Sharon Louthian

We were four "60 somethings" who have traveled together previously. On fairly short notice, Sharon was able to arrange a schedule that fit our logistical requirements and desires. She accommodated each adjustment and modification easily. Her suggestions no doubt added to the diversity and depth of our experience and made the planning process enjoyable. In Tangier we were met by Hicham, our driver and guide for the next 15 days. In very short order we realized that our trip would be... read more

We were four "60 somethings" who have traveled together previously. On fairly short notice, Sharon was able to arrange a schedule that fit our logistical requirements and desires. She accommodated each adjustment and modification easily. Her suggestions no doubt added to the diversity and depth of our experience and made the planning process enjoyable. In Tangier we were met by Hicham, our driver and guide for the next 15 days. In very short order we realized that our trip would be greatly enhanced with him as manager. He attended to our individual needs and interests and his knowledge of Moroccan history, straight-forward analysis, sense of humor and enthusiasm kept us all focused on learning as much as possible about his people and their culture. All of that, and the many miles of safe, error-free driving, often in tight quarters, added to our enjoyment. From Tangier to Marrakesh we delighted in the many geographical and cultural offerings. Thank you Sharon and Hicham
Joanne, Jim, Mark and Judy

I booked in July 2019 , for a trip in late January 2020, thru Kim Kim and got referred to Sharon at Moroccan Immersions. She was very attentive and booked me the experience I wanted for my first time to Morocco. I was picked up at Tangier airport by Mubarek, a really personable Berber, who drove me to a bank and ATM and then to see the seaside towns on our way to the blue city of Chefchauen. My accommodations at Riad Hicham were really nice. My only complaint is that there is NO heat in any... read more

I booked in July 2019 , for a trip in late January 2020, thru Kim Kim and got referred to Sharon at Moroccan Immersions. She was very attentive and booked me the experience I wanted for my first time to Morocco. I was picked up at Tangier airport by Mubarek, a really personable Berber, who drove me to a bank and ATM and then to see the seaside towns on our way to the blue city of Chefchauen. My accommodations at Riad Hicham were really nice. My only complaint is that there is NO heat in any public areas, ex: reception, restaurant , courtyards. I wore all my clothing. Would have liked a warning. This is not a fluke, as I encountered it in my riad is Fes. Besides that, once fully wrapped up, I had the best dinner and desert with the best darn service. Breakfast the next morning was just as delicious. After breakfast we headed to Vollolobis , Meknes and Fes. We drove thru the most beautiful agricultural area that reminded me of California, but way more green. The citrus was everywhere and served fresh all over the place. I had a guide in Meknes who was very informative about the history, the buildings and the market. I was taken to Fes and stayed at another great riad, Riad Al-Makan. Staff were extremely friendly and attentive. Upon arrival I was served mint tea and 2 pieces of cake (Yes!) Had a wonderful chicken tagine dinner with great vegetables, olives, and bread. The next day I had a great tour thru the medina and souk with my guide, Mustafa. I saw the tile making which was a big thing on my list, also the tannery, cactus silk scarves, and carpets. Including All the artisans from copper and brass to wood carving. Warning, the wood is cedar, in case your allergic, which I am. The following day after breakfast, we left for Casablanca. I stayed at Club V’al Danfa hotel, with a great view of the ocean, comfy bed and great breakfast buffet served. I toured Il Hasan Mosque, which was an amazing piece of architecture. The next day Mubarek picked me up at the hotel and drove me to the Casablanca airport.
I really liked Mubarek and all my guides. I felt safe and taken care of and I appreciate how hard everyone worked for my private tour. Thank you.

I visited Morocco for 12 days in December and had a wonderful time, thanks to a large part due to the services provided by Morocco Immersion Tours.
Let’s start with trip planning: I travel a fair bit (had been on the road for weeks) and had left booking this itinerary to November! I had an idea of the places I wanted to visit and was looking for a private car & driver to drive me around the country + expert guidance on the itinerary. That’s exactly what I got with Sharon. She got in touch... read more

