Kimkim Trip Reviews

sandy from Kim Kim was terrific! Everything from start to finish was handled with care and great execution. I would use them again and would highly recommend. They were also flexible when we changed our plans on them and were very accommodating. Thank you!

Activity Review

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Personal handling was great

Food

Guides, Drivers and Staff

Very personable

Transport

We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had been hoping for, and the private boat experience that was planned didn't happen.
Overall, it was a good trip, but it lacked the attention to detail and exceptional experiences that made our previous KimKim trips so memorable.

Hotel Reviews

Parlamento Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Meridiana

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Davanzati

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ca Gottardi

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Quirinale

Rome

Average hotel, far walk from center of town

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Best of Florence Walking Tour with David & the Duomo

Italy

Venice Gondola Ride

Venice

Was so fast and the boat rower didn’t acknowledge us or answer any of our questions. He was texting and on the phone the whole time.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Colosseum Tour Including Roman Forum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Tour & Sistine Chapel

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Italy

Quality of Experience

Guides, Drivers and Staff

Elliot was amazing and gave us a wonderful experience.

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

Spent way too much time on the island of Capri and not enough time on the water swimming and seeing the grottos. We as a group wanted to spend less time in Capri and more time on the water and the staff said no.

Quality of Experience

Guides, Drivers and Staff

Transport

Shared Murano and Burano Excursion

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gelato & Biscotti Making Experience

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together!

The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential!

Hotel Reviews

Hotel A La Commedia

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

We saw a few ants in the bathroom and living room floor. I notified the front desk staff and they said they would take care of it.

Hotel Florida

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Navona Colors

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Roman Pizza Making Experience

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Italy

Italy

Quality of Experience

Amalfi Coast Day Trip with Positano Boat Transfer

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Private Family City Highlights by Golf Cart

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Visit with Arena Floor Access

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venetian Highlights Walk

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Italy

Italy

Quality of Experience

I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am departure) request for fast track assistance on the outbound flight from HCM. I really appreciated Long's responsiveness and thoroughness. His recommendations matched our asks well and he frequently provided multiple alternative options for us to choose from before we finalized everything. Communicating using the Kimkim platform was very easy, especially the ability to provide feedback and ask questions about specific parts of the itinerary. We had a great time on the trip and everything went really smoothly. I'd be happy to work with both Kimkim and Long on another trip in the future. Thank you for all the help!

Hotel Review

Capella Cruise

Halong

Very nice ship, beautiful cabins and nice pool deck. Food was average. Activities were ok - somewhat limited but I think that's pretty standard for the 2 day/1 night cruise.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

VIP Fast Track Service

Vietnam

Quick and efficient.

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner at Ngoc Son Residency

Hue

Very interesting home and host in a beautiful garden. Great conversation. Food was good but not particularly memorable with the exception of the shrimp dish.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

Very useful. The passport and security lines at the airport were incredibly long - very glad we paid for this service.

Quality of Experience

Guides, Drivers and Staff

Transport

Coconut Fragrance Cooking Class

Hoi An

Favorite activity on the trip. It is an authentic local family business run at a small scale and focused on providing a great experience for their customers. The market tour was a lot of fun and very informative. The cooking lesson was very well organized and the food recommendations were great. The seasoning and the dishes were really well chosen.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our specialist was knowledgeable and recommended some great activities that we did not think of.
All of our guides were amazing. Everything went flawlessly. Great trip!

This trip was amazing and everything we asked for. Lots of historical sites and especially a lot of activity! Adam and Summer did a great job organizing our trip and making sure all the logistics were taken care of. All we had to do is show up and enjoy. We loved each location and all the activities that were arranged. They definitely listened to us and our needs. So grateful for such a wonderful experience.

Hotel Reviews

Hotel Britania Art Deco

Lisbon

Great location. Not near the noise but close and walkable to the sites. Very uniquely decorated and very tastful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Really enjoyed our stay here. Really close to hiking the Algarve cliffs which we took full advantage of. Also, fairly close to the old town which we did walk over for dinner one night. The property is clean and the water views are excellent. The pool was expansive and the breakfast was superb.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mercure Porto Centro Aliados

Porto

Loved this hotel. It was right in the heart of town. We actually were close to the Portugal football viewing center for the World Cup just steps from our hotel. The beds were comfortable and the breakfast offered many healthy options.

Authenticity & Character

Loved the back patio and garden area. You normally wouldn't see this in the heart of town

Location

Completely walkable to key areas of town

Staff

Cleanliness & Comfort

Activity Reviews

Ponta da Piedade Kayaking Adventure

Lagos (Algarve)

The best way to see the Algarve is right from the water. We had terrific guides and we kayaked in all the nooks are crannies.

