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Angel Gutierrez

Since I was a kid, all I've been thinking about is traveling the world, I finished University, worked for 1 year, saved money, and started my life as a Digital Nomad which allowed me to live and travel through 17 Different Countries. Now I Live between Chile My Home Country and Ecuador my wife's home country and I am Lucky to Work helping other travelers to come here and visit the region of the world I love the most, South America!

What places and activities do you specialize in?

"Easter Island, Torres del Paine, Patagonia, The Atacama Desert & Uyuni, Santiago and the Wine Region, Puerto Varas, Pucon, Valdivia, "Carretera Austral", Buenos Aires, Iguazu, Lima, Machu Picchu and the Galapagos Islands

Private Tours, Shared Tours, Food Tours, Extreme Sports, Hiking, Diving, Biking, Astronomical Tours, and Navigation Activities."

How did you get involved in travel?

"All my most precious memories are old Family Trips, since I was a kid I have loved traveling. I know that going on a trip is one of the best things that can happen to a human being, that's why I started at a young age to organize trips for my family and friends. when I grew I decided to Study something related to travel, so I studied Tourism & Hospitality which opened many doors to start working in this fantastic industry where I have been part of a work team in Hotels, Travel Agencies, and also as a Tour Guide. It has been a beautiful ride!"

Please share a unique travel experience you will never forget.

"Back in 2019, I had a Trip planned To Canada and USA, it was a road trip from Toronto to Miami. Before flying to Canada I had a 3 -day layover in Peru to meet some friends and family. As the universe works in a mysterious way I lost my flight from Peru to Canada so I stayed in Peru, here I decided to visit Machu Pichu. A week after that I flew to Cusco where I met the Love of my life and had an incredible trip! One of the best of my life. For sure I won't forget this, traveling has given me so much in this life. "

Angel is part of the following groups: Patagonia Travel Agents, Chile Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries

Favorite experiences

Hike to the Base of the Paine Massif

One of the most popular hiking routes in all of Torres del Paine National Park is to the lookout at Base Torres, which sits at the foot of the iconic triple peaks of the Paine Massif. Although it can be completed in less than a day, this hike is strenuous and requires a good level of physical...

One day Inca Trail Machu Picchu

The most famous trek in Peru is the Inca Trail, a five-day hike from Cusco that culminates at the ruins of Machu Picchu. But for those with scheduling constraints, there's one-day, abridged version of this trail that allows folks to experience all the stunning scenery in a mere 24 hours. The tour...

Maipo Valley Wine Experience

The Valle de Maipo (Maipo Valley) is a rich wine-producing region in central Chile. The great thing about this hotbed of viniculture is that it lies just a few minutes from the capital of Santiago, so it's easily accessible on a day trip. This tour covers the history of wine and the almost...

El Calafate to Los Glaciares National Park - Perito Moreno Glacier Trek

Los Glaciares National Park, located in the Santa Cruz province of southern Argentina, covers nearly 1.5 million acres and is home to the Southern Patagonian Ice Field. It's a Unesco World Heritage Site that draws hundreds of thousands of international visitors each year. They come to view some...

Chiloé Island Tour

On the western edge of Chile's Lake District lies Chiloé, a relatively small island well known to Chileans but little visited by outsiders. It's a place steeped in myth and lore, defined by its rugged coastline and rolling green hills dotted with patches of rich Valdivian forest. To get there...

Iguazú Falls - Argentine Side

The famous Iguazú Falls, located at the tri-borders of Argentina, Paraguay, and Brazil, are split into two parts: the Brazilian side and the Argentine side. The latter is a much larger section of the falls and comprises the protected area of Iguazú National Park. There are three circuit routes...

Recent trip reviews for Angel

Santiago tour
Chile | Sep 25 - Sep 25, 2024

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Lauren J.
United Kingdom | Reviewed on Oct 02, 2024
We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in...
Read more

We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in Chile.

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

We didn’t stay here - please see our review and discount the star rating. The survey will not let me proceed without scoring

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 03, 2024

Hi Lauren!!
It was awesome to meet you in Santiago, I had so much fun :)
I hope you can come back someday with a bigger family now!!
I wish you the best in the next couple of months!

Best Regards,
Angel.

