
Erin Wiley
Travel simply makes people happy and I want to be a part of that. If I am not traveling myself then I want to surround myself with people who are.
Originally from Michigan, I grew up camping and adventuring along the shores of Lake Michigan from a young age. My love affair with South America started in 2006 when I took my first international trip to Peru. Since, I have been back and forth between my home in Michigan and South America, having spent considerable time both working and traveling across the continent. I am currently based in Puerto Natales, Chile where I am lucky enough to have Torres del Paine National Park as my backyard.
What places and activities do you specialize in?
"We specialize in trips in and around Torres del Paine National Park as well as Los Glaciares National park in Argentina.
I can help you organize anything from the standard ´W´ Hike to more exclusive and off-trail hikes in some of the parks hidden valleys. Would you fancy a 3-day camping and kayaking expedition? I can do that too!
Adventure, adventure, adventure! "
How did you get involved in travel?
"Around 2008 I began traveling to Peru each summer, organizing trips for a University of Michigan based sustainable development project. This initiative brought me back each summer and from there I discovered the world of backpacking (which blew my mind). After numerous trips and years spent in South America it became clear that I wanted to root myself here, and what better place than Patagonia. With over 10 years experience in the hospitality industry and a grand passion for travel and the outdoors I decided that a career in the adventure travel industry was the way to go, and here I am!"
Please share a unique travel experience you will never forget.
"I spent 4 days in a hammock on a boat floating (very slowly...) down the Amazon River."
Featured trips & expertise

Active Patagonia: Punta Arenas, Puerto Natales & Torres del Paine National Park - 7 Days
Patagonia's natural wonders take center stage on this week-long Chilean adventure. Arrive in the cosmopolitan capital of Santiago, then fly to the country's far south to embark on a series of unforgettable outdoor excursions. Meet the penguin colonies of Isla Magdalena, trek through the spectacular landscapes of Torres del Paine, and travel by boat through the Ultima Esperanza Sound to reach the remote Bernardo O'Higgins National Park.

Wonders of Chile: Patagonia, Lake District & Santiago - 14 Days
Take in rugged mountains, pristine fjords, and lush wine country on this diverse 14-day journey through Chile's greatest highlights. Start in the country's far south, where you'll hike through the wilds of Torres del Paine National Park, visit penguins on the Strait of Magellan, and horseback ride across a traditional Patagonian estancia. Head north to kayak and climb through the spectacular scenery of the Lake District, then wind down with a final three days in Santiago. After a trip filled with activity and adventure, enjoy a change of pace as you explore the vibrant capital and take relaxing day trips to the nearby wine country and colorful villages of the Pacific coast.

Active Patagonia: Torres del Paine & Los Glaciares National Parks - 10 Days
Trek your way across Patagonia's glacial landscapes on this rugged 10-day journey through the UNESCO-listed Torres del Paine and Los Glaciares National Parks. Starting in the Chilean town of Puerto Natales, you'll follow the famous "W" circuit trail through Torres del Paine's soaring mountains before hopping over the border to Argentina. Spend a day in El Calafate to experience the towering ice walls of Perito Moreno, then base yourself in the village of El Chaltén to discover the vast glaciers and turquoise lakes of Los Glaciares.

Torres del Paine National Park: Self-Guided "W" Trek - 7 Days
Conquer Chile's famous "W Circuit" trek on this 7-day self-guided excursion for experienced hikers and the adventurous at heart. Starting in the trekker's paradise of Puerto Natales, you'll set out into Torres del Paine National Park, following the w-shaped route through some of Chilean Patagonia's most spectacular scenery. Pass towering mountains, vast glaciers, and turquoise lakes as you hike the rugged and rewarding 35 miles (56 km) to the base of the magnificent Glacier Grey.

Patagonia Winter Adventure: Ushuaia & Tierra del Fuego - 6 Days
Experience winter at the end of the world on this 6-day guided Patagonian adventure. With the southernmost city of Ushuaia as your base, you'll set out to explore the otherworldly landscapes of the spectacular Tierra del Fuego. Trek to icy lakes, hike through ancient forests, and try your hand at skiing, snowshoeing, and snowmobiling against the magnificent backdrop of the Andes Mountains.

