Kimkim Trip Reviews

4.8
Based on 19,537 ratings
Read 19,537 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Mother/Daughter Paris trip!
France | Mar 8 - Mar 13, 2026

R
Renee K.
Flagami, FL | Reviewed on Mar 14, 2026
We had such a wonderful trip! The details were perfect, and our tour guides from Paris & Beyond were excellent. Thank you for all of the recommendations and suggestions for our Mother/Daughter trip! Read more

We had such a wonderful trip! The details were perfect, and our tour guides from Paris & Beyond were excellent. Thank you for all of the recommendations and suggestions for our Mother/Daughter trip!

Hotel Review
Hotel Brighton
Paris

The hotel is in a wonderful location, and the staff is so accommodating! Our only complaint was the quality of the mattress and pillows which were not comfortable at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As mentioned above, the mattress and pillows were uncomfortable
Activity Reviews
Moulin Rouge Evening Performance with Dinner
Moulin Rouge Evening Performance with Dinner
Paris

It was fun but not sure I would recommend or go again. It's very factory like and you're herded in like cattle. An interesting evening.

Quality of Experience
Food
Guides, Drivers and Staff
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Lilly was the best tour guide! We loved listening to her passionate stories!

Quality of Experience
Guides, Drivers and Staff
Montmartre
Montmartre
Paris
Seine River Gourmet Dinner Cruise with Wine Pairing
Seine River Gourmet Dinner Cruise with Wine Pairing
Paris

A must-do for any visitors! We had a wonderful evening. The food and sights were fabulous. Quality of the boat and staff were first class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The taxi couldn't get us close to the boat, so we got a little confused finding the location.
Private Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

Agatha was a great tour guide who was very knowledgeable and full of interesting stories.

Guides, Drivers and Staff
Macaron Cooking Class
Macaron Cooking Class
Paris

We had a very good time, but were surprised it was in the apartment of the chef. We were with a father and his son, who were very nice, and we had a great time.

Quality of Experience
Guides, Drivers and Staff
Arc de Triomphe - Self-guided Tour (tickets only)
Arc de Triomphe - Self-guided Tour (tickets only)
Paris
Private Exploration of Fleat Market
Private Exploration of Fleat Market
Paris

Very interesting wandering through the streets and visiting hundreds of flea market booths. Fabulous opportunity to see antiques and beautiful jewelry.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Mar 15, 2026
Thank you so much for taking the time to share such thoughtful feedback — it truly means a lot. I’m delighted to hear that your Mother-Daughter trip was so memorable and that the experiences, guides, and recommendations made your time in Paris special.
I’m especially glad to know that your guides made such a positive impression. Agatha and Lilly are exceptional, and it’s wonderful to hear how much you enjoyed their stories and expertise. Your comments about the Seine dinner cruise, the flea...
Read more

Thank you so much for taking the time to share such thoughtful feedback — it truly means a lot. I’m delighted to hear that your Mother-Daughter trip was so memorable and that the experiences, guides, and recommendations made your time in Paris special.
I’m especially glad to know that your guides made such a positive impression. Agatha and Lilly are exceptional, and it’s wonderful to hear how much you enjoyed their stories and expertise. Your comments about the Seine dinner cruise, the flea market exploration, and the macaron class paint such a vivid picture of your days — it sounds like you embraced every moment.
I also appreciate your honest notes about the Hotel Brighton. While I’m happy the location and staff worked well for you, your feedback about the mattress and pillows is important, and I’ll be sure to pass that along so they can continue improving the guest experience.
Thank you as well for sharing your impressions of Moulin Rouge. It’s helpful to know how the evening felt from your perspective, and your insight will guide future recommendations.
Most of all, I’m so glad this trip gave you both time together, wonderful memories, and experiences you’ll carry with you. It was a joy helping you plan it, and I’d love to support you again whenever you’re ready for your next adventure in France.
Warmly,
Liz and the rest of the France Team

Excellent Custom Vietnam
Vietnam | Feb 23 - Mar 6, 2026

Tara
Tara M.
Kansas City, MO | Reviewed on Mar 13, 2026
We had a memorable, enjoyable, stress-free trip through Vietnam planned from start to finish with Long from Realistic Asia. Our initial contact was only 6 weeks prior to the trip which did not leave much time for planning, however the trip was fully planned and booked within a short two-week time period. After giving Long ideas about what we’d like to do and how much time we had, he planned an initial itinerary that we tweaked a few times before settling on our 11 days in Vietnam that was... Read more

We had a memorable, enjoyable, stress-free trip through Vietnam planned from start to finish with Long from Realistic Asia. Our initial contact was only 6 weeks prior to the trip which did not leave much time for planning, however the trip was fully planned and booked within a short two-week time period. After giving Long ideas about what we’d like to do and how much time we had, he planned an initial itinerary that we tweaked a few times before settling on our 11 days in Vietnam that was perfectly paced according to our request for a “somewhat busy” itinerary, leaving some time for relaxing. We requested private tours and transportation throughout the trip including airport transfers, tours, car travel between two locations and two domestic flights which required a lot of coordination and was executed without issue. We visited Hanoi, Hue, Hoi An and Ho Chi Minh with daily tours in each location. From start to finish everything went off without a problem, drivers and tour guides were always on time. The drivers were excellent in the busy cities, driving between cities and outside of cities to tours in more far-reaching areas. We enjoyed each of the tours that were chosen based on our preference for experiencing the culture and food of Vietnam and ranged from street food tours to historical tours to dinner with a local family. All of the guides were fluent in English, knowledgeable and personable. Mr. Sea and Mr. Koi who work with Realistic Asia were excellent guides in Hanoi and Ho Chi Minh. Each of the hotels was located in a great area and was very comfortable with excellent breakfasts. Notably, in addition to all the planning/coordination of logistics, what stands out with working with Realistic Asia is the experience while on the trip where I felt taken care of throughout with Long keeping in contact to ensure we were being picked up on time, the guides were on time, confirming times for pick up, and that accommodations were to our liking. I felt that if there were any issues, that I had someone I could rely on. I highly recommend Realistic Asia.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 14, 2026
Dear Tara, Thank you very much for taking the time to share your review and thoughts after your recent 11-day trip. I'm really happy that you had a great experience overall. Although your time in Vietnam was not very long and there are still many wonderful places waiting to be explored, I believe that you and your beloved partner had a memorable journey and gained a deeper understanding of the people, culture, and cuisine of Vietnam. It was a pleasure assisting you with your trip, and I... Read more

Dear Tara,

Thank you very much for taking the time to share your review and thoughts after your recent 11-day trip. I'm really happy that you had a great experience overall.

