Kimkim Trip Reviews

4.8
Based on 21,922 ratings
Read 21,922 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Rome-Florence-Cinque Terre Trip
Italy | Sep 6 - Sep 15, 2026

D
Dave B.
Chicago, IL | Reviewed on Sep 20, 2026
The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with... Read more

The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with a Sunset boat tour of Cinque Terre. It was fantastic.

Activity Reviews
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre

Wow! Beautiful scenery and the meal the crew cooked was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Chianti & Super Tuscan Wine Experience
Chianti & Super Tuscan Wine Experience
Florence

The wineries made the experience. Food was fantastic. Aldo was a great tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Our guide gave a very good history of everything he showed us and made it much more impressive and I could appreciate it better.

Quality of Experience
Guides, Drivers and Staff
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy
Quality of Experience
Guides, Drivers and Staff
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Quality of Experience
Food
It was a great mix of food
Guides, Drivers and Staff
Lily was amazing
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Dave,
Thank you so much for your wonderful review! I'm so happy to hear you enjoyed the hotels, tours, guides, wineries, and your time in Cinque Terre. Sorry to hear about the airport pickup issue. We weren’t aware there was a problem locating the driver at the time, and we would have been very happy to assist and help you connect with the driver. It's wonderful to know you enjoyed the rest of the trip!🥰🥰
Warmest regards,
Giorgia

Albania and Montenegro are a must-see!
Albania | Sep 6 - Sep 15, 2026

Nathan
Nathan S.
Denver, CO | Reviewed on Sep 21, 2026
Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake... Read more

Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake Valley. Looking back on the trip, there isn't a single thing that we would change, as the trip was truly top-notch.

Hotel Reviews
Hotel Panorama Kruje
Krujë

Views are magnificient

Authenticity & Character
Location
Views overlooking the Castle and basically all of Albania to the Adriatic Coast were jaw dropping
Staff
Cleanliness & Comfort
Hotel Leon Coronato

Rich history and amazing location

Authenticity & Character
Location
great views of the water and right in the center of Perast
Staff
Staff were very helpful and some of the best we experienced on the trip
Cleanliness & Comfort
Lake Valley

Amazing location. Wish we stayed here more than one night.

Authenticity & Character
Location
Off the beaten path and quiet.
Staff
Milo was a great guy and communicated very well with us.
Cleanliness & Comfort
Hotel Colosseo

Beautiful but parking is confusing

Authenticity & Character
Location
Walking street is right out the front door for shopping and local food
Staff
Cleanliness & Comfort
Hotel Portik
Berat

Great Location for seeing the city and castle

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rogner
Tirana
Authenticity & Character
Location
Easy Walking
Staff
Cleanliness & Comfort
Activity Reviews
Sightseeing tour of Kotor
Sightseeing tour of Kotor
Albania

Incredible city. Natasa was very knowledgeable and such a nice person.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip on Skadar Lake - Virpazar
Boat trip on Skadar Lake - Virpazar
Albania

Amazingly beautiful and very relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Alpeta Winery
Wine tasting in Alpeta Winery
Berat

Amazing wine and staff were amazing and funny.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome in Tirana
Welcome in Tirana
Tirana
Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip in Kotor's Bay
Boat trip in Kotor's Bay
Albania

Absolutely stunning and we got to see not only Kotor Bay including Perast and 'Our lady of the Rocks', but also a submarine bunker, and swam in a coastal cave.

Quality of Experience
Guides, Drivers and Staff
Boat driver, Eddie, was very cool and great.
Transport
Boat trip to Koman and Shala river
Boat trip to Koman and Shala river
Shkoder

highly recommend this adventure. The entire area is breathtaking and the boat ride gives you a totally different perspective. Shala River was impressive and the water so clear.

Quality of Experience
Guides, Drivers and Staff
Transport
River Hiking in Osum Canyon
River Hiking in Osum Canyon
Berat

Beautiful to see and experience but the driver was like a race car driver.

Quality of Experience
Guides, Drivers and Staff
driver was crazy. Guides lacked knowledge about the area. Very confusing when we first arrived.
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Sep 21, 2026
Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well. It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way. It was a... Read more

Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well.

It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way.

It was a real pleasure helping you plan this adventure and accompanying you throughout the process. Thank you again for your trust and your kind words, they mean a lot to us and to our local partners.

I hope you returned home with plenty of great memories, and perhaps we’ll have the opportunity to welcome you back to the Balkans for another adventure in the future! 😊

Violaine

Overview of Experience
Greece | Sep 7 - Sep 17, 2026

V
Vivian D.
Ashburn, VA | Reviewed on Sep 20, 2026
Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy. Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional) Accommodations were great... Read more

Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy.

Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional)

Accommodations were great in Athens, Crete and especially Santorini. The accommodations in Naxos were OK - could have been a level up.

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel rooms were a bit shabby compared to other hotels on our trip.
Atrina Canava 1894
Santorini
Cretan Dream Resort & Spa
Chania
Athens Manor Houses
Athens
Activity Reviews
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens
Private Off-the-Beaten-Path Villages & Countryside Excursion
Private Off-the-Beaten-Path Villages & Countryside Excursion
Santorini
Private Cultural Treasures & Local Villages Experience
Private Cultural Treasures & Local Villages Experience
Naxos
Private Sunset Caldera Cruise
Private Sunset Caldera Cruise
Santorini
Private Sunset Wine Experience
Private Sunset Wine Experience
Santorini
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Chania
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Athens
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Sep 21, 2026

Hi Vivian!

I think that, beyond the planning process, being able to communicate with your travel planners and having strong on-the-ground partners who enhance your experience is key. I want to thank you for highlighting these two important aspects.

We will make sure to continue honing and improving our communication processes and our local relationships to give you even better experiences in future travels.

Our two week trip to Italy as planned for us by Andrea was fabulous!
Italy | Sep 2 - Sep 15, 2026

J
Jeanne Marie B.
Newark, NJ | Reviewed on Sep 20, 2026
Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along... Read more

Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along with The Vatican, St. Peter's Basilica, Palace Gondolfo, and Basilica San Clemente along with a food tour. We then traveled by train to Naples where we stopped at a winery for lunch and wine tastng on our way to Pompeii. Our next stop was Sorrento where we stayed for two nights and spent one day on the Isle of Capri. Our driver then took us to Amalfi, stopping in Positano, and Ravello on the way - stunning views! After two nights in Amalfi we continued on to the southeast arriving in Matera, the city of caves. We can now say we slept in a cave as our hotel was built into the canyon wall! After Matera we traveled on to Alberolbello with its Trulli houses, Locorontondo with its white washed buildings and Ostuni, the white town on a hill. Each of these stops were unique in their own way and very interesting. Lunch and wine tasting at a local Masseria made us wish we had more time to spend there. We ended out trip in the east with a guided walk of Bari, where we observed Nona's make orecchiette pasta from scratch. A relaxing train ride took us back to Rome for our next day departure home. A truly memorable trip that could not have gone better.

