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Trips SouthAmerica

Trips SouthAmerica is an Argentine/Chilean DMC with 20 years of experience offering high quality services and efficient responsiveness to clients and passengers. Our philosophy and reason to be is “to provide the traveler with authentic, safe and rewarding travel experiences in Argentina and South America, making sure that our passengers receive the best advice and service proposal to satisfy their needs and provide the company's employees with a pleasant work environment, providing opportunities for professional development and ensuring the company's sustainable growth.”

Trips SouthAmerica is part of the following groups: Argentina Travel Agents, Brazil Travel Agents, Chile Travel Agents

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Recent Trip Reviews for Trips SouthAmerica

Incredible Vacation in Chile and Argentina
Chile | Jan 7 - Jan 25, 2026

Amanda
Amanda F.
Dallas, TX | Reviewed on Jan 26, 2026
This was such an amazing trip, it will take a while to fully review.
All the transportation was excellent with only two small exceptions. Our standout driver was Nico in Mendoza
All the hotels were perfect and all had great staff, facilities and location. Our standout hotel was Hotel Eco Boutique Bidasoa, with Blanca Patagonia Boutique Inn being a close second. Everywhere we were well welcomed. Casa Glebinias was absolutely lovely and Casa Sur Ricoleta well located.
Our guides were...
Read more

This was such an amazing trip, it will take a while to fully review.
All the transportation was excellent with only two small exceptions. Our standout driver was Nico in Mendoza
All the hotels were perfect and all had great staff, facilities and location. Our standout hotel was Hotel Eco Boutique Bidasoa, with Blanca Patagonia Boutique Inn being a close second. Everywhere we were well welcomed. Casa Glebinias was absolutely lovely and Casa Sur Ricoleta well located.
Our guides were excellent and our standout was Andrea in Mendoza.
The wineries were wonderful and our favourites were Santa Rita, Bodega Benegas, but Luigi Bosca was the standout for sure.
Other tours were great with the standouts being touring the markets and cooking with Chef Tatan in Santiago. It was truly amazing! We also loved the Captain’s Table cruise to the glaciers in Patagonia - what an experience! The ranch in Buenos Aires was lovely and the Gala Tango show was very enjoyable.

Hotel Reviews
CasaSur Recoleta
Buenos Aires

Well located city hotel in Buenos Aires. Helpful, professional staff and very comfortable rooms with excellent amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mirador del Lago Hotel
El Calafate

Boutique hotel located out of town with spectacular views of Lago Argentino. Extremely friendly and helpful staff. Excellent restaurant and very comfortable rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lares De Chacras
Chacras de Coria

Beautiful boutique hotel. Extensive gardens and huge pool. Attentive, friendly staff, including the resident dog. Charming rooms with rustic touches. Very quiet and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

Excellent hotel in great location. Helpful, friendly, professional staff. Wonderful restaurant and bar. Comfortable beds and good showers and facilities. Unique decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 29, 2026
Hi Mandy, thank you so much for taking the time to share such a detailed review! 🤩 I’m thrilled to hear that your trip was amazing and that you enjoyed every aspect, from the hotels and transportation to the guides, wineries, and experiences.
I’m especially glad that all the staff from our team and the services in each destination, as well as the wineries, cooking experience, and glacier cruise, left such wonderful memories. It sounds like every part of your journey was memorable!
It was a...
Read more

Hi Mandy, thank you so much for taking the time to share such a detailed review! 🤩 I’m thrilled to hear that your trip was amazing and that you enjoyed every aspect, from the hotels and transportation to the guides, wineries, and experiences.
I’m especially glad that all the staff from our team and the services in each destination, as well as the wineries, cooking experience, and glacier cruise, left such wonderful memories. It sounds like every part of your journey was memorable!
It was a true pleasure helping plan this trip for you, and I look forward to assisting you with your next adventure whenever you’re ready.
Thank you again for sharing your experience!

