Marcela Huidobro

I had an amazing time in Chile and Marcela was the one that set up the trip for me. She was extremely helpful and patient with me setting the trip up for my preferences even with the short notice I gave. I had a once in a lifetime trip filled with amazing memories. From seeing the most stars I've ever seen with my eyes to riding a hot air balloon in San Pedro. To having unbelievable views from a volcanic hot spring near Santiago. And exploring the entirety of Easter Island with very friendly locals with a crystal clear beach! This trip was fantastic from start to finish and was made to be completely worry free for me, every pick up drop off and destination was set up was organized so I didn't have worry about it. Shout out to all the people that helped organized the trip. Manuel and Alex in San Pedro with their very funny and friendly ways of talking and explaining everything. Sebastian in Santiago who was unbelievably knowledgeable and was able to give loads of information about Santiago and Valparaíso and knew the hidden spots for the best stores and restaurants. Luis a local of Easter Island who gave an entire history of the people of the island. Finally Marcela who set up everything for me and was even available to meet up in person, going above and beyond!

Activity Reviews

Stargazing Experience

San Pedro de Atacama

This was one of the things I especially wanted to do. Chile has a lot of other countries observatories in it because of how clear the sky is and the topography is perfect for it. Boy was I not disappointed being able to see the most stars i'll probably ever see with the naked eye. The guide was very informative and gave very cool descriptions and explanations of the various nebulas and stars we were seeing. It was really cool seeing Jupiter as well with its red stripes!

Quality of Experience

Guides, Drivers and Staff

Transport

Atacama Ballooning - Experience another world

San Pedro de Atacama

Never done a hot air balloon but seeing it as an option I had to try it. Even with having a bit of a love/hate relationship with heights it was an unbelievable experience. For anyone wondering the basket is very secure and solid feeling if you have any fear and it even has seats you can sit down in if you don't want to stand. The views and descriptions were very informative and the guide even let us control the fire for a little bit!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cajón del Maipo & Hot Springs

Santiago

If you are in Santiago this is one of the things you have to do. The views to and from the location itself are breath taking, let alone that you can see them while sitting in a a relaxing hot spring. There are seven pools with varying temperatures so you don't need to worry about any of them being too hot or cold.

Quality of Experience

Guides, Drivers and Staff

Transport

Let me start by saying how wonderful Marcela was. She replied almost immediately to any questions or concerns that we had...no matter what time of day or even on weekends. I can't say enough good things about her! She was sweet, attentive, and friendly whenever we contacted her. Muchas gracias Marcela!

At every hotel we stayed at, the staff was courteous and accommodating. The hotel properties were lovely. Breakfasts were delicious and so were dinners (when we ate at hotel restaurants.) I have to particularly commend Hotel Simple Patagonia. We arrived there on my husband's birthday and, at dinner, the staff presented him with an absolutely delicious chocolate birthday cake. (I'm sure Marcella was responsible for coordinating that.)

I also want to commend Hotel Ilaia in Punta Arenas. They were very accommodating in holding our luggage after checkout while we went on a city tour. We purchased food while on the tour and the hotel was very gracious in letting us use their dining facilities to eat our meal.

Guides for our excursions all spoke very good English and they were very knowledgable. The only caveat I have, is that some of the guides tended to walk very quickly and the slower walkers sometimes got left behind. And sometimes the guides would start their talks before everyone had caught up.

Marcela was outstanding with the planning and organizing the entire trip. No one could ever do better than her and she was also invaluable in helping to solve a couple of issues that came up during the trip, totally unrelated to the planning and booking. She was also very kind in organizing a Happy Birthday cake for me at the Simple Patagonia hotel. Was very much appreciated. All the hotels she picked were excellent and all the hotel personnel were very kind and helpful.

The arranged excursions were very good and the guides were generally very good, especially Dani and Felipe in the Atacama region and Nico in Patagonia and Jose Ike in Easter Island. On a couple of instances the guides took off ahead of the group and some of us were left behind and were not able to hear some of the information. When dealing with older folks the guides need to be aware that some folks don’t walk as fast as other younger folks.

