Kimkim Trip Reviews

4.8
Based on 22,423 ratings
Read 22,423 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Vacation that Surpassed Expectations
Spain | Oct 5 - Oct 16, 2026

Robin
Robin B.
Newton, MA | Reviewed on Oct 19, 2026
Overall, this was a wonderful vacation and please don’t take the superlatives in the following description lightly as they are all well deserved. To begin, the quality of the exhibits at the Altamira Museum was very high; the recreated cave itself, however, was a disappointment compared to other caves we’ve visited. We did, however, appreciate the authenticity of our experiences at the La Moneda Cave and the El Castillo Cave. Our guide in Santander, Daniel, was excellent and despite the... Read more

Overall, this was a wonderful vacation and please don’t take the superlatives in the following description lightly as they are all well deserved. To begin, the quality of the exhibits at the Altamira Museum was very high; the recreated cave itself, however, was a disappointment compared to other caves we’ve visited. We did, however, appreciate the authenticity of our experiences at the La Moneda Cave and the El Castillo Cave. Our guide in Santander, Daniel, was excellent and despite the poor weather made our time there very enjoyable. We were particularly impressed by the Centro Botin (designed by Renzo Piano) and the Paseo de Pereda. The history and insights provided by our guide, Nicolas, in the fishing village of Santona made that visit special as well. The tour of the Conservas Emilia anchovy & tuna processing plant gave us a unique window into the local economy and we enjoyed the tasting afterwards. Of course, the Guggenheim Museum in Bilbao was fantastic and Sokorri was an excellent guide to both the museum and the city. The next day another lovely and well-informed guide, Susana, showed us the Itsas Museum of cultural and maritime history. She also went with us to the Casa de Juntas and Peace Museum in Guernica - which is a “Can’t Miss” experience. Our next knowledgeable guide, Alfonso, led us on a tour of San Sebastian’s Old Town and supplemented the visual interest with his deep understanding of local history. Both the San Telmo Museum and the Aquarium are also well worth a visit. Our final days were spent in French Basque Country and Etienne was, again, a most knowledgeable and considerate guide. We particularly enjoyed the time spent with him in Sare. In sum, while all of the places visited were memorable, the guides elevated the quality of the experience with their knowledge and congenial personalities. They were the embodied expression of the place and the culture which we appreciated very much. In addition, all the drivers were excellent and we felt very safe.

Activity Reviews
Private Museum & CityVisits
Private Museum & CityVisits
Bilbao
Private San Sebastián History & Culture Walk
Private San Sebastián History & Culture Walk
San Sebastián

We enjoyed our time with Alfonso very much. It was lovely to meet him after working together to plan the trip.

Discovering Bizcay
Discovering Bizcay
Bilbao
Guided Bilbao Walk
Guided Bilbao Walk
Bilbao
San Telmo Museum & Aquarium
San Telmo Museum & Aquarium
San Sebastián
Quality of Experience
There was something new and special to enjoy every day. We learned so much and each place was unique - never a dull moment.
Guides, Drivers and Staff
All the drivers were excellent, the cars were very comfortable and the guides were so nice and very well informed.
Transport
Comfortable cars, water provided, everyone was on time and made traveling very easy.
Private French Basque Day trip
Private French Basque Day trip
San Sebastián
Quality of Experience
Beautiful countryside and Etienne was an excellent guide.
Guides, Drivers and Staff
Etienne was very flexible and accommodated requests. He also took us to an excellent restaurant for lunch which we enjoyed very much.
Transport
Comfortable car with water and knowledgeable driver.
Visit Santander
Visit Santander
Santillana del Mar

Daniel saved the day with his guided tour since the weather was quite bad. Despite the rain and the wind, we enjoyed walking around with him and learning about the city. Pilar was a pillar of strength since she had to drive through the hard rain yet she did a great job and we felt comfortable with her at the wheel.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Oct 19, 2026

Hello to all of you.
Thanks a lot for such a deep feedback. I’m sure that it’ll be very helpfull for other travelers looking for a similar trip to yours.
We hope to see you again!
Warm regards.

Wow! By Morocco
Morocco | Oct 4 - Oct 18, 2026

J L
J L W.
Laurel, MS | Reviewed on Oct 19, 2026
To begin I would like to thank Faisal for an amazing journey across Morocco. From the time he picked us up in Casablanca he has treated us like family. It has been an amazing 15-day journey across Morocco. The history, the sites, and people that I have met have created everlasting memories. Thanks to KimKims and Original Travel Company and Said for putting this trip together. Much ❤️ Read more

To begin I would like to thank Faisal for an amazing journey across Morocco. From the time he picked us up in Casablanca he has treated us like family. It has been an amazing 15-day journey across Morocco. The history, the sites, and people that I have met have created everlasting memories. Thanks to KimKims and Original Travel Company and Said for putting this trip together. Much ❤️

Hotel Reviews
Barceló Casablanca
Casablanca

This hotel is really nice it's located in the city and it's more like a hotel to go and have a business meeting. The rooms are clean the staff was great. This place has excellent breakfast.. The restaurant has really really good food. We had room service from the restaurant and the food and the man delivered the food was really nice.

Authenticity & Character
It is basically like any other Commercial Hotel.
Location
We are basically spitting only a few hours here. We came in in the afternoon went to the mosque. Came back to the hotel went to sleep and left earlier the next morning.
Staff
They showed that they care.
Cleanliness & Comfort
Everything was clean and comfortable
Hotel Dar Mounir
Chefchaouen

This is a small Raid. It has stairs that went up and down to get to the room.

Authenticity & Character
I think it's more like going back into time
Location
Staff
Staff was friendly and helpful
Cleanliness & Comfort
The beds in the bathrooms were clean
Riad Braya
FesfE

This was a great location located close to many restaurants lots of things to do walking to the waterfall,, walking through the Medina, everything was close and easily enjoy.

Authenticity & Character
Great area with history and time
Location
Great walkable area
Staff
The place really stood out the character
Cleanliness & Comfort
Everything was clean the bed the bathroom floors
Sahara Sky Luxury Camp
Merzouga

This was truly a unique experience. This was my first time ever staying in a desert sky camp. The rooms are clean the bathrooms are clean and the staff was really really amazing.

Authenticity & Character
This was truly a different experience
Location
Staff
The people here did everything they could to make us feel comfortable.
Cleanliness & Comfort
This place was surprisingly clean and comfortable to say that we're sleeping in tents in the middle of the desert with king size bed air conditioning showers and hot running water
Dar Rihana Dades
Douar Aït Ouffi

This is one of the nicest places I stayed on the this journey across Morocco. The staff was great. The food was some of the best I had on my trip. The owner made me feel at home.

