Kimkim Trip Reviews

Our family of four (two adults, two kids ages 11 and 12) just returned from an 8-day trip to Costa Rica — our first time — and it was incredible. Elena, Nancy & Adrian at Serendipity Adventures planned everything: airports transfers, two fantastic properties (Arenal Springs Resort and Hotel La Mariposa), and a full slate of daily adventures across Arenal/La Fortuna and Manuel Antonio.

The itinerary was perfectly paced. We hiked Arenal Volcano and the La Fortuna Waterfall and walked the hanging bridges above the rainforest canopy with our excellent and personable guide Mariano, we went whitewater rafting on the Sarapiquí River (Flow Trips was great!), flew through the trees on Sky Adventures zip lines, explored Manuel Antonio National Park with a guide (big shoutout to Soccio and his son/CR's next best guide, Luther, from Endemic Birds), and wrapped up with a catamaran cruise. Every activity was age-appropriate and kept the whole family engaged. All pickups, transfers, and logistics were handled seamlessly — we never had to figure anything out on our own.

There was one minor hiccup on our first full day where a miscommunication about pickup time caused us to miss an excursion, but Elena and Adrian jumped on it immediately and made adjustments to make it right. That was the only issue across the entire trip, and how they handled it actually reinforced our confidence in them.

If you're considering Costa Rica and don't want to deal with the stress of coordinating everything yourself, I'd highly recommend Serendipity Adventures. Elena was responsive, knowledgeable, enthusiastic, and clearly knows the country inside and out. We'd book with them again without hesitation.

Our week in Seoul was more than we ever could have imagined. Prior to our trip, we had lots of questions and Jessica answered every question thoroughly and completely. From the moment we arrived at the airport, we were picked up and driven to our hotel which was perfect! It was so nice and perfectly located to everything we could want or need. Our private guide, Hera Kim, picked us up on our first day and we were off and running. Gyeongbokgung Palace and hanbok rental was our first adventure and she guided us through and explained the history behind it all. Everything we did and everywhere we went, she gave us detailed information and descriptions. I felt super comfortable with her and we became good friends! Also, our private cooking class with Yum2Lab, Esda, was incredible. We were lucky enough to be in the class by ourselves so she gave us her undivided attention and we learned so much. The meal we prepared was delicious and she explained everything and was so sweet and friendly.

If we ever return to Seoul, we will definitely go through kimkim again and request the services of Hera. She was absolutely incredible! She took all the pictures we could have asked for without having to ask! Our day at the DMZ was amazing. Although fast paced and busy, we could not have navigated that without her. We learned so much from her and hope anyone who visits Seoul can have someone like her to guide them through. It's always a challenge traveling to a foreign place but she made us feel right at home and like a great friend!

Hotel Review

Stanford Hotel Myeongdong

We enjoyed the hotel very much. The staff was super helpful and friendly. We spent a little time in the hotel bar and the lovely young lady who waited on us both times was incredible. So sweet and friendly!

Authenticity & Character

Location

Perfect location! Steps away from anything you could wish for!

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Korean DMZ and Hongdae Shopping Street Tour

Seoul

Hera Kim gave us a quick history recap before we left and was right by our side for the entire day. We could not have done it without her help!

Seoul City Tour with Cherry Blossom Spots: Yeouido Park and Namsan

Seoul

The day was perfect! Thanks to our guide, Hera Kim!

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience

Seoul

We

Quality of Experience

Food

It was delicious! We ate all of it!! Definitely the best meal of the entire trip!

Guides, Drivers and Staff

Esda was incredible. We took taxi and he was a little hard to communicate with and had trouble finding the place but we eventually made it.

Transport

It was a bit confusing trying to get to the location. We were not aware that we had to arrange our travel on our own. The hotel called the taxi for us but the driver had some trouble locating the address. Thankfully, our cooking instructor was waiting for us and even called to make sure we were coming.

