Kimkim Trip Reviews for Costa Rica

Wonderful trip with great guides, perfect arrangement of pickups and drop offs. Itinerary was fantastic

Our first experience using KimKim was great. I am usually the family trip planner and I was thrilled that KimKim and local travel agents at Serendipity in Costa Rica handled all the details. We still got to weigh in on our preferences (e.g., we prefer calm, tranquil hotels) and let them know if we wanted fancier or more basic accomodations. But, overall it was much less work for me! And in the end, every detail of the trip went smoothly. All of the transfer drivers were on time and courteous. All the tours were great. And the folks from KimKim/Serendipity were always available via WhatsApp to answer our questions (e.g., Where do you recommend that we go to dinner tonight outside our resort? Whats the best way to get there?). I will definitely use KimKim for our next big trip! Thank you all. Well done!

My husband and I attended a destination wedding in Costa Rica. We expanded our trip with vacation time and hired KimKim to work out a tour plan. The Costa Rica specialist who designed the trip was Gustavo and he did a great job. We filled out a form giving our preferences and activities that we liked and then had a video chat to move toward finalizing the plan. He was sensitive to things we did not want to do. We enjoyed all of the activities suggested by Gustavo. Further, he booked us into hotels that we enjoyed as well. The hotel in La Fortuna was excellent as were the tours in that area. Per our suggestion, the hotel in Monteverde was more 'adventurous' and that was enjoyed as well.

We want to give a special thanks to long-suffering Greg, who set up all of the tours and made the reservations. I wanted to add one particular tour in Monteverde and he graciously set it up even though it was not on the original list. There was time to do it and he fit it in. He was most helpful throughout the trip. It turns out that the 'extra' activity was by far my favorite of the whole trip. It was a private birding tour in Monteverde and we just loved it. Don't miss the fabulous birds in Costa Rica.

All of the tour guides were very friendly and knowledgeable. We unfortunately did not know Spanish, but all guides spoke good English. They were most helpful. Most all of our tours were private ones but we enjoyed our very few group ones as well. KimKim also arranged private transportation for us since we chose not to drive. There were several hours-long trips. The drivers were all prompt and friendly. Their English was minimal but Google Translate took care of anything we needed.

KimKim suggested Faye travel insurance. We took their suggestion. At one point we needed to contact them and aid was offered promptly. I found them excellent to work with.

All in all, we had an excellent experience with KimKim and would use them again.

Hotel Reviews

Hotel Costa Verde

Manuel Antonio

We stayed at this hotel because it was the site of a destination wedding to which we were invited. This hotel is situated on a hill and extends pretty much from top to bottom, counting the restaurants. There are numerous room areas (designated A through E) that are scattered from reception (near the top) to the bottom of the hill. A is at the top and E, where we stayed, was at the bottom. Some units are part of a larger building, bungalows (which we had) look more like singles. The hotel has an aeronautic theme, so some rooms include the nose of a plane. Staying at area E meant that we were close to the lovely beach, but a bit of a distance from other areas, including reception. The hotel readily provides transport from area to area on demand, but my husband and I walked most of the time. That meant a fairly steep walk up to pool areas or to reception or to the restaurants. Despite our ages (70s) we were able to do it successfully. This hotel is not meant for those with mobility issues. Our unit had a balcony overlooking the beach. It would have been idyllic, but the noise from the main road below was very intrusive. We were able to tune out regular car noise, but there were many busses, trucks, motorcycles and vehicles with no mufflers. That was highly annoying. Each room has a kitchen. Although they claim the kitchen is fully stocked, we did not consider ours 'fully stocked'. Minimally is how I would describe it, though there was a cook top and refrigerator and microwave, some silverware and dishes. The biggest problem was the very weak light in the kitchen. We like to cook our own breakfasts and one could barely see in that kitchen even when the other lights in the unit were on. However, the rooms were large and comfortable and very clean. Maids come daily. Despite our hanging up our towels, the towels were changed every day. I found that surprising considering the ecological bent of Costa Rica. The only restaurant we used was Anaconda for lunch. We found it a very pleasant restaurant with good food. We especially enjoyed the lox sandwich. We only used the adults only pool which was half way between our room and reception. It was a very nice pool with a bar attached. It had great views all around it. There is a path for a short hike shown on the map but don't try to take it. It's largely impassable and not worth the trouble. One gets enough exercise hiking the regular hills in this hotel just to get to reception, restaurants, etc. All that said, the views from anywhere on the hotel property are exceptional. The foliage is lovely. We saw many birds, especially macaws and kiskadees and green parakeets. There were also white-faced monkeys and, somewhere off the premises, a howler monkey. It was only a short walk from our unit to the beach, which is a very beautiful beach. We can recommend this hotel, but with the stated reservations.

Authenticity & Character

Location

Staff

We had one unfriendly porter, but otherwise the staff were friendly and helpful.

Cleanliness & Comfort

Hotel Lomas del Volcán

Fortuna

Hotel Lomas del Volcan was an excellent hotel. The rooms were spacious and clean. The bathroom was large and luxurious. There was no refrigerator in the room but there was really no need for one. The breakfast buffet was included and provided a wide choice of food. Service was excellent. For dinner, one could eat at the bar, the pool, or the restaurant if one wanted more formal, bigger dinners. The food was good. My husband and I especially appreciated the fabulous landscaping at the property. It was obvious a great deal of care went into it. There were beautiful flowers, trees and shrubs everywhere. There were a fair amount of birds and many people joined birdwatching groups to admire the birds. We also enjoyed the monkeys. Mostly there were spider monkeys which one could see best in the early morning or evening. We never saw the howler monkey but its howls reverberated early in the morning and in the evening. I was fascinated by it so it never bothered me. The service at the hotel was excellent in general and they were highly responsive if we needed something. The hotel is situated a bit far from the town. You would have to get a taxi if you wanted to go into town for anything, but we didn't really need to. We had a local tour every day and were occupied when we returned to the hotel. There is a walking trail that one can take, but we didn't see anything special on it. It's best to walk the main grounds of the hotel and admire the foliage and the bird population. All in all, we recommend the hotel.

