Holaaa!
I’m Thaiss, and my journey has taken me to live in Russia and Brazil, where I immersed myself in different cultures, languages, and ways of life that broadened my global perspective. Being from Latin America, I’ve always felt a natural connection to the region. Chile and Ecuador stand out as destinations that inspire me with their remarkable diversity and landscapes.
Travel is a powerful way to connect, grow, and discover new perspectives.
What places and activities do you specialize in?
"I specialize in destinations such as Santiago, Valparaíso, and Viña del Mar, Easter Island, San Pedro de Atacama, Puerto Natales, and Puerto Varas, among others, across Chile and South America.
I focus on creating meaningful travel experiences that turn into lifelong memories, whether it’s for solo travelers, couples on a honeymoon, families, or trips with friends. Each journey is designed to feel personal, authentic, and truly unforgettable."
How did you get involved in travel?
"I got involved in travel when I realized the impact of helping others experience the world in a personal and meaningful way. Travel goes beyond discovering new places; it’s about connecting with culture, people, and the intangible emotions that make each destination unique."
Please share a unique travel experience you will never forget.
"One of my most unforgettable experiences was living in Russia, where I had to adapt to a completely different culture, language, and way of life. It challenged me in many ways and taught me that the most meaningful moments in travel often come from stepping outside your comfort zone and embracing the unexpected."
Thaíss's favorite itineraries and travel advice
Top itineraries and travel advice
This excursion involves two half-day tours to Orongo and Ahu Akivi. The experience begins in the southwest corner of Rapa Nui and the remains of the village of Orongo. Located on the rim of an inactive volcano called Rano Kau, this area enjoys a special place in the island's history as it was the...
This is an opportunity to discover Chile's capital city one bite at a time. Accompanied by an English-speaking guide, this half-day tour is an immersive experience that reveals the true beating heart of Santiago, which is found in its people, marketplaces, and cuisine. One highlight is a visit to...
For this stargazing outing in the Atacama Desert, it's common to start with hotel pickup or at a meeting point in downtown San Pedro de Atacama. From here, you can head to the Altiplano ("high plain"), where an expert astronomer might provide an astronomy lesson, explaining how to identify...
There are many natural wonders located in Chile's portion of the Southern Patagonian Ice Field, and Glacier Grey is one of them. A catamaran excursion on the Grey III pays a visit to Glacier Grey, which feeds the lake of the same name. The boat travels across the lake and stops close to the...
Recent trip reviews for Thaíss
While the guides were good, this tour company...
Chile
|
Jul 18 - Jul 25, 2026
Sabrina P.
Atlanta, GA
| Reviewed on Aug 03, 2026
While the guides were good, this tour company is overpriced and tough to work with. Despite confirming information several times they really had everything wrong - passport numbers, pick up times, number of people, dates. It was really disappointing based on how much they charge. I wouldn't book with them again.
Read more
While the guides were good, this tour company is overpriced and tough to work with. Despite confirming information several times they really had everything wrong - passport numbers, pick up times, number of people, dates. It was really disappointing based on how much they charge. I wouldn't book with them again.
Hotel Review
Client to Book Own Accommodation in Santiago
Santiago
The hotel was great - we stayed at the Ritz Carlton. It's an older property, but the service is what you would expect of that caliber of hotel.
Local specialist: Thaíss Benítez
Thaíss Benítez
Local specialist in Santiago, Chile
| Replied on Aug 04, 2026
Dear Sabrina,
Thank you very much for your feedback and for taking the time to evaluate our services. We are pleased to know that you had a positive experience with the local guides.
I understand that your group had an unfortunate start, with flights delayed and changed, which also caused changes to the itinerary. Although your flights were not reserved through us, we made the necessary adjustments without any additional charges. Some pickup times and services were adjusted following...
Read more
Dear Sabrina,
Thank you very much for your feedback and for taking the time to evaluate our services. We are pleased to know that you had a positive experience with the local guides.
I understand that your group had an unfortunate start, with flights delayed and changed, which also caused changes to the itinerary. Although your flights were not reserved through us, we made the necessary adjustments without any additional charges. Some pickup times and services were adjusted following changes to the group’s flight schedule, and our team worked to update the arrangements accordingly.
While you still enjoyed some of the experiences, I understand that these changes caused inconvenience and affected your overall impression of the trip. I am sorry that we could not adapt the arrangements in a way that allowed you to appreciate your time in Chile even more.
Please rest assured that all members of our team made every effort to provide you with an amazing experience in Chile.
Best regards,
Thaiss and Team!
Overall this trip was full of hassles.
Chile
|
Jul 18 - Jul 25, 2026
Sonia M.
Boston, MA
| Reviewed on Jul 28, 2026
Overall this trip was full of hassles. 1) Kimkim will not disclose tour costs so it is difficult to make choices about where you want to spend your resources. 2) I bought insurance and had flight issues which required us to miss some tours. These were not reimbursed. 3) When my bags did not arrive at the airport and I was filling out a missing bag form, I got a call to say that there would be a charge because the driver was waiting too long. 4) the actual itinerary was wrong multiple times...
