Kimkim Trip Reviews for Argentina

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(64 reviews)
Read 64 verified reviews by travelers who booked their trip on kimkim.

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Buenos Aires, Mendoza, and Iguazu Falls · Argentina - Jun 8 - Jun 16, 2022

Traveler: Sidney D. - Local specialist: Emilce Alonso

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was... read more

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was beautiful with the wine country and Andes views, and Iguazu Falls was such a gorgeous wonder of the world! We felt extremely safe being two young, female adults, and I would recommend KimKim and Argentina to anyone! It was amazing 🤩

Activity Reviews

Brazilian Falls - PRIVATE

Puerto Iguazu

Overall Rating

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Overall Rating

Argentinean Falls

Puerto Iguazu

Overall Rating

Tango Show and Dinner at La Ventana

Buenos Aires

Overall Rating

Cycling in the vineyard

Mendoza

Overall Rating

Great Adventure

Puerto Iguazu

Overall Rating

The Birds Park - PRIVATE

Puerto Iguazu

Overall Rating
Activity Review

This was not what I expected it to be. It was our last day so it was light right before going to the airport, but it was essentially just a zoo. I had thought we would be bird watching more in the wild, but that was not the case. It was still amazing to see all of the exotic bird species that live there!

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Sidney and Abigail!
Thank you for taking the time and sharing your experience. It's great to know you felt safe in our country and I'm also happy that you had a great time here in Argentina! It was my pleasure to assist you!
Looking forward to welcoming you again to any part of South America :)
Best!
Emi

Graciela

An amazing trip - one of a kind · Argentina - Jun 6 - Jun 15, 2022

Traveler: Graciela P. - Local specialist: Emilce Alonso

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of... read more

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of the hotels were centrally located and comfortable, not a fan of the hotel in Mendoza though. The dinners and lunches that Emilice planned were stellar. We couldn’t have dreamt of a better trip. My husband and I are seasoned travelers but I would have never been able to plan a trip as good as this one. Thank you KimKim, Emilice, and all of our drivers and guides. Will definitely use this company again and will recommend to my fellow travelers. Gracias por todo!!!

Hotel Review

Cordon del Plata

Mendoza

Overall Rating
Hotel Review

Although we were moved to Hotel M, across the street and it was newer, it was noisy and bathroom was super small similar to a bathroom on a cruise ship. You could hear everyone in the hallway and street noise was pretty bad. It was centrally located which was very nice. Also, I requested a little later check out and they asked for 50% of daily rate. Unbelievable.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Centrally located in heart of city, easy to walk around.
Activity Reviews

Half day City Tour

Buenos Aires

Overall Rating
Activity Review

Hernan our guide was fabulous.

Transport

Guides, drivers and staff

Quality of Experience

Criolla & Winery Horseback Riding

Mendoza

Overall Rating
Activity Review

Very rustic place and home cooked lunch was delicious. Enjoyed riding in the Andes.

Food

Transport

Guides, drivers and staff

Quality of Experience

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

"Fileteado" Class in San Telmo

Buenos Aires

Overall Rating
Activity Review

The tour of San Telmo was great but too much emphasis on Fileteado. The class was very enjoyable.

Transport

Guides, drivers and staff

Quality of Experience

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Overall Rating
Activity Review

So much fun. Food was delicious and met other travelers.

Food

Transport

Guides, drivers and staff

Quality of Experience

“Santa Susana” Fiesta Gaucha Excursion

Buenos Aires

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

IguazĂş: NATIVE GUARANI COMMUNITY

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Brazilian Falls

Puerto Iguazu

Overall Rating
Activity Review

This was phenomenal. See the Brazilian side before you see the Argentinian side.

Transport

Guides, drivers and staff

Guide was just ok.
Quality of Experience

The Birds Park

Puerto Iguazu

Overall Rating
Activity Review

Not a bird lover but truly enjoyed the experience.

Transport

Our driver was very nice.
Guides, drivers and staff

Quality of Experience

Argentinean Falls

Puerto Iguazu

Overall Rating
Activity Review

Wow, it was breath taking. The Iguazú Falls should be on everyone’s bucket list.

Transport

Guides, drivers and staff

Quality of Experience

Great Adventure

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Overall Rating
Food

Transport

It was fun riding in a 1928 Model T car but it should not be used to go such a long distance. Took us an hour to get to the restaurant and 20 minutes to get back in a regular car.
Guides, drivers and staff

Quality of Experience

Mendoza Vino y Oliva

Mendoza

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Graciela,
Thank you so much for your kind words! I'm pleased to hear you had a nice time in Argentina and that everything went according to your expectations. It definitely was a deep cultural immersion :)
It was my pleasure having you in Argentina. This wonderful review means much to us! I really enjoyed watching your wonderful pictures. Thanks for sharing them :D
Warm regards!
Emi

Argentina trip · Argentina - May 21 - Jun 4, 2022

Traveler: Heather D. - Local specialist: Leandro Zamprogno

Our trip to Argentina was amazing. Andrea was great a great help on WhatsApp when we had questions and Fabio was such a good driver. We loved the city vibe of Buenos Aires and the tango show was a highlight. Ushuaia was a neat port city. We really enjoyed our free day hiking to Laguna Esmeralda. The capybaras that we saw in Iguazu were adorable and the waterfalls epic. Leandro touched base with us throughout the trip and we really appreciated the detailed itinerary and assistance that he... read more

Our trip to Argentina was amazing. Andrea was great a great help on WhatsApp when we had questions and Fabio was such a good driver. We loved the city vibe of Buenos Aires and the tango show was a highlight. Ushuaia was a neat port city. We really enjoyed our free day hiking to Laguna Esmeralda. The capybaras that we saw in Iguazu were adorable and the waterfalls epic. Leandro touched base with us throughout the trip and we really appreciated the detailed itinerary and assistance that he provided.

Hotel Review

Estancia El OmbĂş

San Antorio de Areco

Overall Rating
Hotel Review

The best experience we had in Argentina. Pablo was so welcoming and made us feel at home. The food was delicious. A bottle of Malbec was served for every meal. It was really neat to see the traditional dances and music of the pampas region. We really enjoyed the horseback riding and sunset walks across the estancia.

Tips for future travelers

Come hungry because the BBQ outside had a huge variety of delicious meats.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Outside of the city with quiet nights.
Leandro Zamprogno profile photo
Leandro Zamprogno, local specialist, responded to this review:

Dear Heather, hope you had a pleasant flight back home.

I really loved planning this trip with you and how enthusiastic you were with the different ideas. I was sure you were going to have an amazing time in Argentina! Even with the cold Patagonia in winter, you rock!

Thank you for trusting on us and to share this lovely feedback.

Diana

Flawlessly Planned Trip to Argentina · Argentina - May 5 - May 23, 2022

Traveler: Diana S. - Local specialist: Natalia CanĂłnico

This is the first time I’ve used a travel agent and absolutely everything ran smoothly. From our driver, Eduardo, in Buenos Aires to our guides Rodolfo in Iguazu and Ramiro in Mendoza, everything ran like clockwork. Our visit to breathtaking Iguazu Falls was fun and informative; on our second day we did a bike and kayak trip with Alejandro and Nadia, and was definitely the highlight of our time in Iguazu. In Mendoza, we had two enjoyable and informative days with Ramiro at several... read more

This is the first time I’ve used a travel agent and absolutely everything ran smoothly. From our driver, Eduardo, in Buenos Aires to our guides Rodolfo in Iguazu and Ramiro in Mendoza, everything ran like clockwork. Our visit to breathtaking Iguazu Falls was fun and informative; on our second day we did a bike and kayak trip with Alejandro and Nadia, and was definitely the highlight of our time in Iguazu. In Mendoza, we had two enjoyable and informative days with Ramiro at several wineries. On our third day, we were supposed to visit Puente del Inca and do a short hike in the Andes, but motion sickness got the best of me and we had to abort those plans on our way up.

Working with Natalia to plan this trip was a pleasure, she was very responsive and provided us with a customized the trip that was exactly what we wanted. We are looking forward to working with Natalia on our next trip to Argentina.

Hotel Review

O2 Hotel IguazĂş

Puerto IguazĂş

Overall Rating
Hotel Review

Very nice hotel, great breakfast, great location. Would stay there again.

Cleanliness & Comfort

Clean and comfortable
Staff

Very helpful
Authenticity & Character

Relatively new hotel
Location

Walking distance to restaurants, bars, and shopping.
Activity Review

Uco Valley Wine Experience

Mendoza

Overall Rating
Activity Review

The wineries are just beautiful. The wine tastings were informative (and delicious). Lunch was also excellent.

Food

Outstanding food
Transport

We had a private driver.
Guides, drivers and staff

Our guide, winery staff, driver—everyone was helpful and informative
Quality of Experience

Beautiful scenery and winery
Natalia CanĂłnico profile photo
Natalia CanĂłnico, local specialist, responded to this review:

Dear Diana,
We are very happy to read that you have had such a great trip in Argentina, and that everything went according to your expectations!
Thanks for your lovely words and for taking the time to write this review.
We will be delighted to welcome you again in Argentina very soon!
Kind regards,
Natalia

Madeleine

Emi planned the honeymoon of our dreams! We h... · Argentina - Apr 23 - Apr 30, 2022

Traveler: Madeleine C. - Local specialist: Emilce Alonso

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many... read more

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many beautiful places in the countryside. Unfortunately I wasn’t feeling well for a portion of the trip but Emi was amazingly flexible with helping us plan some alternate, more suitable activities last minute. Prior to this trip, we had never used this type of service but we’re so glad we did! It was so much more comfortable having someone local to provide us with tips and to ensure that everything was taken care of for us. You won’t regret planning a trip with her!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Panoramic Grand - IguazĂş

Puerto IguazĂş

Overall Rating
Hotel Review

Beautiful facilities, delicious food.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Azur Real Hotel Boutique

CĂłrdoba

Overall Rating
Cleanliness & Comfort

Appreciated all of the little details like the champagne that was left for us and the pillow menu!
Staff

Authenticity & Character

Gorgeous hotel
Location

Activity Reviews

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Overall Rating
Food

They were so accommodating with my many dietary restrictions!! I felt included in the whole experience despite not being able to eat many of the traditional foods
Transport

Guides, drivers and staff

Quality of Experience

Half day City Tour - Private service with English speaking guide

Buenos Aires

Overall Rating
Activity Review

Andrea is an amazing tour guide!! My husband and I learned so much in one day. Thank you!

Transport

Perfect combination of walking and driving :)
Guides, drivers and staff

Fabio was so friendly and helpful throughout the whole trip. Thank you!
Quality of Experience

Argentinean Falls

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Brazilian Falls - PRIVATE

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

The Birds Park

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Calamuchita Wine Roads. Wines with character

Cordoba

Overall Rating
Food

Transport

Guides, drivers and staff

H
Quality of Experience

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Maddie and Marcel! thank you very much for your feedback and for letting me be part of this dream, I´m super happy that you enjoyed your honeymoon around Argentina and really look forward to welcoming you again to keep discovering the country another time :)
It was a pleasure to e-meet you and I'm sure life will give us another chance to meet in person!
All the best!!
Emi

We had a blast. It was a seamless experience ... · Argentina - May 2 - May 11, 2022

Traveler: Jessy D. - Local specialist: Emilce Alonso

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big ... read more

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big luggage costs in some of the trips. Next time we would like to avoid Gol airlines if possible. The tour guides were outstanding. We loved working with your team.

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi Jessy!
Thank you very much for your feedback. I'm super happy that you enjoyed this super rush and wonderful trip to Argentina and Brasil.
I'm very happy you were able to see lots of animals while in the Amazonas and that did such varied activities.
Your comments are also useful for future experiences with Airlines as well.
Look forward to welcoming you again to any part of SouthAmerica:)
Best wishes and nothing but the best!
Emi

Amazing Argentina.... · Argentina - Mar 11 - Mar 20, 2022

Traveler: rey n. - Local specialist: Tatiana Repetti Tarasewicz

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and... read more

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and close to the towns. The drivers were always on time.. And punctuality is a big deal for us. We enjoyed Argentina so much.. Surprisingly, the walking tour in Buenos Aires was very informative and i highly recommend doing that. The tango show was one of the highlights of our trip. Please don't leave Argentina without watching the tango dinner show.. It was the best. If we come back, we want to see the rest of the country. 10 days isn't enough but it was one of our best vacations ever. And Tatiana, i will contact you again for another South American tour. :)
Thanks for a spectacularly planned tour for us. Shout out to our tour guides, Gabriel in Tierra del Fuego and Ismael in El Calafate. Both were very personable and good-looking too. Lol..

