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Turismo Milodon

TURISMO MILODON - DMC Chile since 1997, has a successful career organizing travel for individuals, groups and corporate in Chile and bordering countries. Each of our proposals brings visitors to our unique culture and nature, leading to an unforgettable experience. We know how to impress your clients with top-quality services and a diverse landscape in Chile: Santiago/Valparaiso, Patagonia, Atacama Desert, Lakes and Volcanoes District, Easter Island, and Wine Country.
We also coordinate trips with bordering countries: Argentina, Bolivia, Peru, and Brazil, in addition to the one and only Antarctic continent.

Turismo Milodon is part of the following groups: Argentina Travel Agents, Bolivia Travel Agents, Chile Travel Agents

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Recent Trip Reviews for Turismo Milodon

Stellar service from KimKim
Chile | Nov 1 - Nov 13, 2025

T
Teri H.
Ashburn, VA | Reviewed on Nov 15, 2025
My husband and I looked at several tour agencies to help us plan a trip to the Lake District of Chile. KimKim came out of the gate with quick, helpful replies. Lorena was awesome as she helped tailor a 2 week visit with accommodations that met our needs and then some, as well as activities and tours . She was flexible as we went back and forth, as we did not a cookie cutter tour, but one that met our interests. One of the many experiences she recommended was an adventure cruise on the... Read more

My husband and I looked at several tour agencies to help us plan a trip to the Lake District of Chile. KimKim came out of the gate with quick, helpful replies. Lorena was awesome as she helped tailor a 2 week visit with accommodations that met our needs and then some, as well as activities and tours . She was flexible as we went back and forth, as we did not a cookie cutter tour, but one that met our interests. One of the many experiences she recommended was an adventure cruise on the Skorpios 2… probably the highlight of our trip. If anyone gets the chance to take this cruise… do it. The service and sights were outstanding.
Lorena stayed in communication with us from start to finish… she deserves a big bonus!
We were also very happy with Vaale who was our local KimKim contact. The Whatsapp chat was very helpful and always answered quickly. There wasn’t one hiccup on this trip… all drivers, guides and accommodations were perfect. We will definitely be using KimKim again in the future. Thanks for making this a memorable trip.
Teri and Rob

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Wow… a beautiful boutique hotel that was reasonably priced. The breakfasts were outstanding and included. The staff was attentive and friendly. The rooms and beds were comfortable and clean. The hotel is not close to the center of Santiago, but Uber is easy and quick to use and less expensive than in the US. There are plenty of good restaurants nearby if you don’t eat at the hotel’s restaurant. It is very safe to walk around the area of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wyndham Puerto Varas Pettra
Puerto Varas

This hotel is situated on a hill above the huge lake and if you get a room with a view… which I highly recommend…you can sit on a balcony looking at the 2 different volcanoes across the lake. It is a 5 minute walk to center of Puerto Varas… a cute town with many good restaurants nearby and shops. The rooms were spacious, clean and comfortable. The breakfasts were typical Chilean breakfasts and more than fueled you for a busy morning exploring the area and national parks. It was a perfect place to stay to explore the Lake District.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/V Skorpios II Cruise
Santiago

If you get the chance… book this adventure cruise. The attentive service is outstanding. They sat us at a dining table of other English speaking people, as we were definitely the minority. But they made sure they provided English translations for any announcements or lectures. We soon became fast friends with the people at our dining table. The stops and sights along this cruise were memorable, with the visit to the San Raphael glacier being the highlight. Often we needed to take a smaller boat to visit the sights. The ship and its rooms were very comfortable and clean. The food was plentiful and delicious. A couple of our dining partners had food allergy issues that the staff were mindful of and provided good alternatives as needed. We loved that the cruise was small… we had only 70 people on board on our cruise in early November. We all dressed for an active trip. We didn’t want the typical large cruise experience and you won’t find it here, as it is geared to getting out and exploring the area along the route. We would highly recommend this cruise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour in Puerto Montt & Puerto Varas
City Tour in Puerto Montt & Puerto Varas
Puerto Varas

