Kimkim Trip Reviews for Colombia

4.9
Based on 495 ratings
Read 495 verified reviews by travelers who booked their trip to Colombia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Margoth and team designed a trip that was per...
Colombia | Jan 31 - Feb 7, 2025

L
Leslie G.
Canada | Reviewed on Feb 07, 2025

Margoth and team designed a trip that was perfect for us. All internal flights, accommodations, transfers and tours were well organized. Our guides and drivers were friendly and knowledgeable and everything worked seamlessly. I would highly recommend the Kimkim team.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 07, 2025

Dear Leslie,

Thank you very much for taking the time to write a review. Your feedback is greatly appreciated. And it is wonderful to hear that you had a great trip to Colombia!

Sending you and your family our very best wishes and thank you very much for trusting us! It has been a pleasure meeting you.

Warm Regards,
Margoth

Our trip was wonderful our activities were gr...
Colombia | Jan 22 - Jan 30, 2025

stacey
stacey s.
Medford, OR | Reviewed on Feb 04, 2025
Our trip was wonderful our activities were great the people are so friendly and are eager to help in anyway they can.
I would recommend this trip again and again
Read more

Our trip was wonderful our activities were great the people are so friendly and are eager to help in anyway they can.
I would recommend this trip again and again

Hotel Reviews
Sofitel Baru Calablanca
Cartagena

They people are so friendly and helpful the food is wonderful

Authenticity & Character
Location
Staff
So friendly and helpful
Cleanliness & Comfort
Rooms are clean and comfortable
Sofitel Legend Santa Clara Cartagena
Cartagena

The people are so friendly and helpful such a beautiful hotel food was amazing

Authenticity & Character
The age of hotel and how beautiful it is and wonderful staff and food
Location
Good location lots of things to do around
Staff
Friendly and helpful
Cleanliness & Comfort
Clean and comfortable
Activity Reviews
Local Colombian Emerald Workshop
Local Colombian Emerald Workshop
Cartagena

Wonderful activity

Quality of Experience
Guides, Drivers and Staff
Transport
Ceviche and Coconut Lemonade with Transportation
Ceviche and Coconut Lemonade with Transportation
Cartagena

This was a wonderful experience I would recommend it

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Coffee Tasting with Honey Pairing
Traditional Coffee Tasting with Honey Pairing
Cartagena

I now alot about coffee great activity

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 04, 2025

Dear Stacey,

Thank you so much for sharing your wonderful experience with us! We are very happy to hear that you had such a great trip and enjoyed all of the activities.

Your kind words and recommendation mean the world to us. We are incredibly grateful for your continued trust and loyalty, and it’s always a pleasure to have you and your family visit Colombia with us. Muchas Gracias!

Warm regards,
Margoth

We had a great time in Columbia and everythin...
Colombia | Jan 2 - Jan 25, 2025

Peter Andreas
Peter Andreas G.
Switzerland | Reviewed on Jan 28, 2025
We had a great time in Columbia and everything being organized by David worked 100 procent. All the guides did a super job, the same as the drivers we had. We will of course do promotion for you in our neighborhood and will certainly come back to you for our next trip to Columbia. All our thanks go to David and his team. Read more

We had a great time in Columbia and everything being organized by David worked 100 procent. All the guides did a super job, the same as the drivers we had. We will of course do promotion for you in our neighborhood and will certainly come back to you for our next trip to Columbia. All our thanks go to David and his team.

Hotel Reviews
La Gloria
Mompox

Good hotel, nice crew, good food. Sometimes a bit loud at night from the neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Camino Verde
Tolú

Very good hotel, problems with the wifi, street from Tolu to the hotel deserves to be reconstructed from the beginning to the end.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bantu By Faranda Boutique
Cartagena

The highlight of our trip. Super crew, nice food, situation in the city absolutely super.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Venecia Coffee Farm
Manizales

The next highlight on our trip. What can one do better. The owner lives together with the guests in the same house. Very personal situation. Staff and family very friendly.

Authenticity & Character
Location
Very special in the middle of a coffee farm with a lot of animals.
Staff
Cleanliness & Comfort
Quinta Ladera
Medellin

Good little hotel, quiet although the situation in a very lively neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hydrangea Tour in La Ceja and Pottery Workshop in Carmen de Viboral
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking in Bogotá
Biking in Bogotá
Bogotá

Very special experience in this enormous city with two very engaged guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

José Luis is a very accurate and friendly guide who did a great job with us. His German is very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Ride: The Ciénaga de Pijiño
Boat Ride: The Ciénaga de Pijiño
Mompóx
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Bogotá Botanical Garden
Visit to the Bogotá Botanical Garden
Bogotá

José Luis know such a lot about plants. It was a fantastic visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour in Mompox
Walking Tour in Mompox
Mompóx
Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

I would not send guests to this Island any more. Two hours of boat trip to wait three hours for the trip back on a very small beach without any possibility to walk about on the island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Charming Towns and Special Coffees Córdoba / Pijao / Buenavista - Sustainable Destination in the Quindío Mountain Range
Colombia

Wonderful experience on a very long tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour Medellín
City Tour Medellín
Medellín
Quality of Experience
Guides, Drivers and Staff
Danna is a very nice person with a good knowledge of all the important points of this fantastic city.
Transport
Coffee Tour in Venecia Coffee Farm
Coffee Tour in Venecia Coffee Farm
Manizales
Quality of Experience
Guides, Drivers and Staff
Transport
Fruits of Colombia at a Local Market
Fruits of Colombia at a Local Market
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia

We are very glad to have seen the Salt Cathedral finally (Third visit of Bogotá!)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: David Roa Martín
David
David Roa Martín
Local specialist in San Agustín | Replied on Jan 29, 2025

