Chile Travel Agents

Kimkim has selected the best Chile travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Chile who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Chile
Chat with a local specialist who can help organize your trip.

Erin Wiley

(125 reviews)
Chile Travel Agent based in Puerto Natales & Pucon, Chile
Erin specializes in: Adventure Travel, Patagonia, Torres del Paine National Park, Los Glaciares National Park, Tierra del Fuego, Trekking, Kayaking, Mountain Biking, Custom Itineraries
Recent traveler reviews for Erin:
"Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary." - by Everett, Nov 9, 2025 · see review
"Erin was amazing at planning our trip and customizing it several times based on our preferences." - by Albina, May 4, 2025 · see review
"A heartfelt thank you to Erin and Dittmar Travel for their impeccable logistics, seamlessly orchestrating a journey that allowed us to fully immerse ourselves in Patagonia's magic." - by Christopher, Apr 14, 2025 · see review
Erin's Favorite Itineraries:

Lorena Huidobro

(95 reviews)
Chile Travel Agent based in Houston, TX & Santiago, Chile
Lorena specializes in: Chile, trekking, nature, adventure travel, wine country, couples, families, groups, culture
Recent traveler reviews for Lorena:
"Lorena was awesome as she helped tailor a 2 week visit with accommodations that met our needs and then some, as well as activities and tours ." - by Teri, Nov 15, 2025 · see review
"I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia." - by Neil, Oct 20, 2025 · see review
"We are experienced travelers (including two prior trips to Argentina) and it is from that perspective that we have unqualified praise for Lorena and her team." - by David, Feb 19, 2025 · see review

Jesse Barrera

(54 reviews)
Chile Travel Agent based in Santiago
Jesse specializes in: Chile, Lake District, nature
Recent traveler reviews for Jesse:
"Jesse took the feedback and incorporated into the plan." - by Leigh, Nov 12, 2025 · see review
"Jesse did a great job planning everything and did all the thinking for us so all we had to do was enjoy!" - by Hunter, Nov 10, 2025 · see review
"Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it." - by Helen, Aug 16, 2025 · see review

Angel Gutierrez

(35 reviews)
Chile Travel Agent based in Santiago
Angel specializes in: Wildlife Encounters, Hiking Tours, Cultural Tours, Navigation Excursions, Extreme Sports, Non-Tipical Experiences, Wine Tours, Food Tours
Recent traveler reviews for Angel:
"I gave Angel an almost impossible task, which was to see all the best places in Chile in 30 days." - by Jack, Dec 2, 2025 · see review
"Angel was very helpful in the planning of our trip." - by Karla, Mar 24, 2025 · see review
"Angel has been able to organize an exciting and comprehensive plan for our trip to Chile." - by Francesco Paolo, Jan 23, 2025 · see review

Mery Morelli

(25 reviews)
Chile Travel Agent based in Buenos Aires, Argentina
Mery specializes in: adventure trips, honeymooners, solo travels, group or families trips.
Recent traveler reviews for Mery:
"With keen listening skills, Mery patiently developed a customized travel plan that met our unique desires and needs." - by Julie, Apr 8, 2025 · see review
"Mery our trip planner was very patient with me as I kept changing my mind about the itinerary but once we got it together she organized everything and I did not have to worry a bit." - by Sally, Dec 1, 2024 · see review
"We had a wonderful trip to Patagonia organized by Mery and supported by Joaquina." - by Lauren, Feb 8, 2024 · see review

Francisco Torres

(24 reviews)
Chile Travel Agent based in Santiago & Quito
Francisco specializes in: Wildlife Encounters, Hiking Tours, Cultural Tours, Navigation Excursions, Extreme Sports, Non-Tipical Experiences, Wine Tours, Food Tours Social Links
Recent traveler reviews for Francisco:
"Francisco hit the spot with all hotels, tours and planning for our trip to Chile." - by Valerie, Nov 9, 2025 · see review
"90% of our interactions were with Pamela, not Francisco - so this review is more based on those interactions." - by Chandru, Oct 14, 2025 · see review
"Francisco and Pam were great at helping us pick from all the great tours, since we had limited time." - by Carolyn, May 28, 2025 · see review

