Kimkim Trip Reviews

Most memorsble guide was the bus driver on volcano/puffin tour on Westman, driver of TukTuk in Reyk., and 18 yr old french farm girl who led our horse ridr at Geysir Hestar. Favorite restaurant was English Cove in Bognares. Accomodations Helgafell farm cottage and guest house on Westman and Uthlid. Every waterfall was spectacular. South Coast, Westman and Snaefellsnes Peninsula were liked better than Golden Circle cause of crowds . Favorite museums Perla and Memorial Museum on Westman. Zodiac tour in Jokulsarlon awesome. Friedheimar unique. Krauma Baths terrific. Spectacular back road from Bognares to Stykkisholmur we discovered by making a wrong turn.

Working with Karol, Lisa, and Clemens was such a pleasure! They helped us plan an amazing 8-day trip through Switzerland, perfect for myself, my wife, and our two young kids. The planning was spot-on, and the directions they provided were crystal clear and extremely detailed. From times and which platform to show up on. They were spot on! They really took the time to chat with me about my ideas and came up with a fantastic plan that perfectly met my goals. The routes they suggested and the directions for things to see were perfect. The hotel recommendations were great and perfectly located. I had some trepidation about some of the hotel recommendations, but I must admit, Clemens and team were 100% correct with their recommendations. The hotels were perfect! Lisa and team were always easy to reach with any questions we had during the trip. Without a doubt, Clemens and the team, along with Kimkim, delivered again. This was our fifth trip with Kimkim, and each time they provide us with wonderful advisors that make for unforgettable trips. I’m already looking forward to booking my next adventure with Kimkim, and more importantly, our next trip through Switzerland and Austria with Clemens and the team!

Hotel Reviews

Braunbär Hotel & Spa

wengen

Another fantastic recommendation from Clemens and the team! We absolutely loved this hotel and would happily stay here again. It was incredibly family-friendly, and our kids had a blast. The pool was a huge hit, and the arcade machine in the room was such a fun and unexpected touch. The bunk beds were another favorite—they made the stay extra special for our kids. The rooms were spacious and worked perfectly for our family of four. The views were absolutely stunning, and Wengen itself is such a charming town. The staff was welcoming, friendly, and made us feel right at home throughout our stay. The only minor drawback was that there isn't air conditioning, so it was a bit warm during our summer visit. Fortunately, the hotel provided fans, which helped make it somewhat comfortable. Overall, this was a wonderful stay, and we'd love to come back in the winter to experience Wengen in a completely different season!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Lubo Self- Check-in

Luzern

This is a modern apartment-style stay where everything—from check-in to guest services—is handled online, so there isn't a traditional front desk. I was a little hesitant about that at first, but it ended up being an awesome experience. The location is fantastic—right in the heart of everything—and the restaurant/bar downstairs was a huge bonus. We enjoyed several great breakfasts and excellent coffee there, and it quickly became one of the highlights of our trip. The property has a fun, hip, and modern vibe with lots of character, which made it feel unique compared to a standard hotel. The only downside was that the A/C struggled a bit during the extreme heat we experienced, but it wasn't enough to take away from an otherwise excellent stay. A special shoutout to Clemens and the team—they absolutely knocked it out of the park with this recommendation!

Authenticity & Character

Location

very central to the old town

Staff

Cleanliness & Comfort

Zurich Marriott Hotel

Zürich

Great hotel. Large, clean, modern rooms. Great location near the river and close to the train station. Excellent breakfast buffet. Would highly recommend.

Authenticity & Character

Location

close to train station

Staff

Cleanliness & Comfort

Activity Reviews

🏙️ Private Zürich City Tour: History, Culture & Local Life

Zürich

This was a fantastic tour and a great way to experience Zurich beyond the modern city center. It introduced us to the historic parts of the city and helped us appreciate Zurich's rich history in a way we definitely would have missed on our own. Without this tour, I think our impression of Zurich would have been that it was just another modern city. Instead, we came away with a much deeper understanding of the city's character, its history, and even Swiss culture as a whole. One of the best parts of the experience was having a knowledgeable local guide. It was wonderful to be able to ask questions about what it's really like to live in Zurich and Switzerland. Those personal insights made the tour feel authentic and memorable.