Read more
Overall this trip was full of hassles. 1) Kimkim will not disclose tour costs so it is difficult to make choices about where you want to spend your resources. 2) I bought insurance and had flight issues which required us to miss some tours. These were not reimbursed. 3) When my bags did not arrive at the airport and I was filling out a missing bag form, I got a call to say that there would be a charge because the driver was waiting too long. 4) the actual itinerary was wrong multiple times (dates, people, etc).
I will say the local guides (Ale, Angel and Jennifer) were great. Friendly and knowledgeable.
Hotel Review
Client to Book Own Accommodation in Santiago
Santiago
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Santiago
Loved Valaparaiso. Great town and we really enjoyed walking around, hearing the history and shopping.
Guides, Drivers and Staff
Viña Santa Rita- Wine Tasting day
Chile
Guides, Drivers and Staff
Wine Tasting at Viña Cousiño Macul
Santiago
Guides, Drivers and Staff
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile
We had 2 older people in our group. The hike that was described as a gentle stroll was wet, full of rocks and too strenuous for them.
The location was beautiful.
The lunch stop was terrible
Guides, Drivers and Staff
Santiago City Tour
Santiago
Great tour. The cable car part of the tour was awesome.
Guides, Drivers and Staff
Local specialist: Thaíss Benítez
Thaíss Benítez
Local specialist in Santiago, Chile
| Replied on Aug 01, 2026
Dear Sonia,
Thank you very much for your feedback and taking your time to evaluate our services. I understand that your group had an unfortunate start, with flights delayed and even changed. As your flights were not booked through us, we kindly recommend contacting the airline regarding any reimbursement related to your flights.
Despite the unexpected changes, our team adjusted your itinerary and reorganized your airport transfer to accommodate your delayed arrival and lost luggage, all at...
Read more
Dear Sonia,
Thank you very much for your feedback and taking your time to evaluate our services. I understand that your group had an unfortunate start, with flights delayed and even changed. As your flights were not booked through us, we kindly recommend contacting the airline regarding any reimbursement related to your flights.
Despite the unexpected changes, our team adjusted your itinerary and reorganized your airport transfer to accommodate your delayed arrival and lost luggage, all at no additional cost. If you have separate travel insurance or need documentation from your airline for the affected missed activities or transfers, we would be happy to provide it to support your claim.
While I understand that you still enjoyed the experiences during your travel with us, the flight problems surely caused some inconveniences to your travel and effected your overall impression of your trip, and I am sorry that we could not compensate the issues you had with your flights in a way you could appreciate your time in Chile even more.
Please rest assured that all members of our team made a big effort to provide you with an amazing time in Chile.
Best regards,
Thaiss and Team!
The experience was not great - there were man...
Chile
|
Jul 18 - Jul 25, 2026
Melissa R.
Ashburn, VA
| Reviewed on Jul 26, 2026
The experience was not great - there were many errors during all stages of the trip from planning to the actual days. Details were not provided properly and pricing was way above market. The guides were mediocre but nice. The transport vehicles were not up to the class they should be for the price we paid. The meal stops were not very nice.
Read more
The experience was not great - there were many errors during all stages of the trip from planning to the actual days. Details were not provided properly and pricing was way above market. The guides were mediocre but nice. The transport vehicles were not up to the class they should be for the price we paid. The meal stops were not very nice.
Hotel Review
Client to Book Own Accommodation in Santiago
Santiago
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Santiago
Guides, Drivers and Staff
Viña Santa Rita- Wine Tasting day
Chile
Guides, Drivers and Staff
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile
It would be helpful to provide more info about the terrain in advance. We had noted that we had senior citizens in our group and the terrain was not as described.
Guides, Drivers and Staff
Local specialist: Thaíss Benítez
Thaíss Benítez
Local specialist in Santiago, Chile
| Replied on Jul 31, 2026
Dear Melissa,
Thank you very much for your feedback and taking your time to evaluate the individual services. I understand that your group had an unfortunate start, with flights delayed and even changed, which then caused some changes in the itinerary too as we had to adapt to the new travel times and even travel dates. Although your flights were not reserved with us, we made all necessary changes without any additional charges.
While some of you still enjoyed the experiences, I...
Read more
Dear Melissa,
Thank you very much for your feedback and taking your time to evaluate the individual services. I understand that your group had an unfortunate start, with flights delayed and even changed, which then caused some changes in the itinerary too as we had to adapt to the new travel times and even travel dates. Although your flights were not reserved with us, we made all necessary changes without any additional charges.
While some of you still enjoyed the experiences, I understand that this caused inconveniences to your travel and effected your overall impression of your trip, and I am sorry that we could not compensate the issues you had with your flights in a way you could appreciate your time in Chile more.
Please rest assured that all members of our team went above and beyond to provide you with an amazing time in Chile.
Best regards,
Thaiss and Team!
