Kimkim Trip Reviews

We recently traveled to Finland and Estonia during the winter from USA. We typically plan trips and travel on our own when we leave the states. Because the weather can be unpredictable in Northern Finland in January, I decided to use an agent to help us with this trip. After doing research, we decided to go with Alise from KimKim as her initial itinerary was more in line with what we were looking for. After three iterations, she got the itinerary to fulfill every one of our wishes and within budget. She made the entire process very easy, communication was timely and clear, and she worked with me to plan an itinerary that was exactly what my family and I wanted to do. She seemlessly booked hotels, tranfers, private walking tours, and excursions. Every transport she arranged was punctual and friendly. The day trips were coordinated through small group companies - we always felt as if we were traveling in style - it matched what we paid for, and we were never disappointed. If you plan to do Snowmobiles, make sure you are a small group tour. We went out with 4 snowmobiles only. We passed some trips that had endless lines of snowmobiles, which I assume would have been far less fun and personable. If you do Huskies or Reindeer, be sure to go to a farm (don't do it at Santa Village, for ex.). The experience is much more personal, you will be supporting local farmers/kennels, and get a more one on one experience. We also did the ice floating which was surreal - like being a marshmallow on a water bed! Be sure to follow up if anything is included with your hotel. For ex., we stayed at the Hobo Hotel in Helsinki and it included tickets to Allas Sauna and Pools. The igloo hotel we stayed in included dinner and breakfast. Tell Alise what you are looking for (hotel in center of town, hotel with family suite, hotel in forest, whatever) and she will find options for you. It was fun to meet her when we arrived in Helsinki - definitely appreciate all she did to create a seemless and memorable trip to the Arctic.

Hotel Reviews

Hotel Arthur

Helsinki

Location is good - definitely in the heart of Helsinki and you can walk to all the highlights. The room was big, good for a family of four which was a bonus. The reason for the 3 star review - it's a little outdated, rooms weren't as clean as our other hotels, and the breakfast was subpar. Staff was super friendly and helpful...the hotel could just use a bit of a refresh.

Authenticity & Character

a bit outdated and in need of some upgrades

Location

centrally located

Staff

friendly, helpful

Cleanliness & Comfort

just meh on cleanliness factor

Santa's Igloos Arctic Circle

Rovaniemi

We had a premium family igloo - it was amazing. Super fun to be together as a family for this experience. The igloo was CLEAN, the main lobby/restaurant area was cozy, and location to Santa Village perfect. And we got to see the Northern Lights while there that night!!! What an amazing sight, and definitely the highlight of our trip to Lapland.

Authenticity & Character

super unique experience

Location

If you want to be able to walk to Santa Village, this is the place. Lovely igloos, remote enough to see the lights - restaurant delicious as well.

Staff

helpful, friendly, patient

Cleanliness & Comfort

clean clean clean

Posti Boutique Hotel Rovaniemi

Rovaniemi

The hotel is very well maintained and the staff were super helpful and nice. The reason for 3 stars...location. It is about 18min walk to town, which was too far in the -20 degree weather so we had to Uber to town. The lobby/bar/restaurant in the hotel closes at 10pm, so if you come home after an evening excursion, there is nowhere to get a snack or drink. Also, one of the nights we were there, the fire alarm went off around 12am. There is NO staff at the hotel after 10pm, so all of us guests were scurrying to figure out what to do and how to handle contacting the fire department. The hotel is clean, rooms were spacious, but would have preferred something a bit closer to the center of Rovaniemi.

Authenticity & Character

Clean and comfortable

Location

too far from main center of town (when cold)

Staff

nice and friendly, helpful (but not there after 10pm)

Cleanliness & Comfort

clean

Overnight Train

The overnight train was certainly an experience we won't forget. The cabins are TINY. If you have larger luggage, this might not be the trip for you. We had a private bathroom, which I would recommend. Although you wouldn't want to shower, it was key having a private toilet. Another note - if you are elderly, or plan to have a lot and/or heavy luggage, you might consider another way to get up north. If you stay on the second story, you have lug your bags up a few sets of very tight stairs.

CRU Boutique Hotel Tallinn

Tallinn

The hotel is in a 500 year old building but is immaculately maintained. Rooms were charming and comfortable and clean. The only negative is that there are lots of stairs and no elevator - so if you are elderly or have a lot of heavy luggage, I would not recommend this hotel. Otherwise it is a perfect location, full of character and charm, centrally located in old town - a very memorable stay.

Authenticity & Character

Super unique and charming location

Location

In the old town - centrally located

Staff

Friendly and helpful

Cleanliness & Comfort

Clean

Hobo Hotel

Helsinki

Loved this hotel. Very modern and clean. Location is fantastic - and Fazer is right across the way (good and bad if you know what I mean). The family room was plenty big for the four of us. And it comes with day tickets to Allas Pools and Sauna. Great place to stay in the center of Helsinki.

Authenticity & Character

modern and clean - hipster type hotel

Location

Perfect spot in the heart of it all (but not noisy)

Staff

super attentive, friendly, and helpful

Cleanliness & Comfort

clean clean clean!

Activity Reviews

Food & Beer Tasting Tour

Helsinki

Our guide was super friendly, energetic, and truly wanted to enrich our understanding of the finnish culture. We really enjoyed spending time with him. The food tour was a bit lacking - we started at the market and had a sample of traditional Finnish food (raw salmon, smoked reindeer, and shrimp salad). But that was it - he showed us stuff around the market and explained the food but we never got to try any of it which was disappointing. He then took us to a restaurant where we ordered from the menu, then we went to Fazer and got a bag of chocolates. I wish we had done more tasting, particularly in the market - and especially at Fazer. But - the guide was amazingly smart and personable. Loved spending the time with him and hearing his perspective as he was not a native finnish person. We ended the tour with a wine tasting - that saved this experience. He took us to a local wine shop and the owner introduced us to three european wines from very small wineries. Overall, it would have better to do a true tasting (small bits here and there of all things Finland, rather than stop in a restaurant to order a meal).

