Kimkim Trip Reviews for Italy

Caterina and our main guide/check in person Christine were wonderful. If we had a concern or question, Christine immediately responded and solved the issue, if any. We were so impressed with how on time and great all of our guides or transport people were that were all set up by KimKim. Thanks for everything! Can’t wait to do a follow up trip!

Had a phenomenal trip to Florence and Rome. We did all of the classics such as the colosseum and the Roman forum but also did many unique experiences such as our Roman food tour and our bike through Tuscany. All of our transfers were perfect and timed correctly. I never felt like we were rushed . All of our drivers were prompt and helpful. Service during the trip itself was also highly exceptional . Could not recommend more highly. Will be using again for sure.

Hotel Reviews

Eitch Borromini Palazzo Pamphilj

Rome

Luxury hotel in the heart of Rome. Staff was very friendly and helpful. Had some personal issues that we needed assistance with and the staff jumped right in, going above and beyond beyond to provide service.

Authenticity & Character

Balcony and rooftop were amazing

Location

Close to many of the premium areas

Staff

Responsive to all issues that arose.

Cleanliness & Comfort

Very nice beds and room Temperature was great with nice AC!

Hotel Orto de' Medici

Florence

Luxurious hotel in the close to the action in Florence.

Authenticity & Character

Historic building itself

Location

Central to activities

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour of San Gimignano & Monteriggioni

Italy

Great private tour of these Tuscan villages. it was nice to get away from the busyness of Florence itself. It felt like stepping back into history. She provided in depth information that could not be found in a guidebook, Only from a local.

Quality of Experience

Guides, Drivers and Staff

Transport

Downhill To Florence Bike Tour

Italy

Nice activity with only some physical work needed at times to go up hills. Beautiful views of Tuscan countryside. There is some steep downhills and people need to feel very comfortable on a bike and handing it safely .

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We traveled to Florence and Lake Como to celebrate our 20th wedding anniversary, and working with Fabio made every moment of it truly epic.

From the very beginning, Fabio was responsive, attentive, and genuinely invested in making our trip special. Every provider he arranged — drivers, guides, and tour operators — was professional, friendly, and flexible throughout. The wine tastings were wonderful, and the private boat tour on Lake Como was the absolute highlight of the entire trip.

What truly set Fabio apart was how effortlessly he handled everything. We came in not quite knowing what to expect, and his expertise turned that uncertainty into complete confidence. When we needed a last-minute change to our itinerary, he accommodated our request without hesitation and without question. That kind of flexibility and grace under pressure is rare.

Fabio also went above and beyond with a truly special and thoughtful anniversary gift — a gesture that meant more than words can say and made our celebration even more memorable.

I would absolutely recommend Fabio and KimKim to anyone looking for an expert who will handle it all and make it amazing. If you want to hand everything over to someone you can trust completely and have it turn out epic — Fabio is your person.

Hotel Reviews

Palace Hotel

Como

Authenticity & Character

Location

Lake Como view from the room

Staff

Cleanliness & Comfort

Hotel Kraft

Florence

Authenticity & Character

Location

Great location, walking distance from Arno river.

Staff

Cleanliness & Comfort

Activity Reviews

From Lake Como to the Borromean Islands: A Day of Elegance and Discovery

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

4-Hour Boat Experience - Explore Lake Como

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Renaissance Walking Tour of Florence with David

Florence

Quality of Experience

Guides, Drivers and Staff

Fabio did an excellent job in designing the perfect 13 day Italy trip for us based upon our requests. He gave helpful suggestions and guidance , responded quickly to our questions, and was available to help us with any need during our trip.
This was my second time using KimKim and it has been a smooth and easy process from planning to execution.

The transportation transfers and day trips were excellent and on time. The boutique hotels that Fabio selected were great.

Antonella, our walking tour guide in Florence was wonderful and we learned so much from her. The day trip to Siena and San Gimignano with a visit to a local winery was a highlight for us. Andrea, our driver, gave us so much history and background which helped us navigate each town. We thoroughly enjoyed the visit and lunch at the Winery in Tuscany.
We visited the Duomo, Santa Croce, The Leather School, The Academy, the Uffizi, and the Pitti Palace and the plaza de Michelangelo, the Ponte Vecchio, the markets and more! We also had a delicious Florentine steak at Casa Del Santo.

