Brazil Travel Agents

Clean rooms and friendly staff. We both really enjoyed having a buffet dinner option.

The room was tiny but for the most part clean. The bathroom had some mold in the shower area. The staff was very friendly. We loved having dinner at the pool bar.

Only positive is the location in the beach Room very small Facilities not great No water provided in the room Even small bottles need to be paid for, which we were not informed about I feel we could have been offered a better selection of hotel for Rio

Beautiful hotel Felt like a 5 star Amazingly cordial & quick check in, at midnight!! Such good English!! Welcome drink sparkling wine And fabulous breakfast spread Very nice spaces to just relax in Location very very close to Iguazu Falls & next door to the Bird Park I think Kimkim should definitely offer this hotel to guests visiting Iguazu. I was offered this only after I specifically wanted a hotel next to the flFalls

We reached at 3 am and there was no booking in our name. It was impossible to explain to the receptionist inspite of showing them a printed voucher. Finally in my desperation, I had to phone my Trip Planner Bruno at that unearthly hour and he sorted it out. Even then, they were not really welcoming. No water in the room

Lovely Pousada - Rio Claro Lots of wildlife on the property! Competent quick check in Cordial service in the dining room Superb experience of seeing Hyacinth Macaws being fed in the morning, just magical This was on the first day We stayed in Pousada Berco Pantaneiro in Porto Jofre on the next 3 days The facilities were pretty basic Food was good & wholesome Service was tight probably because of the location & staffing There was a powercut from 9 pm to almost 4 am one night Apparently the generator wasn't working Extremely uncomfortable in the heat, with a Jaguar safari following on at 7 am! Was impossible to contact the Manager that night

Quick check in Good English at Reception! Large comfortable rooms, very well appointed Nice breakfast Allowed us late check-out at 1 pm which was very helpful!

Marcelo our guide was very good - knowledgeable, friendly, interesting, very good English! Nice neat tour of Rio!

Absolutely stunning!

Got to see Hyacinth Macaws being fed in the Pousada Rio Claro! Lots of birds, capybara roaming around the property!

Unforgettable drive on the Transpantaneira! Guide Nabutaka is excellent and highly recommended! So knowledgeable, willing, friendly. Will never forget the countless birds we saw !

The Jaguar Safari was as exciting as imagined! Fantastic safari for 10 hours on both days. Nabutaka & Jose were so patient and willing

Amazing Jaguar safaris, 10 hours on each day! Brilliant sightings, thanks to guide Nabutaka & boatman Jose

Brilliant Luxurious Truly 5 star

The staff was incredibly friendly and responsive throughout the stay! The room was very nice and comfortable and the food was great. My only criticism is this is not really a good place for wildlife photography. The safari rides are in a crowded, big, vibrating truck with very few opportunities. I didn’t see anything on the hikes. The only good shots I was able to get of birds, capybara, couture and monkeys were on my own walking around the grounds. Even then I probably only got 15-20 quality pics in 3 days. So I’d say this is a great place if you want a comfortable venue to enjoy nature and relax but don’t count on getting many wildlife pics.

First of all the boat safaris and Jaguar spotting were fantastic, exactly what I hoped for. So I am happy overall. But the lodge was very unsatisfactory. The conditions were terrible and the guy running the place very disorganized and didn’t provide any information about meal times, boats, services … I had to ask and push for everything. Other guests complained about this too. At one point I waited for hours at my room thinking someone would pick me up to go to the boat and had to have the Portuguese speaking maid call the manager to find out what was going on. The food was gross and the eating conditions unsanitary. Food prep areas were right next to the very dirty dishwashing area. I didn’t feel comfortable eating. The room was hardly a room but about the size of a tent. The bed and pillows stiff as a board with one blanket and one bath towel provided. No room service was provided or offered in the 3 nights I was there. Dogs from the surrounding slum barked through the night and again starting about 4 am every morning. The room itself was about a block and a half from the main area of the lodge and dining area through what I would call a rural slum with poorly kept huts, broken down cars and with trash everywhere. The attached photo is right outside my room. At night the walk is very dark and if I were a woman I would feel very unsafe walking by the squalor. The WiFi is terrible and cuts in and out constantly, presumably because of the power provided by a weak, intermittent generator.

Boat safaris were amazing. Accommodations were terrible.