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active 18 mins ago

Flor Bonis

Hello! I'm Florencia, but everyone calls me Flor đŸŒ»

I was born in the wonderful Mendoza (Argentina), but I currently live and work in CĂłrdoba (Argentina) as an expert in planning tailor-made trips and helping travelers have incredible experiences in South America.

I love helping travelers discover the wonders of our region, the beautiful landscapes, the amazing food, and the warmth of our people 💓

What places and activities do you specialize in?

"We are destination specialists with insider knowledge of each country (Argentina, Chile. Brazil, Uruguay, Bolivia, Peru and Paraguay). We offer tailor-made & special interest journeys, with the highest standards and continuity of services. We offer integration of travel services to provide a complete, consistent experience – particularly useful for multi-country itineraries featuring the main highlights of South America."

How did you get involved in travel?

"Since my teenage years, I've always been fascinated by planning trips for my family and friends.

I believe the best way to experience a country is by exploring it on foot, meeting its people, and tasting its flavors đŸ·đŸŒŸ

That's why I want to inspire and help people to discover and enjoy South America, which has many diverse and wonderful experiences to offer!"

Please share a unique travel experience you will never forget.

"I believe my place in the world is Buenos Aires, undoubtedly. I have been there many times, but the most memorable was the first time, where I was amazed by so much color, culture, and stunning architecture. The best part was discovering the wonderful Café Tortoni, which has the best hot chocolate and the world's best churros."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Honeymoon itineraries

Recent trip reviews for Flor

Wine Tasting Vacation - Argentina and Chile
Argentina | Nov 6 - Nov 27, 2024

Caroline
Caroline K.
Portland, OR | Reviewed on Nov 29, 2024
We had some great guides and drivers. We were lucky because in Mendoza we had the same driving for all our trips (can’t remember her name) - she was an excellent driver. Then in Santiago our driver was Orlando - he was wonderful! Very friendly and had lots of information about the town.
The day trips in Salta were too long - they were about 10-12 hours which is too long to be sitting in a bus which is why we canceled our third bus trip.
The hotel in Salta does not have an elevator and...
Read more

We had some great guides and drivers. We were lucky because in Mendoza we had the same driving for all our trips (can’t remember her name) - she was an excellent driver. Then in Santiago our driver was Orlando - he was wonderful! Very friendly and had lots of information about the town.
The day trips in Salta were too long - they were about 10-12 hours which is too long to be sitting in a bus which is why we canceled our third bus trip.
The hotel in Salta does not have an elevator and there was no hot water in our room on the last night and morning. We didn’t talk to reception about it due to language problems.
The tour Gabriel for the walking tour of Salta was not that great, plus it was supposed to be 3 1/2 hours but it was only for one hour (which did work out better as we had been walking around Salta for most of the day).
All of the wineries that you booked for us were really great, we had some great wine and great food.
It was great being meet at the airport with a driver, that made everything so much simpler/nicer.
We will definitely use your company again and recommended you to lots of people that we met during the trip.
For the IguazĂș falls - the boat ride that you booked for use was canceled so we ended up taking a jet ski boat ride, we highly recommend this ride as it is amazing - they take you under the water falls (they provide dry bags for all personal items).

Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Nov 29, 2024

Hi Caroline, Hi Andrew:

Thank you so much for taking the time to share your experience with us! I’m thrilled to hear that you enjoyed many aspects of your trip.
It was a true pleasure working with you to plan this trip, and I’m so glad that you’re already thinking about traveling with us again. Thank you as well for recommending us to others—it means the world to us!

Wishing you many more amazing adventures, and I hope to help you plan your next South American experience soon.