Dear Sibylle and Peter,

Having you in Colombia and helping plan your trip was an absolute pleasure. It’s always special to welcome travelers who love our country as much as you do, and knowing that you keep coming back fills us with joy. We put a lot of care and dedication into every detail, but what truly makes our work meaningful is feeling that same warmth and excitement from your side. So, thank you—not just for trusting us, but for sharing that love for Colombia. We can’t wait to welcome you again! :)

I'm good at writing, but am unable to string ...
Colombia | Jan 10 - Jan 19, 2025

M
Margaret H.
Dallas, TX | Reviewed on Jan 27, 2025

I'm good at writing, but am unable to string together a list of superlatives to describe just how awesome KimKim, their Colombian representative Michael Gold, and the local guides/drivers were on our recent trip to Colombia.
Michael assembled the perfect trip to fit our priorities and time frame. He adapted to a one day weather travel delay we encountered in the United States - rebooking hotels, excursions, and flights.
The guides were friendly, accommodating, flexible, and well-informed. The "handoffs" with drivers were seamless.
I highly recommend KimKim without reservation.
Craig H.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 27, 2025
Dear Craig and Margaret, Thank you so much for your kind words and thoughtful review. It truly means a lot to me and the entire team to know that your family trip to Colombia was such a positive experience. I’m so glad we were able to create an itinerary that matched your priorities and that the adjustments due to the travel delay worked out smoothly. Hearing that the guides and drivers made your journey even more enjoyable really makes all the effort worthwhile. Your recommendation... Read more

Dear Craig and Margaret,

Thank you so much for your kind words and thoughtful review. It truly means a lot to me and the entire team to know that your family trip to Colombia was such a positive experience.

I’m so glad we were able to create an itinerary that matched your priorities and that the adjustments due to the travel delay worked out smoothly. Hearing that the guides and drivers made your journey even more enjoyable really makes all the effort worthwhile.

Your recommendation is deeply appreciated, and it was an absolute pleasure working with you. I hope we’ll have the chance to help you plan another Colombian adventure in the future!

Warm regards,
Michael & The Chaska Tours Team

Cristina was a wonderful planner!She was a ...
Colombia | Dec 26 - Jan 1, 2025

S
Stephanie Y.
Houston, TX | Reviewed on Jan 19, 2025
Cristina was a wonderful planner! She was a great communicator and handled all our questions and changes beautifully. We really appreciated having the service available to us. It’s great to know you have someone you can reach out to for questions and help with planning. Makes the trips that much more relaxing. Read more

Cristina was a wonderful planner!

She was a great communicator and handled all our questions and changes beautifully.

We really appreciated having the service available to us. It’s great to know you have someone you can reach out to for questions and help with planning. Makes the trips that much more relaxing.

Hotel Reviews
Casa Mara
Cartagena

The rooms were ok. Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.

Authenticity & Character
Location
Walking distance to the main streets and attractions
Staff
Cleanliness & Comfort
Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.
Tay Beach Hotel
Santa Marta

Nice property right on the beach. Rooms were spacious and clean. Restaurant had pretty good food. Nice pool and bar areas

Authenticity & Character
Location
Staff
lol
Cleanliness & Comfort
No hot water and power went out twice, however, we heard that is common for the area, not just hotel.
Minca Ecohabs
Minca

Interesting experience, like sleeping outdoors.

Authenticity & Character
Location
Staff
People were great, however, the breakfast we arranged didn’t get prepared and delivered.
Cleanliness & Comfort
No hot water and low water pressure
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park
Quality of Experience
Guides, Drivers and Staff
lol
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Nature, Waterfalls & Coffee Farm in Minca
Nature, Waterfalls & Coffee Farm in Minca
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

Trip to the island not as pictured. You needed to rent a private boat once you arrived on the main island to go to the beach with the turquoise waters.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 20, 2025

Dear Stephanie & Lan,

Thank you so much for your valuable feedback. Every point you raised helps us enhance our services and continuously strive to provide the best possible experience for our guests.

I truly appreciate your collaboration, and above all, I am grateful for the trust you placed in us for your trip.
We would love to welcome you again on your next visit, and give you the opportunity to discover even more of our beautiful country.

Warm regards from the south of Colombia,
Cristina

Adventure in Colombia
Colombia | Dec 29 - Jan 4, 2025

J
Jessica H.
Newark, NJ | Reviewed on Jan 19, 2025
Overall, our trip to Colombia was fabulous! The experience of working through Kim Kim and our local specialist was so easy. The teams were responsive, and they put together a custom vacation that appealed to all of our preferences. We're quirky in that we like both rugged outdoorsy experiences and high-end dining and hotel stays. This trip was the perfect marriage of the two. Our guides for the city tours spoke impeccable English and were highly knowledgeable of the culture and history of the... Read more

Overall, our trip to Colombia was fabulous! The experience of working through Kim Kim and our local specialist was so easy. The teams were responsive, and they put together a custom vacation that appealed to all of our preferences. We're quirky in that we like both rugged outdoorsy experiences and high-end dining and hotel stays. This trip was the perfect marriage of the two. Our guides for the city tours spoke impeccable English and were highly knowledgeable of the culture and history of the region. The only item on the agenda that we probably would have skipped in retrospect was the Tango experience - food was lackluster and while the performance was nice, we left halfway through as it had been a long day.

Hotel Review
The Charlee Hotel
Medellin

Luxurious and fun! The ideal way to end our trip.