Great trip with awesome plan...
Chile | Mar 22 - Mar 30, 2024

S
Srividya R.
Newark, NJ | Reviewed on Apr 11, 2024
Our family had a really amazing trip to Chile. Angel our tour guide was very knowledgeable and was very responsive. We had a packed trip and being a long country we had quite a bit of travel to do. Our trip to Rapa Nui was once in a lifetime one. Angel had chosen good hotels for us, and the tour guides he had arranged were all excellent. We have always been pleased with Kimkim(We used them in the past for Peru) and this time around too they did not disappoint us. We will definitely be using... Read more

Our family had a really amazing trip to Chile. Angel our tour guide was very knowledgeable and was very responsive. We had a packed trip and being a long country we had quite a bit of travel to do. Our trip to Rapa Nui was once in a lifetime one. Angel had chosen good hotels for us, and the tour guides he had arranged were all excellent. We have always been pleased with Kimkim(We used them in the past for Peru) and this time around too they did not disappoint us. We will definitely be using Kimkim again for our next adventures. However if you are going to Chile, Angel is your man!!!

Hotel Reviews
Hotel Costaustralis
Puerto Natales

This is a great location with excellent views. You can walk to a lot of cute restaurants and shopping. The only flip side to this hotel is the noise. You can hear the wind, the traffic down the street and perhaps from the top floor if they are furiously packing. If you are a light sleeper then this might bother you. The second issue is the food. I found it to be so so. But you can easily walk to many restaurants close by. Over all a great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nayara Hangaroa
Rapa Nui

We stayed here for 3 nights. Had an amazing time. The hotel is close to the ocean. Perfect place to just sit and watch the sun set every single day!! Food was great. The staff were very friendly and helpful. I would go back to this hotel at Rapa Nui.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 11, 2024

Thanks for this Srividya!
We are happy you enjoyed your time in Chile!
Thank you very much for all the details specially from Costaustralis it's very helpful.
If you want to plan another adventure with us Atacama is still pending and we also can help plan trips to Ecuador, Bolivia and Argentina.
Say hi to Vinu and Maya!

Best regards,
Angel

Chilean Adventure: Valparaiso, Santiago and RapaNui (Easter Island)
Chile | Mar 25 - Mar 31, 2024

Ellen
Ellen F.
Taos, NM | Reviewed on Apr 09, 2024
From the beginning of planning our time in Santiago with a trip to Easter Island, Angel our travel agent was incredibly responsive. He listened to what we wanted and demonstrated a willingness to adjust mid trip. He responded almost immediately to any questions or concerns. On first day in Santiago we had a full day private tour organized including seeing Valparaiso, Vina Del Mar and a visit to a vineyard. We were met at the port (at the end of our expedition through the glaciers and... Read more

From the beginning of planning our time in Santiago with a trip to Easter Island, Angel our travel agent was incredibly responsive. He listened to what we wanted and demonstrated a willingness to adjust mid trip. He responded almost immediately to any questions or concerns.

On first day in Santiago we had a full day private tour organized including seeing Valparaiso, Vina Del Mar and a visit to a vineyard. We were met at the port (at the end of our expedition through the glaciers and fjords of Patagonia) by our driver Eduardo and an English speaking guide, Consuelo Ibarra. Eduardo was a great driver and Consuelo an excellent guide.

We were able to see and understand Valparaiso through her eyes as she lives here and she provided a great overview of everywhere we visited. Quickly learning our interests she was able to fill us in on history, politics, art and so much more. It was an excellent day and Consuelo provided us with excellent guidance for our second day exploring Santiago including great local vegetarian food, art installations, green space, many places not to miss when visiting Santiago.

After two days based in Santiago we flew to Rapa Nui, (Easter Island).

All of our airport transfers were taken care of and the drivers arrived promptly to pick us up or meet our flights. Additionally our hotel which we really liked, LaReve was in a great neighborhood, and very accommodating. As we would return here for one more day in Santiago they were happy to store our luggage.

On Easter Island we were booked for a private full day tour and a half day tour with our guide Alex, who met us at the airport. Alex was great and despite the wild weather, fog, rain, high winds, we managed to see all the sites with remarkably few tourists. Alex knew how to sequence our visits to each site. He was very knowledgeable. He was also quite thoughtful, orienting us to the Island before dropping us at the hotel so we knew where we could head on our own.

Despite the weather we had an excellent visit to this extraordinary remote historic island.

Our last day in Santiago was Easter and one of our scheduled tour visits the Bahai Temple was closed. Angel helped us rearrange the day and we received a prompt refund for the cancelled tours.