Best of Argentine Patagonia - 10 Days
This adventurous 10-day itinerary takes you deep into the dramatic landscapes of Argentine Patagonia. Hike up rugged mountains, trek across vast glaciers, and horseback ride through a historic Estancia before entering the spectacular Los Glaciares National Park. Here you'll kayak on the serene Lago del Desierto and embark upon a selection of scenic hikes into the Fitz Roy mountain range.
Recent trip reviews for Erin
Erin is simply the best travel agent I have e... · Patagonia - Apr 3 - Apr 16, 2022
Erin is simply the best travel agent I have ever worked with. She spent time up front understanding how we wanted to travel and then helped create an itinerary to accomplish this. Her manner is low key, yet responsive. She suggested a unique experience to visit Estancia Mercedes which was one of the highlights of our trip. She stayed with us for 3 years as we rescheduled several times due to covid. She was timely and responsive to every request we made, offering suggestions of her own. ... read more

Thank you so very kindly for the review, Joan!
I can say that it was equally a pleasure to plan this trip with Joan and her sister Lori. We began planning a couple of years ago, and their trip plans were interrupted many times due to the pandemic and ever-changing measures here in both Chile and Argentina. They were both so kind and understanding and each unexpected turn, and always willing to find a way forward. I am SO HAPPY that we were finally able to make this trip happen. I only wish that I had had the chance to meet Joan and Lori in person. Best wishes to you both!
well organised · Patagonia - Feb 13 - Feb 19, 2022
The trip was well organised and everything was as expected - thanks to Erin's thoughtfulness and preparation. Gothe was excellent as our day guide - she was sharing interesting information about the landscapes, geology and the animals . Hotels were comfortable.
I will definitely recommend Erin & Dittmar as a travel agent for Patagonia.

Aw thank you Arunprasad for the kind review! I can say that it was equally a pleasure to work with you on planning this trip.
Arunprasad was very understanding of our timelines in putting together a successful trip while we are still recovering from the big hit by the pandemic. We required in this case more time and tight communication in order to make a somewhat last-minute trip happen and he was totally on board, responsive and helpful in getting things to move forward.
We'd love to have you back someday for a trip to Argentina and some horseback riding :)
All the best,
Erin
KimKim and Erin went above and beyond in helping us plan a smooth trip during a time when travel is hard and uncertain. · Patagonia - Jan 12 - Jan 23, 2022
When my wife and I had dreamed of going to Patagonia, but we weren't really sure where to begin. We had no knowledge of the region and what it would take to navigate around each town within Patagonia. After contacting KimKim, Erin quickly put together a detailed itinerary with great day to day activities. She was very responsive and easily made adjustments to customize it to make it our dream trip. She provided different options, and did all of the work to make the appropriate changes.
The... read more

Wow, thank you so very much for taking the time to write such a kind and detailed review!
Working with David and Kelly to make this trip happen was a great experience and although we had a huge last-minute hiccup with the land borders set to open between Chile and Argentina, they were responsive, understanding and together with a little bit of urgency we were still able to make a trip happen for them.
I am SO happy that you two ended up having a great trip, and thank you for being such a pleasure to work with.
Best,
Erin
Amazing Trip using KimKim · Patagonia - Dec 18 - Jan 8, 2022
We had a great experience using KimKim. They helped us create the perfect itinerary. This was our first time using any sort of agency to plan a trip and we would definitely use them again. Highly recommend. Especially Erin and Laura - they were the best! read more

Thank you Priscila!! It was a great experience planning a trip with you and Paul, thank you for all of the trust in us to make this happen at the last hour.

Patagonia - Chile and Argentina · Argentina - Mar 8 - Mar 18, 2020
Erin was wonderful to work with for this trip! She was extremely helpful with planning everything and making a trip that included what I was looking for and in the budget I was working with. She was very patient with me and answered all questions that I had along the way.
The times in Torres de Paine was amazing, with great weather and beautiful views. Perito Moreno glacier was also amazing!
I was thrilled with my trip. Thank you again to Erin for all your work in helping to make it happen!!

