Trips SouthAmerica

Wow wow wow . The trip was wonderful . Emilce you did an amazing job . I will definitely recommend all my friend tu use you for any upcoming travels.

Odile M. Robinson read more

Wow wow wow . The trip was wonderful . Emilce you did an amazing job . I will definitely recommend all my friend tu use you for any upcoming travels.

Odile M. Robinson

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very... read more

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very nice and very friendly.
I give 5* to Elmice and her team.

Hotel Reviews

Huinid Obelisco Hotel

Buenos Aires

Very friendly and helpful staff

Authenticity & Character

Beautiful lobby

Location

Near very good restaurants

Staff

Very helpful

Cleanliness & Comfort

Toilets cleand

Amérian Executive Hotel Mendoza

Mendoza

Good

Authenticity & Character

Exquisite chandelier

Location

Next to every thing

Staff

Nice

Cleanliness & Comfort

The air-conditioner made noises.

Hotel Merit Iguazú

Puerto Iguazú, Misiones

It was far from the main road. Rooms were musty and old

Authenticity & Character

Nothing to say. The rooftop pool was beautiful

Location

Bad location. Far from every thing

Staff

Very good service

Cleanliness & Comfort

Cleaner sheets

Activity Reviews

Uco Valley Experience - PRIVATE

Mendoza

Superb

Quality of Experience

Guides, drivers and staff

Punctual driver

Transport

Very good

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Breathtaking. Wine and food galore. Very friendly staff. Perfect

Quality of Experience

The dancing

Guides, drivers and staff

Friendly

Transport

Good

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

We had a lot of fun

Quality of Experience

The whole experience

Food

Superb

Guides, drivers and staff

Very very nice

Transport

Exclusive dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Wow!! Is all I can say!

Quality of Experience

Exquisite

Food

Top notch

Guides, drivers and staff

Our guide spoke French.. He truly made this experience

Transport

Good. The antique cars were a nice touch

San Antonio de Areco Excursion -Round trip Private transfers

Buenos Aires

Very relaxing. Perfect end to the vacation

Quality of Experience

The horse rides

Food

Empanadas were excellent

Guides, drivers and staff

ANDREA was the best!

Dinner - Wine Walking

Mendoza

Beautiful experience!!

Quality of Experience

Learned a lot about wine

Food

Good tapas

Guides, drivers and staff

Hostess was very informative

Spa Day Termas de Cacheuta - PRIVATE

Mendoza

Very interesting! And relaxing

Quality of Experience

The towels needed a change.

Food

Very very good

Guides, drivers and staff

Very nice

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much. read more

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much.

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was... read more

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was beautiful with the wine country and Andes views, and Iguazu Falls was such a gorgeous wonder of the world! We felt extremely safe being two young, female adults, and I would recommend KimKim and Argentina to anyone! It was amazing 🤩

Activity Reviews

Brazilian Falls - PRIVATE

Puerto Iguazu

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Argentinean Falls

Puerto Iguazu

Tango Show and Dinner at La Ventana

Buenos Aires

Cycling in the vineyard

Mendoza

Great Adventure Navigation

Puerto Iguazu

The Birds Park - PRIVATE

Puerto Iguazu

This was not what I expected it to be. It was our last day so it was light right before going to the airport, but it was essentially just a zoo. I had thought we would be bird watching more in the wild, but that was not the case. It was still amazing to see all of the exotic bird species that live there!

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of... read more

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of the hotels were centrally located and comfortable, not a fan of the hotel in Mendoza though. The dinners and lunches that Emilice planned were stellar. We couldn’t have dreamt of a better trip. My husband and I are seasoned travelers but I would have never been able to plan a trip as good as this one. Thank you KimKim, Emilice, and all of our drivers and guides. Will definitely use this company again and will recommend to my fellow travelers. Gracias por todo!!!

Hotel Review

Cordon del Plata

Mendoza

Although we were moved to Hotel M, across the street and it was newer, it was noisy and bathroom was super small similar to a bathroom on a cruise ship. You could hear everyone in the hallway and street noise was pretty bad. It was centrally located which was very nice. Also, I requested a little later check out and they asked for 50% of daily rate. Unbelievable.

Authenticity & Character

Location

Centrally located in heart of city, easy to walk around.

Staff

Cleanliness & Comfort

Activity Reviews

Half day City Tour

Buenos Aires

Hernan our guide was fabulous.

Quality of Experience

Guides, drivers and staff

Transport

Criolla & Winery Horseback Riding

Mendoza

Very rustic place and home cooked lunch was delicious. Enjoyed riding in the Andes.

Quality of Experience

Food

Guides, drivers and staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Quality of Experience

Food

Guides, drivers and staff

Transport

"Fileteado" Class in San Telmo

Buenos Aires

The tour of San Telmo was great but too much emphasis on Fileteado. The class was very enjoyable.

Quality of Experience

Guides, drivers and staff

Transport

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

So much fun. Food was delicious and met other travelers.

Quality of Experience

Food

Guides, drivers and staff

Transport

“Santa Susana” Fiesta Gaucha Excursion

Buenos Aires

Quality of Experience

Guides, drivers and staff

Transport

Iguazú: NATIVE GUARANI COMMUNITY

Puerto Iguazu

Quality of Experience

Guides, drivers and staff

Transport

Brazilian Falls

Puerto Iguazu

This was phenomenal. See the Brazilian side before you see the Argentinian side.

Quality of Experience

Guides, drivers and staff

Guide was just ok.

