Kimkim Trip Reviews for Costa Rica

4.9
Based on 1,099 ratings
Read 1,099 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I can’t recommend these guys enough. Planned ...
Costa Rica | Jul 5 - Jul 12, 2025

Jamie
Jamie m.
Los Angeles, CA | Reviewed on Jul 27, 2025
I can’t recommend these guys enough. Planned a perfect vacation for us (the brief was see cool things and adventure). Super communicative throughout they absolutely nailed the brief and made every step of the way super easy! Read more

I can’t recommend these guys enough. Planned a perfect vacation for us (the brief was see cool things and adventure). Super communicative throughout they absolutely nailed the brief and made every step of the way super easy!

Activity Review
Arenal Mambo Combo Canyoning and Rafting
Arenal Mambo Combo Canyoning and Rafting
Arenal/La Fortuna
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 28, 2025

Hi Jamie!

Thank you so much for your kind words! It truly means a lot to hear that you had such a wonderful experience and that we were able to deliver exactly what you were looking for. I’m thrilled you enjoyed your adventure and that the process felt seamless for you.

It was an absolute pleasure helping plan your trip, and I’d be delighted to assist you again whenever you’re ready for your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures🌿

Our trip was fantastic and amazing!!Holden, ...
Costa Rica | Jul 13 - Jul 23, 2025

K
Ken D.
Dallas, TX | Reviewed on Jul 25, 2025
Our trip was fantastic and amazing!!
Holden, Wilman and Nancy from Serendipity Tours helped plan a fun action filled trip from Arenal to the beaches of Tamarindo!
Alex, our driver (Alex) from the airport, was exceptional! He stopped along the way to Arenal to show us sloths and toucans and brought us to wonderful lake view restaurant for lunch!
The hotels were excellent, wonderful private rooms--the staff at Manoa Arenal were fantastic (Thanks Hilda and Edwin!!).
Our favorite...
Read more

Our trip was fantastic and amazing!!
Holden, Wilman and Nancy from Serendipity Tours helped plan a fun action filled trip from Arenal to the beaches of Tamarindo!
Alex, our driver (Alex) from the airport, was exceptional! He stopped along the way to Arenal to show us sloths and toucans and brought us to wonderful lake view restaurant for lunch!
The hotels were excellent, wonderful private rooms--the staff at Manoa Arenal were fantastic (Thanks Hilda and Edwin!!).
Our favorite excursions were the ziplining, canyoning and Sunset cruise as well as the coffee/chocolate plantation tour!! Although, all the activities were exceptional. and well planned!!
We would love to return soon!!

Hotel Review
Arenal Manoa & Hot Springs
Fortuna

We had a wonderful time at the hotel! The staff, especially Edwin and Hilda were exceptional and very friendly!! The rooms were fantastic and private! Well located with an exception view of Arenal and close to La Fortuna!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 25, 2025

Than you Ken for taking the time to mention my team members by name. They have all worked hard to show your family a good time here in Costa Rica. We look forward to welcoming you again the future!

Thank you
Holden Ketchum
Serendipity Adventures

Perfect honeymoon in Costa Rica!
Costa Rica | Jun 18 - Jul 1, 2025

Rose
Rose T.
Acme, PA | Reviewed on Jul 23, 2025
We had an incredible time in Costa Rica!! All the accommodations and adventures were exactly what we were looking for, and we had a perfect balance of luxury and adventure that was still affordable. It made for a perfect honeymoon! We loved our guides, especially Andres in the Cloud Forest- he was so knowledgeable and so much fun! It really felt like he wanted to get to know us, and it was clear how much he loved nature and how he wanted to share his knowledge with us. Read more

We had an incredible time in Costa Rica!! All the accommodations and adventures were exactly what we were looking for, and we had a perfect balance of luxury and adventure that was still affordable. It made for a perfect honeymoon! We loved our guides, especially Andres in the Cloud Forest- he was so knowledgeable and so much fun! It really felt like he wanted to get to know us, and it was clear how much he loved nature and how he wanted to share his knowledge with us.

Hotel Reviews
Lomas del Volcán
Fortuna

This hotel is beautiful- it has a great view of the volcano, but it was so overcast that we only really saw it on our first day. The pool is super nice, but the one with the swim up bar is heated to the point where it feels like a hot tub- way too hot for a hot Costa Rican day! There is a second pool right next to it that is nice and cool, but I'd definitely prefer for the cooler pool to be the one with the swim up bar! The other drawback of the hotel is that it's really spread out- that gives lots of privacy, but we had to take a 5 minute walk up a super steep hill to get to our room from the main area where the restaurant and lobby were. Finally, the restaurant was nice and very fancy, but I actually had an allergic reaction from eating the quesadilla there- the shrimp is cooked in a cashew sauce and there was no note of that on the menu. So be careful if you have food allergies! Overall the room was super nice and private, and there were gorgeous views. The property itself is like a mile down a private road, which can be nice but it did make it completely impossible to walk anywhere.

Authenticity & Character
Vibes were great!
Location
Nice views, but very removed from town.
Staff
I had an allergic reaction to the food, as the shrimp in my quesadilla was cooked in a cashew sauce and it wasnt noted on the menu. We had to go back to our room urgently to get my medication, and they brought the food- and the bill- to our room. You would think that the least they could do was comp the meal that almost caused me to go into anaphylactic shock!
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

This hotel is an absolute must- by the time we were leaving, we knew that we would be back again one day. It is a crazy drive up the mountain to the very top- I'd recommend getting a transfer if you don't feel super comfortable driving. Some of the roads are completely washed out and super steep and bumpy- the drivers know what they're doing though! This hotel was absolutely gorgeous, but nothing compares to the view and vibes in the restaurant. We went during the rainy season, and our first night at the hotel there was this incredible rolling thunder, a steady rain, and misty clouds just rolling into the open air restaurant- it's cooler up in the mountains so it wasn't hot at all. We sat outside, completely protected from the rain, and played cards and had drinks for hours. Not only are the vibes incredible, but it was some of the best food we had. Everything we tried on the menu was absolutely delicious. We only stayed there for two nights, but we would have been happy there for a week at least. There is so much to see in the cloud forest, and the towns nearby have even more great restaurants. This was the highlight of our trip for sure.

Authenticity & Character
The restaurant, with the fire, open air, and rolling mists was just absolutely breathtaking.
Location
In the middle of the cloud forest- how could you go wrong?!
Staff
Everyone there was so kind! We chatted with our waiter all night long, and everyone was so patient with my Spanish- I speak pretty well but not perfectly, and can get nervous about it- but everyone was so impressed and kind!
Cleanliness & Comfort
The rooms seemed to be brand new- everything was perfectly clean, safe, and comfortable.
Activity Reviews
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

This was so much fun! I was worried that the rapids would be too difficult, but we had 4 relatively fit people in our raft and we all did a pretty good job of handling it well, we also had a great guide! Nobody fell out, and we stopped halfway through and had some delicious fresh fruit and switched who was in the front. The front was definitely more difficult but it was super fun the whole time! Be prepared- it is an hour drive from La Fortuna, which we weren't prepared for. It goes by quick and is definitely worth it, but a change of dry clothes is key! You will get 100% soaked on the river, so I wore a bathing suit under athletic wear that didn't get too heavy when it got wet.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

This was the best excursion of our trip! Andres was an incredible guide, and we had a great time. We took our time walking through the jungle, and he pointed out everything he saw- coati, snakes, frogs, certain types of plants, monkeys, etc. We saw so much, and we never would have been able to see half of it without our guide! The cloud forest is absolutely breathtaking. It was the excursion that I was least excited about going into the trip, and it ended up being my favorite one.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 24, 2025
Hello Rose, thank you for taking the time to write your thoughts about your trip. First, I'm so glad that your honeymoon trip was successful and you will have a lifetime of memories to look back on. It sounds like the Cloud Forest Lodge was a real hit, it is truly one of your favorites. I'm sorry to hear about your allergy incident and Lomas del Volcan, I will follow up with the hotel about this. I will also pass along your comments to Andres at Forest Alive, he will be very pleased to know... Read more

Hello Rose, thank you for taking the time to write your thoughts about your trip. First, I'm so glad that your honeymoon trip was successful and you will have a lifetime of memories to look back on. It sounds like the Cloud Forest Lodge was a real hit, it is truly one of your favorites. I'm sorry to hear about your allergy incident and Lomas del Volcan, I will follow up with the hotel about this.