After a quick flight from Santiago to Puerto Montt we were met by a great guide arranged by KimKim and its affiliate LS. He took us around Puerto Montt and Puerto Varas, pointing out the local history, interesting sights and giving us helpful suggestions for our stay.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago

We enjoyed seeing both a small winery and one of the biggest ones in Chile. The tour guides were excellent and well informed. The lunch was very good. Our driver was very nice, always early and fun to be with.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Puerto Varas

Beautiful national park with easy paved trails. It was a time of year the schools are winding down before their big break , so it was filled with alot of very happy teenagers . They were well behaved, but made it a bit crowded to stand at the over looks at times. The highlight was when our guide drove up to the big inactive volcano where we took a chairlift up to the bottom of the snow covered part of the volcano. You could hike around the area. We were lucky to have clear skies so we could take lots of pictures of the views. The lunch we stopped in as part of the tour was delicious and loved that it was a local spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

A great all day experience hiking about 5 miles on mainly flat terrain through an old growth forest. There are several steps at end to the waterfall, but it was safe and well maintained. Our guide was very knowledgeable about the park and we enjoyed may conversations with him on a variety of subjects .

Quality of Experience
Food
This was no fault of our guide, it just wasn't the best meal, as we are not big sandwich eaters. Perhaps a list of potential food options could be given to tailor a box lunch to our tastes.
Guides, Drivers and Staff
Transport
Skorpios II - 6 days/5 nights Cruise
Skorpios II - 6 days/5 nights Cruise
Chile

Please see my detailed review of our KimKim experience in the first review in the list of reviews, as I gave specific information about this outstanding adventure cruise.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly fishing on the Río Maullín
Fly fishing on the Río Maullín
Chile

My husband wanted to do this activity as he is an avid fly fisherman. He raved about how accommodating the guide was to meet his specific interests and needs. It was a fun experience that allowed him to catch several big lake trouts.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 15, 2025

Hi Teri and Rob,

Thank you so much for your beautiful review! It truly means the world to me. Planning your Lake District adventure—especially crafting something unique—was an absolute pleasure. I’m thrilled that the Skorpios II cruise became such a highlight and that everything ran smoothly from start to finish.

Your kind words about Vaale and our teamwork made our day. I’d be honored to help you and Rob again whenever your next adventure calls in South America.

A big hug from Chile,
Lorena

Thank you for making our trip special for us ...
Panama | Nov 7 - Nov 11, 2025

Leigh
Leigh H.
Columbus, OH | Reviewed on Nov 12, 2025
Thank you for making our trip special for us and customized to our preferences. Jesse took the feedback and incorporated into the plan. Read more

Thank you for making our trip special for us and customized to our preferences. Jesse took the feedback and incorporated into the plan.

Hotel Reviews
Central Hotel Panama
Panama

This hotel is absolutely lovely and loved the location. They make you feel very special there. It is a beautiful hotel.

Authenticity & Character
Great history associated with the building and surrounding location
Location
Lots to walk around and see
Staff
Super friendly and welcoming
Cleanliness & Comfort
Spotless
Global Panama Hotel
Panama City

Very nice rooms and amenities like the pool, hot tub and gym. Great restaurant too

Authenticity & Character
Location
Nice and centralized but also quiet
Staff
Super friendly and helpful
Cleanliness & Comfort
Spotless
The Hummigbird
Bocas del Toro

All the reviews online are accurate - absolutely beautiful and so peaceful.

