Kimkim Trip Reviews for Colombia
You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.
Colombia non-stop and loving it · Colombia - Jun 23 - Jul 3, 2022
We had a great time and it was planned well. We never would have done as much or see so much without your service. It was such a pleasure to be greeted by Oscar when we arrived at Bogota. He has so much knowledge and knew so many people along the way that made the trip extra personable. Gustvo made the coffee region exciting, fun and full of local greetings everywhere we went. Sebastian toured us throughout Medellin hitting every aspect of the city while explaining both the successes and... read more
Hi Cheri and Jeff,
Muchas gracias! Thank you SO much for your review and for taking the time to write about your experience. It was a pleasure for us to meet you and to help you with your family trip in Colombia! We will pass on your comments to our team of guides in Colombia, and to Oscar, Gustavo, Sebastian and Martin and drivers. Your feedback is very much appreciated. Sending you both our Best Wishes,
Felipe
Excellent service · Colombia - Jun 15 - Jun 26, 2022
Mike did a superb job regarding the coordination of transportation, guides, several trips and accommodations!!
I greatly recommend Mike to help navigate a trip to Colombia. The service Mike provided was astounding!
Colombia is a beautiful country with abundance of natural beauty. Foreigners will benefit from the assistance of guides and a reputable tour agency.
Dear Erika,
thank you very much for your kind words! I'm glad to see that you liked the hotels and tours so much! We will continue to suggest these to our guests!
Greetings also to Kathryn - thank you for the nice communication during the planning together!
- The Chaska Tours Team
Incredible first trip to Colombia! · Colombia - Jun 19 - Jun 27, 2022
We just returned from a magnificent vacation in Colombia planned by the amazing local specialist, Wendy. Wendy planned the perfect itinerary for us in Medellin, Zona Cafetera (coffee region) and Cali. She was so easy to communicate with leading up to the trip and checked in all the time during the trip to make sure all was going well. She coordinated amazing tours for us with local guides Samuel and John who had so much passion as guides me helped us truly appreciate the beauty of Colombia.... read more
Hi Elise,
I am really happy that you had a great time here in Colombia. I appreciate your review and we work every day to create an amazing and unique experience for our travelers. We do it with all our love. Thank you for your trust and please do not hesitate to contact us again when you decide to come back again to this beautiful and charming country.
Have a wonderful day
Highly Recommend · Colombia - Jun 13 - Jun 18, 2022
I was skeptical at first, having never heard of KimKim before but Andrea was very reassuring and responsive to all my questions throughout the planning. Oscar was a phenomenal guide! He is so knowledgeable, interesting, and not boring at all! We had an awesome time. The activities were also really great. Colombia is such a beautiful country and the food is magnificent! We also had an awesome and relaxing time at Punta Faro, everyone was so attentive and accommodating. I was especially glad we... read more
Dear Kehinde,
Thank you so much for your lovely and kind feedback. Your words, feelings, and generous comments are the ones that make us love our job and work for our country and people.
I let Óscar, the drum school, and the hotels your experience. They all say hi and are very happy to hear your thoughts. Thank you, thank you so much for your time letting us know your feelings after visiting our country.
Please, we would love to welcome you back to Colombia, it will be an honor to have both of you here again.
Colombia waits for both of you with open arms,
Andrea
A great trip! Highly recommend for families · Colombia - May 16 - May 23, 2022
Thank you Michael for planning an amazing trip for our family. We packed so much fun and adventure into each day and everyone had a blast. We really appreciated the help with a last minute request for horse back riding. It ended up being one of the highlights of the trip.
The accommodations recommended were all really lovely. Especially the eco hotels. Great service and kind people everywhere we stayed.
We really enjoyed the company and skills of our drivers and a special thank... read more
Dear Stacey,
thank you very much for the kind words and your travel report. How nice that you enjoyed the horseback riding tour and that you had such a good experience with our guides and drivers.
Hopefully we can welcome you again soon on a next trip to the other exciting destinations here in Colombia.
Best regards from the whole Chaska team.
Michael
Family Trip to Columbia, May 2022 · Colombia - May 20 - May 30, 2022
Our family of four recently enjoyed the best trip to Columbia, planned and facilitated by Felipe and team. Upon deciding to visit this part of South America, I discovered KimKim and was impressed by the reviews. I sent a message and very quickly received a warm and helpful response from Felipe. While the initial itinerary was beyond our budget, he was more than happy to work with us.
Columbia is a tremendous destination, rich in history, culture and otherwise. The people are kind,... read more
Hi Susan, thank you for your review and it was my pleasure to help you with your family trip! It was also a pleasure meeting you, and thank you for visiting our home country and for making us a part of your trip. I wish you all the best to you and your family and we look forward to having you back in Colombia! Hasta pronto, Felipe
Margoth was wonderful to work with! She was q... · Colombia - May 28 - Jun 4, 2022
Margoth was wonderful to work with! She was quick to respond to every inquiry and so helpful. She took care of every detail so that we could just focus on enjoying our vacation. She even surprised us with a few extra thoughtful gestures. read more
Hi Megan,
Thank you so much for your review and comments, and thank you for making us a part of your trip!! We hope you come back and sending you all my best wishes!! Margoth
Wonderful first trip to Colombia! · Colombia - May 21 - May 28, 2022
Our first trip to Colombia was nothing short of amazing! Andrea and our team of local guides (Juan Carlos and Jasmine, to name a couple) made sure everything ran seamlessly and added so many special touches to our planned experiences. We especially loved our stay at El Nido del Condor Ecolodge; it was beautiful and offered a quiet respite from the busier days touring Medellin and Cartagena. We couldn’t have thought of a better trip and would absolutely use KimKim again in the future! read more
Dear Rebecca,
Thank you so much for your lovely feedback. Thank you so much for sharing with us how your experience was; your words are our inspiration, and your input on every experience is extremely important.
It was an honor for us to have you here in our country. All our tour guides and drivers felt so blessed serving you during the trip.
You and Mr. Trevor made history in our business, and we won't ever forget that ;)
We wish you all the happiness and love always.
Wishing you all the best in this world,
Andrea
10 days - Colombia Essentials · Colombia - Apr 23 - May 2, 2022
This has been my first experience with Kim Kim and it has been excellent through and through.
Michael and the team were super attentive and diligent from the start, when curating an itinerary according to my preferences and time available. Every request to change things I had, they were very responsive and gave me options right away.
Then, during the trip the communication was excellent, checking in with me through WhatsApp regularly and adjusting flights and timing as needed, on the go.... read more
Hi Beatriz! :)
How nice to hear from you! Zaira, Cris, Me and the rest of the team were very happy to hear your kind words and see your photos! You really have a talent for photography - very nice shots of the different places in Colombia! Thanks also for your detailed comments about the hotels and excursions - it helps us immensely to suggest more suitable options for the upcoming trips.
Great that you want to come back soon. We look forward to welcoming you back here.
Best regards from the whole Chaska team!
