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active 5 hours ago

Erin Wiley

Put simply, travel makes people happy and I want to be a part of that. If I am not traveling myself then I want to surround myself with people who are.

Originally from Michigan, I grew up camping and adventuring along the shores of the Great Lakes from a young age. My love affair with South America started in 2006 when I took my first international trip to Peru. Since, I have been back and forth between my home in Michigan and South America, having spent considerable time both working and traveling across the continent. I am currently based in Puerto Natales, Chile where I am lucky enough to have Torres del Paine National Park as my backyard.

What places and activities do you specialize in?

"We specialize in trips in and around Torres del Paine National Park as well as Los Glaciares National park in Argentina.

I can help you organize anything from the standard ´W´ Hike to more exclusive and off-trail hikes in some of the parks hidden valleys. Would you fancy a 3-day camping and kayaking expedition? I can do that too!

Adventure, adventure, adventure! "

How did you get involved in travel?

"Around 2008 I began traveling to Peru each summer, organizing trips for a University of Michigan based sustainable development project. This initiative brought me back each summer and from there I discovered the world of backpacking. After numerous trips and years spent in South America it became clear that I wanted to root myself here, and what better place than Patagonia. With over 10 years experience in the hospitality industry and a grand passion for travel and the outdoors I decided that a career in the adventure travel industry was the way to go, and here I am!"

Please share a unique travel experience you will never forget.

"I spent 4 days in a hammock on a boat floating (very slowly...) down the Amazon River."

Erin is part of the following groups: Argentina Travel Agents, Patagonia Travel Agents, Chile Travel Agents
Top itineraries and travel advice
Luxury itineraries

Recent trip reviews for Erin

Very responsive and patient. Trip went smooth...
Patagonia | Mar 21 - Mar 29, 2024

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Zinnia S.
Bremerton, WA | Reviewed on Apr 05, 2024
Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend! Read more

Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend!

Activity Reviews
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia

We got Daniel and Andres and could not have asked for better. Super good guys with extensive knowledge on area, history, flora and fauna. Very professional and fun to be around. This guided tour around the national park and the subsequent day hiking to Base Las Torres on our own were our favorite parts of the trip. So Glad we booked this and cannot recommend enough!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak at Perito Moreno Glacier
Kayak at Perito Moreno Glacier
El Calafate

Fun experience, relaxing. Guides were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

I had an amazing trip in Patagonia.
Patagonia | Mar 1 - Mar 12, 2024

Sin-Sin
Sin-Sin H.
Saratoga, CA | Reviewed on Mar 28, 2024
I had an amazing trip in Patagonia. I did all the 5 hikes that I wanted to do. The guide that I had for the Mirador Base Las Torres was really nice and interesting; I think his name was Miguel (?). For the other 4 trails, I did it myself; Thanks Erin for sharing the alltrails route; without it I would have gotten lost a couple of times on the way back when there wasn't a lot of people around. Also thank you Erin for telling me what to do when there is gust of wind; it was really helpful on... Read more

I had an amazing trip in Patagonia. I did all the 5 hikes that I wanted to do. The guide that I had for the Mirador Base Las Torres was really nice and interesting; I think his name was Miguel (?). For the other 4 trails, I did it myself; Thanks Erin for sharing the alltrails route; without it I would have gotten lost a couple of times on the way back when there wasn't a lot of people around. Also thank you Erin for telling me what to do when there is gust of wind; it was really helpful on my hike to Laguna Los Tres when I encountered rain, hail and strong wind.

The kayaking trip was great as well. I was lucky to be the only person on the trip. The guide Juan was great. It's cool that he also took pictures and videos of me kayaking.

Perito Moreno Glacier was amazing. I am really glad I got to see it.

Thank you Nara for being immediately available when the person at Bonanza could not find my reservation. The horse riding with Bonanza is the only part of the trip I was meh about. I think the group was too big; there were maybe 15-20 of us. I was mainly at the back, so I could not hear the guide at the front at all.

Overall, I am really happy with detailed itinerary that kimkim has planned out for me. It makes the trip completely stress and hassle free.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Apr 03, 2024

Hi Sin-Sin,

Thank you so much for this detailed review!

