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Angel Tang

I love exploring and have been traveling in Asian countries for more than fifteen years. As a Japan specialist, I have a deep affection for this country and I will use my knowledge and expertise to make your Japan trip an experience of a lifetime! Japan is a place where you can slow down your pace and heal your soul. It’s time for me to introduce this dream-like country to you.

What places and activities do you specialize in?

"I specialize in crafting immersive cultural tours tailored for culturally-minded travelers who have a passion for exploring Japan. My goal is to help them create an experience that aligns with their interests and desires, allowing them to absorb the rich history and culture of each carefully selected destination. Some highlights include UNESCO World Heritage sites such as Shirakawago Village and Nara 8.

For those seeking adventure, I offer walking excursions along the ancient Nakasendo Trail and the Kumano Kodo Pilgrimage Route nestled in picturesque mountains.

Families looking to introduce their children to the wonders of Japan can anticipate a blend of exciting activities. From engaging with samurai and ninjas to the rhythmic beats of Taiko drumming, and from scenic hikes and bike rides to hands-on sushi classes, there's a diverse range of experiences to cater to every member of the family.
"

How did you get involved in travel?

"I graduated from university in the late 90’s, a tourism booming time. Cultural exchanges were very frequent. My sister married a Japanese man who also helped me with a lot of easy visits to Japan, and I made lots of friends there. That was when I started to have true feelings for the nice people there. Then I learned they also needed someone to guide them around, so I started to work as a tour guide and have been in travel since."

Please share a unique travel experience you will never forget.

"For me, the trip to a remote village in the Vietnamese countryside is the most unforgettable. I visited a local family there and lived with them for several days. By the end of the visit, I was literally a member of that family! Today, the little girl of that family whose tuition I used to finance has already graduated from university. Travel is not only for experiencing the culture and seeing the breathtaking landscape but also for giving back to the local community!"

Angel is part of the following groups: Japan Travel Agents, Japan Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Angel

Stress Free Japan for First Timers
Japan | Jun 26 - Jul 5, 2025

L
Loretta S.
Newark, NJ | Reviewed on Jul 08, 2025
For the first time in years, I decided to use a travel agent to help me plan our trip to Japan and a friend told me about Kimkim. It was the best decision! Angel, our travel agent local to Japan, prepared a perfect itinerary for our family, was quick to respond to any questions I had and planned a stress free trip for us. Kimkim and Angel were amazing! Read more

For the first time in years, I decided to use a travel agent to help me plan our trip to Japan and a friend told me about Kimkim. It was the best decision! Angel, our travel agent local to Japan, prepared a perfect itinerary for our family, was quick to respond to any questions I had and planned a stress free trip for us. Kimkim and Angel were amazing!

Hotel Reviews
the b asakusa
Tokyo

Comfortable stay in a quieter yet tourist friendly part of Tokyo. No complaints

Authenticity & Character
Location
Quieter part of the city with lots of places to see, shop and eat
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

The hotel is in a beautiful and peaceful location with a close walk into town. So interesting and unique to experience a traditional Japanese hotel, the onsen, and authentic meals in our room overlooking the river.

Authenticity & Character
Very authentic and unique experience
Location
Beautiful and serene yet close to the small town and walks by the river
Staff
Cleanliness & Comfort
The hotel was incredibly clean, however, I was not expecting how uncomfortable I would be sleeping Japanese style.
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

Very comfortable hotel in a convenient location near train station. Great amenities available with laundry, breakfast and a toiletries bar in the lobby for anything you may have forgotten. Check in/check out was so efficient. Loved the soaking tub in the bathroom!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but bed and pillows were quite firm for me
Cross Hotel Osaka
Osaka

Perfect location a few steps away from Dotonburi in one direction and high end stores in the other. The staff was especially friendly and helpful. The breakfast buffet was the best we had on the trip. So many options!

Authenticity & Character
Breakfast buffet was memorable, location perfect
Location
Staff
Very helpful
Cleanliness & Comfort
Loved the bathroom set up and beds were comfy
Shibuya Excel Hotel Tokyu
Tokyo

We spent only 1 night here but loved the view of the crossing and convenience to the train station. Had a great meal in the cafe and breakfast buffet was amazing! Bed was very comfortable and room was the largest we had in the trip.

