Kimkim Trip Reviews for Chile

Lorena arranged our entire trip , she did a fantastic job , we four friends was traveling all our travel hotel local guide was superb
As we were traveling to a new country we didn’t know any one there still Kim Kim made us feel that we have close people near us

Thank you Kim Kim for an excellent trip

It was an amazing experience!! Entire trip was awesome. A well organized tour by true professionals.. Friendly, dedicated and well experienced guides and drivers.. Special mention on Mr. Mauricio Carrasco and Ms. Ana Tobar. Awesome guides. Transport team were also very caring and punctual! Special salute to Team KIMKIM and TURISMO MILODON.

Jesse planned a very last minute trip for myself, my husband, and our one year old that was wonderful for our family! We felt like we got to see a lot during our 12 day trip but the pace was not so rushed that we were exhausted. I would highly recommend visiting Chile and Argentina, they are beautiful countries with very friendly and kind people. Jesse was there to answer all of our questions and had a very quick response time when we needed a last minute change. We felt confident traveling with the itinerary she planned for us and would do it again in a heartbeat!

Hotel Reviews

Renaissance Santiago Hotel

Santiago

Very nice hotel with a great location and friendly staff.

Location

Staff

Cleanliness & Comfort

Amerian Park Buenos Aires

Buenos Aires

This hotel is in desperate need of room upgrades. The door to our room looked like it had been kicked in with marks and debris on the floor and a broken/missing doorstop. We did request to change rooms however the other room the staff showed us looked very similar. The tub/shower was falling apart with pieces of tape across the tile and a moldy and cracked shower handle. Breakfast was included with our stay however the options were very limited and of poor quality. The location very central and the lobby is very modern and up to date which is why I did not give this hotel a one star review.

Location

Cleanliness & Comfort

Very small beds with only one pillow per person. Room needs upgraded and deep cleaned.

Calafate Parque Hotel

El Calafate

Small hotel with a great location for downtown walking and a great breakfast. We did not have a chance to use the jacuzzi/sauna but loved that it was an option.

Hotel Costaustralis

Puerto Natales

Stunning hotel with beautiful waterfront view. Our room looked out over the water and we loved that we could open the window to catch the sea breeze. Breakfast was delicious and the staff were very kind and helpful to us.

Activity Reviews

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

This was our favorite day of the whole trip with stunning views of Torres del Paine National Park. Our guide was Jhon Pineda and he was super friendly and helpful and took some absolutely amazing photos of our family. He truly went above and beyond to make sure we got the best quality photos and videos and we appreciate him so much. He made sure we were comfortable with our baby all day and always checked on us. This tour cannot be missed!

Guides, Drivers and Staff

Jhon Pineda is an amazing tour guide!

Transport

Alex was our driver and he made sure everything went smoothly for the entire day!

Dinner & Tango Show

Buenos Aires

Amazing food and service with a tango show that was out of this world! The dancers, musicians, and singers are so talented I could have watched them perform for hours! Truly talented!

Food

Large menu to select from and very generous staff who kept the wine flowing!

Paul organised our trip, he was patient, very well informed and experienced in helping us to reach agreement to meet all our requirements for the holiday.
It was mainly focused on winery visits. However we had 3 days first in Buenos Aires, where we had two city tours with lovely guide Maria, and two evenings organised , one at the specular Fogon Restaurant and the other at Tango Rojo at Faena Hotel. Everything was perfect for us.
We then flew to Mendoza and met our new guide the delightful Augostina. We visited 4 wineries but the visit to Matervine Winery was the highlight of our Mendoza trip. We enjoyed a beautiful gourmet lunch at Susana Balbo Restaurant. Everything was organised with precision and once more it was perfect for us.
We then flew to Santiago where we were met by guide Roberto and driver Francesco. We had a three hour flight delay and they were so understanding it made a difficult day easier for us. Roberto spent the next 4 days with us. While travelling to and from the 7 wineries he shared all the information possible on the Country of Chile. The economy, the culture, the politics, the history, education, agriculture, industry, geography etc, etc.. He was so informative, a truly lovely man to share our experience with. The best guide we have ever had. The highlight of the Chilean wineries was Montes. A great tour. We also spent a lovely day with Roberto visiting Valparaiso and Vina del Mar.
As mature travellers we believe that leaving the organising to a professional tour operator like Kimkim gave us peace of mind and made travel much less stressful.

