Kimkim Trip Reviews

From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such great experiences curated and planned for us took the trip to another level...and all we had to do was show up! We only had one small glitch while in Italy....the day we were in Florence we were not permitted to tour the Duomo, which had been advertised on our daily itinerary, and was something we were very excited for, and very sad to have missed. When I reached out to my local Kim Kim advisor, I was told that the itinerary did have "fine print" that indicated that some venues may be closed upon arrival, therefore we technically should have been prepared for that outcome. As we were very disappointed in missing one of the biggest attractions in Florence (after being told it was part of the itinerary), Kim Kim listened to my concerns and immediately issued us a monetary refund for that portion of the day for our inconvenience and disappointment (even though entrance to the Duomo is free). This small glitch was the only negative experience we had in our 12 days in Italy. I would definitely use them again, and plan to for an upcoming trip. Kim Kim made our 30th anniversary trip to Italy an exquisite adventure that we will treasure for years to come!

Hotel Review

47 Boutique Hotel

Rome

Great location, wonderful staff and rooftop restaurant. Would definitely stay here again and recommend to a frienc.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Best of Florence Walking Tour with David & the Duomo

Italy

We were disappointed that the description of the itinerary included entrance to the Duomo, only to find out that it was not open on the day of our tour. Our guide said that the tour operators knew this, and should not have advertised it as open.

Quality of Experience

Wine Tasting at Bolgheri Castle on the Etruscan Coast

Italy

Quality of Experience

Guides, Drivers and Staff

Terrace Lunch with Vineyard View and Wine Tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Wine experience in Montepulciano

Italy

Quality of Experience

Guides, Drivers and Staff

Highlights of the Vatican & Sistine Chapel Tour

Italy

I wish I had known that St. Peter's Basillica would be closed by the time our tour ended. I would have arranged to have made a separate visit there during it's open hours. I was disappointed that we did not get to have this as part of the tour, but I did have the time of the tour, so I could have done some better investigation and planning ahead of time.

Quality of Experience

Guides, Drivers and Staff

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Larger group, but the guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Self Drive from Cortona to Rome with Orvieto en-Route

Italy

We LOVED Orvieto, and were so glad that it was recommended to us as a stopping point@

Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Our trip to Belize was wonderful. This was a change of plans vacation, so it was books with just a couple months notice. With this timeframe and no knowledge of the country, I booked with this company to do an overview vacation, and I have to say, I was very impressed. Our guides and driver's showed every time, on time, full of information, and ready to go. We did both San Ignacio and San Pedro. Each for four days, and everything was nice and well planned out. We really enjoyed San Ignacio more than San Pedro, but this is a personal choice. If you are a beachy family, then the islands is where you want to be. We really enjoyed the archeology and history - although my kids may say otherwise. Everyone in Belize was friendly and very helpful, especially Carino and the folks that drove and guided us. I honestly did not have to worry about anything other than getting my family to the lobby on time. I highly recommend this company.

Both my consultant Lisa and local guide Simon were AMAZING!!! Thank you for having made this weekend in Chongqing a weekend to remember!!

Hotel Review

InterContinental Chongqing Raffles City By IHG

Super well located, comfortable and Shua restaurant and bar is amazing!

Authenticity & Character

Location

views from every angles are magnificent!

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Modern Side of Chongqing Private Tour with Night View

Chongqing

Quality of Experience

Guides, Drivers and Staff

Transport

Chongqing Panda Adventure and Museum of Three Gorges

Chongqing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full-Day Stylish Tour in Chongqing

Chongqing

Simon has won best guide in Chongqing and it shows why!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Claude:

Kim Kim planned our Morocco trip after we didn't have the time to arrange it ourselves this year — our first time booking with them and our first private tour. Really glad we did.

From the start, Yassine was on top of everything — fast replies, patient with our questions, and sent over a clear day-by-day PDF itinerary with contact numbers for the whole trip. Took a lot of the guesswork out of it before we even landed.

Our driver Hicham made the trip. Always on time, always available, easygoing and just a genuinely good guy. We were in a spacious, air-conditioned Mercedes Vito, which was a lifesaver given how hot it got — no scrambling for taxis, no logistics to think about. Having a private driver the whole way is something we'd never done before and honestly it's spoiled us for future trips. Big thanks to Hicham.

