Kimkim Trip Reviews

4.8
Based on 19,552 ratings
Read 19,552 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellence in Southeast Asia
Thailand | Feb 20 - Mar 8, 2026

Gina
Gina W.
Dallas, TX | Reviewed on Mar 14, 2026
Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide. Communication was super easy, accurate, and always immediate; I was the slow part of the process. I also appreciated the package options presented. Hoa was very... Read more

Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide.

Communication was super easy, accurate, and always immediate; I was the slow part of the process.

I also appreciated the package options presented. Hoa was very detailed with each option's level of luxury, and she was quick to pick up on what I was looking for, say it be an authentic experience with elephants or a day outside a busy city, or a down day on the beach with the highest level of luxury and comfort. She fit it all in and timed the busy vs. slow perfectly. We did not feel nearly as rushed as expected, since my itinerary was super packed.

As for the guides, Nana in Bangkok became part of the family and made us feel so comfortable and gladly joined us for a great impromptu day to visit my family outside Bangkok, Sunny in Chiang Mai was so sweet and made the most memorable videos for us at the waterfalls and elephants, and our wonderful van with massage seats! Rith in Siem Reap was so knowledgeable and patient, he made the visit to Angkor Wat and the floating village so memorable. Bach in Hanoi was super fun and energetic; he kept us going at this stage of a 3-week trip and really helped us understand Hanoi and the Vietnamese people. The boat trip to Ha Long Bay was also a highlight, so incredibly beautiful, photos barely do it justice, and the boat experience was so different and unique.
Lastly, our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.
Thank you for the most memorable and luxurious tour of Southeast Asia ever. I would say it was an incredible once-in-a-lifetime trip, but I won’t, since I hope to do it again!

Until next time, Gina Waco

Hotel Reviews
Amanpuri Phuket

One of the most beautiful and luxurious properties I have ever seen, just picturesque and perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raffles Grand Hotel d'Angkor
Siem Reap

Beautiful property, so loved the pool and wonderful feel throughout, the details and luxurious finishing touches made our stay special.

Authenticity & Character
Location
Staff
Staff outdid themselves to make us feel comfortable.
Cleanliness & Comfort
Capella Hanoi

Unique hotel with so much character, love the staff and complimentary food and drink service made our stay special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
137 Pillars House Chiang Mai
Chiang Mai

Absolutely beautiful resort and grounds, so perfectly laid out with such luxurious finishing touches.

Authenticity & Character
Location
Staff
Very prompt and helpful.
Cleanliness & Comfort
Cycad Cruise

Culturally authentic and unique cruise in an incredibly beautiful place.

Authenticity & Character
Location
Staff
The staff were so engaging and sweet.
Cleanliness & Comfort
Activity Reviews
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Ha Long Bay

Highland of the cruise, very beautiful, serene, and relaxing, not another boat or person in sight, well worth the extra day on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

Incredible experience, must do, I would love to see more of Siem Reap, very neat town.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unfold The Secret of Hanoi Street Food
Unfold The Secret of Hanoi Street Food
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Hanoi

The backstreet alleys were so incredible, the life that takes place behind the main streets is amazing. Our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap

Great experience, very memorable and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Chiang Mai

One of the most memorable experiences, the interaction with the elephants is nicely planned and very engaging, not too much and not too little. The facility is so impressive and lunch was wonderful. The property is very well designed and maintained, loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Beautiful show, would recommend for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phuket

The islands were so beautiful and the Phi Phi island town was very cute.

Quality of Experience
Food
Really loved the packed lunch, it was very good.
Guides, Drivers and Staff
Transport
We did have some boat problems, but they were quick to find a solution and made us feel comfortable.
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Perfect comfortable hike, waterfalls were incredible, so unexpected, better than Hawaii, and the lunch spot was the best, loved that we hiked to lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Still talking about the massage chairs in our van.
Charming Night And Night Street Food Tasting
Charming Night And Night Street Food Tasting
Chiang Mai

Very nice evening, great food, loved the Chiang Mai red truck and the temple visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-day (8hrs) Van & Guide at Disposal
Bangkok

Thank you to our guide Nana for joining us and adding to the our experience with family.

Quality of Experience
Guides, Drivers and Staff
Transport
Manohra Dinner Cruise
Manohra Dinner Cruise
Bangkok

Beautiful boat and great food, loved the experience and the welcome before the cruise was nice too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day (4hrs) Van & Guide at Disposal
Bangkok

Thank you for making this impromptu day so fun for everyone, even with some of us just arriving from the US, you had the perfect day planned.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran

Costa Rica Relaxation and Adventure
Costa Rica | Mar 5 - Mar 13, 2026

Steven
Steven C.
Denver, CO | Reviewed on Mar 14, 2026
The Arenal Manoa hotel near at Arenal/ LaFortuna was a delightful hidden gem. The grounds and facilities were immaculate and we felt like we were in a tropical paradise. Nice breakfast selection with a variety of foods. The staff was very friendly and professional. We had a sloth in a tree behind our room, enjoyed toucans while soaking in the hot springs, enjoyed pizza at the pool, and our hike to Arenal in El Silencio was rewarding with numerous birds and a couple trees with white faced... Read more

The Arenal Manoa hotel near at Arenal/ LaFortuna was a delightful hidden gem. The grounds and facilities were immaculate and we felt like we were in a tropical paradise. Nice breakfast selection with a variety of foods. The staff was very friendly and professional. We had a sloth in a tree behind our room, enjoyed toucans while soaking in the hot springs, enjoyed pizza at the pool, and our hike to Arenal in El Silencio was rewarding with numerous birds and a couple trees with white faced monkeys. Spotted 4 red Macaws as we were checking out of our room.

We also enjoyed the Sibu Boutique hotel in Monteverde. Great staff, conveniently located. Had access to the facilities at a sister hotel, Poco a Poco. Nice menu selection at the onsite restaurant. Cloud forest tour with Treetopia was great!

Favorite activity while in Tamarindo was the Panache Catamaran sunset cruise. Very friendly, personable and professional crew (especially Gabriel). Snacks and open bar drinks were an added bonus with a nice selection of foods.

Was pleased with all transfers and pickups at each location. Timely and professional!!

Hotel Reviews
Wyndham
Tamarindo

Enjoyed the location, staff very accommodating but the rooms could stand some upgrades. Transfers to downtown were good.

