Kimkim Trip Reviews for Colombia

4.9
Based on 580 ratings
Read 580 verified reviews by travelers who booked their trip to Colombia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Aves de Los Amazonas
Colombia | Aug 8 - Aug 15, 2026

Nancy
Nancy B.
Chicago, IL | Reviewed on Sep 08, 2026
This is the second trip I have taken to Colombia in a year and Michael Gold of Chaska tours helped organize both. This trip was centered around birding in the Amazon region of Colombia but we enjoyed birding for a day in the high paramou area near Chingaza PNN with Hernann as our wonderful birding guide there. As soon as we landed in Leticia we were birding with our guide, Sergio Leon, who was well versed in the birds and reptiles of Los Amazonas and we were thrilled to learn from him for the... Read more

This is the second trip I have taken to Colombia in a year and Michael Gold of Chaska tours helped organize both. This trip was centered around birding in the Amazon region of Colombia but we enjoyed birding for a day in the high paramou area near Chingaza PNN with Hernann as our wonderful birding guide there. As soon as we landed in Leticia we were birding with our guide, Sergio Leon, who was well versed in the birds and reptiles of Los Amazonas and we were thrilled to learn from him for the next 5 days. Our visit to Buru Lodge was lovely and we enjoyed the delectable Amazon fusion dinner with other guests there but the highlight of our trip was traveling by boat on the Rio Amazonas ( pink and gray river dolphins observed) to Nomad Lodge and all of our experiences there. Thank you Michael Gold, Charla yours and Kimkim for arranging this spectacular birding trip for us!

Hotel Reviews
HAB Hotel
BogotĂĄ

Clean and spacious rooms. No elevator for those on 2nd floor.

Authenticity & Character
Attentive staff and great restaurant with fresh and what is billed as local food.
Location
In a great neighborhood. In my room could hear traffic of cars/ motorcycles at night.
Staff
Friendly and attentive to our needs such as take away breakfast for 5:00 am all mornings we were there.
Cleanliness & Comfort
Very clean rooms and kept up to date.
Buru Nature Hotel Amazonas
Authenticity & Character
Loved the traditional decorations and rustic rooms.
Location
In an off the beaten path near Leticia. Felt like being in the rain forest!
Staff
Very attentive to all of our needs.
Cleanliness & Comfort
Comfortable beds and clean rooms.
Nomad Lodges
Puerto NariĂąo

From the moment we arrived by boat we were captured by the beauty and friendliness of everyone involved with Nomad. We were met by the owner, Pierre, who shared the story behind Nomad and he was involved with making sure our stay was wonderful as well as educational. We ate all of our meals at Nomad and they were what I would describe as traditional and delicious. The memories of the chocolate mousse and arepas con queso linger on my tongue and mind. Our cabana was very comfortable and rustic.

Authenticity & Character
Rustic, eco- oriented, comfortable
Location
The trip down the Amazon to get to this remote lodge was one of the thrills of my life.
Staff
Very receptive to needs. Delicious traditional food, friendly and interested in learning from us.
Cleanliness & Comfort
Rustic but clean and elegant
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Sep 08, 2026

Dear Nancy,
Thank you so much for your wonderful review! It was truly a pleasure organizing another Colombia adventure for you, and I’m especially happy to hear how much you enjoyed the birding experiences with Hernann and Sergio, as well as your time in the Amazon.

Thank you again for trusting us with your second trip to Colombia. It has been a pleasure having you back, and I hope this won’t be your last adventure here. There are still plenty of birds and beautiful corners of Colombia waiting for you! 😊

Warm greetings from Colombia,
Michael & the Chaska Tours Team

I have to start tipping my hat off to Michel ...
Colombia | Aug 24 - Sep 1, 2026

Leonidas
Leonidas D.
Newark, NJ | Reviewed on Sep 02, 2026
I have to start tipping my hat off to Michel Gold who was my first contact and guided me through the compiling of our itinerary. Thanks to his knowledge we scratch off visiting Bogota because of my wife tendency to altitude sickness. He also suggested the gastronomical tour in Cartagena. Michael also provided me with a list of things I should know before going to Colombia and the pro-environmental philosophy of the agency which I found appropriate.

Our guide in Medellin, Andres...
Read more

I have to start tipping my hat off to Michel Gold who was my first contact and guided me through the compiling of our itinerary. Thanks to his knowledge we scratch off visiting Bogota because of my wife tendency to altitude sickness. He also suggested the gastronomical tour in Cartagena. Michael also provided me with a list of things I should know before going to Colombia and the pro-environmental philosophy of the agency which I found appropriate.

Our guide in Medellin, Andres Robledo young but experienced. He knows the ropes around Medellin; we when to center of the city and to the once infamous "Communa 13". The contrast of social stratus in Colombia is evident, yet the genuine friendliness was also evident wherever we went. Public servants were very professional from the police officers to the ticket vendor in the tramway. Street vendors were aggressive, but respectful.
Our driver in Medellin, Martin, master of the road. Experienced and patient, he can see problems before it happen. He gave me lots of confidence going up and down Medellin's hills. Great soccer fan of "Atletico National" verse in politics and history ( Pablo Escobar, Garcia Marquez, Social reforms...)
Our hotel in Medellin: Ecohub....it needs works. Internet was spotty at best, WIFI was good just around the lobby. We had to issues in our room. The fridge did not work and the land phone was disconnected. We reported both issues twice and they were never solved while we stayed there. Staff was helpful, but they need more people that speaks English and French. Location was great and in general the hotel was comfortable, clean and safe which is what matters, the rest can be fixed. Traffic in Medellin is crazy, there is nothing you can do about it.
Our guide in Cartagena, Luis Moron. Great energy, Luis knows Cartagena, he has many many qualifications, "Zumba and Scuba diver trainer, Chef, and tour guide." Luis knows the history of Cartagena and the best places, he was very flexible and altered our tour so we could visit Gabriel Garcia Marquez's museum, that was a plus for me that I have read everything he wrote. Cartagena is in constant "Carnaval" mode. People are joyful, simple, happy. Buy a hat as soon as you land or you will melt. What a freaking heat. I drank all the beer brands because of the heat. Luis was very patient with my wife about walking the historic streets of Cartagena with the bright sun and torching heat.
We went to a cooking class, "how to make ceviche"......it blew me away. Ceviche with Corvina fish, mango, coconut milk, and passion fruit juice. Two days later, after walking miles inside San Felipe Fortress, we had another cooking class with Luis and Leonor. Robalo fish fried in coconut milk and brown sugar, patacones, guacamole and rice also in coconut milk and tomatoes of a tree juice.
Our driver in Cartagena, Emerson, just like Martin in Medellin, patient and experienced, punctual and also great knowledge of beaches and resorts around Cartagena.
Out hotel in Cartagena, Armeria Real. Blown away by the size of our room, we get a duplex (two floor room). Super clean and comfortable. Staff, .........unpaired. Luis at the receptions, great suggestions for places to visit at night and restaurants and coffee shops. Waiters at the roof-top John and (..I forgot his name, but he has dental braces) great coctails and suggestion from their own restaurant.

Hotel Reviews
GHL Hotel ArmerĂ­a Real
Cartagena

Extraordinary. Amazing place. it is a 400 years old building converted to a hotel. Our room was a duplex, huge beds, two bathrooms. Staff, super willing to please. Luis at the front desk with great suggestions for places to visit and restaurants to eat. The waiters at the roof-top terrace great cocktails and suggestions to eat from the local restaurant. Great location, everything is willing walking distance. Really good internet speed.

Authenticity & Character
It is a colonial building with a preserved architecture. Wooden floor, red roof tiles etc...
Location
Walking distance to everything. Restaurants of all kind and levels in any direction. Check this place "lavalotu". Around the corner from the hotel. They wash your clothes by the pounds. It is like US$10.00 for 10 pounds. Service in 2 hours.
Staff
Super friendly and willing to please.
Cleanliness & Comfort
Awesome.
EcoHub Hotel Medellin
MedellĂ­n, Antioquia

Great location, room was clean and comfortable. Staff is friendly, but if you don't speak Spanish, you might struggle to get things done. I have to give them 4 stars because we had two issues that were never resolved. The mini-fridge was not working properly. The land phone was disconnected. I checked it and the power source was not there. We reported the issued twice in 4 days, it was never fixed. Also the internet was spotty. WIFY was slow and just had the right speed when you stand around the lobby not in the room. That is a deal breaker.

