Kimkim Trip Reviews

Greece did not disappoint! Wonderful sights, history, food & people. Everything Kimkim.com put together for us was well done and went off without a hitch. The hotels were well situated and just right for our uncomplicated style of travel. We didn't want to do anything too touristy and the island of Sifnos, in particular, was fantastic for us. The day trip we took to Delphi was amazing, how these ancient civilizations tamed their environs is beyond my imagination. Some of our favorite tours/bookings: Acropolis tour, Athens food walk, guided tour of Sifnos monastery/churches & pottery workshop, and the e-bike tour of Paros. The food was amazing everywhere, as were Sydney's recommendations for restaurants.
I've been making the best Greek salads at home the past 3 weeks.
This is our 3rd trip put together by kimkim.com highly recommend their services, and at least 10 days in Greece!

Activity Reviews

Private Delphi Day Trip

Athens

We had a delightful driver for this day long trip. He was very knowledgeable, as was our guide at the temple of Apollo and museum. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Athens Acropolis & Mythology Walk

Athens

Our guide, Athena, was very knowledgeable. She had a good pace for our tour and managed to find shady spots for her discussions! She was delightful and we learned so much. Highly recommend her services.

Quality of Experience

Guides, Drivers and Staff

Gems of Sifnos: Villages, Monasteries & Pottery Workshops

Sifnos

Our guide, Christina, was very knowledgeable. She had took us all around southern part of Sifnos. The village of Kastro is not to be missed! The pottery studio tour was a nice stop too. She was delightful and we learned so much. Highly recommend her services.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Neighborhood Food Walk

Athens

Our guide, Fotis, was very knowledgeable and shared many interesting stories of growing up in Greece. The tour was small & well paced. We were able to try so many different Greek specialties that none of us needed dinner later! He was a delightful guide with an easy manner, we learned so much. Highly recommend his services.

Quality of Experience

Guides, Drivers and Staff

Wonderful trip. The guides and drivers were excellent. Everyone contacted us via WhatsApp in advance and provided very comfortable rides with cheerful commentary. The accommodations were first-rate with exception noted below. All were well located, comfortable and interesting settings with very good breakfasts.

The guides were remarkably good (and I write about heritage tourism and have a critical perspective!). We had three relatively minor issues. 1. Sintra is a mob tourist scene that created a hour-long nightmare for the driver finding parking. He was terrific, but the wait was not. And Kim Kim organized a private guide for Pena Palace to isolate us a fair bit from the crowd. She was knowledgeable, though had the unenviable task of lionizing rather pedestrian royals! We thought the second castle quite beautiful but, with the parking delay, it made for a long day. We’d have been happy moving on to the coast town.
2. The Porto Tuk Tuk tour cancelled on us with short notice while we were in transit. The provider eventually offered us an inconvenient alternative, but we booked an alternative (excellent) Tuk Tuk tour and Kim Kim reimbursed us and responded promptly.
3. This was the major gaffe: the Porto hotel placed us in an apartment two blocks from its breakfast facility and on the third floor (4th to North Americans) up sixty steps and with no elevator. We are fit octogenarians but this was most inconvenient and constrained our touring. The hotel offered us an alternative ten minutes away (after we were in the apartment and unpacked), and repeatedly apologized for not having other alternatives. In fact, the apartment was very comfortable, but Kim Kim needed to make sure reservations included elevators, especially when clients are elderly.

But let us reiterate, it was an excellently organized trip, easily one of the best we’ve taken, and we happily recommend Kim Kim, Emily and the staff for responsive planning and support.

Hotel Reviews

Hotel da Baixa

Lisbon

Very good location on a pedestrian street within easy walk to Alfama.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sapientia Boutique Hotel

Coimbra

Gorgeous setting with rooftop wine offerings daily. Easy walk to the University.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Torel 1884 Suites & Apartments

Porto

Lovely hotel but we were placed in an apartment two blocks away. It’s very comfortable but had no elevator and had none of the distinctive, historical charscter of the main facility

Authenticity & Character

We were not placed in the main faculty.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Secrets Excursion by Van

Lisbon

Great guide. Informative and provided a good overview of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Walk

Coimbra

Less a food tour than a meal with stops at a nice local cafe- lunch place and for dessert. But guide is excellent.

Quality of Experience

Guides, Drivers and Staff

Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit

Lisbon

Both palaces are architecturally wonderful The driver was great; the private tour of Pena Palace most welcome given the mass tourism at the site; the lunch overlooking the sea in Cascai was great, though we’d have liked forewarning and we’d not have booked a major dinner experience for that evening.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Visit to the Schist Villages of Serra da Lousã

Coimbra

Wonderfully surprising. Great scenery and vistas with fascinating settlements.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Joanina Library & University of Coimbra Visit

Coimbra

Amazing library with viewing of auxiliary buildings. But, note, no pix allowed in the library!

Quality of Experience

Guides, Drivers and Staff

Self-Guided Local Markets

Porto

We travelled to Porto on a Saturday and had not planned thinking of closures on Sunday and Monday. In retrospect, I’d plan the trip to limit time in cities on Mondays and Tuesdays when many restaurants and museums are closed. Kim Kim should advise travelers in advance.

Quality of Experience

We had a fantastic time on our trip to Southern Spain and Morocco. Janelle did a fantastic job arranging a trip that was the perfect balance of arranged activities and enough free time to soak in the culture and sites around you. All our hotels were top notch and all could not have been better located to easily reach desired neighborhoods or sites. Our arranged activities were all exactly as advertised. Jose, our guide for the Tapas Tour was incredibly knowledgeable of the neighborhood and made us feel like locals for our fist night in Malaga. The Alegria Flamenco Show was awesome and a perfect second night in Malaga. We had the entire sailboat to ourselves (4 of us) in Marbella, where our guide Oliver made sure we had a great time that even included a quick dip in the Mediterranean. Our self- guided tour of nearby Rhonda was not to be missed. Aziz, our guide in Tangier, made sure we were oriented to the Medina and the Kasbah and helped us arrange an evening drive to view the sunset over the Atlantic on one of the most norther parts of Africa. Cadiz afforded a beautiful day spent on the beach and we wish we had more time in Seville as there was so much to see and do there. Our hotel, Las Casa de la Juderia, btw, was an incredibly unique hotel made up of 27 separate buildings connected by a tunnel complex made to look like Roman ruins. Truly a great way to end a perfect Southern Spain getaway!

