Kimkim Trip Reviews for Argentina

4.7
Based on 320 ratings
Read 320 verified reviews by travelers who booked their trip to Argentina on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Argentina experience !
Argentina | Jan 6 - Jan 16, 2026

K
Kim C.
Newark, NJ | Reviewed on Jan 25, 2026
We really had an excellent experience. The guides were terrific. Full of knowledge and often went beyond to make everything went well and everyone had a good time.
The only time we had an issue was one guide was delayed due to other people in the group being late. We weren’t contacted and thought they forgot to pick us up because we were waiting over a half hour.
I would just recommend to please contact the guests if guide is running late. Other than that everything was really good. ...
Read more

We really had an excellent experience. The guides were terrific. Full of knowledge and often went beyond to make everything went well and everyone had a good time.
The only time we had an issue was one guide was delayed due to other people in the group being late. We weren’t contacted and thought they forgot to pick us up because we were waiting over a half hour.
I would just recommend to please contact the guests if guide is running late. Other than that everything was really good.
Juan was so helpful and responsive. Thank you for planning a wonderful birthday trip for me !!!
We loved visiting Argentina 🇦🇷 !!!

Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Jan 26, 2026

Hola Kim!
Thank you so much for sharing your experience with us! I’m truly happy to hear that you had an excellent time and that our guides met your expectations.
Thank you for pointing this out, it’s very valuable feedback and something we will definitely keep in mind to improve our service and keep guests informed if a guide is running late.
I’m delighted to know that your birthday trip was a special one and that you enjoyed visiting Argentina.
It was a pleasure planning this experience for you, and I truly hope to welcome you back in the future!

Last minute, amazing trip to Argentina!
Argentina | Dec 28 - Jan 6, 2026

Judy
Judy R.
Newark, NJ | Reviewed on Jan 22, 2026
While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it... Read more

While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it was no small feat to book all these flights, accommodations and tours, and we totally appreciate her efforts. Shout outs to Gerado who expertly trekked with us to a glaciar lagoon (Glacier Sur), Hector at Iguazu Falls/Argentinian side, who stepped in last minute and was happy to share every single detail about this incredible World Heritage Site, and also Martin, who enthusiastically escorted us to local tango halls, delivering a true sense of Buenos Aires culture. Still, know that all the guides were exceptionally engaging and knowledgable. Depending on how you like to travel, we'd highly recommend kimkim for your next trip~Thank you!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 23, 2026

Hi Judy,
Thank you very much for this incredible & complete feedback! I am really happy to know you had a great trip in Argentina. It was really nice to help you with this amazing adventure :)
I hope to see you planning a new trip to SouthAmerica soon.
Warm Regards,
Mery

Argentina and Brazil Adventures
Argentina | Jan 12 - Jan 19, 2026

Chauncey
Chauncey H.
Fitchburg, WI | Reviewed on Jan 20, 2026
Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and... Read more

Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and neighborhood of every location. Lots of opportunities for dialogue, questions, and experiences were provided. The time flew by and really helped to familiarize us with this beautiful city. Additionally, Natalie, provided numerous recommendations for restaurants, museums, and shopping opportunities to visit later.

Our driver, Michelle, was incredibly competent. She navigated the city as an expert, getting us safely to each location, slowing past 'drive-by' sites, and accommodating quick nearby 'add-on' sites.
Equally complicated was our adventures at Iguazu Falls on the Argentina and Brazil sides. Our guides were very knowledgeable of the falls and rainforest, and gave us lots of time explore and take photos. We did a boat trip to the falls, which was an adrenaline rush, and an authentic Brazilian lunch were unexpected additions that were incredible.
What an incredible team and completely enjoyable experience!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 20, 2026

Hi Chauncey,

Thanks for your feedback! I love to see that you had a great time during your trip :)
I will send your comments to Natalie, Michelle, and Milagros.

We hope to see you soon in South America again.
Thanks for your trust! :)
Cheers from Buenos Aires,
Mery

Thank you KimKim for helping to plan a wonderful trip to Argentina!
Argentina | Dec 26 - Jan 7, 2026

M
Melissa L.
Tinton Falls, NJ | Reviewed on Jan 17, 2026
We have nothing but praise and thanks to Camila and the onsite travel agencies. We had a few glitches along the way but overall it was a wonderful trip. We are grateful for Camila's flexibility and the ability to craft a trip that checked all of our boxes. In reviewing all of the activities that were planned, we would offer the following reviews.
The Jewish tour was frankly disappointing. The guide we had was apparently a replacement and we saw very little during our excursion. The...
Read more

We have nothing but praise and thanks to Camila and the onsite travel agencies. We had a few glitches along the way but overall it was a wonderful trip. We are grateful for Camila's flexibility and the ability to craft a trip that checked all of our boxes. In reviewing all of the activities that were planned, we would offer the following reviews.
The Jewish tour was frankly disappointing. The guide we had was apparently a replacement and we saw very little during our excursion. The highlight was going to the famous bookstore, which really has nothing to do with Jewish heritage. In all honesty, we received feedback from other travelers who took a similar tour and were equally disappointed, so perhaps overall the Jewish tour needs to be revised in some way.

We loved the tango dinner. We enjoyed our time at El Fogon. Our visit to Mendoza was amazing and the highlight-was lunch at Catena which was off the chart! The wineries that were selected were all terrific and we loved where we stayed at Casa Glebinas. We really loved the guides that we had in Mendoza. One comment that is important to mention, we really should have been told that nothing is open on Sundays in Mendoza so we really should have planned better around that information.
All of our in country flights were fine. We did have a bit of anxiety on the return from Puerto Madryn as our connecting flight was shortly after our arrival.
We loved our time in Puerto Madryn. One comment to share is that the local guides would inform us of a pick up time and then we would be waiting up to an hour for them to arrive, typically a result of their needing to pick up other guests. We would have appreciated a heads-up. The penquin trip and swimming with Sea Lion experiences were awesome.
Upon our return to Buenos Aires-the tour company was wonderful. Cecilia was a wonderful guide/host. The city tour was great-which included leather shopping. The trip down the Tiger was quite nice as well. Overall we were extremely happy with all of the plans and our time in the country. Thank you again!

