Kimkim Trip Reviews

4.8
Based on 18,985 ratings
Read 18,985 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Lucy was fantastic. She had great suggestion...
Vietnam | Dec 26 - Jan 7, 2026

Lawrence
Lawrence M.
Newark, NJ | Reviewed on Jan 13, 2026
Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim. Read more

Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim.

Hotel Reviews
Acnos Grand Hotel
Ho Chi Minh

Very comfortable and great location.

Authenticity & Character
Right in the hustle and bustle but well built. Didn’t hear a thing at night.
Location
Walkable to old quarter.
Staff
Friendly and helpful.
Cleanliness & Comfort
Lasenta
Hoi An

Stunning hotel.

Authenticity & Character
Luxurious
Location
Walkable to the old quarter.
Staff
Friendly and helpful
Cleanliness & Comfort
Erina Cruise

Great experience on Ha Long Bay.

Authenticity & Character
Very charming
Location
We were in the middle of the bay! Went swimming and kayaking.
Staff
So friendly!
Cleanliness & Comfort
Pu Luong Eco Garden

Beautiful hotel. Wish we had stayed another night!

Authenticity & Character
Beautiful views.
Location
The spa was wonderful.
Staff
Very friendly and helpful.
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

Greta locations and great breakfast.

Authenticity & Character
Very charming
Location
Walk to everything!
Staff
Friendly and helpful
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sai Gon Nights Street Eats  with Vespa  Wanderers
Sai Gon Nights Street Eats with Vespa Wanderers
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling trip to Cam Thanh Village - Hoi An Walking City Tour
Cycling trip to Cam Thanh Village - Hoi An Walking City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong Explore Village Life  Water Wheels & Rafting (Excursions)
Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do

Excellent trip
Chile | Dec 23 - Dec 29, 2025

Louise
Louise V.
Australia | Reviewed on Jan 13, 2026
Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't... Read more

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Hotel Reviews
Refugio Frances
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa de la Patagonia
Puerto Natales
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Wonderful experience overall with great lookout stops for photos. Hard to go wrong with scenery like this.
Food
The restaurant we stopped at for lunch was very expensive and the food very average.
Guides, Drivers and Staff
Our guide and driver were the best. Our guide knew so much and gave us fantastic commentary. Our driver was a very competent and safe driver.
Transport
The seats on the bus were very narrow so for two people sitting side by side it was squashy. The storage nets on the back of all the seats had all been removed so nowhere to store a water bottle etc.
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026

Thank you so much, Louise! 😊
We’re absolutely delighted to hear that you enjoyed your trip so much and that everything went smoothly, especially in such a special destination as Torres del Paine. It was a pleasure assisting you throughout the planning process and being there whenever you needed support.

Thank you as well for trusting KimKim once again. We’d be more than happy to help you plan another adventure in the future! 🌍✨

Don't Waste Your Money
Chile | Dec 27 - Jan 2, 2026

J
James D.
Los Angeles, CA | Reviewed on Jan 13, 2026
I cannot express enough regret for booking my trip to Chile through Kimkim. If it could go wrong, it did. At the end of the second day, every part of my trip that they were responsible had gone south.
Starting with the airport transfer- our driver was a road raging lunatic. With six tourists in the back, he spent over thirty minutes chasing down another vehicle trying to pin it in. He was finally successful and then went to confront the other driver while completely forgetting he had...
Read more

I cannot express enough regret for booking my trip to Chile through Kimkim. If it could go wrong, it did. At the end of the second day, every part of my trip that they were responsible had gone south.
Starting with the airport transfer- our driver was a road raging lunatic. With six tourists in the back, he spent over thirty minutes chasing down another vehicle trying to pin it in. He was finally successful and then went to confront the other driver while completely forgetting he had customers in the back. Some of the other travelers were shocked while others were terrified. To me it was beyond unprofessional, and my partner and I ended up having to walk to our hotel
The hotel provided by Kimkim was pleasant except for terribly rude staff. Then our first tour was cancelled with little notice. We were not offered to have it rescheduled or provided a refund. Turning to the second tour, we were promised English speaking guides. When the tour operator picked us up, he told me that he didn’t speak any English and whoever we booked the tour though (Kimkim) dropped the ball because his company did offer English speaking guides. When I contacted Kimkim about this, they said there was an emergency with the English-speaking guide, so we got put on the other tour.
The part of my trip I was looking forward to the most was going to the port city of Valparaiso for New Year’s Eve. After paying in full, Kimkim told us that we could not do that tour on that day because it would be too crowded and we could do a food tour instead. After the second day and the tour going horribly, I reached out to our tour operator and told him to cancel everything and refund the remainder. We paid Kimkim $3,590 for a 7 day tour, cancelled after the second day, and they refunded $370.
After cancelling the remaining trip, I rebooked hotels and went through Viator. It was much smoother with zero headaches. We even made it to Valparaiso on New Years Ever and had an amazing time. I would avoid this company at all costs.

Hotel Review
Hotel Pueblo de Tierra
San Pedro de Atacama

Hotel is nice. Unpleasant is a generous way of describing their staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Baltinache Hidden Lagoons and Vallecito(magic bus).
Baltinache Hidden Lagoons and Vallecito(magic bus).
Chile

Thank you for the guide that didn't speak English, it really came in handy seeing as I don't speak Spanish.

