Kimkim Trip Reviews

4.8
Based on 22,087 ratings
Read 22,087 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a fantastic trip to Ireland. Dean did ...
Ireland | Sep 5 - Sep 18, 2026

Timothy
Timothy D.
Atlanta, GA | Reviewed on Sep 29, 2026
We had a fantastic trip to Ireland. Dean did a great job communicating with us during the initial process and planning phase and Katie checked in every day to make sure we were doing ok and on track. Every tour we did from Trinity College in Dublin to our personal guided tour around the Ring of Kerry to our ferry to the Aran Island went smoothly and met all of our expectations. The team set us up in accommodation that were comfortable all with excellent kitchens and service. Thanks for a... Read more

We had a fantastic trip to Ireland. Dean did a great job communicating with us during the initial process and planning phase and Katie checked in every day to make sure we were doing ok and on track. Every tour we did from Trinity College in Dublin to our personal guided tour around the Ring of Kerry to our ferry to the Aran Island went smoothly and met all of our expectations. The team set us up in accommodation that were comfortable all with excellent kitchens and service. Thanks for a great vacation Dean. Tim and Ashley

Hotel Review
Clew Bay Hotel
Westport,

Clew Bay was a special treat. Family run, friendly service and comfortable rooms in a the lovely town of Westport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 30, 2026
Thank you so much, Tim and Ashley, for your wonderful review! We’re delighted to hear that you had such a fantastic trip to Ireland and that everything from the planning and communication to your tours, accommodations, and ferry to the Aran Islands went smoothly. It was a pleasure helping you plan your journey, and we’re especially glad that Katie’s daily check-ins helped ensure everything stayed on track. We truly appreciate your trust in us and are so happy that your experience met your... Read more

Thank you so much, Tim and Ashley, for your wonderful review! We’re delighted to hear that you had such a fantastic trip to Ireland and that everything from the planning and communication to your tours, accommodations, and ferry to the Aran Islands went smoothly.

It was a pleasure helping you plan your journey, and we’re especially glad that Katie’s daily check-ins helped ensure everything stayed on track. We truly appreciate your trust in us and are so happy that your experience met your expectations.

Thank you again for choosing us for your Irish adventure. We hope to welcome you back to Ireland for another unforgettable trip in the future!

Warm regards,
Dean & the team

All the guides were very knowledgeable about ...
Italy | Sep 20 - Sep 28, 2026

C
Colm K.
Verona, WI | Reviewed on Sep 29, 2026
All the guides were very knowledgeable about their expertise and I would say Eric at Starbikes in Rome was the most personable and made the ebike experience on Via Appia very enjoyable.Chiro was great and I enjoyed chatting with him about all things Italian. I enjoyed the Hecanleneum tour over Pompeii. The hike with Francesco was great. Napoli was a little chaotic for our party, our gude was was good and she explained alot about the history of the city. We had to cancel Monte Cassino... Read more

All the guides were very knowledgeable about their expertise and I would say Eric at Starbikes in Rome was the most personable and made the ebike experience on Via Appia very enjoyable.Chiro was great and I enjoyed chatting with him about all things Italian. I enjoyed the Hecanleneum tour over Pompeii. The hike with Francesco was great. Napoli was a little chaotic for our party, our gude was was good and she explained alot about the history of the city. We had to cancel Monte Cassino because of the rock fall but still we got a lot into our week in Italy. Thanks for all your help with the daily brief emails of what to expext - I never had that on a KimKim before and it was very helpful.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 29, 2026
Hi Colm, thank you so much for your review and I'm really pleased it all went smoothly. Napoli is indeed one of those cities you either love or hate, there is so much to see, and has so much character, but it's not to everyone's liking. This is why I always suggest a guide so you don't feel lost and you get to see it from a different prospective. Being in touch daily allows us to not only help with reminders but to prevent any problems or fix them within minutes, it also helps guests know... Read more

Hi Colm,

thank you so much for your review and I'm really pleased it all went smoothly.

Napoli is indeed one of those cities you either love or hate, there is so much to see, and has so much character, but it's not to everyone's liking. This is why I always suggest a guide so you don't feel lost and you get to see it from a different prospective.

Being in touch daily allows us to not only help with reminders but to prevent any problems or fix them within minutes, it also helps guests know if they need help we are just a text message away, from finding the nearest chemimst to not knowing where to go for pizza!

Thanks again for booking with me Colm and I look forward to your next trip to Italy!

Melanie

We had a great experience from start to finis...
Greece | Aug 31 - Sep 8, 2026

Alexis
Alexis B.
Kansas City, MO, USA | Reviewed on Sep 29, 2026
We had a great experience from start to finish. One thing that really stood out was how accommodating and helpful the team was when something unexpected came up and we needed to re-book our trip. They made the process easy and stress-free, which we really appreciated. The hotels were clean, comfortable, and well staffed, and we had everything we needed throughout our stay. The activities were also a highlight of the trip. We had so much fun and really enjoyed getting to experience... Read more

We had a great experience from start to finish. One thing that really stood out was how accommodating and helpful the team was when something unexpected came up and we needed to re-book our trip. They made the process easy and stress-free, which we really appreciated.

The hotels were clean, comfortable, and well staffed, and we had everything we needed throughout our stay. The activities were also a highlight of the trip. We had so much fun and really enjoyed getting to experience everything that was planned for us. Our favorite was the catamaran day, it took us to some absolutely STUNNING swim spots!

The itinerary was easy to follow, which made the entire trip feel organized without being overwhelming. We also appreciated the regular check-ins to make sure we were doing well and had everything we needed along the way.

Overall, we had an amazing time in Greece and felt very well taken care of throughout the entire trip!

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arco Solium Suites Milos
Milos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niche Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens

This was so fun! It made viewing the ruins so much more interesting. We both felt like we learned a lot and were able to appreciate the history.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Sailing Cruise with Lunch
Full-Day Sailing Cruise with Lunch
Milos

This was our favorite activity of our trip. We absolutely loved this day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Sep 30, 2026

I'm so glad you and Calab had a blast and we were able to still make this trip happen for you, just a year later! The swim spots & coastline of Milos are so stunning! Always a highlight for me, as well! 🙌 I'd love to help plan a return trip for you two someday! 😌

Amazing Ecuador!
Ecuador | Sep 9 - Sep 28, 2026

S
Sarah S.
Las Vegas, NV | Reviewed on Sep 28, 2026
Ariel Chasi did a fantastic job helping us plan the trip according to our interests, and Sebastian Carrera was an excellent guide who made our trip very relaxing and enjoyable. He taught us so much about Ecuador that we never would have discovered on our own. We really enjoyed the hikes we took at Cotopaxi National Park, Quilotoa Crater Lake, Chimborazo Volcano, and Mandango Mountain in Vilcabamba. Our favorite cities were Quito, Banos and Cuenca. Galápagos Islands were really special for the... Read more

Ariel Chasi did a fantastic job helping us plan the trip according to our interests, and Sebastian Carrera was an excellent guide who made our trip very relaxing and enjoyable. He taught us so much about Ecuador that we never would have discovered on our own. We really enjoyed the hikes we took at Cotopaxi National Park, Quilotoa Crater Lake, Chimborazo Volcano, and Mandango Mountain in Vilcabamba. Our favorite cities were Quito, Banos and Cuenca. Galápagos Islands were really special for the snorkeling and wildlife that we saw there. The trip was an experience we’ll never forget!

Hotel Review
Llullu Llama Mountain Lodge
Isinliví

This is a very unique hotel with lots of charm, and a welcoming staff. Great food too.