I will also pass along your comments to Andres at Forest Alive, he will be very pleased to know you that you had a great time on his tour.

All the best to you and Ian!

Thank you
Holden Ketchum
Serendipity Adventures

The perfect first time adventure in Costa Rica!
Costa Rica | Jul 13 - Jul 19, 2025

A
Aditi M.
Atlanta, GA | Reviewed on Jul 21, 2025
Yuliana provided the perfect itinerary for our family - she listened to our concerns about having small kids and picked the best activities that they would enjoy. We got a good mix of rainforest and adventure in La Fortuna and then beach and relaxing in Tamarindo. The hotels were beautiful and the excursions were on time, safe, and fun. Everything on the trip went so smoothly and we never had to stress while in Costa Rica! Pura Vida! Read more

Yuliana provided the perfect itinerary for our family - she listened to our concerns about having small kids and picked the best activities that they would enjoy.

We got a good mix of rainforest and adventure in La Fortuna and then beach and relaxing in Tamarindo. The hotels were beautiful and the excursions were on time, safe, and fun.

Everything on the trip went so smoothly and we never had to stress while in Costa Rica! Pura Vida!

Hotel Reviews
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Loved how everything was close by and multiple pools to choose from.
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna
Authenticity & Character
Great view and so much to see on property
Location
Staff
Cleanliness & Comfort
Loved the pull out beds for the kids. Rooms were clean and spacious.
Activity Review
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

Our favorite activity of the whole trip. Ended up being the only family on the tour and they were just so nice. They were so helpful to our kids and letting them try new foods and even help with the cooking! The dinner turned out muy delicioso!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aww we
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 22, 2025

hello Aditi,
Thank you so much for your lovely message! I am really happy to hear that your family had such a great time here in Costa Rica. It was a pleasure helping you plan this trip, and I’m so glad the mix of activities worked well for your kids.

La Fortuna and Tamarindo make a great combo, and it is wonderful to know everything went smoothly and you could just relax and enjoy. That’s exactly how a vacation should feel!

Wishing you all the best and hopefully more adventures together in the future.
Pura Vida!
Yuliana

The concept of kimkim is great. We enjoyed th...
Costa Rica | Jul 4 - Jul 12, 2025

Marcia
Marcia B.
Washington, DC | Reviewed on Jul 19, 2025
The concept of kimkim is great. We enjoyed the trip and it overall went well. After many trips with kimkim, we continue to be very happy, and we would clearly continue with Kim Kim.
Only one out of three hotels was not the best we would recommend due to very few sitting areas with A/C and internet, both accessible only in the lobby, but the location was really pretty.
Read more

The concept of kimkim is great. We enjoyed the trip and it overall went well. After many trips with kimkim, we continue to be very happy, and we would clearly continue with Kim Kim.
Only one out of three hotels was not the best we would recommend due to very few sitting areas with A/C and internet, both accessible only in the lobby, but the location was really pretty.

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio

Karahé Beach Hotel in Manuel Antonio had a beautiful setting, but due to the native steep cliffs, we paid extra for more convenient rooms near the swimming pool below the road. This turned out to be a good choice, providing better access and comfort. While it's slightly inconvenient to have to upgrade rooms for optimal location, the hotel itself was very nice and contributed to an enjoyable stay.

Trapp Family Lodge Monteverde
Monteverde Costa Rica

The Trapp Family Lodge in Monteverde was fantastic in every way. Everything from the service to the amenities met our expectations and made our visit extremely pleasant. I would highly recommend staying here to anyone visiting Monteverde as it truly enhanced our experience.

Hotel Arenal Montechiari
La Fortuna

While Hotel Arenal Montechiari is beautifully located with lush grounds, the rooms were very basic and there were some significant drawbacks. The public area is predominantly outdoor, and with no availability of air conditioning except in the reception area, it was uncomfortable during the hot weather. Additionally, the lack of a proper air-conditioned lobby area or seating made it less accommodating, and the internet was only accessible from the lobby, which was inconvenient.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 30, 2025

Hello Marcia,

Thank you so much for your kind words! I’m really happy to hear that you enjoyed the trip and that things went smoothly overall. It means a lot to know that you’ve taken several trips with Kimkim and still feel happy with the experience, that kind of feedback truly keeps us going.

Thanks again for sharing your thoughts, and I hope we get to plan another trip together soon!

Pura Vida!
Yuliana

Book The Trip to Costa Rica and Use KimKim! Trust Me!
Costa Rica | Jul 1 - Jul 11, 2025

Dana
Dana F.
| Reviewed on Jul 15, 2025
We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out... Read more

We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out of their way to make our excursion extra special. The provide breakfast and lunches were so delicious and authentic Costa Rican food! The travel throughout the Country, although terrifying at times, was easy with Ride CR. Their drivers were wonderful and made us feel safe at all times! They also went out of their way to point out things in Costa Rica and even made stops so that we could see the wildlife! We only ran into one hiccup with our transportation not showing up for our scheduled fishing trip, but I was able to contact the KimKim support line and they got on it right away and we were still able to go on the awesome fishing trip! The itinerary that KimKim provides is so easy to follow and has everything you need to get where you are going! This was a trip of a lifetime and my Husband and I feel so blessed to have the opportunity to explore and experience the incredible and BEAUTIFUL Country of Costa Rica! Kimkim made it so easy to travel and we will definitely book more trips with them in the future! I only have two things left to say, Book the trip and Pura Vida! ❤️💙🤍

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

The views are everything here! Just incredible! And all the wildlife was sooooo cool!

Authenticity & Character
Small and quaint!
Location
Views, views, views!!!
Staff
Great service all around and super helpful!
Cleanliness & Comfort
Very clean!
Hotel & Spa Poco a Poco
Monteverde

This is a great little spot! Rooms very clean and great location where you can walk to so many things! Service was a little lacking, but this may have been due to the off season!

Authenticity & Character
It’s cute! The walking patch and all the wildlife was the best part! And the fire pit with s'more's was great too!
Location
So close to the town of Monteverde, we walked to so many shops and restaurants and it was amazing!
Staff
Service was a bit slow but the staff was very polite and helpful!
Cleanliness & Comfort
Very clean and comfortable bed!
Arenal Manoa & Hot Springs
Fortuna

Absolutely beautiful! This place is everything you need and want! I do not have a negative thing to say about it!

Authenticity & Character
It’s stunning!
Location
The views of the volcano are everything!!!!
Staff
Top notch service!
Cleanliness & Comfort
The rooms are amazingly clean and have everything you need!
Activity Reviews
Private Damas Island Fishing
Private Damas Island Fishing
Manuel Antonio

This was so cool! We started in the mangroves and took a boat ride through all these amazing canals and saw crocodiles and other wildlife! Then we bottom fished and trolled! It was soooo much fun and our guides were super experienced and wonderful to fish with!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

This is an absolute must do! All I can say is wow! The wildlife and everything in between was just wonderful!

