Kimkim Trip Reviews

4.8
Based on 21,522 ratings
Read 21,522 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to South Africa, Zimbabwe and Botswa...
South Africa | Jul 26 - Aug 7, 2026

Deborah
Deborah E.
Bethesda, MD | Reviewed on Aug 10, 2026
Our trip to South Africa, Zimbabwe and Botswana was phenomenal! Anna-marie did a great job assisting us every step of the way, answering our myriad questions throughout the planning process and while on the ground. Everything worked seamlessly. All the drivers and guides showed up when and where they were supposed to. We enjoyed each location we stayed in from the perfectly located Victoria and Alfred hotel in Cape Town to the Moremi Crossing camp in the middle of the Ocavango Delta. We... Read more

Our trip to South Africa, Zimbabwe and Botswana was phenomenal! Anna-marie did a great job assisting us every step of the way, answering our myriad questions throughout the planning process and while on the ground. Everything worked seamlessly. All the drivers and guides showed up when and where they were supposed to. We enjoyed each location we stayed in from the perfectly located Victoria and Alfred hotel in Cape Town to the Moremi Crossing camp in the middle of the Ocavango Delta. We couldn't be more pleased!

Hotel Reviews
Moremi Crossing

We LOVED Moremi Crossing and the Okavango Delta! The trip to the camp from the air strip wasn't bad, about 15 minutes via Land Cruiser and boat. Loved having our tent cabin right on the water and watching the elephants wander by. The central meeting area was lovely though large and had great small sitting areas for looking out over the water but the size also meant it wasn't as conducive to meeting folks. It was family style eating but you sat with your land cruiser team and your guide. Really enjoyed the bonfire and drinks before dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No heat or AC here but no complaint! Plus an outdoor shower. It felt more authentic this way and the blankets provided kept us plenty warm during the night.
Muchenje Safari Lodge
Kasane, Chobe

We loved this lodge! The central meeting/gathering space was warm and cozy and helped facilitate interactions among the guests. Eating was family style, but you sat where ever you wanted at the available tables so you weren't limited to the folks you may be traveling with in your land cruiser. You could also opt for a meal outdoors on your own if you wanted to - overlooking the river. Room was very comfortable and spacious. The drive into the park was about 15 minutes but you often passed wildlife along the way.

Authenticity & Character
Location
Phenomenal location overlooking the Chobe River valley.
Staff
Cleanliness & Comfort
Ilala Lodge
Victoria Falls

This hotel exceeded our expectations! Centrally located and a wonderful chill vibe with great indoor and outdoor space. Wish we had had a few more hours to enjoy it more. Easy walk to Victoria Falls and a great craft market next door to the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Umkumbe Bush Lodge

While we really liked this lodge itself and the staff, we didn't like that you had to pay extra for several things that the other lodges we stayed in included as part of the overall cost. More specifically, you had to pay $80 per person for a 90 minute bush walk which I think was extremely over priced for what you got (we did it) and I would not recommend doing it (especially if you were going elsewhere where it is provided for free), for individual drinks (sodas and alcohol), and for laundry (which was very pricey). Having been to two other lodges that covered these items, I would definitely pick a lodge in the future that covered these costs.

Authenticity & Character
Location
Staff
We liked the staff and found them very helpful. Interestingly the guides seemed on the less experienced/younger side compared to the guides we had later in our trip in Botswana. They were good but lacked some inter-personal maturity that comes with experience.
Cleanliness & Comfort
The Victoria & Alfred Hotel
Cape Town

Very conveniently located at the V&A waterfront. Very spacious and comfortable rooms and helpful staff. Good breakfast options as part of the stay. While we really enjoyed the V&A waterfront, it has a touristy feel, even with plenty of locals walking around. You have easy access to the Robben Island ferry, the Watershed market full of local crafts and the fabulous Oranjezicht City Farmers Market filled with great food and local shops. Perfect place for breakfast and lunch overlooking the Atlantic.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Explore the Okavango Delta by Mokoro
Explore the Okavango Delta by Mokoro
Botswana

We finished our last hours in the Delta by going on a Mokoro ride followed by a bush walk. We loved it! The mokoro ride was a unique experience. So peaceful and interesting to see the delta from low on the water. I liked that it was combined with a bush walk too.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Classic River Safari
Sunrise Classic River Safari
Victoria Falls

We loved the sunrise safari! We were the only two passengers aboard and rather than going downriver toward the falls we opted to go upriver to see more wildlife and birds. Tons of hippos. Beautiful kingfishers and other African birds. Plus a bunch of elephants too.

Quality of Experience
Guides, Drivers and Staff
Transport
Robben Island
Robben Island
Cape Town

While we were really glad to go to Robben Island and learn about it's history, we were disappointed that our time there was very structured by the official guide and didn't leave much time to wander or contemplate in our own way all that happened there. Hearing from a former prisoner was fascinating though while listening to him talk for at least 45 minutes, you are sitting on hard benches in one room and there wasn't, I don't think, the opportunity to ask questions. After listening to him, we were rushed through the area where Mandela was housed with barely a moment to look in. Now, what I don't know is whether we were being rushed because of the worsening seas outside and they wanted us off the island or if this is the regular schedule.

Quality of Experience
See thoughts above.
Transport
See thoughts above.
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

Loved traveling down the Cape Peninsula and seeing the Boulder penguins and the other cute seaside towns along the way. Views of the Cape of Good Hope were fabulous. Enjoyed seeing the wildlife in the park along the way, including our first baboons and ostriches.

Quality of Experience
Food
Guides, Drivers and Staff
Appreciated our guides insights and willingness to adjust the itinerary to meet our needs. He also insisted we see the penguins from the beach, not just on the path with all the other tourists, which was very cool.
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Aug 11, 2026

Hello Deborah

Thank you so much for taking the time to write such a detailed review. I am really happy to hear that you enjoyed your trip and that the overall experience was great.