Authenticity & Character
Unique location
Location
Great views of the crossing
Staff
Very helpful
Cleanliness & Comfort
Beds were comfortable and breakfast was great! Knocking off 1 star as the AC was not working great in our room. Had it at the coldest setting and still a bit warm at night.
Activity Reviews
Full Day Tokyo City Tour with Culture & Life
Full Day Tokyo City Tour with Culture & Life
Tokyo

Nao was our tour guide for our first full day in Japan. She was the best and asked us if we liked the planned itinerary and made subtle changes along the way to our plans that perfectly suited my family!

Quality of Experience
Guides, Drivers and Staff
Nao went above and beyond to change things up and give us the Tokyo intro we won’t forget
Transport
Walked or used the subway. Having someone explain the subway system to us the first day was sooo helpful
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

While we had some great food in places we would not have found ourselves, the food itself did not stand out to me as being that memorable. I had hoped for something a bit more special. The guide was very hard to hear in loud places and I felt like we missed out on interesting info about the area.

Quality of Experience
Food
Food was average
Guides, Drivers and Staff
Difficult to hear
Transport
Walking tour in cool areas
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Such a different experience from Tokyo - serene landscapes with Mt Fuji as the backdrop with a private guide and driver. Ayumi our tour guide was great at giving us information on the area and history. She also tailored the experience based off of my family’s interests which made the day very special. Ayumi and Mr Kong, our driver, made the day fun and relaxed.

Quality of Experience
Beautiful landscape and area
Guides, Drivers and Staff
Ayumi and Mr Kong were our favorite guides on our whole trip
Transport
Best driver we had!
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Really fun touristy experience that gave us a lot of laughs and pictures! Only drawback was the time of year being summer did make the kimonos uncomfortable but we had a lot of fun with it

Quality of Experience
Guides, Drivers and Staff
Our tea guide was a bit reserved but our guide at the Samurai experience was really funny
Transport
Not applicable
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

We got to see so many sites on this tour and learned a great deal about ancient history. Kyoto is an amazing place and very unique. Unfortunately one of the main castles was closed the day of our visit and the tour guide had purchased tickets in advance so it felt like a letdown

Quality of Experience
Guides, Drivers and Staff
Our guide on this trip was very difficult to hear as she only spoke to one of us at a time. We regrouped after the tour and shared what we each learned to get a better feel for what we saw that day
Transport
We spent a good amount of time commuting to the castle only to find out it was closed. Felt like a waste of precious time in a great city
Full Day City Tour with  Osaka Castle
Full Day City Tour with Osaka Castle
Japan

We added Osaka to our itinerary last minute and I’m so glad we did! Although Osaka is another large city close to Kyoto, the vibes were so different. Very friendly and fun place. Had a great guide Senei who we really enjoyed spending the day with! Having a private driver made transport a breeze.

Quality of Experience
Guides, Drivers and Staff
Our guide had the best English in our trip and tailored the itinerary to our family
Transport
Mr Kole was a great driver! Very easy to get around and see a lot in one day!
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 13, 2025
Dear Loretta,
I hope this message finds you well. I wanted to take a moment to sincerely thank you for your thoughtful and detailed review. Your insights, both the highlights (such as hotels and tours) and the areas for improvement, are incredibly valuable to us. Feedback like yours helps us refine our offerings, ensuring future travelers have an even more memorable experience.
It was a great pleasure having you as part of this journey, and I'm grateful that you shared your honest...
Read more

Dear Loretta,
I hope this message finds you well. I wanted to take a moment to sincerely thank you for your thoughtful and detailed review. Your insights, both the highlights (such as hotels and tours) and the areas for improvement, are incredibly valuable to us. Feedback like yours helps us refine our offerings, ensuring future travelers have an even more memorable experience.
It was a great pleasure having you as part of this journey, and I'm grateful that you shared your honest perspective. Your input truly makes a difference!
Wishing you all the best, and I hope our paths cross again on another adventure.
Warm regards,
Angel

We had an incredible time in Japan. KimKim h...
Japan | Jun 26 - Jul 4, 2025

Janet
Janet H.
Denver, CO | Reviewed on Jul 07, 2025

We had an incredible time in Japan. KimKim had everything planned out and made it easy. We would use them again going abroad

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 08, 2025

Dear Janet,
Thank you for entrusting KimKim with your Japan travel experience. We're delighted to hear our meticulous planning contributed to your memorable journey. Your satisfaction is our greatest motivation to continue delivering seamless travel solutions worldwide.
Warm regards,
Angel