Warm regards,
Flor

Argentina, a dream destination come true!
Argentina | Aug 29 - Sep 7, 2024

Kaitlin
Kaitlin J.
Brooklyn, NY | Reviewed on Sep 20, 2024
Flor did an incredible job making our ideas reality! She managed to get everything we asked for plus more! From Buenos Aries to Mendoza to Iguazu Falls to Ushuaia! All in our 11 day frame! We got as much of the diverse Argentina as we could possibly get! These trips are the once a year time I get to see my bestie so thank you so much Flor for everything you do/did for us! For anyone who gets a chance to work with this amazing person you can rest easy knowing she will do her best to get you... Read more

Flor did an incredible job making our ideas reality! She managed to get everything we asked for plus more! From Buenos Aries to Mendoza to Iguazu Falls to Ushuaia! All in our 11 day frame! We got as much of the diverse Argentina as we could possibly get! These trips are the once a year time I get to see my bestie so thank you so much Flor for everything you do/did for us! For anyone who gets a chance to work with this amazing person you can rest easy knowing she will do her best to get you exactly what you ask for! Flor was very tentative, responsive, gave great advice and wonderful options. Any questions we had she answered right away! On top of that, we had amazing guides, tours and drivers! We learned so much about the history at each place we went! Saw amazing tango dancers, ate delicious food, drank fantastic wine and had so many write home about experiences! Thank you Flor for an amazing time!!

Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Sep 23, 2024

Kat, Ashley:

THANK YOU SO MUCH for the review!! It truly touched my heart :( <3
I’m beyond grateful to have such amazing passengers like you girls!I really hope you come back to Argentina and visit Córdoba, so I can finally meet you both in person <3 :)

Thanks again for everything!
Best,
Flor

This is my first time to Chile, Argentina and...
Chile | Mar 22 - Apr 18, 2024

K
Keith W.
Canada | Reviewed on Apr 28, 2024
This is my first time to Chile, Argentina and Bolivia and was excited because we travel to many of our bucket list destinations, such as San Pedro de Atacama, Uyuni, Santiago, Patagonia, El Cafalate, Buenos Aires and Mendoza. The planning process was smooth and Flor was given many local excursions for me to choose. Most of the local guides that were either picking us up or for taking us on a tour were very knowledgable and helpful. But Julio and Willie (the driver) for the 3 days tour in... Read more

This is my first time to Chile, Argentina and Bolivia and was excited because we travel to many of our bucket list destinations, such as San Pedro de Atacama, Uyuni, Santiago, Patagonia, El Cafalate, Buenos Aires and Mendoza. The planning process was smooth and Flor was given many local excursions for me to choose. Most of the local guides that were either picking us up or for taking us on a tour were very knowledgable and helpful. But Julio and Willie (the driver) for the 3 days tour in Uyuni are the best. They are knowledgable, caring (very important when travelling at 4700m elevation) and flexible in the plan. Our city tour guide in Buenos Aires was also very good. The local excursions included a combination of private and small group tour. Private tour was definitely more intimate and flexible. But the small group tours especially in San Pedro de Atacama were great too because we had an opportunity to interact with other tourists and had make many new friends. Before we this trip started, we were contacted by Kim Kim's operating team Julian that he would be assisting us 24/7. When we arrived in different stops, the local tour organizers would check on us and provide assistance. As for the accommodations, the hotels in El Cafalate and Mendoza are below our expectations. The staff were helpful but the facilities were dated. Overall, we are glad that we have Kim Kim planning our trip.

Hotel Reviews
Hotel La Casa de Don TomĂĄs
San Pedro de Atacama

The hotel is off 5 mins walk to the centre. The room we had was quite small. Due to the design of the hotel, the room is quite hot and we had to open the door to allow air circulation. The hotel is a bite dated but the staff is great and helpful. The best thing of the hotel is its restaurant. The food is very good and priced very reasonable (actually, it is cheaper than the restaurants in the centre).

