Kimkim Trip Reviews

4.8
Based on 18,895 ratings
Read 18,895 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hien and the Realistic Asia team are amazing!...
Vietnam | Dec 23 - Jan 2, 2026

J
Jennifer s.
Canada | Reviewed on Jan 05, 2026
Hien and the Realistic Asia team are amazing! Hien was a superb planner, very attentive, detail oriented and responsive. The local team, esp Abe, were awesome as well! Read more

Hien and the Realistic Asia team are amazing! Hien was a superb planner, very attentive, detail oriented and responsive. The local team, esp Abe, were awesome as well!

Hotel Reviews
Silverland Mây Hotel

excellent hotel and staff, very service oriented, wonderful value

Authenticity & Character
Location
Staff
Cleanliness & Comfort
new rooms in new building were a fantastic upgrade; beds in both types of rooms amazing but bathrooms in older rooms not as amazing
Chen Sea Resort & Spa
Phu quoc

stunning, food is incredible, wonderful activities for the kids, serene

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do

Michael helped us plan a wonderful trip for o...
Colombia | Dec 23 - Jan 3, 2026

Daniel
Daniel M.
Canada | Reviewed on Jan 05, 2026
Michael helped us plan a wonderful trip for our family. We spent 12 days travelling throughout Colombia. The amount of days spent in each city that were planned was perfect and our hotel accommodations were all excellent. One of our favourites was Casa Lola in Cartagena. We had an unbelievable room. All the guides and drivers were timely, knowledgeable and helped us enjoy our experiences in the country. The recommended excursions were fantastic and we enjoyed seeing as much of the country... Read more

Michael helped us plan a wonderful trip for our family. We spent 12 days travelling throughout Colombia. The amount of days spent in each city that were planned was perfect and our hotel accommodations were all excellent. One of our favourites was Casa Lola in Cartagena. We had an unbelievable room. All the guides and drivers were timely, knowledgeable and helped us enjoy our experiences in the country. The recommended excursions were fantastic and we enjoyed seeing as much of the country and learning as much about the history of the country and people as we could in just under two weeks.

I would definitely recommend Chaska Tours for your next adventure in Colombia.

Heidi & Daniel

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 05, 2026

Dear Heidi & Daniel,
thank you very much for your warm and thoughtful review. It was a real pleasure planning this journey with you, and I’m very happy to hear that the pace, hotels and experiences worked so well for your family. It’s great to know that the guides, drivers and excursions helped you connect with Colombia’s history, culture and people in such a meaningful way.
I wish you many more memorable adventures ahead and would be delighted to help you again anytime.
Warm regards,
Michael & The Chaska Tours Team

Patagonia - a hiker’s paradise!
Patagonia | Dec 20 - Dec 29, 2025

Hema
Hema V.
Houston, TX | Reviewed on Jan 05, 2026
Overall, we had a great time and the trip was well organized. For the most part, everything went off without a problem.
The restaurant recommendations were very much appreciated. The recommended hikes were good and we enjoyed them as well. Some tour operators provided prior night updates which we found very helpful as we knew what to expect. Our favorites from this trip were - Laguna de los Tres, Perito Moreno Glacier, Glacier Vinciguerra & Laguna de los Tempanos.
Some areas for... Read more

Overall, we had a great time and the trip was well organized. For the most part, everything went off without a problem.
The restaurant recommendations were very much appreciated. The recommended hikes were good and we enjoyed them as well. Some tour operators provided prior night updates which we found very helpful as we knew what to expect. Our favorites from this trip were - Laguna de los Tres, Perito Moreno Glacier, Glacier Vinciguerra & Laguna de los Tempanos.

Some areas for improvement / recommendations:
1. Tours should be in English not bilingual as otherwise most time spent in Spanish
2. Clearly specify which ones are private vs group tours
3. Detailed itinerary details varied from actual - zip lining at El Chalten / street food at Buenos Aires/ warm gourmet lunch in Vinciguerra
4. Tour pickups in El Chalten and El Calafate were quite late without any communications - would be helpful to know as some were 30 mins late.
5. Private transfer FTE to El Chalten & El Chalten to El Calafate could be replaced with a rented car and us driving - may have been cheaper as the start/end point is FTE airport.
6. Hotel in El Chalten - Lunajuim was not good - definitely not 3 stars. It was very basic/old, the room not well kept up, there was no refrigerator, the soaps were subpar, walls/doors were very thin and we could hear everything from neighbors and hallway, the towel rack was coming off the wall, no headboard for bed. A positive note is that the staff were very friendly and helpful.
7. Generally speaking, the breakfasts at the hotel were lacking. Ushuaia had the best one at Alto Andino.
8. For the Laguna de Los Tres trail, I strongly recommend the alternate route of taking a bus to Rio Electrico, trek to Laguna de Los Tres from north to south, and then return via Laguna Capri to El Chalten. It makes for a less strenous hike.

Activity Reviews
Perito Moreno Boat & Walking Tour
Perito Moreno Boat & Walking Tour
El Calafate

Absolutely spectacular view of this glacier! The enormity is mind blowing and seeing calving in real life is a once in a lifetime experience! No matter how many times we viewed the glacier from various lookout points, it took our breath away.

Quality of Experience
Guides, Drivers and Staff
The guide spoke a great deal in Spanish. She didn’t seem to translate everything into English and it was much more abbreviated.
Transport
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Ushuaia

One of our favorite hikes! Our guide made sure that everyone’s needs were taken into account and that all of us felt comfortable on the muddy and steep hike at the end. We were able to get up close to the glacier and the view was breathtaking. Highly recommend this one to all who can make it! FYI, this hike is rated Medium difficulty but it was quite tough at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nara Matos
Nara
Nara Matos
Local specialist in Puerto Natales | Replied on Jan 06, 2026

Hi Hema,

Thank you so much for this feedback. Very appreciated, as it helps us improve. Vinciguerra was also my favourite hike in Ushuaia when I was there, so I am happy you also enjoyed it. Thanks for the notes regarding the transfer times and the hotel in El Chaltén; its definitly something we will look over.