Michael
Our trip to Colombia exceeded all of our expe... · Colombia - Apr 21 - Apr 27, 2022
Our trip to Colombia exceeded all of our expectations. My mom and I took a week long girl's trip to Cartagena to learn the history, see the beautiful city, and experience some of the local culture. Our specialist, Margoth, was so helpful and responsive when setting up the plans for trip. We somewhat expected that we would be on our own once we had paid for and landed in Cartagena, but Margoth and her team were beyond helpful and I couldn't have asked for a better experience. Any questions or... read more
Hi Rebecca,
It was great to have you and your mom in Colombia and thank you so much for taking the time to write this review! I just passed on your comments to Manu and he sends you both his best regards and that he hopes to see you both again in Cartagena! We also hope you return to Colombia and it has been a pleasure meeting you! All my very best wishes to you and your mom and please stay in touch. Thank you for visiting Colombia!! :) Muchas Gracias, Margoth
Already planning my next trip to Colombia! · Colombia - May 6 - May 11, 2022
Like a few other travelers on here, I just happened upon KimKim while doing research on our trip to Colombia, and I'm so glad I did! Andrea was an awesome travel specialist to work with. She provided great advice on what would be feasible in the time that we had, and was really flexible in changing things around based on our preferences. We even had a hiccup with food poisoning (be very careful with the tap water!) but our local guides and Andrea worked together to make sure we could recover... read more
Dear Ruchi,
Thank you so much for your lovely feedback; we are so happy you had a beautiful trip to our country and that you valued so much the opportunity to meet and share with our local people.
Thank you so much for your time writing us your feedback; it means the world to us.
It was a blast for us to have you here, and we cannot wait to see you back in our country; there are so many other beautiful regions awaiting you. I wish you the most beautiful things in the world.
A huge hug,
Andrea
What a fantastic way to experience Colombia! · Colombia - Mar 28 - Apr 9, 2022
This was my first experience with Kimkim. I was honestly blown away by the level of detail in the planning of the itinerary and the level of customisation available. Michael and his team went above and beyond to maintain a channel of communication and provide constant updates and information, at every stage of the trip. If I had any questions or issues, Michael was more than happy to assist- he even checked the entry requirements for the USA before I left Colombia and organised a nurse to... read more
Hi Ross,
these are fabulous words from you! The whole Chaska Tours team was very happy to hear that you had such a great experience in the magical country of Colombia. It was our pleasure to accompany you on your trip and support you through everything! I'm glad you enjoyed the coffee farm in Medellín and had such a good experience with the hotels, guides and drivers.
Thank you very much for all your comments.
Sunny greetings from San Agustín,
Michael
P.S. Super cool photos by the way!
3 cities Colombia · Colombia - May 2 - May 9, 2022
Thoroughly enjoyed the trip, everything was planned perfectly and Michael was more then accommodating for any last minute alterations that we had. read more
Hi Sam,
thanks for your travel report.
It was a pleasure to be able to customize your trip even on short notice during the trip.
We hope you have great memories of the beautiful country and we are looking forward to your next visit!
Best,
Michael
Solo Trip to Colombia · Colombia - Apr 24 - Apr 30, 2022
Thanks to Margoth my trip to Colombia was more than amazing! It was my first time traveling solo and after my experience I would’ve done it again & again. Thanks to all the team and especially to Margoth who made this an experience of a lifetime.
Hi Nefeli, thank you so much for your review and it was a pleasure helping you with your trip. It was also great to meet you and thank you for visiting Colombia! Stay in touch and sending you my best wishes! Margoth
Dream Vacation · Colombia - Apr 2 - Apr 12, 2022
This was our first time leaving the country since the pandemic and we were very nervous about travel restrictions. There were a number of things that did not go as planned with flight cancelations and delays that affected our vacation. All things out of Kim Kim's control. Michael sprung into action and made adjustments to extend our vacation, reorganized our activities and contacted the hotels and vendors. His help was priceless. Michael worked to ensure we had a wonderful, stress-free, dream... read more
Hi Saabi!
Good to hear from you! :)
That does sound great. We are very happy that we could make your dream vacation possible! Fortunately, it worked out to rearrange everything flexibly and therefore to give you an informative and relaxing trip.
If you're ever looking for some relaxation again, we'd be happy to organize some Magarita time for you on the Colombian Islands! :)
Best regards
The Chaska Tours Team
Amazing trip and customer service. Highly Recommend! · Colombia - Mar 14 - Mar 23, 2022
Amazing trip and customer service. Our family of 3 had the most incredible 9 days in Colombia - split between Cartagena, Tayrona and 4 days hiking the Ciudad Perdida trail. Margoth fielded my numerous questions in advance patiently and graciously! And then once there we were still able to reach out and make tweaks to our itinerary. We ended up catching a bug on our penultimate day, and Margoth and team had the driver show up with gatorade and extra hydrating drinks. So thoughtful! We... read more
Hi Elizabeth, thank you SO much for your review and for your kind words and incredible attitude when visiting Colombia! It was a real pleasure meeting you and being part of your family trip to Colombia! Thank you for visiting our home country and we hope you all come back! Sending you our Best Wishes to you and your family and stay in touch. Hasta pronto y muchas gracias, Margoth
The trip plan was great. Andrea made sure to ... · Colombia - Mar 13 - Mar 22, 2022
The trip plan was great. Andrea made sure to provide us with a real taste of the cities and country sides of her beautiful country. The Guides in all locations were knowledgeable friendly and accommodating. We would recommend such a trip to many of our friends. read more
Dear Pazi,
Thank you very much for your very generous words. We felt so happy and blessed to have you all here. It was inspiring for us to see you all enjoying everything we prepared for you.
Thank you so much for visiting our country. Please say hi to all your beautiful family. It was an honor for us to have you all here in Colombia.
Wishing you all the best in this world,
Andrea
Colombia ladies' trip · Colombia - Apr 25 - May 2, 2022
Went with some girlfriends to visit another friend in Columbia. I was unsure about an online travel agency but KimKim and Michael had very good service. Our 2 main guides and all the transfers were also good.
We had some changes with another person being added after to our original plan. We also had to change the last hotel on our itinerary on the fly but I realize this was our fault as we told Michael that our friend was in Santa Marta while she was really was in Minca. So we changed on... read more
Dear Sonia,
thank you very much for your detailed travel report. Your comments help us a lot to provide our guests with more information during the trips. Also, thank you for your feedback on the hotels - it's a pity that the insects didn't stop bothering you. Nevertheless, it sounds like you enjoyed your time in Colombia - also glad you were able to visit your friend :)
A good coming home to you.
Thank you very much,
Michael and the Chaska Tours Team
Family Trip to Medellin/Tayrona/Cartagena · Colombia - Mar 9 - Mar 19, 2022
Our family of 5 had an awesome trip to Colombia with the help of Felipe and the arrangements we made through kimkim. Felipe made the planning process easy by suggesting an itinerary and being very responsive to changes I requested before we finalized. Alba, our guide in Medellin, made us feel like family from the moment we arrived. Diva was also terrific for our time in Santa Marta and Tayrona. Staying in historic Cartagena was fun for the kids, and Eduardo was a very informative guide. The... read more
Hi Jessica,
Thank you for taking the time to write this review, and thank you once again for traveling with your family to Colombia! It was a pleasure to be a part of your trip, and we hope you come back to Colombia soon! Sending you and your family our Best Wishes y hasta muy pronto! Best Regards, Felipe
Amazing experience! · Colombia - Apr 11 - Apr 21, 2022
We had a wonderful trip to Colombia, and working with KimKim/Chaska Tours made the planning very easy. Michael listened to all my requests, and his expertise ensured we had some really interesting experiences that I would never have known to look for when planning the trip myself. I still feel like I played a part in the planning of the trip, but I didn't have to worry about making sure everything was booked as it was all done for us. KimKim also has a wealth of resources which helped with... read more
Hello :)
Thank you very much for the kind words and your trip report. We are glad that you could enjoy the magical Colombia and had a great time! Glad you liked the hotels and tours so much.
We thank you for your trust and hope to see you again soon in Colombia.
Thanks a lot and
All the best,
Michael
Great experience! Emilce listened to all my n... · Colombia - Apr 9 - Apr 22, 2022
Great experience! Emilce listened to all my needs and surpassed all our expectations!!
Once in Colombia, the tours were fascinating and the guides even better.