Wow, amazing photos Jeff! Thank you kindly for the wonderful review and for always being a pleasure to work with throughout the planning process. I'm so happy that we were finally able to make this trip happen for you and I'm glad that you did enjoy it, and were also able to make it back home safely. Wishing you the best!
Perfectly Planned Trip! · Patagonia - Feb 9 - Feb 16, 2020
Thank you to Erin and Julia for planning a spectacular trip. The process was so smooth and problem free that we never had to reach out to the kimkim team once for help. Every time we went to our new destination, the drivers were always ready to pick us up, the hotels knew we were coming and the guides were ready to pick us up at the designated time without fail.
I'm so glad I stumbled upon kimkim via a random google search after our trip with another vendor fell through (they had a strict... read more

Thanks Natsumi for the spectacular feedback and for sharing those photos, they are amazing!
A Rabbit Out of a Hat... · Chile - Feb 3 - Feb 9, 2020
After finding myself en route to Santiago for work, a friend thought, "you should go to Patagonia and take some photos..." I hadn't thought about it until that moment... and with only 3 weeks out, I didn't think it remotely possible. That's when another friend passed along kimkim's info.
I truly didn't think it possible to put together such a well thought out, well planned adventure with so little time. But that's exactly what Erin was able to create... Essentially, pulling a rabbit out of a... read more

Planning Timothy's trip was really fun and while it was quite last minute he was such a wonderful copilot in planning, was very understanding and trusting of the process and I couldn't be happier with how everything worked out. Thank you for trusting me, Tim! So happy that you had such a wonderful trip and LOVE your photos, you've captured some of my favorite places but also much of the essence of what life is like in Puerto Natales. Hope you are well and thank you again!
Best,
Erin

What an Adventure! Erin and Julia were amazin... · Patagonia - Feb 1 - Feb 8, 2020
What an adventure! Erin and Julia were amazing working through all of the details to plan out a perfect trip for us to Patagonia. Everything from choosing our hotels to booking our daily adventures, it all went flawlessly. Timing couldn't have been more perfect each day. Erin figured out our needs early on in the planning, and was right on target with everything that we did. We did get extremely lucky with the weather the week we were there - No rain, winds or extremely cold weather made... read more

Suzanne these photos are wonderful! Thank you so much for sharing. It's so great to see you in all of these places and with some of our favorite people (Felipe is wonderful!).
I am so glad that you all enjoyed your trip and thank you for the opportunity to plan with you all. I really enjoyed your planning your trip, it was dynamic and exciting and I am so thankful for how organized you all were in expressing what you wanted out of this trip.
Hope that you are all well back at home with some great memories. Thank you again!
Best,
Erin
Born Again Camper Does The W Trek · Chile - Feb 3 - Feb 7, 2020
This whole experience has been wonderful, start to finish. Everyone involved in the trip planning portion (Erin & Julie) were very attentive, informative and prompt. I would just like to say that I work in marketing for a tourism DMO and have been in the hospitality industry for 10+ years - Cote was one of the best guides I have ever encountered. She was organized, genuine, hospitable, knowledgeable and she intuitively knew what our group needed at all aspects of the trip. I cannot stress... read more

Courtney,
Thank you so much for the kind feedback! You all were fantastic to plan this trip with and thank you for your great communication, patience and kindness throughout the process. Thank you for the glowing review and we've made sure to pass this along to Cote :)
All the best,
Erin
AMAZING Experience!! · Chile - Feb 3 - Feb 7, 2020
Cote our guide was fantastic! She set a great pace and made our time very enjoyable even through the more demanding parts of the trek. Most memorable is the lookout on grey glacier, French valley, and the secret lookout Cote took us for the towers, not busy at all which made it really great. 10/10 would recommend to family or friends that are interested!

So glad that you enjoyed your trip! Cote is a wonderful guide and I've made sure to pass this positive feedback along to her as well. You all were great to work with in planning this trip, thank you for everything!
Easy and Convenient Planning · Patagonia - Dec 28 - Jan 1, 2020
Planning and booking our trip on kimkim was so easy and convenient. Visiting Patagonia can be complicated and you should ideally book everything months in advance since the campsites and refugios fill up. Since we didn't book far in advance, kimkim was super helpful in securing everything we needed. We did the 5-day W Hike and came home with lifelong memories. Having a guide show us the ins and outs of the park was great and super helpful when buses didn't show up when they were supposed to... read more

Hi Brittany,
All very great points and thanks for leaving a review/feedback! I'm so glad that you enjoyed your time in Torres del Paine and I very much agree that a guide can help relieve any stress in delays or hiccups on a self-guided trip. Thanks for trusting us and wishing the two of you all the best.
Sincerely,
Erin
Patagonia once in a lifetime trip! · Patagonia - Dec 26 - Jan 11, 2020
Patagonia was a once in a lifetime trip for me & my wife for our honeymoon. It was everything we could have hoped for and more. Erin helped to meticulously plan the trip throughout with her fantastic knowledge of the local areas and activities.
There were so many highlights including: wine tasting in the Casablanca valley, trekking to the base of the towers in Torres del Paine, horseback riding in Puerto Natales, white water rafting in El Chalten and an amazing zodiac boat trip down the... read more

