Kimkim Trip Reviews

I just returned from an unforgettable trip to Argentina. Riwal put together an itinerary that included Buenos Aires, Mendoza and Bariloche. Together with Alejandra they picked must do tours and coordinated all accommodations and transfers to all locations. As a busy working mom who loves to travel but doesn’t have time to research the ins and outs, their service was pivotal to having an amazing experience. I was able to truly enjoy the trip as a traveler without the stress of coordinating everything else. I just had to show up and have a good time. I highly recommend them.

Uma was absolutely amazing and the entire reason we had the trip of our lives to New Zealand! Her local knowledge, expertise and attention to detail was superb. She gave the best recommendations considering our likes with respect to activities, venues and locations. She followed up on every detail when we were traveling. She is truly extraordinary, and our only disappointment is that she doesn't plan travel in other countries! If you are traveling to New Zealand, please use Uma. She is a must have for a spectacular experience in New Zealand!

The overall experience was really good because we had amazing tour guides in each city, they were all very kind and knowledgeable. Our driver was extremely kind and willing to help and go that extra mile to make sure all our need were taken care of. We learned a great deal about Morocco and its people. We did not like the location of the Riads houses, specially the one in Marrakesh! The people in the Riad's were extremely nice and helpful but the location was a cultural shock for all of us! I will not recommend any traveler to stay in a Riad despite the kindness and generosity of its people.

Hotel Reviews

Riad Chrifa

Chefchaouen

You need to climb the hill to get to this hotel. There is a construction site next to the door!

Authenticity & Character

It is a nice house, well kept.

Location

If you are in a good shape, I will recommend you this place otherwise you need to go up the hill to make it!

Staff

Nice and friendly

Cleanliness & Comfort

It was clean overall.

Riad Dar Laura

Fes

The house is clean, and the people are very nice and friendly. The shower was broken! I had to change rooms. My second room was much better than the first one.

Authenticity & Character

It is an old house well kept

Location

I do not like to stay in the old part of the city. There was nothing interesting about its location at all!

Staff

Everyone was very friendly.

Cleanliness & Comfort

Very clean overall.

Barcelo Tanger

Tangier

Authenticity & Character

There is nothing special about this hotel

Location

The best location! Close to everything and the sea

Staff

Service was good

Cleanliness & Comfort

The breakfast was amazing. The roof bar food is not very good and needs to be cleaner in general

Riad Jona

Marrakesh

The staff is amazing, but I will not recommend this place due to its location!

Authenticity & Character

If you can say that is authentic because it is located in the old part of the city.

Location

Staff

They were extremely nice and helpful

Cleanliness & Comfort

It was clean

Activity Reviews

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

We had a good experience with Anwar. A very knowledgeable tour guide and respectful.

Explore the Vibrant Gateway to Africa

Tangier

Mohamed was nice and pleasant, but the tour was quick and fast!

Exploring the Imperial City and Medieval Medina of Fes

Fes

It was a very good experience overall. Sara did an amazing job as a tour guide.

Evening Food Tour in Marrakesh

Marrakesh

Despite Anwar being a great tour guide, I will not recommend this experience at all.

Quality of Experience

The location

Hammam Visit: Traditional Body Scrub

Morocco

The hammam was not what we envisioned at all. We had a hammam in Turkey that it was the real deal. The place is nice, but they need to do a better job.

Quality of Experience

The hammam

Guides, Drivers and Staff

The staff was very friendly

Transport

We had our own driver

Our driver, Rachid Mansouri, was great! Very friendly. Props to him for being able to drive for our long trips.

Our favorite cities were Fes and Marrakesh. We almost wish we had moved one of our days in Marrakesh to Fes, but we thoroughly enjoyed our time in Marrakesh nonetheless!

Mouad, the receptionist at Riad Batchisarai in Fes, was extremely kind and accommodating. He went out of his way to prepare us breakfast when we had an early departure, and also helped guide us to a restaurant in Fes when we were worried about getting lost at night. The room itself was also great, spacious and high ceilings.

The room we had at Riad Terra Bahia in Marrakesh was unfortunately a little too small for us to fit our luggage comfortably. The staff, however, were very accommodating.

It was great to have a 6-seater car, we were able to take turns lying down on the long drives between destinations. The only thing I wish was that the windows could open, as I get nauseous easily without fresh air in cars. But being able to lie down was very helpful to combat that.

Overall, a delightful trip! Booking this with KimKim made everything so much easier.

