Kimkim Trip Reviews for Chile
You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.
Great Trip to Chile - February · Chile - Feb 5 - Feb 14, 2020
Great Trip to Chile - February
Nicholas helped us to organise a great itinerary in Chile at very short notice due to a change in holiday destination!
During our trip we visited Santiago, Vina del Mar, the Atacama desert and then down to Patagonia;. The tours and guides were all fantastic and we managed to fit a lot in in the 10 days we had available and felt like we had seen a lot of Chile by the end of our trip.
The stand out experiences were seeing the geysers in Atacama, visiting... read more

Chile March 2020 · Chile - Mar 5 - Mar 12, 2020
This is the 14th day of my isolation. I left Santiago. a city then filled with smiling friendly people going about their chores and lives. to return to a place filled with fear and going deeper in civic shutdown, where some are even being encouraged to tell on one another for alleged breaches of the new normal. And I am so thankful for the ten wonderful days we spent in Chile with all of you looking out for us.
I can truly say that our visit owes much of its magic to the care and... read more
chili with a corons sauce on top · Chile - Mar 7 - Mar 10, 2020
so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would... read more

Rene, thank you for your kind words.
I'm happy that overall you had a good experience in Chile and more considering the circumstances.
I'm sorry about the experience with the rental car but, I'm happy to know that you did enjoy the stunning landscapes Chile has to offer :)
I hope you had a nice flight back home.
Best regards, Vi
Chile Lake District Trip · Chile - Feb 27 - Mar 5, 2020
Guides and activities were outstanding! Hotel in Puerto Varas was fine, but not exceptional -- very much enjoyed the hotel in Pucon. We had to defer the trip for a year after a preceding trip to Antarctica was deferred -- Oxana was extremely helpful in working with us on those changes. We did have some confusion with internal Chile airline reservations -- caused by different requests within the travel group -- also some confusion with final payments (likely caused by the fact that we had to defer). Overall, it was a very positive experience.
Visiting the Lake District · Chile - Feb 27 - Mar 5, 2020
Overall the trip to the Lake District was enjoyable with several hickups. We wrote to you about the discrepancy on Day 2 between what was originally quoted about lunch being included and still have not received any answer or verification of that. The original quote on which we paid stated lunch was included and then we found out it was not. The stay at Casa Karfu in Punta Arenas was not enjoyable. The hotel is very noisy, ALL the floor boards squeak, the walls are thin, and you can hear... read more
A great experience with Vive Atacama! · Chile - Feb 16 - Feb 20, 2020
We had a great tour with our guide, Rodrigo, and our driver, Oscar. The two had a great rapport and were both very friendly. Our favorite sight was the Rainbow Valley (which was not on the original itinerary, and we only ended up going because the Taito Geyser Field was closed), because Rodrigo took us on some paths that most tourists don't go on, and we had the whole place to ourselves. Additionally, Rodrigo has studied geology in university, so he was very knowledgeable on the rock formations and other geologic details we saw throughout the whole trip.

Hi Jacy! I'm super happy you had such a great time in Atacama and that your favourite place was Rainbow Valley! It seems that sometimes things turn out in a different way than expected and for better :)
My best wishes to you!
Vi
A Rabbit Out of a Hat... · Chile - Feb 3 - Feb 9, 2020
After finding myself en route to Santiago for work, a friend thought, "you should go to Patagonia and take some photos..." I hadn't thought about it until that moment... and with only 3 weeks out, I didn't think it remotely possible. That's when another friend passed along kimkim's info.
I truly didn't think it possible to put together such a well thought out, well planned adventure with so little time. But that's exactly what Erin was able to create... Essentially, pulling a rabbit out of a... read more

Planning Timothy's trip was really fun and while it was quite last minute he was such a wonderful copilot in planning, was very understanding and trusting of the process and I couldn't be happier with how everything worked out. Thank you for trusting me, Tim! So happy that you had such a wonderful trip and LOVE your photos, you've captured some of my favorite places but also much of the essence of what life is like in Puerto Natales. Hope you are well and thank you again!
Best,
Erin

Nicholas planned the trip just right. We have... · Chile - Jan 18 - Jan 25, 2020
Nicholas planned the trip just right. We have some issues on the first day (out fault, that I left the phone in a Cabify taxi). Our trip guide helped us a lot, and eventually, we have got it back the next day. The rest of the trip was good and enjoyable. Nicholas was always accessible, and the tour company made everything hassle-free. Thanks, Nicholas.

Hi Kajal!
Thanks for your nice review, I'm glad that the phone issue got solved and let you enjoy the rest of the trip with no stress. It was a pleasure for us to organize your days in Chile!
Best regards,
Nicholas
Born Again Camper Does The W Trek · Chile - Feb 3 - Feb 7, 2020
This whole experience has been wonderful, start to finish. Everyone involved in the trip planning portion (Erin & Julie) were very attentive, informative and prompt. I would just like to say that I work in marketing for a tourism DMO and have been in the hospitality industry for 10+ years - Cote was one of the best guides I have ever encountered. She was organized, genuine, hospitable, knowledgeable and she intuitively knew what our group needed at all aspects of the trip. I cannot stress... read more

Courtney,
Thank you so much for the kind feedback! You all were fantastic to plan this trip with and thank you for your great communication, patience and kindness throughout the process. Thank you for the glowing review and we've made sure to pass this along to Cote :)
All the best,
Erin
AMAZING Experience!! · Chile - Feb 3 - Feb 7, 2020
Cote our guide was fantastic! She set a great pace and made our time very enjoyable even through the more demanding parts of the trek. Most memorable is the lookout on grey glacier, French valley, and the secret lookout Cote took us for the towers, not busy at all which made it really great. 10/10 would recommend to family or friends that are interested!