Excellent trip
Chile | Dec 23 - Dec 29, 2025

Louise
Louise V.
Australia | Reviewed on Jan 13, 2026
Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't... Read more

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Hotel Reviews
Hotel Casa de la Patagonia
Puerto Natales
Location
Staff
Cleanliness & Comfort
Refugio Frances
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Wonderful experience overall with great lookout stops for photos. Hard to go wrong with scenery like this.
Food
The restaurant we stopped at for lunch was very expensive and the food very average.
Guides, Drivers and Staff
Our guide and driver were the best. Our guide knew so much and gave us fantastic commentary. Our driver was a very competent and safe driver.
Transport
The seats on the bus were very narrow so for two people sitting side by side it was squashy. The storage nets on the back of all the seats had all been removed so nowhere to store a water bottle etc.
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026

Thank you so much, Louise! 😊
We’re absolutely delighted to hear that you enjoyed your trip so much and that everything went smoothly, especially in such a special destination as Torres del Paine. It was a pleasure assisting you throughout the planning process and being there whenever you needed support.

Thank you as well for trusting KimKim once again. We’d be more than happy to help you plan another adventure in the future! 🌍✨

Two Weeks in Patagonia
Patagonia | Dec 20 - Jan 4, 2026

Emma
Emma N.
Seattle, WA | Reviewed on Jan 10, 2026
We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we... Read more

We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we had opted to do a group hike so that we could stay in Puerto Natales to save money and still do the Base de los Torres hike, but a few members of our group were very slow hikers and our experience was impacted by the need to constantly wait and the challenge of trying to lead a small group across many different ability levels.

There were a few areas where, in hindsight, the KimKim team could have done better in guiding our trip planning and providing locally relevant recommendations to make things a bit more smooth:

1) We did not receive specific times for bus departures and domestic flights between destinations until a couple days prior to arrival at our second destination (the first destination organized by KimKim). Even when we asked on the portal a couple days before the trip, we were unable to get a response until we reached out to the emergency Whatsapp number. This made it challenging to make specific plans that required reservations or to decide what activities we could do in the time either before departures or after arrivals.

2) We were in Puerto Natales for Christmas Eve and Christmas, and it would have been helpful to know in advance that restaurant reservations would be required for these days. This is the type of insider information that we hoped to get by using a trip planning service, but we were unaware and struggled to find a place to eat.

3) Two of our four pre-booked outdoor activities (Kayaking and Rafting) were cancelled due to adverse weather. While this is somewhat unlucky and bound to happen in a place like Patagonia where the weather can change on a dime, we would have appreciated a bit more of a warning or conversation about the potential likelihood of this happening when we were having the conversations around planning. We got the sense from the tour operators that they have to cancel a large proportion of their trips and this would have been good to know from the get go. While we were able to get refunds for these activities, they took some time to come through.

Overall, we did enjoy our trip and had a blast hiking, exploring, and eating our way across both Chile and Argentina!

Hotel Reviews
Savoy Hotel
Buenos Aires

This hotel is a nice gem in this neighborhood of Buenos Aires! The inside, with the high ceilings and ornate decorations feels like a luxury experience. Our stay was very pleasant. The included breakfast is good, the staff speaks very good english and is very helpful, the rooms were clean, and they were able to accommodate storing bags and showering before our evening flight. The location worked out well for us. It seemed centrally located, about a 10-30m walk from most things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

We stayed at this hotel right in the center of El Chalten for 4 nights while hiking. Overall we had a very pleasant stay. The highlights were the amazing views, breakfast, location, and kind staff. Our only less than perfect experiences was no way to cool the room (it was very warm despite no heat and it being ~15 degrees outside), and the bathroom fan being on a 5s timer making it nearly useless.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sent Hotel Calafate
El Calafate

Our stay here was mixed. It is very close to the bus terminal making it convenient, but a decent walk from the town. The bad: The interior was slightly outdated, and the room was small. On the first day, the common spaces smelled of cigarette smoke, but that was gone on future nights. The street lights from outside are very bright, so the blinds are a must at night. Finally, the wind is so powerful, and the roof so flimsy, there were sounds of metal clanging on the roof throughout the day and night. The good: Breakfast was great, and the rooms were very clean. The price seemed reasonable given this is a tourist town.

Authenticity & Character
Location
Staff
More attentive front desk staff for check in
Cleanliness & Comfort
Ensure there is no cigarette smoke smell, and better secure whatever is on the roof making a ton of noise in the wind
Weskar Lodge
Puerto Natales

This is a nice hotel just outside of town. The rooms are warm, and ours had a great view of the fjords. The walk to town is beautiful, but also must contend with the extreme wind making it feel like more than the 5-10m walk advertised. This would be a 4-star review, however on checkout the hotel presented us with a bill of unexpected charges (box lunches, and the welcome drinks we thought were included).

