
Randall Jiménez
Phrases like “The trip was wonderful beyond my dreams”, “I came back home being a different person…I have grown physically, mentally, emotionally and spiritually”, “A job well done my friend”, “Best time of my life” just reaffirm why I feel so passionate about my job.
Working in Tourism for more than 25 years has provided me an extensive knowledge of the country allowing me to assist many clients during all these years and to have quite a following of clients who return again and again as well as many who refer their friends and family.
What places and activities do you specialize in?
"Rainforest, cloud forest, volcanoes, rivers, small villages, all Costa Rican National Parks and its surroundings. As far as activities, we specialize in mountain biking trips, hikes, rafting but we do also arrange all the amazing activities our country offers, included: safari float, zip lining, waterfall rapelling, caving, surfing, kayaking, snorkeling, etc."
How did you get involved in travel?
"I have recognized after the years how more and more people opt for active and physical lifestyles, the attitudes towards vacations have changed. On the itineraries that I design, I concentrate on providing a variety of activities designed to introduce our guests to Costa Rica in the most interesting and unusual ways.
Attention to detail and commitment to quality is key and guarantee that your vacation will exactly meets your expectations. If you are considering to travel to Costa Rica, just let me know what you are looking for and I will make sure to design an itinerary and make your desires a reality. "
Please share a unique travel experience you will never forget.
"The overnight at El Nido del Tigre or The Tiger's Nest, which is the campsite that we have in the middle of the jungle, on the banks of the Pacuare River. This is quite a unique experience and one that nobody regrets, just to spend the night surrounded by the sounds of the rain forest and the river, it is an amazing experience."
Featured trips & expertise

Costa Rica Family Adventure: San José, Arenal & Manuel Antonio - 8 Days
Add a little adrenaline to your family vacation with this 8-day Costa Rica adventure. Starting in San José, you'll set out to experience the rainforest and its hidden treasures first-hand in Arenal Volcano National Park. Raft the rapids of the Sarapiquí River, zipline through the jungle canopy, and visit with monkeys and parrots at a local wildlife center. End your trip where the rainforest meets the ocean at Manuel Antonio National Park, where kids can swim and snorkel, relax on pristine white sand beaches, and go dolphin-spotting on a catamaran cruise.

Discover Costa Rica: Arenal & Monteverde - 7 Days
Tour two of Costa Rica’s prized gems on this weeklong adventure. Begin in La Fortuna and embark on a floating safari, followed by a cultural experience day covering food, the arts, and education. Next, enjoy the rush of the hanging bridges and hike around Arenal Volcano, visit La Fortuna Waterfall and soak in the local hot springs. Then take a boat over to Monteverde to visit the Cloud Forest Reserve and join a local coffee tour to learn all about the crucial crop. The trip winds down back in San José to enjoy the sights of the capital city.

Monteverde & Samara - 5 Days
This fun, five-day Costa Rica itinerary takes in many of the country's natural highlights, from wildlife reserves to beautiful beaches. Enjoy a combination of outdoor activity and relaxation, structured and free time, to ensure your quick trip to Monteverde and Samara is just what you want it to be. As this is a self-driving tour you can go at your own pace.

Arenal Volcano & Playa Sámara Excursion - 5 Days
Embark on this five-day adventure that introduces you to the natural beauty of northwestern Costa Rica. You'll get to witness native animals during rainforest and sea tours, hike through Arenal Volcano National Park and stand on the active side of the volcano, and take up various activities at Sámara Beach, from snorkeling to horseback riding and laying on the golden sand.

Costa Rica Mountain Biking & Rafting the Pacuare - 8 Days
Why go to the gym when you can exercise in paradise? This eight-day itinerary begins on Costa Rica's Pacific coast with a cycling journey over the Continental Divide then continues on a river raft to the Caribbean coast. Along the way, you'll pass through the most spectacular scenery in the country and make memories to last a lifetime.

Costa Rica Mountain Biking & Pacuare River Trip - 8 Days
On this brisk eight-day jaunt, you'll visit one of the most beautiful areas of Costa Rica: the Arenal Volcano region. Here you'll explore rainforests on suspension bridges and soak in natural hot springs. Then it's time for more adventure as you brave the rapids of the wild Pacuare River on an unforgettable rafting trip.
Recent trip reviews for Randall

We loved our trip that was arranged for us. R... · Costa Rica - Feb 20 - Feb 28, 2021
We loved our trip that was arranged for us. Randall did a great job. The top site seeing areas were seen plus they booked us in really nice rooms. That were unique except for first and last night which was in a typical 4 star American hotel the CROWN PLAZA. They gave us ample opportunity for free time as well. The guides were great. The vans the roads the restrooms were all cleaner than you typically see in the USA.

Hi James,
Thank you for the review after the trip to my country. I am glad to read that you and Donna enjoyed the trip that we organized for you and that you felt safe all the time, which is the most important thing to us.
I hope to have the chance to welcome you again in a near future here in Costa Rica and arrange a new adventure.
Best,
Randall

All we can say is WOW RANDALL! · Costa Rica - Dec 5 - Dec 13, 2020
Wow we can't say enough good things about Randall and the trip he created for us. From start to finish it was amazing. It was exactly what we wanted and he even arranged some things we didn't even know we wanted that were perfect additions. During the trip, we made a few modifications like extending our time at the beach and upgrading our rooms and he took care of all of those things efficiently and professionally with exceptional communication. I can't recommend his services enough. THANK YOU RANDALL!

