Kimkim Trip Reviews for Patagonia
Our guide to Chileo was awesome, he was Javie...
Patagonia
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Jan 28 - Feb 8, 2023

Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.
Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.
Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.
Santiago tour was so so
The Lake tour from Puerto Varas was very nice. read more

Dear Michael,
Thank you for taking the time to write about each experience :)
I hope you and Peggy had a great time in Chile!! We hope to receive you soon, again in Latin America.
All the best,
Ana :)
Trip of a Lifetime
Patagonia
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Feb 6 - Feb 14, 2023
The trip was overall great! Thanks for everything! read more
Camilo, our guide did a great job. The lunche...
Patagonia
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Feb 20 - Mar 1, 2023
Camilo, our guide did a great job. The lunches got old after a few days but the food was good besides. The Frances camp tents were one person tents for two people - not great. All other accommodations were great and we enjoyed being with all of the other hikers. It was a trip of a lifetime! read more
Just Amazing!
Patagonia
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Feb 20 - Mar 1, 2023

Erin was absolutely amazing. We stared to plan this trip six months in advance, and her attention to detail was very impressive. We had no logistical issues whatsoever, and it was a very well-organized trip. Would absolutely encourage you to use her services. It was a trip of a lifetime! read more
The O route was spectacular - the views and h...
Patagonia
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Feb 20 - Mar 1, 2023
The O route was spectacular - the views and hikes were very nice. Varied landscapes, open plains, glaciers, high passes and lagoons. Accommodations were very fun - our particular group spent half of our nights in tents and half in the Refugioās - we enjoyed the mix. It was a super experience all around. read more
Patagonia excursion
Patagonia
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Feb 6 - Feb 14, 2023

El calafate was a great little town. B n B there was comfortable and very kind and helpful staff. Tours were great from there. Perito Moreno glacier amazing, so beautiful. Hotel in Puerto Natales, hotel Costraulias was great location! Day trip to Torres Del Paine was wonderful. Highlight of the trip was the day at Estancia Mercedes. Wonderful people, stunning property, incredible lunch and then quesadillas and mate tea on the side of the waterfalls, horseback riding through gorgeous, rivers... read more
Great support and responsive trip planning
Patagonia
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Jan 29 - Feb 11, 2023

Our local specialist, Erin and our on the ground advisor, Nara were both great. Communication was excellent and they were both very responsive.
This was a big trip for us and we felt well supported by Kim Kim and Ditmar/Walk Patagonia. The app was helpful, and Erin was well-organized and responsive.
Nara was a friendly communicator in Puerto Natales and helpful to have as a local orientation. Some feedback - we found the maps for the W not accurate, and we would have preferred... read more
Chile Torres del Paine W trek thru Argentina El Calafate and El Chalten
Patagonia
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Jan 29 - Feb 11, 2023
Erin and Nara helped us with our W trek and our transport and lodging from Lago Grey in Chile to our El Calafate and El Chalten stays. They were very responsive and the KimKim platform made it very easy for us to review our conversations and trip details. When one of us left her sunglasses on a shared ride van, Nara was very responsive and contacted the transport provider who found and delivered the sunglasses to us! After we made a change to one of our lodging arrangements, Erin went anboce... read more
My best travel in Patagonia, Buenos Aires, ElChalten & EL Calafate!
Patagonia
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Feb 5 - Feb 12, 2023

ā
A big reason why I chose Kim Kim Tour
ć» Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
ć»I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
ć»We were able to carefully share information using chat from the tour schedule to the day of departure.
ć»After arriving at the Buenos Aires, El Chalten & El Calafate, the... read more

Dear Hirofumi,
It was a pleasure having you in Argentina! Thank you very much for taking the time to write a review for all the activities and hotels, this helps us to continue improving day by day.
It was a pleasure planning this trip with you and it makes me very happy to know that everything went smoothly.
I look forward to working with you again soon! :D
All the best,
Emi
Very pleased with kimkim's service and pricing
Patagonia
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Jan 21 - Jan 31, 2023

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A
Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were... read more

Hi Roberta, we thank you very much for your confidence in KimKim and your feedback about your travel experience in Chile. We look forward to welcoming you again in South America soon!! =)
Chile and Argentina, ...
Patagonia
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Dec 19 - Jan 30, 2023