Although your time in Vietnam was not very long and there are still many wonderful places waiting to be explored, I believe that you and your beloved partner had a memorable journey and gained a deeper understanding of the people, culture, and cuisine of Vietnam.

It was a pleasure assisting you with your trip, and I sincerely hope Realistic Asia will have the opportunity to welcome you back again in the near future.

Warm regards,
Long

Guides in Iguazu were informative and support...
Argentina | Mar 4 - Mar 11, 2026

Jeff
Jeff J.
Australia | Reviewed on Mar 13, 2026
Guides in Iguazu were informative and supportive, I would leave my greatest praise for Selena who guided us through most of the Mendoza visit.. an excellent job done by her. Read more

Guides in Iguazu were informative and supportive, I would leave my greatest praise for Selena who guided us through most of the Mendoza visit.. an excellent job done by her.

Activity Reviews
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Chacras de Coria

Visited a large vineyard complex, and enjoyed good wine with a good description of the process and varieties. Had a great dining experience in Uco Valley at the second of our winery visits.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day City Tour in Mendoza
Half Day City Tour in Mendoza
Chacras de Coria

Drove and walked around the city centre. Great descriptions of the parks , monuments, history and current lifestyle by Selena our guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in Uco Valley
Hiking in Uco Valley
Chacras de Coria

Climbed our way to 2000 metres on a short guided walk. The pre Andes still provides some majestic scenery, and we were fortunate to see wildlife with foxes and buzzards up fairly close.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wineries
Full-Day Wineries
Chacras de Coria

Tasted some beautiful wines and talked with local staff to get a better understanding of what the region offers. Only down side is the extremely high cost to freight goods to US or Euro destinations.. freight often costing more than the produce itself.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Iguazú Falls Brazilian side
Half-Day Iguazú Falls Brazilian side
Puerto Iguazú

See the falls from below on a 90 minute casual walk on the Argentine side.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Simple and smooth entry to the park, program ran to time, guide managed ticketing for those that hadn’t already purchased entry tickets. (Do buy ahead if you can, it makes things simpler). The sites are amazing, mostly from the top of the falls, but take the boat ride that takes you under the falls, it’s brilliant, but prepared to be wet.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez

We had a great experience! Highly recommend ...
Vietnam | Mar 2 - Mar 9, 2026

D
DONNA P.
Seattle, WA | Reviewed on Mar 13, 2026
We had a great experience! Highly recommend Kimkim. Working with Alex for the planning was smooth and all changes were handled with our best interests in mind. Mr. Nguyen Thahn Binh thoroughly enjoys his job and always greeted us with his smile. With specific dietary concerns, he made sure each cafe/restaurant was aware. He was enthusiastic, answered our many questions, was delightful, knowledgeable, and was excellent in getting us exactly where we needed to be to capture the perfect... Read more

We had a great experience! Highly recommend Kimkim. Working with Alex for the planning was smooth and all changes were handled with our best interests in mind. Mr. Nguyen Thahn Binh thoroughly enjoys his job and always greeted us with his smile. With specific dietary concerns, he made sure each cafe/restaurant was aware. He was enthusiastic, answered our many questions, was delightful, knowledgeable, and was excellent in getting us exactly where we needed to be to capture the perfect photo. Our driver, Bo, was always there to collect us after each adventure. He was courteous, polite and respectful.

Local specialist: Alex Dang

The service provided by Sophie was fantastic....
France | Feb 28 - Mar 8, 2026

K
Keaton F.
France | Reviewed on Mar 13, 2026

The service provided by Sophie was fantastic. Every logistical detail of the trip was taken care of and every excursion was an absolute blast.

Local specialist: Sophie Bonaque

José was an exceptional tour guide. Knowledge...
Spain | Feb 26 - Mar 6, 2026

Martha
Martha B.
Miami, FL | Reviewed on Mar 13, 2026

José was an exceptional tour guide. Knowledgeable is an understanding! And personable beyond expectations! I highly recommend if you want historical background and palace I intrigue, which I did!
Maria’s tour of Musé Sophia Reina was eye opening for this American! She is an awesome host and guide with detailed knowledge and passion for the modern art within the museum!
I highly recommend!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Mar 13, 2026

Dear Martha.
We are so happy to hear that you had such a great time with our guides in Madrid.
Thanks a lot for your feedback!

Trang set up a perfect adventure for us, it i...
Vietnam | Feb 19 - Mar 11, 2026

Dottie
Dottie J.
San Jose, CA | Reviewed on Mar 12, 2026

Trang set up a perfect adventure for us, it included biking, lots of sightseeing, historical and socially interesting activities we thoroughly enjoyed. Trang was available to us 24/7, she smoothed out any issues we encountered with great solutions and had our best interests in mind always. What a professional and personable specialist! Thank you Trang!!!

Local specialist: Trang Pham

Over all our trip was amazing. Morocco is ...
Morocco | Mar 2 - Mar 10, 2026

K
Karen B.
New York, NY, USA | Reviewed on Mar 12, 2026
Over all our trip was amazing. Morocco is an exceptionally beautiful country both in natural beauty and artistically. We found the Moroccan people to be extremely welcoming. Majid always responded to me very quickly both in planning and during the trip. Highlights were our hike with Mohammad in Dades followed by lunch in his house, the trip to the Sahara desert, the Todra gorge the Hammam. If I had realized how much time I would spend in the car I probably wouldn’t have booked this... Read more

