Kimkim Trip Reviews

4.8
Based on 11,710 ratings
Read 11,710 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent tour itinerary! Highly recommend tour guide Ahmed!
Egypt | Mar 22 - Mar 28, 2024

Rhiannon
Rhiannon E.
Dallas, TX | Reviewed on Apr 16, 2024
Our tour was the perfect itinerary and number of days for what we were wanting out of our trip to Egypt. We appreciated the help from the Egypt Promotion representative who helped us navigate the Cairo airport quickly. Samara was good about checking in with us through WhatsApp throughout our trip. Our drivers were good in all locations, which was very appreciated in the crazy traffic. Mohammed was our guide in Cairo and Alexandria and was extremely knowledgeable in the sites we visited,... Read more

Our tour was the perfect itinerary and number of days for what we were wanting out of our trip to Egypt. We appreciated the help from the Egypt Promotion representative who helped us navigate the Cairo airport quickly. Samara was good about checking in with us through WhatsApp throughout our trip. Our drivers were good in all locations, which was very appreciated in the crazy traffic.

Mohammed was our guide in Cairo and Alexandria and was extremely knowledgeable in the sites we visited, and everything in between, and we learned a lot from him.

Ahmed was our guide during the Nile Cruise and tour stops, and we cannot say enough good things about him! Not only was he extremely knowledgeable, but he was so much fun to tour with, and he made sure our schedule was set up to beat the crowds. He made sure we stayed engaged with everything we learned from temple to temple and offered a lot of fun photo ops to capture our experience. We'd highly recommend him to anyone doing an Egypt tour!

Regarding Egypt Promotion as a tour company, overall our experience was very positive and things were very organized. However, it seemed like many different people were involved at various phases of the tour which didn't really always seem necessary (three different reps from the company who served in a supervisory role as we transitioned to different segments of the tour, separate bag carriers, separate airport helper, separate drivers, etc.) and it just gave us a feeling that we were tipping way more than we expected due to more people being involved. Our preference would be to work with one driver, one tour guide, and one company representative for the duration of the tour.

Hotel Reviews
Crowne Plaza West Cairo Arkan
cairo

Beautiful hotel. Excellent breakfast buffet. Conveniently located to nearby restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Fayan I Nile Cruise

This was a nice cruise ship for the Nile Cruise. It kindof leaves the impression of something that was high end 20 years ago, with some features seeming a little dated, but it was clean and nice enough. The staff was very friendly and helpful, and meal service was excellent. I would recommend having more staff on the sun deck during sailing times or downtime, as it seemed like they were pretty scarce during times when people could be ordering drinks, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lareine El Dakhly

Never enough time to experience it all
Japan | Apr 5 - Apr 15, 2024

Paige
Paige L.
San Jose, CA | Reviewed on Apr 17, 2024
Thanks to Kate for assisting in the coordination of the trip. Overall you were very responsive during the planning and reached out several times during the trip to check in. My only wish is that the daily itineraries were really evaluated and questioned from a time and location perspective, especially in Kyoto, as there was no way to actually achieve the intended itinerary in the time allocated. Tokyo with Allan-san was fantastic!, our favorite of the trip -- he really set a high bar which... Read more

Thanks to Kate for assisting in the coordination of the trip. Overall you were very responsive during the planning and reached out several times during the trip to check in. My only wish is that the daily itineraries were really evaluated and questioned from a time and location perspective, especially in Kyoto, as there was no way to actually achieve the intended itinerary in the time allocated.

Tokyo with Allan-san was fantastic!, our favorite of the trip -- he really set a high bar which was unfortunate for our future guides. He took us on a walking/subway city tour of the city one day and then again for a van-trip to Hakone. Both days were seamless. He was super knowledgeable, friendly, patient, and helpful. We modified the day based on what made the most sense rather than the pre-determined itinerary. We started in Asakusa, then took my teenage son to some gaming centers, and ended with Meiji Jingu. Then the next day we headed to Hakone with our driver Ho and enjoyed Hokone Jinja, the pirate ship (fun, but shorter than I would have liked), the tram and black eggs (they taste like totally normal hard boils) from the sulfer springs, Oshino for lunch and back to Tokyo. It was a long day, but gorgeous with all the sakura blooming (only caught one quick glimpse of Fuji). Before we left Tokyo, Allan went to great length to organize all the rest of our shinkasen tickets and explain how to properly navigate with multiple tickets. We can't thank him enough for that as when we got to the first station and made a small mistake, his explanations made sense and we were grateful as can be. Also loved our hotel in Tokyo.

Our time in Takayama wasn't as successful. First, ALL 7 of the restaurants in the hotel were fully booked before we even arrived, so we were required to venture out for dinner after arrival. Takayama is a bit sleepy and finding something open was a bit of a challenge. We walked to multiple places before finding someplace open on both nights there. Our guide was a sweet young lady, but came all the way from Osaka and had only been to Takayama once before and her English was weak. She had to use her phone to find her way around (we could have done the same on our own), and didn't really have anything to offer in the way of history, insights, or recommendations for our day in Takayama and Shirakawago. This was disappointing as I think Takayama was a really interesting and quaint town that we didn't really get a good feeling for. The highlight of Takayama was definitely the onsen at our hotel, my husband and I really enjoyed going each day. We also stayed in a Japanese-style room and although grateful for the experience, we would all probably not choose to do it again as we missed having comfy beds or chairs to lounge on before heading to dinner.