Thank you also for sharing your honest feedback about the experiences that were not exactly what you expected. This is incredibly valuable to us and certainly helps us improve our services for future travellers.

I do hope that you are planning to come back one day!

Warm greetings
Anna-marié

Thank you also for sharing your honest opinion on the experiences that was not exactly what you expected.

It was really

A trip we will never forget!!! ♥️
Thailand | Jul 26 - Aug 8, 2026

Gigi
Gigi W.
San Jose, CA | Reviewed on Aug 10, 2026
We had an amazing experience with the whole entire trip/tour. The experience from the driver, the places and things we have done. The elephant sanctuary was something I truly enjoyed, feeding & bathing this huge gently giants. We truly were amazed on how huge the Buddhist temples and their status. The one in Bangkok (WOW!!!)
The foods were all so delicious. My daughter got hooked with the Mango sticky rice while my Son enjoyed all of the food. I loved my Iced Tai Tea - refreshing
Bella was...
Read more

We had an amazing experience with the whole entire trip/tour. The experience from the driver, the places and things we have done. The elephant sanctuary was something I truly enjoyed, feeding & bathing this huge gently giants. We truly were amazed on how huge the Buddhist temples and their status. The one in Bangkok (WOW!!!)
The foods were all so delicious. My daughter got hooked with the Mango sticky rice while my Son enjoyed all of the food. I loved my Iced Tai Tea - refreshing
Bella was amazing to work with she heard all of our questions & feedback.
Thank you very much!!!

Hotel Review
Nora Beach Resort & Spa
Koh Samui

The hotel was nice & clean. We had our room cleaned daily and coming back from a long day of lounging by the pool or day trip we came back to a clean / tidy room

Authenticity & Character
The hotel is close to the pool area. You can either swim in the pool or ocean. You have choices
Location
5 min drive to downtown/mall. Long street full of food, shops, entertainment
Staff
So nice and friendly
Cleanliness & Comfort
The hotel grounds were nice and cleaned daily.
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Aug 11, 2026
Hello Gigi and Family, Thank you so much for your wonderful message! It truly means a lot to me to know that you and your family had such an amazing time in Thailand. I’m especially happy to hear that you enjoyed the elephant experience, the beautiful temples, and, of course, all the delicious Thai food! It was such a pleasure working with your family and putting this trip together. I’m so glad we could create a memorable experience that everyone enjoyed. Thank you again for trusting me... Read more

Hello Gigi and Family,

Thank you so much for your wonderful message! It truly means a lot to me to know that you and your family had such an amazing time in Thailand. I’m especially happy to hear that you enjoyed the elephant experience, the beautiful temples, and, of course, all the delicious Thai food! It was such a pleasure working with your family and putting this trip together. I’m so glad we could create a memorable experience that everyone enjoyed.

Thank you again for trusting me with your Thailand journey. I hope to welcome you and your family back to Thailand someday for another unforgettable adventure!
Best Wishes from Thailand
Bella

Excellent
South Korea | Aug 5 - Aug 9, 2026

E
Eli W.
Ashburn, VA | Reviewed on Aug 10, 2026
Excellent service throughout the entire process. From the planning stages to the final day of the trip, the team was attentive and helpful. When I missed the pickup time for a scheduled tour, my advisor was quick to help me catch up with it. Every driver was polite and took the extra time to not only get me to my destination but also guide me through an unfamiliar country. I could not have hoped for better help. Read more

Excellent service throughout the entire process. From the planning stages to the final day of the trip, the team was attentive and helpful. When I missed the pickup time for a scheduled tour, my advisor was quick to help me catch up with it. Every driver was polite and took the extra time to not only get me to my destination but also guide me through an unfamiliar country. I could not have hoped for better help.

Hotel Review
Lemong Hotel

Very helpful staff and I placed perfectly in Seoul. You are only ever a few minutes walk from any convenience you could need, and a great market Street only a few blocks to the north.

Authenticity & Character
Location
Close to anything you might need.
Staff
Very helpful
Cleanliness & Comfort
Activity Reviews
Seoul Highlights: Gyeongbok Palace, Insadong & N Seoul Tower
Seoul Highlights: Gyeongbok Palace, Insadong & N Seoul Tower
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gyeongju UNESCO Highlights Tour with Local Ryan
Private Gyeongju UNESCO Highlights Tour with Local Ryan
Gyeongju

Very helpful guide with an intimate knowledge of gyeongju and its history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Aug 10, 2026
Hi Eli,
Thank you so much for your trust, support, and cooperation throughout the trip. I truly believe that it was because of your understanding and support that we were able to make this journey such a wonderful experience.
Your kind words and recognition of my work mean a great deal to me, and they are truly what motivates me to keep doing my best for every traveler. It has been a pleasure arranging this journey for you, and I sincerely hope that we will have the opportunity to meet... Read more

Hi Eli,
Thank you so much for your trust, support, and cooperation throughout the trip. I truly believe that it was because of your understanding and support that we were able to make this journey such a wonderful experience.

Your kind words and recognition of my work mean a great deal to me, and they are truly what motivates me to keep doing my best for every traveler.

It has been a pleasure arranging this journey for you, and I sincerely hope that we will have the opportunity to meet again on your next trip. I would be absolutely delighted to plan another wonderful journey for you in the future.
Best
Christine

Taylor was awesome. When we’re planning the t...
Norway | Jul 14 - Jul 24, 2026

C
Chris W.
Dallas, TX | Reviewed on Aug 09, 2026

Taylor was awesome. When we’re planning the trip at one point we lost a hotel room for a night she sent us from Flåm to Balestrand and it was one of the best nights we had on the whole trip. Short stay but one of the most beautiful places I have ever been. In addition, she was so attentive to our needs and the hotels were in the perfect location that adventures and tours were set up perfectly. I will definitely definitely use this group again because they know what they’re doing.

