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active 16 hours ago

Mery Morelli

My name is Mery and I define myself as a traveling soul. I really love this beautiful country which has to offer so many highlights such as the North with its Andean culture and colorful mountains; the Northeast with its amazing Iguazu Falls; the South “La Patagonia”, with the snowed mountains, glaciers and landscapes, perfect for trekking lovers and of course its capital, Buenos Aires, a multicultural and eclectic city.
I will be glad to assist you in everything you need to know about Argentina and surroundings, to make your trip a full experience!

What places and activities do you specialize in?

"I like to recommend the active tourism, there are different options with different difficulty, it does not means that active has to be hard. I mean that I recommend the philosophy of "out of the beaten track" and explore every destination in-depth."

How did you get involved in travel?

"I started to study tourism as the majority people of the career, to be the best traveller, know about destinations and work travelling. After that I was in love of the possibility to help other people with their trips! As an expert in tourism I feel that is an honor to help to people to get the best experience in their trips!"

Please share a unique travel experience you will never forget.

"I love trekking! I have 2 favourite trips! One in Spain, making the St James way, walking during one month and meeting people from all around the world; and other very close, here in Argentina, in El Chaltén. El Chaltén, is the trekking capital in Argentina, and there are so many paths to make that you can enojoy every day that you spend in that places located between montains."

Mery is part of the following groups: Patagonia Travel Agents, Chile Travel Agents, Argentina Travel Agents
Top itineraries and travel advice

Recent trip reviews for Mery

Fantastic Patagonia Vacation for Four Friends
Patagonia | Feb 23 - Mar 4, 2020

John
John J.
Panama | Reviewed on Mar 06, 2020

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:

1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?,... read more

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:

1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?, and Freddy) were very good. Freddy in particular was very attentive and functioned almost as a 2nd tour guide rather than just a driver. He shared Mate with us, helped with lunch, and assisted us in navigating some rough terrain when we hiked to a waterfall near Lake Traful.
- Kawen Adventures was very responsive with including Rupert in our tours when his plans for fly fishing on 24 and 25 February did not work out.
- The gluten free lunch we requested through Mery was not provided for Patricia on the first day. Gabriela made the effort to ensure a gluten free lunch on Day 2, but the lunch providers need to improve their ability to respond to dietary restrictions in a creative way.
- The Design Suites hotel was comfortable and the restaurant at the hotel was very good. However, the rooms did not have good sound insulation, and the showers did not drain properly. The front desk staff were a bit surly and not very customer friendly.
- We thoroughly enjoyed all of the tours and activities in the Bariloche area, including strolling around town.
- The white water rafting was well organized and a fun day. Lack of changing or bathroom facilities at the shore where we began the trip was a challenge. The lunch provided was very nice.

2. El Calafate:
- The Esplendor Calafate Hotel was comfortable and had a good breakfast. The front desk staff was very helpful. We had to arrange our own laundry service in town as the hotel's clothes dryer was broken. I don't understand why the hotel could not have taken our laundry to a private facility, but this was a minor inconvenience. There was a problem with elevator floor not stopping at the same level as the corridor floor, which resulted in Carol tripping and falling. The hotel did take the elevator out of service, and fortunately Carol was not injured.
- The Perito Moreno Glacier tour was spectacular, and our guide Natalya was exceptional. She was fun, knowledgeable and responsive to our interests and requests. The itinerary incorrectly identified the meal to be provided as "breakfast". In fact, we ordered our box lunches to take with us from the hotel's kitchen.
- The bus trip from El Calafate to Puerto Natales was OK, but not the most comfortable bus we have experienced. The bus departed about 45 minutes late. The immigration and customs process to enter Chile was time consuming, and we waited in line outdoors in a very fierce wind.

