Kimkim Trip Reviews

4.8
Based on 18,439 ratings
Read 18,439 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We have such an amazing trip Shetland island,London,Scotland
Scotland | Sep 19 - Oct 3, 2025

J
Joy G.
Norwood, OH | Reviewed on Nov 17, 2025
We have such an amazing trip. Stephen did an excellent job planning a fun filled trip. Our local tours were so so wonderful! We loved it all! Some days were over booked ,because the places we stayed alone were something to just enjoy!
Thanks
We will use KimKin again when traveling for sure!
Read more

We have such an amazing trip. Stephen did an excellent job planning a fun filled trip. Our local tours were so so wonderful! We loved it all! Some days were over booked ,because the places we stayed alone were something to just enjoy!
Thanks
We will use KimKin again when traveling for sure!

Hotel Review
Hard Days Night Hotel
Liverpool

Great location - needs a little face lift.Service was excellent and nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 17, 2025
Dear Joy, Denis, Donna and John, Thank you so much for your wonderful review — it truly means a lot to us. I’m delighted to hear that you had such an amazing trip, and I really appreciate your kind words about the planning. It was a pleasure to design a fun-filled journey for you all. I’m thrilled that your local tours were such a highlight and that everything from the small regional flights to the Liverpool Beatles walking tour and the day in Inverness worked smoothly. It’s also great to... Read more

Dear Joy, Denis, Donna and John,

Thank you so much for your wonderful review — it truly means a lot to us. I’m delighted to hear that you had such an amazing trip, and I really appreciate your kind words about the planning. It was a pleasure to design a fun-filled journey for you all.

I’m thrilled that your local tours were such a highlight and that everything from the small regional flights to the Liverpool Beatles walking tour and the day in Inverness worked smoothly. It’s also great to hear that you enjoyed the hotels, especially Monkstadt 1745 — one of my personal favourites. I still think fondly of my own visit there a couple of years ago.

Thank you as well for your honesty about some days feeling a little overbooked — it’s always helpful feedback, and I’m glad the wonderful places you stayed in were enjoyable in their own right.

We’re so pleased that your journey through England, Scotland, and the Shetlands in September was memorable from start to finish. And thank you again for the lovely note: “We have such an amazing trip… We will use KimKim again when traveling for sure!” We are truly grateful.

It would be a joy to help you plan another adventure whenever the time is right. I personally work on the UK, Ireland and France!

Warmest wishes,
Stephen & the High Point HolidaysTeam

Our Amazing Moroccan Adventure
Morocco | Nov 3 - Nov 16, 2025

Timothy
Timothy R.
Canada | Reviewed on Nov 17, 2025
Our Daily driver Khalid was resourceful, caring, punctual and engaging which made our trip most enjoyable. We had many interesting stops with Imlil rated as one of the best. The itinerary was well planned and we managed to see all the shapes and sounds of Moroccan life. Read more

Our Daily driver Khalid was resourceful, caring, punctual and engaging which made our trip most enjoyable.

We had many interesting stops with Imlil rated as one of the best. The itinerary was well planned and we managed to see all the shapes and sounds of Moroccan life.

Hotel Reviews
Riad Madu Desert Camps
Merzouga

Tent did not meet our expectations We thought we were going to be in a more upscale tent.

Authenticity & Character
Cleanliness and air conditioning
Location
We were in the desert
Staff
They spent more time tripping over themselves as opposed to answering our questions. They did not give us a comfortable feeling
Cleanliness & Comfort
Bedding cleanliness
Riad Kniza
Marrakech

Great room and location

Authenticity & Character
In the Medina which says it all
Location
Excellent
Staff
Attentive, caring and prompt
Cleanliness & Comfort
This hotel will not disappoint
Riad Chay
Ouarzazate

Awesome hotel

Authenticity & Character
Customer service
Location
Access to hotel was challenging but once your got there it was great
Staff
Everyone
Cleanliness & Comfort
Bed and shower
Le Casablanca Hotel
Casablanca

Great way to end trip

Authenticity & Character
Location
It was a little to far away from downtown
Staff
Cleanliness & Comfort
Smoking was a negative
Hôtel Taddart
Midelt

Customer service was nonexistent. Good quality was terrible and room was very disappointing

Authenticity & Character
Location, food quality and room cleanliness
Location
Do not include this hotel with itinerary
Staff
Customer service training
Cleanliness & Comfort
See above
Riad El Yacout
Fès
Authenticity & Character
It’s age and how well it has been kept. A little upgrade would help
Location
Close to the Medina and restaurants
Staff
Marcos and Muhammed made our stay most enjoyable
Cleanliness & Comfort
Lots of character
Dar Jasmine
Chefchaouen

The stairs were a challenge but we understood the challenges

Authenticity & Character
Access to the hotel
Location
The location was excellent allowed us to see the city at its best during the day and at night
Staff
Very informative group
Cleanliness & Comfort
Room was clean and comfortable
Dar El Kébira
Rabat

Had lots of character

Authenticity & Character
Location
First exposure to Medina life
Staff
Cleanliness & Comfort
Nothing jumps out but staff put us at ease
Activity Review
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

One of our highlights

Quality of Experience
Exceptional service
Transport
Close to hotel
Local specialist: Hakim ALIBOUCHE

Our guide in Cape Town, Lucy, was fantastic. ...
South Africa | Nov 3 - Nov 16, 2025

K
Kurt I.
Ashburn, VA | Reviewed on Nov 17, 2025
Our guide in Cape Town, Lucy, was fantastic. The itinerary was great. Accommodations were wonderful. Read more

Our guide in Cape Town, Lucy, was fantastic. The itinerary was great. Accommodations were wonderful.