We started working with Doris over a year before our trip and had to postpone until March 2026 due to family illness. Doris told us no-problem and picked up our trip planning as soon as we were able to travel - and she did a FANTASTIC job for us! Our trip was very active with many different cities, flights, hotels, and activities - everything was flawlessly organized. Using an in-country expert makes a huge difference as we wouldn't have had the expertise or contacts to organize the trip. Our hotels, while not chain's known to us were all very nice - much cleaner and more luxurious than an average US Marriottt. The food was equally high quality and the service outstanding - warm and welcoming. Our tour guides - 3 of them during the trip - were all knowledgeable and eager to assist us and to showcase their home region. Transportation was easy with a dedicated driver in clean and safe vehicles always available to maneuver chaotic streets carefully and calmly. It's really nice to come off a 14-hour flight and have someone with a sign waiting for you to help with your bags and take you to your hotel! Overall, I can't say enough good things about Doris and about KimKim. I highly recommend both!

My every request was met and every wish that I had while in Fes, was fulfilled. What more can I say. Great job with the communication. Wonderful accommodations. Safe and informative (and accommodating) guide. I would definitely contact Hassan and KimKim for my future travel in that part of the world.

Hotel Review

Riad Farouzi Fes

Fes

The Riad is beautiful. The staff are accommodating and extremely polite. Ibram is the best!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fes walking guided tour : No drive

Fes

Mind blowing! The history .. the architecture. The people and their skill. All was made possible and enjoyable for me. My guide, Ayoub listened to what was of interest to me and surprised me often with getting to experience it all.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pottery & Mosaïc workshop

Morocco

It was even more than I ever dreamed it could be. I had been fascinated with zellige for many many years and saw a video that convinced me that I had to go. I almost cried when I saw it. I cried later watching the video and I may even cry now as the memory of it all has resurfaced as I write this. These are tears of joy! Thank you to all who made it possible for me to do this.

Quality of Experience

Guides, Drivers and Staff

Transport

A really incredible trip and very well organised by Sangita and team. They were very attentive at all times and the guide and porter were good company on our 3 day hike. I would definitely like to work with them again on our next trip to a rap, which hopefully won’t be too far in the future.

I traveled to Chile for three weeks in March. I spent the first week on Easter Island (Rapa Nui), the second in the Atacama Desert, and in the third week, three friends joined me for a trip to Patagonia.

I have to say, the experience was truly exceptional—far beyond my expectations. I was constantly in awe of the breathtaking scenery and the sheer beauty of the landscapes. I was also deeply impressed by the outstanding service and attention to detail provided by the local specialists, especially Lorena and Vale, as well as the local operators.

What I cherished most was the sense of being fully immersed in nature and present in each moment. I am so glad I made this journey to Chile—it was an unforgettable experience.

This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day!

Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the trees, and climbing up the ruins to see the amazing views from above is something we will never forget! My one critique is that a couple of the activities that we had planned on the itinerary were not what was described for us. We were put in a large group tour to Chichén itza when we were told it would just be a small group tour and it felt very rushed that whole day. Other than a couple discrepancies like that between the itinerary and what really happened, the trip went smoothly and kimkim did a great job helping us plan it. Thank you kimkim!

The very best of Costa Rica!
Meeting our driver Esteban at the airport was very convenient. He was very accommodating and friendly. He gave our group valuable advice and recommendations. The hotel in La Fortuna was very clean and within easy walking distance to the town square. Included daily breakfast was good. Kids enjoyed the pool.
All activities were awesome - the horseback riding, hike to Fortuna waterfall, chocolate tour, cooking class, Ecotermales hot springs (the best buffet dinner ever!), hanging bridges, zip lining, and the catamaran cruise in Tamarindo. What a great variety of experiences! Costa Rica is the best. Pura vida!

Hotel Review

Hotel Arenal Montechiari

La Fortuna

Very clean, comfortable. Friendly staff. Good breakfast included daily. Close to the town square.