Hotel Review

Calafate Parque Hotel

El Calafate

Overall Rating
Hotel Review

This is like a boutique hotel close to the main town area. Very clean and staff are very helpful. It is close to the main town area and yet it is located in a quiet street away from the bustle of the main street. It is within walking distance from everything. I recommend staying in this hotel. If there is one thing that needs improvement--the food served in their onsite restaurant isn't the greatest. The wait staff are good . The food itself is sub par.

Tips for future travelers

Just eat outside for lunch and dinner. Breakfast is good enough.

Cleanliness & Comfort

liked the room set up and the lobby with their modern functionality
Staff

very friendly and attentive
Authenticity & Character

loved the plank wood floors..it gave character to the place
Location

the seclusion of the area and yet being so close to town
Activity Review

Buenos Aires Walking Tour - Dinner Tango Show

Buenos Aires

Overall Rating
Activity Review

We weren't expecting to enjoy the show so much. First of all, the food was great! Service was fantastic. But the skills and talent of the show performers were amazing. Really, really enjoyed the show.

Food

i want to go back to ushuaia for the crabs
Transport

same as above. hard to communicate
Guides, drivers and staff

some of the drivers didn't speak english which was hard to communicate but they were punctual and that's what counts.
Quality of Experience

the performers were the best.
Tatiana Repetti Tarasewicz profile photo
Tatiana Repetti Tarasewicz, local specialist, responded to this review:

Hello Rey!
Many thansk for your reply!
I hope you have a great trip.
It was my pleasure to assist you.
I would be more than glad to help you again.
We keep in touch
take care
Tatiana

Best Argentina experience ever · Argentina - Apr 24 - May 3, 2022

Traveler: Adrian S. - Local specialist: Lucas Kambic

This is the second time I use KimKim for my travels and I will definitely keep using the services in the future. From the travel inception to the assistance during travel itself, the levels of service and care were superb.
Lucas has accommodated all my requests and help me build the perfect trip. He was in touch all along to make sure I catch my flights and if there were any unforeseen changes.
They providers selected were also very friendly and when the weather wasn’t allowing to do the... read more

This is the second time I use KimKim for my travels and I will definitely keep using the services in the future. From the travel inception to the assistance during travel itself, the levels of service and care were superb.
Lucas has accommodated all my requests and help me build the perfect trip. He was in touch all along to make sure I catch my flights and if there were any unforeseen changes.
They providers selected were also very friendly and when the weather wasn’t allowing to do the planned activities they have suggested amazing alternatives.
Lastly, Argentina has so many beautiful travel options to offer, from luxury travel to adventurous hikes or family vacation. It is such an amazing country as it is its people.
Totally recommended!

Hotel Review

Belmond Hotel das Cataratas

Foz do Iguacu

Overall Rating
Hotel Review

Excellent service, luxurious rooms and facilities, amazing food!

Activity Reviews

Trekking Cerro Bellavista

Bariloche

Overall Rating
Activity Review

Thanks to Carlos and Monica for organising the best excursions even when the weather wasn’t behaving. We had an amazing time and we will totally come back!

Transport

Guides, drivers and staff

Quality of Experience

Exploring Argentina Iguazu Falls

Puerto Iguazu

Overall Rating
Activity Review

Thanks Pilar for such a beautiful journey through the national park and for taking care of use at anytime during the trip!

Transport

Guides, drivers and staff

Quality of Experience

Spirit of Glaciers

El Calafate

Overall Rating
Activity Review

At first I was a bit hesitant about this experience but it was totally worth it to see the glaciers from up close and know a bit more about the national park. The food and service were excellent I recommend doing the private lounge experience!

Food

Transport

Quality of Experience

Lucas Kambic profile photo
Lucas Kambic, local specialist, responded to this review:

Hola Adrian, thank you very much for your feedback, I´m super happy that you enjoyed your time in Argentina, it´s our main goal that you feel comfortable while traveling through our country. As you said Argentina offers options for all type of travels from Waterfalls in the jungle to the Glaciers in Patagonia and everything in between. All the best!!

In 40+ uears of global travel we have never u... · Argentina - Apr 14 - Apr 28, 2022

Traveler: Brian B. - Local specialist: Oleksandra Stefanyuk

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias... read more

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias Oleksandra.

Hotel Reviews

Rendez-Vous Hotel Buenos Aires

Buenos Aires

Overall Rating
Hotel Review

This hotel is very well located in the heart of bars and restaurants of Palermo and is reasonably priced. The lowest priced rooms in this cozy hotel are snug and I would opt for an upgrade to a bigger room. The staff was exceptionally helpful and friendly and language was never an issue. Breakfast was good and the bed was very comfortable. When our flight home was cancelled at the last minute Marion was very helpful and sympathetic. Gracias.

Tips for future travelers

Upgrade to a larger room.

Location

Cleanliness & Comfort

Staff

personal touches and friendliness
Authenticity & Character

very nice design

Design Suites Bariloche

San Carlos de Bariloche

Overall Rating
Hotel Review

very nice hotel on the shores of the lake close to town. I would have given 5 stars if our room had a better view. The indoor/outdoor pool was very nice but is probably due for renovation and the ladies bathroom in the pool area was not up to the standars of the rest of the facility. The restaurant was very good and we had 2 dinners at the hotel. The room design was beautiful but the internet connection was a bit sketchy, we shifted to various netwoks several times during our stay.

Tips for future travelers

I would seek a room in one of the lower number building like 1 or 2 (we were in 4 and had a nice view of another building)

Location

Cleanliness & Comfort

room was great pool shower for the ladies a bit gross
Staff

Authenticity & Character

Activity Reviews

Walking tour Premium

Buenos Aires

Overall Rating
Activity Review

we learned a lot about the city and had a comprehensive tour by a very knowledgeable guide.

Transport

Guides, drivers and staff

Quality of Experience

personal touch and great knowledge

Tango-Show with dinner

Buenos Aires

Overall Rating
Activity Review

we did not do this activity

Oleksandra Stefanyuk profile photo
Oleksandra Stefanyuk, local specialist, responded to this review:

Dear Brian,

Thank you very much for your feedback. We are glad that you have had a good time in Argentina and hope that despite the inconvenience with your return flight you brought back with you good memories of our country.

Best wishes
Oleksandra

Overall a very good trip · Argentina - Mar 27 - Apr 7, 2022

Traveler: Suzanne Q. - Local specialist: Sabrina Spiess

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with... read more

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with Latitud (Tierra del Fuego National Park tour). The Perito Moreno Glacier hike was also a major highlight of the trip.

The only difficulty was in El Chalten, where we did not have a guide. Our drivers were from Las Lengas tour company and they did not speak English so we had trouble finding out when we were getting picked up and this was a little stressful as I had to call the hotel to help coordinate for us. We also did not like 2 out of 3 of the hotels. Mirador del Lago was great. Las Hayas in Ushuaia was a pretty hotel on the outside and in the lobby and common areas, but the room was very basic. We had a ground floor room and the lights from the outside of the hotel shined directly into our room, making it hard to sleep. After requesting that they move the light, they did not follow up. Amerian Buenos Aires Park Hotel also felt a little old, had slow wi-fi, and wasn't very comfortable. We also didn't know that we were supposed to pay for national park admission fees, so it would have been nice to know this in advance.

I would recommend using Kimkim again if someone was booking a long trip like ours. Even after the small problems mentioned above, it was nice that everything was more or less taken care of.

Our trip to Argentina was amazing! · Argentina - Mar 18 - Apr 1, 2022

Traveler: Mary H. - Local specialist: Lucas Kambic

Our trip was amazing! Lucas did a great job tailoring the itinerary to our family's desire to be active on vacation with our 10 & 12 year olds. Maxi and Hernan took us around Buenos Aires in style, and gave us the local's view of lots of places. Dario and Geronimo in Bariloche did a great job of customizing our kayaking adventure for the windy weather and made it memorable. Zoe and Nicholas in El Chalten we're stars, giving great information and chatting with the kids all the way up and down the trails. Overall, an amazing experience.

Lucas Kambic profile photo
Lucas Kambic, local specialist, responded to this review:

Hello Mary, thank you very much for your review, I´m glad the whole family had a great time in Argentina, I´ll resend your message to our guides that do a fantastic job in each destination. Thank you! All the best, Lucas

Dennis

A fantastic trip with all the support we needed! · Argentina - Mar 18 - Apr 1, 2022

Traveler: Dennis H. - Local specialist: Lucas Kambic

Our specialist Lucas was fantastic. We have been planning this trip for over 8 months and he was able to help us narrow in on activities we wanted to do, and places we wanted to stay. We even threw in a date change. He was also available throughout our trip for updates and questions. Loved having the support.
Our local guides were also fantastic, Maxi in Buenos Aires and Carolina in Bariloche were very helpful, friendly and went above in beyond.
We had quite a few interactions with local... read more

Our specialist Lucas was fantastic. We have been planning this trip for over 8 months and he was able to help us narrow in on activities we wanted to do, and places we wanted to stay. We even threw in a date change. He was also available throughout our trip for updates and questions. Loved having the support.
Our local guides were also fantastic, Maxi in Buenos Aires and Carolina in Bariloche were very helpful, friendly and went above in beyond.
We had quite a few interactions with local tour companies as well and each one of them acted professionally and were very friendly and helpful.
Knowing what we know now about Argentina, we might have made a few itinerary changes, such as more time in Buenos Aires, less time in Ushuaia, and putting boating, or vehicle based outings before our hiking/trekking outings. We really enjoyed each place. If we return to Argentina we will certainly contact Lucas.

Lucas Kambic profile photo
Lucas Kambic, local specialist, responded to this review:

Hola Dennis, first of all I´m super happy that you enjoyed your trip to Argentina. I want to thank you for trusting our services for your family trip. Thank you your for review and feedback. It helps us to improve and offer better services and programs for our guests. =) All the best, Lucas.

Lucas is the Best! · Argentina - Mar 4 - Mar 18, 2022

Traveler: Darren R. - Local specialist: Lucas Kambic

I can't express enough what a great job that Lucas did for us on our amazing trip to Argentina. He planned a great trip for us, specifically tailored for our interests. That was not so easy because my interests and my wife's are not always the same, yet he developed a plan we both loved. Then, when my wife got covid 2 days into a 2 week trip, Lucas was extraordinary. He helped us deal with some of the complicated issues that brought on. Then he managed to help us replan the second week of... read more

I can't express enough what a great job that Lucas did for us on our amazing trip to Argentina. He planned a great trip for us, specifically tailored for our interests. That was not so easy because my interests and my wife's are not always the same, yet he developed a plan we both loved. Then, when my wife got covid 2 days into a 2 week trip, Lucas was extraordinary. He helped us deal with some of the complicated issues that brought on. Then he managed to help us replan the second week of the trip so (post-quarantine) we were still able to enjoy this beautiful country. And he even managed to get us refunds for last minute cancellations. Just an overall amazing job by him.

Lucas Kambic profile photo
Lucas Kambic, local specialist, responded to this review:

Hello Darren, thank you for your nice words, I´m happy that you enjoyed our country and that everything went well. Send my greetings to Deborah, and I hope you return to South America in the future. All the best! =)

Matt

Patagonia & Iguazu · Argentina - Mar 5 - Mar 19, 2022

Traveler: Matt D. - Local specialist: Lucas Kambic

Our guides Annahi, Vanessa, Carolina, Julia, and Tatiana were all excellent. The guide at Perito Moreno was OK (this was the day the driver & guide were late). The drivers were all excellent, except the driver from Newberry to Alvear palace (he just kept talking about musicians and bands). Our favorite activities were Victoria Island with the private boat and picnic, just perfect for us, the trek to Laguna Capri, and Estancia Cristina. Overall, the agents were very professional and... read more

Our guides Annahi, Vanessa, Carolina, Julia, and Tatiana were all excellent. The guide at Perito Moreno was OK (this was the day the driver & guide were late). The drivers were all excellent, except the driver from Newberry to Alvear palace (he just kept talking about musicians and bands). Our favorite activities were Victoria Island with the private boat and picnic, just perfect for us, the trek to Laguna Capri, and Estancia Cristina. Overall, the agents were very professional and responsive, and extremely thorough in preparation. In retrospect, we should have chosen later departures for some activities, since the kids liked to sleep late. The hotels were all excellent, with Loi Suites and Alvear Palace standing out. Of course, we loved Patagonia, the glaciers, and Iguazu!

