Perfect Patagonia! Itinerary planned around our interests. Super support while traveling.
Patagonia | Mar 6 - Mar 16, 2026

Cathy
Cathy B.
Los Angeles, CA | Reviewed on May 20, 2026

My husband and I usually plan our own trips but we are so glad we had KimKim plan our Patagonia trip. Our transportation, tours and hotels (loved Lago Grey) were organized for us and we avoided traveling with a large group, wearing matching name tags, and following a umbrella carrying guide. It was the perfect compromise. KimKim did the big planning, offered suggestions for things do, but gave us the freedom to explore on our own. Erin adjusted the itinerary to fit our choices and once we were on our trip, Jessica handled every detail and responded quickly to our many questions.
Our favorite tours involved glaciers (we did four and loved them all) but if you only have time for one glacier, Perito Moreno Boat and walking tour is the tour you want, This glacier is spectacular.
Our Torres del Paine Private Wildlife Tour was another highlight. We had a hike over gentle hills and then it got wild! Our guide, Armando, spotted a puma across the river and our driver, Juan, pulled the car over. We all watched the puma swim across the river to where we were standing and watched it leap up the mountain side! Armando took videos for me!
Even more amazing was the concern Armando and Juan had about the hike we had planned for the next day. After our hike across the gentle hill, they realized that we should not attempt our planned hike. They had a private chat and came up with an easier hike with as similar view. It was perfect and even had a lake view for our picnic lunch! Their quick planning was an example of how great it was to have such personal attention.
Our only regret is that we planned our trip to Iguazu Falls instead having KimKim do it!

Hotel Reviews
Hotel Lago Grey
Torres del Paine

Perfection ! Great food - loved our server each evening. The view from our room was amazing!

Location
Staff
Cleanliness & Comfort
great bed
Hotel Kosten Aike
El Calafate

The location was great to walk downtown and easy to find a great place to eat.

Authenticity & Character
Location
close to shops and places to eat
Staff
Cleanliness & Comfort
Activity Reviews
Perito Moreno Boat & Walking Tour
Perito Moreno Boat & Walking Tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Private Wildlife Tour
Torres del Paine Private Wildlife Tour
Patagonia

excellent guide

Quality of Experience
very helpful guide who took photos of puma for me
Food
Guides, Drivers and Staff
planned a safer hike for. the following day
Transport
Gourmet Glacier Cruise to Perito Moreno & Spegazinni
Gourmet Glacier Cruise to Perito Moreno & Spegazinni
El Calafate

loved seeing the glaciers, excellent lunch, liked seeing the Puesto Las Vacas

Quality of Experience
Guides, Drivers and Staff
nice guide for the Puesto las Vacas area
Transport
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Puerto Natales

we liked getting scotch on the rocks with the "rocks" being glacier ice loved the cormorants loved being able to see the glacier and then get off the boat and walk to it loved the lunch

Quality of Experience
lunch, glacier walk,
Food
all of it
Guides, Drivers and Staff
Transport
Admire Salto Grande & Hike the Cuernos Lookout Point
Admire Salto Grande & Hike the Cuernos Lookout Point
Patagonia

Our guide Jauquin was fantastic - always showed us the best place for a photo and offered to take photos of us

Quality of Experience
great lunch and snacks
Guides, Drivers and Staff
very well informed about the area
Transport
nice ride
Grey Glacier Boat Tour (round-trip)
Grey Glacier Boat Tour (round-trip)
Patagonia

well it was the first glacier tour of our trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on May 20, 2026

Cathy,

Thank you so much for trusting us with your trip plans! I can't believe how lucky you got with that puma sighting, what a wonderful experience. I am so glad that Armando and Juan took such great care of you, our guides are truly special and we encourage them to shift plans when it makes sense.

I hope that you and John are well, thanks for the glowing review 🙂.

All the best,
Erin