Authenticity & Character
Location
The location was great for exploring the small town and taking a variety of hikes in the area.
Staff
The manager made us feel very welcome and all the staff were helpful.
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Sep 29, 2026

Dear Sarah,

Thank you so much for your review! It was a pleasure helping you and Scott plan your trip, and I’m glad to hear you enjoyed the hikes and cities, especially your time in the Galápagos. I’ll be sure to share your kind words with Sebastian. It was wonderful having you here, and I hope Ecuador stays with you for a long time! 😊

All the best,
Ariel

Playtime in Portugal
Portugal | Sep 17 - Sep 28, 2026

Richard
Richard S.
Miami, FL | Reviewed on Sep 29, 2026
Joao
It was a wonderful trip. We just landed and being driven home.
We couldn’t have had a better eleven days of weather.
I will definitely rate your company a five star and we were also very pleased with Rui and Darsi XP.
Our group loved the trip overall.
A couple of suggestions:
When you sent the itinerary all of us missed pressing the details button. I guess we were all new to this type of service and is why there was some confusion on my part in asking you several questions.
The only...
Read more

Joao
It was a wonderful trip. We just landed and being driven home.
We couldn’t have had a better eleven days of weather.
I will definitely rate your company a five star and we were also very pleased with Rui and Darsi XP.
Our group loved the trip overall.
A couple of suggestions:
When you sent the itinerary all of us missed pressing the details button. I guess we were all new to this type of service and is why there was some confusion on my part in asking you several questions.
The only restaurant that we suggest you don’t recommend in the future is Pinoquio in Lisbon. The experience was awful from food to rushed service to screaming kids sitting right behind us.
Most importantly the tee times were later than we would’ve expected. That made for little downtime after golf and before dinner. Especially Mar de Fora. The restaurant had excellent food but we totally missed the ambiance of the sunset.
But as stated the entire experience was amazing including tour of Lisbon, Fado dinner both the boat ride along the coast of the Algarve and sailing up the Tagus. All of the tour guides were informative personal and friendly.
As far as the hotels were concerned we were very pleased with PortoBay Liberdade and the Tivoli in the Algarve. The Miragem is getting dated and you will probably want to consider a different hotel in the future.
Obrigado
Richard

Hotel Reviews
Hotel Cascais Miragem
Cascais

Dated Largest king sized bed I’ve ever seen Too large for our tastes A convention was there during our stay Word has it that it is being redone soon Lobby bar pool area pleasant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renovation
Tivoli Carvoeiro
Lagoa

Once again beautifully located Walking distance or hotel buggy service to town Great restaurants in area Pool and poolside clean and accommodating Pool service excellent

Authenticity & Character
Location
See above
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Well located Friendly staff Clean and comfortable Wait staff excellent I’m writing 5 star on each not sure how it’s coming through

Authenticity & Character
See above
Location
Just off the main street quietly situated Not enormous so more manageable Food preparations were much better than expected
Staff
See above
Cleanliness & Comfort
Room lobby
Activity Reviews
To Eat Suggestion: Black Salt (Carvoeiro)
To Eat Suggestion: Black Salt (Carvoeiro)
Algarve

Well prepared food Great chef presentation of food Not commercial but authentic

Quality of Experience
Guides, Drivers and Staff
Transport
Uber
To Eat Suggestion: Touriga Wine & Dine (Carvoeiro)
To Eat Suggestion: Touriga Wine & Dine (Carvoeiro)
Algarve

Great dinner Waiter was very helpful Told us we were ordering too much food He was right despite taking his recommendations The Red Snapper for four was more than enough Apps were bread olives olive oil and cheese Thank god we didn’t order a full appetizer

Quality of Experience
Guides, Drivers and Staff
Transport
Uber
To Eat Suggestion: O Faroleiro
To Eat Suggestion: O Faroleiro
Cascais

Perhaps our best meal On the ocean Philip (who titled himself the Captain) prepared a spectacular meal. My wife and I had been to Portugal 26 years before and had a fish baked in salt. We have searched high and wide to find fish prepared like that again and only once found it in the states. Philip prepared a Sea Bass in salt and

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

Worse meal of the trip We were rushed We sat by the kitchen and armies of servers were constantly running by Two screaming children (non existent parental intervention) behind my wife and I made matters worse Looked forward to the Parlla until it was served Dreadful

Quality of Experience
Don’t go
Guides, Drivers and Staff
Transport
Tee time - Palmares Golf Course
Tee time - Palmares Golf Course
Algarve

This course is new. It will be some day (2-3 years) great. Beautiful views and challenging. Groundwork in progress Layout of bag drop clubhouse awkward They are building a Marriott hotel across from the clubhouse which may affect views

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Marisco na Praça
To Eat Suggestion: Marisco na Praça
Cascais

Food was good There are two places in Caiscai We went to the wrong one first but eventually found our way to the one at the Marina A little commercial for our tastes poor wine list Meh

Quality of Experience
Guides, Drivers and Staff
Either we speak Portuguese or they speak English
Transport
Uber
To Eat Suggestion: Bougain Restaurant & Garden Bar
To Eat Suggestion: Bougain Restaurant & Garden Bar
Cascais

Not a typical Portuguese restaurant More continental in offerings Food was very good and in a lovely garden setting in downtown Caiscai

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Mar de Fora (Carvoeiro)
To Eat Suggestion: Mar de Fora (Carvoeiro)
Algarve

Food service was wonderful Unfortunately due to a late tee time we were not able to experience a beautiful vista during dinner as the sun had already set

Quality of Experience
Guides, Drivers and Staff
Transport
Uber
To Eat Suggestion: O Pescador (Carvoeiro)
To Eat Suggestion: O Pescador (Carvoeiro)
Algarve

One of the best we had in the Algarve Preferably you like fish Great wine list Wonderful friendly service Spectacular view

Quality of Experience
Guides, Drivers and Staff
Transport
Uber
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Informative walk/journey through the streets of Lisbon. Pedro was knowledgeable and friendly. Showed us the highlights of the city in two hours and we covered a lot of ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive 2-Hour Sailing Experience on the Tagus River
Exclusive 2-Hour Sailing Experience on the Tagus River
Portugal

Beautiful way to end our trip to Portugal. Sunset on a sailboat on the Tagus River. Lovely clean boat with friendly crew.

Quality of Experience
Guides, Drivers and Staff
Transport
Tee Time - Oitavos Dunes Golf Course
Tee Time - Oitavos Dunes Golf Course
Portugal

Best of the four courses we played. Make sure you reserve a buggy unless you’re a walker. They do have caddies with push carts. We are in our 70’s and the walk might have been a bit much considering my wife had a knee replacement six weeks prior. Our faithful driver intervened and made sure we had carts.

Quality of Experience
Guides, Drivers and Staff
Transport
Tee Time - Dom Pedro Millennium Golf Course Vilamoura
Tee Time - Dom Pedro Millennium Golf Course Vilamoura
Algarve

As above Two courses would choose the other one Can’t remember name starts with an “L” I think Laguna more water views

Quality of Experience
Guides, Drivers and Staff
Transport
Tee time - Quinta do Lago Golf Course
Tee time - Quinta do Lago Golf Course
Algarve

We love golfing Need we say more If possible plan earlier tee times to have time to relax shower before dinner

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

A must Beautiful landscape If you dare take a dip

Quality of Experience
Skipper was informative and personable
Guides, Drivers and Staff
Transport
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Portugal

A must when visiting Portugal Plan lots of time Special tickets let us skip the enormous lined

Quality of Experience
Guides, Drivers and Staff
Informative
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

A must on the trip Food wine horrible Not a box wine type, wine list didn’t provide improvement Food fair at best

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 29, 2026
Hello Richard, Thank you so much for your message and for taking the time to share your feedback. I am delighted to hear that you had such a wonderful trip and that the group enjoyed their time in Portugal. It sounds like you were blessed with fantastic weather as well! Thank you for your kind words about Rui. I will make sure your comments are passed along to them, as I know they will be thrilled to hear them. I also appreciate your suggestions regarding the itinerary details, the... Read more

Hello Richard,

Thank you so much for your message and for taking the time to share your feedback.