As we travelled to both Chile and Argentina, we have broke our comments into two sections.
CHILE:
All told we are quite happy with our Chilean road trip, but if you are open to some points going forward,
here are my Chile notes and recommendations for future bookings.
-Santiago: quite happy with this our arrival and starting off point;
- Temuco: I would personally scratch the hotel stay here,as for the one night stay, it was constant 1 hr. traffic fight to go into the City and then... read more
Magnificent Patagonia!
Patagonia
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Dec 28 - Jan 9, 2023

When I was contacted by Erin, we discussed all that we wanted to do in 2 weeks time. Buenos Aires was a must for us - I had heard so much about this city so wanted a coupe of days to explore it. From BA, my daughter, a friend (from Botswana), and I flew to El Calafate and then to El Chalten for 3 days. Our private hiking guide (Leo) in El Chalten was fantastic and so knowledgeable. With his expertise an encouragement, my daughter and I were able to hike Laguna de los Tres and Mt. Fitzroy... read more
Exceeded all expectations!
Patagonia
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Jan 15 - Jan 24, 2023

We planned this trip for our honeymoon and it exceeded all of our expectations! From the beginning, Erin was super responsive and helpful to assist us in designing and tailoring our trip wishlist to include every hike and activity we asked for, affirming all the highlights we wanted to see and do. Even when an activity was cancelled due to reasons beyond their control she helped us move stuff around so we could still have a similar activity/experience included and it ended up being our... read more

Stacy, your photos are incredible!!! Thank you for sharing! I particularly love the one of the sunset skyline of the Fitz Roy mountain range, what a gem.
Planning this trip with you was great, the two of you provided the perfect amount of details mixed with the perfect amount of trust to make this honeymoon a success. Thank you for being flexible in light of unavoidable changes and really for trusting us to make this experience happen for you.
Wishing you two a lifetime of happiness and hopefully more trips like this together :)
Patagonia Review
Patagonia
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Jan 5 - Jan 16, 2023
KimKim review: Emi was amazing and curated such a wonderful trip for us. Booking on KimKim was very convenient for us as we had very little time ourselves to plan a whole trip. The one aspect that caused some frustration was that Emi was only reachable by email effectively which makes the process very slow. I think even having one phone call to sort out small details and ask questions would have been much more efficient. In addition, factors outside of our control (big storms that take out... read more
A perfect 2 weeks in Patagonia: Puerto Natales, Torres del Paine, El Calafate, Los Glaciares, El Chalten
Patagonia
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Dec 9 - Dec 22, 2022

We had the trip of a lifetime! It's really hard to narrow down our favorite parts of the trip, but one huge positive of using Erin and her team at Dittmar was that they were able to find experiences that were off-the-beaten-path, give us great advice on the better-known hikes and sites, and tailored the entire trip to our exact requests. My husband and I are both extremely busy people, so to be able to tell Erin the major things that we wanted to see, the type of vacationing that we wanted to... read more
Natalia from KimKim was super responsive, int...
Patagonia
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Jan 4 - Jan 19, 2023

Natalia from KimKim was super responsive, intuited our needs for accomodation, personal transfers , and overall logistics. We are so grateful to have had Natalia with us on our journey as it made all aspects smooth and stress-free.
EcoCamp is a must and if you are lucky youāll have Claudio and Nicole as guides, they are exceptional!

Dear Louise,
I would like to thank you so much for taking the time to review us and for your kind words š
It's been a pleasure to work with you and help you to design this amazing trip.
I'm so happy to read that everything went well and you are taking home great memories of Chile and Argentina.
I wish you a splendid continuation of this adventure and hope you have a wonderful time on the cruise!
All the best,
Natalia
This was the second time I used Kimkim to pla...
Patagonia
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Dec 23 - Dec 31, 2022
This was the second time I used Kimkim to plan my South American trip. Jason was excellent in organizing everything from Beunosaires, El Calafate and peuroto natales to Punta Arenas. The day of ESTANCIA CRISTINA was the highlight of our trip!!! Even if there was hiccup he took care of it. Only improvement I might suggest is a packing list before trip might have been helpful. Punta Arenas some of the Penguin tours and transfers were not exactly up-to mark but Jason took care of the... read more

