Kimkim Trip Reviews for Argentina

Camila was excellent: consistently responsive AND informed/connected in designing a trip to Patagonia that exceeded our expectations. In short, she listened well and curated an excellent trip based on our wants/needs. Her contacts/selection of local guides in Bariloche, Calafate, and El Chalten were excellent, especially that of Julian in El Chalten!

One piece of feedback: the booking of flight travel and transport to/from airport pick up times could have been improved. Specifically, (1) when we decided to extend our KimKim Argentine travels with a new trip to Iguazu Falls at the end of our travels from Patagonia, a new ticket should have been issued for a flight from Bariloche to Iguazu, with a stop in Buenos Aires. Instead, a second round trip ticket was added for the travel from Buenos Aires to Iguazu. This necessitated a stressful dash thru BA airport to pick up our luggage and recheck our bags to Iguazu. (2) While all drivers were excellent and always punctual, pick up times should have been better coordinated in the transports between Calafate and El Chalten, and again from El Chalten back to Calafate. Both times had 7:00 AM pickups which created slack time in El Chalten without access to hotel room (from 9-3) and at the airport in Calafate (from 9-2).

Hotel Reviews

Gran Meliá Iguazú

Iguazú National Park

This hotel is a world-class gem showcasing a piece of the breathtaking beauty of Iguazu Falls directly from its infinity pool.

Authenticity & Character

It’s worth every penny! To really experience the falls, stay a minimum of two nights.

Location

The location of the hotel with its connectivity to the trails in the park that lead directly to the falls is its key attribute. It’s also a 5 star luxury hotel that delivers on all fronts: rooms, amenities, dining, grounds and staff.

Staff

To a person, the staff is superb!

Cleanliness & Comfort

Splurge: Book a room with the view of the falls. You won’t be sorry.

Mercure Iguazu Hotel Iru

Puerto Iguazú

Exceptional linens and bed quality! Lovely setting among lush jungle plants. Excellent breakfast and sold dining in restaurant.

Authenticity & Character

Lush jungle setting

Location

About a 30 minute drive to falls

Staff

Staff seemed inattentive and not particularly happy…Of all hotel staff of our 19 nights of stays in Argentina, this staff was the most UNINSPIRED.

Cleanliness & Comfort

Bed and linens were exceptionally comfortable/high-end

Hotel Lunajuim

El Chalten

There are not of good choices in this town so this one, which was mediocre, might have been the only option But the rooms were of poor quality, very noisy, lacking any kind of decoration. Purely functional

Authenticity & Character

Location

One night at a local bar there was a very noisy band playing very late.

Staff

Cleanliness & Comfort

Try to make the rooms look better?

Xelena Hotel & Suites

El Calafate, Santa Cruz

This is a premium hotel with air conditioning that is geared to large groups. Excellent accommodations and staff, as well as excellent restaurant for breakfast, lunch, dinner and bar. It’s not readily accessible to town, but does provide a reliable hotel bus service.

Authenticity & Character

Great views of lake!

Location

Reliable and comfortable hotel bus service into town!

Staff

Cleanliness & Comfort

Design Suites Bariloche

San Carlos de Bariloche

Hotel rooms are spacious and restaurant provides excellent breakfast and dinner! However, the location is not walkable into the city (and doesn’t have AC).

Authenticity & Character

Location

Not walkable to city

Staff

Cleanliness & Comfort

Palladio Hotel Buenos Aires—MGallery

Buenos Aires

Excellent location with exceptional rooms, breakfasts and welcoming staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Brazil Falls

Argentina

While viewing the falls in their entirety from the Brazilian side was remarkable, this was the least favorite part of our travels. The time to transition thru customs between Argentina and Brazil, plus the actual travel time to/from the hotel to the falls (about 4 hrs total) , coupled with the crowds on the Brazilian side diminished the experience. The Brazilian falls felt very commercialized when contrasted to the Argentinian side and less well maintained.

Quality of Experience

See above

Guides, Drivers and Staff

Our guide was most gracious/kind/informed, but his English skills were not as solid as all other guides.

Transport

Prompt, polite driver who had a car with strong air conditioning!

