Kimkim Trip Reviews

This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything.

Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or rest up when we were tired.

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews

Eitch Borromini Palazzo Pamphilj

Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Excelsior Vittoria

Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oltrarno Splendid

Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Italy

Italy

Quality of Experience

Evening Trastevere & Jewish Ghetto Culinary Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Free Evening in Florence

Florence

Quality of Experience

Day Trip to Positano & Amalfi by Boat

Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Italy

Italy

Quality of Experience

Seafood Cooking Experience

Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Capri Island by Boat

Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Three Tuscan Wineries with Lunch

Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private City Walk with Michelangelo's David

Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience

Guides, Drivers and Staff

Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one.

Hotel Reviews

Le Grand Pavillon Chantilly

VINEUIL-SAINT-FIRMIN

Remarkable conversion of the Chateau's mainteance complex into a hotel. This is a multiple building conversion with lovely modern rooms. Staff weas friendly and helpful. Food was good. This has the air of a conference center but works well for just staying. It's located beyond walking distance to Chantilly, so you'll need to get rides if you doin't have a car. But the staff was helpful in arranging that.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Domaine de Bayeux

Bayeux

This is a unique conversion on the edge of Bayeux. It looks like a wealthy merchant's house from the 19th century and it has gorgeous gardens in the back. We stayed in the family suite, and not a standard room, so my comments may not apply to all. The rooms have a old aristocracy feel but the bathroom is completely updated and modern. The staff were friendly and helpful. Breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison des Armateurs 4*

Saint Malo

Lovely hotel inside the walls in St. Malo. Staff were friendly and helpful. Breakfast was excellent. You couldn't find a better base for exploring this beauritful walled city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lewinnick Lodge

Newquay, Cornwall

This is an amazing place. We stayed in an oceanside room - these are built into the cliff face below the main hotel. All we could see were the sea and the headlands. Rooms were plenty big for 2. The restaurant was excellent for Breakfast and Dinner. The location is brilliant for exploring Cornwall and THE VIEW!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Old Vine

Winchester

Classic English Inn on the Cathedral Square in Winchester. You could not find a better place to explore Winchester from. The staff were kind and helpful. The restaurant was very good for both breakfast and dinner. It is in the old downtown, so if you are driving, don't have too big a car.

Authenticity & Character

Classic old English Inn

Location

On the cathedral square

Staff

Kind, friendly and enormously helpful

Cleanliness & Comfort

Activity Reviews

Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

A little tight for 8 people in this van.

An afternoon in the Pays d'Auge

France

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Tour of Mont Saint Michel

France

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of Saint-Malo

France

This was a great half day tour of St. Malo. Samuel, our guide, was well informed, personable and adapted the tour to our interests and capabilities.

Quality of Experience

Guides, Drivers and Staff

Guided tour of Winchester

Winchester

David our guide was lovely and knowledgeable. He shaped the itinerary to our interests and the pace to our requirements. Couldn't imagine a better half day in Winchester.

Quality of Experience

We had a really deep dive into English history at the old capital.

Guides, Drivers and Staff

Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea. Christine was always available to help and to fix anything that went wrong or keep us informed of any changes or updates to our itinerary. We love the Hotel arrangements and the food offerings at each location. Our tour in Daegu and Cheongju as well as Pusan were great. The people we met were so warm and attentive to our being able to have a wonderful experience in South Korea. We were able to visit the Language Institute in Seoul and Pusan and attended church on two Sabbaths and met some wonderful people of our faith. We enjoyed the spiritual fellowship with them and great food as well. Our trip to Jeju had a small hiccup with airport security but Christine came to the rescue and remedied the situation. Thanks for all your help Christine. You were great. We plan to visit again in 2030. Hope to stay in touch with Billy(Lee Kyung Jong), so we can see him again soon. Thanks to everyone involved in making our trip to South Korea so enjoyable and such a memorable success.

The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended.

