Kimkim Trip Reviews for Italy

4.8
Based on 1,259 ratings
Read 1,259 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Well done!
Italy | Jun 2 - Jun 7, 2026

C
Christy G.
Ashburn, VA | Reviewed on Jun 16, 2026
Lorenza did a wonderful job of understanding the kind of trip we wanted to have and made it happen! She chose wonderful, knowledgeable guides (Ricardo, Laura, Davide) and had clearly briefed them on our priorities. :) When we hit a bump they stepped in and made sure that it was JUST a bump and didn't derail our tight schedule. THANK YOU!! Read more

Lorenza did a wonderful job of understanding the kind of trip we wanted to have and made it happen! She chose wonderful, knowledgeable guides (Ricardo, Laura, Davide) and had clearly briefed them on our priorities. :) When we hit a bump they stepped in and made sure that it was JUST a bump and didn't derail our tight schedule. THANK YOU!!

Hotel Reviews
Hotel Pausania
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Bezzi
Ravenna

Amazing location, well appointed. The staff was so helpful and kind. The only downside was a round bed, which for two very tall people was not very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorenza Cannarsa
Lorenza
Lorenza Cannarsa
Local specialist in Città della Pieve | Replied on Jun 22, 2026

Dear Christy,
thank you so much for taking the time to leave such a kind review! It was a genuine pleasure designing this trip for you, and I'm so happy it all came together the way we hoped.
Ricardo, Laura, and Davide will be thrilled to hear your words — I'll make sure to pass them along.
And yes, a bump or two is always part of the adventure — what matters is that it stays just that! Thank you again for trusting us, and we hope to welcome you back to Italy soon.
Warm regards,
Lorenza

Dream Ancestry Trip to Italy!
Italy | Jun 3 - Jun 12, 2026

Mindy
Mindy B.
Highlands Ranch, CO | Reviewed on Jun 15, 2026
Anita did a fantastic job at planning and arranging our trip to Italy! It has been a lifelong dream for my Mom and I to visit where my grandfather was born in Italy. Everything went amazingly from the private drivers to the incredible guides throughout Naples, Sorrento, and Rossano. Our day on a private boat on the Amalfi coast was one of the highlights with the gorgeous views of the cliffs and swimming in beautiful blue waters. Spending the day with our private guide, Enza, in Scala Coeli... Read more

Anita did a fantastic job at planning and arranging our trip to Italy! It has been a lifelong dream for my Mom and I to visit where my grandfather was born in Italy. Everything went amazingly from the private drivers to the incredible guides throughout Naples, Sorrento, and Rossano. Our day on a private boat on the Amalfi coast was one of the highlights with the gorgeous views of the cliffs and swimming in beautiful blue waters. Spending the day with our private guide, Enza, in Scala Coeli was so special. We were able to see original documents of my grandfather's birth certificate and my great grandparents' marriage certificate. We also had a local person show us around the village including where my grandfather was born. The places we stayed were perfect with beautiful views in Sorrento and Rossano. We had a private large balcony on Sorrento with views of the mountains all around. This was such a meaningful experience for me and my Mom that we will carry with us for a lifetime. This was also the second time I have used Kim Kim to create a great trip from me, and I could not more highly recommend them!

Hotel Reviews
Naplesuite B&B
Naples

Great location! Staff was very helpful and the room was clean and very comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tenuta Ciminata Greco
Rossano

Located in the mountains overlooking Sorrento and the coast! A beautiful and serene location with historic grounds where they press their own olive oil! What a special place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Kalea
Sorrento

Beautiful room with a private and spacious balcony! Breakfast was delicious and fresh! Views from our balcony were absolutely stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rinuccini Relais Hotel
Naples

Nice, spacious rooms! Delicious breakfast! Staff was very helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Royal Palace of Caserta: Italy’s Hidden Gem
The Royal Palace of Caserta: Italy’s Hidden Gem
Naples

Had a great tour through the palace learning the history of this magnificent structure!

Quality of Experience
Guides, Drivers and Staff
Transport
Trace Your Roots: Personalized Ancestry Journey
Trace Your Roots: Personalized Ancestry Journey
Italy

Special and memorable day with our private guide through my grandfather's village, Scala Coeli in Calabria. It was an emotional experience seeing original documents of my ancestors and walking the streets they had once walked. I had no idea how beautiful it was there! We then had a delectable lunch at a seaside resort with the best seafood I have ever had! My Mom and I will never forget this day!

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy

An awesome day cruising the coast on a private boat! Absolutely stunning views and so fun to swim him the crystal blue waters!

Quality of Experience
Guides, Drivers and Staff
Transport
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

Seeing the Blue Grotto and walking around he beautiful and picturesque Capri Island!

Quality of Experience
Guides, Drivers and Staff
Transport
Cook with a Local Chef in Sorrento
Cook with a Local Chef in Sorrento
Italy

Such a unique and personal experience! Our chef welcomed me and my Mom into her home to prepare an authentic and delicious meal. It was a wonderful time!

Quality of Experience
Guides, Drivers and Staff
Transport
Our taxi got a little lost, but we were able to call the Chef's home and get helpful directions.
A Journey Through Pompeii & Mt Vesuvius
A Journey Through Pompeii & Mt Vesuvius
Naples

Such a great day with a private guide in Pompeii, delicious lunch, and a hike to the top of Mt. Vesuvius!

Quality of Experience
Food
Guides, Drivers and Staff
Antonio was the best!
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jun 16, 2026
Hi Mindy, Thank you so much for your kind words! It was truly a pleasure helping you and your Mom plan this very special journey. Knowing that you were able to visit your grandfather's birthplace, discover your family history, and see the original documents of your ancestors makes me very happy. I'm especially glad that Enza was able to help you immerse yourselves in your family's heritage and create such meaningful memories in Calabria. I'm also glad to hear that you enjoyed the Amalfi... Read more

Hi Mindy, Thank you so much for your kind words! It was truly a pleasure helping you and your Mom plan this very special journey.