Estancia Cristina Discovery Trek

El Calafate

EXCEPTIONAL! Hard to describe the contrast of landscapes and climates experienced during this trip…Often, it felt as if we were hiking between differing planets; at other times, it was as if we were in a movie setting where a dinosaur or caveman might make an appearance! Also, the packed lunch and the location for lunch: EXCELLENT ! In addition, the boat was a magnificent vessel and the captain took extraordinary care to provide multiple viewing access points to the icebergs.

Quality of Experience

This was an unusual, robust and absolutely SPECTACULAR experience. Definitely 5 star/high quality, from the design of the boat, to the national park hiking guide, to the well maintained and pristine setting. landscape.

Food

Excelente sandwiches and snacks well suited for a long hike!

Guides, Drivers and Staff

Transport

The Blue Safari

El Calafate

This was one of the most impactful and stunning experiences of our entire Patagonia trip! The boat trip to view the glaciers up close and to experience the floating icebergs is difficult to describe: the beauty, the clarity of the ice/waters, the contrast of sea and sky yielded innumerable pictures and memories for a lifetime. We had an exceptional guide with solid scientific grounding peppered with humor !

Tronador Hill Trekking

Bariloche

Black glacier and calving in real time were spectacular! Our guide also provided pics that showed the changing face of the glacier from various viewing points we visited. That was eye opening/sad.

Quality of Experience

This was our first viewing of a glacier. The scale and the floating icebergs were impressive! (NOTE: However, the impact of viewing Tronador would not be as impressive if a traveler has already visited Perito Moreno .

Guides, Drivers and Staff

Our guide Patricia was excellent, sharing historical context that framed what we were viewing. Also, she shared a lovely less traveled hike to a waterfall.

Transport

Panoramic Hike

Bariloche

This a great first day must do activity. It provides visual perspective to the vastness of Patagonia

Quality of Experience

Guides, Drivers and Staff

Transport

Nativo Experience - Lakes and Caverns

El Calafate

Good to get a cultural oversight of Patagonia

Quality of Experience

Loved the dinner in the cave and seeing/learning about the cave pics

Guides, Drivers and Staff

Transport

Tango Show & Dinner at La Ventana

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Iguazu Falls Great Adventure

Puerto Iguazú

This is a MUST DO!

Quality of Experience

Great guides

Guides, Drivers and Staff

Transport

Great trip, great guides, all the transfers and meet-ups worked out perfectly!

I am writing this review as a first user of the KimKim platform for booking a trip. I have travelled with several other luxury and boutique companies. Here is my feedback regarding the overall experience:

- The travel agent should inquire regarding the interests of the guests and suggest places of interest. Here I was suggesting the places after my research and they were enabling it.
- Kim Kim travels has a very opaque pricing policy. You can review our text chat - you will note that when I added an extra day the pricing was increased by $3000 . I had to point it out and then it was brought down to the original estimate. That's not trustworthy.
- Travel agent did not highlight that the US citizens need Brazilian visa since April 2025. I had to scramble to get one.
- I called before reaching Iguazo falls regarding airport pick up- when I did not get a response I called the hotel to pick up- cost me extra for the pick up and buy the Iguazo Park tickets.
- We were promised a jazz show dinner on December 25th- when I reached Buenos Aires and inquired- they stated it was closed for the holiday- made me a hurried reservation for elsewhere for Jazz- there was no jazz there that night.
My trip to Iguazo falls was made memorable because I booked the Gran Melia hotel on my own. That was an amazing hotel with great views and excellent hospitality.
This was my most expensive trip abroad and I will hesitate to recommend Kim Kim - the company needs to have transparency and more engaged agents.

Hotel Reviews

Windsor Leme Hotel

Rio de Janeiro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Seasons Hotel Buenos Aires

Buenos Aires

Excellent accommodation, hospitality and food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jeep Tour Historic Center

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Guide and driver took extra care of the guests and took us to all the important places

Transport

Hike Morro Dois Irmãos con Favela do Vidigal

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Guide was great- very accomodative to each persons pace

Transport

We had to use Uber

Christ the Redeemer, Botanic Garden and Sugarloaf Mountain

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half day tour to the Iguazú Falls (Brazilian side)

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Gran Aventura Navigation tour

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Full day to the Argentinian side of the falls

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

The Argentine Experience in the Iguazu jungle

Puerto Iguazú

Quality of Experience

Excellent staff and the experience

Food

Guides, Drivers and Staff

Transport

Tango & cena show at El Querandi

Buenos Aires

Quality of Experience

Dancers

Food

2 hours for the food service before the dance- too long

Guides, Drivers and Staff

Transport

Buenos Aires Walking tour, La Boca & City centre

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Camila was our planner and we loved working with her. Great suggestions and local insights, very communicative, and answered our many questions. Helped us build an incredible trip.

