Kimkim Trip Reviews for Argentina

4.8
Based on 217 ratings
Read 217 verified reviews by travelers who booked their trip to Argentina on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A memorable trip to Argentina and Chile
Argentina | Jan 7 - Jan 26, 2024

B
Barb N.
Canada | Reviewed on Jan 27, 2024
A memorable trip to Argentina and Chile Many memorable experiences including Iguazu Falls, a dinner experience in Buenos Aires at a Gabriela and Pierre's home, Recoleta cemetery and Grand Splendid book store in Buenos Aires, and Gabriel’s dinner experience (Rancho Aparte) and Perito Moreno Glacier in El Calafate. Excellent excursions in San Pedro de Atacama. Enjoyed walking the artistic streets of Valparaiso. Read more

A memorable trip to Argentina and Chile

Many memorable experiences including Iguazu Falls, a dinner experience in Buenos Aires at a Gabriela and Pierre's home, Recoleta cemetery and Grand Splendid book store in Buenos Aires, and Gabriel’s dinner experience (Rancho Aparte) and Perito Moreno Glacier in El Calafate. Excellent excursions in San Pedro de Atacama. Enjoyed walking the artistic streets of Valparaiso.

Hotel Reviews
La Reserva Virgin Lodge de Selva by DON
Puerto Iguazú

Unique location and ambience. With it being a ways from the town, there was no opportunity to exchange money or eat elsewhere unless you hired a taxi, Wish the breakfasts were available a half hour earlier as pickups for excursions made it very rushed.

Authenticity & Character
Rustic rooms with outdoorsy feel.
Location
Access to town. Perhaps a shuttle bus a couple of times a day.
Staff
Reception guy when we arrived was personable.
Cleanliness & Comfort
Palo Santo Hotel
Buenos Aires

Great location. Excellent staff at reception, especially Jose and Adrian. Breakfast staff were wonderful. Dinner in the restaurant was excellent. Comfortable room.

Authenticity & Character
Location
Easy walking distance to many sites
Staff
All staff were personable and helpful
Cleanliness & Comfort
Hotel Sheuen Patagonia
Puerto Natales

Good location and friendly reception and breakfast staff, Wish they had a safe in the room. Also they don’t make up rooms until after the third night. They charge to change towels. Before that.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Luciano K Hotel
Barrio Lastarria, Santiago

Good location. Helpful reception staff. Allowed early partial breakfast or boxed breakfast if leaving early. Floors of the room were dirty. Both times we were there, slippers and dressing gowns were provided. Toilet paper was not filled after the first night both times we were there. You have to put the sign out to make up room or your room won’t be attended to. Can only use YouTube to get old English news.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Solcor
San Pedro de Atacama

Great ambience and staff. Wilson was fabulous. All staff were friendly. “This is your home” mantra allows you to have wine and beer and yogurt , juice, fruit and filtered water all day long.

Authenticity & Character
Location
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz

Location was a ways out of the town core. Very windy so not easy to walk into town. Rooms not in the main building were good for people able to bring in good to cook but a bit dated. Bed was in the loft upstairs. TV did not work. Breakfast staff was friendly. Food basic. For dinner, space is limited. Nice view from the deck. Most places provide box breakfasts for free if you leave before breakfast but this place charges. They also charge for box lunches which is fine but the price seems high though I don’t know what is provided.

Authenticity & Character
Location
A shuttle to the town centre and back.
Staff
Cleanliness & Comfort
Activity Reviews
Cooking class and dinner with a local family
Cooking class and dinner with a local family
Buenos Aires

This was one of the highlights of our trip. Graciela and Pierre gave us an interesting tour of Boeda with a stop for drinks at a characteristic bar. Then hosted us at their home and showed us how to make empanadas and we had a fabulous dinner and great conversation. Plus they gave us gifts to take home.

Quality of Experience
Food
Everything was fabulous
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

The Falls were excellent to see and walk the walkways. Highly recommend the tour. The guide not great. Wish more information was provided and there was a lot of wasted time that could have been utilized elsewhere. Perhaps some of this time was due to Devils Throat not being accessible. Plus juggling the group when some did the boat ride and others didn't - rather than wasting time eating and waiting around, we could have just gone back to the hotel.

Quality of Experience
Organization of the tour
Guides, Drivers and Staff
See comments above
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

The Brazil side was far more spectacular than the Argentina side of the falls. Excellent guide and experience. The trip was well organized and accommodated people doing the helicopter ride. We were going to the airport after the tour so the tour company juggled all the various itineraries of the travellers and managed the border crossings well too.

Quality of Experience
The views on the Brazil side were amazing. More memorable than the Argentina side.
Guides, Drivers and Staff
Excellent driver to the airport!!!!
Transport
Walking tour: Palermo & Recoleta
Walking tour: Palermo & Recoleta
Buenos Aires

Recoleta is a must see. Enjoyed walking the streets getting to Recoleta. Plus had some bonus visit to a museum that the guide was surprised that we lucked out when we were there and initiated conversation with the curator who opened it up for us. We walked the area back to the hotel so went through the rose gardens and parks on our own which was interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour
Buenos Aires Walking tour
Buenos Aires

Excellent guide who provided good info and history of the area. Loved seeing the Grand Splendid Bookstore. We walked back to the hotel after being dropped off there.

Quality of Experience
Guides, Drivers and Staff
Transport
Estancia Visit & Perito Moreno Glacier
Estancia Visit & Perito Moreno Glacier
El Calafate

Did not find the Estancia visit worthwhile but the visit to the Perito Moreno Glacier was good. The small boat ride out to the glacier seemed like a time filler by going a long about way plus it was not great as the water was very rough. The description we had did not advise we would be in a very small boat that bounced along the waves and had water flowing in. Luckily there was four us plus our guide and the two people handling the boat. It could have handled two more people but that would not have been great. Once we got to the glacier it was okay. Good to take photos from the small boat there. I would have found it more enjoyable just driving to the glacier with a stop where we saw other boats going to the glacier and going to the glacier by boat there (we just landed there). It would have been smoother and shorter so not wasting time. The actual visit to the Perito Mereno Glacier walkways was excellent.

Quality of Experience
See comments above
Food
The food was excellent at the Estancia but as mentioned would have preferred avoiding the Estancia visit.
Guides, Drivers and Staff
Full day Torres del Paine
Full day Torres del Paine
Argentina

Unfortunately the weather was raining for the whole day but we could see how spectacular it would be to see it on a better day. Luckly, I was able to get pictures from someone I met when we did the Grey's Glacier day as she was doing this tour the day after that. But highly recommend this tour. Guide and driver were good. The driver was an amazing photographer so great to see his pictures of the area.

Quality of Experience
Guides, Drivers and Staff
Driver was excellent. Appreciate seeing his photos as mentioned above.
Transport
Valparaiso Full Day - Group Tour
Valparaiso Full Day - Group Tour
Santiago

Great city snd enjoyed the colourful streets. But not impressed with the guide. Tour started at 9:39 and ended at 3:45 with about an hour and a half lunch spot. Tour guide , Filipe, had his lunch and a couple of glasses of wine on us. Not impressed that he didn’t offer to pay for his own. We gave a smaller tip to him but still felt we needed to give hime something. Not a lot more of added info compared to most tours. We could have walked around exploring on our own. The driver both ways was outstanding. He was the best driver of the whole trip. He made an effort to give us info often using the translation app. And he gave us little Chilean flags as a memento of our trip to Chile.

Quality of Experience
The guide
Transport
Driver was excellent. Guide was not good.
Geysers del Tatio
Geysers del Tatio
San Pedro de Atacama

Enjoyed the tour. Interesting to see the geysers. Guide was good. Food was good.

Family dinner in Calafate
Family dinner in Calafate
El Calafate

Gabriel’s dinner was a highlight of our trip. Unique experience. Fabulous food and drink. The soup and lamb dishes were so tasty. Great conversation with the others there.

Quality of Experience
Food
Everything was outstanding.
Free evening in BA
Free evening in BA
Buenos Aires

We just wondered around the hotel area as we had no plans after arriving later in the afternoon. Didn't feel comfortable with walking at night too much as didn't have a feel for the area. Driver from the airport got lost so took extra time to get to the hotel.

Grey Glacier Full Day Tour
Grey Glacier Full Day Tour
Argentina

Instructions were not clear to others on timing and how to get to the boat as the driver did not speak English. Luckily, we knew where to go as we had been down to the beach on the previous day tour. Plus I had read it was a 40 minute walk. Unfortunately two of the people on the bus were slow and the boat was held up 15 minutes until they got to the boat. Glad the boat waited for them but they should have been advised of the time frame to get to the boat and proper instructions. Good experience to see the glacier. Not a wow but okay trip. Walking back we offered to help the slow people. It was very windy and difficult to walk back from the boat along the beach even if in good shape. Too bad the boat didn't have options to get people to and from the boat if they needed assistance or perhaps it was the fault of the instructions in not explaining the physical condition people needed to be in though I expect these two people figured they didn't need it. He was always late getting on the bus and not respectful of others time in a number of circumstances of the day.

Free day in Santiago
Free day in Santiago
Santiago

We enjoyed walking around and going up San Cristobal Hill both via funicular and sky ride (teleferico). Tried to walk down but couldn't find the path despite locals trying to help. Unfortunately security staff could not help and had blocked off a pathway.

Santiago Walking Tour
Santiago Walking Tour
Santiago

Guide was okay (he had a cold so was sniffing and runny nose most of the time so we were trying not to catch it from him). Santiago was not our favourite city but we saw the major things.