Quality of Experience
Guides, Drivers and Staff
Joseuy it everything!!!
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

This expirence was a lot of fun! The kayaking and scenery were awesome and the snorkeling was soooooo cool! We got to swim with a sea turtle and saw all kinds of tropical fish! The lunch included was also really great! Must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

This is a must if visiting the Monteverde area! We learned so much and this plantation is so incredible and respects the environment and as a results all of the products they make are top notch! It was so much fun learning and seeing how sugar cane, chocolate and coffee are produced! It was all fascinating and I highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Tree Topia Park is a must! Our guides were wonderful, so much wildlife and the views!!! The hanging bridges are so cool and when you are in the clouds it’s such an experience! And the zip lining was the best I have ever done! The heights the views, it’s such an adventure. Do the vertical drop at the end, it’s sooooo worth it! They were such a great company and accommodated us when our initial zip line tour got rained out! They moved us to a morning session so we could fit it in before we left! I am so glad we got to do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

10 out of 10 recommend! This was such a wonderful experience and great company to go rafting with! All of the guides were amazing and made us feel safe, comfortable and most of all ensured we had a blast! These rapids are no joke and it was the best adventure! It’s a must if visiting the La Fortuna area! Oh and the lunch at the company’s headquarters afterwards was perfecto!

Quality of Experience
Top notch guides!
Food
Fantastic! Authentic Costa Rican food!
Guides, Drivers and Staff
Awesome! So informative, Knowledgable, professional, funny and fun!
Transport
On time and easy!
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Amazing hike up a lava flow of the volcano! Who can say they hiked a lava flow!!! Do it! Our guide Melanie was also incredible and so knowledgeable! She also takes great photos! And the lunch, perfection!

Quality of Experience
It’s beautiful!
Food
The farm to table restaurant was amazing!
Guides, Drivers and Staff
So professional and shared so much about the country and what we were seeing! Melanie rocks!
Transport
Easy, on time and kept us safe!
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jul 18, 2025

Pura Vida Dana 🥹❤️💙🤍

This has been an absolute delight to read as it is the trip we strive to deliver to every traveler that uses kimkim.

I am glad you were able to feel the energy of Costa Rica through our transportation and activity partners, and also feel that wild aspect that the country offers. It can be scary, but it connects us to nature and our world.

We will be here to plan your adventures and look after you on trips to come 🦥🩵

Serendipity Adventures helped create a dream vacation to Costa Rica!
Costa Rica | Jul 3 - Jul 11, 2025

Krista
Krista P.
Los Angeles, CA | Reviewed on Jul 14, 2025
With the help of Serendipity Adventures, we had an unforgettable vacation to Costa Rica. I have never planned a trip out of the United States, and had never been to Costa Rica, so I was intimidated. The team at Serendipity Adventures made planning the trip so easy! All of the excursion companies the used were top notch. They also gave us great recommendations for restaurants, communicated promptly throughout the trip with further recommendations and travel tips. They sent links to google maps... Read more

With the help of Serendipity Adventures, we had an unforgettable vacation to Costa Rica. I have never planned a trip out of the United States, and had never been to Costa Rica, so I was intimidated. The team at Serendipity Adventures made planning the trip so easy! All of the excursion companies the used were top notch. They also gave us great recommendations for restaurants, communicated promptly throughout the trip with further recommendations and travel tips. They sent links to google maps when we travelled throughout the country and even helped us with picking up our rental car on the last day. Every recommendations they gave us was spot on. Highly recommend Serendipity Adventures and would use them for trips to Costa Rica in the future.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 14, 2025
Hola Krista! Thank you so much for your thoughtful message! It truly made our day to hear that your trip to Costa Rica was unforgettable—it means the world to us to know we could help make your first international adventure smooth, fun, and full of amazing memories. It was a pleasure to support you throughout the planning process and while you were exploring our beautiful country. I'm glad you enjoyed the excursions, restaurants, and all the little tips we shared along the way. That’s... Read more

Hola Krista!

Thank you so much for your thoughtful message! It truly made our day to hear that your trip to Costa Rica was unforgettable—it means the world to us to know we could help make your first international adventure smooth, fun, and full of amazing memories.

It was a pleasure to support you throughout the planning process and while you were exploring our beautiful country. I'm glad you enjoyed the excursions, restaurants, and all the little tips we shared along the way. That’s exactly what we aim for—making travel stress-free, personal, and filled with unforgettable moments!

We’d love to welcome you back anytime for a new adventure—there’s always more of Costa Rica to discover!

Pura Vida,
Bryan Leon & the Serendipity Adventures Team🌿🦥🌺

Best. Time. Ever.
Costa Rica | Jun 26 - Jul 3, 2025

Stephanie
Stephanie L.
Ashburn, VA | Reviewed on Jul 10, 2025
We had such a fantastic time from start to finish! We had never used a service before but when our travel dates changed and we had to start from scratch because there were no vacancies to be had for a party of nine, kimkim and Holden came in clutch. In only 24 hours he had an even better plan than our initial one!!! We laugh about how grateful we are that our first plans fell apart. The biggest bonus to using kimkim and that Holden addressed thoughtfully and thoroughly was logistics. We... Read more

We had such a fantastic time from start to finish! We had never used a service before but when our travel dates changed and we had to start from scratch because there were no vacancies to be had for a party of nine, kimkim and Holden came in clutch. In only 24 hours he had an even better plan than our initial one!!! We laugh about how grateful we are that our first plans fell apart.

The biggest bonus to using kimkim and that Holden addressed thoughtfully and thoroughly was logistics. We had an idea of all the things we wanted to do but were overwhelmed with trying to figure out the best areas in which to stay, how long to plan to get where, how many daily activities to schedule and how to do it efficiently. In the end, the pace was perfect and we loved every single excursion provided through Serendipity Adventures-Mariano, Alex, Julio, Ricardo, Antonio, Jeffery and Jarrell were kind and capable guides. We even made a last minute change because we wanted to watch the USA vs. Costa Rica game with some locals. Kimkim (Wilman) was happily accommodating.

Turns out that both the places we stayed-which were not on our radar-were perfect for us. Arenal Monoa & Hot Springs Resort was a treat given the amount of rain we had while visiting. The staff was courteous and hard-working; we hardly wanted to leave to see the town just minutes away. The daily view of what we started to call "our" volcano was breathtaking in all its versions. At Margaritaville in Playa Flamingo, the all-inclusive feature and reasonable size of the facility made things relaxing with teenagers. They could roam independently and meet their own needs when they were tired of being forced into games of corn hole and pool volleyball. The beach was the visual highlight and provided plenty of
boogie boarding fun!

So much more that could be said but all my accolades probably have people thinking this is a fake review. It's not. To keep it real, the roads and navigating are atrocious. If you or anyone in your party has trouble with car sickness be forewarned. Worth it in the end though! Pura vida! We loved Costa Rica.

Thank you kimkim team and Holden for knowing what would make for wonderful memories:)

Hotel Reviews
Margaritaville Beach Resort Playa Flamingo
Guanacaste

We loved that Margaritaville wasn't a mega resort where you have to wait for elevators to arrive and we could physically check on our teenagers with ease. The staff, especially upon check-in and check-out, were efficient, helpful and welcoming. The placement on the beach makes for a beautiful setting.

Authenticity & Character
It certainly has a theme but it is not over the top.
Location
We loved that it was a relatively short distance from the airport and so scenic once you arrive.
Staff
The staff at the pool bar quickly became friendly faces we enjoyed seeing.
Cleanliness & Comfort
The rooms themselves were quite nice and housekeeping kept it spotless.
Arenal Manoa & Hot Springs
Fortuna

The resort and grounds were lovely and the staff was hard-working and courteous. The view of the volcano and abundance of wildlife right on the property was amazing.