Hotel Reviews

Alvear Art Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Santiago El Bosque

Las Condes, Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Hyatt Mendoza

Mendoza

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Excursion: Buenos Aires Sightseeing Experience - North Area

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show & Dinner (Tango Rojo) + Private Transfers

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fogon Closed-Door Asado Dinner Experience with Transfers

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Lujan de Cuyo Wine Tour, Agrelo Region: Las Perdices, Matervini & Susana Balbo Wineries

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Casablanca Wine Route

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Viña del Mar & Valparaíso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Private Excursion: Buenos Aires Sightseeing Experience - South Area

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Wine & Flavours of Maipu

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wine Experience Concha y Toro & Santa Rita Winery, Private Service

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Lorena and Vanessa were very helpful from the beginning till the end of the trip. They were very responsive when we were on our trip. In general Lorena customise the trip with exactly all our needs and preferences!!! Totally recommend it using their services for a totally personalised and unforgettable trip!

We had a wonderful trip to Santiago , the coast and wine country thanks to the amazing welcoming and caring by Dominique and Eliseo. They were real, authentic and so helpful, prompt and communicative. Dominique also went out of her way to make sure we knew our pick up times, etc for other outings. They both helped me celebrate my birthday in a special lovely way. Dominique is so knowledgeable and Eliseo despite our language barrier was so fun and caring for us. We had a blast and great introduction to Chile thanks to them both.

The trip to Patagonia was also amazing. KimKim did take care of all the details. Some additional descriptions about tour time pick ups and drives would have been helpful but in the end we had a blast.

Activity Review

Boat Trip to Glacier Grey

Chile

This was a great cruise. I think it would have been helpful to have more of a description regarding the pick up time, the length of drive, and need for walk to the boat as felt somewhat surprised by the morning. The trip was fantastic though but could have had a better description of what to expect.

Quality of Experience

Beautiful!

Guides, Drivers and Staff

Driver on this leg was not that communicative and the van did not heat up so we were Freezing!

Transport

Van did not work well in terms of heating so a cold drive first thing in the morning was challenging.

This is my first time to Chile, Argentina and Bolivia and was excited because we travel to many of our bucket list destinations, such as San Pedro de Atacama, Uyuni, Santiago, Patagonia, El Cafalate, Buenos Aires and Mendoza. The planning process was smooth and Flor was given many local excursions for me to choose. Most of the local guides that were either picking us up or for taking us on a tour were very knowledgable and helpful. But Julio and Willie (the driver) for the 3 days tour in Uyuni are the best. They are knowledgable, caring (very important when travelling at 4700m elevation) and flexible in the plan. Our city tour guide in Buenos Aires was also very good. The local excursions included a combination of private and small group tour. Private tour was definitely more intimate and flexible. But the small group tours especially in San Pedro de Atacama were great too because we had an opportunity to interact with other tourists and had make many new friends. Before we this trip started, we were contacted by Kim Kim's operating team Julian that he would be assisting us 24/7. When we arrived in different stops, the local tour organizers would check on us and provide assistance. As for the accommodations, the hotels in El Cafalate and Mendoza are below our expectations. The staff were helpful but the facilities were dated. Overall, we are glad that we have Kim Kim planning our trip.

Hotel Reviews

Hotel La Casa de Don Tomás

San Pedro de Atacama

The hotel is off 5 mins walk to the centre. The room we had was quite small. Due to the design of the hotel, the room is quite hot and we had to open the door to allow air circulation. The hotel is a bite dated but the staff is great and helpful. The best thing of the hotel is its restaurant. The food is very good and priced very reasonable (actually, it is cheaper than the restaurants in the centre).

Authenticity & Character

Location

It is away from the busy centre

Staff

Cleanliness & Comfort

Tayka del Desierto

Ojo de Perdiz, Potosi

This hotel is in the middle of nowhere but perhaps there are not a lot of choices in the hight desert. It is dated and cold. It is cold because the hotel turn on and off the heat at certain time. They even shut off the power at night (without informing the guests). So you will not have light or wifi. Most rooms have a window facing the common corridor, when people talking in the corridor, you can hear everything. The hotel should have advised all guests to be quiet in the corridor. The dinner on the other hand is quite good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel de Sal Luna Salada

