Kimkim Trip Reviews

4.8
Based on 19,656 ratings
Read 19,656 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The team not only planned a great itinerary b...
Costa Rica | Mar 16 - Mar 21, 2026

S
Susan O.
Chicago, IL | Reviewed on Mar 23, 2026
The team not only planned a great itinerary but also provided on the ground support while we were traveling. They responded quickly to requests and made things happen when we needed adjustments. I’ve never stayed at a totally gluten free resort. Havienda Guachepelin was heaven! Read more

The team not only planned a great itinerary but also provided on the ground support while we were traveling. They responded quickly to requests and made things happen when we needed adjustments. I’ve never stayed at a totally gluten free resort. Havienda Guachepelin was heaven!

Hotel Reviews
Margaritaville Beach Resort Playa Flamingo
Guanacaste
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 23, 2026

Thank you, Susan!

I'm so glad everything came together smoothly and that Hacienda Guachipelin was such a perfect fit. It was a joy helping you create those memories!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica 🌴

Pura Vida!
Costa Rica | Mar 14 - Mar 22, 2026

J
Joyram C.
Ashburn, VA | Reviewed on Mar 23, 2026
This trip was memorable for the beauty of the country of Costa Rica. It's amazing landscape and beauty married with the hospitality of the local people is unparallel. We loved the country and were lucky to take in some amazing experiences! The Kimkim team provided us some guidance. However, there were some gaps in the information provided and the accuracy of the descriptions. There was clearly some miscommunication with the logistics of that were provided to us and what we experienced. We... Read more

This trip was memorable for the beauty of the country of Costa Rica. It's amazing landscape and beauty married with the hospitality of the local people is unparallel. We loved the country and were lucky to take in some amazing experiences!

The Kimkim team provided us some guidance. However, there were some gaps in the information provided and the accuracy of the descriptions. There was clearly some miscommunication with the logistics of that were provided to us and what we experienced. We had to adjust according to what we experienced and manage to the best of our abilities. However, we did not let that stop us from enjoying a great vacation.

Hotel Reviews
Borinquen Thermal Resort
Guanacaste

This was an amazing hotel. Our entire family loved the overall experience and wished we had more time to spend here!

Authenticity & Character
Nature was everywhere!
Location
It was secluded in nature and we loved it!
Staff
Always with a smile!
Cleanliness & Comfort
The entire experience was squeaky clean and amazing!
Hotel Vista del Cerro
La Fortuna

This is a very basic hotel. It was clean and the outsides were beautiful and very close to nature. However, it is just off the main road and very loud. The property is dated. There was a very limited breakfast on offer that was poor! We ended up avoiding the associated restaurant.

Authenticity & Character
The description of the accommodation was misleading. This is not 3-star.
Location
This property needs updating. There were pieces of trimmings that were falling off parts of the room. It should be accurately described as being on the main road so people can accurately make a decision to stay.
Staff
They were pleasant.
Cleanliness & Comfort
The room was clean albeit with no other amenities like soap or shampoo.
Activity Reviews
La Leona Waterfall Hike
La Leona Waterfall Hike
Rincón de la Vieja

Having never gone cliff diving, I completed one off the bucket list. The whole family would definitely do it again.

Quality of Experience
Every bit of this experience was magical. In 3 hours, you do so much you get your money worth of living!!!
Guides, Drivers and Staff
Our guide was a professional cliff diver. He was patient, polite and very knowledgeable.
Transport
This back-of-the-truck experience added to the rugged terrain. Was worth it.
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

This activity was so close to nature! Everyone enjoyed the leisurely walking pace and the heights of the bridges. Would definitely recommend!

Quality of Experience
Very knowledgeable and patient guides make the overall experience worth it.
Guides, Drivers and Staff
Our guide was really well trained and it showed.
Arenal Volcano Extreme Zipline
Arenal Volcano Extreme Zipline
Arenal/La Fortuna

The ziplining part was truly breath taking. However, there was a very clear line of misunderstanding about what was happening and when. We were given a different itinerary from the travel agent and one at the front desk. I understand things may change. However, with small children a scheduling heads up might have helped in allowing us to better prepare what we should carry with us in terms of food and water.

Quality of Experience
Ziplining is truly breathtaking. Just make sure to prepare logistics well.
Guides, Drivers and Staff
Every one was professional.
Transport
Was professional.
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 24, 2026
Hi Joyram,
Thank you so much for your thoughtful review! 😊
We are truly happy to hear how much you enjoyed the beauty of Costa Rica and the warmth of its people. It really is a special place, and we are glad you were able to experience some unforgettable moments. At the same time, we sincerely appreciate your honest feedback regarding the gaps in information and the miscommunication with logistics. This is certainly not the experience we aim to provide, and your comments are very valuable... Read more

Hi Joyram,
Thank you so much for your thoughtful review! 😊

We are truly happy to hear how much you enjoyed the beauty of Costa Rica and the warmth of its people. It really is a special place, and we are glad you were able to experience some unforgettable moments.

At the same time, we sincerely appreciate your honest feedback regarding the gaps in information and the miscommunication with logistics. This is certainly not the experience we aim to provide, and your comments are very valuable in helping us improve. We will be reviewing this carefully with our team to ensure better clarity and coordination moving forward.

We are grateful for your flexibility and positive attitude throughout the trip, and it means a lot to know that you were still able to enjoy a great vacation. Thank you again for trusting us with your journey 💚

Pura Vida!
Yuliana

Priscilla was very professional and did a gre...
Indonesia | Mar 6 - Mar 15, 2026

L
Laslo C.
Canada | Reviewed on Mar 23, 2026
Priscilla was very professional and did a great job organizing our tour. Read more

Priscilla was very professional and did a great job organizing our tour.

Hotel Review
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

Great hotel to stay and amazing service with beautiful rooms and facilities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Priscilla Puteri

Thank you Coraima!
Spain | Aug 13 - Aug 17, 2025

A
Alicia G.
Chicago, IL | Reviewed on Mar 23, 2026

Hi Coraima,

I apologize for the delayed review! You are fantastic to work with and we had the best time in Barcelona because of the itinerary you built for us. Thank you again!