We covered Casablanca (Hassan II Mosque), then two days in Fez with a Medina tour led by Fatima Zahra — really insightful. On the drive to Marrakesh, we asked if we could swing by Rabat even though it wasn't part of the original plan, and our driver made it happen — got a few hours there we weren't expecting, which turned out to be a highlight. Finished with two days in Marrakesh: a food tour with Hatem (great local history and context), a full walking tour of the city despite the heat, and a relaxing hammam session to close things out.

No stress, nothing to plan, everything just worked. My wife's first time in Morocco and she loved it. We'll be booking with Kim Kim Tours again.

A fantastic trip, all around. Adrian personalized our journey perfectly. Our knowledgeable and courteous drivers and guides, made us feel like family. I highly recommend Kimkim for your next adventure.

Activity Reviews

Cliffs of Moher Visitor Center tickets

Ireland

A must see for any Tour. Beautiful and inspiring.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Doolin

Doolin

The whole drive was beautiful. The guide chose to take us to the cliffs of Kilkee; they were so beautiful and amazing. What a great day!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Tour of The Ring of Kerry

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Dublin Private Walking Tour

Dublin

Very knowledgeable and fun guide. A great way to see Dublin

Quality of Experience

K

Guides, Drivers and Staff

The guide’s sense of humor and personal recommendations

Transport

Professional service

We first visited Roatan for a daughters wedding, than planned an 8 day Quatamala and Belize trip thru Company Kimkim. They used Columbus Quatmala Travel and all was amazing. We had special tour guides and drivers that were extemely knowledgeable and prompt. For most of Quatmala, we had Roberto (Lake Atitlian..visited villages around the lake, etc.) & Antiqua) , who had so much energy, personality knowledge, passion, flexiable, intuitive and just fun! He was definitely our favorite. Then we had Carlos who took us on a 5 hours tour of Tikal National Park Mayan Ruins. Another fantastic tour... but he was a little more serious, still very knowlegble & focused. Johnathan was a driver who drove us to the Belize border, but shared a lot of knowledge on the way. We met Renee at border, who toured us thru Xunantunich Mayan ruins... A very happy, knowlegeable, flexible guy. Also shared much knowledge while driving. We enjoyed him as well. Carmeron picked us up at Hopkins hotel and drove us to Belize airport. Again he shared a lot of knowledge as he drove us for two hours.
I cannot say enough good things to describe both companies, Kimkim and Columbus Quatmala Travel. Both were unbelievably responsive and flexible! We gave them an idea of our preferences. They asked questions to ensure we were happy with their suggestions all along the way. Very communitive. They planned the trip from the moment we stepped off the plane in Quatamala til when getting on the plane home in Belize. Every hotel was amazing! Every tour was over the top! Every guide was truly fantastic. We can't thank this group enough! We will definitely being using them again to plan our next year's trip. They are a real find!!!!! sidenote: there were many highlights on this trip, but one that is a favorite is the snorkeling trip we took with Med and Richie D at the Jaquar Reef Hotel in Hopkins (Almond beach). Real local guys...they were a total BLAST! While snorkeling the Barrier Reef, they caught 4 lobster & 3 fish. They cleaned them and gave us 2 lobsters and a mango they just picked off the tree. Brought them back to our hotel chef and he mades us the most amazing meal with a mango sauce and rice. TO DIE FOR. The whole snorkeling experience was a once-in-a-life-time experence from the time picked up and dropped off. Almost 5 hours (supposed to be 4). An amazing trip to be sure! Wouldn't have changed any of these experiences. Thanks to all of you, for your patience, sharing of knowledge and of yourselves. Words aren't enough... God Bless!

This review has been a long time coming, I feel terrible for taking so long to write it, but our experience with Mathia was AMAZING. He was very accommodating and patient with us, even though we asked him to update our itinerary multiple times. Also, while we were in Norway, we got a little lost and he was able to help us get back on track. He was planning on being on vacation for part of our trip and gave us plenty of notice and made sure we had another person that we could contact in case we needed assistance. He was super friendly, and really personalized our honeymoon. A great experience, and now we are planning to use Kimkim again for our trip to Switzerland.

We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi.

Hotel Review

Classic Hotel Am Stetteneck

Ortisei

This hotel could not have been a better location to enjoy the Dolomites and Ortisei. The staff were wonderful and professional and helped us find the gondolas for 2 days of hiking. The food at breakfast was so delicious and freshly made. We loved this hotel

Authenticity & Character

The hotel displays the unique German and Italian blended culture of this area of Italy.

Location

Staff

Very friendly and helpful with directions to hiking trails. Their English was very clear.

Cleanliness & Comfort

Activity Reviews

Accademia Gallery - skip the line entrance (with guided tour)

Florence

It was very crowded and so an arranged tour was invaluable.