Knowing that you were able to visit your grandfather's birthplace, discover your family history, and see the original documents of your ancestors makes me very happy. I'm especially glad that Enza was able to help you immerse yourselves in your family's heritage and create such meaningful memories in Calabria.

I'm also glad to hear that you enjoyed the Amalfi Coast boat day, your guides, accommodations, and all experiences throughout Naples, Sorrento, and Calabria.

Thank you again for trusting me and KimKim for a second trip. It means a lot to receive such positive feedback, and I hope to help you plan another amazing adventure in the future, weather it is to Italy, Spain, portugal or morocco!

Warmest regards,
Anita

Northern Italy
Italy | May 28 - Jun 12, 2026

L
Laura T.
Canada | Reviewed on Jun 15, 2026
While our guide changed several times, there seemed to be a smooth transition to the next person. When we had questions or needed assistance the guides were quick to reply, and helpful. Setting up our rental car and accommodations was excellent. We didn't use the service for too many excursions other than a guided bike and hike which were both excellent. We stayed in three different places over just over two weeks. Accommodations were all excellent. We didn't really care for our first town,... Read more

While our guide changed several times, there seemed to be a smooth transition to the next person. When we had questions or needed assistance the guides were quick to reply, and helpful. Setting up our rental car and accommodations was excellent. We didn't use the service for too many excursions other than a guided bike and hike which were both excellent. We stayed in three different places over just over two weeks. Accommodations were all excellent. We didn't really care for our first town, Lake Garda but enjoyed Lake Iseo, and loved the Dolomites.

Hotel Reviews
Waldrast - Forestside Living
Siusi (BZ)

Beautiful hotel set within walking distance to the trails and Gondala ride. They include guided cycling and hiking day adventures which was really nice. While several hotels participate in this shared offering, there was only one other couple for our bike day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Romantik Hotel Relais Mirabella Iseo
Clusane Iseo (BS)

Loved this hotel up on the hillside. Beautiful surroundings and lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Piccola Vela
Desenzano del Garda

Wonderful hotel with great service. All people were very friendly and the food was excellent. We had a wonderful dinner. The grounds of the hotel were relaxing and peaceful, out of the business of the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Walking the Dolomites: Guided Hike on Alpe di Siusi
Walking the Dolomites: Guided Hike on Alpe di Siusi
Italy

The guide was absolutely excellent. We had a very full day on Alpe di Siusi and it was one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha

Multigenerational Family Travel in Amalfi Coast and Tuscany-- I trust Italy Charme!
Italy | Mar 27 - Apr 8, 2026

Pam
Pam W.
Alexandria, VA, USA | Reviewed on Jun 14, 2026
If you're a travel advisor collaborating with a multi-generational family on a stay in Tuscany and/or the Amalfi Coast, you owe it to yourself to reach out to Italy Charme (Melanie is my go-to there) to have as your in-country partner. They go above and beyond to make sure clients experience Italy like a local! No question I (or any of my clients' 1000s ;)) had was too difficult (or dumb) for them to assist me -- making me look like the expert in the US with my expert partners in-country in... Read more

If you're a travel advisor collaborating with a multi-generational family on a stay in Tuscany and/or the Amalfi Coast, you owe it to yourself to reach out to Italy Charme (Melanie is my go-to there) to have as your in-country partner. They go above and beyond to make sure clients experience Italy like a local! No question I (or any of my clients' 1000s ;)) had was too difficult (or dumb) for them to assist me -- making me look like the expert in the US with my expert partners in-country in Italy. We had worked on this itinerary for over 6 months, and Melanie (and the rest of the team at Italy Charme) allowed me to breathe a sigh of relief, even while my clients (family of 10, ages 3 to 85) were going from one villa to the next . . . and all the little towns worth seeing in between. I wouldn't hesitate to collaborate with Melanie and her team at Italy Charme with future client requests in Italy!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 15, 2026

Hi Pam,
thank you so much for such a lovely review.
I must admit the harder the booking the more challanging and rewarding it is, we were a great team and we got evey single thing right and exactly how they wanted it.

I must say behind it all, we have a fantastic booking and concierge team, they make all the magic happen from behind the scenes.

I look forward to heping you with your next trip to Italy!

Melanie

Southern Italy in Lesser Known Areas-- My Go To Partner!
Italy | Apr 30 - May 12, 2026

Pam
Pam W.
Alexandria, VA, USA | Reviewed on Jun 14, 2026
This was my second client trip in Italy, where I was able to collaborate with Melanie and her team at Italy Charme. Her (and their) assistance in helping me understand the intricacies of the two destinations that I wasn't that familiar with (Palermo/Sicily, and Puglia) was how it started, and their care for my clients during their entire time in Southern Italy-- even changing tours at the last minute-- was the icing on the cake for how they made us look like Rock Stars to our shared clients.... Read more

This was my second client trip in Italy, where I was able to collaborate with Melanie and her team at Italy Charme. Her (and their) assistance in helping me understand the intricacies of the two destinations that I wasn't that familiar with (Palermo/Sicily, and Puglia) was how it started, and their care for my clients during their entire time in Southern Italy-- even changing tours at the last minute-- was the icing on the cake for how they made us look like Rock Stars to our shared clients. They even assisted me with snags that neither of us could have planned for (caused by the clients) without creating more chaos or issues. I highly encourage other Travel Advisors and agencies to collaborate with Italy Charme for your client needs in all of Italy-- you won't regret it!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 15, 2026

Hi Pam,
thanks for this review too!
This was a tricky one and kept us on our toes until the end, but everything wend perfectly fine and even on the last day, we sorted it with no problems!

Thanks again for working with me on this trip, and I look forward to helping you plan more in the future!