Authenticity & Character
The view while dining from the main restaurant is fabulous!
Location
The 3 hour drive from the airport is a bit of a grind but once you are there, it's lovely. I wish that excursions could be a more convenient distance away. The majority of ours were close to 2 hours away.
Staff
Everyone was kind, welcoming, and accommodating.
Cleanliness & Comfort
The grounds were well cared for and the rooms were serviced with attention.
Activity Reviews
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna
Private Sunset Cruise
Private Sunset Cruise
Costa Rica

WOW, just wow! We had the most amazing sunset cruise and snorkel. This experience exceeded our expectations. Jeffrey and Jarrell were top notch. Their love of sailing was evident and put us at ease to enjoy the experience. Jeffrey shared his sailing knowledge willingly and informatively while Jarrell was our snorkeling and sea life expert. They were a great duo. We were so impressed with their attentiveness and genuine interest in our having an enjoyable and relaxing time. My son started to get a little seasick and Jarrell somehow realized and brought him something helpful to drink. The meal we had was fresh and simply delicious. Their margarita was exceptional! I told them both that they made their mothers proud!

Quality of Experience
The experience was the epitome of PURA VIDA!
Food
Simple, fresh and authentic!
Guides, Drivers and Staff
Genuine and attentive young men that made the outing very memorable.
Transport
What could be better than a 50 foot sailboat all to ourselves?
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

We had a blast and felt secure the entire time being that we were a small tour of just two boats and a safety kayaker all for us! The guys were super fun and easy to be around. Do it!

Quality of Experience
Serendipity was fantastic. We loved the guys including the cook who made us a delicious meal! Our teens were so happy!!!
Food
That was a little feast after our time on the river. Who knew you could make that happen with a hot plate and a cooler?!?! Our kids devoured the chicken tacos, guacamole, and pineapple! Jeffery was hard-working and kind. We really appreciated him.
Guides, Drivers and Staff
Alex was our driver and his ability to spot wildlife on the drive was mindblowing! He is FULL of information while being humorous. We appreciated that he took a stop for us to use a nicer bathroom and get a snack on the way there.
Transport
Alex was prompt and detail-oriented. He was looking out for our best interest from start to finish.
Private Río Celeste & Tenorio Volcano National Park Guided Hike
Private Río Celeste & Tenorio Volcano National Park Guided Hike
Arenal/La Fortuna

Mariano was a blast! We learned so may fun facts from him. His sense of humor eased the long ride there and back. The park was full of surprises including white-faced monkeys, an eyelash viper, and various other creatures. The falls were so pretty and the fact that a member of our party is named Celeste made it more special.

Quality of Experience
Food
We liked that it was a typical kind of Costa Rican lunch. We seemed to hit the buffet late so there were limited options.
Guides, Drivers and Staff
Mariano was a delight!
Transport
Dios mio! We had all kinds of issues with roads but our driver hung in there with a good attitude.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 11, 2025

Hello Stephanie, thank you for mentioning so many guides, drivers, and team members by name. They deserve all the credit having worked so hard to make your trip a success!

I'm glad that the hotels were a good match and made for a perfect fit. We look forward to your next visit to Costa Rica 🇨🇷

Thank you
Holden Ketchum
Serendipity Adventures

Amazing Costa Rica Family Adventure
Costa Rica | Jun 26 - Jul 3, 2025

K
Kerry S.
Chicago, IL | Reviewed on Jul 10, 2025
We had the most amazing trip to Costa Rica. It was the perfect mix of adventure and relaxation. Many of our excursions were booked through Serendipty Adventures and they were fantastic.
Full day hike with Mariano was so fun. Beautiful sights amd lots of animals along the way. Monkeys, Sloth, Snakes... and eating termites!
The white water rafting was my favorite. It was quite a ride. The trip was about 1.5 hours of rapids and some down time too. We got out twice and swam a little...
Read more

We had the most amazing trip to Costa Rica. It was the perfect mix of adventure and relaxation. Many of our excursions were booked through Serendipty Adventures and they were fantastic.
Full day hike with Mariano was so fun. Beautiful sights amd lots of animals along the way. Monkeys, Sloth, Snakes... and eating termites!
The white water rafting was my favorite. It was quite a ride. The trip was about 1.5 hours of rapids and some down time too. We got out twice and swam a little and jumped into the river. It was great.
The amenitites at Hotel Arenal were lovely and the rooms were nice too. I loved coming back to the hotel and relaxing in one of the many hot spring pools. The food and drink were great too.
The 2nd half of the trip was relaxing at Flamingo Beach. The Margaritaville Hotel was the perfect setting. We enjoyed the pool and beach equally. The ocean had great waves for boogie boards and the pool was perfect for lots of volleyball and relaxation. We had a great meal at all of the restaurants too.
We had a private sunset crusie through Serendipity Adventures and Gerald and Alex took great care of us on our 50 ft sailboat.
This really was an unforgettable trip and were so happy we went the Kim Kim route! Thanks again for the adventure!

Hotel Reviews
Margaritaville Beach Resort Playa Flamingo
Guanacaste

We loved the proximity to the beach and the location was beautiful. The staff was friendly. We spent equal time between the beach and the pool. We played volleyball and used boogie boards in the ocean. It was a lot of FUN!

Authenticity & Character
Fun atmosphere
Location
Right on the beach!
Staff
Friendly and efficient
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Great food choices. My kids loved the pizza. Happy hour specials were great. The daily breakfast choices were really good and it was a nice way to start the day. The hotel property is beautiful and just as you would picture staying near the tropical rainforest!

Authenticity & Character
Location
Right at the base of Arenal
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 11, 2025

Hello Kerry, thank you for taking the time to provide extra information about your favorite activities. I'm glad you enjoyed the sailing tour ⛵️ and the hotels we chose for you!

Thank you
Holden Ketchum
Serendipity Adventures

A Wonderful Introduction to Costa Rica
Costa Rica | Jun 28 - Jul 6, 2025

Victoria
Victoria P.
Ashburn, VA | Reviewed on Jul 07, 2025
This was our first time to Costa Rica and we wanted to bring family from several places to join including in-country and from three spots in the US. After some reasearch, we chose KimKim as the company to help us have an all-inclusive trip through the highlights of Costa Rica. Olman was assigned as our travel advisor and, in short, he did a bang-up job arranging our trip and getting everyone gathered into one spot smoothly. We gave KimKim a budget, a wishlist of activities, quality of hotels... Read more

This was our first time to Costa Rica and we wanted to bring family from several places to join including in-country and from three spots in the US. After some reasearch, we chose KimKim as the company to help us have an all-inclusive trip through the highlights of Costa Rica. Olman was assigned as our travel advisor and, in short, he did a bang-up job arranging our trip and getting everyone gathered into one spot smoothly. We gave KimKim a budget, a wishlist of activities, quality of hotels and asked for private transfers between places as it was the rainy season and the driving sounded iffy. Olman listened carefully and was very patient in revising our itinerary many times before it was set. It became increasingly apparent that who you know is important. Olman connected us with local services, guides, tours, restaurants and hotels that enabled us to not worry about the details and just enjoy ourselves. Any issues we did have, Olman and his team were fairly responsive and got back to us within hours, if not sooner. We never tried the emergency number, so have no info on that service.

Itinerary (8 days): San Jose - La Fortuna and the Arenal volcano. - Monteverde (cloud forest) - Manuel Antonio (beach)

Travel: Private driver (Leo). Olman arranged transport from the San Jose airport to each of our hotels and back again. It went perfectly. I want to put in a kind word for our driver Leo, who stayed with us almost the whole trip and was fantastic. He was unerringly on time, careful, thoughtful, courteous and friendly. He would stop when he saw wildlife he thought we'd like to see, he planned stops and suggested restaurants and was generally flexible and helpful for the whole trip. Leo made going from place to place seamless and stress free (and there is a lot of driving). If you do use a private transport, be prepared to tip your driver $10 - $20 per person, per day depending on your experience.

