Wendy Romero

This was our first experience using KImKim and it certainly won't be our last. All of the guides we worked with (Liz, Eddie, and Sofia) and their drivers were personable, knowledgeable and really helped us have a wonderful experience in Cartagena. We really appreciated Wendy checking in on us, even on our "free day" to make sure everything was OK. It was a great feeling knowing that we had some local folks looking out for us on our travels to a country we had not visited before.

This trip was almost like a dream vacation! We were extremely pleased with the care and attention to details from Wendy and Julieth at The Colombian Trip- both in the planning process and during our trip.

Colombia is one of the most beautiful countries I've visited. We loved the country, the people, the natural beauty and the architecture, the fashion, the gastronomy and above all the tour guides were all amazing!

We felt safe every step of the way. Having the tour company suggest and plan the day trips and the sightseeing was very helpful. This was the most spontaneous trip I've ever been on and it's because we felt confident of the Kimkim and The Colombia Trip team to keep us not only safe, but in 4 and 5 star accommodations and they sure delivered!

The tour guides were all college educated, knowledgeable and proud to share their history and culture. They were kind and patient and easy going to make last minute changes to accommodate our needs. Even when one of us had a fall and felt it was wise to be seen at a medical clinic, Wendy sent a translator to the clinic to accompany us. That was not part of the plan of course! But knowing they were on top of everything at all times was golden!

We had private drivers accompanied by the tour guides or translators at all pick ups and transfers once we landed into Bogota. We had 3 domestic flights and many transfers in between the cities and regions we visited. The Amazon River was incredible too. Sergio Leon was with us for the entire 3 days of the Amazonas. He stayed in the same hotels as us and accompanied us on the ferry and the private boat ride into the Amazon River and provided rain boots for our walk into the rainforest and full of wisdom about the region as he guided us (alongside indigenous guides).

Luis Mi Barreto was our guide in Bogota. Clau Rodriguez was our guide in Medellin. Keyla Merino was our guide in Cartagena. They were all absolutely incredible!

I would highly recommend working with KimKim and The Colombina Trips for a seamless travel experience. All you need is to open your wallet (haha), pack your bags and get on the plane. The rest is all taken care of.

Hotel Reviews

Sofitel Bogota Victoria Regia

Bogotá

Sofitel definitely delivered a 5 star experience. I just wish we had more time to enjoy the fabulous breakfast buffets.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Waira Suites

Leticia

This was the best hotel option in Leticia. The owner/ manager, Ismael, was the only person who spoke English. We left our documents and valuables with him along with our luggage in safe keeping so we could travel light to Puerto Narino. He also made sure we enjoyed our on site restaurant experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was basic accommodations and in line with our expectations of the Amazonas region.

Waira Selva Hotel

Puerto Narino

They upgraded us to a different room with the view of the Amazon River! What more could we ask for! It was just what we expected. Basic, clean, rustic accommodations. Friendly staff, who did our laundry every day @ no charge. Of course we tipped everyone generously along the way.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Don Luis by Faranda Boutique

CARTAGENA

This was absolutely THE BEST boutique hotel I've ever stayed in!!! It's like stepping back in time... and right out of a movie scene! Incredibly charming, old world Colonial, arches, pools, friendly staff who greet you with welcome drinks as soon as we walked into the lobby. Highly recommend a stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Patio del Mundo

Medellín

In a desirable El Poblado neighborhood. Walking distance to chi chi restaurants and clubs. Beautifully decorated and charming landscape design. The phone in the room didn't work. So if we needed to reach the front desk staff, we had to use WhatsApp to reach them. But that meant we were texting at odd hours and not knowing if that individual was on duty or not. Breakfast was lovely in the back patio. Friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The phone in the room didn't work.

Activity Reviews

Cacao Island Natural Connection

Colombia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover La Candelaria & The Monserrate Hill

Colombia

Luis Mi Barreto was our tour guide. He was very knowledgeable, friendly and flexible to meet our needs.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover and learn about Leticia

Colombia

Segio Leon was our tour guide here. He accompanied us for the 3 days we spent in the Amazonas and Leticia was one of those days. He stayed at the same hotels as us and literally spent full days showing us around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mocagua Island & Puerto Nariño

Colombia

An unforgettable experience! A must see at least once in a lifetime!

