Kimkim Trip Reviews

4.8
Based on 18,307 ratings
Read 18,307 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Greece was an unforgettable experience
Greece | Oct 15 - Oct 22, 2025

Sharon
Sharon N.
Derby, KS | Reviewed on Nov 05, 2025
Our trip to Greece was an unforgettable experience. The accommodations were beautiful and within easy walking distance. Each of the excursions and guides exceeded our expectations. I was especially pleased with ease of using the app and having tickets and boarding passes readily available. I was also pleased with the ease of communication where ever we were. Read more

Our trip to Greece was an unforgettable experience. The accommodations were beautiful and within easy walking distance. Each of the excursions and guides exceeded our expectations. I was especially pleased with ease of using the app and having tickets and boarding passes readily available. I was also pleased with the ease of communication where ever we were.

Hotel Reviews
Athens Manor Houses
Athens

This hotel was amazing! It was modern, with glimpses of the past just outside the windows. I especially enjoyed quiet time on the spacious balcony.

Authenticity & Character
Although this hotel is very modern, it is surrounded by architecture of a bygone era…just lovely.
Location
This hotel is located in a lively section of the city with easy access to restaurants and shops. It was within easy walking distance to sightseeing or exploring the area.
Staff
The staff was very helpful.
Cleanliness & Comfort
This hotel was very clean and well-appointed with the latest conveniences. We were very pleased and comfortable ending our stay in Athens in this hotel.
Cyano Suites
Naxos

This hotel was absolutely beautiful and the views from our balcony were lovely. The room was very modern and spacious. The in-room jacuzzi was amazing! The host was very friendly and helpful.

Authenticity & Character
This hotel was very modern, with every possible need met. The breakfasts were delicious and had a large variety of traditional Greek foods. The staff was very helpful.
Location
it was the location was good…we enjoyed looking out on the water and Apollos Gate from our balcony. It was very easy to find at the end of a long day of sightseeing.
Staff
the state staff were very helpful and eager to help if needed.
Cleanliness & Comfort
This was a very modern, spacious and clean hotel. We were very comfortable staying here and loved having 2 full bathrooms! The were also 2 separate sitting areas.
Above Blue Suites
Santorini

This hotel offered a picture postcard view from the private balcony. The room itself was spacious and comfortable. The bathroom was beautiful and spacious, if lacking in hooks for towels, robes, etc.

Authenticity & Character
The views were heavenly!
Location
This hotel was very conveniently located to several restaurants and walking around the area.
Staff
The staff were superb and very friendly. We felt very comfortable here.
Cleanliness & Comfort
The hotel was nice and clean.
18 Micon Street
Athens

Loved the hotel and the location. The staff were very pleasant and helpful.

Authenticity & Character
This hotel had a charming boutique feel. Modern, yet comfy.
Location
The hotel is located in a lively area with great dining and shopping options. It was an easy walk to the Acropolis and other sites.
Staff
The staff were very pleasant and helpful. We were very comfortable interacting with various staff memebers.
Cleanliness & Comfort
The hotel was very clean and comfortable. We especially enjoyed the large corner balcony.
Activity Reviews
E-bike experience with tastings
E-bike experience with tastings
Naxos

Unfortunately, it rained and the e-bike tour was cancelled.

Quality of Experience
N/A
Food
N/A
Guides, Drivers and Staff
N/A
Transport
N/A
Santorini highlights tour with wine tasting
Santorini highlights tour with wine tasting
Santorini

This was a very enjoyable group tour. The guide was very personable, open and honest. We enjoyed our excursion immensely.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus as comfortable enough…the driver was amazingly skilled!
Acropolis & Museum tour
Acropolis & Museum tour
Athens

Our tour guide was absolutely fabulous. Her wealth of knowledge and passion for Athens and the Acropolis made the experience so enjoyable. She was extremely personable and easy to relate to. I have so much admiration and praise for her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Nov 06, 2025

Dear Sharon,
Thank you so much for providing such a detailed review of every part of your trip. I truly appreciate it!
It was such a pleasure planning your trip, and I’m so happy to hear that you found your personalized app helpful. I’ll make sure to pass along your kind words to Popi as she’ll be so happy to hear them.
If you ever decide to visit Greece again, I’d love to hear from you and help make your next trip just as memorable.
Wishing you all the best,
Eirini

Lorenza is knowledgeable and responsive
Italy | Oct 12 - Oct 25, 2025

J
jo d.
Lexington, MA | Reviewed on Nov 05, 2025
Lorenza did a great job creating a wonderful vacation with us. It helped that we had a video call at the beginning of our planning, and that was a nice connection. We flew into Catania and drove right up to Taormina for 3 nights, then Siracusa, Modica, Agrigento, Marsala, and finally Palermo. We booked 2 hotels on our own and Lorenza recommended and booked the rest. The day tours were terrific and high quality, and all ground transportation she arranged worked very well. There were some... Read more

Lorenza did a great job creating a wonderful vacation with us. It helped that we had a video call at the beginning of our planning, and that was a nice connection. We flew into Catania and drove right up to Taormina for 3 nights, then Siracusa, Modica, Agrigento, Marsala, and finally Palermo. We booked 2 hotels on our own and Lorenza recommended and booked the rest. The day tours were terrific and high quality, and all ground transportation she arranged worked very well. There were some blips, mainly relating to the app that the agency uses call Vamoos. For example, one hotel was changed for good reasons and we weren’t aware of it, so we arrived at the wrong hotel. Lorenza thought we would look in the app, but we were working from the printed itinerary. Even with that, it was a wonderful trip, with Lorenza available on WhatsApp throughout.

Hotel Reviews
Palazzo Natoli Boutique Hotel
Palermo

This is such a pretty little hotel with 24 hour reception, an amazing made-to-order breakfast, and a big suite with a full kitchen. It’s off one of the main walking streets (Via Vittorio Emanuele) so you right in the middle of the action, walking distance to everything. The room had a little balcony where you can hang out and people watch. Umbrellas in the lobby, nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viacolvento Boutique Hotel
Marsala

This was a unique little hotel. The reception desk staff was wonderful and had great ideas for restaurants and Marsala wine tours, which we hadn’t yet set up. The apartment was huge, with tons of closet space, a mini-kitchen, an iron and ironing board, a steamer, and private patio access. It’s in walking distance from the old part of town which has cute restaurants and shops. We drove over to Florio for the wine tours as it’s tough to get a taxi in Marsala. Parking was a challenge due to street cleaning one of the nights we were staying, so we had to move our car. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hedoné Design Experience B&B
Agrigento

It’s a cute and clean B&B. The room was large and comfortable, the owner provided unlimited cold water and access to the refrigerator which was great. Breakfast was good with baked goods and fresh coffee, not much protein though. The location isn’t great and parking was a challenge, although we were able to walk 20 minutes to a good restaurant. If you are just going to the Valley of the Temples, there’s no real reason to stay in Agrigento, stay outside the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Siracusa

Lovely property, walking distance to everything in Ortigia, we had a sea view to watch ocean storms! The room was very small with almost no room to put two suitcases. We had a fridge and complementary water. Front desk staff were wonderful. Buffet breakfast had a great selection of food and then you can order many more items off the menu. Great coffee, umbrellas available,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiny rooms.
Hotel Villa Paradiso Taormina
Taormina

Very nice front desk staff, we had a large room overlooking the water, On the third floor, our room had its own huge terrace with a separate entrance. We barely used the terrace because we were out so much. Breakfast was decent, the coffee was fabulous. Great location (but very windy roads to get there if you are driving, valet parking.

Authenticity & Character
Location
Walking distance to everything.
Staff
Cleanliness & Comfort
Scratchy towels.
Activity Reviews
Palermo guided walk including insight on the anti-mafia movement (private guide)
Palermo guided walk including insight on the anti-mafia movement (private guide)
Italy

Chiara met us at the hotel and was warm, friendly and knowledgeable. This was actually a 3 hour tour and well worth the time. We covered a lot of ground, and learned so much about the history of the Mafia and today’s anti-mafia movement. While there, we learned more Sicily culture and history. Well worth the time.