I visited Morocco for 12 days in December and had a wonderful time, thanks to a large part due to the services provided by Morocco Immersion Tours.
Let’s start with trip planning: I travel a fair bit (had been on the road for weeks) and had left booking this itinerary to November! I had an idea of the places I wanted to visit and was looking for a private car & driver to drive me around the country + expert guidance on the itinerary. That’s exactly what I got with Sharon. She got in touch with me promptly (within a day or less) and made suggestions and modifications to my proposed itinerary to make the most of my time there. We went back and forth a couple of times and within a couple of days my itinerary was locked & loaded.
Now let’s look at the actual experience. As a solo female traveler, safety is a priority. I was provided an English speaking driver/tour manager, Ali, who was awesome!! The SUV was in great condition and perfect for a 9 day drive around the country (I spent 3 days in Marrakech at the start and then started the roadtrip - overnight pit stop in Rabat on the way to Chefchaouen (1 night), 2 nights in Fes, overnight pit stop in Midelt, 2 nights in Merzouga, 1 night in Dades and back to Marrakech). Ali speaks 4-5 languages including English, is very knowledgeable about the country, politics, culture, etc. We had many interesting conversations and debates on various topics during the drive around the country. He was very professional, courteous and invested in making sure I got the most of my time in Morocco.
I had wanted to spend NYE in the desert but by the time I was ready to book, all the luxury desert camps were fully booked. Sharon managed to find me a tent at a luxury camp and it was fantastic.
There weren’t any issues during the trip but for the one off issue, Ali & Sharon were super diligent and responsive.
Now here’s an example of them going over and beyond. During my second day in Marrakech, during the tour of the Souks, I purchased a bunch of Argan oil from this herbalist that appeared to be legit and was given the ok by my local guide. I should have known better - there are enough and more blogs online warning tourists against buying Argan oil at the souks and videos showing how to distinguish genuine from the fake. I unfortunately figured it out too late. I shared this with Ali and asked him to take me the source (a cooperative) in the high Atlas Mountains on our way back to Marrakech as I definitely wanted to purchase genuine Argan oil before I left the country. I was happy with my purchase. I gave the bad oil to Ali to hand over to anyone in need who could use the oil for cooking purposes. I considered the money I had spent as a loss and forgot about it by the time I got stateside. But Ali and team didn’t let it go. They got in touch with the local guide who had taken me to the store, went to the store, returned the products and asked for a refund. They got the refund and are arranging to return the amount to me. I was not expecting this at all!! This is going over and beyond!
Morocco is a beautiful country and the people are gentle and friendly. I loved my time there and am so happy I booked with Morocco immersion tours!
Thank you Sharon, Ali and Abdoul!

We loved our Moroccan trip with KimKim.
Organising the itinerary was easy with Sharon as she was flexible and responsive to our timelines and special interests. We were pleased to see Hicham at the arrivals gate because I had read in reviews that he was a great guide and driver and that turned out to be spot on correct. We may have driven him mad with all our questions (sorry Hicham) but he was at all time super professional and such a great calm driver in the sometimes not so calm traffic. ... read more

We loved our Moroccan trip with KimKim.
Organising the itinerary was easy with Sharon as she was flexible and responsive to our timelines and special interests. We were pleased to see Hicham at the arrivals gate because I had read in reviews that he was a great guide and driver and that turned out to be spot on correct. We may have driven him mad with all our questions (sorry Hicham) but he was at all time super professional and such a great calm driver in the sometimes not so calm traffic. We are usually independent travellers and don't use organised travel like this, but for a variety of reasons this way suited us better this trip. We're not big tour group people so we loved the personal insight into Morocco that travelling this way provided. The guides at the attractions were all great, different and really interesting. Their high level of English helped us understand the history and pride in their family, culture, history and country.
Trekking into the desert on camels and 'freezing our bits off' in the Sahara was an invigorating highlight and we loved it so much. We gained so much respect, knowledge and understanding for the Berber people and their history and culture ( thanks again Hicham and guides). It would have been possible for us to travel through Morocco with a guide book and just read stuff but we are so glad we travelled with KimKim instead. Our trip was rich and rewarding and we have developed a deep affection for Morocco and its gentle people. Thanks everyone who made it happen so seamlessly ( especially the last minute travel/accommodation change so we could meet our flight with more ease).
Best wishes Sharon, Hicham and the KimKim Moroccan team.