Quality of Experience
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

You cancelled this on me.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 14, 2026
Dear James,
Thank you very much for your feedback. We appreciate your opinion and always strive to improve our services.
When you told us about your experience during the transfer, we contacted the local operator and some of the other passengers, and they told us that another car hit the side mirror of the van and that later the drivers exchanged their insurance information. I am sure that the sound of the other car hitting the mirror caused an uncomfortable moment, and I apologize for that....
Read more

Dear James,
Thank you very much for your feedback. We appreciate your opinion and always strive to improve our services.
When you told us about your experience during the transfer, we contacted the local operator and some of the other passengers, and they told us that another car hit the side mirror of the van and that later the drivers exchanged their insurance information. I am sure that the sound of the other car hitting the mirror caused an uncomfortable moment, and I apologize for that. I understand that you decided to walk the final distance to the hotel, while the other passengers continued with the van, as it was still completely functional, but we also offered you a private transfer to finish the way.
While you were happy with the hotel itself, it seems you did not connect with the staff and felt that the staff did not treat you the way you expected. We are very surprised to hear that, as we always receive good to excellent reviews about the hotel, including especially the staff, but we take your feedback seriously and have asked the hotel to revise and, where necessary, improve the quality of their customer service.
When the first tour, a stargazing tour at night, was cancelled due to bad weather (you would not have seen much with the night sky covered by clouds) it was rescheduled for the next night. Nevertheless, as you cancelled everything in the morning, unfortunately you could not enjoy the tour then.
You are right about the second tour, the guide who had been confirmed for that tour had to cancel due to an accident, and the guide that replaced him at such short notice did not speak English. We apologize for the inconvenience this caused you, and while you made the trip, we understand that the tour with a Spanish-speaking guide was not what you booked, and we made a full refund of the tour price. Still, you decided not to go on with the rest of the program, which was completely organized, including your excursion to Valparaiso with one of our guides. Of course, we tried to recover as much as possible from the payments made to the different service providers (hotels, guides, transportation), but being a no-show/last-minute cancellation, I am afraid the amount recovered was less than you hoped for.
We are very sad that you decided not to go on with your trip, as we are convinced you would have enjoyed it very much, as so many travelers who leave their feedback here. Nevertheless, we are glad to know you did make it to Valparaiso and had an amazing start to the new year there!

Cartegena Colombia and surrounding area.
Colombia | Jan 6 - Jan 12, 2026

Martha
Martha G.
Grand Marais, MN | Reviewed on Jan 12, 2026
Guides were knowledgeable and very kind. All of the tours that we arranged were informative.
Cartegena: hit the highlights- really enjoyed the street food tour. Kayaking lovely but would be good to know that you are just going from one to point and back between land and island. Fishing was informative and a pleasant ride through the mangroves.
Santa Marta- Sebastian was a very articulate and knowledgeable tour guide. I feel we got an excellent tour. It was really nice to see something...
Read more

Guides were knowledgeable and very kind. All of the tours that we arranged were informative.
Cartegena: hit the highlights- really enjoyed the street food tour. Kayaking lovely but would be good to know that you are just going from one to point and back between land and island. Fishing was informative and a pleasant ride through the mangroves.
Santa Marta- Sebastian was a very articulate and knowledgeable tour guide. I feel we got an excellent tour. It was really nice to see something outside of Cartagena. And it was cooler.
Aaron was excellent and so knowledgeable. The highlight for us was the home that attracted so many beautiful birds. And we had an excellent lunch. Coffee plantation was OK but it would be good to know that we would not see any active work at the factory nor did we see a field of coffee plants. Waterfall lovely but could skip that.

Hotel Reviews
Hilton Garden Inn Santa Marta
Santa Marta

Easy walking distance to everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

It had an old charm. Staff were very friendly and kind. Location was wonderful.

Authenticity & Character
Location
Safe area to walk wherever.
Staff
Samir…
Cleanliness & Comfort
2 separate rooms & full bath
Activity Reviews
Nature, Waterfalls & Coffee Farm in Minca
Nature, Waterfalls & Coffee Farm in Minca
Colombia

I would include more stops to see the birds and butterflies. The waterfall has a lot of steps so be prepared.

Santa Marta City Tour
Santa Marta City Tour
Colombia
Cartagena Street Food Tour
Cartagena Street Food Tour
Cartagena
La Boquilla Fishing Trip
La Boquilla Fishing Trip
Cartagena

An exposure to a whole different level of life - not just in the town, but of course the fishing community itself.

Cartagena City Tour
Cartagena City Tour
Cartagena
Kajak Adventure in Tierrabomba
Kajak Adventure in Tierrabomba
Cartagena

Let people know that they can swim when they arrive at the island

Guides, Drivers and Staff
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 13, 2026
Dear Martha,
thank you very much for taking the time to share such a thoughtful and detailed review. I’m really happy to hear that you enjoyed the guides, the different tours, and the experiences outside Cartagena, such as Santa Marta and Minca. It’s great to know those moments stood out for you.
I also truly appreciate your constructive feedback. Your notes about better setting expectations for the kayaking route, swimming opportunities, the coffee farm visit, and the physical demands at the...
Read more

Dear Martha,
thank you very much for taking the time to share such a thoughtful and detailed review. I’m really happy to hear that you enjoyed the guides, the different tours, and the experiences outside Cartagena, such as Santa Marta and Minca. It’s great to know those moments stood out for you.
I also truly appreciate your constructive feedback. Your notes about better setting expectations for the kayaking route, swimming opportunities, the coffee farm visit, and the physical demands at the waterfall are very valuable. We will definitely use this input to communicate more clearly and fine-tune these experiences for future travelers.
It was a pleasure having you travel with us, and I’m glad Colombia left you with meaningful impressions - both cultural and natural. Thank you again for your trust and openness.
Warm regards,
Michael & The Chaska Tours Team

An unforgettable 10-day Galápagos trip
Galapagos Islands | Dec 31 - Jan 9, 2026

FAYE
FAYE K.
Germany | Reviewed on Jan 12, 2026
We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way. Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything... Read more

We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way.

Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything was just perfect. Would highly recommend Jacquie for planning your Galápagos adventure!

Hotel Reviews
Katarma
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Vicente Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Albatross Galapagos
Puerto Ayora

Very friendly staff, clean rooms, good breakfast. Not very good shower, have to wait for hot water sometimes

Authenticity & Character
Location
Walking distance to all the places in town
Staff
Friendly, nice people
Cleanliness & Comfort
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 14, 2026

Hello Faye,

Thank you so much for your lovely review!

It was a real pleasure planning your family’s Galapagos trip, and I’m happy to hear how much you enjoyed the experience. I’m glad you felt well taken care of and that the guides, logistics, and special New Year’s details made the journey even more memorable.

Thank you as well for your honest hotel feedback; it’s truly appreciated and helps us keep improving.

I hope Galápagos will welcome you back again in the future!

Hugs from Quito,
Jacquie
Jacquie

Jimena was great. She designed an amazing hon...
Argentina | Dec 26 - Jan 3, 2026

Erick
Erick R.
Woodbridge, NJ | Reviewed on Jan 12, 2026

Jimena was great. She designed an amazing honeymoon trip. Thanks

Local specialist: Jimena Puente

Carla was our guide in Quito and she was amaz...
Ecuador | Jan 4 - Jan 10, 2026

N
Nesa G.
Flagami, FL | Reviewed on Jan 12, 2026
Carla was our guide in Quito and she was amazing. Very knowledgeable about everything, super helpful, and very personable. Read more

Carla was our guide in Quito and she was amazing. Very knowledgeable about everything, super helpful, and very personable.

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Jan 13, 2026
Hi Nesa, Thank you so much for taking the time to share such a lovely review. It truly means a lot to us! :) I’m so happy to hear that you enjoyed your time in Quito and that Carla made such a positive impression. She is indeed an incredible guide, and I’ll be sure to pass along your kind words to her. I know it will make her very happy. I’m also glad to know that you had a great experience at Ikala Galapagos Hotel and Go Quito Hotel. Your feedback is incredibly valuable and helps us... Read more

Hi Nesa,

Thank you so much for taking the time to share such a lovely review. It truly means a lot to us! :)

I’m so happy to hear that you enjoyed your time in Quito and that Carla made such a positive impression. She is indeed an incredible guide, and I’ll be sure to pass along your kind words to her. I know it will make her very happy.

I’m also glad to know that you had a great experience at Ikala Galapagos Hotel and Go Quito Hotel. Your feedback is incredibly valuable and helps us continue offering meaningful, high-quality experiences for our travelers.

Thank you again for your trust and for choosing us to be part of your journey. It was a pleasure supporting your adventure, and I truly hope we’ll have the chance to welcome you back to Ecuador in the future.

Warm regards from Quito,
Anthony

Great trip to Antigua and Lake Atitlan
Guatemala | Jan 3 - Jan 11, 2026

laurie
laurie w.
Westfield, NJ | Reviewed on Jan 12, 2026
Chris helped us plan a really fantastic trip for our first visit to Guatemala. He was helpful, communicative, knowledgeable, and undertook to deal cheerfully with our preferences and frequent changes of plans! It was a good mix of planned activities and free time. We visited Antigua and Lake Atitlan. The hotel Porta in Antigua was beautiful, calm and a great experience with a relaxing pool and really great staff. My favorite activities included the half day Pacaya volcano hike with our... Read more

Chris helped us plan a really fantastic trip for our first visit to Guatemala. He was helpful, communicative, knowledgeable, and undertook to deal cheerfully with our preferences and frequent changes of plans! It was a good mix of planned activities and free time. We visited Antigua and Lake Atitlan. The hotel Porta in Antigua was beautiful, calm and a great experience with a relaxing pool and really great staff. My favorite activities included the half day Pacaya volcano hike with our fantastic guide Esmeralda and local guide Sheni, and visits to smaller towns outside Antigua to learn about weaving and chocolate making. On Lake Atitlan, we stayed in a lovely hotel in Panajachel, but had I researched the area more, I think I would have preferred a quieter town. However, we didn't have much time there and it was a convenient base. Our guide for a trip to some lake towns, Nicolas, was excellent - he taught us a lot about Mayan culture and history and it was great to visit Santiago with him. I appreciated that Chris planned a tour for us with a local Mayan guide at a really interesting archeological site on the way to the lake since we were not going to Tikal. Guides and drivers that Chris arranged through Old Town Outfitters were all professional, really kind, and great to be with. People were so patient with our elementary Spanish. On our own we visited a few things I would recommend: Cafe Azotea (coffee farm we walked to in Antigua), the Central Market in Antigua where locals buy and sell produce and many other things), Caoba Farm in Antigua for lunch, free salsa lesson at Las Palmas in Antigua.

Hotel Reviews
Regis Hotel & Spa
Panajachel, Sololá

Really nice small and comfortable hotel with lovely staff and a small hot spring bath in the backyard. They were kind enough to pack us a breakfast the day we left to go back to the US as we were leaving at 6 am. Really enjoyed our stay at this hotel but I would have preferred to stay in a town on the lake that is less busy than Panajachel.