Authenticity & Character
Location
Right in the heart of the Poblado.
Staff
Cleanliness & Comfort
Activity Review
Trekking in Los Nevados National Park (2D1N)
Trekking in Los Nevados National Park (2D1N)
Colombia

What a special trip! This landscape is beautiful, and our guide Paula was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our driver was excellent. The drive times were poorly predicted - both much longer than it said on our itinerary.
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 20, 2025
Dear Jessica, Thank you very much for sharing your feedback with us. We are delighted to hear that you had such a memorable experience in our country, enjoying both the rugged outdoors and the luxury experiences you were hoping for. It’s wonderful to know that our guides impressed you with their excellent command of the English language. We also appreciate your comments about the tango experience. Rest assured, we will review the coordination and timing of this activity to ensure it’s even... Read more

Dear Jessica,

Thank you very much for sharing your feedback with us. We are delighted to hear that you had such a memorable experience in our country, enjoying both the rugged outdoors and the luxury experiences you were hoping for. It’s wonderful to know that our guides impressed you with their excellent command of the English language.

We also appreciate your comments about the tango experience. Rest assured, we will review the coordination and timing of this activity to ensure it’s even better for future guests.

It was a true pleasure assisting you with your travel plans, and we hope to have the opportunity to welcome you back for another adventure in our beautiful country.

Warm regards from the south of Colombia,
Cristina

A Memorable Family Vacation in Colombia
Colombia | Jan 3 - Jan 11, 2025

Y
Yulianti E.
India | Reviewed on Jan 17, 2025
Our family had an amazing time in Colombia. The four of us have some different interests, but Margarita was able to tailor the tours such that we all had a great time whilst learning about the country along with its history and culture. Margarita was very patient and attentive to our requests, and always responsive from the planning stage until the end of the trip. All the tour guides (Majo, Luis, Jessica, Sofia, Carolina) and drivers selected for us were very dedicated, passionate, kind,... Read more

Our family had an amazing time in Colombia. The four of us have some different interests, but Margarita was able to tailor the tours such that we all had a great time whilst learning about the country along with its history and culture. Margarita was very patient and attentive to our requests, and always responsive from the planning stage until the end of the trip. All the tour guides (Majo, Luis, Jessica, Sofia, Carolina) and drivers selected for us were very dedicated, passionate, kind, helpful and fun! They all definitely went above and beyond our expectations. A special shout out to Jessica, our guide in Medellin - despite running into a personal challenge, she put her focus to take care of us first and maintained a positive atmosphere. This trip definitely left us with nice memories, and we are deeply impressed by how Colombia has evolved from its troubled past into a thriving, beautiful, and enjoyable country.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jan 21, 2025
Dear Yulianti, Thank you so much for this beautiful feedback! I’m happy by your kind words and thrilled to know that your family had an amazing time in Colombia. It was such a pleasure helping you explore the country, and I’m so glad the tours resonated with all of you. It means the world to hear how much you appreciated our guides and drivers—they are incredible at what they do, and I’ll be sure to pass along your lovely comments to them, especially Jessica. I know they’ll be delighted to... Read more

Dear Yulianti, Thank you so much for this beautiful feedback!

I’m happy by your kind words and thrilled to know that your family had an amazing time in Colombia. It was such a pleasure helping you explore the country, and I’m so glad the tours resonated with all of you.

It means the world to hear how much you appreciated our guides and drivers—they are incredible at what they do, and I’ll be sure to pass along your lovely comments to them, especially Jessica. I know they’ll be delighted to hear how they helped make your trip extra special.

Colombia has such a rich history and culture, and I’m so happy you were able to experience it in a way that connected with your family.

We’ll be thrilled to welcome you back whenever you decide to return to Colombia! 💛

Warm Regards,
Margarita

Unbelievable experience- would highly recommend!!
Colombia | Dec 27 - Jan 4, 2025

A
Anne R.
Atlanta, GA | Reviewed on Jan 11, 2025
Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience... Read more

Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience with Dona Gloria and touring with Gustavo trying street food and exploring old town. Evening party for NYE at Bastion was superb. Spending the first day of the New Year in the Mud Baths was great and transfer to Baru by boat to Isla Encanto was great and our stay there was relaxing and perfect way tot end the vacations. We will surely be back and recommend to all who ask!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 13, 2025

Hi Anne,
Thank you for sharing your wonderful feedback! I’m so glad to hear that your family trip to Colombia was such a memorable experience.
It’s great to know that you enjoyed everything - from your time in Bogotá and Cartagena to the New Year’s Eve celebration and your relaxing stay at Isla Encanto. I’m also happy to hear that the guides and experiences made your trip even more special.
It was a pleasure helping you plan this journey. I’d be delighted to assist you again whenever you’re ready for your next adventure.
Thanks again for recommending us!
Warm regards,
Michael & The Chaska Team

Amazing trip to Bogota, Cartagena, and Isle de Baru!
Colombia | Dec 27 - Jan 4, 2025

C
Christopher R.
Brookhaven, GA | Reviewed on Jan 10, 2025
Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In... Read more

Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In Cartagena, Gustavo was a fantastic tour guide for our three days and really showed the city and took care of us. All the guides offered their personal contact information while we were there and made sure we were taken care of. We would highly recommend Michael and his team as well as any of our tour guides!

Hotel Reviews
Grand Hyatt Bogotá
Bogotá

Beautiful hotel in a quiet part of the city. Easy to get to airport and to busier parts of downtown. Club staff and amenities were great. Pool and spa areas are amazing. Recommend without reservation.

Authenticity & Character
Location
Quieter area of the city but we felt very safe.
Staff
Cleanliness & Comfort
Hotel Isla del Encanto
Cartagena

Beautiful property. Staff was very friendly and welcoming. Swim up bar and large pool area for the kids. They provided ear plugs for music that played at night from neighboring village but we didn't find this to be a bother.

