Kimkim Trip Reviews

4.8
Based on 21,762 ratings
Read 21,762 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Trip and Service. Planning could be more proactive. Fees and costs high. Norway Immigration bad and painful
Norway | Aug 22 - Aug 29, 2026

Chidambaram
Chidambaram C.
Los Angeles, CA | Reviewed on Sep 01, 2026
Overall the trip was very good and Kim Kim was helpful. We had to know what we wanted to do. If we did not, i do not know whether we would have been told what to do. I came to Kim Kim because i did not know anything and wanted a lot of guidance. In the end, I had to say what we wanted. After we gave Krista parameters of what we wanted she came up with a good plan. Planning
Airport private transfer were set up. About 2.5 time smore expensive than just Uber to hotel. Luckily at the last...
Read more

Overall the trip was very good and Kim Kim was helpful. We had to know what we wanted to do. If we did not, i do not know whether we would have been told what to do. I came to Kim Kim because i did not know anything and wanted a lot of guidance. In the end, I had to say what we wanted. After we gave Krista parameters of what we wanted she came up with a good plan.

Planning
Airport private transfer were set up. About 2.5 time smore expensive than just Uber to hotel. Luckily at the last moment we asked and canceled the airport transfers. Our specialist, Krusta, should have asked us whether we were comfortable with Uber or wanted a private car.
We never got itemized costs of the trip so we could make decisions on whether we wanted to do all the activities. I had to ask 3 times for itemized costs and only got it after trip was done. That is NOT very transparent. A safari and a kayaking trip was suggested for out time at Geiranger. I assumed we would see different places. We saw the same fjord when we kayaked, and when we did the Safari and took the ferry from Geiranger to Alesund ( you will see the same fjord in any ferry route out of Geiranger). As such the Safari was completely unnecessary and for us a waste of money. Either the safari or kayak would have been enough.
We had Kim Kim get us all tickets to activities. In one way that was good. I do not know whether the cost was lower with Kim Kim. From what I see it was at best the same or higher. I think you are better off asking Kim Kim what activities to do and book them yourself unless money is not a concern.

Due to rail construction the train was changed to bus. The tickets issued still mentioned train and the bus information was hidden. Instructions on how to get to bus stops were not clear. Luckily i asked about it ahead of time and clarified where to go etc or we may have gone to the wrong place.

Experience and Service
With the exception of not telling us somethings to make our trip even better the service and communication were good. They had a support team (Matijs and Beni) who responded quickly on what's app as well as on the app. If we really needed something they were there. They told us that the bus stop in Alesund was changing due to road closures.
Krista, teh booking team (Jacob) and support team were polite and quick to be helpful.

Fees
Kim Kim never disclosed what their fees were and how they charged. In the end there is a service fee and an admin fee. I do not know whether it is a Percentage of what we bought through Kim Kim. Mine ended up being close to 20%. I expected that I would have higher costs for the great/extra service we received from Kim Kim (vs doing it all ourselves) but I thought it would be 10% but 20% for me seemed high. Thinking back had they told me it was 20% I would have likely agreed. But i was not told anything and then told this was my cost without any breakdown - which to be fair I accepted. I think it is better for the costs itemized to be shared before they take payment.

Overall
Loved Norway. Linked Kim. Great service. Service fee the high side.
Wil never go back again as Immigration in Oslo was the worst of any country i have been to ( I've been to over 30 countries). This has nothing to do with a strike - i kept being told this was because of air controller strike. Any non-EU passport holder has to wait for 3-4 hours to get into Norway. To leave Norway we waited 2 hours (there was no strike at that time). We were USA passport holders. They only have one person processing 90% of passengers arriving into Norway.

Hotel Reviews
Scandic Torget
Bergen

Right in town. Windows face the street with cars and bars. NOISY all night Would be fantastic if they had A/C. Without A/C, we have to open windows to be cool and give up on sleep.

Authenticity & Character
Location
Great location if they had A/C. Without A/c have to open windows to be cool and sacrifice sleeping.
Staff
Cleanliness & Comfort
Grande Fjordhotel
Geiranger

Resort. Expensive but spacious rooms and beautiful. Not convenient to get to the town as it is a 2KM walk. Shuttle service is there bit frequency is not 24/7. Restaurant and Breakfast buffet is very good.

Authenticity & Character
Location
Need shuttle service to get to town. otherwise very quiet and beautiful. If you have your own car, FANTASTIC location.
Staff
Cleanliness & Comfort
Grand Hotel
ÅNDALSNES

Nice. Fantastic Staff. Breakfast buffet good. Very costly relative to room.

Authenticity & Character
Location
Staff
Marcus and Inka(Inga) were so helpful, polite and helpful. They made restaurant reservations for us. Let us store our food in hotel refrigerator.
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Good value for money. No A/C. Packed breakfast was basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Kayaking Geirangerfjord
Discover Kayaking Geirangerfjord
Geiranger

Great staff

Quality of Experience
Guides, Drivers and Staff
Transport
N/A we did not use transport
Romsdalseggen Guided Hike
Romsdalseggen Guided Hike
Åndalsnes

Great guide. Fun. Knowledgeable. Great for active fit people.

Quality of Experience
Guides, Drivers and Staff
Transport
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger

Very expensive. Not worth the cost. do not see anything that you cannot see from the ferry ride/cruise ship ride into port or Kayaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Sep 04, 2026
Hi Chidambaram! Thank you so much for taking the time to share such detailed and honest feedback. I’m very glad to hear that you loved Norway and that, overall, you had a good experience and found the service and support teams helpful and responsive. I’m also sorry that some parts of the planning process did not meet your expectations. Your point about wanting more guidance from the beginning is especially valuable, as we want to proactively explain the options and help travelers understand... Read more

Hi Chidambaram! Thank you so much for taking the time to share such detailed and honest feedback. I’m very glad to hear that you loved Norway and that, overall, you had a good experience and found the service and support teams helpful and responsive. I’m also sorry that some parts of the planning process did not meet your expectations. Your point about wanting more guidance from the beginning is especially valuable, as we want to proactively explain the options and help travelers understand what will give them the best experience. Thank you again for trusting us with your Norway trip, and I’m happy that you had the opportunity to experience and enjoy Norway.
Best, Krista

Mathia was fantastic!
Norway | Aug 23 - Aug 31, 2026

Carl
Carl E.
Ashburn, VA | Reviewed on Sep 01, 2026
Mathia was fantastic at setting up the 9 day trip for my wife and I to Norway...Oslo, Bergen, Aurland ,Oslo. We are both 80 and the trip was perfect in every way. That rarely happens to us. Everything eent right as planned. Often Mathia anticipated issues and contacted me...I didn't have to contact him. There was an air traffic controllers strike in Norway as well as the death of the King of Norway. We were kept informed throughout. Even when Matthia was away for a couple of days his... Read more

Mathia was fantastic at setting up the 9 day trip for my wife and I to Norway...Oslo, Bergen, Aurland ,Oslo. We are both 80 and the trip was perfect in every way. That rarely happens to us. Everything eent right as planned. Often Mathia anticipated issues and contacted me...I didn't have to contact him. There was an air traffic controllers strike in Norway as well as the death of the King of Norway. We were kept informed throughout. Even when Matthia was away for a couple of days his backup couldn't have been more helpful. Every question I asked was answered almost immediately by Mathia or his backup. The quick replies by Mathia gave us peace of mind throughout the trip. We really liked Bergen, the Flam Railway, and of course the Fjord cruise. Thanks for a great trip.

