Kimkim Trip Reviews

4.8
Based on 19,341 ratings
Read 19,341 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A great experience in Mexico .
Mexico | Feb 7 - Feb 18, 2026

L
Liz M.
United Kingdom | Reviewed on Feb 19, 2026
Hugo was very helpful especially cancelling and refunding the bioluminescence trip which would have been a waste of money due to prevailing conditions. Eduardo arranged all our transfers efficiently and was helpful too. Read more

Hugo was very helpful especially cancelling and refunding the bioluminescence trip which would have been a waste of money due to prevailing conditions. Eduardo arranged all our transfers efficiently and was helpful too.

Hotel Reviews
Hotel Santa Fe
Puerto Escondido
Authenticity & Character
Location
Quiet end of town
Staff
Cleanliness & Comfort
But interiors are tired and could do with upgrading
Majagua
Oaxaca

Excellent location , clean and comfortable accommodation , especially the beds. Helpful staff. Disappointing breakfast.

Authenticity & Character
Very modern and clean. Nice terrace for drinks and breakfast
Location
Quiet end of town but still within walking distance of Santa Domingo
Staff
Cleanliness & Comfort
Activity Reviews
Hasta Luego Mexico!
Hasta Luego Mexico!
Mexico
Puerto Escondido at your own pace
Puerto Escondido at your own pace
Puerto Escondido
Free Afternoon in Puerto Escondido
Free Afternoon in Puerto Escondido
Puerto Escondido
Casa Wabi
Casa Wabi
Puerto Escondido
Guides, Drivers and Staff
Transport
Oscar was excellent
Welcome to Puerto Escondido
Welcome to Puerto Escondido
Puerto Escondido
Quality of Experience
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca
Quality of Experience
Guides, Drivers and Staff
Transport
Free Time in Oaxaca
Free Time in Oaxaca
Oaxaca
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

Mixed. We were left to visit the waterfall without our guide as rules precluded him from taking us round.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk through Oaxaca's colourful streets
Walk through Oaxaca's colourful streets
Oaxaca
Quality of Experience
Guides, Drivers and Staff
Transport
NA
Local specialist: Hugo Romero

Valentina and David were exceptional. Very ca...
Ecuador | Feb 8 - Feb 12, 2026

Vicki Lynn
Vicki Lynn M.
Chicago, IL | Reviewed on Feb 19, 2026
Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a... Read more

Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a person, not paid to the greenhouse but directly to Marcelo. Thought that was pretty pricey. Marcelo did take us to the airport while also encouraging us to call him if we were ever interested in another trip to Ecuador. I would not…..I am very pleased with kimkim and would feel comfortable trusting further travel organized through you.

Hotel Reviews
Ilatoa Lodge
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi
Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Swissotel Quito
Quito

Very nice hotel. Fabulous breakfast !

Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Fuya Fuya Volcano - Quito
Hiking Fuya Fuya Volcano - Quito
Ecuador

Very muddy trails plus I was not feeling well

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

Kayaking was not fantastic, kind of lame equipment but understandable. Not worth the effort. Should encourage the rim hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

David went out of his way to make sure we saw Cotopaxi volcanoes it all her glory

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Ecuador

Lunch stop was the best

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Feb 19, 2026
Hello Vicky, Thank you very much for your message. I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work. Thank you as well for mentioning the additional charges and how they were... Read more

Hello Vicky,

Thank you very much for your message.

I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work.

Thank you as well for mentioning the additional charges and how they were presented. Transparency and trust are extremely important to us, and I value your honesty and the confidence you placed in us throughout your journey. It means a great deal to know that you felt comfortable working together.

Please know that you will always have a team here in Ecuador who genuinely cares about you! Not only as valued clients, but as wonderful people we were fortunate to host.

With warmest regards,
Jacquie

Amazing Winter Wonderland Trip to Lapland Finland
Finland | Feb 9 - Feb 13, 2026

Raylene
Raylene C.
Los Angeles, CA | Reviewed on Feb 19, 2026
I had such an amazing time, Alise planned a wonderful, special trip for me as the trip was for my birthday . This was the first time I've used KimKim, Alise was so helpful during the planning process. We went through the itinerary step by step and she even went over my clothing as the weather in Lapland was in the negatives. The activities were so some fun and everyone was so nice and knowledge. The objective of my trip was to see the Northern Lights and while I was not able to see them due... Read more

I had such an amazing time, Alise planned a wonderful, special trip for me as the trip was for my birthday . This was the first time I've used KimKim, Alise was so helpful during the planning process. We went through the itinerary step by step and she even went over my clothing as the weather in Lapland was in the negatives. The activities were so some fun and everyone was so nice and knowledge. The objective of my trip was to see the Northern Lights and while I was not able to see them due to the weather, it did not diminish the amazing experience I had. I would definitely use KimKim again for any of my future travels and would love to work with Alise again when I return back Lapland to try and see the Northern Lights :)

Hotel Reviews
Break Sokos Hotel Levi
Levi

Great hotel! The location was perfect! Its literally in the middle of everything making it very easy to walk to different shops, restaurants and pick up locations. The staff were so nice and friendly and the rooms were so clean and comfortable. To be honest, having a private sauna was truly a special treat and 100% worth it, especially during those night when you re coming back late and want to unwind and warm up. The breakfast was amazing and as a must have coffee first thing in the morning person, I was so happy to see a cafe connected to the main hotel. I would 100% book this hotel again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Lights Ranch
Köngäs

The Hotel is beautiful! The staff were so friendly and nice, upon my arrival they had complementary upgraded my room which was an amazing surprise. They even provided breakfast the night before as I had a very early checkout and wouldn't be able to experience their breakfast in the morning. The room with glass windows and ceiling was an amazing experience, the surrounding views was so breath taking. It was so magical to just sit and relax with a hot drink and watch the outside scenery

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Northern Lights Photography Tour
Northern Lights Photography Tour
Finland

I small bit disappointed that I wasn't able to witness the Northern Lights but I completely understand that viewing them is not 100% guaranteed. Unfortunately for me, the day of my tour the weather was very over cast and foggy. I truly appreciate the tour guide at Beyond Arctic for driving around and trying to find the lights despite the weather. While one spot did seem promising, it was close to -30 degrees outside. The photos taken may not be with the lights, they are still beautiful and memorable. I would still book with Beyond Arctic when I return in my second attempt in viewing the lights :)

Quality of Experience
Guides, Drivers and Staff
Transport
Husky Safari (5km)
Husky Safari (5km)
Finland

So much fun and so cute! The dogs were so excited to run and did such an amazing job. The route was beautiful and so very cold but it was so much fun. the dogs worked so well as a team and are so strong! You can tell the staff truly cares for them, they are so well taken care. They are so so sweet, after the run we were allowed to pet them and I never wanted to leave them

Quality of Experience
Guides, Drivers and Staff
Transport
Auroras With Snowmobiles
Auroras With Snowmobiles
Finland

SO much fun! At first I was nervous since I had never driven a snowmobile before but once my nerves settled in, it had so much fun! The guide was so attentive and a very skilled driver, he would stop and make sure we were all okay before proceeding. The only downside was how cold it was. Unfortunately, the weather did not permit us to witness the lights while driving. Instead during the driving it started lightly snowing! Despite the cold temperature and lack of lights, I would still 10/10 recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Adventure
Reindeer Adventure
Levi

A very cute and adorable experience. The owners of the farm/ranch are very knowledge and truly do care and love these animals. They take such good care of them. The reindeer are so cute, it was a fun experience feeding them and petting them. The sleigh ride was so magical, it felt like you were Santa.