So glad that you enjoyed your trip! Cote is a wonderful guide and I've made sure to pass this positive feedback along to her as well. You all were great to work with in planning this trip, thank you for everything!
Smooth trip with Nicholas’s planning · Chile - Dec 25 - Jan 8, 2020
Nicholas’s trip preparation for us was fantastic. We got to see what we wanted from the lake region to Patagonia to Iguazu Falls within our budget. The local drivers who picked us up at various airports in Chile were on time, so we did not have to worry. The local guides were knowledgeable and attentive. We will ask for him if we will visit Chile/South America again!

Hi Romkaew!
Thanks a lot for your nice words! It was a pleasure to organize this trip to this beautiful part of the world for your family. I hope you went home with many great memories that will last a lifetime.
Whenever you want to come back again count on me!
Best wishes
Nicholas
Very helpful! · Chile - Dec 8 - Dec 17, 2019
Everything was already fully detailed on the planning but getting on the sites itself, it got way more spectacular!
You also get the help you need and everywhere I stayed, the people were very helpful and nice and welcoming!
Even if you have the slightest misfortune (a delayed flight) they came to check on me and to adapt the planning accordingly.
All by all, it is something I will do again and i would recommend.
It helps you travel but does not forget to give you enough free time where necessary!

Hi Nico!!
I am so happy to know you enjoyed your trip!
It was a pleasure to plan the trip for you. Thanks for choosing Kimkim and Say Hueque for your trip!
Have a great year!
Kind regards
Daiana

Overall, good experience · Chile - Nov 23 - Dec 2, 2019
Overall, good experience
Emilce is knowledgeable of Argentina and provided great suggestions. The service provided was affordable and of good quality. The only improvement I would like to see is to be provided with a fully detailed and confirmed itinerary before we departed. We made this slightly more complicated due to some last minute flight changes but in today's digital era, an updated itinerary would be easy to provide via email. We did not know our exact itinerary for each location... read more

Hi Mark,
Thank you very much for your Review! I'm really happy that you enjoyed your trip.
I'm sorry I didn't get to send you the updated itinerary just in time. I'm glad that despite having been an organized trip with so little time, everything went well and you had a nice experience in Argentina.
Your comments will encourage us to carry on designing life-time experiences for our guests! Thanks a lot and all my best wishes to you and Marguerite.
Thank you very much and it was really nice to e-meet you!
Emilce
Incredible Chile 2019 · Chile - Nov 28 - Dec 11, 2019
This was our first trip to South America. We decided to visit Chile because our son had been on a 4 month study abroad exchange program in Vina del Mar, Chile and his time there was coming to an end. We did not really know how to tackle our vacation planning, so we scanned the Internet and found KimKim. We decided to go with this approach of travel because we wanted to plan our own agenda and did not want to be locked into a group tour. It was also an affordable solution for the quality of... read more

Dear Melody, I hope you're very well :)
Thank you very much for this beautiful review and for posting your pictures, you all look great. I'm more than glad to know you had such a good experience here in South America, specially in Chile.
Your happiness is the best reward I could get doing my job :)
Best Regards,
Virginia

Short and very well organized trip · Chile - Nov 25 - Nov 28, 2019
Kimkim has been very helpful in organizing the trip while able to offer the best value for money service. Daiana has been very responsive also for small details. Huellas Del Desierto has been able to organize a short trip that was at the same time able to touch the most amazing areas in the time. The most beautiful one being the Altiplanos Lagunas.

Hi Jacopo!!
I am so happy to know you enjoyed your trip!
I hope this experience stays in your heart and in your mind forever. Thanks for choosing Kimkim and Say Hueque for your trip!
Kind regards
Daiana
My son and I had a wonderful trip to Chile. ... · Chile - Nov 20 - Dec 3, 2019
My son and I had a wonderful trip to Chile. We travelled from the Atacama Dessert to the Lake District and finally to Patagonia. Isla de Magdalena and Torres del Paine National Park! Thanks to Nicholas, the trip was planned perfectly. We had a lot to see but we also had our down time and time to tour on our own. Ending in Patagonia was awesome!
Such a beautiful country with wonderful people. We hope to return someday and see more of the National Parks!
Thank you NIcholas!

Hi Mariellen!
I'm really happy that you and your son had a great time exploring Chile! It's great that you got to experience such variety and had a good balance between activities and time and leisure.
Whenever you plan to come back count on me! It was a pleasure meeting in Santiago.
All the best,
Nicholas
GREAT trip to Chile! · Chile - Oct 13 - Oct 23, 2019
We recently came back from a great trip to Chile
While we had a general sense of what we wanted to see & do, we elected to utilize Kimkim to assist us in our planning
They put us in contact with Nicholas at TURISMO MILODON travel based in Santiago Chile who did an especially great job and promptly responded to all emails and text messages
Prior to our trip we inquired about some of the excursions that we were interested in (Santiago, Valparaiso, Atacama, Torres del Paine)
Nicholas came... read more

Dear Sarah and David!
I'm glad you had a safe flight back to the US. I'm really grateful for your kind words, indeed it has been a pleasure for me to help you with the trip planning!
Thankfully the situation of the last few weeks didn't damage your experience in this beautiful country!
Whenever you want to come back, I'll be happy to assist again, Chile has so many more destinations to be explored!
I wish you all the best,
Nicholas
acatama trip · Chile - Oct 7 - Oct 18, 2019
Edwuardo was good, at times a bit condescending. I think he needs to show more background info on the trips he guides in other words plants and animals. Trips were to short. Back to the hotel by 14:00. I paid a lot of money not to have short days. On one day we did the geyser basin plus the 10km hike that was to be schedule the next day. back to hotel by15:30. because of this I pointed out to my guide that I had an empty day. We ended doing a hike up this volcano. Again back early. Your... read more

