Profile photo for Lorena Huidobro
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active 9 hours ago

Lorena Huidobro

I believe that those of us who love to travel tend to have a more open mind and free spirit. Being open to experience new adventures, explore the unknown, see the beauty in the simple things, taste unique foods, connect with the local culture, and in the process, become a more round individual.

What places and activities do you specialize in?

"I specialize in preparing customized travel plans to visit Chile from north to south, including Easter Island and Antarctica. I also combine Chile with neighboring countries Argentina, Bolivia, and Peru.
All my trip offers are tailor made based on the profile of the client, I listen and offer suggestions. I am flexible to accommodate different budgets but always ensure quality first, as well as assistance throughout the trip."

How did you get involved in travel?

"Nature has always attracted me for the peace it brings about. It fills my heart and soul. I have been to North, Central, and South America, most of Europe, and still have a lot of places on my bucket list, hopefully Asia is next, followed by Australia and Africa.
I was born and raised in Chile and have lived both in Spain and USA. "

Please share a unique travel experience you will never forget.

"Being in an exclusive (but rather affordable!) cruise that travels the remote area from Punta Arenas at the very south of Chile, through fjords and glaciers, the legendary Cape Horn, and arrives in Ushuaia, Argentina. We had daily land expeditions, enjoyed amazing food, and explored an area that is completely virgin, with zero communication with the world, nothing to keep your mind busy except the beauty of the scenery. It just fills you up."

Top itineraries and travel advice
Road trip itineraries

Recent trip reviews for Lorena

Spectacular journey!
Patagonia | Feb 18 - Mar 3, 2024

ANDREW
ANDREW G.
Hong Kong SAR China | Reviewed on Mar 04, 2024
I’ve been all over the world, but I found Patagonia to have its own special and unique beauty that sets it apart from other destinations (New Zealand, Norway, Iceland, Alaska, etc.) Highlight for me was setting foot on Cape Horn after being welcomed by a stunning sunrise and spectacular double rainbow before boarding our Zodiacs. The Australis cruise was phenomenal in every way, especially the crew’s service ethic and organization. Transfers and tours departed right on time. Quality of... Read more

I’ve been all over the world, but I found Patagonia to have its own special and unique beauty that sets it apart from other destinations (New Zealand, Norway, Iceland, Alaska, etc.) Highlight for me was setting foot on Cape Horn after being welcomed by a stunning sunrise and spectacular double rainbow before boarding our Zodiacs. The Australis cruise was phenomenal in every way, especially the crew’s service ethic and organization. Transfers and tours departed right on time. Quality of the guides was mixed, but overall satisfactory. Other personal highlights were the lamb at Jau Restaurant in Natales and my stay at Singular Patagonia— most unique place I’ve ever hung my hat with an exceptional staff. Grand finale was Pepito Moreno— best day of all! The Chilhoe Island tour was the only one I did not care for— too much driving, too little time out of the bus. Also unreasonably long- pick up 8am return to hotel 9pm. Overall, I’m very pleased with my journey and Lorena’s great work in making it happen. Also enjoyed meeting and getting to know Juan on the transfer from Natales to Arenas.

Hotel Reviews
The Singular Patagonia
Puerto Natales

Most unique property I’ve ever stayed at. Lots of history, excellent cuisine and a super exceptional staff.

Authenticity & Character
Location
Staff
Omar, Ivan, Daniel, Kelly, Angelo, christian
Cleanliness & Comfort
Radisson Hotel Puerto Varas
Puerto Varas

My stay was replete with issues… no towels for 2 days, had to call and request, reception let phone ring off hook. TV volume did not work, 4 different people tried to fix but couldn’t. Electric outlets in room didn’t work. When I reported these problems, the staff at reception were a bit rude to me. They need more customer service training— very mediocre — except for Jose Alfredo— who was kind and ultimately changed my room. I will say the location was very good, as was breakfast selection.