Our guide, Tanya, in Rome gave us an excellent tour of the Coliseum and Roman Forum. It was an amazing experience.
On our own, we strolled the streets of Trastevere and ate at Trattoria Lungaretta which was a 300 year old restaurant. Delicious. We stumbled upon a beautiful Botanical garden in Trastevere, and toured Basilica Di S. Maria. We walked all over Rome and saw the Plaza Novana, Trevi Fountain, the Spanish Steps ( and ate lunch at the Hassler Hotel Terrace), the Mouth of Truth, the Vittriano. Tanya, our walking tour guide, gave us an excellent tour of the Coliseum and the Roman Forum. And she also guided us through the Vatican Museums. We learned so much from her. She was excellent.

After our three days in Rome, we set off for three days in Positano in the Amalfi Coast. Breathtakingly beautiful! We enjoyed our boat trip to Capri and rode the chair lift in Ana Capri. Our guide for Pompeii was excellent as well, and we enjoyed the winery and lunch sheduled that day as well. in Positano we enjoyed an excellent dinner at Rada down on the beachfront.

Overall, our trip to Italy was a trip of a lifetime.. one that we will treasure for the rest of our lives! Thank you, Fabio and Kim Kim!

Beth, Libba and Randy Sprinkle

Hotel Reviews

Ca' Nigra Lagoon Resort

Venice

A hotel with lots of character located in a great location. Friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Gabrisa

Positano

Beautiful boutique hotel with a friendly and helpful staff. Also had an excellent restaurant on site.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Baglioni Firenze

Florence

This hotel, which has been an icon for years, was a little dated and filled with convention people. Service was not great.

Authenticity & Character

it was dated--needs to be updated

Location

Close to the Duomo-

Staff

they needed to be friendlier and more responsive to requests

Cleanliness & Comfort

Activity Reviews

Explore Pompeii and Mount Vesuvius with Lunch and Wine Tasting at a Vineyard by the Volcano

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sorrento Coast and Capri Boat Tour from Positano

Italy

We enjoyed the boat trip to Capri- we only wish we had more time on Capri. We had only 3 hours instead of the 4-5 promised, but we thoroughly enjoyed the time we did have there.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of the Vatican Museums & Sistine Chapel

Rome

Tanya was an excellent guide

Quality of Experience

Private Colosseum & Roman Forum Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

Andrea, our driver, was excellent and provided us with history and great insights which helped us navigate each town. The Lunch and winery visit was a highlight of our entire trip. The setting was absolutely beautiful and the hosts were most gracious and fun.

Quality of Experience

Guides, Drivers and Staff

Transport

on time, informative and helpful

Renaissance Walking Tour of Florence with David

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Kim Kim and especially Fabio made my first trip to Italy one to remember! The ability to tailor our tours and timing really made the trip practically stress free. All of our guides were prepared and made checking in and following along with the incredible history and local facts during the tours a pleasure. Being a wine & spirits professional and traveling with a non-drinker was no problem as our trip was curated to highlight both our wants and wishes. Moving from Rome to Florence (throughout Tuscany) and then on to Venice was exactly the right move for us and transfers were seemless.

Hotel Reviews

Hotel Sant'Antonin

Venice

What a spectacular location! The water taxi was able to drop us at the front entrance and the staff went above and beyond during our stay.

Authenticity & Character

Location

Staff

The front desk attendants helped us with tickets to the Vivaldi Concert and used an actual paper map to show us different dining options and attractions we were looking for.

Cleanliness & Comfort

Corte dei Sogni Boutique Hotel & Spa

We enjoyed the staff and the young lady who made us eggs and pancakes on different days in the breakfast room.

Authenticity & Character

Location

We were very close to the Central Market and the train station but our street was so quaint and had many dining options and easy access to our rides.

Staff

Cleanliness & Comfort

Hotel Cellini

Rome

The hotel staff was very accommodating when we arrived early morning. They took and held our bags and we were able to tour parts of Rome while our room was prepared.

Authenticity & Character

The room was large and well appointed.

Location

The hotel location was near everything we were there to experience and the street was busy but quiet enough for us to relax after touring.

Staff

Cleanliness & Comfort

Activity Reviews

Venice Food & Wine Tasting Tour

Venice

The food tour was one of the best of our trip. I was worried when Carlos started speaking as he talks very fast but it just added to the excitement of the tour. The food was excellent. The pace was great! Yummy!

Quality of Experience

Food

All the different cecchettis and local fare

Guides, Drivers and Staff

loved Carlos

Transport

Venice in a Day Combo Tour with Gondola Ride

Venice

I really enjoyed Venice. Marco is an encyclopedia of Venice history.

Quality of Experience

Guides, Drivers and Staff

Transport

Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto

Venice

Being married to a Jewish woman, this was a very special tour for me. The history was fascinating as sometimes I don't equate Italy to the Jewish heritage we found there. Very moving experience.

