Kimkim Trip Reviews

4.8
Based on 20,036 ratings
Read 20,036 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Japan Family trip
Japan | Apr 8 - Apr 21, 2026

Sarah
Sarah S.
San Jose, CA | Reviewed on Apr 22, 2026
Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back! Read more

Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back!

Hotel Reviews
Asakusa View Hotel Annex Rokku
Tokyo

Great location and big breakfast buffet.

Authenticity & Character
Location
Right near station , shrine and restaurants in Asakusa
Staff
Cleanliness & Comfort
MIMARU Osaka Shinsaibashi West

Good for families, otherwise quite basic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimaru Kyoto Station
Kyoto

Close to Kyoto station. Fairly basic.

Authenticity & Character
Location
Not near many sights, but close to station.
Staff
Lo
Cleanliness & Comfort
Mt. Koya temple stay
Koyasan

Authentic Japanese temple stay.

Authenticity & Character
Location
Close to the center of town
Staff
Friendly and explained everything well
Cleanliness & Comfort
Hotel Gracery Shinjuku
Tokyo

Gritty neighborhood, only dirty place we encountered in Japan. Inside the rooms were quite small, even by Japan standards. Didn’t find the novelty of the Godzilla to outweigh the vibe of the neighborhood that was not at all family friendly.

Authenticity & Character
Location
Good if you want that specific scene, but not our vibe.
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo
 Samurai and Ninja Museum with Experience
Samurai and Ninja Museum with Experience
Kyoto
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Excellent way to enjoy kimonos and participate in a tea ceremony

Quality of Experience
Full Day Osaka Discovery  with Cup Noodles Museum
Full Day Osaka Discovery with Cup Noodles Museum
Osaka

The Cup Noodles museum was fun, but we didn’t need a guide here and she didn’t even help us by translating despite participating in the activity herself. She was hard to hear and kids thought she was mean

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka-Nara Day Trip
Osaka-Nara Day Trip
Osaka
Quality of Experience
Guides, Drivers and Staff
Guide was excellent and gave us some personalized tips.
Transport
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

A bit long for our group- more geared toward adults

Quality of Experience
Guides, Drivers and Staff
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 22, 2026

Hi Sarah,

Thank you so much for sharing your experience — I’m really glad to hear the trip had something for everyone 😊 It’s wonderful that you enjoyed places like Hakone, Koyasan, and Nara — those are such special destinations, and I’m especially happy the kids stayed engaged throughout the journey!
I also really appreciate your honest feedback about Hotel Gracery Shinjuku. Your comments are very helpful, and we’ll definitely take this into account when making future recommendations, especially for families.

Warm regards,
Sandy

Amazing trip
Peru | Apr 2 - Apr 10, 2026

Rakhee
Rakhee P.
San Jose, CA | Reviewed on Apr 21, 2026
I had an absolutely outstanding experience with Kimkim Travels. From start to finish, every detail of our trip to Peru was thoughtfully planned and perfectly organized. Everything ran on time, transportation was smooth, and the entire itinerary felt seamless. One thing that really impressed us was how attentive they were to our vegetarian diet. They selected fantastic restaurants throughout Peru where we could enjoy authentic food without worrying about our dietary needs. Every... Read more

I had an absolutely outstanding experience with Kimkim Travels. From start to finish, every detail of our trip to Peru was thoughtfully planned and perfectly organized. Everything ran on time, transportation was smooth, and the entire itinerary felt seamless.

One thing that really impressed us was how attentive they were to our vegetarian diet. They selected fantastic restaurants throughout Peru where we could enjoy authentic food without worrying about our dietary needs. Every recommendation was spot-on.

Our tour guide was truly exceptional — a 10 out of 10. His passion for his country was obvious in everything he shared with us. You could feel how much he loved Peru, and that made the experience even more special. From the cooking class to the Rainbow Mountain tour and of course Machu Picchu, he took such great care of us the entire time.

At every step we felt safe, comfortable, and well looked after. Traveling in a new country can sometimes feel overwhelming, but with Kimkim everything was handled so professionally that we could simply relax and enjoy the experience.

This trip was truly perfect, and I’m incredibly grateful to Kimkim Travels for making it such a memorable journey. I would highly recommend them to anyone planning a trip to Peru.

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Apr 22, 2026
Hi Rakhee, Thank you so much for this incredible review. It truly means a lot to hear that every part of your journey felt seamless and thoughtfully designed. I’m especially glad we were able to accommodate your vegetarian preferences so well. Food is such an important part of traveling in Peru, and making sure you can fully enjoy it without concerns was a priority for us. Also, we'll share your comments with your guide, people is sometimes what makes the differences and help bringing... Read more

Hi Rakhee,

Thank you so much for this incredible review. It truly means a lot to hear that every part of your journey felt seamless and thoughtfully designed.

I’m especially glad we were able to accommodate your vegetarian preferences so well. Food is such an important part of traveling in Peru, and making sure you can fully enjoy it without concerns was a priority for us.

Also, we'll share your comments with your guide, people is sometimes what makes the differences and help bringing the destination to life.

Most importantly, I’m very happy to know that you felt safe, comfortable, and well taken care of throughout the trip. That peace of mind is something we never take lightly.

Thank you again for trusting us with your experience in Peru. We’d love to be part of your next adventure whenever you’re ready.

Warm regards,
Anne

Meaningful and memorable
Peru | Apr 11 - Apr 20, 2026

Pegg
Pegg G.
Chicago, IL | Reviewed on Apr 21, 2026
I am so grateful to all of our guides and drivers, especially Alvaro Galdos in Lima and Guido Pereira (guide) and driver Joel. They were timely and welcoming and accommodating and flexible which made all the difference in providing the best, unique and meaningful experience. Of all my travels, this trip rose to one of the top vacations. Read more

I am so grateful to all of our guides and drivers, especially Alvaro Galdos in Lima and Guido Pereira (guide) and driver Joel. They were timely and welcoming and accommodating and flexible which made all the difference in providing the best, unique and meaningful experience. Of all my travels, this trip rose to one of the top vacations.

Hotel Reviews
Antigua Casona San Blas
Cusco

Beautiful hotel with friendly staff. Would have given 5 stars but the room was too hot. For 2 people, 5 stars. For 3 people, it was a bit crowded.

Authenticity & Character
Location
Staff
Had to request enough towels. Boxed breakfast was not very good. Requested coffee to go before our tour and never received.
Cleanliness & Comfort
Casa del Sol
Machu Picchu

Quaint. Didn’t have all the amenities. The bathrooms were small. We had the street side and it was very noisy. Would have been nice to have a river view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

Croissants were wonderful! Lovely rooms. Friendly and accommodating staff. Sauna quite small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Paracas, a Luxury Collection Resort
Paracas

Gorgeous hotel and setting. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Souma Hotel, Vignette Collection by IHG
Lima

Good location. Lovely hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cocalmayo Hotsprings & Coffee Experience
Cocalmayo Hotsprings & Coffee Experience
Aguas Calientes/ Machu Picchu

Again, the setting and experiences were delightful. The hot springs were so relaxing. The coffee experience was enlightening, insightful, purposeful and enriching. The family was warm and fun.

Quality of Experience
Quality of Experience
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Exploring Machu Picchu aboard the Hiram Bingham Train
Exploring Machu Picchu aboard the Hiram Bingham Train
Peru

What an exceptional experience. The train is gorgeous. Staff friendly and helpful. The scenery divine.

