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Johanna Fabian

I enjoy slow travel, ideally being in one country for a month where I can really get to know the local people, their way of life and of course their food! I am Peruvian-American and have traveled through many of the beautiful countries LATAM has to offer.

What places and activities do you specialize in?

"I specialize in all things South America! You can count on me to recommend the best cafés and restaurants in town specially in Lima, the gastronomical capital of Latin America. "

How did you get involved in travel?

"Back in 2011 I joined a study abroad culinary program in Peru. Here, my curiosity began to burst. Not only did I want to travel everywhere In Peru but I wanted to learn about different cultures and different food and techniques the world has to offer. Now no matter where I travel, making a stop at a local market is at the top of my list! "

Please share a unique travel experience you will never forget.

"In 2012 I went to Iquitos with a couple of German friends, we camped out in an indigenous community in the middle of the Amazon, it was not at all glamorous, but one of the most memorable trips. I got to learn so much about how the community lived, their culture, their food, and their reality. It was both eye-opening and life-changing. "

Top itineraries and travel advice
Family itineraries
Luxury itineraries

Favorite experiences

Peruvian Amazon Nature Tour

The southern Peruvian Amazon region is a veritable wonderland of natural attractions. The best way to experience as many of them as possible is on a series of short, guided adventure treks. The home base for this tour is a jungle lodge near the border with Bolivia, and the first mini-trek is...

Recent trip reviews for Johanna

First time users who highly recommend Kim Kim...
Peru | Aug 8 - Aug 16, 2025

phyllis
phyllis s.
Chicago, IL | Reviewed on Aug 27, 2025
First time users who highly recommend Kim Kim! We took a complete flier on this with no personal recommendations and just a little bit of research and we feel like we hit the jackpot! Started right off the bat with planning the trip with Johannna - a US based Peruvian native who learned about our family needs and likes and matched it to her knowledge of the country to work with us to plan a vacation that perfectly suited us. Then then the local travel company, CusiTravel, was incredibly... Read more

First time users who highly recommend Kim Kim! We took a complete flier on this with no personal recommendations and just a little bit of research and we feel like we hit the jackpot! Started right off the bat with planning the trip with Johannna - a US based Peruvian native who learned about our family needs and likes and matched it to her knowledge of the country to work with us to plan a vacation that perfectly suited us. Then then the local travel company, CusiTravel, was incredibly attentive to any small thing that arose - they answered the phone immediately, knew who i was, wanted to ensure we were having a good time and worked to make any adjustments we requested. Our local guide, Edwin, was exceptional and our driver, David, was terrific. Edwin really made our trip special - his native Quechuan language and history and pride in his country was infectious. He was deeply knowledgeable, attentive to all of our likes/dislikes/interests and tailored the tours and days around it. And he was unflappable when we had forgotten some passports back in Cusco. Easy going, nothing ever a problem. we enjoyed sharing some meals with him and learning a bit more about him and his family. The tours and sites we planned were perfect, the hotels and restaurants for the most part were great and what could have been a very complicated trip with different hotels/transports/connections/permits was all seamless to us. Not a care in the world! We will use KimKim again for our more complicated/adventurous trips and can't recommend them enough!

Hotel Reviews
Casa Andina Premium Miraflores
Lima

Solid, comfortable hotel in the heart of miraflores. Not a beautiful part of Lima but accessible. The hotel had a nice lobby and bar and a very extensive breakfast spread. The rooms were fine, small, serviceable. Nice service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

this was an amazing resort in an extremely remote location. The accommodations were special and lovely. we had a warm and personal greeting and reception with a pisco punch when we arrived that really set a nice mood of specialized comfort. the main restaurant/bar etc was absolutely beautiful. the food was average. we unfortunately had a later-than-expected arrival so we missed truly taking advantage of the whole resort. the spa/sauna was already booked when we got there which my adult kids were looking forward to. We left at the crack of pre-dawn for machu picchu so missed really enjoying the place. Got a great view of the milky way before we put our heads down! and we had a lovely boxed breakfast waiting for us to take on our early early train. Lovely service and lovely resort. spend more time there. FYI Ollantaytambo looks VERY touristy and almost honky tonky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taypikala Boutique Machupicchu
Machu Picchu