All in all a great experience and worth a recommendation for anyone that wants to use kimkim to tour Chile.

Marcela was great! Everything went off like clockwork. We had some problems with an adjoining trip which affected the start of this itinerary but Marcela and her team handled the changes with complete efficiency. Gaboo gets a call out too for excellent service and assistance!
The drivers and guides were on time, did a good job and were personable.
Especially like Juan Pablo from the Buggy ride in the desert and the kayak guide.
Dinner (you called it lunch, but it was at 5pm so it was our dinner) with the red rocks tour was fun and a pleasant surprise.
The only tour we didn’t like was the moon valley. Too big of a group and a very disorganized start and it just wasn’t that interesting.

Hotel Reviews

Hotel Ladera

Providencia

They had a coffee maker in the room, but charged for a tny cup of coffee. Also the hot water took forever to warm up

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa de la Patagonia

Puerto Natales

Loved the breakfast room. Staff was great - but it was VERY noisy! Only 7 rooms and people were loud going up and down the wooden steps starting very early in the morning and then late at night and it sounded like someone was clanging dishes in the breakfast room starting at about 5. Also bathroom was way to small - no shelf space and there wasn’t much storage in the bedroom either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was clean, just not that comfortable - see above

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Amazing breakfast room and great location. Nice size rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Refugio - La Casa de Don Tomas

San Pedro de Atacama

Pretty place - nice pool area and places to sit outside. Rooms comfortable. Loved we got complimentary sparkly wine once a day and the restaurant was very good. Good service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking in Eberhard Fjord

Puerto Natales

A little strenuous but in a good way! We really go a workout and learned about the history of this area. The guide was excellent!

Quality of Experience

It was private. The guide was very attentive to our capabilities and was a good coach.

Guides, Drivers and Staff

Transport

Bike & Beer

Puerto Varas

Beautiful town to start and countryside to ride in. Beer and pizza were fun One of the best drivers Guide was great

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaíso & Wine Tour - Private

Santiago

Claudia was very good! And the wine tasting was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Buggy Safari Through the Desert

San Pedro de Atacama

JP was superb! Maybe our best guide of the tour. He had a good sense of humor, taught us much!

Quality of Experience

Guide, equipment, all top-notch.

Guides, Drivers and Staff

JP was a great communicator and fun to be around.

Transport

He picked us up in a comfortable vehicle and took us directly his home where we got the jeep

Trekking and Condor Watching

Puerto Natales

It was a tough hike mostly do to the incredible wind. and we didn’t see any condors

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking Torres del Paine Active

Chile

Good challenging hikes. Great staff

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Tatio Geysers

San Pedro de Atacama

Well done

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking in Alerce Andino National Park

Puerto Varas

Really muddy- I sunk up to my knees at one spot. Our guide, Rafael was amazing. Great guide. Nice lunch provided.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Beautiful landscape made for amazing pics A little too much back and forth time in the van Wind made it kind of uncomfortable Breakfast outside is a fun touch

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

It was delayed until 10:30 so really late at night - hard to see each other and the wine/snacks table was kind of awkward

Quality of Experience

Guides, Drivers and Staff

Puritama Canyon Trek

San Pedro de Atacama

Didn’t give as much info in English and lots of loose rocks - so hike was challenging

Quality of Experience

Guides, Drivers and Staff

Transport

Valley of the Moon Tour

San Pedro de Atacama

Not interesting and way too long

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Chile. Our agent, Marcela, crafted an exceptional itinerary—she listened carefully to our wishes and adapted plans seamlessly when changes arose.
The Atacama Desert was breathtaking, and our guides, Rodrigo and JP, were incredibly knowledgeable about the region’s geology, history, and Andean wildlife. Rapa Nui was unforgettable; learning about the Moai and the Birdman competition brought the island’s rich history to life. In the Colchagua Valley, we enjoyed sampling outstanding wines amid stunning scenery, which was the perfect way to round out the journey.

