Colombia Travel Agents

It was just a short vacation at the end of a working trip but a lot of fun! Our guide, Anna, was terrific and Margoth and her team were very attentive.

My husband and I used kimkim to book our honeymoon to Colombia. We had the most memorable trip, and the arcanto team made our vacation so organized and seamless! Our booking agent Margoth was thoughtful and organized with a careful and thoroughly written out itinerary. Every excursion was tailored to what my husband and I were looking for in our honeymoon - the perfect mix of site seeing, adventure, and relaxation! All the details were carefully planned and explained in a clear and concise way. The entire team was quick to respond to questions and the communication overall was excellent!
We started our trip in Medellín, where our driver and guide were patiently waiting for us! They were easy to find with our name visibly written on a sign right as we exited the airport.

Our guide in Medellin, Juan Carlos, was so wonderful. He was kind, hospitable, and so knowledgeable of the city we were visiting. He explained history of the city and answered all our questions and gave excellent recommendations. We always felt safe and comfortable in his care! It made us feel at ease to have guides that spoke English and Spanish to assist us while navigating the city. He introduced us to other guides along the way, to give us a diverse experience while touring locations including Communa 13, Campana waterfall hike, and our coffee farm tour. Every person we met along the way was a friend to us and made the trip that much more memorable!

In Cartagena we were delighted to be guided by Ana. She was so passionate about the city and shared her knowledge of the history in a fun and exciting way. In Cartagena we had more down time and she gave us excellent recommendations to explore for shopping, eating, and drinking. She showed us the best spot to watch the sunset with a delicious cocktail, and also knew the best photo opportunity spots. It was such a pleasure to get to know Ana and be guided by her through the Old City.

The hotels and dinners that Margoth booked for us were top of the line, luxurious and impressive. Every meal we ate was so delicious and throughout the week we experienced a great variety of places with live music, high end dining, and local eats.

Margoth and the Arcanto team made our honeymoon so wonderful, and we are so grateful for all the memories we have from the trip! They are truly experts and took out the stress of planning on top of booking the best places we would have never been able to figure out ourselves. Would definitely use this agency again for booking a vacation. Thank you Margoth, Kim Kim and Arcanto for the best vacation!

Hotel Reviews

Hotel Las Islas

Barú

Overall I enjoyed my stay at Las Islas Hotel. My husband and I stayed for 1 full day and 2 nights. This was a good amount of time for this resort. We stayed in a tree top bungalow, which was a very unique experience. The view was beautiful and the bungalow offered privacy and comfort. There was an outdoor hot tub for private use, although the hot water did not work well so we were not able to get much use out of it. For couples that are looking to spend majority of their time in their rooms, this is a good resort for that, as the rooms are very quiet, relaxing, beautiful and spacious. There is good air conditioning in the rooms which was nice because it is very hot and humid outdoors. The resort itself does not offer much activity that is inclusive. There is a small beach and pool included in the stay. There are excursions to do throughout the day at an extra cost. We were able to do most in the day that we were there, and enjoyed the activities. The massage was excellent. I was able to tell that the therapists were very knowledgeable of the anatomy and well practiced. I was also impressed by the food. Each meal service offered a variety of selections with options for meat, fish, vegetable, and pasta. Each dish had excellent flavor and was prepared well. I had a difficult time navigating the island. The signs and map are misleading and often times were inaccurate or contradictory of each other. The staff was friendly and quick to offer help or rides on the golf cart to desired locations when requested. We were offered use of bicycles to navigate the resort however the tires were all flat and the bikes did not appear safe to use. There appeared to be poor communication between the staff for reception, excursions, and restaurants as we were told contradictory things regarding timing and locations of the activities. The descriptions of the excursions were misleading and often did not include everything that was described. The cost of all the excursions did add up, and without the extra activities not included in the stay there is not much to do on the resort. I enjoyed my time at the resort but would not pay the price again for the experience that we had.

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Cleanliness & Comfort

El Cielo Hotel

Medellin

El Cielo is luxurious, beautiful, and hospitable! Friendly staff, excellent food, and wonderful accommodations.

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Location

Staff

Cleanliness & Comfort

Hotel Casa San Agustín

Cartagena de Indias

Beautiful colonial hotel in the old city! The food is excellent and the staff were incredibly friendly and kind. We did not have time to book the spa although the tour of it looked sensational! Would return again

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Staff

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Activity Reviews

Welcome to Colombia!

Colombia

The team made it so easy to find our guides! We felt welcomed, safe, and so excited to start our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour of Medellín Highlights (with Local Market and Comuna 13)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Chorro Campana Hike

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Our entire trip was absolutely amazing and so much more than we expected. Michael and his team were with us every step of the way from start to finish, and provided a diverse itinerary that somehow met the needs of our entire family including 2 young children. We were very impressed at their communication throughout the trip as well as the experiences they provided. All of the hotels were perfect too.

We were so grateful our trip included guides and drivers because we learned so much more about the country and its people because of them and never needed to worry about getting a cab anywhere. They made the trip so much easier and more fun than it would have been if we did it all ourselves. A few highlights were playing Tejo with Mari Luz in Bogota, drinking coffee with Carlos in Salento, our coffee farm tour, walking the streets of cartegena and drumming at sunset with Roberto.

Too many amazing experiences to name. We hope to come back to Colombia again and will definitely use KimKim to provide our next trip.

Hotel Reviews

Hotel Muisca

Bogotá

Great hotel in a quiet area. Perfect for walking down to the Candeleria neighborhoods. The chefs were amazing and the front desk staff were always very helpful and patient. You’ll definitely want to bring ear plugs because the walls are thin, but we’re always prepared for that so it wasn’t a problem.

