Kimkim Trip Reviews

4.8
Based on 19,672 ratings
Read 19,672 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our dream trip
Thailand | Feb 22 - Mar 5, 2026

B
Beatrix K.
Budapest, Hungary | Reviewed on Mar 25, 2026
We would like to thank the entire Kimkim team who, in one way or another, took part in organizing and carrying out our dream trip. Our journey could not have been more perfect. It was characterized by excellent organization throughout, and we felt safe at all times. Everywhere we went, people were kind to us. We would especially like to thank the guides, who clearly love what they do and shared fascinating information with us at every stop. Special thanks to Minah for always being... Read more

We would like to thank the entire Kimkim team who, in one way or another, took part in organizing and carrying out our dream trip. Our journey could not have been more perfect. It was characterized by excellent organization throughout, and we felt safe at all times.

Everywhere we went, people were kind to us. We would especially like to thank the guides, who clearly love what they do and shared fascinating information with us at every stop. Special thanks to Minah for always being available, ensuring that any issues were resolved and no question went unanswered.

Thailand will forever remain in our hearts, and it was the Kimkim team who made this trip truly unforgettable.

Bence&Beatrix

Hotel Reviews
Ayara Kamala Resort
Phuket

Incredible setting, every detail in the hotel was perfectly thought out. We were amazed by the views and the luxury.

Authenticity & Character
Location
Staff
The staff is conscientious, helpful, and very friendly; however, there were too few of them for too many guests, which put a lot of pressure on the team.
Cleanliness & Comfort
Khum Phaya Resort & Spa Centara Boutique Collection

Our time at the hotel was spent in a beautiful setting. We were amazed by the “jungle” atmosphere. The breakfast was wonderful, with a plentiful and fresh selection.

Authenticity & Character
Location
The hotel is located away from the city center, but the surroundings offer a calm and peaceful atmosphere.
Staff
Cleanliness & Comfort
The Moment
Bangkok

A beautiful hotel, modern and clean. Everyone was very kind to us, and we were completely satisfied. The breakfasts had a wonderful atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Koh Phi Phi By Speedboat
Explore the Koh Phi Phi By Speedboat
Phuket

We had a wonderful day, visiting beautiful places. The island tour was very well organized, and I loved swimming together with small fish.

Quality of Experience
Food
There were many of us eating at a buffet restaurant, so we had to queue quite a bit. The food wasn’t particularly tasty, but everyone could still find something to their liking.
Guides, Drivers and Staff
Transport
Tiger Kingdom Chiang Mai
Tiger Kingdom Chiang Mai
Chiang Mai

It was an amazing experience to be up close with the tigers. We felt a bit sorry for the animals because they were kept in strict enclosures (of course, we understand why). It was a once-in-a-lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Living Green Elephant Sanctuary Experience - Full Day
Living Green Elephant Sanctuary Experience - Full Day
Chiang Mai

We probably spent our favorite day here. We were happy with how the caretakers treated the elephants. It was exciting and unforgettable. Maki has a really great style; we loved the way he talked about the elephants and the staff's work.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
Thailand

The White Temple amazed us—it was one of our most fulfilling days. We really enjoyed the temple tour and got to experience new cultures in the village of the long-necked women.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Temple Local Street Food Tour
Chiang Mai Temple Local Street Food Tour
Chiang Mai

Chiang Mai offered us different experiences. We enjoyed delicious food and were glad to try dishes from the local vendors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

I loved the atmosphere of the place; it was wonderful. Completely different from Bangkok—calmer, quieter, and a more nature-connected experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

We had a full and exciting day, visiting incredible places. Monks, a long boat tour—it felt like we had stepped into another world. It was truly a wonderful start to our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minah Trinh

Monika has so much patience.
New Zealand | Mar 10 - Mar 24, 2026

Haley
Haley L.
Denver, CO | Reviewed on Mar 25, 2026
Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow. Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well. Read more

Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow.

Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well.

Hotel Reviews
PurePod Central Otago (Taima)
Authenticity & Character
Is it inside, is it outside? You don’t really know. The artistry of it is incredible. It’s the epitome of outdoor luxury. And the food hamper was absolutely delicious.
Location
Complete privacy in a beautiful and open area. Central Otago is a place I want to return to as well.
Cleanliness & Comfort
Everything was spotless and clean. Every little luxury was thought of. There Wes even rain gear at the car park to keep you dry for the walk up.
Shakespeare B&B
Te Anau
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but not very comfortable. The walls were too thin (I heard the neighboring room’s conversations) and the bed was a bowl.
Wanaka Springs Lodge
Wanaka

Very cute and comfortable place.

Authenticity & Character
I loved the lawn and the deck area. It created a sense of oasis.
Location
Staff
I never met any of the staff but I wasn’t put off by that at all. It was weird to have people doing lawn maintenance well before checkout though. It ruined any feeling of privacy since there is the giant sliding glass door. I’m not sure how regular of an occurrence that is though.
Cleanliness & Comfort
I really appreciated the heat lamps as well as the overall layout in the bathroom.
Mt Cook Lodge & Motels
Canterbury

It was a hotel. Nothing special and that’s okay.

Authenticity & Character
This place had no character and the rooms were poorly laid out.
Location
Staff
Cleanliness & Comfort
The shower floor didn’t drain well so the water went up around the toilet in just a couple minutes. Then there was no bathroom fan so the room smelled like musty toilet water the whole time we were there. Also, they maintain control of he thermostat at the front desk so when we woke up cold in the middle of the night we had to call to negotiate upping the room temps.
The Grange Boutique B & B and Motel
Christchurch

The people running this B&B were so kind and welcoming! I’m incredibly grateful for their patience dealing with our disoriented, jet lagged selves.