Over all our trip was amazing. Morocco is an exceptionally beautiful country both in natural beauty and artistically. We found the Moroccan people to be extremely welcoming. Majid always responded to me very quickly both in planning and during the trip. Highlights were our hike with Mohammad in Dades followed by lunch in his house, the trip to the Sahara desert, the Todra gorge the Hammam. If I had realized how much time I would spend in the car I probably wouldn’t have booked this trip but almost all of the trip is done driving in stunning Mountain Views so totally worth it! Having a driver made everything so much easier although we wish he were more communicative. He changed the route without telling us so we didn't understand why we weren’t stopping at the places on our itinerary. He also would stop and we’d get out of the car and have no idea why we were stopping there. Once we thought we were a hurry so we spent less time on the stops only to get to our destination 2 1/2 hours early , having to wait for our camel ride Another disappointment was the e-bike ride we booked in the Todra gorge. Our hotel was a short ride to the gorge, we could have biked from the hotel but instead we were taken a half hour away There were no e-bikes and after about an hour into the ride in a very uninteresting garden of wheat fields I asked for the second time what about the gorge and he said it would be a 3 hour RT bike ride from there and way too hard without e-bikes. It was a wasted day. There’s a great hike in the gorge we would have preferred to do but it was too late in the day at that point. Another disappointment was that we after booking the tour we decided to change to the higher tier luxury tour and I asked what the difference was from what we had originally booked. Majid said mostly accommodations and added a Hammam spa. We were in all the same hotels that we were originally booked in, but still in probably the least expensive, smaller rooms without fireplaces or terraces. It did not seem like we were upgraded even though we paid a higher price. After I asked Majid about it, we did get a bigger room with a terrace our last night.

Hotel Reviews
Riad Ksar Ighnda
Asfalou

Beautiful outdoor area. The view from our window was striking. There is an old mosque and Kasbah on the hotel property that you must see. The buffets were incredibly delicious with so many choice. Another really great hoyel

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

A highlight of the trip. I expected to eat in time plates around a fire but we had a very cozy and warm inside restaurant. The outdoor area also had so many places to sit even a tree house. I had wished we booked 2 days. I absolutely loved every minute

Authenticity & Character
Location
Amazing to be in the middle of the Sahara desert
Staff
Cleanliness & Comfort
Very comfortable. Can’t really be considered camping
Auberge Le Festival Todra Gorge
Aït Baha

We loved this hotel. The outside area had so many places to take in the gorgeous view. We also loved the fireplace in our room. We had a very spacious suite with a large living room. Be on the lookout for a very friendly black and white cat!

Authenticity & Character
Location
Very close to the gorge
Staff
The only place in Morocco where the staff seemed unfriendly. Even our driver noticed
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

This was probably the least appealing hotel in our tour but was made up for by Mohammad who seemed to do everything there, from concierge to waiter to launderer. He was incredibly hospitable and made up for what the hotel lacked. We were so grateful he told our driver who was about to take a different route , that there was a much more scenic route which was so worth a few extra minutes. The whole ride had stunning views. Dinner at the hotel was exceptional!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very hard bed
La Maison Arabe Hotel
Marrakech

Wonderful staff and a really memorable Hamman. My skin has never felt better. Georgeous decor and outstanding food. A complementary bottle of wine. We loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

It's been 5 days since the Hammam and my skin still feels so soft! We loved the Hammam! I've never had so much dead skin removed it feels amazing to be free of it. We loved being pampered! My husband and I thought we'd be separated but we did the whole experience together. We loved it so much we looked to see if we could get one in NYC, but my guess is that it won't be as good as the one we had in Morocco.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Totally worth seeing, fascinating site. Our guide went a little fast for me and I would have liked more info about the site. He did get us into the house of someone who lived in Ait Benhaddou and that was very interesting to me!

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

I don't think I really understood where the Tizi-n-Tichka Pass was. would have liked more communication from the driver

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Ouarzazate via Draa Valley
Merzouga to Ouarzazate via Draa Valley
Morocco

Spectacular views! Our hotel was an hour further than Ouarzazate (worth it because it was a wonderful hotel), but the itinerary said it was a 4 hour trip but it was actually a 6 hour trip. If we had known that we probably have timed things differently.

Quality of Experience
Guides, Drivers and Staff
Wish the driver had told us the route he was taking before we started (he changed the route from the map we were given by Majid) and wish he had told us the night before it was a 6 hour trip. Needed more communication from the driver in general
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

A once in a lifetime experience. I wish we could have stayed 2 days. It's so amazing to be in the middle of the Sahara desert. The camp site was amazing!! I thought we'd be eating out of tin plates by an outside fire - but we had a very comfortable inside restaurant (it was cold outside!) The camp was beautifully decorated with lots of outside places to sit including a tree house. We loved every minute

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Todra Gorges to Merzouga Sunset Camel Ride via Rissani
Todra Gorges to Merzouga Sunset Camel Ride via Rissani
Morocco

Beautiful trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Todra Gorge E-Biking Experience – 2 Hours
Todra Gorge E-Biking Experience – 2 Hours
Morocco

There are no e-bikes There is no view of the gorge unless you want to do a 5 ride that should really be done on an e-bike. Our itinerary said e-bike ride starting in the village and soon after arriving at the gorge. After an hour through some wheat plots I asked about the gorge and was told it would be very difficult to do without e-bikes. Our hotel was probably a 5 minutes bike ride to the gorge but this place was a half hour car ride from the gorge. A total waste of a day. Very disappointing

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades

A Highlight of the trip was our hike with Mohammad. We loved seeing his house, meeting his family and hearing how he lived. He talked a bit about Islam and this was fascinating to me. Mohammed is a very spiritual person. He made a huge impression on me and my husband.

Quality of Experience
Food
We loved eating the olives from his trees and the bread from his wheat gardens
Guides, Drivers and Staff
Mohammed is an outstanding guide
Transport
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco

Spectacular views. A longer trip than I anticipated - It was very cloudly that day but we returned the same way and the views are amazing for the whole trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable car!
Marrakesh Medina & City Tour
Marrakesh Medina & City Tour
Marrakesh

We spent way too much on things we bought. It would have been helpful to get more insight on how to negotiate prices. Later in our trip on the way to the Sahara we stopped at a market that had rugs for a fraction of the price we paid in Marrakesh. We wish we had been to told to wait.