Hi James,
It was SO WONDERFUL to be a part of planning your honeymoon and thank you so much for the opportunity. It was not only really fun to plan your trip but really great to work with you in planning. I really appreciate that you planned well in advance, and your kindness and patience throughout the process was both notable and appreciated. I'm so happy that you had the trip of a lifetime and cheers to a lifetime of happiness to you and April.
Best,
Erin
Thank you very much, Erin and Julia, for maki... · Patagonia - Dec 28 - Jan 7, 2020
Thank you very much, Erin and Julia, for making this amazing trip a reality. Hard to believe but all the complex arrangements you made worked out flawlessly. Our private guides, Marco (Chile) and Juan (Argentina) were terrific during our trips. We lucked out with the weather, too so no complaints except for the long delays at the borders (but that's not you fault).

Hi George,
Wow, so happy that you had great weather! Thanks for allowing me to plan to plan this truly unique trip for the two of you. I hope that you enjoyed your time at Bahia Torito in Argentina, one of the best spots that few ever get the opportunity to visit!
Best,
Erin
Using the advice of your friends! · Patagonia - Dec 26 - Jan 4, 2020
Erin was awesome. I felt like I was talking to a friend in the planning process. She really listened to what I wanted in my experience and that I had experience with. She definitely had a huge impact on my dream trip. I couldn’t have done it without her!

Christy, thank you SO MUCH for the kind review! I think that it goes without saying that we both enjoyed planning this trip together and despite it being tricky to get the reservations in Torres del Paine I'm so glad that we were able to work something out. Thanks for all of your patience throughout the process and hope that all is well back home :)
All the best,
Erin
Excellent trip to Patagonia! · Patagonia - Dec 26 - Jan 4, 2020
Working with Erin and kimkim was absolutely the best decision we made for our trip Patagonia. Erin was able to answer all of our questions leading up to the trip and help us create the perfect itinerary. The support only continued while we were there when she helped us reorganize our initial plans after a flight delay. We are beyond grateful and would recommend kimkim to anyone!

Hi Julie,
Thank you so very much for the glowing review! It was really wonderful to both work with and meet you and Christy. It's really admirable in how despite you experiencing some unfortunately typical Latin American delays that you remained positive and had such a wonderful trip. Hope that all is well back in Chicago!
All the best,
Erin
The local tour guides were fantastic. They t... · Patagonia - Dec 19 - Dec 27, 2019
The local tour guides were fantastic. They took a personal interest in each of us and our needs. That being said, the transportation to and from the airports at some locations was lacking. I felt that Kim Kim should have arranged the various flights from each of the locations. In a country where you don't speak the language it is difficult and frustrating sometime. Some of the locations where we stayed were hostel. We had clean private rooms with private bathrooms. We should have been... read more

Hi Sal,
I'm very happy that you had an overall nice trip and a great experience and I'm incredibly grateful for your valuable feedback. This will definitely help us to offer better trips in the future! Hope that all is well with you, Fred and your families and thanks for visiting and planning your trip with us :)
All the best,
Erin
A great experience in Patagonia · Patagonia - Dec 22 - Dec 29, 2019
I've been in touch with Erin and Julia, and they both were very professional, helpful and nice! Patagonia was a blast: the place is incredible and, if you love being out in the wild, Torres del Paine is definitely the place to be. If I could do this again, I would probably spend 80% of the time there. It's worth every penny!

Hi Salvatore,
I just wanted to say that it was such a pleasure to work with you in planning this trip and thank you so very much for your kindness and patience throughout the planning process. I hope that you are able to visit again someday, and with some better weather :)
Hope that the two of you are well!
Best,
Erin
Really great trip to Patagonia! · Patagonia - Nov 22 - Dec 1, 2019
I was very impressed with the kimkim platform and Dittmar Adventures! Erin was extremely helpful from the very first moment that I requested information, responded quickly, and worked with me to build a customized trip that fit into my budget and schedule. Not having to manage the logistics on my own made the planning so much easier.
Highly recommend the guided tours of Torre Del Paine, Perito Mereno Glacier, the Estancia and the guided hikes via Walk Patagonia (Pablo was great). All of... read more