Thank you for coming and working with us. It was a pleasure. All the best to you and your family!

Wonderful Trip! Michelle did amazing and we c...
New Zealand | Dec 21 - Jan 3, 2026

G
Garrett B.
Chicago, IL | Reviewed on Jan 05, 2026
Wonderful Trip! Michelle did amazing and we ccouldn't recommend her more! Every event that we did we would highly recommend, and many of the accommodations were very unique and cool as well. Thanks again! Read more

Wonderful Trip! Michelle did amazing and we ccouldn't recommend her more! Every event that we did we would highly recommend, and many of the accommodations were very unique and cool as well.

Thanks again!

Hotel Reviews
Sudima Auckland City
Auckland

Good hotel close to downtown; it has everything you need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Waitomo (Matu)

Wonderful! This definitely felt the most unique and most special of the whole trip. The owners put a lot of care into making sure everything was perfect upon arrival. Only complaint would be to have the addition of a fan for the summer; it gets quite hot in there!

Authenticity & Character
Location
Very close to downtown Otorohanga but very private.
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Totally fine! Would have been great for kids/families; they had mini golf and games that we didn't use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The River Lodge Ohakune
Ohakune

This was wonderful - please use this place in the future! Daniel the owner was so nice, and it was one of the more unique accommodations that we stayed in! Also: "The Cyprus Tree" restaurant in Okahune was one of the better restaurants that we ate at all trip. Really good!

Authenticity & Character
Location
Close drive to the national park. I think something in Waimarino would have worked as well, we ended up hiking over closer to there.
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

Great! Very unique hotel character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Suites Queenstown
Queenstown

Everything you could want; clean and friendly staff.

Authenticity & Character
Pretty normal hotel but not bad at all!
Location
Just off the main strip, only a ~10 minute walk to the main streets.
Staff
Cleanliness & Comfort
Activity Reviews
Black Abyss - Abseiling, ziplining and black-water tubing
Black Abyss - Abseiling, ziplining and black-water tubing
New Zealand

Wonderful! Guides were great and it was the most unique experience we had. Definitely do the longer "Black Abyss" one if you have the time.

Quality of Experience
Guides, Drivers and Staff
Guides were wonderful!
Transport
Skyline Gondola transport Including 3 rides on the Luge
Skyline Gondola transport Including 3 rides on the Luge
Queenstown (NZ)

Great views and the activities at the top are fun! The luge was the highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
 Rafting Kaituna River, grade 5
Rafting Kaituna River, grade 5
Rotorua

Amazing and highly recommend! It was more intense than I thought but the guides did a great job!

Quality of Experience
Guides, Drivers and Staff
Transport
Jet Boat the Shotover River
Jet Boat the Shotover River
Queenstown (NZ)

Super fun! I was not expecting it to be as fast or as close to the canyon walls as they were.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

Best views and I'm very glad that we did this first; it helped get a lay of the land. Pilot was great as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 06, 2026

Thanks so much for your review and your recommendation of my service, I am thrilled the trip came together so well.
All the best for your future travels with Kimkim!

An Unforgettable 8-day Tour
Morocco | Dec 24 - Jan 1, 2026

Sherry
Sherry W.
Newark, NJ | Reviewed on Jan 05, 2026
We just returned from an unforgettable 8-day private tour in Morocco, and we couldn’t be happier with the experience! Traveling as a family of six, including teenagers and grandparents, we were a bit nervous about how everything would go, but it was absolutely great.
Planning with Said:
Before the trip even began, Imane was great to work with. After the plan was set, we were transferred to Said. I had a lot of questions during the planning process, and Said and Imane were always patient,...
Read more

We just returned from an unforgettable 8-day private tour in Morocco, and we couldn’t be happier with the experience! Traveling as a family of six, including teenagers and grandparents, we were a bit nervous about how everything would go, but it was absolutely great.
Planning with Said:
Before the trip even began, Imane was great to work with. After the plan was set, we were transferred to Said. I had a lot of questions during the planning process, and Said and Imane were always patient, responsive, and helpful. Said resolved every concern quickly, which gave me a lot of confidence.
Our Driver – Abdelghani:
Abdelghani was a great driver—extremely careful, professional, and thoughtful throughout the entire trip. We always felt safe on the road, which is so important, especially when we drove through challenging roads in sometimes snowy weather (I was super nervous and had probably reached out to Said about the snowy weather at least 3 times :). He was punctual, patient, and made sure we were comfortable at all times. Always a great person to interact with.
Our Guide – Omar:
Omar was a great this trip! Young, energetic, and he made every moment engaging and fun. He connected with our teens, keeping them interested and involved. At the same time, he was incredibly helpful to our grandparents. One moment that really stood out was during a hike that turned out to be more challenging than expected—Omar went above and beyond, helping the grandparents to ensure they are safe. That level of care and dedication is truly appreciated by us. He was new to this route, but was trying hard to make the trip educational for us.
Local Guides - in different cities (Fez, Dades, Marrakech):
We had local guides in different cities and they have various level of knowledge and some spent more time sending us to shopping. We are okay with them because they were all new experiences and we got to learn how things work, but it may not be for everyone.
Overall Experience:
The itinerary was well-planned, and every detail was taken care of. We wholeheartedly recommend Omar and Abdelghani. They made our trip a memorable adventure. Thank you!

Activity Reviews
A Family's Guided tour of Fez
A Family's Guided tour of Fez
Fes
Marrakech Family Food Tour
Marrakech Family Food Tour
Marrakesh
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Jan 06, 2026

Dear Sherry,

We all appreciate your review very much. It was truly a pleasure working with you, and I’m really happy to hear the trip felt smooth and reassuring for your whole family, especially with different ages traveling together.

I’ll be sure to pass your kind words to Said. Abdelghani and Omar. They will all be very touched by your feedback; their care, patience, and dedication are exactly what we value most.

Thank you again for trusting us with such a special family journey. It means a lot.