Hotel Reviews

Molina Lario Hotel

Málaga

Perfect appointed and perfectly located. Our view was the Cathedral one of the main sites of Malaga.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eurostars Oasis Marbella

Marbella

The view and the pool were both beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Zahia

Old Medina, Tangier

Charming 4 star hotel in the middle of the Medina. Exactly what you would hope for in terms of a taste of old Tangier in both decor and ambience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador de Cádiz

Cádiz

Beautiful views form all rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Casas de la Judería

Seville

Incredibly unique hotel with 27 separate buildings and a tunnel complex connecting them made to look like Roman ruins. The hotel is an experience in itself. The staff here could not have been more helpful or accommodating, including ensuring a change of rooms did not impact our ability to see the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

An Evening of Flamenco

Seville

Perfect second night in Malaga. The show was fantastic and really fun and easy to get too. Highly recommended.

Quality of Experience

Tapeo Like a Local: A Tapas Walk Through Málaga

Málaga

Our guide, Jose, was great. He really new the neighborhood and helped us experience it as if we were locals.

Quality of Experience

Food

Guides, Drivers and Staff

Sunset Cruise on the Mediterranean

Marbella

We had the entire sailboat to our small group of 4. Our guide Oliver was fantastic and made sure we had a great time, including a quick dip in the Mediterranean.

Quality of Experience

Guides, Drivers and Staff

Tangier Immersion: History, Culture & Daily Life

Tangier

Our guide, Aziz, was fantastic. Really helped us understand the history and culture of both the Medina as well as the Kasbah in a short afternoon tour. Also helped us arrange for a evening drive to observe the sunset over the Atlantic at one of Africa's most northern points.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Egypt was incredible!
Kimkim helped us plan our dream trip to a T.
All the coordination of travel and guides was seamless.
Our guides in Egypt were fantastic, knowledgeable, and friendly!
The Jordanian guides were amazing! They knew so much information, kept us on track schedule wise and just the best people.
The drivers in both Egypt and Jordan were also exceptional.
I would highly recommend Kimkim as a tour service if you are planning a trip anywhere!

Hotel Reviews

Hilton Cairo Zamalek

Zamalek

The Hilton was great! Gorgeous views of the Nile. Their restaurant was excellent!

Authenticity & Character

A very nice old world style hotel

Location

It was in a beautiful neighborhood and overlooking the Nile

Staff

The staff was wonderful

Cleanliness & Comfort

The hotel was very clean

chateau lafayette nile cruise

luxor

The Château Lafayette River cruise was a fantastic experience

Authenticity & Character

The boat was beautifully laid out, and our rooms were very nice

Location

Cruising the Nile with this boat was wonderful

Staff

The staff was wonderful, kind and funny

Cleanliness & Comfort

The boat was very clean and if we needed anything, they would bring it right away

Tolip Hotel Gardens

Cairo

We didn’t love this hotel. It was very impressive, but the rooms were not clean. There was debris on the floor of the hotel rooms as if it hadn’t been vacuumed very well. Also, there was scribble marks in pencil on the walls and shelves. The mirrors and windows hadn’t been cleaned. The countertops had not been cleaned. When I go to a hotel, I like to feel like no one has been there before me. It didn’t feel like that. Beautiful hotel, though.

Authenticity & Character

Beautiful and impressive hotel

Location

Beautiful location and views

Staff

Staff was OK

Cleanliness & Comfort

It was not clean

Invidia coral beach Tiran

sharm

Gorgeous resort with lots of amenities

Authenticity & Character

It was a lovely hotel and beautiful grounds

Location

Location was incredible and breathtakingly beautiful

Staff

Staff was very friendly and helpful if we ever needed anything

Cleanliness & Comfort

The towel was very clean and we were always able to get clean towels, etc., when we needed them

Mars Land Camp

jordan

The Mars land camp was incredible! Our rooms were beautiful, clean and very comfortable. It was amazing to sleep in a dome on the desert.

Authenticity & Character

Very authentic I felt like I was in a space movie

Location

Absolutely breathtaking location

Staff

Staff was very friendly and accommodating

Cleanliness & Comfort

Very clean and comfortable

Sulaf Luxury Hotel

Amman

This hotel was very nice. Beautifully built with modern vibes.

Authenticity & Character

This hotel was lovely and authentic in a modern boutique way

Location

Location was beautiful on a main road in Amman

Staff

Staff was very nice and friendly

Cleanliness & Comfort

The hotel was very clean and beautiful

Activity Reviews

Horse ride on the beach

Sharm el-Sheikh

Our horseback ride on the beach was top-notch! The stable where we got the horses was beautiful. The horses were well taken care of. Our guide was very kind and careful with us.

Quality of Experience

This is one of the most amazing experiences!

Guides, Drivers and Staff

The horseback guide was just so wonderful!

Transport

We ended up using an app to get a ride over there and that was great

White Island & Ras Mohamed National Park Snorkeling Boat Trip

Sharm el-Sheikh

Being able to take the boat to a world class scuba diving, and snorkeling site was great!

Quality of Experience

The whole boat experience was fantastic

Food

The food on the boat was super delicious

Guides, Drivers and Staff

The staff on the boat were excellent!

Transport

Getting to the boat was great

Giza Pyramids & the Grand Egyptian Museum

Cairo

The pyramids were amazing! And getting to ride a camel was very exciting for us

Quality of Experience

The experience was wonderful, safe and exciting

Food

The food was so delicious

Guides, Drivers and Staff

The drivers were great and our guide was wonderful

Transport

The driver was fantastic

Tour to Cairo Citadel, Khan El-Khalil and Coptic Cairo

Egypt

This was also an amazing adventure. We ended up going to the Saqarra ruins instead, and it was incredible

Quality of Experience

Quality experience!

Food

Food was amazing

Guides, Drivers and Staff

A wonderful driver and guide

Transport

Excellent driver

kom Ombo, and edfu Temples

Egypt

This was such an amazing temple and going to it by boat, made it really special

Quality of Experience

Beautiful experience

Food

The food was so delicious

Guides, Drivers and Staff

Knowledgeable guide, who knew all kinds of information about this temple

Transport

The boat driver was wonderful

Luxor East Bank

Luxor

Box Luxor was over the top amazing.

Quality of Experience

It was incredible to see these ancient ruins

Food

The food was delicious

Guides, Drivers and Staff

The guide and our driver were both wonderful

Transport

The driver was excellent

Check out to Luxor West Bank

Luxor

This adventure was also amazing. Overwhelming how many incredible sites there are to see.

Quality of Experience

This was this was just beautiful

Food

Food was super yummy

Guides, Drivers and Staff

Our guide was so knowledgeable about all the little detail details of this site

Transport

The driver was amazing

Amman City Tour - Dead Sea Beach – Amman Airport

Amman

Seeing the castle above Amman and the temple of Hercules was just incredible

Quality of Experience

Wonderful experience

Guides, Drivers and Staff

Our driver and guide were wonderful

Transport

Our driver was the best!

Tour to High Dam, Philae Temple, and Obelisk

Aswan

This was an amazing thing to experience. The dam was very impressive. Seeing the unfinished obelisk was really cool.

Quality of Experience

Great experience

Food

Food was great!