Authenticity & Character
Location
Really close to our hiking tour of the mountains that the Locust called monkey fingers.
Staff
Cleanliness & Comfort
This place was perfect
Riad Bayti
Marrakech

My experience at this hotel was not the greatest. I think of all the places I stayed the breakfast here did not really compare. Because we had so many days there we asked if they can wash our clothes and they said yes. They washed our white clothes with something from the hotel or someone else's clothes because when we receive them back they were blue in color. And we carry no jeans or anytthing that would fade on this trip. I honestly hate writing reviews like this. I paid them for washing the clothes and I left all of the clothes that had turned blue at the hotel with them. I have a tendency to make the best out of anywhere I am without complaining. I think the cuttings around the door, the wood casing that sticks out in the doorway I actually dangerous. Walking in and out of the doors with the design on both sides is an easy way to hit your head or shoulder while any entering or exiting the hotel room.

Authenticity & Character
It is located in the heart of the medine. This place is really in a nice location you get a lot of exercise just from walking back and forth to the place shops and markets are everywhere.
Location
The Raid is in a great location with a beautiful garden on the inside and a small pool.
Staff
Nice,
Cleanliness & Comfort
The place was clean
Riad Mimouna
Essaouira

Great, Raid is beautiful, The sound of ocean will help sleep. If you're standing in your room and looking out of your window at the ocean you are probably less than 50 ft from the water. This hotel basically sits on the seawall.

Authenticity & Character
These Raids are basically like going back into time with the modern twist.
Location
A good location within walking distance of tse Jewish museum, restaurant. shopping and beaches.
Staff
The woman at the front desk was very helpful, great patience she took her time to give us directions to hotel and places that we want to find using a l a map.
Cleanliness & Comfort
Everything was cleaning and we are taking care of
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 20, 2026
Hi Jimmy, Thank you so much for sharing your experience! We’re glad to hear that you had such a memorable 15-day journey across Morocco. Faisal will be very happy to know that he made you feel like family and helped make your trip so special. We also appreciate your kind words about Said and the Original Travels team. Thank you as well for sharing your honest feedback about the accommodations, especially your experience in Marrakech. We’re sorry to hear about the issue with your laundry and... Read more

Hi Jimmy,

Thank you so much for sharing your experience! We’re glad to hear that you had such a memorable 15-day journey across Morocco. Faisal will be very happy to know that he made you feel like family and helped make your trip so special. We also appreciate your kind words about Said and the Original Travels team.

Thank you as well for sharing your honest feedback about the accommodations, especially your experience in Marrakech. We’re sorry to hear about the issue with your laundry and understand how disappointing that must have been. Your comments are important to us, and we will take them into account as we continue to improve our services.

It was a pleasure helping you discover Morocco’s history, landscapes, and wonderful people. We hope the memories you made will stay with you for many years to come, and we would love to welcome you back to Morocco someday!

Warm Regards,
Ali

Fabulous trip to Morocco
Morocco | Oct 1 - Oct 10, 2026

H
Holly M.
Boston, MA | Reviewed on Oct 19, 2026
Our trip to Morocco was phenomenal! Kimkim planned our flawless, well organized 10 day adventure. All of the guides, sites, Riads, and Kasbah’ss were beautiful and well coordinated. Our guide, Abdelhadi was fabulous. He was personable, thoughtful, knowledgeable and a pleasure to be with. He made our trip memorable. From start to finish he provided us with important facts about Morocco. He truly wanted us to know everything about his beautiful country. Anyone who is lucky enough to get... Read more

Our trip to Morocco was phenomenal! Kimkim planned our flawless, well organized 10 day adventure. All of the guides, sites, Riads, and Kasbah’ss were beautiful and well coordinated. Our guide, Abdelhadi was fabulous. He was personable, thoughtful, knowledgeable and a pleasure to be with. He made our trip memorable. From start to finish he provided us with important facts about Morocco. He truly wanted us to know everything about his beautiful country. Anyone who is lucky enough to get Abdelhadi as their guide is very fortunate. We would give him 10 stars on a 5 star rating.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Activity Reviews
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Rabat to Fes via Volubilis and Meknes
Rabat to Fes via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Khawla Elidrissi
Khawla
Khawla Elidrissi
Local specialist in Marrakesh | Replied on Oct 19, 2026

Thank you, Holly! It was a pleasure planning this trip for you, and I’m so happy to hear you had such a wonderful time discovering Morocco. I’ll be sure to share your kind words with Abdelhadi :)

We had a wonderful and memorable trip to Fran...
France | Oct 6 - Oct 16, 2026

Sam
Sam F.
Roseburg, OR, USA | Reviewed on Oct 19, 2026
We had a wonderful and memorable trip to France thanks to the Kim Kim staff. We appreciated all our tour guides along our route in Paris, Amboise, Aix, and Cassis. Standout drivers were Phillip and stand out tour guides were Henri and Greg. We loved it all and would do it again. Read more

We had a wonderful and memorable trip to France thanks to the Kim Kim staff. We appreciated all our tour guides along our route in Paris, Amboise, Aix, and Cassis. Standout drivers were Phillip and stand out tour guides were Henri and Greg. We loved it all and would do it again.

Hotel Reviews
Hôtel Palm - Astotel
Paris

Of all the hotels, this hotel had a wonderful selection of breakfast items, had drinks and snacks available all day, ability to do custom orders, and the top tasting yogurt of them all. The bed was comfortable and we were in a lively part of the city with access to almost everything. The hotel was pretty basic, but staff were great.

Authenticity & Character
It was a more modern style with emphasis on unique newness and simplicity.
Authenticity & Character
It was a more modern style with emphasis on unique newness and simplicity.
Location
I loved the location. We walked to the Sacre Cour and I took several runs around the area and down to the Seine for amazing sights.
Location
Staff
Wonderful staff. They were almost always available.
Staff
Wonderful staff. They were almost always available.
Cleanliness & Comfort
Very comfortable. Room was a tad bit small.
Cleanliness & Comfort
Very comfortable. Room was a tad bit small.
La Maison Rabelais
Amboise

This was obviously a very nice hotel. The staff were especially nice and accommodating. The breakfast was pretty decent but was billed separately. The yogurt was OK, not as good as the Paris hotel. I’m not sure if one could order a cooked to order item, but I didn’t pursue it. The general fruit selection were very good as was bread and bakery items were especially good here.