On to Kyoto, which is my favorite city in Japan and I was looking forward to the most. Unfortunately, there was some kind of confusion regarding our guide. We were told our guide would be a gentleman, but then changed to a woman the night before -- and then, the morning of the meeting, we discovered that the guide was at the wrong hotel about 30 minutes away from where we were. I think perhaps the two guides were exchanged by accident (maybe another group had the same happen?). It took about 45 min for us to adjust and meet somewhere in between. Our guide, was a lovely young lady full of energy and smiles, but again from Osaka. She knew Kyoto alright, but still not the level of expectation for a private guide fee and we often would listen in to tour group guides to get more details during our day. Additionally, there was no way that we could have gone to all the places on the initial itinerary as they are too far apart. (I wish this had been pointed out during the planning). Getting to the Kinkakuji Temple, Nishiki Market and then Fushimi Inari Shrine would have spent several hours in transit as they're quite far from one another. So unfortunately we only got to the Market and also Kiyomizu-dera Temple with the time we had. Guess I'll have to come back to Kyoto another time. (poor me - lol)

Our van-trip from Kyoto to Osaka included Slash as our guide -- and he was great! We had a lot of fun talking about music and guitars on our drive and then had lots of interacgtios with the deer and the amazing Todaiji Temple (just WOW) and Kasuga Taisha Shrine. Kudos to Slash for hanging with us as our family was starting to get on each other's nerves a bit after 9 days. He handled it with class and realized when to let us have a bit of space for our bickering. Luckily ice cream solves lots of problems. Slash renewed our faith in guides again and we're grateful for his energy and rocknroll spirit. The hotel was very comfortable, also with an onsen and an incredible massage chair (best 300 Yen spent on the trip). However, there was no restaurant for dinner (only breakfast) I think in the future I'd stay closer to Gion/Pontocho so we'd be a bit more central to the night life and key destinations.

Our last days were on our own in Osaka. This was the least favorite hotel of our trip -- small rooms, and lots of late night noise from the Dotonbori. We definitely had fun exploring the Dotonbori at night, but would be willing to travel a bit for a quieter space.

Overall, we appreciated all the coordination of the hotels, planning, guides, and drivers that KimKim provided. Except for the one confusion in Kyoto -- all guides/drivers communicated well about timing, meeting places, and were on time each day.

This trip cost over $1000/day BEFORE our lunch & dinner meals & non-KimKim activities -- which is high, even for Japan. We didn't stay at luxury hotels -- I can see that our hotel rooms could be booked online directly for between $250 to $550/night, and I can also see the shinkansen fees on the internet, and most of the entry fees to places were fairly minimal, seems like the majority of this cost was towards our guides/drivers, so I would expect those to be top notch/excellent in every regard. Allan definitely met the bar and Slash was close, but the other two, although nice and genuine people, just didn't meet the bill. This is the area where I felt most let down as we rely on guides to provide more than we can do ourselves as seasoned travelers. That means providing history, insights, and secrets hidden among the tourists, restaurant suggestions, recommendations for other experiences for our "own" time, well-thought-out plans for the day, etc. We'll probably give KimKim another chance in the future, but my expectations will be stricter in the planning phase regarding guides and what we want to achieve each day.

Hotel Reviews
Hida Takayama Onsen Takayama Green Hotel
Takayama

The onsen was wonderful, but part of our stay. The Japanese style room is difficult to judge as this is our only experience. The futon beds were comfortable and the bed setting service was done well. The breakfast was excellent! Unfortunately we were unable to dine at any of the restaurants for dinner as they were all fully booked before we arrived.

Authenticity & Character
Not charming, just normal in all ways. Nice gift shop that had a ton of great Japanese crafts and food.
Location
A bit far from the more traditional parts of town. Made for walking a lot for dinner each night or getting a short cab ride.
Staff
Helpful
Cleanliness & Comfort
The Onsen and breakfast were the best part of this stay. I would come again just for the onsen.
Hotel Vischio Kyoto by GRANVIA

Comfortable room. Good breakfast buffet. No other restaurant on site.

Authenticity & Character
Appreciated the onsite onsen as that brings Japanese culture easily to life
Location
Appreciate being right by the main train station, but realized that many of the key attractions are too far to walk, so constantly on subway or bus.
Staff
Friendly and helpful
Cleanliness & Comfort
Cross Hotel Osaka
Osaka

Too noisy at night from partiers at Dotonburi. Rooms small.

Authenticity & Character
A bit dark inside. Color scheme of red/black isn't appealing to me.
Location
Too noisy due to construction and Dotonburi closeness.
Staff
The staff was fantastic. One of the front desk staff helped me with a massage reservation. The Concierge found us a wonderful omakase sushi restaurant just a few hours before service. And then she searched for a specific store for my husband to buy lucky cats....then waited for us to come down to the lobby for dinner to deliver the name/directions. That's great service. Thank you. By the way, he bought some cats!
Cleanliness & Comfort
Local specialist: Kate Long

What an adventure
Brazil | Apr 8 - Apr 13, 2024

C
Chantell W.
Newark, NJ | Reviewed on Apr 16, 2024
The adventures were fantastic. All guide and drivers were amazing. I would like to specifically thank Lucas. He was a fantastic guide. We really enjoyed all the things he showed us and taught us. Especially the local phrases and we got to use to communicate. Fun was had by all. Thank you so much. Read more

The adventures were fantastic. All guide and drivers were amazing. I would like to specifically thank Lucas. He was a fantastic guide. We really enjoyed all the things he showed us and taught us. Especially the local phrases and we got to use to communicate. Fun was had by all. Thank you so much.

Hotel Reviews
Windsor Califórnia Copacabana Hotel
Rio de Janeiro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Naturalia
Angra dos Reis
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour Halfway Around Ilha Grande (Group Tour)
Boat Tour Halfway Around Ilha Grande (Group Tour)
Ilha Grande
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike to Lopes Mendes Beach
Hike to Lopes Mendes Beach
Ilha Grande
Quality of Experience
Food
The restaurant on the water was excellent
Guides, Drivers and Staff
Transport
Day Tour of Sugarloaf Mountain (walking trail) and Christ the Redeemer Statue
Day Tour of Sugarloaf Mountain (walking trail) and Christ the Redeemer Statue
Rio de Janeiro

This was an awsome experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Apr 17, 2024

Thank you for your feedback! I'm glad to hear that you had a fantastic time and enjoyed the guides and drivers. I'll make sure to pass on your special thanks to Lucas. It's wonderful to hear that you appreciated his guidance and enjoyed learning local phrases with him. We're thrilled that everyone had fun. Thank you very much!