Matias Alemani

(16 reviews)
Chile Travel Agent based in Buenos Aires
Matias specializes in: Tailor made holidays, Honeymoons, Adventure tours, Wine & culinary tours, Eco-tourism, Family trips, Expeditions.
Recent traveler reviews for Matias:
"Matias was very helpful during the planning process." - by Cecilia, Aug 20, 2025 · see review
"Matias was extremely knowledgeable about the places we traveled to and so enthusiastic and helpful in planning our trip to Chile and Argentina!" - by eric, Apr 29, 2024 · see review
"Matias helped me put together the perfect itinerary!" - by Bharat, Dec 28, 2023 · see review

Carolina Luduena

(12 reviews)
Chile Travel Agent based in Cordoba
Carolina specializes in: Adventure and cultural experiences . Tailor-made & special interest journeys, flexibility and innovation.
Recent traveler reviews for Carolina:
"Carolina is excellent to work with." - by Tracy, Sep 27, 2025 · see review
"Carolina was extremely helpful in suggesting and putting together our accommodations as well as itinerary together." - by ramesh, Feb 23, 2025 · see review
"Sooooo, enter Carolina!" - by G, Feb 3, 2025 · see review

Marcela Huidobro

(11 reviews)
Chile Travel Agent based in Puerto Varas
Marcela specializes in: Customized itineraries, honeymoon, family trips, Wine Country, Torres del Paine, active travel, trekking, adventure
Recent traveler reviews for Marcela:
"Marcela did a wonderful job accommodating all the things we wanted to do with all the places we wanted to visit." - by Nilsa, Nov 7, 2025 · see review
"Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us." - by Maite, Oct 27, 2025 · see review
"The process of working with Marcela to plan our hotels, activities, transfers, guides, etc was so easy." - by Michelle, May 8, 2025 · see review

Jimena Pérez

(10 reviews)
Chile Travel Agent based in Chile and Colombia
Jimena specializes in: Adventure Travel, Patagonia, Torres del Paine National Park, Trekking, Custom Itineraries
Recent traveler reviews for Jimena:
"Jimena, Rae, Erin and the Dittmar Adventures team were exceptional—responsive, organized, and attentive to every detail." - by Kirt, Nov 12, 2025 · see review
"Jimena and Nara replied to all our questions before the trip the day we sent them." - by Deborah, Feb 26, 2025 · see review
"I worked with Jimena and she suggested some excursions that I would not have known about that turned out to be amazing." - by Larry, Feb 7, 2025 · see review

Anahi Diaz

(9 reviews)
Chile Travel Agent based in Córdoba
Anahi specializes in: Culture, adventure,
Recent traveler reviews for Anahi:
"Anahi is a patient and fantastic local specialist." - by Danielle, Nov 29, 2025 · see review
"Initialy listening carefully to what we were looking for, Flor and then Anahi provided an itinerary which was varied and perfect, suggesting things we would not have thought of and arranging activities that we would not have been able to do ourselves, such as a private tango lesson and visit to a local Milonga in Buenos Aires." - by Gillian, Oct 29, 2025 · see review
"Anahi was wonderful, she planed exactly what I wanted and helped me to realize a beautiful trip." - by Maria Magdalena, Apr 17, 2025 · see review

Laura McAfoos

(8 reviews)
Chile Travel Agent based in Puerto Natales
Laura specializes in: Hiking, Cycling, Kayaking, Horseback Riding,
I am originally from the USA, but have been living in Puerto Natales, Chile for the last 12 years. I have been helping people visit Torres del Paine since 2008 and love the park as though it is my home. During my time in Chile, I have traveled around getting to know other parts of the country... read more

Hervé Landetcheverry

(6 reviews)
Chile Travel Agent based in Buenos Aires
While I was studying for my Degree in Tourism, I began to travel around Argentina, discovering the unique corners of this immense and varied country. After several years working in Buenos Aires, Patagonia and India, I started my own business convinced that tourism can be a tool to generate the... read more

