Kimkim Trip Reviews

4.8
Based on 21,952 ratings
Read 21,952 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent customized trip!!
England | Sep 13 - Sep 20, 2026

Barbara
Barbara W.
Ballwin, MO, USA | Reviewed on Sep 21, 2026
Wonderful trip - itinerary, accommodations and drivers!! You really came through to provide a trip to exceed expectations Thank you for your professional attention to details. Read more

Wonderful trip - itinerary, accommodations and drivers!! You really came through to provide a trip to exceed expectations Thank you for your professional attention to details.

Hotel Reviews
The Southern Belle
Brighton

Charming hotel and great location. No AC or lift is the ONLY reason for less than 5 star rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC and lift not available due to age/ type of building.
Canterbury Cathedral Lodge
Canterbury

The only reason not rated a five star is the lack of AC. Perfect for cool / moderate weather. Outstanding location -- literally across the drive from the cathedral!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No AC. Do not recommend for summer travel.
Local specialist: Kateryna Garkavenko

Imperial Cities: Casablanca to Marrakesh & the Desert
Morocco | Sep 8 - Sep 17, 2026

J
Jacob L.
Phoenix, AZ | Reviewed on Sep 21, 2026
Mohammed was great at crafting our perfect itinerary that packed in everything we wanted to do in Morocco. His tailored approached helped us find great accommodations and activities across the country. Read more

Mohammed was great at crafting our perfect itinerary that packed in everything we wanted to do in Morocco. His tailored approached helped us find great accommodations and activities across the country.

Hotel Reviews
Riad Atrium & Spa
Marrakesh

Really nice hotel room and attentive staff. Rooftop view was a great place to relax during the evening hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice room with a great view with a balcony. The restaurant was very nice as well. Small issues with the room but were addressed by staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Highlight of the trip. Incredible staff with good food and great music night with other guests from around the world. You will feel the connection to the Sahara in very nice accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Semlalia
Fès

Great staff and delicious breakfast. Beautiful courtyard. No showerhead so you must either take a bath or squat to use a shower wand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No showerhead, must squat in shower to clean yourself
Hotel Dar Mounir
Chefchaouen

Clean rooms and helpful staff. Small breakfast. Cozy rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

One of the better hotels we stayed at. In the heart of the Medina near great restaurants. Clean room and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh

Great guide where we got to experience interesting local foods. Would have been better to do earlier in the trip to see what was out there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 A Traditional Moroccan Hammam.
A Traditional Moroccan Hammam.
Morocco

Unique local spa experience. Not like massages back home. Clay baths, scrubbing, and a massage.

Quality of Experience
Guides, Drivers and Staff
Transport
Quad Biking the Erg Chebbi Dunes
Quad Biking the Erg Chebbi Dunes
Merzouga

Adrenalin blast! Great fun to drive across the dunes. Once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Morocco

An unexpected highlight of the trip. This was added to our itinerary without me giving it much of a thought at all. It turned out to be a highlight of the trip. This was the single best guide I have ever had on any trip I’ve been to. Very enthusiastic and knowledgeable. Wish I could have spent more time in volubilis!

Quality of Experience
Guides, Drivers and Staff
Best guide ever!
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We got to see the beautiful culture and sites of the city. Our guide took us to the highlights and avoided areas we didn’t want to go to so we could maximize our time to fit in what we wanted to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Over the Atlas to Marrakech
Over the Atlas to Marrakech
Morocco

Very cool to see where some of Hollywood’s most famous movies were filmed. The ancient Kasbah was beautiful and a familiar movie set as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades
Merzouga to Boumalne Dades
Morocco

Great experience visiting the carpet co-op and seeing how different tribes have unique ways of creating their rugs.

Quality of Experience
Guides, Drivers and Staff
Transport
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga

Very unique opportunity to meet local Berber families. We got a tour of the Sahara desert and saw local villages.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Fes to the Sahara via the Atlas (Camel Ride included)
Fes to the Sahara via the Atlas (Camel Ride included)
Morocco

Drive to the Sahara. Fairly uneventful. Sadly got food poisoning at the restaurant I stopped at but other than that good times.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Incredible tour of the Medina where we got to see the highlights along with eating great food. Our guide was very informative and helped answer all questions we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaouen: A Guided Walk
Chefchaouen: A Guided Walk
Chefchaouen

Our guide did not show up on time. After waiting 20 minutes we contacted our agent and decided to walk the town ourselves. Eventually the guide made an excuse and showed up to our hotel an hour later. When we returned it was time to depart but he wanted to start the tour which we declined.

Quality of Experience
Guides, Drivers and Staff
Having them show up
Transport
Our driver was great
Casablanca Arrival and the Drive to Rabat
Casablanca Arrival and the Drive to Rabat
Morocco

Very cool to experience the only mosque in Morocco. Great introduction to the country.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 22, 2026
Hi Jacob, Thank you very much for taking the time to share such detailed feedback about your Morocco trip. It was a pleasure helping you plan the journey and tailor the itinerary around your interests. We’re especially happy to hear that the accommodations and experiences suited you well, and that some of the unexpected additions to your itinerary became memorable parts of the trip. Your kind words about the planning process and the local experiences mean a great deal to us. We also... Read more

Hi Jacob,

Thank you very much for taking the time to share such detailed feedback about your Morocco trip. It was a pleasure helping you plan the journey and tailor the itinerary around your interests.

We’re especially happy to hear that the accommodations and experiences suited you well, and that some of the unexpected additions to your itinerary became memorable parts of the trip. Your kind words about the planning process and the local experiences mean a great deal to us.

We also appreciate your honest feedback about the areas where we could have done better. We take these comments seriously, and they are very helpful in improving the experience we provide and in working more closely with our local partners.

Thank you again for choosing to travel with us and for trusting us with your Morocco adventure. It was a pleasure working with you, and we hope you’ll look back on your time in Morocco with many great memories.