Quality of Experience
Food
I was surprised with my corn allergy that they served corn ceviche. However, there was plenty of food to consume.
Guides, Drivers and Staff
Transport
Morning Visit to Ollantaytambo
Morning Visit to Ollantaytambo
Peru

Charming UNESCO city. A must see. The people are so warm and friendly; learning about some of the history of Peru adds to the overall experience. Good exercise as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Perolniyoq Hike
Perolniyoq Hike
Sacred Valley

This was a challenging hike as far as altitude and terrain. Having said that, it was a perfect hike with captivating views. Again, our driver and Guido we’re simply the best!!!!!

Quality of Experience
Food
Guides, Drivers and Staff
We can not say enough about how fantastic our driver and guide were!!!!!
Transport
Lunch at Hacienda Huayoccari
Lunch at Hacienda Huayoccari
Sacred Valley

Stunning atmosphere! Interesting collection of artifacts. Lunch was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pass by Pisac Market & an Andean camelid Farms
Pass by Pisac Market & an Andean camelid Farms
Peru

Pisac Market was ok, but overwhelming. The camels farms was perfect! The retail store offered wonderful products. The staff were kind yet l didn’t feel l had enough space to think about a purchase so l didn’t purchase anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Ballestas Islands from a private hotel pier
Ballestas Islands from a private hotel pier
Paracas

Perfect day for this tour. Alvaro kindly walked us to the dock and the drivers were knowledgeable and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
 Huacachina Adventure & Ica Wineyards Exploration
Huacachina Adventure & Ica Wineyards Exploration
Peru

Beautiful and unique setting. Interesting artifacts.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the cuisine of Peru & its cultural history
Experience the cuisine of Peru & its cultural history
Lima

Bianca provided an interesting ands educational tour. The food was exquisite. I was disappointed that she hasn’t shared the pictures she took.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Apr 22, 2026
Dear Pegg Thank you so much for sharing this nice review. It truly means a lot to hear that your trip became one of your top vacations, that is exactly the experience we hope to create. I’m especially happy to know that Alvaro in Lima, and Guido together with Joel, made such a positive difference. I will make sure to pass along your kind words to them. They will be very happy to hear that their timing, flexibility, and care helped shape such a meaningful journey for you, Wendy and Dianne.... Read more

Dear Pegg

Thank you so much for sharing this nice review. It truly means a lot to hear that your trip became one of your top vacations, that is exactly the experience we hope to create.

I’m especially happy to know that Alvaro in Lima, and Guido together with Joel, made such a positive difference. I will make sure to pass along your kind words to them. They will be very happy to hear that their timing, flexibility, and care helped shape such a meaningful journey for you, Wendy and Dianne.

We hope you continue collecting beautiful memories around the world with Kimkim, and we would love to welcome you again in the future.

Warm regards,
Jimena

Wonderful trip planned by kimkim.
The Netherlands | Apr 10 - Apr 19, 2026

J
John B.
Dallas, TX | Reviewed on Apr 21, 2026
Lisa was very quick to answer any questions that we had. Our trip was very well rounded and afforded us the opportunity to see many places that we wanted to see. I would highly recommend kimkim to anyone that are planning to travel. Read more

Lisa was very quick to answer any questions that we had. Our trip was very well rounded and afforded us the opportunity to see many places that we wanted to see. I would highly recommend kimkim to anyone that are planning to travel.

Hotel Review
BoutiqueHotel 't Fraeyhuis
BRUGGE

Beautiful property with comfortable and spacious rooms. The in house restaurant was wonderful. We actually had dinner there two nights. They were the best meals that we had during our stay in Belgium.

Authenticity & Character
Great architecture with an old world feel. Just a beautiful property.
Location
Very close to everything. Very short walks to anywhere in the old town.
Staff
Extremely professional and helpful. They took care of everything for us.
Cleanliness & Comfort
Extremely clean and comfortable.
Local specialist: Lisa van den Eerenbeemt

Dream Trip to Lapland , Perfectly Planned
Finland | Mar 6 - Mar 14, 2026

Suzanne
Suzanne G.
Newark, NJ | Reviewed on Apr 21, 2026
Not knowing where to begin when planning our trip to Finland, I started by searching online for travel specialists who focus on the Lapland region—and that’s how I came across kimkim. After completing a quick questionnaire about the type of trip we were hoping for, we were connected with Emerson, who took care of every detail from that point on. We scheduled a Zoom call to go over our wish list and discuss the level of accommodations we had in mind. Emerson’s personal experience in... Read more

Not knowing where to begin when planning our trip to Finland, I started by searching online for travel specialists who focus on the Lapland region—and that’s how I came across kimkim. After completing a quick questionnaire about the type of trip we were hoping for, we were connected with Emerson, who took care of every detail from that point on.

We scheduled a Zoom call to go over our wish list and discuss the level of accommodations we had in mind. Emerson’s personal experience in the Lapland region really stood out—he offered thoughtful suggestions on where to go, what to do, and even shared valuable insight on some of the stops we were considering. We truly appreciated his honest input.

Following our call, Emerson provided a detailed itinerary that outlined everything—from accommodations to excursions to transfers. We were able to adjust it several times to better suit our schedule and interests, and he was always responsive and helpful in answering our questions leading up to the trip. During the trip itself, he remained quick to respond whenever needed.

Everything unfolded exactly as planned. The accommodations met our expectations, and the tours and excursions were led by knowledgeable, professional guides. One guide was also a professional photographer who led us through a national park and sent us home with beautiful photos of our day!
The day-by-day itinerary made everything seamless and stress-free. A couple of our northern lights tours were unfortunately canceled due to cloudy weather, but we were pleasantly surprised to receive refunds for those experiences.

We’re already looking forward to planning our next adventure and would absolutely work with kimkim again. We can’t recommend Emerson and the company highly enough—thank you for an unforgettable, once-in-a-lifetime trip!

Hotel Reviews
Northern Lights Ranch
Köngäs

We love the location of this resort, as well as the food, style of the cabin and it being a smaller size. We also loved getting to have our welcome cocktail in the igloo. We got to see the northern lights at this location on a night when the clouds were not supposed to allow it, so it will always hold a special place for us. We loved the glass walls and glass ceilings and the simplicity of the cabinet itself.

Authenticity & Character
Traditional finish foods were served as well as this as a style of the cabins.
Location
Close to the Taurus town of Levi but far enough away so that you’re not mixed in with the busy crowds.
Staff
Kind and helpful
Cleanliness & Comfort
Glass resort
Rovaniemi

We were thrilled with this accommodation. A private cabin with plenty of windows to search for the northern lights. It was located at the back of Santa Claus Village which is a busy area , but you didn’t feel that at the resort. It allowed us to check out SCV in our free time. It was the perfect first stop on our trip which the led us to more remote areas of Lapland. Hotel is close to the airport which was appreciated after traveling from the US. Gallis restaurant was delicious and the staff was very friendly. Cabins were clean and well-appointed. Would recommend to Family or friends heading that way.

Authenticity & Character
Authentic finish foods were served in the style of the accommodations gave you the perfect amenities for a winter in Lapland.
Location
Close to airport, close to Santa Claus Village without being in the busy, crowded touristy areas
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Apr 22, 2026

Thank you for taking the time to share this—it means a lot.