I am delighted to hear that you had such a wonderful trip and that the group enjoyed their time in Portugal. It sounds like you were blessed with fantastic weather as well!

Thank you for your kind words about Rui. I will make sure your comments are passed along to them, as I know they will be thrilled to hear them.

I also appreciate your suggestions regarding the itinerary details, the restaurant recommendation, the tee times, and the hotels. Feedback like yours is incredibly valuable and helps us continue improving the experiences we create for our travelers.

Most importantly, I am very happy to know that the overall experience was a memorable one and that you enjoyed so many of the highlights along the way.

Thank you once again for your trust. It was a pleasure helping you plan this adventure, and I hope we have the opportunity to welcome you back to Portugal in the future.

Obrigado!

Your friend in Portugal - João

Long layover in Casablanca
Morocco | Sep 27 - Sep 28, 2026

Sara
Sara H.
Fairbanks, AK | Reviewed on Sep 29, 2026
Hamsa was a wonderful guide and I had a great time. I didn’t have very long but he made sure I got to enjoy the city, the Mosque, and we had an excellent late breakfast at a local restaurant. The hotel Majid arranged was really nice, comfortable and a wonderful breakfast buffet. I would highly recommend. Five stars all around and I will definitely be back for a longer tour of Morocco when I have more time. Two big thumbs up!! Read more

Hamsa was a wonderful guide and I had a great time. I didn’t have very long but he made sure I got to enjoy the city, the Mosque, and we had an excellent late breakfast at a local restaurant. The hotel Majid arranged was really nice, comfortable and a wonderful breakfast buffet. I would highly recommend. Five stars all around and I will definitely be back for a longer tour of Morocco when I have more time. Two big thumbs up!!

Hotel Review
Hotel Club Val d'Anfa Casablanca
Casablanca

Excellent room with a view of the ocean, very comfortable with a wonderful breakfast buffet.

Authenticity & Character
The decoration and ambience was really beautiful
Location
On the ocean, beautiful
Staff
Very attentive and gracious
Cleanliness & Comfort
The bed is very comfortable and the room was spotless
Activity Review
Casablanca - Landmarks, Culture & Coastal Charm
Casablanca - Landmarks, Culture & Coastal Charm
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 29, 2026
Hello Sara,
Thank you so much for your wonderful review and for sharing your experience! It was a pleasure helping make the most of your short time in Morocco.
I’m especially happy to hear that you enjoyed your time with Hamsa, your visit to the Mosque, and the local breakfast. I’m also glad you were comfortable at the hotel and enjoyed the breakfast buffet.
Even with a short stay, I always want my guests to experience a genuine taste of Morocco. Thank you again for your kind words and...
Read more

Hello Sara,
Thank you so much for your wonderful review and for sharing your experience! It was a pleasure helping make the most of your short time in Morocco.
I’m especially happy to hear that you enjoyed your time with Hamsa, your visit to the Mosque, and the local breakfast. I’m also glad you were comfortable at the hotel and enjoyed the breakfast buffet.
Even with a short stay, I always want my guests to experience a genuine taste of Morocco. Thank you again for your kind words and recommendation. We would be delighted to welcome you back for a longer Moroccan adventure next time!
Until then, wishing you safe and happy travels. We look forward to seeing you again!
Best,
Majid

Ireland for a solo traveler!! Adrian helped...
Ireland | Aug 31 - Sep 16, 2026

Savannah
Savannah W.
Atlanta, GA | Reviewed on Sep 29, 2026
Ireland for a solo traveler!! Adrian helped me make the best itinerary for a solo traveler who happened to be my little sister. He helped make sure that all the locations were safe for her as well as all the tours were catered to exactly what she wanted. I was happy to provide him a long list of everything she wanted to see in her 17 days abroad, and he was able to help her see all the places she wanted to see. She came back to the states with over 3000 pictures to share with the family.... Read more

Ireland for a solo traveler!!

Adrian helped me make the best itinerary for a solo traveler who happened to be my little sister. He helped make sure that all the locations were safe for her as well as all the tours were catered to exactly what she wanted. I was happy to provide him a long list of everything she wanted to see in her 17 days abroad, and he was able to help her see all the places she wanted to see. She came back to the states with over 3000 pictures to share with the family. Adrian was great and I highly recommend him for your kimkim Ireland travels!!

Hotel Review
Ashling Hotel Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
GIANT’S CAUSEWAY AND TITANIC TOUR FROM DUBLIN
GIANT’S CAUSEWAY AND TITANIC TOUR FROM DUBLIN
Ireland
Quality of Experience
Hi
Guides, Drivers and Staff
Transport
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Sep 29, 2026
Hi Savannah, Ah stop, thank you so much for that lovely review! 😊 I really appreciate you taking the time to write it. And 3,000+ photos!! 😂 Fair play to Amanda, she certainly didn't waste her 17 days anyway! I'm absolutely delighted she had such a good time and managed to see everything she'd hoped to. It was a real pleasure working with you on this one, especially knowing what a big deal it was for Amanda to head off on her first proper solo adventure. I'm delighted it all came together... Read more

Hi Savannah,

Ah stop, thank you so much for that lovely review! 😊 I really appreciate you taking the time to write it.

And 3,000+ photos!! 😂 Fair play to Amanda, she certainly didn't waste her 17 days anyway! I'm absolutely delighted she had such a good time and managed to see everything she'd hoped to.

It was a real pleasure working with you on this one, especially knowing what a big deal it was for Amanda to head off on her first proper solo adventure. I'm delighted it all came together for her and that she came home with plenty of stories for the family!

Thanks again for trusting me with it, Savannah. Hopefully we'll cross paths again for another trip someday, and maybe we'll get you over to Ireland next time too! 😊

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

A most memorable, well organized trip
Fiji | Sep 3 - Sep 22, 2026

K
Kathy C.
Boston, MA | Reviewed on Sep 29, 2026
All of our guides were extremely knowledgeable, pleasant, and friendly. They picked us up promptly and always introduce themselves. Read more

All of our guides were extremely knowledgeable, pleasant, and friendly. They picked us up promptly and always introduce themselves.

Hotel Review
The Rees Hotel
Queenstown

Immaculately clean, spacious, beautiful views, and a fabulous breakfast

Authenticity & Character
Location
Beautiful views of the water and mountains
Staff
Very friendly and professional. Packed us a magnificent breakfast when we had to leave at 4: 30 a.m.
Cleanliness & Comfort
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Sep 29, 2026

G'day Kathy,
Thank you so much for taking the time to share your feedback with us. I’ll be sure to pass both your review and Tony’s review along to Liz, and I know she will be very pleased to hear your kind words.
Thank you for allowing me to step in and help with the small details and last-minute arrangements before your trip. It was a pleasure assisting you all!
Please don’t hesitate to reach out if you ever plan to travel to the South Pacific or Africa again. I’d love to help with your future travels.
Cheers,
Paula
[email protected]

My local specialist, Emrah Pat, was AMAZING!
Turkey | Sep 14 - Sep 23, 2026

Kelly
Kelly E.
Lexington, KY, USA | Reviewed on Sep 28, 2026
Buse Nur was not who I interacted with as local specialist. But Emrah Pat, local specialist, who I was in constant contact with was totally awesome!!!! He was so patient with me and stayed in constant contact. He set up tours and drivers and guides that were phenomenal - everything was handled so professional, without delays, stress or any headaches. In an unfamiliar country that I don't speak the language, he was comforting, reassuring, and made me feel safe to know he was always... Read more

Buse Nur was not who I interacted with as local specialist. But Emrah Pat, local specialist, who I was in constant contact with was totally awesome!!!! He was so patient with me and stayed in constant contact. He set up tours and drivers and guides that were phenomenal - everything was handled so professional, without delays, stress or any headaches. In an unfamiliar country that I don't speak the language, he was comforting, reassuring, and made me feel safe to know he was always there.
I cannot thank Emrah enough, or Kimkim, for working with my desires, budget and sporadic changes along the 10 day adventure. This is the second tour I've been able to use Kimkim and they have been consistently pleasing to work with. They are my go-to guides!

