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Say Hueque

We are explorers – We are passionate – We are nature enthusiasts

In 1999, based on personal travel, dreams and passion Say Hueque Journeys was born! We are a travel company based in Argentina that creates sustainable and immersive travel experiences focused on connecting travelers with nature and our local communities.

We craft each and every one of our trips using local knowledge and the highest international standards, and that’s how we gained recognition from the most reputable travel sources in the industry. (National Geographic, The New York Times, Lonely Planet, Travel & Leisure, CNN to name a few…)

As local experts, and professional travelers, we know our region as if it was our own backyard, so we are able to design your dream journey, according to your style and budget. We don’t only work with the most exclusive properties but we are also very familiar with small boutique hotels, charming B&Bs, and the coziest boutique hotels.

We know how to visit the Perito Moreno Glacier in order to avoid crowds, when to trek in Torres del Paine for intimate experience with the Patagonian mountains and what time of day to visit Iguazú Falls to enjoy the best day-light and a personal encounter with this wonder of nature.

Compensating carbon emissions, operating plastic-free trips and committing to local communities is how we are leading to a more sustainable, responsible and meaningful way of exploring Argentina and Chile.

Say Hueque is part of the following groups: Argentina Travel Agents, Chile Travel Agents, Patagonia Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Say Hueque

Not happy with trip. Booked kimkim trip with...
Patagonia | Jan 27 - Feb 1, 2026

H
harish p.
Dallas, TX | Reviewed on Feb 01, 2026
Not happy with trip.
Booked kimkim trip with premium price for personilized trip experience. But found out that the whole trip was shared with 20-30 other people. It was not a pleasant experience at all. Will not go back to kimkim.
Read more

Not happy with trip.
Booked kimkim trip with premium price for personilized trip experience. But found out that the whole trip was shared with 20-30 other people. It was not a pleasant experience at all. Will not go back to kimkim.

Activity Reviews
Full-Day Safari Azul to Perito Moreno Glacier
Full-Day Safari Azul to Perito Moreno Glacier
El Calafate

It was a shared trip and have to be with another 30 people. Did not enjoy it.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Lago del Desierto: Boat trip and Trekking
Full-Day Lago del Desierto: Boat trip and Trekking
El Chaltén

It was shared trip so we have to wait for another 15 people for whole day. Not expecting this kind of trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Feb 03, 2026
Dear Harish, Thank you for sharing your feedback with us. We truly value hearing from our guests, as it helps us ensure our services align with their expectations. We were surprised to receive your 1-star review, as we remained in close contact throughout your journey, and no concerns were raised with us at the time. While the services provided were exactly as outlined in your planning documents and final vouchers—where they were listed as shared—we truly regret that this led to a negative... Read more

Dear Harish,

Thank you for sharing your feedback with us. We truly value hearing from our guests, as it helps us ensure our services align with their expectations.

We were surprised to receive your 1-star review, as we remained in close contact throughout your journey, and no concerns were raised with us at the time.

While the services provided were exactly as outlined in your planning documents and final vouchers—where they were listed as shared—we truly regret that this led to a negative experience for you.

We would like to clarify the details regarding your arrangements. The services confirmed for your itinerary were shared group tours, as outlined during the booking process. Furthermore, the final travel documents and vouchers sent prior to your arrival also specified that these were shared services. At no point during our communication or in the documentation provided were these tours described as private.

Had we been made aware of your preference for private services while you were in Patagonia, we would have been more than happy to offer an upgrade to private tours, subject to availability and cost adjustments, to better suit your expectations.

Regarding the navigations in El Calafate and El Chaltén (specifically the Perito Moreno crossing and the Vespignani Glacier viewpoint), please note that these are operated by specialized local providers. Due to the unique nature of these routes, these vessels accommodate a larger number of travelers and are not operated as private charters unless specifically requested in advance.

We sincerely regret if there was any personal misunderstanding regarding the privacy of these tours. Our goal is always to provide a seamless experience, and I am sorry to hear that this aspect did not meet your expectations.