Transport

Parque Das Aves

Puerto Iguazu

Not a bird lover but truly enjoyed the experience.

Quality of Experience

Guides, drivers and staff

Transport

Our driver was very nice.

Argentinean Falls

Puerto Iguazu

Wow, it was breath taking. The Iguazú Falls should be on everyone’s bucket list.

Quality of Experience

Guides, drivers and staff

Transport

Great Adventure Navigation

Puerto Iguazu

Quality of Experience

Guides, drivers and staff

Transport

Dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Quality of Experience

Food

Guides, drivers and staff

Transport

It was fun riding in a 1928 Model T car but it should not be used to go such a long distance. Took us an hour to get to the restaurant and 20 minutes to get back in a regular car.

Mendoza Vino y Oliva

Mendoza

Quality of Experience

Guides, drivers and staff

Transport

Wow, this was honestly the best trip we’ve been on! All our guides were so knowledgeable and went above/beyond to give the best experience. We have so many unique photos to look back all thanks to this. Our guide in Santiago was the BEST in terms of being personable and just down to earth. Kudos to him! The winery tour was memorable and this coming from someone who didn’t really like wine! I found that the reds and whites were so different and I kept myself open to the overall experience. My... read more

Wow, this was honestly the best trip we’ve been on! All our guides were so knowledgeable and went above/beyond to give the best experience. We have so many unique photos to look back all thanks to this. Our guide in Santiago was the BEST in terms of being personable and just down to earth. Kudos to him! The winery tour was memorable and this coming from someone who didn’t really like wine! I found that the reds and whites were so different and I kept myself open to the overall experience. My partner Nathaniel liked the lagoon and how we got to float effortlessly. It truly was a once in a lifetime experience!!! Not only will we be going back to Chile, but now we have started thinking about going to Brazil. Emilce made this whole process a breeze and I will go through her in the future.

Hotel Reviews

Pullman Santiago El Bosque (Ex Atton)

Las Condes, Santiago

The view from the our room was so beautiful, to see the sun coming up over the city and through the mountains. The included breakfast had the freshest fruit, so much better than anything back home.

Tips for future travelers

Get an idea of your surroundings! You’ll find that there are tons of restaurants and cafes within walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Altiplanico Atacama

San Pedro de Atacama

The private room/dwelling was wonderful with the terrace and grounds to walk around. The breakfast was delicious and the staff were so friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fauna Hotel

Valparaíso

The hotel was in a nice location and we could easily get around from it. Our room was unique and beautiful! The restaurant was fantastic and they had great views

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day Maipo Vineyards - Concha y Toro Winery: El Marqués Tour

Santiago

The grounds, the tour, and the attention to detail was perfect! This was our first tour and it set an awesome tone for the rest of the trip.

Quality of Experience

Guides, drivers and staff

He was kind, friendly and we would recommend him!!

Transport

Rainbow Valley & Petroglyphs of Yerbas Buenas

San Pedro de Atacama

With the change in altitude and how dry it was, our guide did a great job of providing a tour that didn’t completely wear us out! He was so funny and took lovely pictures of us.

Quality of Experience

Guides, drivers and staff

Transport

San Pedro de Atacama: Moon Valley

San Pedro de Atacama

Our guide gave us a once in a lifetime experience! We walked on a dune and it was tough, but I would recommend it to everyone. I appreciated that he provided the tour but gave us space to explore.

Quality of Experience

Guides, drivers and staff

Transport

Cejar & Tebinquiche Lagoons

San Pedro de Atacama

The lagoons and seeing where life may have started was amazing. Plus we saw some wildlife and got to float in a lagoon!

Quality of Experience

Guides, drivers and staff

Transport

Our trip to Argentina was amazing. Andrea was great a great help on WhatsApp when we had questions and Fabio was such a good driver. We loved the city vibe of Buenos Aires and the tango show was a highlight. Ushuaia was a neat port city. We really enjoyed our free day hiking to Laguna Esmeralda. The capybaras that we saw in Iguazu were adorable and the waterfalls epic. Leandro touched base with us throughout the trip and we really appreciated the detailed itinerary and assistance that he... read more

Our trip to Argentina was amazing. Andrea was great a great help on WhatsApp when we had questions and Fabio was such a good driver. We loved the city vibe of Buenos Aires and the tango show was a highlight. Ushuaia was a neat port city. We really enjoyed our free day hiking to Laguna Esmeralda. The capybaras that we saw in Iguazu were adorable and the waterfalls epic. Leandro touched base with us throughout the trip and we really appreciated the detailed itinerary and assistance that he provided.

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many... read more

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many beautiful places in the countryside. Unfortunately I wasn’t feeling well for a portion of the trip but Emi was amazingly flexible with helping us plan some alternate, more suitable activities last minute. Prior to this trip, we had never used this type of service but we’re so glad we did! It was so much more comfortable having someone local to provide us with tips and to ensure that everything was taken care of for us. You won’t regret planning a trip with her!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Panoramic Grand - Iguazú

Puerto Iguazú

Beautiful facilities, delicious food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Azur Real Hotel Boutique

Córdoba

Authenticity & Character

Gorgeous hotel

Location

Staff

Cleanliness & Comfort

Appreciated all of the little details like the champagne that was left for us and the pillow menu!