Quality of Experience

Guides, Drivers and Staff

Our personal guide through this museum helped us understand David and other sculptures in a way we could never have done on our own. Wonderful tour!!!!

Transport

Florence private guided walk including Accademia Gallery

Italy

The tour guide Paola was wonderful. We loved learning all about the history of Florence. We would never have understood this on our own. She gave us tips on other museums and churches to see on our own in Florence.

Quality of Experience

Guides, Drivers and Staff

The guide Paola and the guide Lucia were our favorites for the whole trip.

Transport

Uffizi - skip the line entrance

Florence

We loved our tour of the Uffizi. Definitely worth taking a tour rather than doing it on our own. The tour guide Lucia was wonderful and shared so much information we would never have understood on our own.

Quality of Experience

Guides, Drivers and Staff

Our guide Lucia was wonderful.

Transport

The Jewels of Venice (St. Mark & Doge Palace)

Venice

Both St Mark’s and the Doge palace were interesting places to visit. It was great to skip the lines to get into them. I would definitely do the tour again.

Quality of Experience

Guides, Drivers and Staff

Transport

Uffizi Gallery Guided Visit (private guide)

Florence

We didn’t have to wait in long lines and our guides were so knowledgeable about the art we were looking at. We would never have understood the art and architecture without their discussion.

Quality of Experience

Guides, Drivers and Staff

The 2 guides we had - Paola and Lucia were our favorites of all the tours we did in Italy on this trip. They were very friendly and knowledgeable and patient with our numerous questions. Despite record heat , they had patience and seemed to enjoy talking with us

Transport

Wonderful and smooth connections - very professional .

Hidden Venice and cicchetti experience

Italy

This tour was interesting and explained parts of the city of Venice.

Quality of Experience

P

Guides, Drivers and Staff

The staff at our hotel were very attentive and helpful with dinner reservations.

Transport

These people couldn’t have been more helpful. Our kimkim representative Andrea had guided that helped us from the transport can to the ferry and off the ferry to the hotel. Then upon leaving the hotel we had guided that helped us on and off the ferry to the train station. There was even one at the train station to help us fine the right platform. This is what kimkim excels at - the details of traveling - helping tourists navigate from one place to another without stress.

Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)

Italy

Very interesting tour of the Lake District and villa Carlotta and the general area.

Quality of Experience

Loved learning about the history of the Lake District

Guides, Drivers and Staff

The drivers were always on time and very professional.

Transport

Traveling with KimKim couldn't be easier! I simply threw out some ideas of what my family and I wanted to do - and they took care of the rest. They were so kind with my initial back-and-forth in the planning (I changed dates, flipped direction of travel, etc), and it was no problem for the team. They were kind, gracious, and handled it all.

I really, really loved the Kimkim app as well - having everything in one place (including links to meetup points, tickets, and a chat function) was so smart and user-friendly. Taylor provided so many points of contact - and I appreciate the phone calls to answer any questions and provide some extra tips.

Fantastic trip. Slovenia is a must-see. I wish we spent more time there. Laurent helped us plan a trip that included thrills (Canyoning, Hiking, Paragliding), Scenery (waterfalls, islands, lakes), Cities (Ljubljana, Venice), and everything inbetween (including a day trip to beaches in Croatia). Fantastic farm-stay hotels and lodges.

KimKim app was pretty good, but wish I had a daily map, better visibility to the overall plan, and more hotlinks. But communication was quick, and clear. Cheaper than some other companies, but the experience was great.

If you go, get a car with good visibility --- so many sights to see. My kids only had a view of the inside of the car.

Hotel Reviews

Apartments Mulej

Bled

Beautiful, comfortable rural hotel, but only 15 minute walk to the beaches at Lake Bled! Great family and food!

Pension Na Meji

Pivka

Great Farmstay, plus a tasting cellar! Beautiful location and great access to both the city and the caves

Tourist Farm Kranjc

Kobarid

Amazing Farmstay, in a storybook town. Great food, comfortable rooms, unbeatable scenery and hiking right out your door

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Postojna Cave and Predjama Castle

Postojna

Sandy was great to work with, she was very knowledgeable about Japan and what to bring and do. We really liked the private tour guides and being able to make adjustments on the fly. It was so nice not having to worry about the logistics of booking trains, cars, tours, etc. We appreciated having days that were full day tours and then days that we had to relax and explore on our own.
We will definitely use this service again in the future.