Authenticity & Character
Rooms need to be updated
Location
Staff
Cleanliness & Comfort
Sibū Boutique Hotel
Puntarenas

Delightful room, conveniently located, super staff, nice setting with immaculately maintained grounds, and a very nice restaurant.

Authenticity & Character
Location
Access to everything in the area plus access to facilities at sister hotel Poco a Poco.
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

A true tropical paradise with immaculate grounds, hot springs, pool and restaurants. Super staff, great ambiance at La Saca Restaurant. Pizza by the pool was excellent. Will stay there again if we return to Arenal/LaFortuna!

Authenticity & Character
The tropical plants, trees, flowers, entire grounds
Location
Quiet with a great view of the volcano. Tropical paradise!
Staff
Friendly, professional and accommodating!
Cleanliness & Comfort
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

First rate! Great captain (Gabriel) and crew!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TreeTram & Hanging Bridges Adventure
TreeTram & Hanging Bridges Adventure
Monteverde

Great guide! Excellent English! Very knowledgeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Trail Watching Tour
Sloth Trail Watching Tour
Arenal/La Fortuna

Felt a big suburban and too commercial

Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Guide very knowledgeable and used his scope to zoom in on birds and monkeys. He took pictures through his scope with our cell phones. Hike to the volcano was a little bit taxing in stretches but the guide and fellow hikers let us catch our breath and take our time

Quality of Experience
The guide was very good!
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero

Buenos Aires, Santiago, Easter Island
Chile | Feb 17 - Feb 26, 2026

Arti
Arti N.
The Colony, TX | Reviewed on Mar 14, 2026
Francisco’s team created a wonderful itinerary based on my requirements. The entire team including Pam, Dayana, Angel were hyper responsive at all times of the and available to answer my questions. My daughter (24) and I enjoyed all the cities but especially the trip to Valparaiso, Casablanca valley and all of Easter Island. We landed late around midnight many times and it was nice to have private transfers all arranged for us. We had a flight that cancelled last minute and the team made... Read more

Francisco’s team created a wonderful itinerary based on my requirements. The entire team including Pam, Dayana, Angel were hyper responsive at all times of the and available to answer my questions. My daughter (24) and I enjoyed all the cities but especially the trip to Valparaiso, Casablanca valley and all of Easter Island. We landed late around midnight many times and it was nice to have private transfers all arranged for us. We had a flight that cancelled last minute and the team made great suggestions to fly that same night and booked a hotel and arranged private transfers quickly. It was a most memorable trip and we returned home with a head and camera full of memories. This was our second trip with Kim Kim, the first being to Brazil and I would engage them again.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Mar 14, 2026

Hola Arti
Thanks so much for your kind words! :)

I’m really happy to know that you returned home with such wonderful memories and photos. It also means a lot to my team and me to hear that you felt supported whenever you needed it. It was truly a pleasure to be part of this special trip for you and Sonali, and thanks again for your trust.
I hope to see you again soon! :)
Regards from Chile,
Francisco

Great trip, very well organised.
India | Feb 3 - Feb 27, 2026

Jason
Jason M.
France | Reviewed on Mar 14, 2026
Great trip, very well organised.
All the guides and drivers were superb.
Excellent communication and support from the team throughout and any issues/questions we had were addressed very quickly.
Read more

Great trip, very well organised.
All the guides and drivers were superb.
Excellent communication and support from the team throughout and any issues/questions we had were addressed very quickly.

Hotel Review
The Tigress

Fantastic hotel. Delicious food.

Activity Reviews
Sunrise Boat Ride on Ganges and local Varanasi Sightseeing
Sunrise Boat Ride on Ganges and local Varanasi Sightseeing
Varanasi

Brilliant tour with Ravi.

Visiting Ghats and attend Ganga Aarti
Visiting Ghats and attend Ganga Aarti
Varanasi

Great ceremony - amazing that it happens every single day.

Transfer to Varanasi Airport
Varanasi
Arrival in Varanasi Airport and Transfer to Hotel
Varanasi

A very warm welcome from Ankit and driver Rakesh.

Experience Kolkata Street Food Tour
Kolkata

Another tasty food tour, with Rabishankar.

Departure transfer from hotel to Paro Airport
Paro
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro

Unbelievable scenery - well worth the climb to get there.

Paro - Chele La pass (3988 m) & hike to Kila nunnery
Paro - Chele La pass (3988 m) & hike to Kila nunnery
India

A snowy hike to the nunnery at 12,000 altitude! Spectacular views and a great picnic (below the s online!) on the way back.

Paro - Rinpung  Dzong & Ta Dzong
Paro - Rinpung Dzong & Ta Dzong
Paro

Unfortunately the museum was closed because of the King’s birthday, but the fort was very interesting and we had a nice gently hike to help get used to the altitude.

Arrival in Paro and transfer to Hotel
Paro

A warm welcome and smooth pick up from Pema and driver Bumdey, who looked after us brilliantly for our whole stay.

Excursion to Wagah Border Ceremony
Amritsar

A fascinating experience.

Visit to Golden Temple (Daytime Visit)
Visit to Golden Temple (Daytime Visit)
Amritsar

Brilliant tour with Inderjit.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Experience Mumbai Street Food Tour
Evening Experience Mumbai Street Food Tour
Mumbai

Great tour with Peter and driver Ajay

Morning and Afternoon Jeep Safari in Ranthambore National Park
Morning and Afternoon Jeep Safari in Ranthambore National Park
Ranthambore

Stunning scenery and lots of wildlife. We were also lucky enough to see a tiger.

Quality of Experience
Guides, Drivers and Staff
Transport
Old Delhi Evening Street Food Tour
Old Delhi Evening Street Food Tour
Delhi

Awesome experience - visited so many places with Hemant. Such a variety of delicious food.

Local specialist: Rajat Gupta
Rajat
Rajat Gupta
Local specialist in Delhi | Replied on Mar 16, 2026

Hi Jason & Lesley,

Thank you very much for your kind words. It was truly a pleasure planning and organising this journey for you both across India, Nepal, and Bhutan.

I am very happy to hear that you enjoyed the guides, drivers, and the overall experience. Your appreciation means a lot to us. Wishing you both many more wonderful travels ahead, and I hope we can help you plan another adventure in the future.