Authenticity & Character

The landscaping.

Location

It was secluded and beautiful. There were good views of the volcano.

Staff

The maid for our room would make origami from the towels. One day it was an elephant, another day it was two swans 'kissing'. It was a bit special.

Cleanliness & Comfort

Nothing to add. The grounds and rooms were always clean and neat.

Los Pinos - Cabañas & Jardines

Monteverde Costa Rica

My husband and I enjoyed this experience. Los Pinos is not a 'traditional' hotel. Guests have their own cabin; our cabin was clean and comfortable and had a rustic-look. We had a 'junior' cabin, which meant that we had one queen-sized bed. Some cabins were a bit smaller but most were larger and could accommodate families. Each cabin has a fully-stocked kitchen. Ours was stocked with vinegar and oil for salads, salt and pepper, coffee and tea. There was a toaster oven, a cook top, refrigerator and plenty of dishes and pots and pans. We looked upon this hotel as 'glamping'. Los Pinos was situated on its own preserve on a hill. Monteverde is, of course, very hilly. Having no car, we had a short uphill walk to our cabin from the registration area. Our suitcases were transported to our cabin. The site was private and wooded, just as we like. There was a picnic table and chair outside the cabin on the porch but it was generally too chilly for us to make good use of them. We were there in late March. The cabin was very spacious and warm indoors. Some might be put off by the fact that one could not put toilet paper down the toilet, but it didn't bother us terribly. It was, however, very difficult to remember to do so as habit is so strong. The bathroom was well ventilated and there was no bad smell. Maid service came every day and removed the trash. We very much enjoyed the ecological point of view espoused in Costa Rica. The person working in reception was always most helpful even though we required little. There is a private reserve with a trail that one can hike but we found nothing of note on the hike . We do not really recommend this activity. It was fine for the exercise. There is a nice lookout at the top, but the day we were there it was quite cloudy. Best to walk to Curi Cancha and walk around that lovely park. Be sure to eat at Stella's on the way.

Authenticity & Character

The cabins and their wooded locale.

Location

It was close to restaurants, a bakery, a bank and a supermarket.

Staff

The manager in reception was always helpful and friendly and maid service was very good.

Cleanliness & Comfort

Activity Reviews

EcoTermales Hot Springs Experience with Meal

Arenal/La Fortuna

It was a beautiful hot springs. We had the dinner and it was very good. We aren't ones for sitting in water for long periods of time nor for drinking extensively in the pool, so it was not a long experience for us. It was, however, very relaxing.

Quality of Experience

Food

Dinner was buffet which was very convenient.

Guides, Drivers and Staff

Transport

Waterfall & Volcano Hiking Adventure with Lunch

Arenal/La Fortuna

The guide was friendly and knowledgeable. The hike was excellent. The guide told us a lot about the area and pointed out interesting animals and birds, particularly the birds. It was a group hike and it was interesting meeting the various travelers. The waterfall experience was a bit less so for us. We were the only ones on this part of the trip and had no idea what to expect. It turns out that the waterfall is 500 steps down and 500 back up. You can swim in the pool but one has to clamber over huge rocks to get there. After we got back to the top we were taken to a private farm to table lunch at a restaurant owned by the tour company. It was a lovely secluded site, but the food was so-so. We enjoyed the day, however.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Maleku Cultural Immersion Day Trip

Arenal/La Fortuna

My husband and I enjoyed this activity start to finish. It gave one a perspective on the life of the indigenous peoples back in time which gave way to present days issues. The demonstrations were fascinating. They demonstrated a wedding ceremony, how they made their clothes and how they made bows and arrows. I actually shot an arrow and hit the target. Big win for me. The lunch was delicious. We highly recommend.

Quality of Experience

The indigenous peoples genuinely cared about teaching us something. They were very friendly.

Food

Good lunch.

Guides, Drivers and Staff

All were polite and pointed interesting things out to us on the way.

Transport

Comfortable van.

TreeTram & Hanging Bridges Adventure

Monteverde

It was an interesting excursion. The bridges were sturdy and easy to walk. The views were excellent. It was worthwhile. We took the ride to the top, but it was so very cloudy and rainy that we couldn't see too much. We were grateful that we did not do the zip lining in the cold rain. Our guide was very good, though and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Curi-Cancha Bird-Watching Experience

Monteverde

This is a great activity. We had a private tour. The guide was friendly and fun. We saw at least 20 birds, including the elusive quetzal. It was a great activity, probably the best of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Organic Spice Farm Experience

Manuel Antonio

We very much enjoyed this tour. It took about 45 minutes to get there from our hotel, but the surroundings were interesting to watch during the ride. The guide at the farm was excellent. We learned a lot about vanilla and saw examples of the plants and orchids. The guide showed us many spice trees and plants on the farm and described in good detail how each was harvested. We learned a lot. Best yet, we got to sample some of the vanilla and chocolate in drinks, cake and ice cream. It was a lovely tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Santa Elena Cloud Forest Reserve Guided Hike

Monteverde

This tour focused heavily on the plants and the cloud forest itself, rather than the birds and all of the animals. The guide was excellent and his passion for the environment was evident. We really enjoyed our time with him. Although he focused on plants, he identified a few birds for us and teased a tarantula out of its hole so that we could get a good look. We gained a lot from this tour and highly recommend it to others.