Hi Lawrence!
Thanks for your feedback!
Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
According your request, we arranged 10 days trekking in San Pedro de Atacama, with one of our best guides in the area, Eduardo.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America.... read more

Chile 2019 Trip · Chile - Jun 28 - Jul 8, 2019
It was a great pleasure working with Daiana. She replied to all my questions throughout the planning phase and helped me customize my trip. I will give her a wave on top of the 5 star rating.
Atacama:
1) Our private guides Alejandra, Frank, and Javier (driving us) to the Moon and Mars Valley and the Rainbow Valley were absolutely fantastic. They had the passion and experience to match that of ours. They took pleasure answering our questions or even look up the internet to do so.
2) The... read more

Hi Soumava!!
Many thanks for your feedback! I loved all your photos!!! I am so happy to know you had a great trip
I loved the picture of the sunset and all those landscapes!! It looks amazing
We are glad to know that you have had good guides and we really appreciate the feedback, that makes us improve our services through your experience.
Thanks for trust in us and we hope you trust in us in your next adventure!
Warm Regards from Buenos Aires,
Daiana

Norte Grande/Norte Chico trip · Chile - Jun 9 - Jun 27, 2019
Chile is an outstanding travel experience. I have traveled extensively in the world and I believe the country of Chile is one of the best. The scenery is stunning and the people are warm and friendly. My wife and I returned from a three week trip yesterday and are basking in the afterglow.
Our guide and driver in the Santiago and the Elqui valley areas were Alejandro and Luis. There can be no better guide than Alejandro with Senderos Nativos and no better driver than Luis.
Alejandro is a... read more

Hi Stan,
As I have commented to you before, I really happy to know that you had an amazing trip and thank you very much for your words!!
I will send this to our local representatives in Chile to let them know that you had a very good experience :)
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences, and we understand your expectations were fully satisfied.
I hope to have the opportunity to help you, or to your family and friends, in a future adventure.
Thank you again for take the time to write us and share this review!
Have a great time,
Warm Regards,
Mery
Torres del Paine · Chile - Apr 15 - Apr 19, 2019
The first two nights of the trip were terrible. Our original campsites were indiscriminately closed without warning. As a result all the campers were forced to use the facilities of much smaller refugios, which were inadequate for the number of people. We were herded in and out of the eating areas like cattle, with strict time limits for consuming our meals.
Furthermore, I was dramatically overcharged compared to other people in my group who booked directly with the tour operator, Chile... read more

Hi Perry,
Thanks for your feedback.
Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
Torres del Paine is a unique and exclusive place in South America that gives the opportunity to connect with the environment and spectacular landscapes.
In remote places like Torres del Parque National Park is, and in this kind of adventures, and at this time of the year (almost... read more
Wonders of Chile - 14 Days · Chile - Apr 21 - May 5, 2019
This was my first time in South America and Chile, and also my first time as a solo traveler. Mery put together a fantastic and thorough 15 day itinerary for me in Chile covering all the highlights and more that I had not thought off. I am grateful and privileged to have covered so much of Chile in such a short amount of time. All credit for this goes to Mery and her team.
The tours that were arranged were on-time, professional and very informative. The guides, whilst mainly catering to... read more

Hola Sherwin!
Thanks for your feedback! It is great to know that everything went well as planned!
Also thanks for take time to be very specific about what you loved during your visit :)
It is really good to me to know that your first experience as Solo traveler was fantastic!
I hope to see you planning a new travel soon!
Warm Regards,
Mery
Trip to Chile · Chile - Mar 20 - Mar 29, 2019
Chile 2019 - thank you to Daiana and all the drivers and tour guides who made this a trip of a lifetime. Hotel Ismael is Santiago is perfect. Matetic Winery is a must see. Atacama desert experience was beyond expectations. Judy
I liked that kimkim provides suggested itineraries. It helped me to decide what to do on my trip. It resulted in my choosing to start in Buenos Aires, going to Ushuaia and finishing up in Chile. This was my first time using kimkim, so I was unsure of the quality of the service I would be receiving but I was happy with how things turned out.
My reason for giving only four stars is that there was quite often a lag in communication. I would request something or ask a question, and... read more

Hi Peter,
Thanks for your review! We really appreciate the feedback, that makes us to improve our services through your experience.
Daiana is enjoying her holidays, that is why I (Mery) am answering :)
We are glad to know that you have had good guides, and we will check the communication issues that you have commented, we don´t want that details ruin a next adventure!
Thanks for trust in us and we hope you trust in us in a next adventure!
Warm Regards from Buenos Aires,
Mery
atacama desert · Chile - Apr 19 - Apr 23, 2019
My two trips within Chile which were organised by Oxana were fantastic.The first was a full day outing from Santiago , where our fantastic guide Paolo led a very memorable and stunning day hike in the El Morado national monument and then we had a soak in the hot springs topped offwith a picnic watching the land changing colours in the sunset. Then I had 3nights in San Pedro de Atacama, an amazing place. Oxana organised my transfers from Calama , a great hotel and two full days of... read more

Clare,
I am really glad you had a great time!
Best wishes with your future travels!
Trekking Northern Patagonia: 8 Days · Chile - Mar 11 - Mar 18, 2019
It is difficult to award “stars” for this experience – but something like 8 out of 5 would perhaps do it justice!
Equally difficult to pick a highlight in a trip full of them:
It started with a warm welcome from Ingrid in Puerto Varras. After a spectacular flight to Chaiten the next morning, a walk to a glacier and a first night in a nice lodge at Lake Yelcho, the trekking started in earnest the next day.
We started at our lead guide Ricardo’s family home in Futaleufú before setting off on... read more

Dear Hans,
Thank you for your kind words. It was a great pleasure sharing with you this amazing part of Patagonia.
We are pleased you enjoyed your experience in Futaleufu. Having the chance of touching our guest's lives is what motivate us to do our job.
A big hug form all the Futaleufu Adventure Team!
Catherine