Local specialist: Taylor Hook

My visit to Argentina and Uruguay was as promised
Argentina | Jul 27 - Aug 1, 2026

John
John K.
San Jose, CA | Reviewed on Aug 09, 2026
My visit to Argentina went very smoothly thanks to excellent guides Emilia, Eugenia, and driver Sergio, I was taken all over Buenos Aires and El Tigre and to a barbecue and horse training exhibition at a ranch in the pampas. The boat ride through the delta in El Tigre was very interesting and Eugenia found me the small gifts i was looking for at a chocolate shop and a small curio shop there. She seemed to know everybody. Also visited a silversmith studio where they treated her like... Read more

My visit to Argentina went very smoothly thanks to excellent guides Emilia, Eugenia, and driver Sergio, I was taken all over Buenos Aires and El Tigre and to a barbecue and horse training exhibition at a ranch in the pampas.

The boat ride through the delta in El Tigre was very interesting and Eugenia found me the small gifts i was looking for at a chocolate shop and a small curio shop there. She seemed to know everybody. Also visited a silversmith studio where they treated her like family.

In Uruguay my guide and driver Fabian and Javier showed me around Colonia where I had arrived by ferry from BA, then drove me to Montevideo where guide Carolina showed me the city and a cafe where the waiter demonstrated how to drink mate and how to drink it from a mate bowl.

Carolina realized at one point that July 31st is the traditional graduation day for medical students in Uruguay. Montevideo throws a huge party for them in a park downtown. So we headed off there, just to see the happy students and their families arriving. It was an unplanned experience and a lot of fun.

Guides were always willing to change things around depending on what i wanted to see at a given moment. Since my interest is photographing people, they made a point of finding places with a lot of activity.

It all went like clockwork. And it only rained for a half hour right at the end of my trip.

Hotel Reviews
Hotel Montevideo
Montevideo

Huge suite with balconies on three sides. Great staff, very clean. Nice location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mio Buenos Aires
Buenos Aires

Great room and staff but hard to find someplace close to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonia del Sacramento Tour & Transfer to Montevideo
Colonia del Sacramento Tour & Transfer to Montevideo
Argentina
Guides, Drivers and Staff
Tour of Buenos Aires city
Tour of Buenos Aires city
Buenos Aires
A Day in the Countryside in San Antonio de Areco
A Day in the Countryside in San Antonio de Areco
Argentina
Guides, Drivers and Staff
Tour of Montevideo city
Tour of Montevideo city
Montevideo
Tour of Tigre
Tour of Tigre
Buenos Aires
Local specialist: Paulo Salvador Jimenez Veron
Paulo Salvador
Paulo Salvador Jimenez Veron
Local specialist in Buenos Aires | Replied on Aug 10, 2026

Hola John,

Thank you so much for taking the time to share your review. We’re delighted to hear that you enjoyed your trip and had such a great time exploring Argentina and Uruguay with our team of local guides.

It’s especially wonderful to hear that Emilia, Eugenia, Sergio, Fabián, Javier, and Carolina helped make your experience so memorable and that you enjoyed the opportunity to connect with local people and experience more of our culture along the way.

We hope to have you back soon in the future,

Saludos!
Paulo

Natalie was a wonderful trip coordinator! Had...
Switzerland | Jul 27 - Jul 31, 2026

K
Kim Y.
Ashburn, VA | Reviewed on Aug 09, 2026

Natalie was a wonderful trip coordinator! Had a wonderful time in Switzerland!

Local specialist: Nathalie Durand

Switzerland 2026
Switzerland | Aug 1 - Aug 6, 2026

N
Nicole B.
Flagami, FL | Reviewed on Aug 09, 2026
Our trip to Zurich, Interlaken and Lucerne was amazing!! Our specialist, Caroline, was outstanding from the first time we made contact with her, to staying in touch with us during the planning of the trip, to being there for us during the trip and folllowing up with us after we returned home. Her suggestions helped us tremendously while planning and while we were traveling. Caroline was there for us any time we needed her. We especially loved our time in Interlaken. The views, beautiful... Read more

Our trip to Zurich, Interlaken and Lucerne was amazing!! Our specialist, Caroline, was outstanding from the first time we made contact with her, to staying in touch with us during the planning of the trip, to being there for us during the trip and folllowing up with us after we returned home. Her suggestions helped us tremendously while planning and while we were traveling. Caroline was there for us any time we needed her.

We especially loved our time in Interlaken. The views, beautiful little towns and awesome hikes we our favorites!!

Thank you Caroline and thank you KimKim! We will definitely be using your agency again!

Marc and Nicki Brustman

Local specialist: Caroline Kennedy

11 day Thailand Review-Bangkok, Chiang Rai/Mai and Ko Samui
Thailand | Jul 26 - Aug 5, 2026

S
Shweta P.
Los Angeles, CA | Reviewed on Aug 09, 2026
Overall, the trip was truly amazing, and we really appreciated all the thoughtful details and extra touches along the way. The fast-track airport service was fantastic, and we were very impressed with the quality of the hotels throughout the trip. It was clear that a lot of care went into the planning, and our family came home with so many wonderful memories. A few suggestions for future trips: the Bangkok food tour was a little challenging with such a large group. We would have enjoyed... Read more

Overall, the trip was truly amazing, and we really appreciated all the thoughtful details and extra touches along the way. The fast-track airport service was fantastic, and we were very impressed with the quality of the hotels throughout the trip. It was clear that a lot of care went into the planning, and our family came home with so many wonderful memories.

A few suggestions for future trips: the Bangkok food tour was a little challenging with such a large group. We would have enjoyed smaller, more local venues rather than Chinatown, which was difficult to navigate with a group of our size.

The Shangri-La Chiang Mai was a wonderful choice for families, and the kids really enjoyed the hotel. However, I would probably recommend dining outside the hotel, as some of the best food we had on the entire trip was at the local restaurants in Chiang Mai. Exploring the local dining scene was definitely one of our highlights. We loved the Melia Koh Samui and the highlight was the speed boat tour and lunch on the beach.