Melanie

Memories for a lifetime
Italy | Jun 8 - Jun 12, 2026

R
Robert B.
Kansas City, MO | Reviewed on Jun 13, 2026
Rita put together the trip of a lifetime! This was our first trip to Italy (won’t be our last). My family and I thank you! Read more

Rita put together the trip of a lifetime! This was our first trip to Italy (won’t be our last). My family and I thank you!

Activity Reviews
A True Taste of Tuscany: Olive Oil & Wine Tasting
A True Taste of Tuscany: Olive Oil & Wine Tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany at Sunset: A Wine & Dinner in Chianti Vineyard
Tuscany at Sunset: A Wine & Dinner in Chianti Vineyard
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pasta Cooking Workshop & Wine Tasting in a Countryside Estate
Pasta Cooking Workshop & Wine Tasting in a Countryside Estate
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Robert, thank you so much for your kind words! I’m really happy to hear that you and your family had such a great first trip to Italy and that it turned into a memorable experience. It was a real pleasure working with you, and I’d be delighted to help you plan your next visit to Italy, Spain, Portugal, or Morocco in the future. All my best, Rita 🥰

Giulia did a masterful job turning our wishes...
Italy | May 21 - Jun 5, 2026

D
Doug B.
Chicago, IL | Reviewed on Jun 12, 2026

Giulia did a masterful job turning our wishes into an amazing itinerary. Best of all, she made it all work seamlessly with some great guides! Maria and Luca in Rome, Alexandra in Florence, Alessandra in Como, Giovanni in Venice, Stephan behind the wheel to San Gimignano were just wonderful. Pleasant, informed, entertaining and enthusiastic!

Great trip to be remembered! Thanks Kim Kim!

Brown Family

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jun 15, 2026

Thank you so much Dough for your wonderful review!
I am so glad to hear that your family trip was exactly as you dreamt, this was precisely what I worked for...and I couldn't be happier!😊
I am sure you will keep amazing memories for a long time! But if ever you wished to come back to Italy... you know where to find us!
All the best from Italy!
Giulia

We did three excursions and had drivers to ea...
Italy | Jun 1 - Jun 4, 2026

M
Michael N.
Newark, NJ | Reviewed on Jun 11, 2026
We did three excursions and had drivers to each and had a driver from the airport. Kim Kim was not good, or great but exceptional. Every person was professional, friendly and it ran like clockwork. We had an amazing time in Sicily. Thank you! Read more

We did three excursions and had drivers to each and had a driver from the airport.

Kim Kim was not good, or great but exceptional. Every person was professional, friendly and it ran like clockwork.

We had an amazing time in Sicily. Thank you!

Hotel Review
Hotel Sunset
Cefalù
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Driver at disposal
Private Driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Meet a "Manna" producer and discover an ancient tradition
Meet a "Manna" producer and discover an ancient tradition
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at disposal
Private Driver at disposal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 21, 2026
Thank you so much for your kind words. Reading that your experience was not just good or great, but exceptional, truly means a lot to us. We work hard behind the scenes to ensure that every transfer, excursion, and detail comes together seamlessly, so it is incredibly rewarding to know that everything ran like clockwork during your journey. Most importantly, we are delighted to hear that you had an amazing time discovering Sicily. It is a destination that holds a special place in our... Read more

Thank you so much for your kind words.

Reading that your experience was not just good or great, but exceptional, truly means a lot to us. We work hard behind the scenes to ensure that every transfer, excursion, and detail comes together seamlessly, so it is incredibly rewarding to know that everything ran like clockwork during your journey.

Most importantly, we are delighted to hear that you had an amazing time discovering Sicily. It is a destination that holds a special place in our hearts, and we are thrilled that you were able to experience its beauty, culture, and hospitality.

Thank you again for placing your trust in us. We hope to welcome you back to Italy for another unforgettable adventure in the future.

Warm regards,

Jessica & the Storywalking Team

Mother Daughter Italy Trip
Italy | May 30 - Jun 6, 2026

Joan
Joan C.
Pittsburgh, PA | Reviewed on Jun 11, 2026
All of the guides were so nice and knowledgeable. We especially enjoyed our time with Marco during our visit to lake Cuomo. Even though it was super crowded Marco was able to get us on and off the boat in a very efficient manner he also modified our train trip for us because of an unanticipated delay which was a very clever way to help us enjoy the most for our time there. Marco went above and beyond, he even found us an exclusive restaurant with beautiful views. This was an amazing tour... Read more

All of the guides were so nice and knowledgeable. We especially enjoyed our time with Marco during our visit to lake Cuomo. Even though it was super crowded Marco was able to get us on and off the boat in a very efficient manner he also modified our train trip for us because of an unanticipated delay which was a very clever way to help us enjoy the most for our time there. Marco went above and beyond, he even found us an exclusive restaurant with beautiful views. This was an amazing tour and we will always remember the hospitality that Marco gave us and a real flavor for the local culture!

We especially enjoyed our Milan experience where the driver for my daughter came back to the hotel to deliver her her passport that she left in the car! Grazie mile!!!! The hotel the Square Milano Duomowas also extremely comfortable and welcoming they even let my daughter check in before me without her passport.

Hotel Reviews
Hotel Barocco
Rome

Very charming hotel - we especially enjoyed the breakfast and the staff that served us there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The air conditioning did not de-humidify very well.
Rivoli Boutique Hotel
Florence
Authenticity & Character
Beautiful and unique decor with beautiful plants everywwhere, we especially loved the jasmine right outside our apartment!
Location
within walking distance to all!
Staff
Our staff were very helpful in going out of their way to help us with dinner reservations!
Cleanliness & Comfort
Our suite was a little noisy as it was right next to the restaurant. On the last day there was a huge leak in our apartment with water pouring from n the ceiling, they also lost power - we were glad to have been checking out that day.
Hotel The Square Milano Duomo
Milan

Very clean and upscale hotel! You will feel very welcomed -great location too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Rome
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Half-Day Chianti Wine Experience
Half-Day Chianti Wine Experience
Florence
A Day on Lake Como: From Varenna to Bellagio
A Day on Lake Como: From Varenna to Bellagio
Milan
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 12, 2026

Hi Joan, thank you so much for your thoughtful review! I am happy to hear that you had such a memorable experience in Italy 🤩 Marco will be especially thrilled to read your kind words.