Hotels & Places:
> La Fortuna and Arenal volcano. We stayed at the Arenal Montechiari hotel, which had bungalows which blended with the landscape and had a terrific view of the Arenal volcano. We took a tour of the volcano area and local waterfall led by the local tour guide Franklin (as recommended by KimKim). Franklin was a character - full of knowledge and stories. We highly recommend him, especially for those who want to know about the local plants and wildlife. This was one of the highlights of our trip.

> Monteverde. We stayed at the El Establo Mountain Hotel. Beautiful hotel with unbeatable views of the clouds and countryside. It has extensive wildlife paths on the property. In the area we enjoyed a tour of the local coffee, chocolate and sugar cane farm as hosted by Don Juan Monteverde - again, the local and deep knowledge of the process was really interesting. We also went to the zip line adventure park including cloud forest canopy bridges and gondola ride. This was another fantastic day. You really get a sense of how naturally diverse the area is. Finally, we also did an amazing night hike at the Monteverde Wildlife Refuge which you MUST have a guide for. Our guide, Mario, did an incredible job spotting snakes, spiders, birds, owls and bats. This was a longer hike with lots of ups and downs - a poncho, flashlight and binoculars come in handy.

> Manuel Antonio. Our last location was at the Kahari Beach Hotel. The hotel is a beach hotel and was a little plainer in it's amenities than our other hotels, however Olman told us to give it a chance and he was right. The staff, food, access to the beach and views were terrific and we would come back again. Beach is a wide swath of volcanic sand n which you can walk into the waves a good distance. They also had beach life guards which we were glad of. Hotel is surrounded by wildlife with sloths, monkeys, iguanas and more hanging around the property. Drinks and lunch on the beach was very relaxing and staff was attentive. We also took a day hike in the nearby Manuel Antonio preserve. Olman had said we did not need a guide for this one, and again, he was right. Paths are clear, wide and well mapped. It's a circle, so you won't get lost.

We ended our trip with a ride back to San Jose and the Hampton Inn by the airport which has shuttles to the airport every 15 min or so. Good hotel, comfortable rooms and a good choice for our last night.

Bottom line was this was a memorable family trip that went amazingly smoothly given all the moving parts. Thank you, Olman and KimKim!

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

Good place to stay by the airport. Very comfortable rooms and dining was fairly good. Shuttle to airport runs 24/7 every 15 minutes. Great place to start or end a trip.

Authenticity & Character
It's a Hampton.
Location
10 minutes to airport.
Staff
Very attentive and friendly.
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Hotel is adequate, but amenities, grounds, and staff upgrade the whole experience. Higher floor rooms seem nicer than lower rooms. Rooms are basic, but clean and comfortable. Restaurant, staff and beach are terrific. Food was good, standard Costa Rica fare, drinks were good and staff went the extra mile. Direct beach access is a big bonus and the beach itself is lovely. There are life guards, which we liked, and you can go out a long way because it is shallow. Playing in the waves was terrific and you can rent surf boards and boogie boards right there. There are roaming beach vendors, but they were always nice and backed off immediately if you said no. There is lots of wildlife right on the grounds with sloths, monkeys and birds. Would definitely stay again.

Authenticity & Character
Location
Direct beach access and only 1.5 miles from entrance to Manuel Antonio Park entrance.
Staff
They did a great job taking care of us.
Cleanliness & Comfort
Rooms are very clean. Beds are comfortable. Furniture is basic. Remember that it is a beach hotel and salt eats everything.
El Establo Mountain Hotel
Monteverde

We loved our stay here. While very spread out, the views were wonderful. There are walking paths on the grounds, a nice pool with a bar and a decent restaurant.

Authenticity & Character
Loved the stone facade and integrated nature.
Location
Up on the hill side, views were beautiful and often dramatic.
Staff
Friendly.
Cleanliness & Comfort
Very nicely appointed rooms. Could use screens on windows to enjoy the views but keep insects out.
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Bungalow style was fun an made you feel integrated into the surrounding nature.
Location
Within walking distance of La Fortuna with a good view of Arenal volcano.
Staff
Friendly.
Cleanliness & Comfort
Rooms are bungalow style. AC is each, which was nice. Bathrooms are open air vented. Room was clean and comfortable.
Activity Reviews
Damas Island Boat Tour
Damas Island Boat Tour
Costa Rica

This was at the tail end of our vacation and we’d already taken several nature walks, so we were looking for a different experience. Going through the mangroves by boat gave us an entirely different cut at Costa Rica’s nature. The guides were very knowledgeable and went out of their way to make sure that we saw plenty of birds, iguanas, and snakes, as well as gave us detailed information about the ecosystem. The boat ride was very pleasurable and a great way to take in the nature around at a slower pace. Be sure to bring binoculars for the best experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TreeTram, Self Hanging Bridges & Zipline Adventure
TreeTram, Self Hanging Bridges & Zipline Adventure
Monteverde

We almost skipped this but turned out to be one of the favorite things we did as a family while in Costa Rica. Wonderful guides, terrific views, and it really gave us a chance to feel part of nature. Zip lines were high above the forest, were fast and a long distance so you had time to look around as you went. Suspension bridges were right at tree top level and we spent time with butterflies, monkeys and birds. Walking paths were great to meander along and take time to look around. There is a cafe at the end for a quick lunch, if interested.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

One of the best excursions we had. You really feel a part of the nature and night time is when you can see the animal and insect world in full swing. The walk is about 2 hours and is up and down, so be ready for a good walk. Our guide, Mario, was excellent and we saw far more than I expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

We didn't know what to expect at Don Juans, but turned out great. Our guide was entertaining and was very knowledgeable about the process, uses and market of the chocolate, coffee and sugar cane farms. Lots of opportunity to smell, touch and taste.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to La Fortuna Waterfall
Arenal 1968 Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Rustic and outdoorsy. Our guide, Franklin, really made the difference as he knew an amazing amount of info about the volcano, plants, insects and animals. Amazing views and well worth it.

Quality of Experience
Food
A very nice coffee shop by the entrance. Wonderful views from the roof terrace.
Guides, Drivers and Staff
Our guide, Franklin, was excellent. Took his job very seriously and had a great amount of knowledge of the area and the natural surroundings.
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 13, 2025

Hello Victoria,

Thank you so much for your thoughtful and detailed review!
I'm truly glad everything came together smoothly for your family trip and that you enjoyed the experiences, guides, and beautiful destinations.

It was a pleasure helping you plan this special journey, and I’ll be sure to pass your kind words along to Leo and the rest of the team.

Pura Vida!
Olman

Serendipity+ kimkim: the Best Week Ever.
Costa Rica | Jun 14 - Jun 20, 2025

Barb
Barb K.
Dallas, TX | Reviewed on Jul 02, 2025
Going to Costa Rica has always been a dream trip. Serendipity not only made that dream come true- they created the perfect trip for us. The entire trip was smooth as glass. My husband and I are very independent travelers, so handing our travel reins over to Serendipity was a leap of faith. They came through in every way. Every hotel, meal, activity was carefully curated & fined-tuned to suit us perfectly. Thank you Bryan from kimkim! We had a busy schedule but it was paced intelligently,... Read more

Going to Costa Rica has always been a dream trip. Serendipity not only made that dream come true- they created the perfect trip for us. The entire trip was smooth as glass.

My husband and I are very independent travelers, so handing our travel reins over to Serendipity was a leap of faith. They came through in every way. Every hotel, meal, activity was carefully curated & fined-tuned to suit us perfectly. Thank you Bryan from kimkim! We had a busy schedule but it was paced intelligently, and every activity and hotel stay was easy and effortless. Wilman from Serendipity was accessible always- responsive, cheerful, professional, and thoughtful. I would not only recommend Serendipity to anyone considering Costa Rica, but we will definitely use them again. I am impressed by the friendliness and professionalism of this company.

I cannot say enough positive things about Serendipity. They made our trip perfect and effortless, and it the most fun, perfect week.