Spain Trip with two 7 year olds
Spain | Mar 30 - Apr 9, 2024

Christian
Christian S.
Chicago, IL | Reviewed on Apr 16, 2024
We had an overall great experience with the activities on this tour. I was upfront in requesting that our trip would focus on enjoyment of our kids and for the most part KimKim came through for us. What I most enjoyed from using this service was assistance in setting up transportation via the high-speed trains between cities in Spain. Our guide in Madrid for Royal Palace, Javier was one of the most enjoyable aspects of the trip because he really focused on engaging our children. Our... Read more

We had an overall great experience with the activities on this tour. I was upfront in requesting that our trip would focus on enjoyment of our kids and for the most part KimKim came through for us. What I most enjoyed from using this service was assistance in setting up transportation via the high-speed trains between cities in Spain. Our guide in Madrid for Royal Palace, Javier was one of the most enjoyable aspects of the trip because he really focused on engaging our children. Our expedition in Valencia led by Sonia was a lot of fun and really got our kids excited to explore around the Mercado Central. The Park Guell and Sagrada Familia led by Beto was incredible due to the extensive knowledge he had and was very accommodating to everyone in the small group. The last expedition in Barcelona for Born/Gothic Quarter was unfortunately the least enjoyable mostly because the guide, Mateo made it clear he did not know there would be children in our private group and said he would have set the experience up differently if he knew ahead of time.

Hotel Reviews
60 Balconies Recoletos
Madrid

Heart of Madrid, like being at home. Lots of grocery stores nearby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Plaza Mercado
Valencia

The "pool" is within the spa and children not allowed in the spa area. Incredible location right next to Mercado Central.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Astoria
Barcelona

Awesome rooftop Pool, very good breakfast at hotel. Great Location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family-Friendly Royal Palace Visit
Family-Friendly Royal Palace Visit
Madrid

Tour Guide Javier made it very memorable because he catered towards our kids and his experience as a school teacher really made it very enjoyable occasion.

Quality of Experience
Guides, Drivers and Staff
Transport
Park Güell & La Sagrada Família
Park Güell & La Sagrada Família
Barcelona

Tour Guide Beto really brought this experience to life with his knowledge

Quality of Experience
Guides, Drivers and Staff
Transport
Private El Born Walk with Tapas & Flamenco
Private El Born Walk with Tapas & Flamenco
Barcelona

As an adult this experience was 5 stars, however we had children with us and the experience could have been tailored a bit more for them to earn that last star.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Apr 18, 2024

Hi Christian,

I loved reading your review! So glad you and your 7 year olds had a great adventure! It's nice to see you had fun with the children, and it shows it's possible to travel and have fun with them! 🙌

We have some of the best guides and loved hearing your responses on each guide!

Jessica and I had a great time organizing and booking all your transfers between locations, and we are glad to hear it was a smooth process between cities! :)

I hope to see you again on a future trip with kimkim!

Be well,
Adam

New Zealand 16-day Auckland to Queenstown
New Zealand | Mar 2 - Mar 17, 2024

Thomas
Thomas T.
Denver, CO | Reviewed on Apr 16, 2024
Our Travel Pro, Monika, was very patient with us while we worked through the itinerary for our New Zealand trip. In fact it took us (not Monika) 3 months to finally settle on the detailed schedule. We just kept asking questions and Monika developed options for us to consider. In the end her original itinerary was close to what we chose; well we added a few excisions and some of the hotels and B&B's changed. I will say all the options Monika provided were excellent. Monika was very... Read more

Our Travel Pro, Monika, was very patient with us while we worked through the itinerary for our New Zealand trip. In fact it took us (not Monika) 3 months to finally settle on the detailed schedule. We just kept asking questions and Monika developed options for us to consider. In the end her original itinerary was close to what we chose; well we added a few excisions and some of the hotels and B&B's changed.

I will say all the options Monika provided were excellent. Monika was very responsive to reschedules (due to weather) and in fact moved an excursion up a day, to keep us on schedule and allow us to do a challenging hike the next day that got cancelled because of weather.

If I had one recommendation to the reader, 16-days is not enough; if you are driving. We saw many highlights and are already thinking of our next visit to New Zealand. Monika was very cognizant of the travel times and provided us guidance to minimize our hours on the road and provide useful, fun, entertaining, & amazing stops along the way.

Monika will be our go-to for our next New Zealand adventure. It was so helpful having a local (she is based in Queenstown) expert.

Thanks,
Tom T

Hotel Reviews
Kamana Lakehouse
Queenstown

Excellent location, great view of the lake. Great Staff

Authenticity & Character
It is called Lakehouse and it didn't disappoint with the Lake Views
Location
Staff
Came to get us when one of our excursion drivers showed up early!
Cleanliness & Comfort
The staff was responsive to a messy towel day
M Social
Auckland

Modern Hotel in the middle of everything! The first 2 days we just walked everywhere we needed to go.

Authenticity & Character
Modern and Modern
Location
Right on the waterfront
Staff
Helped with some tech issues and made recommendations
Cleanliness & Comfort
just great
Naumi Hotel Wellington
6141

Quirky mid-town hotel.