Activity Reviews
Whirling Dervish Show in Istanbul
Whirling Dervish Show in Istanbul
İstanbul

A very spiritual and informative and interesting experience. Who knew??? It is unbelieveable how they can do that.

Quality of Experience
Well planned. Easy and interesting to explorethe area nearby.
Guides, Drivers and Staff
Driver was on-spot! Although would have liked extra time to explore the area.
Transport
Punctional, clean, safe
Istiklal Street Food Tour with Galata Tower
Istiklal Street Food Tour with Galata Tower
İstanbul

Don't know how how you could improve this strreet tour. Guide was excellent, knowlegable, and charming. She made the trip fun and enlightening.

Quality of Experience
the guide and her choice of food to introduce us to.
Guides, Drivers and Staff
Just charming people!
Old City Tour with Hagia Sophia and Topkapı Palace
Old City Tour with Hagia Sophia and Topkapı Palace
İstanbul

Could not have improved, everything perfect/

Quality of Experience
Tour guide was proficient in English, professional and knowledgeable.
Food
Food was not included on this tour but had time to grab a bite to eat.
Guides, Drivers and Staff
Everyone knows what they're doing, what they're talking about, and do it right.
Transport
Vans were comfortable, drivers safe. Would help if they knew some English but wasn't really necessary.
Pamukkale Tour
Pamukkale Tour
Turkey

This day was absolutely amazing in such a geological and historical perspective. Our guide was excellent and really knew his stuff! He could answer all of our questions and knew the location and Hieropolis stories extremely well. The driver as well was safe, clean van, and professional. Highly recommend!

Quality of Experience
All of it.
Food
No food was offered, but it was not necessary as we could eat on out own
Guides, Drivers and Staff
Very professional and knowledgeable.
Transport
Very comfortable, treated like royalty
Local specialist: Buse Nur Erkan

Tailor made and very organized!
Brazil | Sep 22 - Sep 26, 2026

B
Bharati A.
Saratoga, CA, USA | Reviewed on Sep 28, 2026

Our trip was extremely well planned and organized from flights, to guides, to hotels. Everything was perfect. There was always someone to pick us up from the airport and who would stay with us until we were ready to enter security. In Brazil, people rarely speak English, so it is so important to have an English speaking guide while you are here. Thais is extremely sweet and worked so well with me to find the right excursions in our budget! Five stars!

Local specialist: Thaís Catunda
Thaís
Thaís Catunda
Local specialist in Brasília | Replied on Sep 29, 2026

Dear Bharati,

Thank you so much for your beautiful review and for your kind words. It was truly a pleasure working with you and helping create this journey for your group.
Knowing that you felt well cared for and that everything was smooth and worry-free means so much to me. I’m especially happy that we were able to find the right experiences within your budget while keeping the trip comfortable and well organized.
Thank you for trusting me with your Brazilian adventure. It was a joy to have you here, and I hope Brazil stays in your heart for a long time!

Warmly,
Thaís

Good fast-paced into to Scotland
Scotland | Sep 19 - Sep 25, 2026

G
Gayle L.
Atlanta, GA | Reviewed on Sep 28, 2026
I appreciated the planning that went into the trip, and Kate's immediate replies when we had questions/issues during the trip.
Note: the Royal Hotel in Portree was probably "royal" 20 years ago, but now it's a 2-star hotel at best.
We enjoyed the Whiskey Food Tour, but expected going to more than one location and having wine besides whiskey (per the description). Also liked the app. Used it multiple times a day. Read more

I appreciated the planning that went into the trip, and Kate's immediate replies when we had questions/issues during the trip.
Note: the Royal Hotel in Portree was probably "royal" 20 years ago, but now it's a 2-star hotel at best.

We enjoyed the Whiskey Food Tour, but expected going to more than one location and having wine besides whiskey (per the description).

Also liked the app. Used it multiple times a day.

Hotel Reviews
Merchiston Residence
Edinburgh

Nice apartment!

Authenticity & Character
Location
Cleanliness & Comfort
Most comfortable beds that we had for the entire trip. The restrooms were a nice size.
The Royal Hotel Portree
Portree

The pictures we were shown were VERY outdated. The hotel is quite run down.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Avalon
Inverness

Nice, clean rooms. Enjoyed breakfast.

Authenticity & Character
Location
A little off the beaten path, but could walk to town in 20 minutes.
Staff
Cleanliness & Comfort
East Claremont Guest House
Edinburgh

Each room was cute; had its own theme. The bathrooms were impossibly small. The breakfast was good.

Authenticity & Character
Location
We were approximately a 15 minute walk from Old Town / New Town.
Staff
Cleanliness & Comfort
One of our rooms had a bed that slanted. Bathrooms were hard to navigate for our taller family members.
Activity Reviews
Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh

Joann, our guide, was quite enjoyable and knowledgeable. But disappointed that the "tour" was one restaurant. And disappointed that no wine was available to taste, as indicated in the write-up.

Quality of Experience
add another restaurant, and wine (or update the description to exclude wine)
Guides, Drivers and Staff
Transport
Since we only went to one restaurant, not sure why we met where we did, only to walk another 15 minutes to get the restaurant
Talisker Distillery
Talisker Distillery
Scotland

Didn't do. It would have cost 100 pounds to taxi to and from the distillery from Portree. Would recommend scheduling something else in its place in the future.

Loch Ness Cruise and Urquhart Castle
Loch Ness Cruise and Urquhart Castle
Scotland

This was the family's overall pic. It was an enjoyable boat ride to the castle. Appreciated the comedy of the guide on board. The castle is beautiful!

Quality of Experience
Guides, Drivers and Staff
also loved the bus driver's sense of humor
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Stuart was a great tour guide! Funny and informative.

Quality of Experience
Guides, Drivers and Staff
Explore Glen Affric, Culloden, and Clava Cairns Tour
Explore Glen Affric, Culloden, and Clava Cairns Tour
Inverness

Our guide Cammy was awesome! She did an incredible job explaining EVERYTHING. Glen Affric is incredibly beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 29, 2026
Thank you so much, Gayle, for taking the time to share such detailed feedback. I’m really glad to hear that you enjoyed so many parts of the trip, especially Glen Affric, Loch Ness, the guides, and the overall support along the way. I also really appreciate your honest comments about the Royal Hotel in Portree, the room sizes in Edinburgh, Talisker, and the whisky and food tour. This kind of feedback is genuinely helpful, and I’ll absolutely use it when planning future trips - especially... Read more

Thank you so much, Gayle, for taking the time to share such detailed feedback. I’m really glad to hear that you enjoyed so many parts of the trip, especially Glen Affric, Loch Ness, the guides, and the overall support along the way.

I also really appreciate your honest comments about the Royal Hotel in Portree, the room sizes in Edinburgh, Talisker, and the whisky and food tour. This kind of feedback is genuinely helpful, and I’ll absolutely use it when planning future trips - especially around hotel choices, transport logistics on Skye, and making sure activity descriptions match the experience as closely as possible.

I’m very happy the app was useful throughout the trip as well 😊

Thank you again for travelling with us and for sharing both the highlights and the things we can improve. It was a pleasure helping with your Scotland journey, and I hope there are many more wonderful travels ahead for you and your family.