Quality of Experience

see above

Guides, Drivers and Staff

Giada was very knowledgeable and was great at sharing the history and adding personal touches to keep us engaged. We even stopped at Le Sete for a glass of wine and I was able to speak with the staff about their owner and the wine selections there.

Transport

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

This was one of the top experiences for me as the wine regions are what I was hoping to add to my personal repertoire and education as a Certified Specialist of Wine. Lunch on the side of the vineyard was spectacular. Tasting vinegar, Olive oil and all the incredible wines with food is the best way to learn. What a setting! It was so special to tour the vineyards and winery of Patrizia Cencioni and then to taste (and purchase) her incredible wines of Montalcino. She was available for photos and to answer questions even while spending time with her granddaughter. My heart was full when we left for Florence. Sienna and San Gimignano were so quaint and inviting we enjoyed strolling through them both.

Quality of Experience

Guides, Drivers and Staff

Andrea knows Patrizia so we spent a little extra time chatting (using her daughter as translator) about life in the winery.

Transport

Florence Food Tour

Florence

We enjoyed this tour immensely. All the local foods and wine were spectacular. I really enjoyed the Wine Windows and even had tripe for the first time.

Quality of Experience

Guides, Drivers and Staff

Ezgi is a star! She really made the tempo of the tour feel relaxed and still gave us so many personalized tips throughout night.

Transport

Skip-The-Line Uffizi Gallery Ticket

Florence

We did this on our own and skip the line was great. People should know that window #2 is also window #3. After we figured that out we went on our way. We used a recorded guide to go through the museum.

Quality of Experience

Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour

Florence

This was soo much fun! Going to the Central Mercato and meeting with the vendors was fantastic! We all got to do most of the cooking and making pasta was a gas! The bus ride was quick and easy both going and coming from the estate kitchen.

Quality of Experience

Food

Fresh pasta and homemade sauce. We made bruschetta when we got home just to relive the dish! Very fun and a special experience.

Guides, Drivers and Staff

Luca and Erika are a team that made the whole experience one of the highlights of our trip!

Transport

Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings

Italy

I can't say enough about the experience in both locations. Having the right driver was imperative. I am a retired wine & spirits specialist and had plenty of knowledge coming in, but we all know visiting and tasting where the wines are made add to the education and romance of the wines.

Quality of Experience

Guides, Drivers and Staff

Anrdea is a gem! I would come back to go truffle hunting or bird-watching with him.

Transport

Best of Florence and David by Michelangelo | Small Group

Florence

I'm so glad this was a small group (and not us trying to do it alone). There were plenty of people inside but being organized and listening to Valentina's guidance made it a wonderful experience.

Quality of Experience

Guides, Drivers and Staff

Valentina was very engaging and obviously knew her stuff!

Transport

Trastevere Local Food Tour

Rome

Hillaria was on time and very knowledgeable. The amount of food was just right and the variety was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rome in a Day Tour with Colosseum and Vatican Museums

Rome

Having Bogden as our first tour guide set a high bar for our experiences. He was ready and organized and kept our attention through a long day in Rome. His dry humor and extensive knowledge made the tour a pleasure.

Quality of Experience

Guides, Drivers and Staff

Bogden was our guide for "Rome in a Day" and Hillaria took us on a wonderful food tour. The little bit of rain wasn't even a factor as all the spots were prepared for us/the group.

Transport

Having a ride to Vatican City from our hotel made the start of the day a bvreeze.

We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative, attentive and fun-loving.

Hotel Reviews

Residenza Il Hotel Campanile

Sorrento

While this hotel was in a good location, right in the city center, it was also very loud. Our room was beautiful with three balconies overlooking the street, however they were most unusable because passers-by could look right into the room. It was also a little difficult to find the hotel. The taxi cannot take you right to the door because its on a pedestrian street and there is only a small sign to the left of the main door indicating that it is a hotel.

Authenticity & Character

A beautiful room in a beautiful campanile. Very authentic.

Location

The location is great if you want to be right in the middle of things but be aware that it is very loud.

Staff

The only time we saw staff was at check in. There is no one on site unless someone is checking in. Any communication is via WhatsApp

Cleanliness & Comfort

Hotel La Scaletta al Ponte Vecchio

Firenze

This hotel is in a good location, easily walkable to the city center. We had a beautiful room overlooking a courtyard. There were many choices for breakfast and there is a rooftop patio with beautiful views to enjoy your breakfast or a cocktail in the evening.

Authenticity & Character

Location

Staff

Very helpful providing local information.

Cleanliness & Comfort

Hotel Dei Mellini

Rome

This hotel was centrally located and an easy walk to the Vatican. The staff was very friendly and helpful and there were many breakfast choices.