Authenticity & Character
Very nice plush hotel. The room was vast compared to our prior hotel and we felt like royalty.
Location
The hotel was in an great location in Amboise. We were within close walking distance to all the attractions.
Staff
Great staff! Friendly and cheerful.
Cleanliness & Comfort
Excellent cleanliness and comfort.
Boutique Hotel Cezanne
Aix-en-Provence

This hotel was very nice and comfortable. The view out of our window was very nice with a view of a tall plane tree and a courtyard. The staff were very helpful and accommodating, helping to store our luggage until check-in and keeping our wine chilled. The breakfasts were very nice and staff checked on each table to take custom coffee orders. They might have been able to make custom breakfast orders, but I didn’t ask. The variety is fruits, bakery items and other oatmeal & muesli items was a step beyond other breakfasts. Unfortunately the yogurts offered were just a basic well known brand we have in the US and not that special or unique.

Authenticity & Character
The hotel had very appealing character and style.
Location
We loved our location. We were close to the market and all the nice restaurants, shops, and main attractions. I enjoyed a very nice run around the area.
Staff
The staff were quite friendly and helpful. They called us to let us know our driver had arrived.
Cleanliness & Comfort
The room was a bit smaller than our previous room, but was quite comfortable. This is a very nice hotel and deserves its 4 star rating. The only issue was the bathroom door would not close all the way and had to stay partly open.
Hôtel de la Plage Mahogany
Cassis

This was a very nice hotel and had a ‘beachy’ feel. The staff were friendly and helpful. They stowed our luggage until we could check in and even let us check in early. We didn’t get to experience breakfast due to an early departure.

Authenticity & Character
The character of the hotel was simple and not super updated or stylish, but was very comfortable and had a perfect view of the Mediterranean Sea.
Location
Amazing location! right next to best beach in the area! We were within walking distance to the town center and boat docks.
Staff
Very friendly, but had had a minimal interaction with the staff. They did provide coffee all day long.
Cleanliness & Comfort
Very quiet and comfortable room. It was a smaller area but had a very nice seating area on the balcony overlooking the sea.
Activity Review
Musée de l'Orangerie: Entrance tickets & Audioguides
Musée de l'Orangerie: Entrance tickets & Audioguides
Paris

One of my favorite all time museums. I enjoyed all the detailed narration of all the paintings and availability in English. I could visit there each time I go to Paris.

Quality of Experience
I just enjoyed seeing Monet’s Picasso’s and the other artists’ paintings. I also enjoyed seeing a video of Monet painting while in his advanced years.
Local specialist: Caroline Serling

Norway for the win
Norway | Oct 9 - Oct 17, 2026

B
Brett H.
Chicago, IL | Reviewed on Oct 19, 2026
Our trip included time in Oslo, Bergen, and Tromso... our group of 10 had an amazing time in Norway! Oslo:
~ Karl Johan Hotel was a great location with very comfortable rooms and a high-quality breakfast provided.
~ Taste of Oslo Street Food Walk (provided by Shaf and the team at Oslo Way) was great... a little history, a little food, a beer, and some exercise! Highly recommend this tour as a way to see some of Oslo on foot with local insight and conversation. Harald's Waffles were a...
Read more

Our trip included time in Oslo, Bergen, and Tromso... our group of 10 had an amazing time in Norway!

Oslo:
~ Karl Johan Hotel was a great location with very comfortable rooms and a high-quality breakfast provided.
~ Taste of Oslo Street Food Walk (provided by Shaf and the team at Oslo Way) was great... a little history, a little food, a beer, and some exercise! Highly recommend this tour as a way to see some of Oslo on foot with local insight and conversation. Harald's Waffles were a treat!
~ Oslofjord dinner cruise provided an excellent meal and opportunity for conversation with our group, but not much in terms of a guided tour of what we were seeing outside (at night).

Bergen:
~ the Norway in a Nutshell experience from Oslo to Bergen by train and ferry was one of the highlights of our whole trip. It is one full day of travel, but there is so much to see and do along the way. Highly recommend this!
~ Det Hanseatiske was our hotel... a quirky and unique hotel right in the middle of everything... comfortable rooms, good breakfast, and easy walk to everything.
~ Floibanen funicular... a must do! Very good cocktail bar and restaurant at the top... I recommend reservations for dinner and a happy hour prior to dinner following your travel to the top and short hikes around the area.
~ Food and Culture walk was great (provided by Bergen Base Camp). Lots of history, we had very good samples of food and a beer at one stop, but the focus for this walk was more about the history of the town ... and it was very well done!
~ fjord Cruise to Rosendal: our trip to Rosendal was on a day with bad weather and in October... most of Rosendal was closed in town, but the hike up to the waterfall was worth doing. I think this day could have been better spent doing something else, mostly because of the time of year we went.
~ we went fishing with the team at Bergen fishing and had a great day on the water and eating our fresh catch with their team afterwards. High-quality people and a great thing to do in Bergen!
~ Bergen is an amazing town; we found so much to do just by walking around and stumbling on to things. Great restaurants and pubs, lots of history and shopping along the way. The people were amazing.

Tromso:
~ even in October, this town has a very fun vibe.
~ amazing bakeries and coffee shops
~ we had a great evening with the Northern Lights Husky Experience; and the Northern Lights did not disappoint!
~ we did the City and Polar History walk with the team at Arctic Guides... the museums were very interesting and the history provided by our guide as we walked was very well done.
~ the Northern Lights dinner cruise was a little disappointing only because we had such a high-quality meal on our Oslo dinner cruise that this one did not compare. The fact that the Northern Lights were not visible on this day, the boat was late (whale watching early in the day was late getting back) added to some level of disappointment.

Along the way, we needed to make adjustments to compensate for weather and changes in travel plans, but the KimKim team was right there with us the whole team and made everything work out just fine!