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Right at the airport. Simple walk through a covered sidewalk to airport.

Location
Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

Great view from our second floor balcony. Quiet. Elevator only goes to 2nd floor. Breakfast was perfect. Room included dinner for our 2 nights. My wife is Vegetarian. I am not. The dinners were not to our liking. Options were available for an additional payment. Staff was super polite and helpful.

Authenticity & Character
Location
Great view of the fjord from 2nd floor balcony.
Staff
Very helpful and polite.
Cleanliness & Comfort
Scandic Ørnen
Bergen

Great location near train station and Opera House.

Location
Staff
Cleanliness & Comfort
Thon Hotel Terminus
Oslo
Location
Staff
Cleanliness & Comfort
I
Activity Reviews
Stegastein and Borgund Stave Church
Stegastein and Borgund Stave Church
Norway
Quality of Experience
Nærøyfjord Cruise & Viking Valley Tour
Nærøyfjord Cruise & Viking Valley Tour
Norway

Viking Valley Tour was better than expected. Included horse shoes, archery, axe throwing and other games.

Quality of Experience
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Quality of Experience
Guides, Drivers and Staff
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo
Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 01, 2026
Dear Carl and Nancy,
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to me.
It was a real pleasure designing your Norwegian journey and, above all, knowing that the trip felt comfortable, seamless, and enjoyable from beginning to end. I’m especially happy to hear that, despite the unexpected circumstances during your travels, you always felt informed and supported. For me, that is one of the most important parts of being a travel designer. Not...
Read more

Dear Carl and Nancy,
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to me.
It was a real pleasure designing your Norwegian journey and, above all, knowing that the trip felt comfortable, seamless, and enjoyable from beginning to end. I’m especially happy to hear that, despite the unexpected circumstances during your travels, you always felt informed and supported. For me, that is one of the most important parts of being a travel designer. Not only creating a beautiful itinerary, but also being there to anticipate challenges, provide reassurance, and make sure you can simply enjoy the journey.
I’m also very happy to hear that Bergen, the Flåm Railway, and the fjord cruise were highlights of your time in Norway. These are some of the experiences that make this part of the country so special.
It was a pleasure working with you both, and I’m very grateful for the trust you placed in me. Knowing that the trip exceeded your expectations and that everything came together so well is the best reward I could ask for.
I wish you and your families all the best. :)
Mathia

Lewis Family Norway Trip
Norway | Aug 16 - Aug 25, 2026

S
Scott L.
Denver, CO | Reviewed on Sep 01, 2026

Kadri was lovely and amazing in every way, and, we had an absolutely fabulous trip! Thank you.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Sep 01, 2026

Hi, Scott!

Thank you so much for the kind words! It's lovely to hear that you had an amazing time in Norway!

All the best,
Kadri

Iceland Experience
Iceland | Aug 18 - Aug 25, 2026

B
Bob H.
Newark, NJ | Reviewed on Sep 01, 2026
Overall, the Icelandic experience was very rewarding. We got a good overview of the country. The guides for the private tours were knowledgeable and personable. The hotels were all good selections and good locations. One of the found highlights in Reykjavik was the band performing at The Old Bookstore. The KimKim team put together a great adventure for the six of us! Read more

Overall, the Icelandic experience was very rewarding. We got a good overview of the country. The guides for the private tours were knowledgeable and personable. The hotels were all good selections and good locations. One of the found highlights in Reykjavik was the band performing at The Old Bookstore. The KimKim team put together a great adventure for the six of us!

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

personal hit tubs a plus, large rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sand Hotel by Keahotels
Reykjavík

great location. good buffet (no cooked like eggs/pancakes)

Authenticity & Character
Location
overlooked the road with no cars
Staff
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

learned a lot about glaciers and glacier caves

Quality of Experience
Guides, Drivers and Staff
Transport
Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

we didn't do much here, a long way from Reykjavik

Quality of Experience
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Good food selections, even the fermented shark head

Guides, Drivers and Staff
Transport
 Efstidalur II Farm Bistro
Efstidalur II Farm Bistro
Golden Circle

Soup buffet was the right choice

Quality of Experience
Explore Reykjavík
Explore Reykjavík
Reykjavík

guide knew a lot about beer and the history of Icelandic independence

Quality of Experience
Blue Lagoon Premium Admission
Blue Lagoon Premium Admission
Iceland

Great way to relax and unwind after a red eye flight

Quality of Experience
FlyOver Iceland
FlyOver Iceland
Reykjavík

this was fun. but the actual flyover was a bit short

Quality of Experience
Guides, Drivers and Staff
Transport
Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland

just a great experience

Quality of Experience
Lava Show Experience
Lava Show Experience
Reykjavík

very interesting

Private Thórsmörk Super Jeep Experience
Private Thórsmörk Super Jeep Experience
Iceland

very knowledgeable and personable guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

it was raining-and the geyser was not impressive

Quality of Experience
Þingvellir National Park
Þingvellir National Park
Iceland
Reykjavík City Walk
Reykjavík City Walk
Reykjavík

great guide

Quality of Experience
Guides, Drivers and Staff
Transport
this is a walking tour-with some uneven sidewalks
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 01, 2026

Bob, thank you for your kind words! I'm so glad you enjoyed all your adventures, especially the Super Jeep tour - that is one of my favorites. It's great to hear your group had a great time, and we appreciate all of your feedback 😊

Let Nick plan your Borneo holiday!!
Malaysia | Jul 1 - Jul 11, 2026

L
Lisa P.
Los Angeles, CA | Reviewed on Sep 01, 2026
Nick did a fabulous job to curating the perfect itinerary for my teen son and me. I shared our likes and dislikes and he built a plan that met our ideas and our budget. He and his team were attentive and communicative throughout our holiday. I highly recommend them and seeing Borneo! Read more

Nick did a fabulous job to curating the perfect itinerary for my teen son and me. I shared our likes and dislikes and he built a plan that met our ideas and our budget. He and his team were attentive and communicative throughout our holiday. I highly recommend them and seeing Borneo!

Hotel Reviews
The Buwan Dive Resort
Semporna

Just stayed one night but it was a nice rustic resort. Equipment was in great shape and they had SUPs you could borrow for free! I liked that meals were outside!

