Kimkim Trip Reviews for Italy

4.8
Based on 1,295 ratings
Read 1,295 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing week exploring Italy!
Italy | Jul 7 - Jul 14, 2026

B
Bonnie W.
Newark, NJ | Reviewed on Jul 15, 2026
We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio. Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy. Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and... Read more

We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio.

Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy.

Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and exploring the beautiful islands of Venice with Elena.

Thank you to everyone who made this trip so special. It was an unforgettable experience, and we can't wait to return!

Hotel Reviews
Hotel Sant'Antonin
Venice

This hotel was in a great location, just a short walk from the canal for convenient water taxi transportation. It was close to excellent restaurants, yet far enough away to enjoy a peaceful night's sleep. Our room featured large windows overlooking one of the few private gardens in the area, providing a beautiful and tranquil view.

Authenticity & Character
Nice back garden and breakfast room. Lots of antiques, and a front courtyard.
Location
Close to things, but on a quieter street.
Staff
Very friendly and offered to assist every time we entered or exited the hotel.
Cleanliness & Comfort
Very clean, beds and bedding were not the most comfortable.
Hotel Pendini
Florence

Located in the heart of Florence, this hotel was spacious, clean, and perfectly situated for exploring the city. Being right next to the square was incredibly convenient, although it was a bit louder in the evening than I would have preferred. The breakfast room was fantastic, and the croissants were absolutely delicious—the perfect way to start each day.

Authenticity & Character
Beautiful antiques throughout, with windows that opened to the square. Lots of old photos in hallways that were interesting to look at.
Location
Convienient to many shops, restaurants, and points of interests.
Staff
Everything was well kept and one gentleman that worked the breakfast room was so delightful, I wish I had gotten his name. It was obvious he enjoyed his job.
Cleanliness & Comfort
Extremely clean.
Charme Spagna Boutique Hotel
Rome

Our room was quiet, clean, and centrally located, making it the perfect base for exploring the area. The staff was friendly, welcoming, and incredibly helpful throughout our stay. We had a wonderful experience and would gladly stay here again.

Authenticity & Character
Cute little outside area to eat breakfast and drink cappuccino.
Location
Centrally located, we were able to walk all over the city.
Staff
So friendly and helpful. We landed really early and were able store luggage and grab water before exploring the area.
Cleanliness & Comfort
Quiet neighborhood, comfortable bed, and very clean.
Activity Reviews
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence

This tour was definitely helpful in understanding the rich history of Florence. Our guide was friendly, knowledgeable, and did a wonderful job bringing the city's history to life. The experience gave us a much deeper appreciation for Florence and its incredible cultural heritage.

Quality of Experience
Great way to better understand Florence and it's history.
Guides, Drivers and Staff
Our guide (Jessica, I believe) was extremely knowledgeable and brought the city to light.
Transport
walking tour, guide met us promptly at our hotel
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome

It was clear that our tour guide was exceptionally knowledgeable and well educated on the subject. She shared a wealth of fascinating information throughout the tour and even extended our time together to show us a few additional sites. My husband asked plenty of questions, and she answered every one with confidence and depth. Her expertise and enthusiasm made the experience both informative and enjoyable, and we left with a much greater appreciation for the history and culture.

Quality of Experience
The Sistine chapel is breathtaking. Must do experience.
Guides, Drivers and Staff
So much history to the Vatican, having a knowledgeable tour guide makes the experience so much better.
Transport
Walking tour and we met guide there.
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Matteo was a fantastic guide and introduced us to a less touristy part of the city, where we were able to experience some of the region's most delicious and authentic foods. It was such a fun and flavorful experience and a wonderful way to explore neighborhoods we might never have discovered on our own. We also enjoyed meeting some of the local people who live and work in the area, which made the tour feel even more authentic. This was an unforgettable experience and one of the highlights of our trip.

Quality of Experience
One of our top experiences, fun and informative.
Guides, Drivers and Staff
Our guide was so friendly and engaging, it was like meeting up with a friend for food in drinks.
Transport
We walked, but guide was on time and gave perfect meeting instructions.
Visit Lucca & Pisa with Lunch & Wine Tasting
Visit Lucca & Pisa with Lunch & Wine Tasting
Italy

Throughout the tour, Andreas shared fascinating insights into the local culture and history at every stop. In Lucca, we learned about the village's rich past, visited the home associated with the story of Pinocchio, and explored the lively market square that was once an ancient Roman gladiatorial arena. We then enjoyed lunch and a wine tasting at Fattoria Enzo Carmignani, where our gracious hostess introduced us to several excellent white and red wines. It was a very different experience from the smaller, family-owned winery we had visited a few days earlier, giving us an appreciation for another side of Tuscany's wine culture. The day concluded in Pisa, which was the highlight of the tour. Andreas provided an in-depth history of the Leaning Tower, explaining both the era in which it was built and the remarkable engineering efforts that have preserved it over the centuries. His enthusiasm, expertise, and storytelling made this one of the highlights of our visit to Tuscany.

Quality of Experience
As silly as it sounds it was so fun to visit and climb the leaning tower.
Guides, Drivers and Staff
Everyone was so engaging. While we found the more intimate experience at another vineyard more relaxing, it was interesting to see and taste some of the other wines of the region.
Transport
Andreas is an excellent driver and tour guide giving us lots of information about every area we visited.
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Venice

Elena was so engaging, friendly, and welcoming. She shared so much about the local culture and history, making the tour both informative and enjoyable. Burano was an absolute gem and was definitely the biggest surprise of our trip. As we traveled through the canals, Elena pointed out each of the islands we passed and was a wealth of knowledge about them. Her enthusiasm and expertise made this one of the highlights of our visit to Venice. The perfect ending of our week in Italy.

Quality of Experience
Such a fun way to spend an afternoon while learning a ton about the region.
Guides, Drivers and Staff
Elena was amazing, full of energy and knowledge.
Transport
It was so much fun getting to take water taxis to the different islands. It was also great to get picked up at our hotel.
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

While Siena and San Gimignano were both amazing medieval villages to explore, the highlight of the day was our private winery tour and lunch with Martina and her family. The homemade food and Chianti were absolutely delicious, and the setting was breathtaking—like stepping into an Italian painting. It was a truly authentic and unforgettable experience that we will always remember.

Quality of Experience
It was such an intimate experience, we truly felt like we were having lunch at a friend's house. If the friend lived in a Tuscan farmhouse and had a mother that was a great cook.
Guides, Drivers and Staff
Martina and her mother were excellent hosts, and we got to learn the history of their family and their vineyard.
Transport
Samuel was an absolutely wonderful driver!
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

We learned so much about the history of ancient Rome on this tour. Our guide was incredibly knowledgeable and explained everything in a way that was easy to understand and engaging. Her passion for the subject made the experience even more enjoyable, and we came away with a much deeper appreciation for the history of Rome.