Authenticity & Character
The antiques were gorgeous and they added something special to the place you wouldn’t get anywhere else.
Location
There are so many options within walking distance for fun things to do and places to eat.
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

I really don’t know how to describe the level of this place. Their sustainability efforts are remarkable, the staff are a joy to be around and the food was delectable. Absolute favorite of all the places we stayed.

Authenticity & Character
Their efforts are something you just need to see for yourself. They put a lot of work into this place and it shows.
Location
Glenorchy is a cute little town and the possibilities for adventure there are endless.
Staff
Everyone was genuinely kind and seemed just as happy to be there as the guests.
Cleanliness & Comfort
The bedding was extra soft and the lighting gave the room the perfect level of coziness.
Activity Reviews
Big Sky Stargazing -outdoor stargazing tour
Big Sky Stargazing -outdoor stargazing tour
Aoraki / Mount Cook Village

Our stargazing tour in Mt Cook was surprisingly spectacular. We actually dropped it from our trip and re-added it after more consideration. It turned out to be one of our favorite activities. The guides were knowledgeable and fun to interact with. It was truly a surreal experience I’d recommend to anyone and everyone.

Quality of Experience
Guides, Drivers and Staff
The amount of knowledge our guide has was astounding. I could have stayed another 2 hours and just listened to him explain things. On top of that he had a wonderful sense of humor so I was often warmed from within by laughter.
Banks Track 3 days- 2 nights option - first day
Banks Track 3 days- 2 nights option - first day
New Zealand

The Banks Track was a delight! It felt like walking through several different worlds. We did the quicker paced option which was a perfect taste of the area. I’d love to return for a full meal…or 2…or 3.

Quality of Experience
The views are stunning. The huts are well loved and eclectic.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 25, 2026

Hi Haley,

Thank you so much for your kind words—it truly means a lot! 😊

I’m so glad you had such a special trip and that it struck the right balance for you. It sounds like you experienced some incredible moments (and what a bonus with the aurora—so lucky!).

Wishing you many more amazing adventures ahead and lots of beautiful memories from this one ✨

Warm regards, Monika

Amazing Trip to Southeast Asia!!
Vietnam | Mar 5 - Mar 23, 2026

N
Naomi W.
East Norwalk, CT | Reviewed on Mar 25, 2026
We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team. Read more

We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok
Authenticity & Character
Location
Staff
We asked for a refund since we didn't have hot water for showers and they would not cooperate.
Cleanliness & Comfort
Cold showers!
Satri House

Beautiful old hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs better signage in the hotel. Difficult to find your way around the hotel.
Treeline Urban Resort
Siem Reap
Authenticity & Character
Location
The in town location was perfect. It allowed us to explore Siem Reap easily.
Staff
Super friendly and nice.
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Moire Hoi An, Vignette Collection
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhaya Soul Cruise
Hanoi

This was a beautiful boat with great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mandalao Elephant Conservation
Mandalao Elephant Conservation
Luang Prabang

Great way to see the elephants in their natural environment. No exploitation here.

Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap

Excellent show. Good evening activity.

Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

Great site and great guide.

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Very interesting and well done.

Bhaya Soul - Exclusive Wellness Series (Day 1)
Bhaya Soul - Exclusive Wellness Series (Day 1)
Ha Long Bay

Beautiful boat with a great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Too much traffic getting there and back.site was crowded.

Quality of Experience
Transport
Too much traffic.
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Hanoi

Minh was a great guide.

VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 26, 2026

Dear Naomi and Jeff,

Thank you for the high recommendation! It was an honor to arrange your stay in Vietnam, Cambodia, Laos, and Bangkok. We’re so glad you enjoyed the top-notch service and interesting activities.

Safe travels, and we hope to see you again soon!

Best wishes,
Ashley

Marcela of KimKim was wonderful!
Chile | Mar 4 - Mar 17, 2026

Barbara
Barbara C.
Miami, FL | Reviewed on Mar 25, 2026
Let me start by saying how wonderful Marcela was. She replied almost immediately to any questions or concerns that we had...no matter what time of day or even on weekends. I can't say enough good things about her! She was sweet, attentive, and friendly whenever we contacted her. Muchas gracias Marcela! At every hotel we stayed at, the staff was courteous and accommodating. The hotel properties were lovely. Breakfasts were delicious and so were dinners (when we ate at hotel... Read more

Let me start by saying how wonderful Marcela was. She replied almost immediately to any questions or concerns that we had...no matter what time of day or even on weekends. I can't say enough good things about her! She was sweet, attentive, and friendly whenever we contacted her. Muchas gracias Marcela!

At every hotel we stayed at, the staff was courteous and accommodating. The hotel properties were lovely. Breakfasts were delicious and so were dinners (when we ate at hotel restaurants.) I have to particularly commend Hotel Simple Patagonia. We arrived there on my husband's birthday and, at dinner, the staff presented him with an absolutely delicious chocolate birthday cake. (I'm sure Marcella was responsible for coordinating that.)

I also want to commend Hotel Ilaia in Punta Arenas. They were very accommodating in holding our luggage after checkout while we went on a city tour. We purchased food while on the tour and the hotel was very gracious in letting us use their dining facilities to eat our meal.

Guides for our excursions all spoke very good English and they were very knowledgable. The only caveat I have, is that some of the guides tended to walk very quickly and the slower walkers sometimes got left behind. And sometimes the guides would start their talks before everyone had caught up.

