Kimkim Trip Reviews

4.8
Based on 22,023 ratings
Read 22,023 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hannah did a wonderful job of planning our 10...
Iceland | Sep 15 - Sep 24, 2026

Jean
Jean B.
Boston, MA | Reviewed on Sep 25, 2026

Hannah did a wonderful job of planning our 10 day trip around Iceland. We loved it! It was just about perfect, and Iceland is an extraordinary country. The Perlan museum is a great place to start. Then we headed out to do the golden circle (even though the weather was quite something!). We ended up seeing north, south, and southeast Iceland, plus a whale watch where we saw multiple whales. It was truly a memorable trip!

Local specialist: Hanna Kravchenko

Hanna provided a wonderful agenda and all of ...
Iceland | Sep 15 - Sep 24, 2026

E
Elliott A.
Ashburn, VA | Reviewed on Sep 25, 2026

Hanna provided a wonderful agenda and all of our car and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she recommend including the Perlan when in Reykjavik.

Local specialist: Hanna Kravchenko

We had a wonderful trip to China.
China | Sep 8 - Sep 24, 2026

Chris
Chris K.
Florin, CA | Reviewed on Sep 25, 2026
We had a wonderful trip to China. China is home to all kinds of natural beauty and temples/monuments. However visiting the Great Wall and Zhangjiajie were by far our highlights. We really enjoyed our guides Linda, Kevin, and Arthur. They were incredibly knowledgeable about the area we were visiting and more than willing to help us with anything we needed. I want to specifically give a shout out to Arthur who helped me find some cold medicine at a pharmacy. Read more

We had a wonderful trip to China.

China is home to all kinds of natural beauty and temples/monuments. However visiting the Great Wall and Zhangjiajie were by far our highlights.

We really enjoyed our guides Linda, Kevin, and Arthur. They were incredibly knowledgeable about the area we were visiting and more than willing to help us with anything we needed. I want to specifically give a shout out to Arthur who helped me find some cold medicine at a pharmacy.

Hotel Reviews
Sunrise On The Bund

Great location. Comfortable rooms (although we did have to ask for a mattress topper due to VERY firm mattress). I would recommend this hotel to future guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Zhangjiajie National Forest Park

Great location. Comfortable rooms. One of the better hotels we stayed at on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chengyun Yuexi Resort

This hotel was in a good location near restaurants and access the riverside. However upon our arrival to our room we noticed the floors were very dirty and the bathroom area smelled of sewage. Very nice sized rooms, but the cleanliness of the room was very disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Lotus Hotel

Very nice hotel and in a great location to restaurants and bars. There is an amazing view out the back of the hotel at the river and surrounding hills. The hotel is very modern and elegant. However our friend did have unclear sheets upon our arrive. Very disappointing for such a nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Need to make sure rooms and sheets are clean before guest arrivals.
Guilin Bravo Hotel Grand Wing

This hotel has a great location near the lakes in Guilin. Very convenient walk to restaurants and bars near the hotel. The hotel itself was nice, but the rooms were a little musty. This was likely due to the humidity the local areas see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tibet Hotel Chengdu
Chengdu

Very pretty hotel with a nice lobby and bar area. Rooms were very nice but we had an issue with our room smelling BADLY of cigarette smoke even though it was a "non smoking " room. It seemed to pick up when the fan was turned on. We asked the front desk for another room, which they kindly helped us with - but once we turned on the fan in that room....same cigarette smell. This was very disappointing given how nice the hotel looked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Non smoking rooms need to be rid of cigarette smoke smell.
Xi'an Eastern House Boutique Hotel

This hotel is a great location - close walking distance to several bars and restaurants. Very elegant and modern. We particularly enjoyed the complimentary supply of water bottles. One of the better hotels we stayed at on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Beijing Wangfujing
Beijing

This hotel is in a great location. Close walking distance to restaurants and shopping. The lobby is very nice and we enjoyed the hotel bar on several nights. Staff were very friendly and washing machines were free to use. However we were not thrilled about our room. There was hair on the floor in our bathroom and finger smudges on the mirror. You could also tell that someone had smoked in the room at some point even though it was a "non smoking" room. Bed was firm (which I don't mind as much), but it seems most are in China are (at least at the hotels we stayed at).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room needs to be cleaned better before guests arrive. Old cigarette smoke needs to be removed.
Activity Reviews
 Countryside Tour in Yangshuo by bike
Countryside Tour in Yangshuo by bike
Yangshuo

We chose to rent scooters and had a lovely time riding down the trail parallel to the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu

Very good. One of our better meals on the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was very nice, but the food was expensive and not that great. They bring out several plates of dumplings with all sorts of fillings, but most of the time they were not hot. We had better dumplings elsewhere.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half  Day Exploring the Reed Flute Cave and Elephant Trunk Hill
Half Day Exploring the Reed Flute Cave and Elephant Trunk Hill
Guilin

Thought this would be something else. Pretty cave system, but very cheesy and relatively small. The elephant trunk hill area was very underwhelming.