Authenticity & Character
Location
Convenient but a busy area.
Staff
Cleanliness & Comfort
Porta Hotel Antigua
Antigua Guatemala

Lovely set up, nice pool, good food, attentive service. Our room was on one side of a courtyard and a little dark, but very nice! No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Fascinating to see what Mayan life is like around the lake. Extremely colorful and beautiful. People are really enterprising despite some hardships. Textiles, produce, friendly people and beautiful views are everywhere. Personally I could have done without visiting the town of San Pedro, which is really crowded with tourists and shops selling the same items. My favorite part was going through the town and streets of Santiago with our guide Nicolas.

Transfer to Lake Atitlán, Visit the Iximché Ruins
Transfer to Lake Atitlán, Visit the Iximché Ruins
Guatemala
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Driving Tour of Almolonga Valley
Driving Tour of Almolonga Valley
Antigua

We had a wonderful guide and met some really interesting and friendly local people at their shops. I would have liked to have a little more time to just walk around and see things as well. I don't think the visit to the macadamia farm is particularly necessary or enlightening, at least that was my feeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jan 12, 2026

Thank you for taking the time to leave us your review Laurie! I'm glad you were able to get to know Guatemala with our local team and shared such positive energy along the way. Be sure to spread the word to your friends and family, the more people know about our area the better. Thank you again for your business!

Dream Safari Trip and Cultural Immersion in Tanzania and South Africa
South Africa | May 1 - May 9, 2026

Shari
Shari K.
Mesa, AZ | Reviewed on Jan 12, 2026
Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with... Read more

Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with reservations and coordinating driver pick up/drop off. All in all, I had an unforgettable trip that exceeded my expectations. I highly recommend booking with these ladies for any future African destinations in East/Southern Africa.

Hotel Review
Sanctuary Mandela
Johannesburg

I highly recommend staying at this hotel. The hospitality is some of the best I've ever received. The staff is very warm and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 13, 2026

Hi Shari

Thanks so much for your wonderful review, we are absolutely thrilled to hear you had a great trip! We also passed on your compliments to Sanctuary Mandela and they loved having you stay with them and send their regards and a BIG thank you!

Great trip planning and support overall and for last minute planners!
Costa Rica | Dec 28 - Jan 5, 2026

Amanda
Amanda D.
Denver, CO | Reviewed on Jan 12, 2026
Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica. They flagged that the Pacific side would be super crowded per our notes about enjoying more laid back and local experiences and advised us to explore the Caribbean side. We needed support in country for a few changes and an unexpected injury. Serendipity travel, who was our contact on the ground, was very responsive - even arranging a doctor to come to our hotel. We will... Read more

Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica. They flagged that the Pacific side would be super crowded per our notes about enjoying more laid back and local experiences and advised us to explore the Caribbean side. We needed support in country for a few changes and an unexpected injury. Serendipity travel, who was our contact on the ground, was very responsive - even arranging a doctor to come to our hotel. We will definitely use kimkim again and hope to travel to Costa Rica again in the future!

Hotel Reviews
Le Cameleon Boutique Hotel
Puerto Viejo

Great location and amenities. It was a mixed scene with loud club music during the day but family friendly service across the board.

Authenticity & Character
It's very modern and Euro in a Costa Rican setting. A bit of a contradiction.
Location
Staff
Cleanliness & Comfort
Beds were comfortable and housekeeping was frequent.
Casa Turire
Turrialba

Gorgeous building and setting with friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Fun, family oriented hotel. The hotel and staff were lovely, but food wasn't varied enough for our length of stay (3 nights).

Authenticity & Character
The campus and access to ocean and river
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Surf Lesson at Salsa Brava
Private Surf Lesson at Salsa Brava
Puerto Viejo de Talamanca

The guide wasn't super family friendly. He was good with older kids but not really interested in helping those of use who weren't super confident (my daughter and me). He ended up going surfing with my husband and the other adults and leaving us on the beach when it was evident we weren't going to really go for it each time.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Tour at the CATIE Botanical Gardens
Night Tour at the CATIE Botanical Gardens
Turrialba

The guide was awesome here, too, especially with some of us that were VERY scared of snakes.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike to the Summit of Cerro Tortuguero
Guided Hike to the Summit of Cerro Tortuguero
Tortuguero

Chito, one of the resort's guides was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Canyoning  with Children
Private Canyoning with Children
Turrialba

Cesar and Serendipity were awesome. Our 6 year old was too scared to do it by herself and he and his team took her down and also dealt with our older child quitting half way through. The lunch at Cesar's mom's house was such a lovely ending, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 12, 2026
Hola Amanda! Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your Christmas holiday in Costa Rica was memorable, even with the last-minute planning and unexpected challenges. It was a pleasure helping you discover the more relaxed and authentic vibe of the Caribbean side, and we’re especially glad our team on the ground could support you quickly when needed. We deeply appreciate your trust and are honored to have been part of your journey. We can’t... Read more

Hola Amanda!

Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your Christmas holiday in Costa Rica was memorable, even with the last-minute planning and unexpected challenges.

It was a pleasure helping you discover the more relaxed and authentic vibe of the Caribbean side, and we’re especially glad our team on the ground could support you quickly when needed.

We deeply appreciate your trust and are honored to have been part of your journey. We can’t wait to welcome you back to Costa Rica for another wonderful adventure!

