Kimkim Trip Reviews for Italy

Elena and her team helped my partner and I plan a wonderful trip to Florence, Cinque Terre, and Venice! We truly enjoyed it and felt that our experience was enhanced by going through Kimkim, as we would not have been able to know the details as well as they knew them. We highly recommend anyone book through them!

Hotel Review

Hotel Al Duca di Venezia

Venice

Location is very good and definitely recommend this neighborhood (Cannaregio), but the bathroom had a not so clean odor and was not very well ventilated

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Jewels of Venice (St. Mark & Doge Palace)

Venice

Hidden Venice and cicchetti experience

Italy

Cinque Terre sunset cruise

Cinque Terre

Florence private guided walk

Florence

Wine and food tour in Florence

Florence

The perfect itinerary for us!
If you are traveling to Italy we highly recommend Andrea Gambino to help create a wonderful trip for you. He customized our itinerary to meet our travel goals in Sicily. Andrea was available throughout our trip to keep us updated when anything changed. He also was able to make a few adjustments (we requested) on the fly,

All 5 guides listed below were fabulous.... knowledgeable, passionate, kind, easy-going, and friendly. We felt they went above and beyond to make sure that we connected with, and understood, the history and culture in each area we toured. Great job!

Guides:
Letteria - Ancient Theatre of Taormina
Peppe - Godfather Movie Set Private Tour
Corrado - Syracuse Neapolis Archaeological Park
Sabine - Ragusa
Allessandra - Temple valley

Drivers:
David (Catania) , David (Palermo), and Antonio (Palermo), were all very professional, courteous and always on time

Hotel Reviews

Eurostars Centrale Palace

Palermo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Baglio San Nicola

San Nicola, Naro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bedding could be upgraded

Algilà Ortigia Charme Hotel

Siracusa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Carlotta

Taormina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Temple valley guided visit

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Val di Noto gems: Modica time at your leisure and Ragusa guided visit

Italy

Sabine is a great guide! Informative, funny and passionate.

Quality of Experience

Guides, Drivers and Staff

Transport

Syracuse Neapolis Archaeological Park - private guide

Italy

Corrado made this great!

Quality of Experience

Guides, Drivers and Staff

Transport

Godfather Movie Set Private Tour

Italy

Peppe made this tour extra special, very passionate.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided visit to the Ancient Theatre of Taormina (private guide)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

From start to finish, booking and traveling with Kimkim was the best choice we could have made for our 14 day trip to Italy. Our plan was to have 3 locations to visit/stay at a leisurely pace with few activities to allow us to explore and experience Italy on our own. We had 3 “phases” dreamed up for our trip that including a countryside stay in Tuscany, Rome visit for a wedding, and Amalfi coast trip for beach and relaxing on the water.We initially decided to try using a travel company to assist with planning the Tuscany portion of our trip, mainly because we were having trouble figuring out where to stay in the countryside and how to get around without renting a car. It was also the first time we’ve planned an international trip and we were quite overwhelmed with all of the logistics and places to visit. Kimkim came highly recommended from a friend, so we decided to ask for recommendations for our entire trip.

All of our accommodations, transfers, planned activities and tours were just what we wanted. We had local guide (cannot remember her name) give us a private tour of Pompeii and she was fantastic! Special thanks to her, our driver for the day, and Alberto because we woke up late on the morning of the tour, and they were all in constant communication and so accommodating despite being an hour behind on activities. Alberto was in constant communication with us, checking in and making sure that everything was going smoothly. Cannot recommend Alberto and KimKim enough!

Our trip:
- 2 nights Siena
- 3 nights Tuscan wine resort/countryside B&B
- 3 nights in Rome
- 4 nights in Amalfi town on Amalfi coast
- 1 night Rome for flight home the next day

Planning and arrangements were very easy and flexible. Giulia our specialist was fantastic and very helpful. We could not have done this trip as well without her.

Our trip was a great success for the most part. Rainy weather is never great but we have enjoyed ourselves none the less.
We experienced significant travel delays on the high speed train from Florence to Naples (3 hour delay which nearly caused us to miss Pompei entirely). Thanks to Kimkim, this did not happen. In fact, we never felt alone or abandoned. They were always just a What'sAp message away and they responded quickly to whatever we had going on. Really top notch.

We had a nearly two hour delay traveling from Naples to Florence, which caused us to make our prescheduled Vatican tour within about ten minutes of the start time. Kudos to our drive and Kimkim for working with us as the delays mounted and for providing great assistance. We did not miss anything because of their attention to detail and staying in touch. Remember to download What'sAp--this was critical during challenging events.

I was, however, deeply disappointed with our tour guide on the day trip to San Gimignano and Volterra . Her driving was very fast and uneven, At least two or three of us were "car sick" from the style and type of driving--one of the more unpleasant car trips I have had in a long time. She was very efficient and we arrived and ended on time, but she was also very impatient, handled questions badly and was much too bossy. Not rude exactly, but not the temperament I would expect from someone running a tour.

Our hotel in Sorrento, Grand Hotel Aminata, was also a bit musty and probably the worst of the places we stayed. It had an excellent view of the harbor though which we loved. We are not fussy people, but our room had a slight, but distinct, smell that we did not like. Otherwise, the accommodations were excellent and well placed. The La Maison du Sage in Florence was particularly excellent and deserves special mention. Our stay at The Regency in Rome was also excellent (though we booked this directly).

Antonio, our driver (and guide) for the Sorrento and Amalfi Coast portion of our trip was excellent. He could not have been more courteous and friendly. He helped us deal with the delayed train and abbreviated Pompeii tour, and he drove us around the Amalfi Coast in style and comfort. P.S. Our guide Rafael at Pompeii was also excellent and we enjoyed his tour very much-if only it could have been longer but that was unavoidable.

We also highly recommend the EBIKE tour we took in Rome. Our guide Irina was excellent. Do this early in your stay if you can as it was a great way to survey the city and find points of interest.