Quality of Experience

Guides, Drivers and Staff

Transport

Isla Damas Kayaking Adventure

Manuel Antonio

My husband I like to kayak but this trip fell a bit short. We took the trip in the late morning and that may have made a difference. It was very hot and anything interesting was probably hidden away. There ended up being two guides for us two people. One, the secondary guide, was quite interesting and talked a lot to us. The main guide was informative during the ride, but got quieter during the trip. Basically, we paddled through mangrove trees for an hour or so. It gets very repetitive. The best part was the last 10 minutes when we actually saw two interesting birds. It wasn't our best trip. The kayaks are not propelled by paddles as we are used to. They are propelled by pedaling, as in a reclining bicycle. Steering them is also very different from our norm, and it took a few minutes to get used to. I would not really recommend this tour, but it could be better at a different time of day.

Quality of Experience

Guides, Drivers and Staff

They were perfectly good, but not stellar.

Transport

Transport was fine; on time and a good van.

I wanted to take a mother daughter trip with my 10 year old. I wanted a company that I could trust and Kim Kim was great. I wanted to feel safe because it was just my daughter and I. It’s not an inexpensive way to travel but definitely easy and thought free. I would also recommend small group and private transfers from place to place. We had a driver Andreas who was superb. I learned so much from him and he took us to the best local restaurant. Great trip! Great memories!

Elena was incredibly responsive and helpful while we were planning our itinerary. She responded quickly to our feedback regarding hotel rooms and activities and answered our questions about finalizing our planning.

We loved both hotels we stayed at. We booked our trip fairly last minute, and most places were nearly fully booked. Elena got us into two hotels we really liked, and she even managed to get us adjoining rooms in both hotels, which was one of our key objectives.

Serendipity Adventures was our point of contact on the ground in Costa Rica. Wilman was in constant touch with us via WhatsApp, ensuring we had the most current information and confirmation numbers, updating information as it changed, and answering our questions about specific activities. Mariano, our guide in Arenal, was terrific. We enjoyed all of the trips we took.

This was our family's favorite vacation so far and we can't wait to return!

Despite our family-of-6 booking late for peak spring break week, Holden and Kimkim organized a very memorable first visit to Costa Rica. Our itinerary showed Holden's impressive local knowledge and experience, balancing destinations suiting our wishes for a beach with a walkable town, together with forest, nature and family hiking, with minimal transport connections.
The whole family loved the amazing ancient rainforest with waterfalls, hot springs, volcanoes etc, and wildlife such as monkeys, sloths and parrots. The hotels, tours and guides exceeded all our expectations, and our transportation was all on-time.
Our first time with Kimkim, it proved a great way to enjoy a new, more exotic destination without limiting ourselves to a large resort.

We had such a great trip with Serendipity Adventures. We were well taken care of by Elena and Wilman.

The drive from the airport to our first hotel in Monteverde was wonderfully relaxing as Fernando from RideCR took us to the Cloud Forest Lodge.

Cloud Forest Lodge was everything we could have hoped for in Monteverde accommodations. Nestled in the Cloud Forest the grounds were beautiful. The room was large and clean. I loved the bed and especially the pillows!

We had a fantastic Bird Watching hike in the Curi-Cancha Reserve with Andy from Forest Alive. Andy was so knowledgeable and we got so much out of it. Andy stopped at a local bird watching site early in the morning to point out all of the early riser birds. Then we had a great stop at the Monteverde Coffee Center, where we treated to the Costa Rican method of brewing coffee called Vandola. It is an elaborate method and the coffee was superb. After a rest we proceeded to the Curi-Cancha. I like the Curi-Cancha reserve because it is quieter than the Monteverde Cloud Forest and while different many of the sam birds are at both places.

In the afternoon, we had a Coffee & Chocolate Tour at the Don Juan Monteverde center. The tour was great and very informative. Chocolate and Coffee as well as Sugar Cane were demonstrated with the process for each. These are such important commodities for Costa Rica, that I think you can't really go to Costa Rica without such a tour.

The next day had us up bright and early for another bird watching tour in the Monteverde Cloud Forest. We got to see the Resplendent Quetzal as well as a lot of other birds on our hike.

After an afternoon nap, we were ready for a night walk in the Children's Cloud Forest. We did not see as much as I would have liked, but you can't predict what may be out after dark.

Sadly, it was time to leave Monteverde and travel to La Fortuna. We had a private transfer over the mountain and down to Arenal Lake for a ride across the lake to La Fortuna. Glad we were not driving! The drivers do such a good job of navigating narrow and difficult roads. Loved the boat ride. Our boat captain found a Howler monkey on the way, very exciting.

We arrived at our lodging the Arenal Hotsprings Resport and Spa. It is an amazing place with beautiful grounds. Our suite was perfect. The beds comfortable and the pillows good (not as good as the Cloud Forest Lodge, but I would not complain about them.) We had a great view of the Arenal Volcano from our room.

The next day again started early with Mariano from Serendipity Adventures. We did an early morning hike at the Arenal Volcano and then a hike at Hanging Bridges before visiting the La Fortuna Waterfall. It was an amazing day. We saw so much and Mariano was just a wonderful guide.

The next day we did a canal tour of the Cano Negro Wildlife Refuge with Canoa Aventura. Our guide, Joda (I think that's right, we called him Jo), did a great job showing us what the Rio Frio had to offer as far as wildlife. Would not have missed this tour for anything.

The next day we transferred to Tortuguero with a private driver. It turned out that Mariano was our driver for the day. He was so much fun and we had a very pleasant trip to the "boat dock" for the boat that would take us to Tortuguero.

