Kimkim Trip Reviews for Chile
What a beautiful and physically awesome trip....
Chile
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Jan 25 - Feb 2, 2023
What a beautiful and physically awesome trip. Kim Kim suggested the right excursions for us and how wonderful to not worry about transfer transportation. read more
Chile Tour
Chile
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Jan 14 - Jan 27, 2023
Most guides were very good.
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good.
Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be... read more

Hi Bakulesh,
Thanks for your review and I am glad you both had a wonderful time and are considering your next vacation with us. You mentioned the Torres del Paine guide not being conversant in English as much as Spanish. I will look into that as it has not happened before and we wish to correct that for future travellers. I am glad all of the rest of the trip was above your expectations. I am glad we have built a trusted relationship for the future.
Kind Regards,
Jason.
A Perfect Atacama Desert Trip
Chile
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Jan 11 - Jan 18, 2023

The core of our trip was seeing the Atacama Desert and visiting its important sites. Lorena was excellent in tailoring our plans to suit our interests and time-frame. Transit arrangement to and from Santiago were flawless and out hotel in san Pedro de Atacama was perfect as a quiet, high quality location to venture from. Accommodations at the Don Tomas were comfortable and the food was fresh tasting with touches of originality. There are dozens of tour operators in San Pedro, but I felt that... read more

You are so kind... thanks Eric! I hope Shirley will be able to see Chile through your photos as she embarks on her own inside journey. I'll keep her and son in my thoughts. Atacama is a beautiful location and I am super happy you were able to enjoy your trip.
All the best,
Lorena
The adventure was well designed and great cho...
Chile
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Jan 7 - Jan 20, 2023

The adventure was well designed and great choices were made by Lorena, I mentioned a cruise through the fjords of Patagonia and she came through with beautiful well thought out and enjoyable trips.
I especially enjoyed the 5 day cruise from Punta Arenas to Ushuaia, around Cape Horn and through the inside channels. Unfortunately due to weather conditions we were unable to land on the cape but passed close enough to get pictures of the station and the monument.
An earlier tour had to be... read more

Thanks for your comments, Malcolm! The Australis is for sure a little gem only a few are able to enjoy, glad you were one of them!! Best of luck in your future travels :)
Kindest regards,
Lorena & team
We loved our trip to Chile! Every place was a...
Chile
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Jan 9 - Jan 20, 2023
We loved our trip to Chile! Every place was amazing- experiences was the best in every place! Hotel in San Pedro Atacama desert - la casa de Don Thomas was the best!!! All guides and drivers were great and helpful! Communication was great! Thank you for a best time of our life!!! read more

Dear Yana,
It was a pleasure hosting you and Vlad in Chile! Thank you very much for taking the time to write a review for all the activities and hotels, this helps us to continue improving day by day.
It was a pleasure planning this trip with you and it makes me very happy to know that everything was to your liking.
I look forward to working with you again soon!
All the best,
Ana and the entire Trips South America team <3
The trip was amazing! Everything was planned ...
Chile
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Jan 9 - Jan 20, 2023
The trip was amazing! Everything was planned so well and there was a great variety of experiences with nothing overlapping. It is hard to experience a huge country like Chile in limited time but we had an wonderful variety of activities in every location we visited and we enjoyed every day there read more

Dear Vald,
Thanks for your kind words! It was a pleasure helping you plan this beautiful trip!
We hope to receive you again soon!
Regards,
Ana and the entire Trips South America team :D
Enjoyable trip
Chile
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Jan 4 - Jan 17, 2023

Nicely spaced trip. Plenty of “ spare “ time. Suggestions were practical & although hard work - fitness wise, worked.
Most things ….. within the teams control, worked well. read more

Hi Greg and Annie! Thanks for this review, it was my pleasure working with you to plan a trip to this amazing place in the world... offering both value and taking care of the logistics so you could fully enjoy it. I appreciate your trust in me and hope you keep many nice memories from this adventure.
Best always,
Lorena
Trekking in El Calafate
Chile
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Jan 11 - Jan 14, 2023