Highly recommend
Lovely and Amazing pictures of a full Honeymoon in Colombia :)
It was a pleasure to assist you in this special moment and thank you for trusting in me.
Best wishes!
Emi
Unforgettable! · Colombia - Apr 6 - Apr 10, 2022
I had such an amazing time! Everything was so well organized, I didn’t have to think about anything other than showing up. Our guides were so sweet and made every effort to make sure we were okay. Michael planned an awesome trip, one I will never forget! read more
Dear Sarah. Thank you for your kind words. Great that you had a relaxing trip with your friends. Hope you collected a lot of nice moments. Thank you for the uncomplicated communication! See you hopefully very soon again here in Colombia! :)
Colombia with kimkim tours · Colombia - Mar 24 - Mar 31, 2022
Booking my tour through kimkim, made my travel to Colombia worry free. I just told them what my interest were, and they came up with a plan the suited my requests. read more
Super Jonea! We're glad you had a stress-free trip. Chaska Tours is happy that we could accompany your vacation here in Colombia. It was a pleasure to organize your activities. Thank you also in the name of your guides and drivers - everyone was happy to welcome you as our guest!
Magical experience in Colombia · Colombia - Apr 2 - Apr 11, 2022
One of the BEST, most incredible trips of my life!! Huge huge thanks to Andrea, who took such wonderful care of me, and carefully planned everything, taking into account my preferences and feedback, and was always available and in contact to help with anything. It was so much fun to meet up with Wendy as well, one of the other planners. Both Andrea and Wen were incredibly kind, and all of the guides were also phenomenal (Edgar, Johan, Roberto). I had a fantastic time in Medellín (especially... read more
Dear Ravi,
Thank you so much for your lovely and kind review. Your experience is our biggest inspiration to keep working hard for our dear travelers, people, and country. Thank you so much for taking the time to post a detailed review during your time with us. We are so grateful to be able to serve you and exceed your expectations.
You know Colombia waits for you always, we will be happy to welcome you back to our country. You make from our job, our happiness to wake up every day.
Please take care of yourself. All the best wishes,
Andrea
Our first trip to Colombia but not our last · Colombia - Mar 23 - Apr 4, 2022
We made a last minute decision to go on a trip to Colombia. We had very specific interests and goals and Michael's service made it easy to customize our itinerary. Communicating through WhatsApp was quick and efficient and all our questions and changes were answered promptly. The pre-trip information was detailed and organized. It would have been nice to see a breakdown of expenses as opposed to a lump sum payment. We have travelled extensively through Central and South America and feel... read more
Dear Lynda & James,
thank you for the detailed feedback!
We will pass this on to our guides. I'm sure they will be as happy about the kind words as we are!
It always makes us happy to hear that our guests had a great time here.
See you soon hopefully :)
Michael
Amazing trip, great planning · Colombia - Mar 1 - Mar 8, 2022
My husband and I had an amazing trip to Colombia through Chaska Tours this past month! We knew that going on our honeymoon right after the wedding would be a lot of planning stress, but Micheal took care of all the logistics. We were able to coordinate with the team to ensure that we fit everything important to us on our trip and made requests for hotels we really wanted to check out, and then they took care of all the logistics. Every drive from the airport pickup to transfers across the... read more
Dear Emily and Albert,
thank you for your kind words!
It was a pleasure to accompany you on your trip to Colombia.
Glad you had such a great honeymoon. We welcome you with open arms on your next trip through Colombia!
Only the best for your time together!
Sunny greetings
Michael on behalf of the whole Chaska Team :)
Andrea ROCKS Columbia!!! · Colombia - Mar 17 - Mar 24, 2022
I just happened upon KimKim in trying to figure out what to do on our Colombia trip.
We were randomly assigned Andrea as our KimKim Consultant and Colombia local expert.
We hit the lottery of travel agents! Having Andrea as our consultant was like having an old friend giving us all the best recommendations, everywhere we went!
Andrea arranged all the details of our trip! We had great guides and drivers in Bogota, Medellin & Cartagena. The tours were professionally organized and... read more
Dear Steven,
I do not have words to thank you so much for your generous words. Thank you so much because your experience with us inspires us to keep working hard for our country and our people.
Thank you so much for taking the time to write us about your trip. Every driver, tour guide, and person you met feels blessed and happy reading your comments.
You make our job, our happiness, and the reason we chose this career for our lives.
It was an honor for all of us to serve you.
Colombia will be waiting for you always with open arms!
Andrea
Use Michael, but consider using someone other than Chaska Tours · Colombia - Mar 16 - Mar 25, 2022
Overall, Michael was very responsive, with a diverse and exciting itinerary, and would use him again!
The company, Chaska Tours, that they used for the actual services in Colombia I would give 3.5 stars. For the money that was paid, I would have expected fewer problems.
1. Driver was not ready for pickup at first airport
2. Wrong and worse hotel during one part of the trip
3. One not so good tour guide and one average one. One excellent one and one good one.
4. Missed a flight bc of... read more
Dear Joseph and Ethel,
thank you very much for your evaluation.
I am glad that you enjoyed the trip in general!
We are sorry for the inconvenient issues. Thank you for the feedback regarding the guides and (transfer) service providers. We have a high standard for choosing our local partners and rely on this information from our travelers, so we will consider this in the future when planning trips.
Unfortunately, we have no control over unforeseen events such as the strike and flight... read more
What an amazing trip! I found kimkim through ... · Colombia - Feb 9 - Feb 18, 2022
What an amazing trip! I found kimkim through a random google search and their tour options interested me-but especially the customization. After figuring out the details with the representative I had an exciting trip to look forward to.
I visited Bogota, Pereira region, a nice hike around Corcora along with a visit to Salento, Medellin, Guatape Day trip to hike up la Piedra rock for beautiful views, Cartagena, Minca and finally Palomino over a two week period. The accommodations selected... read more
Hi Trisa,
Thank you very much for your comment, we are very happy to know that you enjoyed the experience in Colombia that we prepared together.
We will share your good comments with the guides and drivers that assisted you and we will take note of your suggestion for Guatapé's tour.
I also wanted to thank you for being such a kind traveler. It has been a pleasure for our entire team to be your hosts here. Come back soon! :)
Colombia 2022 · Colombia - Feb 16 - Feb 25, 2022
My husband and I had a wonderful trip to Colombia. We visited Bogota, Medellin, Santa Marta and Cartagena in our 9 day trip. Andrea, our local Colombian specialist was extremely resourceful and thoughtful in planning out the itinerary customizing it to our liking. We were making this trip to celebrate our 5th wedding anniversary and Andrea ensured we were treated to a surprise in every location! From upgrading us to a suite in a high end hotel, to a surprise beach picnic lunch with wine, to... read more
Dear Aishwarya,
Thank you so much for the time you took writing such lovely feedback. Everything you wrote means the world to us.
It was an honor for us to have both of you in our country. I was so happy we were able to meet.
I am so sorry about the Covid test. Every country has a different regulation; some require Antigen, PCR, or some do not; prices can vary. The information that the test was not included was mentioned in the trip plan.
Everybody says hi to both of you! We all wish you all the best. Colombia waits for both of you always with open arms,
With love,
Andrea
The best trip… · Colombia - Feb 17 - Feb 21, 2022
Dear Margoth.
We are back home 😔 after a fabulous visit to your glorious country.
I wanted to express our gratitude for your exceptionally attentive, helpful and timely help in organising the trip.
We simply loved our stay at Calanoa in the rainforest & have taken away such wonderful memories that will last a lifetime
The logistics all ran so smoothly thanks to you 🙏
Your are an absolute star ⭐️ thank you so so much.
You have two happy fans !