Quality of Experience
Guides, Drivers and Staff
Transport
Peking Duck Experience
Peking Duck Experience
Beijing

Very good! One of the best meals on the trip. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Golf  course at Shanghai Silport Golf Club
Half day Golf course at Shanghai Silport Golf Club
Shanghai

Very nice golf course. We met the general manager upon walking in (Jack) who was incredibly helpful getting us set up and going. Our guide was not very familiar with golf or the check in process so this was a helpful coincidence.

Quality of Experience
Guides, Drivers and Staff
There is really no need for a guide to be included on this. Just a driver is enough. Especially if the guide is not familiar with golf.
Transport
Travel from Fenghuang (Phoenix) Ancient Town Town to Furong
Travel from Fenghuang (Phoenix) Ancient Town Town to Furong
Fenghuang

We really enjoyed our time in Fenghuang. Particularly the river boat ride and grabbing some drinks in the evening along the riverside. Furong is much smaller and would not recommend staying there for too long. Waterfalls are beautiful. Get in, get your photos and head out.

Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an

Very cool to see and learn about the warriors, but got very repetitive after the first couple chambers. Still would highly recommend going, but have appropriate expectations.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

We would honestly skip this. Mostly seeing old bank buildings and a overcrowded garden area.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

Grand Canyon was a little cheesy. It was cool to walk across the glass bridge, but the zipline and slide were just okay. The zipline limited your speed and the slide got backed up due to too many people being allowed at once. The boat ride at the bottom of the canyon could be skipped. Tianmen mountain was one of the coolest things we did on our trip. Beautiful area. Highly recommend. You MUST walk up the 999 steps.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

Highlight of the trip. Beautiful national park.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

We enjoyed our cruise down the Li River. Seats on the boat were very comfy - although we spent most of our time on the top deck outside site seeing as we cruised down the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Encounter Adorable Giant Panda in Chengdu
Encounter Adorable Giant Panda in Chengdu
Chengdu

We loved seeing the pandas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Local Food Market and the Temple of Heaven  in Beijing
Explore Local Food Market and the Temple of Heaven in Beijing
Beijing

Seeing the local food markets was fine and the Temple of Heaven was nice. We were in the market for maybe 5 minutes. We did enjoy seeing the morning workout area where the locals meet. However we would not recommend going out of your way to see the food market.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

Seeing the Great Wall was perhaps the highlight of our entire trip. Definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Fobidden City and Hutong  in Beijing
Explore Fobidden City and Hutong in Beijing
Beijing

We had a great time visiting both the Forbidden City and Hutong areas. Both sites are worth visiting. We ended up going back to the Hutong area in the evening for some drinks and shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang

Our trip to Greece was truly unforgettable, a...
Greece | Sep 13 - Sep 22, 2026

Jennifer
Jennifer F.
Wayne, PA, USA | Reviewed on Sep 25, 2026
Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such... Read more

Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such a special trip to Athens, Mykonos, Naxos and Santorini and would highly recommend Angeliki and Kim Kim Travel.

Hotel Reviews
Sundunes Hotel Naxos
Naxos, Plaka

Love the privacy this hotel offers. We had a private pool with sea view. Couldn’t use pool because the water was extremely cold. Very quiet in mid September, but prefer that vibe. Best lounge chairs on the patio AND beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazon Mykonos Resort & Spa
Mykonos

Beautiful hotel with private rooms and pools- although we couldn’t use the pool because the water was freezing, we still enjoyed the view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Woo Suites
Athens

Amazing view of the Acropolis. Excellent location to walk everywhere we wanted to visit. Small, quaint, boutique style hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite Suites Oia
Santorini

Amazing views. Excellent location. Will definitely return.