Hi Vijay,
Thanks for your review and we were glad to plan a great adventure for you all. The hotel in Punta Arenas is not our first choice but we had a short lead in for your trip and it was the best option available. It should always have courteous staff and we have noted that for improvement.
Other issues that came up along the way were dealt with efficiently I believe. The weather too made some tours a challenge but glad that overall you had a great time and are considering a new booking with us too!
Regards and Best Wishes,
Jason.
Erin was amazing!
Patagonia
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Dec 20 - Jan 2, 2023
Erin was amazing! She nailed our itinerary on the first try. She was very open to questions and helped us narrow things down as needed. Every transfer, guide, etc was great. We spent two weeks in the region and never had any complications. I would highly recommend Erin for travel planning.
We loved the Estancia La Peninsula where we spend the day riding, eating incredible lamb and learning how the ranch worked. I left feeling like Iād spent the day with family.
We had several... read more
Loved Patagonia with KimKim!
Patagonia
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Dec 21 - Jan 1, 2023
The overall experience of KimKim was great. I have to admit, when it started it out, it was very slow at first. My assigned specialist wasn't very responsive. But then, Erin took over, and she was excellent in terms of her timliness and her knowledge. Then, she referred me to an even more localized specialist, Nara, who also was great. I was very happy with their organization and their efforts!
The overall trip to Patagonia was wonderful. The highlights for us were the hikes on both the... read more
The itinerary was well prepared for us, a keen group of 6 hikers between 60 and 74 years of age
Patagonia
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Nov 5 - Nov 20, 2022

The itinerary was well prepared, keeping the group's requests for preferred activities, hikes and hotel style selection.
Emi communicated well in preparation for the trip, and provided a local contact to work with locally at each stop. When programs were to be reorganized when cancelled planned activities ( 3 times, for local unpredictable reasons), I wish there had been better communication from Kimkim and contacts to avoid the stress of having to select a new alternative for the specific... read more
Bucket List trip to Patagonia for our Honeymoon
Patagonia
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Nov 1 - Nov 15, 2022

We had an absolutely amazing time. Chile and Argentina were lovely places to visit and all the hard work from KimKim and Dittmar did not go unnoticed. It was truly a once in a lifetime trip and we are glad we did it. There were a few hiccups and those were annoying but that kind of thing happens.
The structure of this tour was set-up to maximize the places we were able to visit and that was wonderful. For our part, we had hoped for more hiking and less time traveling between destinations.... read more

Jocelyn,
I am so glad to hear you had a fantastic time! Thank you for your kind words. I will take what you suggest in consideration for future young and active clients. However, I unfortunately cannot control strikes by Chilean government employees and sadly they resolved the strike just a few days after you left.
All the best!
Laura
Buenos Aires and Patagonia
Patagonia
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Nov 14 - Dec 12, 2022
The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and... read more

Dear Willard, hope you are fine and happy to be back home :)
It was such a pleasure to have you in Argentina and Chile after the looong planning period! I'm happy to know you have enjoyed your time with us that much!
Thank you for your lovely feedback, especially the one for AlmaSur, we have forwarded this to the hotel too.
Hope to have you again with us :)
Blown Away by Patagonia!
Patagonia
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Nov 8 - Nov 22, 2022

My husband and I decided to go to Patagonia for our 10-year anniversary, but we knew there were a lot of logistics. We decided to look around online for help and came across kimkim by chance. From the get go, the responses from Erin and her team we wonderful and so helpful. Erin took the ideas I had in mind for our trip and made them a reality. I really appreciated that she was patient with all of my questions and that she was so quick to get back to me on each aspect of the trip. She even... read more
The whole team was very helpful and knowledge...
Patagonia
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Dec 3 - Dec 9, 2022
The whole team was very helpful and knowledgeable with planning our trip. The W trek was an amazing experience. Shout out to Erin especially for all her help, she was wonderful to work with and did a phenomenal job! read more
Erin was fantastic and very helpful in planni...
Patagonia
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Dec 3 - Dec 9, 2022

Erin was fantastic and very helpful in planning my trek on the W circuit in Patagonia. Communication was always prompt and concise, and she definitely took the time to answer all my questions. read more
Patagonia Chile/Argentina
Patagonia
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Nov 19 - Dec 3, 2022
My trip to Patagonia was amazing and the logistics worked out so well. I had never worked with a company before to help plan my entire trip but working with Kim Kim and Erin/Nara was great. They answered all my questions leading up to and throughout the trip and helped planning this trip painless. I knew exactly what to expect and everything went according to the itinerary, there were no surprises besides ones that had nothing to do with planning. I had few guided tours, seeing penguins, a... read more
3 weeks in Patagonia
Patagonia
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Oct 27 - Nov 17, 2022
Thanks to Erin and her team we managed to pull off the best 3 weeks itinerary in Patagonia on a very short notice. Experienced what both Chile and Argentina had to offer without worrying and planning any of the details. All was perfectly taken care off; from local transportations, hotels, meals, treks, tours, and guided tours..
Would highly recommend !
Jad read more
Trip of a lifetime but I hope theyāre spending more
Patagonia
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Nov 19 - Nov 26, 2022