Activity Reviews
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch at Catena Zapata
Lunch at Catena Zapata
Argentina
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Feb 11, 2026
Hola Melissa & Michelle! Thank you so much for taking the time to share such detailed and thoughtful feedback. I truly appreciate both your kind words and your honest comments — they are incredibly valuable and help us continue improving every aspect of the travel experience. First of all, I want to sincerely thank you for your trust and for your generous praise. It means a lot to know that, overall, you had such a wonderful trip and that we were able to craft an itinerary that truly... Read more

Hola Melissa & Michelle!

Thank you so much for taking the time to share such detailed and thoughtful feedback. I truly appreciate both your kind words and your honest comments — they are incredibly valuable and help us continue improving every aspect of the travel experience.

First of all, I want to sincerely thank you for your trust and for your generous praise. It means a lot to know that, overall, you had such a wonderful trip and that we were able to craft an itinerary that truly matched your interests and expectations. Hearing that your time in Argentina was meaningful and memorable makes me incredibly happy.

I truly appreciate your honest feedback regarding the Jewish tour in Buenos Aires. I’m very sorry that this experience did not meet your expectations, and I completely understand your disappointment. Your comments are extremely helpful, and I will definitely share them with our local partners so we can review and improve this experience moving forward.

I’m delighted to hear that you loved the tango dinner, El Fogón, and especially your time in Mendoza — and yes, lunch at Catena is truly something special! I’m also very happy to know that you enjoyed Casa Glebinias, the wineries, and your wonderful guides there

Thank you again, from the bottom of my heart, for your trust, your kindness, and your thoughtful feedback. It was truly a pleasure planning this journey for you, and I hope to have the opportunity to assist you again on a future adventure.

Warmest regards,
Camila

Jimena was great. She designed an amazing hon...
Argentina | Dec 26 - Jan 3, 2026

Erick
Erick R.
Woodbridge, NJ | Reviewed on Jan 12, 2026

Jimena was great. She designed an amazing honeymoon trip. Thanks

Local specialist: Jimena Puente
Jimena
Jimena Puente
Local specialist in Argentina | Replied on Jan 22, 2026

Thank you so much, Sol and Erick. It was truly a pleasure working with you! I’m delighted that you were able to enjoy such a beautiful moment as your honeymoon in our country. We’ll always be happy to welcome you back again. Wishing you all the very best!

Three incredible days in Mendoza
Argentina | Dec 17 - Dec 22, 2025

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we... Read more

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review
Argentino Hotel
Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character
Location
Within walking distance to
Staff
Cleanliness & Comfort
Activity Reviews
Trekking Quebrada del Cóndor
Trekking Quebrada del Cóndor
Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking Through the Vineyard 🚴‍♀️🍷
Biking Through the Vineyard 🚴‍♀️🍷
Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Confluencia 🚶‍♂️🚶‍♀️
Trekking Confluencia 🚶‍♂️🚶‍♀️
Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026
Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.
Thank you as well for your patience, flexibility, and great attitude throughout the planning... Read more

Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.

Thank you as well for your patience, flexibility, and great attitude throughout the planning process. It means a lot to know the trip was memorable for you. I’d be delighted to help you plan another adventure in the future! 🌍✨

Beautiful hikes and scenery
Argentina | Dec 22 - Jan 1, 2026

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed... Read more

We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed (had we known we might have chosen to spend out time elsewhere on those days). The accomodation was excellent throughout as were our guides Laura and Martin in Ushuaia. The scenery from El Chalten to Ushuaia is spectacular and we would go back in an instant.

Hotel Reviews
Vain Boutique Hotel
Buenos Aires

Modern boutique hotel with very comfortable beds, great aircon (essential in BA), well equipped and roomy bathroom and all very clean. Nice options for breakfast and good coffee. Nicolas on the front desk was a treasure. My only point would be that the rooms are quite noisy and we could clearly hear people in the room above, and were woken several times by people returning to their rooms late.

Authenticity & Character
Staff
Cleanliness & Comfort
Los Naranjos
Ushuaia

Very comfortable and clean hotel with great breakfast options. We had a quiet room facing the side of the building (rooms facing the roads may not be so quiet) and found the rooms to be quite spacious. Bathroom was nice and roomy too. It was great to be able to adjust the heating to our taste (not always the case in hotels).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Ushuaia

Mixed feelings on this trek - the view at the end was absolutely spectacular so well worth the effort, and the walk through varied landscapes to get there was also appreciated.

Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Ushuaia

It was such a special experience to walk among the penguins, and learn about their lives. It was reassuring to hear how protected they are despite the tourism (their numbers are growing, a good sign) and our guide Pablo was perfectly strict about respecting them and their environment, which I really appreciated. A long boat trip there, for part of which we did see seals and cormorants, and a long bus trip back (great for a nap) but all worth it for the experience.

Full Day of Hiking in Tierra del Fuego National Park
Full Day of Hiking in Tierra del Fuego National Park
Ushuaia

Laura was an excellent guide on this fascinating overview of the history, flora and fauna of the national park, which is truly beautiful. Personally would have preferred one long hike as opposed to driving between three shorter walks but this is a personal preference. My recommendation would be to ask for more details of the day before confirming (which is what I wish I had done)

Full Day Perito Moreno Glacier
Full Day Perito Moreno Glacier
El Calafate

The glacier itself is of course spectacular, and we appreciated being able to walk around and enjoy the numerous pathways at our own pace. The sounds of the glacier was also amazing surprise - did not expect it and when we could find a quieter section to sit and listen was quite humbling.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Apr 01, 2026

Donna,
It was such a pleasure to finally see your trip become a reality after our long planning journey! Thank you so much for your patience throughout all the tweaks and changes. I’m thrilled that the treks in El Chaltén and the penguins in Ushuaia were such highlights for you.

