Holden Ketchum

The planning process was super easy, and all of our plans were executed perfectly. The team was extremely responsive and great to work with.

Hotel Reviews

Arenal Manoa & Hot Springs

Fortuna

Beautiful secluded setting.

Authenticity & Character

Secluded feel

Location

Close to activities

Staff

Friendly and sttentive

Cleanliness & Comfort

Room felt basic, not luxurious

Tamarindo Diria Beach Resort

Tamarindo

Beautiful beach location

Authenticity & Character

The separation between the two sides of the resort is odd and feels very disconnected

Location

Right on the beach

Staff

Slow service but everyone is friendly

Cleanliness & Comfort

Housekeeping was great. Overall the resort needs some upgrades, cosmetic repairs

Activity Reviews

Big Arenal Mundo Aventura Zipline

Arenal/La Fortuna

Awesome adventure!

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting Sarapiqui River (Class III-IV)

Costa Rica

Highlight of our trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Full-Day Cruise

Costa Rica

Great day on the water. Plenty of time on the boat and in the water. The staff was attentive and the food was great!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had the trip of a lifetime in Costa Rica! I love to see new places but I think we will return to Costa Rica again because there was so much to do and see. Holden was amazing at planning the trip for us and listened to my wants and put together the perfect trip. Wilman with Serendipity Adventures was so helpful while we were there! Figuring out adjustments to the plans that I would throw at him. They were both so knowledgeable and helpful!

The roads from Liberia International Airport to Arenal/La Fortuna reminded me of Guatemala & Haiti but the Tabacón thermal resort property was worth the drive! We all loved the hot relaxing water falls & food.
Andy our private guide was excellent on the
Arenal Volcano Park tour & hike. He was extremely knowledgeable & kept us entertained.

Enjoyed Coffee, Chocolate and Sugar Cane Farm Tour & we saw a eyelash palm pit viper in tree. Combination of sampling coffee & chocolate while learning from another intelligent guide was heaven!

Private Safari Float on the Peñas Blancas River with JoeDan

Boat driver Justin & driver Francisco
Private Lake Crossing from Arenal/La Fortuna to Monteverde & Cloud Forest Lodge
Andy Cloud Forest Reserve Guided Hike & Night Walk at Children's Eternal Forest was spooky
Treetopia: Tram, Zip Lines & Hanging Bridges

San Lucas Treetop Dining was an unforgettable experience! 5 stars!!!

The W Costa Rica Reserva Conchal is a gorgeous resort with ALL the amenities, excellent staff, relaxing beach

Tropical Sunset Sailing Adventure beautiful but needs safety instructions regarding location of life preserver.

Gulf of Papagayo is beautiful and relaxing. The staff very professional and welcoming.

Thankfully the roads back to LIR were much better! Thanks KIMKIM!

Holden and the Serendipity Adventures team were great. Everything we asked for in the trip was included. Our trip included many transports of various kinds and we were amazed that it was so well coordinated.
We very much enjoyed the Arenal Moana and the Koora Hotel in Monteverde. The river rafting trip in La Fortuna was the favorite activity of all three generations in our group.
Thanks Holden and Serendipity!

Magical First Trip to Costa Rica!

My husband and I just returned from our first trip to Costa Rica and it was truly unforgettable! We visited La Fortuna, Monteverde, and Manuel Antonio, and every stop was filled with beauty, adventure, and incredible experiences.

In La Fortuna, we stayed at Amor Arenal, a stunning jungle hotel with private jacuzzis and breathtaking volcano views—pure luxury in nature. We loved our adventures there, including rafting, horseback riding, and spotting sloths in the wild.

Next, we headed to Monteverde, where we enjoyed a scenic road trip and a private tour of the Cloud Forest with Andy, whose passion for nature made the experience so memorable. Our night tour was equally exciting—we even saw tarantulas!

We ended our journey in Manuel Antonio at Arenas Del Mar, a beautiful beachfront resort with amazing food, service, and wildlife (hello hermit crabs!). We explored the national park and relaxed on the beach, soaking in every moment.

A heartfelt thank you to Holden and his team at Serendipity Tours, and to Kimkim.com for helping us plan such a well-organized, enriching, and fun trip. We’re so grateful and already dreaming of going back!

Pura Vida!

We had a great honeymoon in Costa Rica. Holden did a great job accommodating our requests and planning a trip that allowed us to see multiple locations during the week. Hotel Hacienda Guachipelin was a beautiful resort with plenty of activities, amazing food, and very friendly staff. Our snorkeling excursion with Yellowfin tours was great. We had a small boat to ourselves and got to see amazing marine life at multiple locations. Our guide was very knowledgeable and helpful and made it a great experience. Overall an amazing trip that was very well planned out. Serendipity Adventures was a pleasure to work with and were happy to work with us and accommodate any questions/concerns we had.