Hi Melanie,
Thanks so much for the kind review and it was wonderful to work with you in planning this trip! I'm so happy that you had an amazing time in Patagonia and thank you very much for the feedback on the alternate condor tour, very good to know! Hope that all is well back home and thank you again :)
All the best,
Erin
Patagonia · Patagonia - Nov 13 - Nov 25, 2019
The planning and itinerary was nicely planned. It was a good balance of adventure and rest/recovery considering our 36hour flight from Singapore. The transfer instructions were clear and easy to follow and we didn’t face any issues in getting to Punta Arenas or Puerto Natales.
It would be better if it had been specifically brought to our attention that we had to book the internal flights within Chile. (Even though it was indicated in the comments of the trip instructions that such flight... read more

Hi Alvan,
I'm really glad that you enjoyed your trip, and that everything went very smoothly on the ground! It was really wonderful to work with you on planning and I very much appreciate your kindness and attention to detail. Thank you very much for the feedback on flights. This is really great to know that it may be helpful to mention in addition to the list of what is not included. I think this will help fellow travelers moving forward :)
Thank you again and hope you and Angelia are well!
All the best,
Erin
Bariloche & El Calafate Classic Tour - 9 Days · Patagonia - Sep 7 - Sep 13, 2019
Erin was super helpful in getting us all that we needed for our trip to Patagonia. She put together a completely customized itinerary to suit our needs. Everyone who was scheduled to pick us up and bring us somewhere was on time, was very pleasant, and the transfers went smoothly, with one exception, upon our leaving Torres del Paine National Park. In that case it was the other company that had some confusion in their paperwork and was expecting to pick up other people. The tour guide,... read more

Barbara,
You were SUCH a pleasure to work with and the feedback that you sent us is invaluable, thank you so very much. If you ever make it back to Patagonia for round two, be sure to reach out and maybe we could meet actually meet in person!
All the best,
Erin
Not a good experience · Patagonia - Sep 15 - Sep 24, 2019
1. We lost 2 hours from exploring Perito Merino because the company Erin
contracted us with forgot to pick us up. When we brought our concern to her attention, she didn’t seem to care about the anxiety I had to go through not knowing if I’ll ever see the glaciers that
I came for from far? And the little to no Spanish we spoke trying to figure out what happened? Thanks to a personal connection our hotel owner had with
the local companies, they figured out that we were forgotten and were able... read more

Hi Helen,
It's very unfortunate some of the issues that came up during your trip. We very much appreciate your feedback as it helps us to keep learning and growing. We've followed up personally and believe that all of this has been resolved. Wishing you and Tyson the best from Patagonia!
All the best,
Erin

Patagonia 2019 · Argentina - May 20 - May 26, 2019
KimKim was the easiest travel experience I have ever had! All I had to do was give a rough idea and BOOM! out came a perfectly planned vacation. Not only was all the heavy lifting done by KimKim and Erin, but it was our most affordable option with all the companies we looked at. They were so accommodating to changes and provided excellent documentation prior to traveling.
Patagonia was my first experience with KimKim, but I can assure you it will not be my last. Highly recommend and thank you to the KimKim team for a great experience!

Thank you, Lance and Christine! It was such a pleasure to work with you on planning this trip and thank you for being so kind and easy to work with. I'm really happy that you had a great time in Patagonia!
Adventure in Patagonia - 15 Days · Argentina - Mar 16 - Mar 31, 2019
It was a very planned trip and the transfers were seamless. The kayaking guides Carlos and Polina were outstanding, affable and provided great service and kept us safe. Well done team!

Hi Jane,
I love that photo, looks like you all had a lot of fun together! Thanks for everything and for giving me the opportunity to plan this trip for you all. I'll pass along the positive feedback to Carlos and Polina!
Best,
Erin
Adventure in Patagonia - 15 Days · Argentina - Mar 16 - Mar 31, 2019
The trip was very well planned and all the complicated connections came off as smooth as a babies butt. Hosteleria Cuernos tent situation was the only bummer of the whole trip. They put us in a tent immediately adjacent to the large tent housing the staff for this site. The staff stayed up until one in the morning laughing loudly singing talking and keeping the exhausted travelers up. Someone needs to let them know that we are supporting their livelihood and their behavior is extremely rude and uncaring for their guests.