Hotel Reviews
Hotel Ilaia
Punta Arenas

Wonderful, friendly and caring staff. Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cumbres San Pedro
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Simple Patagonia
Puerto Natales

Wonderful staff, beautiful property

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Mar 25, 2026
Dear Barbara, Thank you so much for taking the time to share this detailed review. I appreciate your kind words; they mean a lot! I loved helping you plan this trip, and it is especially rewarding to know that you enjoyed it together with good friends. It's great to hear that you liked the hotels, the service, and those memorable moments along the way. I will be sure to pass along your lovely comments to the teams at the properties; they will be very happy to hear them. Thank you as well... Read more

Dear Barbara,

Thank you so much for taking the time to share this detailed review. I appreciate your kind words; they mean a lot!

I loved helping you plan this trip, and it is especially rewarding to know that you enjoyed it together with good friends. It's great to hear that you liked the hotels, the service, and those memorable moments along the way. I will be sure to pass along your lovely comments to the teams at the properties; they will be very happy to hear them.

Thank you as well for your constructive feedback regarding the guides. It’s very helpful, and I will share it with our local partners so we can continue improving the experience for future travelers.

I hope our paths cross again for another adventure in the future.

All the best,
Marcela

Argentina Trip 2026
Argentina | Mar 1 - Mar 13, 2026

J
Jack H.
Miami, FL | Reviewed on Mar 25, 2026

The planning done by Johanna and Kristy was very helpful, saving us time and aggravation. The logistics done by Kristy during the trip (Johanna became unavailable two weeks before the trip) were also excellent. She always quickly responded to questions or logistical issues and we could contact her at any time when needed. . When, due to previous miscommunication, a few small snafus occurred during our trip to Iguazu falls, Kristy quickly acknowledged the problems and addressed them. She was very helpful , pleasant and professional.

Local specialist: Johanna Fabian

Great trip.!
Patagonia | Mar 2 - Mar 16, 2026

A
Arnie S.
Canada | Reviewed on Mar 24, 2026
Great trip.!
From planning to implementation everything fell right into place. Any and all our questions were answered promptly and completely. Transfers, accommodation and activities, met or exceeded our expectations. Well done!
Thanks for a great trip!
Read more

Great trip.!
From planning to implementation everything fell right into place. Any and all our questions were answered promptly and completely. Transfers, accommodation and activities, met or exceeded our expectations. Well done!
Thanks for a great trip!

Hotel Reviews
Awwa Suites & Spa
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Morrena Lodge
Torres Del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Michelangelo
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senderos Apart & Suites
El Chaltén
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palermo Food Tour
Palermo Food Tour
Buenos Aires

Personable, engaging and knowledgeable guide. Frankie provided a charming journey through the streets of Buenos Aries tasting some of the local treats along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Kayaking on Lake Grey and the Grey River
Kayaking on Lake Grey and the Grey River
Patagonia

Well organized. Quality equipment. Competent and engaging guides. We were up close and personal with icebergs. Perfect day on the river in an amazing place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Navigation to the glaciers
Navigation to the glaciers
El Calafate

Great view of glaciers but a little too much boat time. Hard to hear commentary over the sound system. Crowded on deck

Quality of Experience
Guides, Drivers and Staff
Transport
on time, comfortable ride, door to door
Family dinner in Calafate
Family dinner in Calafate
El Calafate

Comfortable, relaxing, charming and welcoming atmosphere. Authentic home cooked meals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Mar 25, 2026

Hola Arnie & Colleen!
Thank you so much for your kind words! It truly means a lot to know that everything, from planning to execution, came together seamlessly and met your expectations.
It was a pleasure assisting you throughout the process, and I’m really glad you felt well supported every step of the way.
Thank you again for trusting us with your trip, and we hope to help you plan another unforgettable journey in the future!

Highlights of Argentina: Buenos Aires, Mendoza, Salta & Iguazú - 14 Days
Argentina | Mar 3 - Mar 23, 2026

dipankar
dipankar b.
San Jose, CA | Reviewed on Mar 24, 2026

Everything worked like clock work. Making the plan was easy and service and execution to the plan were perfect. Response to the provided emergency number was almost instantaneous. trips are highly customizable and suggestions provided by the team were great. My second trip with Kim Kim and I recommend them to anybody.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 25, 2026

Hi Dipankar,

I hope you are fine!
I am glad to know that you had an amazing time in Argentina!
In Say Hueque, we work hard every day to give you the best experiences.
Thanks for taking the time to let us know how wonderful your trip was.
I hope to see you booking through Kim Kim a new trip to South America or another part of the world soon :)

Warm Regards from Buenos Aires,
Mery

Fantastic Trip! Drivers and tour guides were ...
Slovenia | Mar 14 - Mar 20, 2026

D
Duke D.
Chicago, IL | Reviewed on Mar 24, 2026
Fantastic Trip! Drivers and tour guides were absolutely amazing. The entire trip was turnkey and wouldn't change a thing. Read more

Fantastic Trip! Drivers and tour guides were absolutely amazing. The entire trip was turnkey and wouldn't change a thing.

Hotel Review
AS Boutique Hotel
Ljubljana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić

Highly recommend Sharon and team!
Morocco | Mar 15 - Mar 22, 2026

H
Heather Jean Hanson V.
Maplewood, MN | Reviewed on Mar 24, 2026
Sharon was incredibly helpful in designing a custom itinerary for us. She kept our budget, interests, and a disability in mind during planning. All was very clear upfront. Highly recommend! Read more

Sharon was incredibly helpful in designing a custom itinerary for us. She kept our budget, interests, and a disability in mind during planning. All was very clear upfront. Highly recommend!

