Erin Wiley

Great job planning and putting together this very challenging trip. We had a lot of ‘moving parts’ to this journey and Erin, Samantha, and crew did a GREAT job putting all the pieces together. This was a long 4+ week trip with two people traveling on different schedules. Great experiences - I’d recommend this trip and this company to anybody really interested in exploring this area of the world!

This was a very difficult trip to plan with many activities, 2 countries, 2 continents, 4 National Parks to explore, very tight timing with many moving pieces and a long 4 week + trip. Erin and Jessica did an amazing job planning this trip and communicating with my wife and I to make sure all of activities went through as planned. Great job team!

We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. .
The Merino Glacier trip was incredible and a real highlight, definitely not to be missed.
Then to Tres Dos Rios which was fabulous and everything we had hoped it would be. Boys loved the fishing and I loved riding with Lucas and a bit of fishing on the side!
We will most certainly be back in a few years time so I will also be in touch in a year or so to organise another trip!

We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed (had we known we might have chosen to spend out time elsewhere on those days). The accomodation was excellent throughout as were our guides Laura and Martin in Ushuaia. The scenery from El Chalten to Ushuaia is spectacular and we would go back in an instant.

Hotel Reviews

Los Naranjos

Ushuaia

Very comfortable and clean hotel with great breakfast options. We had a quiet room facing the side of the building (rooms facing the roads may not be so quiet) and found the rooms to be quite spacious. Bathroom was nice and roomy too. It was great to be able to adjust the heating to our taste (not always the case in hotels).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vain Boutique Hotel

Buenos Aires

Modern boutique hotel with very comfortable beds, great aircon (essential in BA), well equipped and roomy bathroom and all very clean. Nice options for breakfast and good coffee. Nicolas on the front desk was a treasure. My only point would be that the rooms are quite noisy and we could clearly hear people in the room above, and were woken several times by people returning to their rooms late.

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Perito Moreno Glacier

El Calafate

The glacier itself is of course spectacular, and we appreciated being able to walk around and enjoy the numerous pathways at our own pace. The sounds of the glacier was also amazing surprise - did not expect it and when we could find a quieter section to sit and listen was quite humbling.

Full Day of Hiking in Tierra del Fuego National Park

Ushuaia

Laura was an excellent guide on this fascinating overview of the history, flora and fauna of the national park, which is truly beautiful. Personally would have preferred one long hike as opposed to driving between three shorter walks but this is a personal preference. My recommendation would be to ask for more details of the day before confirming (which is what I wish I had done)

Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation

Ushuaia

It was such a special experience to walk among the penguins, and learn about their lives. It was reassuring to hear how protected they are despite the tourism (their numbers are growing, a good sign) and our guide Pablo was perfectly strict about respecting them and their environment, which I really appreciated. A long boat trip there, for part of which we did see seals and cormorants, and a long bus trip back (great for a nap) but all worth it for the experience.

Trekking to Glacier Vinciguerra & Laguna de los Tempanos

Ushuaia

Mixed feelings on this trek - the view at the end was absolutely spectacular so well worth the effort, and the walk through varied landscapes to get there was also appreciated.

Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time!

We didn't have much time to put in detailed planning for our upcoming Patagonia trip, and KimKim ended up being an incredible solution - the local guide Erin was extremely knowledgeable and saved countless research hours for us deciding where to go and what to do. Plus the seamlessness of having all bookings and transfers handled by them made things very simple. We did the Chilean side, stayed at Patagonia Camp which was incredible in terms of guides for the hikes, service and food. French Valley hike was not to be missed. We would not have thought to do an Estancia tour in Puerto Natales ourselves, which turned out to be a highlight of the trip - horseback riding and seeing sheepherding!

Hotel Reviews

Patagonia Camp

Torres del Paine

Perfect if you want to feel pampered without feeling sterile or luxury devoid of character. And like you're joining a warm community that still gives you privacy. The cost is well worth it, especially given the cost of the other all-inclusive stays in Patagonia.

Authenticity & Character

Boutique-feeling, premium food and drink, and accommodations were rustic luxury - perfect ambiance.

Location

Although it is outside the official park, it has its own lands you can hike exclusively.

Staff

Welcoming, helpful, attentive but not overly so.

Cleanliness & Comfort

Yurts are very premium feeling.

Altiplanico Puerto Natales

Natales

Decent stay, not too much character but clean and simple.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel says hot tub but it is not readily available.

Activity Reviews

Torres del Paine National Park | All Inclusive Patagonia Camp

Torres del Paine

Please see my review in the hotel section.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Patagonia

Make time for this visit if you pass through Puerto Natales! The horseback ride is a must - it's an incredible array of scenery and the horses are delightful. Fun boatride through fjords. The lamb lunch, sheepherding and shearing demonstrations were all spectacular.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Viña del Mar & Valparaiso + Bodegas RE winery stop

Patagonia

Great way to see a bit of Chilean wineries, Valparaiso and Vina del Mar all in one day without our own car! It is a lot of time in the car, but well planned.

Quality of Experience

Guides, Drivers and Staff

Transport

Downtown Santiago Walking Food Tour

Santiago

LOVED our guide Eddie! He was incredibly knowledgeable about history, culture, food, and everything in between. The neighborhoods we walked through were great. The food stops along the way were solid, some better than others and we only tried 3 things.