Our guides were invaluable and made traveling comfortable and smooth. This was especially helpful since our Spanish is limited and basic. From airport arrival to drop off to everything in between we felt completely taken care of.

Hotels were amazing with one exception- did not care for the Novotel Buenos Aires but it was only for our last night after we arrived back from Antartica and were flying home the next day.

We loved Buenos Aires and all the activities from neighborhood tours to food tours to the incredible Tango show Camila set up (others we talked to about the shows they went to that they coordinated through their hotels had lesser experiences so we were lucky to have an insider like Camila).

We also flew to Mendoza for an incredible 4 days - Camila set everything up and even adjusted our schedule back in BA when a flight was changed. In Mendoza we once again had an outstanding experience with our Guide Lucia and driver Gozalvo- wine tastings, an incredible lunch at Zonda, horseback riding, a cooking class where we made and ate empanadas! We loved all of it.

Then we connected with our separately planned cruise to Antarctica.

The handoff and return were seamless. When the inevitable bumps, delays and curveballs came, we had a local agency we could WhatsApp with and Flora was amazing. Everything flowed smoothly. I can’t emphasize enough how helpful it was to have this service. It made all the difference for us having an incredible bucket list trip that flowed smoothly.

We absolutely loved it!

Hotel Reviews

Novotel Buenos Aires

Buenos Aires

Location is the best thing going for this place. Room was hot and AC weak. Seems like a previously top notch hotel that is frayed around the edges and a bit run down. Staff was good but not the standard of other places we stayed. Would not come back

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Posada Verde Oliva

Coquimbito, Maipú

Perfect place to stay in Mendoza! Room was quaint and comfortable, breakfast was awesome, coffee was great, staff was amazing, pool was a nice refuge on hot days. Will stay here again when we come back.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palladio Hotel Buenos Aires—MGallery

Buenos Aires

Incredible experience- would stay here again without hesitation. Felt like an oasis. Great breakfast, very comfortable room, nice bar, great location. Loved it

Location

Staff

Cleanliness & Comfort

Activity Reviews

Palermo Food Tour

Buenos Aires

Very cool tour of a hip part of Buenos Aires with Freddy. Also got some fun facts about the neighborhood while there. Every place we went was great. Loved the insight into great little restaurants and would go back to many of them when back in Buenos Aires. Ate too much but really enjoyed it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Time at Casa del Visitante in Santa Julia Winery

Mendoza

What a fun experience! We did it with another couple and had a blast. Made empanadas and bread and a dessert I can’t remember the name of. Delicious. Then we walked over for a tour of the winery. This is a bigger, more industrial type winery but fascinating and the tour guide was great! Very informative and we loved the young wines and the tasting (but was not a fan of the sweeter wines). Then back for an incredible lunch. But the portions were huge and we were so full we couldn’t really enjoy it fully. Very fun and would do it again for sure!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lujan de Cuyo Wine Experience

Mendoza

We had the most incredible day. We started at the Alta Vista Winery and it was incredible. Great tour, super informative and great wines. Then onto Bodega Vistalba - beautiful winery with excellent wines. Finally a lunch and wine at Zonda. Absolutely incredible meal! Wines were excellent. Toured the organic garden. As Big foodies, this was one of the highlights of our trip to Mendoza. Love the whole day and our love for Argentine wines is redoubled. Again, our guide Lucy and driver Gonzalvo we fantastic. We were chauffeured around so comfortably and loved talking to them and getting to know more about their home and the region

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Horseback Riding in Mendoza

Mendoza

The best part was the ride and sunset. Our guide was great and explained some of the flora and fauna of the region. We are horse people and really enjoyed it although the riding was very “trail ride” oriented. The BBQ afterwards was mediocre and a bit too long. Enjoyed it for the experience of being out there and seeing the landscape, horses and sunset