Authenticity & Character

Location

Within walking distance to all attractions.

Staff

The staff assisted in making dinner reservations and providing local recommendations.

Cleanliness & Comfort

Activity Reviews

Day Trip to Capri Island by Boat

Sorrento

The meeting point for this tour was very busy and a little hard to find our operator. Once we reached the boat everything was seamless and our boat crew was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Day Trip with Positano Boat Transfer

Sorrento

This is a busy excursion. You cover a lot of territory throughout the day but the guide is very knowledgable and moved at a slow pace so that all could keep up.

Quality of Experience

Guides, Drivers and Staff

Transport

The bus driver was awesome!

Private Florentine Foodie Walk & Market Visit

Florence

Amazing experience. So much food and drink and information about the city of Florence.

Quality of Experience

Guides, Drivers and Staff

Colosseum & Roman Forum Visit with Arena Floor Access

Rome

A little hard to find the meeting point. Guide was very knowledgeable but a little too much like a college lecture.

Quality of Experience

Guides, Drivers and Staff

Vatican & Sistine Chapel Highlights with St. Peter's Basilica

Rome

Massimo was amazing! Seeing the Vatican on a tour is imperative to save time.

Quality of Experience

Guides, Drivers and Staff

Italian Wine Tasting Essentials

Rome

Highly recommend this activity.

Quality of Experience

Guides, Drivers and Staff

Our trip to Italy was amazing. We explored Rome, Florence and Cinque Terre. The tours selected fit our needs perfectly. We loved all of the hotels. Every detail was covered. The response from the team was always prompt. They answered the tons of questions I had, provided local information and recommendations and truly made for a hassle free, stress free experience. They provided daily reminders of the next day’s itinerary along with any tickets/vouchers needed. I was surprised by how much I appreciated that, it kept me from spending time finding the info and making sure we had everything ready to go. They were quick to provide options and make alternate plans for us when a train strike affected our travel plans and when the weather impacted a scheduled boat tour. It really was a trip of a lifetime for us and I don’t think there’s anything I would change.

Hotel Reviews

GCF Luxury Suites

Roma

Fun decor, helpful hotel staff. They reached out to us ahead of time to take care of checkin requirements and give us checkin instructions in case we arrived after hours. I appreciated the extra effort to make sure checkin was smooth.

Authenticity & Character

Location

It was a little further from some of the main tourist attractions but in a super fun area with tons of restaurants and shops…and still within walking distance to most attractions. The area had a less touristy feel.

Staff

Cleanliness & Comfort

B&B Da Baranin

Manarola SP

Hotel was in a great location. Easy to get to with luggage, which is not common in Cinque Terre. Host was awesome…super friendly and helpful.

Authenticity & Character

Location

Did not have to carry luggage all through town or up a ton of stairs.

Staff

Very helpful. Even gave us a pass that allowed us unlimited access to Via dell’ Amore on the days we had the Trek and Train pass.

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Room was nice and large for the three of us. Everyone was friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

Host was friendly and helpful. Rooms were clean and had fun decor. Breakfast was good.

Authenticity & Character

Location

Super convenient to the main tourist attractions.

Staff

Cleanliness & Comfort

Activity Reviews

Cinque Terre Sunset Boat Tour

Italy

This is a beautiful way to Cinque Terre and learn about the towns and the region. The captain was friendly and informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Pesto Experience

Italy

Another of our favorite activities during our trip. The hosts were fantastic…a true Italian family. They were super friendly and so much fun! The pesto was fantastic. The lunch after was probably one of our best meals in Italy. The view was beautiful,

Quality of Experience

Guides, Drivers and Staff

Cinque Terre Trekking & Train Card

Italy

Easy to use and made getting around Cinque Terre easy and flexible.

Quality of Experience

Transport

Trains did get crowded but it was not an issue.

Truffle Hunting with Lunch

Italy

Probably one of our favorite experiences on our trip. Super informative and tons of fun watching the dog find the truffles! The lunch and wine pairing after was fantastic. We’re not big wine people but it was interesting to learn about the different wines and pairings. The food was fantastic. The winery itself is beautiful and welcoming!

Quality of Experience

Guides, Drivers and Staff

Driver at disposal from Florence to Tuscany - Private

Florence

Driver was on time, professional and easy to communicate with and coordinate pickups.

Quality of Experience

Guides, Drivers and Staff

Transport

Hand-made Pasta & Typical Dessert Cooking Class

Florence

We enjoyed the pasta making class and love that they sent us home with recipes. It was a little larger group than our other experiences…really the only reason it only got 4 stars.