Hotel Reviews

Grand Hotel Aminta

Sorrento

This hotel was a bit of a letdown. The room had a musty odor, and it was lackluster. However, the food was fantastic, and the shuttle service was convenient.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison du Sage

Florence

This place was absolutely fantastic. The ambiance was so enchanting that we even bought a diffuser that smelled like the hotel. They brought us breakfast in our room, and everything was just perfect.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome: E-Bike Evening Tour with Italian Dinner

Rome

The bike tour was one of the best things we did. Although we wished we had done it sooner in Rome to get a good feel for the city and then backfill the rest.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

This tour was fantastic! Our guide was great and managed to get us through as much as possible despite our delayed train.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food Tour

Florence

This trip was a bit of a letdown. Our tour guide was a bit rude and drove crazy. It was so bad that we had to stop to let people out because they were feeling sick. The guide wasn't very pleasant, and it felt like she didn't let the whole experience breathe.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim Feedback 10/10-10/21/23
Reggio, Calabria and Sicily
Paul and Esther Mackarey

We have used kimkim twice and recommend you to many friends, two of whom use you for Portugal recently. We like your service but thought you might want to know how to make it better.

Overall it is as a great trip. Our visit to my mother’s and grandparents home town of Martirano, Catanzaro, Calabria was special. Our driver, Fabri, went out of his way to ensure that we found the town and met some of the locals who knew my family. The overall itinerary, drivers, and walking tour guides were very good.
Special thanks for an exceptional job by:
Fabri. Driver in Reggio, Catanzaro and Messina
Francisco. Driver Mt Etna
All walking tour guides were very good… especially Marilu in Palermo

However, I do need to provide some feedback regarding accommodations. This information may prove to be valuable for your future travelers. While my wife and I are relatively fit, we are 65. And, while we don’t need to be pampered, a few conveniences are needed that White Rooms could not provide.

White Rooms in Reggio
I understand that Reggio is not a big tourist attraction but …
The B&B was under construction and all on the second floor to a landing, through a common staircase that serves another unrelated apartment, then into a small bedroom. It was good location but it was very noisy at night and at 6 am with garbage and street cleaning. It offered no breakfast onsite. A voucher for coffee and a biscuit was issued for a bar across the street. I think it is more appropriate for backpackers and short stays for those under 50/55

Khalisah in Palermo was very good and the location was easily accessible to the historical area.
It was clean, interesting decor and friendly staff. However, it is important to consider the age and physical conditions of the travelers carrying luggage up three floors … it was difficult. And, with self check in, no one was available to assist.

Additional information would be helpful For those renting cars and driving in Sicily:

Forewarn drivers about the difficulty parking. Especially when visiting Taormina (need to park just outside city in designated parking areas before entering). Google maps takes you through the old town and you will get a ticket. Similar in Cefalu, google takes you directly in the old town but parking just outside the old town, parking can be found but google will direct you into town. In Catania the streets are open to traffic but parking difficult. Parking guidelines (white, blue, yellow) would be helpful.

Hotel Reviews

Best Western Hotel Rome Airport

Fiumicino

Perfect for the night before a flight home

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B&B Khalisah

Palermo

Interesting theme and decor. Good staff and location but… we were in the 3rd floor and checked in after 5 (so had a self check in). It was difficult to get our luggage up 3 steep and narrow flights of steps and no staff on site. It is not a good place for older travelers unless they get a first or second floor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was clean but not comfortable because of the 3 flights of stairs to our very very small room.

B&B A tonnara

Cefalu

Beautiful view of the sea. Good location but must be able to walk distances.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palace Catania | UNA Esperienze

Catania

Beautiful. Clean. Great service and amenities. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

White Rooms

Reggio Calabria

Under construction/renovation. Very noisy in am. 2-3 floors and difficult with luggage. Good access to town and water.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Palermo Private Walking Tour

Palermo

Quality of Experience

Guides, Drivers and Staff

Marilou was excellent.

Transport

Taormina Highlights Walking Tour

Italy

The walking tour guide was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

We rented a car and drove… our mistake. Parking was difficult.

Ortigia Walking Tour: The Heart of Syracuse

Syracuse

Quality of Experience

Guides, Drivers and Staff

Transport

Private Mount Etna Guided Jeep Tour

Italy

Francisco was outstanding

Quality of Experience

Guides, Drivers and Staff

Transport

Catania Tour - City Highlights Walk

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Full day with Driver

Italy

Fabri. Same As on Oct 11

Private Transfer

Italy

Fabri was excellent. He helped us locate the village were my mother and grandparents were born in Martirano, Catanzaro, Calabria, Italy

Quality of Experience

Guides, Drivers and Staff

Transport

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

We had an amazing time celebrating our 30th wedding anniversary in Italy (albeit two plus years late, thanks to COVID!). We worked with Andrea at KimKim and we could not have been happier. He was excellent! If we could give more than five stars, we would! We came to him with a rough idea of what we wanted to do and where we wanted to go: Venice, Florence, and Rome. He conducted a thorough survey right at the beginning to get much more detail about what we did and did not want to do. Then, he came back with the perfect plan for us. The individual guides with whom he set us up were fantastic - personable and friendly, and exceptionally knowledgeable. I highly recommend doing the individual tours with the skip the line tickets - we easily saved 10-15 hours of standing in lines over the course of our ten day trip. We have already referred many friends to Andrea and KimKim and will continue to do so. We will also be using them again. Cannot wait for our next trip.

Andrea - thank you SO MUCH for helping us to make this a trip we will never forget!

Hotel Reviews

Navona Essence Hotel

Roma

Great location and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Corte dei Sogni Boutique Hotel & spa

Great location - close to everything, yet secluded enough to not be too loud!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antiche Figure

Venice

The entire staff at Hotel Antiche Figure was incredible. They were extremely friendly, helpful and courteous. Everywhere we went, people know the hotel and the staff, and everyone spoke very highly of them. They are well respected - and for good reason! Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.