Quality of Experience
So informative, we walked away wanting to learn more.
Guides, Drivers and Staff
Guide was fantastic, she was from the area and had lots of knowledge.
Transport
We did have an issue with our transportation there not showing up. Fabio responded quickly and we were able to grab a taxi and still be on time for the tour.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 16, 2026
Buongiorno Bonnie, Thank you so much for your wonderful review and for your kind words. It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics. I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback. Thank you again for... Read more

Buongiorno Bonnie,

Thank you so much for your wonderful review and for your kind words.

It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics.

I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback.

Thank you again for trusting us with your trip. It was a pleasure working with you, and I hope Italy has left you with many beautiful memories that will last a lifetime.

I look forward to welcoming you all back in the future for another Italian adventure! 🙂

Wishing you all the best!

Arrivederci,
Fabio

Everything was planned perfectly- there is no...
Italy | Jun 22 - Jul 7, 2026

Danielle
Danielle R.
Canada | Reviewed on Jul 14, 2026
Everything was planned perfectly- there is no way we would have seen or done as much as we did without Rita and Manuela!
The trip was perfectly tailored to my children’s age and I would not hesitate to use this service again!
Read more

Everything was planned perfectly- there is no way we would have seen or done as much as we did without Rita and Manuela!
The trip was perfectly tailored to my children’s age and I would not hesitate to use this service again!

Hotel Reviews
Hotel Politeama
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taormina Panoramic Hotel
Taormina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Piazza Bellini & Apartments
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Mate Apartments
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clark Hotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Giafra Sicilian Luxury Rooms
Agrigento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Pompeii with an Archaeologist
Explore Pompeii with an Archaeologist
Italy
Quality of Experience
Guides, Drivers and Staff
A Family Day in Ancient Rome: Colosseum & Forum Experience
A Family Day in Ancient Rome: Colosseum & Forum Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Taste Palermo: Market & Street Food Experience
Taste Palermo: Market & Street Food Experience
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Neapolitan Pizza Making Class
Neapolitan Pizza Making Class
Naples
Quality of Experience
Food
Guides, Drivers and Staff
The Vatican Unveiled:  From  Vatican Museum to Sistine Chapel
The Vatican Unveiled: From Vatican Museum to Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Big Mama was the best with the kids!
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Jul 17, 2026

Dear Danielle, thank you so much for your kind words and feedback! It was a real pleasure organizing everything for you, and I’m so glad you enjoyed the overall experience. Hope to help you plan your next trip in the future. All my best, Rita🥰

Increíble!
Italy | Jul 5 - Jul 11, 2026

J
Jaime G.
Costa Rica | Reviewed on Jul 12, 2026

Nuestra calificación para el viaje que nos diseñaste es un 10, la máxima posible. Fue un viaje lleno de belleza, disfrutamos de las principales atracciones con comodidad, no tuvimos que hacer largas filas para visitar sitios como las Tre Cime o Tofana di Rozes, y todas las indicaciones que nos dieron fueron sumamente útiles. El Hotel Pontechiesa fue otro acierto: gente muy amable y dispuesta, y las condiciones eran estupendas (nuestra habitación tenía jacuzzi!).

Local specialist: Rashi Jakhete

Italy/France Trip
Italy | Jul 2 - Jul 11, 2026

M
Michael C.
Nashville, TN | Reviewed on Jul 12, 2026

Chris was an amazing host in the planning stages, execution and support during the trip. Highly recommend.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 18, 2026

Dear Michael & Dean,

Thank you for your kind words and recommendation, appreciate it. I am happy that all was smoothly executed and that you had an amazing time, along with Christine & Joe. Should you wish to plan a future adventure again, you know where to find me.

Wishing you all the best and a wonderful rest of your summer!

Kind regards,
Chris

Unforgettable Travel Experience!
Italy | Jun 24 - Jul 5, 2026

Mina
Mina P.
Ashburn, VA | Reviewed on Jul 10, 2026
Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria. From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every... Read more

Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria.

From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every detail was thoughtfully planned and tailored to our family.

Throughout the entire trip, everything ran incredibly smoothly. Every private driver was punctual and professional, every guide was knowledgeable, personable, and passionate about sharing the history and culture of their city, and every transfer and tour was seamless. We never had to worry about logistics, which allowed us to simply enjoy being together and fully immerse ourselves in the experience.

A special thank you to Anna, who was always quick to respond and incredibly helpful behind the scenes, and to our on-the-ground concierge, Marina. Knowing Marina was just a message away gave us so much peace of mind. Whether we had a question or needed assistance, we always felt completely supported and genuinely cared for.

Some of our favorite memories included biking through the Tuscan countryside, exploring Florence, experiencing the Vatican and the Colosseum with exceptional private guides, wandering the charming streets of Trastevere, visiting Pompeii, and ending our trip along the breathtaking Amalfi Coast. Every guide brought history to life in a way that made each destination so much more meaningful than if we had explored on our own.

What impressed me most was how effortless the entire trip felt. Even after an unexpected travel delay getting to Italy, everything continued to run smoothly. The communication, organization, and attention to detail never missed a beat. We always felt like someone was looking out for us, and that level of service is invaluable when traveling abroad.

If you’re considering using KimKim, don’t hesitate. And if you have the opportunity to work with Valeria, consider yourself lucky. She is thoughtful, organized, responsive, and genuinely passionate about creating unforgettable travel experiences.

This was truly one of the best family vacations we’ve ever taken, and so much of that is thanks to Valeria and the incredible team she assembled. Anna, Marina, our outstanding guides, professional drivers, and everyone involved worked together to make this trip feel effortless from start to finish. We came home with memories we’ll cherish forever, and we will absolutely use KimKim again and recommend them wholeheartedly to our family and friends.

Activity Reviews
Private tour of Pompeii
Private tour of Pompeii
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private golf cart tour
Private golf cart tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Rapallo
Free day in Rapallo
Rapallo
Quality of Experience
Guides, Drivers and Staff
Transport
Ischia and Procida boat tour from Sorrento
Ischia and Procida boat tour from Sorrento
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 19, 2026
Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.
I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward. I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special. Thank you again for... Read more

Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.

I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward.

I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special.

Thank you again for trusting us with your vacation.
We would love to welcome you back to Italy for another unforgettable experience!