We truly hope that despite this, the breathtaking landscapes of Patagonia left you with wonderful memories.
Warm regards from Buenos Aires,
Mery

Last minute, amazing trip to Argentina!
Argentina | Dec 28 - Jan 6, 2026

Judy
Judy R.
Newark, NJ | Reviewed on Jan 22, 2026
While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it... Read more

While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it was no small feat to book all these flights, accommodations and tours, and we totally appreciate her efforts. Shout outs to Gerado who expertly trekked with us to a glaciar lagoon (Glacier Sur), Hector at Iguazu Falls/Argentinian side, who stepped in last minute and was happy to share every single detail about this incredible World Heritage Site, and also Martin, who enthusiastically escorted us to local tango halls, delivering a true sense of Buenos Aires culture. Still, know that all the guides were exceptionally engaging and knowledgable. Depending on how you like to travel, we'd highly recommend kimkim for your next trip~Thank you!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 23, 2026

Hi Judy,
Thank you very much for this incredible & complete feedback! I am really happy to know you had a great trip in Argentina. It was really nice to help you with this amazing adventure :)
I hope to see you planning a new trip to SouthAmerica soon.
Warm Regards,
Mery

Argentina and Brazil Adventures
Argentina | Jan 12 - Jan 19, 2026

Chauncey
Chauncey H.
Fitchburg, WI | Reviewed on Jan 20, 2026
Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and... Read more

Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and neighborhood of every location. Lots of opportunities for dialogue, questions, and experiences were provided. The time flew by and really helped to familiarize us with this beautiful city. Additionally, Natalie, provided numerous recommendations for restaurants, museums, and shopping opportunities to visit later.

Our driver, Michelle, was incredibly competent. She navigated the city as an expert, getting us safely to each location, slowing past 'drive-by' sites, and accommodating quick nearby 'add-on' sites.
Equally complicated was our adventures at Iguazu Falls on the Argentina and Brazil sides. Our guides were very knowledgeable of the falls and rainforest, and gave us lots of time explore and take photos. We did a boat trip to the falls, which was an adrenaline rush, and an authentic Brazilian lunch were unexpected additions that were incredible.
What an incredible team and completely enjoyable experience!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 20, 2026

Hi Chauncey,

Thanks for your feedback! I love to see that you had a great time during your trip :)
I will send your comments to Natalie, Michelle, and Milagros.

We hope to see you soon in South America again.
Thanks for your trust! :)
Cheers from Buenos Aires,
Mery

An unforgettable experience thanks to Mica and the entire team!
Argentina | Nov 13 - Nov 20, 2025

Belen
Belen J.
Ecuador | Reviewed on Jan 08, 2026
From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect. When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us,... Read more

From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect.

When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us, and even talked about music and Argentine rock her recommendations were amazing. She truly made us feel at home.

The drivers who took us around were also wonderful. The entire SayHueque team made us feel like Buenos Aires was our home, and that made all the difference. They were always checking in, suggesting places to visit, and making sure everything went perfectly.

The tours were unforgettable. Our biking tour guide Patricio (he was the best!) introduced us to mate for the first time, shared local stories, and made us feel like true locals. We had so much fun! The bikes were really good too, we even got luck and got to ride on a Bamboo bike. The next day, Agostina surprised us again with an amazing walking tour full of history, fun facts, interesting songs related to the “Porteño culture” and great suggestions. We left completely amazed. Even with a huge surprise for my husband who was looking for a tshirt of a local argentine show from 30 years ago, and they were still able to do their magic!!

And to end our trip on the highest note: a tango dinner show. Front-row seats, delicious wine, incredible food, it was magical!

Thank you, Mica, and thank you to the entire team, for making this trip truly special. We came back happy, grateful, and already wanting to return and explore the rest of this magical country. 💙

Big hugs from the middle of the world,
Daniel & Suki

Hotel Review
Dazzler by Wyndham Buenos Aires Palermo
Buenos Aires

Lovely location, walking distance to many things!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Bike Tour through the North of the City
Half-Day Bike Tour through the North of the City
Buenos Aires

It was a chill ride around the city, the locations were amazing and our guide was great!