Borneo Divers Mabul Resort

Wonderful stay. Lovely meals. Wished they kept A/C on all the time. Dive operations were ok. Some guides were fantastic. Even though there was a small smoking area on the deck, a lot of the guides/ staff smoked wherever and it was annoying. I appreciated the guides were focused on eco-appropriate ways to treat the reef and underwater life. I was irritated that I was only diving 3 days and we went back to one of the same sites. I did share my feedback and the guide tried to show me new stuff. I wasn't the only one who was annoyed.

Sukau Greenview Lodge
Kinabatangan River

Wonderful hotel and great guide (Kiki) in Kinabatangan River. Meals were so-so - but they were VERY accommodating my dietary restrictions (e.g. made special vegan meals for me). Highly recommend!

Borneo Sepilok Rainforest Resort
Sandakan

Nice, rustic hotel. We enjoyed our stay!

Local specialist: Nick Jansen

Great plan and great service
Indonesia | Jul 11 - Jul 26, 2026

L
Lisa P.
Los Angeles, CA | Reviewed on Sep 01, 2026
Arizta and Laura did a great job of building a wonderful itinerary for us - listening to our likes and dislikes, and customizing it accordingly. Communication and support throughout our holiday was responsive, proactive and top- notch. Highly recommend Read more

Arizta and Laura did a great job of building a wonderful itinerary for us - listening to our likes and dislikes, and customizing it accordingly. Communication and support throughout our holiday was responsive, proactive and top- notch. Highly recommend

Hotel Reviews
Villa Sonia
Ubud

Wonderful stay. Nice location, beautiful setting for the hotel

Shared Liveaboard - Blue Lotus

Fantastic live-aboard, great diving guides, wonderful food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puri Sari Beach Hotel
Labuan Bajo

wonderful stay. friendly service

Hotel Vila Ombak
Nusa Tenggara Bar.

Great location, friendly staff. Nice amenities. Wonderful breakfast!

Great Mountain Views Sidemen
Sidemen

Beautiful and restorative stay!

Authenticity & Character
Location
Staff
Staff was attentive and very helpful
Cleanliness & Comfort
Activity Reviews
Experience Cycling Countryside Salak Agro Sidemen
Experience Cycling Countryside Salak Agro Sidemen
Indonesia

Nice and easy bike ride through village and paddies. My son loved the fruit. Was very safe (a car followed up from behind). Highly recommend!

Private Balinese Cooking Class for the Family
Private Balinese Cooking Class for the Family
Ubud, Bali

Great cooking class and learned a lot about the culture. Highly recommend!

Gembleng Waterfall
Gembleng Waterfall
Indonesia

Beautiful waterfall - great addition to the day

Jeep tour to Mount Batur for Sunrise
Jeep tour to Mount Batur for Sunrise
Indonesia

We went for sunset because sunrise was very early. Guide smoked (we were outside, but it was still icky). He was very friendly. It was a great view, but sunset wasn't as great as maybe the sunrise is?

Experience Taman Beji Griya - Purification Ritual
Experience Taman Beji Griya - Purification Ritual
Indonesia

Such a unique experience. Our guide was wonderful, filmed our experience. Highly recommend!

Experience Rafting Telaga Waja Sidemen
Experience Rafting Telaga Waja Sidemen
Indonesia

Fun rafting! very adventurous. Guide was helpful

Experience Balinese day in Sidemen
Experience Balinese day in Sidemen
Indonesia

Great cultural experience. attentive guides

Local specialist: Arizta Quintasari
Arizta
Arizta Quintasari
Local specialist in Bali, Indonesia | Replied on Sep 01, 2026
Thank you so much, Lisa, for taking the time to write such a detailed review. We truly appreciate your kind words and are incredibly grateful that you trusted us to take care of you and your son throughout the trip. It was a pleasure helping you navigate the unexpected changes and making sure you could still enjoy as much of Indonesia as possible.
We’re especially glad to hear that the experiences selected for you and your son were great. Thank you again for choosing us and for sharing your...
Read more

Thank you so much, Lisa, for taking the time to write such a detailed review. We truly appreciate your kind words and are incredibly grateful that you trusted us to take care of you and your son throughout the trip. It was a pleasure helping you navigate the unexpected changes and making sure you could still enjoy as much of Indonesia as possible.
We’re especially glad to hear that the experiences selected for you and your son were great. Thank you again for choosing us and for sharing your experience; it truly means a lot to our whole team!
Wishing you and your family many more wonderful adventures together, and we hope to have the pleasure of welcoming you back to Indonesia someday!
Warm regards, Ari

An Unforgettable Iceland Family Adventure
Iceland | Aug 11 - Aug 18, 2026

C
Claire K.
Seattle, WA | Reviewed on Aug 31, 2026
We had the best time exploring Iceland with our family of 4! Adam did an amazing job helping us plan our trip that made sense for the routes we were taking while also keeping our two children, ages 8 and 11, in mind. He recommended great restaurants, optional stops and activities that our family really enjoyed. Having a full itinerary, with all the bookings for activities, spas, hotels, car, etc, really helped take the stress out of planning and made traveling a breeze. We were... Read more

We had the best time exploring Iceland with our family of 4! Adam did an amazing job helping us plan our trip that made sense for the routes we were taking while also keeping our two children, ages 8 and 11, in mind. He recommended great restaurants, optional stops and activities that our family really enjoyed. Having a full itinerary, with all the bookings for activities, spas, hotels, car, etc, really helped take the stress out of planning and made traveling a breeze.

We were traveling specifically for the total solar eclipse, and we booked relatively late when many accommodations and activities were already filling up. Adam still managed to find us some really great accommodations, which we were so grateful for.

The eclipse day itself was challenging because there were many unknowns around traffic, crowds, weather, and how much sightseeing we could realistically do. Adam kept us updated and informed throughout and helped us understand our best options as things unfolded. We ended up seeing a lot that day on the Snaeffelsness Peninsula, but ultimately the weather led us back to the hotel for the eclipse viewing and it worked out perfectly!

Our itinerary was a little packed for us, especially with the girls dealing with jet lag the first few days, so we ended up missing some of the planned stops. However, we really appreciated having everything laid out for us. The Kimkim app was easy to navigate, and we loved being able to see the daily plan, all the stops, drive times, recommendations and details all in one place. Adam was very patient throughout the planning. I probably asked him 1000 questions, and he never once seemed bothered! He was always responsive, helpful and willing to talk through options.

Some of our favorite activities were visiting the Blue Lagoon upon arrival to Iceland, soaking in the Fontana Stream Baths and eating the rye bread while on the geothermal bakery tour, seeing real lava at the Lava show, riding Icelandic horses, and hiking on a glacier on the Katla Ice cave tour! We had an unforgettable family trip and would absolutely recommend Adam and kimkim to anyone planning a trip!

