Kimkim Trip Reviews

4.8
Based on 20,535 ratings
Read 20,535 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a lifetime
Peru | May 9 - May 23, 2026

Rebecka
Rebecka D.
Tolland, CT, USA | Reviewed on May 29, 2026
This trip was a dream every step of the way. I had a lot of questions which were always answered quickly in detail, and with patience. Peru has so many amazing locations and experiences but we were able to narrow them down to a perfect trip, customized to our exact preferences, budget and interests. Once we got there Anne sent thoughtful notes to our room and checked in periodically to make sure everything was going well. Everyone we met in Peru was so kind, accommodating and... Read more

This trip was a dream every step of the way. I had a lot of questions which were always answered quickly in detail, and with patience. Peru has so many amazing locations and experiences but we were able to narrow them down to a perfect trip, customized to our exact preferences, budget and interests.

Once we got there Anne sent thoughtful notes to our room and checked in periodically to make sure everything was going well.

Everyone we met in Peru was so kind, accommodating and friendly. We spent time with several guides who were very knowledgeable and personable, but I’d give a special shout-out to our Cusco guide, EJ. His background in archaeology made every historical site even more interesting. We saw so many amazing things but wouldn’t have fully appreciated them without EJ’s insights and his photography skills left us with so many great photos and memories to take home with us.

Local specialist: Anne Godoy

Aleksandra did a fantastic job designing our trip!!!
Scotland | May 3 - May 23, 2026

Yumi
Yumi A.
Kent, WA | Reviewed on May 28, 2026
Aleksandra did a fantastic job designing our 3-week travel through Central Scottish Highlands and its adjacent islands! Scotland is gorgeous and its landscapes and views are magical with “four seasons in a day” weather pattern. We are already planning to go back to North Scottish Highlands with Aleksandra’s help in 2028.

We are quite particular about what we want to do (avoiding touristy towns and places as much as possible), hiking opportunities, distillery experiences, accommodations that... Read more

Aleksandra did a fantastic job designing our 3-week travel through Central Scottish Highlands and its adjacent islands! Scotland is gorgeous and its landscapes and views are magical with “four seasons in a day” weather pattern. We are already planning to go back to North Scottish Highlands with Aleksandra’s help in 2028.

We are quite particular about what we want to do (avoiding touristy towns and places as much as possible), hiking opportunities, distillery experiences, accommodations that have beautiful and dramatic views in quiet and/or isolated locations. Aleksandra nailed them all for us!!! We couldn’t be happier in each location! The pace was perfect! In the first draft of itinerary, I asked her “why are we staying at Loch Lomond for 4 nights?” Well, she knew we needed 4 nights/5 days to explore the beautiful loch and the surrounding area for hiking!

Throughout the 3-week journey, she was just a phone call and text away assisting us when we needed. She was always available for us like a magic! What a comfort it was to have her watching over our back!

Thank you, Aleksandra for giving us the fabulous memory of Scotland!!!

Hotel Reviews
Atholl Arms Hotel
Dunkeld, Perthshire

A wonderful hotel with great decor at a great location with riverfront bar, etc. in quaint village of Dunkeld. We enjoyed our stay very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bynack
Aviemore

This is a spacious 2-bedroom cabin with a large kitchen. It was a comfortable place to stay.

Authenticity & Character
Location
Staff
There was no one to interact with.....
Cleanliness & Comfort
Plockton Inn Hotel
Ross-shire

A quaint hotel in the quaint village of Plockton. The room was very comfortable and the staff was very friendly and helpful with my food allergy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atlantic Drift - Isle of Skye - Amazing Sea views
Glendale

We loved this cottage so much that we cut a few things from our schedule to stay at the cottage, walk around the neighborhood, chat with wonderful host and hostess. This cottage was our fondest place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pods at Port nan Gael
Pennyghael

The small pod is cleverly designed and very functional with a great view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 17 The Promenade
Oban

Absolutely beautiful hotel with amazing decor. Our room was very spacious looking over the Oban Bay. We could really relax in the room looking at the beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loch Lomond Waterfront Luxury Lodges
Balmaha

This is a great cottage on the quiet side of Loch Lomond. The cottage was well designed and functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Brunton Place Bed and Breakfast
Edinburgh

This is an intimate and quiet place with an amazing host.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Cairn Distillery Tour & Lunch
The Cairn Distillery Tour & Lunch
Aviemore

What a modern and stylish distillery with beautiful views everywhere! We really enjoyed the tour incorporating audio and visual, highly stylish tasting room, followed by a fabulous lunch spread!

Quality of Experience
Guides, Drivers and Staff
Talisker Distillery
Talisker Distillery
Scotland
Horseback Riding in Highlands
Horseback Riding in Highlands
Scotland

Our riding guide was such a character and we were definitely entertained!

Ben Nevis Distillery Tour
Ben Nevis Distillery Tour
Scotland
Torabhaig Distillery Tour
Torabhaig Distillery Tour
Scotland
Collection Tour and Tasting at  Glengoyne Distillery
Collection Tour and Tasting at Glengoyne Distillery
Scotland
Holyrood Distillery Tour
Holyrood Distillery Tour
Edinburgh
Local specialist: Aleksandra Sheb

Trip of a lifetime!
Galapagos Islands | Feb 25 - Mar 9, 2026

J
Jennifer Z.
Dallas, TX | Reviewed on May 28, 2026
Trip of a lifetime!
This was truly one of the best trips we’ve ever taken. Every part of the experience was thoughtfully planned and incredibly memorable. The itinerary was perfectly balanced and gave us the opportunity to experience all the key highlights of the islands while still feeling relaxed and enjoyable.
Paul made the entire trip completely stress-free. Every transfer, activity, and pickup was seamlessly coordinated, so we could simply enjoy the experience without worrying about... Read more

Trip of a lifetime!
This was truly one of the best trips we’ve ever taken. Every part of the experience was thoughtfully planned and incredibly memorable. The itinerary was perfectly balanced and gave us the opportunity to experience all the key highlights of the islands while still feeling relaxed and enjoyable.

Paul made the entire trip completely stress-free. Every transfer, activity, and pickup was seamlessly coordinated, so we could simply enjoy the experience without worrying about logistics. His organization and attention to detail made a huge difference.

The wildlife experiences were absolutely unforgettable. Seeing so many animals in their natural habitat was incredible — especially the sea lions, which were amazing to watch up close. Each snorkeling excursion offered something unique, and we saw an incredible variety of marine life, including turtles, reef sharks, seahorses, penguins, and sea lions.

I honestly can’t say enough good things about this trip. It exceeded our expectations in every way, and Paul made the entire experience easy, smooth, and unforgettable. I would highly recommend working with Paul to plan your trip — you will be in excellent hands.

Hotel Reviews
Plaza Luna Suites
Puerto Ayora

Beautiful hotel. Great location- close to restaurants, shopping and the harbor for sea lion, bird and iguana watching! Easy to walk everywhere we needed to. The hotel was beautiful and the staff were very accommodating.

Authenticity & Character
Location
Close to restaurants, shopping and the harbor!
Staff
The staff was extremely friendly and helpful. They accommodated us a few times with our early morning activities.
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Playa Mann
Puerto Baquerizo Moreno

Great location. Amazing view from the balcony. Extremely relaxing.

Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Great location. Easy access to the beach, views of the sea lions and all activities. Would love to stay here again.

Authenticity & Character
Location
Proximity to the sea lions and the view
Staff
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on May 29, 2026

Hi Jen!

I’m so happy to hear that your trip to the Galapagos was one of the best trips you’ve ever had and that you had the chance to see the unique wildlife of the islands.

