Kimkim Trip Reviews

Beginning to the end , our trip exceeded our expectations.
The golf cart tour of Rome was perfect. Our Guide John Luca was interesting, knowledgeable and fun.!
Each wine tour experience was different and a great experience. We especially liked the small family owned winery in Tuscany. Luci .
Thoughtful detail was evident in the planning by Erica, that made this a trip of a lifetime!

We had the best time in Greece. Our guide in Athens and Olympia was amazing - she knew the history and culture and was so engaging. Our Kayaking experince on Santorini was one of our highlights. Our guide was so fun to be with and didn't treat us like tourists who didn't know how to paddle. She took us to an amazing spot for dinner and we truly felt part of her family. Horseback riding on the beach at sunset was spectacular - highly recommend! Finally, our agent Angeliki was so terrific. She listed to what we wanted to do and created a great trip that really focused on cultural imersion and sporty activities. When I found a hotel I could get with points, she wasn't concerned at all and encouraged me to do whatever would make my trip perfect - even though it meant she might not get a fee for that. During our trip she kept in contact and made sure everything went as planned. I highly recommend KimKim and Angeliki!

Highly recommend KimKim!

The team of Imane & Said were very helpful in choosing and planning the trip. They were great to accommodate our requests for Riads vs hotels etc. Overall they did a fantastic job.

Our driver/guide Mayssar was superb; he is knowledgeable, warm, friendly and very accommodating. We might have started with a driver but left with a friend. The trip would not have been good without him!

The accommodations were very good - we wanted to experience the Riads and they were very comfortable.

The highlight of our trip was the Sahara desert. The camel ride, jeep ride and the food! The owner/manager Hummou of the camp was superb in taking care of us; I would highly recommend this camp after talking to travelers in other camps. The food was excellent.

The Riad in Dades Gorges was good, and the manager was fantastic. The best food on the trip was at this Riad.

The second best part of the trip was the cooking class. It was done very elegantly.

Our guide in Marrakesh Abde Latif was the best guide we had - His English, knowledge and sharing was very good. Overall the guides were good, and informative.

We enjoyed the family dinners. It would have been nice if the guide stayed with us to translate when we met the Berber family as no-one there spoke english. But we still enjoyed visiting with the family. They were warm and wonderful.

Palais Zahia was just what we had expected a Riad to be; Great workmanship.

The La Kasbah d'Ourika also had some superb craftsmanship and was renovated very nicely.

All in all, we thoroughly enjoyed the trip.

Of course one or two things didn't work out as expected; but the KimKim team was immediately responsive and did their best to straighten it out. Thanks.

Hotel Reviews

Riad Atrium & Spa

Marrakesh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Kasbah d'Ourika Restaurant & Spa

Marrakech

place with history and the owner described the renovation using local artisans place was very nicely done

Authenticity & Character

Location

great view of the mountains

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Mohammed and his staff were the best and made up for a oK room

Authenticity & Character

Location

nothing to see or do around it

Staff

food was very well prepared

Cleanliness & Comfort

Sahara Eden Camp

Merzouga

Authenticity & Character

Location

Staff

Hummou was an amazing host

Cleanliness & Comfort

great amenities, food was excellent

Riad Fes Nass Zmane

Fes

great vibe , loved the size of the room and the decor, Excellent food

Authenticity & Character

Location

Staff

Mariam was super

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

bathroom had a smell, too many steps ,

Authenticity & Character

Location

Staff

Cleanliness & Comfort

smell in bathroom , no hot water for part of the day

Riad Kalaa

Rabat

Authenticity & Character

Location

Staff

Breakfast was ok not great

Cleanliness & Comfort

Barceló Casablanca

Casablanca

good location and amenities. Room was a bit noisy , Breakfast was excellent

Authenticity & Character

Location

close to sights

Staff

Cleanliness & Comfort

Palais Zahia

Old Medina, Tangier

Loved the architecture and craftsmanship. The courtyard with music was maybe the best place in town for dinner. The reception clerk was a bit sour; but didn't matter much. Dinner and service were very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi (Free of Charge)

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

An Evening Food Walk in Marrakech

Marrakesh

ABDELLATIF was fantastic -even though we had been in country for 14 days-he still found lots of new foods for us to try

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Hercules caves

Tangier

SKIP

Quality of Experience

Guides, Drivers and Staff

Transport

Guided tour of Marrakech's Gardens

Marrakesh

Secret garden was nice but nothing spectacular Menara was not worth the trip

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

BEST guide Abdellatif

Quality of Experience

informative communicated well , good English

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

Yaseen and family were fun to meet

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike to the Akchour Waterfall.