All the best
Adam & Lola read more
Adam and Lola Thank you!!! It was amazing to have you both in Colombia and I am very glad you enjoyed your Amazon experience! Thank you for trusting us and I hope you come back to Colombia! All my very best wishes!!! Hasta pronto, Margoth
Travel in the Time of Covid: Colombia!!! · Colombia - Jan 10 - Jan 24, 2022
Our 14 day trip to Colombia was great and we owe it all to our wonderful local specialist, Andrea.
Not only did she patiently help the 3 of us plan and customize of trip (we must have changed our plans 10 times!), she was with us (virtually) every step of the way while we visited 4 locations in this stunning country. We traveled from Bogota (loved the Gold Museum!) to the coffee region (highlight: Cocora Valley hike in the Andes to see Wax Palms) to Medellin (highlight: visiting Communalist... read more
Dear Cynthia,
Thank you so much for the time you took writing us a review and letting us know your thoughts about your trip. Your feedback is extremely important to us.
It was truly a pleasure having all of you in our country.
You all will always be welcome with open arms.
I wish you always the best,
Andrea
Outstanding and adventurous 2 weeks in Colombia · Colombia - Jan 28 - Feb 11, 2022
We thoroughly enjoyed exploring the country of Colombia. Felipe and his team planned an itinerary for us that was perfect. We had outstanding guides and drivers. In particular Diva, in Santa Marta and Jose in Medellin were excellent for learning the culture, the food, the history, and all the natural beauty that their regions had to offer. Having a professional driver throughout the country was critical to a relaxing trip. The roads are good but crowded with many different types of... read more
Hi Kimberly,
It was a pleasure having you and Glenn in Colombia, and it was great to meet you! Thank you so much for visiting our home country Colombia, and for having such an amazing attitude throughout your trip! Thank you as well for taking the time to write this review and stay in touch. We hope you come back in the near future! All my Best Wishes, Felipe
This is the first time my wife and I have used a service like KimKim and we would recommend it very highly. We told Andrea the areas that we wanted to visit and the activities that we like doing and she developed a detailed itinerary for us. This included our daily activities, local flights, transportation, hotels, etc.
We spent 20 days in Columbia and had a very active trip of multi day hiking, city tours, food tours and different excursions in various parts of Columbia. Andrea was there... read more
Mr. Dave,
Thank you so much for taking the time to write us about your experience in Colombia. It was a complete honor for us to serve you.
It was amazing that you visited destinations that are not the most touristic. Thank you for discovering and learning about Colombia in such a unique way.
Colombia waits for both of you always with open arms!
Andrea
Colombia was phenomenal! · Colombia - Jan 14 - Jan 23, 2022
Colombia was phenomenal - we had such an authentic, local experience due to the effort and care put into our trip plan by our local guide, Felipe. KimKim made it easy to communicate with updates constantly through WhatsApp while we were in the country, and catered to every need we had that popped up.
Medellin was like a tropical, Spanish-speaking San Francisco - a must see! Cartagena was an enchanting colonial Spanish town. I hope to have those wooden windowsills and white walls on a latin... read more
Hola Andrew, Thank you for your review and feedback, and it was amazing having you in Colombia! Thank you for trusting us with your trip and we hope you come back! I loved your description of Medellin as a tropical, Spanish-speaking San Francisco by the way :)!
Hasta pronto, Felipe
We have never heard of KimKim or used it befo... · Colombia - Jan 14 - Jan 23, 2022
We have never heard of KimKim or used it before, but it worked out very well. Felipe and his associate were very responsive and available at all points, checked in with us to make sure things were running tight and we’re just super helpful. We loved Medellin and our city tour there. The restaurant reservations everywhere worked well and were appropriate for what we wanted. Cartagena was more heavily touristed than we expected but our city guide Manu was great, and the hotel was very nice,... read more
Thank you for your message Martha! It was great to meet you and thank you for visiting Colombia! thank you as well for all your valuable feedback and comments and we hope you come back in the future! All my Best Wishes, Felipe
So glad we used this service! · Colombia - Dec 31 - Jan 9, 2022
So glad we used this service! COVID had really taken a lot of the fun out of planning trips since there was so much uncertainty and so many restrictions to keep track of. Rafaja's team made it so easy. We knew very little about Colombia coming in to the trip planning and Rafaja was so patient as we honed in on what we wanted and made recommendations that we never could have come up with on our own. A great example was when we went to the Pacific coast and people kept asking us how we... read more
Thank you so much for this wonderful feedback and thank you for traveling to Colombia. Wishing you all the best!
Mother-Daughter memories in Cartagena · Colombia - Jun 12 - Jun 18, 2021
My 16 year old daughter & I took a trip to Cartagena, Colombia this past summer. I was a little nervous about a trip like this with just us , but the help planning & the tips that I was given from Rafaja made the trip amazing.
Rafaja helped us arrange a walking tour of the city with our amazing guide Will, a trip to Rosario Islands, a mother-daughter photography session in our favorite part of town(Getsemani) and a fishing trip that we couldn't go on due to my food sickness. Our favorite... read more
Jamie, thank you so much for this review :) Wishing you all the best!
Family Adventure in Colombia · Colombia - Dec 26 - Jan 5, 2022
Thank you Margoth, Felipe, Martin, Juan Carlos, Jaruen, Jose, Maria, and drivers for a fantastic trip to Colombia. Thank you for sharing your beautiful country with us. Margoth put together a wonderful trip fitting in everything I asked for at a busy time of year. Our trip included Cartagena, Santa Marta, Rosario Islands, Tayrona, Minca, Medellin, Guatape, Rio Claro, Tabio, and Bogota. The guides were very passionate about their cities and taught so much about the places and culture. They... read more
Hi Nicole, thank you so much for your review and Wow… fantastic pictures! Thank you for sharing your experience and pictures with us! I will pass on your comments with Felipe, Martin, Juan Carlos, Jaruen, Jose, Maria, and drivers, and thank you for the opportunity to be a part of your family trip to Colombia :)
Attentive Planners & Detailed Planning for a Beautiful Country · Colombia - Nov 25 - Dec 11, 2021
WOW! A truly special and personalized trip to a beautiful and diverse country. From start to finish, this experience with the Colombia kimkim team made every detail easier and unique. Special thanks to Felipe, Margoth, and the whole team at Aracanto for paying attention to all my special requests, detailed questions, and connecting me to guides/excursions to fit my interests.
The kimkim team were attentive to detail and knew the logistics of each day to the minute. I felt safe, listened to,... read more
Hola Kevin,
Muchas Gracias por tu mensaje! Y nos encantó tenerte en Colombia!
It was very special to have you in our home country, and great to hear you had a great time!
Thank you for visiting us, and we look forward to welcoming you back in Colombia!
We will pass on your comments to our local guides as well.
All of my Best Wishes and stay in touch,
Felipe, the kimkim team and the Aracanto team
Colombia is amazing and Kimkim is wondeful · Colombia - Dec 24 - Jan 1, 2022
Felipe did an outstanding job working tirelessly to customize our trip to see as much as possible in 9 days. Once in Colombia, he remained in constant contact and responded immediately 24/7 to any issues that arose. We had a wonderful time with memories that will last a lifetime. read more
It was a pleasure having you in and your family in Colombia Brian! All the guides spoke highly about your family, and had a great time with your kids. Thank you for visiting our home country, and we hope you come back in the near future. My Best Wishes, Felipe
Family trip to Colombia 12/25-1/1 · Colombia - Dec 25 - Jan 1, 2022
Family of 4 (kids ages 9 and 11), 1 week in Colombia (Bogota and Cartagena), Margoth arranged an amazing trip. Everything was seamless from pickup/dropoff at the airports, to all tours with local English guides, and reservations at top restaurants. It was my eldest daughters birthday and she arranged a very special day for her with treats and birthday celebrations throughout the day. There was constant communication throughout the trip and nothing was left to chance. They even arranged a... read more
Hi Dave, thank you for visiting Colombia with your family! I am glad you had an amazing trip and it was great to be a part of your experience in Colombia! I hope you come back soon, and thank you for recommending us to other friends! Best wishes to you and tour family! Margoth
Amazing experience with Kim Kim - especially our advisor (Margoth!) and guide (Juan Manuel) · Colombia - Dec 23 - Dec 31, 2021
I want to preface this review by saying that I've traveled to almost 50 countries, so I've had my fair share of trip planners that I've worked with. Margoth has by far been the most efficient, professional, responsive, and thoughtful one I've ever encountered!