The river crossing is a little difficult in March as Costa Rica has not had much rain by then and the river is down making the boat captain really earn his pay to successfully navigate the shallow waters. But Ronny handled the trip superbly. Our hotel, Manatus Hotel, provided the boat, the driver, and our guide for the trip Lilly. It was a great introduction to Tortuguero.

I can't say enough wonderful things about Tortuguero. I just love floating down the canals looking for birds, monkeys, lizards, caman, crocodiles and anything else we run across. It is so beautiful and so peaceful. I don't think I would ever get tired of it. We did early morning canal trips and afternoon canal trips looking for beautiful birds and amazing wildlife. Our guides, Ronny, Bony and Lilly were all so great.

Well all good things come to an end and it was time for the trip back to San Jose for the journey home. The Hotel Manatus provided transportation back to San Jose in a comfortable bus. It was a good trip with our guide providing fascinating information about banana production and information about Costa Rica.

We spent the night in the Hilton Garden Inn, at La Sabana. After our amazing trip, this was a good hotel to relax in before our flight the next morning.

We had a private transfer with Fernando again of RideCR. Can't say enough about have private transfers in Costa Rica. You can drive, but I have seen the roads and the other drivers and just do not think it is a good idea.

We totally loved our trip and can't wait to do it again.

Hotel Review

Arenal Springs Resort & Spa

La Fortuna

Arenal Springs Resort & Spa was definitely the highlight of my accommodations on this trip. The place was simply luxurious and stood out compared to the other hotels. Everything about it was top-notch, from the atmosphere to the services provided. I felt entirely pampered during my stay. It's one of those places you can't help but look forward to coming back to after a day of exploring.

Activity Reviews

Private: Half-day Birdwatching Hike in Curi-Cancha Reserve

Monteverde

Our guide Andy, made this a very special trip. He was so fun and easy to be with. He really knows his birds and helped us find and identify many that we would not have seen without him. I do like the Curi-Cancha Reserve. It is so beautiful with lots of opportunities for seeing special birds.

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Monteverde Cloud Forest is just awesome. You can do the walk without a guide, but you get so much more out of it, if you have one.

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero Village Visit

Tortuguero

Great little walk around the village. You do not realize how close you are to the Carabean Sea until you walk through the village. A nice fruit milkshake just hit the spot on a hot day.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

This was fun and informative tour. Chocolate and coffee are so important to the history and economics of Costa Rica. It was great to learn about the growing and the processes for making coffee and chocolate. Definitely glad I did this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Walk in the Monteverde Cloud Forest Reserve

Monteverde

The history of how the Children's Cloud Forest was created is amazing. European children were moved to conduct bake sales and other fund raisers to help preserve what is now known as the Children's Cloud Forest in honor of their efforts.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Love, love, love touring through the Toruguero Canals. You see something different all of the time. Our guides were great: Ronny, Bony and Lilly did an excellent job!

Quality of Experience

Guides, Drivers and Staff

Transport

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

Arenal/La Fortuna

Awesome tour with Mariano! He was just great. So informative. He had a great sense of humor and was just so fun!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Boat Excursion Through the Tortuguero Canals -Private

Tortuguero

I told you I can't say enough good things about Tortuguero and cruising around the canals looking for wildlife.

Quality of Experience

Guides, Drivers and Staff

Transport

Boating in Caño Negro Wildlife Refuge

Arenal/La Fortuna

This was a fantastic tour. You just see so much more from the vantage point of being on the water. Great tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bryan and Nancy did a great job managing the trip. Their local partner Serendipity Adventures and our local rep Wilman were fantastic. Checking in every day with helpful tips, summaries, suggestions and just making sure everything was going well. I would 100% recommend and would definitely use again.

Hotel Reviews

Baldi Hot Springs Resort, Hotel & Spa

Fortuna

My kids loved the water park. Food was ok but everything else was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

hilltop location was great. food in the restaurant was outstanding.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

We had a great time and the rafting was better than expected.

Quality of Experience

Food

provided a fruit snack which was good.

Guides, Drivers and Staff

Transport

Arenal Volcano & 1968 Reserve Hike

Arenal/La Fortuna

Hike was nice but a little short. would have liked to hike longer. maybe took an hour or slightly more.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Excursion in Rainforest and Wild Frog Sanctuary

Arenal/La Fortuna

It was good, but there were a lot of people there with us. saw some cool frogs other things but not a lot else. it was worth doing.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate & Sugar Cane Experience (English Tour)

Monteverde

Great experience. i would highly recommend. Got to see chocolate making, sugar cane and coffee all on the same trip. Well done and our guide was great.

Quality of Experience

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

This was a highlight. great experience overall. Probably the best zip lining i've done anywhere. Really a high quality experience. I would strongly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip to Costa Rica! The coordination between Kimkim & our local Costa Rican specialist of Serendipity Adventures, Elena, created a great itinerary for us. We split our time between the La Fortuna & Manuel Antonio areas. Our accommodations in both locations were terrific, as well as the activities that were booked for us by Elena and Wilman of Serendipity Adventures. The transfers to and from the airport, as well as to activities, were seamless. Our guides, including Mariano, Alex, and others were all very helpful & knowledgeable.
We would recommend Kimkim & Serendipity without hesitation to create a great itinerary for anybody travelling to Costa Rica.
Pura Vida
Isaac & Shari Harris

The seven of us - three generations - drove our van from San Jose to Arenal to Monteverde to Manuel Antonio over nine days without a problem. Our accommodations in each location were lovely and well-situated near attractions and activities (for example, within walking distance of Manuel Antonio National Park entrance). Every guide was personable, knowledgeable, bilingual, very compatible and on time. All meals in the restaurants were excellent. Highlights of the trip included: Cano Negro Wildlife Refuge Boat Safari, Eco Termales Hot Springs, Doka Coffee Farm tour, ziplining at Selvatura, and beach time at Manuel Antonio. Although we never needed it, we knew we had kimkim support via phone or email. We wanted our grandsons to have a fun, positive travel experience for their first time in a foreign country, and they did!