Authenticity & Character

Cute individual cabins surrounded by beautiful greenery.

Location

Easy walking distance

Staff

Very friendly

Cleanliness & Comfort

Activity Reviews

Catamaran Sailing Excursion

Costa Rica

This sailing excursion was more than I anticipated! Good drinks, great food, friendly crew.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Traditional Cooking Class - Dinner

Arenal/La Fortuna

So much fun! The cooking class was well-organized. Doña Rosa and her assistant were very good with the kids by letting them take part in the preparations.

Rainforest Chocolate Tour

Arenal/La Fortuna

Fun and informative! Kids loved our presenter.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Guided Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Very friendly and knowledgeable guide. Interesting hike.

Quality of Experience

Guides, Drivers and Staff

Transport

EcoTermales Hot Springs Experience with Meal

Arenal/La Fortuna

Very clean pools. Awesome buffet meal included.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Horseback Riding Tour

Arenal/La Fortuna

Horses were well-trained trail horses. Staff were very helpful.

Quality of Experience

Guides, Drivers and Staff

Transport

Decided to go to Portugal with about a month's notice. João listened to my rambling because I was unsure about anything other than when we would arrive and depart Portugal. João patiently adjusted the plans as I added people, removed people, added requests, and changed my mind. Once our group finally arrived, we really appreciated João's daily report on what to expect and the details for the following day. João arranged for Richardo to drive us from Lisbon to Porto and around, and back to Lisbon. Ricardo was a wonderful driver and guide over the few days we spent with him. Ricardo was so kind and made many wonderful suggestions. We also spent time with Carlos as we toured from Lisbon to Sintra to Oeiras. My husband, who always sits in the front passenger seat, really enjoyed the discussion and the perspective on Portugal's history and current events. Carlos made food recommendations that were spot on. We also spent most of one day on a walking tour with Claudia. We loved learning about a day in the life of the average Portuguese living in the capital city, surrounded by so much history and beautiful structures. We laughed so much with Claudia as her sense of humor aligned perfectly with ours. Everyone with Kimkim proudly shared their beloved hometowns and country with our group, making our time in Portugal feel like more than just a spur-of-the-moment getaway. I highly recommend and trust Kimkim to make all of our trip arrangements in the future, including when we, one day, return to Portugal.

Activity Reviews

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

The food was delicious. The performance was moving. The venue was incredible. I would have liked the venue to provide some history of the establishment, the performance, and the artist, as well as a timeline of the evening.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dropped us off at the front door

The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver

Portugal

Everyone loved the drive, the boat ride, and the lunch at the winery.

Quality of Experience

Guides, Drivers and Staff

Ricardo was amazing

Transport

Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata

Lisbon

Quality of Experience

Guides, Drivers and Staff

Claudia was amazing

Transport

We walked and rode the public elevators.

We stayed in San Jose, La Fortuna, and Tamarindo. Each accommodation was exactly what I was looking for, it had local flare but enough accommodations and food choices for my children. I saw lots of wildlife, had great guides, the transports were on time and friendly, everything was as I expected. The kimkim team was very easy to work with and had great recommendations to guide me to what I wanted. It was a great planning experience with Kat in particular, she revised our plan like 6 times until it was exactly what I wanted!

Review: Exceptional Service with One Major Location Flaw
I recently completed a trip to India organized through kimkim, and I wanted to share my feedback on the experience.

The Highlights: Transport, Guides, and Dharamshala
Overall, the logistics were excellent. The midday pickups and the long-distance transfers—including the drive to the Taj Mahal in Agra—were very comfortable and well-managed. The guides were professional and friendly throughout the journey.

However, I want to give a special mention to the team in Dharamshala. The taxi driver and the guide, both named Sono, there truly went above and beyond. Their efforts to ensure I was comfortable exceeded all expectations. Not only were they incredibly competent, but they were also genuinely kind and attentive. They made that part of the trip unforgettable.