Warm regards,
Mohamed

Great experience working with you. You were p...
England | Sep 13 - Sep 20, 2026

Lois
Lois C.
Atlanta, GA | Reviewed on Sep 21, 2026

Great experience working with you. You were proactive and responsive during every step of out trip. We used drivers John and Ollie. They were fabulous.

Local specialist: Kateryna Garkavenko

Touring the South of England
England | Sep 13 - Sep 20, 2026

Theodora
Theodora H.
Miami, FL | Reviewed on Sep 21, 2026
The accommodations that Kate selected for us were wonderful—easy walking distance to the castles and other attractions that we planned to visit. Every one of them was quaint, historical, and provided excellent breakfasts! The staff at each one were courteous, professional, and helpful.
Our drivers John and Ollie were terrific! They were knowledgeable, personable, and excellent drivers. We did a LOT of touring and felt completely at ease with them. Driving around the south coast of...
Read more

The accommodations that Kate selected for us were wonderful—easy walking distance to the castles and other attractions that we planned to visit. Every one of them was quaint, historical, and provided excellent breakfasts! The staff at each one were courteous, professional, and helpful.
Our drivers John and Ollie were terrific! They were knowledgeable, personable, and excellent drivers. We did a LOT of touring and felt completely at ease with them. Driving around the south coast of England in a London cab was a bonus!
We requested viewing an extraordinary number of sites in the time that we had available, but Kate was able to design a tour that exceeded our expectations. She’s awesome, and based on her performance, I would not hesitate to recommend Kimkim to others.

Activity Review
Iconic Oxford  Private Walking Tour
Iconic Oxford Private Walking Tour
Oxford
Local specialist: Kateryna Garkavenko

Adventures in Athens and the Cycladic Islands
Greece | Sep 8 - Sep 19, 2026

Howard
Howard G.
Los Angeles, CA | Reviewed on Sep 21, 2026
Athens guide, Evita, was very knowledgeable , accommodating, personable and provided a great suggestion for a restaurant. Santorini guide, El, was also very knowledgeable, personable and accommodating. Sifnos guide, Stephanie, was personable and accommodating. She did not provide relevant historical knowledge, which was disappointing considering that this was a cultural & historical walk through three villages. Sunset cruise in Santorini was wonderful, as were the captain & his first mate... Read more

Athens guide, Evita, was very knowledgeable , accommodating, personable and provided a great suggestion for a restaurant. Santorini guide, El, was also very knowledgeable, personable and accommodating. Sifnos guide, Stephanie, was personable and accommodating. She did not provide relevant historical knowledge, which was disappointing considering that this was a cultural & historical walk through three villages. Sunset cruise in Santorini was wonderful, as were the captain & his first mate ( both named, Demitri). The sailing cruise in Paros is highly recommended; the captain, Costo, was very accommodating; a particularly caring when one member of our group didn’t feel well. All transfer drivers were prompt and professional, & added their knowledge of the area. Our experience with the hotels was acceptable but less than ideal. We learned that it’s important to better scrutinize hotel selections. In Athens the hotel was in a great location. The staff was accommodating, the breakfast, delicious. However, the room was tiny. Would have selected an upgrade if we were able. In Santorini, the room was comfortably, however it required walking down a flight of stairs, within the room, to access the bathroom - this was unpleasant for seniors. Also, in retrospect, we would have preferred a hotel closer to the ocean. In Sifnos the hotel was beautiful, the staff was accessible but we were given a room with THREE LEVELS. The living room, kitchen and bedroom were each on a different level, accessible by flights of stairs. Again, not very accommodating to senior citizens. On Paros the hotel was very nice, walking distance to the beach with good breakfast. And on Naxos the hotel was very comfortable, good breakfast and walking distance to town and the beach. I would highly recommend carefully reviewing hotel accommodations for a trip of this nature. (We neglected to do that). There were more luxurious hotels at most locations, with ocean front accommodations, and some with private pools on the balconies. It would have been worth the additional cost to have those accommodations.
In general Kimkim was very helpful, provided excellent service prior to and during the trip.

Local specialist: Siena Mueller

Norway Tour
Norway | Sep 1 - Sep 14, 2026

B
Bobby A.
India | Reviewed on Sep 21, 2026

The tour was well organized and the emergency support was first class. The hotel in Alesund was bit disapointing where as the hotels in Oslo, Bergen, Tromso and Lofoten islands were very conveniently located and decent
Kristina was very resourceful when it came to planning and patiently and pragmatically responded to my innumerable requests to summarize , .Kim Kim did a splendid job

Local specialist: Kristiina Taukul

JK was a great guide
Ireland | Sep 14 - Sep 19, 2026

R
RUSSELL Y.
Canada | Reviewed on Sep 21, 2026

JK, our guide, made the entire itinerary wonderful.

Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Sep 22, 2026

Hi Russell!

Thanks a mil for the lovely feedback! I'm delighted to see you had such a great time!

Take care and have a wonderful day!

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Switzerland/Northern Italy
Switzerland | Sep 4 - Sep 16, 2026

A
Alex B.
Los Angeles, CA | Reviewed on Sep 21, 2026

Valentine was very detailed and helped us along the way when we had questions. She planned an amazing trip and made our lives easier!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Sep 22, 2026

Hello Alex,
Thank you so much for your review; it was a pleasure to plan your romantic honeymoon between Switzerland and Italy!
See you soon, maybe in France? :)
Valentine

We had an incredible week in Argentina with 2...
Argentina | Sep 11 - Sep 18, 2026

Madi
Madi L.
Denver, CO | Reviewed on Sep 21, 2026
We had an incredible week in Argentina with 2 days in Buenos aires and 4 days in peninsula de Valdés.
Mili greeted us at the airport with a nice big sign and standing where we could clearly see her, and a nice big smile! The welcome was everything we needed to start the week of on the right foot.
We were tired from the flight and mostly rested during the day, but in the evening went to a home hospitality dinner with Diego and Mariana where we sat and dined with 3 generations of the family...
Read more