I really enjoyed looking through the photos you shared with your review, they captured the Patagonia so perfectly.

Thank you again for trusting me with your adventure!

All the best,
Erin

An unforgettable experience thanks to Mica and the entire team!
Argentina | Nov 13 - Nov 20, 2025

Belen
Belen J.
Ecuador | Reviewed on Jan 08, 2026
From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect. When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us,... Read more

From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect.

When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us, and even talked about music and Argentine rock her recommendations were amazing. She truly made us feel at home.

The drivers who took us around were also wonderful. The entire SayHueque team made us feel like Buenos Aires was our home, and that made all the difference. They were always checking in, suggesting places to visit, and making sure everything went perfectly.

The tours were unforgettable. Our biking tour guide Patricio (he was the best!) introduced us to mate for the first time, shared local stories, and made us feel like true locals. We had so much fun! The bikes were really good too, we even got luck and got to ride on a Bamboo bike. The next day, Agostina surprised us again with an amazing walking tour full of history, fun facts, interesting songs related to the “Porteño culture” and great suggestions. We left completely amazed. Even with a huge surprise for my husband who was looking for a tshirt of a local argentine show from 30 years ago, and they were still able to do their magic!!

And to end our trip on the highest note: a tango dinner show. Front-row seats, delicious wine, incredible food, it was magical!

Thank you, Mica, and thank you to the entire team, for making this trip truly special. We came back happy, grateful, and already wanting to return and explore the rest of this magical country. 💙

Big hugs from the middle of the world,
Daniel & Suki

Hotel Review
Dazzler by Wyndham Buenos Aires Palermo
Buenos Aires

Lovely location, walking distance to many things!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

An epic closure for an epic trip! The tango night was amazing, as well as the food! This is one of the experiences we guarantee that we will repeat when we return to Argentina!

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires

It was a group tour. Everyone was very nice, including the staff and the travelers we were sharing a table with. The food was INSANELY good!! Shout out to our hosts Cande and Julian from the Argentine Experience, as well as the chef!!

Quality of Experience
Food
Everything was incredibly delicious, and our glasses of wine were never empty 🤭
Guides, Drivers and Staff
Half-Day Buenos Aires Walking Tour (South)
Half-Day Buenos Aires Walking Tour (South)
Buenos Aires

Agos was an amazing guide too! We went to amazing locations, not just phisical landmarks but also understanding the heart of the Buenos Aires culture :)

Quality of Experience
Half-Day Bike Tour through the North of the City
Half-Day Bike Tour through the North of the City
Buenos Aires

It was a chill ride around the city, the locations were amazing and our guide was great!

Quality of Experience
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026
Hi Daniel and Suki! Thank you so much for sharing such a thoughtful review. It’s a real pleasure to know that the planning process felt smooth from the very beginning and that your time in Buenos Aires unfolded in such a welcoming and personal way. We’re especially glad to hear that the support on the ground, the transfers, and the carefully chosen experiences helped you feel at home and truly connected to the city. It’s wonderful to know the tours, small surprises, and local touches made... Read more

Hi Daniel and Suki!

Thank you so much for sharing such a thoughtful review. It’s a real pleasure to know that the planning process felt smooth from the very beginning and that your time in Buenos Aires unfolded in such a welcoming and personal way. We’re especially glad to hear that the support on the ground, the transfers, and the carefully chosen experiences helped you feel at home and truly connected to the city.

It’s wonderful to know the tours, small surprises, and local touches made your stay so memorable, and that you left feeling happy, grateful, and eager to return. Feedback like yours means a great deal to our team.

We would be delighted to help you explore more of Argentina whenever you decide to come back.

Warm regards

She failed to respond multiple times nd the t...
Argentina | Jan 2 - Jan 7, 2026

Holly
Holly C.
Chattanooga, TN | Reviewed on Jan 08, 2026
She failed to respond multiple times nd the trip was not private as we discussed. Read more

She failed to respond multiple times nd the trip was not private as we discussed.

Hotel Review
Park Tower Buenos Aires
Buenos Aires

Wonderful staff and accommodations. When KimKim services failed, they stepped in and organized the remaining private activities we had asked and paid for through KimKim.

Authenticity & Character
Location
Staff
The best part of the stay.
Cleanliness & Comfort
Local specialist: Johanna Fabian

Overall ... good but not great.
Argentina | Dec 26 - Jan 2, 2026

J
Jay R.
Newark, NJ | Reviewed on Jan 04, 2026
Overall ... good but not great. Booked through kimkim but local planning through Mater Travel. I am not sure exactly how the information flow goes between the two but some thoughts. 1. Our local contact Justo from Mater Travel was great. Very attentive and prompt. Great energy. Always willing to help. 2. Some gaps in our bookings which we were surprised about. I had assumed using a travel agent would have made this seamless. I think I could have organized some of this equally well just... Read more

Overall ... good but not great.

Booked through kimkim but local planning through Mater Travel. I am not sure exactly how the information flow goes between the two but some thoughts.

1. Our local contact Justo from Mater Travel was great. Very attentive and prompt. Great energy. Always willing to help.

2. Some gaps in our bookings which we were surprised about. I had assumed using a travel agent would have made this seamless. I think I could have organized some of this equally well just using google.

a. We happened to stumble (11 days before the trip) that an evisa was needed for Brazil part of Iguazu Falls. I would have thought our agent through kimkim would have been more proactive to tell us this. Thankfully my wife looked this up and then we feverishly submitted our documents. We would have wasted 1 day in Iguazu otherwise.

b. Our plane arrived at 10:40am after overnight flight from US to Buenos Aires. Pick up was arranged at 10:50am. Lunch experience scheduled for 12:30pm. Of course, clearing immigration and deplaning does not take 10 minutes. And we were late to our lunch by 30 min. Again ... we noticed this and not kimkim.

c. Hotel Hunidad Obelisco is a nice hotel in a very ok (being generous) street. Even our local contact Justo said that he would have to talk to the company about booking there again. Why was this a surprise for everyone? I feel like I could have booked a better location myself.

d. One of our excursions changed ... and it was never mentioned to us. Again, I guess we should have checked ... but assumed a travel agency would have proactively mentioned.