Trip to Chile · Chile - Mar 12 - Mar 25, 2019
With the help of Mery, I had a wonderful time in Patagonia. She planned a 14day trip of trekking in Patagonia and suggested locations I had not considered that ended up being incredible. El Chaltén, Argentina, was a wonderful addition to my original plans and I would have not discovered this wonderful town if not for Mery. She and her team at Say hueque deserve all the credit for my visit to the Argentine side of Patagonia being a success. Mery also booked a guided trek of Torres del Paine... read more

Hi Jose,
Thanks for your feedback!! I am glad to know that you had a good experience travelling with us! Thanks for take time to make a review with to many details :) I will send the comments to Pepa!
I hope this has been a very good start of year for you!
I hope you trust in us in a next adventure!
Warm Regards,
Mery

Atacama Desert & Lake District - 8 Days · Chile - Mar 13 - Mar 23, 2019
Really fantastic experience booking my trip to Chile with KimKim. Oxana was very knowledgeable and helped me plan the perfect trip and every detail seemed to be taken care of. The transportation services were excellent and I was able to experience all the parts of Chile I had hoped to visit. I was even automatically checked in for domestic flights I had while in Chile, which was super convenient. The accommodations were also superb. My only quibble would be that some of the tours I was on... read more

Hello Beth,
Great to know that you enjoyed the trip!
We do always try to make sure that even as a solo traveller everyone can do the tours they want, as for the age group for those - hopefully, we will be able to sort it out but as you mentioned, sometimes it is not easy to accommodate each group according to the age.
Best wishes and happy future travels!
Exploring Santiago & the Atacama Desert - 7 Days · Chile - Mar 16 - Mar 22, 2019
Marina was very tentative from the very beginning. She’s very responsive and explained very details to us. At first I was a bit nervous using online travel agent since we didn’t have any in person interaction but after a while Marina made us feel very comfortable. I would recommend Kimkim to my friends and our future adventures.

Qinqin,
Great to know that you enjoyed the trip!
Best wishes and happy future travels!

Chile Highlights · Chile - Mar 4 - Mar 19, 2019
Overall we had a great holiday. Chile is a diverse, amazing and civilised place. Everywhere we went people were friendly and we didn't feel threatened at all. Highlights were the Atacama Desert and the trips run by Rutas Andinas (especially Andreas); they were very laid back and informative. We also loved Torres Del Paine and had the bonus of being on all inclusive, which we didn't realise until we were on the transfer from Punta Arenas. We did a number of trips from the hotel - Grey Glacier,... read more

Dave, great pictures, thank you for sharing those with us!
Always nice to read the highlight of the trips, and so glad you had a wonderful time and managed to explore so many sites in Chile.
Also, really appreciate your comments about the wine tour, I will make sure to look into it and see what was the reason everything was so rushed!
Thank you!
THE BEST
* Advance planning with Erin was very good and was personalized. Enjoyed working with her
*Ohmar was very good and was an excellent guide with excellent park history and knowledge.
Enjoyed being with him.
*The two transfer drivers were good. Carlos was particularly helpful in getting us to an earlier bus
departure back to Punta Arenas. He was very pleasant.
*The Aquaterra accommodations were good.
*The Grey Glacier Hotel and later glacier boat tour were both very good.
*The... read more

Hi Chuck,
WOW, thank you for sharing all of those photos! I'm really happy that you enjoyed the majority of your trip and that I had the opportunity to work and plan with you. We really appreciate the feedback and I will be sure to pass it along to my team. Wishing you and your family the best!
Erin
Santiago Chile · Chile - Feb 27 - Mar 1, 2019
Really enjoyed the trip that Mery coordinated. Drivers were very professional (some spoke only Spanish and some were fluent in English- all were fabulous and went out of their way to make sure we had the best experience). Note, be very specific with your wishes if you don’t want to take a long (South American style) lunch and would rather finish up earlier in the day. Sometimes a late afternoon vineyard tour and tasting makes for a sleepy evening. We had some last minute schedule changes... read more

Hi Katie,
Thanks for your feedback! I am glad that you had a good time in Santiago and you could taste their wines! I hope the rest of your trip goes extraordinary!
Warm Regards,
Mery
Patagonia was a trip of a lifetime!
Argentina experience:
The Perito Moreno Glacier ice trek was a truly unbelievably experience. I have never seen anything like it, definitely a trip highlight. Our time spent in El Chalten/Fitzroy was magical. The hotel was very nice and accommodating. Oscar the bartender/ server/ host was our favorite. The scheduled hikes were perfect, tough but perfect. It was the perfect amount of time to spend there.
Chile experience:
The glacier cruise out of... read more

Love the photos and thank you for all the great feedback! Wendy and her crew were an amazing group to have with us and such kind and attentive partners throughout the planning process. Wishing you all the best!
Everything was well organized. Erin always responded quickly with answers to our questions. The hotel staff at El Chatan and Portas Natales were exceptional. I learned a few things 1. Pack as light as possible for "W" hike. 2. I have a little difficulty sleeping in small dark places. 2 of the Refugios were very small. Hiking in Patagonia is amazing and challenging. Its beauty unmatched, it is wild and rugged. The lakes and streams every color of blue, greens and greys. So happy i completed this bucket list dream.

Thank you Corey for the feedback and trips for future travelers, very helpful! We loved hosting you all and are so happy that you had an incredible experience. You and your friends were wonderful to work with throughout the planning process and I've received nothing but great feedback from our guides. Hoping you all are well and cheers to adventure :)
These guys, and gals, are great. It was our first time using a tour company, Patagonia has so much to do and see that I needed some help connecting the dots. Erin was super easy to work with and got back to me promptly whenever I had a question. It was a treat not to have to figure out the hotel/hostel piece as well as the bus schedule, they did it all. The tours were great, my favorite tour was the Estancia La Peninsula, an incredible day spent on the Estancia. Paula, our guide in Torres,... read more

No, thank you, thank you, thank you! Jill was such a wonderful person to work with, so kind and easy to communicate with. I'm so happy that I had the opportunity to help you plan this trip and it's a shame I wasn't able to meet you in person. Thank you for trusting us and come back anytime!
All the best,
Erin
Chile · Chile - Feb 14 - Feb 27, 2019
We had a great trip to the Santa Rita Wine Estate - thoroughly recommended for a two night stay - the Atacama Desert, Lake District and Patagonia (Punta Arenas and Torres del Paine).
The Atacama was just after their first heavy rainfall in years, which added extra beauty as the salts emerging from the ground gave the effect of a light sprinkling of snow. The mountains around were also topped with snow. The NOI Casa Atacama was good, apart from some oddities like the worst faucets of the... read more

Andrew,
Once again thank you for your nice words and the detailed feedback!
We will be happy to receive you in Chile again!
Best wishes,
Oxana
Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
The Dittmar team went above and beyond for our adventure. Erin really took the time to understand the type of trip we were seeking from the very beginning. She brought to the table amazing suggestions on how to incorporate both the Cerro Castillo trail with Fitz Roy and a classic road trip. They made logistics easy as pie for our small group. Even when we blew two car tires on the classic Carrera Austral, their team jumped in with support immediately. The four day through hike for Cerro... read more
torres del paine · Chile - Feb 13 - Feb 16, 2019
Great trip. Expensive for what you got. Most tents and sites were available and empty. Had been , prepaid for by guide companies, who monopolize the park. Locals would not let anyone stay in open sites if they did not have a reservation. Everyone we talked to had great difficulty getting reservation on their own. Drove the cost up exponentially. Kimkim was great to work with and tried to help with costs. Tent sites were the best vs. Made beds in dorms and snorers. Dittmar was ok. The sandwich... read more

Hi John,
Thanks for your feedback! It really helps us improve our services.
Everything was fantastic, we did the W trek, it went flawlessly. Would highly recommend this service.

Thank you so much, Beau!
Top 10 Regions in Chile: Where to Go & What to See · Chile - Jan 19 - Jan 24, 2019
We are one couple that were from a group of 10 but we did not have any part of the planning we simply were part of the group, others in our group did the planning and therefore had all the interactions with the team.
We were greeted at the departure from the cruise ship by Mauricio Masserano and spent the majority of 4 days with him touring the wineries of Chile. His English is impeccable and he has a very broad understanding of the wineries. He took us to lots of wineries that had... read more

Thank you Donna and Myles for your nice review!
All the best!
Trip to Chile · Chile - Jan 30 - Feb 2, 2019
Thanks to Kimkim our W trek was amazing. Diana was fantastic in all sense. She responded promptly and made changes to our itinerary as required.
Only one suggestion, which is for fantastic sur, on day we could have stayed in Frances, day 3 Paine Grande which would have made things a bit better in terms of covering more.
We will definitely come back to Kimkim for our next Chilean and Argentina adventure
Thanks,
Pre and Elisabeth

Hi Prerak!!
I am so happy to know you had a good time in Torres del Paine!
It is the main goal of Say Hueque to create the best Travel Experiences,
We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.
Thank you very much for your review,
Daiana
Top 10 Regions in Chile: Where to Go & What to See · Chile - Jan 19 - Jan 24, 2019
I found the web platform and payment method a bit challenging as I was travelling with a group. Marie-Lou was generally prompt in responding to me. It would have been better if we could have talked directly to Mauricio, our guide for the wine tours as he had a plan that would have involved less driving. We went the way I requested but that was because I really didn’t understand the driving times/traffic etc. However, we did enjoy driving up the coast from San Antonio to Valparaíso as we were... read more

Thank you Luanne for your feedback, highly appreciated! I'm very glad to see you enjoyed your trip in the Central Valley along with our local team.
We will definitely keep in mind your helpful comments regarding hotels.
Kindly regards
Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
How do I even begin to review our 21 day Patagonia trip? It was incredible. After trying and failing to figure out the logistics of what we wanted to do, we found Ditmar Adventures and worked with Erin via KimKim. After the intro phone call, we felt like Erin had a really solid idea of what we were looking for and had nothing but faith that her and her team would put together something that we would be pleased with. That was an understatement. She worked with our group in the planning phases... read more

Whitney,
I can't even describe the overwhelming feeling of joy I felt reading your review and how much your feedback means to me (and my team!). I feel like I need to thank you all for having the idea for such an incredible trip and for giving me the opportunity to design it. This was by far the most exciting and most logistically challenging trip that I have ever worked on and I'm SO HAPPY that you all had the time of your lives and that it was everything you dreamed of. Because of you... read more
Torres del Paine "W" Circuit Trek - 5 Days · Chile - Dec 30 - Jan 5, 2019
Hi Erin
We have recently returned from our travels, which included our W trek co-ordinated by your team from 31 December – 5th January 2019.
Overall – we thoroughly enjoyed our opportunity to experience Patagonia and the wonderful places we visited during our time in Puerta Natales and Torres Del Paine National Park.
We would particularly like to give mention our guide Sophia. She was simply outstanding. Her experience, and the knowledge she could share with us ensured that we... read more

Hi Gabrielle,
It was such a pleasure to work with you and thank you so much for the thorough feedback. We're really happy that you enjoyed your time with Sofia and we've passed your gleaming review her way. We're also very thankful for the feedback on the aspects of your trip that didn't go as planned. It's really important for us to receive this kind of feedback so that we can learn as grow. I think we've already come to a great conclusion on all of this and I hope that you are happy with the compensation that we've offered. Wishing you and your friends the very best!
Warm Wishes,
Erin

Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
CBF. It was an amazing trip.