Authenticity & Character
It is like any other mid-level hotel.
Location
It is in a good and save neighborhood. It has indoor parking, but it it an stretch if you want to visit the city center. You would have to depend on hired transportation.
Staff
Really willing to help. Everybody specially Brayn who handles the bar at night.
Cleanliness & Comfort
Our room was clean and comfortable, but walls were thing, I could hear people's conversation next door.
Activity Reviews
MedellĂ­n Transformation Tour
MedellĂ­n Transformation Tour
MedellĂ­n

it was worth to go up to comuna 13. Year ago it was considered the most dangerous place in Medellin. Social and political will are transforming this poor neighborhood into a vibrant, proactive community that is trying to pull themselves up. Many great murals and a genuine desire of the people to erase a bad reputation. Kudos to my guide Andres Robledo for explaining to me social-dynamic of this community.

Quality of Experience
Guides, Drivers and Staff
Martin made me feel safe in this place. He is from here.
Transport
Pop-Up Dinner (Envigado)
Pop-Up Dinner (Envigado)
MedellĂ­n

The chef tried to surprise us with a Mango ceviche as an entry. It was too acid which is normal for most people in Colombia, but my wife's ulcer begged to differ. He tried something different and I will give him credit for that. This is like a blind date. The main dish was a mixed of several meat and rice. It felt like chow-main. It has too much soy sauce which surprise us because we were expecting something more Colombian. There was an avocado salad. Rich creamy avocado with shopped vegetables. Dessert was a souffle made out passion fruit. That was worth the night. I think he put some liquor in it and was amazing.

Quality of Experience
To the credit of the chef. We were tired and half full from a long day in the center of Medellin. So we were not that hungry.
Food
We were expecting a more traditional colombian dish. It felt more like chinese take out food.
Guides, Drivers and Staff
Martin, solid driver, he stayed with us since 8:30 AM to 10:00 PM. Traffic made our dinner really late.
Transport
Coffee-Culture Tour
Coffee-Culture Tour
MedellĂ­n

Amazing, a really well run farm trying to keep it environmentally correct. No pesticide, natural fertilizer. I learned so much about coffee. I drank such a good quality coffee. I saw so many birds and wild life. We even saw a capibara. The person who gives you the tour ( I am so ashamed that I do not recall his name right now) knows coffee. He starts the tour by percolating coffee in front of you. Then you drink it and he explains the flavors, aromas and effects. The he takes you for an hour up the mountain trip. You see the coffee trees, flowers, and natural resources to keep it "natural". As you walk up, you see and hear many kind of birds. They explain to you the whole process of producing coffee, from the sawing of the seeds, the grooming of the trees, the collection, and finally the roasting.

Quality of Experience
Extraordinary learning experience.
Guides, Drivers and Staff
Nothing special about driving in the mountains.
Transport
We have a good car. The road was not bumpy. Colombia has good roads.
PeĂąol Boulder & GuatapĂŠ Boat Trip
PeĂąol Boulder & GuatapĂŠ Boat Trip
MedellĂ­n

I think this is the most overrated of all the points of interest in Colombia. There are 747 steps. You need to be in shape. The view is great, but is not worth a heart attack. Vendors are aggressive and overprice everything. Food choices are not that great too. Mostly local fried fish; bass and carpe. If you like narco-tourism, then go ahead in the boat trip, the only thing worthy of it is to say later that you were close to one of the many Pablo Escobar houses in the area. It is a two hour ride from any direction to get here. The worse part is that "El Penol' is private property, you pay close to US$12.00 to get in. There is a church in town worth visiting for its architecture and wood-carved decorations.

Quality of Experience
Too much hipe, two hours ride, 5 minutes of thrill.
Food
Reduced choices, practically they forced you to between fried bass, tilapia or carpe. Ketchup was too sweet.
Guides, Drivers and Staff
My driver, Martin. Solid prudent driver.
Transport
I rode a good Renault SVU. Good for this kind of trip.
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

Rule number one: bring a hat. Rule number two: bring a bottle of water. Rule number three: bring comfortable shoes. Rule number four: try to read about the history of slavery in Colombia before you arrive in the country. My guide, Luis Moron was well versed on the colonial period of Cartagena, the revolution and current affairs of the city.

Quality of Experience
Bring a hat. It was raining heat.
Guides, Drivers and Staff
Transport
Street are leveled. Bring comfortable shoes and a bottle of water.
Streetfood Experience
Streetfood Experience
MedellĂ­n

Medellin streetfood is mostly fried or bake. Too many to mentioned here, and to many to try in one day. There are several variations of croissant bread worth to try. Bunuelos, arepas and empanadas made of corn or wheat flour worth to try alone with the street coffee. There is no bad coffee in Colombia. Everybody try their best to percolate, roast and grind the best coffee possible. You need to try their banana bread. It is fresh fresh.

Quality of Experience
Guides, Drivers and Staff
Martin, mi driver in Medellin. Four words, master of the road.
Transport
It was Renault, a brand I have never drove on before. But the vehicle was appropriate Medellin's crazy driving.
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

Cartagena's market Barzuto, is like any other third world market. Sanitary conditions are not premium. There is a chaotic traffic of people with merchandise coming and going in all directions. You need to be quick on your feet. Different sections of the market have different smells. You need to be mentally prepared for your nose to be assaulted by the smell of fresh blood, fish, pungent flames from the boiling pots with meat from animals like Capibaras and such, spices that you have never smelled before. On the other hand, you will see fruits from the Amazonian basin that you have never seen or tasted before. Great mangoes, supreme green bananas, guavas, grapes, etc. I suggest to bring a bottle of water to wash thoroughly whatever you might try to eat. Bring closed shoes. Cooking classes. New windows to new flavors and way to cook ceviche. Corvina fish dipped into coconut milk with passion fruit juice, mangos cubes, rocoto sauce, red onions, green and red peppers infused with lime juice. Robalo fish, dipped on coconut milk and brown sugar, patacones, guacamole with garlic shrimps. Rice with coconut milk and panera. Tomate juice from a very special tomato specie.

Quality of Experience
Once in a life time experience if you were not born poor in a third world country.
Food
It is a toss, you either love it or hate it.
Guides, Drivers and Staff
Emerson was a quiet, calculated, patient master of the road. He can see an accident happening 20 seconds before it does.
Transport
Agency provided a good air-condition vehicle appropriate for urban hustle.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Sep 03, 2026

Thank you so much, Leonidas, for taking the time to share such a detailed and thoughtful review. We truly appreciate your feedback, both the positive comments and the constructive points. It was a pleasure planning this trip together with you, and we’re very happy that so many of the experiences, guides and local encounters left such a strong impression. Thank you again for choosing us to organize your journey through Colombia. Wishing you and your wife all the best!

All the best,
Michael & The Chaska Tours Team

Booking was easy and my tour guide was full o...
Colombia | Aug 18 - Aug 26, 2026

B
Brandon S.
Atlanta, GA | Reviewed on Aug 30, 2026
Booking was easy and my tour guide was full of knowledge which I enjoyed Read more

Booking was easy and my tour guide was full of knowledge which I enjoyed

Hotel Review
The Click Clack Hotel MedellĂ­n
MedellĂ­n

All the people working there are real friendly and will help you with anything you need

Authenticity & Character
Eating outside
Location
It was walking distance to lots of places
Staff
All very friendly
Cleanliness & Comfort
Activity Review
MedellĂ­n Day Tour
MedellĂ­n Day Tour
MedellĂ­n

My first solo trip out of the US and it was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Sep 02, 2026

Hi Brandon,
Thank you very much for your review! I’m really happy to hear that you enjoyed your first solo trip outside the US and had such a positive experience in Medellín. It was a pleasure helping with your trip, and I hope we can welcome you back to Colombia again in the future!
Best,
Michael & The Chaska Tours Team

Guide for our coffee tour to Finca ParaĂ­so wa...
Colombia | Aug 1 - Aug 12, 2026

T
THOMAS K.
Dallas, TX | Reviewed on Aug 19, 2026
Guide for our coffee tour to Finca ParaĂ­so was very pleasant, but not knowledgeable. Read more

Guide for our coffee tour to Finca ParaĂ­so was very pleasant, but not knowledgeable.