Authenticity & Character
Location
The view and proximity to shops.
Staff
Cleanliness & Comfort
Activity Reviews
Mykonos Island Tour - Like a Local!
Mykonos Island Tour - Like a Local!
Mykonos

A great way to learn about the landmarks in Mykonos. Wish the main part of town was part of the mix, but overall very happy with our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Street Food Tour Afternoon
Athens Street Food Tour Afternoon
Athens

We highly recommend starting off your trip in Athens with a food tour. The food and experience were excellent. We also had the opportunity to meet a few other travelers given this was a small group tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Hike (Day or Sunset) with meal 2026
Caldera Hike (Day or Sunset) with meal 2026
Santorini

What a pleasant surprise. We did not know what to expect with a hiking tour, and we r would do it all over again! Our guide was energetic, knowledgeable and showed us some of the most spectacular views in Santorini! We also ended our 6 mile hike with a delicious dinner in Fira!

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Highlights Tour
Naxos Highlights Tour
Naxos

Alex and our driver were the best! We enjoyed the entire day learning about the history of Naxos, pottery workshop, shopping in beautiful villages, and even had a lunch at a local tavern. A perfect day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mykonos Full Day Catamaran Cruise
Mykonos Full Day Catamaran Cruise
Mykonos

Probably one of my favorite events of our trip. Excellent staff. They even made snacks, seafood pasta lunch and dessert. We spent the entire day on the water, swimming, snorkeling , lounging and having a fun and relaxing time. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Excellent tour. Very knowledgeable private guide. We learned a ton and enjoyed our conversations. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 26, 2026
Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini. I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip. It was wonderful having the opportunity to plan this experience for you, and I’m... Read more

Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini.

I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip.

It was wonderful having the opportunity to plan this experience for you, and I’m especially glad that the hotels, private tours, drivers, and overall pacing all came together so well.

Thank you again for trusting me with such a special trip. I would be delighted to welcome you back to Greece in the future. 💙

Veronica was extremely helpful in planning ou...
Mexico | Sep 14 - Sep 18, 2026

B
Brenton T.
Denver, CO | Reviewed on Sep 25, 2026
Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels. Read more

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review
Ana y Jose Hotel & Spa Tulum
Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
Tulum

Didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Thomas

Croatia is fabulous!
Croatia | Sep 10 - Sep 18, 2026

Deborah
Deborah W.
Chicago, IL | Reviewed on Sep 25, 2026
All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone! Read more

All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone!

Hotel Reviews
Hotel Perla
Dubrovnik

It was Clean and sufficient, but it needs to be updated. The locks on the door were difficult to manage and the bed head towels in place of sheets. It was very strange!

Authenticity & Character
The hotel needs to put modern day card locks on the doors, one lamp on the wall was duct taped to the wall, and the bed and bedding needs to be updated as well.
Location
Being on the promenade was a plus! There were so many restaurants and things to see that we’re close by.
Staff
The manager said that he would change the contents of my breakfast to go, and that didn’t really happen. He made it look like he was listening to me, but he really wasn’t!
Cleanliness & Comfort
New bedding, new blankets, new sheets, new duvets.
Hotel Slavija
Split

We loved this hotel! Very nice is comfortable!

Authenticity & Character
The oldest hotel in the palace, but it has been completely renovated on the inside!
Location
Hotel Slavija was Fantastic!
Staff
Cleanliness & Comfort
Very clean, comfortable and the restaurant had great food!
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our guide was fabulous. She was very knowledgeable and had a real passion for the city.

Quality of Experience
Guides, Drivers and Staff
Top notch!
Transport
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Croatia

We loved Mostar! So interesting and picturesque!

Quality of Experience
Everything was great!
Guides, Drivers and Staff
The guide & driver were superb!
Transport
Great driver and comfortable bus!
Exploring the Elaphiti Islands from Dubrovnik
Exploring the Elaphiti Islands from Dubrovnik
Dubrovnik

Very nice!

Quality of Experience
No
Guides, Drivers and Staff
No
Transport
The boat and the lunch.
Plitvice Lakes Guided Day Trip from Split or Trogir
Plitvice Lakes Guided Day Trip from Split or Trogir
Croatia

The park was amazing!

Quality of Experience
Gorgeous park!
Guides, Drivers and Staff
Knowledgeable guide.
Transport
Seats were not very comfortable.
Blue Cave, Vis & Hvar Excursion
Blue Cave, Vis & Hvar Excursion
Split

We loved going to the island of VIS, the blue cave, and HVAR. The boat ride was HORRIBLE! Super loud music and we came home drenched!