Local specialist: Coraima Yañez

What a great trip!
Italy | Mar 12 - Mar 20, 2026

D
David F.
Atlanta, GA | Reviewed on Mar 23, 2026

What a great trip! Everything went very smoothly and the level of detail and accommodation was truly fantastic. Rita did a great job setting everything up for us and our guides from Liv Tours (Big Mama - Colosseum, Lia - Pompei, Giulia - Florence) were all exceptional! We were very impressed with the level of service we received from everyone along the way. We will cherish our memories of this trip. Thank you.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 25, 2026

Dear David, thank you so much for your kind words! I’m delighted to hear that your trip went so smoothly and that you felt well taken care of throughout the journey. It was a pleasure planning everything for you, and I hope to assist you again in the future. All my best, Rita 🥰

Marcela was outstanding with the planning and...
Chile | Mar 4 - Mar 17, 2026

R
Ruben C.
Miami, FL | Reviewed on Mar 23, 2026
Marcela was outstanding with the planning and organizing the entire trip. No one could ever do better than her and she was also invaluable in helping to solve a couple of issues that came up during the trip, totally unrelated to the planning and booking. She was also very kind in organizing a Happy Birthday cake for me at the Simple Patagonia hotel. Was very much appreciated. All the hotels she picked were excellent and all the hotel personnel were very kind and helpful. The arranged... Read more

Marcela was outstanding with the planning and organizing the entire trip. No one could ever do better than her and she was also invaluable in helping to solve a couple of issues that came up during the trip, totally unrelated to the planning and booking. She was also very kind in organizing a Happy Birthday cake for me at the Simple Patagonia hotel. Was very much appreciated. All the hotels she picked were excellent and all the hotel personnel were very kind and helpful.

The arranged excursions were very good and the guides were generally very good, especially Dani and Felipe in the Atacama region and Nico in Patagonia and Jose Ike in Easter Island. On a couple of instances the guides took off ahead of the group and some of us were left behind and were not able to hear some of the information. When dealing with older folks the guides need to be aware that some folks don’t walk as fast as other younger folks.

All in all a great experience and worth a recommendation for anyone that wants to use kimkim to tour Chile.

Hotel Reviews
Tahai Loft
Hanga Roa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pampa Lodge Quincho y Caballos
Torres Del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Simple Patagonia
Puerto Natales

Extremely nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ilaia
Punta Arenas

Staff was wonderful. Very accommodating. Even gave me a birthday cupcake and sang happy birthday to me. Very nice folks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cumbres San Pedro
San Pedro de Atacama

Great staff. Very helpful and pleasant. Nice rooms and good restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Mar 23, 2026

Hola Ruben,

Thank you so much for taking the time to complete the survey and for your very kind words. It means a lot to know you had such a great experience 😊

If you’re open to sharing a bit more, I’d love to know in which specific activities you felt the guides could have been more patient with the group. This helps us improve and ensure a better experience for all travelers.

Thanks again for everything, and I hope to stay in touch!

Un abrazo,
Marcela

Monika’s review
New Zealand | Mar 1 - Mar 15, 2026

C
Cynthia E.
Seattle, WA | Reviewed on Mar 23, 2026
All of the private taxi arrangements and booked activities went perfectly. Our hotels were centrally located and made it easy to walk to areas of interest. My only caveat is that I emphasized that we were interested in nature and viewing scenery from The Lord of the Rings. However, in Queenstown we were booked on the gondola ride, which was very crowded and chaotic. The scenery from the gondola was spectacular but it was so quick for the price. Fortunately, next door we discovered the Kiwi... Read more

All of the private taxi arrangements and booked activities went perfectly. Our hotels were centrally located and made it easy to walk to areas of interest. My only caveat is that I emphasized that we were interested in nature and viewing scenery from The Lord of the Rings. However, in Queenstown we were booked on the gondola ride, which was very crowded and chaotic. The scenery from the gondola was spectacular but it was so quick for the price. Fortunately, next door we discovered the Kiwi Park Sanctuary, which houses rare and beautiful native birds. It was the same price as the gondola but we were able to be there for a couple of hours and it was a much more congenial experience. The cruises we were booked on were wonderful and we had great luck with the weather. The Fiordland cruise did rain part of the trip but this was not unexpected due to its normal climate.

Monika responded promptly and courteously to all of our communications. She ensured that our dietary needs were met at the Māori Experience dinner. She provided contact information in the event we needed assistance during our trip. We were all very pleased with the arrangements.

Hotel Reviews
Distinction Te Anau Hotel And Villas
Te Anau

The suite interior had been updated but the exterior needs to be refreshed.

Authenticity & Character
The villa was comfortable and pleasant.
Location
We did walk to the “downtown” area but we also chose to drive a couple of times. Fortunately there is good parking available at the hotel and business area.
Staff
Cleanliness & Comfort
Ramada Suites Queenstown
Queenstown

Very centrally located but parking is a challenge. We were very fortunate to find street parking upon arrival but never used the car again until departure because we weren’t sure we would be able to find another spot. The hotel restaurant has a limited but tasty menu. Walking to other restaurants was a bit of a walk and due to the hilly nature of Queenstown we got our exercise.

Authenticity & Character
Definitely a big city hotel feel.
Location
Fairly close to most activities.
Staff
Cleanliness & Comfort
Everything was very clean and comfortable.
Lake Tekapo Holiday Homes - various properties
Lake Tekapo

This location was actually an air bnb. The upper floor is where the owners reside when they are using their vacation home. Our unit was on the ground floor. This meant that we could hear them walking overhead and water through the plumbing. They did provide a washing machine but no dryer. They did have an outdoor line or indoor drying rack but if you’re staying for only a quick stop, your clothes may not get dry. The kitchenette was very small, just a hot plate and no prep space. Lovely views and next to a neighborhood hiking trail. There was a large covey of California Quails wandering nearby.

Authenticity & Character
Location
Lovely views and very quiet neighborhood. Driving is required to get to restaurants, shopping, and activities.
Staff
We checked in with a management company who provided us with what we needed to find our suite.
Cleanliness & Comfort
It was very clean and comfortable but not suitable for cooking meals.
Akaroa Village Inn - Bruce Waterfront Apartments
Akaroa

Very centrally located to restaurants and our booked boat cruise. We were placed in a two bedroom suite that was set up for handicapped accessibility, which unfortunately meant that the shower was open concept and it was impossible to limit the water wetting most of the bathroom floor. We ended up using most of our towels to mop up. Another quaint feature is that the front desk was in the same room as an ice cream shop.

