Kimkim Trip Reviews

Our trip was amazing. NZ/Australia are both so beautiful with wonderful people. We had many drivers and guides that were great. I hope I can remember the all. Antony, Zeph, and Ze. Bar help at MSocial, Brayden and Max. Kai on Waiheke. Loved the island and the wine and olive oil tastings. So any beautiful vineyards and the tile work at Casita Miro is stunning.Our driver in Queenstown, Chris, was wonderful. Very friendly and engaging. We loved the Rees. So comfortable with beautiful views. The gondola ride is something I feared but did it anyway and so glad I did. Stunning views and the buffet at Stratosfare was over the top. We had hoped to do the stargazing but evidently it was a separate ticket. It was cloudy and drizzly so we didn't miss much. The full day funyak /jetboat was a blast. Phil, Jimmy, Alex, Dave and Ross were so fun and very competent. We really enjoyed the day with them. There are not enough words to describe Doubtful sound. Breathtaking for sure. We were fortunate enough to have been blessed with clear, cold weather. Captain Dave was available and inviting. After conquering all the stairs at Onsen, the soak was very relaxing. We got a little mixed up at the airport going from Queenstown to Sydney but eventually got to the correct terminal and got to Sydney on time. Cindy mey us there. She had little welcome bags for us with a cool cloth and some mints. Very sweet. She was full of information and very welcoming. We had to shuffle our itinerary due to bad weather and all involved were more than helpful and accommodating. We were so glad we had followed your advice and added the extra day in Port Douglas. If we hadn't the Great Barrier Reef day would have been missed.. Mia was our guide for the Daintree, day and night. More beauty. She clearly loved sharing her passion for this area with us. Our start in Sydney was a bit confusing trying to get on the correct boat for our dinner cruise. Several people in the area tried to help us find the tall ship. Once we did we were a bit disappointed. The tall ship was smaller than expected, and dinner was only so-so. It seems like the company switched out the boats. One of our party couldn't eat any of the food due to tomato allergy and everything had tomatoes (other than potato salad). That said, the views and sunset were magnificent. If I remember correctly the name of the boat was the Coral Trekker. Our Sydney tour was good. John was great. We loved the Opera House tour and My Fair Lady was spectacular. We had John again for our full day in the Blue Mountains. We loved it. Lots of information, lots of stunning overlook stops. We stopped for lunch at Boiler House. The food was great but staff not very friendly. Kangaroo Island was as beautiful as I remember it. The Sea Dragon was very nice and the staff was great, Makenzie, Lucky, Tomas and others. We were under the impression that we would pick our own activities but upon arrival were were given an itinerary which didn't include any of the things we had picked to do. We worked it out with Makenzie and had a great time. Tasmania was our last stop. Not sure of the drivers name who picked us up at the airport as he never introduced himself. He loaded our bags into the van and drove us to the hotel without saying much of anything. Much unlike all the other drivers we had. We loved the day on Bruny Island with Ben and our time at MONA. We had the same driver back to the airport at the end of our stay. Spoke a bit more but was a bit hassled because of an earlier airport pick up that ran into problems. All in all our trip was amazing. There were a few issues with the app and what was in the app not matching what was in the printed material. All the stays were great except the apartment in Port Douglas. Seemed older and not very clean.
Thank you for everything

Hotel Review

Bay Villas Resort

Port Douglas

Not very clean

Authenticity & Character

Needs to be updated and cleaned

Location

Staff

No info given on contact info after hours

Cleanliness & Comfort

Activity Reviews

Sydney Opera House Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day

Kangaroo Island

Quality of Experience

Guides, Drivers and Staff

Transport

Skyline Gondola Ride

Queenstown

Quality of Experience

Welcome to Port Douglas

Port Douglas

Guides, Drivers and Staff

Transport

Navigator Overnight Cruise to Doubtful Sound - Private Cabin

Queenstown

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day

Kangaroo Island

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Dinner Cruise - Tall Ship

Sydney

Quality of Experience

Food

Guides, Drivers and Staff

Morning Panoramic Sydney Sights

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon/Evening Private Daintree and Nocturnal Tour

Port Douglas

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Garden Onsen Outdoor Soak - 1 hour

Queenstown

Quality of Experience

Guides, Drivers and Staff

Full-Day Jet-Boat Adventure & Funyak River Safari

Queenstown

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Taste of Waiheke Island

Fiji

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Bruny Island Traveler Tour (Shared Tour)

Hobart

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Blue Mountains Deluxe Day

Sydney

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Hobbiton Plus Rotorua (Auckland Return)

Fiji

Quality of Experience

Guides, Drivers and Staff

Transport

We used this service,Kim Kim, as we were planning because due to other life circumstances, we did not have time to sit and plan and look up things to do where we wanted to travel. We were skeptical at first, but after working with our specialist, we were way more at ease.