The hotel was fine. located all the way at the top of the hill so quite a hike up but near the thermal pools which was convenient. and a bit quieter up there. The hotel was very basic. could be a little more updated and more comfort. breakfast was basic. rooms were average. would opt for a different hotel with upgraded rooms and amenities in agua calientes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Cusco Plaza
Cusco

a bit more of a budget hotel but good location. we stayed, left to sacred valley, and stayed on our way back. first room was small and incredibly noisy all night on the plaza. the second time we had a much bigger room in the back of the hotel and much less noisy. The breakfast oddly on the top floor was good, basic. the bellhops/porters and cleaning staff and breakfast staff were all extremely friendly and helpful. oddly the front desk staff was less so. they did not go out of their way to be helpful but were fine. the location is great and central. and they do a great job of taking care of your bags while you're in between coming/going. Might have looked for a bit more luxury but great location and served our needs at a great price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lima Food Tour
Lima Food Tour
Peru

Fantastic intro to the city and to Peruvian foodie culture. We had Amy who was SPECTACULAR! loads of energy, attentive to everyone, loaded with history and current events in Peru. The places they took us were each so different from the lucuma milkshake shack to the market with a box of fresh produce to Limana Bar which was a fantastic high end restaurant to the restaurant inside the ruins - it was top notch and interesting and FUN! Do NOT eat breakfast if you're doing a morning tour! Can't recommend the tour and AMY enough!!

Quality of Experience
Food
Guides, Drivers and Staff
AMY Rules!!!
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

We had the extreme pleasure of having Edwin as our guide from Cusi Travel. He is a proud Quechuan who loves his history and culture and language and added so much to our trip. The half day tour was great after we had already spent a day in Cusco and found the market and some restaurants and some shops. he delved into some of the more notable historic sites in town and then we went just outside town to some near by ruins where we started to get immersed in the Incan culture. Edwin is informative and goes at the right pace. He is knowledgeable and was great connecting the dots for some of my family who had done some studying on the Incas in preparation for our trip. He was kind in letting us practice our spanish and filling in some gaps. A great afternoon!

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV
Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV
Peru

Without a doubt one of the highlights of our trip. Everything we put into the itinerary was spectacular and we had a nice mix of Incan sites, markets, llama and alpaca "farms", textile demonstrations (not touristy, felt authentic, spent time with wonderful and interesting local weavers) and lunch in the middle of nowhere in a gorgeous eco-restaurant with amazing vistas and llamas and alpacas to visit with freely roaming the place. The salt mines and moray were our favorites and not to be missed. And extra kudos to Edwin and David who were cool, calm and collected when we realized we had left passports in Cusco and had to retrieve them. They made up the time and we still got to pack everything in without a worry. They could not have been nicer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

My family of adult kids were ready for this from the get go. My husband (2 total knees) was upbeat and optimistic. Me, with an 8 month old total knee was optimistic but nervous - would i make it? would i hold everyone back? could i still do this at 62? well the answer was a resounding SO GLAD WE DID IT! not for the faint of heart for sure but you don't need to be an endurance athlete to make it. And there's something special about CLIMBING your way to Macchu Picchu. It was challenging for sure but the views are great and making it to the spectacular but less visited Winya Wayna ruins made it all worth it. Breathtaking! And coming through the Sun Gate and seeing MP from on high was also a real treat. It was long, the steps are hard, listen to your guide and when he tells you to pack and carry 3 liters of water - do it! we started the day on a very early train - lovely ride - a boxed breakfast from the hotel and a little pre-hike snooze. was so glad we had Kim Kim book everything ahead - transport, train, hiking permits. would not have wanted to arrange everything myself. Edwin made sure we got everywhere we needed to be. Again, Edwin was an amazing guide and, on this trip, cheerleader! He never peeped when i needed to stop and catch my breath. he never pushed, only encouraged and distracted with interesting asides about local flora and fauna and history. The team packed a phenomenal travel lunch for us that was enormous and delicious! And Edwin made it a point to take lots of picture for us, even when we were wondering if we'd make it. So glad we did it and proud that we accomplished it. The target is 6-8 hours, we took 7.5, my kids could have done it in 5.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru

We did Circuit 3 i believe and it was extensive! we got a great view of how MP worked as a city and educational and cultural center. Again Edwin was an amazing guide loaded with even more insights and facts and history. He made MP come alive. Edwin met us early in the morning at a time we all agreed upon - the hotel did a great job of getting our bags to the train later. Edwin knew to hurry is to the very long, waiting morning bus line - went up by bus (made us appreciate how special the hike was the day before) and came down by bus. had lunch in town with Edwin before catching the train to Ollantaytambo where David was waiting with the rest of our luggage and the van back to Cusco. Again would NOT have wanted to manage logistics on this trip without KimKim/Cusi Travel. Made it absolutely stress free and delightful.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Lima to Cusco, Explore the City
Fly from Lima to Cusco, Explore the City
Peru
Local specialist: Johanna Fabian

great experience
Peru | Jun 15 - Jun 25, 2025

I
Ivy S.
San Jose, CA | Reviewed on Jul 02, 2025
Overall it is an excellent trip. Airport pickup and drop off services were great, but there were some issues with hotel reservations. The hotels in Lima and Cusco booked 2 rooms with 4 travelers, but we had 5 travelers. KimKim was able to solve the issue immediately with minimal delay.
In detail:
The Posada Amazonas Lodge experience is excellent. All the people from Posada Amazonas are super friendly and helpful. We lost 1 luggage on the trip from Lima to Puerto Maldonado. The...
Read more

Overall it is an excellent trip. Airport pickup and drop off services were great, but there were some issues with hotel reservations. The hotels in Lima and Cusco booked 2 rooms with 4 travelers, but we had 5 travelers. KimKim was able to solve the issue immediately with minimal delay.
In detail:
The Posada Amazonas Lodge experience is excellent. All the people from Posada Amazonas are super friendly and helpful. We lost 1 luggage on the trip from Lima to Puerto Maldonado. The manager of Posada Amazonas was able to locate our luggage and deliver to the lodge the next day. Our guide, Freet, is very knowledgeable and accommodating.
In Cusco, our guide, Sonia, was very nice and experienced and took us to see many amazing places, from Machu Picchu to Rainbow Mountain. She provided great advice along the way and we learned a lot from her, especially the Inka history.

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima

good hotel, a little far from airport.

Authenticity & Character
Location
This airport hotel is next to the OLD Lima airport. Even the hotel provide shuttle, due to the traffic, it will take good 20 minutes from airport to hotel
Staff
Due to the reservation issue, we waited more than half hour to have KimKim solve the issues.
Cleanliness & Comfort
pretty clean
Posada Amazonas Lodge
Puerto Maldonado, Madre de Dios

The Posada Amazonas Lodge experience is excellent. The rooms is very nature. Food and staff are excellent. Our guide is super good.

Authenticity & Character
Location
great
Staff
Very friendly and help.
Cleanliness & Comfort
very clean
Palacio del Inka Cusco
Cusco

This hotel is very nice. Both breakfast and dinner are excellent.

Authenticity & Character
This hotel choice fit the Cusco history very nicely.
Location
close to the historical site. very good.
Staff
The staff is very friendly and helpful
Cleanliness & Comfort
5 star hotel
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

This hotel experience is far beyond our expectations. if possible, we would give 6 stars.

Authenticity & Character
We love this hotel and can stay here longer if the trip is allowed.
Location
Even this hotel is not in the main square of Ollantaytambo, but the facility and environment are much better. It is quite, air is fresh, food is great.
Staff
The staff is friendly and helpful.
Cleanliness & Comfort
very clean and comfortable
Abittare Hotels
Cusco

This hotel is OK. We understand this is the backup choice since we could not et Palacio del Inka. As 3 stars hotel, it is a place to sleep. This location is not bad, next to Palacio del Inka.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Puerto Maldonado to Posada Amazonas
Puerto Maldonado to Posada Amazonas
Puerto Maldonado

good experience. The guide was able to point out the various animals on the side of the river.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Posada Amazonas Excursions
Posada Amazonas Excursions
Puerto Maldonado

hotel, food, staff and guide are all excellent.