Thank you as well for sharing your feedback on the hotels and activities throughout your journey. It was our pleasure to be part of your Italian adventure, and I am honored that these memories will stay with you. Grazie mille and safe travels! 🤗 Warm regards, Marina

Travel to Italy
Italy | May 23 - Jun 2, 2026

D
Debbie W.
Ashburn, VA | Reviewed on Jun 09, 2026
We had guided tours of Milan, Verona, and Venice. All the guides were knowledgeable and gave excellent tours. We particularly enjoyed the guide in Verona and Venice. Read more

We had guided tours of Milan, Verona, and Venice. All the guides were knowledgeable and gave excellent tours. We particularly enjoyed the guide in Verona and Venice.

Hotel Reviews
Ca' Pozzo Inn
Venice

This was a nice hotel tucked away in a quite part of town. It was perfect for our visit to Venice. Breakfast was good. The room was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Garni Snaltnerhof
Ortisei

We enjoyed this hotel. It was in a great location. The room was sizeable and comfortable. Breakfast was very good. We were not expecting the public transportation ticket that came with the room. This came in very handy and we used public transportation for 2 days with ease. It was a super perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Briosa
Bolzano

This hotel was very unique and reminded us of Ikea with the more modern style. The room was large and clean and the shower was great. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Verona - Grand Hotel Des Arts
Verona

We enjoyed this hotel. It was close to the main train station for easy access. We didn't realize the room bar was included until arrival but it included only 1 beer and some water and juice - not really a great perk... The room was sizeable, clean, breakfast was really good, the shower was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antica Locanda dei Mercanti
Milan

We really liked this hotel. We were not aware before hand that you have to enter a hallway to access the hotel. When we arrived we entered the hallway and someone came and closed the large doors behind us. It was a little scary for a moment until we found a stair case leading up to the hotel and were greeted by hotel staff. The room was comfortable and large and the shower was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Italy

Our guide was excellent and knowledgeable. We were able to enter the Basilica and Palace and the guide added valuable information to the experience.

Quality of Experience
Guides, Drivers and Staff
The Art of Fresh Pasta: A Hands-On Venetian Cooking Class
The Art of Fresh Pasta: A Hands-On Venetian Cooking Class
Venice

This was a fun experience. The explanation and directions of where to go were lacking some details. The experience was in the upper most floor of a building that had to be accessed by ringing the doorbell. While we figured this out easy enough it would have been easier to have that information up front. The cooking class was fun and the chef was fun and interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Bolzano Food Walk: Flavors of the Dolomites
Bolzano Food Walk: Flavors of the Dolomites
Italy

This was a fun tour of the old town of Bolzano and to learn about some of the history and the food. The guide was excellent and was local so took us to very unique and great stops on the tour.

Quality of Experience
Food
Guides, Drivers and Staff
 In the Footsteps of Romeo & Juliet in Verona
In the Footsteps of Romeo & Juliet in Verona
Italy

Our guide was excellent and we enjoyed walking through Verona. The tour did not include many entries so be aware of the fact that you will just be walking by most of the sites. This was fine for us since our time in the city was short.

Quality of Experience
Guides, Drivers and Staff
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

The tour was a quick overview of the sights in Milan. It did not include any entries and that was a bit disappointing but okay for the time we had to spend in the city.

Quality of Experience
Guides, Drivers and Staff
Transport
not applicable
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Debbie, thank you so much for your detailed review! We’re delighted to hear that you had such a wonderful time exploring Italy. I’ll be sure to pass along your feedback to your guides. It was a pleasure planning this journey for you, and we look forward to helping you plan your next adventure. All the best, Rita🥰

Amazing trip because of KimKim
Italy | Jun 1 - Jun 4, 2026

Jessica
Jessica H.
Newark, NJ | Reviewed on Jun 08, 2026
Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was... Read more

Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was fantastic because of the captain and his wife; they were so welcoming and fun! We went to meet a manna producer on the top of a mountain which we all loved WAY more than we expected! We had no idea what manna was or why it was a notable stop, but all of that changed once we met Mario. Madonie Explorers did a great job joining with Sealand and Mario. Storywalkingtours was our in-country contact and they answered every question and request in a timely manner and gave us an overview of each day the night before, which was so helpful.

I can't say enough positive things about our experience because of everyone involved in planning it. I 100% recommend everyone I just mentioned for top-notch planning and communication.

Hotel Review
Hotel Sunset
Cefalù

This hotel is not only at a perfect location right down the street from all of the restaurants and bars, but it was a little oasis on its own. The rooms are a bit smaller than we are used to in America; however it was very comfortable, clean, and well-appointed. Everyone on the staff was pleasant and eager to help us. They were also very patient with our broken Italian! There are multiple outdoor areas for lounging, there is a rooftop bar with an infinity-edge pool overlooking downtown Cefalu, and live piano music in the lobby a few nights a week. The beach is literally across the street, it's in a quiet location, and is a five-minute walk to the start of the bars and restaurants.

Authenticity & Character
So many areas to sit and enjoy the view of Cefalu and the sea
Location
Perfect distance if you want easy access to downtown, but a place to escape the noise at night.
Staff
They were helpful and kind
Cleanliness & Comfort
Very clean!
Activity Reviews
Meet a "Manna" producer and discover an ancient tradition
Meet a "Manna" producer and discover an ancient tradition
Italy

We had NO IDEA what to expect here, but were blown away by what we saw. Mario is on of 18 manna producers left in the world and learning about the process on the top of a mountain was a once-in-a-lifetime experience. Once we got to the top, we saw his "office" which is a collection of ash trees (manna sap) olive trees, and almond trees. We learned about his ability to graph various trees and his deep knowledge of manna harvesting. Even though the manna was not being harvested when we visited, we got to try some from the season before!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at disposal
Private Driver at disposal
Italy

Every driver was attentive and professional!

