Profile photo for Federico Alessandri
1086 messages
active 1 hour ago

Federico Alessandri

Olá, dear travelers!
I’m Federico — born in Italy but shaped by the world. Travel has been part of my life since childhood, thanks to my parents. From my teenage years through my studies and professional life, I’ve never stopped exploring. I’ve visited over 55 countries and lived in cities like New York, London, and — the one that truly stole my heart — Rio de Janeiro.

I’ve worked in the travel and hospitality industry for many years, including cruises and bespoke travel design, and I’m truly passionate about helping others discover the soul of this incredible country.
I'm here to share my knowledge and experiences — so that you, too, can fall in love with Brazil the way I did.
Brazil is where I feel most alive. Its energy, diversity, and human warmth are simply unmatched. From the lush Amazon to the dreamlike dunes of the Lençóis Maranhenses, the vibrant rhythm of Salvador to the cosmopolitan charm of São Paulo, every corner of Brazil has something magical to offer.

How did you get involved in travel?

"Travel has been a part of me since I was a child, sparked by my parents and nurtured through every stage of life — from teenage adventures to university and a career in the travel industry. But no place has touched me as deeply as Brazil. What excites me most is not just visiting new places, but truly living in them — and Brazil, with its rich culture, warmth, and breathtaking diversity, has become my second home."

Please share a unique travel experience you will never forget.

"It’s almost impossible to choose a single travel experience among the dozens and dozens I’ve had. I’ve collected unforgettable memories across the globe and lived such deep, enriching moments that picking just one feels unfair.
From the majestic fjords of Norway to the surreal landscapes of the Lençóis Maranhenses, and the breathtaking vastness of the Grand Canyon — how could anyone choose? But there’s something uniquely profound about Brazil that speaks directly to the heart that made me fell in love with this country.
"

Federico is part of the following groups: Brazil Travel Agents
Top itineraries and travel advice

Recent trip reviews for Federico

I would not recommend Kim Kim. Federico did ...
Brazil | Oct 29 - Nov 3, 2025

M
Melissa H.
Ashburn, VA | Reviewed on Nov 10, 2025
I would not recommend Kim Kim. Federico did minimal work and had to be prodded to respond. Twice I had to call the US office for help. He could not find a lodge (I ended of providing him names of lodges and he booked one of those), he was fairly helpful until the trip was booked then nothing. I had a work schedule change and he did not even make a serious effort to help me accommodate the schedule change. My guide was also frustrated because the itinerary Kim Kim gave her was different from... Read more

I would not recommend Kim Kim. Federico did minimal work and had to be prodded to respond. Twice I had to call the US office for help. He could not find a lodge (I ended of providing him names of lodges and he booked one of those), he was fairly helpful until the trip was booked then nothing. I had a work schedule change and he did not even make a serious effort to help me accommodate the schedule change. My guide was also frustrated because the itinerary Kim Kim gave her was different from the one they gave me. Federico did not really listen to me or help me create an itinerary that reflected my interests. The final itinerary I received (which I had to request numerous times) had errors in it. I would not use Kim Kim again.

Hotel Review
Amazon Premium Lodge
Manaus

First, note the lodge is in Careiro, a very rural area, not Manaus. The people are very kind. The food was fresh and lunch and dinner excellent—they went above and beyond to accommodate my vegetarian diet. There are many opportunities for wildlife viewing right at the lodge, which was fantastic. The drinking water is filtered and safe to drink. There is a trail through the forest which is lovely. My guide and boat captain were outstanding. The accommodations are as pictured. The lodge ran out of power once and water twice. That wasn’t the problem so much as the fact that there was not good communication about what had happened and when water would return. The toilet stopped working and it took about 14 hours before it was repaired. Again, those things happen, but I was not offered an alternative room (even though there were many empty rooms) or other alternative. The cleaning was uneven, some days fine, others not—returned one day to find a puddle of dirty water between the beds. I was offered use of “kayaks” but they were not well maintained flat-bottomed plastic boats, mismatched paddles in a pile, gear old. I opted to do the night in the jungle outing, which started out well with a delicious dinner cooked over open fire at the lodge’s campsite, which is accessible by boat. But again, the gear was not well maintained; there was a large hole in one of the hammock mosquito nets. That ended up being important because just as we were going to sleep, my guide, a native Brazilian who had grown up in the area, discovered a large spider on the inside of the net (next to her body). She said the spider was a venomous wandering spider, and she was clearly shaken. The thatched roof of the open air camp site was old, likely home to many such spiders. I asked that we return to the lodge for the evening for safety’s sake and we did. For English-speaking guests, you will need a guide. None of the lodge staff that I interacted with spoke any English. The lodge is not cheap, I would have expected fewer issues for the price.