Quality of Experience

Food

wish we had tasted more unusual things, with more a variety

Guides, Drivers and Staff

guide was awesome

Transport

we walked but city is super walkable

Group Reindeer Safari and Farm Visit

Rovaniemi

We loved going to the farm to learn about Reindeer and reindeer farming. This experience was very different for us as we come from the states and do not have reindeer here. The guide was smart and caring - although we wished we had done some faster sledding, it was super peaceful going through the forest on a reindeer driven sled. The landscape was breathtaking, the sounds of the reindeer walking was relaxing, it was definitely very calm and peaceful. And of course the day we did this, it was like -35 degrees - so it was COLD. Layer up, and when you think you have enough layers, add one more - because man oh man it was COLD.

Quality of Experience

Guides, Drivers and Staff

Transport

Family Husky Safari

Finland

Of all the experiences we had in Lapland, this was our family's favorite. It was fast and fun, cold, breathtaking, and stunning. The dogs were so friendly - the landscape was crazy memorable. The guides and staff were so knowledgeable. We loved everything about this trip. But it is COLD - like bitingly cold, so bundle up - and when you think you are done, add another layer! We did an earlier excursion and got to see the sun rise above the frozen lake - highly recommend trying to catch that.

Quality of Experience

Guides, Drivers and Staff

smart, kind

Transport

Aurora Ice Floating

Finland

Super unique and surreal experience. The suit feels like you are walking on the moon, and then when you are floating, you feel like a marshmallow on a water bed. Fun, different, memorable - so worth the trip if you have the time.

Quality of Experience

Guides, Drivers and Staff

Transport

Arctic SnowHotel Visit

Rovaniemi

We did this trip since our kids have never been to a snow hotel before. It was a fun day trip but not anything you would regret missing if you don't have the time. The hotel is fun to explore - and if you have little ones (we don't) they would have a lot of fun running around this place.

Quality of Experience

Guides, Drivers and Staff

Transport

Helsinki City Walking Tour (2h)

Helsinki

It was nice to walk around Helsinki and hear some insight into the architecture, culture, food, etc. Although our guide was a bit dry, it was a good way to spend New Years Day since lots of stuff was closed.

Quality of Experience

Guides, Drivers and Staff

Transport

Chasing the Northern Lights by Snowmobile (Adults)

Rovaniemi

We used Wild About Lapland for this excursion and I am sooooo glad we did. They offer small group experiences - our tour went out with just 4 snowmobiles (unlike others we passed with like 20 or more). Because it was a small group, we could go faster and longer. When we stopped to grill sausages and have cocoa, we could spend time chatting and telling stories with the guide and other travelers. Very fun - but layer up because it's coooollllddd out there!

Quality of Experience

small group made it so much better

Guides, Drivers and Staff

super fun guide

Transport

timely, efficient

Tallinn Old Town Walking Tour

Tallinn

Our guide was amazing...so knowledgeable, personable, funny - loved this tour. And Tallinn is so enchanting - a must do if you can.

Quality of Experience

Our tour guide brought Tallinn to life in a very special way

Guides, Drivers and Staff

so nice and helpful

Transport

the ferry was super prompt - easy trip.

Our trip to Chile was amazing and so much of that is thanks to the exceptional people who guided and supported us at each stop.

Camila, our main organizer, deserves special recognition. Her attention to detail, responsiveness, and genuine care shaped the entire experience. Every transfer, tour, and connection felt effortless because she was always one step ahead. You could feel how much pride she takes in showcasing her country, and it made all the difference. She was also very patient and worked hard to get the itinerary just right.

We were also fortunate to have wonderful local guides throughout the trip. Each one brought their own personality, expertise, and passion for Chile’s landscapes, culture, and history. Whether we were exploring cities, tasting incredible food and wine, or taking in the natural scenery, our guides made every moment richer and more meaningful. Shout out to Ignacio and Jennifer who showed us around Santiago and out to the coast, Marco who spent the day with us at the geysers and desert and has a great passion for the country and photography, and every other tour was great! We appreciated and genuinely enjoyed our time with each guide. There's no part of the trip we wouldn't recommend!

It's a lot to pack in 11 days, but Camila made it possible!

We had a great time on our Chile vacation organized by KimKim!
Amazing scenery around San Pedro de Atacama, in particular the high elevation drive to and visit of the Tatio Geysers with guide Diego, and the Valley of the Moon hike. We saw many vicunas and flamingos!
In the Lake District town of Puerto Varas our stay at Casa Molino was amazing, with an other worldly view of Vulcan Orsono across Lago Llanquihue, with the full moon rising. Our guide there Patricio was very knowledgable on our beautiful tours of Parque Nacional Vicente Perez Rosales and of Isla Grande de Chiloe.
The final destination in our travels to Patagonia's Parque Nacional Torres del Paine offered amazing natural scenery. Staying in/near the park at Hotel Lago Grey Hotel and Los Torres Patagonia was worth it, allowing us to experience the evenings and mornings in the park. The boat tour on Lago Gray to the glaciers was beautiful. And our ultimate experience, the all day hike to the the spectacular Torres Mirador was a life experience - very challenging and totally worth it. Our Patagonia driver Daniel and guide Leo were both excellent in informing us about the history, culture and environment of Patagonia and answering our many questions.
Overall our trip to Chile was well organized by Kimkim, with seamless transport between airports, hotels and tours which allowed us to concentrate on enjoying our holiday and the amazing scenery of Chlie.

Hotel Review

Hotel Casa Molino

We really enjoyed Casa Molino, one of nicer hotels at which we have stayed. The hotel is a grand house in the countryside and right on Lago Llanquihue, with a view across to Vulcan Orsono that is unreal. We had a 2nd floor very comfortable room with huge windows facing that amazing view. The grounds and the house are immaculately kept and beautifully designed, with peaceful indoor and outdoor areas to relax and take in the view. The property has a nice short garden walk down to the lakeshore to its small beach, very nice. While staying at Casa Molino we had all our dinners there, the food and service was some of the best we had during our travels in Chile.