We loved Moracco! The natural beauty, ruins and palaces were magnificent. Riding camels and ATVs in the desert, visiting nomads, exploring the kasbahs, the blue city, cooking tagone and couscous...It’s impossible to choose what was the most run or most memorable. Our guide Amnay was fantastic! He was very knowledgable, articulate, entertaining, flexible and accommodating. The local guides at specific sites were also excellent without exception. We covered alot of ground in 11 days and were never bored. Thank you Kim Kim and Moracco Immersion! A++!

Morocco has always been one of the countries that I look forward to visit. It was plainly picture-perfect and as an Asian living in North America, I was looking to travel to feel the culture shock. Through Morocco Immersion, I met Sharon and she was really helpful in tailoring the perfect tour for me and my husband. In the airport, we met our tour guide Amnay, which is btw, also an amazing guitar player and singer. He was friendly and very honest and informative. I have come to learn that it... read more

Morocco has always been one of the countries that I look forward to visit. It was plainly picture-perfect and as an Asian living in North America, I was looking to travel to feel the culture shock. Through Morocco Immersion, I met Sharon and she was really helpful in tailoring the perfect tour for me and my husband. In the airport, we met our tour guide Amnay, which is btw, also an amazing guitar player and singer. He was friendly and very honest and informative. I have come to learn that it is not only picturesque but also rich in history, culture, colours and life. Morocco has landed a special place in our hearts and we are already looking forward to experiencing the desert on our next visit!

My husband and I just returned from an amazing trip to Morocco. Before planning the itinerary, I spoke at length with Sharon regarding our travel preferences--likes, dislikes, interests, favorite trips of the past and expectations. She listened and put together an incredible adventure. Mobark, our driver, picked us up at the airport in Marrakesh and was with us the next 8 days. He is a GEM! We were safe, comfortable and cared for as he positively--never without a smile--helped us navigate... read more

My husband and I just returned from an amazing trip to Morocco. Before planning the itinerary, I spoke at length with Sharon regarding our travel preferences--likes, dislikes, interests, favorite trips of the past and expectations. She listened and put together an incredible adventure. Mobark, our driver, picked us up at the airport in Marrakesh and was with us the next 8 days. He is a GEM! We were safe, comfortable and cared for as he positively--never without a smile--helped us navigate through a country of wonders--from Marrakesh, through the Atlas Mountains to Dades, to the Sahara Desert (for camel riding and camping on the desert under the stars), to Fes, Meknes, many small towns and villages in between and, finally, to Tangier where he deposited us right in front of airport departures! He introduced us to local guides in cities where we learned so much about Moroccan history and culture. Our local guides were kind and genuinely excited to share their knowledge as we walked through miles of markets, palaces and gardens. While in Fes, as we spent an afternoon wandering on our own, our guide from Marrakesh noticed us trying to figure out a map and he embraced us as if we were his long lost relatives--how incredible is that?!

The lodging was truly special as we stayed in top rated riads throughout our stay. The service at each was better than the last!

It is significant to note that, on our tour and understandably given the enormity of the country and the varying terrain, we spent a great deal of time in the SUV each day. This was unavoidable and gave us the opportunity to see as much as possible before departing. Critically, Mobark's driving was impressive. Never once did we feel unsafe as he navigated across some pretty difficult mountain switchbacks.

Finally, we were given the unique opportunity to have lunch with MoBark's family. The day started with shopping in the local market for the vegetables and meats to be included in our lunch. Prepared by his mother, sister and several other women in the family home, we were welcome and given access to a day in the life of a Moroccan family. How will we ever eat American made couscous, olives or tagine again?!

I would certainly recommend Sharon and her team to personally tailor a once in a lifetime adventure in Morocco!

The tour was very well organised. Our driver + tour guide, Amnay, was extremely helpful and knowledgeable. He’s been very punctual and caring of our needs. Most importantly, he’s a very safe driver, which meant a lot to us because we could spend up to 8 hours on the road in a day. We drove through rain, wind, snow and sands, but we always had peace of mind as we had been assigned with a very sturdy and reliable vehicle, and a very professional driver. It was a memorable experience.

Wow, we had such a great time on our trip! Sharon was very responsive to any questions and planning items. Our driver, Hicham, is now a friend for life. He took such great care of us and I hope we get to see him again. I loved having the local tour guides as well, as they add a lot more information about the local area and sites.