I’m glad the trip came together the way you hoped and that you felt supported throughout the process. Lapland can be unpredictable, so I’m especially pleased you still had such a memorable experience despite the weather challenges.

It was a pleasure planning this with you, and I’d be happy to help again whenever you’re ready for the next trip.

Perfect Honeymoon Vacation
Switzerland | Apr 11 - Apr 19, 2026

gina
gina l.
Newark, NJ | Reviewed on Apr 21, 2026
We can't say enough on how perfect and wonderful our trip was. Everything from the Hotels to the excursions and tours/classes were perfect. Melanie helped up start and plan our journey back last year, she transitioned to another role and we were put into the lovely hands of Clothide and Nathalie for the final touches and our trip. We we so happy with everything! Every hotel they picked for us was perfect for each leg and environment each with fantastic views and each hotel team knowing it... Read more

We can't say enough on how perfect and wonderful our trip was. Everything from the Hotels to the excursions and tours/classes were perfect. Melanie helped up start and plan our journey back last year, she transitioned to another role and we were put into the lovely hands of Clothide and Nathalie for the final touches and our trip. We we so happy with everything! Every hotel they picked for us was perfect for each leg and environment each with fantastic views and each hotel team knowing it was our honeymoon and set up sweet welcome surprises at each check in. We already cant wait to circle back and plan on Paris, Florence and Rome trip! Thank you again to our Kimkim team!

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 22, 2026
Dear Gina,
Wow: this absolutely made my day to read!!
Thank you so much for your incredibly kind words: I’m so happy to hear that your trip was everything you dreamed of and more! It was truly a pleasure stepping in alongside Nathalie and Melanie to help bring everything together for such a special journey. On behalf of the whole team, it means so much to know that every detail, from the hotel selections to the little honeymoon surprises, made your experience feel memorable and seamless.... Read more

Dear Gina,
Wow: this absolutely made my day to read!!

Thank you so much for your incredibly kind words: I’m so happy to hear that your trip was everything you dreamed of and more! It was truly a pleasure stepping in alongside Nathalie and Melanie to help bring everything together for such a special journey.

On behalf of the whole team, it means so much to know that every detail, from the hotel selections to the little honeymoon surprises, made your experience feel memorable and seamless. That’s exactly what we hope for!

And Paris, Florence, and Rome sounds like an amazing next adventure 😍 I would absolutely love to help you plan it whenever you’re ready!

Thank you again for trusting us with such an important trip: it was truly a joy to be part of it ✨
Warmly,
Clo

April 2026 Trip to The Netherlands
The Netherlands | Mar 30 - Apr 6, 2026

Peter
Peter G.
Ashburn, VA | Reviewed on Apr 21, 2026
April 2026 Trip to The Netherlands So there are travel guides, and then there is Bas. He has completely redefined the concept of a travel guide for me. From our initial contact, I could tell he had a personal interest in getting our trip just right. Delving into our specific interests, accommodating for necessary flexibilities, and making the whole experience so personalized that I felt I was communicating with a friend, Bas left no stone unturned in crafting the perfect trip for us... Read more

April 2026 Trip to The Netherlands

So there are travel guides, and then there is Bas. He has completely redefined the concept of a travel guide for me. From our initial contact, I could tell he had a personal interest in getting our trip just right. Delving into our specific interests, accommodating for necessary flexibilities, and making the whole experience so personalized that I felt I was communicating with a friend, Bas left no stone unturned in crafting the perfect trip for us through Eastern Holland on our seven day bike trip.

His attention to detail, his flexibility on making changes, and his overall enthusiasm make him the best tour guide that we have ever used. He fully engaged in our subject matter (visiting World War II sites and museums), he ensured that we had the best cycling routes through the most beautiful parks and reserves, and he changed his personal schedule in order to get us to the station in time for a very early train ride home at the end of the journey.

There is no one else that I would ever consider using for a trip in Holland or the Himalayas or wherever else he may be able to work his magic. Thank you, Bas for everything and for sharing your personal interests and favorite sites with us. We look forward to sharing a beer with you upon our return!

Hotel Reviews
Blue inspired by Manna
Nijmegen

Efficient room in old mansion; slightly cold modern design; bathroom overwhelms rest of room; good breakfast; business-like relationship with staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Westerburcht
Westerbork

Modern, efficient room but warm design; good breakfast; business-like relationship with staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Church Boutiquehotel
Arnhem

Unique & creative redesign of old space; fantastic breakfast: great location in town; no real connection to staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gaia
Diepenveen

Gorgeous old estate on large grounds: really huge, uniquely theme-decorated rooms and multiple windows with old glass; fair breakfast; nice location near Ijssel River outside but close to town; good honor system for late night drinks; no real connection to staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel the Stamp
's Hertogenbosch

Very unique, fun, and quirky property; quite friendly staff; good breakfast; great location in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Dames Van De Jonge
Giethoorn

Very personal touch; outstanding hospitality; exquisite food prep with extreme care & pure local ingredients; room small but door opens directly on to canal; fell asleep & awoke to birds doing the same; great relationship with locals, including builders, farmers, & artisans.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Groesbeek - Freedom Museum and Canadian War Cemetery
Groesbeek - Freedom Museum and Canadian War Cemetery
The Netherlands

Everyone should take their children to this site. Emotionally powerful. Seeing the graves of 19 and 20 -year-olds who died for freedom is a reminder for everyone that nothing is truly free in life.

Quality of Experience
Local specialist: Bas Naus

A Perfectly Tailored Netherlands Experience
The Netherlands | Apr 7 - Apr 12, 2026

Brian
Brian M.
Chicago, IL | Reviewed on Apr 21, 2026
Our experience with KimKim—and with Lisa specifically—could not have gone better on the planning side. We worked through four versions of our itinerary until it was exactly what we were looking for. Having Lisa based in the Netherlands was a real advantage; she brought local insight and helped guide us through the process in a way that gave us confidence we’d get the experience we wanted. She never pressured us or steered us in a direction we didn’t want to go, and she was always willing to... Read more

Our experience with KimKim—and with Lisa specifically—could not have gone better on the planning side. We worked through four versions of our itinerary until it was exactly what we were looking for. Having Lisa based in the Netherlands was a real advantage; she brought local insight and helped guide us through the process in a way that gave us confidence we’d get the experience we wanted. She never pressured us or steered us in a direction we didn’t want to go, and she was always willing to adjust things as we explored different options. She also made herself available to talk, which made the process feel easy and personal.

The final itinerary was fairly priced, and after completing the trip, we felt it was very appropriate for the quality of the experience. KimKim’s app was also a strong asset—we had all of our reservations, tickets, itinerary details, and dining recommendations in one place. When we ran into an issue with our tickets to the Keukenhof, we were able to connect with Lisa via WhatsApp and resolve it quickly without impacting our day.

While in the Netherlands, Maarten served as our guide and driver. He was approachable, knowledgeable, and clearly invested in making the experience both authentic and memorable.

Overall, we couldn’t have asked for a better trip. We’ll absolutely be booking future travel with KimKim and would confidently recommend their services to others.