Authenticity & Character
Location
In vs Out of town
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

This was our first tango show and was enjoyable. The dancers were professional, and musicians (especially the accordion player!) were great. However, it was over the top targeted at tourists and felt like a whole production. The food was not good, the tables were packed together and not intimate (big long tables of people, not individual tables). We would have preferred to find a more authentic feeling tango experience, but still enjoyed ourselves.

Quality of Experience
Food
The food tasted like it was prepared on an assembly line. Despite them asking how the steak should be cooked, they were all medium well.
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

This is such a unique experience, one of the few places in the world you can experience hiking directly onto the glacier. The operation is very commercialized (probably ~70 people per hour), but the actual glacier trekking is done in smaller groups and was amazing. This made the otherwise so-so time in El Calafate worth the stay!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our bus broke down on the way back, but a new bus was sent out promptly so the delay was <30 minutes.
Dinner at Mako Fuegos y Vinos
Dinner at Mako Fuegos y Vinos
El Calafate

What a fantastic dinner! The food was amazing, the wine was superb, and the steak was the best steak I'd ever had. This dinner was a highlight of our whole trip.

Quality of Experience
Guides, Drivers and Staff
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

This hike delivers what it says - a guided trip from Puerto Natales to the base of the towers. However, there were some aspects for us which could have been better. The main struggle was our group had a wide variety of hiking abilities. This was a challenge to manage for the two guides. This meant we paused often for breaks to let the slower folks catch up. It felt like playing stop and go at times. The weather was also not ideal, and the guides suggested at a few points we wouldn't even attempt the final stretch to the lookout. In reality, the final stretch was totally fine for the ~half of the group with some hiking experience and we (along with all the other guided and unguided hikers we saw) made it up without issue despite all the hesitation from the guides. Overall, I think the hike was probably 2-3hr longer than it needed to be given our fitness level. The guides themselves were very nice and knowledgeable about the park, and could answer many questions about the plants and animals we saw along the hike. While there could have been aspects navigated better in retrospect, the guides were stuck with a difficult range in hiking fitness for the group and no matter how they approached it not everyone would be satisfied.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The driver was great, but the climate control in the van was all over the place
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 29, 2026

Hi Emma, thank you so much for sharing your detailed reflections! I’m thrilled to hear that you had such a wonderful time hiking, exploring, and enjoying the cities, and that El Chaltén was a highlight for your🏔️🤩
I really appreciate your feedback. It’s incredibly helpful for us as we continue improving our planning and local recommendations. I’m glad you felt supported with our team and the in-country help number, and I hope the rest of the trip memories stay with you for a long time!
Looking forward to helping plan your next adventure whenever the time comes! ✨

Three incredible days in Mendoza
Argentina | Dec 17 - Dec 22, 2025

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we... Read more

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review
Argentino Hotel
Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character
Location
Within walking distance to
Staff
Cleanliness & Comfort
Activity Reviews
Trekking Confluencia 🚶‍♂️🚶‍♀️
Trekking Confluencia 🚶‍♂️🚶‍♀️
Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience
Guides, Drivers and Staff
Transport
Biking Through the Vineyard 🚴‍♀️🍷
Biking Through the Vineyard 🚴‍♀️🍷
Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Quebrada del Cóndor
Trekking Quebrada del Cóndor
Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026
Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.
Thank you as well for your patience, flexibility, and great attitude throughout the planning... Read more

Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.

Thank you as well for your patience, flexibility, and great attitude throughout the planning process. It means a lot to know the trip was memorable for you. I’d be delighted to help you plan another adventure in the future! 🌍✨

Good organization and very quick responses wh...
Brazil | Dec 29 - Jan 5, 2026

M
Miroslav M.
Newark, NJ | Reviewed on Jan 06, 2026
Good organization and very quick responses whenever we need it . Definitely would recommend, it’s gonna make your trip much easier Read more

Good organization and very quick responses whenever we need it . Definitely would recommend, it’s gonna make your trip much easier

Activity Review
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 06, 2026

Hi Morslav, thank you so much! Your feedback is very valuable.
I’m glad you felt supported during your trip. I hope your New Year in Rio de Janeiro was truly magical ✨. It was a pleasure helping you organize your journey, and we appreciate your recommendation; it means a lot!

Thank you for choosing us and for your trust.
I’ll be very excited to help you with your next holiday!😁
Take care😄
Caro

Buenos Aires to Mendoza
Argentina | Nov 19 - Nov 28, 2025

Amarjit
Amarjit N.
Canada | Reviewed on Dec 03, 2025
Overall, a well organized trip with very responsive contacts .
We enjoyed the trip to IGUAZU and the hotel was adequate but poor breakfast service
Trip to Mendoza was amazing with a lovely stay at Club Tapiz where the daily free wine tastings before dinner were well received..
Read more

Overall, a well organized trip with very responsive contacts .
We enjoyed the trip to IGUAZU and the hotel was adequate but poor breakfast service
Trip to Mendoza was amazing with a lovely stay at Club Tapiz where the daily free wine tastings before dinner were well received..

Hotel Reviews
Amérian Park Buenos Aires
Buenos Aires

Poor choice Staff very inexperienced and unwilling to help. Breakfast staff were really the best people working in this dump of an old and dated hotel. We did not even have a phone in our room and had to go down to reception if we needed anything. The only clean place was the lobby

Authenticity & Character
Renovate
Location
Central
Staff
Cleanliness & Comfort
Better beds, furniture and sheets
Village Cataratas
Puerto Iguazú

In the middle of a forest. Too far from town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Club Tapiz
Maipú - Mendoza

Very good staff A little out of the way but UBER was cheap Nice rooms but no windows

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
High end Malbec – Lujan de Cuyo & Maipú 🍷🧀
Mendoza

Not really a high end Malbecs. Expected boutique wines but ended up in a winery that produces 6 million liters of wine in a year. Found the wines to be expensive and not necessarily all that great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Good Bye Argentina!!👋👐
Good Bye Argentina!!👋👐
Argentina

Overall very enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Dec 30, 2025
Hi Amarjit, Thank you so much for taking the time to share your feedback. I truly appreciate it! I’m delighted to hear that your trip was well organized and that you enjoyed Iguazú and Mendoza, especially your lovely stay at Club Tapiz (those wine tastings are always a favorite! 🍷). I’m also grateful for your comments about the breakfast service in Iguazú. Your feedback is very valuable, and I will make sure to share it with our local partners and hotels so we can improve the experience... Read more

Hi Amarjit,

Thank you so much for taking the time to share your feedback. I truly appreciate it!

I’m delighted to hear that your trip was well organized and that you enjoyed Iguazú and Mendoza, especially your lovely stay at Club Tapiz (those wine tastings are always a favorite! 🍷).

I’m also grateful for your comments about the breakfast service in Iguazú. Your feedback is very valuable, and I will make sure to share it with our local partners and hotels so we can improve the experience for future travelers. I’ll also keep your observations in mind when crafting future itineraries.

It was a pleasure supporting your journey, and I hope we can plan another wonderful adventure together in the future.

Warm regards,
Caro

Fantastic honeymoon!
Argentina | Nov 21 - Nov 28, 2025

Danielle
Danielle N.
Los Angeles, CA | Reviewed on Nov 29, 2025
Highly recommend everyone I spoke with before and during the trip. Anahi is a patient and fantastic local specialist. In particular, we loved the food tour and city tours she arranged. Special shoutout to Laure in Iguazu and for making those days very special. Read more

Highly recommend everyone I spoke with before and during the trip. Anahi is a patient and fantastic local specialist. In particular, we loved the food tour and city tours she arranged. Special shoutout to Laure in Iguazu and for making those days very special.

Hotel Reviews
Home Hotel
Buenos Aires

Great location and away from tourist traps. Beautiful pool

Location
Loi Suites Iguazú Hotel
Puerto Iguazú

TripAdvisor reviews are spot on - the hotel is in an incredible location, the rooms are clean and well maintained. My overall hotel rating is a 3/5 because of the service in the restaurants and pool bar. Each engagement was a challenge, from ordering a beer and waiting 30 minutes (at the pool tiki bar) or for 2 of our 3 breakfasts the buffet ran out of eggs and other items. This is unacceptable for a “5 star hotel”. The breakfast setting was chaos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Birds Park - PRIVATE
The Birds Park - PRIVATE
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Argentinean Falls - PRIVATE
Argentinean Falls - PRIVATE
Puerto Iguazú
Personalized City Tour 🏛️ ⭐
Personalized City Tour 🏛️ ⭐
Buenos Aires

Fernando is wonderful! 2nd time with him!

Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on Dec 03, 2025

Thank you so much, Danielle!
It was truly an honor to assist you with your second trip with us, and even more special knowing it was your honeymoon.
I'm very happy to hear you enjoyed the experiences and that your trip was memorable.

For any future celebrations or new adventures in South America, we'll be here to help you again.
Thank you for trusting us once more! 💛

Our adventure in South America.......
Argentina | Oct 9 - Oct 26, 2025

Gillian
Gillian O.
United Kingdom | Reviewed on Oct 29, 2025
KimKim provided an excellent service from start to finish. Initialy listening carefully to what we were looking for, Flor and then Anahi provided an itinerary which was varied and perfect, suggesting things we would not have thought of and arranging activities that we would not have been able to do ourselves, such as a private tango lesson and visit to a local Milonga in Buenos Aires.
Every pick up worked perfectly and the communication during the trip was particularly good, with WhatsApp...
Read more

KimKim provided an excellent service from start to finish. Initialy listening carefully to what we were looking for, Flor and then Anahi provided an itinerary which was varied and perfect, suggesting things we would not have thought of and arranging activities that we would not have been able to do ourselves, such as a private tango lesson and visit to a local Milonga in Buenos Aires.
Every pick up worked perfectly and the communication during the trip was particularly good, with WhatsApp messages answered quickly, so we felt fully supported whilst traveling, but also enough freedom and independence to do our own thing. The hotels were a perfect standard. All in good locations, of a good standard, but more boutique than fancy, which is exactly what we asked for.
It is hard to note highlights, as there were so many! We both loved Brazil, which actually was a big surprise. We went there as an easy entry from the UK, but fell in love with it. The Brazilians are so friendly, and the whole atmosphere there is light and happy and energetic, with music and dancing everywhere. And prices are very reasonable!
Iguazo Falls is astonishing. After being amazed at the Argentinian side, we were perplexed by what we could see from the Brazilian side that was different. But is was different! The power of the falls was so close and you could really see the huge expanse. Such an amazing experience!
Buenos Aires was a joy, with beautiful weather so we could walk around, and an amazing tango show. Doing a bike tour to see some of the city was a great idea and the ranch trip we did was such fun!
El Calafete was a highlight due to the glacier trip and beautiful weather. We met many people who had not trecked the glacier as they were not aware that their trip did not include this, or they were not aware it was possible, as there are so many types of trip sold. We were absolutely delighted to have trekked on the glacier and it was a big highlight of the holiday, so thank you, KimKim, for arranging this! The ranch trip was different to the one in BA, and we really loved the variety.
El Chalten was trecking and camping time and one for the serious walkers. So a change of scene again, before heading back to lovely Rio for a night before returning home.
An amazing trip and a level of organization and support that we have not experienced before!

Hotel Review
Los Ponchos Hotel Boutique
El Calafate, Santa Cruz

The level of service at this boutique hotel is really exceptional. The staff wer delightful, helpful and attentive and the rooms are gorgeous with beautiful views. The breakfast was delicious and nothing was too much trouble.

Authenticity & Character
The decoration and artifacts were interesting and gave it a lot of character.
Location
The hotel is a little too far out of town to walk, hence I did not give it 5 stars, however a taxi ride into town is only £3 each way, and because it is a little outside of town, it does mean we were one of the last pick-ups and first drop offs from any trips - a few more minutes in bed in the morning and home earlier than others at the other end of town!
Staff
Excellent English, kind and attentive. Nothing too much trouble eg provided us with a kettle to make lots of tea!
Cleanliness & Comfort
Spotless and such a comfortable bed with lovely pillows. I really liked the split level rooms.
Activity Reviews
Brazilian Falls - Half day
Brazilian Falls - Half day
Puerto Iguazú

Different to the Argentinian falls and well worth doing as well as the Argentinian side. Really showed the power and expanse of the falls. Great trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires to the North - Bike Tour 🚴
Buenos Aires to the North - Bike Tour 🚴
Buenos Aires

Informative guide. Very considerate, safety focused. Great way to see Buenos Aires.

Quality of Experience
Guides, Drivers and Staff
Transport
Country Day - Let's go to  Ombú de Areco Ranch 🚗
Country Day - Let's go to Ombú de Areco Ranch 🚗
Buenos Aires

Great experience, so much food, loved the dancing and the chance to join in!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Premium Milonga - Tango Experience 💃🕺
Premium Milonga - Tango Experience 💃🕺
Buenos Aires

Amazing opportunity to have a tango lesson and attend a milonga with our lovely guide who explained how everything worked. Out lesson was designed at a perfect level and we really enjoyed learning some basics which we still remember! We did get up an have a dance at the milonga, but with so many amazing dancers there, it was a little daunting! But just enjoyed watching everyone else and getting to understand the etiquette of the dance.

Quality of Experience
Guides, Drivers and Staff
Out dance teacher and guide, Melina, was really fantastic and so patient with us!
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Hard to find the words to express how amazing this was. A fabulous trip with plenty of time to admire the glacier and an amazing treck on the ice. The colours are astonishing and photos do not do it justice.

Quality of Experience
A once in a lifetime opportunity
Food
Guides, Drivers and Staff
Transport
Full Day Ranch day at Nibepo Aike Estancia
Full Day Ranch day at Nibepo Aike Estancia
El Calafate

Different to the ranch in Buenos Aires, this felt very authentic. Had an amazing horse ride and enjoyed seeing how the sheep are sheared by hand. Even got to feed a lamb! Saw Guanaco in the fields and a couple of Condors!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro: FD Corcovado and Sugar Loaf Excursion
Rio de Janeiro

Well organised with enough free time in each location. Ran over as guide was trying to wait for decent weather for the Christ the Redeemer statue visit, which sadly didnt work out but we really appreciated the effort.

Quality of Experience
Food
The meal was convienient and quick but was a bit mad as there were so many people! Not sure what else could be done with all the tour groups though, and it was good enough.
Guides, Drivers and Staff
Transport
Leisure day in Rio de Janeiro
Leisure day in Rio de Janeiro
Rio de Janeiro

Great to have a day in the heat. On reflection, wish it had have been two days!

 Secrets of Old Rio & Santa Teresa
Secrets of Old Rio & Santa Teresa
Rio de Janeiro

I nice personal trip which was adapted to our needs.

Quality of Experience
Guides, Drivers and Staff
Transport
CATAMARAN RIDE: SUNSET
CATAMARAN RIDE: SUNSET
Puerto Iguazú

This was an interesting trip. We were pleased to have done it as it clearly marked out the intersection between Paraquay, Brazil and Argentina, however we were disappointed that there was no commentary at all to tell us what we were seeing - not even a 'welcome on board'. That said, we were the only English speakers on the boat as far as we could tell, so any commentary was likely to be in Spanish, however we understand a little! For instance, at some point the dancing, with a Tango demonstration, and singing, started downstairs, but we are not sure when that happened. As we travelled back we thought we would look downstairs, only to discover that the show had already started and we had missed a lot.

Quality of Experience
Guides, Drivers and Staff
There was no guide or any staff to be seen on the boat, hence the rating
Transport
Although the driver did not speak English, it was a delight to try our limited Spanish and conmunicate with google translate which worked perfectly! He was timely and drove carefully.
Argentinean Falls - Full day
Argentinean Falls - Full day
Puerto Iguazú

Unbelievable day! We were worried about the boat trip as it had rained a lot, the water was high, but it was an amanzing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Great Adventure - Boat trip
Great Adventure - Boat trip
Puerto Iguazú

We were worried that this woud be really scary. It was exhilarating, but not scary and were so please to have done it!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

Wow! What an experience. Beautiful venue, lovely food, and amazing dancers!

Quality of Experience
Food
Well presented, great service, plenty of food.
Guides, Drivers and Staff
Transport
Local specialist: Anahi Diaz
Anahi
Anahi Diaz
Local specialist in Córdoba | Replied on Oct 31, 2025
Hi Gillian, Thank you so much for taking the time to share such a detailed and lovely review! 🌟
It truly makes us happy to hear that you had such a wonderful experience from start to finish — and that you enjoyed the variety of destinations, activities, and hotels we planned together.
It sounds like you fully embraced the adventure, and I’m especially glad to know that the glacier trek was such a highlight for you. It was a real pleasure helping to plan your trip, and I’ll make sure to... Read more

Hi Gillian,

Thank you so much for taking the time to share such a detailed and lovely review! 🌟
It truly makes us happy to hear that you had such a wonderful experience from start to finish — and that you enjoyed the variety of destinations, activities, and hotels we planned together.

It sounds like you fully embraced the adventure, and I’m especially glad to know that the glacier trek was such a highlight for you.

It was a real pleasure helping to plan your trip, and I’ll make sure to share your kind words with the rest of the team.

Wishing you many more amazing journeys ahead!

Warm regards,
Anahí

Responsive Kimkim guide and local guides. Sli...
Patagonia | Sep 27 - Oct 4, 2025

M
Minnie C.
Los Angeles, CA | Reviewed on Oct 23, 2025
Responsive Kimkim guide and local guides. Slight snag with pick up mix up but local agency was very apologetic and a refund was received. Good itinerary - will recommend to others Read more

Responsive Kimkim guide and local guides. Slight snag with pick up mix up but local agency was very apologetic and a refund was received. Good itinerary - will recommend to others

Hotel Reviews
Mil 810 Ushuaia Hotel
Ushuaia

A bit too warm/hot in the rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sent Hotel Calafate
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Oct 29, 2025

Thank you so much for your kind words! We’re glad to hear you enjoyed your itinerary and appreciated the responsiveness of our team. We’re sorry again for the mix-up with the pick-up, but happy it was quickly resolved. It was a pleasure to plan your trip, and we truly appreciate your recommendation!

Warm regards,
Caro and the team 😊

Carolina is wonderful to work with!
Argentina | Aug 22 - Aug 28, 2025

T
Tracy J.
Seattle, WA | Reviewed on Sep 27, 2025
Carolina is excellent to work with. She was patient and thoughtful throughout the process. I was planning the trip for my older parents and she made many modifications and assisted me in making the right plans to accommodate their needs. My parents had a wonderful experience. The guides were kind and helpful especially the guides crossing the lakes in Patagonia. They enjoyed the trip tremendously. Thank you Caro and team! Read more

Carolina is excellent to work with. She was patient and thoughtful throughout the process. I was planning the trip for my older parents and she made many modifications and assisted me in making the right plans to accommodate their needs. My parents had a wonderful experience. The guides were kind and helpful especially the guides crossing the lakes in Patagonia. They enjoyed the trip tremendously. Thank you Caro and team!

Hotel Reviews
Hotel Puerto Blest
Puerto Blest

Quaint hotel that is very unique in a middle of a national park.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Bariloche Edelweiss
San Carlos de Bariloche

The hotel was adequate but if you are local, you would need to know to ask the front desk to turn on heating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas
Authenticity & Character
Location
Hi
Staff
Cleanliness & Comfort
Activity Reviews
Andes Lake Crossing 2 Days – 2nd Day 🚃🚤
Andes Lake Crossing 2 Days – 2nd Day 🚃🚤
Argentina

Wonderful experience

Quality of Experience
Guides, Drivers and Staff
I
Transport
Andes Lake Crossing 2 Days – 1st Day 🚃🚤
Andes Lake Crossing 2 Days – 1st Day 🚃🚤
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
El Bolson & Puelo Lake (with Box Lunch included).
El Bolson & Puelo Lake (with Box Lunch included).
Bariloche
Quality of Experience
Guides, Drivers and Staff
Transport
Half-day Excursion "Circuito Chico"
Half-day Excursion "Circuito Chico"
Bariloche

Weather was poor and we could not see everything.

Quality of Experience
Guides, Drivers and Staff
Driver and guide were very careful and did the best they could.
Transport
Excursion to Osorno Volcano
Excursion to Osorno Volcano
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Sep 30, 2025

Hi Tracy, thank you so much for your fantastic review!🤩
It was a pleasure to assist you and to be able to help you and your parents.
I’m so glad to hear you all enjoyed the trip!

Thank you for choosing us and for your trust.
I’ll be very excited to help you with your next vacation!
Take care😄