Kimkim Trip Reviews

4.8
Based on 22,644 ratings
Read 22,644 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An Unforgettable French Adventure
France | Sep 29 - Oct 15, 2026

Ralph
Ralph S.
Paris, France | Reviewed on Nov 02, 2026
An unforgettable French adventure thanks in large part to Caroline's efforts in setting up all our transfers, train trips and tours. We started in Paris where we visited many of the iconic sites... Notre Dame, Eiffel Tower, Versailles ,Le Louvre and many more. A quick side trip to Strasbourg where I met my wife (Pam) over 50 years ago! Afterwards we took the TGV train to Nice... thanks to Caroline for setting up the Acces Plus since Pam is in a wheelchair. The service is invaluable for people... Read more

An unforgettable French adventure thanks in large part to Caroline's efforts in setting up all our transfers, train trips and tours. We started in Paris where we visited many of the iconic sites... Notre Dame, Eiffel Tower, Versailles ,Le Louvre and many more. A quick side trip to Strasbourg where I met my wife (Pam) over 50 years ago! Afterwards we took the TGV train to Nice... thanks to Caroline for setting up the Acces Plus since Pam is in a wheelchair. The service is invaluable for people with mobility issues or disabilities. We were met by Gilles Bertrand our chauffer/guide in Nice... one of the best tour guides we've ever had anywhere in the world! After Nice we travelled to Aix-en-Provence and spent several days there visiting the quaint towns. Another comfortable train ride from Marseille to Bordeaux where we spent 3 days sightseeing and visiting several chateaus in Medoc and St. Julien. The last leg was a comfortable train ride back to Paris. A trip of a lifetime.

Activity Reviews
Louvre Museum in Paris: entrance tickets & audioguides
Louvre Museum in Paris: entrance tickets & audioguides
Paris
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Paris
Versailles in Comfort: Palace & Gardens by Golf Cart
Versailles in Comfort: Palace & Gardens by Golf Cart
Paris
Riviera Gems: Èze, Monaco, Monte-Carlo & Villa Ephrussi de Rothschild
Riviera Gems: Èze, Monaco, Monte-Carlo & Villa Ephrussi de Rothschild
Nice
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Nice
Luberon Markets & Villages Day Trip
Luberon Markets & Villages Day Trip
Aix-en-Provence
Le Pont du Gard & Avignon with a private driver from Aix en Provence
Le Pont du Gard & Avignon with a private driver from Aix en Provence
Aix-en-Provence
Seine River Gourmet Dinner Cruise - Privilege Service 6:15 pm
Seine River Gourmet Dinner Cruise - Privilege Service 6:15 pm
Paris
Local specialist: Caroline Kennedy

Kimkim is great!
Portugal | Sep 27 - Oct 3, 2026

Angela
Angela B.
Minneapolis, MN | Reviewed on Nov 02, 2026
This is hard to write succinctly but I will try, Kimkim is great. I highly recommend working with them. Our local specialist Anita and team did a stellar job connecting us with local guides and smaller tours. Our stand out tour guide was Nuno from Get Lost Go Local. We could have talked to him all day. Nuno has a way of making you feel like a friend and really listens to understand and shares from the heart. We didn't have a single bad guide and so appreciate that they all shared their lived... Read more

This is hard to write succinctly but I will try, Kimkim is great. I highly recommend working with them. Our local specialist Anita and team did a stellar job connecting us with local guides and smaller tours. Our stand out tour guide was Nuno from Get Lost Go Local. We could have talked to him all day. Nuno has a way of making you feel like a friend and really listens to understand and shares from the heart. We didn't have a single bad guide and so appreciate that they all shared their lived experiences.

Now for Anita, what a star, I feel like we asked so many questions had changes here and there and she was so helpful every step of the way. My sister recommended connecting with Kimkim and I am so glad she did.

Thanks so much!

Hotel Review
The Emerald House Lisbon - Curio Collection By Hilton

Great location, beautiful rooms, and lovely park nearby.

Authenticity & Character
The team was stellar
Location
quiet but not far from the city center, even walkable if you are willing to put in a few steps
Staff
The team was so helpful when our flight got cancelled
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Nov 03, 2026

Hi Angela, thank you for your review! It was my pleasure helping you plan your trip, and I’m happy to hear you had such a great experience. I’ll be sure to share your kind words with Nuno and the rest of the team. Wishing you both many more wonderful travels, and hope to welcome you back to Portugal someday, or help you plan your next European adventure in Italy, Spain, Greece, or Malta! I wish you all the best! Anita

Overall trip was great - many things lost in the details
Japan | Oct 17 - Oct 30, 2026

J
Jana B.
Kansas City, MO | Reviewed on Nov 02, 2026
The pre trip calls were unorganized and although we were requested to answer questions of most wanted to see the entire list of options was reviewed. More communication could have been completed via messages prior to travel. The Sake tasting was disappointing. The tasting was in a small gift store/eatery. There was no real description on how sake was made and only a very quick description of what the color dots meant when given our 30 min (with a timer) to self serve for tasting. Taking us... Read more

The pre trip calls were unorganized and although we were requested to answer questions of most wanted to see the entire list of options was reviewed. More communication could have been completed via messages prior to travel.

The Sake tasting was disappointing. The tasting was in a small gift store/eatery. There was no real description on how sake was made and only a very quick description of what the color dots meant when given our 30 min (with a timer) to self serve for tasting. Taking us to a place that was a sit down and the host served you while giving a description of the process and what/why we should take or smell the certain aroma base on processing or area of the country it was made.

During the trip there we to many forms of communication and groups made. Karen touched on this during the trip, messages would get lost. Maybe make a WhatsAPP group for each day or tour guide - there would be information about Hiroshima in the HIroshima group but the tickets were sent to the main Karen group. Then you couldn't remember where everything was.

If Google maps is the recommended way to get around as it was then please automatically include a pin for the location.

We were very descriptive on the amount of luggage we would be carrying. We each had a roll carry on and one soft shell carry on. The driver to Mt Fuji was very surprised by this. He was very kind and informative

When scheduling tours please take better consideration of you group traveling and the distance between stops. For Tokyo and Kyoto I feel as these city's could have been better grouped to see things in closer proximity to each other vs trekking back and forth across the city.

10-22-26 A better understanding of the hotel and what we paid for. Breakfast was included. We felt rushed to complete breakfast and not miss/delay the driver. Meals at this location took 45-60 minutes.

Arriving in Nara - I was surprised the temple tickets were not included in out tour.

The cooking class with Majical tours was a flop. The host appears flustered and as if he had not done this prior. Items that were needed were not on location. The recipe for octopus balls was entirely too salty to eat.

The driver to the airport was falling asleep driving. This gave me very high anxiety and was very unsafe.

Hotel Reviews
Almont Hotel Nippori
Tokyo

Friendly, great location, and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hoshi no Akari
Hakone

Staff was great and friendly. Enjoyed the traditional room. The bathroom was not clean, recommend removing the carpet from the toilet area to remove some of the urine smell.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fujisan Onsen Bessho SASA
Fujiyoshida

This place is absolutely amazing. Wish we had more time to spend here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miyako Hotel Kyoto Hachijo
Kyoto

Location was the best feature. The rooms are outdated and dingy. We left without paying for our laundry service (yes our fault) and it was hard to communicate to get this paid for. A hotel this large and upto date technologically a payment link is recommended to send invoices to customers vs having to give the credit card number over the phone. With a language barrier many it removes the concerns and reduces risks of fraud.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
update rooms, dingy feel
Osaka Excel Hotel Tokyu
Osaka

A little far from the station to jump on the bullet train but shopping was right next door!! Enjoyed the bar area and room was very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Tokyo

Wished it was an actual event vs training session but still loved it. Would have been great to get pictures with wrestlers at the end

Quality of Experience
Guides, Drivers and Staff
Transport
Walking. we struggled to find meeting place
PRIVATE Kimono Tea Ceremony Gion Kiyomizu – at the Registered Cultural Property
PRIVATE Kimono Tea Ceremony Gion Kiyomizu – at the Registered Cultural Property
Kyoto

This is a MUST do. I was expecting a little longer ceremony but that was my own preconceived notion.

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi
Best of Mt. Fuji Private Tour: Highlights & Hidden Gems (English)
Best of Mt. Fuji Private Tour: Highlights & Hidden Gems (English)
Japan

I don't have enough great things to say about Lewis!!. His knowledge of the area, culture, and honestly all things was enjoyable. His waterfall surprise was a highlight for the waterfall chaser I am. Lunch was fantastic. Having an actual local give this tour was such a delight.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Cooking Class and Sake Tasting with Local Supermarket Visit
Osaka Cooking Class and Sake Tasting with Local Supermarket Visit
Osaka

This was very disorganized and being in a group with ladies that can and do cook often I was expected more of professional CHEF demonstration.

Quality of Experience
Food
to much salt
Guides, Drivers and Staff
Transport
Taxi
Tokyo 6hr Private Tour with Government-Licensed Guide
Tokyo 6hr Private Tour with Government-Licensed Guide
Tokyo

Our guide did great. He is so very kind and patient.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo to Hakone Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

The guide was great once we got him talking!! Had lots of fun events lined up for us around Mt. Fuji.

Quality of Experience
Guides, Drivers and Staff
Transport
Relax in Your Private Onsen and Savor the Dinner at the Hotel
Relax in Your Private Onsen and Savor the Dinner at the Hotel
Fujikawaguchiko

This place is heaven. The staff was kind and welcoming. The gardens - you need a half day to explore and soak up the amount of peacefulness that is around you. The beauty. The foot soak. I would return 100% and having the private onsen was delightful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marii McDonald

Absolutely phenomenal trip in Japan
Japan | Oct 23 - Nov 1, 2026

Leigh
Leigh H.
Columbus, OH | Reviewed on Nov 01, 2026
Absolutely phenomenal trip from start to
Finish. Everything was thought of and well planned out. The choices were on point. I appreciate the local considerations in planning the trip and Cannon was fantastic throughout the planning and trip itself.
Read more

Absolutely phenomenal trip from start to
Finish. Everything was thought of and well planned out. The choices were on point. I appreciate the local considerations in planning the trip and Cannon was fantastic throughout the planning and trip itself.

Hotel Reviews
Tokyo Dome Hotel
Tokyo

Great location and amenities. Really good area of Tokyo and hotel was spacious. Great morning breakfast.

Authenticity & Character
Accommodating to all visitors
Location
Lots around it so made a lot within walking distance
Staff
Very helpful
Cleanliness & Comfort
Well maintained hotel
SAKURA TERRACE THE GALLERY
Kyoto

Loved this hotel - great location to many things and the amenities are great. The breakfast was awesome and loved the vibe of the lobby area around the fire pits.

Authenticity & Character
Felt a part of the area; loved the onsen
Location
Close to train station and two malls
Staff
Super friendly and helpful
Cleanliness & Comfort
Amenities like onsen, bar area, and gym are great
Hotel Hankyu RESPIRE OSAKA
Osaka

Hotel was well situated and very modern. Close to the train station.

Authenticity & Character
Didn’t feel like a big hotel but had relaxing vibe
Location
By trains
Staff
Very helpful and friendly
Cleanliness & Comfort
Excellent common areas and room
Activity Reviews
Osaka: Guided Walking Tour with a Native Expert – Top Sights
Osaka: Guided Walking Tour with a Native Expert – Top Sights
Osaka
Quality of Experience
Liked it was a group tour
Guides, Drivers and Staff
Guide was super knowledgeable
Transport
Meiji Jingu Cultural Walk with Tsukiji Market
Meiji Jingu Cultural Walk with Tsukiji Market
Tokyo

Excellent day seeing sights and hearing all the history. It was very comprehensive in nature. The guide really infused history and culture in the whole walk and we carried that thru our whole trip.

Quality of Experience
Guides, Drivers and Staff
She was excellent and gave us many other recommendations for the city
Transport
Helpful to learn the transportation with guide there
Mount Fuji Day Trip: Adventure around Lake Kawaguchiko
Mount Fuji Day Trip: Adventure around Lake Kawaguchiko
Tokyo

Really nice to spend the day out and about the area. Guide was very informative.

Quality of Experience
Guides, Drivers and Staff
Excellent
Transport
Kyoto’s Cultural Treasures: Fushimi Inari-Taisha, Kiyomizu-dera & Gion District
Kyoto’s Cultural Treasures: Fushimi Inari-Taisha, Kiyomizu-dera & Gion District
Japan

An entire day learning the history and seeing many sights. Really enjoyed the time with the guide as we went thru the city. It was good to learn to navigate the buses. Guide is flexible to time and interests too. We packed in a lot in a day!

Quality of Experience
Guides, Drivers and Staff
Excellent
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

This was super fun to dress up and learn the history of the team ceremony. We really enjoyed this cultural immersion.

Quality of Experience
Fantastic
Guides, Drivers and Staff
Transport
Full Day Nara City Tour, Overnight in Osaka
Full Day Nara City Tour, Overnight in Osaka
Japan

We really enjoyed the day in Nara both for the sites, the deer and the restaurant we stopped at. It was a great place to spend time.

Quality of Experience
lol
Guides, Drivers and Staff
Great driver and comfortable ride
Transport
Excellent
Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Nov 02, 2026

Dear Leigh,

This is Cannon. It was an absolute pleasure helping you plan this trip, and I'm so happy to hear that you enjoyed the journey.

I really appreciate the trust you placed in me throughout the planning process. It was wonderful getting to know your travel preferences and helping bring everything together. I hope you'll take home many wonderful memories from your time in Japan!

Wishing you all the best, and thank you again for choosing to travel with us! 😊

Warm regards,
Cannon

A Wonderful Paris Experience with KimKim Travel – Liz and Her Team Had Our Back!
France | Oct 3 - Oct 12, 2026

Linnaea
Linnaea M.
Los Angeles, CA | Reviewed on Nov 01, 2026
A Wonderful Paris Experience with KimKim Travel – Liz and Her Team Had Our Back! KimKim Travel really shone from the very beginning of planning our visit to Paris. Liz was incredibly helpful and patient as we worked together to create an itinerary that reflected our interests, preferences, and travel style. I had some very specific requests: transportation from the airport to our hotel; a hotel in Paris with a kitchen; days with little or no scheduled activity after full-day excursions; a... Read more

A Wonderful Paris Experience with KimKim Travel – Liz and Her Team Had Our Back!

KimKim Travel really shone from the very beginning of planning our visit to Paris. Liz was incredibly helpful and patient as we worked together to create an itinerary that reflected our interests, preferences, and travel style.

I had some very specific requests: transportation from the airport to our hotel; a hotel in Paris with a kitchen; days with little or no scheduled activity after full-day excursions; a hotel near Disneyland Paris; and transportation to the airport for our flight to Venice.

After much back-and-forth, we finally agreed on an itinerary. A few months later, my travel partner reviewed the plans and had some additional questions. Liz patiently scheduled a call with us, and we spent nearly an hour rearranging activities and clarifying transportation details—including when we would have door-to-door transfers and when we would use the Metro, Uber, or taxis.

A few days later, Liz sent us a video walking us through the entire itinerary in detail, complete with suggestions and helpful hints to make our trip as enjoyable as possible. That level of attention and support was outstanding.

And the outcome? A fantastic Paris adventure!

Our Paris Highlights

Arrival in Paris - KimKim arranged a private transfer from Charles de Gaulle Airport to our Citadines Bastille Marais hotel. That went flawlessly. Importantly, Liz respected our request to keep arrival day unscheduled. After a long flight from Los Angeles, we were grateful for the opportunity to settle in and relax.

A Gourmet Introduction to Paris

Our first activity was A Gourmet Voyage Through Paris: Lunch Experience on a Double-Decker Bus. It was a wonderful introduction to Paris's highlights while we enjoyed a delicious gourmet lunch. We even had our first up-close experience with the Arc de Triomphe!

Remembering D-Day in Normandy

KimKim arranged a full-day excursion from Paris to Normandy, visiting several significant D-Day sites. There was plenty of walking, but the experience was deeply meaningful and memorable.

Liz and her team absolutely hit it out of the ballpark with what was scheduled for us the following day. Knowing we didn't want another activity after our long day in Normandy, they arranged an early-evening Seine River gourmet dinner cruise. Wow.

We had premium seats, which I am certain didn't happen by accident! As we cruised along the Seine, we enjoyed fabulous food, a breathtaking sunset, and the beauty of Paris as it transitioned into night.

We also shared a photograph of ourselves with the KimKim team. They were genuinely interested in hearing about our experiences, and their enthusiastic responses made us feel as though we were sharing our journey with friends.

The Opéra Garnier

Our private exploration of the Opéra Garnier was another highlight. Our kind, patient, and handsome guide escorted us through the highlights of this magnificent historic building during a fascinating 90-minute tour. As we requested, we left the rest of the day unplanned so we could explore on our own.

Giverny and the Palace of Versailles

KimKim arranged our Giverny & Palace of Versailles: Art, Royalty & Gardens excursion.
This was a delightful surprise. I had visited Versailles in 2000, but I had never explored the gardens. The extensive gardens were absolutely amazing, and I actually enjoyed them more than the crowded Palace itself.

Our guide also took us to Marie-Antoinette's estate, specifically the Queen's Hamlet. That experience was, well, mind-blowingly fascinating. Such wealth!

A great excursion, for sure.

Père Lachaise Cemetery

Our two-hour private walk through Père Lachaise Cemetery was splendid.

This cemetery was one of my most memorable experiences during my 2000 trip to Paris, and returning did not disappoint. Our guide, Audrey, was delightful. We felt as though we had known her for years.

The Louvre

KimKim also arranged a private two-and-a-half-hour tour of the Louvre. This was one experience that didn't quite meet our expectations—not through any fault of KimKim. I had naively expected a general overview of the ENTIRE museum, not realizing it takes much more than two hours to cover it. So, a well-informed guide escorted us through one particular era within the museum and shared lots of historical details about the paintings.

It wasn't quite what we had envisioned. We made the best of it and were certainly impressed by the knowledge shared and the artwork we visited.

Disneyland Paris

Kim Kim arranged a private transfer from our Paris hotel to the Disneyland Paris Cheyenne Hotel. That went flawlessly.

However, we did encounter some accessibility challenges at the hotel. No porters and no luggage carts. As seniors, we were surprised to find no stairs providing access to the second floor. We also had to carry our luggage a considerable distance to reach our reassigned ground-floor room.

We shared our concerns and photographs with the KimKim team, and they were genuinely grateful for the information. It was clear that they wanted to learn from our experience to better serve future travelers - especially seniors.

Aside from the hotel accommodation issues, our visit to Disneyland Paris was splendid!

The KimKim Difference

Overall, we felt as though we were working with friends who were cheering us on throughout our journey.

We were even inspired to send Liz and her team photographs of ourselves enjoying the sights along the way. Their enthusiastic responses made the experience feel personal, and we appreciated knowing that they were genuinely interested in how our trip was unfolding.

This was my second trip planned with Kim Kim—the first was a five-day visit to Australia—and I remain impressed by the level of support they provide, especially while you are actually traveling.

Liz and her team were there for us when we had questions, when misunderstandings arose, and when we simply wanted to share the fun of our adventures.

Travel planning is one thing. Having a team that genuinely cares about your experience is something else entirely.

Thank you, Liz, and the entire Kim Kim team, for helping make our Paris adventure so memorable. I would absolutely recommend Kim Kim Travel to anyone looking for a thoughtfully planned, personalized trip with outstanding support along the way.

Hotel Reviews
Disney's Hotel Cheyenne
Coupvray

We did encounter some accessibility challenges at the hotel. As seniors, we were surprised to find no stairs providing access to the second floor. We also had to carry our luggage a considerable distance to reach our reassigned ground-floor room. Additionally, our room was cold and we were unable to get heat.

Authenticity & Character
It is decorated after the famed Disneyland Movie Toy Story
Location
The bus shuttle ride to and from Disneyland Paris was really handy - and never long waits between rides.
Cleanliness & Comfort
A wonderful gentleman gave us until 1:00 to check out instead of 11:00. That was so incredibly helpful for us as we prepared to travel to Venice.
Novotel Suites Paris CDG Airport
Roissy-en-France

A basic hotel. Clean, comfortable.

Cleanliness & Comfort
Citadines Bastille Marais Paris
Paris

It was a bit farther from Paris's highlights than we expected, but it met our needs and was comfortable. Having a full kitchen is a real bonus. Judging by the amount of activity, this is a popular stay for travelers. We wished the hotel staff were a bit more accommodating in servicing our room. It was clear that it had to be done on THEIR schedule, not ours. So, subsequently, for two consecutive days, the room was not attended. We were provided ice, towels, and trash removal, which were promptly provided.

Activity Reviews
Graves & Greats: Père Lachaise Private Walk
Graves & Greats: Père Lachaise Private Walk
Paris

Our two-hour private walk through Père Lachaise Cemetery was splendid. This cemetery was one of my most memorable experiences during my 2000 trip to Paris, and returning did not disappoint. Our guide, Audrey, was delightful. We felt as though we had known her for years. As a photographer and lover of old cemeteries, I found that the two hours flew by as we visited amazing graves, including Jim Morrison, Orson Welles, and Chopin. The cemetery is HUGE; no one can see the entire cemetery in two hours. But the two hours we visited were plenty to fill our cameras with delightful old graves.

Paris to Normandy: Remembering D-Day
Paris to Normandy: Remembering D-Day
Paris

Wonderful recap of the historic D-Day. Felt the tour was complete in the historic recount and sites of D-Day

Quality of Experience
Guides, Drivers and Staff
Transport
Giverny & Palace of Versailles: Art, Royalty & Gardens
Giverny & Palace of Versailles: Art, Royalty & Gardens
Paris

KimKim arranged our Giverny & Palace of Versailles: Art, Royalty & Gardens excursion. This was a delightful surprise. I had visited Versailles in 2000, but I had never explored the gardens. The extensive gardens were absolutely amazing, and I actually enjoyed them more than the crowded Palace itself. Our guide also took us to Marie-Antoinette's estate, specifically the Queen's Hamlet. That experience was, well, mind-blowingly fascinating. Such wealth! A great visit, for sure.

Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

This was one experience that didn't quite meet our expectations—not through any fault of KimKim. I naively expected a general overview of the ENTIRE museum, not realizing it takes much more than two hours to cover it. So, a well-informed guide escorted us through one particular era within the museum and shared lots of historical details about the paintings. It wasn't quite what we had envisioned. We made the best of it and were certainly impressed by the knowledge shared and the artwork we visited.

A Gourmet Voyage Through Paris: Lunch Experience on a Double-Decker Bus
A Gourmet Voyage Through Paris: Lunch Experience on a Double-Decker Bus
Paris

It was a wonderful introduction to Paris's highlights, paired with a delicious fine-dining lunch. There is no narration. Just dining and enjoying the sights.

Early Seine River Gourmet Dinner Cruise
Early Seine River Gourmet Dinner Cruise
Paris

One highlight of our visit. As we cruised along the Seine, we enjoyed fabulous food, a breathtaking sunset, and the beauty of Paris as it transitioned into night.

Private Exploration of the Opera Garnier
Private Exploration of the Opera Garnier
Paris

The Opera Garnier is an incredibly beautiful historical site. How can one not be awed and inspired by its beauty? We had a private tour lasting 90 minutes, which seemed ample time to see the Opera Garnier gems.

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Nov 02, 2026
Thank you so much for your kind and thoughtful review! It was a pleasure working with you to create a Paris itinerary tailored to your interests, pace, and travel style. We're delighted to hear that so many experiences became highlights, from Normandy and Versailles to the Seine dinner cruise and Père Lachaise. We also appreciate your feedback regarding the Disneyland Paris hotel, as insights like yours help us better serve future travelers. One of the most rewarding parts of this trip was... Read more

Thank you so much for your kind and thoughtful review! It was a pleasure working with you to create a Paris itinerary tailored to your interests, pace, and travel style.

We're delighted to hear that so many experiences became highlights, from Normandy and Versailles to the Seine dinner cruise and Père Lachaise. We also appreciate your feedback regarding the Disneyland Paris hotel, as insights like yours help us better serve future travelers.

One of the most rewarding parts of this trip was following along through the photos and updates you shared. Thank you for trusting us with your second KimKim adventure. We’re honored to have been part of your Paris memories and hope to help plan your next journey!

Warm regards,
Liz, Dili & Kate,, and the rest of the KimKim Team

We had an amazing trip to Japan!
Japan | Oct 15 - Oct 28, 2026

Barry
Barry S.
Atlanta, GA | Reviewed on Nov 01, 2026
We had an amazing trip to Japan! We visited Tokyo, Kyoto, and Osaka. Our guides Eric, Eiichi and Hiroshi were all knowledgeable, passionate, and highly accommodating to all of our needs. The sites we saw, activities we did, and food we ate, were all fantastic....it's hard to pick out the highlights. The best part of working with kimkim was our specialist, Ben. If we could give him 6 stars, we would. Ben started with a great itinerary, gracefully answered our many, many questions and... Read more

We had an amazing trip to Japan! We visited Tokyo, Kyoto, and Osaka. Our guides Eric, Eiichi and Hiroshi were all knowledgeable, passionate, and highly accommodating to all of our needs. The sites we saw, activities we did, and food we ate, were all fantastic....it's hard to pick out the highlights.

The best part of working with kimkim was our specialist, Ben. If we could give him 6 stars, we would. Ben started with a great itinerary, gracefully answered our many, many questions and changes, and was incredibly responsive. We'd never been to Japan before, so we had tons of questions and details we wanted to understand. Ben answered them quickly, and thoroughly. We felt very assured prior to, and during our trip, that everything was covered, and we were hitting all the highlights we were most interested in. We can’t say enough good things about Ben. He was fantastic to work with.

We will definitely use kimkim again, and when we do, we’ll ask for Ben.

Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan | Replied on Nov 02, 2026
Dear Barry and Karen, Wow, thank you so much for such an incredible review! I read every word, and I honestly can't tell you how much it means to me. Your “6 stars” comment really made my day! 😊 I'm so happy that you had such a wonderful time exploring Tokyo, Kyoto, and Osaka, and that Eric, Eiichi, and Hiroshi helped make your experience so special. I'll definitely share your lovely words with them and the rest of our team. I know they'll be just as touched as I am! It was truly a... Read more

Dear Barry and Karen,

Wow, thank you so much for such an incredible review! I read every word, and I honestly can't tell you how much it means to me. Your “6 stars” comment really made my day! 😊

I'm so happy that you had such a wonderful time exploring Tokyo, Kyoto, and Osaka, and that Eric, Eiichi, and Hiroshi helped make your experience so special. I'll definitely share your lovely words with them and the rest of our team. I know they'll be just as touched as I am!

It was truly a pleasure planning your first trip to Japan. I enjoyed all your questions and ideas along the way, and knowing that you felt comfortable and well taken care of throughout the journey is the best reward I could ask for.

Thank you again for your trust, kindness, and incredibly generous words. And hearing that you'd ask for me again on your next trip means the world to me!

Whenever Japan calls you back, I'll be delighted to help you explore even more of this beautiful country.

Warmest regards,
Ben

Our Bhutan Adventure.
Bhutan | Oct 15 - Oct 22, 2026

Greg
Greg P.
Canada | Reviewed on Nov 01, 2026

Our trip to Bhutan was one of our best ever. From exploring Bhutan’s Buddhist culture to challenging hikes and exploring stunning scenery, the trip was amazing from start to finish. Vishal organized every aspect of the trip, including exceptional hotels with kind staff throughout. We also really enjoyed our guides, Jimmy and Jumple, who went to great lengths to meet our every need. Seeing Everest on a clear day on our flight home was very special. We would work with Vishal and his team again in a heartbeat. Thank for a great adventure!

Local specialist: Vishal Pradhan

A great trip to Greece!
Greece | Oct 2 - Oct 18, 2026

T
Tracy V.
Livermore, CA | Reviewed on Nov 01, 2026
Overall
This was our first time working directly with a travel agent to arrange a personal trip, and it worked quite well. We really appreciated not having to make all of the arrangements ourselves without any personal knowledge of the country. Siena crafted a very nice trip for us in Greece. Communication with her and the team was good both before the trip and during it, and she took our input and preferences into account. The app provided the information we needed about the trip. ...
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Overall
This was our first time working directly with a travel agent to arrange a personal trip, and it worked quite well. We really appreciated not having to make all of the arrangements ourselves without any personal knowledge of the country. Siena crafted a very nice trip for us in Greece. Communication with her and the team was good both before the trip and during it, and she took our input and preferences into account. The app provided the information we needed about the trip.

There was one hiccup regarding communicating about the Likinia Hotel in Monemvasia. In a message, information was provided on calling the hotel to get someone to help with our bags since it was some distance from where cars could go to the hotel over rough walkways. Unfortunately, that info was in a message rather than the information about the hotel itself, so we did not see it until days later. Info of that type should go into the main part of the app so that we are sure to see it. It would have saved us a fair bit of inconvenience that day.

The itinerary would have benefitted from a map showing where things are located. One of the suggested sites to visit was Mystra, which would have been a short detour from our route the first day. Not realizing that, we first drove to our hotel, then discovered that Mystra was over an hour back along our route to the hotel.

One minor usability suggestion for the app is that it would make sense to have it open at the current day rather than always opening at the beginning of the trip.

Shuttles
We appreciated having transportation already arranged, especially to pick us up from the Athens airport since we were very tired. It felt a bit odd to have just the two of us in a mini-bus, though.

The only slight hiccup came when on our ride to the airport. Because of a road closure for construction near our hotel, it was more difficult to reach. We messaged the company about the road closure, and they acknowledged it. Unfortunately, this information didn’t make it to the driver, so it took him an extra 15 minutes to reach us.

Hotels
All of the hotels were excellent, and we enjoyed staying at each of them. We would return to all of them.

Tours
We enjoyed all of the tours that were arranged for us, and the guides and drivers were all professional and prompt. I would recommend all of them, though I’m not sure I have their names except Hercules was our guide for the hike to the monastery.

Our visit to Liotrivi Mansion was, overall, very nice. We appreciated learning about the harvesting of olives and the making of olive oil. The pairing of their wines with individual small snacks added to the experience. The lunch was also quite nice. However, while the olive oil tasting sounded like something fun to do, I don’t think it is something we would do again. The Greeks might be that into olive oil, but I doubt most others are!

The hike to the Avgou Monastery was, perhaps, not adequately described. The scenery during the hike and, especially, from the Monastery were wonderful. However, the hike was more than one of us could handle due to a sore knee developed from climbing around Monemvasia and Mystra, so only one of us made it to the Monastery. While the hike was described as “invigorating” and the tour is listed as lasting 8.5 hours, it didn’t say the distance (8 miles or so) or the elevation gain/loss (maybe 1200 feet). I think both of us could have made the trip were it not for the sore knee, but having that information about the hike ahead of time would have helped us make a judgement on how suitable it was.

Visiting the Acropolis was a must-do for us during our visit to Athens. However, the crowds there made it less enchanting than it would be otherwise. I don’t know if there’s anything that can be done to have it be less crowded (e.g. different time to visit), though we understand it is probably the most-visited thing in all of Greece. It might have been a bit of a help to have a guide for just the two of us rather than being a part of a group since there would be fewer troubles in keeping the group together and ensuring everyone can hear. On the other hand, we did enjoy talking to the others on the tour, so there are some nice social aspects to being part of the group.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Nov 02, 2026

Tracy, I truly appreciate your detailed review. Overall, I'm so happy you & Leah were able to celebrate in beautiful hotels with lovely guides taking you around the Grecian countryside. Thank you for your reports on the hiking details and suggestions to improve our communication & technical side. We are already getting started on a few updates because of your review!! Cheers to many more kimkim trips for you & Leah! 🤩

Exceptional Japan Expeience!
Japan | Oct 17 - Oct 30, 2026

Michelle
Michelle W.
Ashburn, VA | Reviewed on Nov 01, 2026

Ben was exceptional every step of the way. Communication before, during, and after the trip has amazing. He was available for the family every day and made adjustments as needed. Not to mention planning a dream itinerary for a family of 5. I highly recommend him and will definately book with him again. Thank you Ben!!

Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan | Replied on Nov 02, 2026
Dear Michelle, Wow, thank you so much for such a wonderful review! Your kind words truly touched my heart, and I can't tell you how much they mean to me and our entire team. It was a real pleasure working with you to create this special Japan experience for the family of five. I still remember all the little details we worked through together, and I'm so happy that everything came together so beautifully. Thank you for trusting me with your clients and for being such a supportive partner... Read more

Dear Michelle,

Wow, thank you so much for such a wonderful review! Your kind words truly touched my heart, and I can't tell you how much they mean to me and our entire team.

It was a real pleasure working with you to create this special Japan experience for the family of five. I still remember all the little details we worked through together, and I'm so happy that everything came together so beautifully.

Thank you for trusting me with your clients and for being such a supportive partner throughout the journey. Your trust and recommendation mean the world to me, and I'll be sharing your lovely words with our team. I know they'll be just as happy as I am!

And hearing that you'd love to work with me again is the best compliment I could ask for. 😊

I'm truly grateful for our partnership, Michelle, and I look forward to creating many more wonderful journeys together!

Warmest regards,
Ben

An Unforgettable Trip to Thailand & Vietnam! ...
Thailand | Oct 12 - Oct 23, 2026

Keisha
Keisha S.
Charlotte, NC, USA | Reviewed on Nov 01, 2026
An Unforgettable Trip to Thailand & Vietnam! 🇹🇭🇻🇳✈️
Destinations: Phuket & Bangkok, Thailand | Da Nang & Hoi An, Vietnam
First, we want to give a HUGE thank you to Minah and Kimkim for helping us create such an incredible vacation experience!
I am normally the person who plans all of our vacations, but this trip was different. There were so many things I wanted us to experience, multiple destinations, and several flights to coordinate. Quite frankly, I just didn't have the time to map...
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An Unforgettable Trip to Thailand & Vietnam! 🇹🇭🇻🇳✈️
Destinations: Phuket & Bangkok, Thailand | Da Nang & Hoi An, Vietnam
First, we want to give a HUGE thank you to Minah and Kimkim for helping us create such an incredible vacation experience!
I am normally the person who plans all of our vacations, but this trip was different. There were so many things I wanted us to experience, multiple destinations, and several flights to coordinate. Quite frankly, I just didn't have the time to map everything out myself.
During my research, I came across Kimkim. Of course, I did my homework and dug a little deeper to make sure the company was legitimate. Even though everything checked out, I was still a little skeptical. But I decided to take a leap of faith, and I am SO glad I did!
Minah Was Absolutely Wonderful! ❤️
Now, let me tell you… I asked a MILLION questions! 😂 And because I was still a little skeptical in the beginning, those questions often led to even MORE questions.
Through it all, Minah was patient, responsive, professional, and always willing to provide answers.
I gave her our budget along with a list of experiences that were important to us. She returned with several options, thoughtful recommendations, and suggestions that made our trip even better.
One recommendation in particular really stood out. I had selected a place I wanted to visit, but Minah suggested another location that offered a similar experience in what she felt was a much better setting. Thankfully, I trusted her judgment because the original location I selected actually closed before our trip! And let me tell you, the place she recommended was absolutely GORGEOUS!
She also suggested additional experiences that weren't originally on our list, including a fishing village excursion in Vietnam.
OH MY GOODNESS! That experience was AMAZING! 😍
From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people…
The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️
And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was!
Our Tour Guides & Transportation 🌏
Throughout our trip, we experienced a combination of private tours and small-group excursions.
Our private guides and drivers were consistently punctual, friendly, professional, and knowledgeable. The transportation was beautiful, comfortable, and well maintained, which made traveling between destinations even more enjoyable.
We also want to recognize our wonderful tour guides:
🇹🇭 Phuket, Thailand: Pupae
🇹🇭 Bangkok, Thailand: Gifty
🇻🇳 Da Nang, Vietnam: Nu
Each of them helped make our experiences memorable, and we truly appreciated their hospitality and knowledge.
Another thing I loved was knowing that help was always available. If I had questions or needed assistance during our travels, I could reach out to Minah or the local contacts provided, and someone would respond quickly.
That level of communication and support gave us peace of mind while traveling internationally.
A Few Things Worth Mentioning for Future Travelers
Although we had an AMAZING experience overall, I do want to share a few things that could have been handled differently. My intention isn't to take away from how wonderful our trip was, but rather to provide constructive feedback that may help improve the experience for future travelers.
1. Phi Phi Islands Small-Group Excursion
We booked what was described as a small-group excursion to the Phi Phi Islands. However, when we arrived, there appeared to be approximately 40–50 people on the catamaran.
Personally, I would not consider that a small group.
When I reached out afterward, I believe I was told the group should have been closer to 30–35 people. Even that number seems fairly large for something advertised as a small-group experience.
It honestly felt as though the excursion provider was trying to fit as many people as possible onto the catamaran.
That said, we still had a GREAT time! The experience itself was wonderful. I would simply recommend that travelers clarify the maximum group size beforehand so expectations are aligned.
2. Vietnam eVisa Issues — An Expensive Lesson Learned
This was probably our biggest hiccup during the entire trip.
When we arrived at the airport in Bangkok to catch our flight to Vietnam, we were informed that there were errors on our eVisas and that we would not be allowed to board our flight.
Imagine being at the airport, ready for the next leg of your vacation, only to be told you can't go! 😩
We immediately reached out to Minah, who connected us with David. He was able to arrange emergency visas for us at a cost of $150 per person, allowing us to fly to Vietnam the following morning.

Thankfully, because our scheduled excursion was a private tour, they were able to adjust the timing to accommodate our delayed arrival. However, we still lost valuable time that we could have spent enjoying Vietnam.
We also had additional unexpected expenses, including another night at a hotel and transportation back to the airport the following morning.

Here is why I'm sharing this particular experience.
While we were at the airport, we were asked whether our travel agency had completed our eVisa applications for us. When we explained that we had completed them ourselves, we were told that travel agencies often assist with this process to help prevent errors.
We were never informed that this might be an option.

Now, I fully understand that we completed the applications ourselves, and I take responsibility for that. However, had we known assistance might be available, we certainly would have asked about it.

My recommendation to future travelers: If your trip requires a visa, ask your travel planner whether they can assist with the application or review it before submission. It could potentially save you time, money, and unnecessary stress.
I also believe this is an area where Kimkim could improve its process by proactively offering guidance or assistance with visa requirements.

3. Our Café Excursion
One of our scheduled excursions was a café day, where we planned to visit multiple beautiful locations.
Unfortunately, when the day arrived, we discovered that one of the cafés on our itinerary was closed on Mondays.

This is something that should have been verified during the planning process, especially since the excursion was scheduled in advance.
Now, here's the funny part…
The second location was SO BEAUTIFUL that we were actually happy to spend more time there! 😂❤️

We ended up not regretting missing the first café at all.
However, I do recognize that another traveler might have been extremely disappointed, especially if that particular location was something they had their heart set on visiting.
It's simply a reminder of how important it is to verify operating days and hours when building an itinerary.

I almost forgot to mention the hotel accommodations! 🏨
Since I had plenty of hotel points to use, I booked our accommodations in Bangkok myself. However, for Phuket and Vietnam, I wanted to experience local hotels, and Minah helped arrange those stays.
🌴 Phuket, Thailand – Orchidacea Resort
Beautiful, clean accommodations with friendly, helpful staff and a decent breakfast! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.
🇻🇳 Hoi An, Vietnam – Hoi An Rose Garden
We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained.
The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂
Both hotels gave us the local experience we were hoping for, and we appreciated having accommodations that fit our preferences and travel plans.

Would We Book with Kimkim Again? ABSOLUTELY! ❤️✈️

Even with those few hiccups, we had an absolutely WONDERFUL vacation!

Traveling internationally, especially across multiple countries, comes with the possibility of unexpected challenges. What matters is how those challenges are handled and whether the overall experience delivers what you hoped for.
For us, it absolutely did!

Minah listened to what we wanted, respected our budget, offered recommendations that enhanced our experience, and remained accessible when we needed assistance.
Because of her planning and attention to detail, we were able to enjoy experiences we might not have discovered on our own.

And remember how skeptical I was in the beginning? 😂 Well, I can confidently say that I would absolutely use Kimkim again, and I would specifically request Minah!

Now that I've experienced the process firsthand, I feel much more comfortable trusting them with future travel plans.

To Minah, our amazing tour guides, drivers, and everyone who helped make this journey possible — THANK YOU! ❤️

You helped us create memories that we will cherish for years to come.

Thailand and Vietnam were everything we hoped for and so much more!

Would we do it all over again? In a heartbeat! 🇹🇭🇻🇳❤️

Thank you, Minah and Kimkim, for an unforgettable adventure!

Hotel Reviews
Orchidacea Resort
Phuket

Beautiful, clean accommodations with very friendly, helpful staff and a decent breakfast! Great location! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.

Authenticity & Character
It gave me the local vibe I was looking for.
Location
Staff
Very friendly and always helpful and available.
Cleanliness & Comfort
They were cleaning the facility constantly and our rooms daily or as needed.
Hoi An Rose Garden Hotel
Hoi An

We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained. The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂

Authenticity & Character
It provided the character of Hoi An.
Location
We love the location! We could walk to restaurants, cafes, and stores. It provided the local experience we were looking for!!
Staff
Very helpful and friendly.
Cleanliness & Comfort
Its an older hotel, but it was clean.
Activity Reviews
Phuket Giant Water Lilies & Temple Tour
Phuket Giant Water Lilies & Temple Tour
Phuket

Amazing atmosphere, food, and staff. Our pictures came out great! We have received so many compliments.

Quality of Experience
Food
The mango-coco smoothies were unforgettable and the food we ordered was delicious.
Guides, Drivers and Staff
Pupae was an excellent tour guide. She was very knowledgeable. Our guide and driver were both friendly and accommodating. I would want Pupae again if/when I come back.
Transport
Beautiful and clean.
Explore Phi Phi, Khai Island by  Speed Catamaran
Explore Phi Phi, Khai Island by Speed Catamaran
Phuket

I only gave it a 4 because I wish it was less people. There were 40-50 people on our catamaran.

Quality of Experience
Guides, Drivers and Staff
Transport
The transport to the facility was great. The catamaran was too full and the seats were too close.
Phuket Elephant Sanctuary
Phuket Elephant Sanctuary
Phuket

We visited an elephant sanctuary, and what an incredible experience! You could really see the pride they take in caring for these beautiful animals and focusing on their health and healing. We started with a little education about how the elephants came to the sanctuary, their backgrounds, and how they're cared for. Then it was time to get involved in their daily routines! Each elephant has its own handler, and the bond between them is something special. Since they're together pretty much all day, every day, the elephants recognize, trust, and respond to their handlers. ❤️ Now, what did WE get to do? 🐘 Fed them watermelon, sugar cane, and a special elephant food mixture (don't ask me what it's called because I have NO idea! 😂). 🐘 Gave them a MUD BATH! Yes, we got down and dirty! 🤣 🐘 Finished things off by washing them up! Being up close and personal with these gentle giants was definitely an experience to remember! ❤️ Next up… COOKING CLASS! 👩🏽‍🍳🍜 After getting cleaned up, it was time to put our cooking skills to the test! We learned how to make our own Pad Thai! Now, let me just say… I'm glad they ALSO provided a delicious lunch with Pad Thai and plenty of other amazing dishes because MY Pad Thai didn't quite turn out the way it was supposed to! 🤣🤣 Hey, you win some, you lose some! At least I tried! 😂

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Floating Market and Temple Tour
Bangkok Floating Market and Temple Tour
Bangkok

Great experience. It was interesting to see how many vendors have stores at the floating market. Although I gave it a 5 my only concern was when we said we didn't want anything from a particular vendor our boat driver would sometimes still stop, not at our request, so they could try and talk us into buying. We did buy a few things but not from those where they purposely stopped. One vendor said she was the sister of they guy driving our boat. Now, if he told us ahead of time his sister was a vendor we probably would have waited and bought some things from her, why not support his family. However we already bought some items and were done by the time we reached her area. The Train Market and temple tour were also great. We visited during a festival and was able to experience the food vendors and dancing. The restaurant was a great choice. We would go back and eat there again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic Dinner on the Manohra River Cruise!
Romantic Dinner on the Manohra River Cruise!
Bangkok

Beautiful cruise, awesome food, friendly staff, nice views! It wasn't crowded which made it more romantic. It was worth the money.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Countryside & Café Experience (B)
Bangkok Countryside & Café Experience (B)
Bangkok

Beautiful location, great food, relaxing environment. Even with all the visitors that came in for photos I still felt calmness and was able to admire the beauty. I didn't feel rushed and the staff was very attentive.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Fishing Villages & Hoi An Tour
Visit Fishing Villages & Hoi An Tour
Hoi An

OH MY GOODNESS! That experience was AMAZING! 😍 From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people… The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️ And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was! More than expected!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ba Na Hills Tour from Hoi An
Ba Na Hills Tour from Hoi An
Hoi An

It was everything we expected and more. It rained during our visit, but for us it added to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Great experience. My husband loves history and ancient architecture so this was the perfect for him.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Minah Trinh

Japan Adventure with Kimkim
Japan | Oct 20 - Oct 31, 2026

D
Debra M.
Atlanta, GA | Reviewed on Nov 01, 2026
Kimkim and our local specialist, Bella, made our trip to Japan an unforgettable experience. Every arrangement went smoothly, and Bella was able to create an itinerary that fully met our needs. Our local guides got us off to a good start in Tokyo and Kyoto, enabling us to navigate public transportation for our own adventures. Bella was available to us for any questions throughout the trip. This is our second Kimkim trip and we are sold on their service! Read more

Kimkim and our local specialist, Bella, made our trip to Japan an unforgettable experience. Every arrangement went smoothly, and Bella was able to create an itinerary that fully met our needs. Our local guides got us off to a good start in Tokyo and Kyoto, enabling us to navigate public transportation for our own adventures. Bella was available to us for any questions throughout the trip. This is our second Kimkim trip and we are sold on their service!

Hotel Reviews
Millennium Mitsui Garden Hotel Tokyo / Ginza

Luxury experience with excellent breakfast.

Authenticity & Character
Location
Centrally located in Tokyo
Staff
Cleanliness & Comfort
Kayotei Ryokan

This is Japanese hospitality at its finest. Tomo was our gracious hostess. Beautiful setting and gorgeous appointments within the ryokan.

Authenticity & Character
Location
Yamanaka is a walkable small town with artists and a local lacquerware factory that is very interesting. The nearby gorge is stunning.
Staff
Cleanliness & Comfort
Mitsui garden Hotel Kyoto Station
Kyoyo

Lovely hotel with gracious staff and a delicious breakfast. The room was small, but completely adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day tour by public transport in Kyoto: Fushimi Inari Shrine, Nishiki Market , Artisan Experience and Gion
Day tour by public transport in Kyoto: Fushimi Inari Shrine, Nishiki Market , Artisan Experience and Gion
Kyoto

We thoroughly enjoyed our guide, who was personable and very responsive to our needs for the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Gardens, Philosopher’s Path & Tea Ceremony Experience (Private Guide & Public Transportation)
Kyoto Gardens, Philosopher’s Path & Tea Ceremony Experience (Private Guide & Public Transportation)
Kyoto

One of our favorite days, visiting the Botanical Gardens and the gorgeous scenery around the Philosopher's path, and the nearby Silver Temple.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Cultural Icons & Evening Food Experience (Private Guide & Public Transportation)
Tokyo Cultural Icons & Evening Food Experience (Private Guide & Public Transportation)
Tokyo

We enjoyed the history that our guide, Hal, shared with us. We covered both old and new parts of Tokyo.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Nov 02, 2026
Dear Debbie, Thank you so much for your wonderful review! It truly made my day to read your kind words. It was such a pleasure planning your Japan adventure, and I'm delighted to hear that everything went smoothly and that you enjoyed both your guided experiences and your independent explorations. Knowing that you felt comfortable discovering Japan on your own is especially rewarding! I also want to thank you both for the trust you placed in me throughout the planning process. It was a joy... Read more

Dear Debbie,

Thank you so much for your wonderful review! It truly made my day to read your kind words.

It was such a pleasure planning your Japan adventure, and I'm delighted to hear that everything went smoothly and that you enjoyed both your guided experiences and your independent explorations. Knowing that you felt comfortable discovering Japan on your own is especially rewarding!

I also want to thank you both for the trust you placed in me throughout the planning process. It was a joy getting to know your travel preferences and helping bring this special journey to life.

I'm so glad your second kimkim experience was another memorable one! I hope you've both arrived home safely and are enjoying all the wonderful memories you made in Japan.

Thank you again, Debbie and Phil. I would absolutely love to help you plan another adventure whenever you're ready!

Warmest regards,
Bella

We had a great time in London and Edinburgh!
England | Oct 16 - Oct 26, 2026

Patricia
Patricia C.
Jacksonville, Florida, USA | Reviewed on Nov 01, 2026
We had a great time in London. The people at the Georgian House Hotel were very informative. When we arrived in London, we were quite confused how to travel around the city. The representatives at the hotel were understanding and told us about the app for the city which included the underground transportation. We had no problems after that finding our way around. The breakfast was outstanding and the room was just what we expected, a lot of steps to get to your room and breakfast. The... Read more

We had a great time in London. The people at the Georgian House Hotel were very informative. When we arrived in London, we were quite confused how to travel around the city. The representatives at the hotel were understanding and told us about the app for the city which included the underground transportation. We had no problems after that finding our way around. The breakfast was outstanding and the room was just what we expected, a lot of steps to get to your room and breakfast. The breakfast was always cooked to order.
We missed the changing of the guards because of weather, rainy and wet.
The Thames River Dinner Cruise was good but would have liked a lunch cruise because it was our first day in London and would have liked to see the city and not just the lights. The meal was excellent though.

Tea at the Savoy was wonderful. We enjoyed the atmosphere, the staff and the food.
The food tour was informative, with tasty food.
We visited the Tower of London, to see the crown jewels. Beautiful with so much history.
The Hop-on Hop-off Bus was fun. The headphones on the bus were unexpected and a joy while riding around the city.

On to Edinburgh: Let me address the hotel first of all. It was smallest room I have ever been in, No where to put your suitcase except on the floor. Then you had to pick it up and put it on the bed every time you need something. The hotel staff was very helpful and they had a lift, no stairs. No water in your room. Nice hotel but no accommodations.

Jacobite train was a long day. We spend about 4 hours on the train verses 3 hours on the bus to get to the train and 6 hours to get back to Edinburgh after the train ride. Even though the country is beautiful it was not my ideal day.
Sarah our food and drink tour guide was wonderful. Filled us with just the right meal and the drink to go with it.

We went to see the Jacksonville Jaguar play and it turned in to so much more. Loved out trip, The private transportation to and from the hotels was a wonderful thing for a new person in a strange city.

Local specialist: Liam McGirr
Liam
Liam McGirr
Local specialist in UK | Replied on Nov 02, 2026
Hi Patricia, Thank you so much for such a detailed and warm review, and for the five stars. It really made my day. I'm glad the Georgian House team looked after you, and that the breakfast, the tea at the Savoy and the Tower of London all lived up to it. I'm sorry the rain got in the way of the Changing of the Guard, and I take your point about the Thames cruise. A lunch cruise on your first day would have let you see the city properly, and I'll suggest that to future travellers who arrive... Read more

Hi Patricia,

Thank you so much for such a detailed and warm review, and for the five stars. It really made my day.

I'm glad the Georgian House team looked after you, and that the breakfast, the tea at the Savoy and the Tower of London all lived up to it. I'm sorry the rain got in the way of the Changing of the Guard, and I take your point about the Thames cruise. A lunch cruise on your first day would have let you see the city properly, and I'll suggest that to future travellers who arrive in the daytime.

Thank you too for the honest notes on Edinburgh. A room with nowhere to put your suitcase and no water isn't what I want for my travellers, and I'll look at the room sizes more closely next time. The Jacobite day is a long one, and I'm sorry it was more than you hoped for. It's good to know that for others.

And I loved hearing that the Jaguars game turned into so much more. It was a pleasure planning this trip with you, and I hope we can do it again.

Best,
Liam

Great trip
Norway | Oct 19 - Oct 31, 2026

J
Jane H.
San Jose, CA | Reviewed on Nov 01, 2026
Mathias and Tom were very helpful and responsive throughout the planning process and the trip. Tom helped us getting an item lost on the train back which was above and beyond. We had a wonderful experience in a beautiful country thanks. To KimKim Read more

Mathias and Tom were very helpful and responsive throughout the planning process and the trip. Tom helped us getting an item lost on the train back which was above and beyond. We had a wonderful experience in a beautiful country thanks. To KimKim

Hotel Review
Funken Lodge
Longyearbyen

Lovely place to stay. Great food and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Nov 02, 2026

Hi Jane.

We are very glad to hear you had a great trip here and enjoyed the sceneries.
And of course we are glad to be able to help and provide assistance when needed.

All the best.

Warmly,
Tom

★★★★★ An Absolute Masterclass in Travel Plann...
Croatia | Oct 15 - Oct 30, 2026

Patty
Patty D.
Canada | Reviewed on Nov 01, 2026
★★★★★ An Absolute Masterclass in Travel Planning — 10/10 Across the Board This was our second time booking an international trip through kimkim, and once again, they delivered an experience that was nothing short of extraordinary. After our first phenomenal journey with them, our expectations were sky-high, but the kimkim team completely exceeded them at every single stage of our trip to Croatia. From the initial planning stages to the day we returned home, the attention to detail,... Read more

★★★★★ An Absolute Masterclass in Travel Planning — 10/10 Across the Board

This was our second time booking an international trip through kimkim, and once again, they delivered an experience that was nothing short of extraordinary.

After our first phenomenal journey with them, our expectations were sky-high, but the kimkim team completely exceeded them at every single stage of our trip to Croatia.

From the initial planning stages to the day we returned home, the attention to detail, responsiveness, and sheer expertise of the team made the entire process completely seamless:

* Accommodations & Logistics: Every hotel reservation, private transfer, and travel connection was orchestrated with military precision. The properties selected for us were charming, spotless, centrally located, and felt handpicked specifically for our taste.
* Tours & Local Guides: Every single guided tour was top-tier. Our local guides in Croatia were not just knowledgeable and professional—they were warm, engaging, and brought the history and culture of the region to life in ways a standard tour group never could.
* Flawless Communication: Having the dedicated kimkim team and local specialists backing us provided complete peace of mind. Any time we had a question or needed a minor adjustment, they responded instantly with proactive, thoughtful solutions.

The kimkim team went well beyond simply booking reservations—they curated a flawless, stress-free adventure where we never had to worry about a single detail. They have earned our trust completely. We will undoubtedly be using kimkim for our next trip and for every major journey thereafter.

If you are on the fence about using kimkim, do not hesitate for a second. They set the gold standard for personalized travel planning!

Respectfully,
Louise-Colin-Patty & Max

Hotel Reviews
Amadria Park Hotel Capital
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Boutique Inn
Ljubljana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Spirito Santo Palazzo Storico
Rovinj
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lyra Hotel Plitvice
Licko Petrovo Selo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - walking food tour!
Zagreb - walking food tour!
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Ljubljana - Privately guided walking tour
Ljubljana - Privately guided walking tour
Ljubljana
Truffle Hunting + Exploring Motovun
Truffle Hunting + Exploring Motovun
Croatia
Privately guided tour of Pula
Privately guided tour of Pula
Croatia
Guided Walking Tour of Split
Guided Walking Tour of Split
Split
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia
Day Trip to Montenegro
Day Trip to Montenegro
Dubrovnik
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia
Local specialist: Ivan Cosic

A superb holiday and much thanks must go to to the guides
China | Oct 10 - Oct 24, 2026

Graham
Graham K.
United Kingdom | Reviewed on Nov 01, 2026
A superb holiday and much thanks must go to the guides. Yolanda gave us a lovely welcome with her infectious smile and enthusiasm. Always willing to go the extra mile for us, I wish I'd booked another day in her company. Mary, our guide in Jiuzhaigou was the ultimate professional. You could totally depend on her and always made sure that things ran smoothly. David in Chongqing was great to chat to and was great at making everything sound interesting with his fun with of imparting info.... Read more

A superb holiday and much thanks must go to the guides. Yolanda gave us a lovely welcome with her infectious smile and enthusiasm. Always willing to go the extra mile for us, I wish I'd booked another day in her company. Mary, our guide in Jiuzhaigou was the ultimate professional. You could totally depend on her and always made sure that things ran smoothly. David in Chongqing was great to chat to and was great at making everything sound interesting with his fun with of imparting info. Finally, Anna in Zhangjiajie was delightful. Deeply intelligent and thoughtful, she had a deep knowledge of Chinese history and the places we visited. She too went to great lengths to ensure we had a stress free stay.

All the places we visited were great though it was rather too misty in Zhangjiajie, but that was the only blip. The hotels were fine but the breakfasts were not to our taste. Louise is a vegetarian and that limited choice to very few items. Overall though, it was a wonderful holiday.

Activity Reviews
Day tour in Chengdu: Panda Breeding and Research Center, Shufengyayun Opera House(First Class, Local Tea House in People's Park
Day tour in Chengdu: Panda Breeding and Research Center, Shufengyayun Opera House(First Class, Local Tea House in People's Park
Chengdu

As we went early the crowds were low and we were able to see at least 50 pandas including baby pandas and red pandas.

Quality of Experience
Food
Guides, Drivers and Staff
Both driver and Guide were lovely warm people
Transport
Jiuzhaigou Nature Reserve (Sight-seeing shuttle bus included) (8 hours)
Jiuzhaigou

The most amazing scenery we have ever seen.

Quality of Experience
Food
Loved the buffet
Guides, Drivers and Staff
Transport
The buses in the park were in abundance meaning waiting times were kept low despite the crowds
Local specialist: Heidi Li
Heidi
Heidi Li
Local specialist in Japan | Replied on Nov 02, 2026
Hello Graham,
Thank you so much for taking the time to share such wonderful feedback! I am absolutely thrilled to hear that you had a superb holiday.
I will make sure to pass on your kind words to Yolanda, Mary, David, and Anna. They will be delighted to know that their efforts made your trip so memorable. It’s great to hear that their professionalism and enthusiasm stood out to you.
I also appreciate your honest comments regarding the hotel breakfasts. I sincerely apologize that the...
Read more

Hello Graham,
Thank you so much for taking the time to share such wonderful feedback! I am absolutely thrilled to hear that you had a superb holiday.
I will make sure to pass on your kind words to Yolanda, Mary, David, and Anna. They will be delighted to know that their efforts made your trip so memorable. It’s great to hear that their professionalism and enthusiasm stood out to you.
I also appreciate your honest comments regarding the hotel breakfasts. I sincerely apologize that the vegetarian options for Louise were limited. I will definitely share this feedback with our hotel partners to ensure they provide more diverse choices for vegetarian travelers in the future.
I’m glad that the misty weather in Zhangjiajie was the only small blip in an otherwise perfect trip. It was a pleasure arranging this journey for you, and I hope to have the chance to welcome you back to China again soon!

Warm regards,
Heidi

Trip to France: the good and the not so good.
France | Oct 15 - Oct 25, 2026

Mark
Mark K.
Houston, TX | Reviewed on Nov 01, 2026
We would rate the itinerary arranged by KimKim for our trip to France five stars!!! Having everything loaded on their app allowed us to easily and quickly locate times, addresses and vouchers. The three primary hotels selected were all very nice and centrally situated. The staff were accommodating and welcoming, especially in Bayeux and Ambroise. Having breakfast included made keeping our early morning schedules easier. The variety of fresh foods and coffee provided every morning was... Read more

We would rate the itinerary arranged by KimKim for our trip to France five stars!!! Having everything loaded on their app allowed us to easily and quickly locate times, addresses and vouchers. The three primary hotels selected were all very nice and centrally situated. The staff were accommodating and welcoming, especially in Bayeux and Ambroise. Having breakfast included made keeping our early morning schedules easier. The variety of fresh foods and coffee provided every morning was wonderful and highly enjoyed. Kimkim seamlessly arranged for drivers and tour guides. All of our tours guide were outstanding and contributed positively to the experience- especially Wally, Alex and Helene( ⭐️⭐️⭐️⭐️⭐️). The drivers were always on time and very accommodating.

Could’ve used a bit of help to locate our train car and seat. Maybe a video link or something!

The only negative in our interactions with KimKim would be the lack of timely communication. After Gersende left we felt more like a number and not a person. Slow response even after multiple repeated requests. Our contact with the agency was slow to handle a request for a dinner reservation. Joel said that we wouldn’t have issue without reservations but the restaurant only had 5 tables and were turning lots of dinners away while we were eating. We were not notified of a cancellation in one of our tours due to a protest. Fortunately, our guide was notified of the closure and informed us. She had been informed by the agency she works for. Had we not known we could’ve been sent into a difficult situation. Our contact apologized for not responding to us as he was off that day, but we felt like given the high unrest in the country at that point there should’ve always been someone on call. Also our request to reschedule the Louvre tour was handled lethargically.
With all the unrest in France you all should have been in closer contact with us!!!

Hotel Review
Churchill Hotel Bayeux Centre
Bayeux

Great location. Caring attentive staff

Authenticity & Character
Location
Location
Right in the middle of town. Grest
Staff
Attentive and nice
Cleanliness & Comfort
Activity Reviews
D-Day U.S beaches tour
D-Day U.S beaches tour
France

Taps at the US cemetery was chilling. Had a fabulous guide, Wally who really pulled the day together for an experience we won’t forget!

Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

I added this in to trip and we really enjoyed it. Great service, food and views!!

Montmartre Walking Tour with Chocolate Tasting
Montmartre Walking Tour with Chocolate Tasting
Paris

Don’t eat beforehand. Great adventure in chocolate etc

Mont-Saint-Michel day Tour
Mont-Saint-Michel day Tour
France

Lots of tourist and stairs but worth it.

Local specialist: Joël Massé

We had a great trip overall, but a couple of ...
United Kingdom | Oct 21 - Oct 25, 2026

Kelly
Kelly Y.
Minneapolis, MN, USA | Reviewed on Nov 01, 2026
We had a great trip overall, but a couple of disappointments could have been handled better with clearer communication before we traveled. Our planner knew we would have a rental car. We booked it independently because it was $550 cheaper than booking through them. Despite knowing this, they placed us at a very busy hotel in Bath with only four parking spaces, and our reservation did not include parking. (Which could have been included when booking.) We ended up parking in a parking... Read more

We had a great trip overall, but a couple of disappointments could have been handled better with clearer communication before we traveled.

Our planner knew we would have a rental car. We booked it independently because it was $550 cheaper than booking through them. Despite knowing this, they placed us at a very busy hotel in Bath with only four parking spaces, and our reservation did not include parking. (Which could have been included when booking.) We ended up parking in a parking garage and walking to the hotel in cold, rainy weather on arrival. That was disappointing, and we would have appreciated either a hotel with suitable parking or advance notice so we could plan accordingly.

We were also disappointed by the weather-related cancellations of our scheduled activities. We understand the company can't control the weather, but we wish the possibility of cancellation had been explained when we booked so we could have had more realistic expectations and considered backup plans.

Everything else was great. Better communication about parking and weather-dependent activities would have made the experience even better.

Hotel Reviews
The Slaughters Country Inn
Gloucestershire
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No. 15 by Guesthouse
Bath
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Artisan Food Walk
Private Artisan Food Walk
Bath

Ed was fantastic! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Pulteney Bridge & River Avon Walk
Self-Guided Pulteney Bridge & River Avon Walk
Bath
Quality of Experience
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Nov 03, 2026
Thank you for taking the time to share such detailed feedback about your trip. We're delighted to hear that you had a great overall experience, and we truly appreciate your comments about areas where we could have communicated more effectively. Regarding the hotel in Bath, arriving in the cold, rainy weather and discovering that parking was limited and not included with your reservation must have been disappointing. While we were aware that you had arranged your own rental car, we recognize... Read more

Thank you for taking the time to share such detailed feedback about your trip. We're delighted to hear that you had a great overall experience, and we truly appreciate your comments about areas where we could have communicated more effectively.