Riwal Le Derff

(5 reviews)
Chile Travel Agent based in Santiago & Quito
Riwal specializes in: Amazing Experiences for couples, families, and groups. Cruises, Treks, Wildlife Encounters, Cultural Tours, Off-the-beaten-path
Recent traveler reviews for Riwal:
"Riwal did an excellent job planning our Chilean wine & more excursion!" - by Colleen, Dec 4, 2025 · see review
"Further, Riwal was accessible to answer planning questions, responded to our wants and coordinated the trip once we arrived." - by Jay, Oct 26, 2025 · see review
"I think most of all I really like a lot of info and Riwal answered me real-time every time I asked a question!" - by Julie, Oct 13, 2025 · see review

Emilia Do Campo

(2 reviews)
Chile Travel Agent based in Buenos Aires
Emilia specializes in: Local food, culture and history, Buenos Aires
I love Argentina. Besides having been born and raised here, I have discovered what makes me feel so attached to my country: its people. Argentinian people are known in the world for the passion with which we live everything: football, work, love, friends, parties... This way of being makes us... read more

Nara Matos

(1 review)
Chile Travel Agent based in Puerto Natales
Nara specializes in: Everything about Patagonia!
My early years were defined by adventurous road trips with my family in Brazil, instilling a deep love for exploration. That passion led me to the breathtaking Chilean Patagonia in 2015 when I arrived here to trek the Torres del Paine W and discovered I was a hiking lover. read more
Chile Travel Agent based in Argentina
Mariana specializes in: Outdoor, nature, culture, food tours, family tours
My name is Mariana Luna De Bettin and I'm a travel designer at MacDermott's Argentina. I am currently living with my family in Patagonia (Bariloche). After finishing school, I decided to study tourism and I have been working in the field since I was 21 years old. I have been dedicated to the... read more

Camila G Gomez

(1 review)
Chile Travel Agent based in Buenos Aires
Hello! I'm a passionate travel designer specializing in Argentina. I've been working in the tourism and hospitality industry for several years. What I enjoy the most is seeing the joy on each of my passengers' faces after every trip. Each experience is beautiful and unique, with incredible... read more

More in Chile


Trip Reviews for Chile

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 363 ratings

Amazing Chilean Wine & More Experience
Chile | Nov 27 - Dec 6, 2025

Colleen
Colleen B.
Los Angeles, CA | Reviewed on Dec 04, 2025
Riwal did an excellent job planning our Chilean wine & more excursion! He was extremely professional, in spite of us making several changes along the way. He was quick to suggest options during the planning process and continued to check in with us throughout the actual trip to ensure we were enjoying ourselves. We were able to visit wineries from several areas including Maipo Valley and Valperaiso. Each was a unique experience and we kept saying that each one was even better than the prior... Read more

Riwal did an excellent job planning our Chilean wine & more excursion! He was extremely professional, in spite of us making several changes along the way. He was quick to suggest options during the planning process and continued to check in with us throughout the actual trip to ensure we were enjoying ourselves. We were able to visit wineries from several areas including Maipo Valley and Valperaiso. Each was a unique experience and we kept saying that each one was even better than the prior one! Although we asked to do winery tours every day, towards the end of trip we were a bit "wined out" and asked if he could cancel our last winery and find something else for us to do. In less than a day we were rescheduled for a Chilean cooking class which turned out to be one of our very favorite experiences on the trip. Our guides were fantastic and our driver was great. I would highly recommend kimkim for anyone planning a trip to Chile and would suggest you ask to work with Riwal -you will not be disappointed!

Hotel Reviews
Casa Bueras Hotel (ex Lastarria)
Santiago

The hotel and the staff were wonderful. While Lastarria was interesting, we didn't feel as safe walking around there as we did in other places in the city

Authenticity & Character
The outside area terrace and pool area were excellent places to just hang out after a busy day.
Location
The surrounding area was a little less safe feeling than other places in the city.
Staff
Eric was great!
Cleanliness & Comfort
Casa Higueras Hotel
Valparaiso

I cannot say enough good things about this hotel. The staff was amazing from Marco who met us when we arrived, to Dorinda who served us at breakfast (and even going ac way to get me coke light instead of coffee each morning) to Christobal who took care of us at dinner. The location was beautiful, the rooms were spacious and each one was unique, and the people couldn't have been nicer.