Quality of Experience
Guides, Drivers and Staff
We recommend Chiara for this tour, and she does others in Sicily too.
Transport
N/A we drove ourselves
Salt Pans near Trapani/Marsala - Private guided visit and salt tasting
Salt Pans near Trapani/Marsala - Private guided visit and salt tasting
Italy

This tour was surprisingly fun! These are historic salt pans that are still worked by hand, with men in the salt pans. We learned so much - how they work, how they are managed, the history of salt panning in the region, how salt is stored, etc. The tasting afterwards was crazy good, with fresh fruits, vegetables and olive oil bread to combine with different flavored salts. That was delicious. Our tour guide was wonderful, on staff at the salt pans. The store sells it all, you will want to buy salt, especially fluer de sel (“flower of salt”) which is the salt that forms a thin, delicate crust on the surface of the seawater as it evaporates. It’s the one to use for finishing and garnishing.

Quality of Experience
Guides, Drivers and Staff
The guide was outstanding, can’t recall her name!
Transport
Temple valley guided visit
Temple valley guided visit
Italy

Sabrina was fantastic. She knew all you could imagine about Sicilian history and the history of this place. She was interesting, interested, and paced the tour well. There’s a lot to cover and it can be overwhelming.

Quality of Experience
Guides, Drivers and Staff
We’d highly recommend Sabrina.
Transport
N/A, drove ourselves.
Guided visit of Villa Romana del Casale - Private Guide
Guided visit of Villa Romana del Casale - Private Guide
Italy

Marta met us at the front gate and made this tour really enjoyable. She was knowledgeable about the Villa and Sicilian history, and a very nice person as well.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A, we drove ourselves.
Modica chocolate laboratory
Modica chocolate laboratory
Italy

Sara and her husband are amazing! We had a great tour at LAeQUA including all the specialized machinery for nuts and chocolate, and made our own Modica style chocolate. They focus on fair trade ingredients and have close relationships with their suppliers. The commitment to their products and mission is infectious. This laboraty if a little bit outside of the city and well worth the drive.

Quality of Experience
interesting, informative, delicious!
Guides, Drivers and Staff
Sara was a fabulous guide.
Transport
N/A, we drove ourselves
Wine tasting and Light Lunch in Marsala area
Wine tasting and Light Lunch in Marsala area
Italy

Did we miss this? Didn’t see it on our last itinerary.

Mount Etna expedition and Etna wine experience
Mount Etna expedition and Etna wine experience
Italy

This was a great experience. Marco picked us up at our hotel and we were joined by another family of 5. He provided history and context as we were driving to Mount Etna, and gave us all some time to chat also. We stopped at a little convenience store to buy some water. Our first stop was a lava cave, which was fascinating, then we walked up the mountain to a dormant lava field. We ended with a wonderful lunch and winery tour at Cantine Petria. Would have been nice to have been provided water and walking sticks as parts of the climb were slippery and rocky. Marco was interesting, knowledgeable, and personable, and nice to spend the better part of day with.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Palermo time at your leisure
Palermo time at your leisure
Italy

Not sure how to rate this so gave it a 3. The lists provided are fine, but we used Rick Steve's book and map and the hotel map for touring. Would have be nice to get local maps from KimKim, in hindsight.

Quality of Experience
Entrance ticket to Temple Valley
Entrance ticket to Temple Valley
Italy

The entry ticket was in the Vamoos app, which we forgot. But it was there and pre-paid, so that was convenient.

Quality of Experience
Archeological Museum “Pietro Griffo” - The Temple Valley
Archeological Museum “Pietro Griffo” - The Temple Valley
Agrigento

We cancelled this when we needed to change from afternoon to morning. Gave it a “poor” to click through.

Boat Tour in Syracuse
Boat Tour in Syracuse
Italy

We cancelled this before we left. Only gave it a “poor” to be able to click through.

Local specialist: Lorenza Cannarsa

The most memorable vacation
Spain | Oct 27 - Nov 4, 2025

Melissa
Melissa B.
Somerset, NJ | Reviewed on Nov 05, 2025
I had the most amazing time in Barcelona thanks to the wonderful team at Kim Kim. Everyone I interacted with for any questions or concerns was always answered quickly and efficiently. Everything was planned to the smallest detail. They really listened to my preferences. Any adjustments needed was taken care of immediately. The tour guides and hotel choice were outstanding. It was my first time in Spain and now one of my favorite and look forward to coming back again thanks to Kim Kim. I will... Read more

I had the most amazing time in Barcelona thanks to the wonderful team at Kim Kim. Everyone I interacted with for any questions or concerns was always answered quickly and efficiently. Everything was planned to the smallest detail. They really listened to my preferences. Any adjustments needed was taken care of immediately. The tour guides and hotel choice were outstanding. It was my first time in Spain and now one of my favorite and look forward to coming back again thanks to Kim Kim. I will never travel again without them and will definitely recommend to all my family and friends. I was in good hands with Kim Kim!

Hotel Review
Yurbban Trafalgar Hotel
Barcelona

Friendly and helpful staff. Great location and great value!

Authenticity & Character
Great amenities and delicious food
Location
Walking distance to all
Staff
Everyone was helpful and friendly
Cleanliness & Comfort
Beautiful hotel
Activity Reviews
Private Day Trip to Girona
Private Day Trip to Girona
Barcelona

Great private tour of a beautiful medieval city. Such a quick train ride to get there. Learned so much history.

Quality of Experience
Guides, Drivers and Staff
Ana was wonderful! Really tailored it to our preferences
Transport
Winter Magic Nights at Casa Batlló
Winter Magic Nights at Casa Batlló
Barcelona

A site I always wanted to visit and it certainly did not disappoint. Incredible place. So whimsical and beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

Great teacher! Had a lot of fun with the small group and look forward to making the recipes again

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

This was probably my favorite part of my trip. Our guide Berta was incredible! So knowledgeable and funny too. Learned so much about Guell.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Reed

All three of our guides were excellent. Cielo...
Colombia | Oct 26 - Nov 2, 2025

C
Cary C.
Kansas City, MO | Reviewed on Nov 04, 2025
All three of our guides were excellent. Cielo (in Cartagena) was young and relatively inexperienced, but made up for it with her enthusiasm. Danielle (in Medellin) was a consummate professional: knowledgable, engaging and clear.
Daneille (in Bogota) was also knowledgable, engaging and clear and in addition was fun. We liked our time with Cielo and Danielle (in Medellin) but loved our time with Danielle.
Read more

All three of our guides were excellent. Cielo (in Cartagena) was young and relatively inexperienced, but made up for it with her enthusiasm. Danielle (in Medellin) was a consummate professional: knowledgable, engaging and clear.
Daneille (in Bogota) was also knowledgable, engaging and clear and in addition was fun. We liked our time with Cielo and Danielle (in Medellin) but loved our time with Danielle.

Hotel Reviews
Hotel De La Opera
Bogotá

Genuinely colonial; great location.

Hotel Faranda Collection Medellin
Medellin

Not enough English speaking staff. Poor service in the bar.

OSH Hotel Getsemaní
Cartagena
Cleanliness & Comfort
Activity Reviews
Bogota Highlights Tour
Bogota Highlights Tour
Bogotá

The private dinner with Maria was a little disappointing. We had no idea what to expect and had we a better description in advance, might have chosen to skip it. Although Maria was welcoming, bright, enthusiastic and totally into her "thing", I probably would have preferred dinner in an excellent restaurant.

Guides, Drivers and Staff
Loved being with the guide, Danielle. Fun in addition to being knowlegeble and flexible able
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

Loved it. Charming town.