Authenticity & Character
So serene and exactly what I was hoping for
Location
The beach and surf are so close by. It is down a very bumpy dirt road but loved the fact it was so Far out
Staff
Makes you feel like family
Cleanliness & Comfort
Spotless
Activity Reviews
Panama Canal Partial Transit
Panama Canal Partial Transit
Panama City

Very informational and interesting - lots of yummy food

Quality of Experience
Food
Excellent - get breakfast and lunch and was a lot of food - big portions.
Guides, Drivers and Staff
Awesome
Transport
Coral Cay and Red Frog Beach
Coral Cay and Red Frog Beach
Bocas del Toro

Super interesting and loved the guides. Good way to see all the different islands

Quality of Experience
Great guides
Guides, Drivers and Staff
Excellent
Transport
Nice boat ride
Boca del Drago & Playa de las Estrellas
Boca del Drago & Playa de las Estrellas
Bocas del Toro

This is a great way to see starfish island and others

Quality of Experience
Very interesting and educational
Guides, Drivers and Staff
Excellent
Transport
Nice covered boat
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 12, 2025

Hi Leigh,

Thank you so much for sharing your kind feedback! I’m delighted to hear that your 5-day trip to Panama City and Bocas del Toro was special and that the itinerary reflected your preferences. It was a pleasure working with you and Will to fine-tune the details and create an experience that felt truly personal. From the energy of the city to the laid-back charm of the islands, I’m so glad you enjoyed both sides of Panamá.

If you ever decide to explore more of this beautiful country, I’d be happy to help you plan your next Panamanian adventure!

All the best,
Jesse

The trip was AMAZING!
Patagonia | Nov 1 - Nov 9, 2025

H
Hunter S.
Anderson, SC | Reviewed on Nov 10, 2025
The trip was AMAZING! Every tour was so well organized and all the guides worked so hard to make sure the guests were safe, informed, and entertained. Jesse did a great job planning everything and did all the thinking for us so all we had to do was enjoy! Read more

The trip was AMAZING! Every tour was so well organized and all the guides worked so hard to make sure the guests were safe, informed, and entertained. Jesse did a great job planning everything and did all the thinking for us so all we had to do was enjoy!

Hotel Reviews
Our Habitas Atacama
San Pedro de Atacama

The accommodations were very comfortable and the staff was so kind. The restaurant had delicious food and drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

This was such a unique spot. Cute rooms. Delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

The hotel was beautiful and the food was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cejar Lagoon, Ojos del Salar & Tebenquiche
Cejar Lagoon, Ojos del Salar & Tebenquiche
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

Even though it was almost a full moon, we had an amazing experience! We got to see some really beautiful things. The people were so knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 10, 2025
Hi Hunter, Thank you so much for sharing your wonderful experience in Chile! I’m thrilled to hear that your 9-day journey through the Atacama Desert and Patagonia was amazing and that you found the tours well organized and the guides attentive, knowledgeable, and fun. It means a lot to know that everything came together smoothly so you could simply relax and enjoy the adventure. I truly appreciate your kind words about the planning process — it was a pleasure helping craft your trip! Should... Read more

Hi Hunter,

Thank you so much for sharing your wonderful experience in Chile! I’m thrilled to hear that your 9-day journey through the Atacama Desert and Patagonia was amazing and that you found the tours well organized and the guides attentive, knowledgeable, and fun. It means a lot to know that everything came together smoothly so you could simply relax and enjoy the adventure.

I truly appreciate your kind words about the planning process — it was a pleasure helping craft your trip! Should you ever wish to explore more of Chile or other destinations in South America, I’d be delighted to assist you again.

All the best,
Jesse

Superb trip planning and execution! Hotels w...
Patagonia | Nov 1 - Nov 9, 2025

N
nancy j.
Atlanta, GA | Reviewed on Nov 10, 2025
Superb trip planning and execution! Hotels were top notch - interesting properties and excellent food. All transfers were perfectly done. Communication clear and helpful.
Excursions and tours were excellent and professional.
Top notch service!
Read more

Superb trip planning and execution! Hotels were top notch - interesting properties and excellent food. All transfers were perfectly done. Communication clear and helpful.
Excursions and tours were excellent and professional.
Top notch service!