Authenticity & Character
Location
Boat ride was about an hour, car ride back was a good bit longer.
Staff
Cleanliness & Comfort
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena

This hotel is outside of the walled city but still close enough to walk into the walled city without issue. Inside the hotel is beautiful and well kept up. The breakfast was delicious and an impressive spread. Staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 11, 2025
Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches....
Read more

Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches.
I'm also glad you enjoyed the hotels. Your detailed descriptions are incredibly valuable - not only for us but also for other travelers.
We look forward to welcoming you back anytime you’re ready for your next adventure in Colombia! Please don’t hesitate to reach out if I can help with anything in the future.
Warm regards,
Michael & The Chaska Tours Team

Stress Free Vacation
Colombia | Dec 24 - Jan 1, 2025

S
Stefanie B.
Ashburn, VA | Reviewed on Jan 08, 2025
Columbia is just an amazing country and we are so glad we had the help in planning.
Most of our guides were FANTASTIC- so friendly, intelligent and interesting! We had one guide that was good, I have nothing bad to say but I do not think we needed a guide for the activity and truth be told, it was too touristy. I would not have selected Guatape but went with the suggestion anyway.
I did most of the other planning and KimKim did the rest (booking guides, drivers, internal airfare) but I...
Read more

Columbia is just an amazing country and we are so glad we had the help in planning.
Most of our guides were FANTASTIC- so friendly, intelligent and interesting! We had one guide that was good, I have nothing bad to say but I do not think we needed a guide for the activity and truth be told, it was too touristy. I would not have selected Guatape but went with the suggestion anyway.
I did most of the other planning and KimKim did the rest (booking guides, drivers, internal airfare) but I could have really let KIMKIM select the hotels as they know the area better than I did.
We loved the hiking and the remote villages and of course the tour of the Stilt Village was awesome.
It was truly a carefree trip and while using KIMKIM is certainly more expensive than doing it on your own, it takes all of the stress and organization off your hands and to me, that is worth it to me!

Hotel Reviews
Landmark Hotel Medellín
Medellín

Perfect room, location with a lovely gym and healthy food! Decor was amazing and it was very clean. We appreciated having free laundry!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Casa Carolina
Santa Marta

The hotel is beautiful and the staff were amazing but the location did not feel safe. We stayed in the hotel and did not venture out once we were in for the day. It is also very noisy from the streets around.

Location
Staff
Cleanliness & Comfort
OZ Hotel
Cartagena

We checked out, it was dirty and the staff were not very nice.

Location
Staff
It could be the language barrier and that is my fault for not speaking Spanish but it seemed they were annoyed with me even in terms of showing me my room.
Cleanliness & Comfort
Had bugs, cracks in the walls and the hallways smelled.
Activity Reviews
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

We did not like this part of the trip as it was too touristy and there was not much to do. We would have preferred to do some activity there other than sit and climb the rock

Food
Guides, Drivers and Staff
Transport
Natural Reserve: "Cerro Bravo"
Natural Reserve: "Cerro Bravo"
Medellín

We love hiking and while this was the scariest hike I ever did, we loved it. What made it challenging was there is no real trail and what is there is very slippery. Going up was fine, hard but good but I was really worried about going down.

Quality of Experience
Food
Wherever you picked the food up from it was amazing!
Guides, Drivers and Staff
I forget our guides name Froi, I think and he is AWESOME
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

You do not need a guide for the first part of the hike and I think that was all that was scheduled for us but we decided we wanted to do more bc we actually like to hike and be in remote areas. Once we got past the crowd it was awesome. You do not really need a guide for this trip but it is nice to have and he was lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in Cerro Kennedy
Hiking in Cerro Kennedy
El Dorado Nature Reserve

Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Colombia

Our guide was awesome and this was one of the highlights of our trip- definetly worth stopping!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

While the market is quite the adventure, is is not for the faint of heart- it is truly dirty but very cool place to be! I would not have felt safe being there without all of the support staff we had.

Quality of Experience
We could have done more cooking- we have done cooking classes in other countries and did a lot more.
Food
I think for foreigners you must cook the food and not serve raw.
Guides, Drivers and Staff
They were fine but we did not interact much
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

The guide did not provide much to the trip, we learned very little. We could have just walked around the city ourselves. She was nice and tried to help get us a dinner reservation but we did not do anything that required a guide and she just did not teach us much. The other guides were full of knowledge and stories.

Quality of Experience
Guides, Drivers and Staff
Transport
We had clean cars and transport the entire time never a problem with drivers!
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 08, 2025
Dear Stefanie,
Thank you for taking the time to share your feedback! We’re so glad you had a stress-free and memorable trip to Colombia and that you enjoyed the stunning hikes, the visit to Nueva Venecia, and the remote areas you explored.
Your kind words about the guides and logistics mean a lot to us, and we’re happy that the coordination made your trip easier. We also really appreciate your constructive feedback - especially regarding Guatapé, the walking tour in Cartagena, and the...
Read more

Dear Stefanie,
Thank you for taking the time to share your feedback! We’re so glad you had a stress-free and memorable trip to Colombia and that you enjoyed the stunning hikes, the visit to Nueva Venecia, and the remote areas you explored.
Your kind words about the guides and logistics mean a lot to us, and we’re happy that the coordination made your trip easier. We also really appreciate your constructive feedback - especially regarding Guatapé, the walking tour in Cartagena, and the cooking class. We’ll be sure to use this to refine future experiences and make them even more aligned with traveler preferences.

Thank you again for traveling with us and sharing your thoughts. It was a pleasure to help you plan your trip, and we’d love to welcome you back in Colombia for another adventure in the future!

Warm regards,
Michael

Margoth was really helpful and on top of everything!
Colombia | Dec 28 - Jan 6, 2025

L
Lauren K.
Newark, NJ | Reviewed on Jan 07, 2025
Margoth was really helpful and on top of everything from planned activities to unplanned circumstances (changing plans, illness, etc). The guides took amazing care of us and were great guides! Read more

Margoth was really helpful and on top of everything from planned activities to unplanned circumstances (changing plans, illness, etc). The guides took amazing care of us and were great guides!

