Mery Morelli

We loved our trip. Our guides and tours in Buenos Aires were wonderful, and the Ventana Tango Show was a big highlight. Iguazu Falls was great to see and it was fun getting drenched going under the waterfall. We really enjoyed our day driving to Aconcagua Provincial Park, and our guide was fabulous. Wine tasting in Mendoza was fun, and we loved the lunch at the winery. Bariloche was beautiful, and our kayaking experience in the rain was magical. We feel like we really got to experience Argentina and we had a lovely time!

Activity Reviews

Dinner & Tango Show

Buenos Aires

Food was good and the show was thoroughly entertaining.

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Food

Guides, Drivers and Staff

Transport

Half Day Grafoodie Tour

Buenos Aires

Thoroughly enjoyed seeing the graffiti murals, tasting the food, and learning more about the Argentinian culture and history. Our guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Guide was knowledgeable and fun to be with.

Transport

On time, polite, good driver.

Half-Day Buenos Aires City Tour

Buenos Aires

Our guide was wonderful. Got a good overview of Argentina's history and culture.

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Guides, Drivers and Staff

Transport

Half Day Brazilian Falls tour

Argentina

It was nice, but the Argentina side was better.

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Full-Day Iguazú Falls Argentine side

Puerto Iguazú

Loved the hiking and going under the waterfall on a boat. Beautiful.

Quality of Experience

Guides, Drivers and Staff

There were 6 of us and the guide didn't always count us. A few of us took a wrong turn at a junction when the guide was far ahead.

Transport

Great Adventure Boat Trip (Iguazú National Park)

Puerto Iguazú

Loved it!

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Guides, Drivers and Staff

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Full-Day High Andes with trekking to Durazno Gorge

Mendoza

Loved this activity. Beautiful scenery and fabulous guide. Nice pace of the day.

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Guides, Drivers and Staff

Transport

It was a lot of driving, and the vehicle was really comfortable. Especially appreciated the hooks and places to put things at each seat.

Half-Day Wineries and Olive Factory Tour

Mendoza

Especially loved the small winery. The winemaker was fun and interesting. We visited 3 wineries and there was not an olive factory tour.

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Food

Guides, Drivers and Staff

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Half-Day History and Cooking

Bariloche

The scenery was beautiful and our guide gave us good info. The cooking class was disappointing. We folded an empanada and dipped some meat in breadcrumbs, but we didn't actually learn how to cook anything.

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Full-Day Kayak & Trekking at Lake Mascardi

Bariloche

The kayak guides were excellent and the rain gear was awesome. We paddled in the rain and stayed dry. It was a fun experience and we were the only ones on the lake. The "picnic" they gave us for lunch was amazing, and showed they put a lot of care into it. The hiking part of our day was cancelled due to rain, so we didn't experience that.

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Food

Guides, Drivers and Staff

Transport

Everyone we worked with and who guided us was amazing. Romina and Siego were great and our drivers fantastic! No complaints at all

Activity Reviews

Half-Day Buenos Aires City Tour

Buenos Aires

Romina was so informative, flexible and great to spend the day with!

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Guides, Drivers and Staff

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Half-Day City Tour to Soccer Stadiums

Buenos Aires

Diego was informative and interesting and we loved our stadium tour

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Guides, Drivers and Staff

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The guides from Kawen and trips in bariloche were great. 10/10 there

The planning in el calafate was not as good. The tour the first day spent way too much time on the boat and we barely got to see the glacier. And they failed to tell us that the tour the second day was at night (even though the schedule implied it would be during the day) until the day before when it was too late to make any other plans, and since it was Christmas Day there was literally nothing to do in town. This was disappointing because we asked if there were any issues with our tour being on Christmas and they said none at all.

Also the travel company failed to tell us to bring $100 bills so we could exchange money and that it was very difficult to get pesos without a $100 bill.

Overall we liked most of the activities but there could have been much better planning and communication and information sharing.