We had an incredible week in Argentina with 2 days in Buenos aires and 4 days in peninsula de Valdés.
Mili greeted us at the airport with a nice big sign and standing where we could clearly see her, and a nice big smile! The welcome was everything we needed to start the week of on the right foot.
We were tired from the flight and mostly rested during the day, but in the evening went to a home hospitality dinner with Diego and Mariana where we sat and dined with 3 generations of the family for a warm and homey regular family dinner. They even noticed that it was the evening of the Jewish new year, and served apples and honey for dessert! I don't have enough words to describe how welcome we felt 💖!
The next morning Agostina took us all around Buenos Aires, her knowledge was deep and she had patience for all my questions! And in spite of the cold weather agreed to indulge me in a quick stop for my favorite ice cream!
We were given great tips for how to spend our afternoon. In the evening we had fun at the tango and dinner show.
The next morning we were off to peninsula de Valdés. At our hotel in Puerto piramides the front a desk at first couldn't find our reservation, and the emergency contact at say Hueque helped straighten everything out and the room was just beautiful, with an incredible beach view.
The weather caused a change in our plans for the navigation, and Say Hueque helped us move things around so that we still were able to explore the entire peninsula, as we had hoped.
For our last night, we drove to estancia el pedral at punta ninfa, south east of Puerto madryn. I simple do not have words to express what a wonderful day we had there. We want to go back, as one day was definitely not enough time at the beautiful estancia with the beautiful warm and attentive family and staff. We were greeted by Sebastian and Mateo, then had a delicious dinner prepared by chef pablo. Every one of my food limitations was taken into account while keeping ingredients local and absolutely delicious and impeccably presented. The next morning after breakfast mateo took us to see the penguin rookery and the view and lighthouse at the point. We were very sad to not be able to do more activities, but had to leave to catch a flight to return to buenos aires.
Overall an amazing week and we can't wait to return!

Hotel Reviews
248 Finisterra Hotel Boutique Argentino
Buenos Aires

The staff was great. Especially Pablo was helpful and really made us feel at ease. Note that there is no elevator, but the staff assisted with luggage. The room is a little dated, the safe took us a bit to figure out. I'm not sure we ever did completely understood all the modes of the A/C / heater unit. The breakfast was great, with a good variety, plenty of protein options as well as delicious local pastries, and a coffee bar. On the last day we had to leave early, and they made sure we could get food before leaving. I would have liked to get a map with a little more explanations of where exactly we were located, what local transportation is available nearby and what they recommend for the nearby services such as restaurants. (I did ask for a map and the only one they had did not include the location of the hotel)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Pedral Lodge
Puerto Madryn

This estancia stay was one of the highlights of our trip! The family and staff are attentive to every detail. The food is delicious. The main building, room and property itself are beautiful. One day was not enough, but was all the time we had, and we are grateful to have had this, albeit short, experience. Note that the drive there is quite long and the dirt road is bad at spots, so be prepared. Well worth the effort!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rayentray ‍Puerto Pirámides
Puerto Piramides

The staff was extremely helpful. Melissa and Ignacio went out of their way to help us. The room was spectacular, with an ocean view. Everything worked well (importantly the heating and hot water!) and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Navigation
Whale Watching Navigation
Puerto Pirámides

Stephen was an excellent guide and it helps that he speaks English. His knowledge and enthusiasm are contagious!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Jorge Newbery International Airport (AEP) / Buenos Aires Hotel
Transfer Jorge Newbery International Airport (AEP) / Buenos Aires Hotel
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Sep 22, 2026
Hello Madi,
What a beautiful review to read! Thank you for taking the time to share so many special moments from your week in Argentina. From the warm welcome upon arrival to sharing a family dinner in Buenos Aires, it sounds like your journey began with exactly the kind of personal connection we hope our travelers experience. The thoughtful touch of apples and honey for the Jewish New Year makes that evening sound even more meaningful.
We loved reading about your time exploring Buenos Aires,...
Read more

Hello Madi,
What a beautiful review to read! Thank you for taking the time to share so many special moments from your week in Argentina. From the warm welcome upon arrival to sharing a family dinner in Buenos Aires, it sounds like your journey began with exactly the kind of personal connection we hope our travelers experience. The thoughtful touch of apples and honey for the Jewish New Year makes that evening sound even more meaningful.
We loved reading about your time exploring Buenos Aires, the tango evening, and even making room for a favorite ice cream despite the cold 😊 But it is especially wonderful to hear how much you enjoyed Península Valdés. Travel does not always go exactly according to plan, particularly in Patagonia where weather can have the final say, so we are very glad our team could quickly assist with the hotel reservation and rearrange the activities so you could still experience the peninsula as you had hoped.
And what a way to finish the trip at Estancia El Pedral! The penguin colony, the lighthouse, the incredible setting and the care taken with your meals clearly made this much more than simply another stop on the itinerary. We can completely understand why one day did not feel like enough ✨
Thank you for trusting us with your journey and for highlighting the warmth and attention you received along the way. Knowing that you finished the week already wanting to return is one of the best compliments we could receive.
We will be delighted to welcome you back and help you discover even more of Argentina and South America next time. There is certainly plenty more waiting for you!
With our thanks
Micaela and Say Hueque Team

Wonder Bali Trip
Indonesia | Sep 16 - Sep 20, 2026

O
Outhone P.
San Diego, CA, USA | Reviewed on Sep 21, 2026

Right after immigration Deta make sure my driver is visible to me while I browse through the signage. The driver is helpful and drives us to the hotel.
Both our driver and tour guides did very good job and make sure that we enjoy the tours during our stay. I would recommend KimKim to anyone would like to have your vacation arranged for you without hassle.

Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Sep 22, 2026

Dear Outhone,

Thank you so much for taking the time to share your experience with us! It was truly a pleasure helping arrange your Indonesia journey. I’m especially happy to hear that Deta and your driver made your arrival smooth and easy, and that our drivers and guides helped make your tours enjoyable throughout the trip. Your kind words mean a lot to our team! Thank you as well for recommending kimkim. We hope to have the opportunity to welcome you back to Indonesia for another memorable adventure in the future.