Hotel Reviews
JR Hotels Oriente
Bari

This hotel was close to the Old Town with a variety of restaurants near by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Masseria Grieco
Ostuni

The Masseria Grieco was a beautiful spot that unfortunately we only had one night at. The staff were very nice and the restaurant for dinner was outside with a unique menu each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte San Pietro
Matera

Staying in a hotel built into a cave was a highlight of our trip! The staff here were very helpful and the included breakfast, very tasty, was presented to our table in small plates of a variety of foods. Such fun! A great location with many restaurants within easy walking distance. A unique experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Hotel La Bussola was in a good location, a little bit away from the main shopping area but close enough to easily walk to. The hotel restaurant had a beautiful view and was good quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Hotel Continental was very nice and in a good location. Breakfast had a wide variety of food available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Venere
Roma

A small boutique hotel, the Palazzo Venere was perfect. It is well located, within easy walking distance to sights and restaurants. All of the people we met were very friendly and helpful. The breakfast, particularly for such a small hotel, had a wide variety of foods and held something for everyone. I would highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Visiting this site is a very emotional experience. Hearing about the daily lives of the people of Pompeii and imagining their horror as the Volcano erupted is difficult. A visit not easily forgotten.

Quality of Experience
Guides, Drivers and Staff
Transport
Ostuni guided walk
Ostuni guided walk
Italy

Another hidden gem in the Puglia area. Ostuni is called "la cotta Bianca" which means white town. A lovely town.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Pompeii area including light lunch
Wine tasting in Pompeii area including light lunch
Italy

Visiting this winery with Mt. Vesuvius in the background was amazing. The wine tasting with lunch was a highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch in a Typical Masseria with local products tasting
Lunch in a Typical Masseria with local products tasting
Italy

The Masseria wine tasting and lunch was a wonderful experience. The wine was very good and the lunch delicious. We wish we had more time in this location.

Quality of Experience
Guides, Drivers and Staff
Transport
Bari guided walk
Bari guided walk
Italy

We enjoyed the tour of old Bari with its maze of alleyways and the Saint Nicola Cathedral. A highlight was the Nonnas making orecchiette pasta from scratch on the street!

Quality of Experience
Guides, Drivers and Staff
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Walking through historic Rome with a knowledgable guide is an unbelievable experience. We learned so much from our experienced tour leader, I wish I could remember ever word she said.

Quality of Experience
Guides, Drivers and Staff
Alberobello guided visit
Alberobello guided visit
Italy

The trulli houses of Alberobello are truly exceptional with their conical roof shaped buildings.

Quality of Experience
Guides, Drivers and Staff
Transport
Castel Gandolfo Palace guided visit
Castel Gandolfo Palace guided visit
Italy

We thoroughly enjoyed our visit to the summer residence of the Pope. The Secret Garden was lovely and the tour of the palace was very interesting. Gandolfo is a nice town.

Quality of Experience
Guides, Drivers and Staff
Transport
Ferry from Capri to Sorrento
Ferry from Capri to Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Locorotondo private guided walk
Locorotondo private guided walk
Italy

A delightful town with whitewashed buildings atop rolling hills.

Quality of Experience
Guides, Drivers and Staff
Transport
Basilica of San Clemente guided exploration
Basilica of San Clemente guided exploration
Rome

Visiting this church with it's three levels of history is amazing. You'll find a 12 century basilica, a 4th century church below it and, deep below ruins of ancient Roman buildings.

Quality of Experience
Guides, Drivers and Staff
Transport
Grotte di Castellana - Castellana Caves
Grotte di Castellana - Castellana Caves
Italy

The tour covers about 3km with some uneven walking. Be prepared for the many, many stairs on the way out!

Quality of Experience
Guides, Drivers and Staff
Transport
Matera Guided Walk
Matera Guided Walk
Italy

The Sassi of Matera - a UNESCO World Heritage site is an amazing place, with buildings build into the rock of the canyon walls. Truly an experience you shouldn't miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Capri 3 hours private boat excursion
Capri 3 hours private boat excursion
Italy

A lovely way to see the whole island. Frank, our driver, did a great job of manuvering around all the other water traffic!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome food walk - small group
Rome food walk - small group
Rome

We sampled a variety of local foods. Luca, our guide, was from the area and introduced us to some new tastes - I'd never had potato pizza before!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel entrance ticket (with guide)
Vatican Museum and Sistine Chapel entrance ticket (with guide)
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Ferry from Sorrento to Capri
Ferry from Sorrento to Capri
Italy

A smooth ride over to Capri.

Quality of Experience
Guides, Drivers and Staff
Transport
St Peter Basilica, Vatican Museums, Sistine Chapel - private guide
St Peter Basilica, Vatican Museums, Sistine Chapel - private guide
Rome

What can you say about visiting the Vatican, St. Peter's and the Sistine Chapel other than it is a must see when in Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 20, 2026

Hi Jeanne, thank you for this very detailed review and for your wonderful words. It was a pleasure have you as traveler in Italy and we will be more than happy to assist you in the future.

We had an excellent experience working with Erica booking our trip to Rome and the Amalfi Coast
Italy | Sep 4 - Sep 11, 2026

J
Jessica R.
Denver, CO | Reviewed on Sep 20, 2026

We had an excellent experience working with Erica, her team and KimKim. The hotels (accommodations as well as service) selected were exceptional, the transfers were smooth, and tour bookings were exactly what we were looking for. The tour operators were friendly, knowlegeable and made great dining recommendations. I would absolutely book with Erica and KimKim again!

Local specialist: Erica Gerakos

Violaine is an amazing travel planner!
Albania | Sep 3 - Sep 11, 2026

K
Kathryn M.
Miami, FL | Reviewed on Sep 20, 2026
Violaine is an amazing travel planner! She truly listens to your travel ideas and interests and thoughtfully brings everything together—from accommodations and excursions to helpful information—all in one organized package. She is incredibly responsive to questions and concerns and always provides additional suggestions tailored to your interests. We found Violaine to be not only extremely knowledgeable, but also reassuring and comforting throughout the planning process. I was... Read more

Violaine is an amazing travel planner! She truly listens to your travel ideas and interests and thoughtfully brings everything together—from accommodations and excursions to helpful information—all in one organized package.