Authenticity & Character
Each detail of the hotel was unique and beautiful
Location
At the to of the hill with fantastic views of the city and the ocean.
Staff
Everyone was so friendly and helpful
Cleanliness & Comfort
Activity Reviews
Full Day Colchagua Valley Wine Tour: Explore Montgras & Santa Cruz Vineyards
Full Day Colchagua Valley Wine Tour: Explore Montgras & Santa Cruz Vineyards
Santiago

We changed this to a coming class with Responsible Travel Chile and we're so glad we did. The best experience of our trip.

Quality of Experience
Guides, Drivers and Staff
Jenny and Angel are the best!
Transport
Angel picked us up and took us directly there. We wanted to take the metro back, do he made sure to walk us there and that we knew exactly where to go
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

We always start every new city with a good tour and this one didn't disappoint. In addition to the stops to try various dishes, we got some interesting history from Angel, and then bought food in the market that Jenny put together for a picnic lunch in the hills above the city -- it was perfect!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Santa Ema Wineyard - with winetasting
Visit to the Santa Ema Wineyard - with winetasting
Chile

Sophia led our tour. She was so engaging and you could tell that this family owned business feels like family to the entire staff. It was a great tour and the wines were excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Quintero Coastal Experience + Visit to Aconcagua Farms
Full Day Quintero Coastal Experience + Visit to Aconcagua Farms
Chile

We started the day at the beach and stopped at a local fish market for some samples of fresh ceviche, clams, and shellfish. The highlight, though was Aconcagua Farms - by far our favorite winery! It's a small winery that also produces sangrias which was an interesting change of pace. Their sustainable and regenerative farming practices were so interesting and the owners were so energetic and likable!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Dec 06, 2025

Hi Colleen & Jonathan,
Thank you very much for this SO precious review!
I can see you enjoyed your trip to the maximum!
Your comments and photos are very important for us :)

Kind regards,
Riwal

An Incredible 32 day trip to discover the best of Chile!
Chile | Oct 15 - Nov 15, 2025

J
Jack G.
Cape Girardeau, MO | Reviewed on Dec 02, 2025
I gave Angel an almost impossible task, which was to see all the best places in Chile in 30 days. So, he delivered, and then some! To get it all in, we ended up at 32 days, and we covered so many amazing places in this amazing country! We started our journey in Vina del Mar. This beautiful area is right on the Pacific Ocean, with numerous great choices on where to dine. It was a nice place to recharge after the long flight to Santiago. Our next day was right next door, with a tour of... Read more

I gave Angel an almost impossible task, which was to see all the best places in Chile in 30 days. So, he delivered, and then some! To get it all in, we ended up at 32 days, and we covered so many amazing places in this amazing country!

We started our journey in Vina del Mar. This beautiful area is right on the Pacific Ocean, with numerous great choices on where to dine. It was a nice place to recharge after the long flight to Santiago. Our next day was right next door, with a tour of the UNESCO World Heritage Valparaiso. Our guide was Grex, and he led us through this famous city, showing the architecture and street art across this unique colorful town. We tasted local foods, and met many of the famous street artists. Very cool!
Next we did some wine tasting in the Casablanca Valley, and had a cooking class in Santiago with Angel's awesome wife, Jennifer. The food "we" made was wonderful!

Our next leg of our trip was flying to Rapa Nui (Easter Island) for 5 nights. What an incredible place! You just have to see the island to appreciate how special it is. Our guide was Andres, a lifetime resident and island researcher. His knowledge and insight made the tours exciting. We stayed in the in town so we could walk to dinner, and meet the locals, and see the indescribable sunsets. We also scuba dived and saw the local dance show...something I did not expect to enjoy, but really did!

Atacama was next! What a contrast to Rapa Nui! We had another strong tour guide (Marco) who took us to Laguna Cejar (salt lagoon), where we had some amazing pictures of the valley, and floated in the salt waters! The next day we hiked a little known canyon with Andrej. The river was flowing strongly, with lots of small waterfalls. We had to scale the walls in a few spots. It was a blast, and we saw no one the entire hike! We finished one day with a horseback ride during sunset. Our last day we traveled to Puritama Hot Springs, high up in the mountains. It is a series of pools fed by warm spring waters. Really nice!