Wishing you all the best until we meet again.
¡Pura Vida!
Bryan & the Serendipity Adventures Team

My family and I had a wonderful trip to Moroc...
Morocco | Jan 5 - Jan 9, 2026

S
Shashidhar R.
United Kingdom | Reviewed on Jan 12, 2026
My family and I had a wonderful trip to Morocco during the 2nd week of Jan 2026. From the time I spoke to Hamza from Kimkim to discuss my plans for the trip to the time we boarded the flight back to the UK after an enjoyable 6 day trip, we were in the able hands of Hamza (our driver) and Said. They took care of every little detail throughout the trip making us feel comfortable and helped us enjoy the trip thoroughly. Our trip included towns like Marrakech, Dades, Merzouga, Fes and... Read more

My family and I had a wonderful trip to Morocco during the 2nd week of Jan 2026. From the time I spoke to Hamza from Kimkim to discuss my plans for the trip to the time we boarded the flight back to the UK after an enjoyable 6 day trip, we were in the able hands of Hamza (our driver) and Said. They took care of every little detail throughout the trip making us feel comfortable and helped us enjoy the trip thoroughly. Our trip included towns like Marrakech, Dades, Merzouga, Fes and Chefchaouen. They were happy to accommodate small changes we were making to our schedule. The guides they arranged for sight seeing and food tours were experts in their field. Overall we had a fantastic experience of Morocco, their people and their culture that was ably supported by the wonderful team at Kimkim and Original Travels.

Activity Reviews
Guided tour of Fes Medina
Guided tour of Fes Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

We did not get enough time in the morning to do the sand boarding activity

Quality of Experience
Guides, Drivers and Staff
Transport
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 13, 2026
Hello Shashidhar, Thank you so much for taking the time to share this beautiful review, it truly means a lot to us. We’re really happy to hear that your family had such a wonderful experience in Morocco and that the journey felt smooth and well cared for from start to finish. Knowing that you felt comfortable, supported, and able to fully enjoy each place, is exactly what we hope to create for every traveler. It’s lovely to hear that the flexibility, attention to details, and the local... Read more

Hello Shashidhar,

Thank you so much for taking the time to share this beautiful review, it truly means a lot to us.

We’re really happy to hear that your family had such a wonderful experience in Morocco and that the journey felt smooth and well cared for from start to finish. Knowing that you felt comfortable, supported, and able to fully enjoy each place, is exactly what we hope to create for every traveler.

It’s lovely to hear that the flexibility, attention to details, and the local guides made a positive difference along the way. Morocco has so much heart, and we’re glad you felt that through its people, culture, and experiences.

Thank you again for trusting our team at Kimkim and Original Travels with your journey. It was truly a pleasure having you, and you’ll always be very welcome back in Morocco.

Best,
Hamza

KimKim and Serendipity Adventures!
Costa Rica | Dec 29 - Jan 4, 2026

P
Peter B.
Newark, NJ | Reviewed on Jan 12, 2026
Adrian and the entire staff at Serendipity Adventure and the KimKim team made for an unforgettable trip to Costa Rica. All of the adventures were amazing and every tour guide they provide was very knowledgeable and made sure we had the best experience possible. They made sure everything was taken care of for us and even during a few last minute changes, they made sure everything was figured out and we did not need to worry about anything. Would definitely use them again on my next trip. Read more

Adrian and the entire staff at Serendipity Adventure and the KimKim team made for an unforgettable trip to Costa Rica. All of the adventures were amazing and every tour guide they provide was very knowledgeable and made sure we had the best experience possible. They made sure everything was taken care of for us and even during a few last minute changes, they made sure everything was figured out and we did not need to worry about anything. Would definitely use them again on my next trip.

Hotel Reviews
Chira Glamping Monteverde
Puntarenas

5 stars and amazing doesn't explain how great the Chira glamping is. Absolutely beautiful stay in the trees, and the entire private deck and platform that you have to enjoy is better than you can imagine. The staff were all incredibly helpful and took care of anything you need. The breakfast and food were also very good. If you have a chance to stay here it is a must for anyone visiting Monteverde. The sunset view from your private balcony over the trees and pacific ocean is something you will remember for the rest of your life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Go for the hot springs and nature. Gardens and the grounds were great. Rooms could use some updating but if you do not plan to spend a lot of time indoors don't worry about it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Turire
Turrialba

Hotel was very nice, quiet, and felt like hidden gem. Food was very good and property grounds were beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal/La Fortuna

Hanging bridges are amazing. Best way to see the forest. Tour guide forgot to mention that we had to get to the waterfall by 4PM so we ran out of time to get to the waterfall. Heard from others that it isn't anything too great.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

Treetopia is a must do activity in Monteverde. Haven't done a lot of ziplining, but this has to be some of the fast and longest ziplining you can do. If you want to get over the forest and see some of the best views in Monteverde yoy should add this to your list.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Guide was great and found as many birds and other animals as possible. Got to see some good trees, but since it is a nature preserve a lot of the old forest was cut down. Good way to see some views, but if you want to walk through the jungle you might want to find another option.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Standard tourist coffee & chocolate tour. If you have time to do it the activity is fun, but would leave it as a last option if you do not have other things planned.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon *
Canyoning in the Lost Canyon *
Arenal/La Fortuna

If you want to see deep into the jungle this is the only way to get it done.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Rio Pacuare
Whitewater Rafting on the Rio Pacuare
Turrialba

Rafted a different river due to rain. The guides were awesome though and kept us safe and they loved what they do.

Food
Guides, Drivers and Staff
Transport
Private Hike Turrialba Volcano
Private Hike Turrialba Volcano
Costa Rica

Private hike was great. Wish it was longer and they let you hike higher up the volcano. Guide was very knowledgeable and friendly, but you can only go so far up the volcano as they will allow on the private property.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 12, 2026

Hola Peter!