Guides, Drivers and Staff

Wonderful guide and driver

Transport

Wonderful driver

Travel from Aswan to Luxor via kombo and Edfu

Egypt

Excellent experience seeing this ancient site

Quality of Experience

Amazing site

Food

Food was great!

Guides, Drivers and Staff

Our guide was very knowledgeable

Transport

The transport to the site was excellent

Trip Hot Air Balloon Ride in Luxor, Egypt cruise

Luxor

This hot air balloon ride was amazing! 32 people in the basket! The ride was smooth, safe and incredibly beautiful

Quality of Experience

The best quality experience

Guides, Drivers and Staff

Guide and staff were great

Transport

The drive to the balloon site was great

Day 2: Wadi Rum Camp - Petra Visit – Amman Hotel

Amman

I had no idea how incredible Wadi rum was. One of the most amazing places on earth. The dome camp was so beautiful and very comfortable.

Quality of Experience

Incredible experience

Guides, Drivers and Staff

Wonderful guide and staff

Transport

The best driver in the world

Trip to Nubian Village by Motorboat

Aswan

This was a fun experience! The boat ride was really nice and the Nubian village was beautiful. The people were very kind. Also, we got to go to a spice shop, which was really interesting.

Quality of Experience

Quality experience

Guides, Drivers and Staff

Great driver and staff and boat man

Transport

Great transport

Aqaba Port – Wadi Rum 2 Hour Jeep Ride – Wadi Rum Camp

Wadi Rum

This was beautiful and amazing. They even got my son a snowboard so he could sandboard the dunes. The petroglyphs in the little canyon were so beautiful.

Quality of Experience

Super experience

Guides, Drivers and Staff

The absolute best guide

Transport

The absolute best driver

All arrangements occurred as promised by Francisco. Guides and others were reliable, helpful, knowledgeable and intent on addressing my concerns. Patagonia is an otherworldly wilderness requiring physical exertion to enjoy and avoid mishaps, couldn't be done without the Kimkim team's assistance. Thanks, be well and good luck in all matters, Craig Hong

The only real bummer was the hotel in Cortina d'Ampezzo, it was not a friendly or helpful personnel, the hotel is dark and depressing, the "free" breakfast" was especially underwhelming. Also the prices in the available restaurants were very high for the most part, we should have been warned. We really got ripped off in one meal experience. Milan too was too busy and not comfortable though the hotel was high end, we were only there 18 hours and needed the airport to begin our travel home. We would have much preferred to return to Verona from Lake Como as it is where we began and did not have enough time there.

Hotel Reviews

Hotel Indigo Verona - Grand Hotel Des Arts

Verona

I especially loved the outside seating in our room.

Authenticity & Character

Location

A bit of a walk to the shopping area though we liked that and walking was essential

Staff

Cleanliness & Comfort

Hotel Royal

Cortina d'Ampezzo

I mentioned this in previous question. I did not enjoy this home or hospitality. The breakfast was very weak and the gathering room to eat was dark and soulless.

Authenticity & Character

Dark, reception was poor...dining area...unimaginable

Location

Very central

Staff

Cleanliness & Comfort

Cannot understand how dining area was chosen, not comparable on any level to other hotels

Olivi Thermae & Natural Spa

Sirmione

Bright, clean, excellent service, grounds were beautiful, This is a well run family owned hotel with much pride.

Authenticity & Character

elaborate, spared not expense, pride is plentiful

Location

Its a bit of a walk though we loved that

Staff

Cleanliness & Comfort

Albergo Terminus

Como

It seems like the hotel was doing small renovations while we were there. Very dated though lovely. The dining room was divine and easily my favorite of all hotels

Authenticity & Character

Location

central to where we were

Cleanliness & Comfort

Hotel The Square Milano Duomo

Milan

Beautiful property. Rich and elegant. Rooms were by far the most plush, rooftop bar was a pleasure and bonus

Authenticity & Character

High end, elegant,

Location

Central in a very bustling city

Staff

could have been warmer

Cleanliness & Comfort

High standards, excellence

Activity Reviews

1-Day Experience – Easy Hike Around Lago di Braies

Italy

Very laid back, educational and fun, good exercise

Quality of Experience

Guides, Drivers and Staff

relatable and friendly

Transport

upbeat, positive and patient with us

E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)

Italy

Rain and cold and we went anyway. It was uncomfortable to be sure though no regrets. I would do it all again and imagine with dry, even sunny weather this would have been more of a highlight.

Quality of Experience

Guides, Drivers and Staff

Guide was under the weather so a bit limiting, I am sure he did not want to go given the weather, though he was a trooper

Transport

actually just walked from hotel to get bikes, the rest was just the ev bikes

The Valpollicella wine region

Italy

Another not pretty day so a bit cool and overcast, the guide did well with 2 different groups at once. It was interesting and I think guide did well to keep it on track

Quality of Experience

Guides, Drivers and Staff

She did great and handled it professionally

Transport

Long drive to and from

Private boat tour of Lake Como - Explore Bellagio

Italy

Guide was great and knowledgeable, beautiful day helped immensely and many photo's taken, Bellagio was touristy so not a big fan though still lovely, this was a wonderful experience

Quality of Experience

Guide and driver were wonderful

Guides, Drivers and Staff

Transport

Private transfer from Illasi to Verona city center

Verona

Guide was wonderful, flexible, amazing energy, a friend, loved her

Quality of Experience

Guides, Drivers and Staff

Transport

Private Jewish tour in Milan

Italy

Not too exciting for me and of course the subject is already sad and devastating...

Quality of Experience

The facility was fit for the subject matter

Guides, Drivers and Staff

He was very good

Transport

Our trip to Iceland so much fun. The itinerary Adam designed gave us the right amount of driving and sight-seeing to fill the entire day. We decided not to do the Ring Road which was the right decision for us. We had an issue with the rental car which was promptly resolved. Hotels were very good and when we were able to eat at a recommended restaurant, the food was fantastic.

I can highly recommend our itinerary for number and types of sights seen and time behind the wheel. The summaries of the sights were helpful.

I contacted Adam during the trip and he was prompt in all his responses. He had provided and "emergency" number but I took that to mean a real emergency rather than issues we had when we were on the ground! So I probably bugged him more than necessary but he took it with good humor.

Activity Reviews

Reykjavik Food Walk

Iceland

This was ok but the food provided was not that good. We did get the opportunity to try the fermented shark!

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

The perfect time to do this is after the overnight flight, which is what we did on our way to Reykjavik. Would not have wanted to skip this at any price.