My partner and I wanted somewhere warm to visit in November, with good views and lots to see and explore. Morocco certainly delivered and we couldn’t have organised the trip without kimkim and Morocco Immersion.
We’re busy working people and didn’t have enough time to independently research where to go, what to do in Morocco and investigate what’s feasible to achieve in one week. The process of booking the trip through kimkim was smooth and easy. Sharon, our tour organiser, was so helpful... read more

My partner and I wanted somewhere warm to visit in November, with good views and lots to see and explore. Morocco certainly delivered and we couldn’t have organised the trip without kimkim and Morocco Immersion.
We’re busy working people and didn’t have enough time to independently research where to go, what to do in Morocco and investigate what’s feasible to achieve in one week. The process of booking the trip through kimkim was smooth and easy. Sharon, our tour organiser, was so helpful throughout and even when we changed our minds endlessly on what we could achieve in a week of visiting Morocco, she was incredibly patient and accommodating to our changing preferences. Sharon made sure the holiday was tailored to what we wanted and gave great advice on where we should visit and what we should do. Given Sharon was a real expert in the area, her suggestions were invaluable so that we got exactly what we wanted out of the holiday.
We decided on having 1 full day in Marrakech before moving on to explore the Atlas Mountains, Sahara Desert and surrounding areas for 4 days of travelling. The final 2 days of the tour would see us return to Marrakech for some ‘downtime’ so that we could explore the fascinating city in our own time.
We had a private driver for the duration of the trip, Hicham, who went above and beyond to ensure we had the best time possible without having to stress about what we were doing each day. In each location we visited, a local tour guide would greet us and take us on some incredible adventures. The organisation and transition to each individual tour was flawless. We’d arrive in a new location and within 5 minutes, we were whisked off to ride camels, walk through bustling markets, eat dates from palm trees and visit movie sets!
Morocco Immersion who gave us the tour were incredible. Hicham was so kind and considerate - he took us to all the best spots for great photos and was so careful not to impose, ensuring we still had alone time as well. Our favourite part of the tour was the night in the desert, which we travelled to by camel while the sun was setting. The sunrise the next day was simply stunning as well; a moment we’ll never forget admiring the sun rising only surrounded by the Saharan sand.

There was a lot of driving on the trip but it didn’t feel too bad as it was constantly broken up by regular stops and guided tours along the way. Marrakech can feel quite overwhelming as a tourist, however with a guide it’s far better. Through kimkim and Morocco Immersion, we really were provided with a truly immersive experience they promise, enabling us to learn about the culture, the history and fall in love with the beautiful country. Thank you for a brilliant experience, we cannot wait to return!

Our trip was amazing from start to finish. Sharon was incredibly responsive each time I had a question and made some great suggestions that helped make our trip perfect. In fact, Sharon’s helpful and quick responses are the reason we chose Kim Kim and Morocco Immersions as our tour group. Even though it was our first trip to Morocco, it felt like we were visiting family. Hicham was an informative guide, and went out of his way at every chance to make our trip perfect. He narrated our drive... read more

Our trip was amazing from start to finish. Sharon was incredibly responsive each time I had a question and made some great suggestions that helped make our trip perfect. In fact, Sharon’s helpful and quick responses are the reason we chose Kim Kim and Morocco Immersions as our tour group. Even though it was our first trip to Morocco, it felt like we were visiting family. Hicham was an informative guide, and went out of his way at every chance to make our trip perfect. He narrated our drive to the desert through the High Atlas Mountains with the history of Morocco as it passed by our window. It was the best history lesson ever! The camel excursion was a highlight, and the luxury campsite in the heart of the desert was unbelievable. We had local guides in each of the cities we visited, and all were informative and sweet. Ait-Ben-Haddou was another highlight. Our Riad in Marrakech was beautiful, and right off the Jemma-al-Fenna square. We wandered Marrakech right from our bedroom door. From start to finish, this was the trip of a lifetime. Thank you to Sharon and her family for everything!