Your pictures are beautiful, thank you for sharing them and for your kind words. 🐢

Whenever you’re ready to plan your next adventure, we’ll be happy to help!

Warmly,
Paul, your friend from Ecuador

Our trip to The Netherlands was fantastic! ...
The Netherlands | May 15 - May 21, 2026

Julie
Julie H.
Waterloo, ON, Canada | Reviewed on May 28, 2026
Our trip to The Netherlands was fantastic! Was very impressed with our local specialist Lisa. She was always very quick to respond to our questions. She developed a great itinerary that covered all the items we were looking to see. All the local excursions were well run, on-time and met with our expectations. Lisa even went above and beyond to provide our group with a welcome package upon our arrival to our hotel, which included pre-purchased OV transportation cards and maps. ... Read more

Our trip to The Netherlands was fantastic! Was very impressed with our local specialist Lisa. She was always very quick to respond to our questions. She developed a great itinerary that covered all the items we were looking to see. All the local excursions were well run, on-time and met with our expectations.

Lisa even went above and beyond to provide our group with a welcome package upon our arrival to our hotel, which included pre-purchased OV transportation cards and maps.

Would highly recommend KimKim and our specialist Lisa to anyone looking to travel to The Netherlands in the future.

Local specialist: Lisa van den Eerenbeemt

Review of our 13 day trip throughout Italy-
Italy | May 14 - May 26, 2026

Elizabeth
Elizabeth S.
Ashburn, VA | Reviewed on May 28, 2026
Fabio did an excellent job in designing the perfect 13 day Italy trip for us based upon our requests. He gave helpful suggestions and guidance , responded quickly to our questions, and was available to help us with any need during our trip.
This was my second time using KimKim and it has been a smooth and easy process from planning to execution.
The transportation transfers and day trips were excellent and on time. The boutique hotels that Fabio selected were great. Antonella, our... Read more

Fabio did an excellent job in designing the perfect 13 day Italy trip for us based upon our requests. He gave helpful suggestions and guidance , responded quickly to our questions, and was available to help us with any need during our trip.
This was my second time using KimKim and it has been a smooth and easy process from planning to execution.

The transportation transfers and day trips were excellent and on time. The boutique hotels that Fabio selected were great.

Antonella, our walking tour guide in Florence was wonderful and we learned so much from her. The day trip to Siena and San Gimignano with a visit to a local winery was a highlight for us. Andrea, our driver, gave us so much history and background which helped us navigate each town. We thoroughly enjoyed the visit and lunch at the Winery in Tuscany.
We visited the Duomo, Santa Croce, The Leather School, The Academy, the Uffizi, and the Pitti Palace and the plaza de Michelangelo, the Ponte Vecchio, the markets and more! We also had a delicious Florentine steak at Casa Del Santo.

Our guide, Tanya, in Rome gave us an excellent tour of the Coliseum and Roman Forum. It was an amazing experience.
On our own, we strolled the streets of Trastevere and ate at Trattoria Lungaretta which was a 300 year old restaurant. Delicious. We stumbled upon a beautiful Botanical garden in Trastevere, and toured Basilica Di S. Maria. We walked all over Rome and saw the Plaza Novana, Trevi Fountain, the Spanish Steps ( and ate lunch at the Hassler Hotel Terrace), the Mouth of Truth, the Vittriano. Tanya, our walking tour guide, gave us an excellent tour of the Coliseum and the Roman Forum. And she also guided us through the Vatican Museums. We learned so much from her. She was excellent.

After our three days in Rome, we set off for three days in Positano in the Amalfi Coast. Breathtakingly beautiful! We enjoyed our boat trip to Capri and rode the chair lift in Ana Capri. Our guide for Pompeii was excellent as well, and we enjoyed the winery and lunch sheduled that day as well. in Positano we enjoyed an excellent dinner at Rada down on the beachfront.

Overall, our trip to Italy was a trip of a lifetime.. one that we will treasure for the rest of our lives! Thank you, Fabio and Kim Kim!

Beth, Libba and Randy Sprinkle

Hotel Reviews
Ca' Nigra Lagoon Resort
Venice

A hotel with lots of character located in a great location. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Gabrisa
Positano

Beautiful boutique hotel with a friendly and helpful staff. Also had an excellent restaurant on site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Baglioni Firenze
Florence

This hotel, which has been an icon for years, was a little dated and filled with convention people. Service was not great.

Authenticity & Character
it was dated--needs to be updated
Location
Close to the Duomo-
Staff
they needed to be friendlier and more responsive to requests
Cleanliness & Comfort
Activity Reviews
Explore Pompeii and Mount Vesuvius with Lunch and Wine Tasting at a Vineyard by the Volcano
Explore Pompeii and Mount Vesuvius with Lunch and Wine Tasting at a Vineyard by the Volcano
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sorrento Coast and Capri Boat Tour from Positano
Sorrento Coast and Capri Boat Tour from Positano
Italy

We enjoyed the boat trip to Capri- we only wish we had more time on Capri. We had only 3 hours instead of the 4-5 promised, but we thoroughly enjoyed the time we did have there.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome

Tanya was an excellent guide

Quality of Experience
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Andrea, our driver, was excellent and provided us with history and great insights which helped us navigate each town. The Lunch and winery visit was a highlight of our entire trip. The setting was absolutely beautiful and the hosts were most gracious and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
on time, informative and helpful
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 29, 2026
Buongiorno Elizabeth, Thank you so much for taking the time to share such a detailed review of your trip. 🙏🏻 I am very happy to hear that your journey through Italy met your expectations and that the itinerary worked so well for you from start to finish. I am also very glad that your experiences in Florence, Siena, San Gimignano, Rome, and the Amalfi Coast were such highlights, and that the guides and drivers contributed so positively to your understanding and enjoyment of each... Read more

Buongiorno Elizabeth,

Thank you so much for taking the time to share such a detailed review of your trip. 🙏🏻

I am very happy to hear that your journey through Italy met your expectations and that the itinerary worked so well for you from start to finish.

I am also very glad that your experiences in Florence, Siena, San Gimignano, Rome, and the Amalfi Coast were such highlights, and that the guides and drivers contributed so positively to your understanding and enjoyment of each destination. I will make sure to share your kind words with both the guides and drivers.

Thank you again for your trust and for choosing to travel with me. It was truly a pleasure assisting you, Randy, and Libba throughout the planning process and during your trip.

I look forward to helping you again with your next Italian adventure! 🙂

Wishing you all the very best!

Arrivederci,
Fabio

First Trip to Italy
Italy | May 4 - May 16, 2026

Michael Edward
Michael Edward B.
Newark, NJ | Reviewed on May 28, 2026
Kim Kim and especially Fabio made my first trip to Italy one to remember! The ability to tailor our tours and timing really made the trip practically stress free. All of our guides were prepared and made checking in and following along with the incredible history and local facts during the tours a pleasure. Being a wine & spirits professional and traveling with a non-drinker was no problem as our trip was curated to highlight both our wants and wishes. Moving from Rome to Florence (throughout... Read more

Kim Kim and especially Fabio made my first trip to Italy one to remember! The ability to tailor our tours and timing really made the trip practically stress free. All of our guides were prepared and made checking in and following along with the incredible history and local facts during the tours a pleasure. Being a wine & spirits professional and traveling with a non-drinker was no problem as our trip was curated to highlight both our wants and wishes. Moving from Rome to Florence (throughout Tuscany) and then on to Venice was exactly the right move for us and transfers were seemless.

Hotel Reviews
Hotel Sant'Antonin
Venice

What a spectacular location! The water taxi was able to drop us at the front entrance and the staff went above and beyond during our stay.