Quality of Experience

Food

Farm to table food, very simple ingredients and fish. Absolutely one of the best meals on the whole trip!

Guides, Drivers and Staff

Transport

We had to take a boat ride to the island. It was wonderful.

Social Transformation In Medellín

Medellín

Clau Rodriguez was our guide here. She was absolutely wonderful!

Quality of Experience

Guides, Drivers and Staff

Friendly, flexible and sensitive to our needs

Transport

Walking Tour

Cartagena

Keyla Merino was our tour guide here. This was absolutely a highlight tour of our trip to Cartagena. She was so proud to tell us about the troubled past in Colombian history and the positive changes to make the country safer but also the economic impact of tourism and international investors on the locals and their resistance on gentrification.

Quality of Experience

Guides, Drivers and Staff

The trip was wonderful and memorable. Organized, on time, well planned with amazing guides throughout. I am going to be a lifetime Kimkim client. Your planing and services surpassed my expectation.
Luis in Bogota, Sergio in Amazon region, Claudia in Medellin and Kaley in Cartagena were amazing , knowledge able about the area. They went above and beyond to make our experience even more special.

We were first greeted by our cheerful guide, Andrea, at the airport. We spent a day with her traveling around Bogotá. She was enthusiastic and had lots of knowledge re Colombian history, art, food, and culture. We had a great first breakfast at Hotel Coco in their top floor sunroom with views of the mountains surrounding Bogotá and a colorful spread of delicious Colombian fruits and other tasty foods.

Next, we went to Medellin and were met by Claudia and Martin. Claudia was a most excellent guide! Her knowledge, friendliness, and passion for her country was well complemented by English speaking driver, Martin, who added his own perspectives on various parts of Medellin culture and sights. We were so fortunate to have the two of them together. Our time with them was the highlight of the trip.

We then went to Cartagena and enjoyed our time there. We had a different guide for each event (Cartagena walking tour, kayaking, drum demonstration, horseback riding on the beach).
We then ended our trip with some time at the Caribbean resort island of Baru. We enjoyed kayaking to nearby islands and walking around an aviary where all the birds of Colombia are highlighted. Then one last night in Bogota before returning home.

Important points:
- so helpful to have someone greeting us at each airport and facilitating each departure (we took 3 domestic flights since driving within Colombia is too time consuming)
-very impressed with Avianca and LATAM Airlines
-easy and timely communication with trip organizers and guides using WhatsApp
-hotels were all modern and comfortable
-the best part of the trip was learning about the country by spending time with guides that were eager to show their love of Colombia, especially those that we spent multiple days with

Trip highlights not to be missed
-cable ride to Monserrate, a mountain that overlooks Bogota
-Museo Botero and Museo Del Oro- in Bogota, museum of the artist and sculptor Botero and nearby museum of gold
-Mercado de Paloquemao - tasted exotic fruits, a fun place if you like local markets
-Museo Casa de la Memoria, Medellin - museum dedicated to honor the memory of victims of urban conflict, paramilitaries, and drug trafficking in Medellin
-coffee plantation (Café de la Cima) - we visited a great family run place 1.5 hours from Medellin in Fredonia
-Guatapé - big rock to climb with stunning views and a boat ride on a nearby reservoir; tuk tuk ride in colorful town of Guatapé
-Comuna 13 and Santo Domingo neighborhoods in Medellin - use metro and metro cable car with guide
-Plaza Botero and Museo de Antioquia
-Getsemani neighborhood of Cartagena
-rum and chocolate tasting in Cartagena
- kayaking at Isla Baru
-aviary at Isla Baru
-street food: grilled corn, empanadas, arepas, fresh mango slices

Hotel Reviews

Hotel Coco

Bogotá

Such friendly staff! And a spectacular breakfast spread in a room that views the Bogota skyline and mountains.

Authenticity & Character

Location

Safe neighborhood with close by pharmacy and grocery store and tons of restaurants.

Staff

So friendly! Freddy was super helpful and welcoming!

Cleanliness & Comfort

We would recommend this hotel to all travelers.

Quinta Ladera

Medellin

Interior design was very artistic. Quiet, safe neighborhood, close to El Poblado restaurants.