Quality of Experience
Food
All the food are local, fresh and cooked with very healthy way.
Guides, Drivers and Staff
Our guide 'Freet' and driver are excellent.
Transport
good boat trip experience
Posada Amazonas Excursions
Posada Amazonas Excursions
Puerto Maldonado

All the activities are arranged based on your own preference and capabilities. The activities we choose are excellent and fit our expectation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Depart Puerto Maldonado to Cusco
Depart Puerto Maldonado to Cusco
Peru

Departure arrangement is customed based on the flight. All the staff is professional, friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian

Our guide Sonya was wonderful. She was very k...
Peru | May 28 - Jun 3, 2025

Aysegul
Aysegul O.
San Mateo, CA | Reviewed on Jun 08, 2025
Our guide Sonya was wonderful. She was very knowledgeable and helpful. Transfers were also mainly fine. The car’s quality could be better, I am not sure if the AC was working but the car was clean.
The hotels chosen did not meet our expectations, especially in Cusco. The other places were more agreeable given the conditions, but I am sure there were better hotels in Cusco. The hotel was “5 star” but really barely maybe a 3 star hotel.
Read more

Our guide Sonya was wonderful. She was very knowledgeable and helpful. Transfers were also mainly fine. The car’s quality could be better, I am not sure if the AC was working but the car was clean.
The hotels chosen did not meet our expectations, especially in Cusco. The other places were more agreeable given the conditions, but I am sure there were better hotels in Cusco. The hotel was “5 star” but really barely maybe a 3 star hotel.

Hotel Reviews
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Cusco
Cusco

Rooms were dark, small and had windows opening to the ailes of hotel meaning no fresh air. No amenities almost. Not a 5 star hotel at all!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rainbow Mountain Trek
Rainbow Mountain Trek
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian

This was my first time using a travel agency ...
Peru | Apr 30 - May 7, 2025

Lindsey
Lindsey B.
Jacksonville, FL | Reviewed on May 16, 2025
This was my first time using a travel agency and wow, I am so glad I did. This trip was incredible from beginning to end. This trip was meant to be an elopement/honeymoon and it did not disappoint. The trip was a perfect blend of adventure and enough time to relax in between. We feel like we got to be immersed in the culture, especially the Peruvian cuisine! Our tour guides could not have been more knowledgeable and kind. The food was absolutely incredible and very inexpensive (in comparison... Read more

This was my first time using a travel agency and wow, I am so glad I did. This trip was incredible from beginning to end. This trip was meant to be an elopement/honeymoon and it did not disappoint. The trip was a perfect blend of adventure and enough time to relax in between. We feel like we got to be immersed in the culture, especially the Peruvian cuisine! Our tour guides could not have been more knowledgeable and kind. The food was absolutely incredible and very inexpensive (in comparison to USA prices). The Sacred Valley was breathtaking and our guide found us the perfect place in front of a mountain range to exchange our vows. Our hotels were all beautiful and the staff were all very attentive and hospitable, even allowing us to book massages the same day. The hotels also had wonderful restaurants within their facilities, especially at Antigua in Cusco. We ate there multiple times!
Our transportation was prompt, never a delay, and everyone communicated well throughout the trip. Any questions I had were quickly addressed by the Kim Kim team.
This is the best adventure my husband and I have ever been on. I would absolutely use Kim Kim services again to plan another trip. It was worth the price so that I didn't have to worry about transportation, lodging, tours, and restaurants.