She is incredibly responsive to questions and concerns and always provides additional suggestions tailored to your interests. We found Violaine to be not only extremely knowledgeable, but also reassuring and comforting throughout the planning process.

I was particularly nervous about driving in Albania and Montenegro, but Violaine gave me a very accurate picture of what to expect, which put my mind at ease. As it turned out, driving there was absolutely fine! I also really appreciated the estimated drive times between destinations, along with recommended stops along the way. This turned each transfer day into an opportunity to explore and enjoy the journey rather than simply getting from one place to another.

We couldn’t have asked for a better travel planner and would absolutely recommend Violaine to anyone looking for a thoughtful, knowledgeable, and responsive travel expert.

Hotel Reviews
Boutique Hotel Astoria
Kotor

The Hotel Astoria is in the heart of Old Town Kotor. Our room looked over the bay and outer wall. The room was large and well furnished with a lovely modern amenity bathroom. We had to leave early the next morning; so they provided us with a box breakfast the night before. Quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eco Villas Merak & Winery
Virpazar

This is a family run hotel and winery. Each villa is a self sustained home. We had a full kitchen, living room, bedroom, and covered front porch. At 6pm, the husband provides a wine tasting event in his winery. They also provide you with a complimentary bottle of their wine at checkin. The villa is very comfortable. We decided to hit the market and make our own dinner that night and eat on the porch. It was lovely. The breakfast is made to order and delivered to your front porch (which has a dining table). There is a menu and you let them know the night before what you would like and when. Super nice family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Panorama Kruje
Krujë

The Panorama Kruje is the most modern of our stays. The room is HUGE - we could have a dance party in it. The bathroom is also large as the balcony. Our room looked over the old bazaar and castle. The view is stunning! Location also 5 star.

Authenticity & Character
Not authentic character - but modern hotel
Location
Staff
Cleanliness & Comfort
Koroni Hotel

Another centrally located hotel, makes walking a breeze. Thank goodness for the parking permit provided with the room. You park at a private lot about 5 minutes walk away; but honestly if you didn't have this there would be nowhere to park. I appreciated that lot! The room was less than desirable. Ours had a tiny high window that looked at a wall- thus it was dark. Even with all the lights turned on; it is a dark room. The walls are stone, which gives it the authentic flavor; but, it also provided spots for cobwebs and little critters. However - the breakfast was the best we had! And it just coming. This is a sit down breakfast where they just serve you platter after platter of items. We felt guilty that we simply could not eat it all. The reason to book this hotel is 1 - BREAKFAST and 2 - parking lot provided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
cobwebs and critters
Aphrodite Garden's
Himare

Another hotel with an amazing view + onsite parking. The rooms was very comfortable and the A/C worked perfectly. The restarant here is very good and quite popular. Reservations are a must - the first night we couldn't get it. But made sure to enjoy it our 2nd night. It is a special occasion place; most everyone dressed up for dinner here. The only down side - laundry service. Upon check in. I asked if they had laundry service which they confirmed and advised me to bring my laundry down. When I did, they escourted me into their laundry area and showed me how to use the machines. Obviously, a miscommunication. I thought I would pay for the service and have that time to explore town. Instead, I spent a couple of hours doing my own. Oh well - got clean laundry.

Authenticity & Character
Location
Beautiful views, but about 10 minutes outside of town. You will need a car if you stay at this property.
Staff
Cleanliness & Comfort
Rose garden Hotel
Gjirokastra

This hotel is located right at the base of the Castle - you can walk out the back gate by the pool, take a left and you are at the entrance. Take a right and follow it down the hill directly into the Old Bazaar area. The location couldn't be more perfect PLUS they have on site parking. The staff is super friendly and the view from the terrace overlooks the entire city and valley. We were lucky enough to have a double rainbow spanning the sky. The only reason it is not 5 star; is because the minisplit struggled to keep up. Thus it was a little warm.

Authenticity & Character
Location
This hotel is located right at the base of the Castle - you can walk out the back gate by the pool, take a left and you are at the entrance. Take a right and follow it down the hill directly into the Old Bazaar area
Staff
Every staff member we met was extremely welcoming.
Cleanliness & Comfort
A/C struggled.
Activity Reviews
Cooking class - Albanian traditional food
Cooking class - Albanian traditional food
Berat

This was such a personal, fun, and memorable experience! We were the only people booked that day, so it felt very special and personalized. Our teachers were two wonderful young men who made the entire experience enjoyable from start to finish. We baked bread, made stuffed peppers, Berati beef, and a delicious custard dessert—all while joking, laughing, and listening to music. It felt less like a formal cooking class and more like spending time with friends who were sharing their food, culture, and traditions with us. Afterward, we enjoyed the fruits of our labor. And let me tell you—there was TOO MUCH food! Everything was delicious, and the whole experience was relaxed, authentic, and full of fun. This was definitely one of the highlights of our trip, and an experience we will remember for a long time!

Quality of Experience
Guides, Drivers and Staff
River Hiking in Osum Canyon
River Hiking in Osum Canyon
Berat

Unfortunately, this was a very disappointing experience. When we checked in, the staff member looked at our Teva sandals and told us they were appropriate for the tour. Shortly after starting, Sarah’s sandal broke, and our guide, Lionel, was clearly unhappy about it. We had already heard Lionel tell someone that he didn’t want to do this tour, and unfortunately, that attitude seemed to carry throughout our experience. He told us that our shoes were completely wrong, but we explained that the person who checked us in had specifically told us they were fine. How were we supposed to know otherwise? I asked if there was any possibility of pivoting to another activity, such as tubing, but he said no. To his credit, he did have an associate bring us river socks, but after that, he simply walked in front of the group. What was most disappointing was the complete lack of information or engagement. There was no explanation of the gorge, the surrounding environment, or anything else that would have made the experience interesting or educational. The entire tour felt boring, negative, and lacking in enthusiasm. Given the beautiful setting and potential for a great experience, we left feeling very disappointed.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in Himare
Boat tour in Himare
Albania

The Great Chimera canceled our trip without notifying us, so we showed up at the dock all ready and excited for our adventure—only to find that no one was there. We were understandably confused and disappointed, especially since we had received no communication about the cancellation. A simple phone call, email, or message would have saved us the time and inconvenience of making the trip to the dock. Definitely not the way we expected the day to start. Hmmmm...