Hotel Review
Hotel ML
Haarlem

Our stay at Hotel ML was a highlight of the trip. The location in the heart of Haarlem is tough to beat—walkable, great atmosphere, and exactly what you’re looking for when staying in the area. The hotel strikes a nice balance between historic character and modern comfort, and the food was excellent—easily one of the better meals we had. What really sets it apart, though, is the ownership. Mark Gratama is incredibly accessible and approachable—he makes a point to connect with guests and makes you feel genuinely welcome and valued. That level of hospitality comes through in the entire experience. Would absolutely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lisa van den Eerenbeemt

Switzerland Spring Adventure
Switzerland | Apr 9 - Apr 17, 2026

Jolene
Jolene M.
Los Angeles, CA | Reviewed on Apr 21, 2026
This is the second time I've used kimkim for international travel and they did not disappoint! Nathalie was very understanding and created the perfect itinerary for our girl's trip to Switzerland. She was even able to accommodate me when I added my son and his girlfriend to a portion of our trip. We visited Geneva, Lausanne, Interlaken & Zurich and each place had it's own beauty and charm. Switzerland is a beautiful country and all of our tours were fabulous. They included city tours, a... Read more

This is the second time I've used kimkim for international travel and they did not disappoint! Nathalie was very understanding and created the perfect itinerary for our girl's trip to Switzerland. She was even able to accommodate me when I added my son and his girlfriend to a portion of our trip. We visited Geneva, Lausanne, Interlaken & Zurich and each place had it's own beauty and charm. Switzerland is a beautiful country and all of our tours were fabulous. They included city tours, a wine tour, and one rainy day in Interlaken, our guide improvised and showed us some great places that were different from what we expected. All of the hotels were also wonderful and at the Victoria Jungfrau in Interlaken, they gave us connecting rooms so we could all hang out together at the end of each day. Kimkim also provided all of our transfers to and from each hotel so we didn't have to worry about finding our own way. They provide truly exceptional service and I will definitely be using them again!

Activity Reviews
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Bern - Swiss Capital & Countryside!
Bern - Swiss Capital & Countryside!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald, Lauterbrunnen & Mürren tour
Grindelwald, Lauterbrunnen & Mürren tour
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local wine tasting session in Montreux / Lavaux!
Local wine tasting session in Montreux / Lavaux!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Geneva: Unveiling the Charms of Switzerland's Cultural Hub
Private Tour of Geneva: Unveiling the Charms of Switzerland's Cultural Hub
Geneva
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Apr 22, 2026

Dear Jolene & friends,

Thank you so much for this feed back ! It is very important for us and for our partners to know that everything went as planned or even better !!
It was a pleasure for me to organize this trip for you !
All the best,
Nathalie

Amazing trip! Great support!
Belize | Apr 10 - Apr 15, 2026

Dana
Dana M.
Aptos, CA, USA | Reviewed on Apr 20, 2026
This trip was amazing. Esteban created an awesome itinerary for us. We felt like we did the most important things with the days we had. As a company, KimKim was easy to deal with and very communicative. We would definitely use them again! Read more

This trip was amazing. Esteban created an awesome itinerary for us. We felt like we did the most important things with the days we had. As a company, KimKim was easy to deal with and very communicative. We would definitely use them again!

Hotel Reviews
Island Magic Beach Resort Ltd
Caye Caulker

We ended up moving to island Magic Villas which was a better fit for us

Hidden Valley Wilderness Lodge
Mountain Pine Ridge

What an amazing surprise this turned out to be. The room was comfortable and well-furnished. We had a screened in patio. The staff was super nice and always helpful. I would definitely stay here again! And the onsite restaurant, Sap & Slate was incredible. Totally exceeded our expectations!

Authenticity & Character
It was comfortable. The pool and hot tub were nice after a day out touring
Location
The hiking trails around the hotel were numerous and led to waterfalls and hidden pools.
Staff
All of the staff were so friendly and eager to please. Very well trained and passionate about their work to make us happy.
Cleanliness & Comfort
Activity Reviews
Caracol Mayan Site
Caracol Mayan Site
Belize

Learning about the Mayan culture by visiting this city was a great experience. Our guide, Baudilio, was so passionate about sharing his knowledge with us. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
ATM Cave | Actun Tunichil Muknal
ATM Cave | Actun Tunichil Muknal
Belize

Absolutely amazing. The entire day was awesome. Rafael was so full of information, we all learned so much about the Mayan culture. Hiking in was fun and swimming in the cave was super cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Esteban Tittaferrante
Esteban
Esteban Tittaferrante
Local specialist in La Antigua Guatemala, Guatemala, Central America | Replied on Apr 22, 2026

Dear Dana,

Thank you so much for your wonderful feedback. I’m really happy to hear that you had such an amazing trip and that the itinerary helped you make the most of your time—that’s exactly what I aim for when planning.

It also means a lot to know that your experience with KimKim felt smooth and communicative from start to finish.

I truly appreciate your trust, and I’d love to help you plan another adventure whenever you’re ready. I’d especially love for you to travel to Guatemala—my home country—so we could meet in person and create your next experience together.

Warm regards,
Esteban

Our guide was amazing - he spent 12 days with...
Sri Lanka | Apr 3 - Apr 15, 2026

Julia
Julia M.
New Zealand | Reviewed on Apr 21, 2026
Our guide was amazing - he spent 12 days with us, showing us the beauty of his country. He was flexible to our requirements, a torrent of knowledge, humble and a fabulous driver! Read more

Our guide was amazing - he spent 12 days with us, showing us the beauty of his country. He was flexible to our requirements, a torrent of knowledge, humble and a fabulous driver!

Hotel Reviews
Goldi Sands Hotel
Negombo

Lovely rooms and two great pools. Right I. The beach but we were disappointed by the cleanliness of the beach. It was a quick stop so didn’t affect us too much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Granbell Hotel Colombo
Colombo

Nice hotel but seemed to appeal to the young crowd rather than have a family feel. We struggled to find anywhere to sit by the pool and get towels. Right on the coast. Was good to see the commuter train roll in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smallest room as we would expect in Colombo. Loved the toilet seat!
Ella Flower Garden Resort
Ella
Authenticity & Character
Location
Close to zip line/ and Little Adam’s Peak walk.
Staff
Cleanliness & Comfort
Huge room with the most breathtaking view!
Galway Heights
Nuwara Eliya

This was our favourite place to stay! Staff were lovely ( although there were a lot of them) Hotel had a lovely feel to it.

Authenticity & Character
Location
It was a little isolated but in fabulous surroundings with nice walks.
Staff
Cleanliness & Comfort
Fox Kandy by Fox Resorts
Heerassagala, Kandy
Authenticity & Character
Location
It was quite a long way out of town but we loved the isolation and views!
Staff
Cleanliness & Comfort
Athena Lake
Dambulla

We had a huge room. Small scale hotel - it was nice to have very personalized service. Amazing waiter.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Turtle Hatchery Visit
Turtle Hatchery Visit
Sri Lanka

I question the ethics of this sanctuary. It’s hard to know really. It was interesting but some if the turtles looked sad.