Quality of Experience

Food

The pasta and sauces were fantastic…fun to try three different pairings.

Guides, Drivers and Staff

Mini Private Rome Tour in Golf Cart

Rome

This is a great way to see and learn about Rome, especially if you only have a couple of days in Rome. Even if you have more time, it’s a great intro to Rome. The driver/guide was great. He even gave us recommendations for the rest of our time in Rome, from pizza to gelato to other tours.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum

Rome

The tour was awesome. Guide was great…informative and humorous.

Quality of Experience

Guides, Drivers and Staff

Everything was coordinated beautifully for a multi-city family vacation. All transfers were on time and the accommodations were amazing.

Activity Review

Cinque Terre Trekking & Train Card

Italy

Quality of Experience

Guides, Drivers and Staff

Everyone was prompt, friendly, and helpful

Transport

Enjoyed the overall experiences had. Letizia on the Cicchetti tour in Venice was fantastic.
The one caveat is the local company only uses guides/tour companies they have contracts with, so if you want to use a different company or do a tour they don't have a contract with, you'll have to research it and book it outside of the site. Even some things, like the Uffizi Gallery and Vasari Corridor tour, I had to ask to be booked after reading about it online, as it wasn't recommended in the initial itinerary.
Also note that even though you have a time scheduled ticket for the Academia in Florence, you still have to wait on line, so best to arrive earlier than the schedule time.
The accommodations were great for the most part. The Hotel Ai Cavalieri di Venezia in Venice was beautiful and a great location. I wouldn't recommend the hotel in Cinque Terre, Hotel la Colonnina, as the walls were incredibly thin and we could hear everything happening in the hotel room next to ours. Everything. I would also recommend staying closer to Siena than Chianti as we spent most days driving south to explore those areas, while only one day around Chianti. Salvondica was beautiful though would save on drive time in Tuscany.
Appreciated the ground transportation scheduled and the WhatsApp messages from Jessica informing us of the name and number of whom would be meeting us in each location.
Would prefer to receive an itemized list of what my money is paying for rather than just the aggregate sum. It's convenient to have someone draft the itinerary and book the accommodations, etc. though I believe this cost more than if I had done the research and bookings myself.

All the tours by LivTours were excellent, the Venice guide Nico was great as was the guise for the Forum and the Vatican guide. Breakfast at the Rome hotel was very limited compared to the other hotels.

Hotel Reviews

Hotel Le Clarisse al Pantheon

Rome

Authenticity & Character

Location

U

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Duomo

Florence

Amazing location. The reception was on the 4th floor with rooms on 3rd or 5th floor which was a little awkward. Free gelato!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Al Theatro Palace

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lancaster Hotel

Milan

Great breakfast, good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local transfer in Milan

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Milan Highlights Private Tour with Last Supper & Duomo

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Aperitivo in Navigli

Milan

Not much food, more drinks

Quality of Experience

Guides, Drivers and Staff

Transport

A very well executed trip and we returned home ready to plan another international trip. Both guides in Rome from LivTours were Great and would highly recommend them to our friends. Colosseum, a lady..Solevia(?) and Giovani for the Vatican. Same with St. Marks & Doges Palace, Pizza class, Amalfi Coast with Vinny from New Jersey. In Naples & Veiled Chryst was a terrific local professor, she was great too. A hiccup for Pompeii with finding our now larger group ended up with another terrific guide in Thomas, Tom or Tomas so this also worked out although waiting for all the others in that group took an hour. Our Trekking in the Chianti Hills was an ‘experience’ and I should have asked more questions…we were not prepared for a 10 mile up/down hike so we called it early and were picked up after 6.4 miles. Dealing with trains was easy after the first one. Hotels were good, only hotel with a washer/dryer for laundry was our first stop…Numo. Not a big deal but we had read that some of our hotels had “laundry” but it ended up as a service only, to send clothes out to have laundered. So we did clothes in the sink and hung up to dry the rest of the trip to stay fresh. We searched & found several restaurants that did not have a ‘Carnival barker’ outside trying to bring you in. And we found good food and deserts. We did 15K - 25K steps each day and lug our two carry on suitcases over the streets and through neighborhoods so we got immersed in each city from the get-go.

Hotel Reviews

Condominio Monti Boutique Hotel

Rome

Roof top breakfast and evening bar was pretty great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Della Porta

Naples

No view since there as scaffolding surrounding the hotel and the large door was surprisingly noisy with outside sounds easily coming in. Part of the renovation maybe. Terrific breakfast, nice staff and interesting set up in the room. Very tall ceiling, 2nd floor master, made it difficult the have the temperature comfortable for day time and sleep time. But we were not in the room much accept to sleep so it worked.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Really great staff and breakfast. Great location and would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Temperature was controlled at the main desk…very interesting but we made it work.