Regards,
Imane

I’m so thankful for all of the transportation...
Philippines | Dec 20 - Jan 2, 2026

Candice
Candice G.
Atlanta, GA | Reviewed on Jan 05, 2026

I’m so thankful for all of the transportation that was prearranged. This made our adventures seemless. The whale shark and waterfall tour was our favorite!

Local specialist: Sarah Lindsay

Bella was amazing and designed a trip that yo...
Thailand | Dec 15 - Jan 2, 2026

becky
becky d.
Bangor, ME | Reviewed on Jan 05, 2026
Bella was amazing and designed a trip that you knew you were making core memories. Everyday things just kept getting better and more beautiful. She made a large effort on my son's birthday so he's have a special day. Bella was so helpful and there wasn't a problem she couldn't find a solution for. Read more

Bella was amazing and designed a trip that you knew you were making core memories. Everyday things just kept getting better and more beautiful. She made a large effort on my son's birthday so he's have a special day. Bella was so helpful and there wasn't a problem she couldn't find a solution for.

Hotel Reviews
RatiLanna Riverside Spa Resort
Chiang Mai

This hotel was so charming and authentically Thai feeling. The rooms were beautiful and the staff were kind and attentive.

Authenticity & Character
It felt like being in an original Thai home with all the teak.
Location
The only drawback was not being closer to the old city.
Staff
There were always helpful staff around to help.
Cleanliness & Comfort
500 Rai Floating Resort
Surat Thani

This hotel was like hitting the pause button and enjoying time as a family. You can really disconnect and reconnect with your family. The excursions were so fun and the food was amazing.

Authenticity & Character
They had a clear goal of disconnecting from the internet and connecting as people.
Location
It's so beautiful that you feel like you're in a dream.
Staff
The staff was attentive and kind.
Cleanliness & Comfort
Everything was clean and the beds were so comfortable.
Activity Reviews
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

You can really feel how much this park cares for their animals. At first you think you'll be disappointed because you can't touch or feed the elephants. The guide explains why they run their park the way you do and then you understand. You're so close to the elephants on the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
Thailand

I can't rave about this boat trip enough. The staff were so fun and attentive. It felt like we were with Thai pirates. The boat took us to less crowded areas and we got to connect as a group on the boat. By the end of the trip we had made vacation friends.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jan 06, 2026

Dear Rebecca and family !
Thank you so much for your kind and thoughtful words. It truly means a lot to me to know that your trip created such special memories for your family. Making your son’s birthday a meaningful and happy day was a real joy, and I’m so glad it became a highlight of your journey.

Thank you for trusting me with your travels — it was an absolute pleasure to be part of your experience. I hope those beautiful moments stay with you for a lifetime, and I’d be delighted to welcome you again in the future :-).
Best regards from Thailand
bella

We have a great experience using Kimkim trave...
Iceland | Dec 27 - Jan 3, 2026

Indera
Indera D.
Ashburn, VA | Reviewed on Jan 05, 2026

We have a great experience using Kimkim travel. Our travel guide, Guðmundur Óli was excellent and went above and beyond to ensure that we had a good trip. This was a once in a lifetime trip for my family. We will remember this forever. Thank you for all of your help.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jan 05, 2026

Thank you for the nice words Indera!
I'm very glad to read how happy you are with the whole trip and I do hope we'll see you in Iceland soon again!
Gummi

We had an absolutely wonderful time in Finland...
Finland | Dec 28 - Jan 3, 2026

Jennie
Jennie H.
Dallas, TX | Reviewed on Jan 05, 2026
We had an absolutely wonderful time in Finland, everything was planned perfectly by Moonika! We loved staying at the wilderness resort, where all meals were included: a buffet breakfast and lunch, followed by a delicious three-course dinner each evening. The glass ceiling was incredible, looking up at the sky through the glass was such a fun and unique experience, and the hut was so cozy. We also stayed at the Scandic Pohjanhovi in the city, which was a perfect stay as well, with a great... Read more

We had an absolutely wonderful time in Finland, everything was planned perfectly by Moonika! We loved staying at the wilderness resort, where all meals were included: a buffet breakfast and lunch, followed by a delicious three-course dinner each evening. The glass ceiling was incredible, looking up at the sky through the glass was such a fun and unique experience, and the hut was so cozy.

We also stayed at the Scandic Pohjanhovi in the city, which was a perfect stay as well, with a great breakfast buffet included. Every activity was enjoyable, and we truly loved the entire experience. We did so much, including a reindeer sleigh ride, dog sledding, a Northern Lights tour, a photoshoot at Santa’s Village, and a full day at Santa Park.

Emilia was our photographer and did an amazing job—she was wonderful with our kids and captured beautiful family photos. Nico went above and beyond searching for the Northern Lights, and even though we didn’t see them, the experience was still fun and memorable. All transportation was private, the drivers were punctual and excellent, and everything ran smoothly. We didn't have to worry about anything! Moonika truly put together a seamless and unforgettable vacation for us.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Jan 06, 2026

Hello Jennie,

Thank you so much for this lovely review. I’m really happy to hear how much you enjoyed the trip and that everything came together so smoothly for your family. It was a pleasure planning this experience for you, and I truly appreciate you taking the time to share your thoughts. I hope to have you as our guests again in the future.

All the best,
Moonika

Amazing Moroccan Experience
Morocco | Dec 29 - Jan 4, 2026

Joanne
Joanne F.
Atlanta, GA | Reviewed on Jan 05, 2026
We really enjoyed our week long trip to Morocco! Maryem did a great job with planning ahead of time and was easy to communicate with. Our driver Zaid was amazing and made every day fun including a spontaneous hike into the Atlas Mountains. The Marrakesh walking tour with Hamid was excellent - he is so knowledgeable and engaging. The cooking class at La Maison Arabe was so fun and informative - we really learned a lot from Wafa and Hayat. The chosen hotels were all excellent - clean,... Read more

We really enjoyed our week long trip to Morocco! Maryem did a great job with planning ahead of time and was easy to communicate with. Our driver Zaid was amazing and made every day fun including a spontaneous hike into the Atlas Mountains. The Marrakesh walking tour with Hamid was excellent - he is so knowledgeable and engaging. The cooking class at La Maison Arabe was so fun and informative - we really learned a lot from Wafa and Hayat.