Hotel Reviews
Hotel Kartaxa Cartagena
Cartagena

First room was bad since the bed literally fell apart THEN OUR ROOM WAS CHANGED EXCELLENT

Authenticity & Character
Wonderful
Location
Right in the center of entertainment
Staff
Very professional
Cleanliness & Comfort
Excellent
Hilton Garden Inn Santa Marta
Santa Marta

Excellent ITS A HILTON

Authenticity & Character
Truly attentive
Location
It’s a Hilton
Staff
Excellent and courteous
Cleanliness & Comfort
Very elean
Rancho San Antonio

The ranch style was very remote. Although it had a small pool with hot tub, they didn’t provide drinking water, air conditioning, or any meals beyond breakfast. Service was on existent. WE ARRIVED AT NIGHT AND TOLD WE HAD TO WALK ALONG A DARK ROCK ROAD WITH A FLASHLIGHT TO GET TO A STORE TO BUY WATER AND A SANDWICH. AND THEN WE HAD TO WALK BACK . SUPER UNCOMFORTABLE WE STAYED ONE NIGHT AND LEFT THE NEXT DAY TO ANOTHER HOTEL IN SALENTO. WE HAD BOOKED FOR THREE NIGHTS WE WOULD KINDLY APPRECIATE A REFUND FOR THE TWO NIGHTS!

Authenticity & Character
Some food service and ceiling fan and or air conditioning
Location
Remote country
Staff
Jeff as pleasant
Cleanliness & Comfort
Learn the lodging business
HAB Hotel
BogotĂĄ

Food was very mediocre

Authenticity & Character
Pleasant
Location
Ok
Staff
Very attentive
Cleanliness & Comfort
Ok
ESTELAR Calle 100 Hotel

Room was small but clean

Authenticity & Character
Ok
Location
Busy street below
Staff
Lethargic
Cleanliness & Comfort
Staff didn’t try very hard
Activity Reviews
Santa Marta City Tour
Santa Marta City Tour
Colombia

Loved it

Quality of Experience
Very cool
Guides, Drivers and Staff
Excellent
Transport
Great
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

Wonderful to see first hand how the fishermen survive

Quality of Experience
Humbling experience
Guides, Drivers and Staff
Wonderful experience and we who have it so good must appreciate our fellow human beings
Transport
Great
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Sofia was extremely knowledgeable and so kind

Quality of Experience
The best
Guides, Drivers and Staff
Very great
Transport
Great
Hike Tayrona National Park
Hike Tayrona National Park
Colombia

Wow!

Quality of Experience
Eduardo was extremely courteous and professional
Guides, Drivers and Staff
Eduardo and our driver really took care
Transport
Very good
Charming Villages and Special Coffees
Charming Villages and Special Coffees
Colombia

Wonderful family owned coffee farm

Quality of Experience
Family had a great story and made our experience one to remember forever
Food
One of best meals of our trip
Guides, Drivers and Staff
I would highly recommend
Transport
Great hillside views
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

Wonderful view

Quality of Experience
Great tour guide
Guides, Drivers and Staff
Great knowledge
Transport
Excellent driving
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia

Best

Quality of Experience
Amazing
Guides, Drivers and Staff
Best
Transport
Excellent driver
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
BogotĂĄ

Diana and driver were super knowledgeable and very professional

Quality of Experience
Grand experience
Guides, Drivers and Staff
Ok
Transport
Excellent
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Aug 20, 2026
Dear Thomas,
Thank you very much for taking the time to share such detailed feedback about your trip. I’m very happy to hear that you enjoyed so many of the experiences throughout Colombia, especially the tours in Bogotá, the Coffee Region, Santa Marta, Tayrona, and Cartagena. It is also wonderful to hear your kind words about several of our guides and drivers.
At the same time, I’m very sorry that your stay at Rancho San Antonio did not meet your expectations. This is certainly not the... Read more

Dear Thomas,
Thank you very much for taking the time to share such detailed feedback about your trip. I’m very happy to hear that you enjoyed so many of the experiences throughout Colombia, especially the tours in Bogotá, the Coffee Region, Santa Marta, Tayrona, and Cartagena. It is also wonderful to hear your kind words about several of our guides and drivers.

At the same time, I’m very sorry that your stay at Rancho San Antonio did not meet your expectations. This is certainly not the level of comfort and service we want our travelers to experience, and I completely understand why the situation was frustrating. We have generally had very positive experiences with the hotel in the past, so I’m especially sorry that this was unfortunately not the case during your stay.

Despite this, I’m glad that Colombia left you with many memorable experiences and that you especially enjoyed the people, landscapes, and local encounters along the way.

Thank you again for traveling with us and for sharing your experience so openly.

Warm regards from Colombia,
Michael & the Chaska Tours Team

Amazing experience, would book again
Colombia | Jul 22 - Jul 28, 2026

Chante
Chante R.
Chicago, IL | Reviewed on Aug 01, 2026
Michael was a great specialist and maintained excellent communication with us before and during the trip. Nancy was our guide in Colombia and is absolutely amazing! We learned so much from her and she was always attentive to us and went above and beyond. We even see her as a friend now. Read more

Michael was a great specialist and maintained excellent communication with us before and during the trip.

Nancy was our guide in Colombia and is absolutely amazing! We learned so much from her and she was always attentive to us and went above and beyond. We even see her as a friend now.

Hotel Reviews
Hotel San Pedro de Majagua
Isla Grande

Excellent rooms and customer service. We enjoyed the beach a lot and the food was good but be prepared to spend money if you are staying various days because the meals aren’t cheap and it adds up. We also wish they had some type of nightly entertainment for guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel ArmerĂ­a Real
Cartagena

Hotel is in Getsemani so you are able to walk to a lot of places. There is a pool on the rooftop that has a bar and restaurant with excellent (but pricey) food. Breakfast was included but was just ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Aug 03, 2026

Hi Chante,
Thank you so much for your kind words! It was a real pleasure helping you plan your trip, and I'm happy to hear that you had such a wonderful experience. I'm especially happy that you enjoyed your time with Nancy - I'll be sure to pass along your lovely feedback to her. She'll be thrilled to hear it! Thank you again for your review, and I hope we have the opportunity to welcome you back to Colombia someday.
Warm regards,
Michael & The Chaska Tours Team

Colombia
Colombia | Jul 1 - Jul 18, 2026

T
Theodora B.
Athens, Greece | Reviewed on Jul 20, 2026
Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers were on the highest level.
Michael and the pepole of Chaska Tours have made a complicated trip to look easy, safe and enjoyable.
We felt that someone was watching us all the time without intervening our privacy which was very much appreciated.
Kimkim will be in... Read more

Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers were on the highest level.
Michael and the pepole of Chaska Tours have made a complicated trip to look easy, safe and enjoyable.
We felt that someone was watching us all the time without intervening our privacy which was very much appreciated.

Kimkim will be in the top of our priorities when booking other destinations
All the best !
H&D

Hotel Reviews
HAB Hotel
BogotĂĄ

Wow !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Plazuela
Popayan

Clean, nice vibes, good location, perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mirador del Cocora
Salento

Brilliant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosques del Saman Alcala
Alcala - Filandia

We were alone in the finca with the security guide. The Coca-Cola that they served us 2 open bottles that was 3 months expired ( foto available) . Then they brought another one and asked us " is expiring November 2026 is ok?" ( but the cap of the Coca-Cola was from a beer. This was also then served open. Apart from that staff was excellent

Authenticity & Character
Location
Too far from anywhere. Difficult road. Nothing to do.
Staff
Cleanliness & Comfort
Sites
Medellin

6 stars

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel ArmerĂ­a Real
Cartagena

We had a problem with a taxi driver that he overcharged us. Staff was not willing ( actually refused) to help, or even check the taxi plates of the vehicle from the security cameras despite our and Chaska driver persistance. Otherwise ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Muisca
BogotĂĄ

close to historic centre Very friendly staff Small room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Magdalena Strait and the town of Obando
Magdalena Strait and the town of Obando
San AgustĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour in Popayan
City Tour in Popayan
PopayĂĄn
Quality of Experience
Guides, Drivers and Staff
Transport
Archaeological Park Idolos & Piedras + Mortino Waterfall
Archaeological Park Idolos & Piedras + Mortino Waterfall
San AgustĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Diving Adventure in the Rosario Islands (Haris & Theodora)
Diving Adventure in the Rosario Islands (Haris & Theodora)
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
PeĂąol Boulder & GuatapĂŠ Boat Trip
PeĂąol Boulder & GuatapĂŠ Boat Trip
MedellĂ­n
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the San AgustĂ­n Archaeological Park
Visit the San AgustĂ­n Archaeological Park
San AgustĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Indigenous Market in Silvia
Indigenous Market in Silvia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
The Process of Coffee
The Process of Coffee
AlcalĂĄ
Quality of Experience
Guides, Drivers and Staff
Transport
MedellĂ­n Transformation Tour (Public Transportation)
MedellĂ­n Transformation Tour (Public Transportation)
MedellĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
BogotĂĄ
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Jul 23, 2026
Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San AgustĂ­n. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL...
Read more

Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San AgustĂ­n. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL ArmerĂ­a Real and Bosques del SamĂĄn so we can help ensure future travelers have an even better experience. Thank you once again for placing your trust in us. We hope Colombia has left you with many wonderful memories, and we'd be delighted to welcome you back someday.