Warm regards from Indonesia,
Athaya

Portugal Destination
Portugal | Sep 4 - Sep 19, 2026

B
Beverly C.
Ashburn, VA | Reviewed on Sep 21, 2026
We had a wonderful trip to Porto, Lisbon, Coimbra, Lagos in the Algarves and Madeira. Giorgia was excellent in helping to design and plan the trip of our dreams. Read more

We had a wonderful trip to Porto, Lisbon, Coimbra, Lagos in the Algarves and Madeira. Giorgia was excellent in helping to design and plan the trip of our dreams.

Hotel Reviews
Castanheiro Boutique Hotel
Funchal
Authenticity & Character
Location
Staff
Some of the bartender/wait staff was not very friendly and kind of rude.
Cleanliness & Comfort
Boutique Hotel Vivenda Miranda
Lagos

When we walked into this hotel and saw the view, we felt like we had reached paradise. The staff is very friendly and accomodating. The views are unbelievable! The restaurant is also very good! This is probably the best hotel I have stayed in EVER!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had an issue where our shower door broke, but they fixed it immediately. We also had ants in our bathroom that they also took care of in a timey manner.
PortoBay Marquês
Lisbon
Pousada Porto - Rua das Flores
Porto

This hotel is in a great location. The room was a little small, with no closet or dresser for your clothes, so if you have large pieces of luggage, it is a challenge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Beverly,
Thank you so much for your kind words! It was a pleasure helping you plan such a wonderful trip through Portugal. I’m so happy to hear you had such a great time! 😍😍
Warmest regards,
Giorgia

Our trip to Porto was amazing!! Adam chose th...
Portugal | Sep 15 - Sep 18, 2026

Ella
Ella H.
Jacksonville, FL | Reviewed on Sep 21, 2026
Our trip to Porto was amazing!! Adam chose the absolute perfect hotel for us. Our rooms had small gardens in the back, the hotel offered a delicious breakfast, along with a pool and lovely bar area. We took a cooking class where we learned to cook Portuguese dishes and had the best time. We got to explore the local market and learn about the local people that run the place. Overall, KimKim helped us make the most out of our trip!! Read more

Our trip to Porto was amazing!! Adam chose the absolute perfect hotel for us. Our rooms had small gardens in the back, the hotel offered a delicious breakfast, along with a pool and lovely bar area. We took a cooking class where we learned to cook Portuguese dishes and had the best time. We got to explore the local market and learn about the local people that run the place. Overall, KimKim helped us make the most out of our trip!!

Hotel Review
Mercure Porto Centro Aliados
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Sep 21, 2026

Thank you so much, and so happy Porto delivered! That hotel is such a gem, and I had a feeling the garden rooms and breakfast would be a hit.

A cooking class with a market visit is one of my favorite ways to really connect with a place and its people, so it's great to hear that was a highlight for you. 🧑‍🍳

Can't wait to help you plan the next one!

The places I visited in Patagonia were great....especially the glaciers near El Calafate.
Argentina | Sep 14 - Sep 20, 2026

Chelsea
Chelsea R.
Brazil | Reviewed on Sep 21, 2026
The places I visited in Patagonia were great. The tours that I booked were average. I searched out a few additional tours that were with smaller groups and more unusual excursions. I wish I had been offered more choices from the start. Read more

The places I visited in Patagonia were great. The tours that I booked were average. I searched out a few additional tours that were with smaller groups and more unusual excursions. I wish I had been offered more choices from the start.

Hotel Reviews
Rochester Calafate
El Calafate
Authenticity & Character
Location
Not in city center
Staff
Cleanliness & Comfort
Los Naranjos
Ushuaia

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
🔎 General Information about Ushuaia 🔎
🔎 General Information about Ushuaia 🔎
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Train of the End of the World 🚂
Train of the End of the World 🚂
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Todo Glaciares Navigation
Todo Glaciares Navigation
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Navigation: Sea Lions, Birds and Lighthouse 🦭(On Catamarán)
Navigation: Sea Lions, Birds and Lighthouse 🦭(On Catamarán)
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Solana Carrera
Solana
Solana Carrera
Local specialist in Córdoba, Córdoba Province, Argentina | Replied on Sep 21, 2026
Thank you, Chelsea, for sharing your experience with us and for choosing to explore Argentina with us! I’m so glad to hear that you enjoyed Patagonia, especially the incredible glaciers around El Calafate. It’s such a special part of the country, and I hope those landscapes were some of the highlights of your trip. I also truly appreciate you taking the time to share your feedback. Hearing from our travelers helps us continue improving and creating experiences that feel more personal and... Read more

Thank you, Chelsea, for sharing your experience with us and for choosing to explore Argentina with us! I’m so glad to hear that you enjoyed Patagonia, especially the incredible glaciers around El Calafate. It’s such a special part of the country, and I hope those landscapes were some of the highlights of your trip.

I also truly appreciate you taking the time to share your feedback. Hearing from our travelers helps us continue improving and creating experiences that feel more personal and tailored to each journey.

It was a pleasure being part of your trip, Chelsea. Thank you again for traveling with us, and I hope you take home many wonderful memories from your time in Argentina!

Safe travels and hope to welcome you back to South America someday!

The trip organized by Rachel and her team was...
Ireland | Sep 10 - Sep 20, 2026

B
Barbra S.
Atlanta, GA | Reviewed on Sep 21, 2026
The trip organized by Rachel and her team was perfect. The trip pacing was perfect and we really enjoyed all of it. The most astounding part of the trip was frankly the properties they selected . Every one was unique and perfect. Every time we showed up to a new property we were delighted. Of particular note was the sheepdog demonstration- a fascinating experience we wouldn’t have found on our own. Read more

The trip organized by Rachel and her team was perfect. The trip pacing was perfect and we really enjoyed all of it. The most astounding part of the trip was frankly the properties they selected . Every one was unique and perfect. Every time we showed up to a new property we were delighted. Of particular note was the sheepdog demonstration- a fascinating experience we wouldn’t have found on our own.

