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active 2 hours ago

Mery Morelli

My name is Mery and I define myself as a traveling soul. I really love this beautiful country which has to offer so many highlights such as the North with its Andean culture and colorful mountains; the Northeast with its amazing Iguazu Falls; the South “La Patagonia”, with the snowed mountains, glaciers and landscapes, perfect for trekking lovers and of course its capital, Buenos Aires, a multicultural and eclectic city.
I will be glad to assist you in everything you need to know about Argentina and surroundings, to make your trip a full experience!

What places and activities do you specialize in?

"I like to recommend the active tourism, there are different options with different difficulty, it does not means that active has to be hard. I mean that I recommend the philosophy of "out of the beaten track" and explore every destination in-depth."

How did you get involved in travel?

"I started to study tourism as the majority people of the career, to be the best traveller, know about destinations and work travelling. After that I was in love of the possibility to help other people with their trips! As an expert in tourism I feel that is an honor to help to people to get the best experience in their trips!"

Please share a unique travel experience you will never forget.

"I love trekking! I have 2 favourite trips! One in Spain, making the St James way, walking during one month and meeting people from all around the world; and other very close, here in Argentina, in El Chaltén. El Chaltén, is the trekking capital in Argentina, and there are so many paths to make that you can enojoy every day that you spend in that places located between montains."

Mery is part of the following groups: Patagonia Travel Agents, Chile Travel Agents, Argentina Travel Agents
Top itineraries and travel advice

Recent trip reviews for Mery

Wonderful trip to Patagonia
Argentina | Jan 14 - Jan 28, 2024

L
Lauren C.
Ithaca, NY | Reviewed on Feb 08, 2024

We had a wonderful trip to Patagonia organized by Mery and supported by Joaquina. All transfers were always on time and we got lots of good suggestions from Joaquina about restaurants. We are looking forward to going again to Patagonia!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Feb 08, 2024

Hi Lauren,

Thanks for your feedback! We are very happy to know that you enjoyed your experience here! We hope to receive you again shortly.

Warm regards,
Mery

Argentina New Years!
Argentina | Dec 28 - Jan 2, 2024

N
Nicole B.
Atlanta, GA | Reviewed on Jan 03, 2024
Argentina New Years! Read more

Argentina New Years!

Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The Tango show was great! We learned a lot about their dance, the food was fantastic and service was elite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

We had such a great time on this trip! Our guide was incredible, I loved learning how they tamed the horses, enjoyed the BEST empanadas and the property was beautiful. It was a perfect day trip and totally worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2024

Hi Nicole,

Thanks for your feedback, is really important to us! I am glad to read that you had an amazing time in Argentina, and you have tasted the famous Empanadas! :)

I hope this has been a very good start of 2024 for you!

I hope you trust us in your next adventure!
Warm Regards,
Mery

Overall: Superb
Argentina | Nov 5 - Nov 25, 2023

Randall
Randall D.
Canada | Reviewed on Nov 28, 2023
Mery did a superb job of putting together an amazing trip on very short notice. The guides were almost all very excellent. The drivers were prompt and willingly waited when we were delayed. The level of service provided for al aspects of thsi trip was excellent. Read more

Mery did a superb job of putting together an amazing trip on very short notice. The guides were almost all very excellent. The drivers were prompt and willingly waited when we were delayed. The level of service provided for al aspects of thsi trip was excellent.

Activity Reviews
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

We were to meet the driver for this tour at a specific time in front of our hotel. We were there early. A van arrived and we asked the driver if this was the city tour. He said that it was the city tour so we boarded the van along with six other people. No one asked us our names but the same circumstance had occurred the previous night. Unfortunately we were on the wrong van and so missed the city tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Very athletic dancing. The show was a great introduction to Argentina.