Hotel Review
Antigua Casona San Blas
Cusco

We enjoyed every minute of our stay here at Antigua. Upon arrival the staff greeted us warmly and accommodated our every need from getting massages the same day, to holding onto our luggage for a few days while we visited Macchu Pichu. The lobby and outdoor areas are covered in beautiful art and plants. The rooms are cozy and romantic, they even put a heating pad in your bed at night. The restaurant was one of our favorites during our entire trip. We ordered the ceviche multiple times and also enjoyed the Ossobuco. Breakfast was also delicious with an extensive buffet and menu items as options. The hotel is a 10 minute walk to the center of Cusco with plenty of street vendors, restaurants, and stores to keep you busy. If I ever make it back to Peru I will absolutely come back to this hotel to feel its magic once again.

Authenticity & Character
The art and the staff
Location
It was close to everything
Staff
Edwin (I hope I spelled his name correctly) was especially wonderful
Cleanliness & Comfort
The room and general area were squeaky clean. The bed was comfortable
Local specialist: Johanna Fabian

A good trip plan
Argentina | Apr 28 - May 7, 2025

J
Jan E.
Australia | Reviewed on May 11, 2025
We had a mostly great trip with a few little issues. Our hotels in Santiago and Buenos Aries were fantastic as was our private guide at Iguazu (Marcello). Johanna listened and understood what we were after in our trip.
Our transfers from our hotels to the airport were on-time with great communication from the drivers, however our airport transfers from Santiago and B.A. were poor (or non-existent in one case). Full credit to Kim Kim though, through Kristy who intervened straight away to...
Read more

We had a mostly great trip with a few little issues. Our hotels in Santiago and Buenos Aries were fantastic as was our private guide at Iguazu (Marcello). Johanna listened and understood what we were after in our trip.
Our transfers from our hotels to the airport were on-time with great communication from the drivers, however our airport transfers from Santiago and B.A. were poor (or non-existent in one case). Full credit to Kim Kim though, through Kristy who intervened straight away to assist us and provide instructions and reimbursement when required. It was good to know that when things didn’t quite go to plan that there was someone readily available who could assist.

Hotel Reviews
Hotel Cumbres Lastarria
Santiago
Palo Santo Hotel
Buenos Aires

Loved everything about this hotel! The location, the breakfasts, the staff, the service. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Saint George
Puerto Iguazú

Unfortunately they insisted we pay for our room, even though it had been paid for. Easily sorted by Kim Kim. 👍🏻

Activity Reviews
Fly to Puerto Iguazu
Fly to Puerto Iguazu
Argentina

Excellent communication and transport at both ends.

Arrival in Santiago de Chile
Arrival in Santiago de Chile
Santiago

Driver didn’t show. Our plane was early so we understood there may have been a wait. We had no communication from the driver and travel company and they did not respond to phone calls. We were still at the airport well after our plane arrived. Fortunately Kristy from Kim Kim assisted and we arranged a taxi and were reimbursed.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Santiago to Buenos Aires
Fly from Santiago to Buenos Aires
Santiago

5 stars for our transport to the airport in Santiago. Our driver for early and provided great communication, however a poor experience at the airport in Buenos Aries. Whilst we had communication from the transport provider which was pleasing, it took a while to locate our driver outside the airport. Our transport was a taxi and the driver was too busy scrolling through his phone to look for us. (He scrolled through his phone for the whole drive). Unimpressed.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

Marcello was an outstanding guide, a fantastic experience made even better by having a private guide who was passionate about his home. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Iguazú Falls (Brazilian Side) - Fly to Rio de Janeiro
Explore Iguazú Falls (Brazilian Side) - Fly to Rio de Janeiro
Argentina

Another great experience with Marcello!

Local specialist: Johanna Fabian

Our trip was amazing,
Peru | Apr 14 - Apr 24, 2025

Behzad
Behzad A.
Los Angeles, CA | Reviewed on Apr 25, 2025
Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free... Read more

Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free throughout.

We’re also deeply grateful to KimKim and their wonderful team, especially Johanna and Kristy, who handled all of our hotel and airfare arrangements with remarkable precision. Their meticulous planning and responsiveness made the entire experience seamless and enjoyable. Every detail, from accommodations to logistics, was perfectly executed.

We wholeheartedly recommend their services to anyone looking for a well-organized, enriching, and personalized travel experience.