Authenticity & Character

Beautiful Old World Charm with modern conveniences!

Location

Right on the Grand Canal - perfectly located!

Staff

Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.

Cleanliness & Comfort

Activity Reviews

Vatican Museums and Sistine Chapel - private guide

Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Colosseum & Roman Forum skip the line ticket

Rome

The ONLY was to do it!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Transport

Colosseum and Roman Forum - Private guide

Rome

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Private Guided Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)

Florence

Fantastic! What else can I say? Our guides were great! The three wineries were great! The staff was amazing. The wine was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Florence

Guide was amazing! Incredibly knowledgeable and very good at telling stories!

Quality of Experience

Guides, Drivers and Staff

Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace (small group)

Venice

The guide was incredible - very knowledgeable and a great English speaker! Really helpful!

Quality of Experience

Guides, Drivers and Staff

Hidden Venice and cicchetti experience

Italy

Very knowledgeable guide! Lots of fun and very interesting - a lot of great history! The cicchetti was delicious.

Quality of Experience

Guides, Drivers and Staff

This is our third Kimkim trip and second to Italy. We highly recommend their service. Everything runs smoothly when booking through Kimkim and they provide recommendations for the best tour guides and experiences.

Hotel Review

Four Seasons Hotel Milano

Milan

Great service and the restaurant was fantastic. This was the best hotel on our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Market Visit & Cooking Class in Venice

Venice

This was absolutely the best experience of the trip. We really enjoyed getting to know Michael and the food we prepared was some of the best we have ever had.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arianna took all our wish list experiences and feedback and created a perfect trip for my mom, daughter and I.

Our on the ground support team of Jessica and Barbara were always responsive. The app provided was very helpful in keeping all details organized and quickly accessible.

Our driver from Naples to Sorrento (Angelo) was super fun and we really enjoyed our stop at the limoncello factory with him.

Ciro Jr. was our wonderful guide/driver for Positano, Amalfi and our limoncello lunch experience. He was so helpful with his suggestions to organize our stops to make the most of our time for the best experience. He happily offered to take photos for us and gave us a perfect restaurant recommendation for my daughter’s birthday. He even arranged to meet up with us after our tour when my daughter realized she had left a purchase behind in the vehicle!

I never would have been able to pull off all the logistics of this trip. Extremely grateful to Arianna for her thoughtful planning and execution. It was a trip of a lifetime for us! Grazie Mille!

Hotel Reviews

Abelonas Retreat

Santorini

Staff was very nice. Beautiful views and pool. Breakfast is ordered day before and brought to your room. They even prepared a boxed breakfast for us the day we left due to an early flight. Be advised some rooms (like ours) have significant amount of outside steps.

Palazzo Starace

Sorrento

The staff and breakfast were very good. Convenient to Piazza Tasso and shopping. 3 stars due to excessive noise from nearby nightclub until 3am every night and lots of stairs to navigate.

Location

Solo Experience Hotel

Florence

The staff and breakfast were very good. Convenient to activities.

Location

Staff

Albergo Terminus

Como

We loved this hotel! The location was perfect. The staff was so helpful and friendly and the breakfasts were top notch!

Authenticity & Character

Location

Right on the lake across from ferry and close to square and shops.

Staff

Cleanliness & Comfort

Activity Reviews

Limoncello Tour & Tasting

Amalfi Coast

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Luxury Catamaran Cruise around Santorini

Santorini

Loved this! End of season and only had 5 people on board with us so really got to enjoy the boat. The food was so good! We did the sunset tour. Be advised you can swim but there is no beach time as indicated.

Quality of Experience

Food

Guides, Drivers and Staff

San Lorenzo Food Market & Tuscan Cooking Class

Florence

We absolutely loved this! So fun and the food was delicious!

Quality of Experience

Food

Guides, Drivers and Staff

We had the trip of a lifetime! Exploring Italy with our numerous drivers and guides made the travel easy and fun. Every detail was accounted for. We loved Valentina, Suzanne, Roberto and Elizabeth. They assured that we saw all there was to see and added an element of pure Italian hospitality. Our hotels were amazing and our tours were outstanding. Jessica's planning and hard work assured that we would have a great trip. The App was easy to use and made train transfers and meeting times and places a breeze. We look forward to using Kim Kim for another adventure. Well done!

Hotel Reviews

Palazzo Salgar

Naples

Crowded lobby and small room. The breakfast was good.

Authenticity & Character

Nothing special here

Location

There wasn't much to do near the hotel.

Staff

Cleanliness & Comfort

Clean and comfortable

Hotel Conca Park 4* Sorrento

Sorrento

Great location. This hotel was beautiful! The breakfast was amazing as was the view! the grounds were immaculate and the amenities were superb. We loved this hotel. I am so glad that we spent multiple nights here.

Authenticity & Character

This was a beautiful hotel.

Location

Close to town and easy to walk to where we wanted to go.

Staff

Cleanliness & Comfort

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

This hotel was a GREAT location. The breakfast was marginal and the rooms were small.

Authenticity & Character

This felt like Rome!

Location

Could not have been better!

Staff

They accommodated our schedule and packed us a breakfast for our early tour.

Cleanliness & Comfort

Albergo Posta Marcucci

Bagno Vignoni

The spa was amazing but the room was hot and small. It. seemed a bit out dated. The breakfast was delicious!

Authenticity & Character

The spa area was FABULOUS! It made our stay exceptional.

Location

This was a great mid-point for us.

Staff

The waiter at the restaurant was rude. We were treated poorly.

Cleanliness & Comfort

It seemed old and outdated. The rooms were hot.

Star Hotel Rosa Grand

Milan

Great location, great breakfast!

Authenticity & Character

Very upscale.

Location

Close to the Dumo and other attractions. Close to all things on our walking tour.

