Colombia Travel Agents

This was a fantastic trip from start to finish. Kimkim took care of all the logistics of planning a trip so I could really enjoy my vacation and be in the moment. I felt fully supported throughout the process and all my questions were answered promptly before and during the trip . The hotels, restaurants, excursions & guides recommended to us were all top notch.

Hotel Reviews

Hotel Faranda Collection Medellin

Medellin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capellan de Getsemani

Cartagena de Indias

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Baru Calablanca

Cartagena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Colombia!

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour of Medellín Highlights (with Local Market and Comuna 13)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Guatape and El Peñol

Colombia

The only thing I would change is for travelers who can get the climb up Guatape relatively quickly, is to leave the area soon after so you can spend more time in the beautiful little town that follows it.

Quality of Experience

Guides, Drivers and Staff

Transport

El Retiro Hike

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Tour of Cartagena Highlights (Old City)

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Short Ceviche Class

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day in Cartagena

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival to Baru (Hotel Sofitel Barú Cartagena)

Isla Barú

Arriving by boat straight to the hotel was a great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Day at Baru (Hotel Sofitel Barú Cartagena)

Isla Barú

Quality of Experience

Guides, Drivers and Staff

Transport

Departure from Baru (Hotel Sofitel Barú Cartagena)

Isla Barú

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Colombia

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

We recently decided to tour Columbia before a family wedding in Cartagena, and after reviewing the itineraries and ratings of 5 tour companies (including one recommended by the wedding planner), we decided to use KimKim and Chaska Tours. Wow what a good decision. I have never experienced the level of professionalism, attention to detail, flexibility and responsiveness in a tour company like Michael provided us. I revised our itinerary multiple times, and frankly communicated anything that I needed with him, and he would always respond within the hour and have a thorough response for me shortly after. The tour guides at each location were knowledgeable, patient and fabulous, and the hotels were amazing...overall, the tour exceeded our expectations. Thank you Michael for everything you did to ensure our trip was thoroughly enjoyable. I would not hesitate booking with KimKim at all ... less stress and more enjoyment guaranteed.

Activity Reviews

Traditional Dinner - Top Chef Private Dining

Bogotá

Although this was supposed to be the highlight at the beginning of our tour, we felt that the description of the activity and what was actually delivered did not match at all. The quality of the venue, the food and overall experience was less than acceptable. The food was more cafeteria quality (than top chef), and no wine/alcoholic beverages were offered. We would have preferred to skip it and do something on our own.

Quality of Experience

Food

Coffee Farm Tour in Finca Buenos Aires

Salento

The tour coordination was not well planned as we were picked up from the airport by a driver who could not speak english at all and even though we explained that we were hungry, he communicated that there would be food on the farm. We asked it we could stop along the way to pick some snacks up and he did not. We were told that they would be selling typical Colombian snacks (home-made empanadas) and refreshments at the farm, but they were not. We did not eat anything the whole day, and the tour was so so. The facilities were being repaired, it was quite minimalistic, the hats and ponchos were re-used without cleaning....just overall lacked quality and substance. Another more established farm should be considered for future.

Quality of Experience

Guides, Drivers and Staff

Bogota Highlights Tour

Bogotá

Mayelline, our Bogota Tour Guide was awesome! She was very knowledgeable and made the tour very interesting and informative for us. We highly recommend her.

Quality of Experience

Guides, Drivers and Staff

Walking Tour & Street Food

Cartagena

Sofia our tour guide in Cartagena was good, but we found her to less informed/knowledgeable than the other tour guides we experienced on this trip. She provided basic information but we found that she did not freely share information unless asked. Additionally, given how hot it was that day, we asked her to provide some breaks during the 3 hour tour, and instead of taking us to air conditioned locations, we simply stopped at various places along the street in the stifling heat so we really could not cool off. The home she took us to for the "ice cream" stop was quite dirty and the washrooms not acceptable. Overall we did not find this tour worthwhile.

