Kimkim Trip Reviews

4.8
Based on 21,164 ratings
Read 21,164 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible Scotland
Scotland | Jun 17 - Jun 26, 2026

Erinn
Erinn D.
Philadelphia, PA, USA | Reviewed on Jul 09, 2026
Salome at High Point Holidays helped me plan an incredible trip to Scotland. We visited cities and villages we had not visited before and had wonderful excursions and experiences. On our arrival day in Edinburgh, tour guide Chris Walker met us at our hotel and took us on a walking tour of the Royal Mile. Chris was full of great stories and information about the Royal Mile and was an absolute delight. He even called a local restaurant and arranged a dinner reservation for us. We elected not to... Read more

Salome at High Point Holidays helped me plan an incredible trip to Scotland. We visited cities and villages we had not visited before and had wonderful excursions and experiences. On our arrival day in Edinburgh, tour guide Chris Walker met us at our hotel and took us on a walking tour of the Royal Mile. Chris was full of great stories and information about the Royal Mile and was an absolute delight. He even called a local restaurant and arranged a dinner reservation for us. We elected not to rent a car so Salome tailored our itinerary so we could take advantage of the excellent rail services. All of our tickets were purchased for us and all the details were included in our Road Book. It was much easier than we expected to travel by rail. St. Andrews was our first stop. We stayed at the lovely Albany Hotel steps away from the cathedral ruins and the castle. The shopping and dining options abounded even for someone like me who eats gluten-free. In Pitlochry, we enjoyed the Black Spout trail and waterfall. Next, we had a 5 star falconry experience at the Bird of Prey Center in Loch Lomond. We had a whole hour with a falconer and three different gorgeous birds. The center is an absolute treasure for educating the public and conserving the world's birds of prey. Our final city was Sterling. We enjoyed visiting the Wallace Monument and climbed all the way to the crown! Our visit to Sterling Castle was grand. The history of this majestic palace and military stronghold is so impressive. Edinburgh Executive Travel handled our incoming and outgoing airport transfers in plush comfort.

Hotel Reviews
The Stirling Highland Hotel
Stirling

This hotel is advertised as a 4 star property. Our bedroom at this hotel was dark, rundown and not well maintained. The draperies were hanging askew, the linens and towels were not as nice as all the other places we stayed, and the carpet was stained. The bathroom was particularly disappointing. The wooden panel fronting the tub was chipped and unsightly. On the positive side, the buffet full English breakfast was very good.

Authenticity & Character
As a former high school, the building has tons of character.
Location
Staff
Cleanliness & Comfort
Our bedroom at this hotel was dark, rundown and not well maintained. The draperies were hanging askew, the linens and towels were not as nice as all the other places we stayed, and the carpet was stained. The bathroom was particularly disappointing. The wooden panel fronting the tub was chipped and unsightly.
The Frederick House Hotel
Edinburgh

Comfortable and classic. Clean and well maintained.

Authenticity & Character
Location
Close to the old city
Cleanliness & Comfort
Modern bathroom, beautiful linens, clean
Activity Reviews
Private transfer in town
Private transfer in town
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Comfort and professionalism. It was such a welcome luxury to begin and end our trip with this service.
National Wallace Monument visit
National Wallace Monument visit
Scotland
Quality of Experience
The monument is awe-inspiring. Just do it--climb the spiral staircase and visit the history on each level. The crown is incredible!
Sea Safary around the Isle of May
Sea Safary around the Isle of May
Scotland
Quality of Experience
Guides, Drivers and Staff
Pedro was an amazing source of knowledge about the birds and seals.
Transport
The boat trip was just super fun.
Private Walking Tour of Edinburgh with a Top Local Guide - Two hours
Private Walking Tour of Edinburgh with a Top Local Guide - Two hours
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Chris Walker is personable and so knowledgeable. He went above and beyond by suggesting a restaurant and calling to make a reservation for us.
Loch Lomond Bird of Prey Centre Flying Experience
Loch Lomond Bird of Prey Centre Flying Experience
Scotland

We had an incredible hour with our guide. It was just the two of us, our falconer and three gorgeous birds. We learned so much about the birds and had plenty of time to admire each one up close.

Quality of Experience
The staff is amazing and dedicated to educating the public. The center is so clean and well-maintained. It is so obvious the birds are receiving the best care.
Guides, Drivers and Staff
The staff at the center are taking excellent care of the birds and the facility
Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Jul 10, 2026

Hi Erinn,
Thank you sooo much for your heartfelt review!
I'm so glad that you and Bill had such a lovely time for your third time in Scotland, and that you were able to discover new places and have amazing experiences! Your detailed review is really appreciated, for your guides and accommodations!
Thank you again for choosing us for your trip to Scotland!
All the best,
Salomé & the High Point Holidays Team

Most everything was real good. My only recomm...
Norway | Jun 25 - Jul 7, 2026

J
Jana C.
Denver, CO | Reviewed on Jul 09, 2026
Most everything was real good. My only recommendation would be to ask more about the ages of the travelers and any restrictions they may have. Read more

Most everything was real good. My only recommendation would be to ask more about the ages of the travelers and any restrictions they may have.