Authenticity & Character

This seems to be a grand country house that was converted to a botique hotel. The design of the house and the interiors is nice, warm, serene and inviting to just relax and take in the view. The grounds area also beautiful and well kept and a beautiful backdrop to the lake and house.

Location

Right on the lake and the view of Vulcan Orsono is world class. The hotel is in a rural location away from Puerto Varas which I consider a plus - quiet, peaceful and relaxing. There are country roads around that look interesting for walks and biking, we did not have time to try this.

Staff

Cleanliness & Comfort

Room was beautifully designed, great bed, very comfortable room.

Activity Reviews

Day Trip to Vicente Pérez Rosales National Park

Puerto Varas

Boat ride on Lago Todos de los Santos and easy/moderate hike on the side of Vulcan Orsono made for a pleasant and relaxing day.

Quality of Experience

Guides, Drivers and Staff

Patricio was great. A fount of information about everything about the Lakes District. We enjoyed talking to him.

Transport

Valley of the Moon Tour

San Pedro de Atacama

We very much enjoyed hiking in the Valley of the Moon and experiencing this completely unique desert scenery. After the hike we drove further into the park to see the Tres Marias which we could have skipped, not as interesting in our opinion. Then to a nice viewpoint overlooking the Valley of the Moon and San Pedro for snacks and cocktails at sunset which was nice.

Quality of Experience

Guides, Drivers and Staff

Klaus was a good guide - friendly, very knowledgeable about the desert landscape and geology.

Transport

Tour of Tatio Geysers

San Pedro de Atacama

This tour was great. Need get up very early to experience the geysers at sunrise but totally worth it. The drive up from San Pedro to the very high altitude plains with views of the much higher mountains is spectacular.

Quality of Experience

Food

Excellent breakfast outdoors enjoying the amazing scenery.

Guides, Drivers and Staff

Diego was great - super friendly and fun, accommodating and knowledgable.

Transport

On time, clean, everything worked. Its on gravel roads across the high desert plains in a van which is all part of the fun.

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Overall this day trip was OK but not as spectacular as our other Atacama tours IMO. The lagoons viewing and viewing and hiking at Piedras Rojas were nice enough.

Quality of Experience

Food

Food was good!

Guides, Drivers and Staff

Leo was pretty good. He was not as engaging and informative as guides on our other tours. Acted more as a driver than a guide.

Transport

Ashley listened to us a created a fantastic trip combining the city, history, mountains, countryside and water. We traveled by bike, motorcycle, bus, plane and boat - all perfectly executed by Ashley and Kim Kim with all pick ups and drop offs, multiple drivers and guides and planned events. We were surprised at how GOOD EVERYTHING was - both the expected (the majesty of Halong Bay and the wonderful organized chaotic buzz of Hanoi) and the unexpected (very interesting and fun to learn about coffee and how to make drinks, walking through the alleyways of Hanoi with a brilliant guide on a food tour, the quiet mountains, decompressing watching the Mekong Delta, the markets, the detailed discussions with guides while on long walks). I am not a foodie - worse, I am vegan - and for vegans shy of travel I should mention that the food was amazing - and guides always confirmed / called ahead and asked questions to ensure that all worked for me. I have never eaten so well or such fresh produce. Lastly, the hotels, homestays and lodges that Ashley booked for us were perfect -- small, attentive helpful staff, efficient laundry service (perfect as we travel with only carry ons) and good for a cold beer in the late afternoon post the days exploration and the night's activities. Huge thank you to Ashley and KimKim for creating such a memorable trip!

Trip was easy to plan with Guðmundur. Beautiful scenery and great guides. Crystal Caves with Siggi was particularly good- one of 4 tour companies that can drive on the glacier provided the best possible experience. The accommodations were all very comfortable, safe, clean, warm and ideally situated for the purpose of our trip, which was seeing the Northern Lights (which we did)

Hotel Reviews

Alda Hotel Reykjavík

Reykjavík

Ideal location in the heart of the city. Easy to walk everywhere, a parking garage nearby, and parking in front to unload your luggage. Comfortable, warm, excellent room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

Great spot with shared hot tubs for each building. We were there for a great new year's eve meal. Loved it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Panorama Glass Lodge West Iceland

Really special experience. Maybe a little tight, but a great spot to see the northern lights, and even if it's cloudy you can hang out in the hot tub or sauna. Easy to get food nearby, truly private lodges, absolutely wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

ATV to Black Sand Beach and Plane Wreck

Iceland

Easy ride, no need to have any experience. They take care of everything and just give you great views.

Quality of Experience

Guides, Drivers and Staff

Transport

Breiðamerkurjökull Ice Cave Small Group Adventure

Iceland

Truly excellent. We watched groups struggle on the glacier dealing with the wind and cold- we only had fun. Siggi is one of 4 companies that can drive on the glacier and that made this an incredible expereince. Loved getting into the ice. So pretty.

Quality of Experience

Guides, Drivers and Staff

Siggi was so interesting and knowledgeable- we learned more about Iceland from him than any other source

Transport

This was an amazing trip and we didn't have to worry about anything. Everything was set up for us to have a fun but relaxing vacation. Alex listened to what I wanted to do in Belize and came up with the best itinerary and made sure everything I wanted to do was part of it. He is very easy to get in touch with as well. 100% highly recommend KimKim and Alex!

Hotel Reviews

Ramon's Village Resort

San Pedro

What a beautiful resort right on the ocean. We had a jungle bungalow on the 2nd floor and it was a great view. There are all sorts of different rooms to choose from. The pool area is beautiful and there is a restaurant and a Coffee/Drink bar too. They do not serve liquor, however, the coffee, wine and beer was enough for us. The only thing I did not like was no TV in any guest rooms. The only way to watch TV was in the public area by the pool and bar.

Location

Staff

Cleanliness & Comfort

Falling Leaves Lodge

San Ignacio

We had a Cabana room and it was wonderful. It was our own little house and surrounded by jungle/forest, but just a few steps from the pool. There is a restaurant right on site and the food is very good. You can text with the owner and have your breakfast ready for you at specific times in the morning so you can eat before your excursions.