Hotel Review
Riad Nesma Suites & SPA
Medina, Marrakech

Staff was awesome and made extra recommendations and accomodations for us. Great location. Would stay here again.

Authenticity & Character
A riad..gorgeous.
Location
Staff
Front desk, servers and porters fabulous.
Cleanliness & Comfort
Very clean
Local specialist: Sharon Louthian

Fun Spain Trip
Spain | Mar 7 - Mar 15, 2026

Linda
Linda L.
Chicago, IL | Reviewed on Mar 24, 2026
Planning the trip was easy through kimkim.
We had some issues arise during the trip and the team was responsive.
Read more

Planning the trip was easy through kimkim.
We had some issues arise during the trip and the team was responsive.

Hotel Reviews
60 Balconies Design
Madrid
Authenticity & Character
Metro stop is Chueqe which is colorful.
Location
Staff
We didn’t see them much, but breakfast was delivered every morning.
Cleanliness & Comfort
Casa de Triana Luxury Suites by Casa del Poeta
Seville

Such a beautiful space. Our family loved this one the best. Breakfast plentiful. A little bit of a walk to the sites, but we did not mind. We still talk about this place and would definitely stay again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Museo Living & Experience Club Apartments
Málaga

Location is great. It is walking distance to many of the sites.

Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
Shower was inviting
Activity Reviews
Toledo Family Experience & Sword-Making Workshop
Toledo Family Experience & Sword-Making Workshop
Madrid

So amazing. We got to hands-on participate in the forging process. The owner of the shop was great as well as our English translator. My favorite part of the trip.

Quality of Experience
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

It’s a tour of the different neighborhoods in Madrid while on a tuk tuk.

Quality of Experience
Doesn’t give you a lot of history
Guides, Drivers and Staff
Historic Landmarks Walk
Historic Landmarks Walk
Seville

So much to see! Carlos was a great guide. Our kids enjoyed it too!

Quality of Experience
Guides, Drivers and Staff
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville

Yohanna was great! She chose some delicious tapas for us. The flamenco show was amazing.

Quality of Experience
Guides, Drivers and Staff
Old Town Discovery Walk
Old Town Discovery Walk
Málaga

Great history walk from Damian.

Quality of Experience
Guides, Drivers and Staff
Private Day Trip to Gibraltar
Private Day Trip to Gibraltar
Málaga

Our guide Jose Luis was great! The kids loved it. Beautiful area. We came here because our son really likes aviation, and this is where you can walk across airplane runway for a cool experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy trip from Malaga
Local specialist: Adam Gomez

Nook and Bom provided a wonderful experience!...
Thailand | Mar 14 - Mar 20, 2026

Craig
Craig B.
Newark, NJ | Reviewed on Mar 24, 2026
Nook and Bom provided a wonderful experience! Their deep knowledge of the excursions and the culture provided us with so many memories that will last forever. I would highly recommend the food tour, elephant sanctuary and the temple tours that we took part of. Read more

Nook and Bom provided a wonderful experience! Their deep knowledge of the excursions and the culture provided us with so many memories that will last forever. I would highly recommend the food tour, elephant sanctuary and the temple tours that we took part of.

Hotel Review
Hilton Bangkok Suvarnabhumi Golf Resort & Spa
Samut Prakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Mar 25, 2026

Thank you so much, Craig, for your lovely review — it truly means a lot to us 😊
I’m so happy to hear that you and Lisa had such a wonderful experience with Nook and Bom. They’ll be delighted to know that their knowledge and care helped create such meaningful and lasting memories for you.
Thank you again for your kind recommendation of the food tour, the elephant sanctuary, and the temple visits. We hope to welcome you back to Thailand again in the future
Cheers, Jook

Kein is the best travel agent I’ve ever worke...
Thailand | Mar 6 - Mar 20, 2026

Ed
Ed W.
Chicago, IL | Reviewed on Mar 24, 2026
Kein is the best travel agent I’ve ever worked with and he set the bar so high. I don’t know if I’ll get anybody as good as him again. The trips, the transportation, the excursions were flawless. His attention to detail and responsiveness are unmatched. It’s amazing to be able to travel to a foreign country and not have to worry about anything. Read more

Kein is the best travel agent I’ve ever worked with and he set the bar so high. I don’t know if I’ll get anybody as good as him again. The trips, the transportation, the excursions were flawless. His attention to detail and responsiveness are unmatched. It’s amazing to be able to travel to a foreign country and not have to worry about anything.

Hotel Reviews
Outrigger Khao Lak Beach Resort
Phang Nga

Beaches are stunning well worth the trip north. It’s a family hotel so there will be kids running around, but it’s a large area not really in walking distance of anything but a great escape.

My Beach Resort

This is a quiet place in Phuket. The beach sand is good, but it’s rocky when you go out into the ocean. It’s a great area for a family and to get away from the party scene.

Activity Reviews
Similan Islands Discovery with Snorkeling by Speedboat Join-in Activity
Similan Islands Discovery with Snorkeling by Speedboat Join-in Activity
Khao Lak

This is very touristy they pack you on a large speedboats and move all around the islands. It feels rushed. Recommend a small tour when possible.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khao Lak Safari – with Elephant bathing
Khao Lak Safari – with Elephant bathing
Khao Lak

The elephants sanctuary makes it all worth it

Quality of Experience
Food
Guides, Drivers and Staff
Juliane was an incredibly knowledgeable guide with over 20 years of experience in Thailand
Transport
Wedding Ceremony On the Beach (Western Style)
Wedding Ceremony On the Beach (Western Style)
Ko Yao Noi

This was an amazing wedding and coordinated gracefully. Flowers were stunning photographer was amazing.