Chefchaouen

Guide was not chatty or share much info

Quality of Experience

Guides, Drivers and Staff

Guide went off for 30 min and didnt say where he was going

Transport

Guided Tour of Tangier: Where Two Worlds Meet

Tangier

Quality of Experience

Guides, Drivers and Staff

Guide was not great

Transport

Three Hour Cooking Workshop at La Maison Arabe

Marrakesh

HIGHLIGHT of the trip

Quality of Experience

Mohd was so knowledgeable and friendly and shared a to of info

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

Mohd was a good guide for the hikes , but did not stay for the meal , would have been good for him to stay so we could converse with the family

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorges

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

A Nomad Family and the Music of the Desert

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

skip Ifrane

Quality of Experience

Food

well prepared food

Guides, Drivers and Staff

Transport

Camel ride was great

Guided Tour of Fez Medina

Fes

liked the ceramics and tannery stops as well as the other artisans Guide Mustafa seemed a bit rushed and walked ahead -not as chatty

Quality of Experience

Guides, Drivers and Staff

Transport

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes

Morocco

Volubilis was good , the other stops were not as interesting

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The agent we used listened to what we wanted to do and designed a great trip. The local guides were wonderful and always on time. The day trips were a great selection and hit the mark for what we wanted to see. The itinerary that KimKim sends is very detailed and included all the links and information that we needed. Great trip, we are definitely using KimKim again.

Hotel Reviews

Hotel Regina Avignon

Avignon

Centrally located, a short distance from old-town attractions and restaurants with a very good breakfast. Small but comfortable rooms.

Authenticity & Character

Rooms with a lot of character but on the small side.

Location

A short walk to historic attractions.

Staff

Cleanliness & Comfort

Very clean.

Hôtel des Artistes

Lyon

Excellent location in Lyon. Very good breakfast and helpful staff. Good value for the price.

Authenticity & Character

Old-world character.

Location

Centrally located. easily walkable around town.

Staff

Helpful with translating a dinner recommendations. .

Cleanliness & Comfort

Comfortable bed. Room was a sufficient size. Updated electric outlets and lighting.

Activity Reviews

Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience

Avignon

Loved seeing the smaller towns and small alley streets.

Quality of Experience

Guides, Drivers and Staff

Transport

Old Town Food Walk

Lyon

The guide was extremely knowledgeable and friendly. The description of this day did not quite match up to our experience but what we did experience was very good.

Quality of Experience

Guides, Drivers and Staff

Private Annecy Day Trip

Lyon

Excellent day spent learn g about this city. Our guide was quite knowledgeable and spent the day teaching us the history and culture. We spent two hours on a tour of Lake Annecy that was highlighted by a fondue lunch on the water. There was a festival in town on the day we were there, so there was a lively and crowded atmosphere.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Exploration of St Remy and Arles

Avignon

We spent most of the day in Arles because we had been to St Remy the previous day. Our very knowledgeable guide walked the town with us and discussed the history of the town and its association with Van Gogh.

Quality of Experience

Guides, Drivers and Staff

Transport

Avignon Private Guided Walking Tour with a Licensed Guide

Avignon

Excellent guide who had a deep knowledge of the history of the city and historic spaces.

Quality of Experience

Guides, Drivers and Staff

I initiated this trip as planning for my parents and then had Aleksandra communicate directly with them on specifics later on. She did such a fantastic job and communicated well. Made me feel at ease in using this service, and felt that my parents were in good hands in their planning of the remainder of their trip.

Noga helped us plan a long awaited trip to Iceland. She worked with our original idea of "how hard can it be to drive around Iceland in a week" to a much more realistic and enjoyable experience. We were able to visit the Snaefellsness Peninsula, Golden Circle and southern area of Iceland, which gave us a best of Iceland experience!

Our hotels were comfortable and close to the activities we had planned. The food was delicious with each accommodation having a restaurant on-site!

After arriving in Reykjavik early in the morning and taking a stroll around the Hallgrimskirkja church and having a bite to eat at the Cafe Loki (highly recommend!), we drove a couple hours north to the Hvammsvik Hot Springs. This was one of the best experiences that Noga arranged for us. It's smaller with several small pools set in the rocks leading down to the bay, where you could take a cold plunge! They also had a sauna one could enjoy. The setting was intimate, and the cafe attached to the hot springs served delicious food and drinks. Of note, we also experienced the Blue Lagoon on our last day in Iceland, and hands down, the Hvammsvik Hot Springs far outweighs that over crowded tourist blight.

Another fun thing Noga arranged for us to do was the Thorsmork Super Jeep Experience! Simeon was our guide/driver and we couldn't have had a better time. We were in a group of 7 which was perfect for this adventure. Simeon was informative with a dry sense of humor, which we all appreciated! The landscape was outstanding. We stopped at different sites, including a glacier that we could walk up to (gulp!).

Having a car allowed us the freedom to change our plans on the fly when our planned Glacier Lagoon by Zodiac Boat tour was canceled due to high winds. We were still able to enjoy seeing the floating ice in the lagoon, but decided to continue down the coastline to the small town of Hofn! We had a lovely lunch and explored the area before driving back to our hotel at Nupar.

All-in-all, we had a trip of a life-time in Iceland and we couldn't express our thanks to Noga and KimKim any deeper for arranging this for us!