Dear Sandy,
Thank you for your kind comments, I really enjoyed planning this trip for you and Tracy and it makes me really happy that you have enjoyed it from beginning to end and if we have to assist you with some last-minute changes to get that, it worths all the effort from our team to give you two at the end a nice memory from your trip to my country.
We hope to have the opportunity to assist you again on a new adventure.
All the best!
Randall
Randall was great · Costa Rica - Nov 14 - Nov 22, 2020
Randall made a great itinerary we were both very pleased

Hey Jordan,
I am glad that you and Owen enjoyed the trip that we arranged for you at the very last minute and that you could take some time off to relax in our country. We hope to welcome you again in a near future.
Best,
Randall
It was very easy to plan our trip with the tr... · Costa Rica - Feb 28 - Mar 10, 2020
It was very easy to plan our trip with the trip planner. We were able to choose the types of things that we wanted to do like hiking & eliminate those that we weren’t interested in doing such as no shopping. We could also choose the areas that we wanted to visit. Randall coordinated everything so we didn’t have to worry about transportation or guides. It was all included. It’s a great way to explore such a beautiful country. Our hotels were all very nice. I would recommend KimKim to arrange a trip to Costa Rica.

Dear Fran,
What a nice surprise to hear from you after all these months. I hope you, Paul and your relatives are doing well.
I certainly want to thank your feedback for the trip that you took to our country last February and it makes me happy to read that you found the whole process very smooth, which is actually the main purpose of our service, to make the vacation arrangements to our clients an unstressful process.
We wish you all health and strength during these difficult times.
Best,
Randall

Wonderful Costa Rica · Costa Rica - Feb 29 - Mar 11, 2020
Our trip was wonderful. We saw heaps of fauna and flora and were well looked after by knowledgeable, friendly guides & drivers.
Randall's activity suggestions were appropriate for our group, we enjoyed all of them.
Thanks Randall.

Dear Erica,
Thank you for your comments, I am so glad that you and your party have enjoyed the trip that we organized for you and that you have had the chance to watch a lot of flora and fauna, which was the goal for you all since the very beginning.
We hope to have the chance to welcome you again any other time in the future,
Best,
Randall

Tasmanian’s in Costa rica · Costa Rica - Feb 29 - Mar 8, 2020
The guides were great. Getting to different locations was frantic.
We saw some great birds.

We are happy that you have enjoyed the trip Sarah and we hope to have you back again in the future on a new adventure.
Best,
Randall
Our Pura Vida guide in Arsenal, Christian was... · Costa Rica - Feb 28 - Mar 10, 2020
Our Pura Vida guide in Arsenal, Christian was awesome and we were the only two people in our group that included hikes of Arenal and the hanging bridges.
Every aspect of our itinerary either met or exceeded our expectations. The one exception would be the night tour in Monteverde. We were not the only ones to say it was over-hyped. There were over 100 tourists in groups of 6-8 walking the same paths that reminded me of a “snipe” hunt.
Lodging at Arsenal was superb! Great complimentary breakfast and on-site hot spring.

Hi Paul,
Thank you for your review and feedback. I am glad that you and Fran had a good time during your vacation and I appreciate for sharing the information about the night walk tour in Monteverde, we will certainly contact the local tour operator to avoid the unpleasant experience you had, to future travelers.
Pura Vida!
Randall
Truly the best trip ever!! From planning to e... · Costa Rica - Feb 20 - Mar 1, 2020
Truly the best trip ever!! From planning to execution everything was flawless. 10 days 2 teens and a single Mom not a single argument, PRICELESS!!. Every excursion was amazing. Waterfall rappelling was our adventure highlight. Relaxing in Manuel Antonio was the cherry on top. Between the high end accommodation, fabulous food, wildlife and beaches couldn’t have asked for anything better. Can’t wait to book our next trip.

Dear Isabelle,
So nice to read that you enjoyed the trip that we organized for you and your kids, I love all the pictures you took and I can see that you had the chance to see a sloth and not once but twice. I hope you, Owen and Aliya keep beautiful memories of this trip for many years.
Best,
Randall
Pura Vida indeed! · Costa Rica - Jan 30 - Feb 15, 2020
From start to finish - the initial enquiry, through the planning and amendments to delivery and experience - just brilliant. Randall responded to my every enquiry, request and for reassurance. The mix of activities, rest days, hotels and places was just perfect. Driving ourselves gave us added freedom to see more of the beautiful country that is Costa Rica. We met lovely, welcoming people, ate good food and enjoyed the stunning scenery along the Caribbean coast, interior and Pacific coast. We... read more

Dear Angela,
I have enjoyed so much watching all your pictures and comments about your vacation in my country, it is great that after all the work we did to guarantee a vacation of a lifetime for you and your friends, to read that you have a fantastic time here and everything run exactly as it was planned.
We hope to have the chance to welcome you again in the future in our country and explore some other areas.
Gracias,
Randall
Awesome Experience in Costa Rica!!! · Costa Rica - Jan 21 - Feb 4, 2020
This was a fantastic trip! Our family was in Costa Rica for 15 days in January 2020. Our local guide was Randall Jiminez, and he was great.
The whole KimKim experience was really easy to deal with. We established how long we wanted to go for, as well as a preliminary budget. Randall gave us some ideas to start with, as it was our first time in CR.
We wound up doing what we later found to be (from other travelers) a pretty standard sampling of CR. We started in Arenal, staying in La Fortuna,... read more