Thank you so much for your kind words, it truly means a lot to us. Adrian and our entire team at Serendipity Adventures are thrilled to hear you had an unforgettable experience in Costa Rica.

We are especially glad to know that our guides made your adventures special and that you felt supported throughout, even with last-minute adjustments. Making sure everything runs smoothly for you is always our top priority.

It would be our pleasure to welcome you back on your next visit. Until then, ¡Pura Vida!
Bryan & The Serendipity Adventures Team🌿

A dream journey to South Africa
South Africa | Dec 28 - Jan 8, 2026

Emmy Kristin
Emmy Kristin H.
Denmark | Reviewed on Jan 12, 2026

Thanks to excellent planning from Nokuthula and Lucy we were able to enjoy a very active and enjoyable trip to South Africa. We met countless animals- both in Cape Point, Hermanus and in Kruger national park, and learned a lot about the country. The Graskop Lift was one of the highlights.

Local specialist: Nokuthula Khumalo
Nokuthula
Nokuthula Khumalo
Local specialist in Gauteng | Replied on Jan 12, 2026
Dear Kristin and family, Thank you so much for taking the time to share your experience. Your kind feedback truly made our day. Lucy and I are so happy to hear that you enjoyed such an active and rewarding journey, with memorable wildlife sightings and meaningful insights into South Africa. It’s wonderful to know that the Graskop Lift was a highlight, along with your time in Cape Point, Hermanus, and Kruger National Park , those are very special places, and we’re glad they left a lasting... Read more

Dear Kristin and family,

Thank you so much for taking the time to share your experience. Your kind feedback truly made our day. Lucy and I are so happy to hear that you enjoyed such an active and rewarding journey, with memorable wildlife sightings and meaningful insights into South Africa.

It’s wonderful to know that the Graskop Lift was a highlight, along with your time in Cape Point, Hermanus, and Kruger National Park , those are very special places, and we’re glad they left a lasting impression.

It was a pleasure working with you, and we’re grateful you entrusted us with your family’s adventure. Wishing you many more incredible travels ahead, and we’d love to assist again whenever Africa calls. 🌍✨

Warmest regards,
Nokuthula & Lucy

Excellent people!
Thailand | Dec 14 - Jan 3, 2026

Cassandra
Cassandra V.
Seattle, WA | Reviewed on Jan 11, 2026

Really loved how responsive Bella was to our questions and concerns! She was also amazing at pivoting the plans quickly depending on our needs. The activities were lovely but the true standouts were our guides. Aday in Chiang Rai and Leena in Bangkok were absolutely outstanding. They truly made those cities so much more enjoyable and fun for us.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jan 11, 2026

Dear Casandra,

Thank you so much for your lovely feedback! I’m really happy to hear that you enjoyed your trip and that everything went well. Your kind words truly mean a lot to me. I’m especially glad to hear how much you enjoyed your time with Aday in Chiang Rai and Leena in Bangkok. They are both wonderful guides, and I’ll be sure to share your compliments with them.

Thank you again for trusting me with your travel plans. It was a real pleasure arranging this journey for you, and I hope your wonderful memories from Thailand stay with you for a long time.
Warm regards from Thailand,
Bella

We had a fantastic trip! Yuliana came up with...
Costa Rica | Dec 29 - Jan 4, 2026

Blake
Blake T.
Los Angeles, CA | Reviewed on Jan 11, 2026
We had a fantastic trip! Yuliana came up with the initial itinerary and was very helpful and responsive with modifications. Even though our booking was relatively late, she got the four of us on all the adventures we asked for as well as hotels and transportation. All the transportation was on time and friendly. The adventures (rafting, jungle walk, zip line, etc...) were great and well planned. Overall, I would highly recommend the Kim Kim team (especially Yuliana) to plan a trip to Costa... Read more

We had a fantastic trip! Yuliana came up with the initial itinerary and was very helpful and responsive with modifications. Even though our booking was relatively late, she got the four of us on all the adventures we asked for as well as hotels and transportation. All the transportation was on time and friendly. The adventures (rafting, jungle walk, zip line, etc...) were great and well planned. Overall, I would highly recommend the Kim Kim team (especially Yuliana) to plan a trip to Costa Rica.

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Beautiful setting. The buildings with the rooms are scattered over the huge property. You have to take a shuttle to get around. The shuttles were fairly prompt. Nice room with a view. They have trails through the rainforest ($20) and other amenities that we did not get a chance to use. We would have liked to stay here for a few more days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faro Arenal
Fortuna

Nice grounds with a trail through the rainforest and a view of the Arenal volcano. The rooms were very basic, but clean.

Crowne Plaza San Jose La Sabana by IHG
San José

It was fine, only stayed there overnight and left at 5:30 in the morning for the rafting adventure.

Activity Reviews
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Thrilling to go over the rainforest. A highlight for the teenagers.

Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

fun night walk through the rainforest. We saw some interesting bugs and a snake. Not much more wildlife. There were a lot of people in several groups during the walk. The guides were very informative.

El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

It was overcast and we weren't able to ee the volcano. The guide was very informative and it was educational to learn about the region and the volcano.

Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Awesome! The guides were great. The rafting was amazing through the rapids! The thrill of the whole trip!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 12, 2026
Hello Blake, Thank you so much for your kind and thoughtful review. It truly means a lot to me and my team. I am so happy to hear that you had a fantastic trip and that everything came together smoothly, even with the late booking. It was a pleasure helping design your itinerary and making sure you were able to enjoy all the adventures you were excited about. Knowing that the transportation, activities, and overall planning met your expectations makes my day. Thank you as well for... Read more

Hello Blake,

Thank you so much for your kind and thoughtful review. It truly means a lot to me and my team.

