Kimkim Trip Reviews for Brazil
overall good but with some issues experienced
May 19 - May 28, 2023
Daria was excellent in responding to messages.
itinerary was good. Guide was good for us and guide let us enjoy the sites without any time restriction.
2 last minute issues with itinerary.
1) show in rio we wanted to see was not available on Tuesdays in May but we were taken to the show and then only we were told there was no show so our much anticipated evening and show became disappointment. they did arrange some other activity free but still one evening is... read more
Great Experience Overall. A few small improvements for the perfect trip
Apr 28 - May 2, 2023
We chose to book our trip with KimKim following a recommendation from a friend. Overall the trip was amazing and we had a great time following the "Route of Emotions" in northern Brazil. I would highly recommend the tour to anyone wanting to see a different side to Brazil, compared with the usual Rio/Iguazu routes.
Booking the trip Rachel provided quick feedback and was able to cater to our various requests. Communication at this point was very strong and everything we needed to do was... read more
Brazil: Exceeded Expectations.
Mar 19 - Mar 30, 2023
All our guides were excellent and very knowledgeable.
All the airport pick ups and transfers went very smoothly as did the tours.
We were very happy with our itinerary and any concerns we had about having to take internal flights were not justified. The country is just so huge that there weren't any other viable options and it was definitely worth it.
All the hotels were very comfortable and everyone we encountered couldn't have been nicer. read more
Thank you for your feedback! I am very glad to hear that you had a great trip. It was a pleasure to have you and your family here in Brazil, and we hope to welcome you again to discover new destinations!
It was so easy and lovely working with Rachel...
Mar 13 - Mar 22, 2023
It was so easy and lovely working with Rachel especially when we had a missed connection late at night and having to rearrange travel plans. Our favorite day in Rio was because of Vincent the tour guide operator where we walked around together in Santa Teresa & Faevla. The hotels Rachel picked for us in Rio & Amazon were also amazing (and Santa Teresa Gallery hotel had such good food at their restaurant). I would definitely come back and use Rachel again and recommend to friends. read more
Feb 8 - Feb 21, 2023
Brasil was very well organized and also the connection with our combined trip to colombia was good communicated with their office in Colombia. They gave solid feedback on idead which were not possible with reason. They orginazed all the highlights from brazil and made the last minute impossible tours, possible. We really got a great stay in brazil and felt safe everywhere. Such a beautiful country.
Thank you for your feedback and for taking the time to write a review. I am very glad to hear that you had a great trip. It was a pleasure to have you and Nena here in Brazil, and we hope to welcome you again to discover new destinations :)
Brazil continued - The Amazon
Jan 2 - Jan 6, 2023
This was part of the same trip reviewed above. It was excellent - again Rachel's help was invaluable, she was always available to answer our questions. Our guide at the Amazon Tupana Lodge Dio was outstanding. A highly recommended trip
Trip to Brazil
Jan 10 - Jan 16, 2023
We had a great trip thanks to the help we received from Rachel. She was always professional, very helpful, easy to contact and, following our requests, she put together a memorable trip for us. We highly recommend the service we received from KimKim and Rachel and are looking forward to using the knowledge local agents can provide through KimKim for our next trip.
Our fantastic visit to Brazil
Jan 8 - Jan 14, 2023
My daughter and I decided to visit Brazil in January. I heard about Kimkim from my neighbor and decided to use them. Being two women traveling by ourselves it seemed like an ideal choice. After answering some questions on a very user friendly website we were put in touch with Daria our trip designer. I cannot say enough good things about her. She gave great recommendations to visit 3 places in Brazil and use our 7 days/6 nights wisely. Every detail including pick ups and drops off to airports... read more
Hi Arti! Thank you for your detailed review. I'm speechless :-D
I'm really glad you liked Brazil and if one day you want to come back to visit other parts of this huge country I'll be delighted to assist you again.
Dec 24 - Dec 30, 2022
Trip was overbooked and very exhausting. Communication was lacking. Most of our trip was spent in airports. No accountability taken
1) The itinerary sent to Stephanie included Manaus, the Amazon, Salvador, and São Paulo, although we recommended another itinerary (Rio de Janeiro, Foz do Iguaçu, and Ilha Grande), taking into account the travel dates and the fact that this would be their first trip to Brazil.
Also, despite having been recommended international flights arriving in Manaus and departing from Salvador, they purchased international flights arriving in and departing from São Paulo, which resulted in the need to... read more
I love Brazil! The sights, the beauty, the vi...
Dec 27 - Jan 10, 2023
I love Brazil! The sights, the beauty, the vibrancy of the people and the culture! I wish I never left!! I was able to visit the best sights and hidden gems of Rio de Janeiro and move along to Salvador and immerse myself in the Afro culture, which was a personal favorite. I relaxed indulged in sand dune activities and saw the most beautiful scenery in Canoa Quebrada and then I visited Iguaçu Falls (experiencing the Argentinian and Brazilian side by boat and helicopter) which is a must for... read more
Every single guide we had was special. They m...