The chosen hotels were all excellent - clean, comfortable and with great amenities. We had an unforgettable night in Agafay desert at the Orion Dome and a camel ride. Salut Maroc in Essaouira was by far one of the most beautiful hotel rooms we have ever seen.

When we wanted to take the culture back home with us, Hamid and Zaid took us to very reputable stores for our interests. We felt very safe and engaged the whole time. We are so grateful for the immense kindness we experienced on our journey and will definitely be back!

Hotel Reviews
Salut Maroc Boutique Hotel
Essaouira

Hotel room was the most beautiful we have ever seen. Great hammam spa and in room massage services as well. Restaurant was convenient and delicious.

THE ORION DOME AGAFAY MARRAKACH
Marrakech

Very comfortable accommodations to give a camping feel but with heating and great running water. The staff were so helpful and they created a fantastic dinner, dancing, entertainment experience. Camel ride was also really fun

Savoy Le Grand Hotel
Marrakech

Beautiful hotel with really great gym, breakfast, and restaurant options. Good location. However, the air conditioning was not working in our room and was never fixed after multiple requests.

Activity Reviews
Free Day in Essaouira
Free Day in Essaouira
Essaouira

Very Windy City and it was forecasted to rain the whole day but it really cleared up and we felt comfortable to navigate this cute city after our walking tour.

Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

We got a good idea of the town of Essaouira through this experience.

 Agafay Desert  Camp overnight
Agafay Desert Camp overnight
Agafay

The dinner with live music, dancing, fire show, and just really well done food was a highlight

Private Camel Ride in Agafay Desert
Private Camel Ride in Agafay Desert
Morocco

Isham was a friendly guide who made this new experience really fun

Day trip to Ourika Valley
Marrakesh

Atlas Mountains were beautiful! Just be careful of how far you go on the hike - it gets challenging quickly! Argan cooperative was also a nice touch

  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh

Very relaxing and the staff made the experience very comfortable.

Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh

So enlightening and the staff were excellent - Wafa and Hayat especially. Our booking time was incorrect from the scheduled drop off time but they were so flexible to accommodate us and we really appreciated it!

Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

Hamid was so incredibly knowledgeable and engaging. 10/10!

Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Jan 06, 2026
Hi Joanne, Thank you so much for sharing this wonderful feedback. It truly means a lot to us. I’m delighted to hear that I took great care of you during the planning process and that Zaid, Hamid, Wafa, and Hayat all contributed to making your journey memorable. It’s great to know you enjoyed the hotels, the Agafay experience, and the beauty of Salut Maroc — and that you felt safe, welcomed, and well‑guided throughout your stay. That’s exactly the experience we strive to create.
Thanks again...
Read more

Hi Joanne, Thank you so much for sharing this wonderful feedback. It truly means a lot to us. I’m delighted to hear that I took great care of you during the planning process and that Zaid, Hamid, Wafa, and Hayat all contributed to making your journey memorable. It’s great to know you enjoyed the hotels, the Agafay experience, and the beauty of Salut Maroc — and that you felt safe, welcomed, and well‑guided throughout your stay. That’s exactly the experience we strive to create.
Thanks again for trusting us with your trip! We hope that this will be the first of many trips, as there is so much more to explore.
Keep in touch,
Maryem, Zaid, and the rest of the Under Moroccan Sun Team

The perfect multi-generaton trip for our Christmas in Portugal
Portugal | Dec 21 - Dec 29, 2025

J
Joe P.
Chicago, IL | Reviewed on Jan 05, 2026
João and his team planned the perfect trip for us through KimKim. We came to him with some ideas of things we wanted to do and see in Portugal, explained to him the family dynamics of the trip and we would need accommodations and activities for three generations of our family. And finally, we complicated everything by scheduling this vacation over the Christmas holidays, knowing that some locations might be closed for the holiday as well, but those dates worked best for us, as that was when... Read more

João and his team planned the perfect trip for us through KimKim. We came to him with some ideas of things we wanted to do and see in Portugal, explained to him the family dynamics of the trip and we would need accommodations and activities for three generations of our family. And finally, we complicated everything by scheduling this vacation over the Christmas holidays, knowing that some locations might be closed for the holiday as well, but those dates worked best for us, as that was when the kids were out of school.

João did an awesome job of planning everything for us. The hotels were wonderful. He managed to schedule all the activities that we asked to see (Sintra, Coimbra, Fatima, etc) and also planned a bunch of others for us that were perfect can’t miss events in Portugal that we hadn’t thought of ourselves – such as a Fado dinner. He kept us busy every day, which is just what we wanted, and all three generations in the family had an incredible time. All our drivers were great, but Ricardo and Pepe were really incredible. Super patient with the kids and answered every question from the adults as well as pointing out all kinds of interesting details along the way. I liked that we had the same driver for an entire region, and not just a different random person every day – we really got to know our drivers better, and they got to know us.

Hotel Review
Martinhal Sagres Beach Family Resort
Sagres

So many activities. This really was a great family friendly hotel. I think all of the guests there had kids as well, so they

Authenticity & Character
This didn't seem as much of a Portuguese hotel, but a great beach resort that could have been in any country, and just happened to be in Portugal. Maybe it felt less Portuguese as when we were there, it was filled with holidaymakers from all over Europe and very few Portuguese - other than the staff.
Location
Right on the beach. It's away from everything else. In the western/southern tip of Portugal. From what this American can tell by looking at various weather maps, it looks like should get some of the best weather in all of Europe.
Staff
Everyone was so nice and helpful. We woke up to no power one morning due to a storm the night before. Joao working the front desk gave me his personal Whatsapp and made sure I took it down correctly. Then showed up in my room five minutes later and flipped the circuit breaker to restore power. Another day, Diana saw us walking back to our room after the rain started and offered us a ride in her golf cart.
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 05, 2026
Dear Joe and Judy, Thank you so much for your kind words. It truly means a lot to me and to our entire team. It was a real pleasure planning this special trip for your family, and I’m delighted to hear that all three generations had such a wonderful time, even during the Christmas holidays. I’m especially happy to know that the hotels, experiences, and drivers helped make the journey memorable. Ricardo and Pepe will be thrilled to hear your feedback. Thank you again for trusting Across... Read more

Dear Joe and Judy,

Thank you so much for your kind words. It truly means a lot to me and to our entire team.