Hotel Reviews
Amakhala Bush Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belvidere Manor
Knysna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mooiplaas Guest House
Oudtshoorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Schoone Oordt Country House
Swellendam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Fontaine Boutique Hotel
Franschhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria & Alfred Hotel
Cape Town

great location and concierge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eastern Cape Private Game Reserve Game Drive
Eastern Cape Private Game Reserve Game Drive
Eastern Cape Game Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cape Peninsula Tour (including lunch)
Full Day Cape Peninsula Tour (including lunch)
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Table Mountain Hike and Cable Car
Table Mountain Hike and Cable Car
Cape Town
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Nov 17, 2025

Hi Kurt,
Thank you so much for your wonderful feedback. I’m delighted to hear that Lucy took such great care of you in Cape Town and that you enjoyed both the overall itinerary and the accommodations. I hope to hear from you again should you wish to return to our beautiful country, South Africa.
Best,
Lize

Japan 2025
Japan | Nov 4 - Nov 13, 2025

Jennifer
Jennifer G.
Ashburn, VA | Reviewed on Nov 17, 2025
My son and I took a trip to Japan and planned it through kimkim. Our local agent Angel was amazing to work with and connected us with the best tour guides in Tokyo and Kyoto. She stayed in touch with us throughout the trip and made sure we had all the information we needed to travel efficiently. We could not have asked for a better experience. I definitely will use kimkim again when booking a custom luxury vacation. Read more

My son and I took a trip to Japan and planned it through kimkim. Our local agent Angel was amazing to work with and connected us with the best tour guides in Tokyo and Kyoto. She stayed in touch with us throughout the trip and made sure we had all the information we needed to travel efficiently. We could not have asked for a better experience. I definitely will use kimkim again when booking a custom luxury vacation.

Hotel Review
Courtyard by Marriott Shin-Osaka Station
Osaka
Authenticity & Character
Could tell it was an American brand
Location
Near train station
Staff
Cleanliness & Comfort
Activity Reviews
Drive to Hakone  from Tokyo
Drive to Hakone from Tokyo
Japan

This was one of my favorite days. Motoki was once again very accommodating and made sure we got to see everything we wanted. Our driver was also very accommodating and there to pick us up whenever we were ready to move on to the next stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Vehicle was extremely comfortable
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

Minnie was a great guide and the food was incredible. Loved that it was a small group and we got to know our guide and the other couple in the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tokyo Highlights Day Tour - East & West
Tokyo Highlights Day Tour - East & West
Tokyo

Our tour guide Motoki was fantastic. He made sure that we got to see and do all that we wanted in addition to what was on our itinerary. He also shared stories of the Japanese culture that added to our experience.

Quality of Experience
Guides, Drivers and Staff
Motoki was the BEST!
Transport
Local specialist: Angel Tang

Unforgettable Morocco
Morocco | Nov 1 - Nov 7, 2025

A
anindita G.
Chicago, IL | Reviewed on Nov 17, 2025
We visited Morocco in October 2025 and had an amazing experience from Marrakech to Casablanca. Our car was clean, comfortable, and air-conditioned, and our driver Mostapha was fantastic. We had excellent local guides at every stop and stayed in beautiful Riads in Marrakech, Dades Valley, Fez and Chefchaouen, plus an unforgettable night in a desert camp in Merzouga–Erg Chebbi. Our local contact was Said from Original travels and he was very responsive. He offered us upgrades and other benefits... Read more

We visited Morocco in October 2025 and had an amazing experience from Marrakech to Casablanca. Our car was clean, comfortable, and air-conditioned, and our driver Mostapha was fantastic. We had excellent local guides at every stop and stayed in beautiful Riads in Marrakech, Dades Valley, Fez and Chefchaouen, plus an unforgettable night in a desert camp in Merzouga–Erg Chebbi. Our local contact was Said from Original travels and he was very responsive. He offered us upgrades and other benefits throughout the trip. Great service, reasonable prices, and truly a 5-star experience. Highly recommend!

Hotel Reviews
Riad Fes Maya Suite & Spa
Fès

An old palace converters into a riad. Has old world charm but very dimly lit, sheets have musty smell and very noisy. We also didn’t have good experience with the dining staff

Authenticity & Character
Location
Very noisy, far from center of Medina
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

We didn’t get to stay here but was send to another camp, which was disappointing.

Authenticity & Character
We didn’t stay here, so don’t know
Location
We didn’t stay here, so don’t know
Staff
We didn’t stay here, so don’t know
Cleanliness & Comfort
We didn’t stay here, so don’t know
Dar Rihana Dades
Douar Aït Ouffi

Family run hotel at Dades valley, attentive service. On the bank of a river but not much of a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Diamond of Marrakech
Marrakech

Central location at the heart of the Medina. Newly renovated. Great service. Great food options nearby

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Blue city in the mountains views are spectacular from the top. Fun to walk in the alleyways.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Must do tour of Fez, Fez Medina is much more authentic. Best chance to look at local handicrafts up close

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco

Very comfortable car, great drive Mustapha made all the difference in these long trips

Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

Very fun, our first time on the ATV and throughly enjoyed, even did tight turns along the way. Exhilarating to climb a duns, race down and repeat.

Quality of Experience
Guides, Drivers and Staff
Transport
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Morocco

Definitely highlight of the tour, camel ride to the camp and stopping on the way to watch spectacular sunset

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Fun way to explore local food

Quality of Experience
All good except little late for the lamb place, they almost ran out
Guides, Drivers and Staff
Visit Majorelle Gardens
Visit Majorelle Gardens
Morocco

We went here next morning. Was not too busy. We didn’t find much to see. Having a guide would be great.

Quality of Experience
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Knowledgeable local guide, took us to all local spots, gave us time to explore. Also good conversation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 17, 2025
Hi Anindita, Thank you so much for your kind review! We are very happy to hear that you had a great trip from Marrakech to Casablanca. It’s wonderful that you enjoyed the clean and comfortable car, and that Mostapha took good care of you. We’re also glad you liked the local guides, the beautiful Riads, and your night in the desert camp in Merzouga. About the Tiziri Luxury Camp, we are sorry you were not able to stay there. As Said explained, there was a special event and a birthday party... Read more

Hi Anindita,

Thank you so much for your kind review! We are very happy to hear that you had a great trip from Marrakech to Casablanca.

It’s wonderful that you enjoyed the clean and comfortable car, and that Mostapha took good care of you. We’re also glad you liked the local guides, the beautiful Riads, and your night in the desert camp in Merzouga.

About the Tiziri Luxury Camp, we are sorry you were not able to stay there. As Said explained, there was a special event and a birthday party that night, and the owner told us there would be a lot of noise. For your comfort, we decided to move you to another camp so you could enjoy a quiet and relaxing night.

Said will be very happy to hear your nice words. He always tries his best to help and make the trip smooth for everyone.