I loved all the guides we had. Each one was so unique and different. Most of them went out of their way to give us a very special experience. And each of the places were so memorable and special. I especially liked seeing Torres del Paine, Camp Grey and Glacier Grey. Ditmar did a great job of coordinating all of the transportation and the excursions. read more
Erin, Dittmar Adventures and Jass all managed...
Patagonia
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Nov 5 - Nov 19, 2022

Erin, Dittmar Adventures and Jass all managed to make our trip wonderful.
Erin was incredibly responsive in the planning phases, flexible and creative in finding ways of helping us make the perfect itinerary.
Nara, as Dittmar's local Patagonia representative, provided real time help and support by Whatsapp (despite questionable 3G in locations).
Jass provided flexible solutions in the Puerto Varas region, especially when faced with ranger strikes that got in the way of our plans. Also... read more
We had a fantastic time on our trip overall
Patagonia
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Nov 1 - Nov 10, 2022
We had a fantastic time on our trip overall though there were some logistics that I wish had been communicated better. I had provided the hotels and general itinerary and I was pleased with my choices. The guides in El Chalten were wonderful. Some items that could have been improved upon:
- When telling us the documentation necessary to travel, it would be helpful to have been told the tipping expectations for our trip.
-Seeing a detailed price breakdown for the total cost
-Park fee for the... read more

Hi Arianna,
We really appreciate your time to send us this review and tell us about your overall experience during your trip. This help us to improve in the future.
Itās nice to read that you had a lovely time visiting Patagonia, although you have a few inconveniences with some of the services we provide.
- Tipping in South America is not mandatory, so it is always at the discretion of the customer, thereās no specific expectation.
- As a travel agency, we have to cover several costs and... read more
Erin and her team were all phenomenal from st...
Patagonia
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Nov 2 - Nov 7, 2022
Erin and her team were all phenomenal from start to finish with this trip. We were initially very overwhelmed with planning it out until working with the team who were super attentive and gave us so many options for activities to book based on our interests, as well as booking all of our accommodation for us and bus transport between cities. They were so helpful when we finally arrived in Chile, gave us a briefing on arrival and a very detailed itinerary outlining where we would be going and... read more
Highly recommend Patagonia and Ditmar Adventures
Patagonia
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Oct 1 - Oct 7, 2022
I did a 5 day/4 night W Trek in Torres del Paine National Park. From start to finish, kimkim.com and Ditmar Adventures were easy to work with, put my mind at ease, and took care of the details. I told them my preferences and what kind of hike I was looking to have, and they built an itinerary that matched my budget. Everything was timely and everyone was friendly. I have planned my own trips before but this time wanted to take the guess work out of transportation schedules, places to stay,... read more

Thank you kindly Nadia for this review and for all your invaluable feedback. It was such a pleasure to plan this trip with you!
Argentina 2022
Patagonia
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Dec 26 - Jan 9, 2022
My mother and I traveled to Argentina in January of 2022 and had an amazing experience booking with KimKim. read more

Thank you Riley!
Was our pleasure hosting you, glad to know that you had a pleasant trip. in Argentina :)
Warm regards
Emi
Erin is simply the best travel agent I have e...
Patagonia
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Apr 3 - Apr 16, 2022
Erin is simply the best travel agent I have ever worked with. She spent time up front understanding how we wanted to travel and then helped create an itinerary to accomplish this. Her manner is low key, yet responsive. She suggested a unique experience to visit Estancia Mercedes which was one of the highlights of our trip. She stayed with us for 3 years as we rescheduled several times due to covid. She was timely and responsive to every request we made, offering suggestions of her own. ... read more

Thank you so very kindly for the review, Joan!
I can say that it was equally a pleasure to plan this trip with Joan and her sister Lori. We began planning a couple of years ago, and their trip plans were interrupted many times due to the pandemic and ever-changing measures here in both Chile and Argentina. They were both so kind and understanding and each unexpected turn, and always willing to find a way forward. I am SO HAPPY that we were finally able to make this trip happen. I only wish that I had had the chance to meet Joan and Lori in person. Best wishes to you both!
We worked with Laura to customize a two week ...
Patagonia
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Mar 25 - Apr 7, 2022
We worked with Laura to customize a two week trip and it occurred flawlessly. Despite still some COVID restrictions, she helped plan many details we would not have been able to execute on our own with such ease.
Every pickup was on time, every detail perfectly managed. Buenos Aires, Ushuaia, El Chalten, El Calafate, Bariloche, Villa LA Angostura, St Martin De Los Andes and back to Buenos Aires with many treks, kayak trips and activities along the way.
Highly recommend letting the local... read more
well organised
Patagonia
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Feb 13 - Feb 19, 2022
The trip was well organised and everything was as expected - thanks to Erin's thoughtfulness and preparation. Gothe was excellent as our day guide - she was sharing interesting information about the landscapes, geology and the animals . Hotels were comfortable.
I will definitely recommend Erin & Dittmar as a travel agent for Patagonia.

