Randall Jiménez
Phrases like “The trip was wonderful beyond my dreams”, “I came back home being a different person…I have grown physically, mentally, emotionally and spiritually”, “A job well done my friend”, “Best time of my life” just reaffirm why I feel so passionate about my job.
Working in Tourism for more than 25 years has provided me an extensive knowledge of the country allowing me to assist many clients during all these years and to have quite a following of clients who return again and again as well as many who refer their friends and family.
What places and activities do you specialize in?
"Rainforest, cloud forest, volcanoes, rivers, small villages, all Costa Rican National Parks and its surroundings. As far as activities, we specialize in mountain biking trips, hikes, rafting but we do also arrange all the amazing activities our country offers, included: safari float, zip lining, waterfall rapelling, caving, surfing, kayaking, snorkeling, etc."
How did you get involved in travel?
"I have recognized after the years how more and more people opt for active and physical lifestyles, the attitudes towards vacations have changed. On the itineraries that I design, I concentrate on providing a variety of activities designed to introduce our guests to Costa Rica in the most interesting and unusual ways.
Attention to detail and commitment to quality is key and guarantee that your vacation will exactly meets your expectations. If you are considering to travel to Costa Rica, just let me know what you are looking for and I will make sure to design an itinerary and make your desires a reality. "
Please share a unique travel experience you will never forget.
"The overnight at El Nido del Tigre or The Tiger's Nest, which is the campsite that we have in the middle of the jungle, on the banks of the Pacuare River. This is quite a unique experience and one that nobody regrets, just to spend the night surrounded by the sounds of the rain forest and the river, it is an amazing experience."
Randall's favorite itineraries and travel advice
Top itineraries and travel advice
Explore Costa Rica's amazing natural scenery through a thrilling series of activities including whitewater rafting, kayaking, zip-lining, and more. This tour will take you to a...
The jewel of Central America, Costa Rica, offers an array of adventures, from city to cloud forest to the sea. This weeklong itinerary includes trekking near an active volcano,...
The Osa Peninsula is located in one of the most remote areas of Costa Rica and is home to windswept beaches, virgin rainforest, and exotic wildlife. Over five days you'll...
Family itineraries
Add a little adrenaline to your family vacation with this eight-day Costa Rica adventure. Starting in San José, you'll set out to experience the rainforest and its hidden...
Fun for the whole family, this itinerary covers two of Costa Rica's most famous areas. Arenal and Manuel Antonio are some of the best representations of Costa Rica; Arenal area...
With cascading waterfalls, idyllic beaches, and smoking volcanoes, Costa Rica is an ideal destination for families. This exciting 6-day itinerary takes you to some of the...
Luxury itineraries
The Osa Peninsula is located in one of the most remote areas of Costa Rica and is home to windswept beaches, virgin rainforest, and exotic wildlife. Over five days you'll...
Corcovado National Park, located on Costa Rica's remote Osa Peninsula, is one of the most biodiverse places on earth. It's the perfect spot for jungle exploration, and this...
This adventurous itinerary checks off four of Costa Rica’s key regions. Raft down some of the world’s best rapids, head to Arenal for hikes and hot springs, and lounge on the...
Road trip itineraries
This itinerary is one of the shortest, yet most action-packed options for travelers looking for a compact Costa Rica experience. Zip-line, rappel, and horseback ride your way...
Taking a road trip through Costa Rica gives you the freedom and flexibility to explore where you want. You'll pass through stunning natural scenery — from lush cloud forests to...
In this two-week tour, you can experience Costa Rica's main attractions as well as its lesser-known marvels. Drive along coasts, rainforest roads, and hills to discover the...
Recent trip reviews for Randall
It was a wonderful trip overall! We started o...
Costa Rica
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Mar 9 - Mar 16, 2024
Thank you Sagarika for your review. We are so glad to read that you had a good time in our country.
I am sorry to hear about the knee injury during the hike to the volcano's base. This is a route that many families with kids do all the time, that is why I suggested this hike for you because it is an easy hike, done even for seniors, sometimes it is difficult for us to know exactly what the fitness level of each person, nevertheless, I am glad you enjoyed the rest of the hikes included on the itinerary.