Quality of Experience
Guides, Drivers and Staff
Professionally dressed, always offered water, there were phone chargers in the back seats
Transport
Clean, large, beautiful rides each time
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy

This was one of our favorite activities of the trip! Captain Alex and his wife Melinda (ex-pat from Indiana) were so friendly, welcoming, and fun! As we went along the coast of Cefalu, Melinda gave us some of the history, pointed out landmarks, and gave us some of the inside scoop on the real estate and hotels. As we anchored for the sunset, they brought out food and drinks for aperitivo with a perfectly-paired playlist. We waved goodbye to the sun as it set on the horizon and got to see Cefalu in a whole new light on the way back.

Quality of Experience
Didn't know what to expect and loved it!
Guides, Drivers and Staff
Fun and knowledgeable. I felt safe the whole time and learned a lot
Transport
Smooth, slow ride which is perfect for people who might not like being on the water.
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 21, 2026
Thank you so much for this wonderful review. Reading your words is incredibly rewarding for our entire team. One of the things we love most about designing journeys is helping travelers connect with places and stories that are deeply personal to them, and it was a true pleasure to help you explore Cefalù, Cerda, and the area connected to your family history. We are especially happy to hear how much you enjoyed meeting the local people who make Sicily so special. Experiences such as the... Read more

Thank you so much for this wonderful review.

Reading your words is incredibly rewarding for our entire team. One of the things we love most about designing journeys is helping travelers connect with places and stories that are deeply personal to them, and it was a true pleasure to help you explore Cefalù, Cerda, and the area connected to your family history.

We are especially happy to hear how much you enjoyed meeting the local people who make Sicily so special. Experiences such as the sunset cruise, your visit with Mario and the discovery of manna, and the time spent exploring the Madonie region are exactly the kind of authentic encounters we hope will leave lasting memories long after the trip is over.

Thank you as well for recognizing the support provided by our Storywalking team. We know that attentive communication and daily assistance can make a significant difference during a journey, and we are delighted that you found our evening briefings and on-the-ground support helpful.

Most of all, thank you for placing your trust in us and for taking the time to share your experience. Reviews like yours remind us why we are so passionate about what we do.

We hope to welcome you back to Italy for another unforgettable adventure in the future.

Warmest regards,

Jessica Proietti
CEO & Founder
Storywalking

Nice experience!
Italy | May 28 - Jun 3, 2026

M
Mary M.
Chicago, IL | Reviewed on Jun 07, 2026
We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or... Read more

We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or answer questions if needed. We were also very appreciative of parking suggestions and mapped locations for the towns we visited.

Activity Review
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Italy

Beautiful location and knowledgeable employee who gave us some good understanding of the olive trees. The olive oil tasting and lunch were very nice.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jun 15, 2026

Dear Mary, thank you for your lovely review. I’m really happy to hear that the flexible itinerary worked well for you and helped you travel at your own pace after your organized tour. It was a real pleasure helping you along the way, and I’m delighted you felt supported throughout your journey. Hope to work with you in the future for your next adventure to Europe. All my best, Rita 🥰

Trip through Italy
Italy | Apr 10 - Apr 20, 2026

V
vaishnavi h.
Singapore | Reviewed on Jun 07, 2026
My friend and I recently used Kimkim to plan our trip to Italy, and we could not be happier with the experience. From start to finish, the process was seamless, personalized, and completely stress-free. What we loved most about Kimkim was how easy it made the planning process. The platform connected us with a local expert who actually knows the region, which is a massive upgrade from trying to piece together an itinerary through random blogs and booking sites. Every single ticket was booked... Read more

My friend and I recently used Kimkim to plan our trip to Italy, and we could not be happier with the experience. From start to finish, the process was seamless, personalized, and completely stress-free. What we loved most about Kimkim was how easy it made the planning process. The platform connected us with a local expert who actually knows the region, which is a massive upgrade from trying to piece together an itinerary through random blogs and booking sites. Every single ticket was booked for us ahead of time, making the logistics completely effortless on our end.

A huge, special shoutout goes to Leslie, our local specialist! Leslie was absolute pleasure to work with. Leslie took the time to understand what my friend and I were looking for—balancing our budget, pacing, and must-see sights. One of the best parts of the experience was the dedicated WhatsApp group chat they set up for us. It was incredibly helpful for getting prompt, quick responses to our questions from pre-trip planning all the way through the trip itself. Every evening, we received a daily reminder in the chat detailing the plan and schedule for the next day, which kept us organized and totally relaxed.

If you are looking to take a trip either alone or with family/friends, but don't want the headache of spending dozens of hours planning it, use Kimkim and ask for Leslie. Knowing we had a direct line of communication and that all of our logistics were handled gave us ultimate peace of mind. We will absolutely be using this service for our next adventure!

Hotel Reviews
Boutique Hotel Galatea
Rome

Convenient location to easily walk to the famous sights. Great for a short stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Florida
Sorrento

Great view from the balcony! Quiet and cosy surrounding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

Short walk from the train station, super convenient. Just be prepared for an uphill climb with luggage!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

Short walk from the train station, good breakfast options and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7Florence B&B
Florence

Great location, convenient and good options for when you are likely to spend most of your time walking around the city. Clean and comfortable place to get a good night's rest!