Since we booked so far in advance, we had also hoped our rooms could have been located closer together. With a large family group, having rooms near one another would have made things a little easier.

These are relatively small suggestions in the context of what was truly a fantastic trip. We are so grateful for all the planning, attention to detail, and special touches that went into it. It was an incredibly memorable experience for our entire family, and we really appreciate everything you did to make it so special.

Hotel Reviews
Meliá Koh Samui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-La Chiang Mai
Chiang Mai

Stay was nice, great location, pool and spa. Buffet dinner was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riva Vista Riverfront Chiang Rai
Chiang Rai

Design was outstanding. Pre-fix meal was a bit challenging and would have preferred the a la carte service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chatrium Hotel Riverside Bangkok
Bangkok

Great rooms and breakfast included. Safe location near walkable stores and eateries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chiang Rai Iconic Temples
Chiang Rai Iconic Temples
Chiang Rai
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai

Bam was an amazing guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Pad thai location was amazing, the crowds and china town were not ideal.

Quality of Experience
Food
better food quality at local places
Guides, Drivers and Staff
Transport
Half Day Elephant Eco Valley: Elephant Trail & Bamboo Rafting in Mae Tang (Private)
Half Day Elephant Eco Valley: Elephant Trail & Bamboo Rafting in Mae Tang (Private)
Chiang Mai

Bam was amazing as were the guides at the Eco Valley.

Quality of Experience
Food
plated lunch was beautiful
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Was a bit too long.

Quality of Experience
Guides, Drivers and Staff
Transport
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Bangkok

Floating market was not great, never actually purchased food as we floated. Lunch place was not ideal.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Kayaking & Snorkeling at Angthong by Premium Speedboat (Private Tour)
Full day Kayaking & Snorkeling at Angthong by Premium Speedboat (Private Tour)
Ko Samui

Best overall and guide was crew were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sunny Le
Sunny
Sunny Le
Local specialist in Hanoi, Vietnam | Replied on Aug 11, 2026
Hi Shweta, Thank you so much for your thoughtful review and kind words! It was truly a pleasure to plan this special trip for your wonderful group, and I’m so happy to hear that you all came home with so many great memories. I also really appreciate your helpful suggestions. They’re very valuable to us, especially when traveling with a larger family group. I’m sorry we weren’t able to arrange the rooms as conveniently as you had hoped, and I truly appreciate your understanding. It was... Read more

Hi Shweta,

Thank you so much for your thoughtful review and kind words! It was truly a pleasure to plan this special trip for your wonderful group, and I’m so happy to hear that you all came home with so many great memories.

I also really appreciate your helpful suggestions. They’re very valuable to us, especially when traveling with a larger family group. I’m sorry we weren’t able to arrange the rooms as conveniently as you had hoped, and I truly appreciate your understanding.

It was such a pleasure working with you, and I hope we’ll have the chance to plan another memorable family adventure for you all in the future!

Warmly,
Sunny

Kimkim allowed us to design a trip that fit o...
The Netherlands | Jul 30 - Aug 7, 2026

Dawn
Dawn A.
Minneapolis, MN | Reviewed on Aug 09, 2026
Kimkim allowed us to design a trip that fit our personalities and needs - guidance on what to see as well as reservations for key museums and bike rentals. It felt like a trip that we designed rather than a large group tour, but was much better than I could have done on my own without some knowledge of the country. During the planning phase, Bas was great at responding to our requested changes and questions. We had a few glitches as we arrived, but the team (either Bas or Meike) responded... Read more

Kimkim allowed us to design a trip that fit our personalities and needs - guidance on what to see as well as reservations for key museums and bike rentals. It felt like a trip that we designed rather than a large group tour, but was much better than I could have done on my own without some knowledge of the country. During the planning phase, Bas was great at responding to our requested changes and questions.

We had a few glitches as we arrived, but the team (either Bas or Meike) responded very promptly and helped us to get back on track.

Hotel Reviews
Hotel Heerlijkheid Bergen
Bergen

The location was great in the city, but our room was very small and musty with little air circulation. We were there during some hot days in August and there didn't seem to be any fans or solutions available even when we asked. Luckily, our party had two rooms, and the other room had a fan that they shared with us. The staff were kind, but didn't have the English skills needed to assist our basic knowledge of Dutch; this led to a few instances of miscommunication that left us all frustrated.

Authenticity & Character
The building is very quirky with doors that you have to open and close to move between sections of the building and shut off access (momentarily) to others moving through the building. There was a sign that actually said Heerlijkheid Bergen, so we had some questions if we were in the right place. .
Location
Close to public transportation, shops and local attractions.
Staff
We had a hard time communicating with some of the staff and felt scolded when we had questions.
Cleanliness & Comfort
The room just smelled moldy, and didn't have any way to move air through to make it better. There was a nice sitting area where we could hang out, but it was small and not always available.
B&B Hotel Malts
Haarlem

Henk and Anne-Marie are amazing hosts. They helped orient us to the city, find some places to eat, and shared information about events taking place. The breakfasts were simple and delicious. We were traveling as a family, and we were able to have a space in our room to play boardgames and wind down for the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Hallen
Amsterdam

Rooms were very nice, and since it's August, we appreciated the air-conditioning. Staff were helpful.

Authenticity & Character
Location
Location was central enough to be within walking distance of museums and restaurants by foot.
Staff
Cleanliness & Comfort
Local specialist: Bas Naus

Wonderful time in Portugal ...
Portugal | Jul 29 - Aug 7, 2026

Nicole
Nicole J.
Indianapolis, IN, USA | Reviewed on Aug 09, 2026
Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and... Read more

Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and our guide Fefe. The food was excellent and endless wine selection. The only part of the trip that was a little unexpected was the many children at the resort in Algarve (summer= lots of families) so at times it was a little hectic and no place that didn’t allow kids (bar or spa) but having the beach and towns nearby to escape made it enjoyable nonetheless. I would likely use kimkim again to book future travels.