Dear Annie,
Thank you for your full feedback about your vacation in Costa Rica, it makes me so happy that you, Tom and Joel had a good time in our country and that you truly enjoyed all the areas that you visited.
I also appreciated the honest feedback about the catamaran tour in Manuel Antonio, we will make sure to provide more information about this activity to future clients to avoid any disappointments.
We will be happy expecting your next message to organize another great adventure in my country and explore the areas that you didn't have the chance to visit this time.
Best!
Randall
Costa Rica is a magical place · Costa Rica - Dec 26 - Jan 4, 2020
Our local specialist, Randall helped to plan an amazing visit to Costa Rica that was just the right combination of relaxation and adventure! The adventure started in Rincon de la Viejo National Park for a great hike with Andre. What an amazing combination of landscape, forest, volcanic pools and an abundance of wildlife. Andre was extremely knowledgeable and a lot of fun! The next several days were all about relaxation in Playa Hermosa with stops in Playa Coco and Tamarindo. We then... read more

Dear Bill,
It is so refreshing to return from my vacation and read your review about the trip. I am so happy that you, Michele and the kids have enjoyed your trip in my country and that you are considering to return someday, I will be more than happy to welcome you again and organize a new fun and relaxing adventure for your family in the future.
All the best!
Randall
Family vac in Costa Rica · Costa Rica - Jan 17 - Jan 24, 2020
Kim Kim was amazing. Very prompt in responding to our request. The bookings and hotels were just what we wanted and perfect for our family vacation. The only challenge we encountered was several of the guides only spoke Spanish yet were very helpful to try and accommodate our needs. Costa Rica was beautiful! Great family place to vacation.

Hi Victoria,
I am glad you are satisfied with the service that you received from us during the planning of your trip.
Thank you also for your feedback about the trip and I will contact you directly to talk a little bit more about who were the guides who didn't speak English.
Pura Vida!
Randall
Randall did a fantastic job setting up this t... · Costa Rica - Jan 8 - Jan 17, 2020
Randall did a fantastic job setting up this trip for 2 couples. The hotels were top notch-Hotel Arenal resort- a very nice property with spacious rooms. Belmar Hotel-Monteverde great views, good food- an ecocentric property, very pleasant staff. La Mansion- Manuel Antonio- a nice property with great views. Staff are nice people but need significant training. The first room they wanted to give one of us had broken AC and a broken sliding door. It took some convincing to change rooms. Bar... read more

Hi David,
Thank you for your review and comments. I am glad that you have enjoyed all the hotels that we arranged for you as well as the activities. I appreciate your feedback about the guides and I will make sure to pass your comments to the tour operators.
We hope to have the chance to welcome you again and organize a new trip in our country in the near future.
All the best,
Randall
My family is a very active bunch and we love ... · Costa Rica - Dec 29 - Jan 5, 2020
My family is a very active bunch and we love adventure and keeping busy. We certainly had all of this on our vacation. Randall listened to what we wanted, and was easy to contact regarding changes in plans and what we wanted to do. We spent the first half of our trip at La Fortuna and the second half in Manuel Antonio. Our accommodations at Manuel Antonio were fabulous, with outrageous views, helpful staff, spacious for our family of 6. I usually like to plan my own trips, but having Randall took a lot of the load off and it was nice having someone to help out when issues arose.

Hi Eve,
Thank you for your review of the trip and the service that you received from me before and during your vacation. It makes me happy that you have enjoyed your vacation, especially your last nights at Los Altos Preserve in Manuel Antonio, I know it is a gorgeous place to stay.
We hope to have the chance to welcome you and your family again in our country.
Best,
Randall
Costa Rican Adventure · Costa Rica - Dec 31 - Jan 11, 2020
I was hesitant about using an online travel agent but Randall was great; arranging and rearranging the schedule and activities as our plans evolved. The trip to Costa Rica was fantastic and is the best vacation I’ve had, ever! There is such a lush concentration of plants and every kind of living thing. Our accommodations were all first rate, we particularly enjoyed the El Establo Hotel at Monteverde. We traveled Jan 1-Jan 13 and enjoyed excellent weather, were never rained on in the... read more

Hi Deb,
Thank you for your feedback, I am glad that we didn't disappoint you with your decision of using a travel agent for the arrangements of your vacation and that you found useful the suggestions that I gave you along the process.
I really enjoyed reading your feedback and the experiences that you had during the different activities that we coordinated and also about the service received from our drivers.
I wish you and your family all the best in this new year and we hope to have the chance to welcome you again in the future.
Best,
Randall
CR Trip · Costa Rica - Dec 29 - Jan 6, 2020
Randall, and the crew at KimKim did a great job in arranging a perfect trip to Costa Rica for our family. Randall was great in being flexible, and was accommodate all our requests in terms of the places and itinerary. He was very prompt in responding to the Emails, and providing the requested information.
I was amazed that they were able to pick the hotels that were just perfect for us for the location, for the most part. The hotels in Manuel Antonio (Karahe), MonteVerde (Ficus), and La... read more

Hi Shiva,
First of all, thank you for your comments and feedback, I am glad that you and your family had a good time in my country and that you have enjoyed the activities that we organized for you despite of the early pickups some days :)
We hope to have the chance to organize a new adventure for you in the future.
All the best and Pura Vida!
Randall
Perfect Costa Rican vacation!! · Costa Rica - Dec 22 - Dec 30, 2019
Randall did an excellent job and listening to what we were looking to for for our vacation. He put together a great vacation for us! We did whitewater rafting, tubing, horseback rides, zip line and repelling, catamaran and hiking tour. These excursions were fun, breathtaking and outstanding. I would highly recommend him for anyone planning a trip to Costa Rica! Thank you Randall!!!

