Kimkim Trip Reviews
Wonderful trip. We'll done, only a couple of ...
New Zealand
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Jan 25 - Feb 1, 2026
Didn't really need or want buffet breakfasts. We upgraded Hermitage buffet to table service Panarama Room was Excellent and way better than buffet. Auckland evening cruise was nice but the 3 course dinner only so so. Would have benn better at a nice restaurant afterwards. The Fable in Auckland was NOT up to our standards. AC barely effective, couldn't open windows, stale odor. Shower temp up and down.... On the plus side Azure in... Read more
The entire trip was so smooth and organized b...
Vietnam
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Jan 24 - Feb 2, 2026
Dear Rachel,
Thank you very much for taking the time to share your review of your recent trip to Vietnam. Long Dao and I are delighted to hear that you enjoyed your journey and had memorable experiences exploring the beauty, culture, and people of Vietnam.
Your kind feedback means a great deal to our team and motivates us to continue delivering high-quality travel experiences.
We hope to have the pleasure of welcoming you back to Vietnam again in the future. Wish you all the best!
Warm regards,
Hien
Kim Kim and Bryan and his team were great. Ou...
Costa Rica
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Jan 26 - Jan 31, 2026
Kim Kim and Bryan and his team were great. Our experience in Costa Rica was wonderful. We had one glitch and he resolved it immediately. The quality of the tours were wonderful with very knowledgeable and enthusiastic guides. I would definitely recommend KimKim.
Hola Melissa!
Thank you so much for your kind feedback! It's truly wonderful to hear that you had a wonderful experience in Costa Rica, and I'm glad Serendipity Adventures team were able to resolve any issues so swiftly. We’re especially happy you enjoyed the tours and our passionate guides.
Thank you for recommending us, we’d be delighted to welcome you back anytime!
Warm Regards,
Bryan
Australia and New Zealand Trip
Australia
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Jan 7 - Jan 27, 2026
Paula planned our entire trip, and we followed her itinerary to the letter. We told her we wanted to hit the highlights of Australia and New Zealand, and she planned an three-week plan that met all our needs. Plus, she’s from Australia, so she knows what she’s talking about! We had a wonderful time and never had to worry about the details. All our drivers were fantastic, and all our guides were knowledgeable and interesting.
G'day Judith,
Thank you so much for taking the time to write this review and sharing your amazing pictures, as well as for the amazing feedback you emailed me. I truly appreciate your kind words, and my colleagues really enjoyed reading it as well.
It was such a pleasure working with you, and I’m grateful that you trusted me to help plan your vacation. If you plan to travel to another destination in the South Pacific, I would be more than happy to assist.
Take care, and please keep in touch!
With gratitude and thanks,
Paula
Mediocre and at times useless your communication
Chile
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Dec 24 - Jan 12, 2026
Absolutely Amazing Trip!
Germany
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Dec 20 - Dec 28, 2025
Two major hi lights were the Sound of Music Tour, and the private Tour to Neuschwanstein Castle on our last day. Our wonderful and enthusiastic guide was David! We spent all day with David and it was a delightful time...he was so personable and funny, surprised us with coffee and the most deletable "donuts" and kept us entertained the entire day. ... Read more
Dear Anna,
I'm so delighted to see your nice review!
Thank you so much for your nice words! Your feedback is so important to us, this means a lot and it always help us to know your toughts about tours and services!
I wish you all the best, and would be happy to create a new trip for you in the futur!
Lucie
A great trip to Costa Rica thanks to KimKim / Serendipity Adventures
Costa Rica
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Jan 24 - Jan 29, 2026
The personal attention from landing until take-off was above and beyond. We had 2 buses and 4... Read more
We had a great time spending two weeks in Cos...
Costa Rica
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Jan 18 - Jan 31, 2026
2. Saw and heard 133 species of birds using Merlin ID app - highly recommend downloading the Costa Rica bird data
3. Saw 2- and 3-toed sloths, howler and squirrel monkeys, white-faced capuchins, coati mundi, agouti, squirrels, bats, peccaries and skunk! Also crocodiles (at Tarcolos), iguanas, lizards, venomous snakes,... Read more
Amazing Trip to Chile and Argentina!