Hotel Reviews
Vila Galé Lagos
Lagos

Great location right across the beach. Nice modern property and close to old town (walkable). They had decent food options and friendly staff. They have a nice big pool and activities through the day. It’s definitely family friendly and lots of children everywhere which I was not prepared for. I did not like that they didn’t have designated “adult only” places to get away from all the noise. They even allow children at the bar and spa so not relaxing. I also don’t like when 2 twin beds are pushed together to make a full. I think if I went off season and there were less kids I’d enjoy it better. Overall I did like the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Excellent location and very friendly staff. Nice accommodations and decent breakfast. It’s has a cute rooftop terrace and water and coffee/tea available all day and night in a lovely sitting area. It has a nice charm to it and I would stay here again if I came back to visit Lisbon .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 10, 2026
Dear Nicole, Thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your partner plan your trip to Portugal, and I’m so happy to hear that the itinerary was tailored to what you were looking for. I completely understand your comments about the resort being busier with families and children during the summer months. I’m glad that the nearby beaches and towns gave you some opportunities for a quieter escape and that you were still able to... Read more

Dear Nicole,

Thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your partner plan your trip to Portugal, and I’m so happy to hear that the itinerary was tailored to what you were looking for.

I completely understand your comments about the resort being busier with families and children during the summer months. I’m glad that the nearby beaches and towns gave you some opportunities for a quieter escape and that you were still able to fully enjoy the Algarve.

It was wonderful working with you and I’d be delighted to help with another adventure in the future. Portugal will always have more to explore!
Your Friend in Portugal - Marisa

Perfect two days in Madrid
Spain | Aug 6 - Aug 8, 2026

Megan
Megan H.
Ashburn, VA | Reviewed on Aug 09, 2026
Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so... Read more

Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so much and really were able to make the most of our visit. We also had plenty of time for needed siestas and a long visit with friends. We loved staying at the Pestana Collection Plaza Mayor — a cool hotel with a perfect central location. We will definitely return to Madrid!

Hotel Review
Pestana Collection Plaza Mayor
Madrid

Great central location. We were a 20-minute walk or less from everywhere we wanted to go. The staff was wonderful. The room was cool. Delicious breakfast. A lovely calm oasis in the city.

Authenticity & Character
Near rooms, lovely decor, great staff, nice breakfast
Location
Central to everywhere we wanted to visit. Very walkable
Staff
Couldn’t be nicer or more helpful
Cleanliness & Comfort
Daily run cleaning and turn down service with a chocolate treat included!
Activity Review
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

The guided tour was amazing. Maria knew so much and we experienced the art in ways I never have. I would do this again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Aug 11, 2026
Hi Megan and Andy, Thank you so much for your kind words and feedback! I’m so happy to hear how much you enjoyed Madrid and especially that you had such a great experience with our guides, Daniel and Maria. Madrid is such a cool city, and I’m glad you were able to explore it for a few days while still having time for a siesta and seeing friends! 💛 Safe travels through Extremadura and Portugal! It was such a pleasure meeting you and working with you. Your feedback means a lot to my team and... Read more

Hi Megan and Andy,

Thank you so much for your kind words and feedback! I’m so happy to hear how much you enjoyed Madrid and especially that you had such a great experience with our guides, Daniel and Maria. Madrid is such a cool city, and I’m glad you were able to explore it for a few days while still having time for a siesta and seeing friends! 💛

Safe travels through Extremadura and Portugal! It was such a pleasure meeting you and working with you. Your feedback means a lot to my team and me, and thank you again for trusting me to help plan the first few days of your amazing Spain-Portugal trip! 🌍

All the best,
Julia

Kimkim gave us a great overall experience, with a few details needing attention
Norway | Jul 30 - Aug 7, 2026

D
D R.
Seattle, WA | Reviewed on Aug 09, 2026
Kimkim gave us a great itinerary that closely matched our interests and desired level of activity. They took a lot of the planning burden off of us and made our trip fun and enjoyable. I will say that the communications when we were on the actual trip were a little uneven. Messaging through the app received no or a delayed response. When I finally figured out we should use WhatsApp we had better responsiveness, which should have been made clear from the beginning. Our stay at hotel... Read more

Kimkim gave us a great itinerary that closely matched our interests and desired level of activity. They took a lot of the planning burden off of us and made our trip fun and enjoyable.

I will say that the communications when we were on the actual trip were a little uneven. Messaging through the app received no or a delayed response. When I finally figured out we should use WhatsApp we had better responsiveness, which should have been made clear from the beginning.

Our stay at hotel Aurlandfjord was lovely, but we were a little surprised to find dinner had been included and we weren’t asked about that in advance. I think we would have preferred to buy our own dinner and make our own choices.

Hotel Reviews
Hotel Aurlandsfjord
Aurland
Grand Hotel Terminus
Bergen

Good location and spacious rooms, a nice breakfast spread. Rooms really need updating (lighting is poor, carpet is worn). It’s definitely an old hotel that could use a bit of attention.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Aug 11, 2026
Hi Deb! Thank you so much for taking the time to share your feedback! I'm delighted to hear that the itinerary matched your interests and activity level, and that we were able to take some of the planning burden off your shoulders and help make your trip enjoyable. I'm sorry to hear that communication during the trip was not as smooth as it should have been. Your feedback about making the preferred communication channel clearer from the beginning is very helpful, and we’ll certainly take... Read more

Hi Deb!

Thank you so much for taking the time to share your feedback! I'm delighted to hear that the itinerary matched your interests and activity level, and that we were able to take some of the planning burden off your shoulders and help make your trip enjoyable.

I'm sorry to hear that communication during the trip was not as smooth as it should have been. Your feedback about making the preferred communication channel clearer from the beginning is very helpful, and we’ll certainly take this into consideration as we continue improving our pre-trip information.