It was a real pleasure planning this special trip for your family, and I’m delighted to hear that all three generations had such a wonderful time, even during the Christmas holidays. I’m especially happy to know that the hotels, experiences, and drivers helped make the journey memorable. Ricardo and Pepe will be thrilled to hear your feedback.

Thank you again for trusting Across Portugal and KimKim with your trip. We would love to welcome you back to Portugal in the future.

Your friend in Portugal, João

Our trip to the best of Morocco was terrific ...
Morocco | Dec 21 - Jan 1, 2026

S
Steven K.
Miami, FL | Reviewed on Jan 05, 2026
Our trip to the best of Morocco was terrific - a planned excursion that shared the cultural and historic highlights of Casablanca, Tanger, Fes, Desert and Marakesh! Ousamma, our driver, was the glue that held the trip together -- his flexibility to start each morning at our desired hour and get us to each of our destinations safely and knowledgeably was invaluable. His knowledge of photogenic stops, tastes along the travel and venues was outstanding! He was a warm part of each day from... Read more

Our trip to the best of Morocco was terrific - a planned excursion that shared the cultural and historic highlights of Casablanca, Tanger, Fes, Desert and Marakesh! Ousamma, our driver, was the glue that held the trip together -- his flexibility to start each morning at our desired hour and get us to each of our destinations safely and knowledgeably was invaluable.

His knowledge of photogenic stops, tastes along the travel and venues was outstanding! He was a warm part of each day from luggage to check-in and all the points inbetween. Highly recommended!

Hotel Reviews
Longue Vie Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Berbere Palace
Ouarzazate

5 star property in unexpected location! Was a bright relaxing stop on a long trip between desert and Marakesh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Best staff in our entire trip! The young men who ran the Orient were so helpful, enthusiastic and kind in making the trip memorable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Semlalia
Fès

Beautiful riad in convenient part of the medina! Gorgeous architecture!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Lovely location with Chefchaouen! Convenient, great food and authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Tangier Al Houara Resort & Spa
Tangier

Impressive resort hotel on the beach! Beautiful rooms and spaces; great dining!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Fes to Merzouga via Erfoud  (Jeep Transfer to the Camp)
Private Transfer from Fes to Merzouga via Erfoud (Jeep Transfer to the Camp)
Morocco

Great timing between drop off and desert camp.

Quality of Experience
Guides, Drivers and Staff
Transport
Berber Pizza (Madfouna) Experience in the Sahara Desert
Berber Pizza (Madfouna) Experience in the Sahara Desert
Merzouga

The experience was at Cafe Nora and the chef was an excellent teacher. So not exactly as billed, but still a great excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek to Your Camp
Camel Trek to Your Camp
Merzouga

Loved the camel trip! Lovely guide. Great opportunity to view sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

Nomad experience much less than expected. Saw the Nomad camp, was introduced to a resident but over in 15 minutes.

Quality of Experience
Food
There was no food.
Guides, Drivers and Staff
Transport
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Morocco

Its a long drive but necessary. Our driver made the trip enjoyable acting as a guide and stopping at right spots!

Quality of Experience
Guides, Drivers and Staff
Transport
Drive from Ouarzazate to Marrakech via Aït Ben Haddou
Drive from Ouarzazate to Marrakech via Aït Ben Haddou
Morocco

Ait Ben Haddou is amazing - we love the archeological elements and recommend everyone go there and walk

Quality of Experience
Guides, Drivers and Staff
Transport
Sahara Sky Adventure: Explore the Stars with an Astronomer
Sahara Sky Adventure: Explore the Stars with an Astronomer
Merzouga

Canceled

Quality of Experience
Guides, Drivers and Staff
Transport
Dine at Restaurant Gayza in Riad Fes
Dine at Restaurant Gayza in Riad Fes
Fes

Didnt take

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Loved our guide again - its the guide that make it special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sidecar Ride Experience in Marrakech: See the Red City in Vintage Style
Sidecar Ride Experience in Marrakech: See the Red City in Vintage Style
Marrakesh

Didnt take - we canceled.

Quality of Experience
Guides, Drivers and Staff
Transport
Three Hour Cooking Workshop at La Maison Arabe
Three Hour Cooking Workshop at La Maison Arabe
Marrakesh

Terrific chef and teacher! Well prepared and highlight of our trip. Highly recommend Maison Arabe

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Didn't take the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Great tour guide - made the tour of the Fez Medina extra special! Advise everyone to use our guide - smart, friendly and a pleasure to walk alongside. Recommended restaurant worked for us!

Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

Loved Volubilis! Everyone should stop there.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Worth seeing the village and kasbah but a bit underwhelming. Still a good first exposure to a small medina made Fes and Marakesh more comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Tangier
Guided Tour of Tangier
Morocco

Was surprised how much we enjoyed the geographic tour of caves and cape! Turned out to be more than expected

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Highlight of Casablanca! Amazing site inside and out!

Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

Casablanca has limited historic sites but our driver made this informational and gave us an understanding of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane

Family with 3 kids pleased with itinerary and excellent driver
Morocco | Dec 26 - Jan 4, 2026

C
Cameron S.
Los Angeles, CA | Reviewed on Jan 05, 2026
For context, we have three school-age children: 14, 12 and 7. They are all experienced travellers and good walkers and put up with several multi-hour walking tours of cities and a multi-hour hike through the Monkey Fingers gorges. We did a small amount of crafts shopping, taking tours of leather, carpets, and skincare in Fes but spent more of our time on cultural tours of cities and sites plus some outdoors time in the gorges and desert. Our driver, Said, was outstanding. He was positive... Read more

For context, we have three school-age children: 14, 12 and 7. They are all experienced travellers and good walkers and put up with several multi-hour walking tours of cities and a multi-hour hike through the Monkey Fingers gorges. We did a small amount of crafts shopping, taking tours of leather, carpets, and skincare in Fes but spent more of our time on cultural tours of cities and sites plus some outdoors time in the gorges and desert.