I am so happy to hear that you had a fantastic trip and that everything came together smoothly, even with the late booking. It was a pleasure helping design your itinerary and making sure you were able to enjoy all the adventures you were excited about. Knowing that the transportation, activities, and overall planning met your expectations makes my day.

Thank you as well for recommending Kimkim and for the kind mention. It was a joy working with your family, and I hope Costa Rica left you with wonderful memories. You are always welcome back, and I would be happy to help again in the future. 🌿✨

Pura Vida,
Yuliana

Kim Kim beat my expectations!
Morocco | Dec 29 - Jan 5, 2026

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Mark K.
Newark, NJ | Reviewed on Jan 11, 2026
Kim Kim beat my expectations by far! We took a family of 7 to Morocco for 8 days. We have allergies, needed different accommodations and had specific ideas about what the trip should include. Ali (local planning specialist) helped plan an amazing experience. He was incredibly responsive and helpful. Once it was planned, he turned it over to Said, who was also exceptional - before, during and even after our travels, he was helpful, and responsive. Our guide (Rachid) was also our... Read more

Kim Kim beat my expectations by far!

We took a family of 7 to Morocco for 8 days. We have allergies, needed different accommodations and had specific ideas about what the trip should include. Ali (local planning specialist) helped plan an amazing experience. He was incredibly responsive and helpful. Once it was planned, he turned it over to Said, who was also exceptional - before, during and even after our travels, he was helpful, and responsive.

Our guide (Rachid) was also our driver. It was great to have a private guide just for us. He has experience all over Morocco and is an amazing driver. One of our kids often gets car sick. Not only did they NOT get sick, they loved to sleep while he drove! He found us restaurants and bathrooms when we needed them and offered information about local customs and areas as he drove.

Hotels - We stayed in Barcelona, Fes, Marrakech and the Agafay desert. The Riad Salam Fes. Wow. The pictures don't do it justice! It's beautiful. In Marrakech, we stayed at Riad Diamond of Marrakech. The first floor can be noisy, but the upper floors are quieter. The rooftop terrace was beautiful. The location requires a good walk from one of of the gates, but is amazing - right next to the center of town/markets. The Agafay Luxury camp tents were a fantastic way to finish our trip. Note that the on-site restaurant is expensive for the food that it offers.

Activities - We had local guides for tours of Fes and Marrakech. Our local guide in Marrakech was fantastic - the perfect mix of history, culture, and an introduction to the markets. We had a night food tour which was OK. Our hot air balloon ride was cancelled due to weather, but our ATV and camel rides in the desert were a great way to start our time in Agafay.

We had some issues with accommodations as we requested a triple room (3 people) with 3 separate beds. Kim Kim confirmed with the hotels before our travel. Unfortunately, some of the 'third beds' were either a sofa or worse. Kim Kim did their job. The hotels oversold what they could provide. Kim Kim did their best to remedy the situation.

Overall, we had a great time and will happily go back to Kim Kim in the future!

Activity Reviews
ATV Quad Adventure in the Agafay Desert
ATV Quad Adventure in the Agafay Desert
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
I wish that we had known we were going from the van to the camels to the ATVs. We were essentially dropped off at the camels without knowing the rest of the activity, so people didn't have warmer clothes on for the ATVs.
Traditional Henna Party
Traditional Henna Party
Morocco

This was disappointing. I was expecting to be shown and guided or even be able to apply the henna ourselves. A guidfe took us from the Riad to the Henna cafe. We waited in line, chose a design and had it applied. This could have been done anywhere.

Quality of Experience
The henna designs were lovely. However, the experience did not match the description.
Guides, Drivers and Staff
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

The guide was fantastic!

Quality of Experience
Guides, Drivers and Staff
The guide asked what focus we wanted and provided it (culture, history, shopping)!
Transport
Walking!
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane

Wow - Guatemala has so much to offer
Guatemala | Dec 25 - Jan 3, 2026

Christian
Christian U.
Chicago, IL | Reviewed on Jan 11, 2026
Wow - Guatemala has so much more to offer than I realized at first. Chris helped me plan an 8 day trip for a family of 8. He took care of all the details and had everything very well organized and coordinated. He also helped me make the trip much more efficient and enjoyable. Do not hesitate to use Chris. We spent 2 days in Antigua. Highlights were hiking to the cross overlooking Antigua, shopping, cheap massages, amazing starbucks, good food, and watching the Antigua soccer team win... Read more

Wow - Guatemala has so much more to offer than I realized at first. Chris helped me plan an 8 day trip for a family of 8. He took care of all the details and had everything very well organized and coordinated. He also helped me make the trip much more efficient and enjoyable. Do not hesitate to use Chris.

We spent 2 days in Antigua. Highlights were hiking to the cross overlooking Antigua, shopping, cheap massages, amazing starbucks, good food, and watching the Antigua soccer team win the Guatamala league in the town square with the rest of the town!

The volcano hike was NO JOKE! We are all in good shape - marathon runners and soccer players....still, this was tough. My teens and young adults did great, but they were pretty beat up too. The hike is relentless uphill. My recommendation is DO IT....go at your own pace, the views and Fuego is worth it. The pay off was watching Fuego erupt dozens of times....a few times with massive explosions like a sonic boom. You'll be tempted not to hike the extra hour to the very top at 4AM. DO IT....so worth it.

