Profile photo for Daiana Andion
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active 4 days ago

Daiana Andion

My name is Daiana, and I am part of the Say Hueque team. I have worked in the tourism industry for the past 7 years. After getting my degree in tourism, I started travelling to different countries all over the world. After two years abroad, I came back to Argentina, my home, with one goal: to help people who come to visit my country to appreciate its beauty and diversity of nature, culture and traditions.
I am looking forward to helping you design your trip.

What places and activities do you specialize in?

"I specialize in providing customized tours to independent travelers throughout Argentina and Chile´s national parks and cities. Popular destinations and experiences include Buenos Aires, Iguazu Falls, Perito Moreno Glacier, hiking in Patagonia, wine tasting in Mendoza, horseback riding at traditional estancias, glacier cruises and much more."

How did you get involved in travel?

"To be honest, at the beginning I had no idea what it was about. I started to study at the university and when I had my first work experience, I realized that working in tourism requires a key attribute: vocation of service. It requires a lot of work to understand and interpret what type of travel a person dreams of in order to make it a reality. Maybe a person has spent days, weeks, or months imagining themselves standing there in front of the Iguazu Falls or the Perito Moreno Glacier, doing rafting in Mendoza, or learning about the culture of the northern Argentine people. Being able to fulfill that desire and having people come back happy from each trip is what inspires me to do this work."

Please share a unique travel experience you will never forget.

"I made many trips and each of them had something special, but I think one of the most memorable trips was my trip to New Zealand, where I lived for almost two years. There, I not only travel but work, and it was important because it meant a very important growth both personally and professionally. I work in many places, some related to tourism and others not, I met many beautiful places and people that I will never forget. It was my first trip alone, in which I really understood that you are actually never alone, and there is always a good opportunity to make friends!"

Featured trips & expertise

Tierra del Fuego National Park
Classic Argentina: Buenos Aires, Patagonia, & Mendoza - 15 Days

This exciting 15-day itinerary highlights Argentina's top attractions combining urban culture, outdoor activities, and vineyard relaxation. After exploring Buenos Aires with a local guide, you'll fly to Patagonia for glacier trekking and unique excursions in the southernmost city in the world. Finish in high-altitude Mendoza—world-famous for Malbecs—to partake in wine tastings and kayaking in the surrounding Andes.

Patagonia's Mt. Fitz Roy at sunrise
Argentina for Adventurers – 14 days

Travel from Buenos Aires to Iguazú Falls with this itinerary filled with Argentina's natural wonders. Start in the cosmopolitan capital with dinner and dancing before traveling south to Patagonia. You'll explore glaciers, hike with views of Mt. Fitz Roy, and finish in the far north—at the Brazilian border—to explore hundreds of waterfalls for a real taste of adventure.

Cruise through the Patagonia's Beagle Channel and look for marine life
Argentina for Adventurers – 13 days

This exciting 13-day itinerary highlights some of Argentina's most impressive natural wonders. Kicking off in Buenos Aires, you'll venture to Patagonia where you’ll get close to massive glaciers and partake in a range of outdoor activities in the southernmost city in the world. Finish in the far north—at the Brazilian border—to explore hundreds of waterfalls in both countries for a real taste of adventure.

High-altitude scenery outside of Mendoza
Classic Argentina: Mendoza & Patagonia - 12 Days

This 12-day tour of Argentina includes some of the country's most spectacular scenery for an unforgettable adventure. After exploring Buenos Aires, you'll fly to Mendoza for Malbec vineyards and high-altitude Andean peaks. Then, head to Patagonia's Los Glaciares National Park for access to the Perito Moreno Glacier before finishing in Ushuaia—the southernmost city in the world.

Mt. Fitz Roy near El Chalten
Classic Argentine Patagonia - 13 Days

This 13-day tour of Argentina's far south covers the classics. Starting in Buenos Aires, you'll fly to Patagonia for a range of outdoor activities and wildlife. On the itinerary are two national parks: Tierra del Fuego (rivers and ancient settlements) and Los Glaciares (glaciers and iconic mountains). There's also whale watching and a visit to South America´s largest Magellanic Penguin colony for the ultimate photo ops.

Get your fill of Mt. Fitz Roy while staying in El Chaltén
Hiking in Argentine Patagonia - 10 Days

Argentina, particularly the Patagonia region, offers some of the continent’s best hiking opportunities and this 10-day trip hits the top three spots. Starting in Buenos Aires, you'll head to El Calafate for ice trekking on an advancing glacier. Next is El Chaltén, Argentina's ground zero for iconic peaks like Mt. Fitz Roy. Finish in Bariloche—a Swiss-rooted hub in the Lake District offering a plethora of trails and chocolate shops.

Recent trip reviews for Daiana

Soumava

Chile 2019 trip, Chile - Jun 28 - Jul 8, 2019

Traveler: Soumava A. - Local specialist: Daiana Andion

It was a great pleasure working with Daiana. She replied to all my questions throughout the planning phase and helped me customize my trip. I will give her a wave on top of the 5 star rating.