I'm glad to hear you enjoyed your stay at Hotel Aurlandsfjord. I appreciate your comment about the included dinner as well. We understand that having the flexibility to choose where and what to eat can be an important part of the travel experience, and we’ll keep this preference in mind when planning similar itineraries in the future.

Thank you again for sharing such thoughtful feedback. I'm very happy that, overall, you had a fun and enjoyable trip!

Best,
Krista

Good memory in Patagonia (เริ่ดๆ เลยหล่ะ)
Peru | Apr 2 - Apr 10, 2026

Nutthapon
Nutthapon L.
Thailand | Reviewed on Aug 09, 2026
Micaela from KimKim and Joaquina from Say Hueque were very helpful, supporting me with itinerary revisions even just a few days before the trip started. ​During the trip, the local operations provided outstanding service, especially during Torres del Paine. It was a wonderful, unique experience with a high-quality bus and knowledgeable guides. The locations we visited were distinct and offered a fresh perspective compared to standard itineraries from our country (Thailand).... Read more

Micaela from KimKim and Joaquina from Say Hueque were very helpful, supporting me with itinerary revisions even just a few days before the trip started.

​During the trip, the local operations provided outstanding service, especially during Torres del Paine. It was a wonderful, unique experience with a high-quality bus and knowledgeable guides. The locations we visited were distinct and offered a fresh perspective compared to standard itineraries from our country (Thailand).

​Additionally, the Mayo Spirit Trek was amazing and stood out as one of the true highlights of our journey in El Calafate.

​The duration was just right to cover everything on our wishlist, while still allowing us enough flexibility to take in each location without feeling rushed. Highly recommended.

Activity Reviews
Full-day Trekking Laguna de los Tres
Full-day Trekking Laguna de los Tres
El Chaltén

Our guide was really professional and really took care of us even during the extreme weather!

Quality of Experience
Flexible and we had a really good care.
Guides, Drivers and Staff
Excellent!
Transport
Full Day MAYO SPIRIT TREK
Full Day MAYO SPIRIT TREK
El Calafate

Cruise was amazinggggggggg, we all loved it! The places we visited also nice and specular!

Quality of Experience
Great time arrangement, lots of thing to see especially the floating ice burge and large glacia!
Guides, Drivers and Staff
Our guide was friendly and informative.
Transport
Cruise and bus were all excellent!
Full-Day Hiking Base Las Torres
Full-Day Hiking Base Las Torres
Puerto Natales

Best hike and most beautiful hike in Patagonia. A long the way was scenic! The local guide was also amazing and well-prepared. The provided lunch was just enough.

Quality of Experience
Good time arrangement
Food
lunch pack qas just right!
Guides, Drivers and Staff
Well prepared guide
Transport
Good bus qaulity
Full-Day Torres Del Paine Tour
Full-Day Torres Del Paine Tour
Puerto Natales

Fabulous tour plan, seeing new perspective

Quality of Experience
It would be better to visit the broadwalk and skip the cave (last destination).
Guides, Drivers and Staff
The tour guide was really friendly and knowledgable.
Transport
Bus was comfortable, but can be better as the size of the seat was not fit for westen people.
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Aug 11, 2026
Hello Nutthapon, Thank you so much for sharing such a thoughtful review of your journey 💙 It is wonderful to know that you felt supported throughout the planning process, even with those last-minute adjustments before your adventure began. Flexibility is an important part of travel, and we are always happy to adapt whenever possible. We are especially glad that Torres del Paine and the Mayo Spirit Trek in El Calafate became such memorable highlights ✨ Patagonia has an incredible way of... Read more

Hello Nutthapon,

Thank you so much for sharing such a thoughtful review of your journey 💙 It is wonderful to know that you felt supported throughout the planning process, even with those last-minute adjustments before your adventure began. Flexibility is an important part of travel, and we are always happy to adapt whenever possible.

We are especially glad that Torres del Paine and the Mayo Spirit Trek in El Calafate became such memorable highlights ✨ Patagonia has an incredible way of surprising travelers, and it means a lot to hear that the experiences offered you a fresh perspective and felt different from the itineraries you are used to seeing in Thailand.

Finding the right balance between seeing everything on your wishlist and still having enough time to truly enjoy each place is exactly what we aim for when designing a tailor-made journey. Knowing we achieved that balance for you is incredibly rewarding.

Thank you for traveling with us and for your recommendation. We would be delighted to help you discover another corner of Argentina or South America whenever your next adventure begins 😊

Best wishes
Micaela and Say Hueque Team

Amazing Custom Trip to Australia
Australia | Jul 13 - Aug 1, 2026

Rick
Rick N.
Chicago, IL | Reviewed on Aug 09, 2026
Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help. The biggest highlights were the tours at Uluru (guided... Read more

Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help.

The biggest highlights were the tours at Uluru (guided by Ali) and Kata-Tjuta Domes (Jose) with Seit Outback Australia and the Sydney Opera House by SOH staff. We also appreciated the arrangements for lodging and transportation (flights, airport pick-ups, rental cars) that made the trip very easy.

The Daintree Heritage Lodge was a fantastic natural location with a great creek and swimming holes going through the property, outdoor eating area, and great birds and flora. It also was close to another highlight, the Madja Boardwalk trail which goes through both rainforest and mangrove habitats and gave access to tours of the Atherton Tablelands and the Daintree River to see crocodiles and other river wildlife. The lodging and amenities at Yulara were amazing. I wondered what we'd do there in between tours to Uluru and Kata-Tjuta but the whole city/resort provides many opportunities to walk around, see great aboriginal art galleries, and have short tours about flora and the local culture. The rental car from Melbourne let us get out to the 12 Apostles and a great hike at Triplett Falls. We also enjoyed the New Hotel in Sydney for our short stay there - great location and unique design.