You all were amazing to work with!
Chile : Santiago, Patagonia and the Lakes & Volcanoes District · Chile - Nov 20 - Jan 16, 2019
This trip was exceptional. We were travelling for about 9 weeks throughout southern Chile and Argentina. Everything ran smoothly. Accommodation was delightful, guides were awesome, especially Inti in Puerto Varas, and Eduardo in Puerto Natales. I have no hesitation in recommending the team at Terra, especially Marie and Emily, they went way beyond what we expected. Our thanks go out to them for a hassle free trip.
Best Boutique Hotels in Santiago de Chile · Chile - Dec 16 - Dec 30, 2018
We enjoyed the trip very much. Marie-Lou was very attentive to our needs, and was very helpful. One complaint was we basically lost a day in Santiago because all the museums were closed on Monday. We should have done Valspario on Monday instead of Tuesday.
Anyway, Easter Island and the Atacoma desert were a lot of fun and we enjoyed our stay in Chile.
Thanks.
Steve & Julie

Thank you Julie and Steve, it was a pleasure for me to assist you before and during your trip and I'm more than happy to know you had a blast in this beautiful country called Chile.
All the best,
Marie-Lou
Patagonia Backpacking · Chile - Dec 28 - Jan 3, 2019
Emily and Erin were SO helpful throughout the entire process. It was a trip of a lifetime, and we couldn’t have done it without them. Highly recommend this trip and KimKim to anyone looking for adventure!

Thank you, Geena!
I am so happy that we could be a part in making a trip of a lifetime happen for you. Thank you for for everything and cheers to adventure :)
Honeymoon trip to the Chilean desert · Chile - Nov 28 - Dec 7, 2018
We went to Chile as a honeymooning couple and had an amzing time... Oxana was incredibly helpful and reactive as we changed the plan a few times to incorporate a lot of things we wanted to do. The hotels chosen were brilliant, the lovely Matildas in Santiago and fabulous Altiplanico in San Pedro were comfortable, well equipped and had great levels of service, something we would later appreciate when we stayed elsewhere. We started in Santiago and went on a brilliant day trip with Javiera who... read more

Simon,
Thank you for your positive feedback, I am glad you had a wonderful time and that you were able to do so many different things on your own too!
Once again congratulations on your wedding, and hope you have many great trips in the future!
Best wishes,
Oxana and Ecochile Travel team
Torres del Paine "W" Circuit Trek - 5 Days · Chile - Dec 27 - Dec 30, 2018
Erin and Emily were very knowledgeable, skilled, and helpful. We booked a 4 day W-Trek in Torres del Paine and we received help with booking or good recommendations about every aspect of the trip. On top of this both ladies are very pleasant and friendly, making it easy to ask questions. We had one miscommunication, which was taken care of immediately (on Christmas eve no less). Alexandra was 27 months pregnant, so we had a lot of questions. Erin took the time during a phone conversation to... read more

Thank you Tyler and Alexandra for the feedback and kind review! It was so great to meet you and to work with you on planning this trip. I am beyond impressed by your adventurous spirits in taking on this trip during your pregnancy and thrilled to have been a part of your planning. Wishing you the best and cheers to your next adventure!

Trip to Chile · Chile - Dec 13 - Dec 31, 2018
We had an incredible trip. Everything went smoothly, we were met and picked up promptly at every location/airport etc. The guides were good especially James? on the half day tour of Santiago and Ozzie (Ozwaldo) on the half day Altiplanics Lagoon Trip in Atacama Desert. The street art and painted houses in Valpariso were interesting , Vina Del Mar was not.
I would highly recommend the drive we took from Puerto Montt through part of the lake district to Bariloche, while Bariloche is very... read more

Hi Annabel!
Thanks for your feedback and to take your time to do it! we are glad to know that you had a good experience travelling with us!
It is important to us to improve our services through the feedbacks of our travellers. Thanks for the details of the good comments, and also we are glad that you contacted us very fast to solve the inconvenience in the hotel in Santiago.
I hope you trust in us in a next adventure!
Regards,
Mery
Family holiday to Chile · Chile - Dec 16 - Dec 30, 2018
We had a great trip and everything Oxana recommended and organised for us was fantastic. I would highly recommend both Kimkim and Oxana.

Graham,
Thank you very much, I am glad you had a great trip!
Best wishes,
Oxana

An absolutely awesome trip. The W Trek was simply remarkable. Mayra and Quechua did an amazing job of arranging everything. All our transfers came off without a hitch. Hotels and guides were wonderful. Will definitely work with them again on my next trip to South America.

Thanks Mark, a pleasure to have you with us for a second time. Hope to see you guys soon !
Mayra
Chilean adventure · Chile - Nov 9 - Dec 12, 2018
I cannot recall any disappointment during the five weeks I was in Chile.
The only comment I would make is this. Twice my transfer rides were thirty minutes late which caused me worry and, in one instance, an email to Oxana to confirm there was someone on the way. It turned out that the transfer company had scheduled the pickup at a different time from EcoChile but I wasn't informed of the discrepancy. It worked out in the end, but it caused some anxiety. There was another mix up at the... read more

Hello Randolph,
Thank you for your great review and all the insight, I am glad you had such a great trip, no matter that small inconvenience with your transfer from the Airport.
I bet, there are many more great trips to come!
All the best wishes!
Sincerely,
Oxana and Ecochile Travel Team
Best of Chile 24 days · Chile - Nov 8 - Dec 2, 2018
We spent an amazing 4 weeks in Chile. Mariano helped us organize the trip from beginning to end and absolutely everything went according to plan. The local guides were knowledgeable and professional. Roberto went out of his way to help us with a minor health issue and still managed to show us the best of Vina del Mar and Valparaiso. Mario shared his love for Chile, and especially the Atacama and all its diversity, and Anna from Akorn was there 24/7 if we had any questions. Chiloe and... read more