3. Iguazu was great.

4. Buenos Aires as well

5. Tigre Delta good for 24 hrs for our family.

Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Jan 06, 2026
Thank you very much for taking the time to share constructive feedback. We truly value both positive comments and thoughtful observations, as they help us continue improving our service. We are very pleased to hear that your experience with Justo, our Destination Host, was excellent. We will be sure to pass along your kind words to him; his willingness, energy, and constant attentiveness are qualities we greatly appreciate. At the same time, we sincerely regret the inconveniences you... Read more

Thank you very much for taking the time to share constructive feedback. We truly value both positive comments and thoughtful observations, as they help us continue improving our service.

We are very pleased to hear that your experience with Justo, our Destination Host, was excellent. We will be sure to pass along your kind words to him; his willingness, energy, and constant attentiveness are qualities we greatly appreciate.

At the same time, we sincerely regret the inconveniences you mention regarding the planning and coordination of the trip. We fully understand and share your expectation that working with a travel agency should result in a smooth and seamless experience, without unexpected issues. We agree with your perspective.

Regarding the selected hotel, the accommodation was previously informed and validated throughout the different stages of the trip planning process. During that time, there was always the possibility to upgrade to a higher-category hotel or to choose an alternative option based on location or style preferences, options that remained open for your consideration.

With respect to the visa requirements to enter Brazil, this regulation came into effect in mid-2025. This requirement was communicated during the itinerary-building process, specifically at the time of selecting activities that included the Brazilian side of Iguazú Falls. Nevertheless, we regret that this information may not have been sufficiently visible or clear, and we take note of this in order to reinforce its communication in future trips.

We are glad to know that you enjoyed Iguazú, Buenos Aires, and the Tigre Delta, and that these destinations were highlights of the trip for your family.

Once again, thank you for trusting Mater Sustentable. Your feedback is very valuable to us, and we remain committed to continuous improvement in order to provide an experience that is increasingly clear, thoughtful, and aligned with our travellers’ expectations.

Great trip loved everything. we really enjoy...
Argentina | Dec 25 - Jan 2, 2026

James
James L.
Miami, FL | Reviewed on Jan 03, 2026
Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun! My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One... Read more

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Punta Tombo
Full-Day Punta Tombo
Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Peninsula Valdes
Full-Day Peninsula Valdes
Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day The Argentine Dinner Experience
Half-Day The Argentine Dinner Experience
Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience
Food
Every last thing!!
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026
Hello James! Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey. We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning... Read more

Hello James!

Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey.

We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning process. We’re glad the situation was ultimately resolved and that the solution allowed the trip to move forward smoothly.

Thank you again for your honest feedback. It’s helpful for us as we continue working to make the planning process as clear and seamless as possible for future travelers.

Warm regards

Exceptional Experience!
Argentina | Dec 23 - Dec 27, 2025

Ramanan
Ramanan K.
Greenwood, IN | Reviewed on Jan 01, 2026
One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi. Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with... Read more

One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi.

Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with several logistics related details and even with last minutes adds to the itinerary (Buenos Aires Tango Show and Santiago City Tour).

Everything worked like clockwork! The team tracked our flights, sent us alerts, and were there to pick up us up at the airports. Everyone we interacted with was professional, pleasant, and had showed a passion for what they do. Our travel guides (Natalia, Romina, and Paulina) were super knowledgeable and ensured we got the most out of the tours.

Altogether, an exceptional experience and I highly recommend this team for anyone planning a trip to South America.

Hotel Reviews
Hotel Los Ñires
Ushuaia, Tierra del Fuego

Hotel Los Nires is about 15 minutes away from Town Center (Ushuaia) by car. Beautiful property with spectacular views of the mountains with all amenities that you expect from a hotel. Rooms were very comfortable and spacious. Decent gym in the property and bicycles available to borrow if you are want to explore the area on your own while burning some calories. The restaurant offers a nice menu of food and beverages. There is a pathway of stairs and decks that takes you down to the beach. Hector was a great host and super-helpful at all times. Highly Recommend!

Authenticity & Character
Has a winter lodge feel to it. Rooms are comfortable
Location
Spectacular Views. Away from traffic and city noise, but less than 15 mins ride by Uber / Taxi
Staff
Very professional and personable staff
Cleanliness & Comfort
Comfortable beds, spacious and clean rooms
Terrazas del Calafate
El Calafate

Beautiful property overlooking Lago Argentina with more of a "Bed and Breakfast" feel than a traditional hotel. Staff is extremely professional, courteous, and eager to help. We spent Christmas Eve at this property and they did a great job of organizing a dinner for the residents (paid, of course).

Authenticity & Character
Bed and Breakfast feel. Lobby and Dining Area have daylight and overlook the lake
Location
Spectacular view of Lake Argentina. Less than 5 minutes drive from Town Center.
Staff
Everyone I interacted with, including Daniel and Antonio in the front desk and the staff at dining added a personal touch to our interactions. Super helpful!
Cleanliness & Comfort
Well maintained property
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2026

​Hi Ramanan,

I hope you are fine!

Thank you very much for this incredible & complete feedback! I am really happy to know you had a great trip with your family :)

I will share these comments with the team, who work arduously to provide the best possible experience during your trip!

I hope to see you planning a new adventure to SouthAmerica soon :)

Have a great start to the year!
Warm Regards from Buenos Aires,
Mery

Buenos Aires to Mendoza
Argentina | Nov 19 - Nov 28, 2025

Amarjit
Amarjit N.
Canada | Reviewed on Dec 03, 2025
Overall, a well organized trip with very responsive contacts .
We enjoyed the trip to IGUAZU and the hotel was adequate but poor breakfast service
Trip to Mendoza was amazing with a lovely stay at Club Tapiz where the daily free wine tastings before dinner were well received..
Read more

Overall, a well organized trip with very responsive contacts .
We enjoyed the trip to IGUAZU and the hotel was adequate but poor breakfast service
Trip to Mendoza was amazing with a lovely stay at Club Tapiz where the daily free wine tastings before dinner were well received..