Quality of Experience
Food
Advance notice that an excellent meal could be had but that an additional cost would be involved.
Guides, Drivers and Staff
Transport
Half-Day The Argentine Experience Cocktail & Dinner
Half-Day The Argentine Experience Cocktail & Dinner
Buenos Aires

The meal preparation and dining experience was great. The staff who coordinated the event were very good. We were told to arrive no later than 7:00 pm so we made sure to arrive 5 minutes early. We were not told that the cocktail teaching experience required us to be there by 6:15 pm so we missed out on that part.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We were able to walk from our hotel.
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

The horseback riding was not very exciting as the horses moved slowly along a predetermined path in an open field. The barbecue and the wine were both excellent and made the day a pleasurable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Astounding views of the falls. The guide did a wonderful job of showing us around and explaining everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Argentinian side of the falls was amazing. The Brazilian side of the falls was ten times as wonderful. I tell everyone that they must put this natural wonder of the world on their bucket list. Our guide was very conscious of the fact that we were arriving on a Brazilian holiday and that the falls would be crowded by the afternoon so he wisely switched the order of our day's itinerary so that we had an even better experience.

Quality of Experience
A great guide and a stupendous sight.
Guides, Drivers and Staff
The guide was very knowledgable and did is best to make sure we had the best experience.
Transport
Visit to Parque Das Aves
Visit to Parque Das Aves
Puerto Iguazú

An memorable park that allowed close observation of the various birds and other animals.

Quality of Experience
Close encounters with exotic birds.
Guides, Drivers and Staff
A very knowledgeable guide.
Transport
Half-Day City Tour Santiago de Chile
Half-Day City Tour Santiago de Chile
Santiago

The guide did not seem interested in showing us the highlights of the city. My impression was that she was doing the minimum to get through what she had to do and no more.

Quality of Experience
Guides, Drivers and Staff
The guide seemed bored and disinterested.
Transport
Full-Day Rafting & Trekking
Full-Day Rafting & Trekking
Mendoza

A fun day rafting and trekking in the Andes. The trekking included rappelling which could be a lot of fun. However, the guides had trouble explaining the steps. When I observed from the bottom as others were beginning their descent it was clear that the instructor missed explaining a fundamental point that would have made it easier for everyone. The rafting was fun. A better explanation of what was required of us and what would be provided wold have been helpful. For instance, we did not know if wet suits were provided or what footwear we needed etc.

Quality of Experience
Guides, Drivers and Staff
Better information by a person fluent in English early.
Transport
Full-Day High Andes with trekking to Durazno Gorge
Full-Day High Andes with trekking to Durazno Gorge
Mendoza

The sights while hiking in the Andes were great. The hike was not too long or to difficult.

Quality of Experience
Food
Transport
I am not sure how to improve the transport but travellers should be aware that it is a 3 hour drive each way (6 hours total) for a 2 hour hike
Full-Day Cacheuta Hot Springs
Full-Day Cacheuta Hot Springs
Mendoza

A half day at the spa would be sufficient. Sitting in pools of water at various temperatures loses its appeal after a few hours. The spa could add additional services such as massages, facials, manicures and pedicures to make a full day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Valparaiso & Viña del Mar Tour
Full Day Valparaiso & Viña del Mar Tour
Santiago

A good day seeing an historical city.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Visit to two wineries in the Colchagua Valley
Full Day Visit to two wineries in the Colchagua Valley
Santiago

Very informative trip to the one winery. The second winery was a fascinating place but the guide spoke very little English so it was difficult to benefit from the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Red Rocks
Full-Day Red Rocks
San Pedro de Atacama

A great experience. We did not expect to be treated to two picnics in the desert along with visiting the National Flamingo Park as well as the Red Rocks with their lagoons. The guide was very helpful and knowledgeable.

Quality of Experience
Food
I was very pleased to be treated to two picnics in teh desert.
Guides, Drivers and Staff
A superb guide who made a clear effort o make everyone feel welcome and relaxed and enjoy the day.
Transport
Half Day Tatio Geysers
Half Day Tatio Geysers
San Pedro de Atacama

An amazing place. The hot springs and geysers are a highlight of the trip.

Quality of Experience
Tremendous sights.
Food
Guides, Drivers and Staff
The guide was knowledgeable and able to answer all of my questions.
Transport
It is a very bouncy ride up the mountain.
Half-Day Moon Valley Tour
Half-Day Moon Valley Tour
San Pedro de Atacama

A hike in the desert hills with stunning views al around. Wonderful.

Quality of Experience
Guides, Drivers and Staff
The guide knew the best time to go and took us to a great location to watch the sunset.
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Dec 02, 2023

Hi Randall,

Thanks for your review! It was a pleasure to receive you in Argentina & Chile; and work with you on such an amazing trip!