Thank you again for choosing Original Travels. We truly appreciate your recommendation and would love to welcome you back to Morocco anytime!

Best Wishes,
Abdel

Morocco-A colorful adventure!
Morocco | Nov 1 - Nov 10, 2025

Mary Beth
Mary Beth R.
Chicago, IL | Reviewed on Nov 17, 2025
It is so nice to have worked with Majid in planning the trip. Khalid was attentive, kind, on time, informative and definitely knew how to drive in Morocco!
We saw so much from ruins to mosques to the cities and the camels in the desert. The markets were oh, so unique. It was good to see the countryside and the towns and cities and diversity.
I especially enjoyed the camel ride and night in the desert, the cooking class, the Hamman, the market, the nomads and oh so much more.
Read more

It is so nice to have worked with Majid in planning the trip. Khalid was attentive, kind, on time, informative and definitely knew how to drive in Morocco!
We saw so much from ruins to mosques to the cities and the camels in the desert. The markets were oh, so unique. It was good to see the countryside and the towns and cities and diversity.
I especially enjoyed the camel ride and night in the desert, the cooking class, the Hamman, the market, the nomads and oh so much more.

Hotel Reviews
Dar Baraka & Karam
Marrakech

This hotel was so lovely, clean and overlooked the courtyard. The staff was wonderful on giving directions, attending to bags and giving us recommendations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Lys - Luxury Riad & Spa
Fes

Quite lovely

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

I expected more rustic sleeping arrangements and I surprised to find we had all the amenities!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nila
Chefchaouen
Authenticity & Character
Location
Staff
We were told wrong hours for breakfast so when we got there we had a short window before our guide came and they were unable to serve us
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Clean Let us check in early

Authenticity & Character
Location
We could get around well
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

We were only there a short time so we really didn’t get to enjoy the lovely grounds

Authenticity & Character
The grounds were lovely
Location
Time there
Staff
Cleanliness & Comfort
Activity Reviews
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

It felt a little surreal

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Free afternoon in Casablanca Beach.
Free afternoon in Casablanca Beach.
Casablanca
Guides, Drivers and Staff
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 17, 2025
Hello Mary,
Thank you so much for sharing your wonderful experience! I’m thrilled to hear that planning your trip with me was smooth and that Khalid took such great care of you throughout your journey. It’s fantastic that you were able to enjoy such a rich variety of sights and experiences,from ancient ruins and beautiful mosques to vibrant markets and the vast desert.
I’m especially happy that the camel ride, night under the desert sky, cooking class, hammam, and encounters with the nomads...
Read more

Hello Mary,
Thank you so much for sharing your wonderful experience! I’m thrilled to hear that planning your trip with me was smooth and that Khalid took such great care of you throughout your journey. It’s fantastic that you were able to enjoy such a rich variety of sights and experiences,from ancient ruins and beautiful mosques to vibrant markets and the vast desert.
I’m especially happy that the camel ride, night under the desert sky, cooking class, hammam, and encounters with the nomads were highlights for you. Morocco is a country rich in diversity, and it means a great deal to us that you experienced its beauty in so many different ways.
Thank you again for traveling with us. We hope to welcome you back for more adventures in the future!
Best,
Majid

Great visit to Portugal
Portugal | Nov 7 - Nov 15, 2025

T
Tina E.
Ashburn, VA | Reviewed on Nov 17, 2025
Our drivers Rui and Carlos were super friendly and knowledgeable. Carlos was especially entertaining. Our food tour guide in Lisbon, Alex, was terrific as well. We learned a lot from her and the food experience at the Lisbon Winery was excelllent. Read more

Our drivers Rui and Carlos were super friendly and knowledgeable. Carlos was especially entertaining. Our food tour guide in Lisbon, Alex, was terrific as well. We learned a lot from her and the food experience at the Lisbon Winery was excelllent.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Older, dated hotel. The breakfast was "meh". Staff was not friendly at check in. The weather was bad and we couldn't even walk outside to the pool even when the weather improved. Several areas were closed. We just wanted to go sit outside and admire the ocean but it wasn't an option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wine & Books Porto Hotel
Porto

Excellent location, modern hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Clean, nice location. There was a lot of construction in the area which was a little noisy in the mornings. They acknowledged by birthday verbally and with a bottle of champagne and cake in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

As mentioned previously, the lunch was not very impressive and we felt rushed. Due to weather our private tour was very short and we didn't get to have the full experience (not blaming the winery for the weather).

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Overall this was a great day. Unfortunately the weather wasn't great and our private tour of the winery was very short. The private river cruise was great - the weather held and our guide was very friendly. Our car driver was very nice, but I think he was sick which was a little disconcerting. He assured us it was allergies but because he was under the weather he didn't communicate as much as our other 2 drivers. We had to ask questions rather than him offering up a lot of information. I was not impressed with the meal at the winery. It was just ok and felt a little rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

I'm rating this experience lower as our guide didn't offer as much history and stories as our guide in Lisbon. Also, one of our stops was a sales pitch, which I didn't appreciate at all. We felt pressured to purchase something from the shop. This should not happen on a private food tour.

Quality of Experience
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver was very friendly and accomodating. We enjoyed the tour of the palace and gardens and then a visit to Sintra.

Quality of Experience
Guides, Drivers and Staff
Transport
Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon

Alex was amazing! She taught us a lot about Lisbon and the food choices were very good.

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon

We just had a snack and beer but the environment was cool and the beer and good was good.

Quality of Experience
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Nov 17, 2025

Dear Tina,
Thank you so much for sharing your experience :)
I am delighted to hear that Rui and Carlos made your journey enjoyable - Carlos always knows how to bring extra fun to the day. It’s equally wonderful to know that Alex provided such a memorable and insightful food tour in Lisbon, and that the food choicer were a highlight for you.
We truly appreciate your kind words and hope to have the pleasure of welcoming you back on another adventure soon!
Your Friend in Portugal - Pedro

Costa Rica was a very interesting country and...
Costa Rica | Oct 30 - Nov 10, 2025

R
Roger P.
Australia | Reviewed on Nov 16, 2025
Costa Rica was a very interesting country and we had some good experiences, particularly, Casa Corcavado Wilderness Lodge. However, we felt the first part of the trip was organised to suit the local agency (Serendipity) rather than us. There was a lot of travelling and not much to see. Overall, we were very disappointed with the trip and would not use Kim Kim again. Read more

Costa Rica was a very interesting country and we had some good experiences, particularly, Casa Corcavado Wilderness Lodge. However, we felt the first part of the trip was organised to suit the local agency (Serendipity) rather than us. There was a lot of travelling and not much to see. Overall, we were very disappointed with the trip and would not use Kim Kim again.