It makes me really happy to hear that you had such a memorable trip and that all of the planning and tips were well served in the end. Much of this is due to you as well! You were such a great partner in planning, I found all of your questions very well thought out and appreciated your participation in the planning process. I'm also very thankful for the feedback on Bonanza, I've already relayed your experience to my team and we'll be taking that into consideration for other trips.

Thank you for everything and wishing you the best!

Breathtaking scenery on trip Santiago to Patagonia
Patagonia | Mar 2 - Mar 17, 2024

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Susan L.
Bon Air, VA | Reviewed on Mar 20, 2024
Wow, travelling thru 7 cities and 6 national parks of Chile in just 16 days, from Santiago to the Carretara Austral Lake District thru the end in Patagonia was a complex itinerary to plan, and amazing! Thanks go out to Erin and Nara for making this dream trip possible. Special thanks to our wonderful tour guides, hiking guides, drivers and hoteliers. All were very accommodating, knowledgable, punctual and kind. Jass company who provided hiking guides in Alerce Andino and for the Osorno... Read more

Wow, travelling thru 7 cities and 6 national parks of Chile in just 16 days, from Santiago to the Carretara Austral Lake District thru the end in Patagonia was a complex itinerary to plan, and amazing! Thanks go out to Erin and Nara for making this dream trip possible. Special thanks to our wonderful tour guides, hiking guides, drivers and hoteliers. All were very accommodating, knowledgable, punctual and kind. Jass company who provided hiking guides in Alerce Andino and for the Osorno Volcano and Paso Desolacion, and Aysen Tours in Cerro Castillo, and Litour driver in Torres del Paine deserve particular 3 cheers! Highlights of our trip have to start with the beauty of the Carretara Austral Lake District and the hike to Osorno Volcano and Paso Desolacion, beautiful Puerto Varas, stunning scenery of the Cerro Castillo valley, visiting San Rafael glacier from a boat with seals floating by on icebergs, kayaking to the marble caves in Rio Tranquilo, visiting Magdalena Island to see penguins up close in their natural habitat, and of course day hiking in Torres del Paine with highlights the French Valley and Macho canyon and seeing wildlife including a puma in the wild hunting a guanaco, a magellanic woodpecker, flamingos, deer and grey fox. The food in Chile was wonderful, people kind and welcoming, and scenery like a NatGeo documentary. One surprise was that although the average, historical temperature was 50-60 degrees at this time of year, our trip was not the average, with daily temperatures 20 degrees below normal, with driving, icy rain and even light snow falling in early March on some days. Additionally, while I knew the itinerary included long transfers, 3-5 hours straight on unpaved, rocky and pot-holed roads can get very punishing, so traveling thru the Lake District requires some hardiness, but the rewards are worth it!asks again for an amazing trip.

Local specialist: Erin Wiley

Overall, KimKim did a fantastic job
Patagonia | Feb 10 - Feb 17, 2024

Walter
Walter S.
San Jose, CA | Reviewed on Mar 08, 2024
Overall, KimKim did a fantastic job helping us to plan our trip and supporting us on the ground during our excursion. We needed a somewhat atypical itinerary in the Torres del Paine park, and KimKim quickly understood our needs and customized the travel and lodging arrangements to fit them. Their communication was excellent during that process and in the intervening weeks before our trip started, including providing a very detailed written itinerary, maps, and vouchers for all... Read more

Overall, KimKim did a fantastic job helping us to plan our trip and supporting us on the ground during our excursion.

We needed a somewhat atypical itinerary in the Torres del Paine park, and KimKim quickly understood our needs and customized the travel and lodging arrangements to fit them. Their communication was excellent during that process and in the intervening weeks before our trip started, including providing a very detailed written itinerary, maps, and vouchers for all transportation and lodging. Once we were in-country, KimKim was very responsive to questions we had, including via WhatsApp while we were in the park itself. All arrangements were as KimKim had described, and exceeded our expectations.

Aside from a small scheduling glitch regarding one bus ride (which turned out to have no negative consequences), our complex 7-day trip proceeded extremely smoothly and we had a great time. I would recommend KimKim to anyone planning a trip in Torres del Paine.