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Staff

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GHL Hotel Armería Real

Cartagena

The location was perfect because it was walking distance to everything we needed for food and shopping. The rooftop pool and restaurant worker perfect for our family. The staff was very kind, helpful, and service was great. We want to come back.

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Staff

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Finca Hotel del Cafe

Santa Rosa de Cabal

Very nice hotel off the beaten path. It was a nice place to rest between cities with great views from the restaurant area.

Authenticity & Character

The hotel part was fantastic, but the American music from the 80’s in the restaurant view area made it feel a little corporate. Luckily the restaurant area is a 5 minute walk up the hill from the hotel.

Location

Staff

They were very helpful and set up the jacuzzi so we could use it one evening.

Cleanliness & Comfort

Ecohotel Piedemonte

Very peaceful and relaxing.

Authenticity & Character

Location

Staff

Juliana was very helpful and went above and beyond to get our laundry service done earlier in the morning so we could have them for our 8:30am excursion. The chefs also cook to order.

Cleanliness & Comfort

Activity Reviews

Fruits of Colombia at a Local Market

Bogotá

It was perfect and we learned so much. Only tip would be to provide a handout with the fruit on it because we couldn’t remember any of the names.

Quality of Experience

Leaning how to cut and eat the fruit and learning about the impact of fruit in Colombia were the highlights.

Guides, Drivers and Staff

Transport

Colombian History with Street Art

Bogotá

Bogotá Museums Tour

Bogotá

Tejo Game in Bogotá

Bogotá

Very fun. Family favorite.

Quality of Experience

Guides, Drivers and Staff

Walking Tour & Street Food

Cartagena

Absolutely amazing behind the scenes tour of Cartegena with Roberto.

Quality of Experience

Our guide Roberto.

Guides, Drivers and Staff

Tour to Nemocón's Salt Mine

Bogotá

Guides, Drivers and Staff

Transport

Coffee Farm Tour in Finca Buenos Aires

Salento

We loved seeing the process from start to finish.

Quality of Experience

Guides, Drivers and Staff

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Santa Rosa Hot Springs

Colombia

Beautiful location.

Quality of Experience

Nothing. It was just really crowded because the local families were on vacation.

Guides, Drivers and Staff

We learned so much in our drive from Salento to the hot springs. The guide was great. It was also really nice to have someone to watch our stuff.

Transport

Cocora Valley & Salento

Colombia

Absolutely beautiful place. It was more than we were expecting.

Quality of Experience

Our guide was so passionate and went above learned a lot.

Guides, Drivers and Staff

Transport

The Willy Jeep was fun.

Rosario Island Beach Day (Coralina Island)

Colombia

Very relaxing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boquilla Mangrove Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

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Sunset Drum & Dance Safari at the Beach of La Boquilla

Colombia

It was an amazing experience.

Quality of Experience

Realizing that this was a music school and watching the sun set during a song. It was all very interactive and engaging.

Guides, Drivers and Staff

Transport

Thanks a lot. You guys were amazing. we all had a wonderful time with unique experiences.
Your team was wonderful. We did not have any issue... there was minor breakdown but your guide Eddie was on top of it. he arranged back up very fast and everything was just perfect. Eddie was very informative and very nice..
Again thanks to you Michael and Kimkim.. Michael you always answered any of our question/concern with utmost urgency and respect. Thanks for your guidance. We look forward for another trip with you guys in the future.
Cheers,
On behalf of our group many many thanks.
pankaj

Hotel Reviews

Hotel Park 10

Medellin

OK. not the best.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

I was expecting modern hotel in spirit of modern Columbiam style...

Hotel Caribe Faranda

Cartagena

I had a very bad experience. The AC was not working. At late night I was going for a food to 24 hour restaurant and they would not put a tab on my room. I had to pay cash or credit card... I had to husstle.. It was not nice.

Authenticity & Character

Location

very old property.

Staff

Cleanliness & Comfort

Activity Reviews

Medellín Transformation Tour

Medellín

very nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Paragliding in Medellín

Medellín

It was very nice however we had to climb a lot before we can reach for paragliding. As I mentioned few guys had trouble walking. And when we finished we saw a second spot very close in walking distance had the same service but one did not have to climb. I wish other guys would have enjoyed this spot.

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Food

Guides, Drivers and Staff

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Peñol Boulder & Guatapé Boat Trip

Medellín

really woth it.

Quality of Experience

Food

Guides, Drivers and Staff

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Walking Tour & Street Food

Cartagena

nice. Learned about the history and transformation was amazing.

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Guides, Drivers and Staff

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Private Boat Trip to Rosario Islands

Colombia

Really nice.

Quality of Experience

Food

Guides, Drivers and Staff

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Salsa Experience

Cartagena

amazing..

Quality of Experience

Guides, Drivers and Staff

Transport

Boquilla Mangrove Tour

Cartagena

amazing

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Drum & Dance Safari at the Beach of La Boquilla

Colombia

amazing

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip around Colombia experiencing the art, culture, food and of course the coffee in this beautiful country. All our guides were so informative and helpful; Ricardo in Bogota was so knowledgable kind and interesting,.....in fact none of them disappointed in anyway. Columbia is a vibrant, extremely friendly and interesting country with a rich cultural heritage. I would not hesitate in recommending it as a great holiday destination and I would definitely recommend kimkim for its professionalism, choices of accommodation and tour guides and overall attention to detail.