Uyuni

We were staying there for 2 nights. It is supposed to be very highly rate hotel. Obviously, we are disappointed. The facilities are dated and you can see many things were fallen apart. The wifi doesn't work and there is no closet space in the room. The food in the restaurant is disappointed. The only saving grace is the staff. They are very helpful and nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Patagonia Camp

Torres del Paine

The hotel/camp is very unique because the room is a yurt connected by walk ways to the main reception and restaurant. The best part is that you feel that you are in the nature and not being disturbed by other hotel guests. But since it is a yurt. you are subject to the nature as well because you will hear the rain and the wind (it is quite windy in Patagonia). All the staff are fantastic and helpful. The food for breakfast, lunch and dinner are very good. Many people chose not to go for activities to enjoy the facilities and lunch. In addition, the guides of the activities are also very wonderful. The only draw back for us is that we were waiting an hour at the airport for pickup even though they were informed of the plane arrival time. There is only 2 flights flying in Puerto Nateles everyday.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Sierra Nevada

El Calafate

The hotel is dated and service is average. The breakfast is sad too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Argentino Hotel

Mendoza

We are staying in Hotel Mod, not Argentino because we were advised that Hotel Mod is better. Hotel Mod is about 6 blocks from the centre in a safe neighbourhood. The hotel is big but the service can be improved. The staff is good and helpful. The check in service is lengthy because you need to download the key app to your phone to open the room door. The restaurant in the hotel only provide breakfast and the breakfast is disappointed. They served a lot of canned fruit.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Evening Astronomy Tour

San Pedro de Atacama

We were picked up from the hotel to a location not far away. We were provided with a translator to explain what we would see. It was a great experience because the guide provided a lot of information and answered all our questions through the translator. Unfortunately, we had a full moon and we could't see a lot of stars. At the end of the tour, we were provided with drinks and snacks.

Quality of Experience

Guides, Drivers and Staff

Transport

Planning was easy, responsive team and would highly recommend

Francisco was just absolutely amazing in helping me plan this trip. he was patient with all my changing requests, worked within my budgets. most importantly, he was always honest and that gives me the confidence to refer him to all my friends. His excursion choices were well thought out, with good companies. he went over and above his brief to help me with flight bookings that were not in his purview. he was always available on whatsapp, email. and responded quickly. my only regret is we could not meet. As he said, to meet, we have to now plan another visit to South America soon!
Thank you for everything

Our family had a really amazing trip to Chile. Angel our tour guide was very knowledgeable and was very responsive. We had a packed trip and being a long country we had quite a bit of travel to do. Our trip to Rapa Nui was once in a lifetime one. Angel had chosen good hotels for us, and the tour guides he had arranged were all excellent. We have always been pleased with Kimkim(We used them in the past for Peru) and this time around too they did not disappoint us. We will definitely be using Kimkim again for our next adventures. However if you are going to Chile, Angel is your man!!!

From the beginning of planning our time in Santiago with a trip to Easter Island, Angel our travel agent was incredibly responsive. He listened to what we wanted and demonstrated a willingness to adjust mid trip. He responded almost immediately to any questions or concerns.

On first day in Santiago we had a full day private tour organized including seeing Valparaiso, Vina Del Mar and a visit to a vineyard. We were met at the port (at the end of our expedition through the glaciers and fjords of Patagonia) by our driver Eduardo and an English speaking guide, Consuelo Ibarra. Eduardo was a great driver and Consuelo an excellent guide.

We were able to see and understand Valparaiso through her eyes as she lives here and she provided a great overview of everywhere we visited. Quickly learning our interests she was able to fill us in on history, politics, art and so much more. It was an excellent day and Consuelo provided us with excellent guidance for our second day exploring Santiago including great local vegetarian food, art installations, green space, many places not to miss when visiting Santiago.

After two days based in Santiago we flew to Rapa Nui, (Easter Island).

All of our airport transfers were taken care of and the drivers arrived promptly to pick us up or meet our flights. Additionally our hotel which we really liked, LaReve was in a great neighborhood, and very accommodating. As we would return here for one more day in Santiago they were happy to store our luggage.

On Easter Island we were booked for a private full day tour and a half day tour with our guide Alex, who met us at the airport. Alex was great and despite the wild weather, fog, rain, high winds, we managed to see all the sites with remarkably few tourists. Alex knew how to sequence our visits to each site. He was very knowledgeable. He was also quite thoughtful, orienting us to the Island before dropping us at the hotel so we knew where we could head on our own.

Despite the weather we had an excellent visit to this extraordinary remote historic island.