Learning about and experiencing all things Costa Rica is something every adventurer should consider. When you go, you'll love it even more by using Serendipity's team.

Barb in Austin

Hotel Reviews
El Mangroove, Autograph Collection
Playa Hermosa

Very comfortable but elite, in a good way. Perfect pool. Perfect food.

Authenticity & Character
Everything is gorgeous
Location
Right on the BEACH!
Staff
Cleanliness & Comfort
Immaculate!
Celeste Mountain Lodge
Bijagua

The best views. Ever. No comparison- from anywhere we've stayed. Beautiful!

Authenticity & Character
Very Costa Rican!
Location
Perfect, close to everything
Staff
Professional, friendly, helpful
Cleanliness & Comfort
Lomas del Volcán
Fortuna

A private bungalow, in Paradise. Right under a volcano. What's not to love! The best b'fast, quiet and beautiful.

Authenticity & Character
Very Costa Rican!
Location
Easy access to everything.
Staff
Over and above, every one!
Cleanliness & Comfort
Immaculate
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

This sailing trip was superb! My husband went snorkeling and they took me ashore to the gorgeous beach. Sand soft, water perfection!

Quality of Experience
Guides, Drivers and Staff
Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo
Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo
Costa Rica

Fascinating experience! It took our trip to CR up to the next level of interesting facts.

Quality of Experience
Food
Guides, Drivers and Staff
So informative! He spied things we never would have seen!
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

This place is stunning. Stunning!

Quality of Experience
We saw fascinating things all along this hike!
Guides, Drivers and Staff
The guide was intelligent and so interesting!
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

We saw Tapirs! Very unique trip. So much to see!

Quality of Experience
Guides, Drivers and Staff
The guide was amazing- very passionate about all things Costa Rica.
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

Very fun, clean, relaxing. Unique!

Quality of Experience
Food
Very delicious and traditional CR food!
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 02, 2025

Dear Barb,

Thank you so much for your kind words! It was a true joy to help bring your Costa Rica dream to life. I'm so glad the trip felt smooth, personalized, and perfectly paced—it means a lot, especially coming from seasoned travelers like you.

Wilman and the whole Serendipity team are thrilled to hear your feedback. We’d love to welcome you back anytime for another unforgettable adventure.

Pura Vida!💚
Bryan

Super easy, very responsive
Costa Rica | Jun 16 - Jun 23, 2025

Julie
Julie B.
Atlanta, GA | Reviewed on Jun 30, 2025
The planning process was super easy, and all of our plans were executed perfectly. The team was extremely responsive and great to work with. Read more

The planning process was super easy, and all of our plans were executed perfectly. The team was extremely responsive and great to work with.

Hotel Reviews
Tamarindo Diria Beach Resort
Tamarindo

Beautiful beach location

Authenticity & Character
The separation between the two sides of the resort is odd and feels very disconnected
Location
Right on the beach
Staff
Slow service but everyone is friendly
Cleanliness & Comfort
Housekeeping was great. Overall the resort needs some upgrades, cosmetic repairs
Arenal Manoa & Hot Springs
Fortuna

Beautiful secluded setting.

Authenticity & Character
Secluded feel
Location
Close to activities
Staff
Friendly and sttentive
Cleanliness & Comfort
Room felt basic, not luxurious
Activity Reviews
Private Full-Day Cruise
Private Full-Day Cruise
Costa Rica

Great day on the water. Plenty of time on the boat and in the water. The staff was attentive and the food was great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

Highlight of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

Awesome adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 30, 2025

Thank you Julie for your comments on your trip plan. I'm glad you and your family had some great experiences in Costa Rica, especially the private sailing charter. That's one of my favorites!

We had the trip of a lifetime in Costa Rica! ...
Costa Rica | May 22 - May 31, 2025

Molly
Molly R.
Chicago, IL | Reviewed on Jun 29, 2025

We had the trip of a lifetime in Costa Rica! I love to see new places but I think we will return to Costa Rica again because there was so much to do and see. Holden was amazing at planning the trip for us and listened to my wants and put together the perfect trip. Wilman with Serendipity Adventures was so helpful while we were there! Figuring out adjustments to the plans that I would throw at him. They were both so knowledgeable and helpful!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 30, 2025

Thank you Molly for recognizing the efforts of my coworkers. I'm glad you had a great family experience in Costa Rica. We look forward to your next visit!

Thank you
Holden Ketchum
Serendipity Adventures

Use KimKim - That Simple - Thank You Adam
Costa Rica | Jun 21 - Jun 27, 2025

Eric
Eric W.
Ashburn, VA | Reviewed on Jun 29, 2025
I used to agonize over every detail building a trip itinerary on my own - never again. KimKim, and Adam, made it all simple. Adam took the time to hear what type of adventure we were looking for, and tailored the experience into our Costa Rica vacation of our dreams, no exaggeration whatsoever. We’ll be using KimKim moving forward - worry free travel arranged by experts, all at a completely reasonable cost. Thank you to Adam, and the rest of the KimKim team. Eric & Kathleen Wetzel Read more

I used to agonize over every detail building a trip itinerary on my own - never again. KimKim, and Adam, made it all simple. Adam took the time to hear what type of adventure we were looking for, and tailored the experience into our Costa Rica vacation of our dreams, no exaggeration whatsoever. We’ll be using KimKim moving forward - worry free travel arranged by experts, all at a completely reasonable cost. Thank you to Adam, and the rest of the KimKim team.

Eric & Kathleen Wetzel

Hotel Reviews
Hotel Boutique Lagarta Lodge
Nosara

My wife had the “Best massage of my life”. The food at the onsite restaurant was nothing short of incredible. Special thanks to Mailyn for her outstanding service and kindness. The rooms, pools, and restaurant look out over the forest reserve and the Pacific Ocean - not better views anywhere in my opinion. While the roads getting to this place were pretty rough, once you’re there, the place is absolutely awesome. A true hidden gem with wonderful food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

WOW! A resort in the middle of the Cloud Forest in Costs Rica? Yep. If you skipped Monteverde on your trip to CR, you absolutely missed out. Incredible staff, with a special thanks to Eric - he made us feel like we made a new friend - SOYTICO Brother! 😂 - you too Dennis and Paulina, a true pleasure. Rooms were clean and gorgeous, and the bed was amazing as well. Having a front porch that opens into the Cloud Forest was the coolest thing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Kioro Suites & Spa
Fortuna

Unreal - a spacious, gorgeous, room with an in room hot tub facing Arenal Volcano? YES PLEASE. Incredible, kind staff (thank you ALL - and Christian in particular). Add an amazing set of hot springs and pools right in the resort. My wife and I both HIGHLY recommend this AMAZING place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

Remarkable time in a natural paradise
Costa Rica | Jun 8 - Jun 14, 2025

Andy
Andy C.
Atlanta, GA | Reviewed on Jun 27, 2025
Wow. We worked with KimKim to create a 7 day trip for four friends traveling together, and from first to last this was Ana awesome experience. Yuliana (and the local team of travel specialists) was very helpful in creating draft itineraries and then changed and adapting them the more we talked. We ended up with enough activities for fun and adventure and seeing the country, but time for rest and relaxation and exploring on our own. We found it easy to navigate and drive throughout Costa Rica,... Read more

Wow. We worked with KimKim to create a 7 day trip for four friends traveling together, and from first to last this was Ana awesome experience. Yuliana (and the local team of travel specialists) was very helpful in creating draft itineraries and then changed and adapting them the more we talked. We ended up with enough activities for fun and adventure and seeing the country, but time for rest and relaxation and exploring on our own. We found it easy to navigate and drive throughout Costa Rica, and every single one of of our reservations went off with no problems, on time, and as planned. Thank you for this kindness!