Activity Reviews

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Quality of Experience

Food

They were so accommodating with my many dietary restrictions!! I felt included in the whole experience despite not being able to eat many of the traditional foods

Guides, drivers and staff

Transport

Half day City Tour - Private service with English speaking guide

Buenos Aires

Andrea is an amazing tour guide!! My husband and I learned so much in one day. Thank you!

Quality of Experience

Guides, drivers and staff

Fabio was so friendly and helpful throughout the whole trip. Thank you!

Transport

Perfect combination of walking and driving :)

Argentinean Falls

Puerto Iguazu

Quality of Experience

Guides, drivers and staff

Transport

Brazilian Falls - PRIVATE

Puerto Iguazu

Quality of Experience

Guides, drivers and staff

Transport

Parque Das Aves

Puerto Iguazu

Quality of Experience

Guides, drivers and staff

Transport

Calamuchita Wine Roads. Wines with character

Cordoba

Quality of Experience

Food

Guides, drivers and staff

H

Transport

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big ... read more

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big luggage costs in some of the trips. Next time we would like to avoid Gol airlines if possible. The tour guides were outstanding. We loved working with your team.

My wife and I had a wonderful time in Chile. Emilce did an excellent job setting up pick-up times, transfer, flights and hotels. Everything was efficient, and we were able to maximize our time on the trip. We especially enjoyed our stay at La Casona. The winery was beautiful and relaxing. The sommelier was knowledgeable, and the food was delicious. We felt comfortable during our entire trip, and Emilce and her team were responsive to any questions or needs. We would highly recommend kimkim... read more

My wife and I had a wonderful time in Chile. Emilce did an excellent job setting up pick-up times, transfer, flights and hotels. Everything was efficient, and we were able to maximize our time on the trip. We especially enjoyed our stay at La Casona. The winery was beautiful and relaxing. The sommelier was knowledgeable, and the food was delicious. We felt comfortable during our entire trip, and Emilce and her team were responsive to any questions or needs. We would highly recommend kimkim and Emilce and look forward to planning our next trip.

Hotel Review

La Casona at Matetic Vineyards

Lagunillas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Vinolia: Wine Tasting

Santiago

Quality of Experience

Food

Guides, drivers and staff

Transport

Great experience! Emilce listened to all my needs and surpassed all our expectations!!

Once in Colombia, the tours were fascinating and the guides even better.

Highly recommend

Kimkim is reliable Travel agency and Leandro is amazing Travel Agent. We used Kimkim for our trip to Chile, our first trip ever to explore South America.
Leandro is very friendly, knowledgeable and always reachable. He is also very flexible when it comes to customising the trip. We had little issue with the tour operator and Leandro helped us to resolve the issue instantly. Lots of people do not see the value of travel agency and think they are overpriced!! You pay for the convenience and... read more

Kimkim is reliable Travel agency and Leandro is amazing Travel Agent. We used Kimkim for our trip to Chile, our first trip ever to explore South America.
Leandro is very friendly, knowledgeable and always reachable. He is also very flexible when it comes to customising the trip. We had little issue with the tour operator and Leandro helped us to resolve the issue instantly. Lots of people do not see the value of travel agency and think they are overpriced!! You pay for the convenience and stress-free holiday.
I would always recommend Kimkim and Leandro to all of our friends and would contact them again next time I want to travel and explore other parts of the Earth!
Thank you so much for all your help Leandro! You are super star!

Hotel Reviews

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

San Pedro de Atacama: Moon Valley and Death Valley Excursion

San Pedro de Atacama

Quality of Experience

Capricornio Expediciones has done a great job from communicating to taking care of us during the experience. They are very reliable! And I like them because they did not go behind travel agency back and tried to steal clients from travel agency (by telling us to book straight with them to save 2/3 of the cost).

Guides, drivers and staff

Paloma was amazing, she is knowledgeable, responsible, reliable and very energetic. She helped us enjoy the Atacama to the fullest

Transport

On time, easy to communicate, reliable.

My mother and I traveled to Argentina in January of 2022 and had an amazing experience booking with KimKim. read more

My mother and I traveled to Argentina in January of 2022 and had an amazing experience booking with KimKim.

Hotel Review

Calafate Parque Hotel

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

San Antonio de Areco Excursion

Buenos Aires

Quality of Experience

Food

Guides, drivers and staff

Transport

My husband Peter and I made a first time visit to South America for our honeymoon. Not knowing where to go and what to make a must see part of the trip we decided to book our trip through a Travel Agency. We found Kimkim and after reviewing other reviews we decided to go with them. I am so pleased that we did!! Our Travel Agent was Emilce who I believe is from Argentina. She did an amazing job putting together our itinerary with domestic flights, accommodations, and tours/activities. ... read more

My husband Peter and I made a first time visit to South America for our honeymoon. Not knowing where to go and what to make a must see part of the trip we decided to book our trip through a Travel Agency. We found Kimkim and after reviewing other reviews we decided to go with them. I am so pleased that we did!! Our Travel Agent was Emilce who I believe is from Argentina. She did an amazing job putting together our itinerary with domestic flights, accommodations, and tours/activities. We had a 11day/10night vacation that involved 3 destinations. Emilce was very patient and in consistent communication with us as we made adjustments to our itinerary that better suited the experience that we were wanting during our special celebration trip. She really made the planning experience pleasant by always being quick to answer our questions and make the requested adjustments.
Regarding the travel experience itself: We felt well taken care of: We traveled to Buenos Aires, Argentina; Iguazú Falls, Argentina; and Rio de Janiero, Brazil. Each local point of contact was present and in consistent contact prior, during, and at the end of the local destination visit. We felt taken care of specifically by Andrea Z. & Fabio in BA; Lorienna, Junior, and Ernesto in Iguazú Falls and by Oscelea & Marsha in Rio. Our overall trip concierge was Clementina and she made sure that we had all of our trip update information for our domestic flights, Covid requirements and some suggestions for extra thing that we could do in each city. She even helped me to arrange a surprise birthday dinner for my husband. We truly enjoyed our stay in Buenos Aires, Iguazú Falls and Rio de Janiero and believe that this was made possible by the diligent, detail focused and professional skills of all staff of Kimkim and their relationship with the local tourism companies that they work with.
Peter and I have memories that we will cherish for the rest of our lives and only have great things to say about our experience on our honeymoon.
Gracias KimKim Staff (Emilce and Clementina)
Gracias Buenos Aires Staff (Andrea Zunino & Fabio, and our tour guide for the City tour, sorry I can't remember your name but you were wonderful!)
Gracias Iguazú guides and driver (Lorienna, Junior, and Ernesto).
Obrigada Rio staff (Oscelea and Marsha)
5stars all around for the entire trip!!!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

with We visited Buenos Aires for the first part of the honeymoon and stayed at the Recoleta Grand Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The location of the hotel is very convenient to be able to walk to many wonderful sites. (Recoletta Park, Museums, and restaurants. It is in a great location to be able to walk around and enjoy what Buenos Aires has to offer. Short taxi or public transportation ride away to get to the La Boca and a great city market that has wonderful empanadas and other treats. We definitely look forward to visiting again and will stay at the Recoleta Grand Hotel.

Tips for future travelers

Definitely suggest bringing walking shoes so that you can visit a lot of attractions that are in walking distance with out any discomfort to your feet. I also suggest getting a street facing room as where is more building development so you may not want to have to view that in the rear facing rooms at this time (March 2022).

Authenticity & Character

The place has a European feel and is bright and airy.

Location

You are close to a lot of museums, famous parks: Recoleta park, Recoleta Cemetery where Eva Peron is buried. Great small cafes and restaurants, Fashion stores and a Mall.

Staff

Front desk and restaurant staff are very friendly and accommodating

Cleanliness & Comfort

The rooms were tidy and clean. The beds are so soft and feel like sleeping on a cloud pillow.

Loi Suites Iguazu Hotel

Puerto Iguazú

We visited Iguazu Falls for the second part of the honeymoon and stayed at the Loi Suites Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located more in the National Park itself so all of our meals were at the hotel if we weren't out doing a tour for the day. The hotel is surrounded by jungle and is secluded but you still have all the amenities of a 5star hotel. the rooms are very clean and the beds are comfortable. Our bed was two beds put together. Only suggestion i would make is if it had a pillow top so that you won't feel the crease between the two beds. Our accommodations included a buffet breakfast and it was really delicious with a variety of selections to choose from. The other meals were either at the Formal restaurant or the pool tiki restaurant. We enjoyed our stay and lounged by the pool most afternoons after each day of touring the Waterfalls: both Argentina and Brazil sides of the falls.

Tips for future travelers

Book a room that may be over looking the river a little more so that you have a better view from your room or one that actually has a veranda that you can sit out on. We had a room that has a tub and shower that are separate. It was nice to soak in a nice bath!

Authenticity & Character

Authenticity & Character

Location

Offer some activities for guests to do at the hotel that can be little more interactive.

Location

Offer some activities for guests to do at the hotel that can be little more interactive.

Staff

Staff

Cleanliness & Comfort

Cleanliness & Comfort

Fairmont Rio de Janeiro Copacabana

Rio de Janeiro

We visited Rio de Janeiro for the final part of the honeymoon and stayed at the Fairmont Rio de Janiero Copacabana Hotel. The staff were very helpful from check in, through meals services, through check out. As non-Portuguese speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located at on end o Copacabana Beach and overlooks the water! The hotel is in prime location for restaurants and beach fun. It's location also allows for a short walk to be able to access Ipanema Beach, The hotel has 5star accommodations. We originally booked a city view room, but once we saw what ocean view was we requested to see if we were able to get a ocean view suite. We were able to make an upgrade payment to allow for the ocean view and were so glad we did. The sunrise over the water is spectacular and the view for our balcony allow for that. The staff at the hotel are pleasant, professional and very helpful. The check in process was wonderful, the breakfast buffet was included with our accommodations and was plentiful! We are from the United States (Midwest to be specific) and don't always have the opportunity to try tropical fruits. I had tropical fruits a plenty on this trip! The Fairmont hotel also has some space reserved at the beach that allows for easy access to lounge chairs and beach umbrellas! I can't wait to come back to stay at the Fairmont Rio de Janeiro Copacabana!

Tips for future travelers

Definitely experience a spa treatment view of a sunrise from an ocean view room with your own private balcony

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

General Information about BUENOS AIRES

Buenos Aires

Quality of Experience

Guides, drivers and staff

Transport

Rio By Night: Rio Scenarium + Barbecue Dinner (5h)

Rio de Janeiro

Rio Scenarium is a fun place to visit and dance. You don't have to be the greatest dancer or even know how to do Samba to have a great time. The barbecue dinner was delicious. I really enjoyed the different cuts of meat!

Quality of Experience

Food

Guides, drivers and staff

Transport

Top notch! Leandro was very responsive, communicated well, and chose excellent guides for my biking adventure in San Pedro de Atacama. Thanks again!

KimKim created a once in a lifetime vacation for my family. We had three generations of my family travel to South America for the first time, exploring Buenos Aires and Patagonia, creating memories that I could have never imagined.

No one had been to South America before, and this was one of our first trips since COVID so we were all a bit anxious, but KimKim made the experience unforgettable.

Highlights of trip:
- The Argentina Experience cooking class- competing in the an empanada... read more

KimKim created a once in a lifetime vacation for my family. We had three generations of my family travel to South America for the first time, exploring Buenos Aires and Patagonia, creating memories that I could have never imagined.

No one had been to South America before, and this was one of our first trips since COVID so we were all a bit anxious, but KimKim made the experience unforgettable.

Highlights of trip:
- The Argentina Experience cooking class- competing in the an empanada contest, learning how to make mate and tasting regional dishes
- Watching a beautiful tango show in an architectural gem
- Eating delicious steak and drinking excellent Malbec for nearly every meal
- Riding horses in a traditional estancia (ranch)
- Getting up close to hundreds of penguins in the wild and seeing a rare emperor penguin
- Trekking to the end of the Pan-American highway
- Sending a postcard from the southern most post office in the world
- Sailing on a catamaran though the Beagle Channel between the Pacific and Atlantic Oceans and watching sealions hunt for fish

Key benefits of using this service:
- Limited planning of the day-to-day activities on my part. As before, no one in my family had been to Argentina so we did not know necessarily what to plan. We just knew that we wanted to see the highlights of Buenos Aires and go hiking in Patagonia. KimKim planned the rest. They gave us a few options for our itinerary and we went ahead with it.
- Transportation. We had scheduled transportation everywhere. Our guide was there to pick us up at the airport and we had a car take us from our hotel to all of the activities. This was critical for our large group, as otherwise we were have had to organize multiple taxis to get anywhere.
- Communication. Our Kimkim agent Emi was wonderful and quickly answered all of our questions. We organized this trip relatively late (about two months prior to departure) and she worked very quickly for us. All of guides specifically Fernando (Buenos Aires) and Ilya (Ushuaia) were a joy and expressed to us how much they love their county through more than words. I also felt like they care about my family and made small adjustments throughout the trip as needed.

Things to know about using the service:
- The money was more than I had previously paid for a trip, but it was completely worth it. Everyone in my family is already planning to go back to Argentina. All of my friends already want to know how to go on this amazing trip.

Why you go definitely go to Argentina
- All of the food we had was excellent: the lamb in Patagonia, the fish in Ushuaia and the steak in Buenos Aires- all top notch
- The country has nearly ever type of terrain. You can going tango dancing in Buenos Aires, horseback riding in the county, hiking or ski. Everything available.
- The exchange rate is very favorable for tourists. The most I paid for a bottle of wine in a restaurant was USD $5. All of wine was delicious and better than the best I’ve had in France.

Overall, I have absolutely no regrets about using this service and would happily do it all over again. Already trying to figure out my next adventure!

Hotel Review

Huinid Obelisco Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Walking with Penguins

Ushuaia

Exceeded my expectations. This was an island of hundreds of penguins and we could get up close to them in the wild. We saw three different species including a rare emperor penguin!

Quality of Experience

Guides, drivers and staff

Transport

My triplet sisters and I had a wonderful 40th birthday trip to Argentina. We wanted to prioritize Patagonia, so Emilce arranged for us to visit Buenos Aires, El Calafate, and Ushuaia. Some highlights included the stunning Perito Merino Glacier, El Chalten hiking, and sailing the Beagle Channel. We had one mishap where a driver didn't show up to take us to the BA airport and one of us almost got bumped from the flight, but Emilce, Clementina, and Fernando were all very apologetic and refunded... read more

My triplet sisters and I had a wonderful 40th birthday trip to Argentina. We wanted to prioritize Patagonia, so Emilce arranged for us to visit Buenos Aires, El Calafate, and Ushuaia. Some highlights included the stunning Perito Merino Glacier, El Chalten hiking, and sailing the Beagle Channel. We had one mishap where a driver didn't show up to take us to the BA airport and one of us almost got bumped from the flight, but Emilce, Clementina, and Fernando were all very apologetic and refunded the difference for the transportation. After that incident, Clementina sent us our boarding passes ahead of time so that we wouldn't get bumped again - a thoughtful gesture! All of our guides were great and the team was very responsive. Even though food poisoning took us out for one day, we were overwhelmed and amazed by the beauty, food, culture, animals, and people. I hope to be back one day!

Hotel Review

Huinid Obelisco Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Minitrekking "Los Glaciares National Park"

El Calafate

Absolutely once-in-a-lifetime experience.

Quality of Experience

Guides, drivers and staff

Transport

I had a great experience with Kimkim thanks to Leandro. I had to book all the details of a trip to El Chalten and El Calafate within 24 hours of take-off during high season. There was very little hotel and tour availability, and the these destinations and tours also can require a significant amount of complicated ground transportation, with required tour guide coordination to allow entry into Glacier National Park. Leandro was able to get me a private room in each location, and book me with... read more

I had a great experience with Kimkim thanks to Leandro. I had to book all the details of a trip to El Chalten and El Calafate within 24 hours of take-off during high season. There was very little hotel and tour availability, and the these destinations and tours also can require a significant amount of complicated ground transportation, with required tour guide coordination to allow entry into Glacier National Park. Leandro was able to get me a private room in each location, and book me with an amazing all-day mini trekking tour of Perito Moreno Glacier, complete with crampons and mandatory tour guide for glacier trekking, along with all necessary bus transportation to the destinations. I tried booking hotels last minute from the US while at the airport but many El Chalten hotels don’t have self-booking enabled on their websites. I first left a message for Kimkim Sunday night as I was about to board my flight to Buenos Aires from JFK. By the time I landed in EZE Buenos Aires, Kimkim had connected me to Leandro and he had already worked out 90% of the details of my trip. Working with Leandro was such a relief and allowed me to enjoy my very short last minute trip stress-free and to the fullest.
Highly recommend.