Thank you, Charles for the kind words about the organization of your trip! It was really wonderful to work with you, Jane and Monica to design and make this trip happen. Wow, yes that sounds like an awful night spent at Cuernos. I'll see if my team can reach out and put in a formal complaint to the refugio. Thanks again for everything and wishing you all the best!
Erin
5 days in Patagonia, February · Patagonia - Feb 19 - Feb 25, 2019
Erin was a delight to work with. She was very prompt in responding to our questions, took our feedback on board and managed to put together our ideal itinerary. We had fairly limited time and quite a few things to fit in, but Erin managed it! Everything worked super well, all transfers on time and comfortable and the local partners she put us in touch with for the hiking equipment, lunches etc were also super lovely and helpful.
As 2 friends with very busy and quite stressful jobs in big... read more

Hi Kate,
Thank you SO MUCH for such a kind review. I'm so happy that you had such a wonderful trip and that we could help in take the stress out of planning. Thank you for being such a pleasure to work with, for being so kind and flexible. Come back and visit us again sometime!
Best,
Erin
THE BEST
* Advance planning with Erin was very good and was personalized. Enjoyed working with her
*Ohmar was very good and was an excellent guide with excellent park history and knowledge.
Enjoyed being with him.
*The two transfer drivers were good. Carlos was particularly helpful in getting us to an earlier bus
departure back to Punta Arenas. He was very pleasant.
*The Aquaterra accommodations were good.
*The Grey Glacier Hotel and later glacier boat tour were both very good.
*The... read more

Hi Chuck,
WOW, thank you for sharing all of those photos! I'm really happy that you enjoyed the majority of your trip and that I had the opportunity to work and plan with you. We really appreciate the feedback and I will be sure to pass it along to my team. Wishing you and your family the best!
Erin
Patagonia was a trip of a lifetime!
Argentina experience:
The Perito Moreno Glacier ice trek was a truly unbelievably experience. I have never seen anything like it, definitely a trip highlight. Our time spent in El Chalten/Fitzroy was magical. The hotel was very nice and accommodating. Oscar the bartender/ server/ host was our favorite. The scheduled hikes were perfect, tough but perfect. It was the perfect amount of time to spend there.
Chile experience:
The glacier cruise out of... read more

Love the photos and thank you for all the great feedback! Wendy and her crew were an amazing group to have with us and such kind and attentive partners throughout the planning process. Wishing you all the best!
Everything was well organized. Erin always responded quickly with answers to our questions. The hotel staff at El Chatan and Portas Natales were exceptional. I learned a few things 1. Pack as light as possible for "W" hike. 2. I have a little difficulty sleeping in small dark places. 2 of the Refugios were very small. Hiking in Patagonia is amazing and challenging. Its beauty unmatched, it is wild and rugged. The lakes and streams every color of blue, greens and greys. So happy i completed this bucket list dream.

Thank you Corey for the feedback and trips for future travelers, very helpful! We loved hosting you all and are so happy that you had an incredible experience. You and your friends were wonderful to work with throughout the planning process and I've received nothing but great feedback from our guides. Hoping you all are well and cheers to adventure :)
These guys, and gals, are great. It was our first time using a tour company, Patagonia has so much to do and see that I needed some help connecting the dots. Erin was super easy to work with and got back to me promptly whenever I had a question. It was a treat not to have to figure out the hotel/hostel piece as well as the bus schedule, they did it all. The tours were great, my favorite tour was the Estancia La Peninsula, an incredible day spent on the Estancia. Paula, our guide in Torres,... read more

No, thank you, thank you, thank you! Jill was such a wonderful person to work with, so kind and easy to communicate with. I'm so happy that I had the opportunity to help you plan this trip and it's a shame I wasn't able to meet you in person. Thank you for trusting us and come back anytime!
All the best,
Erin
Patagonia back country · Argentina - Feb 12 - Feb 24, 2019
Hassle-free setup and really responsive support from Emily and Erin. If we were to replay the experience, I would have built in more downtime to the itinerary, as well as taking time for stuff in between the iconic sights and stops that Patagonia offers (which are, to be fair, spectacular). The guides that we had for all the trips and excursions were really great: personable, enthusiastic, knowledgeable.