Authenticity & Character
Location
Just opposite the train station
Staff
Very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Storywalking Experience: Full Day Tour of Positano, Amalfi and Ravello with Limoncello Tour & Tasting
Storywalking Experience: Full Day Tour of Positano, Amalfi and Ravello with Limoncello Tour & Tasting
Italy

Such a fun experience driving through Amalfi, making limoncello and being entertained by the guide. He definitely scaled up the experience a lot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Naples to Amalfi Coast with Pompeii and Mt. Vesuvius en route - Self Guided
Private Transfer from Naples to Amalfi Coast with Pompeii and Mt. Vesuvius en route - Self Guided
Italy

Super convenient to be driven around and shown all the sights. Guide was great and very friendly.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Guide was so so good at explaining everything slowly and allowing us to really experience the whole tour!

Quality of Experience
Guides, Drivers and Staff
Pantheon Guided Tour
Pantheon Guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Venice to Dolomites and Cortina Day Trip
Venice to Dolomites and Cortina Day Trip
Venice

Despite the weather, the guide made the trip really fun and memorable for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Italy

Wonderful guide who was so patient and knew so much about the history and sights and was willing to share with us. She even gave us tips on what dishes we must have and where to find it!

Quality of Experience
Guides, Drivers and Staff
Train Tickets Florence > Pisa and viceversa
Train Tickets Florence > Pisa and viceversa
Italy

Great to have all the bookings made for us

Quality of Experience
Pisa Leaning Tower Tickets & Square of Miracles Monuments - Only Tickets
Pisa Leaning Tower Tickets & Square of Miracles Monuments - Only Tickets
Italy
Hand-made Pasta & Typical Dessert Cooking Class*
Hand-made Pasta & Typical Dessert Cooking Class*
Florence

Loved the experience. Great for beginners. The chefs took their time to show us how its done and made the class really fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 09, 2026
Hi Vaishnav! I was honestly hoping to receive your feedback, and reading this absolutely made my day. 😊 Thank you so much for taking the time to write such a thoughtful and detailed review. One of the things I care about most is making sure my travelers feel supported, informed, and relaxed throughout the entire experience, so knowing that the planning process felt seamless and stress-free means a great deal to me. I am especially happy to hear that the WhatsApp support and daily... Read more

Hi Vaishnav!

I was honestly hoping to receive your feedback, and reading this absolutely made my day. 😊

Thank you so much for taking the time to write such a thoughtful and detailed review.

One of the things I care about most is making sure my travelers feel supported, informed, and relaxed throughout the entire experience, so knowing that the planning process felt seamless and stress-free means a great deal to me.

I am especially happy to hear that the WhatsApp support and daily reminders helped you enjoy the trip without worrying about the logistics. My goal is always to let travelers focus on creating memories while we take care of everything happening behind the scenes.

It was truly a pleasure getting to know you both and helping bring your Italy adventure to life. Thank you as well for your kind words about my work—it was a wonderful collaboration from beginning to end.

I hope Italy left you with many special memories, and whenever the next adventure calls, I would be absolutely delighted to help you plan it.

Thank you again for your trust, your kindness, and for allowing me to be part of such a beautiful journey.

Warmest regards,

Leslie

Maximo was a wonderful person and tour guide. The hotel was great as wekkkkh
Italy | Jun 1 - Jun 4, 2026

S
Steve H.
Newark, NJ | Reviewed on Jun 06, 2026
Maximo was a wonderful Read more

Maximo was a wonderful

Hotel Review
Hotel Sunset
Cefalù

Great hotel and staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy

Great hosts. Friendly and with excellent knowledge and skill.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 21, 2026
Thank you for your kind words. We are delighted to hear that you enjoyed your time in Italy and that Maximo helped make your experience so memorable. A great guide can truly bring a destination to life, and we are pleased that his knowledge, personality, and enthusiasm contributed to your journey. We are also glad to know that you were happy with your hotel accommodation. Carefully selecting trusted partners is an important part of what we do, so it is always rewarding to hear such positive... Read more

Thank you for your kind words.

We are delighted to hear that you enjoyed your time in Italy and that Maximo helped make your experience so memorable. A great guide can truly bring a destination to life, and we are pleased that his knowledge, personality, and enthusiasm contributed to your journey.

We are also glad to know that you were happy with your hotel accommodation. Carefully selecting trusted partners is an important part of what we do, so it is always rewarding to hear such positive feedback.

Thank you again for traveling with us. We hope to have the pleasure of welcoming you back to Italy for another wonderful adventure in the future.

Warm regards,
Jessica

1st Italian Holiday - 10 Days Rome-Florence-Tuscany-Bologna
Italy | May 18 - May 28, 2026

Richard
Richard K.
Dallas, TX | Reviewed on Jun 06, 2026
Our local specialist Jessica with Storywalking was very informative, flexible and so helpful during our trip planning sessions. Both of the boutique hotel accommodations were of high quality providing a high level of personalized service. Every event and day trip, including planned meetings with our transportation drivers were executed flawlessly. Our driver to Bologna accommodated my “on the fly” addition to our plans without hesitation. Our only trip “hiccup” was my confusion... Read more

Our local specialist Jessica with Storywalking was very informative, flexible and so helpful during our trip planning sessions. Both of the boutique hotel accommodations were of high quality providing a high level of personalized service.

Every event and day trip, including planned meetings with our transportation drivers were executed flawlessly. Our driver to Bologna accommodated my “on the fly” addition to our plans without hesitation.

Our only trip “hiccup” was my confusion regarding a museum event that was resolved in minutes with a call to KimKim.

Highly Recommended!

Hotel Reviews
Hotel Quirinale
Rome

A slightly worn historic hotel with great amenities ( included breakfast), expansive lobby and onsite restaurant. The room (502) is noisy, partially due to the Miami club across the street and thin walls between rooms. Room size is expansive but lacks meaningful storage, recommended 2 folding luggage racks for storage. Daily included breakfast offers European variety. The courtyard bar and restaurant provide a calm formal experience. We visited here 3 of 5 nights with positive experiences each time.