Lagunas Cejar, Tebenquinche and Ojos del Salar
Lagunas Cejar, Tebenquinche and Ojos del Salar
San Pedro de Atacama

Outstanding guide. Interesting tour. Good to swim in the lagoon. Nice cocktails and appetizers at the end. Glad this tour was our first one in the area. Nice set up for the rest of our time in the area.

Lagunas altiplánicas and Socaire village
Lagunas altiplánicas and Socaire village
San Pedro de Atacama

Good guide. Lagunas were beautiful. If you were short on time in San Pedro de Atacama, this would be the tour to skip.

Moon Valley and visit to a local community
Moon Valley and visit to a local community
San Pedro de Atacama

I would have preferred to have breakfast at the hotel and start the tour later (others felt the same way). Because all the tours started so early, we missed having breakfast at the hotel though it was included. Felt the breakfast on the tour was a time filler and a lot of time standing around while the breakfast was being set up. Enjoyed the things we saw on this tour. Guide was good.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Apr 20, 2024
Dear Barb We want to express our heartfelt thanks for taking the time to share your testimonial about your recent trip to Argentina and Chile. It brings us great joy to know that you enjoyed all the destinations and various experiences that you encountered. We greatly appreciate your detailed feedback on the hotels. Learning that you noted aspects such as service and attention to detail, including breakfasts, is crucial for us. We strive to provide exceptional travel experiences, and your... Read more

Dear Barb

We want to express our heartfelt thanks for taking the time to share your testimonial about your recent trip to Argentina and Chile. It brings us great joy to know that you enjoyed all the destinations and various experiences that you encountered.

We greatly appreciate your detailed feedback on the hotels. Learning that you noted aspects such as service and attention to detail, including breakfasts, is crucial for us. We strive to provide exceptional travel experiences, and your feedback helps us improve and ensure excellence in our services.

Your participation is not only valuable to us but can also guide future travelers in choosing their destinations and accommodations. We sincerely appreciate your contribution.

We hope you continue to enjoy your future travels and have many more adventures to discover.

Thank you again for trusting us, and may your travels continue to bring you joy!

Best regards,
Agustina

Our arrival and tour on day 1 (Marcela our gu...
Argentina | Jan 12 - Jan 20, 2024

D
Dennis M.
Atlantic Beach, FL | Reviewed on Jan 25, 2024
Our arrival and tour on day 1 (Marcela our guide was excellent) in Buenos Aires went fine. Day 2 started out well. Our excellent guide, Gabriel, met us at the ferry terminal in Colonia. He had a driver with a van. We were able to keep our luggage in the van. We would have liked to have known about the ability to keep our luggage in the van ahead of time. That would’ve changed how we packed for our two nights in Montevideo. On arriving in the Montevideo bus terminal, we could not find our... Read more

Our arrival and tour on day 1 (Marcela our guide was excellent) in Buenos Aires went fine. Day 2 started out well. Our excellent guide, Gabriel, met us at the ferry terminal in Colonia. He had a driver with a van. We were able to keep our luggage in the van. We would have liked to have known about the ability to keep our luggage in the van ahead of time. That would’ve changed how we packed for our two nights in Montevideo.

On arriving in the Montevideo bus terminal, we could not find our driver. We walked to the different areas in the bus terminal and could not find the driver in any of the areas. If there is more than one area to meet the driver, the exact location to meet should have been prearranged.

On day 3 of our tour we were originally scheduled to meet our guide at 9 AM. This had been changed to 10 AM and we did not notice that change. It would have been very helpful if that change had been highlighted to us to make sure that we were aware of the change. Then the guide did not show up until about 10:20 AM.

Day 4 we were picked up at 8:30 AM to go to the ferry terminal. It did not take long to get our tickets and through immigration and security. We had to wait over an hour and a half before the ferry departed. Even if we left the hotel at 9 AM, that would’ve given us plenty of time to make the ferry.

It also would have been a better trip with a different itinerary. We should have gone from Montevideo to Iguazu Falls. Then we would’ve returned from Iguazu Falls and stayed in Buenos Aires for our two additional nights. This would have eliminated our three hour ferry ride from Montevideo back to Buenos Aires. In addition, it would have eliminated our 10 hour layover in the Buenos Aires airport when we flew there from Iguazu Falls and have to wait for our international flight. Our international flights would not have changed. It would’ve changed the order in which went to Iguazu Falls and back to Buenos Aires. We think this itinerary should have been suggested by the travel agent.

Overall we enjoyed the trip. Iguazu Falls and our stay at the Gran Melia hotel were the high points.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Feb 01, 2024
Dear Dennis I hope this message finds you well. I wanted to express my sincere gratitude for taking the time to share your thoughts on your recent trip. It brings me great joy to learn that you enjoyed your journey! I'd like to mention the absence of direct flights from Montevideo to Puerto Iguazu. Currently, there are no direct flights, and the route through Buenos Aires is the most practical option. We carefully considered the ferry when planning the itinerary to avoid the inconvenience... Read more

Dear Dennis

I hope this message finds you well. I wanted to express my sincere gratitude for taking the time to share your thoughts on your recent trip. It brings me great joy to learn that you enjoyed your journey!

I'd like to mention the absence of direct flights from Montevideo to Puerto Iguazu. Currently, there are no direct flights, and the route through Buenos Aires is the most practical option. We carefully considered the ferry when planning the itinerary to avoid the inconvenience of losing an entire day in transit. Opting for the ferry was a deliberate decision to streamline the travel process and enhance your overall experience.

Your valuable feedback is highly appreciated, and we will use it to continually improve our services. If there's anything else you'd like to share or suggest, please feel free to reach out.

Wishing you all the best, and I hope you have a fantastic day!

Warm regards,

Agustina

Argentine-Great Service and reliable.
Argentina | Dec 23 - Jan 22, 2024

Eric
Eric T.
Singapore | Reviewed on Jan 23, 2024
Ana is my trip planner. She gave me great experience and surprises for my Argentina trip. She is responsible and follow and manage the whole duration of the trip. We faced some problem of entry to the country, Ana and her travel agent made immediate arrangements for alternative tour without charging us extra. An extremely reliable tour agent and service especially we are new to the Country. Top grade Service & Highly recommended.
All her travel agents and guides are knowledgeable and...
Read more

Ana is my trip planner. She gave me great experience and surprises for my Argentina trip. She is responsible and follow and manage the whole duration of the trip. We faced some problem of entry to the country, Ana and her travel agent made immediate arrangements for alternative tour without charging us extra. An extremely reliable tour agent and service especially we are new to the Country. Top grade Service & Highly recommended.
All her travel agents and guides are knowledgeable and experienced.

Activity Reviews
Gala Tango Dinner & Show
Gala Tango Dinner & Show
Buenos Aires

Great show and nice wine and dinner !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

Excellent horse show

Quality of Experience
Pop
Food
Guides, Drivers and Staff
Transport
Day Trip to Colonia del Sacramento
Day Trip to Colonia del Sacramento
Buenos Aires

Great guide - excellent service, experience guide and knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class: touring four regions of Argentina
Cooking Class: touring four regions of Argentina
Buenos Aires

Wonderful experience with the Chef

Quality of Experience
Loop
Food
Guides, Drivers and Staff
Transport
Porteño Fileteado: An Artistic Journey
Porteño Fileteado: An Artistic Journey
Buenos Aires

Artist’s work is excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 29, 2024

Dear Sin Sew! First off, thanks for taking the time to share your review and such a nice photo book of your Argentina Trip!
You are great travelers, so thoughtful and easy-going, and I have enjoyed a lot working with you to create this trip plan for such a wonderful crew! Thanks for your trust during the process.
Wish you an amazing year ahead, full of adventures and great experiences.✨
Let me know if you're coming to South America in the future. I'll be more than happy to help you design a fantastic itinerary to continue exploring this side of the world.

All the best,
Ana

Amazing time in Argentina
Argentina | Jan 11 - Jan 17, 2024

S
steve s.
Livingston, NJ | Reviewed on Jan 20, 2024
Our time in Argentina was really well coordinated and lots of fun.
We loved our night at El Fogon, our meal at Trapiche. Both were "over the top" and served amazing food. Our food tour of San Telmo was both interesting and delicious. Our guide was interesting and great to tour with. The day trip to Colonia was unexpectedly very nice. Our guide was interesting and the sights were very nice. Lunch at the Bohemia Restaurant was amazing. Our day at the wineries was very enjoyable. We loved...
Read more

Our time in Argentina was really well coordinated and lots of fun.
We loved our night at El Fogon, our meal at Trapiche. Both were "over the top" and served amazing food. Our food tour of San Telmo was both interesting and delicious. Our guide was interesting and great to tour with. The day trip to Colonia was unexpectedly very nice. Our guide was interesting and the sights were very nice. Lunch at the Bohemia Restaurant was amazing. Our day at the wineries was very enjoyable. We loved the first two wineries, but did not like the third, Andeluna, which we felt was very touristy and the lunch and wine was not to our liking. The staff was also very curt and unfriendly. I have to say that the dinner at Trapiche Winery was fantastic. Food was unique, delicious, served with style. Wines were all very good and the staff kept the wines flowing. This was a great experience. El Fogon was a pleasant surprise and a unique experience. We had a great time. FYI we ate at Don Julio on our own and liked the atmosphere, but found the food way over rated. Not great!
All in all, we had a wonderful experience. The guides and drivers were the best. The activities lots and fun and interesting, The restaurants and the food delicious, except for Andeluna. We would highly recommend Kim Kim to plan a trip to Argentins.