It was a great trip and the perfect addition to our exploration of remote southern Chile.

Activity Review
Explore Viña del Mar, Valparaiso & Wine Tasting in Casablanca Starting from San Antonio In Private
Explore Viña del Mar, Valparaiso & Wine Tasting in Casablanca Starting from San Antonio In Private
Chile

Our guide Consuelo made this tour exceptional. Her deep knowledge of the areas we visited made it very special . The wines we tasted were also excellent. Would have liked more knowledge about the specific wine making processes used here.

Quality of Experience
Guides, Drivers and Staff
Prompt, clean vehicles, good drivers
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 09, 2024

Hi Ellen!
Thank you very much for your kind words :)
My team and I are very happy to read this and see those beautiful pictures, they look amazing
Eduardo & Consuelo are some of the best, It's great you get along with them, also Alex in Easter Island, I will send this to them I'm sure they will like it too!

I hope we can help you plan a new trip in the future, it can be Galapagos, Machu Pichu, Iguazu Falls, and many more! Who knows?

I wish you the best Ellen!
Kind Regards,
Angel.

Fantastic traverse of Chile
Chile | Mar 6 - Mar 20, 2024

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Rhona J.
Hollis, NY | Reviewed on Apr 03, 2024
Angel arranged a fantastic 2 week trip for our party of 6. We had kayaking and hiking guides/outfitters in multiple cities, room for independent hikes, multiple transfers, multiple car rentals, multiple flights, along with varying levels of good to excellent accommodations. Also, we did have one person in our group who had researched our trip extensively and communicated her preferences for us, in creating the end itinerary. Importantly, after our trip, any and all outstanding... Read more

Angel arranged a fantastic 2 week trip for our party of 6. We had kayaking and hiking guides/outfitters in multiple cities, room for independent hikes, multiple transfers, multiple car rentals, multiple flights, along with varying levels of good to excellent accommodations. Also, we did have one person in our group who had researched our trip extensively and communicated her preferences for us, in creating the end itinerary. Importantly, after our trip, any and all outstanding discrepancies with local agencies were resolved via Angel’s communication with them.

Hotel Reviews
Hotel Diego de Velazquez
Santiago

Located centrally in Providencia, only 1.5 blocks away from the metro. The front desk staff and housekeeping were very kind. Buffet breakfast was good. The room was exceptionally small and dated, though it did have a refrigerator, a safe, and an in-wall air conditioner.

Authenticity & Character
Bed linens, comforter with washable cover
Location
Staff
Cleanliness & Comfort
The rooms are just small
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas

Very nice views of the lake and centrally located to downtown. Wood interior large corner suite was very comfortable and clean. A short walk from downtown shops and restaurants. The bar and the restaurant in the hotel, were good with a friendly staff. We did not get the chance to use the gym or pool located across the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The hotel staff, all areas, were very good. Our daily interactions were with the front desk, bar servers and dining room servers. Everyone tolerated our wretched Spanish attempts despite their excellent abilities in English. Amazing views from our room with a view - please choose this option. We stayed in both the non-view room - smaller and only 1 chair, and the view option room - 2 chairs and a table, more spacious … and the view! Utilized the gym and the area for using a mat was quite small with an impossibly large Bosu ball. Wonderful dry sauna and the views from the pool were unending (bubbler loungers were also good!). Food in both the dining room and bar area were excellent. I would come back here. I also liked their natural finishes design esthetic. There were enough public spaces and they were also large enough to feel at peace.

Authenticity & Character
Location
The view of the Masiff and all the nearby rivers. We were there mid-March and the weather was already changing to fall so we had a rainy day stay at the hotel that we welcomed.
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Punta Arenas
Punta Arenas

The staff of this hotel were very kind. The room size was very good with a sea view. And the location was walking distance to the main plaza. Unfortunately, during our brief stay - 3 nights, there was a mold issue in the bath area with a strong smell as the heater warmed up to dry our clothing. The other 2 rooms in our traveling group did not have this issue.

Location
Staff
Activity Reviews
Visit Undurraga Vineyard - Wine Tasting group tour
Visit Undurraga Vineyard - Wine Tasting group tour
Santiago

We had an excellent tour by … urghh, will comeback and include her name, included walking the regular vineyard and sampling a variety of grapes off the vine. Their separate sample grape garden, with a large variety of grapes in a relatively small area, was also a nice tasting comparison. And, after viewing the cask rooms and the mini museum, the tasting was well conducted- enjoyable. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Our tour guide was excellent
Transport
Very comfortable van
Half Day Kayaking in Llanquihue Lake
Half Day Kayaking in Llanquihue Lake
Puerto Varas

We didn’t kayak in the lake, though we briefly visited it. Instead, we kayaked through a canal like estuary with lovely weeping willows and bird wildlife.