Warm regards,
Rajat

Mother/Daughter Paris trip!
France | Mar 8 - Mar 13, 2026

R
Renee K.
Flagami, FL | Reviewed on Mar 14, 2026
We had such a wonderful trip! The details were perfect, and our tour guides from Paris & Beyond were excellent. Thank you for all of the recommendations and suggestions for our Mother/Daughter trip! Read more

We had such a wonderful trip! The details were perfect, and our tour guides from Paris & Beyond were excellent. Thank you for all of the recommendations and suggestions for our Mother/Daughter trip!

Hotel Review
Hotel Brighton
Paris

The hotel is in a wonderful location, and the staff is so accommodating! Our only complaint was the quality of the mattress and pillows which were not comfortable at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As mentioned above, the mattress and pillows were uncomfortable
Activity Reviews
Moulin Rouge Evening Performance with Dinner
Moulin Rouge Evening Performance with Dinner
Paris

It was fun but not sure I would recommend or go again. It's very factory like and you're herded in like cattle. An interesting evening.

Quality of Experience
Food
Guides, Drivers and Staff
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Lilly was the best tour guide! We loved listening to her passionate stories!

Quality of Experience
Guides, Drivers and Staff
Montmartre
Montmartre
Paris
Seine River Gourmet Dinner Cruise with Wine Pairing
Seine River Gourmet Dinner Cruise with Wine Pairing
Paris

A must-do for any visitors! We had a wonderful evening. The food and sights were fabulous. Quality of the boat and staff were first class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The taxi couldn't get us close to the boat, so we got a little confused finding the location.
Private Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

Agatha was a great tour guide who was very knowledgeable and full of interesting stories.

Guides, Drivers and Staff
Macaron Cooking Class
Macaron Cooking Class
Paris

We had a very good time, but were surprised it was in the apartment of the chef. We were with a father and his son, who were very nice, and we had a great time.

Quality of Experience
Guides, Drivers and Staff
Arc de Triomphe - Self-guided Tour (tickets only)
Arc de Triomphe - Self-guided Tour (tickets only)
Paris
Private Exploration of Fleat Market
Private Exploration of Fleat Market
Paris

Very interesting wandering through the streets and visiting hundreds of flea market booths. Fabulous opportunity to see antiques and beautiful jewelry.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Mar 15, 2026
Thank you so much for taking the time to share such thoughtful feedback — it truly means a lot. I’m delighted to hear that your Mother-Daughter trip was so memorable and that the experiences, guides, and recommendations made your time in Paris special.
I’m especially glad to know that your guides made such a positive impression. Agatha and Lilly are exceptional, and it’s wonderful to hear how much you enjoyed their stories and expertise. Your comments about the Seine dinner cruise, the flea...
Read more

Thank you so much for taking the time to share such thoughtful feedback — it truly means a lot. I’m delighted to hear that your Mother-Daughter trip was so memorable and that the experiences, guides, and recommendations made your time in Paris special.
I’m especially glad to know that your guides made such a positive impression. Agatha and Lilly are exceptional, and it’s wonderful to hear how much you enjoyed their stories and expertise. Your comments about the Seine dinner cruise, the flea market exploration, and the macaron class paint such a vivid picture of your days — it sounds like you embraced every moment.
I also appreciate your honest notes about the Hotel Brighton. While I’m happy the location and staff worked well for you, your feedback about the mattress and pillows is important, and I’ll be sure to pass that along so they can continue improving the guest experience.
Thank you as well for sharing your impressions of Moulin Rouge. It’s helpful to know how the evening felt from your perspective, and your insight will guide future recommendations.
Most of all, I’m so glad this trip gave you both time together, wonderful memories, and experiences you’ll carry with you. It was a joy helping you plan it, and I’d love to support you again whenever you’re ready for your next adventure in France.
Warmly,
Liz and the rest of the France Team

Easy though somewhat pricey intro to the Laplands
Finland | Feb 26 - Mar 7, 2026

K
Kevin T.
Finland | Reviewed on Mar 14, 2026

I joined only for a portion of a trip that a friend had planned. The 2 activities that I joined were a bit mixed. The Northern Lights safari entailed very long drives to see very little of the Northern Lights. We had a slow start because some fellow travellers were late, and this entailed missing the lights. Sigh... The dog sled outing was much more successful, and I thoroughly enjoyed it. I lost my water bottle during this outing, and Emerson went out of his way to retrieve it for me. So thank you for that. Overall, Emerson was very attentive and helpful.

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 16, 2026

Thank you for your feedback. I’m glad to hear you enjoyed the dog sledding experience, and I was happy I could help retrieve your water bottle.

I’m sorry the Northern Lights safari didn’t fully meet your expectations. As with all aurora tours, sightings depend on weather and solar activity, and the timing can sometimes be affected by the group.

I appreciate your kind words about my attentiveness and hope you still have some good memories from your time in Lapland.

Phuket , Ha Noi and Ninh Binh tours
Thailand | Feb 27 - Mar 13, 2026

Janet
Janet S.
Plover, WI | Reviewed on Mar 14, 2026

The food tour of Ha Noi with Mr. Chu was excellent, as were the city tour with Mr. Chris, and our birding and wildlife tours with Mr. Bay. When we had concerns, Kien was responsive and addressed them, even refunding a couple tour fees that didn’t meet our expectations for a toddler. We were a bit disappointed that our itinerary wasn’t updated when we went to the hotel in Ha Noi, which was not the hotel on our itinerary. We had expected a different hotel in both Ha Noi and Ninh Binh. Even though the upgrades we got were fine, it wasn’t what we had been led to expect.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Mar 16, 2026
Dear Janet, Thank you for your honest feedback. I am delighted to hear that you enjoyed the expertise of Mr. Chu, Mr. Chris, and Mr. Bay, and that I was able to assist with your family's needs during the trip. However, I want to sincerely apologize for the hotel discrepancies in Hanoi and Ninh Binh. I completely agree that changing plans without notice is unacceptable. Even with suitable upgrades, the lack of communication created a gap between your expectations and reality, and for that, I... Read more

Dear Janet,

Thank you for your honest feedback. I am delighted to hear that you enjoyed the expertise of Mr. Chu, Mr. Chris, and Mr. Bay, and that I was able to assist with your family's needs during the trip.