Quality of Experience
Guides, Drivers and Staff
Transport
Yala National Park Jeep Safari
Yala National Park Jeep Safari
Sri Lanka

We were lucky and saw leopards, a sloth bear and a wild pig! We were a little concerned about the number of jeeps gathered around the bear and how long they managed to get in his way for. We still enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Negombo
Arrive in Negombo
Negombo
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Ella
Discover Ella
Sri Lanka

Kids did the zip line and pistol shooting . The morning walk was also fabulous. It was also great to be able to walk to the bridge from the hotel. Ella is a lovely little town to explore on foot.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Train Ride in Sri Lanka's Hill Country (Kandy/Nuwara Eliya/ Ella)
Scenic Train Ride in Sri Lanka's Hill Country (Kandy/Nuwara Eliya/ Ella)
Sri Lanka

It was a bit touch and go about whether we had tickets or not but it was a great experience sitting in 3rd class with the samosa man! Our guide went to great efforts to make sure we had seats.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour a Sri Lankan Tea Plantation
Tour a Sri Lankan Tea Plantation
Sri Lanka

Touristy but we were the only ones there. Was fun dressing up and picking tea and walking through the factory.

Quality of Experience
Guides, Drivers and Staff
Li
Transport
Discover Kandy: Temple of the Sacred Tooth visit
Discover Kandy: Temple of the Sacred Tooth visit
Kandy

Interesting - didn’t realize we couldn’t actually see the tooth! Loved hearing about the elephants!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Spice gardens, wood carving centers & gem museums in Kandy
Visit Spice gardens, wood carving centers & gem museums in Kandy
Sri Lanka

Quite touristy but it was really interesting and we loved the ‘free’ massage.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sigiriya Rock Fortress
Visit Sigiriya Rock Fortress
Sri Lanka

Awesome! We left early and went back to the hotel for breakfast after. Avoided huge crowds and the heat. Beautiful views and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Ancient Polonnaruwa
Discover Ancient Polonnaruwa
Sri Lanka

Too hot for us to enjoy really!!!! Interesting but we cut it short.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Dambulla Cave Temple Complex
Explore the Dambulla Cave Temple Complex
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
RITIGALA SANCTUARY AND ANCIENT BUDDHIST MONASTERY
RITIGALA SANCTUARY AND ANCIENT BUDDHIST MONASTERY
Sri Lanka

Great first spot to stop. We were the only ones there which made it very special and our local guide was great. Again, it was unbearably hot!!! The guide actually invited us to his place and his wife made us cold drinks!

Quality of Experience
Guides, Drivers and Staff
Transport
Wilpattu National Park Wildlife Safari
Wilpattu National Park Wildlife Safari
Sri Lanka

Great go skiing experience bug it was SO hot. We ended up altering staying at the Yala equivalent. Loved the campfire and dinner experience. The optional bush walk wasn’t too exciting. We did ask for a reconfiguration of the room and an extra fan and both were sorted promptly.

Quality of Experience
Guides, Drivers and Staff
Transport
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Sri Lanka

We didn’t do the cycling - not sure why. We took a tractor instead of the bullock cart. This was due to time constraints I think but would have preferred the cart. The boat was lovely. The whole thing was a Bit touristy but it was fun and everyone enjoyed it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shalindra Samarakoon
Shalindra
Shalindra Samarakoon
Local specialist in Sri Lanka | Replied on Apr 21, 2026
Hi Julia, Thank you so very much for your amazing review & comments!
I'm more than happy that you enjoyed your vacation in Sri Lanka and experienced our local hospitality with our well experienced guide too. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite you to come...
Read more

Hi Julia,

Thank you so very much for your amazing review & comments!
I'm more than happy that you enjoyed your vacation in Sri Lanka and experienced our local hospitality with our well experienced guide too. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite you to come again to Sri Lanka to discover & explore the northern part as well.

Stay connected with Kimkim Travel!
I'm always available for any future requirements of trip planning to Sri Lanka.

Thank you,
Shalindra

Overall, the service provided by the local to...
Peru | Apr 2 - Apr 10, 2026

Nphlnn
Nphlnn P.
Singapore | Reviewed on Apr 21, 2026
Overall, the service provided by the local tour team was good. They were helpful and responsive in accommodating our requests and offering recommendations or adjustments during the trip. However, prior to our arrival, while arranging the trip through Kimkim, we did not receive the level of support we expected. The responsiveness and service mindset did not meet our expectations. In addition, the hotels selected were not worth with the price we paid. In some cases, the hotel staff informed... Read more

Overall, the service provided by the local tour team was good. They were helpful and responsive in accommodating our requests and offering recommendations or adjustments during the trip.

However, prior to our arrival, while arranging the trip through Kimkim, we did not receive the level of support we expected. The responsiveness and service mindset did not meet our expectations.

In addition, the hotels selected were not worth with the price we paid. In some cases, the hotel staff informed us that they do not have room types suitable for three people, even though the booking was made for three. As a result, the space was insufficient, particularly for our luggage.
For certain hotels, the locations were quite far from the town center, making it inconvenient to access restaurants on foot, despite there being many better-located hotels available.

Overall, we are not satisfied with the service experience and would prefer to arrange our own bookings in the future.

Activity Review
Full-day Trekking Laguna de los Tres
Full-day Trekking Laguna de los Tres
El Chaltén

The guide is super support. The local team is also support and check everthing for our new request.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez

I had a wonderful time on our Northern Lights...
Finland | Mar 18 - Mar 28, 2026

K
Karl M.
Seattle, WA | Reviewed on Apr 21, 2026

I had a wonderful time on our Northern Lights trip in Norway and Finland. Some of our planned activities were cancelled due to the warm weather and lack of snow. Moonika took care of rebooking cancelled activities like snow shoeing, dog sledding and snowmobiling to other locations that still had snow. We were able to see the Northern lights in several locations and enjoy the culture and history of the area. Overall, a very enjoyable vacation and would highly recommend Moonika in coordinating travel plans.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Apr 21, 2026

Hello Karl,

Thank you so much for your kind words! I’m really glad we could adjust the plans and still make the most of your trip. It’s great to hear you got to experience the Northern Lights and enjoy everything along the way. I hope to have you as our guests again in the future.

Best,
Moonika

Very happy with the private tour.
South Korea | Mar 16 - Mar 21, 2026

Manon
Manon B.
Canada | Reviewed on Apr 20, 2026
This was a private guided tour. Jessica was great in answering our questions and providing details on the itinerary. She also checked on us at the end of the day which was really appreciated. Our 2 guides did a great job. They were on time and flexible. Read more

This was a private guided tour. Jessica was great in answering our questions and providing details on the itinerary. She also checked on us at the end of the day which was really appreciated.

Our 2 guides did a great job. They were on time and flexible.

Hotel Reviews
Shilla Stay Busan Haeundae
Authenticity & Character
Location
Walking distance to a beautiful beach and restaurants.
Staff
Cleanliness & Comfort
Lahan Select Gyeongju
Gyeongju
Authenticity & Character
Location
Staff
Cleanliness & Comfort
L7 Myeongdong by LOTTE
Authenticity & Character
Location
It was 2 streets away from the hub of street food.
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 22, 2026
Hi Manon,
Greetings from Jessica。
Thank you so much for your feedback—it truly means a lot to me. I’m really glad to hear that you enjoyed the trip and found the itinerary helpful. It was my pleasure to assist you throughout the planning process, and I’m especially happy to know that the daily check-ins were appreciated. I’ll also be sure to pass along your lovely feedback to your guides—they will be delighted to hear that their efforts made a positive impact on your experience. Thank you... Read more

Hi Manon,
Greetings from Jessica。

Thank you so much for your feedback—it truly means a lot to me.