Hotel Review
Koora Hotel
Monteverde

This was a phenomenal choice. What a remarkable location, with such beauty and serenity. And if that were not enough, the restaurant and the rooms were perfectly adorned and in keeping with the landscape. And yet - the service surpassed even that. From first to last, every interaction was marked by kindness, responsiveness, and a delight in seeing our own delight. We shared some absolutely memorable moments. I absolutely want to return here, and the whole staff at Koora deserves high praise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Colin,

Thank you so much for your wonderful review!

It was truly a pleasure helping you and your friends plan this adventure in Costa Rica. I’m so happy to hear that the balance of activities, relaxation, and time to explore on your own worked out perfectly, and that everything went smoothly along the way!

Your kind words mean a lot, and I’m thrilled you had such a memorable experience. If you ever decide to return to Costa Rica, I would love to help you plan your next journey.

Warm regards from Costa Rica,
Yuliana

Family Trip to Costa Rica, 10 travelers
Costa Rica | Jun 15 - Jun 22, 2025

B
Brian R.
Los Angeles, CA | Reviewed on Jun 26, 2025
overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were...
Read more

overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were great.

2. Hotel Manoa: the grounds were immaculate, the staff friendly, we loved the swim up bars in the pools and their daily happy hours. The rooms were really not great. very dated and beds were not very comfortable. The rooms really need a "refresh". and, the spa had no working jets.
3. Hotel Capitan Suiza: we loved these rooms, the grounds, and, the staff were very nice. Based on what we saw of other hotels in our area, this hotel seemed to look the nicest.
4. KimKim: was a pleasure working with your team, the calls we had prior to departure were helpful and informative.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Aug 19, 2025

Brian,

It was such a fun planning process from beginning to end! Fun to hear that you had a great experience with the private transfers and drivers for your group of 10! 🙌 Totally understand the need to have water bottles on the long drives.

Thank you for the information regarding your hotels—this is great information and insight for future travelers. It's nice to see you enjoyed the grounds and the friendly staff.

It was a pleasure working with you and chatting through the platform and phone calls! 😀

I will happily plan another trip for you! :)

Serendipity Adventures in Costa Rica - A1 Service!
Costa Rica | Jun 15 - Jun 19, 2025

Rob
Rob B.
Miami, FL | Reviewed on Jun 26, 2025
Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the... Read more

Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the hotel accommodations were fantastic. On the day the weather did not cooperate, Wilman made last minute changes to our itinerary to make sure we were able to enjoy our top priority excursions. I could not have done it without them! Thanks so much Seredipity Adventures! Robert Babb

Hotel Review
Paradise Hot Springs Thermal Water Resort
La Fortuna

The staff was very friendly and accommodating. They went the extra mile whenever we needed. Great location for the many excursions we did in the Arenal/La Fortuna area.

Authenticity & Character
The thermal springs were a great way to wind down after a busy day.
Location
Great views of the Arenal volcano and close to La Fortuna
Staff
Always willing to go the extra mile. The restaurant staff, front desk staff , pool staff and cleaning staff were exceptionally friendly and willing to assist.
Cleanliness & Comfort
All good!
Activity Reviews
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

The best ziplining experience I have ever had. Beautiful views and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

This was a fantastic excursion in the backcountry of Costa Rica. The scenery and trails were perfect for this adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Our guide, Freddy, a local business owner, was incredible. We were able to go at our own pace and enjoy the breathtaking scenery. He seemed to care that we had a good experiece!

Quality of Experience
Freddy was awesome!
Guides, Drivers and Staff
All good
Transport
All good
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

One of the best whitewater rafting excursions I have been on. The guides were super helpful and the river eas a blast. It had rained the day before which made the water especially fun for rafting!

Quality of Experience
Overall experience was outstanding
Food
I have a picky son, but we were able to find great food wherever we went.
Guides, Drivers and Staff
All of our drivers were on time, friendly and fun to be around.
Transport
Our transporters were fantastic
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 26, 2025

Hola Rob!

Thank you so much! It was a true pleasure to help you and your son create such special memories in Costa Rica.

We're honored to have been part of your journey—wishing you both all the best! And whenever you're ready for a second adventure, we’d love to help you explore more of our beautiful country. Just reach out!

Pura Vida!
Bryan Leon

Amazing Family Vacation!
Costa Rica | Jun 13 - Jun 19, 2025

K
Katie P.
Newark, NJ | Reviewed on Jun 26, 2025
Amazing Family Vacation! Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget. We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks... Read more

Amazing Family Vacation!

Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget.

We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks that we passed that all offer zip lining but Yuliana set us up with one that I think has to be one of the best with views of the waterfall and the ability to swim near the waterfall. We also did a volcano hike and went to the hot springs. This was a good excursion but the weather didn’t cooperate for us.

After this we traveled to Playa Hermosa and spent 3 night at Bosque Del Mar. This hotel was amazing! Right on the beach and very small. No having to get up early to save beach chairs. It was quiet and peaceful. If you’re looking for bars or party scene, this is probably not the right place but for our family vacation it was great for us. While there we did a catamaran tour/sunset cruise with snorkeling. The trip with Marlin del ray tours was great - awesome food and drinks.

All transportation that Yuliana arranged arrived on time. I really like how we didn’t have to travel too far for any of the activities. Our catamaran tour that was scheduled for Tuesday was moved to Wednesday- no issue. Kimkim sent me a message and also notified the hotel of the change and they informed us as well.

I’m so happy I used Kimkim. It took all the stress out of planning and I’m sure I could not have planned a better trip. I had 3 very happy teenagers which says a lot!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

This hotel was beautiful. Service and staff were amazing. Great happy hour drink specials. It’s right on the beach. It’s a small hotel so getting to beach was a very short walk down a pathway.

Authenticity & Character
It was like being in a rain forest. We saw monkeys from our room!
Location
Staff
Very helpful and attentive
Cleanliness & Comfort
Arenal Country Inn
La Fortuna

Great little hotel. For the price, this place is beautiful and the breakfast is delicious. Rooms are basic. There’s a decent sized pool with amazing views of the volcano. It’s by no means luxurious but it’s adequate and clean and the location is great for walking to town .

Authenticity & Character
Beautifully maintained grounds
Location
Just a 10-15 walk to tons of restaurants!
Staff
Cleanliness & Comfort
It was clean. Beds were a kind of hard. Not the best for sleeping but the air conditioning was great - kept the room cool but not noisy
Activity Reviews
Zip Lining & Visit to La Fortuna Waterfall
Zip Lining & Visit to La Fortuna Waterfall
Arenal/La Fortuna

The zip lining and visit to La Fortuna Waterfall was probably our favorite activity because it was something new for us. The adventure park offered a great location for zip lining, and although reaching the waterfall was more self-guided, it suited us just fine.

Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

The Catamaran cruise was a pleasant experience. Due to a date change, there were fewer people on board, which made it more spacious and comfortable. We really enjoyed the snorkeling and appreciated the good food and the unlimited open bar. My family had a great time on this excursion.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Katie,
Thank you so much for your lovely message
I am so happy to hear you had a great time and that everything went smoothly. It was a pleasure helping you plan this special trip, and I am thrilled your family, especially the teenagers, enjoyed the experience.
Wishing you all the best, and hope to help you again for the next adventure in Costa Rica.
Pura Vida!
Yuliana

Working with Kim Kim was so easy!...
Costa Rica | Jun 14 - Jun 25, 2025

Margaret
Margaret S.
Seattle, WA | Reviewed on Jun 26, 2025
Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish! Read more

Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish!

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Pretty hotel, very comfortable. Great location. Lots to do nearby.