Quality of Experience

Guides, Drivers and Staff

Lucerne to Wengen via Interlaken + Luggage Service

Switzerland

This was an amazing travel day, and everything was perfectly arranged by Clemens and the team. The train ride was smooth, scenic, and one of the highlights of our trip. The luggage transfer service was absolutely worth it. It was so nice to relax on the train without having to worry about hauling our suitcases from place to place. We traveled with just two small backpacks, and our luggage was waiting for us when we arrived at our destination. It made the entire journey so much more enjoyable. A big thank you to Clemens for recommending this service! The boat ride on Lake Brienz was absolutely beautiful and the perfect complement to the train journey. Between the stunning scenery and the stress-free travel, this route exceeded our expectations. We would highly recommend this itinerary to anyone planning a trip to Switzerland!

Quality of Experience

Guides, Drivers and Staff

Transport

This entire trip exceeded all of my expectations. Every tour guide was knowledgeable and kind. Our agent from KimKim made sure we had everything we needed and more. The communication, preparedness, and organization of this trip was phenomenal. 11/10!!!

Hotel Reviews

Hotel Limade

Lima

great roof top bar, great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hacienda Regocijo

Cusco

I loved this hotel!! Great food at the restaurant for dinner / breakfast. So beautiful and so clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tierra Viva Valle Sagrado

Urubamba

An absolute dream stay. The stars, the spa, the restaurant. Everything was amazing.

Authenticity & Character

Location

Staff

some of the staff in the restaurant were rude

Cleanliness & Comfort

Hatun Inti Classic Machupicchu

Machu Picchu

This hotel was terrible! Mold in the bathrooms, broken glass in common areas. small rooms. loud location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Palcoyo Rainbow Mountain

Cusco

This was quite the doozy! Stunning views, but the "easy" hike was actually very difficult!

Quality of Experience

Food

The food stop was not good. Got food poisoning after and I know it was from that place.

Guides, Drivers and Staff

the driver was not good. Almost hit a cow and multiple cars. The guide was great though.

Transport

Misminay Community, lunch and hike to Moray

Sacred Valley

This was cute, but going to two different communities seemed very similar. I also felt a little weird about the pressure to buy things from the community. Still a great experience.

Quality of Experience

Food

Guides, Drivers and Staff

Horseback Riding through Cusco Outskirts.

Cusco

I loved Gabriel and his tour! Seeing the moon temple was incredible. Exceeded expectations

Quality of Experience

Guides, Drivers and Staff

Transport

Maras Salt Ponds

Peru

Didn't realize this would be a mile hike, but it was great! Julio was so informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city!

Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more.

Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees later at a park and he even helped teach the kids some parkour moves! I wish I remembered his name, all I know is that he is from Spain.

Bergen is a beatiful city. Maria was a great guide, made it fun even in the rain!

Kadri's team was exceptional. Quick responses. Easy set up. Everything was at our fingertips and instruction were crystal clear. I didn't have to worry about a thing!

Thank you all for a lifetime of memories!

Samir Naran

Hotel Reviews

Grand Hotel Terminus

Bergen

Service, charm, food, drink, all amazing. Boys thought we walked into Hogwarts. Not much more I can say about that!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

Great location. Didn't have the same charm as the other hotels.

Authenticity & Character

Location

Staff

One front desk agent was a bit cold in her interactions

Cleanliness & Comfort

Fretheim Hotel

Flåm

Just the charm. Lobby was a great place to relax and have a drink. Staff was really friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

They accomodated 3 of us in a room (adult and 2 teenagers) and even though it was tight they somehow made it work!

Grand Hotel Oslo

Oslo

Historical elegance, great service and food and location. Concierge was great at understanding what we were looking for and guiding us to more authentic dining experiences!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Floating Sauna Experience - Flam

Flåm

Can't skip. Even with kids. This was their favorite activity of the trip

Quality of Experience

Guides, Drivers and Staff

Transport

Fjord Cruise & Seafood Dining Experience

Bergen

Just fantastic food.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gondola Ride in Voss

Voss

Unfortunately missed this as the it closed at 4 PM

Fjord Safari by RIB

Flåm

The guide made this enjoyable. Learned so much

Quality of Experience

Guides, Drivers and Staff

Transport

The Viking Planet (Museum tickets and VR experience included)

Oslo

A museum that kids will actually love and want to go back to!

Quality of Experience

Guides, Drivers and Staff

Transport

Øygarden Islets Kayaking Excursion

Bergen

Guide was amazing. Experience was a good work out while enjoying the amazing scenery! Oh, the apple cider, amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Past & Present City Walk

Bergen

Sucha beautiful city. Maria was an amazing tour guide. Weather was rough but she made it fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting in Raundal River

Voss

Fun and exhilerating! The guides know what they're doing.

