Johanna Fabian

We absolutely loved this hotel. The staff were so welcoming and it was extremely comfortable and cosy. The restaurant was excellent, the beds were extremely comfortable and the decor was beautiful. We will be recommending this hotel to any friends who are planning a trip to Cusco.

We had a wonderful stay at Refugio Amazonas. We were there for three nights and took part in a variety of activities. The lodge was fantastic, we really enjoyed our stay, you really felt part of nature whilst still being comfortable. Highlights of the activities were the trip to see the macaws at the clay lick, the oxbow lake, sunset cruise, night walk and mountain biking. We also really enjoyed the pre-dinner Wired Amazon talks. We are a family with two boys aged 14 and 15 and it was the ideal location for us.

The 10 hour duration of this train journey was a little daunting but it flew by. The seats were comfortable, the food was excellent and we loved the added touches of the dances and music in the lounge car. The observation deck was fantastic and we felt really looked after.

Solid, comfortable hotel in the heart of miraflores. Not a beautiful part of Lima but accessible. The hotel had a nice lobby and bar and a very extensive breakfast spread. The rooms were fine, small, serviceable. Nice service.

this was an amazing resort in an extremely remote location. The accommodations were special and lovely. we had a warm and personal greeting and reception with a pisco punch when we arrived that really set a nice mood of specialized comfort. the main restaurant/bar etc was absolutely beautiful. the food was average. we unfortunately had a later-than-expected arrival so we missed truly taking advantage of the whole resort. the spa/sauna was already booked when we got there which my adult kids were looking forward to. We left at the crack of pre-dawn for machu picchu so missed really enjoying the place. Got a great view of the milky way before we put our heads down! and we had a lovely boxed breakfast waiting for us to take on our early early train. Lovely service and lovely resort. spend more time there. FYI Ollantaytambo looks VERY touristy and almost honky tonky.

The hotel was fine. located all the way at the top of the hill so quite a hike up but near the thermal pools which was convenient. and a bit quieter up there. The hotel was very basic. could be a little more updated and more comfort. breakfast was basic. rooms were average. would opt for a different hotel with upgraded rooms and amenities in agua calientes.

a bit more of a budget hotel but good location. we stayed, left to sacred valley, and stayed on our way back. first room was small and incredibly noisy all night on the plaza. the second time we had a much bigger room in the back of the hotel and much less noisy. The breakfast oddly on the top floor was good, basic. the bellhops/porters and cleaning staff and breakfast staff were all extremely friendly and helpful. oddly the front desk staff was less so. they did not go out of their way to be helpful but were fine. the location is great and central. and they do a great job of taking care of your bags while you're in between coming/going. Might have looked for a bit more luxury but great location and served our needs at a great price.

Fantastic intro to the city and to Peruvian foodie culture. We had Amy who was SPECTACULAR! loads of energy, attentive to everyone, loaded with history and current events in Peru. The places they took us were each so different from the lucuma milkshake shack to the market with a box of fresh produce to Limana Bar which was a fantastic high end restaurant to the restaurant inside the ruins - it was top notch and interesting and FUN! Do NOT eat breakfast if you're doing a morning tour! Can't recommend the tour and AMY enough!!

We had the extreme pleasure of having Edwin as our guide from Cusi Travel. He is a proud Quechuan who loves his history and culture and language and added so much to our trip. The half day tour was great after we had already spent a day in Cusco and found the market and some restaurants and some shops. he delved into some of the more notable historic sites in town and then we went just outside town to some near by ruins where we started to get immersed in the Incan culture. Edwin is informative and goes at the right pace. He is knowledgeable and was great connecting the dots for some of my family who had done some studying on the Incas in preparation for our trip. He was kind in letting us practice our spanish and filling in some gaps. A great afternoon!

Without a doubt one of the highlights of our trip. Everything we put into the itinerary was spectacular and we had a nice mix of Incan sites, markets, llama and alpaca "farms", textile demonstrations (not touristy, felt authentic, spent time with wonderful and interesting local weavers) and lunch in the middle of nowhere in a gorgeous eco-restaurant with amazing vistas and llamas and alpacas to visit with freely roaming the place. The salt mines and moray were our favorites and not to be missed. And extra kudos to Edwin and David who were cool, calm and collected when we realized we had left passports in Cusco and had to retrieve them. They made up the time and we still got to pack everything in without a worry. They could not have been nicer.