Activity Reviews
San Telmo: Private Food Tour!
San Telmo: Private Food Tour!
Buenos Aires

Fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gourmet Night at Trapiche
Gourmet Night at Trapiche
Mendoza

Best meal of the trip in a beautiful atmosphere.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class: touring four regions of Argentina
Cooking Class: touring four regions of Argentina
Buenos Aires

Lots of fun. Chef was friendly, experienced. Had the best night!!

Quality of Experience
Food
Guides, Drivers and Staff
Porteño Fileteado: An Artistic Journey
Porteño Fileteado: An Artistic Journey
Buenos Aires

Interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Colonia del Sacramento
Day Trip to Colonia del Sacramento
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires
Quality of Experience
Food
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 29, 2024

Dear Steve! Thanks a lot for taking the time to share your experience and give us this detailed feedback.
It was my pleasure to work with you creating this itinerary for you and your friends, and is great to know you have enjoyed your time here in Argentina and our delicious food.😊
Also, your comments help us to improve our services to future travelers.
Wishing you a wonderful 2024 ahead, full of great adventures and amazing trips!
All the best,
Ana

A trip to remember!
Argentina | Jan 7 - Jan 15, 2024

Geralyn
Geralyn L.
San Jose, CA | Reviewed on Jan 20, 2024
This was a well organized trip. We worked with Augustina, local representatives, and she put together an excellent itinerary given our short trip and places we wanted to visit. We had issues with our flights out of the US being cancelled and our trip was delayed. Augustina went into action rescheduling our flight and other activities, so we didn’t miss anything despite our delay in arriving in Buenos Aires. The itinerary was laid out well well and the information provided to us answered... Read more

This was a well organized trip. We worked with Augustina, local representatives, and she put together an excellent itinerary given our short trip and places we wanted to visit. We had issues with our flights out of the US being cancelled and our trip was delayed. Augustina went into action rescheduling our flight and other activities, so we didn’t miss anything despite our delay in arriving in Buenos Aires.

The itinerary was laid out well well and the information provided to us answered all our questions. The local tour guides were excellent (Mariana, Dario, and Sofia). They were friendly, informative and spoke good English. During our trip we visited the glaciers and farm in El Calafate that we amazing. After that we travelled to Iguazu to see the waterfalls from the Argentina and then next day from the Brazil side. Both were amazing and a must. We returned to Buenos Aires to conclude our trip with a special delicious dinner and excellent tango and the next day we did a city walking tour that was perfect before being dropped off to the airport.

Besides Augustina, Nico and Irene were both super responsive via WhatsApp. We had the team organize our drop offs/pickups, accommodations, and local flights.

Great job Augustina/Kim Kim! Thank you!

Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Estancia Visit & Perito Moreno Glacier
Estancia Visit & Perito Moreno Glacier
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Navigation to the glaciers
Navigation to the glaciers
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour
Buenos Aires Walking tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 22, 2024
Geralyn, wow! Muchas muchas gracias for the wonderful and comprehensive comment you took the time to leave. It has been an immense pleasure for me to organize this trip with you from day one, and I am genuinely thrilled to hear that you enjoyed every moment of it! Your appreciation means the world to me, and I want to ensure that my gratitude is evident. It was a joy working with you, and I am grateful for the opportunity to contribute to making your trip memorable. Thank you once again... Read more

Geralyn, wow!

Muchas muchas gracias for the wonderful and comprehensive comment you took the time to leave. It has been an immense pleasure for me to organize this trip with you from day one, and I am genuinely thrilled to hear that you enjoyed every moment of it!

Your appreciation means the world to me, and I want to ensure that my gratitude is evident. It was a joy working with you, and I am grateful for the opportunity to contribute to making your trip memorable.

Thank you once again for your kindness, trust, por todo :)
I look forward to the possibility of assisting you with future adventures!

Warm regards,
Agus

Amazing trip
Argentina | Jan 7 - Jan 15, 2024

R
R C.
San Jose, CA | Reviewed on Jan 20, 2024
Two families were traveling separately to Argentina to start a joint trip. One arrived on time, but the other almost canceled due to last minute airline issues. Our hats go off to Agustina Gross who persevered to keep our tour and hotel arrangements intact. It was a weekend and she was staying in Uruguay. She oversaw all obstacles including airport pickups and hotel arrangements such that we were able to reunite.
Food: Delicious lunch at the estancia and hotel breakfasts were...
Read more

Two families were traveling separately to Argentina to start a joint trip. One arrived on time, but the other almost canceled due to last minute airline issues. Our hats go off to Agustina Gross who persevered to keep our tour and hotel arrangements intact. It was a weekend and she was staying in Uruguay. She oversaw all obstacles including airport pickups and hotel arrangements such that we were able to reunite.
Food: Delicious lunch at the estancia and hotel breakfasts were good
Airport/Hotel transfers: Flawless, and in all cases arrived early
Tour guides. All spoke flawless English and were very knowledgeable historically and culturally. Hats off to Mariana who covered the road trip to the glaciers. Dario (Indiana Jones) who covered Iguazu Falls and ensured our safe passage to the Brazilian side. Sophie who covered our walking tour in Buenos Aires at a manageable pace and assisted us in finding a safe currency exchange outlet . Taking Uber with her sped up the sightseeing. We will return again to Argentina!

Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The tango was enchanting. Dinner before was delicious

Quality of Experience
seeing the show and discovering tango
Food
beef, what else?
Guides, Drivers and Staff
Promptness in pickup and dropoff
Transport
felt safe at night
Navigation to the glaciers
Navigation to the glaciers
El Calafate

Just stunning. No explanations needed

Quality of Experience
Guides, Drivers and Staff
Transport
Estancia Visit & Perito Moreno Glacier
Estancia Visit & Perito Moreno Glacier
El Calafate

Tour guide, Mariana, provided extensive and interesting discourse on Argentinian history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina
Quality of Experience
Guides, Drivers and Staff
Dario was awesome. He wore his Indiana Jones outfit and the women were smitten with him
Transport
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú

boat ride under the falls was thrilling

Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

Glad that Dario escorted us through Brazilian border control

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour
Buenos Aires Walking tour
Buenos Aires

Walked from Palermo to La Baca with tour guide Sophia. Outstanding information about history and architecture

Quality of Experience
Guides, Drivers and Staff
Sophia was very patient and knowledgeable
Transport
we chose to pay for Uber and saw more in a shorter time
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 20, 2024
Dear Roy, We cannot express how grateful we are for the incredible comment you left. Your detailed feedback fills us with joy and gratitude. Knowing that our efforts made your trip a wonderful experience is simply amazing. And that you had Indiana Jones as a guide, that's something unique ;) The trust you placed in us, your kindness, and the entire process of organizing the trip were a genuine pleasure. Working with you was such a delightful experience. We are thrilled to have contributed... Read more

Dear Roy,

We cannot express how grateful we are for the incredible comment you left. Your detailed feedback fills us with joy and gratitude. Knowing that our efforts made your trip a wonderful experience is simply amazing. And that you had Indiana Jones as a guide, that's something unique ;)

The trust you placed in us, your kindness, and the entire process of organizing the trip were a genuine pleasure. Working with you was such a delightful experience. We are thrilled to have contributed to making your journey enjoyable.

Traveling with family and friends is one of life's greatest joys, and we are excited to know that we could be a part of those special moments for you. We hope these memories will last a lifetime, and that this trip was just the beginning of many more adventures together.

Once again, thank you for trusting us. Your satisfaction is our greatest reward. If you ever decide to embark on another journey, we would be delighted to assist you again.

With gratitude and appreciation,
Agus

Private tour of Argentina
Argentina | Dec 31 - Jan 8, 2024

Ramesh
Ramesh A.
Boston, MA | Reviewed on Jan 16, 2024
Ana & her team provided the most comprehensive & detailed pre-planning and the ongoing support during the trip, I could expect. The trip started off over the New Year's holidays and despite the many possible closures we had no issues with the trip and programs. The hotels we stayed at were just right and also the staffs
The personalized private cooking tour, the visit to the Barrios, the gourmet Sherpa food tour in Buenos Aires were fabulous and gave us a real appreciation of the city and...
Read more

Ana & her team provided the most comprehensive & detailed pre-planning and the ongoing support during the trip, I could expect. The trip started off over the New Year's holidays and despite the many possible closures we had no issues with the trip and programs. The hotels we stayed at were just right and also the staffs
The personalized private cooking tour, the visit to the Barrios, the gourmet Sherpa food tour in Buenos Aires were fabulous and gave us a real appreciation of the city and community. The guides - Flo, Mike (Sherpa tour) were superb.
The trips ot Mendoza wine country, the Igauzu falls were quite the icing on the cake.
And finally, the Vamoos App provided a real time ability to get detailed itinerary inf and ahve messaging capabiltiy in a counrty where we didn't speak the language or knew anyone

Hotel Reviews
Pleno Madero Hotel
Buenos Aires
Authenticity & Character
Location
Staff
Especially the frront desk - Joel
Cleanliness & Comfort
All of it
Diplomatic Hotel
Mendoza

Location, facilities, staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds & room
O2 Hotel Iguazú
Puerto Iguazú
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Roof top restaturant and pool area
Activity Reviews
Gala Tango Dinner & Show
Gala Tango Dinner & Show
Buenos Aires

The Tango performers

Quality of Experience
Food
Everything!
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

The guide & area

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class: touring four regions of Argentina (with dinner)
Cooking Class: touring four regions of Argentina (with dinner)
Buenos Aires

The chef and her assistant

Quality of Experience
Food
Empanadas, dessert and the lamb dish
Transport
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza

all 3 vineyards visits & the wine

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Brazil Falls & Birds Park
Brazil Falls & Birds Park
Argentina
Quality of Experience
Did not visit the Bird Park - not sure why
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Sherpa Gastronomic Tour
Sherpa Gastronomic Tour
Buenos Aires

The guide & the Palermo streets & ambience

Quality of Experience
Food
Guides, Drivers and Staff
The uide's knowledge, friendliness & responsiveness
Mendoza Private City Tour
Mendoza Private City Tour
Mendoza
Iguazu Falls Great Adventure
Iguazu Falls Great Adventure
Iguazú Falls
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 17, 2024

Dear Ramesh and Rita!
Thank you so much for taking the time to write this lovely review. As mentioned before, I enjoyed putting together this trip for you and the rest of the crew, you are such good travelers and easy-going, and it was our pleasure assisting you during your visit to our wonderful Argentina!😊

Best regards and an amazing 2024 ahead!
Ana

Amazing trip! Argentina and Chile
Argentina | Dec 15 - Dec 29, 2023

Heather
Heather A.
Germany | Reviewed on Jan 10, 2024

Amazing trip! Guides Florencia in Buenos Aires, Rami in Salta/Jujuy and Nicolas in San Pedro de Atacama were absolutely fantastic. We had a trip of wonderful contrasts - city, jungles, mountains and desert- once in a lifetime!

Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Jan 11, 2024

Hola Heather,
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your trip, and we're delighted to have been a part of making it special for you!!
It was a pleasure assisting you with your journey ;)
Best wishes,
Claudia

Fantastic New Year trip in Argentina
Argentina | Dec 25 - Jan 2, 2024

Reham
Reham H.
Portland, OR | Reviewed on Jan 09, 2024
This was an incredible exploration journey through several parts of Argentina. We had 7 days split between the Northern mountain region, Mendoza and Buenos Aires. Camila, our trip planner, was so helpful, gave great recommendations and was very easy to work with. Our local guides, Hassan and Marcos, were both so knowledgeable and enthusiastic. We so enjoyed our time with them and learned a lot about local culture and history during our visit. Read more

This was an incredible exploration journey through several parts of Argentina. We had 7 days split between the Northern mountain region, Mendoza and Buenos Aires. Camila, our trip planner, was so helpful, gave great recommendations and was very easy to work with.

Our local guides, Hassan and Marcos, were both so knowledgeable and enthusiastic. We so enjoyed our time with them and learned a lot about local culture and history during our visit.

Hotel Reviews
Entre Cielos Wine & Wellness Hotel
Vistalba

Beautiful hotel and grounds. Good was excellent and loved our room. Each space has a private outdoor patio which was lovely in the evenings. Staff here is very friendly and helpful.

Authenticity & Character
It’s more of a modern design so wouldn’t call it authentic?
Location
Easy access into town and not too far from airport.
Staff
Very helpful, friendly, attentive staff at each interaction.
Cleanliness & Comfort
Beautifully designed, great pool area and spacious rooms. It does have an open bathroom concept so limited privacy for those sharing rooms with a friend.
Legado Mitico Salta Hotel Boutique
Salta

Really loved this boutique hotel. It’s in a renovated historic building g which I was curious to learn about. The common spaces were so I no it’s g and well decorated. Very large bedrooms and lovely spacious bathrooms.

Authenticity & Character
Gorgeous building and appreciated the original character that was kept intact.
Location
Walking distance to central Salta with lots of cafes and restaurants nearby.
Staff
The staff here was so nice and gave us great food recommendations.
Cleanliness & Comfort
Colores de Purmamarca
Purmamarca

Loved the 2 bedroom unit we had. Lots of space and enjoyed there are exterior spaces so you can enjoy coffee on the balcony. Comfy beds. Pleasantly surprised with accommodations for such a small village.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I’m only giving it 4 here due to the breakfast which was limited in options. Would be nice to have in season fresh fruit available. Most of the breakfast was pastry and cereal/grain based.
Mine Hotel Boutique
Buenos Aires

Fantastic small boutique hotel that great for a short stay. In the heart of Palermo SoHo, a great base to explore the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Palermo Hotel
Buenos Aires

This was a wonderful location in Palermo Hollywood. Walking distance to local shopping, lots of cafes and restaurants. Food wasn’t great here for breakfast which was the only meal we tried. Their plant based restaurant wasn’t open during our stay otherwise due to the holiday season.

Authenticity & Character
Location
Staff
Wonderful people. Helpful with recommendations and very friendly!
Cleanliness & Comfort
Activity Reviews
Tour of the City - Discovering Salta's Hidden Treasures
Tour of the City - Discovering Salta's Hidden Treasures
Salta

We were cut short here due to a change in flight schedules so it was brief. But good!

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Drive to Cafayate
Scenic Drive to Cafayate
Salta

Such a beautiful drive. The scenery is spectacular!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Purmamarca & Visit to the Salt Flats
Transfer to Purmamarca & Visit to the Salt Flats
Argentina

The salt flats were such an interesting experience. Beautiful landscapes and endless opportunities for beautiful pictures!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking with Llamas
Hiking with Llamas
Purmamarca

Such a fun & unique experience to do. We enjoyed this excursion despite both being city girls and not very comfortable around animals. Our lunch was also so wonderful! We finally had good fruit and veggies which was the most difficult thing about our visit overall…the lack of fresh fruit & veggies.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza

Mendoza is beautiful. Wish we would have an additional day in the area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 San Telmo Tango Show & Dinner
San Telmo Tango Show & Dinner
Buenos Aires

The show itself was wonderful. Beautiful talented dna era and we enjoyed the music. The food was barely average and our dietary restrictions were not taken into account. Staff didn’t pay us attention so had to flag them down for water, drinks, etc.

Quality of Experience
Food
This place was so touristy. I would not recommend it for a special occasion. This was supposed to be our New Years Eve fun night out. The crowd was also much much older than us so not our scene.
Guides, Drivers and Staff
Our driver was great but didn’t speak much English so hard to communicate. We had no way of contacting driver when we wanted to leave early so just took a Uber back to the hotel but felt badly we couldn’t let him know. Staff at the restaurant at were not attentive.
Transport
Tango Class
Tango Class
Buenos Aires

Veronica, our instructor, was amazing! We had so much fun and the first time I had taken a formal dance class in many years.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Jan 09, 2024

Reham & Natalie! Thank you for your comments! Everything you tell us always helps us grow as a team! I hope you come back soon to continue getting to know the wonderful Argentina!

Have a great year!
Camila

Overall the trip was excellent
Argentina | Dec 10 - Dec 29, 2023

L
Lorraine C.
Santa Monica, CA | Reviewed on Jan 08, 2024
Overall the trip was excellent. Everything worked exactly as expected. Communication at each stage of the trip was really good. Our highlights include glacier hiking and seeing penguins! The vast majority of our guides we had were really passionate, enthusiastic and keen to ensure we had everything we needed to have a great trip. All of the hotels were comfortable and transfers were made easy and stress-free!

There are only a couple of things that were not as expected, or less...
Read more

Overall the trip was excellent. Everything worked exactly as expected. Communication at each stage of the trip was really good. Our highlights include glacier hiking and seeing penguins! The vast majority of our guides we had were really passionate, enthusiastic and keen to ensure we had everything we needed to have a great trip. All of the hotels were comfortable and transfers were made easy and stress-free!

There are only a couple of things that were not as expected, or less enjoyable.

Firstly, the trip to Valparasio felt like somewhat of a wasted day. The port itself did not feel like a suitable tourist attraction. The street art is interesting but not worth the length of the drive. We were also supposed to visit Vina del Mar, which the guide merely pointed out from a viewpoint.

Secondly, the two excursions in Ushuaia were essentially the same thing repeated - trekking and canoeing. Again, this felt like a wasted day when there are so many other options for alternative activities in the area.

Lastly, it was not communicated to us in advance that the meeting point for the Buenos Aires cycle tour was a 20 min drive away. It was fine, because we were checking our itinerary thoroughly in advance ahead of time but if we did not have online access this would have been an issue.

Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 10, 2024
Thank you so much for taking the time to share your feedback, and your kind words Lorraine! It is great to know you have such a great time exploring Patagonia on both sides. As I mentioned in my messages, you've been great travelers and it was my pleasure working with you to put together this itinerary and make this amazing trip come true!😊
All your comments also will help us to improve our services and communication with future travelers. I hope you can be back in South America soon, and...
Read more

Thank you so much for taking the time to share your feedback, and your kind words Lorraine! It is great to know you have such a great time exploring Patagonia on both sides. As I mentioned in my messages, you've been great travelers and it was my pleasure working with you to put together this itinerary and make this amazing trip come true!😊
All your comments also will help us to improve our services and communication with future travelers. I hope you can be back in South America soon, and keen to assist you on a different trip to explore other magical spots in Argentina, Chile, Uruguay, and so on.
All the best,
Ana

We have had a fantastic holiday. Our speciali...
Argentina | Dec 13 - Jan 1, 2024

M
Maarten K.
the Netherlands | Reviewed on Jan 08, 2024
We have had a fantastic holiday. Our specialist Ana put together a very nice trip after she understood our requirements. When we had questions, she directly addressed them and came up with good suggestions. I rate her a 5 out of 5.
The KimKim platform promises to provide competitive professional-only rates with hotels and activity providers that come out lower than the public price you'll find online. On top of these prices, the platform adds 10%, which is fair. However, when I started...
Read more

We have had a fantastic holiday. Our specialist Ana put together a very nice trip after she understood our requirements. When we had questions, she directly addressed them and came up with good suggestions. I rate her a 5 out of 5.
The KimKim platform promises to provide competitive professional-only rates with hotels and activity providers that come out lower than the public price you'll find online. On top of these prices, the platform adds 10%, which is fair. However, when I started checking online prices, the difference between prices was up to 60% lower than what I paid. This needs to be more coherent with their promise. Therefore, I rate the platform a 1 out of 5.

Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 10, 2024
Dear Maarten! Thank you so much for taking some time to share your feedback and special thanks for your sweet words to me!
It was great for me to put together this itinerary for you and your beautiful family, and once we got on the same page it was a pleasure working with you on the trip plan details. Also, it was wonderful to meet you and Liliane personally here in Salta, you made me happy to come check my lands and try our empanadas and wines!😊
All your comments also will help us to...
Read more

Dear Maarten! Thank you so much for taking some time to share your feedback and special thanks for your sweet words to me!
It was great for me to put together this itinerary for you and your beautiful family, and once we got on the same page it was a pleasure working with you on the trip plan details. Also, it was wonderful to meet you and Liliane personally here in Salta, you made me happy to come check my lands and try our empanadas and wines!😊
All your comments also will help us to improve our services and communication with future travelers, and I apologize for any misunderstanding in the platform terms and conditions.
Wishing you a lovely 2024, full of amazing adventures ahead!
All the best,
Ana

Argentina New Years!
Argentina | Dec 28 - Jan 2, 2024

N
Nicole B.
Atlanta, GA | Reviewed on Jan 03, 2024
Argentina New Years! Read more

Argentina New Years!

Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The Tango show was great! We learned a lot about their dance, the food was fantastic and service was elite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

We had such a great time on this trip! Our guide was incredible, I loved learning how they tamed the horses, enjoyed the BEST empanadas and the property was beautiful. It was a perfect day trip and totally worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2024

Hi Nicole,

Thanks for your feedback, is really important to us! I am glad to read that you had an amazing time in Argentina, and you have tasted the famous Empanadas! :)

I hope this has been a very good start of 2024 for you!

I hope you trust us in your next adventure!
Warm Regards,
Mery

Argentina trip Pros&Cons
Argentina | Nov 8 - Nov 16, 2023

P
Pauline S.
France | Reviewed on Dec 30, 2023
Augustina was great in helping us plan the trip around Argentina, with a great selection of sights and with flexibility. This was our 1st trip to South America and it really helped us plan, and make the most out of our time there. However, once we were there, the communication wasn´t great on important details (pick up times, duration, activities) and we were the ones having to get in touch to get the missing information, which was disappointing for a premium service and stressful at... Read more

Augustina was great in helping us plan the trip around Argentina, with a great selection of sights and with flexibility. This was our 1st trip to South America and it really helped us plan, and make the most out of our time there. However, once we were there, the communication wasn´t great on important details (pick up times, duration, activities) and we were the ones having to get in touch to get the missing information, which was disappointing for a premium service and stressful at times.
The pros:
- pre trip planning with Augustina, her guidance, patience, reactivity, recommendations and tips
- some fantastic guides (special thanks to Diego in the Calchaqui valley, and Jimena in El Calafate) and amazing visits
- amazing day with residents in a local community in Cafayate
The cons:
- Lack of communication on pick-ups times, in advance!
- Some unplanned activities (3 wine tastings, which were nice but not planned and I did mention my partner can´t drink... Then going back for lunch to a city we had already visited, again not in our programme)
- Duration of tours: much longer than planned, which was ok most of the times but on the day we had to catch a connecting night bus (which they knew about, and we kept checking with the guide timings were going to be ok) they dropped us off just 5 min before the bus departure, after a mad rush in a car after being transferred out of the tour bus. Stressful, dangerous, and luckily we had enough food and water for a the 10hrs trip or it would have been very painful! Not the kind of situation you´d expect from a planned tour, and it made the whole day very stressful. And no one actually checked we got our bus ok and contacted us to apologize for the mix up.

Hotel Review
Homestay (Corralito or Divisadero)
San Carlos

Amazing experience with Rosa and Silvestre! From empanada making to wine tour and tasting, a wonderful day, beautiful landscape and a very welcoming family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Salta to Cachi
From Salta to Cachi
Argentina

A beautiful day, going through amazing landscape. Diego was a great guide, attentive, knowledgeable, enthusiastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Mid size van was nice, convivial but spacious
From Cachi to Cafayate through the route 40
From Cachi to Cafayate through the route 40
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
4 people+ driver in one 4X4 car for about 5hrs on a dust road is LONG! 3 people at the back was very tight, especially with someone you don´t know. And whoever is in the middle seat can´t enjoy much of the landscape.
Estancia Visit & Perito Moreno Glacier
Estancia Visit & Perito Moreno Glacier
El Calafate

A small group and a fantastic guide made this day extra special. Jimena was very enthusiastic, and really knowledgable about the area, the fauna and flora, it´s history etc. She really made sure we were all enjoying it. Thanks for the gentleman on the boat (apologies I forgot his name) who also went above and beyond in the cold to make sure we all got to see the glacier and took photos. Lunch in the estancia was also excellent and a beautiful setting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quebrada de las Conchas from Cafayate to Salta
Quebrada de las Conchas from Cafayate to Salta
Argentina

The sight seeing was amazing, but the unplanned activities and lack of control of timings kind of made the day stressful for us.

Quality of Experience
We got picked up at 8am from Divisadero to go back to the hotel, to then only start a tour at 11am, with unplanned wine tastings, then return to Cafayate for lunch (which we didn´t know, so we had made sure to go visit Cafayate the 1st evening there, thinking we won´t get the chance again...even though we could have chilled a bit at the lovely hotel pool instead for example). The tour took so much longer than planned (even if nothing unexpected happened...so I´m not sure why timings were so off) so we were stressing about catching our bus, which ended up in a mad rush.
Guides, Drivers and Staff
Control of timings
Transport
I preferred smaller vans to big buses, felt more convivial and you could see outside better
Navigation to the glaciers
Navigation to the glaciers
El Calafate

Amazing glacier! Shame it can only be accessed in huge boats, as there was a large group that was extremely noisy the whole day, and it really felt a bit more little cattle herding than quiet contemplation or enjoyment.

Quality of Experience
Guides, Drivers and Staff
Transport
Not sure why we had to walk 5 mins from our accommodation to be picked up in front of a random hotel, while it was only us being picked up... Since it was snowing, waiting inside for these 20 mins would have been nicer.
Local community in the Calchaquíes Valleys
Local community in the Calchaquíes Valleys
Cafayate

Fantastic day! I would recommend it for sure

Quality of Experience
Very interesting activities, super welcoming and generous hosts, beautiful landscape.
Food
Guides, Drivers and Staff
Transport
Our host had to call the agency to know when we were being picked up the day after, as none of us had been told...
Free day in Salta
Free day in Salta
Salta
Quality of Experience
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 02, 2024
Dear Pauline and Joao, Thank you so much for sharing your testimonial! I'm delighted to hear that you enjoyed your first trip to South America :) We sincerely apologize for the changes made by our local operator in Salta, especially the alterations to the itinerary in Cafayate, including the wine tastings that were offered without prior notice, preventing us from accommodating one of you who doesn't consume alcohol. We have already requested the operators to provide schedules from the... Read more

Dear Pauline and Joao,

Thank you so much for sharing your testimonial! I'm delighted to hear that you enjoyed your first trip to South America :)

We sincerely apologize for the changes made by our local operator in Salta, especially the alterations to the itinerary in Cafayate, including the wine tastings that were offered without prior notice, preventing us from accommodating one of you who doesn't consume alcohol. We have already requested the operators to provide schedules from the beginning of the tour, but due to the rainy season, they occasionally adjust the timings to fit the best moments for the circuit.

Your feedback is invaluable to us, and we appreciate you taking the time to let us know. We are committed to using your comments to enhance our services.

We are thrilled that you enjoyed the interaction with the community, as it is one of the most crucial aspects for us. Thank you for choosing Community Rural Tourism for your journey!

Best wishes and a joyful 2024!

Warm regards,

Agustina

An Incredible Argentine Getaway!
Argentina | Dec 13 - Dec 27, 2023

B
Bharat M.
Los Angeles, CA | Reviewed on Dec 28, 2023
I have to start by saying this was one of the most amazing trips I’ve been on. I spent 15 days in Argentina from mid to late December. Matias helped me put together the perfect itinerary! I covered Buenos Aires, Iguazu, Ushuaia and Patagonia (El Calafate, El Chalten and Bariloche) during my travels. Everything from accommodation to transfers to tours were impeccable and well organized. Even re-working the itinerary when an unexpected storm caused flight disruptions was promptly and... Read more

I have to start by saying this was one of the most amazing trips I’ve been on. I spent 15 days in Argentina from mid to late December. Matias helped me put together the perfect itinerary! I covered Buenos Aires, Iguazu, Ushuaia and Patagonia (El Calafate, El Chalten and Bariloche) during my travels. Everything from accommodation to transfers to tours were impeccable and well organized. Even re-working the itinerary when an unexpected storm caused flight disruptions was promptly and professionally handled by Matias.
Argentina truly has some of the most awe-inspiring and varied landscapes - from glaciers to sapphire blue lakes, towering mountains to lush green tropical jungles. The culinary scene and friendly locals made the stay extra special.
I would also like to give a special shout out to the team of local tour organizers and guides at Designer Trips, Canal Fun, Ryan’s travel, Sur time and NEA Travesias that made this possible.

