Kimkim Trip Reviews for Italy
Our two week trip to Italy as planned for us by Andrea was fabulous!
Italy
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Sep 2 - Sep 15, 2026
Hi Jeanne, thank you for this very detailed review and for your wonderful words. It was a pleasure have you as traveler in Italy and we will be more than happy to assist you in the future.
We had an excellent experience working with Erica booking our trip to Rome and the Amalfi Coast
Italy
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Sep 4 - Sep 11, 2026
We had an excellent experience working with Erica, her team and KimKim. The hotels (accommodations as well as service) selected were exceptional, the transfers were smooth, and tour bookings were exactly what we were looking for. The tour operators were friendly, knowlegeable and made great dining recommendations. I would absolutely book with Erica and KimKim again!
Dear Jess, Thank you so much for the high praise! I appreciate how you trusted me and the kimkim team with your special anniversary trip. So happy to hear everything came together seamlessly, that the hotels were exceptional, and the guides took such great care of you. We hope to welcome you back for your next adventure! 💛
A Memorable 40th Wedding Anniversary Trip
Italy
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Sep 7 - Sep 19, 2026
An Unforgettable Family Adventure in Italy
Italy
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Jul 9 - Jul 20, 2026
We had a great trip to Italy but quite a lot of snafus.
Italy
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Aug 29 - Sep 9, 2026
Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your time in Italy and the itinerary overall, and we’re sorry that some parts of the experience fell short of your expectations.
We sincerely apologize for the driver’s inappropriate comment regarding the tip. This has already been addressed with our local team, as tipping in Italy is entirely optional.
We’re also sorry that you missed the beach club, as we know this was important to you. Unfortunately,... Read more
My wife booked this and let them know we are ...
Italy
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Aug 29 - Sep 9, 2026
They booked us to tight too much in almost every day resulting us to miss or not able to enjoy.
Two of the events in Tuscany region were booked to the same winery.
One of the winery places was so un friendly and room was bad and they did nothing to help get any thing for the remaining 2 days.They did help us find one at the next stop at our expense outside of what we’ve paid.
On the last day they booked a 3:00 walking tour in Venice... Read more
We understand your concerns about the pace of the itinerary, and we are sorry that it felt too demanding. The itinerary and schedule had been discussed and agreed upon during the planning process, but we fully understand that experiencing the trip firsthand can sometimes feel... Read more
Loved our multigenerational Italy trip ( Sorrento & Naples )
Italy
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Sep 4 - Sep 13, 2026
We feel incredibly lucky to have had the chance to welcome all of you to our Bel Paese and to be part of such a memorable family adventure. Knowing that your journey was everything you hoped for truly makes us happy! It sounds like you made the most of every moment, and we couldn’t be happier that the itinerary worked so well for everyone, from the youngest traveler to the adults.
And of course, the engagement... Read more
The Trip of a Lifetime, Beautifully Planned
Italy
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Sep 2 - Sep 12, 2026
Disappointing Planning Travel Company
Italy
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Sep 1 - Sep 10, 2026
Regarding the accommodations, we selected the hotel with several factors in mind, including the fact that you were traveling with two pets and and vegan friendly options. We also considered the location, parking availability, and walking distance to restaurants and other amenities. As you experienced, Lake Garda covers a very large area, and driving... Read more
Overall a great trip with some missteps
Italy
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Aug 23 - Sep 2, 2026
Italy - This was the trip of a lifetime!
Italy
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Aug 17 - Aug 27, 2026
Luca was great to work with in planning this trip. He was always responsive and friendly and very helpful in making suggestions and answering questions. It was so convenient to have everything pre-booked and everything worked and timed out perfectly - from train tickets to car service to hotel check ins to private tours.
The hotels were all great and conveniently located to all we planned to do. We would like to give a special shout out to the front desk... Read more
Honeymoon in Italy!!
Italy
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Aug 22 - Sep 5, 2026
Great job by Andrea. Excellent advice and gu...
Italy
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Aug 29 - Sep 5, 2026
Great job by Andrea. Excellent advice and guidance; terrific guides; attentive service and responsiveness during our trip.
Thank you so much David, it was a pleasure working with you at this trip. Always happy to assist you for any future trip.
Amazing Italy Travels
Italy
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Aug 22 - Sep 1, 2026
With the exception of the 2nd boat excursion, everything was seamless! All drivers and tour guides were very good, and knowledgeable in their areas! Our driver, Francesco Scervino, however, was absolutely outstanding!! He went over and beyond, and always made sure we were comfortable, answered questions, and even helped connect us with a relative in a small town in Italy!! All tours were perfect! Thank you! We thoroughly enjoyed Italy!!
Dear Ruth,
Thank you so much for your beautiful review! I'm delighted to hear you enjoyed your time in Italy and that our guides and drivers made your experience so special.
It was a pleasure to be part of your Italian journey, and we hope to welcome you back soon. Thank you once again!
Worry-free and Well-planned!
Italy
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Aug 21 - Aug 26, 2026
Responsive customer service team during travels
Italy
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Aug 21 - Aug 27, 2026
Hi Beth, thank you so much for your feedback! I’m glad to hear you enjoyed your trip and that our team was always responsive and helpful. I’m sorry to hear that the hotel location wasn’t ideal and appreciate you sharing this feedback, it’s very valuable for future planning.
It was a pleasure helping you with your Italy trip, and I hope you made many wonderful memories! Wishing you all the best, and I’d be delighted to help you plan another adventure in Italy, Spain, Portugal, or Morocco in the future. Warm regards, Anita and Espiritu Travel Team!
It Could Have Been Better
Italy
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Dec 20 - Jan 3, 2026
An Amazing and Memorable Trip to Italy.
Italy
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Aug 13 - Aug 22, 2026
Hi Sabine, thank you so much for your trip review! It was truly a pleasure helping you plan your Italy adventure, and I’m so happy to hear that everything came together smoothly and just as we planned. ;)
I’m especially happy that the itinerary was well-paced and allowed you to see and experience so much without feeling rushed. Thank you for your recommendations and wishing you many more wonderful adventures ahead! Anita and Espiritu Travel Team 🤩
Family trip in Rome and Florence
Italy
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Aug 6 - Aug 19, 2026
An Unforgettable Family Vacation to Italy — Thanks to Melanie R.!
Italy
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Jun 16 - Jun 24, 2026
I have finally read your full review and with a few happy tears in my eyes I felt every word. Thank you so so much. When you contacted me because you'd read a review about a past guest with kids, you said the words that stood out where ''the kids were not bored once'' and having kids myself as you know, I know how important that sentence is. Every trip is so different to the next so understanding exactly what you wanted from the trip (and what you didn't want) was the most important... Read more
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