We ended up using Kimkim for an additional land based trip in Patagonia to compliment our Antarctica cruise, and most everything went off without a hitch. We were either texted or messaged regarding all our transfers, and even when our flight ended up coming in earlier than expected, our driver was there within minutes. My one comment would be I need to learn how to pack lighter as one of our domestic flights didn't like my carry on size. Otherwise, I'd say it was truly a great experience,... read more

Dear Kim,
Thank you for sharing your experience whit us! It was a pleasure to assist you and I hope to receive you again in South America soon :)
Warm regards,
Ana and all the team of Trips South America
What an amazing trip!
Chile
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Dec 10 - Dec 19, 2022

What an amazing trip! Our daughter had been studying in Valparaiso for nearly 4 months and we traveled to Chile at the end of her semester to see where she had been and to explore some other parts of the country. Lorena seemed to understand us immediately, and arranged for us to see Punta Arenas, Puerto Natales, Puerto Varas, Santiago and Valparaiso. She planned a perfect mix of outdoor adventure, educational and historical sites, and time to explore on our own.
Each tour guide was... read more

Awww, thank you Betsy! What a kind review, it fills my heart to know you enjoyed the trip, our nature and our people. Come back to Chile anytime, we'll take great care of you again :)
Best wishes to the entire family,
Lorena
Nara arranged the trip, which was smooth and ...
Chile
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Dec 27 - Jan 13, 2023
Nara arranged the trip, which was smooth and timely. Our guide in Iguazu was Marco and he was so kind and patient with us and knew all the best views. Nori in Ushuaia took us to see the penquins and we also went to Laguna Esmerelda with her and she was also so kind and patient with us. They both knew english very well and explained everything to us. read more

Gina,
I am so glad to hear that everything went so well for you on your trip! We really enjoyed having you come to Patagonia also. Hopefully you ate some calafate berries and come back some day!
Thank you so much!
Laura
A Dream Trip Come True
Chile
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Dec 11 - Dec 24, 2022

This trip was a dream trip for my mother and I – years in the imagination and the making. I decided to use the services of KimKim because I wanted a local specialist to devise the best possible package for us, and on, the whole, Lorena delivered.
In 14 days, we managed to visit the highlights of Chile – Santiago, Valparaiso, Patagonia and Atacama. Most of the tours and tour guides were excellent and went above and beyond what is expected from them. The people were friendly and generous,... read more

Sarah, it was very special planning this trip for you and mom and glad you both enjoyed it. I took notice of your suggestions during the trip and appreciate them. Gloria, Leo and Felipe send their regards and along with our entire team, we wish you both a fantastic year 2023 with more traveling adventures to come!
Best always,
Lorena
Everyone Should Visit Chile
Chile
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Dec 26 - Jan 8, 2023
We loved our visit to Chile. We had fantastic guides throughout, but extra kudos to Agustin at Zenit Travel in Pucon, and his colleagues Gonzalo and Carlos. Gonzalo took us on a rafting trip in the Liucura River, where my son was able to fish and also had the opportunity to learn how to row the raft. Carlos went above a beyond - taking us a fantastic hike to Sanctuario El Cani, and thermal baths, but also helping us when we needed to change our plans a bit. Cannot recommend Zenit Travel... read more
Fantastic tour through many cities in South America
Chile
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Nov 28 - Dec 12, 2022

We took a South American tour from 27/11/2022 to 13/12/2022 organized by agent Emi through Kimkim. Here is our feedback on the trip:
It was very helpful to have ongoing emails from Emi before and during the trip. It helped to keep the communication going and prepare us. We could have used some more information about tipping – when and how much is appropriate in different situations.
For the most part, the internal flight times, tours and the accommodations were well planned with no waste... read more
Overall, wonderful trip. The excursions were...
Chile
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Dec 21 - Dec 30, 2022
Overall, wonderful trip. The excursions were great and the trips were well organized and planned. The hotel in Santiago (NH Ciudad de Santiago) was NOT a very nice hotel and not 4 star. I would not recommend this hotel. The tour guide in Santiago got lost herself multiple times and had us walking in the poor section of town for over 45 minutes before admitting she was lost. I would not recommend this company for the city guided tour. The hotel in San Pedro de Atacama was wonderful and... read more