Quality of Experience
Guides, Drivers and Staff
Beu was amazing
Half-day Fishing with Locals (Paradise)
Half-day Fishing with Locals (Paradise)
Ko Yao Noi

So much fun. Nis was an amazing guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen

The trip went flawlessly for us.
Japan | Mar 9 - Mar 23, 2026

Ian
Ian M.
Canada | Reviewed on Mar 24, 2026
We’re not typically “tour bus” travelers, so we wanted the freedom to explore on our own while still having the support and security of a tour company—and this trip delivered exactly that.
Angel, our contact at Kimkim, arranged everything seamlessly, including hotels, transportation, and local guides in each town we visited. Throughout the journey, Angel stayed in touch, which gave us great peace of mind.
In Tokyo, our guide Koiku was excellent. Not only did they show us many key...
Read more

We’re not typically “tour bus” travelers, so we wanted the freedom to explore on our own while still having the support and security of a tour company—and this trip delivered exactly that.
Angel, our contact at Kimkim, arranged everything seamlessly, including hotels, transportation, and local guides in each town we visited. Throughout the journey, Angel stayed in touch, which gave us great peace of mind.
In Tokyo, our guide Koiku was excellent. Not only did they show us many key attractions, but they also taught us how to navigate the subway and train systems, giving us the confidence to explore independently.
The hotels along the way were consistently clean, comfortable, and very welcoming. Traveling by train between destinations was smooth and easy to manage.
In Takayama, our guide Ikue introduced us to off-the-beaten-path spots we never would have discovered on our own. Masa, our driver and guide through the mountains to Kanazawa, was both informative and entertaining, and made the journey truly special by taking us to some lesser-known locations.
In Kanazawa, our guide Ai went above and beyond. She not only provided an excellent tour, but also took us to her favorite restaurant and even helped us make arrangements for an event the following day—on her day off. Truly exceptional service.
Overall, the trip was incredibly well organized and made for a comfortable, stress-free experience. A big thank you to Angel and the Kimkim team—I would absolutely travel with them again on a future adventure.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Mar 26, 2026

Hi lan,
Thank you so much for your wonderful message—I’m truly touched by your kind words. It makes my day to know that the trip gave you the perfect balance of freedom and support, and that our local guides made such a positive impact on your experience.
It was an absolute pleasure planning this journey with you, and I'd be delighted to help with any future adventures whenever you're ready to travel again.
All the best,
Angel

We had an action packed itinerary for Iceland...
Iceland | Mar 12 - Mar 21, 2026

Lisa
Lisa T.
Burleson, TX | Reviewed on Mar 24, 2026
We had an action packed itinerary for Iceland and we did all that we could. Some of our favorite memories were just seeing the country's landscape and the horses. We did sadly miss snorkeling the Silfra, the Ice Cave and the helicopter ride but there was plenty to do without those. We did run into some bad weather here and there which caused for a stressful driving day so the weather and road app came in very handy. We loved all of the Lagoons that we visited but the Sky Lagoon was... Read more

We had an action packed itinerary for Iceland and we did all that we could. Some of our favorite memories were just seeing the country's landscape and the horses. We did sadly miss snorkeling the Silfra, the Ice Cave and the helicopter ride but there was plenty to do without those. We did run into some bad weather here and there which caused for a stressful driving day so the weather and road app came in very handy.

We loved all of the Lagoons that we visited but the Sky Lagoon was our favorite.

Our Dog sledding adventure was a little anticlimactic but we are glad we did it. Our favorite waterfall area was Hraunfossar and the Lava Cave was cool. I feel like we could have skipped the peninsula tour and made our way towards Vik a little sooner. We hit bad weather on Day 4 which was very stressful. So by the time we got to the National Park we decided to skip the Silfra Snorkel and all that the park had to offer and opted to go to town and have some adult beverages and chat with some locals.

As far as accommodations, the Bubble hotel and the Panorama Glass Lodges were definitely the highlight for us. However, I would suggest you find the Panorama Glass lodge while it is still daylight. Both of the Center Hotels in Reykjavik had bars outside of our window that played loud music until midnight. I would not suggest people stay here if they have an early day the next morning. We were fine with it but I can see where other travelers might not be. Front desk clerks were very helpful.

The snowmobile tour was such a good time. On day 6, we did not make it to Reynisfjara Beach or to the Reynisdrangar columns due to road closure. By the time we got to day 7, we all agreed that we did not have it in us for a 5 hour drive and a 3-4 hour tour so we took the day off and enjoyed our hotel, a game room at another hotel and the town of Vik. I do wish we had made our way to Jokulsarlon Glacier Lagoon, Diamond Beach and the Ice Caves. I am not sure what to suggest here as this was a super long day. Maybe have people drive closer to the area and stay the night then wake up and do the tours and drive out. I am sad we missed it.

Day 8, there was 100% chance of rain but we did the ATV tour anyway. We did get soaked to the core and froze our booties off but we really enjoyed it. I think if the weather is bad then it is inevitable that you will get wet and be cold but do it anyway. It is a gorgeous view of the beach and ocean. The tour guides were awesome. As a matter of fact, we liked all of the tour guides we encountered: Dog sledding, snow mobile, all of them.

The weather was bad on day 9 with wind gusts up to 45 mph. So sadly, we missed the helicopter tour. We did go to the Sky Lagoon and loved it.