Dec 23 - Jan 5, 2023
Every single guide we had was special. They made us feel at home, at ease. Beginning with Luis that greeted us at the airport in Rio, the professional knowledgeable, fun Ortiz at Iguacu, Crocidile Dundee realty star Dave at the Amazon.. professionals that made us feel comfortable and safe from their first hello! Rachel ass knows the best team and was in touch every single day to ensure we were having a blast! read more
Thank you for the feedback. I am glad you enjoyed your time here in Brazil. I hope you and your family will keep great memories of our country. :)
A Brazilian Adventure, from Rio to the Amazon – 9 Days
Dec 11 - Dec 18, 2022
All of the transfers and accommodations were fine but we were disappointed in the level of English spoken by the owner/staff at the Tariri Lodge. There weren’t many guests but the majority of the other guests were Portuguese speakers. The guides didn’t always translate everything into English and we frequently had to rely on one of the other guests to translate for us.
Thank you for your valuable feedback. Your comments regarding Tariri Lodge are well noted and we will speak with them and evaluate how and whether this service can be improved.
Happy New Year 2023 to you and your family!
Dec 20 - Dec 26, 2022
We just completed our 8-day trip, covering Rio, Iguazu from Brazil and Argentina sides, and a day in Paraguay. It was a memorable experience. We had been planning this trip for about two months, and Meghan helped fine-tune our itinerary multiple times. Meghan and the Kimkim team were very flexible in accommodating our custom requests. On the day we were supposed to go to Christ the Redeemer in Rio, the weather turned out rainy with poor visibility, so we had to cancel. Meghan worked with the... read more
Hi Deepa and Family,
Thank you very much for your helpful feedback. We are happy to hear that you had a memorable trip. Please don't hesitate to reach out to us again if and when you decide to explore other parts of Brazil :)
All the best,
Our trip was planned perfectly. Every detail ...
Dec 2 - Dec 6, 2022
Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends read more
I'm very happy that your custom tour was so successful and that you enjoyed your time here in Brazil.
Thank you so much for your great feedback. It is the best motivation for me to continue doing my work with enthusiasm.
I’ve travelled all my life and this was the f...
Oct 7 - Nov 3, 2022
I’ve travelled all my life and this was the first one that was curated for me. I loved it! I didn’t have a lot of time but it’s a huge country, so I wanted to see as much as possible without having to figure it out for myself and Rachel got it perfectly. On her suggestion I visited the Lencois Maranhenses on the North Atlantic coast which I never would have discovered on my own and yet I’m so glad she guided me there. I had personal boat trips, nature trips in groups and personally, all my... read more
Thank you for taking the time to write a review. I am very glad that you fully enjoyed your trip. It was a pleasure to help you! I hope to be able to welcome you again here in Brazil. :)
Overall I had a very good trip.
Sep 20 - Sep 21, 2022
Overall I had a very good trip. The communication between Meghan and me before the trip is essential and was always good.
The full day for the hiking trip was very good. I think Meghan was successful in selecting the hike that fulfilled my requests (duration, elevation change, length, waterfall).
Augusto is a good guy who is personable and friendly. He answered all of my questions whether it was about details for the trip or about the hike itself including flora and fauna. He was very... read more
First of all, thank you for your valuable feedback. I am happy to hear that you had a good experience overall. However, in reading your comments, it is clear that the guiding was not up to par. We will be speaking with Augusto to discuss the issues you bring up and also to improve in the future. All the best to you!
Sep 12 - Sep 28, 2022
From start to finish Rachel was incredible. She responded very quickly to all our messages before we booked and then while we were away, she was quick to help with any issues, including delayed flights etc ensuring guides met us at the new times. She ensured all the hotels and guides were appraised in advance of our comprehensive dietary requirements.
While we were away for the last week the weather forecast was dreadful, with thunder and lightning. We spoke to Rachel, she and her... read more
Thank you so much for the review. Your comments are extremely important for us to improve our services.
It was a pleasure to welcome you here in Brazil. :)
Trip of a lifetime
Sep 6 - Sep 19, 2022
The title says it all. We were looking for a panorama of Brazil and boy did we get it. We saw Rio de Janeiro, Iguazu Falls, Manaus and the Amazon, and Salvador, each destination better than the last. All our guides were professional and made our experience better with their behavior. They were easy to talk to and offered insight on the life of the Brazilians in each city we visited. Especially in Rio we were guided by the greatest guy, Felipe, who went above and beyond to make us feel safe... read more
Thanks so much for your valuable feedback George and Marina. We are so pleased to hear that you had a great trip and brought many valuable memories back with you!
the local guides were wonderful!!!!
Jul 2 - Jul 9, 2022
the local guides were wonderful!!!! read more
Thank you for your trip review and I am glad to know you had a great time with us in Brazil. We look forward to welcoming you to South America again in the future and it was a pleasure to work with you in creating great memories.
Thank you! It was an amazing trip!
May 31 - Jun 14, 2022
Thank you! It was an amazing trip.
All the flights worked out. Very smooth.
Lucas in Rio was awesome. And the tours were great. The bike tour was dangerous to be on busy city streets. Along the beach was fine. But my 12 year old got bumped by a truck on the busy streets with no bike lane. Got a bruise. Luckily it wasn’t worse. Carlos was great on the Corcovado tour. Unfortunately the weather didn’t cooperate. Lots of rain and clouds. But we had a memorable time.
Orico was great at... read more
Dear Scott and Family,
We are so glad to hear that you had a great trip! Thank you very much for your valuable comments. Regarding your comments on the bikes tours, we have already taken measures to improve the safety of these tours. Generally in Rio de Janeiro the bike tour is confined to the bike path, along the orla the lagoon. This incident ocurred near the bike shop when you were returning the bikes. Moving forward, we will ensure that bikes are dropped off at a designated point along... read more