Warmest regards to both of you, and all the very best!
Michael & The Chaska Tours Team

Margoth was amazing. Responsive, informative,...
Colombia | Jun 26 - Jul 4, 2026

J
Jeffrey W.
Ashburn, VA | Reviewed on Jul 13, 2026
Margoth was amazing. Responsive, informative, always pleasant, extremely informative. She was there the whole time we planned and throughout the whole trip. Constant contact and there to handle any questions. I recommend her and her company without any reservation. I’ve never worked with anyone better. Read more

Margoth was amazing. Responsive, informative, always pleasant, extremely informative. She was there the whole time we planned and throughout the whole trip. Constant contact and there to handle any questions. I recommend her and her company without any reservation. I’ve never worked with anyone better.

Hotel Reviews
Hotel Las Islas
BarĂş

Amazing treehouse. Very well appointed rooms. Beautiful surroundings!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capellan de Getsemani
Cartagena de Indias

Very beautiful. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faranda Collection Medellin
Medellin

Comfortable, great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia

Professional ride back to the airport

Quality of Experience
Guides, Drivers and Staff
Transport
Departure from the Islands (Hotel Las Islas)
Departure from the Islands (Hotel Las Islas)
Isla BarĂş
Quality of Experience
Guides, Drivers and Staff
Transport
Day at the Islands - Hotel Las Islas!
Day at the Islands - Hotel Las Islas!
Isla BarĂş

Amazing boat ride in!

Quality of Experience
Guides, Drivers and Staff
Transport
Chorro Campana Hike
Chorro Campana Hike
MedellĂ­n

A highlight of the trip. Amazing hike. So beautiful. And the waterfall was just incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Biking in the Andes
Biking in the Andes
MedellĂ­n

Perfect combination of biking, sites, and history.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of MedellĂ­n City Tour Highlights (with Comuna 13)
The Best of MedellĂ­n City Tour Highlights (with Comuna 13)
Colombia

Terrific tour including history and sights.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia

Terrific mix of history and locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jul 13, 2026

Hi Jeff and Cindy,

Thank you so much for your kind words and for taking the time to share such a wonderful review.

It was truly a pleasure helping you and Cindy plan your trip to Colombia, and our entire team is so happy to know that you enjoyed your time here.

We truly appreciate your trust, your recommendation, and your valuable feedback.

Sending you and Cindy our very best wishes, and we hope to welcome you back to Colombia again in the future!

Warm regards,
Margoth

Highlights of Colombia
Colombia | Jul 2 - Jul 11, 2026

A
Ann M.
Chicago, IL | Reviewed on Jul 12, 2026
This is the first time we used Kim Kim and would use them again. Jose Luis, Anderson and Eddie were the best tour guides in all of Colombia. The drivers were also great, arriving on time and staying close by so after our tours we would be ready for our next adventure. In Bogota we saw the Boltero museum, Gold Museum , Salt Cathedral and the City Center , all were interesting and would recommend when visiting Bogota. While traveling through Medellin we saw Communa 13, Flower Tour, Coffee Tour... Read more

This is the first time we used Kim Kim and would use them again. Jose Luis, Anderson and Eddie were the best tour guides in all of Colombia. The drivers were also great, arriving on time and staying close by so after our tours we would be ready for our next adventure. In Bogota we saw the Boltero museum, Gold Museum , Salt Cathedral and the City Center , all were interesting and would recommend when visiting Bogota. While traveling through Medellin we saw Communa 13, Flower Tour, Coffee Tour and the Lake Overlook/rock hike, it was great. Each experience was vastly different from the others and we all enjoyed of Medellin. We ended our trip in Cartagena with a food tour which was delicious. We went to the beach sunset drumming ritual which we all chose as one of our favorite experiences . Our last morning we did the city tour including the castle which was a great way to end our trip. I appreciated all the hotels chosen for us, they were clean, safe and had breakfast included in our stay. There were a couple of times I had to communicate with the trip organizers via WhatsApp and they were quick to respond. We needed two in country flights arranged for us and the boarding passes were sent to us and it was well organized. Michael and his team were attentive to all details which was appreciated. I could not have planned a trip like this on my own, their expertise was invaluable.

Hotel Reviews
Isla del Pirata Hotel
Rosario Island - Cartagena

A few things you need to know before heading to the island. 1. If you are staying there you arrive at 9 in the morning and can’t get into your room until 3. 2. They cut off power for 2-3 hours every day in the afternoon. 3. They have a big menu but quite a few items are not available. 4. The trip back in the afternoon was rough seas and many people on our boat were vomiting. 5. DO NOT spend the money on the snorkel trip, some fish, dead coral, very underwhelming . Snorkel around the island, we saw some cool stuff though the coral was not good. 6. There is no AC so if you need a break from the heat just know this ahead of time. As an aside my husband and I both had some GI upset that sidelined us for 12 hours. Our group would have chosen and extra day in Cartagena rather than this excursion. I will say the people/employees of the island were nice and attentive to their guests. The area was clean as could be as there are limitations to cleaning on a small island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ESTELAR La Fontana Hotel
BogotĂĄ
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Jul 14, 2026
Dear Ann,
Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means a lot to me and the entire team. I was especially happy to read that you enjoyed the different regions of Colombia and that each destination offered such unique experiences. Your kind words about our guides and drivers, and the organization of the trip will certainly be shared with everyone involved. They will be delighted to know they helped make your journey so memorable. I was...
Read more

Dear Ann,
Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means a lot to me and the entire team. I was especially happy to read that you enjoyed the different regions of Colombia and that each destination offered such unique experiences. Your kind words about our guides and drivers, and the organization of the trip will certainly be shared with everyone involved. They will be delighted to know they helped make your journey so memorable. I was also sorry to hear that Isla del Pirata did not fully meet your expectations, especially since it had been recommended to you by your friend. I really appreciate your feedback on it. It was a real pleasure planning this journey with you, and I hope Colombia has left you with many wonderful memories. If you ever decide to return, there are still so many incredible places waiting to be discovered.
Thank you again, and I wish you and your family all the best!
Warm regards,
Michael & The Chaska Tours Team

Highly recommend- Medellin, Santa Marta, & Cartagena for family of 12
Colombia | Jun 20 - Jun 28, 2026

R
Rachael S.
Hoboken, NJ | Reviewed on Jun 29, 2026
Margarita provided excellent assistance throughout the trip, beginning with the planning of the trip. She listened to our needs and planned a wonderful itinerary that accommodated a family of 12 ranging from 4 years old to 85 years old. Margarita, Oscar, and Wendy were all responsive during our trip. We just absolutely loved everything. The tours, hotels, and food were all wonderful; thank you! Juan Camillo, our guide in Medellin, was especially worth noting as we really bonded with him... Read more

Margarita provided excellent assistance throughout the trip, beginning with the planning of the trip. She listened to our needs and planned a wonderful itinerary that accommodated a family of 12 ranging from 4 years old to 85 years old. Margarita, Oscar, and Wendy were all responsive during our trip. We just absolutely loved everything. The tours, hotels, and food were all wonderful; thank you! Juan Camillo, our guide in Medellin, was especially worth noting as we really bonded with him and wished he could have remained with us throughout the duration of our full trip. We stayed in Medellin (Wake Bio,) Santa Marta (Naio,) and Cartagena (Sofitel.) Highly recommend! Locals were all kind and thanking us for visiting as American tourists. We felt safe throughout the entirety of our trip.