Also, thanks for taking the time to write this detailed review, I will send it to the suppliers, as a thank you to them, and as recommendations for improvements as well.

I hope you have beautiful memories of this trip! :)

Thank you for choosing us and we hope to receive you again soon!
Warm Regards from Buenos Aires,
Mery

Professionals who are the best at what they do.
Argentina | Aug 15 - Aug 29, 2023

Keith
Keith C.
Flagami, FL | Reviewed on Aug 30, 2023
My two boys and I had an incredible experience with our trip to Argentina and I would highly recommend anyone planning to visit Argentina to work with KimKim and Say Hueque. I found their local knowledge and planning to be top quality. I found KimKim by searching for "fun things to do in Argentina", and quickly became overwhelmed on what to do and the coordination of moving the three of us around the country during our two-week vacation which led me to reach out to them. The first... Read more

My two boys and I had an incredible experience with our trip to Argentina and I would highly recommend anyone planning to visit Argentina to work with KimKim and Say Hueque. I found their local knowledge and planning to be top quality. I found KimKim by searching for "fun things to do in Argentina", and quickly became overwhelmed on what to do and the coordination of moving the three of us around the country during our two-week vacation which led me to reach out to them.

The first reply to my inquiry after putting out our dates and things we "had" to see was met with a friendly reply. A day later I had a couple of different itinerary options to choose from. We narrowed that down and then we selected hotels, again, from several recommended options.

The trip was booked and when we arrived, Julietta met us. She immediately took us to our driver and was full of information on our way to the hotel. Julietta helped us check-in and then gave me one of the most detailed maps of fun things to do in the city, with post-it-notes, that I have ever seen. Julietta is awesome and a wealth of information.

We had a trip to Calafate and unfortunately a storm passed Buenos Aires and shut everything down at the airport. The Say Hueque Client Services was in constant contact via WhatsApp and once the flight cancellation was confirmed, they arranged shuttles and new hotel stays for us until they were able to reschedule our excursions and accommodations in El Calafate. Without their services the experience would have been a nightmare.

I work in the tourism industry in Costa Rica and clients are quick to let folks know when things go wrong or don't meet expectations, so I want to give a five-star review for the seamless and professional travel experience we received. Booking the hotels and excursions with Mery, working with Felipe before and during our stay, Julietta (Buenos Aires) and Eduardo (Calafate) as guides were the best, I could have hoped for plus all the drivers for transfers really made this a memorable vacation for us.

If you want to have an amazing stay in Argentina, take the advice from the professionals who live there. Looking forward to going back again one day. -KC

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Aug 31, 2023

Hi Keith,

Thanks for taking the time and leave us a detailed review!

I am glad to know that you enjoyed your visit to Argentina! And I hope your children are happy that they could visit the football stadiums :)
Our Guest Relation Team provides a very good service taking care of the details and of every problem during the trip that may arise, as you commented. Thanks for your trust!
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences!

I hope to see you planning a new travel soon!
Warm Regards,
Mery

Fantastic Patagonia Vacation for Four Friends
Patagonia | Feb 23 - Mar 4, 2020

John
John J.
Panama | Reviewed on Mar 05, 2020
Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination: 1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?,...
Read more

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:

1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?, and Freddy) were very good. Freddy in particular was very attentive and functioned almost as a 2nd tour guide rather than just a driver. He shared Mate with us, helped with lunch, and assisted us in navigating some rough terrain when we hiked to a waterfall near Lake Traful.
- Kawen Adventures was very responsive with including Rupert in our tours when his plans for fly fishing on 24 and 25 February did not work out.
- The gluten free lunch we requested through Mery was not provided for Patricia on the first day. Gabriela made the effort to ensure a gluten free lunch on Day 2, but the lunch providers need to improve their ability to respond to dietary restrictions in a creative way.
- The Design Suites hotel was comfortable and the restaurant at the hotel was very good. However, the rooms did not have good sound insulation, and the showers did not drain properly. The front desk staff were a bit surly and not very customer friendly.
- We thoroughly enjoyed all of the tours and activities in the Bariloche area, including strolling around town.
- The white water rafting was well organized and a fun day. Lack of changing or bathroom facilities at the shore where we began the trip was a challenge. The lunch provided was very nice.