With love from London,
Kate

Trip of a lifetime!
Iceland | Sep 22 - Sep 27, 2026

M
Michele T.
Canada | Reviewed on Sep 28, 2026
We had an incredible experience in Iceland from start to finish. Everything was so well organized by Gummi, who was incredibly responsive, thoughtful, and attentive to our interests and needs. His suggestions were excellent, and every location and experience felt perfectly chosen for us. Our guide, Bessi, was truly phenomenal. He was personable, knowledgeable, and went above and beyond to make our trip special. He really took the time to get to know us and tailored the experience to our... Read more

We had an incredible experience in Iceland from start to finish. Everything was so well organized by Gummi, who was incredibly responsive, thoughtful, and attentive to our interests and needs. His suggestions were excellent, and every location and experience felt perfectly chosen for us.

Our guide, Bessi, was truly phenomenal. He was personable, knowledgeable, and went above and beyond to make our trip special. He really took the time to get to know us and tailored the experience to our interests. He was also incredibly flexible, able to pivot and adjust our plans based on the weather and conditions while still making every day feel seamless and unforgettable.

It truly felt like a personalized trip rather than a standard tour. We saw incredible waterfalls, glaciers, lagoons, craters, hikes, and so much more — but it was the little details, the flexibility, and the genuine care that made this a trip of a lifetime. We couldn’t have asked for a better experience!

Hotel Review
Black Beach Suites
Vik I Myrdal

Very comfortable stay in a truly unique and beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 29, 2026

Thank you for the kind review
I agree that Bessi is truly phenomenal. He really is one of a kind, right? Not just one of Iceland's best guides, but funny and a great person too
I do hope we'll see you in Iceland soon again! So shall we start planning our return? haha!

All the best
Gummi

Our trip to Vietnam and Cambodia was unforget...
Vietnam | Sep 15 - Sep 27, 2026

Aj
Aj S.
Los Angeles, CA | Reviewed on Sep 28, 2026
Our trip to Vietnam and Cambodia was unforgettable! KimKim hit a home run with every aspect of the vacation - from itinerary to hotels to sights to guides - it was all perfect. We especially loved our guides Leong (Hanoi), Ann (Hoi An), Richard (Saigon), Sang (food vespa guide in Saigon), and Yun Sophea in Cambodia. Our trip consultant, Alex, was in touch with us every step of the way to make sure things were going well. We have done a trip to Morocco with KimKim, as well as this one to... Read more

Our trip to Vietnam and Cambodia was unforgettable! KimKim hit a home run with every aspect of the vacation - from itinerary to hotels to sights to guides - it was all perfect. We especially loved our guides Leong (Hanoi), Ann (Hoi An), Richard (Saigon), Sang (food vespa guide in Saigon), and Yun Sophea in Cambodia. Our trip consultant, Alex, was in touch with us every step of the way to make sure things were going well. We have done a trip to Morocco with KimKim, as well as this one to Southeast Asia, and could not be more satisfied with both experiences. We will absolutely use them for future vacations!

Hotel Reviews
Metta Residence & Spa
Krung Siem Reap Siem Reap

This hotel was a true gem! Tucked away on a quiet street in Siem Reap, this hotel was a welcome haven after a very busy day of visiting temples and sights. We loved the foot massages at the spa, they were excellent. The room was very large with great air circulation. The dining room was nice for breakfast and the staff was gracious and so friendly. It was very easy to hop on a tuk-tuk to go visit Siem Reap's vivid old city with its canal and Pub Street. A perfect place to stay in a wonderful city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Saigon Hotel
Ho Chi Minh

This hotel was in a great location and had a very nice staff. It was a little bit dated inside, and the room was small, but that is probably how most rooms are in Ho Chi Minh City. The staff was very nice and gave us excellent options for restaurants nearby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Moon Premium Boutique Hotel & Spa Resort hotel
Hoi An

This was our favorite hotel on our trip. The hotel is brand new, and it is part of a 5-star hotel brand. The staff was the most attentive and gracious we have encountered and their breakfast was fabulous. Best coffee and food selection we have seen. The room was beautiful and spacious and we enjoyed the foot massage we got in the spa. We would absolutely recommend this hotel to anyone visiting Hoi An!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Elegance Cruise

This cruise was stellar! We loved our cabin and spent a lot of time relaxing on the balcony. We wish we had stayed for two days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi L' Heritage Hotel & Spa
Hanoi

This was a lovely hotel in the perfect location. We especially appreciated the large sized room and excellent air conditioner. The breakfast on the top floor was delicious and a perfect start to our days in Hanoi. The staff was gracious and were were very pleased all around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saigon By Night and Food By Vespa  (Group Tour)
Saigon By Night and Food By Vespa (Group Tour)
Ho Chi Minh City

This is a "must do" in Ho Chi Minh City! Our guide, Sang, was exceptional. It was pouring rain during most of our vespa adventure but oddly that just added to the authentic feel of the experience. A huge thank you to Sang for his insights and humor on the excursion!

Siem Reap - Explore Angkor Complex Temples by bike
Siem Reap - Explore Angkor Complex Temples by bike
Siem Reap

We loved this so much. On the bikes you get to see the back side of the temples and some of the villages that are in the complex. We highly suggest visiting the complex this way!

Hoi An - Ba Na Hills - Golden Bridge - Hoi An (Group tour - SIC)
Hoi An - Ba Na Hills - Golden Bridge - Hoi An (Group tour - SIC)
Vietnam

Ba Na Hills is an impressive feat of engineering and really amazing architectural detail and gardens. However, if you don't love amusement parks and tourist-centered attractions, this could be a long drive for not much to offer you. I enjoyed the flowers and landscape and detailed work in the french village architecture, but my husband felt trapped that we had to be up on the hill for four hours. Beautiful and worth it for the right people. My husband was not that person!

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

This was a true slice of life on the MeKong Delta area. As it was low season and rainy, we had the area pretty much to ourselves so it was surreal to float down the river and experience the lush tropical atmosphere and sounds of the birds. Really great!

Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Vietnam

Don't miss a boat cruise on Ha Long Bay! Worth the travel and it is a unique experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alex Dang

The Countryside of France
France | Sep 8 - Sep 23, 2026

Bonnie
Bonnie M.
Los Angeles, CA | Reviewed on Sep 28, 2026
We really want to thank you Audrey, for creating such a fantastic trip and for all your assistance while we were sick. Your arranging for us to see a doctor in Arles was extremely helpful and we were able to get medication to help us for the remainder of our trip. Although being sick changed our trip and we were not able to do all the things as planned, our experience of France, the lovely people, the amazing food and beautiful countryside will leave us with lasting memories which we will... Read more

We really want to thank you Audrey, for creating such a fantastic trip and for all your assistance while we were sick. Your arranging for us to see a doctor in Arles was extremely helpful and we were able to get medication to help us for the remainder of our trip.

Although being sick changed our trip and we were not able to do all the things as planned, our experience of France, the lovely people, the amazing food and beautiful countryside will leave us with lasting memories which we will cherish forever and we owe all of this wonderful experience to you!

I would like to mention some of the places in which we stayed and the individual owners who made our stay with them exceptional.
The little boutique hotel in Carcassonne was amazing, such a lovely place! Although we were only there one night the owners were fantastic. Katy and her husband are the most accommodating owners. They were very helpful in helping us get a taxi to our meeting point for the Medieval City tour. Katy makes a delicious breakfast consisting of many homemade items. They also recommended an amazing restaurant within walking distance where we enjoyed the delicious local Cassoulet and some local wine. Our guide for the Medieval City was incredible. She was very knowledgeable of Medieval City, and we learned so much history of the area,

Mas Petit Fourchon in Arles is beautiful Provençal farmhouse and Pascale the owner is such a lovely and welcoming person. Her estate is beautiful and the three days we spent there were very much needed and gave us the opportunity to rest in a peaceful and lovely environment.