Hotel Review

Alvear Palace Hotel

Buenos Aires

Overall Rating
Hotel Review

Very luxurious hotel in Recoleta

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Victoria Island Navigation & Trek

Bariloche

Overall Rating
Activity Review

lovely island, quite empty the day we visited, with bbq on a deserted each

Food

Transport

Guides, drivers and staff

Quality of Experience

Lucas Kambic profile photo
Lucas Kambic, local specialist, responded to this review:

Hello Matt, first of all we are super happy that you enjoyed your trip to Argentina. On behalf of Natalia and myself I want to thank you for trusting our services for your family trip, Thank you for your feedback, it helps us to continue improving in the search to create unique travel experiences.
All the best!

Krisha

K&P Honeymoon in South America March 2022 · Argentina - Mar 10 - Mar 19, 2022

Traveler: Krisha A. - Local specialist: Emilce Alonso

My husband Peter and I made a first time visit to South America for our honeymoon. Not knowing where to go and what to make a must see part of the trip we decided to book our trip through a Travel Agency. We found Kimkim and after reviewing other reviews we decided to go with them. I am so pleased that we did!! Our Travel Agent was Emilce who I believe is from Argentina. She did an amazing job putting together our itinerary with domestic flights, accommodations, and tours/activities. ... read more

My husband Peter and I made a first time visit to South America for our honeymoon. Not knowing where to go and what to make a must see part of the trip we decided to book our trip through a Travel Agency. We found Kimkim and after reviewing other reviews we decided to go with them. I am so pleased that we did!! Our Travel Agent was Emilce who I believe is from Argentina. She did an amazing job putting together our itinerary with domestic flights, accommodations, and tours/activities. We had a 11day/10night vacation that involved 3 destinations. Emilce was very patient and in consistent communication with us as we made adjustments to our itinerary that better suited the experience that we were wanting during our special celebration trip. She really made the planning experience pleasant by always being quick to answer our questions and make the requested adjustments.
Regarding the travel experience itself: We felt well taken care of: We traveled to Buenos Aires, Argentina; IguazĂş Falls, Argentina; and Rio de Janiero, Brazil. Each local point of contact was present and in consistent contact prior, during, and at the end of the local destination visit. We felt taken care of specifically by Andrea Z. & Fabio in BA; Lorienna, Junior, and Ernesto in IguazĂş Falls and by Oscelea & Marsha in Rio. Our overall trip concierge was Clementina and she made sure that we had all of our trip update information for our domestic flights, Covid requirements and some suggestions for extra thing that we could do in each city. She even helped me to arrange a surprise birthday dinner for my husband. We truly enjoyed our stay in Buenos Aires, IguazĂş Falls and Rio de Janiero and believe that this was made possible by the diligent, detail focused and professional skills of all staff of Kimkim and their relationship with the local tourism companies that they work with.
Peter and I have memories that we will cherish for the rest of our lives and only have great things to say about our experience on our honeymoon.
Gracias KimKim Staff (Emilce and Clementina)
Gracias Buenos Aires Staff (Andrea Zunino & Fabio, and our tour guide for the City tour, sorry I can't remember your name but you were wonderful!)
Gracias IguazĂş guides and driver (Lorienna, Junior, and Ernesto).
Obrigada Rio staff (Oscelea and Marsha)
5stars all around for the entire trip!!!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Overall Rating
Hotel Review

with We visited Buenos Aires for the first part of the honeymoon and stayed at the Recoleta Grand Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The location of the hotel is very convenient to be able to walk to many wonderful sites. (Recoletta Park, Museums, and restaurants. It is in a great location to be able to walk around and enjoy what Buenos Aires has to offer. Short taxi or public transportation ride away to get to the La Boca and a great city market that has wonderful empanadas and other treats. We definitely look forward to visiting again and will stay at the Recoleta Grand Hotel.

Tips for future travelers

Definitely suggest bringing walking shoes so that you can visit a lot of attractions that are in walking distance with out any discomfort to your feet. I also suggest getting a street facing room as where is more building development so you may not want to have to view that in the rear facing rooms at this time (March 2022).

Location

You are close to a lot of museums, famous parks: Recoleta park, Recoleta Cemetery where Eva Peron is buried. Great small cafes and restaurants, Fashion stores and a Mall.
Cleanliness & Comfort

The rooms were tidy and clean. The beds are so soft and feel like sleeping on a cloud pillow.
Staff

Front desk and restaurant staff are very friendly and accommodating
Authenticity & Character

The place has a European feel and is bright and airy.

Loi Suites Iguazu Hotel

Puerto IguazĂş

Overall Rating
Hotel Review

We visited Iguazu Falls for the second part of the honeymoon and stayed at the Loi Suites Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located more in the National Park itself so all of our meals were at the hotel if we weren't out doing a tour for the day. The hotel is surrounded by jungle and is secluded but you still have all the amenities of a 5star hotel. the rooms are very clean and the beds are comfortable. Our bed was two beds put together. Only suggestion i would make is if it had a pillow top so that you won't feel the crease between the two beds. Our accommodations included a buffet breakfast and it was really delicious with a variety of selections to choose from. The other meals were either at the Formal restaurant or the pool tiki restaurant. We enjoyed our stay and lounged by the pool most afternoons after each day of touring the Waterfalls: both Argentina and Brazil sides of the falls.

Tips for future travelers

Book a room that may be over looking the river a little more so that you have a better view from your room or one that actually has a veranda that you can sit out on. We had a room that has a tub and shower that are separate. It was nice to soak in a nice bath!

Location

Offer some activities for guests to do at the hotel that can be little more interactive.
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Offer some activities for guests to do at the hotel that can be little more interactive.
Cleanliness & Comfort

Staff

Authenticity & Character

Fairmont Rio de Janeiro Copacabana

Rio de Janeiro

Overall Rating
Hotel Review

We visited Rio de Janeiro for the final part of the honeymoon and stayed at the Fairmont Rio de Janiero Copacabana Hotel. The staff were very helpful from check in, through meals services, through check out. As non-Portuguese speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located at on end o Copacabana Beach and overlooks the water! The hotel is in prime location for restaurants and beach fun. It's location also allows for a short walk to be able to access Ipanema Beach, The hotel has 5star accommodations. We originally booked a city view room, but once we saw what ocean view was we requested to see if we were able to get a ocean view suite. We were able to make an upgrade payment to allow for the ocean view and were so glad we did. The sunrise over the water is spectacular and the view for our balcony allow for that. The staff at the hotel are pleasant, professional and very helpful. The check in process was wonderful, the breakfast buffet was included with our accommodations and was plentiful! We are from the United States (Midwest to be specific) and don't always have the opportunity to try tropical fruits. I had tropical fruits a plenty on this trip! The Fairmont hotel also has some space reserved at the beach that allows for easy access to lounge chairs and beach umbrellas! I can't wait to come back to stay at the Fairmont Rio de Janeiro Copacabana!

Tips for future travelers

Definitely experience a spa treatment view of a sunrise from an ocean view room with your own private balcony

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Reviews

Information about Buenos Aires

Buenos Aires

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Rio By Night: Rio Scenarium + Barbecue Dinner (5h)

Rio de Janeiro

Overall Rating
Activity Review

Rio Scenarium is a fun place to visit and dance. You don't have to be the greatest dancer or even know how to do Samba to have a great time. The barbecue dinner was delicious. I really enjoyed the different cuts of meat!

Food

Transport

Guides, drivers and staff

Quality of Experience

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi Krisha and Peter,
Thank you so much for your 5-star review! Our team is truly grateful that you enjoyed your Honeymoon in Argentina and Brasil that met your expectations :)
Your wonderful review means much to us and pushes us to maintain high-quality service and live up to our guest's expectations and needs while traveling.
We hope to see you here again in the future, to keep discovering SouthAmerica.
All the best for your marriage!
Emi

Argentina- Trip of a lifetime for family of 7 · Argentina - Feb 18 - Feb 27, 2022

Traveler: Kailan S. - Local specialist: Emilce Alonso

KimKim created a once in a lifetime vacation for my family. We had three generations of my family travel to South America for the first time, exploring Buenos Aires and Patagonia, creating memories that I could have never imagined.

No one had been to South America before, and this was one of our first trips since COVID so we were all a bit anxious, but KimKim made the experience unforgettable.

Highlights of trip:
- The Argentina Experience cooking class- competing in the an empanada... read more

KimKim created a once in a lifetime vacation for my family. We had three generations of my family travel to South America for the first time, exploring Buenos Aires and Patagonia, creating memories that I could have never imagined.

No one had been to South America before, and this was one of our first trips since COVID so we were all a bit anxious, but KimKim made the experience unforgettable.

Highlights of trip:
- The Argentina Experience cooking class- competing in the an empanada contest, learning how to make mate and tasting regional dishes
- Watching a beautiful tango show in an architectural gem
- Eating delicious steak and drinking excellent Malbec for nearly every meal
- Riding horses in a traditional estancia (ranch)
- Getting up close to hundreds of penguins in the wild and seeing a rare emperor penguin
- Trekking to the end of the Pan-American highway
- Sending a postcard from the southern most post office in the world
- Sailing on a catamaran though the Beagle Channel between the Pacific and Atlantic Oceans and watching sealions hunt for fish

Key benefits of using this service:
- Limited planning of the day-to-day activities on my part. As before, no one in my family had been to Argentina so we did not know necessarily what to plan. We just knew that we wanted to see the highlights of Buenos Aires and go hiking in Patagonia. KimKim planned the rest. They gave us a few options for our itinerary and we went ahead with it.
- Transportation. We had scheduled transportation everywhere. Our guide was there to pick us up at the airport and we had a car take us from our hotel to all of the activities. This was critical for our large group, as otherwise we were have had to organize multiple taxis to get anywhere.
- Communication. Our Kimkim agent Emi was wonderful and quickly answered all of our questions. We organized this trip relatively late (about two months prior to departure) and she worked very quickly for us. All of guides specifically Fernando (Buenos Aires) and Ilya (Ushuaia) were a joy and expressed to us how much they love their county through more than words. I also felt like they care about my family and made small adjustments throughout the trip as needed.

Things to know about using the service:
- The money was more than I had previously paid for a trip, but it was completely worth it. Everyone in my family is already planning to go back to Argentina. All of my friends already want to know how to go on this amazing trip.

Why you go definitely go to Argentina
- All of the food we had was excellent: the lamb in Patagonia, the fish in Ushuaia and the steak in Buenos Aires- all top notch
- The country has nearly ever type of terrain. You can going tango dancing in Buenos Aires, horseback riding in the county, hiking or ski. Everything available.
- The exchange rate is very favorable for tourists. The most I paid for a bottle of wine in a restaurant was USD $5. All of wine was delicious and better than the best I’ve had in France.

Overall, I have absolutely no regrets about using this service and would happily do it all over again. Already trying to figure out my next adventure!

Hotel Review

Huinid Obelisco Hotel

Buenos Aires

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Walking with Penguins

Ushuaia

Overall Rating
Activity Review

Exceeded my expectations. This was an island of hundreds of penguins and we could get up close to them in the wild. We saw three different species including a rare emperor penguin!