Quality of Experience
Guides, Drivers and Staff
Transport
Wilderness Day
Wilderness Day
Finland

This was such an amazing experience, it felt like I was in a story book because the scenery around me didn't look real. it felt like I was in Narnia or the North in Games of Thrones as my friends and family commented on. The entire hike took my breath away, there was so much to look at and take in. While it was cold, it didn't feel cold because of the small inclines every here and there. The highlight was being able to feed to birds. they were so cute and gentle.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alise Permanicka
Alise
Alise Permanicka
Local specialist in Helsinki | Replied on Feb 22, 2026

Thank you for your kind words, Raylene. I am so happy to hear that you enjoyed your birthday trip, even without the Northern Lights making an appearance. That just means you have a good reason to return. :)

It was a pleasure planning this with you, and I would be thrilled to help you plan another adventure in the future!

Warm regards,
Alise

Best advice, perfect itinerary and great value!
Morocco | Feb 13 - Feb 16, 2026

Starlet
Starlet J.
Atlanta, GA | Reviewed on Feb 18, 2026
We had a short 5 days and a long wish list of ideas. Majid helped us narrow down the itinerary to get the most out of that time and he delivered more than we imagined. Every detail was thoughtfully considered from the locations to explore, unique and authentic stays, specific activity options and overall timing to ensure we did not overbook our time nor have unnecessary lulls. Our driver and guide, Youssef, was very friendly, knowledgeable and attentive. He kept us on schedule while also... Read more

We had a short 5 days and a long wish list of ideas. Majid helped us narrow down the itinerary to get the most out of that time and he delivered more than we imagined. Every detail was thoughtfully considered from the locations to explore, unique and authentic stays, specific activity options and overall timing to ensure we did not overbook our time nor have unnecessary lulls. Our driver and guide, Youssef, was very friendly, knowledgeable and attentive. He kept us on schedule while also indulging our desire to be spontaneous in our explorations. His advice was always spot on. We HIGHLY recommend the KimKim team and will certainly work with them in the future.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Feb 19, 2026
Hi Starlet,
Thank you so much for your wonderful review! I’m thrilled to hear that I helped you craft the perfect itinerary for your five-day adventure, ensuring every detail was tailored to your interests. It’s great to know you enjoyed the thoughtful planning, unique accommodations, and carefully chosen activities without feeling rushed or missing out.
I’m also delighted that Youssef made your journey even more memorable with his friendliness, expertise, and flexibility. Your kind words...
Read more

Hi Starlet,
Thank you so much for your wonderful review! I’m thrilled to hear that I helped you craft the perfect itinerary for your five-day adventure, ensuring every detail was tailored to your interests. It’s great to know you enjoyed the thoughtful planning, unique accommodations, and carefully chosen activities without feeling rushed or missing out.
I’m also delighted that Youssef made your journey even more memorable with his friendliness, expertise, and flexibility. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to helping you plan your next adventure!
Best,
Majid

Moonika did an excellent job booking activiti...
Finland | Feb 6 - Feb 12, 2026

Donnie
Donnie C.
Seattle, WA | Reviewed on Feb 19, 2026
Moonika did an excellent job booking activities and accommodations. Everything was practically flawless when it came to excursion pick ups and drop offs. The only time it was a bit of a hiccup was when the Artic Snow Hotel was to have a shuttle pick us up and it did not arrive, when I called they said they would call us back with an update. With no call back, I tried calling again and they said I would need to get a taxi. They paid for the taxi, but it was a bit strange to have such a lack... Read more

Moonika did an excellent job booking activities and accommodations. Everything was practically flawless when it came to excursion pick ups and drop offs. The only time it was a bit of a hiccup was when the Artic Snow Hotel was to have a shuttle pick us up and it did not arrive, when I called they said they would call us back with an update. With no call back, I tried calling again and they said I would need to get a taxi. They paid for the taxi, but it was a bit strange to have such a lack of communication from them. All other excursions booked either came promptly when they said they were coming and/or confirmed the night before. There was a perfect amount of excursions for the day and still time to enjoy the amenities of the accommodations. The only thing that would have been nice to know or have a better understanding was the proximity of each stay to the city centers. Any shopping or dining was limited to what each stay had to offer. We could have called a taxi, but it gets a bit pricey to have to do that each time. Thankfully for us it was a minor setback and we managed just fine for the most part. Regardless we had a splendid time and thought Kimkim did and excellent job planning our trip.

Hotel Reviews
Lapland Hotels Ounasvaara Chalets
Rovaniemi

These chalets were a bit dated, but the selling point for us on this place was the fact that the ski hill was right there. Within minutes we could be on the slopes. The hotel reception was nicely maintained and the staff helpfull.The food at the restaurant was very tasty as well.

Authenticity & Character
Seemed like a ski chalet.
Location
Perfect for the ski hill, not really sure how far it was to city center.
Staff
very nice and helpful
Cleanliness & Comfort
The chalet was clean but a bit run down and dated. Beds were ok.
Northern Lights Ranch
Köngäs

What a fun way to experience Lapland. The rooms, the amenities, the restaurant, and the staff were all amazing. The food was delicious, the rooms were clean and well maintained.

Authenticity & Character
Fun experience with the glass rooftops
Location
Wonderful place and had just about everything, thankfully they did have a shuttle to town otherwise getting to town could get pricey.
Staff
Always very friendly and helpful.
Cleanliness & Comfort
Very clean
Villa Karhunpesä
Saariselkä

Absolutely stunning and well planned out. We had a three bedroom villa, it was spacious and had just about everything we could have imagined needing, including a washer and dryer. The villa was well taken care of and the views were absolutely breathtaking.

Authenticity & Character
It was beautifully built
Location
About a 25 minute walk to town
Staff
Very helpful and welcoming
Cleanliness & Comfort
Very clean and updated.
Activity Reviews
Family Day in the Tundra: Trekking and Tobogganing in Saariselkä
Family Day in the Tundra: Trekking and Tobogganing in Saariselkä
Finland

Had a great time trying out snowshoeing and tobagonning. The day was beautiful and it was all very close so we didn't have a long drive anywhere. We also enjoyed a nice lunch.

Quality of Experience
Nice easy way to enjoy the outside without having to put on skis.
Food
So delicious.
Guides, Drivers and Staff
Very helpful and accommodating
Transport
Everything was very close
Aurora Hunt by Car
Aurora Hunt by Car
Finland

We had a great time looking for the lights and learning about some of the legends behind the lights. It was an enjoyable time. The only thing that would have been nice to know is a clearer idea of the time frame to which we would be gone. The info said about 3 hours. We were gone for 5.5 hours. Maybe it was due to the availability of finding good spots to see the lights, but the first stop was about 20 minutes away, then the next one was over an hour drive. It just made for an unexpected long night.

Quality of Experience
Guides, Drivers and Staff
Our guide was wonderful
Transport
The van was comfortable.
Reindeer Experience with Lunch
Reindeer Experience with Lunch
Saariselkä

I was a little disappointed with this experience. There seemed to be a lot of lag time between activities and when its cold outside, no one wants to sit and be cold. The staff were very nice and lovely, but seemed to lack experience with interacting with tourists. They kept asking us what we wanted to know and a lot of their answers seemed like they didn't really know, which is fine, but they wouldn't share what they did know so it felt like we were at a stand still with gathering informatino about the culture behind the reindeer farming. The sleigh ride was fun and the lunch was delicious and very plentiful.