Hotel Reviews
Club Tapiz
Maipú - Mendoza

Very good staff A little out of the way but UBER was cheap Nice rooms but no windows

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Village Cataratas
Puerto Iguazú

In the middle of a forest. Too far from town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amérian Park Buenos Aires
Buenos Aires

Poor choice Staff very inexperienced and unwilling to help. Breakfast staff were really the best people working in this dump of an old and dated hotel. We did not even have a phone in our room and had to go down to reception if we needed anything. The only clean place was the lobby

Authenticity & Character
Renovate
Location
Central
Staff
Cleanliness & Comfort
Better beds, furniture and sheets
Activity Reviews
Good Bye Argentina!!👋👐
Good Bye Argentina!!👋👐
Argentina

Overall very enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
Mendoza

Not really a high end Malbecs. Expected boutique wines but ended up in a winery that produces 6 million liters of wine in a year. Found the wines to be expensive and not necessarily all that great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Dec 30, 2025
Hi Amarjit, Thank you so much for taking the time to share your feedback. I truly appreciate it! I’m delighted to hear that your trip was well organized and that you enjoyed Iguazú and Mendoza, especially your lovely stay at Club Tapiz (those wine tastings are always a favorite! 🍷). I’m also grateful for your comments about the breakfast service in Iguazú. Your feedback is very valuable, and I will make sure to share it with our local partners and hotels so we can improve the experience... Read more

Hi Amarjit,

Thank you so much for taking the time to share your feedback. I truly appreciate it!

I’m delighted to hear that your trip was well organized and that you enjoyed Iguazú and Mendoza, especially your lovely stay at Club Tapiz (those wine tastings are always a favorite! 🍷).

I’m also grateful for your comments about the breakfast service in Iguazú. Your feedback is very valuable, and I will make sure to share it with our local partners and hotels so we can improve the experience for future travelers. I’ll also keep your observations in mind when crafting future itineraries.

It was a pleasure supporting your journey, and I hope we can plan another wonderful adventure together in the future.

Warm regards,
Caro

Fantastic honeymoon!
Argentina | Nov 21 - Nov 28, 2025

Danielle
Danielle N.
Los Angeles, CA | Reviewed on Nov 29, 2025
Highly recommend everyone I spoke with before and during the trip. Anahi is a patient and fantastic local specialist. In particular, we loved the food tour and city tours she arranged. Special shoutout to Laure in Iguazu and for making those days very special. Read more

Highly recommend everyone I spoke with before and during the trip. Anahi is a patient and fantastic local specialist. In particular, we loved the food tour and city tours she arranged. Special shoutout to Laure in Iguazu and for making those days very special.

Hotel Reviews
Loi Suites Iguazú Hotel
Puerto Iguazú

TripAdvisor reviews are spot on - the hotel is in an incredible location, the rooms are clean and well maintained. My overall hotel rating is a 3/5 because of the service in the restaurants and pool bar. Each engagement was a challenge, from ordering a beer and waiting 30 minutes (at the pool tiki bar) or for 2 of our 3 breakfasts the buffet ran out of eggs and other items. This is unacceptable for a “5 star hotel”. The breakfast setting was chaos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Home Hotel
Buenos Aires

Great location and away from tourist traps. Beautiful pool

Location
Activity Reviews
Personalized City Tour 🏛️ ⭐
Personalized City Tour 🏛️ ⭐
Buenos Aires

Fernando is wonderful! 2nd time with him!

Argentinean Falls - PRIVATE
Argentinean Falls - PRIVATE
Puerto Iguazú
The Birds Park - PRIVATE
The Birds Park - PRIVATE
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on Dec 03, 2025

Thank you so much, Danielle!
It was truly an honor to assist you with your second trip with us, and even more special knowing it was your honeymoon.
I'm very happy to hear you enjoyed the experiences and that your trip was memorable.

For any future celebrations or new adventures in South America, we'll be here to help you again.
Thank you for trusting us once more! 💛

Argentina and Chile Trip: Amazing
Argentina | Nov 2 - Nov 22, 2025

Rory
Rory B.
Coney Island, NY | Reviewed on Nov 23, 2025

We had a wonderful trip to Argentina and Chile. KimKim’s travel assistance made things easy. The waterfalls at Iguazú are mind blowing! Bariloche, El Chaltén and El Calafate were beautiful places in Patagonia.

Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Dec 01, 2025

Hi Rory!! Thank you so much for this lovely review! I’m really glad to hear you had such a wonderful vacation in Argentina. We hope to see you again soon for more adventures!
Wishing you a beautiful end of the year, and thank you for trusting us.
Camila

Lau and Fernando in Buenos Aires excellent gu...
Argentina | Oct 15 - Oct 25, 2025

D
Denise M.
Chicago, IL | Reviewed on Oct 30, 2025
Lau and Fernando in Buenos Aires excellent guides Christian in El Calafate excellent guide Gaston in Iquazu falls excellent guide Read more

Lau and Fernando in Buenos Aires excellent guides

Christian in El Calafate excellent guide

Gaston in Iquazu falls excellent guide

Hotel Reviews
Iguazu Jungle Lodge Hotel
Puerto Iguazu

Our favorite hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huentala Hotel
Mendoza
Authenticity & Character
Location
Staff
Helpfulness
Cleanliness & Comfort
Calafate Parque Hotel
El Calafate
Authenticity & Character
Location
Cliseness
Staff
Language barrier. Overcharged for cocktails and wouldn’t correct the charge.
Cleanliness & Comfort
Bromelia Hotel Boutique
Buenos Aires

This was my least favorite hotel. The room was very small and basic. Not what I expected at all

Authenticity & Character
Location
Clarity about the definition of “comfort “. There was a misunderstanding
Staff
Cleanliness & Comfort
Cleanliness very good. Comfort was disappointing. No chair to sit in. The a/c was fickle.
Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Gaston was excellent
Transport
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Sol very good guide
Transport
Half-Day Nativo Experience
Half-Day Nativo Experience
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nautical Safari tour
Nautical Safari tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Perito Moreno Glacier
Full-Day Perito Moreno Glacier
El Calafate

Too long

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The host questioned our tip level. Told us it wasn’t enough. Overcharged us for drinks

Quality of Experience
Host not so pushy
Food
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Kai was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Buenos Aires
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Nov 12, 2025
Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥
We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot. We value your feedback and thank you again for helping us... Read more

Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥

We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot.