Authenticity & Character
Very much a family vacation retreat.
Location
Very near several restaurants and shopping. The grocery store was a bit further but doable.
Staff
The ice cream clerk interrupted her service to the waiting people to quickly check us in.
Cleanliness & Comfort
Could have used more towels due to the wet bathroom floor.
Christchurch City Hotel
Christchurch

Very centrally located. We were near numerous restaurants and shopping. We were able to easily walk to the Botanical Garden. Despite being on the first floor in a busy city, my room was very quiet. The only challenge was parking. There was a nearby parking structure and the hotel provided us with a discounted parking option but we had to pay for each departure, rather than a flat daily rate.

Authenticity & Character
It had a big city hotel feel.
Location
So many dining and shopping options within easy walking.
Staff
Very competent and helpful.
Cleanliness & Comfort
Regal Palms Resort
Rotorua

This hotel was comfortable and clean. Our two bedroom suite had an enormous bathing room with a jacuzzi spa and separate shower. A delightful bonus was the heated floor. We were greeted upon check-in with a basket of cookies and cartons of fresh milk for our coffee or tea. The only minor complaint is that I like to read in bed and the only light in my bedroom was an overhead light, which meant I had to walk in the dark to get to the light switch.

Authenticity & Character
It definitely had a resort feel.
Location
We were able to walk to nearby restaurants and convenience stores.
Staff
Pleasant and check-in went very well
Cleanliness & Comfort
Auckland City Hotel
Auckland

Conveniently located. Clean. Front desk staff were pleasant and professional. The only issue was that the door to the single bedroom was not able to close completely. The breakfast buffet was excellent. Our travel agent had prepaid for us and this made it easy to start the day quickly.

Authenticity & Character
Location
We were able to easily walk to many areas of the inner city.
Staff
They were friendly, helpful, and quick.
Cleanliness & Comfort
Everything was clean and tidy.
Activity Reviews
Doubtful Sound Day Cruise (with transport from Te Anau)
Doubtful Sound Day Cruise (with transport from Te Anau)
Te Anau

This trip is well planned and executed. There is a bus ride through the countryside to where one boards a boat to sail across Manapouri Lake to get on another bus over Wilmot Pass to get to Doubtful Sound to board another boat. The views are amazing but we, unfortunately, saw little wildlife.

Quality of Experience
The views are spectacular!
Guides, Drivers and Staff
Our driver was very humorous and educational.
Transport
Pretty seamless transition from one transport to another.
Million Dollar Cruise on Lake Wakatipu
Million Dollar Cruise on Lake Wakatipu
Queenstown (NZ)

Lovely views of scenery and the Remarkables, the nearby mountain range.

Quality of Experience
Guides, Drivers and Staff
The boat captain did a great job narrating throughout the cruise. He provided historical and contemporary information about the area.
Transport
The boat was very comfortable.
Skyline Gondola transport
Skyline Gondola transport
Queenstown (NZ)

Very expensive and chaotic. We were there in the off season and can’t imagine going at the height of the season. The facility is being remodeled so the restaurant was unavailable. The cafeteria style service was confusing and badly organized. We ended up not eating there. The views on top were beautiful and the gondola ride itself was very smooth. However, unless you are planning on participating in the offered sport activities, such as luge, mountain biking, or ziplining, the experience doesn’t take long. We were underwhelmed.

Quality of Experience
Transport
It was very smooth and comfortable.
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

Underwhelming. Admittedly we had cloudy skies but the VR alternative was sadly rather amateurish and somewhat boring. Additionally, the “hot springs “ were just a chlorinated pool. Since it was outdoors in the dark it felt a little scary trying to traverse our way to the pool. The guide did a good job sharing Māori legends about the night sky.

Quality of Experience
The alternative to the night sky viewing.
Guides, Drivers and Staff
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

We loved this. It was wonderful learning about the Māori culture and all of the staff did a fantastic job. The singing was quite good and the dinner was fabulous. Our travel agent passed on the dietary needs of two of us and the cooks provided excellent alternatives to the set menu. Their were so many courses of delicious food and plenty for everyone.

Quality of Experience
Food and entertainment was wonderful.
Food
They did an excellent job providing vegetarian and dairy-free options.
Guides, Drivers and Staff
Our bus driver was quite amusing and encouraged us in a singalong on the return trip.
Transport
Very convenient. We were picked up at our hotel and delivered to the bus loading area.
Akaroa Dolphins Cruise
Akaroa Dolphins Cruise
New Zealand

We were very fortunate and had wonderful weather. The sailing was very smooth and the views incredible. We were fortunate to see many dolphins but only one penguin in the water at a distance. The boat captain did a great job describing what we were seeing. The water was an amazing color.

Quality of Experience
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

It was quite fascinating to see the geothermal area. The trails are well maintained and the information signs are educational.

Quality of Experience
Guides, Drivers and Staff
National Hatchery
National Hatchery
Rotorua

Very interesting. We learned a lot about their efforts to increase the number of kiwi in the wild. Take advantage of the gift shops, if you plan on getting mementos of your trip. We definitely had buyers remorse thinking that we would wait until later in the trip to do our shopping. Their prices were actually pretty reasonable.

Quality of Experience
Guides, Drivers and Staff
Our guide was quite amusing and informative.
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Loved this! It was very well organized and operated. The tour guide was excellent and we didn’t feel rushed. We would have loved to spend more time there but it is a very popular destination and they need to keep things moving along to ensure that we weren’t crowded during the tour.