Authenticity & Character
Location
Staff
The front desk attendants helped us with tickets to the Vivaldi Concert and used an actual paper map to show us different dining options and attractions we were looking for.
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & Spa

We enjoyed the staff and the young lady who made us eggs and pancakes on different days in the breakfast room.

Authenticity & Character
Location
We were very close to the Central Market and the train station but our street was so quaint and had many dining options and easy access to our rides.
Staff
Cleanliness & Comfort
Hotel Cellini
Rome

The hotel staff was very accommodating when we arrived early morning. They took and held our bags and we were able to tour parts of Rome while our room was prepared.

Authenticity & Character
The room was large and well appointed.
Location
The hotel location was near everything we were there to experience and the street was busy but quiet enough for us to relax after touring.
Staff
Cleanliness & Comfort
Activity Reviews
Venice Food & Wine Tasting Tour
Venice Food & Wine Tasting Tour
Venice

The food tour was one of the best of our trip. I was worried when Carlos started speaking as he talks very fast but it just added to the excitement of the tour. The food was excellent. The pace was great! Yummy!

Quality of Experience
Food
All the different cecchettis and local fare
Guides, Drivers and Staff
loved Carlos
Transport
Venice in a Day Combo Tour with Gondola Ride
Venice in a Day Combo Tour with Gondola Ride
Venice

I really enjoyed Venice. Marco is an encyclopedia of Venice history.

Quality of Experience
Guides, Drivers and Staff
Transport
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Jewish Heritage Walking Tour: Cannaregio and Venice’s Historic Ghetto
Venice

Being married to a Jewish woman, this was a very special tour for me. The history was fascinating as sometimes I don't equate Italy to the Jewish heritage we found there. Very moving experience.

Quality of Experience
see above
Guides, Drivers and Staff
Giada was very knowledgeable and was great at sharing the history and adding personal touches to keep us engaged. We even stopped at Le Sete for a glass of wine and I was able to speak with the staff about their owner and the wine selections there.
Transport
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

This was one of the top experiences for me as the wine regions are what I was hoping to add to my personal repertoire and education as a Certified Specialist of Wine. Lunch on the side of the vineyard was spectacular. Tasting vinegar, Olive oil and all the incredible wines with food is the best way to learn. What a setting! It was so special to tour the vineyards and winery of Patrizia Cencioni and then to taste (and purchase) her incredible wines of Montalcino. She was available for photos and to answer questions even while spending time with her granddaughter. My heart was full when we left for Florence. Sienna and San Gimignano were so quaint and inviting we enjoyed strolling through them both.

Quality of Experience
Guides, Drivers and Staff
Andrea knows Patrizia so we spent a little extra time chatting (using her daughter as translator) about life in the winery.
Transport
Florence Food Tour
Florence Food Tour
Florence

We enjoyed this tour immensely. All the local foods and wine were spectacular. I really enjoyed the Wine Windows and even had tripe for the first time.

Quality of Experience
Guides, Drivers and Staff
Ezgi is a star! She really made the tempo of the tour feel relaxed and still gave us so many personalized tips throughout night.
Transport
Skip-The-Line Uffizi Gallery Ticket
Skip-The-Line Uffizi Gallery Ticket
Florence

We did this on our own and skip the line was great. People should know that window #2 is also window #3. After we figured that out we went on our way. We used a recorded guide to go through the museum.

Quality of Experience
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

This was soo much fun! Going to the Central Mercato and meeting with the vendors was fantastic! We all got to do most of the cooking and making pasta was a gas! The bus ride was quick and easy both going and coming from the estate kitchen.

Quality of Experience
Food
Fresh pasta and homemade sauce. We made bruschetta when we got home just to relive the dish! Very fun and a special experience.
Guides, Drivers and Staff
Luca and Erika are a team that made the whole experience one of the highlights of our trip!
Transport
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Italy

I can't say enough about the experience in both locations. Having the right driver was imperative. I am a retired wine & spirits specialist and had plenty of knowledge coming in, but we all know visiting and tasting where the wines are made add to the education and romance of the wines.

Quality of Experience
Guides, Drivers and Staff
Anrdea is a gem! I would come back to go truffle hunting or bird-watching with him.
Transport
Best of Florence and David by Michelangelo | Small Group
Best of Florence and David by Michelangelo | Small Group
Florence

I'm so glad this was a small group (and not us trying to do it alone). There were plenty of people inside but being organized and listening to Valentina's guidance made it a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Valentina was very engaging and obviously knew her stuff!
Transport
Trastevere Local Food Tour
Trastevere Local Food Tour
Rome

Hillaria was on time and very knowledgeable. The amount of food was just right and the variety was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rome in a Day Tour with Colosseum and Vatican Museums
Rome in a Day Tour with Colosseum and Vatican Museums
Rome

Having Bogden as our first tour guide set a high bar for our experiences. He was ready and organized and kept our attention through a long day in Rome. His dry humor and extensive knowledge made the tour a pleasure.

Quality of Experience
Guides, Drivers and Staff
Bogden was our guide for "Rome in a Day" and Hillaria took us on a wonderful food tour. The little bit of rain wasn't even a factor as all the spots were prepared for us/the group.
Transport
Having a ride to Vatican City from our hotel made the start of the day a bvreeze.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 29, 2026
Buongiorno Michael, Thank you so much for taking the time to write such a detailed review. I am so happy to hear that your first trip to Italy was such a memorable experience and that the itinerary worked so well for both of you. I am also very glad to hear that the guides, drivers, and experiences throughout Rome, Florence, Tuscany, and Venice all lived up to your expectations. Each of them will be very happy to read your kind words, as they put a lot of care into what they do every day.... Read more

Buongiorno Michael,

Thank you so much for taking the time to write such a detailed review.

I am so happy to hear that your first trip to Italy was such a memorable experience and that the itinerary worked so well for both of you.

I am also very glad to hear that the guides, drivers, and experiences throughout Rome, Florence, Tuscany, and Venice all lived up to your expectations. Each of them will be very happy to read your kind words, as they put a lot of care into what they do every day. 🙂

It was a real pleasure working with you and Stacy, and I hope Italy stays in your memories for a long time. Whenever you decide to return, I would be more than happy to help you plan the next adventure!

Thank you again for trusting me with your trip and for taking the time to share this. Wishing you and Stacy all the best! 🙂

Arrivederci,
Fabio

Croatia Trip with KimKim
Croatia | May 16 - May 26, 2026

J
Jennifer K.
San Jose, CA | Reviewed on May 28, 2026
Nikola was great with his daily check ins and responsiveness to questions during our trip. We appreciated that he listened to our questions and particulars of our wants/needs during the planning to build a great experience. Our favorite "excursion" that he arranged for us was on the Island of Korcula with a biking tour with food and wine experience. John, our host for that outing was great and fun with be with. Read more

Nikola was great with his daily check ins and responsiveness to questions during our trip. We appreciated that he listened to our questions and particulars of our wants/needs during the planning to build a great experience. Our favorite "excursion" that he arranged for us was on the Island of Korcula with a biking tour with food and wine experience. John, our host for that outing was great and fun with be with.

Hotel Reviews
Valamar Argosy Hotel
Dubrovnik

This hotel was very nice but was very far from Old Town (walled city) of Dubrovnik. It was not walkable to any place of interest. If you are looking for a "resort" hang out, it was nice, but far from popping in and out during a day of touring. After staying in apartment style places at other locations during our trip, this was basic hotel rooms and was disappointing. The place is slightly run down.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

The apartment was amazing and beautiful.

