Responsible Travel S.A.

Our trip was incredible - the experiences Angel planned were amazing, including an authentic Asado BBQ meat tasting with the best steak I've ever had, a Tango Show, some incredible hikes with excellent local guides and stunning views, and a tour to interact up close with penguins. I learned so much about the areas we visited, and it was the perfect activity level for our group. We had regular communication with our local experts throughout the trip, which was very helpful. Thanks so much, Angel!!

Hotel Reviews

Natalino Hotel Patagonia

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lennox Buenos Aires

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

Authenticity & Character

Location

beautiful view of Lake Argentina

Staff

Cleanliness & Comfort

45 by Director

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Authenticity & Character

Location

Staff

Carlos was wonderful, but otherwise many of the staff were not friendly or accommodating.

Cleanliness & Comfort

Clean but the walls were paper thin - you could hear EVERYTHING from other rooms, the lobby... I could even hear the treadmill from the fitness center from my room (on a different floor).

Activity Reviews

Visit to Santa Rita Vineyard + Optional Lunch at Doña Paula Restaurant

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

San Telmo Tango Show and Dinner.

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

There was a bit of a snafu with the driver, but Angel and the local experts were quick to remedy.

Visit the most Famous Neighborhoods in Buenos Aires - City Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Live Cooking & Meat Tasting Menu

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Native Experience- Lakes and Caverns

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Perito Moreno Glacier - Full Day Tour

El Calafate

Dany was the best!!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day El Chalten - Trekking Fitz Roy View Point

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Condor lookout Horse riding - Laguna Sofia & Cerro Benitez

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

We had an incredible experience travelling to Argentina and Chile. The activities planned were perfect for our group - including dinner/show reservations, cave tours, hiking, penguin excursions, and more. Our guides for the hikes were fantastic. The travel arrangements were generally well communicated, and our drivers were friendly and pretty punctual. Overall, it was a wonderful trip!

Our trip to Chile was amazing and so much of that is thanks to the exceptional people who guided and supported us at each stop.

Camila, our main organizer, deserves special recognition. Her attention to detail, responsiveness, and genuine care shaped the entire experience. Every transfer, tour, and connection felt effortless because she was always one step ahead. You could feel how much pride she takes in showcasing her country, and it made all the difference. She was also very patient and worked hard to get the itinerary just right.

We were also fortunate to have wonderful local guides throughout the trip. Each one brought their own personality, expertise, and passion for Chile’s landscapes, culture, and history. Whether we were exploring cities, tasting incredible food and wine, or taking in the natural scenery, our guides made every moment richer and more meaningful. Shout out to Ignacio and Jennifer who showed us around Santiago and out to the coast, Marco who spent the day with us at the geysers and desert and has a great passion for the country and photography, and every other tour was great! We appreciated and genuinely enjoyed our time with each guide. There's no part of the trip we wouldn't recommend!

It's a lot to pack in 11 days, but Camila made it possible!

Chile is a far away destination so I searched and decided to try out KimKim and get to work with Francisco. I loved that the tours and transfers were setup with such ease and every tour was very organized with the friendliest people. Communication before and during the trip was all done very simply through the KimKim site or WhatsApp. Some of the favorite tours in Chile were the Valparaiso/Vino Del Mar/Winery, Grey Glacier, and of course the highlight was the Base of the Torres hike. The weather also cooperated for the most part the entire week we were there—the wind is absolutely not a joke either.

We used Kimkim to help plan a one-week adventure in Chile, and honestly, it was one of the best travel decisions we’ve ever made.

From the very beginning, the process felt easy and collaborative. We went back and forth with them on what we thought we wanted to do, and they did all the heavy lifting — researching, suggesting better options, and refining the plan until it was exactly what we were excited about. They weren’t just plugging in generic activities — they were actively improving our ideas.

Once the trip started, the experience got even better.