Atacama:
1) Our private guides Alejandra, Frank, and Javier (driving us) to the Moon and Mars Valley and the Rainbow Valley were absolutely fantastic. They had the passion and experience to match that of ours. They took pleasure answering our questions or even look up the internet to do so.
2) The... read more

It was a great pleasure working with Daiana. She replied to all my questions throughout the planning phase and helped me customize my trip. I will give her a wave on top of the 5 star rating.

Atacama:
1) Our private guides Alejandra, Frank, and Javier (driving us) to the Moon and Mars Valley and the Rainbow Valley were absolutely fantastic. They had the passion and experience to match that of ours. They took pleasure answering our questions or even look up the internet to do so.
2) The group tour guides for the Cejar Lagoon and Tatio Geysers were great too but were not of the same quality as those on our private trips. They were friendly an responsive though. Although not too knowledgeable about the geology and scientific facts that they were explaining.
3) Star grazing was out of the world, I wish we could do more.
4) Location of the Hotel, friendliness of staff, proximity to major restaurants an town center was great.

Easter Island:
1) Stunning group tours at Easter Island. Great organization, improvisation when it started raining to add two trips into one helped us see everything planned.
2) Durande (might be butchering his name), our tour guide was a native Rapa Nui with the great depth and breadth of knowledge that impressed us.
3) Private tour to watch sunset at Tahai need not be a guided tour. All we needed is a vehicle to go to the spot. The tour guide was friendly and did his job, but there were not much to guide.
4) Location of the Hotel was too far from the town center. I would recommend giving us a choice even that makes a price difference. One option should be near town center or near beach the other option could be the one where we stayed.

Overall a 5 Star experience. Appreciate Daiana's willingness to help, good organization of the tours, and reasonably priced for the value we got.

Will highly recomment Kimkim and Say Hueque and will use them for our next trip to South America.

Best regards,
Soumava Adhya
s_adhya@yahoo.com

Daiana Andion profile photo
Daiana Andion, local specialist, responded to this review:

Hi Soumava!!
Many thanks for your feedback! I loved all your photos!!! I am so happy to know you had a great trip

I loved the picture of the sunset and all those landscapes!! It looks amazing

We are glad to know that you have had good guides and we really appreciate the feedback, that makes us improve our services through your experience.

Thanks for trust in us and we hope you trust in us in your next adventure!

Warm Regards from Buenos Aires,
Daiana

Trip to chile, Chile - Mar 20 - Mar 29, 2019

Traveler: Judy R. - Local specialist: Daiana Andion

Chile 2019 - thank you to Daiana and all the drivers and tour guides who made this a trip of a lifetime. Hotel Ismael is Santiago is perfect. Matetic Winery is a must see. Atacama desert experience was beyond expectations. Judy

Chile, Chile - Mar 23 - Apr 13, 2019

Traveler: Peter P. - Local specialist: Daiana Andion

I liked that kimkim provides suggested itineraries. It helped me to decide what to do on my trip. It resulted in my choosing to start in Buenos Aires, going to Ushuaia and finishing up in Chile. This was my first time using kimkim, so I was unsure of the quality of the service I would be receiving but I was happy with how things turned out.

My reason for giving only four stars is that there was quite often a lag in communication. I would request something or ask a question, and... read more

I liked that kimkim provides suggested itineraries. It helped me to decide what to do on my trip. It resulted in my choosing to start in Buenos Aires, going to Ushuaia and finishing up in Chile. This was my first time using kimkim, so I was unsure of the quality of the service I would be receiving but I was happy with how things turned out.

My reason for giving only four stars is that there was quite often a lag in communication. I would request something or ask a question, and sometimes would only receive a response days later. An immediate response, such as “We got your question, please give us a few days to get back to you”. would have been helpful.

As well, a breakdown of the costs would have been helpful. I only received a total dollar amount with no idea of the costs for the individual tours and accommodations.

Daiana’s service was good. The tour companies she chose were excellent. The tour guides, Sandra in Buenos Aires, and Gabriel in Ushuaia were first class. Sandra spent more than a half day with me. She was flexible in that she was able to start the tour right away instead of waiting until the afternoon. She was very knowledgeable about the city, took me to places that matched my interests, and gave me good advice for the next day when I was on my own.

Gabriel of Nunatak was fantastic as well. I liked being in small groups, he was also very knowledgeable, and provided a good insight into life in Argentina. The lunches provided by Nunatak were very good as well. Daiana picked excursions for me that I found very pleasing. I was happy with everything that she organized.

Again, the area for improvement would be communication. The pickup in the airports were difficult as it took time before I was able to find my driver. Maybe I should be wearing a sign and stand somewhere near the exit of the arrivals area instead of trying to find the driver.