Hotel Reviews
York Luxury Suites Medellín
El Poblado, Medellin

Great place, great location!

Authenticity & Character
Location
Shopping, restaurants all nearby. Beautiful area.
Staff
Cleanliness & Comfort
Hotel immaculate and well run!
Hotel Capellan de Getsemani
Cartagena de Indias

UNIQUE hotel. Tranquil inside. Great service. Perfect location.

Authenticity & Character
Rooftop great! Food great!
Location
Located in area with many art galleries, shops, activity
Staff
Cleanliness & Comfort
Sofitel Baru Calablanca
Cartagena

Cannot say enough about the level of service in every detail of our stay. One of best hotels I’ve been to.

Authenticity & Character
Great international vibe. Incredible food. Breakfast buffet fantastic!
Location
Remote, tranquil spot, away from all but other guests.
Staff
So accommodating!
Cleanliness & Comfort
Spotless. Beautifully appointed everything and aesthetics and decor gorgeous .
Activity Reviews
The Best of Medellín City Tour (with Comuna 13)
The Best of Medellín City Tour (with Comuna 13)
Medellín

Learned a lot and saw a lot of the city. I highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Christmas Lights Medellin Night Tour
Christmas Lights Medellin Night Tour
Medellín

Worth seeing!!!

Quality of Experience
Guides, Drivers and Staff
Mo
Transport
Mangrove Tour with Local Fisherman
Mangrove Tour with Local Fisherman
Cartagena

Fascinating experience and don’t have to go far from city to do it.

Quality of Experience
Guides, Drivers and Staff
Mo
Transport
Our guide and driver were fantastic
 Chocolate Tasting and Colombian Cacao Experience
Chocolate Tasting and Colombian Cacao Experience
Cartagena

This was blast. Our guide Koko was a lot of fun and knew her chocolate!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at OCIO / OCI.Mde
Dinner Reservation at OCIO / OCI.Mde
Medellín

The dinner at OCIO / OCI.Mde in Medellín was amazing. The food and atmosphere were fantastic, making it a perfect dining experience.

Dinner Reservation at Andrés Carne de Res
Dinner Reservation at Andrés Carne de Res
Medellín

Andrés Carne de Res was also an amazing culinary experience in Medellín. The reservation was definitely worth it, and the food was excellent.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 21, 2025
Dear Lauren,
It has been a pleasure meeting you and your family and thank you very much for taking the time to leave a review of your trip in Colombia.
We will pass on your comments to your guides and thank you very much for your valuable feedback. It is also great to hear that you enjoyed your hotels, especially the Sofitel Baru and the Capellan de Getsemani :). And we are very happy to hear you had a great time on the mangrove tour and the chocolate workshop! Muchas Gracias for visiting... Read more

Dear Lauren,
It has been a pleasure meeting you and your family and thank you very much for taking the time to leave a review of your trip in Colombia.

We will pass on your comments to your guides and thank you very much for your valuable feedback. It is also great to hear that you enjoyed your hotels, especially the Sofitel Baru and the Capellan de Getsemani :). And we are very happy to hear you had a great time on the mangrove tour and the chocolate workshop!

Muchas Gracias for visiting Colombia and immersing in our local culture.
Sending you all our very Best wishes for 2025!

Best wishes,
Sebastian, Felipe, Margoth and the Aracanto Team

Magical holiday getaway
Colombia | Dec 27 - Jan 4, 2025

Tara
Tara V.
San Jose, CA | Reviewed on Jan 05, 2025
We had a wonderful 8-day family trip to Colombia in December 2024- Jan 2025. Highlights for us and the kids (aged 6 and 10) were hiking and wildlife sighting in Tayrona National Park with Joi, submersion in Totumo Mud Volcano, and enjoying the beach at Islabela, one of the Islas del Rosario. We also enjoyed visiting the coffee reserve, Comuna 13 in Medellin with Andres and La Boquilla Mangrove tour outside Cartagena with Gabo. Our transfers were punctual, our guides informative and... Read more

We had a wonderful 8-day family trip to Colombia in December 2024- Jan 2025. Highlights for us and the kids (aged 6 and 10) were hiking and wildlife sighting in Tayrona National Park with Joi, submersion in Totumo Mud Volcano, and enjoying the beach at Islabela, one of the Islas del Rosario. We also enjoyed visiting the coffee reserve, Comuna 13 in Medellin with Andres and La Boquilla Mangrove tour outside Cartagena with Gabo. Our transfers were punctual, our guides informative and professional, and the kids never wanted to return home!

Hotel Review
Villa Maria Tayrona, a Kali Hotels
Los Naranjos

Kids enjoyed all the wildlife and hotel pool. Outstanding service and food!

Authenticity & Character
Location
Close access to Tayrona NP.
Staff
Cleanliness & Comfort
We had a small issues with water going out but it was fixed promptly.
Activity Reviews
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

The kids really enjoyed the Piedra hike and scenic tour of El Peñol.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip: Comuna 13, Botanical Garden & Coffee Tour
Day Trip: Comuna 13, Botanical Garden & Coffee Tour
Medellín

We enjoyed the Coffee Tour and Comuna 13 with escalator ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The fishing village of Taganga
The fishing village of Taganga
Colombia

We didn't have a much of a "tour"-- we were picked up from the airport by a driver and guide (Eduardo), were taken to a lunch spot (to pay on our own), and then taken to Tayrona NP hotel. This day was mostly a travel day but seemed advertised as a bit more interesting with some sightseeting.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

This park was a highlight of our trip to Colombia! We loved hiking through the forest with Joi, spotting wildlife, enjoying the beach and views.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Totumo Volcano
Tour to Totumo Volcano
Cartagena

Our son (10) really enjoyed it! It was a bit confusing and we felt a bit pressured by the locals for paying extra for services, but our guide (Gabo) handled it for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Salt Pans of Galerazamba
Salt Pans of Galerazamba
Cartagena

We didn't know that tourism to the salinas was restricted. We enjoyed Cristina's hospitality and tour, even a visit to her backyard, in this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

A unique way to view birds and fish via canoe.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

We enjoyed the walking tour of the city center. It was a bit shorter (2h) than advertised, but hit the high points. There was a 4-hour break in the middle of this day which we were a bit surprised about-- in hindsight, we may have wanted to include another activity in our last full day in the city. We loved seeing the sloths in Parque del Centenario.

Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

A beautiful way to spend our last day in Colombia. We were taken care of by our Guide, Gabo, until we got on the boat, and had a lovely day in the sand and sun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 07, 2025
Hi Tara,
Thank you so much for taking the time to share your detailed review! We're thrilled to hear that you and your family had such a magical experience in Colombia. It’s wonderful to know that highlights like Guatapé, Tayrona, Rosario Islands, and the Totumo Mud Volcano were memorable for both you and the kids.
We appreciate your honest feedback regarding Taganga and the Cartagena walking tour. Your insights help us refine the itineraries to ensure expectations match the experience. ... Read more

Hi Tara,
Thank you so much for taking the time to share your detailed review! We're thrilled to hear that you and your family had such a magical experience in Colombia. It’s wonderful to know that highlights like Guatapé, Tayrona, Rosario Islands, and the Totumo Mud Volcano were memorable for both you and the kids.

We appreciate your honest feedback regarding Taganga and the Cartagena walking tour. Your insights help us refine the itineraries to ensure expectations match the experience.

We're so glad that the overall trip was a success and that your family didn’t want to leave! If you ever plan another adventure in Colombia, we’d be delighted to assist you again.

Warm regards,
Michael & The Chaska Tours Team

Loved Cartagena and Rosario Islands
Colombia | Dec 27 - Jan 4, 2025

S
Sylvia A.
Chicago, IL | Reviewed on Jan 04, 2025

Loved the tour guide in Cartagena
Strongly recommend to do the walking tour at 5 pm as we did

Thanks Margarita for helping us organize a wonderful vacay

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jan 05, 2025

Dear Sylvia!

Thank you so much for your kind words! It makes me very happy to know that you enjoyed the walking tour and had a memorable time in Cartagena. Helping you organize this trip was a pleasure, and knowing that everything went well means a lot to us.

I wish you a wonderful New Year. We’d be delighted to welcome you back to Colombia whenever you decide to return!

Warm regards,
Margarita

Colombia 2024
Colombia | Dec 27 - Jan 3, 2025

F
Fatema P.
Chicago, IL | Reviewed on Jan 04, 2025

Thank you for planning an amazing trip for us. Every detail was well thought off and all our guides were fantastic. Special thanks to Andrez
in Bogota, he went above and beyond with showing us bogota and the surroundings.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 04, 2025

Hi Fatema,
Thank you so much for your wonderful review! We’re thrilled to hear that your trip to Colombia was amazing and that every detail met your expectations. Andrez will be delighted to know how much you appreciated his dedication and the effort he put into making your time in Bogotá and its surroundings unforgettable. It was truly a pleasure to help you plan your journey, and we hope to welcome you again for another incredible adventure in Colombia! 😊
All the best,
Michael & The Chaska Tours Team

Canadian family of 5 visiting Colombia
Colombia | Dec 29 - Jan 1, 2025

Joël
Joël B.
Canada | Reviewed on Jan 03, 2025
For our first time visiting a country in South America, we decided to get advice and the service from Kimkim and Michael at Chaska Tours. We were impressed by the level of attention and knowledge provided. We particularly enjoyed visiting Medellin, Guatape as well as La Piedra del Peñol with Antonio. Thank you for your support. We will for sure recommend your service to our friends and family in the future. Read more

For our first time visiting a country in South America, we decided to get advice and the service from Kimkim and Michael at Chaska Tours. We were impressed by the level of attention and knowledge provided. We particularly enjoyed visiting Medellin, Guatape as well as La Piedra del Peñol with Antonio. Thank you for your support. We will for sure recommend your service to our friends and family in the future.

Hotel Review
Sites
Medellin

Great location. The appartement size was perfect for a family of 5. The kids lived the rooftop pool.

Authenticity & Character
It’s a generic hotel no specific charm
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 03, 2025

Hi Joël,
Thank you for sharing your experience! We're so happy to hear that your first trip to South America was a success and that you felt supported throughout your journey. We really appreciate your recommendation and wishing you many more amazing adventures and wonderful memories in the future!
All the best,
Michael & Chaska Tours Team

Very attentive and thoughtful planning by Mar...
Colombia | Dec 18 - Dec 27, 2024

C
Candace J.
Newark, NJ | Reviewed on Jan 02, 2025
Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch! Read more

Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch!

Hotel Reviews
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Convenient location in the walled city. Rooms very comfortable and food at rooftop pool/bar was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Pedro de Majagua
Isla Grande

A slice of paradise. Purposefully stayed during the week to avoid crowds. The staff, especially Edgar, was amazing. Food was delicious! Room/bungalow was spacious with a lovely patio. Grounds and beaches were well kept and peaceful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Kokkos Beach

Spectacular spot. Wish we had longer to enjoy it. The beach was lovely and the conditions was private, clean and spacious. Pool, hammock and outdoor space was lovely. The food and service was fantastic . Only con was lack of beach chairs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lack of beach chairs
Marriott Resort Playa Dormida
Santa Marta

Large, impersonal hotel with constant airplane noise and stray dogs at outdoor restaurants. Mediocre food. Out of all the wonderful places we stayed this was a disappointment for tre end of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 03, 2025
Thank you so much, Candace, for your kind words! We are delighted to hear that you enjoyed your trip to Colombia with us. Margoth, Felipe, and Sebastian, along with our entire team, strive to provide attentive and thoughtful planning to ensure your journey is top notch. It's fantastic to know that our guides, drivers, and recommended hotels and experiences met your expectations. We look forward to welcoming you on another adventure soon! Thank you very much for taking the time to write this... Read more

Thank you so much, Candace, for your kind words! We are delighted to hear that you enjoyed your trip to Colombia with us. Margoth, Felipe, and Sebastian, along with our entire team, strive to provide attentive and thoughtful planning to ensure your journey is top notch. It's fantastic to know that our guides, drivers, and recommended hotels and experiences met your expectations. We look forward to welcoming you on another adventure soon!