Activity Reviews

Full-Day Kayak & Trekking at Lake Mascardi

Bariloche

Guide was great, activity was fun. I couldn’t recommend this more

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Guides, Drivers and Staff

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Full-Day Mayo Spirit Trek

El Calafate

The sights were cool but there was way too much time on the boat. We spent more time on the boat than off it and only got to spend 35 minutes at the glacier. There are definitely better tours of the glaciers.

Quality of Experience

Guides, Drivers and Staff

Transport

Too much time on the boat

Half-Day Brazo Tristeza Navigation

Bariloche

Quality of Experience

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Half-Day Nativo Experience

El Calafate

Very fun and interesting

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Food

Guides, Drivers and Staff

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Planning and execution of the itinerary was flawless. Glad we trusted kimkim and their partners in making the trip hassle free and all we had to worry about was how to enjoy it. Our Buenos Aires chauffer Leo was exceptional. Felipe and Florencia kept in touch in making sure our trip prep and arrival are going as planned. They gave many helpful tips in navigating Argentina. We loved our Glacier tour guide Pablo very informative and made the 50ish km trip entertaining!Our favorite was the Penguin island tour. We were running late but they waited for us for extra 5mins and so glad we did not miss it. Mery our trip planner was very patient with me as I kept changing my mind about the itinerary but once we got it together she organized everything and I did not have to worry a bit. Thank you very much Kimkim!

The itinerary was well thought out and the reservations with lodging and tours went very smoothly. The places that we visited and the people that we ecountered were wonderful, and I believe that we experienced a great deal of what Torres del Paine and Santiago have to offer.
However, some of the tickets for buses were not shared, leading to confusion once we arrived in Punta Arenas. Additionally some of the pick-up and drop-off times often differed by an hour or more, causing us to miss dinner reservations (incurring cancellation fees) and to miss out on other opportuntinues. These errors may fall on the tranportation vendors that were used (CL Mundo, Patagonia Planet), but there seemed to be communication lapses between them and Say Haeque.
Overall, this was a wonderful experience in a beautiful/welcoming country, but there appeared to be a lack of attention to detail that caused us temporrary frustration while in Chile.

Activity Review

Full Day Visit to two wineries in the Colchagua Valley

Santiago

Great wine tour in two scenic locations and the wine was awesome! However, the drop off time at our hotel was much later than expected, causing us to miss dinner reservations and incur cancellation fees. We were told that we would be home between 8-9 PM, but were actually dropped off at 10:15 PM.

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Food

Guides, Drivers and Staff

Transport

Pick up and drop off times

We had a fantastic trip and appreciated our local specialist's patience dealing with a complicated itinerary - this was an extended family trip with different family members arriving and departing at different times. Everything went smoothly with all the various pickups and drop-offs, with just one small hiccup where a driver went to the wrong address that was quickly corrected. All of the tours we arranged were fantastic. We especially loved our two days with the local tour guide Romina - our family adored her and wanted to take her home with us!! Thank you for everything!

My trip started with the pickup at the airport taking me to the wrong hotel. The second disappointment was the lack of communication regarding our tour in Ushuai, I mean who goes all the way to Ushuai and not book the penguin tour? That was the main attraction in Ushuai and that was a huge disappointment for me. Other than these two hickups, the rest of the trip was ok.

Activity Reviews

Full-Day Tour in Areco & Estancia

Buenos Aires

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Half-Day Buenos Aires City Tour

Buenos Aires

Dinner & Tango Show

Buenos Aires

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Food

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Half Day Walking Salta Tour

Salta

Quality of Experience

Guides, Drivers and Staff

Full-Day Salinas Grandes through Purmamarca

Salta

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Full Day Cafayate

Salta

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Full-Day Mayo Spirit Trek

El Calafate

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Full-Day Trekking & Canoes in the National Park

Ushuaia

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Half-Day Beagle Channel Navigation

Ushuaia

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We had a wonderful trip to Patagonia organized by Mery and supported by Joaquina. All transfers were always on time and we got lots of good suggestions from Joaquina about restaurants. We are looking forward to going again to Patagonia!