Local specialist: Erin Wiley

Our Patagonia trip organized by KimKim (Erin ...
Patagonia | Feb 13 - Feb 24, 2024

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Loralee T.
Dallas, TX | Reviewed on Mar 04, 2024
Our Patagonia trip organized by KimKim (Erin and Nara) was wonderful . All our connections and transfers were spot on. It was absolutely peace of mind knowing all the details behind the scene were taken care of from lunches to excursions. All of the hiking was spectacular and we would highly recommend all the areas and trips we did. We hiked the W trek, Perito Moreno Glacier, Via Ferrata to a glacier and finally to the spectacular Fitz Roy range. Truly a trip of a lifetime and KimKim’s... Read more

Our Patagonia trip organized by KimKim (Erin and Nara) was wonderful . All our connections and transfers were spot on. It was absolutely peace of mind knowing all the details behind the scene were taken care of from lunches to excursions. All of the hiking was spectacular and we would highly recommend all the areas and trips we did. We hiked the W trek, Perito Moreno Glacier, Via Ferrata to a glacier and finally to the spectacular Fitz Roy range. Truly a trip of a lifetime and KimKim’s Erin and Nara made all the details come together and were so helpful when we added an excursion or needed assistance along the way. I highly highly recommend them.

Local specialist: Erin Wiley

What a great trip! The itinerary provided by ...
Patagonia | Feb 13 - Feb 24, 2024

Ellen
Ellen R.
Manhattan, KS | Reviewed on Feb 27, 2024
What a great trip! The itinerary provided by both Erin and Nara was spectacular! Everything was laid out for us and all of our questions answered in a timely manner. The activities, lodging, and logistics were well planned and very accommodating. Our group even made a last minute change at the briefing and we were able to experience a truly unique and adventurous hike from one of Erin’s suggestions ( via ferrata and private glacier hike!). We did take longer than the suggested time frames... Read more

What a great trip! The itinerary provided by both Erin and Nara was spectacular! Everything was laid out for us and all of our questions answered in a timely manner. The activities, lodging, and logistics were well planned and very accommodating. Our group even made a last minute change at the briefing and we were able to experience a truly unique and adventurous hike from one of Erin’s suggestions ( via ferrata and private glacier hike!). We did take longer than the suggested time frames for hikes but that wasn’t a big deal. Overall, a great experience and I recommend Dittmar agency without reservation!

Local specialist: Erin Wiley

Very good experience in Patagonia
Patagonia | Feb 19 - Feb 24, 2024

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Mathilde P.
Flagami, FL | Reviewed on Feb 26, 2024
Erin did a great job iterating the itinerary to lower the overall cost to fit my budget.
We did enjoy most the day at the estancia La Peninsula, which was not the most attractive option at first on the paper. However, the location is fantastic, the landscape breathtaking, the personnel was excellent, the food tasty and the drinks options very diverse. Particular mention to Alejandro, the guide and Donald Mac Leod, the captain / horse rider / sheep sheerer.
It was very pleasant to have a...
Read more

Erin did a great job iterating the itinerary to lower the overall cost to fit my budget.
We did enjoy most the day at the estancia La Peninsula, which was not the most attractive option at first on the paper. However, the location is fantastic, the landscape breathtaking, the personnel was excellent, the food tasty and the drinks options very diverse. Particular mention to Alejandro, the guide and Donald Mac Leod, the captain / horse rider / sheep sheerer.
It was very pleasant to have a private tour for the Torres del Paine. Camila and Juan, the driver, were very attentive to us, answering all the questions from the kids. I obviously liked the detail with a cake on my birthday. Also having a drink at my leisure in front of the cuernas de las Torres was spectacular.
We liked the dolphins afternoon a lot. The dolphins were jumping everywhere and the snack after the tour was very welcome in the dining room with chimney. Also, Benjamin, let us drive the zodiac at the end. It was a hit with my boy!
On the less positive note, I still believe it was very confusing to write in the itinerary that the Pinguins tour at the isla Magdalena departs at 7:00 from Punta Arena. In fact it departed even earlier than 6:30am from Solo Expedition. Fortunately, Solo expedition could book us for the 10:00am tour and we managed to change our bus ticket also, so the inconvenience was very reduced, as we did not have additional cost and only arrived in Puerto Natales 2hr later than plan.
I think it helps a lot that I speak very well Spanish as I could handle all sort of situation to reprogram and to book taxi, talk to hotel staff etc...
It was also very easy with the bus to / from Punta Arenas / Puerto Natales.
Overall was very good vacation.
Thanks for the suggestions and the planning.