However, I want to sincerely apologize for the hotel discrepancies in Hanoi and Ninh Binh. I completely agree that changing plans without notice is unacceptable. Even with suitable upgrades, the lack of communication created a gap between your expectations and reality, and for that, I am truly sorry.

I have taken this as a serious lesson for my own workflow to ensure that every detail is perfectly aligned for my future guests. We truly appreciate your patience and your kindness in traveling with us.

I hope the wonderful memories of the wildlife and culture in Vietnam remain the highlights of your journey.

Warmly,
Kien

Excellent Custom Vietnam
Vietnam | Feb 23 - Mar 6, 2026

Tara
Tara M.
Kansas City, MO | Reviewed on Mar 14, 2026
We had a memorable, enjoyable, stress-free trip through Vietnam planned from start to finish with Long from Realistic Asia. Our initial contact was only 6 weeks prior to the trip which did not leave much time for planning, however the trip was fully planned and booked within a short two-week time period. After giving Long ideas about what we’d like to do and how much time we had, he planned an initial itinerary that we tweaked a few times before settling on our 11 days in Vietnam that was... Read more

We had a memorable, enjoyable, stress-free trip through Vietnam planned from start to finish with Long from Realistic Asia. Our initial contact was only 6 weeks prior to the trip which did not leave much time for planning, however the trip was fully planned and booked within a short two-week time period. After giving Long ideas about what we’d like to do and how much time we had, he planned an initial itinerary that we tweaked a few times before settling on our 11 days in Vietnam that was perfectly paced according to our request for a “somewhat busy” itinerary, leaving some time for relaxing. We requested private tours and transportation throughout the trip including airport transfers, tours, car travel between two locations and two domestic flights which required a lot of coordination and was executed without issue. We visited Hanoi, Hue, Hoi An and Ho Chi Minh with daily tours in each location. From start to finish everything went off without a problem, drivers and tour guides were always on time. The drivers were excellent in the busy cities, driving between cities and outside of cities to tours in more far-reaching areas. We enjoyed each of the tours that were chosen based on our preference for experiencing the culture and food of Vietnam and ranged from street food tours to historical tours to dinner with a local family. All of the guides were fluent in English, knowledgeable and personable. Mr. Sea and Mr. Koi who work with Realistic Asia were excellent guides in Hanoi and Ho Chi Minh. Each of the hotels was located in a great area and was very comfortable with excellent breakfasts. Notably, in addition to all the planning/coordination of logistics, what stands out with working with Realistic Asia is the experience while on the trip where I felt taken care of throughout with Long keeping in contact to ensure we were being picked up on time, the guides were on time, confirming times for pick up, and that accommodations were to our liking. I felt that if there were any issues, that I had someone I could rely on. I highly recommend Realistic Asia.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 14, 2026
Dear Tara, Thank you very much for taking the time to share your review and thoughts after your recent 11-day trip. I'm really happy that you had a great experience overall. Although your time in Vietnam was not very long and there are still many wonderful places waiting to be explored, I believe that you and your beloved partner had a memorable journey and gained a deeper understanding of the people, culture, and cuisine of Vietnam. It was a pleasure assisting you with your trip, and I... Read more

Dear Tara,

Thank you very much for taking the time to share your review and thoughts after your recent 11-day trip. I'm really happy that you had a great experience overall.

Although your time in Vietnam was not very long and there are still many wonderful places waiting to be explored, I believe that you and your beloved partner had a memorable journey and gained a deeper understanding of the people, culture, and cuisine of Vietnam.

It was a pleasure assisting you with your trip, and I sincerely hope Realistic Asia will have the opportunity to welcome you back again in the near future.

Warm regards,
Long

Guides in Iguazu were informative and support...
Argentina | Mar 4 - Mar 11, 2026

Jeff
Jeff J.
Australia | Reviewed on Mar 13, 2026
Guides in Iguazu were informative and supportive, I would leave my greatest praise for Selena who guided us through most of the Mendoza visit.. an excellent job done by her. Read more

Guides in Iguazu were informative and supportive, I would leave my greatest praise for Selena who guided us through most of the Mendoza visit.. an excellent job done by her.

Activity Reviews
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Chacras de Coria

Visited a large vineyard complex, and enjoyed good wine with a good description of the process and varieties. Had a great dining experience in Uco Valley at the second of our winery visits.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day City Tour in Mendoza
Half Day City Tour in Mendoza
Chacras de Coria

Drove and walked around the city centre. Great descriptions of the parks , monuments, history and current lifestyle by Selena our guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in Uco Valley
Hiking in Uco Valley
Chacras de Coria

Climbed our way to 2000 metres on a short guided walk. The pre Andes still provides some majestic scenery, and we were fortunate to see wildlife with foxes and buzzards up fairly close.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wineries
Full-Day Wineries
Chacras de Coria

Tasted some beautiful wines and talked with local staff to get a better understanding of what the region offers. Only down side is the extremely high cost to freight goods to US or Euro destinations.. freight often costing more than the produce itself.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Iguazú Falls Brazilian side
Half-Day Iguazú Falls Brazilian side
Puerto Iguazú

See the falls from below on a 90 minute casual walk on the Argentine side.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Simple and smooth entry to the park, program ran to time, guide managed ticketing for those that hadn’t already purchased entry tickets. (Do buy ahead if you can, it makes things simpler). The sites are amazing, mostly from the top of the falls, but take the boat ride that takes you under the falls, it’s brilliant, but prepared to be wet.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Mar 16, 2026

Hello Jeff,
Thank you for sharing your feedback. We are very glad to hear that your time in Iguazú and Mendoza was so enjoyable and that the guiding throughout the visit made the experience even more meaningful.
It is always rewarding for our team to know that the tours helped you better appreciate the destinations along the way. We truly appreciate you taking a moment to share your experience.
Best regards,
Micaela

We had a great experience! Highly recommend ...
Vietnam | Mar 2 - Mar 9, 2026

D
DONNA P.
Seattle, WA | Reviewed on Mar 13, 2026
We had a great experience! Highly recommend Kimkim. Working with Alex for the planning was smooth and all changes were handled with our best interests in mind. Mr. Nguyen Thahn Binh thoroughly enjoys his job and always greeted us with his smile. With specific dietary concerns, he made sure each cafe/restaurant was aware. He was enthusiastic, answered our many questions, was delightful, knowledgeable, and was excellent in getting us exactly where we needed to be to capture the perfect... Read more

We had a great experience! Highly recommend Kimkim. Working with Alex for the planning was smooth and all changes were handled with our best interests in mind. Mr. Nguyen Thahn Binh thoroughly enjoys his job and always greeted us with his smile. With specific dietary concerns, he made sure each cafe/restaurant was aware. He was enthusiastic, answered our many questions, was delightful, knowledgeable, and was excellent in getting us exactly where we needed to be to capture the perfect photo. Our driver, Bo, was always there to collect us after each adventure. He was courteous, polite and respectful.