Staff

Very helpful staff

Cleanliness & Comfort

Activity Reviews

Pizza Cooking Class

Naples

This class was fun but seemed a bit commercialized and not authentic. There were so many groups at the same time. The pizza making was fun and the pizza was good but it was very hot and a bit uncomfortable.

Quality of Experience

Food

We had much better pizza earlier that day.

Guides, Drivers and Staff

Transport

Taxi

Limoncello Tour & Tasting

Amalfi Coast

This felt very authentic. We loved meeting the chef and had a wonderful lunch during our tasting.

Quality of Experience

Food

Guides, Drivers and Staff

Roberto took us to this event. The chef was adorable and so funny. He made the experience great!

Transport

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Italy

We had torrential rain during part of this tour. Our drive Roberto was one of our favorite people on this tour, He took plenty of pictures and really seemed to enjoy his job. He made the day special.

Quality of Experience

Guides, Drivers and Staff

Roberto was FABULOUS!

Transport

Exclusive Capri Boat Tour and Blue Grotto by Sorrento

Italy

This activity was cancelled due to strong winds and storms. We were so SAD! This was to be a highlight of our week. No one could help the circumstances. We will need to come back!

Explore Pompeii Walking Tour

Italy

Nancy gave a very good tour. She knew a lot about Pompeii but didn't overload us with too much information.

Quality of Experience

Guides, Drivers and Staff

Transport

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Good trip. Our driver was very nice. Our Pompeii tour was great.

Quality of Experience

Guides, Drivers and Staff

Nancy gave us a great tour of Pompeii. She had great information and was loads of fun.

Transport

Efficient, on time, we felt comfortable. Nice vehicle

Explore Rome in a Day

Rome

Wow! We saw so much and learned so much. The Vatican Museum and Sistene Chapel were amazing. We saw all the sites! Suzanne was wonderful! Very informative and fun. She took us to a great lunch spot and knew how to make the trip very authentic for us. She was one of our best guides. We loved her!

Quality of Experience

Guides, Drivers and Staff

She was genuine and just a lovely person!

Rome walking tour by night

Rome

Vera did a good job of giving us the basics of Rome. She took us to some different places.....the Trevi Fountain and the old Hospital now University which was very interesting. I wish we had seen the castle and DiVinci museum. We were extremely tired and probably not the best audience. She did a great job.

Quality of Experience

Guides, Drivers and Staff

Vineyard walk and tasting in Argillae Vineyard (Mon-Fri)

Italy

We had a fabulous tour and lunch at the Argillae vineyard. We loved the wine and really appreciated the time the owner (female/daughter) Julie? spent with us. She was so professional and fun and made our experience valuable. The lunch was amazing and was paired with the wines. This was a high point of our trip for sure.

Quality of Experience

Guides, Drivers and Staff

Our driver was pleasant and a very good driver.

Transport

on time and efficient.

Cellars Visits in Chianti Area

Italy

We loved our vineyard tours but especially appreciated Valentina taking us to a small town for the most authentic experience of our week. She found a lovely lunch spot and communicated in Italian with the owner to allow us to experience a very special lunch. Although it was only a fragment of our tour, it was most memorable. We adored Valentina!

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Como and Bellagio– Full Day Trip from Milan - Shared

Milan

Elizabeth was amazing. She kept us on time and on task and allowed time for our own adventure in Bellagio. She recommended a fabulous lunch spot and joined us for a great outing.

Quality of Experience

Guides, Drivers and Staff

Elizabeth was outstanding!

Transport

Express Milan Duomo Tour with Terrace Access

Milan

Our guide was well-informed but spent too much time on the history and did not seem aware of our time constraints. We just barely fit the roof-top visit in and she seemed confused when we told her that we had an early departure for that day. Overall it was a good experience but we felt bad for our tour guide who seemed prepared for a much longer experience.

Quality of Experience

It is simply an exceptional place

Guides, Drivers and Staff

I can't begin to describe how amazing this trip was. Andrea thought of everything. He really listened to what we wanted: where we wanted to be, activities we wanted to do. He thought about and coordinated transportation, which was extremely important to us since we did not have a car. He told us the "must sees" and took care of all the details to make this trip the most memorable and romantic anniversary trip. We really enjoyed our personal guides, their knowledge of the cities they live in and love so much. The hotels were all beautiful and very accommodating. We are already thinking about and planning our next trip! Cannot recommend enough!

Hotel Reviews

Porta di Castro

Palermo

This hotel had the most friendly and accommodating staff of all. Right upon arrival, they took great care of us, gave us treats and coffee, gave us a map of the surrounding area. They upgraded our room with no additional fee. They gave the best recommendation for dinner and even made the reservation for us. The history of the building was captivating. They even gave us a souvenir when we left. Would definitely stay again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B&B Donna Teresa

Agrigento

We were only here a night, but we felt very taken care of and were greeted in the morning with a big breakfast and lovely conversation.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Baglio di Scopello

Scopello

One of our most favorite experiences was here. The grounds are absolutely beautiful: the garden, the view, the pool, the outdoor bar and lounge all were incredible. We even took home some homemade olive oil!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Residence

Amalfi

This hotel was by far a favorite. Beautiful views, clean, comfortable. The staff were extremely nice and accommodating. The restaurant in the hotel was amazing, delicious and whimsical. Love!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Piazza Bellini & Apartments

Naples

Very big room! The hotel was beautiful. Exactly what we needed. Very comfortable and clean.

Authenticity & Character

Location

Staff

There was only one instance where we were trying to rest where staff insisted to get in the room to clean, but it was not a big deal. Minor inconvenience.

Cleanliness & Comfort

Hotel Raffaello

Roma

Perfect location, staff were very accommodating and friendly, helped us hold our luggage and get taxis. The room was comfortable, clean, everything we needed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naples guided walk

Italy

Daniella was magic! She is such an enchanting person, and we really enjoyed walking around Naples with her. She was so easy to chat with. It felt like we had been friends before. she gave the BEST pizza recommendation!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Walk

Rome

Vincenza is now one of my favorite people. I loved how much she loved her city, and she was so incredibly knowledgeable and excellent company.