Activity Reviews
Dolphin Watching on the Magellan Strait
Dolphin Watching on the Magellan Strait
Punta Arenas
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Isla Magdalena Penguin Colony
Visit the Isla Magdalena Penguin Colony
Punta Arenas
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia

The overall rating is not excellent because the weather did not allow to see the full landscape. However, the guide and driver did a very good job accompanying us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Patagonia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Mar 12, 2024

Mathilde,

I am so glad that you enjoyed your vacation to Patagonia with your kids and that you had a fantastic birthday in Torres del Paine. I am also very glad that Solo Expediciones was able to accommodate you on a later departure. While the 6:30 presentation time was indicated on your itinerary, I can see how the tiered timing set up may cause confusion and will be sure to bring that up with kimkim, they are great with making improvements based on traveler feedback.

Thank you for everything and I am really glad that we were able to make this trip happen for you!

All the best,
Erin

Patagonia January 2024
Patagonia | Jan 8 - Feb 8, 2024

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Lavier G.
Australia | Reviewed on Feb 18, 2024

We have recently come back from a Trip to Patagonia (both Chile and Argentina) which Erin organised for 4 of us prior to a cruise to Antartica.
Erin suggested a very good itinerary to accomodate this, which we subsequently modified considerably based on timing, cost etc. All enquires were answered promptly and with Erin's suggestions we had an excellent itinerary.

The trip itself was excellent. All operators turned up on time as per the schedule . Guides Camila and Mateus were execellent.
I would definately recommend Erin in planing any trip to Patagonia

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Feb 22, 2024

Hi Lavier,

Thank you so much for taking the time to write a review. I'm really happy to hear that you all had a memorable trip! I agree that both Mateus and Camila are wonderful guides, and have sent that feedback along to them and their bosses. I loved planning this trip with you all, you all were so present in the planning process and booked well in advance which makes for a really smooth trip and process on our end. Wishing you all the best and thanks again for everything!

Erin

Erin organised our tour to Patagonia and Puer...
Patagonia | Jan 8 - Feb 8, 2024

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Wendy S.
Australia | Reviewed on Feb 14, 2024

Erin organised our tour to Patagonia and Puerto Varas in January this year.
She was very helpful with extensive local knowledge.
I made so many changes and asked so many questions that I must have made her crazy but she was very patient and coordinated things really well.
Everything went very smoothly during the tour. All of the guides and transfers went well.
The accommodation was very good.
I would definitely recommend and Erin and KimKim travel to organise your tour of South America.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Feb 22, 2024

Thank you Wendy! You are a fantastic planner yourself and I'm really thankful for the experience to have planned a trip with you and Lavier. It was so fun to mold the trip around your own research and it makes me really happy to hear that the trip met all of your expectations. With every year that passes I enjoy more the challenge of putting together trips that folks dream up, this was one of those! You all are great and thank you for trusting us to be your support. Salud from Patagonia!

Fabulous Sabbatical in Patagonia!
Patagonia | Jan 9 - Jan 24, 2024

Anne
Anne K.
San Antonio, TX | Reviewed on Feb 10, 2024
This was a sabbatical that we planned one year in advance. We love South America but had never been to Patagonia. We decided to spend a couple weeks there and spend a few days in Buenos Aires as we made our way home. It was AMAZING! Planning the trip with Erin was a lot of fun, and Nara was also very helpful. The originally proposed itinerary was great, but we made a few tweaks to make it even better. We told Erin we like to be active during the day (hiking, biking, etc.), stay in really... Read more

This was a sabbatical that we planned one year in advance. We love South America but had never been to Patagonia. We decided to spend a couple weeks there and spend a few days in Buenos Aires as we made our way home. It was AMAZING!

Planning the trip with Erin was a lot of fun, and Nara was also very helpful. The originally proposed itinerary was great, but we made a few tweaks to make it even better. We told Erin we like to be active during the day (hiking, biking, etc.), stay in really nice hotels, and drink great wine. We did all of those things and more!

During our trip, we stayed in six different cities: Punta Arenas, Puerto Natales, Torres del Paine, El Calafate, El Chalten, and Buenos Aires. Our transfers were very reliable. We appreciated kimkim's responsiveness when we had flight delays to ensure our driver was notified.

Punta Arenas - We liked Hotel Boutique La Yegua Loca. It was quaint, and the staff members were friendly and helpful. The highlight was traveling by boat to Isla Magdalena to visit the penguin colony.