Local specialist: Alex Mottler

18 days in SE Asia
Vietnam | Oct 2 - Oct 18, 2026

Linda
Linda W.
Oregon City, OR | Reviewed on Oct 19, 2026
We had a great experience working with Alex to make this trip happen. We visited Vietnam, Cambodia and Thailand over 18 days - our first trip to SE Asia. Alex booked guides, drivers and activities for us in each location along with hotels and airport transfers and plane tickets to cities along the way. We loved all of it. Our fave country- which surprised us- was Cambodia. The Royal Crown Hotel in Siem Riep was also our favorite hotel. And we had the best guide there, too. We enjoyed touring... Read more

We had a great experience working with Alex to make this trip happen. We visited Vietnam, Cambodia and Thailand over 18 days - our first trip to SE Asia. Alex booked guides, drivers and activities for us in each location along with hotels and airport transfers and plane tickets to cities along the way. We loved all of it. Our fave country- which surprised us- was Cambodia. The Royal Crown Hotel in Siem Riep was also our favorite hotel. And we had the best guide there, too. We enjoyed touring Ankar Wat but the smaller temples were the best. Loved the Apsara dance show, too, the first night we arrived. We loved seeing Hanoi - the cooking class, city tour, a walk around the lake and the water puppet show. Our favorite part of Ho Chi Minh City was our day spending time on the Mekong River delta. And of course Thailand was awesome, too - loved the city tour and food tour - another exceptional guide -- by tuk-tuk. And of course, the temples and elephants in Chiang Mai. Oh, and another fun cooking class! The trip was well-paced-- we had three nights in each city and even had time for an overnight on a very nice boat on Ha Long Bay. Everything went smoothly and we were met by the kindest, most gracious people everywhere we went. We had enough down time throughout- it was quite hot and humid and sometimes ya just need a couple hours in a cool hotel room at the end of the day! We also took in a couple of spa treatments and went off on our own in Bangkok- found the subway efficientand easy to use. Alex checked in every day to let us know specific details and pickup times and was to able to change a hotel reservation at the end of the trip when we asked. 10/10! Our 4th trip using KimKim.

Hotel Review
Royal Crown Hotel & Spa

We stayed 3 nights and really enjoyed the hotel. We rarely order room service when we travel but arrived late afternoon and just wanted to chill for a bit - had spring rolls which hit the spot! We liked the spa and pool - very clean--also had a drink at the rooftop bar one night. Well-located in town. We had a bigger than average room with powerful air conditioning!! Nice breakfast buffet.

Authenticity & Character
Friendly staff. Hotel was upscale without being pretentious.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Cooking Class
Hanoi Cooking Class
Hanoi

It rained that morning but we still rode bikes out to the herb-growing area. Fun, intimate experience - great food!

Quality of Experience
Food
We tried different things in each city.
Guides, Drivers and Staff
Transport
Hanoi Culture & Walking Tour with Water Puppet Show
Hanoi Culture & Walking Tour with Water Puppet Show
Hanoi

Walking tour - take time to visit the Temple of Literature. Water Puppet show aws not to miss.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alex Dang

Fantastic time in Dublin and Edinburgh
Ireland | Oct 6 - Oct 14, 2026

M
Mark M.
Boston, MA | Reviewed on Oct 19, 2026
We enjoyed all of our private tour guides:
Mydie in Dublin - she had a deep knowledge of Irish history and we had an informative two hour plus walk through Dublin. Chris in Edinburgh - he too was very informed on Scottish history and the city of Edinburgh. Our two hour plus walk through Edinburgh was fantastic.
Stuart for our day in St. Andrews - the day was fantastic and a bucket list item for us. Stuart was full of Scottish history as well - and was able to get us around St. Andrews to...
Read more

We enjoyed all of our private tour guides:
Mydie in Dublin - she had a deep knowledge of Irish history and we had an informative two hour plus walk through Dublin. Chris in Edinburgh - he too was very informed on Scottish history and the city of Edinburgh. Our two hour plus walk through Edinburgh was fantastic.
Stuart for our day in St. Andrews - the day was fantastic and a bucket list item for us. Stuart was full of Scottish history as well - and was able to get us around St. Andrews to our desired stops with ease.
Our nine-day, eight night trip was everything we had hoped for and more. Aleksandra of Kimkim put together a great itinerary, working with us to ensure we'd see what we wanted plus added some great recommendations. All worked out well.

Hotel Reviews
Moxy Dublin City
Dublin

Convenient location; tiny rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Glasshouse, Autograph Collection
Edinburgh

A fantastic hotel. Convenient to everything. The rooms are large. The Snug Bar is a fantastic place to hang at the end of the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Loch Ness, Glencoe & the Highlands
Loch Ness, Glencoe & the Highlands
Edinburgh

This is a good trip if you are interested in seeing the Scottish highlands. The boat tour on Loch Ness is only 45 minutes and perhaps not worth doing. We instead ate lunch in the village and walked around - enjoying seeing boats go through the locks.

Quality of Experience
Guides, Drivers and Staff
Our driver was knowledgeable and kept the group on time. He talked the entire twelve hour trip - it was a bit much.
Transport
Local specialist: Aleksandra Sheb

We really enjoyed Uni, our guide for the food...
Japan | Oct 9 - Oct 16, 2026

C
Courtney R.
the Netherlands | Reviewed on Oct 19, 2026
We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where... Read more

We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where to meet our driver at the train station. He seemed to be rushed and dropped us off far from the doors of the airport. We would have liked more guidance on how much time to allot to each activity so that we wouldn't fall behind on our itinerary.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Oct 20, 2026
Hi Christen & Courtney, This is Cannon! Thank you so much for sharing your feedback. I'm really glad to hear that you enjoyed the food tour with Uni and had such a lovely stay at Ryokan Gyokutei. It's wonderful to know that the staff took such good care of you, even with the traffic delay. I also really appreciate your kind words about my support throughout the trip! 😊 I'm sorry, though, that some of the transportation arrangements, especially the airport transfer on your last day, caused... Read more

Hi Christen & Courtney,

This is Cannon! Thank you so much for sharing your feedback. I'm really glad to hear that you enjoyed the food tour with Uni and had such a lovely stay at Ryokan Gyokutei. It's wonderful to know that the staff took such good care of you, even with the traffic delay.

I also really appreciate your kind words about my support throughout the trip! 😊 I'm sorry, though, that some of the transportation arrangements, especially the airport transfer on your last day, caused confusion and stress. I can understand how frustrating that must have been, particularly at the end of your trip. Thank you for bringing this to my attention. Your feedback about driver communication and having clearer guidance on timing for each activity is also very helpful, and I'll keep it in mind to help make future trips smoother for our travelers.

It was a pleasure helping you plan your journey, and I hope you'll take home lots of wonderful memories from Japan. Thank you again for traveling with us!