Thank you so much Dan for the kind review, I will be sure to pass this along to my team.
Glad that you had such a great time and it was nice to meet you for that brief moment on the Magellan Straight!
Patagonia with 66 year old mom and 27 year old son · Patagonia - Feb 15 - Feb 23, 2019
My 27 year old son and I had an amazing trip to Patagonia. Erin and Emily planned it beautifully. Every place we stayed, every connection and each experience was just what we wanted and more. Even when the weather was uncooperative we were able to make the most of an activity. We especially enjoyed staying at the all inclusive Hotel Rio Serrano right outside of the park. The accommodations were luxurious and the guides and daily excursions gave us a terrific understanding of the area and... read more

Hi Laurie,
WOW your photos are incredible, thank you so much for sharing them! I can't tell you how happy I am to hear that you had such a wonderful trip. I know that Patagonia showed you some of it's more erratic side while you were here, and it's great to hear that you still were able to enjoy everything. It was also a pleasure to work with you and I'm bummed that we didn't get to meet in person(we can blame the snow for that!). Wishing you and your son the best and thank you again for the kind review.
Best,
Erin
Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
The Dittmar team went above and beyond for our adventure. Erin really took the time to understand the type of trip we were seeking from the very beginning. She brought to the table amazing suggestions on how to incorporate both the Cerro Castillo trail with Fitz Roy and a classic road trip. They made logistics easy as pie for our small group. Even when we blew two car tires on the classic Carrera Austral, their team jumped in with support immediately. The four day through hike for Cerro... read more
Everything was fantastic, we did the W trek, it went flawlessly. Would highly recommend this service.

Thank you so much, Beau!
Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
How do I even begin to review our 21 day Patagonia trip? It was incredible. After trying and failing to figure out the logistics of what we wanted to do, we found Ditmar Adventures and worked with Erin via KimKim. After the intro phone call, we felt like Erin had a really solid idea of what we were looking for and had nothing but faith that her and her team would put together something that we would be pleased with. That was an understatement. She worked with our group in the planning phases... read more

Whitney,
I can't even describe the overwhelming feeling of joy I felt reading your review and how much your feedback means to me (and my team!). I feel like I need to thank you all for having the idea for such an incredible trip and for giving me the opportunity to design it. This was by far the most exciting and most logistically challenging trip that I have ever worked on and I'm SO HAPPY that you all had the time of your lives and that it was everything you dreamed of. Because of you... read more
Torres del Paine "W" Circuit Trek - 5 Days · Chile - Dec 30 - Jan 5, 2019
Hi Erin
We have recently returned from our travels, which included our W trek co-ordinated by your team from 31 December – 5th January 2019.
Overall – we thoroughly enjoyed our opportunity to experience Patagonia and the wonderful places we visited during our time in Puerta Natales and Torres Del Paine National Park.
We would particularly like to give mention our guide Sophia. She was simply outstanding. Her experience, and the knowledge she could share with us ensured that we... read more

Hi Gabrielle,
It was such a pleasure to work with you and thank you so much for the thorough feedback. We're really happy that you enjoyed your time with Sofia and we've passed your gleaming review her way. We're also very thankful for the feedback on the aspects of your trip that didn't go as planned. It's really important for us to receive this kind of feedback so that we can learn as grow. I think we've already come to a great conclusion on all of this and I hope that you are happy with the compensation that we've offered. Wishing you and your friends the very best!
Warm Wishes,
Erin

Patagonia Trip · Chile - Dec 30 - Jan 20, 2019
CBF. It was an amazing trip.

You all were amazing to work with!
Patagonia · Argentina - Dec 2 - Dec 14, 2018
Overall great trip. Would have eliminated Punta Arenas. Loved El Calafare and would have liked to stay there two nights. although the location was great, the hotel in El Calafate was awful. Not clean. Hotels in El Chalten and Ushuaia were great. Enjoyed trekking on the glacier the best. Also enjoyed Ushuaia. Overall very nice trip and well organized and coordinated
Laura

Hi Laura,
Thank you so much for leaving your feedback, very much appreciated! I'm so glad that you and Laura had a great trip and it was really lovely to meet you both in Natales. I'll be passing your feedback along to my team to discuss some different options for hotels in El Calafate. Really thank you so much for letting us know, without this kind of feedback we wouldn't be able to learn, grow and improve.
Wishing you the best!
Erin
Patagonia Backpacking · Chile - Dec 28 - Jan 3, 2019
Emily and Erin were SO helpful throughout the entire process. It was a trip of a lifetime, and we couldn’t have done it without them. Highly recommend this trip and KimKim to anyone looking for adventure!

Thank you, Geena!
I am so happy that we could be a part in making a trip of a lifetime happen for you. Thank you for for everything and cheers to adventure :)
3 weeks in Patagonia · Argentina - Sep 26 - Oct 17, 2018
Erin is excellent. She was incredibly helpful while planning our time in Patagonia, and was always available to answer any questions. While in our trip, she went above and beyond to make sure we were set (we forgot our immigration papers while in a national park, and she coordinated getting them to us). You couldn't be in better hands.