Quality of Experience

Food

Guides, Drivers and Staff

Tango Show & Dinner at La Ventana

Buenos Aires

Loved this show. Meal was great. Waiters and staff were brusque but efficient. Dancers were incredible. We sat with another couple we’d just met and had a great time. We felt lucky we went to this show as other tourists we met went to other shows through their hotels that were mediocre. This one was excellent

Quality of Experience

Food

Buenos Aires Barrios Tour

Buenos Aires

Very cool to see the different neighborhoods and to see some of the highlights of each. Loved the insider perspective. We were able to hit the Changing of the Guard at the Metropolitan Cathedral just right and learned a lot about the history of Argentina while driving. Enjoyed Choripan in La Boca and many other experiences. Just wish we could have had more time.

Quality of Experience

Guides, Drivers and Staff

Transport

Kudos to Juan for his expert experience in planning a very memorable trip and for his prompt response to all inquires. We loved the tours in Patagonia including the glaciers, hiking and rafting and the Iguazu Waterfalls (and in particular to fast boat into the falls) is not to be missed. Great trip.

Hotel Reviews

La Reserva Virgin Lodge de Selva by DON

Puerto Iguazú

Nice setting in the forest with a balcony

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alto Andino Hotel

Ushuaia

Beautiful upstairs views, room was comfortable but in the basement

Authenticity & Character

Location

Staff

Very helpful

Cleanliness & Comfort

La Cantera Hotel Boutique

El Calafate

Authenticity & Character

Location

A little up a hill but very nice

Staff

Very helpful on our departure date giving us an extra hour to stay before our transport

Cleanliness & Comfort

Awwa Suites & Spa

Buenos Aires

Nice hotel in the heart of Palermo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Huinid Obelisco Hotel

Buenos Aires

Very nice, centrally located hotel with a nice breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat trip in front of the Perito Moreno Glacier

El Calafate

Nice to get up close to see the glaciers

Quality of Experience

Guides, Drivers and Staff

Little information from the staff but boat driver did a good job

Transport

Full day at Glaciares National Park: Perito Moreno

El Calafate

Amazing scenery.

Quality of Experience

Guides, Drivers and Staff

Guide provided a lot of information on the bus but I noticed a number of guides that accompanied and provided explanations at the glacier as well

Transport

Buenos Aires Walking tour, La Boca & City centre

Buenos Aires

Great tour guide. Great tour.

Quality of Experience

Guides, Drivers and Staff

Terrific guide. Had been to Buenos Aires before but learned a lot.

Transport

Gran Aventura Navigation tour

Puerto Iguazú

Spectacular. We absolutely loved it.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day tour to the Iguazú Falls (Brazilian side)

Argentina

The scenery is amazing and perhaps even more spectacular than the Argentinian side but feels a bit redundant after the Argentinian side particularly given the time and effort to get to Brazil (along with getting an expensive visa).

Quality of Experience

Guides, Drivers and Staff

The scenery is amazing and not to be missed. The guide, though very pleasant, added essentially no value. Likely could have done this trip on our own.

Transport

Full day to the Argentinian side of the falls

Argentina

The scenery is amazing and not to be missed. And the boat ride was one of the top highlights of our trip. The guide, however, though very pleasant, added essentially no value. Likely could have done this trip on our own.

Quality of Experience

Guides, Drivers and Staff

The guide, though very pleasant, added essentially no value. Likely could have done this trip on our own.

Transport

Trekking & Canoeing in Tierra del Fuego National Park

Ushuaia

Beautiful hike and fun rafting

Quality of Experience

Very muddy hike but gorgeous

Food

Very much appreciated the ability to ensure our dietary restrictions were met

Guides, Drivers and Staff

The guide went above and beyond to help and ensure everyone was well taken care of

Transport

We really had an excellent experience. The guides were terrific. Full of knowledge and often went beyond to make everything went well and everyone had a good time.
The only time we had an issue was one guide was delayed due to other people in the group being late. We weren’t contacted and thought they forgot to pick us up because we were waiting over a half hour.
I would just recommend to please contact the guests if guide is running late. Other than that everything was really good.
Juan was so helpful and responsive. Thank you for planning a wonderful birthday trip for me !!!
We loved visiting Argentina 🇦🇷 !!!