Authenticity & Character
Not much character. Just an upscale place to be before heading home
Location
Great places to eat nearby.
Staff
Very helpful with recommendations
Cleanliness & Comfort
Clean, quiet and within walking distance of resturants and sights
Hotel Locanda Samara Beach
Samara

This was our least favorite hotel. The room was dark and damp. There was really nowhere to go and sit during the rain storms other than our room. The dining area had so many flies that it was hard to enjoy our meals. Our room 2B didnt have a safe. My husband had $160 taken from his wallet on our last day there while we were at breakfast. The hotel was in a great location but i wouldn't recommend it for future guests. The horsebackriding excursion on the beach and thru the jungle was the best one that o have ever taken. The hotel excursion gal was super helpful in helping us plan this.

Authenticity & Character
Location
Great walking distance to other places to eat that were close by.
Staff
Very slow service in dining area.
Cleanliness & Comfort
More places to sit, other than in our room during rain storms. There was a lot!
Hotel & Spa Poco a Poco
Monteverde

Great hotel! Very cute decor. Nice pool with a swim up bar and hot tub area. There was still some construction at this property but it wasnt a problem. Good breakfast and menu for lunch, snacks or dinner.

Authenticity & Character
The decorations. The cute area that we could hang out and watch the NBA game without being stuck in our room.
Location
Great location. Lots of places to eat other than the hotel right across the street
Staff
The pool waiter. I dont remember his name
Cleanliness & Comfort
Everything
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Very basic, but comfortable. Big property, too spread out. Long walk to front desk for excursion pick up. Food okay.

Authenticity & Character
Very basic
Location
We would have liked to be closer to town
Staff
Friendly, but communication gap
Cleanliness & Comfort
Activity Reviews
Horseback Riding to La Fortuna Waterfall
Horseback Riding to La Fortuna Waterfall
Arenal/La Fortuna

The two men that led the horseback ride were very good about keeping a close eye on everyone and make sure we were safe. Bratiful ride to the waterfall through the jungle. The walk to the waterfall and back was too strenuous for us to do.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Beautiful place, amazing setting to have a cocktail and chat with fellow travelers from around the world. Good buffet dinner afterward.

Quality of Experience
Lovely setting
Guides, Drivers and Staff
Transport
On time! Very nice
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very knowledgeable guide, she was funny and made the tour special. Many different station to see , feel and taste the coffee process.

Quality of Experience
Very organized
Guides, Drivers and Staff
Friendly, funny and knowledgeable
Transport
On time, AC and clean.
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Great guide on the river. Pointed out a lot of wildlife and helped us get good pictures on our cameras. Very knowledgeable!

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Margaret,
Thank you so much for your kind words!
It was truly a pleasure working with you. I’m so glad to hear that everything went smoothly and that you and your husband were able to enjoy a wonderful vacation together. Making sure the trip fit your needs was very important to me, and I’m happy we could make it both comfortable and memorable.
Wishing you all the best, and I would love to help you again in the future!
Warm regards from Costa Rica,
Yuliana

Smooth, trustworthy and high-quality trip planning partner
Costa Rica | Jun 14 - Jun 23, 2025

C
Chris H.
Boston, MA | Reviewed on Jun 25, 2025
Overall, the trip was great. kimkim helped us design the perfect itinerary and identify ideal hotels for our trip. Everything went smoothly with all rides and pick-ups right on time and where they should be. The activities were all high quality. Costa Rica is a beautiful place filled with both the friendliest people and great adventures to do. Kimkim was a great trip planner and guide. Always replying quickly and helping with any questions. Read more

Overall, the trip was great. kimkim helped us design the perfect itinerary and identify ideal hotels for our trip. Everything went smoothly with all rides and pick-ups right on time and where they should be. The activities were all high quality. Costa Rica is a beautiful place filled with both the friendliest people and great adventures to do. Kimkim was a great trip planner and guide. Always replying quickly and helping with any questions.

Hotel Reviews
Tulemar Resort
Manuel Antonio

The hotel in Manuel Antonio was the nicest with the best service on our trip. However, there was some confusion about our room; we expected one with a balcony and didn't get it. Make sure you clarify room specifics before booking.

Cloud Forest Lodge
Monteverde

Beautiful setting up in the cloud forest. If it's clear, you will have a beautiful sunset from their deck. It is pretty quiet, almost like a private camp with top notch amenities. The rooms are big with very comfortable beds. And the restaurants is one of the best meals in the area - a culinary experience.

Authenticity & Character
A truly unique hotel. Not a lot of guests stay there at one time. Plus the restaurant offers quite a bit of charm.
Location
Beautiful views. A quick taxi into town. Close to zip lining and other adventures.
Staff
Everyone was very nice and helpful, from the front desk to the restaurant.
Cleanliness & Comfort
The grounds are impeccable in terms of cleanliness. The rooms have nice soft beds. You may need to content with bugs (it is Costa Rica), but the staff will surely help if needed.
Paradise Hot Springs Thermal Water Resort
La Fortuna

Rooms were nice and big. The wide variety of hot springs filled pools were a tremendous experience. On-site breakfast has a great variety and tasted good. Would probably recommend going into town for dinner though. Staff was very helpful.

Authenticity & Character
A unique and interesting layout with a great view of the volcano.
Location
Conveniently located a quick uber ride from town where there are a ton of shops and restaurants.
Staff
Friendly, fast responding and helpful.
Cleanliness & Comfort
The property is very clean. They refresh the spring water in the pools every day. You may need to contend with some bugs here and there, but the staff will spray or clean if needed.
Activity Reviews
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

The Manuel Antonio National Park Nature Hike was really cool. The tour guides were excellent and we saw around twenty-five different animals. The area and beaches are beautiful, definitely a must-do.

TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

The TreeTram, Hanging Bridges & Zipline Adventure in Monteverde was one of the better zip lining tours. We felt safe the entire time and enjoyed beautiful views.

Chocolate & Night Hike Experience
Chocolate & Night Hike Experience
Monteverde

The Chocolate & Night Hike Experience was fun, with interesting animal sightings including a sloth and a snake. However, the description was a bit off regarding the chocolate-making part. You observe the guide making chocolate and then taste it, rather than making your own bar. Still, an enjoyable event.

Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

Highly recommend the Desafio rafting trip out of Fortuna. A great group of simultaneously fun and highly qualified guides took us down the river. Our guide Emanuel (aka Fluffy, aka Pelusa) was friendly, funny and skilled. The transportation was smooth, the rapids were the perfect size for family, great mix of adventure moments and chill moments, and the lunch afterward was a tasty Costa Rican meal. A must do.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Manuel Antonio

We had fun, but there are some positives and less positives when it comes to this activity. Things you need to know: First, the less positives: -If you are staying in Manuel Antonio, the excursion is an hour drive, and you need to leave the hotel at 5:40 AM -Because this is a national reserve, to load onto and unload from the boat, you need to walk out/in at the beach, and the ground is very rocky in spots and pretty painful on bare feet. -The ride to the island is on open ocean and can be pretty choppy if there are swells. The ride for us was very bumpy and took about 90 minutes. This was tough, especially if you have kids. -There are not really bathrooms on the island. If you gotta go, you are pretty much going in the water. -Overall, it is a long trip. Note, this activity will take a big chunk of your time in this area. We left the hotel at 5:40 AM and returned at almost 4 PM. Now the positives: -If you love snorkeling or scuba, this is pretty much the main option on the Pacific side of Costa Rica. There are not really any other close reefs, and this particular location is a great one. -We saw tons of tropical fish, turtles (tortugas!), sharks (safe ones), dolphins, and unique birds -The guides were all very passionate and great at their job. They took great care with safety, concerns about sea sickness, and instruction in the water. -If you get a calm day, the boat ride is likely not quite as taxing and a bit shorter. (But that's a crapshoot.) -The burritos for lunch were very tasty So if a snorkel or scuba is a must in your stay on the Costa Rican coast and you have the time, I recommend this one. If not, or if you have younger kids or sea sickness concerns, maybe skip this one.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

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