Quality of Experience
Dampened, literally, by leaking spray skirt and lack of provided non-dirt area to change into dry clothing. The estuary was great and unexpected.
Guides, Drivers and Staff
Transport
Short drive of approx 15” from downtown.
Climbing Cerro La Picada
Climbing Cerro La Picada
Puerto Varas

Because of a late evening arrival, where our guide was patiently waiting at the hotel to brief us, we opted to forego a volcano summit for more sleep! Instead, we left later in the morning, 08:00, and hiked to the saddle between the two volcanos of La Picada and Ornos. I highly recommend this hike and the guide company. And, they make a delish sandwich. There was a big variety in the terrain we crossed and just beautiful views though not in the distance due to mist. I especially liked the new experience of hiking/gliding down some volcanic dirt/sand. We were also able to see Todos los Santos lake, as the weather cleared for a bit.

Quality of Experience
Exceptional views
Guides, Drivers and Staff
Very nice and informed
Transport
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas

It is a bit of a drive but the van is comfortable and the ferry crossing a nice break in the driving. The penguin reserve was very good and interesting. I recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Agua Fresca Bay Kayaking
Agua Fresca Bay Kayaking
Punta Arenas

We had a wonderful kayak outing with Claudia and her team. The water was incredibly calm and we were repeatedly told this was the exception. There were dolphins in the distance, apparently attracted by the motor of the dinghy. The tea and snack afterward, in the cozy dining room, were very nice after being on the water. Enjoyed hearing a bit about the settlers of the region. I would recommend doing this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 03, 2024

Hi Rhona!
Thanks for this Amazing review!!
I'm so happy the whole group had a great experience traveling in Chile!
I hope we can plan another vacation for you, maybe Ecuador :)
Thanks again for trusting us with this adventure, all our time is grateful for this opportunity
See you soon Rhona!

Best Regards,
Angel.

Chile - Beautiful people, beautiful places, fantastic food!!
Chile | Mar 6 - Mar 20, 2024

Becky
Becky R.
Clayton, MO | Reviewed on Apr 03, 2024
Thanks to our local specialist, Angel, we had an amazing, fun-filled trip to the beautiful country of Chile. There were 6 of us on the trip and we bombarded Angel with incredible detail on what we wanted to do. He took care of us before, during and after our trip. It was amazing how it all came together. We were taken care of by local guides every step of the way and Angel was always available and checking in with us. First, we traveled to the beautiful city of Punta Arenas where we... Read more

Thanks to our local specialist, Angel, we had an amazing, fun-filled trip to the beautiful country of Chile. There were 6 of us on the trip and we bombarded Angel with incredible detail on what we wanted to do. He took care of us before, during and after our trip. It was amazing how it all came together. We were taken care of by local guides every step of the way and Angel was always available and checking in with us.

First, we traveled to the beautiful city of Punta Arenas where we did a kayak tour on the Strait of Magellan (loved our guide, Claudia). We also did an all day tour to Tierra del Fuego to see the king penguins. Our tour guide, Ferdinando, added in a wonderful side trip to have lunch at this delightful cafe. The stew was so good! And he also took us on a side tour so we could see the flamingos.

Next stop was Torres del Paine where we stayed at Rio Serrano. What a wonderful place! We upgraded to suites with incredible views of the massif especially at sunrise!. We paid for the all-inclusive package and the staff delivered on that with a 5 star rating! At Torres del Paine, we did a kayak tour to Grey Glacier. It was a beautiful calm day. And we really enjoyed our guides! We also hiked several trails in the parque...we hiked to the Cuernos Lookout and the Mirador Base Las Torres...the latter was one of my biggest highlights of the trip. So epic! My husband also did a private fishing guide tour and had a blast. He caught 7 brown trout...thanks to Sebastian, his guide, for finding the sweet spot to fish! Thank you to our local guide, Jose, who ensured everything went well for us during this special part of our 14 day trip.