Thank you for one of the best trips! It was great mix of activities to see Croatia and Slovenia.
Amazing guides, wonderful sailing trip, the cooking class was highlight!!! The Peka meals were so delicious that I'm trying to duplicate this at home!!! I can go on and on about this trip! Please use Ivan and Sara for you adventure into Croatia and Slovenia and more!!!!!!

Activity Reviews

Visit the magnificent Postojna Cave and Predjama Castle

Ljubljana

Day Trip to Lake Bled & Castle

Croatia

Day Trip to Groznjan and Motovun

Croatia

Zagreb - walking food tour!

Zagreb

Free Day in Rovinj

Rovinj

Truffle Hunting in Istria

Croatia

Private day trip to Sibenik & Trogir

Croatia

Croatian Cooking Class

Split

Hike to Lost Villages of Hvar, Croatian Peka Lunch

Croatia

Dubrovnik - Leisure Day

Dubrovnik

Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner

Croatia

Private sailing charter

Croatia

Dubrovnik Food Tour

Dubrovnik

Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities.

While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used to.

Overall, our trip to Thailand was amazing. We spent time in Bangkok at temples and different markets, time in Chiang Mai with elephants and hiking in the rainforest, and days in Phuket doing ocean activities. Our guides made each day transition smoothly and our accommodations were perfect. I would not have changed anything about the trip and would definitely use kimkim again for future travel!

We had a wonderful trip to Peru, organized by Johanna and Kristy of Kimkim.

The helpful suggestions in the original trip planning stage were much appreciated, and the on the ground support, the drivers who met us at transition points and the helpful and well informed guides, were all terrific.

The trip was tailored to our needs and preferences, and the support made the entire trip relatively stress free. Peru is an amazing travel destination. The history, the natural beauty and the varied terrain were all incredible. However, it is a large and complex country, and I am glad that we didn't try to navigate our trip without the substantial help and assistance from our local guides and drivers.

Our recent trip to Patagonia was absolutely amazing! Thank you to our guide Jimena for organizing everything so perfectly so that the only thing left for us to do was to enjoy!

Hotel Reviews

Hotel Sierra Nevada

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Camping Grey

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Los Cuernos

Torres del Paine - W trek Circuit Reserva Cerro Paine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Torre Central

Parque Nacional Torres del Paine Pedro Montt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Aquaterra

Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Perito Moreno Boat & Walking Tour

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (Refugio Grey to Pingo)

Patagonia

Quality of Experience

Guides, Drivers and Staff

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Ms. Trang was super amazing and understanding of the time differences and intricacies of international travel--17h time difference from Hawaii. She booked our itinerary from landing in Hanoi to departure from Hanoi, and accommodated all of our travel needs, including issues that I wasn't even aware of. She didn't make assumptions and instead asked us what we were interested in doing, while guiding me and making suggestions based on information I had shared with her of our travel preferences and accounted for travel time in order to maximize our first trip to Viet Nam. She booked us on 2 private tours in Hanoi, including a Russian jeep tour and local attraction tour. She even paid extra to expedite my husband's Viet Nam visa when she realized it had been delayed and was able to get it for him the night before we left for our flight. She also found me a seamstress who sewed my 2 custom-made suits, advocated for my husband and me to get an upgraded hotel room with windows, and reserved upgraded seats on our flight from Hanoi back to Tokyo. She also recommended Stellar of the Seas cruise in Halong Bay and booked a 4-day, 3-night cruise for us which was a perfect duration for us. It was unexpectedly easy and efficient to communicate through the KimKim app and Ms. Trang was very patient with me. She is the epitome of customer service and I will definitely use KimKim travel agency for my future international travel.
Ms. Trang had book Duc and a driver to pick us up at Hanoi airport while Duc gave us an introduction to the city . Our Hanoi City tours were with Ben and a driver, as well as Gracie and a driver. We all communicated via Whatsapp which was extremely helpful given the language differences. They all went out of the way to help us make restaurant recommendations and suggestions for local activities following the tours. Ms. Trang went above expectations and had carefully choreographed our entire trip to Viet Nam so that we wouldn't get lost and felt welcomed to learn about the country's history and beautiful surroundings.