Aw thank you Arunprasad for the kind review! I can say that it was equally a pleasure to work with you on planning this trip.
Arunprasad was very understanding of our timelines in putting together a successful trip while we are still recovering from the big hit by the pandemic. We required in this case more time and tight communication in order to make a somewhat last-minute trip happen and he was totally on board, responsive and helpful in getting things to move forward.
We'd love to have you back someday for a trip to Argentina and some horseback riding :)
All the best,
Erin
KimKim and Erin went above and beyond in helping us plan a smooth trip during a time when travel is hard and uncertain.
Patagonia
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Jan 12 - Jan 23, 2022
When my wife and I had dreamed of going to Patagonia, but we weren't really sure where to begin. We had no knowledge of the region and what it would take to navigate around each town within Patagonia. After contacting KimKim, Erin quickly put together a detailed itinerary with great day to day activities. She was very responsive and easily made adjustments to customize it to make it our dream trip. She provided different options, and did all of the work to make the appropriate changes.
The... read more

Wow, thank you so very much for taking the time to write such a kind and detailed review!
Working with David and Kelly to make this trip happen was a great experience and although we had a huge last-minute hiccup with the land borders set to open between Chile and Argentina, they were responsive, understanding and together with a little bit of urgency we were still able to make a trip happen for them.
I am SO happy that you two ended up having a great trip, and thank you for being such a pleasure to work with.
Best,
Erin
Amazing Trip using KimKim
Patagonia
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Dec 18 - Jan 8, 2022
We had a great experience using KimKim. They helped us create the perfect itinerary. This was our first time using any sort of agency to plan a trip and we would definitely use them again. Highly recommend. Especially Erin and Laura - they were the best! read more

Thank you Priscila!! It was a great experience planning a trip with you and Paul, thank you for all of the trust in us to make this happen at the last hour.
Actually, it's 4-1/2 stars.
Patagonia
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Dec 15 - Dec 30, 2021

It's a 17-day trip to Chile and Argentina involving activities that's 95% outdoor. Clearly, I am an outdoor person. Enjoyed meeting gracious people with different personalities in both countries. Overall, there are many great places to visit but not enough time. I would like to visit South America again in the near future. read more
Made it easy to do a bit more of an adventure...
Patagonia
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Mar 2 - Mar 12, 2020
Made it easy to do a bit more of an adventure than the normal vacation.
Fantastic Patagonia Vacation for Four Friends
Patagonia
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Feb 23 - Mar 4, 2020

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:
1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?,... read more

Hi John,
Thanks for taking the time to write us your feedback!
As I said before, it is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in Chile to avoid any further inconvenience with other travelers; I will send the feedback to Patagonia Planet, and suppliers in Argentina too; and I“m sorry about the gluten-free meal.
It was very good to work for you and the group, planning your holidays.
I hope you keep choosing Say Hueque for further trips!
Best Regards,
Mery
Perfectly Planned Trip!
Patagonia
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Feb 9 - Feb 16, 2020
Thank you to Erin and Julia for planning a spectacular trip. The process was so smooth and problem free that we never had to reach out to the kimkim team once for help. Every time we went to our new destination, the drivers were always ready to pick us up, the hotels knew we were coming and the guides were ready to pick us up at the designated time without fail.
I'm so glad I stumbled upon kimkim via a random google search after our trip with another vendor fell through (they had a strict... read more

Thanks Natsumi for the spectacular feedback and for sharing those photos, they are amazing!
Patagonia Highlights
Patagonia
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Feb 9 - Feb 16, 2020
Overall we had an amazing trip to Patagonia. Laura and Julia were extremely responsive when we needed their assistance throughout the trip. We usually plan our trips and navigate countries on our own, so this was a new experience for us. Not having to think about anything...and just being picked up at the airport and hotels was great. Our experiences with the various guides and drivers and most hotels were all positive.
Such a beautiful part of the world!
The only reason I canāt give 5... read more
What an Adventure! Erin and Julia were amazin...
Patagonia
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Feb 1 - Feb 8, 2020