Hotel Reviews

Hotel Hacienda Guachipelín

Liberia

It was a very nice resort up in the mountains of Costa Rica. The food at the restaurants there was amazing. All of the staff were very friendly and helpful. There are plenty of activities to do at the resort. We would definitely come back again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bahia del Sol Hotel

Guanacaste

The hotel was very nice. Rooms were clean, new and modern. The food was good, but there is only one restaurant for lunch, and only two for dinner (one is a tapas bar with mostly just snacks and drinks). It is a nice smaller hotel. It was not busy when we were there, but if it was busy, the pool and lounge area could definitely begin to feel crowded quickly. It had amazing views of the sunset over the pacific.

Authenticity & Character

Location

Amazing sunset views

Staff

Rolando was a great waiter, very friendly, remembered allergies we had over the course of the week.

Cleanliness & Comfort

Activity Reviews

Guanacaste Snorkel Adventure

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Introduction to Rincón de la Vieja

Rincón de la Vieja

Quality of Experience

Guides, Drivers and Staff

Transport

One Day Nature Pass and Hot Springs at Hacienda Guachipelín

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Zip & Swing Through the Canyon

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time to use a travel agency as I usually enjoy putting together a trip and think that I can get the best deal. This was a trip for me, my husband and our 19-year-old daughter. I was so impressed with the details of the questions of what we were looking for with our vacation and even more impressed with how quickly Holden responded and put together a fabulous itinerary. It was such a blessing to have all the reservations and details put together and all questions I asked Holden were quickly answered. I think that I am now sold on using a travel agency and Kimkim is my number 1 choice!

Activity Reviews

Private Organic Cooking Class

Arenal/La Fortuna

I would say this event on our Costa Rica trip stood out as one of the best adventures. We loved meeting with Huber and his family. The extent of knowledge Huber had of the vegetation, the wildlife and the growing patterns of the produce was impressive. We loved going through and tasting the different leaves and bark and guessing what each one was. It was also really fun to actually pick the produce that we would be using later for the cooking portion of the class. The cooking process was truly authentic being in Huber's family kitchen. It was such an amazing experience! The three of us (me, my husband and our 19yo daughter) prepped the food and I helped Huber's mom (Haidy?) with cooking the arroz con pollo and while husband and daughter put together the salad with fresh pickings from the yard. We also learned how to make fresh tortillas (I've already bought the ingredients back here at home!) and made those straight on the cooktop. I got to learn to make my favorite Central American side of fried Plantains and am so excited with that knowledge. The family was more than generous with sharing their knowledge, time and space with us. These kind of authentic experiences are what I enjoy best about visiting other cultures. Highly recommended!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayak & Snorkel Tour in Tamarindo Bay

Tamarindo

I've been snorkeling before, but this was such a great experience. Jeffery was our guide and Nico, el jefe, picked us up and helped along the way. We felt accomplished taking the kayaks to the island. Then Jeffery spent the time walking us along the island teaching us about the wildlife. I find Costa Ricans just love their planet and everything that provides for them! We snorkeled in shallow water and while the sea life wasn't as bright or colorful as some places, I've been, it was still magnificent to see. When we got back we enjoyed a treat of fresh pineapple and mamon verde. I loved being introduced to a new food while on a snorkeling adventure! Jefferey and Nico were fabulous guides and we hope to run into them again on our next visit to Costa Rica!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Arenal Hanging Bridges Walk

Arenal/La Fortuna

We very much enjoyed our private excursion with Mariano! We live in Arizona and love to hike and were enthralled with the chance to hike in a very different atmosphere with very different plants and critters. My head was on swivel as I was searching high in the trees for monkeys and sloths and low on the ground for frogs and snakes. Our group consisted of me, my husband and our 19yo daughter. The trails were great to follow and the end of May was a great time because there weren't too many others on the path. Now I'm scared of walking on things where I can see the ground, but the hanging bridges were fine as long as I didn't look down! What a great experience! Now our guide, Mariano, was so very knowledgeable and just as excited as us with each find. If there is a way to ask for a guide on this adventure, Mariano is your guy!

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim did an amazing job of setting up a perfect vacation for my daughter and I. Everything went as planned, just as they promised. The hotels they picked were exquisite. The guides and transportation were not only timely, but extremely informative and courteous. The contact person was readily available and quick to respond. I will definitely use KimKim for all future travel!!