Liassidi Palace

VENEZIA

Very nice with a great breakfast and great staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Numa - Vici Rooms and Apartments

Rome

tight space but well appointed and had a Washer/Dryer available. Would stay there again.

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Discover Naples: Guided Walk & the Veiled Christ

Naples

She was amazing

Quality of Experience

Guides, Drivers and Staff

Sorrento, Positano & Amalfi: A Day Along the Coast

Italy

Vinny from New Jersey was great… funny, smart, forceful when necessary and a great guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Guided Visit Inside Pompeii’s Ancient Walls

Italy

A bit disjointed getting to Pompeii but once there Tomas, Thomas, Tom was terrific. We loved him.

Quality of Experience

Guides, Drivers and Staff

Transport

Neapolitan Pizza Making Class

Naples

Wanted to try this, expected a larger group rather than 2. Still had fun and the food was good and the chef and guide were great.

Quality of Experience

Food

Guides, Drivers and Staff

A Walk Through Chianti’s Timeless Hills

Italy

Was not prepared for the experience although it was good…I should have asked for more details. Not anything I would do again since it was simply a hike

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Florence on Foot: Michelangelo’s David & Duomo

Italy

Like our fist tour in Rome the guide, she was informative, enthusiastic and forceful to give us a quality tour

Quality of Experience

Guides, Drivers and Staff

Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access

Italy

Excellent guide….

Quality of Experience

Guides, Drivers and Staff

Discover the Vatican: From the Museums to the Sistine Chapel

Italy

Excellent…Giovani was the best.

Quality of Experience

Guides, Drivers and Staff

Get Inside the Colosseum with Arena Access

Italy

Our LivTour female guide was great…articulate and forceful with necessary to get us to the best places.

Quality of Experience

Guides, Drivers and Staff

My husband and I enjoyed our trip. Valentina was easy to work with and was always quick to respond to questions. The hotel in Maranola was great. Excellent location, comfortable room with a great view, good breakfast and excellent staff. Our guide the first day was excellent. She walked us around some of the villages and was so helpful teaching us how to use the train and get to the trail near our hotel. It was a great introduction to Cinque Terre. Perfect way to start. We loved the pesto making class with Micky and her father in law. What a fun experience and a beautiful setting. Our local contact always checked in and always kept us updated with our itinerary. The transportation from Florence and to Bolzano was great and both were on time. The hotel in Bolzano was amazing. Thanks to all involved for a great experience.

The trip was amazing! Except for a few hiccups along the way, things ran pretty smoothly. Our favorite part was the food tour in Palermo with our tour guide Angelo. He was great! The next favorite was the boat ride along the Amalfi Coast. Third favorite was the gelato making experience. The weather was great and the local people so friendly and helpful!

Hotel Review

Hotel Plaza Sorrento

Sorrento

Beautiful accommodations, view and staff! Great location as well!

Authenticity & Character

Felt like Italy!

Location

Centrally located with a great view.

Staff

Carlo was exceptional.

Cleanliness & Comfort

Bed was very comfy and room very clean!

Activity Review

Palermo by Night: A Local Street Food Experience

Italy

Angelo our guide was born and raised in the area of Palermo where the food tour was conducted. He did an incredible job describing not only the history of the area, but also of the different food and wine we sampled.

Quality of Experience

Food was outstanding!

Food

All of it!

Guides, Drivers and Staff

Angelo our guide was the best!

I would not hesitate to use Kimkim again for travel planning. From beginning to end of planning, Leslie from Storywalking was a great help and advisor and tailored everything to our needs, from train tickets to cooking classes. Once in Italy, Francesca was our devoted and helpful contact. All our tours and guides were excellent. Our 50th anniversary trip to Italy (with our whole family in Apulia) was a great success and will be a cherished memory.

Danielle was a great guide for our tour of Tuscan hill towns and a delightful lunch at a local farm. Danielle was outgoing, humorous and very knowledgeable.