Authenticity & Character
Location
It is not near the old city and at least a 10 min taxi ride each way to the "Old town" and 15 Euro ride each way. We were not really made aware of this and might have opted for a different location to be able to enjoy the tourist area easier. If you are looking for a hang out and relax place - this is it! It was very relaxing, but the walk to breakfast location is quite a walk with a steep hill.
Staff
Cleanliness & Comfort
Villa Kogo
Hvar

This is a family property with multiple units. It was centrally located on Hvar and fit our needs. If you are staying there, just be aware that if you are moving your luggage, it is a bit of a walk on cobblestone. But once you are there, great location for walking and near a market etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Nepos
Split

The hotel was right in the core of the "Old City" and our host at the property was great. First rate experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sea Kayak Tour - Pakleni Islands
Sea Kayak Tour - Pakleni Islands
Croatia

Our guide, Marco, was great and a nice person. This excursion is hard to rate because it is very dependent on the weather for your experience. The weather was fine when we left but changed while we were out and made for a hard outing with paddling. Our guide felt bad but it wasn't his fault.

Quality of Experience
Guides, Drivers and Staff
Transport
n/a
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

This was a nice walking tour but there was nothing special that we couldn't have read in a tour book. Nikola highly recommended this as we were not sure it was worth it and we stayed with it based on his recommendation. We are not sure why he pushed so hard for this. Ivana, the guide was fine but nothing special.

Quality of Experience
Guides, Drivers and Staff
Transport
Korčula Bike - Food & Wine Tour
Korčula Bike - Food & Wine Tour
Korčula

DO THIS EXCURSION with John. Super fun and he has a great tour dialed in.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Exceptional diverse trip to Greece
Greece | May 17 - May 27, 2026

Susan
Susan R.
Tinton Falls, NJ | Reviewed on May 28, 2026
Without exception, all of our guides were intelligent, knowledgeable, professional and fun. We felt like we started many of the guides as customers and ended our activities as friends! We engaged in a wide variety of activities from ebiking and hiking a gorge to fishing and a sunset cruise and all the drivers and guides were on time and excellent! Read more

Without exception, all of our guides were intelligent, knowledgeable, professional and fun.

We felt like we started many of the guides as customers and ended our activities as friends!

We engaged in a wide variety of activities from ebiking and hiking a gorge to fishing and a sunset cruise and all the drivers and guides were on time and excellent!

Hotel Reviews
Samaria Hotel
Chania Town

Samaria hotel is a boutique hotel with an exceptional location to everything Chania has to offer! The property is exceptionally clean and even smells wonderful. The pool is a hidden oasis. The breakfast buffet offers a wide variety to fuel up for your day!

Authenticity & Character
Location and service
Location
Right in the middle of the action!
Staff
Everyone is exceptionally attentive
Cleanliness & Comfort
Crispy white
GDM Megaron
Heraklion

Great location to the ferry and town center. Excellent views over the harbour. Quality breakfast buffet is a bonus. The rooftop bar and pool are a nice retreat after activities.

Authenticity & Character
Location
Right in the middle of it all
Staff
Very nice people working hard!
Cleanliness & Comfort
Very clean suite
Anteliz Suites
Fira

The service was exceptional and the location and views are magnificent! We had a room with a private infinity pool overlooking the caldera, it was stunning. The rooms and property were exceptionally clean and maintained. The breakfast overlooking the caldera is delicious and you have a full menu to choose from!

Authenticity & Character
Combination of location and staff
Location
Incredible views
Staff
Without exception every staff member was fabulous.
Cleanliness & Comfort
Crispy and white
Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on May 30, 2026

Thank you, Susan! It's great to hear you had such an amazing experience with your guides. Having knowledgeable local guides really makes such a difference when traveling, so I love hearing this feedback 🩵

Perfectly planned trip.
Lithuania | May 17 - May 27, 2026

H
Helen S.
Newark, NJ | Reviewed on May 28, 2026
Emerson did an amazing job of planning our trip. All hotels, transportation, and guides were great. Excellent planning, some city tours and some forest hikes. Thank you so much. Read more

Emerson did an amazing job of planning our trip. All hotels, transportation, and guides were great. Excellent planning, some city tours and some forest hikes. Thank you so much.

Hotel Review
Hotel Kamp
Helsinki

Wow! This hotel is perfectly located and the newly renovated rooms are luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Helsinki and Suomenlinna Private Tour
Helsinki and Suomenlinna Private Tour
Helsinki

Great guide and very comprehensive tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on May 28, 2026

Thank you so much for the kind words. It was a real pleasure planning this trip for you, and I’m very happy to hear everything went smoothly. Hope to welcome you back to this part of the world again someday!

Thanks, KimKim & Kathrin!
New Zealand | Apr 19 - May 6, 2026

Susan
Susan M.
Seattle, WA | Reviewed on May 28, 2026
Wow, trip of a lifetime! Many thanks to KimKim (and to Kathrin specifically) for helping us have the visit we'd long dreamed of in New Zealand. Both the South and North Islands were wonderful, though very different. We did white water rafting, kayaking, boating near glaciers and icebergs, heli-hiking, had a Maori experience that was absolutely fantastic, visited several national parks, saw coastlines from the water and fijords from a boat we spent the night on. Can't possibly list everything... Read more

Wow, trip of a lifetime! Many thanks to KimKim (and to Kathrin specifically) for helping us have the visit we'd long dreamed of in New Zealand. Both the South and North Islands were wonderful, though very different. We did white water rafting, kayaking, boating near glaciers and icebergs, heli-hiking, had a Maori experience that was absolutely fantastic, visited several national parks, saw coastlines from the water and fijords from a boat we spent the night on. Can't possibly list everything we got to experience, and it could never have worked out so well without the help we got from Kathrin. Just can't say enough how much I recommend KimKim for travel planning. We had so many wonderful things arranged for us that any stress we might have had going it on our own just evaporated. I had so many questions, and Kathrin was endlessly patient and helpful!

Hotel Review
Queenstown Park Boutique Hotel
Queenstown

Beautiful accommodations, outstanding service, a wonderful included breakfast, and a great location are some of the reasons we loved this hotel. There was roadwork at the time that made it tricky to get to, but when we were close someone from the hotel saw us and came out to show us where to park then helped with our luggage. We were sorry to only have one night there, and highly recommend it as a home base when you are visiting Queenstown.

Location
Close enough to walk into town
Staff
They were very attentive and proactive in regards to our needs
Cleanliness & Comfort
Activity Reviews
Explore Waiheke wineries with the Hop-On-Hop-Off bus
Explore Waiheke wineries with the Hop-On-Hop-Off bus
Waiheke Island

Loved the island but wouldn't do the Hop On Hop Off bus next time. We were there in the fall and maybe it's different during high season but the schedule had us waiting a lot, and we wasted a lot of time we could have spent exploring the island and the wineries.

Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

While this was one of the things I wanted to make sure I experienced on our trip to New Zealand (I was an anthropology major and loved studying about the Maori) I was a little suspicious that this might feel too "touristy". By the end of a delightful evening all fears were allayed. Actually meeting the extended family who operate Te Pa Tu, the variety of ways they showed you what life in one of their villages would have been like (with interactive events), listening to their fabulous singing and chants (oh my gosh what voices they have!), and sitting down to a feast with them scattered among the guests so you could learn more one on one - I mean, what more could you ask for?