Authenticity & Character
Quirky, what more is there to say! In a really good way.
Location
Well except the parking, but we were RIGHT DOWN TOWN
Staff
Pointed us to a few interesting things to see.
Cleanliness & Comfort
Great bed and linens
Beaufort House Akaroa
Akaroa

The hostess and host were excellent and this is an incredible B&B

Authenticity & Character
French town with this chateau feel
Location
Small town and this was a walk to the waterfront.
Staff
Excellent Omlete
Cleanliness & Comfort
These linens I really want to know where they get them, was unbelievable comfortable!
Activity Reviews
Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

Just fun and interesting in the evening!

Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

Really glowworms only exist in 3 locations in the world, our guide was excellent and we really enjoyed the adventure.

Zealandia - Night Tour
Zealandia - Night Tour
Wellington

Everyone should do this excursion because it tells you about how New Zealand is reintroducing native birds.

Fly Cruise Fly – Queenstown to Milford Sound BY PLANE
Fly Cruise Fly – Queenstown to Milford Sound BY PLANE
Queenstown (NZ)

Everyone has pictures of Milford, but you need to experience it yourself!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 16, 2024

Hi Tom and Terry,

I truly appreciate your thoughtful feedback! It was such a pleasure assisting you with your New Zealand journey, and I'm delighted to hear that you had a memorable experience.

I'm thrilled that you're already considering another visit to New Zealand! There's so much more to explore, and I'd be honored to help you plan your next adventure whenever you're ready.

Thank you again for choosing me as your travel consultant, and here's to many more incredible adventures ahead!

Warm regards from Queenstown,

Monika

The guide in Ecuador was great, we had busy d...
Ecuador | Apr 4 - Apr 8, 2024

Guillaume
Guillaume D.
Canada | Reviewed on Apr 16, 2024
The guide in Ecuador was great, we had busy days and visited a lot of different sites! Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum Read more

The guide in Ecuador was great, we had busy days and visited a lot of different sites!

Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum

Hotel Reviews
Sisakuna Lodge
Mindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Guillaume,
Thank you so much for your valuable feedback and positive comments, I'm extremely glad that you had an amazing experience with us here in Ecuador.
Looking forward to planning future adventures for you here in Kimkim.
Best,
Tamer

Great trip to Vietnam and Cambodia!
Vietnam | Mar 29 - Apr 14, 2024

Ximena
Ximena H.
Kansas City, MO | Reviewed on Apr 16, 2024
Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.
Read more

Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.

Hotel Review
Chen Sea Resort & Spa
Phu quoc

Amazing location on the beach, very friendly staff, delicious food.

Authenticity & Character
The rooms are beautiful, the architecture of the hotel very unique
Location
Great location on a beautiful beach
Staff
Very friendly and helpful
Cleanliness & Comfort
Rooms and public areas in very well condition
Activity Review
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

Great sigh seen place, nice family time, food in the boat was amazing, very friendly staff, rooms very comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 19, 2024

Dear Ximena,
Wow! This review truly made my day! I'm so thrilled to hear your family trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure was my absolute pleasure!
Thank you for choosing us & kimkim and for taking the time to leave such a kind review. It means the world to our entire team! If you're ever planning another trip to Southeast Asia, don't hesitate to reach out - I'd be delighted to help craft another unforgettable adventure for your family🥰
My very best from Hanoi <3
Ashley

Well Planned and a Very High Level of Service
Portugal | Apr 8 - Apr 14, 2024

J
Jon C.
Mansfield, MA | Reviewed on Apr 16, 2024
We love the approach KimKim takes of surveying interests and travel styles and creating a custom trip that fits. The local guides were top-notch, and the activities aligned well with our interests. Especially the cooking class we took and the dinner we had in someone’s home. It was a nice change from a restaurant to be able to have a relaxing meal in a
“homey” environment and get to know some new people.
The other positive of Helena (our trip lanner) was the regular communication... Read more

We love the approach KimKim takes of surveying interests and travel styles and creating a custom trip that fits. The local guides were top-notch, and the activities aligned well with our interests. Especially the cooking class we took and the dinner we had in someone’s home. It was a nice change from a restaurant to be able to have a relaxing meal in a
“homey” environment and get to know some new people.

The other positive of Helena (our trip lanner) was the regular communication about trip details both before and while we were away, as well as that from the tour guides. There was very little to fret over while we were on vacation – and we got updates throughout our tour.

The only bit of advice I have is that you should take time to research your destination fully. This was the 1st time I did not plan every aspect of our trip (book hotels, Viator tours, etc.), and I should have better researched Lisbon (and Porto) to fully appreciate what we did and what we missed. I felt a little disconnected following a plan that was built for me rather than one I built. This is nothing against KimKim – I 100% recommend them; just advice as you begin to plan your next destination.

We will definitely use KimKim when we plan our next trip!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 17, 2024
Hi Jon, Thank you so much for sharing your comments.
It was a pleasure to design an itinerary that suited your preferences and to know that the local guides provided exceptional experiences, especially with the cooking class and dinner at a local home.
Your advice about researching destinations in depth is valuable. While our goal is to provide a seamless experience, we understand the importance of feeling connected to the plan.
I am grateful for your recommendation and happy to hear that...
Read more

Hi Jon,

Thank you so much for sharing your comments.
It was a pleasure to design an itinerary that suited your preferences and to know that the local guides provided exceptional experiences, especially with the cooking class and dinner at a local home.
Your advice about researching destinations in depth is valuable. While our goal is to provide a seamless experience, we understand the importance of feeling connected to the plan.
I am grateful for your recommendation and happy to hear that you will keep KimKim in mind for your future adventures. When you're ready to plan your next trip, I'll be here to help you create another unforgettable trip tailored to you if not again to Portugal, to Spain, Italy or Morocco.