Hotel Reviews
Anselmo Buenos Aires, Curio Collection by Hilton
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huinid Bustillo Hotel & Spa
San Carlos de Bariloche
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lunajuim
El Chalten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Acebos Ushuaia Hotel
Ushuaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
O2 Hotel Iguazú
Puerto Iguazú
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kau Yatun Hotel & Estancia
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 San Telmo Tango Show & Dinner
San Telmo Tango Show & Dinner
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park & The End of the World Train
Tierra del Fuego National Park & The End of the World Train
Ushuaia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Penguin Rookery at Martillo Island
Penguin Rookery at Martillo Island
Ushuaia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sea Lions Navigation
Sea Lions Navigation
Ushuaia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Island and Arrayanes Forest
Victoria Island and Arrayanes Forest
Argentina
Quality of Experience
Food
Guides, Drivers and Staff
Guides could've been better in english, most explanation was in spanish
Transport
Laguna de los Tres Trek
Laguna de los Tres Trek
El Chaltén
Quality of Experience
Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Jan 22, 2024
Bharat, Thank you so much for your heartfelt message! I'm thrilled to hear that your trip to Argentina was such an incredible experience, and I'm glad I could assist in planning the perfect itinerary for you. It's wonderful to know that everything, from accommodations to tours, met your expectations and that our team was able to handle unexpected challenges professionally. I'll be sure to pass on your special shout-out to the local tour organizers and guides at Designer Trips, Canal Fun,... Read more

Bharat,

Thank you so much for your heartfelt message! I'm thrilled to hear that your trip to Argentina was such an incredible experience, and I'm glad I could assist in planning the perfect itinerary for you. It's wonderful to know that everything, from accommodations to tours, met your expectations and that our team was able to handle unexpected challenges professionally.

I'll be sure to pass on your special shout-out to the local tour organizers and guides at Designer Trips, Canal Fun, Ryan's Travel, Sur Time, and NEA Travesias. Their dedication played a significant role in making your journey memorable.

It was a pleasure assisting you in planning your trip, and I hope these memories stay with you for a lifetime. If you ever decide to embark on another adventure, don't hesitate to reach out. Safe travels and best wishes!

Warm regards,
Matias

I had a wonderful time during my trip to Argentina!
Argentina | Dec 1 - Dec 14, 2023

J
Jovana K.
Serbia | Reviewed on Dec 22, 2023
I had a wonderful time during my trip to Argentina. The trip was customized to meet our specific needs, and I had an unforgettable experience. Despite my concerns about transportation to and from the local airports, our guides were always punctual and provided us with a pleasant ride while also sharing the history of the city. Even when we decided to add an excursion to the trip, the receptionist at our hotel in El Calafate arranged for a driver who not only provided transportation but... Read more

I had a wonderful time during my trip to Argentina. The trip was customized to meet our specific needs, and I had an unforgettable experience. Despite my concerns about transportation to and from the local airports, our guides were always punctual and provided us with a pleasant ride while also sharing the history of the city.

Even when we decided to add an excursion to the trip, the receptionist at our hotel in El Calafate arranged for a driver who not only provided transportation but also told us interesting stories along the way.

The hotels booked by the KimKim agency were satisfactory, with the best being in Buenos Aires and the least enjoyable being in Puerto Madryn. Although the staff was nice, the rooms were not soundproof, and the breakfast options were very limited.

Our excursions were well-organized, and the guides were professional at all times. Among the experiences that I enjoyed the most were the day trip to Valdes Peninsula with Marcela and the visit to the glaciers with Pablo.

The only issue that I had with the trip was related to our return to Buenos Aires from El Calafate. We had requested a change to our itinerary, and Philippe, who was in charge of our booking, assured us that everything had been arranged. However, on the travel day, we discovered that no pick-up had been arranged, and there was no driver to take us to the airport the following day. When we contacted Philippe, he informed us that the transfer was not included in the change we made to our itinerary. I found this unprofessional, as Philippe should have known that we had no other means of transportation. He could have informed us that the transfer was not included and given us the option to add it. Fortunately, we were able to book a taxi at a reasonable price, and everything went smoothly.

In general, I am extremely pleased with my trip and I had an amazing experience. My communication with local guides Anna and Philippe was both enjoyable and efficient. Argentina is a magnificent country with friendly locals and exceptional cuisine! I hope to visit again someday!

Hotel Reviews
Dazzler by Wyndham Polo Hotel Buenos Aires
Buenos Aires

This is a wonderful hotel with luxurious rooms and amazing staff! I especially appreciated their breakfast, which included both savory and sweet options. Additionally, the hotel offered a gym and pool for interested guests. Even on our last day, they allowed us to use the gym and even provided us with a "gym service," which I found particularly nice. I would definitely recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Maras
Puerto Madryn

Even though the staff was friendly, the hotel is old and lacks soundproofing. Furthermore, while they advertised a gym, it was a room used for laundry and storage. The windows were also quite dirty, which made them difficult to open. Despite these issues, the room itself was kept clean. Breakfast was three types of cookies, nothing else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel De Los Andes
Ushuaia

It's a solid, clean hotel. The room was okay. We were allowed to move the beds as we wanted, which was nice considering the beds were separate and we were a couple. Unfortunately, there was no gym in the hotel and not many protein or savory options for breakfast. Additionally, the internet was not great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cauquenes de Nimez
El Calafate, Santa Cruz

Although the hotel and the room were relatively small, I found them charming. The place had a unique style, and I could tell that the staff wanted their guests to feel welcome. We enjoyed an excellent breakfast every day, accompanied by cozy music, and the receptionists were always accommodating with anything we needed. They also spoke English very well. The only downside of this hotel is its location. Although it's near the lake, it's a 20-minute walk to the city, which wouldn't be a problem if the walk didn't involve walking among many stray dogs and unfinished streets. This might not be an issue for someone who is not afraid of dogs, but I did not enjoy El Calafate as a city because of that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

We went on a nice city stroll with Florencia as our guide. She showed us the best pizza and empanadas in town and recommended many places where we could have dinner later. We also learned about the history of the city, although it could have been a bit more detailed. All in all, it was a great first day!

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day North Peninsula Valdes and Estancia San Lorenzo Penguin Colony
Full-Day North Peninsula Valdes and Estancia San Lorenzo Penguin Colony
Puerto Madryn

We had an amazing day with our guide Marcela. She picked us up from the hotel in the morning and took us to an animal paradise. During the day, we saw many llamas, drove to see elephant seals, had a delightful lunch at a sheep farm, and visited penguins and whales. Marcela was very knowledgeable and shared interesting facts about all the animals, making it a personal and enjoyable experience. She even let us spend more time with the penguins than planned. After that, she took us on a boat ride to see whales, where we spent two hours with another guide, also named Marcela. Her love for whales was admirable, and she shared many fascinating facts about them. This entire day was a once-in-a-lifetime experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Snorkel with Sealions
Half-Day Snorkel with Sealions
Puerto Madryn

Unfortunately, we were unable to carry out our original plan due to a bird flu outbreak at the time. Instead, we opted for an underwater baptism, which involved a one-hour boat ride and a 15-minute underwater experience with an instructor. Although it was a nice experience, we were still saddened by the fact that we couldn't have the original experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Beagle Channel Navigation
Half-Day Beagle Channel Navigation
Ushuaia

The boat ride lasts 4-5 hours and offers breathtaking views of the landscape. It's an unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Trekking Emerald Lagoon
Full-Day Trekking Emerald Lagoon
Ushuaia

During your trip, you will travel by car for an hour to reach a camp. From there, you will hike for approximately 4 hours. Although there are some long flat parts during the hike, the beautiful landscape makes up for it. The hike was not very demanding, and our guide, Gabriel, took us through alternative routes, which made the day more adventurous. The lake is breathtaking, and we had our lunch box beside it. The sandwiches were huge, so you don't have to worry about being hungry! We were very happy with the guides, the scenery, and the hike overall. It is definitely something worth experiencing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day at Leisure in El Calafate
Day at Leisure in El Calafate
El Calafate

The city was relatively small, and unfortunately, many stray dogs roamed around, making leisure time less enjoyable. However, there were some exciting activities to try. For instance, I had the opportunity to taste llama guanaco meat, which I think is worth trying. Additionally, a bird-watching tour lasted only two hours and provided a nice walk. However, it might become boring if you're not a bird-watching fan. There was also a history museum, which I found pretty nice.

Quality of Experience
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Amazing show and a nice dinner!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Mayo Spirit Trek
Full-Day Mayo Spirit Trek
El Calafate

"I had the best day ever! Our guide, Pablo, was extremely knowledgeable and a nature-lover. He made sure that we left nature intact and showed us so many beautiful places. The glaciers are definitely something to see, and I would say this is the best thing I have ever seen in my life! It was an amazing day!"