Authenticity & Character
Warmth of the kitchen staff and local cuisine. Right in the forest, with many monkeys, birds, and lizards.
Location
In the Amazon jungle on a beautiful lake the locals call Turtle Lake.
Staff
See above.
Cleanliness & Comfort
Comfortable, could be cleaner.
Activity Review
Day 6/6 - Premium Amazon Lodge
Day 6/6 - Premium Amazon Lodge
Brazil

So for all of these supposed activities, this is what is annoying about Kim Kim. I can’t review these because no activity is actually listed. Kim Kim booked me for several activities I specifically told Federico, in writing, that I was not interested in. So I had to work all that out with the guide when I arrived. She was flexible and good about it but clearly didn’t have adequate time to plan alternatives, so I just did some stuff on my own for some of the time, which ended up being fine. But honestly, terrible service from Kim Kim.

Local specialist: Federico Alessandri
Federico
Federico Alessandri
Local specialist in Rio de Janeiro | Replied on Nov 14, 2025
Hi Melissa,
first of all, I’m truly sorry to hear that your experience did not meet your expectations.
That said, I believe several points of your review are inaccurate and unfair regarding the work I carried out for you. Before I start replying to each of your points, I created a dedicated 24/7 WhatsApp support group for you, and we have never received a single message reporting any issue with the lodge or any other service. Your complaints appear only now, in this review.... Read more

Hi Melissa,
first of all, I’m truly sorry to hear that your experience did not meet your expectations.

That said, I believe several points of your review are inaccurate and unfair regarding the work I carried out for you.

Before I start replying to each of your points, I created a dedicated 24/7 WhatsApp support group for you, and we have never received a single message reporting any issue with the lodge or any other service. Your complaints appear only now, in this review. Why?

“Federico did minimal work…”

I invite you to review our entire chat history (80+ messages). I did the same, and it clearly shows how much time and effort I dedicated to helping you: multiple itinerary versions, numerous lodge options researched and contacted, several flight solutions provided, as well as constant adjustments based on your many date changes and new requests.
This statement does not reflect the reality of what happened.

“…and had to be prodded to respond.”

I always answered all of your messages within a standard 48-hour timeframe and informed you when I was traveling and less available (and replied you even during my travel). However, you repeatedly wrote to me if I had not replied within just a few hours. In several instances, you even contacted the office, despite the fact that communicating directly with me was sufficient, as I was consistently responding and personally handling all of your requests.

“He was fairly helpful until the trip was booked, then nothing.”

This is simply not correct. I continued to assist you with everything you asked for after the booking, including changing the booking, exactly as expected in a standard post-booking process. I’m unsure what you believe was missing.

“He could not find a lodge (I ended of providing him names of lodges and he booked one of those)”

I could not find availability because most lodges were fully booked.
And NO—your lodge was not suggested by you. It was one of the places I DID already propose. Please check the messages carefully.

“My guide was also frustrated because the itinerary Kim Kim gave her was different from the one they gave me. Federico did not really listen to me or help me create an itinerary that reflected my interests. “

Your itinerary included all activities communicated to me by the lodge. I explained to you multiple times that the exact order of activities is finalized on-site with the guide, because in the Amazon things are subject to environmental and operational conditions.