Hotel Review

Lunajuim

El Chalten

Great place to stay. Kind of rustic rooms as are most places in Chalten. They offer great support services for hiking (helpful trail reviews and guidance/suggestions of best trails for the day given erratic weather conditions) and they offer a packed lunch service which is great if you’re on the go and don’t have time to grocery shop. Wifi is insufficient during wind storms (super frequent) and also when the hotel is full (afternoons and evenings after hiking). Wifi is ok early AM and late night when people are offline and on nights when it is not extremely windy. Very nice lobby with bar.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Minitrekking "Los Glaciares National Park"

El Calafate

Great tour! Fun on the ice with great guides.

Quality of Experience

Guides, drivers and staff

Transport

Emilce and the entire team of guides in Argentina, provided me with a wonderful experience.
I will return soon and plan on utilizing their services again.... read more

Emilce and the entire team of guides in Argentina, provided me with a wonderful experience.
I will return soon and plan on utilizing their services again....

We were supposed to go on an Antarctic but our cruise was canceled on the day of departure. KimKim helped us build a replacement trip on very short notice to salvage our vacation. Thank you. read more

We were supposed to go on an Antarctic but our cruise was canceled on the day of departure. KimKim helped us build a replacement trip on very short notice to salvage our vacation. Thank you.

Activity Review

El Chalten Full Day, Free time

El Calafate

The trip was amazing, start to finish. We enjoyed every aspect of this trip and felt we had a good mix of city and nature experiences. Santiago, Chile was a welcoming city with beautiful historical landmarks, parks, neighborhoods and museums not to be missed such as Sky Costanera, Cerra San Cristobal, Barrios Bellavista and Lastarria, Museos Chileno de Arte Precolumbino and La Chascona. The views from Sky Costanera and Cerra San Cristobal were eye popping and really gave you a sense of the... read more

The trip was amazing, start to finish. We enjoyed every aspect of this trip and felt we had a good mix of city and nature experiences. Santiago, Chile was a welcoming city with beautiful historical landmarks, parks, neighborhoods and museums not to be missed such as Sky Costanera, Cerra San Cristobal, Barrios Bellavista and Lastarria, Museos Chileno de Arte Precolumbino and La Chascona. The views from Sky Costanera and Cerra San Cristobal were eye popping and really gave you a sense of the city largess. The museums were a moving historical and cultural experience. We walked the neighborhoods and used the local subway daily, located safe and convenient from our hotels. The Atacama desert was incredibly beautiful and greatly exceeded our expectations. The guided desert tours with José Miguel Ruiz-Tagle were very well done, the mountains, salt flats, lagunas, geysers, natural flora and fauna made this feel like an other worldly place. Hoteles Altiplanico accommodations were peaceful and the manager Oscar was very helpful. Puerto Natales, the national park tour of Torres del Paine and the full day hike to the base of the Torres were both great outdoor experiences. The hike was not difficult but long at 9.5 hours round trip and definitely requires endurance, strong legs and knees. Mauro, our hiking guide was patient and paced the group well. Hotel Noi Indigo accommodations were perfectly located with incredible mountain views. If we could do it over again, we would have spent more time there. We also visited the beach towns of Valparaiso and Viña del Mar, a great place to find a unique artisan gift, dine overlooking the pacific ocean, and experience the beaches. Loved Buenos Aires, Argentina and the trip to Iguazú Falls, both Argentine and Brazil falls and took a fun boat tour to feel the falls up close. Once there, not hard to understand why this is a Unesco World Heritage site. Buenos Aires was beautiful, very large, impossible to see in the short time we were there and we would love to go back again. Really enjoyed walking the city, the many city parks and mature trees lining the roads. We visited Museo Evita, a great tribute to her societal contributions and place in history, as well as MALBA, Ecoparque, Puerto Madero, Palermo Soho and Hollywood, easy walks from our hotel.
The people of Chile, Patagonia and Argentina were warm and welcoming. Emilce, Clementina and all of our ground support/guides (Jose Miguel, Fernando, Vitor, Natalie, Lauren, Mauro and Vitor) were great, particularly during this period of COVID, helping us navigate the testing, locations and timelines. Go and have fun!

Everything was very smooth and went perfectly. No issues throughout the entire trip due to the great planning from the travel team. Fernando and Mathias were particularly helpful, knowledgeable, and very friendly. Would highly recommend. read more

Everything was very smooth and went perfectly. No issues throughout the entire trip due to the great planning from the travel team. Fernando and Mathias were particularly helpful, knowledgeable, and very friendly. Would highly recommend.

Emi is nothing short of a ROCKSTAR! Even with the time zone difference (prior to booking), she considered every detail when crafting this special trip, despite limitations of COVID. All the hotels I stayed in were super clean and literally in the center of town, so venturing out on my own for dinner or to explore neighborhoods was super easy.