Authenticity & Character

Location

The view and proximity to the town

Staff

Cleanliness & Comfort

Very clean and will do service every day or when you request

Activity Reviews

Hol Chan/Shark Ray Alley - from Victoria House Resort

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

Xunantunich Maya Ruins Tour

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

Actun Tunichil Muknal (ATM) caves day tour

Belize

Quality of Experience

Food

Guides, Drivers and Staff

Transport

In an airport on our way home last night, my 8 year-old grandson was reading posters for various travel options. "Where do you want to go next?" I asked. "Nowhere," he said. "I want to go back to Costa Rica.." That sums up our experience. When you work with an unfamiliar travel group, you never know if you can trust the literature. We could. Everything in our week-long trip went exactly as scheduled.
The hotel our family met up at, Buena Vista Chic Hotel, was beautifully situated. The staff was kind and the breakfast was delicious. The shuttle made it possible for us to arrive on three different flights.
Our personal driver, Cesar, accommodated all of our schedule requests and navigated challenging roads and traffic conditions carefully. He even brought a booster for our youngest traveler. Translation apps on our phones helped us out when we had plans to make that exceeded our language skills.
Our tour guides in Tirimbina (Ralph on the river trip and Valeria on the night walk at the Lodge) were fun to be with as well as very knowledgable about the wildlife at hand. The children overcame their initial fears about hanging bridges and became confident discoverers of monkeys, frogs and leaf-cutter ants.
The folks at Los Lagos let us swim before our afternoon excursion to the Mistico hanging bridges, even though check in wasn't until after 3. The adults loved soaking in the hot pools and the kids adored the water slides in the cool pools. We had lunch poolside and dinner in the dining room. Everything was delicious and beautifully presented. And breakfast the next morning was absolutely incredible. It was hard to tear the kids away after just one night.
The drive from La Fortuna to Quepos was challenging in its length and the hardest part of the trip. We arrived after dark and didn't know until the next morning how beautiful our beach location was at Karahé. Our rooms on the lower (beach) level were perfect both for the kids and the 2 grandmothers, giving us easy access to the water and restaurant. (I would NOT have wanted to need to cross the busy road dividing the property.) Breakfasts were very basic but dinner in the restaurant and lunches on the beach were great. We also took Ubers to 2 other restaurants.
The children skipped our excursion to Manuel Antonio Park in favor of playing on the beach. (The early start was too much for them although it put 4 of us at the front of the crowd at a very busy park). The easy walking and a good guide (Lisandro) with a telescopic lens made this visit comfortable for 2 of us with some vision and mobility issues, although I much preferred the quiet of Sarapiqui.
It was a pleasure to reconnect with "our" driver for the trip to the airport.
The trip was a total success for our family of folks ranging from 8 to 76. Thanks!

Hotel Reviews

Karahé Beach Hotel

Manuel Antonio

It was a pleasure to end our trip here with private beach access, the pool and the restaurant just steps away from our rooms. It was fun to have a sloth and her baby hanging in a tree by reception and a mischievous group of monkeys swinging past the restaurant.

Authenticity & Character

Location

Staff

We were especially well cared for at the beach and in the beachside portion of the restaurant.

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

La Fortuna

The children in our group would happily have lived here!

Authenticity & Character

The landscaping! The hot spring pools! The birds! The water slide! And the food!!! Breakfast was particularly lovely.

Location

Although clouds kept the volcano shrouded most of the time, it was lovely to be in its presence.

Staff

Check-in isn't until 3pm and we had an excursion scheduled for 1-3. The kids were eager to swim and the kind staff at reception had no problem with giving us early access to the water and restaurants.

Cleanliness & Comfort

Every inch of the property is beautifully landscaped. Staff was constantly keeping it all pristine.

Tirimbina Rainforest Lodge

Sarapiquí

I wanted to start my family's first trip to Costa Rica in this quiet location away from crowds.

Authenticity & Character

Location

Having constant access to trails meant the adults could talk short walks with the children without it being an "excursion."

Staff

Valeria was the guide on our night walk and she was so great with the kids!

Cleanliness & Comfort

Buena Vista Chic Hotel

Alajuela

This hotel far exceeded our expectations. Yes, it was close to the SJO airport and had a shuttle. But it also had a beautiful location over-looking the city, very kind staff and a great restaurant. It was a perfect start to our week n Costa Rica.

Authenticity & Character

Location

The skyline at night was beautiful.

Staff

Our group arrived on 3 different flights. All were met and the staff helped navigate the challenges of finding supper for the last ones in. (The first person to arrive mentioned the kindness of the bartender)

Cleanliness & Comfort

Activity Reviews

Private Manuel Antonio National Park Guided Hike

Manuel Antonio

More than 3,000 people a day visit this park, so it was always busy. I much prefer quieter locations but the level paths and a guide with a telephoto lens on his scope made this a great final excursion for 2 of us with vision and mobility issues.

Quality of Experience

Guides, Drivers and Staff

The driver met us on time. Our guide, Lisandro, and his nephew were informative.

Transport

Night Walk at Tirimbina Rainforest Center

Sarapiquí

Our children were feeling a bit apprehensive about walking in the jungle at night. Valeria hit just the right tone to keep them engaged and comfortable.

Quality of Experience

Guides, Drivers and Staff

Boat tour at Sarapiqui River

Sarapiquí

Our family had the boat to ourselves! Ralph was charming and informative. He and the boat captain spotted birds, reptiles and mammals that we certainly wouldn't have seen on our own. What a great lazy way to enjoy the area: motoring down the river. Ralph also shared some 3-D goggles that were a revelation to us all.

Quality of Experience

Guides, Drivers and Staff

Ralph had a relaxed style and tons of information. We all enjoyed spending time with him.

Transport

Our trip was amazing! Our primary guide, Vinicio, was the best guide ever. He was knowledgeable, very friendly, well spoken and made sure we were happy at all times. The entire trip was extremely well planned and organized. Our transportation was always on time and our drivers were professional and courteous. The entire team worked seamlessly together and we're very attuned to the details. I would highly recommend Alex and his group to anyone traveling in the area.