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel

Our dream trip . . .
New Zealand | Apr 19 - May 6, 2026

Stephen
Stephen M.
San Jose, CA | Reviewed on May 28, 2026
When we finally decided to take our dream trip to New Zealand we knew we deeded help to make it perfect, and chose KimKim after an online search for the best agency. It couldn't have worked out better and we recommend KimKim to everyone who wants to hear about our trip. Kathrin began helping us last August (our trip began this April) and by the time we were ready to go she had made sure every detail was taken care of. Quizzing us first about what sort of vacation we were looking for (Lord of... Read more

When we finally decided to take our dream trip to New Zealand we knew we deeded help to make it perfect, and chose KimKim after an online search for the best agency. It couldn't have worked out better and we recommend KimKim to everyone who wants to hear about our trip. Kathrin began helping us last August (our trip began this April) and by the time we were ready to go she had made sure every detail was taken care of. Quizzing us first about what sort of vacation we were looking for (Lord of the Rings sites? Outdoor activities? Museums and galleries?), how long we had available, our general budget, etc. she came up with a fabulous list of ideas for us. The more we learned about our options the more she fine-tuned our selections, then she arranged our New Zealand flights and car rentals and boat rides. It ended up being the perfect mix of our ideas and her suggestions, with all the stress taken out of the trip. Her selection of companies for the activities we wanted to do was spot on - loved all the people we had contact with. Heck we even ran into another couple who had used Kathrin and KimKim - that was fun! New Zealand is one of the few places we would really love to go to again, and I'm certain having their guidance in planning our trip was a big part of that.

Hotel Reviews
The Hermitage Hotel
Mount Cook Village

Location is outrageously awesome, the staff is very attentive and friendly - we felt we were treated like VIPS. The buffet was really good as well. We must have spent 15 minutes just taking photos of the surrounding mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tides Hotel Nelson
Nelson

What a funky, fun place! The crazy artwork everywhere was very cool - including, I might add, our painted toilet. Loved the location on the water and the fantastic food too. Cozy place, with the restaurant right around the corner from our room. Definitely would recommend.

Authenticity & Character
It is a totally unique environment!
Location
Staff
Cleanliness & Comfort
M Social
Auckland

Loved having a great view, loved the location, loved the beds and bathroom, loved the very friendly staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

This was an unexpectedly amazing day/evening. The kayaking, while tiring, felt marvelous and it was really fun to then have a bbq and soak in the hot springs. Had wonderful conversations with the other people at the springs, including a other couple who had booked their vacation thru KimKim and Kathrin! We got back into our paddling gear at sunset and went the rest of the way to the glow worm cave with our guide and another couple (our whole group!). Sliding into the tiny cave and seeing the glow worms literally right over our heads was astonishing, and hearing both the ancient tales and the scientific explanation for them was very enlightening (pun intended). Paddled by the light of the full moon back to our starting point and slept very well indeed that night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
New Zealand

The cruise into Doubtful Sound was so very pretty - really glad we did an overnight trip. Also very glad we took our agent's advice and went here instead of the more popular (and crowded) Milford Sound, although on a return trip we might check that out too. Felt like we were the only people on the sound, and spending then night just felt magical. Our little kayak cruise was a fun treat as well. When they cut the engines on the return trip and we got to listen to the silence it was just spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel

Overall, we had an amazing trip! Everyone was...
Greece | May 19 - May 27, 2026

R
Rana H.
Chicago, IL | Reviewed on May 28, 2026
Overall, we had an amazing trip! Everyone was very accommodating and friendly. The itinerary was easy to follow and detailed. We did run into some challenges with one of the driving companies in Mykonos, who left before we arrived from our ferry after it had been delayed. We reached an agreement with one of his colleagues but it did require a lot of pushing from our end. Our hotel in Santorini also had a power outage with no electricity or running water the night before our flight and we... Read more

Overall, we had an amazing trip! Everyone was very accommodating and friendly. The itinerary was easy to follow and detailed. We did run into some challenges with one of the driving companies in Mykonos, who left before we arrived from our ferry after it had been delayed. We reached an agreement with one of his colleagues but it did require a lot of pushing from our end. Our hotel in Santorini also had a power outage with no electricity or running water the night before our flight and we weren’t able to reach the hotel management and the alternative contact information they shared with us upon arrival, which was disappointing.

Hotel Reviews
Attalos Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abasa Suites
Santorini

Very hard to get in contact with the hotel management; electricity and water cut off with no warning and no one was available in the office/picking up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anna Maria Mykonos Hotel
Mykonos
Authenticity & Character
Location
Closer to the central town
Staff
Cleanliness & Comfort
Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on May 28, 2026

Rana - thank you for taking the time to leave a review. I’m really happy to hear you overall had such an amazing trip and found the itinerary easy to follow!

I’m really sorry to hear about the frustrating situations with the Mykonos transfer and the unexpected power outage in Santorini. Thank you for bringing these to our attention. We’ll be reaching out to both the transfer company and hotel directly to better understand what happened during your trip and help make sure future travelers don’t run into similar issues.

Thanks again for trusting myself and kimkim with your Greece trip 🩵

Our trip to Costa Rica was wonderful.
Costa Rica | May 9 - May 16, 2026

Patricia
Patricia L.
Katy, TX | Reviewed on May 27, 2026
Our trip to Costa Rica was wonderful. We visited a historic theater in San Jose. The next day we were off to Arenal. The hotel was nice and had a lovely pool. We hiked down and back up 500 stairs to enjoy an amazing waterfall. We had a coffee and chocolate tour that was interesting and delicious. Our tour guide David was awesome. We drove to Monteverde and had a night time wildlife tour. We saw a poisonous snake, frogs, tarantulas and a scorpion. We went to a sloth sanctuary during the day.... Read more

Our trip to Costa Rica was wonderful. We visited a historic theater in San Jose. The next day we were off to Arenal. The hotel was nice and had a lovely pool. We hiked down and back up 500 stairs to enjoy an amazing waterfall. We had a coffee and chocolate tour that was interesting and delicious. Our tour guide David was awesome. We drove to Monteverde and had a night time wildlife tour. We saw a poisonous snake, frogs, tarantulas and a scorpion. We went to a sloth sanctuary during the day. Then we drove to the beach near Jaco. We didn’t like the hotel but the beach was beautiful.

Hotel Reviews
Hotel Punta Leona
Tárcoles

We didn’t like it at all. We had an apartment upstairs with no elevator. The condition was bad. The shower faucet didn’t work. No breakfast included

Authenticity & Character
Location
The roads were awful
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

We loved the room. There were so many birds in the beautiful gardens. The pool was lovely too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

The room, restaurant and pool were very nice. I enjoyed the open air lobby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coffee, Chocolate & Sugar Cane Farm Experience - Self Drive
Coffee, Chocolate & Sugar Cane Farm Experience - Self Drive
Arenal/La Fortuna

Our guide David was wonderful. He was very knowledgeable and entertaining. It was amazing to see the cocoa fruit and taste it. The different stages of the chocolate making process was interesting. The plain chocolate was bitter but the chocolate as you add milk and sugar was delicious. The coffee segment of the tour was just as enjoyable. Watching the lady roast the beans was intriguing. David ground the beans and brewed the coffee . It was very tasty. The farm had many different plants including pineapple. Also we saw a “blue jeans” frog on the property. Everything was fabulous.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 28, 2026
Hello Patricia,
Thank you so much for sharing your experience. It sounds like you had such a wonderful adventure exploring Costa Rica and enjoying so many different activities along the way.
I am so happy to hear that you enjoyed the mix of culture, nature, wildlife, and beach experiences throughout your trip. From hiking to waterfalls and exploring the rainforest at night to learning about coffee and chocolate production, it sounds like you truly experienced many of the things that make...
Read more

Hello Patricia,
Thank you so much for sharing your experience. It sounds like you had such a wonderful adventure exploring Costa Rica and enjoying so many different activities along the way.
I am so happy to hear that you enjoyed the mix of culture, nature, wildlife, and beach experiences throughout your trip. From hiking to waterfalls and exploring the rainforest at night to learning about coffee and chocolate production, it sounds like you truly experienced many of the things that make Costa Rica so special.
I also appreciate your honest feedback about the hotel near Jaco. Your comments are very valuable and help me continue improving future recommendations and travel experiences for my clients.
Thank you again for trusting me to help plan your Costa Rica journey. It was truly a pleasure, and I hope the memories from this trip stay with you, and perhaps you can visit Costa Rica again and explore different locations that our country has to offer.
Warm regards from Costa Rica!
Yuliana

Great Trip
Greece | May 16 - May 24, 2026

Matthew
Matthew T.
Chicago, IL | Reviewed on May 28, 2026
We had a great trip to Greece. All the places we stayed and people we encountered were very helpful. We had a very fun time. Read more

We had a great trip to Greece. All the places we stayed and people we encountered were very helpful. We had a very fun time.