We just got back from a trip to Medellin last week. There were 8 travelers, all with different arrival and departure dates. Margoth seamlessly planned around each individual and crafted an itinerary that best fit our needs and numbers... read more
Dear Sumi,
Thank you for your kind words and comments, and it was a pleasure for all of us to meet you all and have you in Colombia. Thank you as well for taking the time to write this review, I really appreciate it. Your guide Juan Manuel had a great time with all of you and spoke highly about you. He called me today to make sure you had all arrived safely back home, and sends you his best wishes as well!
We really hope you come back to Colombia, and sending you my very Best Wishes for this year, Margoth
Good response · Colombia - Dec 2 - Dec 12, 2021
Timely resolved all issues expected during complicated travel times ( COVID ), complex trip plan and changing airlines schedules.
Where to even begin! First, I believe Margoth... · Colombia - Nov 9 - Nov 17, 2021
Where to even begin! First, I believe Margoth deserves a lot of credit for her resilience in assuring me a safe and very special experience for my first ever international trip outside of the US! Having never even left the country before, I always had major doubts in myself, but something in my gut told me to go with this..
I didn’t want to do anything really typical. I didn’t want the all-inclusive resorts with lots of other US tourists. I wanted to be plummeted into another culture and... read more
Muchas Gracias Carly!!! It was amazing having you in Colombia and being a part of your trip! It has also been a pleasure meeting you and we have truly enjoyed seeing all your videos and pictures. We hope you come back to Colombia and we send you our best wishes! Stay in touch, Margoth
In one word "EXCELANT". I would like to say... · Colombia - Oct 22 - Oct 30, 2021
In one word "EXCELANT".
I would like to say as a traveling person, the trip that we had to Colombia was more than what we expected. Other than the beautiful sites that we visited, it was organized so well that all 4 of us were very happy from all the organization that Margoth and Felipe arranged.
They took care of all the reservations for the hotels, restaurants and even they made all the flight check ins for us. We did not waste even one minute for any arrangements.
The local guides Oscar... read more
Hi Simon,
Thank you so much for your "Viva Colombia" message! And it was a pleasure having you all in Colombia! And we do hope you come back soon! We have passed on your feedback to Daniel and Oscar and all the people involved, and we all love to hear that you had a great time in our home country! thank you as well for sharing your amazing pictures with us. Bienvenidos a Colombia whenever you want to visit us, and stay in touch. Best Wishes, Margoth
An Absolutely Amazing Experience - First But Not Last Visit to Colombia · Colombia - Oct 17 - Oct 23, 2021
In Bogota, I was very pleased with my guide Mafe, as well as the driver(s), and my guide Lina for a game of Tejo.
In Medellin, I was also extremely happy with my driver Claudia and my guide Daniel, as well as my guide Flako in Communa 13.
What made the tours of both cities go so well, is that having one guide the whole visit means they know what you have done so far and have not done yet, so if/when schedules or interests change, they can be flexible without being redundant or missing... read more
Hi Todd,
It was a pleasure meeting you! And all of your guides and drivers have spoken highly about you and felt fortunate to have the chance to meet you and spend time with you in their cities. Thank you for visiting Colombia and we are very much looking forward to having you back! All our Best Wishes for now, Margoth and the Aracanto Team
Cartagena & KimKim · Colombia - Sep 11 - Sep 17, 2021
We had a great time in Cartagena, all the activities planned by Margoth were thoroughly enjoyed. She hit on the nail with all her suggestions. Caro our chef was informative and fun, can’t wait to use the recipes we practiced. Manu was the perfect guide for our Mangrove experience, and Martin was so knowledgeable and courteous. Our Rum tasting with Jesus was super fun, not to mention our coffee tasting class “bautizo”, I guess I didn’t know much about coffee ☕️, great experience.
The... read more
Hola Claudia,
Wow! Lovely pictures!
Thank you so much for your detailed review and it was a pleasure meeting you and your family!! Stay in touch y hasta pronto! Un abrazo a todos,
Margoth
Natalia was awesome! You won't regret using Kimkim for any of your travels! 5 stars · Colombia - Nov 8 - Nov 17, 2019
Natalia was awesome! I reached out to kimkim and provide details of the experience my group wanted to have in Colombia and Natalia delivered. We received a detailed itinerary of our daily activities with a background of the culture for each location and all our flights were booked. When I had any questions, Natalia was quick to respond to my text. This trip was for my birthday and on the day of my birthday Natalia and the kimkim team sent me a bottle of whisky and cake, that was very sweet and thoughtful. I will be using them for the rest of my travels based on my first experience.
Best vacation ever! · Colombia - Aug 28 - Sep 3, 2021
I visited Colombia from 8/28-9/4 and used the trip planning service kimkim and Margoth was my agent.
I planned to go with my son but he was unable to go due to work so I went solo. I did no research before I left and just knew I wanted a very active trip and made sure Margoth knew that.
Margoth suggested I visit Bogota and Medellin and did a great job of offering me different options for daily activities. I knew I wanted to hike, bike and go white water rafting and Margoth found me great... read more
Hi Neil, thank you so much for your comments and we are very happy you had a great time in Colombia! On behalf of Oscar, Pablo, and all the people involved in your trip, it was a pleasure meeting you, having you in Colombia, and assisting you during your trip. And thank you so much for your detailed comments. And we really hope you come back to Colombia soon!
Sending you all our Best Wishes,
Margoth
Fantastic family trip to Colombia · Colombia - Jul 29 - Aug 8, 2021
Margoth and team planned and delivered a fantastic family trip to Colombia. They know all the great spots, all the places to skip, and had everything planned perfectly. Knowledgeable, responsive, and dependable and delivered a great trip.
Hi Derek, thank you for your review and it has been a pleasure meeting you and your family! We are very glad you enjoyed your family trip to Colombia and we look forward to having you back.
Best wishes, Margoth
A great trip. Very professional and friendly ... · Colombia - Jul 14 - Aug 7, 2021
A great trip. Very professional and friendly guides, drivers etc. Hotels of high standard.
Can thoroughly recommend Chasko.
Was a bit wary of the online aspect of your set up but am very happy to have a had a very good experience all the way through.
Will be in touch for future travels in South and Central America.
Thank you Will for coming to Colombia. Looking very much forward receiving you again soon.
All the best,
Rafaja and the Chaska tours Team
My trip to a new foreign land was an amazing experience..... · Colombia - Apr 6 - Apr 12, 2021
My trip to a new foreign land was an amazing experience. The food, the culture, the architecture, the people and the weather were something I will always cherish and remember. Our trip was not conventional by any means. It had many changes to travelers and destinations. But through all of these, I was able to coordinate everything through Andrea and our local guides. We were here for my friend's birthday and she told me it was the birthday of a lifetime. We experienced so many beautiful... read more
Dear Mr. Edgar,
Thank you so much for your time writing us a review, we really appreciate that. We are so happy you all had an amazing time. Thank you for inspiring us to create a trip just for you. It was a pleasure to work with you.