2. El Calafate:
- The Esplendor Calafate Hotel was comfortable and had a good breakfast. The front desk staff was very helpful. We had to arrange our own laundry service in town as the hotel's clothes dryer was broken. I don't understand why the hotel could not have taken our laundry to a private facility, but this was a minor inconvenience. There was a problem with elevator floor not stopping at the same level as the corridor floor, which resulted in Carol tripping and falling. The hotel did take the elevator out of service, and fortunately Carol was not injured.
- The Perito Moreno Glacier tour was spectacular, and our guide Natalya was exceptional. She was fun, knowledgeable and responsive to our interests and requests. The itinerary incorrectly identified the meal to be provided as "breakfast". In fact, we ordered our box lunches to take with us from the hotel's kitchen.
- The bus trip from El Calafate to Puerto Natales was OK, but not the most comfortable bus we have experienced. The bus departed about 45 minutes late. The immigration and customs process to enter Chile was time consuming, and we waited in line outdoors in a very fierce wind.

3. Puerto Natales:
- The Weskar Lodge Hotel was cozy and comfortable, although the rooms are a bit small (challenging when you are traveling with luggage). The Ennos Restaurant in the Weskar Lodge is very good, as were the breakfasts. Nicole at the front desk was exceptionally helpful, and even adjusted the breakfast serving time to accommodate our schedule. They also were very helpful with arranging taxis, and coordinating the pick-up times with Patagonia Planet.
- We clearly did not receive the same level of personal service from Patagonia Planet that we enjoyed with Kawen Adventures and Huellas del sur. When we went to the pre-tour briefing on 29 February, Macerana of Patagonia Planet told us we would be in a group of seven (7) rather than with a private guide as per our itinerary. She also seemed to exaggerate the difficulty of the trek. We worked with Ines of Say Hueque while at the briefing and Patagonia Planet honored the commitment for a private tour.
- The vehicle that Patagonia Planet sent to pick us up at the airport appeared to be a personal vehicle and was too small for all our luggage (so we had to hold some bags on our laps).
- They did not provide the gluten free lunch that we had requested for Pat.
- They required that we travel to their office for the briefing rather than meet us at our hotel.
- It appeared that the first time they really paid attention to the requirements that you had arranged for us was when we showed up for the briefing on Saturday evening.
- The the trek in Torres del Paine National Park with Rosanna (our guide) went very well. Rosanna made adjustments to the pace, and Carol decided to stay at the "refugio" (where the cafe and bathrooms are) while Rupert, Pat and I continued. We did not make it all the way up the the lookout over the lagoon, but we made it onto the moraine. We were tired and it was getting late, so we decided to return. On the way back, Rosanna took us to a 2nd lookout behind the ranger station where we ate our lunch. We got back to the vehicle at about 6 p.m. We had a very good day. A little rain at the end, but otherwise the weather was very good (and not windy), although when we arrived at the lookout the clouds and fog was coming in and partially obscuring the 3 towers.
- Overall, Patagonia Planet seems more focused on the physical logistics of moving bodies to the Park, and not really focused on providing personal service and an experience matched to the needs of the client. That said, Rosanna was very attentive and accommodating to our needs and we had a great day.
- The tour of the Balmaceda & Serrano Glaciers was enjoyable, although a bit crowded due to the size of the group on the boat and on the trail. We very much enjoyed seeing the sea lions, and the interesting flora along the trail to the Serrano Glacier. The itinerary indicated that we needed to get a taxi to town to the 21 de Mayo office, but the Weskar front desk was able to call and confirm that they would pick us up at the hotel on the way to the dock.

4. Santiago de Chile:
- Luis, our driver, was great. It was nice that he did all the transfers for our stay.
- The Cumbres Lastarria Hotel was very luxurious and comfortable, and the staff very helpful. We had a great dinner at BocaNariz just a short walk from the hotel.

5. Regarding the entire vacation, we are very pleased with everything. The only significant issues have been that the tour providers did not provide the requested gluten free meals for Pat (although Kawen Adventures made an effort to provide a gluten free meal for Pat on the 2nd day), and the disconnect with Patagonia Planet regarding the private guided tour to Torres del Paine.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 09, 2020

Hi John,

Thanks for taking the time to write us your feedback!
As I said before, it is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in Chile to avoid any further inconvenience with other travelers; I will send the feedback to Patagonia Planet, and suppliers in Argentina too; and I´m sorry about the gluten-free meal.