From here we went to Puerto Varas. We did a guided hike tour of Mirador Cerro La Picada with some great views of the Osorno Volcano and Lago Todos Los Santos. It was fun coming down the mountain on volcanic sand! We could not have done this hike without our awesome guides, Jose and Eduardo. We probably would have gotten lost! Thank you, Angel, for also ensuring we got the most magnificent suites at Hotel Cabana del Lago! The views from our room of the double rainbows on the lake were spectacular! Hotel Cabana del Lago is a great service-oriented hotel. A special thank you to Rafael, our local guide. Upon our departure from the hotel, our rental car completely malfunctioned. Rafael was able to work with the rental car company and a taxi service to ensure we all got to the airport on time.

We ended our trip in Santiago...thanks to Jose (aka Pepe) for all of his help at the airport on arrival and departure, for getting us to the Undurraga Winery for a great tour and for recommending Baco restaurante for dinner!

The Chilean people are very special. They are so kind and genuine. We felt so welcome in their country. Given so many of them also speak English, it was so much fun to practice my Spanish with them.

I would highly recommend kimkim to anyone looking for a memory of a lifetime. To the people at the kimkim home office, to Angel tending to our every need, to the local guides helping us throughout the trip....my husband and I say Muchas Gracias!!!

Hotel Reviews
Hotel Diego de Velazquez
Santiago

This is clearly a hotel in the city. We were in a very small room. The air conditioner was cold but hard to manage not being blown out in the middle of the night. Front desk staff were very courteous. Location was good.

Authenticity & Character
Location
Safe area.
Staff
Front desk always eager to help. Breakfast help very courteous.
Cleanliness & Comfort
Rooms need some upgrading. Not sure about the comforter on the bed....probably needed a good cleaning. Doors to shelves did not easily slide. They would be better off taking the doors off the tracks completely.
Hotel Diego de Almagro Punta Arenas
Punta Arenas

The front desk people were great. Rooms were clean. Great views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas

The 10th floor suite with the panoramic view of the lake was awesome. The clouds were hanging over the volcano most of the time, but we got an extra treat....a view of the double rainbow over the lake. The restaurant service was very good. They made my birthday special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing suite.
Hotel Rio Serrano
Torres del Paine

Wonderful service, wonderful staff, great food, the suites with the view of the mountains are superb! The spa was icing on the cake...especially on one of the rainy days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Undurraga Vineyard - Wine Tasting group tour
Visit Undurraga Vineyard - Wine Tasting group tour
Santiago

It was a good tour but I was not feeling well that day. But really interesting.

Quality of Experience
Guides, Drivers and Staff
Very knowledgable.
Transport
I wasn't feeling well so wasn't in the mood to be in a van.
Climbing Cerro La Picada
Climbing Cerro La Picada
Puerto Varas

Loved the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly Fishing in Torres del Paine
Fly Fishing in Torres del Paine
Torres del Paine

Exceptional. Sebastian was great. Good guy.

Quality of Experience
Food
Guides, Drivers and Staff
Genuine human being. Great fisherman. He knows his work.
Transport
Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel
Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel
Chile

Loved our guides. Great calm water day.

Quality of Experience
Guides, Drivers and Staff
Transport
crowded boat
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas
Quality of Experience
Guides, Drivers and Staff
Transport
Agua Fresca Bay Kayaking
Agua Fresca Bay Kayaking
Punta Arenas

Loved our guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 03, 2024

Becky!
I'm very happy to read all this :)
Thank you very much for taking your time and sending so many details we appreciate it so much.
I'm glad everything went as planned and we fulfilled your expectations for your trip to Chile! My team & I are very helpful for your kind words Becky, I know we will meet somewhere soon.
It was great working with you to plan this adventure!

Best Regards,
Angel.

To Chile with Angel!
Chile | Mar 6 - Mar 20, 2024

Christine
Christine B.
Germantown, MD | Reviewed on Mar 26, 2024
We were very pleased using Kimkim on our recent trip to Chile. Typically we do our own bookings but chose an online agency for Chile due to "all the moving parts" involved in this group trip of 3 couples. Kimkim's website was easy to use and informative, providing useful information such as seasonal weather for the regions visited. Our travel guide, Angel Gutierrez, was exceptional throughout the entire process, not only before but during and after the trip! He responded quickly to... Read more

We were very pleased using Kimkim on our recent trip to Chile. Typically we do our own bookings but chose an online agency for Chile due to "all the moving parts" involved in this group trip of 3 couples. Kimkim's website was easy to use and informative, providing useful information such as seasonal weather for the regions visited.