Hotel Reviews
Reykjavik4You
Reykjavik

Amazing location within two blocks to rainbow road. Perfect hotel for our family of 4 for sightseeing in Reykjavik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inni - Boutique Apartments
Hveragerdi

We loved this place for our family of 4. The hotel was clean, comfortable and stylish. Wish we could have spent more than one night here as we would have loved to use the spa and see more of the cute town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Black Beach Suites
Vik I Myrdal

Beautiful stay here on the south coast. Great location to explore Vik and surrounding areas. The room was very comfortable and clean and we loved the view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Stundarfridur
Stykkisholmur

Charming, comfortable and clean accommodation with beautiful surroundings. We enjoyed watching the solar eclipse here from the deck! The staff was all wonderful. We enjoyed the included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland

The Katla Ice Cave Tour was a real highlight of our trip! It was exciting to hike up the glacier in crampons and navigate the crossings on narrow wooden planks. We felt safe the entire time and it wasn't a problem for our 8 and 11 year old. We had a wonderful guide who taught us so much! The Ice Cave was small as there was a lot of melt but still incredible views and sights.

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Lava Show
Iceland

Really cool experience at the Lava show! We learned so much and enjoyed seeing and experiencing real lava up close!

Quality of Experience
Guides, Drivers and Staff
Rye Bread tour (Geothermal bakery)
Iceland

We did the Geothermal Bakery Tour right after our soak at the Fontana Stream. We really enjoyed the experience and loved the tasting at the end. The kids still talk about the tasty Rye bread!

Quality of Experience
Guides, Drivers and Staff
FlyOver Iceland
Reykjavík

This was a fun thing to do on our last day to end the trip. Our kids loved it!

Quality of Experience
Guides, Drivers and Staff
Reykjavik Classic Puffin Watching
Iceland

We saw many puffins from the boat and learned a bit about them too. We really enjoyed this and liked that it was an hour long- perfect for our kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Fontana Geothermal Baths
Iceland

My husband and I, and are young kids loved coming here and soaking for a couple of hours! One of our favorite stops on the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Horse Stable visit
Iceland

Our family loved the horse stable visit! Our two girls got to ride horses and had an amazing time. The staff was absolutely wonderful. This was a highlight of the trip for our kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 01, 2026

I'm so happy that you had a brilliant time, despite the cloudy weather on the Eclipse day! I think it was still interesting to experience the darkness in the middle of the day. I hope you'll be back in the Land of Fire and Ice so you can explore all the regions!

Best wishes!
Adam

Spectacular Switzerland
Switzerland | Aug 22 - Aug 26, 2026

Susan
Susan G.
Atlanta, GA | Reviewed on Aug 31, 2026
We used Kim Kim to plan our trip to Switzerland (Montreux, Bern, Interlaken, Lucerne, and Zurich) and couldn’t have asked for better support. Our planners, Karol and Kamilla, were very responsive before we left, helped us sort out logistics along the way, and checked in even after we got home. Everything felt well thought out, and it was a relief to have someone we could reach out to at any point in the trip. Highly recommend if you want a stress-free, well-organized international trip. Read more

We used Kim Kim to plan our trip to Switzerland (Montreux, Bern, Interlaken, Lucerne, and Zurich) and couldn’t have asked for better support. Our planners, Karol and Kamilla, were very responsive before we left, helped us sort out logistics along the way, and checked in even after we got home. Everything felt well thought out, and it was a relief to have someone we could reach out to at any point in the trip. Highly recommend if you want a stress-free, well-organized international trip.

Hotel Reviews
Boutique Hotel Weisses Kreuz
Luzern

This hotel was really nice and very close to River side restaurants…. Literal steps away!!! We loved the location and walking distance to train station.

Authenticity & Character
Beautiful
Location
So close to everything
Staff
Very friendly and helpful!
Cleanliness & Comfort
Very attentive staff
Hotel Derby Interlaken - Action & Relax Hub
INTERLAKEN

Convenient walk to train station and attractions. Very quiet and great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Karol de la Rosa

KimKim put together a wonderful trip. From ...
Vietnam | Aug 10 - Aug 24, 2026

Larry
Larry K.
Chicago, IL | Reviewed on Aug 31, 2026
KimKim put together a wonderful trip. From the planning with Hien to the trip itself I would not have asked for more. Hien made sure everything was according to plan and stayed in touch for the whole trip. So many highlights to the trip. Hanoi: The Hot Lo Prison was most interesting. My guide Mai in Hanoi was very knowledgable and added much insight to all we saw in Hanoi. Ninh Binh was definitely the highlight of my trip. Such incredible scenery and temples. Special shoutout to... Read more

KimKim put together a wonderful trip. From the planning with Hien to the trip itself I would not have asked for more. Hien made sure everything was according to plan and stayed in touch for the whole trip. So many highlights to the trip. Hanoi: The Hot Lo Prison was most interesting. My guide Mai in Hanoi was very knowledgable and added much insight to all we saw in Hanoi.

Ninh Binh was definitely the highlight of my trip. Such incredible scenery and temples. Special shoutout to Quang Anh, my guide on the E Bike tour.

Ha Long Bay cruise was incredible. Beautiful boat, excellent food and the scenery was incredible.

A

Great trip end to end!

Hotel Reviews
La Siesta Premium Sai Gon
Authenticity & Character
Location
Excellent location near main tourist spots.
Staff
Cleanliness & Comfort
Lynnaya Urban River Resort
Siem Reap
Authenticity & Character
Location
Wonderful location on the river.
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nostalgia Cruises Ha Long

Beautiful boat. Huge cabin.

Authenticity & Character
Location
Ha Long Bay is beautiful.
Staff
Service was extraordinary.
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meritel Hanoi

Excellent hotel, great location and amazing breakfast.

Authenticity & Character
Location
Perfect location in the Old Quarter
Staff
Staff could not do enough for me.
Cleanliness & Comfort
Local specialist: Hien Do

KimKim did a great job of working with us on ...
France | Aug 1 - Aug 8, 2026

M
Marcia E.
San Jose, CA | Reviewed on Aug 31, 2026
KimKim did a great job of working with us on an itinerary. Liz was very helpful. We give 5
stars to both. This is a more complete description of our trip.
There were a number of changes in the original trip plans before we left. The Montparnasse
Tower closed for renovation. The Catacombs closed, cancelled all tickets and reopened,
with the possibility of getting a few tickets during the week before arrival. Notre Dame
stopped allowing guided tours inside about a week before we left....
Read more

KimKim did a great job of working with us on an itinerary. Liz was very helpful. We give 5
stars to both. This is a more complete description of our trip.