It was very good to work for you and the group, planning your holidays.

I hope you keep choosing Say Hueque for further trips!
Best Regards,
Mery

Buenos Aires and Iguazu falls tour
Argentina | Nov 1 - Nov 7, 2019

Amy
Amy P.
Panama | Reviewed on Nov 09, 2019
The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that... Read more

The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that they used. Our tour guide Laura was friendly, warm, knowledgeable, and her English was perfect. I really liked the games and kid facts she incorporated into the tour. My only suggestion for improvement for Kim Kim and for Mery would be that they should recommend “kid friendly” itineraries and time schedules from the beginning...I really had to specifically ask for this rather than our agent suggesting things from the start. My experience using in Kim Kim for my trip in Ecuador was different in the sense that right from the start they made sure we had everything booked that was kid appropriate. No big deal this time around, as Mery was happy to help and was very flexible, and overall everything was excellent!!! Thank you!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Nov 12, 2019

Hi Amy,

Thanks for your feedback!

I am really happy to know that you had a great experience!

After 20 years of creating solo and group travels, we are really happy to start specifictly to work with family programs and your comments and your experience is really helpful to us! Thanks for your suggestion and also thanks for take time to be very specific about what you loved during your visit.

I hope you keep choosing Kim Kim you your trips!
Best Regards,
Mery

acatama trip
Chile | Oct 7 - Oct 18, 2019

L
lawrence p.
Canada | Reviewed on Oct 28, 2019
Edwuardo was good, at times a bit condescending. I think he needs to show more background info on the trips he guides in other words plants and animals. Trips were to short. Back to the hotel by 14:00. I paid a lot of money not to have short days. On one day we did the geyser basin plus the 10km hike that was to be schedule the next day. back to hotel by15:30. because of this I pointed out to my guide that I had an empty day. We ended doing a hike up this volcano. Again back early. Your... Read more

Edwuardo was good, at times a bit condescending. I think he needs to show more background info on the trips he guides in other words plants and animals. Trips were to short. Back to the hotel by 14:00. I paid a lot of money not to have short days. On one day we did the geyser basin plus the 10km hike that was to be schedule the next day. back to hotel by15:30. because of this I pointed out to my guide that I had an empty day. We ended doing a hike up this volcano. Again back early. Your rep. Santiago should have met me, not talk on the phone and give me a number to contact. You should REALLY stress with your clients in Chile not to lose their PDI and were to get a replacement. This will avoid challenges I had to put up with hotel manager in San Pedro(19% surcharge on hotel cost if I could not get one by the end of my stay)

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Nov 08, 2019
Hi Lawrence! Thanks for your feedback! Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
According your request, we arranged 10 days trekking in San Pedro de Atacama, with one of our best guides in the area, Eduardo.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America....
Read more

Hi Lawrence!

Thanks for your feedback!

Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
According your request, we arranged 10 days trekking in San Pedro de Atacama, with one of our best guides in the area, Eduardo.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America. We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.
I will give your feedback to our local supplier, to work in improve their experience in the area.

Regarding PDI, I sent you the copy same day that you lost it, thanks that our support team 24x7 it is always ready if a problem arises and we support operationally and in logistics in all destinations during your trip.

I hope that among this, you have had a great time in Chile!
I remain at your disposal for any other comment,
Warm Regards,
Mery

Trip to Argentina
Argentina | Sep 1 - Sep 6, 2019

Edlyn
Edlyn G.
Secaucus, NJ | Reviewed on Sep 11, 2019
Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It...
Read more

Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It seems like someone missed our reservation entirely since our hotel was also closed for business when we got there. Luckily, another hotel owned by the same company was available for us.
Tours and service after that was great. Noelia was with us during our tour to Perito Moreno. We loved she had lots of information about the area for us.
Private Service from Puerto Natales was a bit scary sometimes. A three hour long trip was done in two hours and 15 minutes. We were going FAST!
When we got to Santiago, the driver was not waiting where we were told. He didn't know he had to wait for us there. All got sorted after I called.
Hotel in Santiago was super convenient. Perfect way to finish; close to parks and restaurants.
We liked that we had a combination of full service hotels to smaller boutique ones. We liked that for the most part things were confirmed for us by Say Hueque before we had to do so.
Thank you Mery for helping us plan this amazing trip!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Sep 13, 2019

Hi Edlyn,

Thanks for the feedback!
It is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in El Calafate to avoid any further inconvenient with other travellers, this can not happen, thank you for let me know!
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences.