Dear Scott,
I appreciate your email and it is great to read that you, Fiona and your kids enjoyed the vacation that we organized for you.
I wish you all the best in this new year and hopefully, we will hear from you again in the near future.
Best,
Randall
Could have been better but not all on them · Costa Rica - Dec 19 - Dec 29, 2019
All the events were great and the accomodations were good. They planned the trip I wanted though it was a little too packed- almost stressful. That's on me though. The other thing was I had said that I didn't know how releastic it was for me to do all three things I wanted and was worried about logistics. I think they could have gotten me my itinerary a little sooner and if I knew that some days I would be in the car 5+ hours in a day I would say why don't we skip that. They did help me make... read more

Hi David,
Thank you for your feedback and I agree with you that a trip with fewer activities scheduled in advance might be the best option for you. Unfortunately, because of the logistics for some of the activities, the pick-up times should be arranged quite early to guarantee the best operation for the activity. We appreciate your feedback and we hope to have the option to put together a new experience for you taking into consideration the teaching from this past trip.
Best,
Randall
Highly recommended for Costa Rica travel · Costa Rica - Dec 18 - Dec 25, 2019
I am very happy with the service KimKim provided in planning & booking our trip to Costa Rica. Randall was very friendly & knowledgeable and he was able to customize our trip to fit our schedule & needs. We had out flights to San Jose Costa Rica booked but we had not planned or booked anything further. Randall at KimKim made it very easy for us & took care of all the bookings including hotel, transportation, and activities. I highly recommend KimKim & Randall.

Hi Pankaj,
Thank you for your review and nice comments about the service that you and Uthra received from us before and during the trip that we organized for you here in Costa Rica.
We really hope to have the chance to organize another trip to my country in the future or to any of the other destinations that kimkim offers.
Regards and all the best for the two of you in 2020!!
Randall
9 day la fortuna/manuel antonio · Costa Rica - Dec 6 - Dec 14, 2019
Great job randall!!! Everything went without a problem. The shuttle service was superb and on time. Even had 2 excursions that were just my husband and I with the tour guide.

Thank you Rosalee, I am so glad that you and Duane enjoyed your trip and based on the information that you shared with me on your other email, that you have had the chance to see a lot of wildlife during your visit to my country.
I wish you and Duane all the best during the holidays and in 2020.
Best and Pura Vida!
Randall
Great Family Trip · Costa Rica - Nov 24 - Dec 2, 2019
This was our second trip to Costa Rica and Randall did a great job of organizing exactly what we wanted this time around. There was only one glitch when a river rafting trip was cancelled at the last minute, but Jimmy Villegas immediately found and booked an alternative tour rappelling down waterwalls which turned out to be a real highlight of our vacation.

Hi Laura,
I appreciate your comments about this second experience that you had in our country and it makes me happy to read that the change that should be done after the rafting trip cancelation become on a highlight for your trip.
If you consider coming for a third time :), we will be happy to welcome you and your family again.
All the best to you all and Pura Vida!
Randall
Cycling Costa Rica coast to coast · Costa Rica - Nov 12 - Nov 23, 2019
Our driver (Mau) and our guide (Julio) we’re very friendly, knowledgeable and responsive to our requests and needs . They really added to the success and enjoyment of the trip. We would highly recommend this trip-especially with Mau and Julio.

Hi Tommy,
Thank you for your comments. It makes us so happy that you have enjoyed the trip that we organized for you, we know that we are very lucky to have such dedicated people like Mau and Julio working with us and it is great that you have had the chance to share with them your trip.
All the best!
Randall
My specialist, Randal, planned me an amazing ... · Costa Rica - Sep 20 - Sep 27, 2019
My specialist, Randal, planned me an amazing trip to Costa Rica! This was my first time traveling alone internationally, and I wanted a mix of outdoor activities + leisure. Randall worked with me and happily tolerated it when I changed my mind about things periodically until the plans were perfect! I had no questions or issues along the way -- everything was planned from top to bottom.