Quality of Experience
Guides, Drivers and Staff
Our guide Hammid is still helping us with some items we bought and are having shipped. He has been incredibly helpful and kind!! He went above and beyond We are very appreciative!!!
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Very interesting but for me the food was a bit bland compared to the food we had later in the trip

Quality of Experience
Food
The olives!
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 13, 2026
Hello Karen,
Thank you so much for taking the time to share your detailed feedback. I’m delighted to hear that you had an amazing trip overall and enjoyed Morocco’s natural beauty, cultural experiences, and highlights such as your hike in the Dades, the Sahara Desert, and the Todra Gorge. It’s wonderful to know that I was responsive and contributed positively to your experience throughout the journey.
We are also sorry to hear that your e-bike experience and some aspects of your hotel...
Read more

Hello Karen,
Thank you so much for taking the time to share your detailed feedback. I’m delighted to hear that you had an amazing trip overall and enjoyed Morocco’s natural beauty, cultural experiences, and highlights such as your hike in the Dades, the Sahara Desert, and the Todra Gorge. It’s wonderful to know that I was responsive and contributed positively to your experience throughout the journey.
We are also sorry to hear that your e-bike experience and some aspects of your hotel accommodations did not meet your expectations. Your insights help us refine our itineraries and make better arrangements for guests who book premium tours.
Thank you again for your honest feedback and for choosing us for your Moroccan adventure. I hope to welcome you again and provide an even better experience on your next trip.
Best,
Majid

Flawlessly planned trip! No worries from start to finish.
Costa Rica | Feb 17 - Feb 26, 2026

F
Frederick R.
Chicago, IL | Reviewed on Mar 12, 2026
Each step of our trip was flawless! While traveling in a foreign country, KimKim made sure that everything was in place for us, from transit to/from the airport, to the delivery and pickup of our auto rental, to the hotels and activities! I would recommend KimKim to friends and family. Read more

Each step of our trip was flawless! While traveling in a foreign country, KimKim made sure that everything was in place for us, from transit to/from the airport, to the delivery and pickup of our auto rental, to the hotels and activities! I would recommend KimKim to friends and family.

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José

Very helpful staff and good location for restaurants, park, and museums. Good ending for our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Just a quick 5-minute walk down to the beach. Glorious view of the ocean from the pool/bar area.
Staff
Cleanliness & Comfort
Hotel Eco Arenal
Fortuna

Great location and wonderful staff! One way to improve the room would be to provide indirect and/or lamp lighting. There was only overhead lighting.

Authenticity & Character
Location
The balcony opened up to a view of Arenal Volcano---very cool!
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

Good place for us to start our trip. The restaurant made a good sandwich.

Activity Review
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Lots of fun and very educational! Our guide, Jorge, was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Jorge was wonderful!
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 13, 2026
Hello Fred,
Thank you so much for your kind words. We are truly happy to hear that every step of your trip went smoothly and that you felt well supported throughout your travels.
It is wonderful to know that the transfers, car rental, hotels, and activities all worked out seamlessly and helped make your experience in Costa Rica enjoyable and stress free. That is exactly the kind of trip we hope to create for our travelers. Thank you as well for recommending KimKim to your friends and... Read more

Hello Fred,
Thank you so much for your kind words. We are truly happy to hear that every step of your trip went smoothly and that you felt well supported throughout your travels.

It is wonderful to know that the transfers, car rental, hotels, and activities all worked out seamlessly and helped make your experience in Costa Rica enjoyable and stress free. That is exactly the kind of trip we hope to create for our travelers.

Thank you as well for recommending KimKim to your friends and family. It means a lot to us. We hope Costa Rica left you with many beautiful memories, and we would love to help you plan another adventure in the future.

Pura Vida!
Yuliana

We loved our time in Italy overall! Our small...
Italy | Mar 2 - Mar 11, 2026

Kami
Kami M.
Chicago, IL | Reviewed on Mar 12, 2026

We loved our time in Italy overall! Our small group tours were some of our favorites!

Local specialist: Anita Matijasevic

FANTASTIC PHILIPPINES MONTH LONG TRIP
Philippines | Feb 1 - Feb 27, 2026

paul
paul c.
Newark, NJ | Reviewed on Mar 12, 2026
What a great trip.
It took a long time to get the trip right, but with the great help ofCami we got there, Cami was very patient as this was a special trip for myself and my wife, getting the balance right between having enough time in one place and getting the accommodation right all took time and Cami was very knowledgeable and helpful .
We spent the whole of February travelling the Philippines and hit was wonderful, saw so many places, great trips and excursions, all private as well...
Read more

What a great trip.
It took a long time to get the trip right, but with the great help ofCami we got there, Cami was very patient as this was a special trip for myself and my wife, getting the balance right between having enough time in one place and getting the accommodation right all took time and Cami was very knowledgeable and helpful .
We spent the whole of February travelling the Philippines and hit was wonderful, saw so many places, great trips and excursions, all private as well which was great.
All pick up from hotels, airports, ferry terminals all went great and according to plan, not one thing what wrong which was amazing
Would defiantly use KimKim again and a big thank you and shout out to Cami.

Thank you very much.

From Shirley & Paul

Hotel Reviews
Holiday Inn Express Manila New Port City
Pasay

Typical busy airport hotel, breakfast was like zoo feeding times, manic and hard to get a seat. Only there for 2 different nights for transfers. Shopping mall over the road is great for for etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Two Seasons Coron Bayside Hotel
Coron Town

Great location, staff all very nice Lovely rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huni Lio
El Nido

Lovely hotel in a great setting, Hun Lio estate is great, nice upmarket feel to it. A good choice of restaurants and downtown only 10-15 mins by tuk tuk Great Staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Henann Resort Alona Beach

Lovely Hotel in a great setting right on the beach and walkable to nightlife/shops etc.

Authenticity & Character
Location
Staff
staff at beach bar a bit rude
Cleanliness & Comfort
Bluewater Maribago Beach Resort
Cebu City

Great location. I will say though everything through the hotel is very very expensive, drinks food etc. Staff lovely, location great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elysia Beach Resort

Lovely hotel, albeit rather basic (bathroom area) staff are great as is the food. not a lot else to do though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
bathroom a bit basic (shower awful)
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Mar 13, 2026

Thank you for your wonderful review Shirley and Paul. I'm very happy to hear you had a great Philippine experience.
Thank you for choosing to travel with us. It was a pleasure to organize your trip and I look forward to organizing another unforgettable trip for you in the future!
Cami

Ten Days in Norway
Norway | Mar 1 - Mar 10, 2026

Stephen
Stephen C.
Ashburn, VA | Reviewed on Mar 12, 2026
Mathia did a good job arranging a nice selection of different locations in Norway, and scenic modes of transportation between locations. The hotels she selected for us were very nice, and generally well located for walking and accessing public transportation. The tour guides she booked for us were excellent. She did a wonderful job rescheduling our Northern Lights Safari due to inclement weather on the originally scheduled date. My only disappointment was when she said she could not book... Read more

Mathia did a good job arranging a nice selection of different locations in Norway, and scenic modes of transportation between locations. The hotels she selected for us were very nice, and generally well located for walking and accessing public transportation. The tour guides she booked for us were excellent. She did a wonderful job rescheduling our Northern Lights Safari due to inclement weather on the originally scheduled date.