I’m really glad to hear that you enjoyed the trip and found the itinerary helpful. It was my pleasure to assist you throughout the planning process, and I’m especially happy to know that the daily check-ins were appreciated.

I’ll also be sure to pass along your lovely feedback to your guides—they will be delighted to hear that their efforts made a positive impact on your experience.

Thank you again for trusting me with your journey. I hope to have the opportunity to assist you with another trip in the future!

Warm regards,
Jessica

Fabulous trip to New Zealand !
New Zealand | Mar 7 - Mar 27, 2026

B
Beth F.
Kansas City, MO | Reviewed on Apr 20, 2026
My husband & I booked a catamaran trip in the north island of New Zealand for March 2026 and decided to stay a couple of weeks extra to see more of the country. A friend told us about kimkim and we decided to give it a try. So glad we did!!! We had a fabulous trip!!! Monika, the local specialist we worked with, did a wonderful job helping us plan where to go and what to see in the north island before the boat trip and the south island for the two weeks remaining on our stay in New... Read more

My husband & I booked a catamaran trip in the north island of New Zealand for March 2026 and decided to stay a couple of weeks extra to see more of the country. A friend told us about kimkim and we decided to give it a try. So glad we did!!! We had a fabulous trip!!! Monika, the local specialist we worked with, did a wonderful job helping us plan where to go and what to see in the north island before the boat trip and the south island for the two weeks remaining on our stay in New Zealand. She made sure we saw and experienced as much as we possibly could in our timeframe. We stayed in nice hotels (some with free laundry facilities which we needed), went on great tours to beautiful places (some included food &/or wine), and was provided transportation in several locations (when we didn't have a rental car). Monika also gave us recommendations on other things to see and do in every place we stayed and as we traveled around the country. She even gave us driving tips . Her attention to detail was amazing!! She took great care of us before, during and after our trip. We had a couple of issues with vendors that were no fault of ours or hers. She intervened on our behalf and made sure we got reimbursed.
We will definitely use kimkim on our next adventure and we highly recommend Monika if you are going to New Zealand!

Hotel Reviews
Distinction Christchurch Hotel
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M Social
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vicarage Geraldine
Geraldine

Beautiful restoration of an old vicarage!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millennium Hotel Rotorua
Rotorua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Gems  - City Cultural Walk
Hidden Gems - City Cultural Walk
Christchurch
Quality of Experience
Guides, Drivers and Staff
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown
Quality of Experience
Guides, Drivers and Staff
Transport
Queenstown Wine Sampler tour (half day)
Queenstown Wine Sampler tour (half day)
Queenstown
Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound  - return coach and cruise from Queenstown (Real NZ)
Milford Sound - return coach and cruise from Queenstown (Real NZ)
Queenstown
Quality of Experience
Guides, Drivers and Staff
Transport
Ahi Restaurant - 4 snacks and 4 courses
Ahi Restaurant - 4 snacks and 4 courses
Auckland
Quality of Experience
Food
Guides, Drivers and Staff
Hobbiton Movie Set  'Signature Tour' from the Shire’s Rest™
Hobbiton Movie Set 'Signature Tour' from the Shire’s Rest™
Matamata
Quality of Experience
Guides, Drivers and Staff
Transport
Te Puia  - Thermal valley guided experience with Haka performance and Hangi lunch
Te Puia - Thermal valley guided experience with Haka performance and Hangi lunch
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Nocturnal Adventure Glow-worm Tour
Nocturnal Adventure Glow-worm Tour
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 20, 2026

Thank you so much for your kind words, Beth!

I’m so glad you had a wonderful trip — it was a pleasure planning it for you and Fred !

Wishing you many more amazing travels ahead! ✨

Warm regards from New Zealand ! Monika

The prospect of planning a trip to Japan with...
Japan | Mar 31 - Apr 10, 2026

H
Hanna J.
Ashburn, VA | Reviewed on Apr 20, 2026
The prospect of planning a trip to Japan with my two young kids was so overwhelming that we turned to KimKim for help and I’m very glad we did. They had a basic outline for a family trip to Tokyo, Osaka, and Kyoto that we were able to tweak to suit our preferences. There was a great mix of fun for the kids (Disney, Universal) and sightseeing for the adults (Meiji Shrine, Mt. Fuji, etc.) for the adults. All of the transportation was booked beforehand and seamless. Eleanor (our local... Read more

The prospect of planning a trip to Japan with my two young kids was so overwhelming that we turned to KimKim for help and I’m very glad we did. They had a basic outline for a family trip to Tokyo, Osaka, and Kyoto that we were able to tweak to suit our preferences. There was a great mix of fun for the kids (Disney, Universal) and sightseeing for the adults (Meiji Shrine, Mt. Fuji, etc.) for the adults. All of the transportation was booked beforehand and seamless. Eleanor (our local specialist) always answered my questions quickly and she checked in throughout our trip to make sure everything was going well. A special thanks to our tour guides Machiko, Nick, and Sunny who were so knowledgeable and patient.

Local specialist: Eleanor Chen

Attentive service and detailed planning!
Belize | Apr 10 - Apr 15, 2026

S
Selina I.
Newark, NJ | Reviewed on Apr 20, 2026
First time I used kimkim platform to connect with a local specialist. Esteban, Sylvia and the entire team was very patient as they put together an itinerary for us. Throughout the trip, they are always accessible and checking in on us. We made a couple of requested changes and all were handled efficiently with a great service attitude. Read more

First time I used kimkim platform to connect with a local specialist. Esteban, Sylvia and the entire team was very patient as they put together an itinerary for us. Throughout the trip, they are always accessible and checking in on us. We made a couple of requested changes and all were handled efficiently with a great service attitude.

Hotel Review
Hidden Valley Wilderness Lodge
Mountain Pine Ridge

Immersed in nature, on a vast area of private ground within the Mountain Pine Ridge. Many trails and walks and waterfalls within their grounds. Perfect if you are looking for a retreat/quiet/nature environment. Chef Sean and the onsite restaurant team cook up delicious menu with all local sourced ingredients -- 5 stars amazing! All the staff here are helpful and friendly, always a smile!

Authenticity & Character
Location
Wonderful environment in the valley. However, if you want access "to town" then this will feel a bit remote.
Staff
Great service, always a smile, makes you feel right at home. They truly take pride in providing the guests with a memorable experience.
Cleanliness & Comfort
Activity Reviews
Caracol Mayan Site
Caracol Mayan Site
Belize
Quality of Experience
Guides, Drivers and Staff
ATM Cave | Actun Tunichil Muknal
ATM Cave | Actun Tunichil Muknal
Belize

Must do! Archeology in situ. Our guide Raphael is very knowledgable and experienced.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Esteban Tittaferrante
Esteban
Esteban Tittaferrante
Local specialist in La Antigua Guatemala, Guatemala, Central America | Replied on Apr 22, 2026
Dear Selina, Thank you so much for your thoughtful message. I’m really glad to hear that your first experience with kimkim was such a positive one. It was a pleasure working with you to create your itinerary, and I truly appreciate your patience and flexibility throughout the planning process. I’m also happy to know that you felt supported during the trip and that any changes were handled smoothly—that’s always our goal. All of our team will be so pleased to hear your kind words as... Read more

Dear Selina,

Thank you so much for your thoughtful message. I’m really glad to hear that your first experience with kimkim was such a positive one.