Dear Aiden,
I am so happy to read your review and to confirm that you had a good time in my country with the arrangements that we organized for your vacation last month. It was a pleasure to work together with you planning your trip and I am also glad that you felt happy along with the whole process.
We hope to have the chance to welcome you again in the near future.
All the best!
Randall
Trip to Costa Rica · Costa Rica - Sep 21 - Sep 29, 2019
We are very disappointed with our experience with KimKim on what should have been a great trip. Randall was helpful in laying out an itinerary that suited our needs. The quoted price seem quite a bit higher relative to the experience of friends and family who have been to Costa Rica, which prompted us to ask about any included fees. Randall said that all contracts with tour operators were "confidential" and that "all benefits are passed along to you." He insisted that there were no added fees... read more

Hi Christopher,
I am sorry to hear about the feeling that you have after the vacation that we organize for you.
We always try to provide the best value for your trip taking into account the time and research we've done to ensure your trip runs smoothly, organize all the reservations, provide on-the-ground support, and, most importantly, to ensure that the experience is great.
The people, who make a decision of doing their own arrangements directly, take all the risks that are involved... read more

Trip to Costa Rica · Costa Rica - Sep 11 - Sep 15, 2019
Our whole experience couldn’t have been more seamless. Our transportation, our lodging, our activities...everything was perfect. We had an amazing time in Costa Rica, and Randall made it happen!

Hi Travis,
I appreciate your review of the trip and your kind comments, I am really glad that you and Rebecca enjoyed your vacation and that it covers all your expectations :)
We hope to have the chance to welcome you again in the future and organize a new trip to our small but diverse country.
Pura Vida!
Randall
Trip to Costa Rica · Costa Rica - Aug 14 - Aug 18, 2019
We had just 4 nights to explore outside of San Jose and no time to plan, so we took a chance on Kimkim and Randall after randomly finding Kimkim online. Randall put together a plan based on the info we gave him, tweaked a few things at our request and then put it into action via the local contractor Coast to Coast Adventures. Every activity on the pretty busy schedule went off without a hitch -- ALL drivers arrived on time (or early!), ALL activities were pretty much as described, ALL... read more

Hi Christie,
First of all, thank you for your detailed review and feedback. It is very important for us to read from our customers their experience while they traveled in our country and to find out how everything works.
It makes me really happy to read that you and Phil have enjoyed your trip and the services that we arranged for you. We hope to have the chance to welcome you again in the future and explore some other areas of our country.
Best,
Randall
Trip to Costa Rica · Costa Rica - Jul 21 - Jul 27, 2019
Randall was fantastic from start to finish, his local knowledge and suggestions for tours and activities resulted in a fun filled 6 day itinerary as part of our family holiday to Costa Rica. The hotels, transfers and tours all went smoothly and communication throughout the booking process was clear and very easy.
Thank you Randall! We had a fantastic time and would recommend your services and KimKim to anyone looking to book a holiday to beautiful Costa Rica. Pura Vida!

Dear Caroline,
I just want to thank you for your gentle comments. I am so glad to read that you feel very comfortable with the service that you received from us along the whole process.
It also makes me really happy that you, Daniel and your kids have had a great family vacation in Costa Rica and I hope that Harry has enjoyed his birthday celebration on board of the catamaran tour last Friday.
All the best to you and your family!
Randall
Trip to Costa Rica · Costa Rica - Jul 13 - Jul 23, 2019
We just returned from an 11-day family vacation in Costa Rica and it was truly fantastic. We had a great balance of planned adventures and downtime that we used to explore on our own. The tours and hotels organized by Randall were all great, and I am so glad we decided to have an expert organize our itinerary instead of trying to figure it out ourselves. Below are the brief reviews of the major highlights of our trip:
Balsa River rafting with WAVE: 5/5. Fun river, great guide, great... read more

Dear Garrett,
It is great to read your review about the trip and confirm that you and your family had a great time with the arrangements that we organized for you.
I really want to appreciate your detailed feedback about the hotels, transportation and activities that you experienced along the trip, including also those additional activities and extra services that you booked directly. It is very important for me to read your impressions and improve customer service to those travelers who... read more
Best of Costa Rica - 14 Days · Costa Rica - Jul 8 - Jul 21, 2019
The coordination of drivers, guides and various excursions worked well: the drivers and guides were personable, knowledgeable, courteous and punctual. The experiences were interesting too as these naturalists were able to spot hidden creatures in the murky waters or shadowy trees and shrubbery such as sloths, caymans, monkeys, parrots, snakes, frogs, millipedes and a variety of birds.

Thank you Pete and Iringo for your comments, I appreciate your time sending you this review and we hope to have the chance to welcome you again in the near future and organize a new adventure.
Best,
Randall
Costa Rica Adventure: Whitewater, Beaches & Volcanos - 8 Days · Costa Rica - Jun 22 - Jun 30, 2019
My son and I spent 9 days in Costa Rica during the last week of June. Randall did an exceptional job arranging all our excursions and hotel accommodations. Randall was also extremely responsive in answering any of my questions. The 2 day white water rafting trip down the Paquare River was great! We also really enjoyed the zip lining and hot springs in La Fortuna. The Costa Verde hotel was beautiful in Manuel Antonio and we enjoyed kayaking, snorkeling, and surfing. Every adventure was wonderful and I would plan my next vacation through Kimkim. Thank you for a very memorable vacation!