My family of adult kids were ready for this from the get go. My husband (2 total knees) was upbeat and optimistic. Me, with an 8 month old total knee was optimistic but nervous - would i make it? would i hold everyone back? could i still do this at 62? well the answer was a resounding SO GLAD WE DID IT! not for the faint of heart for sure but you don't need to be an endurance athlete to make it. And there's something special about CLIMBING your way to Macchu Picchu. It was challenging for sure but the views are great and making it to the spectacular but less visited Winya Wayna ruins made it all worth it. Breathtaking! And coming through the Sun Gate and seeing MP from on high was also a real treat. It was long, the steps are hard, listen to your guide and when he tells you to pack and carry 3 liters of water - do it! we started the day on a very early train - lovely ride - a boxed breakfast from the hotel and a little pre-hike snooze. was so glad we had Kim Kim book everything ahead - transport, train, hiking permits. would not have wanted to arrange everything myself. Edwin made sure we got everywhere we needed to be. Again, Edwin was an amazing guide and, on this trip, cheerleader! He never peeped when i needed to stop and catch my breath. he never pushed, only encouraged and distracted with interesting asides about local flora and fauna and history. The team packed a phenomenal travel lunch for us that was enormous and delicious! And Edwin made it a point to take lots of picture for us, even when we were wondering if we'd make it. So glad we did it and proud that we accomplished it. The target is 6-8 hours, we took 7.5, my kids could have done it in 5.

We did Circuit 3 i believe and it was extensive! we got a great view of how MP worked as a city and educational and cultural center. Again Edwin was an amazing guide loaded with even more insights and facts and history. He made MP come alive. Edwin met us early in the morning at a time we all agreed upon - the hotel did a great job of getting our bags to the train later. Edwin knew to hurry is to the very long, waiting morning bus line - went up by bus (made us appreciate how special the hike was the day before) and came down by bus. had lunch in town with Edwin before catching the train to Ollantaytambo where David was waiting with the rest of our luggage and the van back to Cusco. Again would NOT have wanted to manage logistics on this trip without KimKim/Cusi Travel. Made it absolutely stress free and delightful.

good hotel, a little far from airport.

The Posada Amazonas Lodge experience is excellent. The rooms is very nature. Food and staff are excellent. Our guide is super good.

This hotel is very nice. Both breakfast and dinner are excellent.

This hotel experience is far beyond our expectations. if possible, we would give 6 stars.

This hotel is OK. We understand this is the backup choice since we could not et Palacio del Inka. As 3 stars hotel, it is a place to sleep. This location is not bad, next to Palacio del Inka.

good experience. The guide was able to point out the various animals on the side of the river.

hotel, food, staff and guide are all excellent.

All the activities are arranged based on your own preference and capabilities. The activities we choose are excellent and fit our expectation.

Departure arrangement is customed based on the flight. All the staff is professional, friendly.

We enjoyed every minute of our stay here at Antigua. Upon arrival the staff greeted us warmly and accommodated our every need from getting massages the same day, to holding onto our luggage for a few days while we visited Macchu Pichu. The lobby and outdoor areas are covered in beautiful art and plants. The rooms are cozy and romantic, they even put a heating pad in your bed at night. The restaurant was one of our favorites during our entire trip. We ordered the ceviche multiple times and also enjoyed the Ossobuco. Breakfast was also delicious with an extensive buffet and menu items as options. The hotel is a 10 minute walk to the center of Cusco with plenty of street vendors, restaurants, and stores to keep you busy. If I ever make it back to Peru I will absolutely come back to this hotel to feel its magic once again.

Loved everything about this hotel! The location, the breakfasts, the staff, the service. Highly recommend.

Unfortunately they insisted we pay for our room, even though it had been paid for. Easily sorted by Kim Kim. 👍🏻

Excellent communication and transport at both ends.

Driver didn’t show. Our plane was early so we understood there may have been a wait. We had no communication from the driver and travel company and they did not respond to phone calls. We were still at the airport well after our plane arrived. Fortunately Kristy from Kim Kim assisted and we arranged a taxi and were reimbursed.

5 stars for our transport to the airport in Santiago. Our driver for early and provided great communication, however a poor experience at the airport in Buenos Aries. Whilst we had communication from the transport provider which was pleasing, it took a while to locate our driver outside the airport. Our transport was a taxi and the driver was too busy scrolling through his phone to look for us. (He scrolled through his phone for the whole drive). Unimpressed.

Marcello was an outstanding guide, a fantastic experience made even better by having a private guide who was passionate about his home. Highly recommend.

Another great experience with Marcello!

Amazing staff, wonderful location and extremely clean.

We enjoyed the location and the beautiful decor of this hotel. This hotel is walkable to many sightseeing and nice restaurants.

This hotel is basic in every angles. Nothing to brag about and nothing to complain about.

This hotel has beautiful architecture and decor however, due to its design and structure, the rooms are noisy. Most tourist have to leave early in the morning for their tours and you will definitely will hear their departure in early hours of the morning like 4 AM.The staff are amazing and they accommodate everything.

Amazing Hotel for restfulness and meditation. Our Rooms was dark even during daytime. Beautiful gardens and plant

Excellent choice of restaurants and foods with knowledgeable guides.