Hotel Reviews
Cliff at Lyons
Co. Kildare

The room we were in (Pipit) was fabulous. Lovely and only one of two rooms in the building which made it very quiet. Lovely view over the lily pond.

Authenticity & Character
It was a very beautiful property with lovely buildings and gardens. Most of the garden beds seemed over grown and in needing of love. Apple trees with fruit on the ground and beds overtaken with dandelions and weeds.
Location
It was very convenient to the airport really. Only 40 or so minutes away, so it was very nice to not have a long drive to. A ivate
Staff
Everyone we ran into was very helpful and nice.
Cleanliness & Comfort
So this was also another wedding venue and there was one going on this day. As a result the next morning there were empty glasses and empty beer bottles littered about and one area (obviously the smoking area) outside the restaurant where the ground was littered with cigarette buts. My partner found broken glass on his seat at the breakfast as well.
Kilkea Castle and Spa

What a unique property! A straight up castle- it was very cool.

Authenticity & Character
Just the fact it looks like and actual castle was cool. We stayed in the. Carriage house, but since it was attached to the main building it felt like you were staying in the castle. Another very cool item were the onsite escape rooms. We had a great time escaping the dungeon.
Location
It was out in the country, but that made it perfect.
Staff
John at the activities center (the escape room) made it very fun!
Cleanliness & Comfort
One of the things one should be aware of is that this is a big wedding venue. When we checked in the lobby was full of wedding guests and we literally had to wiggle our way to the desk to check in. They were also packing the bar, so getting a nice beverage after the long drive was impossible. Not a big deal, but something to be aware of. The music from the wedding was also quite loud, although away from the main building. It did not take away from our enjoyment but something to be aware of.
Killarney Park Hotel
Killarney

I wish I could give this place 8 stars. The service was impeccable, the rooms were very nice and the location was very central to the parks we were visiting.

Authenticity & Character
Location
Staff
Fallen, Brendan and Colin were so fantastic! Also Maria at the front desk was very helpful and welcoming.
Cleanliness & Comfort
The room was perfect with all the amenities you could want. We were in a classic King, which was just fine, but I would love to go back and stay in one of the other class of rooms, as I bet they are spectacular.
Pax Guest House
Dingle

The view from the lounge are was spectacular!

Authenticity & Character
Beautifully decorated and very amazing artwork throughout the property.
Location
Perfectly located at the top of a hill with lovely views of the fields and Dingle bay.
Staff
Cleanliness & Comfort
We were pleasantly surprised that we were able to have laundry done, as some of the reviews mentioned otherwise. Same day service and very reasonable!
Gregan's Castle Hotel

This was one of our favorite properties on the trip. We enjoyed the breakfast very much, and also enjoyed dinner there on one of the casual nights. Very very nice. The property and the room we were upgraded to (Fuschia) were spectacular. The pub was warm and cold and we spent much of one rainy afternoon there by the fire. Perfection.

Authenticity & Character
Wonderful sitting rooms with garden views and fireplaces throughout. Such a lovely setting.
Location
Staff
Everyone was so welcoming and lovely. They really made you feel at home.
Cleanliness & Comfort
The room was lovely, large and nicely outfitted with a seating area for two that we loved. Very comfy bed!!!!
Ballynahinch Castle Hotel

This property was amazing. The grounds were just spectacular - we spent most of one afternoon just hiking the very well maintained trails on the property. Over 5 miles by our count. There is a lovely perfect walled garden and kitchen garden that was one of the most beautiful we have ever seen. Our room was nicely situated with a river view. Perfect orientation.

Authenticity & Character
Great fireplaces and seating areas to hang out at.
Location
Great property with amazing walking trails through the woods and along the river.
Staff
Well- they mostly seemed a bit overworked and stressed. We didn’t really get the warm welcome or assistance with luggage we would have expected, and were quite surprised by that. The pub was lovely, but they had the poor bartender doing everything. He seemed extremely overworked.
Cleanliness & Comfort
Merrion Hotel
Dublin

Wonderful hotel in the perfect location for Dublin. Breakfast was fabulous and our garden room had a lovely view. Very centrally located near a couple really fun pubs.

Authenticity & Character
Location
Centrally located.
Staff
Cleanliness & Comfort
Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland

I would like to give 5 stars to our sheepdog Mac as well. This was amazing and one of my favorite activities. Well worth the drive!

Quality of Experience
Guides, Drivers and Staff
The farmer doing the demo was funny, knowledgeable and amazing.
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

Amazing entertainment as well as food!

Quality of Experience
Food
The Guinness beef stew was incredible!!
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin

We did not go on this cruise as it was raining and the seas were rough. I would suggest it as an activity but not book it in advance. There were lots of spots available and could easily be walk up.

Private tour of Emigration Museum EPIC
Private tour of Emigration Museum EPIC
Dublin

Our guide Emma was fantastic- not saying anything wrong with her at all. However we would have gotten a lot more out of it going through on our own. This is not an activity or museum where a guide is needed at all.

Quality of Experience
Guides, Drivers and Staff
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

Really cool experience and our driver was super nice and knowledgeable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Beautiful views and locations - Wry scenic and not to be missed.

Quality of Experience
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Brian was great and we enjoyed his banter and stories of fairies and fairy trees! He modified the trip for us and was very flexible.