My only disappointment was when she said she could not book the planned dog sledding experience. When I looked into this myself I found many opportunities, and arranged a great experience on my own.

Visiting Norway was a great experience. The country is beautiful at every turn, the food is wonderful, and the people very friendly.

Hotel Review
Mefjord Brygge
Mefjordvær, Senjahopen

It is rated one star, and lived up to its rating. The manager was only person that we met in Norway who was not friendly nor helpful. Visitors should plan on paying high prices for every little extra thing.

Authenticity & Character
Location
Staff
General staff was good, but manager needs some hospitality training.
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Mar 13, 2026

Dear Stephen,
Thank you very much for your nice feedback. I’m really happy to hear that the trip went well and that most of the accommodations were satisfying for you.
I would also like to apologize for the dog sledding tour situation. The supplier in Senja that I usually work with had placed me on a waiting list, and it seems you were quicker than me in securing the activity on your own.
Wishing you and your family all the best, and thank you again for traveling with us. :)
Mathia

Lorena did an amazing job communicating, bein...
Chile | Feb 14 - Feb 23, 2026

K
Karl W.
Herndon, VA | Reviewed on Mar 12, 2026
Lorena did an amazing job communicating, being responsive and clear regarding our 8 day trip to Chile in February. Every single transport, accommodation and tour was really well done and reliable. We had weather issues in the Atacama that caused some reworking of itineraries and they were handled greatly. Shoutout to the Hotel Desertica who handled the numerous weather related power outages really well, even serving dinner by candlelight. Overall a great experience with Kimkim and... Read more

Lorena did an amazing job communicating, being responsive and clear regarding our 8 day trip to Chile in February. Every single transport, accommodation and tour was really well done and reliable. We had weather issues in the Atacama that caused some reworking of itineraries and they were handled greatly. Shoutout to the Hotel Desertica who handled the numerous weather related power outages really well, even serving dinner by candlelight. Overall a great experience with Kimkim and its on to Morocco with them! Thanks again to Lorena and all supporting staff.

Hotel Reviews
Hotel Desertica
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 12, 2026

Thanks so much, Karl! 😊 Glad you had a great trip to Chile with Laura, despite the weather curveballs - I will pass along the shoutout to Hotel Desertica. Enjoy planning your Morocco adventure with Kimkim!
Best,
Lorena

Australia Adventure: Sydney, Port Douglas, Uluru, and Melbourne
Australia | Feb 24 - Mar 11, 2026

Kevin
Kevin H.
Los Angeles, CA | Reviewed on Mar 12, 2026
We had a wonderful vacation and all went smoothly. All of the tours and transportation were well planned with no issues.
Day 1 - Arrived in Sydney. Shangri-La Sydney is a wonderful hotel.
Day 2 - Chef Led Hunter Valley Gourmet Food and Wine tour was great. Jimmy owns/operates the tour and prepares food to pair with the wine. Highlight was going to the new Sydney Fish Market where Jimmy picked up fresh fish and oysters for our food later during the wine tour. The wineries and food were...
Read more

We had a wonderful vacation and all went smoothly. All of the tours and transportation were well planned with no issues.
Day 1 - Arrived in Sydney. Shangri-La Sydney is a wonderful hotel.
Day 2 - Chef Led Hunter Valley Gourmet Food and Wine tour was great. Jimmy owns/operates the tour and prepares food to pair with the wine. Highlight was going to the new Sydney Fish Market where Jimmy picked up fresh fish and oysters for our food later during the wine tour. The wineries and food were great.
Day 3 - Walking tour, Sydney Opera House tour, and Sydney Bridge Climb Summit. Craig led the walking tour and provided a wealth of information on the beginning of Sydney and concentrated on the botanical garden and how Sydney came about and significant events. The Opera house tour was very good and we were able to the wonderful architecture. It was raining during the Sydney Bridge Climb but rain coats were provided. It is not a hard climb and our tour guide, Nico, kept the group motivated for the climb. The guide has a transmitter and we had ear phones to hear him during the hike. We were drenched but enjoyed it.
Day 4 - Blue Mountain tour - It was raining and couldn't see much. Can't do anything about the weather. We did see another couple on our trip that went on the tour and they showed us pictures that looked awesome.
Day 5 - Travel to Cairns/Port Douglas - Ground transportation and flight went great.
Day 6 - ABC Reef Safaris - The snorkeling was wonderful. We spent about 1.5 hours at two different spots and were led in the water by ABC who also have Marine Biologists on the tour. We saw a Manta Ray which is very rare. The food supplied on the boat was great and plentiful.
Day 7 - Daintree Rain Forest and Nocturnal Tour - Another great tour led by our guide Nicki. We went out on a river boat looking for crocodiles and found a few along the shore. We saw a cassowary bird that is only found in Australia. We had dinner in the rain forest and able to try kangaroo. We did a nocturnal walking tour and spotted quite a few different animals/birds/frogs. Nicki was a great guide and loaded with information.
Day 8 - Bump Track Mountain Biking - This was canceled due to so much rain. The guide, Steve, for the bike ride was willing to do a different tour but the road was flooded. Steve was great to deal with and he was trying to give us a memorable tour but had to cancel.
Day 9 - Travel to Uluru/Ayers Rock with 4wd Mount Connor tour - No issue with ground/air transportation. We stayed at Sails in the Desert Resort and it was very nice. Mount Connor tour was very good but the highlight was having dinner with the cattle farm owner, Amy, where she explained the operation of the cattle ranch and growing up on a million acre cattle ranch.
Day 10 - Uluru/Ayers Rock tour - very good tour with history of the area learning the history of the aboriginal people. A net to cover your face is a must with the flies when it is hot out.
Day 11 - Transfer to Melbourne - No issue with ground/air transportation. Had a wonderful dinner at Hopscotch on Riverside Quay.
Day 12 - Yarra Valley Grazing Tour - We got on a bus from Go West Tours and Ashleigh was our guide/driver and was fun and very entertaining. We sampled wine, cheese, gin, and chocolate on the tour. Wonderful day with beautiful scenery.
Day 13 - Laneways of Melbourne - John was our tour guide and did a wonderful job explaining the history of the city and setting up lots and roadways. He was able to show us how the shops moved goods into the warehouses and the wonderful architecture that you would never see if you didn't know where to look for it. The public library was our last stop and a must see.
Day 14 - Great Ocean Road Tour - This was a tour with just the 4 of us in our group. Cory was our guide and did a great job explaining how the GOR was built by WW1 veterans to help them get over shell shock/ptsd. The coast was beautiful and stopped at a the 12 Apostes. (not really 12) We toured a wildlife sanctuary and spotted a couple of Koala Bears in the trees swaying in the breeze.
Day15-16 - travel back to Sydney and home to USA.