This turned out to be a great trip with great locations and itinerary picked for us by our specialist, Mr. Oli. We saw some beautiful locations and sights as we traveled through Iceland. The amount of driving was about right each day and allowed for flexibility to see the sights as we traveled. The motels and guesthouses we stayed at were great, with one exception of not having a private bath for that stay.

Iceland is a great country to travel to and through. The thermal baths were outstanding. We found that we should have traveled about a month earlier as the weather was cooling off for the year, but that really did not put a damper on much.

Probably one of the best things we saw was the Lava Show. This was a great demonstration of the the volcanic activity that present throughout the country. Highly recommend.

Overall, we were satisfied with this service provided by Kim Kim. At this point this was a one off experience. But if we are to have the opportunity to travel like this again, we will definitely look to this site to provide a good experience.

Hotel Reviews

The Hill Hotel at Fludir

Fludir

Great room and hot tub in the courtyard. Very aesthetically pleasing to look at in the courtyard.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Fransiskus Stykkishólmi

Stykkishólmur

This was a fun hotel with a great history. Good breakfast selection and great location for a walk to the docks.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holt Inn

Holt

The service and Hotel were great. This was a beautiful place to stay. The only downside was the child across the hall that screamed for 3 hours.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

This was a very fun excursion. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

We are not good planners, often having an idea for a trip 3 weeks before actually leaving home. So, when we decided to go to Norway about three weeks before we'd leave, we knew we'd need help putting together an itinerary. Years ago, KimKim helped us put together a fantastic trip to Iceland so we sent off a message and heard right back from Christina. What a great week in Norway. Oslo? The fjords! Bergen! Hiking with Jurgen, kayaking with Sergei, cider tasting at the Ciderhus in Balestrand, RIP boat touring, fantastic meals, and restful nights in cozy hotels were all part of her deliverable. And, she managed to put everything together on short notice. We really should up our planning game but it's nice to know that Kim Kim is there when we need help.

Our trip planner, Caroline, was fantastic to work with! She was patient, responsive and recommended fabulous experiences. She found amazing local guides and tours. The Last Supper was incredible to see during our fabulous Milan City Tour with guide Lara. Our favorite day at Lake Como was a guided hike with lovely and knowledgeable Maria ended with a picnic high in the mountains overlooking the Lake. Taking the Bernina express through the Alps gave us hours of magical beauty. We thoroughly enjoyed our trip to Neuschwanstein castle that was lead by a local boy, Alessandro, who was amazing and enjoyable to be with. And finally we ended the trip in Munich to enjoy OctoberFest and a few major WWII sites. Incredible and memorable trip! Thanks to Caroline and the KimKim team!

Hotel Reviews

Adina Apartment Hotel Munich

München

Located in a trendy, and developing area of Munich close to Ostbahbhof making it a convenient place for making day trips by train.

Authenticity & Character

Modern high rise hotel with frog, washer/dryer in each unit.

Location

Near train station so we could get everywhere we wanted

Staff

Cleanliness & Comfort

Astoria Lucerne

Lucerne

Close to train station and central to tourist sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Centrale, BW Signature Collection

TIRANO

Front desk team very helpful in finding a place to eat authentic food and sample local wines.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Royal Victoria

Varenna

Attentive and courteous staff and comfortable room.

Authenticity & Character

Location

Overlooking the lake and yet out of the busy crowds

Staff

Cleanliness & Comfort

Hotel dei Cavalieri Milano Duomo

Milano

Very comfortable with a beautiful rooftop bar and within walking distance to old Milano

Authenticity & Character

Location

Walking distance to duomo

Staff

Concierge was helpful in reserving a table at an authentic Northern Italian restaurant

Cleanliness & Comfort

Activity Reviews

Welcome to Munich

Munich

Arrived in Munich in mid afternoon so we had just enough time to visit Dachau. Sobering but essential to experience.

Quality of Experience

Transport

Take the S Bahn while in Munich!

Self-guided day to Mount Rigi, the Queen of Mountains

Lucerne

As we arrived at the top of Mt Rigi, the fog arrived and shrouded the entire mountain. In spite of that we enjoyed taking a ferry across the Lake and riding the cogwheel tram to the top. We enjoyed the company of a new friend on the journey.

