Kimkim Trip Reviews for Colombia

Miriam! Thank you so much for your wonderful feedback! It warms my heart to know that I was able to positively contribute to your travel experience in Colombia. Hearing that the activities and our guides met or exceeded your expectations truly means a lot to me.

I'll be sure to convey your kind words to Andrés and let him know how much you appreciated her company.

Once again, thank you for choosing The Colombian Trip for your journey. It was my absolute pleasure to ensure that your trip was memorable, and I'm overjoyed that you and your family had a fantastic Christmas time!

Warm regards,
Wendy

Hola Rory!
It's heartwarming to hear your trip was exceptional! I'm thrilled that my personalized attention and our team's efforts enhanced your experience. We'd be delighted to welcome you back to explore more enchanting corners of Colombia. Rest assured, the same love and dedication will accompany you and your family on your next Colombian adventure!
Un Abrazo desde Colombia 🇨🇴
Margarita

Dear Karla,
It has been a pleasure meeting you, and thank you so much for writing this review.
It was amazing to have you in Colombia, and Thank you for visiting our home country. We are very glad you enjoyed your time with Byron and Carolina, as well as the Drums and Music workshop and your other experiences in Colombia.

Sending you our very Best Wishes for this year, and we hope you stay in touch!

Hasta pronto Dear Karla, un abrazo!

Best Wishes,
Margoth and The Aracanto Team

Hi Ben,
Thank you so much for your feedback! It's fabulous to hear that you had an amazing trip and that the planning process met your expectations. It was my pleasure to work with you and accommodate any last-minute changes. If you ever plan another adventure in Colombia, don't hesitate to reach out. Safe travels!
Best regards,
Michael & The Chaska Tours Team

Dear Lindsay,
Thank you so much for your feedback! I'm happy to hear that you had an amazing family trip to Colombia and that everything went smoothly.
I'm sorry to hear that Hotel Bosques del Saman Alcala didn't meet your expectations. I'll make a note of your comments and I'll let them know about your suggestions.
On a positive note, I'm thrilled that you enjoyed the tours in Medellín. It's great to hear that these experiences provided you with a deeper understanding of the city and its food culture.
Your feedback is valuable, and we'll use it to enhance the experience for future travelers. If you have any more detailed comments or suggestions, please feel free to share.
I hope you have wonderful memories from your time in Colombia, and if you ever plan another trip, I'd be more than happy to assist.
Best regards,
Michael & The Chaska Team

Thank you so much for your wonderful feedback! It warms my heart to know that I was able to contribute positively to your travel experience in Colombia. Hearing that the activities and accommodations met or exceeded your expectations truly means a lot to me.

I'm also thrilled to hear about your great time with Sol in Medellin. She's a fantastic part of our team, known for her vibrant energy and insightful guidance. I'll be sure to let Sol know about your kind words and how much you appreciated her company.

We would be more than happy to see you again, exploring other stunning regions of Colombia. Each area has its unique charm and stories waiting to be discovered, and we would love the opportunity to craft another unforgettable journey for you.

Thank you again for choosing The Colombian Trip for your journey. It was my pleasure to ensure that your trip was memorable, and I'm so glad you and your family had a fantastic time!

Dear Rachel,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you and your family enjoyed the trip. It was a pleasure planning and organizing the experience tailored to your interests. I'm glad to know that the activities were perfect for you, and I appreciate your kind words about the seamless travel arrangements and our knowledgeable tour guides. It's fantastic to hear that this was one of the greatest vacations you've ever experienced. Your satisfaction is the best reward for the effort put into crafting a memorable journey. If you ever decide to explore more destinations of Colombia or have any travel plans in the future, feel free to reach out. Safe travels and all the best!
Warm regards,
Michael & The Chaska Tours Team

Dear Lisa,

Thank you for your valuable feedback. We're thrilled to hear that you had positive experiences with Miguel in Medellin and the seamless planning with Chaska Tours.

We sincerely apologize for the challenges encountered during the bike tour in Cartagena and appreciate your insight about the busy season. We agree that exploring the city on foot during peak times is a wise alternative. Typically, our guests are quite satisfied with this family-friendly city tour, providing an alternative and enriching way to discover the city. We have shared your safety concerns with the bike company to ensure a safer and more enjoyable experience for our guests in the future.

We appreciate your understanding and hope to have the opportunity to show you the other parts of the country in the future.

Best regards,
Michael and the Chaska Tours Team

Dear Sonia,

Thank you so much for your glowing review! We are thrilled to hear that you had an amazing trip to Colombia and that our team could contribute to making it a memorable experience.

It's heartening to know that our meticulous planning and attention to detail took away the stress of traveling for you. We truly appreciate your kind words and we are delighted that we could assist with the last-minute changes, ensuring everything went smoothly during your dream trip.

We're pleased to hear that our guides, including Sarah and Juan Diego, left a positive impression, and that you enjoyed the Bogotá fruit tour and coffee/chocolate plantation tour. Your enthusiasm for exploring Colombian life, politics, religion, history, and nature with our guides is exactly what we aim to provide.

Your feedback on the Fruits of Colombia Tour is wonderful! We're glad Sarah's warmth and knowledge made it a perfect introduction to your trip, and that you discovered new favorites like the granadilla.

Thank you once again for choosing us, and we hope to welcome you back for more memorable adventures in the future!