Transport

Guides, drivers and staff

Quality of Experience

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Thanks to all!!
It was my pleasure to plan and execute such an exciting adventure for the whole family. It was one of the most lovely trip itineraries I have organized! I really appreciate your kind words and wish you many more fun trips ahead in South America to keep exploring the world.
Warm regards,
Emi

40th birthday trip · Argentina - Feb 12 - Feb 21, 2022

Traveler: Heidi K. - Local specialist: Emilce Alonso

My triplet sisters and I had a wonderful 40th birthday trip to Argentina. We wanted to prioritize Patagonia, so Emilce arranged for us to visit Buenos Aires, El Calafate, and Ushuaia. Some highlights included the stunning Perito Merino Glacier, El Chalten hiking, and sailing the Beagle Channel. We had one mishap where a driver didn't show up to take us to the BA airport and one of us almost got bumped from the flight, but Emilce, Clementina, and Fernando were all very apologetic and refunded... read more

My triplet sisters and I had a wonderful 40th birthday trip to Argentina. We wanted to prioritize Patagonia, so Emilce arranged for us to visit Buenos Aires, El Calafate, and Ushuaia. Some highlights included the stunning Perito Merino Glacier, El Chalten hiking, and sailing the Beagle Channel. We had one mishap where a driver didn't show up to take us to the BA airport and one of us almost got bumped from the flight, but Emilce, Clementina, and Fernando were all very apologetic and refunded the difference for the transportation. After that incident, Clementina sent us our boarding passes ahead of time so that we wouldn't get bumped again - a thoughtful gesture! All of our guides were great and the team was very responsive. Even though food poisoning took us out for one day, we were overwhelmed and amazed by the beauty, food, culture, animals, and people. I hope to be back one day!

Hotel Review

Huinid Obelisco Hotel

Buenos Aires

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Minitrekking "Los Glaciares National Park"

El Calafate

Overall Rating
Activity Review

Absolutely once-in-a-lifetime experience.

Transport

Guides, drivers and staff

Quality of Experience

Rodrigo

Kimkim saved my last minute trip! · Argentina - Feb 8 - Feb 13, 2022

Traveler: Rodrigo T. - Local specialist: Leandro Zamprogno

I had a great experience with Kimkim thanks to Leandro. I had to book all the details of a trip to El Chalten and El Calafate within 24 hours of take-off during high season. There was very little hotel and tour availability, and the these destinations and tours also can require a significant amount of complicated ground transportation, with required tour guide coordination to allow entry into Glacier National Park. Leandro was able to get me a private room in each location, and book me with... read more

I had a great experience with Kimkim thanks to Leandro. I had to book all the details of a trip to El Chalten and El Calafate within 24 hours of take-off during high season. There was very little hotel and tour availability, and the these destinations and tours also can require a significant amount of complicated ground transportation, with required tour guide coordination to allow entry into Glacier National Park. Leandro was able to get me a private room in each location, and book me with an amazing all-day mini trekking tour of Perito Moreno Glacier, complete with crampons and mandatory tour guide for glacier trekking, along with all necessary bus transportation to the destinations. I tried booking hotels last minute from the US while at the airport but many El Chalten hotels don’t have self-booking enabled on their websites. I first left a message for Kimkim Sunday night as I was about to board my flight to Buenos Aires from JFK. By the time I landed in EZE Buenos Aires, Kimkim had connected me to Leandro and he had already worked out 90% of the details of my trip. Working with Leandro was such a relief and allowed me to enjoy my very short last minute trip stress-free and to the fullest.
Highly recommend.

Hotel Review

Lunajuim

El Chalten

Overall Rating
Hotel Review

Great place to stay. Kind of rustic rooms as are most places in Chalten. They offer great support services for hiking (helpful trail reviews and guidance/suggestions of best trails for the day given erratic weather conditions) and they offer a packed lunch service which is great if you’re on the go and don’t have time to grocery shop. Wifi is insufficient during wind storms (super frequent) and also when the hotel is full (afternoons and evenings after hiking). Wifi is ok early AM and late night when people are offline and on nights when it is not extremely windy. Very nice lobby with bar.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Minitrekking "Los Glaciares National Park"

El Calafate

Overall Rating
Activity Review

Great tour! Fun on the ice with great guides.

Transport

Guides, drivers and staff

Quality of Experience

Leandro Zamprogno profile photo
Leandro Zamprogno, local specialist, responded to this review:

It was a very nice challenge, Rodrigo! Thank you so much for your trust and taking the time to leave this message.

Hope to see you again soon!

Emilce and the entire team of guides in Argen... · Argentina - Apr 19 - Apr 26, 2022

Traveler: Jt H. - Local specialist: Leandro Zamprogno

Emilce and the entire team of guides in Argentina, provided me with a wonderful experience.
I will return soon and plan on utilizing their services again.... read more

Emilce and the entire team of guides in Argentina, provided me with a wonderful experience.
I will return soon and plan on utilizing their services again....

Hotel Review

Huinid Obelisco Hotel

Buenos Aires

Overall Rating
Hotel Review

Very relaxing location in the center of Buenos Aires... As all if Buenos Aires is eclectic in historic and new architecture, so to is the Huinid Obelisco hotel..

Tips for future travelers

U.S. travelers would be wise to discuss with a local guide before exchanging dollars to pesos at the official exchange rate... ask about "blue" rate

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi JT,
Thank you so much for your review. It was a pleasure to organize the trip for you. I will look forward to welcoming you and Maria to SouthAmerica again for your next trip. :)
Have a wonderful year and more adventures to come!
Emi

Good last minute trip · Argentina - Jan 17 - Jan 22, 2022

Traveler: Stephen M. - Local specialist: Emilce Alonso

We were supposed to go on an Antarctic but our cruise was canceled on the day of departure. KimKim helped us build a replacement trip on very short notice to salvage our vacation. Thank you. read more

We were supposed to go on an Antarctic but our cruise was canceled on the day of departure. KimKim helped us build a replacement trip on very short notice to salvage our vacation. Thank you.

Activity Review

El Chalten Full Day, Free time

El Calafate

Overall Rating

Everything was very smooth and went perfectly... · Argentina - Dec 28 - Jan 4, 2022

Traveler: Michael M. - Local specialist: Emilce Alonso

Everything was very smooth and went perfectly. No issues throughout the entire trip due to the great planning from the travel team. Fernando and Mathias were particularly helpful, knowledgeable, and very friendly. Would highly recommend. read more

Everything was very smooth and went perfectly. No issues throughout the entire trip due to the great planning from the travel team. Fernando and Mathias were particularly helpful, knowledgeable, and very friendly. Would highly recommend.

Hotel Review

Hotel Bahia Vik

Maldonado

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Ferry Navigation to Montevideo

Buenos Aires

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi Michael,
Thank you very much for your review. It was my pleasure to plan your trip to Argentina and Uruguay. I am very happy to hear you enjoyed it and I appreciate the feedback.
Wishing you a great year!
Emi

LYNNETTE

11 Days of Classic Argentina: Buenos Aires, Salta, Mendoze and MORE!!! · Argentina - Dec 20 - Dec 30, 2021

Traveler: LYNNETTE Y. - Local specialist: Emilce Alonso

Emi is nothing short of a ROCKSTAR! Even with the time zone difference (prior to booking), she considered every detail when crafting this special trip, despite limitations of COVID. All the hotels I stayed in were super clean and literally in the center of town, so venturing out on my own for dinner or to explore neighborhoods was super easy.

By far, Salta and Mendoza will forever be stained in my happiest memories. From the seemingly endless Salt Flats, hiking in San Lorenzo, lively... read more

Emi is nothing short of a ROCKSTAR! Even with the time zone difference (prior to booking), she considered every detail when crafting this special trip, despite limitations of COVID. All the hotels I stayed in were super clean and literally in the center of town, so venturing out on my own for dinner or to explore neighborhoods was super easy.

By far, Salta and Mendoza will forever be stained in my happiest memories. From the seemingly endless Salt Flats, hiking in San Lorenzo, lively squares of downtown Mendoza, beautiful mountain views in Cafayate and Purmamarca to the delicious empanadas and peaceful horseback ride at the ranch, this trip was everything I hoped for and more. Thanks so much Emi and KimKim for ending my 2021 adventures with a bang!

Hotel Review

Hotel Raices Aconcagua

Mendoza

Overall Rating
Hotel Review

The hotel was located mere steps from one of the larger squares and walking distance to shopping and very good restaurants. At night, I felt very safe walking about and the hotel is just outside a bus stop, with buses running very frequently. Despite COVID, there was a decent selection of pastries and juices for breakfast, but no eggs or anything like other hotels I had stayed in. My room on the 8th floor was very clean and offered an AMAZING view, plus the floor was very quiet at night. The elevators are a little slow at times. The front desk was very attentive upon check-in and even went as far to help me make an appointment with a nearby business for a service. If in Mendoza again, I would absolutely consider them for another stay!

Tips for future travelers

No.

Location

Cleanliness & Comfort

Fresh towels were provided daily. The safe was functional and locked/unlocked very easily by setting a code. Also the windows open with a latch to enjoy some fresh air if you want.
Staff

The staff was very helpful and spoke very good English if your Spanish is not so fluent.
Authenticity & Character

Activity Review

Salinas Grandes (Purmamarca)

Salta

Overall Rating
Activity Review

The mountain views were breathtaking! The time spent at the Salt Flats was truly a highlight of the excursion.

Transport

Driver picked me up about 10 minutes past my initial pickup time but it seems that no one in Argentina is ever really on time.
Guides, drivers and staff

Our guide was full of knowledge about the history Jujuy, Salinas Grandes and the Salta area that I definitely learned more than I would have just trying to visit the area on my own. Great driving through the winding roads in the mountains and was happy to help us take photos.
Quality of Experience

The people of Purmamarca were so kind and very gracious and getting to taste llama was surely a surprise!
Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Lynnette,
Thank you very much for your kind words and for having trusted us for your trip. :)
We are so happy that you had a great and full experience in Argentina. It is reflected in the beautiful photos you shared!
We hope to welcome you soon somewhere else in South America :D
It was a pleasure to e-meet you! Thank you very much and our best wishes for this year that has just begun!

The perfect honeymoon adventure! · Argentina - Nov 5 - Nov 20, 2021

Traveler: Kailey L. - Local specialist: Emilce Alonso

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each... read more

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each airport and take us to all of our activities- we didn’t even really have to think! Plus, every guide we had was so knowledgeable and friendly- and so excited to use their English as we were the first Americans they’d had since the pandemic restrictions lifted. I absolutely recommend working with Emi- and visiting Argentina!!

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Kailey and Jack,
Many thanks for all your kind comments and for sharing these lovely photos about your Honeymoon in Argentina! :)
We are thrilled that you loved and enjoyed the highlights of our country, and that traveling during the Pandemic time hasn't been an obstacle.
I want to thank you once again for trusting me to organize your honeymoon!!
It was a pleasure to e-meet you! Best wishes and adventures to come! Emi

Honeymoon in Argentina during COVID-19 · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jenna Q. - Local specialist: Emilce Alonso

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was... read more

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was the highlight of our trip. We loved all of the hotels that Emi booked/suggested for us. We were only able to spend one night in El Calafate, and unable to do any of our planned excursions in Calafate/Chalten, but we will be back! Emi stayed in constant contact with us after COVID-19 travel restrictions started being implemented, and even gave us her personal phone number. We highly recommend Emi if you are planning a trip to Argentina!

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really... read more

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really hope to receive you on another occasion so you get to know the rest of Argentina.
It was a pleasure to meet you! :)
Emi

Jeffrey

Patagonia - Chile and Argentina · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jeffrey B. - Local specialist: Erin Wiley

Erin was wonderful to work with for this trip! She was extremely helpful with planning everything and making a trip that included what I was looking for and in the budget I was working with. She was very patient with me and answered all questions that I had along the way.
The times in Torres de Paine was amazing, with great weather and beautiful views. Perito Moreno glacier was also amazing!
I was thrilled with my trip. Thank you again to Erin for all your work in helping to make it happen!!

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Wow, amazing photos Jeff! Thank you kindly for the wonderful review and for always being a pleasure to work with throughout the planning process. I'm so happy that we were finally able to make this trip happen for you and I'm glad that you did enjoy it, and were also able to make it back home safely. Wishing you the best!

Susan

Macarena was professional, flexible and respo... · Argentina - Feb 18 - Mar 4, 2020

Traveler: Susan G. - Local specialist: Macarena Colla

Macarena was professional, flexible and responsive. Quick follow up is very important to me when planning a trip.
Her suggestions made my trip special: cooking class, wine tour and Termed hot springs I would not have found.