Hi Pam,
Thanks for your kind comments. I'm very happy to hear that you had such a nice trip! It was very nice working with you organizing your trip and I hope you could visit us in Argentina very soon :)
Thanks again
Best wishes
Mariano
Best of Chile 24 days · Chile - Nov 8 - Dec 2, 2018
We have just returned from a spectacular four week journey to Chile. Thanks in no small part to all the stellar folks at Kimkim and their wonderful contractors, our diverse wanderings went off without a hitch. Mariano, our Kimkim specialist was there for us at the start. We were a group of four people with diverse interests and pretty much zero prior knowledge of the country. We threw our various desires into a pot and Mariano sorted us out with a trip which took us from the high plains of... read more

Hi Ellen,
Thanks for your kind comments, I'm very glad to hear that you enjoyed the trip that much and that your destination, Ana, was that helpful! That's our main goal.
I hope everything is fine back home and we hope to welcome you in Argentina soon :)
Warm regards
Mariano
This was a complete mess.
We were given no details regarding the tours beforehand. Only what time they began.
The paperwork said someone would be in touch to confirm our pickup time, etc. We didn't hear from anyone. I had to make an international call at midnight the night before to find out when we should be ready. When I inquired about a drop-off time, she couldn't tell me.
Then, we hated our guide (about 99% sure she was hungover). She threw up the entire first half of the tour, told... read more

It saddens me to know you are going thought this situation. It is the main goal of Say Hueque to create the best Travel Experiences, and we understand your expectations were not fully satisfied.
As a differential service and for which Say Hueque stands out as the leader in receptive tourism for 20 years, we offer an emergency telephone service 24/7 while you travel. It is a pity that you didn't contact us during your trip. If we had known the problems that were happening, we would have... read more

Loved every part of it. Erin and team saved our holiday and made our trip to Patagonia unforgettable. THANK YOU!!!

Thank you, Matt!
You and Annelies were wonderful to work with and it makes me so happy that the trip was everything that you dreamed of! Come back anytime :)
Explore Patagonia · Chile - Nov 21 - Nov 24, 2018
Amazing day with Juancho and Andres in Torre del Pine. Juancho is very knowledgeable and is happy to share his knowledge. Fantastic views and opportunities to take photographs of wild life. Totally recommended.
Another amazing day with Claudia, Christian and Pedro from Kayak Agua Fresca. Memorable moments watching the dolfins playing near our zodiac. Watching the sea lions and so many different birds. Claudia is an amazing guide who speaks very good English and Christian is a very experienced sailor. Totally recommended

Wow, Caroline these photos are incredible!!
It looks like you also had really great weather, how wonderful.
I will certainly pass along your positive feedback to our team and to your guides. I'm so glad that this worked out so well and thank you for giving me the opportunity to design such a unique itinerary. It was a pleasure to meet and chat with the both of you and cheers to adventure!

Torres del Paine · Chile - Nov 16 - Nov 19, 2018
I worked with Emily and Erin in planning my solo hike through Patagonia. It was ane ady process and they were happy to answer all my questions. They even put my mind at ease when I voiced my concerns about my readiness to do this experience, having never hiked before and feeling a bit apprehensive about doing it self-guided. They were right though, it was amazing and I'm so glad I did it. Highly recommend Dittmar and the ladies for the care and professional service.

You killed it out there!
Thank you so much Loz for the kind review. I'm so happy that you enjoyed your time in the park and you are welcome back anytime.
Wonders of Chile - 14 Days · Chile - Nov 2 - Nov 18, 2018
Silvia and the team at Argentina / Chile on the Go are great. Silvia designed a 16 day trip for us to see the highlights of Chile including Atacama, Santiago, the Chilean Lake District, Torres del Paine and Easter Island. Everything went according to plan and without any hiccups. Thank you Silvia!

Dear Scott, Thank you very much for your kind feedback.
I`m very happy to hear that everything went as planned, and It was my pleasure working with you.
Do not hesitate to contact us again once you start thinking about a trip to Argentina! We will be happy to help,
Warm regards from Buenos Aires!
Silvia
Chile desert · Chile - Oct 19 - Oct 21, 2018
Martin was easily contactable and helpful in providing tours, and selected some perfect tours for us in the end. However it was hard to determine the exact day itineraries to see what was involved. It would have been useful to have been sent final overviews to what each day covered and what was included with more information than was provided. This lead to a bit of confusion on arrival as there was a misunderstanding of the plan for the day and being dropped at the hotel for lunch when we... read more

Hi Sophie,
Thank you very much for taking your time to write your opinion over the trip. We are really sorry to hear that maybe vouchers were confusing, certainly, we will improve them to be as much clear as possible.
Is great to know that you've enjoyed the trip. We will be very happy to welcome you back in Argentina and Chile every time.
Hope you have a great start of the year
Mid-October Torres del Paine/Puerto Natales with small children · Chile - Oct 12 - Oct 18, 2018
I can't say enough about how effective and awesome Erin was -- and everyone I interacted with at the local guiding company Dittmar Adventures. Erin was very fastidious with her correspondence, always answering quickly and thoroughly, from our very first exchanges, when I was outlining what we wanted to do, and what our budget was. She tweaked the itinerary to suit our, quite unique, needs. Because our situation was pretty unusual -- in that I was traveling with a 3-year-old and a... read more

