Erin Wiley

We didn't have much time to put in detailed planning for our upcoming Patagonia trip, and KimKim ended up being an incredible solution - the local guide Erin was extremely knowledgeable and saved countless research hours for us deciding where to go and what to do. Plus the seamlessness of having all bookings and transfers handled by them made things very simple. We did the Chilean side, stayed at Patagonia Camp which was incredible in terms of guides for the hikes, service and food. French Valley hike was not to be missed. We would not have thought to do an Estancia tour in Puerto Natales ourselves, which turned out to be a highlight of the trip - horseback riding and seeing sheepherding!

Hotel Reviews

Patagonia Camp

Torres del Paine

Perfect if you want to feel pampered without feeling sterile or luxury devoid of character. And like you're joining a warm community that still gives you privacy. The cost is well worth it, especially given the cost of the other all-inclusive stays in Patagonia.

Authenticity & Character

Boutique-feeling, premium food and drink, and accommodations were rustic luxury - perfect ambiance.

Location

Although it is outside the official park, it has its own lands you can hike exclusively.

Staff

Welcoming, helpful, attentive but not overly so.

Cleanliness & Comfort

Yurts are very premium feeling.

Altiplanico Puerto Natales

Natales

Decent stay, not too much character but clean and simple.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel says hot tub but it is not readily available.

Activity Reviews

Torres del Paine National Park | All Inclusive Patagonia Camp

Torres del Paine

Please see my review in the hotel section.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Patagonia

Make time for this visit if you pass through Puerto Natales! The horseback ride is a must - it's an incredible array of scenery and the horses are delightful. Fun boatride through fjords. The lamb lunch, sheepherding and shearing demonstrations were all spectacular.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Viña del Mar & Valparaiso + Bodegas RE winery stop

Patagonia

Great way to see a bit of Chilean wineries, Valparaiso and Vina del Mar all in one day without our own car! It is a lot of time in the car, but well planned.

Quality of Experience

Guides, Drivers and Staff

Transport

Downtown Santiago Walking Food Tour

Santiago

LOVED our guide Eddie! He was incredibly knowledgeable about history, culture, food, and everything in between. The neighborhoods we walked through were great. The food stops along the way were solid, some better than others and we only tried 3 things.

Quality of Experience

I would make a suggestion - add more variety of food items so that we can try more things especially since this is billed as a food tour and due to the high price point. Split the portion sizes among couples, etc. do help people not be full.

Guides, Drivers and Staff

I first came across Erin’s name while researching for our Patagonia trip December of 2025. While reading a ton of travel blogs and ideas, there was an article written by her with various itineraries laid out and it gave me the most succinct summary of what the highlights are and helped me with a more concrete idea of what I want for our itinerary. I proceeded to contact a few companies including kimkim to help make it into reality. Imagine my excitement when I heard from Erin. Of the responses I received from many companies, hers unsurprisingly were the most informative and constructive. Over the next few weeks we went back and forth with my many questions, and Erin’s always helpful advice and suggestions. By the time the itinerary was drafted, I was beyond impressed by how well put together it was. Every detail, no matter how small, was included, such as every leg of transfer, lunch packs for hiking or traveling days, and how to incorporate another traveler into a part of the itinerary. I am a detail oriented person and I had very little to nitpick on.

Throughout the planning phase, Erin not only provided great recommendations, she was also always responsive, cheerful, professional while personable. She was also realistic in her advice which is truly appreciated. Once our trip commenced, she and her colleague Jessica were always there for us. Everything went smoothly. We never had a late pick up or missed lunch. The arranged drivers and the boat transfers worked like clockwork. The hotels recommended were comfortable and exactly what we needed after long windy hiking days of Patagonia. The company provided an emergency contact which Jessica monitored. While we had no issues, I had random thoughts or questions throughout the trip due to weather, and Jessica would always answer within 15 minutes and we loved having the lifeline to reach back to.

Overall, it has been a fantastic experience working with Erin and Jessica. They helped making our dream of Patagonia a reality and made it into an unforgettable experience.