Where to start? Marrakech: the Diamond Riad was gorgeous, the food from the hotel was great including the breakfasts. In the morning , we had another guest open our room door and entered into our room when we were in it! We addressed with the front staff who denied that she gave the key to someone else, another guest, and had no idea how that could’ve happened. No apologies offered. We were told the night before that our third night was canceled and there was no room for us at the hotel. So we had to pack up and move to another location in the morning. We had plans to return to some places in the Medina but we were unable to. We planned on a food guide our first evening and he was about 45 minutes late. He was too soft spoken and did not offer an expectation for the evening. We felt rushed and had to walk quickly to keep up with him. We recommend not having your food tour on the first night in country if you are able. Our tour guide Goshen for the Medina was very good. We did not feel rushed and were often told to take our time.
Next stop: Riad Dar Imil. The room was very nice but we didn’t have much time in the room as we arrived in the evening. The food was decent.
The hike with Hassan and lunch with a Berber family was a disaster in our opinion. It never occurred. We walked for 30 minutes stopped, had a tea, and spent another 60 minutes walking to and through a village. The meal was in a big room meant for many people where we ate by ourselves and five cats. After our lunch of 30 minutes, our guide napped and returned to our room 60 minutes later. He then guided us for 10 minutes down to our driver. He was not friendly when we asked him about meeting the family. He said they were at a wedding. There were no children to give candy to that we had and he took the whole bag for his family. This was one of the main things that we were looking forward to on this trip and it didn’t happen. We are very disappointed in this aspect. We highly recommend that you do not use Hassan for any guiding! As far as having lunch with a Berber Family, I highly recommend that this is pre-organized before anyone wants to do this.
Dar Rihana Dades was our next hotel. The hotel was beautiful. The food was easily five stars. The chef could be on a cooking show and would probably win. The staff, mainly the main person who ran the restaurant and hotel was phenomenal.
Our guide, Mohammed took us into the monkey fingers trail. He was kind, patient, and knowledgeable. This experience for us was phenomenal.
Onto Merzouga. While our accommodation was a tent in the Sahara, it was meant to be two nights and we only had one night. We also requested for a stargazer experience and that did not happen either. The accommodation was very nice, and the staff was wonderful. The camel ride into the camp was good, but our guide was not good. We recommend you do not use him again. He tried to sell us sand!! At first he said it was a gift to us and then at the camp, he said we owed him 100 dh! The food was terrible at the camp! Cold and flavorless.
The next day, we had a Jeep tour with Abdul. He was a fantastic guide. Patient, very knowledgeable, and friendly. Five stars for him and the tour. We stayed in Riad Villa Amood. The hotel was beautiful, comfortable sleep, and the food was great!
The Fossil museum for us was definitely worth a stop.
The drive to Fez was very long. We wish we would’ve stopped halfway to sleep and relax a little bit. Please change the time on the itinerary to 9 + hours instead of 7.
The accommodation in Fes was 3 stars while we felt the staff member/manager was not very friendly, the dinner we had there was terrible as well as the two breakfasts. The bread was at least two days old. There was no protein or fruit served, and the coffee was average. The guide (Mustfa) in the Medina was a three star. He was knowledgeable, he knew where things were in the Medina, But our heart belief felt like he had done this a 1000 times and he had lost his passion for the job. Our meal in the Medina was awesome- Berrada Family. The places he took us to were geared for sales. We did not like this. The carpet place took over an hour! A discussion needs to happen between the Medina guide and the clients as to what the clients want to see and how long they want to see it for. There were some things that we wanted to see, but we ran out of time because we spent so long in the carpet place. The mosaic and pottery factory tour was good but the high pressure salesman was not ok. The owner even followed us out to our car!
Rabat we could’ve skipped, and Casablanca was enough to have our mosque tour and leave.
Be prepared with enough cash for tipping your guides every day.
Our driver, Samir, was friendly, knowledgeable, and an expert driver. He always provided water for us everyday.
Expectations for the day as far as stops (we could have missed the movie set place as we had to rush to our camel ride), toilet breaks, and lunch breaks should be discussed every morning. There were a few days where we felt hungry and had no place to stop and eat. Expectations between client and the tour guides should also be discussed before the tour. We felt we spent too much time doing things in the Medinas that we didn’t want to do and not enough time seeing and experiencing the things we wanted to see and experience. For example, the Koranic school inside the Fes Medina.
Overall, Morocco is a beautiful country and people with a wonderful variety of things to experience. KimKim was the disappointment with our itinerary being shuffled around. We would recommend to our friends, but giving them these words of advice.

I went to Florence and Rome with my adult son in October 2026 in a trip planned by Erica and KimKim. We had previously used KimKIm for a trip to Iceland in April 2025. Once again, the experience was fabulous. The booked tours were fun and sparked curiosity. The interactions with everyone, including the cab drivers was terrific. It was a completely worry free experience. My son and I both remarked that the pacing of the trip was excellent, with a good mix of scheduled activities and free time to explore on our own.

Want to specifically call out Manuel who was our guide on our hike in Fiesole. He was incredibly knowledgeable about flora and fauna, passionate about nature and just completely delightful. We like to hike and found this hike pleasant, moderately challenging and a nice break from being in cities.

I want to give a shoutout to Mattei who was the cab driver who rescued us when we got off the train in Rome at the wrong station. I texted him, said what happened and his reply was "be there in 10 mins." Amazing.