Quality of Experience
Food
Very nice traditional lapland lunch.
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Feb 19, 2026
Hello Donnie, Thank you so much for your thoughtful feedback. I’m really glad to hear that overall you had a wonderful trip and that most of the arrangements ran smoothly. I’m very sorry about the issue with the Arctic SnowHotel transfer and the lack of communication there. That’s certainly not the standard we expect from our partners, and I will follow up with them directly to see what happened. Thank you as well for your comments about the accommodation locations and distances to city... Read more

Hello Donnie,

Thank you so much for your thoughtful feedback. I’m really glad to hear that overall you had a wonderful trip and that most of the arrangements ran smoothly.

I’m very sorry about the issue with the Arctic SnowHotel transfer and the lack of communication there. That’s certainly not the standard we expect from our partners, and I will follow up with them directly to see what happened.

Thank you as well for your comments about the accommodation locations and distances to city centres. That’s very helpful feedback, and I’ll make sure to highlight this more clearly in future itineraries so expectations are set in advance.

I also appreciate you sharing your experience at the reindeer farm. I’m sorry it didn’t fully meet expectations in terms of guidance and engagement, and I’ll pass this on to the provider so they can improve the experience for future guests.

Regarding the Northern Lights tour, the timings are always approximate and can vary depending on weather conditions and aurora activity. That's why we also added this info to your trip plan: "The tour duration may vary based on weather conditions and aurora activity." I'm sorry if for some reason you missed this information on your itinerary.

Thank you again for travelling with us and for taking the time to share all of this. I’m really happy to hear you still had a great time overall.

All the best,
Moonika

Demanding couple ends up very satisfied in Thailand
Thailand | Feb 3 - Feb 15, 2026

D
Diego U.
Ashburn, VA | Reviewed on Feb 18, 2026
We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone... Read more

We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone with horrible traffic and that added significant time to travel anywhere in the city.
Thank you Bimon and CK41 for your work!

Hotel Review
Na Nirand Romantic Boutique Resort

If you want high quality service in a beautiful hotel, this is it. Communication is amazing and they are willing to help with guest questions and requests.

Authenticity & Character
Location
Near the river, with and amazing view. Close to the Night Bazaar and not far from the city centre. The only complain was the night with the party on the other side of the river that kind of ruined the calmness of the place
Staff
Our guest coordinator was super special and made sure we were happy a 100% of the time
Cleanliness & Comfort
Local specialist: Bimon Soodkampa

We enjoyed our trip to Costa Rica. Elena was ...
Costa Rica | Feb 7 - Feb 13, 2026

Cathy
Cathy T.
La Plata, MD, USA | Reviewed on Feb 18, 2026
We enjoyed our trip to Costa Rica. Elena was always readily available if we needed something during the trip planning stage. Once in Costa Rica, Adrian was very responsive and adaptable when we needed to modify our itinerary on short notice. Totally accommodating. Both he and Elena responded to our text or chat messages within seconds or minutes at the most. Very impressive. Our tour guides were excellent, especially Olman, who we had for our Manuel Antonio National Park tour. He knew all... Read more

We enjoyed our trip to Costa Rica. Elena was always readily available if we needed something during the trip planning stage. Once in Costa Rica, Adrian was very responsive and adaptable when we needed to modify our itinerary on short notice. Totally accommodating. Both he and Elena responded to our text or chat messages within seconds or minutes at the most. Very impressive.

Our tour guides were excellent, especially Olman, who we had for our Manuel Antonio National Park tour. He knew all the ins and outs of spotting wild life. He is clearly an expert and had a very kind and patient demeanor and a passion for his work. Because he had a such a high-quality spotting scope we did not even need our binoculars. He was able to take expert quality pictures for us.

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

The location was the best part. Most unbelievable views of the Pacific Ocean, the mountains and the beach. Indescribable. The staff, however, or not the best. Most of them seem to have a bit of distain for the guests and would seem annoyed by questions or requests. There were a few exceptions. For example, the upstairs bartender was very friendly, and one or two of the waiters were. But the reception desk staff were cold and icy. I think that was because the head clerk had a poor disposition. And I think that flowed to everybody else.

Staff
The attitude of the staff at the reception desk. Most of the waiters and bartenders were friendly, except for one in particular, but the staff at the front desk were not very good with friendliness. They would seem annoyed by questions or requests.
Cleanliness & Comfort
We were put in what was clearly one of the older outdated rooms. The view was spectacular, but the hotel was cheap on things like only having shampoo in the bathroom and no conditioner. The outlets need to be updated. Charger chords wouldn’t even stay in them. They really need to update the older rooms.
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

The thermal pools were awesome. Never crowded- no fighting for space or chairs. The hotel staff were sooooo wonderful. Eager to please and assist with anything; they all seemed genuinely appreciative of their guests being there. The breakfast buffet was like nothing you would find in the USA. Highest quality fruits and vegetables, cheeses, made to order omelettes, Costa Rican, coffee, as well as some American favorites, like bacon, eggs, and pancakes.

Authenticity & Character
The hot spring pools, hot tubs, saunas, and jungle feel of the place.
Location
A little too close to the busy road. While trying to listen to the sounds of nature the loud trucks passing by interfered a bit.
Staff
So attentive and eager to please.
Cleanliness & Comfort
Activity Reviews
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Fun! The sunset was unbelievable. The dolphins, the swimming, the diving and going down the high, steep slides. Made me feel like a kid again.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Our tour guide, Olman, was excellent. He knew all the ins and outs of spotting wild life. He is clearly an expert in his field and had a passion for his work. Because he had a such a high-quality spotting scope we did not even need our binoculars. He was able to take expert quality pictures for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Our tour guide was GG (a nickname, not sure what his full name was) and he was excellent. Patient, knowledgeable, humorous. And the fresh brewed coffee was spectacular. This was such an informative and educational tour. I never expected to learn so much about coffee. I was wrong on so many things I thought I knew about coffee!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Unfortunately, the weather was terrible while we were there so we really couldn’t even see the volcano. I realize the weather was unusually cold and wet for what is supposed to be the dry season but it certainly limited our experience for this excursion. The guide, however, was excellent. Mariano. Very experienced and knowledgeable great personality. Funny.

Guides, Drivers and Staff
Mariano was an excellent guide. He may be experienced as best as it could be in spite of the weather. Which he couldn’t control.
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Feb 19, 2026
Hola Cathy, Thank you very much for your thoughtful and detailed review. It truly means a lot to know that you felt supported both during the planning stage and while you were here in Costa Rica. Providing prompt communication and being adaptable to changes is very important to us, so your recognition of that effort is sincerely appreciated. I will be sure to share your kind words with Adrian — he will be very happy to hear that his responsiveness made a difference in your... Read more

Hola Cathy,

Thank you very much for your thoughtful and detailed review.

It truly means a lot to know that you felt supported both during the planning stage and while you were here in Costa Rica. Providing prompt communication and being adaptable to changes is very important to us, so your recognition of that effort is sincerely appreciated.

I will be sure to share your kind words with Adrian — he will be very happy to hear that his responsiveness made a difference in your experience.

And of course, Olman will be especially touched by your comments. He is indeed passionate about wildlife and loves sharing his knowledge of Manuel Antonio with our guests. We are fortunate to work with guides who care so deeply about what they do.

Thank you again for trusting us with your 20 Wedding Anniversary trip. It was truly a pleasure assisting you, and we hope to welcome you back to Costa Rica in the future.

