Chile Travel Agents

Kim Kim has an amazing staff of very knowledgeable guides and coordinators. Collectively, they took our desires and built a trip that met our every expectation. We contacted our Kim Kim coordinator, Riwal, approximately one year before the trip. No mater time, he was always available to strategize, answer questions, change plans and support us from beginning to the end. In country, our guide, Nacho (Luis Miranda Casanova), and driver, Logan, were nothing short of fantastic. Nacho’s breadth and depth of information far exceeded our expectations. From animals to geology and flowers to fossils, he was well-versed in everything about in Patagonia, and really South America. Logan is a true professional as evidenced by his driving skills and ability to navigate some very challenging dirt roads, day in and day out. I strongly recommend this highly talented team for your travels to South America.

Hotel Review

Hotel Lago Grey

Torres del Paine

Excellent location. Room was clean and the bed/pillows were comfortable. Staff was supportive.

Authenticity & Character

Cabin life, which we appreciated

Location

Staff

Front desk staff was excellent but some of folks that worked other areas upfront and in the restaurant could have been more helpful. At times we had to ask around the staff to get basic information on excursions and amenities.

Cleanliness & Comfort

Enough said.

Activity Reviews

Full Day Estancia Cerro Guido with a Private Driver

Chile

Horseback riding while herding sheep was a highlight of our Patagonia experience.

Quality of Experience

Food

Absolutely amazing breakfast and lunch. 5 starts.

Guides, Drivers and Staff

Transport

Torres del Paine National Park - Private Panoramic Tour

Chile

Sights were simply amazing, spectacular, jaw-dropping. This tour met every expectation.

Quality of Experience

Glaciers.

Food

Lunch was good but not great.

Guides, Drivers and Staff

knowledge and insight.

Transport

Blue Lagoon / Laguna Azul Hike to Laguna Cebolla

Chile

Went on short hike. Nacho provided a great deal of information about the trees, lagoon, tree plantings and many other very special bits of information.

Quality of Experience

Amazing views!

Guides, Drivers and Staff

Guide did excellent job planning around bus traffic.

Transport

Movement through the park was very efficient to get to tour.

Cerro Benitez Half Day Trek - Visit the Chilean "Condor"

Chile

Not sure how to rate this activity since we didn’t get to do the trek. However we did stop to see condors and an eagle during our transition through the park.

We have just returned from a truly wonderful 14-day February trip to Chile, booked on kimkim with the excellent, professional help of Jesse. First we must write about Jesse. From the moment I began looking into doing this trip, Jesse provided thorough, competent, and sensitive assistance. She "listened " to all our hopes and preferences, designing for us the trip of a lifetime. She adjusted hotels for us to make the package more affordable. And every tour she arranged for us revealed things we had hoped for and amenities we couldn't even have imagined - like early morning outdoor breakfasts in the desert, and phenomenal trekking and viewing experiences.

Once we arrived in Chile, again, Jesse could not have been more helpful. Communicating with her on WhatsApp, she ensured that all pick-ups and drop-offs went smoothly, and answered all the questions we had immediately, even sometimes quite late at night. Her responses were always kind and personable. We always knew we were in good hands with her guidance, and when we return to Chile - which we will! - we hope we will be lucky enough to work with Jesse again.

We began our trip in Santiago, and thoroughly enjoyed our visit to Valparaiso, with its incredible murals and steep, winding streets. Our guide, Javi, made sure we spent as much time as possible walking those streets, and she pointed out many treasures that we would have missed without her help. And we were thrilled with the "San Jose Volcano and Andes Mountains" experience. We had our guide, Juan Paulo, all to ourselves, and his love of the area and of the climb was so evident and genuine that it filled us with love for the experience, as well. He was also a true professional, teaching us things about the flora and fauna and ensuring that we were always safe as we climbed and descended.

Then we flew to the Atacama desert, and began our time there there with what was my favourite tour of all - the "Atacama Experience." We visited the farm of Gonzalo, a young indigenous farmer who introduced us to his llamas, and then demonstrated and talked us through the experience of making pottery with local materials, helping us each to create pieces of pottery that we could take home. Next we sat 'round a small fire with him while he prepared infusions from local herbs, which we gratefully drank. And last of all, he "gave" us each a llama to walk, and we spent an hour or so walking with "our" llamas in the desert as the sun was setting. Gonzalo was an excellent, knowledgeable and gentle host whose passion for the way of life he was retaining has stayed with me and made me want to return to Atacama.