Hotel Reviews
Our Habitas Atacama
San Pedro de Atacama

Beautiful property and excellent staff. Food was very good - restaurant staff excellent. Great restful home base for Atacama desert experience.

Authenticity & Character
Location
Quiet area
Staff
Restaurant staff. Spa service.
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

Interesting architecture. Great staff and food.

Authenticity & Character
Location
Quiet location. Spectacular views.
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

Small property with something interesting in every corner. Each room is different- beautifully decorated with local items.

Authenticity & Character
Local character!!!
Location
Staff
Staff was super attentive and helpful.
Cleanliness & Comfort
Super comfortable beds. Heated towel racks. Wool slippers!!
Activity Reviews
Base Torres Hike
Base Torres Hike
Patagonia

Amazing hike but at the top of my ability range. Stunning views. Guide was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

Lots of great information and incredible sky views despite full moon.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Patagonia

Great overview of the park. Guide was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 10, 2025

Hi Nancy,

Thank you so much for your wonderful feedback! I’m thrilled to hear that you had such a great experience on your 9-day journey through the Atacama Desert and Patagonia. It’s fantastic to know that you enjoyed the hotels, food, and excursions, and that everything—from the transfers to the communication—went smoothly.

It was a real pleasure helping plan this adventure for you and Hunter, and I’m so glad it all came together just as hoped. Should you ever wish to return to Chile or explore more of South America, I’d be delighted to assist you again.

All the best,
Jesse

We had an incredible time visiting Chile and creating experiences!
Chile | Oct 16 - Nov 2, 2025

Nilsa
Nilsa M.
Ashburn, VA | Reviewed on Nov 07, 2025
We had an incredible time visiting Chile and experiencing the country. Marcela did a wonderful job accommodating all the things we wanted to do with all the places we wanted to visit. It entailed a lot of moving parts and everything fell into place. Thank you Gaboo for coordinating all the domestic air tickets. The hotels we stayed in were very nice, comfortable and centrally located to restaurants and shops within walking distance. Our driver in Santiago, Eliseo Albornoz, was... Read more

We had an incredible time visiting Chile and experiencing the country. Marcela did a wonderful job accommodating all the things we wanted to do with all the places we wanted to visit. It entailed a lot of moving parts and everything fell into place. Thank you Gaboo for coordinating all the domestic air tickets. The hotels we stayed in were very nice, comfortable and centrally located to restaurants and shops within walking distance. Our driver in Santiago, Eliseo Albornoz, was outstanding. We so much enjoyed talking to him each time he picked us up from the airport and during our time in Santiago. We enjoyed all the activities and the sights at the Atacama desert, Santiago, Patagonia and Rapa Nui! But I leave most impressed with the young men and women who were our guides in San Pedro de Atacama and Patagonia. They guided us in areas of extreme weather conditions, while educating us in all that pertains to the native wildlife, plants, vegetation, and even geology of the region. They maintained a positive attitude and high energy throughout. It was truly a pleasure to learn about Chile through them.

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Beautiful and elegant hotel, eco-friendly. It’s situated right in the middle of downtown, walking distance to many restaurants, shops and tourist attractions .

Authenticity & Character
The artwork in this hotel is beautiful
Location
Walking distance to everything you need -restaurants, shops, museums and tourist attractions.
Staff
Everyone was very courteous and accommodating.
Cleanliness & Comfort
Nice room with super comfy beds.
Hotel Kimal
San Pedro de Atacama

This hotel is centrally located to everything in town. The room small but quaint although a bit dark. The bed was not very comfortable. The room had a nice private sitting area outside your door.

Authenticity & Character
Adobe like room with a private sitting area outside your room which was very nice.
Location
Close to everything in town.
Staff
Staff prepared to-go breakfast bags for us several times when leaving early at dawn for the different activities.
Cleanliness & Comfort
The bed was not very comfortable and the room was a bit dark.
Weskar Lodge
Puerto Natales

This hotel is situated right outside of town with an incredible view of the fjord. The rooms are quaint.

