Kimkim Trip Reviews for Chile
Lorena did an outstanding job all the way aro...
Chile
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Jan 3 - Jan 26, 2025

Dear Jenny and Carter,
Muchas gracias for your kind words! It truly means a lot to hear that your trip was such a memorable one. It was my pleasure to assist and I'm so glad everything went smoothly (well, almost everything!). If you plan another trip to South America in the future, don't hesitate to reach out.
Always the best,
Lorena
Overall it was a great experience.
Chile
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Feb 1 - Feb 4, 2025

Hi Ron :)
Thank you for your valuable feedback; it is very appreciated.
Yes, in San Pedro de Atacama, the pick-up time can't be exacted when the tours are shared; that's why we were giving you an approximate schedule time. But, otherwise, I am so happy you enjoyed all the tours.
Yours,
Riwal
We didn't work with Fransisco, but with Pamel...
Chile
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Jan 16 - Jan 26, 2025

This feedback is to help operations and not complaints. I was grateful for Pam's assistance in getting my misplaced bags returned very quickly.
Other than that, I found my group had to inquire many times before we got some answers. More details and information would be very helpful in your clients planning.
The website was not so easy to navigate.
Also, we were told we had a busr ide of several hours and should bring... Read more

Jesse and Kim Kim made our trip a seamless, s...
Chile
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Jan 18 - Jan 24, 2025

Hi Mary,
Happy to hear that you and your group enjoyed your 7-day trip getting to explore San Pedro de Atacama 🏜 It was a pleasure helping you plan this adventure!
Don't hesitate to reach out if you decide to revisit Chile; There's so many other places to get to know such as the Patagonia, the Lake District and also Easter Island.
All the best,
Jesse
Amazing and Wonderful
Chile
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Jan 19 - Jan 22, 2025

Francisco was wonderful in helping us plan this trip, lots of great suggestions...and when he was away on work he had a colleague interact and she filled his show very nicely. Overall they made is a very easy, smooth sailing trip!

Hi Rakesh,
I’m absolutely happy to hear that you had an incredible time in Iguazu! It really means a lot to Pamela and me that we could help make this part of your journey special. It’s great to know that you enjoyed every moment. Helping you create those memories was truly a pleasure, and thanks for sharing your photos.
Wishing you the best,
Francisco
Great Itinerary and Great Experience in Patagonia
Chile
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Jan 22 - Jan 28, 2025

Dear Dave and Rosana, I loved reading your kind review. Thanks for the sweet words and the details on the hotels and tours. I shared your compliments with Jose and Valentina, they were happy to hear them!
After several years of planning this adventurous trip it finally became true. Please come and visit us again, there’s so much more to see and do in South America and I’d love to plan another great experience for you.
I wish you both an amazing rest of the year.
All the best,
Lorena
Trip to Puerto Varas
Chile
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Jan 13 - Jan 21, 2025
We had an incredible experience with KimKim! I loved our 2 day kayak trip. We got to see amazing wild life and camp on Yolanda's property. An unforgettable experience!

Hi Izzy,
I'm happy to hear you also enjoyed the 9-day trip to Puerto Varas along with Derek and Bern 😊 It was a pleasure planning this trip for you all and don't hesitate to reach out if you decide to revisit us! Maybe a trip to San Pedro de Atacama or even the Patagonia to kayak along glaciers!
Kind regards,
Jesse
Perfect Planning
Chile
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Dec 28 - Jan 11, 2025

I was concerned about investing in the Kimkim service. It was perfect for us. The planning and execution were exactly what we needed.

Hi James,
Thank you so much for your words! I’m more than happy to hear that the execution of your trip met your expectations and that the service was a perfect fit for you. It was a pleasure helping you create this experience, and I hope to assist you in the future with another amazing adventure in South America!
My regards to Joanne y Laura.
All the best,
Marcela
Wonderful trip, amazing geography, dynamic guides, and beautiful country.
Chile
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Jan 13 - Jan 21, 2025


Hi Bern,
It makes me very happy to hear how much you, Izzy and Derek enjoyed the 9-day adventure in Puerto Varas 🚣🏻♂️🚵🏻♂️ Thank you for sharing some pictures. The views looked amazing!
I will let our guides know how much they meant to you in making this trip incredible 😊 They really are the heart and soul of these adventures!
Don't hesitate to reach out for a future trip to Chile. Maybe a multi-day kayaking excursion in the Patagonia?😉
All the best,
Jesse
Chile is a big country with a wide range of activities - Angel will help you pick the best for you!
Chile
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Jan 3 - Jan 18, 2025

- Andrej, our guide for an... Read more

Hi Francesco,
Thanks for all the details and the feedback, it's great!
I am glad you had an amazing time in Chile, and I hope you will come back soon :)
Chile will be waiting for you!
Best,
Angel.
A great trip
Chile
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Jan 3 - Jan 18, 2025