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Dec 22, 2023
Hi Jovana,
Thank you so much for sharing your experience! It's fantastic to hear that your trip was tailored to your needs, creating unforgettable moments.
Your kind words about the local guides and the tours truly mean a lot. It's wonderful to know you enjoyed the splendid beauty of Argentina, Its friendly people, and delightful cuisine!
I deeply apologize for the miscommunication regarding the transfer in Buenos Aires. Your feedback is invaluable for us to improve our services. We'll take...
Read more

Hi Jovana,
Thank you so much for sharing your experience! It's fantastic to hear that your trip was tailored to your needs, creating unforgettable moments.
Your kind words about the local guides and the tours truly mean a lot. It's wonderful to know you enjoyed the splendid beauty of Argentina, Its friendly people, and delightful cuisine!
I deeply apologize for the miscommunication regarding the transfer in Buenos Aires. Your feedback is invaluable for us to improve our services. We'll take steps to ensure such misunderstandings don't happen in the future.
We would be thrilled to welcome you all back someday for another incredible adventure!😁
Best wishes to all of you,
Claudia

I planned a trip to various places in Argenti...
Argentina | Nov 12 - Nov 26, 2023

L
Lisette K.
Houston, TX | Reviewed on Dec 20, 2023
I planned a trip to various places in Argentina and it took some very good coordination from Emilce (and Kim kim) to pull this off. I want to say everything went PERFECT, there were no delays, their drivers and people were always there on time and so willing to help. This truly was a trip of a life time and it was so rewarding to feel they had everything under control.
They were very patient and kind during our planning phase and they showed grace as we where trying to fund the payments....
Read more

I planned a trip to various places in Argentina and it took some very good coordination from Emilce (and Kim kim) to pull this off. I want to say everything went PERFECT, there were no delays, their drivers and people were always there on time and so willing to help. This truly was a trip of a life time and it was so rewarding to feel they had everything under control.
They were very patient and kind during our planning phase and they showed grace as we where trying to fund the payments.
My family and I had such an amazing experience and I would do it again through KIM KIM and their people. I am very grateful and thankful for their help, accommodations, etc. If you are thinking about traveling, I can 100% verify that through them, you will have EXCELLENT service.
Thank you ALL for making this trip an unforgettable experience.
Emilce, you are the best!!!!
Sincerely,
Lisette

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 20, 2023

Dear Lisette,
Thank you so much for your glowing review! We're very pleased to hear that you had an amazing experience exploring Argentina and that our team assisted in making it a memorable experience.
Thank you once again for choosing us and we look forward to assisting you on future adventures!
Best regards for this new year!
Emi

We had an amazing trip to Argentina thanks to Ana
Argentina | Nov 23 - Dec 2, 2023

Sandra
Sandra N.
Los Angeles, CA | Reviewed on Dec 18, 2023
We had an amazing trip to Argentina thanks to KimKim. Our guides, drivers were always delightful, helpful and went beyond just picking us up or telling us about the sites. It’s very evident that everyone loves their country, the descriptions and history were always filled with details and excitement that reflected that pride. We felt safe, free to ask for advice and always looked out for throughout the trip. Ana did an awesome job putting together the itinerary and selecting hotels and... Read more

We had an amazing trip to Argentina thanks to KimKim. Our guides, drivers were always delightful, helpful and went beyond just picking us up or telling us about the sites. It’s very evident that everyone loves their country, the descriptions and history were always filled with details and excitement that reflected that pride. We felt safe, free to ask for advice and always looked out for throughout the trip. Ana did an awesome job putting together the itinerary and selecting hotels and flights. The Vamoos app was a great source, having everything all at your fingertips and the ability to communicate easily and quickly was a definite advantage. I usually do all my trip planning, but so happy that this time we used KimKim and we highly recommend Ana for her knowledge, availability and willingness to listen and adapt plans.

Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Dec 18, 2023

What a kind and lovely review, thank you Sandra!😊
It's been great working with you since the beginning putting together the itinerary, and choosing the best options for you and Craig! You are both such great travelers!
It makes me extremely happy to know you had a memorable trip here in Argentina and thank you again for trusting us to make this adventure real!

Wishing you a wonderful Holiday season and an amazing 2024, full of trips and new adventures!
Cheers,
Ana

On very short notice Camila and the folks at ...
Argentina | Nov 22 - Dec 7, 2023

carlos
carlos d.
McDonough, GA | Reviewed on Dec 15, 2023
On very short notice Camila and the folks at Kimkim help me develop the most amazing vacation to Argentina. Their hotel and tour selections were spot on. Each local tour agency throughout Argentina was very professional and made every activity seamless and worry free. In the middle of our trip we had weather related flight cancellations and Camila was there to reschedule our flights and provide an unexpected hotel stay. All the guides and drivers were very courteous and professional. This was... Read more

On very short notice Camila and the folks at Kimkim help me develop the most amazing vacation to Argentina. Their hotel and tour selections were spot on. Each local tour agency throughout Argentina was very professional and made every activity seamless and worry free. In the middle of our trip we had weather related flight cancellations and Camila was there to reschedule our flights and provide an unexpected hotel stay. All the guides and drivers were very courteous and professional. This was my first overseas trip that I did not plan and arrange myself, after this marvelous experience I think I’ll use Kimkim again.

Hotel Reviews
Loi Suites Iguazú Hotel
Puerto Iguazú

Beautiful hotel in the middle of Iguazu forest. Very quiet and relaxing grounds and great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Ponchos Hotel Boutique
El Calafate, Santa Cruz

Lovely hotel and staff with great view of Lake Argentina. It’s located outside town but an easy taxi trip away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Palermo Hotel
Buenos Aires

Excellent location in Palermo neighborhood. Convenient to bars and restaurants. Safe streets. Staff was awesome. Nice rooftop bar

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Dec 15, 2023

Hola Carlos!
Thanks for your review. and for generously sharing those stunning photos!
It was a pleasure to help you organize the trip and resolve last minute issues.
Wishing you a wonderful end to the year, and please know that you're always welcome back whenever you choose to return!

A lot of planning gave us hopes of a great trip, but kimkim fell short in the execution of some crucial details.
Argentina | Nov 24 - Dec 1, 2023

Linda
Linda S.
Chicago, IL | Reviewed on Dec 11, 2023
1) Several transfers had been arranged for us, of which 4 were to get us to airports in time for flights. Two of those were so late we found other ways to get to the airport. Kimkim did refund the cost of those two missed transfers, but that didn’t restore our confidence in their ability to provide timely transportation to airports. See also comments on communication below. 2) Communication was good before the trip. Agustina was our contact. When we arrived, we were assigned Nicolas as... Read more

1) Several transfers had been arranged for us, of which 4 were to get us to airports in time for flights. Two of those were so late we found other ways to get to the airport. Kimkim did refund the cost of those two missed transfers, but that didn’t restore our confidence in their ability to provide timely transportation to airports. See also comments on communication below.

2) Communication was good before the trip. Agustina was our contact. When we arrived, we were assigned Nicolas as on-site contact. We met him over coffee and asked many questions. He named the person who would be our contact for the coming Saturday and Sunday when he was off. But we never were told who our contact was for our final day (Friday, a week later). That day, when our transfer was 15 minutes late, we tried in vain to contact Nicolas. Even later, we got a text from the previously-named weekend person (now working on Friday). By then we had hailed a taxi and had barely enough time to get through all the lines at the airport for our departure from the country (we’d allowed 4 hours). So, while it was helpful to have a local contact person, it was disturbing to be unable to contact him when we needed help on our last day.

3) We would have appreciated a more helpful description (i.e. what the different price ranges would be) between their strata of “comfort,” “mid-range,” and “basic,” rather than planning the whole itinerary before realizing that the total cost would be beyond our comfort zone. They did adjust things in response to our requests for less expensive accommodations and fewer arranged tours. So, we made our own lodging arrangements and chose our own activities for half the trip. We were disappointed that they didn’t give much help deciding where to splurge and where to save on our itinerary. On our last night, we were in a hotel room (booked by them) where the toilet ran continuously every time it was flushed. That hotel’s concierge, on the other hand, did an excellent job of communicating with the taxi driver we’d hailed, so that we were able to pay with the funds available to us. In the end, we had a good experience, and wish that others would be given more clarity about the prices of different options than we were.

4) The tours kimkim arranged were good, and we had a better time with the smaller groups than the large ones. For example, kimkim had scheduled our Milonga night right before being picked up in the morning for the airport at 5 am. That activity was just our guide and us, and she accommodated our request to leave the festivities at 10 pm instead of 11:30 or later. The other extreme was a boat full of people (100+). It made two stops and for each, we were told we must all be back on board at a specific time. For one of us, 50 minutes was not enough time to relax and enjoy the 0.6-mile loop path in the Bosque de Arrayanes (Myrtle Forest), much less the snack bar at the end of the path.

5) One more thing: kimkim knew our preference to communicate in English, and for the most part, paired us with competent English-speaking guides. However, the tour of Victoria Island in Lake Nauhuel Huapi was led by a Spanish-only speaker. The boat that took us there had some commentary in both languages and some only in Spanish. For the Island, we were given a firm time to return to the boat and cautioned to stay with the guide so as not to get lost (it is a larger island and has more paths than the Bosque de Arrayanes). We would have enjoyed that day better if we’d understood what was said both on the boat and on the guided tour of Victoria Island.

Hotel Reviews
Hotel Nevada Bariloche
San Carlos de Bariloche

Again, this hotel was listed as our place to stay, but at the last minute, we were shifted to another hotel. Therefore I cannot accurately rate this hotel.

El Pueblito Iguazu
Puerto Iguazú

I can't rate this, since our booking was changed at the last minute to a different hotel.

Infinito Hotel
Buenos Aires

This is the third hotel that was assigned to us, but it changed at the last minute. It's too bad that kimkim doesn't have our actual hotels available to rate.

Activity Reviews
Day Trip to the Pampas & Estancia Lunch
Day Trip to the Pampas & Estancia Lunch
Buenos Aires

We appreciated our driver who negotiated everything from busy Buenos Aires traffic to the bumpy and very dusty last mile or more to the estancia with aplomb. The visit and tour of San Antonio de Areco was lovely, though it seemed a bit brief since we had to leave to get to the estancia in time for horse riding before lunch. The church, museum, and inside view of some workshops (silver, and braided fine strips of rawhide) in San Antonio de Areco were worth seeing. Our guide, Laura, was proud of her local history. At the estancia (El Ombu is not as prominent in the tourist literature but was really wonderful, and we credit Agustina for steering us to this estancia), we had lovely weather for lunch outdoors, shaded by large spreading trees. A typical asado has very little in the way of vegetables, but this one included a couple of very nice salads. A highlight of the afternoon was being invited to learn a simple dance and dance with the live musicians after their performance. The last performance of the day was a young man and a horse who performed quietly and impressively with only gentleness (aka horse whispering).