Our driver, Said, was outstanding. He was positive and personable and a consistently good companion over the 9 days, making pleasant conversation or leaving us in silence as our mood warranted. He offered excellent recommendations for meals and a few sites for good views, but would enact whatever plan we wished. At every stop, from cafes to museums, he smoothed our way with his impressive linguistic skills (English, French, Arabic, Berber) and local knowledge. While we are experienced travellers, speak excellent French, and have always been on our own to date, we were grateful for his presence bridging the cultural distance and ensuring we made the most of situations and avoided mistakes.

Yassine was extremely helpful in booking the trip. We sent multiple emails back and forth refining our itinerary based on his recommendations and responses to our preferences. As we reflected on the trip during the flight home, we were pleased with the result. The accommodations ranged from good to amazing and the activities seem to have encompassed everything we wanted to do given our time constraints. No regrets ex-post.

Overall, we found the price quite reasonable given the level of service and accommodations. Restaurants were a little more expensive than we had expected. We all found the cuisine healthy and tasty, though by the end it became repetitive. One must also add the cost of frequent tipping. But these were small variations on top of the price through KimKim, which included hotels, driver, and multiple tours and which we felt was good value.

We were pleased and would recommend KimKim to others looking to travel to Morocco.

Hotel Review
Eden Boutique Hotel
Boumalne Dades

WOW! This is the most unbelievably beautiful hotel in which I have ever stayed. A work of art. My whole family was sorry we only had one night there and kept joking that we should skip the rest of our trip and just remain at the Eden.

Authenticity & Character
Cleanliness & Comfort
Local specialist: Yassine Echcherki

Outstanding Service from Marrakech to the Sahara
Morocco | Dec 28 - Jan 3, 2026

S
Salil P.
Ashburn, VA | Reviewed on Jan 05, 2026
We had an absolutely outstanding experience with Farid as our private driver in Morocco. From the moment we arrived in Marrakech to our unforgettable journey out to the Sahara Desert, Farid was consistently prompt, courteous, and exceptionally professional. He navigated busy city streets, winding mountain roads, and long desert stretches with complete confidence and skill, making every drive feel smooth, safe, and stress-free. His calm demeanor, reliability, and attention to detail... Read more

We had an absolutely outstanding experience with Farid as our private driver in Morocco. From the moment we arrived in Marrakech to our unforgettable journey out to the Sahara Desert, Farid was consistently prompt, courteous, and exceptionally professional.

He navigated busy city streets, winding mountain roads, and long desert stretches with complete confidence and skill, making every drive feel smooth, safe, and stress-free. His calm demeanor, reliability, and attention to detail immediately put us at ease. Farid was always early, impeccably organized, and thoughtful about our comfort - whether that meant adjusting stops, offering helpful local insights, or simply ensuring the ride was relaxing.

Beyond his driving skills, Farid’s kindness and warm personality truly set him apart. He was respectful, patient, and genuinely cared about making our trip special. His local knowledge enriched our experience, and his quiet professionalism made him an absolute pleasure to travel with.

If you are visiting Morocco and want a driver who is trustworthy, polished, knowledgeable, and deeply committed to excellent service, Farid is simply the best. We could not recommend him more highly and would gladly choose him again for any future trip.

Hotel Reviews
Orient Desert Camp
Merzouga
Hôtel Palm Dades
Boumalne Dadès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We had a fantastic half-day tour in Morocco with Chafik, and he was absolutely outstanding. From the very beginning, he was warm, engaging, and extremely knowledgeable, instantly making us feel comfortable and excited to explore. Chafik brought the history, culture, and daily life of Morocco to life with clear explanations, fascinating stories, and thoughtful context. He struck the perfect balance between being informative and relaxed, allowing the tour to feel immersive without ever being rushed. His deep local knowledge, professionalism, and passion for what he does were evident throughout the experience. He was attentive to our interests, patient with questions, and incredibly respectful and courteous at all times. Thanks to Chafik, we gained a much richer understanding of Morocco in just a few hours, and the tour felt both meaningful and memorable. If you are looking for a guide who is knowledgeable, personable, polished, and genuinely excellent at what he does, Chafik is an outstanding choice. We would recommend him without hesitation and would gladly tour with him again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely

Winter Break Family Adventure in Finland
Finland | Dec 26 - Jan 2, 2026

Rebecca
Rebecca R.
Ashburn, VA | Reviewed on Jan 05, 2026
If you’re thinking about going to Finland, I think you should go, and if you’re thinking about using KimKim / MonMon Travel, I think you should! I worked with Emerson & Lilla and they planned a great winter trip for my family of 5 (2 adults and 3 kids ages 16, 13, and 11). They really handled organizing every step of the way (before and during the trip) and picked the best hotels, best companies / tour operators / tours, etc. They planned a better trip for my family than I could have planned... Read more

If you’re thinking about going to Finland, I think you should go, and if you’re thinking about using KimKim / MonMon Travel, I think you should! I worked with Emerson & Lilla and they planned a great winter trip for my family of 5 (2 adults and 3 kids ages 16, 13, and 11). They really handled organizing every step of the way (before and during the trip) and picked the best hotels, best companies / tour operators / tours, etc. They planned a better trip for my family than I could have planned alone, and it saved me a lot of time / headache to work with them to plan the trip. We spent one day in Munich on the way home and I joked to my family that I missed Lilla already. The biggest compliment I can give is that I will recommend Finland / KimKim / MonMon to my friends in real life.

Hotel Reviews
Home Hotel Jugend
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Lights Ranch
Köngäs

Loved this hotel / glass cabin. We loved the whole trip but if forced to pick we all liked Northern Lights Ranch / Levi the best - quiet, snow, stars, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overnight Train

I am glad we did it & I would take the overnight train to Lapland again. It was easy and an interesting travel experience for my kids. They never took an overnight train before!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fabian
Helsinki

I would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aurora Ice Floating
Aurora Ice Floating
Finland

Everyone thought this was a fun, interesting activity. In the end, my 11 year old daughter didn’t want to put the suit on and go in, and I didn’t force her to & it was no problem for her to stay in the kota while we did it.

