Kimkim Trip Reviews

4.8
Based on 22,053 ratings
Read 22,053 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Work trip to Porto
Portugal | Sep 16 - Sep 22, 2026

Laura
Laura C.
Denver, CO | Reviewed on Sep 28, 2026
Coraima helped us plan a lovely trip to Porto and the Douro Valley associated with a work conference. Overall, it was a great trip. The only real hiccup was that the driver who was supposed to pick us up at the airport had some sort of car trouble, so a different driver had to come, and we were waiting a while (maybe 30 minutes after we had cleared customs). The tour of Porto on our first day was fine, but I didn't learn as much about the history of Porto as I expected to. In retrospect a... Read more

Coraima helped us plan a lovely trip to Porto and the Douro Valley associated with a work conference. Overall, it was a great trip. The only real hiccup was that the driver who was supposed to pick us up at the airport had some sort of car trouble, so a different driver had to come, and we were waiting a while (maybe 30 minutes after we had cleared customs). The tour of Porto on our first day was fine, but I didn't learn as much about the history of Porto as I expected to. In retrospect a food tour of Porto may have been a better choice. The hotel where we stayed in Regua was very pleasant. It is basically a bed and breakfast run by a family, and they were super nice and helpful. It was about a 15 minute walk from the hotel into the main part of the town. Of the planned activities, the winery tour in the Douro Valley was the highlight. Very fun to learn about wine making at a small, family vineyard in a beautiful setting.

Hotel Review
Casa de São Domingos
Peso da Régua

Bed and breakfast run by a family. It is about a 15 minute walk from the hotel into the main part of town. The hotel staff/owners were very helpful and friendly. The rooms are large and comfortable.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Douro Valley Hike
Private Douro Valley Hike
Portugal

Lovely hike through the vineyards near Regua. I am glad we did it in the early morning before it got too hot.

Private Douro & Vinho Verde Wine Tasting
Private Douro & Vinho Verde Wine Tasting
Portugal

I enjoyed seeing a smaller winery and the setting was beautiful.

Guides, Drivers and Staff
Private Porto Highlights Walk
Private Porto Highlights Walk
Porto

Our guide was enjoyable company, but I didn't learn as much about Porto as I had hoped.

Private River Cruise with Wine & Food Platter
Private River Cruise with Wine & Food Platter
Porto

Pleasant time on the water near Porto. We were given a small plate of snacks (cheese, crackers, grapes) and a porto tonic. We could have played our own music via Bluetooth, but chose not to.

Local specialist: Coraima Yañez

Taylor and her team at Kimkim set up our fami...
Norway | Aug 21 - Aug 27, 2026

P
Pamela B.
Miami, FL | Reviewed on Sep 28, 2026

Taylor and her team at Kimkim set up our family trip to Norway. We had an amazing time! They were always available to answer questions in order to plan the perfect trip for us and while traveling they would promptly respond to any questions we had. We felt well taken care of and every excursion, experience and transfer ran smoothly. And our fabulous guides were knowledgeable and went above and beyond to show us around and pivot when necessary.

Will definitely use Kimkim for future travel

Local specialist: Taylor Hook

Yucatan Trip
Mexico | Sep 22 - Sep 26, 2026

Irine
Irine L.
Georgia | Reviewed on Sep 28, 2026
Our guide in Tulum was truly amazing. He was artistic, knowledgeable, and spoke normal English. What impressed us most was how genuinely passionate he was about his country and its culture. He didn’t just share information with us — he wanted us to understand, appreciate, and love Yucatán as much as he does. His enthusiasm and personal touch made the experience especially memorable.
The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an...
Read more

Our guide in Tulum was truly amazing. He was artistic, knowledgeable, and spoke normal English. What impressed us most was how genuinely passionate he was about his country and its culture. He didn’t just share information with us — he wanted us to understand, appreciate, and love Yucatán as much as he does. His enthusiasm and personal touch made the experience especially memorable.
The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an authentic, elegant, and classy design — the kind of place you know you will remember forever.

The hotel consists of two beautiful, completely different buildings, and the staff kindly showed us both and offered us the choice of which room we preferred. This made the experience even more special.

The staff were extremely friendly and spoke very good English. The food was also excellent. Everything about the stay felt warm, authentic, and special.

For us, the hotel itself was almost a sightseeing experience — not just a place to stay, but a place to discover and enjoy. It was truly a pleasure to stay there.
A special mention absolutely has to go to our driver, Carlo (or Karlo), who was Italian and is married to a Maya woman.

He was an exceptional person and, in my opinion, has all the qualities to become a fantastic guide. His English was excellent, he knew an incredible amount about Yucatán, and, most importantly, he genuinely loved the region and its culture. He even speaks the Maya language and taught us some Maya expressions during the trip, which was a wonderful personal touch.

Uxmal was the absolute highlight of the tour for me. I loved it — the site itself was fascinating and truly impressive. Our guide there was also good and made the visit even more interesting.

The hotel in Mérida was d comfortable. However, it was a much more standard hotel and, for us, could not really be compared with the wonderful hotel in Valladolid, which was a memorable experience in itself.

The transportation throughout the tour was very good. Everything was well organized, the cars were comfortable, and we felt well taken care of during the journey.

Many thanks to the entire KIMKIM team for organizing our trip. Everything was very well planned and professionally arranged, and we felt well taken care of throughout the journey.
You are true professionals, and we have already recommended KIMKIM to our friends.

Hotel Review
Hotel Posada San Juan
Valladolid

The hotel in Valladolid was absolutely wonderful and one of the highlights of our trip. It had such an authentic, elegant, and classy design — the kind of place you know you will remember forever. The hotel consists of two beautiful, completely different buildings, and the staff kindly showed us both and offered us the choice of which room we preferred. This made the experience even more special. The staff were extremely friendly and spoke very good English. The food was also excellent. Everything about the stay felt warm, authentic, and special. For us, the hotel itself was almost a sightseeing experience — not just a place to stay, but a place to discover and enjoy. It was truly a pleasure to stay there.

Authenticity & Character
Location
Staff
Almost everybody, even the dog, which was introduced to us as their team memeber :)
Cleanliness & Comfort
It is super boutique hotel of an international standads
Activity Reviews
Visit the archaeological site of Tulum
Visit the archaeological site of Tulum
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Merida to Cancun Airport
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Uxmal, a city with Puuc style
Uxmal, a city with Puuc style
Mexico

It is a very well organized touristic site - clean, not crowded, with shadows, no vendors and sellers of souvenirs. Great!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on Sep 28, 2026
Dear Maia, Lyazzat and Irine. Thank you so much for sharing such a thoughtful review! It was a pleasure helping bring this Yucatán journey together, and I'm especially happy to hear that the people you met along the way, the experiences, and the hotels made the trip so memorable. I'm also delighted that Uxmal became such a highlight and that you connected so deeply with the local culture. I'll be sure to share your kind words with the guides, Carlo, and the rest of the team. Thank you... Read more

Dear Maia, Lyazzat and Irine.

Thank you so much for sharing such a thoughtful review! It was a pleasure helping bring this Yucatán journey together, and I'm especially happy to hear that the people you met along the way, the experiences, and the hotels made the trip so memorable.

I'm also delighted that Uxmal became such a highlight and that you connected so deeply with the local culture. I'll be sure to share your kind words with the guides, Carlo, and the rest of the team.

Thank you again for trusting us with your trip to Mexico and for recommending Kimkim to your friends. It was a pleasure having you with us!