Authenticity & Character
The hotel holds a lodge feel throughout.
Location
The hotel sits just outside of town with a beautiful view of the fjord.
Staff
Everyone was very pleasant and approachable.
Cleanliness & Comfort
Room is on the small side but nice and clean.
Hotel Hare Nua
Hanga Roa

This is a boutique hotel that embraces you with many personalized experiences, from the lei once you land at the airport, the arrival special drink waiting for you at the reception room, to your breakfast table with your personalized name placard served and ready for you every morning. The location is great, walking distance to shops, restaurants and the cove.

Authenticity & Character
A very nice layback tropical boutique hotel
Location
Close to restaurants, shops and the cove.
Staff
The staff was super warm and welcoming.
Cleanliness & Comfort
The rooms were nice, comfortable and clean.
Hotel Lago Grey
Torres del Paine

This hotel is right in the middle of the glacier grey park . As soon as you walk into the reception area the view from the floor to ceiling window in the bar and restaurant takes your breath away with direct view of a neon blue iceberg floating in the distance and surrounded by nature. Our room was super spacious with a huge picture window facing the water and nature with complete privacy. You can sit and look out the window mesmerized for hours. What an amazing privilege it was to be able to stay in this hotel.

Authenticity & Character
Quiet elegance surrounded by nature, superb!
Location
This hotel is stunning, right in the middle of the glacier grey park with view of an iceberg and surrounded by nature.
Staff
The staff was very warm and professional.
Cleanliness & Comfort
Beautiful spacious room with a very comfortable bed and great big picture window facing nature.
Hotel Eco Boutique Bidasoa
Santiago

This boutique hotel was our home base during our trip through Chile and we couldn’t be happier with it. It’s in a safe location with shops close by. The interior design of the hotel is very elegant and vibrant. The rooms are spacious with a very comfortable bed and convenient mini-fridge with nice decor. The restaurant has a delicious menu, great drinks and superb service.

Authenticity & Character
Beautiful boutique hotel with vibrant interior design.
Location
Great location walking distance to shops.
Staff
Service was superb.
Cleanliness & Comfort
Very clean, spacious room with comfortable bed.
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Nov 10, 2025

Hola Nilsa, hola René!
Thank you so much for your wonderful message. It makes me happy to know that you enjoyed such a long and complete journey across Chile and that you were able to experience the beauty and diversity of our country’s landscapes and people.

It was a real pleasure to help you plan this adventure, and I’m delighted to hear that everything came together so well. I hope the memories you made here stay with you for a long time and that one day you’ll come back to explore even more of this corner of the world!

Un abrazo,
Marcela

Wonderful Patagonia trip!!!! Marcela help us...
Patagonia | Oct 13 - Oct 24, 2025

M
Maite Q.
Flagami, FL | Reviewed on Oct 27, 2025
Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in...
Read more

Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in advance and all activities went very well.
We loved our time in the Chilean and Argentine Patagonia.
Thanks!!!

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Oct 27, 2025

Thank you so much for your wonderful feedback, Maite! I’m happy to hear that you enjoyed your Patagonia adventure and that everything went great. It was a pleasure helping you plan your trip and making sure all the details were taken care of.

I’ve already passed your kind words to the entire Turismo Milodon team. It means a lot to know that you loved both Chilean and Argentine Patagonia and we hope to help you plan your next unforgettable adventure soon!