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado

Amazing staff, wonderful location and extremely clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

We enjoyed the location and the beautiful decor of this hotel. This hotel is walkable to many sightseeing and nice restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

This hotel is basic in every angles. Nothing to brag about and nothing to complain about.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco

This hotel has beautiful architecture and decor however, due to its design and structure, the rooms are noisy. Most tourist have to leave early in the morning for their tours and you will definitely will hear their departure in early hours of the morning like 4 AM.The staff are amazing and they accommodate everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Amazing Hotel for restfulness and meditation. Our Rooms was dark even during daytime. Beautiful gardens and plant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lima Food Tour
Lima Food Tour
Peru

Excellent choice of restaurants and foods with knowledgeable guides.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian

We had a wonderful trip. Johanna was professi...
Peru | Mar 29 - Apr 5, 2025

E
Ellen P.
Los Angeles, CA | Reviewed on Apr 06, 2025
We had a wonderful trip. Johanna was professional and responsive. Every detail of our trip was well planned out. Our guide, Jose, was knowledgeable, friendly, and made our trip truly memorable. We would highly recommend him as a guide! Read more

We had a wonderful trip. Johanna was professional and responsive. Every detail of our trip was well planned out. Our guide, Jose, was knowledgeable, friendly, and made our trip truly memorable. We would highly recommend him as a guide!

Hotel Reviews
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Apr 07, 2025

So glad to hear you had a great time in Peru Ellen!

We look forward to helping you plan out your future trips,
Johanna

Best of Argentina and Chile in 16 Days
Argentina | Mar 15 - Mar 29, 2025

Joanne
Joanne W.
Denver, CO | Reviewed on Apr 02, 2025
Johanna helped up plan an intensive 16-day trip. She was the only person who found a way to fit in everything we wanted to see in our 2-week time frame. The trip included Buenos Aires, Iguazu Falls, three stops in Patagonia, the Atacama Desert and Santiago. Most of the trip went smoothly but 9/12 members of our group were bumped from a flight but Johanna and her team worked quickly to get us another flight. Johanna and team were quick to respond to any issues and correct any snags (e.g.,... Read more

Johanna helped up plan an intensive 16-day trip. She was the only person who found a way to fit in everything we wanted to see in our 2-week time frame. The trip included Buenos Aires, Iguazu Falls, three stops in Patagonia, the Atacama Desert and Santiago. Most of the trip went smoothly but 9/12 members of our group were bumped from a flight but Johanna and her team worked quickly to get us another flight. Johanna and team were quick to respond to any issues and correct any snags (e.g., I had to pay for a couple of things but was quickly reimbursed). The local guides were for the most part amazing (only had one lame one at Iguazu Falls). We very much enjoyed seeing the wonders of Argentina and Chile!

Local specialist: Johanna Fabian

Inability to provide Gluten Free meals
Argentina | Mar 15 - Mar 29, 2025

Mary Anne
Mary Anne B.
Denver, CO | Reviewed on Apr 01, 2025
Even though I indicated that I was gluten free and celiac, most of the places where I had access to meals either didn't know to prepare me a special meal, or didn't do it. Many of the staff at the hotels, had no idea whether items contained gluten. It was incredibly frustrating trying to get food that I could eat at the hotels where we were resided. The indication that something was gluten free was 'libre de sin gluten'. Some restaurateur's knew what this meant and some just said no in... Read more

Even though I indicated that I was gluten free and celiac, most of the places where I had access to meals either didn't know to prepare me a special meal, or didn't do it. Many of the staff at the hotels, had no idea whether items contained gluten. It was incredibly frustrating trying to get food that I could eat at the hotels where we were resided.

The indication that something was gluten free was 'libre de sin gluten'. Some restaurateur's knew what this meant and some just said no in order to avoid any discussion.

I had to either find my own food and read the labels or eat only meat and cheese. EVEN the corn flakes had gluten. The FRITO Lays Potato chips contained gluten.

This issue should have been dealt with prior to my departure. Including representing that most of the restaurants were unaware of a gluten free need.