Overall, the trip was fantastic. The transportation within Australia was all planned by Vicky and we had no issues. Everything was planned very well and we loved all of the tours. Highly recommend Vicky!

Hotel Reviews
Shangri-La Sydney
The Rocks
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

The hotel could use some updating but is in a great location right off the beach. The breakfast was wonderful.

Authenticity & Character
Location
Right on the beach and within walking distance of downtown restaurants.
Staff
Cleanliness & Comfort
Had to ask them to clean the floor even after they made up the room.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 12, 2026

Thank you so much for the fantastic feedback Kevin. I am so glad you all had a great trip
Wishing you many more travel adventures ahead
Thanks
Vicky

We booked our Galapagos trip with Paola throu...
Galapagos Islands | Feb 22 - Mar 3, 2026

Sharon
Sharon J.
Canada | Reviewed on Mar 12, 2026
We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he...
Read more

We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he could answer any question we asked.
Next we travelled to Isabella Island-Diego, Julio and all the guides again were amazing. I highly recommend using KimKim and definitely will for my next adventure!!

Hotel Reviews
Albemarle
Puerto Villamil

The view was amazing. You could hear the waves rolling in and watch the sunset right from your room.

Authenticity & Character
Nice lobby and beautiful pool with flowers surround it. A nice rooftop sitting area and wonderful staff
Location
Right on the beech in downtown Isabella island.
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

The pool and Hot Tub were amazing. Nice to come back from a day in the heat and cool off! Have a drink and unwind. The bar staff made yummy drinks!

Authenticity & Character
Beautiful entrance, pool and hot tub area. The flowers and trees where beautiful!
Location
Was within walking distance to downtown, yet in a quiet location far enough away.
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

We felt very safe at this hotel. They created us at the door and escorted us to our room. Everything was fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking at Garrapatero Beach
Kayaking at Garrapatero Beach
Galapagos Islands

Although we couldn’t kayak. Our guide took us to a coffee, sugar and alcohol plantation which was great

Quality of Experience
P
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

At first, we were worrying about the length of this trip and the fact that it said 80% on land and 20% in water. But this was one of the most memorable excursions we did. Our guide Diego had years of experience doing this excursion. It was nice to snorkel at your own pace and someone always had an eye on us to ensure our safety.

Quality of Experience
Food
All of it. The appetizers amazing!!
Guides, Drivers and Staff
Transport
Nice boat. Santa Fe and the crew made us feel special!
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Our guide had a wealth of knowledge and treated all on board equally. He made sure to spend time with everyone individually which was nice. He explained things and shared his pictures with the group.

Quality of Experience
Food
Guides, Drivers and Staff
So knowledgeable and really took care of us all.
Transport
The driver of the boat knew exactly how to ride the waves to get into the area safely.
Snorkeling at Las Tintoreras
Snorkeling at Las Tintoreras
Galapagos Islands

Great experience. Saw lots in the snorkelling adventure. Including sharks, penguins, turtles, and lots of colorful fish.

Quality of Experience
OP
Guides, Drivers and Staff
Transport
The small group size.
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

Unfortunately it was raining when we visited here but our guide didn’t let that change the plans. We still have a full tour.

Quality of Experience
Adding fresh cold water when picked up at the boat would have been nice.
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Danny made sure all our travels were worry free. Escorted us throught he airport and sent us on our way. To the next adventure.

Quality of Experience
Food
The table and VIP service!
Guides, Drivers and Staff
A great experience!! The knowledge of our guide was impressive! He could answer any questions we asked.
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Danny was amazing. Everything was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 12, 2026

Hi Sharon, thank you so much for the lovely review! I’m so happy to hear you had such a wonderful time in Quito and the Galápagos and that you enjoyed the itinerary. I’ll be sure to share your kind words with Danny, Diego, Julio, and the rest of the team. And thank you for sharing the beautiful photos — they’re amazing! As a cat lover myself, I especially loved the one from Isabela ;) It was truly a pleasure helping you plan this trip, and I’d love to help again whenever you’re ready for your next adventure. Warmly, Paola & the Authentic Ecuador Team

Great experience in Lapland
Finland | Feb 28 - Mar 10, 2026

A
Amy S.
Spring Valley, NV | Reviewed on Mar 11, 2026
Also Lilla! Great trip. Really got to experience Lapland, as well as spend time in Helsinki and Oslo. I appreciated the thought that went into the itinerary. The food was fantastic, as were the hotels. And all of the people were great. Would have liked a hotel in Tromso that was a bit closer to city center, in part because walking in the city was a bit difficult with all the ice, and our activities all started from city center. Read more

Also Lilla! Great trip. Really got to experience Lapland, as well as spend time in Helsinki and Oslo. I appreciated the thought that went into the itinerary. The food was fantastic, as were the hotels. And all of the people were great. Would have liked a hotel in Tromso that was a bit closer to city center, in part because walking in the city was a bit difficult with all the ice, and our activities all started from city center.

Hotel Reviews
Amerikalinjen
Oslo
Cahkal Hotel
Kilpisjärvi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunday Morning Resort
Pelkosenniemi
Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Northern Lights Hunting Tour
Northern Lights Hunting Tour
Tromsø

Well worth it, but the van is pretty cramped, and it can be cold while you wait.