The Accommodations
The hotel in Dharamshala was fantastic—it had a beautiful atmosphere and a stunning view. I felt completely at home there.

Regarding the hotel in Delhi, the property itself was good in terms of facilities and breakfast. However, the location was a major issue. After an exhausting 18-hour journey, I was checked into a hotel on a main road in an area that felt very unsafe for a solo Western woman to walk around. There was no possibility of stepping out for a meal or a short walk. I felt "locked in." There are many wonderful areas in Delhi where a tourist can safely walk around, and I was disappointed that such an inconvenient location was chosen for my arrival.

Breakfast and Planning
One point of frustration was the breakfast logic. Although it was discussed otherwise, I missed breakfast for two days because of early departures (e.g., leaving for Agra at 6:00 AM). Instead of being provided with a lunch box—which is standard practice in many other countries like Turkey, Egypt, etc., I was told we would "stop on the way," where I then had to pay for my own meal. I expected better coordination regarding included meals during early excursions.

Final Verdict
The human element of this trip—the guides and drivers—was a 10/10, especially in Dharamshala. If the company improves its hotel selection in Delhi regarding safety and walkability, and fixes the "breakfast box" logistics, it would be a perfect service.

Hotel Reviews

Surya Mcleod, Mcleodganj,

The Experience My stay in Dharamshala was wonderful. The room was absolutely beautiful and very tastefully decorated. What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease. I felt very comfortable and at home throughout my stay.

Authenticity & Character

The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.

Location

What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease

Staff

Service and Dining The staff were incredibly friendly and welcoming. I also want to highlight the breakfast, which was excellent. There was a very generous variety of options, and everything was delicious and high quality. The Location The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.

Cleanliness & Comfort

Beautiful room and breathtaking views – a wonderful stay The Room and View The room was absolutely beautiful and very tastefully furnished. I felt incredibly comfortable there. The highlight was definitely the fantastic view of the nature; it was breathtaking and created such a peaceful atmosphere. Service and Breakfast The staff were exceptionally friendly and helpful. I was also very impressed with the breakfast—it was a huge spread with a great variety of delicious options. It was a perfect start to each day. The Bathroom (Areas for Improvement) The only real downside was the bathroom. It didn't quite match the high standard of the rest of the hotel. Some of the fixtures were broken, and the toilet was very low, which made it a bit uncomfortable to use. Overall, the bathroom lacked the comfort and quality that was so evident in the living area and the rest of the property. Conclusion The hotel is very well-located and offers great hospitality. If the bathrooms were updated to match the beautiful rooms, it would be a 10/10 experience!

Deventure Sarovar Portico

Here is a review for the Delhi hotel: Great facilities and staff, but a difficult location for solo travelers Rating: 3/5 stars (Recommended for the interior, not the location) Pros: Amenities: The hotel itself is well-maintained. The rooms are well-equipped, and the overall decor and facilities are of a high standard. Breakfast Quality: When I was able to eat there, the breakfast was excellent with a good variety of options. Cons: Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all. Logistics/Service: I was disappointed by the lack of flexibility regarding early departures. Despite leaving at 6:00 AM for excursions, the hotel did not provide a packed breakfast or a lunch box. In my experience traveling to other countries, this is standard service. Having to buy my own breakfast on the road because the hotel couldn't provide a box was quite frustrating. Final Thought: If you only need a place to sleep and will be picked up at the door by a driver, the hotel is very nice. However, if you value walkability and a safe-feeling neighborhood to explore on foot, I would recommend looking elsewhere.

Authenticity & Character

Great facilities and staff

Location

Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all.

Staff

Great facilities and staff

Cleanliness & Comfort

The hotel’s interior and room amenities were excellent. The bathroom was perfectly fine—clean, modern, and everything functioned well. The room itself was very well-equipped and comfortable. However, I found the mattress to be far too soft. While bed preference is subjective, it was quite difficult for me as I have back issues and require more support.