Such an amazing experience in NZ! 18 days of complete beauty. We loved everything our agent booked for us, all the hotels & excursions were fantastic. Our Clearwater experience was beautiful , we even saw a penguin! We especially loved our small plane ride to Milford Sound, & the steamboat cruise ship dinner. We loved everything about Queenstown. Such a cool place. Mount Cook was beautiful, we did 4 different hikes, all amazing. Wellington is a beautiful city, do not miss the botanical garden. Breathtaking. Lake Tekapo is so blue, & a cute little town to visit. We especially loved the kayaking to the natural hot springs & then to the glow worm caves…. So fun. Our guides were phenomenal. Such cute guys! The night sky while we kayaked back was the prettiest I’ve ever seen. We also loved exploring waimangu volcanic valley with the cruise. So interesting, our boat guide was awesome. Hobbiton was fun, don’t miss even if you don’t love the LOTR movies, it’s really interesting to learn about. All in all we loved our vacation & would highly recommend working with Michelle.

Hotel Reviews

The Great Ponsonby ArtHotel

Auckland

Very unique hotel if you are looking for something different. Clean & good location. Late 1800’s vibe.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was clean, but no AC in our room. It was very hot & humid.

Millennium Rotorua

Rotorua 3040

Great hotel, clean & spacious, great location, beautiful private deck

Authenticity & Character

Very nice lobby, room was perfect & spacious

Location

Walkable to everything

Staff

Super friendly

Cleanliness & Comfort

Very clean

Kaitahi Lodge

Palmerston North

Cannot recommend this hotel enough. Amazing owner, the accommodations are incredible. Beautiful, spacious, unforgettable

Authenticity & Character

So unique, beautiful in every way

Location

Close to the city, but far enough away to feel secluded

Staff

Jazz was INCREDIBLE

Cleanliness & Comfort

So clean, honestly seemed to be brand new

Bolton Hotel

Wellington

Perfect location, beautiful hotel, super friendly staff, highly recommend Very spacious suites Our suite also had a washer & dryer which was awesome!

Authenticity & Character

Location

Walk to most things, super close to the botanical garden

Staff

So friendly!

Cleanliness & Comfort

Very clean

The Gables

7220

Darling little cottage! We had amazing service & the cottage was perfect for our needs. Very spacious, charming & unique.

Authenticity & Character

Super charming!

Location

Easy to walk to everything in Picton

Staff

Amazing service, so friendly & helpful

Cleanliness & Comfort

Very clean. Did not have AC though

Fable Christchurch

Christchurch

Beautiful hotel, spacious rooms

Authenticity & Character

Location

Staff

Very friendly

Cleanliness & Comfort

Very clean & comfortable

Mt Cook Lodge & Motels

Canterbury

Super private, clean, all the amenities Restaurant was really good Easy to access washer & dryer Beauty at every turn

Authenticity & Character

Such cute little apartment style rooms!

Location

Staff

Staff was always so friendly.

Cleanliness & Comfort

Ramada Suites Queenstown

Queenstown

Great location, clean & updated Just beware that parking can be tricky unless you pay for hotel parking. We parked on the roads but often times it was a few blocks away.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Distinction Dunedin Hotel

Dunedin

Beautiful hotel, very clean. Great location.

Authenticity & Character

Location

Close to the octagon

Staff

Cleanliness & Comfort

Very clean! Beautiful furnishings.

Activity Reviews

Hobbiton Movie Set Tour

New Zealand

Super awesome experience! I wasn’t a huge fan of LOTR, but honestly you don’t have to be to enjoy this experience. The guide we had was so great. Super knowledgeable about what scenes were in what areas, made the whole afternoon so fun. I highly recommend!

Quality of Experience

Guides, Drivers and Staff

Great guide!

Transport

Loved the videos they showed in the bus on the way to the site.

Starlight Gourmet Kayak Tour - Glowworm Caves

Rotorua

I wish I could give this 6 stars. Our guides were awesome. Funny & easy to talk to. The kayaks & gear were great. The hot pools were great, so fun to explore the different pools & temperatures. Dinner was great, & the glow worm caves were amazing. Cooler than I expected. The kayaking back in the dark… phenomenal. The night sky was as beautiful as I’d ever seen. Loved every minute of this excursion.

Quality of Experience

So fun!!!

Food

Guides, Drivers and Staff

Coolest guides

Transport

Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise

Rotorua

This was AWESOME! We loved the hike down to the lake, very informative pamphlet & we learned a lot about the area. The boat ride was super interesting. Our boat captain was so great, explained what we were seeing & answered all our questions. Highly recommend! Great way to spend the morning!

Quality of Experience

Guides, Drivers and Staff

Loved our boat driver!!!

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

We loved this Maori culture experience, from the ease of the bus pick up at our hotel, to the authentic Maori war dance upon arrival, & the small group activities & learning. It was awesome. The music & dance show was so entertaining. The food was ok… really small portions. But the experience was great.

Quality of Experience

Food

Portions

Guides, Drivers and Staff

Transport

Queen Charlotte track (Ship Cove to Furneaux Lodge walk)

New Zealand

This was one of our very favorite days in NZ. Such an amazing & beautiful hike! We loved every second of the 10 mile track. Furneaux Lodge at the end of the hike… such a beautiful setting & delicious lunch. I could have sat there for hours. The boat ride there & back was easy & conveniently located in Picton. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Big Sky Stargazing -outdoor stargazing tour

Aoraki / Mount Cook Village

Super knowledgeable guides Well worth staying up so late! The moon was bright so it wasn’t as spectacular as we’d hoped, but no fault of the company. Just the luck of the draw. Pick up was easy, the entire staff was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner

Queenstown (NZ)

Steamship ride was super fun, the boat is super unique. The sheep sheering & the sheep dog experience was awesome! Food was so so.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fly Cruise Fly – Queenstown to Milford Sound by scenic flight

Queenstown (NZ)

Cannot recommend this enough. The flight was amazing, our pilot was amazing, it was unforgettable.