A presto, valeria and all the YCJ team

Martina did an excellent job listening to my ...
Italy | Jun 9 - Jun 23, 2026

Karen
Karen R.
Chicago, IL | Reviewed on Jul 10, 2026
Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina Read more

Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina

Hotel Review
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

The best meal we ate in all of Italy was the cooking class meal we had here! Such a fun experience as well as delicious. Unfortunately, I’m not sure what to say about the restaurant though as our first night’s dinner was so salty neither of us could finish our meals. It made me want to cancel the second night’s meal , but I’m glad we didn’t as the second night’s dinner was delicious. Comfortable rooms and a lovely swimming pool was very relaxing. Gravel walkways to some of the rooms, so if you have trouble walking, select a room carefully

Authenticity & Character
Location
Relaxing and scenic location
Staff
Cleanliness & Comfort
Activity Reviews
Meeting Venice: boat cruise along the canals
Meeting Venice: boat cruise along the canals
Venice

It was nice to have a private boat tour, but we were in one of the taxi boats which are partially enclosed. It’s tricky for those with physical problems to get to the opened back or it’s a little crowded to stay up front with driver. But we did get a very knowledgeable tour guide who went out of the way to make sure we went by something that is special to me.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver went out of his way to accommodate me, but the boats aren’t really built for sightseeing
Paper marbling workshop with a local artisan
Paper marbling workshop with a local artisan
Florence

It was so nice to do something a little different, yet also very authentic

Quality of Experience
Guides, Drivers and Staff
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Such a nice unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Golf Cart Tour
Florence Golf Cart Tour
Florence

They no longer allow golf carts in the heart of Florence, so we did Fiesole. There were nice views, but the main museum was closed. Went to alternate museum that was very small and not well air conditioned. I’d skip this golf cart tour. There were nice views on way up to Fiesole, but not really worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Small group golf cart tour of Rome's highlights
Small group golf cart tour of Rome's highlights
Rome

Great experience, particularly if you can’t walk well or are in Rome during a heat wave.

Quality of Experience
Guides, Drivers and Staff
Transport
The openness of the golf carts make it easy to see, but only on the side you are sitting on. Try to get the seat behind the driver
Tuscan Traditional Cooking Class
Tuscan Traditional Cooking Class
Italy

Best meal we had in all of Italy!

Quality of Experience
Guides, Drivers and Staff
Flavors of Emilia: Food Valley Tour
Flavors of Emilia: Food Valley Tour
Italy

We loved this tour! Only suggestion is to cut down on the a,punt of food or spread it out over a longer period of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bologna Market & Food Tour
Bologna Market & Food Tour
Bologna
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Martina Venturi

Everything was just as promised.
Italy | Jun 22 - Jul 4, 2026

Bessie
Bessie M.
Seattle, WA | Reviewed on Jul 09, 2026
Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our... Read more

Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our budget.I will definitely use Kimkim again and I have recommended them to many people.

Hotel Reviews
Moxy Milan Malpensa Airport
Somma lombardo VA

It got the job done and we needed the location. It was fine for a night. It was trying to be very minimalist, but unfortunately it tipped over the line of actually being lacking. Usually hotels have some information in the room about how to change the temp, how to reach the front desk by phone (there was no phone), and available food and services. This had nothing. Not a QR code, no paper info, nothing. The gentleman who checked us in was abrupt and was being overtly rude to his co-worker. The food at the restaurant was OK, but certainly overpriced for what it was and the cafeteria style of service.

Hotel Villa Adriana
Monterosso al Mare

Wonderful space with a perfect location. My only issue was that we were on the very top floor, I think because we needed a larger room, and the windows in this space are tiny and high up. For such a stunning location, I really would have preferred to be able to see the view from this hotel as it was raised up over the street level. Unfortunately we could barely see glimpses of the faraway hillsides and it felt dark.

Location
Staff
Cleanliness & Comfort
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Beautiful and clean. A/C was so good! The pool is gorgeous and they are very friendly. I loved their breakfast. The only negative is that the restaurant was a bit disappointing. For the cost, I expected better. The food was either bland or over-salted. The breakfast was great, but the disappointing aspect was lunch and dinner. We sought those meals elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Comfortable, spotless, and beautiful. Great location, and service is wonderful.

Location
Staff
Cleanliness & Comfort
Hotel Dei Mellini
Rome

Lovely service, lovely room, A/C was great, everything was clean.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Pasta Cooking Class with gelato
Pasta Cooking Class with gelato
Florence

I am so glad we did this! Our whole family had so much fun nd we learned some very helpful skills. We have already used them at home.

Quality of Experience
Food
Guides, Drivers and Staff
Florence Walking Food Tour
Florence Walking Food Tour
Florence

This was great, although it was much longer than we had expected. We weren't done until about 9:45pm. We were exhausted and feeling quite done with the whole thing by the end.

Quality of Experience
Guides, Drivers and Staff
Golf Cart --  SHORT TOUR OF ROME
Golf Cart -- SHORT TOUR OF ROME
Rome

This was one of my favorite things from the whole trip. Our guide was fun, and it was so much fun to zip around and see things this way. we all (kids included) loved this so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Our personal guide was so knowledgeable and kind. There was a heat wave going on and she was so considerate in trying to help us stay comfortable. She was wonderful.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Guided Tour
Vatican & Sistine Chapel Guided Tour
Rome

We booked this ourselves through Viator. This was not a Kimkim service and they had nothing to do with this reservation. That being said, this was supposed to be breakfast tour and promised less crowded viewing and it was anything but that. Full crowds and chaos. I would not book this again.

Local specialist: Giulia Bonati

Frequent User of Kim Kim
Italy | Jun 22 - Jul 2, 2026

A
Alycia M.
Chester, PA | Reviewed on Jul 09, 2026
We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had...
Read more

We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had been hoping for, and the private boat experience that was planned didn't happen.
Overall, it was a good trip, but it lacked the attention to detail and exceptional experiences that made our previous KimKim trips so memorable.

Hotel Reviews
Parlamento Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Meridiana
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Davanzati
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca Gottardi
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quirinale
Rome

Average hotel, far walk from center of town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy
Venice Gondola Ride
Venice Gondola Ride
Venice

Was so fast and the boat rower didn’t acknowledge us or answer any of our questions. He was texting and on the phone the whole time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Italy
Quality of Experience
Guides, Drivers and Staff
Elliot was amazing and gave us a wonderful experience.
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Spent way too much time on the island of Capri and not enough time on the water swimming and seeing the grottos. We as a group wanted to spend less time in Capri and more time on the water and the staff said no.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Murano and Burano Excursion
Shared Murano and Burano Excursion
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gelato & Biscotti Making Experience
Private Gelato & Biscotti Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jul 24, 2026
Hi Alycia, Thank you so much for taking the time to share your honest feedback. I truly appreciate it. I'm happy to hear you still had a good trip overall, although I'm naturally sorry to learn that it didn't quite live up to the exceptional experiences you've had on your previous KimKim journeys. Your comments are genuinely valuable, and I'll certainly keep them in mind when planning future itineraries. My goal is always to create trips that feel unique, seamless, and memorable, so... Read more

Hi Alycia,

Thank you so much for taking the time to share your honest feedback. I truly appreciate it.

I'm happy to hear you still had a good trip overall, although I'm naturally sorry to learn that it didn't quite live up to the exceptional experiences you've had on your previous KimKim journeys.

Your comments are genuinely valuable, and I'll certainly keep them in mind when planning future itineraries. My goal is always to create trips that feel unique, seamless, and memorable, so feedback like yours helps me continue improving.

Thank you again for placing your trust in me, and I hope I'll have the opportunity to help you plan another journey in the future—one that exceeds your expectations once again.