Enjoyable Trip · Argentina - Feb 23 - Feb 29, 2020

Traveler: Deborah M. - Local specialist: MarĂ­a Noelia Bonvin

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side.... read more

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side. I was not sure about it was the S American Trip's role or the EcoIguazu's role. The guide for the Iguazu Falls on the Argentina side was not good. His didn't understand our questions very well and was not organized at all. Wasting time in making decision what we should do next. I felt so sorry for the tour members who had paid for the boat ride but no seats for them after all. I still wonder how it can happen if they have arranged the boat ride few months ago and still no room for them on the day. Other than that, I enjoyed my trip in Argentina very much. Oh, I forgot to mention about the tango show and the Argentine Experience. Both events were excellent. We enjoyed them very much. Thank you Emilce again for the arrangement. Will recomment KimKim to my friends.

MarĂ­a Noelia Bonvin profile photo
MarĂ­a Noelia Bonvin, local specialist, responded to this review:

Deborah,
Many thanks, you for your kind words and your patience with the Great Adventure issue. Unfortunately, the week you visited the waterfalls, there was very little water, so the shipping prefecture decided to cancel the navigations during the those days due to security reasons. It must have been disappointing and unexpected even for people working in the park, but sometimes we can't control it all :)
The most important thing here is you had a memorable time here in Argentina, that you... read more

Deborah,
Many thanks, you for your kind words and your patience with the Great Adventure issue. Unfortunately, the week you visited the waterfalls, there was very little water, so the shipping prefecture decided to cancel the navigations during the those days due to security reasons. It must have been disappointing and unexpected even for people working in the park, but sometimes we can't control it all :)
The most important thing here is you had a memorable time here in Argentina, that you were able to learn a lot about history and culture while visiting lots of great places in Buenos Aires and one of the new seven wonders with just a few days!
It was a pleasure to meet and accompany you from here during your trip. You will always be welcome at KimKim and of course in South America.
All the best,
Emilce

Christina

Overall we had a really positive experience u... · Argentina - Feb 8 - Feb 21, 2020

Traveler: Christina R. - Local specialist: Virginia Crivelli

Overall we had a really positive experience using KimKim. As two people who don't speak much Spanish, we found their services to arrange tours and transportation to be a huge benefit in making our travel throughout Argentina easier. We were thankful for Virginia's responsiveness and recommendations.
We especially loved El Chalten and Los Glaciares National Park. We only had one small tour/transportation hiccup but Virginia responded right away and came up with a solution quickly.

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Hi Christina,

I'm very happy you loved El Chaltén and Los Glaciares National Park and that my recommendations where useful :)
If you're planning to come to South America any time in the future, don't hesitate to contact me to help you.

I wish you a lot of more beautiful adventures to come :)

Best regards,

Vi

Ivette

This is my first time using the services. I h... · Argentina - Dec 27 - Jan 4, 2020

Traveler: Ivette C. - Local specialist: Virginia Crivelli

This is my first time using the services. I had Virginia as my agent and I was very happy with her. Things were planned last minute and somehow everything worked out. My highlight was the stay at the Mercure Hotel in Iguazu. I did not do any research at all and I was blown away. Thanks Virginia and KimKim for making dreams come true!!!

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Hi Ivette :) I'm flattered. Nothing can make me happier than knowing you had an amazing time here in my country and in South America. Iguazu is a spectacular place and I'm glad you like your hotel there that much :)
I wish you a lot more beautiful experiences to come and I hope all your dreams come true :)
Vi

Argentina Trip · Argentina - Feb 6 - Feb 20, 2020

Traveler: Douglas F. - Local specialist: Emilce Alonso

Emilce was very responsive and gave us great service. The trip itself was very enjoyable. the only wrinkle was that we had expressed an interest in hiking anddespite the fact the south of Argentina has lots of great hiking, the "hiking experiences" were mostly bus rides to scenic places.

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi Douglas,
Thank you very much for your Review! I'm really happy that you enjoyed your trip and that you are happy with our service.
I understand that although excursions weren't hiking at all, we managed together to change some of them into more active ones for you to enjoy the destinations in a different way.
I hope we can be in contact again! South America will always welcome you :)
All the best,
Emi

Both Axel (who handled planning before we lef... · Argentina - Dec 21 - Jan 8, 2020

Traveler: Rob A. - Local specialist: Axel Bulgheroni

Both Axel (who handled planning before we left) and Jesus (who helped with logistics and last minute changes once we arrived) from On The Go were fantastic - always super responsive, flexible and keen to make our trip absolutely perfect for us. Despite our regular flip-flopping in terms of requests!

Our trip to Argentina was absolutely fantastic - hotels, day-trips and logistics were all wonderful. Using Kimkim and On The Tour made everything very straightforward and we benefitted from... read more

Both Axel (who handled planning before we left) and Jesus (who helped with logistics and last minute changes once we arrived) from On The Go were fantastic - always super responsive, flexible and keen to make our trip absolutely perfect for us. Despite our regular flip-flopping in terms of requests!

Our trip to Argentina was absolutely fantastic - hotels, day-trips and logistics were all wonderful. Using Kimkim and On The Tour made everything very straightforward and we benefitted from excellent local knowledge. The overall price was also very reasonable.

I wouldn’t hesitate in recommending to others.

Axel Bulgheroni profile photo
Axel Bulgheroni, local specialist, responded to this review:

Hi Rob!
I hope this message finds you well!

Thank you so much for taking the time to send us this detailed feedback about your experience in our country! We are truly happy you had enjoyed this wonderful trip and everything has been fantastic, it is our main goal!

Rob, be sure to keep our contact details and let us know if we can help with any future trip to South America!

We keep in touch and warm regards from Buenos Aires!

I loved the visit to Iguazu falls from both B... · Argentina - Jan 1 - Jan 5, 2020

Traveler: Guyborn S. - Local specialist: Macarena Colla

I loved the visit to Iguazu falls from both Brazil and Argentina sides and the Tango night show which introduced me to Argentinian culture. The tour guides Gustavo and Maria on the Iguazu trip were phenomenal. Muchas Gracias

Macarena Colla profile photo
Macarena Colla, local specialist, responded to this review:

Thanks for your trust, Guyborn! I am so glad to know that you had a wonderful time in Argentina and that you loved your visit to the majestic IguazĂş Falls. It was my pleasure to help you plan this trip!

Great time in Argentina because of perfect planning · Argentina - Dec 23 - Jan 2, 2020

Traveler: Jim M. - Local specialist: Macarena Colla

Macarena did a wonderful job of working with us to get our trip to Buenos Aires and Ushuaia just perfect for our family. While we enjoy taking tours, we like to have free time to wander. Macarena was able to give us the perfect amount of both.

Each day we had some free time to wander, or relax from our tours. We thoroughly enjoyed Laura on our BA and Tigre tours. She was informative, helpful, and delightful to spend time with. Highly recommend her.

While we would have never booked the... read more

Macarena did a wonderful job of working with us to get our trip to Buenos Aires and Ushuaia just perfect for our family. While we enjoy taking tours, we like to have free time to wander. Macarena was able to give us the perfect amount of both.

Each day we had some free time to wander, or relax from our tours. We thoroughly enjoyed Laura on our BA and Tigre tours. She was informative, helpful, and delightful to spend time with. Highly recommend her.

While we would have never booked the Argentine Cooking experience or the Tango lesson and dinner, we were so happy Macarena put those in for us. It was great dining with travelers from around the globe, learning about the culture, food, mate, tango, etc. So happy they were included in our itinerary.

And while it was fun exploring BA, we thoroughly enjoyed being in Ushuaia. What a fabulous place. The highlight of our trip was the penguin boating adventure. The weather was absolutely perfect and it was wonderful seeing the landscape of Argentina and Chile.

The tour of Tiera del fuego park was great fun. And we were glad to have a personal guide. She was great! So informative, accommodating and professional. Felt like we really clicked with her.

We loved the Arakur Spa and Resort. Sitting and looking out the windows at the bay and town below was wonderful. Each afternoon we would go to the pool area and hang out. It was great fun being outdoors with the wind blowing, but warm in the pool.

There were some issues with Arakur, though. We were in Ushaia while it was very warm, and the AC did not seem to work in any of our rooms. We kept asking about it, but they told us "it is very slow." I would have preferred them to tell us "we really don't have AC, so it is best to open the windows," which we did open the windows.

Also, we ate at the lobby bar each day for lunch and service was extremely slow. I understand relaxing and not being rushed, but the service was terribly slow. Food at the lobby bar, restaurant and New Year's Eve gala was fabulous!!!

The new year's eve party was loads of fun. A great way to start the new year and decade.

Additionally, Macarena was on vacation during our trip, so Ludi stepped in and made sure we had everything we needed once we arrived in Argentina. The change from one agent to the next was seamless.

Highly recommend both!
Great time!

Macarena Colla profile photo
Macarena Colla, local specialist, responded to this review:

Thank you, Jim & Carrie! It was my pleasure to help you planning this trip for you. I'm so happy to hear from you that you have enjoyed every single activity that I have arranged for you during this unforgettable trip to Argentina. It would have been better to meet you personally but as Ludi told you before, I was on holidays. Thank you so much for your possitive and beautiful comments. Our goal is to give the best experiences to our travelers and we did our best to do so. It was so nice to... read more

Thank you, Jim & Carrie! It was my pleasure to help you planning this trip for you. I'm so happy to hear from you that you have enjoyed every single activity that I have arranged for you during this unforgettable trip to Argentina. It would have been better to meet you personally but as Ludi told you before, I was on holidays. Thank you so much for your possitive and beautiful comments. Our goal is to give the best experiences to our travelers and we did our best to do so. It was so nice to work with you, guys! You're so adorable, thank you! If you decide to come back to Argentina, I would love to plan another trip together! :)

Wonderful! Plain and simple, our trip to Arg... · Argentina - Nov 22 - Dec 2, 2019

Traveler: Mark A. - Local specialist: Maria Barciela

Wonderful! Plain and simple, our trip to Argentina met and exceeded my expectations. The planning and the execution was nearly perfect. The guides could not have been more informative and accommodating. Gabie, in Bariloche was simply amazing! Her background and knowledge was very impressive. In summary........Viva Argentina!

We just returned home from a 10 day trip to A... · Argentina - Nov 22 - Dec 2, 2019

Traveler: Lilly A. - Local specialist: Maria Barciela

We just returned home from a 10 day trip to Argentina, visiting Buenos Aires, Bariloche, and Mendoza. From the beginning to end, starting with the planning, guides, accommodations, and even to our drivers who could not speak English but smiled trying, it was a memorable experience.
Thank you.

Amy

Buenos Aires and Iguazu falls tour · Argentina - Nov 1 - Nov 7, 2019

Traveler: Amy P. - Local specialist: Mery Morelli

The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that... read more

The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that they used. Our tour guide Laura was friendly, warm, knowledgeable, and her English was perfect. I really liked the games and kid facts she incorporated into the tour. My only suggestion for improvement for Kim Kim and for Mery would be that they should recommend “kid friendly” itineraries and time schedules from the beginning...I really had to specifically ask for this rather than our agent suggesting things from the start. My experience using in Kim Kim for my trip in Ecuador was different in the sense that right from the start they made sure we had everything booked that was kid appropriate. No big deal this time around, as Mery was happy to help and was very flexible, and overall everything was excellent!!! Thank you!

Mery Morelli profile photo
Mery Morelli, local specialist, responded to this review:

Hi Amy,

Thanks for your feedback!

I am really happy to know that you had a great experience!

After 20 years of creating solo and group travels, we are really happy to start specifictly to work with family programs and your comments and your experience is really helpful to us! Thanks for your suggestion and also thanks for take time to be very specific about what you loved during your visit.

I hope you keep choosing Kim Kim you your trips!
Best Regards,
Mery

Edlyn

Trip to Argentina · Argentina - Sep 1 - Sep 6, 2019

Traveler: Edlyn G. - Local specialist: Mery Morelli

Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It... read more

Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It seems like someone missed our reservation entirely since our hotel was also closed for business when we got there. Luckily, another hotel owned by the same company was available for us.
Tours and service after that was great. Noelia was with us during our tour to Perito Moreno. We loved she had lots of information about the area for us.
Private Service from Puerto Natales was a bit scary sometimes. A three hour long trip was done in two hours and 15 minutes. We were going FAST!
When we got to Santiago, the driver was not waiting where we were told. He didn't know he had to wait for us there. All got sorted after I called.
Hotel in Santiago was super convenient. Perfect way to finish; close to parks and restaurants.
We liked that we had a combination of full service hotels to smaller boutique ones. We liked that for the most part things were confirmed for us by Say Hueque before we had to do so.
Thank you Mery for helping us plan this amazing trip!