Hotel Reviews
Scandic Ishavshotel
Tromsø
Hurtigruten
Nyvågar Rorbuhotell - by Classic Norway
Kabelvåg
Havila Capella
Rosendal Turist hotel
Kvinnherad
Grand Hotel Terminus
Bergen
Kviknes Hotel
Balestrand
Thon Hotel Terminus
Oslo
Local specialist: Katie Acheson-Gray

Tsung/Song/Neo and James were absolutely great guides...
China | Jun 18 - Jul 8, 2026

Maxim
Maxim S.
San Jose, CA | Reviewed on Jul 09, 2026
Tsung/Song/Neo and James were absolutely great guides.
Personally, I would have preferred three days each in Beijing and Shanghai. Given how wonderful the Zhangjiajie National Park experience was, I wouldn't need the Li boat ride.
My worst day was in Zhangjiajie. I was supposed to explore the "downtown" but I don't think I ever found it. The Tower was OK but it was Sunday and stores were closed and I still don't know that it was in the "downtown." Something said to get to the airport... Read more

Tsung/Song/Neo and James were absolutely great guides.
Personally, I would have preferred three days each in Beijing and Shanghai. Given how wonderful the Zhangjiajie National Park experience was, I wouldn't need the Li boat ride.

My worst day was in Zhangjiajie. I was supposed to explore the "downtown" but I don't think I ever found it. The Tower was OK but it was Sunday and stores were closed and I still don't know that it was in the "downtown." Something said to get to the airport three hours before departure; I got there four hours before but only needed 15 minutes to get to the gate. The plane was two hours late, so I spent an unneccessary 6 hours at a boring airport. In general for me, 1-1/2 days in Zhangjiajie would have been enough. In general, I was misled about that part of the trip.
In general, China is awesome and the trip was a wonderful introduction.

Hotel Reviews
Holiday Inn Express Shanghai Zhenping by IHG
Shanghai

Adequate but not special

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus Qingxinyuan Hotel Zhangjiajie
Zhangjiajie
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort

Nice view of river; walk into town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pingyao Grand Theater Guild Hall East Garden

A renewed old mansion

Authenticity & Character
Location
Staff
mostly not available
Cleanliness & Comfort
Door was stuck!
Ramada By Wyndham LuoYang Downtown

Loved the in-house dinner and the breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Beijing Temple of Heaven

adequate and not spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang

sandy from Kim Kim was terrific! Everything f...
Japan | Jun 14 - Jun 25, 2026

V
Vince D.
Los Angeles, CA | Reviewed on Jul 09, 2026
sandy from Kim Kim was terrific! Everything from start to finish was handled with care and great execution. I would use them again and would highly recommend. They were also flexible when we changed our plans on them and were very accommodating. Thank you! Read more

sandy from Kim Kim was terrific! Everything from start to finish was handled with care and great execution. I would use them again and would highly recommend. They were also flexible when we changed our plans on them and were very accommodating. Thank you!

Activity Review
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo
Quality of Experience
Personal handling was great
Food
Guides, Drivers and Staff
Very personable
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 09, 2026
Thank you so much for your wonderful review, Vince! 😊 It was truly a pleasure helping you plan your Japan adventure. I'm so happy to hear that everything went smoothly and that you felt well taken care of throughout the trip. Thank you as well for your flexibility during the planning process. Travel plans often evolve, and I'm always happy to make adjustments to ensure the trip is the perfect fit. Your kind words and recommendation mean so much to me. I really appreciate you choosing... Read more

Thank you so much for your wonderful review, Vince! 😊

It was truly a pleasure helping you plan your Japan adventure. I'm so happy to hear that everything went smoothly and that you felt well taken care of throughout the trip.

Thank you as well for your flexibility during the planning process. Travel plans often evolve, and I'm always happy to make adjustments to ensure the trip is the perfect fit.

Your kind words and recommendation mean so much to me. I really appreciate you choosing Kimkim, and I hope to have the opportunity to help you plan another unforgettable journey in Japan—or elsewhere in Asia—in the future.

Wishing you all the best, and thank you again!

Frequent User of Kim Kim
Italy | Jun 22 - Jul 2, 2026

A
Alycia M.
Chester, PA | Reviewed on Jul 09, 2026
We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had...
Read more

We've used KimKim for three trips. Our first two experiences were outstanding and easily 5/5, which is why our expectations were high for this trip. While we still had a good time overall, this itinerary didn't quite meet the standard we've come to expect.
Two out of the five hotels (Rome, Amalfi) were below average compared to our previous trips, and we wouldn't recommend using those properties for future bookings. We were also disappointed that we didn't have any food tours, which we had been hoping for, and the private boat experience that was planned didn't happen.
Overall, it was a good trip, but it lacked the attention to detail and exceptional experiences that made our previous KimKim trips so memorable.