Quality of Experience

I would make a suggestion - add more variety of food items so that we can try more things especially since this is billed as a food tour and due to the high price point. Split the portion sizes among couples, etc. do help people not be full.

Guides, Drivers and Staff

I first came across Erin’s name while researching for our Patagonia trip December of 2025. While reading a ton of travel blogs and ideas, there was an article written by her with various itineraries laid out and it gave me the most succinct summary of what the highlights are and helped me with a more concrete idea of what I want for our itinerary. I proceeded to contact a few companies including kimkim to help make it into reality. Imagine my excitement when I heard from Erin. Of the responses I received from many companies, hers unsurprisingly were the most informative and constructive. Over the next few weeks we went back and forth with my many questions, and Erin’s always helpful advice and suggestions. By the time the itinerary was drafted, I was beyond impressed by how well put together it was. Every detail, no matter how small, was included, such as every leg of transfer, lunch packs for hiking or traveling days, and how to incorporate another traveler into a part of the itinerary. I am a detail oriented person and I had very little to nitpick on.

Throughout the planning phase, Erin not only provided great recommendations, she was also always responsive, cheerful, professional while personable. She was also realistic in her advice which is truly appreciated. Once our trip commenced, she and her colleague Jessica were always there for us. Everything went smoothly. We never had a late pick up or missed lunch. The arranged drivers and the boat transfers worked like clockwork. The hotels recommended were comfortable and exactly what we needed after long windy hiking days of Patagonia. The company provided an emergency contact which Jessica monitored. While we had no issues, I had random thoughts or questions throughout the trip due to weather, and Jessica would always answer within 15 minutes and we loved having the lifeline to reach back to.

Overall, it has been a fantastic experience working with Erin and Jessica. They helped making our dream of Patagonia a reality and made it into an unforgettable experience.

My husband and I visited Patagonia in late November, early December for about a week. Erin, our trip specialist, did a wonderful job in helping us organize this trip. She provided great recommendations, was very communicative and responsive, and had really good advice and insights which gave us a lot of comfort and peace of mind. She organized a wonderful itinerary, interspersed with all the kinds of activities we were most interested in doing. We especially enjoyed the day trip at the estancia (La Peninsula) and the stay and activities at EcoCamp Patagonia. Overall, I highly recommend Erin and Kimkim!

Hotel Reviews

Pristine Patagonia Hotel

Puerto Natales

We enjoyed our stay at this hotel very much. The location of the hotel was really nice...close to the water and lots of restaurants. The staff, Vanessa and Dani, were so incredibly helpful! We shared a list of local dishes and drinks that we were keen on trying out and they went out of their way to help us find restaurants that would serve these. They also gave us great tips during our stay and helped arrange taxis when we needed them. One of the best stay experiences for sure!

Authenticity & Character

Location

Staff

Vanessa and Dani were amazing!

Cleanliness & Comfort

EcoCamp Patagonia

Torres del Paine

Very unique experience! The place truly helps you disconnect and instead connect with so many interesting people from around the world. Everything from the trips/activities to the camp itself is very well organized. The activity guides are fun and very knowledgeable and we had a great time!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Albatros

Punta Arenas

Conveniently located and very helpful staff!

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Torres del Paine Private Wildlife Tour

Patagonia

This was a nice activity, and we enjoyed seeing the national park from different viewpoints. However, the tour felt less focused on wildlife and more on covering a wide expanse of the national park. So, you could get lucky with regard to the wildlife while driving around the park, but you won't necessarily go searching for wildlife.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (round-trip)

Patagonia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Isla Magdalena Penguin Colony

Punta Arenas

Quality of Experience

Guides, Drivers and Staff

Transport

Eco Camp Wildlife Safari Program

Torres del Paine

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Patagonia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for such a seemingly remote place.
Perito Moreno glacier is almost indescribable, a must see as photos don’t do it justice. Private guide there really is not necessary as the boardwalks are well marked. If I had it to do over, I’d add an excursion ONTO the glacier as we could see people doing.
Laguna de Los tres was our one long hike. This hike requires you to be in decent shape (13-15 miles, steep at end, 9 hr day). You don’t really NEED a guide as the trails are well marked, but I really enjoyed the day with Nicolas from Walk Patagonia. The info he provided on the geology, fauna and flora enriched the experience.
Ushuaia was very interesting to see. Because of arrival times and excursions, we had to squeeze in and rush through the Prison Museum - I would budget more time for that if I could. The trip down the Beagle Channel is a must-do. Piratour is the one company that allows you to land and walk on Martillo Island with the penguins. That was pretty incredible to see.
While Tierra del Fuego national Park was pretty, I must say it paled in comparison to what we had already seen to this point farther north and I’m not sure I would book that again. The “train at the end of the world“ I most definitely would not recommend unless you have small children. It was a slow moving “choo-choo“ that really did not provide much in the way of views, just a very touristy experience with high-pressure sales of photos of yourself. If I did it over, I would’ve used that time to perhaps get farther up into the national park on a hike, get something other than a drive up viewpoint type of experience.
Overall, I was very happy with this itinerary and my experience with KimKim and I plan to use them again with an upcoming anniversary trip with my wife.