Warmest regards,
Helena, from Espíritu Travel and Kimkim

11 day tour of Ecuador
Ecuador | Mar 29 - Apr 9, 2024

Tim
Tim M.
the United Arab Emirates | Reviewed on Apr 16, 2024
From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars,... Read more

From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars, sand boarding and seeing a mix of spectacular city centre buildings to rural mountain life. The mix of food and our cooking lessons were perfect. We will definitely recommend Tamer and Sebastian to our friends and family

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Tim,
I can't tell you how happy I am to know you and Viv have had an exceptional trip with us here in Ecuador, how I wish Karen and Dave were able to experience the same. It was such an honor to work with you on this journey and to be part of making some wonderful memories for both you and Viv.
Your positive comments are so much appreciated, and they will surely help us (myself and Sebastian, as well as our Kimkim team), keep mastering what we do and offer the best to our beloved travelers.
I thank you again and I hope we cross paths in the near future.
Yours,
Tam

What an amazing experience we had in Morocco....
Morocco | Apr 6 - Apr 15, 2024

C
C V.
Knoxville, TN | Reviewed on Apr 16, 2024
What an amazing experience we had in Morocco. Original Travels made the process easy and enjoyable. Said organized the trip according to our needs and was available even after hours. Oussama our driver complemented very well our wonderful visit to Morocco. Beautiful country, beautiful people. Hope to be back Read more

What an amazing experience we had in Morocco. Original Travels made the process easy and enjoyable. Said organized the trip according to our needs and was available even after hours. Oussama our driver complemented very well our wonderful visit to Morocco. Beautiful country, beautiful people. Hope to be back

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioner had trouble cooling room
Kasbah Bab Ourika
Imlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

The team goes beyond expectations to make your experience amazing..thank you guys

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Beautiful decoration throughout the Riad
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelo Tanger
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely

Well organised but over-priced
Colombia | Apr 5 - Apr 9, 2024

J
Jenny M.
United Kingdom | Reviewed on Apr 16, 2024
Well organised and everyone very helpful and friendly, but over-priced Read more

Well organised and everyone very helpful and friendly, but over-priced

Hotel Review
Casa Tayrona Los Naranjos

Thoroughly recommend. Great location, wonderful food, fantastic staff. Perfect place to relax

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

Very touristy. No need for a guide - clear paths to follow

Quality of Experience
Guides, Drivers and Staff
Transport
Excellent careful driver with good quality comfortable vehicle
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 18, 2024
Dear Jenny, Thank you immensely for sharing your valuable and honest feedback regarding your time in and around Tayrona National Park. I'm truly thrilled to hear that you enjoyed the hotel and were pleased with our organization. It's regrettable to hear that you found Colombia to be too expensive. We take pride in delivering quality travel experiences by partnering with expert bilingual guides and drivers, while also ensuring fair wages to them. We always aim for the local community to... Read more

Dear Jenny,

Thank you immensely for sharing your valuable and honest feedback regarding your time in and around Tayrona National Park. I'm truly thrilled to hear that you enjoyed the hotel and were pleased with our organization. It's regrettable to hear that you found Colombia to be too expensive. We take pride in delivering quality travel experiences by partnering with expert bilingual guides and drivers, while also ensuring fair wages to them. We always aim for the local community to benefit from tourism in their country and simultaneously operate in an environmentally sustainable manner, which is why we also hold a sustainable certification. This aspect is typically well-received, with our guests consistently finding the trip price justified. Next time, please feel free to express your concerns during the trip planning phase; we always strive to accommodate the diverse needs and wishes of our travelers. Nonetheless, I'm happy that you had a lovely time in the area and were satisfied with both the accommodation and drivers.

We eagerly look forward to welcoming you back to our stunning country in the future.

Warm regards,
Michael & the Chaska Tours Team

Trip to Japan
Japan | Apr 4 - Apr 14, 2024

K
Karlo Z.
Japan | Reviewed on Apr 16, 2024
We had wonderful time in Japan. This was our first trip to Japan, so we wanted to see main attractions with some focus on 'hidden' Japanese treasures. Fei really did great job in organizing everything to tinny detail. Fei was also supportive during our trip, responding to some of the questions or small additional requests quickly. Communication via KimKim platform and response from local agency was good.
We had few days organized with local guide &driver while for few days we joined smaller...
Read more

We had wonderful time in Japan. This was our first trip to Japan, so we wanted to see main attractions with some focus on 'hidden' Japanese treasures. Fei really did great job in organizing everything to tinny detail. Fei was also supportive during our trip, responding to some of the questions or small additional requests quickly. Communication via KimKim platform and response from local agency was good.
We had few days organized with local guide &driver while for few days we joined smaller group. We had also enough time to do some things by ourselves.
Highlights:
- Katana Sword Making in Kyoto
- Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
- Osaka Highlights Bike Tour
- Full Day Mt.Fuji and Lake Kawaguchi Tour - it is a bit longer drive from Tokyo. We were unlucky that road to 5th station on Mt. Fuji was closed and traffic to the place was challenging so we spend a lot of time in car that day.

Few things that could be improved:
- few of our guides were actually more help to go around the place, rather than being really guide explaining things around the place we were visiting. We felt they didn't have much of the local knowledge, which was something we were expecting. They were mostly students living in Japan for several years. The guide that we had in Tokyo was really knowledgeable and was able to share more details.

Altogether, if you want trip without too much of worry, highly recommended. Make sure you stress out importance of having local guides.