We had a great time working with Sharon in planning our desert experience in Morocco. We were even more fortunate to have an amazing driver, Sallam, who took us through our trip. We could not have asked for a better driver/guide. Sallam was extremely warm and personable. He was flexible when we wanted to change plans. Sallam did a remarkable job of knowing when to share stories/sights while also knowing when to give us time to relax. He adjusted his driving based on our comfort level. ... read more

We had a great time working with Sharon in planning our desert experience in Morocco. We were even more fortunate to have an amazing driver, Sallam, who took us through our trip. We could not have asked for a better driver/guide. Sallam was extremely warm and personable. He was flexible when we wanted to change plans. Sallam did a remarkable job of knowing when to share stories/sights while also knowing when to give us time to relax. He adjusted his driving based on our comfort level. Sallam was not only a wonderful guide but he is now a friend that we plan to keep in touch with. He made the experience much more enjoyable especially given how long of a drive it was.

Overall, the desert experience was very fun. The camel ride was very nice and the sand dunes were beautiful. The camp was very nice and we were looking forward to enjoying the experience under the stars at night. However, unfortunately the high winds caused us to have to stay inside. The amenities were above expectations with the nice toilet and shower. We were a bit disappointed to not have more time at the camp in the morning. After breakfast, we were quickly pushed to pack up and leave the site. We expected more time in the morning to enjoy the desert in peace.

Overall it was a very nice experience. The driving time was a bit much but the Camp was quite nice. Sallam made the experience so much more enjoyable for us. He was the best driver/guide we could have asked for.

We had a fantastic experience and would highly recommend Morocco Immersion! Sharon was great and super responsive in planning the trip, and our guide on-the-ground Amnay was fantastic.

We had an amazing trip, thanks largely to Moroccan Immersion Tours and Adventures and to the help of Sharon (who helped us plan our 6 day itinerary) and to Abdou, who was our gracious, informed, and unfailingly cheerful guide. We contacted KimKim only about 4 weeks before our trip and were quickly connected with Moroccan Immersion/Sharon. Sharon was extremely helpful -- and patient! -- in recommending options for our 6 day trip, jumping on the phone with me at least a few times for me to... read more

We had an amazing trip, thanks largely to Moroccan Immersion Tours and Adventures and to the help of Sharon (who helped us plan our 6 day itinerary) and to Abdou, who was our gracious, informed, and unfailingly cheerful guide. We contacted KimKim only about 4 weeks before our trip and were quickly connected with Moroccan Immersion/Sharon. Sharon was extremely helpful -- and patient! -- in recommending options for our 6 day trip, jumping on the phone with me at least a few times for me to ask (many) questions, and to flexing on timing/price when we needed to reduce our total costs. The tour itself was wonderful -- a mix of 'typical' experiences (e.g., walks around the souks in Marrakech) coupled with unique and differentiated experiences that Moroccan Immersion helped arrange (e.g., a visit to a women's rug making cooperative followed by lunch with the 3 rug weavers; spending a night in a luxury desert camp coupled with a pre-dawn hike up the mountain to see the sunrise). Abdou was a real pleasure to have as a guide -- his love for and knowledge of his country and his heritage is impressive, and really came across in the tour. Abdou also did a great job of connecting us to local guides (e.g., in Marrakech, in Taroudant), who were equally knowledgeable and friendly. In all, I would highly, highly recommend Moroccan Immersion if you are interested in planning a trip to this remarkable country.

Sharon was excellent - very prompt, responsive, knowledgeable, proactive and was extremely valuable in setting-up our trip plan, how we can make the most value of our limited time and resources without compromising the experience. Equally, Amnay, our tour guide and driver was excellent, particularly at keeping us safe and secure; providing us with excellent restaurant recommendation, enriching our gastronomic experience and accompanying us any time of day and night. The other local guides,... read more

Sharon was excellent - very prompt, responsive, knowledgeable, proactive and was extremely valuable in setting-up our trip plan, how we can make the most value of our limited time and resources without compromising the experience. Equally, Amnay, our tour guide and driver was excellent, particularly at keeping us safe and secure; providing us with excellent restaurant recommendation, enriching our gastronomic experience and accompanying us any time of day and night. The other local guides, specially Mohammed of Fes, were pleasant, knowledgeable and flexible in accommodating and answering our questions. Thanks super Sharon and Amnay for this memorable experience for our family.

The agency did a great job of making ensuring my comfort during my time there. My guide mr.hicham was extremely hospitable and courteous. I throughly enjoyed my trip .my only mistake for fly Air Maroc
They delayed my flight and lost baggage and no customer service to help passengers.

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my... read more

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my reality.