Warm regards,
Cannon

10-day trip to Portugal
Portugal | Oct 9 - Oct 18, 2026

R
Rick B.
Canada | Reviewed on Oct 19, 2026

Thanks to KimKim and our amazing trip coordinator, João, for planning the perfect itinerary for our 10-day trip to Portugal. João was consistently accessible, super flexible with last-minute changes, and paired us with incredible guides—Francisco, Pedro, and Manuel. I highly recommend João to anyone visiting Portugal.

Obrigado!

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Oct 19, 2026

Thanks Rick for your words. I'll pass them along to the rest of the "crew".
Glad that everyone had fun here :)

We loved our trip to Japan with Kimkim. Bell...
Japan | Oct 1 - Oct 12, 2026

S
Stacy V.
Spain | Reviewed on Oct 19, 2026
We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book... Read more

We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book another trip with you.

Hotel Reviews
Shiba Park Hotel
Tokyo
Hotel Vischio Kyoto by GRANVIA
Kyoto
Hakone Hotel Kajikaso
Hakone
Cleanliness & Comfort
Oni No Sumika
Shuzenji Onsen
Solaria Nishitetsu Hotel Ginza
Tokyo
Activity Review
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience  (Private Guide &Public Transportation)
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience (Private Guide &Public Transportation)
Kyoto
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Oct 19, 2026
Dear Stacy, Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me! It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for! I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments... Read more

Dear Stacy,

Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me!

It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for!

I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments together makes me so happy.

Hearing that you'd love to travel with us again absolutely made my day! ❤️ I would be thrilled to help you plan another adventure whenever you're ready!

Thank you again, Stacy, for your trust, kindness, and support. It was truly an honor to be part of your family's journey, and I hope the memories you made in Japan will bring you smiles for many years to come.

Sending my warmest wishes and a big hug to you, Sylvia, and Blaire!

With heartfelt thanks,
Bella

Kathrin’s patience snd expert knowledge of Ne...
New Zealand | Oct 12 - Oct 18, 2026

Michael
Michael M.
Phoenix, AZ | Reviewed on Oct 19, 2026
Kathrin’s patience snd expert knowledge of New Zealand were amazing. She was very responsive throughout planning and even while we were on our tour. If we have a chance to use her again we would love to. The Cruise to Maori Rock Carvings on Lake Taupo was a memorable experience- being on a dual boat was much better than the folks we saw on the motorized cruises. Waimangu Valley Nature Walk and Lake Cruise was exactly what we needed. Super good exercise for 90 minutes and a very... Read more

Kathrin’s patience snd expert knowledge of New Zealand were amazing. She was very responsive throughout planning and even while we were on our tour. If we have a chance to use her again we would love to.

The Cruise to Maori Rock Carvings on Lake Taupo was a memorable experience- being on a dual boat was much better than the folks we saw on the motorized cruises.

Waimangu Valley Nature Walk and Lake Cruise was exactly what we needed. Super good exercise for 90 minutes and a very informative boat cruise (great skipper- wish I recalled his name).

Kathrin’s booking us on the Second Breakfast Hobbiton tour was such a great idea of her. Way better than the regular tour.

When one of our tours canceled because of weather Kathrin was working on a replacement even before we knew it was canceled.

Can’t say enough about KimKim and Kathrin!

Highly recommended.!😊

Local specialist: Kathrin Gerstel

Overall trip was amazing! Loved the mix of h...
France | Sep 28 - Oct 6, 2026

Cathi
Cathi R.
Denver, CO | Reviewed on Oct 19, 2026
Overall trip was amazing! Loved the mix of history and market shopping. Celine Mancuso was the best guide. She is a true scholar and historian. Wish we could have extended her to the Avignon portion of the trip. Faure Brigitte was very accommodating and pleasant but did not have the depth of knowledge expected from a guide. She was more of a driver. The driver from Provence to Avignon did not speak English. This was a problem. The driver from Avignon to Aix was great! We did not get... Read more

Overall trip was amazing! Loved the mix of history and market shopping. Celine Mancuso was the best guide. She is a true scholar and historian. Wish we could have extended her to the Avignon portion of the trip. Faure Brigitte was very accommodating and pleasant but did not have the depth of knowledge expected from a guide. She was more of a driver. The driver from Provence to Avignon did not speak English. This was a problem. The driver from Avignon to Aix was great! We did not get a chance to spend time with Chloe the guide in Aix. There was a mix-up as to whether we'd tour Gorde on the previous day or on the way to Aix. Alexia did not check with us to find out so we left Hotel Cambis much too early to arrive in Aix at 11 without being able to check in. Having nothing to do, we toured Aix by ourselves which was a long walk from the hotel and back. By check in time at 3, we were exhausted and wanted to enjoy the hotel. That was when the tour with Chloe was scheduled to start. That was very bad planning/timing. Alexia stated that break was time scheduled for lunch before the tour. We did not need 4 hours for lunch with nothing to do but a self guided tour. Should have checked out of Hotel Cambis much later. The Pigonnet hotel was nice but it was not 5-star service or food. It was too far from the city center to walk to the market on Tuesday so I missed that one. Nice grounds but not worth the price due to poor service, poor food and location. Domaine de Manville was awesome and Hotel Cambis was average but a good location. The breakfast buffet was terrible. Ran out of food and poor choice of food. The staff was great and recommended fantastic places for dinner. Your dinner list in Avignon is outdated with those restaurants closed altogether or closed the days we were there. Overall itinerary was awesome except for the last day.

Hotel Reviews
Domaine de Manville
Les Baux-de-Provence

The staff was great. Able to get a ride into town to eat dinner. The Michelin Star restaurant was outstanding! Breakfast was amazing. Property was beautiful.

Authenticity & Character
Furnishings
Location
Beautiful property and pool
Staff
Bell Service (Gerald) was great!
Cleanliness & Comfort
All clean but elevator did smell like fish the whole time we were there.
Hotel de Cambis
Avignon

Rooms were great and management staff was amazing but breakfast buffet was terrible. Not a lot of choice, inconsistent, ran out of mocha, eggs, bananas. Employees were chatting in the kitchen and slow to refill the buffet. Front desk was able to get us incredible dinner reservations each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Pigonnet
Aix-en-Provence

Hotel grounds are amazing but the bellman was not real helpful. No chance of checking in early. Wait staff was slow (someone delivered hot food on trays and left it sitting for a few minutes waiting on another server instead of serving right away which happened to multiple tables). French fries were cold and soggy and ham sandwich was dry and flavorless. Breakfast buffet was good. Room was big and nice.