While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it was no small feat to book all these flights, accommodations and tours, and we totally appreciate her efforts. Shout outs to Gerado who expertly trekked with us to a glaciar lagoon (Glacier Sur), Hector at Iguazu Falls/Argentinian side, who stepped in last minute and was happy to share every single detail about this incredible World Heritage Site, and also Martin, who enthusiastically escorted us to local tango halls, delivering a true sense of Buenos Aires culture. Still, know that all the guides were exceptionally engaging and knowledgable. Depending on how you like to travel, we'd highly recommend kimkim for your next trip~Thank you!

Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and neighborhood of every location. Lots of opportunities for dialogue, questions, and experiences were provided. The time flew by and really helped to familiarize us with this beautiful city. Additionally, Natalie, provided numerous recommendations for restaurants, museums, and shopping opportunities to visit later.

Our driver, Michelle, was incredibly competent. She navigated the city as an expert, getting us safely to each location, slowing past 'drive-by' sites, and accommodating quick nearby 'add-on' sites.
Equally complicated was our adventures at Iguazu Falls on the Argentina and Brazil sides. Our guides were very knowledgeable of the falls and rainforest, and gave us lots of time explore and take photos. We did a boat trip to the falls, which was an adrenaline rush, and an authentic Brazilian lunch were unexpected additions that were incredible.
What an incredible team and completely enjoyable experience!

We have nothing but praise and thanks to Camila and the onsite travel agencies. We had a few glitches along the way but overall it was a wonderful trip. We are grateful for Camila's flexibility and the ability to craft a trip that checked all of our boxes. In reviewing all of the activities that were planned, we would offer the following reviews.
The Jewish tour was frankly disappointing. The guide we had was apparently a replacement and we saw very little during our excursion. The highlight was going to the famous bookstore, which really has nothing to do with Jewish heritage. In all honesty, we received feedback from other travelers who took a similar tour and were equally disappointed, so perhaps overall the Jewish tour needs to be revised in some way.

We loved the tango dinner. We enjoyed our time at El Fogon. Our visit to Mendoza was amazing and the highlight-was lunch at Catena which was off the chart! The wineries that were selected were all terrific and we loved where we stayed at Casa Glebinas. We really loved the guides that we had in Mendoza. One comment that is important to mention, we really should have been told that nothing is open on Sundays in Mendoza so we really should have planned better around that information.
All of our in country flights were fine. We did have a bit of anxiety on the return from Puerto Madryn as our connecting flight was shortly after our arrival.
We loved our time in Puerto Madryn. One comment to share is that the local guides would inform us of a pick up time and then we would be waiting up to an hour for them to arrive, typically a result of their needing to pick up other guests. We would have appreciated a heads-up. The penquin trip and swimming with Sea Lion experiences were awesome.
Upon our return to Buenos Aires-the tour company was wonderful. Cecilia was a wonderful guide/host. The city tour was great-which included leather shopping. The trip down the Tiger was quite nice as well. Overall we were extremely happy with all of the plans and our time in the country. Thank you again!

Activity Reviews

Uco Valley Wine Country

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lunch at Catena Zapata

Argentina

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jimena was great. She designed an amazing honeymoon trip. Thanks

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review

Argentino Hotel

Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character

Location

Within walking distance to

Staff

Cleanliness & Comfort

Activity Reviews

Trekking Quebrada del Cóndor

Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Biking Through the Vineyard 🚴‍♀️🍷

Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking Confluencia 🚶‍♂️🚶‍♀️

Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed (had we known we might have chosen to spend out time elsewhere on those days). The accomodation was excellent throughout as were our guides Laura and Martin in Ushuaia. The scenery from El Chalten to Ushuaia is spectacular and we would go back in an instant.

Hotel Reviews

Vain Boutique Hotel

Buenos Aires

Modern boutique hotel with very comfortable beds, great aircon (essential in BA), well equipped and roomy bathroom and all very clean. Nice options for breakfast and good coffee. Nicolas on the front desk was a treasure. My only point would be that the rooms are quite noisy and we could clearly hear people in the room above, and were woken several times by people returning to their rooms late.