Authenticity & Character
Location
It is away from the busy centre
Staff
Cleanliness & Comfort
Tayka del Desierto
Ojo de Perdiz, Potosi

This hotel is in the middle of nowhere but perhaps there are not a lot of choices in the hight desert. It is dated and cold. It is cold because the hotel turn on and off the heat at certain time. They even shut off the power at night (without informing the guests). So you will not have light or wifi. Most rooms have a window facing the common corridor, when people talking in the corridor, you can hear everything. The hotel should have advised all guests to be quiet in the corridor. The dinner on the other hand is quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Sal Luna Salada
Uyuni

We were staying there for 2 nights. It is supposed to be very highly rate hotel. Obviously, we are disappointed. The facilities are dated and you can see many things were fallen apart. The wifi doesn't work and there is no closet space in the room. The food in the restaurant is disappointed. The only saving grace is the staff. They are very helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patagonia Camp
Torres del Paine

The hotel/camp is very unique because the room is a yurt connected by walk ways to the main reception and restaurant. The best part is that you feel that you are in the nature and not being disturbed by other hotel guests. But since it is a yurt. you are subject to the nature as well because you will hear the rain and the wind (it is quite windy in Patagonia). All the staff are fantastic and helpful. The food for breakfast, lunch and dinner are very good. Many people chose not to go for activities to enjoy the facilities and lunch. In addition, the guides of the activities are also very wonderful. The only draw back for us is that we were waiting an hour at the airport for pickup even though they were informed of the plane arrival time. There is only 2 flights flying in Puerto Nateles everyday.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sierra Nevada
El Calafate

The hotel is dated and service is average. The breakfast is sad too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argentino Hotel
Mendoza

We are staying in Hotel Mod, not Argentino because we were advised that Hotel Mod is better. Hotel Mod is about 6 blocks from the centre in a safe neighbourhood. The hotel is big but the service can be improved. The staff is good and helpful. The check in service is lengthy because you need to download the key app to your phone to open the room door. The restaurant in the hotel only provide breakfast and the breakfast is disappointed. They served a lot of canned fruit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

We were picked up from the hotel to a location not far away. We were provided with a translator to explain what we would see. It was a great experience because the guide provided a lot of information and answered all our questions through the translator. Unfortunately, we had a full moon and we could't see a lot of stars. At the end of the tour, we were provided with drinks and snacks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Apr 29, 2024

Hi Keith and Mark! đŸŒ»đŸŒŸ

I'm so thrilled to hear you had such an epic adventure across South America!

I'm really happy that the planning process went smoothly for you and that you enjoyed the local excursions. And it's awesome you made new friends on the small group tours - those spontaneous connections can really make a trip unforgettable, right? 😎

I'll make a note about the accommodation feedback for El Cafalate and Mendoza - thanks for sharing your thoughts on that. Overall, it's been a pleasure being part of your journey. Here's to many more adventures ahead!

Cheers,
Flor đŸŒ»đŸŒŸ

Planning was easy, responsive team and would ...
Chile | Mar 30 - Apr 6, 2024

Sharmi
Sharmi D.
San Jose, CA | Reviewed on Apr 24, 2024
Planning was easy, responsive team and would highly recommend Read more

Planning was easy, responsive team and would highly recommend

Hotel Reviews
Hotel Plaza San Francisco
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don TomĂĄs
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Apr 25, 2024

Hi Sharmi and Bikash! 😉

Thanks a lot for the review! I'm really happy that you enjoyed Chile that much! It was awesome to plan this with you, guys. Hope to see you another time in South America!

Safe travels!

Flor đŸŒ»

Our holiday in Chile and Patagonia was outsta...
Chile | Feb 8 - Feb 17, 2024

Krishnan
Krishnan S.
Houston, TX | Reviewed on Feb 26, 2024
Our holiday in Chile and Patagonia was outstanding. It started in Santiago, we then went down to Punta Arenas. Punta Arenas is the gateway to Patagonia. The trip to Tierra Del Fuego to see the King Penguins was one of the highlights of the trip. Our guide throughout the day long visit was professional and kept us informed all through the journey. It was well organized. We then went to Puerto Natales to visit Torres Del Paine. The hike to the base of Torres Del Paine though arduous was... Read more