Pura Vida,
Elena Mora
Serendipity Adventures 🦥

Nordic Nights and Northern Lights outstanding!
Norway | Feb 7 - Feb 14, 2026

G
Gail Marie Q.
Chicago, IL | Reviewed on Feb 18, 2026
Amazing Norway trip! Would definitely use KimKim again. They (Taylor, Nick, and Maria) helped us plan with excellent recommendations, executed the bookings to perfection, provided a detailed itinerary on an easy-to-use app, checked in with us frequently to ensure our satisfaction, and issued a refund promptly when a tour had to cancel because of the weather. Both the Thon Hotel Rosenkrantz in Bergen and the Scandic Ishavshotel in Tromso were clean, centrally located, and offered excellent... Read more

Amazing Norway trip! Would definitely use KimKim again. They (Taylor, Nick, and Maria) helped us plan with excellent recommendations, executed the bookings to perfection, provided a detailed itinerary on an easy-to-use app, checked in with us frequently to ensure our satisfaction, and issued a refund promptly when a tour had to cancel because of the weather. Both the Thon Hotel Rosenkrantz in Bergen and the Scandic Ishavshotel in Tromso were clean, centrally located, and offered excellent breakfast buffets. Our Bergen highlight was the "Norway in a Nutshell Day Trip" operated by Fjord Tours. A wonderful way to see the varied Norway scenery; the cruise thru the Naeroyfjord was jaw-dropping. Our time in Tromso was jam-packed with dogsledding, Northern Lights cruising, reindeer feeding, and Lyngen Alps snowmobiling. The weather cooperated one day; we saw a beautiful Northern Lights display. While we would do all of these activities again, two of the vendors (Tromso Villmarkssenter-Kvaleya Husky Sledding Excursion and Best Arctic-Snowmobile Excursion) really went above and beyond to meet the mobility issues within our group.

Local specialist: Taylor Hook

Our best trip!
Thailand | Jan 20 - Feb 8, 2026

Steve
Steve B.
San Francisco, CA | Reviewed on Feb 18, 2026
Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend. Read more

Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend.

Hotel Reviews
Devasom Khao Lak Beach Resort & Villas
Phang Nga

The food and the pool were excellent. Breakfast was especially good and the special dinner event was fun.

Authenticity & Character
The pool and the bear and grill seemed to be the center of the hotel and well worth hanging out.
Location
A bit of a drive from Phuket but also way far away from noise and the crazy.
Staff
Cleanliness & Comfort
Cross Chiang Mai Riverside
Chiang Mai

Food was fantastic -- the breakfast was always an event and even a light dinner was special. The modern design was not exactly Chiang Mai, but it was on the other side of the river and away from the traffic. The pool was nice and bedroom was large.

Authenticity & Character
Modern, but well thought out.
Location
Quiet, but not walkable into the city. Use Grab and you will be fine.
Staff
Alway pleasant coming and going and helped us out for one special request.
Cleanliness & Comfort
Apricot Hotel
Hanoi

We had a great suite overlooking the lake. A great sense of old time French interiors and a nice roof deck.

Authenticity & Character
Location
Right in the middle of the best part of Hanoi. Easily walkable to many of the most interesting parts of the city.
Staff
Cleanliness & Comfort
Satri House

Possibly my favorite hotel in the world. The colonial feel with the modern updates create a great sense of place. Service, the pool, the breakfast and dinner by the pond were all memorable.

Authenticity & Character
The gardens, the layout of the walkways, the common rooms, the pools.
Location
Just outside of the tourist area and night market make it easily walkable.
Staff
Cleanliness & Comfort
Bed was great.
The Sukhothai Bangkok

A bit high end corporate, but executed well. The pool was the best for jet lag -- swimming at dawn with the birds is a great way to start a trip! Layout of the hotel took a couple days to understand because of the multiple buildings, but great quality and service overall.

Authenticity & Character
The pool and the food.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Hanoi

Great insider look at the back alleys of Hanoi. It was a great cultural experience and a fascinating walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Waterfalls and lunch were epic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thonburi with A  Heritage Conservationist
Thonburi with A Heritage Conservationist
Bangkok

The insight and journey through the hidden parts of Bangkok was fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Evolution of Thai Food
Culinary Evolution of Thai Food
Bangkok

The food was fantastic and served in unique locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Footsteps Through Lanna Time
Footsteps Through Lanna Time
Chiang Mai

The guided trip through all the historical sites was definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Where Tradition Meets Creativity
Where Tradition Meets Creativity
Chiang Mai

It was great to see all the crafts up close and try our hand at lacquerware. We bought a few small things to remind us of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

A bit far outside Chiang Mai at rush hour, but worth it once you get there. A lovely location to get educated about growing the ingredients, Thai food and culture. Cooking was fun and the food was delicious -- they have this one down.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driver was great, traffic was not.
Sunrise Doi Suthep & alms giving
Sunrise Doi Suthep & alms giving
Chiang Mai

A bit early to get up, but it was ideal to skip the long lines of tourists. Quiet and beautiful, it was lovely to have a guide to explain everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

This was the only disappointment of the trip. It was over touristed and the fish were not that interesting. There were so many people on the island that there was barely a bit of sand to sit on before we could go home. A long way to go in a jolting speedboat to end up with 10 other boats filled with people. They need to figure this out before they destroy such a beautiful spot. People and food were great, but they need to ramp back the number of boats allowed at one time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Meditation at Wat Suan Dok (Private)
Half-day Meditation at Wat Suan Dok (Private)
Chiang Mai

The Monk Chat was life changing. We are advanced meditators and were able to get 1:1 time with the head monk for about an hour. The rest of the group went into an intro class in another room. The time and patience KayKay took with us was priceless.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Encounter with the Elephants at Mandalao
Afternoon Encounter with the Elephants at Mandalao
Luang Prabang

The experience of feeding the elephants and then walking through the jungle with them was totally worth it. The road to get there from LP was a disaster though -- slow and painful. Hopefully they can address this in the near future. Just be sure to get picked up on time to get there when the event starts.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver and car were great but Lao infrastructure needs some attention.
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Hanoi

This was out third time taking the vespa ride though Hanoi. Exhilarating and unique look at the city.

Quality of Experience
Guides, Drivers and Staff
Transport
They even stopped to pick up my camera lens cap when it fell out of my pocket.
Progressive Dinner -  The Luang Prabang Culinary Tapestry
Progressive Dinner - The Luang Prabang Culinary Tapestry
Luang Prabang

A great sampling of Laotian cuisine mixed with some modern mixed drinks and emerging restaurant trends.

Quality of Experience
Food
The mixed drinks and appetizers were the best.
Guides, Drivers and Staff
Transport
Visit to the Buddhist Archives
Visit to the Buddhist Archives
Luang Prabang

Interesting glimpse into Laos history and great for any student of culture and Buddhism.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Feb 19, 2026
Hi Steve and Jane, Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos. It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip. I also want to say that you are such a... Read more

Hi Steve and Jane,

Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos.

It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip.

I also want to say that you are such a lovely couple. I have genuinely been inspired by your openness, curiosity, and the way you embraced each experience so fully. Planning for you was not just work - to me, it was such a pleasure and a privilege.

Thank you again for your trust. I wish you both all the very best, and I truly look forward to creating more beautiful adventures across Asia together in the future 🌎

With warmest appreciation,
Elena

Whole trip smooth, slick, personal and just what wanted.
Philippines | Jan 31 - Feb 3, 2026

lu
lu b.
United Kingdom | Reviewed on Feb 18, 2026
From the start of me arranging KimKim didn’t mind how many alterations/changes made, so in end got exactly what wanted. Not cheap but when have short time-well worth it. Our personal guide was exceptional -informative, perceptive and perfect. The 2 local guides used were very well selected for us-we loved them too. Whole trip smooth, slick, personal and just what wanted. Read more

From the start of me arranging KimKim didn’t mind how many alterations/changes made, so in end got exactly what wanted. Not cheap but when have short time-well worth it. Our personal guide was exceptional -informative, perceptive and perfect. The 2 local guides used were very well selected for us-we loved them too. Whole trip smooth, slick, personal and just what wanted.