There were a number of changes in the original trip plans before we left. The Montparnasse
Tower closed for renovation. The Catacombs closed, cancelled all tickets and reopened,
with the possibility of getting a few tickets during the week before arrival. Notre Dame
stopped allowing guided tours inside about a week before we left. The cathedral was still
open to the public, so our tour was changed to the history of Notre Dame and the surrounding
area. Susan and some of her friends are Disneyland fans. We decided on a visit, and she
asked for specific times, tickets, etc., which KimKim arranged for us.

All pickups and transfers went well. Drivers were on time and helpful. Vehicles were the appropriate size for 5 people and luggage. This included CDG Airport to hotel, Disneyland
dropoff (8:30 a.m.) and pickup (11 p.m.), hotel to Gare Lyon, Nice Ville train station to hotel,
and hotel to Nice Airport. [Greg was our driver both times in Nice, and he was very pleasant and
helpful.]

Hotel Reviews
Hôtel Apollinaire
Nice

Hotel Apollinaire in Nice was very nice. Staff was helpful. Breakfast was included and was impressive. Hans and Susan and the kids had adjoining rooms. There was some breakfast confusion on the first morning, but we texted KimKim and things were straightened out right away. Hotel approx. 5 stars

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Trocadéro Paris
Paris

Hotel Citadines Trocadero: good location*, good rooms for family group, reasonable kitchen, rather odd bathroom with tiny shower. Toilet in separate room and bathtub were okay. The staff were minimally helpful. There is a large, locked closet in the lobby to hold luggage. A self-serve laundry is onsite. The laundry app works well until you have problems or questions; then, nobody can help you. The dryer didn’t dry very well. We did not have breakfast there. It seemed to be a continental breakfast.

Location
Activity Reviews
Monaco Oceanographic Museum
Monaco Oceanographic Museum
France

crowded

Quality of Experience
Antibes Heritage & Cannes Highlights Afternoon Adventure
Antibes Heritage & Cannes Highlights Afternoon Adventure
Nice

Antibes and Cannes. (It was interesting having a tour to these cities because we had gone past them on the train.) We met our driver / guide in the same place, along with two Russian women. Sebastian (Seb) was our guide again. It was very hot and we spent more time in the van with commentary than walking about, which worked well. We enjoyed this tour more than the previous one. 5 stars for Seb

Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

We walked to meet our driver / guide Sebastian for a Monaco, Monte Carlo, Eze morning excursion. (Not sure why it is advertised this way, since you go to Eze first, then Monaco and Monte Carlo.) Seb was surprised that he had more people booked for the van than usual, but it was summer high season. He told us about history of the area and current celebrities who lived there. We had stops to see the views. It was very hot that day and the many steps in old Eze were a bit much. We arrived in Monaco in time for the changing of the guard, which is very hard to see when there is a crowd. Our family left the group at this point, since the children couldn’t go inside the casino, and we were interested in seeing the Oceanographic Museum. Unfortunately, the museum was very hot and crowded. However, Elizabeth wants to be a scientist and created her own project of taking photos and viewing the exhibits. Tour: 4 stars, museum: 3 stars Since we didn’t continue with the tour, we had to make our own way back to Nice. I had a Rick Steeves map and pocket guide which were somewhat helpful. The bus to the train station is no longer free and it was a rather long, uncomfortable ride. We managed to figure out the train and get through the crowds and back to Nice.

Quality of Experience
Guides, Drivers and Staff
Disneyland Paris: Dual Parks Entrance Tickets with Premier Access Pass + Private Transfers
Paris

Disneyland Paris. Susan had planned this in great detail and KimKim helped with appropriate tickets, transportation, etc. This was a 5-star family experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Private Louvre Visit geared to a family with children. Our guide, Sara, knew the museum well, had a scavenger hunt-focused booklet for the kids to use, and did a great job with the whole family. The kids were very engaged in this activity. 5+ stars for Sara.

Quality of Experience
Guides, Drivers and Staff
Private Exterior Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Exterior Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

We went to Notre Dame early and did a self-guided tour before meeting our guide, Ed. He told us history of the cathedral and the area, showed us the Ile de la Cite, Latin Quarter, the Seine, Sainte-Chapelle. 5 stars

Quality of Experience
Guides, Drivers and Staff
Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris

The final activity for the day was an Eiffel Tower summit at sunset. Our hotel wasn’t far from the tower and we walked. It took a little effort to find the meeting point. The guide for this event was more of a shepherd. He made sure everyone got tickets, got in line, knew about the security check, understood how and where to go in the tower. Everything went very well, despite some misgivings about being “way up in the air.” The views were spectacular. A 5- star experience.

Quality of Experience
Guides, Drivers and Staff
Private Sweet & Chocolate Tour in Paris for Families
Private Sweet & Chocolate Tour in Paris for Families
Paris

Our guide was Arina (originally from Brazil). She had a good mix of places for us to visit and things to taste. We enjoyed this part of the tour very much and give Arina 5 stars.

Quality of Experience
Guides, Drivers and Staff
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Paris

Versailles, half-day tour of palace and gardens. We enjoyed seeing the palace and would have liked time to actually see the gardens. This was the part of the trip we enjoyed least. The heatwave didn’t help matters. Versailles is some distance from town. We tried hard to figure out walking, Metro, bus, etc. The only simple way to get there and to get back for an afternoon activity is by Uber. The process for sorting out groups of tourists and guides is rather disorganized. This was the first time we ever used the headphones / earbuds and device to hear the tour guide. It seems to be the most reasonable way of having multiple guides and groups of people to communicate with. However, we weren’t very happy with our guide (Leonor) or the tour. We arrived on time for a tour time which was an hour later. It was rather hard to stay with the group with so many other people there. We didn’t find the commentary very informative. After several hours, we were shown the gardens outside (through a window) and told that we had tickets to the gardens but that part of the tour was on our own. In retrospect, we think this should actually be marketed as a day-long tour with a guide in the morning and on your own in the afternoon, with the expectation of eating at the palace. There is a nice restaurant which was very crowded, a café with good food but very little seating space, and a small snack shop we noticed on our way out. Also, bathrooms are very hard to find once you are outside. Versailles 4 stars, guide maybe 3.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist

KimKim did a great job of working with us on ...
France | Aug 1 - Aug 8, 2026

Liz
Liz C.
Kimkim HQ | Reviewed on Aug 31, 2026
KimKim did a great job of working with us on an itinerary. Liz was very helpful. We give 5
stars to both. This is a more complete description of our trip.
Read more

KimKim did a great job of working with us on an itinerary. Liz was very helpful. We give 5
stars to both. This is a more complete description of our trip.

Hotel Review
Hôtel Apollinaire
Nice

Hotel Apollinaire in Nice was very nice. Staff was helpful. Breakfast was included and was impressive. Hans and Susan and the kids had adjoining rooms. There was some breakfast confusion on the first morning, but we texted KimKim and things were straightened out right away.