Hotel Reviews
Cross Hotel Kyoto
Kyoto

Nice place, close to center. you can walk around and see many places without hassle of taking taxi or public transport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Iconic Osaka Midosuji
Osaka

good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 19, 2024

Dear Karlo,
Thank you for your objective and insightful evaluation, as well as your affirmation of my work. I will certainly work even harder and look forward to seeing you again on our next trip.
All the Best wishes
Fei

Japan Trip Highs & Lows
Japan | Apr 5 - Apr 14, 2024

S
Smita S.
Atlanta, GA | Reviewed on Apr 15, 2024
What went well: 1) Shona did a great job planning our trip and making sure we were enjoying our itineraries every day! Our biggest highlight was being able to do all tourist special attractions in one trip across cities. 2) She added things to the itinerary, per our request (Team Labs Borderless), which we are so glad we did and a big thanks to her for organizing it! 3) Louisa (Tokyo guide) gave us some great restaurant recommendations. 4) And the location of hotel in Tokyo was... Read more

What went well: 1) Shona did a great job planning our trip and making sure we were enjoying our itineraries every day! Our biggest highlight was being able to do all tourist special attractions in one trip across cities. 2) She added things to the itinerary, per our request (Team Labs Borderless), which we are so glad we did and a big thanks to her for organizing it! 3) Louisa (Tokyo guide) gave us some great restaurant recommendations. 4) And the location of hotel in Tokyo was AMAZING.

What could be better - 1) The tour guides we got were not very knowledgeable nor experienced. They were nice people, but it was hard to get much touristy/historical information from them about our destinations. Shu (Kyoto/Osaka guide) didn't even enter most of the places with us; he would just wait outside. We felt like we always had to ask him to explain history / significance of places we went to, as he offered very little details/stories. 2) For the amount of money we paid, we should have received much better and experienced guides. e.g., we met some other guides (via Viator) who have been doing this for more than 10 years and really knew about the history and cultural significance of places - we feel like we didn't get that at all! 3) We also felt like we walked needlessly to fill time in Kyoto / Nara - the distances were very spread out and we had to walk miles (within a single day at times) that we believe should have been a private car experience for the amount of money we paid. We were exhausted by the end of the trip given how much we had walked every single day. Plus, it was very hot in both Kyoto/Nara and Osaka. That wasn't value worth our money spent!

Overall, I think the trip was fine and Shona did a great job checking in and following up on our whereabouts and making sure we were comfortable. But, the guides (especially Shu) really made us think that we didn't get the experience we deserved!

Hotel Reviews
Shibuya Excel Hotel Tokyu
Tokyo

Location, location, location!

Authenticity & Character
Location
Amazing location, right in the heart of the city, next to a Metro
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA

Location is good but there were no in-house restaurants or bars!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Spot Early-Blooming Cherry Blossoms in Tokyo
Spot Early-Blooming Cherry Blossoms in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Her knowledge and storytelling
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 17, 2024
Dear Smita, Warm greetings from Shona and thank you for sharing your thoughtful feedback with us. We're delighted to know that you have an enjoyable tour and are happy to be able to do all tourist special attractions in one trip across cities, especially with Team Labs Borderless. We're also glad that Louisa's restaurant recommendations and the fantastic location of the Tokyo hotel added to your experience. We are very sorry to know some of our guides didn’t meet your expectations and also... Read more

Dear Smita,

Warm greetings from Shona and thank you for sharing your thoughtful feedback with us. We're delighted to know that you have an enjoyable tour and are happy to be able to do all tourist special attractions in one trip across cities, especially with Team Labs Borderless. We're also glad that Louisa's restaurant recommendations and the fantastic location of the Tokyo hotel added to your experience.

We are very sorry to know some of our guides didn’t meet your expectations and also failed to uphold our service standards. We will arrange more specific training for them in the coming time to make sure they can be more experienced, helpful, and knowledgeable, especially with the history and culture.

We regret any inconvenience caused by the extensive walking in Kyoto, Nara, particularly in hot weather conditions. In Japan, As we talked about before, we usually provide three different travel styles, including Private Car + English-speaking driver, English-speaking Tour Guide + Local Transportation, and Private Car + Driver(Japanese only) + Tour Guide, which may be mixed and used in one tour. Private transfer in Japan is much more expensive compared to other countries, so the tour price can be very high if using private transfer for the whole trip. Therefore,to keep the budget in a suitable range , we usually recommend our travelers to use some public transportation in the major cities with convenient public transportation systems.

I'm glad to hear that you had a positive overall experience with your trip to Japan. It's my great pleasure to provide support by checking in on you and ensuring your comfort throughout. Thank you again for sharing your feedback, and we hope to welcome you back for more memorable adventures in the future

Wish you a happy life all the time.

Best regards,
Shona

Morocco in early April during Ramadan...
Morocco | Mar 31 - Apr 6, 2024

Paul
Paul K.
Ashburn, VA | Reviewed on Apr 15, 2024
Toured Casablanca, Rabat, Chefchaouen, Volubulis, Fes and Meknes. There was a lot of driving on this itinerary; typically 4 hours per day. I would avoid that in the future. Our driver, Younes, was accommodating. The van was comfortable, but note that two people must ride backwards as there are two bench seats that face each other behind the front seats. This arrangement can result in some people getting motion sickness from facing backwards. The people in Morocco were very friendly. The... Read more

Toured Casablanca, Rabat, Chefchaouen, Volubulis, Fes and Meknes. There was a lot of driving on this itinerary; typically 4 hours per day. I would avoid that in the future. Our driver, Younes, was accommodating. The van was comfortable, but note that two people must ride backwards as there are two bench seats that face each other behind the front seats. This arrangement can result in some people getting motion sickness from facing backwards. The people in Morocco were very friendly. The hotel in Casablanca was very good and the staff was very friendly and accommodating: Barcelo Anfa. The breakfast at the hotel was amazing. The riads were just okay. Very nice looking, but not very well insulated from outside noises on the street and we were awoken each early morning (about 2:30 am and 5 am) by the call to prayer as it was Ramadan. Breakfasts at the riads were just okay; mostly a lot of different breads with yogurt and some fruit. Tour of Fes medina was very interesting. Other medinas were nice but very repetitive. The cooking class was very long; approximately 4 hours. The instructor was very nice, but it was too long. Would have preferred a food tour, but that was not available due to Ramadan. Tour of Volubulis was very interesting. Would have liked to spend more than 1 hour. We would not do the hammam again. We were sent in without a change of under garments or swimsuits, no one spoke English inside the hammam and it was bit awkward trying to figure out what to do and when it was finally complete.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca

Very modern, with one of the best breakfast buffets we have ever seen. Staff was very friendly and went out of their way to make us happy.