Everything we experienced in the Atacama was wonderful. Our guide for "Exploring the Atacama Salt Flats" and "Valley of the Moon Tour" was Daniel - a true professional with an uproarious sense of humour. We learned about the salt flats, saw statuesque flamingos and wild vicunas with their young and had a great outdoor breakfast. Daniel brought us to a small village where he helped us find and purchase genuine alpaca products - and when we saw things we wanted to photograph he always made that possible. We were thrilled to have him as a guide again to visit the Valley of the Moon. The trek along the salt caves and stone formations was awe-inspiring, and Daniel thoroughly explained the formation of these geological wonders.

Marta was our guide to the Tatio Geysers, and she too was a wealth of knowledge and a great outdoor breakfast provider. And seeing the geysers steaming into the air at sunrise was beautiful and otherworldly.

I was sad to leave the desert, but other wonders awaited us. We flew to Santiago and from there, via Puerto Montt, to Puerto Varas. We loved our "Day Trip to Vincente Perez Rosales National Park" as well as our wonderful and quick-witted guide, Jorge. The highlight of this tour for us was the amazing view of the volcanoes and glaciers, and our ascent of the Osorno volcano. We chose to take the lifts up the side of the volcano, and I'd recommend that to anyone taking this tour. We also had a fabulous lunch of local salmon. All the while Jorge had us learning and laughing. He was an excellent guide.

Nest we went "Trekking in Alerce Andino National Park" with Luis, whose knowledge of local flora was impressive. He shared with us his fascination with the plants, flowers, and trees of this rainforest - and kindly taught us a lot of Spanish, which really pleased us.

Then we flew to Punta Arenas. It proved too windy to go see the penguins on Magdelena Island, but we enjoyed time to ourselves exploring the town with its amazing waterfront statues. We could feel the pull of Antarctica from there. Punta Arenas is another place we'd like to return to.

In Puerto Natales. the "Boat Tour to Balmaceda and Serrano Glaciers" was a fantastic day. We saw sweeping waterfalls, sea lions resting on shore, and beautiful views of the glaciers. It was doubly gratifying to be able to land and walk to the base of one of them, where the view was amazing. So was our stop at the ranch and our meal of lamb there. And so was our surprise treat of whisky served with glacier ice, on the boat!

We finished our time in Patagonia with a day of trekking Torres del Paine. Three treks in one day was challenging, but the views of mountains, glaciers, and waterfalls was memorable.

Jesse and Kimkim made all of this happen for us, and we will certainly want to work with them both again for our next South American adventure. Thank you for this amazing experience.

I strongly recommend kimkim and particularly the local specialists.

a 3 week trip with lots of moving parts was perfectly planned. any questions along the way very answered immediately regardless if it was Sunday 6am or Wednesday 11pm. Just extraordinary customer service.

thank you for the great experience kimkim team

Marcela was great! Everything went off like clockwork. We had some problems with an adjoining trip which affected the start of this itinerary but Marcela and her team handled the changes with complete efficiency. Gaboo gets a call out too for excellent service and assistance!
The drivers and guides were on time, did a good job and were personable.
Especially like Juan Pablo from the Buggy ride in the desert and the kayak guide.
Dinner (you called it lunch, but it was at 5pm so it was our dinner) with the red rocks tour was fun and a pleasant surprise.
The only tour we didn’t like was the moon valley. Too big of a group and a very disorganized start and it just wasn’t that interesting.

Hotel Reviews

Hotel Ladera

Providencia

They had a coffee maker in the room, but charged for a tny cup of coffee. Also the hot water took forever to warm up

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa de la Patagonia

Puerto Natales

Loved the breakfast room. Staff was great - but it was VERY noisy! Only 7 rooms and people were loud going up and down the wooden steps starting very early in the morning and then late at night and it sounded like someone was clanging dishes in the breakfast room starting at about 5. Also bathroom was way to small - no shelf space and there wasn’t much storage in the bedroom either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was clean, just not that comfortable - see above

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Amazing breakfast room and great location. Nice size rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Refugio - La Casa de Don Tomas

San Pedro de Atacama

Pretty place - nice pool area and places to sit outside. Rooms comfortable. Loved we got complimentary sparkly wine once a day and the restaurant was very good. Good service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking in Eberhard Fjord

Puerto Natales

A little strenuous but in a good way! We really go a workout and learned about the history of this area. The guide was excellent!

Quality of Experience

It was private. The guide was very attentive to our capabilities and was a good coach.

Guides, Drivers and Staff

Transport

Bike & Beer

Puerto Varas

Beautiful town to start and countryside to ride in. Beer and pizza were fun One of the best drivers Guide was great

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaíso & Wine Tour - Private

Santiago

Claudia was very good! And the wine tasting was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Buggy Safari Through the Desert

San Pedro de Atacama

JP was superb! Maybe our best guide of the tour. He had a good sense of humor, taught us much!

