Kimkim Trip Reviews for Brazil

The adventures were fantastic. All guide and drivers were amazing. I would like to specifically thank Lucas. He was a fantastic guide. We really enjoyed all the things he showed us and taught us. Especially the local phrases and we got to use to communicate. Fun was had by all. Thank you so much.

Hotel Reviews

Windsor Califórnia Copacabana Hotel

Rio de Janeiro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Naturalia

Angra dos Reis

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat Tour Halfway Around Ilha Grande (Group Tour)

Ilha Grande

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hike to Lopes Mendes Beach

Ilha Grande

Quality of Experience

Food

The restaurant on the water was excellent

Guides, Drivers and Staff

Transport

Day Tour of Sugarloaf Mountain (walking trail) and Christ the Redeemer Statue

Rio de Janeiro

This was an awsome experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our guide Doris in Sao Paulo for both the Avenida Paulista and Centro tours was great. She was really informative and friendly. We would encourage people to walk in the centro area, if the police presence is maintained, because it is very interesting. We didn't feel it was any more dangerous than San Francisco.
In Bonito and the Pantanal our guide was Miguel Aguilar. He was absolutely brilliant. He was really knowledgeable and very friendly. He also took great photographs that he shared with us. He is quadrilingual - Spanish, English, French and Portuguese, so I would definitely recommend that you use him for other guests to the area.
Our driver in the same area was Gerson. He was really good, drove very safely and was also great at spotting wildlife.

We loved all the activities we did in Bonito and the Pantanal. Posuada Aguape is a really great place, with fantastic staff and delicious food.

To start off, I was very happy with my trip and I came in with multiple concerns relating to safety and Yellow/Dengue fever outbreak in Brazil. Coming out of it, I think the safety was much overblown and I did not have any issues with mosquitoes as I used bug spray, sprayed clothes ahead of time, and I avoided going to the Amazon rain forest and other areas that are in more "higher-risk" areas.
Using Kim-kim significantly helped with the ease. I was able to modify things before I paid for them, and I was picked up from the airport and had guides set up. Could I have found something cheaper? probably, but I am paying for the convenience and the safety because I needed a guide for any big trip I would go on because I do not speak Portuguese.
I do wish there was a breakdown of the pricing because the lack of transparency makes me think I could have gotten a better deal, especially with the exchange rate and how things tend to be very affordable in Brazil.
I stayed at Hotel Arena Copacabana. The couple negatives that I experienced while I was there was that I arrived at the airport at 8 AM and was exhausted, but my room was not ready until 2 PM so I had to "waste" 6 hours exploring the area until I was able to go to my room and nap. In addition, I believe under the description I was told that each guest gets 1 free water bottle, which was not the case. You can buy one for 8 Brazilian Real.
Overall my room was fine. The view was sort of from the side so it was not the best, but overall I was satisfied with it. The staff was very courteous and they cleaned the room very well when asked.
The guide I spent the most time with was Louis. He was great, and from the beginning I felt very comfortable with him. He bought souvenirs for my guest and I, and he would get us waters when we needed it. He did discuss politics and philosophy a lot but overall I was very happy with him. He took us to Christ the Redeemer, Sugar Loaf Mountain, Tijuca Rain Forest. I wish we went on actual hikes in the rain forest. We essentially drove into the area, and stopped at areas to take pictures near the waterfall. I was a little underwhelmed with the rain forest. Christ the Redeemer and Sugar Loaf Mountain were cool to see. Definitely a must-see, but it is definitely a big tourist attraction.
The next guide was Danyel, or he goes by Jack Danyel. I requested to not go to the Favelas for tours due to safety concerns. We did end up going to the Vidigal Favella and took a van to the top to get to Two Brother's Peak. The hike was very strenuous and I was sweating buckets by the time I got down. We then had food at the Favela and rode a motor-bike down. The food we had at the Favela was very good. The Favela was nowhere as dangerous as online reviews make it seem. I may have also lucked out because at that time there was no ongoing conflict between police and drug gangs in that area. We then went on ao bike tour. My one critique was that Jack Danyel tended to be on his phone for the majority of the time.
The next guide was Miguel. The main adventure with him was going kayaking. Unfortunately, the waves and wind did not let us go to Tijuca Island but we went around the lagoon and enjoyed that as well. Miguel was a great tour guide.
The last day we went on a Food Tour. Vicente, he did not contact me ahead of time like the rest did to confirm pick-up time. Either ways, I loved the food tour and he was very informative. I thinka food tour should be required for any trip to a foerign country to learn about the food and culture. I had a great time that day.
Louis drove us back as scheduled.
Overall, this was a great trip with very few negatives. I definitely want to go back to Brazil again in the future. Almost every guide offered their services to me in the future if I have any questions on future trips and I do plan to keep in contact with them. Louis contacted me later to make sure I arrived in the states ok.