All the best,
Marcela

I travelled to Chile and Argentina from 10/03...
Chile | Oct 4 - Oct 17, 2025

Neil
Neil M.
Philadelphia, PA | Reviewed on Oct 20, 2025
I travelled to Chile and Argentina from 10/03/25-10/17/25. I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia.
Lorena hit a home run with my itenary.
All the hotels I stayed in were very modern in awesome neighborhoods where I could walk to restaurants and shopping. She also arranged a bike tour in Santiago that was great
I had a friendly driver to take me to and from the
airports.
She arranged a...
Read more

I travelled to Chile and Argentina from 10/03/25-10/17/25. I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia.
Lorena hit a home run with my itenary.
All the hotels I stayed in were very modern in awesome neighborhoods where I could walk to restaurants and shopping. She also arranged a bike tour in Santiago that was great
I had a friendly driver to take me to and from the
airports.
She arranged a local travel expert Valentina who was my WhatsApp go to for all my questions and on the ground support throughout my travel adventure. She was always available which took all the worry out of my vacation plans
The Wtrek 4day 3 nite in Torre Del Paine national park was amazing! It was a very challenging hiking experience but the scenery is stunning. Lorena picked the perfect amount of days for me to spend in the park. She also arranged my stay in the above ground tent which was a cool experience and all my excellent vegetarian meals.
My travel on the ground included extremely comfortable buses and it was awesome to sit back and view the beautiful landscape as I travelled from Chile to Argentina.
The hotels in Argentina were also super comfortable and the local hiking in El Chalten was great.
Lorena and Valentina did an amazing job providing me with a well thought out action adventure itenary in Chile and Argentina within my budget.
This is exactly what I wanted.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 20, 2025

Hi Neil,

I'm thrilled to hear that your action-packed adventure to Chile and Argentina exceeded your expectations! The W Trek in Torres del Paine sounds like it was a highlight, and we are proud of you for such an inspiring achievement going solo.

Thank you for sharing this fantastic experience with us. We're delighted you enjoyed this adventure. Please know we're here if you have any future travel dreams – we'd love to help craft another unforgettable journey for you!

All the best,
Lorena (and Valentina)

Jesse was very responsive but not a personalised tour
Chile | Aug 25 - Sep 1, 2025

Kirsty
Kirsty L.
Kenya | Reviewed on Sep 02, 2025
Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin... Read more

Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin and there was no hot water throughout my stay. The tours on Rapa Nui were large (20-30 people), expensive and the guides were average in terms of knowledge. I ended up cancelling them and rebooking on the island for local guides and had a great experience. The site is convenient, with nothing to book, but doesn't provide great service or anything over and above what you could book yourself. I have never used a site like this before and perhaps as an independent traveller I expected more local knowledge and added value for the price I paid.

Hotel Reviews
Inaki Uhi Hotel
Pascua Island

The booking was not on their system despite a confirmation and the hotel management were quite rude. Two men turned up to my room asking me to go to reception and made me make a call with international roaming to the agent to sort it out. Not ideal. No hot water during my stay. Central location but opposite a bar that had music quite late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
room not cleaned on the first night of my stay
Hostal Quinta Adela
San Pedro de Atacama

Very friendly but as it was off-season there was work going on at the time of my stay. However, owners were lovely to their only guest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

The guide was fine, but dealing with the agency was tricky. had to find their whatsapp number to try and sort out a the pick up they missed. The company did send someone to take me to join the group but quite disorganised. I cancelled other trips and went with a local guide who was much cheaper and better.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama
Quality of Experience
Food
no food provided
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
large number of people meant pick up took ages
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 04, 2025
Hi Kirsty, Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience. I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so... Read more

Hi Kirsty,

Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience.

I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so that future travelers have more reliable arrangements, better value, and the kind of personal, high-quality experiences they deserve.

I also hear your point about personalization and added value. That’s something I take seriously, and I’ll be working on ways to make sure travelers feel more supported and cared for throughout their journey.

Once again, I’m very sorry your trip didn’t feel as smooth or as special as it should have. I’m grateful you took the time to share your experience, because it gives me the chance to improve and make things better for other travelers in the future!

Kind regards,
Jesse

Ideal Chile bucket list trip
Chile | Nov 7 - Nov 20, 2024

Helen
Helen L.
Manhattan, NY | Reviewed on Aug 16, 2025
Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible... Read more

Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible and memorable.

