Johanna Fabian

Overall it is an excellent trip. Airport pickup and drop off services were great, but there were some issues with hotel reservations. The hotels in Lima and Cusco booked 2 rooms with 4 travelers, but we had 5 travelers. KimKim was able to solve the issue immediately with minimal delay.
In detail:
The Posada Amazonas Lodge experience is excellent. All the people from Posada Amazonas are super friendly and helpful. We lost 1 luggage on the trip from Lima to Puerto Maldonado. The manager of Posada Amazonas was able to locate our luggage and deliver to the lodge the next day. Our guide, Freet, is very knowledgeable and accommodating.
In Cusco, our guide, Sonia, was very nice and experienced and took us to see many amazing places, from Machu Picchu to Rainbow Mountain. She provided great advice along the way and we learned a lot from her, especially the Inka history.

Hotel Reviews

Costa del Sol Wyndham Lima Airport

Lima

good hotel, a little far from airport.

Authenticity & Character

Location

This airport hotel is next to the OLD Lima airport. Even the hotel provide shuttle, due to the traffic, it will take good 20 minutes from airport to hotel

Staff

Due to the reservation issue, we waited more than half hour to have KimKim solve the issues.

Cleanliness & Comfort

pretty clean

Posada Amazonas Lodge

Puerto Maldonado, Madre de Dios

The Posada Amazonas Lodge experience is excellent. The rooms is very nature. Food and staff are excellent. Our guide is super good.

Authenticity & Character

Location

great

Staff

Very friendly and help.

Cleanliness & Comfort

very clean

Palacio del Inka Cusco

Cusco

This hotel is very nice. Both breakfast and dinner are excellent.

Authenticity & Character

This hotel choice fit the Cusco history very nicely.

Location

close to the historical site. very good.

Staff

The staff is very friendly and helpful

Cleanliness & Comfort

5 star hotel

Las Qolqas EcoResort Ollantaytambo

Ollantaytambo

This hotel experience is far beyond our expectations. if possible, we would give 6 stars.

Authenticity & Character

We love this hotel and can stay here longer if the trip is allowed.

Location

Even this hotel is not in the main square of Ollantaytambo, but the facility and environment are much better. It is quite, air is fresh, food is great.

Staff

The staff is friendly and helpful.

Cleanliness & Comfort

very clean and comfortable

Abittare Hotels

Cusco

This hotel is OK. We understand this is the backup choice since we could not et Palacio del Inka. As 3 stars hotel, it is a place to sleep. This location is not bad, next to Palacio del Inka.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Puerto Maldonado to Posada Amazonas

Puerto Maldonado

good experience. The guide was able to point out the various animals on the side of the river.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Posada Amazonas Excursions

Puerto Maldonado

hotel, food, staff and guide are all excellent.

Quality of Experience

Food

All the food are local, fresh and cooked with very healthy way.

Guides, Drivers and Staff

Our guide 'Freet' and driver are excellent.

Transport

good boat trip experience

Posada Amazonas Excursions

Puerto Maldonado

All the activities are arranged based on your own preference and capabilities. The activities we choose are excellent and fit our expectation.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Depart Puerto Maldonado to Cusco

Peru

Departure arrangement is customed based on the flight. All the staff is professional, friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time using a travel agency and wow, I am so glad I did. This trip was incredible from beginning to end. This trip was meant to be an elopement/honeymoon and it did not disappoint. The trip was a perfect blend of adventure and enough time to relax in between. We feel like we got to be immersed in the culture, especially the Peruvian cuisine! Our tour guides could not have been more knowledgeable and kind. The food was absolutely incredible and very inexpensive (in comparison to USA prices). The Sacred Valley was breathtaking and our guide found us the perfect place in front of a mountain range to exchange our vows. Our hotels were all beautiful and the staff were all very attentive and hospitable, even allowing us to book massages the same day. The hotels also had wonderful restaurants within their facilities, especially at Antigua in Cusco. We ate there multiple times!
Our transportation was prompt, never a delay, and everyone communicated well throughout the trip. Any questions I had were quickly addressed by the Kim Kim team.
This is the best adventure my husband and I have ever been on. I would absolutely use Kim Kim services again to plan another trip. It was worth the price so that I didn't have to worry about transportation, lodging, tours, and restaurants.

We had a mostly great trip with a few little issues. Our hotels in Santiago and Buenos Aries were fantastic as was our private guide at Iguazu (Marcello). Johanna listened and understood what we were after in our trip.
Our transfers from our hotels to the airport were on-time with great communication from the drivers, however our airport transfers from Santiago and B.A. were poor (or non-existent in one case). Full credit to Kim Kim though, through Kristy who intervened straight away to assist us and provide instructions and reimbursement when required. It was good to know that when things didn’t quite go to plan that there was someone readily available who could assist.