What an adventure! Erin and Julia were amazing working through all of the details to plan out a perfect trip for us to Patagonia. Everything from choosing our hotels to booking our daily adventures, it all went flawlessly. Timing couldn't have been more perfect each day. Erin figured out our needs early on in the planning, and was right on target with everything that we did. We did get extremely lucky with the weather the week we were there - No rain, winds or extremely cold weather made... read more

Suzanne these photos are wonderful! Thank you so much for sharing. It's so great to see you in all of these places and with some of our favorite people (Felipe is wonderful!).
I am so glad that you all enjoyed your trip and thank you for the opportunity to plan with you all. I really enjoyed your planning your trip, it was dynamic and exciting and I am so thankful for how organized you all were in expressing what you wanted out of this trip.
Hope that you are all well back at home with some great memories. Thank you again!
Best,
Erin
Recommend Vi 100%!
Patagonia
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Jan 17 - Jan 26, 2020
Vi did an absolutely fantastic job preparing our itinerary for Patagonia in January 2020. She was accommodating to our preferences (everything from date preferences to hotels to activities), and she served as a resource for additional activities and sights to experience during our time there. When we ran into issues with planned excursions, she went out of her way to find alternative solutions for us. I couldn't have imagined a better way to have spent 9 days in Patagonia. Thank you, Vi, for the trip of a lifetime.

Amy, I only have words of gratitude to you and Jiyoung. Knowing you had an amazing experience here in South America fulfils my heart and is the reason why I work in tourism, I just want to make happy people travelling around the world helping them in every possible way :)
I wish you both all the happiness in the world and many more adventures to come!
Vi
Easy and Convenient Planning
Patagonia
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Dec 28 - Jan 1, 2020
Planning and booking our trip on kimkim was so easy and convenient. Visiting Patagonia can be complicated and you should ideally book everything months in advance since the campsites and refugios fill up. Since we didn't book far in advance, kimkim was super helpful in securing everything we needed. We did the 5-day W Hike and came home with lifelong memories. Having a guide show us the ins and outs of the park was great and super helpful when buses didn't show up when they were supposed to... read more

Hi Brittany,
All very great points and thanks for leaving a review/feedback! I'm so glad that you enjoyed your time in Torres del Paine and I very much agree that a guide can help relieve any stress in delays or hiccups on a self-guided trip. Thanks for trusting us and wishing the two of you all the best.
Sincerely,
Erin
Patagonia once in a lifetime trip!
Patagonia
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Dec 26 - Jan 11, 2020
Patagonia was a once in a lifetime trip for me & my wife for our honeymoon. It was everything we could have hoped for and more. Erin helped to meticulously plan the trip throughout with her fantastic knowledge of the local areas and activities.
There were so many highlights including: wine tasting in the Casablanca valley, trekking to the base of the towers in Torres del Paine, horseback riding in Puerto Natales, white water rafting in El Chalten and an amazing zodiac boat trip down the... read more

Hi James,
It was SO WONDERFUL to be a part of planning your honeymoon and thank you so much for the opportunity. It was not only really fun to plan your trip but really great to work with you in planning. I really appreciate that you planned well in advance, and your kindness and patience throughout the process was both notable and appreciated. I'm so happy that you had the trip of a lifetime and cheers to a lifetime of happiness to you and April.
Best,
Erin
Exceptional organisation - thank you!
Patagonia
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Dec 29 - Jan 11, 2020
The team at KimKim ensured that travelling around South America went as seamlessly as possible. My partner and I went from el Chalten, el Calafate and then into Chile for the W trek. It was all the thought that was put into the little details that really made a difference, for example being picked up after every bus with a transfer to our hotel rather than waiting outside for a taxi.
Each part of the trip was planned perfectly working with the local travel agencies on the ground to provide the best services.
I would highly recommend!
Thank you very much, Erin and Julia, for maki...
Patagonia
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Dec 28 - Jan 7, 2020
Thank you very much, Erin and Julia, for making this amazing trip a reality. Hard to believe but all the complex arrangements you made worked out flawlessly. Our private guides, Marco (Chile) and Juan (Argentina) were terrific during our trips. We lucked out with the weather, too so no complaints except for the long delays at the borders (but that's not you fault).