Hotel Reviews
Parlamento Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Meridiana
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Davanzati
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca Gottardi
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quirinale
Rome

Average hotel, far walk from center of town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy
Venice Gondola Ride
Venice Gondola Ride
Venice

Was so fast and the boat rower didn’t acknowledge us or answer any of our questions. He was texting and on the phone the whole time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Italy
Quality of Experience
Guides, Drivers and Staff
Elliot was amazing and gave us a wonderful experience.
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Spent way too much time on the island of Capri and not enough time on the water swimming and seeing the grottos. We as a group wanted to spend less time in Capri and more time on the water and the staff said no.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Murano and Burano Excursion
Shared Murano and Burano Excursion
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gelato & Biscotti Making Experience
Private Gelato & Biscotti Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina

Sun, Stories & Italy: A Mother–Daughter Adventure
Italy | Jul 1 - Jul 8, 2026

C
Christine D.
Newark, NJ | Reviewed on Jul 09, 2026
The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together! The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential! Read more

The trip was absolutely magical! The trip was great overall - planning went well, we were supported while in Italy, and had so much fun together!

The only complaint would be the heat, but that isn't kimkim's fault. Sun screen and lots of water were essential!

Hotel Reviews
Hotel A La Commedia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We saw a few ants in the bathroom and living room floor. I notified the front desk staff and they said they would take care of it.
Hotel Florida
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roman Pizza Making Experience
Roman Pizza Making Experience
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Private Family City Highlights by Golf Cart
Private Family City Highlights by Golf Cart
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Venetian Highlights Walk
Venetian Highlights Walk
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 11, 2026
Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey. Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences. Thank you again for trusting me with your travels.... Read more

Thank you so much for your wonderful review, Christine! I'm so happy to hear your was such a magical experience. It was a pleasure helping you plan your Italian adventure, and I'm glad everything came together smoothly and that you felt supported throughout your journey.

Italy certainly knows how to turn up the heat in the summer! 😊 I'm glad you were able to make the most of it with plenty of water, sunscreen, and unforgettable experiences.

Thank you again for trusting me with your travels. I hope the memories you made together stay with you for years to come, and I'd love to help you plan your next adventure whenever you're ready!

Alex & the kimkim team!

Great experience planning a two week trip to Vietnam
Vietnam | May 29 - Jun 12, 2026

P
Paulina Z.
Boston, MA | Reviewed on Jul 09, 2026
I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am... Read more

I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am departure) request for fast track assistance on the outbound flight from HCM. I really appreciated Long's responsiveness and thoroughness. His recommendations matched our asks well and he frequently provided multiple alternative options for us to choose from before we finalized everything. Communicating using the Kimkim platform was very easy, especially the ability to provide feedback and ask questions about specific parts of the itinerary. We had a great time on the trip and everything went really smoothly. I'd be happy to work with both Kimkim and Long on another trip in the future. Thank you for all the help!

Hotel Review
Capella Cruise
Halong

Very nice ship, beautiful cabins and nice pool deck. Food was average. Activities were ok - somewhat limited but I think that's pretty standard for the 2 day/1 night cruise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Quick and efficient.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Ngoc Son Residency
Dinner at Ngoc Son Residency
Hue

Very interesting home and host in a beautiful garden. Great conversation. Food was good but not particularly memorable with the exception of the shrimp dish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Very useful. The passport and security lines at the airport were incredibly long - very glad we paid for this service.

Quality of Experience
Guides, Drivers and Staff
Transport
 Coconut Fragrance Cooking Class
Coconut Fragrance Cooking Class
Hoi An

Favorite activity on the trip. It is an authentic local family business run at a small scale and focused on providing a great experience for their customers. The market tour was a lot of fun and very informative. The cooking lesson was very well organized and the food recommendations were great. The seasoning and the dishes were really well chosen.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Paulina, Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam. I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible. Thank you... Read more

Dear Paulina,

Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam.

I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible.

Thank you once again for traveling with us. We sincerely hope to have the pleasure of welcoming you back to Vietnam in the near future and creating even more memorable experiences for you.

Wishing you all the best, and we look forward to seeing you again soon!

Warm regards,
Long

Portugal
Portugal | Jun 22 - Jun 28, 2026

L
Lisa V.
Ashburn, VA | Reviewed on Jul 09, 2026

Our specialist was knowledgeable and recommended some great activities that we did not think of.
All of our guides were amazing. Everything went flawlessly. Great trip!

Local specialist: Janelle Norman

This trip was amazing and everything we asked...
Portugal | Jun 15 - Jun 22, 2026

Lisa
Lisa D.
Seattle, WA | Reviewed on Jul 08, 2026
This trip was amazing and everything we asked for. Lots of historical sites and especially a lot of activity! Adam and Summer did a great job organizing our trip and making sure all the logistics were taken care of. All we had to do is show up and enjoy. We loved each location and all the activities that were arranged. They definitely listened to us and our needs. So grateful for such a wonderful experience. Read more

This trip was amazing and everything we asked for. Lots of historical sites and especially a lot of activity! Adam and Summer did a great job organizing our trip and making sure all the logistics were taken care of. All we had to do is show up and enjoy. We loved each location and all the activities that were arranged. They definitely listened to us and our needs. So grateful for such a wonderful experience.