Hotel Review
Masferré Country Inn
Sagada

Local hosts and good food!

Authenticity & Character
Location
Staff
Activity Reviews
Banaue + Sagada + Batad 4D/3N Tour (Day 3)
Banaue + Sagada + Batad 4D/3N Tour (Day 3)
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue + Sagada + Batad 4D/3N Tour (Day 2)
Banaue + Sagada + Batad 4D/3N Tour (Day 2)
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue + Batad Rice Terraces (Day 1: Manila-Banaue)
Banaue + Batad Rice Terraces (Day 1: Manila-Banaue)
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Banaue + Sagada + Batad 4D/3N Tour Description
Banaue + Sagada + Batad 4D/3N Tour Description
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Lindsay

Monika planned the most amazing trip for us! ...
New Zealand | Feb 11 - Feb 16, 2026

A
Anne H.
United Kingdom | Reviewed on Feb 18, 2026
Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!
Read more

Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!

Hotel Reviews
On The Point
Rotorua

Loved this hotel and setting! Beautiful views overlooking Lake Rotorua and the staff was so friendly and helpful. Added bonus was their adorable mini ponies and donkeys!!

Authenticity & Character
Felt like a European hotel!
Location
Such a pretty setting overlooking Lake Rotorua
Staff
All were so friendly and helpful!
Cleanliness & Comfort
Beautiful room!!!
PurePod Karangaheke Gorge, Coromandel (Ruru)

Coolest place ever! It was our first PurePod experience and we absolutely loved it! They had provisioned us with breakfast and dinner as well and they were delicious!

Authenticity & Character
So well thought out and lovely!
Location
Beautiful view!!!!
Staff
Fantastic food!
Cleanliness & Comfort
The Hotel Britomart
Auckland

The service, location and food were all excellent! Would highly recommend staying here!

Authenticity & Character
Beautiful restaurant and rooms.
Location
Right in the heart of shopping and restaurants.
Staff
Friendly and helpful!
Cleanliness & Comfort
Activity Reviews
Visit the National Kiwi Hatchery
Visit the National Kiwi Hatchery
Rotorua

Really enjoyed learning more about Kiwi birds and seeing them!

Quality of Experience
Seeing the birds
Guides, Drivers and Staff
We had a very enthusiastic guide that was very knowledgeable.
Transport
We drove ourselves.
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Such an interactive and fun evening!

Quality of Experience
The food and interaction with the staff were great!
Food
So much yummy food!
Guides, Drivers and Staff
Denis was a hoot!
Transport
Buses were easy and clean
Scenic Helicopter flight to Mt Tarawera Crater with landing
Scenic Helicopter flight to Mt Tarawera Crater with landing
Rotorua

Wow, so worth doing as the views from the helicopter were so gorgeous!!!!

Quality of Experience
Such a great way to see all of the lakes around Rotorua!
Guides, Drivers and Staff
Easy check in and we had a great pilot!
Transport
We drove ourselves
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

This was such a fun evening despite the rain! The caves are so beautiful!

Quality of Experience
So much fun!
Guides, Drivers and Staff
The staff was so friendly and they had all the extra gear we needed.
Transport
They were on time and easy to find.
Hiking in and Around the Coromandel Peninsula
Hiking in and Around the Coromandel Peninsula
Coromandel

Sadly we had a lot of rain while we were out on the peninsula, but did have a great time on the train ride and shopping around town.

Quality of Experience
The views!
Guides, Drivers and Staff
We drove ourselves
Transport
We drove ourselves.
America's Cup Yacht experience
America's Cup Yacht experience
Auckland

Such a perfect way to start our trip and such pretty views of the city and surrounding areas!

Quality of Experience
Staff was friendly!
Guides, Drivers and Staff
So nice!
Transport
Didn’t need transport as we could walk from our hotel.
Local specialist: Monika Vinsova

2nd Time Using Kimkim but My Third Trip to Japan
Japan | Jan 31 - Feb 13, 2026

Zulhelmi
Zulhelmi R.
Singapore | Reviewed on Feb 18, 2026
This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka. So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.
The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And... Read more

This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka.

So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.

The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And had hired a good team of guides to show me around.

My favorite would be the boat ride in Takachiho Gorge followed by the Food tour in Hiroshima. That was amazing.

Now on small things to work on. This is alot better than when I used them for the first time.
Firstly, for locations that require longer travel distance by public transport, do either make sure the guide is hired for sufficient time, sometimes, 8 hours in insufficient to cover 4 locations.

For me specifically, Miyazaki, it is a location far and also public transport has an interval of 1 hour and 30 mins. There was a rush between Aoshima Shrine and Udo Shrine. And also the guide could only cover 2 out of 4 locations. I personally could not cover Haniwa Garden within the time limit before it closed.
Do try to check in during the planning stage on potential transport requirements due to this

Lastly for Kumamoto, I was not able to go to Mt Aso, but its understandable due to the weather and the recent tragic accident on the crater. But even if we had tried to go, the time is quite tight and within the day period, we could cover only 3/4 theoretically speaking.

Overall to help with feedback, my advice is to understand the distance between locations and reserve the guide and drivers for the right amount of time. This is of course best done in the planning stage given the months to do so

But overall, it was an amazing trip, Shona did try to be as helpful as possible to alleviate the trip needs which I do feel is commendable. Thank you for the improvement from my previous engagement with you.

Looking forward to utilizing them again should the need arise.

Hotel Reviews
Citadines Namba Osaka
Osaka

This is my most favourite hotel in Namba. If you are staying in Namba, this is a good place to stay especially for anime fans

Authenticity & Character
You really feel like you are in your own apartment rather than a hotel. Thats my feeling on its character
Location
it is just a few minutes walk away from Namba station and the closest to DenDen Town.
Staff
super helpful staff. Or maybe my minimum japanese did help make conversations more fun haha
Cleanliness & Comfort
No doubt, its like you have a clean house
The Royal Park Hotel Hiroshima Riverside

The name is quite royal but the place is alright. The rooms are quite small. Luggage wise you will need to have a think fo where to set up. It is abit of walking distance from Hiroshima Station but with that, reasonably price. TV options are its weakpoint when you are chilling. Not much channels and also the VOD card is more for... special viewings...

Authenticity & Character
it has that hotel look in the USA.
Location
alittle bit of walk to Hiroshima station but you walk past a very nice river.
Staff
Very polite and friendly helpful staff
Cleanliness & Comfort
it is clean thought abit squeezy potentially
THE BLOSSOM KUMAMOTO

Very very easy to access as its just infront of Kumamoto station. The rooms are super nice similar to Solaria Nishitetsu series. They have a public bath for guests to use. but with that being said, your room doesnt have a bathtub for you to soak privately

Authenticity & Character
Maintains its high profile look
Location
Just beside Kumamoto Station. Easy to access Train, buses and Trams
Staff
Polite and helpful
Cleanliness & Comfort
Its very comfortable
JR Kyushu Hotel Miyazaki

The hotel is easily accessible from the Train station and located at the main bus terminal, ease of access around the City. You can also walk about maximum 20 minutes to core food and nightlife areas

Authenticity & Character
Good for quick, easy movment. Nothing too fancy
Location
its in the heart of the transport system. Eae of access around the city
Staff
Helpful
Cleanliness & Comfort
abit more smaller than nishitetsu. Definitely made to just stay for sleep without anything too fancy
Solaria Nishitetsu hotel Kagoshima