Hotel Reviews
Sofitel Legend Santa Clara Cartagena
Cartagena

Super nice and fancy! Our room wasn't huge here but it was a very nice and high end resort. Food and drinks were great. Pool was awesome! Staff was on top of everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NAIO

Stay here! It was on the beach. We have the playa beachfront rooms. It was a very nicely sized room. Lighting was dim but it was fine. The hot/cold on the shower, if I recall correctly, seemed opposite of 'normal' for us so we took a cold shower the 1st day but figured it out. There were 3 nice pools. We didn't go in ocean because it was very choppy and my 4 y/o couldn't even stand in ankle-deep water without being knocked over by waves. But, it was a cool vibe to have the beach there and overlook it from the pool. Plus, we didn't have to worry about sand everywhere ha! Food/drinks were good! We got 90 min massages- very good. They're in an open hut in the jungle so if others are getting massages in neighboring huts, you may not have the privacy you are used to. I went in the morning and was the only person there but others in my family (group of 12) went in the afternoon and could see eachother so that could be a bit uncomfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wake BioHotel
MedellĂ­n

Stay here! We had a 2 bed, 3 bath, living room/kitchen suite on 8th floor. It was great. I also appreciated that the 1 day I did have housekeeping come in (I generally keep do not disturb on my door at all hotels and only get towels/toilet paper delivered) they did not mess up my stuff! They didn't reorganize any of my belongings which was MUCH appreciated and generally why I don't have anyone come clean my room during hotel stays! Food/drinks were good. Pool was small but we didn't even have an opportunity to use it due to touring so it didn't matter.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Knowing Cartagena to the Rhythm of Salsa
Knowing Cartagena to the Rhythm of Salsa
Cartagena

Everyone enjoyed this! None of us left as salsa experts but we thoroughly enjoyed the class and it was private so was not embarrassing to dance in front of anyone!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Comuna 13, MedellĂ­n's Public Transformation & Local Flavors
Exploring Comuna 13, MedellĂ­n's Public Transformation & Local Flavors
MedellĂ­n

Must add for Medellin cultural experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
MedellĂ­n Treasures: Gardens, Art, and Heritage Tour
MedellĂ­n Treasures: Gardens, Art, and Heritage Tour
Colombia

Juan Camilo was very knowledgeable and accommodating to our full group!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drum Safari - Sounds of Cartagena
Drum Safari - Sounds of Cartagena
Cartagena

Fun stop- definitely add! Good experience for our full family of 12 ranging from 4-85.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Arvi Park by Cable Car
Exploring Arvi Park by Cable Car
MedellĂ­n

Fun way to start our Medellin adventures getting out to enjoy and see the city!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands by Private Boat
Enjoy the Beaches and Coral Reefs of the Rosario Islands by Private Boat
Colombia

Super cool trip highlight for our group. Nice boat, skilled driver. Thoroughly enjoyed by all!

Food
Guides, Drivers and Staff
Transport
Navigating Nature: Discover the Mangroves of La Boquilla
Navigating Nature: Discover the Mangroves of La Boquilla
Cartagena

Fun way to start the day in a canoe enjoying the mangroves!

Quality of Experience
Guides, Drivers and Staff
Transport
Free day In Tayrona
Free day In Tayrona
Colombia

Much needed day of rest at the beautiful Naio Hotel!

Quality of Experience
Guides, Drivers and Staff
Transport
Colombian Flavors for Everyone: A Fun Arepa & Empanada Workshop
Colombian Flavors for Everyone: A Fun Arepa & Empanada Workshop
Colombia

Highlight in Medellin for our family. Chef/owner was wonderful and our family really enjoyed this. Nice, private homestead with ample space. Comfortable and food was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fruit Tasting & Picnic in Medellín’s Botanical Garden
Fruit Tasting & Picnic in Medellín’s Botanical Garden
Colombia

Nice time enjoying this with Juan Camilo before our departure! Casual time in gardens enjoying some fruit and chatting about our past few days together!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Jul 08, 2026
Dear Rachael, Thank you so much for your incredibly kind and thoughtful review. It was truly a pleasure to help create this special journey for your family of 12, and we are so happy to know that everyone, from 4 to 85 years old, had such a wonderful time in Colombia. Thank you especially for your lovely words about Margarita, Oscar, Juan Camilo. We will absolutely share your comments with the team. It means so much to us to hear that you enjoyed the hotels, tours, food, and experiences,... Read more

Dear Rachael,

Thank you so much for your incredibly kind and thoughtful review. It was truly a pleasure to help create this special journey for your family of 12, and we are so happy to know that everyone, from 4 to 85 years old, had such a wonderful time in Colombia.

Thank you especially for your lovely words about Margarita, Oscar, Juan Camilo. We will absolutely share your comments with the team.

It means so much to us to hear that you enjoyed the hotels, tours, food, and experiences, and especially that you felt safe and warmly welcomed throughout your journey.

Thank you again for trusting us with your family trip.
We send a big hug to all 12 of you and hope to welcome you back to Colombia one day!

Warmly,
The Colombian Trip Team

Our family of 12 very different personalities...
Colombia | Jun 20 - Jun 28, 2026

T
Tiffany F.
Ashburn, VA | Reviewed on Jun 29, 2026

Our family of 12 very different personalities and ages all loved our trip. Margarita and Oscar supported us through every moment, and ensured we had a wonderful time. Each day was thoughtfully planned, and executed perfectly!

Local specialist: Wendy Romero

A fabulous week for my young family in Colombia
Colombia | Jun 17 - Jun 24, 2026

Evelyn
Evelyn E.
Chestertown, MD | Reviewed on Jun 26, 2026
My family of five (kids ages: 10, 7, 4) spent a wonderful 8 days in Colombia exploring three different regions. All of our guides were helpful, flexible, warm, and highly informed. In Bogota, our guide Jose Luis picked us up from the airport to accompany us to our hotel the first night which was maybe not necessary but helped us feel truly cared for as we set foot in the country for the first time. Our day in Bogota was well paced and fun and Jose Luis made sure we had information to plan... Read more

My family of five (kids ages: 10, 7, 4) spent a wonderful 8 days in Colombia exploring three different regions.

All of our guides were helpful, flexible, warm, and highly informed. In Bogota, our guide Jose Luis picked us up from the airport to accompany us to our hotel the first night which was maybe not necessary but helped us feel truly cared for as we set foot in the country for the first time. Our day in Bogota was well paced and fun and Jose Luis made sure we had information to plan appropriately for the day with the kids.

In the Amazon region, we are indebted to the leadership of our guide Sergio who picked us up at the Leticia airport and stayed with us for four days in the Amazon region at three different lodges. We saw lots of animals, met with the local community, and had plenty of time to rest and refuel built into the itinerary. We never had to worry about what was happening next.

We appreciated the enthusiasm of our guide Edy in Cartagena. The drumming workshop with the Kilele Son community music school was a highlight of the trip for sure.

Being there during the World Cup was a happy accident but we enjoyed joining in on the excitement as Colombia advanced over Uzbekistan and DRC.

Hotel Reviews
Hotel Casa Tere
Cartagena

Really nice spot in Getsmani with delicious breakfast. We loved having a little luxury (and air conditioning) at the end of a trip that was occasionally rustic. The rooftop pool was a huge hit with our family - perfect depth so all family members could safely play and a great way to cool off in hot, hot Cartagena.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maloka NapĂź
Puerto Narino

We loved staying at this hotel in Puerto Narino. The family here took great care of us, served amazing food, and my kids loved playing with the girls who live here.