Quality of Experience

So great to work with

Guides, Drivers and Staff

Everyone we worked with was fantastic

Transport

Clearwater Wildlife Tours- 'Wild One' Tour

Dunedin

Such an amazing afternoon! Loved our guide, super knowledgeable. We even saw a penguin!!

Quality of Experience

Guides, Drivers and Staff

Transport

Marcela was an absolute angel! This trip would not have happened without her. I picked places I wanted to see, things I wanted to do, set a budget and let her pick the rest. All the transportation was on time and professional. All the hotels were beautiful with wonderful service. This was the trip of a lifetime seeing things I’ve only ever dreamed about. If I could do it over, I would spend more time in puerto natales and Torres del Paine as well as spend time in el Chalten instead of el calafate! The communication that Marcela provided from start to finish was amazing. I had never booked with a travel company before and this experience won’t be able to be topped. My guides in Puerto Natales were one of my favorite parts of the trip. Both through Patagonia Planet. Jhon on the all day bus tour through Torres del Paine was phenomenal! Paz on the lago Sarmiento hike in the park was incredible. You could tell they love what they do and love to share the area with people who appreciate it!

Hotel Review

Hotel Sir Francis Drake

Puerto Ayora

This place felt like home. Everyone was so kind and helpful but especially Carolina. She was so helpful with recommendations and was a friendly face each time I arrived back from the days adventure.

Authenticity & Character

It felt clean and comfortable with a really unique feeling of being in a house instead of a hotel.

Location

This hotel is so easy to walk to so many places! A couple blocks from the ocean and a couple blocks to any restaurant you’d like!

Staff

Carolina was incredible!! I’ve never felt so comfortable asking questions of a staff member at a place I’m staying. Everyone else was friendly and professional!

Cleanliness & Comfort

Nothing fancy but very clean and comfortable

Activity Reviews

El Chalten Full-day with Mirador de los Cóndores

El Calafate

I had a really terrible guide for this excursion. You could tell she didn’t want to be there. However, it is beautiful and well worth the visit. I wish I would’ve planned to spend a few nights in Chalten instead of just a day trip.

Hike from Sarmiento Lake to Amarga Lagoon

Chile

This was a great little hike and I had perfect weather! However my guide Paz, was truly what made this experience unforgettable. She was so passionate about the area and the things we were talking about. Being a guide from the United States it was really fun to compare stories and have someone who understands you from the other side of the world.

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Mini-trekking

El Calafate

This is a once in a life time experience and I am so grateful that I chose to do this tour!! It was really one of the coolest things I’ve ever done!

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour of Torres del Paine National Park

Chile

I wasn’t expecting much from this tour but it was incredible! Being able to see so many parts of the park and so much wildlife was really exciting. Torres del Paine blew me away and I should have spent more time there!

Quality of Experience

Food

Guides, Drivers and Staff

Jhon was the most phenomenal guide and trying cared that I was there alone. He made sure to check each time to make sure I made it back on the bus and offered to take photos of me at every stop. You could tell he loved the area and is excited to show it to people!

Transport

The communicated well on when transport would arrive and the vehicle was clean and Alvaro was a great driver!

From the initial trip consult with Shirley to the final airport drop off by our driver/guide, Logan, the experience was top notch.
Our trip to Taiwan was to experience the culture and people first hand, not just form opinions from the news. Based on my input to Shirley an itinerary was planned that exceeded our expectations. We are avid travelers and have been many places around the world - each experience we had in Taiwan was unique and memorable. Logan was a wealth of information and a pleasure to spend the days with. He listened well and anticipated our needs without being prompted. Shirley kept in touch throughout and behind the scenes worked with Logan on adjusting our itinerary (added a Kavalan Whiskey Distillery Tour) when a casual discussion with my husband revealed his interest in whiskey! We loved the country and have only the best things to say. Don't hesitate to book!

Hotel Reviews

Amba Hotel Taipei Songshan

Taipei

Tingtau Garden

Roaming Cloud

Nantou County

HOTEL ROYAL CHIAO HSI

Yilan

Activity Reviews

A Day in Taipei: Taiwanese Brunch and Yangmingshan

Taipei City

Ivy's Kitchen (4-hour cooking class)

Taipei City

Best of Taipei – A Day Tour You Can't Miss

Taipei City

Gold Rush Town – Jiufen & Yehliu & Shifen Day Tour

Taiwan

Sun Link Sea Day Tour

Taiwan

Highlights in Sun Moon Lake

Taiwan

TSMC Museum of Innovation & Chung Tai Chan Monastery

Yuchi, Nantou

Yilan's Tasty Escape with hands on food experiences

Yilan

We had a wonderful time on our honeymoon to New Zealand.
Monika, our travel agent put a lot of effort into creating an enjoyable and memorable itinerary of activities, even managing to secure a visit to Hobbiton despite very limited availability for our dates (a must have experience for us)
She organised a great range of activities throughout the trip and was always responsive and helpful whenever we had questions. Her support made the whole experience feel stress-free, and we’re very grateful for all her efforts.

Activity Reviews

Coach and Cruise to Milford Sound / Piopiotahi

Queenstown (NZ)

We didn't really know what to expect with this tour going in but it was definitely one of our highlights. Photos truly cannot capture the beauty of the place.

Quality of Experience

Guides, Drivers and Staff

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

Very interesting learning more about Maori culture.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Glowworm Kayak Tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Hobbiton Movie Set Tour

New Zealand

Amazing place even for people who've never watched Lord of the Rings or The Hobbit.

Quality of Experience

Guides, Drivers and Staff

Transport

Let me begin with Emerson. The first night we were in Helsinki, getting ready to fly to Kittila the next day, when we received the info that the flight had been cancelled due to the weather (-35 degrees...). Emerson jumped into action and communicated with me throughout the night, rescheduled our flights to Oulu where a bus then took us to Kittila. He also reached out to the Northern Lights Ranch, where we were expected, to notify them of our delay and to arrange for food to be available to us when we arrived late at night at our cabin. He also cancelled our aurora tours and rescheduled it for the day after. In a sentence: we were facing a potential major hiccup with our trip, and Emerson took charge, and solved every single issue. I was greatly impressed and very grateful.