Riad Kalaa 2
Rabat

Nicely appointed. Outside street noise was noticeable when trying to sleep. Location was good relative to local attractions.

Dar Meziana
Chefchaouene

Nicely appointed. Outside street noise was noticeable when trying to sleep. One of the better riad breakfasts. Easy access to the medina.

Riad Sayeda Alhora
Fes

The nicest riad of the trip in terms of ambiance and room size, but no closets. Street noise very noticeable at night.

Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

Better description provided ahead of the hammam as no one spoke English. Also it would have been better to have a change of clothes or a swim suit.

Evening Food Tour in Fez
Evening Food Tour in Fez
Fes

We had to do the cooking class instead of the food tour because it was Ramadan. The instructor was very nice but the class was simply too long; over 4 hours.

Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes

Tour guide was good. Seeing how products were made was interesting. Dealing with vendors was sometimes annoying.

Local specialist: Yassine Echcherki

This was our first experience with Kikmim, fo...
Australia | Apr 2 - Apr 8, 2024

Hongping
Hongping R.
Seattle, WA | Reviewed on Apr 15, 2024
This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by... Read more

This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by far the best tour operator we have traveled with.

Hotel Reviews
Vibe Hotel
Melbourne

Location is very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Sydney

Good location.

Authenticity & Character
Location
Cleanliness & Comfort
Holiday Inn Cairns Harbourside, an IHG Hotel
Cairns North

Little bit far from the pier and downtown areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Ocean Road Scenic Tour
Great Ocean Road Scenic Tour
Melbourne

Amazing tour and fabulous experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Kickstart Tour: Melbourne
Private City Kickstart Tour: Melbourne
Melbourne

Our tour was cancelled without a notice.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 15, 2024

Thanks so much Hongping,
It was a pleasure planning your trip, and I am so glad you managed to experience so much in such a short time. All the Best, Vicky

Eleni and her team were incredible!
Italy | Mar 23 - Apr 1, 2024

jennifer
jennifer o.
Denver, CO | Reviewed on Apr 15, 2024

Eleni and her team were incredible! Our family of 4 had a pretty last minute trip request to Italy and they delivered. We visited Bologna, Florence and Venice and would do it all again. Every detail was well planned out. The hotels were in perfect locations. The local tour guides and activities were wonderful and unique - we gained so much knowledge during these tours while having fun at the same time. We never could have planned something like this ourselves. We are so thankful for Eleni and her team for creating wonderful memories for our family.

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Apr 16, 2024

Dear Jennifer,
Thank you very much for your nice words that sparked enthusiasm in our team! Also, thank you very much for your cooperation and efficient communication during the planning phase. I am looking forward to plan a great trip to another part of Italy or Greece (next time, a little bit earlier!)
All the best
Eleni

Lorena helped us plan an amazing trip to Arge...
Patagonia | Nov 6 - Nov 10, 2023

Nancy
Nancy G.
Hunts Point, NY | Reviewed on Apr 15, 2024
Lorena helped us plan an amazing trip to Argentina to see penguins, a lifelong dream. Our guides Mery and Fabian were incredibly knowledgeable about the area and shared their love of the culture and natural history. We had a beautiful trip thanks to Kim Kim, thanks! Read more

Lorena helped us plan an amazing trip to Argentina to see penguins, a lifelong dream. Our guides Mery and Fabian were incredibly knowledgeable about the area and shared their love of the culture and natural history. We had a beautiful trip thanks to Kim Kim, thanks!

Hotel Review
Dazzler by Wyndham Puerto Madryn
Puerto Madryn

Really beautiful hotel, friendly bilingual staff and a nice rooftop rest area that was perfect for resting after our day trips. Easy walk to downtown Puerto Madryn.

Authenticity & Character
Location
Central location, great water views
Staff
Very friendly
Cleanliness & Comfort
Rooms were clean and service was really good.
Activity Review
Visit to a Penguin Colony by land - Punta Tombo
Visit to a Penguin Colony by land - Punta Tombo
Puerto Madryn
Quality of Experience
We were able to spend a good part of the day at Punta Tombo and were not rushed
Food
We really appreciated the packed lunches for the long journey.
Guides, Drivers and Staff
Mery and Fabian were so well versed in the history, culture and wildlife of Patagonia. Their clear love of their home was evident and made us appreciate the experience even more.
Transport
We had a slight communication error at the airport, but everyone jumped in and got us to our hotel with a small seat, but every day we were picked up on time and had a great relaxed experience, which is what we wanted. We had some great conversations en route to our destinations, and time seems to go quickly.
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 16, 2024

Dear Nancy,
I appreciate you leaving such a kind review and I am super happy your dream of meeting penguins was fulfilled with fantastic local guides. Patagonia is an incredible area on many levels and the place you visited... only a few are lucky to experience. Come back any time to see more of this side of the world!
Best always,
Lorena

Great Trip to Bulgaria and Romania with Fantastic Local Guide
Romania | Apr 2 - Apr 12, 2024

K
Kathy C.
Austin, TX | Reviewed on Apr 15, 2024

Responsive and thoughtful planning process by Florin - we were in constant communication and the details were ironed out very quickly. The local guide Mircea Maftei was one of the best we've had in all our experience with kimkim - very knowledgeable, great english, and above and beyond service.

Local specialist: Florin Preda

Active India and Ravi were awesome!
India | Mar 25 - Apr 4, 2024

D
Dorothy S.
Newark, NJ | Reviewed on Apr 15, 2024

We had a seamless trip put together in a short timeframe. Besides the amazing sites and people in India, we especially were grateful for transfer agents, guides, and drivers. They were all well versed in what we were doing, easy to commicate with, and made our trip to India very enjoyable.