Guides, Drivers and Staff
Brian was great, on time, very knowledgeable and personable. Perfect walking pace for us as well
Local specialist: Rachel Long

Our Experience with Kim-Kim on our 10-day trip to Brazil (Rio, Amazo...
Brazil | Sep 3 - Sep 12, 2026

H
Harshini S.
Vancouver, WA, USA | Reviewed on Sep 20, 2026
We booked a 10-day trip to Brazil (Rio, Amazon/Manaus, and Foz do Iguacu). Ours was a group of 14 and our KimKim representative was Bruno Madeira. The trip was expensive-but we were willing to pay as we looked at this as once in a life-time experience for us.
From the beginning to the end, Bruno was excellent in responding to our messages. High points of the trip were:
1. Day 2: Visit to Corcovado and Sugar Loaf were fully worth it.
2. Hospitality of the Paroa Amazon Lodge Staff. Fillipe...
Read more

We booked a 10-day trip to Brazil (Rio, Amazon/Manaus, and Foz do Iguacu). Ours was a group of 14 and our KimKim representative was Bruno Madeira. The trip was expensive-but we were willing to pay as we looked at this as once in a life-time experience for us.
From the beginning to the end, Bruno was excellent in responding to our messages. High points of the trip were:
1. Day 2: Visit to Corcovado and Sugar Loaf were fully worth it.
2. Hospitality of the Paroa Amazon Lodge Staff. Fillipe and Leilian were exceptional and went above and beyond in meeting our dietary needs. Food was excellent.
3. Foz do Iguacu was really wonderful, both from the Argentinian side as well as the Brazil side. Our guide Edson was very respectful, and he made sure that everyone was comfortable and safe from the time he met us until we got checked in at the airport. There was one issue that tainted this positivity and I am sure who was to blame for it (see #6 below).
4. On our request, Edson took us to Parque das Aves. We appreciated that he accommodated our request. We paid the entrance fee on our own. These little things should have been included in the package.

Here are the reasons why I did not give four stars to the Kim-Kim experience and to Bruno.
1. Kim-Kim app is very basic. We did not have access to invoices, hotel and airline vouchers via the app.
2. Our detailed daily itinerary was not available until a couple of days before the trip. At times (especially in Rio) we had to push the guide asking for the following day's itinerary.
3. Day 3 tour in Rio was tiring and we felt that some places were included just to kill the time. We felt that our guide their was pushy and disrespectful to our group members on more than one occasion.
4. We felt that we were not well informed about our Amazon experience. Even though it was termed "Amazon Safari" the actual experience fell short. We felt that a visit to the indigenous village should have been included for the price we paid, but it was not. Instead we visited a local village, which was not what we expected.
5. Except for the Arena Leme Hotel, the other hotels we stayed were just average. This is why we strongly felt that indigenous village visit could have been included to increase the value for our money.
6. Boat ride in the Argentina-side was not included in our package. Edson charged us a lot more than the price published on the ticket counter. When we informed Bruno, he asked us to resolve it with the guide. We were quite disappointed with Edson's action as well as Bruno's response.

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Sep 21, 2026
Hello Harshini,
Thank you very much for your review, and I’m glad you enjoyed the trip. I’d like to address a few points you mentioned here.
You say the trip was expensive, but remember that when we began negotiations, only 8 of you booked the trip right away. Many were afraid to book because of the war in the United States. I warned that anyone who booked later would end up paying more because, due to the war, oil prices had risen sharply, which increased the cost of the three domestic...
Read more

Hello Harshini,
Thank you very much for your review, and I’m glad you enjoyed the trip. I’d like to address a few points you mentioned here.
You say the trip was expensive, but remember that when we began negotiations, only 8 of you booked the trip right away. Many were afraid to book because of the war in the United States. I warned that anyone who booked later would end up paying more because, due to the war, oil prices had risen sharply, which increased the cost of the three domestic flights. The closer you get to the flight date, the more expensive it becomes—not to mention that two members of the group took a different flight to Manaus.
Our negotiations were always more focused on price, so I wasn’t able to include visits to indigenous tribes, the Bird Park, or the boat tour in Foz do Iguaçu. However, please remember that initially everyone said they would arrive on the same flight, which didn’t happen. You arrived on four different flights, and I didn’t charge you for those extra transfers. In addition, the tours in Rio de Janeiro were originally scheduled to last 6 hours, but I extended both tours in Rio de Janeiro to 8 hours and didn’t charge you anything extra for that either. Also remember that in the Amazon, all meals were included, and in the other cities, breakfast was included.
You mention that the itinerary was only provided the day before the trip, which is correct, since tour start times and—especially—flight schedules are subject to change, which requires us to make minor adjustments. I even made one adjustment due to the delay involving the eight people who had issues with their American Airlines flight. Furthermore, the itinerary was always available on the Kimkim platform, and nothing else was changed. The only thing that was missing were the specific times, so I don’t understand your dissatisfaction in this regard.
As you rightly pointed out, the boat tour on the Argentine side wasn’t included in your itinerary. Since it’s a group of 14 people, the guide contacts the company responsible for the tour—in this case, Gran Aventura—so that, if the group decides to take the tour, the guide can ensure the entire group is together on the same boat (this is pre-booked). If you buy the tour on the spot, this isn’t guaranteed. What may have caused your dissatisfaction is the tour company’s policy regarding groups. I obviously asked you to work it out with the guide, since he is my local representative in Foz do Iguaçu and someone I trust. You could have booked the tour directly with the company, but the issue is that you would have had to wait in line, and the group might have ended up being split up.
As you rightly pointed out, Parque das Aves was not included—neither the ticket nor the visit—and the guide was kind enough to take you there.
Now, speaking of Rio de Janeiro, there are a few attractions in Downtown that are, let’s say, “must-sees,” and the rest depend on the group’s interests and how much time you have. You even mentioned that you’d like to visit the Museum of Tomorrow, but please understand that what might seem like a pointless attraction in Downtown—or just a way to kill time—to you might be seen differently by someone else in the group. That’s just how group trips go—it’s hard to please 100% of everyone in the group. People are different.
Thank you once again for your trust, and I wish you all the best.
Bruno

Rome-Florence-Cinque Terre Trip
Italy | Sep 6 - Sep 15, 2026

D
Dave B.
Chicago, IL | Reviewed on Sep 20, 2026
The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with... Read more

The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with a Sunset boat tour of Cinque Terre. It was fantastic.

Activity Reviews
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre

Wow! Beautiful scenery and the meal the crew cooked was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Chianti & Super Tuscan Wine Experience
Chianti & Super Tuscan Wine Experience
Florence

The wineries made the experience. Food was fantastic. Aldo was a great tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Our guide gave a very good history of everything he showed us and made it much more impressive and I could appreciate it better.