Quality of Experience
Medellín Day Tour
Medellín Day Tour
Medellín
Visit the Silletera Culture & The Flowers of Santa Elena
Visit the Silletera Culture & The Flowers of Santa Elena
Medellín

Nacho was unbelievably knowledgable and entertaining.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Nov 04, 2025
Dear Cary,
Thank you so much for sharing such a thoughtful and detailed review of your trip to Colombia! We’re delighted to hear that you had an excellent experience with your guides. We’ll be sure to pass along your kind words to each of them — they’ll be thrilled to hear your feedback!
We also appreciate your honest comments regarding the hotels and the private dinner experience. Your insights are very valuable, and we’ll share them with our local partners to help us continue improving...
Read more

Dear Cary,
Thank you so much for sharing such a thoughtful and detailed review of your trip to Colombia! We’re delighted to hear that you had an excellent experience with your guides. We’ll be sure to pass along your kind words to each of them — they’ll be thrilled to hear your feedback!
We also appreciate your honest comments regarding the hotels and the private dinner experience. Your insights are very valuable, and we’ll share them with our local partners to help us continue improving every aspect of our travelers’ experiences.
Thank you again for choosing to explore Colombia with us — it was a pleasure to be part of your adventure!
Warm regards,
Michael & the Chaska Tours Team

Our Athens and Islands stay.
Greece | Oct 15 - Oct 22, 2025

John
John N.
Derby, KS | Reviewed on Nov 04, 2025
Eirini did an excellent job of creating a tour which included the our requests. She always answered our questions in a timely manner. In her communications she made it clear that she wanted us to have an excellent time.
Popi Georgopoulou, our guide to the Acropolis and the Acropolis Museum was excellent. Her knowledge and the information she shared with us in both places was exceptional. She enjoyed telling the history of Athens and the Acropolis. She not only told us the main points...
Read more

Eirini did an excellent job of creating a tour which included the our requests. She always answered our questions in a timely manner. In her communications she made it clear that she wanted us to have an excellent time.
Popi Georgopoulou, our guide to the Acropolis and the Acropolis Museum was excellent. Her knowledge and the information she shared with us in both places was exceptional. She enjoyed telling the history of Athens and the Acropolis. She not only told us the main points but also some of the side stories which we greatly appreciated. We highly recommend her for all of your tours.
All of our hotels were ideally located, within walking distance of many restaurants and sites.
All of our transfers were punctual, the drivers friendly, helpful and very professional. The vehicles we had were
excellent and provided more than enough room for us and our luggage.
When we needed to keep Eirini or the staff informed about situations, they were always quick to reply and offer help when needed.
Thank you to Eirini and the entire staff in Greece for making our trip and enjoyable and memorable one.

Hotel Reviews
Athens Manor Houses
Athens
Authenticity & Character
Location
Located within walking distances to may restaurants.
Staff
Cleanliness & Comfort
Cyano Suites
Naxos
Authenticity & Character
Location
Within short walking distance of Naxos.
Staff
Very helpful in finding an alternative to an activity we had planned that was rained out.
Cleanliness & Comfort
Above Blue Suites
Santorini
Authenticity & Character
Location
Beautiful view out to the ocean.
Staff
Very friendly and helpful
Cleanliness & Comfort
18 Micon Street
Athens
Authenticity & Character
Location
Located near many restaurants and within walking distance of many sites.
Staff
Cleanliness & Comfort
Activity Reviews
E-bike experience with tastings
E-bike experience with tastings
Naxos

The E-bike experience was canceled due to rain. I had to "star" poor otherwise I could not save and continue.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini highlights tour with wine tasting
Santorini highlights tour with wine tasting
Santorini

This tour hit all the highpoint of Santorini. We enjoyed the wine tasting. The highlight of the day was seeing the sun set.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis & Museum tour
Acropolis & Museum tour
Athens

Popi Georgopoulou was an exceptional tour guide. We can recommend her highly.

Quality of Experience
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Nov 05, 2025
Dear John,
I cannot thank you enough for this beautiful review! I’m so happy to hear that you had a wonderful experience in my country and that all of our partners met your expectations, especially Popi! I’ll make sure to pass along your kind words to her😊
It was unfortunate that it rained on the day of your e-bike tour, as I was so confident you would have loved it and had so much fun. Hopefully next time, when you visit Greece again, the weather will be better!
Thank you once again to you,...
Read more

Dear John,
I cannot thank you enough for this beautiful review! I’m so happy to hear that you had a wonderful experience in my country and that all of our partners met your expectations, especially Popi! I’ll make sure to pass along your kind words to her😊
It was unfortunate that it rained on the day of your e-bike tour, as I was so confident you would have loved it and had so much fun. Hopefully next time, when you visit Greece again, the weather will be better!
Thank you once again to you, Sharon, Jeanette, and Ken for your trust. I truly hope to have the opportunity to work with you again and plan another memorable trip to my country.
Wishing you all the very best,
Eirini

We cannot recommend Be A Greek enough!
Greece | Oct 5 - Oct 12, 2025

Nicole
Nicole W.
Manhattan, NY | Reviewed on Nov 04, 2025
We cannot recommend Be A Greek enough! From start to finish, the trip was completely worry-free. They were available anytime we had questions or needed help, and they even rearranged our first day when someone missed their flight. Originally, we planned this trip for 2024, but due to some issues, we had to move it back a year, and they handled everything seamlessly without any stress on our part. Thanks to Be A Greek, we had such memorable experiences. Our food tour in Naxos was incredible,... Read more

We cannot recommend Be A Greek enough! From start to finish, the trip was completely worry-free. They were available anytime we had questions or needed help, and they even rearranged our first day when someone missed their flight. Originally, we planned this trip for 2024, but due to some issues, we had to move it back a year, and they handled everything seamlessly without any stress on our part. Thanks to Be A Greek, we had such memorable experiences. Our food tour in Naxos was incredible, especially the orange cake, and we loved learning about the city’s history. The Naxos cooking class was by far our favorite activity, exploring the farm, picking fresh vegetables, and doing traditional Greek dances and plate breaking. In Santorini, the cultural highlights and wine tasting tour gave us a perfect mix of history, local flavors, and small-crowd sightseeing, plus we found some amazing gifts for friends. And the sunset catamaran cruise with BBQ was breathtaking, romantic, and offered some of the best photos of our trip. Be A Greek made all of it effortless, and we are so grateful for such a smooth, unforgettable experience.

Local specialist: Dimitrios Moutafidis

⭐⭐⭐⭐⭐ Trip of a Lifetime in Morocco — Perfect...
Morocco | Oct 23 - Nov 1, 2025

AJ
AJ S.
Los Angeles, CA | Reviewed on Nov 04, 2025
⭐⭐⭐⭐⭐ Trip of a Lifetime in Morocco — Perfectly Planned & Unforgettable! We just returned from the most magical journey through Morocco, organized through KimKim and we cannot recommend them highly enough! Every moment of this trip was thoughtfully planned, perfectly paced, and filled with unforgettable experiences. Our guide and driver, Illyce from Origins Travel, made this trip extraordinary. He was warm, funny, incredibly knowledgeable, and an exceptional driver through every twist of... Read more

⭐⭐⭐⭐⭐ Trip of a Lifetime in Morocco — Perfectly Planned & Unforgettable!

We just returned from the most magical journey through Morocco, organized through KimKim and we cannot recommend them highly enough! Every moment of this trip was thoughtfully planned, perfectly paced, and filled with unforgettable experiences.

Our guide and driver, Illyce from Origins Travel, made this trip extraordinary. He was warm, funny, incredibly knowledgeable, and an exceptional driver through every twist of the mountains and desert. Traveling with him felt like being shown Morocco by a friend who loves his country deeply and wants you to love it too.

A huge thank-you to Said from KimKim, the local agent who customized our trip to our interests with perfection. The itinerary balanced historical sites, cultural immersion, incredible scenery, adventure, and time to savor each destination.

Every accommodation was unique, beautiful, and full of Moroccan charm:
• Rabat — Riad Kalaa
• Chefchaouen — Lina Ryad & Spa
• Fes — Riad Fes Maya Suite & Spa
• Merzouga Desert — Sahara Sky Luxury Camp
• Ouarzazate — Riad Tama & Spa
• Marrakesh — Riad Hikaya
Each property was beautiful and the staff warm and welcoming. All the hotels were perfect!

There are too many highlights to list them all, but here are a few:
• Exploring the blue city of Chefchaouen and hiking to the Spanish Mosque at sunset
• Private tour of Fes with visits to the tile cooperative, rug artisans, and tannery — and yes, we brought treasures home!
• Sunset camel ride and starlit drum circle at Sahara Sky Luxury Camp
• Quad biking in the Sahara was a true adventure! Really amazing to be deep in the dunes
• The extraordinary hospitality of the Berber people in the High Atlas, including lunch in a mountain village home
• Private tours of Marrakesh, especially our incredible guide Abdelhak who was the best city guide we’ve had in any country!
• A spectacular food tour in Jemaa el-Fnaa square at dusk — so much delicious food!
• Scenic drives through the Atlas Mountains, complete with feeding wild monkeys on the roadside
• Coffee stop and tour at Sir Richard Branson’s incredible Kasbah Tamadot property in the mountains
• Witnessing a massive, emotional national celebration in Marrakesh as the territory of Western Sahara officially became a part of

Morocco is now one of our favorite destinations in the world. The beauty, history, food, people, and culture captured us completely. Traveling with KimKim made it effortless and extraordinary. We could not give a higher recommendation. If you're dreaming of Morocco, arrange your trip with KimKim, and if you can, ask for Illyce. He made our trip unforgettable.