“I had a work schedule change and he did not even make a serious effort to help me accommodate the schedule change.”

Again, this is incorrect. I contacted both the lodge and the airline immediately, spent time exploring options, and tried to minimize extra costs. After I did this work, you decided to keep everything as originally booked.
It is not realistic to expect complex changes to booked services “with a few clicks.” Adjustments require time and coordination. Suggesting otherwise is unfair.

“The final itinerary I received (which I had to request numerous times) had errors in it. “

The only issue was that, due to a technical problem, the first PDF did not include the formatted printed details. I corrected it immediately once I noticed it. You received all final documents.
If something else was incorrect, why didn’t you inform us straight away?

I kindly invite you to reflect on the work actually done, and to reconsider your evaluation. I have planned hundreds of trips, and clients have consistently been very satisfied.

Regarding the lodge:
We are in contact with them to clarify what happened. We have used this lodge many times without previous complaints.

“First, note the lodge is in Careiro, a very rural area, not Manaus.”

Of course—it is in the forest. This was never presented as a Manaus-city location. To experience the Amazon, you must go into a remote area, and reaching it naturally requires time.

We are verifying the logistical issues you mentioned with the lodge and will hold them accountable where needed. Please keep in mind that this is a remote environment with inherently complex logistics.

We had an amazing trip to Brazil thanks to KIMKIM
Brazil | Sep 5 - Sep 19, 2025

R
Rose M.
Ireland | Reviewed on Sep 29, 2025
We had an amazing trip to Brazil thanks to the KIMKIM. I worked with Federico to arrange all airport pickups and drop offs as well as guided tours for Rio, Iguazu Falls and Manaus. Our airport pickups and drop offs were timely, pleasant and all drivers helped with the luggage. All guides were excellent, spoke perfect English and were very knowledgeable on the surroundings, flora and fauna. Jacqueline was our guide in Rio. We had 1/2 day booked for our first day, then a full day tour for our... Read more

We had an amazing trip to Brazil thanks to the KIMKIM. I worked with Federico to arrange all airport pickups and drop offs as well as guided tours for Rio, Iguazu Falls and Manaus. Our airport pickups and drop offs were timely, pleasant and all drivers helped with the luggage. All guides were excellent, spoke perfect English and were very knowledgeable on the surroundings, flora and fauna. Jacqueline was our guide in Rio. We had 1/2 day booked for our first day, then a full day tour for our second day. Jacqueline arrived on the first day and informed us that the weather was going to be bad the following so we should see Christ the Redeemer and Sugarloaf on our first day so that we could get good photos. She spent extra time with us Day 1 so that we could see the iconic city sights in the best light/weather. We really appreciated this. Also, she took us through the priority lines (age related) at Sugarloaf so we did not have to spend extra time in line.
On to Iguazu Falls and the amazing Jessica was our guide there. She was at the airport to greet us when we arrived, and she provided the most amazing service. Jessica was so informative on all the flora and fauna of Iguazu and also on the history of Brazil. It was such a pleasure to spend time with her. She escorted us to the Brazilian side of the falls on day 1 and to the Argentinian side on day 2. Everything went smoothly without a hitch. Jessica was such an excellent guide, she far exceeded our expectations.
On to Manaus and we had Edvaldo for our boat trip on the Amazon. Edvaldo was a great guide, he spoke perfect Engligh and was informative and entertaining. We could not have asked for a better experience.
Thank you KIMKIM for such an amazing experience. Your people are the best!!

Local specialist: Federico Alessandri
Federico
Federico Alessandri
Local specialist in Rio de Janeiro | Replied on Sep 29, 2025

Dear Rose, thank you so much for your review!
We are delighted that you enjoyed your trip and had a positive experience with our guides and services.
This is very important to us, which makes us happy to do our beautiful job.
I hope to help you again on your next Brazilian trip :)
All the best and thank you again on behalf of all of us.
Federico