Next we flew to Balmaceda, got a rental car, and drove to Puerto Rio Tranquilo. This drive was one of our favorites, as the area is a series of gorgeous valleys, mountains, and rivers. It is lightly populated, and 2/3 of the roads are dirt. We stopped a lot. We saw the endangered huemul deer, and 3 condors. The town we stayed in was very small, but had a wonderful restaurant. The highlight here was kayaking to the Marble Caves. The water in these glacial lakes is so clear, and our guide, Victor, was outstanding...we did not even get wet! From here, we drove to Coyhaique, where we took a catamaran to some hot springs on the side of a fjord. Incredible!

We then flew to Puerto Montt, and drove to Huilo Huilo Reserve. Note that these roads were very easy to drive. The few hour drive was beautiful, and the scenery was great. In Huilo Huilo, we stayed in a very unique hotel (it was round, with trees in it and a stream running through it!), with a great restaurant. We hiked a lot here. The rivers were flowing strong, and the numerous waterfalls were amazing. A very relaxing area. We then drove to Puerto Varas next. It is a popular tourist town for both Chilean and international visitors. The lake is the 2nd largest in Chile. From our hotel we could see the amazing volcanos and snow capped mountains. Here we did a challenging and fun hike at the base of a volcano called Desolation Pass. And we ended this leg at the hot springs in Termas del Sol.

We then flew to Punta Arenas. For being so far south, we were surprised by the size of the town, as well as the beautiful architecture downtown. Here, we boarded a catamaran, and headed out to Magdalena Island, where we spent time with penguins! We then took a bus to Puerto Natales, about a 3 hour ride. Here, we had a boat ride to visit Serrano Glacier. Very nice! From here, we drove to Torres del Paine, the iconic view of Patagonia. The hotel was wonderful (Hotel Lago Grey). where we had endless views of the mountains, and sat right on the edge of the glacial lake.

We then flew back to Santiago, where we had a special dinner high up on a rotating restaurant (Giratorio). The next day we drove our rental to Colchagua, where we visited VIK. We had a wonderful 7 course lunch here, which lasted almost 3 hours, with plenty of wine tasting! The next day we visited Vina Santa Cruz, another beautiful winery in this area. Before heading back to Santiago, we visited the lush and beautiful Maipo Valley, where we hiked and rode horses.

Our last day we visited downtown Santiago. This took us to main plaza, as well as walking through the fruit and vegetable markets. We ate and enjoyed the afternoon, and had a final light snack and wine with Jennifer at a hillside with a great view of Santiago. A great way to end a great trip!

A couple of thoughts-
1) We used private tour guides in a number of places. We found them to be very good, and they could focus on us. With so many international visitors, many tours end up repeating things in at least 2, or more, languages. This obviously takes more time.
2) Car rentals were easy, and allows you to stop where you wanted. We found the road infrastructure to be very good.. While roads in some areas were not paved (including Torres Del Paine), they were still maintained.
3) With Angel as our specialist, he could set up just about anything we wanted...and he also set up things we did not know we wanted! He and his staff, especially Gabi, responded to questions and requests immediately. We were very happy with how they set up and guided us through our adventures!

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 02, 2025

Dear Jack and Crystal,
I am so glad to hear about this amazing trip.
It was lovely to meet you both in Santiago!
Our team will be happy to read all this.

Chile is and Incredible destination, also the rest of Southamerica. You know we will be happy to help you plan a new adventure :) I hope to meet you again

Warm regards,
Angel

Great Introduction to Chile's Highlights
Chile | Oct 22 - Oct 31, 2025

M
Mona H.
Newton, MA | Reviewed on Nov 30, 2025
Absolutely loved our guide and driver in Santiago. They were both so friendly and informative and attentive to what we wanted to do. The Atacama desert was beautiful. Recommend staying close to town so can walk to restaurants. The Lake District was our favorite- so green and lovely and Puerto Varas is a lovely town to walk around. There were many days where we had to get up very early for flights or tours so be prepared for that. Having the What's Up group when we were there was terrific-... Read more

Absolutely loved our guide and driver in Santiago. They were both so friendly and informative and attentive to what we wanted to do. The Atacama desert was beautiful. Recommend staying close to town so can walk to restaurants. The Lake District was our favorite- so green and lovely and Puerto Varas is a lovely town to walk around. There were many days where we had to get up very early for flights or tours so be prepared for that. Having the What's Up group when we were there was terrific- we got reminders for our tours and could ask questions and get timely answers while on the trip. So we never felt we were "alone" in Chile.