Hotel Reviews
Casa Corcovado Jungle Lodge

Great experience. Would have been better if we were provided with more information on what to expect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarapiquis Rainforest Lodge
Sarapiquí

Was not a great experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 17, 2025

Hola Roger!

Thank you for sharing your feedback.
I’m truly sorry to hear that the first part of the trip didn’t reflect your expectations. Your comments are valuable and help us refine the experience for future travelers. I’m glad to know you enjoyed Casa Corcovado.

Kind Regards,
Bryan

Our trip to Ecuador was very good. Guide and...
Ecuador | Oct 24 - Oct 30, 2025

R
Roger P.
Australia | Reviewed on Nov 17, 2025
Our trip to Ecuador was very good. Guide and driver were excellent. Our only criticism is that there was a lot of driving in heavy traffic to and from Quito. It would have been better for northern trips to spend a night out of Quito. We will also provide a review for our Costa Rica trip organised by KIm Kim. We were not happy with that trip which is why we would not recommend Kim Kim to friends. Read more

Our trip to Ecuador was very good. Guide and driver were excellent. Our only criticism is that there was a lot of driving in heavy traffic to and from Quito. It would have been better for northern trips to spend a night out of Quito.

We will also provide a review for our Costa Rica trip organised by KIm Kim. We were not happy with that trip which is why we would not recommend Kim Kim to friends.

Hotel Reviews
Hacienda San Agustin de Callo
Lasso
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Illa Experience Hotel
Quito

Very good hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Juan De Guzman

Perfect Trip!:)
Japan | Apr 25 - May 10, 2025

M
Maddie C.
Ashburn, VA | Reviewed on Nov 16, 2025
Angel did an awesome job curat the iternerary for us and suiting it to our interests. All of the guides and activities were excellent. The accomodations were also great. We had a perfect mix of planned experiences and free-time. Angel also did a really good job with the pacing of our trip between cities. Will probably use kimkim again!:) Read more

Angel did an awesome job curat the iternerary for us and suiting it to our interests. All of the guides and activities were excellent. The accomodations were also great. We had a perfect mix of planned experiences and free-time. Angel also did a really good job with the pacing of our trip between cities. Will probably use kimkim again!:)

Hotel Reviews
Mercure Tokyo Haneda Airport
Tokyo

Nice place to stay for our final night in Japan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Candeo Hotels Osaka The Tower
Osaka

Fancy hotel; enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA
Kyoto

Overall nice place to stay.

Authenticity & Character
Location
Easy to get to town from here.
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

This hotel was such a memorable experience -- it is in a beautiful area and there is so much to do in the hotel. They also give you yukatas to wear and free tea / juice. One of our favorite things was around 9PM we were exploring the hotel and there was a small spa area where we were able to just walk up and schedule a massage before sleep. Loved that we did not need a reservation or anything and that it was open at night-- super cool! The hotel also had a game room and kareoke room and late-night ramen bar. One thing is that the dinner was very traditional, so that part would not suit everybody's taste; during the dinner there were Geisha performances which was cool. Also, there was a cute store in the hotel with a lot of Hakone-specific items; I took back several different things as souvenirs.

Authenticity & Character
Very traditional.
Location
Pretty in a mountain area.
Staff
Kind and accomodating.
Cleanliness & Comfort
Comfortable and clean.
Asakusa View Hotel Annex Rokku
Tokyo

Amazing location; great hreakfast; clean and spacious room. Loved this for our Tokyo time!

Authenticity & Character
Location is perfect.
Location
Asakusa is a really fun part of Tokyo with a lot of cool shops and restaurants and history -- glad we stayed here and got to see a lot of it.
Staff
Attentive; kind.
Cleanliness & Comfort
Everything was clean and neat.
Activity Reviews
Full Day City Tour with  Osaka Castle
Full Day City Tour with Osaka Castle
Japan

So happy to have Hiro again for this tour -- getting the same tour guide for Kyoto and Osaka was really cool and added to our experience because it was like we were traveling with a friend!:) He also gifted us polaroids of the day as a parting gift -- so nice and I am keeping them forever!

Quality of Experience
Guides, Drivers and Staff
Again, Hiro is awesome.
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Loved trying the different foods Osaka is known for; would do again!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Cooking Class
Kyoto Cooking Class
Japan

So much fun and turned out delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Super fun day; we learned and saw a lot! Also loved our guide Hiro -- he was so nice and funny and knowledgable and REALLY good at taking photos. It was like we had a perfect two in one guide and photographer.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan

So beautiful and such a fun day! We enjoyed the boat ride, and we really loved the gardens in giew of Mt. Fuji. Our driver was very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Sumo Experience in Tokyo : Enter the Sanctuary ( join in, small group )
Authentic Sumo Experience in Tokyo : Enter the Sanctuary ( join in, small group )
Tokyo

Super fun; the sumo wrestlers had really great / funny personalities.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with  Shinjuku Gyoen (cherry blossom)
Full Day Tokyo City Tour with Shinjuku Gyoen (cherry blossom)
Tokyo

Our tour guide was so nice and knowledgable! Loved her! Got to see a lot of different places in Tokyo and she took us adjusted the trip to suit what we wanted like if we saw something along the way that was not scheduled she let us check it out and get pictures. She gave us cute paper cranes as a goodbye gift.

Quality of Experience
Guides, Drivers and Staff
Loved Ikuko!!
Transport
Local specialist: Angel Tang

Highly recommend
Ireland | Nov 7 - Nov 14, 2025

L
Lisa C.
Chicago, IL | Reviewed on Nov 16, 2025

Adrian was wonderful and lovely to work with. He listened and did his very best to make our experience exceptional. Also, if getting a driver, I highly recommend Ken Smyth - he was incredible! Five star!

Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Nov 16, 2025

Thank you so much, Lisa!