Hotel Reviews

The Royal Park Hotel Iconic Osaka Midosuji

Osaka

Great hotel and location. It felt brand new with a great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD NATURE HOTEL KYOTO

Kyoto

It's a very eco friendly hotel. We had a balcony room that faced the interior courtyard, it was kinda odd but also unique. Great breakfast buffet and a good location to the train station and shopping.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Hotel Sanraku Kanazawa

Kanazawa

The breakfast buffet is amazing! the largest spread of food we've seen. The location was really close to all the attractions and a short walk from the main train station.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fuji View Hotel

Minamitsuru District, Yamanashi

The onsen on location was awesome and we enjoyed staying in the traditional Japanese style room

Authenticity & Character

Location

It was a bit far from the downtown area but they did have a free shuttle which was nice. Unfortunately, it rained most of the time we were there but we were told there is a great view of Mt Fuji if it's not raining.

Staff

Cleanliness & Comfort

Hotel Groove Shinjuku

Tokyo

Great location and great view from our room!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kyoto Sightseeing Tour with Sake Tasting

Kyoto

Full Day Gokayama and Shirakawago Tour from Kanazawa

Japan

These were great and I really enjoyed Shirakawago. They were both Unesco sites and had a lot of history and beautiful views. I do feel like you just need to go to one and not both.

Quality of Experience

Guides, Drivers and Staff

Transport

Kanazawa Full Day Walking Tour

Kanazawa

This was my favorite walking tour. We got to see the castle, Geisha district, gold leaf, and Samurai quarters. We did 22k steps and it was worth it.

Quality of Experience

Guides, Drivers and Staff

Ian was awesome and very knowledgeable about the area and history.

Transport

Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting

Tokyo

The lake tour was awesome and well worth it. The whisky tasting was more about the distillery and less about trying Japanese whisky. I wish there would've been an option to skip the tour and just try the whisky.

Quality of Experience

Guides, Drivers and Staff

Yoshi and our driver were great!

Transport

The van we rode in was basically first class. We were in captain's chairs that reclined with foot rests. It was great!

Shinjuku Gyoen Garden, Meiji Jingu Shrine & Harajuku

Tokyo

Or guide was awesome and did a great job showing us the sights and explaining everything to us. The one thing I would change is that it would've been nice to have an IC card that we could've used for the day instead of having to buy one way tickets, but overall it was a great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide was able to get through the stations and trains with ease.

Everything was fantastic! Our drivers, Mr. Rand and Mr. Kyo were on time and very polite and professional!

Our guides, Peter and Lili, were professional, personable, knowledgeable, and a great part of our trip. They accommodated changes that we wanted to make like pros! Thank you! Thank you!

I will be recommending everyone I know going to Japan to ask for these 4 individuals. True professionals in every sense of the word!

Thank you so much! And thanks to Bella for accommodating our changes and making things happen. I will be using KimKim again for another trip!

We had a fantastic trip! Gummi made sure we saw a good amount of site seeing and made sure to keep activities doable as I traveled 24 weeks pregnant and with our 3 yr old. Our accommodations were very comfortable. We enjoyed seeing the natural beauty Iceland had to offer. We loved our underground cave tour and the trip to the blue lagoon. We can't wait to travel again! Kimkim took the stress out of planning, especially since we weren't too familiar with the country.

I worked primarily with Lucie, but also Audrey later. Everything was arranged so nicely and the trip exceeded all of my expectations! They were very professional, quick to respond, and kind and I will recommend kimkim to other people who may be travelling. Lucie found some interesting places to visit in Toulouse, and was always open to seeing if there was anything else I needed. Thank you so much for making my trip the wonderful and enchanting experience that it was!

Hotel Reviews

Villa du Taur

Toulouse

I really enjoyed staying at this hotel and it was so convenient to get to many restaurants and places to shop! Also close to places I wanted to visit the staff were very helpful and responsive to my needs. I would definitely stay at this hotel again!

Authenticity & Character

Proximity to sites of interest and restaurants and staff were very helpful and kind.

Location

Staff

They were so helpful and kind.

Cleanliness & Comfort

Hotel Les Capitouls Toulouse Centre - Handwritten Collection

Toulouse

Authenticity & Character

Location

It was close to many interesting things to see.

Staff

Cleanliness & Comfort

Activity Review

Explore Toulouse

Toulouse

Everything was well planned out and sued to meet my individual needs and request. Toulouse is a really wonderful city to visit in France. I found the people friendly and it was easy to strike up conversations with shop owners and others I met. The people were patient with my very basic French.