Hotel Reviews
Hotel Britania Art Deco
Lisbon

Great location. Not near the noise but close and walkable to the sites. Very uniquely decorated and very tastful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Really enjoyed our stay here. Really close to hiking the Algarve cliffs which we took full advantage of. Also, fairly close to the old town which we did walk over for dinner one night. The property is clean and the water views are excellent. The pool was expansive and the breakfast was superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Porto Centro Aliados
Porto

Loved this hotel. It was right in the heart of town. We actually were close to the Portugal football viewing center for the World Cup just steps from our hotel. The beds were comfortable and the breakfast offered many healthy options.

Authenticity & Character
Loved the back patio and garden area. You normally wouldn't see this in the heart of town
Location
Completely walkable to key areas of town
Staff
Cleanliness & Comfort
Activity Reviews
Ponta da Piedade Kayaking Adventure
Ponta da Piedade Kayaking Adventure
Lagos (Algarve)

The best way to see the Algarve is right from the water. We had terrific guides and we kayaked in all the nooks are crannies.

Quality of Experience
The best!
Guides, Drivers and Staff
Transport
🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade
🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade
Lagos (Algarve)

Stunning views along the algarve coast. Took lots of photos of the sunset along the hike. Easy path to view

Quality of Experience
Dolphin Watching & Benagil cave
Dolphin Watching & Benagil cave
Lagos (Algarve)

Enjoyed the boat ride and going in and out of the caves and watching the dolphins swim along the boat. Took lots of videos

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon

A guide Rodrigo was great. He knows Lisbon really well. What a great way to see the sites too!

Quality of Experience
Guides, Drivers and Staff
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon

A must see. Really enjoyed the Palace and Sintra. Enjoyed the personal guide and all the history that was shared.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

Excellent day driving through the Duoro valley tasting local wines and viewing the site. Our guide Andrea was fantastic and really clicked with the group.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 09, 2026

Wow, wow, wow! Loved reading through your thorough review! 🎉 So glad to hear and see the photos that you had a fantastic adventure!

Lagos in the Algarve is truly a special place, and the Cascade Wellness resort is at the perfect spot near the coastal trails!

Summer and I make a great team, and I am glad you had a seamless historic and fun adventure! 🙌

I hope to see you on another kimkim adventure! :)

Amazing Family Trip to the Netherlands & Belgium
The Netherlands | Jun 21 - Jul 1, 2026

B
Beth V.
Los Angeles, CA | Reviewed on Jul 08, 2026
Our trip was amazing! It was wonderful working with our local specialist, Fleur! She asked about our family and the types of things we like to do. She worked with our input to finalize the itinerary, and then took care of all of the arrangements.
It's very difficult to narrow down to a favorite part of the trip, but some highlights were the wetlands canoe trip with Majel outside of Amsterdam, our full day castle sightseeing tour around Dinant with Joris, and our day trip to Delft. All of...
Read more

Our trip was amazing! It was wonderful working with our local specialist, Fleur! She asked about our family and the types of things we like to do. She worked with our input to finalize the itinerary, and then took care of all of the arrangements.
It's very difficult to narrow down to a favorite part of the trip, but some highlights were the wetlands canoe trip with Majel outside of Amsterdam, our full day castle sightseeing tour around Dinant with Joris, and our day trip to Delft. All of our city and/or food tours were amazing as well.
This trip created so many special memories for our family. Thank you to Fleur and KimKim for this amazing experience!

Local specialist: Fleur Tuinte
Fleur
Fleur Tuinte
Local specialist in Nijmegen | Replied on Jul 09, 2026

Hi Beth, thank you for your kind words! It was an honor to be a small part of making these lovely memories possible for you and your family!

Wishing you all the best,
Fleur

Amazing 19 days in Vietnam & Thailand
Vietnam | Jun 18 - Jul 6, 2026

Ana
Ana R.
Mexico City, CDMX, Mexico | Reviewed on Jul 08, 2026
I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and...
Read more

I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and polite, the activities were the type of things I love doing while traveling.
This time I traveled by myself and felt safe the entire time, plus I never felt the need to worry about anything, as everything was already taken care of.
I'm very thankful to everyone on the team, Long especially, for making this an amazing journey.
I'm sure I'll be in touch again soon.