Quality of Experience
So well organized
Guides, Drivers and Staff
They did a great job being entertaining.
Transport
The bus was comfortable
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 24, 2026

Hi Cynthia, Thank you so much for your lovely feedback! I’m delighted to hear that most of the arrangements worked well and that you enjoyed the cruises and your hotels. It was a pleasure assisting you, and I’m so glad your trip went smoothly! Warm regards, Monika

Once in a lifetime experience in Sabah, Borneo
Malaysia | Mar 6 - Mar 14, 2026

Jaclyn
Jaclyn D.
Coney Island, NY | Reviewed on Mar 23, 2026
Trying to capture the trip Nick so thoughtfully stitched together for us is no easy task—I’ve honestly been putting this off because I wasn’t sure I could do it justice. My aunt and I began our journey with a challenging jungle trek that pushed us far beyond our comfort zones. We navigated slippery boulders, heavy rain, deep mud, and dense greenery where the trail often seemed to disappear entirely. It tested us physically, but also left us with a deep sense of accomplishment and... Read more

Trying to capture the trip Nick so thoughtfully stitched together for us is no easy task—I’ve honestly been putting this off because I wasn’t sure I could do it justice.

My aunt and I began our journey with a challenging jungle trek that pushed us far beyond our comfort zones. We navigated slippery boulders, heavy rain, deep mud, and dense greenery where the trail often seemed to disappear entirely. It tested us physically, but also left us with a deep sense of accomplishment and confidence. We climbed over landslides by swinging from trees, crossed broken bridges, endured relentless leech encounters, and—however slowly—proved to ourselves that we could do it. Along the way, we formed meaningful connections with our guides and hosts, who cooked for us, shared stories, and made the experience so so special.

To everyone’s surprise (especially our own), we completed the through-hike and continued on to stay with a local family in Sabah. Easter and her family welcomed us with extraordinary warmth, as did every host we met throughout the trip. We were invited into their lives in such a genuine way—through shared meals, conversations, music, and traditions. They taught us local dances and songs played on gongs passed down through generations, and showed us what true community looks like. We learned to bake rolls, fry fish, experiment with new ingredients, and even how to properly enjoy eggs—with white pepper and soy sauce. These moments of cultural exchange are something we’ll carry with us forever.

From there, we explored local markets before heading to the Kinabatangan River. The lodge Nick chose for us was perfect—well-organized, welcoming, and run by an incredibly knowledgeable team. Every river cruise ran seamlessly, and we only wished we had stayed longer. Seeing wildlife in that setting felt almost surreal—the night walks, day treks, and boat rides were so magical. I've never seen stars so clearly. And watching wild elephants and orangutans moving freely in their natural habitat was one of those rare moments that hardly feels real, even as it’s happening.
(I took over 7,000 photos with my Nikon Z8 - which you can see @j_denmark)

Throughout the trip, every driver Nick arranged was punctual, kind, and went above and beyond to help us. Whether it was tracking down dry rice on the side of the road to help protect my damp camera or finding a local market where we could try tuak, their thoughtfulness never went unnoticed.

From a planning perspective, Nick was exceptional. He answered every question with patience, welcomed every idea, and helped refine our plans again and again—we must have reworked the itinerary half a dozen times or more. His insight and enthusiasm made the entire process feel collaborative and exciting, and in the end, he brought my vision to life in a way that exceeded every expectation. I look forward to using KimKim again one day, especially when trying to accomplish a lot into a brief trip.

I am incredibly grateful to Nick for creating such a meaningful, adventurous, and unforgettable experience for my aunt and I.

Hotel Reviews
Sepilok Jungle Resort
Sandakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sukau Greenview Lodge
Kinabatangan River
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kinabalu Pine Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kiulu Guesthouse
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Homestays in Ranau/Tambunan Villages
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nick Jansen

The trip was excellent overall.
Morocco | Mar 14 - Mar 21, 2026

G
Gonzalo R.
Dallas, TX | Reviewed on Mar 23, 2026

The trip was excellent overall.
Trip coordinator did a superb job and was always available to solve any problem or small change we required.
Our driver was incredibly nice and had a great attitude and was always very kind.
Thank you very much for a great trip!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Mar 23, 2026

Hello Gonzalo,

Thank you so much for your kind words.

We’re really happy to hear that you had such a great experience and that everything went smoothly throughout your journey, and that your driver made the experience even more enjoyable with his kindness and positive attitude.

Your feedback means a lot to our team, and we’re grateful you chose to travel with us. We hope Morocco left you with beautiful memories, and we would be delighted to welcome you back anytime for another adventure.

Warmest thanks from all of us.
Best,
Hamza

Gift to my parent
Colombia | Mar 16 - Mar 22, 2026

Ana
Ana G.
Brazil | Reviewed on Mar 23, 2026

Wendy was simply FABULOUS! She helped me prepare a trip to Colombia to my parents as a gift and was thoughtful in every aspect of the trip. She has a great knowledge of her country and activities that can be done, which means she has excellent suggestions on what to do. Besides, she truly understood the challenge and prepared a tailored itinerary, even considering that my parents speak Portuguese! All of the chosen hotels were very good and she was even able to arrange special treats for them. I can't reinforce how much I recommend Wendy and her team! Muchas gracias, querida!!!

Local specialist: Wendy Romero

Trip to Finland
Finland | Mar 11 - Mar 16, 2026

Jennifer
Jennifer E.
Chicago, IL | Reviewed on Mar 23, 2026
We had the most incredible trip to Finland, and we truly can’t thank Moonika and kimkim enough for making it so special! The excursions were unforgettable. Dog mushing was such a thrill, ice fishing was peaceful and unique, and spending the day with the a reindeer herders wife, and family was incredibly special and authentic. These experiences, in particular, are something we will never forget. Every detail was perfectly planned. Our stay at the Hotel Fabian was absolutely... Read more

We had the most incredible trip to Finland, and we truly can’t thank Moonika and kimkim enough for making it so special!

The excursions were unforgettable. Dog mushing was such a thrill, ice fishing was peaceful and unique, and spending the day with the a reindeer herders wife, and family was incredibly special and authentic. These experiences, in particular, are something we will never forget.

Every detail was perfectly planned. Our stay at the Hotel Fabian was absolutely wonderful—such a great location in Helsinki and beautiful accommodations—and the cabin in Lapland was truly magical. It felt like something out of a dream and gave us such a unique and memorable experience.

What we appreciated most was how seamless and stress-free everything felt. Even after our flight was cancelled, Moonika stepped right in and adjusted our itinerary. We were able to fully enjoy every moment knowing everything had been so thoughtfully arranged.

Thank you for creating such a meaningful and unforgettable trip for us. This is our second time using kimkim (first trip was to Norway) and we are so grateful- can’t wait to plan our next adventure with you!