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you Dhanushka for planning our 12-day holiday in Sri Lanka, a beautiful country with a rich history. We greatly appreciated your thoughtful itinerary, responsiveness and accommodation of last minute changes with such diligence and professionalism.

A special thank you to our wonderful guide, AJ - truly an ambassador for his country. He is a joy to travel with, such a warm, funny and generous soul. His love of his country, its people and his role as guide enriched our experience of Sri Lanka immensely. We are looking forward to our next visit ❤️❤️❤️

I was a late add on to this trip so I did not participate in any planning. Adrian was always quick to respond to questions…and this group certainly had questions and often couldn’t find things which were on the app. 😉 Again, Adrian was always patient and quickly responded,

In our epic journey across Norway, the entire team did a great job in supporting all our questions with helpful suggestions and prompt replies. Special KUDOS to Taylor whose intimate knowledge of all our stops made the trip diverse, culturally immersive and, MOST OF ALL, self-directive with plenty of flexibility with the precise level of structure that we wanted to keep things balanced and well-rounded. The Fretheim Hotel in Flam is a gem as a heritage hotel, but the crown jewel find of our trip was fine dining atop the Funicular in Bergen at the Floirestauranten where bubbles & caviar with halibut main made for a VERY special celebration on our last night there. Once again I will say TAYLOR is the total OG of Norway deets and help!

We had an absolutely wonderful experience planning our trip through Kimkim, and a huge part of that was thanks to Samer's exceptional coordination and attention to detail.
From the beginning, Samer selected the perfect hotels in ideal locations, all within walking distance or a short distance from the main attractions, restaurants, and local sights. Every accommodation exceeded our expectations, and the convenience of the locations made our trip incredibly enjoyable.
The entire trip was seamless. Every reservation, transfer, and booking was handled flawlessly. Upon arrival at each hotel, all we had to do was walk up to the front desk and check in—everything had already been arranged for us. It made traveling stress-free and allowed us to fully enjoy our vacation.
We chose to do a self-guided tour of the destinations we visited, but the local recommendations provided by our drivers were some of the highlights of our trip. Their suggestions for places to visit, food to try, and local experiences turned out to be fantastic and added so much value to our journey.
A special thank you to our drivers Munever, Elvis, and Damir. They were professional, friendly, knowledgeable, and always punctual. More importantly, they shared with us the true spirit of Bosnia—friendship, hospitality, warmth, and genuine kindness. Their local insights and personal recommendations made our experience far richer than we could have planned on our own.
Communication throughout the trip was superb. Samer and the drivers were always quick to respond to messages and were readily available whenever we had questions or needed assistance. Knowing that support was only a message away gave us tremendous peace of mind.
This trip exceeded all of our expectations, and much of that is due to Samer and the incredible team that supported us. Their professionalism, organization, hospitality, and local expertise contributed tremendously to making this one of the most memorable and positive travel experiences we have ever had.
We highly recommend Samer and Kimkim to anyone planning a trip to Bosnia. You will be in excellent hands.

We have had an absolute amazing time in France and would use Kimkim again for travel planning. The entire process of planning our road trip with our daughter's wedding in the middle could not have been any smoother .Our local representative for Burgundy was Emma and she was always very responsive and provided clear information through out the planning and traveling experience. We loved the hotels she recommended as well as the private tours we took including a tour of D day in Normandy and a wine tasting bike tour in Burgundy. Super all the way!!! The Kimkim team back in the USA was also very responsive with extra questions before leaving.The platform is very easy to use and the app for using while traveling makes schedules and tickets/ vouchers very accessible.

Activity Review

Full-day Tour of D-Day Sites

Bayeux

Perfect day trip with a wonderful guide named Jeremy who was very knowledgable and flexible with good sense of humor. It was extremely hot but the van was still comfortable and the different stops were just long enough to tolerate the heat outside and feel we had enough time to explore.

Quality of Experience

Guides, Drivers and Staff

Transport

We had wanted to visit Turkey for a long time. Berat put together a wonderful two week trip for us, two people in our mid 70s. The sites were amazing, especially if you are interested in ancient Greek and Roman ruins. We also had some rest time in Kas and Bodrum, both beautiful seaside resort towns. We were a little hesitant about participating in the Hot Air Balloon ride in Cappadoccia, but we are glad we did. It was an amazing experience that everyone should enjoy. All of our guides were smart, engaging, and knowledgeable. We could not have enjoyed the trip more. This was our sixth Kim Kim trip, and we plan to continue to have them plan future trips for us.