Hotel Reviews

Hotel Relais Montemarino

Borgomale (CN)

Well kept, wonderful views, pool and nice clean rooms. Room was not as thoughtfully laid out as the Hotel Svizzero and our window looked out right on the well trodden path where lots of guests were walking, so privacy was an issue. Breakfast buffet options not as varied as those of Hotel Svizzero. Also, pool was nice but mostly inside so not ideal for lounging around it. Finally, meal options not as good as restaurants in town. All in all, a very good hotel but these issues prevent me from giving it 5 stars.

Authenticity & Character

Location

On a hill so great views yet close enough to town.

Staff

Cleanliness & Comfort

See above comments.

Hotel Chalet Svizzero

Courmayeur

Small but very well appointed rooms making full use of the space, with ample closet space, a couch, small fridge and balcony

Authenticity & Character

Location

5 minute walk to town center

Staff

Cleanliness & Comfort

Turin Palace Hotel

Turin

First class rooms and service

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Upgraded to a room with a balcony

Activity Reviews

Italy -Important Trip Information: Please Review Before Departure

Italy

Good tips. Would recommend more information about the autostrada and payment techniques.

Quality of Experience

Ape Calessino Experience with Tastings

Italy

The views from the Ape tour were amazing as we toured the Barolo countryside. Driver also was informative. The description referenced a stop for "local delicacies" but that was a little misleading: while we did stop at the entrance to a vineyard, I expected we would go inside and sample the wine and some snacks. Instead, we were sat down at a picnic table and given hazelnuts, some hard crackers, and some wine. The snack stop could be improved and should, in my opinion, include sampling at an actual vineyard. By the way, not sure whether this is the place for this comment, but we discovered that the recommended walking tour of the vineyards for the following day was an almost exact duplicate of what we saw on the Ape, so we of course varied from the recommendation. Would suggest including the Castle of Count Covour and the nocciola sculptor (Pine?). Thanks.

Quality of Experience

Guides, Drivers and Staff

Guide enthusiastic but not a great mastery of English.

Transport

Ape was not in the greatest shape -- had some gearing issues.

Exploring Rural Farms in Alta Langa

Italy

Nocciola producer was a fantastic experience. Lovely family and great products. Highly recommended. Would have liked at least a quick tour of the trees / orchard but otherwise great. The cheese producer was very quaint, polite and excellent selection of cheeses. Nice family and informative lecture. Would have appreciated a closer view of the sheep (which were very far) or the goats (which were in a field that was not visible) but this is a nit. Ran into the producers in the Alba Farmers Market on Saturday also.

Quality of Experience

Guides, Drivers and Staff

Don't waste your time on Zagreb, two days max. Korcula!!!!

Hotel Reviews

Villa Bonaca

Skradin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valamar Collection Dubrovnik President Hotel

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aminess Liburna Hotel

Korčula

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corner

Split

OK for short stay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

OPTIONAL : Oyster tasting in Mali Ston

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I had to do was send them a text. Cannot recommend KimKim highly enough.

Hotel Reviews

Eitch Borromini Palazzo Pamphilj

Rome

Spacious room, excellent location. Great spot and very walkable to most of the big sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Excelsior Vittoria

Sorrento

True luxury. If you have been to a 5 star hotel in the US, this is easily a 6!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oltrarno Splendid

Florence

Authenticity & Character

Location

Loved the more quiet but still lively and lovely Oltrarno neighborhood

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Italy

Italy

Quality of Experience

Evening Trastevere & Jewish Ghetto Culinary Walk

Rome

Essentially a 5 course progressive meal. Beer, wine, and gelato included. What could be better?

Quality of Experience

Guides, Drivers and Staff

Transport

Free Evening in Florence

Florence

Quality of Experience

Day Trip to Positano & Amalfi by Boat

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Italy

Italy

Quality of Experience

Seafood Cooking Experience

Sorrento

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Capri Island by Boat

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Three Tuscan Wineries with Lunch

Florence

3 vineyards, each offering something different from the others. Great day trip with a small group who quickly became good friends.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private City Walk with Michelangelo's David

Florence

Knowledgeable guide, great pace. Wonderful introduction to Florence on our first day there.