Hotel Reviews
Riad Hikaya
MARRAKECH

This probably was our favorite hotel. In the heart of the Marrakesh medina, this hotel's tile work and furnishings were amazing and our room was so beautifully done it made us feel like we were in a room at a palace. A truly great staff who worked really hard to make sure everything was perfect. Also, the best breakfasts we had the whole trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Tama & Spa
Ouarzazate

We were a little skeptical as we rode down the lane to get to the hotel as it felt like it was in the middle of nowhere. However, the minute the front door opened we were enchanted! It was a true oasis with flowers and vines surrounding a lovely large courtyard and beautiful rooms. The rooftop had a Hammam and BOY DID WE LOVE THAT! We ate dinner there and it was wonderful, as was the breakfast. A truly delightful place to stay in Ouazazate.

Authenticity & Character
Location
It was in an isolated residential neighborhood, but that was fine as once you are there you won't want to leave!
Staff
Cleanliness & Comfort
Sahara Sky Luxury Camp
Merzouga

This adventure was one of the highlights of our trip. From the camel ride at sunset in the sand dunes to our luxury tent to the delicious meal and the exuberant Berber drum circle - it was all perfect! Thank you to the manager Hassan for spending time chatting with us and outlining some of the Berber traditions and cultural highlights. It was truly a once-in-a-lifetime experience!

Authenticity & Character
I am pretty sure real Berbers don't have swanky tents like this, but all the touches were genuine!
Location
This part of the Sahara has sand as soft as powder and it is the most gorgeous terra cotta color.
Staff
So friendly and polite and we LOVED the drum circle around the camp fire.
Cleanliness & Comfort
Riad Fes Maya Suite & Spa
Fès

A great location in the Medina with a stunning interior that has authentic renovations. The staff was extremely solicitous and accommodating. The rooftop was a perfect place to watch the sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

The location was perfection and the room was large and airy. We loved being able to roam the streets of Chefchaouen and then quickly pop back to the hotel to stow our purchases in the room so we didn't have to lug them around. Great set up for breakfast and an excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Beautiful riad in the medina with a rooftop plunge pool and fabulous restaurant. As we had just arrived in Morocco, it was wonderful to relax on the rooftop after arriving and have a delicious dinner right in the riad. I highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

Totally amazing experience! The location of the Saraha Sky Luxury Camp is absolutely perfect as it is set within the spectacular sand dunes. The camel ride was so fun, and we really didn't think we would like that part. The camel guide was charming and knew all the photos to catch in order to capture the beauty of the sunset. The camp itself had really nice tents with super comfy beds. Dinner and breakfast are served and the staff does a Berber drum circle after dinner around a camp fire. An absolutely wonderful place and experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 04, 2025
Hi AJ, Thank you so much for sharing such a wonderful and detailed review! We’re truly glad to hear that your journey through Morocco was everything you hoped for and more. It means a lot to know that every moment, from the blue streets of Chefchaouen to the dunes of Merzouga, left a lasting impression. We’re especially happy to hear that Illyce made your trip so special. He’ll be happy to know his warmth, knowledge, and passion for Morocco helped make your experience unforgettable. We’ll... Read more

Hi AJ,

Thank you so much for sharing such a wonderful and detailed review! We’re truly glad to hear that your journey through Morocco was everything you hoped for and more. It means a lot to know that every moment, from the blue streets of Chefchaouen to the dunes of Merzouga, left a lasting impression.

We’re especially happy to hear that Illyce made your trip so special. He’ll be happy to know his warmth, knowledge, and passion for Morocco helped make your experience unforgettable. We’ll also be sure to share your kind words with Said and all the partners who contributed to your itinerary and accommodations, they’ll be so proud to know their efforts made a difference.

It was a true pleasure to help craft your Moroccan adventure, and we’re grateful for your trust in us. We hope the memories and connections you made here stay with you for years to come, and we’d love to welcome you back anytime to explore even more of this beautiful country!

Warm Regards,
Ali

Our trip to Germany & Switzerland
Germany | Oct 26 - Nov 1, 2025

Michelle
Michelle S.
Ashburn, VA | Reviewed on Nov 04, 2025
Mathilde Dubuisson was AMAZING to work with. She put together everything perfectly and I could not have asked for a better advisor and trip! She was easy to get in touch with and answered every question I had. I cannot wait to work with her again. :) Read more

Mathilde Dubuisson was AMAZING to work with. She put together everything perfectly and I could not have asked for a better advisor and trip! She was easy to get in touch with and answered every question I had. I cannot wait to work with her again. :)

Hotel Reviews
Numa Zurich Craft
Zurich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Hamburg Michel
Hamburg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Berlin Checkpoint Charlie
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Nov 07, 2025

Dear Michelle,
Thank you so much for this amazing review, the team and I are so happy you had such a wonderful time in Germany & Switzerland! It was a pleasure to design your perfect trip and I can't wait to plan your future adventures to Europe!
Best,
Mathilde

Iceland
Iceland | Oct 24 - Oct 30, 2025

Ella
Ella M.
Atlanta, GA | Reviewed on Nov 04, 2025
We had the most incredible trip and had the best experience with kimkim!!!! Nick and Noga were the primary agents that helped us with this trip from start to finish and were so wonderful. They helped us with some weather concerns during our trip and did everything to make sure we were taken care of. We will definitely be using kimkim again!! If you get the pleasure to work with Nick or Noga you will be in good hands! Read more

We had the most incredible trip and had the best experience with kimkim!!!! Nick and Noga were the primary agents that helped us with this trip from start to finish and were so wonderful. They helped us with some weather concerns during our trip and did everything to make sure we were taken care of. We will definitely be using kimkim again!! If you get the pleasure to work with Nick or Noga you will be in good hands!

Hotel Review
Panorama Glass Lodge

Loved this lodge when we got there! It was a little difficult to find in the dark with snow coming down but once we finally found it we loved it! Highly recommend!

Authenticity & Character
Location
Staff
I wish the company would be reachable all hours since we had some difficulty finding it
Cleanliness & Comfort
Activity Review
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík
Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Nov 04, 2025

Thank you, Ella! It was so much fun planning this winter adventure for the two of you. I'm glad your trip went smoothly, despite the snowy weather, and am happy to hear you'll be coming back to kimkim for a future trip. Thanks for trusting us with this once-in-a-lifetime getaway!

Very interesting country!
Taiwan | Oct 26 - Nov 3, 2025

Guido
Guido S.
Germany | Reviewed on Nov 04, 2025

We did get an excellent overview of Taiwan and learned a lot about it. The mountain resort was amazing and the nature very beautiful. The infrastructure of the island is excellent by all means. The Japanese Heritage is surprising. Also suprising is, that there are not more really historical sites to see.

Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Nov 05, 2025

Hi Guido,
We’re very happy to hear that you enjoyed the trip and had a great impression of Taiwan’s natural beauty, mountain resort, and well-developed infrastructure. The Japanese heritage indeed adds a unique layer to the island’s history. It was a pleasure to meet you during your stay in Taiwan! Thank you for your review of this interesting country!
Best regards,
Shirley

Fantastic vacation spearheaded by Nikola and the Kimkim team!
Croatia | Oct 20 - Nov 3, 2025

Joshua
Joshua R.
Newark, NJ | Reviewed on Nov 04, 2025
Nikola put together the most amazing trip to Croatia for our family. Every detail was outstanding: the hotels, the terrific guides, the drivers, the tips for restaurants and additional sightseeing. We loved every aspect and can't wait to work with Nikola again on a future vacation (Venice?) His daily communications and incredibly delightful way of interacting also added to the experience. Thanks Nikola - you really are the best! Read more

Nikola put together the most amazing trip to Croatia for our family. Every detail was outstanding: the hotels, the terrific guides, the drivers, the tips for restaurants and additional sightseeing. We loved every aspect and can't wait to work with Nikola again on a future vacation (Venice?) His daily communications and incredibly delightful way of interacting also added to the experience. Thanks Nikola - you really are the best!