Our last day in Santiago was Easter and one of our scheduled tour visits the Bahai Temple was closed. Angel helped us rearrange the day and we received a prompt refund for the cancelled tours.

It was a great trip and the perfect addition to our exploration of remote southern Chile.

Activity Review

Explore Viña del Mar, Valparaiso & Wine Tasting in Casablanca Starting from San Antonio In Private

Chile

Our guide Consuelo made this tour exceptional. Her deep knowledge of the areas we visited made it very special . The wines we tasted were also excellent. Would have liked more knowledge about the specific wine making processes used here.

Quality of Experience

Guides, Drivers and Staff

Prompt, clean vehicles, good drivers

Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street.

We had the best time in Chile, and it is all thanks to Lorena!
Lorena was very responsive from the start until we were back home safely. It was a pleasure dealing with her and the rest of the team. She managed to stay within our budget and meet our needs. The hotels and activities that she picked were perfect and exactly what we would have chosen if we arranged our visit to Chile ourselves. Everything worked out perfectly according to the itinerary and the transport was well organised (from the airport pick-up to our rental car).
Here are some of the highlights of our trip:
1) Santiago:
- We stayed in the DoubleTree by Hilton Vitacura Hotel and we had an amazing stay. We loved the location as it was safe, close to a metro station and a large shopping mall.
- The Santiago day-tour was fantastic. Our guide, Hernan, was very friendly and knowledgeable.
- We had a private dinner with Gloria and Leo in their apartment. The food was delicious. This was a true Chilean experience.
- We had a wine tasting at Casas del Bosque in the Casablanca valley. Highly recommended.
2) Puerto Natales / Torres del Paine:
- We flew to Punta Arenas and took a bus to Puerto Natales. I would suggest a direct flight to Puerto Natales if possible.
- We stayed at Hotel Costaustralis. This hotel is well located and is close to all restaurants and shops and is on the waterfront.
- We had the most amazing time in Torres del Paine. The full-day tour of the park is a must. Our guide, Jhon from Patagonia Planet, was the best. He is very talkative and knowledgeable (and he takes the best photos without you even asking).
- I would also highly recommend doing a hike in the park. We were lucky to see a puma on our hike. Juan Pablo, our guide, was amazing!
3) Colchagua winelands
- We stayed at Hotel Vina la Playa. Amazing facilities, peaceful environment and friendly staff. Highly recommended.
- Lorena booked wine tours and tastings for us at Viu Manent and Montes vineyards. What an experience! I would also highly recommend eating lunch at the restaurant at Montes, Feugos de Apalta.

Gracias Lorena for organising this memorable trip for us! We had the most amazing time.

Hotel Reviews

DoubleTree by Hilton Hotel Santiago - Vitacura

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Santiago - Airport Terminal

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Viña La Playa

Santa Cruz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Valparaíso & Wine Tour

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Private Dinner

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colchagua Valley Vineyards Tour

Chile

Quality of Experience

Hike from Sarmiento Lake to Amarga Lagoon

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Angel arranged a fantastic 2 week trip for our party of 6. We had kayaking and hiking guides/outfitters in multiple cities, room for independent hikes, multiple transfers, multiple car rentals, multiple flights, along with varying levels of good to excellent accommodations. Also, we did have one person in our group who had researched our trip extensively and communicated her preferences for us, in creating the end itinerary. Importantly, after our trip, any and all outstanding discrepancies with local agencies were resolved via Angel’s communication with them.

Hotel Reviews

Hotel Diego de Almagro Punta Arenas

Punta Arenas

The staff of this hotel were very kind. The room size was very good with a sea view. And the location was walking distance to the main plaza. Unfortunately, during our brief stay - 3 nights, there was a mold issue in the bath area with a strong smell as the heater warmed up to dry our clothing. The other 2 rooms in our traveling group did not have this issue.

Location

Staff

Hotel Rio Serrano

Torres del Paine

The hotel staff, all areas, were very good. Our daily interactions were with the front desk, bar servers and dining room servers. Everyone tolerated our wretched Spanish attempts despite their excellent abilities in English. Amazing views from our room with a view - please choose this option. We stayed in both the non-view room - smaller and only 1 chair, and the view option room - 2 chairs and a table, more spacious … and the view! Utilized the gym and the area for using a mat was quite small with an impossibly large Bosu ball. Wonderful dry sauna and the views from the pool were unending (bubbler loungers were also good!). Food in both the dining room and bar area were excellent. I would come back here. I also liked their natural finishes design esthetic. There were enough public spaces and they were also large enough to feel at peace.