I appreciate your comments, Kelly, and will keep them in mind for future reference. Glad to hear overall it was a great trip.
I wish your family a fabulous New Year 2023 with many more adventures to enjoy!
Best,
Lorena
Our trip was well-organized. We had some tr...
Chile
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Dec 24 - Dec 31, 2022
Our trip was well-organized. We had some travel snafus and but we were able to stay in contact with someone on the team so our trip could continue smoothly. The tours we were booked on were fantastic and ran smoothly. The guides were great. All around great experience .

Stacy, I am so happy it all turned out well considering the 1-day delay of your international flight. You are both super lucky to have visited the island during peak season thanks to your early planning, it is fully booked through April now! I wish you both a fabulous New Year 2023 and I truly appreciate your trust in us for this trip.
Best regards,
Lorena
Awesome planning and execution was flawless! Helped create a once in a lifetime memorable family trip for us!
Chile
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Dec 21 - Dec 31, 2022

thanks for helping plan a wonderful trip that will leave us lifelong memories! I will of course refer friends to Lorena and Kimkim since we are very happy with the end to end experience you offered.
The guided tours in Valparaiso with Claudia and the all day one with Simple Patagonia in Torres Del Paine were excellent. Pick ups and drop offs were professional and on time in clean comfortable and safely driven vehicles
The penguin tour to Isla Magdalena and the all day boat tour to the... read more

Rahul, it was a real pleasure working together in crafting this special trip for you and family. It is wonderful to know you enjoyed visiting our country and wish you all a magnificent New Year 2023 full of new memories.
Best always,
Lorena
You can take your mother and children to Patagonia with the help of Kimkim
Chile
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Dec 11 - Dec 24, 2022
We had an excellent trip with the help of Lorena. She picked great destinations and excursions for our 7 person group ranging in age from 10 to 75. She selected excellent accommodations for our budget. It was great always being a walkable neighborhood since we didn't have a vehicle. Having access to someone local who spoke English via WhatsApp throughout the trip was wonderful and helped me manage my stress levels greatly as the group leader - especially when the airlines canceled a... read more

Thanks, Marcia. I am so happy the entire family enjoyed their time in Chile, sorry I missed you in Punta Arenas! It was a windy day... :)
May you all have a fantastic New Year 2023!!
Lorena
Incredible Chile trip
Chile
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Dec 14 - Dec 29, 2022
Emi and the others did an absolutely incredible job planning this trip from start to finish! The accommodations were terrific, and any minor problems were resolved quickly. Communication with the team was prompt and excellent. Thank you all so much!

Thank you, Joshua!
After so much time waiting, you finally made it to come!
I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It was a pleasure meeting you
Emi
Crissy and Bob - Patagonia
Chile
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Dec 16 - Dec 23, 2022

Crissy and I had an amazing time in Patagonia. This trip was a long time coming, delayed several times for COVID, and ended turning into our Honeymoon.
Erin and the KimKim crew were fantastic during the changes and final prep. Very knowledgeable, offering up timely responses, and extremely flexible.
We really enjoyed the Penguin Island, Torres Base Hike, and the Serrano River Kayak. Weather was absolutely perfect. Hotels were decent, with the Hosteria Pehoe being the most... read more
Recent trip to Chi...
Chile
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Nov 24 - Dec 14, 2022
We had an enjoyable and memorable trip to Chile thanks to the Lorena who had been very patient listening to our needs and expectations and she was able to come up with an itinerary to suit our requests. She was very professional and answered many of our doubts that came up along the way.
Everything went smoothly. The transfers were always early or punctual and they were very helpful especially Gabriel who is so cheerful and ever ready to help. The guides were knowledgeable and answered our... read more