3. Puerto Natales:
- The Weskar Lodge Hotel was cozy and comfortable, although the rooms are a bit small (challenging when you are traveling with luggage). The Ennos Restaurant in the Weskar Lodge is very good, as were the breakfasts. Nicole at the front desk was exceptionally helpful, and even adjusted the breakfast serving time to accommodate our schedule. They also were very helpful with arranging taxis, and coordinating the pick-up times with Patagonia Planet.
- We clearly did not receive the same level of personal service from Patagonia Planet that we enjoyed with Kawen Adventures and Huellas del sur. When we went to the pre-tour briefing on 29 February, Macerana of Patagonia Planet told us we would be in a group of seven (7) rather than with a private guide as per our itinerary. She also seemed to exaggerate the difficulty of the trek. We worked with Ines of Say Hueque while at the briefing and Patagonia Planet honored the commitment for a private tour.
- The vehicle that Patagonia Planet sent to pick us up at the airport appeared to be a personal vehicle and was too small for all our luggage (so we had to hold some bags on our laps).
- They did not provide the gluten free lunch that we had requested for Pat.
- They required that we travel to their office for the briefing rather than meet us at our hotel.
- It appeared that the first time they really paid attention to the requirements that you had arranged for us was when we showed up for the briefing on Saturday evening.
- The the trek in Torres del Paine National Park with Rosanna (our guide) went very well. Rosanna made adjustments to the pace, and Carol decided to stay at the "refugio" (where the cafe and bathrooms are) while Rupert, Pat and I continued. We did not make it all the way up the the lookout over the lagoon, but we made it onto the moraine. We were tired and it was getting late, so we decided to return. On the way back, Rosanna took us to a 2nd lookout behind the ranger station where we ate our lunch. We got back to the vehicle at about 6 p.m. We had a very good day. A little rain at the end, but otherwise the weather was very good (and not windy), although when we arrived at the lookout the clouds and fog was coming in and partially obscuring the 3 towers.
- Overall, Patagonia Planet seems more focused on the physical logistics of moving bodies to the Park, and not really focused on providing personal service and an experience matched to the needs of the client. That said, Rosanna was very attentive and accommodating to our needs and we had a great day.
- The tour of the Balmaceda & Serrano Glaciers was enjoyable, although a bit crowded due to the size of the group on the boat and on the trail. We very much enjoyed seeing the sea lions, and the interesting flora along the trail to the Serrano Glacier. The itinerary indicated that we needed to get a taxi to town to the 21 de Mayo office, but the Weskar front desk was able to call and confirm that they would pick us up at the hotel on the way to the dock.

4. Santiago de Chile:
- Luis, our driver, was great. It was nice that he did all the transfers for our stay.
- The Cumbres Lastarria Hotel was very luxurious and comfortable, and the staff very helpful. We had a great dinner at BocaNariz just a short walk from the hotel.

5. Regarding the entire vacation, we are very pleased with everything. The only significant issues have been that the tour providers did not provide the requested gluten free meals for Pat (although Kawen Adventures made an effort to provide a gluten free meal for Pat on the 2nd day), and the disconnect with Patagonia Planet regarding the private guided tour to Torres del Paine.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 09, 2020

Hi John,

Thanks for taking the time to write us your feedback!
As I said before, it is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in Chile to avoid any further inconvenience with other travelers; I will send the feedback to Patagonia Planet, and suppliers in Argentina too; and I´m sorry about the gluten-free meal.

It was very good to work for you and the group, planning your holidays.

I hope you keep choosing Say Hueque for further trips!
Best Regards,
Mery

Buenos Aires and Iguazu falls tour
Argentina | Nov 1 - Nov 7, 2019

Amy
Amy P.
Panama | Reviewed on Nov 09, 2019

The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that... read more

The trip to Argentina was incredible! Such convenience of having all of our transport coordinated for us. We loved the tango dinner show experience and our tour of Buenos Aires was fantastic. They accommodated the needs of my kids by scheduling us an earlier dinner tango show and a van service for our city tour which made sightseeing much easier for our family. Everything coordinated for us in Iguazu was excellent as well. I really liked Say Heque which was the tour company in Argentina that they used. Our tour guide Laura was friendly, warm, knowledgeable, and her English was perfect. I really liked the games and kid facts she incorporated into the tour. My only suggestion for improvement for Kim Kim and for Mery would be that they should recommend “kid friendly” itineraries and time schedules from the beginning...I really had to specifically ask for this rather than our agent suggesting things from the start. My experience using in Kim Kim for my trip in Ecuador was different in the sense that right from the start they made sure we had everything booked that was kid appropriate. No big deal this time around, as Mery was happy to help and was very flexible, and overall everything was excellent!!! Thank you!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Nov 12, 2019

Hi Amy,

Thanks for your feedback!

I am really happy to know that you had a great experience!

After 20 years of creating solo and group travels, we are really happy to start specifictly to work with family programs and your comments and your experience is really helpful to us! Thanks for your suggestion and also thanks for take time to be very specific about what you loved during your visit.