Hotel Reviews
Chanalai Romantica Resort
Phuket

Super friendly staff. The location was ok, where most hotels are. Very near the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Chai The Colonial Hotel & Spa
Chiang Mai

Loved staying here. It was a good location, very nice spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Beautiful hotel, confortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

This hotel is ok, a bit old and outdated, but clean and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

My favourite hotel of this trip. Loved it here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

This was my least favorite place to stay. I only stayed for one night, and while I was getting ready to check out I was looking through the room to make sure I wasn't leaving anything behind only to find trash under the bed... not only was it dusty there was a plastic bottle, a tissue and a Qtip. I felt very disgusted knowing the room I slept in hadn't been clean before. The walls were also dirty and the soap dispensers empty. I left this feedback while checking out and the staff approached me, apologised and didn't charge me for one drink I had. They took notes and photos and assured me they would work on improving, which I do appreciate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Super friendly staff. I really liked this location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai City Tour with Tuktuk (N)
Half day Chiang Mai City Tour with Tuktuk (N)
Chiang Mai

Cool tour. Got to see the city, learn about it, make a ring. My guide was very sweet and super knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay

Nice views

Quality of Experience
Guides, Drivers and Staff
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Useful

SkyWalk - Full Day at Elephant Nature Park
SkyWalk - Full Day at Elephant Nature Park
Chiang Mai

Beautiful experience. So important to know it's an ethical park and everything is done with the elephants' wellbeing in mind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Lots of fun. The guide knew a lot of locals so that made the experience better.

Quality of Experience
Guides, Drivers and Staff
Transport
Colors of Bangkok - Joint in group
Colors of Bangkok - Joint in group
Bangkok

Very fun day! Got to see a market, had great food, biked, learned about the culture. I really liked this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Cham Island Full day Snorkeling tour
Cham Island Full day Snorkeling tour
Hoi An

It was ok, but too crowded and too far for me. You spend a lot of time getting there, so if you don't love it, it doesn't feel like it's worth it. The snorkeling spot wasn't that good... there wasn't too much to see.

Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

Favourite night! Everything was incredible, our jeep, the tour, the food, the guide. Loved this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

Sadly, one of my least favourite experiences. I say sadly, because my guide was great, he was friendly and engaging. He tried to make this a great day. However, the island had some things I disliked: horse pulling carriages, crocodiles being bred for leather, snakes for photo ops. It didn't feel right. The river canoes were very nice and visiting the temple was good too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tra Nhieu Village - Kim Bong Eco Tour
Tra Nhieu Village - Kim Bong Eco Tour
Hoi An

One of the funnest experiences on this trip. My guide was great, took me to some very local spots.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay

Really beautiful views, the Cruise itself wasn't great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Join Cooking Class and Market Tour in Hanoi
Join Cooking Class and Market Tour in Hanoi
Hanoi

Lots of fun, made some delicious food!

Quality of Experience
Food
Made by us!
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi

Really stunning place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Ana, Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests. I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip. Please rest... Read more

Dear Ana,

Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests.

I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip.

Please rest assured that I will discuss your feedback with my team, as well as with our service partners, to ensure we address these concerns and improve the quality of our services in the future. Your comments are invaluable, and we take them very seriously.

Thank you once again for traveling with us and for sharing your experience. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back to Vietnam one day, so we can provide you with the experience you originally expected.

Wishing you all the best!

Warm regards,
Long

Active family trip to Netherlands and Belgium
The Netherlands | Jun 21 - Jul 1, 2026

David
David V.
Los Angeles, CA | Reviewed on Jul 08, 2026
Fleur planned an excellent trip for us. Sure went through several iterations before we had the perfect trip planned and she was very responsive to us. We particularly enjoyed the multiple private tours she arranged (both walking and biking) in each city we visited. The canal canoe tour was a great break from the busy city. Our castle sightseeing day trip out of Dinant with Joris was a highlight for the whole family. Our accommodations were mostly perfect. The heat wave (outside of everyone's... Read more

Fleur planned an excellent trip for us. Sure went through several iterations before we had the perfect trip planned and she was very responsive to us. We particularly enjoyed the multiple private tours she arranged (both walking and biking) in each city we visited. The canal canoe tour was a great break from the busy city. Our castle sightseeing day trip out of Dinant with Joris was a highlight for the whole family. Our accommodations were mostly perfect. The heat wave (outside of everyone's control) made the nights in Dinant without air conditioning a bit miserable. But the location was perfect to walk into town. Fleur was very helpful when we ran into challenges (like cancelled trains or unresponsive taxi services). Overall, I would not hesitate to use Kimkim for our next vacation.

Hotel Reviews
s'Ameuse très Bien
Dinant

Great location to walk into the town center or along the river. Quiet street. Very clean. There was not hand soap for the kitchen or bathroom. And there was no soap for the shower. The lack of soap in the shower is understandable, but no hand soap in the bathroom was not great. I understand that A/C is uncommon in a house like this. But it would have been lovely if they had a couple fans for the bedrooms.

Authenticity & Character
Location
Eric Vökel Amsterdam Suites
Amsterdam

Beautiful and clean. The blackout curtains were magical. Great location for getting to the central station or anywhere in Amsterdam. The in-room laundry was very convenient (but quite slow ~5 hours per small load, so plan accordingly if you are needing to do laundry). Very friendly staff at the front desk.