Authenticity & Character
Location
On lakefront
Staff
Cleanliness & Comfort
Australis Cruise Ship
Santiago
Authenticity & Character
Staff
We all received personal escorts to our cabins upon check in. The staff was fun, upbeat and very well organized. The excursion briefings were thorough and excellent. Felt very safe getting on and off Zodiacs because of the way the crew prepped and assisted us.
Cleanliness & Comfort
Nightly turndown service was a great unexpected touch! Loved the giant picture windows in the cabins!
Activity Reviews
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Patagonia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to Chiloé Island: Castro & Dalcahue
Excursion to Chiloé Island: Castro & Dalcahue
Puerto Varas

Tour was way too long— -13 hours! Pick up 8am drop off 9pm. I found the stops underwhelming and there was too much driving involved.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park & Surroundings
Full-Day Tour of Torres del Paine National Park & Surroundings
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Ana was the best guide on the whole two week trip
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Tierra del Fuego National Park
Discover Tierra del Fuego National Park
Ushuaia

I found the scenery to be underwhelming here compared to the rest of Patagonia. The End of World train ride was a joke— total waste of time, would not recommend.

Quality of Experience
Guides, Drivers and Staff
Jose the guide was very mediocre
Transport
Perito Moreno Glacier Tour
Perito Moreno Glacier Tour
Patagonia

Best scenery of the entire trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 04, 2024

Dear Andrew,
Your detailed feedback about the trip to Chile and Argentina is greatly appreciated. The Fjords Cruise you took is a hidden gem in Patagonia and seeing a double rainbow is the icing on the cake! I am glad you experienced the Singular Hotel, which is top-rated in our country. I will share your comments with our providers and I cannot wait to eat at Jau Restaurant at the end of this month!
I hope you will return one day to explore the Atacama Desert, the Chilean Wine Country (Vik Winery), and the magical Easter Island.
Wishing you the best,
Lorena

I can't say enough about the entire experienc...
Chile | Jan 6 - Jan 16, 2024

Andrew
Andrew T.
Canton, GA | Reviewed on Jan 23, 2024
I can't say enough about the entire experience. All the transportation, accommodations and guides performed and exceeded our expectation. Weather was the only factor that affected our trip. All ground transport was waiting for us when we exited our flights or checking out in the lobby of our hotels. Hotel staff at the The Uman Lodge Patagonia was excellent. They communicated with the outfitters during our stay to make sure that our activities and pick up times coordinated. One... Read more

I can't say enough about the entire experience. All the transportation, accommodations and guides performed and exceeded our expectation. Weather was the only factor that affected our trip.

All ground transport was waiting for us when we exited our flights or checking out in the lobby of our hotels.

Hotel staff at the The Uman Lodge Patagonia was excellent. They communicated with the outfitters during our stay to make sure that our activities and pick up times coordinated. One negative comment about the hotel is the access road, a very rough and rocky road. but once you got to the top, it was majestic.

We also really appreciated our private transport from Puerto Arenas. He was an excellent guide as well.

Hotel Reviews
Hotel Cumbres Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Uman Lodge Patagonia
Futaleufu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bridge to Bridge White Water Rafting
Bridge to Bridge White Water Rafting
futaleufu
Quality of Experience
Guides, Drivers and Staff
Transport
Fly Fishing Half-Day
Fly Fishing Half-Day
futaleufu
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day White Water Rafting
Full-Day White Water Rafting
futaleufu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Torres del Paine National Park Private Tour
Torres del Paine National Park Private Tour
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Hotel Las Torres Tour Options
Hotel Las Torres Tour Options
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking in Grey Lake & Grey River
Kayaking in Grey Lake & Grey River
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile
Quality of Experience
Guides, Drivers and Staff
if rough weather is visible, maybe advise travelers that if you get sea sick, you may want to go on a different day so the rest of the passengers will not miss out on the experience as we did because they turn the boat around due to a few passengers getting sea sick. They should understand that seeing the glacier is one if not the biggest reason people come to the area.
Transport
Azul River to Bridge White Water Rafting
Azul River to Bridge White Water Rafting
futaleufu
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 23, 2024

Thanks, Andy! It was my pleasure to plan and coordinate such an exciting adventure for you and your brother. Not many travelers are brave enough to visit such remote locations in a faraway country. Kudos to your audacious spirit and very grateful for the detailed reviews of hotels and excursions!
Best regards,
Lorena

Exploring Santiago & Full Patagonia - Fantastic way to end 2023!
Patagonia | Dec 26 - Jan 5, 2024

Luis Angel
Luis Angel T.
Manhattan, NY | Reviewed on Jan 10, 2024
The planning and the coordination of the entire trip was excellent and without any issues. This is my first time using KimKim and it won't be my last! For the Full Patagonia Trip, I decided to go with a travel planner and agency because it requires a lot of logistics and coordination with agents and other companies in Chile and Argentina. Lorena, our travel expert, did a SUPERIOR job with the itinerary (11 days). During the planning phases of the trip (which began a year in advance),... Read more