I wish you always the best,
Andrea
Cartagena and Santa Marta, Columbia: December 2020 · Colombia - Dec 12 - Dec 19, 2020
My friend and I had such a wonderful and memorable time in Cartagena and Santa Marta. Margoth did an amazing job organizing and suggesting activities, transportation, hotels, and restaurants. Everything went so smoothly. She was even available during our stay and would check up on us. She is very knowledgeable on creating out perfect vacation. I wanted to visit Cerro Kennedy which not many tourist hike and she was able to make arrangements last minute as I was not sure what traveling would... read more
It was a pleasure helping you with your trip Sabena! And thank you once again for visiting Colombia! I am very glad you had a great time here, and enjoyed your time with Juan! All my Best Wishes to you and Layla!
Oliver was great managing the whole COVID19 s... · Colombia - Mar 12 - Mar 21, 2020
Oliver was great managing the whole COVID19 situation, ensured I had the most uptodate information so I could make an informed decision to leave as soon as i possibly could. And for that, I am incredibly grateful to his situational awareness. Even though I couldn't enjoy everything Colombia had to offer, I was well looked after with really great accommodation and itinerary options. Thank you Oliver!
Excellent Service · Colombia - Mar 11 - Mar 19, 2020
We cannot be more impressed with the exceptional service provided by Margoth @ Aracanto on our Colombia trip. We found her on kimkim.com to help us put together a 10-day itinerary. She promptly responded to our emails, eloquently answered every little query and request and gave excellent recommendations and options for every aspect of the trip. Our itinerary was unfortunately truncated by the COVID pandemic travel restrictions but we have nothing but praise for Margoth’s concern and support... read more
Hi Natasha, thank you for your review and it has been a pleasure meeting you and Ake!
And Thank You for visiting Colombia! We are very glad you enjoyed your stay in our country!
We look forward to having you back, and in the meantime please take care.
Best wishes, Margoth
Would highly recommend you put Colombia on your trip list. · Colombia - Feb 18 - Mar 10, 2020
We were soooo impressed with the trip. Everything went smoothly. All guides and drivers were early and eagerly awaiting us. ALL Colombians were so friendly to us.
We felt safe and well taken care of the whole trip. We had a pretty aggressive agenda but enjoyed discovering beautiful Columbia visiting many different regions. The trip to Chingaza was a great last minute addition and our guide Juanita was fabulous. We LOVED Medellin region and especially the commune 13 visit- our guide... read more
Awesome family trip to Colombia · Colombia - Feb 23 - Mar 2, 2020
We had an amazing family trip to Colombia thanks to Margoth and her team. We were a party of 7, including children and grandparents, and we wanted to get a taste of everything that Colombia has to offer in an 8 day trip. Already at the planning stage Margoth completely understood what we were looking for in terms of activities, culture, nature, hotels and comfort. She put together a great trip for us and we just had to click “yes” and everything was booked and organised for us. Our trip... read more
Marianne, muchas gracias! It is a pleasure meeting you and your family, and helping you with your trip! I really hope you come back to Colombia, and we wish you all the very best in the meantime! Margoth
Colombia in 17 days · Colombia - Feb 25 - Mar 12, 2020
The trip was very well planned and all the guides met or exceeded our expectations. We especially enjoyed the mountain biking and the walk in Cocora Valley. All the drivers were on time, pleasant and professional.
How Colombia captured my heart · Colombia - Mar 3 - Mar 8, 2020
Five days before flying to Colombia I found Kimkim online and was encouraged by the favourable reviews. I like that there was a form to decide if it was the best option for me within my budget. I was contacted by Natalia who made an itinerary with all the things I wanted to do; I’m grateful for them making my stay in Colombia AWESOME. I’m truly grateful for the itinerary, accomodation in fantastic locations and the BEST local guides.
My guide in Bogotá - Juan Carrillo gave me 3 wonderful... read more
Hi Bellice,
Thank you for your feedback. Your pictures are great!
I'm happy to hear that you enjoyed the guided tours and the authentic spots in Colombia.
We hope to assist you with another beautiful trip in the future.
Best wishes from Bogotá
Natalia
Two weeks in Colombia · Colombia - Nov 7 - Nov 21, 2019
This is a long overdue review of our fabulous November 2019 trip to Colombia.
Despite a prolonged wait to clear customs, we were greeted by Lina who graciously made sure we were safely transported to our destination. For the next two days she provided an energetic and welcoming introduction to Bogota. In Villa de Leyva Mauricio was a delightful guide, providing a personal and entertaining opportunity to explore area. We really enjoyed his musical background and knowledge.
Natalia... read more
Hi Candace, how are you?
Thanks so much for your kind words and I'm really happy everything met your expectations. I'll make sure to tell every single person you mentioned your comments.
Best regards,
Chio
Memorable Colombia Trip! · Colombia - Feb 15 - Feb 22, 2020
First - we will definitely use Kimkim again for future travels! Thank you for a well-planned vacation.
Secondly - Chio was responsive and helpful - nice work! Our only complaint is that everyone knew that Tayrona National Park was closed in February - apparently it's an annual thing. If we had known this from the beginning, we might have altered our itinerary. We did not get informed until January. We really loved the place we stayed outside of Tayrona Park, but the River Don Diego... read more
Hi Ellen, how are you?
Thanks for all your comments and feedback! Actually, yes. Tayrona Park closes annually but it was supposed to be only the first 15 days of the month. In theory, this didn't affect your visit until January when we got the notice that it would be the last month and that's when we did the switch. I will keep all your comments and it was my pleasure working with you and putting together this experience.
Chio
I had 3 excellent guides: Maria Alejandro Nar... · Colombia - Feb 7 - Feb 23, 2020
I had 3 excellent guides: Maria Alejandro Nariño in Bogota, Juan David Martinez in Leticia, and Mauro Hernandez Aguinago in Medellin! The Lost City of Colombia Trek guides, Juan and Checo (sp) also did an excellent job!! I hope that the friendships I established with them will continue into the future:-)
Hi Chuck! I hope you had a great return home and I'm so happy that you enjoy your time here! :)
Beautiful Colombia · Colombia - Feb 15 - Feb 23, 2020
The trip was Over expectations Everything was superb!
First of all with Chio he managed everything very well and was so patient with all questions i have asked.
In Bogota the driver Francisco and the guide Maria were very nice and they introduced me very well to the Bogota and also the whole country.
After that I went to Raquira and Villa de layva with a very good driver (but I’m sorry I forgot his name) .
Santa Marta driver Carlos was a very good driver and he did a very good job, big thanks... read more
Hi Hamad, how are you?
I'm so glad that you had a great experience during your trip and thank so much for the kind words. I'll let each and every guide know that you had a great time!
Chio
We spent a wonderful week in Colombia with st... · Colombia - Feb 8 - Feb 16, 2020
We spent a wonderful week in Colombia with stops in Cartagena, Minca (El Dorado reserve), and Mucura (Punta Faro hotel). We highly recommend Bazurto Market and National Aviary. Walking the streets of Cartagena was a joy. The many murals, buildings, people, shops, street vendors, and restaurant’s were all wonderful. I would recommend spending 2 full days and 3 nights in El Dorado with a 1 full day in Minca. Mucura was a wonderful and relaxing island. Punta Faro was amazing. The staff... read more
Hi Todd, how are you?
Thanks so much for the kind words and I'm truly happy that you had a great experience! I'll be sure to pass your comments on to the guides and would love to work with you in creating more experiences here in Colombia, there's still plenty to see!