Authenticity & Character
Historical building with expansive stairway and lobby
Location
Convenient to Transit bus and Metro subway stations
Staff
Cleanliness & Comfort
A bit worn but very clean
Hotel Davanzati
Florence

Such a wonderful experience at Hotel Davanzati! Convenient location, great amenities (included breakfast, teatime and evening reception), comfortable and quiet room. But most importantly, every Hotel Associate we interacted with was so friendly and helpful, making our stay stellar!

Authenticity & Character
Fantastic, Friendly, Funky
Location
Centralized to Florence’s museums and attractions
Staff
Staff was Stellar!!! Every Staff member was so friendly and positive
Cleanliness & Comfort
Well maintained with attention to detail
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 08, 2026
Dear Richard, Thank you so much for your kind words and for taking the time to share your experience! It was a real pleasure helping you plan your trip, and I'm delighted to hear that you enjoyed the boutique hotels, the day trips, and the personalized service throughout your journey. I'm especially pleased that everything ran smoothly and that our local partners and drivers helped make your experience seamless, including accommodating those last-minute additions to your plans. Thank you... Read more

Dear Richard,

Thank you so much for your kind words and for taking the time to share your experience!

It was a real pleasure helping you plan your trip, and I'm delighted to hear that you enjoyed the boutique hotels, the day trips, and the personalized service throughout your journey. I'm especially pleased that everything ran smoothly and that our local partners and drivers helped make your experience seamless, including accommodating those last-minute additions to your plans.

Thank you again for placing your trust in me. It was wonderful working with you, and I hope you returned home with many special memories. I would be delighted to help you plan another Italian adventure whenever the time comes.

A presto,

Jessica

Our trip to Italy was absolutely wonderful, a...
Italy | May 26 - Jun 4, 2026

Priti
Priti M.
Macungie, PA, USA | Reviewed on Jun 05, 2026
Our trip to Italy was absolutely wonderful, and much of that was thanks to the exceptional planning and organization by Alex and his team. Every detail was thoughtfully arranged, from accommodations and transportation to tours and daily logistics, allowing us to fully enjoy the experience without worrying about the details.
The itinerary was well-balanced, giving us the opportunity to explore Italy's rich history, beautiful landscapes, and incredible cuisine.
What we appreciated most was...
Read more

Our trip to Italy was absolutely wonderful, and much of that was thanks to the exceptional planning and organization by Alex and his team. Every detail was thoughtfully arranged, from accommodations and transportation to tours and daily logistics, allowing us to fully enjoy the experience without worrying about the details.
The itinerary was well-balanced, giving us the opportunity to explore Italy's rich history, beautiful landscapes, and incredible cuisine.
What we appreciated most was the peace of mind that came from knowing everything had been taken care of. Instead of focusing on schedules and arrangements, we were able to immerse ourselves in the culture, sights, and experiences that made the trip so memorable.
We are extremely grateful to the team for their professionalism, attention to detail, and dedication that went into making our Italian vacation such a success.
Diliana was extremely helpful and always available and quick to help us when we had any questions.
Our guide in Florence was very versed in the history and gave us a fabulous tour. Also, our driver and guide Luca gave us a phenomenal tour when we spent a day with him touring Positano, Amalfi and Ravello. Five stars to Luca!
We would highly recommend Alex and his team from kimkim to anyone looking for a seamless, stress-free, and truly enjoyable travel experience.

Hotel Review
Hotel Residence Amalfi
Amalfi

Our stay at Hotel Residence in Amalfi was absolutely exceptional. Waking up to panoramic vistas of the sparkling coastline and enjoying sunset from the terrace made this trip truly unforgettable. A particular highlight was the incredible Michelin-starred restaurant in the hotel. The dining experience was outstanding, with exquisite cuisine, impeccable service, and a stunning setting that perfectly complemented our stay.

Authenticity & Character
Location
Conveniently located.
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Capri, Anacapri & Blue Grotto
Day Trip to Capri, Anacapri & Blue Grotto
Sorrento
Quality of Experience
Blue Grotto was an experience of a lifetime!
Guides, Drivers and Staff
Transport
Half-Day Trip to Pompeii
Half-Day Trip to Pompeii
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Gulf of Naples Sunset Cruise
Gulf of Naples Sunset Cruise
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Pisa, Siena & San Gimignano Day Trip with Lunch & Wine Tasting
Pisa, Siena & San Gimignano Day Trip with Lunch & Wine Tasting
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Trip to Positano, Amalfi & Ravello
Private Day Trip to Positano, Amalfi & Ravello
Sorrento
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence
Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 08, 2026
Thank you so much for your thoughtful and generous review, Priti. It truly means a great deal to us to hear that your trip to Italy was such a memorable experience. It was our pleasure to help plan your journey, and we're delighted that the itinerary allowed you to enjoy Italy's history, landscapes, cuisine, and culture while feeling confident that all the details were taken care of behind the scenes. Creating seamless, stress-free travel experiences is exactly what we strive for, so your... Read more

Thank you so much for your thoughtful and generous review, Priti. It truly means a great deal to us to hear that your trip to Italy was such a memorable experience.

It was our pleasure to help plan your journey, and we're delighted that the itinerary allowed you to enjoy Italy's history, landscapes, cuisine, and culture while feeling confident that all the details were taken care of behind the scenes. Creating seamless, stress-free travel experiences is exactly what we strive for, so your feedback is incredibly rewarding.

I’m especially happy to hear that Diliana and our team was able to support you throughout your trip and provide assistance whenever needed. I’ll be sure to share your kind words with her. We're also thrilled that you enjoyed your time with your guide in Florence and that Luca made your day along the Amalfi Coast so special. We'll make sure both Luca and our local partners receive your wonderful compliments.

Thank you again for trusting us with your Italian adventure. It was a pleasure working with you, and we’re grateful for your recommendation. We hope to help you plan another unforgettable journey in the future.