Riwal and Alex were incredible. They were always available on WhatsApp and responded quickly any time we had a question, needed help, or wanted suggestions — even for things like restaurant recommendations. At one point we accidentally left our phone at a hotel, and they jumped right in and coordinated everything to help get it back to us. That kind of support takes the stress out of travel in the best possible way.

It felt less like dealing with a travel agency and more like having extremely competent friends on the ground in Chile who actually had our backs.

If you want a trip that feels thoughtfully planned, flexible, and fully supported while you’re traveling — Kimkim is absolutely worth it. We would use them again without hesitation.

Highly recommended.

Hotel Reviews

Hotel Borde Luz

Pucon

A bit dated but well managed and cute

Authenticity & Character

Location

In between cities

Staff

Cleanliness & Comfort

Bed needs replaced

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Villarica Volcano Ascension

Pucón

Hardest thing I’ve ever done. Be in shape and bring lots of nutrition and water. It was great. Guides were helpful and made it fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Rafting on the Petrohue River

Puerto Varas

Quality of Experience

Guides, Drivers and Staff

Transport

Mountain Bike Osorno Volcano, Paso Desolacion Trail

Puerto Varas

Quality of Experience

Guides, Drivers and Staff

Transport

What a beautiful country Chile is and our two week trip was amazing and hassle free primarily due to the assistance of Camila with whom we interacted over a period of few weeks to come up with a perfect itinerary. Without her guidance, knowledge and input, it would have been difficult to plan a two week trip.

Once the trip started, on the ground support team of Riwal and Dayana ensured that we had up to date information of the plan for the day, and if there was any question, they both were available for immediate resolution. We did not encounter any issue at all that needed them to step in, which is a good sign in itself.

Overall, we are very happy with how everything went well for this vacation leaving us with beautiful memories of a lifetime.

Activity Reviews

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

It was a tough 14 mile one day hike but seemed manageable thanks mainly due to the guides who ensured our safety, provided adequate support, made the long hike enjoyable by sharing information, lot of water breaks. At one particular pass, we were up in the mountain with a steep drop on one side and the wind gusts were really strong. The guides helped us navigate through that pass using ropes, which made it a lot safer for everyone to continue our hike. I appreciated this a lot.

Quality of Experience

Beautiful landscape, lot of scenic spots.

Food

Nutritious food, made sure my wife who is a vegetarian, the food met her needs.

Guides, Drivers and Staff

Very friendly, knowledgeable guides who ensure we not only enjoyed this long hike but we completed it safely.

Transport

Pick up and drop off was door to door!!!

Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour to Chiloe - The Island of the Legends

Puerto Varas

The island of Chiloe was a full day trip exploring some of the churches built on the island. However, the trip seemed long and not that interesting. Knowing what I know now, I would have skipped this tour and done something different.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

Quality of Experience

Food

They offered wonderful breakfast and lunch, all of which they carried with them in coolers and made a picnic setting. Food was good, tasty and plenty for everyone. No corners were cut.

Guides, Drivers and Staff

The guide Limon was phenomenal, very knowledgeable, helpful. Always smiling and giving us required information at all the stops. Allowing us plenty of opportunity to take pics and many times offering to take family pics for us. What a wonderful guide she is.

Transport

Astro Fotografia

Chile

It was a full moon night and the provider knew we would not be able to do any star gazing given the brightness of moon light. So they should have actually canceled the tour and refunded the money. Instead they did take us on the tour to show one planet and share some information about couple constellations, however, this is not what we were hoping to see or what the Atacama night sky tour is famous for.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to "Valle de la Luna " - Morning tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Riwal did a great job, though he faced some challenges due to weather and a hotel situation; he found us options and kept us well-informed. W The entire family enjoyed our trip and will look to book our next family vacation through kimkim.

Hotel Reviews

Hotel Bellavista

Puerto Varas

Beautiful hotel, excellent staff who were curious about how our stay was going and made sure we had whatever we needed to enjoy it. Breakfast service was fantastic, and the staff were very polite and accommodating. Location was great to walk to restaurants, the shoreline, and the city center for shopping. The view was the best part! WOW!