Authenticity & Character

Location

Staff

Very friendly!

Cleanliness & Comfort

El Poblado neighborhood can get noisy at night though this hotel is far from the noise. Laureles neighborhood is a good alternative though not as lush with greenery.

Casa La Factoria by Faranda Boutique

Cartagena

Beautiful decor in an historic building. Great location in the old city within a few blocks of Plaza de Simon Bolívar and Plaza de Santo Domingo.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Appreciated the air-conditioning.

Aura Hotel Barú By Sport Barú

Cartagena, Bolivar

Nice to have some time to relax. This was a low key retreat which was perfect for us. Kayaks, ping pong, paddle boards and other activities and games available.

Location

Very beautiful and picturesque Caribbean retreat but isolated.

Staff

Helped get us a ride to the nearby aviary.

Cleanliness & Comfort

Activity Reviews

Paloquemao Farmers Market | Colonial Downtown & Monserrate

Colombia

One highlight at this visit, and for the whole trip was that our guide presented us with a sample of 6 exotic juices and their corresponding fruit.

Quality of Experience

Food

Guides, Drivers and Staff

Andrea was great! She bought us some samples of fruit to take back to the hotel.

Transport

The City of The Eternal Spring & Street Food In La Comuna 13

Medellín

We didn’t now much about all the factions that was part of the violence in the earlier decades in Colombia. That changed after we visited the Casa de la Memoria museum. It was an emotionally moving set of exhibits that is a must visit for anyone interested in understanding the violence that Medellin and the rest of Colombia suffered under. Saw both comuna 13 and Santo Domingo. Two different and fascinating neighborhoods. Comuna 13 gets all the attention and as a result is very touristy but Santo Domingo is quieter and maybe more authentic. The cable ride to Santo Domingo was a breath taking view of the city.

Quality of Experience

Food

Guides, Drivers and Staff

Loved the dynamic duo Claudia and Martin.

Transport

Travelled on the clean and modern metro and the cable car transportation.

Full day Coffee Workshop - "From the plant to the cup"

Colombia

Quality of Experience

Walked the steep hills with the coffee farmer as he explained the the coffee process. We also harvested the coffee berries our selves.

Food

Guides, Drivers and Staff

Claudia translated for us as the farmer talked about coffee growing and roasting. Also, we tasted coffee and learn to discern different coffee types.

Transport

Discover Cartagena by Kayak

Colombia

Pleasant time kayaking but the trip did not match the description. Guide did not speak English so we did not learn much. Though Cartagena is a beautiful city from the inside, it wasn’t as interesting from the water.

Quality of Experience

Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir

Colombia

We enjoyed a boat trip on Peñol reservoir viewing vacation homes and beautiful scenery. Some of the properties were owned by Pablo Escobar. We then climbed up the famous rock El Peñol, which was not as difficult as we thought it would be. The views were spectacular. We then went to the town of Guatape, which is a fun colorful place to visit and walk around. After that we had a really tasty lunch at a Spa/Glamping restaurant called Bosko.

Quality of Experience

Great scenery, town, guide, driver, and food.

Food

Guides, Drivers and Staff

Transport

Afternoon-Night Walking Tour

Cartagena

We learned about Cartagena‘s history walking through the old city.

Quality of Experience

Guides, Drivers and Staff

Horseback ride at the Beach

Cartagena

First visited the horse farm of Paso Fino horses and learned about their unique gate. We then went to the beach and met the horses there and rode them on the beach. After that we had a nice lunch at a nearby resort.

Quality of Experience

We were met at our hotel by Maria, who it turned out, was from the family that owned the horse farm. During the drive to the farm, we learned about her life experience riding horses.

Food

Great ceviche!

Guides, Drivers and Staff

Transport

Drum Safari - Sounds of Cartagena

Cartagena

We had a fascinating experience learning about the Afro – Colombian rhythms presented by an ensemble of drummers and dancers in a small beach town north of Cartagena. The event didn’t include a tour of the neighborhood as the description suggested. we appreciated the importance of maintaining this heritage.

Quality of Experience

Better with a bigger audience.

Guides, Drivers and Staff

Our guide and interpreter Jhoker, who is also a musician, was really wonderful in helping present the info the drummers were relating.

Transport

Great driver! I left my phone in the car and he came back to give it to me.

Free day in Baru

Colombia

This was a relaxing place to close out a wonderful two week trip to Columbia. The views were beautiful from the various dining rooms. There were lots of comfortable places to sit and areas where you could play games like ping-pong or volleyball. They had kayaks and paddle boards that could be used at any time. The friendly bartender was available to make great drinks like limonada de coco and exotic cocktails. Paddling around the resort was easy in the morning when the water was still. We did manage to find a ride to a nearby aviary, which is well worth the trip.

Quality of Experience

Hotel Aura Baru was well situated, relaxing, and low-key, but isolated. There is no town nearby to visit. It would been great to have an opportunity to go by shuttle to the aviary. Perhaps the hotel could provide a daily trip to the aviary for visitors who are interested.

Guides, Drivers and Staff

Friendly staff.

Transport

The ride to the aviary, which took 10 minutes, was quite expensive for Colombian standards. The hotel should provide a shuttle to the aviary once a day for anyone interested.

Enjoyed our trip to Colombia.

Highly recommend Wendy. Excellent contact and follow up before and throughout the trip. The itinerary was great to see the sites and absorb the culture of Colombia.

Hotel Reviews

Hotel Salento Real Eje Cafetero

Salento

Rooms were hot but thankful they gave us a portable fan. Breakfast was basic though personable staff cooked to order. TV didn’t work but the staff tried.

Authenticity & Character

Location

Easy walking to the Main Street. Quiet location.

Staff

Staff did not speak English but our guide helped.

Cleanliness & Comfort

York Luxury Suites Medellín

El Poblado, Medellin

Excellent staff and many spoke English which was helpful. All were friendly and personable. Great sunset from balcony off the fitness room. Modern hotel with kitchen facilities.

Authenticity & Character

Location

A ways from everything

Staff

Friendly and very helpful that many spoke English. Reception staff was excellent.

Cleanliness & Comfort

Best Western Plus Santa Marta Hotel

Santa Marta, Magdalena

Older hotel. Rooms were comfortable. Breakfast was satisfactory. Rooms were clean but towels a bit worn.

Authenticity & Character

Location

I think everywhere in Santa Marta seemed a bit sketchy.

Staff

Cleanliness & Comfort

Ermita, Cartagena, a Tribute Portfolio Hotel

El Cabrero, Cartagena

Comfortable hotel but on a busy road and hectic sidewalk to walk into the historic town. Floor in our room was filthy. We took our shoes off at the door and I could feel dirt under my feet. I took toilet paper and water and mopped the floor to try to get the floors clean enough. There was water under the sink and the hairdryer pouch was wet. I put tissue under the pipe to try to determine if major leak and it seemed condensation. It wasn't major so didn't call the staff. The next day the cleaning staff removed the tissue and put a towel there. Beds were comfortable. The rest of the hotel was kept very clean. Breakfast was good. Loved the fresh fruit.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Please mop the floors in the rooms between guests.

GHL COLLECTION HOTEL 93

BOGOTÁ

Excellent breakfast. Food and serving staff were outstanding. Nice to have pancakes and eggs made to order. Presentation was amazing. Nice to have flavoured water in the lobby in the afternoons. The beds were comfortable. The only complaint I have is the bathroom sink is of very poor design. The angled sink was not practical. The tap was not a simple turn on and off and it sprayed everywhere including on us every time it was turned on.

Authenticity & Character

Location

Good location to walk to restaurants and shopping mall if so desired.

Staff

Staff at Breakfast were 10 stars!!!!!

Cleanliness & Comfort

Activity Reviews

Paloquemao Farmers Market | Colonial Downtown & Monserrate

Colombia

Amazing to tour the flower displays. Great to sample the fruits and drinks to get a flavour for Colombia. Interesting to see the Gold Museum. Enjoyed the drive past the murals but would have been nice to walking tour of them instead. Good to go up Monserrate mountain.

Quality of Experience

Food

Lunch was amazing.