Quality of Experience

Guides, Drivers and Staff

Transport

Great guides, drivers and tours:
Elizabeth---Lake Como/Bellagio
Roberto--Amalfi coast
Nancy--Pompei
Suzanna/Faustra--Roma
Valentina--driver/Tuscany

Great overall experience--if anyone not mentioned, apologies as all arranged guidance was exceptional.

Hotel Reviews

Palazzo Salgar

Naples

we were only there one night---last of our tour. Nice modern hotel---small but comfortable room. Nice breakfast. A difficult shower---another wet floor LOL Would have preferred a hotel near waterfront area. We walked there and there were a number of options, but assume cost would be higher.

Authenticity & Character

its modern, little character. appeared to be a business trip hotel

Location

appeared not to be a desirable area of Napoli (??) not much to do around hotel---needed taxi to get to activity and restaurants

Staff

lobby staff very accommodating when we interacted

Cleanliness & Comfort

very clean throughout.. lobby, restaurant, room

Hotel Conca Park 4* Sorrento

Sorrento

wow!! from entrance via tunnels filled w/ art to modern lobby to great hotel room views of Sorrento. Excellent location and accommodation. Opera and jazz singer in bar area the first night--amazing only issue--3Euro per pool towel. really??

Authenticity & Character

its a modern hotel in an old historic city---another great bath and shower

Location

Walk to heart of Sorrento and activities

Staff

we were welcomed!

Cleanliness & Comfort

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

great location ... Like much of Roma--tight streets and access. Small reception area and restaurant. Close to eating options. Appeared to be a safe area. Hotel is in a 500 year old building that has been re-purposed---great rooms and good security. Great shower---American comfort.

Authenticity & Character

see above comment

Location

see above comment

Staff

front desk very accommodating for our group

Cleanliness & Comfort

room and bath very clean

Albergo Posta Marcucci

Bagno Vignoni

Great character in hotel---very comfortable....loved the hot bath pools

Authenticity & Character

old charm feel to hotel lobby and bar. nice rooms, great view

Location

in Tuscany---with real hot bath pools

Staff

we did not feel welcome in the hotel restaurant at dinner. Waiter and (manager?) made us feel a bit not at ease. As if they did not care if we were there. We were late due to travel (drive called ahead and advised hotel). Breakfast staff was much more friendly and accommodating

Cleanliness & Comfort

spa and outdoor water baths/pool

NH Collection Milano President

Milan

in heart of Milano near Duomo and piazza. Very modern, clean, accommodating, Great breakfast. Staff helpful.

Authenticity & Character

its a modern building. Rooms were great, nothing wrong. Americans don't understand Europe shower in bathroom...made a water mess....LOL

Location

near restaurants and duomo piazza

Staff

accommodating and very good english

Cleanliness & Comfort

room, bath, lobby, restaurant bar

Activity Reviews

Exclusive Capri Boat Tour and Blue Grotto by Sorrento

Italy

unfortunately weather cancelled this tour

Quality of Experience

Pizza Cooking Class

Naples

fun and engaging

Quality of Experience

Food

Guides, Drivers and Staff

the pizza guide/instructor was very good

Limoncello Tour & Tasting

Amalfi Coast

WOW!!---great experience. Hands on demonstration. Included our group members in the process. Conducted personally by the chef and restaurant owner! Engaging, funny and a fantastic lunch.

Quality of Experience

everything! People, food, view, kindness

Food

WOW!! one of best meals on our entire tour week

Guides, Drivers and Staff

Truly felt like they enjoyed our group being at their establishment

Transport

Roberto

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Italy

Beautiful area--sadly the weather was not good so the clouds and rain kept much of the beauty hidden

Quality of Experience

Roberto was a great driver/guide

Guides, Drivers and Staff

Roberto was great--engaging and friendly

Transport

due to weather, Roberto scheduled a visit to an olive oil factory--totally on his own and to help our day be filled

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Pompeii is a must see stop. Nancy was our guide--very informative

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Rome in a Day

Rome

we saw what we needed to see in Roma. Fantastic guide...loved having headphones (provided) so we could hear the guide throughout the tour in very crowded areas. Our guide took us to a favorite restaurant and we had a great meal w/ her.

Quality of Experience

the guide

Guides, Drivers and Staff

Transport

the transport from one area to another was prompt

Rome walking tour by night

Rome

Our guide--Faustra (sp??) was extremely knowledgeable and personable. Very good english. Gave us a great tour and insight of Roma within the limited 2-hour tour. We saw places we wanted to see.

Quality of Experience

Guides, Drivers and Staff

Vineyard walk and tasting in Argillae Vineyard (Mon-Fri)

Italy

small, family winery. intimate. the owner was our guide ! Very welcoming--great lunch and hospitality!

Quality of Experience

enjoyed the small, intimate atmosphere

Guides, Drivers and Staff

a family member of the winery ownership was our personal guide at the winery!

Transport

got us there on time

Cellars Visits in Chianti Area

Italy

nice tour of a large volume winery

Quality of Experience

Guides, Drivers and Staff

Valentia--great english, engaging personality--helped us find a great restaurant for lunch

Transport

the guide--Valentina

Lake Como and Bellagio– Full Day Trip from Milan - Shared

Milan

great guide w Elizabeth. Beautiful boat ride...Bellagio fantastic. Guide took us to her favorite restaurant for lunch---amazing!