A Taste of Beautiful Norway
Norway | Sep 10 - Sep 21, 2026

Steve
Steve P.
Denver, CO | Reviewed on Sep 28, 2026
Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun... Read more

Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun and enthusiastic particularly as it was her last day of the season. The sauna/cold plunge in Aurland was quite nice. Hotel in Aurland was nice, meals were ok. We took the 500 step waterfall hike in Flåm as we had to wait quite a while for the ferry to Balestrand and Flåm was getting dense with tourists. The Inkvenes Hotel was elegant and very impressive. Note that many of the other restaurants in town were closed, for the season I guess. The fjord cruise and glacier museum were very enjoyable and informative, unfortunately the glacier has receded so much there was no hiking involved as we had hoped and planned for. For whatever reason we had thought of it as a glacier hike. Bergen was a charming city, took the funicular up and hiked down through interesting old neighborhoods. Lofoten Islands were quite unexpected in both the beautifully rugged terrain and the amount of development. Thought Svolvær was going to be a little village like Aurland. The hotel was just in the right place however with a view of the harbor yet easily walkable to everything. In fact, had we stayed in the red fisherman’s huts it would have been inconvenient to drive into “town” for meals and activities. Renting a car and driving around Lofoten was quite easy and rewarding. The little town of Heannisfor (sp) was quite charming, we took some hikes and were impressed with the surprisingly nice golf course. One of the highlights, for me at least, was the fishing trip. Small group, nice to be on the water, Cindy and I caught a number of fish including a 12.5 lb cod. We were given the fish and hoped to get it prepared but our hotel didn’t do that and we didn’t really know how that process worked but found out later that a certain restaurant would do it. But still very fun. Could have spent another day there.
We were quite happy with the work that Alex did. It was thoughtful and very thorough. We were somewhat disappointed to discover that much of the early parts of the tour was essentially the Norway in a Nutshell tour, as we were following the same group of tourists around. We understand that as first timers it probably gave us a good view of the country’s highlights, but it did seem less than customized. But as we didn’t know the country well and had not given specific input it was fine. Next time I think that we should research, or you could suggest, some off the path alternatives. Overall however KimKim made it a wonderfully pleasant experience.

Hotel Reviews
Scandic Svolvær
Svolvær

Room was quite small, almost felt like on a boat, but well situated, nice breakfast.

Authenticity & Character
Fairly corporate feel.
Location
On the harbor, lovely view, easy walkability to restaurants and shops.
Staff
Seemed a bit put out at times.
Cleanliness & Comfort
Kviknes Hotel
Balestrand

A gem, we felt like nobility. Loved the bar, wish it had an elevator.

Authenticity & Character
Architecture, art work, great halls, carved wooden seats, old portraits; it all about authenticity and character.
Location
Steps from the boat dock but great view from room and deck.
Staff
Friendly, even when very busy. Above and beyond in information and recommendations for other sites.
Local specialist: Alex Mottler

Father/Son trip to Chichén Itzá (Mexico)
Mexico | Sep 7 - Sep 12, 2026

Raghu
Raghu V.
Union City, CA | Reviewed on Sep 28, 2026
My son and I had a wonderful trip to Mexico.  Kimkim's planning was exceptional.  Hugo helped us think through a great itinerary based on our interests and our goal to visit Chichén Itzá. He recommended some special experiences including weaving a hammock and making tortillas and chocolate at a Mayan village.  We had a nice mix of walking tours and swimming in the cenote. Once we arrived, Luz did a great job keeping track of us as we moved from town to town.  Her attention to detail was... Read more

My son and I had a wonderful trip to Mexico.  Kimkim's planning was exceptional.  Hugo helped us think through a great itinerary based on our interests and our goal to visit Chichén Itzá. He recommended some special experiences including weaving a hammock and making tortillas and chocolate at a Mayan village.  We had a nice mix of walking tours and swimming in the cenote. Once we arrived, Luz did a great job keeping track of us as we moved from town to town.  Her attention to detail was amazing and she always checked in with us every day.  Throughout the trip, we had amazing and very knowledgeable tour guides and drivers and everyone took great care of us.  They all spoke English and were very kind to let us practice our Spanish. My thanks for everyone for making this a very special trip for us and creating lifetime memories. Muchas gracias!

Hotel Reviews
Casa Lucia Hotel Boutique
Mérida, Yucatán

Great location! This was very close to the Merida town square and we got to see some local cultural events due to our favorable location. The room was very comfortable. They even had a cat in the lobby which we loved.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mesón del Marqués
Valladolid

Great hotel! Right in the town square and next to all the major attractions and activities. Breakfast was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Yellow Izamal: the City of Hills
Explore Yellow Izamal: the City of Hills
Mexico

Very nice tour. Miranda gave us a great tour visiting the local church and we then saw the pyramids there. She gave us a lot of great information about the history and culture which we appreciated. Excellent tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Xcanche Cenote!
Xcanche Cenote!
Valladolid

We really enjoyed the cenote. The water temperature was perfect and seeing this as a natural formation was amazing! The cenote is very deep so we both swam with life jackets (highly recommend). They offered a zip line also. This was a very enjoyable experience in nature.

Quality of Experience
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Overall good tour. We did about 8 stops and ate different local Yucatan foods.

Quality of Experience
Transport
Enjoy the ancestral workshop "The Milpa Cultivation" and time in the community.
Enjoy the ancestral workshop "The Milpa Cultivation" and time in the community.
Mexico

This was one of our favorite stops. We met with William who lives in the village with about 700 others and we had a delightful tour. We entered the homes of the local people there which we appreciated. Our first stop was making tortillas which was fun. Our second stop was trying to learn how to weave a hammock. It was such fun to learn that and our hosts were so kind. Our final stop was making chocolate which was also outstanding. Along the way we got to see how everyone lives, where the kids go to school etc. This is one of the hidden gems of this tour. The Mayans are beautiful and kind people and we were honored to be guests in their village.

Quality of Experience
Guides, Drivers and Staff
Transport
A pink-ish day at Río Lagartos!
A pink-ish day at Río Lagartos!
Mexico

We had a wonderful time at Rio Lagartos. Henry met us at the boat pier and we had our own boat into the reserve. We saw flamingos in their natural habitat which was truly exceptional. We saw crocodiles, eagles and many other varieties of birds. It is a truly special place right next to the ocean and yet protected with a natural barrier. We also had an opportunity to swim there using the Mayan clay which was great. Overall, excellent visit! We also had a nice lunch at the local restaurant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour of Colonial Valladolid
Walking Tour of Colonial Valladolid
Valladolid

Very nice tour. Carlos gave us a nice history of the city and the major events that took place there. It was nice walking through all the streets and we enjoyed the honey tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

This was a fantastic experience. Julian was our tour guide and he was so knowledgeable about the Mayan history and gave us the full cultural experience which is what we wanted. He made sure that we got great photos which we appreciated. The tour was very well paced and we had just the right amount of time to fully enjoy Chichen Itza.

Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Nice educational tour of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour to the AS of Ek Balam
Guided tour to the AS of Ek Balam
Mexico

Our guide was excellent. We got a great overview of Ek Balam and the opportunity to climb the main pyramid. It was great to hear about all the Mayan stories and walk through this amazing place.

Quality of Experience
Guides, Drivers and Staff
Carlo was our driver for 3 days and he was amazing!
Transport
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on Sep 28, 2026

Thank you so much, Raghu! It was a real pleasure planning this trip for you and Neil. I’m especially happy you got to experience both the wonder of Chichén Itzá and the warmth of the Mayan community you visited. I’ll be sure to share your kind words with Luz and the rest of the team.
¡Muchas gracias!

Outstanding!
Japan | Sep 17 - Sep 24, 2026

T
Thomas K.
Omaha, NE | Reviewed on Sep 28, 2026
My trip was amazing! I was fully taken care of through out the whole process and stay thanks to Soleil & kimkim! Would definitely recommend to anyone considering traveling to Japan! Read more

My trip was amazing! I was fully taken care of through out the whole process and stay thanks to Soleil & kimkim! Would definitely recommend to anyone considering traveling to Japan!

Hotel Review
Hotel Metropolitan Tokyo Ikebukuro
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Sep 28, 2026

Thank you so much, Thomas! It was truly a pleasure helping you plan your journey through Japan. I’m so happy to hear that you had an amazing trip and felt well taken care of throughout your stay. Thank you for trusting me and kimkim, and for your kind recommendation. I hope you brought home many wonderful memories, and I would be delighted to welcome you back to Japan someday! ^_^

Lisa took all of the suggestions we provided ...
The Netherlands | Sep 10 - Sep 19, 2026

Cathy
Cathy Q.
St Paul, MN, USA | Reviewed on Sep 27, 2026
Lisa took all of the suggestions we provided and truly tailored an itinerary that matched our travel priorities perfectly. The instructions were detailed and told us exactly what to expect regarding logistics. The pace was at the level we expected with room to seek our own adventure when it made sense to. I would highly recommend working with Lisa and Beat the Dutch travel. Read more

Lisa took all of the suggestions we provided and truly tailored an itinerary that matched our travel priorities perfectly. The instructions were detailed and told us exactly what to expect regarding logistics. The pace was at the level we expected with room to seek our own adventure when it made sense to. I would highly recommend working with Lisa and Beat the Dutch travel.