Hotel Reviews

Park Inn San José by Radisson

San José

Staff

Cleanliness & Comfort

Ficus Sunset Suites

Monteverde

Authenticity & Character

Rooms large, airy feel, spacious bathrooms.

Location

Set up in hills with beautiful view to the west towards Gulf of Nicoya and Nicoya peninsula. A short drive to Selvatura Park.

Staff

From desk to restaurant, staff was very friendly, warm and helpful.

Cleanliness & Comfort

Rooms wonderfully quiet. Beds very comfortable.

Montaña de Fuego Mountain Resort & Spa

La Fortuna

What really appealed to the younger members of the group was the nearby river warm enough for swimming.

Authenticity & Character

Excellent dinners and breakfast buffet.

Location

Very close to Arenal volcano hike. A quiet location not in the heart of town, which we preferred.

Staff

Brandon was very helpful with suggestions. Jorge took time to show us two hummingbird nests and a sloth in the forest nearby. All staff friendly and helpful.

Cleanliness & Comfort

Creative towel sculptures on beds each morning. :-)

Hotel Playa Espadilla

Manuel Antonio

Authenticity & Character

Two lovely, warm pools and very good breakfast buffet included.

Location

A block from the beach. A block from the entrance to Manuel Antonio National Park. Many restaurants nearby. Perfect!

Staff

Friendly and helpful.

Cleanliness & Comfort

We appreciated the beach towels provided!

Activity Reviews

Caño Negro Wildlife Refuge Boat Safari

Arenal/La Fortuna

This was fun! We saw more wildlife here than anywhere else on our trip. Our guide and boat driver were patient and skilled observers. The buffet lunch on sight was delicious, and there were not hoards of tourists.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Drive to Arenal - Doka Coffee Tour

Costa Rica

El Silencio Volcano Hike

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Selvatura Park Self-Guided Hanging Bridges & Zip Lining

Monteverde

Of course, this was a must-do for our grandsons, and was really a great experience. The young men manning the zip lines took their jobs seriously and treated each traveler with respect and humor.

Quality of Experience

A very well-run operation.

Guides, Drivers and Staff

Everyone very friendly.

Transport

We drove ourselves to the attraction. Road a bit rough in places.

Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Swam in a beautiful, warm bay in the park.

Guides, Drivers and Staff

Diego was excellent. Very observant, helped us take pictures through his binocular lens and showed us insects that we otherwise would have missed. Several sloth sightings and hummingbirds.

Transport

Easy walk from our hotel.

We had an excellent trip to Costa Rica planned by serendipity Adventures. Representatives Elena, Nancy, and William were wonderful. We could’ve never planned the trip ourselves and would not have felt comfortable planning all the activities without knowing the area.
We stayed at La Mariposa, which was quaint, quiet, secluded, and beautiful in Manuel Antonio. We also stayed at Baldi Springs in La Fortuna, which was quite opposite and a bit more like a Disney World hotel, but nice. It was super busy with daily buses of guests to use the hot springs. The hot volcano Springs were amazing.
Our scheduled events included a volcano, hiking tour, swinging bridges, zip lining, Whitewater rafting, Manuel Antonio National Park with monkeys, sloths, and toucans, waterfalls, and a dinner sunset boat ride with snorkeling. All were great.
Would recommend doing only one hiking day with swinging bridges. Two days of hiking with swinging bridges was too much repetition. We skipped the Trek hiking & swinging bridges after zip lining. The zip lining was no joke. We have zip lined many times in the states and have never been on lines that high or that far. The white water rafting was one of my favorites. We did the 3/4 rapids and loved it.
The drive from Manuel Antonio to La Fortuna was long, with curvy parts, and took up a day. But it was worth it to see two different beautiful areas of Costa Rica. The ride from La Fortuna to the San Jose airport was very curvy if you get car sick, pack some Dramamine.
The people of Costa Rico were kind, hospitable, and very prideful. The drivers and activity hosts were kind, hospitable, and fun! We enjoyed getting to know each of them. We felt safe and taken care of the entire time.
We had one hiccup at the second hotel at check-in with five people in our family. However, we notified serendipity and they took care of everything the next morning with a favorable outcome.

We would definitely use serendipity adventures again for a future vacation for our family. We felt the price was reasonable, and the trip was stress-free already planned out with our family preferences

Thank you!

Hotel Reviews

La Mariposa Hotel

Manuel Antonio

Lovely hotel- quaint, charming, modern, and beautiful! Was perfect for a family of five with two adjacent rooms that shared one large balcony. The view was amazing from the room and from the outdoor restaurant restaurant balcony area.

Authenticity & Character

Location

Could walk to shops, restaurants, and market.

Staff

Cleanliness & Comfort

Baldi Hot Springs Resort, Hotel & Spa

Fortuna

The hotel was nice and the volcano springs were amazing. The hotel was very busy though and reminded us of a Disney World hotel here in Orlando Florida. Several daily buses unloaded with guests for daily use of the Hot Springs. It made the hotel and springs very busy. They also charged us an additional $100 a day for a 5th person. We booked two rooms both with double beds and one with a pullout couch. However, when we went to check in, they charged us $100 for every night to have the third person in one of the rooms even though there was bedding for the 3 people. I thought this was a rip off and unnecessary. They insisted on the charge and would not budge. We had no choice but to pay it.