Gracias BG for your kindness! It is wonderful to know you had a good time during your 3 weeks in Chile and got to experience so many different places, flavors, and people. I wish you all the best in future travels and a plentiful New Year 2023.
Cheers,
Lorena
Fantastic Trip
Chile
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Dec 11 - Dec 21, 2022
We had a fantastic trip, Lorena and her team set us up with great tours and helpful assistance all throughout our trip. Thank you for helping us navigate Chile and creating an amazing vacation.

Hola Eric and Erin, it was my pleasure to assist with such a fun trip to Patagonia and the Chilean Lake District, very glad to know you both enjoyed it :)
Best,
Lorena
Review of our trip
Chile
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Nov 12 - Nov 19, 2022

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda... read more
My heartfelt thanks to EMI for diligently fin...
Chile
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Nov 11 - Nov 20, 2022
My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!
Janet read more

Thank you so much, Janet!!
I'm so happy to know that you had a great time in Chile!
That photo is really beautiful to always have with you and in memories of this trip that you could share together 🥰
My best wishes!
Emi!
A memorable visit to Chile's Araucanía region
Chile
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Dec 5 - Dec 10, 2022

We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National... read more

Dear Antonio and Becky,
I am so happy to hear all went well despite the scare of the parks strike, not-so-perfect weather, and muddy conditions. You are truly troopers! It is a beautiful area indeed not many explore. I hope you will continue to visit amazing places all around the world.
Wishing you both nothing but the best,
Lorena
Thank you Jason for planning such a wonderful...
Chile
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Nov 30 - Dec 10, 2022

Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was... read more

Hi Alane and Jim,
It was a pleasure to work in the creation and delivery of your great adventure in Chile. We hope to welcome you back soon.
Regards,
Jason.
Chile top to bottom
Chile
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Nov 20 - Nov 30, 2022
Chile is not an easy country to navigate especially if you don't speak Spanish. It was wonderful to have Kimkim plan our adventures and take the stress of travel away. We were very impressed with the drivers and guides. We were able to see a lot of the country in 3 weeks. Next time I would plan longer in Patagonia as the wind caused our boat tours there to be cancelled. They were helpful in getting us refunds which would have been hard to deal with ourselves not knowing Spanish. I would... read more

Hi Heidi,
Thanks for taking the time and sharing your experience about your trip 😃
We're very happy to know that you had a great time and also with our team!
We look forward to welcoming you to Patagonia soon!
All the best!
Emi
Chile bottom to top November 2022.
Chile
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Nov 3 - Nov 17, 2022

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons... read more

You finally did it, Cindy! After almost 3 years of struggling with the pandemic, I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It's beautiful to have made friends along the way and memories that will last forever.
It was a pleasure meeting you
my best wishes!
Emi
All the guides were wonderful. Ana for the T...
Chile
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Nov 8 - Nov 17, 2022
All the guides were wonderful. Ana for the Torres del Paine, Jorge for condor and trekking, Ray and Gonzalo of Andoandes for volcanoes and hot spring read more

Hi Min,
Your kind words are much appreciated and it is wonderful to know you and Zheng enjoyed this diverse adventure throughout Chile and Argentina accompanied with friends.
Best wishes for both of you,
Lorena
I think Ndudi covered most of what I would li...
Chile
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Nov 14 - Nov 26, 2022
I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel.
There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid... read more

Sam,
Thanks for the comment. I am glad you had a nice trip!
Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet.
I expect these sorts of situations will... read more
Chilean Trip of a Lifetime
Chile
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Nov 18 - Nov 27, 2022
Fantastic! Lorena created a truly amazing Chilean experience for my family. Lorena and the KimKim team were extremely flexible and reactive throughout the trip which insured that we were able to fully take part in all planned activities. I highly recommend KimKim and this Chilean trip of a lifetime! read more