We had a wonderful family vacation to Sestri Levante (Cinque Terre)and Rome. We were very thankful to have had a local specialist plan this trip with knowledge about which activities would work best for all members of our family. We enjoyed our stay in Sestri Levante, away from crowds, yet still on Ligurian sea and an easy trip to explore the 5 towns of Cinque Terre. We loved the restaurants there and we even ended up adding a local cooking experience to our stay in Sestri Levante at Trattoria da Turin. We would highly recommend the pasta experience to others. Family friendly, wonderful staff, and getting to eat our completed pastas at the end. We had to cancel our boat tour due to the changes in location (weather was windy and sea was choppy) but we very much appreciated Leslie’s help in making this happen. Sometimes we realize that things won’t work out as well on a trip and it was nice to have a knowledgeable person helping along the way. Ending our stay in Rome felt like it would be rushed, but we enjoyed all of the tours and recommendations that Leslie coordinated. The Coleseum/Roman forum tour was excellent and even our youngest was entertained by the information shared by our tour guide, Gigi. He was personable, knowledgeable, and comedic. The Vatican/Sistine chapel tour was an experience we were glad to have done but we did find that we were more tired during this time and the tour was probably a little long for the 10 year old. Our tour guide, Patricia, did her best to share info on the highlights and was helpful at end of tour in sharing recommendations. My family would probably say the bike tour to Apian
Way was the highlight of the trip. I also enjoyed the bike tour but I was slightly nervous about using e bikes in the city. Our tour guide, Alessandro was conscientious of this and helped us feel safe. He also shared interesting facts along the way. We enjoyed our stays in both hotels and how each one had a very different feel. It was great to have transportation to various locations figured out for us so we did not have to spend too much time figuring out tickets and transfers. Overall a great and memorable trip and we are happy we went with booking through KimKim.

Hotel Review

Hotel Due Mari

Sestri Levante

Enjoyed the character of the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Excellent tour guide, Gigi!

Quality of Experience

Guides, Drivers and Staff

Gigi was knowledgeable, personable and fun. He made the experience relatable for all in our group, even the 10 year old.

Transport

Appian Way & Catacombs By E-Bike

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

We had an incredible trip to Italy!!! Every guide we had- Giarda in Venice, Ezgi in Florence, Jessica in Florence, Francisco at Pompei- were all fantastic. They were knowledgeable and engaging and so much fun!! All of our drivers were prompt and courteous and the Tuscany wine tour with Andrea was absolutely breathtaking and delicious!!! Fabio, our trip planner, was perfect. He was thorough and so responsive when we had any questions. He was always helpful and our trip was flawlessly planned and exactly what we wanted. I would recommend his services to anyone traveling to Italy 1000%!!!!

Activity Reviews

Sorrento Coast and Capri Boat Tour from Positano

Italy

Antonio and Giovanni were absolutely the best first mate and captain!! We had so much fun and learned a lot while touring on the boat to Capri! Interesting and very entertaining!!

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano

Italy

Excellent day trip! Francisco was a great guide at Pompei and so knowledgeable.

Quality of Experience

Food

The lunch at the winery was exceptional as were the wines!

Guides, Drivers and Staff

Transport

Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings

Italy

The entire day was absolutely beautiful and the wineries were spectacular. Andrea was charming and so very knowledgeable. Highly recommend this adventure- magnifico!!

Quality of Experience

The tastings and knowledge of the winery staff were exceptional.

Guides, Drivers and Staff

Andrea was so knowledgeable and interesting- perfect driver and guide

Transport

Renaissance Walking Tour of Florence with David

Florence

Jessica was very knowledgeable about the city history and art. Very good walking tour and very informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food Tour

Florence

Ezgi was very fun and the food was delicious!!

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

My only complaint is it was too short!! Had a great time!!

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Food Tour

Venice

Giada was so much fun and the tour was interesting and very tasty!!

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day Tour with Colosseum and Vatican Museums

Rome

We had an amazing tour and learned so much!! Carolina was so knowledgeable and so interesting!!

Quality of Experience

Guides, Drivers and Staff

Transport

Everyone we had was great..Bogdan in Rome was so passionate and informative about the art and history, Hilaria introduced us to great Rome food, Valentina gave us a excellent intro to Florence art, Ezgi's private food, Gelato and wine windows tour really highlighted the Best of Florence, Marco showed us Venice with great tips, Guida shared so many hidden gems during our private tour and took time to map out out places for us to go, and Carlos' food tour of Venice was some of the best food of our trip! In addition, the two standouts for us were Luca and Erika's Tuscan cooking class and our private days with Andrea. He took so much time to explain everything to us and his personal connections to the area and wineries made it truly special.

Fabio's attention to detail made us feel so cared for and we loved that so many of our guides and pick up/transfers knew Fabio personally.