Visiting Japan, a country none of us had ever...
Japan | Jun 24 - Jul 2, 2025

J
JP S.
San Jose, CA | Reviewed on Jul 05, 2025
Visiting Japan, a country none of us had ever visited before, was a little daunting. Angel made excellent suggestions that enabled us to fulfill specific requests while also having memorable experiences. We were very happy with the expertise of our guides, which was first noticed as we navigated public transportation (trains, subways, buses, etc.). The guides answered all of our questions about local landmarks and provided good suggestions for modifying or augmenting our tours. We walked... Read more

Visiting Japan, a country none of us had ever visited before, was a little daunting. Angel made excellent suggestions that enabled us to fulfill specific requests while also having memorable experiences. We were very happy with the expertise of our guides, which was first noticed as we navigated public transportation (trains, subways, buses, etc.). The guides answered all of our questions about local landmarks and provided good suggestions for modifying or augmenting our tours. We walked a lot of steps and endured a lot of heat, which is to be expected in June. The rain wasn't too bad, and in truth, we appreciated the guides popping into air-conditioned shops/stores as we moved about the cities.
Tokyo was a large area, and we crisscrossed the city via subway, seeing multiple shrines and temples, but also museums and eating locations. There was a lot more green in each city than we expected, and walking through gardens and greenbelts was helpful to counteract the heat. We had a good experience riding the bullet train (shinkansen) and had oversized luggage seats (which we probably didn't need since we only had a carry-on and backpack each). There were many last-minute questions that we asked of our local specialist (Angel), and she answered them all very quickly. I was happy to feel like we had some flexibility to alter our itinerary (during our tour days) on the recommendation of our guides, with the intent to avoid crowds or remain cool during the hot part of the day. Overall, each of our guides had excellent English and demonstrated very good local knowledge. We were able to answer most of the questions about Japan's history and some of its significant cultural aspects due to a thorough explanation from the guides prior. We remained in awe of the order and control of the society/country as a whole and remarked that we would return, as there were many areas that we didn't see. We were very happy with the KimKim experience and would use them again to build our itinerary on a future vacation.

Activity Reviews
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

Learning about Sumo and watching the family participate was amazing. The sumo wrestlers were excellent - gracious and humble. We enjoyed their personalities and the lunch was very good. Finding and arriving on time was a little stressful as this was our first experience in Japan, but we persevered and had a great time. Having someone in the family to cheer for was an important part of the event. Photos were priceless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Learning about Ninja/Samurai history and getting a chance to feel and touch the weapons (take pictures with) was fun. The tea ceremony with kimono was amazing - so much history and culture wrapped up in that event. My family very much enjoyed the matcha tea, and we found we loved the mochi (especially the cinnamon flavor). The host was very good at explaining the ritual but also at ensuring the customs were understood (and practiced).

Quality of Experience
Guides, Drivers and Staff
Kyoto Night Foodie Tour
Kyoto Night Foodie Tour
Kyoto

Walking around at night gave us a different view of Kyoto and we appreciated the local food and drink. Our guide (Nami) was very accommodating and friendly. We were supposed to have another couple join us, but they cancelled so this became a defacto private tour. The food difference between Tokyo and Kyoto were noticeable - our guide explained why. Great experience on our last day in Japan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 08, 2025

Dear JP,
Reading about your adventure brought smiles to our entire team! We're truly grateful for your trust in Kim and me to navigate your first Japan experience. It was a pleasure to help plan it, and I hope we'll have the chance to work together again in the future.
Best,
Angel

Angel was amazing with our Japan tour. We had...
Japan | Jun 7 - Jun 25, 2025

Heidyie Enith
Heidyie Enith F.
Flagami, FL | Reviewed on Jun 30, 2025
Angel was amazing with our Japan tour. We had an awesome trip! Read more

Angel was amazing with our Japan tour. We had an awesome trip!

Hotel Reviews
Imperial Hotel
Tokyo

This place was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperial Hotel Osaka
Osaka

Is nice but not Tokyo nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carpets need to be changed
Gora Kansuiro
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Heidyie,
Thank you so much for sharing your kind feedback — I’m so happy to hear that you had such a wonderful trip. It was a pleasure to help plan it, and I'm sharing in your joy! I hope we'll have the chance to work together again in future adventures.
Best,
Angel

Warm regards,

Very Memorable and Efficient Two Weeks in Japan
Japan | May 1 - May 15, 2025

Arnaldo
Arnaldo P.
Flagami, FL | Reviewed on May 26, 2025
Tokyo: hotel Cerulean was amazing! Excellent service and spacious room. One of the best hotels we have ever stayed in. Our guide Yumi was not great. It was a rainy day so she finished the tour at 2pm but did not give much suggestions on what else to see. The Yanaka historical walking tour was very nice. Kyoto: Our hotel was convenient because we did lots of buses. The room was spacious, but nothing like the Cerulean in Tokyo. Our guide Masaaki Tanaka fooled us because we saw him at... Read more

Tokyo: hotel Cerulean was amazing! Excellent service and spacious room. One of the best hotels we have ever stayed in. Our guide Yumi was not great. It was a rainy day so she finished the tour at 2pm but did not give much suggestions on what else to see. The Yanaka historical walking tour was very nice.