Guides, Drivers and Staff

Andrea was an excellent guide. She had great knowledge, enthusiasm and tailored the tour to do this the day after it was scheduled due to the impact of the fires where we wouldn't have been able to do a lot of it. The driver was great too. Nice to have water provided.

Transport

Good vehicle. Nice to sit in front seat so I could take pictures out the window.

The Salt Cathedral & Zipaquirá

Colombia

The Salt Cathedral is a must do when you go to Bogata. Spectacular to see and experience.

Quality of Experience

Guides, Drivers and Staff

Andrea explained things very well and knew where to get the best pictures of us. She is very personable and respectful of other tourists.

Transport

Coffee Farm Experience

Colombia

We enjoyed our visit to the coffee farm and hearing the family's story of struggles and survival and seeing how they have developed and do their business. They were very engaging. Also enjoyed meeting their family.

Quality of Experience

Food

We didn't have lunch at the farm due to appointment by the farm owner but had a good meal in a restaurant with a beautiful property.

Guides, Drivers and Staff

Personable guide who was a good interpreter with the farm owners and took some good pictures of us picking the coffee beans.

Transport

Part of the overall experience was travelling in the back of the jeep to get to and from the farm.

Exclusive Cocora Valley, Salento & Filandia Experience

Colombia

Enjoyed the Valley of Wax Palms and doing the hike to the lookouts. A bit commercialized but you can avoid the tacky touristy things they have added and focus on the trails and the views. Nice viewpoint above Salento to see the valley. We did not go to Filandia due to our guide not having it in their itinerary.

Quality of Experience

Food

Excellent restaurant and food.

Guides, Drivers and Staff

Both the guide and driver were personable. Nice to have water provided.

Transport

Comfortable vehicle.

The City of The Eternal Spring & Comuna 13

Medellín

Interesting tour of the city and history of the transformation. Juan Carlos Vanegas was an excellent guide and very knowledgeable. The only disappointment was that the guides and drivers provided water in the other places we had visited on the tour and we expected the same. But it wasn’t provided . We had landed by plane and started the tour immediately so had no water with us. We noticed the guide stopping a few times a picking up water for himself and he should have advised us to do the same.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir

Colombia

Enjoyed it all despite it being a rainy day. Guide adjusted the order of the sightseeing due to the weather. Glad we were able to climb the rock - it stopped raining for us and the fog lifted briefly at the top so we could get a bit of the view.

Quality of Experience

Food

Lunch was incredible.

Guides, Drivers and Staff

Transport

Bunkuany: The Heart of the Wold

Colombia

The description of the tour did not say it would be 12 km hike over uneven and challenging terrain. Even the guide was shocked when he read the description. The guide was excellent and very helpful. We were proud of ourselves for doing the trek. We are in good shape but others would find it difficult. Even the drive to get to the start of the hike was quite the twisty and bumpy experience. We only did this as it we needed an option to replace Tayrona Park since it was closed.

Quality of Experience

Food

Beautiful setting for the meal. Nice to have snacks during the hike.

Guides, Drivers and Staff

Excellent guide and highly skilled driver.

Transport

Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní

Cartagena

Loved the city. Beautiful colours and interesting streets. No food provided on the tour so didn’t rate it.

Quality of Experience

Guides, Drivers and Staff

Good guide and driver.

Transport

The trip was very well organized. All the guides and drivers showed up when they were supposed to. The guides were all very knowledgeable and personable. We spent the most time with Andres for our Playa Tayrona National Park portion of the trip. He was a great person to work with, fun, knowledgeable and polite and well organized. We had a great day hiking with him in the Park and another great day with him tubing down the Don Diego River. Our private boat trip through the Rosario Islands to snorkel was fantastic!

One aspect of Kim Kim I loved was being able to ask questions of the guide on What's App such as what to bring, when we were going to have lunch, etc. It was like having a personal guide with you all the time at your disposal.

I would highly recommend Wendy and the KIM KIM team for your travels to Colombia.

Overall the trip was fantastic. Especially all the help with the Airlines and basically anything else that I needed. The only couple of things that I would change is the hotel in Pasto and in Bogota on the last night. The hotel in Pasto was ok but incredibly loud and the room didn't have a window, AC, fan anything so it was just hot and bad air. When you drive through the student district there are a bunch of restaurants there and hotels that would be more fun to stay in and have the opportunity to go out. The hotel in Bogota that I am talking about is the last night. Again just had a window but with the airplanes you couldn't have it open. No toilet paper in there, towels etc again which is ok because I know it was booked for the convenience of being able to get to the airport early.