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Sep 21, 2026
Thank you so much, Kathryn, for taking the time to share such a detailed and thoughtful review! I’m really happy to hear that you enjoyed your journey through Albania and Montenegro and, especially, that you felt well prepared and supported throughout your self-drive adventure. It was a real pleasure working with you to shape the itinerary around your interests and preferences. I’m glad the driving information, suggested stops along the way, and estimated travel times helped make the... Read more

Thank you so much, Kathryn, for taking the time to share such a detailed and thoughtful review! I’m really happy to hear that you enjoyed your journey through Albania and Montenegro and, especially, that you felt well prepared and supported throughout your self-drive adventure.

It was a real pleasure working with you to shape the itinerary around your interests and preferences. I’m glad the driving information, suggested stops along the way, and estimated travel times helped make the experience more relaxed and allowed you to enjoy the journey itself as much as the destinations.

I’m also delighted that experiences like the cooking class in Berat became such memorable highlights. Thank you as well for your detailed feedback on the accommodations and the activities. I’m sorry that the Osum Canyon experience and the cancelled boat tour in Himarë did not meet expectations; your comments are very helpful and will allow us to follow up with our local partners and improve these experiences for future travelers.

Thank you again for your trust, your kind words, and your recommendation. It was a pleasure organizing this trip for you and Sarah, and I hope we’ll have the chance to welcome you back to the Balkans for another adventure someday! 😊

Lucid and Audrey planned an amazing trip thro...
France | Sep 3 - Sep 12, 2026

A
A. P.
Denver, CO | Reviewed on Sep 20, 2026

Lucid and Audrey planned an amazing trip through the south of France. We were pleased very much with all the accommodation's. They were responsive and helpful!

Local specialist: Lucie Rousseau

Beware of the hidden markups when using Kimkim.
Spain | Sep 11 - Sep 19, 2026

J
Jim L.
Dallas, TX | Reviewed on Sep 20, 2026
This was our first time using Kimkim, and we found our travel planner, Coraima, to be delightful. She was very responsive and knowledgeable about the areas we wanted to visit.
However, we will not be using Kimkim again after being mislead about their markups ! In our first conversation, Coraima told us that they would pass through their costs from hotels, tours, transfer, and rental cars, and add a 9% fee. In the middle of our trip we were booked into very bad hotel rooms in San Sebastián...
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This was our first time using Kimkim, and we found our travel planner, Coraima, to be delightful. She was very responsive and knowledgeable about the areas we wanted to visit.
However, we will not be using Kimkim again after being mislead about their markups ! In our first conversation, Coraima told us that they would pass through their costs from hotels, tours, transfer, and rental cars, and add a 9% fee. In the middle of our trip we were booked into very bad hotel rooms in San Sebastián and we asked Coraima for a detailed list of everything thing we were billed for and she quickly provided that list which showed each vendor and the 9% markup applied to the total. We then asked our hotel what Kimkim had paid for our rooms and found Kimkim had marked up the rooms by 100% in what they charged us !!!!
We have tried to get the prices paid by Kimkim for our other two hotels, and so far have not succeeded.

I would not recommend using Kimkim, but if you do, you should demand transparency for all their pricing.

Hotel Reviews
Hotel Ercilla de Bilbao
Bilbao, Bizkaia

This is a very good city hotel as one would expect from Marriott Autograph collection. The front desk staff, bellmen, and restaurant staff were excellent. They have a very nice top floor terrace bar with great views of Bilbao. The rooms are a bit dated and we only had a standard double bed instead of a queen.

Authenticity & Character
Location
Convenient walking access to most of what we wanted to see.
Staff
Cleanliness & Comfort
Rooms were a bit dated and we only had a standard double bed.
Hotel SANSEbay
San Sebastian

This hotel has a nice location overlooking the bay at San Sebastián. Unfortunately we had the worst rooms in the hotel. They were on the first floor with no views and a patio that was tiny for 2 people. The patio was facing a 50 foot high rock wall about 5 feet from the patio door . It felt like we were at the bottom of an elevator shaft. The lobby and restaurant area were quite nice, and the front desk and restaurant staff were great !

Authenticity & Character
Location
Great location next to the Old Town and overlooking the bay. The location of our room, however, was abysmal!
Staff
The front desk staff were very friendly and very responsive.
Cleanliness & Comfort
There was no coffee or tea service in the rooms, and the AC was a bit hard to control, but otherwise the room was very nice.
Finca de Los Arandinos
Entrena

This small hotel in the middle of the Rioja region was delightful. Interesting art and architecture with a small hotel feel. Nice clean rooms and a very good breakfast service.

Authenticity & Character
Location
In the middle of several Rioja region wineries
Staff
H
Cleanliness & Comfort
Activity Reviews
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

We had a wonderful guide but we had 8 in our group and it was a logistical challenge to visit crowded pintxa bars and stay close enough to our guide to hear much.

Quality of Experience
Guides, Drivers and Staff
Guggenheim Visit with a Private Guide
Guggenheim Visit with a Private Guide
Bilbao

We did a one hour tour of the museum with a guide named Ichia who was outstanding.

Quality of Experience
Guides, Drivers and Staff
Traditional Basque Coastal Towns Day Trip
Traditional Basque Coastal Towns Day Trip
San Sebastián

8 people in a crowded van, and a mediocre tour guide

Quality of Experience
M
Guides, Drivers and Staff
Transport
They need a van with AC vents and or windows that open in the back two rows. It felt like a panel truck !
Local Wine Experience in Rioja
Local Wine Experience in Rioja
Spain

Our guide Adolfito, or Fito was great. Very personable and knowledgeable. We did tastings and tours at two wineries. The first was a small family owned winery and the tour and tasting were among the best we have ever had !

Quality of Experience
The owner of the first winery gave us a great tour , tasting and pintxos.
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez

Mathia was amazing to work with in planning/e...
Norway | Sep 6 - Sep 13, 2026

Amy
Amy P.
Denver, CO | Reviewed on Sep 20, 2026
Mathia was amazing to work with in planning/executing our trip. He is an excellent communicator and responded in a timely manner when we had questions or concerns.
Guides Christel, Emme and John were top notch. .
There were minor scheduling things we would have done differently, but all in all it was a wonderful trip.
Read more

Mathia was amazing to work with in planning/executing our trip. He is an excellent communicator and responded in a timely manner when we had questions or concerns.
Guides Christel, Emme and John were top notch. .
There were minor scheduling things we would have done differently, but all in all it was a wonderful trip.