Kyoto: Our hotel was convenient because we did lots of buses. The room was spacious, but nothing like the Cerulean in Tokyo. Our guide Masaaki Tanaka fooled us because we saw him at first and he is an older gentleman but he was quicker and more fast paced than us. He was excellent, very knowledgeable and very interesting. Took us to eat in a beautiful noodle house and it was raining as well so instead of going to Kiyomiu-dera Temple we went to the indoor museum where there is 1000 buddas. Very fascinating.! Had another full day with him in Nara and temple there and he was excellent.
Our other guide was Yuki, she was soft spoken and very good as well. Had a long great day with her in the Bamboo forest.

Osaka: The Westin Osaka was very nice and had good service as well. There is alot of construction going on around it there so it was a bit of a walk to the main city and train station that had all the restaurants and stores. Would have prefer to stay closer to that area. Met with Yuki again and she took us on a city tour of Osaka. The museum was very interesting, probably would have skipped the Osaka Castle, was alot of walking. The food tour at night was alot of fun and the guide was funny and very quick. She took lots of pictures, would love to see them. Hiroshima guide, was very knowlegeable and spoke great english. Gave us a full tour and great place for lunch. Forgot her name, but Im sure you must have it.

Hakone: AMAZING!!!!! The hotel was first class, the buffets were fabulous, the springs were so relaxing and the scenery was spectacular. Our guide to see Mt. Fuji was May - excellent and a great photographer too! He was witty and bought us alot of local treats so we could enjoy them. Extremely knowleagable of the area and took us to an open air museum, including Picassos, that was not on the itinerary. This Hakone open air museum, should be on the list. Our driver, Joan was professional, on time and a sweetheart! This was the perfect ending to a hectic tour of Japan. Thanks to Angel and KimKim for all the assistance and patience with us!
Arnie and Carmen

Hotel Reviews
Hakone Kowakien TEN-YU
Hakone

Amazing views, staff is excellent! Great breakfast and dinner buffets! PJ's and japanese robes given to wear make the stay more special. The hot springs are amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Osaka
Osaka

ALOT OF CONSTRUCTION AROUND THE HOTEL MAKES YOU WALK MORE THAN NEED TOO. NOT VERY CENTRALLY LOCATED.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Granvia Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel
Tokyo

Location was great, white glove service. Excellent breakfast buffet. Customer service was top notch. Very spacious rooms with great ammenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 27, 2025

Hi Arnie and Carmen,
Hope you are doing fantastic.
Thank you so much for your wonderful review.

I'm thrilled to hear that you had a memorable trip to Japan and that the itinerary we created together resonated with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Angel

Great Experience
Japan | May 9 - May 24, 2025

Penelope
Penelope D.
Newark, NJ | Reviewed on May 26, 2025

We were very happy with all the arrangements made by Angel. She was exceptional in her communication and coordination to make the travel seamless.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 27, 2025

Hi Penelope,
Hope you are doing fantastic.
Thank you so much for your wonderful review.

I'm thrilled to hear that you had a memorable trip to Japan and that the itinerary we created together resonated with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Angel

Angel’s recs 5/5
Japan | Apr 3 - Apr 12, 2025

stephanie
stephanie b.
Flagami, FL | Reviewed on May 17, 2025

We really enjoyed Angel’s recommendations in hotels and activities. Her organization of our trip made it seamless and unforgettable. Thank you Angel!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 21, 2025

Hello Stephanie,
Thank you so much for your kind words — I’m truly grateful for your feedback! It was such a pleasure helping you plan your Japan, and I'm so glad to hear that you had a great experience. If you ever start dreaming about your next adventure, I'd be more than happy to assist again.
Wishing you all the best in the meantime, and thank you once again!
Warm regards,
Angel

Japan 2025 review.
Japan | Apr 1 - Apr 15, 2025

D
Dominique H.
Canada | Reviewed on Apr 16, 2025
We loved our trip to Japan! It was very well organized and everything went very smoothly. Angel responded right away and was very quick to make adjustments if we needed. The tour guide Taku was amazing, very friendly and informative and funny. We had a great time touring Kyoto with him. The only thing was it was very busy hitting 4 destinations in one day. We would have preferred to have more time to explore and only do 3 destinations. The tour in Hiroshima was also good but we... Read more

We loved our trip to Japan! It was very well organized and everything went very smoothly. Angel responded right away and was very quick to make adjustments if we needed.