Authenticity & Character

Location

The view of the Masiff and all the nearby rivers. We were there mid-March and the weather was already changing to fall so we had a rainy day stay at the hotel that we welcomed.

Staff

Cleanliness & Comfort

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Very nice views of the lake and centrally located to downtown. Wood interior large corner suite was very comfortable and clean. A short walk from downtown shops and restaurants. The bar and the restaurant in the hotel, were good with a friendly staff. We did not get the chance to use the gym or pool located across the street.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Velazquez

Santiago

Located centrally in Providencia, only 1.5 blocks away from the metro. The front desk staff and housekeeping were very kind. Buffet breakfast was good. The room was exceptionally small and dated, though it did have a refrigerator, a safe, and an in-wall air conditioner.

Authenticity & Character

Bed linens, comforter with washable cover

Location

Staff

Cleanliness & Comfort

The rooms are just small

Activity Reviews

Agua Fresca Bay Kayaking

Punta Arenas

We had a wonderful kayak outing with Claudia and her team. The water was incredibly calm and we were repeatedly told this was the exception. There were dolphins in the distance, apparently attracted by the motor of the dinghy. The tea and snack afterward, in the cozy dining room, were very nice after being on the water. Enjoyed hearing a bit about the settlers of the region. I would recommend doing this experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tierra del Fuego - King Penguin

Punta Arenas

It is a bit of a drive but the van is comfortable and the ferry crossing a nice break in the driving. The penguin reserve was very good and interesting. I recommend this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Climbing Cerro La Picada

Puerto Varas

Because of a late evening arrival, where our guide was patiently waiting at the hotel to brief us, we opted to forego a volcano summit for more sleep! Instead, we left later in the morning, 08:00, and hiked to the saddle between the two volcanos of La Picada and Ornos. I highly recommend this hike and the guide company. And, they make a delish sandwich. There was a big variety in the terrain we crossed and just beautiful views though not in the distance due to mist. I especially liked the new experience of hiking/gliding down some volcanic dirt/sand. We were also able to see Todos los Santos lake, as the weather cleared for a bit.

Quality of Experience

Exceptional views

Guides, Drivers and Staff

Very nice and informed

Transport

Half Day Kayaking in Llanquihue Lake

Puerto Varas

We didn’t kayak in the lake, though we briefly visited it. Instead, we kayaked through a canal like estuary with lovely weeping willows and bird wildlife.

Quality of Experience

Dampened, literally, by leaking spray skirt and lack of provided non-dirt area to change into dry clothing. The estuary was great and unexpected.

Guides, Drivers and Staff

Transport

Short drive of approx 15” from downtown.

Visit Undurraga Vineyard - Wine Tasting group tour

Santiago

We had an excellent tour by … urghh, will comeback and include her name, included walking the regular vineyard and sampling a variety of grapes off the vine. Their separate sample grape garden, with a large variety of grapes in a relatively small area, was also a nice tasting comparison. And, after viewing the cask rooms and the mini museum, the tasting was well conducted- enjoyable. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Our tour guide was excellent

Transport

Very comfortable van

Thanks to our local specialist, Angel, we had an amazing, fun-filled trip to the beautiful country of Chile. There were 6 of us on the trip and we bombarded Angel with incredible detail on what we wanted to do. He took care of us before, during and after our trip. It was amazing how it all came together. We were taken care of by local guides every step of the way and Angel was always available and checking in with us.

First, we traveled to the beautiful city of Punta Arenas where we did a kayak tour on the Strait of Magellan (loved our guide, Claudia). We also did an all day tour to Tierra del Fuego to see the king penguins. Our tour guide, Ferdinando, added in a wonderful side trip to have lunch at this delightful cafe. The stew was so good! And he also took us on a side tour so we could see the flamingos.

Next stop was Torres del Paine where we stayed at Rio Serrano. What a wonderful place! We upgraded to suites with incredible views of the massif especially at sunrise!. We paid for the all-inclusive package and the staff delivered on that with a 5 star rating! At Torres del Paine, we did a kayak tour to Grey Glacier. It was a beautiful calm day. And we really enjoyed our guides! We also hiked several trails in the parque...we hiked to the Cuernos Lookout and the Mirador Base Las Torres...the latter was one of my biggest highlights of the trip. So epic! My husband also did a private fishing guide tour and had a blast. He caught 7 brown trout...thanks to Sebastian, his guide, for finding the sweet spot to fish! Thank you to our local guide, Jose, who ensured everything went well for us during this special part of our 14 day trip.