By far, Salta and Mendoza will forever be stained in my happiest memories. From the seemingly endless Salt Flats, hiking in San Lorenzo, lively... read more

Emi is nothing short of a ROCKSTAR! Even with the time zone difference (prior to booking), she considered every detail when crafting this special trip, despite limitations of COVID. All the hotels I stayed in were super clean and literally in the center of town, so venturing out on my own for dinner or to explore neighborhoods was super easy.

By far, Salta and Mendoza will forever be stained in my happiest memories. From the seemingly endless Salt Flats, hiking in San Lorenzo, lively squares of downtown Mendoza, beautiful mountain views in Cafayate and Purmamarca to the delicious empanadas and peaceful horseback ride at the ranch, this trip was everything I hoped for and more. Thanks so much Emi and KimKim for ending my 2021 adventures with a bang!

Hotel Review

Hotel Raices Aconcagua

Mendoza

The hotel was located mere steps from one of the larger squares and walking distance to shopping and very good restaurants. At night, I felt very safe walking about and the hotel is just outside a bus stop, with buses running very frequently. Despite COVID, there was a decent selection of pastries and juices for breakfast, but no eggs or anything like other hotels I had stayed in. My room on the 8th floor was very clean and offered an AMAZING view, plus the floor was very quiet at night. The elevators are a little slow at times. The front desk was very attentive upon check-in and even went as far to help me make an appointment with a nearby business for a service. If in Mendoza again, I would absolutely consider them for another stay!

Tips for future travelers

No.

Authenticity & Character

Location

Staff

The staff was very helpful and spoke very good English if your Spanish is not so fluent.

Cleanliness & Comfort

Fresh towels were provided daily. The safe was functional and locked/unlocked very easily by setting a code. Also the windows open with a latch to enjoy some fresh air if you want.

Activity Review

Full day to Salinas Grandes (Purmamarca)

Salta

The mountain views were breathtaking! The time spent at the Salt Flats was truly a highlight of the excursion.

Quality of Experience

The people of Purmamarca were so kind and very gracious and getting to taste llama was surely a surprise!

Guides, drivers and staff

Our guide was full of knowledge about the history Jujuy, Salinas Grandes and the Salta area that I definitely learned more than I would have just trying to visit the area on my own. Great driving through the winding roads in the mountains and was happy to help us take photos.

Transport

Driver picked me up about 10 minutes past my initial pickup time but it seems that no one in Argentina is ever really on time.

The whole process was easy, and seamless. Everything was done through online communication and the response time was often less than one day. Overall our trip was seamless and the only areas that brought up any concern had nothing to do with the travel planner but more with the Covid situation. read more

The whole process was easy, and seamless. Everything was done through online communication and the response time was often less than one day. Overall our trip was seamless and the only areas that brought up any concern had nothing to do with the travel planner but more with the Covid situation.

It's a 17-day trip to Chile and Argentina involving activities that's 95% outdoor. Clearly, I am an outdoor person. Enjoyed meeting gracious people with different personalities in both countries. Overall, there are many great places to visit but not enough time. I would like to visit South America again in the near future. read more

It's a 17-day trip to Chile and Argentina involving activities that's 95% outdoor. Clearly, I am an outdoor person. Enjoyed meeting gracious people with different personalities in both countries. Overall, there are many great places to visit but not enough time. I would like to visit South America again in the near future.

Hotel Review

Quijote Hotel

Argentina

Activity Review

Hiking Base Las Torres

Puerto Natales

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each... read more

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each airport and take us to all of our activities- we didn’t even really have to think! Plus, every guide we had was so knowledgeable and friendly- and so excited to use their English as we were the first Americans they’d had since the pandemic restrictions lifted. I absolutely recommend working with Emi- and visiting Argentina!!

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was... read more

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was the highlight of our trip. We loved all of the hotels that Emi booked/suggested for us. We were only able to spend one night in El Calafate, and unable to do any of our planned excursions in Calafate/Chalten, but we will be back! Emi stayed in constant contact with us after COVID-19 travel restrictions started being implemented, and even gave us her personal phone number. We highly recommend Emi if you are planning a trip to Argentina!

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would... read more

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would heve been very far away of Puerto varas to get back on the plane)
but Vi made it work
we stayed one day longer and the left for Santiago just to make shure
we could change the flight tickets with the help of the hotel and backed up efficiently by your emergency nr personel
txs again
renting the car in Europ car is always somehow a desilusion
the car promised was ( of course...) not available
the altenative was not what we had expected
these companies always flaw you one way of the other !
the highway billing system is somewhat crazy
we had no cash when leaving Temuko
so the billed us 5€ for the first 500 m highway as we had to get on the usual way tp Pucon
and around Puerto varas one had to pay every single time we hit the highway
not so expensive but not fair i felt ! at least unexpected
but then again chili is super scenic and very friendly and helpfull people
just this coronoa infection busted it up
txs for having us here
thank you for your dedication Vi !
rgds
rene and chantal on our way out tomorow we hope

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side.... read more

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side. I was not sure about it was the S American Trip's role or the EcoIguazu's role. The guide for the Iguazu Falls on the Argentina side was not good. His didn't understand our questions very well and was not organized at all. Wasting time in making decision what we should do next. I felt so sorry for the tour members who had paid for the boat ride but no seats for them after all. I still wonder how it can happen if they have arranged the boat ride few months ago and still no room for them on the day. Other than that, I enjoyed my trip in Argentina very much. Oh, I forgot to mention about the tango show and the Argentine Experience. Both events were excellent. We enjoyed them very much. Thank you Emilce again for the arrangement. Will recomment KimKim to my friends.