I had difficulty using the emergency numbers provided with my cell phone while at the airport. Nothing seemed to work. At the Buenos Aires airport, the number that finally worked was the one for outside of the city but still in Argentina. It would have helpful to know that at the airport, one should use that particular number.

In Calama, it was particularly difficult. The written instructions sent me to the wrong counter.
Transfer Andion had no idea who I was, and it was only by accident that I found out that arrangements had been made with another taxi service. As well, I didn’t really need a pickup as the resort I was staying in (Awasi) always comes to pick up their guests. I am not sure why Daiana was unaware of this and made these other arrangements.

Finally, on the day of departure for going back to Canada, the written instructions indicated my driver was to pick me up at 2:15 pm. His understanding was that the pickup time was 3:00 pm. Another communication breakdown.

So on the whole, the service was good, but I can’t give it an excellent rating because of these communication issues.

Daiana Andion profile photo
Daiana Andion, local specialist, responded to this review:

Hi Peter,

Thanks for your review! We really appreciate the feedback, that makes us to improve our services through your experience.
Daiana is enjoying her holidays, that is why I (Mery) am answering :)
We are glad to know that you have had good guides, and we will check the communication issues that you have commented, we don´t want that details ruin a next adventure!

Thanks for trust in us and we hope you trust in us in a next adventure!
Warm Regards from Buenos Aires,
Mery

Prerak

Trip to chile, Chile - Jan 30 - Feb 2, 2019

Traveler: Prerak P. - Local specialist: Daiana Andion

Thanks to Kimkim our W trek was amazing. Diana was fantastic in all sense. She responded promptly and made changes to our itinerary as required.

Only one suggestion, which is for fantastic sur, on day we could have stayed in Frances, day 3 Paine Grande which would have made things a bit better in terms of covering more.

We will definitely come back to Kimkim for our next Chilean and Argentina adventure

Thanks,
Pre and Elisabeth

Daiana Andion profile photo
Daiana Andion, local specialist, responded to this review:

Hi Prerak!!
I am so happy to know you had a good time in Torres del Paine!

It is the main goal of Say Hueque to create the best Travel Experiences,
We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.

Thank you very much for your review,

Daiana

Desert, Chile - Nov 24 - Nov 26, 2018

Traveler: Amber J. - Local specialist: Daiana Andion

This was a complete mess.
We were given no details regarding the tours beforehand. Only what time they began.
The paperwork said someone would be in touch to confirm our pickup time, etc. We didn't hear from anyone. I had to make an international call at midnight the night before to find out when we should be ready. When I inquired about a drop-off time, she couldn't tell me.
Then, we hated our guide (about 99% sure she was hungover). She threw up the entire first half of the tour, told... read more

This was a complete mess.
We were given no details regarding the tours beforehand. Only what time they began.
The paperwork said someone would be in touch to confirm our pickup time, etc. We didn't hear from anyone. I had to make an international call at midnight the night before to find out when we should be ready. When I inquired about a drop-off time, she couldn't tell me.
Then, we hated our guide (about 99% sure she was hungover). She threw up the entire first half of the tour, told us next to nothing about the places we saw. Then we were dropped off in town at the tour office, so had to walk back to the hotel. We only had about an hour and a half in between tours. The morning tour was so miserable, we didn't even go on the 2nd tour of the day.
We did however, stop by the tour office to find out what time our next morning pick up would be.
And lo and behold, we had the same guide. At least she was not sick the following day, but we were once again underwhelmed with her knowledge. We basically ended up eavesdropping other tours who had knowledgeable guides with interesting information.

Overall, our experience in the Atacama desert was underwhelming, which was extremely disappointing considering all the wonderful things we heard about it before going.

Daiana Andion profile photo
Daiana Andion, local specialist, responded to this review:

It saddens me to know you are going thought this situation. It is the main goal of Say Hueque to create the best Travel Experiences, and we understand your expectations were not fully satisfied.

As a differential service and for which Say Hueque stands out as the leader in receptive tourism for 20 years, we offer an emergency telephone service 24/7 while you travel. It is a pity that you didn't contact us during your trip. If we had known the problems that were happening, we would have... read more

It saddens me to know you are going thought this situation. It is the main goal of Say Hueque to create the best Travel Experiences, and we understand your expectations were not fully satisfied.

As a differential service and for which Say Hueque stands out as the leader in receptive tourism for 20 years, we offer an emergency telephone service 24/7 while you travel. It is a pity that you didn't contact us during your trip. If we had known the problems that were happening, we would have automatically changed the guide, the tour or even the supplier.

Regarding the organization of the tours, the ideally was to have one tour a day to avoid being on a rush between excursions, but we followed your request of doing as many tours as possible on the time you had, so that schedule we did was the only possible alternative.

Really, It was a pity not to have known this before as we always try to solve the itinerary of our passengers in the best way possible; The spirit of this company and our main goal is to design unforgettable experiences in our beautiful country.

We really care, and it is our main concern, your opinion. So, of course, we highly appreciate you take the time to write to us.