From here we went to Puerto Varas. We did a guided hike tour of Mirador Cerro La Picada with some great views of the Osorno Volcano and Lago Todos Los Santos. It was fun coming down the mountain on volcanic sand! We could not have done this hike without our awesome guides, Jose and Eduardo. We probably would have gotten lost! Thank you, Angel, for also ensuring we got the most magnificent suites at Hotel Cabana del Lago! The views from our room of the double rainbows on the lake were spectacular! Hotel Cabana del Lago is a great service-oriented hotel. A special thank you to Rafael, our local guide. Upon our departure from the hotel, our rental car completely malfunctioned. Rafael was able to work with the rental car company and a taxi service to ensure we all got to the airport on time.

We ended our trip in Santiago...thanks to Jose (aka Pepe) for all of his help at the airport on arrival and departure, for getting us to the Undurraga Winery for a great tour and for recommending Baco restaurante for dinner!

The Chilean people are very special. They are so kind and genuine. We felt so welcome in their country. Given so many of them also speak English, it was so much fun to practice my Spanish with them.

I would highly recommend kimkim to anyone looking for a memory of a lifetime. To the people at the kimkim home office, to Angel tending to our every need, to the local guides helping us throughout the trip....my husband and I say Muchas Gracias!!!

Hotel Reviews

Hotel Rio Serrano

Torres del Paine

Wonderful service, wonderful staff, great food, the suites with the view of the mountains are superb! The spa was icing on the cake...especially on one of the rainy days.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

The 10th floor suite with the panoramic view of the lake was awesome. The clouds were hanging over the volcano most of the time, but we got an extra treat....a view of the double rainbow over the lake. The restaurant service was very good. They made my birthday special.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amazing suite.

Hotel Diego de Almagro Punta Arenas

Punta Arenas

The front desk people were great. Rooms were clean. Great views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Velazquez

Santiago

This is clearly a hotel in the city. We were in a very small room. The air conditioner was cold but hard to manage not being blown out in the middle of the night. Front desk staff were very courteous. Location was good.

Authenticity & Character

Location

Safe area.

Staff

Front desk always eager to help. Breakfast help very courteous.

Cleanliness & Comfort

Rooms need some upgrading. Not sure about the comforter on the bed....probably needed a good cleaning. Doors to shelves did not easily slide. They would be better off taking the doors off the tracks completely.

Activity Reviews

Agua Fresca Bay Kayaking

Punta Arenas

Loved our guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tierra del Fuego - King Penguin

Punta Arenas

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel

Chile

Loved our guides. Great calm water day.

Quality of Experience

Guides, Drivers and Staff

Transport

crowded boat

Fly Fishing in Torres del Paine

Torres del Paine

Exceptional. Sebastian was great. Good guy.

Quality of Experience

Food

Guides, Drivers and Staff

Genuine human being. Great fisherman. He knows his work.

Transport

Climbing Cerro La Picada

Puerto Varas

Loved the hike.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Undurraga Vineyard - Wine Tasting group tour

Santiago

It was a good tour but I was not feeling well that day. But really interesting.

Quality of Experience

Guides, Drivers and Staff

Very knowledgable.

Transport

I wasn't feeling well so wasn't in the mood to be in a van.

Such an amazing trip! Lorena did an excellent job planning this trip for me. She ensured I made it to all of the cities that I had on my list and set up all the hotels and transportation to make this adventure possible. Valentina assisted me while I was in Chile. She kept everything running smoothly. If I ever had a question, she would respond promptly, and I had a lot of questions! I'm so thankful for her assistance when I got confused. Some of the stand out tours on this trip were: the Full Day Tour of Torres del Paine from Patagonia Planet, Rafting on the Petrohue River with Ko'Kayak, all of my tours on Rapa Nui with Nico from Maururu Travel, exploring the Atacama Salt Flats and Lagoons with Hugo, and finally the trip to the Tatio Geysers with the greatest tour guide of them all, Anita from Tourismo Chile Tours!