Quality of Experience
Guides, Drivers and Staff
More mature guides and boat drivers.
Transport
Bigger, slower boat!
Private tour of Split
Private tour of Split
Croatia

This was really nice, even though we had to do it in the rain! Our guide was extremely informed and fun too!

Quality of Experience
She was great! The guides, the weather, the history of this location.
Guides, Drivers and Staff
Their knowledge, passion and love of Croatia!
Transport
Comfortable buses, for the most part.
Local specialist: Laurent Fontaine

Scotland Road Trip - 2026
Scotland | Sep 8 - Sep 18, 2026

Karen
Karen Z.
Bedford, NH | Reviewed on Sep 25, 2026
Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. ... Read more

Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. And the castles....got to see castles in Scotland.

Hotel Reviews
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh
Staff
Corriegour Lodge Hotel
By Fort William, Letterfinlay

The food was incredible and the owners so accommodating and friendly.

Authenticity & Character
Location
Staff
Bracken Hide Hotel
Portree
Location
Amazing views
The Ambassador Hotel
Staff
Very friendly
Atholl Arms Hotel
Dunkeld, Perthshire
Activity Reviews
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
The Cairn Distillery Tour & Lunch
The Cairn Distillery Tour & Lunch
Scotland
Highland Coo Tour
Highland Coo Tour
Scotland
Local specialist: Aleksandra Sheb

Just returned from a wonderful week in Norway...
Norway | Sep 14 - Sep 22, 2026

marvin
marvin g.
Newark, NJ | Reviewed on Sep 25, 2026
Just returned from a wonderful week in Norway...planned by Mathia!!
Hotels were excellent....perfect location each one!! would highly recommend the Amerikalingen, Aurlandfjord, and the Belgen Bors!!!
Our guides were really terrific.... Mia in Oslo and John in Bergen....walked and talked and learned quite a bit...would have missed so much had we not used the guides.
Loved the experience of the FjordSafari....great crew!!!
Certainly enjoyed the ferry from Aurland to Bergen....
All was...
Read more

Just returned from a wonderful week in Norway...planned by Mathia!!
Hotels were excellent....perfect location each one!! would highly recommend the Amerikalingen, Aurlandfjord, and the Belgen Bors!!!
Our guides were really terrific.... Mia in Oslo and John in Bergen....walked and talked and learned quite a bit...would have missed so much had we not used the guides.
Loved the experience of the FjordSafari....great crew!!!
Certainly enjoyed the ferry from Aurland to Bergen....
All was excellent despite a bit of rain....never slowed us down
Many thanks to all....especially to Mathia who planned the trip.... (A few small issues arose that were quickly (few minutes) resolved via text on the KimKim App. really excellent service before and during the adventure)

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 25, 2026

Dear Marvin,
Thank you very much for your kind review.
It makes me happy to hear how much you enjoyed your week in Norway. I’ll share your kind words with Mia and John. It’s wonderful to hear that their walks helped you discover things you might otherwise have missed.
It was a real pleasure planning this adventure with you and being there when you needed help along the way. Thank you for trusting me with your trip.
I wish you and your family all the best. :)
Mathia

Dear Team,Suzanne already wrote a review for...
Indonesia | Sep 7 - Sep 22, 2026

Y
Yoram F.
Israel | Reviewed on Sep 25, 2026

Dear Team,
Suzanne already wrote a review for both of us, but I would like to use this opportunity and to add, that it was Marc, who created our itinerary and even we didn't meet him, he was with us along the whole trip. It gave us a very good feeling of safety.
Deep thanks to Marc and to all the wonderful team!
All the best,
Yoram

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Sep 25, 2026

Dear Yoram,

Thank you so much for taking the time to add this. It was a real pleasure planning the journey with you and Suzanne, and I’m very happy to know that you felt well looked after throughout the trip.

Even without meeting in person, it was a pleasure to be part of your journey from the planning stage through to your return home. I’ll also make sure to share your kind words with the whole team.

Thank you again for your trust, and it was wonderful having you in Indonesia!

Warm regards,
Marc

Emile was great
Switzerland | Sep 17 - Sep 24, 2026

C
CarolyN A.
Cape May, NJ | Reviewed on Sep 25, 2026
Emile was responsive and patient in planning the trip and with questions during the trip. Read more

Emile was responsive and patient in planning the trip and with questions during the trip.