Authenticity & Character

It was like a Disney World hotel

Location

We took Ubers to downtown for dinners and to shop. The Ubers were about five dollars and very convenient. However they only have Ubers for 4 people. This was a bit tricky with a family of 5.

Staff

Michael was amazing! He was so helpful and always around when we needed assistance or got lost on the property.

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

We loved this hike. Our guide was very knowledgeable, kind and professional. We were able to see howling monkeys, white face, monkeys, slots, and various birds, lizards, and bats.

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting Sarapiqui River (Class III-IV)

Costa Rica

Family of five had an amazing experience on the 3 to 4 rapids white water rafting. Congo was a trip! We enjoyed getting to know him and had a lot of fun. We felt safe the entire time. The nature was beautiful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Sailing Cruise on the Brisa Elegante

Manuel Antonio

The boat ride was nice. The workers were kind and fun! The food was fair. The drinks were good! The water was unclear the day we went , so the snorkeling was not good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sky Tram, Sky Trek & Sky Walk

Arenal/La Fortuna

The zip line was no joke. We have zip line many times in the United States and have never been that high or gone that far. The staff was nice, kind, and professional. The kids loved it. It was quite an experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

Arenal/La Fortuna

The hiking of the volcano was fair. Our toy guide was great. He shared a lot of information with us. He was kind, hospitable, and professional. We enjoyed getting to know him. We also enjoyed learning from him.

Quality of Experience

Food

Our driver took us to a restaurant for lunch. The food was amazing. We enjoyed the lunch!

Guides, Drivers and Staff

Transport

This was our second trip to Costa Rica with Bryan as our local planning specialist. As the first time, Bryan and the entire kimkim were excellent to deal with. Our three days in Corcovado were exciting and memorable. The Corcovado Wilderness Lodge had incredible and dedicated staff. I'd like to mention Luis, Borman, and Orlando as being extraordinary, although everyone there was wonderful. The hikes and snorkeling to Cano Island were the highlights of the trip. Then we were off to Uvita where we stayed at the beautiful Golden Pineapple. The staff which included Marlin, Marlin, Pablo, and Leo were all very accommodating and attentive. The only negative was that we really weren't given the option of planning excursions ahead of time in Uvita even though we inquired about this in our planning phase of the trip. What this meant in practical terms is that when we arrived in Uvita around noon we had to scramble to make plans for the afternoon and the next day. Our arrival day, Tuesday, was disappointing. We went to Whaletail Beach and it was ok, but we didn't need to spend an afternoon there. Wednesday was much better because we went to the Nauyaca falls. Overall, we had to do much too much work at this stop and it was very hit or miss. The Dantica Cloud Forrest Trail was invigorating and challenging and we enjoyed it very much. The drivers, pickups, and drop-offs were impeccable as we've come to expect of kimkim. Wilman at Serendipity Adventures was literally in touch with us daily making certain that everything was going well. He was an absolute pleasure to deal with. Also, a quick shout-out to our driver Alex who drove us from Dantica Cloud Lodge to the San Jose Airport. I enjoyed speaking with him and he made the 2.5 hour drive pass quickly. Overall it was a great vacation with the exception of the lack of planning in Uvita. I definitely recommend kimkim and Serendipity Adventures highly.

Hotel Reviews

Golden Pineapple Villas

Uvita

The Golden Pineapple Villas in Uvita were lovely, but a bit too remote and isolated for my liking. The accommodations were nice, and the staff was very pleasant, but they didn't offer much in the way of planning or activities. It felt like we were on our own to figure out things to do, and given the location, that was a challenge. We ended up scrambling to find activities and, unfortunately, wasted quite a bit of time.

Dantica Cloud Forest Lodge

Copey

Dantica Cloud Forest Lodge was okay. The service was nice, and although the place itself didn't stand out significantly, it was fine for a short stay. It met our basic needs for sure!

Activity Review

The Golden Pineapple is an ideal retreat for relaxation

Uvita

The Golden Pineapple is indeed an ideal retreat for relaxation if you're into lounging by the pool, but that wasn't what I was looking for. We were more active travelers and found the lack of planning and activities a bit frustrating. For those who enjoy just laying back and enjoying the scenery, it might be fantastic, but we were left wanting more structure and options.

Myself and my wife arranged a trip to CostaRica via Kimkim and Serendipity Adventures. We had a great time. Our experience was wonderful. All our arrangements including all stays, transportations and trips were done very well. We didn’t have to worry about any of these. They stayed in touch throughout the trip to ensure everything went smoothly. All the staff we encountered were extremely nice . Thank you !

We had a really great time Tamarindo Diriá is a very good resort easy to access everything of interest. We were there just to get warm
from cold weather and relax and we were able to da that. The sun sets are great and we stayed in sunset rooms 2 nights . next 3 nights we stayed Tropicana rooms very nice and worth staying in. Breakfast was very good on both beach side and on tropicana side. Pick up from the Airport in Liberia and pick to return to the airport for Tamarindo Diria simple and efficient. I recommend reading up on and watching some YouTubes about the place , the culture and people it will be a much better vacation for people who have never been to Latin America. I think Americans have a bad time when
they think everything should work like the United States and it's completely different. Tamarindo is a tourist town and multi cultural have an open mind and be patient. The Costa Rica people are very nice but be very nice back and you will have a great time in that country Pura Vida Yall

We spent a week in Costa Rica in March 2025 and had an amazing time.
Right from the time we landed, we knew we were in great hands with our knowledgeable and kind driver, Alex who was a wealth of information about Costa Rica- people, culture, food etc.
We had our local tour organizer, Wilman checking on us everyday which was great.
We had excellent tour guides notably Byron at Rio Celeste and Andres at Manuel Antonio.
Our favorite was the Tapir night hike as it was the first time we were experiencing a hike in the darkness.
Overall, we loved Costa Rica and we will definitely visit again!!