Hotel Reviews
La Cantera Hotel Boutique
El Calafate

Staff could not understand my English when I told them I had COVID and needed to cancel my massage appointment. Darian was rude upon arrival because he was working on his computer. He did not say please nor thank you. The woman and Karla were fine.

Authenticity & Character
Location
Staff
Darian needs to improve his people skills and English
Cleanliness & Comfort
Hotel Cumbres Lastarria
Santiago

Hotel was on a street where many locals hung out. Getting our luggage ourselves was an issue since the bell hops insisted that they get them. Accessing the street was difficult because there always seemed to be a car in front of the hotel.

Authenticity & Character
The 2 bedroom unit did not accommodate 2 people's privacy since the interior walls were glass. One of us took a shower in the dark!! We were constantly being out of the room for the other one to dress/get ready
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Loved this hotel due to it's remoteness and the ambiance in the surrounding grounds. Many places to sit and read/visit, etc.

Authenticity & Character
Lots of nooks and crannies to have some alone time
Location
Staff
Were willing to accommodate my diet and very knowlegable
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

Restaurant was exceptional. Had GF food that I could eat and actually enjoyed. View was good. the flooring could have been better marked because there were drop offs that were unexpected if you weren't paying attention. In other words, the floors were uneven and mostly ramps from section to section

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Ñires
Ushuaia, Tierra del Fuego

Hotel did not do my laundry even though I asked them several times to make sure that it was ready for check out on the following day

Authenticity & Character
Dining room had an awesome view
Location
Staff
Need to make commitment on laundry
Cleanliness & Comfort
Room was extraordinarily hot upon arrival. Needed to have the staff instruct on radiant heaters.
Palo Santo Hotel
Buenos Aires

Nice location. Nice restaurant and personnel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Santiago
Depart Santiago
Santiago
Maipo Wine Day Tour
Maipo Wine Day Tour
Santiago

Both the El Principal vineyard and the Santiago vineyard tours were very nice for our last day of the journey.

Quality of Experience
Need to have more food along the way. After 6 tastings, 4 slices of cheese at 3pm was insufficient
Guides, Drivers and Staff
The El Principal guide was very knowledgeable. The El Diablo presentation was complete with showing the barrels and presentation by the Somalia was good with the slides.
Transport
Santiago City Tour
Santiago City Tour
Santiago

Guide was unable to answer most of our questions at the church and along the way. She seemed to have a script of what she wanted to tell us. We asked a lot of questions in the church and she said that she did not know. Like the stations of the cross (since it was lent), the nun giving counseling (maybe), etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Excursion with Glacier Grey Boat
Torres del Paine Full Day Excursion with Glacier Grey Boat
Chile

A tour that was scheduled to last for 6 hours took well over 10 hours. Lunch was good; by the end of the day all were exhausted.

Food
Transfer to Calama airport
Transfer to Calama airport
Chile

We were scheduled to have 2 shuttles holding 12 of us. Only one shuttle arrived so we were delayed in our departure to the airport while the transport company discussed the terms of settlement of the drivers. We did make it to the airport on time but by passing vehicles on solid yellow lines going speeds above normal based upon the sway of the vehicle.

Quality of Experience
Communication between sub-contractor
Transport
Arrival to Buenos Aires from EZE
Arrival to Buenos Aires from EZE
Buenos Aires

Driver was on time and very patient while all of us arrived at different times from the United States

Stargazing Tour
Stargazing Tour
Chile
Quality of Experience
Loved the time spent at the cave listening quietly for the sounds of the salt popping
Guides, Drivers and Staff
The guide and driver prepared a meal outside the van which was delicious
Transport
We loved Fernando, our driver and asked for him after he took us to the desert in the morning
Visit the Valley of the Moon
Visit the Valley of the Moon
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park and End of the World Train Excursion
Tierra del Fuego National Park and End of the World Train Excursion
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable and could answer our questions. She got us to the airport and made sure that we made our flights. Kept us all together so that we were comfortable getting to our next destination.
Transport
Fly to Calama - Transfer to San Pedro de Atacama
Fly to Calama - Transfer to San Pedro de Atacama
Chile

Flight delays - poor communication with our travel associate. Poor hotel accommodations at the Hilton due to the distance back to the airport, when the holiday inn express was at the airport.