Mery Morelli profile photo
Mery Morelli, local specialist, responded to this review:

Hi Edlyn,

Thanks for the feedback!
It is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in El Calafate to avoid any further inconvenient with other travellers, this can not happen, thank you for let me know!
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences.

I hope you contact us in a next trip!
Regards,
Mery

Trip to Argentina · Argentina - Jun 30 - Jul 5, 2019

Traveler: Darla M. - Local specialist: Mery Morelli

The entire kimkim team was fantastic! We had several flight delays and changes and could not have been more impressed by the support provided by Mery, our drivers and our tour guides to quickly and seamlessly resolve any issues with the airlines. Knowing we had a team behind us we could depend on was an added bonus.

Our guide, Manuel, in Iguazu was terrific!

I cannot recommend kimkim enough and will reach out to the group first as we begin planning or next journey.

Mery Morelli profile photo
Mery Morelli, local specialist, responded to this review:

Hi Darla,
Thanks for your review!
I am really happy to know that you had a great experience and also that all the flights problems were solved in time. It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences!
I hope to see you planning a new travel soon!
Warm Regards,
Mery

Marie

Going Off The Beaten Path in Argentina · Argentina - Jun 27 - Jul 3, 2019

Traveler: Marie W. - Local specialist: Martin Ogawa

Martin at KimKim, for the last year, has been dealing with your July Eclipse trip to Argentina 2019. He was always helpful with his replies and bookings we needed to change, I even got to call him once which was great to hear someone's voice, not just typing, sometimes you just need to chat to make sure we understand each other.
This was our first time using KimKim and not the last! Argentina was a wonderful experience and we'll be back!

Thank you again for making this one of the most memorable trips!

regards

Marie & Doug from Canada

The Best of Northern Argentina - 14 Days · Argentina - Jun 14 - Jun 29, 2019

Traveler: Nico B. - Local specialist: Martin Ogawa

Dear Martin,
Thanks again for this wonderful trip! Back home, we wish w're back there.

We had issues, but you were there, to get everything right.

Day by day we will review the trip.

Day 1: we had to call you for the car. The changed flight schedule was not known by the car rental company.
For one night it's better to stay in a different hotel or hosteria, because we had the feeling that this was a one-person room.

Day 2: beautiful stay

Day 3: we visited La Garganta del Diablo and the... read more

Dear Martin,
Thanks again for this wonderful trip! Back home, we wish w're back there.

We had issues, but you were there, to get everything right.

Day by day we will review the trip.

Day 1: we had to call you for the car. The changed flight schedule was not known by the car rental company.
For one night it's better to stay in a different hotel or hosteria, because we had the feeling that this was a one-person room.

Day 2: beautiful stay

Day 3: we visited La Garganta del Diablo and the Humahauaca (14-colors mountain).

Day 4: beautiful stay. To buy the extra fuel is not necessary. In Antofagasta is a new fuel station.

Day 5: please mention to others that de Puna de Atacama (Dieserto du diable - seita curvas) is really spectucalar.

In Tolar Grande, maybe you have heard, we were in a beautiful hosteria (Casa Andina), the same name as you mentioned in the detailed information. Because we didn't have any addresses and this is mentioned on Internet we thought we were in the correct place to stay. This hosteria is in line with the previous hotels.
Unfortunately we had to go to a basic stay. Maria was very friendly.

In Tolar Grande there are two places for dinner. You have to step in on the time the miners go for dinner and you have to eat the daily menu.

Day 6: please skip this extra day in Tolar Grande and add this to Antofagaste.
Laguna Santa Maria is far away and the road was washed away on several places. To dangerous because of the rental car. We turned.

Day 7: we drive an awesome route (via Antofalla)

Great stay in Antofagasta (wonderful). To get fuel is easy, because there is a new fuel station.

You can add 2 more nights to stay here because there are a lot of attractions.

Day 8: Campo de Piedra PĂłmez is awesome.
You arrive after sunset in Tafi del Valle. It's a long trip.

Dag 9 - 11: -

Dag 12: After visiting quebrada de las conchas (amphitheater at last), make the return to Cachi. It was better to stay in Cachi for the night because the drive from Salta via Cafayate to Quebrada de las Flechas was far too long (tarde tarde).

Day 13: Yungas trekking was awesome, very friendly guide, great lunch. We prefer to stay in this village, Villa San Lorenzo instead of Salta.

Day 14: This trip was far too long. We had only a quick stop in Cafayate and in Cachi. Visiting Puente del Diablo was not possible because this point is after sunset. We arrived in San Antonio de los Cobres at 9.30pm. Driving after sunset in the mountains is heavy (don't thin at thime that something could happen).

Day 15: short drive to Salta. In the afternoon we've visited the Teléfirico.

Day 16: unfortunately the guide wasn't there. No hike for that day.

Day 17: plan this trip with a stay in Cachi.

Day 18: -

Day 19: Eclipse Day!

Day 20: as complimentary we got an extra stay in San Juan (you offer it for free on January, 24th) . This hotel was oké, but we don't recommend it to others. We had to pay for the night.

Day 21: We would advise, depending on the flight schedule, to book a hotel closer to the airport.
We had to leave at 5.30am. No breakfast at that time.

Flight Mendoza - Buenos Aires - Rio de Janeiro - Amsterdam (day +1)

Day 21: Delev

Lance

Patagonia 2019 · Argentina - May 20 - May 26, 2019

Traveler: Lance H. - Local specialist: Erin Wiley

KimKim was the easiest travel experience I have ever had! All I had to do was give a rough idea and BOOM! out came a perfectly planned vacation. Not only was all the heavy lifting done by KimKim and Erin, but it was our most affordable option with all the companies we looked at. They were so accommodating to changes and provided excellent documentation prior to traveling.

Patagonia was my first experience with KimKim, but I can assure you it will not be my last. Highly recommend and thank you to the KimKim team for a great experience!

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Thank you, Lance and Christine! It was such a pleasure to work with you on planning this trip and thank you for being so kind and easy to work with. I'm really happy that you had a great time in Patagonia!

Exploring the Wine Regions of Argentina & Chile - 9 Days · Argentina - May 3 - May 11, 2019

Traveler: Lauri F. - Local specialist: Axel Bulgheroni

We loved every minute of it. If we had had more time, we would have like to get to know Buenos Aires a little better, but the time we had there was amazing. The Tango Show was excellent! Florencia was our tour for the city tour in BA and she was sooooooo knowledgeable. I believe she is a history teacher and she is an excellent teacher. Our favorite part may have been Mendoza, in part because Jael, our guide, and Carlos, our driver, became like friends and we enjoyed being with them... read more

We loved every minute of it. If we had had more time, we would have like to get to know Buenos Aires a little better, but the time we had there was amazing. The Tango Show was excellent! Florencia was our tour for the city tour in BA and she was sooooooo knowledgeable. I believe she is a history teacher and she is an excellent teacher. Our favorite part may have been Mendoza, in part because Jael, our guide, and Carlos, our driver, became like friends and we enjoyed being with them immensely. Jael knew so much and helped us both with our Spanish. The lodging there was particularly memorable.....a winery with spa accommodations. Santiago was excellent as well.....our city and Valparaíso guide, Manual, was good, but my niece “adopted” our driver, Ramon. It was a truly memorable experience from start to finish and we can’t thank Axel enough for putting it together for us!

Axel Bulgheroni profile photo
Axel Bulgheroni, local specialist, responded to this review:

Hi Lauri!
Thank you very much for your detailed feedback! Lauri, I`m glad that you enjoyed Buenos Aires and the amazing lands of wines, Mendoza & Santiago! Mendoza is one of my favorite areas of the country! In addition, thank you for your detailed feedback on the tours and guides!
Lauri, be sure to keep our contact details and let us know if we can help with any future trip to South America!
We keep in touch and warm regards from Buenos Aires!

South America · Argentina - Apr 12 - Apr 25, 2019

Traveler: Prakash S. - Local specialist: Martin Ogawa

Positive experiences:
Good price, very good destinations, good internal flight arrangements, except one bad experience good airport pickups and transfers. Excellent arrangements and quality of lunches and dinners. Responses from Carla were very prompt, and Martin’s were generally good.

Negative:
Failure of my transport at Rio was very disturbing and that was a bad start.
While the hotels were all four star rated, Dione of them were below our expectations and well below what we had... read more

Positive experiences:
Good price, very good destinations, good internal flight arrangements, except one bad experience good airport pickups and transfers. Excellent arrangements and quality of lunches and dinners. Responses from Carla were very prompt, and Martin’s were generally good.

Negative:
Failure of my transport at Rio was very disturbing and that was a bad start.
While the hotels were all four star rated, Dione of them were below our expectations and well below what we had experienced with other tour operators.
Some of the tour guides were not knowledgeable and did not provide any real information. Our first guide to Petropolice was a disaster and wasted our time at the unscheduled half day stop at a beer factory.
Some of the visits were not good, such as the Conchita winery I n Santiago. We just saw the cellar and the house and no wine making process. There is a scope to improve.

South America · Argentina - Apr 12 - Apr 25, 2019

Traveler: Ajit T. - Local specialist: Martin Ogawa

The first stop in Brazil was not good as the hotel was below par. It was very disappointing to see the hotel lobby.

Jane

Adventure in Patagonia - 15 Days · Argentina - Mar 16 - Mar 31, 2019

Traveler: Jane L. - Local specialist: Erin Wiley

It was a very planned trip and the transfers were seamless. The kayaking guides Carlos and Polina were outstanding, affable and provided great service and kept us safe. Well done team!

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Hi Jane,

I love that photo, looks like you all had a lot of fun together! Thanks for everything and for giving me the opportunity to plan this trip for you all. I'll pass along the positive feedback to Carlos and Polina!

Best,
Erin

Adventure in Patagonia - 15 Days · Argentina - Mar 16 - Mar 31, 2019

Traveler: Charles L. - Local specialist: Erin Wiley

The trip was very well planned and all the complicated connections came off as smooth as a babies butt. Hosteleria Cuernos tent situation was the only bummer of the whole trip. They put us in a tent immediately adjacent to the large tent housing the staff for this site. The staff stayed up until one in the morning laughing loudly singing talking and keeping the exhausted travelers up. Someone needs to let them know that we are supporting their livelihood and their behavior is extremely rude and uncaring for their guests.

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Erin Wiley, local specialist, responded to this review:

Thank you, Charles for the kind words about the organization of your trip! It was really wonderful to work with you, Jane and Monica to design and make this trip happen. Wow, yes that sounds like an awful night spent at Cuernos. I'll see if my team can reach out and put in a formal complaint to the refugio. Thanks again for everything and wishing you all the best!

Erin

Patagonia back country · Argentina - Feb 12 - Feb 24, 2019

Traveler: Dan N. - Local specialist: Erin Wiley

Hassle-free setup and really responsive support from Emily and Erin. If we were to replay the experience, I would have built in more downtime to the itinerary, as well as taking time for stuff in between the iconic sights and stops that Patagonia offers (which are, to be fair, spectacular). The guides that we had for all the trips and excursions were really great: personable, enthusiastic, knowledgeable.

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Erin Wiley, local specialist, responded to this review:

Thank you so much Dan for the kind review, I will be sure to pass this along to my team.

Glad that you had such a great time and it was nice to meet you for that brief moment on the Magellan Straight!

Best of Patagonia - 9 Days · Argentina - Jan 25 - Feb 3, 2019

Traveler: Douglas A. - Local specialist: Agustin Orso

Overall great experience. Very organized. Good communication along the way.
Only guide was Sandra. Great several hours touring Buenos Aires.
Small tweaks. Highlight cost of national parks and that it is cash only.
Acknowledge that AM tours may be late because of multiple pickups. Important to be ready however less stress if you know that last pickup may be 30 minutes after set time.
Note actual length of bus rides.
I would combine the two itineraries provided.
Overall well put together trip.