Our sunset food tour with John Paul was fabulous on multiple levels (suppli ... yum!) but he encouraged interaction among those on the tour and that proved delightful. He also recommended a hike up to Janinculum Hill for views of the city, which we did the next day.

Our tour of Florence with Erica, the Vatican with Gaia (who coped with bad weather and long lines with grace), and the Colisseum with Julia were also terrific.

We stayed at Antica Torre in Florence, which was ideally situated, historic and beautiful. Our room was on the small side but beautifully appointed with a view of the Duomo, so hard to complain. Also, the breakfast was outstanding and afforded a beautiful view of the city. In Rome we stayed at Hotel Colors Navona, which was more modern, featured a bigger room. It was well located, had less charm and the breakfast was a fairly typical hotel breakfast. But none of that should be construed as a complaint. It was more than fine.

Hotel Reviews

Hotel Navona Colors

Rome

A very nice more modern hotel well situated in Rome. Walkable to Pantheon (10 minutes); Trevi fountain (15 minutes), Vatican (30 minutes); Colosseum (30 minutes). Room was spacious, well appointed. We booked a cab through the front desk the day before to take us to the Vatican because we were worried about rain. But the morning of, the cab didn't show up and the clerk said there was nothing she could do. We wound up walking and that was fine but added stress to the morning. The breakfast was a typical hotel breakfast. Fine but nothing memorable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Antica Torre di Via Tornabuoni

Florence

Hotel was charming, as is Florence in general. It featured a perfect location, staff was helpful. Room was a little on the small side but beautifully appointed. Breakfast was first rate, from the food, the service and the setting.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Food & Wine Sunset Walk in Trastevere

Rome

John Paul was our guide for this tour which was a surprising highlight of the trip. He was incredibly knowledgeable about Rome, history, and food. He encouraged participants to interact with each other which added intimacy to the experience. He introduced us to suppli, which was incredible both in taste and in its story. He told us what to look for between authentic and "tourist trap" eateries. And he recommended the view from Janiculum Hill, which we did the next day during a free afternoon.

Quality of Experience

Guides, Drivers and Staff

Colosseum & Roman Forum Visit with Arena Floor Access

Rome

This is was great. Julia was a knowledgeable and funny guide. I didn't realize that this tour would take us to Palatine Hill so that was an added bonus.

Quality of Experience

Guides, Drivers and Staff

Vatican & Sistine Chapel Highlights with St. Peter's Basilica

Rome

Gaia the tour guide was very good in dealing with long lines and bad weather. The only downside of this tour was that Pope Leo was using St. Peter's so we did not get to go inside the basilica, but that is not an issue with the tour or the guide. Gaia's explanation of the amazing works of art in the Vatican museum was exceptional.

Quality of Experience

Guides, Drivers and Staff

Fiesole Hike with Wine & Lunch

Florence

Manuel was a wonderful guide, incredibly knowledgeable about flora and fauna and great about sharing his experiences with olive harvesting in his family. The hike was moderately challenging which was great for us (a 62-year-old woman and my 30-year-old son), the views breathtaking -- the secret bench is just beyond words. Lunch at Fattoria Di Maiano was one of our best meals, the setting was divine. This felt like a bit of an "off the beaten path" excursion and is highly recommended.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private City Walk with Michelangelo's David

Florence

Erica, the guide, was lovely and engaging. The way she navigated the Accademie was exceptional and in addition to getting us into see the David without a line, she showed us some other exceptional highlights, including the Stratovarius collection.

Quality of Experience

Guides, Drivers and Staff

We had Two weeks in 2 very different parts of Portugal was just enough time to experience the food, culture, scenery and not t feel rushed. Hector (Espiritu tours) /kim Kim worked closely with us to ensure we had nice accommodations, booked our rental car, and provided great tips on what to see. Our fav spot was the ambiance village in Lagos- and algarve area for scenery. Get à car 4/5 days to do detours along coast and we drove to Sevilla Spain for 1 night. Food delicious everywhere. Do the 2 hr e-tuk tuk tour with a local (white tuk tuks !! not the ones blasting music) Lots of history !! Breakfasts were great ! Try white port, go see Porto it’s beautiful. And do a-sunset sail boat in Porto ! Thank you Hector !

Hotel Reviews

Dorma Almada Porto

Porto

Great location , comfy rooms, short walk to some attractions.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lobby/rooms all nice comfy bed

Casa Romana Hotel Boutique

Sevilla

Hotel is great but Street was fully dug up in front so very difficult to drag suitcases from parking along a single file cobblestone sidewalk . Plus construction noise. They told us work going on since May and won’t be done until maybe Nov . The rooftop plunge pool was Fantastic . Hotel is close walking distance to authentic flamenco show.