I hope you keep choosing Kim Kim you your trips!
Best Regards,
Mery

acatama trip
Chile | Oct 7 - Oct 18, 2019

L
lawrence p.
Canada | Reviewed on Oct 28, 2019

Edwuardo was good, at times a bit condescending. I think he needs to show more background info on the trips he guides in other words plants and animals. Trips were to short. Back to the hotel by 14:00. I paid a lot of money not to have short days. On one day we did the geyser basin plus the 10km hike that was to be schedule the next day. back to hotel by15:30. because of this I pointed out to my guide that I had an empty day. We ended doing a hike up this volcano. Again back early. Your... read more

Edwuardo was good, at times a bit condescending. I think he needs to show more background info on the trips he guides in other words plants and animals. Trips were to short. Back to the hotel by 14:00. I paid a lot of money not to have short days. On one day we did the geyser basin plus the 10km hike that was to be schedule the next day. back to hotel by15:30. because of this I pointed out to my guide that I had an empty day. We ended doing a hike up this volcano. Again back early. Your rep. Santiago should have met me, not talk on the phone and give me a number to contact. You should REALLY stress with your clients in Chile not to lose their PDI and were to get a replacement. This will avoid challenges I had to put up with hotel manager in San Pedro(19% surcharge on hotel cost if I could not get one by the end of my stay)

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Nov 08, 2019

Hi Lawrence!

Thanks for your feedback!

Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
According your request, we arranged 10 days trekking in San Pedro de Atacama, with one of our best guides in the area, Eduardo.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America.... read more

Hi Lawrence!

Thanks for your feedback!

Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
According your request, we arranged 10 days trekking in San Pedro de Atacama, with one of our best guides in the area, Eduardo.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America. We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.
I will give your feedback to our local supplier, to work in improve their experience in the area.

Regarding PDI, I sent you the copy same day that you lost it, thanks that our support team 24x7 it is always ready if a problem arises and we support operationally and in logistics in all destinations during your trip.

I hope that among this, you have had a great time in Chile!
I remain at your disposal for any other comment,
Warm Regards,
Mery

Trip to Argentina
Argentina | Sep 1 - Sep 6, 2019

Edlyn
Edlyn G.
Secaucus, NJ | Reviewed on Sep 11, 2019

Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It... read more

Considering how packed our schedule was for this trip, things ran smoothly. Service by Marcela in Buenos Aires was amazing. Thank goodness for her because we didn't know about the weight limits in our carry on to fly to El Calafate. Tour around Buenos Aires with Nicolas was fun. It was nice that we were the first to get picked up so we could talk about other things that interested us about Argentina
There was a small hiccup when we got to El Calafate and nobody was there to pick us up. It seems like someone missed our reservation entirely since our hotel was also closed for business when we got there. Luckily, another hotel owned by the same company was available for us.
Tours and service after that was great. Noelia was with us during our tour to Perito Moreno. We loved she had lots of information about the area for us.
Private Service from Puerto Natales was a bit scary sometimes. A three hour long trip was done in two hours and 15 minutes. We were going FAST!
When we got to Santiago, the driver was not waiting where we were told. He didn't know he had to wait for us there. All got sorted after I called.
Hotel in Santiago was super convenient. Perfect way to finish; close to parks and restaurants.
We liked that we had a combination of full service hotels to smaller boutique ones. We liked that for the most part things were confirmed for us by Say Hueque before we had to do so.
Thank you Mery for helping us plan this amazing trip!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Sep 13, 2019

Hi Edlyn,

Thanks for the feedback!
It is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in El Calafate to avoid any further inconvenient with other travellers, this can not happen, thank you for let me know!
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences.

I hope you contact us in a next trip!
Regards,
Mery

Trip to Argentina
Argentina | Jun 30 - Jul 5, 2019

D
Darla M.
Saint Paul, MN | Reviewed on Jul 19, 2019

The entire kimkim team was fantastic! We had several flight delays and changes and could not have been more impressed by the support provided by Mery, our drivers and our tour guides to quickly and seamlessly resolve any issues with the airlines. Knowing we had a team behind us we could depend on was an added bonus.

Our guide, Manuel, in Iguazu was terrific!