Wow, thank you so much for the kind review!
Julie, it was such a pleasure to work with you on planning this trip. I really enjoyed the challenge of tailoring a custom trip for you and your children. I'm so happy that you had a wonderful time and that the trip was everything that you had hoped for.
Your kind words really mean the world to myself and my team. We enjoyed working with you every step of the way. I only wish that I could have been there to meet you!
Wishing you all the best and thank you again :)
intro to Chile · Chile - Jul 28 - Aug 8, 2018
For the most part, Oxana did a very good job planning and organizing out trip to Chile. We had printed our itinerary and had access to the Axios app of our daily activities. The itinerary was well organized and structured with lots of helpful information(I.e., confirmation codes, flight #s, seats, check-in and departure times, hotel names, et. al. info). The bilingual tour guides were all knowledgeable, capable, well-prepared, punctual, and professional. We were especially impressed by two... read more

Hello Susan, Thank you for your review!
I am glad you enjoyed your time in Chile and thank you for mentioning all the details, especially about what could have gone better as it is the only way we can make sure it does not happen to other customers.
Due to our tourism ideology we fully support local communities and also local providers, so we do use local partners for different destinations and we choose them really carefully. It is very important for us to have them as our partners as they... read more
Best of Uruguay/Chile · Chile - Jul 25 - Aug 4, 2018
I have done a good few trips and this one was definitely up there with the best. I travelled the length and breadth of Chile - which has plenty of the former and very little of the latter, so it meant a lot of flying north and south. I feel like I got a taste of the entire country, from Atacama to Patagonia. Could doubtless have spent longer at a few key places, but on the other hand, Chile is such a long way to come from the UK I felt I had to pack as much in as possible on this one trip. I... read more

Deat Matt,
Your feedback is very beautiful!
I am really happy that you have enjoyed this experience in Chile with us!
This is what I love most about my job, knowing that it was a memorable experience for your whole life, a dream come true!
I wish you the best from South America!
I hope to help you travel and fulfill more dreams in the future.
My best wishes to you,
Maria.

Patagonia: Torres del Paine · Chile - Apr 15 - Apr 21, 2018
Once again, another perfect, memorable trek by Quechua Treks. From planning and booking with James, who I swear never sleeps to the trek itself we had perfect service. Cem, our guide met us the night before our trek to go over the layout of the park and what to expect which was wonderful. He then met us the next morning with our driver Patricio for the drive to the Park. Patricio suggested an additional trek that most people don't do, but we decided to do and it was a beautiful start to... read more

Hey Kristin, thanks for your review, sounds like it was another epic trip! Great to hear from you all, we always do our best to set up great guides with our travellers, they're often the difference on these kinds of treks. We're looking forward to having you again with us this year & we'll see you in Cusco next month. best regards, James

Patagonia: Torres del Paine · Chile - Apr 15 - Apr 21, 2018
I personally didn’t get this trip started Kristin did. The email chain was informed and answered Most questions what questions I did have was promptly answered by James. Cam our guide was amazing I can’t thank him enough for the experience he gave us all.
Thank you

Thanks Micky, appreciate your comments. Some of the pictures look awesome. Keep in touch, best James
Patagonia: Torres del Paine · Chile - Apr 15 - Apr 21, 2018
Cem was a wonderful guide!!! Though I think I was the guide for most of the time haha——loved every moment of my trip to Patagonian Chile. Learned a lot and greatly appreciated Cem sharing his knowledge about the area. Everyone was amazing and will greatly miss this trip. Definitely a memory that will last forever in my mind and my heart.

Hi Julie, many thanks for leaving your comments, we're really pleased you enjoyed being guided by Cem. I will make sure he reads the reviews you've left.
It's great to leave with awesome memories, it's the best outcome for a trip I think. It was a pleasure to have you with us, please keep in touch, best James
Patagonia: Torres del Paine · Chile - Apr 15 - Apr 21, 2018
Cem was fantastic and truly entertaining. He was focused on providing our group with the best possible experience in Patagonia and was very considerate of hiking paces and experience levels. Also, he was prepared to assist with any small injuries or areas of discomfort caused by the trails themselves. I truly enjoyed every moment of hiking the “W” and can’t wait to hike even more in the future! Thank you!

Hi Cory, thanks for leaving your comments, we're really pleased you enjoyed being guided by Cem on the 'w' route.
Torres del Paine is a superb park for trekking. Please keep in touch, even just for advice ... it's our speciality! best James
Patagonia: Torres del Paine - 7 Days · Chile - Feb 15 - Feb 24, 2018
Bob and I had an incredible and very varied trip to Chile for our honeymoon. We spent the first 5 days of it in Patagonia, where we did the "W" route. Our guide, Camilla, was the perfect person to take me, and inexperienced hiker, from place to place. She took such good care of us, and her pacing was perfect to get us where we needed to go without making me totally work out. Her cheerfulness and enthusiasm were such a treat.
After that we spent a day in Santiago and three days in... read more

Hi Sai, many thanks for your kind review. We're really pleased you had a great honeymoon, you chose the best destination for it. It was a pleasure planning your trip, logistically Patagonia is difficult but always worth the effort. The vineyard tour is amazing, I love your description of it. Hope you have some awesome memories and please keep in touch, best regards, James
Wonders of Chile - 14 Days · Chile - Feb 7 - Feb 21, 2018
We were impressed by our guides along the way. In Santiago, Maria showed us the sights. She was very knowledgeable. Vivian picked us up at the airport and dropped us off for the flight home. She was lovely, stayed in contact on Whatsapp and was very helpful.
In St Pedro, the tours were interesting, guides Elaine and Sina were very good. Really enjoyed the Moon and Mars valley with Sina very much. She was a fountain of information. The wine and cheese at sunset was a nice surprise.
All went... read more

Hi Sheila & Ed,
Thanks for your kind comments. I'm very glad to hear that you enjoyed your trip that much, that's our main goal.
I hope you could visit us again soon :)
Best wishes,
Mariano