Hi George,
Wow, so happy that you had great weather! Thanks for allowing me to plan to plan this truly unique trip for the two of you. I hope that you enjoyed your time at Bahia Torito in Argentina, one of the best spots that few ever get the opportunity to visit!
Best,
Erin
Using the advice of your friends!
Patagonia
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Dec 26 - Jan 4, 2020
Erin was awesome. I felt like I was talking to a friend in the planning process. She really listened to what I wanted in my experience and that I had experience with. She definitely had a huge impact on my dream trip. I couldnāt have done it without her!

Christy, thank you SO MUCH for the kind review! I think that it goes without saying that we both enjoyed planning this trip together and despite it being tricky to get the reservations in Torres del Paine I'm so glad that we were able to work something out. Thanks for all of your patience throughout the process and hope that all is well back home :)
All the best,
Erin
Excellent trip to Patagonia!
Patagonia
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Dec 26 - Jan 4, 2020
Working with Erin and kimkim was absolutely the best decision we made for our trip Patagonia. Erin was able to answer all of our questions leading up to the trip and help us create the perfect itinerary. The support only continued while we were there when she helped us reorganize our initial plans after a flight delay. We are beyond grateful and would recommend kimkim to anyone!

Hi Julie,
Thank you so very much for the glowing review! It was really wonderful to both work with and meet you and Christy. It's really admirable in how despite you experiencing some unfortunately typical Latin American delays that you remained positive and had such a wonderful trip. Hope that all is well back in Chicago!
All the best,
Erin
Patagonia Trip
Patagonia
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Dec 23 - Jan 5, 2020
We enjoyed all our time in Argentina and Chile. The itinerary was super detailed and we experienced no issues during the trip. The local guides and hotels were all great.

Chris, I am so happy to hear that you all had a great time!
Thanks!
Patagonia
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Dec 27 - Jan 2, 2020
I want to thank Virginia for helping me out on the planning for my Patagonian trip and make the most out of it within a short amount of time in the area. Communication was extraordinary since the very first moment and her tips and recommendations made my trip very memorable. I truly loved Torres del Paine and reaching to the top of Laguna de los Tres to see Mt. Fitz Roy in El ChaltƩn. Although there were a few issues with one of my lunches, someone not picking me up to be transferred to a hotel and some schedule changes overall it was a great experience with kimkim. Totally worth it!

Hi Gus, thank you for your kind words and your patience with this little issues you've mentioned, sometimes we can't control it all :) The most important thing here is you had a memorable time here in Patagonia and you were able to see everything on your bucket list with just a few days! I hope you contact me again if you ever decide to come back to South America.
Best wishes and adventures to come :)
Vi
The local tour guides were fantastic. They t...
Patagonia
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Dec 19 - Dec 27, 2019
The local tour guides were fantastic. They took a personal interest in each of us and our needs. That being said, the transportation to and from the airports at some locations was lacking. I felt that Kim Kim should have arranged the various flights from each of the locations. In a country where you don't speak the language it is difficult and frustrating sometime. Some of the locations where we stayed were hostel. We had clean private rooms with private bathrooms. We should have been... read more

Hi Sal,
I'm very happy that you had an overall nice trip and a great experience and I'm incredibly grateful for your valuable feedback. This will definitely help us to offer better trips in the future! Hope that all is well with you, Fred and your families and thanks for visiting and planning your trip with us :)
All the best,
Erin
A great experience in Patagonia
Patagonia
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Dec 22 - Dec 29, 2019
I've been in touch with Erin and Julia, and they both were very professional, helpful and nice! Patagonia was a blast: the place is incredible and, if you love being out in the wild, Torres del Paine is definitely the place to be. If I could do this again, I would probably spend 80% of the time there. It's worth every penny!

Hi Salvatore,
I just wanted to say that it was such a pleasure to work with you in planning this trip and thank you so very much for your kindness and patience throughout the planning process. I hope that you are able to visit again someday, and with some better weather :)
Hope that the two of you are well!
Best,
Erin
Really great trip to Patagonia!
Patagonia
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Nov 22 - Dec 1, 2019
I was very impressed with the kimkim platform and Dittmar Adventures! Erin was extremely helpful from the very first moment that I requested information, responded quickly, and worked with me to build a customized trip that fit into my budget and schedule. Not having to manage the logistics on my own made the planning so much easier.
Highly recommend the guided tours of Torre Del Paine, Perito Mereno Glacier, the Estancia and the guided hikes via Walk Patagonia (Pablo was great). All of... read more