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Sleigh Ride to Ice Fishing
Reindeer Sleigh Ride to Ice Fishing
Rovaniemi

My 13 year old son caught one fish and the guide caught one fish but ice fishing was up there on my husband and 13 year old son’s top activities of the trip. They really liked being out on the ice with the guides and my 13 year old really liked grilling sausages on the fire out there.

Quality of Experience
Guides, Drivers and Staff
Transport
New Years Party at the SnowHotel
New Years Party at the SnowHotel
Rovaniemi

It turns out my family is not really in New Year’s parties. If your family wants to attend a party, I think this would be fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Husky Safari
Family Husky Safari
Finland

I’m really rating a different experience to be 4 stars and I would probably rate the kennel experience listed here as 5 stars if I had gone. Due to weather, our originally booked experience was changed and we were given the option to go with the change or cancel for a refund. Due to weather and being tired from New Year’s the night before, we opted to cancel our trip to the kennel since given the option and then at the last minute, Lilla helped us organize a shorter husky ride at Santa’s Husky Rides - the kennel’s satellite location in Santa Claus Village (at this moment I loved Lilla - they wouldn’t let me book a guaranteed time slot myself but said I could walk in, but I thought to ask Lilla if she could get them to give me a time slot and she did and arranged our transportation to / from!). I think we would have liked to go out to the kennel (and you should do it if you can!) but if you can’t - I was very thankful for Lilla’s last minute help to book the shorter ride so we could still get a taste of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Log Sauna and Finnish Dinner Experience
Luxury Log Sauna and Finnish Dinner Experience
Rovaniemi

We all enjoyed this - great food and fun sauna experience and interesting to be in a Finnish family’s home . My 16 year old son rated this as his favorite activity of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Levi Fell Snowmobile Adventure
Levi Fell Snowmobile Adventure
Levi

I always ask everyone in my family to tell me their favorite thing we did on the trip. My 11 year old daughter and I picked the snowmobile trip! None of us had ever been snowmobiling before and it was a fun and beautiful adventure. The latest my 13 year old son has said is that he liked so much he can’t pick a favorite thing, but he had listed the snowmobile trip up there as a possibility when asked earlier :)

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Tour by Van
Aurora Tour by Van
Levi

If you really want to try your best to see the Northern Lights, I recommend that you do this tour in Levi.

Quality of Experience
Guides, Drivers and Staff
Transport
Helsinki and Suomenlinna Private Tour
Helsinki and Suomenlinna Private Tour
Helsinki
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Jan 05, 2026

Thank you so much for taking the time to write such a detailed and thoughtful review - we truly appreciate it. We’re very happy to hear that the trip worked so well for your family and that everything came together smoothly. It was a pleasure working with you, and thank you again for the kind recommendation. We’d be delighted to help with any future travels!

Federico was wonderful. Excellent advice and ...
Brazil | Dec 27 - Jan 4, 2026

Mareeni
Mareeni S.
Escondido, CA | Reviewed on Jan 05, 2026
Federico was wonderful. Excellent advice and an amazing journey. Carlos and Alex were both great guides in Rio. The Rio Othon Reveillon beyond compare. Marcelinho in Amazonas was knowledgeable, great fun and very accommodating. Read more

Federico was wonderful. Excellent advice and an amazing journey. Carlos and Alex were both great guides in Rio. The Rio Othon Reveillon beyond compare. Marcelinho in Amazonas was knowledgeable, great fun and very accommodating.

Hotel Review
Grand Hyatt Rio De Janeiro
Rio de Janeiro

Luxurious and very relaxing.

Authenticity & Character
Location
The beach was clean and convenient but a bit far from tourist attractions. Worth it to get back to an oasis away from the crowds
Staff
Cleanliness & Comfort
The bath amenities were aromatic and high quality
Local specialist: Federico Alessandri

A perfectly balanced and well-organized journey through Guatemala
Guatemala | Dec 20 - Jan 4, 2026

Alexandre
Alexandre M.
Canada | Reviewed on Jan 05, 2026
Our trip to Guatemala was exceptionally well planned and thoughtfully executed. The itinerary struck a perfect balance between culture, nature, and pace, allowing us to experience the country deeply without feeling rushed. Highlights included Antigua, Lake Atitlán, and the incredible historical sites, all supported by knowledgeable local guides and smooth logistics throughout the journey. A special thank you to our local specialist, Alex, who was attentive, responsive, and flexible from... Read more

Our trip to Guatemala was exceptionally well planned and thoughtfully executed. The itinerary struck a perfect balance between culture, nature, and pace, allowing us to experience the country deeply without feeling rushed.

Highlights included Antigua, Lake Atitlán, and the incredible historical sites, all supported by knowledgeable local guides and smooth logistics throughout the journey.

A special thank you to our local specialist, Alex, who was attentive, responsive, and flexible from the planning stage through the trip itself. Even when small adjustments were needed, everything was handled quickly and professionally, which made the experience stress-free.

Overall, this was a memorable and very well-organized trip, and we would happily use Kimkim again for future travel.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jan 05, 2026
Thank you so much for your kind and thoughtful feedback, Alexandre.- It truly means a lot to know that you enjoyed Guatemala and Belize, and felt the trip was well-balanced and stress-free. I’m very glad Antigua, Lake Atitlán, and the historical sites left a lasting impression, and that our local guides and logistics helped make the experience smooth. It was a pleasure working with you and Julia from start to finish, and I really appreciate your trust and flexibility along the way. Feedback... Read more

Thank you so much for your kind and thoughtful feedback, Alexandre.-

It truly means a lot to know that you enjoyed Guatemala and Belize, and felt the trip was well-balanced and stress-free. I’m very glad Antigua, Lake Atitlán, and the historical sites left a lasting impression, and that our local guides and logistics helped make the experience smooth.