The planning and the coordination of the entire trip was excellent and without any issues. This is my first time using KimKim and it won't be my last! For the Full Patagonia Trip, I decided to go with a travel planner and agency because it requires a lot of logistics and coordination with agents and other companies in Chile and Argentina. Lorena, our travel expert, did a SUPERIOR job with the itinerary (11 days). During the planning phases of the trip (which began a year in advance), Lorena listened to my requests, concerns, and my adventurous soul, and put together a stellar trip and experience. The final itinerary containing everything from drivers' names, tour companies, phone numbers, descriptions, meetings points was detailed and remarkable. I traveled with my best friend and we have returned with many great memories!!! THANK YOU!!!

In reference to the language, I speak Spanish; therefore, it was not difficult to communicate with people. However, many people speak English in Chile and Argentina. It will be helpful though to learn some basic Spanish words if you only speak English.

As soon as we arrived to Santiago, Chile, our driver, Alejandro (TURISMO MILODON) was waiting for us. He drove us to Hotel Ladera and we checked-in in the morning because we decided to pay for the previous night to have a secure early check-in. This is something I always do when arriving early morning to a hotel. Soledad "Sol" "Sole" was our Santiago City Tour that afternoon. Soledad and Alejandro (driver) provided a comfortable environment and gave us great information about Santiago. We walked around the city and visited many of the landmarks. Although I have visited Santiago in 2010, it was great to have those memories back. Soledad is a great guide tour--she is full of information. We have many conversations related to history, politics, religion, and the Chilean genealogy (DNA testing, etc.). Great job Soledad!!! Abrazos!!!

Visiting San Jose Volcano and Andes Mountains with Ando Andes was great. Thank you to Andres, Matias, and Laura. It was Laura's first day doing the trekking with Andres and she dis a GREAT JOB!!! I hope you get the job. Meeting other travelers from other parts of the World was a highlight as well. It was a small group and everyone was very friendly. Thank you for the surprise---- Andres and company organized a "picnic." There was wine, juice, water, olives, crackers, cheese, cookies... all was included! THANK YOU GUYS!!! ABRAZOS!

After Santiago, we began our Patagonia adventure. We took an early morning flight (5:45am) to Puerto Natales. Patagonia Planet was the transport in Puerto Natales. I can't remember the driver's name but he was providing historical information about the town--- very kind of him! Hotel Costaustralis --- AMAZING! The view from the room was to the bay and the mountains. The staff and the food (breakfast and dinner) was very good!!! There was a restaurant in Puerto Natales called EL BARCO (highly recommended)--great ASADOS AND FISH!!! The handcrafted beer (brewed on the premises) was very refreshing.

The hike to Torres del Paine National Park by W Circuit was out of this world. The team of guides: Ramiro, Seba, and Hector was gentle, friendly, and very professional. Once again, a small group and they were checking on everyone's safety because it is a very demanding hike and trekking (4 hours going up and 4 hours coming down). Once you get to the Base of Torres del Paine... you realized that it was worth it!!!

The transport from Puerto Natales to El Calafate, Argentina by Turismo Zaahj (Big comfortable A/C bus) was EXCELLENT. Funny and friendly drivers (there are 2 because they take turns), and the customer service provided at the El Calafate Station was superb. Ana at the front desk--THANK YOU FOR TAKING CARE OF MY ISSUE. I lost my passport and wallet on the bus. Kimkim and Ana from Turismo Zaahj located it and returned it to me. SO GRATEFUL FOR ALL YOUR ASSISTANCE!!! We had a driver, Joaquin, who went far and beyond chasing the bus when I told him about the passport and wallet. AGAIN--PLENTY OF GRATITUDE.

Perito Moreno Glacier Mini Trekking was an incredible experience. Thank you to all the staff at the base of the Glacier and for the shot of whiskey at the end of the path. What a lovely surprise!!! This experience is worth it!!! Once again, thank you to Lorena for accommodating my priorities for this trip. It worked perfectly! And the weather was just ideal. This activity was special because it was done on the 31st of December (last day of 2023). What a way to end the year!!!
There are plenty of bars and restaurants in El Calafate and you cannot go wrong with variety and quality of the food and the service.