Hotel Reviews
Hotel Castillo Rojo
Santiago

Such history in this building-- it was a pleasure to be in it and the neighborhood is terrific.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pueblo de Tierra
San Pedro de Atacama

It was a bit of a far walk into town and did not have a restaurant for dinner - so it would take 20 minutes to walk to a nice restaurant. Room was spacious and nice outdoor sitting areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas

Loved this hotel. Great breakfast, good location, nice size room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Santiago

The winery was lovely and appreciated the cheese and chocolates with the wine. Valparaiso was pretty in spots but not worth as much time as I thought it would. Loved walking on the beach in Vina del Mar. The lunch restaurant was a very nice spot and the food was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

I thought we would be using a higher grade of telescopes. We certainly saw planets, moon, etc., but it was not the incredible viewing I thought it would be.

Quality of Experience
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Loved shopping in the market and having the picnic. The park isn't actually that nice but the view is fine. Our guide and driver were terrific in setting up the food and tables and we enjoyed eating and chatting with them.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiloe Fauna: Ancud, Caulin & Penguins of Puñihuil
Chiloe Fauna: Ancud, Caulin & Penguins of Puñihuil
Chile

Chiloe was very interesting and the ferry across the beautiful lake was lovely. Unfortunately it was raining when we went to see the penquins and they were hiding.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile

The National Park and all the waterfalls is just beautiful, a lovely little walk. On the mountain we chose to stay at the ski lodge and not take the lift up but it was still a great view.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

A very full day with an excellent guide. The two meals, set up as a picnic, were just wonderful. Very windy during the walk but worth it. Guide gave us ample photo times. The scenery was just amazing. I mentioned to the guide that I was looking for wild flowers and he kept pointing them out to me. Very, very nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Be prepared to wake up very early for this tour. Guide was terrific and so knowledgeable of the science behind the geysers. And she prepared a great lunch for us. Plenty of opportunity to see flamingos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Montt & Puerto Varas City Tour
Puerto Montt & Puerto Varas City Tour
Chile

Not really a tour. We slowly drove around Puerto Varas and driver pointed out a few sites. He seemed surprised that some things, such as the church, were closed for a holiday. He did take us to a market. We walked along the wharf in Puerto Montt. But instead of telling us where to eat in Puerto Montt, he told us to eat at the airport, which was disappointing and not right. None of this seemed like a tour of the two towns, but more like a leisurely drive to the airport.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Dec 01, 2025
Hi Mona, Thank you so much for taking the time to leave such a detailed review of your trip to Chile. It truly means a lot to me and to our team at Responsible Travel SA. I’m very happy to hear that you loved your experience with our guide and driver in Santiago, and that the WhatsApp group helped you feel supported during your entire journey. We always want our travelers to feel accompanied and cared for, especially when exploring a new country. I’m also glad that you enjoyed the Atacama... Read more

Hi Mona,

Thank you so much for taking the time to leave such a detailed review of your trip to Chile. It truly means a lot to me and to our team at Responsible Travel SA. I’m very happy to hear that you loved your experience with our guide and driver in Santiago, and that the WhatsApp group helped you feel supported during your entire journey. We always want our travelers to feel accompanied and cared for, especially when exploring a new country.

I’m also glad that you enjoyed the Atacama Desert and that the Lake District became your favorite — Puerto Varas is indeed a wonderful and peaceful town to walk around, and I’m happy you experienced it that way.

Regarding the Puerto Montt & Puerto Varas City Tour, thank you for your honest feedback. I’m very sorry that this experience didn’t meet your expectations. I will be speaking with our local partner and the driver to make sure this situation doesn’t happen again. Your comments help us improve and ensure future travelers receive a better experience.

Despite that part, I’m truly happy that overall you enjoyed your 10-day journey, and it was a pleasure being there for you throughout your time in Chile. I hope we can welcome you back to South America again — whether to explore more of Chile or discover a new destination.

Thank you once again for choosing to travel with us.