Best regards,
Michael and the Chaska Tours Team

Dear Bincy,
Thank you for your wonderful feedback! We're delighted to hear that your experience was smooth and well-executed. We're thrilled to have made your first-time experience with KimKim a positive one. We look forward to helping plan your next trip and many more adventures to come!
Best regards,
The Chaska Tours Team

Dear Christian,

Thank you very much for your valuable feedback. Your comments mean the world to us, as they provide us with the opportunity to enhance our services and continue showcasing the best of Colombia!
I’m delighted to hear that you thoroughly enjoyed the cultural experience in Pasto and that our guides met your expectations during your visit.

We have carefully reviewed your comments regarding Galerazamba, the last hotel in Bogotá and the hotel in Pasto, the recommended order of destinations when combining places like Cartagena and Pasto, the seat selection process on flights, and the information provided about the guides and drivers accompanying our passengers. Your insights will be instrumental in improving our future travel proposals.

We look forward to welcoming you back to Colombia someday, where we can introduce you to more of our incredible destinations!

Warmest wishes for a fantastic year ahead!
Best regards,
Wen

Hi Joseph,
I'm absolutely thrilled to hear that your birdwatching trip to Colombia left you with such a positive impression! It warms my heart to know that everything went smoothly, and Lorenzo did a fantastic job ensuring your birding was a success. It's great to hear that the drivers were polite and helpful. Your dream of returning to Colombia next year sounds fantastic, and I'd be more than happy to help plan another amazing adventure for you. I appreciate your suggestion about El Dorado Reserve. Noted on the advice about warm clothes for the mountain - I'll make sure to include that in future recommendations. If you ever need assistance again or decide to plan another trip, don't hesitate to reach out. Safe travels, and looking forward to your next Colombian adventure!
Best,
Michael

Hi Ana,
Wow, your review made our day! We're thrilled to have been part of your honeymoon magic. Crafting that itinerary for you was a blast, and we're stoked to hear we hit the mark on all your expectations. Your stress-free, fun-filled journey was what we aimed for, and it warms our hearts to know we nailed it. Thanks a bunch for letting us tag along on this unforgettable trip with you. Wishing you endless happiness together and hoping our paths cross again in Colombia!
Cheers,
Michael and the Chaska Tours Team

Dear Consuelo,
thank you for your positive feedback! We're delighted to hear you had a great experience with your guides, Wilson in the Lost City and Martha in El Cocuy. If you have any further comments or suggestions, feel free to share. We appreciate your support!
Best,
Michael & The Chaska Tours Team

Dear Sally,
Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience in Colombia. Our constant communication and assistance with the airline mishap in Madrid were aimed at ensuring a smooth journey for you and it seems like it has worked out perfectly. We're delighted that you enjoyed the recommended places, hotels, guides, and drivers.
Your recommendation means a lot to us, and we truly appreciate your trust in our service. If you have future travel plans to Colombia, we'd be more than happy to assist.
Best regards,
Michael & The Chaska Tours Team

Dear Kel,
Thank you for your kind words and positive feedback. We're delighted that we could organize a great journey for you through Colombia. We look forward to your next visit!
Warm regards,
Michael and the Chaska Tours Team

Hi Julie,
Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience in the Coffee Region. It was a pleasure assisting you with your last-minute trip, and I'm delighted that everything exceeded your expectations. If you ever decide to return, I'd be more than happy to help plan your next adventure. ¡De nada y muchas gracias!
Best, Michael

Robby,

I'm pleased to hear about your wonderful experience in Colombia. It was a joy to meet you and ensure your journey was special. Your feedback warms my heart, especially knowing you felt cared for and secure throughout your trip, from airport pick-ups to having a translator in the Amazon.

I'm glad our efforts in providing comfort and value were apparent and I appreciate your kind words immensely. It's guests like you who make our work so rewarding. I'm looking forward to your next adventure with us, promising another memorable and seamless experience.

Thank you so much for choosing us, Robby. Can't wait to welcome you back!
Margarita

Dear Satya,

Thank you for taking the time to leave your feedback, and thank you for making us a part of your family trip to Colombia! I am very glad to hear that you had an excellent trip, and that you all enjoyed your time in Colombia, and we will pass on your feedback to everyone involved in your trip.

We appreciate your honest feedback regarding pricing details. Before booking your trip, we discussed the reasoning behind kimkim's pricing policy, and we provided an explanation as to why we do not provide a breakdown of all costs, and we will add our reasoning below. You still decided to move forward with your trip and agreed to the pricing details, and the process with kimkim was transparent from the start. We worked together to bring down your overall costs, and it was discussed that a pricing breakdown would not be provided, but that we could work together to adjust the costs to your budget. We understand that some travelers prefer to book all their services separately, or work with a company that provides the cost of each item separately, but the service and quality of trips we provide is different and we excel at supporting our clients every step of the way and providing personalised itineraries and a very high standard of service that includes everything you need from the moment you start your trip, until you finish.

In kimkim we do not provide a breakdown of the price and do not sell tours or transfers separately, but we plan trips as an experience and complete package in which we support you along the way, help you with anything you need and make sure you have an amazing trip. You receive the support of the kimkim team and the local team at all times, before and throughout your trip, and we build trips as one experience where your activities, tours, transfers, accommodation, local flights, recommendations, know-how and in-destination support are all included. I apologise if this was not clear, and hope you understand.

Most importantly, I want to thank you for having trusted us and allowing us to be a part of your trip to Colombia, and it has been a pleasure meeting you. Creating unforgettable journeys for our guests is at the heart of what we do, and knowing that your family had an excellent trip and a great time, means a lot to us.

Best Wishes,
Felipe