Regards,
Randall
The trip was amazing. The guides were knowle...
Costa Rica
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Mar 10 - Mar 14, 2024
The places picked with the help of Randall were great.
Our hotel, Volcano hotel spa and thermal experience room had tiny ants in the bathroom. Not so good.
The hotels in general were good. Helpful and accommodating. Read more
Hi Carol,
Thank you for taking the time to share your feedback about the trip that we organized for you and Peter in our country! We did share this with the Volcano Lodge Hotel, to let them know about the ants situation in your bathroom.
We hope to have the chance to welcome you again in the future.
Best,
Randall
PURAAAA VIDAAAA
Costa Rica
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Aug 20 - Aug 30, 2023
Hi Orla,
It is good to hear from you after the trip we organized for you and Adam last year in our country.
We are delighted that you enjoyed your time in Costa Rica and we look forward to seeing you again soon exploring some other exotic areas in our country.
Best,
Randall
Randall did an amazing job tailoring our week...
Costa Rica
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Feb 23 - Mar 2, 2024
Hi Andrea,
Thank you so much for your review. We're happy that you're happy with the trip and watching the amazing pictures that you shared, I can see that Carl and Anna had a good time too :)
We're looking forward to your next visit to our country!
Regards and Pura Vida!
Randall
All was good until the last transfer with Rid...
Costa Rica
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Jan 20 - Jan 26, 2024
Hi Ghada,
Thank you so much for taking the time to leave us a rating, that is very important to us as this is the best way for us to improve the service that we offer and make adjustments about the local tour operators, hotels, and/or transportation companies we work with.
We presented a formal complaint to the transportation company for the unacceptable service that you received that day and requested a refund for that service, I will be in touch with you directly about how the process is going.
Regards,
Randall
Great Sampler for First Trip to Costa Rica
Costa Rica
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Jan 13 - Jan 24, 2024
Hi Christy,
I appreciate the feedback shared about your trip to our country a few weeks ago, it is great to confirm that you had a good time on the vacation that we organized for you...and as far as the beds' condition at Xandari, we will make sure to pass your comments to them too.
Have a good day and we hope to see you again anytime soon.
Best,
Randall
We loved our trip to Costa Rica. Randall was ...
Costa Rica
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Dec 30 - Jan 9, 2024
Hi Bridgett,
We hope you had a nice flight back home.
I appreciate your feedback about the trip that you took with us, it is great to confirm that you had a good time on the vacation that we organized for you and Alec.
Unfortunately, not always is an option to make changes at the very last minute because of the policies of the local tour operators or just because there are no spots/availability on the service that you are requesting to change, but when this is possible, our staff is very flexible and open to assist our travelers.
Regards,
Randall
Family Adventure in Costa Rica
Costa Rica
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Dec 26 - Jan 1, 2024
Dear Judith,
Thank you so much for your review, I am so glad to hear that you enjoyed your trip and that the Caribbean treated you well with the weather too :) because of your comments, I might say that you went out for dinner at La Pecora Nera, wasn't it great?
I hope to have the chance to welcome you again in the future in our country organizing a new adventure in a different part of our small but diver country.
Regards,
Randall
last minute family trip - miraculously came together
Costa Rica
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Dec 22 - Dec 29, 2023
Dear John,
First of all, Happy New Year!
Thank you for your feedback about your trip and your experiences with the different properties and activities, that is very useful for us as this is the best way to improve our service, with honest feedback from our travelers.
I wish you and your family all the best and perhaps to have the chance to welcome you again in the future on a new adventure.
Best,
Randall
The trip was excellent. We worked with Randa...
Costa Rica
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Nov 18 - Nov 22, 2023
Thank you Colin for your feedback about your family trip, we are glad that you all had a good time with the arrangements that we made previously for you.
Just for you to know, there is a whole team behind the scenes checking with the local tour operators, transportation companies, and hotels that everything is running as it was planned to guarantee precisely, that you don't have a problem along your trip with us.
We hope that your family returns in the future to our country and explores new areas.
Best,
Randall