Warm regards,
Francisco

Stellar service from KimKim
Chile | Nov 1 - Nov 13, 2025

T
Teri H.
Ashburn, VA | Reviewed on Nov 15, 2025
My husband and I looked at several tour agencies to help us plan a trip to the Lake District of Chile. KimKim came out of the gate with quick, helpful replies. Lorena was awesome as she helped tailor a 2 week visit with accommodations that met our needs and then some, as well as activities and tours . She was flexible as we went back and forth, as we did not a cookie cutter tour, but one that met our interests. One of the many experiences she recommended was an adventure cruise on the... Read more

My husband and I looked at several tour agencies to help us plan a trip to the Lake District of Chile. KimKim came out of the gate with quick, helpful replies. Lorena was awesome as she helped tailor a 2 week visit with accommodations that met our needs and then some, as well as activities and tours . She was flexible as we went back and forth, as we did not a cookie cutter tour, but one that met our interests. One of the many experiences she recommended was an adventure cruise on the Skorpios 2… probably the highlight of our trip. If anyone gets the chance to take this cruise… do it. The service and sights were outstanding.
Lorena stayed in communication with us from start to finish… she deserves a big bonus!
We were also very happy with Vaale who was our local KimKim contact. The Whatsapp chat was very helpful and always answered quickly. There wasn’t one hiccup on this trip… all drivers, guides and accommodations were perfect. We will definitely be using KimKim again in the future. Thanks for making this a memorable trip.
Teri and Rob

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Wow… a beautiful boutique hotel that was reasonably priced. The breakfasts were outstanding and included. The staff was attentive and friendly. The rooms and beds were comfortable and clean. The hotel is not close to the center of Santiago, but Uber is easy and quick to use and less expensive than in the US. There are plenty of good restaurants nearby if you don’t eat at the hotel’s restaurant. It is very safe to walk around the area of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wyndham Puerto Varas Pettra
Puerto Varas

This hotel is situated on a hill above the huge lake and if you get a room with a view… which I highly recommend…you can sit on a balcony looking at the 2 different volcanoes across the lake. It is a 5 minute walk to center of Puerto Varas… a cute town with many good restaurants nearby and shops. The rooms were spacious, clean and comfortable. The breakfasts were typical Chilean breakfasts and more than fueled you for a busy morning exploring the area and national parks. It was a perfect place to stay to explore the Lake District.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/V Skorpios II Cruise
Santiago

If you get the chance… book this adventure cruise. The attentive service is outstanding. They sat us at a dining table of other English speaking people, as we were definitely the minority. But they made sure they provided English translations for any announcements or lectures. We soon became fast friends with the people at our dining table. The stops and sights along this cruise were memorable, with the visit to the San Raphael glacier being the highlight. Often we needed to take a smaller boat to visit the sights. The ship and its rooms were very comfortable and clean. The food was plentiful and delicious. A couple of our dining partners had food allergy issues that the staff were mindful of and provided good alternatives as needed. We loved that the cruise was small… we had only 70 people on board on our cruise in early November. We all dressed for an active trip. We didn’t want the typical large cruise experience and you won’t find it here, as it is geared to getting out and exploring the area along the route. We would highly recommend this cruise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour in Puerto Montt & Puerto Varas
City Tour in Puerto Montt & Puerto Varas
Puerto Varas

After a quick flight from Santiago to Puerto Montt we were met by a great guide arranged by KimKim and its affiliate LS. He took us around Puerto Montt and Puerto Varas, pointing out the local history, interesting sights and giving us helpful suggestions for our stay.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago

We enjoyed seeing both a small winery and one of the biggest ones in Chile. The tour guides were excellent and well informed. The lunch was very good. Our driver was very nice, always early and fun to be with.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Puerto Varas

Beautiful national park with easy paved trails. It was a time of year the schools are winding down before their big break , so it was filled with alot of very happy teenagers . They were well behaved, but made it a bit crowded to stand at the over looks at times. The highlight was when our guide drove up to the big inactive volcano where we took a chairlift up to the bottom of the snow covered part of the volcano. You could hike around the area. We were lucky to have clear skies so we could take lots of pictures of the views. The lunch we stopped in as part of the tour was delicious and loved that it was a local spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

A great all day experience hiking about 5 miles on mainly flat terrain through an old growth forest. There are several steps at end to the waterfall, but it was safe and well maintained. Our guide was very knowledgeable about the park and we enjoyed may conversations with him on a variety of subjects .