Hotel Reviews

Hotel Sant'Antonin

Venice

Right on little waterway, beautiful garden meal area, close to St. Marco square in the Castello neighborhood with lots of restaurants. Front desk helpful with concert tickets.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Issue with bath toilet and shower but staff quickly fixed it

Corte dei Sogni Boutique Hotel & Spa

Lots of USB charging ports, modern feel but in quaint older location, close to train station, near Mercado and restaurants

Authenticity & Character

Location

Staff

Fresh made scrambled eggs to order

Cleanliness & Comfort

Hotel Cellini

Rome

Great hotel in good location, nice buffet breakfast

Authenticity & Character

Location

Quieter street, close to train area and central to most sites

Staff

Cleanliness & Comfort

Activity Reviews

Venice Food & Wine Tasting Tour

Venice

Carlos was great! You could tell he loved his city and the food. Best food of our tours.

Quality of Experience

Food

Everything and best Gelato of our whole trip!!

Guides, Drivers and Staff

Venice in a Day Combo Tour with Gondola Ride

Venice

It was an informative tour of Venice. Some of our group got lost so you have to keep up. Marco was great about taking photos of us during the tour.

Quality of Experience

Guides, Drivers and Staff

Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto

Venice

We weren't able to take this exact tour as it wasn't available but our private time with Guida was so informative and we felt like we were in on the secreta of Venice.

Quality of Experience

Guides, Drivers and Staff

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

Andrea again showed us amazing Tuscany. He gave us tips for our self guided walks through Siena and San Gimignano. The winery lunch was out of a fairy tale.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food Tour

Florence

Ezgi was great. She took the time to make the perfect tour combining our love of Gelato and wine! It would be great to get a written list of places we visited or are suggested at end of tour as it is hard to write as we go.

Quality of Experience

Personal

Guides, Drivers and Staff

Skip-The-Line Uffizi Gallery Ticket

Florence

It was hard to figure out at first as there is no longer a door 3 and no need to find it. We just needed to get in line

Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour

Florence

Luca was so animated and really brought the Mercado to life. We learned so much during the class and the food was great!

Quality of Experience

Food

All of it! Bruschetta was so fresh and we still talk about it. We plan to make several dishes now at home!

Guides, Drivers and Staff

Transport

Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings

Italy

Andrea was great, so knowledgeable and personable. We loved Pienza. The winery tours were great. Well organized and professional and was good for someone from the wine industry as well as for someone who doesn't drink.

Quality of Experience

Guides, Drivers and Staff

Andrea was superb. He was a highlight of our trip!

Transport

I am a nervous passenger and always felt safe.

Best of Florence and David by Michelangelo | Small Group

Florence

Valentina was very personable and made the art and artists come alive

Quality of Experience

Guides, Drivers and Staff

Rome in a Day Tour with Colosseum and Vatican Museums

Rome

This was a great intro to Roman art and history but was exhausting! Bogdan was very passionate and informative

Quality of Experience

Guides, Drivers and Staff

Transport

One of the drivers was stuck in traffic and late

Trastevere Local Food Tour

Rome

It would be great to get a written list of places we visited or are suggested at end of tour as it is hard to write as we go

Quality of Experience

Food

The Gelato was a bit icey for us

Guides, Drivers and Staff

Elena put together a smooth, effortless experience for us. She was available for the entire trip on WhatsApp if we had any questions (of which we had a few!!). Can't wait for our next trip to Italy :)

From the start of my perfect itinerary to Northern Italy, the KimKim’s specialists Elisa and later on, Leslie were incredible at taking notes on all my suggestions and accommodating my wishes for every part of the trip. They planned carefully the itinerary and we enjoyed every parto of our visit to: Milan, Verona, Lake Garda, Bolzano and Venice; the highlight and most difficult part was our visit to the Dolomites, but they found the most wonderful Guide, Alessandro, who took us up and down those gorgeous mountains, valleys, lakes and little towns! It was above all my expectations and the best experience of my life! Thank you all!

Activity Reviews

Venice at Sunset: Cicchetti, Food & Wine Tour

Venice

Our guide Anna was really the perfect guide for this activity, we had so much fun wondering the bars and food locations all around the San Polo neighborhood. The last restaurant where the served us pasta was not a good choice, not a typical place and the food choices we had were not good at all. The rest was perfect!

Quality of Experience

Guides, Drivers and Staff

Transport

The Heart of the Dolomites " (Eastern Dolomites)

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent

"The Great Dolomites Road" (Western Dolomites)

Italy

The most beautiful rides through mountains, lakes, valleys and towns ever! Alessandro is very knowledgeable, lives in the area and takes you to where you get to see the very best of the Dolomites! Driving the Great Road of the Dolomites was an unbelievable experience. The only cable car open after closure of winter season was the highlight with the most amazing view!

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Lake Garda: Sirmione, Malcesine, Cable Car to Monte Baldo

Italy

Our driver and Elena, our guide in Sirmione were great, friendly and very professional.

Quality of Experience

Guides, Drivers and Staff

Transport