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Agustin Orso, local specialist, responded to this review:

HI Douglas,

Thank you fror trusting us.
Glad to know you liked your trip :)

Kind regards

Best of Patagonia - 9 Days · Argentina - Jan 14 - Jan 26, 2019

Traveler: Rob S. - Local specialist: Agustin Orso

Your team did a great job with the overall organization of the trip. We were met at EZE by Ceci, who provided a bottle of wine. All connections were spot on. We took two trips out to Perito Moreno glacier. If I had realized how long it takes to get out there, I might have made a change in our daily itinerary...still, not a big deal. I thought the cave on the way to Torres Del Paine Park was interesting, but not sure it was worth the time. Everything else was spectacular. We were well... read more

Your team did a great job with the overall organization of the trip. We were met at EZE by Ceci, who provided a bottle of wine. All connections were spot on. We took two trips out to Perito Moreno glacier. If I had realized how long it takes to get out there, I might have made a change in our daily itinerary...still, not a big deal. I thought the cave on the way to Torres Del Paine Park was interesting, but not sure it was worth the time. Everything else was spectacular. We were well prepared for the weather, and the changes. I had no idea of the wind conditions. Not a complaint, but wow, Puerto Natales was windy!! The hotel in El Calafate was well located, but they had some issues with the heat (too much). I think El Chaltén is a special place. The hiking was unbelievable, even though I came up about 600 Meters short of the lake on the Fitzroy trail. My sons made it. Was surprised how cheap food was in Argentina, but also how expensive it was in Chile (relatively speaking). Another thing I found interesting. The size of the area and how long it takes to get around. El Calafate to Puerto Natales...especially going down was a long haul. Again, not complaint, just an observation. Thank you for all you did!!

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Agustin Orso, local specialist, responded to this review:

Hi Rob,

Thank you fror trusting us.
Glad to know you liked your trip :)

Kind regards

Patagonia · Argentina - Dec 2 - Dec 14, 2018

Traveler: laura L. - Local specialist: Erin Wiley

Overall great trip. Would have eliminated Punta Arenas. Loved El Calafare and would have liked to stay there two nights. although the location was great, the hotel in El Calafate was awful. Not clean. Hotels in El Chalten and Ushuaia were great. Enjoyed trekking on the glacier the best. Also enjoyed Ushuaia. Overall very nice trip and well organized and coordinated

Laura

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Erin Wiley, local specialist, responded to this review:

Hi Laura,

Thank you so much for leaving your feedback, very much appreciated! I'm so glad that you and Laura had a great trip and it was really lovely to meet you both in Natales. I'll be passing your feedback along to my team to discuss some different options for hotels in El Calafate. Really thank you so much for letting us know, without this kind of feedback we wouldn't be able to learn, grow and improve.

Wishing you the best!

Erin

Best of Patagonia - 9 Days · Argentina - Nov 17 - Dec 2, 2018

Traveler: Katia N. - Local specialist: Martin Ogawa

We had a great time booking with Kimkim, and will definitely use them again. We would also recommend them to others, and in particular others doing the trip we did.

We had some really great calls with our specialist Martin, who did an amazing job, and helped us plan the trip that we wanted. I was very particular about our accommodation, but Martin listened to what I wanted and (patiently) found the perfect options. He also helped us maximise our time in Patagonia e.g by thinking outside the... read more

We had a great time booking with Kimkim, and will definitely use them again. We would also recommend them to others, and in particular others doing the trip we did.

We had some really great calls with our specialist Martin, who did an amazing job, and helped us plan the trip that we wanted. I was very particular about our accommodation, but Martin listened to what I wanted and (patiently) found the perfect options. He also helped us maximise our time in Patagonia e.g by thinking outside the box and finding other flight options when we discovered that all the domestic flights were booked out due to the G20 (we had booked our international flights by ourselves and didn't realise). He was also so helpful with all the logistics of moving round so much in such a short time, and planning the best trip possible so we could see everything we wanted to in the time we had.

When circumstances changed (e.g unpredictable closures in Buenos Aires during our stay due to the G20) Martin was on hand to help out in person (he even came to our hotel) with other options for us - very quick thinking!

He also put small touches on our trip which were both lovely and personal and absolute lifesavers (such as arranging for us to have a shower after a hike and before a plane ride when we had checked out of our hotel) which allowed us to be comfortable and make the best use of our time.

It is one of the best trips we have ever been on (if we planned it again we would change nothing) and all the individual tours we did as part of it were amazing, in particular all the day trips and accommodation in el calafate. Special shout out as well to Hotel Lago Grey and our guide Carlos, which were absolute highlights of the trip.

We would only mention a couple of other points as feedback:
1) I would generally allow plenty of response time to queries during the planning phase (as this could sometimes take a few days or so)
2) to double check the schedules and bus tickets etc have the correct dates and hotels on them (we had to get some errors corrected to match our itinerary, but once pointed out these were speedily corrected by the travel team)
3) one transfer showed up half an hour early and then left without us, but as it was only a cab ride to the nearby bus station we were able to run there to make the bus, and
4) when we were dropped off in Torres del Paine it was later than scheduled and there was no one there to meet us, and the phone in the cafe wasn't working - luckily we found someone who spoke English who took us to talk to a ranger who was able to radio base to call our hotel, who then came to collect us.

These are all however minor points (which happen when you have so many things booked), and did not detract from how pleased we were with this absolute trip of a lifetime, and the hard work put in by Martin to help us realize this. Thank you so much Martin! 11 out of 10! We would recommend to anyone visiting Argentina and Chile.

Martin Ogawa profile photo
Martin Ogawa, local specialist, responded to this review:

Hi Katia,

I'm really happy you and Michael had a great time in our country. I also appreciate all your words about me. This is one of the main points that make a travel specialist work harder to be every day a better professional and love what we do. I work to create lifelong memories and I think that this time, I did it!
We also really appreciate your suggestions and comments. There is always something to improve and these little details from our travelers help us a lot.
Once again, thank... read more

Hi Katia,

I'm really happy you and Michael had a great time in our country. I also appreciate all your words about me. This is one of the main points that make a travel specialist work harder to be every day a better professional and love what we do. I work to create lifelong memories and I think that this time, I did it!
We also really appreciate your suggestions and comments. There is always something to improve and these little details from our travelers help us a lot.
Once again, thank you very much for traveling with us. I really had a good time preparing this trip for you!
Have a very nice year
Martin

Trip to Argentina · Argentina - Dec 28 - Jan 9, 2019

Traveler: William G. - Local specialist: Martin Ogawa

Overall it was a fantastic trip.
I take at least 2 and sometimes 3 vacations a year and I am very particular. I had been using a particular agency for many adventures and decided to give Kim Kim a try.
I will give a concise but honest evaluation if you permit and at the end some suggestions that may help Kim Kim and future travelers.
Day 1, All day walking tour A , that night was the Argentine Experience A+.
Day 2, Navigation to Tigre C
Although interesting, I found it to be a long boat ride... read more

Overall it was a fantastic trip.
I take at least 2 and sometimes 3 vacations a year and I am very particular. I had been using a particular agency for many adventures and decided to give Kim Kim a try.
I will give a concise but honest evaluation if you permit and at the end some suggestions that may help Kim Kim and future travelers.
Day 1, All day walking tour A , that night was the Argentine Experience A+.
Day 2, Navigation to Tigre C
Although interesting, I found it to be a long boat ride followed by a long and boring train ride. Guide for both days was the same. Although very knowledgeable he had no communication skills and was very boring.
Day 3, Mendoza , Wine tour and lunch. A+. This guide was A+ with good communication skills and a sense of humor.
Day 4 White water rafting A+ and I followed it up with a canopy adventure. A+. Guides overall with the expedition we're great.
Day 5 High Mountain Full day tour.
Although very scenic it was just way too long a drive. Guides stopped at MANDATORY spots for pictures, tiny walk, lunch and site for pictures. C
Day 6 Travel Day
Day 7 P Morena and National Park and boat ride. D
This was the most disappointing day of my trip. Bus was 1 hour late for pick up and I was on a bus with 37 other people. Took 45 minutes for everyone to get off and then back on bus for a picture . Boat ride was cancelled due to the weather (wind). We walked down steps to view glacier and then spend 3 1/2 hours at the refreshment house . This was absurd, watching bus load after busload of tourists coming and going. Unbelievable and touristy.
Fortunately, the guide was able to get a different boat trip to save some part of the day.
Day 8 Estancia Discovery Cristina B+
Great views and scenery. 4X4 trip was very exhilarating. B+
D
Do away with the boring museum tour and garden visit.
Ugh.
Day 8 Travel Day
Day 9 Beagle Channel boat ride and Penguin Island A+. Great overall experience.
Day 10 Trek and Rafting trip. Great guide (Pedro) A+.
Day 11 Travel Day , Flight, USA.
Here are my suggestions, take or leave them. I think they make your company a little more personal.
1. Warn your clients that they should be aware of counterfeit $ being used all over BA (taxi drivers are notorious).
2. Forworn your clients that some adventures (national park, lunches, etc.) must be paid in cash and pesos only.
3. Forworn your clients that they should make dinner reservations before they arrive in the next destination. Suggest restaurants to clients . They will appreciate it rather then go there blind.
4. Advise clients to bring their passport to trekking in Ushuaia so they can get them stampted at the end of the world.
This little item may mean something to a person.
5. Suggest places to shop and places not to shop. Do some research and it will pay dividends. Maybe even get a discount for clients at certain places.
6. Double check all info to clients as my reservations were incorrect the first night and my flight info was also incorrect. (Very confusing).

So I have exhausted my time and you are probably tired of reading all of this but I wanted to make sure you really knew my thoughts.
Hope this info may help someone in the future.
Having said all this I would consider using KimKim in the future.
All the best Billy Gluck

Martin Ogawa profile photo
Martin Ogawa, local specialist, responded to this review:

Hi Billy,

Thank you very much for taking your time to make detailed feedback of your trip, we really appreciate it. Certainly, everything you mentioned in your comments is totally useful for all the travelers who want to make of their adventures, a lifelong memory.

Your suggestions are very useful for us too. We are always open to receive all the advice that make our services better and more personal.

From my side, as a travel expert, I had a great time planning this trip with you and would like to welcome you back in Argentina anytime.

Have a great year!

Patagonia 40th - Argentina · Argentina - Dec 27 - Jan 5, 2019

Traveler: Peter B. - Local specialist: Maria Szlafsztein

Maria was wonderful from start to finish. She picked a terrific itinerary and gave great advice on where to go and how many days to spend. All the arrangements she made went off without a hitch. She helped with changes and a traveler who had to change plans last minute due to illness. We all had a wonderful time and I would use Maria again in a heartbeat!

Argentina - BA, Mendoza, Iguazu · Argentina - Jan 2 - Jan 2, 2019

Traveler: Ana H. - Local specialist: Jennifer Stirn

I must say I did not have a great experience with KimKim and will not be using again.

For starters, communication took too long. I would respond to a message within seconds of receiving it and I would get a response the next day.

Secondly, when booking a tour, I had asked for a more private tour. The booking I received stated semi-private. When I asked what semi-private actually meant, how many people would be in our group, I never received a response. When I was picked up and taken to... read more

I must say I did not have a great experience with KimKim and will not be using again.

For starters, communication took too long. I would respond to a message within seconds of receiving it and I would get a response the next day.

Secondly, when booking a tour, I had asked for a more private tour. The booking I received stated semi-private. When I asked what semi-private actually meant, how many people would be in our group, I never received a response. When I was picked up and taken to our boat tour, there was nothing private or semi-private about it. It was a regular tour boat with what seemed like 70-100 people. We were also promised a guide. There was no guide.

The price we paid seems a bit high for a large group tour that I basically could have bought a ticket through the boat company themselves and saved money.

Finally, although we were reserved as VIP. The boat had some problem on the return trip and we had to wait to take a different boat back where there was no VIP section at all. This was a waste of money in my opinion.

3 weeks in Patagonia · Argentina - Sep 26 - Oct 17, 2018

Traveler: Richard F. - Local specialist: Erin Wiley

Erin is excellent. She was incredibly helpful while planning our time in Patagonia, and was always available to answer any questions. While in our trip, she went above and beyond to make sure we were set (we forgot our immigration papers while in a national park, and she coordinated getting them to us). You couldn't be in better hands.