I hope you contact us in a next trip!
Regards,
Mery

Trip to Argentina
Argentina | Jun 30 - Jul 5, 2019

D
Darla M.
Saint Paul, MN | Reviewed on Jul 19, 2019

The entire kimkim team was fantastic! We had several flight delays and changes and could not have been more impressed by the support provided by Mery, our drivers and our tour guides to quickly and seamlessly resolve any issues with the airlines. Knowing we had a team behind us we could depend on was an added bonus.

Our guide, Manuel, in Iguazu was terrific!

I cannot recommend kimkim enough and will reach out to the group first as we begin planning or next journey.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jul 19, 2019

Hi Darla,
Thanks for your review!
I am really happy to know that you had a great experience and also that all the flights problems were solved in time. It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences!
I hope to see you planning a new travel soon!
Warm Regards,
Mery

Norte Grande/Norte Chico trip
Chile | Jun 9 - Jun 27, 2019

Stanley
Stanley W.
Santa Fe, NM | Reviewed on Jul 01, 2019
Chile is an outstanding travel experience. I have traveled extensively in the world and I believe the country of Chile is one of the best. The scenery is stunning and the people are warm and friendly. My wife and I returned from a three week trip yesterday and are basking in the afterglow.
Our guide and driver in the Santiago and the Elqui valley areas were Alejandro and Luis. There can be no better guide than Alejandro with Senderos Nativos and no better driver than Luis.
Alejandro is a...
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Chile is an outstanding travel experience. I have traveled extensively in the world and I believe the country of Chile is one of the best. The scenery is stunning and the people are warm and friendly. My wife and I returned from a three week trip yesterday and are basking in the afterglow.
Our guide and driver in the Santiago and the Elqui valley areas were Alejandro and Luis. There can be no better guide than Alejandro with Senderos Nativos and no better driver than Luis.
Alejandro is a personable individual whom I immediately felt comfortable with on an interpersonal level. I feel privileged to be shown the country of Chile by a person of his stature. He is brilliant in his knowledge of all aspects of Chilean culture, history, flora, fauna, and landscape etc. Luis is likewise easy to get to know and is extremely efficient and dependable. He has raised the level of driving to an art and I never once felt uncomfortable with him behind the wheel.
Travel to the Atacama area is a must. It is a travel experience that is singularly unique and powerful.
Our guide and driver in this area was Javier with Huellas del Desierto. Like the two individuals just mentioned, he is easy to communicate with and is completely knowledgeable of the Atacama area. He went above and beyond to make our experience in San Pedro both fun and informative. He is a professional in every sense of the word.
Our guide in Valparaiso was April who was perfect in every sense. Valparaiso is another must visit travel destination. April brought the city alive in a manner that would have been impossible without her.
Mery ( primarily) and Daiana (backup) worked hard to make our travel experience happen the way I wanted. Mery was critical to the success of the trip and she came through perfectly. Daiana also provided assistance at critical moments. Everything that was arranged happened as planned and occurred like clockwork. I have friends and family considering a trip to Chile and Argentina and I would not hesitate to recommend either one of them for travel assistance.
All of these individuals are complete professionals and are excellent at their respective skills. I have never written a review before but I can honestly say if you are planning a trip to Chile and/or Argentina, you can have complete trust and confidence in them to provide an unforgettable first rate travel experience.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jul 03, 2019

Hi Stan,
As I have commented to you before, I really happy to know that you had an amazing trip and thank you very much for your words!!
I will send this to our local representatives in Chile to let them know that you had a very good experience :)
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences, and we understand your expectations were fully satisfied.
I hope to have the opportunity to help you, or to your family and friends, in a future adventure.
Thank you again for take the time to write us and share this review!
Have a great time,
Warm Regards,
Mery