Quality of Experience
Guides, Drivers and Staff
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy
Quality of Experience
Guides, Drivers and Staff
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Quality of Experience
Food
It was a great mix of food
Guides, Drivers and Staff
Lily was amazing
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Dave,
Thank you so much for your wonderful review! I'm so happy to hear you enjoyed the hotels, tours, guides, wineries, and your time in Cinque Terre. Sorry to hear about the airport pickup issue. We weren’t aware there was a problem locating the driver at the time, and we would have been very happy to assist and help you connect with the driver. It's wonderful to know you enjoyed the rest of the trip!🥰🥰
Warmest regards,
Giorgia

Albania and Montenegro are a must-see!
Albania | Sep 6 - Sep 15, 2026

Nathan
Nathan S.
Denver, CO | Reviewed on Sep 20, 2026
Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake... Read more

Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake Valley. Looking back on the trip, there isn't a single thing that we would change, as the trip was truly top-notch.

Hotel Reviews
Hotel Panorama Kruje
Krujë

Views are magnificient

Authenticity & Character
Location
Views overlooking the Castle and basically all of Albania to the Adriatic Coast were jaw dropping
Staff
Cleanliness & Comfort
Hotel Leon Coronato

Rich history and amazing location

Authenticity & Character
Location
great views of the water and right in the center of Perast
Staff
Staff were very helpful and some of the best we experienced on the trip
Cleanliness & Comfort
Lake Valley

Amazing location. Wish we stayed here more than one night.

Authenticity & Character
Location
Off the beaten path and quiet.
Staff
Milo was a great guy and communicated very well with us.
Cleanliness & Comfort
Hotel Colosseo

Beautiful but parking is confusing

Authenticity & Character
Location
Walking street is right out the front door for shopping and local food
Staff
Cleanliness & Comfort
Hotel Portik
Berat

Great Location for seeing the city and castle

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rogner
Tirana
Authenticity & Character
Location
Easy Walking
Staff
Cleanliness & Comfort
Activity Reviews
Sightseeing tour of Kotor
Sightseeing tour of Kotor
Albania

Incredible city. Natasa was very knowledgeable and such a nice person.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip on Skadar Lake - Virpazar
Boat trip on Skadar Lake - Virpazar
Albania

Amazingly beautiful and very relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Alpeta Winery
Wine tasting in Alpeta Winery
Berat

Amazing wine and staff were amazing and funny.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome in Tirana
Welcome in Tirana
Tirana
Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip in Kotor's Bay
Boat trip in Kotor's Bay
Albania

Absolutely stunning and we got to see not only Kotor Bay including Perast and 'Our lady of the Rocks', but also a submarine bunker, and swam in a coastal cave.

Quality of Experience
Guides, Drivers and Staff
Boat driver, Eddie, was very cool and great.
Transport
Boat trip to Koman and Shala river
Boat trip to Koman and Shala river
Shkoder

highly recommend this adventure. The entire area is breathtaking and the boat ride gives you a totally different perspective. Shala River was impressive and the water so clear.

Quality of Experience
Guides, Drivers and Staff
Transport
River Hiking in Osum Canyon
River Hiking in Osum Canyon
Berat

Beautiful to see and experience but the driver was like a race car driver.

Quality of Experience
Guides, Drivers and Staff
driver was crazy. Guides lacked knowledge about the area. Very confusing when we first arrived.
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Sep 21, 2026
Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well. It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way. It was a... Read more

Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well.

It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way.

It was a real pleasure helping you plan this adventure and accompanying you throughout the process. Thank you again for your trust and your kind words, they mean a lot to us and to our local partners.

I hope you returned home with plenty of great memories, and perhaps we’ll have the opportunity to welcome you back to the Balkans for another adventure in the future! 😊

Violaine

Overview of Experience
Greece | Sep 7 - Sep 17, 2026

V
Vivian D.
Ashburn, VA | Reviewed on Sep 20, 2026
Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy. Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional) Accommodations were great... Read more

Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy.

Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional)

Accommodations were great in Athens, Crete and especially Santorini. The accommodations in Naxos were OK - could have been a level up.

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel rooms were a bit shabby compared to other hotels on our trip.
Atrina Canava 1894
Santorini
Cretan Dream Resort & Spa
Chania
Athens Manor Houses
Athens
Activity Reviews
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens
Private Off-the-Beaten-Path Villages & Countryside Excursion
Private Off-the-Beaten-Path Villages & Countryside Excursion
Santorini
Private Cultural Treasures & Local Villages Experience
Private Cultural Treasures & Local Villages Experience
Naxos
Private Sunset Caldera Cruise
Private Sunset Caldera Cruise
Santorini
Private Sunset Wine Experience
Private Sunset Wine Experience
Santorini
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Chania
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Athens
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Sep 21, 2026

Hi Vivian!

I think that, beyond the planning process, being able to communicate with your travel planners and having strong on-the-ground partners who enhance your experience is key. I want to thank you for highlighting these two important aspects.

We will make sure to continue honing and improving our communication processes and our local relationships to give you even better experiences in future travels.

Our two week trip to Italy as planned for us by Andrea was fabulous!
Italy | Sep 2 - Sep 15, 2026

J
Jeanne Marie B.
Newark, NJ | Reviewed on Sep 20, 2026
Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along... Read more

Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along with The Vatican, St. Peter's Basilica, Palace Gondolfo, and Basilica San Clemente along with a food tour. We then traveled by train to Naples where we stopped at a winery for lunch and wine tastng on our way to Pompeii. Our next stop was Sorrento where we stayed for two nights and spent one day on the Isle of Capri. Our driver then took us to Amalfi, stopping in Positano, and Ravello on the way - stunning views! After two nights in Amalfi we continued on to the southeast arriving in Matera, the city of caves. We can now say we slept in a cave as our hotel was built into the canyon wall! After Matera we traveled on to Alberolbello with its Trulli houses, Locorontondo with its white washed buildings and Ostuni, the white town on a hill. Each of these stops were unique in their own way and very interesting. Lunch and wine tasting at a local Masseria made us wish we had more time to spend there. We ended out trip in the east with a guided walk of Bari, where we observed Nona's make orecchiette pasta from scratch. A relaxing train ride took us back to Rome for our next day departure home. A truly memorable trip that could not have gone better.