Quality of Experience
Food
This was no fault of our guide, it just wasn't the best meal, as we are not big sandwich eaters. Perhaps a list of potential food options could be given to tailor a box lunch to our tastes.
Guides, Drivers and Staff
Transport
Skorpios II - 6 days/5 nights Cruise
Skorpios II - 6 days/5 nights Cruise
Chile

Please see my detailed review of our KimKim experience in the first review in the list of reviews, as I gave specific information about this outstanding adventure cruise.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly fishing on the Río Maullín
Fly fishing on the Río Maullín
Chile

My husband wanted to do this activity as he is an avid fly fisherman. He raved about how accommodating the guide was to meet his specific interests and needs. It was a fun experience that allowed him to catch several big lake trouts.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 15, 2025

Hi Teri and Rob,

Thank you so much for your beautiful review! It truly means the world to me. Planning your Lake District adventure—especially crafting something unique—was an absolute pleasure. I’m thrilled that the Skorpios II cruise became such a highlight and that everything ran smoothly from start to finish.

Your kind words about Vaale and our teamwork made our day. I’d be honored to help you and Rob again whenever your next adventure calls in South America.

A big hug from Chile,
Lorena

KimKim delivered a dream trip to Chile
Chile | Oct 29 - Nov 7, 2025

Valerie
Valerie M.
Chicago, IL | Reviewed on Nov 09, 2025
Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. ... Read more

Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. Never worried that our accommodations were amazing and in great locations. I highly recommend KimKim for your travel planning. It was seamless travel with no worries and the recommended tours were all amazing. Chile is truly an unspoiled beauty and I wouldn't miss any of the regions as they are all so very unique. We will be back KimKim as soon as we select our next journey!

Hotel Reviews
Hotel Castillo Rojo
Santiago

Hotel Castillo Rojo was beautifully historic. The old castle and in Bellavista area. We were able to walk to many areas and dining in the neighborhood was great! Our room was beautiful and well appointed, comfortable sleeping, with a chilled sparkling wine to begin our journey. The hotel is very secure and safe. The staff at the hotel was so very helpful and pleasant. Very helpful with our inquiries.

Authenticity & Character
Location
Loved walking right in the Bellavista district.
Staff
Castillo Rojo staff is the best! Thank you for recommendations for dining and assisting us with questions.
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

DonTomas was quite a spread of adobe cobbled rooms. We walked to the main central area many times and it was a very easy 10-15 minute stroll. The accommodations were comfortable and very clean. The staff was very good and helpful and the dining in the on-site restaurant was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

What an absolute treasure! So creative with each room uniquely themed. We stayed in The Office! What a beautiful balcony overlooking the town and water. The staff was so friendly! They were wonderful. After a rough sea in the Strait of Magellan and a husband with seasickness, they provided a lounge to get his balance back even though we were checked out. The dining experience was excellent! Highly recommend a dinner here.

Authenticity & Character
Best unique rooms individually themed. The Office was so fun!
Location
Beautiful views!
Staff
The staff went out of their way to accommodate us with a special situation.
Cleanliness & Comfort
Very comfortable sleeping arrangements
Weskar Lodge
Puerto Natales

Our last location in Chile. Weskar was beautiful and just off the edge of town. Easily walked to town or 3000 Pesos for an Uber. Our view was incredible and we watched the sunset from our chairs in the room. We dined several times in the restaurant and breakfast was very good. The staff was helpful and considerate in filling water bottles and answering our many questions about the area with detailed maps and information.

Authenticity & Character
Called a lodge, but truly a luxury lodge!
Location
Very perfect location for viewing the fjord and snow capped mountains.
Staff
Cleanliness & Comfort
Activity Review
Estancia La Península Full Day
Estancia La Península Full Day
Puerto Natales

Absolute must. Such a special experience and so well orchestrated. Amazing open spit cooked lamb dinner and vino to enjoy after a 2 hour ride to views that are spectacular. Loved the staff and ranchers. The property is beautiful and the remoteness and peacefulness was a perfect last day for our journey to Chile.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Nov 10, 2025
Hi Valerie, Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.
I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to... Read more

Hi Valerie,

Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.

I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to our entire team at Responsible Travel.

I really hope we can work together again for your next adventure — maybe another beautiful corner of South America!

Warm regards,
Francisco