Quality of Experience

My wife and I had our first trip to Italy this fall and decided to use KimKim as our trip organizer. We could not have been more satisfied with the service provided and how smooth the process was. Andrea who was in charge of organizing the trip was always in communication, professional and on top of every detail. The hotel selections where perfect and in the right location, the reserved transportation always on time, the restaurant recommendation on point; and every single guide we interacted with was very knowledgeable, passionate about their city and very pleasant. Honorable mention to Mariapaola and Arianna in Rome and the Vatican. Even when one of the guides could not make it at the last minute while in Florence, Andrea was able to get a substitute guide that was amazing (Ruta). One of the highlights of our trip was visiting the beautiful city of Assisi. You can breathe "peace" as soon as you step into the city. There we met with Maura as our guide and she was a delight. She was in constant communication with us even before we arrived. We also loved the wine tour in the Chianti region, but what made it really special was our tour guide, Quentin. He was so charming, full of life, passionate about wine and a wealth of knowledge.
I will be using Kimkim travel for our next trip to any part of the world.

On the whole, the day tours and tour guides were amazing and lots of fun! I thought we would be part of a smaller tour group, which was only true on one day, the other days it was just the two of us. Just something to be more clear about in advance.
My only critique really is on the administrative side - i.e. getting our names wrong, our info getting deleted and also not separated to preserve privacy, miscommunication about transfers, seemingly not recognizing there were 2 separate travelers with different arrival and departure info. It would be good to add that there were no transfers day to day, so one could plan ahead, review how public transportation works, etc.
I will review our Croatia trip next year carefully so I am well prepared, and ask for clarification if there is confusion.

Hotel Reviews

Hôtel Baume

Paris

Great location, user friendly, clean, just perfect!

Authenticity & Character

Location

It's close to restaurants and shops, lots of bustling activities

Staff

Cleanliness & Comfort

It was very charming overall

Hôtel La Zoologie

Bordeaux

Loved this hotel!! It was so different and interesting, a mix of modern and old

Authenticity & Character

The food was very good, the staff very helpful

Location

Not too noisy, but still close to where you want to go

Staff

Cleanliness & Comfort

Interesting room set up, so spacious!!

Activity Reviews

St-Emilion E-Bike & Wine Excursion with Picnic at a Château

Bordeaux

Our guide was very knowledgeable and well informed. She made the best of our weather that day. The ebikes were very easy to ride. The Lynch was excellent!

Food

Guides, Drivers and Staff

Transport

Bay of Arcachon Day Trip

Bordeaux

This was a fun day trip, not too long, not to short, had a nice break at a park, the view was awesome.

Food

Guides, Drivers and Staff

Transport

Farmers' Market Experience

Bordeaux

Thus was a fun tour, tried lots of food, and the atmosphere was interesting

Guides, Drivers and Staff

Private Gourmet Food & Wine Walk

Bordeaux

There was more history here than food and wine I would say, which was interesting, but maybe woupd have skipped on the same day as the market tour

Quality of Experience

Guides, Drivers and Staff

Cité du Vin Museum: Entrance Tickets & Audioguide

Bordeaux

All the exhibits were in motion causing me to feel slightly nauseous. Somehow it did not live up to the pre excitement.

Jimena and team put together an amazing adventure in Peru for our family. We have used KimKim before and found it quite easy to use; this time was no different. We were able to give insight into some of the things our family enjoys and from there an itinerary was created which we refined to meet our families specific interests and requests. We even made some last minute adjustments that were graciously accommodated.
To add more detail, we are a family of 5 with two adult children and one younger child. We had asked to see Machu Picchu as well as the Amazon rainforest and Jimena delivered an amazing trip plan. Every detail seemed well planned. Each transfer (and there were many) was seamless and our guides brought us to the airport or train station and ensured we were all set. On the other end of each transport, someone was there to receive us. We always felt safe and taken care of. Our guides from Peruvian Soul were all lovely and informative. They made sure we were comfortable and all our needs were met. We also had a separate driver so the tour guide was able to focus just on sharing stories and information with us. The places we stayed were all beautiful and great for our family. People there were friendly and accommodating.
I could go on and on about all the details, but suffice it to say that this trip was packed with activities and internal travel to multiple different locations, which would have been extremely difficult for us to plan on our own. Kim Kim and Peruvian soul made sure all of these details were perfect.

We loved that Caterina really listened to us as to what we were looking for in this trip, including nature and culture. We loved Verona and Cecilia our guide. (We wished we could have stayed there longer because the museums were not open when we were there.) We loved the garden she took us to, the amphitheater and the synagogue. She also followed up with us after the tour and was available for questions, directions, and recommendations. The next stop was Cortina and we also loved our guide there, Simone, who took us to Lake Braies-loved the hike around the lake and the e-bike ride through the forest. (By the way, all the drivers were prompt and courteous, and great drivers.) Then we went to Sirmione, and Lake Garda, where we toured a winery (Alleghrini) with a great tour guide and lovely vegan cheeses to sample while drinking their wines. Then we went to Lake Como where we loved our guide (can't recall her name) who took us on the boat tour to Bellagio. She spent all day with us and was full of information and advice. Every guide and driver was on time. We never had to ask where they were. We were also very happy with all the hotels you chose for us. We ended in Milan where we had an informative Jewish tour of the city and our tour guide (Pierre?) was very informative and flexible to our interests. We really appreciated getting daily updates and check-ins from Anna to make sure we knew who our guides were and how we were doing. That made us feel very comfortable. All in all, no complaints whatsoever. We loved the services you provide and plan to use you again for future trips elsewhere, and would happily recommend your company to friends and family.

Hotel Reviews

Hotel The Square Milano Duomo

Milan

REALLY LARGE ROOM,NICE STAFF, BEST BREAKFAST! GREAT LOCATION. BEAUTIFUL.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Indigo Verona - Grand Hotel Des Arts

Verona

LOVED THE BALCONY. A RATHER SMALL ROOM.

Authenticity & Character

Location

CLOSE TO A GREAT VEGAN BURGER RESTAURANT AND CITY CENTER

Staff

Cleanliness & Comfort

Hotel Royal

Cortina d'Ampezzo

BED BLANKET WAS DIRTY. NO AC OR HEAT-THEY DID GIVE US AN ELECTRIC HEATER. GREAT LOCATION. ROOM WAS A BIT SMALL.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olivi Thermae & Natural Spa

Sirmione

BEAUTIFUL SPA. WISH THE ROOM HAD A BALCONY. GREAT LOCATION.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Albergo Terminus

Como

NICE ROOM AND LOCATION AND BEAUTIFUL HOTEL WITH A GREAT STAFF. BUT THE ROOM FACED AN ALLEY AND TRASH CANS AND EVERY NIGHT WE WERE AWAKENED BY TRASH PICKUPS AT 4 AM. NOT FUN. WISH WE COULD HAVE FACED THE LAKE.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private excursion to Borghetto sul Mincio

Italy

STARTED WITH THE GARDEN TOUR OF PARCO SIGURTA WHICH WAS THE BEST PART OF THE DAY-SIMPLY GORGEOUS. VILLAGE WAS SMALL AND IT RAINED SO WE DID NOT END UP EATING THERE.

