Our overall experience with kimkim in planning a bucket list trip to Patagonia
Patagonia | Dec 26 - Jan 2, 2026

J
James T.
Newark, NJ | Reviewed on Jan 06, 2026

Our overall experience with kimkim in planning and booking our trip to Patagonia was a home run! A special shout-out to the local specialist (Nara), who was incredibly knowledgeable and insightful about our itinerary. The service provided by Nara was also superlative. Will definitely plan on using kimkim in the future for other bucket list trips.

Hotel Review
Kau Rio Serrano Lodge
Torres del Paine National Park

The location, facility, and service were outstanding! We will definitely tell our friends to stay at this lodge when they visit Torres del Paine.

Authenticity & Character
Aesthetically pleasing layout of facilities makes the hotel feel very special
Location
Incredible views from every direction
Staff
Incredible service throughout
Cleanliness & Comfort
Very comfortable beds
Local specialist: Nara Matos
Nara
Nara Matos
Local specialist in Puerto Natales | Replied on Jan 06, 2026

Hi Jim, thank you so much for taking the time to write this lovely review. You were fundamental in making that trip turn out exactly as you dreamed, always very responsive and attentive to the details. Not even the crazy Patagonian wind could prevent you from having a great experience! All the best to you and your family. It was a pleasure to work with you all! ;)