Hotel Review

Arena Copacabana Hotel

Rio de Janeiro

Good location. Annoyed that I had to wait 6 hours to get my room. Wasn't necessarily the fault of my hotel but it was tough to get to the hotel 8 AM from a long flight and wait a while. They do not give any free water bottle for each guest, even though I believe they mentioned that.

Authenticity & Character

Location

Beach was right across the street.

Staff

Cleanliness & Comfort

The rooms were ok. They cleaned the rooms very well.

Activity Reviews

Half-Day private tour: Santa Teresa and Rio’s Municipal Theater

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Tour of Two Brothers Peak & Vidigal Favela

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day- Rio by Bike

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak around Tijuca Island

Rio de Janeiro

The weather did not allow us to go to Tijuca Island so we went around the lagoon.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour in Rio

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Christ the Redeemer & Sugar Loaf Mountain

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half-day tour Tijuca Forest

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Sara was exceptional at helping us plan our first trip to Brazil. She was very knowledgeable about where to go and how much time to spend in each place, and she was extremely patient with me as we locked in the fine details. Once in Brazil, she and Thiago were very communicative and helpful. Everything that Sara planned for us went extremely smoothly. Our drivers and tour guides were punctual and added new dimensions to our trip. We had a very kind tour guide in Paraty, who taught us about the town's history. We so appreciated Thiago and Eder helping us make our transfers as early as late in the day as they needed to be. Our tour guide in Foz do Iguacu was very flexible as there were some weather impacts on our trip there. However, he made sure we got to see as much as we could and even helped us fill some time before we had a late flight out of town. Our tour guide in Sao Paulo likewise rolled with the weather and brought us to a bunch of highlights in the city. Thank you Sara (and Thiago) for making our first trip to Brazil one that we will never forget!

My husband and I had an absolutely delightful trip to Brazil in December 2023. Renata helped us out really well. The local team were very responsive and all the tours we had booked were well coordinated and flawless. We went to the Amazon, Rio and Iguazu Falls. Renata made us a perfect and well rounded itinerary for the entire duration of our stay. We are glad we booked through our Brazil trip through Kim Kim.

We felt that 2 things could have been different and can be improved :
1) Since I had many questions and clarifications needed from Renata, I wish we had more phone calls instead of to and fro messaging on the Kim Kim app which lead to some delays for us( We did have couple of short calls later). It would have helped us to communicate faster and better.
2) I wish we were informed about carrying less luggage to the Amazon, as it was a challenging task for us to carry multiple bags that was meant for the entire duration of the trip.

Overall, it was an amazing trip to Brazil and we are happy that we booked through KimKim.

We just got back from our amazing trip Renata helped plan and book. We thank her for organising the cakes at the hotels so we could celebrate my partner's Birthday. It was truly special. All the transfer and accommodations were excellent as well as the guides in the city's. It was really seamless for us to get around as the guides were very helpful with tips and suggestions. THANK YOU! Brazil is a beautiful country which we hope to visit again sometime and see more of it, and will definately book with Renata again.

Hotel Reviews

Hotel Panamby Guarulhos

Guarulhos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arena Copacabana Hotel

Rio de Janeiro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Asalem

Angra dos Reis

Stunning Views, Amazing food and services. The staff was friendly and accommodating. We Loved every minute of our stay there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Caiçara

Angra dos Reis

Authenticity & Character

Location

Lovely because its close to the stores and restaurants and its beachfront, but its very noisy at night, due to the bars around it.

Staff

Cleanliness & Comfort

Amazon Turtle Lodge

The lodge was much better than we expected. The staff was friendly, and the room and bathroom were comfortable and nice. The views are beautiful. The staff go above and beyond to make you feel comfortable. Our guide was awesome and very knowledgable. The food was also good and hearty. Overall an excellent stay at the lodge.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Saint Paul

Manaus - AM

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tijuca Forest, Parque Laje & Santa Teresa

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour Corcovado and Christ the Redeemer + Pão de Açúcar (Sugarloaf)

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

They were Excellent!!!