Wishing you all the best,

Leslie

Sun, Stories & Italy: A Mother–Daughter Adventure
Italy | Jul 1 - Jul 8, 2026

C
Christine D.
Newark, NJ | Reviewed on Jul 09, 2026
The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together! The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential! Read more

The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together!

The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential!

Hotel Reviews
Hotel A La Commedia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We saw a few ants in the bathroom and living room floor. I notified the front desk staff and they said they would take care of it.
Hotel Florida
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roman Pizza Making Experience
Roman Pizza Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Private Family City Highlights by Golf Cart
Private Family City Highlights by Golf Cart
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Venetian Highlights Walk
Venetian Highlights Walk
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 11, 2026
Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey. Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences. Thank you again for trusting me with your travels.... Read more

Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey.

Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences.

Thank you again for trusting me with your travels. I hope the memories you made together stay with you for years to come, and I'd love to help you plan your next adventure whenever you're ready!

Alex & the kimkim team!

Exceeded All Expectations!
Italy | Jun 22 - Jul 2, 2026

Heidi
Heidi P.
Ashburn, VA | Reviewed on Jul 07, 2026
From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such... Read more

From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such great experiences curated and planned for us took the trip to another level...and all we had to do was show up! We only had one small glitch while in Italy....the day we were in Florence we were not permitted to tour the Duomo, which had been advertised on our daily itinerary, and was something we were very excited for, and very sad to have missed. When I reached out to my local Kim Kim advisor, I was told that the itinerary did have "fine print" that indicated that some venues may be closed upon arrival, therefore we technically should have been prepared for that outcome. As we were very disappointed in missing one of the biggest attractions in Florence (after being told it was part of the itinerary), Kim Kim listened to my concerns and immediately issued us a monetary refund for that portion of the day for our inconvenience and disappointment (even though entrance to the Duomo is free). This small glitch was the only negative experience we had in our 12 days in Italy. I would definitely use them again, and plan to for an upcoming trip. Kim Kim made our 30th anniversary trip to Italy an exquisite adventure that we will treasure for years to come!

Hotel Review
47 Boutique Hotel
Rome

Great location, wonderful staff and rooftop restaurant. Would definitely stay here again and recommend to a frienc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

We were disappointed that the description of the itinerary included entrance to the Duomo, only to find out that it was not open on the day of our tour. Our guide said that the tour operators knew this, and should not have advertised it as open.

Quality of Experience
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Terrace Lunch with Vineyard View and Wine Tasting
Terrace Lunch with Vineyard View and Wine Tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Wine experience in Montepulciano
Wine experience in Montepulciano
Italy
Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

I wish I had known that St. Peter's Basillica would be closed by the time our tour ended. I would have arranged to have made a separate visit there during it's open hours. I was disappointed that we did not get to have this as part of the tour, but I did have the time of the tour, so I could have done some better investigation and planning ahead of time.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Larger group, but the guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Self Drive from Cortona to Rome with Orvieto en-Route
Self Drive from Cortona to Rome with Orvieto en-Route
Italy

We LOVED Orvieto, and were so glad that it was recommended to us as a stopping point@

Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jul 18, 2026
Hi Heidi, Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team. It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable. I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and... Read more

Hi Heidi,

Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team.

It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable.

I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and I’m grateful that you shared your concerns so openly and gave us the opportunity to address them.

Knowing that your 30th anniversary trip became an adventure you’ll treasure for years is the most rewarding feedback I could receive. Thank you for trusting me with such an important journey. I would be delighted to help you plan your next trip when the time comes!

Warmly,
Leslie

Northern Italy during recent heat dome
Italy | Jun 21 - Jul 4, 2026

Mary
Mary R.
Denver, CO | Reviewed on Jul 07, 2026
We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi. Read more

We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi.

Hotel Review
Classic Hotel Am Stetteneck
Ortisei

This hotel could not have been a better location to enjoy the Dolomites and Ortisei. The staff were wonderful and professional and helped us find the gondolas for 2 days of hiking. The food at breakfast was so delicious and freshly made. We loved this hotel

Authenticity & Character
The hotel displays the unique German and Italian blended culture of this area of Italy.
Location
Staff
Very friendly and helpful with directions to hiking trails. Their English was very clear.
Cleanliness & Comfort
Activity Reviews
Accademia Gallery - skip the line entrance (with guided tour)
Accademia Gallery - skip the line entrance (with guided tour)
Florence

It was very crowded and so an arranged tour was invaluable.

Quality of Experience
Guides, Drivers and Staff
Our personal guide through this museum helped us understand David and other sculptures in a way we could never have done on our own. Wonderful tour!!!!
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

The tour guide Paola was wonderful. We loved learning all about the history of Florence. We would never have understood this on our own. She gave us tips on other museums and churches to see on our own in Florence.

Quality of Experience
Guides, Drivers and Staff
The guide Paola and the guide Lucia were our favorites for the whole trip.
Transport
Uffizi - skip the line entrance
Uffizi - skip the line entrance
Florence

We loved our tour of the Uffizi. Definitely worth taking a tour rather than doing it on our own. The tour guide Lucia was wonderful and shared so much information we would never have understood on our own.

Quality of Experience
Guides, Drivers and Staff
Our guide Lucia was wonderful.
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice

Both St Mark’s and the Doge palace were interesting places to visit. It was great to skip the lines to get into them. I would definitely do the tour again.

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Guided  Visit (private guide)
Uffizi Gallery Guided Visit (private guide)
Florence

We didn’t have to wait in long lines and our guides were so knowledgeable about the art we were looking at. We would never have understood the art and architecture without their discussion.

Quality of Experience
Guides, Drivers and Staff
The 2 guides we had - Paola and Lucia were our favorites of all the tours we did in Italy on this trip. They were very friendly and knowledgeable and patient with our numerous questions. Despite record heat , they had patience and seemed to enjoy talking with us
Transport
Wonderful and smooth connections - very professional .
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

This tour was interesting and explained parts of the city of Venice.

Quality of Experience
P
Guides, Drivers and Staff
The staff at our hotel were very attentive and helpful with dinner reservations.
Transport
These people couldn’t have been more helpful. Our kimkim representative Andrea had guided that helped us from the transport can to the ferry and off the ferry to the hotel. Then upon leaving the hotel we had guided that helped us on and off the ferry to the train station. There was even one at the train station to help us fine the right platform. This is what kimkim excels at - the details of traveling - helping tourists navigate from one place to another without stress.
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Italy

Very interesting tour of the Lake District and villa Carlotta and the general area.

Quality of Experience
Loved learning about the history of the Lake District
Guides, Drivers and Staff
The drivers were always on time and very professional.
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 07, 2026

Thank you very much Mary for this great reviews and for the details. It was very helpful and I'll be always happy to assist you for your next trips.

Marianna planned a great trip! Everything wa...
Italy | Jun 23 - Jul 2, 2026

P
Pete M.
Ashburn, VA | Reviewed on Jul 05, 2026

Marianna planned a great trip! Everything was very easy and convenient. The transportation was so easy and the excursions and guides were fantastic. Highly recommend!