Now on to the trip. Magnificent, unforgettable, spectacular. The first night in Kittila we took the aurora tour that Emerson had rescheduled with Lazy Santa Safaris (guided by Lauri), and it was absolutely stunning. Lauri drove us to the bank of a huge frozen river and we then walked through the snow and onto the river. In the middle of the darkness we were treated to an absolutely unbelievable natural show. We have some amazing pictures that will forever remind us of that night. Early that morning we also had a wonderful snowmobile tour, also with Lazy Santa. Driving the snowmobiles was a lot of fun and we were provided with suitable clothing to protect us from the incredible cold.

We also had a splendid experience with Bearhill Huskies Tours. Wow...driving the sled with those dogs was another splendid adventure. The symbiotic relation between humans and dogs was quite moving, and I will personally always remember that. Lots of fun as well at the Reindeer Farm, where we were taken around by those gentle animals. A beautiful experience;

Accomodations: The Northern Lights Ranch is an experience not to be missed. The rooms with glass ceilings, the wonderful restaurant, and the reindeers feeding experience, all conjured to give us two wonderful nights. We are planning to go back in the summer and experience a different aspect of Finland. The Arctic Hotel in Ravaniemi (sp?) was also very good. Outstanding service and great location, that allowed us to tour the very nice city of Ravaniemi (and the Santa Village). Finally the Ice Hotel...not for the faint of heart. It is an experience I am happy we did, but the night in the ice-cold rooms is definitely something that maybe you don't want to repeat :). The sauna at the hotel, on the other hand, is a must-do, with the three steps: hot sauna, ice-cave sauna, and then hot tub. My kids and I really enjoyed that.

In conclusion, I think the travel was perfectly organized, with every supplier well chosen, and everything worked like clockwork. We also had two nights at the Fabian Hotel in Helsinki, a beautiful city that is definitely work visiting. We had two lovely dinners there, including one at the Finland Caviar Shop and Restaurant, that we recommend heartily as a great conclusion.

I would definitely consider using KimKim again for my travels. We were completely satisfied and impressed.

My wife and I had an amazing two weeks in Thailand! Huge thanks to Hoa for putting together a smooth, well-balanced itinerary that made everything effortless. Pom, our Bangkok guide, was fantastic — energetic, knowledgeable, and really helped us get the most out of the city. Bammie, our Chiang Mai guide, was also excellent — friendly, attentive, and made the experience feel special. We also had a great time in Ko Yao Noi and Phuket; the beaches were incredible. Overall this was one of the best trips we’ve ever taken, and we highly recommend this team for anyone planning a Thailand trip.

We have nothing but praise and thanks to Camila and the onsite travel agencies. We had a few glitches along the way but overall it was a wonderful trip. We are grateful for Camila's flexibility and the ability to craft a trip that checked all of our boxes. In reviewing all of the activities that were planned, we would offer the following reviews.
The Jewish tour was frankly disappointing. The guide we had was apparently a replacement and we saw very little during our excursion. The highlight was going to the famous bookstore, which really has nothing to do with Jewish heritage. In all honesty, we received feedback from other travelers who took a similar tour and were equally disappointed, so perhaps overall the Jewish tour needs to be revised in some way.

We loved the tango dinner. We enjoyed our time at El Fogon. Our visit to Mendoza was amazing and the highlight-was lunch at Catena which was off the chart! The wineries that were selected were all terrific and we loved where we stayed at Casa Glebinas. We really loved the guides that we had in Mendoza. One comment that is important to mention, we really should have been told that nothing is open on Sundays in Mendoza so we really should have planned better around that information.
All of our in country flights were fine. We did have a bit of anxiety on the return from Puerto Madryn as our connecting flight was shortly after our arrival.
We loved our time in Puerto Madryn. One comment to share is that the local guides would inform us of a pick up time and then we would be waiting up to an hour for them to arrive, typically a result of their needing to pick up other guests. We would have appreciated a heads-up. The penquin trip and swimming with Sea Lion experiences were awesome.
Upon our return to Buenos Aires-the tour company was wonderful. Cecilia was a wonderful guide/host. The city tour was great-which included leather shopping. The trip down the Tiger was quite nice as well. Overall we were extremely happy with all of the plans and our time in the country. Thank you again!

Activity Reviews

Uco Valley Wine Country

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lunch at Catena Zapata

Argentina

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We could not have put together this experience on our own. I had a general idea of what I wanted and you guys delivered an exceptional itinerary. I was grateful for the thought put into the locations and for our driver/guide Khalid who was responsive, attentive, accommodating and calm. I didn’t know what to expect having an escort over the span of 9 days but it was comforting. We felt safe. I will say that the tours we had were thorough and informative but could feel a little less like planned shopping trips. We appreciated being directed to reputable vendors but after a while it was a bit overwhelming and repetitive. Overall, we thoroughly enjoyed the trip and felt that it gave us a great overview of the country. We would’ve liked to have a bit more time in Casablanca and Tangier but realize we were limited by our time in the country. We would certainly use kimkim again.

Hotel Reviews

Elegancia Riad Boutique & SPA

Marrakech

The room was a little small. The porter escorted us to and from dinner which we were thankful for given it was a bit of a maze. Upon arrival, our driver was not allowed parking even though there were available spots because we were told the owner/mgr said not to use his spot. We enjoyed our hammam experience but it felt a bit rushed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel & Spa Le Doge

Casablanca

This hotel felt very French. We liked their rooftop bar and the room was very nicely appointed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

This riad was stunning; however, the room smelled like sewage.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

THE ORION DOME AGAFAY MARRAKACH

Marrakech

This was a definite highlight. The dinner performance was a nice touch. The bar could have more options. We appreciated the robes in the domes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

This riad was beautifully captivating. Attentive staff. The room could use a bit of an update.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

We loved this road. The location and rooftop accommodations were spectacular. The indoor heated pool area was very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Tangier

Tangier

We would have liked to have more time here.

Quality of Experience

Transfer to Fes, Volubilis & Meknes

Morocco

It was just a long day in the car. I truly appreciated the stops we made as the countryside is beautiful.