Hotel Reviews
Hotel Norge by Scandic
Bergen
Authenticity & Character
Location
Staff
We arrived around 1:00 pm. 2/4 rooms were ready but they were going to charge us for early check-in. Kim Kim said check-in was at 3:00 but it actually wasn’t until 4. Spa wasn’t available second day to use the pool due to being booked by people not staying at the hotel. Disappointing
Cleanliness & Comfort
Rooms tiny
Kviknes Hotel
Balestrand
Authenticity & Character
Location
The directions provided by Kim Kim is not the easiest way to get there while hauling bags.
Staff
Cleanliness & Comfort
Wangen Apartments by Flåmsbrygga
Aurland
Authenticity & Character
Very cute red cottage near the water.
Location
Close to the water, food and grocery store
Staff
Helpful getting bags stored since ferry was mid afternoon.
Cleanliness & Comfort
The heating system did not work as instructed. The breakfast was a lot of processed food-sugary yogurt, ultra processed muffin, apple juice box. Not ideal breakfast.
Thon Hotel Terminus
Oslo

Staff friendly. Breakfast was delicious. Coffee available 24 hrs in lobby. Comfortable rooms and good location.

Location
Close to train station.
Staff
Friendly
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 21, 2026
Dear Amy,
Thank you so much for your kind review and for taking the time to share your experience. It was truly a pleasure to help plan your journey and to be there along the way whenever questions or concerns came up.
I’m especially happy to hear that Christel, Emme and John made such a great impression. I’ll be sure to share your lovely words with them as well. And thank you for mentioning the minor scheduling points. Feedback like this is very valuable and helps us continue to improve the...
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Dear Amy,
Thank you so much for your kind review and for taking the time to share your experience. It was truly a pleasure to help plan your journey and to be there along the way whenever questions or concerns came up.
I’m especially happy to hear that Christel, Emme and John made such a great impression. I’ll be sure to share your lovely words with them as well. And thank you for mentioning the minor scheduling points. Feedback like this is very valuable and helps us continue to improve the experience for future travelers.
Most of all, I’m delighted to know that, all in all, you had a wonderful trip and enjoyed your time in Norway. It was a pleasure working with you, and I hope Norway will stay with you as a beautiful memory for a long time to come.
I wish you and your family all the best. :)
Mathia

Great September trip to Iceland
Iceland | Sep 3 - Sep 11, 2026

A
Anne R.
Newark, NJ | Reviewed on Sep 20, 2026
We had a great trip to Iceland in early September. Our specialist Gummi was wonderful; we could not have planned this trip so fast and so well without him. Overall, we liked every hotel and activity that he suggested. Every reservation was booked correctly and it was so easy to follow his directions and plans for the day. After we booked, he helped us tweak our plans a bit more ... mostly to help us reduce the amount of driving. We did not do the whole Ring Road, but saw multiple... Read more

We had a great trip to Iceland in early September. Our specialist Gummi was wonderful; we could not have planned this trip so fast and so well without him. Overall, we liked every hotel and activity that he suggested. Every reservation was booked correctly and it was so easy to follow his directions and plans for the day.

After we booked, he helped us tweak our plans a bit more ... mostly to help us reduce the amount of driving. We did not do the whole Ring Road, but saw multiple areas from the peninsula to the east.

While we were on the trip, he alerted us to the Northern Lights on a certain day and gave us a last minute recommendation of another (!) waterfall to visit.

I would definitely recommend him!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 20, 2026

Thank you for the kind review Anne
I am so happy to read you had such a fantastic trip!
Next time we'll have you do the whole right road, right?! :D
All the best
Gummu

Perfect, beginning to end. ...
Iceland | Sep 13 - Sep 19, 2026

Leslie
Leslie F.
Ashburn, VA | Reviewed on Sep 20, 2026
Our trip was perfect, from beginning to end. Goumundar reached out to us by phone so we could communicate our interests and questions. We experienced Iceland with our amazing guide Bessi, who gave us an adventure of a lifetime!! Iceland is like no other place on earth! It’s spectacularly beautiful in all weather. We will no doubt return - maybe a winter visit! Read more

Our trip was perfect, from beginning to end. Goumundar reached out to us by phone so we could communicate our interests and questions. We experienced Iceland with our amazing guide Bessi, who gave us an adventure of a lifetime!! Iceland is like no other place on earth! It’s spectacularly beautiful in all weather. We will no doubt return - maybe a winter visit!

Hotel Reviews
CenterHotel Klöpp
Reykjavík

This hotel is in a convenient location, comfortable and attended by accommodating staff. It was easy to get to bus for our return home. My husband found the room to be a little small (our luggage took up a fair amount of room) but I was fine with the size.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Our room looked out at the glacier, and had trails directly from our deck where we sat for aurora viewing, as were stars in that dark sky! Staff, restaurant, breakfast and location were excellent. Waking up to sunrise on the glacier was the cherry on top!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was extremely comfortable, modern in styling, with large windows and a door out to a private deck.
Litli Geysir Hotel
Haukadalur

Charming, welcoming and excellent location for our travels and the breakfast was superb!!

Authenticity & Character
Location
We were located near several multiple sites that we visited. It was walkable to a store for groceries and goods, as well as a restaurant.
Staff
Cleanliness & Comfort
Our room was roomy and bedding was extremely comfortable!
Hotel Bifrost
Borgarnes

It was clean, roomy and in a good location for our travels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Center Hotels Skjaldbreið
Reykjavík

We were relocated to Center Hotel Laugavegur due to a fire. We were well accommodated. Our review is for that site

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 20, 2026

Thank you for the kind review Leslie
Bessi is absolutely one of Iceland's best private guides, you were lucky to have him, and when I spoke to him on the phone he seemed lucky to have you also, he said you were a ton of fun!
I do hope you'll visit us soon again, there's still a lot of amazing things to discover in Iceland
All the best
Gummi

This was part 2 of our trip to Turkiye in the...
Turkey | Sep 11 - Sep 15, 2026

C
Cheryl V.
Australia | Reviewed on Sep 20, 2026
This was part 2 of our trip to Turkiye in the professional hands of Berat and her team - please see my comments on 19 September. Once again , every detail was planned and executed perfectly and I highly recommend them. Read more

This was part 2 of our trip to Turkiye in the professional hands of Berat and her team - please see my comments on 19 September. Once again , every detail was planned and executed perfectly and I highly recommend them.