Hotel Reviews
Hotel Corte dei Greci
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arte
St. Moritz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Derby
Zermatt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steinenschanze Charming City & Garden Hotel
Basel

Great location. Next to train station

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Not as spacious as other trains
Water Taxi Transfer from Hotel to Marco Polo Airport
Water Taxi Transfer from Hotel to Marco Polo Airport
Venice
Guides, Drivers and Staff
Transport
St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour
St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Sep 25, 2026

Thank you so much for your kind words! It was a pleasure helping you plan your trip and being there for you throughout your journey. I’m so happy I could make the experience a little easier and more enjoyable. Wishing you many more wonderful travels! 😊

Terrific first trip to Australia
Australia | Sep 7 - Sep 14, 2026

J
Joan C.
Chicago, IL | Reviewed on Sep 25, 2026
Our guide Samantha was great in planning the variety of experiences we wanted on our first trip to Australia. She listened to our request for some outdoor adventures and some city activities. Highlights were snorkeling in the Great Barrier Reef (a super cool trip on a sailboat), a tour of the spectacular Sydney Opera House and lots of Aussie wildlife - koalas, birds...
The Zoom call with Samantha before the trip was very helpful to clarify the timing and all the transfers, hotel details...
Read more

Our guide Samantha was great in planning the variety of experiences we wanted on our first trip to Australia. She listened to our request for some outdoor adventures and some city activities. Highlights were snorkeling in the Great Barrier Reef (a super cool trip on a sailboat), a tour of the spectacular Sydney Opera House and lots of Aussie wildlife - koalas, birds...
The Zoom call with Samantha before the trip was very helpful to clarify the timing and all the transfers, hotel details etc. We felt very prepared.
There were some last minute changes with a tour operator, I recommend using the kimkim 'emergency' number if the operators are not reachable.

Local specialist: Samantha Slais

An excellent, well oiled, smooth trip ...
Iceland | Sep 4 - Sep 22, 2026

Kim
Kim R.
Los Angeles, CA | Reviewed on Sep 25, 2026
We had an excellent, well oiled, smooth trip thanks to Eric and Offbeat. They set up all our hotel reservations, making sure breakfast included everywhere. We did most of the trip on our own, but the things he/they set up were great and all lived up to expectations. (horseback riding, whale watching. lagoon trip) Their daily plan was very helpful, particularly for the map, which really helped with day-to-day plans. One thing I would suggest is to add a separate map that includes all the... Read more

We had an excellent, well oiled, smooth trip thanks to Eric and Offbeat. They set up all our hotel reservations, making sure breakfast included everywhere. We did most of the trip on our own, but the things he/they set up were great and all lived up to expectations. (horseback riding, whale watching. lagoon trip) Their daily plan was very helpful, particularly for the map, which really helped with day-to-day plans. One thing I would suggest is to add a separate map that includes all the stops-including the optionals. (i.e.-2 maps, one with all suggested and another with suggested + optional). What would be REALLY cool is to have an interactive map where one could add or delete stops of any kind. It was helpful that they reached out with warnings about some potential road issues. And they got back to us quickly when we corresponded on their urgent email. They added just the right amount of handholding we needed and their suggestions took into consideration most of our interests.

Local specialist: Èric D

The kimkim team were helpful in our planning ...
Norway | Sep 4 - Sep 21, 2026

L
lee b.
San Jose, CA | Reviewed on Sep 25, 2026
The kimkim team were helpful in our planning for the trip and made us aware of their availability if needed..they were very prompt in helping us exchange one tour for another. The hotels were all very nice and in great locations. We felt that 2 days in Flam would have been enough. Not thrilled with the Viking village.
Enjoyed the beach hike in Bodo with Ivar. He suggested we take the 2 hour ferry commuter trip to visit the islands.. we enjoyed that
The evening ferry from Bodo to Svolvaer...
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The kimkim team were helpful in our planning for the trip and made us aware of their availability if needed..they were very prompt in helping us exchange one tour for another. The hotels were all very nice and in great locations. We felt that 2 days in Flam would have been enough. Not thrilled with the Viking village.
Enjoyed the beach hike in Bodo with Ivar. He suggested we take the 2 hour ferry commuter trip to visit the islands.. we enjoyed that
The evening ferry from Bodo to Svolvaer was gorgeous because of the sunset. The RIB tour in Svolvaer was alot of fun
A memorable trip and Kimkim helped alot.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Sep 25, 2026
Thank you so much, Lee, for sharing such thoughtful feedback about your trip! It was a pleasure helping you plan your journey and being available along the way when you needed us. I’m especially glad we could quickly adjust your itinerary and exchange one tour for another. It’s wonderful to hear that you enjoyed the hotels and their locations, as well as some of the memorable experiences along the way. The beach hike in Bodø with Ivar, the ferry trip to the islands, the beautiful evening... Read more

Thank you so much, Lee, for sharing such thoughtful feedback about your trip! It was a pleasure helping you plan your journey and being available along the way when you needed us. I’m especially glad we could quickly adjust your itinerary and exchange one tour for another.