Fez Walking Tour

Fes

The souk wasn’t busy due to a Jewish holy day which made it easier for us to navigate. Our guide took us to a lovely restaurant. He was very patient with us as we shopped in the tannery area.

Quality of Experience

Guides, Drivers and Staff

Dinner with a Local Family and Henna Party

Fes

Quality of Experience

Food

Hammam & Spa Session 5 Pm at your Riad Accommodation .

Morocco

It felt rushed and it wasn’t as relaxing as we were expecting

Guided Tour of Volubilis

Morocco

Explore the Blue City

Chefchaouen

Dinner at Rick's Café Casablanca

Morocco

Evening in Casablanca with your driver/guide.

Casablanca

We would have liked more time here.

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

Agafay Desert Marrakech Overnight,Plus Romantic Dinner.

Marrakesh

Walking guided tour of Marrakesh- camel ride night at Agafay

Marrakesh

Dinner at Dar Salam Marrakech

Marrakesh

We didn’t have this experience because it was not available

Dinner at Restaurant La Maison Arabe.

Marrakesh

Beautiful location. Great food. Our server was a little less attentive than expected, I guess because the dinner was being billed to kimkim.

Quality of Experience

Evrything was super easy and Lucy was the vest, always quick to respond and helpful.

What a relief it was to have someone or an agency helping us with the snafus that cropped up during the trip. KimKim was responsive, helpful, and exceeded my expectations in terms of rectifying issues

I am already in touch with KIMKIM about a trip to Egypt and Africa in May. Given my experience with Siena and the KIMKIM team for the trip to Australia, I know I will be in good hands on yet another continent.

Thank you SO much for all your excellent planning and responsiveness.

Sincerely,

Linnaea

Hotel Review

The Langham, Sydney

Sydney

Unfortunatley, we stayed at this over-priced hotel during a time it was undergoing dining room renovations. But, even with that, the hotel is EXTREMELY expensive. And I mean expensive. We paid $230.00 for an uncomfortable dinner in a bar that consisted of two sandwiches, a quesadilla, dinner salad, and dessert. No desert. Fortunately, the travel agency we worked with reimbursed us for some of that exorbitant cost. Breakfast is $30.00 a person. It is a VERY GOOD buffet breakfast, but pricey. It is not near any restaurants, so we used Uber Eats to have meals delivered. The hotel did its best to address our dissatisfaction by comping us with one free breakfast and a room "gift" of two bottles of sparkling water and apples... But, they were patient, kind, and opened doors for us. The room was beautiful, large, and the deep soaking bathtub divine.

Authenticity & Character

Since it is a five-star hotel, the accommodations were very nice.

Location

closer to easy access to restaurants

Staff

We were high-maintenance guests.

Cleanliness & Comfort

Other than the challenges in eating, the hotel was very clean, elegant, and comfortable. But, again, it is for rich folks...

Activity Reviews

Northern Beaches & Ku-ring-gai Chase Day Trip

Sydney

What was amazing about this excurion was the Ku-ring-gai Chase Forest trip. The trip to the beaches was okay, but with rain, the experiences were "dampened." But the forest? Beautiful. Unusual, Interesting insight into the Aboriginal people who once populated the land.

Sydney Opera House Visit

Sydney

The one hour tour covered a lot of territory about this incredible architectural and musical masterpiece.

Blue Mountains Day Trip

Sydney

The stop at the farm on the way to the mountains was fun. Not much food, just beverages and cookies, but the animals like goats, kangaroos, wombat and lizards. The mountains were beautiful! Sort of like a green Grand Canyon. The lunch was good.

Taronga Zoo Wild Australia Experience

Sydney

Our travel agency booked us for a two-hour private tour of the zoo. We didn't see much of the entire zoo, but what we did see was phenomenal. Experiences we simply cannot have in the United States. We got up close and personal with koala bears, Kangaroos, dingos, wallabies, and bilbies, as well as Penguins, exotic birds, capybaras, and baby meerkats. Our senior guide was passionate and interesting. We were thrilled with our experience.

Half Day Highlights of Sydney

Sydney

The driver did not take us back to our hotel as the reservations indicated....we had to spend $58.00 on a cab fare, for which our travel agency helped defray the cost. The tour itself was okay.

We had the most incredible trip and felt like royalty from beginning to end! All details and booking were handled by Shawna from KimKim in advance with a full itinerary so we didn’t have to coordinate anything. Once we arrived, Cesar (private tour guide) and Odi (private driver) from Peruvian Soul were by our side every step of the way with fun anecdotes, interesting historical facts, and amazing interactions with locals. They had lots of little surprises for us like an interactive art experience, side tours, and more. It was truly a once in a lifetime trip and I would recommend KimKim and Peruvian Soul to anyone in a heartbeat (and already have)!

Hotel Reviews

Antigua Casona San Blas

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sonesta Posada del Inca

Urubamba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Free day in Cusco

Cusco

Quality of Experience

Guides, Drivers and Staff

Transport

Palcoyo Rainbow Mountain Tour

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cusco Walking City Tour: San Pedro Market, San Francisco Church & Koricancha

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Journey to Cusco: Visiting Maras & Moray

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Maras & Moray

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Discovering Machu Picchu from the Sacred Valley

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Free day at the Sacred Valley

Sacred Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Pachamanca: Traditional Andean Underground Cooking

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Visit to Ollantaytambo

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Pass by Pisac Market & an Andean camelid Farms

Sacred Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer to the Sacred Valley of the Incas

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Olman was very responsive and professional in making the arrangements for our trip. It was a relatively short notice trip which made it more difficult for him to arrange. We were able to accomplish all that we’d hoped to on our trip, and more, without much help from the Kim Kim team once we arrived.
We did have one snag in our itinerary due to us following the printed version rather than an on-line version in that the details of a tour we were to take did not print. We therefore went to the activity expecting our tour guide to be there for us, but the guide actually went to our hotel to pick us up. After much confusion at the event we were eventually let in but had to hire our own guide for the nature hike. We were not compensated for this.