Hotel Reviews
Aspen Hotel
Antalya

Great location in the old city and it has a lovely pool for relaxing . However the room we had overlooked a venue that played loud music into the night. When I raised this matter the next day we were immediately moved to another quieter room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be sure to ask for a quiet part of the hotel.
Hotel Begonvil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Roman Theater of Aspendos and the Ancient Town of Perge
Discover Roman Theater of Aspendos and the Ancient Town of Perge
Antalya
Quality of Experience
Guides, Drivers and Staff
As always Volkan shared his knowledge which gave so much more context to a visit.
Transport
The driver did a slight detour to show me the aquaduct in the area.
Boat Tour Through Kekova Bay
Boat Tour Through Kekova Bay
Turkey

I had not expected to enjoy this as much as I did. We were taken by minibus and we boarded a boat at Kekova. The day was spent viewing the underwater and above water ruins of Kekova Island and 5 swims in the aquamarine waters of the area. We also stopped at Simena Castle where people could climb to the top for spectacular views. We were also given a lovely lunch . All in all a great day!

Quality of Experience
Local specialist: Berat Ornek

Fantastic Moroccan Experience
Morocco | Sep 6 - Sep 19, 2026

Surayah
Surayah T.
Chicago, IL | Reviewed on Sep 20, 2026
We recently returned from an unforgettable two-week journey through Morocco with Morocco Immersions, and we came home with so many wonderful memories.
Nihad worked with us to create an itinerary that allowed us to experience so many different sides of Morocco—from Rabat and Fes to the Sahara Desert, the Dades Valley, Marrakech and Essaouira. We really appreciated the ability to personalize our trip and make adjustments so that the itinerary reflected what was most important to us.
A very...
Read more

We recently returned from an unforgettable two-week journey through Morocco with Morocco Immersions, and we came home with so many wonderful memories.
Nihad worked with us to create an itinerary that allowed us to experience so many different sides of Morocco—from Rabat and Fes to the Sahara Desert, the Dades Valley, Marrakech and Essaouira. We really appreciated the ability to personalize our trip and make adjustments so that the itinerary reflected what was most important to us.
A very special thank you goes to our driver, Rachid, who was with us throughout our journey. After spending nearly two weeks traveling together, Rachid became much more than simply our driver. He was kind, patient, dependable and always looking out for us. There were some very long driving days, yet he always made us feel comfortable and safe and never made us feel rushed. He answered our many questions, helped us along the way and shared pieces of everyday Moroccan life that we would never have experienced traveling on our own.
Some of our favorite memories happened along those drives—the changing landscapes, seeing the monkeys in the cedar forest, little stops along the way, conversations and even the music in the car. Those moments became part of the experience itself.
And what an experience it was! Walking through beautiful Fes, riding camels across the Sahara at sunset and spending the night in the desert, traveling through the mountains and valleys, cooking and sharing a meal with a local family, experiencing the energy of Marrakech, and ending our journey by the ocean in Essaouira. Morocco gave us so many moments we will never forget.
What we appreciated most was that this trip allowed us to experience more than just the sights. We learned about Morocco's history and culture, met wonderful people and had opportunities to experience everyday life and traditions along the way.
Thank you, Nihad, for putting together such a memorable journey, and a very heartfelt thank you to Rachid for taking such good care of us from beginning to end. Saying goodbye after traveling together for nearly two weeks was bittersweet.
Morocco is a beautiful and fascinating country, and we are very grateful to Morocco Immersions for helping us experience it. We returned home with wonderful stories, beautiful memories and a much deeper appreciation for Morocco and its people.

Hotel Reviews
Hôtel & Ryads Barrière Le Naoura
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga Dunes
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
I’m
Cleanliness & Comfort
DAR AL MIRAAJ
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rabat to Fes via Volubilis and Meknes
Rabat to Fes via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion to Essaouira
Day Excursion to Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Exploration of the Desert Region
Exploration of the Desert Region
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Azrou and Midelt
Fes to Merzouga via Azrou and Midelt
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nihad Hammi

Amazing week in Vietnam
Vietnam | Sep 14 - Sep 19, 2026

Jessica
Jessica M.
Australia | Reviewed on Sep 20, 2026
We had an incredible holiday in Vietnam, made even more special by the amazing people who looked after us along the way. A huge thank you to Hien for the trip planning and ongoing support. Everything was so well organised and made the whole experience effortless. Our Hanoi tours with Que were fantastic. We loved exploring the history, food and culture of the city with such a knowledgeable and passionate guide. The e-bike tour was definitely a highlight! So much fun, and a huge thank... Read more

We had an incredible holiday in Vietnam, made even more special by the amazing people who looked after us along the way.

A huge thank you to Hien for the trip planning and ongoing support. Everything was so well organised and made the whole experience effortless.

Our Hanoi tours with Que were fantastic. We loved exploring the history, food and culture of the city with such a knowledgeable and passionate guide.

The e-bike tour was definitely a highlight! So much fun, and a huge thank you to Kevin, who came to our rescue at the last minute and helped us navigate the traffic! We loved the egg coffee experience, banana plantation and learning about the history of the B-52 Café.

Finally, our time on Orchid Cruises in Ha Long Bay was incredible. The scenery was breathtaking, but the crew really made the experience. Everyone was so attentive and welcoming, with a special mention to Steve, who was such a wonderful server.

A truly memorable trip from start to finish. Thank you to everyone who helped make our Vietnam holiday so special!

Hotel Reviews
Orchid Trendy Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Palace Hotel
Authenticity & Character
Location
Very central in old quarter near train street
Staff
Cleanliness & Comfort
Local specialist: Hien Do

A Memorable 40th Wedding Anniversary Trip
Italy | Sep 7 - Sep 19, 2026

Dean
Dean L.
New Haven, CT, USA | Reviewed on Sep 19, 2026
Our guides were amazing and tours just the right group size. Lorenza was our tour guide at The Vatican, Lorenzo, Marco provides some amazing insights at The Colosseum in Rome, Lorenzo was our food tour guide in Florence, and Luca guided us through tue streets of Pompeii. We also enjoyed a boat tour of the Amalfi coast, led by Captain Antonio. I mention all their names because they were memorable and enthusiastic about their subjects. Our hotels were perfect. Well-located to enjoy the sights... Read more

Our guides were amazing and tours just the right group size. Lorenza was our tour guide at The Vatican, Lorenzo, Marco provides some amazing insights at The Colosseum in Rome, Lorenzo was our food tour guide in Florence, and Luca guided us through tue streets of Pompeii. We also enjoyed a boat tour of the Amalfi coast, led by Captain Antonio. I mention all their names because they were memorable and enthusiastic about their subjects.

Our hotels were perfect. Well-located to enjoy the sights and sounds of each city and within walking distance of major attractions and historic landmarks.