Hotel Reviews

Hotel Boutique La Yegua Loca

Punta Arenas

This hotel is very special. Each and every room is unique and beautiful. The food at the restaurant was exquisite.

Authenticity & Character

Every room is special! The restaurant was amazing and the views were spectacular.

Location

It's on a bit of a hill which could be a challenge to get to, but the views are astounding!

Staff

Cleanliness & Comfort

Hotel Taura'a

Hanga Roa

Edith is an amazing host! The location of this hotel is perfect, right off the main road and a short walk to everything. Simply a perfect place to stay on Rapa Nui.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

The rooms were very nice here. They have a water fountain for easy water bottle refills.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

This hotel is right on the water with amazing views. The rooms are comfortable and the staff is attentive. The restaurant and bar are quite nice. It is easy to walk anywhere in town from this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellavista

Puerto Varas

This hotel and restaurant are in a great location, just down from the main square and right on the waterfront. The rooms are slightly dated but don't let that deter you.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Tour of Torres del Paine National Park & Surroundings

Patagonia

This is an amazing tour, you really get a chance to see all that Torres del Paine National Park has to offer. Hopefully the weather will be as nice for you as it was for us. The tour company did a great job of finding places for us to stop, stretch our legs, and take some wonderful photos.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Puritama Canyon Trek

San Pedro de Atacama

This trek was so much fun! It was special to go hiking in a place that is a favorite for the locals too.

Quality of Experience

Guides, Drivers and Staff

Transport

The van was a bit dated

Stargazing Tour

San Pedro de Atacama

This tour is so informative! You will get a chance to use one or more telescopes to see some incredible celestial bodies.

Quality of Experience

Guides, Drivers and Staff

Tour of Tatio Geysers

San Pedro de Atacama

This might have been my favorite tour of them all. Part of this was because we had Anita as our guide. She was amazing and wonderful. She knew everything about San Pedro, the Atacama, geysers, and the wildlife. She really made this trip extra memorable.

Quality of Experience

Food

Guides, Drivers and Staff

Anita was so amazing, I can't give her enough credit for being my favorite tour guide on this trip.

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

We had a fun day on this tour led by Hugo. It starts early but this means you get the chance to see so much! I loved beginning the tour with breakfast in the town square of Toconao. We even got a surprise stop at the Tropic of Capricorn!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Biking Tour of Puerto Natales

Puerto Natales

I would recommend doing this tour early in your stay in Puerto Natales. It gives a great sense of the town and helps to understand a bit about where you are staying. The guide takes you everywhere in town so you have a sense of where you'd like to visit again during your visit.

Easter Island Highlights Tour

Easter Island

Absolutely do this tour! You get a chance to visit so many historic places and get great explanations along the way. Rapa Nui is truly a special place. To finish the tour you will stop off at a beach and have a chance to go swimming with Moai directly on the shore. How cool is that?!

Guides, Drivers and Staff

Valley of the Moon Tour

San Pedro de Atacama

The Valley of the Moon is beautiful. It was nice to do a bit of hiking and it's good to plan this trip early in your stay in San Pedro. This is because the tour doesn't go to such a high elevation so you can work on acclimatizing to the altitude. Finishing the day watching the sunset over the Atacama is spectacular!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike in Torres del Paine National Park

Patagonia

This was an amazing hike. I didn't have the stamina to complete the whole thing but the views that I did see were spectacular! I will come back one day so that I can get to the lagoon at Base Torres.

Quality of Experience

Guides, Drivers and Staff

Transport

Rafting on the Petrohué River

Chile

This was so much fun! Our guides were amazing and had our group smiling the whole time. This rafting trip is not too far from Puerto Varas. I would definitely go on another tour with Ko'Kayak!

Morning Tour to Orongo

Easter Island

This was a fun tour. It is easy to do before flying out in the afternoon, one last taste of Rapa Nui before departure.

Guides, Drivers and Staff

City Tour in Puerto Montt & Puerto Varas

Puerto Varas

This tour was ok. It seemed somewhat rushed though and more of just a drive to the airport with a few explanations along the way. The stop at the market in Puerto Montt was very nice though!

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, great experience. In hindsight, would have planned the trip for Patagonia first and then Santiago toward the end to break up the extensive traveling from Puerto Natales --> Punta Arenas --> Santiago --> Atlanta --> Knoxville. The international flight is our fault because it was cheaper to purchase a connecting flight. Additionally, the city tour of Santiago was good, but our tour guide did not give as great of a history lesson of Santiago as she could have in comparison to our other tour guides who were excellent. Our favorite hotel was Bidasoa. Liked that all of our transfers were pre-booked for us. Saved us a lot of time and made the traveling seamless.