Authenticity & Character
Location
Close to the port. Beautiful location.
Staff
Cleanliness & Comfort
Reserva Natural Marasha
Puerto AlegrĂ­a

This was our favorite stay of the trip. Beautiful location, delicious food, freedom to enjoy the lodge grounds, hammocks for lounging, and we got to see lots of animals here. My kids will be talking about Pepe the scarlet macaw for years to come.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reserva Natural Tanimboca
Leticia - Amazonas

We stayed in the beautiful treehouse lodge here. It was stunning and really enveloped us in nature. Because we were traveling with young kids and the treehouse was located ~1km from the lodge on a jungle path, we may not opt to stay in this treehouse again since the remoteness did not allow us to bring all of our luggage (we kept most of our things locked up at the central lodge) and required a guide to escort us in and out due to the distance and terrain. (This being an equatorial country so it gets dark early at night all year.)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Muisca
BogotĂĄ

Breakfast on the rooftop overlooking the city was so special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Jun 30, 2026

Dear Evelyn & Family,
Thank you so much for taking the time to write such a thoughtful review. It was a pleasure helping your family plan this adventure, and I’m delighted to hear that you enjoyed the diversity of Colombia. It’s wonderful to know that your guides helped make your experience so memorable. Those are exactly the kinds of memories we hope families take home with them.
It was a pleasure having your family here in Colombia, and we hope to welcome you back one day to discover even more of this beautiful country.
Warm regards,
Michael & The Chaska Tours Team

I look forward to using KimKim again!
Colombia | May 5 - May 14, 2026

Melisa
Melisa M.
Seattle, WA | Reviewed on May 15, 2026
This was a fantastic trip from start to finish. Kimkim took care of all the logistics of planning a trip so I could really enjoy my vacation and be in the moment. I felt fully supported throughout the process and all my questions were answered promptly before and during the trip . The hotels, restaurants, excursions & guides recommended to us were all top notch. Read more

This was a fantastic trip from start to finish. Kimkim took care of all the logistics of planning a trip so I could really enjoy my vacation and be in the moment. I felt fully supported throughout the process and all my questions were answered promptly before and during the trip . The hotels, restaurants, excursions & guides recommended to us were all top notch.

Hotel Reviews
Sofitel Baru Calablanca
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capellan de Getsemani
Cartagena de Indias
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faranda Collection Medellin
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Departure from Baru (Hotel Sofitel BarĂş Cartagena)
Departure from Baru (Hotel Sofitel BarĂş Cartagena)
Isla BarĂş
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Baru (Hotel Sofitel BarĂş Cartagena)
Day at Baru (Hotel Sofitel BarĂş Cartagena)
Isla BarĂş
Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to Baru (Hotel Sofitel BarĂş Cartagena)
Arrival to Baru (Hotel Sofitel BarĂş Cartagena)
Isla BarĂş

Arriving by boat straight to the hotel was a great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day in Cartagena
Free Day in Cartagena
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Short Ceviche Class
Short Ceviche Class
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour of Cartagena Highlights (Old City)
Walking Tour of Cartagena Highlights (Old City)
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
El Retiro Hike
El Retiro Hike
MedellĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Guatape and El PeĂąol
Guatape and El PeĂąol
Colombia

The only thing I would change is for travelers who can get the climb up Guatape relatively quickly, is to leave the area soon after so you can spend more time in the beautiful little town that follows it.

Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of MedellĂ­n Highlights (with Local Market and Comuna 13)
City Tour of MedellĂ­n Highlights (with Local Market and Comuna 13)
MedellĂ­n
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on May 15, 2026

Hi Melisa,

Thank you very much for your kind words and for taking the time to share your experience. It truly means so much to hear that you felt supported throughout the entire planning process and were able to fully relax and enjoy your vacation.

We are so happy to know you enjoyed the hotels, restaurants, excursions, and guides, and it was truly a pleasure helping you plan your trip to Colombia. Sending you our very best wishes, and we would be absolutely delighted to help you plan another adventure in the future.

Warm regards,
Felipe

Meticulous, Flexible and Fabulous!
Colombia | Apr 22 - May 9, 2026

S
Sandy P.
Canada | Reviewed on May 14, 2026
We recently decided to tour Columbia before a family wedding in Cartagena, and after reviewing the itineraries and ratings of 5 tour companies (including one recommended by the wedding planner), we decided to use KimKim and Chaska Tours. Wow what a good decision. I have never experienced the level of professionalism, attention to detail, flexibility and responsiveness in a tour company like Michael provided us. I revised our itinerary multiple times, and frankly communicated anything that I... Read more

We recently decided to tour Columbia before a family wedding in Cartagena, and after reviewing the itineraries and ratings of 5 tour companies (including one recommended by the wedding planner), we decided to use KimKim and Chaska Tours. Wow what a good decision. I have never experienced the level of professionalism, attention to detail, flexibility and responsiveness in a tour company like Michael provided us. I revised our itinerary multiple times, and frankly communicated anything that I needed with him, and he would always respond within the hour and have a thorough response for me shortly after. The tour guides at each location were knowledgeable, patient and fabulous, and the hotels were amazing...overall, the tour exceeded our expectations. Thank you Michael for everything you did to ensure our trip was thoroughly enjoyable. I would not hesitate booking with KimKim at all ... less stress and more enjoyment guaranteed.

Activity Reviews
Filandia, Salento and Valle del Cocora
Filandia, Salento and Valle del Cocora
Colombia

Wow...what an amazing experience. Our tour guide was soooo knowledgeable about all kinds of things and was patient and thorough. He provided us with information on the flora, fauna, history...really enjoyable and informative. I would definitely recommend him.

Quality of Experience
Guides, Drivers and Staff
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Sofia our tour guide in Cartagena was good, but we found her to less informed/knowledgeable than the other tour guides we experienced on this trip. She provided basic information but we found that she did not freely share information unless asked. Additionally, given how hot it was that day, we asked her to provide some breaks during the 3 hour tour, and instead of taking us to air conditioned locations, we simply stopped at various places along the street in the stifling heat so we really could not cool off. The home she took us to for the "ice cream" stop was quite dirty and the washrooms not acceptable. Overall we did not find this tour worthwhile.

Quality of Experience
Guides, Drivers and Staff
Bogota Highlights Tour
Bogota Highlights Tour
BogotĂĄ

Mayelline, our Bogota Tour Guide was awesome! She was very knowledgeable and made the tour very interesting and informative for us. We highly recommend her.

Quality of Experience
Guides, Drivers and Staff
Coffee Farm Tour in Finca Buenos Aires
Coffee Farm Tour in Finca Buenos Aires
Salento

The tour coordination was not well planned as we were picked up from the airport by a driver who could not speak english at all and even though we explained that we were hungry, he communicated that there would be food on the farm. We asked it we could stop along the way to pick some snacks up and he did not. We were told that they would be selling typical Colombian snacks (home-made empanadas) and refreshments at the farm, but they were not. We did not eat anything the whole day, and the tour was so so. The facilities were being repaired, it was quite minimalistic, the hats and ponchos were re-used without cleaning....just overall lacked quality and substance. Another more established farm should be considered for future.

Quality of Experience
Guides, Drivers and Staff
Traditional Dinner - Top Chef Private Dining
Traditional Dinner - Top Chef Private Dining
BogotĂĄ

Although this was supposed to be the highlight at the beginning of our tour, we felt that the description of the activity and what was actually delivered did not match at all. The quality of the venue, the food and overall experience was less than acceptable. The food was more cafeteria quality (than top chef), and no wine/alcoholic beverages were offered. We would have preferred to skip it and do something on our own.

Quality of Experience
Food
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on May 14, 2026
Dear Sandy,
Thank you so much for your incredibly kind words and for taking the time to share such detailed feedback about your trip to Colombia. It truly means a lot to hear that you enjoyed the journey and felt well supported throughout the planning process and during the trip itself. It was an absolute pleasure organizing this experience for you and your friends😊 I also genuinely appreciate your honest comments regarding some of the activities and experiences that did not fully meet...
Read more

Dear Sandy,
Thank you so much for your incredibly kind words and for taking the time to share such detailed feedback about your trip to Colombia. It truly means a lot to hear that you enjoyed the journey and felt well supported throughout the planning process and during the trip itself. It was an absolute pleasure organizing this experience for you and your friends😊 I also genuinely appreciate your honest comments regarding some of the activities and experiences that did not fully meet expectations. Feedback like this is extremely valuable for us and helps us continue improving the quality of our tours and local partnerships. I’m especially happy to hear that you enjoyed Bogotá, Cocora Valley, Filandia and your guides there so much — I will definitely share your lovely words with them! Thank you again for trusting us with your Colombia adventure. I truly hope we’ll have the opportunity to welcome you back again someday.
Warm regards from Colombia,
Michael & The Chaska Tours Team

Colombia with pleasure
Colombia | Apr 27 - May 5, 2026

Lynne
Lynne R.
Newark, NJ | Reviewed on May 12, 2026
We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly! Read more

We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly!