Quality of Experience

Beautiful area of Italy---Bellagio is a jewel

Guides, Drivers and Staff

Great assistance, patient, informative, appreciative

Transport

its a local train from Milan--be prepared for a slow trip to Como

We had the greatest pleasure of embarking on a once-in-a-lifetime journey through Switzerland and Italy with Kimkim Travel, and it wouldn't have been the extraordinary adventure it was without the exceptional guidance of our tour guide, Fabio. From the moment we touched down in Zurich to the very last day in Taormina, Fabio's expertise and passion for what he does shone brightly.

Fabio's expert assistance in planning our IT from the get-go and all throughout the entire trip, his attention to detail, as well as his in-depth knowledge of the regions we visited were nothing short of remarkable. His insights into the history, culture, and popular sites to visit made the planning process easy and and added a layer of richness to every place we explored. From the picturesque cities of Zurich and Lucerne to the breathtaking landscapes of Interlaken, Zermatt, and the majestic Mt. Pilatus & Mt Gornegrat, Fabio made sure we not only saw these wonders but truly experienced them. When we needed help at a very short notice to secure a booking for paragliding in Zermatt, Fabio delivered outstandingly! He phoned the hotel in Zermatt and looked for the paragliding company. His careful planning and coordination ensured it went off without a hitch, giving us an adrenaline rush like no other. His attention to detail and safety gave us the confidence to enjoy every second of it. The paragliding experience was one of the unforgettable highlights in our trip - -and Fabio helped make it possible!!

Crossing over to Italy, we marveled at Milan's fashion and culture, the serene & enchanting beauty of Bellagio & Varenna in Como, and the stunning journey aboard the Bernina Express to the magical St. Moritz. Fabio's choice of stops, restaurants, and experiences reflected a deep understanding of what travelers like us truly appreciate.
One commendable thing that Fabio did for us was planning the trip to Lake Como. There were transpo-related changes due to an event that was happening at that time in Lake Como. Fabio informed us straight away and organized alternative ways to get to to Bellagio and Varenna, and even purchased for us the train and ferry tickets in advance, and recommended the restaurant along the way, & the sites that we should visit. Our van driver and tour guide - Paolo - was excellent.
Fabio made sure that nothing would get in the way of our plans to visit the enchanting Lake Como - and he really delivered!

The culmination of our journey was the enchanting island of Sicily. Fabio's expertise in Sicilian culture and history turned our time in Palermo, Taormina, and Catania into an authentic Sicilian experience. His recommendations for local delicacies and hidden gems enriched our adventure even further.

Throughout the trip, Fabio's professionalism, warmth, and enthusiasm made us feel like more than just tourists; we felt like friends exploring the world together.
His commitment to ensuring our journey was not just memorable but extraordinary was evident in every aspect of our trip - - from the train tickets, hotel & airport transfers to the hotels and restaurants.

All in all - Fabio's dedication, knowledge, flexibility and charismatic personality made this holiday in Switzerland and Italy an unforgettable and fabulous experience. We can't thank him enough for the cherished memories that we have built and bottled up in these incredible destinations.

On another note, we would like to give our feedback as well on a few things that can be done differently next time.
1. All the hotels that we stayed in were excellent. However, the choice of hotels in Zurich in Milan can be improved, in terms of quality and location. The hotel in Zurich did not have A/C, so it was not very comfortable at night due to the warm temperature. The hotel in Milan was not really centrally located so it was not that easy to go to the Milan center. We would always prefer a location close to the main public transpo.
2. In terms of planning the train schedules - it would be better next time if the gap between the time - especially for connecting train trips - should be sufficient enough to avoid undue stress. For example - the train schedule from Zermatt to Milan was too tight in terms of the lead time in between each transfer. Specifically the time gap between the train from Brig to Milan was just 7 minutes!! And the platforms were quite far from each other. We had to literally run - with all our heavy luggage - from Platform 4 to Platform 11 (if I remember correctly). That was very stressful & exhausting.
It would be better to plan the train trips in such way that there is enough time in between to get to the next platform without rushing too much, and to give allowance to delays (e.g: if the 1st train is delayed, then it will affect the subsequent trips).

Those are just the 2 things that we thought we would mention to further improve the planning process in the future.

In sum - if you're planning a trip with Kimkim Travel, make sure you request Fabio as your guide - he truly goes above and beyond to make your adventure extraordinary. Grazie mille, Fabio! Ti apprezziamo molto :)!

My wife and I just returned from a 16-day trip to Italy, which was arranged through KimKim and their local travel affiliate, Meet & Greet, Italia. Highlights included Venice, Florence, Assisi, Orvieto, Rome, Sorrento and the Amalfi Coast region, and Pompeii. Thi trip was the first opportunity for my wife to experience the beautiful country, and for me, a special return after 40 years, when I lived in Rome for a year as an architecture student. Celebrating a special anniversary, l already had a good idea of the special regions and towns that would offer my wife a great sense of Italy’s beauty and ultimately enhance our romantic getaway. Working with Emi at KimKim hi later her business associate, Francesco, I could not have been happier with they expertise, courteous and friendly accommodations, and tremendous service over the course of 8 months, especially in our final weeks leading up to our departure. Emi continuously went out of her way to address my questions, concerns and/or changing itinerary priorities, in the most professional way. I never had to wait more than a day for updated responses / itinerary changes, and most times the response was immediate. Francesco’s efforts were equally impressive, including real-time updates to our online itinerary, which kept my mind at ease before and during the trip. Both Emi and Francesco were accommodating to our own requests, including one request to change our hotel in Sorrento, after reading FB posts from customers who were being relocated due to hotel renovations underway. They also changed a scheduled boat tour of the Amalfi coast to a driving tour at my request. In both cases, their accommodation was a huge help, especially when we confirmed the ongoing issues with the hotel, and realized that the original boat tour would have been canceled that day due to high winds. So Emi and Francesco planned the perfect getaway and the memories will last a lifetime! I highly recommend KimKim, especially Emi and Francesco for a beautiful taste of Italy!!