Hi Tina!
Thanks for all the feedback. It is very helpful :)
I am glad you had a wonderful experience in Chile, I hope you will come back one day!
Best,
Angel.
trip to Bolivia and Chille
Chile
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Jan 7 - Jan 19, 2025
We really enjoyed both cultural shows one in La Pas and other in Rapa Nui. Read more

Hola Helena,
Thank you so very much for your kind words and sharing your travel experience!
I am happy that you enjoyed your journey discovering Bolivia and Chile and I'm grateful for the trust you placed in us to be part of your beautiful holiday.
Also, we take very seriously your feedback and will use it to continue improving our services and provide the best experiences.
We hope to see you again soon for a new adventure in the magical South America!
All the best, Tamer and Team
Amazing experience in Chile! We had great adv...
Chile
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Dec 22 - Jan 2, 2025

Thanks so much for taking the time to share the highlights of your trip and for your kind words! We are glad to know that you've enjoyed your time in Chile and got back home with a heart full of lovely memories. We appreciate a lot your feedback, which will help us to keep improving our services, and we will make sure to share your comments with Jose, Pierre, and Ata. They will love to hear from you :)
Thanks again for making us part of this beautiful adventure to the... Read more
Our trip to Chile had some highlights but also notable disappointments
Chile
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Dec 22 - Jan 5, 2025

Unfortunately, the guides for the Salar in Atacama and Rapa Nui were very poor, which detracted from those parts of the trip.
The communication during the trip planning process was very good, and we appreciated the attention to detail at that stage. However, we were particularly dissatisfied with the constant schedule... Read more

It was a great pleasure to help planning your trip and to follow up with you during your time in Chile. I took note of the positive and not that positive feedback you mentioned :) and will surely work on it with my different providers. Also, regarding the changes in the schedule, I really apologize for that; there were some last-minute changes during the operation to guarantee your maximum satisfaction, and part of that was due to peak season. The organization and pricing were... Read more
Chile - Santiago to Patagonia
Chile
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Dec 18 - Jan 3, 2025


Hi Teri,
Thanks so much for your feedback and sharing your experience in Chile! We are really happy to hear that you had a great time and enjoyed the beautiful highlights of the country, and we look forward to helping you plan more memorable trips in the future!
All the best, Camila
Spot on Communication and Service
Chile
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Dec 26 - Jan 4, 2025


We appreciate your kindness and gratitude! It was a pleasure to plan this trip for both of you. We are always happy to assist with questions and ease the mind when traveling to a far country with a foreign language so that you never feel alone. If you plan on visiting South America in the future, let us know and we will take great care of you once again.
All the best,
Lorena
Our trip to Chili from December 26 - January 8 was an abysmal fail because of the lack of organization and professionalism exhibited by KimKim.
Chile
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Dec 27 - Jan 7, 2025


Hi Chris,
Thank you so much for your feedback. I truly appreciate it. Although we’re glad you’ve enjoyed the overall experience in Chile, we will definitely take your advice and comments into consideration when choosing the hotels in the future to avoid any inconveniences. We’ll also work on improving the communication with the operation team and keep them updated on all details.
We apologize again if you had these inconveniences, and we’ll do our best to ensure the best experiences for our future travelers, especially during peak season.
Unforgettable trip to Chile!
Chile
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Dec 29 - Jan 7, 2025


Hi Rebecca,
Thanks a lot for your amazing review! I can’t be more thankful and happier knowing how you enjoyed this unique adventure and that we met your expectations!
It was really wonderful to follow up with you during your trip and being able to offer a special wedding anniversary :D
I hope you have collected spectacular memories of this charming country.
Kind regards,
Riwal :)
Such an easy way to plan a vaca!
Chile
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Dec 23 - Jan 2, 2025

This was our first time using assistance in planning and booking a vacation and it was SEAMLESS! Angel planned an awesome vacation for our family of four from start to finish and was so patient and helpful. We will absolutely use KimKim again!

Hi Kim!
Thanks for your feedback, I am glad you are happy with our service, We always do our best for our travelers and have some everlasting memories :)
Best,
Angel.
Jose in Satiago, Pierre in Santa Fe de Atacam...
Chile
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Dec 22 - Jan 2, 2025
Jose in Satiago, Pierre in Santa Fe de Atacama and ATA in Rapa Nui were very serviceful, attentive to our needs and knowledgeable guides.

Hi Vinayak,
Thanks for your feedback and kind words :)
I'm glad to hear that you had a great time in Chile, and that our team helped you to have the best experience, I'll make sure to share your comments with them.
We will be waiting with open arms in Chile for you!
All the best,
Camila :)