Our travel guide, Angel Gutierrez, was exceptional throughout the entire process, not only before but during and after the trip! He responded quickly to emails during the planning process using excellent English. During the trip when we experienced a couple glitches with car rentals, his response was immediate, and I mean IMMEDIATE! In each region we visited, from Punta Arenas to Torres National Park, to Puerto Varas in the Lake District, and then to Santiago, Angel provided us with a reliable local English-speaking guide and private transportation. There was no waiting on drivers for hotel transfers or on day tours, with them typically arriving 10 minutes ahead of schedule.

The tour guides all spoke excellent English. I would like to give a shout-out to 2 of the regional guides: Jose (Pepe) in Santiago who bought a bottle of water for me on the scheduled wine tour when I forgot mine, and to Rafael in Punta Varas who quickly rescued us when a rental car did not function and got our entire group to the airport on time.

The only area of improvement I would suggest is in the timeliness of lodging bookings. This trip was almost a year in planning, with the down payment made 9 months before the date of departure. This may have been due to company policy, but to my knowledge the lodging was not booked until the final payment occurred 2 months before departure, resulting in us not getting some of the rooms of our choice. However, Angel and the hotel managers did provide us with excellent accommodations.

If you are planning a vacation to South America, and especially if to Chile and Ecuador, do yourself a favor and request Angel Gutierrez at Kimkim. He is the best!

Warm regards,
Christine Becker

I

Hotel Reviews
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Punta Arenas
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Velazquez
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Undurraga Vineyard - Wine Tasting group tour
Visit Undurraga Vineyard - Wine Tasting group tour
Santiago

Highly recommend Undurraga tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kayaking in Llanquihue Lake
Half Day Kayaking in Llanquihue Lake
Puerto Varas

Loved the Laguna El Encondido!

Quality of Experience
Guides, Drivers and Staff
Transport
Climbing Cerro La Picada
Climbing Cerro La Picada
Puerto Varas

Very knowledgeable and safe guides

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel
Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel
Chile

very knowledgeable and safe guides

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas

Long day but knew this beforehand. Tierra del Fuego very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
lunch at small village was scrumptous!
Agua Fresca Bay Kayaking
Agua Fresca Bay Kayaking
Punta Arenas

They provided excellent gear.

Quality of Experience
Guides, Drivers and Staff
did a briefing the evening before
Transport
they arrived early
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 27, 2024

Dear Christine,
Thank you very much for leaving your review with so many details I love it!
I will share this with Pepe and Rafael I'm sure they will be glad to read this too :)
I will be waiting to meet you next time in Ecuador im sure you will love that trip too!

Warm regards,
Angel

Our driver Edwardo was really good with traff...
Chile | Mar 11 - Mar 14, 2024

Larry
Larry H.
Brooks, CA | Reviewed on Mar 15, 2024
Our driver Edwardo was really good with traffic and on time always.
Our English speaking guide Ignacio was pleasant and knowledgeable.
However for experienced world travelers like us Santiago was just a big city with traffic congestion and smog.
The all day process up to the reservoir and back was a total waste of our day. Unless you have never been to high mountain lakes with snow topped mountains surrounding this is certainly not worth the time and rough road.
Thank you for...
Read more

Our driver Edwardo was really good with traffic and on time always.
Our English speaking guide Ignacio was pleasant and knowledgeable.

However for experienced world travelers like us Santiago was just a big city with traffic congestion and smog.
The all day process up to the reservoir and back was a total waste of our day. Unless you have never been to high mountain lakes with snow topped mountains surrounding this is certainly not worth the time and rough road.
Thank you for services
Larry and Sue

Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

We took this tour to end the day at our cruise ship to leave Chile. It was perfect for that reason alone. This was the best part of the 4 day trip to Santiago region. Beautiful coastal area. Vina Del Mar reminded us of southern France and the French Riviera.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Cajón del Maipo: excursion to Embalse El Yeso from Santiago
Tour to Cajón del Maipo: excursion to Embalse El Yeso from Santiago
Chile

Too long and rough roads for any one who has seen high mountain lakes with clear waters.

Quality of Experience
Guides, Drivers and Staff
Transport
Concha & Toro Wine Tasting Tour
Concha & Toro Wine Tasting Tour
Chile

We live in California wine country and this is right up there with our best, and certainly much older history.