Authenticity & Character

Staff

Cleanliness & Comfort

Los Naranjos

Ushuaia

Very comfortable and clean hotel with great breakfast options. We had a quiet room facing the side of the building (rooms facing the roads may not be so quiet) and found the rooms to be quite spacious. Bathroom was nice and roomy too. It was great to be able to adjust the heating to our taste (not always the case in hotels).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Trekking to Glacier Vinciguerra & Laguna de los Tempanos

Ushuaia

Mixed feelings on this trek - the view at the end was absolutely spectacular so well worth the effort, and the walk through varied landscapes to get there was also appreciated.

Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation

Ushuaia

It was such a special experience to walk among the penguins, and learn about their lives. It was reassuring to hear how protected they are despite the tourism (their numbers are growing, a good sign) and our guide Pablo was perfectly strict about respecting them and their environment, which I really appreciated. A long boat trip there, for part of which we did see seals and cormorants, and a long bus trip back (great for a nap) but all worth it for the experience.

Full Day of Hiking in Tierra del Fuego National Park

Ushuaia

Laura was an excellent guide on this fascinating overview of the history, flora and fauna of the national park, which is truly beautiful. Personally would have preferred one long hike as opposed to driving between three shorter walks but this is a personal preference. My recommendation would be to ask for more details of the day before confirming (which is what I wish I had done)

Full Day Perito Moreno Glacier

El Calafate

The glacier itself is of course spectacular, and we appreciated being able to walk around and enjoy the numerous pathways at our own pace. The sounds of the glacier was also amazing surprise - did not expect it and when we could find a quieter section to sit and listen was quite humbling.

From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect.

When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us, and even talked about music and Argentine rock her recommendations were amazing. She truly made us feel at home.

The drivers who took us around were also wonderful. The entire SayHueque team made us feel like Buenos Aires was our home, and that made all the difference. They were always checking in, suggesting places to visit, and making sure everything went perfectly.

The tours were unforgettable. Our biking tour guide Patricio (he was the best!) introduced us to mate for the first time, shared local stories, and made us feel like true locals. We had so much fun! The bikes were really good too, we even got luck and got to ride on a Bamboo bike. The next day, Agostina surprised us again with an amazing walking tour full of history, fun facts, interesting songs related to the “Porteño culture” and great suggestions. We left completely amazed. Even with a huge surprise for my husband who was looking for a tshirt of a local argentine show from 30 years ago, and they were still able to do their magic!!

And to end our trip on the highest note: a tango dinner show. Front-row seats, delicious wine, incredible food, it was magical!

Thank you, Mica, and thank you to the entire team, for making this trip truly special. We came back happy, grateful, and already wanting to return and explore the rest of this magical country. 💙

Big hugs from the middle of the world,
Daniel & Suki

Hotel Review

Dazzler by Wyndham Buenos Aires Palermo

Buenos Aires

Lovely location, walking distance to many things!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dinner & Tango Show

Buenos Aires

An epic closure for an epic trip! The tango night was amazing, as well as the food! This is one of the experiences we guarantee that we will repeat when we return to Argentina!

Quality of Experience

Food

Guides, Drivers and Staff

Half-Day The Argentine Experience Dinner

Buenos Aires

It was a group tour. Everyone was very nice, including the staff and the travelers we were sharing a table with. The food was INSANELY good!! Shout out to our hosts Cande and Julian from the Argentine Experience, as well as the chef!!

Quality of Experience

Food

Everything was incredibly delicious, and our glasses of wine were never empty 🤭

Guides, Drivers and Staff

Half-Day Buenos Aires Walking Tour (South)

Buenos Aires

Agos was an amazing guide too! We went to amazing locations, not just phisical landmarks but also understanding the heart of the Buenos Aires culture :)

Quality of Experience

Half-Day Bike Tour through the North of the City

Buenos Aires

It was a chill ride around the city, the locations were amazing and our guide was great!

Quality of Experience

She failed to respond multiple times nd the trip was not private as we discussed.

Overall ... good but not great.

Booked through kimkim but local planning through Mater Travel. I am not sure exactly how the information flow goes between the two but some thoughts.