Activity Reviews

Arrival Dharamshala and transfer to Mcleodganj

Dharamshala

Quality of Experience

Guides, Drivers and Staff

Transport

Half-day tour of New Delhi and visit Humayun’s Tomb, a UNESCO World Heritage Site

India

Last Day in Delhi I am unable to provide a review for my final day in Delhi because I never got to experience it. My flight from Dharamshala back to Delhi was canceled without a replacement. As a result, I had to be driven four hours to a different airport and did not arrive back at the hotel until very late in the afternoon. Because of these travel complications, I had no time left to see any of the city before my departure. It was a shame to miss out on the final part of the itinerary due to these logistical issues.

Free Day to visit The Monasteries

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to BhagSunag Temple and Waterfall

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Agra

India

The Drive & Logistics The trip to the Taj Mahal was a comfortable drive, and the transportation was high quality as usual. However, the start of the day was frustrating. After an 18-hour journey from Germany and arriving late the previous afternoon, I had to leave at 6:00 AM without any breakfast. Even though it was planned differently, no breakfast box was provided. The Experience at the Monument The Taj Mahal itself is beautiful, but the experience was a bit exhausting. I was approached constantly by people wanting to take photos. While I am perfectly capable of saying "no" myself, after the 100th time, it becomes draining. I would have appreciated it if the guide had been more proactive in shielding me from these interruptions so I could enjoy the monument in peace. The Food Situation I want to clarify that I handle heat and spicy Indian food very well—I ate street food in Dharamshala with no issues at all. In Delhi, I was told I should eat at the hotel because the food "outside" is too spicy, yet the restaurant I was taken to after the Taj Mahal served food that was nearly inedible due to the spice level. It felt like a test rather than a meal. I prefer to choose where I eat myself, as I know my own limits best. Final Thoughts While it was a nice excursion and a comfortable trip, it simply did not compare to the magic of Dharamshala. It was a good experience to see the Taj Mahal, but the logistical hiccups and the food situation made it less than perfect.

Quality of Experience

Guides, Drivers and Staff

Transport

Kora Walk- Visit to Dalai Lama Temple

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Dharamshala/McLeod Ganj Sightseeing!

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

They were amazing

Transport

Comfortable ,clean car with climatic.

Free Time in Delhi

India

Feedback on "Free Time": Regarding my free time in Delhi, it was unfortunately impossible to utilize or enjoy. Due to the hotel's location, I felt completely restricted. The hotel was situated directly on a chaotic and dirty main road with no sidewalks or pedestrian access. Stepping out meant being immediately in the middle of heavy traffic and pollution, which was an absolute imposition. As a result, I could not leave the hotel at all during my free time. I had hoped to explore the local area or walk to a nearby restaurant, but the surroundings were not suitable or safe for a solo tourist to walk around. I ended up spending my entire free time confined to the hotel. I have since learned that there are many beautiful hotel complexes, especially near the airport or in other districts, that offer safe green spaces and walkable surroundings. I am very disappointed that I was placed in an area that made it impossible to experience the city during my downtime. It felt like a missed opportunity to see Delhi.

Quality of Experience

Guides, Drivers and Staff

The transportation throughout the trip was excellent and very professional. The cars provided were modern, high-quality, and equipped with great air conditioning, which made the long drives very comfortable. It was also very important to me that there was always fresh water available in the car. The drivers were wonderful and very respectful of my space; when I was tired and wanted to sleep, they let me rest in peace instead of making forced conversation. I want to give a special mention to my team in Dharamshala—my driver and my guide, both named Sonu. They were absolutely fantastic, incredibly friendly, and went out of their way to accommodate all my wishes. They gave me brilliant tips for my free day, and their competence and kindness truly exceeded all my expectations.

Transport

Regarding the transport, every effort was made to get me from A to B in total comfort. I was very impressed and truly enjoyed the experience

This is my second time using the KimKim service for my family vacation. Cannon was very responsive to all our questions and had provided many activities and planned free days where the whole family was able to enjoy. We really liked the hotels picked and convenience of locations for all of them. The itinerary went very smooth and fell in love with the country. I definitely would love to visit again.