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago  Walking City Tour
Santiago Walking City Tour
Santiago

If you have already traveled Europe you find this just okay.

Quality of Experience
Guides, Drivers and Staff
Edwardo the driver was great in traffic to get us around faster than others.
Transport
Very nice private minivan.
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 15, 2024

Hi Larry!
Thank you so much for your feedback!
I am happy you liked Eduardo and Ignacio's services!
Thanks for letting me know about your experience especially in "Embalse el Yeso" This is very helpful so we can keep improving our services, I hope you will enjoy your cruise :)
Thanks for trusting us with your trip to Santiago & Surroundings.

Best Wishes,
Angel.

Chile - amazing vacation!
Chile | Feb 14 - Mar 1, 2024

D
Daniela I.
Canada | Reviewed on Mar 10, 2024
Our Chile vacation was amazing. The itinerary proposed by Angel covered Chile from north to south, from amazing Atacama to beautiful Patagonia.
The trips suggested by Angel were all great and perfectly organized. He was also very receptive to our requests and tailored the trips accordingly.
Angel provided help on the spot when any issues arose.
Everything was impeccably organized (internal flights, bus/car rides, local guides...).
We look forward to taking another trip organized by...
Read more

Our Chile vacation was amazing. The itinerary proposed by Angel covered Chile from north to south, from amazing Atacama to beautiful Patagonia.
The trips suggested by Angel were all great and perfectly organized. He was also very receptive to our requests and tailored the trips accordingly.
Angel provided help on the spot when any issues arose.
Everything was impeccably organized (internal flights, bus/car rides, local guides...).
We look forward to taking another trip organized by Angel!

Hotel Reviews
Park Inn by Radisson Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Punta Arenas
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Santiago
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile
Full Day Tour to Chiloe  - The Island of the Legends
Full Day Tour to Chiloe - The Island of the Legends
Puerto Varas
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile
Transfer to Santiago Airport for your flight to Puerto Montt - Transfer to Puerto Varas
Transfer to Santiago Airport for your flight to Puerto Montt - Transfer to Puerto Varas
Chile
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Dolphins Watching - From Punta Arenas
Dolphins Watching - From Punta Arenas
Punta Arenas
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile
Baltinache Hidden Lagoons and Vallecito(magic bus).
Baltinache Hidden Lagoons and Vallecito(magic bus).
Chile
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 11, 2024

Hi Daniela!
Thank you very much for all the feedback and your kind words.
It was great to have you in Chile!
You have a lovely family, I am happy to hear everyone enjoyed the trip :)

It will be my pleasure to help you organize a new adventure! Looking forward to it too!
I know we will meet somewhere soon, it might be Canada, Ecuador, or who knows!

Best Regards,
Angel.

A fantastic and memorable trip to Chile
Chile | Feb 15 - Mar 3, 2024

D
David F.
United Kingdom | Reviewed on Mar 09, 2024
This was our first time using Kim Kim and the service that Ángel provided and the care and attention to detail was excellent.
He proposed an itinerary that enabled us to see the best of Chile and a range of trips and tours that were tailored to our interests and was flexible when we wanted to add some alternatives.
The tours and excursions suggested were all of greag quality and highly informative . We particularly enjoyed the experiences in the Atacama Desert and on Easter Island. The...
Read more

This was our first time using Kim Kim and the service that Ángel provided and the care and attention to detail was excellent.
He proposed an itinerary that enabled us to see the best of Chile and a range of trips and tours that were tailored to our interests and was flexible when we wanted to add some alternatives.
The tours and excursions suggested were all of greag quality and highly informative . We particularly enjoyed the experiences in the Atacama Desert and on Easter Island. The connections/logistics provided were all extremely reliable and the hotels excellent. Angel was on hand and extremely attentive for the entire trip and responded quickly to some last minute additional requests and dealt effectively with a few small trouble shooting islands.
In general we were extremely impressed with the service and information from Kim
Kim and would highly recommend them. We shall use them again for our next trip

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

A very comfortable clean and modern hotel with excellent services - close to the bustle of San Pedro but nicely quiet and secluded

Authenticity & Character
A more modern and luxurious hotel from the range of options in Atacama
Location
It feels a little outside the main part of town which can be quite noisy. It has a quiet and secluded location but is a short walk from the restaurants and bars
Staff
Lovely staff especially those working at the reception over night - a lot of tours end late or begin very early in the morning and they were very helpful
Cleanliness & Comfort
Very very clean. They have a lovely pool which is just perfect to come back to after a dusty desert tour
Hotel Gomero
Hanga Roa

This was an absolutely wonderful hotel - it is family run by lovely staff who were so helpful and really made our visit special. The garden and grounds are beautiful with sculptures. murals and gorgeous tropical plants and flowers with a pool, which gives so much character and is a lovely place to rest after touring around. I highly recommend staying here - it is a magical hotel on a magical island!