Quality of Experience

Guides, Drivers and Staff

Transport

Flåm Railway, Zipline & Cycling Adventure

Denmark

Everything. The transport there, the excitement of the ziplining, and then the serenity of the bike ride.

Quality of Experience

Guides, Drivers and Staff

Transport

Oslofjord Island Hopping Nature Walk

Oslo

Beautiful spots to visit. Guide also was amazing

Quality of Experience

Guides, Drivers and Staff

Transport

Essential Oslo Walking Tour

Oslo

Just a beautiful city and to learn the histoty was amazing. I wish I remembered our guides name. She was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most amazing trip in Bhutan!
Everything was very well organised, we had a great mixture of temples, hiking and experiences.
Our guide and driver were both fantastic!
Would highly recommend

This was our first experience with a guide service. Previously we had planned our own excursions. The KimKim model is interesting and attractive: they offer a catalogue of possible activities, based on prior positive traveler experiences-- you are free to pick and choose among alternatives (or add your own). Given your interests, budget and time constraints, KimKim plans a customized trip itinerary. We found this met our needs to perfection!

We found KimKim's approach to financial disclosure to be opaque and frustrating. Since we could not 'price' individual activities, it made price/value choices more difficult and frustrating. Additionally, the service was expensive. When we became too ill to travel 10 days before our trip in 2025, we had good reason to reconsider our financial frustrations--KimKim took care of everything! They cancelled all our bookings and gave us a 100% credit. This year they rebooked our trip consistent with our new travel dates.

Our 10 day trip around Iceland's 850 mile Ring Road was a total delight! Our 'virtual guide', Gudmundur (Gummi) Oli, provided us with a detailed daily itinerary including travel distance/travel time, points of interest/activities, and a recommendation of how long to spend at each location in order to keep the day manageable. Gummi's planning was so meticulous that we had very few questions, but we found him available in a matter of minutes by phone or WhatsApp and it was clear he took a keen personal interest in making sure we had a wonderful trip. We did! His dining recommendations at the end of each day resulted in some of the best meals we have had in decades of international travel!

We would highly recommend KimKim to travelers who want the freedom of an independent vacation without the burden of pre-trip research and logistics planning. Each day of whale watching, ice caving, whitewater rafting, and more unfolded without a glich! It was a vacation we will treasure for a lifetime!

Judy was amazing and very responsive. She helped with some last minute emergency changes and was way ahead of me without needing to be asked. 100% would work with her again!

Nick was very responsive and did a great job providing us with an itinerary and multiple options as we changed our dates. He landed us in solid places and we had a wonderful trip! The only bit of feedback is that it took a few days after we paid/confirmed for the final bookings to get made which made me a little nervous.

Hotel Review

MY Nature Resort

Sandakan

Wonderful place, the flying squirrel demo and tours were fantastic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Kinabalu Park Hiking

Kundasang

Our guide was wonderful and flexible - she adjusted the plans based on our preferences. She was knowledgable and warm. We had a great time!

Quality of Experience

Guides, Drivers and Staff

Transport

Rachel and her team did an amazing job planning a trip for us. Rachel was patient and attentive to our needs. We had wonderful experiences, including a personal driver who took us through the wonderful Isle of Skye, a private sheep dog demonstration, and many memorable adventures. We would work with Rachel again in a heartbeat!

Our favorite guide by far was Phillip. Hr was phenomenal

From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She responds quickly, checks in regularly, and follows up thoroughly. Overall, it was an unforgettable and enjoyable experience, from designing the trip to actually being there. A dream-come-true trip for sure!

Perfect planning and execution! Melanie helped us plan, organize and set up a perfect tour of Rome, Naples and Venice with our 16 yr old grandson. She took over with a short timeframe because I started with a trip planner that was not getting the job done. We needed to insure our teenage grandson had a memorable experience. Melanie took charge and the service we received was exceptional. Once on the ground, Giovanni joined our group to insure each day was perfectly executed. We communicated frequently. I cannot say enough about KimKim, Italy Charm, Melanie and Giovanni. We will definitely use again and we highly recommend their services. Thanks for giving us an awesome trip! Ron, Hulyn and Tanner Farr

Our local guide company, Visit Georgia, was great and we loved our guide and driver. There seemed to be many miscommunications between KimKim and the local company which impacted overall ease throughout the trip. This was unfortunate. Areas impacted included: the itinerary on Kim Kim did not exactly match our local guide’s plans for our day. The hotel in Kutaisi was below our standards. Two out of three hotels did not have the room accommodations requested. Our local guide was not aware of our dinner reservations or the itinerary provided to us by Kim Kim. Overall, using Kim Kim felt like more of a hassle and we would have been better off just booking directly with Visit Georgia.