Authenticity & Character

Interesting inner sitting area

Location

Close to restaurants and flamenco show

Staff

Helped us find parking lot (detour because of construction)

Cleanliness & Comfort

Good bed and pillows Hotel clean

AP Eva Senses

Faro, Algarve

Huge room with view of Marina . Literally no parking /stoppinnarea all fulleven though it was late Sept . Had to park really far away and drag suitcase

Authenticity & Character

Stunning view over the water-beautiful sunset

Location

Hotel should have an agreement w a parking garage next to it

Staff

Front desk with advice on parking

Cleanliness & Comfort

Bed and pillows perfect

Costa D'Oiro Ambiance Village

8600-544

10 out of 10 ! for layout/place to park car. Very central for exploring. Huge included breakfast spread. Quick to get to Bengali caves boat tour do it!! Highlight of our trip . About 30 min cab to the Quinta lunch at vineyard (do it!!) 2 complaints 1. pillow was too squishy,and 2. they had -scented toilet paper??? No where else in Portugal that we stayed did. I’m very allergic to some fragrance so I actually went and bought my own :(

Authenticity & Character

Was like your own little villa. We were on ground floor. Had our own little table /chair overlooking little pool beautiful bougainvillea

Location

Easy walk to see sunset over dunes you don’t have to go the full way . Quiet nice pool

Staff

Friendly

Cleanliness & Comfort

Better pillows (they were way too flat)

MeraPrime Gold Design Hotel

Lisbon

Great central hotel very nice staff. Only thing missing was that they don’t have wine or snacks onsite . Rooms are small so don’t pack large suitcases.

Authenticity & Character

Loves the tiny balcony comfy beds

Location

Walking easy to main square on the river and to restaurants but very hilly to some

Staff

Friendly helpful spoke Eng and French

Cleanliness & Comfort

Bed and pillows very comfy

Activity Reviews

Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos

Portugal

Amazing experienced driver helped us maximize our time where we wanted to in Nazare. Great way to see more of Portugal on way out!

Quality of Experience

Guides, Drivers and Staff

Fantastic driver very kind, lots of interesting discussions along the way

Transport

Portugal - Important Trip Information: Please Review Before Departure

Portugal

Hector did a great job putting together all kinds of tips and even some helpful Portuguese phrases :) and restaurant recommendations

Quality of Experience

Guides, Drivers and Staff

Transport

Into the Sea Caves of Lagos: Ponta da Piedade by Boat

Portugal

You have to see it to believe how stunning it is! We took the boat (not kayaks) and jumped into the Atlantic from the boat :) so fun

Quality of Experience

Guides, Drivers and Staff

Transport

Uber to boat launch area to save time

Explore Porto’s Hidden Gems with a Local Guide

Porto

Loved the 2 hour e- tuk tuk tour. Great way to get a feel for this beautiful city!

Quality of Experience

Porto is pretty lots of history/architecture

Guides, Drivers and Staff

Friendly and proud of their city/portugal

Transport

Algarve Wines & Traditional Lunch at a Quinta

Portugal

Spectacular lunch in this very old authentic spot . Met some nice people from Uk and USA

Quality of Experience

Authentic and beautiful

Food

Delicious simple spread

Transport

Take an uber or bolt

Exploring Sintra & Cascais: Palaces, Cliffs & Coastline

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Lisbon by Electric Tuk-Tuk

Portugal

You need to do this! Get a driver who is local and learn so much in a short time . Jon was great! Grew up in Lisbon!! There is no way you can see as much walking the up and downhills is insane

Quality of Experience

Transport

Toured old city - spectacular view over to Great views narrow streets lots of fun

Our guides were very good, knowledgeable and engaging.
The person who booked our accommodations
Did not deliver what was promised, did not offer us private transfers. Very disappointing
I will never use your company again. I will definitely give you a poor review on trip advisor

Our trip to London was absolutely wonderful, and I couldn’t be happier with our experience using Kimkim!

From the initial planning stages through our arrival and departure, everything was thoughtfully coordinated and well organized. Jane was a pleasure to work with, responsive to our questions, and accommodating whenever we needed to make adjustments.

I especially appreciated the assistance we received when selecting our hotel. Jane was incredibly helpful in working through the different options to find accommodations that suited our preferences and budget. We ultimately chose The Queen’s Gate Hotel, and it was amazing! We were absolutely delighted with our choice, and it was the perfect home base for our London adventure.

Our itinerary offered a wonderful combination of British history, sightseeing, and memorable experiences, while still allowing us time to explore on our own.

Some of our favorite highlights included visiting Buckingham Palace and the Queen Elizabeth II exhibition, exploring Westminster Abbey and the Churchill War Rooms, and enjoying a beautiful afternoon tea at Kensington Palace. The entire experience exceeded our expectations, and we came home with wonderful memories!

My only constructive feedback concerns our Windsor Castle, Stonehenge, and Oxford excursion. We had originally booked a tour that included just Windsor and Stonehenge, but unfortunately, the tour operator canceled approximately five days before our departure. Jane and the Kimkim team were quick to accommodate us with an alternative that included Oxford, which we genuinely appreciated.

However, the replacement tour was on a full-size coach bus with a large group, and the day felt very rushed. With three destinations to cover, we had limited time at each location, making it difficult to fully enjoy the experience. In hindsight, I would have preferred a smaller-group or more private tour, even at an additional cost, allowing us more time to explore without feeling hurried.

That said, I recognize that the original cancellation was outside Kimkim’s control, and I appreciate the effort made to ensure we didn’t miss out on these destinations.