Milan Last Supper Tour with City Highlights & Duomo | Semi-Private

Milan

Our guide Lara was amazing! She was so energetic and personable. The sights came alive with her teaching.

Quality of Experience

Guides, Drivers and Staff

Our 7 night adventure was a perfect immersion into the history and culture of Morocco. Majid gave us the best program to see and explore the old cities and experience the food. Zaid was an amazing driver and saw that we had smooth transitions. The individual guides in each city gave us local knowledge and took us to see the best places. Hakim, our guide in Fes, was amazing and our favorite. Ishmael, our guide in Marrakech, helped us explore the old market. We had a private dinner prepared by chef Madi. We loved our overnight in Agafay. Mohamed spent time telling us about life in the Sahara desert. And last was a perfect ending with a wonderful experience doing a traditional Hamam.
We totally recommend KumKim for a great Moroccan adventure.

We had a fantastic trip to Ireland. Dean did a great job communicating with us during the initial process and planning phase and Katie checked in every day to make sure we were doing ok and on track. Every tour we did from Trinity College in Dublin to our personal guided tour around the Ring of Kerry to our ferry to the Aran Island went smoothly and met all of our expectations. The team set us up in accommodation that were comfortable all with excellent kitchens and service. Thanks for a great vacation Dean. Tim and Ashley

All the guides were very knowledgeable about their expertise and I would say Eric at Starbikes in Rome was the most personable and made the ebike experience on Via Appia very enjoyable.Chiro was great and I enjoyed chatting with him about all things Italian. I enjoyed the Hecanleneum tour over Pompeii. The hike with Francesco was great. Napoli was a little chaotic for our party, our gude was was good and she explained alot about the history of the city. We had to cancel Monte Cassino because of the rock fall but still we got a lot into our week in Italy. Thanks for all your help with the daily brief emails of what to expext - I never had that on a KimKim before and it was very helpful.

We had a great experience from start to finish. One thing that really stood out was how accommodating and helpful the team was when something unexpected came up and we needed to re-book our trip. They made the process easy and stress-free, which we really appreciated.

The hotels were clean, comfortable, and well staffed, and we had everything we needed throughout our stay. The activities were also a highlight of the trip. We had so much fun and really enjoyed getting to experience everything that was planned for us. Our favorite was the catamaran day, it took us to some absolutely STUNNING swim spots!

The itinerary was easy to follow, which made the entire trip feel organized without being overwhelming. We also appreciated the regular check-ins to make sure we were doing well and had everything we needed along the way.

Overall, we had an amazing time in Greece and felt very well taken care of throughout the entire trip!

Hotel Reviews

Melidron Hotel & Suites

Naxos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arco Solium Suites Milos

Milos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Niche Hotel

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis Beat-the-Crowds Discovery Walk

Athens

This was so fun! It made viewing the ruins so much more interesting. We both felt like we learned a lot and were able to appreciate the history.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Sailing Cruise with Lunch

Milos

This was our favorite activity of our trip. We absolutely loved this day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ariel Chasi did a fantastic job helping us plan the trip according to our interests, and Sebastian Carrera was an excellent guide who made our trip very relaxing and enjoyable. He taught us so much about Ecuador that we never would have discovered on our own. We really enjoyed the hikes we took at Cotopaxi National Park, Quilotoa Crater Lake, Chimborazo Volcano, and Mandango Mountain in Vilcabamba. Our favorite cities were Quito, Banos and Cuenca. Galápagos Islands were really special for the snorkeling and wildlife that we saw there. The trip was an experience we’ll never forget!

Joao
It was a wonderful trip. We just landed and being driven home.
We couldn’t have had a better eleven days of weather.
I will definitely rate your company a five star and we were also very pleased with Rui and Darsi XP.
Our group loved the trip overall.
A couple of suggestions:
When you sent the itinerary all of us missed pressing the details button. I guess we were all new to this type of service and is why there was some confusion on my part in asking you several questions.
The only restaurant that we suggest you don’t recommend in the future is Pinoquio in Lisbon. The experience was awful from food to rushed service to screaming kids sitting right behind us.
Most importantly the tee times were later than we would’ve expected. That made for little downtime after golf and before dinner. Especially Mar de Fora. The restaurant had excellent food but we totally missed the ambiance of the sunset.
But as stated the entire experience was amazing including tour of Lisbon, Fado dinner both the boat ride along the coast of the Algarve and sailing up the Tagus. All of the tour guides were informative personal and friendly.
As far as the hotels were concerned we were very pleased with PortoBay Liberdade and the Tivoli in the Algarve. The Miragem is getting dated and you will probably want to consider a different hotel in the future.
Obrigado
Richard