Hotel Reviews

Nayara Hotel Spa and Gardens

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rio Celeste Hideaway Resort

Bijagua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tulemar Resort

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Río Peñas Blancas Safari Float

Arenal/La Fortuna

We had an absolutely fantastic trip to Costa Rica! This is our second time using KimKim to help plan a trip, and they knocked it out of the park. We spent time in Arenal, Monteverde and Tamarindo. Our hotels were beautiful. Our activities were just what we wanted…very active, lots of hiking and wildlife viewing and scuba diving. All of the guides were professional and enthusiastic. The trip was organized with Serendipty Adventires and they were great. I was able to communicate via what’s app for things like dining suggestions and the like. It was a fabulous trip and can’t wait to plan our next adventure with KimKim.

Hotel Reviews

Amor Arenal

La Fortuna, San Carlos

Beautiful hotel! Delicious food and drinks. Wish we could have stayed all week!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

Great location. Absolutely amazing food. Dinner is a must do! And the local hiking trails were nice for some early morning exercise before heading out!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Capitán Suizo Beachfront Boutique Hotel

Tamarindo

Our second time at this hotel and it was great. It’s in a quiet part of Tamarindo, right on the beach. It was lovely!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

The zip lining at Selvatura Park was amazing! Having done zip lining in Costa Rica before, I found this location particularly outstanding. It was a thrilling experience, and my daughter and I really enjoyed it.

2 Tank Scuba Diving at the Catalina Islands

Costa Rica

The scuba diving was an unforgettable experience. The underwater world was mesmerizing and it's something my daughter and I both loved. It was definitely one of the highlights of our trip.

We had an amazing trip to Costa Rica and fabulous experience from start to finish with Elena Mora, our local specialist, as well as with the Serendipity team, Nancy and Wilman. Elena customized the perfect trip for our family of 5 (including 3 tweens/teens). She answered all messages in a super timely fashion and was very receptive to adjusting our trip dates early on. We went to La Fortuna/Arenal, Monteverde and Manuel Antonio. The Cloud Forest Lodge in Monteverde and La Mariposo hotel in Manuel Antonio exceeded expectations. All of our transfers and guides were on time and fantastic. We were able to communicate easily via the KimKIm portal and via What's App with the Serendipity team in real time. They were very proactive and receptive in making dining recommendations, answering any questions and offering additional suggestions for activities and assisting with bookings and reservations on the fly. It truly was an unforgettable family vacation. I highly recommend KimKim and Serendipity. We hope to use their services again soon.

Hotel Reviews

Cloud Forest Lodge

Monteverde

Beautiful piece of property and lodge. The view, trails and wildlife are amazing. My favorite part was sitting on the deck eating a delicous, healthy breakfast watching the hummingbirds, other birds and coatis. We hope to return.

Authenticity & Character

Location

Staff

The staff in the restaurant were particularly friendly and upbeaet.

Cleanliness & Comfort

La Mariposa Hotel

Manuel Antonio

The views are unbeatable. The food is delicious, especially the tres leche dessert. The corner rooms provide a view you won't ever forget. Sunsets in the infinity pool are to die for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

Arenal/La Fortuna

I really enjoyed all of these activities but the rest of my family felt a little bit too rushed. It is 3 separate activities and you drive with your guide from one to the next. Lunch was at the end of it all. The hanging bridges were probably my favorite part and the waterfall.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Walk in the Monteverde Cloud Forest Reserve

Monteverde

This experience was very good, but it is not actually in the Monteverde Cloud Forest Reserve but rather the Children's Eternal Forest. Our guide was very knowledgeable. We saw some beautiful birds - Lesson's MotMot, as well as tarantulas, leafcutter ants, frogs and a variety of other flora and fauna.

Quality of Experience

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

We loved our day at Selvatura. We had tickets to all of the activities and did them all, although we were a little pressed for time. It takes about 6-8 hours to do everything (zipline, hanging bridges, sit down lunch, exhibits (must go with a tour guide) - sloth, butterflies, amphibians/reptiles. Don't skip the Sloth Sanctuary. We got to see 13 sloths up close, many were eating and moving around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Our guide was fantastic. The park is crowded but definitely worth going to. Plan to wear your bathing suit and swim while there. We saw 5 sloths, white faced monkeys, lizards, lots of birds and much more.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

The staff was friendly, upbeat and attentive. The catamaran was very nice. There were about 30-40 people and it did not feel crowded. The scenery was gorgeous. We saw lots of dolphins. The food was really quite delicious. The only negative was the snorkeling - pretty murky, one small rock with some more few that you could see, but it was still fun to get in the water and swim around. The slides and jump deck were fun. Spectacular sunset.

Quality of Experience

Guides, Drivers and Staff

Transport

The Kimkim planned an amazing and affordable Costa Rican getaway to La Fortuna. Every detail was arranged from outings to transportation and went off without a hitch. Will definitely use Kimkim for future trips.

Our trip to Costa Rica was nothing short of extraordinary, filled with unforgettable wildlife encounters, stunning views, and an incredible team that made every moment special. From the moment we arrived, the natural beauty of the country swept us away, and it felt like we were in another world.