Quality of Experience

The best!

Guides, Drivers and Staff

Transport

🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade

Lagos (Algarve)

Stunning views along the algarve coast. Took lots of photos of the sunset along the hike. Easy path to view

Quality of Experience

Dolphin Watching & Benagil cave

Lagos (Algarve)

Enjoyed the boat ride and going in and out of the caves and watching the dolphins swim along the boat. Took lots of videos

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

A guide Rodrigo was great. He knows Lisbon really well. What a great way to see the sites too!

Quality of Experience

Guides, Drivers and Staff

Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit

Lisbon

A must see. Really enjoyed the Palace and Sintra. Enjoyed the personal guide and all the history that was shared.

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Day Trip with Wine Tastings & River Cruise

Porto

Excellent day driving through the Duoro valley tasting local wines and viewing the site. Our guide Andrea was fantastic and really clicked with the group.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip was amazing! It was wonderful working with our local specialist, Fleur! She asked about our family and the types of things we like to do. She worked with our input to finalize the itinerary, and then took care of all of the arrangements.
It's very difficult to narrow down to a favorite part of the trip, but some highlights were the wetlands canoe trip with Majel outside of Amsterdam, our full day castle sightseeing tour around Dinant with Joris, and our day trip to Delft. All of our city and/or food tours were amazing as well.
This trip created so many special memories for our family. Thank you to Fleur and KimKim for this amazing experience!

I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and polite, the activities were the type of things I love doing while traveling.
This time I traveled by myself and felt safe the entire time, plus I never felt the need to worry about anything, as everything was already taken care of.
I'm very thankful to everyone on the team, Long especially, for making this an amazing journey.
I'm sure I'll be in touch again soon.

Hotel Reviews

Chanalai Romantica Resort

Phuket

Super friendly staff. The location was ok, where most hotels are. Very near the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Chai The Colonial Hotel & Spa

Chiang Mai

Loved staying here. It was a good location, very nice spa.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silom Serene Hotel

Bangkok

Beautiful hotel, confortable and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acnos Hotel

This hotel is ok, a bit old and outdated, but clean and well located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Saga Hotel Hoi An

Hoi An

My favourite hotel of this trip. Loved it here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doris Cruise

This was my least favorite place to stay. I only stayed for one night, and while I was getting ready to check out I was looking through the room to make sure I wasn't leaving anything behind only to find trash under the bed... not only was it dusty there was a plastic bottle, a tissue and a Qtip. I felt very disgusted knowing the room I slept in hadn't been clean before. The walls were also dirty and the soap dispensers empty. I left this feedback while checking out and the staff approached me, apologised and didn't charge me for one drink I had. They took notes and photos and assured me they would work on improving, which I do appreciate.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hong Ngoc Dynastie Hotel & Spa

Hanoi

Super friendly staff. I really liked this location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day Chiang Mai City Tour with Tuktuk (N)

Chiang Mai

Cool tour. Got to see the city, learn about it, make a ring. My guide was very sweet and super knowledgeable.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)

Ha Long Bay

Nice views

Quality of Experience

Guides, Drivers and Staff

VIP Fast Track Service

Vietnam

Useful

SkyWalk - Full Day at Elephant Nature Park

Chiang Mai

Beautiful experience. So important to know it's an ethical park and everything is done with the elephants' wellbeing in mind.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Maeklong Railway Market and Damnoen Saduak floating market - Half-day

Bangkok

Lots of fun. The guide knew a lot of locals so that made the experience better.

Quality of Experience

Guides, Drivers and Staff

Transport

Colors of Bangkok - Joint in group

Bangkok

Very fun day! Got to see a market, had great food, biked, learned about the culture. I really liked this day.

Quality of Experience

Guides, Drivers and Staff

Transport

Cham Island Full day Snorkeling tour

Hoi An

It was ok, but too crowded and too far for me. You spend a lot of time getting there, so if you don't love it, it doesn't feel like it's worth it. The snorkeling spot wasn't that good... there wasn't too much to see.

Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )

Ho Chi Minh City

Favourite night! Everything was incredible, our jeep, the tour, the food, the guide. Loved this experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mekong Delta Group Tour (My Tho - Ben Tre) (updated)

Ho Chi Minh City

Sadly, one of my least favourite experiences. I say sadly, because my guide was great, he was friendly and engaging. He tried to make this a great day. However, the island had some things I disliked: horse pulling carriages, crocodiles being bred for leather, snakes for photo ops. It didn't feel right. The river canoes were very nice and visiting the temple was good too.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tra Nhieu Village - Kim Bong Eco Tour

Hoi An

One of the funnest experiences on this trip. My guide was great, took me to some very local spots.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)

Ha Long Bay

Really beautiful views, the Cruise itself wasn't great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Join Cooking Class and Market Tour in Hanoi

Hanoi

Lots of fun, made some delicious food!

Quality of Experience

Food

Made by us!

Guides, Drivers and Staff

Transport

Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)

Hanoi

Really stunning place.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fleur planned an excellent trip for us. Sure went through several iterations before we had the perfect trip planned and she was very responsive to us. We particularly enjoyed the multiple private tours she arranged (both walking and biking) in each city we visited. The canal canoe tour was a great break from the busy city. Our castle sightseeing day trip out of Dinant with Joris was a highlight for the whole family. Our accommodations were mostly perfect. The heat wave (outside of everyone's control) made the nights in Dinant without air conditioning a bit miserable. But the location was perfect to walk into town. Fleur was very helpful when we ran into challenges (like cancelled trains or unresponsive taxi services). Overall, I would not hesitate to use Kimkim for our next vacation.

Hotel Reviews

s'Ameuse très Bien

Dinant

Great location to walk into the town center or along the river. Quiet street. Very clean. There was not hand soap for the kitchen or bathroom. And there was no soap for the shower. The lack of soap in the shower is understandable, but no hand soap in the bathroom was not great. I understand that A/C is uncommon in a house like this. But it would have been lovely if they had a couple fans for the bedrooms.

Authenticity & Character

Location

Eric Vökel Amsterdam Suites

Amsterdam

Beautiful and clean. The blackout curtains were magical. Great location for getting to the central station or anywhere in Amsterdam. The in-room laundry was very convenient (but quite slow ~5 hours per small load, so plan accordingly if you are needing to do laundry). Very friendly staff at the front desk.

Authenticity & Character

No real problems. Just kind of vanilla.

Location

Easy walking distance to the central station and to the heart of the old city.

Staff

Cleanliness & Comfort

Activity Reviews

Outdoor Adventure

Dinant

Castle sightseeing day trip from Dinant

Dinant

Joris thought of everything and was very personable. 10/10!

Quality of Experience

Guides, Drivers and Staff

Transport

Amsterdam - Resistance Museum

The Netherlands

Best museum in Amsterdam. Underrated to be sure.

Aleksandra was amazing. We had such a great time and she was so helpful. As with any travel, adjustments need to be made. Aleksandra was incredibly responsive. Our trip was what we had hoped it would be. My wife and I would definitely use her again.

From our initial contact to the end of the trip, this was a wonderful experience. The accommodations were on point to our desires for this experience, the activities were enjoyable and all transfers were timely! I believe Noga and the rest of the team heard our wishes and implemented them very well.

Activity Reviews

Sturlureykir Horses Stable Visit

Iceland

Pleasant and knowledgeable guide, farm with history and care.

Quality of Experience

Guides, Drivers and Staff

Whale Watching RIB Boat

Iceland

Wonderful experience. The guide was personable and professional. The captain competent. The boat was solid and we felt very safe and comfortable.

Quality of Experience

Lots of Puffins up close and dolphins and whales!!

Guides, Drivers and Staff

Transport

Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and really made everything so personalized and fun.
The Sagrada Familia was so beautiful.
The caves in Nerja were amazing, as was the town of Frigiliana. This was a great way to slow down a bit and enjoy the pace of a smaller town.
We loved Valencia and the Science museum campus.
In Madrid, we went to Euphoria - Art is in the Air, which is an inflatable art exhibition. It was so cool to see and interactive for the kids. We really want to see it again in Chicago.

Overall, we loved the people, food, sights, and lifestyle in Spain. We thank Marina so much, and all our guides, for a wonderful trip!

Hotel Reviews

Dear Hotel Madrid

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Just a lot of issues at check in with AC not working and tvs not streaming. The rooms are not as great as other Spain hotels.

Boutique Hotel Luna Granada Centro

Granada

Simple but thoughtful design. The pool is a little small, but the location is very good and staff were helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Molina Lario Hotel

Málaga

We loved the location of this hotel and had the BEST corner front room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SAMAN HOTEL BOUTIQUE

Valencia

The staff here were VERY helpful on transportation guidance and recommendations

Authenticity & Character

The pool and courtyard are a surprising treat for a long day

Location

Staff

Cleanliness & Comfort

Andante Hotel

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Tile Painting Experience

Granada

A fun way to learn about the tile and get to sit down and relax with art

Quality of Experience

Guides, Drivers and Staff

Transport

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Perfect first night activity in Barcelona

Quality of Experience

Food and each location were wonderful!