I was a little bit hesitant on using a travel planner as I normally do this all on my own. However, being from the United States and not being familiar with Italy at all, it was a little intimidating to plan. I found Kimkim with an online search and amazing reviews and never looked back. From the start of the planning process to the entire trip, I was extremely impressed. Our itinerary was perfect and so were all of our tours, transfers and hotels. Rome, Tuscany and Sorrento gave our family a wonderful taste of Italy. The app was very easy to use with all of our train tickets and excursions listed right on it. The private excursions she booked were perfect and geared towards the ages of my teenage children. This memories we created on this trip were priceless! I’m already booking another trip through KimKim!

Activity Reviews

Guided Walking Tour of Florence

Florence

Our tour guide was amazing!!! We loved her and learned so much about Florence on this tour! Would highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

After Closure Tour of the Vatican Museum & Sistine Chapel

Rome

Good tour overall but boring if you aren’t into art and statues. We were expecting more of a tour of the Vatican grounds and less of the museum. My teenage kids definitely were not fans of this one.

Capri & Costiera Sorrentina Boat Tour

Italy

The boat tour was amazing but I could have completely skipping visiting the island of Capri. Very crowded and difficult to get around.

Exclusive Colosseum Tour for Kids

Rome

Our tour guide was amazing!!! She was so good with our kids ages 11 and 13 and made this tour one of our favorites!

Quality of Experience

Guides, Drivers and Staff

Transport

We just returned from an amazing trip to Iceland organized by Gummi. I gave him a list of things I wanted to see and do with my teens and he prepared everything so well. He was very responsive and helpful answering questions and making last minute tweaks. We loved all our excursions and will remember this trip always! I can't wait to return.

Our travel agent Esther (via Kimkim) arranged a wonderful trip for my friend and myself in Zimbabwe and Namibia, despite having limited time and being bit late in booking (our fault). Everything went smoothly - from pickups and drivers through to the recommended lodges - and everything was wonderful. There were many once-in-a-lifetime moments on the game drive in Zimbabwe and river safaris on the Zambezi and Chobe rivers. Esther was very responsive to our preferences and our budget, and kept us up to date with visa requirements and other formalities. Highly recommended.

We had a great experience working with Kimkim team on this trip. Our tour guides, Juan and Martin were both very good. They were knowledgeable, funny, and went out of their way to make sure we were comfortable. E.g. helping us making frequent breaks to pick up supplies as needed, giving us lot of tourism tips and guiding us to the right food and shopping places. Most importantly, they had a deep sense of Peruvian histroy and helped us to get a really immersive experience.

I would heartily recommend the Kimkim team to anybody looking to have a great experience.

All of our guides and drivers were knowledgeable and friendly. We loved being able to stop and take photos with the alpacas on our way back from Palcoyo! We had a great time!

Our honeymoon in Greece was absolutely unforgettable\!

After all the stress of planning our wedding, we decided to use a travel agency to take the pressure off planning our honeymoon, and it was one of the best decisions we made\. Everything was thoughtfully planned for us\. All we had to do was book our flights and show up\!

Our trip was the perfect balance of adventure and relaxation\. We enjoyed incredible excursions while still having plenty of time to unwind and soak in the beauty around us\. Every part of our honeymoon was memorable, from taking a cooking class to swimming in the crystal\-clear Aegean Sea\. We were completely in awe of the beauty of both Crete and Santorini\. The food in Crete was some of the freshest and most flavorful we’ve ever had\!

The special touches throughout our trip made it even more magical\. Walking into a room filled with roses and ending our honeymoon in Santorini with flower petals and candles waiting for us was so thoughtful and romantic\.

We also loved the photo book, and it arrived on my birthday, which made it feel like such a special birthday gift\! Receiving a birthday card and a welcome\-home card afterward was another thoughtful surprise\. It’s those little personal touches that truly set Kimkim apart\.

We can’t stop recommending Kimkim to our friends and family, and we already can’t wait to book our next adventure with them\. A million stars\! ⭐️

Rodrigo was my personal guide for three days. His historical knowledge of Argentina and Cordoba is outstanding. His presentation was professional and warmly personal to my curiosity. He made it feel like I cruising around with a new friend.