Hotel Reviews

Hotel Cascais Miragem

Cascais

Dated Largest king sized bed I’ve ever seen Too large for our tastes A convention was there during our stay Word has it that it is being redone soon Lobby bar pool area pleasant

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Renovation

Tivoli Carvoeiro

Lagoa

Once again beautifully located Walking distance or hotel buggy service to town Great restaurants in area Pool and poolside clean and accommodating Pool service excellent

Authenticity & Character

Location

See above

Staff

Cleanliness & Comfort

PortoBay Liberdade

Lisbon

Well located Friendly staff Clean and comfortable Wait staff excellent I’m writing 5 star on each not sure how it’s coming through

Authenticity & Character

See above

Location

Just off the main street quietly situated Not enormous so more manageable Food preparations were much better than expected

Staff

See above

Cleanliness & Comfort

Room lobby

Activity Reviews

To Eat Suggestion: Black Salt (Carvoeiro)

Algarve

Well prepared food Great chef presentation of food Not commercial but authentic

Quality of Experience

Guides, Drivers and Staff

Transport

Uber

To Eat Suggestion: Touriga Wine & Dine (Carvoeiro)

Algarve

Great dinner Waiter was very helpful Told us we were ordering too much food He was right despite taking his recommendations The Red Snapper for four was more than enough Apps were bread olives olive oil and cheese Thank god we didn’t order a full appetizer

Quality of Experience

Guides, Drivers and Staff

Transport

Uber

To Eat Suggestion: O Faroleiro

Cascais

Perhaps our best meal On the ocean Philip (who titled himself the Captain) prepared a spectacular meal. My wife and I had been to Portugal 26 years before and had a fish baked in salt. We have searched high and wide to find fish prepared like that again and only once found it in the states. Philip prepared a Sea Bass in salt and

Quality of Experience

Guides, Drivers and Staff

Transport

To Eat Suggestion: Pinóquio

Lisbon

Worse meal of the trip We were rushed We sat by the kitchen and armies of servers were constantly running by Two screaming children (non existent parental intervention) behind my wife and I made matters worse Looked forward to the Parlla until it was served Dreadful

Quality of Experience

Don’t go

Guides, Drivers and Staff

Transport

Tee time - Palmares Golf Course

Algarve

This course is new. It will be some day (2-3 years) great. Beautiful views and challenging. Groundwork in progress Layout of bag drop clubhouse awkward They are building a Marriott hotel across from the clubhouse which may affect views

Quality of Experience

Guides, Drivers and Staff

Transport

To Eat Suggestion: Marisco na Praça

Cascais

Food was good There are two places in Caiscai We went to the wrong one first but eventually found our way to the one at the Marina A little commercial for our tastes poor wine list Meh

Quality of Experience

Guides, Drivers and Staff

Either we speak Portuguese or they speak English

Transport

Uber

To Eat Suggestion: Bougain Restaurant & Garden Bar

Cascais

Not a typical Portuguese restaurant More continental in offerings Food was very good and in a lovely garden setting in downtown Caiscai

Quality of Experience

Guides, Drivers and Staff

Transport

To Eat Suggestion: Mar de Fora (Carvoeiro)

Algarve

Food service was wonderful Unfortunately due to a late tee time we were not able to experience a beautiful vista during dinner as the sun had already set

Quality of Experience

Guides, Drivers and Staff

Transport

Uber

To Eat Suggestion: O Pescador (Carvoeiro)

Algarve

One of the best we had in the Algarve Preferably you like fish Great wine list Wonderful friendly service Spectacular view

Quality of Experience

Guides, Drivers and Staff

Transport

Uber

Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata

Lisbon

Informative walk/journey through the streets of Lisbon. Pedro was knowledgeable and friendly. Showed us the highlights of the city in two hours and we covered a lot of ground.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive 2-Hour Sailing Experience on the Tagus River

Portugal

Beautiful way to end our trip to Portugal. Sunset on a sailboat on the Tagus River. Lovely clean boat with friendly crew.

Quality of Experience

Guides, Drivers and Staff

Transport

Tee Time - Oitavos Dunes Golf Course

Portugal

Best of the four courses we played. Make sure you reserve a buggy unless you’re a walker. They do have caddies with push carts. We are in our 70’s and the walk might have been a bit much considering my wife had a knee replacement six weeks prior. Our faithful driver intervened and made sure we had carts.