Authenticity & Character
No real problems. Just kind of vanilla.
Location
Easy walking distance to the central station and to the heart of the old city.
Staff
Cleanliness & Comfort
Activity Reviews
Outdoor Adventure
Outdoor Adventure
Dinant
Castle sightseeing day trip from Dinant
Castle sightseeing day trip from Dinant
Dinant

Joris thought of everything and was very personable. 10/10!

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Resistance Museum
Amsterdam - Resistance Museum
The Netherlands

Best museum in Amsterdam. Underrated to be sure.

Local specialist: Fleur Tuinte
Fleur
Fleur Tuinte
Local specialist in Nijmegen | Replied on Jul 09, 2026

Hi David, thank you for taking the time to review the trip - your feedback is very much appreciated. I'm very glad to hear that you - despite the heat - enjoyed your time with your family in the Netherlands and Belgium.
Wishing you all the best,
Fleur

Aleksandra was amazing. We had such a great ...
Ireland | Jun 29 - Jul 5, 2026

M
Michael N.
Atlanta, GA | Reviewed on Jul 08, 2026

Aleksandra was amazing. We had such a great time and she was so helpful. As with any travel, adjustments need to be made. Aleksandra was incredibly responsive. Our trip was what we had hoped it would be. My wife and I would definitely use her again.

Local specialist: Aleksandra Sheb

Great at implementing our wishes!
Iceland | Jul 1 - Jul 7, 2026

M
Mark S.
Chelan, WA | Reviewed on Jul 08, 2026
From our initial contact to the end of the trip, this was a wonderful experience. The accommodations were on point to our desires for this experience, the activities were enjoyable and all transfers were timely! I believe Noga and the rest of the team heard our wishes and implemented them very well. Read more

From our initial contact to the end of the trip, this was a wonderful experience. The accommodations were on point to our desires for this experience, the activities were enjoyable and all transfers were timely! I believe Noga and the rest of the team heard our wishes and implemented them very well.

Activity Reviews
Sturlureykir Horses Stable Visit
Sturlureykir Horses Stable Visit
Iceland

Pleasant and knowledgeable guide, farm with history and care.

Quality of Experience
Guides, Drivers and Staff
Whale Watching RIB Boat
Whale Watching RIB Boat
Iceland

Wonderful experience. The guide was personable and professional. The captain competent. The boat was solid and we felt very safe and comfortable.

Quality of Experience
Lots of Puffins up close and dolphins and whales!!
Guides, Drivers and Staff
Transport
Local specialist: Noga Heyman

Stellar Family Trip to Spain
Spain | May 24 - Jun 6, 2026

Andrea
Andrea S.
Louisville, KY, USA | Reviewed on Jul 08, 2026
Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and...
Read more

Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and really made everything so personalized and fun.
The Sagrada Familia was so beautiful.
The caves in Nerja were amazing, as was the town of Frigiliana. This was a great way to slow down a bit and enjoy the pace of a smaller town.
We loved Valencia and the Science museum campus.
In Madrid, we went to Euphoria - Art is in the Air, which is an inflatable art exhibition. It was so cool to see and interactive for the kids. We really want to see it again in Chicago.

Overall, we loved the people, food, sights, and lifestyle in Spain. We thank Marina so much, and all our guides, for a wonderful trip!

Hotel Reviews
Dear Hotel Madrid
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just a lot of issues at check in with AC not working and tvs not streaming. The rooms are not as great as other Spain hotels.
Boutique Hotel Luna Granada Centro
Granada

Simple but thoughtful design. The pool is a little small, but the location is very good and staff were helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga

We loved the location of this hotel and had the BEST corner front room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SAMAN HOTEL BOUTIQUE
Valencia

The staff here were VERY helpful on transportation guidance and recommendations

Authenticity & Character
The pool and courtyard are a surprising treat for a long day
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Tile Painting Experience
Traditional Tile Painting Experience
Granada

A fun way to learn about the tile and get to sit down and relax with art

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Perfect first night activity in Barcelona

Quality of Experience
Food and each location were wonderful!
Food
EVERYTHING! The fried tomatoes, spinach croquetas, and morcilla. All the wine of course! And vermouth
Guides, Drivers and Staff
Boris was funny, knowledgeable and just genuinely great to be on tour with
Transport
Kids’ Journey Through Madrid with Activities & Snacks
Kids’ Journey Through Madrid with Activities & Snacks
Madrid

This was the best way to see some of Madrid's sights while also keeping the kids engaged and interested. We loved this tour and it was the perfect length for time and distance.