We value your feedback and thank you again for helping us improve. We hope to welcome you back for another trip to Argentina in the future, with an even more seamless experience 😊✈️

Best,
Claudia

Our adventure in South America.......
Argentina | Oct 9 - Oct 26, 2025

Gillian
Gillian O.
United Kingdom | Reviewed on Oct 29, 2025
KimKim provided an excellent service from start to finish. Initialy listening carefully to what we were looking for, Flor and then Anahi provided an itinerary which was varied and perfect, suggesting things we would not have thought of and arranging activities that we would not have been able to do ourselves, such as a private tango lesson and visit to a local Milonga in Buenos Aires.
Every pick up worked perfectly and the communication during the trip was particularly good, with WhatsApp...
Read more

KimKim provided an excellent service from start to finish. Initialy listening carefully to what we were looking for, Flor and then Anahi provided an itinerary which was varied and perfect, suggesting things we would not have thought of and arranging activities that we would not have been able to do ourselves, such as a private tango lesson and visit to a local Milonga in Buenos Aires.
Every pick up worked perfectly and the communication during the trip was particularly good, with WhatsApp messages answered quickly, so we felt fully supported whilst traveling, but also enough freedom and independence to do our own thing. The hotels were a perfect standard. All in good locations, of a good standard, but more boutique than fancy, which is exactly what we asked for.
It is hard to note highlights, as there were so many! We both loved Brazil, which actually was a big surprise. We went there as an easy entry from the UK, but fell in love with it. The Brazilians are so friendly, and the whole atmosphere there is light and happy and energetic, with music and dancing everywhere. And prices are very reasonable!
Iguazo Falls is astonishing. After being amazed at the Argentinian side, we were perplexed by what we could see from the Brazilian side that was different. But is was different! The power of the falls was so close and you could really see the huge expanse. Such an amazing experience!
Buenos Aires was a joy, with beautiful weather so we could walk around, and an amazing tango show. Doing a bike tour to see some of the city was a great idea and the ranch trip we did was such fun!
El Calafete was a highlight due to the glacier trip and beautiful weather. We met many people who had not trecked the glacier as they were not aware that their trip did not include this, or they were not aware it was possible, as there are so many types of trip sold. We were absolutely delighted to have trekked on the glacier and it was a big highlight of the holiday, so thank you, KimKim, for arranging this! The ranch trip was different to the one in BA, and we really loved the variety.
El Chalten was trecking and camping time and one for the serious walkers. So a change of scene again, before heading back to lovely Rio for a night before returning home.
An amazing trip and a level of organization and support that we have not experienced before!

Hotel Review
Los Ponchos Hotel Boutique
El Calafate

The level of service at this boutique hotel is really exceptional. The staff wer delightful, helpful and attentive and the rooms are gorgeous with beautiful views. The breakfast was delicious and nothing was too much trouble.

Authenticity & Character
The decoration and artifacts were interesting and gave it a lot of character.
Location
The hotel is a little too far out of town to walk, hence I did not give it 5 stars, however a taxi ride into town is only £3 each way, and because it is a little outside of town, it does mean we were one of the last pick-ups and first drop offs from any trips - a few more minutes in bed in the morning and home earlier than others at the other end of town!
Staff
Excellent English, kind and attentive. Nothing too much trouble eg provided us with a kettle to make lots of tea!
Cleanliness & Comfort
Spotless and such a comfortable bed with lovely pillows. I really liked the split level rooms.
Activity Reviews
Leisure day in Rio de Janeiro
Leisure day in Rio de Janeiro
Rio de Janeiro

Great to have a day in the heat. On reflection, wish it had have been two days!

Full Day Ranch day at Nibepo Aike Estancia
Full Day Ranch day at Nibepo Aike Estancia
El Calafate

Different to the ranch in Buenos Aires, this felt very authentic. Had an amazing horse ride and enjoyed seeing how the sheep are sheared by hand. Even got to feed a lamb! Saw Guanaco in the fields and a couple of Condors!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Hard to find the words to express how amazing this was. A fabulous trip with plenty of time to admire the glacier and an amazing treck on the ice. The colours are astonishing and photos do not do it justice.

Quality of Experience
A once in a lifetime opportunity
Food
Guides, Drivers and Staff
Transport
Country Day - Let's go to  Ombú de Areco Ranch 🚗
Country Day - Let's go to Ombú de Areco Ranch 🚗
Buenos Aires

Great experience, so much food, loved the dancing and the chance to join in!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Premium Milonga - Tango Experience 💃🕺
Premium Milonga - Tango Experience 💃🕺
Buenos Aires

Amazing opportunity to have a tango lesson and attend a milonga with our lovely guide who explained how everything worked. Out lesson was designed at a perfect level and we really enjoyed learning some basics which we still remember! We did get up an have a dance at the milonga, but with so many amazing dancers there, it was a little daunting! But just enjoyed watching everyone else and getting to understand the etiquette of the dance.

Quality of Experience
Guides, Drivers and Staff
Out dance teacher and guide, Melina, was really fantastic and so patient with us!
Transport
Buenos Aires to the North - Bike Tour 🚴
Buenos Aires to the North - Bike Tour 🚴
Buenos Aires

Informative guide. Very considerate, safety focused. Great way to see Buenos Aires.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

Wow! What an experience. Beautiful venue, lovely food, and amazing dancers!