- Alex & the kimkim Team

Debra was amazing
Italy | May 28 - Jun 4, 2026

D
Darlena M.
Flagami, FL | Reviewed on Jun 05, 2026
Debra was amazing Read more

Debra was amazing

Hotel Reviews
Villa Maria Hotel
Ravello

beautiful hotel in Ravello

Authenticity & Character
Staff
Cleanliness & Comfort
Restaurant was good but a little overpriced
Art Hotel Pasitea
Positano

Staff was very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Jun 17, 2026

Ciao Darlena,
Thank you so much for your wonderful feedback!
I'm delighted to hear that Debra took such great care of you and helped make your trip memorable.
I also truly appreciate your kind words about the hotels. I put a lot of thought into selecting them, so it's very rewarding to know they meet your expectations.
Thank you again for trusting me with your travels.
I hope to help plan another amazing adventure for you in the future! 😊
Warm regards,
Caterina

Flawless Service!
Italy | May 21 - Jun 3, 2026

Alan
Alan S.
Atlanta, GA | Reviewed on Jun 04, 2026
The KimKim team did a flawless job for our recent trip to Italy. Every transfer, hotel, tour, ticketing and communication went exactly as it should have. Our private tour guide were all amazing and gave us the best experiences. It was a relief to have the support because Italy is so very busy and KimKim made it possible for us to enjoy our trip and not stress. I HIGHLY recommend Giorgia, Beatrice and Anita and all who helped us have an amazing vacation! Read more

The KimKim team did a flawless job for our recent trip to Italy. Every transfer, hotel, tour, ticketing and communication went exactly as it should have. Our private tour guide were all amazing and gave us the best experiences. It was a relief to have the support because Italy is so very busy and KimKim made it possible for us to enjoy our trip and not stress. I HIGHLY recommend Giorgia, Beatrice and Anita and all who helped us have an amazing vacation!

Hotel Reviews
The Glam
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Gamba Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre

I honestly cannot say enough positive things ...
Italy | May 19 - Jun 3, 2026

Christine Louise
Christine Louise D.
Watertown, MA, USA | Reviewed on Jun 04, 2026
I honestly cannot say enough positive things about the service I received from Caterina and Anna at KimKim. I am disabled and they were incredibly thoughtful and forward-thinking about how to make my trip, and especially all of the transitions, remarkably stress-free. They truly went the extra mile for me and their kindness and professionalism made a positive impact on my experience! They partnered with Venice tour services provider, Your Custom Journey, which was truly the best and most... Read more

I honestly cannot say enough positive things about the service I received from Caterina and Anna at KimKim. I am disabled and they were incredibly thoughtful and forward-thinking about how to make my trip, and especially all of the transitions, remarkably stress-free. They truly went the extra mile for me and their kindness and professionalism made a positive impact on my experience! They partnered with Venice tour services provider, Your Custom Journey, which was truly the best and most knowledgeable tour support services I have every had. This trip was extremely important to me as I am becoming progressively disabled and so needed to take this trip at this time of my life and make the very best of it. They succeeded on ALL levels! I highly recommend them!

Hotel Reviews
Hotel Firenze
Venice

Hotel Firenze in Venice was my absolute favorite! The deep soaking tub was a blessing for my chronic pain—allowing me to do much more after soaking. The location was perfect for easy access to come back and relax, and then head out again. The staff were over-the-top friendly, providing chocolates and biscuits and making the stay fantastic!

Hotel Ocelle Thermae & Spa
Sirmione

Staying at Hotel Ocelle Thermae & Spa was absolutely wonderful. The service was excellent and the Spa provided such a relaxing environment. Every aspect of my stay there helped to keep my stress levels down, which was incredibly important given my health conditions. Everything went seamlessly from arrival, and the staff were always attentive and considerate.

Activity Reviews
Murano Glass experience - Visit to a Glass Factory with blowing demonstration
Murano Glass experience - Visit to a Glass Factory with blowing demonstration
Venice

The Murano Glass experience was incredible. I participated in glass blowing, and Angela even made a video for me, which was such a special touch. The demonstration was fascinating, and it was even more enjoyable with the company of a great guide who seemed to know everyone in the area.

Private walking guided tour of Sirmione highlights
Private walking guided tour of Sirmione highlights
Italy

The private walking guided tour of Sirmione highlights was fantastic. My tour guide was knowledgeable, friendly, and created such an enjoyable experience, even working on her own birthday! We even got out on the boat, which made me immensely happy as I love being on water.

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Jun 10, 2026
Dearest Christine,
I want to express my heartfelt gratitude for your beautiful words; they truly touched me. It was an absolute pleasure and a privilege to assist you in bringing this trip to life. And meeting you in person only confirmed the warmth and authenticity I sensed from our conversations, and it helped me appreciate the deep significance this journey held for you.
I am sure your suitcase has come back home filled not just with items, but with cherished memories, connections with...
Read more

Dearest Christine,
I want to express my heartfelt gratitude for your beautiful words; they truly touched me. It was an absolute pleasure and a privilege to assist you in bringing this trip to life. And meeting you in person only confirmed the warmth and authenticity I sensed from our conversations, and it helped me appreciate the deep significance this journey held for you.
I am sure your suitcase has come back home filled not just with items, but with cherished memories, connections with people, delightful flavors and scents, and moments of genuine laughter 😁.
May these experiences create an everlasting bond between you, us, and our country.
Sending you a big hug from both Anna and me.
Warmest regards
Caterina

Our guides for the colliseum, borghese, tivo...
Italy | May 21 - May 27, 2026

Ruth
Ruth R.
Newark, NJ | Reviewed on Jun 04, 2026

Our guides for the colliseum, borghese, tivoli al very good but our guide for Pompeii was truly outstanding.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jun 07, 2026

Dear Ruth,
Thank you for the fantastic review! We're so glad you enjoyed all of your tours, and we will be sure to let our Pompeii guide know they made such a brilliant impact on your trip. It was a pleasure hosting you :)

We hope to welcome you back to Italy for more unforgettable explorations in the future!

Best,
Maria Grazia & Storywalking Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.