Jenn

Hotel Reviews
Hotel Fabian
Helsinki

Our stay at Hotel Fabian in Helsinki was absolutely wonderful and the perfect way to end our Finland trip. From the moment we arrived, the atmosphere felt warm, stylish, and welcoming. The hotel itself is beautifully designed—modern yet cozy, with thoughtful touches that make you feel right at home. Our room was spacious, spotless, and comfortable, making it easy to relax after a day of exploring the city. One of the standout aspects of Hotel Fabian is its location. It’s perfectly situated within walking distance to so many of Helsinki’s highlights, yet still feels peaceful and tucked away. What truly made our stay special was the staff. Everyone we encountered was friendly, helpful, and genuinely invested in making our experience great. Whether it was recommendations, directions, or just a warm greeting, their hospitality did not go unnoticed. Hotel Fabian strikes the perfect balance between boutique charm and high-end comfort. We would absolutely stay here again and highly recommend it to anyone visiting Helsinki!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Village
Ivalo

Our stay at Aurora Village in Lapland was great—one of those rare experiences that feels magical from start to finish. From the moment we arrived, we were welcomed with such warmth and hospitality that we instantly felt at home, despite being so far from it. Though no one helped us to our cabin with such heavy luggage and mushy snow, the cabins were beautifully designed—cozy, modern, and perfectly positioned to take in the stunning Arctic surroundings and gave us a deeper appreciation for the beauty and culture of Lapland. If you’re looking for a once-in-a-lifetime Arctic getaway, Aurora Village is it. We left with full hearts and amazing memories.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LapinTintti Eco-Cabin
Inari

Our stay at Lapin Park Tintti Eco Cabin was truly unforgettable. From the moment we arrived, we were struck by how peaceful and beautifully remote the setting was—surrounded by pristine nature, it felt like stepping into a winter dream. The cabin itself was cozy, thoughtfully designed, and perfectly balanced rustic charm with modern comfort. Everything felt intentional, and you can really appreciate the eco-conscious approach without sacrificing comfort. What truly made this experience exceptional, though, was Terhi and Arto. They went above and beyond in every possible way to make our stay special. Their warmth, kindness, and genuine hospitality made us feel more like welcomed guests than visitors. Whether it was sharing stories, helping us experience the local culture, or simply making sure we were comfortable, they added such a personal and meaningful touch to our trip. The entire experience felt authentic, peaceful, and deeply memorable. If you’re looking for a unique getaway that connects you with nature while also offering heartfelt hospitality, Lapin Park Tintti Eco Cabin is something truly special. We left feeling refreshed, grateful, and already dreaming about coming back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive in Helsinki in Winter, Explore
Arrive in Helsinki in Winter, Explore
Helsinki

We had such a wonderful day exploring Helsinki—it was the perfect mix of charm, culture, and relaxation. The city is incredibly walkable, making it easy to take in the beautiful architecture, waterfront views, and unique design touches around every corner. We loved strolling through the local markets, enjoying fresh food and coffee, and taking in the laid-back yet vibrant atmosphere. The blend of historic sites and modern Scandinavian style made everything feel both rich in history and refreshingly current. One of the highlights was simply soaking in the peaceful pace of the city. Helsinki has a calm, welcoming energy that makes you feel instantly at ease, yet there’s still so much to see and do. From the stunning churches to the scenic harbor, every moment felt special. It was the perfect way to experience Finland beyond the winter adventures—highly recommend spending a full day here to truly appreciate everything Helsinki has to offer!

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Tour with Professional Photos
Northern Lights Tour with Professional Photos
Finland

Our Northern Lights tour with professional photos was a decent experience overall—some nice highlights, but a few things that could have been better. Our guide was friendly and tried his best to create a positive atmosphere throughout the evening. He was organized and made sure everyone was taken care of, which we appreciated. The location itself was beautiful, and being out under the Arctic sky was a special experience regardless. We did see the Northern Lights but we did feel like our tour guide was in a rush to drop us off. He drove to 2 different locations and then that was it for the night. We did not get the professional photos until we got back from our trip and they were just ok. They were dark, cut off and a bit blurry. The turnaround time and/or communication around receiving them could have been clearer. It would have helped to know exactly what to expect ahead of time. Overall, it was a good experience but not quite as memorable as some of the other excursions we did in Lapland. With a few improvements and a bit more luck with the aurora, it could easily be a standout experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Inari

Our private glass roof sleigh ride and traditional winter net fishing excursion in Lapland was beyond incredible—truly a five-star plus experience and one we will never forget. From start to finish, everything felt exclusive, peaceful, and perfectly curated. The glass-roof sleigh ride was absolutely magical. Gliding through the quiet, snow-covered landscape while being able to look up at the open sky was such a surreal experience. It felt like we were completely immersed in the Arctic wilderness, with a sense of calm and beauty that’s hard to put into words. The traditional winter net fishing was just as memorable and unique. Learning the process from Arto, hearing the history behind it, and actually experiencing it firsthand gave us such an appreciation for this time-honored way of life. It wasn’t just an activity—it was a meaningful cultural experience that connected us to the land and traditions of Lapland. By far- my favorite excursion ever! What truly elevated this experience was the private, personalized nature of it all. Our guide Arto, was exceptional—knowledgeable, patient, and genuinely passionate. We never felt rushed and were able to fully take in each moment, ask questions, and enjoy the experience at our own pace. Every detail was thoughtfully done, and you could feel the authenticity behind it. Between the serene sleigh ride and the hands-on fishing experience, it struck the perfect balance of relaxation, adventure, and cultural immersion. If you’re visiting Lapland, this is an absolute must. It’s not just five stars—it’s a once-in-a-lifetime experience that exceeds every expectation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Reindeer Herders Wife Day
Reindeer Herders Wife Day
Inari