Chio
8 days in Colombia · Colombia - Feb 9 - Feb 16, 2020
Laura and the rest of the KimKim staff were incredible and easy to work with throughout the planning phase of our trip and the trip itself. They were flexible in planning as we wanted to spend less time in the large cities and more time in the countryside. Salento was the major highlight for our trip and our guide, Christian, was a pleasure to spend two days with. We highly recommend the Cocora Valley and the surrounding towns including Filandia. Our guide, Carlos, in Medellin was... read more
Hi Weston!
Thank you so much for your kind comments, I will definitely be passing them over to my team.
I'm really happy you enjoyed Colombia!
Warm regards from Cali,
Laura
We loved Isabella and Alexjandra as well as o... · Colombia - Feb 13 - Feb 16, 2020
We loved Isabella and Alexjandra as well as our driver. They worked hard to insure that we had a good experience.
Hi Bruce, how are you?
I'm glad that you had a lovely time and liked your guides and driver, will let them know! :)
Fabulous time in Cartagena! · Colombia - Feb 4 - Feb 12, 2020
Andrea helped us put together a fabulous trip! The big component that we were concerned about was transportation, and all of our transfers were on time and completely seamless. Andrea responded in a timely manner and was very flexible in making adjustments to our trip beforehand, and while we were in Cartagena. I’m so glad that she recommended Punta Faro because it was exactly what we were looking for and was a tropical paradise. We will definitely use kimkim again to help plan the logistics and get recommendations for future trips!
Dear Alyssa,
We are extremely grateful for you have chosen us and for have chosen our country for your trip plans. It was a pleasure and an honor being part of your trip.
I wish you always the best,
Andrea
Quick and Wonderful Trip in the Colombian Andes Villages · Colombia - Jan 27 - Jan 31, 2020
Natalia was very helpful, caring, and effective in working with us to plan this adventure the Colombian Andes. Even after the trip began, she maintained contact with us to ensure that we were having a great time and that things were running smoothly. She was quick to rectify a tiny glitch in scheduling. The tour guides she arranged for us were wonderful, especially the young man in Barichara.
Dear Christopher,
I'm so happy you enjoyed the incredible Andean region of Colombia!
It was a pleasure to have you both here and I hope you enjoyed the rest of your visit in this beautiful country.
Don't hesitate to talk about Colombia around you!
I wish you the best for the future.
Warm regards from Bogotá
Natalia
Sister Trip to Colombia · Colombia - Jan 11 - Jan 20, 2020
I really enjoyed my trip to Colombia. It is now my favorite Latin American country. I was impressed with it's infrastructure, cleanliness and kindness of the people.
One of my favorite places I visited was Bogota and our guide Juan. The city was very clean and the graffiti murals were gorgeous. Going to the market and trying all the different fruits was a lot of fun. Juan was very knowledgeable and did a great job showing us around the city.
My favorite hotel was the Finca... read more
Hey Melissa,
Thank you very much for your comments. I am very glad that you had such a good time in Colombia! As I mentioned you are very welcome to send me a message whenever you are ready to begin planning your return to Colombia to explore the rest of the country!
Oliver
Cant say enough good things about this servic... · Colombia - Jan 4 - Jan 10, 2020
Cant say enough good things about this service or our interactions with Andrea. This was the first time we traveled with our adult children as a Christmas present. Lots of different personalities and interests. Andrea took time to interview me. Asked lots of questions and helped design a week with something for everyone.
We spent time in Cartagena and the Rosario Islands. Our accommodations were lovely and all our excursions well planned with terrific guides.
Thank you for all you did
Lea and Jon Austen. Charleston SC
Mrs. Lea & Mr. Jon,
Thank you so much for your beautiful words. Our main inspiration is to work for memorable experiences for each one of our travelers. Your comments are our bigger goal and the reason we work so happy every day.
Thank you so much for choosing Colombia and for choosing us in Kimkim for your memorable trip with your family, it was an honor for us to be part of it.
Memories and Greetings from Oscar, Melisa and all of our team, your review made us super happy! Thank you for... read more
Great time in Colombia! · Colombia - Dec 28 - Jan 5, 2020
I've worked with Chio from the agency and she has been really awesome.
My husband and I went to Colombia from 12/28 to 1/5/20. This was our very first time to South America and very first to Colombia. I was looking for tour guide and Kimkim.com came up in google search and I thought I'd like to try the agency. It was a such a good decision. After I contacted Kimkim, Chio got back to me within a day and she helped to plan our trip. I had very specific requirements for the types of the trips... read more
Hi Victoria!
Thanks so much for your feedback and comments. It was truly my pleasure working with you and putting together the whole experience. I'm glad that you have an amazing time and that it met your expectations!
Chio
Detailed review of our Colombia itinerary · Colombia - Dec 28 - Jan 11, 2020
Overall the trip was fantastic. There were a few things we probably would have done differently if we had more knowledge about the area. Here is our detailed review of the itinerary:
Day 1: Everything went well with the transportation from the airport to the hotel. The hotel was great. The only critique we have for the hotel is the lack of breakfast options. But the hotel was in a great location and we would stay there again.
Day 2: Awesome bike tour. We really liked our guide and... read more
Oliver,First, let me say that we enjoyed our... · Colombia - Jan 2 - Jan 12, 2020
Oliver,
First, let me say that we enjoyed our trip and have no regrets. Kimkim and you generally did an excellent job. The hotels were generally a pleasure, with a great deal of character. There were odds and ends they could do better, but we were quite happy with them. The pace we had worked out gradually before the trip was just about right. We had enough time to simply wander on our own, which we value. I think there is a tendency to try to pack in too much, and we were glad we had pushed... read more
Dear John,
Thank you very much for your very detailed comments. I am very glad that you enjoyed your time in Colombia, especially that the arrangements we made to accommodate the pace for you worked out well in general. It's great to hear that you, who has experience in fishing, enjoyed the fishing trip in Cartagena that much. I am also glad that you liked most of the hotels, even if the one in the Amazon was a bit too rustic for you (although I had sent you pictures of the rooms beforehand).
Oliver
We had a super time and felt very supported. ... · Colombia - Dec 26 - Jan 5, 2020
We had a super time and felt very supported. Chio was there for every little question I had! All the drivers, hotels and tour people were on-time and extra nice. I'm so pleased.
Hi Margie! It was my pleasure assisting you during your trip :)
Memorable Trip · Colombia - Dec 21 - Dec 31, 2019
Our 10 day trip to Colombia was a very memorable one. We weren't sure what to expect, but were pleasantly surprised. Beautiful country and people. Natalia was extremely helpful and responsive to all our questions, queries and concerns. she was connected via whats app and available for any questions during our trip. Since our trip was in December, she was even working on the 25th addressing our needs. From putting the itinerary together and catering to our specific requirements; Natalia was... read more
Dear Sharda,
Thank you so much for your feedback.
What makes me so happy is that you were surprised by the beauty of Colombia! Don't hesitate to talk about this country around you.
It was a pleasure to assist you.
All the best for the future
Regards
Natalia
Travelling in Colombia with four children · Colombia - Dec 24 - Jan 4, 2020
My husband and I travelled in Colombia with our four children (ages 11-15) and overall we very satisfied with the kimkim experience. The planning stage was fantastic-- I spoke with an agent in the US and also an agent in Colombia-- and it was very easy to come up with a specific itinerary to fit the needs and wants of my family. Our local specialist (Chio) was very responsive to my questions and requests and always responded in a timely manner.
For the most part, everyone involved in... read more
Hi Diana, how are you?
Thanks so much for your comments and once again, I apologize for that inconvenience. We were truly sorry but now happy that you had a great experience overall and make some wonderful memories!