Our hotel, perched on a cliff overlooking the Pacific Ocean, offered some of the most breathtaking views imaginable. Each morning, we woke up to the sound of the ocean waves crashing below, and the sun casting golden hues over the water. It felt like paradise, as we enjoyed meals on the terrace, watching the colors change as the day unfolded. It was truly an oasis that allowed us to feel connected to the land in a way we never have before.

One of the highlights of our adventure was our guide, Diego. It was clear from the start that he was not just a guide, but someone who had a deep, almost spiritual connection to the land. Diego was a walking encyclopedia of knowledge, always pointing out things we would have never noticed on our own – from the smallest hummingbird to hidden sloths high up in the trees. He explained the delicate balance of Costa Rica's ecosystem and the importance of conservation, leaving us with a profound appreciation for the land.

Our driver, Alex, was a joy to travel with. He was not just a driver, but a passionate ambassador for Costa Rica, eager to share his love for his country. As we drove through the lush landscapes, Alex shared stories of the country’s history, culture, and customs. His pride for Costa Rica was contagious, and we felt so fortunate to have someone so personable and knowledgeable guiding us along the way.

We also had the pleasure of traveling with Oscar, our driver for one of the longer rides. Despite the long hours, Oscar kept us entertained and laughing with his witty humor and charming personality. He had a way of making even the most grueling five-hour journey feel like a fun adventure, keeping us in high spirits the entire way.

And then there was Elena, the mastermind behind our entire trip. She was nothing short of amazing. Elena meticulously planned every detail, ensuring that our trip was seamless and stress-free. When I fell ill before our first planned trip and had to postpone, she didn’t hesitate to reschedule everything for us without a second thought. She worked tirelessly to accommodate us, even adjusting our itinerary with Serendipity after we arrived exhausted, so that we could rest and fully enjoy the beauty of Costa Rica. Elena’s attention to detail and unwavering dedication made this trip unforgettable.

Between the wildlife encounters—like seeing monkeys swinging through the trees, iguanas basking in the sun, and the incredible birdlife—and the stunning vistas, this was a trip that will live in our hearts forever. Costa Rica’s beauty, combined with the genuine warmth and hospitality of the team, made it an experience that we will treasure for a lifetime. We left feeling inspired, grateful, and with a newfound love for this beautiful country.

Hotel Reviews

Hotel Costa Verde

Manuel Antonio

The views were spectacular! Like nothing we have experienced. One worker, Oscar, was the only negative and reason for only 4 stars. He failed to tell us that we needed $300 cash to book the excursion, so we scheduled it but when we went to pay, he said it had to be cash. We had our credit card info stolen in La Fortuna so we had used almost all of our cash and could not pay this in cash. He was incredibly rude to use and wouldn't stop telling us that now the guide would have to pay out of pocket because of us. We paid a fortune for this trip so we obviously have no problem paying for our experiences, but this was not explained to us and sadly our last day, he continued to harass us about this even after we added a day because we did not want to leave this beautiful paradise.

Authenticity & Character

unique

Location

breathtaking views

Staff

everyone was wonderful except oscar at front desk, rude as explained above

Cleanliness & Comfort

perfection

Volcano Lodge, Hotel & Thermal Experience

San Carlos, Alajuela

Gorgeous and surrounded by nature. However, if paying to stay at hotel, I don't think we should have to deal with busses full of day pass people using the facilities we are paying for- the crowds were very disappointing and would not have been a thing if the hotel just focused on its guests rather than allowing bus after bus to bring hundreds of people to use the hot springs that should be for hotel guests only. sadly we only got in the springs once due to the crowds

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Beautiful- had hoped to see more wildlife

Quality of Experience

Guides, Drivers and Staff

oscar was the best driver! we hated to even say goodbye to him. loved him!

Transport

oscar was the best! we hated to even say goodbye to him. loved him!

Catamaran Tour with Meal

Costa Rica

lovely views/fun vibe

Quality of Experience

Guides, Drivers and Staff

Stephen was incredible

Transport

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

Arenal/La Fortuna

Most breathtaking views, guide, Diego was incredible and taught us so much

Quality of Experience

Food

Guides, Drivers and Staff

Diego was one with nature- he taught us so much.

Transport

Alex is a doll

The planning was easy to do and adjust as needed and the 2 hotels we stayed at were awesome. We stayed 3 nights at Arenal Manoa near La Fortuna. Our room was spacious, but somewhat dated. But the grounds were gorgeous as was the pool with the swim up bar. There were plenty of thermal pools on the premises, but none of them were really warm. Breakfast was full of plenty of delicious items to eat including an omelette bar.

The second place we stayed at was La Mariposa, which did live up to its fame of the most gorgeous view. The infinity pool was huge and so refreshing. They also had a good breakfast spread. We thought it was strange though that they had no body wash for guests (we ended up buying a large soap) and they were still using little plastic containers for the amenities which does not feel very eco-friendly at all. There was an older gentleman at the front desk when we checked in that was very rude and I have seen other comments about how they were poorly treated upon check in. All the other people who worked there were lovely though.

As far as our time with serendipity adventures, who was the local tour company, the drivers were where they needed to be when we needed them, but unfortunately, they obviously do not take good care of their vehicles because our first car broke down halfway through our ride to La Fortuna. We had to wait over an hour for another driver to show up and finish the way in another car. Then the driver that was going to take us back to the airport in San Jose, shows up with a flat tire. They did make good and found a driver for us about a half hour later and we were fine for our flight but that would be my one criticism. All of the guides we had for rainforest tours were very knowledgeable and friendly. If you do have a guide going through the rainforest, though, make sure they have binoculars or a telephoto lens so you can really get a close up of the animals. Our first guide, unfortunately, had neither nor did he have his laser pointer to actually show us what he was looking at so that made it more difficult but the second guy had what we needed.