Hotel Reviews
Hotel Ilaia
Punta Arenas

Quaint hotel with a nice roof view of Puerto Arenas. Staff was nice and hotel was clean, wonderful breakfast.

Authenticity & Character
homey
Location
close enough to city center but not too busy.
Staff
nice, friendly, and accommdating
Cleanliness & Comfort
very clean
Hotel Vendaval
Puerto Natales

Clean hotel with no elevator and in center of town.

Authenticity & Character
nice layout with small courtyard
Location
in center of town
Staff
helpful and nice
Cleanliness & Comfort
quiet, clean and comfortable
Apart Hotel Valle Exploradores
Puerto Río Tranquilo, Aysen

Only hotel in town with nice home cooked breakfast

Authenticity & Character
spacious and clean
Location
center of town
Staff
helpful and nice
Cleanliness & Comfort
clean and spacious
Hotel Pascual Andino
San Pedro de Atacama

Wonderful boutique hotel with homey vibe.

Authenticity & Character
Hotel has enclosed outdoor space and lobby which makes it cool
Location
Not in the center, away from hustle and bustle
Staff
helpful and friendly
Cleanliness & Comfort
clean and even has water for cleaning sand in patio.
Hotel Solace
Providencia

Nice ambiance for a city hotel, not overly business like. Within walking distance of shopping and nice restaurants in a fun neighborhood.

Authenticity & Character
Nice roof deck views and cool vibes.
Location
Off the main street keeps things quiet and pleasant.
Staff
friendly and helpful
Cleanliness & Comfort
clean and comfy
Activity Reviews
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

Terrible experience, went out of town for 20 minutes and arrived in a campsite that featured a telescope to look at stars. Had 4 kids run around ruining the experience. The telescope wasn't that good. Since there was a full moon, the tour outfitter should have offered options. Once we were at the site, made everyone stay for food and it was getting quite chilly. Not what I expected which was in a more secluded space further outside of town. Would not recommend even if it was not a full moon, too much light pollution to see stars. Very disappointing.

Quality of Experience
Location, poor tour guides, horrible guides with poor knowledge. Driver was on cellphone while he was driving. Very unprofessional tour.
Guides, Drivers and Staff
awful staff with terrible manners and no hospitality.
Transport
Driver was on cellphone when driving
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Very hot day with amazing views.

Quality of Experience
Spectacular views
Food
amazing foods
Guides, Drivers and Staff
Wonderful staff, very knowledgeable and great hospitality.
Transport
Safe and clean
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

Tour guide was amazing, great picture taking and loads of history.

Quality of Experience
wonderful time with great views
Food
Nice hot lunch, enjoyed the food.
Guides, Drivers and Staff
Great knowledge, wonderful hospitality and safe driving.
Transport
on time and safe driving
Marble Caves Kayak Tour
Marble Caves Kayak Tour
Chile

Guide was excellent in getting perfect views and history of the caves. Wonderful experience, better than boat ride since you can get up close.

Quality of Experience
Peaceful and calm, with great pictures
Guides, Drivers and Staff
knowledgeable, friendly, and speaks English well
Transport
safe driving
Base Torres Hike
Base Torres Hike
Chile

Pace was quite fast, could have started out an hour or two earlier. Got very windy in the afternoon.

Quality of Experience
Wonderful trek, would do it again.
Food
packed lunch was ok.
Guides, Drivers and Staff
Very helpful and knowledgeable.
Transport
Safe and good driving
Colchagua Valley Vineyards Tour
Colchagua Valley Vineyards Tour
Chile

Beautiful Wineries, lunch was wonderful at Montes vineyard. Montes wines were amazing, especially Angels.