Hotel Review
Manda Heritage Hotel
Zagreb

Very pleasant hotel, great location, extremely pleasant staff.

Activity Review
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

Magnificent experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Our guides, Feta and Hamid were wonderful.We...
Morocco | Oct 15 - Oct 28, 2025

L
Luigi D.
Seattle, WA | Reviewed on Nov 04, 2025
Our guides, Feta and Hamid were wonderful.
We did not have a guide in Rabat, which we found out once we were in Rabat.
Our driver Mohammed was great. He was always on time. He was courteous and always enquired if I was getting car sick. The vehicle was clean. He invited to his home for Friday lunch couscous., which was very kind and welcoming.
Read more

Our guides, Feta and Hamid were wonderful.
We did not have a guide in Rabat, which we found out once we were in Rabat.
Our driver Mohammed was great. He was always on time. He was courteous and always enquired if I was getting car sick. The vehicle was clean. He invited to his home for Friday lunch couscous., which was very kind and welcoming.

Activity Reviews
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Casablanca

The building is very beautiful. I did not care for our English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in La Masion Arabe at  5 pm
Hammam Spa & Massage in La Masion Arabe at 5 pm
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh

Amazing experience. I felt safe the entire time. I was very expressed with how professional our leader was. He was personable. The driver was there for our pick up on time. The breakfast was lovely and relaxed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

We did not get a private tour, so how can I review this? And I did not appreciate finding out once we were in Rabat, there was no tour guide.

Quality of Experience
Guides, Drivers and Staff
Guides were well informed and attentive.
Transport
Mohammed was very attentive and let us know when and how far the next stop was, particularly for bathroom breaks.
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Nov 06, 2025

Hi Luigi,

Thank you so much for taking the time to share your feedback about your recent trip! We're thrilled to hear that Feta, Hamid, and Mohammed exceeded your expectations. We're sorry to hear there was a miscommunication about the guide in Rabat, and we'll look into it to ensure it doesn't happen again. We're glad Mohammed was able to provide excellent service.

Kind regards,

Hassan

Trip of a lifetime; thank you Liz!!
Australia | Oct 10 - Oct 28, 2025

Rosemary
Rosemary S.
Los Angeles, CA | Reviewed on Nov 04, 2025
Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem. We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour,... Read more

Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem.

We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour, was pleasant, knowledgeable, and passionate about the wildlife. All our tour guides were great as were all our limo drivers, too much to write here.

This was the trip of a lifetime. Very costly but treated so well and such a full, memorable trip we felt privileges to have had such an experience.

Hotel Reviews
Crown Towers
Melbourne

First class hotel. Beautiful room with lots of room, soaker tub and roomy shower. Incredible view of the river. Service was top notch. Pool is incredible but jacuzzi is part of the pool and not very hot. But pool overall was heated so it did not matter so much.

Authenticity & Character
Location
Close to a lot of activities, restaurants, etc.
Staff
Cleanliness & Comfort
Some confusion about cleaning policy (they said only if you called but came the first two day; when counting on it the third night, they did not come but were happy to bring us much needed coffee for the morning!
Sea Dragon Kangaroo Island
Willoughby

Great location if you want to be off the grid but not much nearby. It was all about the kangaroos and the incredible views. They even upgraded our room which was realty nice. Staff were pleasant and helpful. Hot water turned off on accident one morning but manager Joan (?) got it fixed right away and even offered a bottle of wine as compensation for the inconvenience. A wonderful experience.

Authenticity & Character
Location
The rural setting overlooking the sea.
Staff
Cleanliness & Comfort
Stamford Plaza Adelaide
Adelaide

Nice hotel, good service, good location. Pool was too cold for outdoor use.

Authenticity & Character
Nice hotel but no strong character.
Location
Close to a lot of activities and public transportation.
Staff
Cleanliness & Comfort
Meridian Port Douglas
Port Douglas

More like a condo than a hotel. Room was nice, especially nice balcony and a washer and dryer. Lots of rules made us a little uncomfortable (extensive charges if you get locked out, if you get reported for noise, etc.) . Pool was nice but jacuzzi was not hot (when we asked, we were told it was a “spa” because it had bubbles and owner did not want to turn up the heat. He said he’d check with management and adjusted the heat but it was only a degree warmer, if that. Bottom of the jacuzzi is so rough it hurts to sit on. As we specifically chose this one one to have a good soak after a long day, it was a definite disapppointment.

Authenticity & Character
Location
Staff
Jacuzzi needs to be hot and bottom needs to be smoothed out! Longer office hours would be helpful as no one was there before we had to leave for tours or by the time we got back.
Cleanliness & Comfort
Room was clean. (Though having to clean it, take out the trash, etc. on departure does not add to the feeling of vacation.
Amora Hotel Jamison Sydney
Sydney

Most of the staff were amazing - made you feel special. Needed cream for morning coffee. Got half of an espresso cup at the bar. Next time they said they didn’t have it but I reminded them they did. This time they charge me $5! Not thrilled about. Pool not kept up (always had to get rid of other people’s towels, etc.). Otherwise pleased with the hotel and services.

Authenticity & Character
Nice hotel but not a lot of character. Well appointed. Not sure what you mean by authenticity of a hotel.
Location
With in walking distance of a lot of attractions and easy to access public transportation.
Staff
Very attentive.
Cleanliness & Comfort
Room was clean and comfortable. As noted above, pool could have used more attention.
Activity Reviews
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

What a great day! Driver Travis was knowledgeable, pleasant, and passionate about his work. He was a true advocate for the wildlife and their habitat. The penguins were adorable, to say the least. Due to a no- show, we got an upgrade on seating for the best penguin viewing. It was pretty chilly in the evening. A long day but well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

This was a great tour. Garry did an awesome job making sire we got to see all kinds of wildlife while being respectful of them and their habitat. It was an amazing day with lots of beautiful scenery, wildlife, etc. Bus was not so comfortable as seats were narrow and it was quite bumpy in the back. He did a good job of dealing with some challenging guests. Rain limited some of the spectacular views/photo ops but you can’t change that. One of our best days despite the challenges!

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island -  at Sea Dragon Lodge - third day
Kangaroo Island - at Sea Dragon Lodge - third day
Kangaroo Island

Third day we did the honey tasting, lighthouse tour, Antechamber Bay tour, and gin tasting. Honey tasting was nice and lowkey. Lighthouse Tour was interesting with great views. Antechamber Bay was a nice hike with guide Paul who graciously took us last minute. He was pleasant to spend time with and knows all the plants. Gin tasting was interesting, though I don’t think it will turn me into a gin drinker! It’s hard to rate all these activities together.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island

We did a full day nature tour. Saw lots of amazing things. Driver was knowledgeable and did a great job of getting us to see all the sites but being respectful of the land and wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island

The first day we did the Sheep Shearing and Kangaroo Experience activities. The sheep shearing experience included seeing the Kelpie dogs and actual shearing of a sheep. Very interesting and enjoyable. The Kangaroo Experience is basically a guided walk on the property to see the kangaroos when they come out in number in the evening. Learned a lot about the kangaroos.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Uncork the Barossa Valley
Full Day Uncork the Barossa Valley
Adelaide

This was a fun day! Visited four wineries, three for tasting and one for lunch. 7-9 tastings at each winery can be a lot of wine if you drink it all! We had a fun group of people and driver did a great job of remaining professional but enjoying our fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

We did not see any dolphins and it rained most of the time. Did not even see fish! The mangroves were interesting, not so much the ship wrecks but since there were no dolphins, we had to see something. But, despite the rain, it’s always good to be on the water.

Quality of Experience
Part was uncontrollable due to poor weather.
Guides, Drivers and Staff
Transport
No transportation provided and getting there was a challenge.
Full Day Skyrail and Kuranda Rail  - Late Start 11:00am - 6:30pm
Full Day Skyrail and Kuranda Rail - Late Start 11:00am - 6:30pm
Port Douglas

Ours was not a skyrail tour; time in Kuranda and train tour. Fun train ride through beautiful country. History is interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

The highlight of our trip! Snorkeling was beautiful! There was quite a current at the first stop but staff was very safety conscious and prepared you well. I used a noodle to make it easier. Did not need a wetsuit but they were available. A very special day. No underwater photos, unfortunately. The boat was awesome with a great non-slip deck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Great day! Animals at the farm were up close. 500 steps up at the end of the hike was tough but I needed the exercise! Guide Kathy was great, knowledgeable about history and wildlife/plants.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Bondi Local Tour
Morning Bondi Local Tour
Sydney

What a fun time. A little stressful as it was my first time surfing at 65 years old! Instructor (Marty, I think) was very patient and took extra time to show us around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Brekkie with the Whales
Morning Brekkie with the Whales
Sydney

So much fun and saw a lot of whales! Would be a fun cruise even if you didn’t get lucky.

Quality of Experience
They made lots of attempts to make sure we saw whales!
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Interesting tour, including history and construction. Did not get to see one smaller theater because guide said there was popcorn on the floor - would have rather seen it before clearing than not at all. Had to check you backpack which was nice in a way but also a bit of a pain. Restaurants at the venue were very crowded!

Quality of Experience
Guides, Drivers and Staff
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overall tour. Driver Nick (?) was pleasurable and knowledgeable, even suggesting photo opportunities, restaurants, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 05, 2025

Liz Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 04, 2025
Hello !!!

I'm glad you enjoyed the trip ! It was so fun to be able to meet you when you parked the car by my house and that gave me the opportunity to take you and pick you up from the airport so we could meet in person and chat before and after the trip !

I hope to be able to create another trip in the near future for you!

Liz

I have two strong suggestions
Ecuador | Oct 24 - Nov 3, 2025

V
Valdi S.
Minneapolis, MN | Reviewed on Nov 04, 2025
I have two strong suggestions: 1. Have KimKim manage the TCT forms. That is, either KimKim do this electronic registration, or have us passengers fill out paper forms and KimKim perform the electronic registration. I say this because the electronic requirement bothered and consumed us Travelers for a day and a half. It took the fun out of that day and a half. 2. Have KimKim manage tips. Tell each traveler what tip amount is needed daily and KimKim pay the tip after collecting a... Read more

I have two strong suggestions:

1. Have KimKim manage the TCT forms. That is, either KimKim do this electronic registration, or have us passengers fill out paper forms and KimKim perform the electronic registration. I say this because the electronic requirement bothered and consumed us Travelers for a day and a half. It took the fun out of that day and a half.

2. Have KimKim manage tips. Tell each traveler what tip amount is needed daily and KimKim pay the tip after collecting a daily tip amount from each traveler.. I say this because poor Lenet Compton spent far too much time communicating with Karla on the phone and then having collect cash daily from all us individual travelers. I don't believe that this was Lenet's job. Moreover, she had to differentiate between drivers and the guides, and how mch each should receive in tips. It was difficult to see all the time and effort that Lenet had to make.

Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Nov 05, 2025
Hello Valdi, Thank you so much for taking the time to share your feedback. I truly appreciate it. I would also love to hear how the overall trip felt for you and the group. Your impressions are very important to me. Regarding the points you mentioned: TCT Card: The TCT (Transit Control Card) is a local requirement set by the Galápagos authorities. Each traveler must obtain it individually to enter the islands. As you may have noticed at the beginning of the itinerary, the TCT is clearly... Read more

Hello Valdi,

Thank you so much for taking the time to share your feedback. I truly appreciate it.

I would also love to hear how the overall trip felt for you and the group. Your impressions are very important to me.

Regarding the points you mentioned:

TCT Card:

The TCT (Transit Control Card) is a local requirement set by the Galápagos authorities. Each traveler must obtain it individually to enter the islands. As you may have noticed at the beginning of the itinerary, the TCT is clearly listed as not included; for this reason, every member of the group needed to complete it personally.

We always offer two ways to do it, online before traveling, or directly at the airport with assistance (Which I also mentioned that we can proceed with this option if needed) . I completely understand that the process can feel a bit hectic, but unfortunately, this is a local regulation that neither Kimkim nor I can change.

Tips:

Regarding tipping, Kimkim (and we as organizers) cannot include or pre-charge tips. As I explained to Lenet, tipping is not mandatory in mainland Ecuador nor in the Galápagos. It is entirely voluntary and based on your personal experience. You could choose to tip individually or as a group, but again, this is something that remains at the discretion of each traveler.

I sincerely hope that despite these small details, you and the group enjoyed the experience and created beautiful memories together.

It was truly an honor to be part of this journey with you all. 💛

Warm regards,
Karla

Incredible Morocco Trip
Morocco | Sep 4 - Sep 17, 2025

Mina
Mina G.
Denver, CO | Reviewed on Nov 03, 2025
Majid worked with us closely to craft our fun 2 week itinerary in Morocco, asking us many questions and truly customizing for us. He was so responsive and helpful, and we are so grateful he connected us to Khalid, who was our amazing tour operator. From picking up up in Tangier, driving us all over the countryside to the coast and to many cities and gorgeous sights, to our trip end in exciting Marrakech, Khalid was patient, kind, and very enthusiastic. His love for Morocco really shines and... Read more

Majid worked with us closely to craft our fun 2 week itinerary in Morocco, asking us many questions and truly customizing for us. He was so responsive and helpful, and we are so grateful he connected us to Khalid, who was our amazing tour operator. From picking up up in Tangier, driving us all over the countryside to the coast and to many cities and gorgeous sights, to our trip end in exciting Marrakech, Khalid was patient, kind, and very enthusiastic. His love for Morocco really shines and he's a wealth of knowledge himself. We enjoyed our conversations and learned a lot, and Khalid also arranged many fun and interesting individual tours for us in each locale. We hope to have Khalid as our guide again!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 05, 2025

Hello Mina,
Thank you for your fantastic review! I’m delighted to hear that I have crafted a personalized itinerary that perfectly suits your needs. It’s great to know that Khalid provided you with an outstanding experience, showcasing his deep passion for Morocco and extensive knowledge. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another unforgettable adventure soon!
Best,
Majid

Everything went off just as planned!
Japan | Oct 7 - Oct 28, 2025

Susan
Susan G.
Newark, NJ | Reviewed on Nov 03, 2025
Everything went off just as planned, and we were all pleased. Our guides were all great and went out of their way to see that we saw more, especially when they found out that we were not interested in the more highly crowded places. They patiently answered our questions and saw to our needs. Ben, our specialist, could not have been more attentive to our frequent questions and concerns. He was able to change events based on our interests even as the date of our departure approached. The only... Read more

Everything went off just as planned, and we were all pleased. Our guides were all great and went out of their way to see that we saw more, especially when they found out that we were not interested in the more highly crowded places. They patiently answered our questions and saw to our needs. Ben, our specialist, could not have been more attentive to our frequent questions and concerns. He was able to change events based on our interests even as the date of our departure approached. The only thing I would have changed is deleted some of the more crowd-impacted locales such as Nikko and put in more off the beaten path trips like our monastery stay in Minobu and the marvelous animated Festival Float museum in Takayama that our guide added in when he picked up on our interest. We learned and enjoyed much more in the less crowded venues, but this is Japan where it is truly hard to avoid the hoards of tourists. Overall, it was a wonderful trip. This is the second time Ben has helped us with a trip, and I will certainly turn to him again for any future trips.

Hotel Reviews
Takayama Ouan Hotel

The rooftop onsen was amazing. We so enjoyed looking out on the city at night. Breakfast offered some Western items that were much appreciated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Yaeikan
Hakone

What a treat to have our own private onsen and dining area! This was a truly unique experience, and one we are so glad that we did. The food was interesting and diverse which made the menu printed in English very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Temple Lodging Shukubo Kakurinbo

Everyone was attentive to our needs in this quiet and peaceful establishment. We very much enjoyed speaking with the son of the monk of this temple, meeting his girlfriend and his brother's family. The onsen was always free when we wanted it which was a delight. We optioned to take the guided tour which was very interesting. After a stay in busy, crowded Tokyo, 2 nights in this peaceful locale was just what we needed. Definitely, we felt the love and care that those who worked and lived here felt for this temple lodging.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Himeji Before Leaving : Exploring Japan’s First Famous Castle and Tranquil Gardens (By Private Transfer)
Day Trip to Himeji Before Leaving : Exploring Japan’s First Famous Castle and Tranquil Gardens (By Private Transfer)
Japan

If I had known that the drive to Himeji from Osaka was 2 and more hours, I would have suggested an alternative. Over 4 hours of driving in a car just to see one site was not worth the time. We are glad, however, that we went by car and not by train. A visit to a block printing museum which had been offered as a special treat could not be done due to the traffic. Not realizing how the timing was going to play out, we spent way too much time at the castle and should have been hustled along which we would have readily done since that block printing museum was something we looked forward to seeing. The castle was definitely interesting, but not worth the time we spent there or the time it took to get there and back. We ended up beingdropped off at the airport much earlier than expected, but not having enough time to slip in the museum.