Quality of Experience
Half-Day Buenos Aires Walking Tour (South)
Half-Day Buenos Aires Walking Tour (South)
Buenos Aires

Agos was an amazing guide too! We went to amazing locations, not just phisical landmarks but also understanding the heart of the Buenos Aires culture :)

Quality of Experience
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires

It was a group tour. Everyone was very nice, including the staff and the travelers we were sharing a table with. The food was INSANELY good!! Shout out to our hosts Cande and Julian from the Argentine Experience, as well as the chef!!

Quality of Experience
Food
Everything was incredibly delicious, and our glasses of wine were never empty 🤭
Guides, Drivers and Staff
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

An epic closure for an epic trip! The tango night was amazing, as well as the food! This is one of the experiences we guarantee that we will repeat when we return to Argentina!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026
Hi Daniel and Suki! Thank you so much for sharing such a thoughtful review. It’s a real pleasure to know that the planning process felt smooth from the very beginning and that your time in Buenos Aires unfolded in such a welcoming and personal way. We’re especially glad to hear that the support on the ground, the transfers, and the carefully chosen experiences helped you feel at home and truly connected to the city. It’s wonderful to know the tours, small surprises, and local touches made... Read more

Hi Daniel and Suki!

Thank you so much for sharing such a thoughtful review. It’s a real pleasure to know that the planning process felt smooth from the very beginning and that your time in Buenos Aires unfolded in such a welcoming and personal way. We’re especially glad to hear that the support on the ground, the transfers, and the carefully chosen experiences helped you feel at home and truly connected to the city.

It’s wonderful to know the tours, small surprises, and local touches made your stay so memorable, and that you left feeling happy, grateful, and eager to return. Feedback like yours means a great deal to our team.

We would be delighted to help you explore more of Argentina whenever you decide to come back.

Warm regards

Great trip loved everything. we really enjoy...
Argentina | Dec 25 - Jan 2, 2026

James
James L.
Miami, FL | Reviewed on Jan 03, 2026
Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun! My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One... Read more

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Punta Tombo
Full-Day Punta Tombo
Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Peninsula Valdes
Full-Day Peninsula Valdes
Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day The Argentine Dinner Experience
Half-Day The Argentine Dinner Experience
Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience
Food
Every last thing!!
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026
Hello James! Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey. We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning... Read more

Hello James!

Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey.

We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning process. We’re glad the situation was ultimately resolved and that the solution allowed the trip to move forward smoothly.

Thank you again for your honest feedback. It’s helpful for us as we continue working to make the planning process as clear and seamless as possible for future travelers.

Warm regards

Exceptional Experience!
Argentina | Dec 23 - Dec 27, 2025

Ramanan
Ramanan K.
Greenwood, IN | Reviewed on Jan 01, 2026
One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi. Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with... Read more

One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi.

Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with several logistics related details and even with last minutes adds to the itinerary (Buenos Aires Tango Show and Santiago City Tour).

Everything worked like clockwork! The team tracked our flights, sent us alerts, and were there to pick up us up at the airports. Everyone we interacted with was professional, pleasant, and had showed a passion for what they do. Our travel guides (Natalia, Romina, and Paulina) were super knowledgeable and ensured we got the most out of the tours.

Altogether, an exceptional experience and I highly recommend this team for anyone planning a trip to South America.

Hotel Reviews
Terrazas del Calafate
El Calafate

Beautiful property overlooking Lago Argentina with more of a "Bed and Breakfast" feel than a traditional hotel. Staff is extremely professional, courteous, and eager to help. We spent Christmas Eve at this property and they did a great job of organizing a dinner for the residents (paid, of course).