Gudmundur was a great asset to us every day. I really enjoy conversing with him throughout the entire process from planning to our arrival and our departure. He warned us of weather and roads and helped with cancellations and recommendations of where we could go when we skipped our planned activities. The skipping of activities was for sure my lack of planning rest days for my group. He included everything that I asked from the beginning added in all of the exciting things to do and see.

This is my 3rd trip with Kim Kim and it did not disappoint. Iceland was amazing. I would highly suggest it to my friends and family.

Hotel Reviews
CenterHotel Klöpp
Reykjavík
Center Hotels Skjaldbreið
Reykjavík
Hotel Katla by Keahotels
Vík
Panorama Glass Lodges
Buubble Hotel Ölvisholt
Selfoss
Arnarstapi Hotel
Snæfellsbær
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Mar 24, 2026

Thank you for the kind review Lisa.
Yeh, it's too bad that the weather didn't cooperate which caused you to miss out on some of the activities, but hei, maybe it's a sign for you to come back in summer :)

I am really glad that you did enjoy it regardless, and in any case, we can surely say you got the full arctic experience :D

All the best
Gummi

A Perfect Trip to Costa Rica
Costa Rica | Mar 14 - Mar 18, 2026

Sara
Sara W.
Silver Lake, OH, USA | Reviewed on Mar 24, 2026
The execution of this trip, with many moving parts, was absolutely flawless! They were incredibly responsive and reactive; I cannot recommend their services enough. Read more

The execution of this trip, with many moving parts, was absolutely flawless! They were incredibly responsive and reactive; I cannot recommend their services enough.

Hotel Reviews
El Mangroove, Autograph Collection
Playa Hermosa

The staff seemed a bit lackluster.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua

Absolutely amazing, our favorite place, especially the yoga and food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poas Volcano Lodge
Vara Blanca

The rooms were lovely. I appreciated its boutique feel. The only small issue was that the restaurant prepared the beef ultra rare and did not really fix the issue when asked to do so (another patron appeared to return her steak to the kitchen for the same reason).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palo Verde National Park Boat Exploration Hacienda el Viejo
Palo Verde National Park Boat Exploration Hacienda el Viejo
Costa Rica

Short but worthwhile, quite warm though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
2 Tank Scuba Diving at the Catalina Islands
2 Tank Scuba Diving at the Catalina Islands
Costa Rica

There was some confusion re: pick up, but the dive master was great even if the vis was limited (no one's fault obviously).

Quality of Experience
Guides, Drivers and Staff
Transport
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

So much night life!

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

This was my favorite activity, loved getting out and hiking in the national park with a private gruide, who was quite knowledgable.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Tour at La Paz Waterfall Gardens
Privately Guided Tour at La Paz Waterfall Gardens
Costa Rica

Loved our private tour of this area, our guide was very knowledgable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 24, 2026

Hola Sara!

Thank you! We're so happy to hear that everything came together perfectly. Being responsive and reliable is so important to us, and your feedback truly means a lot.

It was a joy working with you!
Bryan

7 day trip organised by Gummi
Iceland | Mar 7 - Mar 14, 2026

Rita
Rita B.
Newark, NJ | Reviewed on Mar 24, 2026
Our 7-day trip through Iceland with Guðmundur (“Gummi”) was nothing short of extraordinary. From the moment we arrived, Gummi had everything perfectly organized — every detail, from our lagoon visits and glacier hikes to snowmobiling, diving between tectonic plates, ATV adventures, and chasing waterfalls, flowed seamlessly. His personal touch made all the difference: he was always reachable, responsive to every request, and made sure everyone felt comfortable and cared for.
Traveling in...
Read more

Our 7-day trip through Iceland with Guðmundur (“Gummi”) was nothing short of extraordinary. From the moment we arrived, Gummi had everything perfectly organized — every detail, from our lagoon visits and glacier hikes to snowmobiling, diving between tectonic plates, ATV adventures, and chasing waterfalls, flowed seamlessly. His personal touch made all the difference: he was always reachable, responsive to every request, and made sure everyone felt comfortable and cared for.
Traveling in March, we even got to witness the breathtaking northern lights — a moment Gummi somehow timed perfectly. You can tell he truly loves what he does; his enthusiasm and professionalism make the experience feel both easy and unforgettable.
If you want to experience Iceland in the best possible way, with someone who’s genuinely on top of every detail, Gummi is the guide to choose. Highly recommend

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Mar 24, 2026

Thank you for the kind review Rita! It makes my day knowing you had such a great trip!
I'm sure the Nordic Gods will forgive me for taking credit for the Northern Lights haha, so ok, I'll take it haha!

I do hope to see you back in Iceland, there's still so much more to explore!

All the best
Gummi

Great trip to Laos and Vietnam
Vietnam | Mar 2 - Mar 23, 2026

Steve
Steve W.
Phoenix, AZ | Reviewed on Mar 24, 2026
Just a wonderful trip from beginning to end. The activities provided a variety of sightseeing, cultural awareness, and outdoor activities. In each city, we had local experts as guides who were able to show us all of the fun things to see. The handoff’s at airports were excellent and especially the entry into Vietnam was unbelievably easy. We will definitely consider using KimKim for adventures in the future. Read more

Just a wonderful trip from beginning to end. The activities provided a variety of sightseeing, cultural awareness, and outdoor activities. In each city, we had local experts as guides who were able to show us all of the fun things to see. The handoff’s at airports were excellent and especially the entry into Vietnam was unbelievably easy. We will definitely consider using KimKim for adventures in the future.