Quality of Experience
Food
Well presented, great service, plenty of food.
Guides, Drivers and Staff
Transport
Brazilian Falls - Half day
Brazilian Falls - Half day
Puerto Iguazú

Different to the Argentinian falls and well worth doing as well as the Argentinian side. Really showed the power and expanse of the falls. Great trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Great Adventure - Boat trip
Great Adventure - Boat trip
Puerto Iguazú

We were worried that this woud be really scary. It was exhilarating, but not scary and were so please to have done it!

Quality of Experience
Guides, Drivers and Staff
Transport
Argentinean Falls - Full day
Argentinean Falls - Full day
Puerto Iguazú

Unbelievable day! We were worried about the boat trip as it had rained a lot, the water was high, but it was an amanzing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
CATAMARAN RIDE: SUNSET
CATAMARAN RIDE: SUNSET
Puerto Iguazú

This was an interesting trip. We were pleased to have done it as it clearly marked out the intersection between Paraquay, Brazil and Argentina, however we were disappointed that there was no commentary at all to tell us what we were seeing - not even a 'welcome on board'. That said, we were the only English speakers on the boat as far as we could tell, so any commentary was likely to be in Spanish, however we understand a little! For instance, at some point the dancing, with a Tango demonstration, and singing, started downstairs, but we are not sure when that happened. As we travelled back we thought we would look downstairs, only to discover that the show had already started and we had missed a lot.

Quality of Experience
Guides, Drivers and Staff
There was no guide or any staff to be seen on the boat, hence the rating
Transport
Although the driver did not speak English, it was a delight to try our limited Spanish and conmunicate with google translate which worked perfectly! He was timely and drove carefully.
 Secrets of Old Rio & Santa Teresa
Secrets of Old Rio & Santa Teresa
Rio de Janeiro

I nice personal trip which was adapted to our needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro

Well organised with enough free time in each location. Ran over as guide was trying to wait for decent weather for the Christ the Redeemer statue visit, which sadly didnt work out but we really appreciated the effort.

Quality of Experience
Food
The meal was convienient and quick but was a bit mad as there were so many people! Not sure what else could be done with all the tour groups though, and it was good enough.
Guides, Drivers and Staff
Transport
Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on Oct 31, 2025
Hi Gillian, Thank you so much for taking the time to share such a detailed and lovely review! 🌟
It truly makes us happy to hear that you had such a wonderful experience from start to finish — and that you enjoyed the variety of destinations, activities, and hotels we planned together.
It sounds like you fully embraced the adventure, and I’m especially glad to know that the glacier trek was such a highlight for you. It was a real pleasure helping to plan your trip, and I’ll make sure to... Read more

Hi Gillian,

Thank you so much for taking the time to share such a detailed and lovely review! 🌟
It truly makes us happy to hear that you had such a wonderful experience from start to finish — and that you enjoyed the variety of destinations, activities, and hotels we planned together.

It sounds like you fully embraced the adventure, and I’m especially glad to know that the glacier trek was such a highlight for you.

It was a real pleasure helping to plan your trip, and I’ll make sure to share your kind words with the rest of the team.

Wishing you many more amazing journeys ahead!

Warm regards,
Anahí

Smooth Travel Experience and Outstanding Service — Just Needs Better Lodging Options
Argentina | Sep 28 - Oct 3, 2025

L
Lynn L.
Moore, OK | Reviewed on Oct 28, 2025
The planning and booking process with Claudia was smooth and easy. She accommodated all requests and changes swiftly, making the experience stress-free. The local provider, Andrea and team, along with all the guides, were excellent — professional, knowledgeable, and friendly throughout. The customer service team was also very responsive and easy to work with. One area for improvement would be the limited selection of lodging options. I would have liked to see more variety and... Read more

The planning and booking process with Claudia was smooth and easy. She accommodated all requests and changes swiftly, making the experience stress-free. The local provider, Andrea and team, along with all the guides, were excellent — professional, knowledgeable, and friendly throughout. The customer service team was also very responsive and easy to work with.

One area for improvement would be the limited selection of lodging options. I would have liked to see more variety and better-quality accommodations, as well as more thorough vetting by kimkim, particularly in the Iguazú area. My experience at Village Cataratas Hotel was disappointing. Although advertised as a 4-star property, the rooms and amenities lacked basic essentials and were not well maintained. The room had a broken lock (which the local provider promptly helped resolve) and an air conditioner that could not be regulated despite having a remote control.

I understand this was not a luxury option, but I did expect the basic standards to be met. Overall, the trip was well organized and supported, but accommodation quality in certain areas could be improved.

Hotel Reviews
Village Cataratas
Puerto Iguazú

My experience at Village Cataratas Hotel was unfortunately disappointing. While the location is great for visiting Iguazú Falls and the surrounding area, the hotel itself does not live up to its 4-star rating. The rooms and amenities were lacking basic essentials and were not well maintained. My first room had a broken door lock, which thankfully the local provider helped resolve quickly. However, the air conditioner could not be regulated, making the room uncomfortable despite having a remote control. Overall, the property has potential, but it would greatly benefit from better maintenance, attention to detail, and quality control to meet the standards expected of its advertised category.

Authenticity & Character
Location
Location is great for visiting Iguazú Falls but there's no nearby restaurants, stores etc.
Staff
Cleanliness & Comfort
Pleno Palermo Soho
Buenos Aires

This hotel is in a great location, close to many good restaurants and easy to get around. The room was clean, comfortable, and had all the essential amenities needed for a pleasant stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Monday Falls with drop off in Foz do Iguazu
Half Day Monday Falls with drop off in Foz do Iguazu
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Colonia del Sacramento
Full-Day Colonia del Sacramento
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Oct 29, 2025
Hola Lynn! Thank you so much for taking the time to share your detailed feedback 😁 We’re absolutely delighted to hear that you had a wonderful trip and that you were happy with the service provided, it’s so nice to know that the planning and booking process went smoothly, and that Andrea and our local guides helped make your journey stress-free and enjoyable! I’m truly sorry to hear that your stay at Village Cataratas Hotel didn’t meet your expectations. We sincerely appreciate you sharing... Read more

Hola Lynn!