Overall, I would absolutely recommend Kimkim to anyone planning a trip to London. The communication, organization, attention to detail, and personal assistance made the entire process easy and enjoyable. I would happily use their services again for a future adventure!

Hotel Review

The Queens Gate Hotel

London

We absolutely loved our stay at The Queen’s Gate Hotel during our recent trip to London! The hotel was a wonderful choice for our visit. Its location in South Kensington was fantastic, with easy access to so many of the attractions we wanted to explore, while still being situated in a lovely neighborhood. We were especially pleased with how well the hotel suited our needs as two friends traveling together. It provided a comfortable and welcoming home base after our very full days of sightseeing, shopping, and exploring London. We couldn’t have been happier with our choice of accommodations. The Queen’s Gate Hotel was a wonderful part of our London experience, and I would absolutely recommend it to anyone planning a visit. We would happily stay here again!

Authenticity & Character

Neighborhood was great

Location

Great location in Knightsbridge!

Staff

Friendly and helpfull

Cleanliness & Comfort

Rooms were pristine!

Activity Review

Soho Evening Food Tour

London

We enjoyed our London food tour and appreciated the opportunity to explore different places and sample a variety of foods. However, I felt the experience was better suited for an afternoon outing rather than an evening food tour. As our guide explained, the tour was originally designed for the afternoon, and that became apparent in the types of establishments we visited. We began with a cinnamon bun and continued to several casual, quick-service locations, including a very small Chinese takeaway. While it was interesting to experience these different spots, the overall selection felt more like a casual daytime food crawl than the evening culinary experience we had anticipated. I would have preferred a little more variety in the atmosphere and dining experiences, particularly given the evening timing. Overall, it was a pleasant experience, but I would recommend positioning this particular tour as an afternoon activity or adjusting the stops to better complement an evening outing.

Quality of Experience

Food

Guides, Drivers and Staff

Alexia really knocked it out of the park! Truly an amazing experience from start to finish. The travel was immaculately coordinated, the daily adventures planned were exciting, and the hotels were fit for royalty! An unforgettable and unique experience in France, perfectly tailored to our dreams. We will absolutely be booking through KimKim again!

Our initial planning of out trip to Japan was very easy & exciting. Eleanor quickly responded to our questions and understood the type of experience we were looking for. Once we booked the trip and reviewed the itinerary, we found several errors and contradictory information. When this was pointed out, Eleanor quickly acknowledged the mistakes and fixed them. The planning of having to get ourselves to the Kimono experience/tea ceremony first thing on the first morning after arriving was stressful, as we had to navigate the subway system during rush hour while we were jet lagged and in a hurry. After that our guides made everything easy and interesting. We enjoyed 5 days of hiking on the Kumano Kodo Trail, also arranged by Kimkim. The luggage transfer was flawless. Our first night accommodation on the hike was by far the best. The host family was warm & inviting. The guest house was excellent. The 2nd night in Chitkatsuru was well below acceptable. After that 3 night of futon on the floor. Would have been nice to have had the option of western style bedding the last night at the resort in Katsura. All-in-all a very good tour.

Working with Nikola for our first trip to Croatia was fantastic. It was easy to set up phone calls to plan our trip. He contacted us every day during our trip to check in and review the itinerary for the following day. He arranged, top-notch accommodations, excellent guides and lists of activities and restaurants, all of which met our needs perfectly.

Our first day in Split, we had a private tour of Diocletian’s palace given by Salvador. He was knowledgeable and friendly. The next two days we had tours of Krka park, Klis Fortress, Sibenic and Trogir guided by Ivana. She has spent so much time in the national park that she knew the location of every frog and snake! From Trogir we traveled to Dubrovnik by way of Mostar. Our driver, Alen, helped facilitate getting across the border to Bosnia and back seamlessly. The private tour of Mostar, with a guide also named Alen, was memorable and informative. In Dubrovnik, we stayed at a magnificent hotel overlooking the Adriatic sea. We received a free upgrade to a villa. The views and amenities were five star. We had a private tour of the old town with a guide who was a university trained archaeologist (also named Ivana). She had lived through the siege in the early 90s and was open to discussing her experiences.

In summary, I cannot say enough good things about how this trip turned out. Every guide, driver, and restaurant recommendation was top-notch. Most of all, I appreciate the transparency in terms of what to expect with every aspect of our trip. This was not the case with other travel companies we have used..

Hotel Reviews

Hotel More

Dubrovnik

Beautiful views. Wonderful amenities, including pools, spa and saunas. Waterfront walking path accessible to beaches and restaurants.

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Staff

Cleanliness & Comfort

Heritage Hotel Santa Lucia

Split

Perfect location in the heart of the old town of Split. Fantastic breakfast each day. Comfortable room. Friendly staff.

Authenticity & Character

Location

Walkable to everything

Staff

Cleanliness & Comfort

Activity Reviews

Private Half Day Tour to Klis Fortress & Trogir

Croatia

Another fun day seeing the sights and immersing in history with Ivana

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Guides, Drivers and Staff

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Private Day Trip to Krka National Park & Šibenik

Croatia

Ivana knows Krka like the back of her hand. Also enjoyed learning about her family and Croatian culture

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Private Walking Tour of Split

Croatia

Enjoyed our tour with Salvador. He is extremely knowledgeable and friendly.