Local specialist: Alex Dang
Alex
Alex Dang
Local specialist in Hanoi, Vietnam | Replied on Mar 16, 2026

Dear Donna,

Thank you very much for taking the time to share your review of your recent trip to Vietnam. Mr. Binh, Bo, and I are truly happy to hear that you enjoyed your journey to Vietnam.

Your kind feedback means a great deal to our team and motivates us to continue delivering high-quality travel experiences.

We hope to have the pleasure of welcoming you back to Vietnam again in the future. Wish you all the best!

Warm regards,
Alex

The service provided by Sophie was fantastic....
France | Feb 28 - Mar 8, 2026

K
Keaton F.
France | Reviewed on Mar 13, 2026

The service provided by Sophie was fantastic. Every logistical detail of the trip was taken care of and every excursion was an absolute blast.

Local specialist: Sophie Bonaque
Sophie
Sophie Bonaque
Local specialist in Lyon, France | Replied on Mar 16, 2026

Hi Keaton,
Thank you very much for your review and for your precious comments. I'm thrilled it was a great experience for the whole family!

José was an exceptional tour guide. Knowledge...
Spain | Feb 26 - Mar 6, 2026

Martha
Martha B.
Miami, FL | Reviewed on Mar 13, 2026

José was an exceptional tour guide. Knowledgeable is an understanding! And personable beyond expectations! I highly recommend if you want historical background and palace I intrigue, which I did!
Maria’s tour of Musé Sophia Reina was eye opening for this American! She is an awesome host and guide with detailed knowledge and passion for the modern art within the museum!
I highly recommend!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Mar 13, 2026

Dear Martha.
We are so happy to hear that you had such a great time with our guides in Madrid.
Thanks a lot for your feedback!

Trang set up a perfect adventure for us, it i...
Vietnam | Feb 19 - Mar 11, 2026

Dottie
Dottie J.
San Jose, CA | Reviewed on Mar 12, 2026

Trang set up a perfect adventure for us, it included biking, lots of sightseeing, historical and socially interesting activities we thoroughly enjoyed. Trang was available to us 24/7, she smoothed out any issues we encountered with great solutions and had our best interests in mind always. What a professional and personable specialist! Thank you Trang!!!

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 16, 2026

Hi Dottie,

Thank you so much for your lovely feedback. It truly means a lot to me and is very encouraging. I wish you and Margo all the very best, and I hope to have the pleasure of assisting you again on your next trip.

Warm regards,
Trang 😊

Over all our trip was amazing. Morocco is ...
Morocco | Mar 2 - Mar 10, 2026

K
Karen B.
New York, NY, USA | Reviewed on Mar 12, 2026
Over all our trip was amazing. Morocco is an exceptionally beautiful country both in natural beauty and artistically. We found the Moroccan people to be extremely welcoming. Majid always responded to me very quickly both in planning and during the trip. Highlights were our hike with Mohammad in Dades followed by lunch in his house, the trip to the Sahara desert, the Todra gorge the Hammam. If I had realized how much time I would spend in the car I probably wouldn’t have booked this... Read more

Over all our trip was amazing. Morocco is an exceptionally beautiful country both in natural beauty and artistically. We found the Moroccan people to be extremely welcoming. Majid always responded to me very quickly both in planning and during the trip. Highlights were our hike with Mohammad in Dades followed by lunch in his house, the trip to the Sahara desert, the Todra gorge the Hammam. If I had realized how much time I would spend in the car I probably wouldn’t have booked this trip but almost all of the trip is done driving in stunning Mountain Views so totally worth it! Having a driver made everything so much easier although we wish he were more communicative. He changed the route without telling us so we didn't understand why we weren’t stopping at the places on our itinerary. He also would stop and we’d get out of the car and have no idea why we were stopping there. Once we thought we were a hurry so we spent less time on the stops only to get to our destination 2 1/2 hours early , having to wait for our camel ride Another disappointment was the e-bike ride we booked in the Todra gorge. Our hotel was a short ride to the gorge, we could have biked from the hotel but instead we were taken a half hour away There were no e-bikes and after about an hour into the ride in a very uninteresting garden of wheat fields I asked for the second time what about the gorge and he said it would be a 3 hour RT bike ride from there and way too hard without e-bikes. It was a wasted day. There’s a great hike in the gorge we would have preferred to do but it was too late in the day at that point. Another disappointment was that we after booking the tour we decided to change to the higher tier luxury tour and I asked what the difference was from what we had originally booked. Majid said mostly accommodations and added a Hammam spa. We were in all the same hotels that we were originally booked in, but still in probably the least expensive, smaller rooms without fireplaces or terraces. It did not seem like we were upgraded even though we paid a higher price. After I asked Majid about it, we did get a bigger room with a terrace our last night.

Hotel Reviews
Riad Ksar Ighnda
Asfalou

Beautiful outdoor area. The view from our window was striking. There is an old mosque and Kasbah on the hotel property that you must see. The buffets were incredibly delicious with so many choice. Another really great hoyel

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

A highlight of the trip. I expected to eat in time plates around a fire but we had a very cozy and warm inside restaurant. The outdoor area also had so many places to sit even a tree house. I had wished we booked 2 days. I absolutely loved every minute

Authenticity & Character
Location
Amazing to be in the middle of the Sahara desert
Staff
Cleanliness & Comfort
Very comfortable. Can’t really be considered camping
Auberge Le Festival Todra Gorge
Aït Baha

We loved this hotel. The outside area had so many places to take in the gorgeous view. We also loved the fireplace in our room. We had a very spacious suite with a large living room. Be on the lookout for a very friendly black and white cat!