Again Solaria Nishitetsu, you cant go wrong with this choice

Authenticity & Character
It incorporates the Yatai village for people who want a quick Yatai feel and has that professional feel
Location
Near the train and bus services. Ease of access around the city and alittle outside
Staff
Helpful
Cleanliness & Comfort
It is comfortable for solo travellers. Maybe huge travellers might find it uncomfortable to walk through room with a corridor. It is comfy for asians like me
Solaria Nishitetsu Hotel Fukuoka
Fukuoka

The Solaria Nishitetsu is a hotel chain that you cant go wrong with. Accessibility is good to public transportation. Rooms are super clean and have sufficient space for solo travellers

Authenticity & Character
Its standardized service and professional style
Location
Near subways and trains. Ease of access
Staff
Helpful
Cleanliness & Comfort
Its clean and has the needed amenities. Enough said
Activity Reviews
Miyajima Half-day Trip Historical Walking Tour
Miyajima Half-day Trip Historical Walking Tour
Hiroshima

Hiro was a great guide and has excellent english to guide

Quality of Experience
Miyajima is a great sight with very cute deers
Food
momiji manju is yum. It goes well with Georgia Sarutahiko coffee
Guides, Drivers and Staff
Hiro is excellent at guiding
Transport
easy enough to take the ferry
Hiroshima Bar Hopping Food Tour
Hiroshima Bar Hopping Food Tour
Hiroshima

this is a definite must for first timers. To try all types of food. And with the friendly company of Kensuke. Its great

Quality of Experience
The food was great. amazing variety
Guides, Drivers and Staff
Kensuke was friendly and engaging.
Transport
Easy enough to chill and walk around
Shrine  and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Shrine and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Kumamoto

Takachiho Gorge and Amanoyasugawara are great sights to go to. Couldn't go to Mt Aso but its weather and road conditions and also accident so it cant be helped

Quality of Experience
Takachiho and Amanoyasugawara made it worth
Guides, Drivers and Staff
Zeal was an understanding and good planner
Transport
Ride was comfy to get from point to point
A Journey Through Myth and Nature
A Journey Through Myth and Nature
Miyazaki

Miyazaki was almost perfect. What was lacking is the realization that public transport intervals are horrendous. But Aoshima and Udo Shrine are definitely breathtaking places

Quality of Experience
Everything was great except for transport. Made me rush at Aoshima
Guides, Drivers and Staff
Elvis was great at managing as best given the situation
Transport
The buses are bad. Intervals horrendous. Would have liked transport
Full day to Kagoshima with Sakurajima
Full day to Kagoshima with Sakurajima
Kagoshima

Sakurajima and Sengan-en and ending with the sunset at Shiroyama. Amazing planning by Eve

Quality of Experience
Sengan-en and Sakurajima is a must to go and see
Guides, Drivers and Staff
Eve is superb at planning. Everything fell into place
Transport
ease of transport as long as you plan
Full Day Nagasaki Peace Park and Glover Garden Tour
Full Day Nagasaki Peace Park and Glover Garden Tour
Fukuoka

A great day trip here. Loving the peace and zen fo the park and some understanding on the history of the bobing

Quality of Experience
Nagasaki is a good experience outside of the bustle
Guides, Drivers and Staff
Jyo plans the route well
Transport
ease of access around the area. just need to take the right train to Nagasaki
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Fukuoka

Had Jyo for my guide. she is a vert smart guide and knowledgeable. And she had good planning for the flow of the itinerary

Quality of Experience
The vibes of the place
Guides, Drivers and Staff
Jyo is a good planner
Transport
easy access to the locations
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Feb 21, 2026

Hi Zul ,
Thank you very much for traveling with us. It was truly a pleasure to assist you with your trip.
I sincerely appreciate your trust and support, and I hope you returned home with wonderful memories.
Best
Shona

We had such a wonderful experience in Morocco...
Morocco | Feb 7 - Feb 16, 2026

Sarah
Sarah B.
Newark, NJ | Reviewed on Feb 18, 2026
We had such a wonderful experience in Morocco! The planning with Megan was both efficient and fun; she was super responsive and worked with me to design what turned out to be the perfect trip for us! Mohamed met us at our hotel and drove us all over the country for 9 days. He was fun, friendly and a very good driver even for this nervous passenger. The roads are crazy with sheep, donkeys, mudslides and motorbikes everywhere, but he did a great job navigating it all and explaining things... Read more

We had such a wonderful experience in Morocco! The planning with Megan was both efficient and fun; she was super responsive and worked with me to design what turned out to be the perfect trip for us! Mohamed met us at our hotel and drove us all over the country for 9 days. He was fun, friendly and a very good driver even for this nervous passenger. The roads are crazy with sheep, donkeys, mudslides and motorbikes everywhere, but he did a great job navigating it all and explaining things along the way. The local guides were all terrific as well, and so were the hotels. We especially loved the desert camp and the riads in the cities. On the last day Mohamed took us to his Uncle’s house for lunch - we really enjoyed meeting them and seeing real Moroccan domestic life.

Local specialist: Megan Lower

Australian Highlights - Uluru, Port Douglas and Sydney
Australia | Dec 10 - Dec 20, 2025

Sean
Sean M.
Newark, NJ | Reviewed on Feb 17, 2026
Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.
In Sydney,... Read more

Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.

In Sydney, we had a couple of lovely meals at Love.Fish and Fish at the Rocks. On our last day, we really enjoyed our walking tour of Sydney. Just the two of us and our guide.

Hotel Reviews
Peninsula Boutique Hotel
Port Douglas

Small boutique hotel. Comfortable room which included a fridge, dishwasher, and microwave. Quiet location with views of the beach. Nice breakfast in the morning. During our visit, the restaurant was undergoing a change in management so they were only serving the included breakfast but there are lots of places to eat out or you can buy food at the supermarket.

Authenticity & Character
Location
Close to the main street with lots of eateries and a supermarket.
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Very modern decor with a large patio and swimming pool
Location
Located in a complex only a few minutes from the airport. Close by to a coffee shop and restaurant as well as a small grocery store. A few gift shops to pick up gifts and souvenirs.
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks

Great Service, good locationand quick check in process. Amazing buffet breakfast but can be busy on the weekend.

Authenticity & Character
Location
Staff
Very helpful. Took care of our luggage while we were away for a few days
Cleanliness & Comfort
Activity Reviews
SEIT Kata Tjuta (Sunrise)
SEIT Kata Tjuta (Sunrise)
Uluru

The tour starts at a viewing platform to watch the sunrise over Uluru, then a drive to the base of Kata Tjuta. The guide explained the geological process that created both Uluru and Kata Tjuta. Then we hiked up the trail to a canyon between two of the largest outcroppings

Field of Light Star Pass (Sunset)
Field of Light Star Pass (Sunset)
Australia

The bus takes you to a plateau overlooking the plain below with a view of the Field of Lights with Uluru in the background. We were servered canapes and finger food with choice of beer or wine. As the sun set, the led lights began to glow. When darkness fell, we followed the lighted path to walk among the sea lights. The seating was on a narrow bench so we had to balance our food and drink on our laps. Would be better to have a picnic table to sit around. There is a more expensive version of this tour that features a more extensive choice of foods and drink but I don't think it's worth the extra cost. Read mixed reviews of the meal experience. It was very windy on the night we went so hang onto your hats. Even my backpack wad blown away.

Quality of Experience
Guides, Drivers and Staff
Transport
SEIT Uluru Trek
SEIT Uluru Trek
Uluru

Up at 4:45 a.m. so as to arrive at Uluru before sunrise to avoid the heat.