Quality of Experience

Guide, equipment, all top-notch.

Guides, Drivers and Staff

JP was a great communicator and fun to be around.

Transport

He picked us up in a comfortable vehicle and took us directly his home where we got the jeep

Trekking and Condor Watching

Puerto Natales

It was a tough hike mostly do to the incredible wind. and we didn’t see any condors

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking Torres del Paine Active

Chile

Good challenging hikes. Great staff

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Tatio Geysers

San Pedro de Atacama

Well done

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking in Alerce Andino National Park

Puerto Varas

Really muddy- I sunk up to my knees at one spot. Our guide, Rafael was amazing. Great guide. Nice lunch provided.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Beautiful landscape made for amazing pics A little too much back and forth time in the van Wind made it kind of uncomfortable Breakfast outside is a fun touch

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

It was delayed until 10:30 so really late at night - hard to see each other and the wine/snacks table was kind of awkward

Quality of Experience

Guides, Drivers and Staff

Puritama Canyon Trek

San Pedro de Atacama

Didn’t give as much info in English and lots of loose rocks - so hike was challenging

Quality of Experience

Guides, Drivers and Staff

Transport

Valley of the Moon Tour

San Pedro de Atacama

Not interesting and way too long

Quality of Experience

Guides, Drivers and Staff

Transport

Caro was very helpful in planning our trip to Santiago and Patagonia. She kept us well informed and was very good at communication. Unfortunately, at the last minute, my friend's father became very ill and she had to cancel the trip which meant I was traveling alone. It was reassuring to know that KimKim and TripsSouthAmerica was aware of this and I had someone to pick me up from the airport and transport me during the trip. I also had another situation with an approaching winter storm in my area require me to change my plans and leave a day earlier than planned. Caro made the arrangements to accommodate me with an additional hotel night and change in pick up schedule.

The hotel in Santiago was less than I hoped - rooms were sparse and dated, very limitied English spoken, and not in the most favorable area of the city even though it was located in walking distance to the cultural center and museum. On the other hand, I loved Westkar in Puerto Natalas and the MR hotel in the Provincia neighborhood in Santiago upon my return were great options. EcoCamp Patagonia was 5 star eco-resort and I would highly recommend it if visiting Torres del Paine.

I wish I could have visited Punta Arenas while in Patagonia

Hotel Reviews

Hotel Fundador

Santiago, Región Metropolitana

The hotel was dark and dank. After flying over night, I was not able to check in early and so had to find a couch to nap. I checked about getting a to-go breakfast on the morning of my departure and was told that had been arranged but when i checked out they acted like they didn't know anything about that. The room was sparse and dated with a lot of rust in the bath. The neighborhood where the hotel was located was in the financial district with older buildings and apartments but no convenient cafes or inviting restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

EcoCamp Patagonia

Torres del Paine

Loved everything about this eco-resort! The accommodations were very nice and the food superb. I loved they offered a welcome drink every night and wine was included with dinner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Camping Frances

For a camping experience it was very comfortable. The food was very good at the refugio.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Camping Paine Grande

Puerto Natales, Chile

Lots of tents but the tents and pillows were clean and comfortable. Food was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Weskar Lodge

Puerto Natales

A very nice hotel located about a mile from town along the water.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MR Hotel

Santiago

Loved the location and feel of this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Santiago Markets City Bike Tour

Santiago

The bike tour was very enjoyable and informative.

Quality of Experience

Guides, Drivers and Staff

Transport

The driver was late picking me up and returning me after the bike tour. He had a womas hiding in the back of the van which made me feel very uncomfortable and was very unprofessional

Eco Camp W Trek 7D/6N - Day 1 - Welcome to Torres del Paine 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Eco Camp W Trek 7D/6N - Day 2 - Los Cuernos Trek 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

EcoCamp W Trek 7D/6N - Day 3 - The Paine Massif's Heart: French Valley 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

EcoCamp W Trek 7D/6N - Day 4 - Grey Glacier Trek & Boat Ride 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

EcoCamp W Trek 7D/6N - Day 5 - The Big Challenge: Torres del Paine 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

EcoCamp W Trek 7D/6N - Day 6 - Eastern Lakes 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

Transport

EcoCamp W Trek 7D/6N - Day 7- Enjoy the lanscapes and let's return to Puerto Natales or Punta Arenas 💕⛰️

Torres del Paine

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Eberhard Fjord Kayaking Tour

Puerto Natales

The kayaking trip was nice but nothing spectacular.

Quality of Experience

Guides, Drivers and Staff

Transport

Maipo Valley - Concha y Toro & Santa Rita Wineries

Santiago

I think visiting the wineries could be fun to do with a group but by myself it wasn't that enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport