Camila was excellent: consistently responsive and with access to exceptional guides!
Argentina | Jan 23 - Feb 7, 2026

C
Clara M.
Atlanta, GA | Reviewed on Feb 10, 2026

Camila was excellent: consistently responsive AND informed/connected in designing a trip to Patagonia that exceeded our expectations. In short, she listened well and curated an excellent trip based on our wants/needs. Her contacts/selection of local guides in Bariloche, Calafate, and El Chalten were excellent, especially that of Julian in El Chalten!

One piece of feedback: the booking of flight travel and transport to/from airport pick up times could have been improved. Specifically, (1) when we decided to extend our KimKim Argentine travels with a new trip to Iguazu Falls at the end of our travels from Patagonia, a new ticket should have been issued for a flight from Bariloche to Iguazu, with a stop in Buenos Aires. Instead, a second round trip ticket was added for the travel from Buenos Aires to Iguazu. This necessitated a stressful dash thru BA airport to pick up our luggage and recheck our bags to Iguazu. (2) While all drivers were excellent and always punctual, pick up times should have been better coordinated in the transports between Calafate and El Chalten, and again from El Chalten back to Calafate. Both times had 7:00 AM pickups which created slack time in El Chalten without access to hotel room (from 9-3) and at the airport in Calafate (from 9-2).

Hotel Reviews
Palladio Hotel Buenos Aires—MGallery
Buenos Aires

Excellent location with exceptional rooms, breakfasts and welcoming staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Design Suites Bariloche
San Carlos de Bariloche

Hotel rooms are spacious and restaurant provides excellent breakfast and dinner! However, the location is not walkable into the city (and doesn’t have AC).

Authenticity & Character
Location
Not walkable to city
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

This is a premium hotel with air conditioning that is geared to large groups. Excellent accommodations and staff, as well as excellent restaurant for breakfast, lunch, dinner and bar. It’s not readily accessible to town, but does provide a reliable hotel bus service.

Authenticity & Character
Great views of lake!
Location
Reliable and comfortable hotel bus service into town!
Staff
Cleanliness & Comfort
Hotel Lunajuim
El Chalten

There are not of good choices in this town so this one, which was mediocre, might have been the only option But the rooms were of poor quality, very noisy, lacking any kind of decoration. Purely functional

Authenticity & Character
Location
One night at a local bar there was a very noisy band playing very late.
Staff
Cleanliness & Comfort
Try to make the rooms look better?
Mercure Iguazu Hotel Iru
Puerto Iguazú

Exceptional linens and bed quality! Lovely setting among lush jungle plants. Excellent breakfast and sold dining in restaurant.

Authenticity & Character
Lush jungle setting
Location
About a 30 minute drive to falls
Staff
Staff seemed inattentive and not particularly happy…Of all hotel staff of our 19 nights of stays in Argentina, this staff was the most UNINSPIRED.
Cleanliness & Comfort
Bed and linens were exceptionally comfortable/high-end
Gran Meliá Iguazú
Iguazú National Park

This hotel is a world-class gem showcasing a piece of the breathtaking beauty of Iguazu Falls directly from its infinity pool.

Authenticity & Character
It’s worth every penny! To really experience the falls, stay a minimum of two nights.
Location
The location of the hotel with its connectivity to the trails in the park that lead directly to the falls is its key attribute. It’s also a 5 star luxury hotel that delivers on all fronts: rooms, amenities, dining, grounds and staff.
Staff
To a person, the staff is superb!
Cleanliness & Comfort
Splurge: Book a room with the view of the falls. You won’t be sorry.
Activity Reviews
Nativo Experience - Lakes and Caverns
Nativo Experience - Lakes and Caverns
El Calafate

Good to get a cultural oversight of Patagonia

Quality of Experience
Loved the dinner in the cave and seeing/learning about the cave pics
Guides, Drivers and Staff
Transport
Iguazu Falls Great Adventure
Iguazu Falls Great Adventure
Puerto Iguazú

This is a MUST DO!

Quality of Experience
Great guides
Guides, Drivers and Staff
Transport
Panoramic Hike
Panoramic Hike
Bariloche

This a great first day must do activity. It provides visual perspective to the vastness of Patagonia

Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tronador Hill Trekking
Tronador Hill Trekking
Bariloche

Black glacier and calving in real time were spectacular! Our guide also provided pics that showed the changing face of the glacier from various viewing points we visited. That was eye opening/sad.

Quality of Experience
This was our first viewing of a glacier. The scale and the floating icebergs were impressive! (NOTE: However, the impact of viewing Tronador would not be as impressive if a traveler has already visited Perito Moreno .
Guides, Drivers and Staff
Our guide Patricia was excellent, sharing historical context that framed what we were viewing. Also, she shared a lovely less traveled hike to a waterfall.
Transport
The Blue Safari
The Blue Safari
El Calafate

This was one of the most impactful and stunning experiences of our entire Patagonia trip! The boat trip to view the glaciers up close and to experience the floating icebergs is difficult to describe: the beauty, the clarity of the ice/waters, the contrast of sea and sky yielded innumerable pictures and memories for a lifetime. We had an exceptional guide with solid scientific grounding peppered with humor !

Estancia Cristina Discovery Trek
Estancia Cristina Discovery Trek
El Calafate

EXCEPTIONAL! Hard to describe the contrast of landscapes and climates experienced during this trip…Often, it felt as if we were hiking between differing planets; at other times, it was as if we were in a movie setting where a dinosaur or caveman might make an appearance! Also, the packed lunch and the location for lunch: EXCELLENT ! In addition, the boat was a magnificent vessel and the captain took extraordinary care to provide multiple viewing access points to the icebergs.

Quality of Experience
This was an unusual, robust and absolutely SPECTACULAR experience. Definitely 5 star/high quality, from the design of the boat, to the national park hiking guide, to the well maintained and pristine setting. landscape.
Food
Excelente sandwiches and snacks well suited for a long hike!
Guides, Drivers and Staff
Transport
Brazil Falls
Brazil Falls
Argentina

While viewing the falls in their entirety from the Brazilian side was remarkable, this was the least favorite part of our travels. The time to transition thru customs between Argentina and Brazil, plus the actual travel time to/from the hotel to the falls (about 4 hrs total) , coupled with the crowds on the Brazilian side diminished the experience. The Brazilian falls felt very commercialized when contrasted to the Argentinian side and less well maintained.

Quality of Experience
See above
Guides, Drivers and Staff
Our guide was most gracious/kind/informed, but his English skills were not as solid as all other guides.
Transport
Prompt, polite driver who had a car with strong air conditioning!
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Feb 11, 2026
Dear Clara, Thank you so much for your kind words and for taking the time to share such a thoughtful and detailed review. It truly means a lot to me to know that your Patagonia journey exceeded your expectations and that you felt listened to and well taken care of throughout the planning process. I also sincerely appreciate your honest and constructive feedback regarding the flights and transfer coordination. Your comments are incredibly valuable, and I completely understand how those... Read more

Dear Clara,

Thank you so much for your kind words and for taking the time to share such a thoughtful and detailed review. It truly means a lot to me to know that your Patagonia journey exceeded your expectations and that you felt listened to and well taken care of throughout the planning process.

I also sincerely appreciate your honest and constructive feedback regarding the flights and transfer coordination. Your comments are incredibly valuable, and I completely understand how those situations could have caused unnecessary stress and downtime. Please know that I take this feedback very seriously, as it helps us refine every detail and continue improving the quality of our service and logistics for future travelers.

Thank you again for trusting me with such a special journey. I truly hope the memories of Patagonia and Iguazú stay with you forever, and I would absolutely love to help you plan another adventure whenever the opportunity arises.

Warmest regards,
Camila