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Erin Wiley, local specialist, responded to this review:

Oh thank you both so much! Working with Rich and Steph was such a pleasure as they are so kind, patient and understanding. I am so happy that the two of you had such a memorable trip and if you ever want to come back we would love to have you :)

Monica

Patagonia · Argentina - Dec 12 - Dec 14, 2018

Traveler: Monica P. - Local specialist: Martin Ogawa

Pros: Smooth booking process, quick turnaround to our requests, professional dialogue and we got compensation (other services) or refund for all travel inconveniences. The services we did benefit from (tours, accommodation) were of good quality.
Cons: one day tour was not what we asked to book, and one day tour was cancelled due to transportation issues at one of kimkim’s partner.
Martin was very cooperative, communixative, reaponsive and went above and beyond to solve the issues in such a manner that he managed to minimise our travel discomfort.

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Martin Ogawa, local specialist, responded to this review:

Hi Monica,

Thank you very much for taking some time to write your comments about the trip. Your feedback is really important to keep working in order to improve our services all the time.
Hope to see you again traveling with KimKim
Martin

Matteo

Patagonia · Argentina - Dec 12 - Dec 14, 2018

Traveler: Matteo B. - Local specialist: Martin Ogawa

We had issues, but Martin was good in getting the situation back on track.

Martin Ogawa profile photo
Martin Ogawa, local specialist, responded to this review:

Hi Matteo,

Thank you for your comments! We are happy to know that finally, everything got back on track. We always try to work for our travelers' happiness and comfort. We hope to see you again in Argentina in the future

Have a great start of the year

Patagonia Adventure Tour · Argentina - Nov 2 - Nov 11, 2018

Traveler: Steve F. - Local specialist: Erin Wiley

Erin and Emily from Dittmar adventures put together a superb and well-organised itinerary for us. Every day was memorable, from our trip to Estancia La Peninsula, to the W trek, to kayaking down the Serrano River and at the foot of a glacier. We will be sure to use KimKim again, and would particularly recommend the wonderful local specialists.

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Steve & Heather,

It was such a pleasure to work with the two of you! Thank you for trusting us with your trip and for giving me the opportunity to craft such an exciting multi-sport adventure itinerary. We're thrilled that you had such a great experience and really appreciate your feedback. Best of luck in your future travels!

Sightseeing tour · Argentina - Nov 3 - Nov 16, 2018

Traveler: Cal H. - Local specialist: Axel Bulgheroni

Axel and Argentina on the go built an excellent trip for me! I was thankful to have them when an unexpected strike happened with the airline and they arranged alternative travel for me. In Mendoza the guides were excellent except I would not recommend doing the cooking class- my experience was it wasn’t worth the money unless you do not know how to cook. I expected more out of that tour. All the rest of the tours were great and Iguazú Falls was incredible.

Axel Bulgheroni profile photo
Axel Bulgheroni, local specialist, responded to this review:

Hello Cal,
I hope this email finds you great!

Thank you very much for taking the time to send us your detailed feedback!

I am very happy to hear that you enjoyed the tours and that all the guides were professional and knowledgeable. All the Argentina On The Go team works hard to get the best guides in each destination, what keep us between one of the best-ranked compañies.

Regarding the strike, I appreciate very much that you feel that we found a solution to the unexpected situation that... read more

Hello Cal,
I hope this email finds you great!

Thank you very much for taking the time to send us your detailed feedback!

I am very happy to hear that you enjoyed the tours and that all the guides were professional and knowledgeable. All the Argentina On The Go team works hard to get the best guides in each destination, what keep us between one of the best-ranked compañies.

Regarding the strike, I appreciate very much that you feel that we found a solution to the unexpected situation that occurred that day! Argentina on the Go team and I, did our best to solve the problem as soon as possible and taking into consideration the best possible way to solve it.

On another hand, we took into account your feedback about the cooking class tour in Mendoza and we are talking with our tour operator in Mendoza to improve certain details of this service.

We hope you keep unforgettable memories of our country, especially of the beautiful Iguazu Falls what you liked so much, and hope to welcome you again soon,

Warm regards from Buenos Aires!
Best Regards.-

Best of Patagonia - 9 Days · Argentina - Nov 1 - Nov 1, 2018

Traveler: Cat B. - Local specialist: Agustin Orso

The entire trip went as smoothly as possible. All transfers were on time, all guides were quite knowledgeable and gracious hosts. We thoroughly enjoyed the experience and would love to return. We had many unique experiences and were grateful to see them all. The most spectacular were the Beagle Channel tour in Ushuaia, the hiking in El Chalten and the Perito Moreno Glacier tour near El Calafate.

Agustin Orso profile photo
Agustin Orso, local specialist, responded to this review:

Hi Cat,

I´m really happy to know you enjoyed your trip and that you were able to experience unique things.

Kind regards

Patagonia Trip · Argentina - Sep 19 - Oct 2, 2018

Traveler: Nicholas T. - Local specialist: Martin Ogawa

We were on a trip to Patagonia and toured around Argentina and undertook a number of experiences. All of these were incredible and while there were some things that slightly detracted from the experience we were very pleased overall with the experience.

We happened to arrive at a time when a strike was scheduled which meant one of our days had to be moved around. This meant we stayed a day longer in El Calafate and had to find something to entertain us whilst we were there, which we managed... read more

We were on a trip to Patagonia and toured around Argentina and undertook a number of experiences. All of these were incredible and while there were some things that slightly detracted from the experience we were very pleased overall with the experience.

We happened to arrive at a time when a strike was scheduled which meant one of our days had to be moved around. This meant we stayed a day longer in El Calafate and had to find something to entertain us whilst we were there, which we managed no problem due to my interest in wildlife and the presence of a nature reserve at the edge of the town.

The strike also had a knock on effect that meant our transfer from the hotel to the bus station the next day didn't turn up and we had to very quickly jump in a taxi and head across to the bus station and similarly when we returned to El Calafate a transfer with a different company also didn't show up which meant a walk in the dark back to the hotel with no map.

We also had an issue with some cash machines which after an internet search turned out to be due to some Argentinian banks not working with European issued credit/bank cards. We found that HSBC and Santander were able to work fine and actually charged less overall for the withdrawals.

Activity 1: Canoeing on Lake Mascardi with Kawen Adventure Company.
Guides Julian and Rodrigo turned up on time and spoke good English. They talked us through the area, the wildlife and the plan for the day. After a morning of canoeing the weather ahead looked pretty bad and we made the decision to stop for lunch. We had lunch on the shore overlooking Lake Mascardi. Lunch wasn't just some sandwiches and a bottle of water. A full table was set up with a whole range of different food, pastries, salad and of course Argentinian wine. After lunch we carried on back to the start before heading back to Bariloche.

Activity 2: Horse Riding at Estancia Frugua
Another great day, however there wasn't a bi-lingual guide and my Spanish is pretty poor. We were due to go out in the morning and afternoon but for some reason we only went out in the morning. I suspect there was a reason for this but as we don't speak enough Spanish to hold a full conversation we were left in the dark a bit. We managed to communicate through most of it though. The food here was also incredible.

Activity 3: Mini Trekking Perito Moreno Glacier
Great day again. Good guides, spoke good English and a great experience overall. The trip out to the glacier was great and it just got better and better throughout the day. An experience not to be missed. Whisky on the glacier was pretty cool too.

Activity 4: Hiking in El Chalten
The hiking in El Chalten was incredible. We were fortunate that the weather turned to the good the day we arrived and stayed good for our entire stay but it is an incredible place and a must for anyone who likes the outdoors. The hikes we did were far from challenging and took in some amazing scenery. A couple of steep sections but nothing anyone who is relatively fit couldn't take on.

Activity 5: Valdes Peninsula and Whale Watching.
Again an experience not to be missed. After touring around during the morning and early afternoon seeing various wildlife, (guanaco, burrowing owls, mara, elephant seals, penguins and sea lions) we then got the chance to go whale watching and we were so close to the whales it was incredible.

Hotels
Design Suites Bariloche - Very nice hotel and restaurant. Great views across the mountains and very friendly staff.

Hainen Hotel - Nice place but obviously not meant to be overly luxurious. It was great, served our purpose and the staff were friendly and accommodating when issues occurred.

Lunajuim - Really nice hotel, very friendly staff who really made us feel welcome.

Hotel Peron - Nice hotel, although clearly a lot busier than others we had stayed in so breakfast was a lot louder. Good views across the bay. Staff spoke less English, but we managed to check in.

Hotel NH Florida - Nice hotel and polite staff. Breakfast was incredibly busy with people finding it hard to find somewhere to sit and staff seemed to be struggling to keep up with providing enough cups and glasses etc.

Other small notes -
There were a few costs that we hadn't budgeted for nothing major but may be worth making clear to people in future -
Park Entrance Fee for Canoeing (300 pesos each)
Park Entrance Fee for Mini-Trekking (600 pesos each)
Park Entrance Fee for Glacier Boat Tour (600 pesos each)
Park Entrance Fee for Whale Watching (520 pesos each)
City Tax in Bariloche (approximately 300 pesos)

Total of approximately 4,340 pesos. All of the above also needed to be in cash. Once we'd resolved the withdrawals issue it wasn't a problem. Also worth noting that the fees are much reduced for residents of Argentina.

It is worth noting that while there were a few issues we had the telephone number of our local specialist who managed to resolve the issues as they occurred and generally put our minds at rest when we were concerned.

Overall this experience was incredible and one not to be missed.

Martin Ogawa profile photo
Martin Ogawa, local specialist, responded to this review:

HI Nicholas,

Thank you for giving us your feedback about the trip. Is really great to know you enjoyed this experience! Unfortunately, as you said, exactly while you were traveling, an unexpected strike came up with Aerolineas Argentinas and one part of the trip had to be changed.

I'm very happy to know that being in direct contact with me was useful for you, we usually try to be in close contact with our travelers for any concern you may have during the trip.

Thank you very much again for all your comments. We hope to see you again in Argentina for more adventures!

Yanire

Explore Northern Argentina - 9 Days · Argentina - Jul 10 - Jul 16, 2018

Traveler: Yanire N. - Local specialist: Silvia Monico

This trip was a good experience. I'm glad we chose the northwest of Argentina because it has many beautiful things. I would have preferred to be told how long it was to get to the Parque del Rey. It was about 4 hrs just together and once there even more time in the truck to go to different places where we actually did not see the animals that are typical of the area. Few birds and a type of Dorado fish. Just that for such a long trip back and forth. I would not recommend it to anybody. The best parts of the trip were Salta, Purmamarca, Humahuaca, salinas grandes.

Silvia Monico profile photo
Silvia Monico, local specialist, responded to this review:

Dear Yanire,
Thank you very much for your detailed feedback! And sorry for the delay in my reply. For some reason, your feedback entered into my spam folder. Yanire, I`m glad that you enjoy Purmamarca, Salta, Humahuaca and the amazing Salinas Grandes! One of my favorite areas of the country!
Regarding Parque National El Rey, yes that is a tour that we do not usually suggest to our passengers due to the long distance, and it was strange that you require to go there specifically. Thank you... read more

Dear Yanire,
Thank you very much for your detailed feedback! And sorry for the delay in my reply. For some reason, your feedback entered into my spam folder. Yanire, I`m glad that you enjoy Purmamarca, Salta, Humahuaca and the amazing Salinas Grandes! One of my favorite areas of the country!
Regarding Parque National El Rey, yes that is a tour that we do not usually suggest to our passengers due to the long distance, and it was strange that you require to go there specifically. Thank you anyway for your detailed feedback on the tour, we won't recommend it to anyone.
Yanire, be sure to keep our contact details and let us know if we can help with any future trip to South America! We keep in touch and warm regards from Buenos Aires! Silvia

Dylan

adventure, hiking,camping · Argentina - Jun 4 - Jun 7, 2018

Traveler: Dylan G. - Local specialist: Agustin Orso

Very easy to book and easy to deal with. Well organised everything went smoothly hotel was nice and the tour was fine. Will reccomended services

Agustin Orso profile photo
Agustin Orso, local specialist, responded to this review:

Hi Dylan,

We are glad you enjoyed your trip.

Kind regards

Rene

Iguazu Falls · Argentina - Feb 25 - Feb 27, 2018

Traveler: Rene W. - Local specialist: Jacquie Cornet

We had a fantastic time on our trip to Iguazu Falls. Jacquie’s organization was perfect. Our guide at the Falls Solange was excellent as was our accomodation organized by Jacquie. A fabulous time. Thank you!!