Emilce Alonso

After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for... read more

After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for all, each meal we had was expectacular in presentation, service and taste. At the end of the day, I spent it with Mauricio and Macarena at the bar, great suggestions on the drinks and enjoyable to talk too.

In Santiago, our guide was Maite, she was knowledgeable and great to talk to. Kept us informed, made modifications as needed. All our drives were great(Jorge, Orlando and David), except the one not mentioned. All our meals were memorable (Bocanariz, Carnal Prime Steakhouse, Donde Augusto). La excepcion fue El Giratorio, bella vista, pero la comida no vale, regrese mi comida dos veces.
Las excursions en Santiago( City Tour, Museo Pre-Colomniano, El Cerro San Cristobal, El viaje a Valparaiso y Viña del Mar) las recomiendo, las otras no.
Gracias por su ayuda durante mi viaje y los cambios que me permitieron hacer.

A really enjoyable experience. The various tours were well organised and our guides were friendly and knowledgeable. The highlight of our trip was the Uyuni Salt Flats with our time around San Pedro de Atacama a close second. Highly recommended

Chile and Bolivia

We had a great trip to Chile and Bolivia arranged by Emilce.
At all times her service was immaculate, and her advice was essential to the success of the holiday.
In Santiago we had a good experience with our tour guide Francisco.
Highlights were the Nayara Atacama and the great guides we had there, particularly Alexis who was a local musician who played in an Andean band.

The journey to the Bolivian border we had an excellent guide and Giovanni our Bolivian guide... read more

Chile and Bolivia

We had a great trip to Chile and Bolivia arranged by Emilce.
At all times her service was immaculate, and her advice was essential to the success of the holiday.
In Santiago we had a good experience with our tour guide Francisco.
Highlights were the Nayara Atacama and the great guides we had there, particularly Alexis who was a local musician who played in an Andean band.

The journey to the Bolivian border we had an excellent guide and Giovanni our Bolivian guide was excellent as well.
We would recommend the Salt hotel in Uyuni - Hotel De Sal Luna Salada.

In La Paz we were expertly guided by Grace who did a great job of showing us around this fascinating city.

The trip was amazing ! Really enjoyed all the tour guides they were very knowledgeable and caring. We especially liked our tour guide in Easter island patricia she went above and beyond to make our experience amazing and smooth and gave us a lot of tips for restaurants and the place. In Atacama dessert it would have been nice to know ahead of time that the tour started at 4:30 am in the morning. We were notified at 5:30 pm the day before the tour that we had to be ready that early which was... read more

The trip was amazing ! Really enjoyed all the tour guides they were very knowledgeable and caring. We especially liked our tour guide in Easter island patricia she went above and beyond to make our experience amazing and smooth and gave us a lot of tips for restaurants and the place. In Atacama dessert it would have been nice to know ahead of time that the tour started at 4:30 am in the morning. We were notified at 5:30 pm the day before the tour that we had to be ready that early which was frustrating. Another downside was that we were made to go to the airport 4 hours early even for domestic flights early this wasted lots of time in just travel and spending unnecessary time in the airport. I was disappointed that they messed up the winery tour for my husband's birthday . It's good that I noticed this 4 days early and told them that we didn't even reach Santiago that day till 6:00 pm so we could not do anything that they had planned for day 1 that included a lunch wine taring etc. They tried to fix it to their best ability but it was sad we had to miss out on the actual planned itinerary for day 1 and 2. I think it would be great if next time we get another one on one chat with the agent to explain how busy the schedule will be before booking everything. The trip was a bit exhausting cause of too many things planned and I guess I didn't realize how much time would end up being spent just travelling to places. We did not have much time to relax. Otherwise all tours were great and went smoothly!

This was our first time using a travel agent (also our first trip to South America). Emi provided us a great itinerary (including key activities and hotels) which was easy to work with, and within our budget range. Planning was easy and payment was easy also. We had a great experience with the teams in-region on WhatsApp (especially as neither of us have strong Spanish- this came in handy for a lost property question and also to confirm if the information from the local guide on arrangements... read more

This was our first time using a travel agent (also our first trip to South America). Emi provided us a great itinerary (including key activities and hotels) which was easy to work with, and within our budget range. Planning was easy and payment was easy also. We had a great experience with the teams in-region on WhatsApp (especially as neither of us have strong Spanish- this came in handy for a lost property question and also to confirm if the information from the local guide on arrangements was not totally clear). For other travelers I'd only recommend to ask in detail what is involved in the half-day and full-day activities- some of ours were a surprise!