The Arcanse Hotel in Arcachon was also a very lovely place in a great location. They served a wonderful breakfast, and all the staff were extremely helpful.

I would like to mention both the wine tours we attended were wonderful. Charly our guide in the Burgandy area was very knowledgeable and we learned so much about the wine production in that area. The two wineries where we tasted were lovely and the wine was amazing!
The lunch and wine tour and tasing at Chateau Guiraud was most enjoyable. The food at the restaurant was incredible and we learned a lot about the production of the sweet wine of that area. Our guide for the tour was very knowledgeable, and we really enjoyed the entire day.

Lourdes was a very special experience for us. I have been wanting to visit Lourdes for so many years, and I was so happy to finally experience such a special place. We were able to attend the Dutch Pilgram's Mass, and we did the candlelight processions both nights that we were there. We had a lovely suite at the Le Grand Hotel Gallia in Lourdes.

Our train trip from Arcachon to Paris was a bit stressful. The train from Arcachon to Bordeaux was 15 minutes late in arrival at Bordeaux so we missed our original train to Paris. We had a four hour wait but they were able to get us on another train but unfortunately, they could not provide us with reserved seats which presented a bit of a stressful train ride for us. We had to change seats several times. Fortunately, two lovely gentlemen who boarded the train at two different stops gave up their seats for me for which I was most grateful. The train was very full, and it would have meant moving all our luggage to try to find another seat. We did make it back to Paris without having to move to a different car with all our luggage thanks to the very kind gentlemen who gave up their seats.

The entire trip was fantastic, and we are very grateful to you, Audrey for making all the wonderful arrangements and for your assistance while we sick. As I mentioned it is unfortunate we could not do all the events as planned and there were days, we just had to push through to the next hotel but we thoroughly enjoyed all that we were able to experience and we met some lovely people and enjoyed the beautiful countryside of France.

Thank You, Audrey! I would for sure recommend you and Kimkim to anyone wanting to experience a wonderful vacation.

Additionally, the Kimkim app was great!

All the Best
Bonnie and Dennis

Hotel Review
Mas Petit Fourchon
Arles

The Mas Petit Fourchon is a fantastic Provencal farmhouse just outside of Arles. The house is beautiful and the owner, Pascale was very warm and welcoming. She ensures your stay is most enjoyable and relaxing. The grounds are beautiful; there is also a lovely pool for swimming and relaxing. Additionally she raises Camargue horses which are beautiful. Also, on her property are Alpacas and two lovely dogs which will greet you upon arrival. Her estate is very family friendly with a playground area for children. She severs a lovely breakfast out on the patio which was most enjoyable. The Bed and Breakfast is only 3 kilometers from Arles. I would highly recommend a stay at this lovely Bed and Breakfast.

Authenticity & Character
The house is very authentic with lovely decor.
Location
Lovely place and perfect for exploring the area around Arles
Staff
The owner Pascale is a very warm and welcoming person
Cleanliness & Comfort
our room was very clean and well furnished with everything we needed
Activity Reviews
Guided Visit of the Medieval City of Carcassonne
Guided Visit of the Medieval City of Carcassonne
Carcassonne

Our guide was extremely knowledgeable regarding the history of the Medieval City of Carcassonne. She made the tour most enjoyable.

Immersive Experience at Château Guiraud
Immersive Experience at Château Guiraud
sauternes

The food at the Chateau Guiraud restaurant was incredible. We loved the tour and learned so much about the history of this estate and the production of their sweet wines. Our guide for the tour was very knowledgeable and explained everything about the production of their wines.

Côte de Beaune or Côte de Nuits wine tasting tour
Côte de Beaune or Côte de Nuits wine tasting tour
France

Charly was an excellent tour guide. He was very knowledgeable about the area and winemaking. He took us to two lovely wineries for tasting and a tour. We learned so much about the Burgandy area wines and production. It was a lovely day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 29, 2026
Dear Bonnie & Dennis, Thank you so much for your lovely message! It really made my day. 😊 It was a real pleasure to organize this trip for you and to be with you along the way. I am so happy to know that you enjoyed your time in France. I am very sorry that you were sick during your trip, but I am glad to hear that you are both feeling better now. I am also very sorry about the train delay. I understand that it must have been stressful for you, and I truly apologize for this. It would be... Read more

Dear Bonnie & Dennis,

Thank you so much for your lovely message! It really made my day. 😊

It was a real pleasure to organize this trip for you and to be with you along the way. I am so happy to know that you enjoyed your time in France.

I am very sorry that you were sick during your trip, but I am glad to hear that you are both feeling better now.

I am also very sorry about the train delay. I understand that it must have been stressful for you, and I truly apologize for this.

It would be a great pleasure to welcome you back to France for new discoveries! There are still so many beautiful regions, charming villages and delicious food and wine to explore together. Whenever you are ready for your next adventure, I will be here to help you plan it.

Take good care of yourselves, and thank you again for your trust.

Greetings from Montpellier, South of France 🌞
A bientôt!
Audrey

Amazing Japan Trip
Japan | Sep 8 - Sep 24, 2026

Patrick
Patrick C.
Jollyville, TX | Reviewed on Sep 28, 2026
Looking back on our recent trip to Japan, one of the things we’re most grateful for is having Ben help us plan it. He took the time to understand what we wanted from the trip, and from the start, we felt like we were in very good hands. Ben was incredibly responsive throughout the planning process and paid attention to all the little details that made such a difference. Our itinerary gave us a great balance of memorable experiences and time to explore on our own. During our trip, Ben... Read more

Looking back on our recent trip to Japan, one of the things we’re most grateful for is having Ben help us plan it. He took the time to understand what we wanted from the trip, and from the start, we felt like we were in very good hands.

Ben was incredibly responsive throughout the planning process and paid attention to all the little details that made such a difference. Our itinerary gave us a great balance of memorable experiences and time to explore on our own. During our trip, Ben checked in every day to see how we were doing and provide assistance as needed

One of our favorite memories was the Yamazaki Distillery tour. It was such a unique experience and a real highlight of the trip, exactly the kind of personal touch that made our time in Japan so memorable.

The guides Ben arranged were another highlight. They were knowledgeable, personable, and added so much to our experience at each destination.

We came home with so many wonderful memories and truly appreciate all the care Ben put into making our Japan trip so special. We would absolutely recommend him to anyone planning a trip to Japan.

Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Sep 29, 2026
Dear Patrick and Lucy, Your review genuinely made my day — thank you so much. Knowing that you felt cared for from our very first message, and that all those little details helped make your journey special, means more to me than you know. I’m especially happy that the Yamazaki Distillery tour became one of those memories you’ll carry home with you — that’s exactly the kind of experience I hope to create for every traveler I work with. It also means so much to hear how much you enjoyed... Read more

Dear Patrick and Lucy,

Your review genuinely made my day — thank you so much. Knowing that you felt cared for from our very first message, and that all those little details helped make your journey special, means more to me than you know.

I’m especially happy that the Yamazaki Distillery tour became one of those memories you’ll carry home with you — that’s exactly the kind of experience I hope to create for every traveler I work with.

It also means so much to hear how much you enjoyed spending time with your guides along the way. They are wonderful people, and I’ve already shared your kind words and review with our entire team. Everyone was truly delighted to hear how much you enjoyed your time in Japan, and I know your words will mean a great deal to the guides who were part of your journey as well.

It was a real pleasure to be part of your adventure, and it makes me smile knowing that you’re back home with so many wonderful memories from Japan.

Whenever Japan calls you again — or if a friend ever mentions they’re thinking about a trip to Japan — I’ll be here and would be delighted to help. It would be wonderful to plan another journey for you someday.