I cannot recommend kimkim enough and will reach out to the group first as we begin planning or next journey.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jul 19, 2019

Hi Darla,
Thanks for your review!
I am really happy to know that you had a great experience and also that all the flights problems were solved in time. It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences!
I hope to see you planning a new travel soon!
Warm Regards,
Mery

Norte Grande/Norte Chico trip
Chile | Jun 9 - Jun 27, 2019

Stanley
Stanley W.
Santa Fe, NM | Reviewed on Jul 01, 2019

Chile is an outstanding travel experience. I have traveled extensively in the world and I believe the country of Chile is one of the best. The scenery is stunning and the people are warm and friendly. My wife and I returned from a three week trip yesterday and are basking in the afterglow.
Our guide and driver in the Santiago and the Elqui valley areas were Alejandro and Luis. There can be no better guide than Alejandro with Senderos Nativos and no better driver than Luis.
Alejandro is a... read more

Chile is an outstanding travel experience. I have traveled extensively in the world and I believe the country of Chile is one of the best. The scenery is stunning and the people are warm and friendly. My wife and I returned from a three week trip yesterday and are basking in the afterglow.
Our guide and driver in the Santiago and the Elqui valley areas were Alejandro and Luis. There can be no better guide than Alejandro with Senderos Nativos and no better driver than Luis.
Alejandro is a personable individual whom I immediately felt comfortable with on an interpersonal level. I feel privileged to be shown the country of Chile by a person of his stature. He is brilliant in his knowledge of all aspects of Chilean culture, history, flora, fauna, and landscape etc. Luis is likewise easy to get to know and is extremely efficient and dependable. He has raised the level of driving to an art and I never once felt uncomfortable with him behind the wheel.
Travel to the Atacama area is a must. It is a travel experience that is singularly unique and powerful.
Our guide and driver in this area was Javier with Huellas del Desierto. Like the two individuals just mentioned, he is easy to communicate with and is completely knowledgeable of the Atacama area. He went above and beyond to make our experience in San Pedro both fun and informative. He is a professional in every sense of the word.
Our guide in Valparaiso was April who was perfect in every sense. Valparaiso is another must visit travel destination. April brought the city alive in a manner that would have been impossible without her.
Mery ( primarily) and Daiana (backup) worked hard to make our travel experience happen the way I wanted. Mery was critical to the success of the trip and she came through perfectly. Daiana also provided assistance at critical moments. Everything that was arranged happened as planned and occurred like clockwork. I have friends and family considering a trip to Chile and Argentina and I would not hesitate to recommend either one of them for travel assistance.
All of these individuals are complete professionals and are excellent at their respective skills. I have never written a review before but I can honestly say if you are planning a trip to Chile and/or Argentina, you can have complete trust and confidence in them to provide an unforgettable first rate travel experience.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jul 03, 2019

Hi Stan,
As I have commented to you before, I really happy to know that you had an amazing trip and thank you very much for your words!!
I will send this to our local representatives in Chile to let them know that you had a very good experience :)
It is the main goal of Say Hueque with Kim Kim to create the best Travel Experiences, and we understand your expectations were fully satisfied.
I hope to have the opportunity to help you, or to your family and friends, in a future adventure.
Thank you again for take the time to write us and share this review!
Have a great time,
Warm Regards,
Mery

Best Treks in Patagonia
Patagonia | May 3 - May 7, 2019

K
Kate D.
Australia | Reviewed on May 09, 2019

All came together well. Guides were very knowledgeable and had a sense of humour which is always a bonus. Mery had everything planned and organized. Thank you 😊

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on May 27, 2019

Hi Kate!

Thanks for your feedback! It is great to know that you had a wonderful time in Patagonia and everything went well as planned!

I hope you contact us in a next adventure!
Regards,
Mery

Torres del Paine
Chile | Apr 15 - Apr 19, 2019

P
perry c.
Canada | Reviewed on May 08, 2019

The first two nights of the trip were terrible. Our original campsites were indiscriminately closed without warning. As a result all the campers were forced to use the facilities of much smaller refugios, which were inadequate for the number of people. We were herded in and out of the eating areas like cattle, with strict time limits for consuming our meals.

Furthermore, I was dramatically overcharged compared to other people in my group who booked directly with the tour operator, Chile... read more

The first two nights of the trip were terrible. Our original campsites were indiscriminately closed without warning. As a result all the campers were forced to use the facilities of much smaller refugios, which were inadequate for the number of people. We were herded in and out of the eating areas like cattle, with strict time limits for consuming our meals.