Activity Reviews
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

The afternoon was a Private Louvre Visit geared to a family with children. Our guide, Sara, knew the museum well, had a scavenger hunt focused booklet for the kids to use, and did a great job with the whole family. The kids were very engaged in this activity. 5+ stars for Sara.

Quality of Experience
Guides, Drivers and Staff
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Paris

Versailles, half-day tour of the palace and gardens. We enjoyed seeing the palace and would have liked time to actually see the gardens. This was the part of the trip we enjoyed least. The heatwave didn’t help matters. Versailles is some distance from town. We tried hard to figure out walking, the Metro, the bus, etc. The only simple way to get there and to get back for an afternoon activity is by Uber. The process for sorting out groups of tourists and guides is rather disorganized. This was the first time we ever used the headphones / earbuds and device to hear the tour guide. It seems to be the most reasonable way of having multiple guides and groups of people to communicate with. However, we weren’t very happy with our guide (Leonor) or the tour. We arrived on time for a tour time which was an hour later. It was rather hard to stay with the group with so many other people there. We didn’t find the commentary very informative. After several hours, we were shown the gardens outside (through a window) and told that we had tickets to the gardens but that part of the tour was on our own. In retrospect, we think this should actually be marketed as a day-long tour with a guide in the morning and on your own in the afternoon, with the expectation of eating at the palace. There is a nice restaurant which was very crowded, a café with good food but very little seating space, and a small snack shop we noticed on our way out. Also, bathrooms are very hard to find once you are outside. Versailles 4 stars, guide maybe 3.

Private Sweet & Chocolate Tour in Paris for Families
Private Sweet & Chocolate Tour in Paris for Families
Paris

Our guide was Arina (originally from Brazil). She had a good mix of places for us to visit and things to taste. We enjoyed this part of the tour very much and give Arina 5 stars.

Private Exterior Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Exterior Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

We went to Notre Dame early and did a self-guided tour before meeting our guide, Ed. He told us history of the cathedral and the area, showed us the Ile de la Cite, Latin Quarter, the Seine, Sainte-Chapelle. 5 stars

Antibes Heritage & Cannes Highlights Afternoon Adventure
Antibes Heritage & Cannes Highlights Afternoon Adventure
Nice

In the afternoon, we had a tour to Antibes and Cannes. (It was interesting having a tour to these cities because we had gone past them on the train.) We met our driver / guide in the same place, along with two Russian women. Sebastian (Seb) was our guide again. It was very hot and we spent more time in the van with commentary than walking about, which worked well. We enjoyed this tour more than the previous one. 5 stars for Seb

Monaco Oceanographic Museum
Monaco Oceanographic Museum
France
Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

We walked to meet our driver / guide Sebastian for a Monaco, Monte Carlo, Eze morning excursion. (Not sure why it is advertised this way, since you go to Eze first, then Monaco and Monte Carlo.) Seb was surprised that he had more people booked for the van than usual, but it was summer high season. He told us about history of the area and current celebrities who lived there. We had stops to see the views. It was very hot that day and the many steps in old Eze were a bit much. We arrived in Monaco in time for the changing of the guard, which is very hard to see when there is a crowd. Our family left the group at this point, since the children couldn’t go inside the casino, and we were interested in seeing the Oceanographic Museum. Unfortunately, the museum was very hot and crowded. However, Elizabeth wants to be a scientist and created her own project of taking photos and viewing the exhibits.

Disneyland Paris: Dual Parks Entrance Tickets with Premier Access Pass + Private Transfers
Paris

Disneyland Paris. Susan had planned this in great detail, and KimKim helped with appropriate tickets, transportation, etc. This was a 5-star family experience.

Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris

The final activity for the day was an Eiffel Tower summit at sunset. Our hotel wasn’t far from the tower, and we walked. It took a little effort to find the meeting point. The guide for this event was more of a shepherd. He made sure everyone got tickets, got in line, knew about the security check, and understood how and where to go in the tower. Everything went very well, despite some misgivings about being “way up in the air.” The views were spectacular. A 5- star experience.

Local specialist: Liz Chreist

We had an amazing experience with KimKim - al...
France | Aug 18 - Aug 28, 2026

M
Megan M.
Seattle, WA | Reviewed on Aug 31, 2026

We had an amazing experience with KimKim - all the way from all the hotel recommendations to the beautiful excursions and trips that were planned. We highly recommend booking your next trip with them, they were great and answered every question I had!

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 01, 2026

Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your trip, from the hotels to the excursions and experiences along the way. It was a real pleasure helping you plan your journey through France, and we hope to welcome you back for another adventure in the future! 🇫🇷✨

Best,
Sebastian

Traveling in Scotland - so much to see!
Scotland | Aug 17 - Aug 22, 2026

Betsy
Betsy R.
Dallas, TX | Reviewed on Aug 31, 2026
We loved our trip to Scotland! Our Kimkim agent planned a trip to cover the highlights of NW Scotland starting from where we ended our trek in Fort William. The hotels were gems - historical, great breakfasts, unique in themselves. Staying in the Monkstadt near the sea with its tasting dinner was a highlight. The sites chosen were interesting and we loved Dunvegan Castle and the seal trip. We did have a few hiccups that might need to be considered. The daily suggested times for each site... Read more

We loved our trip to Scotland! Our Kimkim agent planned a trip to cover the highlights of NW Scotland starting from where we ended our trek in Fort William. The hotels were gems - historical, great breakfasts, unique in themselves. Staying in the Monkstadt near the sea with its tasting dinner was a highlight. The sites chosen were interesting and we loved Dunvegan Castle and the seal trip. We did have a few hiccups that might need to be considered. The daily suggested times for each site did not always account for the leave times set by the limited breakfast times at the inns and the time it takes to drive to each site as the roads were often one lane and very slow. We dropped a few suggested items and tried to add one back in later which then led to a very long day. Very long days in Scotland mean no dinner as you need a reservation to eat in the small towns which is hard to do when you don't know when you will get there and most of the kitchens close at 8. One day put us back into town at 8:30 due to ferry times but we had made a reservation and were able to run to the restaurant in time for a wonderful seafood dinner along the water - as the kitchen was closing. Either carry enough food for lunch and dinner each day, or plan more time into the itinerary. The two major hiccups were the lack of including a rental car even though the booking said it included self-drive. Luckily, we caught this in time to rent a car, but that was additional funds we did not know about ahead of time. The other one was our itinerary said one ferry time, but the ticket had a different time. Luckily, we also caught that and were able to adjust our plans. The trip was often magical and enjoyable and sometimes a scramble. Such is travel.