Guides, Drivers and Staff
Learned a lot about stories and legends of the aboriginal people from a very knowledgeable guide
Classic Kuranda - Ex Port Douglas
Classic Kuranda - Ex Port Douglas
Port Douglas

Unfortunately, the company that was supposed to pick us up that morning failed to show up because they made an error in the date. However, it was probably for the better as the area was hit by torrential rains and strong winds. We learned later that the cable car ride and train ride were cancelled that day because of the inclement weather. After a quick Whatsapp message to Vicky, everything was sorted and a refund was issued.

Outback Sky Journeys - Astro Tour
Outback Sky Journeys - Astro Tour
Uluru

Unfortunately, the tour was cancelled due to cloudy skies but the costs were reimbursed quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Learned a lot about the history of the construction of the opera house and the unique material and engineering that was used.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 18, 2026

Hi Sean,
Thank you so much for sharing your experience! I'm thrilled you enjoyed such a diverse mix of highlights — from the incredible walk around Uluru (even in the heat!) to sailing on the Great Barrier Reef.
It’s lovely to hear how much you enjoyed Sydney as well.
Thanks again for taking the time to leave a review — it was a pleasure helping plan your trip.
All the Best,
Vicky

Nick and Maria were super responsive during p...
Norway | Feb 6 - Feb 15, 2026

Tina
Tina H.
United Kingdom | Reviewed on Feb 17, 2026

Nick and Maria were super responsive during planning and while on trip making last minutes changes.

Local specialist: Alex Mottler

Fantastic Trip!
Morocco | Feb 7 - Feb 15, 2026

M
Margaret K.
Los Angeles, CA | Reviewed on Feb 17, 2026
Like the Amazigh expression, that he is more like a brother than a friend, Ahmed was more than just a driver. He was a great travel companion! All of our local guides where top notch (Hishim, Hasania, Rashid). Our lunch at Said's, and visit in the apple orchard, were wonderful and we loved the cooking class with Nawal and Habiba. Sharon did a great job suggesting itineraries and listening to what we were interested in. I also appreciated doing the Zooms with her. Read more

Like the Amazigh expression, that he is more like a brother than a friend, Ahmed was more than just a driver. He was a great travel companion! All of our local guides where top notch (Hishim, Hasania, Rashid). Our lunch at Said's, and visit in the apple orchard, were wonderful and we loved the cooking class with Nawal and Habiba. Sharon did a great job suggesting itineraries and listening to what we were interested in. I also appreciated doing the Zooms with her.

Hotel Reviews
Riad La Croix Berbère
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Merzouga Dunes
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech
Location
Activity Reviews
Fes to Rabat via Volubilis and Meknes
Fes to Rabat via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Fes via Midelt, Azrou, & Ifraine
Merzouga to Fes via Midelt, Azrou, & Ifraine
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech to Dades Valley via Ait Ben Haddou
Marrakech to Dades Valley via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Feb 19, 2026

Hi Margaret!

Thank you so much for taking the time to write a review for us! We are thrilled to hear that you had an amazing time in Morocco and with Ahmed. Also happy to hear that you thought your local guides were great (and that you got to work with my brother-in-law, Hicham!).

Thanks for trusting us with your trip!
Keep in touch!
Sharon, Ahmed, and the rest of the Morocco Immersion family

Amazing Adventure into the Rainforest and Relaxation at the Beach!
Costa Rica | Feb 10 - Feb 16, 2026

Nancy
Nancy E.
Atlanta, GA | Reviewed on Feb 17, 2026
Wow! What an incredible adventure into the rainforest and beautiful Pacific coast. Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges. Our guide from Serendipity was a local named Mariono. He was amazing! Shared so much of what we were seeing on our hikes, the history, culture and so... Read more

Wow! What an incredible adventure into the rainforest and beautiful Pacific coast. Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges. Our guide from Serendipity was a local named Mariono. He was amazing! Shared so much of what we were seeing on our hikes, the history, culture and so much fun. The logistics were smooth with no problems. What a great way to see a country and experience its treasures without wasting time on logistics of where to go or where to have dinner. Our hotels were fantastic. The Arenal Manoa Hotel hot spring pools were beautiful and fun to relax in. The lushness of the vegetation around our rooms were also unique and cozy. The Bosque del Mar hotel at Playa Hermosa was beautiful and right on the beach. Our drivers got us everywhere we needed to be on time. I am so impressed with the trip this team put together for us! Thank you!!!!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

Most beautiful view of the beach from open-air breakfast area. Quiet beach - much better than the beach in Coco. Rooms were large with a nice sitting area overlooking the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Beautiful trail by pool with hot springs. Lovely breakfast spot overlooking the Arenal Volcano. We loved the location and pool areas were lovely. Great pizza!

Authenticity & Character
Lush landscape and hot springs were in a spectacular setting
Location
East to get to the areas we were visiting.
Staff
Very friendly and easy to communicate with.
Cleanliness & Comfort
Nice rooms with a private porch
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Beautiful trip on a sailing ship to a snorkeling area, beach and water caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to the Gulf of Papagayo
Introduction to the Gulf of Papagayo
Gulf of Papagayo

It was a three hour drive and our driver shared many stories about what we were seeing. It seemed more like a necessary drive with good information versus a tour. Mariano selected a beautiful spot for lunch for us by a river.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

One of my favorite tours in the Arenal area. Just beautiful to walk among the canopy on solid ground or on the bridges. Mariano shared many details of what we were seeing. I have a fear of heights, but did not feel scared on the bridges as there is a railing to hold onto.

Quality of Experience
Guides, Drivers and Staff
Mariano was great!
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I was not sure what to expect, but this was way cooler than I was expecting. Our guide, JP, was amazing. I am not sure how he found all of those small frogs, snakes and spiders.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Safari Float on the Peñas Blancas River
Private Safari Float on the Peñas Blancas River
Arenal/La Fortuna

We got to see a monkey, sloth, toucan and caymen (alligators). Beautiful to see the scenery on the water. Mariono was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

The two women who lead the tour of the farm were knowledgeable and passionate about organic farming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Really nice hike and learning about the area. Wish the rain would have given us a break so we could have seen the whole volcano, but still worth doing in the rain.

Quality of Experience
Guides, Drivers and Staff
Mariono was punctual and a knowledgeable guide.
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2026

Hello Nancy
Thank you for your kind words. That's wonderful that you had a great adventure together and enjoyed all the beauty of Costa Rica. It sounds like you had the best time. It was a pleasure to work with you throughout the process.

Thank you
Holden Ketchum
Serendipity Adventures

Beyond Expectation Morocco
Morocco | Feb 2 - Feb 11, 2026

Cesar
Cesar A.
Ada, MI | Reviewed on Feb 17, 2026
Amazing loop tour of Morocco. The country, it"s history, culture, tradition and the people just to name a few. Our Planner Nihad from Immersion Tour was spot on. I love all the incredible sites from the moment we landed in Casablanca, on around to Rabat, Chefchaouen Volubilis just to name a few. Our Tour manager Omar Doudi, was also great and hospitable enough to invite us to his home and prepared home cooked Tajine and Cuscous, I love spending a day in his village too, to see the local... Read more

Amazing loop tour of Morocco. The country, it"s history, culture, tradition and the people just to name a few. Our Planner Nihad from Immersion Tour was spot on. I love all the incredible sites from the moment we landed in Casablanca, on around to Rabat, Chefchaouen Volubilis just to name a few. Our Tour manager Omar Doudi, was also great and hospitable enough to invite us to his home and prepared home cooked Tajine and Cuscous, I love spending a day in his village too, to see the local market, bakery and farms. The other guides were also very informative like Hshania in Rabat, Khlafa in Fes, Hicham in Marakkech, and the gentleman in Volubilis . We had a fantastic travel and time in Morocco. In summary, the tour was well planned, organized, have great Tour manager, and exdperienced knowledgeable guides. Without hesitation I recommend to anyone Immersion Tour if you are planning to see Morocco. Lastly before I go, our Camel ride in the Sahara desert was beyond my expectation. Thank you Nihad, and your crew. Great Job.