My husband and I visited Patagonia in late November, early December for about a week. Erin, our trip specialist, did a wonderful job in helping us organize this trip. She provided great recommendations, was very communicative and responsive, and had really good advice and insights which gave us a lot of comfort and peace of mind. She organized a wonderful itinerary, interspersed with all the kinds of activities we were most interested in doing. We especially enjoyed the day trip at the estancia (La Peninsula) and the stay and activities at EcoCamp Patagonia. Overall, I highly recommend Erin and Kimkim!

Hotel Reviews

Pristine Patagonia Hotel

Puerto Natales

We enjoyed our stay at this hotel very much. The location of the hotel was really nice...close to the water and lots of restaurants. The staff, Vanessa and Dani, were so incredibly helpful! We shared a list of local dishes and drinks that we were keen on trying out and they went out of their way to help us find restaurants that would serve these. They also gave us great tips during our stay and helped arrange taxis when we needed them. One of the best stay experiences for sure!

Authenticity & Character

Location

Staff

Vanessa and Dani were amazing!

Cleanliness & Comfort

EcoCamp Patagonia

Torres del Paine

Very unique experience! The place truly helps you disconnect and instead connect with so many interesting people from around the world. Everything from the trips/activities to the camp itself is very well organized. The activity guides are fun and very knowledgeable and we had a great time!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Albatros

Punta Arenas

Conveniently located and very helpful staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Torres del Paine Private Wildlife Tour

Patagonia

This was a nice activity, and we enjoyed seeing the national park from different viewpoints. However, the tour felt less focused on wildlife and more on covering a wide expanse of the national park. So, you could get lucky with regard to the wildlife while driving around the park, but you won't necessarily go searching for wildlife.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (round-trip)

Patagonia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Isla Magdalena Penguin Colony

Punta Arenas

Quality of Experience

Guides, Drivers and Staff

Transport

Eco Camp Wildlife Safari Program

Torres del Paine

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Patagonia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for such a seemingly remote place.
Perito Moreno glacier is almost indescribable, a must see as photos don’t do it justice. Private guide there really is not necessary as the boardwalks are well marked. If I had it to do over, I’d add an excursion ONTO the glacier as we could see people doing.
Laguna de Los tres was our one long hike. This hike requires you to be in decent shape (13-15 miles, steep at end, 9 hr day). You don’t really NEED a guide as the trails are well marked, but I really enjoyed the day with Nicolas from Walk Patagonia. The info he provided on the geology, fauna and flora enriched the experience.
Ushuaia was very interesting to see. Because of arrival times and excursions, we had to squeeze in and rush through the Prison Museum - I would budget more time for that if I could. The trip down the Beagle Channel is a must-do. Piratour is the one company that allows you to land and walk on Martillo Island with the penguins. That was pretty incredible to see.
While Tierra del Fuego national Park was pretty, I must say it paled in comparison to what we had already seen to this point farther north and I’m not sure I would book that again. The “train at the end of the world“ I most definitely would not recommend unless you have small children. It was a slow moving “choo-choo“ that really did not provide much in the way of views, just a very touristy experience with high-pressure sales of photos of yourself. If I did it over, I would’ve used that time to perhaps get farther up into the national park on a hike, get something other than a drive up viewpoint type of experience.
Overall, I was very happy with this itinerary and my experience with KimKim and I plan to use them again with an upcoming anniversary trip with my wife.

Patagonia: Where the Wild Whispers and the Sky Roars

"Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas.

We traversed this breathtaking landscape by every means imaginable – soaring above it by plane, bumping along rugged roads in private transfers, skimming turquoise waters in zodiacs, swaying atop sure-footed horses, and, most intimately, conquering its trails on foot. Each mode of transport unveiled a new facet of Patagonia's grandeur.

The iconic "W" trek tested our limits, rewarding us with panoramas that defied description. We shared laughter and stories with fellow adventurers, forging bonds strengthened by shared awe. The culinary delights, paired with robust Chilean wines, fueled our bodies and spirits.