Our day with the reindeer herder’s wife and family in Lapland was truly a once-in-a-lifetime experience—easily a five-star highlight of our trip. From the moment we arrived, we were welcomed like family into a way of life that felt both deeply authentic and incredibly special. Spending time learning about the traditions, culture, and daily rhythms of reindeer herding was so meaningful. Hearing her stories and seeing firsthand the connection between her family and the reindeer gave us a whole new appreciation for this unique lifestyle. It didn’t feel like a “tour” at all—it felt personal, genuine, and heartfelt. The day was beautifully paced, allowing us to really take it all in—from interacting with the reindeer to enjoying the peaceful surroundings of the snowy landscape, then preparing a wonderful reindeer meal followed by some arts and crafts. There was something so calming and grounding about being there, away from everything, immersed in nature and tradition. What made the experience unforgettable was her warmth and hospitality. You could feel the pride she has in her heritage and the joy she takes in sharing it with others. It left a lasting impression on us and gave us memories we will cherish forever. If you’re visiting Lapland, don’t miss this experience. It’s something truly special that goes far beyond sightseeing—it’s a genuine cultural connection that stays with you long after you leave.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sustainable Wilderness Husky Safari
Sustainable Wilderness Husky Safari
Inari

Our husky safari with Sustainable Wilderness in Lapland was truly one of the highlights of our entire trip. From the moment we arrived, everything felt authentic, well-organized, and thoughtfully designed with both guests and the animals in mind. The team was incredibly warm and knowledgeable, taking the time to explain how to safely guide the sled and sharing insights about the dogs and their care. It was clear how much they genuinely love and respect their huskies—the dogs were well cared for, energetic, and clearly excited to run. Gliding through the snowy Lapland wilderness behind a team of huskies was nothing short of magical. The scenery was breathtaking—peaceful, untouched, and straight out of a postcard. It felt like such a special way to experience the Arctic landscape. What stood out most was Sustainable Wilderness’s commitment to ethical and sustainable practices. You can truly feel that they prioritize the wellbeing of their animals and the environment, which made the experience even more meaningful. If you’re visiting Lapland, this is an absolute must-do. It’s not just an activity—it’s an unforgettable experience that connects you to nature, the culture, and these incredible dogs in the best possible way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 23, 2026

Hello Jenn,

Thank you so much for your kind words, it truly means a lot! I’m so happy to hear that you had such a memorable trip and enjoyed all the experiences. I’ll be sure to share this feedback with our partners as well.

It was a pleasure planning this trip with you, and we’d be more than happy to help with your next adventure whenever you’re ready:)

All the best,
Moonika

Venice and day trip to Pompeii/Positano
Italy | Mar 13 - Mar 21, 2026

Tammy
Tammy N.
Dallas, TX | Reviewed on Mar 23, 2026
Rita from Espiritu Travel was wonderful to work with. She was prompt and flexible and responsive. Our portion of vacation in Venice was stress free. The morning started with an excellent native Venetian guide Enirico for the Doge’s Palace and St Marks square and basilica. He was easy to understand and had a good pace. The younger guide Sebastiano(?) used for a day trip to Murano and Burano was a ton of fun although had a heavier accent making it slightly difficult to understand for our... Read more

Rita from Espiritu Travel was wonderful to work with. She was prompt and flexible and responsive. Our portion of vacation in Venice was stress free. The morning started with an excellent native Venetian guide Enirico for the Doge’s Palace and St Marks square and basilica. He was easy to understand and had a good pace. The younger guide Sebastiano(?) used for a day trip to Murano and Burano was a ton of fun although had a heavier accent making it slightly difficult to understand for our children and my husband who is a non native English speaker. The pasta making was perfect and a highlight of our trip. Our day trip was a long day but worth it. Our drivers were timely and so very patient as we shopped and looked around. The guide arranged for Pompeii was the best ! So clearly knowledgeable about the history, architecture and lifestyle of the civilization of that time , and a native as well of the area. We are so glad of the assistance for the planning of the memorable trip.

Activity Review
The Art of Venetian Masks: A Family Workshop
The Art of Venetian Masks: A Family Workshop
Venice

So much fun even for the non artsy like me. Just the right amount of time, effort and neat location to explore away from. St marks square .

Quality of Experience
Unique opportunity
Guides, Drivers and Staff
Clear and helpful
Local specialist: Rita Pagano

Ashley provided us with a dream vacation with...
Vietnam | Mar 2 - Mar 21, 2026

Chris
Chris H.
Los Angeles, CA, USA | Reviewed on Mar 23, 2026

Ashley provided us with a dream vacation with continuous contact and assistance, quality guides and drivers enhancing our experience, excellent hotels, and attention to details that demonstrate why she is a top rated specialist.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 23, 2026

Hello Chris and Jennifer,

That is so wonderful to hear!

I am thrilled to hear that our guides, drivers, and hotel selections helped make your trip so special. Providing that continuous support and focusing on those small details is exactly what I strive for, so I’m glad it made such a positive impact on your experience.

I truly appreciate you taking the time to share this feedback. I hope you’ve returned home with wonderful memories, and I would love to help you plan your next adventure whenever you're ready!

Best wishes,
Ashley

An amazing tour from start to finish
Australia | Mar 8 - Mar 16, 2026

Brian
Brian G.
Denver, CO | Reviewed on Mar 23, 2026
From start to finish, we really enjoyed our Australia trip planned and put together by the experts at KimKim… Every transfer was easy… Our hotels were great… And we had so many wonderful guides to help us enjoy the beautiful country of Australia… Vickie gave us a detailed tour of The Rocks area of Sydney and was such a lovely person… Guy took us on a fantastic food tour of the city, including the fish market, spice Alley, and we even had a tiger pie! He was very knowledgeable and... Read more

From start to finish, we really enjoyed our Australia trip planned and put together by the experts at KimKim…

Every transfer was easy… Our hotels were great… And we had so many wonderful guides to help us enjoy the beautiful country of Australia…

Vickie gave us a detailed tour of The Rocks area of Sydney and was such a lovely person…

Guy took us on a fantastic food tour of the city, including the fish market, spice Alley, and we even had a tiger pie! He was very knowledgeable and made the afternoon really fun…

Karen went out of her way to give us a very special tour of the blue Mountain area… We met a number of Australian animals and birds… We saw beautiful views of the Grand Canyon of Australia… She is very knowledgeable and a lot of fun… Now we want to go back to the blue Mountains!