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim arranged an 8 day trip to Florence and Rome in September for me and my husband. We knew we were interested in science/engineering and food, and asked for a "mid-range, upscale" plan. KimKim quickly connected us with a local "travel designer" in Italy at a company called My Custom Journey. We were assigned to Valeria (and assisted by Lucrezia) who worked with us over the next few days to arrange a plan that gave us exactly what we wanted. The plan included an activity or two each day, with a free day in each city for us to manage on our own. The plan came in about 30% over the range I had selected, but it included everything we wanted, with excellent hotels (four star, centrally located, comfortable size and amenities) + private transfers and drivers for all the on ground travel in Italy. That means we were met at the airport by a guide, driven to our hotel, driven from our hotel to the train station and personally guided to the train, with the same level of service when it was time to head home. This made our trip completely stress free and luxurious feeling - well worth the extra cost. I'm sure they would have adjusted to fit into our range if we balked at the upgrades.

For one of our free days, we found an underground labyrinth tour that was a bit out of town, and Valeria was able to secure a car to take us to and from. She also contacted the labyrinth company directly when it didn't look like there would be an English tour on the day we were free. They were able to get us a private tour last minute! They were also very responsive about any questions we had about shopping areas, art galleries, appropriate attire, and scheduling.

On the ground in Italy we were supported by Daniela who we were able to contact easily on WhatsApp. She was quick to respond and great at addressing any issues that came up (e.g., there was a flood in Florence that affected a tour we had planned and she was able to adjust our day). The best tour Valeria and team arranged for us in Rome was an all day tour down Appian Way to see catacombs, mausoleums, and the ancient aqueduct. Our tour guide for that day was Maria Teresa and she was so knowledgeable! In Florence, we had the same guide for all our activities - Valentina - who was an art historian but was also able to speak knowledgably about the science museums we visited. She also arranged for us to skip the line at All'Antico Vinaio ;-)

The only thing we didn't love about KimKim is the fact that they use their own app to deliver the travel plans. It does a great job of collecting all the activities plus the tickets, addresses, and details we needed. So, on its own it's fine. The challenge is that we use TripIt for all our travel tracking and planning and there's no way to import the KimKim content in TripIt. Since TripIt is where we keep our flight info and restaurant reservations, it would be wonderful if we could have incorporated the KimKim stuff into the app we already use for all our other travel stuff.

Rachel went above and beyond. Was such a great trip.

We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and relaxing, as Anita laying the ground work meant that we never had to worry about what's next. We both were impressed at how quickly our guides were prepared to pivot to accommodate my mobility challenges allowing us to truly enjoy our surroundings. Not a small thing in a country of hills and more hills, chunky cobblestone and uneven curbs,

Portugal was packed with adventure, beauty, wonderful food and wonderful people. Taking this personal approach also meant that we felt that we made personal connections with real Portuguese. Sharing personal stories about children, families and pride of culture is the reward of travel, not just checking off boxes of attractions. We savored every minute of this trip!

Thanks to all of out drivers and guides and to Sofia, our host for a lovely dinner in her home in Lisbon. All were exceptional: Lino, Nuno 1, Nelson, Tiago, Nuno 2, Paulo and even the cork farmer, whose name I do not know.

We will be back!

Hotel Reviews

MouraSuites Hotel

Largo da Porta de Moura, 7000-647 Évora, Portugal

Elegant boutique hotel with modern aesthetic. Small, intimate dining facility used for breakfast and dinner. All were exceptional, in fact, I wish I lived there! Small inner courtyard pool perfect for relaxing after a hot sunny day. Rooms were every comfortable, providing black out curtains, sophisticated shower, cushy bed. Evora was the perfect way to end out tour!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Editory Garden Porto Hotel

Porto

This hotel was adequate, but a little disappointing. It seems to be affiliated with a hospitality training school, so the staff (students?) seemed to be spread too thin. Everyone was multitasking , and no one was particularly focused at the task at hand. It felt as though there were no systems in place and no mechanism to problem solve. Not sure if I ever saw a manager. The staff were, however, unfailingly nice and hospitable. Greatly appreciated!

Authenticity & Character

Location

A little outside central areas, but close to the subway.

Staff

Cleanliness & Comfort

BessaHotel Liberdade

Lisbon

Lovely boutique hotel in a great location. Staff was very attentive. There is a restaurant and room service. Rooms were delightful and very comfortable.