Hotel Reviews
Victoria Square
Stirling

Staying in the shadow of Stirling Castle in an historical inn. Need we say more? Food was great, room and bathroom spacious, comfortable beds. Walking distance to Castle - especially if you take the historical path straight up the hill. See the Castle, then walk back through the historical streets of Stirling and stop for dinner. It doesn't get better!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Manor House
Oban

Great location overlooking the cove. Walking distance to the ferry and waterfront restaurants. Staff was great and very accommodating. Included a packed breakfast and lunch for an early ferry time. Helped us park in the right place and just went out of their way to make us feel welcome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monkstadt 1745
Linicro, Isle of Skye

Take the time to enjoy this place. The setting, the room, the food. It is a destination and not just a place to spend the night. We were there two nights and participated in their tasting dinner. They were very accommodating and allowed me to substitute one of the courses with a vegetarian option. The view out of our back door was ever-changing - birds, clouds, the sea. Definitely a gem.

Authenticity & Character
Every aspect had been well thought out.
Location
Staff
Staff was great. However, if someone is staying several nights, have them sign up for all breakfast times right away. Almost had to skip breakfast the second day as we needed to get going and didn't know we had to sign up again.
Cleanliness & Comfort
Local specialist: Tetiana Smal

KimKim is Amazing!
Greece | Aug 20 - Aug 27, 2026

A
Aleksandra K.
New York, NY, USA | Reviewed on Aug 31, 2026
Wow. KimKim is outstanding. I worked with Sienna for my Greece trip, and we just got back from the trip and it was amazing! planning the trip was easy and smooth sailing. Sienna is always there to answer questions and make sure all our needs were met. We wanted a relaxing vacation but also be able to see the famous spots. She let us know about how each island works and gave us Athens, Naxos and one day in Santorini and it was perfect. FYI please go to Naxos if you visit Greece. During the... Read more

Wow. KimKim is outstanding. I worked with Sienna for my Greece trip, and we just got back from the trip and it was amazing! planning the trip was easy and smooth sailing. Sienna is always there to answer questions and make sure all our needs were met. We wanted a relaxing vacation but also be able to see the famous spots. She let us know about how each island works and gave us Athens, Naxos and one day in Santorini and it was perfect. FYI please go to Naxos if you visit Greece. During the trip we had a tiny problem with one of our activities because of the weather, kimkim was such a great help and quickly fixed our problem. The drivers were always on time and really helped made this trip stress-free. My only comments would be for one of our hotels we had bad wifi and I had a hard time checking in for my plane tickets. I would suggest asking the team for wifi tips when traveling like buying a sim card, I did not know I would need that. But overall this trip was unforgettable and I will 100% come back to kimkim for another trip!

Hotel Reviews
Blue Dolphins Hotels & Villas
Firostefani, Santorini

wow. this villa was outstanding. It was huge and fit three people very comfortably. the place had everything you needed and wifi was super easy to access and use! the view upstairs was gorgeous and we even had a jacuzzi to use! This is the spot when you stay in Santorini! It looks like you are in a cave, very pretty and grabbed the essence of Santorini perfectly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

Only reason this place is not getting 5 stars is because that wifi was HORRIBLE! the only way I could use my phone was right outside the hotel. but other than that we loved this hotel! we had a perfect beach view and the hotel is located right by the beach!! the breakfast was outstanding and the staff was super sweet and easy to reach! you even get a percent off when you want to buy beach chairs. The hotel is so cozy and fits the Greece vibes, and this hotel is very close to the main town of Naxos so you do not need a taxi!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Achilleas Hotel
Athens

The hotel itself is very cute and pretty. we had a room that would fit three people, it was small but did the job. It did not have a teapot, robes or slippers. So keep that in mind when booking this hotel. But other than that everyone is super sweet, breakfast was yummy! and overall a cozy spot! wifi is very slow!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Make sure to have this booked early in the morning and not when it is hot. It is a very long walk and long guide overall so make sure you have water with you at all times. The guide was very sweet and had a lot of knowledge. The Acropolis was gorgeous and a must need to see in Greece.

Quality of Experience
Guides, Drivers and Staff
Transport
Old Town Food Walk
Old Town Food Walk
Naxos

MUST GOOOO, if you love food and walking around towns this is the spot to go. The guide was so sweet and the people that were with us on this walk were amazing too! Make sure to come in with a empty stomach because you are non-stop eating as you walk and you get a whole free dinner!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller

kimkim staff visits the Ionians
Greece | Jun 18 - Jun 27, 2026

Julia
Julia v.
St. Catharines, Canada | Reviewed on Aug 31, 2026
I'm a kimkim staff member and was sent on a particular assignment where I had the pleasure of experiencing the kind of trip our travelers get to (thanks to the nature of the assignment and the Greece team's knowledge of the Ionians, culture, and operations—shout out to Alyssa, Siena, and Lea!). And while there was work to be done in between the fun, the private transfers, the hotels (Irida Boutique Hotel in Parga and Bella Venezia Historic Boutique Hotel in Corfu Town deserve special... Read more

I'm a kimkim staff member and was sent on a particular assignment where I had the pleasure of experiencing the kind of trip our travelers get to (thanks to the nature of the assignment and the Greece team's knowledge of the Ionians, culture, and operations—shout out to Alyssa, Siena, and Lea!). And while there was work to be done in between the fun, the private transfers, the hotels (Irida Boutique Hotel in Parga and Bella Venezia Historic Boutique Hotel in Corfu Town deserve special mention), and tours were awesome. The market shop and lunch in a local's house on Corfu was particularly memorable thanks to our fabulous host, Yorgos, as was touring a bee farm and meeting the family behind an olive oil press on Kefalonia.

There were a few hiccups along the way (a private transfer wasn't waiting for us as planned), but all were resolved quickly thanks to the app and the fast responses to my panic from the team.

Parga was a pleasant surprise. Touristic, yes, but for good reason. It's a nice resort beach town that had a really fun, energetic vibe, but Corfu was definitely the highlight of my trip. Oodles of culture, fantastic restaurants, and, like everywhere we traveled in the Ionians, warm-hearted people.

Hotel Review
Irida Boutique Hotel
Parga

I'm a kimkim staff member and stayed at the Irida for two glorious nights. Unfortunately, I didn't get to spend any time by the shared infinity pool, but I did enjoy two "honeymoon" breakfasts and the best views of my whole trip (seriously epic) at this very cool, hillside retreat. The walk up the drive is tough (my taxi refused to go up, though it seems this depends on the driver, as I periodically saw other taxis pick up/drop off guests), but the views more than make up for it. Each unit faces the sea, mine was the only room they had left upon booking: Stars (Irida's honeymoon suite), a Moroccan-themed room in navy and white. It was incredibly special, with a hidden kitchenette, a bed dressed in gauzy linens and 1,001 pillows, and a large floor plan (spacious foyer, living area, adjoining bedroom, and two balconies, one with a plunge pool, and comfy outdoor seating). I was a bit disappointed in the bed comfort, a little too firm for my liking, but not enough of a disappointment to warrant a star loss. The typed-up welcome note was a nice touch, as was the bowl of fruits and a plate of delicious treats. Breakfast was fairly carb-heavy and included an a la carte menu (breads, pastries, yogurt with fruit or with honey, boiled eggs, muesli, etc), and two additional offerings you have to pay for (an egg breakfast or pancakes, if I recall correctly).