Dear Michele,
Thank you for your comments about your last trip to my country, it really makes me so happy that you and Zachary have enjoyed your vacations and the arrangements that we made for you. I knew you would love the overnight rafting trip, it is amazing to spend the night on the banks of the Pacuare River in the middle of the rainforest :)
We hope to have the chance to welcome you again in the near future.
Best,
Randall
Wildlife & Beaches in Costa Rica - 10 Days · Costa Rica - May 3 - May 16, 2019
I was impressed with the transport arrangements between and at destinations. People were there on time and were excellent drivers and this was arranged beautifully. The road to the Caribbean coast was not good and it was disappointing to see the lack of ongoing construction for what is an essential highway servicing the plantations and the North South link. This does no credit to the country and the government.
The Tortoguero experience was also excellent. Great hotel and a very good... read more

Hi Rosy,
Thank you for your email and feedback about your trip. It is very refreshing to have clients completely honest and with comments like the customer service that you received at the Aurola Holiday Inn, we will be on top of that right now, we are a small company in Costa Rica but something that proud us is that we take all the comments from our travelers very seriously and when we receive complains like these, we like to act immediately.
I am glad that you enjoyed the trip to the... read more
Wildlife and beaches · Costa Rica - May 22 - Jun 1, 2019
My boyfriend and I are just back from the most amazing 11 days in Costa Rica. Randall was a great specialist - giving fantastic recommendations on where to go and what activities to do, based on the information we gave him. He also provided a number of different itineraries for us to choose from, and was v. flexible with our requests.
Everything was a highlight really, but the top highlights were:
Our guide Pierre from Canoa Adventures in La Fortuna, who took us on the Mistico Hanging... read more

Dear Charis,
How nice to confirm that you and Mark had a great time in my country and that you enjoyed the activities, hotels, and transportation that we arranged for you. The last part of the trip on the Caribbean coast sounds amazing, to rent a bike and explore the beaches nearby is always a good idea, Punta Uva is one of my favorite beaches in the country.
I hope this has been a birthday that you keep on your memories for a very long long time.
All the best!
Randall
Trip to Costa Rica with Claire · Costa Rica - Apr 27 - May 3, 2019
Randal did a great job communicating and organizing the itinerary.
I thought the experience was very good however the accommodations were somewhat underwhelming . Most of the resorts appeared to be about 20 % occupied which is indicative of the low season. I would not recommend the first hotel at all. They made no attempt to hide the fact that guests were eating breakfast in a cattle coral.
On the second day we were met by a tour guide named Chris. He was excellent. I could not... read more

Hi Michael,
Thank you for your review and feedback about the trip I am glad you and Claire had a good time in the country.
I am sorry that you were not comfortable having breakfast at the cattle coral the hotel in Arenal conditioned precisely to keep that impression, actually the name of the restaurant there is The Stable.
As far as the activities, I will make sure to pass your review also to Chris, your guide during the hiking tour.
I hope to have the chance to welcome you again in the future.
Best,
Randall
Trip to Costa Rica · Costa Rica - Dec 12 - Dec 21, 2018
Randall was just awesome!! He created a wounder full trip for me. I been never to Cosa Rica before but I know what I like and how I like to travel. I just gave him the Information About what I was Looking for, and he planned a perfect trip for me. I had his number and I could contact him while traveling when I had any Questions. I will book again with KimKim and if I go back to Cosa Rica I will book again with Rendall. My trip was About 10 Days Long and I saw so many sides of Costa Rica... read more

Hey Caro,
What a nice surprise to hear from you! I hope this year is treating you well.
Thank you so much for your feedback and gentle comments about the trip that we organized for you in December, it is great to read reviews like yours and confirm that you had a blast during your stay in my country and that you enjoyed what we organized for you Caro.
Let´s hope to have you again in our country in the future...all the best!
Randall
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Apr 22 - Apr 27, 2019
Guides Juan and Daniel at selvatura hanging bridges and frog pond in Monteverdi respectively excellent. Night walk not worthwhile too many people and too many groups and unsuitable terrain. Best of all was Manfred Garcia Leon at casa Corcovado - brilliant informative and endlessly patient - couldn’t recommend him more highly!
Overall accommodation all excellent and all drivers punctual except the one for night walk who was sent to the wrong hotel and after 45 minutes we were picked up in a... read more

Hi Judy,
Thank you for your review of the trip. It is great that you have had a good time on your vacation and that you have enjoyed the areas you visited and the people you met.
We hope to have the chance to meet you again in the future.
Best,
Randall

Wildlife Costa Rica · Costa Rica - Mar 23 - Apr 5, 2019
Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the... read more

Hi Brett,
I want to thank you for taking the time to share your feedback about your trip to my country.
It is great that you have enjoyed all the activities that we organized for you and have learned also about our history and geography. I know we are very lucky to have such dedicated guides in our country like Warner, I will make sure to pass your comments to him and.
As far as Renzo and Grace in Monteverde, I don't hesitate to send people to this amazing couple because I know they... read more
Family-Friendly Arenal and Manuel Antonio National Park- 9 Days · Costa Rica - Mar 29 - Apr 6, 2019
If I'm being honest - I was skeptical at first. I'm typically the traveler who likes to book all my own hotels, excursions and transportation. However, I came across Kimkim online as I was planning my trip to Costa Rica and decided to send an initial message. I was partnered with Randall, who ended up playing a key role in making my trip to Costa Rica unforgettable! He was very patient and flexible as I customized the 9-day itinerary, with multiple iterations, and gave many recommendations... read more

Dear Isabella,
First of all, I want to appreciate your comments and feedback about your trip, it really makes me really happy that you and your Mom could enjoy the trip from top to bottom, that is my goal every time someone contacts us interested in visiting our country and I am so glad you and your Mom have that feeling after your vacation.
Warm regards and thank you Isabella for trusting on us for the planning of your vacation.