Quality of Experience

Everyone we met as guides and drivers were great In particular want to commend Fernando in Buenos Aires and Maria and driver in Mendoza.

Hotel Reviews

Amérian Executive Mendoza Hotel

Mendoza

This was just an overnight stay

Authenticity & Character

Location

Near some very nice restaurants

Staff

Cleanliness & Comfort

Club Tapiz

Maipú - Mendoza

Nice place, staff was very friendly and helpful. It is outside Mendoza.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Was a cool spring and the room was cold

L'Hôtel Palermo

Buenos Aires

Great location very helpful friendly staff

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Staff

Cleanliness & Comfort

Activity Reviews

Dinner Tango Show at Café de los Angelitos 🍷🎶

Buenos Aires

We did this on the first evening and it was great.

Quality of Experience

Food

Guides, Drivers and Staff

Everyone at the Cafe were very professional

Transport

Fire at Height - Full Day with lunch included

Mendoza

This was true highlight.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Maria was great! Everyone we interacted with were wonderful

Transport

Our driver was great

Uco Valley Experience - PRIVATE

Mendoza

This was fun experience and the lunch was nice. This a packaged selection of wineries

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Maria was the best!

Transport

Our driver was great

Half day tour Tigre & Delta with time to Lunch

Buenos Aires

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Guides, Drivers and Staff

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🥩🍷 Traditional Argentine Food Tour

Buenos Aires

We had already had done some higher end tasting of food before the tour. The best part was a bit of walking and best was visiting with the guide and sharing her story

Quality of Experience

Food

Guides, Drivers and Staff

City tour + Colon Theatre on private service

Buenos Aires

Frenando and driver was great very informative and did some tailoring to our interests

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Guides, Drivers and Staff

Transport

I learned a great deal in planning this trip with Coraima. I had worked very hard on what I wanted to see and do. She had put it all together and with 2 months before we paid our bill. I then noticed a few changes or things that logistically that would not work and requested changes. That was a bit of a no no. But she went to bat for me and made each of them come true. The accommodations in Seville exceeded our expectations. We had a 2 hour guide to begin our time in Seville. She was not terribly inciteful but very nice. BUT, the brilliance of the guide, Carlos that we had for 3 different 9 hour day adventures outside of Seville was the BEST. He knew every detail both historically , culturally gastronomically. He knew people everywhere we went and so he could really coordinate timing and every detail. We only used Kim Kim for train to Madrid and hotel. The location was perfect and although hotel could use a bit of updating, the staff etc were terrific. Kim Kim has once again given us a great trip with lasting memories!

Hotel Reviews

Room Mate Alba

Madrid

Initially, when we walked into this hotel we felt a bit if disappointment it wasn’t as updated as to style as what we’ve experienced. It looked a bit work. But we learned as time went on. . The location was fabulous. In the barrier des Lettres, far more intimate and interesting than most if Madrid. The breakfasts had much to offer but only moderately good as to quality. The rooms were comfortable and the showers very good. Staff- lovely. We ended up feeling glad we had stayed there!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique Casa del Poeta Sevilla

Sevilla

This hotel exceeded our expectations. The location was quiet and intimate. The hotel was so lovely. Every large space as well as the rooms the breakfasts were incredible and the staff so accommodating. Each nite for 45 minutes , we had a Spanish guitarist and could enjoy a glass of wine. Beds and towels also luxurious.

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Staff

Cleanliness & Comfort

Activity Reviews

Private Day Trip to Córdoba from Seville

Seville

The Mosque is truly spectacular and our guide Carlos, had a dear friend who gave us a private tour. A true wonder. Only problem was the time of year the town was PACKED with tourists like us and it was very hot. Glad to have seen the Jewish quarter and its history.

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Guides, Drivers and Staff

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Flamenco Show & Museum Visit

Seville

So glad we booked it for evening. I’ve seen flamenco, but the man was a superstar. Really enjoyed.

Quality of Experience

Private Cádiz & Jerez Day Trip with Sherry Tasting

Seville

Ten great hours. Cadiz lovely to walk the town and visit Mercado. Onto Jerez for the equestrian show which was brilliant. Fabulous lunch at Alcala, another Michelin. Also sherry tasting at Lustau. A great day.

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Private Ronda & White Villages Day Trip

Seville

We loved this portion of our trip… both the visits and our guide. Sentinel is a must to see and experience. Zahara had a film being shot there which was fun and Ronda. Had a Michelin lunch( due to Carlis’ expertise) over looking the gorge.

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It was a great trip to wine country and Paris. Our guide, Alexia, was fantastic; very responsive, attentive, and available thoughout planning and the visit. We both learned a bit about what works for me and my partner. Every single guide we encountered was as good as you could hope for. The baking classes were perfect and we learned a great deal. I’m looking forward to planning a Spain/Portugal trip with Alexia next summer.