Our stay at Ayers Rock Resort and our visits to Kata Tjuṯan and Uluru were the highlight of our trip… Graham was both driver and guide for our private sunrise and sunset excursions… Super down to earth with so much knowledge and experience…

Overall, it was a wonderful first taste of Australia… We will definitely return so we can see more of this beautiful country…

Hotel Reviews
Capella Sydney
Sydney

An elegant oasis close to the many activities of Sydney

Authenticity & Character
Elegant facilities and super comfortable room
Location
A couple of blocks from the circular Quay…
Staff
Everyone was helpful from the reception team to the restaurant personnel…
Cleanliness & Comfort
Our room was absolutely spotless and beautiful… We loved the thick robes and big towels
Sails In The Desert
Yulara

Very friendly and helpful team… Comfortable accommodations with a nice view

Authenticity & Character
The hotel is full of aboriginal, artworks, and design
Location
Very close to the amazing sites
Staff
The staff at the front desk and the restaurants were so helpful and made our visit
Cleanliness & Comfort
We love the bath robes and the tea kettle in our room!
Four Seasons Sydney
Sydney

Super comfortable room… Great view… Extremely helpful staff… Excellent restaurant… Perfect location from which to explore Sydney…

Authenticity & Character
The view from my room of the harbor was spectacular
Location
Very near the circular Quay and many local attractions
Staff
Super friendly team
Cleanliness & Comfort
We love the bathrobes and tea kettle in our room
Activity Reviews
Private Uluru Sunset Experience
Private Uluru Sunset Experience
Uluru

Although we had spent the morning watching the sunrise at the rock, the sunset was even more amazing

Quality of Experience
Watching the colors of the rock change minute by minute was the experience of a lifetime… A place we have always wanted to visit… Totally worth it…
Guides, Drivers and Staff
Graham is the best… Super knowledgeable… Always prepared… Loves his work…
Transport
Private Uluru Sunrise with Breakfast
Private Uluru Sunrise with Breakfast
Uluru

To watch the sun come up in such an amazing place is something we will never forget… Truly, one of the most unique places in the whole world

Quality of Experience
It was a cool morning, and the light was just perfect…Uluru is an incredible experience
Food
Graham had delicious food prepared… a great place to have a sunrise breakfast
Guides, Drivers and Staff
Graham was the best… Driver and Truf guide all in one! Very knowledgeable… He really enjoys his work and he shares it with everyone…
Transport
Afternoon Kata Tjuta Domes Visit
Afternoon Kata Tjuta Domes Visit
Uluru

Although it was a very hot day, the area is dramatically beautiful, and the colors were amazing… Almost out of this world…

Quality of Experience
An amazing place… Stunningly, beautiful and dramatic
Guides, Drivers and Staff
Matias was a very knowledgeable guide— very enthusiastic about the beauty of this area
Transport
Private Blue Mountains Day Trip
Private Blue Mountains Day Trip
Sydney

We had a fabulous day on our tour of the blue Mountains… Karen took us to meet Australian animals, then she took us to view the beautiful Grand Canyon of the blue Mountains… Absolutely stunning… It was a misty day, which made it even more magical…

Quality of Experience
We had no idea that such a green and jungle like area existed so close to Sydney! We will plan a future trip to come back to this area and really spend some more time…
Food
We had a delicious lunch at a local restaurant with a beautiful view…
Guides, Drivers and Staff
Karen was both driver and guide… Super knowledgeable… So much fun… she gave us a detailed, personalized tour of the area…
Transport
Private Taste of Sydney Experience
Private Taste of Sydney Experience
Sydney

From the fish market to the spice Alley to the tiger pie, it was a super fun afternoon… And we were very full!😊

Quality of Experience
We really saw so many different areas of the city… And tasted so many different foods
Food
We enjoyed so many different flavors throughout the afternoon… Quite a variety
Guides, Drivers and Staff
Guy was a lot of fun and was very knowledgeable… He’s been in the food and hotel industry for many years and he is an expert on the tastes of Sydney, for sure!
Transport
Guy was driver tour guide… Very safe… We got lots of good parking, too😊
Private Rocks Walking Tour
Private Rocks Walking Tour
Sydney

Vickie gave us a very personalized tour… She took extra time to show us the little details and back Allyz of the rocks… She loves the history of the area and it shows! A beautiful person!

Quality of Experience
Vickie really customized the tour for us… she spent extra time giving us lots of unique details of the area
Guides, Drivers and Staff
Vickie was the best!
Transport
Local specialist: Siena Mueller

Wonderful Eight Days in Panama!
Panama | Mar 14 - Mar 22, 2026

Matt
Matt D.
Austin, TX | Reviewed on Mar 23, 2026

Wonderful Eight Days in Panama! Emily handled all the logistics superbly, we never felt out of touch. Isla Palenque was a lovely contrast to Boquete and Panama City.

Local specialist: Emily Solís
Emily
Emily Solís
Local specialist in Panama | Replied on Mar 23, 2026

Hi Matt

Thank you so much for your kind words! It means a lot to hear that you had such a wonderful time in Panama

I’m delighted that you enjoyed the contrast between Boquete, Panama City, and Isla Palenque, each destination really does offer something unique and special. It was an absolute pleasure assisting you with the logistics, and I’m so glad you felt well supported throughout your journey.

It was a pleasure being part of your trip, and I hope we can assist you again in the future

Warm regards,
Emily

Unforgettable family vacation
Finland | Mar 14 - Mar 21, 2026

Julie
Julie C.
Newark, NJ | Reviewed on Mar 22, 2026
Every single activity was amazing. We created incredible memories together. Everyone was so professional and accommodating. Thank you so much! Read more

Every single activity was amazing. We created incredible memories together. Everyone was so professional and accommodating. Thank you so much!

Hotel Reviews
Nova Skyland Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kurula's Resort
Pyhätunturi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Lights Village Pyhä
Pyhä
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Group Reindeer Safari and Farm Visit
Group Reindeer Safari and Farm Visit
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Ski Lesson and Experience in Rovaniemi
Ski Lesson and Experience in Rovaniemi
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Electric - Fatbike Tour to Amethyst Mine
Electric - Fatbike Tour to Amethyst Mine
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Long Husky Safari and Farm Visit
Long Husky Safari and Farm Visit
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Snowmobile Safari
Snowmobile Safari
Pyhä
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 23, 2026

Hello Julie,

That’s so wonderful to hear, thank you for sharing this! I’m really glad everything went so well and that you were able to create such special memories together. It was a pleasure helping you plan this trip, and I hope to have you as our guests again in the future.