It’s wonderful to hear that you enjoyed the hotels and their locations, as well as some of the memorable experiences along the way. The beach hike in Bodø with Ivar, the ferry trip to the islands, the beautiful evening sailing from Bodø to Svolvær, and the RIB tour all sound like fantastic highlights!

Thank you as well for your honest feedback about spending two days in Flåm and the Viking village. These comments are very helpful and will certainly be kept in mind when planning future itineraries.

I’m so happy that, overall, it was a memorable trip and that KimKim could help make your journey special. It was a pleasure being part of your adventure, and I hope you’ll have many more wonderful travels ahead!

Warm regards,
Kadri

Two weeks in Spain!
Spain | Sep 6 - Sep 19, 2026

Lisa
Lisa H.
Houston, TX | Reviewed on Sep 25, 2026

We had an excellent time during our two weeks in Spain (Barcelona, Granada, Ronda and Malaga). Excellent private tours, great itinerary, lots of free time and a relaxed travel schedule. The hotels were wonderful, and I love that all the in country travel was taken care, made everything so stress free. Highlights include the private Gaudi tour and bike tour in Barcelona, private tour of the Alhambra in Granada plus a lovely hike in the Sierra Nevada. All the guides knew their stuff. Thank you KimKim!

Local specialist: Coraima Yañez

Nikola did a great job suggesting a workable ...
Slovenia | Sep 17 - Sep 21, 2026

Christine
Christine H.
Australia | Reviewed on Sep 25, 2026
Nikola did a great job suggesting a workable plan for our trip to Slovenia.
He provided clear instructions & was always on hand to answer questions.
The guides, Maya & David he provided for our trip were fantastic & provided us with wonderful experiences.
Maya in particular used her own lived experience of the area around Piran to take us on back roads to take full advantage of all the area has to offer including a beautiful lunch place situated overlooking the Adriatic Sea - she also...
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Nikola did a great job suggesting a workable plan for our trip to Slovenia.
He provided clear instructions & was always on hand to answer questions.
The guides, Maya & David he provided for our trip were fantastic & provided us with wonderful experiences.
Maya in particular used her own lived experience of the area around Piran to take us on back roads to take full advantage of all the area has to offer including a beautiful lunch place situated overlooking the Adriatic Sea - she also suggested what we could do to enjoy our time more fully.
Both drivers allowed us to make choices as to what we wanted to do according to the weather & what we felt we would enjoy.
They were both on time & courteous & friendly at all times always willing to answer our questions & shared their own life experiences so we got a full glimpse into life in Slovenia.

Hotel Review
Hotel Heritage
Ljubljana

This was a fantastic boutique hotel located in the old town of Ljubljana. The room was modern & extremely comfortable & the breakfast was superb - all the staff were attentive to our needs. We loved reading about the 400 year history of the building

Authenticity & Character
It’s 400 year old history
Location
It is right in the old town close to many restaurants
Staff
They were all great
Cleanliness & Comfort
All of it
Activity Reviews
Information & Documents - Slovenia
Slovenia
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Postojna Cave Park & Piran
Day Trip to Postojna Cave Park & Piran
Slovenia

We had a great experience- our guide Maya was very helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Beauty of the Bled Lake
Discover the Beauty of the Bled Lake
Slovenia

We enjoyed this activity immensely

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

EPIC Iceland Adventure
Iceland | Sep 6 - Sep 12, 2026

Celeste
Celeste H.
Tustin, CA | Reviewed on Sep 25, 2026
We had such an incredible week in Iceland! I traveled with my 10-year-old son, and Emanuela did a wonderful job helping us plan a trip that had the perfect balance of adventure, sightseeing, driving, and downtime. From the beginning, Emanuela gave really thoughtful recommendations, including when to travel given that I would be self-driving with my son and the weather can be unpredictable. The itinerary was so well planned, with great hotels, manageable driving days, and a mix of... Read more

We had such an incredible week in Iceland! I traveled with my 10-year-old son, and Emanuela did a wonderful job helping us plan a trip that had the perfect balance of adventure, sightseeing, driving, and downtime.