Quality of Experience
Guides, Drivers and Staff
More forethought into timing and distance to be traveled should have been considered.
Transport
Guided Day tour to a Tea Farm in Uji by public transport
Guided Day tour to a Tea Farm in Uji by public transport
Kyoto

Due to rain and cold, we did not go to the tea farm. However, our guide was very resourceful and took us to a tea museum which gave us all the information on tea growing and processing that we had hoped to get at the tea farm in a much more comfortable setting. The rain, which could have hampered us, did not, and we had a thoroughly enjoyable day both at the museum and strolling around Uji..

Quality of Experience
Guides, Drivers and Staff
 Hozugawa River Boat Ride and Arashiyama Exploration and  Japanese tea ceremony (Private Guide &Public Transportation)
Hozugawa River Boat Ride and Arashiyama Exploration and Japanese tea ceremony (Private Guide &Public Transportation)
Kyoto

The River Boat ride was much too long and not all that interesting, though the boat guides were animated and fun to watch. The bamboo forest surpassed our expectations, mainly because we road through it on rickshaws which allowed us to be on what felt like a private path away from the maddening crowds on the broader boulevard. It was quiet on that path allowing us to absorb the beauty of the forest. The tea ceremony was quite interesting with the kimono dress up. Unfortunately, none of the three of us could sit on the floor, and the young man doing the ceremony did not act pleased with us. It felt like we were reluctantly given small stools or chairs to use, but even these were extremely uncomfortable for our 77-yr old knees. Though we enjoyed watching the ceremony, it was a torture to sit through.

Quality of Experience
Guides, Drivers and Staff
Day tour by public transport in Kyoto: Golden Pavilion,Fushimi Inari Shrine, Traditional Arts Performance,  Pontocho Alley
Day tour by public transport in Kyoto: Golden Pavilion,Fushimi Inari Shrine, Traditional Arts Performance, Pontocho Alley
Kyoto

Seeing photos of the Golden Pavilion is better than actually viewing it in real life, and it actually looks more impressive in photos than it does in person. Much too crowded, though seeing the large, golden Buddha was interesting. We felt the guides at the temple were a bit surly when one chastised one of us for putting her hand on a railing to balance herself when taking off her shoes. There were no places to sit or to balance offered. I guess with all the crowds, they have to be super vigilant. The Fushimi Inari Shrine was worth the visit even though very crowded, and one cannot help being impressed with the amount of love and devotion that went into the many torii placed there. We also enjoyed walking the grounds afterwards. The Art Performance was very well done, and our trip to Pontocho Alley proved to be our spot for two dinners while in Kyoto.

Quality of Experience
Guides, Drivers and Staff
Kanazawa Highlights Guided Tour by Public Transportation : Kenroku-en Garden and Samurai District in Public Transportation
Kanazawa Highlights Guided Tour by Public Transportation : Kenroku-en Garden and Samurai District in Public Transportation
Kanazawa

The Kenroku-en Garden was wonderful, and we enjoyed walking its many paths. Touring Kanazawa Castle was also very interesting. We were continually amazed at the amount of effort that has been put into restoring and maintaining so many of Japan's heritage sites. Learning more about the Samurai history was fun. Unfortunately, we did not get to visit the old Samurai house, for a lengthy wait for a bus to the site prevented us from getting there on time. Here a taxi would have been the way to go, for we soon discovered that splitting the taxi fare to most locations made in feasible economically and certainly saved a lot of time and inconvenience.

Guides, Drivers and Staff
Transport
We missed visiting the Samurai house due to an overly long wait for a bus. Looking at the time, our guide should have opted for a taxi. We would have gladly paid rather than wait what seemed like 30 minutes for the bus.
Day trip : Takayama to Kanazawa with Unique Experiences
Day trip : Takayama to Kanazawa with Unique Experiences
Japan

I am not sure that we needed to see both Gokayama and Shirakawago. The visit the day before to Hida Folk Village was a delight. It was so peaceful walking through the grounds and seeing the village as it had once been. Gokayama and Shirakawago were a bit of a disappointment, for the old buildings are mixed in with new and there was too much emphasis on attracting the tourist through the many shops which ruined the ambiance of the place. The two villages are so similar that visiting one is probably enough. We did thoroughly enjoy our visit to the 500-year old Iwase House, for this was unique and the couple that run it took their time talking to us and answering our questions. We loved the experience with the old instruments and the short performance of the old song they did for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
private car is the way to go
1-Day Guided Tour from Takayama Ouan Hotel: Kokubun-ji Temple, Hida Folk Village & Hida Great Limestone Cave
1-Day Guided Tour from Takayama Ouan Hotel: Kokubun-ji Temple, Hida Folk Village & Hida Great Limestone Cave
Takayama

All was very interesting, and our guide was wonderful. When he discovered how much we had enjoyed the Festival Museum in Takayama, he took us to another such museum in an old quarry in the hills above the Hida Folk Village. This museum offered animated action on the floats which were fascinating. Without him, we would not have found this place, for it does not readily show up on a Google search. The Limestone Cave was interesting and very well done, but if you have been to such caves, it was just like all the others.

Quality of Experience
Guides, Drivers and Staff
Transport
Private car is the way to go
Private transfer from Tokyo to Minobu enroute tour to Mt. Fuji
Private transfer from Tokyo to Minobu enroute tour to Mt. Fuji
Japan

Perfect -- though not surprisingly, we did not see Mt. Fuji!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Have Fun in Nikko (Full day by private transfer)
Have Fun in Nikko (Full day by private transfer)
Tokyo

Too many people and too much to see. It is all a jumble in our minds with nothing of the amazing temples and shrines standing out in our memory or photos. Fortunately, our guide knew a quiet spot for lunch which we greatly enjoyed. We are also so very glad we were in a private car for this trip which was much more comfortable and relaxed than the trains would have been. In retrospect, it might have been a better idea to spend a night or two here to allow one a more relaxed visit to the various spots so that they did not all run into each other seeing one on top of another.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Night Foodie Tour
Tokyo Night Foodie Tour
Tokyo

Unfortunately, there are two columns outside the train station where we were to meet. Arriving by taxi and not by the train, we were dropped off at the wrong spot and did not realize that until past the meeting time. Thankfully, our Tokyo guide was able to sort everything out, though even after being dropped off near the restaurant we still had trouble locating the guide. It turned out that the food tour guide was waiting for us, but as she only held her sign at waist height, in the crowds, we totally missed her. Once we connected with the group, all was well. They allowed us time to catch up with the rest of the group, and we enjoyed a delightful evening.

Quality of Experience
Food
Guides, Drivers and Staff
Tokyo Highlights: Market, Temple and Gardens
Tokyo Highlights: Market, Temple and Gardens
Tokyo

Walking through the gardens on our first day in Tokyo was the perfect choice for us, and we enjoyed have tea on the island in the Hamarikyu Gardens. Unfortunately, we could not do the river cruise as the high tides (due to full moon) prevented the boat from going under the bridges. Our guide knew a bit about the gardens which was appreciated by the two garden enthusiasts in our group. She also was very informative about the Shinto and Buddhist religions and how they interact with the Japanese. The market was every bit as crowded as we expected, but our guide knew a quiet place for us to stop and have lunch.

Quality of Experience
Guides, Drivers and Staff
Very attentive and eager to meet our expectations, though we struggled at times to understand what she was saying.
Transport
Transport was by local trains which often required a lot of walking and waiting. After we discovered that splitting the taxi fare 3 ways made traveling by taxi feasible and much easier than taking the trains, that is the way we traveled when on our own.
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Nov 03, 2025
Hi Susan, Thank you so much for taking the time to share such a thoughtful review! I’m truly happy to hear that everything went smoothly and that you enjoyed your trip — especially the quieter, more off-the-beaten-path experiences like Minobu and Takayama. It means a lot to know that the guides and I were able to make the journey more personal and enjoyable for you. Your feedback about avoiding more crowded spots is really valuable, and I’ll be sure to keep that in mind for your next... Read more

Hi Susan,

Thank you so much for taking the time to share such a thoughtful review! I’m truly happy to hear that everything went smoothly and that you enjoyed your trip — especially the quieter, more off-the-beaten-path experiences like Minobu and Takayama. It means a lot to know that the guides and I were able to make the journey more personal and enjoyable for you.