Local specialist: Marianna Loupou
Marianna
Marianna Loupou
Local specialist in Athens | Replied on Jul 06, 2026

Dear Pete,

Thank you so much for your kind words! I am glad you enjoyed Italy and thank you again for trusting me to assist with this adventure!

I wish you all the best and I hope to welcome you back again in the future!

Warmly,
Marianna

Tour of Rome, Florence and the Amalfi Coast
Italy | May 16 - May 29, 2026

Lisa
Lisa B.
New York, NY, USA | Reviewed on Jul 04, 2026
Fabio executed our vacation flawlessly. He was willing to meet as often as needed and was a great communicator. From the very beginning planning stages he listened to what we had to say and worked with us to plan a lovely trip of Rome, Florence, and Positano, including day trips to neighboring towns. He arranged for hotels (within our budget), transportation (train and private car service), and excursions based upon our requests. He used top notch providers and bilingual tour guides. He... Read more

Fabio executed our vacation flawlessly. He was willing to meet as often as needed and was a great communicator. From the very beginning planning stages he listened to what we had to say and worked with us to plan a lovely trip of Rome, Florence, and Positano, including day trips to neighboring towns. He arranged for hotels (within our budget), transportation (train and private car service), and excursions based upon our requests. He used top notch providers and bilingual tour guides. He was available to troubleshoot during the trip as well, and could always be reached throughout our trip. He made dinner reservations and recommendations, and was kind enough to assist our daughters with a rooftop reservation, even though they were not part of our trip.
Some of our favorite days were the wine tour at Rocca Farm with Martina and her family, and the Donna Rita cooking class in Sorrento with Giacomo and his parents. We definitely preferred the less crowded, more intimate tours.
Personally, the only thing I would do differently is I would build in a day or two to relax and just enjoy, but that was our decision to plan something daily, not his!
I highly recommend Fabio and his travel planning services. He is kind, considerate, attentive and competent, and an absolute pleasure to work with!

Hotel Review
Poseidon Hotel
Positano

Lovely family owned hotel in the heart of Positano. delcious food, gracious people, immaculately maintained. Fabulous pool area, restaurant and rooftop bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 06, 2026
Ciao Lisa, Thank you so much for this wonderful review and for taking the time to share your experience. It was truly a pleasure working with you and helping plan your journey through beautiful Italy. I am so happy to hear that you enjoyed experiences such as the wine tour at Rocca Farm and the cooking class with Giacomo and his family. Those authentic and personal experiences are often the moments that travelers remember most, and I am delighted that they became highlights of your... Read more

Ciao Lisa,

Thank you so much for this wonderful review and for taking the time to share your experience.

It was truly a pleasure working with you and helping plan your journey through beautiful Italy.

I am so happy to hear that you enjoyed experiences such as the wine tour at Rocca Farm and the cooking class with Giacomo and his family. Those authentic and personal experiences are often the moments that travelers remember most, and I am delighted that they became highlights of your trip.

Thank you as well for your kind words about my support before and during the journey. Being available for my clients every step of the way is something I care deeply about, so it means a lot to know that it made a difference. 🙏🏻

I hope this trip to Italy left you with memories that will last a lifetime, and I would be delighted to help you plan another Italian adventure in the future.

Thank you again for your support and recommendation. As a small business owner, it truly means the world to me.

Wishing you all the very best!

Arrivederci a presto,
Fabio

Guile created a dream vacation...
Italy | Jun 19 - Jun 29, 2026

Rich
Rich G.
Newark, NJ | Reviewed on Jul 04, 2026
Guilia and the KimKim team created an absolutely amazing Italian vacation for our family, including Florence, Cinque Terre, and Venice. Based on her knowledge and experience, she developed an agenda reflecting our schedule, interests and budget. We worked together via email, video chat, and text. She booked hotels, tours, and even car services for us! Once the itinerary was set, the KimKim app showed all the daily activities, stored tickets, and kept us organized. We found it so easy and... Read more

Guilia and the KimKim team created an absolutely amazing Italian vacation for our family, including Florence, Cinque Terre, and Venice. Based on her knowledge and experience, she developed an agenda reflecting our schedule, interests and budget. We worked together via email, video chat, and text. She booked hotels, tours, and even car services for us! Once the itinerary was set, the KimKim app showed all the daily activities, stored tickets, and kept us organized. We found it so easy and stress free to have all the details and documents, easily accessibly, and to be able to reach Guilia and the team via Whatsapp or the App. We were coming Italy to attend a wedding and wanted to see the country and the prospect of trying to do all that for a family of 4 without Guilia's assistance would have been stressful and overwhelming. To quote our 23 year old daughter - was so nice to be a "travel princess" with everything arranged for us while still giving us time to explore on our own. The balance of booked tours and our own free time was perfect. We were planning on taking a train on our own to the Tuscan wedding, but when we learned of a possible planned train strike, one message to Guilia and a car service was arranged for us. We leave Italy with great memories thanks to Guilia!

Hotel Reviews
Ca' Pozzo Inn
Venice

Small room for four but bunk bed made it doable, full breakfast, great neighborhood and quiet space. And full of art! Definitely highly recommend.

Authenticity & Character
Clean crisp feel to the room and common areas. Very well maintained
Location
Easy access from train, and then to walk or take a boat whereever you want to go
Staff
Cleanliness & Comfort
Hotel Palazzo Vannoni
Levanto

Great space for four people!

Authenticity & Character
Location
Easy walk, delicious breakfast - try the pine nut cake/torte
Staff
Provided great food recommendations
Cleanliness & Comfort
KOI - Ghibellina Apartment
Florence

Great location - plenty around it and very spacious.

Authenticity & Character
Location
Easy walk to major sites, plus good food all around it, and very large space.
Cleanliness & Comfort
Activity Review
Half-day boat tour with apéritif - 3h (Small Group)
Half-day boat tour with apéritif - 3h (Small Group)
Italy

The whole family loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jul 06, 2026
Dear Rich and Priscilla,
thank you very much for this wonderful review! I am so happy to hear all that...and to know that your trip was exactly as you hoped!😍
I am also very glad to hear your daughter's quote "travel princess": it is the first time a traveller has used this expression... but it really captures the idea perfectly! 😅So I am really happy to know that I was able to make her feel this way!
It was a true pleasure dealing with you to organize your trip! If ever you wished to come...
Read more

Dear Rich and Priscilla,
thank you very much for this wonderful review! I am so happy to hear all that...and to know that your trip was exactly as you hoped!😍
I am also very glad to hear your daughter's quote "travel princess": it is the first time a traveller has used this expression... but it really captures the idea perfectly! 😅So I am really happy to know that I was able to make her feel this way!
It was a true pleasure dealing with you to organize your trip! If ever you wished to come back to see more of Italy in the future...you know you have a friend here! Don't hesitate to get in touch!
I wish you all the best, a big hug!
Giulia

honeymoon!!
Italy | Jun 21 - Jul 1, 2026

Emily
Emily P.
Dallas, TX | Reviewed on Jul 03, 2026
This trip was our Honeymoon and it was absolutely fantastic. We went to three different countries, stayed in fabulous accommodations, always had a driver there to get us to and from the airport on time. We loved the tour of the Louvre, as well as the walking food tour in Paris. The tea and walking tour in London was so much fun. And we loved the guinness storehouse and the perfect pint tour in Ireland. Jessica listened to everything we wanted and made it the best trip ever. Read more

This trip was our Honeymoon and it was absolutely fantastic. We went to three different countries, stayed in fabulous accommodations, always had a driver there to get us to and from the airport on time. We loved the tour of the Louvre, as well as the walking food tour in Paris. The tea and walking tour in London was so much fun. And we loved the guinness storehouse and the perfect pint tour in Ireland. Jessica listened to everything we wanted and made it the best trip ever.