Authenticity & Character
Location
Too far from the city center
Staff
Cleanliness & Comfort
Activity Reviews
Visit Roman Sites and Medieval Heritage in Le Pont du Gard, Uzès and Nîmes
Visit Roman Sites and Medieval Heritage in Le Pont du Gard, Uzès and Nîmes
France
Visit Les Baux de Provence & Saint Rémy  de Provence
Visit Les Baux de Provence & Saint Rémy de Provence
France
Day Excursion to the Luberon villages of Bonnieux, Ménerbes and Lourmarin
Day Excursion to the Luberon villages of Bonnieux, Ménerbes and Lourmarin
France

Pretty countryside but too far to drive it all in one day.

Roman Splendors of Orange & Vaison-la-Romaine
Roman Splendors of Orange & Vaison-la-Romaine
France
Excursion to Gordes and Isle-sur-la-Sorgue
Excursion to Gordes and Isle-sur-la-Sorgue
France
Self-guided exploration of Avignon
Self-guided exploration of Avignon
France

We visited the Pope's Palace but it was incredibly hot inside.

Private Walking tour of Aix-en-Provence
Private Walking tour of Aix-en-Provence
France

Did not go on this tour as it was scheduled at check-in time which would have given us no time to enjoy the hotel. Should have been scheduled between 1-3.

Free time in Les Baux de Provence and visit of the castle
Free time in Les Baux de Provence and visit of the castle
Les Baux de Provence
Local specialist: Lucie Rousseau

À wonderful travel partner!
Switzerland | Oct 1 - Oct 12, 2026

C
Carol W.
Seattle, WA | Reviewed on Oct 19, 2026

Caroline our specialist was always knowledgeable, available, helpful and kind. I was unable to make the trip because my cat became quite ill a couple of days before our departure. Caroline helped my husband have an enjoyable trip on his own and we appreciate her. I learned a lot even though I couldn’t travel. I can now use What’s App and Google Translate and Instagram. Thank you Caroline!

Local specialist: Caroline Kennedy

Trip to Morocco October 2026
Morocco | Oct 2 - Oct 14, 2026

Stephen
Stephen H.
Atlanta, GA | Reviewed on Oct 19, 2026
Thanks to Maryem and kimkim for exceptional planning for our trip around Morocco. All of our guides were excellent in showing us around the Medinas and telling us about some of the history of Morocco. We enjoyed the varied terrain from the mountains, the desert, and the coastal areas. Our driver, Mohamed was exceptional, very friendly, and professional at all times. Read more

Thanks to Maryem and kimkim for exceptional planning for our trip around Morocco. All of our guides were excellent in showing us around the Medinas and telling us about some of the history of Morocco. We enjoyed the varied terrain from the mountains, the desert, and the coastal areas. Our driver, Mohamed was exceptional, very friendly, and professional at all times.

Hotel Reviews
RIAD VILLA AMOOD
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

This is a fabulous hotel with friendly and helpful staff. The hotel is very beautiful with nice dining options.

Authenticity & Character
Decor is very beautifully Moroccan
Location
Staff
Helpful and friendly
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice authentic decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

This upscale tent camping was quite nice and very spacious. This was camping in style!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Sultan
Chefcheouen
Authenticity & Character
Location
By
Staff
Cleanliness & Comfort
Hôtel & Spa Le Doge
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boumalne Dades to Merzouga Sunset  4x4 to your camp via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani
Morocco
Quality of Experience
Hi
Food
Guides, Drivers and Staff
Transport
Tour of the Desert Region
Tour of the Desert Region
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Camel ride to camp was great fun
Explore Chefchaouen
Explore Chefchaouen
Chefchaouen

Particularly enjoyed climbing up to the Spanish Mosque at sunset where the view of the city after dark was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Fabulous fun riding camel to camp with view of the sand dunes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna

Majo was so amazing, patient and helpful with...
Ecuador | Oct 10 - Oct 17, 2026

T
Tiffany F.
Ashburn, VA | Reviewed on Oct 18, 2026
Majo was so amazing, patient and helpful with our trip. It was an incredible trip ! Read more

Majo was so amazing, patient and helpful with our trip. It was an incredible trip !

Hotel Review
El Barranco
Santa Cruz

Incredible hotel and staff. Best location. We almost chose a more expensive hotel, but when we got to the area we realized we made the better choice. 10 out of 10. Walkable to shops, the main pier for water taxis, restaurants. Honestly you could eat and drink at the hotel because the food was incredible. Gorgeous view and pool!

Authenticity & Character
Location
Central to EVERYTHING
Staff
Garamija makes the best drinks and brings the fun
Cleanliness & Comfort
Activity Reviews
Free day to explore
Free day to explore
Isla Santa Cruz
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel Experince in Punta Cormorant / Champions Islet - Floreana Island
Snorkel Experince in Punta Cormorant / Champions Islet - Floreana Island
Puerto Ayora

Ericka was such a wonderful guide!! She made this whole day even more special!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Cruz Highlands & Artisan Experience with Coocking Class
Santa Cruz Highlands & Artisan Experience with Coocking Class
Puerto Ayora

The chef was wonderful! The food was so good, and more than we could possibly eat. There were turtles all over the area. We got fresh food from the farm before we made our food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trapiche & Garrapatero Relax Tour with Kayak
Trapiche & Garrapatero Relax Tour with Kayak
Ecuador

The owner of trapiche and his son made the day! They were so fun, and welcoming. A true highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yacht Cruise to North Seymour Island
Yacht Cruise to North Seymour Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delicious  Dinner by the Sea
Delicious Dinner by the Sea
Ecuador

Beyond food and drinks being some of the best I've had...we saw four baby sharks, sting rays, turtles all from our table. A true highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Oct 19, 2026
Dear Tiff, Thank you so much for sharing such a beautiful review; I really appreciate it! It makes me incredibly happy to know that you had such a wonderful time in the Galápagos and that you’re taking home so many special memories from your adventure. Reading about all the highlights you enjoyed, the amazing people you met, and those unexpected moments that made your trip even more special brings a smile to my face! It was such a pleasure to be part of your journey and to help you plan... Read more

Dear Tiff,

Thank you so much for sharing such a beautiful review; I really appreciate it! It makes me incredibly happy to know that you had such a wonderful time in the Galápagos and that you’re taking home so many special memories from your adventure. Reading about all the highlights you enjoyed, the amazing people you met, and those unexpected moments that made your trip even more special brings a smile to my face!

It was such a pleasure to be part of your journey and to help you plan this adventure. I’m so grateful I had the opportunity to be there for you along the way, and it makes me especially happy to know that everything came together just as we had planned. These are exactly the kinds of experiences I hope every traveler gets to take home from Ecuador!