Marocco certainly doesn’t lack of natural beauty, and distinctive buildings of mosques, riads, and kasbahs. What makes every place special though is the kindness and friendliness of the people.

I would not only travel with Morocco Immersion again but also recommended it to anyone who aims to get away from the mass, and experience Marocco on a personal level.

Huhe thanks to the team and all family members!

I DO NOT give reviews for business or services as a general rule. I DO NOT like to use tour planners or groups for my trips all over the world. I DO, HOWEVER, HIGHLY RECOMMEND KIMKIM. They have provided a service tailored to individual interest with trip planning at an affordable price for our trip to Marrakesh. Morocco.

Sharon, my trip advisor, was very attentive and very helpful in not only dealing with my changing plans but adding to my interest in our trip to Morocco, in particular,... read more

I DO NOT give reviews for business or services as a general rule. I DO NOT like to use tour planners or groups for my trips all over the world. I DO, HOWEVER, HIGHLY RECOMMEND KIMKIM. They have provided a service tailored to individual interest with trip planning at an affordable price for our trip to Marrakesh. Morocco.

Sharon, my trip advisor, was very attentive and very helpful in not only dealing with my changing plans but adding to my interest in our trip to Morocco, in particular, Marrakesh. I originally was going for a 5 day trip. I changed it at least 3 times and ended up with a 4 day trip only to Marrakesh. Sharon helped me at every turn and even added a cooking class to our schedule at the last minute.

Richard, our personal driver and guide in Marrakesh was on time, had a smile, and had something interesting to say and add to the days tour. He above all was flexible with our schedule allowing us time to explore more interesting places or people. He is also the best driver I have ever seen. Driving in Marrakesh is beyond crazy-- he was in complete control.

Kalib and his wife conducted our cooking class. It was not at some business address, rather it was at their house in the middle of Marrakesh. They opened their house to us, took us to the local market to buy the food we were going to cook that night. We also met several of their family members as well. We were there for several hours and the food was delicious. The Moroccan spices and cooking style was easy to follow and extremely interesting. This was a truly unique experience to meet and be with a local family at their house, in a local neighborhood and see their lifestyle.

Kimkim found and provided a really unique experience for my time in Marrakech. I will never forget it. Thank You.

We just got back from our 8-day imperial city tour from Morocco last weekend. I have to say that it was the best planned trip I've ever had, and my husband and I have traveled A LOT! We wanted to plan a special trip for our ten year anniversary but with our work schedules, three weeks before our trip the only thing we had booked were our plane tickets! So in a panic, I started researching online for hotels and sights and felt totally overwhelmed, in the past we've planned our own trips no... read more

We just got back from our 8-day imperial city tour from Morocco last weekend. I have to say that it was the best planned trip I've ever had, and my husband and I have traveled A LOT! We wanted to plan a special trip for our ten year anniversary but with our work schedules, three weeks before our trip the only thing we had booked were our plane tickets! So in a panic, I started researching online for hotels and sights and felt totally overwhelmed, in the past we've planned our own trips no problem but this time we just didn't have the time. I stumbled upon kimkim and it was like magic. Within a couple of days our Morocco travel specialist Sharon, had sent us a complete itinerary with hotels, transportation and tours, it was AMAZING! We felt such a weight off our shoulders and all we had to do was pack our bags and get on the plane. When we arrived, just like Sharon assured us, we had a driver waiting for us at the airport to begin our Moroccan adventure. Our driver Salam was with us for half of the trip and then we had another driver for the second half of the trip. We could not have asked for a better introduction to all things Morocco, we absolutely loved Salam and were very sad to part ways with him half way through our trip but we wanted to be flexible as Morocco Immersion had been very flexible with us, accommodating our last minute requests. Our second driver Abdulah was also great, so we felt very lucky to have two great guides during our time there. We would highly recommend Morocco Immersion, the local travel company we used through kimkim, and would highly recommend booking your trip through kimkim. It was so easy and secured. We were so pleasantly surprised, as this was our first time using this service and now we are spoiled, I don't think we'll ever go back to planning trips on our own. We got so much more from this vacation than any other trip before and the best part it was completely customized to meet our needs. The level of accommodations and the transportation provided by Morocco Immersion were top notch, we were very pleased. We can't say enough good things about this experience!