Snowshoeing Tour
Snowshoeing Tour
Finland
Northern Lights by Car Photography Tour
Northern Lights by Car Photography Tour
Finland

No oppty for Northern Lights, but Johanna took us on a great tour of the Snow Hotel, as well as on a walk. Tons of historic and cultural information. She was excellent

Evening Tour on Snowshoes
Evening Tour on Snowshoes
Finland
Long Husky Safari and Farm Visit
Long Husky Safari and Farm Visit
Finland

Really fun and learned a lot

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 12, 2026

Thank you for the thoughtful feedback. We are very glad to hear you enjoyed the trip and had a great experience across Lapland, Helsinki, and Oslo. I also appreciate the note about the Tromsø hotel location — that’s helpful to keep in mind for future itineraries.

We were very happy with our trip, overall, an...
Mexico | Mar 5 - Mar 10, 2026

K
Ken J.
Denver, CO | Reviewed on Mar 11, 2026
We were very happy with our trip, overall, and the help we got from Charlotte and others. The various things that were less than perfect that we point out here are just for your ability to improve going forward - not strong criticisms! Read more

We were very happy with our trip, overall, and the help we got from Charlotte and others. The various things that were less than perfect that we point out here are just for your ability to improve going forward - not strong criticisms!

Hotel Reviews
Puerta Chichen
Pisté

Everything was fine. The room itself didn't have much character. Pretty much like any other motel in the U.S.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Muuch
Valladolid, Yucatán

The hotel was both beautiful and very well located. The staff was exceptional. A couple of minor issues. The bed wasn't great. And the hotel was next door to what is functioning as a doggy day care or kennel, so every so often the barking was pretty crazy.

Authenticity & Character
beautiful combo of classic and modern styles. beautiful outdoor spaces.
Location
Near center of town. Exceptionally safe.
Staff
Many different staff members went out of their way to help us.
Cleanliness & Comfort
The bed wasn't great.
Activity Reviews
Bike Ride to the Cenotes around Valladolid – Eco-Friendly Activity
Bike Ride to the Cenotes around Valladolid – Eco-Friendly Activity
Valladolid

The cenotes were uncrowded, and totally beautiful. The bike ride was a perfectly reasonable way to get there and back, but nothing special. I think your info indicated a spanish speaking guide, which would have been ok, but he actually spoke english quite well

Quality of Experience
Market tour & cooking class
Market tour & cooking class
Mexico

Everything about this, from the setting to the market to the teacher to the food was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Ek Balam site with an English speaking guide
Ek Balam site with an English speaking guide
Mexico

This site was probably more beautiful and interesting than Chichen Itza. Again, the guide was both very knowledgeable and spoke English quite well.

Hammock Weaving Workshop
Hammock Weaving Workshop
Mexico

We enjoyed this, especially my wife who is a knitter, etc., but to call it a "workshop" is an overstatement. We spent only a couple of minutes weaving, and no one spoke english. It was fun to watch, and try, briefly, ourselves.

Chichen-Itza site with an English speaking guide
Chichen-Itza site with an English speaking guide
Mexico

Our guide (trained as an achitect) spoke english well and was very knowledgeable. The site itself probably doesn't live up to the "7 wonders of the world" but was none the less very cool and interesting.

Quality of Experience
Guides, Drivers and Staff
The guide was excellent, both based on knowledge and english speaking ability
Transport
Kimkim's system for letting us know the time the driver would pick us up was hard to figure out at first. Two much technology -emails, what's app, kim kim website. Pick One! Unrelated - we had like a 12-15 passenger van, and there were only 2 of us . Kind of wasteful!
Local specialist: Charlotte Melun

NZ: healing for body, mind and spirit.
New Zealand | Feb 4 - Feb 25, 2026

Emily
Emily G.
Denver, CO | Reviewed on Mar 11, 2026
Michelle planned a fantastic trip! We loved New Zealand! Everyone has heard about the spectacular natural beauty - it is that and much more! In every corner of the country there are more awe inspiring views, fascinating microclimates to explore, gorgeous and well designed paths and treks (tracks), reserves and parks and open space, rural beauty with sheep - so many cute sheep! - and cows and horses, and rare protected species, - it makes your heart sing. What you may not know as much about... Read more

Michelle planned a fantastic trip! We loved New Zealand! Everyone has heard about the spectacular natural beauty - it is that and much more! In every corner of the country there are more awe inspiring views, fascinating microclimates to explore, gorgeous and well designed paths and treks (tracks), reserves and parks and open space, rural beauty with sheep - so many cute sheep! - and cows and horses, and rare protected species, - it makes your heart sing. What you may not know as much about are the people - their quality of life, the collective commitment to and appreciation of all the native flora and fauna . The steps they keep taking to more fully respect and integrate and honor the Maori. The pace is slow. People are patient, kind, easy going, generous. Your nervous system slows down. You realize it's possible to find a place where people live by different values and are proud of where they come from. Four 60-somethings, with two us celebrating our 70th. 3 weeks so we could see north and south islands. Our only regret - we should have planned a month. A few highlight places and excursions, thanks to Michelle. Milford sound. Stargazing in the hot springs of Lake Tekapo/Wanaka.. Farm and off-road tours. Hiking in Abel Tasman Natl Park and Mt. Cook. The Queenstown House B&B. Newton Heights B&B., visit to Flea Bay. The Te Papa Museum in Wellington. Te Karaka Lodge in Waikato. Kaikoura. And great food and wine everywhere. Thank you KimKIm, Michelle and the people of New Zealand for an uplifting adventure.

Hotel Reviews
Te Karaka Lodge
Waikato

Wow. Splurge. Stay here at least two nights. It was our last hurrah after 3 weeks of travel and it was amazing. Beautiful. WAyyyyy out there. So quiet. Stars and a hot tub. Incredible food. Fantastic tour with James the rancher. Just go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Newton Heights Bed and Breakfast and self-contained apartments
Akaroa

This was one of our most favorite places. Stay here! Beautiful accommodations, views, incredible breakfasts, great people. Loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown House Boutique B&B
Queenstown

All I can say is that this was an incredible way to start our trip to NZ! Two nights and we wish we had more. So comfortable, gorgeous view, great people, amazing breakfasts. Just do it. Stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 12, 2026

I love how you and your friends are discovering different parts of the world together and I wonder where the next adventure will take you?
I really appreciate your 5 star review and for taking the time to provide all the feedback you have given me. I also love how you appreciate for a small country even in three weeks you wish you had more time , there are still a few hidden gems left for your return visit .
All the best to you all - Emily , Nakari, Norma and Nancy and happy adventures in the future.

