
Hi Trisha,
Thank you so much for this thoughtful feedback — it means a lot. I’m really glad we could jump in quickly during the train strike and those missed connections, keep your tours on track, and sort out the Milan stay, drivers, and replacement tickets. Hearing that the daily reminders helped keep your group of six aligned is the best compliment!
It was a pleasure supporting you and your great group through a busy week in new territory.
I’m so glad you had such a wonderful time and were able to soak in so many amazing experiences and stunning landscapes!
Warmly,
Leslie
Anita Was amazing to nowt only to work but o...
Italy
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Oct 1 - Oct 9, 2025
Hello Michael! Thank you so much for your message and feedback! It was truly a pleasure helping you plan your trip and seeing everything come together so smoothly. I’m glad that you enjoyed our local guides and hotels, and I look forward to assisting you again on future travels to Italy, Spain, Portugal, or Morocco. Wishing you all the best, Anita 😍
Our trip was amazing in every way.
Italy
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Sep 27 - Oct 12, 2025
Dear Elizabeth,
Thank you so much for your kind words! We're so happy to have been part of such a memorable adventure. It fills our hearts with joy to know that your trip was everything you hoped for.
We hope to welcome you back for even more unforgettable moments!💫
Amalfi coast
Italy
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Oct 8 - Oct 14, 2025
Great trip to Naples and the amalfi coast . Every tour and experience was fantastic , the guides were knowledgeable and fun! The hotels chosen were beautiful. Will use Kim Kim again !
Barbara, thank you very much for your great review. 😊 We’re thrilled to hear that your trip to Naples and the Amalfi Coast was fantastic! It’s wonderful that you enjoyed all the hotels, the tours, experiences, and guides – we’ll be sure to pass along your kind words to them. 🌟
We can’t wait to welcome you back on your next adventure with KimKim!
Great trip to Italy
Italy
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Oct 6 - Oct 14, 2025
KimKim did an outstanding job in planning our trip to Italy. All of the day excursions were excellent- the ones in Siena exploring the Tuscany area, the day trip to Capri and the day drive around the Amalfi Coast. The guides in Siena and Sorrento were very good and lastly we enjoyed the two hotels that you selected in Siena and Sorrento. Thanks again in Eirini and the entire Kimkim team!!
Dear Bill, Thank you so much for your kind words! I’m delighted to hear that you enjoyed your time exploring Tuscany, Capri, and the Amalfi Coast. It was such a pleasure helping you plan this adventure, and I’m so glad you loved the excursions, guides, and hotels we selected for you in Siena and Sorrento.
On behalf of myself and the entire Storywalking team, thank you for trusting us with your travel plans. We hope to welcome you back to Italy soon! Arrivederci!
Family trip to Italy
Italy
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Sep 27 - Oct 5, 2025
Everything taken care of down to the last detail
Italy
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Sep 26 - Oct 4, 2025
My wife and I are on the flight home today. Just wanted to thank you for doing a wonderful job on our travel arrangements. All of the details were taken care of. The hotels exceeded our expectations. Locations were perfect. Being greeted upon arrival in Venice, drivers waiting, water taxis always at the ready. The timing between trains, tours, and free time was well thought out. Private tours and guides were exactly what we were looking for. We appreciated the occasional... Read more
Thank you so much for your wonderful review! I'm so happy to hear that you and your wife enjoyed your trip and that everything went smoothly from start to finish. It was a real pleasure assisting you in planning your Italian journey, and I’m so glad the hotels, tours, and timing all met your expectations.
Your appreciation means a lot to me and to our entire team. Italy has so much to offer, and I’m thrilled you were able to experience it so fully and comfortably.
I hope to have the pleasure of helping you plan your next adventure in the future!
CIAO!
Giulia
Don’t use kimkin
Italy
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Oct 4 - Oct 13, 2025
We’re truly sorry to hear that some aspects of your trip did not completely meet your expectations.
Before your departure, Marta provided detailed information about the hotel location and the type of guided group tour in Agrigento.
Had we known that these arrangements were not entirely to your preference, we would have been more than happy to suggest alternative options.
Throughout your journey, our team... Read more
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