Quality of Experience

Guides, Drivers and Staff

Transport

1-Day Experience – Easy Hike Around Lago di Braies

Italy

LOVED THIS. ONE OF OUR FAVORITE PARTS OF THE ENTIRE TRIP. LOVED THE VIEWS, THE HIKE, THE GUIDE.

Quality of Experience

Guides, Drivers and Staff

Transport

E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)

Italy

IT WAS RAINING THE WHOLE TIME BUT WE STILL WENT AND ENJOYED IT VERY MUCH. A MAGICAL EXPERIENCE. GREAT GUIDE, GREAT VIEWS.

Quality of Experience

Guides, Drivers and Staff

Transport

The Valpollicella wine region

Italy

TERRIFIC WINERY AND WINERY TOUR GUIDE. TOOK US TO VINEYARDS AND GAVE US HISTORICAL BACKGROUND OF VINEYARD AND REGION. VERY GENEROUS WINE SAMPLES PLUS VEGAN CHEESE BOARD WHICH WAS A LOVELY SURPRISE. WINE TASTING ROOM WAS GORGEOUS.

Quality of Experience

Guides, Drivers and Staff

Transport

Private boat tour of Lake Como - Explore Bellagio

Italy

TERRIFIC TOUR GUIDE, GREAT BOAT DRIVER, WONDERFUL HISTORY OF REGION, ANSWERD ALL OUR QUESTIONS, AND BELLAGIO WAS CHARMING IF A BIT TOO TOURISTY.

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer from Illasi to Verona city center

Verona

THIS WAS JUST TRANSPORTATION BUT HE WAS ON TIME AND COURTEOUS AND A FINE DRIVER.

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of Verona highlights

Italy

WE LOVED CECILIA. SHE WAS A WEALTH OF INFORMATION AND A GREAT PERSONALITY. ABOVE AND BEYOND THE CALL OF DUTY. OUR FAVORITE TOUR GUIDE! SHE TOOK US EVERYWHERE!!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Jewish tour in Milan

Italy

VERY FLEXIBLE TO OUR JEWISH INTERESTS. PLUS HE SHOWED US THE BIG TRAIN STATIOIN WHICH WAS OF INTEREST TO ALL OF US.

Quality of Experience

Guides, Drivers and Staff

Transport

Concierge remote assistance during the trip

Italy

REALLY HELPFUL AND GRACIOUS AND WONDERFUL. EASY TO REACH. ALWAYS ACCESSIBLE. VERY IMPRESSED.

Quality of Experience

Guides, Drivers and Staff

Transport

Our Family Trip to Japan — A Review of Kimkim

Shona did a wonderful job crafting a personalized itinerary for our family. She was patient through multiple revisions to ensure everything was just right, and the result was the trip of a lifetime, filled with memories we will cherish forever!

Tokyo: We loved the Keio Plaza Hotel’s convenient location, helpfull staff, and exceptional breakfast buffet. Highlights included the mesmerizing TeamLab Borderless, an outstanding hands-on sushi-making class, and a full-day tour with Bea Hirata. Bea was professional, friendly, and attentive, seamlessly guiding us through Asakusa, Sensoji Temple, Tsukiji Market, Meiji Shrine, and Harajuku. Exploring Tsukiji with her was especially memorable, with incredible fresh food and local specialties.

Hakone: This was where Shona and her team truly demonstrated their value. With a typhoon approaching, they quickly adjusted our plans, ensuring Bea and our driver got us safely to Hakone before the storm. Although some activities were canceled, we enjoyed a longer, relaxing onsen experience at the spectacular Hakone Kowakien Ten-yu. The private in-room onsen, mountain views, and outstanding crab and beef shabu-shabu dinner made this a trip highlight. Without the team’s quick thinking, we might have missed Hakone altogether.

Kyoto and Nara: The Cross Kyoto Hotel was comfortable, well located, and offered an excellent breakfast. Our guide, Hideki (Hal) was good-natured and thorough. He expertly showed us Kyoto’s highlights, including Arashiyama’s bamboo grove, Tenryuji Temple, and Nijo Castle. In Nara, our daughter loved the deer, and Todaiji Temple’s Great Buddha was among the most impressive sights of our trip. Fushimi Inari’s iconic torii gates were unforgettable. We also enjoyed a wonderful calligraphy class with Aya and a magical evening walking tour of Gion with Sophia, whose insights into geisha culture made the experience especially memorable.

Kanazawa and the Countryside: The Hyatt Centric Kanazawa was convenient, comfortable, and close to the station. Nozomi introduced us to a talented ceramic artist and guided us through the samurai and geisha districts, sharing her extensive knowledge of Japanese history. Our final excursion to the UNESCO-listed villages of Shirakawa-go and Gokayama with Ian was a wonderful way to experience Japan’s beautiful countryside.

Seamless Logistics and Exceptional Support: Shona arranged excellent private transfers and Shinkansen tickets, making travel between destinations effortless. Our drivers were punctual, professional, and reliable, and the vehicles were immaculate. Shona’s team checked in daily, and our guides and drivers communicated clearly throughout the trip. Most importantly, when unexpected challenges arose, we knew we had knowledgeable, dependable support on the ground.

Overall, we cannot recommend Shona and Kimkim highly enough. From thoughtful planning to flawless execution, their expertise made our family’s Japan adventure truly exceptional. Japan is fascinating, and with the right team, it is an unforgettable destination. Good luck with your trip!

This was our third time traveling with KimKim - each trip a little different but every experience with KimKim has been just what we wanted and beyond our expectations. The accommodations that were chosen for us on each adventure have been excellent -only one on this holiday in Paris was a little off the usual quality but maybe that’s just Paris?? All of our transportation was wonderful -the drivers contacted us as we were told they would to let us know where to meet them and everyone was professional. The guides for the 7 tours that we were on were very impressive, knowledgeable, accommodating (except for one at the Eiffel Tower - he basically gave us a quick rundown, took us up to the second level, showed us where to go down when we were ready to leave and he left)…we can’t say enough good things about them. We will definitely be using KimKim for our future travels!

Hotel Reviews

The Montague On The Gardens

London

We LOVED this hotel. The rooms were comfortable, the afternoon tea perfect, the breakfast outstanding, and everyone that worked there always had a smile on their face. The location was perfect for us as well.

Authenticity & Character

Cozy, welcoming, comfortable

Location

We were able to walk almost everywhere and the tube station was very close by. It was also a quiet area -not much traffic at all.

Staff

Always had a smile

Cleanliness & Comfort

The bed was great, the room was roomy, the shower was great

Hotel Jeanne D'Arc Le Marais

Paris

Great location! Very quaint hotel but our room was very small and the ‘courtyard’ that our windows opened to was a 4 walled area that only let in the smells of whatever the restaurant below was frying -ugh. Breakfast was fair.