Hotel Reviews
Hotel Beijers
Utrecht

Quaint and centrally located. Staff was friendly and acommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Café Hotel Kruller
Otterlo

Conveniently located. Clean, restaurant and exceptional as was the breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Hallen
Amsterdam

Breakfast was top notch. Room was small, yet clean and comfortable. Hotel was in a convenient area of the city!

Authenticity & Character
Location
Centrally located
Staff
We had a mix up with getting out chip card and they never found it. Lisa dropped off a new one for us.
Activity Reviews
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

A must see for anyone going to Amsterdam. Book early it is popular. We are glad we went.

Quality of Experience
Transport
Utrecht - Centraal Museum
Utrecht - Centraal Museum
Utrecht

We thought the museum was okay but would have enjoyed the music museum more.

Quality of Experience
Guides, Drivers and Staff
Transport
Close to the hotel
Amsterdam - STRAAT Museum
Amsterdam - STRAAT Museum
The Netherlands

Museum is fantastic. One of our favorite things we did!

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Canal cruise (join-in)
Amsterdam - Canal cruise (join-in)
The Netherlands

Intimate tour with only 7-8 other guests. Our tour guide was friendly, engaging and informative. Would do again!

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Day trip to Volendam and Marken by public transport
Amsterdam - Day trip to Volendam and Marken by public transport
Amsterdam

Quaint towns and fun to stroll the streets.

Quality of Experience
Transport
Utrecht - Climbing the Dom Tower
Utrecht - Climbing the Dom Tower
The Netherlands

Very challenging but worth the climb. For anyone who has a good fitness level, this is a must do. The restaurant next door was a great place to go afterwards as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Otterlo - Explore De Hoge Veluwe National Park on foot
Otterlo - Explore De Hoge Veluwe National Park on foot
The Netherlands

Hiking was fantastic and trails were easy to follow.

Quality of Experience
Guides, Drivers and Staff
Transport
Haarlem - Self-guided cycling route to the beach of Bloemendaal
Haarlem - Self-guided cycling route to the beach of Bloemendaal
The Netherlands

INcredible bike ride and views! Loved it! Bike rental was easy as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - NDSM wharf
Amsterdam - NDSM wharf
The Netherlands

Amazing museum and a pleasant surprise. We loved the young, vibrant area as well. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Loved the ferry.
Transport
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands

Great overview of Dutch artists.

Quality of Experience
Guides, Drivers and Staff
Public transport pass the Netherlands (OV chip card)
Public transport pass the Netherlands (OV chip card)
The Netherlands

A must for anyone traveling in the Netherlands. So easy!

Quality of Experience
Guides, Drivers and Staff
Transport
Utrecht - Self-guided cycling route to De Haar Castle
Utrecht - Self-guided cycling route to De Haar Castle
Utrecht

The 40 mile bike route was stunning! The castle and grounds is a must see!

Quality of Experience
Guides, Drivers and Staff
Transport
Otterlo - Explore De Hoge Veluwe National Park by bicycle and visit the Kröller Müller Museum
Otterlo - Explore De Hoge Veluwe National Park by bicycle and visit the Kröller Müller Museum
The Netherlands

Incredible park and experience. We could have used another day!

Quality of Experience
Guides, Drivers and Staff
Transport
Loved the free bikes!
Amsterdam - Day trip to Haarlem by public transport
Amsterdam - Day trip to Haarlem by public transport
Amsterdam

beautiful town. We enjoyed walking the streets and taking in the lovely views.

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands

Amazing museum. A must see!

Quality of Experience
Guides, Drivers and Staff
Transport
Easy to get there
Amsterdam - Half-day trip to Zaanse Schans by public transport
Amsterdam - Half-day trip to Zaanse Schans by public transport
The Netherlands

Touristy but worth the visit. We loved learning about the history of windmills and the influence on industry in Amsterdam.

Quality of Experience
Transport
Easy to get there by public transport
Amsterdam - Private guided historic city walk
Amsterdam - Private guided historic city walk
The Netherlands

Rudolph, our guide was friendly and engaging. Wonderful person!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa van den Eerenbeemt

Beautiful Norway
Norway | Aug 31 - Sep 23, 2026

W
Wendy W.
Denver, CO | Reviewed on Sep 27, 2026

We loved the Flam Railway, the fjords, and the Lofoten islands. All our accommodations were great, but our favorites were in Aurland and Svolvær.

Local specialist: Anna Grindevoll Strønstad

Across Portugal an excellent choice for a first time traveller in Portugal!
Portugal | Sep 12 - Sep 25, 2026

LINDA
LINDA B.
Seattle, WA | Reviewed on Sep 27, 2026
Porto was by far my favorite place. Our driver, Ivo, was entertaining and seemed to enjoy showing off his beloved Porto. The hotel, Porto Bay Flores, was especially wonderful - right in the middle of the action (no cars, just pedestrians) with a lovely outdoor seating area to sit and people watch. An easy walk to shops and food as well. The trip to the Douro Valley was interesting and I would have loved a longer boat ride. The stops at Navarre and Obidos on the way to Lisbon were also... Read more

Porto was by far my favorite place. Our driver, Ivo, was entertaining and seemed to enjoy showing off his beloved Porto. The hotel, Porto Bay Flores, was especially wonderful - right in the middle of the action (no cars, just pedestrians) with a lovely outdoor seating area to sit and people watch. An easy walk to shops and food as well. The trip to the Douro Valley was interesting and I would have loved a longer boat ride. The stops at Navarre and Obidos on the way to Lisbon were also very enjoyable and added dimension to the experience..

Lisbon is a busy city! Our driver, Hugo, did an excellent job driving us to Sintra, Cabo de Roca, and Cascais allowing wonderful stops along the way. He was exceptionally engaged - found us a lovely lunch stop overlooking the ocean. The Valverde Hotel turned out to be a solid choice - offering a sip of Port at night in the library! It was also on a street with shops and restaurants but busy with traffic. The tuk-tuk ride to Belem was entertaining.

The stop in Evora on the way to the Algarve was interesting but since it was a Sunday not everything was open and the town was pretty quiet - were hoping to have an opportunity to learn more about cork but the factory was closed. The Pine Cliffs Resort was beautiful but not a perfect fit. A quieter less family oriented place might have been preferable. Also, I had a very negative experience with the management which completely soured my experience there.
The excursion to Lagos and boat ride to Ponta da Piedade Caves was a good contrast to the Pine Cliffs Resort.

Hotel Reviews
Valverde Lisboa Hotel & Garden
Lisbon

The front desk staff and welcomers at the front door were exceptional. I loved the library and servings of Port. The restaurant was a bit slow on service but the sommelier was very good.

Authenticity & Character
Location
Busy street but shops and restaurant accessible.
Staff
Cleanliness & Comfort
The Pine Cliffs Resort
Apartado, Albufeira

I was treated poorly by the manager on staff at check out which soured my experience. Lots of babies, toddlers and kids so if you are looking for a quiet place, this is not it. Beach is not handicap accessible.

Authenticity & Character
A huge resort - would be good for large family gatherings or golfers
Location
You are isolated once there.
Staff
Front desk staff customer service lacking.
Cleanliness & Comfort
I loved the room and especially the very private balcony
PortoBay Flores
Porto

I loved the location. Also, the amenities - sauna, steam room, and warm pool, were included. The outdoor breakfast seating was lovely - complete with champagne!

Authenticity & Character
Surrounded by beautiful, classic old buildings
Location
Great for people watching
Staff
They were all so good!
Cleanliness & Comfort
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

This was a no frills excursion to some really cool geological formations. The boat driver's were great! We had a blast. It was one of the best parts of the whole Portugal excursion for my husband who is a geologist. We are boat lovers, so the small craft and big swells didn't bother us.