Thank you again, Patrick and Lucy. It was truly a pleasure taking care of you both.

With warmest regards,
Ben

My local specialist, Anita arranged terrific activities to explore Portugal
Portugal | Sep 4 - Sep 17, 2026

B
Brad T.
New Haven, CT | Reviewed on Sep 28, 2026
My local specialist, Anita arranged terrific experiences for us in the Lisbon and Lagos areas. Upon arrival we were met by a local who brought us to our hotel. The hotel was in a really good location. It was in walking distance to many of the sights that you want to see. It was also close to an area with a great selection of restaurants and shops. In the Lisbon area I went on Bird & Dolphin watching trip. It was a really good time where we saw about a dozen pods of dolphins, plenty of... Read more

My local specialist, Anita arranged terrific experiences for us in the Lisbon and Lagos areas. Upon arrival we were met by a local who brought us to our hotel. The hotel was in a really good location. It was in walking distance to many of the sights that you want to see. It was also close to an area with a great selection of restaurants and shops. In the Lisbon area I went on Bird & Dolphin watching trip. It was a really good time where we saw about a dozen pods of dolphins, plenty of birds, and a blue shark. Another activity we did was a 3 hour walking tour to see some of the historical sites & monuments in Lisbon. The advantage of seeing the sites with a guide is they know the history of the sites and the significance of them. After Lisbon I headed to Lagos for a few days. The hotel Anita helped me find was excellent, the Lagos Avenida Hotel. While in the Lagos area I did a few really enjoyable things. One was the Golden Coast Catamaran Boat Tour. It was a really relaxing trip along the coast where we saw some of the beautiful natural coast and we had a chance to swim. The trip included a bar and food. Another enjoyable time was a trip outside of Lagos in the countryside & Silves. We stopped at a vineyard/winery where we toured the wine making facilities and were able to have a wine tasting. For a little adventure I went one an Algarve Countryside Quad Experience. This was a great way to see a remote castle some small towns, farms, and a lot of nature. One of the last adventures I had in the Lagos area was a guided E-bike excursion on the Seven Hanging Valleys Trail. This was an easy way to explore some of the beautiful coastal areas. The scenery was stunning. All of the activities were a great way to experience some of what Portugal has. The companies who Anita booked with were all well run and every one have terrific guides. The guides were friendly and knowledgeable about the areas and the history. KimKim was the right company to help me arrange my time in Portugal. Anita was very communicative, found activities to match what I was looking to do. A+

Hotel Review
Lagos Avenida Hotel
Lagos

I stayed at the Laos Avenida Hotel while in Lagos. The hotel is in an excellent location. It is within walking distance of the restaurants, shopping, historical sites, the beach and the marina. While in walking distance of everything you may want to do it is not in the thick of it all so it feels on the quiet side. The room was large with a nice large shower and patio. The staff was friendly and helpful when I had an any questions. There is a nice lobby with comfortable seats and a nice atmosphere. The hotel has a rooftop pool and bar for relaxing. The hotel is kept clean throughout. I found this a terrific hotel which helped make my time in Lagos even better.

Authenticity & Character
Location
Within walking distance of everything you want to see and do.
Staff
Friendly and helpful
Cleanliness & Comfort
Every part of the hotel is clean and offers comfortable seating in the lobby and roof
Activity Reviews
Algarve Countryside Quad Experience
Algarve Countryside Quad Experience
Portugal

If you enjoy a little adventure and being out in nature you'll enjoy the Quad experience. The company is really well organized making it an easy check-in etc. At check-in you get a pair of googles and a helmet. When everyone in the group arrives the guide gives you a tutorial on the controls to run the quad. Then it's off to the adventure. I was lucky as it was only myself and a woman and her son. (and of course the guide) We headed out in nature and visited a castle, a farm, etc. It's primarily dirt roads out in hills, farmland, and small towns. It was a lot of fun and we saw a lot of nature. We did stop in a small town and were able to grab a small bite to eat and grab something to drink. (our guide did have water for us while out on the adventure) Be aware that you're going to be on a lot of dirt roads etc. so your clothes are going to get dusty. Wear a t-shirt and gym shorts type of clothing. It was a lot of fun and def recommend it.

Golden Coast Catamaran Boat
Golden Coast Catamaran Boat
Portugal

This was a really enjoyable and relaxing trip. It's a nice sized boat with both shaded areas and areas to be out in the sun. There is a full bar available and they put out food while on the water. The views along the coast are beautiful. When we reached the half way point we dropped anchor and had time to swim, snorkel (you have to have your own snorkel equipment), or SUP. The total trip time is about 3 hours. Def recommend if you want a relaxing way to see some of the coastline.

Algarve Countryside, Wine Tasting & Silves
Algarve Countryside, Wine Tasting & Silves
Portugal

This was a really good way to see some of the countryside and learn about making wine. The driver/guide arrived right on time. We picked up a few more people and we were off on the adventure. We made a couple of stops before arriving at the vineyard. The stop includes a castle and nice town to walk around. The streets are from a long ago time. There are some nice shops to check out. The vineyard was really nice.... a nice outside area with tables to have a bit to eat and enjoy the wine. We were given a tour of the wine making process and then had our wine tasting. Afterwards we made our back to Lagos. It was a really enjoyable and relaxing time.

From Lisbon to the Ocean: Bird & Dolphin Watching Experience
From Lisbon to the Ocean: Bird & Dolphin Watching Experience
Lisbon

I went on this adventure and had a really good time. Shortly after taking off from the dock we passed a big monument that is right along the shore. As we came to the end of the river before the Atlantic Ocean we saw a shark. We then headed out into the ocean for a bit before seeing our first pod of dolphins. By the time we started heading back we must have seen 10 pods of dolphins. A lot of the dolphins seem to like playing with the boat so they kept swimming under and around the boat. It was a lot of fun to watch them. We also saw some fish and plenty of birds. After a while we made the trip back in and learned about the land point that we come upon at the mouth of the river. We were also able to get fairly close to the slope of land and see some dinosaur paw/foot prints. Before going back to the dock we learned about the two monuments by the shore and traveled under their "Golden Gate Bridge." This was a fun way to spend half a day. The dock is easy to find, they set you up with the PFD pretty quickly, and the activity begins. I'd recommend bringing some water as you're out there for a few hours. Bear in mind that it is a fairly small boat in the ocean so it's a bit bumpy when you're heading in and out from the river.

Explore Lisbon with a Local
Explore Lisbon with a Local
Lisbon

This was a really good way to explore the history of Lisbon. Our guide knew the history of the city and the significance of the sites we saw. Our tour was in the morning so we finished at lunch time. We saw some beautiful sites that helped define the history of Portugal. The meeting place was easy to find and the first site is within a 2 minute walk. While you'll walk by some shops etc. I recommend bringing water with you.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 29, 2026

Thank you so much Brad, for sharing your review! It was a pleasure helping you plan your trip to Portugal, and I’m so happy to hear that your experiences in Lisbon and Lagos offered a great mix of nature, history, relaxation, and adventure and that the guides and activities added so much to your experience. 🤩

I hope Portugal leaves you with many wonderful memories. Thank you again for trusting me with your trip, and I’d love to help you plan another adventure in the future — perhaps Italy, Spain, Morocco, Greece, or Malta! 😊

Warm regards, Anita

An Unforgettable 10-Day Journey Through Moroc...
Morocco | Sep 18 - Sep 27, 2026

H
Helen A.
Ashburn, VA | Reviewed on Sep 28, 2026
An Unforgettable 10-Day Journey Through Morocco! 🇲🇦✨ We had an absolutely wonderful experience with Original Travels Company during our 10-day trip to Morocco. From the very beginning, Hamza and the team made our journey smooth, comfortable, and truly unforgettable. Original Travels did an outstanding job arranging our accommodations, transportation, authentic restaurants, sightseeing, and visits to Morocco’s most beautiful historic sites. Their professionalism, hospitality, and... Read more

An Unforgettable 10-Day Journey Through Morocco! 🇲🇦✨

We had an absolutely wonderful experience with Original Travels Company during our 10-day trip to Morocco. From the very beginning, Hamza and the team made our journey smooth, comfortable, and truly unforgettable.