All transfers were easy and the drivers and livery were first class. Response to our questions via WhatsApp were promptly and professionally answered.The most impressive thing is that we opted for a budget-conscious getaway!

We would definitely recommend KimKim to others seeking a worry-free vacation!

Hotel Reviews
Hilton Rome Airport Hotel
Fiumicino
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Tritone
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alfieri9 Boutique Hotel
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence Food Tour & Dinner
Florence Food Tour & Dinner
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pompeii Tour
Private Pompeii Tour
Pompeii
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Our driver/guide Youssef made it such an incr...
Morocco | Sep 14 - Sep 18, 2026

L
Lindsay O.
Canada | Reviewed on Sep 19, 2026

Our driver/guide Youssef made it such an incredible experience. He was so wonderful about sharing his local expertise and went well out of his way to make our trip special. He was very professional and friendly and nicely matched our pace and interests. We would highly recommend him to other people taking a trip to Morocco!
Our favourite part of the trip was our days in the Sahara desert, where we had wonderful accommodations and great local and unique experiences with the communities there.

Local specialist: Maryem Kouna

I'm providing this feedback on behalf of the group of 14 who did the 10 day Brazil trip (Rio-Amazon-Iguazu) in September 2026.
Brazil | Sep 3 - Sep 12, 2026

Deepal
Deepal F.
Miami, FL | Reviewed on Sep 19, 2026
I'm providing this feedback on behalf of the whole group, not just mine.
Bruno was very responsive, and always responded to any inquiries/questions in a timely manner. He also quickly addressed some of the issues we brought up. We are grateful for every positive thing he did.
People in the group felt that the trip was a little too pricey. This thinking is based on information available on Kimkim website and feedback from other friends who had done similar trips to Brazil with Kimkim.
Philipe...
Read more

I'm providing this feedback on behalf of the whole group, not just mine.
Bruno was very responsive, and always responded to any inquiries/questions in a timely manner. He also quickly addressed some of the issues we brought up. We are grateful for every positive thing he did.
People in the group felt that the trip was a little too pricey. This thinking is based on information available on Kimkim website and feedback from other friends who had done similar trips to Brazil with Kimkim.
Philipe and the crew at the Amazon lodge did an excellent job for us (gave us great food). Fabion, our guide at Amazon did a great job, too. The initial vehicle going to the lodge was not that good (AC wasn't working for people in the back), but Philipe got that addressed for the remaining trips.
Edson at Iguazu was an excellent guide. However, members of the group were not happy when they realized that everyone was charged a lot more than the listed price for the Argentina side boat ride.
There were some flight delays that made people tired. I think members of the group expected a little more for the price (hotel choices, drinks. meals, etc.)
Overall the trip was great, weather was nice, and everyone thought it was a successful trip. Because of the few hiccups and the cost, members of the group didn't want to give 5 out of 5 rating - but, it was a positive experience overall!

Hotel Review
Paroá Amazon Lodge
Manacaparu

The staff and the food were extraordinary! They can improve some things in the lodge, but it was fine for a jungle experience.

Authenticity & Character
Staff and the guide created a nice atmosphere.
Location
It was in the jungle. Boat rides were nice. Expexted to see more wildlife, though.
Staff
Everyone was nice and attentive.
Cleanliness & Comfort
No real issues there since it's a jungle lodge.
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Sep 21, 2026
Hi Deepal
Thank you very much for your review. I'm glad you enjoyed the trip.
You say the trip was expensive, but remember that when we started negotiating, only 8 of you booked the trip right away. Many were afraid to book because of the war in the United States. I warned that those who booked later would end up paying more because, due to the war, oil prices had risen sharply, which increased the cost of the three domestic flights. The closer it gets to the flight date, the more expensive...
Read more

Hi Deepal
Thank you very much for your review. I'm glad you enjoyed the trip.
You say the trip was expensive, but remember that when we started negotiating, only 8 of you booked the trip right away. Many were afraid to book because of the war in the United States. I warned that those who booked later would end up paying more because, due to the war, oil prices had risen sharply, which increased the cost of the three domestic flights. The closer it gets to the flight date, the more expensive the fare becomes—not to mention that two members of the group took a different flight to Manaus.
The boat tour on the Argentine side was not included in your itinerary. Since it was a group of 14 people, the guide contacted the company responsible for the tour—in this case, Gran Aventura—so that, if the group decided to take the tour, the guide could ensure the entire group would be together on the same boat (this is arranged in advance). If you buy tickets on the spot, this is not guaranteed. What may have caused your dissatisfaction is the tour company’s policy regarding groups. I obviously asked you to work this out with the guide, as he is my local representative in Foz do Iguaçu and someone I trust. You could have booked the tour directly with the company, but the issue is that you would have had to wait in line, and the group might have ended up being split up.
Finally, I know that the issue with the flights (a problem with the international flight upon arrival for 8 people) and then the delay of the flight between Foz do Iguaçu and Rio de Janeiro are unpleasant, but unfortunately it was a problem with the airlines—something over which we have no control. Of course, we took all necessary steps to arrange the transfers, taking these delays into account.
Thank you very much once again for your trust, and I wish you all the best.
Bruno

Nadia and Salty travel did an amazing job!
South Africa | Sep 5 - Sep 18, 2026

Ross
Ross M.
Chicago, IL | Reviewed on Sep 19, 2026
Nadia and Salty travel did an amazing job of organizing our time in South Africa. Our time was well balanced between distinctly different African experiences that made the trip a true adventure. We will be back and we will certainly use Nadia for future travel needs. Read more

Nadia and Salty travel did an amazing job of organizing our time in South Africa. Our time was well balanced between distinctly different African experiences that made the trip a true adventure. We will be back and we will certainly use Nadia for future travel needs.

Hotel Reviews
The Safari Club Guest Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pineapple House Boutique Hotel
Cape Town

Unique, colorful and comfortable. The staff is outstanding and the location in Cape Town is convenient to most everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rhino Walking Safaris
Skukuza
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nadia Albertus
Nadia
Nadia Albertus
Local specialist in Cape Town | Replied on Sep 20, 2026

Hi Ross,

Thank you so much, for your wonderful review! It was an absolute pleasure helping you and Julie plan your South Africa adventure, and I’m so happy to hear that you enjoyed the balance of different experiences throughout your trip.

I’d be delighted to help you plan your next adventure when you’re ready — there’s still so much more of South Africa waiting to be explored!