From the beginning, Emanuela gave really thoughtful recommendations, including when to travel given that I would be self-driving with my son and the weather can be unpredictable. The itinerary was so well planned, with great hotels, manageable driving days, and a mix of experiences that we both loved.

My son unfortunately got sick right when we arrived, so we weren’t able to follow our itinerary the first day. The team was incredibly easy to reach and helped rearrange our Blue Lagoon visit for another day. It all worked out seamlessly, and we still got to experience everything we had hoped to.

And Iceland itself was absolutely spectacular. We were there right on the cusp of the season and were lucky enough to see the Northern Lights, along with the Golden Circle, glaciers, hot springs, rainbows, waterfalls, and more cute sheep than we could count. My son kept saying, “This is unreal. This is magic.” That pretty much sums up the trip.

I really appreciated Emanuela’s thoughtful planning, great recommendations, and the support when we needed it. It was such a special trip for my son and me, and one we’ll remember for a very long time!

Hotel Reviews
Hótel Kría
Vík

This was a beautiful hotel, great breakfast great location and views close to the school bus coffee but I think what it’s missing is some kind of central activity like a hot tub or something would’ve been nice here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyja
Reykjavik

This hotel was great. The breakfast was really nice and the location was perfect. It’s out of the core so it’s easy to drive and park but close enough that you can just walk into the town easily and see beautiful views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Geothermal bakery
Geothermal bakery
Golden Circle

This was honestly one of the coolest things we did! It was a beautiful sunny day, which was nice, and our guide was exceptionally passionate about what he was doing, and he had my son as a little helper since my son was the only child on the tour which made him feel special and made the experience much more interesting for my 10-year-old. The bread was delicious and the tour itself was just like 45 minutes and it was perfect really unique.

Quality of Experience
Guides, Drivers and Staff
Transport
Stable visit and  private horseback combo tour at Skeidvellir
Stable visit and private horseback combo tour at Skeidvellir
Iceland

This was so awesome the girl that did the private lesson for my son was so sweet and nice 20 years old was very good with my son listening to him and teaching him and showing him all the things very patient and kind and caring. It was definitely one of the highlights of the trip for my son. He now wants to do horseback riding regularly lol

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco

Iceland: The island of a thousand Wonders
Iceland | Aug 5 - Aug 14, 2026

B
Brad L.
Columbus, OH | Reviewed on Sep 25, 2026
Iceland has always been a dream destination for me, and when I heard there was an eclipse passing over the island I knew it was time to go! We started trip planning very late so we were very grateful for Preeti’s help. We told her what we wanted to see and do while there and she made it all possible. Because of the coming eclipse a lot of places were booked and we never would have found the hotels and tours that we wanted without Preeti’s connections and expertise. She laid out each... Read more

Iceland has always been a dream destination for me, and when I heard there was an eclipse passing over the island I knew it was time to go!

We started trip planning very late so we were very grateful for Preeti’s help. We told her what we wanted to see and do while there and she made it all possible. Because of the coming eclipse a lot of places were booked and we never would have found the hotels and tours that we wanted without Preeti’s connections and expertise.

She laid out each day with lots of options for things to do and see; each tailored to our desires and we were never disappointed. Iceland is a truly magical place and Preeti helped us see as much as we could in the 10 day window that we were there.

The eclipse was obscured by clouds except of one brief moment, but we were never in the least bit sorry that we came. The weather is always a gamble but our lovely trip to this beautiful island could not be diminished by that.

We saw many sites that no doubt thousands have seen before but each one seemed to be so pristine and new as if they were newly discovered just days before.

I know it’s only a matter of time before we return to explore more of the otherworldly realm that is Iceland.

Hotel Reviews
Hotel Eyja
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strond Guesthouse

The room was small but very comfortable. The shared services such as laundry and kitchen were well appointed. While it was pretty remote, it was not far from the ferry, a gas station, and restaurant. It was a great location in the West Fjords.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vesturland
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Westman Islands

If you stay on West Man Island , this is a great place to stay. The onsite restaurant was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

While this is a bit of a drive off the main road and is very remote, it was interesting driving through the moss lava fields. The view from the room window was fantastic as it was just clear enough to see the glacier off in the distance. Overall this was a nice place to stay. It was well appointed and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Tour
Iceland

This was a little disappointing as we only saw 1 whale from far away. Not the tour company’s fault. They were wonderful and tried their best to locate the whales. Saw lots of puffins flying across the water!