Quality of Experience
Better communication with our travel associate
Transport
Buenos Aires to Iguazu Falls Private Day Trip with Airfare
Buenos Aires to Iguazu Falls Private Day Trip with Airfare
Argentina
Quality of Experience
Better guide
Guides, Drivers and Staff
Horst, the guide, did not have a microphone so we could not hear him. He didn't face us on the bus. Horst took our passports on our way into Brazil and did not return them until we were on our way back to Argentina. No one was comfortable being on the Brazilian side without our passports.
Transport
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Buenos Aires
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Apr 16, 2025
Hi Mary Anne, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you faced with gluten-free meal options during your trip. We had communicated your dietary needs in advance to all providers, and we were not made aware that you weren’t being properly accommodated. Had we known, we would have worked immediately with our local partners to address the issue. That said, options can be limited in some areas—especially with standard hotel... Read more

Hi Mary Anne,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you faced with gluten-free meal options during your trip.

We had communicated your dietary needs in advance to all providers, and we were not made aware that you weren’t being properly accommodated. Had we known, we would have worked immediately with our local partners to address the issue.

That said, options can be limited in some areas—especially with standard hotel breakfasts. We did arrange gluten-free boxed lunches where meals were included during the treks, and chose a buffet-style lunch for one of the other tours so you could select what worked best for you. We regret that this still fell short and that some local staff were not better informed.

We appreciate you bringing this to our attention, and we’ll take this feedback seriously to improve how we support travelers with dietary needs moving forward.

Regarding the issues that came up, we understand your on-site contact and group leader Joanne were able to resolve them in real time.

Despite these challenges, we hope you were still able to enjoy meaningful moments and lasting memories with your group.

Best,
Johanna

Great Trip to Argentina organized by Johanna
Argentina | Dec 28 - Jan 4, 2025

barb
barb r.
Minneapolis, MN | Reviewed on Jan 27, 2025
Johanna did a fantastic job organizing our trip to Buenos Aires and Iguazu Falls for us! We got to do everything we wanted to do:
* A bike tour of Buenos Aires
* A tour of both the Brazilian and Argentinian sides of Iguazu Falls
* A cooking class, a wine tasting and a tango show
All of this wrapped in a package that allowed us to relax and enjoy ourselves. Johanna's colleagues picked us up from the airport, took us to our hotel, picked us up for the side trips. We didn't have to... Read more

Johanna did a fantastic job organizing our trip to Buenos Aires and Iguazu Falls for us! We got to do everything we wanted to do:
* A bike tour of Buenos Aires
* A tour of both the Brazilian and Argentinian sides of Iguazu Falls
* A cooking class, a wine tasting and a tango show

All of this wrapped in a package that allowed us to relax and enjoy ourselves. Johanna's colleagues picked us up from the airport, took us to our hotel, picked us up for the side trips. We didn't have to worry about a thing! We hope to be able to use KimKim again in the future.
Thank you Johanna!

Hotel Reviews
Hotel Saint George
Puerto Iguazú

This is a beautiful facility. It's a newer building with a beautiful pool. However, the staff were polite but rather cold. I did not feel like a valued guest. And everything cost extra. I've been at lower end hotels that have treated me better.

Authenticity & Character
This does not feel like a high end hotel.
Location
Staff
The staff were polite, but not warm or welcoming.
Cleanliness & Comfort
Casa Joseph
Buenos Aires

Casa Joseph is a wonderful place to stay. All of the staff were warm and welcoming. Thales was particularly helpful. He recommended restaurants, gave us directions, etc. I recommend staying here.

Authenticity & Character
It felt warm and welcoming.
Location
There were lots of good restaurants nearby.
Staff
They were so gracious. I really enjoyed chatting with them.
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jan 28, 2025

Hi Barb,
So happy to hear you had a great and stress-free trip to Argentina. I look forward to helping you again in your future trips to South America!