Authenticity & Character
Bed and Breakfast feel. Lobby and Dining Area have daylight and overlook the lake
Location
Spectacular view of Lake Argentina. Less than 5 minutes drive from Town Center.
Staff
Everyone I interacted with, including Daniel and Antonio in the front desk and the staff at dining added a personal touch to our interactions. Super helpful!
Cleanliness & Comfort
Well maintained property
Hotel Los Ñires
Ushuaia, Tierra del Fuego

Hotel Los Nires is about 15 minutes away from Town Center (Ushuaia) by car. Beautiful property with spectacular views of the mountains with all amenities that you expect from a hotel. Rooms were very comfortable and spacious. Decent gym in the property and bicycles available to borrow if you are want to explore the area on your own while burning some calories. The restaurant offers a nice menu of food and beverages. There is a pathway of stairs and decks that takes you down to the beach. Hector was a great host and super-helpful at all times. Highly Recommend!

Authenticity & Character
Has a winter lodge feel to it. Rooms are comfortable
Location
Spectacular Views. Away from traffic and city noise, but less than 15 mins ride by Uber / Taxi
Staff
Very professional and personable staff
Cleanliness & Comfort
Comfortable beds, spacious and clean rooms
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2026

​Hi Ramanan,

I hope you are fine!

Thank you very much for this incredible & complete feedback! I am really happy to know you had a great trip with your family :)

I will share these comments with the team, who work arduously to provide the best possible experience during your trip!

I hope to see you planning a new adventure to SouthAmerica soon :)

Have a great start to the year!
Warm Regards from Buenos Aires,
Mery

Lau and Fernando in Buenos Aires excellent gu...
Argentina | Oct 15 - Oct 25, 2025

D
Denise M.
Chicago, IL | Reviewed on Oct 30, 2025
Lau and Fernando in Buenos Aires excellent guides Christian in El Calafate excellent guide Gaston in Iquazu falls excellent guide Read more

Lau and Fernando in Buenos Aires excellent guides

Christian in El Calafate excellent guide

Gaston in Iquazu falls excellent guide

Hotel Reviews
Iguazu Jungle Lodge Hotel
Puerto Iguazu

Our favorite hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huentala Hotel
Mendoza
Authenticity & Character
Location
Staff
Helpfulness
Cleanliness & Comfort
Calafate Parque Hotel
El Calafate
Authenticity & Character
Location
Cliseness
Staff
Language barrier. Overcharged for cocktails and wouldn’t correct the charge.
Cleanliness & Comfort
Bromelia Hotel Boutique
Buenos Aires

This was my least favorite hotel. The room was very small and basic. Not what I expected at all

Authenticity & Character
Location
Clarity about the definition of “comfort “. There was a misunderstanding
Staff
Cleanliness & Comfort
Cleanliness very good. Comfort was disappointing. No chair to sit in. The a/c was fickle.
Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Gaston was excellent
Transport
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Sol very good guide
Transport
Half-Day Nativo Experience
Half-Day Nativo Experience
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nautical Safari tour
Nautical Safari tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Perito Moreno Glacier
Full-Day Perito Moreno Glacier
El Calafate

Too long

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The host questioned our tip level. Told us it wasn’t enough. Overcharged us for drinks

Quality of Experience
Host not so pushy
Food
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Kai was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Buenos Aires
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Nov 12, 2025
Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥
We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot. We value your feedback and thank you again for helping us... Read more

Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥

We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot.

We value your feedback and thank you again for helping us improve. We hope to welcome you back for another trip to Argentina in the future, with an even more seamless experience 😊✈️

Best,
Claudia

Smooth Travel Experience and Outstanding Service — Just Needs Better Lodging Options
Argentina | Sep 28 - Oct 3, 2025

L
Lynn L.
Moore, OK | Reviewed on Oct 28, 2025
The planning and booking process with Claudia was smooth and easy. She accommodated all requests and changes swiftly, making the experience stress-free. The local provider, Andrea and team, along with all the guides, were excellent — professional, knowledgeable, and friendly throughout. The customer service team was also very responsive and easy to work with. One area for improvement would be the limited selection of lodging options. I would have liked to see more variety and... Read more

The planning and booking process with Claudia was smooth and easy. She accommodated all requests and changes swiftly, making the experience stress-free. The local provider, Andrea and team, along with all the guides, were excellent — professional, knowledgeable, and friendly throughout. The customer service team was also very responsive and easy to work with.