Local specialist: Ravi Tickoo

Paris: The tour guide of the Gourmet trip, Sa...
France | Apr 1 - Apr 10, 2024

First-of-May
First-of-May G.
Hong Kong SAR China | Reviewed on Apr 15, 2024
Paris: The tour guide of the Gourmet trip, Sarbine Leung was affable, resourceful and professional. The fact that she was from Hong Kong was a pleasant surprise to us. We enjoyed Paris, it is full of heritage and we will go there again in the future. Next time, we would love to explore the local little shops. For the river cruise dinner, we think the atmosphere was good, the food was fair but the service (the waiters) are not polite enough. Amboise: The tour guide Sophie was very... Read more

Paris: The tour guide of the Gourmet trip, Sarbine Leung was affable, resourceful and professional. The fact that she was from Hong Kong was a pleasant surprise to us. We enjoyed Paris, it is full of heritage and we will go there again in the future. Next time, we would love to explore the local little shops. For the river cruise dinner, we think the atmosphere was good, the food was fair but the service (the waiters) are not polite enough.

Amboise: The tour guide Sophie was very pleasant and took good care of everyone. We love the tranquility and the peaceful ambience of Amboise. We particularly love the cottage style hotel in Amboise. The breakfast lady of the hotel made very good fried eggs which us felt at home. The restaurant recommendation was also very good.

Bordeaux: We love Bordeaux a lot, its vibrancy and sunshine (though a little drizzle) made us very joyful. The city tour guide Jessica was very friendly, resourceful and professional. She taught us a lot of Bordeaux history which was very interesting. Another tour guide, Radouane who took us to the oyster farm was also very good. We enjoyed the spectacular view and experience of La Dune du Pilat a lot, we will definitely come with other family members and friends in the future. The trip was followed by a nice seafood lunch in La Co(o)rniche which made our day.

In general, we are 90% satisfied with the arrangement of Mathilde, if we are to name some areas for improvements, it would be better if you can work with the service providers to assign the tour guide/ contact to us a night before so that we can connect with him/her via Whatsapp earlier.

Thanks again, Mathilde (KimKim). We plan to go to Italy in 2025 (probably Easter). Hope that you can help us with the planning and arrangement. This time, we hope that we can pull in one to two pairs of couples to join us so as to make the trip more joyful.

Cheers,
First-of-May

Hotel Reviews
Hôtel Bastille Speria 3*
Paris

The location is very convenient and the breakfast was simple but good

Authenticity & Character
The choice of the yogurt was super good
Location
very central, convenient to get to most destinations
Staff
The reception provided helpful instructions
Cleanliness & Comfort
Hotel Le Clos d'Amboise
Amboise

We love the cottage-style of the hotel, it looks so antique and warm. The room is spacious and well equipped.

Authenticity & Character
I like the color of the decoration and the furniture too, very French to us
Location
Staff
The lady which prepared the breakfast was so nice and proactive in offering more to us
Cleanliness & Comfort
Clean and comfy
La Maison Bord'eaux
Bordeaux

A good hotel for the stay in general

Authenticity & Character
Location
Convenient to get to the pedastrian areas
Staff
very helpful and efficient
Cleanliness & Comfort
Activity Reviews
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

A must-go in Paris. The view is spectacular.

Quality of Experience
Guides, Drivers and Staff
Hugo was confident and professional in telling us the history
Transport
Paris Dinner Cruise
Paris Dinner Cruise
Paris

It was a nice experience of having dinner in a river cruise, especially you can take some pictures with Eiffel Tower (like a jewel) in the evening

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Tour to La Vallée Village from Paris
Half-Day Tour to La Vallée Village from Paris
Paris

Most of the shops didn't offer good discounts and the items were still very expensive, however we managed to find a brand which offered nice and reasonable priced suits. We enjoyed a good meal in one of the steak houses in La Vallee Village

Quality of Experience
Guides, Drivers and Staff
Transport
Entrance tickets to the Sainte Chapelle
Entrance tickets to the Sainte Chapelle
Paris

A must-go in Paris if you love history and architecture

Quality of Experience
Latin Quarter Gourmet Tour
Latin Quarter Gourmet Tour
Paris

Love to learn and feel the everyday lives of the Parisiens. We learned a lot from the guide Sarbine and enjoyed the pastries, cheese, ham and wine of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
Villandry Castle, Azay-le-Rideau and Vouvray Vineyards
France

Villandry Castle is super beautiful and eye-opening. It is a must-go! Azay-le-Rideau is so elegant and magnificent, it is also a must-go! Vouvray Vineyards is also a must-go to learn about French grapes and its wine-making.

Quality of Experience
Guides, Drivers and Staff
Sophie + the other colleagues of the service providers were so warm and helpful
Transport
Comfy ride
Landmarks of Bordeaux
Landmarks of Bordeaux
Bordeaux

We learned a lot about the history of Bordeaux from the guide Jessica.

Quality of Experience
Guides, Drivers and Staff
Jessica was awesome
Private day trip to the Atlantic Coast, Arcachon Bay & Dune du Pyla
Private day trip to the Atlantic Coast, Arcachon Bay & Dune du Pyla
Bordeaux

We loved everything about the day trip to Arcachon Bay and Dune Du Pyla. They are all must-go. Spectacular views of Dune du Pyla Interesting to learn how to farm oysters...

Quality of Experience
Guides, Drivers and Staff
Professional guide
Transport
Comfy ride
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Apr 16, 2024

Bonjour!
Thank you for sharing this wonderful review about your trip to France, I'm so glad to read you enjoyed your experience from Paris to London :) I can't wait to hear from you about your Easter trip to Italy! In the meantime, I wish you both all the best!
Best regards,
Mathilde