Original Travels did an outstanding job arranging our accommodations, transportation, authentic restaurants, sightseeing, and visits to Morocco’s most beautiful historic sites. Their professionalism, hospitality, and attention to detail made our trip stress-free and enjoyable.

We visited Casablanca, Marrakech, Aït Benhaddou, Fès, Meknès, Volubilis, Chefchaouen, and Rabat. Every destination was unique and beautiful, and we created memories that we will cherish forever.

Thank you, Original Travels Company, for making our Morocco adventure so special! 🇲🇦❤️

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 29, 2026

Hi Helen,

Thank you so much for your wonderful review!

It was a real pleasure having you explore Morocco with Original Travels Company. We're delighted to hear that you enjoyed the journey, from the accommodations and transportation to the cultural experiences and historic sites along the way.

Hamza and the entire team truly appreciate your kind words. We're grateful you chose us to be part of your Moroccan adventure, and we hope the memories you made here will stay with you for years to come.

You are always welcome back to Morocco!

Warm regards,
Abdel

Responsive, thoughtful support from start to finish
Japan | Sep 21 - Sep 27, 2026

Mackenzie
Mackenzie H.
Denver, CO | Reviewed on Sep 28, 2026
I worked directly with Rob as the travel advisor coordinating this Japan honeymoon, and he was wonderful to partner with throughout the planning process. The itinerary went through several revisions as we worked to get the pacing, hotels, transportation and experiences right, and Rob was consistently responsive, flexible and helpful. I especially appreciated being able to rely on his local expertise and relationships with in-country partners when questions or logistical details came up. As... Read more

I worked directly with Rob as the travel advisor coordinating this Japan honeymoon, and he was wonderful to partner with throughout the planning process. The itinerary went through several revisions as we worked to get the pacing, hotels, transportation and experiences right, and Rob was consistently responsive, flexible and helpful. I especially appreciated being able to rely on his local expertise and relationships with in-country partners when questions or logistical details came up. As the trip approached, he was excellent about providing updated driver information, reservation confirmations, transportation guidance and day-of details so I could make sure the travelers had everything they needed. He also responded quickly whenever I needed clarification or wanted to double-check something. From the advisor side, I felt well supported throughout the process and appreciated having a knowledgeable local partner I could rely on.

Local specialist: Rob P
Rob
Rob P
Local specialist in New Zealand | Replied on Sep 28, 2026

Thank you so much for your kind words! It was a real pleasure working with you on this special Japan honeymoon. I truly appreciated the collaboration and trust throughout the planning process, and I hope we’ll have the chance to work together again soon!

Ireland: Beautiful country & wonderful people
Ireland | Sep 3 - Sep 20, 2026

Basil
Basil M.
Queens, New York City | Reviewed on Sep 28, 2026
Ireland is a beautiful place full of wonderful hospitable people. People with a great sense of humor, a wealth of information, and real love for their country. It felt like they couldn’t wait to show it off. The local guides were indispensable because they gave us a tremendous sense of history of the areas that we were touring as well as great local restaurant and pub recommendations. This had been a bucket list type trip for us and it did not disappoint. Aleksandra was so helpful in steering... Read more

Ireland is a beautiful place full of wonderful hospitable people. People with a great sense of humor, a wealth of information, and real love for their country. It felt like they couldn’t wait to show it off. The local guides were indispensable because they gave us a tremendous sense of history of the areas that we were touring as well as great local restaurant and pub recommendations. This had been a bucket list type trip for us and it did not disappoint. Aleksandra was so helpful in steering us toward local sites & museums that we never would have thought about. The Butter museum or the 14 Henrietta St Tenement museum were very informative and gave you a sense of Ireland’s past. Would highly recommend Kimkim to any one who doesn’t want a big bus tour of all the usual tourist spots but instead a chance to get off the beaten path and see more of the local culture such as a local food & pub tour in Galway.

Hotel Reviews
Trinity Townhouse
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corrib House Guest Accommodation
Galway

Very lovely guesthouse with very helpful and attentive staff! Lovely tea house and courtyard made the place feel very homey.

Authenticity & Character
Location
Staff
Staff was very accommodating when we needed breakfast a little earlier in order for us to make some tours.
Cleanliness & Comfort
Hayfield Manor Hotel

Absolutely lovely with all its old world charm!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killarney Heights Hotel
Killarney
Authenticity & Character
Location
Would’ve preferred a hotel closer to the center of town
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of 14 Henrietta Street
Guided Tour of 14 Henrietta Street
Dublin
Quality of Experience
A very great look into Irish tenement history with guides who had first had experience growing up there
Guides, Drivers and Staff
Transport
Irish Tour Private Luxury Giants Causeway Day Tour From Dublin
Irish Tour Private Luxury Giants Causeway Day Tour From Dublin
Dublin
Quality of Experience
lol
Guides, Drivers and Staff
One of the best guides we’ve ever had! Extremely personable and chock full of history
Transport
Food and Culture Walking Tour with Tastings
Food and Culture Walking Tour with Tastings
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Midleton Distillery Experience & Whiskey Tasting - Home of Jameson
Midleton Distillery Experience & Whiskey Tasting - Home of Jameson
Cork
Quality of Experience
Guides, Drivers and Staff
Transport
Killarney National Park Private Tour
Killarney National Park Private Tour
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Dingle Peninsula Tour
Dingle Peninsula Tour
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
 Galway to Cliffs Cruise, Aran Islands and Connemara Full Day Tour
Galway to Cliffs Cruise, Aran Islands and Connemara Full Day Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
The Classic Ring of Kerry & Skellig Ring Tour
The Classic Ring of Kerry & Skellig Ring Tour
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Guinness Storehouse Experience Tour
Guinness Storehouse Experience Tour
Dublin

I know it’s a must see for all Ireland visitors, but it felt very Disneyesque. The free Guinness pints in the rooftop bar were a nice experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

I will speak of the planning side - Hector
Portugal | Sep 12 - Sep 26, 2026

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Sheri T.
Ashburn, VA | Reviewed on Sep 28, 2026

I will speak of the planning side - Hector was great in helping us plan a family trip. We told him the area's we wanted to visit in Portugal and he was able to elaborate and make our trip memorable. He was prompt in responding to questions in we had, making adjustments when needed, setting up tours and drivers. Unfortunately, due to a medical emergency half our party had to drop out, and he worked with me to get refunds and still make the other half a wonderful trip. Thank you Hector. Sheri Torres

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 28, 2026
Hi Sherri, Thank you so much for your kind words, especially regarding the planning process. It was truly a pleasure working with you to plan this trip to Portugal. I’m so happy to hear that Kailey and William had a wonderful time and that they enjoyed all the destinations, activities, and accommodations along the way. It was such a shame that the two of you were ultimately unable to join this experience. I’m sure you’ll both have the opportunity to enjoy a trip like this very soon, and it... Read more

Hi Sherri,

Thank you so much for your kind words, especially regarding the planning process.

It was truly a pleasure working with you to plan this trip to Portugal. I’m so happy to hear that Kailey and William had a wonderful time and that they enjoyed all the destinations, activities, and accommodations along the way.

It was such a shame that the two of you were ultimately unable to join this experience. I’m sure you’ll both have the opportunity to enjoy a trip like this very soon, and it would be an absolute pleasure for me to help you plan it when the time comes.

Wishing you all the very best!
Héctor

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.