I want to compliment Marcela for her excellent service, planning and heartfelt advice for the wonderful trip to Patagonia in Oct 2024. Sorry this took so long as I was very overwhelmed by personal things. I am very grateful for her caring for me when my luggage didn’t arrive at Argentina airport with my airlines. She immediately responded to my messages and provided very helpful advice. Thank you so much once again ! She is a great asset and talent !

The whole trip was amazing. We particularly enjoyed some tailored experiences such as the kayaking and the condor watching in Patagonia.

Hotel Reviews

NH Ciudad de Santiago

Santiago

Hotel La Casa de Don Tomás

San Pedro de Atacama

Activity Reviews

Santiago City Tour - Private

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Viña del Mar & Valparaíso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valley of the Moon Tour

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Tatio Geysers

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Canyon Trek

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to the Summit of Toco Mount

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Biking Tour of Puerto Natales

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Eberhard Fjord

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking and Condor Watching

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking Torres del Paine Active

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hike to Base Torres

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marcela was an absolute angel! This trip would not have happened without her. I picked places I wanted to see, things I wanted to do, set a budget and let her pick the rest. All the transportation was on time and professional. All the hotels were beautiful with wonderful service. This was the trip of a lifetime seeing things I’ve only ever dreamed about. If I could do it over, I would spend more time in puerto natales and Torres del Paine as well as spend time in el Chalten instead of el calafate! The communication that Marcela provided from start to finish was amazing. I had never booked with a travel company before and this experience won’t be able to be topped. My guides in Puerto Natales were one of my favorite parts of the trip. Both through Patagonia Planet. Jhon on the all day bus tour through Torres del Paine was phenomenal! Paz on the lago Sarmiento hike in the park was incredible. You could tell they love what they do and love to share the area with people who appreciate it!

Hotel Review

Hotel Sir Francis Drake

Puerto Ayora

This place felt like home. Everyone was so kind and helpful but especially Carolina. She was so helpful with recommendations and was a friendly face each time I arrived back from the days adventure.

Authenticity & Character

It felt clean and comfortable with a really unique feeling of being in a house instead of a hotel.

Location

This hotel is so easy to walk to so many places! A couple blocks from the ocean and a couple blocks to any restaurant you’d like!

Staff

Carolina was incredible!! I’ve never felt so comfortable asking questions of a staff member at a place I’m staying. Everyone else was friendly and professional!

Cleanliness & Comfort

Nothing fancy but very clean and comfortable

Activity Reviews

Full-Day Tour of Torres del Paine National Park

Chile

I wasn’t expecting much from this tour but it was incredible! Being able to see so many parts of the park and so much wildlife was really exciting. Torres del Paine blew me away and I should have spent more time there!

Quality of Experience

Food

Guides, Drivers and Staff

Jhon was the most phenomenal guide and trying cared that I was there alone. He made sure to check each time to make sure I made it back on the bus and offered to take photos of me at every stop. You could tell he loved the area and is excited to show it to people!

Transport

The communicated well on when transport would arrive and the vehicle was clean and Alvaro was a great driver!

Perito Moreno Glacier Mini-trekking

El Calafate

This is a once in a life time experience and I am so grateful that I chose to do this tour!! It was really one of the coolest things I’ve ever done!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike from Sarmiento Lake to Amarga Lagoon

Chile

This was a great little hike and I had perfect weather! However my guide Paz, was truly what made this experience unforgettable. She was so passionate about the area and the things we were talking about. Being a guide from the United States it was really fun to compare stories and have someone who understands you from the other side of the world.

Quality of Experience

Guides, Drivers and Staff

Transport

El Chalten Full-day with Mirador de los Cóndores

El Calafate

I had a really terrible guide for this excursion. You could tell she didn’t want to be there. However, it is beautiful and well worth the visit. I wish I would’ve planned to spend a few nights in Chalten instead of just a day trip.

I loved everything in my trip. I had a wonderful hotels, tours. Even when things did not go right ( because of the flight) everything was rearranged and I did not loose any experiences. I am definitely coming back with my family to explore Patagonia. Thank you