Activity Reviews

Hike in Torres del Paine National Park

Chile

Santiago City Tour - Private

Santiago

History lesson wasn't great. Very repetitive. Somewhat slow. Felt we didn't see as much as we could have.

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Penguin Colony on Magdalena Island

Chile

Valparaíso & Wine Tour

Santiago

great agenda and tours and experience.

Our guide in Valparaiso Chile, Lautaro, was very informed and helpful. We asked him to take us to an empanada place and the waiters and empanadas were the best. He and our guide in Santiago, Hernan, his father, gave us such valuable educated and experienced information besides the sites we visited. They so enriched our experience and knowledge of Chilean culture and history.
Our guide for the mountain trek, Sebastian, also enriched our experience and knowledge of the nature and eco system. His training as an eco tourist guide really gave us a depth of knowledge and appreciation. He was also very helpful with managing our group trek with our physical abilities. We appreciated his love and care with the delicious sandwich bag, which he made and the lovely little picnic at the end with native fruits. and wine to celebrate.

Hotel Reviews

Hotel Boutique Acontraluz

Valparaíso

Stunningly beautiful location and rooms, delicious breakfast and very helpful and friendly staff.

Authenticity & Character

beautiful old building and architecture

Location

In artistic neighborhood, close to art murals, restaurants, shops. Stunning View of Valparaiso from rooms.

Staff

very friendly, helpful

Cleanliness & Comfort

very clean and comforatable

Hotel Director Vitacura

Santiago, Vitacura, Región Metropolitana

Authenticity & Character

This was a new area as opposed to old Santiago. However, the restaurant was superb .

Location

We wished to be close to old Santiago, but realize it was probably a safer location and close to shops and parks.

Staff

Once the staff warmed up, they were very friendly and helpful. We enjoyed interacting with the waiters and a desk person.

Cleanliness & Comfort

Activity Reviews

Transfer from San Antonio Dock to Valparaíso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

San José Volcano & Andes Mountains

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Lautaro gave us an interesting tour of Valparaiso. He even knew the best places to get something to eat and gave us recommendations of where to go on our own. Sabastian led us a on a memorable hike in the Andes. He was most patient and considerate of me and my limited abilities. Hernan gave us an insightful tour of Santiago since he was personally involved in some of its recent dark history. Ivan did a wonderful job piloting the bus, even getting us to the airport on time,

Hotel Reviews

Hotel Boutique Acontraluz

Valparaíso

This is a beautiful hotel with very warm, welcoming staff and spectacular views of the port of Valparaiso. I am sorry that we only stayed there one night.

Authenticity & Character

The beautiful interior

Location

The view of the harbor

Staff

They were so friendly and helpful.

Cleanliness & Comfort

Just a delightful place to stay

Hotel Director Vitacura

Santiago, Vitacura, Región Metropolitana

A modern hotel in an up-scale neighborhood within walking distance to a variety of shops. The breakfast that they provide is amazing in its diversity.

Authenticity & Character

This is a modern hotel with an excellent restaurant.

Location

Its proximity to a super market and an ice cream parlor

Staff

The staff was not overly friendly but they were quick to attend to any problems.

Cleanliness & Comfort

Spacious rooms

Activity Reviews

Transfer from San Antonio Dock to Valparaíso

Chile

Lautaro gave us the highlights along with suggestions for further exploration.

Quality of Experience

Lautaro's knowledge

Guides, Drivers and Staff

Lautaro's personality and Ivan expert driving

Transport

Comfortable van

San José Volcano & Andes Mountains

Santiago

Sabastian made this a wonderful experience with his knowledge and experience. He was very patient and accommodating.

Quality of Experience

Not everyone can say they went hiking in the Andes

Food

Sabastian made us a delicious lunch and had a lovely picnic for us at the end of the hike.

Guides, Drivers and Staff

Sabastian was amazing, knowledgeable, and understanding of our abilities,

Transport

Comfortable van

Santiago City Tour - Private

Santiago

Hernan was able to tell us from personal experience about the history of the capitol city.

Quality of Experience

A personal, intimate tour

Guides, Drivers and Staff

Hernan and Ivan were great

Transport

Comfortable van