Our holiday in Chile and Patagonia was outstanding. It started in Santiago, we then went down to Punta Arenas. Punta Arenas is the gateway to Patagonia. The trip to Tierra Del Fuego to see the King Penguins was one of the highlights of the trip. Our guide throughout the day long visit was professional and kept us informed all through the journey. It was well organized. We then went to Puerto Natales to visit Torres Del Paine. The hike to the base of Torres Del Paine though arduous was certainly well worth the effort. Key pointers hike up the mountain with water snacks and I phone. Limit the load that you carry up the mountain. Our guides Vicente and Marcos were outstanding. Visiting the Balmaceda and Serrano glaciers was once again one of the highlights of the trip. The final leg of our trip was in Atacama. One of kind place. Lots to see there. We would need at least a week to explore Atacama. The hotels picked by Florencia were quite good. We had a great time. Would definitely do this trip again.

Hotel Reviews
Hotel Alma Sur
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don TomĂĄs
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa de la Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Feb 26, 2024
ÂĄHola Krishnan!
How exciting to read your review! 😊 I'm delighted that you enjoyed your trip to Patagonia and Atacama so much. Exploring Tierra del Fuego and coming face to face with the king penguins is truly an unforgettable experience :)
And Torres del Paine... what an impressive place! I know the hike to the base can be challenging, but the effort is always worth it when you arrive and behold the majesty of the Torres! Your advice is spot on; it's important to be prepared and only... Read more

ÂĄHola Krishnan!
How exciting to read your review! 😊 I'm delighted that you enjoyed your trip to Patagonia and Atacama so much. Exploring Tierra del Fuego and coming face to face with the king penguins is truly an unforgettable experience :)

And Torres del Paine... what an impressive place! I know the hike to the base can be challenging, but the effort is always worth it when you arrive and behold the majesty of the Torres! Your advice is spot on; it's important to be prepared and only carry what's necessary to fully enjoy the journey.

I'm happy to have been able to contribute to making your experience memorable, from choosing the hotels to planning the activities. I definitely hope to have the opportunity to help you organize another trip in the future! Until the next adventure! 🌟
Best regards,
Flor đŸŒ»

Flor was extremely available and accommodatin...
Chile | Jan 21 - Feb 3, 2024

Nina
Nina C.
Cortlandt Manor, NY | Reviewed on Feb 15, 2024
Flor was extremely available and accommodating. She listened to what the 4 of us expressed we wanted and really put together a wonderful itinerary. She responded to our questions immediately and was readily available to speak with us if necessary. Our problem was not realizing that the last 6 days were essentially 1 all day travel alternating with1 day at a fantastic location. We didn’t realize just how long the travel times between areas would be. My only suggestion is including that in... Read more

Flor was extremely available and accommodating. She listened to what the 4 of us expressed we wanted and really put together a wonderful itinerary. She responded to our questions immediately and was readily available to speak with us if necessary. Our problem was not realizing that the last 6 days were essentially 1 all day travel alternating with1 day at a fantastic location. We didn’t realize just how long the travel times between areas would be. My only suggestion is including that in the proposed itinerary. But everywhere we went, as well as the accommodations, were perfect. The guides at Remota and Mallin Colorado were amazing. Thank you for such a wonderful trip

Hotel Reviews
Tierra Atacama Hotel & Spa
San Pedro de Atacama
Authenticity & Character
Facilities, staff and excursions
Location
Staff
Cleanliness & Comfort
Everything
Remota Patagonia Lodge
Puerto Natales

The staff and guides were all fantastic! The hotel architecture was so cool.

Authenticity & Character
Location
Near town and on waterfront. I wish it was within Torres del Paines, but my enjoyment wasn’t impacted by that as the guides and excursions they provided were really fantastic
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

Basic budget hotel. Outstanding staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean! Staff great! Just small basic rooms
Mallin Colorado Ecolodge
Puerto Guadal

Wonderful rustic cabins. Gorgeous setting. Fantastic staff and delicious food. Great excursions and guides. Such a special place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puyuhuapi Logde & Spa
Puyuhuapi

Hard to get to but worth it. I wish we’d stayed more than 2 nights. Just gorgeous. Great staff, rooms, staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Feb 16, 2024

Hello Nina! (And hello to Peter too) đŸ˜…đŸŒ»đŸ’•
Thank you for your kind words! I'm thrilled to have been able to help plan a wonderful trip for the 4 of you!
I'm delighted to hear that you enjoyed the places and accommodations. It was a pleasure organizing your trip and chat about a lot of things in our calls :) I'll be waiting you for another adventure in South America!

Thanks a lot for trusting in me đŸŒ»đŸ’•
Best,
Flor

All of three of the all-inclusive hotels prov...
Chile | Jan 25 - Feb 3, 2024

T
Theodore B.
Newark, NJ | Reviewed on Feb 04, 2024
All of three of the all-inclusive hotels provided great service, food, and amenities. Jaime the chief of activities at Remota did a great job of explaining options and booking suitable activities. His staff, particular Renota, was great. The second resort, Mallin Colorado, had fewer amenities, but the guide they used Andreas, who took us to all our activities, was responsible and fun to be with. At Puyhuhuapi, the last resort, the staff, again, was excellent. It is a beautiful and unique... Read more

All of three of the all-inclusive hotels provided great service, food, and amenities. Jaime the chief of activities at Remota did a great job of explaining options and booking suitable activities. His staff, particular Renota, was great. The second resort, Mallin Colorado, had fewer amenities, but the guide they used Andreas, who took us to all our activities, was responsible and fun to be with. At Puyhuhuapi, the last resort, the staff, again, was excellent. It is a beautiful and unique hotel that is a great place to relax as well as to hike.
The hotel in Punta Arenas, Carpa Manzano, where we spend just one night, was suitable. Staff was quite helpful.

The only problem with the trip was that we did not understand the driving times between Balmaceda airport and Mallin Colorado or from Mallin Colorado to Puyhuhuapi. On a map the distances suggested about 3 hours and 4-5 hours, respectively, but a large portion of the roads were dirt, so the actual times were nearly double. It took more than 5 hours for the first trip from the airport and nearly 8 hours for the second trip to Puyhuhuapi. That meant that 2 of the 8 vacation days (excluding the arrival and departure days) were just travel. In a pickup truck and then a van, the drives were not scenic enough to compensate for the very long and uncomfortable drives. I am not sure of the solution. Both spots were beautiful and we are happy we saw both, but we felt that

Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Feb 05, 2024
Hi Ted! ✹ Thanks a bunch for sharing your experience! We're thrilled you enjoyed the hotels and the unique beauty of the Austral Road! I understand that the travel times could be annoying; that's the challenge with Austral Road. However, as you rightly suggest, dedicating more days to it would ensure a fuller and less car-intensive experience. I'm genuinely sorry that the suggested solution wasn't comfortable. I truly hope that these part of Chile can enhance their airports, reducing... Read more

Hi Ted! ✹

Thanks a bunch for sharing your experience! We're thrilled you enjoyed the hotels and the unique beauty of the Austral Road!

I understand that the travel times could be annoying; that's the challenge with Austral Road. However, as you rightly suggest, dedicating more days to it would ensure a fuller and less car-intensive experience. I'm genuinely sorry that the suggested solution wasn't comfortable. I truly hope that these part of Chile can enhance their airports, reducing travel time between spots :)

We're stoked you found both spots beautiful, despite the travel hiccups. Your insights are super helpful as we continue to improve <3

Thanks again for choosing us – we'd love to welcome you back for an Argentine adventure next time!
Best,
Flor 💕

5-star planning & 3-star execution
Patagonia | Jan 22 - Jan 27, 2024

Rosie
Rosie C.
Harrison, NJ | Reviewed on Jan 28, 2024
Excellent platform made planning easy. Florence, the local specialist, was a prompt, helpful and clear communicator. I was very excited for the trip given the upfront planning and overall super positive interaction with Flor. Execution was average at best. There were 2-3 layers of subcontracting, which is not ideal. My choices/preferences weren’t conveyed fully or correctly 60% of the time. Fortunately I am a fluent Spanish speaker who is familiar with the region and was able to sort those... Read more

Excellent platform made planning easy. Florence, the local specialist, was a prompt, helpful and clear communicator. I was very excited for the trip given the upfront planning and overall super positive interaction with Flor. Execution was average at best. There were 2-3 layers of subcontracting, which is not ideal. My choices/preferences weren’t conveyed fully or correctly 60% of the time. Fortunately I am a fluent Spanish speaker who is familiar with the region and was able to sort those mistakes myself. But things could have easily gone a different way. Overall, a big learning for me to research fully the companies that are actually providing the service, not just intermediating.

Hotel Reviews
Hotel Las Torres Patagonia
Torres del Paine

Fantastic service, comfortable rooms, unbeatable access to the park and a terrific team of guides & drivers. Will definitely book again for a longer stay.

Authenticity & Character
Tailored to meet international tastes, which means a natural sacrifice btw truly locally authentic and familiar/comfortable for international visitors
Location
Only hotel in the park itself
Staff
Cleanliness & Comfort
Hotel José Nogueira
Punta Arenas

Located behind the historic Sara Braun mansion, next to the Plaza de Armas, the location is unbeatable. The suites are large and quite comfortable, clean and well maintained. Food & drink at the bar are quite good. Service is on par with the area of the country, on the unhurried/leisurely side. Not a place to go if you’re in a rush.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full day Visit to King Penguin Park đŸ§â„ïž
Full day Visit to King Penguin Park đŸ§â„ïž
Punta Arenas

This should not be a 14hr excursion. King Penguin Park is quite small and takes less than 1 hr even with a large group of people. We burned no less than 4 hrs in extended cafe visits/breaks, stops without much to see and a general lack of clarity of the duration of each stop so we could manage our time ourselves. In retrospect, I would have rather spend an additional day in Torres del Paine than doing this activity.

Quality of Experience
Guides, Drivers and Staff
Inexperienced guide, unclear communicator in Spanish and even worse in English.
Transport
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Jan 29, 2024
¡Hola de nuevo, Rosie! Thank you for sharing your positive experience with the platform and your kind words about my assistance in planning :) 💕 I sincerely regret that the execution did not fully meet your expectations, butwe appreciate so so much your feedback, and we're actively working to enhance our service by and ensuring better communication of preferences. I appreciate your understanding and hope that, despite the challenges, you were able to enjoy your trip. :) I'm committed to... Read more

ÂĄHola de nuevo, Rosie!

Thank you for sharing your positive experience with the platform and your kind words about my assistance in planning :) 💕 I sincerely regret that the execution did not fully meet your expectations, butwe appreciate so so much your feedback, and we're actively working to enhance our service by and ensuring better communication of preferences.

I appreciate your understanding and hope that, despite the challenges, you were able to enjoy your trip. :) I'm committed to learning from this experience and providing an even better service in the future.

ÂĄGracias por elegirme! :)

Flor

Incredible trip with incredible service!
Patagonia | Dec 31 - Jan 6, 2024

Ryan
Ryan P.
Newark, NJ | Reviewed on Jan 11, 2024
Flor and the entire KimKim operations team made our whole trip on the W trek seamless and easy. All accommodations were set in place the second we said yes to the package. We stayed in very nice premium camping, had our meals all scheduled, and transfer to and from all areas of Puerto Natales before and after the trip. We were able to experience all of the beauty and majesty of Patagonia worry free thanks to the hard work of the KimKim team! Read more

Flor and the entire KimKim operations team made our whole trip on the W trek seamless and easy. All accommodations were set in place the second we said yes to the package. We stayed in very nice premium camping, had our meals all scheduled, and transfer to and from all areas of Puerto Natales before and after the trip. We were able to experience all of the beauty and majesty of Patagonia worry free thanks to the hard work of the KimKim team!

Hotel Reviews
W Trek Accommodation en Route
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Big Sur
Puerto Natales

Hotel Big Sur was a great place to stay prior to our trip. Simple, elegant rooms and amazing service from the front desk. They also held our extra items for our time on the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales

Indio was a very swanky and beautiful hotel that was the perfect place for us to put our feet up after the W trek. It was centrally located with great service and a GREAT breakfast spread in the morning before our flight out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in CĂłrdoba | Replied on Jan 11, 2024

Dear Ryan and Abi,

Wow, thank you so much for your review! It was wonderful planning the W trek in Torres del Paine with both of you. I'm thrilled that you enjoyed it! :)

Both my team and I want to extend our best wishes and hope you have many more fantastic travels. We look forward to the possibility of welcoming you back to South America again! 💕💕

All the best,
Flor đŸŒ»

My best travel in Patagonia, Buenos Aires, ElChalten & EL Calafate!
Patagonia | Feb 5 - Feb 13, 2023

Hirofumi
Hirofumi I.
Japan | Reviewed on Feb 15, 2023
★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the...
Read more

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the transfer to the airport proceeded on time using a similar chat system with the local staffs in charge.
・The two-step system from reservation to payment is easy to understand, and the cancellation system is also clarified.

★Detailed reasons for choosing Kim Kim Tour
・Hotel selection was close to the trailhead, in the center of the downtown area, etc. The location was good and the concierge staff was solid.
・Local staffs with driver who met us at the site, exchanged money, pre-flight check-in, and reserved seats for the flight
・My big trouble: Even when the window glass was broken due to strong winds at the EL Chalten hotel, the chat system with the local staff in charge responded smoothly.

Hotel Reviews
Two Hotel Buenos Aires
Buenos Aires

Location is very good, Easy to go around a city sight seeing, and one more good point is late check out system until 14;00 pm.

Authenticity & Character
late check out system until 14;00 pm.
Location
Very good!
Staff
Vey kind & English speaking
Cleanliness & Comfort
Good
Kapenke Hotel
El Calafate

Location is good, Staff is so kind, English speaking

Authenticity & Character
good
Location
Staff
Kind & English speaking
Cleanliness & Comfort
Good
Hotel Kalenshen El Chalten (NO USAR)
El Chalten

Location is good, Staff is so kind, English speaking

Authenticity & Character
Good
Location
Good
Staff
Good
Cleanliness & Comfort
Good
Activity Reviews
Nativo Experience
Nativo Experience
El Calafate

All of attendee is Spanish speaking, however Driver gave me detail explanation about Patagonia history to only me in English.

Quality of Experience
Good
Food
Excellent
Guides, Drivers and Staff
Very good
Transport
Good
Perito Moreno Glacier Excursion  đŸ—»
Perito Moreno Glacier Excursion đŸ—»
El Calafate

Amazing experience in my life,

Quality of Experience
Excellent
Guides, Drivers and Staff
Good
Transport
Good
Nautical Safari
Nautical Safari
El Calafate

Excellent

Quality of Experience
GOod
Guides, Drivers and Staff
Good
Transport
Good
Local specialist: Flor Bonis
Emilce
Emilce Alonso
Local specialist in CĂłrdoba | Replied on Feb 16, 2023

Dear Hirofumi,

It was a pleasure having you in Argentina! Thank you very much for taking the time to write a review for all the activities and hotels, this helps us to continue improving day by day.
It was a pleasure planning this trip with you and it makes me very happy to know that everything went smoothly.

I look forward to working with you again soon! :D
All the best,
Emi