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto

This drive was a good way to see the city. Our driver, Ivo, was thorough in showing us historical sites as well as dropping us off at an out of the way cafe on the mouth of the river to enjoy some local ambiance and drinks.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

Our driver, Enrique (I think was his name, sorry) made this trip very enjoyable. He was very enthusiastic about the places he showed us, especially a look into the production of the Pasteis de Belem. He also made a huge effort at avoiding rough spots in the roads as our traveling partners found the tuk tuk experience difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

The Sandeman tour wasn't particularly friendly. The facility was beautiful and the port good. An additional trip to a smaller more friendly producer would have been good.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Lisbon: Private 4-Hour Historic Center Driver Tour
Discover Lisbon: Private 4-Hour Historic Center Driver Tour
Lisbon

Getting around the city was difficult, but it was important to have the opportunity to drive through all the different districts to get oriented to the city.

Quality of Experience
Guides, Drivers and Staff
Transport
8-Hour Private Driver Service at Your Disposal
8-Hour Private Driver Service at Your Disposal
Portugal

Our driver, Ricardo, did a good job of getting us around to see places from the land that we were going to see from the sea later in the day. He made good suggestions for exploring Lagos and took very good care of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Porto on a Private 4-Hour Historic Center Driver Tour
Discover Porto on a Private 4-Hour Historic Center Driver Tour
Porto

Fun to see other parts of the city - crossing the bridge to the Villa de Gaia side and tasting port at Sandemans. Would have perhaps preferred an additional tasting at a smaller establishment.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Adding a visit to the town of Sintra, lunch on a hilltop overlooking the ocean and stops at Cabo de Roca and Cacais made the trip to the Villa even more exceptional.

Quality of Experience
Guides, Drivers and Staff
I think our driver, Hugo, made all the differnence.
Transport
Comfortable ride and Hugo was a very careful driver.
Uncover Porto's Hidden Coastal Gems on a Private Driver Tour
Uncover Porto's Hidden Coastal Gems on a Private Driver Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

The drive was long but a great way to see the countryside. I would have enjoyed a longer boat ride on the Douro.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Sep 29, 2026

Hi Linda,

Thank you soo much for your review!

I’m so glad to hear you had a lovely time with our guides and drivers They really make all the difference! We love including those extra stops to share a few of the beautiful Portugal's hidden gems.

Wishing all four of you all the best! 😊

Your friend in Portugal – Diana

Great second trip to Ireland!
Ireland | Sep 6 - Sep 18, 2026

Jill
Jill G.
Atlanta, GA | Reviewed on Sep 27, 2026
Had a great time in Ireland. Loved Kinsale the most! The hotel there was the best of the trip and the vibe of the town is exactly what we love. Read more

Had a great time in Ireland. Loved Kinsale the most! The hotel there was the best of the trip and the vibe of the town is exactly what we love.

Hotel Reviews
Ashling Hotel Dublin
Dublin

This hotel is close to the train station and the zoo, but it's far from shops and restaurants. The room was well appointed and clean. Ours was overlooking the HVAC units for the hotel so it wasn't quiet. Our room wasn't ready when we arrived, which is no big deal, but their luggage storage is in the basement of the parking deck and doesn't feel safe or secure. The breakfast was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

The lobby and main part of this hotel is very nice, including the restaurant but it is the newer wing of the hotel. Our room was in the older wing of the hotel, it was a hike and two elevator rides to get there, and that part of the hotel smelled old and moldy. Additionally, anytime a room door shuts in that part of the hotel, it slams, even if you try to close it gently. So you can hear everyone coming and going all night. The room itself was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killarney Riverside Hotel
Killarney

This hotel felt very odd. The first night we were there we had several spiders in our room and someone on staff came and cleaned them up. Other than the spiders, it was clean but did not feel like a 4 star hotel. It was very sterile and lacked basic amenities. The beds were terrible, they felt very cheap and made our backs hurt every night. Everyone we talked to (Drivers, Guides, etc) while we were in town gave us strange looks and wondered why we were staying there. Turns out, until recently this hotel was used to house displaced Ukrainians. There was one lady at the front desk that was very kind but the other front desk people weren't very engaging and the restaurant and breakfasts were terrible. It was also a bit of a far walk into town.

Authenticity & Character
This is not a 4 star hotel. Its very sterile and basic.
Location
Staff
Only giving three stars becauase the guy who came to clean the spiders was kind and one of the front desk ladies was kind. Everyone else we ran into wasn't particularly friendly.
Cleanliness & Comfort
Was clean (other than the spiders) but it was not comfortable.
Perryville House
County Cork

This was our favorite hotel of the trip! The staff were very attentive and friendly. The beds were very comfortable, and our room had a beautiful garden view.. This hotel has the BEST breakfasts!

Authenticity & Character
Location
Right across from the water
Staff
Cleanliness & Comfort
Stauntons on the Green
Dublin

This hotel was nice. The room was clean, the beds were comfortable.

Authenticity & Character
Older hotel, but well maintained.
Location
Right across the street from the park and walking distance to great shops and restaurants.
Staff
The staff were kind.
Cleanliness & Comfort
Activity Reviews
Killarney Jaunt & Afternoon Tea
Killarney Jaunt & Afternoon Tea
Killarney

I didn't understand what a "jaunt" was and horses can sometimes trigger my allergies. So we skipped the ride and just went for the afternoon tea. The tea was really fun and delicious, we had a great time.

Quality of Experience
Guides, Drivers and Staff
Lisdoonvarna Matchmaking Festival
Lisdoonvarna Matchmaking Festival
Lisdoonvarna

Unfortunately, the day that fit our schedule for this was a Monday and very little was happening when we arrived. Restuarants and bars weren't even open. I took a picture in front of the matchmaking bar and that was about it. Our driver this day, Pat, was probably the best of the trip, He shouldnt us some other cools stops along the way and was really fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Self Explore on Inis Mór (Inishmore)
Self Explore on Inis Mór (Inishmore)
Galway

We ended up joining a small tour from the pier, it was 25 Euro per person. This was well worth it and I would recommend this to anyone going to Inis Mor, or to book a private guide before arriving. Otherwise, we probably wouldn't have been able to see much of the island because the notable sights are too far to walk to from the pier and the shops and restaurants near the pier are lacking. We had a fantastic lobster roll from a local food truck near Dun Aonghasa, and the little shops up there are much better than the ones near the pier.

Quality of Experience
Loved the location, beautiful views.
Guides, Drivers and Staff
Transport
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

Our guide, Mike, was wonderful. But this activity felt underwhelming. It mostly felt like a stroll through the park with a friend.

Quality of Experience
Guides, Drivers and Staff
Galway Private Walking tour
Galway Private Walking tour
Galway

Our guide was very kind and personable, however, she is the daughter of the company owner, she is in college and not really a knowledgable guide. We didn't really learn much. She also said she usually only does 1 hour group tours so she didn't know what to do with us for 3 hours on a private tour. We ended up letting her go early bc it felt like a waste of time.

Quality of Experience
Guide was not very knowledgeable
Guides, Drivers and Staff
She was very kind and personable
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

We enjoyed this! Our guide, Adrian, was wonderful. We had 5 stops and our guide directed us to other places we should try during our time there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Sep 29, 2026

Hi Jill,

Thank you so much for the lovely review! I’m delighted you both had such a great trip and especially happy to hear Kinsale was such a hit! 😊

It was a pleasure planning your return to Ireland, and I hope there’ll be a third trip someday!

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Great Experience
Iceland | Sep 5 - Sep 16, 2026

J
Jim W.
Chicago, IL | Reviewed on Sep 27, 2026
Noga and the team were fantastic — top‑tier service from start to finish. Read more

Noga and the team were fantastic — top‑tier service from start to finish.

Hotel Reviews
Hotel Berg
Keflavík

Nice hotel in a very convenient location for anyone catching an early flight. We didn’t spend much time there since we checked in, slept, and headed to the airport first thing in the morning, but it served our needs perfectly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rangá
Hella

First‑class hotel, and we had a wonderful experience with the staff. The owner was onsite and always greeted us warmly whenever we crossed paths. Highly recommend this hotel for other visitors.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir

The hotel was very nice, with excellent rooms and an outstanding selection of breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Við Lónið Guesthouse
Seyðisfjörður

We really enjoyed our stay at this hotel and the town.