Hotel Reviews
Paros Comfy Suites
Naousa Paros

Grea room, very comfortable. Pretty view. The beach was rocky, not sandy. It is not in town so a car or private transfer was needed to get to places. If you want to be out of town a bit this place was perfect. Super helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ducato di Oia Boutique Hotel
Santorini

Great location, couldn't be beat. The hot tub/warm tub was a nice touch. The layout of the room was like a cave, which was cool and unique but also kind of weird. It was a bit challenging to lug the suitcase around the room. Very helpful and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Foundry Suites
Athens

Really nice place. Super friendly staff. Rooftop patio was great at night. For a hotel in Europe, the bathroom was pretty nice. The stairs up to the bed would have been difficult for someone that was disabled. Overall, we loved this place. Best hotel of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller

From do-it-yourself planners: Kimkim was worth it
Greece | Apr 21 - May 12, 2026

L
Lori B.
Seattle, WA | Reviewed on May 27, 2026
Our first experience with Kimkim (a trip to Greece and southern Italy) was very positive. We are accustomed to planning our own trips but found the advantages of working with Kimkim worthwhile: our agents offered experience and advice that can otherwise be difficult to come by; the agency provided services that smoothed the way where we would have struggled (for example, getting from airports to hotels); suggestions were provided for activities we otherwise wouldn’t have known about, such as... Read more

Our first experience with Kimkim (a trip to Greece and southern Italy) was very positive. We are accustomed to planning our own trips but found the advantages of working with Kimkim worthwhile: our agents offered experience and advice that can otherwise be difficult to come by; the agency provided services that smoothed the way where we would have struggled (for example, getting from airports to hotels); suggestions were provided for activities we otherwise wouldn’t have known about, such as stopping on our drive from Athens to Nafplio for a wine tour and lunch. We would not normally have opted for private tours but found them excellent and well worth engaging. A few itinerary details in Italy were erroneous but we worked them out, and one tour was disappointing, but both our agents were very responsive when contacted. Our primary agent, Chris, listened carefully and planned thoughtfully, as well as checking in with us during our trip. Thanks for your valuable help!

Activity Reviews
Mothia - Masala with salt pans visit
Mothia - Masala with salt pans visit
Greece

We visited historical sites in Marsala followed by Mothia, remains of a fascinating Phoenician settlement. Our guide managed to fit in a good deal! Afterwards we toured the salt pans and saw how sea salt was harvested, saw the old wind-powered grinding stone, and had a salt tasting. A great day.

Quality of Experience
Guides, Drivers and Staff
Santa Margherita di Belìce - Guided tour
Santa Margherita di Belìce - Guided tour
Greece

We were given a tour only of the Gattopoardo Museum by an English-speaking cousin of a museum employee, although I had requested history and culture of the town.

Quality of Experience
Mazara del Vallo - Selinunte
Mazara del Vallo - Selinunte
Greece

Another great guide, interesting site. Huge!

Quality of Experience
Guides, Drivers and Staff
Palermo Street Food Tour (morning)
Palermo Street Food Tour (morning)
Palermo

Fun! Great food! Included historical sites, and although we had seen some of them the previous day, we got a different perspective on them.

Guided tour of Palermo
Guided tour of Palermo
Palermo

Another great guide. She also pointed us to an ethnographic museum because we were looking for more cultural and anthropological informaition.

Quality of Experience
Guides, Drivers and Staff
Full day tour to Pompeii & Naples
Full day tour to Pompeii & Naples
Greece

Pompeii was fascinating. The guide, however, tended to walk ahead with my husband so I missed much of what he said. The tour of Naples was pretty good. The driver was careful.

Guides, Drivers and Staff
Herculaneum visit with a private guide
Herculaneum visit with a private guide
Greece
Guides, Drivers and Staff
Visit the ancient kingdom of Mycenae (Self-Drive)
Visit the ancient kingdom of Mycenae (Self-Drive)
Greece

Great guide, knowledgeable an interesting.

Quality of Experience
Guides, Drivers and Staff
Visit to Epidaurus & guided tour (Self-Drive)
Visit to Epidaurus & guided tour (Self-Drive)
Greece

Great guide, knowledgeable and interesting.

Quality of Experience
Guides, Drivers and Staff
Nemea Wine Tour & Lunch
Nemea Wine Tour & Lunch
Greece

Beautiful setting, tasted four wines, then had lunch. A nice stop on a drive, and fun to learn about local wines.

Quality of Experience
Food
Delphi Day Trip From Athens
Delphi Day Trip From Athens
Greece

The site is not one to miss. The group tour is okay.

Guides, Drivers and Staff
Perhaps not the clearest communicator
Acropolis & Acropolis Museum Guided Tour
Acropolis & Acropolis Museum Guided Tour
Athens

Our guide was so knowledgeable and engaging!

Guides, Drivers and Staff
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 28, 2026
Dear Lori, Thank you very much for your detailed feedback and notes regarding the tours and quality of the overall experience. I appreciate it. I'm very happy everything was smooth and that we were there for you along the way, to help with any issues. On the other hand, I am also disappointed that the tour in Santa Margherita was not up to your expectations, even though we did our best to accommodate. In my defense, I have to convey that Maria and I were assured that the tour would be... Read more

Dear Lori,

Thank you very much for your detailed feedback and notes regarding the tours and quality of the overall experience. I appreciate it.

I'm very happy everything was smooth and that we were there for you along the way, to help with any issues.

On the other hand, I am also disappointed that the tour in Santa Margherita was not up to your expectations, even though we did our best to accommodate. In my defense, I have to convey that Maria and I were assured that the tour would be as rich as possible to the extent you were looking for, regarding the history & culture of this town. It looks like it was not that way, and we only found out now, with your polite and kind feedback. I will surely look into this more closely with our local partner in Italy and make sure that we improve the future quality and context of similar requests.

I thank you again that you shared all this, and I hope to be able to make it up for you in the future, with another trip to Greece/Italy!

Kind regards,
Chris

Amazing trip in the atacama desert
Chile | May 13 - May 18, 2026

R
Richard F.
Canada | Reviewed on May 27, 2026
Amazing trip in the atacama desert and in Santiago. Thank you so much for making such a memorable trip. It’s the last minute for me. Thank you for being so attentive to my choices and making everything work so smoothly. Read more

Amazing trip in the atacama desert and in Santiago. Thank you so much for making such a memorable trip. It’s the last minute for me. Thank you for being so attentive to my choices and making everything work so smoothly.

Hotel Review
Hotel Pat'ta Hoiri
San Pedro de Atacama

Nice hotels in the Center town. Thank you for the lovely owner Vincente, who was always attentive to my needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

Amazing sunset excursion into the valley. It was beautiful, taking photographs as the sun went down and having pisco sours while doing it

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

Beautiful variety of things to see on this excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Amazing experience to see the geysers. Gives you a different perspective of Chile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Amazing experience in the desert. Well worth seeing the beautiful stars.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago, Chile | Replied on May 28, 2026

Hola Richard!
Thanks so much for your kind words!