Thank you very much for taking the time to write this review and sending you our very Best wishes from Colombia! Muchas Gracias!

Kind Regards,
The Aracanto Team

Kim Kim is the way to go!
Colombia | Dec 14 - Dec 21, 2024

J
John C.
Canada | Reviewed on Jan 02, 2025

Our overall experience with KimKim while in Medellin/Cartagena was fantastic as we were taken care of from the moment we landed until the moment we left. Our guides and drivers were all welcoming and knowledgeable, if given the opportunity to recommend an activity from our trip we highly recommend the flower farm and coffee farm tours.

Michael - our KimKim contact was excellent. Great advice, responsive and helpful.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 03, 2025

Thank you, John!

I’m glad you had a fantastic time in Medellín and Cartagena. It's wonderful to hear that you enjoyed the farm tours. It was a pleasure assisting you throughout your trip!

Safe travels, and I hope we can help you plan another adventure in the future!

Best,
Michael & The Chaska Tours Team

Stress-free experience with great customer service
Colombia | Dec 19 - Dec 31, 2024

R
Rena D.
Denver, CO | Reviewed on Jan 02, 2025
We had a great experience with KimKim. From planning to the communication during travel, we were impressed with the level of support. It made our trip enjoyable and stress-free, especially for a family with kids. We especially loved the cooking class with Cristina, fishing in the mangroves, tubing, and the Minca waterfall. Our hotels were great as well. And all of the food recommendations were amazing. As far as our private guides, Ana was great with the kids and gave an informative... Read more

We had a great experience with KimKim. From planning to the communication during travel, we were impressed with the level of support. It made our trip enjoyable and stress-free, especially for a family with kids.

We especially loved the cooking class with Cristina, fishing in the mangroves, tubing, and the Minca waterfall. Our hotels were great as well. And all of the food recommendations were amazing.

As far as our private guides, Ana was great with the kids and gave an informative tour of the walled city. She shared helpful background about her own experiences as well.

Jorge helped us understand a lot about the culture in the northern Caribbean region. Above all, the Indigenous aspect really stands out—it’s something that speaks volumes about this country with so much diversity.

We will likely use KimKim again.

Hotel Reviews
Sofitel Baru Calablanca
Cartagena
Authenticity & Character
Loved the contrast between modern and traditional architecture, wishing tree a cute touch
Location
Beautiful location, water was clear, boat ride was easy
Staff
Cleanliness & Comfort
Kokkos Beach | Condo Hotel
Santa Marta

Good layout, close to entrance to the park. Good food and very charming.

Authenticity & Character
Location
Close to Tayrona
Staff
They helped us with laundry and ordering our meals
Cleanliness & Comfort
Weird smell coming from one of the upstairs bathrooms bothered me, power went on and off frequently
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Amazing location, charm and very comfortable rooms. Perfect for our family. Pool and rooftop restaurant were also lovely.

Authenticity & Character
We loved how it blended into the old city feel but had modern rooms. Beautiful lobby.
Location
so close to all the beauty and action of the walled city, great restaurants
Staff
They were so helpful with our bags, getting taxis, answering questions and fixing our key when it stopped working
Cleanliness & Comfort
AC was the best in all of Columbia, shower was great. Perfect layout .
Marriott Resort Playa Dormida
Santa Marta

Amazing hotel all around! Had everything we needed and more

Authenticity & Character
Architecture was Owen but decorations were very Colombian. We appreciated seeing the indigenous accents in the lobby.
Location
Close to the airport but it turned out to be cool to see the airplanes take off. We took a cab to the central part of the city and it was a little far but we didn’t mind much.
Staff
everyone was great. Kids staff were kind and helpful, bag folks helped us when we had to store things for the day, spa got my husband in last minute.
Cleanliness & Comfort
View and jacuzzi were amazing. Two bathrooms were really nice for 4 people. We were in awe of the view. Most amazing room we’ve ever stayed in.
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena

Our original room had holes in the door and was extremely small for 4 people plus bags. Blinds were beat up and hallways were a little dirty.

Authenticity & Character
Location
Very close to walled city
Staff
When we moved rooms they and handled it professionally and took care of our belongings
Cleanliness & Comfort
Rooms were not in great shape
Activity Reviews
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

We loved Cristina, she was so good with the kids and the food was incredible. She spent so much time getting to know us and Shari g her life experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mangrove Tour with Local Fisherman
Mangrove Tour with Local Fisherman
Cartagena

Peaceful and informative, plus vey hands on and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in the Islands (Hotel Sofitel Calablanca)
Arrival in the Islands (Hotel Sofitel Calablanca)
Isla Barú
Quality of Experience
Guides, Drivers and Staff
Transport
Day at the Islands (Hotel Sofitel Calablanca)
Day at the Islands (Hotel Sofitel Calablanca)
Isla Barú

Multiple pools to choose from, all with ocean views. Loved the restaurant options near the beach, wishing tree was cute activity and beautiful at night. We didn’t love the main Calablanca restaurant but Bahia was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour Cartagena and short Fruit Tasting
Walking tour Cartagena and short Fruit Tasting
Cartagena