It was a pleasure working with you and Julia from start to finish, and I really appreciate your trust and flexibility along the way. Feedback like this is incredibly rewarding.

Wishing Julia a good recovery, many more wonderful adventures ahead on your travels, and I hope our paths cross again in the future.

Warm regards from lovely Antigua,
Alex

Bucket list trip to see the Northern Lights w...
Finland | Dec 28 - Jan 2, 2026

Karen
Karen S.
Cypress, TX | Reviewed on Jan 04, 2026
Bucket list trip to see the Northern Lights was amazing with Eemil. We tracked this elusive spectacle for two nights and were able to see and photograph them briefly both nights. Reindeer Sleigh rides, Husky Sledding, Snowmobiling and Snowshoeing were also a blast! Bitter cold though at 19F below the normal cold (-21F on the coldest day) so rented clothes really helped!
Great family trip to a cute ski town!
Read more

Bucket list trip to see the Northern Lights was amazing with Eemil. We tracked this elusive spectacle for two nights and were able to see and photograph them briefly both nights. Reindeer Sleigh rides, Husky Sledding, Snowmobiling and Snowshoeing were also a blast! Bitter cold though at 19F below the normal cold (-21F on the coldest day) so rented clothes really helped!
Great family trip to a cute ski town!

Hotel Review
Break Sokos Hotel Levi
Levi

Nice large room and bathroom and great breakfast buffet.

Authenticity & Character
Location
Walkable to ski slope and restaurants and shops
Staff
Helpful for any needs
Cleanliness & Comfort
Activity Review
Reindeer Adventure
Reindeer Adventure
Levi

Being able to feed the Reindeer and walk among them was super cool. The sleigh rides was nice but super short.

Quality of Experience
Guides, Drivers and Staff
The guides gave us the basics on how to behave near the animals and were a bit more personable at the end in the cabin but not really interactive or informative
Transport
Small van
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Jan 05, 2026

Thank you so much for sharing. I’m really glad to hear you had such a great trip. It’s wonderful that everything came together and that the experience lived up to your expectations. I appreciate the feedback and hope to help you plan another adventure in the future!

Two weeks in Thailand
Thailand | Dec 20 - Jan 3, 2026

J
Jessie M.
Seattle, WA | Reviewed on Jan 05, 2026
Overall the trip was great. We had a ton of help from Ashley and she was very responsive during the trip when we wanted to change some plans or had questions. The places to stay she helped us choose were lovely. The private rides she set up for us were very timely. My only complaint is a couple of the guided trips were not what we expected. We did an all day private Phi Phi Island trip, our guide took us to 3 Islands and did a stop at another Island. The guide was pleasant as was the crew but... Read more

Overall the trip was great. We had a ton of help from Ashley and she was very responsive during the trip when we wanted to change some plans or had questions. The places to stay she helped us choose were lovely. The private rides she set up for us were very timely. My only complaint is a couple of the guided trips were not what we expected. We did an all day private Phi Phi Island trip, our guide took us to 3 Islands and did a stop at another Island. The guide was pleasant as was the crew but the places we went (except for the snorkeling) were incredibly crowded. I understand the time of year is very busy but I hoped with a private trip we would have been offered options to go somewhere away from the crowds since we didn't have specific places we wanted to see. Our Bangkok food tour was similar. We went to China town which was incredibly crowded. Again our guide was great and found us excellent food but it was so busy there were few places to sit and we could barely walk through the crowds. As it was also a private trip, we would have been happy to be told that the usual places were very busy and been given the option to go somewhere less popular. In general we were happy but, when paying extra for private excursions, we would have appreciated more flexibility and been happy to not join the biggest possible crowds in order to go the most popular places. We didn't love Ao Nang, it was pretty but super busy with people, loud music and clubs, we wished we'd stayed at Railay Bay instead. We really loved the quiet of the jungle and lake stay at Khao Sok as well as the hiking in Chiang Mai to visit the Karin people's village. We bought the most beautiful handmade scarves there for souvenirs. Our favorite meal was the one we cooked at Ya's cooking school out of Krabi!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 05, 2026
Dear Jessie, We’re thrilled that you and your family enjoyed your trip to Thailand with our team and me. It sounds like you brought home some wonderful memories (and scarves!) from Thailand, especially Chiang Mai and Ya's cooking school in Krabi. We also appreciate your honest notes regarding the crowds in Phi Phi and Chinatown. While these areas are iconic, we hear you—when booking a private tour, you expect the flexibility to escape the masses. We are sharing your feedback with our local... Read more

Dear Jessie,

We’re thrilled that you and your family enjoyed your trip to Thailand with our team and me. It sounds like you brought home some wonderful memories (and scarves!) from Thailand, especially Chiang Mai and Ya's cooking school in Krabi.

We also appreciate your honest notes regarding the crowds in Phi Phi and Chinatown. While these areas are iconic, we hear you—when booking a private tour, you expect the flexibility to escape the masses. We are sharing your feedback with our local guides to ensure they offer more "off-the-beaten-path" alternatives during the busy season.

Thank you for helping us improve, and we hope to welcome you back to a hidden gem soon!

Warmly,
Ashley

My son and I just returned from an 8 day trip...
New Zealand | Dec 26 - Jan 3, 2026

R
Robert G.
Basking Ridge, NJ | Reviewed on Jan 05, 2026

My son and I just returned from an 8 day trip in New Zealand. We had a wonderful time and Nats did an amazing job with preparing our itinerary. He arranged all of our activities, transportation, and accommodations. When the weather intervened and a couple of activities were cancelled, Nats was quick to communicate with us and suggest alternative options. New Zealand is a wonderful country to visit if you enjoy an active trip in beautiful surroundings. I highly recommend working with Nats if you plan to visit there.

Local specialist: Nats Subramanian
Nats
Nats Subramanian
Local specialist in New Zealand | Replied on Jan 05, 2026

Dear Robert and Benjamin,

Thank you for your kind words. It was my pleasure to design and organize this trip for you. I am very happy that you both had a lovely time in New Zealand!

Warm Regards,
Nats

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.