Authenticity & Character

Rooms were quiet and bed was relaxing.

Location

On Liberty Ave . Near public transport and a tuktuk on every corner!

Staff

Came to my rescue!

Cleanliness & Comfort

Well maintained. Super clean.

Activity Reviews

Portugal - Important Trip Information: Please Review Before Departure

Portugal

Dinner With Locals: A Homemade Portuguese Experience

Lisbon

Cork Experience with Wine & Lunch

Évora

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

Évora Through the Ages: Guided Walk

Portugal

Porto Up Close: A Private Walking Experience

Porto

Get to Know Lisbon with a Local

Lisbon

Awesome introduction to Lisbon. Great food and great company!

Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip.

Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages tour. Something to note with morning tours, in Greece hotel breakfasts are served later than in the USA so have an alternate plan for breakfast if you venture out before 8:30 AM. Our hotel in Crete did offer an early continental breakfast if coordinated the day before which was really helpful.

We had a great experience with kimkim and will definitely consider using them for future trips.

The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been aware of what constitutes a Riad. We enjoyed it as an experience but we would have preferred slightly better hotel options.

Nevertheless, the best part of the trip was our driver Samir. He made the trip worthwhile for us: he was humble, respectful and courteous. He was also very good driver and had a great attitude, a wonderful ambassador for your country. We highly recommend Samir and will mention him to our friends who wish to visit Morocco!

Hotel Reviews

Villa Des Orangers

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bed and sheets could be improved

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beds and pillows

Desert Luxury Camp Erg Chebbi

Merzouga

Authenticity & Character

Too touristy

Location

Staff

Cleanliness & Comfort

Better food!!!!

Karawan Riad

Fès

Beautiful Riad, but poor location and food. Enthusiastic service

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Fes to the Sahara via the Atlas (Camel Ride included)

Morocco

Quality of Experience

The driver Samir. Without him, would not have been worth the experience

Guides, Drivers and Staff

Samir was the bomb!! He was the best and made our trip good.

Transport

Car was not up to standard. Old and uncomfortable and rattled

Jamal was THE best guide I’ve ever had in all my years of traveling. If I were his managers I’d promote him in a heartbeat. He was more than just a guide, he was a great friend to all of us on our trip. He went above and beyond, faced difficult situations, and made sure we were satisfied each day of our trip.

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews

Symbolic temples & Klong tour

Bangkok

It was a hot and steamy day but the temples were worth it! So extravagant and ornate. It is a feast for the eyes indeed!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Samui Elephant Sanctuary (Joining morning visit)

Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience

Guides, Drivers and Staff

Transport

Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)

Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Railway Market & Floating Market

Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience

The sites, the smells, the people! There is so much to see and enjoy at the markets.

Food

Guides, Drivers and Staff

Transport

From The Oldest To The Coolest

Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience

I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.

Guides, Drivers and Staff

Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.

Transport

The driver was always there to pick us up and drop us off right on time.

Island Organics Thai cooking Class Koh Samui (Joining Class)

Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience

Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.

Food

Delicious!

Guides, Drivers and Staff

Courteous and helpful.

Transport

on time and safe,

Our trip overall was great. Our guide on Hvar was a bit vague on the geography and history of the island.

On the other hand in Zagreb was amazing.

Ms. Broj Iskaznice provided the best full day tour we have ever had. She was extremely knowledgeable , well organized and flexible about accommodating our needs. You should use here for all of your guests.

Thank you Ivan,
Randall Grosberg

The trip was overall good but I was a bit surprised we didn't have a guide on board but it would have worked out fine if our driver was able to communicate clearly to us. Unfortunately Mustafa couldn't communicate well with us and it frustrated not only us but him.

The hotels were generally fine with slight hiccups here and there. Hotel Mimona at Essaouira however should never be recommended, thankful Said rectified for us much to our relief.

The Riad in Fes and Boumalne Dades was exceptionally good. The staff were very helpful and kind. The dinner at Dar Rihanna was absolutely delectable and the experience was delightful.

Thanks for making the trip memorable and enjoyable.