Lake Atitlan is a crazy mixture of culture, tourism, and relaxation. We stayed 5 days in 2 different cities. Both times we were in houses fit for Swiss Family Robinson....right on the water. We loved swimming, cliff jumping, relaxing in the sun, eating on the deck with chef prepared meals, and just relaxing. We are very glad we stayed a bit off the beaten path in homes outside the towns. Only way to access were from boat...which meant we had our own little paradise. We also toured 5 different town via boat while there....which was great to pick up culture and meet locals.

One last highlight - we spent half a day at the Eagles Nest retreat. We had amazing guides teach us yoga, hanging silk yoga, sauna/cold plunge experience, and walking through visualization and goal setting - since we were there on New Years Day! Perfect!

Hotel Review
Acatenango Campsite
Guatemala

5 Stars for location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala
Hike Acatenango Volcano & Camp Overnight
Hike Acatenango Volcano & Camp Overnight
Guatemala

Unbelievable views.

Quality of Experience
Food
Guides, Drivers and Staff
Vinny!
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jan 12, 2026

Thank you for taking the time to leave us your review Christian! I'm glad you and the family were able to get to know Guatemala with our local team and especially experience the Antigua futbol team. Be sure to spread the word to your friends and family, the more people know about our area the better. Thank you again for your business!

This trip was curated specifically for me and...
Spain | Dec 26 - Jan 3, 2026

Poonam
Poonam S.
Newark, NJ | Reviewed on Jan 11, 2026
This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly. Read more

This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly.

Hotel Review
Casa de Las Artes by Meliá Collection
Madrid

Beautiful room, beautiful adjoining room, excellent service. Excellent breakfast! Great location.!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Jan 11, 2026

Hi Poonam,

Thank you so much for your kind words! It was truly a pleasure planning this trip for you and your children, and I’m so glad it was a great experience from start to finish. I’m happy our support team could help along the way. We appreciate you choosing Kimkim to plan your journey, and we’d love to help with your next adventure as well! 🌎

Have a great rest of your weekend!
Julia & Team

13 day trip around Egypt
Egypt | Dec 25 - Jan 6, 2026

T
Talia S.
Los Angeles, CA | Reviewed on Jan 11, 2026
We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!! Read more

We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!!

Hotel Reviews
Meraki Sharm Resort (Adults only)
Sharm El Sheikh

This hotel is special food was amazing staff was amazing pool and beach were amazing everything was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Amazing hotel the food was amazing we loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aya Yasser

Our trip to Norway was an unexpected and unpl...
Norway | Dec 26 - Jan 2, 2026

GP
GP T.
Houston, TX | Reviewed on Jan 11, 2026
Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much... Read more

Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much needed quietude and stillness to appreciate the raw grandeur of Senja Islands and arctic north. The transportation and accommodations she chose were top notch and comfortable (Hygge is not a buzzword. It is a lifestyle, my friends!). Our cabins in Hamn and Norwegian Wild allowed for expansive views of the natural beauty in the northern Norway and Ånderdalen National Park. The fresh and healthy food were prepared with love (“just like my grandmother served me in childhood”, said our host and proprietor of Norwegian Wild, Hege). We drank the best water from the tap and ate fresh powdery snow! Our winter adventures were capped by the warmth and welcoming Norwegians: our driver from Tromsø, Finn-Åge who we ran into while waiting for Stig to pick us up in Finnsnes, the chefs and bartender and activity coordinator in Hamn-Senja, Franco and Roberto at Norwegian Wild talked to us with excitement about our stay. The piece de resistance: we saw the aurora borealis when the winter clouds parted, while hot tubbing next to our cabin (named Silda)! Silda means herring - our trip was a rarity, much like a red herring!

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
An easy crosswalk away from the Oslo airport.
Staff
Cleanliness & Comfort
Clarion Hotel the Edge
Tromsø

The best views of New Year’s Eve fireworks and the Arctic Cathedral. The hotel was designed to look like a ship. We could see the cruise ships enter the harbor!

Authenticity & Character
Location
Great view of the harbor and right across street from bus pick up point.
Staff
Cleanliness & Comfort
Quality Hotel Grand Tromso
Tromsø

Ample room for overnight stay as we wait for our trip to Hamn.

Authenticity & Character
Location
Right in middle of town!
Staff
Cleanliness & Comfort
Norwegian Wild
Vangsvik

Our cabin was new and designed to maximize our views of the island and beach and dark skies. It was perfect vantage point to see the elusive aurora borealis.

Authenticity & Character
Location
This hidden gem is across the Ånderdalen National Park.
Staff
Hege, Franco, Roberto ran a tight ship. Order the fish soup! They have their own recipe of this classic.
Cleanliness & Comfort
Hege put bedroom booties and rubber clogs for hot tubbing. That attention to detail means you are in good hands!
Hamn i Senja
Skaland

Well appointed cabins with floor to ceiling windows facing the fjords allows priceless views. The lobby and dining hall are designed to feel homey and welcoming. The facilities are clean and well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jan 12, 2026

Hello Grace,

Thank you very much for taking the time to write such a kind and detailed review! I am so happy that you had a great trip here in Norway, and that your overall experience was a positive one. So nice to see all your photos, and how wonderful you got to see the aurora as well!

I know the weather was quite challenging whilst you were here, so thank you for being such a good sport and still appreciating the arctic nature regardless!

It was a pleasure putting this special trip together for you, and I hope we can welcome you and your family back another time 😊

All the best,
Katie

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.