It was an absolute pleasure working with you and your group. I’m so glad we could bring your Irish adventure to life! I’ll be sure to pass along your kind words to Ken; he’ll be delighted to hear it. Wishing you all the best until next time!

Slán go fóill! (Bye for now!)
Adrian

Iceland Babymoon!
Iceland | Aug 16 - Aug 24, 2025

K
Katherine H.
Weston, CT | Reviewed on Nov 16, 2025
Gummi organized an absolutely amazing trip for us in Iceland. We decided on the road-trip as a babymoon fairly last minute, and he quickly jumped in to help us. After sending an initial itinerary, we then did a zoom call, made a few adjustments, and then had the perfect trip plan. The trip was the perfect mix of hitting the "hot spots" (i.e. the Golden Circle), as well as visiting and staying in some slightly more remote places (would highly recommend spending two nights on the... Read more

Gummi organized an absolutely amazing trip for us in Iceland. We decided on the road-trip as a babymoon fairly last minute, and he quickly jumped in to help us. After sending an initial itinerary, we then did a zoom call, made a few adjustments, and then had the perfect trip plan.

The trip was the perfect mix of hitting the "hot spots" (i.e. the Golden Circle), as well as visiting and staying in some slightly more remote places (would highly recommend spending two nights on the Snaefellsnes Peninsula, that was our favorite stop!). Although the schedule was packed, we never felt overwhelmed or like we were rushing from attraction to attraction - it would have been impossible for us to have planned something like this ourselves.

This is my second time using Kimkim and we will absolutely be using it again!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 16, 2025

Thank you for the kind review Katherine
It really makes my day knowing you were happy with the planning and with the whole trip :)
I do hope we'll see you in Iceland soon again!

10-Days In The Netherlands
The Netherlands | Nov 5 - Nov 14, 2025

E
Eric J.
Fayetteville, NC | Reviewed on Nov 16, 2025
Our 10-day trip to The Netherlands was outstanding. We stayed in Amsterdam, The Hague and Rotterdam and took day trips to Haarlem, Delft and Kinderdijk (UNESCO site). The trip was perfectly balanced between busy places and quiet, museums and walking tours, structured time and free time, and old and new. We achieved our primary goal of savoring the Dutch painting masters, but also learned so much about the absolutely amazing history of the country and its people. We took a private car from the... Read more

Our 10-day trip to The Netherlands was outstanding. We stayed in Amsterdam, The Hague and Rotterdam and took day trips to Haarlem, Delft and Kinderdijk (UNESCO site). The trip was perfectly balanced between busy places and quiet, museums and walking tours, structured time and free time, and old and new. We achieved our primary goal of savoring the Dutch painting masters, but also learned so much about the absolutely amazing history of the country and its people. We took a private car from the Amsterdam airport to our hotel on the day we arrived, and that was the last time we used a private car or taxi. Of course, these are available if this is your preferred mode of travel, but we loved the convenience of the broad array of public transportation—trains, trams, buses, water shuttles, and subways. Each of these options was easy to figure out, easy to find and access, and offered a very pleasant way to get around.

Bas Naus and the KimKim team were definitely the key to our whole trip. The itinerary Bas developed was fully responsive to our interests, the hotels he booked for us were great (The Pulitzer in Amsterdam is especially noteworthy), the tours and guides were exceptional, and all of the supplementary dining and site suggestions were helpful. Everything was so well organized and explained that we only needed to contact Bas once during the trip—to let a guide know we might be a few minutes late for a scheduled walking tour—and his response was almost immediate, which we took as comforting confirmation of readily available help in the event of any serious travel issue.

We strongly recommend making a trip to The Netherlands and we fully endorse using KimKim for help in planning that trip, or any other adventure you might consider. This was our second time using KimKim (first was for a family trip to Norway) and the product we have received has been consistently outstanding, from assessing options and building the itinerary to booking the right hotels and activities to all sorts of other little things that allowed us to have a great trip.

Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Nov 18, 2025

Dear Eric,
How nice to hear you had an outstanding trip! Very good to hear you enjoyed your program, the hotels and all the sights you visited. Thank you very much also for your kind words about our part in organising your trip. You are very welcome, and we hope your memories of this trip will stay with you for a long time!
All the best to you and many greetings from the Lowlands!
Bas.

Lifetime trip
Vietnam | Nov 4 - Nov 14, 2025

Dennis
Dennis H.
Dyker Heights, NY | Reviewed on Nov 16, 2025
Ashley was with me every step of the way as this was a trip that was planned almost three years in the making as life kept lifing. Ashley was patient, and we collaborated on an excellent vietnam trip with no blips. I will use her again Read more

Ashley was with me every step of the way as this was a trip that was planned almost three years in the making as life kept lifing. Ashley was patient, and we collaborated on an excellent vietnam trip with no blips. I will use her again

Hotel Reviews
Hotel Novotel Ha Long Bay
Authenticity & Character
Location
K
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa

Great staff, room was a little Old but great views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Charm Hotel

Staff was great and in the heart of district 1. Everything was in walking distance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

This was such a great experience for a cruise, staff was really helpful and hospitable, rooms were to die for

Authenticity & Character
Location
M
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

Excellent hotel and staff, with a french vibe. Food was great, location was perfect for me

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi

Only bad thing was that i could not finish the food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City

Great information of the past, got to do shooting range

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 17, 2025

Dear Dennis,

Thank you very much for taking the time to share your wonderful feedback!

I understand that planning a trip over nearly three years, especially with life's unpredictable moments, requires immense patience, and I truly appreciate your trust and collaborative approach throughout the process. I'm delighted that your Vietnam trip was seamless and excellent.

I look forward to assisting you with future travel plans!

Love,
Ashley

Planning a trip with KimKim was such a good d...
Thailand | Nov 2 - Nov 13, 2025

J
Joy A.
Chicago, IL | Reviewed on Nov 16, 2025
Planning a trip with KimKim was such a good decision. From our very first interaction, the process was incredibly personalized and geared to our interests and budget. Our planner Hoa was detailed and patient as she curated the perfect trip for us. The trip itself was truly amazing, and several aspects stood out.
Pom—our local guide in Bangkok—was exceptional. He met us at the airport and accompanied us for much of our time in the city. His knowledge of Thailand’s culture and history added...
Read more

Planning a trip with KimKim was such a good decision. From our very first interaction, the process was incredibly personalized and geared to our interests and budget. Our planner Hoa was detailed and patient as she curated the perfect trip for us.