Wildlife Costa Rica · Costa Rica - Mar 23 - Apr 5, 2019
We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation... read more

Dear Morag,
How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.
As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.
I also want to thank you for your feedback about the transfer on the last day from the beach back to San... read more
Eco-Adventure · Costa Rica - Mar 18 - Mar 26, 2019
Our recent 9 day tour to Costa Rica went off without a hitch! All the details were in place so that all our activities happened smoothly. We spent 2 days in San Jose going on a wonderful coffee plantation tour and visiting Peace Waterfall Gardens. Our Hotel Martino was located on the outskirts of San Jose, just 15 minutes from the airport, so we didn’t have to deal with all the traffic in San Jose.
Next we were off to a crocodile and bird tour on Rio Tarcoles, then on to Manuel Antonio... read more

Hi Julie,
Thank you for the feedback about your trip with us last month. I am glad that you and your group were happy with all the arrangements that we coordinated for you and that everything worked as it was planned.
We hope to have the chance to hear from you again in the near future and welcome you to our country with a new group.
All the best,
Randall
Trip · Costa Rica - Mar 15 - Mar 25, 2019
We used KimKim to arrange our first trip to Costa Rica and we were very, very happy how the trip was planned and coordinated through our awesome travel agent, Randall! We had such a great time hiking, biking, zip-lining, touring and had spa time as well and it was due to Randall who is amazingly knowledgeable and very nice and helped us to maximize our time in the country. He made us feel very comfortable with the planning from beginning to end. He was so responsive always- and even while we... read more

Thank you again Deidre for your kind comments, I am so glad you and Melanie had a good time in my country during your vacation and that you enjoyed all the services that we happily arranged for you.
I will be pleased to welcome you again in the near future on a new adventure that you want to take here, there are still many things to visit, see and do :)
Cheers and Pura Vida!!
Randall
Trip to Costa Rica · Costa Rica - Feb 9 - Feb 22, 2019
Overall, our trip to Costa Rica met our expectations, aside from a small number of issues.
First, the good news. Randall and the KimKim team did a great job of planning a nice itinerary, and the hotels and activities were very good. The people of Costa Rica were delightful, and we had a fun trip. We especially enjoyed the zip-lining and the white-water rafting. The toucans and monkeys at Tortuguero were awesome.
Now to the issues.
We had a miscommunication with Randall on the... read more

Hi Robert,
It is good to hear from you and read your review about the trip you made. I appreciate all your comments and feedback, which is the best way to improve our service.
I want to apologize for the bad experience on the tour that you had on Day 1, the description that we offered you is the same description the tour operator includes on their website, so I will make sure to find out with them why they didn't offer what they sell.
And for the activities on February 14th, the hanging... read more
Trip to Costa Rica · Costa Rica - Mar 1 - Mar 10, 2019
We spent 9 days in Costa Rica. This was our first visit. Randall at Coast to Coast Adventures and kimkim helped me customize the trip so we got to experience a bit of everything- city, volcano, rainforest, and beach.
We considered renting a car and doing the driving ourselves. I am so glad that Randall gently advised us to go with a driver, instead. The roads can be pretty rough.
Randall arranged all the accommodations, and we received a booklet of vouchers upon arrival for all the hotels... read more

Dear Celeste,
Thank you so much for your review. It makes me happy that you and the Schicks have had a good time during your stay in my country.
You had the chance to do some of the highlights in each area you visited and I am glad you enjoyed so much each of them.
We hope to welcome you again in the future and organize a great new adventure in some other areas of Costa Rica.
Best,
Randall
Costa Rica Self-Drive Adventure - 14 Days · Costa Rica - Feb 8 - Feb 17, 2019
We spent two weeks traveling around to multiple areas in Costa Rica. Randall helped us with a tremendous itinerary enjoying different climates and activities along the way. Some of the recommendations for dining were expensive and we didn't go to them as there were many choices available in each town. Beware the tour to Osa Pennisula is very remote, don't compare the accommodations to your standards! Drake Bay has only had electricity since 2007 and building codes are something they are not familiar with. That said, it was perfect and unspoiled.

Hi Nan,
I appreciate your email and feedback and to confirm that you enjoyed the vacation that we all put together.
Costa Rica is a small country but with many options for restaurants, I am glad you found some other good options where to enjoy our cuisine.
It will be great to have you again some other time in the future, there are still many other areas to explore here.
Best,
Randall
Trip to Costa Rica · Costa Rica - Dec 16 - Jan 1, 2019
The trip was well-planned by KimKim staff, and was very enjoyable. The few snags we ran into were quickly corrected. Randall was very attentive.
We especially enjoyed our time in Monteverde, perhaps because the chilly wind and clouds are what we're accustomed to in the U.S. Pacific Northwest. The day at Selvatura was fabulous - the nature hike, led by Juan, introduced us to many plants and symbiotic systems. Zip-lining was fabulous (team of about a dozen energetic guides). Grace and... read more

Hi Marguerite,
I want to thank you for your feedback about your trip to my country with your family last December. It makes me happy that you have enjoyed the trip despite the minutes of uncertainty on the motorboat connection to Corcovado.
I really appreciate your comments about Rancho Corcovado and the problems that you had with the water, we will make sure to follow up with the hotel about this.
I have no more to say than thank you for trusting on us for the arrangements of your family vacation, we hope to have the chance to welcome you again in the future.
Best,
Randall
Group departure - Costa Rica Coast to Coast: Biking, Hiking, Rafting and Kayaking - 12 Days · Costa Rica - Jan 4 - Jan 15, 2019
We had an amazing adventure trip from start to finish.
Great communication from Rendell who took on board what we wanted to do. It was far better than we expected.
Fez our guide was absolutely fantastic along with our drivers and extra guides especially Martine who guided us on our long hike.
All food, all accommodation was brilliant.
Everyone was so friendly and made our trip truly wonderful. Thank you all at coast to coast.