Hotel Reviews
JR Hotels Oriente
Bari

This hotel was close to the Old Town with a variety of restaurants near by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Masseria Grieco
Ostuni

The Masseria Grieco was a beautiful spot that unfortunately we only had one night at. The staff were very nice and the restaurant for dinner was outside with a unique menu each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte San Pietro
Matera

Staying in a hotel built into a cave was a highlight of our trip! The staff here were very helpful and the included breakfast, very tasty, was presented to our table in small plates of a variety of foods. Such fun! A great location with many restaurants within easy walking distance. A unique experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Hotel La Bussola was in a good location, a little bit away from the main shopping area but close enough to easily walk to. The hotel restaurant had a beautiful view and was good quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Hotel Continental was very nice and in a good location. Breakfast had a wide variety of food available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Venere
Roma

A small boutique hotel, the Palazzo Venere was perfect. It is well located, within easy walking distance to sights and restaurants. All of the people we met were very friendly and helpful. The breakfast, particularly for such a small hotel, had a wide variety of foods and held something for everyone. I would highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Visiting this site is a very emotional experience. Hearing about the daily lives of the people of Pompeii and imagining their horror as the Volcano erupted is difficult. A visit not easily forgotten.

Quality of Experience
Guides, Drivers and Staff
Transport
Ostuni guided walk
Ostuni guided walk
Italy

Another hidden gem in the Puglia area. Ostuni is called "la cotta Bianca" which means white town. A lovely town.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Pompeii area including light lunch
Wine tasting in Pompeii area including light lunch
Italy

Visiting this winery with Mt. Vesuvius in the background was amazing. The wine tasting with lunch was a highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch in a Typical Masseria with local products tasting
Lunch in a Typical Masseria with local products tasting
Italy

The Masseria wine tasting and lunch was a wonderful experience. The wine was very good and the lunch delicious. We wish we had more time in this location.

Quality of Experience
Guides, Drivers and Staff
Transport
Bari guided walk
Bari guided walk
Italy

We enjoyed the tour of old Bari with its maze of alleyways and the Saint Nicola Cathedral. A highlight was the Nonnas making orecchiette pasta from scratch on the street!

Quality of Experience
Guides, Drivers and Staff
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Walking through historic Rome with a knowledgable guide is an unbelievable experience. We learned so much from our experienced tour leader, I wish I could remember ever word she said.

Quality of Experience
Guides, Drivers and Staff
Alberobello guided visit
Alberobello guided visit
Italy

The trulli houses of Alberobello are truly exceptional with their conical roof shaped buildings.

Quality of Experience
Guides, Drivers and Staff
Transport
Castel Gandolfo Palace guided visit
Castel Gandolfo Palace guided visit
Italy

We thoroughly enjoyed our visit to the summer residence of the Pope. The Secret Garden was lovely and the tour of the palace was very interesting. Gandolfo is a nice town.

Quality of Experience
Guides, Drivers and Staff
Transport
Ferry from Capri to Sorrento
Ferry from Capri to Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Locorotondo private guided walk
Locorotondo private guided walk
Italy

A delightful town with whitewashed buildings atop rolling hills.

Quality of Experience
Guides, Drivers and Staff
Transport
Basilica of San Clemente guided exploration
Basilica of San Clemente guided exploration
Rome

Visiting this church with it's three levels of history is amazing. You'll find a 12 century basilica, a 4th century church below it and, deep below ruins of ancient Roman buildings.

Quality of Experience
Guides, Drivers and Staff
Transport
Grotte di Castellana - Castellana Caves
Grotte di Castellana - Castellana Caves
Italy

The tour covers about 3km with some uneven walking. Be prepared for the many, many stairs on the way out!

Quality of Experience
Guides, Drivers and Staff
Transport
Matera Guided Walk
Matera Guided Walk
Italy

The Sassi of Matera - a UNESCO World Heritage site is an amazing place, with buildings build into the rock of the canyon walls. Truly an experience you shouldn't miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Capri 3 hours private boat excursion
Capri 3 hours private boat excursion
Italy

A lovely way to see the whole island. Frank, our driver, did a great job of manuvering around all the other water traffic!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome food walk - small group
Rome food walk - small group
Rome

We sampled a variety of local foods. Luca, our guide, was from the area and introduced us to some new tastes - I'd never had potato pizza before!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel entrance ticket (with guide)
Vatican Museum and Sistine Chapel entrance ticket (with guide)
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Ferry from Sorrento to Capri
Ferry from Sorrento to Capri
Italy

A smooth ride over to Capri.

Quality of Experience
Guides, Drivers and Staff
Transport
St Peter Basilica, Vatican Museums, Sistine Chapel - private guide
St Peter Basilica, Vatican Museums, Sistine Chapel - private guide
Rome

What can you say about visiting the Vatican, St. Peter's and the Sistine Chapel other than it is a must see when in Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 20, 2026

Hi Jeanne, thank you for this very detailed review and for your wonderful words. It was a pleasure have you as traveler in Italy and we will be more than happy to assist you in the future.

We had an excellent experience working with Erica booking our trip to Rome and the Amalfi Coast
Italy | Sep 4 - Sep 11, 2026

J
Jessica R.
Denver, CO | Reviewed on Sep 20, 2026

We had an excellent experience working with Erica, her team and KimKim. The hotels (accommodations as well as service) selected were exceptional, the transfers were smooth, and tour bookings were exactly what we were looking for. The tour operators were friendly, knowlegeable and made great dining recommendations. I would absolutely book with Erica and KimKim again!

Local specialist: Erica Gerakos

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.