The trip itself was truly amazing, and several aspects stood out.
Pom—our local guide in Bangkok—was exceptional. He met us at the airport and accompanied us for much of our time in the city. His knowledge of Thailand’s culture and history added so much depth to every stop, and he somehow always knew the hidden spots we never would’ve found on our own.

The temple visits were unforgettable: stunning, peaceful, and a powerful way to immerse ourselves in Thai culture. The food tours in both Bangkok and Phuket were another highlight, giving us a chance to try local flavors we probably never would’ve discovered without guidance. Both guides ability to lead us to tiny eateries and help us order the best dishes made those tours truly special.

We also loved the floating market, the James Bond-style boat ride, and the train market—each one fun, colorful, and although some were very tourist oriented, uniquely Thai. And the Bangkok night market delivered all the energy, sights, and food we could’ve hoped for.

The only things we would change would be to allow ourselves a little more time. Even 1 extra day would have allowed us to have a less tiring pace, at least in Bangkok. We are also seasoned travelers so we felt that some parts could have been more on our own with just transportation provided. For a less experienced traveler, the personalized guides that are provided would probably be a godsend as they make sure every detail is taken care of so we didn't have to navigate language barriers or be worried about instructions, even at the airport.

Lastly, we want to give a big thank-you to Hoa for all the work she put into planning this trip. She helped us build an incredible itinerary, checked in with us daily, and was always ready to assist with anything we needed. Her attention and care made the trip the success it was, and we’re grateful for everything she did to make it unforgettable.

Overall, our experience was exceptional, and we would definitely use KimKim again.

Hotel Review
The Surin Phuket
Phuket

The Surin is incredible. The amazing staff anticipated our every need. They made our stay one of the most remarkable hotel stays ever!

Authenticity & Character
Location
A beautiful location, private beach and lovely individual cottages.
Staff
All the staff were amazing. they were always there to make everything perfect.
Cleanliness & Comfort
Activity Reviews
Phuket Elephant  Sanctuary Morning Visit (Joining Activity)
Phuket Elephant Sanctuary Morning Visit (Joining Activity)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
The guide is not needed. Simply having a driver is all that is needed.
Transport
Night Food Tasting & Old Town's Magical Lights
Night Food Tasting & Old Town's Magical Lights
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Private dinner at The Treepods
Private dinner at The Treepods
Phuket

We would not recommend the Tripods experience. The food was good but not exceptional. The portions were huge (8 egg roles for 2 people as a part of a six part appetizer). We could have easily had half the food and still have been very well feed. We would recommend a very nice dinner at a high end hotel restaurant rather than Treepods.

Quality of Experience
The location is wonderful but see above for details.
Food
Guides, Drivers and Staff
Driver and guide were fine but the guide is probably not needed.
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Nov 18, 2025

Dear Joy and Mark,
Thank you so much for taking the time to share such a thoughtful and detailed review. It truly warms my heart to hear that your trip to Thailand was everything you hoped for and more.
I’m also deeply grateful for your kind words about our wonderful guides—especially Pom in Bangkok—and about my support. It was an absolute honor to help you celebrate your 20th anniversary in such a special way.
Wishing you both many more beautiful journeys together.
From the Land of Smiles, with love ❤️
Hoa & the Exotic Voyages Team

So disappointing
Spain | Nov 6 - Nov 15, 2025

E
Eileen Z.
Los Angeles, CA | Reviewed on Nov 16, 2025
The communication means was very time consuming and confusing. The Trip Plan app was also difficult to use. The tours and activities that we missed due to flight delays could not be rebooked- very bad. One tour activity was canceled last minute due to weather (a little rain) with no option for something different. Our star gazing tour required 1.5 hours of self driving up into the mountains on tiny winding roads in the dark which we did not know about until that afternoon. We ended up only... Read more

The communication means was very time consuming and confusing. The Trip Plan app was also difficult to use. The tours and activities that we missed due to flight delays could not be rebooked- very bad. One tour activity was canceled last minute due to weather (a little rain) with no option for something different. Our star gazing tour required 1.5 hours of self driving up into the mountains on tiny winding roads in the dark which we did not know about until that afternoon. We ended up only being able to go on 2 out of 5 planned excursions/activities. Very disappointing trip!

Hotel Reviews
Dreams Jardin Tropical Resort & Spa
Adeje
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cordial La Peregrina
Las Palmas de Gran Canaria

Rooms very small. No wash clothes. Couldn’t find thermostat- very cold in room. Only 2 pillows. One soap/shampoo/conditioner in shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Playa Meloneras Palace
Meloneras

Required wrist bands like Disneyland :( Not on the beach as requested. Workers in restaurants were very loud banging dishes together - sounded like a dishwashing kitchen. No wash clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
La Gomera: Immerse in Laurel Forests & Village Traditions
La Gomera: Immerse in Laurel Forests & Village Traditions
Tenerife

Too much driving. Awesome guide. Awesome lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience with an Astronomer
Stargazing Experience with an Astronomer
Spain

Required self drive up into mountains on small winding roads in the dark.

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Blue: Dolphin & Whale Watching Experience
Into the Blue: Dolphin & Whale Watching Experience
Spain

Cancelled due to flight delays and not rescheduled.

Quality of Experience
Guides, Drivers and Staff
Transport
Teide Uncovered: A Jeep Exploration of Tenerife’s Iconic Volcano
Teide Uncovered: A Jeep Exploration of Tenerife’s Iconic Volcano
Spain

Alot of driving. Nice informative staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

If you're going to Bhutan, go with KimKim
Bhutan | Nov 4 - Nov 14, 2025

Elliot
Elliot R.
Ashburn, VA | Reviewed on Nov 16, 2025
This was an outstanding experience from start to finish. Mieke and KimKim were responsive to all my requests to tailor the trip to my interests; the price was reasonable; and the time on the ground there was truly unique and enlightening. My guide Ugyen was highly knowledgeable about Bhutan and Buddhism, and flexible to changes, and my driver/porter Karma was highly skilled and dedicated to my comfort and care. I had many eye-opening and scintillating days, including my hike in the... Read more

This was an outstanding experience from start to finish. Mieke and KimKim were responsive to all my requests to tailor the trip to my interests; the price was reasonable; and the time on the ground there was truly unique and enlightening. My guide Ugyen was highly knowledgeable about Bhutan and Buddhism, and flexible to changes, and my driver/porter Karma was highly skilled and dedicated to my comfort and care.