Authenticity & Character
Location
Very close to the gorge
Staff
The only place in Morocco where the staff seemed unfriendly. Even our driver noticed
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

This was probably the least appealing hotel in our tour but was made up for by Mohammad who seemed to do everything there, from concierge to waiter to launderer. He was incredibly hospitable and made up for what the hotel lacked. We were so grateful he told our driver who was about to take a different route , that there was a much more scenic route which was so worth a few extra minutes. The whole ride had stunning views. Dinner at the hotel was exceptional!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very hard bed
La Maison Arabe Hotel
Marrakech

Wonderful staff and a really memorable Hamman. My skin has never felt better. Georgeous decor and outstanding food. A complementary bottle of wine. We loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

It's been 5 days since the Hammam and my skin still feels so soft! We loved the Hammam! I've never had so much dead skin removed it feels amazing to be free of it. We loved being pampered! My husband and I thought we'd be separated but we did the whole experience together. We loved it so much we looked to see if we could get one in NYC, but my guess is that it won't be as good as the one we had in Morocco.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Totally worth seeing, fascinating site. Our guide went a little fast for me and I would have liked more info about the site. He did get us into the house of someone who lived in Ait Benhaddou and that was very interesting to me!

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

I don't think I really understood where the Tizi-n-Tichka Pass was. would have liked more communication from the driver

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Ouarzazate via Draa Valley
Merzouga to Ouarzazate via Draa Valley
Morocco

Spectacular views! Our hotel was an hour further than Ouarzazate (worth it because it was a wonderful hotel), but the itinerary said it was a 4 hour trip but it was actually a 6 hour trip. If we had known that we probably have timed things differently.

Quality of Experience
Guides, Drivers and Staff
Wish the driver had told us the route he was taking before we started (he changed the route from the map we were given by Majid) and wish he had told us the night before it was a 6 hour trip. Needed more communication from the driver in general
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

A once in a lifetime experience. I wish we could have stayed 2 days. It's so amazing to be in the middle of the Sahara desert. The camp site was amazing!! I thought we'd be eating out of tin plates by an outside fire - but we had a very comfortable inside restaurant (it was cold outside!) The camp was beautifully decorated with lots of outside places to sit including a tree house. We loved every minute

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Todra Gorges to Merzouga Sunset Camel Ride via Rissani
Todra Gorges to Merzouga Sunset Camel Ride via Rissani
Morocco

Beautiful trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Todra Gorge E-Biking Experience – 2 Hours
Todra Gorge E-Biking Experience – 2 Hours
Morocco

There are no e-bikes There is no view of the gorge unless you want to do a 5 ride that should really be done on an e-bike. Our itinerary said e-bike ride starting in the village and soon after arriving at the gorge. After an hour through some wheat plots I asked about the gorge and was told it would be very difficult to do without e-bikes. Our hotel was probably a 5 minutes bike ride to the gorge but this place was a half hour car ride from the gorge. A total waste of a day. Very disappointing

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades

A Highlight of the trip was our hike with Mohammad. We loved seeing his house, meeting his family and hearing how he lived. He talked a bit about Islam and this was fascinating to me. Mohammed is a very spiritual person. He made a huge impression on me and my husband.

Quality of Experience
Food
We loved eating the olives from his trees and the bread from his wheat gardens
Guides, Drivers and Staff
Mohammed is an outstanding guide
Transport
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco

Spectacular views. A longer trip than I anticipated - It was very cloudly that day but we returned the same way and the views are amazing for the whole trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable car!
Marrakesh Medina & City Tour
Marrakesh Medina & City Tour
Marrakesh

We spent way too much on things we bought. It would have been helpful to get more insight on how to negotiate prices. Later in our trip on the way to the Sahara we stopped at a market that had rugs for a fraction of the price we paid in Marrakesh. We wish we had been to told to wait.

Quality of Experience
Guides, Drivers and Staff
Our guide Hammid is still helping us with some items we bought and are having shipped. He has been incredibly helpful and kind!! He went above and beyond We are very appreciative!!!
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Very interesting but for me the food was a bit bland compared to the food we had later in the trip

Quality of Experience
Food
The olives!
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 14, 2026
Hello Karen,
Thank you so much for taking the time to share your detailed feedback. I’m delighted to hear that you had an amazing trip overall and enjoyed Morocco’s natural beauty, cultural experiences, and highlights such as your hike in the Dades, the Sahara Desert, and the Todra Gorge. It’s wonderful to know that I was responsive and contributed positively to your experience throughout the journey.
We are also sorry to hear that your e-bike experience and some aspects of your hotel...
Read more

Hello Karen,
Thank you so much for taking the time to share your detailed feedback. I’m delighted to hear that you had an amazing trip overall and enjoyed Morocco’s natural beauty, cultural experiences, and highlights such as your hike in the Dades, the Sahara Desert, and the Todra Gorge. It’s wonderful to know that I was responsive and contributed positively to your experience throughout the journey.
We are also sorry to hear that your e-bike experience and some aspects of your hotel accommodations did not meet your expectations. Your insights help us refine our itineraries and make better arrangements for guests who book premium tours.
Thank you again for your honest feedback and for choosing us for your Moroccan adventure. I hope to welcome you again and provide an even better experience on your next trip.
Best,
Majid

Flawlessly planned trip! No worries from start to finish.
Costa Rica | Feb 17 - Feb 26, 2026

F
Frederick R.
Chicago, IL | Reviewed on Mar 12, 2026
Each step of our trip was flawless! While traveling in a foreign country, KimKim made sure that everything was in place for us, from transit to/from the airport, to the delivery and pickup of our auto rental, to the hotels and activities! I would recommend KimKim to friends and family. Read more

Each step of our trip was flawless! While traveling in a foreign country, KimKim made sure that everything was in place for us, from transit to/from the airport, to the delivery and pickup of our auto rental, to the hotels and activities! I would recommend KimKim to friends and family.

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José

Very helpful staff and good location for restaurants, park, and museums. Good ending for our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Just a quick 5-minute walk down to the beach. Glorious view of the ocean from the pool/bar area.
Staff
Cleanliness & Comfort
Hotel Eco Arenal
Fortuna

Great location and wonderful staff! One way to improve the room would be to provide indirect and/or lamp lighting. There was only overhead lighting.