One other thing that I would add is the guides need to be more clear on what days they will be with you and for what times. This may be an American thing but I wanted to tip the driver and guide at the end of the time that I would be with them so each day I would ask...are you with me tomorrow? Sometimes they would say yes, sometimes it was just the driver etc. Again non of this is a problem but for me to tip I want to tip at the end of the journey not each day. With that being said it was hard to make sure I had the right amount of cash on hand not knowing what day the guide would leave or if I had the same driver daily. Hopefully that makes sense.

Hotel Reviews

Hotel Cuellars

San Juan de Pasto

The hotel was loud and hot. No air in the rooms and not even a window to open. You could hear someone on the phone from 3 doors down. I would of rather stayed in the student district than here.

Authenticity & Character

The hotel handled more large groups with music and meetings than feeling like you were at a local nice hotel.

Location

Staff

Cleanliness & Comfort

Hotel Habitel

Bogotá

No toilet paper, no towels just not ready to stay in. There was a window but you couldn't keep it open because of the planes so the room was hot.

Authenticity & Character

Location

Staff

Took a very long time to check out in the morning especially being at 2AM and me being the only one there.

Cleanliness & Comfort

Activity Review

Volcano Mud & The Pink Sea

Cartagena

This was sold as the Pink Sea but in reality its a man made salt production that has no reason to go to. It was a waste of a day in my mind and I would tell everyone going to skip it.

Quality of Experience

Food

Finally got taken to a real restaurant after asking multiple times and it is so much better than the tourist food.

Guides, Drivers and Staff

Transport

11 day trip to Medellin, Pereira and Cartagena. The experience was wonderful. Wendy was extremely helpful and accommodating during the planning and in our communications while we were traveling. All of our guides were amazing! Lina in Medellin was so engaging and excited about us learning all about her city; she was so great with our 2 children, making the experience fun for them too! Natalia, in Pereira, was prompt and easy going for our relaxing time in the coffee region. Our private horseback riding tour at La Maria was an experience we will never forget! What a view! And Carolina in Cartagena was diligent in making sure we saw and tried everything the city had to offer. This was our first experience with Kimkim so we did not know what to expect; the experience was seamless! All of the transfers were waiting for us and there was never a single issue; everyone was so accommodating and cheerful. Thank you for our awesome family vacation!

Wendy, our local operator, planned the entire trip flawlessly and made sure to stay in touch with us before, during, and after our visit to ensure our well-being. The guides, who were all exceptional, showed great flexibility and knowledge. Luis gave us a wonderful tour of Bogota, while Juan led us through Leticia and the Amazonas, preparing us well for hikes in the rainforest and going above and beyond to ensure our enjoyment. Our visit to Colombia was unforgettable, and we are grateful to Wendy, Luis, Juan, and the local guides in the forest for creating such wonderful memories.

Overall we enjoyed the trip thoroughly. ALL the staff including Wendy, Andrea, Andreas, Martin, and, everyone were knowledgeable, kind, caring and very attentive to our special needs. Aside from the physical strains of walking hills where unavoidable, we have no complaints. The hotel in Bogota (Sofitel) was a gem and we loved it. However, the same cannot be said for Park 10 (Medellin). This was one of the WORST places I have ever stayed. It was exactly the opposite of what we had requested. These people were very kind and tried to help, but have no idea how to operate a hotel. We had NO hot water most of the time, no one could adjust the A/C so that we were not cold all the time, no one could get the TV (Direct TV) to produce anything but Spanish speaking channels, numerous technical issues which never were resolved, etc. The original hotel would have been great except the brochure does not mention that most rooms could only be accessed by long, steep, dangerous stairways with no railings. When none of the rooms we were supposed to get were available they were of no help in accommodating us. Really ruined a good part of our stay in Medellin.
So after this long litany of complaints, let me conclude by thanking your entire organization for providing us with a wonderful memory of our anniversary in your beautiful country, with its kind people and welcoming spirit.