It was a pleasure working with you to create your itinerary, and I truly appreciate your patience and flexibility throughout the planning process. I’m also happy to know that you felt supported during the trip and that any changes were handled smoothly—that’s always our goal.

All of our team will be so pleased to hear your kind words as well.

Thank you again for your trust. I’d love to help you plan another adventure in the future—and I’d especially love for you to visit Guatemala, my home country, so we can meet in person and create your next experience together.

Warm regards,
Esteban

The trip into the Amazonia was really an eye-...
Ecuador | Mar 27 - Apr 10, 2026

T
tommy h.
Minneapolis, MN | Reviewed on Apr 20, 2026
The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center. Read more

The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center.

Hotel Reviews
Hotel La Laguna
Puerto Villamil

Puerto vida meal is comparatively small and not a lot going on so this is probably one of the premier hotels there it was clean comfortable the staff was accommodating

Authenticity & Character
It's near the ocean near the port and not too far from the few restaurants that exist there
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Hotels right in the center of keto and the Old Town so it's very convenient that way it's an old building much like Old Town you would expect the only downside that I had was there's a lot to gate to get out in caseville fire could have been problematic

Authenticity & Character
Very real old building
Location
Right in the center of Old Town quito
Staff
Staff was always super accommodating ready to help always open the door when you ring the bell breakfast was good and well served generally very nice
Cleanliness & Comfort
Very clean very comfortable no questions in that area
Hotel Galapagos Suites
Puerto Ayora

The owner of the hotel was super accommodating worried about us making all of the connections and whatnot call people just super helpful

Authenticity & Character
A nice courtyard very well camped Hotel
Location
Just off the main street close to the restaurants but not loud
Staff
Can't say enough about how helpful the order was the woman was super duper
Cleanliness & Comfort
Very clean very comfortable
Casa Playa Mann
Puerto Baquerizo Moreno

The service is great the hotel is a lovely location and the owners are super friendly they go out of their way to make you feel comfortable

Authenticity & Character
It's authentic clearly built with some thought
Location
Close enough to the downtown area but without the crowds really close to a beach that's beautiful and a very comfortable location very comfortable Hotel
Staff
The owners were tremendous in service
Cleanliness & Comfort
Just excellent
Napo Cultural Center
Quito

I guess it's a hotel The cottages are really very nice when we were there was not a high concentration of people so it was very quiet also something I really appreciate they're very authentic they're in the rainforest but easy enough to walk to the pads are well done the food is great the service was very good and it was just a fun place to be

Authenticity & Character
The cabins are clean easy to get to up off the ground and it is the rainforest
Location
In the rainforest what more is to be said
Staff
Super service at the meals everything was very well done
Cleanliness & Comfort
Clean comfortable cabins
Courtyard by Marriott Quito Airport
Quito
Authenticity & Character
He'll tell us at the airport so arrivals and departures are made super simple highly recommended if you got wait times involved
Location
Staff
Staff are very helpful courteous and very businesslike
Cleanliness & Comfort
Super clean Hotel easy to use
Activity Reviews
Snorkel at Los Túneles
Snorkel at Los Túneles
Ecuador

I'd pretty much give it up snorkeling by the time we got here my partner was much into it but I did talk to a nice young German guy who had eardrum problems and couldn't snorkel so that part was really worthwhile. You get a whole different perspective no

Quality of Experience
Walking on the lava was impossible for me I have no balance so that was torture
Guides, Drivers and Staff
I thought the guys did a great job and the boat driver was very good an old fisherman knew how to get amongst the rocks
Transport
He retired fisherman who knew the rocks in the passages and went places that I thought were pretty darn narrow
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Ecuador

I would have to characterize this is a low quality adventure essentially a paddle around the narrow Bay or a small Bay there are things to be seen lots of turtles some penguins but all in all you're out in the hot sun and open Kayak it wasn't my favorite

Quality of Experience
Less than an hour paddle and an open Kayak not my favorite
Guided Hike to Tortuga Bay
Guided Hike to Tortuga Bay
Ecuador

A great Beach although some of the locals did refer to it as torture Beach the water was very nice at the equator hot hot hot sun very little shade on the trail but still very nice trail as a person who passed us commented Camino del Diablo

Quality of Experience
Enjoyed standing in the water after the hike
Food
Stopped at a local restaurant $7 lunches very good
Guides, Drivers and Staff
Guide was good got taxis and introduced us to a local restaurant when we got back that was $7 lunch very good something I would not have tried on my own
Transport
A typical taxi ride in a pickup truck
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Ecuador

Probably could have avoided this activity a Long Walk 3% up to the top end when you get there there's civista but not much in the Vista but it is hot

Quality of Experience
Long walk up a a ton of stairs with not a huge amount of scenery at the top
Transport
A long slow boat ride however the yucca puffs were good
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Ecuador

Lots of huge tortoises the one right at the entrance at likes the bananas that are hanging up will follow you around if you're wearing bright yellow shoes he's pretty sure that those are bananas so that was a good time lots of tortoises they're just doing tortoise like things

Quality of Experience
Food
Ate at the restaurant as part of this event and it was very good food your typical chicken or fish well done tasty
Guides, Drivers and Staff
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

A strangely compelling place it's very out of the ordinary not what I expected at all and I really enjoyed it

Quality of Experience
It was hot as it is at the equator but there's quite a bit of shade which I found to be useful and the museum Center part is air conditioned so it gave you a little bit of relief
Guides, Drivers and Staff
Good guide
Bike Ride & Visit La Lobería
Bike Ride & Visit La Lobería
Ecuador

A lot of sea lions everywhere but they had decent restaurants and certainly an experience of different types of people's and whatever bingo game on a Friday night sea lion in the middle of the plaza experience

Quality of Experience
Guides, Drivers and Staff
Staff was truly amazing our guide and driver was it really interesting guy
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Ecuador

Water clarity was not particularly good the day we were there so it was kind of disappointing I'm not a huge fan of snorkeling but you didn't really get to see very much because of the water clarity issues

Quality of Experience
Guides, Drivers and Staff
The staff and the drivers did what they could but you only can work with what you got
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador

So much more at the equator than you could ever even consider second time I've been there and they have added the actual equator center not just the monument that was apparently a bit off .