Oh thank you both so much! Working with Rich and Steph was such a pleasure as they are so kind, patient and understanding. I am so happy that the two of you had such a memorable trip and if you ever want to come back we would love to have you :)
Torres del Paine "W" Circuit Trek - 5 Days · Chile - Dec 27 - Dec 30, 2018
Erin and Emily were very knowledgeable, skilled, and helpful. We booked a 4 day W-Trek in Torres del Paine and we received help with booking or good recommendations about every aspect of the trip. On top of this both ladies are very pleasant and friendly, making it easy to ask questions. We had one miscommunication, which was taken care of immediately (on Christmas eve no less). Alexandra was 27 months pregnant, so we had a lot of questions. Erin took the time during a phone conversation to... read more

Thank you Tyler and Alexandra for the feedback and kind review! It was so great to meet you and to work with you on planning this trip. I am beyond impressed by your adventurous spirits in taking on this trip during your pregnancy and thrilled to have been a part of your planning. Wishing you the best and cheers to your next adventure!

Loved every part of it. Erin and team saved our holiday and made our trip to Patagonia unforgettable. THANK YOU!!!

Thank you, Matt!
You and Annelies were wonderful to work with and it makes me so happy that the trip was everything that you dreamed of! Come back anytime :)
Explore Patagonia · Chile - Nov 21 - Nov 24, 2018
Amazing day with Juancho and Andres in Torre del Pine. Juancho is very knowledgeable and is happy to share his knowledge. Fantastic views and opportunities to take photographs of wild life. Totally recommended.
Another amazing day with Claudia, Christian and Pedro from Kayak Agua Fresca. Memorable moments watching the dolfins playing near our zodiac. Watching the sea lions and so many different birds. Claudia is an amazing guide who speaks very good English and Christian is a very experienced sailor. Totally recommended

Wow, Caroline these photos are incredible!!
It looks like you also had really great weather, how wonderful.
I will certainly pass along your positive feedback to our team and to your guides. I'm so glad that this worked out so well and thank you for giving me the opportunity to design such a unique itinerary. It was a pleasure to meet and chat with the both of you and cheers to adventure!

Torres del Paine · Chile - Nov 16 - Nov 19, 2018
I worked with Emily and Erin in planning my solo hike through Patagonia. It was ane ady process and they were happy to answer all my questions. They even put my mind at ease when I voiced my concerns about my readiness to do this experience, having never hiked before and feeling a bit apprehensive about doing it self-guided. They were right though, it was amazing and I'm so glad I did it. Highly recommend Dittmar and the ladies for the care and professional service.

You killed it out there!
Thank you so much Loz for the kind review. I'm so happy that you enjoyed your time in the park and you are welcome back anytime.
Patagonia Adventure Tour · Argentina - Nov 2 - Nov 11, 2018
Erin and Emily from Dittmar adventures put together a superb and well-organised itinerary for us. Every day was memorable, from our trip to Estancia La Peninsula, to the W trek, to kayaking down the Serrano River and at the foot of a glacier. We will be sure to use KimKim again, and would particularly recommend the wonderful local specialists.

Steve & Heather,
It was such a pleasure to work with the two of you! Thank you for trusting us with your trip and for giving me the opportunity to craft such an exciting multi-sport adventure itinerary. We're thrilled that you had such a great experience and really appreciate your feedback. Best of luck in your future travels!
Mid-October Torres del Paine/Puerto Natales with small children · Chile - Oct 12 - Oct 18, 2018
I can't say enough about how effective and awesome Erin was -- and everyone I interacted with at the local guiding company Dittmar Adventures. Erin was very fastidious with her correspondence, always answering quickly and thoroughly, from our very first exchanges, when I was outlining what we wanted to do, and what our budget was. She tweaked the itinerary to suit our, quite unique, needs. Because our situation was pretty unusual -- in that I was traveling with a 3-year-old and a... read more

Wow, thank you so much for the kind review!
Julie, it was such a pleasure to work with you on planning this trip. I really enjoyed the challenge of tailoring a custom trip for you and your children. I'm so happy that you had a wonderful time and that the trip was everything that you had hoped for.
Your kind words really mean the world to myself and my team. We enjoyed working with you every step of the way. I only wish that I could have been there to meet you!
Wishing you all the best and thank you again :)