Hotel Reviews

Hotel Cumbres Lastarria

Santiago

Palo Santo Hotel

Buenos Aires

Loved everything about this hotel! The location, the breakfasts, the staff, the service. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Saint George

Puerto Iguazú

Unfortunately they insisted we pay for our room, even though it had been paid for. Easily sorted by Kim Kim. 👍🏻

Activity Reviews

Fly to Puerto Iguazu

Argentina

Excellent communication and transport at both ends.

Arrival in Santiago de Chile

Santiago

Driver didn’t show. Our plane was early so we understood there may have been a wait. We had no communication from the driver and travel company and they did not respond to phone calls. We were still at the airport well after our plane arrived. Fortunately Kristy from Kim Kim assisted and we arranged a taxi and were reimbursed.

Quality of Experience

Guides, Drivers and Staff

Transport

Fly from Santiago to Buenos Aires

Santiago

5 stars for our transport to the airport in Santiago. Our driver for early and provided great communication, however a poor experience at the airport in Buenos Aries. Whilst we had communication from the transport provider which was pleasing, it took a while to locate our driver outside the airport. Our transport was a taxi and the driver was too busy scrolling through his phone to look for us. (He scrolled through his phone for the whole drive). Unimpressed.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura

Argentina

Marcello was an outstanding guide, a fantastic experience made even better by having a private guide who was passionate about his home. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Iguazú Falls (Brazilian Side) - Fly to Rio de Janeiro

Argentina

Another great experience with Marcello!

Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free throughout.

We’re also deeply grateful to KimKim and their wonderful team, especially Johanna and Kristy, who handled all of our hotel and airfare arrangements with remarkable precision. Their meticulous planning and responsiveness made the entire experience seamless and enjoyable. Every detail, from accommodations to logistics, was perfectly executed.

We wholeheartedly recommend their services to anyone looking for a well-organized, enriching, and personalized travel experience.

Hotel Reviews

Refugio Amazonas Lodge

Puerto Maldonado

Amazing staff, wonderful location and extremely clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antigua Miraflores

Lima

We enjoyed the location and the beautiful decor of this hotel. This hotel is walkable to many sightseeing and nice restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Andina Standard Machu Picchu

Machu Picchu, Cusco

This hotel is basic in every angles. Nothing to brag about and nothing to complain about.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Abittare Hotels

Cusco

This hotel has beautiful architecture and decor however, due to its design and structure, the rooms are noisy. Most tourist have to leave early in the morning for their tours and you will definitely will hear their departure in early hours of the morning like 4 AM.The staff are amazing and they accommodate everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aranwa Sacred Valley

Urubamba

Amazing Hotel for restfulness and meditation. Our Rooms was dark even during daytime. Beautiful gardens and plant

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Lima Food Tour

Peru

Excellent choice of restaurants and foods with knowledgeable guides.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful trip. Johanna was professional and responsive. Every detail of our trip was well planned out. Our guide, Jose, was knowledgeable, friendly, and made our trip truly memorable. We would highly recommend him as a guide!

Johanna helped up plan an intensive 16-day trip. She was the only person who found a way to fit in everything we wanted to see in our 2-week time frame. The trip included Buenos Aires, Iguazu Falls, three stops in Patagonia, the Atacama Desert and Santiago. Most of the trip went smoothly but 9/12 members of our group were bumped from a flight but Johanna and her team worked quickly to get us another flight. Johanna and team were quick to respond to any issues and correct any snags (e.g., I had to pay for a couple of things but was quickly reimbursed). The local guides were for the most part amazing (only had one lame one at Iguazu Falls). We very much enjoyed seeing the wonders of Argentina and Chile!

Johanna did a fantastic job organizing our trip to Buenos Aires and Iguazu Falls for us! We got to do everything we wanted to do:
* A bike tour of Buenos Aires
* A tour of both the Brazilian and Argentinian sides of Iguazu Falls
* A cooking class, a wine tasting and a tango show

All of this wrapped in a package that allowed us to relax and enjoy ourselves. Johanna's colleagues picked us up from the airport, took us to our hotel, picked us up for the side trips. We didn't have to worry about a thing! We hope to be able to use KimKim again in the future.
Thank you Johanna!

Traveling with KimKim has always been seamless! This was our second trip and everything was amazing! We had a great trip and it was so nice to have the guidance from Johanna!

Hotel Reviews

Iberostar Selection Miraflores

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Abittare Hotels

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

StarDome Lodge

Ollantaytambo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Mapi by Inkaterra

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Costa del Sol Wyndham Lima Airport

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sacred Valley Tour: Chinchero - Maras - Lunch at MV

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cusco Tour

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Lima Food Tour

Peru

We had a great time learning about the food culture of Peru!

Quality of Experience

Food

Guides, Drivers and Staff

Their knowledge of Lima!

Transport

Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Valerio and Alex were great!

Transport