Quality of Experience
Guides, Drivers and Staff
She did an amazing job with the games and scavenger hunt style work for the kids. They loved looking for the answers each place we went.
Transport
Guided Visit of Alhambra for Families
Guided Visit of Alhambra for Families
Spain

The Alhambra is such a beautiful place to see and walk around in. And I loved learning about the history and culture that shaped it. I would not visit here with young children, unless they are very much into walking around and looking at buildings. It's hard for children that need more movement and action.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Nerja & Frigiliana: Andalusian White Villages
Discover Nerja & Frigiliana: Andalusian White Villages
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Spain

We loved this chance to see and swim in the coast. Stepan was great with our kids. The landscape was beautiful and we had such a nice day on Costa Brava. It was not crowded and we had a great meal after on the beach.

Quality of Experience
Guides, Drivers and Staff
Our guide was so great with the kids - answering their questions, helping them with the kayak, pulling them around in the kayak, talking to them about the marine and plant life. Terrific!
Transport
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut

Epic Family Vacation to Iceland
Iceland | Jun 19 - Jun 28, 2026

Katherine
Katherine T.
Austin, TX, USA | Reviewed on Jul 08, 2026
Last summer my family (7-year-old daughter, 9-year old son, me and my husband and my parents) decided 2026 was the year for our bucket list trip to Iceland. We decided to work with KimKim again after the wonderful experience we had the summer before traveling to Japan. I reached out to KimKim last June to start planning and they put me in touch with Gummi, our Icelandic travel coordinator and who ended up being our tour guide and driver who was with us for most of our trip. More to come in a... Read more

Last summer my family (7-year-old daughter, 9-year old son, me and my husband and my parents) decided 2026 was the year for our bucket list trip to Iceland. We decided to work with KimKim again after the wonderful experience we had the summer before traveling to Japan.

I reached out to KimKim last June to start planning and they put me in touch with Gummi, our Icelandic travel coordinator and who ended up being our tour guide and driver who was with us for most of our trip. More to come in a moment on Gummi the guide.

As our travel coordinator, Gummi was incredibly responsive and helpful in shaping our vacation. He helped us prioritize the areas of the country that best aligned to the vacation we were looking for, he helped us pick activities and excursions that were great for the kids and my parents alike, and he strongly suggested we didn’t miss out on seeing highlands of Iceland which ended up being most of our group’s favorite part of the trip. His hotel and restaurant recommendations were wonderful; every meal was fantastic.

As a guide, we couldn’t have asked for more!
Gummi’s knowledge of the country, from its history and the Viking Sagas to the volcanoes and eruptions that have shaped the landscape, to the glaciers, and Nordic mythology, his expertise was so impressive. Some of my favorite parts of the trip were hearing Gummi and my son swap their favorite stories about Odin, Thor and the rest of the Nordic gods:). He was so engaged with all of and also was great at managing the time he was with us and when we had time as a family. Yes we could have rented a car and driven ourselves stop to stop but we would have missed out on so much each day that we learned, thanks to Gummi. The conversation in the van rides from destination to destination was as enjoyable as the stops!

We are so grateful to Gummi and KimKim for this amazing experience. It’s our favorite family vacation yet and we give so much credit to Gummi for taking wonderful care of us and treating us like family!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 10, 2026

Thank you for the kind review Kathy!
If I had to review you guys I'd give you 6 out of 5 stars haha! My knowledge of Nordic Mythology sure was tested haha, Mo really is an expert for his age, I was honestly impressed by his knowledge!
I miss him and Amelia, and of course all of you guys already!
Give my love to the whole family!
Your friend in the north
Gummi

Great variety in northern Iceland
Iceland | Jul 1 - Jul 7, 2026

R
Rebecca T.
Seattle, WA | Reviewed on Jul 08, 2026

Really appreciated the variety of the 3 different hot springs. Hotels were all great and again, quite different. We’re very glad to have driven north to see that part of the country (less touristy) and then fly back south. Thank you for a wonderful trip! We will definitely consider KimKim for future travel.

Local specialist: Noga Heyman

Adventures to adore
New Zealand | Jun 24 - Jul 7, 2026

Amanda
Amanda O.
Newark, NJ | Reviewed on Jul 08, 2026
This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of... Read more

This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of our guides kept us going! We loved getting to learn more about Maori stories and history, and we still talk about meeting that cheeky kea during the Kapiti Coast tour in Wellington. My friend particularly adored her spa experience at Wai Ariki. I would also like to mention that we appreciated how exceptional our tour guides were. They all had such personality and warmth, and we were so grateful for the intimacy of the tours. We were also pleasantly surprised by having spots reserved for us during the ride to the Walter Peaks farm dinner! Thank you so much for arranging all the details of our trip; this made our time here so relaxing, and we felt that we were in good hands. Overall, we made so many memories during our time here in New Zealand!

Hotel Review
M Social
Auckland

This was a beautiful hotel, and its location meant that we could get a quick start to our all-day visit to Waiheke Island! The breakfast spread was incredible. Very comfortable and clean space!

Authenticity & Character
Gorgeous and fun decor!
Location
Perfect walking distance to amazing bakeries and restaurants.
Staff
They gave us extra blankets when needed!
Cleanliness & Comfort
So clean and very generous with amenities.
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jul 08, 2026
G'day Amanda, Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did. It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking... Read more

G'day Amanda,

Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did.