Cheers
Annie

Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5.

Hotel Reviews

Sanma Hotel Foz do Iguaçu

Foz do Iguaçu

Loved it! Food was great, room was comfortable, amenities were very nice.

Authenticity & Character

Location

Close to everything!

Staff

Cleanliness & Comfort

Mar Palace Copacabana Hotel

Rio de Janeiro

Easy check in, room was ready when we arrived at 11am (huge after an international redeye!), staff was friendly, location was good, breakfast was a nice touch.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Rio de Janeiro

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer and Driver at disposal to Sao Jose Dos Pinhais

Curitiba

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Argentinian Side of the Falls

Foz do Iguaçu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'

Rio de Janeiro

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable.

Hotel Reviews

Antica Locanda Leonardo

Milan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Osteria Dell'Orcia Tuscany

Castiglione d'Orcia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loggiato dei Serviti

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Irma

Merano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Winery visit with wine tasting and light lunch

Italy

Quality of Experience

Food

Accademia Gallery entrance ticket (with guide)

Florence

Quality of Experience

Wine Tour and tasting at Kränzelhof

Merano

Quality of Experience

Milan private guided walk including Last Supper (3h)

Milan

Our tickets had been cancelled with no explanation

Cheese farm visit and Pasta cooking class (lunch or dinner included) in Pienza area

Italy

Quality of Experience

Montepulciano and Pienza guided food day

Italy

Quality of Experience

Oltrarno Artisan workshops guided walk (private guide)

Florence

Quality of Experience

Guides, Drivers and Staff

Florence private guided walk including Accademia Gallery

Italy

Quality of Experience

Guides, Drivers and Staff

First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got into trouble over there, she never picked up the phone.
So, I decided to find a Norwegian travel consultant online. I read the reviews. Basically, people were saying that kimkim was highly regarded but that a person could do the trip more cheaply by booking everything themselves. That did not make any sense to me, because how can a person really know what to see and how to book the travel arrangements correctly, if they had never been to the country.
My wife and I agreed that, if we had tried to arrange everything on our own, our trip would have been a disaster. As it happened, our experience was just the opposite. Tom planned the trip so that our daily excursions would not be so strenuous for my wife, yet we were able to see so many things. The hotels and the views from the hotels that Tom selected were amazing as well as the breakfasts. I had a few questions along the way, and the team at kimkim always picked up the phone to steer me in the right direction. We had one small problem that Tom's colleague, Mathia, fixed for us immediately. What we really appreciated was that Tom, Mathia, and even Christina were always sending us emails to check up on us to make sure everything was going smoothly.
So, this excursion ended up being the trip of a lifetime for us! Norge er så vakker--Norway is so beautiful. Not only did we get to experience the amazing fjords and the small country towns, but we were able go to the wonderful city of Bergen and the very active, modern-day capital of Oslo. It was the perfect balance for someone like us who had never been to the country before. We would highly recommend kimkim and especially Tom Christer.

Hotel Reviews

Scandic Byporten

Oslo

The rooms in this hotel were tiny and stuffy. However, breakfasts were fabulous, and the view of downtown Oslo was without compare!

Authenticity & Character

Location

Staff

We were at this hotel for three days and booked a day for our room to be cleaned and supplies re-stocked. The cleaning people never showed up.

Cleanliness & Comfort

Vangsgaarden Gjestgiveri

Aurland

This was a cottage right on the water. Awesome views!! The proprietor, she treated us like family and gave us a big hug when we left. Amazing experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kviknes Hotel

Balestrand

Hotel was drop-dead gorgeous. Amazing breakfasts. Views were amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Close to everything, amazing breakfast, beautiful hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Fjordcruise on UNESCO Nærøyfjord

Norway

The views, the cliffs, the waterfalls. We felt like we were in a living postcard. My wife has some disabilities, and the staff were very helpful in getting on the boat safely.

Quality of Experience

Guides, Drivers and Staff

Transport

Melanie added wonderful
Farm lunches, olive oil tasting and farm visits with our grand kids. All of her special
Meals and things for the kids were wonderful. She was easy to work with. Easy to contact and got back to us immediately with any questions we had.