Hotel Reviews
Kasbah Tiziri
Kelaat Mgouna

This is a beautifully restored Kasbah perched on a hill overlooking the valley. You will see the sunrise in your balcony. and the Snowy Atlas mountain on the rooftop. Home cooked meal.

Authenticity & Character
Centuries Old and fully restored by the Owner who is also an Architect.
Location
Amazing View of the Valley and Atlas Mountain
Staff
Nice, Helpful
Cleanliness & Comfort
Very clean
Hotel des Oudaias
Rabat

The staff are friendly, location looks good, quiet, safe

Authenticity & Character
very authentic inside
Location
Nice quiet neighborhood, accessible to transportation, close to town
Staff
friendly, helpful
Cleanliness & Comfort
very clean, everything, bathroom, bed, sheets etc.
Activity Review
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

This is fantastic, because this reminded me of my childhood living in village back in the Philippines. Going to the local butcher buying meat, to the market indoor and outdoor, bakery, the sound of people in the market, walking in the fields and of course the delicious home cooking by our tour manager (Omar's mother) at their home.

Quality of Experience
Delicious food
Food
Delicious
Guides, Drivers and Staff
very nice
Transport
confort
Local specialist: Nihad Hammi

Amazing trip to Vietnam and Cambodia
Vietnam | Jan 25 - Feb 14, 2026

Ellen
Ellen S.
Depew, NY | Reviewed on Feb 17, 2026
We just returned from an exceptional trip to Vietnam and Cambodia and we were so thankful for Kimkim every step of the way. Ashley, our travel consultant from Realistic Asia, was a godsend. She was so patient and helpful in the planning process - we wondered if she ever slept because her responses were so immediate. Once we were in SE Asia, she assisted us in every way and kept the lines of communication consistently open. Mind you, everything went so smoothly that there were practically... Read more

We just returned from an exceptional trip to Vietnam and Cambodia and we were so thankful for Kimkim every step of the way. Ashley, our travel consultant from Realistic Asia, was a godsend. She was so patient and helpful in the planning process - we wondered if she ever slept because her responses were so immediate. Once we were in SE Asia, she assisted us in every way and kept the lines of communication consistently open. Mind you, everything went so smoothly that there were practically no issues to resolve. Highlights of our trip were: day trip to Ninh Binh, food tours in Hanoi and Siem Reap, Hoi An, home dining in Hue, Mekong Delta tour, our stay in Phu Quoc, temples in Siem Reap. As a former global studies teacher, I also greatly appreciated the many connections to the Vietnam War and Cambodian Khmer Rouge era. Our expert guides throughout taught us a great deal about the history and culture of these beautiful countries, but we especially enjoyed learning about their lives and the everyday lives of people there. This trip was so memorable and well planned. Hats off to Ashley and Kimkim.

Hotel Reviews
Saem Siem Reap Hotel
Siem Reap

Excellent staff, room and pool.

Thanh Kieu Beach resort
Kien Gianh

We really loved our stay here.

Odys Boutique Hotel
Ho Chi Minh City

Great place - beautiful rooftop restaurant/bar.

Cherish Hue
Cozy An Boutique Hotel Hoian
Hoi An

So much character!!

Doria Cruise

Really liked the accommodations, staff and food.

MK Premier Boutique hotel
Hanoi

Liked the rooftop restaurant.

Activity Reviews
Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap
Full day Banteay Srei, the gem of Yajnavaraha
Full day Banteay Srei, the gem of Yajnavaraha
Siem Reap
Siem Reap Evening Street Food Tour by tuk tuk
Siem Reap Evening Street Food Tour by tuk tuk
Siem Reap

Really fun. Interesting food! Again, loved our guide Phirob.

Full day Temples Sightseeing (Angkor Wat, Angkor Thom & Ta Prohm)
Full day Temples Sightseeing (Angkor Wat, Angkor Thom & Ta Prohm)
Siem Reap

Loved our guide. Temples were amazing

Experience Island Life Trip
Experience Island Life Trip
Phu Quoc

Great snorkeling and fun fishing. The meal was yummy too. This excursion was a bit different than how it was described.

Cu Chi Tunnels Half Day Tour - Joint in tour
Cu Chi Tunnels Half Day Tour - Joint in tour
Ho Chi Minh City

Very interesting half day tour!

Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

This was a good day - nice to get out of the city and see the countryside. Really good guide too.

Ho Chi Minh City Full Day
Ho Chi Minh City Full Day
Ho Chi Minh City

Our guide was a last-minute replacement for the original guide assigned. He was underwhelming. We all had problems understanding him and he was a bit disorganized. Very sweet though. The Imperial Palace and the War Remnants Museum were the best parts of the tour.

Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

Our guide was very knowledgeable, but we had to cut this tour short because of illness.

Authentic Home Dining - Enjoy a traditional Hue dinner
Authentic Home Dining - Enjoy a traditional Hue dinner
Hue

Loved this activity so much. Our hosts were wonderful and our guide was excellent.

Visit Marble Mountain
Visit Marble Mountain
Vietnam

Really liked our guide on this excursion.

Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An

Great guide - fun half day tour.

Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Boarding and disembarking were fine. Cave excursion was okay. Ha Long Bay is beautiful, but you're basically looking at a bunch of other cruise ships. Also, the water was visibly polluted so swimming was out of the question. We did appreciate the ship we were on - very nice.

Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi

Especially liked the Ho Chi Minh complex and Hoa Lo Prison Museum

Day trip to Ninh Binh (Cycling – Local family - Bich Dong Pagoda - Trang An)
Day trip to Ninh Binh (Cycling – Local family - Bich Dong Pagoda - Trang An)
Vietnam

Great guide, super fun group. We really had a great day.

Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Our guide T was very helpful on our first day there.

Local specialist: Ashley Nguyen

Planning this trip was seamless! We were abl...
Thailand | Jan 31 - Feb 14, 2026

Nina
Nina D.
Newark, NJ | Reviewed on Feb 17, 2026
Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations Read more

Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations

Hotel Reviews
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket
Authenticity & Character
Location
A bit far from everything
Staff
Cleanliness & Comfort
Centara Grand at Central World
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Inside House
Chiang Mai

Our favorite hotel of the trip. Service, food and accommodations were superb

Authenticity & Character
Location
In the middle of everything
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
SIMILAN SNORKELING - Similan Island
SIMILAN SNORKELING - Similan Island
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Bird Watching Tour neaby Bangkok
Bird Watching Tour neaby Bangkok
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temples, Market and Nightlife in Bangkok
Temples, Market and Nightlife in Bangkok
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Temple Tour with Market Visit!
Chiang Mai Temple Tour with Market Visit!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 17, 2026

Dear Nina,

Thank you so much for your kind words and details review with rating about the services.
It truly means a lot to hear that your trip went exactly as planned and that you were able to experience everything you hoped for. It was such a pleasure organizing this journey for you and making sure every detail matched your preferences.

Thank you again for using Kim Kim and choosing us as destination specialist. Looking forward to planning your next beautiful adventure with Kimkim!

Best Regards from Thailand
Bella

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.