We had planned our trip before the COVID -19 happened. We were one week from our departure when the lockdowns were announced globally. Fast forward three years,we finally managed to visit the beautiful Argentina. The team during these three years was extremely cooperative.
Special call out to our local specialist,Emilce. She accomodated us at a very short notice. Her suggestions were excellent and the selection of the hotels was super. Everything was meticulously planned and we take back... read more

We had planned our trip before the COVID -19 happened. We were one week from our departure when the lockdowns were announced globally. Fast forward three years,we finally managed to visit the beautiful Argentina. The team during these three years was extremely cooperative.
Special call out to our local specialist,Emilce. She accomodated us at a very short notice. Her suggestions were excellent and the selection of the hotels was super. Everything was meticulously planned and we take back the most amazing memories from the trip with us.
Many many thanks to the entire team for doing such a great job.

Miryam,Romina,Fernando, RodriguezJr.,Franko(it's a crime to be vegetarian in Argentina) we found plenty of options though. I am forgetting some names here though I would like to thank everyone who helped us make this trip,it was booked pre pandemic and we took it in 2023! Our initial coordinator Virginia and our next one Emi very very helpful. Liked the choice of hotels. Ushuia tops the list!! What views from the view top. read more

Miryam,Romina,Fernando, RodriguezJr.,Franko(it's a crime to be vegetarian in Argentina) we found plenty of options though. I am forgetting some names here though I would like to thank everyone who helped us make this trip,it was booked pre pandemic and we took it in 2023! Our initial coordinator Virginia and our next one Emi very very helpful. Liked the choice of hotels. Ushuia tops the list!! What views from the view top.

Hotel Reviews

Alto Andino Hotel

Ushuaia

Lovely receptionist and warm rooms

Authenticity & Character

The reception really is warm and friendly The heating in the rooms is topclass

Location

The view top is amazing

Staff

They were in love with their jobs

Cleanliness & Comfort

Heating was amazing

Hotel Lunajuim

El Chalten

Lovely location

Authenticity & Character

It is an older hotel with slightly frayed edges which is maintained and doesn't try to hide that it is an older property

Location

Its a small town ,hotel is right in the middle of it

Staff

They lent wme their walking sticks! The ones I rented were slightly difficult

Cleanliness & Comfort

It is an older hotel with older amenities

Hotel Sierra Nevada

El Calafate

Authenticity & Character

Location

Centrally located, what we had asked for

Staff

Cleanliness & Comfort

Again very friendly

Hotel Loi Suites Esmeralda

Buenos Aires

Very centrally located oall the downtown buzz,also an older property,with it's quirks. Plus weekends are party time,so not suitable for people looking for peace and quite. It met our needs everything we needed was a walkable distance

Authenticity & Character

Residential area with restaurants outside

Staff

Marit the lady at reception was very aware of the work and was a solution finder

Cleanliness & Comfort

As mentioned it is an older property, very clean

Hotel Merit Iguazú

Puerto Iguazú, Misiones

Lovely hotel in the old part of town, very clean and lively decor.

Authenticity & Character

It was nice without being themed to the destination

Location

We wanted to be nit so far and things at walkable distances

Staff

I forgot to pack my umbrella, the hotel manager lent his personal one! Also we arrived before check in time they accommodated us.

Cleanliness & Comfort

They cleaned all the time because I guess of the weather and the amount of rain

Activity Reviews

Half day Tierra del Fuego National Park

Ushuaia

The first views took my breathe away! It really is like walking into something sacred.

Quality of Experience

As I said it's a special space, you have to experience it yourself to feel how the place speaks to you.

Guides, Drivers and Staff

The drivers were very good,the guides knowledgeable,barring the penguin hiccup.

Transport

Perito Moreno Glacier Excursion

El Calafate

It's a lively expedition. I felt like an explorer.

Quality of Experience

A healthy glacier. Need I say more

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

A lady on our toye got her phone stolen, nit only did she chase the their down with the help of locals, the tur guide, stayed with her for the process and arranged a substitute guide.

Quality of Experience

Guides, Drivers and Staff

Niko was very helpful to the lady whose phone got stolen, Rominafinished the tour for us who didn't muss a beat.

Transport

The driver was very good and tried informing us of all the happening with the police and lady along Niko. Very sweetly in Spanish .

San Antonio de Areco & Estancia el Ombu

Buenos Aires

Just do it for the horses!!!They are beautifully kept and pampered to death I think. Such well behaved ones too. Oh! I can go on. I am a city dweller,chances like these don't come very often in my neck of woods. The last show with Brian and his horse,their bond is to be seen to be believed.

Quality of Experience

It is a working ranch, though these days tour like ours must bring revenue too, it really felt like a open air very posh picnic with lively gaucho music,singing and dance

Food

We are vegetarians! They knew it be f ore hand and the food prepared accordingly, while not a 10 course meals feasted by meat eaters, it was well thought out.

Guides, Drivers and Staff

I mean the singers and the couple with their adorable boy, God bless the family. The little one was singing and dancing too.