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland

Was a little worried about whether I could do this tour but it was so worth it! Parts of the hike were strenuous but being on the glacier and the ice cave were worth it! Our guide was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

This was fun! The glacier lagoon is beautiful and our guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Preeti Bhide

Great trip to Scotland in September.
Scotland | Sep 5 - Sep 12, 2026

Vladimir
Vladimir T.
Denver, CO | Reviewed on Sep 25, 2026
The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do... Read more

The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do in the future a remote (Zoom) whiskey tasting with her.
Next was Stirling which was a nice change in pace after Edinburgh. Our guide for the Stirling Old Town & Castle Private Walking Tour was Donnie. He is retired, lives in Stirling was very knowledgeable about the town history. From Stirling we drove to Inverness which was nice and our accommodations great. Our local guide for the private walking tour was good. We went to famous Hootananny Pub and had dinner and enjoyed live music. The atmosphere was amazing.

The rest of the trip went well except for driving the narrow roads to Portree and back to Glasgow from Fort William. Portree was nice but ourseeightsseing was limited by the seasonal rain.

Overall, excellent trip with outstanding support from Kate (Kateryna Garkavenko). Who helped us plan the trip to Scotland.

Activity Review
Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh

The whisky and Artisan Food Tasting was one of the highlights of the trip. Joanne, a sommelier, was extremely knowledgeable about whisky, food pairings and the history of Edinburgh. We highly highly recommend this tour with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko

Simply Excellent
Australia | Aug 10 - Sep 9, 2026

Caroline
Caroline S.
Winder, GA | Reviewed on Sep 24, 2026
This was our 4th trip with KimKim and they have never failed to connect us with excellent local travel consultants. Asko Merilainen of Project Matka, based in Melbourne, was our advisor for a 31 day trip around Australia. He put together an ambitious and comprehensive itinerary that kept us fascinated, delighted and tired by the end of the day. He dropped in rest days here and there, just when we needed them and always made suggestions for additional fun along the way. He took us from the... Read more

This was our 4th trip with KimKim and they have never failed to connect us with excellent local travel consultants.

Asko Merilainen of Project Matka, based in Melbourne, was our advisor for a 31 day trip around Australia. He put together an ambitious and comprehensive itinerary that kept us fascinated, delighted and tired by the end of the day. He dropped in rest days here and there, just when we needed them and always made suggestions for additional fun along the way. He took us from the tropics to the desert and back again and mid trip, when a surprise appendicitis stalled us for a week, he made sure we had everything we needed, changed plans and made it easy for us to resume our trip when we were ready. He has also been great about making sure we have everything we needed to complete the travel insurance paperwork. We highly recommend Asko and Project Matka. LGBTQ friendly too! Thanks everyone.

Local specialist: Asko Merilainen

Good time in Norway!!
Norway | Sep 12 - Sep 21, 2026

F
Fred S.
Newark, NJ | Reviewed on Sep 24, 2026
Taylor and Coraima were very helpful explaining the itinerary details. I liked the Nobel Peace Center and the Munch Museum in Oslo. The Fisheries Museum in Alesund was fascinating. We ate a lot of salmon, herring and cod. The buffet breakfasts were very good. The fjord trips gave me a good way to see what glaciers could do. The Floibanen Funicular in Bergen was very interesting. The itinerary provided in the app needed many clarifications to make it flow chronologically, and to make it... Read more

Taylor and Coraima were very helpful explaining the itinerary details. I liked the Nobel Peace Center and the Munch Museum in Oslo. The Fisheries Museum in Alesund was fascinating. We ate a lot of salmon, herring and cod. The buffet breakfasts were very good. The fjord trips gave me a good way to see what glaciers could do. The Floibanen Funicular in Bergen was very interesting.

The itinerary provided in the app needed many clarifications to make it flow chronologically, and to make it parallel the actual legs of the trip. Also, I would have preferred that any messages from KimKim came to me directly in email, and not through the app, because my iPhone would not allow me to access the trip chat area in the app, no matter what I tried. I could only see messages in the evening of each day on my iPad, which I didn't carry around with me, and my desktop, which I obviously didn't take with me.

Hotel Review
Fretheim Hotel
Flåm

Kind of run down. The hallway outside our room smelled of mold or something unpleasent. No tissues in the bathrooms. Buffet breakfast was good.

Local specialist: Taylor Hook

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.