Our driver/guide was very professional, helpful and friendly. He helped make the trip great.

We came to kimkim to get the guessing work out of planning. Hamza was able to curate an intricate itinerary that fully incorporated the must-see places within our dates and budget perimeter, without feeling rushed. The process was efficient and seamless. Our driver, Soufian, did a remarkable job in keeping us on schedule and having all our needs met. Those long drives, in 12 Days, became a major highlight of our trip. The memories will be unforgettable. I will be back!

Hotel Reviews

Barceló Casablanca

Casablanca

First and only 'hotel' during our 12 Day journey, enjoyed the modern comforts and extensive services/amenities. Very comfortable stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nila

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Braya

FesfE

Authenticity & Character

Location

Staff

we were spoiled when a staff member personally escorted us to the nearby restaurant on our first night in Fes.

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Took glamping to another level, with the backdrop of the Sahara! What an experience...had the most breathtaking sunset and sunrise during this stay. Evening drumming/dancing made the desert nights cinematic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Tranquil mountainside retreat that provided a big contrast to the hustle of Medina. Stunning place, amazing views, gourmet meals. Their special blend of aromatic tea was a personal favorite.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Diamond of Marrakech

Marrakech

Gorgeous property, very centrally located. Comfortable stay. LOVED our welcome mint tea and homemade cookies!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Fez to Chefchaouen via Meknes and Volubilis

Morocco

THE best drive of my life. The landscape during this section of the drive is breathtaking. Our driver made a rest stop along the way for lunch, a worthwhile experience in and of itself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

The ride through the dunes on a motorized vehicle is like nothing else on earth. Liberating and exhilarating!

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi (Free of Charge)

Merzouga

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

Quintessential activity while in Morocco, did not disappoint. Our guide ensured our safety and comfort. Definitely one of the most unforgettable experience of a lifetime.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley

Morocco

Valuable stop in Ait Benhaddou for its history and cinematic accreditation. Our driver Soufian made the 6hr drive as enjoyable as having coffee with an old friend!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

Best hike of my life! Having tea with a nomad in a cave, enjoying a meal in the home of Berber family (one of the best tajines in Morocco), hiking through the different terrain of the mountain, feeling the spirit of the mountain and the people....It touched my soul.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

We tried foods we otherwise wouldn't have attempted or been aware of. Everything we tried were 10/10.

Visit Majorelle Gardens

Morocco

The bookstore is worth exploring!

Half-Day Guided Tour of Marrakech

Marrakesh

Guided tour became essential when we had limited time in Marrakech. Our guide took us thru the various sections of the medina, gave great recommendations to restaurants and shopping tips. The history lesson at the mosque was a highlight.

We had such a wonderful time on spring break in Italy! Luca was a pleasure to work with and did an amazing job arranging our tours. His communication was perfect and timely when we were planning. Everything was perfect, and we didn’t have a single issue on our travels. He booked some great hotels, and the kids had a blast while everyone was fully engaged on all the tours. It was truly an experience of a lifetime! This was our 4th trip with KimKim, and will certainly use them again. It makes traveling so easy!

Hotel Reviews

Hotel Continental

Sorrento

Great hotel with amazing views. So close to main Sorrento. Very comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Quirinale

Rome

Great location. Great rooms for family. A little dated, but still very comfortable. Huge rooms for European hotels.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Capri self guided day-trip with hydrofoil tickets

Sorrento

Great experience. A little more info in navigating Capri to get to the top of the mountain on the chairlift would've been helpful, but it was still easy to figure out.