Transport

Excellent Condition of Car used.

Boat Tour Halfway Around Ilha Grande (Group Tour)

Ilha Grande

Quality of Experience

Snorkelling in the lagoon was amazing! they give enough time at each place to enjoy it. The beach we went to was also beautiful!

Guides, Drivers and Staff

Carlos was amazing and very knowledgeable. We enjoyed the trip with him.

Transport

Excellent

Our Brazilian adventure was amazing! There was a drought in the Amazon that impacted our visit in that it maybe reduced our chances of encountering wildlife but it did not diminish the overall excitement of our experience. Sara was an expert and accommodating specialist (as was her entertaining husband who drove us to our hotel in Rio and greeted us before our final departure). The lodging in the Amazon was great, with decent meals and comfortable (and cool-temperatured!) accommodations. Highlights included piranha fishing, caiman spotting, pink dolphin sighting, a jungle hike and lots of fun boat rides on the river. At the end of our trip, a sumptuous lunch in Manaus and time with a fun local guide left us very contented.
I had high expectations for our time in Rio, and they were exceeded! The hotel near Copacabana was in a perfect location and provided a terrific breakfast. The best part of the trip was spending the day with local guide Albert Cardoso! He expertly led us through the main attractions with the perfect amount of narration and personal descriptions of life in Rio, got us to our exhilarating hang gliding experience, and, after an enjoyable lunch showcasing the best of Brazilian cuisine, showed us other wonderful highlights, sometimes wandering off the beaten path. We finished with an evening ascent to Sugarloaf that was quite a finale. Another very kind guide led us on a hike up Morro Dois Irmaos. A somewhat scary motorbike ride to the starting point and a delicious lunch in a local favela restaurant after our climb made for an adventure that we still reminisce about fondly! I fell in love with Rio and will never forget our trip there. Thank you, Sara, for all you did to assure we had the trip of a lifetime iin your spectacular country!

I loved the entirety of my trip. Rildo was a tremendous guide and a spoke glowingly of him in the Turtle Lodge review. I really appreciated his effort to catch a caiman at night, it was crazy and so fun. I loved the hikes through the primary first, getting a true sense of what the undisturbed rainforest was like. I enjoyed following the river otters down the river too, deeper into the jungle, what a great time! He let me hike a second time on the next day in a different location since I loved it so much the first time. Alison was usually in charge of driving the boat and he was good at catching sight of the animals we were in search of. He was on the trail with us as well. Clubson was very kind, friendly and entertaining as the bartender for a few of the nights. Melina and Gianna were fun to speak to as well. Sofia was personable and really helpful with getting to where I needed to be, couldn't have appreciated her more, including some bonus facts she shared. Everything was well organized - we did do the itinerary out of order -that doesn't bother me but just something I noticed and might be important for other guests. Overall, one of the best trips I ever had in an incredible and unique place. Thank you so much!!!!

Hotel Review

Amazon Turtle Lodge

I loved the entirety of my trip. Rildo was a tremendous guide and a spoke glowingly of him in the Turtle Lodge review. I really appreciated his effort to catch a caiman at night, it was crazy and so fun. I loved the hikes through the primary first, getting a true sense of what the undisturbed rainforest was like. I enjoyed following the river otters down the river too, deeper into the jungle, what a great time! He let me hike a second time on the next day in a different location since I loved it so much the first time. Alison was usually in charge of driving the boat and he was good at catching sight of the animals we were in search of. He was on the trail with us as well. Clubson was very kind, friendly and entertaining as the bartender for a few of the nights. Melina and Gianna were fun to speak to as well. Sofia was personable and really helpful with getting to where I needed to be, couldn't have appreciated her more, including some bonus facts she shared. Everything was well organized - we did do the itinerary out of order -that doesn't bother me but just something I noticed and might be important for other guests. Overall, one of the best trips I ever had in an incredible and unique place.

Authenticity & Character

Seemed genuine to me.

Location

It was great because it's one of the last lodges before you go even deeper into the Amazon so not many boats pass by and you feel like you're super close to the primary part of the rainforest. Great view from the property as well!

Staff

Super nice and friendly the entire time. Everyone!

Cleanliness & Comfort

Very clean for a place that's likely very difficult to keep perfectly clean.

Activity Reviews

Adventures in the Jungle Lodge (Turtle Lodge - Day 4 - 4NPackage)

Brazil

Transfer & immersion in the rainforest (Turtle Lodge - Day 1)

Brazil

Adventures in the Jungle Lodge (Turtle Lodge - Day 5) and Transfer to Manaus International Airport (MAO), Departure

Brazil

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Adventures in the Jungle Lodge (Turtle Lodge - Day 2)

Brazil

Adventures in the Jungle Lodge (Turtle Lodge - Day 3)

Brazil

Mr Elisio Teba and Mrs Teba, and Auri owners of pousada Santa Barbara and pousada Bawary, respectively, are a great asset to Kim Kim. They provided professional assistance, great living quarters and they made you feel at home. The indigenous guide , Claudio, was very competent and I am happy he brought his son as an apprentice because it made the venture pleasingly personal.

Amazing trip! Rachel did a wonderful job helping us plan an extraordinary trip to Brazil, including Rio, Salvador and the Pantanal. The logistics were perfect -- everything went as planned. In Rio, we had to make some changes because of weather (rain and lack of visibility) and Rachel helped us adjust our trip plan and guides so that we had the Sugarloaf and Christ the Redeemer on the sunny, clear day. All of our hotels were well-located and very nice.

The highlight of the trip was the Pantanal with incredible jaguar sitings every day and extraordinary birds. Our guide in the Pantanal, Julio, was wonderful.

Thank you!

Incredible trip to our favorite parts of Brazil! My wife and I had lived in Brazil for a time doing volunteer work. We were unable to do much tourism when we lived there so we didn’t have tons of knowledge about what to do or how to book it. Luckily we had the fortune of using Kim Kim and getting to have Chayda’s recommendations. It was very short notice but everything was done extremely well. Our plans were updated on the fly as we wanted to have a little bit of extra time in certain areas. We loved our guides in Rio and Jericoacoara namely Miguel, Cézar, and our driver from Parnaíba to Jericoacoara (for the life of me I can’t remember his name but he was amazing).

Activity Reviews

Half-Day Tour of Two Brothers Peak & Vidigal Favela

Rio de Janeiro

Tour guide Miguel was awesome and flexible to our needs. We had some of the most amazing moments exploring Rio and the Favelas. We felt very safe and well guided the whole time

Quality of Experience

Guides, Drivers and Staff

Excepcional English skills

Transport

Authentic Brazilian

Dune Buggy Tour

Jericoacoara

Great opportunities to see the cool areas of Jericoacoara. Knowledgeable guide.

Quality of Experience

Guides, Drivers and Staff

Cézar was very friendly and made sure we got to spend our time well

Transport

Half Day- Rio by Bike

Rio de Janeiro

Beautiful parts of Rio and at a great pace.

Quality of Experience

Guides, Drivers and Staff

Transport

Rocco was an excellent guide. We really enjoyed his service

Hotel Reviews

Ipanema Inn

Rio de Janeiro

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada do Ouro

Paraty

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Gold Trail Tour

Paraty

Quality of Experience

Rocco is fantastic

Guides, Drivers and Staff

Transport

Rio de Janeiro to Paraty & Walking Tour of Paraty

Brazil

This is not our thing

Kayak Tour to Mangroves, Beaches and Islands

Paraty

Rocco was great!

Quality of Experience

Guides, Drivers and Staff

Rocco went above and beyond to make sure this went well. He suggested changing the day and was really flexible with his time

Transport

Chadya was efficient and provided an ideal itinerary, taking in all our preferences and trip needs.
In Paraty, guide Danielle was especially good, also Luis in Rio de Janeiro, and Marcos in Iguacu.
All our places to stay were exactly as described, and the drivers were on time, and connections by boat and plane were as described. We have seen the most amazing places and enjoyed great food and company.
We particularly like the Pousada d’Ouro in Paraty, also the Pousada Naturalia in Ilha Grande
As older travellers, we would have liked more written information of our flight details before we got the boarding passes by email the day before the flight. I am a bit of a worrier, and this was perhaps the only detail I could mention in a superbly managed trip.

Activity Reviews

Full Day Paraty Tour

Paraty

Guide Danielle excellent, good historical knowledge

Quality of Experience

Golden Trail Tour

Paraty

The two waterfall stops were good, but the distillery not much to see.

Half Day Boat Tour of Ilha Grande

Ilha Grande

Lots of swimming

Christ the Redeemer & Sugar Loaf Mountain

Rio de Janeiro

We did Christ the Redeemer visit and Sugar Loaf trips on different days, and I would recommend that, as they are the two most amazing experiences and needed time to appreciate. So the old town could be added on one of those days

Full-Day Private Tour through the Old Rio

Rio de Janeiro

Luis guide recommended. He showed us the old library, go and see. Also craft shops and painters studio

Iguaçu Falls - Brazilian Side

Foz do Iguaçu

Guide Marcos very helpful. Has to be seen to be believed

Iguaçu Falls - Argentinean side

Foz do Iguaçu

Guide Marcos very helpful We also visited the dam instead of the bird park. We found that very interesting. Marcos arranged the change, thank you.

Highly recommend KimKim and Chadya! Our travel experience was seamless and it was incredible having everything perfectly set up for us. Chadya was also very accommodating in helping to adjust our itinerary to make it affordable, and exactly what we wanted. Our guides and tours were incredible, and we felt so safe the entire time. I would definitely use their services again, and would recommend them for anyone interested in a travel agent!

Each of the four guides were excellent. Good English, factual information, history, and attentive to my needs and wants.
The top locations in order of my enjoyment were: Manaus, Belem, Sao Paulo, Santarem, Alter.

Hotel Reviews

Hotel Soneca Plaza

São Paulo

I really enjoyed my stay at the Hotel Soneca Plaza in São Paulo. It was located right in the heart of the old town, which made it a perfect spot for a tourist like me who loves to walk around and explore. The hotel itself was quite modest, as per my preference. There wasn't much of a reception area, but the front desk staff was efficient and helpful. The food was decent with good fruit juices, and good breads and rolls. They also offered breakfast, which added to the convenience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Massilia

Belém

My stay at Hotel Le Massilia in Belém was satisfactory. It was located about a mile from the heart of things, which I didn't mind as I enjoy walking. There were plenty of places to find food and water nearby. The hotel had a pool which I used every day because of the hot and humid weather. Overall, while it was good, it was not as centrally located as I would have preferred.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sandis Mirante Hotel

Santarém

The Sandis Mirante Hotel in Santarém was fine. It was located in a smaller town, on a hill and provided easy access to various areas. I enjoyed the fact that I could walk down to the waterfront area using the steps or take a longer, more gradual route. The hotel was modest with a small front desk and no real lobby, which suited my needs perfectly. There were also plenty of eating places within walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Saint Paul

Manaus - AM

My stay at the Hotel Saint Paul in Manaus was excellent. The hotel was probably the nicest of all the ones I stayed in. It was located very close to the heart of Manaus, near the Opera House area. The hotel was more upscale with a lobby area, couches, a TV, a nice pool, exercise equipment and a business center. Its location made it easy to walk to different restaurants and attractions.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Belo Alter

Santarém

My experience at the Hotel Belo Alter in Alter do Chão was not as positive. The place was a 45-minute drive from Santarém and there wasn't much to see or do there. The hotel itself seemed to be trying to be a luxury resort, but it fell short. The room was nice enough, but there was a lot of deferred maintenance and the beach area was not very appealing due to low water levels. The location wasn't ideal either, being a 30-minute walk from the town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

São Paulo Express

Brazil

Quality of Experience

Guides, Drivers and Staff

Transport

Design, Art and Modernity in Sao Paulo

São Paulo

Quality of Experience

Guides, Drivers and Staff

Transport

São Paulo Explorer

São Paulo

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival in Belém and transfer to our accommodation

Belém

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour in Belém

Belém

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour Discover the Traditional Rainforest Communities

Belém

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour of Santarém & Meeting of the Waters

Santarém

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the Jamaraquá Community

Alter do Chão

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day City Tour of Manaus

Manaus

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Boat Tour: Visit Meeting of the Waters, Indian Village & Rubber Museum

Manaus

Quality of Experience

Guides, Drivers and Staff

Transport

Everything went well with the plan. We got pick up on time and have a good drivers + tour guide staff. /We were not happy with one tour guy (he was old and rude to us) and got a replacement right away the next day.
Our hotels are reasonable and in good locations but they are not the top as we pay the VIP package. Especially, the hotel in Sao Paulo: it should be rated as 2 -3 stars not 4. I would recommended that you choose your hotels rather than Kimkim.
Sao Paulo is very big city and quite dangerous for tourist. Other cities are ok but still: walking at night after 7: 30PM is not recommended.

Hotel Reviews

Miramar Hotel by Windsor

Rio de Janeiro

The pool is too small. Not for swimming but sit in to cool and drink.

Authenticity & Character

Location

In front of the beach and surrounded with restaurants

Staff

Cleanliness & Comfort

Hotel Solar do Rosário

Ouro Preto

Overall review: Good location, not really a 4 stars as it claims. It does not provide water and have no kettle or coffee maker in the room; it has a good size swimming pool and good restaurant to dine in. We rate it as 3 stars hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Washroom a bit old and smelly.

Wish Hotel da Bahia

Salvador

Good location: beside of a city park. Good restaurant in front of hotel . Not many restaurant near by. I would rate this hotel as a 3 stars. NO free bottle water in the room either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Wyndham São Paulo Paulista

Sao Paulo

it is definitely not a 4 stars hotel. No free water bottle in the room. Hotel restaurant is not great. Next door has an Agentina restaurant which has excellent steak with very good price.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Half- day tour in Belo Horizonte and Transfer to Ouro Preto

ouro preto

We landed in Belo Horizonte and was pick up by the driver and a tour guy who did not even offer to help us with luggages. We has only 2 carryon and 2 napbacks but it was a very long walk from the airplan to the parking. Our tour guy was a very old man whom mumbling that we could not understand a word he said then he yelled as my husband when my husband complained about no good air condition in the car. We was upset and asked to go straight to our hotel in Ouro Preto: forget about the tour. We was glad that Kimkim change our tour guy the next day. The car air condition was fixed the next day as well. Our driver was great with all the steep hills in Ouro Preto.

Quality of Experience

Guides, Drivers and Staff

Transport

Camille was so helpful and patient with all our questions. She put together an amazing trip that met all our needs and requests, made changes as we asked and ensured we had the best trip possible. All the guides, venues and activities were perfect. Everyone was on time, help and well informed on local interests. We could not have asked for a better trip coordinator or group of people handling our vacation.

Hotel Reviews

Juma Amazon Lodge

Autazes

The lodge was a great place to visit the Amazon. Everyone was so helpful. Alex our guide and Adriel the manager made sure every day was as good as it could possibly be.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Intercity Manaus

Manaus

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

City Tour of Manaus

Manaus

The city tour was informative and enjoyable, although the guide's English was limited. I was able to communicate fine as I speak Portuguese, but this might be a challenge for non-Portuguese speakers. Overall, the guide was punctual, helpful, and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time at Iguazu Falls and Rio. Sara, the local specialist did an excellent job - especially so because our plans changed a couple of days before arrival and also we had some delayed flights during the trip.

We especially enjoyed the Argentinian side of the Iguazu falls and the boat trip.

Both guides were outstanding.

Activity Reviews

Dinghy trip from the Argentinian side ´Gran Aventura´

Foz do Iguaçu

Great fun

Full day main City Tour: ¨Um dia no Rio¨

Rio de Janeiro

Wonderful day. Guide was outstanding.

Three people were ultimately involved in trip planning. North Pantanal was good, saw one jaguar. Iguacu Falls was spectacular, more so from the Argentinian side. Best part of Rio was the favela tour.
Negative aspects were that two of three airport pickups were botched, either by kimkim or subcontractor. Forget about emergency numbers being answered. I have no desire to return to Brazil, and would never use kimkim Brazil again.

Our local specialist, Chadya, put together a great package according to our requests. We got to experience the highlights of the area. Our itinerary was well communicated with relevant details included. The total price was a bit higher than expected, though partly due to our own choosing. But the transparency of the pricing was not very good, the price of each component of the trip was not laid out. We had a great local guide/translator, Miguel, who had lots of helpful and interesting knowledge. We found that the use of translator for airport pickup/drop-off was a bit unnecessary. But all in all we a great trip and we are pleased with the experience.