Authenticity & Character
Location
The balcony opened up to a view of Arenal Volcano---very cool!
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

Good place for us to start our trip. The restaurant made a good sandwich.

Activity Review
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Lots of fun and very educational! Our guide, Jorge, was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Jorge was wonderful!
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 13, 2026
Hello Fred,
Thank you so much for your kind words. We are truly happy to hear that every step of your trip went smoothly and that you felt well supported throughout your travels.
It is wonderful to know that the transfers, car rental, hotels, and activities all worked out seamlessly and helped make your experience in Costa Rica enjoyable and stress free. That is exactly the kind of trip we hope to create for our travelers. Thank you as well for recommending KimKim to your friends and... Read more

Hello Fred,
Thank you so much for your kind words. We are truly happy to hear that every step of your trip went smoothly and that you felt well supported throughout your travels.

It is wonderful to know that the transfers, car rental, hotels, and activities all worked out seamlessly and helped make your experience in Costa Rica enjoyable and stress free. That is exactly the kind of trip we hope to create for our travelers.

Thank you as well for recommending KimKim to your friends and family. It means a lot to us. We hope Costa Rica left you with many beautiful memories, and we would love to help you plan another adventure in the future.

Pura Vida!
Yuliana

We loved our time in Italy overall! Our small...
Italy | Mar 2 - Mar 11, 2026

Kami
Kami M.
Chicago, IL | Reviewed on Mar 12, 2026

We loved our time in Italy overall! Our small group tours were some of our favorites!

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Mar 16, 2026

Hi Kami,
Thank you so much for your feedback. I’m glad to hear you enjoyed your time in Italy and that the small group tours were among your favorites. It was a pleasure helping plan your trip, and wishing you many more wonderful travels ahead! 😍

FANTASTIC PHILIPPINES MONTH LONG TRIP
Philippines | Feb 1 - Feb 27, 2026

paul
paul c.
Newark, NJ | Reviewed on Mar 12, 2026
What a great trip.
It took a long time to get the trip right, but with the great help ofCami we got there, Cami was very patient as this was a special trip for myself and my wife, getting the balance right between having enough time in one place and getting the accommodation right all took time and Cami was very knowledgeable and helpful .
We spent the whole of February travelling the Philippines and hit was wonderful, saw so many places, great trips and excursions, all private as well...
Read more

What a great trip.
It took a long time to get the trip right, but with the great help ofCami we got there, Cami was very patient as this was a special trip for myself and my wife, getting the balance right between having enough time in one place and getting the accommodation right all took time and Cami was very knowledgeable and helpful .
We spent the whole of February travelling the Philippines and hit was wonderful, saw so many places, great trips and excursions, all private as well which was great.
All pick up from hotels, airports, ferry terminals all went great and according to plan, not one thing what wrong which was amazing
Would defiantly use KimKim again and a big thank you and shout out to Cami.

Thank you very much.

From Shirley & Paul

Hotel Reviews
Holiday Inn Express Manila New Port City
Pasay

Typical busy airport hotel, breakfast was like zoo feeding times, manic and hard to get a seat. Only there for 2 different nights for transfers. Shopping mall over the road is great for for etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Two Seasons Coron Bayside Hotel
Coron Town

Great location, staff all very nice Lovely rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huni Lio
El Nido

Lovely hotel in a great setting, Hun Lio estate is great, nice upmarket feel to it. A good choice of restaurants and downtown only 10-15 mins by tuk tuk Great Staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Henann Resort Alona Beach

Lovely Hotel in a great setting right on the beach and walkable to nightlife/shops etc.

Authenticity & Character
Location
Staff
staff at beach bar a bit rude
Cleanliness & Comfort
Bluewater Maribago Beach Resort
Cebu City

Great location. I will say though everything through the hotel is very very expensive, drinks food etc. Staff lovely, location great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elysia Beach Resort

Lovely hotel, albeit rather basic (bathroom area) staff are great as is the food. not a lot else to do though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
bathroom a bit basic (shower awful)
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Mar 13, 2026

Thank you for your wonderful review Shirley and Paul. I'm very happy to hear you had a great Philippine experience.
Thank you for choosing to travel with us. It was a pleasure to organize your trip and I look forward to organizing another unforgettable trip for you in the future!
Cami

Ten Days in Norway
Norway | Mar 1 - Mar 10, 2026

Stephen
Stephen C.
Ashburn, VA | Reviewed on Mar 12, 2026
Mathia did a good job arranging a nice selection of different locations in Norway, and scenic modes of transportation between locations. The hotels she selected for us were very nice, and generally well located for walking and accessing public transportation. The tour guides she booked for us were excellent. She did a wonderful job rescheduling our Northern Lights Safari due to inclement weather on the originally scheduled date. My only disappointment was when she said she could not book... Read more

Mathia did a good job arranging a nice selection of different locations in Norway, and scenic modes of transportation between locations. The hotels she selected for us were very nice, and generally well located for walking and accessing public transportation. The tour guides she booked for us were excellent. She did a wonderful job rescheduling our Northern Lights Safari due to inclement weather on the originally scheduled date.

My only disappointment was when she said she could not book the planned dog sledding experience. When I looked into this myself I found many opportunities, and arranged a great experience on my own.

Visiting Norway was a great experience. The country is beautiful at every turn, the food is wonderful, and the people very friendly.

Hotel Review
Mefjord Brygge
Mefjordvær, Senjahopen

It is rated one star, and lived up to its rating. The manager was only person that we met in Norway who was not friendly nor helpful. Visitors should plan on paying high prices for every little extra thing.