Authenticity & Character
Full of local sculptures, art and plants
Location
Very near the town centre and the airport
Staff
This is a family run hotel - they are all so friendly, helpful and seem to love their jobs
Cleanliness & Comfort
Lovely rooms with beautiful touches
Activity Reviews
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

It’s a great experience to go out to desert in total darkness and see the sky lit up with bright stars and look through a telescope at some of the planets.

Quality of Experience
Guides, Drivers and Staff
Transport
Cochamo Town and Termas del Sol - Relax at the Hot Springs
Cochamo Town and Termas del Sol - Relax at the Hot Springs
Chile

If you have been doing a lot of tours or trekking in Chile - this is a lovely time to relax and unwind in the beautiful setting of the hot springs. It is quite a long and scenic drive to get there, but it is worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island

This is a must- do tour taking in some of the most unforgettable sights of the island. Our guide Sebastian was very informative and entertaining - he responded to lots of questions and has a wealth of knowledge beyond the key points of the tour

Quality of Experience
The most memorable sights on Easter Island
Food
The lunch at the restaurant provided was delicious!
Guides, Drivers and Staff
Sebastian was a fantastic guide and hugely informative
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 09, 2024

Hola David!
Thank you very much for your review, I'm very happy to hear our service was helpful and now you have many beautiful memories from your trip to Chile.
Planning a last-minute trip to Easter Island in February was quite a challenge! I'm so glad it was worth the effort :)
I will see you for your next adventure to Argentina, Ecuador Colombia, or Perú!

Kind regards,
Angel

Chile from north to south
Chile | Feb 14 - Mar 1, 2024

B
Bianca V.
Romania | Reviewed on Mar 02, 2024
We loved our trip and having everything perfectly setup by Angel was a blessing, made everything so much easier than if we would’ve been on our own. Atacama was spectacular, so was Patagonia. All guides were very knowledgeable and friendly, tours were so much better when u have someone who can give u all details. Hotels are lower quality vs what one with European experience might expect. Thank you, Angel! Read more

We loved our trip and having everything perfectly setup by Angel was a blessing, made everything so much easier than if we would’ve been on our own. Atacama was spectacular, so was Patagonia. All guides were very knowledgeable and friendly, tours were so much better when u have someone who can give u all details. Hotels are lower quality vs what one with European experience might expect. Thank you, Angel!

Hotel Reviews
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales

Really nice, only thing that it’s 3km out of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Punta Arenas
Punta Arenas

Nice ocean view rooms, hotel looks old and not well maintained. Awful bathroom with shower splashing around. Beware of reception asking for additional credit card.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn by Radisson Puerto Varas
Puerto Varas

Not a good one, not so clean, awfull bathrooms. To be avoided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Great rooms, especially the new part, the Refugio. Avoid their restaurant, average food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Santiago
Santiago

AC in all rooms making awful noise, bathrooms and showers shpuld be updated, they look they’ve been last setup in the 90s. Otherwise all personnel quite nice and friendly, very good neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dolphins Watching - From Punta Arenas
Dolphins Watching - From Punta Arenas
Punta Arenas
Full Day Tour to Chiloe  - The Island of the Legends
Full Day Tour to Chiloe - The Island of the Legends
Puerto Varas

Boring, too long in the bus to Castro and back

Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile
Baltinache Hidden Lagoons and Vallecito(magic bus).
Baltinache Hidden Lagoons and Vallecito(magic bus).
Chile
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Highly dependent on weather and moon. Ours not a good experience.

Quality of Experience
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 02, 2024

Hi Bianca!
Thanks for your Review it's very constructive so we can keep improving our service :)

It was great to have you in Chile with us, I am glad you had a nice experience Exploring my home country. I understand your experience with hotels could be better I appreciate all your comments.
I hope Toma learned much about Chile and our Culture and you can all come back to visit again one Day. My Team and I are all grateful to have such a lovely family to visit us!!

Best Regards,
Angel.