Chile Travel Agents

Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible and memorable.

Hotel Reviews

Hotel Ilaia

Punta Arenas

Quaint hotel with a nice roof view of Puerto Arenas. Staff was nice and hotel was clean, wonderful breakfast.

Authenticity & Character

homey

Location

close enough to city center but not too busy.

Staff

nice, friendly, and accommdating

Cleanliness & Comfort

very clean

Hotel Vendaval

Puerto Natales

Clean hotel with no elevator and in center of town.

Authenticity & Character

nice layout with small courtyard

Location

in center of town

Staff

helpful and nice

Cleanliness & Comfort

quiet, clean and comfortable

Apart Hotel Valle Exploradores

Puerto Río Tranquilo, Aysen

Only hotel in town with nice home cooked breakfast

Authenticity & Character

spacious and clean

Location

center of town

Staff

helpful and nice

Cleanliness & Comfort

clean and spacious

Hotel Pascual Andino

San Pedro de Atacama

Wonderful boutique hotel with homey vibe.

Authenticity & Character

Hotel has enclosed outdoor space and lobby which makes it cool

Location

Not in the center, away from hustle and bustle

Staff

helpful and friendly

Cleanliness & Comfort

clean and even has water for cleaning sand in patio.

Hotel Solace

Providencia

Nice ambiance for a city hotel, not overly business like. Within walking distance of shopping and nice restaurants in a fun neighborhood.

Authenticity & Character

Nice roof deck views and cool vibes.

Location

Off the main street keeps things quiet and pleasant.

Staff

friendly and helpful

Cleanliness & Comfort

clean and comfy

Activity Reviews

Stargazing Experience

San Pedro de Atacama

Terrible experience, went out of town for 20 minutes and arrived in a campsite that featured a telescope to look at stars. Had 4 kids run around ruining the experience. The telescope wasn't that good. Since there was a full moon, the tour outfitter should have offered options. Once we were at the site, made everyone stay for food and it was getting quite chilly. Not what I expected which was in a more secluded space further outside of town. Would not recommend even if it was not a full moon, too much light pollution to see stars. Very disappointing.

Quality of Experience

Location, poor tour guides, horrible guides with poor knowledge. Driver was on cellphone while he was driving. Very unprofessional tour.

Guides, Drivers and Staff

awful staff with terrible manners and no hospitality.

Transport

Driver was on cellphone when driving

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Very hot day with amazing views.

Quality of Experience

Spectacular views

Food

amazing foods

Guides, Drivers and Staff

Wonderful staff, very knowledgeable and great hospitality.

Transport

Safe and clean

Full-Day Tour of Torres del Paine National Park

Chile

Tour guide was amazing, great picture taking and loads of history.

Quality of Experience

wonderful time with great views

Food

Nice hot lunch, enjoyed the food.

Guides, Drivers and Staff

Great knowledge, wonderful hospitality and safe driving.

Transport

on time and safe driving

Marble Caves Kayak Tour

Chile

Guide was excellent in getting perfect views and history of the caves. Wonderful experience, better than boat ride since you can get up close.

Quality of Experience

Peaceful and calm, with great pictures

Guides, Drivers and Staff

knowledgeable, friendly, and speaks English well

Transport

safe driving

Base Torres Hike

Chile

Pace was quite fast, could have started out an hour or two earlier. Got very windy in the afternoon.

Quality of Experience

Wonderful trek, would do it again.

Food

packed lunch was ok.

Guides, Drivers and Staff

Very helpful and knowledgeable.

Transport

Safe and good driving

Colchagua Valley Vineyards Tour

Chile

Beautiful Wineries, lunch was wonderful at Montes vineyard. Montes wines were amazing, especially Angels.

Quality of Experience

vineyards were amazing and Months was a great highlight.

Guides, Drivers and Staff

Driver and guide was amazing. Guide explained the diverse micro climates and different regions.

Transport

Excellent driving.

Fly from Punta Arenas to Balmaceda via Puerto Montt

Chile

Very nice drive with scenic stops along the route.

Quality of Experience

amazing views and changes in elevation

Guides, Drivers and Staff

Very safe, punctual and accommodating.

Transport

Very safe.

Penguin Colony on Magdalena Island

Chile

Loved the penguins and Wildlife.

Quality of Experience

Guide was knowledge and helpful.

Guides, Drivers and Staff

Good hospitality and explained things well.

Transport

Ship was nice and transport was on time.

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Nice to see glaciers up close and the lunch was a nice experience. Boat ride was amazing.

Quality of Experience

Nice boat ride to view surrounding areas.

Food

BBQ was tasty and yummy. Good to taste local food

Guides, Drivers and Staff

staff and guides were helpful and friendly.

Transport

Cruise was wonderful

Valley of the Moon Tour

San Pedro de Atacama

Amazing eco system and learn about terrain. Great breakfast and amazing lunch. Enjoyed a spectacular day.

Quality of Experience

Simply amazing culture and land.

Guides, Drivers and Staff

Wonderful staff cooked breakfast outdoors and lunch was amazing.

Transport

Very safe and clean.

It was a great tour. Everything went smoothly. We loved the hotel Hare Nua on Rapa Nui. The staff was really wonderful, rooms were comfortable and it was nice to be in the center of town. We (I'm 70; my daughter is 19) both really enjoyed the trip and we are still enjoying our time in Chile -- in Santiago now, then to the mountains and finally a beach town north of Valparaiso. Thank you

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

The hotel itself is very nice. I'd prefer to be in a more bustling walkable neighborhood but for one night it was fine.

Authenticity & Character

It's a lovely hotel.

Location

It just felt too isolated.

Staff

Everyone was very nice.

Cleanliness & Comfort

Hotel Hare Nua

Hanga Roa

We loved everything about this hotel -- the wonderful staff, the location in the middle of town, comfort of the rooms, great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Horseback Riding to Teravaka

Easter Island

It was nice to get out and ride. The weather was pretty bad (fog and rain) so it is kind of hard to evaluate. I realize kimkim can't control the weather! I think it would be amazing on a clearer, drier day.

Santiago City Tour - Private

Chile

It's a lot to do immediately upon arrival after a flight but our guide and driver were great and it was nice to get a feel for the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Easter Island Highlights Tour

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Tour to Orongo

Easter Island

It was beautiful and informative ... and just long enough.

Quality of Experience

Guides, Drivers and Staff

Transport

Cramped seating but fine.

We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm clothes. The desert gets very cold at night. Our driver and guide, Cote, actually gave me the coat off his back when he saw how cold I was, and had me keep it for a day before he picked it up at our hotel. So kind!
Francisco and Pam were great at helping us pick from all the great tours, since we had limited time. They reminded us of when we would be picked up, made suggestions for restaurants, picked great neighborhoods for hotels, and lined up all of our transportation needs. Definitely a start to finish complete package. I just wish we had planned a longer trip, Next time!

My husband and I decided to use KimKim to help plan our honeymoon to Chile, and we are glad we did! We have never used a service like this before, and with all of the tasks of wedding planning figured it would be very helpful. Camilla was wonderful in helping us to plan the itinerary, including hotels, excursions, and drivers. We loved the initial questionnaire where we gave some guidance on what we were looking for (adventure, seeing many parts of the country, the types of hotels we were looking for etc.), and we were able to communicate over several weeks with some changes that created the best personalized itinerary for us. Camilla was helpful, responsive, and patient through it all. One of the most helpful parts of KimKim was the whatsapp group that was created the day before our trip, where we could message anytime with questions/ changes, and we got a response within minutes. This was particularly helpful when we inevitably had some flight delays (12 flights total!) that impacted our next stop, and Camilla and associates were able to make the changes quickly. We also loved the travel voucher (itinerary) that was sent to us with all of our excursions, hotels, dates, and flights that we are able to pass on to family members who were curious about where we were/ what we were up to. Having shuttles/ private drivers arranged through KimKim was so useful, making us feel safe that it was pre-arranged through a reputable company. As it was our honeymood, Camilla and her team planned a couple of special things for us that we really appreciated! We would absolutely use KimKim again and recommend it to others.

There are very little changes we would make, after now going through it all, to the itinerary, and here are our reviews:

San Pedro de Atacama (3 nights):
Hotel Domos San Pedro - quiet, safe, welcoming, unique place to stay, had all of your basic needs. A short 10 minute walk to "downtown"
Tours - Astronomical tour, Valle de la luna, Tatio Geysers, Salt flats (would recommend them all)

Punta Arenas (1 night):
Hotel Boutique La Yegua Loca - the CUTEST hotel there is. Friendly, welcoming staff, this place has tons of character, beautiful rooms, and the best breakfast we had the whole trip.

Puerto Natalas (2 nights):
AKA Patagonia (hotel) - this was a unique place to stay 10 minute drive outside of the town. We would only recommend with a rental car as the hotel is out of the catchment of tour pick ups, and there are no staff on site to support with calling taxis.
Tours - grey glacier, Torres del Paine national park panoramic tour (would recommend both)
Local Guide: Jose Luis - Jose was perhaps the best part of booking through KimKim. He was a fantastic tour guide, very knowledgeable on our private Torres del Paine tour, very kind and welcoming, and went out of his way to support us through our time here. We arrived to AKA Patagonia and the hotel staff had not sent us our check in code (no staff on site/ they sent it 4 hours after check in time), but Jose was able to call them and support with our check in. He went out of his way to help us call taxis at all hours (as we do not speak Spanish), and gave incredible recommendations for places to eat. Thank you Jose! You have made our trip so memorable.

Santiago (2 nights):
Hotel Eco Boutique Bidasoa - our favourite hotel... the location, dining, character was all fantastic! even the smell of the hotel was amazing! This is where we would stay if we went back to Santiago
Tours: food tour, winery tour/ Valpariso with our fantastic guide Angel and his wife/ driver Jenny who made accessing all of the stops on the food tour seamless. Angel was knowledgeable and very friendly, thank you!

Rapa Nui (3 nights):
Hotel Gomero - very friendly, safe, loved the pool, a short 10-15 minute walk to downtown that did not feel too far
Tours - Full day Rano Raraku and Anakena beach (would recommend), half day Orongo Volcano (would recommend), half day Ahu Akivi and Tahai tour (felt it was not needed with the other two tours, and would have preferred a half day at the beach instead)

Santiago (1 night):
Hotel NH Santiago - comfortable, clean, good food however we loved our other hotel in Santiago so much we had wished we went back there (Camilla did recommend this however we asked to switch to be in walking distance of the Cerro San Cristobal, which we did appreciate when we were there).

Thank you for a fantastic trip KimKim!

Hotel Reviews

Hotel Gomero

Hanga Roa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

5 stars all around! Fantastic restaurant and breakfast (included), amazing character and room size. Great location. The place even smelled great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Ciudad de Santiago

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

The cutest hotel we have ever been to! So much character, great view, the best breakfast we had on our whole trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Domos San Pedro

San Pedro de Atacama

Friendly + welcoming, has basic needs. Not luxury but quite comfortable. Breakfast was good! About a 10 minute walk to the main street

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AKA Patagonia

Puerto Natales

Unique stay and experience. There are no staff on site, they provide check in codes via WhatsApp. Our was not sent until 4 hours after check in/ there was no response from staff until this time, however our local guide (not through the hotel) was able to contact the staff to get us checked in. Would recommend only with a rental car as it is out of catchment for tour pick ups, and we did not speak spanish for calling taxis. Taxis were quite quick and reliable though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Tour Orongo Volcano

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Round Trip Navigation

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Easter Island! - Transfer to the hotel

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Good Bye Easter Island - Flight to Santiago

Chile

Driver was 30 minutes late, but KimKim staff were great at helping us get in contact with him! And the delay did not impact our travels. Thank you!

Quality of Experience

Guides, Drivers and Staff

Transport

Torres del Paine National Park - Panoramic Tour

Chile

Our guide, Jose Luis, was incredible! Request to book with him!

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

N/A - excursion was cancelled but wished we could do it!

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning Tour

San Pedro de Atacama

An early start but worth it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Visit to "Valle de La luna "

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Ahu Akivi & Tahai - Visit a Ceremonial Site

Easter Island

Fantastic tour, but felt it was not necessary with the other 2 amazing ones we did. Wished we spent a half day at the beach instead

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting, Valparaiso and Viña del Mar- Private Tour

Chile

Would absolutely recommend travelers get out of Santiago to see the wine region. We wish we did more of this!

Quality of Experience

Guides, Drivers and Staff

Transport

I recently had the pleasure of embarking on a remarkable adventure to Santiago, Chile and Rapa Nui (Easter Island), traveling with my mom. Our local specialist, Riwal, was a pleasure to work with from start to finish. We received impeccable service while crafting our personalized itinerary and every detail was seen to through our travels. Our questions were answered thoroughly and promptly and Riwal ensured our every need was met while we were traveling. We could not have asked for a better local specialist. We also loved our tour guide in Santiago, Angel, and his team, made our visit very special. Angel consistently went above and beyond to make our experience extra special. He was very flexible in crafting our tours to our needs and interests. He was extraordinarily helpful in answering our questions, giving us tips and advise and even going out of his way to stop at a local craft market when we asked if there was one close by. Our food tour, trip to the market and our picnic was simply unforgettable! Angel's expertise and efforts made our trip extremely memorable and I cannot recommend him more highly. Finally, in Rapi Nui we cannot say enough about the Celebrate with the Locals experience, which was a sunset dinner on the beach prepared by a local family. We truly felt like part of the family and the food was incredible! You cannot miss this experience! Overall, we had a delightful trip and are happy with the service we received from KimKim.

Hotel Reviews

ICON Hotel

Santiago

Nice hotel, very clean with nice amenities. The staff is helpful. I appreciated that you can pay to check in very early in the morning and also to stay very late, if needed. It is helpful with the timing of international flights. The food and atmosphere in the rooftop restaurant is good and the drinks are also great.

Authenticity & Character

Location

Unknown - we were picked up for all of our tours

Staff

Cleanliness & Comfort

Hotel Gomero

Hanga Roa

The hotel is a bit dated but the owners and staff more than make up for it. They truly go above and beyond in their helpfulness and kindess.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day tour - The Seven Explorers

Easter Island

Interesting tour. Tour guide was knowledgeable and helpful in answering questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Awesome tour! One of the top highlights of our trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kari Kari Cultural Show and Dinner

Easter Island

Fun, local experience. Dinner was good. Appreciated having a front row seat and that the tickets included a drink.

Quality of Experience

Food

Guides, Drivers and Staff

N/A no guides or drivers included

Transport

N/A no transportation included

Snorkeling Tour in Easter Island

Easter Island

Unfortunately, we did not enjoy this experience. There were literally no sea life to see on this snorkeling tour, which really defeats the purpose of snorkeling. We stayed only in one spot rather than trying to go to another location which may have had something to see. Disappointing.

Quality of Experience

Guides, Drivers and Staff

Transport

Celebrate with the Locals – Typical Food and Music from the Island

Easter Island

We loved this experience. Truly a local experience involving an entire local family. We felt very welcomed and part of their family. They really went above and beyond and the food was incredible! The view was lovely.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to Cajón del Maipo: excursion to Embalse El Yeso from Santiago

Chile

Enjoyable and interesting experience. Beautiful views.

Quality of Experience

Guides, Drivers and Staff

Our driver was fantastic and was also very helpful

Transport