Authenticity & Character
Highly recommend for future visitors to the area.
Location
Loved our stay in this area for two nights!
Staff
Cleanliness & Comfort
Very clean.
Berjaya Hotel Mývatn
Mývatn

Very nice hotel and good location for the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hotel Akureyri
Akureyri

Hotel was very nice and staff was very nice.

Authenticity & Character
Location
Had to drive to get to downtown and may have liked a location closer where we could have just walked.
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very nice hotel and staff was very friendly and helpful.

Authenticity & Character
The rooms were very nice, and I appreciated that the chapel remains active. We were able to attend a Mass before leaving for our next stop, and both the nuns and the priest were wonderfully welcoming.
Location
Enjoyed our stay in this small town and nice view of the harbor.
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Nice hotel with very good service. Breakfast was excellent.

Authenticity & Character
Location
A little bit of a walk to get to the main downtown area.
Staff
The front desk people were very welcoming and helpful.
Cleanliness & Comfort
Activity Reviews
Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland

Did not visit.

Þingvellir National Park
Þingvellir National Park
Iceland

Did not visit.

Explore Stykkishólmur
Explore Stykkishólmur
Snæfellsnes Peninsula

Very nice small village and we did not explore it much as we got in later that day. Nice location for an evening.

Quality of Experience
Skogafoss Waterfall
Skogafoss Waterfall
Iceland

Skógafoss is definitely worth the stop, and the sheer power of the waterfall is very cool to witness in person.

Quality of Experience
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

The tour was cancelled due to high winds.

Kerið Crater
Kerið Crater
Iceland

A quick visit, and it was fine.

Quality of Experience
Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland

Did not visit.

Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

Jokulsarlon Glacier Lagoon and Diamond Beach are must‑see stops for any visitor. I highly recommend visiting both the lagoon and the beach—the glaciers and drifting icebergs are stunning, and walking down to Diamond Beach is absolutely worth it. We planned to take the Zodiac tour, but high winds caused it to be cancelled.

Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Iceland

If it’s already on your route, it’s worth a quick stop, but in my opinion it doesn’t stand out the way the other waterfalls we visited did.

Quality of Experience
 Efstidalur II Farm Bistro
Efstidalur II Farm Bistro
Golden Circle

Did not visit.

Explore Akureyri
Explore Akureyri
Iceland

We really enjoyed our stay in Akureyri, and I recommend that anyone doing the Ring Road spend at least one night here to explore the city.

Quality of Experience
Grjotagja Cave
Grjotagja Cave
Lake Mývatn

The cave is right along the route, making it an easy stop as you explore the area, but in my opinion it’s not particularly memorable and could be skipped without missing much.

Quality of Experience
Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

Did not visit as Noga indicated the columns had a lot or erosion this past spring, plus the weather was not good that day with heavy wind and rain.

Quality of Experience
Vestrahorn Mountain
Vestrahorn Mountain
Iceland

Vestrahorn Mountain was nice to see, but the black‑sand beaches—with their dunes and tufts of grass—were the real highlight.

Quality of Experience
Hengifoss and Litlanesfoss Waterfalls
Hengifoss and Litlanesfoss Waterfalls
Iceland

Hengifoss and Litlanesfoss were definitely worth the stop, and the hike itself was incredibly scenic as you make your way toward Hengifoss.

Quality of Experience
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

We appreciated our visit and would recommend it to fellow travelers.

Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

Did not visit.

Explore Vík
Explore Vík
Iceland

Did not stop to explore as it was raining really hard and very windy. Was bummed the weather was poor that afternoon and not able to spend more time there.

Quality of Experience
Fauskasandur Beach
Fauskasandur Beach
Iceland

We just stopped for a few minutes, and it was perfectly fine for a quick visit.

Quality of Experience
Akureyri Botanical Garden
Akureyri Botanical Garden
Akureyri

Did not visit the Gardens.

Quality of Experience
Explore Seyðisfjörður
Explore Seyðisfjörður
Iceland

We really enjoyed our stay in this village. I highly recommend that future visitors base themselves here when exploring Eastern Iceland.

Quality of Experience
The drive both into and out of the village was truly beautiful, with gorgeous scenery the entire way.
Stuðlagil Canyon
Stuðlagil Canyon
Iceland

Stuðlagil Canyon was certainly worth the visit, and I would highly recommend it to future travelers. The basalt column formations were remarkably striking.

Quality of Experience
Asbyrgi Canyon
Asbyrgi Canyon
Iceland

I’d rate this stop as fairly average and wouldn’t recommend going far out of your way to see it. That said, the south part of the canyon was genuinely striking—very cool formations and beautiful scenery—so it’s worth visiting if you’re already nearby.

Quality of Experience
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

We didn’t do the entire cliff walk from Arnarstapi to Hellnar, but starting from Arnarstapi was wonderful. Even a partial hike offers gorgeous coastal views, making it a stop well worth your time.

Quality of Experience
Explore Reykjavík
Explore Reykjavík
Reykjavík

We truly enjoyed our one‑day stay in Reykjavík. It’s a vibrant, walkable city, and I’d recommend that any traveler to Iceland spend at least a day taking it in.

Quality of Experience
Gullfoss Waterfall
Gullfoss Waterfall
Iceland

Did not visit this site.

Glaumbær Farm & Museum
Glaumbær Farm & Museum
Iceland

I’m really glad we stopped to explore the sod homes. Buying tickets to go inside made the visit far more meaningful and was well worth the time and money.

Quality of Experience
Whale Watching Safari by Traditional Boat
Whale Watching Safari by Traditional Boat
Iceland

The whale‑watching safari was a bit of a disappointment, as we only saw a couple of whales briefly surface far off in the distance. Still, we understand that with tours like this, sightings are never guaranteed. The tour group and the boat was good though.

Quality of Experience
Guides, Drivers and Staff
The crew worked hard to find the whales.
Transport
Boat was fine.
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

Definitely one of the highlights of our trip, and I highly recommend it to future visitors. It was incredible to experience remote parts of Iceland that are only accessible by 4WD. Our guide, Lilly, was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike from Skaftafell to Svartifoss Waterfall
Hike from Skaftafell to Svartifoss Waterfall
Iceland

The Skógafoss waterfall is definitely worth a stop—its power and beauty make it a memorable visit.

Quality of Experience
Explore Djúpivogur
Explore Djúpivogur
Iceland

We just stopped for a few minutes along our route that day so not really able to give it a fair review.

Quality of Experience
Hidden Waterfalls E-Bike Experience
Hidden Waterfalls E-Bike Experience
Iceland

This excursion was cancelled.

Quality of Experience
Guides, Drivers and Staff
Transport
Dettifoss, Selfoss, and Hafragilsfoss
Dettifoss, Selfoss, and Hafragilsfoss
Iceland

Dettifoss and Selfoss were truly remarkable, and I would strongly recommend them to future visitors.

Quality of Experience
Geological Wonders of Lake Myvatn
Geological Wonders of Lake Myvatn
Iceland

We really enjoyed visiting all the sites recommended on the Geological Wonders of Lake Mývatn tour. The Grjótagjá Cave was a bit underwhelming, but everything else was fantastic. I highly recommend bringing head nets—the midges can be overwhelming. A friend suggested this before our trip, and my wife and I were very glad we listened.

Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 28, 2026

I loved working with you and Jo to create this special trip! Thank you so much for sharing feedback about your experience - this really helps us improve and grow for future travelers. I hope we'll get to work together again in the future when you're ready to go back to beautiful Iceland 😊

Overall, the planning and execution of the trip was excellent.
Peru | Sep 12 - Sep 21, 2026

Leonard
Leonard T.
San Jose, CA | Reviewed on Sep 27, 2026
Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but... Read more

Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but not essential). Instead, we would have preferred to stay an extra day in Cuzco which is more interesting to us. Rolando in the Amazon jungle tour was great and very knowledgeable. In Cuzco we enjoyed the visits to the various ruins and Machu Picchu. Julio was a good guide but his English was hard to understand at times and he always seemed in a rush. The city tour of Cuzco was not really a city tour as much as a tour of the cathedral and a convent that contained some Inca temple ruins. The Cathedral and convent tours were far too long and very boring to us. The guide, Emil, was enthusiastic and polite, but his English was very hard to understand. He also seemed in a rush all the time and we did not have time to stop to buy snacks or drinks. The latter part of the tour to the ruins on the outskirts of the city were interesting but were quite rushed and again hard to follow Emil's English. We were hungry most of the time and there was no chance to get a snack along the way. Overall we'd prefer a bit slower pace with a bit more free time to visit markets and try food on our own.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Good airport hotel.

Authenticity & Character
Inside the hotel it is clean and safe, all modern and up to date.
Location
Good for next day air travel. However, even being so close to the airport we needed 20-30 minutes to get to the terminal due to traffic and construction. The surrounding area is unpleasant and not walkable.
Staff
They were all friendly and helpful.
Cleanliness & Comfort
No issues at all.
Sonesta Hotel Cusco
Cusco

Excellent hotel and location. Excellent breakfast. Staff were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Excellent lodge in a primitive setting. Staff are friendly and helpful. Food is simple but good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There was no hot water for showers in our cabin and overall it was a bit too rustic for our taste.
Dazzler Miraflores by Wyndham
Lima

Very nice hotel but a bit out of the way for walking around Lima.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Exquisito Peru - Gastronomic tour and local market visit. - Private
Exquisito Peru - Gastronomic tour and local market visit. - Private
Lima

Not very interesting to us but should appeal to many others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lima: Colonial city tour & Larco Museum
Lima: Colonial city tour & Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Corto Maltés 3D/2N (day 2)
Corto Maltés 3D/2N (day 2)
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Machu Picchu (Group)
Full day Machu Picchu (Group)
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour - Shared Services
Sacred Valley Tour - Shared Services
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Ponce
Eduardo
Eduardo Ponce
Local specialist in Lima | Replied on Sep 28, 2026

Thank you so much for taking the time to share your experience and send us your review. We truly hope everything went well during your trip and that you had a wonderful time.

We also really appreciate you sharing the areas where we can improve. Your feedback and perspective are very valuable to us, as you are the ones experiencing our service firsthand, and your comments help us continue improving and providing a better experience for our guests.

Thank you again for your time, trust, and valuable feedback!

Once in a lifetime adventure!
Norway | Sep 14 - Sep 23, 2026

Lisa
Lisa T.
Seattle, WA | Reviewed on Sep 27, 2026
Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never... Read more

Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never had a problem with any of our plans. So thoughtfully detailed and planned out!

In Oslo, we explored based n the suggestions Maria gave us and enjoyed, parks, gardens, museums and the palace and opera house. Our guide on a nature tour, Giovanni, gave us ides for where to go after our tour and even helped us find the best way to get where we wanted to go. Our time in Oslo was so much fun.

My biggest “want” was to see the fjords. Maria set us up for a really amazing experience in the Sognefjord and surrounding fjords. We had a lovely train ride from Oslo to Flǎm and we stayed in Aurlandsfjord that night which was was the most magical place. We did the sauna there and jumped into the fjord which is a must do while in Norway. Our hotel there was lovely and we woke up to such beautiful views it was breathtaking. We had a RIB boat tour with Inge, who was a fabulous guide and delighted us with some fun history of the area as we cruised the lovely fjords. We ferried to Balestrand after that and spent two days in that part of the fjord. We went to see the Glacier Museum in Faerlandsfjord aboard a vintage ferry with our guide Guya (sp?) who shared his own history of watching the glacier change over time having lived in the area all his life. It was a beautiful thing to see and learn about.

We left by ferry for Bergen after that and spent our last 3 days discovering the fascinating area that my family are from. We kayaked in the North Sea with Iris as our guide and she knew much about the region and its history and she showed us some beautiful parts of Bergen we would not have otherwise seen. We went to the Troll Museum and the University of Bergen Museum and enjoyed both. A trip up the funicular with tickets that were flexible allowed us to do that on a day when the rain stayed away. We enjoyed the ride and found ourselves wandering a troll forest at the top and then hiking a bit to a pretty lake. All of this right above Bergen yet we felt miles away from the noise of the city. We shopped, tried local foods and even got a have a beer in a wine cellar built in the Middle Ages.

The peace of mind knowing everything was in place and easily accessible within the KimKim app, made this trip so hassle free we were able to enjoy every moment. I could not have planned a trip in a place I have never been to before and not had a lot of stress. KimKim made it possible without the stress. The support staff even checked in with us to make sure we were happy. Maria and her team did such a wonderful job helping us have a memorable, everything we wanted it to be trip - we can’t thank you enough!

Hotel Review
Hotel Aurlandsfjord
Aurland

We enjoyed our stay at this hotel so much. The staff were not just welcoming and friendly, they went out of their way to make our stay amazing. The food was fantastic and the location is just delightful.

Authenticity & Character
So much charm and nicely appointed rooms.
Location
The views are incredible
Staff
They were just delightful!
Cleanliness & Comfort
Activity Reviews
Shared Fjord Sauna Experience - Flåm
Shared Fjord Sauna Experience - Flåm
Flåm

This was our favorite activity. While the guide/concierge was just ok, the sauna itself, the facility, location and amenities were wonderful. We had so much fun that evening we will never forget it.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

Inge gave us a wonderful view of the fjord near Flåm. The ride was smooth and comfortable and she gave us great photo opportunities, entertained us with stories of the area and its history in a witty and fun way.

Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen

We very much enjoyed walking the Bergen and Brggyn area to learn more about the history and culture. The food was great and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Safari by Premium RIB
Mostraumen Fjord Safari by Premium RIB
Bergen

This is a high speed adventure ride from Bergen to the fjord. It was exciting and beautiful.

Quality of Experience
The ride was exhilarating and the scenery was beautiful.
Guides, Drivers and Staff
Our driver/guide was great. The staff helping us gear up were rushed, but helpful
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Iris was a wonderful guide and the equipment and instruction were all spot on. We had a lovely time exploring the islands.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

The boat was so much fun - it was a vintage ferry with friendly staff and it made the trip seem so very Norwegian. Our guide was amazing, the museum is very interesting and had so many hands on exhibits, we really learned a lot. The glacier visit was very memorable and scenic.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Giovanni was a wonderful guide for our tour and so helpful with suggestions of others things to do and try.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Sep 28, 2026

Thank you so much for your beautiful review! It was such a pleasure planning this trip with you, and I really enjoyed our calls and seeing all the photos and ideas you shared along the way.

I’m so happy that the trip turned out to be everything you hoped for, especially your time in the fjords, It sounds like you had some truly special moments!

Thank you for trusting me with such an important trip. It was wonderful to be a small part of your Norwegian adventure, and I hope you’ll come back to Norway someday! ❤️

The entire trip was AMAZING! Our accommodatio...
France | Sep 10 - Sep 24, 2026

C
Cheri C.
Atlanta, GA | Reviewed on Sep 27, 2026
The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. ... Read more

The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. Nina and Lucy were also great for our food tour and D-Day beaches. All were prompt and very professional. We were able to see and do far more than we would have been able to with our excellent guides! I also appreciate that they offered my husband a more gentle pace - helpful for aging folks! I would LOVE to go back soon!

Hotel Reviews
Le Grand Pavillon Chantilly
VINEUIL-SAINT-FIRMIN

Resort style hotel on the grounds of the Chantilly Chateau. Part of the resort complex was the chateau laundry with some of the old mechanicals still in place. Lovely setting in the woods with the chateau itself about 3 miles away from the hotel. Our room was in the modern building with a private terrace.

Authenticity & Character
This hotel incorporated the old laundry and canning facility, but updated with completely modern creature comforts! However, the chateau and town were further away from the hotel.
Location
We wanted to be closer to the airport than in Paris, but still in an interesting hotel. This was very good! Although we didn't realize it was so far to the chateau and the local town.
Staff
Cleanliness & Comfort
The rooms was very clean and the bed was comfortable.
Le Domaine de Bayeux
Bayeux

Beautiful old chateau converted to guest house. LOVELY! Best coffee machine on our trip!

Authenticity & Character
Beautifully converted chateau beautiful gardens!
Location
2 -3 blocks from Cathedral and old city center. One block from train station.
Staff
Very helpful - made reservations for us, provided change, provided me with ice after foot injury.
Cleanliness & Comfort
VERY clean and comfortable bed!
La Maison des Armateurs 4*
Saint Malo

GREAT location inside the old city walls in St. Malo! Room was small, but adequate.

Authenticity & Character
It was a very nice hotel, but not much character.
Location
Inside old city walls in St. Malo - could not have asked for a better location!
Staff
Cleanliness & Comfort
Night ferry between Plymouth to Roscoff
PLymouth

VERY small room with bunk bed. It was adequate, but just barely. The restaurant was very good.

Authenticity & Character
It was a ferry... adequate.
Location
Got us across the channel - that was our objective
Staff
Cleanliness & Comfort
Lewinnick Lodge
Newquay, Cornwall

What a LOVELY setting - we upgraded to a direct ocean view. We felt like we were on a cruise!

Authenticity & Character
This was a newer lodge, but right on the ocean made the location perfect for us.
Location
It was out of the town center, but the restaurant was great!
Staff
All the staff we interacted with were very helpful and kind.
Cleanliness & Comfort
Very clean and the bed was especially comfortable!
The Ley Arms
Exeter

Beautiful old (1290 AD) lodge nicely updated! This hotel is in a quiet little village with a beautiful church overlooking the hotel.

Authenticity & Character
VERY old lodge which was built to accommodate the workers workers in the 13th century!
Location
Not much around to visit, but was lovely for an overnight stay
Staff
Cleanliness & Comfort
The Pavilion Arms
Bournemouth

Room was very small, but adequate for a single night. Restaurant was good.

Authenticity & Character
Location
Nothing could be improved as it was out of the main downtown area.
Staff
Cleanliness & Comfort
Carpet in our room was dirty.
The Old Vine
Winchester

VERY helpful staff and beautiful room! Stairs could be challenging for some, but the location is incredible adjacent to the cathedral. We enjoyed the restaurant as well.

Authenticity & Character
Adjacent to the cathedral - in the heart of old Winchester
Location
Staff
Parking was challenging - we received parking assistance which was invaluable.
Cleanliness & Comfort
The entire hotel was lovely, clean and comfortable.
Activity Reviews
 An afternoon in the Pays d'Auge
An afternoon in the Pays d'Auge
France

This was my FAVORITE tour - Beautiful weather, beautiful country side, interesting information about the area AND a yummy picnic with the lovely items we picked up along the way!

Quality of Experience
Loved the tour of the cheese factory and especially the cider mill with apple being processed while we watched!
Guides, Drivers and Staff
Nina was GREAT! Very entertaining and enthusiastic!
Transport
Very comfortable vehicle with great driver!
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux

As the child of a career Army officer, the D-Day Beaches were a must do! However, it was not what I expected and I probably would have preferred a different day trip. The most impressive part of the trip was probably the German Cemetery - our group was one of two groups there, so it was not crowded as the other sites were later in the day.

Quality of Experience
The Airbourne Museum was very good!
Guides, Drivers and Staff
Lucy was amazing and kept the day interesting and informative
Transport
we were wedged in the front seats - it was TIGHT
Private Guided Tour of Mont Saint Michel
Private Guided Tour of Mont Saint Michel
France

Mont Saint Michel was an incredible place! It was busy, but we were able to see all we could. My husband did not feel up to going all the way up into the cathedral, but the town and the walls were amazing despite the crowds.

Quality of Experience
Guides, Drivers and Staff
Samuel was able to accommodate our less than athletic abilities to see the sites, but not be completely worn out!
Transport
Excellent driver!
Private tour of Saint-Malo
Private tour of Saint-Malo
France

Samuel was GREAT on our walking tour of St. Malo. The day was lovely! He provided good context for this city which I was not familiar with. After our tour with Samuel, we were able to navigate the city easily. I especially enjoyed touring the old part of the city with the half-timber houses and the stain glassed galleries.

Quality of Experience
Guides, Drivers and Staff
Samuel was very knowledgeable, kind and attentive to our slower pace.
Transport
Walking tour!
Guided tour of Winchester
Guided tour of Winchester
Winchester

Lovely tour of Winchester with David. We loved- walking with the city wall on one side and the river on the other - peaceful, green and lush! He shared many interesting tidbits of early English history - my favorite part! The cathedral was beautiful! The guildhall was somewhat of a letdown (marketing 15th -16th century style was still cheesy), although the ruins which surround it were beautiful!

Quality of Experience
See above
Guides, Drivers and Staff
Transport
walking tour, but guide was very good about adapting the tour for us especially since we were quite jet lagged.
Local specialist: Justine Edelin

Wonderful everything was wonderful. Thanks fo...
Norway | Aug 31 - Sep 23, 2026

Brian K
Brian K W.
Denver, CO | Reviewed on Sep 27, 2026
Wonderful everything was wonderful. Thanks for your help you made our trip a great success! Read more

Wonderful everything was wonderful. Thanks for your help you made our trip a great success!

Hotel Reviews
Svinøya Rorbuer
Svolvær

Best place we stayed on the whole trip on a stormy day we could see the weather and on a clear day we could walk where we wanted and the food was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Location was perfect, Quiet great food a stay of a lifetime! Thanks.

Authenticity & Character
Location
Staff
The desk clerk was amazing!
Cleanliness & Comfort
Svalbard hotel | The Vault
Longyearbyen

Perfect location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Safari
Svalbard

Our guide was a perfect gentleman when we were at the glacier he would us let enjoy the quiet and the calfing of the glacier. It was the most peaceful and full of awe trip. Hard to explain but just perfect!

Quality of Experience
Guides, Drivers and Staff
Just was so nice and we just enjoyed him and the trip.
Transport
It’s a long way and felt like a big adventure.
City Walk
City Walk
Norway

This was the best our guide was perfect and I would go with her anywhere!

Quality of Experience
Guides, Drivers and Staff
Our guide was the best ever!
Transport
Local specialist: Anna Grindevoll Strønstad

This was the most stress-free vacation
Italy | Sep 14 - Sep 22, 2026

Michael
Michael V.
Ridgeland, Mississippi, USA | Reviewed on Sep 27, 2026
This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything. Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or... Read more

This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything.

Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or rest up when we were tired.

Hotel Review
Palazzo Castri 1874
Florence

This was our favorite hotel of our three city vacation. The staff, the room, the meals - everything was perfect. Florence is such a walkable city and the Palazzo Castri 1874 we well situated for our exploration of the historic area. I don't know if we will return to Florence, but if we do, this is the only hotel in which I want to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 28, 2026
Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.
I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.
It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel... Read more

Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.

I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.

It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel supported every step of the way.
I will definitely share your kind words with Cristian and Lucrezia as well!

And I’m particularly happy that the pace of the itinerary worked so well for you.
Having the right balance between wonderful experiences and time to simply wander, relax, or recharge is such an important part of enjoying Italy.

Thank you again for trusting us with your trip.
It was a pleasure helping you discover Italy, and I truly hope this is only the beginning of many more Italian adventures!
Ciao, valeria

Top notch service! Trip of a lifetime! 10/10 experience!
Italy | Sep 18 - Sep 26, 2026

Elizabeth
Elizabeth S.
Franklin, MI, USA | Reviewed on Sep 27, 2026
Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be... Read more

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026

Elizabeth, I'm thrilled to hear how much fun you had! I knew the Grand Hotel Excelsior Vittoria would be a major highlight, and I'm glad i was right! Diliana is amazing, I'll be sure to pass along your gratitude because I know she appreciates it with how hard she works.

Every detailed response you gave for the activities and hotels is truly helpful! It's allows myself & our team to know what's worthwhile for others, and it's great to know how much fun you had.

kimkim is always here to help whenever you want to have another memorable getaway!

Brilliant trip for us to England/France...
France | Sep 10 - Sep 24, 2026

D
Dale J.
Miami, FL | Reviewed on Sep 27, 2026
Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one. Read more

Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one.

Hotel Reviews
Le Grand Pavillon Chantilly
VINEUIL-SAINT-FIRMIN

Remarkable conversion of the Chateau's mainteance complex into a hotel. This is a multiple building conversion with lovely modern rooms. Staff weas friendly and helpful. Food was good. This has the air of a conference center but works well for just staying. It's located beyond walking distance to Chantilly, so you'll need to get rides if you doin't have a car. But the staff was helpful in arranging that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Domaine de Bayeux
Bayeux

This is a unique conversion on the edge of Bayeux. It looks like a wealthy merchant's house from the 19th century and it has gorgeous gardens in the back. We stayed in the family suite, and not a standard room, so my comments may not apply to all. The rooms have a old aristocracy feel but the bathroom is completely updated and modern. The staff were friendly and helpful. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison des Armateurs 4*
Saint Malo

Lovely hotel inside the walls in St. Malo. Staff were friendly and helpful. Breakfast was excellent. You couldn't find a better base for exploring this beauritful walled city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lewinnick Lodge
Newquay, Cornwall

This is an amazing place. We stayed in an oceanside room - these are built into the cliff face below the main hotel. All we could see were the sea and the headlands. Rooms were plenty big for 2. The restaurant was excellent for Breakfast and Dinner. The location is brilliant for exploring Cornwall and THE VIEW!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old Vine
Winchester

Classic English Inn on the Cathedral Square in Winchester. You could not find a better place to explore Winchester from. The staff were kind and helpful. The restaurant was very good for both breakfast and dinner. It is in the old downtown, so if you are driving, don't have too big a car.

Authenticity & Character
Classic old English Inn
Location
On the cathedral square
Staff
Kind, friendly and enormously helpful
Cleanliness & Comfort
Activity Reviews
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
A little tight for 8 people in this van.
 An afternoon in the Pays d'Auge
An afternoon in the Pays d'Auge
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Mont Saint Michel
Private Guided Tour of Mont Saint Michel
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Saint-Malo
Private tour of Saint-Malo
France

This was a great half day tour of St. Malo. Samuel, our guide, was well informed, personable and adapted the tour to our interests and capabilities.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Winchester
Guided tour of Winchester
Winchester

David our guide was lovely and knowledgeable. He shaped the itinerary to our interests and the pace to our requirements. Couldn't imagine a better half day in Winchester.

Quality of Experience
We had a really deep dive into English history at the old capital.
Guides, Drivers and Staff
Local specialist: Justine Edelin

Best South Korea Tour ever
South Korea | Aug 23 - Sep 10, 2026

Henville
Henville R.
Leicester, NC, USA | Reviewed on Sep 27, 2026
Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea.... Read more

Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea. Christine was always available to help and to fix anything that went wrong or keep us informed of any changes or updates to our itinerary. We love the Hotel arrangements and the food offerings at each location. Our tour in Daegu and Cheongju as well as Pusan were great. The people we met were so warm and attentive to our being able to have a wonderful experience in South Korea. We were able to visit the Language Institute in Seoul and Pusan and attended church on two Sabbaths and met some wonderful people of our faith. We enjoyed the spiritual fellowship with them and great food as well. Our trip to Jeju had a small hiccup with airport security but Christine came to the rescue and remedied the situation. Thanks for all your help Christine. You were great. We plan to visit again in 2030. Hope to stay in touch with Billy(Lee Kyung Jong), so we can see him again soon. Thanks to everyone involved in making our trip to South Korea so enjoyable and such a memorable success.

Hotel Review
Nine Tree Premier Hotel Insadong
Seoul

Great stay and good breakfast. Perfect location to access all of Seoul’s attraction. Wonderful staff. Great for long stays or short stay.

Authenticity & Character
Great service, authentic Korean food and good amenities
Location
Close to everything you’d want to do in Seoul.
Staff
Warm and helpful. Quick to respond to any request.
Cleanliness & Comfort
Great room service each day.
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Sep 28, 2026
Hi Roger,
You are such thoughtful and considerate people, and I truly appreciate your kindness throughout the journey.
Thank you very much for your understanding, support, and wonderful cooperation throughout the trip. It has been a genuine pleasure assisting you, and I am very grateful for the trust you placed in me. I sincerely hope you will have the opportunity to visit Korea again in the future. If you do, it would be a great honor and pleasure for me to have the opportunity to assist... Read more

Hi Roger,
You are such thoughtful and considerate people, and I truly appreciate your kindness throughout the journey.

Thank you very much for your understanding, support, and wonderful cooperation throughout the trip. It has been a genuine pleasure assisting you, and I am very grateful for the trust you placed in me.

I sincerely hope you will have the opportunity to visit Korea again in the future. If you do, it would be a great honor and pleasure for me to have the opportunity to assist you once again.

Wishing you both many more wonderful journeys and happy memories ahead.

Warmest regards,
Christine

Trip of a Lifetime
Italy | Sep 12 - Sep 20, 2026

A
Aldo B.
Chicago, IL | Reviewed on Sep 27, 2026
The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended. Read more

The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended.

Hotel Reviews
Hotel Relais Montemarino
Borgomale (CN)

Well kept, wonderful views, pool and nice clean rooms. Room was not as thoughtfully laid out as the Hotel Svizzero and our window looked out right on the well trodden path where lots of guests were walking, so privacy was an issue. Breakfast buffet options not as varied as those of Hotel Svizzero. Also, pool was nice but mostly inside so not ideal for lounging around it. Finally, meal options not as good as restaurants in town. All in all, a very good hotel but these issues prevent me from giving it 5 stars.

Authenticity & Character
Location
On a hill so great views yet close enough to town.
Staff
Cleanliness & Comfort
See above comments.
Hotel Chalet Svizzero
Courmayeur

Small but very well appointed rooms making full use of the space, with ample closet space, a couch, small fridge and balcony

Authenticity & Character
Location
5 minute walk to town center
Staff
Cleanliness & Comfort
Turin Palace Hotel
Turin

First class rooms and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgraded to a room with a balcony
Activity Reviews
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy

Good tips. Would recommend more information about the autostrada and payment techniques.

Quality of Experience
Ape Calessino Experience with Tastings
Ape Calessino Experience with Tastings
Italy

The views from the Ape tour were amazing as we toured the Barolo countryside. Driver also was informative. The description referenced a stop for "local delicacies" but that was a little misleading: while we did stop at the entrance to a vineyard, I expected we would go inside and sample the wine and some snacks. Instead, we were sat down at a picnic table and given hazelnuts, some hard crackers, and some wine. The snack stop could be improved and should, in my opinion, include sampling at an actual vineyard. By the way, not sure whether this is the place for this comment, but we discovered that the recommended walking tour of the vineyards for the following day was an almost exact duplicate of what we saw on the Ape, so we of course varied from the recommendation. Would suggest including the Castle of Count Covour and the nocciola sculptor (Pine?). Thanks.

Quality of Experience
Guides, Drivers and Staff
Guide enthusiastic but not a great mastery of English.
Transport
Ape was not in the greatest shape -- had some gearing issues.
Exploring Rural Farms in Alta Langa
Exploring Rural Farms in Alta Langa
Italy

Nocciola producer was a fantastic experience. Lovely family and great products. Highly recommended. Would have liked at least a quick tour of the trees / orchard but otherwise great. The cheese producer was very quaint, polite and excellent selection of cheeses. Nice family and informative lecture. Would have appreciated a closer view of the sheep (which were very far) or the goats (which were in a field that was not visible) but this is a nit. Ran into the producers in the Alba Farmers Market on Saturday also.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 28, 2026

Hi Aldo, Thank you so much for taking the time to share your trip review. It was a pleasure helping you put together your journey through Italy.

I’m glad to hear that you enjoyed the experiences, from the food and local activities to having the freedom to discover Italy on your own. And thank you for your honest feedback about the hotels and activities, it’s very helpful and something we’ll certainly keep in mind.

I’d be happy to help you plan another trip in the future, whether that brings you back to Italy or takes you to Spain, Portugal, Morocco, Greece, or Malta. 🧡

Warmly,
Anita

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.