Food

EVERYTHING! The fried tomatoes, spinach croquetas, and morcilla. All the wine of course! And vermouth

Guides, Drivers and Staff

Boris was funny, knowledgeable and just genuinely great to be on tour with

Transport

Kids’ Journey Through Madrid with Activities & Snacks

Madrid

This was the best way to see some of Madrid's sights while also keeping the kids engaged and interested. We loved this tour and it was the perfect length for time and distance.

Quality of Experience

Guides, Drivers and Staff

She did an amazing job with the games and scavenger hunt style work for the kids. They loved looking for the answers each place we went.

Transport

Guided Visit of Alhambra for Families

Spain

The Alhambra is such a beautiful place to see and walk around in. And I loved learning about the history and culture that shaped it. I would not visit here with young children, unless they are very much into walking around and looking at buildings. It's hard for children that need more movement and action.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Nerja & Frigiliana: Andalusian White Villages

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks

Spain

We loved this chance to see and swim in the coast. Stepan was great with our kids. The landscape was beautiful and we had such a nice day on Costa Brava. It was not crowded and we had a great meal after on the beach.

Quality of Experience

Guides, Drivers and Staff

Our guide was so great with the kids - answering their questions, helping them with the kayak, pulling them around in the kayak, talking to them about the marine and plant life. Terrific!

Transport

Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Last summer my family (7-year-old daughter, 9-year old son, me and my husband and my parents) decided 2026 was the year for our bucket list trip to Iceland. We decided to work with KimKim again after the wonderful experience we had the summer before traveling to Japan.

I reached out to KimKim last June to start planning and they put me in touch with Gummi, our Icelandic travel coordinator and who ended up being our tour guide and driver who was with us for most of our trip. More to come in a moment on Gummi the guide.

As our travel coordinator, Gummi was incredibly responsive and helpful in shaping our vacation. He helped us prioritize the areas of the country that best aligned to the vacation we were looking for, he helped us pick activities and excursions that were great for the kids and my parents alike, and he strongly suggested we didn’t miss out on seeing highlands of Iceland which ended up being most of our group’s favorite part of the trip. His hotel and restaurant recommendations were wonderful; every meal was fantastic.

As a guide, we couldn’t have asked for more!
Gummi’s knowledge of the country, from its history and the Viking Sagas to the volcanoes and eruptions that have shaped the landscape, to the glaciers, and Nordic mythology, his expertise was so impressive. Some of my favorite parts of the trip were hearing Gummi and my son swap their favorite stories about Odin, Thor and the rest of the Nordic gods:). He was so engaged with all of and also was great at managing the time he was with us and when we had time as a family. Yes we could have rented a car and driven ourselves stop to stop but we would have missed out on so much each day that we learned, thanks to Gummi. The conversation in the van rides from destination to destination was as enjoyable as the stops!

We are so grateful to Gummi and KimKim for this amazing experience. It’s our favorite family vacation yet and we give so much credit to Gummi for taking wonderful care of us and treating us like family!

Really appreciated the variety of the 3 different hot springs. Hotels were all great and again, quite different. We’re very glad to have driven north to see that part of the country (less touristy) and then fly back south. Thank you for a wonderful trip! We will definitely consider KimKim for future travel.

This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of our guides kept us going! We loved getting to learn more about Maori stories and history, and we still talk about meeting that cheeky kea during the Kapiti Coast tour in Wellington. My friend particularly adored her spa experience at Wai Ariki. I would also like to mention that we appreciated how exceptional our tour guides were. They all had such personality and warmth, and we were so grateful for the intimacy of the tours. We were also pleasantly surprised by having spots reserved for us during the ride to the Walter Peaks farm dinner! Thank you so much for arranging all the details of our trip; this made our time here so relaxing, and we felt that we were in good hands. Overall, we made so many memories during our time here in New Zealand!

Charlotte with kimkim did a wonderful job helping plan my family’s vacation. On very short notice, she put together a wonderful plan going from Adelaide to Melbourne along the great Ocean Road. She was always very responsive to all of the many questions that I had. I would not hesitate to use them again.

We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan.

From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems, cultural experiences, incredible food, and unique activities.

We traveled through Tokyo, Kanazawa, Osaka, Kyoto, and Hakone, and somehow managed to fit more into 13 days than we thought possible. In fact, several locals commented that they couldn’t believe how much we experienced in such a short amount of time! Despite the packed schedule, the trip never felt chaotic because every detail was so well organized.