Authenticity & Character

Location

Easy to get downtown and to the waterfront for restaurants and shops.

Staff

Cleanliness & Comfort

squeaky clean and super comfy

Iorana Hotel

Hanga Roa

We had the pleasure of staying during New Year's, and the staff was excellent. They were always asking us if we needed anything to make our stay enjoyable. The rooms were nice and clean. The location was away from the town, but we got to explore some hiking trails around the shoreline. We were a minor concern because of the flight path, but there were a few flights each day, most during midday when we were out and about on the island. The pool was a little green and seemed out of order, so we spent more time at the beach than at the pool.

Authenticity & Character

Location

Further away from town, about a half-mile walk to the main street. We were able to rent a car and enjoy the whole island, which made it even better. There are a few hotels closer to the city center, but they do not offer the views and sunsets available at Iorana.

Staff

the staff was excellent. They were always asking us if we needed anything to make our stay enjoyable

Cleanliness & Comfort

Hotel Lady Florence Dixie

Puerto Natales

Not a welcoming front desk presence. Did not have hot water for the first 3 days staying at the hotel. Was told it was a regional issue, not a hotel issue (for hot water?) Once we did get water, it was lukewarm at best. The hotel was doing renovations during our stay and did not mention it, which was the real issue, as work crews were installing new water heaters that lay throughout the hallways. The rooms were designed like a cheap motel with paper-thin walls. The single person working the breakfast service was the only positive, inviting person. The location was pretty good, but there are a few other options nearby that may be better.

Authenticity & Character

it was a small and quaint hotel but had trash and building supplies throughout the hotel as they were going through a remodeling and failed to let the team know that was an issue.

Location

The location was OK, located near the central plaza, restaurants, and shops. There were other hotels that were closer to the water that may have be more inviting.

Staff

Cleanliness & Comfort

it was a small and quaint hotel but had trash and building supplies throughout the hotel as they were going through a remodeling and failed to let the team know that was an issue. Hot water is must, cannot believe in the weather environment, the hotel was ok with their guess not having hot water to clean themselves.

45 by Director

Santiago

Very modern hotel, clean and comfortable. Tranquil rooms.

Authenticity & Character

Location

Staff

where most of the staff we delt with were helpful and accommodating. There was one late night front desk individual who was not helpful and projected a feeling we were not welcome and annoyed we were there for such a late check in.

Cleanliness & Comfort

super clean and modern

Activity Reviews

Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano

Chile

Our guide was very knowledgeable and was awesome.

Quality of Experience

Our guide made the experience special

Guides, Drivers and Staff

Victor was great and we had a lot of great conversations

Transport

Van was clean and very comfortable

Torres del Paine National Park - Private Panoramic Tour

Chile

Hampered by the weather, but we had a small window where the clouds parted, and we could see the mountain tops. Nacho, our guide, was great, very knowledgeable and inquisitive about if we were enjoying or stay.

Quality of Experience

The environment was incredible and very beautiful. We were able to experience the mountains, glaciers, incredible waters, pumas and other wildlife, and most of all - the WIND!

Food

We had sack lunches from the hotel, which was poor soggy sandwiches and random bagged snacks.

Guides, Drivers and Staff

Nacho was the best, it was great to hear his stories.

Transport

the terrain is a little rough, Nacho had a nice vehicle but was defiantly effect by the rough environment.

I had an excellent experience with this travel company during my trip to Chile.
They truly understand what tourists are looking for and plan the trip accordingly, with great attention to detail.

They were always available and in constant contact with me 24/7, which made the whole journey smooth and stress-free.
They were also very flexible, accommodating changes and requests without any issues.

Thanks to their professionalism and support, the trip was perfectly organized and enjoyable from start to finish.
I highly recommend them to anyone planning to visit Chile.