We had the best time exploring Bali and Lombok! There is no way I could have planned all of this on my own; Marc did an incredible job making sure everything was tailored to what we wanted to do. The order of locations/activities was perfect as was the timing of how much we could fit in a day without feeling exhausted. Edi, our driver for most of the trip, was so welcoming and had the best energy. We looked forward to seeing his smiling face each morning when he picked us up. We only spent a few days in Lombok, but Fathur and his team (special shout out to J!) were very responsive and made us feel well taken care of. All of our hotels exceeded expectations especially in going above and beyond to make us feel extra special on our honeymoon. Budi was the perfect guide for our temple day in Ubud, he did a great job explaining things and even adjusted our original plans a bit to better fit the theme for the day (we ended up changing the Ubud Monkey Forest to a smaller less touristy one the next day instead which was VERY smart). We never once had to worry about figuring out what time to leave or how to figure out the details of getting tickets for different activities, one way or another it was taken care of for us. I cannot say enough things about Marc, the people of Bali/Lombok, and all of the wonderful guides and drivers along the way. I would 100% plan another trip with them if we wanted to create a custom itinerary.

Hotel Reviews

Mahagiri Villas Sanur

We really loved ending our trip at this hotel. The staff was very attentive and friendly, we felt extremely welcomed. We actually liked that it was a few blocks from the beach so that it was quieter at night, they have their own beach chairs with an attendant if you decide to go over there which was a nice touch. We loved the food/drink, they even gave us an entire cake for our honeymoon! The wifi was the fastest of any hotel we stayed at and we liked all of the small touches like the frangipani oil scenting our room and the bathtub filled with flowers when we arrived. They even have a shuttle that will take you anywhere in Sanur for free. We would highly recommend staying here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Qunci Villas Hotel

Senggigi

The location was very close to the port and the area is very nice. We loved the views of the ocean and all of the pool options. The room was very nice, however we wished that there was more than just one mirror which happened to be outside. We also wished that at least the toilet was indoors (it was outside along with the shower, sink, and tub). We LOVED the private pool in the villa though, it was really nice being able to have that to ourselves. The spa on-site was also extremely nice. We got multiple treatments done and all were lovely. There was one night where there was a local wedding going on where the music was super loud until late at night and again at 5am, that wasn't the hotel's fault but we wished there was some noise ordinances in the area especially since that's where tourists are staying to relax.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Munduk Moding Plantation

Gobleg

This hotel is STUNNING. We loved the views, large rooms, private balcony, the infinitely pools up in the clouds are nothing short of magical. We loved all of the activities they have on the grounds including a tour of the coffee plantation, yoga, trying on authentic attire the locals wear to temples, and eating food which is mostly grown in their gardens. Everything was geared towards sustainability and supporting the local community. The cherry on top was the 4 grinds of coffee with the equipment to make it how you like in the room (French press, V60, espresso, Bali-style), the free afternoon tea which included local sweets, and the nightly treat with a scroll that had a story about the local culture. It became our favorite nightly routine to read our "bedtime story". The complimentary massage was also a huge bonus!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tejaprana Resort & Spa

Ubud

We loved the view of our valley villa! The staff was super friendly and accommodating, I also cannot say enough wonderful things about how good the food/drink were at the restaurant! It was a little distance from Ubud center, but it was nice and quiet which was definitely our preference. We would definitely stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Waterfall Exploration and Traditional Sasak Village Visit

Indonesia

The 2 waterfalls we saw were absolutely stunning. However, there were some parts of the tour we wished had gone smoother. First off, we didn't realize how unsafe the hike to the 2nd waterfall was going to be (slippery rocks, rocky pathways held together by rusty wire fencing with pieces of metal sticking upward, stairs with rusted away handrails, etc). I had on hiking sandals that worked for hiking down stairways to other waterfalls, but the metal wiring was poking into them as well as my husband's hiking water shoes that have holes in the bottom. We would have picked different shoes had we known. We had a guide in our car, however we had to use a local guide once we got to the waterfalls who didn't speak English. He walked away ahead of us and didn't show us where to step on the trail so we didn't know what rocks were sturdy/safe to walk on. We got the feeling that he didn't care much about making sure we were safe or having a good experience, and more like he just wanted to get the hike over with. After the waterfalls, we were excited to see the Sasak village especially since the village tour in Bali was so great. However, our guide from the car was the one who did the "tour" and it only lasted less than 10 minutes. He didn't tell us very much about it, and it felt more like we were intruding in someone's private life rather than having someone from there tell us about their village. Also, there was an aggressive dog that approached us and was barking/snarling. Our guide didn't do anything to direct us away from it. Again, it felt like he didn't really want to be there and just wanted to get it over with. It was a shame because the area was beautiful. Our driver was great though (and he ended up being our guide the next day for snorkeling, we wish he had been our guide on this day too)!

Quality of Experience

Food

Guides, Drivers and Staff

Driver was great, the guide that came in our car and the guide for the hike didn't seem like they really wanted to be there though.