Quality of Experience
When you're right down the equator things really happen differently balances completely different water does not have a Coriolis effect who knew
Guides, Drivers and Staff
Thought they were all very good
Last rainforest activities, Transfer to Coca & Flight to Quito
Last rainforest activities, Transfer to Coca & Flight to Quito
Ecuador

Another two and a half hour boat ride back up the river it had rain so there was quite a bit of log and debris floating in the river luckily the captain of the boat was able to avoid at all

Quality of Experience
Another long boat ride
Urban Bike Tour
Urban Bike Tour
Quito

Given the altitude changes in keto and the steepness of the hills we were somewhat concerned about the bike trip it turned out to be kind of a highlight actually we went to the serpent house in the park and an open air fruit market that was truly great the guides were both very good and it turns out they had the pretty flat route

Quality of Experience
Really enjoyed the Open Air market and the fruit
Guides, Drivers and Staff
Very good guiding experience they didn't push us too hard to and traffic was not that bad
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador

Two and a half hours up the river a clay Bank to unload on and a muddy trail to get to the lodge it was an adventure the little electric carts that they use have no suspension but it was all just really worthwhile

Quality of Experience
Second time in the Amazonian rainforest and it just an amazing place to be
Guides, Drivers and Staff
They were all really good at what they did
Transport
Long boat rides long paddles the paddles up the Blackwater River a lot of animals out there monkeys jumping across the waterway Caymans birds huge blue butterflies that are so iconic
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Yasuni National Park

I enjoyed the women's Center and the experience that we had there the way that the fires were built the cooking the food bits it was all very interesting the night walk was dark and wet the day we were there but that's kind of what the rainforest is about

Quality of Experience
Definitely something you need to experience
Food
Excellent food including the jungle bacon
Guides, Drivers and Staff
Transport
It's a long ways up there for a couple of hours so comfortable seats help
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Yasuni National Park

The clay elixir something everybody should probably experience at least once the parrots are truly showing their their own behaviors

Quality of Experience
It's a very popular place so they're typically will be several boats in the river at the same time
Guides, Drivers and Staff
Our guide was excellent pointed out things that we might not have seen on our own
Transport
A boat ride like all the others on the river
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Apr 22, 2026

Dear Tommy,

Thank you so much for taking the time to share your feedback on each hotel and activity. It is always super helpful to know your feedback for improvement. I'm glad that the experience in the Amazon was an eye-opener for you and that you enjoyed

Thank you again for choosing to travel with us. I wish you many more wonderful adventures in the future!

Warmly,
Ariel

Culture, Food, Spirit and Beach
Thailand | Apr 4 - Apr 17, 2026

Anne Carole
Anne Carole M.
Switzerland | Reviewed on Apr 20, 2026
I traveled with my 15 years old daughter and we had an amazing time in Thailand. Food tour with Keng - a must! Thank you for all your interesting informations about the culture. Kanchanaburi with Ao - such a passionate person! Erawan Waterfalls 🎉. Ayutthaya with Bom visiting the ruins of the temple - and thanks for the stop in a 7-eleven where you knew about the best ramen 😂 my daughter loved it! Chiang Rai visiting the golden triangle - a historical fact and interesting... Read more

I traveled with my 15 years old daughter and we had an amazing time in Thailand.

Food tour with Keng - a must! Thank you for all your interesting informations about the culture.

Kanchanaburi with Ao - such a passionate person! Erawan Waterfalls 🎉.

Ayutthaya with Bom visiting the ruins of the temple - and thanks for the stop in a 7-eleven where you knew about the best ramen 😂 my daughter loved it!

Chiang Rai visiting the golden triangle - a historical fact and interesting history.

Chiang Mai - I loved the trekking including seeing the snake on the tree 😬

And at the end 4 beautiful days in Phuket at Kata Noi Beach.

Jeab organized everything for us and - it was a great trip! We appreciated it a lot!

Hotel Reviews
Katathani Phuket Beach Resort
Phuket

Lots of pools and restaurants, staff is very friendly

Authenticity & Character
Location
Quiet area
Staff
Cleanliness & Comfort
Amata Lanna Village
Chiang Mai

Lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Legend Chiang Rai Boutique River Resort & Spa
Chieng Rai
U Inchantree Kanchanaburi Hotel
Kanchanaburi

A lovely place and great service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Bangkok Hotel G
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Island Hopping by Luxury Long-tail (Private)
Phuket Island Hopping by Luxury Long-tail (Private)
Phuket

The description of the tour sounds nicer than it is. No inflatable mattress or others, boats are very old and not very clean, they had to look for life jackets as most of them were broken. After we wanted to leave the first island earlier (beach was full of waste) we had to wait 30 minutes as our boat was gone (maybe for other passengers?) Pictures of this trip look amazing but in reality it’s different.

Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park Trekking
Doi Inthanon National Park Trekking
Chiang Mai

Great tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Day Care at Patara Elephant Farm
Elephant Day Care at Patara Elephant Farm
Chiang Mai

Unfortunately they didn’t tell us a lot about this place and the elephants. If you want a lot of pictures with elephants, it’s the tour you have to make.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Doi Suthep Temple Tour
Half Day Doi Suthep Temple Tour
Chiang Mai
Khantoke Dinner
Khantoke Dinner
Chiang Mai

The dancers are from a dance school. A nice evening. Very touristy

Chiang Rai - Chiang Mai via Wat Rong Khun (v.v)
Chiang Rai - Chiang Mai via Wat Rong Khun (v.v)
Thailand

We loved the white temple as it is a modern version of a temple

Golden Triangle and Mekong River Boat (Private)
Golden Triangle and Mekong River Boat (Private)
Chiang Rai
Kanchanaburi - Ayutthaya and drop at Don Muang Airport (Private)
Kanchanaburi - Ayutthaya and drop at Don Muang Airport (Private)
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Erawan Waterfall, Hellfire Pass (Private)
Erawan Waterfall, Hellfire Pass (Private)
Kanchanaburi

Great tour! And refreshing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maeklong Railway & Damnoen Saduak Floating Markets
Maeklong Railway & Damnoen Saduak Floating Markets
Bangkok

Would absolutely recommend the Floating Market.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Bangkok City Safari with lunch (Private)
Full Day Bangkok City Safari with lunch (Private)
Bangkok
Michelin Guide Street Food by Tuk Tuk
Michelin Guide Street Food by Tuk Tuk
Bangkok

A must! Great food tour try and places where I never would have been.

Quality of Experience
Food
Guides, Drivers and Staff
They knew exactly where to go - we had a food-lover-guide! Great!
Transport
Local specialist: Jeab Kwanchanok

The trip was good.
The Netherlands | Apr 6 - Apr 15, 2026

P
Patricia C.
Atlanta, GA | Reviewed on Apr 20, 2026
The trip was good. We didn't visit all the planned events for various reasons. Those we did visit were mixed in reviews. Some were quite good - examples; Rembrandt House, all three walking tours. The guides were excellent, particularly Dany in Ghent. The hotels selected were all wonderful. Issues. We planned too many things for each day. And as older people we were not willing to go late into the night. So due to tiredness and not being able to locate some of the places, we skipped... Read more

The trip was good. We didn't visit all the planned events for various reasons. Those we did visit were mixed in reviews. Some were quite good - examples; Rembrandt House, all three walking tours. The guides were excellent, particularly Dany in Ghent. The hotels selected were all wonderful.

Issues. We planned too many things for each day. And as older people we were not willing to go late into the night. So due to tiredness and not being able to locate some of the places, we skipped some things. Example - we NEVER found the Anne Frank House. We rode trams, walked and walked and walked and rode another tram and walked some more. Google Maps led us astray. And in general, more and better directions from Beat The KimKim would have helped. Another example of this is when we arrived in Amsterdam we could not decipher the instructions to find our hotel from the train station. Of course now we know it's quite simple and easy. But after an overnight flight and exhaustion we walked 45 minutes and finally stumbled into the Hotel.

Also, the Choco Story event was not very interesting to us. The Montessori house was great - Patty is a retired teacher so this was Mecca for her. And the lace museum was good. The highlight was the tulip gardens! Super beautiful! We didn't even try to reach the windmills since the directions to find a bus then fins another bus seemed too tiring for old people.

Thank you for asking!

Local specialist: Lisa van den Eerenbeemt

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