Authenticity & Character
Chris and his staff are local, if not to the area, to Greece.
Location
I personally appreciated the location. You're only a 5-minute walk from Krioneri Beach and tucked enough away from the main drag so as not to be affected by all the bustle (read: noise from late-night partiers), but not so far that you can't access all amenities with relative ease—the walk of which is downhill. Though you will have a steep climb to make once you're at the base of the hotel's driveway!
Staff
Absolutely incredible, from my first hello at the front desk, to breakfast staff, and interacting with Chris, the owner, everyone is so genuinely kind and attentive. I made breakfast friends with fellow guests, and they raved about Chris before I had the chance to meet him. When I did, it was such a sweet interaction that I understand why we all love him so much. His staff, too, is very kind and courteous, and was great at referencing our earlier interactions.
Cleanliness & Comfort
Spotless. Everything seemed well cared for, from the pool area, restaurant, to every nook in my suite. I only removed a star from this rating because of the number of moth-like insects I discovered in my plunge pool, though I suspect it's nearly impossible to avoid this (the pools have an underwater light source, likely the attractant). The control panels for interior/exterior lighting, air-conditioning, etc., in my room, at least, took a little effort to get used to, mashing buttons as I tried to turn on a bedside light.
Local specialist: Siena Mueller

A wonderful family trip to Southern Germany made possible, thanks to Elsa
Germany | Aug 3 - Aug 12, 2026

April
April S.
| Reviewed on Aug 31, 2026
We started planning our trip to Germany just 1.5 months before our departure, and having Elsa’s help was an absolute lifesaver! Yes, using a service like this means you pay a bit more, but it is a massive stress saver and totally worth the price. It saved us from the headache of researching and booking tickets across countless different merchants under time constraints—especially for highly sought-after attractions like the Neuschwanstein Castle. From the very beginning, Elsa was great.... Read more

We started planning our trip to Germany just 1.5 months before our departure, and having Elsa’s help was an absolute lifesaver! Yes, using a service like this means you pay a bit more, but it is a massive stress saver and totally worth the price. It saved us from the headache of researching and booking tickets across countless different merchants under time constraints—especially for highly sought-after attractions like the Neuschwanstein Castle.

From the very beginning, Elsa was great. She took the time to incorporate all of our feedback into a wonderful, truly customized itinerary just for us. She was also very patient answering my many questions and explained everything in detail. When our Rhine River cruise was canceled due to low water levels, she quickly came up with excellent alternative options and seamlessly pivoted our plans to a wonderful small group day trip to Heidelberg instead.

We also had great experiences with a few guides she booked for us. Manu, our river guide for the punt boat experience in Tübingen, was super fun and a pleasure to work with. Shpendi, our guide for the Neuschwanstein Castle, was incredible—he was highly knowledgeable and had great connections that made our visit perfectly smooth.

As a huge bonus, Elsa booked us into the Scandic Hotel in Frankfurt, which was beyond wonderful. It was so great that Scandic will now be our default hotel choice for any future destination that has one! If you want a stress-free, nicely curated trip to Germany, I highly recommend working with Elsa.

Hotel Review
Scandic Frankfurt Museumsufer
Frankfurt

We absolutely loved everything about our stay at this hotel! Our suite was fantastic, complete with a complimentary mini-bar and a truly great view of the city landscape. Considering the high quality of the room and the amenities, we felt the price was very reasonable. The breakfast was beyond amazing and became a highlight of our mornings. We absolutely loved every minute of our stay here. In fact, this experience was so incredible that Scandic will now be our default hotel choice for any future travels to destinations that have one. We wish they had hotels in the US! Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
🌸🎨Picturesque city of Tübingen: Bridges, blossoms & reflections
🌸🎨Picturesque city of Tübingen: Bridges, blossoms & reflections
Germany

Manu, our river guide for the punt boat in Tübingen, was super fun and a joy to work with. The boat ride was so enjoyable and the town was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Navigating the transit from Frankfurt was a bit tricky. Our route required taking a regional replacement bus, but the instructions on how it worked and where to locate the stops were quite confusing. Unfortunately, we struggled to find the boarding area in time and ended up missing our planned bus, but thankfully, the next bus got us to our destination on time.
Local specialist: Elsa Monnot

Raquel did a fantastic job curating a fun, ac...
Spain | Aug 8 - Aug 15, 2026

D
Diane B.
Newark, NJ | Reviewed on Aug 31, 2026
Raquel did a fantastic job curating a fun, active and culturally rich itinerary for us. We would use her again in a heartbeat! Read more

Raquel did a fantastic job curating a fun, active and culturally rich itinerary for us.

We would use her again in a heartbeat!

Hotel Review
H10 Villa de la Reina
Madrid

Friendly staff, comfortable rooms and wonderful breakfast made this hotel within walking distance to most points of interest a perfect stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Flavors of La Rioja: Hands-On Cooking Experience
Flavors of La Rioja: Hands-On Cooking Experience
Spain

Hands on cooking class was a fun way to learn about local La Rioja cuisine.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno

Perfect trip Istanbul to the Aegean coast
Turkey | Jul 4 - Jul 16, 2026

A
abhishek c.
Kansas City, MO | Reviewed on Aug 31, 2026

Worked with Emrah who helped link our trip together. My wife and I booked our own hotels in Istanbul , bodrum, fethiye and Kas. The Kim Kim team helped organize seamless private transfers and guided tours in Istanbul and other stops along the way . The guides we met were very knowledgable and went out of their way to show us a good time and gave us some great local experiences and shopping advice that were more quality and less mass market . Overall had a great experience and would recommend using their services.

Local specialist: Emrah Pat

The sales and operations team were amazing an...
Costa Rica | Aug 16 - Aug 26, 2026

Zohar
Zohar K.
Newark, NJ | Reviewed on Aug 31, 2026

The sales and operations team were amazing and made an entire trip seamless and fun!

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Aug 31, 2026

Hola Zohar,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. It was a pleasure helping make your Costa Rica adventure seamless, enjoyable, and full of memorable moments.

We hope to welcome you and your family back to Costa Rica again in the future!

Pura Vida! 🌴🦥

Elena Mora
Serendipity Adventures, Costa Rica

Wonderful guides!!!
Japan | Apr 7 - Apr 15, 2026

B
Bonnie S.
Peachtree City, GA | Reviewed on Aug 30, 2026

Wonderful guides!!!

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 04, 2026

Hi Bonnies,

Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with our guides. We hope to have the opportunity to assist you again with your next journey, whether it’s another trip to Japan or an adventure in Korea, China, or another destination in Asia. We look forward to welcoming you again soon! 😊

Best regards
Sandy

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.