Hotel Reviews
Hotel Jeanne D'Arc Le Marais
Paris

The front desk staff at this hotel was fantastic. They were so kind. The views were incredible and it was in a great location. loved the breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Club Hotel Quarter St. Paul's
London

The staff knew it was our honeymoon, and upon arrival there was a bottle of wine in our room and cute little rose petals and electric candles! It was such a sweet surprise. We loved it. We were visiting London during the heatwave and the front desk was able to provide a fan for us and help cool the room down which was much appreciated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Fleet
Dublin

This hotel was fabulous. It was the most comfortable bed, insane water pressure, and kind staff. They let us stow our bags while we explored the city before check in. Absolutely fabulous!

Authenticity & Character
Location
This hotel is on the main street in Dublin with so many fun pubs and souvenir shops. Perfect central location
Staff
Cleanliness & Comfort
Activity Reviews
Official Bridgerton themed Afternoon Tea for two at the 5* Lanesbourough Hotel
Official Bridgerton themed Afternoon Tea for two at the 5* Lanesbourough Hotel
London

We LOVED this. The food was so good, the atmosphere was super fun, the tea was phenomenal. Would do this again and again.

Quality of Experience
Guides, Drivers and Staff
Transport
Le Marais Food Tour
Le Marais Food Tour
Paris

This was so fun!! it was a small group of us and SO much food. The guide was so kind and funny, I def recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Mona Lisa first viewing and Semi-private Louvre museum tour
Mona Lisa first viewing and Semi-private Louvre museum tour
Paris

This was so fun. It was just us and a guide, so basically our own private tour! She was so knowledgeable, got us in to the museum quick and easy, and I def recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher and Galway from Dublin
Cliffs of Moher and Galway from Dublin
Dublin

The tour guide for this trip was so awesome!! So glad we were able to see so much of Ireland. Def recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Guinness Storehouse: entry ticket + perfect pint pub tour
Guinness Storehouse: entry ticket + perfect pint pub tour
Dublin

We LOVED this tour. It was a self tour through the storehouse which was so much fun, and then a tour with two other couples to a handful of the pubs with the “best guinness” in Ireland. The tour guide for the perfect pint was so knowledgeable and kind and it was so much fun. Would def recommend this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 12, 2026
Ciao Emily! Thank you so much for your wonderful review! It was truly a pleasure to help you plan such a special journey for your honeymoon. I’m delighted to hear that every destination, from Paris to London and Ireland, created unforgettable memories, and that you enjoyed the experiences we carefully selected, from the Louvre and the Paris food tour to afternoon tea in London and the Guinness Storehouse. Your kind words mean a great deal, especially knowing that you felt listened to... Read more

Ciao Emily! Thank you so much for your wonderful review!

It was truly a pleasure to help you plan such a special journey for your honeymoon. I’m delighted to hear that every destination, from Paris to London and Ireland, created unforgettable memories, and that you enjoyed the experiences we carefully selected, from the Louvre and the Paris food tour to afternoon tea in London and the Guinness Storehouse.

Your kind words mean a great deal, especially knowing that you felt listened to throughout the planning process. Creating trips that reflect each traveler’s interests and expectations is exactly what we strive for.

Thank you again for trusting Storywalking with such an important milestone in your lives. We wish you both a lifetime of happiness, wonderful adventures together, and we hope to welcome you back for another unforgettable journey in the future!

Warm regards,

Jessica & the Storywalking Team

We had a wonderful trip to Italy. Caterina pl...
Italy | Jun 21 - Jul 2, 2026

Kristen
Kristen K.
Chantilly, VA | Reviewed on Jul 03, 2026
We had a wonderful trip to Italy. Caterina planned a perfect vacation and Beatrice was an exceptional local specialist. All of our tour guides and drivers were wonderful! We can’t wait to return to Italy and will definitely book with KimKim again! Read more

We had a wonderful trip to Italy. Caterina planned a perfect vacation and Beatrice was an exceptional local specialist. All of our tour guides and drivers were wonderful! We can’t wait to return to Italy and will definitely book with KimKim again!

Hotel Reviews
Park Hotel Ladinia
San Vito di Cadore

We loved this hotel! The views were great. The gym and pools were perfect for relaxing after a long bike ride or hike. The town was nice and calm, and away from the tourists. We loved the authenticity of the building. It was beautiful and we’d highly recommend it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds were really hard and the pillows not so great. The windows didn’t open and the rooms got pretty hot but it was manageable
Art Hotel Pasitea
Positano

The beds and pillows were sooooo comfortable. The staff was very helpful! Great views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Della Conciliazione
Rome

Of all the hotels this was our least favorite. It was a bit run down. The halls are dingy, but the rooms are decent. The outdoor space was nice to have though it really lacked privacy. I would have guessed it to be a 3 star hotel not a 4 star. While the street was quiet and it was close to the Vatican, it was far from everything else we wanted to see so required the subway or a lot of walking. Next time I’ll request a hotel closer to the coliseum.

Location
Hall carpet and walls were really dingy and smelled very musty
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere

Melanie at KimKim was amazing!
Italy | Apr 20 - Apr 29, 2026

A
Anand R.
Dallas, TX | Reviewed on Jun 28, 2026
Working with Melanie was fantastic and everything I wanted and more! She worked with me months in advance to plan the ideal surprise anniversary trip for my wife in Italy. She communicated immediately and thoughtfully, did her research to find options and made great suggestions. I especially appreciated her guidance is not overscheduling! The free days were some of the best days of the trip! We loved learning about historical places, buildings, art, etc. Florence cathedral, Uffizzi and... Read more

Working with Melanie was fantastic and everything I wanted and more! She worked with me months in advance to plan the ideal surprise anniversary trip for my wife in Italy. She communicated immediately and thoughtfully, did her research to find options and made great suggestions. I especially appreciated her guidance is not overscheduling! The free days were some of the best days of the trip!