What truly set Sandy apart was her knowledge, flexibility, and responsiveness. She patiently worked through countless revisions as we refined our plans, always offering thoughtful suggestions and creative ideas that made the itinerary even better. Throughout the planning process, she was incredibly easy to work with and consistently responded quickly to every question we had.

It’s clear that Sandy genuinely cares about creating unforgettable experiences for her clients. If you’re planning a trip to Japan, do yourself a favor and work with Sandy - you won’t regret it!

This was an amazing trip!! I can’t explain how much fun I had. Samantha did great organizing my trip and adding all the things I wanted and even those I didn’t know I wanted. I had fun meeting Sienna (another KimKim specialist) on one of my tours. I love that the specialists experience everything for themselves so they know what clients will experience. My one tip - go on the sailboat tour with David!!! He was a gem. One of my tours was cancelled bc there weren’t enough people, but it ended up being perfect because o was able to get out in Sydney with no agenda or timetable.

Hotel Review

Little National Hotel Sydney

Sydney

The rooms were small, but it was great. I slept great every night. The bed and pillows are amazing. I wish they had more food options, but what they had was delicious. My uber had an issue with the drop off and pickup location because it says no stopping on the street, but that’s really the biggest issue I had.

Authenticity & Character

Location

Staff

Most of the staff were good, but a couple I felt as though I was interrupting them.

Cleanliness & Comfort

Activity Review

Sydney Harbour Afternoon Sailing

Sydney

DO THIS! 100% recommend this to everyone. David is amazing. The tour was fun and learning all the history was fun. Great food too!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such great experiences curated and planned for us took the trip to another level...and all we had to do was show up! We only had one small glitch while in Italy....the day we were in Florence we were not permitted to tour the Duomo, which had been advertised on our daily itinerary, and was something we were very excited for, and very sad to have missed. When I reached out to my local Kim Kim advisor, I was told that the itinerary did have "fine print" that indicated that some venues may be closed upon arrival, therefore we technically should have been prepared for that outcome. As we were very disappointed in missing one of the biggest attractions in Florence (after being told it was part of the itinerary), Kim Kim listened to my concerns and immediately issued us a monetary refund for that portion of the day for our inconvenience and disappointment (even though entrance to the Duomo is free). This small glitch was the only negative experience we had in our 12 days in Italy. I would definitely use them again, and plan to for an upcoming trip. Kim Kim made our 30th anniversary trip to Italy an exquisite adventure that we will treasure for years to come!

Hotel Review

47 Boutique Hotel

Rome

Great location, wonderful staff and rooftop restaurant. Would definitely stay here again and recommend to a frienc.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Best of Florence Walking Tour with David & the Duomo

Italy

We were disappointed that the description of the itinerary included entrance to the Duomo, only to find out that it was not open on the day of our tour. Our guide said that the tour operators knew this, and should not have advertised it as open.

Quality of Experience

Wine Tasting at Bolgheri Castle on the Etruscan Coast

Italy

Quality of Experience

Guides, Drivers and Staff

Terrace Lunch with Vineyard View and Wine Tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Wine experience in Montepulciano

Italy

Quality of Experience

Guides, Drivers and Staff

Highlights of the Vatican & Sistine Chapel Tour

Italy

I wish I had known that St. Peter's Basillica would be closed by the time our tour ended. I would have arranged to have made a separate visit there during it's open hours. I was disappointed that we did not get to have this as part of the tour, but I did have the time of the tour, so I could have done some better investigation and planning ahead of time.

Quality of Experience

Guides, Drivers and Staff

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Larger group, but the guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Self Drive from Cortona to Rome with Orvieto en-Route

Italy

We LOVED Orvieto, and were so glad that it was recommended to us as a stopping point@

Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Our trip to Belize was wonderful. This was a change of plans vacation, so it was books with just a couple months notice. With this timeframe and no knowledge of the country, I booked with this company to do an overview vacation, and I have to say, I was very impressed. Our guides and driver's showed every time, on time, full of information, and ready to go. We did both San Ignacio and San Pedro. Each for four days, and everything was nice and well planned out. We really enjoyed San Ignacio more than San Pedro, but this is a personal choice. If you are a beachy family, then the islands is where you want to be. We really enjoyed the archeology and history - although my kids may say otherwise. Everyone in Belize was friendly and very helpful, especially Carino and the folks that drove and guided us. I honestly did not have to worry about anything other than getting my family to the lobby on time. I highly recommend this company.