Hotel Reviews
Hotel Capellan de Getsemani
Cartagena de Indias

There was a lot of city road work going on while we were there, but Hotel Capellan served as an oasis from that, cool, comfortable, right in the heart of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta

A piece of paradise right outside Tayrona National Park. A pleasure to visit in its own right.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Cielo Hotel
Medellin

Beautiful hotel in the heart of a beautiful city - clean and attentive!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia
Walking Tour of Cartagena Highlights (Old City)
Walking Tour of Cartagena Highlights (Old City)
Colombia
Tayrona National Park Tour
Tayrona National Park Tour
Colombia
Welcome to Colombia!
Welcome to Colombia!
Colombia
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
MedellĂ­n
The Best of MedellĂ­n City Tour Highlights (with Comuna 13)
The Best of MedellĂ­n City Tour Highlights (with Comuna 13)
Colombia
Minca Tour with Local Cacao Farm and Marinka waterfalls
Minca Tour with Local Cacao Farm and Marinka waterfalls
Colombia

Loved getting to see the farm and the view was spectacular. A true gem.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on May 12, 2026
Dear Lynne, Thank you so much for your detailed and incredible review.
All your feedback is very helpful for us, and we truly appreciate you taking the time to write and share your experience.
It was such a pleasure helping you plan your journey through Colombia. It means so much to hear that you felt well taken care of throughout your travels and that you were able to enjoy and connect with the beauty, warmth, and hospitality of the country. Our passion and purpose is to make our travelers... Read more

Dear Lynne,

Thank you so much for your detailed and incredible review.
All your feedback is very helpful for us, and we truly appreciate you taking the time to write and share your experience.

It was such a pleasure helping you plan your journey through Colombia. It means so much to hear that you felt well taken care of throughout your travels and that you were able to enjoy and connect with the beauty, warmth, and hospitality of the country. Our passion and purpose is to make our travelers feel truly welcomed in Colombia and allow them to enjoy their time here, along with all the incredible experiences, people, culture, and landscapes the country has to offer, without having to worry about anything.

Thank you as well for your kind comments about the guides, drivers, and hotels. I will be very happy to share your words with our team and partners.

It was truly wonderful having you and John here, and I hope Colombia leaves you with many beautiful memories for years to come. You will always have friends in Colombia, and we send you both our very best wishes.

Muchas gracias!

Warmest wishes,
Margoth and the Aracanto Team

Colombia Trip
Colombia | Apr 27 - May 5, 2026

J
John R.
Newark, NJ | Reviewed on May 08, 2026
We were very satisfied with our trip to Colombia that was organized by Kim Kim. We enjoyed our guides and drivers who were prompt, knowledgeable, and personable. Our MedellĂ­n guide was Veronica. Our Tayrona National Park guide was Eric, and our Cartagena guide was Sophia. The hotels that we stayed in were lovely. Read more

We were very satisfied with our trip to Colombia that was organized by Kim Kim. We enjoyed our guides and drivers who were prompt, knowledgeable, and personable. Our MedellĂ­n guide was Veronica. Our Tayrona National Park guide was Eric, and our Cartagena guide was Sophia. The hotels that we stayed in were lovely.

Hotel Reviews
Hotel Capellan de Getsemani
Cartagena de Indias
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Cielo Hotel
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on May 25, 2026

Dear John,

Thank you very much for taking the time to write a review.
It was truly a pleasure to be a part of your trip to Colombia, and we are very happy to hear that you enjoyed the guides, drivers, and hotels throughout your journey.

Thank you once again for your trust, and sending you our very Best wishes.

Warm regards,
Margoth

The best travel experience
Colombia | Apr 8 - Apr 19, 2026

A
Agnieszka B.
Newark, NJ | Reviewed on May 05, 2026
We had an excellent experience with this travel agency from start to finish. What stood out most was their reliability. Every detail: local tours and transportation—was handled with care and precision by Cristina. There were no surprises, and everything ran exactly as planned, which made it easy for us to relax and enjoy the trip.
They were also incredibly dependable. Whenever we had questions, they responded quickly and helpfully. Cristina was all the time in touch with us and assisted when...
Read more

We had an excellent experience with this travel agency from start to finish. What stood out most was their reliability. Every detail: local tours and transportation—was handled with care and precision by Cristina. There were no surprises, and everything ran exactly as planned, which made it easy for us to relax and enjoy the trip.
They were also incredibly dependable. Whenever we had questions, they responded quickly and helpfully. Cristina was all the time in touch with us and assisted when needed.
I also want to mention our incredible guide, Eduardo, in Santa Marta, with whom we explored Tayrona National Park, the Bunkuany Trail, and Tayronaka Natural Reserve. His kindness, patience with us, and knowledge were remarkable. I would absolutely recommend Chaska Tours to anyone looking for a well-organized and worry-free travel experience

Hotel Reviews
Aura Hotel BarĂş By Sport BarĂş
Cartagena, Bolivar
Hotel 3 Banderas
Cartagena, Bolivar
Quetzal Dorado Ecolodge
Zaino

Great food, comfort without losing authenticity, nice pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cartagena Royal Boutique
Cartagena

Great breakfast, extremely friendly staff, cool "smart" room

Authenticity & Character
Location
Staff
Super friendly!
Cleanliness & Comfort
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on May 05, 2026
Dear Agnieszka, Thank you so much for your kind words, it truly means a lot to us. It was a real pleasure assisting you throughout your journey, and I’m so happy to hear that everything ran smoothly and allowed you to fully enjoy the experience. Knowing you felt supported and at ease during the trip is the most rewarding part for us.
I will gladly share your lovely feedback with our guide, Eduardo; he will be very happy to know he made your time in Santa Marta so memorable.
Thank you... Read more

Dear Agnieszka,

Thank you so much for your kind words, it truly means a lot to us.

It was a real pleasure assisting you throughout your journey, and I’m so happy to hear that everything ran smoothly and allowed you to fully enjoy the experience. Knowing you felt supported and at ease during the trip is the most rewarding part for us.
I will gladly share your lovely feedback with our guide, Eduardo; he will be very happy to know he made your time in Santa Marta so memorable.

Thank you again for trusting Chaska Tours. It would be a pleasure to welcome you back to Colombia in the future.

Warm regards from San AgustĂ­n,
Cristina

Great trip overall, few issues with the tours
Colombia | Apr 3 - Apr 11, 2026

R
Reshma S.
Atlanta, GA | Reviewed on Apr 17, 2026
Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour
- Medellin: Liliana was a great guide with a lot of information and... Read more

Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour

- Medellin: Liliana was a great guide with a lot of information and insight, we really enjoyed spending the day with her!  She was very kind and understanding with our kids.  Unfortunately our tour was supposed to include Plaza Botero but we did not go there.  In addition, we didn't like how she changed the departure time to Rio Claro Nature reserve unnecessarily, as we had to wake up much earlier and then spent 2 hours waiting around for lunch and rafting.

- The Hotel Marquee Medellin was luxurious but it would have been nice to have known more about its location in the "pink district" and close proximity to nightlife.  The music was incredibly loud until 4am.  Although this was mentioned to us in previous messages, it was not clear how disturbing this would be.  I would not recommend this hotel to visitors unless they are interested in the nightlife and especially not if they are traveling with kids or have early morning tours booked.

- The walking tour and street food tour in Cartagena was very disappointing and poorly done. It only lasted about 1.5 hrs and included only tasting fruit.  We did not get to enjoy any other local cuisine and did not even go to the Getsemani district. It did not match the description given to us at all and we were very disappointed, as this was our only day to see the city.

- we really appreciate that you were in communication with us the entire trip. The transportation vehicles and drivers were amazing.