Authenticity & Character

Quaint

Location

Love Les Marais

Staff

Didn’t interact too much with the staff. They were friendly but not overly

Cleanliness & Comfort

Small room, better ventilation. Said it opened to a courtyard but 4 walls is not my idea of a courtyard. Better pillows

Chateau de Bellefontaine

Bayeux

The grounds were beautiful. The rooms were very comfortable. Quiet. The breakfast was great

Authenticity & Character

Decent dinner at the hotel if you don’t want to walk into town. It’s quiet and the grounds are beautiful. The rooms are very comfortable as well.

Location

Quiet area just outside of the main part of town. The walk was nice-about 20 minutes to the center of town

Staff

They were friendly when you could find them. I think they multitask

Cleanliness & Comfort

Moxy Hotel Heathrow

Hounslow

Great vibe! Welcoming staff. Great location for being close to the airport and on the shuttle route (minimal fee)

Authenticity & Character

Fun vibe

Location

On the airport shuttle route but not on top of the airport

Staff

Very friendly and helpful

Cleanliness & Comfort

Very comfortable room

Activity Reviews

Private Louvre Museum Visit

Paris

Our guide was incredible. So enthusiastic and engaging. Learned so much

Quality of Experience

Guides, Drivers and Staff

Uncovered Paris’ Treasures on a Private Tuk-Tuk Experience

Paris

A fun easy way to cover a large area of Paris. The guide was very knowledgeable and personable.

Quality of Experience

Guides, Drivers and Staff

Transport

The little cart can maneuver around all the traffic

Private Notre-Dame & Latin Quarter Walk

Paris

Learned so much!

Quality of Experience

Loved all the details and history about the Latin Quarter, Notre Dame , and all the other points of interest

Guides, Drivers and Staff

Self-Guided Day in Le Marais: Cheese Shop, Museums, & Market

Paris

We booked a cheese tasting and tried to do a couple of museums. We had done some larger museums before this day so we were getting tired. We also had a WWII Paris guided tour on this day in the morning that was not included in the tour list -it was wonderful! The guide was very enthusiastic about including everything that happened in Paris during WWII -I highly recommend this tour!

WWII Paris Uncovered – Private Experience

Paris

Excellent tour! The guide was very enthused about teaching us everything she knew which was a lot! And we were happy to learn from her.

Quality of Experience

Guides, Drivers and Staff

Private Honfleur, Beuvron & Calvados Tasting Day Trip

Bayeux

A great tour of the area Honfleur is a beautiful town near the water. We first went to the inn where Monet would stay as well as other impressionist painters. It was nice driving around the country roads to the calvados tasting and Bevron was another very very old quaint countryside village.

Quality of Experience

Juliet was wonderful!

Guides, Drivers and Staff

Transport

Eiffel Tower Summit Tickets

Paris

The Eiffel Tower is amazing but our tour guide was mediocre especially compared to other guides we heard all around us

Quality of Experience

Guides, Drivers and Staff

He could have given us a lot more info

Private Mont Saint-Michel: History, Views & Hidden Corners

Bayeux

Our guide, Theo, was amazing!! Knew everything one could know about Mont Saint Michel!

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Exploration of Bayeux

Bayeux

Quality of Experience

We had a great trip. Our drivers from the airport to various areas around the country were timely and nice. Some quieter than others. Our best driver was Gerry who drove us to the Cliffs of Moher. He was so delightful. We loved interacting with him. A lot of laughs.
The hotels in Dublin and Belfast had wonderful bellman and staff. When we were in Galway we would have preferred a different hotel. It was nice but not quite up to the Grafton Hotel and the Grand Central Hotel . All the tours arranged were fun and entertaining. I’m hoping to return one day to see Southern Ireland.

Kate did an amazing job!
She was knowledgeable and helpful, making suggestions as we refined our itinerary.
She was very responsive as we planned the trip and for minor questions that popped up while we were in England.
We really appreciated how the itinerary grouped nearby attractions together, and lodgings were unique and in great locations- we would not have been able to find them ourselves without stress and effort.

The Kim Kim team (Noga & Chinh) did a wonderful job planning our trip to Spain. Our guides, drivers, hotels were all 5 star.
Starting in Barcelona (4 days), Madrid (4 days) and finishing in Granada (2 days). It was a trip to remember.
Barcelona we had a walking tour of Casa Batllo, Casa Mila & Park Guell with Anna. 10/10 Amazing architecture and knowledgeable friendly guide.
Trip to Montsserat with Pol with driver Diego 10/10. Nice ride to Montsserat, an amazing holy place. Toured the cathedral and saw the Black Madonna. Visited its museum and climbed up one of the trails. We also went to a family run winery to sample their wines and Cava, in the Penedes region, had a nice lunch and toured their winery. In Barcelona we stayed at the lovely Mercer Hotel. The staff was amazing and helped us with anything we needed. Kim Kim arranged a car for us to the train station as well as train tickets on the speed train to Madrid.
Arrived in Madrid and a driver was waiting to take us to the hotel. We stayed at Palacio de los Duques Gran Melia. Beautiful hotel filled with museum quality artifacts. Located a block from the Royal Palace you could walk to many of the sites in Madrid. We enjoyed a tapas tour our first night with Nacho. 10/10 the food was amazing he took us to so many different places we tasted the best of Madrid. The next day we met our guide Ava and walked to the Prado museum she was so knowledgable about art history. 10/10 Later we met Enrique for a walking tour unfortunately the Royal Palace was closed but we pivoted and went all around the city sampling the best desserts and learning all about Raton Perez (Spains tooth fairy) and all his secret spots in the city. The next day we took a full day trip to Segovia and Avila with Geza 10/10. He was so personable and knowledgeable. First we drove to the medieval city Avila the birthplace of St. Theresa of Avila. We walked the ramparts of the walled city then visited its grand cathedral. We then drove to Segovia we enjoyed the traditional menu of the day at a lovely Spanish restaurant. The Roman aqueducts are a sight to see we walked all through the town and ended our tour at the Alcazar of Segovia an amazing castle. The next day we travelled to Granada on the speed train. Kim Kim had a driver waiting for us at the station that was worth it the taxi line was so long! We stayed at the Alhambra Palace . The hotel is beautiful, sits high on a hill it overlooks Granada and the Sierra Nevada mountain range. The decor resembles the famous Alhambra and is truly sumptuous. We me our guide Marcel in town went to an amazing flamenco show and did a food tour of local Granada. 10/10. The next day Marcel texted us a walking tour all around Granada, we bought cookies from the nuns, and had a delicious lunch in town. Later in the day we toured all the sites of the amazing Alhambra with Christian 10/10. He took us all around the sites and had so much information to share. Then it was back to Madrid to fly home. The Spanish people were so lovely and hospitable we had such a great trip!