Transport

Boat trip and snorkeling around the Gilis island (Meno, Air)

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Munduk & Tamblingan Lake Exploration

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Trek to Mount Batur Summit

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Cultural Immersion and traditions at Rumah Desa

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

It’s hard to fully capture the transformative experience our family had during our trip to Morocco. We would like to extend our heartfelt thanks to Hassan, Ismail, Hamid, and the entire team. Their remarkable professionalism, profound knowledge, and genuine hospitality made our journey truly exceptional. From learning the history of the Almoravid dynasty in the streets of Marrakech to seeing the breathtaking beauty of the Roses and Dades valleys, we've come home from our trip with a passion for learning more about Morocco, as well as for visiting again. Tanmirt!

Our general guide/driver was Mouad. He was super great, very nice and knowledgeable. He knew when to take breaks on longer drives, without us asking. His attitude was especially nice, friendly and welcoming. He seemed more like a friend showing us the country, than someone paid to do so. Especially important was that he made us feel safe, & he was totally trustworthy. He helped a lot with pointing us in directions that were good when we were on our own. Every place he suggested to eat was great. My wife's birthday dinner exceeded any expectation. He set up surprises for her, like a bouquet of beautiful flowers. He contacted the restaurant & hotel to set up a cake at both places, along with "Happy Birthday" songs at each place. The restaurant was one of the best - Le Cuistat - small, intimate, friendly, and one of the best meals on our trip.

We would definitely recommend KimKim to others!
In order to be honest, I need to add that the written itinerary was very detailed and sounded amazing at first glance. It was 39 pages & so detailed that we overlooked some things we needed to question or that should have been pointed out. We choose a trip that included some drives longer than we understood. The itinerary listed some great plans, but there was not enough time to drive and stop at every location listed in the plans. What we saw and did was fantastic! The plans had too much listed & very little time to try some of the options suggested. Some information or suggestions were written twice & listed at different places in the itinerary. We were able to figure this out after we traveled to different places or asked Mouad. Also, the plans did not clearly & simply tell us what meals were included, an easy thing to simply list for each day on the summary itinerary. It was obvious that each stay included breakfast, the other meals were usually not obvious.

Our trip to Morocco was simply wonderful — only because of the fantastic guidance provided by Kimkim personnel. Hassan was great to work with in the planning process — all done online through a very personal and efficient process. He suggested wonderful hotels and adventures for our weeklong trip. Upon arrival in Morocco we were met by Khalid, our delightful driver, who was with us every step of the way providing excellent transportation and guidance all week — even effortlessly accommodating our last minute change requests during the trip. Hamid led us through both a food tour and a city tour in Marrakesh - both times doing an excellent job.
Kimkim did a very nice job planning and executing our trip to Marrakesh and Casablanca. I will definitely use them again for my future trips.

Hotel Reviews

2Ciels Boutique Hotel

Marrakech

Good solid 4-star hotel. Lovely rooftop bar to watch sunset. Few broken items in my room. My food was mediocre in the first floor restaurant.

Authenticity & Character

Seemed fairly ordinary to me after having stayed in the Medina

Location

Staff

Didn’t totally understand how our pre-paid travel package was to work as far as us not paying individually - but we worked it out.

Cleanliness & Comfort

Clean but no sense that things were new and fresh

Le Casablanca Hotel

Casablanca

Definitely 5 star all the way with a lovely art deco design.

Authenticity & Character

Delightfully different (in a very good way) than our accommodations in Marrakesh — a large hotel with more traditional continental flair. Excellent restaurant.

Location

Easy to find on a main thoroughfare

Staff

Very attentive and accommodating

Cleanliness & Comfort

Top notch

Riad Kheirredine

Marrakech

I am so glad we chose to stay in a riad while in Marrakesh. And Riad Kheirredine was over the top — such a wonderful blend of modern amenities and personal attention with real Moroccan authenticity. I highly highly recommend this boutique hotel.

Authenticity & Character

Decor, food, services all played into the authentic Moroccan feel.

Location

The location was a bit surprising - tucked way back with in the Medina.

Staff

The staff could not have been more friendly and accommodating

Cleanliness & Comfort

The room & bath were spacious, comfortable and very well appointed with authentic decor. There was a very high comfort level with this riad/hotel. Housekeeping was provided twice a day so everything was always in good shape.