We loved learning about historical places, buildings, art, etc. Florence cathedral, Uffizzi and walking the district across the bridge were fantastic. Our days in Sorrento and Amalfi coast were heavenly and loved the day trips to Path of God's and the coastal towns. Ravello was a neat gem. I wish we had more free time there to explore the towns and places like Ravello. Pompeii was the real highlight for us and wish we had dedicated a while half day there instead of 2 hour tour. We ended in Rome only 1.5 days so of course would love to go back and spend more days in Rome and Florence. The walking tour the last night in Travestere was absolute highlight! Will plan to do that in every city next time.

The hotels were fantastic, arranged transportation from hotel were great, and bullet trains a nice splurge.

The only less than ideal experiences were the Murano tour - it was short and a sales pitch to buy instead of showing us the area.

Hotel Reviews
Hotel Barocco
Rome

Amazing ambiance! Breakfast was out of this world!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Wellness Hotel Sorrento
Sorrento

Pleasant hotel.

Authenticity & Character
Location
Staff
No nonsense but not overly service oriented. One front desk person did not help too much with suggestions.
Cleanliness & Comfort
Hotel Kraft
Florence
Authenticity & Character
Location
It was 20 minutes walk from center so nice and quiet for us and gave us some more walking. A little closer would have been nice.
Staff
Cleanliness & Comfort
Hotel Ruzzini Palace
Venice

Beautiful romantic room, breakfast was like in a high end palace room, amazing! Staff were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Gondola Ride at sunset
Venice Gondola Ride at sunset
Venice

Its Venice and a gondola, so amazing. But not too exciting in our opinion. The guide didn't do much and Venice is sort of dirty. The sunset part was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Food Tour
Rome Food Tour
Rome

This is 10 stars!!! Wow a magical evening! The guide Toni was spectacular! About 10 in our group, great food and wine, great explanations. We went to 3 restaurants then Gelato. Too much food in the end! I wish we had planned this in every city!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Murano and glass making workshop
Trip to Murano and glass making workshop
Italy

We thought we would get a tour and learn about glass making. Instead they did 10 minute demonstration of glass blowing and then spent rest of time showing us their store. The pieces were amazing but we had wanted to really learn and see glass blowing and what is done on the island. I dont k ow if they didn't have people to take us around that day or this is the tour. We were disappointed with this.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic trail nicknamed The Path of the Gods + Transfer from Sorrento
Panoramic trail nicknamed The Path of the Gods + Transfer from Sorrento
Italy

Amazing! Loved the guide and the lunch on mountain side! Wish we had thought of breaking off at end to walk to Positano.

Quality of Experience
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Absolutely amazing. Coast drive and visiting towns were great but wish we could had a few more hours to really explore each town, get lunch, etc. Path of God's hike tour was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour + Basilica
Vatican & Sistine Chapel Tour + Basilica
Rome

The Vatican and Basilica are world wonders. Our personal tour was 3 hours but still rushing literally. Our guide was nice buy talked too fast and felt like he needed to rush. It was nice to get past long lines but I think I would have preferred going myself and using audio guide but then would need whole day there.

Quality of Experience
Guides, Drivers and Staff
He talked too fast and felt rushed us.
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 28, 2026
Hi Anand,
thank you so much for your lovely review. I'm so please we were able to plan the perfect surprise trip and it all worked perfectly!
As I mentioned in my email, I do apologise that the Murano experience was not what you expected, we have already emailed the supplier to check why it was more about selling and less about the actual glass making.
I agree, the gondola is one of those must do's but it's also just that. We extended the time as a little Easter egg surprise for you, it's... Read more

Hi Anand,
thank you so much for your lovely review. I'm so please we were able to plan the perfect surprise trip and it all worked perfectly!
As I mentioned in my email, I do apologise that the Murano experience was not what you expected, we have already emailed the supplier to check why it was more about selling and less about the actual glass making.

I agree, the gondola is one of those must do's but it's also just that. We extended the time as a little Easter egg surprise for you, it's usually 30 minutes so maybe an hour was just too much.

Sometimes when you head back home and wish you had longer in that place, it means you have to return, this is to say, Ravello is waiting for you :)

Thank you for also pointing out about the hotels and guides, we will of course check everything to make sure everything runs smoothly.

Thanks again for trusting me with your special surprise, and I look forward to the next adventure!

Ciao :)

Incredible service!
Italy | Jun 13 - Jun 27, 2026

J
Jenny L.
Santa Clara, CA | Reviewed on Jun 28, 2026
KimKim helped us locate wonderful places to stay (given our requirement to have 2 bathrooms for 4 people) and we had amazing guides in every city -- Zurich, Basel, Venice, Naples, Amalfi Coast, and Rome. We had the BEST time. Marianna was generally available while we were traveling, as was High Point Holidays, and it made things much easier to have that constant contact. I started organizing this trip back in the January time frame and by March we had locked down the details. I am... Read more

KimKim helped us locate wonderful places to stay (given our requirement to have 2 bathrooms for 4 people) and we had amazing guides in every city -- Zurich, Basel, Venice, Naples, Amalfi Coast, and Rome. We had the BEST time. Marianna was generally available while we were traveling, as was High Point Holidays, and it made things much easier to have that constant contact.

I started organizing this trip back in the January time frame and by March we had locked down the details. I am grateful that the KimKim team answered my questions and really listened to our priorities. Our hotels/apartments were all extremely well=located (big priority) and our guides were all so good. My teenage daughters had a great time, despite the epic heat wave hitting Europe and the daily power outages in Italy. All in all, we are so very happy with our trip!

Activity Reviews
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome

Such a fun way to see Rome, esp in the heat of the summer. Seeing the sights at night is a special treat, and the dinner we had was AMAZING.

Quality of Experience
Guides, Drivers and Staff
Transport
Such fun!
Private Venetian Foodie Walk
Private Venetian Foodie Walk
Venice

Maria is a lifelong Venice resident and she taught us so much about Venice - its history, culture, evolution over the past several decades. What a pleasure this tour was! We likely would have not tried cicchetti were it not for this tour, so it really did open our eyes to a Venetian custom.

Quality of Experience
So much fun and so delicious
Guides, Drivers and Staff
Maria was chatty and interesting and incredibly knowledgeable
Transport
We walked!
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Jun 29, 2026
Hi Jenny, Thank you for taking the time to share your review. I truly appreciate your thoughtful feedback and your honesty in highlighting the areas where we can improve. Please know that all of your comments have been carefully noted, and we'll do our best to address them and prevent similar issues in the future. Your feedback is incredibly valuable and helps us continue improving the quality of our service. I'm happy to hear that you had such a wonderful time exploring all the... Read more

Hi Jenny,

Thank you for taking the time to share your review. I truly appreciate your thoughtful feedback and your honesty in highlighting the areas where we can improve. Please know that all of your comments have been carefully noted, and we'll do our best to address them and prevent similar issues in the future. Your feedback is incredibly valuable and helps us continue improving the quality of our service.