I love Sorrento It was beautiful. I wished we could of gone to Capri and Blue Grotto but that means we can come back! Enjoyed Tuscany like to go back there and spend more time there. Loved the Roman Ruins and all the history in Rome.
enjoyed Pompei too.! The Amalfi coast was beautiful it rained but enjoy the limoncello tasting.
The hotels were great too! The Sorrento,Tuscany and Milano Hotels.

The guides were great!
Roberto
Susanna
Valenta
Nancy
Elizabeth
Foucha
Barbara
We will be using Kim Kim again !
It was also nice having the drivers.

Thank you again for an AWESOME vacation!

Cindy Johnston

Hotel Reviews

Palazzo Salgar

Naples

It was ok .

Authenticity & Character

Not sure

Location

Find somewhere you can walk. We had to take cabs where we wanted to go.

Staff

Nice

Cleanliness & Comfort

It was clean and comfy.

Hotel Conca Park 4* Sorrento

Sorrento

This was my favorite hotel. It had a beautiful scenery and very welcoming.

Authenticity & Character

Just beautiful !

Location

You could walk everywhere.

Staff

Very nice.

Cleanliness & Comfort

Very clean and comfortable.

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

It was ok very hard to get to with our bags.

Authenticity & Character

Location

You could walk everywhere.

Staff

Very nice

Cleanliness & Comfort

It was very comfy

Albergo Posta Marcucci

Bagno Vignoni

Hotel was very Quaint.I wish we could of had another day there.

Authenticity & Character

Loved it

Location

It had a beautiful setting!

Staff

They were not too welcoming in the restaurant

Cleanliness & Comfort

very good

Star Hotel Rosa Grand

Milan

Loved it!

Authenticity & Character

Location

You could walk everywhere.

Staff

Very nice

Cleanliness & Comfort

Beautiful

Activity Reviews

Pizza Cooking Class

Naples

It was alot

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Had to take a cab

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Italy

Even though it rained. It was great.

Quality of Experience

Guides, Drivers and Staff

Awesome

Transport

Roberto talked about the history.

Limoncello Tour & Tasting

Amalfi Coast

This was great had so much fun!

Quality of Experience

Great

Food

Amazing

Guides, Drivers and Staff

Roberto was great.

Transport

Great

Explore Pompeii Walking Tour

Italy

Loved it!

Quality of Experience

Guides, Drivers and Staff

Nancy was great!

Transport

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Everything was great.

Quality of Experience

Guides, Drivers and Staff

Roberto was great and very informative.

Transport

Loved having Roberto

Explore Rome in a Day

Rome

It was great. Enjoyed every minute.

Quality of Experience

Perfect

Guides, Drivers and Staff

Susannah was wonderful

Transport

Rome walking tour by night

Rome

Very good. Loved to hear about the history.

Quality of Experience

Guides, Drivers and Staff

Very good

Transport

Vineyard walk and tasting in Argillae Vineyard (Mon-Fri)

Italy

Very informative

Quality of Experience

Everyone was very nice

Guides, Drivers and Staff

Transport

Cellars Visits in Chianti Area

Italy

Beautiful place

Quality of Experience

Great

Guides, Drivers and Staff

Valetina was great

Transport

Yes

Lake Como and Bellagio– Full Day Trip from Milan - Shared

Milan

Loved the trip

Quality of Experience

Beautiful

Guides, Drivers and Staff

Elizabeth was great!

Transport

Very easy

Express Milan Duomo Tour with Terrace Access

Milan

Barbara

Dear Maria
I can honestly say that Italy is an amazing place to visit. The three guided tours, the first in Sorrento and the second and third in Rome, were so interesting and I can't say enough about the guides you assigned to us. Our 8-hr Amalfi Coast/Positano tour was so beautiful and our guide explained everything to us and helped us understand the history of this awesome countryside. Not to mention he entertained us with his singing and his colorful personality.

In Rome, our experience with Laura who explained the history of the ancient Colosseum in such a passionate way was amazing. She related facts to us that amazed us and we came away from the Colosseum with a better understanding of life back then. All this despite the fact that she was feeling poorly and we hope she has recovered.

And of course our tour with Tiziana (not sure of the spelling) of the Vatican and St. Peters was truly magical and inspirational. Her knowledge of the history and her manner of imparting all this amazing history was so appreciated.
All in all, this trip created memories that will be with us for a long time to come.

Our only issue was that I wished you would have suggested flying one way to Naples to see the Amalfi coast and Positano and then go to Rome and leave to come home from Rome. While it would have involved two one-way flights, it would have been less tiresome, especially the first leg of the trip when we arrived in Rome and were then brought to the train station (which was very crowded and confusing), and then the so-called "high speed" ride to Sorrento which was one hour late in leaving and was anything but high speed.

I am sure Lori and Lisa will agree that we created memories that will last a lifetime. Perhaps our next trip will include more of Italy. I want to thank you for your suggestions and for helping make our trip so beautiful.

Our first trip to Sicilia - Taormina and Ortigia/Siracusa - was wonderful because of the planning from Arianna and the Storywalking team! Arianna listened to our feedback and planned a trip that balanced some guided tours and a lot of free time. She shared detailed suggestions on site seeing and places to visit in the free time, so we always had ideas on how to spend our time. We aren't really big on lots of tours, so she created an itinerary that incorporated a few planned activities including Mt. Etna/wine tasting, a boat excursion and a cooking class. The only one we didn't love was the cooking class, but in general we had a great time with the other tours and just wandering around the cities eating amazing food.

The access to the app and Barbara and Jessica once we were in Sicily was a game changer. They were extremely responsive, problem solved our minor issues very quickly (mostly about directions and meeting the guides). It was so helpful to know there was a person we could reach if needed. Luckily the upfront planning and information from Arianna was enough, but in the moments of immediate need Barbara and Jessica were right there to help.

I'd definitely recommend Storywalking and KimKim for trip planning! Grazie mille!