I’m really happy to know that you enjoyed your time in Chile and had a memorable experience. We are happy to hear that you enjoyed it! It was truly a pleasure to be part of this special adventure. Thanks for your trust!

I hope to see you again soon! :)

Regards from Chile,
Francisco

This is our second trip that KimKim has plann...
Croatia | May 17 - May 23, 2026

Elaine
Elaine S.
Dallas, TX | Reviewed on May 27, 2026
This is our second trip that KimKim has planned for us and both were perfect! We will be using them again!!
Ivan listened to what we had in mind for our trip and was very accommodating if and when we would make any changes. Ivan made it easy to communicate with him as well as with our guides so we felt at ease. Our accommodations were just what we asked for plus! And all of our tours and guides were kind, knowledgeable about their country, and willing to go beyond just taking us from point A...
Read more

This is our second trip that KimKim has planned for us and both were perfect! We will be using them again!!
Ivan listened to what we had in mind for our trip and was very accommodating if and when we would make any changes. Ivan made it easy to communicate with him as well as with our guides so we felt at ease. Our accommodations were just what we asked for plus! And all of our tours and guides were kind, knowledgeable about their country, and willing to go beyond just taking us from point A to point B. I can’t remember all of their names but Ivo who took us to Ston, Tonko who took us on the all day boat trip to the Blue caves, and Marco who took us on our hike (and brought walking sticks and water just in case :) ) in the hillside were all great! And so was our guide who drove us to Krka National Park and to a wonderful lunch-I don’t remember his name.
My only suggestion for your future guests would be to mention that there are a lot of steps in Croatia!!! We loved every minute of it and were happy we were in good shape so we could see it all. It was all very doable.
I’m sure we will be recommending KimKim and Ivan to many people going forward. Thank you!!

Hotel Reviews
Heritage Hotel Santa Lucia
Split

Beautiful hotel with very comfortable rooms. We did not have a view but it was in a perfect location in the middle of the old town for walking everywhere. They did help us with luggage when we arrived at the pier and when we were leaving. Cars are not allowed inside town so we had to walk a short, flat distance to meet our ride to the airport. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

The rooms are a little small but the hotel was a heritage hotel so we expected that. There was no view from our room but we were not in our room much anyway. The rooms were well kept and had everything we needed. The breakfast was delicious. The staff were very kind and helpful. AND they are strong from lugging luggage for old people up all the steps!! We were very grateful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Orabelle
Dubrovnik

A beautiful boutique hotel with gorgeous views, kind staff, and a wonderful restaurant with a view. I wish we had more time in Dubrovnik to relax at one of the pool areas- so quiet and inviting!

Authenticity & Character
So quaint and relaxing with spectacular views
Authenticity & Character
So quaint and relaxing with spectacular views
Location
Easy walk to the old city and the views!!!!!
Location
Easy walk to the old city and the views!!!!!
Staff
Kind and helpful
Staff
Kind and helpful
Cleanliness & Comfort
Our rooms and the whole hotel are well kept, modern though quaint and comfortable
Cleanliness & Comfort
Our rooms and the whole hotel are well kept, modern though quaint and comfortable
Activity Reviews
Krka National Park + lunch in the countryside
Krka National Park + lunch in the countryside
Croatia

Our driver was wonderful. We walked on our own through this park - it was crowded but still a must see!! Then he took us to a wonderful place for lunch for excellent grilled food. There were cherry trees too-a bonus :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Another excellent and knowledgeable guide! She offered a thorough intro into the history of the castle and a nice walking tour throughout the castle walls. We also toured the synagogue which is still in use today. I loved learning about how all the religions are welcomed in Croatia even though it is majority Catholic. Beautiful

Quality of Experience
Guides, Drivers and Staff
Day Trip to the Caves & Beaches of Vis Island by boat
Day Trip to the Caves & Beaches of Vis Island by boat
Croatia

Another amazing day! The blue caves were worth the bumpy ride and the additional stop for lunch along the way in a quiet town was great too! Our guide, Tonko, was awesome! He is an excellent skipper-he did the best he could to avoid the trip being too bumpy considering the windy weather. We had a beautiful day!

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Lost Villages of Hvar,  Croatian Peka Lunch
Hike to Lost Villages of Hvar, Croatian Peka Lunch
Croatia

Marco provided a beautiful hike through the hills through old villages and beautiful terrain. He had so much knowledge of everything growing around us - we couldn’t believe the diversity of herbs and trees. We ate at a restaurant in one of the old villages and had a traditional Peka meal - outstanding! We were so thankful for all of his knowledge and for the walking sticks he provided!! The hike was not hard but it was nice to have that extra reassurance in the few parts with gravel going a little uphill or down :) Younger people or experienced hikers would do just fine without them.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oyster Tasting & Farming Experience in Ston Bay + Wine Tasting (Peljesac Peninsula) - Day trip from Dubrovnik
Oyster Tasting & Farming Experience in Ston Bay + Wine Tasting (Peljesac Peninsula) - Day trip from Dubrovnik
Dubrovnik

One of the best experiences of our trip! Our guide, Ivo, was outstanding. On the drive to Ston, he offered so much information on the history of Croatia. Then we made a short stop in town before heading over to the oyster farm for our private boat to the farm and oyster tasting. The oyster fisherman explained the whole process and then we ate oysters right out of the sea-I’ve never had anything so fresh and delicious! Then to an amazing meal where you pick your own fish and everything was prepared to perfection at Bota Restorani. Then on to Milo’s winery where we had excellent wines - what a day!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Our guide was excellent- I think her name is Ina but I’m not sure. She was very knowledgeable about the history of Croatia and Dubrovnik and was able to answer all of our questions. We were also interested in learning about Dubrovnik’s Jewish population annd history in Dubrovnik and she knew a lot about that as well - very interesting! Thank you!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ivan Cosic

Perfectly Tailored Family Trip to Germany – Every Detail Was Spot On
Germany | May 16 - May 23, 2026

K
Kesama S.
Oak Creek, WI, USA | Reviewed on May 27, 2026
Valentine was absolutely wonderful to work with from start to finish. From our very first Zoom call, she took the time to really understand our family dynamic what we enjoy, what we don’t, and how we like to travel. That level of care made a huge difference. She created a thoughtful and well-balanced itinerary that perfectly blended history, culture, and outdoor experiences across Munich and Garmisch-Partenkirchen. The initial plan was already great, and she was very flexible in helping us... Read more

Valentine was absolutely wonderful to work with from start to finish. From our very first Zoom call, she took the time to really understand our family dynamic what we enjoy, what we don’t, and how we like to travel. That level of care made a huge difference. She created a thoughtful and well-balanced itinerary that perfectly blended history, culture, and outdoor experiences across Munich and Garmisch-Partenkirchen. The initial plan was already great, and she was very flexible in helping us tweak a few things to better fit our needs. In the end, everything came together seamlessly.

Some highlights from our trip:
1. The Dachau Concentration Camp memorial visit was deeply moving and very well organized.
2. The Munich e-bike tour was a lot of fun and a great way to see the city especially it happened on Sunday which was a lot easier to navigate through than the other days.
3. Our private driver and guide Tom, who took us to Neuschwanstein Castle, was exceptional, he was not only knowledgeable but also very fun to be around, which made the entire day even more enjoyable.
4. Garmisch-Partenkirchen was stunning, and Hotel Zugspitze was excellent—especially the breakfast. The Zugspitze and the Partnach Gorge were unforgettable experiences
5. Our Nuremberg tour with Kevin was truly the most memorable—he made the day special for all of us

Every activity felt thoughtfully chosen for our family, and everything ran smoothly throughout the trip. We all had such a great time, and we are incredibly grateful to Valentine for selecting all the right experiences for us.