Hi Melanie,
Thanks so much for the kind review and it was wonderful to work with you in planning this trip! I'm so happy that you had an amazing time in Patagonia and thank you very much for the feedback on the alternate condor tour, very good to know! Hope that all is well back home and thank you again :)
All the best,
Erin
Patagonia
Patagonia
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Nov 13 - Nov 25, 2019
The planning and itinerary was nicely planned. It was a good balance of adventure and rest/recovery considering our 36hour flight from Singapore. The transfer instructions were clear and easy to follow and we didnāt face any issues in getting to Punta Arenas or Puerto Natales.
It would be better if it had been specifically brought to our attention that we had to book the internal flights within Chile. (Even though it was indicated in the comments of the trip instructions that such flight... read more

Hi Alvan,
I'm really glad that you enjoyed your trip, and that everything went very smoothly on the ground! It was really wonderful to work with you on planning and I very much appreciate your kindness and attention to detail. Thank you very much for the feedback on flights. This is really great to know that it may be helpful to mention in addition to the list of what is not included. I think this will help fellow travelers moving forward :)
Thank you again and hope you and Angelia are well!
All the best,
Erin
Bariloche & El Calafate Classic Tour - 9 Days
Patagonia
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Sep 7 - Sep 13, 2019
Erin was super helpful in getting us all that we needed for our trip to Patagonia. She put together a completely customized itinerary to suit our needs. Everyone who was scheduled to pick us up and bring us somewhere was on time, was very pleasant, and the transfers went smoothly, with one exception, upon our leaving Torres del Paine National Park. In that case it was the other company that had some confusion in their paperwork and was expecting to pick up other people. The tour guide,... read more

Barbara,
You were SUCH a pleasure to work with and the feedback that you sent us is invaluable, thank you so very much. If you ever make it back to Patagonia for round two, be sure to reach out and maybe we could meet actually meet in person!
All the best,
Erin
Not a good experience
Patagonia
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Sep 15 - Sep 24, 2019
1. We lost 2 hours from exploring Perito Merino because the company Erin
contracted us with forgot to pick us up. When we brought our concern to her attention, she didnāt seem to care about the anxiety I had to go through not knowing if Iāll ever see the glaciers that
I came for from far? And the little to no Spanish we spoke trying to figure out what happened? Thanks to a personal connection our hotel owner had with
the local companies, they figured out that we were forgotten and were able... read more

Hi Helen,
It's very unfortunate some of the issues that came up during your trip. We very much appreciate your feedback as it helps us to keep learning and growing. We've followed up personally and believe that all of this has been resolved. Wishing you and Tyson the best from Patagonia!
All the best,
Erin
Best Treks in Patagonia
Patagonia
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May 3 - May 7, 2019
All came together well. Guides were very knowledgeable and had a sense of humour which is always a bonus. Mery had everything planned and organized. Thank you š

Hi Kate!
Thanks for your feedback! It is great to know that you had a wonderful time in Patagonia and everything went well as planned!
I hope you contact us in a next adventure!
Regards,
Mery
5 days in Patagonia, February
Patagonia
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Feb 19 - Feb 25, 2019
Erin was a delight to work with. She was very prompt in responding to our questions, took our feedback on board and managed to put together our ideal itinerary. We had fairly limited time and quite a few things to fit in, but Erin managed it! Everything worked super well, all transfers on time and comfortable and the local partners she put us in touch with for the hiking equipment, lunches etc were also super lovely and helpful.
As 2 friends with very busy and quite stressful jobs in big... read more

Hi Kate,
Thank you SO MUCH for such a kind review. I'm so happy that you had such a wonderful trip and that we could help in take the stress out of planning. Thank you for being such a pleasure to work with, for being so kind and flexible. Come back and visit us again sometime!
Best,
Erin
Patagonia with 66 year old mom and 27 year old son
Patagonia
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Feb 15 - Feb 23, 2019
My 27 year old son and I had an amazing trip to Patagonia. Erin and Emily planned it beautifully. Every place we stayed, every connection and each experience was just what we wanted and more. Even when the weather was uncooperative we were able to make the most of an activity. We especially enjoyed staying at the all inclusive Hotel Rio Serrano right outside of the park. The accommodations were luxurious and the guides and daily excursions gave us a terrific understanding of the area and... read more

Hi Laurie,
WOW your photos are incredible, thank you so much for sharing them! I can't tell you how happy I am to hear that you had such a wonderful trip. I know that Patagonia showed you some of it's more erratic side while you were here, and it's great to hear that you still were able to enjoy everything. It was also a pleasure to work with you and I'm bummed that we didn't get to meet in person(we can blame the snow for that!). Wishing you and your son the best and thank you again for the kind review.
Best,
Erin