Wonderful trip, Vincenzo did a phenomenal job organizing and making sure that we were comfortable and got to explore what we wanted to.

The only issue we came across was trying to drive in Palermo. We didn't expect it to be as stressful as it was but we could have prepared better or looked into other options. Palermo is a beautiful city but we would not recommend trying to drive in it if you are not accustomed to driving in a city like that.

Wonderful trip overall, everywhere we went was beautiful.

Activity Reviews

Day trip to Zingaro Natural Reserve, Scopello and San Vito lo Capo

Palermo

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting in Mount Etna

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat tour of Isola Bella

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Mount Etna Tour

Italy

Our tour guide was wonderful and the whole excursion was great

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip was wonderful! It was exactly what we were looking for. Everything was planned for us each day and we have no worry or stress about transportation or waiting in lines. Highly recommend Eleni for all of your Italy trip planning. It will be a vacation you remember forever! Thank you Eleni!

Hotel Reviews

Palazzo Alabardieri

Naples

This hotel is fabulous! We stayed two nights here and were more than pleased! We had an early morning and ordered room service for our breakfast meal. It was delivered exactly at the requested time and was delicious. The morning we left for the airport, they had breakfast boxed and waiting to send us. Staff was extremely helpful! Very good experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Orto De' Medici

Florence

We stayed three nights in this hotel and were very pleased. The staff was helpful and the rooms were very spacious and clean. We were in a corner room with a balcony and it was wonderful to be able to sit outside in the evenings or leave the door open to enjoy the breeze. Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

We stayed one night in this hotel after flying into Rome. It was very nice and clean. The staff was extremely friendly and helpful. They assisted in getting us dinner reservations and it happened to be the most amazing meal we had on our entire 9 day trip! Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Art Hotel Commercianti

Bologna

We stayed two nights here in October and it was lovely! The uniqueness of this hotel really has a special feel. Also the location could not have been better. There was an issue with our air conditioner, however staff was quick to assist us and help to make us comfortable!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano

Florence

This trip was a very busy day! Siena was a very quick walking tour due to an accident on the freeway that required us to take the long way around the our lunch in Chianti. The lunch was a winery and it was amazing! The last stop was San Gimignano. Our guide, Sandra, was very knowledgeable and gave us great information!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting

Pompeii

This was an adventure filled day! Our tour guide Giuseppe was wonderful! He was very knowledgeable about Pompei and was able to lead us through Pompei without getting stuck in any large crowds. Next we went to Mt Vesuvius where we hiked to the top of the crater! The view is amazing! Lastly we had a wine tasting at Cantina de Vesuvio. Both the lunch and the wine were spectacular!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naples Street Food Tour

Naples

This was out favorite tour of our entire trip. Maria was our tour guide and she was amazing. There was never a dull moment and she ensured that we saw everything we were interested in. The food choices she made for us per our preference and expectations were right on point. We sampled pastries, fried pasta, fried pizza... just to name a few. We ended our tour of The Chapel of San Gennaro. Maria shared the entire history of San Gennaro and explained the meaning and ritual behind everything in the chapel. She was so informative and truly excited to share this experience with us!

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque Terre Day Trip from Florence

Florence

This tour was wonderful! We had a blast with our tour guides Marco and Ellenora. Viewing the villages of Cinque Terre by boat was amazing. The view was spectacular. We had lunch at a local restaurant in Venazza and the pesto was to die for! We hiked up the hillside to get a better view point and were able to take some amazing pictures!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food, Music & Culture Day Trip

Italy

We adored this tour. We started at the acetaia and learned all about the production of balsamic vinegar. The tasting was a wonderful experience, as was the tour itself. Then we moved on to tour Casa Museo Luciano Pavarotti. My husband and I being very into the musical arts, we very much enjoyed this tour. The self guided tour with the headset was perfect and allowed you to tour at your own speed. Next was lunch at an amazing little restaurant not far from Pavarotti's home. There was a table for two set for us on arrival and the services was amazing. The food even better. We finished the day with a trip to the Ferrari museum. This was my husband's favorite portion of the trip! Overall it was a wonderful day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The kids really enjoyed the Florence city tours, the Artisan Workshop tour was great, and the hotel was good. All the restaurants throughout the trip that we used KimKim recommendations for were great!

Our Montepulciano driver was amazing, as was the winery and truffle hunt. I would not recommend the Dimora nel Corso hotel.
The hotel was good in Rome.

We would definitely book through Kim Kim again. Lorenzo is awesome. Thank you.

Hotel Reviews

Hotel Raffaello

Roma

Hotel Raffaello in Rome was good. It met our expectations of a three-star hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Hotel Il Guelfo Bianco was great. We didn't want any luxury as we needed to get three rooms for the kids, and this hotel met our expectations.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cheese farm visit and tasting in Pienza area

Italy

The cheese farm visit and tasting was okay. It was interesting, but not as engaging as the other activities. The farm was crowded that day, and we didn't get to see the vegetable gardens. The tasting was great, but overall, it wasn't a highlight.

Quality of Experience

Guides, Drivers and Staff

Transport

Truffle Hunt and Cooking Class in Tuscany Countryside

Italy

The truffle hunt and cooking class was a definite highlight. The family running the farm were warm and friendly. The dog was great, and the pasta we made was delicious. We had a beautiful lunch on the terrace with a stunning countryside view. It was a lot of fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Oltrarno Artisan workshops guided walk (private guide)

Florence

The Oltrarno Artisan workshops guided walk was a standout experience. It was less touristy and gave us a unique look into the local culture. We really enjoyed this.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence bike tour (small group)

Florence

The Florence bike tour was a unique and fun way to explore the city. My kids were able to see many sights that we wouldn't have found on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence private guided walk

Florence

The private guided walk through Florence was a great experience. I wasn't able to make it but my kids enjoyed exploring the city with our guide and learned so much about its rich history.

Quality of Experience

Guides, Drivers and Staff

Transport