Trips SouthAmerica

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was... read more

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was the highlight of our trip. We loved all of the hotels that Emi booked/suggested for us. We were only able to spend one night in El Calafate, and unable to do any of our planned excursions in Calafate/Chalten, but we will be back! Emi stayed in constant contact with us after COVID-19 travel restrictions started being implemented, and even gave us her personal phone number. We highly recommend Emi if you are planning a trip to Argentina!

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would... read more

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would heve been very far away of Puerto varas to get back on the plane)
but Vi made it work
we stayed one day longer and the left for Santiago just to make shure
we could change the flight tickets with the help of the hotel and backed up efficiently by your emergency nr personel
txs again
renting the car in Europ car is always somehow a desilusion
the car promised was ( of course...) not available
the altenative was not what we had expected
these companies always flaw you one way of the other !
the highway billing system is somewhat crazy
we had no cash when leaving Temuko
so the billed us 5€ for the first 500 m highway as we had to get on the usual way tp Pucon
and around Puerto varas one had to pay every single time we hit the highway
not so expensive but not fair i felt ! at least unexpected
but then again chili is super scenic and very friendly and helpfull people
just this coronoa infection busted it up
txs for having us here
thank you for your dedication Vi !
rgds
rene and chantal on our way out tomorow we hope

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side.... read more

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side. I was not sure about it was the S American Trip's role or the EcoIguazu's role. The guide for the Iguazu Falls on the Argentina side was not good. His didn't understand our questions very well and was not organized at all. Wasting time in making decision what we should do next. I felt so sorry for the tour members who had paid for the boat ride but no seats for them after all. I still wonder how it can happen if they have arranged the boat ride few months ago and still no room for them on the day. Other than that, I enjoyed my trip in Argentina very much. Oh, I forgot to mention about the tango show and the Argentine Experience. Both events were excellent. We enjoyed them very much. Thank you Emilce again for the arrangement. Will recomment KimKim to my friends.

Overall we had a really positive experience using KimKim. As two people who don't speak much Spanish, we found their services to arrange tours and transportation to be a huge benefit in making our travel throughout Argentina easier. We were thankful for Virginia's responsiveness and recommendations.
We especially loved El Chalten and Los Glaciares National Park. We only had one small tour/transportation hiccup but Virginia responded right away and came up with a solution quickly.

This is my first time using the services. I had Virginia as my agent and I was very happy with her. Things were planned last minute and somehow everything worked out. My highlight was the stay at the Mercure Hotel in Iguazu. I did not do any research at all and I was blown away. Thanks Virginia and KimKim for making dreams come true!!!

Emilce was very responsive and gave us great service. The trip itself was very enjoyable. the only wrinkle was that we had expressed an interest in hiking anddespite the fact the south of Argentina has lots of great hiking, the "hiking experiences" were mostly bus rides to scenic places.

We had a great tour with our guide, Rodrigo, and our driver, Oscar. The two had a great rapport and were both very friendly. Our favorite sight was the Rainbow Valley (which was not on the original itinerary, and we only ended up going because the Taito Geyser Field was closed), because Rodrigo took us on some paths that most tourists don't go on, and we had the whole place to ourselves. Additionally, Rodrigo has studied geology in university, so he was very knowledgeable on the rock formations and other geologic details we saw throughout the whole trip.

Vi did an absolutely fantastic job preparing our itinerary for Patagonia in January 2020. She was accommodating to our preferences (everything from date preferences to hotels to activities), and she served as a resource for additional activities and sights to experience during our time there. When we ran into issues with planned excursions, she went out of her way to find alternative solutions for us. I couldn't have imagined a better way to have spent 9 days in Patagonia. Thank you, Vi, for the trip of a lifetime.

Overall, good experience
Emilce is knowledgeable of Argentina and provided great suggestions. The service provided was affordable and of good quality. The only improvement I would like to see is to be provided with a fully detailed and confirmed itinerary before we departed. We made this slightly more complicated due to some last minute flight changes but in today's digital era, an updated itinerary would be easy to provide via email. We did not know our exact itinerary for each location... read more

Overall, good experience
Emilce is knowledgeable of Argentina and provided great suggestions. The service provided was affordable and of good quality. The only improvement I would like to see is to be provided with a fully detailed and confirmed itinerary before we departed. We made this slightly more complicated due to some last minute flight changes but in today's digital era, an updated itinerary would be easy to provide via email. We did not know our exact itinerary for each location until we met the local guide at each airport. This included formal confirmation of our flight arrivals and hotels accommodations. This made for a mistake in pickup time at one of our arrivals and required us to make some calls to confirm our exact hotel and to take a taxi to get there (which they did reimburse us for). More than anything, this lack of explicit detail was just unnerving and can be easily fixed with a detailed itinerary.

I want to thank Virginia for helping me out on the planning for my Patagonian trip and make the most out of it within a short amount of time in the area. Communication was extraordinary since the very first moment and her tips and recommendations made my trip very memorable. I truly loved Torres del Paine and reaching to the top of Laguna de los Tres to see Mt. Fitz Roy in El Chaltén. Although there were a few issues with one of my lunches, someone not picking me up to be transferred to a hotel and some schedule changes overall it was a great experience with kimkim. Totally worth it!

This was our first trip to South America. We decided to visit Chile because our son had been on a 4 month study abroad exchange program in Vina del Mar, Chile and his time there was coming to an end. We did not really know how to tackle our vacation planning, so we scanned the Internet and found KimKim. We decided to go with this approach of travel because we wanted to plan our own agenda and did not want to be locked into a group tour. It was also an affordable solution for the quality of... read more

This was our first trip to South America. We decided to visit Chile because our son had been on a 4 month study abroad exchange program in Vina del Mar, Chile and his time there was coming to an end. We did not really know how to tackle our vacation planning, so we scanned the Internet and found KimKim. We decided to go with this approach of travel because we wanted to plan our own agenda and did not want to be locked into a group tour. It was also an affordable solution for the quality of service we received

Virginia Crivelli was our trip organizer. She did a fantastic job throughout the entire experience. She helped up plan and was in contact with us during our trip. She was very professional and gave us good advise. She even calmed my fears about traveling to Chile during this time of protest and unrest that started in October 2019.

Our time in Chile included the following locations: Santiago, Vina del Mar, Valparaiso, San Pedro Atacama, Casablanca Valley, Punta Arenas, and Puerto Natales. Virginia booked us wonderful hotels, fantastic tours and plane flights in country. We had local guides who spoke English and provided excellent insights into their country and location.

This was one of the best experiences we have had traveling...and we have traveled quite a bit. I would highly recommend KimKim and their local custom service model. We never felt like a tourist lost in the crowds. The local guides were friendly, knowledgeable and made us feel welcome. Thanks for the attention to details and making our trip to Chile a memory we will hold in our hearts forever!

Melody, Neil and Tanner Buckner

I interacted with so many people and I can't all remember their names. Everyone was very nice and helpful from Noriela, to each of the hotel crew and tour guides. We had an excellent time. I've been in many trips and the Buenos Aires, Mendoza, Iguazu falls and Rio is up there.

Thank you very much!
-Fel