Hotel Reviews

Mercer Hotel Barcelona

Barcelona

The staff is amazing, the rooms are so comfortable its in the heart of the Gothic Quarter.

Authenticity & Character

It has actual roman walls in its wine room

Location

Staff

Personally walking us to restaurants, atm etc

Cleanliness & Comfort

Palacio de los Duques Gran Meliá

Madrid

Located near the Royal Palace, easy walking to many sites

Authenticity & Character

Artwork and artifacts are amazing, restaurant garden in heart of the city

Location

Staff

helped us store luggage, found us a driver when we could not get a taxi

Cleanliness & Comfort

the beds

Hotel Alhambra Palace

Granada

architecturally beautiful

Authenticity & Character

Moorish design

Location

Right near the Alhambra

Staff

had a small problem in bathroom was addressed immediately

Cleanliness & Comfort

the room was huge and comfortable

Activity Reviews

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

so interesting our guide had to deal with large crowds and she managed it with ease

Quality of Experience

Guides, Drivers and Staff

so knowlegeable

Private Montserrat & Penedès Wine Region Day Trip

Barcelona

Quality of Experience

Food

Cava, fuet, chorizo

Guides, Drivers and Staff

Transport

Private Day Trip to Ávila & Segovia

Madrid

Quality of Experience

Guides, Drivers and Staff

friendliness

Transport

Private Alhambra & Generalife Gardens with a Historian

Granada

Quality of Experience

Guides, Drivers and Staff

Private Prado Museum Visit with an Art Historian

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Evening Tapas Walk with a Local

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Flamenco & Tapas Experience

Granada

Quality of Experience

Guides, Drivers and Staff

Private City Walk & Royal Palace Experience

Madrid

Quality of Experience

Guides, Drivers and Staff

Self-Guided Beach Day in Barcelona

Barcelona

Quality of Experience

We had a fantastic experience planning our trip through Kimkim and Moroccan Immersion. Our local specialist, Nihad, was incredibly helpful, providing excellent suggestions and seamlessly incorporating our requested changes into the itinerary. Whenever we had questions during the trip, Nihad was easy to reach and offered clear guidance.

We also felt well-supported by our primary driver and tour manager, Omar. He was consistently professional, punctual, reliable, and caring. As two women over 60 traveling to Morocco for the first time, his expertise and safe driving were greatly appreciated; we felt secure and well-cared for throughout the entire journey. We also enjoyed our transfer from Marrakesh to the Casablanca airport with Omar Daoudi, who provided fascinating insights into local customs and daily life.

The trip highlights were undoubtedly Chefchaouen and Ait Benhaddou, and staying at Dar Al Miraaj in Rabat really set the tone for a wonderful vacation. If there is one area for improvement, we suggest that drivers keep complimentary water bottles in the car for passengers. Overall, we highly recommend this experience!

Hotel Reviews

Riad Hicham

Chefchaouen

Riad Hicham is perfectly situated in the heart of Chefchaouen, putting you right in the middle of all the main tourist activities. While the location is ideal, our room was a bit noisy at night as our window faced an adjacent restaurant terrace. Inside the room, there was no safe, and while robes were provided, they were unfortunately too small for most adults and no slippers were available. That said, the hotel has a very distinguished character and beautiful, unique fixtures that made for a memorable stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

DAR AL MIRAAJ

Rabat

Dar Al Miraaj is an exceptional riad. We were provided with wonderful ground-floor rooms, each unique in its craftsmanship, decor, and authenticity. The breakfast was excellent and served with great attention to detail. Additionally, the lovely rooftop terrace offers beautiful city views and a perfect space to relax. I highly recommend this hotel to anyone looking for an authentic Moroccan experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Rayane

Ait Benhaddou

Staying at Kasbah Rayane felt like being the only people in this beautiful landscape, with nothing but sweeping desert views from our window. We stayed in a room on the top floor, which was simple and basic, but the staff truly made our stay special. They were incredibly accommodating and served us a wonderful dinner, even going out of their way to prepare a special meal for my friend who wasn't feeling well and required a specific dietary alternative.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Al Makan

Fès

My stay at Riad Al Makan was defined by its truly unique authenticity and exquisite craftsmanship; the room decor is unlike anything else I've experienced. Breakfast was enjoyable, and the hotel's location is hard to beat. While the property could benefit from a bit more warmth and modern conveniences—such as better lighting and more accessible power outlets for charging devices—the stunning aesthetic and prime location make it a memorable place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

Our tent was a pleasant surprise; it offered all the convenience of a traditional hotel room, featuring a private en-suite bathroom with a shower and comfortable beds.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Dar Ayur

Marrakech

We enjoyed our stay at Riad Dar Ayur. The staff was exceptionally helpful and accommodating, making us feel right at home each evening. They were incredibly thoughtful; for example, when we had to depart early on our final day, they served breakfast half an hour ahead of schedule just so we wouldn't have to leave hungry. We also loved the elegant and welcoming tea service upon our arrival. The only minor inconvenience was the acoustics, as sound travels easily through the walls; however, because the hotel was not crowded during our stay, it did not bother us much.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

Chefchaouen is an absolutely beautiful and picturesque town—every turn offers a stunning photo opportunity. I highly recommend hiking up to the Spanish Mosque at sunset; you definitely won't regret the climb!

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

The drive from Fes to Merzouga is long, but the stops in Ifrane and Azrou made the journey much more enjoyable and scenic. We arrived perfectly on time for the camel trek, and watching the sunset during the ride to the camp was an unforgettable experience. The desert camp itself was very comfortable—our tent felt more like a hotel room, complete with a private bathroom, shower, Wi-Fi, and cozy beds. We also found the dinner and breakfast at the camp restaurant to be both delicious and satisfying.

Quality of Experience

Guides, Drivers and Staff

Transport

{{start_location}} to {{end_location}} via Volubilis

Morocco

Volubilis is definitely worth visiting. To get the most out of your time there, I highly recommend reading up on the history and development of the site in advance, as it complements the information provided by the local guide perfectly. We also had the chance to visit Moulay Idriss Zerhoun, a picturesque historic settlement on a nearby hilltop. It was fascinating to see that many of the oldest buildings in the village were constructed using materials repurposed from the ruins of Volubilis.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to King Hassan Mosque II, Transfer to Rabat

Morocco

Visiting the Hassan II Mosque was a highlight, though keep in mind that since we arrived after 2:00 PM, we weren't able to tour the interior. Even from the outside, the experience was incredible; the sheer scale of the architecture, the intricate craftsmanship, and the stunning seaside location are truly impressive

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour of Rabat

Rabat

We enjoyed our guided tour of Rabat with Hasania, but we were hoping for more in-depth historical context. While she did a great job showing us all the major attractions and was very responsive to our specific questions, we felt the experience lacked the extensive, colorful narrative we were looking for. We ended up filling in the historical gaps ourselves through outside reading, which left us feeling that the tour was more of a logistical guide than an immersive historical deep dive. For future travelers: If you are looking for a deep historical perspective, I recommend doing some preliminary reading on Rabat before your tour so you can ask specific, pointed questions, as the guide is very helpful when prompted but may not provide a broad historical overview on her own.