I would highly recommend her to anyone looking for a personalized, stress-free, and memorable travel experience.

Hotel Review
Hotel Zugspitze
Garmisch-Partenkirchen

Our stay at Hotel Zugspitze was fantastic. The location is very convenient and close to everything, making it easy to get around Garmisch. The view from the room was stunning, especially with the surrounding mountains. Breakfast was excellent and a great way to start each day. We really enjoyed our stay there.

Authenticity & Character
Location
close to everything
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Nuremberg by train
Day trip to Nuremberg by train
Munich

Our day trip to Nuremberg by train was wonderful. It’s a beautiful town with so much character, and I personally loved it. The mix of history and charm made it a very memorable stop on our trip. Our private tour guide, Kevin, truly made the experience even better. The whole family loved him—he was very personable, engaging, and easy to be around. He took us around the town and beyond, making sure we saw all the highlights while keeping things interesting and enjoyable. Overall, it was a great experience, and Kevin made the day extra special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Zugspitze round-trip tickets
Zugspitze round-trip tickets
Garmisch-Partenkirchen

Visiting Zugspitze was an incredible experience. It was absolutely beautiful to be on top of the clouds—something we won’t forget. The panoramic views from the summit are truly stunning and well worth the trip. We also stopped by Eibsee afterwards. Getting there was also very convenient. We took the bus from the station near our hotel, which made the journey simple and easy. Overall, it was a unique and memorable experience, and a must-do when visiting the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour from Munich to Neuschwanstein Castle & More
Private tour from Munich to Neuschwanstein Castle & More
Munich

Our private tour from Munich to Neuschwanstein Castle was one of the highlights of our trip. Everything was smooth, well organized, and perfectly timed. Tom, our driver and guide, was exceptional—he was not only very knowledgeable but also incredibly fun to be around, which made the entire day even more enjoyable. He picked us up right on time and even messaged us on WhatsApp to let us know he was on his way, which we really appreciated. We arrived at the castle early, before it got too crowded, which made a big difference. Tom had all the tickets ready and guided us efficiently, even showing us a few shortcuts along the way. It made the whole experience feel easy and stress free. In addition to Neuschwanstein, Tom also took us to Linderhof and Ettal, which were beautiful and well worth the visit. He was also great at taking photos for us, making sure we captured some wonderful memories throughout the day. Overall, this was a fantastic experience, and Tom truly made it special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Munich E-Bike Tour
Best of Munich E-Bike Tour
Munich

The e-bike tour was a fantastic way to explore Munich and ended up being one of the most fun activities of our trip. Interestingly, we were included with a regular bicycle group instead of all e-bikes, but it wasn’t an issue at all. The group dynamic worked well, and everyone kept a comfortable pace, so we still really enjoyed the experience. Simon, our tour guide, was great—he kept the ride fun, engaging, and informative throughout. He did an excellent job balancing history with lighthearted moments, which made the tour enjoyable for everyone. The highlights for us were definitely the stop at the beer garden and seeing the river surfers, which added a unique and memorable touch to the experience. Overall, it was a fun, relaxed, and memorable way to see the city, and I would highly recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Our visit to the Dachau Concentration Camp Memorial was a deeply moving and meaningful experience. It’s truly a place that leaves a lasting impression. The tour guide was excellent—very knowledgeable, communicated clearly, and did a great job helping us navigate through the camp while sharing important historical context with sensitivity and respect. Having a good guide made a big difference in understanding the significance of the site. The only downside for me personally was the group size. With around 25 people, it felt a bit large at times, and I would have preferred a smaller group for a more personal experience. Overall, it was a powerful and well-organized tour, and I’m very glad we included it in our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on May 28, 2026

Guten Tag Kesama,
Thank you so much for your detailed review! I am so happy to read that you enjoyed a great time in Bavaria with your family. It was a pleasure to plan fun activities for you all!
Your feedback, positive or negative, is a key to improving our services and also advising you on the best options according to your wishes and travel habits.
Do not hesitate to contact me for any trip plans in France or Switzerland :)
Enjoy Summer!
Valentine

Amazing trip to Italy!
Italy | May 13 - May 21, 2026

G
Gayle E.
Minneapolis, MN | Reviewed on May 27, 2026
We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative,... Read more

We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative, attentive and fun-loving.

Hotel Reviews
Residenza Il Hotel Campanile
Sorrento

While this hotel was in a good location, right in the city center, it was also very loud. Our room was beautiful with three balconies overlooking the street, however they were most unusable because passers-by could look right into the room. It was also a little difficult to find the hotel. The taxi cannot take you right to the door because its on a pedestrian street and there is only a small sign to the left of the main door indicating that it is a hotel.

Authenticity & Character
A beautiful room in a beautiful campanile. Very authentic.
Location
The location is great if you want to be right in the middle of things but be aware that it is very loud.
Staff
The only time we saw staff was at check in. There is no one on site unless someone is checking in. Any communication is via WhatsApp
Cleanliness & Comfort
Hotel La Scaletta al Ponte Vecchio
Firenze

This hotel is in a good location, easily walkable to the city center. We had a beautiful room overlooking a courtyard. There were many choices for breakfast and there is a rooftop patio with beautiful views to enjoy your breakfast or a cocktail in the evening.

Authenticity & Character
Location
Staff
Very helpful providing local information.
Cleanliness & Comfort
Hotel Dei Mellini
Rome

This hotel was centrally located and an easy walk to the Vatican. The staff was very friendly and helpful and there were many breakfast choices.

Authenticity & Character
Location
Within walking distance to all attractions.
Staff
The staff assisted in making dinner reservations and providing local recommendations.
Cleanliness & Comfort
Activity Reviews
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

The meeting point for this tour was very busy and a little hard to find our operator. Once we reached the boat everything was seamless and our boat crew was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento

This is a busy excursion. You cover a lot of territory throughout the day but the guide is very knowledgable and moved at a slow pace so that all could keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus driver was awesome!
Private Florentine Foodie Walk & Market Visit
Private Florentine Foodie Walk & Market Visit
Florence

Amazing experience. So much food and drink and information about the city of Florence.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome

A little hard to find the meeting point. Guide was very knowledgeable but a little too much like a college lecture.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Massimo was amazing! Seeing the Vatican on a tour is imperative to save time.

Quality of Experience
Guides, Drivers and Staff
Italian Wine Tasting Essentials
Italian Wine Tasting Essentials
Rome

Highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on May 29, 2026

So happy to hear you both had such a wonderful time! I agree, the Vatican is one of those places where having the right expert guide truly makes all the difference. The food and market walk in Florence is a beloved experience with our travelers and for good reason, so glad you enjoyed it. And Capri is such a memorable place to experience, thrilled the boat crew made it so seamless and special. Thank you so much for sharing this and hope we get to plan your next adventure together!

I've taken 5 kimkim trips -- All the speciali...
Croatia | May 15 - May 20, 2026

J
John M.
Windsor, CA | Reviewed on May 27, 2026

I've taken 5 kimkim trips -- All the specialists are good, Robert is the best so far.

What makes him stand out is his flexibility (mid trip he is super willing to add activities) and his communication (he texts you a few times a day while you are on the trip, reminding you of what is coming up but also asking how it's going and suggesting places to eat, etc.)

He also organized a really fun trip for my family that had 'enough' activities but didn't overwhelm us (we had enough time to just explore and enjoy) -- Highly recommended!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 28, 2026

Hi John,

Thank you very much for the compliment, much appreciated.
I am glad i was able to help, and happy to hear we found the good fit and that your family enjoed it.
It was pleasure communicating with you.

Sending many regards from Croatia to all.

Best

Robi

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