Lastly, Ushuaia--- Tierra del Fuego and the End of the World. Lorena scheduled great activities. The trekking and canoeing in Tierra del Fuego National Park was so peaceful and meditative. We learned to appreciate this planet more and more!!! Thank you to Luis (driver), Juan and Carlos. The home cook meal at the end was a real surprise.... with wine and great company. Small group of friendly people. The beef stew with vegetables was so good!!! Great coffee too! Lorena thought about all these details. Isla de los Fuegos transport was very professional. Ushuaia is a lovely town. The Beagle Channel and Penguins tour was EXCELLENT. I was able to be close to the Penguins. We visited Glacier Martial and that was done independently---- another hike and trekking but we got to the base of the Glacier. Terrific experience!

Overall, this adventure has been a very rewarding one. We were able to do many physical activities that, despite our excellent body fitness, it also requires a different mind set. Letting go of insecurities, anxieties, and fears was part of the lesson. Recognizing the importance of mother Earth and how to preserve it for future generations was also an important aspect of the trip. This was fun, mystical, educational, meditative, mysterious, challenging--- austral and worth it!!!

Thank you LORENA for giving us this unforgettable adventure!!! We will be back!!!

Hotel Reviews
Hotel Ladera
Providencia

Great Hotel. Love the infinity pool! The room was spacious and very modern. Great customer service. Thank you.

Authenticity & Character
Modern. Friendly staff!
Location
Safe. Good restaurants in the area. Close to public transportation.
Staff
Friendly!
Cleanliness & Comfort
Hosteria Kau Kaleshen
Gdor. Gregores 1256, Z9405 El Calafate, Santa Cruz, Argentina

Lovely place. Cabin-like rooms with a great garden to hang out when very sunny. Alan and Leo at the front desk---thank you for all your assistance and customer care. The breakfast was served on-time and very good.

Authenticity & Character
Very representative of the area.
Location
Block away from Ave. Libertador (main street)--- restaurants, shops, bars, police station, etc. Near Lago Argentino... great walk around town.
Staff
Alan and Leo--- you are the best!!!
Cleanliness & Comfort
Las Lengas Hotel
Ushuaia

Up in a hill with views of the entire port and the Glacier Le Martial. Modern, spacious, great rooms... huge comfortable double beds and pillows. Restaurant was great. Good breakfast and pizza! Friendly and professional staff. We were able to check-in immediately with no issues. Checking-out was very early in the morning and very fast.

Authenticity & Character
Modern. Comfortable.
Location
Safe area! The entire town is great for walking (if you like to walk). Taxis are not expensive and the hotel call them for you.
Staff
Very professional and helpful.
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Great location! Friendly staff and great restaurant/food.

Authenticity & Character
Speechless!!! Awesome
Location
Best location!
Staff
Attentive. Friendly. Professional.
Cleanliness & Comfort
Stellar!
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago

Soledad was a great tour guide. Alejandro (driver) was also great with his historical comments.

Quality of Experience
Guides, Drivers and Staff
Soledad and Leonardo!!!! You are the best.
Transport
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

BEAUTIFUL LAND

Quality of Experience
Food
At the end of the adventure, they set up a picnic table with wine, juice, fruits, nuts, cookies, ham, cheese, olives, crackers.... LOVELY
Guides, Drivers and Staff
Andres, Matias, Laura--- from Ando Andes. Great and professional loving people!
Transport
Hike in Torres del Paine National Park
Hike in Torres del Paine National Park
Patagonia

The most challenging adventure. Meeting people on the way and emerging yourself in nature.

Quality of Experience
Food
We bought our own lunch.
Guides, Drivers and Staff
Ramiro, Seba, and Hector. Hard to believe you do this 4-5 times a week. You are the greatest!
Transport
W Circuit -- Was good. The bus can be a bit bigger.
Trekking & Canoeing in Tierra del Fuego National Park
Trekking & Canoeing in Tierra del Fuego National Park
Ushuaia

Emerging yourself in nature and thousands of years old rocks.

Quality of Experience
Food
The beef stew with vegetables , wine, coffee and the end was a lovely surprise.
Guides, Drivers and Staff
Transport
Beagle Channel & Penguins
Beagle Channel & Penguins
Ushuaia

Once again, it is all about recognizing the beauty around us and preserving nature and saving mother Earth. Lovely and friendly Penguins---who knew!!! LOL

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Mini-trekking
Perito Moreno Glacier Mini-trekking
El Calafate

The highlight of the trip. Great coordination with the ferry and the guides waiting for us at the base of the Glacier. A great team is awaiting for us to show us how to walk on ice!!! Unbelievable experience provided by Hielo y Aventura.