Quality of Experience

Guides, Drivers and Staff

Transport

Merzouga To Ait Ben Haddou

Morocco

We were incredibly impressed by how seamlessly our transportation to and from the Sahara luxury camp was organized. The journey involved several modes of transit—including our private car, a 4x4, and camels—yet everything was perfectly coordinated, with our next transfer always waiting for us upon arrival. The entire experience felt like a true, fun-filled adventure. On the drive to Ait Ben Haddou, we enjoyed observing local life in the passing towns from our window, which was a fascinating cultural glimpse. Ait Ben Haddou itself is breathtaking; while the climb to the top is a bit challenging, the panoramic views are well worth the effort. On our return trip, our local guide took us off the beaten path, providing a fantastic opportunity to take some unique, non-touristy photos.

Quality of Experience

Guides, Drivers and Staff

Transport

Rabat to Chefchaouen

Morocco

The drive from Rabat to Chefchaouen was a journey that offered a unique glimpse into Moroccan life. Watching the transition between rural villages and bustling cities was a highlight; I particularly enjoyed spotting the salt mines, observing the intricate irrigation systems, and seeing the many storks' nests along the route. We also enjoyed a pleasant coffee break in a lovely area that offered some good opportunities for shopping.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Our guided tour of Fes was both fascinating and intense. We felt incredibly lucky to have a guide, as we would have undoubtedly become lost in the labyrinthine alleys of the medina without one. I really appreciated that the experience felt authentic—rather than just a tourist attraction, it offered a genuine glimpse into a place where people live and work. The visits to the tannery, pottery factory, and madrasa were all highlights and provided such valuable insight into the local culture

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

Having already toured the medina and souks in Fes, the Marrakech tour felt somewhat familiar in those areas. However, the experience was still unique thanks to the visit to the Jemaa el-Fnaa square and the Bahia Palace. Our guide was exceptionally knowledgeable, and we thoroughly enjoyed his insightful commentary throughout the day On the next day we visited the Majorelle Garden which was wonderful, offering a refreshing and peaceful escape from the frantic energy of the medina. I highly recommend including this stop for anyone looking to balance the intensity of the city with a bit of tranquility.

Quality of Experience

Guides, Drivers and Staff

Transport

We worked with Beatriz on our travel to Italy, with 5 different locations in mind. 3 of these locations were new to us (Perugia, Cinque Terre and Milan). Our trip began in Rome. We chose to explore the city on our own, but were still provided suggestions for an itinerary, which we greatly appreciated. From there we went to Perugia, where Bea identified stops in Spoleto, a winery for tasting and Spello. At each location we were provided specific recommendations for walking throughout the small villages. Next was Florence. Bea arranged a food tour, which was enjoyed by us both. We had not been to Cinque Terre. The 5 cities were fabulous! We loved our stay in Monterosso. It is the only relatively flat city, the only one with a beach and many restaurant and lodging choices. It was easy to use the trains to travel from city to city. In Milan, we had an aperitivo tour upon arrival. That was one of the highlights due to our guide Marco! He made the trip fun due to his lively personality and considerations for our personal tastes. We also took a city walking tour with Beatrice as our guide. She was very knowledgeable and personalized the locations we visited according to what she thought our interests might be.
Beatriz was easy to work with and flexible in changing itinerary and arranging transportation. We would highly recommend her services as a travel consultant on Italy!

Activity Reviews

Eat Like a Local: Florence Street Food & Market Experience

Italy

The food tour was exactly what we were looking for. We enjoyed the market and information on all the vendors and different foods related to the Florence and Tuscany area. We also experienced some street food and were given a definite option not to like, for example, tripe sandwich. Overall, this was a very worthwhile food tour.

The Best of Milan Guided Walk

Italy

Our guide Beatriz, provided an informative and interesting city tour, Instead of the usual city highlights, ventured into some of the lesser known areas and churches that provided a more meaningful tour.

Charlotte worked very closely with us in all the planning stages of our trip. She was knowledgeable, competent and very receptive to our ideas and needs. She scheduled various zoom meetings so we could discuss and fine tune our trip. She was pleasant, friendly, personable and always aimed to please.
Unfortunately, we had a medical emergency in Australia and never made it to New Zealand. During the medical emergency Charlotte provided us with incredible support 24/7 and helped us immensely. We were very fortunate to have had her as our resource person and advocate.

Coriama was lovely to work with. I communicated with her for months and she remained patient and arranged every detail to ensure that our trip was exceptional.! We absolutely loved the H10 Madison. It is a lovely hotel with exceptional customer service. We loved drinking red wine on the rooftop area overlooking the cathedral.

Hotel Reviews

H10 Madison Hotel

Barcelona

Authenticity & Character

The old times staircase, the lovely China and old books in one of the front rooms.

Location

The staff works hard to ensure that you have an exceptional experience.

Staff

The bartender, front desk staff and wait staff

Cleanliness & Comfort

The bed and shower feel amazing.

Hotel Ercilla de Bilbao

Bilbao, Bizkaia

The staff and accommodations were great!

Authenticity & Character

Location

The rooftop area is a huge asset.

Staff

They are very attentive to meet all of your needs.

Cleanliness & Comfort

The bed was dreamy.

Hotel Arrizul Catedral

San Sebastián

This hotel was not up to par with the other two. The rooms are very small and there was not any conditioner. It had a great walkability factor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Montserrat & Scenic Hike

Barcelona

Our guide took us on a rigorous hike which was exactly what we had asked for. The area is gorgeous and you can take whatever type of walk/hike that you want. The cathedral and monastery are impressive.

Quality of Experience

Guides, Drivers and Staff

Transport

Park Güell & La Sagrada Família Experience

Barcelona

We were running late due to traffic issues and our guide waited for us

Quality of Experience

Guides, Drivers and Staff

Transport

Guggenheim Visit with a Private Guide

Bilbao

Ava spent an hour and a half with us. She was highly knowledgeable and shared lots of cool tips with us.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Private Transfer with visits to Gaztelugatxe and Cantabrian Coast

Spain

Our driver shared interesting information with us throughout the entire trip. He took us to the bridge and lead us in caves. He taught us about how the cliffs were created.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Hiking Day near San Sebastián

San Sebastián

I had done exstensive research and discovered the San Sansabastian to Pasis hike. It took us through lovey wooded areas, along the coast , beside farms. We hiked beside cows, saw huge slugs and rare birds.

Quality of Experience

Quality of Experience