Activity Review
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam

One of the most amazing parts of the trip. We didn’t even stop walking as we went through the Hanoi airport and passport control. Our guide took our passports, took care of the entry stamps while we went straight to baggage claim and picked up our bags. We were out of the airport before many of our fellow passengers even cleared passport control.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 25, 2026

Dear Steve,

Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words.

It makes both me and my team very happy to know that you and Heidi enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests.

We sincerely hope to have the pleasure of welcoming you again in the near future.

Warm regards,
Long

The tour that was organized by KimKim turned out great-Volacanoes, Cloud Forest and Pacific Coast
Costa Rica | Mar 2 - Mar 11, 2026

P
Patti S.
Minneapolis, MN | Reviewed on Mar 24, 2026
The tour that was organized by KimKim turned out to be everything we hoped it would be. We took their suggestions on many of the tours and they turned out great-including the Arenal Hanging Bridge tour-Donny was a great guide for us; the EcoTermales Hot Springs Experience in LaFortuna was wonderful. The other highlight of the trip was the early birdwatching at the Curi-Cancha Reserve in Monteverde. Jose did an awesome job there and we got a private tour! All the hotel reservations went... Read more

The tour that was organized by KimKim turned out to be everything we hoped it would be. We took their suggestions on many of the tours and they turned out great-including the Arenal Hanging Bridge tour-Donny was a great guide for us; the EcoTermales Hot Springs Experience in LaFortuna was wonderful. The other highlight of the trip was the early birdwatching at the Curi-Cancha Reserve in Monteverde. Jose did an awesome job there and we got a private tour! All the hotel reservations went well and all the private and bus transportation went without any problems.

Hotel Reviews
Hotel Hacienda Guachipelín
Liberia

Great restaurants there and loved the breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

We were moved to the Poco a Poco Hotel by the Monteverde Country Lodge which turned out to be fine since we think the Poco a Poco turned out to be a nicer hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bahia del Sol Hotel
Guanacaste

Loved this hotel and we were lucky to get the honeymoon suite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Campos Arenal Hotel
La Fortuna

This hotel was conveniently located in LaFortuna. The rooms were clean and comfortable. The negatives were that the walls were pretty thin and we could hear the neighbors quite loudly. Also, the breakfast was kind of weak, not a lot of options.

Authenticity & Character
Location
Could walk into downtown if needed.
Staff
Front desk staff could be more friendly and informative.
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 24, 2026

Hello Patti,

Thanks for your review!
That is wonderful to hear, sounds like you had an amazing trip!

The Arenal Hanging Bridges and the Curi-Cancha birdwatching are truly special experiences, and I am so glad everything, from guides to hotels and transportation, went smoothly for you.

Thanks so much for sharing this!

Pura Vida,
Olman

Monika was extremely knowledgeable and helpfu...
New Zealand | Mar 1 - Mar 15, 2026

J
Jake A.
Sweden | Reviewed on Mar 24, 2026
Monika was extremely knowledgeable and helpful on our trip. She was more than accessible when we needed her help. Aotearoa was stunning and many of the options she gave us, provided life long memories that we will carry with us. It made the whole experience perfect, and easy to navigate! Read more

Monika was extremely knowledgeable and helpful on our trip. She was more than accessible when we needed her help.

Aotearoa was stunning and many of the options she gave us, provided life long memories that we will carry with us.

It made the whole experience perfect, and easy to navigate!

Hotel Reviews
Akaroa Village Inn - Bruce Waterfront Apartments
Akaroa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auckland City Hotel
Auckland

Breakfast was great, staff were helpful and sweet. Clean rooms, and right in the city center. Perfect!

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 24, 2026

Hi Jake ! Thank you so much for your kind words! I’m thrilled to hear that you had such a memorable time in Aotearoa (New Zealand) and that the recommendations added to your experience. It was a pleasure helping you plan your trip, and I’m so glad everything went smoothly!

Warm regards,
Monika

A wonderful family trip to Galapagos!Just returning from an incredible 10 day fami...
Galapagos Islands | Mar 11 - Mar 22, 2026

Elinore
Elinore J.
Chicago, IL | Reviewed on Mar 23, 2026
Just returning from an incredible 10 day family trip to Ecuador and Galápagos Islands.
Our planning for this trip started with Alvaro, who worked tirelessly planning a trip that would appeal to all ages and abilities.
The communication with so many “moving parts” , was outstanding!
A short time before our trip was going to start, Alvaro introduced us to Ibeth, who was our contact person until we touched ground back in Canada. I’m not sure if she actually sleeps, because she responded...
Read more

Just returning from an incredible 10 day family trip to Ecuador and Galápagos Islands.
Our planning for this trip started with Alvaro, who worked tirelessly planning a trip that would appeal to all ages and abilities.
The communication with so many “moving parts” , was outstanding!
A short time before our trip was going to start, Alvaro introduced us to Ibeth, who was our contact person until we touched ground back in Canada. I’m not sure if she actually sleeps, because she responded instantly with all questions and requests! We met her on a video call before leaving which was very helpful for all.
Our guides in each and every stop were knowledgeable, kind and extremely flexible with our requests. True professionals!
Matteo, in Quito, communicated to Fabricio in San Cristobal that our youngest granddaughter was showing signs of altitude sickness, so that he was aware and offered a stop at a pharmacy if needed.
Fabricio was so passionate and knowledgeable at the breeding station.
Gabriel, on Isabella Island was the very same when it came to our snorkeling adventures as well. Gabriel was also able to obtain a missing suitcase for our 11 year old- so she didn’t miss out on our snorkel trip - he really came through for us!
As you can see, there is a theme here- kudos to James, Phillipe and Andreas as well!
Our accommodations were perfect for our family- small, family run hotels, with good breakfasts in the am and locations to restaurants, beaches, etc, were excellent.
Thanks to all that made this a once in a lifetime trip for our entire family!