Quality of Experience

Transport

Amalfi coast discovery tour with Positano, Amalfi, and Ravello

Italy

We went early in the season, so I feel we missed some of the beauty, especially with the weather. The tour guides were ok, not the best, not the worst

Quality of Experience

Guides, Drivers and Staff

Transport

Pasta and Tiramisù lovers workshop

Rome

Lots of fun. Great experience. Lots of fun had by all. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Vatican & Sistine Chapel - Small Group Tour

Rome

Great tour with a great guide. Great history and explantation. Wish it included St. Peter's Basilica since we had come so far, but that was an extension on our own.

Quality of Experience

Guides, Drivers and Staff

PANTHEON SMALL GROUP GUIDED TOUR

Rome

Quality of Experience

Guides, Drivers and Staff

Colosseum, Roman Forums and Palatine Hill

Rome

We got delayed by other members of the tour who showed up late, which then delayed our tours. We then got stuck in line for security. Wish there was a skip the line option. This then made us cut short our experience in the Roman Forums.

Quality of Experience

Guides, Drivers and Staff

GOLF CART TOUR ROME (Rome Highlights)

Rome

lots of fun, a great way to see Rome and move around the city quickly. Our guide Patrick was great. We covered a lot of Rome in a short period with great views

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time in Costa Rica experiencing so much wildlife and different places. It was very daunting planning the 2 week trip ourselves with so much we wanted to pack in so we are very grateful we used kimkim to help. Yuliana put together a great plan and we worked through some options to make it even better. Responses were very fast including last minute adjustments during the trip. Will definitely use kimkim again!

My friend and I have incredible memories from the wonderful places and experiences we had in Japan, thanks to Leny and her team! From Tokyo walking tours to cooking class in Takayama to Jun driving us from Kanazawa to a small mountain village with 400 people, to the beautiful cherry blossoms at the Bamboo Forest and a garden built by a famous actor from the 1920s, then onto the beautiful Riverwalk OMG so gorgeous! Leny and her team even found a lovely Reiki person to provide a session for me last minute! The dinner with Maiko at a private upstairs room was remarkable. Osaka tour brought us to the Times Square of the city. So many people, great shopping-bought my first vintage bag there! Overall a fantastic time! Thank you Leny and team!

We had a great experience booking our trip to Japan with Yeny and her team. With two teenagers in the mix we had a wide range of interests to satisfy. Yeny and team were able to provide a balanced schedule.. meeting all our must sees! From riding in a drifter car through Tokyo and winding up at a car meet, to wandering around all the anime, manga, and arcade places you could ever want, to MASTERING the train systems in Japan (thanks to the excellent instructions from Yeny and team), to Sumo wrestling, Cup Noodle museum, hiking up a mountain to feed monkeys in Kyoto, to everything else that was strategically placed into each day…. We so enjoyed our time… and plan to book again.

They even helped us find restaurants that catered to our dietary restrictions.

The only thing that we felt was missing.. was planned transportation to the airport when leaving. Although I am sure others would have enjoyed the flexibility to spend every last minute in Japan.. I wished we would’ve talked through the last day.. check out time.. transportation to the airport, luggage storage.. etc.

I had no interest in being herded around on a group tour on and off buses and being told where and when to eat and shop yet needed guidance as this trip would have taken hundreds of hours to plan properly. Kim Kim was the perfect compromise. The trip was customized for us after an initial conversation and then a two hour zoom with Leny. We had 5 private guides in different areas each one better than the next. We were reminded each day of our next day’s plans with specific instructions if we wanted to take the train. For full day tours the guides picked us up at our hotel. The cooking class with Bob in Takayama was so great and authentic, as was the tea ceremony and the dinner with Maiko who is like a Geisha in training. We also got amazing deals on vintage designer bags in the Namba area of Okasa which is like a combination of Times Square and the San Genaro feast on steroids. We ran the gamut with a visit to Mt Koya to be in touch with our spiritual side. This was a trip of a lifetime and we could have never done it without Leny and her team who were on call and immediately responsive throughout the entire trip when we had questions or needed clarity. Absolute kudos to them. I cannot recommend them highly enough.

Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up.