Furthermore, I was dramatically overcharged compared to other people in my group who booked directly with the tour operator, Chile Nativo. I was charged approximately $2500 US, including KimKim's fee, while others in my group paid approximately $1700 US!! I have requested a refund and will not use or recommend KimKim's services to my social network unless I am properly reimbursed. This is very unprofessional.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on May 28, 2019

Hi Perry,

Thanks for your feedback.
Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
Torres del Paine is a unique and exclusive place in South America that gives the opportunity to connect with the environment and spectacular landscapes.
In remote places like Torres del Parque National Park is, and in this kind of adventures, and at this time of the year (almost... read more

Hi Perry,

Thanks for your feedback.
Say Hueque stands out as a leader in local operator for more than 20 years, and our main goal is to create and to offer to our passengers a personal and authentic Experience.
Torres del Paine is a unique and exclusive place in South America that gives the opportunity to connect with the environment and spectacular landscapes.
In remote places like Torres del Parque National Park is, and in this kind of adventures, and at this time of the year (almost winter for this area), the climate can not be the best to visit it, but it gives you the authentic feeling to be the only group at the park, and avoid the crowd that you can find during summer.
We trust deeply in our guides and in what they consider that is the best for the group during these multi-days treks.
I sincerely hope that in spite of the weather and of not luxury refuges, you enjoyed an amazing place like Torres del Paine is.
Also keep in mind that when making a reservation through SAY HUEQUE, with all the services, you will receive a high level customer service that you would not expect when booking as individual services. We have experience in travel planning and custom itinerary design, we support 24x7 throughout the trip if any problem arises, we support operationally and in logistics in all destinations during your trip and we have the benefits of continuous and long-term investment to ensure a competitive pricing environment, while we work with the best partners, hotels and possible guides to ensure the perfect trip.
From our side we worked hard to do everything humanly possible for giving you the chance to have a memorable experience in our beautiful South America. We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.

Best Regards,
Mery

Wonders of Chile - 14 Days
Chile | Apr 21 - May 5, 2019

S
Sherwin B.
New Zealand | Reviewed on May 08, 2019

This was my first time in South America and Chile, and also my first time as a solo traveler. Mery put together a fantastic and thorough 15 day itinerary for me in Chile covering all the highlights and more that I had not thought off. I am grateful and privileged to have covered so much of Chile in such a short amount of time. All credit for this goes to Mery and her team.

The tours that were arranged were on-time, professional and very informative. The guides, whilst mainly catering to... read more

This was my first time in South America and Chile, and also my first time as a solo traveler. Mery put together a fantastic and thorough 15 day itinerary for me in Chile covering all the highlights and more that I had not thought off. I am grateful and privileged to have covered so much of Chile in such a short amount of time. All credit for this goes to Mery and her team.

The tours that were arranged were on-time, professional and very informative. The guides, whilst mainly catering to Spanish speaking passengers, also took the time and patience to explain the same to me in English.

I was also impressed with the accommodation that was booked, it felt like someone had really thought about the location and quality of the places. The accommodation in the various towns/cities was centrally located, close to shops and restaurants and very comfortable.

The highlights of the trip were the San Pedro de Atacama desert (would recommend the Altiplanics Lake tours, Laguna Cejar, Moon Valley tour & the Night Sky tour) which has so many varying and unique landscapes. Patagonia including the Torres del Paine national park and Balmaceda/Serrano glaciers are a must see, these are truly spectacular.

Overall a very well organised and thought out trip, that exceeded my expectations. Thank you for putting this together and ensuring I had a great experience. Would not hesitate to recommend kimkim/Say Hueque again.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on May 27, 2019

Hola Sherwin!

Thanks for your feedback! It is great to know that everything went well as planned!
Also thanks for take time to be very specific about what you loved during your visit :)
It is really good to me to know that your first experience as Solo traveler was fantastic!

I hope to see you planning a new travel soon!
Warm Regards,
Mery

Trip to Chile
Chile | Mar 12 - Mar 25, 2019

Jose Mario
Jose Mario V.
Puerto Rico | Reviewed on Apr 02, 2019

With the help of Mery, I had a wonderful time in Patagonia. She planned a 14day trip of trekking in Patagonia and suggested locations I had not considered that ended up being incredible. El Chaltén, Argentina, was a wonderful addition to my original plans and I would have not discovered this wonderful town if not for Mery. She and her team at Say hueque deserve all the credit for my visit to the Argentine side of Patagonia being a success. Mery also booked a guided trek of Torres del Paine... read more

With the help of Mery, I had a wonderful time in Patagonia. She planned a 14day trip of trekking in Patagonia and suggested locations I had not considered that ended up being incredible. El Chaltén, Argentina, was a wonderful addition to my original plans and I would have not discovered this wonderful town if not for Mery. She and her team at Say hueque deserve all the credit for my visit to the Argentine side of Patagonia being a success. Mery also booked a guided trek of Torres del Paine National Park, Chile, with Chile Nativo that was incredible. The park itself is one of the most beautiful places I have ever seen. But the treks were great in large part because of my guide Josefa aka Pepa. She was incredibly nice, helpful, and knowledgeable about the park and Patagonia in general. I am so greatful to have had her as my guide, she did an amazing job. Thank you Mery, Pepa, and kimkim for making my trip to Patagonia a success!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Apr 06, 2019

Hi Jose,

Thanks for your feedback!! I am glad to know that you had a good experience travelling with us! Thanks for take time to make a review with to many details :) I will send the comments to Pepa!
I hope this has been a very good start of year for you!

I hope you trust in us in a next adventure!
Warm Regards,
Mery

Santiago Chile
Chile | Feb 27 - Mar 1, 2019

K
Katie A.
| Reviewed on Mar 11, 2019

Really enjoyed the trip that Mery coordinated. Drivers were very professional (some spoke only Spanish and some were fluent in English- all were fabulous and went out of their way to make sure we had the best experience). Note, be very specific with your wishes if you don’t want to take a long (South American style) lunch and would rather finish up earlier in the day. Sometimes a late afternoon vineyard tour and tasting makes for a sleepy evening. We had some last minute schedule changes... read more

Really enjoyed the trip that Mery coordinated. Drivers were very professional (some spoke only Spanish and some were fluent in English- all were fabulous and went out of their way to make sure we had the best experience). Note, be very specific with your wishes if you don’t want to take a long (South American style) lunch and would rather finish up earlier in the day. Sometimes a late afternoon vineyard tour and tasting makes for a sleepy evening. We had some last minute schedule changes and the team went above and beyond to accommodate our requests. Would definitely go through kimkim again!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 12, 2019

Hi Katie,

Thanks for your feedback! I am glad that you had a good time in Santiago and you could taste their wines! I hope the rest of your trip goes extraordinary!

Warm Regards,
Mery

Trip to Chile
Chile | Dec 13 - Dec 31, 2018

Annabel
Annabel S.
Fair Lawn, NJ | Reviewed on Jan 02, 2019

We had an incredible trip. Everything went smoothly, we were met and picked up promptly at every location/airport etc. The guides were good especially James? on the half day tour of Santiago and Ozzie (Ozwaldo) on the half day Altiplanics Lagoon Trip in Atacama Desert. The street art and painted houses in Valpariso were interesting , Vina Del Mar was not.
I would highly recommend the drive we took from Puerto Montt through part of the lake district to Bariloche, while Bariloche is very... read more

We had an incredible trip. Everything went smoothly, we were met and picked up promptly at every location/airport etc. The guides were good especially James? on the half day tour of Santiago and Ozzie (Ozwaldo) on the half day Altiplanics Lagoon Trip in Atacama Desert. The street art and painted houses in Valpariso were interesting , Vina Del Mar was not.
I would highly recommend the drive we took from Puerto Montt through part of the lake district to Bariloche, while Bariloche is very touristy and commercialized the scenery around it is breath taking.
Our accommodations were all good especially as we were on a budget. It would have been nice to have had an early check in at San Pedro Atacama Hotel as we had been travelling since 3 AM and had arrived at the hotel at 10:30 AM and had to wait until 2 PM to check in. This was NOT disastrous but it would have been great to get into the room earlier.
The small hotel in Francis Drake in Porto Natales was really lovely and comfortable and the people there very sweet and accommodating.
The mix up with our final hotel in Santiago was unfortunate but Mery took care of it the moment we contacted her and it all worked out very nicely in the end.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2019

Hi Annabel!

Thanks for your feedback and to take your time to do it! we are glad to know that you had a good experience travelling with us!
It is important to us to improve our services through the feedbacks of our travellers. Thanks for the details of the good comments, and also we are glad that you contacted us very fast to solve the inconvenience in the hotel in Santiago.

I hope you trust in us in a next adventure!
Regards,
Mery