I had many eye-opening and scintillating days, including my hike in the Himalayan foothills near Laya; the black-neck crane festival and lovely walk in the foothills in Phohibjka; the Madman's temple and the rafting ride; the climb to the Tiger's Nest; a number of spectacular temples and fortresses; and overall, feeling the hospitality and warmth of the Bhutanese people.

As long as one does not expect the same creature comforts as in the West (e.g., the condition of the roads, lack of central heating in some hotels), and tries to relate to be an immersive traveler rather than a tourist, you can have an awesome time. Dress in layers, and revel in the balance that Bhutan is trying to strike between development and tradition.

I would highly recommend using KimKim for those considering an authentic Bhutan trip.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Nov 19, 2025

Thank you so much for your kind words, Elliot! It has been a pleasure hosting your trip, and seeing the amazing pictures you took.
On behalf of Wind Horse family and Kimkim, I wish you all the best, and tashi delek for the future!
Best regards,
Mieke

Not a day without a Smile!
Iceland | Aug 21 - Sep 11, 2025

Jake
Jake B.
Canada | Reviewed on Nov 16, 2025
Planning a vacation has never been easier, thanks to having true experts to guide us (the KimKim team). We were especially pleased to learn that our travel planner, Èric, actually lived in Iceland. His familiarity with the country—its culture, terrain, and hidden gems—gave us complete confidence that we were in excellent hands. We shared with Èric the kinds of activities we enjoy, the cultural and natural sights that were important to us, and the pace we wanted for our 22-day trip. With so... Read more

Planning a vacation has never been easier, thanks to having true experts to guide us (the KimKim team). We were especially pleased to learn that our travel planner, Èric, actually lived in Iceland. His familiarity with the country—its culture, terrain, and hidden gems—gave us complete confidence that we were in excellent hands.

We shared with Èric the kinds of activities we enjoy, the cultural and natural sights that were important to us, and the pace we wanted for our 22-day trip. With so much time to explore, we chose to rent a 4-wheel-drive vehicle so we could occasionally go off the beaten path and linger at our favorite places. Èric fully understood this style of travel and tailored everything beautifully.

Over the course of a year, we worked with Èric casually but consistently, and we deeply appreciated his prompt and easy communication. He is an excellent listener and wonderfully tactful as he guided us through unfamiliar territory. He created an initial itinerary as a baseline—never pushy—giving us all the time we needed to review and make thoughtful decisions. We kept the heart of his plan but added our own ideas and research, and he was always accommodating. When he had a better suggestion, he presented it diplomatically and with clear reasoning.

Throughout the planning process, it truly felt as if Èric were sitting right beside us, helping shape our journey. Once everything was finalized, he delivered a beautifully detailed and well-organized itinerary where every piece of information we might need was right at our fingertips.

Our time in Iceland was an amazing, fun, once in a lifetime trip. The accommodations chosen for us, the country’s natural beauty, the history and culture we learned about, and the wonderful Icelandic people we met made the experience truly exceptional. We couldn’t have asked for anything more—except perhaps a little more time!

We couldn’t have asked for a better planning experience and highly recommend working with Èric for an unforgettable Iceland adventure.

Activity Reviews
Jokulsarlon Glacier Lagoon Kayaking Tour
Jokulsarlon Glacier Lagoon Kayaking Tour
Iceland

When we first arrived at Jokulsarlon Glacier Lagoon the sun was shining and it was an absolutely stunning sight! The color of the water and different shades of blue coming off the floating icebergs took me by surprise-such beauty with the Vatnajökull glacier as the backdrop. It made me excited about kayaking the lagoon-a first for me to paddle amongst icebergs! But within the hour clouds took over and a light steady rain began. Suddenly the tour didn’t seem like it was going to be much fun. But our small group suited up and braved the walk with paddles in hand to where the kayaks waited. Instructions were given on safety while kayaking the lagoon and how to paddle. And I should mention that the outfitter had appropriate waterproof and warm gear for us during this wet and cold paddle trip. The weather deterred the majority of the visitors that were there earlier so we had the lagoon to ourselves. It was quiet and serene on the water and the rain stopped the moment we started our paddle. The clouds remained but didn’t take an ounce of beauty away from the experience. I had goosebumps paddling around the looming icebergs. They were pieces of artwork. Our guides were fun and informative and made safety a priority. The equipment was in very good condition, kayaks are sturdy. Our suits were a Godsend. The experience was unique and memorable. This is a good trip for people with any level of kayaking experience. I loved this experience. After our excursion we crossed the road to see Diamond Beach. Another amazing surprise!

Quality of Experience
Outstanding natural beauty, great equipment, terrific guides.
Guides, Drivers and Staff
Care about paddler’s safety, did a great job of making sure we all had a fun experience.
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

My husband and I loved this tour! Our group of 8 others were friendly and fun. Our guide (sorry I don’t remember his name) was upbeat, funny, and so informative. He’s a skilled off road driver and really took us on a fun, scenic ride. For us it was all about the Super Jeep. It’s soooo cool! Once we were at our location we were suited up and had a nice moderate walk to the ice caves. It wasn’t a very extensive cave but it was a great example of an ice cave and beautiful inside. Throughout the tour we didn’t feel rushed. Our guide answered every question we had for him without hesitation. We couldn’t wait to get back into the Super Jeep for the ride back!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Iceland

It wasn’t quite what I expected. Our guide, sorry, I don’t remember his name, was an unforgettable character and spent a lot of time talking about local history, culture, and had some great jokes to share as well. But I was there to experience some delicious unfamiliar exotic local fare and thought this would be a great cultural food introduction of Iceland as we navigated to different eateries throughout downtown Reykjavik. I’m not a foodie, but it was not a good introduction as I shortly learned throughout my travels in Iceland, having meals at small local cafes in other towns and villages. What was offered on the tour was completely subpar to what I experienced elsewhere so I have to say that the food tour failed as an example of how delicious the traditional dishes really are. The food in the country including stops at some of the fuel stations were much better and delicious. But don’t let my opinion of the tour discourage you. Walking the city, enjoying the camaraderie of our group of 10, and getting a good idea of the lay of Reykjavik under the guidance of our big burly host was worth the time in itself. And you may have a completely different opinion of the food offered on this tour. Not all taste buds are alike!