Authenticity & Character
Location
Staff
General staff was good, but manager needs some hospitality training.
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Mar 13, 2026

Dear Stephen,
Thank you very much for your nice feedback. I’m really happy to hear that the trip went well and that most of the accommodations were satisfying for you.
I would also like to apologize for the dog sledding tour situation. The supplier in Senja that I usually work with had placed me on a waiting list, and it seems you were quicker than me in securing the activity on your own.
Wishing you and your family all the best, and thank you again for traveling with us. :)
Mathia

Lorena did an amazing job communicating, bein...
Chile | Feb 14 - Feb 23, 2026

K
Karl W.
Herndon, VA | Reviewed on Mar 12, 2026
Lorena did an amazing job communicating, being responsive and clear regarding our 8 day trip to Chile in February. Every single transport, accommodation and tour was really well done and reliable. We had weather issues in the Atacama that caused some reworking of itineraries and they were handled greatly. Shoutout to the Hotel Desertica who handled the numerous weather related power outages really well, even serving dinner by candlelight. Overall a great experience with Kimkim and... Read more

Lorena did an amazing job communicating, being responsive and clear regarding our 8 day trip to Chile in February. Every single transport, accommodation and tour was really well done and reliable. We had weather issues in the Atacama that caused some reworking of itineraries and they were handled greatly. Shoutout to the Hotel Desertica who handled the numerous weather related power outages really well, even serving dinner by candlelight. Overall a great experience with Kimkim and its on to Morocco with them! Thanks again to Lorena and all supporting staff.

Hotel Reviews
Hotel Desertica
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 12, 2026

Thanks so much, Karl! 😊 Glad you had a great trip to Chile with Laura, despite the weather curveballs - I will pass along the shoutout to Hotel Desertica. Enjoy planning your Morocco adventure with Kimkim!
Best,
Lorena

Australia Adventure: Sydney, Port Douglas, Uluru, and Melbourne
Australia | Feb 24 - Mar 11, 2026

Kevin
Kevin H.
Los Angeles, CA | Reviewed on Mar 12, 2026
We had a wonderful vacation and all went smoothly. All of the tours and transportation were well planned with no issues.
Day 1 - Arrived in Sydney. Shangri-La Sydney is a wonderful hotel.
Day 2 - Chef Led Hunter Valley Gourmet Food and Wine tour was great. Jimmy owns/operates the tour and prepares food to pair with the wine. Highlight was going to the new Sydney Fish Market where Jimmy picked up fresh fish and oysters for our food later during the wine tour. The wineries and food were...
Read more

We had a wonderful vacation and all went smoothly. All of the tours and transportation were well planned with no issues.
Day 1 - Arrived in Sydney. Shangri-La Sydney is a wonderful hotel.
Day 2 - Chef Led Hunter Valley Gourmet Food and Wine tour was great. Jimmy owns/operates the tour and prepares food to pair with the wine. Highlight was going to the new Sydney Fish Market where Jimmy picked up fresh fish and oysters for our food later during the wine tour. The wineries and food were great.
Day 3 - Walking tour, Sydney Opera House tour, and Sydney Bridge Climb Summit. Craig led the walking tour and provided a wealth of information on the beginning of Sydney and concentrated on the botanical garden and how Sydney came about and significant events. The Opera house tour was very good and we were able to the wonderful architecture. It was raining during the Sydney Bridge Climb but rain coats were provided. It is not a hard climb and our tour guide, Nico, kept the group motivated for the climb. The guide has a transmitter and we had ear phones to hear him during the hike. We were drenched but enjoyed it.
Day 4 - Blue Mountain tour - It was raining and couldn't see much. Can't do anything about the weather. We did see another couple on our trip that went on the tour and they showed us pictures that looked awesome.
Day 5 - Travel to Cairns/Port Douglas - Ground transportation and flight went great.
Day 6 - ABC Reef Safaris - The snorkeling was wonderful. We spent about 1.5 hours at two different spots and were led in the water by ABC who also have Marine Biologists on the tour. We saw a Manta Ray which is very rare. The food supplied on the boat was great and plentiful.
Day 7 - Daintree Rain Forest and Nocturnal Tour - Another great tour led by our guide Nicki. We went out on a river boat looking for crocodiles and found a few along the shore. We saw a cassowary bird that is only found in Australia. We had dinner in the rain forest and able to try kangaroo. We did a nocturnal walking tour and spotted quite a few different animals/birds/frogs. Nicki was a great guide and loaded with information.
Day 8 - Bump Track Mountain Biking - This was canceled due to so much rain. The guide, Steve, for the bike ride was willing to do a different tour but the road was flooded. Steve was great to deal with and he was trying to give us a memorable tour but had to cancel.
Day 9 - Travel to Uluru/Ayers Rock with 4wd Mount Connor tour - No issue with ground/air transportation. We stayed at Sails in the Desert Resort and it was very nice. Mount Connor tour was very good but the highlight was having dinner with the cattle farm owner, Amy, where she explained the operation of the cattle ranch and growing up on a million acre cattle ranch.
Day 10 - Uluru/Ayers Rock tour - very good tour with history of the area learning the history of the aboriginal people. A net to cover your face is a must with the flies when it is hot out.
Day 11 - Transfer to Melbourne - No issue with ground/air transportation. Had a wonderful dinner at Hopscotch on Riverside Quay.
Day 12 - Yarra Valley Grazing Tour - We got on a bus from Go West Tours and Ashleigh was our guide/driver and was fun and very entertaining. We sampled wine, cheese, gin, and chocolate on the tour. Wonderful day with beautiful scenery.
Day 13 - Laneways of Melbourne - John was our tour guide and did a wonderful job explaining the history of the city and setting up lots and roadways. He was able to show us how the shops moved goods into the warehouses and the wonderful architecture that you would never see if you didn't know where to look for it. The public library was our last stop and a must see.
Day 14 - Great Ocean Road Tour - This was a tour with just the 4 of us in our group. Cory was our guide and did a great job explaining how the GOR was built by WW1 veterans to help them get over shell shock/ptsd. The coast was beautiful and stopped at a the 12 Apostes. (not really 12) We toured a wildlife sanctuary and spotted a couple of Koala Bears in the trees swaying in the breeze.
Day15-16 - travel back to Sydney and home to USA.

Overall, the trip was fantastic. The transportation within Australia was all planned by Vicky and we had no issues. Everything was planned very well and we loved all of the tours. Highly recommend Vicky!

Hotel Reviews
Shangri-La Sydney
The Rocks
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

The hotel could use some updating but is in a great location right off the beach. The breakfast was wonderful.

Authenticity & Character
Location
Right on the beach and within walking distance of downtown restaurants.
Staff
Cleanliness & Comfort
Had to ask them to clean the floor even after they made up the room.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 12, 2026

Thank you so much for the fantastic feedback Kevin. I am so glad you all had a great trip
Wishing you many more travel adventures ahead
Thanks
Vicky

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