Best planned trip we’ve ever had (0ver 40 years)

Patagonia | Jan 29 - Feb 10, 2026

Dear Camila

Peggy and I want to express our sincere gratitude for your hard work and professionalism on our travel arrangements. You went above and beyond to ensure our trip was smooth and stress-free. 
Your attention to detail and professionalism was evident throughout every step of the process. I’ve traveled for over 40 years for work and pleasure (about 4 million miles) and about 20 years ago I stopped using travel agents because they didn’t seem to get the details right, nor value of bookings they were offering. They didn’t seem to care about anything but finalizing the paperwork and moving on to the next booking.

Then a family member used Kimkim and I decided to contact the company. From day one you listened, asked good questions, and helped immensely with changes to the itinerary. We particularly enjoyed the Vamoos app and the fact that every local agent you coordinated with was prompt, friendly, and very caring. This allowed us to relax and fully immerse ourselves in the experience. 
I would like the contact name of a supervisor or office owner where you work so we can tell them how elated we are with you and the team of professionals that your company has assembled with what seems to be the sole purpose of making our traveling life superb. We have honestly never experienced anything like it and will tell others to reach out to Kimkim when they want an exceptional travel experience.
Best regards,
Joe Veltri
Ps. You may think we’ve overused the word “professional” but we cannot think of a better word to describe the dedication and commitment to excellence that characterizes your work.