Quality of Experience

Guides, Drivers and Staff

Filandia, Salento and Valle del Cocora

Colombia

Wow...what an amazing experience. Our tour guide was soooo knowledgeable about all kinds of things and was patient and thorough. He provided us with information on the flora, fauna, history...really enjoyable and informative. I would definitely recommend him.

Quality of Experience

Guides, Drivers and Staff

We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly!

Hotel Reviews

El Cielo Hotel

Medellin

Beautiful hotel in the heart of a beautiful city - clean and attentive!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Senda Watapuy

Santa Marta

A piece of paradise right outside Tayrona National Park. A pleasure to visit in its own right.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capellan de Getsemani

Cartagena de Indias

There was a lot of city road work going on while we were there, but Hotel Capellan served as an oasis from that, cool, comfortable, right in the heart of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Minca Tour with Local Cacao Farm and Marinka waterfalls

Colombia

Loved getting to see the farm and the view was spectacular. A true gem.

Rum Tasting with Chocolate Pairing

Cartagena

The Best of Medellín City Tour Highlights (with Comuna 13)

Colombia

Half-Day Coffee Farm Tour

Medellín

Welcome to Colombia!

Colombia

Walking Tour of Cartagena Highlights (Old City)

Colombia

Depart Colombia

Colombia

Tayrona National Park Tour

Colombia

We had an excellent experience with this travel agency from start to finish. What stood out most was their reliability. Every detail: local tours and transportation—was handled with care and precision by Cristina. There were no surprises, and everything ran exactly as planned, which made it easy for us to relax and enjoy the trip.
They were also incredibly dependable. Whenever we had questions, they responded quickly and helpfully. Cristina was all the time in touch with us and assisted when needed.
I also want to mention our incredible guide, Eduardo, in Santa Marta, with whom we explored Tayrona National Park, the Bunkuany Trail, and Tayronaka Natural Reserve. His kindness, patience with us, and knowledge were remarkable. I would absolutely recommend Chaska Tours to anyone looking for a well-organized and worry-free travel experience

Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour

- Medellin: Liliana was a great guide with a lot of information and insight, we really enjoyed spending the day with her!  She was very kind and understanding with our kids.  Unfortunately our tour was supposed to include Plaza Botero but we did not go there.  In addition, we didn't like how she changed the departure time to Rio Claro Nature reserve unnecessarily, as we had to wake up much earlier and then spent 2 hours waiting around for lunch and rafting.

- The Hotel Marquee Medellin was luxurious but it would have been nice to have known more about its location in the "pink district" and close proximity to nightlife.  The music was incredibly loud until 4am.  Although this was mentioned to us in previous messages, it was not clear how disturbing this would be.  I would not recommend this hotel to visitors unless they are interested in the nightlife and especially not if they are traveling with kids or have early morning tours booked.

- The walking tour and street food tour in Cartagena was very disappointing and poorly done. It only lasted about 1.5 hrs and included only tasting fruit.  We did not get to enjoy any other local cuisine and did not even go to the Getsemani district. It did not match the description given to us at all and we were very disappointed, as this was our only day to see the city.

- we really appreciate that you were in communication with us the entire trip. The transportation vehicles and drivers were amazing.

Hotel Reviews

Marquee Medellín

Medellín, Antioquia

Great hotel but not a great location. Be aware of the very loud noise on weekends as music is played until 4am.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

W Bogota

Bogotá

Clean, modern, great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Baru Calablanca

Cartagena

Beautiful, a lot of amenities, very clean. Wish there were more umbrellas available. Did not like how water activities were only available from 11am-1pm and only 1 per person.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Walking Tour & Street Food

Cartagena

Did not match description given to us, very short and missed several aspects

Quality of Experience

Guides, Drivers and Staff

Driver was great, guide was OK and didn't really seem excited or interested

Transport

Nature Experience: Río Claro Nature Reserve

Colombia

Ziplining was pretty short experience. Would recommend to try to time it closer to lunch so there isn't much waiting around. Rafting experience was really nice but little long. Not worth the 3 hour drive

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Good vehicle