Warm regards,
Nadia

Norway. A Must Trip!
Norway | Sep 2 - Sep 18, 2026

Pamela
Pamela S.
Granite Bay, CA | Reviewed on Sep 19, 2026
Our guide in Oslo was very knowledgeable and fun to be with. She provided a very good overview of the history and places to visit. This was helpful when we spent our last full day there.
The hike outside of Stavanger was beautiful but too difficult for me. Unfortunately I held up the other people on the hike. The guide was very nice but not as helpful for me.
The food walking tour in Bergen was great! The guide was knowledgeable and a lot of fun!
We really enjoyed the cider tasting in...
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Our guide in Oslo was very knowledgeable and fun to be with. She provided a very good overview of the history and places to visit. This was helpful when we spent our last full day there.
The hike outside of Stavanger was beautiful but too difficult for me. Unfortunately I held up the other people on the hike. The guide was very nice but not as helpful for me.
The food walking tour in Bergen was great! The guide was knowledgeable and a lot of fun!
We really enjoyed the cider tasting in Balestrand!! The ciders were great along with the food, and the guide was very quirky in an amusing sort of way. The orchard was so beautiful. Great fun!!
We loved the ferry ride up the fjord to the glacier. The guide was great!!
We particularly loved everything about Flam!! The hotel was a nice spacious break from smaller hotel rooms. Our guide for the kayak tour made the trip lovely. My absolute favorite part about the entire trip was the RIB excursion. It was surreal!! And the guide; he couldn’t have been better. I was a bit tentative about the zip line trip, but it was the most exhilarating one minute I’ve ever spent.
All in all the trip exceeded our expectations!

Hotel Reviews
Flåm Marina
Flåm

Loved the fact that the hotel was a little bit away from the harbor. The extra space made it feel like a small apartment which was nice to be able to spread out. It’s close to a small farm with a restaurant which was very nice.

Authenticity & Character
Location
The view from the small deck was fantastic.
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

I was overwhelmed with the beauty of the hotel as soon as we arrived. The staff couldn’t have been nicer. We enjoyed having a glass of wine in the afternoon and taking in the incredible scenery from the deck!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Royal Hotel
Bergen

Terrific location! Particularly lovely bar with great casual dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Stavanger

Very pretty and great location! Wonderful staff and the breakfast was so good’

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel The Hub
Oslo

Perfect location! The most amazing breakfast ever! Only minor issue is the room was a bit small and no ventilation.

Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Activity Reviews
Sør-Hidle Island Gardens Visit & Dinner
Sør-Hidle Island Gardens Visit & Dinner
Stavanger

We were overwhelmed with the beauty of the gardens. The food was delicious

Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

This is a must!!

Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo

It was very nice to see the city from the water at night all lit up with lights. The food was just ok.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 21, 2026
Pamela, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your Norway adventure, and I’m thrilled to hear that the trip exceeded your expectations. I’m especially happy to hear how much you enjoyed the experiences in Flåm, from the kayaking and RIB excursion to the zip line — it sounds like you embraced some truly unforgettable adventures! The cider tasting in Balestrand, food tour in Bergen, and ferry ride to the glacier also sound... Read more

Pamela, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you plan your Norway adventure, and I’m thrilled to hear that the trip exceeded your expectations.

I’m especially happy to hear how much you enjoyed the experiences in Flåm, from the kayaking and RIB excursion to the zip line — it sounds like you embraced some truly unforgettable adventures! The cider tasting in Balestrand, food tour in Bergen, and ferry ride to the glacier also sound like wonderful highlights. Anytime I'm in Balestrand, my life is better - it's one of the greatest, most peaceful places in all of Norway!!!

Thank you as well for sharing your feedback about the hike outside Stavanger. I’m sorry that the experience was more difficult than expected, and I appreciate you mentioning it - I'll take your feedback and share it with other Travelers who consider it in the future. Feedback like this is very helpful as we continue to match travelers with the experiences and guides that are the best fit for them.

It was wonderful working with you, and I’m so glad Norway left you with so many great memories. Wishing you many more adventures ahead, and I hope we have the opportunity to help you plan another trip in the future!

Tusen takk,
Alex & the kimkim Team

Good pacing on the vacation. We were able to ...
Germany | Sep 3 - Sep 12, 2026

T
Timothy M.
Newark, NJ | Reviewed on Sep 19, 2026
Good pacing on the vacation. We were able to get a lot done in a short time without feeling rushed. Travel was easy and comfortable. Good communication throughout the planning process. Our trip advisor was able to give us last minute suggestions for activities in Frankfurt. Tours guides were each wonderful. Heike, our cologne tour guide, went out of her way to specialize the tour for our interests. Martin taught us so much and we're inviting to learn from. Justin was the perfect guide to the... Read more

Good pacing on the vacation. We were able to get a lot done in a short time without feeling rushed. Travel was easy and comfortable. Good communication throughout the planning process. Our trip advisor was able to give us last minute suggestions for activities in Frankfurt. Tours guides were each wonderful. Heike, our cologne tour guide, went out of her way to specialize the tour for our interests. Martin taught us so much and we're inviting to learn from. Justin was the perfect guide to the local scenery!

Hotel Review
Platzl Hotel - Superior
München

Best breakfast. Stylish and great atmosphere. Comfortable lobby with great bar.

Authenticity & Character
Classic Bavarian architecture and traditional theme.
Location
Staff
Cleanliness & Comfort
Most comfortable pillows of the trip
Activity Reviews
Panorama Cruise on the Rhine River
Panorama Cruise on the Rhine River
Cologne

Good drinks. Exactly what we were looking for.

Quality of Experience
Guides, Drivers and Staff
Transport
Cologne private guided walking tour
Cologne private guided walking tour
Cologne

We still talk about Heike, our tour guide, and what a delight she was to walk and talk with. We would happily do this tour again. She gave us all the interesting tidbits and and made the long history understandable and relatable.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

Had a fine experience. Met all expectations. Many thanks to the bus driver!

Quality of Experience
Guides, Drivers and Staff
Transport
Queer Berlin: Birthplace of LGBTQ+ Movements in Schöneberg, the world's first gay ghetto
Queer Berlin: Birthplace of LGBTQ+ Movements in Schöneberg, the world's first gay ghetto
Berlin

This tour guide, Justin, was authentic and knowledgeable. He asked us great questions about what we wanted to learn and then focused the tour to satisfy those questions. I would do this tour again!

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Introduction
Berlin Introduction
Berlin

Very educational and friendly tour guide

Free Time in Cologne!
Free Time in Cologne!
Cologne

Lucie booked us a hotel within walking range of the beautiful Rhine river, and amazing Cathedral. Having our free time to absorb the sights and history of the city at our own pace was highly appreciated.

Local specialist: Lucie Dupuis

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