Quality of Experience
vineyards were amazing and Months was a great highlight.
Guides, Drivers and Staff
Driver and guide was amazing. Guide explained the diverse micro climates and different regions.
Transport
Excellent driving.
Fly from Punta Arenas to Balmaceda via Puerto Montt
Fly from Punta Arenas to Balmaceda via Puerto Montt
Chile

Very nice drive with scenic stops along the route.

Quality of Experience
amazing views and changes in elevation
Guides, Drivers and Staff
Very safe, punctual and accommodating.
Transport
Very safe.
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Loved the penguins and Wildlife.

Quality of Experience
Guide was knowledge and helpful.
Guides, Drivers and Staff
Good hospitality and explained things well.
Transport
Ship was nice and transport was on time.
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

Nice to see glaciers up close and the lunch was a nice experience. Boat ride was amazing.

Quality of Experience
Nice boat ride to view surrounding areas.
Food
BBQ was tasty and yummy. Good to taste local food
Guides, Drivers and Staff
staff and guides were helpful and friendly.
Transport
Cruise was wonderful
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Amazing eco system and learn about terrain. Great breakfast and amazing lunch. Enjoyed a spectacular day.

Quality of Experience
Simply amazing culture and land.
Guides, Drivers and Staff
Wonderful staff cooked breakfast outdoors and lunch was amazing.
Transport
Very safe and clean.
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Aug 19, 2025

Hi Helen,

I'm glad you and your group enjoyed your trip throughout Chile! I apologize for the poor experience in the stargazing excursion and will make sure to improve things for our future travelers.

Please don't hesitate to reach out again for another trip to visit our beautiful country 😊

Kind regards,
Jesse

It was a great tour. Everything went smoothl...
Chile | Jul 13 - Jul 17, 2025

Michael
Michael G.
Los Angeles, CA | Reviewed on Jul 21, 2025
It was a great tour. Everything went smoothly. We loved the hotel Hare Nua on Rapa Nui. The staff was really wonderful, rooms were comfortable and it was nice to be in the center of town. We (I'm 70; my daughter is 19) both really enjoyed the trip and we are still enjoying our time in Chile -- in Santiago now, then to the mountains and finally a beach town north of Valparaiso. Thank you Read more

It was a great tour. Everything went smoothly. We loved the hotel Hare Nua on Rapa Nui. The staff was really wonderful, rooms were comfortable and it was nice to be in the center of town. We (I'm 70; my daughter is 19) both really enjoyed the trip and we are still enjoying our time in Chile -- in Santiago now, then to the mountains and finally a beach town north of Valparaiso. Thank you

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

The hotel itself is very nice. I'd prefer to be in a more bustling walkable neighborhood but for one night it was fine.

Authenticity & Character
It's a lovely hotel.
Location
It just felt too isolated.
Staff
Everyone was very nice.
Cleanliness & Comfort
Hotel Hare Nua
Hanga Roa

We loved everything about this hotel -- the wonderful staff, the location in the middle of town, comfort of the rooms, great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horseback Riding to Teravaka
Horseback Riding to Teravaka
Easter Island

It was nice to get out and ride. The weather was pretty bad (fog and rain) so it is kind of hard to evaluate. I realize kimkim can't control the weather! I think it would be amazing on a clearer, drier day.

Santiago City Tour - Private
Santiago City Tour - Private
Chile

It's a lot to do immediately upon arrival after a flight but our guide and driver were great and it was nice to get a feel for the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Easter Island Highlights Tour
Easter Island Highlights Tour
Easter Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

It was beautiful and informative ... and just long enough.

Quality of Experience
Guides, Drivers and Staff
Transport
Cramped seating but fine.
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Aug 04, 2025

Hi Michael,

I'm happy to hear you and your daughter enjoyed your 5-day trip through Santiago and Easter Island. I'm sorry about the weather! I'm glad you were still able to enjoy the island though and it's unique beauty 😊

Don't hesitate to reach out in the future for another trip to our beautiful country! Maybe a visit to the Patagonia or Atacama Desert? 🏜

All the best,
Jesse