Activity Reviews

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

I enjoyed this much more than I expected. The history and craftsmanship of this mosque is very interesting. Caused me to learn quite a bit about the Muslim religion - again unexpected.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Quad Bike Ride in Agafay Desert

Morocco

The desert area was so interesting and unique compared to the city itself and the mountains. Definitely an area to see and experience. We did the quad ride and camel ride while there - both are must-dos!!

Quality of Experience

_

Guides, Drivers and Staff

Transport

Private Camel Ride in Agafay Desert

Morocco

Have to say it was a bit unsettling, but that’s just me. It’s a not to be missed opportunity.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Agafay Desert + Diiner with show back to Marrakech

Marrakesh

Fabulous day trip! Highly recommend it. Again piece of near-Marrakesh to be explored.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Trip to Atlas Mountains Ourika Valley

Marrakesh

Enjoyed this so much. Got us out of the walled City and out into the countryside - not to be missed.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Tour of Marrakech, the "Red City"

Marrakesh

Lovely and very informative, but a lot of walking — of that is any issue for you.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

Our guide, Hamid, led us very skillfully through some street food and vendors in the Medina. We tasted some wonderful food with him.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Class La Maison Arabe Marrakech 10 AM session.

Marrakesh

Fabulous, wonderful chefs, highly recommend

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We really enjoyed the vacation Vicky planned for us. Most memorable was the cruise/snorkeling trip - the kids and I had a great time at the reef highlighted by three sea turtles, one that came within inches of my daughter. Thanks for helping us make memories.

This was a milestone birthday and it was planned spectacularly. We had the best time and all our boxes were checked. Excellent job from Asko . He truly had everything tied up neatly without a hitch

Hotel Review

Amora Hotel Jamison Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sydney Opera House tour

Sydney

I thought the outside was impressive, the inside was amazing Definitely a must do Short but sweet

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Sydney Harbour Bridge Climb - Twilight

Sydney

I

Quality of Experience

Guides, Drivers and Staff

Transport

Always there waiting on us . Friendly and informative

Sydney City Sights Private Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Once again KimKim created an amazing trip. We had seamless transportation, knowledgable guides, comfortable and varied accommodations, and saw such beautiful sites and experienced local culture. Cambodia is an absolute gem of a country to visit and KimKim made it easy!

Mathias and the whole boat crew were exceptional! Snorkeling was amazing and the hikes were unique, very educational.

We only had a few weeks to plan before departure and the kimkim team did a great job of planning the entire itinerary, transportation, excursions, and lodging. While we might have been able to save some $ by planning the trip ourselves, the simplicity and comfort of having someone knowledgeable set everything up was worth the added cost. We were picked up at the airport and taken to our hotel in San Jose. the next day we were collected and driven to the east coast where we spent a few days before trekking back to Arenal for a few more days then a scenic drive back to the San Jose airport. All of the transports were clean, on time, and pleasant. The accommodations were above average with breakfast provided. All in all a wonderful and memorable trip. We would certainly use kimkim again.

The trip was great - seamless and a lot of on the ground help once we got to Japan. We had fun learning about the metro system and generally walking all over. And some of the guides were terrific. The Kyoto visit was by far the most incredible part of the week. Thanks for your help!

Hotel Review

Patina Osaka

Osaka

Absolutely amazing! Brand new, right on Osaka Castle... A little walk to the metro but not bad. Breakfast was incredible. We will definately stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Experience Old and Nostalgic Tokyo: Yanaka Walking Tour

Tokyo

Very neat learning about this neighborhood. The guide Michiko Aoyama was incredible - she was tireless and took us all over, to all the alleys of the neighborhood finding millinium old shrines. Great tour! And wonderful tour guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour

Kyoto

Incredible. the guide Akira Itoh was knowledgable and very friendly. An incredible visit!

Quality of Experience

Food

Tofu lunch was a bit boring

Guides, Drivers and Staff

Transport

Doris did an exceptional job planning our trip to Vietnam. She was incredibly patient throughout the entire planning process, truly listening to what we wanted and tailoring the itinerary perfectly to our style. She checked in multiple times during every step of the trip, which made us feel supported and well cared for from start to finish.
She found excellent tour guides and organized very comfortable transportation, making each day smooth and enjoyable. The overall flow of the trip was planned incredibly well — starting with more activity and exploration, and gradually easing into relaxation. It was exactly what we needed.
The places she chose for us to stay were absolutely incredible, and she went above and beyond by meeting up with our family during the trip and even bringing us gifts — such a kind and thoughtful gesture.
Doris is a true pro, and she made our trip unforgettable. We couldn’t recommend her more highly.