Dear Heath,
It is always fulfilling to know the trip planning and executing turned out to be a great experience for all. I love how your family was up for all kinds of adventures and glad they enjoyed the trip. I am sure they all appreciate your generosity and opening of new horizons as well.
Take care!
Lorena
Amazing, flexible, patient, and insightful
Chile
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Nov 25 - Dec 1, 2022
Emi was fantastic all through the planning. She gave us great options and made changes based on our (not always clear) descriptions of what we’d like to do.
I fully recommend Emi (and Mateo) and Kim Kim read more

Thank you, Michael! :D
I really loved planning this trip to Chile with you and how enthusiastic you were about the different ideas.
Thank you for trusting us and sharing this lovely feedback,
All the best!
Emi
We had a wonderful time in Chile. Lorena plan...
Chile
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Nov 12 - Nov 26, 2022
We had a wonderful time in Chile. Lorena planned an adventurous itinerary - city tours, San Pedro hikes, Easter Island wonders, and spectacular hiking in Torres del Paine. During the few times that a flight was rescheduled or the weather interfered with a tour, Lorena and Ignacio stepped up to save the day! We are very grateful to them for making this such a special family vacation. read more

Many thanks for the kind words, Gail. It is great to know everyone had a good time while in Chile, it was definitely a very diverse trip and hopefully with many memories to treasure.
Best always,
Lorena
Perfect Chilean Adventure
Chile
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Nov 21 - Nov 26, 2022

When we decided to take last minute Thanksgiving trip to Chile with our 4 kids (22 - 12)I wasn’t sure where to start. Fortunately we found Kimkim and Lorena!!! Lorena helped us craft the perfect vacation full of adventure, history and unforgettable moments at a great value. A truly seamless experience which included 4 airport transfers, 2 in country flights, 3 hotels, 2 days touring the area with our amazing guide Victor, whitewater rafting, fjord kayaking, volcano trekking and penguins... read more

Your review brightened my day... thanks, Ashley!! I loved planning your trip, packed with fun activities for the entire family. I appreciate your trust in us and look forward to maybe planning another visit to a different part of Chile. Take much care,
Lorena
If I were to plan again, I would spend less t...
Chile
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Nov 12 - Nov 26, 2022
If I were to plan again, I would spend less time based in Santiago and I would try to increase my chances of not having activities canceled due to weather. Hotels were great, service was good and we found super wine and food. Seeing penguins outside of Punta Arenas and getting up close with glaciers were priorities for me and neither happened. More flexibility, more time, different time? Not sure what but would research it fully. Ana was good, Clementina was great. Service in Patagonia was... read more

Hi Joyce,
Thank you for taking the time and write this review. This is very helpful to improve our services!
I'm sorry that the weather conditions were not ideal during your days touring Patagonia. I hope you and Gail had a great time traveling through Chile!
We will be happy to receive you again in South America at any time :)
Best wishes!
Ana
Lorena and all the trip coordinators were ama...
Chile
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Nov 19 - Nov 23, 2022

Lorena and all the trip coordinators were amazing. They helped me plan the most amazing trip and engagement!! Thank you so much read more

Thanks, Sam!! It was so fun to plan the details of your incredibly romantic proposal and see some amazing pictures from such a special event. Wishing you and Julia a lifetime of love and travels!
Best always,
Lorena
Northern/ Southern Patagonia
Chile
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Nov 8 - Nov 22, 2022

Amazing trip organized by Lorena. This was my fifth time down to Chile but first on an organized trip.
First, we got up high in the Andes with knowledgeable and friendly guide Sebastien…and even snuck in a hot springs visit! Then down south to rio tranquilo. 4x4 truck was the perfect rental as some of the washboards/ potholes were pretty rough on route 7. Great stay and food at “el mirador de guadal” ( cabins are highly recommended) with the chance to get up on exploradores glacier with... read more