Trip was fabulous with seamless transfers, great car rental, excellent guides, georgé, Jamie, Carlos. Picos de Europa was beautiful even though it rained almost the whole day, trip to French Basque was really nice, cities were really enjoyable. Food was excellent. Raquel made a great trip for us. It was very nice,

Hotel Reviews

Hotel Bahía

Santander

Authenticity & Character

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Staff

Cleanliness & Comfort

Parador de Fuente Dé

Fuente Dé, Cantabria

Authenticity & Character

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Staff

Cleanliness & Comfort

Zinema7

San Sebastian (Guipuzcoa)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hesperia Bilbao

Bilbao

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Beatnik Rural Hotel

Vedra, A Coruña

Authenticity & Character

Location

It was a drive to Santiago for restaurants, but things were booked in town

Staff

Cleanliness & Comfort

Activity Reviews

San Sebastian Pintxo Experience

San Sebastián

Tour was fun and food was great

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Guides, Drivers and Staff

Transport

Where the Camino Ends: A Guided Walk Through Santiago

Santiago de Compostela

Carlos was great with a wealth of history knowledge

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Guides, Drivers and Staff

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A Day at Lakes of Covadonga & Covadonga Sanctuary

Spain

Jorgé was great guide and even provided umbrellas for the rainy day. Trip was beautiful!

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French Basque Coast: Biarritz & Saint-Jean-de-Luz

Spain

James was great guide and tour was great

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Guides, Drivers and Staff

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A Basque Country Excursion: Jaizkibel Hike, Txakoli Winery & Hondarribia

San Sebastián

So nice- James was excellent guide

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Guides, Drivers and Staff

Transport

Our agent, Zehra, did a wonderful job helping us plan our 3 days in Istanbul. We were picked up and taken to the airport. Our hotel was charming and in a wonderful location. The staff and breakfast were great. We did two days of walking tours with a lovely guide named Eda. She was very knowledgeable and very helpful. We had such fun with her- we invited her to visit us in America.

This was my second trip with Kim Kim- and both were flawlessly executed! I plan to travel with them again in the future.

We loved our entire experience with KimKim - very responsive, very easy to work with, and knowledgeable.

Hotel Reviews

The Inn on Loch Lomond

Inverbeg

Very beautiful location and great staff. Comfortable rooms, well appointed.

Authenticity & Character

Location

Not near the town, but fine for us as we had a car.

Staff

Front desk staff was awesome!

Cleanliness & Comfort

Victoria House Bed and Breakfast

Fort william

Wonderful staff and well appointed rooms; food was great and the bed was comfortable. We appreciated having minifridge as well and used the hot tub which was spotless and well maintained. It is not right downtown but there are things around the Inn to do.

Authenticity & Character

Location

Be aware that you will need to drive if you want to be in the town area. Lots of walking paths around it and cute cafe.

Staff

Cleanliness & Comfort

Loch Eyre House

Portree

The house itself has a beautiful view of the loch. The rooms leave a lot to be desired. They are tiny. If there are two of you each with a suitcase, be prepared to struggle to find floor space for them. The shower is narrow, almost impossible to wash your hair without hitting your arms on the sides, one hand towel, minimal amenities. There is little to no soundproofing and it's like staying in someone's house, so you hear everything. The main room shown in the picture is beautiful but very small so if more than a couple of people want to use it, it's a bit awkward. The hotel is also very far from town, on challenging roads. There is nowhere to walk there for exercise.

Authenticity & Character

Location

If you're interested in being able to walk anywhere, this is not the location for you. If you want to be far from everything with a lot of quiet, it's good for that.

Cleanliness & Comfort

Towels were old, one had a hole in it, the most basic amenities provided. Bed was old and uncomfortable.

Kingsmills Hotel

Inverness

Wonderful stay - large, comfortable rooms, very pretty hotel. Nice pool and hot tub as well.

Authenticity & Character

Location

You can walk to town, but it is at least a 15 minute walk.

Staff

Cleanliness & Comfort

The Allan Park

Stirling

A great place to eat and wonderful staff; however, I would not recommend staying in the basement level. The kitchen is there and the music was very loud. Rooms are tiny but well done.

Authenticity & Character

Location

Easy to walk to everything.

Staff

Cleanliness & Comfort

Activity Reviews

Loch Lomond Sunset Cruise

Loch Lomond

This was sold as a sunset cruise, but it was at 3:30 so there wasn't much of a sunset. You are gone for 1 hour and it's a very cursory view of the lake. The boat was very nice and the information was good to know.

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Loch Ness and Caledonian Canal Cruise

Inverness

Beautiful views and hilarious guides on the trip.

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Guides, Drivers and Staff

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Stirling Old Town Private Walking Tour

Scotland

Perfectly paced trip - our guide was incredibly knowledgeable (and patient) with all of our questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Didn't apply

Bespoke Private Isle of Skye Tour from Portree

Scotland

Trevor was amazing - the best day of our entire trip. He was incredibly knowledgeable and patient with us, and worked with us to give us the best day. He thought of everything, including bringing us hot tea, towels, snacks, raincoats - you name it. Wish we had Trevor with us on the rest of the trip!

Quality of Experience

Guides, Drivers and Staff

Transport