Your feedback about avoiding more crowded spots is really valuable, and I’ll be sure to keep that in mind for your next adventure — maybe to China this time! There are so many fascinating, peaceful, and culture-rich places there that I think you’d really love.

It’s always a pleasure working with you, and I truly appreciate your trust once again. Looking forward to helping you create your next unforgettable journey!

Warm regards,
Ben

First time travelers
Scotland | Sep 17 - Sep 25, 2025

LeeAnne
LeeAnne L.
Seattle, WA | Reviewed on Nov 03, 2025
Recently retired and wanting to travel to Scotland, but where to start? Hearing about KimKim from my sister-in-law we contacted them and them and Pauline was our personal agent and advocate! We had appointments regularly so she could glean what were our goals and desires. She listened, then researched and advised. She was SPOT ON! We wanted to experience as much as we could in the 10 day trip and looking back I would not have changed a thing!
Pauline and the team at KimKim made sure to...
Read more

Recently retired and wanting to travel to Scotland, but where to start? Hearing about KimKim from my sister-in-law we contacted them and them and Pauline was our personal agent and advocate! We had appointments regularly so she could glean what were our goals and desires. She listened, then researched and advised. She was SPOT ON! We wanted to experience as much as we could in the 10 day trip and looking back I would not have changed a thing!
Pauline and the team at KimKim made sure to book our hotels close to the train connections and local travel options. My husband and I along with his sister and husband traveled with ease knowing we were backed by the whole group. It made us feel more at ease when questions arose.
We were picked up at the airport and delivered to our first hotel in London for a couple of days starting with the Tower of London and a on a whim the Winston Churchill War Room exhibits. Both were AMAZING! The following day we took infamous Westminster Chapel, which left us breathless.
Off to Edinburgh by train to see the country in comfort! One of our goals was to learn about my husband's Scottish heritage. KimKim connected us to a guide who was such a gem, Alister, who gave a a driving tour of Edinburgh first and then to the family town and castle! Although the castle was in ruins, it was truly remarkable. Alister headed our wish to visits the less busy parts of Scotland and our day along the coastal towns and local cafe's made it all the more memorable.
Then Inverness the trip would not be complete without the castle tours, historical sites with fantastic guides and stories told with their delightful accent! A 12 hour bus tour to the Isle of Skye with photo stops and entertaining and historical stories from our guide, Carin, made the trip a real winner.
The last stop in the quaint town of Sterling staying in a truly landmark hotel, the Golden Lion, and the Sterling castle (which is a MUST see).
KimKim had a driver deliver us to the airport, (another Alister) who was the kindest gentleman, who navigated morning traffic through the backroads with ease to deliver us to the airport.
ALL the details matter and Pauline and her crew hit it out of the park. We are so grateful to have had them in our back pocket!

Activity Reviews
Stirling Castle Tickets
Stirling Castle Tickets
Scotland

This was the castle to see! Where Scotland has so much history.

Quality of Experience
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Such a treat to experience REAL history.

Quality of Experience
Private day dedicated to the  Lumsden Clan
Private day dedicated to the Lumsden Clan
Inverness

Honestly I cannot say enough about our guide, Alister. He was thorough and oh so thoughtful. His research on our family heritage and then driving us to the specific locations was so valuable. We were able to see, walk, read and touch where our family lived hundreds of years ago. We have memories that will be with us forever. Thank you Alistor and KimKim!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

Truly breath taking. Majestic, solemn, and facsinating. I need a full day!

Quality of Experience
Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

Easy to tour on your own, they have personal audio players so you can spend as little or as much time as you like.

Local specialist: Pauline Mathieu
Pauline
Pauline Mathieu
Local specialist in UK & France | Replied on Nov 04, 2025

Thank you so much, LeeAnne, for your kind words!
It truly means a lot to us to know that you had such a wonderful time . Especially learning more about your clan. You’ve certainly created amazing memories that will last a lifetime, and I’m so happy to have been part of it!

I wish you all the very best, and whenever you decide to travel to Europe again, I’ll be here to help you plan another fantastic adventure!

First time users and had outstanding experience and service!
Italy | Sep 27 - Oct 16, 2025

Gary
Gary T.
Ashburn, VA | Reviewed on Nov 03, 2025
We contacted KimKim about a year ago to begin planning a 3 week trip through Tuscany. Caterina worked with us and developed several options after listening to our likes/dislikes and we finally agreed on a final trip plan. We are both experienced travelers but out trip was made so much better by the planning and support we received through out the trip. Beginning with Lucia meeting us at the airport and escorting us to our hotel in Florence, meeting us to pickup and return our rental car and... Read more

We contacted KimKim about a year ago to begin planning a 3 week trip through Tuscany. Caterina worked with us and developed several options after listening to our likes/dislikes and we finally agreed on a final trip plan. We are both experienced travelers but out trip was made so much better by the planning and support we received through out the trip. Beginning with Lucia meeting us at the airport and escorting us to our hotel in Florence, meeting us to pickup and return our rental car and the daily checkins and reminders of what was planned for the next day. Also great service from Stella in Bologna and Beatrice in Venice. Now for the trip, wonderful accommodations in all locations. The drivers who met us or drove us on day trips were excellent along with the guides at each location. Overall, it was all very easy and relaxing as well as first class service throughout the trip. I will be using KimKim in the future because being retired, we have the flexibility to arrive for cruises early or stay later and this will be perfect for planning extra days to enjoy those trips

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Nov 04, 2025
Ciao Gary, Thank you so much for your kind words! It was a real pleasure to help plan your journey through Tuscany and the rest of Italy. Knowing that you felt welcomed and supported by my entire team, Lucia, Stella, and Beatrice, is the greatest reward. I also want to thank you for sharing your wonderful photos with me. Seeing your smiles and the moments you experienced makes everything even more special. I’m thrilled that the experience was relaxing, well-curated, and met your... Read more

Ciao Gary,

Thank you so much for your kind words! It was a real pleasure to help plan your journey through Tuscany and the rest of Italy. Knowing that you felt welcomed and supported by my entire team, Lucia, Stella, and Beatrice, is the greatest reward.

I also want to thank you for sharing your wonderful photos with me. Seeing your smiles and the moments you experienced makes everything even more special.

I’m thrilled that the experience was relaxing, well-curated, and met your expectations.
Whenever you’d like to plan extra days before or after your cruises, we’ll be here and would be happy to help.

Sending a big hug to you and Joan,

Caterina🌻

The trip was a huge success! Only one problem...
Spain | Oct 15 - Oct 23, 2025

O
Oliver H.
Salt Lake City, UT | Reviewed on Nov 03, 2025
The trip was a huge success! Only one problem with booking of an excursion, but the team communicated early and tried to make amends. The overall trip was amazing with virtually no issues or delays. The plan was well executed. Read more

The trip was a huge success! Only one problem with booking of an excursion, but the team communicated early and tried to make amends. The overall trip was amazing with virtually no issues or delays. The plan was well executed.

Hotel Review
H10 Urquinaona Plaza
Barcelona

Pool is very misleading. More of a big bath tub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Nov 05, 2025

Hi Oliver,

I am so glad to hear your trip was such a success and that everything ran smoothly overall.
Thank you for your understanding about the excursion issue — I truly appreciate your patience, and I am happy our team could assist quickly.
I hope Spain left you with wonderful memories, and I would love to help you plan your next adventure, perhaps discovering Portugal, Italy, or Morocco next time!

Warmest regards,
Helena - Espíritu Travel Team

Everything was very well planned and there we...
Patagonia | Oct 25 - Oct 30, 2025

J
Julia D.
Newark, NJ | Reviewed on Nov 03, 2025

Everything was very well planned and there were no hiccups. The accommodations were great and transportation was easy - we got from place to place with no issues. Nara and Rae were very responsive and made the trip stress free.

Local specialist: Nara Matos
Nara
Nara Matos
Local specialist in Puerto Natales | Replied on Nov 03, 2025

Hi Julia,

Thank you so much for taking your time to write this review. It was a pleasure to work with you and Ciana, and I'm glad you had an amazing time at the park.

All the best!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.