Great to understand the difference neighborhoods inside the walled city, the history of Cartagena, and the details like door knocker symbolism. It was hot, but enjoyable. Ana tried to make it kid friendly. The fruit tasting was fun, but it was too much to eat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 03, 2025
Dear Rena, Thank you for your wonderful review! We are delighted to hear that you had a great experience in Colombia. It's fantastic that our planning and communication made your trip enjoyable and stress-free for all the family. We’re thrilled you loved the cooking class with Cristina, the fishing in the mangroves, tubing, and the Minca waterfall. It’s great to know that our hotel choices and food recommendations added to your positive experience. Ana and Jorge will be so pleased to hear... Read more

Dear Rena,

Thank you for your wonderful review! We are delighted to hear that you had a great experience in Colombia. It's fantastic that our planning and communication made your trip enjoyable and stress-free for all the family.

We’re thrilled you loved the cooking class with Cristina, the fishing in the mangroves, tubing, and the Minca waterfall. It’s great to know that our hotel choices and food recommendations added to your positive experience.

Ana and Jorge will be so pleased to hear your kind words. They strive to provide informative and engaging tours, and it’s wonderful to hear that they made a lasting impression on your trip. The cultural and indigenous aspects of the northern Caribbean region indeed highlight the incredible diversity of Colombia and thank you very much for your valuable observation.

Thank you once again for taking the time to write this review and for sending us your feedback which we greatly appreciate.

We hope to welcome you and your family back for more adventures in the future!
Sending you and your family our very Best Wishes for 2025!

Warm regards,
Margoth, the kimkim Team and the Aracanto Colombia Team

Great first experience with KimKim
Colombia | Dec 15 - Dec 22, 2024

Speranza
Speranza A.
Flagami, FL | Reviewed on Dec 23, 2024

This was our first experience using KImKim and it certainly won't be our last. All of the guides we worked with (Liz, Eddie, and Sofia) and their drivers were personable, knowledgeable and really helped us have a wonderful experience in Cartagena. We really appreciated Wendy checking in on us, even on our "free day" to make sure everything was OK. It was a great feeling knowing that we had some local folks looking out for us on our travels to a country we had not visited before.

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Dec 23, 2024
Dear Speranza, Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena. We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us. Exploring a new country is... Read more

Dear Speranza,

Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena.

We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us.

Exploring a new country is always an adventure, and we’re so glad we could make your time in Colombia memorable and seamless. We can’t wait to welcome you back for another unforgettable journey.

Wishing you all the best until we meet again!

Best regards,
Wendy

A mixed experience
Colombia | Dec 9 - Dec 18, 2024

Su
Su L.
France | Reviewed on Dec 22, 2024
Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of...
Read more

Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of Guajira in a 4 wheel drive. This was not reflected in the description of the tour. The least time we spent in a vehicle was 9 hours and the longest was 12. At no point was this made clear to us and if it had been we would havé chosen a different itinery. By contrast the limitions of the accommodation were made very clear and our expectations were managed well.
We appreciate the gesture of a free meal and taxi but it could not make up for the challenge of being thrown around the back of a 4 wheel drive for hours and days. (We expected some of this and were looking forward to it but not this much!) I think you also need to be clear when the trip is in planning stages because anyone with a bad back would not be able to do it (Even if they are fit otherwise).

Hotel Review
Minca Ecohabs
Minca

A totally gorgeous cabin and location. Friendly helpful staff.

Authenticity & Character
Location
The views and forest sounds.
Staff
Cleanliness & Comfort
Loved the balconies and hammocks
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

Amazing expérience made even better with our very knowledgeable and charming guide, Nelson. He enabled us to spot so much wildlife that we would never have seen ourselves. The pace was perfect , providing a balance between cardio, views and beach .

Quality of Experience
The views, the wildlife, the sounds.
Guides, Drivers and Staff
Nelson was the perfect guide and adapted our day to only 17km as one of us had a broken toe. Having worked there for over 20 years, he was charming with us and all his colleagues
Transport
Juan Carlos was immaculate and professional as ever.
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Colombia

Fascinating expérience with charming locals

Quality of Experience
The views and the best explanations
Food
Very little refreshments
Guides, Drivers and Staff
Knowledgable and positive
Transport
Franky was perfect as ever, but a long drive for such a short activity
Taroa Dunes and Punta Gallinas (Day 2)
Taroa Dunes and Punta Gallinas (Day 2)
Colombia

Fabulous sites. Our guide Eliana made it fun and interesting. We hadn't realised quite how much time we would be being bounced around in the back of a 4 wheel drive (about 9 hours). Our driver Franke was great.

Quality of Experience
Being clear about how much time would be spent in the car.
Food
There was some choice and Eliana made sure we were well looked after.
Guides, Drivers and Staff
Transport
Mayapo Beaches (Day 3)
Mayapo Beaches (Day 3)
Colombia

We didn't have time to do any more than look at the beach because we spent 12 hours in cars that day.

Quality of Experience
Food
The lunch by the beach was wonderful. Thanks Eliana for recommending what to eat.
Guides, Drivers and Staff
Very flexible and offered us time at the beach, but then we wouldn't have got to our accommodation that night until even later. As it was we were in the car from 7am to 8pm with a quick lunch stop and 2 coffee stops.
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 27, 2024
Hi Su, Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park. I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication... Read more

Hi Su,

Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park.

I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication regarding travel durations and all necessary details to avoid any surprises. We are committed to your comfort, and I regret that the journey in La Guajira wasn’t as expected.
We are constantly working to provide the best possible services, and your feedback helps us improve.

Thank you again for sharing your experience, and I hope we’ll have the pleasure of welcoming you on another trip soon!

Best,
Cristina