Patagonia
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Jan 19 - Feb 1, 2026
Hi Ruth!
Thank you so much for your kind words! I’m thrilled to hear that everything went perfectly and that the whole group had such a memorable trip. I’ll be sure to share your compliments with your Laguna Esmeralda guide—they will be so happy to hear it!
It was a true pleasure helping you organize your Patagonia adventure. Thank you for trusting me, and I wish you a wonderful 2026 filled with more great moments!
All the best,
Jimena
We've just returned from our great trip to South America.
Patagonia
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Jan 13 - Jan 30, 2026
Our first stop was Santiago, the hotel was fine, smooth pick up at the airport and transfer, all good
After two days we transferred by air to Puerto Natales and we were picked up at the airport to Transfer to Torres Del Paine . The Torres Hotel was amazing in every respect ,the food service and rooms ,the guides were excellent, special mention to Alonso who we walked part of the W with... Read more
Excellent experience. Everything was flawles...
Germany
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Jan 27 - Jan 31, 2026
Excellent experience. Everything was flawless.
Alvaro was very helpful and patient during th...
Galapagos Islands
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Jan 19 - Jan 31, 2026
We love Kimkim!
Finland
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Jan 21 - Jan 30, 2026
Thank you for your kind review. It was truly nice working with you, and I really appreciated how easy and pleasant the planning process was together. I’m glad to hear that the balance of activities, timing, and accommodations worked well for you, and that the experiences with our local partners became memorable highlights of your trip. Thank you for the trust, and I would be happy to help again in the future.
Disappointing touring experience
Chile
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Dec 24 - Jan 12, 2026
Our tour operator was not proficient in English, nor familiar... Read more
Melbourne Sydney 10 days
Australia
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Jan 12 - Jan 23, 2026
Overall an enjoyable trip but we were disappointed by a lack of attention to detail and a few sub optimal recommendations which should not have occurred.
Plan B
Philippines
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Jan 11 - Jan 25, 2026
Excursions were not always as represented. Example the firefly evening was supposed to be two different boat rides into the bay for a
dinner on a floating restaurant followed by view of the city lights and then the fireflies. In reality it was a river boat ride on a small skip. We never saw the bay or a... Read more
Our guide Leena was amazing. The depth if kn...
Thailand
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Jan 23 - Jan 30, 2026
Hi La' Toya,
Thank you so much for the lovely feedback!
We're so happy to hear Leena made your trip extra special with her knowledge and passion for Thai culture and history. That’s exactly what we love about our guides! It’s also great to know about the specialist and we’re really glad you felt taken care of.
Thanks again for recommending kimkim – it means a lot to us! Hope you’ll come back to Thailand someday.
Warmest regards,
Sandi
Everyone we interacted with was amazing from ...
Peru
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Jan 24 - Jan 29, 2026
Not happy with trip. Booked kimkim trip with...
Patagonia
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Jan 27 - Feb 1, 2026
Booked kimkim trip with premium price for personilized trip experience. But found out that the whole trip was shared with 20-30 other people. It was not a pleasant experience at all. Will not go back to kimkim. Read more
An outstanding trip to highland Ecuador and the Galapagos Islands
Ecuador
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Jan 17 - Feb 1, 2026
Hi Chris,
I wanted to thank you for your kind words about David’s guidance, our services, and our country. I’m very happy to hear that you and Sandra had a great time visiting Ecuador and that you had the chance to visit weaving artisans and learn about their techniques. I’m sure you’ll share great stories with your colleagues. As you mentioned, it’s a wonderful experience for anyone visiting Ecuador to learn about these traditions.
I look forward to seeing the pictures you took. I’m sure there are some great memories to share! 🤗
Wishing you all the best,
Paul, your friend from Ecuador
Why travelers love kimkim
Customize your trip with the help of a local travel specialist
Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.
Authentic travel experiences
Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.
Secure & easy booking
Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.
Local support during your trip
You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.