1. Our local contact Justo from Mater Travel was great. Very attentive and prompt. Great energy. Always willing to help.

2. Some gaps in our bookings which we were surprised about. I had assumed using a travel agent would have made this seamless. I think I could have organized some of this equally well just using google.

a. We happened to stumble (11 days before the trip) that an evisa was needed for Brazil part of Iguazu Falls. I would have thought our agent through kimkim would have been more proactive to tell us this. Thankfully my wife looked this up and then we feverishly submitted our documents. We would have wasted 1 day in Iguazu otherwise.

b. Our plane arrived at 10:40am after overnight flight from US to Buenos Aires. Pick up was arranged at 10:50am. Lunch experience scheduled for 12:30pm. Of course, clearing immigration and deplaning does not take 10 minutes. And we were late to our lunch by 30 min. Again ... we noticed this and not kimkim.

c. Hotel Hunidad Obelisco is a nice hotel in a very ok (being generous) street. Even our local contact Justo said that he would have to talk to the company about booking there again. Why was this a surprise for everyone? I feel like I could have booked a better location myself.

d. One of our excursions changed ... and it was never mentioned to us. Again, I guess we should have checked ... but assumed a travel agency would have proactively mentioned.

3. Iguazu was great.

4. Buenos Aires as well

5. Tigre Delta good for 24 hrs for our family.

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews

Half Day Brazilian Falls tour

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Iguazú Falls Argentine side

Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Punta Tombo

Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Peninsula Valdes

Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day The Argentine Dinner Experience

Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience

Food

Every last thing!!

Guides, Drivers and Staff

Transport

Half-Day Buenos Aires City Tour

Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience

Guides, Drivers and Staff

Transport

One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi.

Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with several logistics related details and even with last minutes adds to the itinerary (Buenos Aires Tango Show and Santiago City Tour).

Everything worked like clockwork! The team tracked our flights, sent us alerts, and were there to pick up us up at the airports. Everyone we interacted with was professional, pleasant, and had showed a passion for what they do. Our travel guides (Natalia, Romina, and Paulina) were super knowledgeable and ensured we got the most out of the tours.

Altogether, an exceptional experience and I highly recommend this team for anyone planning a trip to South America.

Overall, a well organized trip with very responsive contacts .
We enjoyed the trip to IGUAZU and the hotel was adequate but poor breakfast service
Trip to Mendoza was amazing with a lovely stay at Club Tapiz where the daily free wine tastings before dinner were well received..

Hotel Reviews

Club Tapiz

Maipú - Mendoza

Very good staff A little out of the way but UBER was cheap Nice rooms but no windows

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Village Cataratas

Puerto Iguazú

In the middle of a forest. Too far from town

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amérian Park Buenos Aires

Buenos Aires

Poor choice Staff very inexperienced and unwilling to help. Breakfast staff were really the best people working in this dump of an old and dated hotel. We did not even have a phone in our room and had to go down to reception if we needed anything. The only clean place was the lobby

Authenticity & Character

Renovate

Location

Central

Staff

Cleanliness & Comfort

Better beds, furniture and sheets

Activity Reviews

Good Bye Argentina!!👋👐

Argentina

Overall very enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

High end Malbec – Lujan de Cuyo & Maipú 🍷🧀

Mendoza

Not really a high end Malbecs. Expected boutique wines but ended up in a winery that produces 6 million liters of wine in a year. Found the wines to be expensive and not necessarily all that great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Highly recommend everyone I spoke with before and during the trip. Anahi is a patient and fantastic local specialist. In particular, we loved the food tour and city tours she arranged. Special shoutout to Laure in Iguazu and for making those days very special.

Hotel Reviews

Loi Suites Iguazú Hotel

Puerto Iguazú

TripAdvisor reviews are spot on - the hotel is in an incredible location, the rooms are clean and well maintained. My overall hotel rating is a 3/5 because of the service in the restaurants and pool bar. Each engagement was a challenge, from ordering a beer and waiting 30 minutes (at the pool tiki bar) or for 2 of our 3 breakfasts the buffet ran out of eggs and other items. This is unacceptable for a “5 star hotel”. The breakfast setting was chaos.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Home Hotel

Buenos Aires

Great location and away from tourist traps. Beautiful pool

Location

Activity Reviews

Personalized City Tour 🏛️ ⭐

Buenos Aires

Fernando is wonderful! 2nd time with him!

Argentinean Falls - PRIVATE

Puerto Iguazú

The Birds Park - PRIVATE

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Argentina and Chile. KimKim’s travel assistance made things easy. The waterfalls at Iguazú are mind blowing! Bariloche, El Chaltén and El Calafate were beautiful places in Patagonia.