Quality of Experience
Food
We went with our own lunch. Lockers available for backpacks. Coffee and Tea was available at the end of the mini trekking. We had whiskey too.
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 11, 2024

Wow... thanks, Luis! Your detailed review makes me want to travel to Patagonia right now!!
I know this trip meant a lot to you, and it is fantastic to learn that it exceeded expectations. Patagonia is beautiful, both the people and the nature, and you were able to experience lots of it. I have passed along your kind words to all the providers, and I will be waiting to help you plan your next adventure in South America.
All the best,
Lorena

A very fun and active trip across Chile for t...
Patagonia | Dec 20 - Dec 29, 2023

Samir
Samir K.
Issaquah, WA | Reviewed on Jan 05, 2024
A very fun and active trip across Chile for the whole family. We started with Santiago after a few hours of rest and then the next 8 days just went by in a jiffy. Everything was arranged well and We were kept in the loop. Valparaiso is an amazing city and we really enjoyed the wine tour in the afternoon. Atacama is out of the world and we really enjoyed watching the stars and touring the desert with JP. Lagoons and Geysers were out of the world. Our most memorable experience was picnic... Read more

A very fun and active trip across Chile for the whole family. We started with Santiago after a few hours of rest and then the next 8 days just went by in a jiffy. Everything was arranged well and We were kept in the loop. Valparaiso is an amazing city and we really enjoyed the wine tour in the afternoon. Atacama is out of the world and we really enjoyed watching the stars and touring the desert with JP. Lagoons and Geysers were out of the world. Our most memorable experience was picnic in the moon valley followed by watching the sunset.
Patagonia was hiking adventure for me and I was glad that family joined me. It all culminated in going to Base Torres for the amazon views of the towers. While a bit hectic, it was a really awesome experience for the family. Thanks Kimkim and Lorena for the experience.

Activity Reviews
Stargazing Tour
Stargazing Tour
San Pedro de Atacama

Watchin Saturn Rings and Band of Jupiter along with the Nebula was the highlight of this trip for me. Getting a few tips/lessons in astronomy before stargazing was also fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Amazing vistas. It was bit hot in the afternoon but a cool picnic followed by an awesome sunset helped.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Torres del Paine National Park
Hike in Torres del Paine National Park
Patagonia

My bucket list hike and it was a good way to end our trip (save the best for last). Last mile of the hike is rocky and quite steep. It can also get quite windy at the base. Good guides who took care of the group and kept us all together and motivated!

Quality of Experience
Food
Decent vegetarian option.
Guides, Drivers and Staff
Driver was a bit rash at times especially when overtaking other vehicles.
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 05, 2024

Fantastic photos of your family adventure in Chile, Samir! I appreciate you sharing them with us. You were a pleasure to work with, and I hope the entire family enjoyed such a diverse and exciting experience we crafted to visit our country.
Wishing nothing but the best for you all in 2024!!
Lorena

Patagonia and Atacama Dessert are Amazing
Chile | Jan 13 - Jan 27, 2022

Lily
Lily N.
Eugene, OR | Reviewed on Dec 29, 2023
Absolutely wonderful trip! Lorena crushed it with planning and got us the most awesome guides and beautiful places to stay! She was so helpful with the entire processes and really took my ideas for a trip and turned it in to an incredible experience! Highly recommend using her to help plan your trip through all of Chile!!! Read more

Absolutely wonderful trip! Lorena crushed it with planning and got us the most awesome guides and beautiful places to stay! She was so helpful with the entire processes and really took my ideas for a trip and turned it in to an incredible experience! Highly recommend using her to help plan your trip through all of Chile!!!

Hotel Review
NOI Indigo Patagonia
Puerto Natales

BEAUTIFUL!