Thank you so much for taking the time to share your detailed feedback 😁

We’re absolutely delighted to hear that you had a wonderful trip and that you were happy with the service provided, it’s so nice to know that the planning and booking process went smoothly, and that Andrea and our local guides helped make your journey stress-free and enjoyable!

I’m truly sorry to hear that your stay at Village Cataratas Hotel didn’t meet your expectations. We sincerely appreciate you sharing these details, feedback like yours is incredibly valuable, as it allows us to work closely with our hotel partners to ensure improvements are made and that future travelers can enjoy a stay that meets the standards we strive for.

Please rest assured that we’ve shared your comments with the hotel management and will continue to monitor guest experiences there to help ensure a more comfortable and satisfying stay for everyone 🙌

We’re so happy that, overall, you enjoyed your trip and felt well supported throughout. Your kind words mean a lot to our entire team 💕and we hope to help you plan another adventure soon, one that exceeds expectations from start to finish.

All the best,
Claudia

A wonderfull trip seeing all the highlights of Argentina
Argentina | Sep 23 - Oct 7, 2025

Heino
Heino T.
United Kingdom | Reviewed on Oct 16, 2025
A wonderfull trip involving stops in Buenos Aires (2x), El Calafate, Bariloche, Mendoza and Iguazu Falls. Knowledgeable, nice, helpful, caring and all-over perfect guides everywhere including Flo in BA, Martin in Bariloche and Alex at the Falls. Camila, our local specialist, arranged all the transfers, trips, events, sightseeings, airline bookings, hotels, etc with great precision and to our liking. Read more

A wonderfull trip involving stops in Buenos Aires (2x), El Calafate, Bariloche, Mendoza and Iguazu Falls. Knowledgeable, nice, helpful, caring and all-over perfect guides everywhere including Flo in BA, Martin in Bariloche and Alex at the Falls. Camila, our local specialist, arranged all the transfers, trips, events, sightseeings, airline bookings, hotels, etc with great precision and to our liking.

Hotel Reviews
Loi Suites Iguazú Hotel
Puerto Iguazú

This was clearly between seasons as there were very few guests. That gave the hotel a bit of an "empty" feeling.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Entre Cielos Wine & Wellness Hotel
Vistalba

Great room, great hotel, nice gardens and pool, great food, super service

Authenticity & Character
This a modern, small boutique hotel with all the relevant characteristics
Location
Staff
Cleanliness & Comfort
El Casco Art Hotel
San Carlos de Bariloche

Classic hotel with a great location and view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was excruciatingly hot (>26 degrees C) and the heating was impossible to turn down
Alto Calafate Hotel Patagonico
El Calafate

Old and tired...

Authenticity & Character
Location
Away from town, quite a lonely location
Staff
Trying very hard
Cleanliness & Comfort
Room was very hot and could not be cooled down. Food was "forgettable".
Palacio Duhau - Park Hyatt Buenos Aires
Buenos Aires

Perfect

Authenticity & Character
Location
Within easy reach of all interesting places in BA. Safe.
Staff
Cleanliness & Comfort
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Oct 21, 2025

Hola Heino!
Thank you so much for your kind words!
It was truly a pleasure to be part of your journey through Argentina — from the vibrant streets of Buenos Aires to the breathtaking landscapes of Patagonia, Mendoza, and Iguazú.
I’m so happy to hear that you enjoyed your trip and that our wonderful local guides made your experience even more special.
I hope we can plan another adventure together sometime soon!

Warm regards,
Camila

Carolina is wonderful to work with!
Argentina | Aug 22 - Aug 28, 2025

T
Tracy J.
Seattle, WA | Reviewed on Sep 27, 2025
Carolina is excellent to work with. She was patient and thoughtful throughout the process. I was planning the trip for my older parents and she made many modifications and assisted me in making the right plans to accommodate their needs. My parents had a wonderful experience. The guides were kind and helpful especially the guides crossing the lakes in Patagonia. They enjoyed the trip tremendously. Thank you Caro and team! Read more

Carolina is excellent to work with. She was patient and thoughtful throughout the process. I was planning the trip for my older parents and she made many modifications and assisted me in making the right plans to accommodate their needs. My parents had a wonderful experience. The guides were kind and helpful especially the guides crossing the lakes in Patagonia. They enjoyed the trip tremendously. Thank you Caro and team!

Hotel Reviews
Solace Puerto Varas
Puerto Varas
Authenticity & Character
Location
Hi
Staff
Cleanliness & Comfort
NH Bariloche Edelweiss
San Carlos de Bariloche

The hotel was adequate but if you are local, you would need to know to ask the front desk to turn on heating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Puerto Blest
Puerto Blest

Quaint hotel that is very unique in a middle of a national park.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to Osorno Volcano
Excursion to Osorno Volcano
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Half-day Excursion "Circuito Chico"
Half-day Excursion "Circuito Chico"
Bariloche

Weather was poor and we could not see everything.

Quality of Experience
Guides, Drivers and Staff
Driver and guide were very careful and did the best they could.
Transport
El Bolson & Puelo Lake (with Box Lunch included).
El Bolson & Puelo Lake (with Box Lunch included).
Bariloche
Quality of Experience
Guides, Drivers and Staff
Transport
Andes Lake Crossing 2 Days – 1st Day 🚃🚤
Andes Lake Crossing 2 Days – 1st Day 🚃🚤
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Andes Lake Crossing 2 Days – 2nd Day 🚃🚤
Andes Lake Crossing 2 Days – 2nd Day 🚃🚤
Chile

Wonderful experience

Quality of Experience
Guides, Drivers and Staff
I
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Sep 30, 2025

Hi Tracy, thank you so much for your fantastic review!🤩
It was a pleasure to assist you and to be able to help you and your parents.
I’m so glad to hear you all enjoyed the trip!

Thank you for choosing us and for your trust.
I’ll be very excited to help you with your next vacation!
Take care😄

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