Hotel Reviews
Plaza Luna Suites
Puerto Ayora

This is a gem!! Lovely, quaint accommodations, locally owned and with a history to go with it! Rooms were perfect with amenities well thought out. Breakfast on the terrace was a lovely way to start the day. Beach towels provided, unlimited filtered water and location couldn’t be better

Authenticity & Character
Authentic- but updated so well!
Location
Right on the Main Street, but you didn’t know it until you walked out of the high gate - all right there!
Staff
Delilah (owner) greeted us in a very personal way, learning about her family and their role in th Galápagos Islands. Us
Cleanliness & Comfort
Lovely- even a small communal kitchen area where we used the dishes for a take out dinner one night.
Albemarle
Puerto Villamil

The picture…is exactly the way it looks outside our room - but I would recommend requesting an exterior room. That being said - all the rooms were spacious and clean.

Authenticity & Character
The small pool and gardens were lovely and the rooftop pool view was stunning!
Location
Perfect- on a quiet sandy road - steps away from town!
Staff
Excellent- because of the island holiday celebrations, she warned us of noise/music that would go on quite late and offered ear plugs proactively!
Cleanliness & Comfort
Beach towels and robes provided
SeaSide Hotel
Galapagos

This was a quaint hotel - very quiet - perfect location to local beach and to town as well. It was perfect for a family stay with a small pool outside our door. Breakfast was home cooked and the “honour” fridge was really convenient with soft drinks and beer.

Authenticity & Character
Location
Close to local Beach and restaurants and stores, but secluded.
Staff
Provided towels and bag breakfasts for early morning trips.
Cleanliness & Comfort
The air conditioning worked well
EB Hotel by Eurobuilding Quito
Quito

Relaxing, accommodating hotel! We spent three nights total and we found that staff were very helpful and professional! We were able to store a bag for our return and they found an e-book that was left in the safe! Their complimentary breakfast was 5 Star! My only criticism would be the lack of a wine list - very little choice, considering the abundance of South American wines.

Authenticity & Character
I wouldn’t say it’s authentic decor- but the local roses in the lobby were unbelievable!
Location
Good location for airport - not great for exploring around unless with a taxi.
Staff
Covered in initial review
Cleanliness & Comfort
Activity Reviews
Wildlife Encountering at Lobos Island - Family Activities
Wildlife Encountering at Lobos Island - Family Activities
Isla San Cristóbal

This involves a boat ride and a stop at Lobos where we hiked about an 1 1/2 hours - we couldn’t believe our eyes being able to see the male frigate birds with their red expanded breasts hoping to be picked by a female. Also, blue footed boobies, iguanas, baby frigates.

Quality of Experience
The mating Frigates!
Food
Local restaurant - great food!
Guides, Drivers and Staff
Very helpful, but there was really no alternative to not have to walk on the unstable rocks.
Transport
Unforgettable Day Trip to Bartolome Island
Unforgettable Day Trip to Bartolome Island
Puerto Ayora

Our last full day in Galapagos and it couldn’t have been more enjoyable! Our family of 8 and 6 others gave us lots of space on a lovely cabin cruiser - with great staff and a delicious lunch!

Quality of Experience
Our skipper was skilled and the ride was smooth and relaxing
Food
A delicious full hot lunch! Very tasty- with a cash bar !
Guides, Drivers and Staff
Philippe was a wealth of information! And for those that did not want to walk up to the top, a zodiac ride around the island - pointing out a baby penguin, baby sea lions and many varieties of sea birds!
Transport
Safe and relaxing
Exclusive Experience at The Agave Route in the Middle of the World!
Exclusive Experience at The Agave Route in the Middle of the World!
Quito

This was our second time to visit - bringing family this time…very cool experience for all ages - during the tasting, our 11 and13 yr old in the group was able to participate as well - with non alcoholic agave tastings.

Quality of Experience
The bartender was the same person as last year and he makes it all very fun during the cocktail making.
Guides, Drivers and Staff
As stated
Transport
Safe and prompt
Visit Intiñan Museum
Visit Intiñan Museum
Quito

Great guides - super experience!

Quality of Experience
The guide!
Guides, Drivers and Staff
The guide!
Transport
Good driver
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 24, 2026
Hi Elinore, Reading your message truly made my day thank you so much for taking the time to write such a thoughtful and detailed review. It was an absolute pleasure to have your family visiting Ecuador and the Galápagos Islands. I feel very lucky to have joined you along the way and the trip definitely reached your expectations. Your kind words about the team truly mean a lot. I’ll be sure to share your feedback with Ibeth, Matteo, Fabricio, Gabriel, as well as James, Phillipe, and Andreas... Read more

Hi Elinore,

Reading your message truly made my day thank you so much for taking the time to write such a thoughtful and detailed review.

It was an absolute pleasure to have your family visiting Ecuador and the Galápagos Islands. I feel very lucky to have joined you along the way and the trip definitely reached your expectations.

Your kind words about the team truly mean a lot. I’ll be sure to share your feedback with Ibeth, Matteo, Fabricio, Gabriel, as well as James, Phillipe, and Andreas they will be very happy to know they helped make your experience so memorable.

I hope we can welcome you back for another unforgettable journey in the future!

Hugs,
Alvaro

Why travelers love kimkim

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.