Walking on ancient glaciers felt like stepping into a frozen time capsule. We witnessed the "Patagonian Ice Dragon" – a aquatic insect that completes its entire life cycle within glaciers – and held our breath as an avalanche, a distant white thunder, reshaped the mountainside.

Yet, beyond the grand spectacles, it was the subtle, profound moments that truly captivated me. The vast, untainted skies stretching to infinity, the Milky Way ablaze with celestial fire, the quiet satisfaction of conquering challenging trails, and the sheer, sculptural magnificence of Torres del Paine’s granite towers – these were the memories etched deepest.

We didn't encounter a Mylodon, that elusive prehistoric giant, but the pull of Patagonia is undeniable. We'll surely be back!

A word of advice: Don't wait. Experience this wonder while your legs are strong and your spirit is ready to embrace the wild.

A heartfelt thank you to Erin and Dittmar Travel for their impeccable logistics, seamlessly orchestrating a journey that allowed us to fully immerse ourselves in Patagonia's magic. They transformed a dream into an unforgettable reality.

Hotel Reviews

Altiplanico Puerto Natales

Natales

Cozy, warm and close to Puerto Natales. Super friendly staff, great breakfast and dinner. 10/10 would return.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

We are in our late 50's but did not feel out of place among the younger trekkers. Very comfortable and authentic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Grey

Torres del Paine National Park

excellent jumping off point to hike the W. take the catamaran, enjoy a Pisco sour, take a walk on the nearby glacier, visit the suspension bridges

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lago Grey

Torres del Paine

very comfortable, full service hotel just outside TdP. Excellent meals and service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Las Torres Patagonia

Torres del Paine

excellent location to hike to the base towers - 12.5 miles round trip + 3500 feet of gain. . 8 hours. Then return to the comforts of this beautiful hotel and enjoy the home brew (Pienero). The bar in this far away place is a crazy surprise.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Baguales Glamping

Torres del Paine

Glamping at Sierra Baguales is a special place that few tourists get to experience. Incredible landscape, horses, domes, Estancia.

Authenticity & Character

Location

Staff

Thanks so much Trisha ! We are looking forward to coming back to visit your Lodge in the future !

Cleanliness & Comfort

Activity Reviews

Private Multi-Day Program at Estancia Baguales [Day 1]

Estancia Los Baguales

Quality of Experience

Guides, Drivers and Staff

Transport

Torres del Paine Full Day Private Tour

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Chile

Don't miss out on this experience ! Traveling through the fjords by boat was awesome, horses were beautiful, the folks at La Peninsula were extroidinary

Quality of Experience

Guides, Drivers and Staff

Transport

Ice Hike on Glacier Grey

Chile

Zodiacs, hiking, crampons , .... helmets, ... the tour is run by professionals who are keen on safety yet provide an unfettered experience on the ice .

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (Refugio Grey to Pingo)

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Erin and Nara were extremely helpful with everything we needed.

Hotel Reviews

Refugio Grey

Torres del Paine National Park

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alto Andino Hotel

Ushuaia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ismael

Santiago

Great location, comfy bed, not so great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vendaval

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Casablanca Valley Wine Tour

Chile

Matetich was amazong, wonderful story and tour and getting to see an organic vineyard. The other vineyard Casa Marin was also very nice but seemed kind of rushed and our guide not so into the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Carbajal Valley Lakes Tour

Ushuaia

The tour doesnt really stop at the lakes, it is more of a 4x4 road trip. Nice lunch but not really as outdoorsy as we expected. Great guides though and overall a nice experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Very helpful and Nara was extremely nice

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day of Hiking in Tierra del Fuego National Park

Ushuaia

We were with another group in the tour who took the train, we didnt so we had about an hour and a half of lost time. Great lancscapes and views, tour guide was nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Ice Hike on Glacier Grey

Chile

Absolutely amazing

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Trek to Laguna Esmeralda

Ushuaia

Absolutamente espectacular. Vale cada centavo.

Quality of Experience

Food

Guides, Drivers and Staff

Transport