Regarding the hotel in Bath, arriving in the cold, rainy weather and discovering that parking was limited and not included with your reservation must have been disappointing. While we were aware that you had arranged your own rental car, we recognize that more proactive communication about the hotel's parking situation and available alternatives would have helped you better prepare for your arrival. This is valuable feedback that we'll keep in mind when planning future itineraries.

We're also sorry that weather-related cancellations impacted some of your scheduled activities. While, unfortunately, weather conditions are beyond anyone's control, we understand your point that setting clear expectations about the possibility of cancellations and discussing backup options in advance could have helped you feel better prepared and avoided some disappointment.

We're grateful for your understanding and are pleased that the rest of your trip met your expectations. This feedback helps us improve the travel experience we provide, and we'll continue looking for ways to ensure our travelers have the information they need to feel confident and well-prepared throughout their journey.

Thank you again for traveling with us, and we hope to have the opportunity to help plan another adventure for you in the future.

Liz, Maria, Kate, and the rest of the kimkim team

Our wonderful time in Thailand.
Thailand | Oct 18 - Oct 30, 2026

Janice
Janice B.
United Kingdom | Reviewed on Nov 01, 2026
We had a wonderful time in Thailand. Our advisor Bella, brilliantly organised some quite tricky travel arrangements for our family so that the whole trip involving flights, train journeys and car transfers went without any problems at all. All of our guides were charming , informative and passionate about the places we went to, especially Marty and Pednoi. We especially enjoyed our hotel in Chiang Mai- peaceful with lovely staff. This was one of the most stress free holidays we have... Read more

We had a wonderful time in Thailand. Our advisor Bella, brilliantly organised some quite tricky travel arrangements for our family so that the whole trip involving flights, train journeys and car transfers went without any problems at all. All of our guides were charming , informative and passionate about the places we went to, especially Marty and Pednoi. We especially enjoyed our hotel in Chiang Mai- peaceful with lovely staff.

This was one of the most stress free holidays we have ever had. Thank you Bella for your care and attention.

Hotel Reviews
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Just one night here but it was fine.

Bangkok To Chiang Mai Overnight Sleeper Train

Great fun!

Buri Sriping Riverside Resort & Spa
Chiang Mai

Lovely setting and lovely people.

Aonang Villa Resort l Lifestyle Beachfront Resort
Krabi

Good position.

Novotel Phuket Kamala Beach Resort
Phuket

Our Ocean suite was amazing.

Activity Reviews
Bangkok Highlights Exploration
Bangkok Highlights Exploration
Thailand

Great guide.

Elephant Nature Park Morning Half day Visit
Elephant Nature Park Morning Half day Visit
Chiang Mai

Beautiful setting and experience.

A visit to Bua Tong waterfall or Sticky waterfall
A visit to Bua Tong waterfall or Sticky waterfall
Thailand

Loved it!

4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
Krabi

Cancelled because of weather

John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

Great day out.

Private Hong Island Tour by Traditional Longtail Boat
Private Hong Island Tour by Traditional Longtail Boat
Thailand

Good swimming and sailing.

Baan Hongnual Cooking Class in Chiang Mai - Small Group - Morning session
Baan Hongnual Cooking Class in Chiang Mai - Small Group - Morning session
Chiang Mai

Great fun and very well presented and planned.

Half-Day Doi Suthep Temple Visit - Private Morning Tour
Half-Day Doi Suthep Temple Visit - Private Morning Tour
Chiang Mai

Great views

Welcome to Chiang Mai and Early Check in at the hotel
Welcome to Chiang Mai and Early Check in at the hotel
Chiang Mai

Went seamlessly from pick up at the station to getting in at the hotel.

Tea Plantation Visit in Chiang Mai
Tea Plantation Visit in Chiang Mai
Chiang Mai

Very pleasant.

True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Fabulous experience of local places and food.

Temple Treasures of Chiang Mai
Temple Treasures of Chiang Mai
Chiang Mai
Guides, Drivers and Staff
Yaowarat Street (Chinatown) Food Tour
Yaowarat Street (Chinatown) Food Tour
Thailand

A bit rushed on a very busy evening.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Nov 02, 2026
Dear Janice Thank you so much for your lovely feedback! It really makes me happy to hear that you and your family had such a wonderful time in Thailand. It was a pleasure organising your trip, and I'm so glad everything went smoothly and you could enjoy your holiday without any stress. I'll also share your kind words with Marty, Pednoi and the rest of the guides. They will be so happy to hear this and of course I will share to them :-) Thank you again and I hope you take home lots of... Read more

Dear Janice

Thank you so much for your lovely feedback! It really makes me happy to hear that you and your family had such a wonderful time in Thailand.

It was a pleasure organising your trip, and I'm so glad everything went smoothly and you could enjoy your holiday without any stress. I'll also share your kind words with Marty, Pednoi and the rest of the guides. They will be so happy to hear this and of course I will share to them :-)

Thank you again and I hope you take home lots of lovely memories from Thailand, and I would be very happy to welcome you back whenever you decide to visit again.

Take care and warm wishes from Thailand
Bella

All of the guides were excellent and everythi...
Japan | Oct 10 - Oct 24, 2026

D
David R.
Atlanta, GA | Reviewed on Nov 01, 2026
All of the guides were excellent and everything was well planned and coordinated. Great hotels. Read more

All of the guides were excellent and everything was well planned and coordinated. Great hotels.

Hotel Reviews
Shiba Park Hotel
Tokyo

Good location. Great buffet. But rooms are rather small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien Ten-yu
Hakone

A great experience! Nice amenities and balcony view with hot spring water was amazing. Loved the free ice cream and beverages!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanra Kyoto
Kyoto

Very cool rooms with ab excellent buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Very moving museum experience. Wish we could spend more time on island.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Highlights: A Day of Tradional & Modern Culture with Local Life
Tokyo Highlights: A Day of Tradional & Modern Culture with Local Life
Tokyo

Nice tour of Tokyo.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Japan

Very scenic. Couldn't see Mt Fuji but I hear that is fairly typical. Interesting ride up the mountain and nice boat tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Osaka Castle, Shitennoji Temple, Umeda Sky Building and Shinsaibashi Tour
Full Day Osaka Castle, Shitennoji Temple, Umeda Sky Building and Shinsaibashi Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Great tour. Wish we could have spent more time in certain places but we packed a lot in.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Very nice but didn't find it all that compelling.

Quality of Experience
Guides, Drivers and Staff
Official Street Go-Kart Tour - Osaka Shop
Official Street Go-Kart Tour - Osaka Shop
Osaka

A lot of fun!

Quality of Experience
Guides, Drivers and Staff
Full Day Nara Kofuku-ji, Todai-ji, and Isuien Garden Tour
Full Day Nara Kofuku-ji, Todai-ji, and Isuien Garden Tour
Kyoto

Interesting tour but a bit repetitive from what we've done elsewhere.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Nov 03, 2026

Hi David,

Thank you so much for your kind feedback! I'm delighted to hear that you enjoyed the guides, hotels, and overall arrangements. It was a pleasure helping you plan this trip, and I hope you brought home many wonderful memories!

We would love the opportunity to help you plan your next adventure in Asia. Hope to welcome you back again soon! 😊

Warm regards,
Ada

Excellent service. I got the experience I was dreaming of!
Thailand | Oct 24 - Oct 30, 2026

KAREN
KAREN A.
Ashburn, VA | Reviewed on Nov 01, 2026
Benjamin from KimKim was amazing to work with. He paid attention to what I asked for and put it together for me. We worked together on the planning until I was happy with the plan. He picked great accommodations for me both on Phi Phi and Chiang Mai. He was able to score a great elephant sanctuary experience for us. He also was extremely responsive when I requested assistance during our trip. I highly recommend Benjamin and the entire KimKim team. Read more

Benjamin from KimKim was amazing to work with. He paid attention to what I asked for and put it together for me. We worked together on the planning until I was happy with the plan. He picked great accommodations for me both on Phi Phi and Chiang Mai. He was able to score a great elephant sanctuary experience for us. He also was extremely responsive when I requested assistance during our trip. I highly recommend Benjamin and the entire KimKim team.

Hotel Review
Chala Number 6 Hotel
Chiang Mai

This hotel is absolutely amazing. The atmosphere is amazing. They have a pool, a Teahouse, a bar and 2 restaurants on site. They had live music ever. Night and the location in old city is great for walking to do shopping, exploring temples and shopping.

Authenticity & Character
The employees dress in traditional wear and the feel of the hotel is laid out in a traditional theme of fields of flowers and a tea house on site.
Location
Close to temples, shops and restaurants
Staff
Excellent service at reception and throughout the hotel.
Cleanliness & Comfort
The entire property was clean and very comfortable.
Local specialist: Benjamin Visham
Benjamin
Benjamin Visham
Local specialist in Thailand | Replied on Nov 01, 2026

Thank you so much, Karen! Your kind words truly mean a lot to me.

It was a pleasure working with you, and I'm so glad we were able to put together a trip that made your time in Thailand special. I really enjoyed helping you plan the journey, and knowing that you had such a wonderful experience makes it all the more rewarding.

Thank you again for your trust and for taking the time to share your experience. I hope the memories from your time in Thailand stay with you for years to come. It would be lovely to welcome you back someday!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.