It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking landscapes and Māori culture to the amazing local food and warm Kiwi hospitality.

I'm especially happy to hear you enjoyed the Mt. Tarawera hike, Wai Ariki, the Kapiti Coast tour, and the Walter Peak Farm experience. It's so wonderful to know they made such a lasting impression and helped create unforgettable memories.

Thank you again for trusting me to plan your journey. It was a pleasure being part of your adventure, and I hope New Zealand welcomes you back again someday!

If you plan on traveling again to the South Pacific, you know who to call. :)

Cheers,
Paula
[email protected]

Charlotte with kimkim did a wonderful job hel...
Australia | Jun 27 - Jul 4, 2026

J
Jason M.
Kansas City, MO | Reviewed on Jul 08, 2026

Charlotte with kimkim did a wonderful job helping plan my family’s vacation. On very short notice, she put together a wonderful plan going from Adelaide to Melbourne along the great Ocean Road. She was always very responsive to all of the many questions that I had. I would not hesitate to use them again.

Local specialist: Charlotte Piper
Charlotte
Charlotte Piper
Local specialist in Sydney, Australia | Replied on Jul 08, 2026
Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you...
Read more

Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you ever decide to come back and explore more of Australia or perhaps New Zealand or Fiji—I would be absolutely delighted to help you plan your next adventure.
Wishing you and your family all the very best, and thank you again for your kind words.
Warm regards,
Charlotte

Japan the Sandy Way!
Japan | Jun 25 - Jul 7, 2026

Elise
Elise A.
Hollywood, FL | Reviewed on Jul 08, 2026
We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan. From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems,... Read more

We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan.

From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems, cultural experiences, incredible food, and unique activities.

We traveled through Tokyo, Kanazawa, Osaka, Kyoto, and Hakone, and somehow managed to fit more into 13 days than we thought possible. In fact, several locals commented that they couldn’t believe how much we experienced in such a short amount of time! Despite the packed schedule, the trip never felt chaotic because every detail was so well organized.

What truly set Sandy apart was her knowledge, flexibility, and responsiveness. She patiently worked through countless revisions as we refined our plans, always offering thoughtful suggestions and creative ideas that made the itinerary even better. Throughout the planning process, she was incredibly easy to work with and consistently responded quickly to every question we had.

It’s clear that Sandy genuinely cares about creating unforgettable experiences for her clients. If you’re planning a trip to Japan, do yourself a favor and work with Sandy - you won’t regret it!

Hotel Reviews
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
Kyoto

This hotel is fine - nothing too special but in a nice location and clean. The rooms are small and the staff is not exceptionally friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Osaka

What a FUN hotel in a great area of Osaka. The room was gorgeous with an excellent view, lots of space and the breakfast was also incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Sanraku Kanazawa
Kanazawa

The hotel couldn't be in a more perfect location, right outside the famous Omicho Market. This hotel was also exquisite and the staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE GATE HOTEL TOKYO by HULIC
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

This ryokan was terrible and I definitely wouldn’t recommend anyone stay there. We expected it would be “rustic” and more traditional but it was nothing like the photos online, was very old with paint chipping and broken doors, had mold, a very strong mildew smell and the private onsen was smaller than a regular bathtub. They also did not understand our dietary needs and it made for a pretty uncomfortable stay and awkward interaction with the staff when we told them what we couldn’t eat at different parts of the kaiseki dinner. We relocated to Tokyo for the last night because we really couldn’t stay there. It’s hard to believe a night there is $500+ considering the condition the property is in.

Authenticity & Character
Old and dirty and moldy
Location
Very hard to access
Staff
Did not understand our dietary needs at all. For $500+ a night this is not expected.
Cleanliness & Comfort
Old smelly moldy and overall gross
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 08, 2026
Hi Elise, Thank you so much for taking the time to leave such an amazing review. I'm so happy to hear that your first trip to Japan turned out to be such a memorable one. It was great working with you throughout the planning process, and I really enjoyed all of the revisions and discussions we had to build an itinerary that fit exactly what you were looking for. I also appreciate your honest feedback about the Hakone ryokan. I'm truly sorry that it didn't live up to your expectations.... Read more

Hi Elise,

Thank you so much for taking the time to leave such an amazing review.

I'm so happy to hear that your first trip to Japan turned out to be such a memorable one. It was great working with you throughout the planning process, and I really enjoyed all of the revisions and discussions we had to build an itinerary that fit exactly what you were looking for.

I also appreciate your honest feedback about the Hakone ryokan. I'm truly sorry that it didn't live up to your expectations. Feedback like yours is incredibly helpful, and I'll definitely keep it in mind when recommending accommodations in the future.

Thank you again for trusting me with your trip, and I hope I'll have the chance to help you plan another Japan adventure someday!

Best,
Sandy

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.