One area for improvement would be the limited selection of lodging options. I would have liked to see more variety and better-quality accommodations, as well as more thorough vetting by kimkim, particularly in the Iguazú area. My experience at Village Cataratas Hotel was disappointing. Although advertised as a 4-star property, the rooms and amenities lacked basic essentials and were not well maintained. The room had a broken lock (which the local provider promptly helped resolve) and an air conditioner that could not be regulated despite having a remote control.

I understand this was not a luxury option, but I did expect the basic standards to be met. Overall, the trip was well organized and supported, but accommodation quality in certain areas could be improved.

Hotel Reviews
Village Cataratas
Puerto Iguazú

My experience at Village Cataratas Hotel was unfortunately disappointing. While the location is great for visiting Iguazú Falls and the surrounding area, the hotel itself does not live up to its 4-star rating. The rooms and amenities were lacking basic essentials and were not well maintained. My first room had a broken door lock, which thankfully the local provider helped resolve quickly. However, the air conditioner could not be regulated, making the room uncomfortable despite having a remote control. Overall, the property has potential, but it would greatly benefit from better maintenance, attention to detail, and quality control to meet the standards expected of its advertised category.

Authenticity & Character
Location
Location is great for visiting Iguazú Falls but there's no nearby restaurants, stores etc.
Staff
Cleanliness & Comfort
Pleno Palermo Soho
Buenos Aires

This hotel is in a great location, close to many good restaurants and easy to get around. The room was clean, comfortable, and had all the essential amenities needed for a pleasant stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Monday Falls with drop off in Foz do Iguazu
Half Day Monday Falls with drop off in Foz do Iguazu
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Colonia del Sacramento
Full-Day Colonia del Sacramento
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Oct 29, 2025
Hola Lynn! Thank you so much for taking the time to share your detailed feedback 😁 We’re absolutely delighted to hear that you had a wonderful trip and that you were happy with the service provided, it’s so nice to know that the planning and booking process went smoothly, and that Andrea and our local guides helped make your journey stress-free and enjoyable! I’m truly sorry to hear that your stay at Village Cataratas Hotel didn’t meet your expectations. We sincerely appreciate you sharing... Read more

Hola Lynn!

Thank you so much for taking the time to share your detailed feedback 😁

We’re absolutely delighted to hear that you had a wonderful trip and that you were happy with the service provided, it’s so nice to know that the planning and booking process went smoothly, and that Andrea and our local guides helped make your journey stress-free and enjoyable!

I’m truly sorry to hear that your stay at Village Cataratas Hotel didn’t meet your expectations. We sincerely appreciate you sharing these details, feedback like yours is incredibly valuable, as it allows us to work closely with our hotel partners to ensure improvements are made and that future travelers can enjoy a stay that meets the standards we strive for.

Please rest assured that we’ve shared your comments with the hotel management and will continue to monitor guest experiences there to help ensure a more comfortable and satisfying stay for everyone 🙌

We’re so happy that, overall, you enjoyed your trip and felt well supported throughout. Your kind words mean a lot to our entire team 💕and we hope to help you plan another adventure soon, one that exceeds expectations from start to finish.

All the best,
Claudia

Great trip and wonderful schedule prepared by...
Argentina | Aug 3 - Aug 13, 2025

D
Divya A.
Miami, FL | Reviewed on Aug 18, 2025

Great trip and wonderful schedule prepared by Kim Kim.Everyone was punctual. I would let people know about weight limits on domestic airlines .We were able to leave a suitcase behind in one of the hotels and pick up on way back.All reservations and guides amazing! Felt safe and well taken care of.
Florencia our guide in Buenos Aires , Driver Alberto , Guides in El Beroliche, Teno and Jenny Somweber ,our ski and snowboard instructor were excellent!

Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026

Hi Divya!

Thank you for sharing your feedback. We’re very happy to hear that the schedule worked well for you and that everything ran smoothly throughout the trip. It’s great to know you felt safe, well looked after, and that the guides and services along the way made such a positive impression.

Thank you again for your kind words, and we’re glad the experience was such a memorable one.

Warm regards

Amazing time in South America
Argentina | Apr 29 - May 22, 2025

K
Karen H.
Australia | Reviewed on May 26, 2025
I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and... Read more

I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and his team of porters who made it possible for us to complete the Inca Trail. Who thought we could eat restaurant quality food in the middle of the Andes, miles from anywhere. You always had smiles on your faces and your speed and agility on the trail was mind blowing.
Lake Titicaca was also a beautiful place, but more than the floating reed islands of Uros, which were fascinating. Our guide, Abad, also from Condor Travel, lead us for two days hiking Taquile Island, cycling the Luquina Peninsula and kayaking along the coast of the lake. He helped us create memories of a lifetime!
Our guides in Buenos Aires and Iguazu Falls also did a good job but as we had small group tours (we had private tours in Peru) we didn't get to know them so well.

Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Brazillian side of the falls gives you a totally different perspective and so worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Great Adventure Boat Trip (Iguazú National Park)
Great Adventure Boat Trip (Iguazú National Park)
Puerto Iguazú

So much fun. worth the money for the experience. Well organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

A great day out. The falls are immense and spectacular, with so many different vantage points. Plenty of time to walk the trails and take loads of photos.

Quality of Experience
Guides, Drivers and Staff
Driver and guide were both personable and helpful.
Transport
Not into shared transfers as they take so much time.
Half-Day Dinner & Tango Show
Half-Day Dinner & Tango Show
Buenos Aires

The night was marred by it taking 75 minutes to get there as we were the first to be picked up and others weren't in the lobby on time, so we did a lot of waiting, and then 50 minutes to get home as we were the last to be dropped off. Mu husband then got sick afterwards (he never gets sick)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Parks & Squares Bike Tour
Half-Day Parks & Squares Bike Tour
Buenos Aires

A good overview of Buenos Aires. Our guide was knowledgeable and interesting. We learned a lot about buenos Aires in the 4 hours with him.

Quality of Experience
Guides, Drivers and Staff
Program Uros, Taquile, Luquina - Day 1
Program Uros, Taquile, Luquina - Day 1
Puno

Our guide Abad made the two days a memorable experience. Viewing the lake from different perspectives gives Lake Titicaca more life. Everyone goes to see the Uros Islands, the floating reed islands, which are incredible, as are the people who live on them. But Lake Titicaca at 4000m, is more than that and to experience it hiking, cycling and kayaking is a great experience as you get to see different perspectives of the region. The home stay was also great to do.

Quality of Experience
Food
We ate local food prepared by local families.
Guides, Drivers and Staff
Transport
We were transferred by boat. Not a speed boat but at a speed to absorb the atmosphere and enormity of the lake
Full-day trekking to the Rainbow Mountain and the Red Valley
Full-day trekking to the Rainbow Mountain and the Red Valley
Cusco

Rainbow Mountain is beautiful as is Red Valley. A must see natural phenomena.

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Sacred Valley

I'd rate it 10 star if I could. Carlos Z our guide was superb as were Wilbur, our chef, and his team of porters.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kayak
Full Day Kayak
Sacred Valley

This kayak on Laguna Puiray was excellent. The guide supplied us with quality kayaks as well as good quality wetsuits and booties. We explored the lake and heard about the history and geography of the area. The picnic lunch was far more than a picnic. It was an amazing spread of local dishes prepared on site just for us. A great day out. Highly recommend the adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Bike Tour: Local Life & Markets
Half-Day Bike Tour: Local Life & Markets
Santiago
Guides, Drivers and Staff
Local specialist: Micaela Rodriguez