Local specialist: Èric D

Christine (from Kimkim) was very responsive a...
South Korea | Nov 9 - Nov 15, 2025

T
Theodore L.
San Leandro, CA | Reviewed on Nov 16, 2025
Christine (from Kimkim) was very responsive and friendly, she had good suggestions for things for us to do. She didn’t always have the best attention to detail. It took several attempts to explain our situation, that we were combining a self paid trip with a hotel stay covers by the conference that invited me to Korea. After a couple of rounds she eventually got it right. She failed to consider that our arrival at the hotel was going to be before check in time and did not suggest... Read more

Christine (from Kimkim) was very responsive and friendly, she had good suggestions for things for us to do. She didn’t always have the best attention to detail. It took several attempts to explain our situation, that we were combining a self paid trip with a hotel stay covers by the conference that invited me to Korea. After a couple of rounds she eventually got it right.

She failed to consider that our arrival at the hotel was going to be before check in time and did not suggest alternatives such as the option of paying for an early check in. She offered us one option for hotel— the L7 in Myeongdong. It was a nice hotel, well run, clean, with an excellent breakfast. However, for people our age, staying in Myeongdong got tiresome after a couple of nights. It would have been helpful to have been warned about the noise and crowds and offered a possible alternative.

We were directed to excellent activities and connected with an outstanding guide, Christine Lee and her husband Young. Christine was knowledgeable, warm and friendly. We got an excellent picture of Korean history talking with her and she showed us around Nami island and the garden of morning calm as an expert. These two experiences were outstanding!

Hotel Review
L7 Myeongdong by LOTTE

It’s a well run hotel, very clean, and the breakfast is excellent. Myeongdong is a central location with easy access to subway, the byeongbokgung palace. Myeongdong is where one of the major night markets with street food is located. However, it is harder to find quieter restaurants or easy places to walk around without crowds.

Authenticity & Character
Location
Central and close to subway.
Staff
Staff were great in the restaurant. They were unsure how to handle our early arrival straight from the airport.
Cleanliness & Comfort
Spotless and great maid service daily.
Activity Review
Discover K-drama Locations in European Villages & Nami Island
Discover K-drama Locations in European Villages & Nami Island
Seoul

The best parts of this trip was the visit to Nami Island and the garden of morning calm. The Italian and French villages are a bit tired and run down. Christine Lee and Young did an amazing job showing us around and teaching us about the history and flora of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Nov 19, 2025
Thank you for taking the time to share your detailed experience with us. We truly appreciate both your kind words and constructive notes, which help us improve our services. We’re delighted to hear that Christine (Kimkim team) provided friendly and responsive support, and that her activity suggestions enhanced your trip. It’s also wonderful to know that your time with Christine Lee and Young was a highlight—their expertise and warmth reflect the very best of our guide network. Nami Island and... Read more

Thank you for taking the time to share your detailed experience with us. We truly appreciate both your kind words and constructive notes, which help us improve our services. We’re delighted to hear that Christine (Kimkim team) provided friendly and responsive support, and that her activity suggestions enhanced your trip. It’s also wonderful to know that your time with Christine Lee and Young was a highlight—their expertise and warmth reflect the very best of our guide network. Nami Island and the Garden of Morning Calm are indeed gems, and we’re thrilled they made your Korean history exploration so memorable.

Portugal and Spain - hit the highlights without driving.
Spain | Oct 1 - Oct 18, 2025

Ruth
Ruth S.
Kansas City, MO | Reviewed on Nov 15, 2025
We just completed an incredible trip to Spain and Portugal with KimKim. We have traveled internationally before, both with structured small group tours (through Odessey) and with trips we planned on our own (relying heavily on Rick Steve's books). This time we read the reviews and decided to try out the KimKim program, as we knew what we wanted and had no time to plan it out. They did a great job! We liked that Coriama arranged a Zoom meeting before we left, to ensure that all... Read more

We just completed an incredible trip to Spain and Portugal with KimKim. We have traveled internationally before, both with structured small group tours (through Odessey) and with trips we planned on our own (relying heavily on Rick Steve's books). This time we read the reviews and decided to try out the KimKim program, as we knew what we wanted and had no time to plan it out. They did a great job!

We liked that Coriama arranged a Zoom meeting before we left, to ensure that all questions and plans were clear. We opted for their "middle" tier hotels - which were superb and very boutique. The locations were always in the center of town, and the hotel staff were wonderful without exception. Rooms were European small, but comfortable, and the "full or double" beds were at least queen-size. Breakfast were mostly European buffets and fantastic, and we enjoyed the other guests. Having drivers assist us with our connections was a real bonus and whenever we had an issue, a KimKim representative quickly and efficiently responded. When we had a transportation snafu after a delayed flight, Kim Kim was quick to reimburse us. We will definitely use KimKim again.

Hotel Reviews
Room Mate Macarena
Madrid

strange to have reception on the 9th floor, but we made it work. Don't miss sunset over Madrid at the top deck over cocktails... magical!

Authenticity & Character
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Cleanliness & Comfort
Room Mate Leo
Granada

The views from the roof of the Alhambra and Cathedral in Granada were unbelievable. We loved everything about this place - except trying to locate the right entrance from Google Maps (there are two buildings being merged together. Still, worth it every time.

Authenticity & Character
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Cleanliness & Comfort
Menina Colina Guesthouse
Porto

This place is historic, and the staff were lovely. You want to be able to do stairs if you come, but it's worth it. Also... Fado music on site! They accommodated extras for breakfast and were gracious throughout. The back patio was lovely for transitions between travel and dinner.

Authenticity & Character
a spectacular Old World hotel. Each room was different. Very comfortable and unlike anything you'd find in the States.
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Cleanliness & Comfort
Nicola Rossio Hotel
Lisbon

Location, staff, food couldn't be better. It helped to have a local driver with us when we arrived - it's hard to locate the first time. I give special credit to the staff at the hotel - all the restaurants they sent us to were fantastic!

Authenticity & Character
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Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.