Thank you again for trusting me with such a special trip. I hope this is just the beginning of many more incredible adventures, and I would absolutely love to help you plan your next journey whenever the time comes. There are still so many beautiful places and unforgettable experiences waiting for you here!

Sending you the biggest hugs from Ecuador, and hoping our paths cross again soon!

Majo

We had a fabulous trip. Many happy memories. ...
Morocco | Oct 2 - Oct 14, 2026

Esperanza
Esperanza K.
Atlanta, GA | Reviewed on Oct 19, 2026
We had a fabulous trip. Many happy memories. Booking with Kimkim was really easy and Maryem was extremely helpful to accommodate all our needs. Mohamed was fantastic and always on time. I will use Kimkim for future travels. Thank you so much. Read more

We had a fabulous trip. Many happy memories. Booking with Kimkim was really easy and Maryem was extremely helpful to accommodate all our needs. Mohamed was fantastic and always on time. I will use Kimkim for future travels. Thank you so much.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

I love the hotel, tastefully decorated with traditional items. Very original.

Authenticity & Character
Beautiful and in between the Medina
Location
Very accessible to everything
Staff
Very friendly
Cleanliness & Comfort
Very clean everywhere.
Riad Madu Premium Camp
Merzouga

Amazing experience in the camp. Getting there by camels was a fabulous experience. Food was delicious and the sunrise as well as the sunset from the camp are simply spectacular. Beds very comfortable.

Dar Rihana Dades
Douar Aït Ouffi
RIAD VILLA AMOOD
Merzouga

Beautiful building

Riad Sultan
Chefcheouen

Beautiful place and conveniently located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes
Hôtel & Spa Le Doge
Casablanca

A fabulous hotel. People very friendly. Very clean and rooms are nicely decorated. Food delicious

Authenticity & Character
Location
Good location
Staff
Cleanliness & Comfort
Activity Reviews
Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Boumalne Dades to Merzouga Sunset  4x4 to your camp via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani
Morocco
Tour of the Desert Region
Tour of the Desert Region
Merzouga
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

Our tour guide was fabulous and his English was perfect.

Explore Chefchaouen
Explore Chefchaouen
Chefchaouen

Loved this beautiful blue city. An amazing experience.

Quality of Experience
Local specialist: Maryem Kouna

Japan exceeds all expectationsThis was our first “vacation” trip to Japan a...
Japan | Oct 1 - Oct 16, 2026

Robert
Robert H.
Los Angeles, CA | Reviewed on Oct 18, 2026
This was our first “vacation” trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list. Read more

This was our first “vacation” trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list.

Hotel Reviews
Asakusa Tobu Hotel

Great location to many sites, restaurants, and the subway

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

It appears to be a nice hotel. Unfortunately the arrival time ( 5 pm ) and an early morning departure time ( 7 am) didn’t allow us to enjoy the facility. I think the travel TO the hotel was way too long ( not the hotel’s fault but a travel planning fault )

Authenticity & Character
full traditional experience
Location
Train station error. The trip plan did not specify that the local station was 30 minutes from the station we needed to be at for our travel
Staff
Cleanliness & Comfort
Taoya Kisoji
Tsumago

Following the experience in Hakone, this hotel seems large and not comfortable.

Authenticity & Character
Felt like a Disney land hotel
Location
Probably our worst KimKim moment when after a tough hike we realized the hotel was 2 miles away from the end of the hike with no easy way to get to the hotel. We ended up with a taxi, but were very frustrated
Staff
Really didn’t see much of the staff. Cafeteria style dining was just too much
Cleanliness & Comfort
Kiso Mikawaya
Kiso-Fukushima

While the property doesn’t look very good, the river front option for the room and dining area was great

Authenticity & Character
Again the look of the hotel is not appealing to the eye
Location
convenient to the hike
Staff
Cleanliness & Comfort
BYAKU Narai
Narai

My wife and I are “split” on this hotel. It’s nicely restored in a beautiful town along the trail. But the windowless room was a real problem for me.

Authenticity & Character
Beautiful restored property
Location
Right on the trail.
Staff
nice and helpful.
Cleanliness & Comfort
Window less room was a problem
Onyado Nono Matsumoto Natural Hot Spring

Nice blend of modern and traditional Japanese hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Kanazawa-Eki Nishiguchi
Kanazawa

Really liked this hotel - near good shopping and the train station

Authenticity & Character
Location
Walkable from the train station
Staff
Cleanliness & Comfort
Richmond Hotel Premier Kyoto Ekimae
Kyoto

Nice location near the train station, which is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Driver was on time. But the activities were boring. The restaurant recommended by the guide was very overpriced ( our most expensive meal on a 40 day trip )

Quality of Experience
Not much to see
Guides, Drivers and Staff
Again, I felt the driver was only focused on the dining experience. And we kindly paid for his lunch at an expensive tourist trap
Transport
He was on time,, and had a nice van
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Our guide, Ayumi, was excellent! She helped us navigate the practicalities of the Japanese train system and Tokyo subway (use of the Suica Card)…as well as provided an overall overview of Japanese history, culture and religion. In addition, she made wonderful recommendations for dining and activities for us for the remaining days in which we were on our own. Her English was also excellent. She refused accepting a tip from us saying it was not the Japanese custom.

Quality of Experience
Guides, Drivers and Staff
Transport
Good to experience subway in Tokyo. (Angel, you might disclose up front that Tokyo uses subway extensively …and that while crowding is common, the trains run on time AND are easy to navigate since they have English)
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

This was a highlight of our trip: it felt authentic and gracious, showcasing an important Japanese custom without cheapening the experience. This Tea Ceremony experience is a MUST!