Dear Anne,
Thank you for your review and pictures, those are great!!!! I will make sure to share them with Fez, Mauricio and Martin.
We all are very happy that you have enjoyed your trip and we hope that you keep these good memories for this experience for a very long time.
Best,
Randall

Group departure - Costa Rica Coast to Coast: Biking, Hiking, Rafting and Kayaking - 12 Days · Costa Rica - Jan 4 - Jan 15, 2019
Everything was very well organised from the time we arrived in Costa Rica to the moment we were taken to the airport for our return home. Randall listened to what we wanted and came up with a trip that suited all of us in the timescale that we had. We enjoyed staying in all different types of accommodation from hotels, lodges, a boardinghouse and campsites. Some of the best meals we had were home cooked, using fresh local produce. It was a great way of seeing this amazing country, the... read more

Dear Karen,
I want to appreciate your review about the trip and your experience traveling with us.
We all are very happy that you have challenged yourself on this trip and have felt the satisfaction of crossing the country by your own human-powered - well done!! but the most important thing, that you have enjoyed your trip from top to bottom, that was our goal.
We hope to have the chance to welcome you again in our country in a near future.
Best,
Randall
PS: Fez explained to me the... read more
Costa Rica Adventure: Whitewater, Beaches & Volcanos - 8 Days · Costa Rica - Dec 27 - Jan 5, 2019
Our Costa Rica trip was awesome and excellently put together and organized by Randall. Everything went exactly according to plan and the quality of the guides on the various tours and activities were first class.
Everything from our pick up at the airport, to our final drop off was precisely on time and all guides and drivers spoke excellent English which made communication so much easier.
We have absolutely no issues or complaints regarding any aspect of the trip and would absolutely recommend kimkim to anyone seeking a high quality tailor made trip to an exotic destination.

Hi Joe,
Thank you for your feedback about the trip. I am so glad that you, Tarina & Ryan have enjoyed the vacation that we organized for you and we hope this is not the last time we have the chance to welcome you in our country.
Warm regards,
Randall
Natural wonders · Costa Rica - Dec 26 - Jan 1, 2019
Randall and Kim Kim planned the perfect trip for my family of myself, my husband and three grown kids. It was just the right mix of adventure, exercise, nature, discovery and relaxation.
We particularly enjoyed the Mistico hanging bridges tour with Carlos (of Pura Vida Tours) near the Arenal Volcano area, which included seeing monkeys, snakes, tarantulas and so much beautiful scenery.
We also really liked our raft trip in that same area with George "2" as our guide from Canoa... read more

Dear Beth,
It is great to hear from you after your trip to my country and read your review - you just made my day!
I am so glad that you and your family have finally enjoyed the trip that we started planning for you many months ago and to confirm that the wait worths it :)
I will make sure to pass your comments to the people involved in the success of your trip, I know we are very lucky to have such a dedicated people working with us.
Finally, I want to wish you and your family a great... read more
Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches · Costa Rica - Dec 16 - Dec 23, 2018
I did some research on the Internet on where to go in Costa Rica, gave Kimkim my preferences and date of arrival/departure. Randall took it over from there and came up with a perfect itinerary for us.
Before we left we received the detailed itinerary from kimkim, airport pick up was on time, as well as the rest of the private transport pickup. Hotels were clean and comfortable, the guides were knowledgeable and friendly. No complaints whatsoever.
Highly recommended.

Hi Chris,
I appreciate your feedback about the trip and also about your experience in booking your family vacation through kimkim.
It makes me happy that everything works as it was planned during the time that you spent in my country.
We hope to have the chance to welcome your family again in a near future on a new adventure in Costa Rica.
Best,
Randall
Ultimate Costa Rica Honeymoon - 10 Days · Costa Rica - Dec 7 - Dec 16, 2018
We just finished our amazing honeymoon in Costa Rica! And have to say that Randall was an absolute pleasure to work with - he made the process so easy to book and really worked with us to plan a great honeymoon!
We landed in San Jose and a drive met us at the airport right away to take us to our hotel. Everything was laid out and organized for us which was fantastic! In the morning we were picked up for the drive to La Fortuna. The one thing I would recommend is for future visits to let... read more

Dear Hebba and Steve,
I appreciate your feedback and confirm that you had a good time and enjoy every hotel that we arranged for you and most of the activities.
Again I want to apologize for the long drive from Monteverde to Manuel Antonio, we talked with the owner of the transportation company and he suggested us to inform that the drives during the peak season might take a little bit longer because of the number of travelers but we are looking for a different company of transportation... read more