We have never used a travel agent before but ...
Patagonia | Mar 9 - Mar 22, 2026

N
Nena C.
Atlanta, GA | Reviewed on Mar 30, 2026

We have never used a travel agent before but would definitely use KimKim again. Jimena was wonderful to work with as was Jessica at Dittmar Adventures. They were very thorough and responsive whenever we needed them both in the planning phase and during the trip to Patagonia. I can't imagine going without their help.

We had been on a waiting list for Hotel Torres in Chile and they were able to secure a reservation for us which was wonderful. Felipe our driver and wine tour guide was fabulous during our day in the Casablanca wine region outside of Santiago.

It was an overall great experience.

Hotel Review
Hotel Las Torres Patagonia
Torres del Paine

One of the best places we have ever stayed. The staff, attention to detail, food and drinks as well as the location were perfect.

Authenticity & Character
beautiful decor suiting the space
Location
you could walk out the door and be on a trail
Staff
Francisco one of the waiters was especially great
Cleanliness & Comfort
everything
Activity Reviews
Grey Glacier Boat Tour (round-trip)
Grey Glacier Boat Tour (round-trip)
Patagonia

the staff engagement was the best thing about the trip. Better time than we expected. Mateus and Constanza were especially great.

Casablanca Valley Wine Tour
Casablanca Valley Wine Tour
Patagonia

Felipe was a wonderful driver and wine expert. He was punctual and so knowledgeable and friendly. He made the drive time go by so fast. The two wineries were perfect.

Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Mar 30, 2026

Hi Nena,

Thank you so much for your kind words and for sharing your experience! It was an absolute pleasure helping you plan your first trip with a travel agent. I’m so happy we were able to secure that stay at Hotel Las Torres for you.

I’m also glad to hear you enjoyed your time with Felipe in the Casablanca Valley; he is indeed a fantastic guide! Knowing that you felt supported throughout your journey in Patagonia means the world to me and our team at Dittmar.

Thank you for your trust!

Best,
Jimena