Chile Travel Agents

We spent three weeks exploring Chile (north, south, center and Easter Island). All of this was booked through kimkim. As kimkim relies on third party tour operators, you can imagine that there can be a few hiccups here and there, but it's how our personal representative (Jesse) handled those hiccups that was most impressive. Any time we had a question, request or concern, she was there to help. Having Jesse every step of the way was like having a guardian angel watching over us. We would... read more

We spent three weeks exploring Chile (north, south, center and Easter Island). All of this was booked through kimkim. As kimkim relies on third party tour operators, you can imagine that there can be a few hiccups here and there, but it's how our personal representative (Jesse) handled those hiccups that was most impressive. Any time we had a question, request or concern, she was there to help. Having Jesse every step of the way was like having a guardian angel watching over us. We would definitely recommend kimkim for planning and booking a Chile vacation.

Hotel Reviews

Apart Hotel Valle Exploradores

Puerto Río Tranquilo, Aysen

Small hotel, with a slight language barrier with the staff, however, very friendly and brings breakfast to your room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cabo De Hornos

Punta Arenas

Upscale Boutique Hotel with a very nice restaurant in the heart of the financial district of Punta Arenas.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Santiago - Airport Terminal

Santiago

It's literally AT the airport, but no airplane noise!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Taha Tai

Easter Island

Nice hotel, close to all of the restaurants and our activities!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Renaissance Santiago Hotel

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cumbres San Pedro

San Pedro de Atacama

Lovely resort hotel, not exactly downtown. The hotel has a shuttle that stops at 9 PM. Overall good experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

We were there for four nights. The breakfast is a very nice breakfast. I would make sure you have breakfast and bring snacks and lunch if you're doing the Torres del Paine hike.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Stargazing Tour

San Pedro de Atacama

The stargazing tour was changed to moon gazing due to the weather and lack of stars. The tour was eventually canceled, but a refund was received.

Quality of Experience

Guides, Drivers and Staff

Transport

Marble Caves Boat Tour

Chile

The original tour operator closed for winter, but an alternative tour was found. Nice private experience on the boat tour, exploring the unique marble caves.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in the Magellan Strait

Chile

The tour was canceled due to weather conditions and replaced with Punta Arenas City Tour. The city tour was basic and overpriced compared to the original kayaking tour. The city tour included visiting a hill for a panoramic view and a short tour of a cemetery.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

Extremely challenging hike and the guide's pace was very fast. Some participants struggled with the pace and intensity of the hike. We suggest bringing breakfast/snacks for the hike due to its demanding nature.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Orongo Morning Tour and Ahu Akivi Afternoon Tour

Easter Island

Great experiences exploring the history and culture of Easter Island. We enjoyed the excursions and the opportunity to see the unique moai statues up close.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Viña del Mar & Valparaíso

Santiago

We enjoyed the tour, exploring the vibrant coastal cities of Viña del Mar & Valparaíso!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike in Torres del Paine National Park

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat Trip to Glacier Grey

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Rano Raraku and Anakena Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to the Atacama was fantastic! We appreciated all the interaction prior to and during the trip :)
The scenery was absolutely incredible and we enjoyed meeting lots of people from around the world. Each of our guides were lovely, full of knowledge and expertise. We would highly recommend visiting! read more

Our trip to the Atacama was fantastic! We appreciated all the interaction prior to and during the trip :)
The scenery was absolutely incredible and we enjoyed meeting lots of people from around the world. Each of our guides were lovely, full of knowledge and expertise. We would highly recommend visiting!

Hotel Review

Hotel La Casa de Don Tomás

San Pedro de Atacama

Authenticity & Character

Efforts to take an eco friendly approach

Location

Great central spot

Staff

Everyone was so helpful and friendly

Cleanliness & Comfort

Activity Reviews

Valley of the Moon Tour

San Pedro de Atacama

Enjoyed the tour with a great guide - incredible introduction to the atacama!

Quality of Experience

Guides, Drivers and Staff

Transport

Stargazing Tour

San Pedro de Atacama

This was an absolutely amazing trip - not a long drive and such a special evening. Our guide was incredible with his knowledge and thank you so much for our photograph of the night sky

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Canyon Trek

San Pedro de Atacama

Súper chilled time with our guide who was friendly with great energy Beautiful and unique scenery

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Amazing guide and interesting tour Beautiful scenery and worth getting up early for!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour of Tatio Geysers

San Pedro de Atacama

Great tour but a very early start!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cejar Lagoon, Ojos del Salar & Tebenquiche

San Pedro de Atacama

Such a beautiful tour to end our trip - fabulous experience swimming in the salt water lagoon!

Quality of Experience

Guides, Drivers and Staff

Transport

I had an amazing experience travelling through the Argentinean and Chilean Patagonia and to Atacama. Despite having an activity packed vacation, everything worked smoothly. I am very satisfied with the service provided by Emilce and all the partners at KimKim. I will definitely used them again.

Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot... read more

Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot tent in rainy 30 degree cold weather located at the top of a mud hill instead of a warm room dorm that you could walk around in and has individual showers. Additionally there were other scheduling issues that led to us missing our hike briefing, which caused a bit of a mess for us. My expectation is that a travel agent helps you to navigate options, provide insight that you would otherwise not have, and ensure a smooth schedule throughout the trip. This was not the case. Again, the basics of the trip were great… but this is more of a “plug and chug” kind of agency.

We really enjoyed our Santiago city tour with Felipe, as well as the volcano hike with Ermine and Ricardo. Renting the car was perfect as we then had so much flexibility fitting everything in on the itinerary and more. The lodging in Santiago and Pucon were adequate, however the 3 other hotels were exceptional. A more itemized summary of our trip itinerary costs would have been helpful I regards to tipping and knowing what all was included, e.g. admission to Termas Geometricas. We did so... read more

We really enjoyed our Santiago city tour with Felipe, as well as the volcano hike with Ermine and Ricardo. Renting the car was perfect as we then had so much flexibility fitting everything in on the itinerary and more. The lodging in Santiago and Pucon were adequate, however the 3 other hotels were exceptional. A more itemized summary of our trip itinerary costs would have been helpful I regards to tipping and knowing what all was included, e.g. admission to Termas Geometricas. We did so appreciate Jesse getting back to us for clarifications and reimbursements throughout the trip even when it happened to be on the weekend!
I would not hesitate to use Kimkim again for future travels.
Sincerely,
Marian