Patagonia Travel Agents

We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. .
The Merino Glacier trip was incredible and a real highlight, definitely not to be missed.
Then to Tres Dos Rios which was fabulous and everything we had hoped it would be. Boys loved the fishing and I loved riding with Lucas and a bit of fishing on the side!
We will most certainly be back in a few years time so I will also be in touch in a year or so to organise another trip!

Our overall experience with kimkim in planning and booking our trip to Patagonia was a home run! A special shout-out to the local specialist (Nara), who was incredibly knowledgeable and insightful about our itinerary. The service provided by Nara was also superlative. Will definitely plan on using kimkim in the future for other bucket list trips.

Overall, we had a great time and the trip was well organized. For the most part, everything went off without a problem.
The restaurant recommendations were very much appreciated. The recommended hikes were good and we enjoyed them as well. Some tour operators provided prior night updates which we found very helpful as we knew what to expect. Our favorites from this trip were - Laguna de los Tres, Perito Moreno Glacier, Glacier Vinciguerra & Laguna de los Tempanos.

Some areas for improvement / recommendations:
1. Tours should be in English not bilingual as otherwise most time spent in Spanish
2. Clearly specify which ones are private vs group tours
3. Detailed itinerary details varied from actual - zip lining at El Chalten / street food at Buenos Aires/ warm gourmet lunch in Vinciguerra
4. Tour pickups in El Chalten and El Calafate were quite late without any communications - would be helpful to know as some were 30 mins late.
5. Private transfer FTE to El Chalten & El Chalten to El Calafate could be replaced with a rented car and us driving - may have been cheaper as the start/end point is FTE airport.
6. Hotel in El Chalten - Lunajuim was not good - definitely not 3 stars. It was very basic/old, the room not well kept up, there was no refrigerator, the soaps were subpar, walls/doors were very thin and we could hear everything from neighbors and hallway, the towel rack was coming off the wall, no headboard for bed. A positive note is that the staff were very friendly and helpful.
7. Generally speaking, the breakfasts at the hotel were lacking. Ushuaia had the best one at Alto Andino.
8. For the Laguna de Los Tres trail, I strongly recommend the alternate route of taking a bus to Rio Electrico, trek to Laguna de Los Tres from north to south, and then return via Laguna Capri to El Chalten. It makes for a less strenous hike.

Activity Reviews

Trekking to Glacier Vinciguerra & Laguna de los Tempanos

Ushuaia

One of our favorite hikes! Our guide made sure that everyone’s needs were taken into account and that all of us felt comfortable on the muddy and steep hike at the end. We were able to get up close to the glacier and the view was breathtaking. Highly recommend this one to all who can make it! FYI, this hike is rated Medium difficulty but it was quite tough at the end.

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Boat & Walking Tour

El Calafate

Absolutely spectacular view of this glacier! The enormity is mind blowing and seeing calving in real life is a once in a lifetime experience! No matter how many times we viewed the glacier from various lookout points, it took our breath away.

Quality of Experience

Guides, Drivers and Staff

The guide spoke a great deal in Spanish. She didn’t seem to translate everything into English and it was much more abbreviated.

Transport

Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time!

We didn't have much time to put in detailed planning for our upcoming Patagonia trip, and KimKim ended up being an incredible solution - the local guide Erin was extremely knowledgeable and saved countless research hours for us deciding where to go and what to do. Plus the seamlessness of having all bookings and transfers handled by them made things very simple. We did the Chilean side, stayed at Patagonia Camp which was incredible in terms of guides for the hikes, service and food. French Valley hike was not to be missed. We would not have thought to do an Estancia tour in Puerto Natales ourselves, which turned out to be a highlight of the trip - horseback riding and seeing sheepherding!

Hotel Reviews

Patagonia Camp

Torres del Paine

Perfect if you want to feel pampered without feeling sterile or luxury devoid of character. And like you're joining a warm community that still gives you privacy. The cost is well worth it, especially given the cost of the other all-inclusive stays in Patagonia.

Authenticity & Character

Boutique-feeling, premium food and drink, and accommodations were rustic luxury - perfect ambiance.

Location

Although it is outside the official park, it has its own lands you can hike exclusively.

Staff

Welcoming, helpful, attentive but not overly so.

Cleanliness & Comfort

Yurts are very premium feeling.

Altiplanico Puerto Natales

Natales

Decent stay, not too much character but clean and simple.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel says hot tub but it is not readily available.

Activity Reviews

Torres del Paine National Park | All Inclusive Patagonia Camp

Torres del Paine

Please see my review in the hotel section.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Patagonia

Make time for this visit if you pass through Puerto Natales! The horseback ride is a must - it's an incredible array of scenery and the horses are delightful. Fun boatride through fjords. The lamb lunch, sheepherding and shearing demonstrations were all spectacular.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Viña del Mar & Valparaiso + Bodegas RE winery stop

Patagonia

Great way to see a bit of Chilean wineries, Valparaiso and Vina del Mar all in one day without our own car! It is a lot of time in the car, but well planned.

Quality of Experience

Guides, Drivers and Staff

Transport

Downtown Santiago Walking Food Tour

Santiago

LOVED our guide Eddie! He was incredibly knowledgeable about history, culture, food, and everything in between. The neighborhoods we walked through were great. The food stops along the way were solid, some better than others and we only tried 3 things.

Quality of Experience

I would make a suggestion - add more variety of food items so that we can try more things especially since this is billed as a food tour and due to the high price point. Split the portion sizes among couples, etc. do help people not be full.

Guides, Drivers and Staff