We will definitely be using KimKim again for trips in the future. Thanks to Samantha and the whole team.
Rick and Laura

Hotel Reviews
Little National Hotel Sydney
Sydney

Great location. Easy walk to the docks, opera house, and botanical garden. Very modern design and amentities (controls for lights, shades, etc.) are conveniently located. The rooftop bar is great. Whilefood options in the hotel are a bit limited, there are so many restaurantes just s stones through away, this is not at all a problem.

Authenticity & Character
Unique - very modern. Room was small but fine for 3 days there.
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Incrediblly well-organized. The whole city of Yulara is an integrated resort with lots to do and great food and cultural offerings. The continuous bus service and short tours and activities are a huge bonus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Lodge Daintree

Great environment, helpful staff, and excellent food. Loved staying right in the rainforest habitat with nature right up to our doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Aug 09, 2026

Rick and Laura! What an absolutely LOVELY review. Thank you so much for taking the time to write such detailed feedback for both myself and future travellers; I am so glad you both had such a great time!
It's truly been a pleasure to work with you both, and I can't wait to see what international adventure you two dream up next-- maybe the outback!
Wishing you two all the best! 🩵

We had a great time in Buenos Aires and Baril...
Argentina | Aug 1 - Aug 8, 2026

J
Jason H.
Chicago, IL | Reviewed on Aug 09, 2026

We had a great time in Buenos Aires and Bariloche. The experience was seamless, and all our local guides were great. Highly recommend working with KimKim and Paulo.

Local specialist: Paulo Salvador Jimenez Veron
Paulo Salvador
Paulo Salvador Jimenez Veron
Local specialist in Buenos Aires | Replied on Aug 10, 2026

Hola Jason,

Thank you for your review. They really are a huge help to us. We are delighted that you enjoyed your trip.

We hope to have you back soon in the future,

Saludos!
Paulo

Wonderful Trip
Georgia | Jul 28 - Aug 8, 2026

V
Victor S.
United Kingdom | Reviewed on Aug 09, 2026
Gorgeous country, very nice people. Keti organized our round trip very well. Our guide and our driver were fabulous. I can only recommend Read more

Gorgeous country, very nice people. Keti organized our round trip very well. Our guide and our driver were fabulous. I can only recommend

Activity Reviews
Day Trip around Kutaisi
Day Trip around Kutaisi
Kutaisi
Quality of Experience
Not so much to do in Kutaisi, we found the day a bit long. We should have explored the canyons
Food
Guides, Drivers and Staff
Transport
Transfer from Stepantsminda to Kutaisi via Uplistsikhe
Transfer from Stepantsminda to Kutaisi via Uplistsikhe
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Stepantsminda
Transfer to Stepantsminda
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive  from Tbilisi to Telavi with visits on the way
Drive from Tbilisi to Telavi with visits on the way
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Keti Tsiklauri

Amazing Safari to the Oktavango Delta, Kalaha...
Botswana | Jul 28 - Aug 6, 2026

Ingenie
Ingenie D.
Willemstad, Curaçao | Reviewed on Aug 09, 2026
Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls Read more

Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls

Hotel Reviews
Kadizora Camp
Botswana Gunotsoga, Lobilos

Amazing guides, and activities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterfalls Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Evolve Back Kalahari

This lodge was truly impressive. Their service excellent, and I love that they took every opportunity to surprise and exceed our expectations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lodge Johannesburg O.R. Tambo International Airport

Rooms were good, breakfast was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Aug 09, 2026

Thanks so much for the reviews Ingenie, we highly appreciate it and we thoroughly enjoyed planning this trip with you 😊

Anna planned an amazing trip for us! She list...
Norway | Jul 19 - Jul 29, 2026

Alice
Alice P.
Ankeny, IA, USA | Reviewed on Aug 09, 2026
Anna planned an amazing trip for us! She listened to what we wanted even though we didn't really know what we wanted and planned the perfect trip. Norway was even better than expected and the trip was amazing. Anna planned a few activities and gave us recommendations on things we could do on other days but left us lots of time to go off and explore on our own. We ended up adding a few hikes to our trip which we had not planned on doing when originally booking. We had a great time kayaking in... Read more

Anna planned an amazing trip for us! She listened to what we wanted even though we didn't really know what we wanted and planned the perfect trip. Norway was even better than expected and the trip was amazing. Anna planned a few activities and gave us recommendations on things we could do on other days but left us lots of time to go off and explore on our own. We ended up adding a few hikes to our trip which we had not planned on doing when originally booking. We had a great time kayaking in Hamn i Senja with our guide Richard. He was very knowledgeable and had great stories to share. Our favorite places were the Lofoten Islands and Senja. We loved traveling with kimkim. Having everything organized in the app so we knew exactly what we were doing each day and had our tickets saved on there made traveling stress free. We would highly recommend traveling with kimkim!

Hotel Reviews
Svinøya Rorbuer
Svolvær

We loved our room and being able to spread out. The whole property was beautiful and we loved being able to walk into town for dinner and to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hamn i Senja
Skaland

Beautiful location. We loved sitting in the chairs looking over the water at sunset and walking around the property. Richard, the kayak guide was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Midnight Sun Kayak Tour in Bergsfjorden
Midnight Sun Kayak Tour in Bergsfjorden
Senja

The views on this tour were amazing! Our guide, Richard was very knowledgeable and had lots of stories to share about his experiences guiding in many different countries.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna Grindevoll Strønstad

Greek experience
Greece | Aug 1 - Aug 7, 2026

Mary
Mary H.
Newark, NJ | Reviewed on Aug 09, 2026
I worked with Penny initially to coordinate the trip and she was absolutely wonderful. The week before we were to leave, I wrote to Penny to set up a call only to learn she had left the company. This was quite unsettling to me. Penny told me she personally would pick us up at Athens airport when we arrived and help get us settled at our hotel. I am an older woman and was with my 12 year old granddaughter (who is very tall and appears to look 17-18 years old). I suffer from a serious... Read more

I worked with Penny initially to coordinate the trip and she was absolutely wonderful. The week before we were to leave, I wrote to Penny to set up a call only to learn she had left the company. This was quite unsettling to me. Penny told me she personally would pick us up at Athens airport when we arrived and help get us settled at our hotel. I am an older woman and was with my 12 year old granddaughter (who is very tall and appears to look 17-18 years old). I suffer from a serious medical condition causes me to lose consciousness under certain circumstances.