Quality of Experience

Guides, Drivers and Staff

Transport

Tee Time - Dom Pedro Millennium Golf Course Vilamoura

Algarve

As above Two courses would choose the other one Can’t remember name starts with an “L” I think Laguna more water views

Quality of Experience

Guides, Drivers and Staff

Transport

Tee time - Quinta do Lago Golf Course

Algarve

We love golfing Need we say more If possible plan earlier tee times to have time to relax shower before dinner

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop

Portugal

A must Beautiful landscape If you dare take a dip

Quality of Experience

Skipper was informative and personable

Guides, Drivers and Staff

Transport

Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets

Portugal

A must when visiting Portugal Plan lots of time Special tickets let us skip the enormous lined

Quality of Experience

Guides, Drivers and Staff

Informative

Transport

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

A must on the trip Food wine horrible Not a box wine type, wine list didn’t provide improvement Food fair at best

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hamsa was a wonderful guide and I had a great time. I didn’t have very long but he made sure I got to enjoy the city, the Mosque, and we had an excellent late breakfast at a local restaurant. The hotel Majid arranged was really nice, comfortable and a wonderful breakfast buffet. I would highly recommend. Five stars all around and I will definitely be back for a longer tour of Morocco when I have more time. Two big thumbs up!!

Hotel Review

Hotel Club Val d'Anfa Casablanca

Casablanca

Excellent room with a view of the ocean, very comfortable with a wonderful breakfast buffet.

Authenticity & Character

The decoration and ambience was really beautiful

Location

On the ocean, beautiful

Staff

Very attentive and gracious

Cleanliness & Comfort

The bed is very comfortable and the room was spotless

Activity Review

Casablanca - Landmarks, Culture & Coastal Charm

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Ireland for a solo traveler!!

Adrian helped me make the best itinerary for a solo traveler who happened to be my little sister. He helped make sure that all the locations were safe for her as well as all the tours were catered to exactly what she wanted. I was happy to provide him a long list of everything she wanted to see in her 17 days abroad, and he was able to help her see all the places she wanted to see. She came back to the states with over 3000 pictures to share with the family. Adrian was great and I highly recommend him for your kimkim Ireland travels!!

Hotel Review

Ashling Hotel Dublin

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

GIANT’S CAUSEWAY AND TITANIC TOUR FROM DUBLIN

Ireland

Quality of Experience

Hi

Guides, Drivers and Staff

Transport

All of our guides were extremely knowledgeable, pleasant, and friendly. They picked us up promptly and always introduce themselves.

Buse Nur was not who I interacted with as local specialist. But Emrah Pat, local specialist, who I was in constant contact with was totally awesome!!!! He was so patient with me and stayed in constant contact. He set up tours and drivers and guides that were phenomenal - everything was handled so professional, without delays, stress or any headaches. In an unfamiliar country that I don't speak the language, he was comforting, reassuring, and made me feel safe to know he was always there.
I cannot thank Emrah enough, or Kimkim, for working with my desires, budget and sporadic changes along the 10 day adventure. This is the second tour I've been able to use Kimkim and they have been consistently pleasing to work with. They are my go-to guides!

Activity Reviews

Whirling Dervish Show in Istanbul

İstanbul

A very spiritual and informative and interesting experience. Who knew??? It is unbelieveable how they can do that.

Quality of Experience

Well planned. Easy and interesting to explorethe area nearby.

Guides, Drivers and Staff

Driver was on-spot! Although would have liked extra time to explore the area.

Transport

Punctional, clean, safe

Istiklal Street Food Tour with Galata Tower

İstanbul

Don't know how how you could improve this strreet tour. Guide was excellent, knowlegable, and charming. She made the trip fun and enlightening.

Quality of Experience

the guide and her choice of food to introduce us to.

Guides, Drivers and Staff

Just charming people!

Old City Tour with Hagia Sophia and Topkapı Palace

İstanbul

Could not have improved, everything perfect/

Quality of Experience

Tour guide was proficient in English, professional and knowledgeable.

Food

Food was not included on this tour but had time to grab a bite to eat.

Guides, Drivers and Staff

Everyone knows what they're doing, what they're talking about, and do it right.

Transport

Vans were comfortable, drivers safe. Would help if they knew some English but wasn't really necessary.

Pamukkale Tour

Turkey

This day was absolutely amazing in such a geological and historical perspective. Our guide was excellent and really knew his stuff! He could answer all of our questions and knew the location and Hieropolis stories extremely well. The driver as well was safe, clean van, and professional. Highly recommend!

Quality of Experience

All of it.

Food

No food was offered, but it was not necessary as we could eat on out own

Guides, Drivers and Staff

Very professional and knowledgeable.

Transport

Very comfortable, treated like royalty

Our trip was extremely well planned and organized from flights, to guides, to hotels. Everything was perfect. There was always someone to pick us up from the airport and who would stay with us until we were ready to enter security. In Brazil, people rarely speak English, so it is so important to have an English speaking guide while you are here. Thais is extremely sweet and worked so well with me to find the right excursions in our budget! Five stars!

I appreciated the planning that went into the trip, and Kate's immediate replies when we had questions/issues during the trip.
Note: the Royal Hotel in Portree was probably "royal" 20 years ago, but now it's a 2-star hotel at best.

We enjoyed the Whiskey Food Tour, but expected going to more than one location and having wine besides whiskey (per the description).

Also liked the app. Used it multiple times a day.

Hotel Reviews

Merchiston Residence

Edinburgh

Nice apartment!

Authenticity & Character

Location

Cleanliness & Comfort

Most comfortable beds that we had for the entire trip. The restrooms were a nice size.

The Royal Hotel Portree

Portree

The pictures we were shown were VERY outdated. The hotel is quite run down.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Avalon

Inverness

Nice, clean rooms. Enjoyed breakfast.

Authenticity & Character

Location

A little off the beaten path, but could walk to town in 20 minutes.

Staff

Cleanliness & Comfort

East Claremont Guest House

Edinburgh

Each room was cute; had its own theme. The bathrooms were impossibly small. The breakfast was good.

Authenticity & Character

Location

We were approximately a 15 minute walk from Old Town / New Town.

Staff

Cleanliness & Comfort

One of our rooms had a bed that slanted. Bathrooms were hard to navigate for our taller family members.

Activity Reviews

Private Scotch Whisky & Artisan Food Tasting Tour

Edinburgh

Joann, our guide, was quite enjoyable and knowledgeable. But disappointed that the "tour" was one restaurant. And disappointed that no wine was available to taste, as indicated in the write-up.

Quality of Experience

add another restaurant, and wine (or update the description to exclude wine)

Guides, Drivers and Staff

Transport

Since we only went to one restaurant, not sure why we met where we did, only to walk another 15 minutes to get the restaurant

Talisker Distillery

Scotland

Didn't do. It would have cost 100 pounds to taxi to and from the distillery from Portree. Would recommend scheduling something else in its place in the future.

Loch Ness Cruise and Urquhart Castle

Scotland

This was the family's overall pic. It was an enjoyable boat ride to the castle. Appreciated the comedy of the guide on board. The castle is beautiful!

Quality of Experience

Guides, Drivers and Staff

also loved the bus driver's sense of humor

Transport

Edinburgh Old Town Tour

Edinburgh

Stuart was a great tour guide! Funny and informative.

Quality of Experience

Guides, Drivers and Staff

Explore Glen Affric, Culloden, and Clava Cairns Tour

Inverness

Our guide Cammy was awesome! She did an incredible job explaining EVERYTHING. Glen Affric is incredibly beautiful!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an incredible experience in Iceland from start to finish. Everything was so well organized by Gummi, who was incredibly responsive, thoughtful, and attentive to our interests and needs. His suggestions were excellent, and every location and experience felt perfectly chosen for us.

Our guide, Bessi, was truly phenomenal. He was personable, knowledgeable, and went above and beyond to make our trip special. He really took the time to get to know us and tailored the experience to our interests. He was also incredibly flexible, able to pivot and adjust our plans based on the weather and conditions while still making every day feel seamless and unforgettable.

It truly felt like a personalized trip rather than a standard tour. We saw incredible waterfalls, glaciers, lagoons, craters, hikes, and so much more — but it was the little details, the flexibility, and the genuine care that made this a trip of a lifetime. We couldn’t have asked for a better experience!

Our trip to Vietnam and Cambodia was unforgettable! KimKim hit a home run with every aspect of the vacation - from itinerary to hotels to sights to guides - it was all perfect. We especially loved our guides Leong (Hanoi), Ann (Hoi An), Richard (Saigon), Sang (food vespa guide in Saigon), and Yun Sophea in Cambodia. Our trip consultant, Alex, was in touch with us every step of the way to make sure things were going well. We have done a trip to Morocco with KimKim, as well as this one to Southeast Asia, and could not be more satisfied with both experiences. We will absolutely use them for future vacations!

Hotel Reviews

Metta Residence & Spa

Krung Siem Reap Siem Reap

This hotel was a true gem! Tucked away on a quiet street in Siem Reap, this hotel was a welcome haven after a very busy day of visiting temples and sights. We loved the foot massages at the spa, they were excellent. The room was very large with great air circulation. The dining room was nice for breakfast and the staff was gracious and so friendly. It was very easy to hop on a tuk-tuk to go visit Siem Reap's vivid old city with its canal and Pub Street. A perfect place to stay in a wonderful city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orchid Saigon Hotel

Ho Chi Minh

This hotel was in a great location and had a very nice staff. It was a little bit dated inside, and the room was small, but that is probably how most rooms are in Ho Chi Minh City. The staff was very nice and gave us excellent options for restaurants nearby.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hoi An Moon Premium Boutique Hotel & Spa Resort hotel

Hoi An

This was our favorite hotel on our trip. The hotel is brand new, and it is part of a 5-star hotel brand. The staff was the most attentive and gracious we have encountered and their breakfast was fabulous. Best coffee and food selection we have seen. The room was beautiful and spacious and we enjoyed the foot massage we got in the spa. We would absolutely recommend this hotel to anyone visiting Hoi An!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradise Elegance Cruise

This cruise was stellar! We loved our cabin and spent a lot of time relaxing on the balcony. We wish we had stayed for two days!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi L' Heritage Hotel & Spa

Hanoi

This was a lovely hotel in the perfect location. We especially appreciated the large sized room and excellent air conditioner. The breakfast on the top floor was delicious and a perfect start to our days in Hanoi. The staff was gracious and were were very pleased all around.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Saigon By Night and Food By Vespa (Group Tour)

Ho Chi Minh City

This is a "must do" in Ho Chi Minh City! Our guide, Sang, was exceptional. It was pouring rain during most of our vespa adventure but oddly that just added to the authentic feel of the experience. A huge thank you to Sang for his insights and humor on the excursion!

Siem Reap - Explore Angkor Complex Temples by bike

Siem Reap

We loved this so much. On the bikes you get to see the back side of the temples and some of the villages that are in the complex. We highly suggest visiting the complex this way!

Hoi An - Ba Na Hills - Golden Bridge - Hoi An (Group tour - SIC)

Vietnam

Ba Na Hills is an impressive feat of engineering and really amazing architectural detail and gardens. However, if you don't love amusement parks and tourist-centered attractions, this could be a long drive for not much to offer you. I enjoyed the flowers and landscape and detailed work in the french village architecture, but my husband felt trapped that we had to be up on the hill for four hours. Beautiful and worth it for the right people. My husband was not that person!

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

This was a true slice of life on the MeKong Delta area. As it was low season and rainy, we had the area pretty much to ourselves so it was surreal to float down the river and experience the lush tropical atmosphere and sounds of the birds. Really great!

Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An

Vietnam

Don't miss a boat cruise on Ha Long Bay! Worth the travel and it is a unique experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We really want to thank you Audrey, for creating such a fantastic trip and for all your assistance while we were sick. Your arranging for us to see a doctor in Arles was extremely helpful and we were able to get medication to help us for the remainder of our trip.

Although being sick changed our trip and we were not able to do all the things as planned, our experience of France, the lovely people, the amazing food and beautiful countryside will leave us with lasting memories which we will cherish forever and we owe all of this wonderful experience to you!

I would like to mention some of the places in which we stayed and the individual owners who made our stay with them exceptional.
The little boutique hotel in Carcassonne was amazing, such a lovely place! Although we were only there one night the owners were fantastic. Katy and her husband are the most accommodating owners. They were very helpful in helping us get a taxi to our meeting point for the Medieval City tour. Katy makes a delicious breakfast consisting of many homemade items. They also recommended an amazing restaurant within walking distance where we enjoyed the delicious local Cassoulet and some local wine. Our guide for the Medieval City was incredible. She was very knowledgeable of Medieval City, and we learned so much history of the area,

Mas Petit Fourchon in Arles is beautiful Provençal farmhouse and Pascale the owner is such a lovely and welcoming person. Her estate is beautiful and the three days we spent there were very much needed and gave us the opportunity to rest in a peaceful and lovely environment.

The Arcanse Hotel in Arcachon was also a very lovely place in a great location. They served a wonderful breakfast, and all the staff were extremely helpful.

I would like to mention both the wine tours we attended were wonderful. Charly our guide in the Burgandy area was very knowledgeable and we learned so much about the wine production in that area. The two wineries where we tasted were lovely and the wine was amazing!
The lunch and wine tour and tasing at Chateau Guiraud was most enjoyable. The food at the restaurant was incredible and we learned a lot about the production of the sweet wine of that area. Our guide for the tour was very knowledgeable, and we really enjoyed the entire day.

Lourdes was a very special experience for us. I have been wanting to visit Lourdes for so many years, and I was so happy to finally experience such a special place. We were able to attend the Dutch Pilgram's Mass, and we did the candlelight processions both nights that we were there. We had a lovely suite at the Le Grand Hotel Gallia in Lourdes.

Our train trip from Arcachon to Paris was a bit stressful. The train from Arcachon to Bordeaux was 15 minutes late in arrival at Bordeaux so we missed our original train to Paris. We had a four hour wait but they were able to get us on another train but unfortunately, they could not provide us with reserved seats which presented a bit of a stressful train ride for us. We had to change seats several times. Fortunately, two lovely gentlemen who boarded the train at two different stops gave up their seats for me for which I was most grateful. The train was very full, and it would have meant moving all our luggage to try to find another seat. We did make it back to Paris without having to move to a different car with all our luggage thanks to the very kind gentlemen who gave up their seats.

The entire trip was fantastic, and we are very grateful to you, Audrey for making all the wonderful arrangements and for your assistance while we sick. As I mentioned it is unfortunate we could not do all the events as planned and there were days, we just had to push through to the next hotel but we thoroughly enjoyed all that we were able to experience and we met some lovely people and enjoyed the beautiful countryside of France.

Thank You, Audrey! I would for sure recommend you and Kimkim to anyone wanting to experience a wonderful vacation.

Additionally, the Kimkim app was great!

All the Best
Bonnie and Dennis

Hotel Review

Mas Petit Fourchon

Arles

The Mas Petit Fourchon is a fantastic Provencal farmhouse just outside of Arles. The house is beautiful and the owner, Pascale was very warm and welcoming. She ensures your stay is most enjoyable and relaxing. The grounds are beautiful; there is also a lovely pool for swimming and relaxing. Additionally she raises Camargue horses which are beautiful. Also, on her property are Alpacas and two lovely dogs which will greet you upon arrival. Her estate is very family friendly with a playground area for children. She severs a lovely breakfast out on the patio which was most enjoyable. The Bed and Breakfast is only 3 kilometers from Arles. I would highly recommend a stay at this lovely Bed and Breakfast.

Authenticity & Character

The house is very authentic with lovely decor.

Location

Lovely place and perfect for exploring the area around Arles

Staff

The owner Pascale is a very warm and welcoming person

Cleanliness & Comfort

our room was very clean and well furnished with everything we needed

Activity Reviews

Guided Visit of the Medieval City of Carcassonne

Carcassonne

Our guide was extremely knowledgeable regarding the history of the Medieval City of Carcassonne. She made the tour most enjoyable.

Immersive Experience at Château Guiraud

sauternes

The food at the Chateau Guiraud restaurant was incredible. We loved the tour and learned so much about the history of this estate and the production of their sweet wines. Our guide for the tour was very knowledgeable and explained everything about the production of their wines.

Côte de Beaune or Côte de Nuits wine tasting tour

France

Charly was an excellent tour guide. He was very knowledgeable about the area and winemaking. He took us to two lovely wineries for tasting and a tour. We learned so much about the Burgandy area wines and production. It was a lovely day.

Quality of Experience

Guides, Drivers and Staff

Transport

Looking back on our recent trip to Japan, one of the things we’re most grateful for is having Ben help us plan it. He took the time to understand what we wanted from the trip, and from the start, we felt like we were in very good hands.

Ben was incredibly responsive throughout the planning process and paid attention to all the little details that made such a difference. Our itinerary gave us a great balance of memorable experiences and time to explore on our own. During our trip, Ben checked in every day to see how we were doing and provide assistance as needed

One of our favorite memories was the Yamazaki Distillery tour. It was such a unique experience and a real highlight of the trip, exactly the kind of personal touch that made our time in Japan so memorable.

The guides Ben arranged were another highlight. They were knowledgeable, personable, and added so much to our experience at each destination.

We came home with so many wonderful memories and truly appreciate all the care Ben put into making our Japan trip so special. We would absolutely recommend him to anyone planning a trip to Japan.