I'm happy to hear that you had such a wonderful time exploring all the destinations and that you enjoyed the hotels.! I hope we'll have the pleasure of helping you plan another adventure in the future, and that you've returned home with many unforgettable memories. Thank you for highlighting these two experiences that you especially loved!

Best,
Marianna

Guilia did a fabulous job planning the trip. ...
Italy | Jun 12 - Jun 25, 2026

M
Mike R.
Newark, NJ | Reviewed on Jun 26, 2026
Guilia did a fabulous job planning the trip. Our family had an incredible time. It's our third time using KimKim for our family vacation and I won't use anything else! Read more

Guilia did a fabulous job planning the trip. Our family had an incredible time. It's our third time using KimKim for our family vacation and I won't use anything else!

Hotel Reviews
Hotel Casolare Terre Rosse
San Gimignano

Lovely property. Room was standard - nothing special - but clean and sufficient.

Authenticity & Character
The room was fine - the look on the outside didn't necessarily translate to the inside.
Location
Staff
Cleanliness & Comfort
Clean and comfortable, despite the more barren finishings.
Piazza Farnese Luxury Suites
Roma

Location was great. Service wonderful and the breakfast in the morning was lovely. The room was fine. We had the duplex and the upstairs was a little tight (ceilings were low), and felt a bit cramped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The duplex had very low ceilings on the top floor which made it feel cramped.
Ca' Foscolo Residence
Venice

Great location. Rooms was spacious and clean.

Authenticity & Character
Location
Cleanliness & Comfort
B&B Corte Vallio
Desenzano del Garda

Absolutely stunning. The location was out of a story book. The room was incredible. And breakfast on the balcony was the best way to start the morning - the fresh eggs and pancakes were awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bye Bye, Italy!
Bye Bye, Italy!
Italy

Not really anything to review here, but giving 5 stars for a wonderful trip! :)

Private Transfer by watertaxi
Private Transfer by watertaxi
Italy

The only way to travel!

Quality of Experience
Guides, Drivers and Staff
Transport
Gladiator’s Gate, Special Access Colosseum with Arena Floor & Roman Forum (3 hours)
Gladiator’s Gate, Special Access Colosseum with Arena Floor & Roman Forum (3 hours)
Rome

Tour guide was lovely and the experience was good. I was a bit disappointed in the lack of access to the Colosseum. We paid for the gladiator entry, so got to go down on the floor, which was really cool, but thought we'd be able to explore the whole arena. Turns out that special ticket only gets you access to the floor, so was a bit disappointed about that. But overall, it was a wonderful tour.

Quality of Experience
Private Family Vatican & Sistine Chapel - Scavenger hunt
Private Family Vatican & Sistine Chapel - Scavenger hunt
Rome

Our tour guide was incredible. Fun, energetic, and just the right level of info for the kids.

Quality of Experience
Local specialist: Giulia Bonati

Our 18 day trip to Italy was filled with great food, art and architecture!
Italy | Apr 14 - Apr 28, 2026

Barbara
Barbara H.
Batavia, IL | Reviewed on Jun 25, 2026
Our recent trip to Italy was absolutely amazing! Began in Rome- started with Pantheon, Colloseum, and Forum, Trevi fountain. Our day at the Vatican was so interesting. Our guide studied archeology and art history so loads of information! One very interesting addition was the Villa Borghese with its beautiful gardens and land in addition to hundreds of sculptures- numerous Bernini, masterpiece paintings- Rafael , Rubens, etc. Definitely include it in your itinerary.
Next Florence. Amazing...
Read more

Our recent trip to Italy was absolutely amazing! Began in Rome- started with Pantheon, Colloseum, and Forum, Trevi fountain. Our day at the Vatican was so interesting. Our guide studied archeology and art history so loads of information! One very interesting addition was the Villa Borghese with its beautiful gardens and land in addition to hundreds of sculptures- numerous Bernini, masterpiece paintings- Rafael , Rubens, etc. Definitely include it in your itinerary.
Next Florence. Amazing artwork, food, and 2 Da Vinci museums with interactive models of inventions. Our guide for the Uffizi gallery , the Acadamia and Duomo had a masters in art history. We learned so much more with her than if we had done a self guided tour. Do not miss ordering Florentine steak!
Venice was next- greeted at the train and taken to our water taxi to the Hotel Moresco which was classic and charming. The staff was so attentive and quickly taught us how to to get around using water buses which made the trip so easy. Spent a lot of time in San Marco area with the highlight of attending a concert with a string orchestra performing Vivaldi’s Four Seasons at the Chiesa della Pietà. Took the water bus to the island of Burano (known for silk) and Murano ( known for Venetian glass).
Another fast train to Milan. They are so comfortable and easy to use. First class tickets are very reasonable. It was designed week in Milan so it was very, very crowded. Very walkable city. Wanted my husband to see The Last Supper by Leonardo da Vinci-a 15th-century mural painted on the dining hall wall of the Convent of Santa Maria delle Grazie. Sforza Castle and the Duomo were also full of art work and amazing architecture.
Our final stop was the most breathtaking landscape of Lake Cómo. A boat tour is a must to see all the amazing villas and small,charming towns. We stayed in Varenna which was so nice. 2 beautiful Villas with amazing gardens you can tour. Our most fun was taking a cooking class in a home in Varenna. A charming couple taught us to make fresh pasta- tagliatelle and tortellini filled with spinach and ricotta, an appetizer and Tiramisu! Such a wonderful evening seeing how they raise so much of their food even when they have full time work outside of the home. They practiced their English and we got to practice our Italian!
A train ride back to Rome and an amazing afternoon and evening at the QC Grand Hotel Roma. A full Roman Bath with saunas, steam rooms, and thermal baths. Unfortunately close to the airport which made it easy to leave even though we did not want to go.
In all we had 18 amazing days with the best guides and hotels. Kimkim makes it all work so smoothly! My husband walks with a cane and we can still travel easily thanks to all of their planning.

Hotel Reviews
Hotel Royal Victoria
Varenna

Beautiful setting. Hotel is charming. Excellent restaurants Varenna is less touristy than other Lake Cómo towns like Bellagio but has all the amenities- beautiful villas and gardens to tour, charming shops, ferry terminal.

Hotel Moresco
Venice

This hotel is right on the canal. Absolutely old world charm and elegance. Staff was so attentive and helpful. Breakfast eggs to order and large buffet. Evening cocktail hour had so many tasty treats served that you hardly needed dinner. Enjoyed our stay tremendously.

Authenticity & Character
Absolutely charming
Location
Close to water bus terminal and train station.
Staff
Very attentive to your needs.
Cleanliness & Comfort
Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Jun 29, 2026

Dear Barbara,
I’m so happy to read your words! It was a pleasure organizing this journey for you and your husband, and I’m delighted to hear that everything came together so beautifully, from the guides and hotels to the experiences across Rome, Florence, Venice, Milan, and Lake Como. Knowing that you were able to travel comfortably and enjoy each moment makes it especially rewarding for me.

Thank you for trusting us with your trip. I hope these memories stay with you for a very long time!

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