Hotel Reviews
Sofitel Baru Calablanca
Cartagena

Beautiful, a lot of amenities, very clean. Wish there were more umbrellas available. Did not like how water activities were only available from 11am-1pm and only 1 per person.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Bogota
BogotĂĄ

Clean, modern, great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marquee MedellĂ­n
MedellĂ­n, Antioquia

Great hotel but not a great location. Be aware of the very loud noise on weekends as music is played until 4am.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nature Experience: RĂ­o Claro Nature Reserve
Nature Experience: RĂ­o Claro Nature Reserve
Colombia

Ziplining was pretty short experience. Would recommend to try to time it closer to lunch so there isn't much waiting around. Rafting experience was really nice but little long. Not worth the 3 hour drive

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Good vehicle
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Did not match description given to us, very short and missed several aspects

Quality of Experience
Guides, Drivers and Staff
Driver was great, guide was OK and didn't really seem excited or interested
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Apr 17, 2026
Hola Reshma,
Thank you very much for your thoughtful feedback and for traveling with us – I really appreciate your kind words about the overall trip, the guides, and our on-the-ground support.
At the same time, I’m sorry that some parts did not meet your expectations. We will definitely review the Bogotá tour timing, the missed stop in Medellín, and the scheduling at Río Claro with our local partners. I’m especially sorry about the Cartagena tour, as it clearly did not match what was planned...
Read more

Hola Reshma,
Thank you very much for your thoughtful feedback and for traveling with us – I really appreciate your kind words about the overall trip, the guides, and our on-the-ground support.
At the same time, I’m sorry that some parts did not meet your expectations. We will definitely review the Bogotá tour timing, the missed stop in Medellín, and the scheduling at Río Claro with our local partners. I’m especially sorry about the Cartagena tour, as it clearly did not match what was planned – I will address this directly with the guide.
Thank you again for your valuable feedback – it truly helps us improve.
Warm regards,
Michael & The Chaska Tours Team

Gift to my parent
Colombia | Mar 16 - Mar 22, 2026

A
Ana G.
Brazil | Reviewed on Mar 23, 2026

Wendy was simply FABULOUS! She helped me prepare a trip to Colombia to my parents as a gift and was thoughtful in every aspect of the trip. She has a great knowledge of her country and activities that can be done, which means she has excellent suggestions on what to do. Besides, she truly understood the challenge and prepared a tailored itinerary, even considering that my parents speak Portuguese! All of the chosen hotels were very good and she was even able to arrange special treats for them. I can't reinforce how much I recommend Wendy and her team! Muchas gracias, querida!!!

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Jul 08, 2026

Dear Ana,

Thank you so much for your incredibly kind words!

It was truly a pleasure to help create this special gift for your parents and make sure every detail was thoughtfully planned for them.

I am especially happy to know they enjoyed the hotels, experiences, and little surprises along the way. It meant a lot to me to design something tailored to them.

Thank you again for your trust and recommendation. It was an absolute joy to be part of this very special trip!

Muchas gracias, mi estimada Ana! A big hug from Colombia! 🇨🇴

Warmly,
Wendy & The Colombian Trip

Our family very much enjoyed our trip to Colo...
Colombia | Feb 17 - Feb 24, 2026

Veronica
Veronica T.
Boston, MA | Reviewed on Mar 07, 2026
Our family very much enjoyed our trip to Colombia, which included Cartagena, Las Islas del Rosario, and Barranquilla, and working with Cristina and KimKim made it seamless. If there was any concern, they were available quickly to help. I enjoyed the personal contact with Cristina throughout the planning to develop a trip that met our unique requests. It took a big load off the time it would have otherwise taken us to plan such a trip. We will have our memories for a long time. Gracias a todos! Read more

Our family very much enjoyed our trip to Colombia, which included Cartagena, Las Islas del Rosario, and Barranquilla, and working with Cristina and KimKim made it seamless. If there was any concern, they were available quickly to help. I enjoyed the personal contact with Cristina throughout the planning to develop a trip that met our unique requests. It took a big load off the time it would have otherwise taken us to plan such a trip. We will have our memories for a long time. Gracias a todos!

Hotel Review
Hotel San Pedro de Majagua
Isla Grande

Unfortunately, the hotel did not have running water when we arrived and it was only fixed in the early evening. This left a bad first impression. It is a lovely hotel and the management staff provided some comped appetizers, but it was an unfortunate incident.

Authenticity & Character
Location
Staff
The staff were very kind and attentive.
Cleanliness & Comfort
Initially it was not clean because of the water issue. The water never seems to come on full force across the island due to the way the water system works on the island.
Activity Reviews
Visit the National Aviary of Colombia
Visit the National Aviary of Colombia
Colombia

Delightful aviary. More than I expected.

Quality of Experience
Guides, Drivers and Staff
We enjoyed very much the consistency in tour guide and driver - Gustavo and Julio were terrific!
Transport
As before the driver is 5 stars, though the van was a bit outdated. Julio made it work though!
Barranquilla Express Tour
Barranquilla Express Tour
Colombia

This was a tailored tour and we appreciate very much it being able to happen - Gracias!

Quality of Experience
We had a nice mix of personal visits, and sightseeing.
Guides, Drivers and Staff
I think we tried to do much much in one day. We were rushed at the end and we left Barranquilla in rush hour and the traffic was bad.
Transport
The van was nicer than the one in Cartagena - more modern and all seatbelts worked. However, the driver was rushed at the end and I could tell he was upset as he was late to his next job.
Cartagena City Tour
Cartagena City Tour
Cartagena

Lovely city, tour guide explained everything well for a multi-generational family.

Quality of Experience
Guides, Drivers and Staff
Gustavo and Julio took wonderful care of us. Muchas Gracias!
Transport
The driver was excellent! The van itself could use an upgrade, for example, not all the seatbelts worked.
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Mar 07, 2026

Dear Veronica,

Thank you very much for your kind words. I’m really glad to hear that you and your family had such a memorable experience in Colombia. It was a pleasure working with you to design a trip that matched your interests and preferences.
I would be delighted to welcome you back in the future and help you explore even more of what Colombia has to offer.

Thank you again for trusting me with your travel plans.

Warm regards,
Cristina

Our family had a wonderful time in Cartagena....
Colombia | Feb 17 - Feb 24, 2026

Miguel
Miguel T.
Newark, NJ | Reviewed on Feb 27, 2026
Our family had a wonderful time in Cartagena.
Our driver Julio and our guide Gustavo were very knowledgeable and very friendly.
Our one day tour of Barranquilla was also very enjoyable, our guide Álvaro gave us a very good overview of the city and all the places of interest.
Our only bad experience was at isla del Rosario where the first of our two day stay there was no running water, not to take a bath or use the toilet, also I had a rash on my torso that looked like bedbugs bites. Other...
Read more

Our family had a wonderful time in Cartagena.
Our driver Julio and our guide Gustavo were very knowledgeable and very friendly.
Our one day tour of Barranquilla was also very enjoyable, our guide Álvaro gave us a very good overview of the city and all the places of interest.
Our only bad experience was at isla del Rosario where the first of our two day stay there was no running water, not to take a bath or use the toilet, also I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly.

Hotel Review
Hotel San Pedro de Majagua
Isla Grande

There was no running water on the first of our two day stay. I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cartagena City Tour
Cartagena City Tour
Cartagena

Our guide Gustavo and driver Julio were very capable and gave us a very good tour of Cartagena.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the National Aviary of Colombia
Visit the National Aviary of Colombia
Colombia

Beautiful place with many birds of different species and a show at the end showing the bird’s capabilities.

Quality of Experience
Guides, Drivers and Staff
Transport
Barranquilla Express Tour
Barranquilla Express Tour
Colombia

Our guide Álvaro gave us a very good tour of Barranquilla, the Malecón with statues of Shakira and Sofía Vergara. Also a visit to Museo del Carnaval.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San AgustĂ­n, Huila, Colombia | Replied on Feb 28, 2026
Dear Miguel, Thank you so much for your thoughtful feedback. We’re truly delighted to know that you and your family had such a wonderful time in Cartagena and enjoyed the tours; that means a lot to us. We’re very sorry for the inconvenience you experienced during your stay in Isla del Rosario. Even though the water issue was resolved, we completely understand how uncomfortable that must have been. We also appreciate you mentioning the rash and will carefully follow up with the hotel... Read more

Dear Miguel,

Thank you so much for your thoughtful feedback. We’re truly delighted to know that you and your family had such a wonderful time in Cartagena and enjoyed the tours; that means a lot to us.

We’re very sorry for the inconvenience you experienced during your stay in Isla del Rosario. Even though the water issue was resolved, we completely understand how uncomfortable that must have been. We also appreciate you mentioning the rash and will carefully follow up with the hotel regarding this matter.

Thank you again for sharing your experience with us. We truly value your feedback, and we hope to welcome you and your family back to Colombia in the future to continue exploring the many beautiful corners of our country.

Warm greetings from the south of Colombia,
Cristina

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.