Chio
Excellent. We really enjoyed all parts of our... · Colombia - Dec 29 - Jan 6, 2020
Excellent. We really enjoyed all parts of our trip. The tour guides were excellent and the trip was well planned and very enjoyable.
It was a pleasure meeting Omar you and thank you for trusting us with the planning of your trip to Colombia! I am very glad you had a good time with the tour guides as well! All the very best and stay in touch, Margoth
The best Colombian experience · Colombia - Dec 26 - Jan 6, 2020
Working with KimKim made my boyfriend and i’s trip that much better! Fabian was awesome, he gave every option I asked for. From seeing multiple cities and including day trips, drivers and hotels at every stop, Fabian wasn’t pushy on the itinerary and was so helpful with all my questions. He set all my nerves as ease going into the trip and allowed for my boyfriend to just enjoy Colombia and not worry about the itinerary.
Throughout the trip, Chio who replaced Fabian (as Fabian sought out a... read more
Hi Jessica, how are you?
I'm really glad that you enjoy your time in Colombia and that trip met your expectations.
It was truly Fabian and my pleasure to help you make this experience real :)
Best regards,
Chio
Kimkim does make things much easier, but it's... · Colombia - Dec 26 - Jan 3, 2020
Kimkim does make things much easier, but it's not the best option if you want to save money.
For flights and hotels, we saved more than $500 booking everything on our own.
Cartagena was great and it's the place I would have spent more time.
The guide in Medellin was awesome and explained everything we saw and asked about!
However, the guide in Bogotá was quite different. His English wasn't very good so it wasn't very easy to communicate. Perhaps this was the reason why he didn't explain... read more
Hi Hannah, how are you?
Thank you so much for your feedback and of course, we will look into what happened with the guide in Bogotá to make sure it doesn't occur again. For us is very important that our travelers feels that they enjoyed the experience fully and know they have people looking out for them!
It was my pleasure assisting you during your time in Colombia,
Chio
The trip was great and we enjoyed it · Colombia - Dec 26 - Jan 3, 2020
The trip was great and we enjoyed it.
Chio was very good all the way and was very responsive to our needs and did her best to solve any problem we had.
I have an issue, however with the team that designed the trip. Here are some points:
The transport company in Medallin was bad. Out of the three trips with them there were two problems. On the second one, they simply sent the driver with the wrong name, as a result, he ignored our sign and it caused delay.
The trip to Nuqui was good, but we... read more
Hi Jacob, how are you?
Thanks so much for your feedback and we are truly happy that you enjoyed and had a great time. I do apologize for the inconvenience you had with the transfer and rest assured we will keep in mind all your comments about Nuqui and make sure it is better communicated.
Chio
Excellent Family Adventure · Colombia - Dec 19 - Dec 31, 2019
The trip was excellent! We loved the activities and guides (especially Samuel, Diego, and Manuel). The one day that could be improved was the trip from Cartagena to the island since we did not realize the car ride would be so long and in a group bus (we would have prepared better and brought a car seat).
Hi Alexandra, thank you for your message, I'm glad you had a great time in Colombia and I hope you'll be back soon to visit other places. Colombia is a country full of wonders !
We also take into account your suggestions about parts to improve, thank you.
We used Kimkim for traveling in Colombia in N... · Colombia - Dec 2 - Dec 4, 2019
We used Kimkim for traveling in Colombia in Nov-Dec 2019. All was great! Communication, punctuality, service, transport, guides. Thanks to Natalia!
Thank you Michael! I hope you keep amazing memories of Colombia. We hope to organize another trip for you soon.
All the best to the future
Regards from Bogotá
Natalia
I recommend the Kimkim team in Colombia witho... · Colombia - Nov 14 - Nov 24, 2019
I recommend the Kimkim team in Colombia without reservations. We had a fantastic trip and I could not have asked for a better agency to work with.
In terms of the initial planning, they patiently helped me through deciding whether to go to Colombia or Peru, which areas to cover, and worked with me through my endless questions and changes. Lisa and Chio worked out an amazing itinerary for our family based on our stated interests, and changed it with only a few weeks to go when it turned out... read more
Hi Laurie, how are you?
Thanks so much for your comments! Helping you and your family with this experience was our pleasure and with Jules, we were happy to be with you every step of the way. For us is great knowing that a traveler had a great time during their holidays in beautiful Colombia and we hope you come back soon!
Chio
10 extensive days in the beautiful Colombia · Colombia - Nov 14 - Nov 22, 2019
We had a great experience planning our trip with Laura and the KimKim team.
All our drives we're nice and polite the vehicles were very clean, in all cases except once our drivers arrived on time.
Our guides were great and we got to ask them about their daily life and learn a lot more about Colombian culture. In general the tours outside the city were more comprehensive then the city tours. We especially enjoyed our in and around Valle de Cocora tour with the wonderful Mauricio, who was full... read more
Hi Chen!
Thank you for taking the time to talk about your experience with my team and I. I'm really glad you enjoyed the tours, and will definitely pass on your comments regarding Mauricio!
Warm regards from Cali,
Laura
Wonderful 10 days trip to Colombia · Colombia - Nov 14 - Nov 22, 2019
We had a wonderful 10 days trip to Colombia. From start to finish our experience with Laura in Kim Kim was perfect. She gave us plenty of options and listen to our feedback and needs and answered all very promptly and kindly.
I would highly recommend using her services.
The guides were good and I wish to particularly mention Mauricio who walked us through the Valle de Cocoa and Salento. His knowledge, energy and beautiful way made it the favourite part of our trip!!!
Hi Tal!
Thank you very much for these kind words, I'm so happy you and your family enjoyed your time in Colombia!
Kind regards from Cali,
Laura
all the arrangements were well planned and pe... · Colombia - Nov 4 - Nov 17, 2019
all the arrangements were well planned and perfectly executed
our guides in all the cities were excellent and went out of their way to accommodate our needs and wishes
all in all it was a great trip
i would recommend Kimkim and Yuliana without reservation
All of our guides were exceptional! Lina in B... · Colombia - Nov 7 - Nov 21, 2019
All of our guides were exceptional! Lina in Bogata, Mauricio in Villa de Leyva, Natalia in Pereira, Daniel in Medellin, Juan in Tayrona Park, Carolina for the cooking lesson and Ingrid in Cartagena. The guides were all very knowledgeable and obviously proud of their wonderful country.
We enjoyed all of the things we experienced. A couple of things that stood out were the visit to the coffee farm that was run by women, the visit to Bazurto market with a local that knows her way around. We... read more
Hi Minda!
I'm really happy that you enjoyed your trip and time in Colombia! For us, it was a pleasure to help you put the experience together and I'll make sure your guides know how happy you were with them!
Best regards,
Chio
Had a wonderful time on our 13 day Columbia t... · Colombia - Nov 4 - Nov 17, 2019
Had a wonderful time on our 13 day Columbia tour . Yuliana who coordinated everything was wonderful .
All our guides - Viviana in Bogota, Claudio in Amazon, Jaime in Medellin & Roberto in Cartagena were excellent & very informative.
Nafisa
A memorable trip due to amazing Colombians · Colombia - Nov 1 - Nov 9, 2019
A few comments.
Perfect Hotels ! Authentic , clean , good breakfast , very nice service. ( Bantu and Punta Faro at Isla
Mucura )
Uncomfortable feeling in transfers and overall pick ups as I did not have direct contact - until I asked for WhatsApp contact and even with that not always responded to in real time. I ended up talking to Laura once as we planned - internet communications is uncomfortable as I can’t reference back as I can with emails.
Overall all transfer were fine, as was... read more