Puerto Natales - The Singular Patagonia was one of the nicest hotels we have ever stayed in. It was truly incredible. We loved our room and view, as well as the hotel bar and restaurant. The only hiccup we experienced was some confusion over logistics to get to the departure point for the boat tour excursion to visit the park and glaciers. There was not a pick-up, and we had to walk to the dock, which was 15 minutes away. Having to walk wasn't a problem, but we were a little late--just glad they didn't leave without us!

Torres del Paine - We thought it was a great idea to drive up the western side of Torres del Paine since we would eventually be staying and hiking on the eastern side. Our driver and guide were terrific. We stopped numerous places (waterfall, views, etc.), took photos, and learned about geology and wildlife. The Hotel Las Torres was fine. Our room was small but comfortable. The bar and restaurant were okay. Access to the trails was the selling point. The hike to Las Torres Lookout was easily self-guided but challenging; the views are weather-dependent, and seeing the glacier lake was worth the effort.

El Calafate - The Kau Yatun Hotel & Estancia was nice. They had an assortment of tasty food for breakfast, and we enjoyed cocktails and dinner of guanaco in their restaurant. The hotel has bicycles to borrow, which is helpful, as it is a pretty far walk to the main drag in town. Taxis were also available. Kimkim warned us that obtaining pesos was necessary but challenging; therefore, we sought that out immediately, but it was not easy. Banks closed early afternoon; the money exchange office ran out of pesos. We ended up having to go to a restaurant "back office" for an off-market change of money. It was interesting to learn that the exchange rate for American large bills ($20 and larger) was more favorable than that for small bills. We got a kick out of the Yeti Ice Bar (cheesy but fun). The boat trip to the glacier was lovely. Unfortunately, due to the proximity of icebergs, we were unable to dock and go to the balcony overlooking Perito Moreno Glacier.

El Chalten - It was fun to stop in Leona on the way to El Chalten. We enjoyed stretching our legs and learning about the historic spot. We appreciated the support we received from kimkim when we asked to do different guided hikes (one of us was still recovering from ankle surgery); one of us went to Laguna de los Tres and the other to Laguna Capri--both were great experiences. Both hikes could have been self-guided, but we liked our guides. One benefit was being dropped off at the north end of the Laguna de los Tres trail, which cut down on back-tracking. Mount Fitz Roy and the Fitz Roy Range are spectacular. On our last day, we hiked up to Mirador de los Condores, which offered fabulous views. Destino Sur Hotel was great, and we loved the town. We took advantage of the hotel's bikes so we could ride around town; there are no Ubers. We enjoyed beer and nosh at La Cerveceria and cocktails and wine at La Vineria. A local folkloric group performed a few tunes for us while we were dining at both Oveja Negra and Fuegia, which was a special treat. We had a blast riding mountain bikes 23 miles from Lago del Desierto to El Chalten. It was gravel the whole way with a few hills and a lot of tailwind and gusts. We stopped often because it was just so beautiful.

Buenos Aires - We were a little disappointed when we arrived a the Duque Hotel Boutique & Spa in the Soho neighborhood. Our room was quite small, and there wasn't anything special about it; however, we received exceptional service from the staff. They helped us plan our free days in Buenos Aires with an estancia excursion for the full "gaucho experience" with a brief nose-to-tail horseback ride, asado, and folk music, as well as a boat trip to the Tigre district. Due to a strike, our flight home was delayed until 3A. It was very kind of the staff to allow us to shower in the spa after we had checked out so that we would be more comfortable traveling home. We really enjoyed riding around Buenos Aires on bikes with a guide and ending with charcuterie and a wine-tasting. We were disappointed in the sub-par dinner at Viejo Almacen but absolutely loved every minute of the tango show afterward. There were plenty of good restaurants within walking distance of the hotel. We especially liked Nicky Harrison--fantastic sushi in the front and a step back in time at the speakeasy tucked behind the restaurant.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Feb 22, 2024

WOW, Anne thank you for taking the time to send over such a detailed review. It folks like you that help keep us up to date and good at what we do, we are really appreciative for that. Thanks to you for planning in advance we were able to put together a trip with all of these wonderful locations. Thank you again for everything, planning with you was very easygoing and natural. Wishing you the best and glad that we could be part of your experience :)