Overall we had a really positive experience using KimKim. As two people who don't speak much Spanish, we found their services to arrange tours and transportation to be a huge benefit in making our travel throughout Argentina easier. We were thankful for Virginia's responsiveness and recommendations.
We especially loved El Chalten and Los Glaciares National Park. We only had one small tour/transportation hiccup but Virginia responded right away and came up with a solution quickly.

This is my first time using the services. I had Virginia as my agent and I was very happy with her. Things were planned last minute and somehow everything worked out. My highlight was the stay at the Mercure Hotel in Iguazu. I did not do any research at all and I was blown away. Thanks Virginia and KimKim for making dreams come true!!!

Emilce was very responsive and gave us great service. The trip itself was very enjoyable. the only wrinkle was that we had expressed an interest in hiking anddespite the fact the south of Argentina has lots of great hiking, the "hiking experiences" were mostly bus rides to scenic places.

We had a great tour with our guide, Rodrigo, and our driver, Oscar. The two had a great rapport and were both very friendly. Our favorite sight was the Rainbow Valley (which was not on the original itinerary, and we only ended up going because the Taito Geyser Field was closed), because Rodrigo took us on some paths that most tourists don't go on, and we had the whole place to ourselves. Additionally, Rodrigo has studied geology in university, so he was very knowledgeable on the rock formations and other geologic details we saw throughout the whole trip.

Vi did an absolutely fantastic job preparing our itinerary for Patagonia in January 2020. She was accommodating to our preferences (everything from date preferences to hotels to activities), and she served as a resource for additional activities and sights to experience during our time there. When we ran into issues with planned excursions, she went out of her way to find alternative solutions for us. I couldn't have imagined a better way to have spent 9 days in Patagonia. Thank you, Vi, for the trip of a lifetime.

Overall, good experience
Emilce is knowledgeable of Argentina and provided great suggestions. The service provided was affordable and of good quality. The only improvement I would like to see is to be provided with a fully detailed and confirmed itinerary before we departed. We made this slightly more complicated due to some last minute flight changes but in today's digital era, an updated itinerary would be easy to provide via email. We did not know our exact itinerary for each location... read more

Overall, good experience
Emilce is knowledgeable of Argentina and provided great suggestions. The service provided was affordable and of good quality. The only improvement I would like to see is to be provided with a fully detailed and confirmed itinerary before we departed. We made this slightly more complicated due to some last minute flight changes but in today's digital era, an updated itinerary would be easy to provide via email. We did not know our exact itinerary for each location until we met the local guide at each airport. This included formal confirmation of our flight arrivals and hotels accommodations. This made for a mistake in pickup time at one of our arrivals and required us to make some calls to confirm our exact hotel and to take a taxi to get there (which they did reimburse us for). More than anything, this lack of explicit detail was just unnerving and can be easily fixed with a detailed itinerary.

I want to thank Virginia for helping me out on the planning for my Patagonian trip and make the most out of it within a short amount of time in the area. Communication was extraordinary since the very first moment and her tips and recommendations made my trip very memorable. I truly loved Torres del Paine and reaching to the top of Laguna de los Tres to see Mt. Fitz Roy in El Chaltén. Although there were a few issues with one of my lunches, someone not picking me up to be transferred to a hotel and some schedule changes overall it was a great experience with kimkim. Totally worth it!

This was our first trip to South America. We decided to visit Chile because our son had been on a 4 month study abroad exchange program in Vina del Mar, Chile and his time there was coming to an end. We did not really know how to tackle our vacation planning, so we scanned the Internet and found KimKim. We decided to go with this approach of travel because we wanted to plan our own agenda and did not want to be locked into a group tour. It was also an affordable solution for the quality of... read more

This was our first trip to South America. We decided to visit Chile because our son had been on a 4 month study abroad exchange program in Vina del Mar, Chile and his time there was coming to an end. We did not really know how to tackle our vacation planning, so we scanned the Internet and found KimKim. We decided to go with this approach of travel because we wanted to plan our own agenda and did not want to be locked into a group tour. It was also an affordable solution for the quality of service we received

Virginia Crivelli was our trip organizer. She did a fantastic job throughout the entire experience. She helped up plan and was in contact with us during our trip. She was very professional and gave us good advise. She even calmed my fears about traveling to Chile during this time of protest and unrest that started in October 2019.

Our time in Chile included the following locations: Santiago, Vina del Mar, Valparaiso, San Pedro Atacama, Casablanca Valley, Punta Arenas, and Puerto Natales. Virginia booked us wonderful hotels, fantastic tours and plane flights in country. We had local guides who spoke English and provided excellent insights into their country and location.

This was one of the best experiences we have had traveling...and we have traveled quite a bit. I would highly recommend KimKim and their local custom service model. We never felt like a tourist lost in the crowds. The local guides were friendly, knowledgeable and made us feel welcome. Thanks for the attention to details and making our trip to Chile a memory we will hold in our hearts forever!

Melody, Neil and Tanner Buckner

I interacted with so many people and I can't all remember their names. Everyone was very nice and helpful from Noriela, to each of the hotel crew and tour guides. We had an excellent time. I've been in many trips and the Buenos Aires, Mendoza, Iguazu falls and Rio is up there.

Thank you very much!
-Fel