All the best,
Moonika

Fantastic holiday in Thailand
Thailand | Feb 27 - Mar 15, 2026

Mickael
Mickael M.
France | Reviewed on Mar 22, 2026
We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience. A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the... Read more

We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience.

A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the trip much more meaningful and memorable.

Some of our most memorable places included the stunning islands, beautiful temples, vibrant cities, and incredible landscapes we visited along the way. Every destination felt unique and special, and it was clear a lot of thought went into the itinerary.

Thanks to Hoa and the fantastic local guides, this trip was not just a holiday but an amazing experience we will remember for a long time. We would highly recommend Hoa to anyone planning a trip — truly outstanding service and organisation.

Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Loop
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 23, 2026

Dear Mickael, Alex, and Domi,
Thank you so much for your kind words - it truly made my day 🤍
I’m so glad to hear you had such a smooth and memorable trip, and that you enjoyed the guides and each destination along the way. I’ll be sure to share your lovely feedback with the team!
It was a pleasure planning this journey for you all, and I hope to help create another adventure for your group to this part of the world in the future!
Best wishes from the Land of Smiles 😊
Hoa & Exotic Voyages Team

Trip of a Lifetime
Finland | Mar 11 - Mar 21, 2026

Gail
Gail M.
Chicago, IL | Reviewed on Mar 22, 2026
Our 11 day trip to Finland started out with both my husband and myself very sick and we had to cancel some of our activities for the first day. Lilla was very accommodating in getting the cancellations done. We arrived in Helsinki and took the overnight train to Kolari where our driver picked us up and took us to the Levin Iglut Glass Igloos in Levi where we spent two nights. Unfortunately, it was very foggy both days and we were unable to see the Northern Lights which was a huge... Read more

Our 11 day trip to Finland started out with both my husband and myself very sick and we had to cancel some of our activities for the first day. Lilla was very accommodating in getting the cancellations done.

We arrived in Helsinki and took the overnight train to Kolari where our driver picked us up and took us to the Levin Iglut Glass Igloos in Levi where we spent two nights. Unfortunately, it was very foggy both days and we were unable to see the Northern Lights which was a huge disappointment.

We went on a reindeer adventure with Eanan company. The guides were very informative and we got to feed the reindeer and take a short reindeer sled ride.

The next day a driver picked us up from the hotel and drove us to Rovaniemi. We spent the day at the Arktikum Museum because ice skating was canceled at the Winter Leisure Park due to warm weather. In the evening we took the bus to the Snow Hotel where we had a guided tour and a lovely 3-course dinner. Afterwards, our driver took us to the train station where we boarded the overnight train to Tampere.

In Tampere we stayed at the lovely Solo Sokos hotel which had a sumptuous breakfast buffetwe. In the afternoon we visited the Moomin Museum which was fantastic.

The next day we took the train to the city of Turku, the oldest city in Finland and also the first capital of Finland. We had a very informative private walking tour with our lovely guide Laura from the Magni Mundi company.

Then we took the train to Helsinki where we stayed at the grand Home Hotel Jugend for four nights, which is a former castle built in 1903. We had a lively and informative private tour of Helsinki with our guide Ruylan from GreenCap tours which included some delicious Finnish food tastings. We then took a short ferry ride to Suomenlinna Island. We spent the next couple of days exploring Helsinki by tram and visiting their new modern library.

Our final day was a day trip to Tallinn, Estonia, starting with a 2-hour ferry boat ride. We had a very informative private tour of the old city with our guide from EstAdventures. The next day our driver picked us up from the hotel and drove us to the airport.

All of the hotels we stayed at were lovely. Each of our drivers was very friendly, polite, professionaland punctual. And our tour guides were genuinely interested in relaying the history and facts of the towns they were representing.

We want to compliment Emerson for the very careful and detailed planning of our trip, and for answering my endless questions. And special thanks to Lilla who helped to implement all of the activities of the trip and rearranged our itinerary as needed, and also answered my endless questions. We had a very memorable trip.

I would highly recommend KimKim for any of your future travel plans!

Hotel Review
Overnight Train

The train cabins were very small, but had very comfortable and clean beds.

Authenticity & Character
Riding the train through the forests of Finland was an amazing experience.
Location
The overnight train was a great way to see the wonderful Finnish countryside.
Staff
We had very little interaction with any staff on board.
Cleanliness & Comfort
The cabin, bathroom and beds were very clean and the beds were very comfortable.
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 23, 2026

Thank you so much for your kind and detailed feedback — we really appreciate it.

We’re sorry the trip started on a difficult note and that the weather didn’t cooperate for the Northern Lights, but we’re glad to hear you still had a memorable experience overall. It’s great to know the guides, drivers, and hotels all met your expectations.

Lilla and I truly enjoyed working with you and helping to put this trip together.

Hope to assist you again in the future!

Best regards,
Emerson & Lilla

Doris was easy to coordinate with, very respo...
Vietnam | Feb 28 - Mar 18, 2026

J
Janet P.
Portland, OR | Reviewed on Mar 22, 2026
Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation. Read more

Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation.

Hotel Reviews
Metta Residence & Spa
Krung Siem Reap Siem Reap

great location, away from the city but very easy to get into the city whenever you want

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Centre Point Hotel Silom

Hotel was wonderful. Rooms were very clean, breakfast was amazing, staff were very helpful.

Authenticity & Character
Location
Close to many great restaurants
Staff
Cleanliness & Comfort
Local specialist: Doris Bui

We had the trip of a lifetime and Elenora mad...
Italy | Aug 6 - Aug 15, 2025

Jenny
Jenny L.
Atlanta, GA | Reviewed on Mar 22, 2026

We had the trip of a lifetime and Elenora made sure every detail was perfect! The travel between Milan to Lake Como to Venice was seamless. We will definitely be using KimKim to plan future vacations!

Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on Mar 23, 2026

Hi Jenny,
Thank you so much for your wonderful words! I’m truly happy to hear you had the trip of a lifetime and that everything went smoothly!
It was a pleasure organizing your journey, and I’d love to help you plan another unforgettable trip in the future!
Best,
Eleonora

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.