Quality of Experience
5:00 PM time was perfect! Need to disclose that one should arrive at 30 minutes before to ensure enough time to change clothes and take pictures.
Guides, Drivers and Staff
Need to disclose that the location of the ceremony required a cab drive since it was somewhat removed from our hotel (though we walked back using Google Maps)
Kanazawa Full Day Walking Tour
Kanazawa Full Day Walking Tour
Kanazawa

Great mix of sites and places, Nice use of bus and taxi to help out

Quality of Experience
Guides, Drivers and Staff
Saya was very knowledgeable and we enjoyed spending the day with her.
Transport
Full Day  Gokayama and Shirakawago  Tour from Kanazawa
Full Day Gokayama and Shirakawago Tour from Kanazawa
Japan

There was still more to do in Kanazawa versus going by car to Gokayama. And both sites we visited seemed to be the same

Quality of Experience
Boring
Guides, Drivers and Staff
Driver was nice but seemed to be in a hurry
Transport
Didn’t like being in a taxi versus a car
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Yuki was an exceptional guide and with so much to see in Kyoto was able to give us a quality experience. Many sites in Kyoto were very crowded, however

Quality of Experience
good pace. Detailed explanations of Japanese culture
Guides, Drivers and Staff
Good use of public transporation
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

The second day in Kyoto was a good shift from the first. Nice to see the landscape around the city

Quality of Experience
Guides, Drivers and Staff
Transport
Half day with Osaka Castle
Half day with Osaka Castle
Japan

Our driver/guide was on time and very knowledgeable. He spoke very good English, too

Quality of Experience
Guides, Drivers and Staff
I appreciate that we made sure we were at the cruise port before departing
Transport
Local specialist: Angel Tang

Lenny and the entire team made this trip a memorable experience.
Japan | Sep 23 - Oct 7, 2026

M
mark b.
Los Angeles, CA | Reviewed on Oct 18, 2026

Lenny and the entire team made this trip a memorable experience.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 19, 2026

Hi Mark,

Thank you so much for your kind words and for sharing your experience with me and my team! We’re very happy to hear that you had such a memorable trip.

We enjoyed being part of your journey and look forward to helping you plan many more wonderful adventures in the future!

All the best,
Leny

We really appreciated all the planning and de...
Peru | Sep 12 - Sep 19, 2026

Meredith
Meredith J.
At | Reviewed on Oct 18, 2026
We really appreciated all the planning and details that wen into our trip to Peru. The trip was amazing and the team we interacted with was great! Enfrain was a great guide throughout Cusco and the surrounding areas. Sergio was amazing at Machu Picchu. We really did enjoy everything that got booked and all the hotels we stayed at. Thanks for all the help to make sure we made the most amazing memories! Read more

We really appreciated all the planning and details that wen into our trip to Peru. The trip was amazing and the team we interacted with was great! Enfrain was a great guide throughout Cusco and the surrounding areas. Sergio was amazing at Machu Picchu. We really did enjoy everything that got booked and all the hotels we stayed at. Thanks for all the help to make sure we made the most amazing memories!

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Staff
The best staff we came across on our trip. Really stood out with trying to make sure we enjoyed our stay and were taken care of.
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared Half-Day Lima City Tour & San Francisco Catacombs
Shared Half-Day Lima City Tour & San Francisco Catacombs
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Cusco Walking Tour: Sacsayhuamán, Qoricancha & San Pedro Market
Private Half-Day Cusco Walking Tour: Sacsayhuamán, Qoricancha & San Pedro Market
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu exploration with a private guide
Machu Picchu exploration with a private guide
Peru
Quality of Experience
Guides, Drivers and Staff
Sergio was an amazing guide!
Transport
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Full Immersion Cooking class
Shared Full Immersion Cooking class
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Io Gillhuber

On the whole we had a wonderful trip to Greec...
Greece | Oct 3 - Oct 12, 2026

A
Aline H.
Boston, MA | Reviewed on Oct 18, 2026
On the whole we had a wonderful trip to Greece. The scenery, history, food, and wine were just amazing.
I think that our highlights were the Acropolis and its museum, the temple of Poseidon, and Meteora. We also enjoyed Dion as well as the kings' tombs in Vergina.
Our accommodations were well chosen and we felt comfortable in all of them.
We did have a snafu when our walking evening tour in Athens was cancelled at the last minute, and Kimkim was very proactive in ensuring that we...
Read more

On the whole we had a wonderful trip to Greece. The scenery, history, food, and wine were just amazing.
I think that our highlights were the Acropolis and its museum, the temple of Poseidon, and Meteora. We also enjoyed Dion as well as the kings' tombs in Vergina.
Our accommodations were well chosen and we felt comfortable in all of them.
We did have a snafu when our walking evening tour in Athens was cancelled at the last minute, and Kimkim was very proactive in ensuring that we received our refund.
Our guide, in Meteora, Chris, was really outstanding and was very patient in pushing us to our limits - in a good way.
The only downside was that, since we did a great deal of driving, we would have liked to have a bit more guidance about routes, not just having to rely on GPS.
I would certainly strongly consider using them to help us plan a trip in the future.

Hotel Reviews
The Foundry Suites
Athens

The staff was really friendly and helpful, the location was great, and the room was lovely. I would go back if I were going back to Athens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dellas Boutique Hotel
Meteora, Kalambaka

If only for the view out our window - and on the balcony, this hotel was really over the top. The room was very nice, and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Hotel
Thessaloniki

One of our goals in Thessaloniki was to find a nice place to celebrate my husband's birthday. The restaurant (Mamalouka) that was recommended by the hotel was a perfect fit. In addition, since the city has a lot of 1 way streets, it was a little complicated to get to the entrance to the hotel. The staff was quite helpful, including coming with me in the car to the parking. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athenian Riviera Hotel & Suites
Vouliagmeni

We were happy to be upgraded to a king room with a balcony. It was easy to walk to shopping and restaurants/tavernas. There was street parking right beside the hotel. My only complaint was that the hotel felt a little more impersonal than the other places we stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Acropolis Visit
Self-Guided Acropolis Visit
Athens

It was a do not miss, although, as a high light, was also quite crowded. We also went to the Acropolis museum which was a really nice complement to the temple.

Quality of Experience
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens
Self-guided Exploration of Meteora's Monasteries
Self-guided Exploration of Meteora's Monasteries
Meteora

Visiting the monasteries was so interesting. We had done our homework ahead of time and were able to visit several of the more highly recommended sites.

Sunset Hermit Caves Hike
Sunset Hermit Caves Hike
Meteora
Quality of Experience
Guides, Drivers and Staff
Self Guided Visit to the Archeological Site of Delphi
Self Guided Visit to the Archeological Site of Delphi
Delphi

Visiting Delphi and the oracle was really nice. We also went to the museum which was very informative. It was well laid and enjoyable to visit

Quality of Experience
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 19, 2026

Thank you for your review, Aline! I'm so glad to hear you had a wonderful birthday dinner celebration for Samual in Thessaloniki. I'm glad you thoroughly enjoyed your hotels and took in the sights on your road trip. Thank you for the feedback wishing there were more driving route recommendations from our team. I will pass that along!

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