First day we were picked up a hotel for a “walking tour” in Athens, The driver dropped us off on a corner, told us to go under the street and meet somewhere for group. Very unclear where to go. The What’s App only worked with WiFi connection that we did not have. It took us several minutes to connect with anyone, and finally met up with the group. The tour guide walked extremely fast and combined with extended periods of just standing was more than I could do. I had to stop and sit down. We gave back the devices and went on our own after that point. It was not a pleasant experience at all and very confusing as to where to be and when.

The day continued with several issues including the curtain holder in our hotel room falling off the window on my head. Jet lag did not help us at all either.

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Pelican Bay Art Hotel
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Penny Vasileiadi

Aleksandra was wonderful! She arranged a g...
Wales | Jul 30 - Aug 6, 2026

Teri
Teri R.
Phoenix, AZ | Reviewed on Aug 08, 2026
Aleksandra was wonderful! She arranged a great trip for us - paying careful attention to our desires. She quickly made adjustments when we requested. She was also available and helpful when our flight was delayed and the first day of our trip was effectively cancelled. Read more

Aleksandra was wonderful! She arranged a great trip for us - paying careful attention to our desires. She quickly made adjustments when we requested. She was also available and helpful when our flight was delayed and the first day of our trip was effectively cancelled.

Hotel Reviews
Lincoln House Private Hotel
Cardiff

Lincoln House was a suitable hotel for the last evening of our long vacation. We arrived late and left early. All was good.

The Castle Hotel
Conwy
Authenticity & Character
The room was spacious. We loved the four-poster bed which according to a plaque was built in 1574. The furnishings (chairs, window treatments, wardrobe) were beautiful.
Location
The location in the center of the city was very convenient. It was a short walk to the castle.
Staff
Hotel reception was very friendly and helpful about parking and a short-cut to the castle. The bartender was also friendly and attentive.
Cleanliness & Comfort
Castle Cottage Inn
Harlech

This was our favorite hotel of the trip! Great location and absolutely beautiful room! Dinner was superb! We wish we could have stayed longer!

Authenticity & Character
The hotel is beautiful with great attention to comfort and detail.
Location
The hotel was adjacent the castle and had great views of the castle and the coast. It was just a little challenging to get to on the narrow streets.
Staff
Pattra (the owner) was wonderful. Very helpful and very friendly.
Cleanliness & Comfort
The room was large, the bed comfortable, the shower and bath luxurious.
The Glengower
Aberystwyth

The great location of this hotel makes up for the minor complaints. With a little more attention to the room's furnishings, we would have given the hotel a 5-star rating.

Authenticity & Character
The location, restaurant, bar and friendliness of the staff was wonderful. The room was small which is understandable - however there was a clothes rack for hanging clothes and a full-size ironing board that seemed unncessary and definitely detracted from the room. (I couldn't find the iron). The bed was small (also understandable) but uncomfortable.
Location
The location of this hotel is its biggest advantage. It is adjacent the promonade - so walking and viewing the ocean was great. Parking was a little challenging - we parked 2 short blocks away in the lot for a medical facility. That was definitely better than on the street.
Staff
The staff was very friendly and helped us navigate the parking.
Cleanliness & Comfort
Penrhiw Farm B & B
Fishguard
Authenticity & Character
There was information in the room that detailed the history of the farm. The B&B was appropriately furnished for a working farm. The gardens/yard were beautiful. We especially appreciated the 3 dogs and the neighboring pigs.
Location
This B&B is a little challenging to get to - on a narrow road up a steep hill.
Staff
Very friendly - especially for breakfast the next morning.
Cleanliness & Comfort
Very comfortable. Nice bathroom - great shower and BIG tub. We slept better than we had in months!
Penally Abbey Country House Hotel and Restaurant Penally
Tenby

Penally Abbey Country House was wonderful. The room was large, comfortable and well appointed. The bathroom was modern with a great walk-in shower.

Authenticity & Character
The hotel was beautifully appointed. I was especially captivated by the dining rooms.
Location
Short distance to Tenby and also a nice hike to the ocean.
Staff
The staff was wonderful - we met the owners when we checked in. The bar/restaurant staff was especially friendly.
Cleanliness & Comfort
Parador 44
Cardiff

Wonderful hotel - centrally located in Cardiff. We weren't able to enjoy it - because our flight was delayed and we arrived in Cardiff in the evening as opposed to noon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cardiff Bay Boat Tour
Cardiff Bay Boat Tour
Cardiff

Due to the flight delay, we were unable to make this trip.

Seal Safari Boat Tour
Seal Safari Boat Tour
Wales

Our expectations were somewhat low. Because we "lost" the first day of our trip, we were just happy to get on a boat and out on the water. The views of Tenby from the water were great. We did see two seals in the water. The boat was a nice size - maybe 30 of us. The 'captain/guide' was knowledgable. low-key and conversational.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Cardiff to Cardiff Airport
Private Transfer from Cardiff to Cardiff Airport
Cardiff

Similar to our arrival - not being about departure is well worth it. It is great not to worry about returning the rental car and finding our way to the airport.

Quality of Experience
Guides, Drivers and Staff
We really appreciated our driver. She arrived 10 minutes early, was a pleasant and friendly conversationalist and got us to the airport on time.
Transport
Private Transfer from Cardiff Airport to Cardiff
Private Transfer from Cardiff Airport to Cardiff
Cardiff
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.