Authenticity & Character
Beautiful views and great food included!
Location
On the water!
Staff
Very nice!
Cleanliness & Comfort
Beds were so comfy
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 29, 2023

Lily!!! Thanks so much for sharing these incredible photos of your trip and for your very kind words! It makes me so happy to know you keep good memories of Chile and it was such a fabulous adventure. The weather was definitely on your side. Sending you my best wishes for a fantastic New Year 2024!
Cheers,
Lorena

Delighted to share my incredible 2-week journ...
Chile | Dec 3 - Dec 16, 2023

Rizal
Rizal K.
Singapore | Reviewed on Dec 19, 2023
Delighted to share my incredible 2-week journey with KimKim in Chile! From the bustling streets of Santiago to the awe-inspiring landscapes of Patagonia and the Atacama Desert, every detail was expertly curated. The guides were knowledgeable, accommodations were top-notch, and the seamless transitions between destinations made the experience truly enjoyable. Easter Island's mystical allure was a highlight. Kudos to KimKim for an unforgettable adventure. Highly recommend their services for an... Read more

Delighted to share my incredible 2-week journey with KimKim in Chile! From the bustling streets of Santiago to the awe-inspiring landscapes of Patagonia and the Atacama Desert, every detail was expertly curated. The guides were knowledgeable, accommodations were top-notch, and the seamless transitions between destinations made the experience truly enjoyable. Easter Island's mystical allure was a highlight. Kudos to KimKim for an unforgettable adventure. Highly recommend their services for an enriching exploration of Chile's diverse wonders!

Hotel Reviews
Hotel Ladera
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Appelgren House Hotel Boutique
PUERTO NATALES
Authenticity & Character
Location
Pop
Staff
Cleanliness & Comfort
Lodge Terrantai
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hare Uta
Rapa Nui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Patagonian Ranch Experience
Full-Day Patagonian Ranch Experience
Puerto Natales
Quality of Experience
Food
Wine and the lamb! Must try!
Guides, Drivers and Staff
Transport
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago
Quality of Experience
I’m
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 20, 2023

Rizal, your review is much appreciated! It is inspiring to learn that the trip planning turned into a wonderful experience for you. We are also delighted that you enjoyed Chile, its nature, and the culture that makes us unique.
May you have many more fantastic adventures traveling the world!
Best always,
Lorena

Excellent service if you need it
Patagonia | Dec 4 - Dec 16, 2023

Scott
Scott M.
Seattle, WA | Reviewed on Dec 17, 2023
Overall, I would rate Kimkim and my experience as great but with a lot of caveats. My trip ended up being excellent and much of it was arranged by Kimkim. But in my case, I would have been better off making my own arrangements. But I’m a very experienced traveler and could have easily arranged everything on my own for quite a bit less money and without a middle person which would have given me control. This probably would have been better. My trip to Patagonia was excellent. Lorena had... Read more

Overall, I would rate Kimkim and my experience as great but with a lot of caveats. My trip ended up being excellent and much of it was arranged by Kimkim. But in my case, I would have been better off making my own arrangements. But I’m a very experienced traveler and could have easily arranged everything on my own for quite a bit less money and without a middle person which would have given me control. This probably would have been better.

My trip to Patagonia was excellent. Lorena had excellent knowledge of how to create a lot of wonderful experiences in Patagonia. I ended up creating my own which worked out fine but I also know that if I would have allowed Lorena to arrange them, they would have been great

As far as my primary goal of going on the O-trek in Patagonia, I honestly would have been better off arranging this myself since I ended up out of the loop with the planning which left me confused at some points. I also had some poorly planned transferred based on the trekking plans which I could have fixed if I had direct access to the agency that booked the trek.

My advice is if you like a black box arrangement where you want everything prepared and ready and are more concerned with experience than cost, this is a great service. But if you like to know all the details and like to micromanage the planning, then there are better approaches to planning your trip.

I really appreciate Kimkim and specifically Lorena in helping me to create what ended up being one of the greatest trips of my life.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 18, 2023

Hi Scott, I am so happy you had a fantastic trip! I was waiting to hear how the adventurous "O" trek went. You are an excellent travel planner indeed, and I appreciate your perspective. I will follow up on the transfer mishaps during your trip; as you know, this is a program prepared and sold by a single provider, but I was glad to find you a spot when none was available.
I wish you the best on your future travels!!
Lorena

The quality of the tour guides really made th...
Chile | Nov 20 - Dec 2, 2023

Anne
Anne T.
Shively, KY | Reviewed on Dec 05, 2023
The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on... Read more

The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on the trail--we had the mountains to ourselves! There was a great snack served at the end. The wine tours were of course incredible with high quality wine and a beautiful hotel at Santa Rita. And Rapa Nui was a wonderful experience--I loved the personal touches especially breakfasts at Hotel Taara and the guide was excellent at changing the itinerary when the weather was not great my first day of touring. I loved having a week to spend on the island. The people there are friendly and welcoming and the ceviche the best I have had anywhere!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Dear Anne, I am super happy that this trip finally came true for you, after years of planning! I loved reading your comments and how it was a special adventure with many different experiences. I hope you will keep fond memories of Chile and our people. Our entire team wishes you many more fun travel adventures ahead.
All the best,
Lorena

Lorena planned a wonderful two weeks in Chile...
Chile | Nov 17 - Nov 30, 2023

Minda
Minda H.
Maple Grove, MN | Reviewed on Dec 04, 2023
Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy...
Read more

Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy trip (both with On Safari Atacama).
The scenery in Patagonia is breathtaking. We had Anna as a terrific guide during an all-day tour in Torres Del Paine. The fjord cruise in Patagonia was very enjoyable. Highlights of the cruise included beautiful scenery, wildlife sightings, delicious lunch, and whiskey served with glacial ice!
Our only disappointment was the cancellation of our cruise to Magdalena Island in Punta Arenas (to see the penguins) due to the weather. It was a last-minute thing, and we were left to fill the day ourselves.
We have used KimKim many times for our trip planning. They did a great job with this one!

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Great restaurant! It was nice to have filtered water available to refill our containers. There was also always coffee\tea available in the lobby. The front desk was very helpful too.

Authenticity & Character
Location
Quiet, but close to town.
Staff
Cleanliness & Comfort
Hotel Alma Sur
Punta Arenas

Great breakfast. Staff not helpful.

Authenticity & Character
Location
Staff
Staff did not seem to care about customer service.
Cleanliness & Comfort
Hotel HD Natales
Puerto Natales

The staff at this hotel is outstanding! The location is lovely, quiet and has great views. It is out of town and requires transportation into town. The rooms are tired and the whole hotel could use updating. The staff made up for the hotel's run down condition.

Authenticity & Character
Location
Great views, quiet
Staff
Everyone was great
Cleanliness & Comfort
Update and better maintenance
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago

Kind of lackluster for us but could have been the travel fatigue from redeye flights.

Quality of Experience
Not much depth
Guides, Drivers and Staff
Transport
Valparaíso Tour & Cooking Class
Valparaíso Tour & Cooking Class
Santiago
Quality of Experience
Loved the cooking class. It was nice to spend time with a Chilean native as well as make some good food.
Guides, Drivers and Staff
Driver seemed impaired? Guide seemed bored.
Transport
Our driver for this day was late arriving for pick up at the hotel as well as picking us up from the cooking class. We think he was either drunk or very hung over as he drove erratically at times and needed to stop at a wayside for over half an hour. We regret not reporting this earlier.
Private Dinner
Private Dinner
Santiago

Great food, wine and conversation. It was lovely to spend time in a Chilean home. An authentic experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

Great hike and guide. Especially liked the "treats" after the hike.

Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Loved seeing the flamingos

Hike from Sarmiento Lake to Amarga Lagoon
Hike from Sarmiento Lake to Amarga Lagoon
Chile
E-bike to Lake Cejar
E-bike to Lake Cejar
San Pedro de Atacama
Full-Day Tour of Torres del Paine National Park & Surroundings
Full-Day Tour of Torres del Paine National Park & Surroundings
Chile

Loved our guide, Anna

Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Great guide, didn't like getting up so early. Not sure if it was as spectacular as I anticipated.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Hi Minda, I appreciate you taking the time to leave a detailed review of your trip to Chile! It was indeed a very diverse program to experience many sites and activities and I am happy to know it was an enjoyable time for you. I will follow up with each particular review so I thank you for that and wish you all nothing but the best!
Lorena

Patagonia Trip
Patagonia | Nov 13 - Nov 25, 2023

T
Thibault P.
Manhattan, NY | Reviewed on Nov 27, 2023

The local specialist Lorena did an amazing job organizing the trip, she was always very responsive, provided great insights and helped a lot with her knowledge of Chile. All local guides were very nice and on time too. The experiences and accommodations felt very specific to what I wanted to see and I particularly loved the Torres Del Paine area. Thanks a lot!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 27, 2023

Gracias, Thibault! You were a pleasure to work with. I'm very glad you enjoyed Patagonia and got a lot of hiking done, surrounded by such beautiful scenery.
All the best,
Lorena