Retirement trip to New Zealand
New Zealand | Feb 1 - Feb 18, 2026

J
Jim K.
Seattle, WA | Reviewed on Mar 11, 2026
Kathrin did a great job for us! We really enjoyed our trip. A few activities needed to be rescheduled because of weather, but the rescheduling process went very smoothly for the most part. One minor glitch was that the folks with the Milford Sound tour were trying to reach us because of a weather cancellation, but they did not have contact information for us so we did not find out about the cancellation until we went to check in for the activity. It would have been helpful to know... Read more

Kathrin did a great job for us! We really enjoyed our trip.

A few activities needed to be rescheduled because of weather, but the rescheduling process went very smoothly for the most part. One minor glitch was that the folks with the Milford Sound tour were trying to reach us because of a weather cancellation, but they did not have contact information for us so we did not find out about the cancellation until we went to check in for the activity. It would have been helpful to know about the cancellation earlier in the day so we could have make some other plans for that day.

A few of our favorite activities were Skydiving in Queenstown, the Fly/Cruise/Fly trip to Milford Sound, and the Glowworm evening activity in Rotorua.

Hotel Reviews
The Hotel Britomart
Auckland

The company that I retired from gave us the gift of a 4 night stay in one of the top floor suites. It was amazing, but I believe all of the rooms at this property were probably very nice as well.

Authenticity & Character
Location
Great location. Easy walking distance to the waterfront, Sky Tower, and other downtown areas
Staff
Regal Palms Resort
Rotorua

This property served our needs well, although it might have been nice to stay a little closer to the waterfront area withing walking distance of some restaurants.

Authenticity & Character
Location
Staff
I believe one of the front desk employees was new. He was friendly, but was not sure how to answer some of our questions and we had small communication challenges at times
Cleanliness & Comfort
The Classic Villa
Christchurch

Great location in Christchurch for walking to downtown and the Botanical Gardens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mt Cook Lodge & Motels
Canterbury

This hotel served our needs quite well. The breakfast buffet at the Hermitage was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown

Great location, good breakfast, friendly, helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glowworm Tour Nocturnal Adventure
Glowworm Tour Nocturnal Adventure
Rotorua

This was a very pleasant surprise. We really enjoyed this activity. Small group, and very interesting information shared along the way,

Quality of Experience
Guides, Drivers and Staff
Transport
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

We enjoyed this experience, but there is no narration as you travel through the city so its a little unclear what you are seeing sometimes. It would be nice if someone was onboard that could say a few words about what you are seeing as you travel on the tram,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skydive Tandem
Skydive Tandem
Queenstown (NZ)

Very professional operation, which is definitely what you want when planning to jump out of an airplane!

Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound - scenic return flights and cruise
Milford Sound - scenic return flights and cruise
New Zealand

The airplane ride through the glaciated mountains was incredible,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 12, 2026
Thank you so much for your lovely review! I’m thrilled to hear you had such a great trip and that so many of your activities — especially skydiving in Queenstown, the Fly/Cruise/Fly to Milford Sound, and the glowworm experience — ended up being highlights. Those are some of my personal favourites too, so it makes me happy to know they resonated with you. I really appreciate your understanding around the weather‑related changes. New Zealand certainly likes to keep us on our toes. I’m glad... Read more

Thank you so much for your lovely review! I’m thrilled to hear you had such a great trip and that so many of your activities — especially skydiving in Queenstown, the Fly/Cruise/Fly to Milford Sound, and the glowworm experience — ended up being highlights. Those are some of my personal favourites too, so it makes me happy to know they resonated with you.

I really appreciate your understanding around the weather‑related changes. New Zealand certainly likes to keep us on our toes. I’m glad most of the rescheduling went smoothly, and I’m sorry about the Milford Sound communication hiccup. That’s genuinely helpful feedback, and I’ll make sure we tighten up that process so future travellers get updates as early as possible.

It was a pleasure helping you plan this adventure, and I’m so glad you enjoyed your time here. If you ever feel like exploring more of Aotearoa, I’d love to help you craft your next journey.

Kateryna was amazing
Scotland | Feb 27 - Mar 8, 2026

Liz
Liz H.
Newark, NJ | Reviewed on Mar 11, 2026
Kateryna planned an amazing vacation in Scotland! She was super responsive at all times. She planned the trip according to all my must sees and helped me keep it within the budget I had planned. We had what could have been a disaster while on our flight to Scotland from the US our hotel canceled us for our first three nights. Kateryna had us rebooked into a new, and better, hotel and had our airport transfers adjusted before we even landed. I would recommend Kateryna to everyone I know and... Read more

Kateryna planned an amazing vacation in Scotland! She was super responsive at all times. She planned the trip according to all my must sees and helped me keep it within the budget I had planned. We had what could have been a disaster while on our flight to Scotland from the US our hotel canceled us for our first three nights. Kateryna had us rebooked into a new, and better, hotel and had our airport transfers adjusted before we even landed. I would recommend Kateryna to everyone I know and hope to plan a future trip with her some day.

Hotel Reviews
Ness Walk
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuillin Hills Hotel
Portree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cameron house
Activity Reviews
Holyrood Distillery Tour
Holyrood Distillery Tour
Edinburgh
Outlander Castle Tour
Outlander Castle Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Mar 12, 2026
Hi Liz, Thank you so much for your incredibly kind words - it truly means a lot to me. I’m so happy to hear that you had such a wonderful trip to Scotland and that everything worked out well in the end. That hotel situation right before arrival was certainly not ideal, but I’m really glad we were able to get everything sorted quickly and that the new hotel turned out to be even better 😊 Knowing that you could simply enjoy your trip once you landed is the most important thing for me. It... Read more

Hi Liz,

Thank you so much for your incredibly kind words - it truly means a lot to me. I’m so happy to hear that you had such a wonderful trip to Scotland and that everything worked out well in the end.

That hotel situation right before arrival was certainly not ideal, but I’m really glad we were able to get everything sorted quickly and that the new hotel turned out to be even better 😊 Knowing that you could simply enjoy your trip once you landed is the most important thing for me.

It was such a pleasure planning this journey with you, and I’m very grateful for your recommendation. I would absolutely love to help you plan another adventure whenever the time comes!

Wishing you many happy memories from Scotland and hoping to work together again someday!

With love from London,
Kate

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.