Transport

Well managed and executed

Argentinean Falls - Full day

Puerto Iguazú

This was an outstanding tour

Quality of Experience

I mean it's a natural phenomenon

Guides, Drivers and Staff

Rodriguez Jr was very knowledgeable and knted out things of interest to lay person like me which encouraged me to ask more questions

Transport

Lovely drivers accommodative of requests

I had an amazing experience travelling through the Argentinean and Chilean Patagonia and to Atacama. Despite having an activity packed vacation, everything worked smoothly. I am very satisfied with the service provided by Emilce and all the partners at KimKim. I will definitely used them again.

We just returned from a 14 day whistle stop tour of Argentina and it really was amazing. During the planning stage, we found Emi incredibly patient and helpful. Reorganising the itinerary around 3 or 4 times fid not phase her at all - she was professional and insightful throughout.
The trio itself was planned and executed to perfection. The in-country team were all very efficient and the chosen excursions were really wonderful. Professional, informative, high quality and fun.
We raced... read more

We just returned from a 14 day whistle stop tour of Argentina and it really was amazing. During the planning stage, we found Emi incredibly patient and helpful. Reorganising the itinerary around 3 or 4 times fid not phase her at all - she was professional and insightful throughout.
The trio itself was planned and executed to perfection. The in-country team were all very efficient and the chosen excursions were really wonderful. Professional, informative, high quality and fun.
We raced around the country, trying to fit in as much as possible in the timescale and it all went to plan. The internal flights went smoothly and the various taxi services made sure we were where we needed to be at the right time!
We absolutely loved Argentina - what a wonderful place with some amazing scenery. A fabulous experience all round!
I have been recommending Kimkim and Emi to all my friends and would not hesitate to use the service again. Thank you!!

Activity Reviews

Neighborhoods Tour

Buenos Aires

Loved our guide Fernando - he was knowledgeable, friendly, witty and helpful

Quality of Experience

Guides, Drivers and Staff

Transport

Argentinean Falls - PRIVATE

Puerto Iguazú

Incredible scenery - a must if you go to Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazú

This was a highlight (although there were many of those in our trip). Going under the falls in a boat was an amazing experience - the noise! and the weight of water on your head was fabulous to experience

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show & Dinner

Buenos Aires

A really fun evening - we did a dance class and that opened our eyes to how hard tango is to dance. This made the show even more impressive - delicious food too

Quality of Experience

Food

Guides, Drivers and Staff

driver was a bit late to take us home which was disappointing

Transport

Cycling and Wine tasting in the vineyards

Mendoza

Really fun day cycling through the vineyards. We visited a small family run vineyard first to learn about the process and understand the different stages. And of course do some tasting! We finished with a 6 course dinner and wine flight which was delicious - another highlight!!

Quality of Experience

Food

all of it!

Guides, Drivers and Staff

our driver was very efficient, great english and witty. Andres our guide was fun and knowledgeable and set the right pace for the cycling

Transport

High Mountain Tour Mendoza

Mendoza

The scenery was incredible! Blows your mind

Quality of Experience

Guides, Drivers and Staff

brilliant guide - insightful knowledge of the area - brilliant driving too

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

this was fabulous - it is impossible to describe or even photograph what you experience and see. Incredible scenery and the experience of walking on the glacier was something I'll remember forever

Quality of Experience

Food

Guides, Drivers and Staff

Transport

El Chalten Full Day, Free time

El Calafate

steep hike up to the lake but it was worth the view!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fiesta Gaucha Estancia Santa Susana Excursion

Buenos Aires

Great fun at the ranch - we rode the horses around the ranch, had a fabulous lunch and watched some incredible horse whispering. Amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Loved Michaela - funny, informative and very helpful

Transport

Our entire trip was amazing. We loved every single activity and had a great experience overall. Emilce was very helpful throughout the whole planning process, especially when we had to delay our trip due to COVID. We plan to book all future international trips through KimKim. There is not a single experience on out trip that we did not enjoy or wouldn't do again. My only minor complaint is that I wish our itinerary was more detailed and included contact information for our drivers/guides or... read more

Our entire trip was amazing. We loved every single activity and had a great experience overall. Emilce was very helpful throughout the whole planning process, especially when we had to delay our trip due to COVID. We plan to book all future international trips through KimKim. There is not a single experience on out trip that we did not enjoy or wouldn't do again. My only minor complaint is that I wish our itinerary was more detailed and included contact information for our drivers/guides or at least the company name we would be looking out for (pick ups were sometimes confusing when multiple different tour buses were waiting outside the hotels in the morning).

Hotel Reviews

O2 Hotel Iguazú

Puerto Iguazú

Beautiful rooftop, beautiful and comfortable rooms.

Authenticity & Character

great ambiance

Location

walking distance from may restaurants/shops, gorgeous rooftop views of 3 countries

Staff

Cleanliness & Comfort

Savoy Hotel

Buenos Aires

Beautiful hotel, but they ran out of King beds so we had to be put in a double room, which was frustrating when we booked months in advance. They were able to upgrade us to a room with a balcony for this reason.

Authenticity & Character

gorgeous lobby and dining area

Location

Staff

very helpful

Cleanliness & Comfort

Cumbres Nevadas Hotel

El Chalten

Authenticity & Character

Location

Staff

communication with the front desk was poor, they told us the cab would pick us up at 7am and we would have breakfast at 6:30am, and then the following morning told us the cab was there at 6:30 and left because we weren't ready. This communication error could happen anywhere, but I specifically confirmed these times the afternoon before and then the woman proceeded to tell me that we did not talk about a 7am pick up the following morning.

Cleanliness & Comfort

uncomfortable bed, room seemed not the cleanest

Terrazas del Calafate

El Calafate

gorgeous views

Authenticity & Character

Location

easy to cab into town

Staff

Cleanliness & Comfort

Activity Reviews

Brazilian Falls - Half day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Parque Das Aves

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Argentine Experience

Puerto Iguazú

Amazing food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Argentinean Falls - Full day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

this driver drove very fast and was scary to ride with

San Antonio de Areco & Estancia el Ombu

Buenos Aires

Quality of Experience

Food

everything was incredible

Guides, Drivers and Staff

myriam was an amazing guide

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nativo Experience

El Calafate

Quality of Experience

Food

lamb stew bread bowl was incredible

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

we wish it had some free time to shop around la boca

Quality of Experience

Guides, Drivers and Staff

myriam was great

Transport

After problems with the reservations at the first hotel in Santiago, the rest of the trip went very smoothly and was a wonderful introduction to the country. Every guide and service provided was exactly on time, professional, engaging and fluent in English. It's hard to identfy one as better than another. I could not have been more pleased with the local service providers. When a glitch occurred because of the Valley of the Moon excusrion was rained out, the schedule was quickly rearranged to... read more

After problems with the reservations at the first hotel in Santiago, the rest of the trip went very smoothly and was a wonderful introduction to the country. Every guide and service provided was exactly on time, professional, engaging and fluent in English. It's hard to identfy one as better than another. I could not have been more pleased with the local service providers. When a glitch occurred because of the Valley of the Moon excusrion was rained out, the schedule was quickly rearranged to accommodate our needs. Every internal flight was on time and the drivers got us to the airports in plenty of time. We were never rushed. The accommodations in San Pedro and in Puerto Varas were outstanding. The hotels' food was very good so we ate most of the meals there. I recommend substituting for the RQ Stay Santa Magadena. While the location is good, the hotel room itself has numerous deficiencies.

Our KimKim contact person, Emilce, prepared a wonderful two week trip for the four of us. We experienced Buenos Aires, Montevideo and Mendoza during two weeks and met three excellent guides: Antonella in Buenos Aires, Mathias in Montevideo and Claudia in Mendoza. We highly! recommend KimKim read more

Our KimKim contact person, Emilce, prepared a wonderful two week trip for the four of us. We experienced Buenos Aires, Montevideo and Mendoza during two weeks and met three excellent guides: Antonella in Buenos Aires, Mathias in Montevideo and Claudia in Mendoza. We highly! recommend KimKim

Hotel Reviews

Icaro Suites

Buenos Aires

Walking distance from the most central parts of BA. Quiet one way street. Nice staff, good rooms. Good breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Regency Park Hotel

Montevideo

A little bit outside city centre, by easy to get there by taxi. Pleasant staff, nice stay!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amérian Executive Hotel Mendoza

Mendoza

Central location, in walking distance from city centre. Close to Plaza Italia.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Best of Argentina Culinary Experience

Buenos Aires

What an experience! We loved it there! After knocking on the door and being let in, Polly charmed us all during the smell quiz and drinks mixing. Upstairs we participated in making our own food, and learned a lot about Argentinian body language through a crazy standup session. We also made friends with people around the table.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

Very nice trip around Buenos Aires. At times we felt that the guide was rushing a bit, but I understand the schedule was tight. We had some time later, and I have been there twice before I took my kids around to several places to see a little bit more.

Quality of Experience

All the place

Guides, Drivers and Staff

More time at each place

Transport

Smooth, quick

Tigre & Delta of the Paraná

Buenos Aires

Fantastic day in Tigre. What a trip!

Quality of Experience

The boar tide, the place!

Guides, Drivers and Staff

The guide changed t-shirt during the day, and this made a problem for us as we were not able to identify her in the crowd at first.

Transport

Quick, smooth!

Montevideo City Tour

Montevideo

We had a beautiful trip with your guide Mathias who was very en gaged in giving us an introduction to the history of Montevideo. We also met him afterwards in a more private setting, very interesting to get to know him!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Bodega Bouza with Tasting & Lunch

Montevideo

The bilingual guide had to share the group in two during the walking tour. This gave us som time on our own on this beautiful place. Nice surroundings, nice people - and the last part - wine tasting and meal at the restaurant was unforgettable.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day tour to Vineyards: Wine and Olive

Mendoza

We were met by your excellent guide Claudia who took us around and gave a most interesting lecture about wine making in Mendoza. The wine tasting tour brought us to different producers, one small and one big. At the small producer , Carinae, we were met by a very engaged winemaker who presented all details. We had a long chat there and really feel t welcomed by the staff. The big producer, Trapiche, was also a very nice experience, but due to lack of time we had to leave a little early.Fianlly we had a delicious lunch! What a day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aconcagua Park & Inca Bridge

Mendoza

We meat Claudia again, and her most interesting history and geography lecture continued. What a pleasure to have a well qualified guide! One stop in Uspallata before we continued with a visit at the Inca bridge before we entered Aconcagua Park. Amazing views both of them! I am really happy to see those places again (passed the on my bicycle in 2010). My children got wonderful memories from the walk and the views.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Canopy Adrenalina Potrerillos

Mendoza

I never thought that I should see Argentina from a wire - but so I did. Very nice - and safe! - arrangements with a qualified and caring staff. I felt like a bird!

Quality of Experience

Guides, Drivers and Staff

Transport

Rafting Los Árboles

Mendoza

It was a fantastic proposal from KimKim to do the rafting. What an experience with the very qualified guide who put the raft into all exiting river passages. One of the top experiences on the trip! In the end we were just lying on our backs contemplating looking at the sky ...

Quality of Experience

Guides, Drivers and Staff

Transport

Parrilla Tour and Milonga

Buenos Aires

We were met by Antonella, one of the best guides I ever met (I have been to more than 60 countries). Her warm and caring personality made this into an unforgettable evening. The food was excellent (but too much :-)), drinks were excellent, the places we saw was right on spot to give us an expression of night time Buenos Aires. The milonga was really something - and I have to prepare myself for my next trip - then I will dance, too!

Quality of Experience

Guides, Drivers and Staff

Transport

We are home, thank you so much for putting the trip together. We have had an amazing time, experienced so much and learnt so many things about the countries we visited. We could never have done it ourselves. All the trip went to plan apart from the interruptions in Peru which we managed with. It was great to see such good organising. We were collected and delivered on time to wherever we needed to be. La Paz was a great city to visit. The drive across the highlands of Bolivia was... read more

We are home, thank you so much for putting the trip together. We have had an amazing time, experienced so much and learnt so many things about the countries we visited. We could never have done it ourselves. All the trip went to plan apart from the interruptions in Peru which we managed with. It was great to see such good organising. We were collected and delivered on time to wherever we needed to be. La Paz was a great city to visit. The drive across the highlands of Bolivia was unforgettable. Seeing the Geysers at dawn was a brilliant experience. Our hire car was good and we survived the rough roads to see the amazing Marble Caves. The visit to Magdelana Island to walk amongst the penguins was a real highlight of the trip. The cruise from Punta Arenas to Usuaia was fantastic. Horse riding was fun, so many things we did, can't write about them all.

We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard
read more

We had a amazing time with our guides and a fantastic support from the team kimkim.
We can highly recommend to book your holiday with kimkim.
We were really looked after any any respect.
Everything was well organised and communication was excellent.
thank you for a great and memorable holiday.
Peter and Gerhard

Hotel Reviews

Altiplanico Puerto Natales

Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Santiago El Bosque

Las Condes, Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Altiplanico Atacama

San Pedro de Atacama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel DoubleTree by Hilton Santiago Kennedy

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening Astronomy Tour

San Pedro de Atacama

Mixed group with 2 language. very hard for the guide and to long for the guest's.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day Hike Porteria Lago Sarmiento - 6/7 km approx

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half day Moon Valley and Mirador Ckari

San Pedro de Atacama

great guide 👍

Quality of Experience

Guides, Drivers and Staff

Transport

Tatio Geysers

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic private city tour around Santiago de Chile - Half day

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Cejar & Tebinquiche Lagoons - Atacama Salt Flat

San Pedro de Atacama

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Good trip, organized and on time. Make so much easy. Emilce is also understanding read more

Good trip, organized and on time. Make so much easy. Emilce is also understanding

It was unforgettable trip. The service in every point was accurate, that means each pickup point we had ready driver waiting for us, which was even above expectation, compare to other countries we have traveled before. Good selection of the hotels and accommodations in every point we have chosen. Also the people in each town that provided service to us, drivers, guides, tour guides were cheerful and genuinely liking what they're doing, which reflected on us, as a clients. This may be because... read more

It was unforgettable trip. The service in every point was accurate, that means each pickup point we had ready driver waiting for us, which was even above expectation, compare to other countries we have traveled before. Good selection of the hotels and accommodations in every point we have chosen. Also the people in each town that provided service to us, drivers, guides, tour guides were cheerful and genuinely liking what they're doing, which reflected on us, as a clients. This may be because of overall tourism and service industry culture in the country. This whole trip was above every expectation. I would give 6 stars if I could. Thank you!

Hotel Reviews

Pestana Buenos Aires Hotel

Buenos Aires

All good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cumbres Nevadas Hotel

El Chalten

No internet or very-very slow internet. Rest is all good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Los Acebos Ushuaia Hotel

Ushuaia

Far away from city center. Once you get in, no way to get out, other than calling taxi or wait 2 hrs for scheduled shuttle. Hotel itself is good. Since it is far away from anywhere, no evening entertainment of any sort, just restaurant to eat.

Authenticity & Character

Location

Far away from city center. Once you get in, no way to get out, other than calling taxi or wait 2 hrs for scheduled shuttle. Hotel itself is good. Since it is far away from anywhere, no evening entertainment of any sort, just restaurant to eat.

Staff

Cleanliness & Comfort

Diplomatic Hotel

Mendoza

5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.

Authenticity & Character

Location

5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.

Staff

5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.

Cleanliness & Comfort

5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.

Activity Reviews

Neighborhoods Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show & Dinner

Buenos Aires

No suggestions. I liked everything, performance and location of the theater.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Safari Azul Experience

El Calafate

I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.

Quality of Experience

I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.

Guides, Drivers and Staff

I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.

Transport

Half day Tierra del Fuego National Park

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Walking with Penguins

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Full day tour to Vineyards: Wine and Olive

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Very friendly driver, guide, accommodating us all times we were in Mendoza

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the... read more

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the transfer to the airport proceeded on time using a similar chat system with the local staffs in charge.
・The two-step system from reservation to payment is easy to understand, and the cancellation system is also clarified.

★Detailed reasons for choosing Kim Kim Tour
・Hotel selection was close to the trailhead, in the center of the downtown area, etc. The location was good and the concierge staff was solid.
・Local staffs with driver who met us at the site, exchanged money, pre-flight check-in, and reserved seats for the flight
・My big trouble: Even when the window glass was broken due to strong winds at the EL Chalten hotel, the chat system with the local staff in charge responded smoothly.

Hotel Reviews

Two Hotel Buenos Aires

Buenos Aires

Location is very good, Easy to go around a city sight seeing, and one more good point is late check out system until 14;00 pm.

Authenticity & Character

late check out system until 14;00 pm.

Location

Very good!

Staff

Vey kind & English speaking

Cleanliness & Comfort

Good

Kapenke Hotel

El Calafate

Location is good, Staff is so kind, English speaking

Authenticity & Character

good

Location

Staff

Kind & English speaking

Cleanliness & Comfort

Good

Hotel Kalenshen El Chalten

El Chalten

Location is good, Staff is so kind, English speaking

Authenticity & Character

Good

Location

Good

Staff

Good

Cleanliness & Comfort

Good

Activity Reviews

Nativo Experience

El Calafate

All of attendee is Spanish speaking, however Driver gave me detail explanation about Patagonia history to only me in English.

Quality of Experience

Good

Food

Excellent

Guides, Drivers and Staff

Very good

Transport

Good

Perito Moreno Glacier Excursion

El Calafate

Amazing experience in my life,

Quality of Experience

Excellent

Guides, Drivers and Staff

Good

Transport

Good

Nautical Safari

El Calafate

Excellent

Quality of Experience

GOod

Guides, Drivers and Staff

Good

Transport

Good

Emi was wonderful. We changed our itinerary so many times. We had to cancel one year and rebook the next. We started out with a completely different itinerary than we ended up with. The entire time, Emi kept up to pace and planned accordingly. Our trip was mostly seamless and wonderful. Thank you Emi read more

Emi was wonderful. We changed our itinerary so many times. We had to cancel one year and rebook the next. We started out with a completely different itinerary than we ended up with. The entire time, Emi kept up to pace and planned accordingly. Our trip was mostly seamless and wonderful. Thank you Emi

Activity Reviews

The Best of Argentina Culinary Experience

Buenos Aires

This was so much fun! We had a blast and got to experience all sorts of culturally relevant activities

Quality of Experience

Food

Guides, Drivers and Staff

Trekking to Emerald Lagoon

Ushuaia

Beautiful but didn't really feel like I needed a guide for this trip. Would have enjoyed a ride

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an amazing experience working with Emilce for our delayed-honeymoon trip to Argentina! Emilce was extremely responsive to our needs and questions, even when we asked her to rework the itinerary multiple times throughout the year. She was very knowledgable in the best activities and tours that matched our lifestyle, but also in finding the best value for the budget. She did an amazing job at the end with getting everything booked on a tight timetable.

Emilce helped us focus our trip... read more

We had an amazing experience working with Emilce for our delayed-honeymoon trip to Argentina! Emilce was extremely responsive to our needs and questions, even when we asked her to rework the itinerary multiple times throughout the year. She was very knowledgable in the best activities and tours that matched our lifestyle, but also in finding the best value for the budget. She did an amazing job at the end with getting everything booked on a tight timetable.

Emilce helped us focus our trip on 3 areas - Buenos Aires, El Chalten/El Calafate in Patagonia, and Mendoza. She planned a trip where there was a healthy balance of travel/adventure with leisure time. We felt extremely satisfied at the end of our 2 weeks in the country and felt like we had a better sense of the magnitude of the country.

I under estimated the value of the service provided each day with the local guides, drivers, and tour contacts. We had extreme professionals taking care of us daily to make sure we knew exactly what to expect. Every contact in the trip was very personable as well and took great pride in ensuring our satisfaction and experience in Argentina. They helped make the trip even more unforgettable by providing insights and experiences that we could only get from a local perspective.

The one suggestion for future travelers is to try to fly into AEP instead of EZE when you want to explore the city. That would have saved us time and made it easier for luggage.

Hotel Reviews

Mirador del Lago

El Calafate

Very luxurious for the price. Mirador offered the most comfortable and largest hotel room during our trip. It felt very special spending time at Mirador and enjoyed all the amenities offered.

Authenticity & Character

Location

Great views of the lake

Staff

Extremely helpful and knowledage

Cleanliness & Comfort

Night turn down service was special

Two Hotel Buenos Aires

Buenos Aires

Location was very central but the hotel room was not that good - very strange layout with very minimal space for clothes or suitcases. Room got hot during the summer. The cost was very very affordable but I personally would have splurged for something a bit nicer to come home to each night after a long day exploring BA in the summer

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dazzler by Wyndham Buenos Aires Palermo

Buenos Aires

Great location. Hotel room matched our need to be a base location for exploring Palermo. The room was very large to help us take hold of our luggage, but the open-concept sink outside the bathroom was very strange and led to messy floors with the water. I imagine the views from the room and top-floor breakfast area are stunning in the spring/fall. It was very sunny and warm during our trip so we weren't able to maximize this.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Club Tapiz

Maipú - Mendoza

Absolutely incredible. We enjoyed the Casa Zolo back house as it felt like our own personal summer house away in the wine country. Staff were extremely professional and the kitchen cooked up some of the best dishes we had in the trip. So many nice touches from a historical venue - two pools, incredible scenery of mountains and gardens, massive rooms with beautiful ornate doors and windows, etc. I could go on and on. We felt special staying here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Neighborhoods Tour

Buenos Aires

Neighborhoods Tour was the perfect way to start our BA trip by giving us local context into the main highlights of the city

Quality of Experience

I learned many things

Guides, Drivers and Staff

Sabrina was so knowledgeable and friendly

Transport

AC private shuttle was much appreciated. I expected to walk in the heat so this helped

KimKim review: Emi was amazing and curated such a wonderful trip for us. Booking on KimKim was very convenient for us as we had very little time ourselves to plan a whole trip. The one aspect that caused some frustration was that Emi was only reachable by email effectively which makes the process very slow. I think even having one phone call to sort out small details and ask questions would have been much more efficient. In addition, factors outside of our control (big storms that take out... read more

KimKim review: Emi was amazing and curated such a wonderful trip for us. Booking on KimKim was very convenient for us as we had very little time ourselves to plan a whole trip. The one aspect that caused some frustration was that Emi was only reachable by email effectively which makes the process very slow. I think even having one phone call to sort out small details and ask questions would have been much more efficient. In addition, factors outside of our control (big storms that take out internet for a week or Park Ranger strikes) made Emi inaccessible for a week. We certainly don’t blame Emi for this at all, but it did create kinks in the planning process.

Once we were in Patagonia, our local support on WhatsApp Mateo was SO responsive and immediately available when issues came up (a lost reservation at one of the hotels, a lost cab, etc). None of these were KimKim’s fault but each issue was resolved in minutes. This was such an amazing feature!

Our trip review:

Transitions:
The transitions were seamless and we didn’t have any issues at all! Cab transfers to and from the major airports with local guides was a nice touch but ultimately for those wanting to save money, getting a cab/uber on your own seemed easy in Buenos Aires and Santiago and was likely a lot cheaper. I would therefore offer the transfer as an option. I would definitely recommend the private transfer from Calafate airport to El Chalten lodging. Puerto Natales also has a great cab system, and Weskar lodge can call a cab for you at any time that will be there in 5 minutes. That being said, not having to worry about calling cars was such a luxury. Our Taxi driver in Puerto Natales from the bus terminal to Weskar was really great.
- The bus from Argentina to Chile was very easy but a little confusing at the boarder. We could have used some instruction on what to expect.

English speaking guides:
- We found the guide in Buenos Aires to be helpful, especially because we had just arrived and money changing is quite difficult in Argentina. The English speaking guide in Santiago was not necessary for us, although if you are starting your trip in Santiago it could be nice.
- In general, we felt we did not need english speaking guides for transit purposes.

Airport timing: We appreciated getting to the airport before international flights early, but 2 hours early would have sufficed and definitely you don’t need to get to Calafate airport or Puerto Natales airport more than one hour in advance (2 hours early was way too much time). It felt like we were sitting for hours waiting for those flights. Others may have different preferences.

Hotels: We loved all of the hotels we stayed at. Weskar Lodge in Puerto Natales and Alto Calafate were our favorites. The pools and sauna at Alto Calafate after our 30 mile trek in Chalten was such a nice treat. It’s sort of away from the main town, but they have an hourly shuttle that takes you to and from the center of town. Weskar Lodge is also a bit outside of the center but we loved the 20-30min walks along the water to get into town.
For younger people like us wanting a more social lodging situation, staying in hostels in Chalten and Puerto Natales or even the major cities would have also been fun options. But we were really happy with the hotels Emi chose.
-We ended up booking a one-night stay at the Patagonia EcoDomes which was an absolute highlight. From the Domes you can hike directly to Lagos de los Tres and then hike down to town and they had a car that could bring your belongings down El Chalten for free. We had already paid for a private transfer, but this was a great option! They can also call you a cab easily so a transfer isn’t necessary if you want timing to be flexible.

Highlights:
Lagos de Los Tres
Mini Trekking in Calafate
Kayaking in Puerto Natales
(We also heard Paddle boarding with PatagoniaPaddle (you can find on IG) is an amazing activity although we didn’t do it.)
Hiking Base Torres in Torres del Paine (and our guide Claudia was amazing)
Tango show in Buenos Aires
All of the food in Puerto Natales- we were happy to have so many nights there!

We enjoyed the second hike in Torres del Paine through guanaco territory because we saw cave paintings and learned a bit more about the natives and the geology, but it was a very mild hiking day (~6 miles) and some may have preferred a larger trek in the park. We were tired after hiking Base Torres so it was actually nice! Also, Gabriella our guide was fantastic

Balmaceda and Serrano Glaciers was also a really fun boat excursion. We also heard great things about the Grey Glacier boat excursion.

Overall AMAZING trip with basically no issues. Thank you all so much!!

Hotel Reviews

Two Hotel Buenos Aires

Buenos Aires

Nice hotel, basic amenities, continental breakfast, good location.

Posada y Cabañas El Barranco

El Chalten

Basic amenities, private ground floor room. Very close to trails and main strip. Nothing special. A hostel would have probably been just as nice and more social.

Alto Calafate Hotel Patagonico

El Calafate

Spa, massages, sauna, pool was so nice after trekking in Chalten! AMAZING view of Calafate-- we sat outside reading with wine every afternoon. Shuttles every hour can take you into town.

Weskar Lodge

Puerto Natales

Amazing view over the bay. Great staff and breakfast. They can easily call cabs within 4 minutes. Only a 20-30min walk into town (beautiful walk along the water) or a 5 min cab away.

Activity Reviews

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Such a highlight!! Would recommend 100%

Full day Hiking Base Las Torres - 20km approx

Puerto Natales

Our guide was amazing and we had a great group. The hike is spectacular. They provide trekking poles. You definitely want to be in good shape for this one. The drive from Puerto Natales is a couple hours so bring a book or something to listen to.

Eberhard Fjord Kayaking Tour

Puerto Natales

It was very windy and difficult but still so much fun! There were many beginners on our trip who did great, and one blind woman! It was definitely hard, but worth it. There is a mini hike on the island where you kayak to with amazing views of Patagonia.

Full day Hike Porteria Lago Sarmiento - 6/7 km approx

Puerto Natales

Definitely an easier day. We enjoyed seeing cave drawings and learning about guanacos, the other fauna, and the native history and geology.

Navigation to Balmaceda & Serrano Glaciers

Puerto Natales

Good to do after a big trek to rest. The average age was definitely 60-80 (or young children) so we felt a little bit young but the glaciers are so cool to see (although not as impressive as Merano glacier), they serve whisky on the rocks and serve an enormous plate of lamb for lunch- we had a BLAST.