Walking tour: Palermo & Recoleta
Walking tour: Palermo & Recoleta
Buenos Aires

At the request of our guide, Sandra, we met for this tour an hour later than scheduled. This is another of the small groups (just us three and the guide) that we appreciated for their individuality. Palermo and Recoleta is a large area, so we didn’t know what to expect. We did walk by highights that Sandra told us about, then went to Recoleta Cemetery. The cemetery was impressive, and Sandra drew our attention to some areas of special interest. Part of the tour, for us, was two brief rides on the subway, so we were able to see some of the art we’d heard about in the Subte system.

Valle Encantado trek
Valle Encantado trek
Bariloche

We can't review this because we didn't do it; our itinerary was changed because of the timing of our flights into and out of San Carlos de Bariloche. Instead, we did the Chico Circuito which did allow us to see some of the sights in beautiful Bariloche.

Milonga night
Milonga night
Buenos Aires

Melina met us on foot at our lodgings, then led us to our car and driver for the evening. First, we went to a dance studio where we had a private lesson in the basic tango step with her. As expected, I didn’t feel at all confident when the lesson was over, so when we got to the milonga (it appeared to be a hotel ballroom where the dance floor was surrounded by tables), I was filled with fears of not doing well, not being graceful, and not fitting in. Melina made things easy for us by introducing us to another tour leader, Martin who graciously agreed to dance one dance with each of us. We were grateful that Melina was willing to leave much earlier than planned (10 pm instead of 11:30 pm) because we were scheduled to leave for the airport the next morning at 5 am. The evening did leave me with more appreciation of where to start learning to dance the tango.

Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú

This was a very exciting (and wet) boat ride into the water splashing up from the bottom of the Devil’s Throat. We got very close to rocky shorelines and saw animals like capybaras and caymans on small beaches on the way. There were a lot of steps down (and back up) to get from the rest of the paths around the Argentine side of Iguazu Falls, and the logistics of putting everything into a dry bag, and changing into dry clothes afterward were tricky (no real locker room or place to change). It was almost warm enough to wear a swimsuit for the whole experience, but it still would have been tricky to dry off and change into dry clothes afterward. Our turn to do this boat ride was in the middle of the day, and the rest of the day was walking around on walkways where the drizzly weather and mist from the falls combined to keep us wanting our ponchos on, as well as a lot of walking that wouldn’t have been comfortable in water shoes. They managed to give a lot of people the experience, and it was fun, but we’d have appreciated a neater way to change clothes.

Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

This was a long day which, for us, was interrupted by the Gran Aventura Navigation Tour. We followed our guide Francisco to many viewpoints of the falls. Looking at photos or a map ahead of time didn’t prepare us for how much walking up and down would be involved, nor did the photos prepare us for how large an amount of water we’d be close to. It was thrilling! The handrails were quite slick at times, making it feel a bit less secure, though the area is designed to keep people safe. We saw capuchin monkeys cavorting in the trees, and toucans just being themselves. If I had it to do again, I’d wear a waterproof hat with a brim over the waterproof poncho to better keep my head dry. The poncho hood I had didn’t provide enough cover. Fortunately, the air temperature was warm enough that getting wet wasn’t too uncomfortable, while the drizzle kept the sun from roasting us.

Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

This half-day tour with Dario as our guide and Diego as our driver included quite a bit of walking with more wide panoramic views of the falls than on the Argentinian side. It was a wonderful complement to the views from Argentina. We stopped near the entrance to the park for refreshments and saw a chameleon in some rocks along the path. We got wet on walkways that went out over parts of the falls, and that was exciting! There was also a souvenir shop conveniently placed near the end of our walk. After we left the falls themselves, we visited the Birds Park (reviewed separately), and a large souvenir shop before heading back across the border. We were also given the option to take a helicopter tour over the falls which we declined in favor of more time in the Birds Park. With all the time that the border crossings took in both directions, it was more than a half-day total, but fortunately, we didn't have anything else scheduled.

Bird's Park
Bird's Park
Argentina

This was amazing. Wonderful! Loved it, and wasn’t prepared for how much we would enjoy wandering into the birds’ spaces. Some were protected from us, and others were allowed to fly right past us. It’s a refuge, so there are displays about various aspects of conservation and concerns with ecology. We were very pleased that we'd visited the Bird's Park (Parque das Aves).

Lago Moreno Kayaking
Lago Moreno Kayaking
Bariloche

We did this on our last morning in San Carlos de Bariloche. The weather was sunny and not too cold or windy. It was wonderful to be inside the beautiful scene of the lake and mountains we’d been seeing from shore for two days. We were outfitted with gear including water booties, a spray skirt, and a life jacket. The kayaks were very stable, and we were given basic instructions. This activity was a great contrast to walking and driving tours. However, some of us had sore arms by the end, not being accustomed to the movements of kayak paddling. We had a nice break on a tiny beach where we were served a variety of snacks and teas. Our guide, Leticia, was very helpful and shortened our outing to enable us to get changed into dry clothes and back to our hotel in time to meet our airport pickup.

Cruising on Lake Nahuel Huapi and Victoria Island
Cruising on Lake Nahuel Huapi and Victoria Island
Bariloche

This is long because there are a lot of points to be made. -We were anxious when the bus didn’t pick us up soon after 12:30, though it did eventually come. We had been switched to a different hotel and pick-up point that wasn’t written down and didn’t know who to call or text to check our information. -We had more confusion in the boat launch area because we already had our boat ticket, but needed to get a pass (the English signs said everyone needed to pay entry tax) for the park entrance later in the day. -The catamaran boat was crowded and slow, though it was equipped with a snack bar and restroom facilities. -The cruise aspect would have been more enjoyable if it had been easier to see the scenery around us (beautiful lake with mountains in the distance) out the windows but they were somewhat obscured by spray from waves on the lake. Options for clearer viewing were on a deck above the majority of passengers, reserved for some special subset, and the top of the boat which was so windy as to be unbearable for long. -Time at the two stops was shorter than we would have liked, -At one stop (Victoria Island) it was strongly suggested that we stay with the guide rather than risk getting lost. But the guide spoke only Spanish, so we missed a lot. Also, we were encouraged to stop at the snack bar there, but it took a very long time to get our order (pizza) filled, which left no time to eat it. -The amount of time on the boat felt very long compared to the short times at the two stopping places. The day was listed as 8 hours, and we spent 50 minutes at the first stop and less than 1.5 hours at the second; the rest was riding in the bus to and from the boat launch area and on the boat. -The two stopping places were disappointing, mostly because we couldn’t understand the guide who was pointing out things of interest on Victoria Island, and because we’d already seen some Arraynas trees the day before (though the Bosque de Arraynes stop this day did have more trees, we were in a hurry to be sure we’d be able to get back on the boat).

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Dec 12, 2023
Dear Linda Thank you so much for taking the time to provide detailed feedback on your trip. Your appreciation means a lot to us, and I'm genuinely pleased to hear that you enjoyed your overall experience. We sincerely apologize for the transportation issues, and the reimbursement for the transfers was processed when your trip ended. We deeply regret any stress this may have caused during your journey. I'm delighted that you had a great time exploring the magnificent Iguazu Falls and the... Read more

Dear Linda

Thank you so much for taking the time to provide detailed feedback on your trip. Your appreciation means a lot to us, and I'm genuinely pleased to hear that you enjoyed your overall experience.

We sincerely apologize for the transportation issues, and the reimbursement for the transfers was processed when your trip ended. We deeply regret any stress this may have caused during your journey.

I'm delighted that you had a great time exploring the magnificent Iguazu Falls and the picturesque Bariloche. It's wonderful to receive insights like yours that contribute to our ongoing efforts to improve and tailor our services to each traveler's preferences.

Nicolas is our dedicated Destination Host, and he has an automatic message in place with details on who covers for him on his days off. Unfortunately, he overlooked the fact that when it is a WhatsApp group, the message doesn't appear as intended. This was the case in your situation since you had a WhatsApp group together.

We sincerely apologize for any confusion or inconvenience caused by this oversight. Rest assured, we are addressing this issue to ensure it doesn't happen in the future.

Thank you again for sharing your travel details, and we look forward to the opportunity to assist you on your next adventure.

Hasta la próxima!

Agus

Emi - specialist
Argentina | Dec 1 - Dec 6, 2023

Huyen
Huyen C.
San Francisco, CA | Reviewed on Dec 08, 2023
Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough Read more

Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough

Hotel Reviews
Loi Suites Recoleta
Buenos Aires

Room and location was great. Breakfast was not very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day City Tour - Private service with English speaking guide
Half day City Tour - Private service with English speaking guide
Buenos Aires

Lionel , our tour guide seemed very bored and rushed. We were hoping to see the cemetery but he told us there was no time

Quality of Experience
Guides, Drivers and Staff
Driver Fabio was great
Transport
Tango Show and Dinner at Gala Tango
Tango Show and Dinner at Gala Tango
Buenos Aires

Great setting, staff was efficient and courteous. Very fun show and the food was surprisingly good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nativo Experience
Nativo Experience
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Best part of the trip. The experience was truly unique and the guide was outsranding

Cristina Estancia Classic
Cristina Estancia Classic
El Calafate
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 11, 2023

Dear Huyen and Tung,
Thank you for taking the time to share your feedback with us.
We're very happy and pleased to know that everything went smoothly.
I hope to see you again on your next adventure!
Best,
Emi