The tour guide Taku was amazing, very friendly and informative and funny. We had a great time touring Kyoto with him. The only thing was it was very busy hitting 4 destinations in one day. We would have preferred to have more time to explore and only do 3 destinations.

The tour in Hiroshima was also good but we noticed that we could have taken a 30 min ferry directly from our hotel to the island, but instead we were scheduled for 1.5 hrs of public transportation (streetcar/bus). We ended up buying the ferry ticket ourselves but it didnt make sense why that wasnt offered initially.

The accommodations were all lovely. Great food options and comfortable. It would have been nice if the last hotel let us pay a day rate to keep the room for the day since our driver was picking us up at 6pm and even with late check out we couldn't stay past 12, so when we were tired of exploring Tokyo we had no where to rest while we waited for the driver.

The only excursion I wouldn't recommend was the tea ceremony. It wasn't great, we would have preferred to do the Geisha show in Kyoto that runs in April. It looked much better but there were no tickets available when we looked while we were there.

Hotel Reviews
Grand Prince Hotel Hiroshima
Hiroshima

Beautiful view and easy access to the Ferry which comes right to the dock, but not a great location for seeing anything in Hiroshima or getting to restaurants or shops.

Authenticity & Character
The reception was nice but the rooms were dated.
Location
Scenic but not very accessible to restaurants or shops.
Staff
Cleanliness & Comfort
Very stuffy, we always felt like we wanted to open a window but none of the windows open. Was a little better after we got the AC running.
Hotel Vischio Kyoto by GRANVIA
Kyoto
Authenticity & Character
They had a cute little robot walking around the reception that made everyone smile.
Location
Right near the train station making it easy to hop around everywhere, but also central enough to walk places if you want.
Staff
Very friendly and helpful
Cleanliness & Comfort
Mitsui Garden Hotel Nihonbashi Premier / Tokyo
tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Had we known a little more about the area, we would have spent less time at Bomb Dome and more time on the island. The museum at the Dome is very informative but it was very busy and hot/stuffy walking around making it hard to see things. The island was beautiful and once we made it there later in the afternoon, we wished we had gotten to spend more time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Our guide was wonderful, he had binders with pictures to help him explain the history and he constantly kept us engaged even while waiting for transportation. It was a very busy day trying to hit 4 destinations. We would have preferred to only do 3 and have a little more time to walk around and explore.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

The staff were nice and the Kimonos were beautiful. We did enjoy the tea ceremony but the location wasnt great. The "garden" was a teeny little walkway around the building where you could take pictures. It felt very cramped with no room to walk around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 20, 2025

Hi Dominique,
I'm so glad to hear that you and your family had a wonderful trip to Japan!

Thank you for taking the time to share your thoughts on the itinerary, accommodations, and tour guide. I truly appreciate your honest and thoughtful feedback.

I hope we’ll have the pleasure of assisting you with your next adventure.

All the best,
Angel

Our trip was an overall enjoyable experience....
Japan | Mar 20 - Apr 9, 2025

Tim
Tim T.
Canada | Reviewed on Apr 16, 2025
Our trip was an overall enjoyable experience. Angel was very attntive druing the trip and making sure we got to where we needed. We appreciate the attention which made the trip more relaxing. We also liked the vast majority of the hotels that we were in with a single notable exception. Our lodging on the second night in Tanahara was extremely difficult to check in with their totally inadequate remote check-in process. if we did not encounter a Japanese lady staying at the same place that... Read more

Our trip was an overall enjoyable experience. Angel was very attntive druing the trip and making sure we got to where we needed. We appreciate the attention which made the trip more relaxing. We also liked the vast majority of the hotels that we were in with a single notable exception. Our lodging on the second night in Tanahara was extremely difficult to check in with their totally inadequate remote check-in process. if we did not encounter a Japanese lady staying at the same place that night who spent close to half an hour on the phone with the vendor to get us into our room, I have no idea what would have happened. The dinner they supplied unfortunately was woefully inadequate and some of the described facilities, such as a sauna was simply not available.
We enjoyed the guides that waere booked, they were knowledgible, very pleasant and accomodating.
The trekking we did was great, the information provided by Angel was very useful. There was suficient flexibility that we were able to do our own thing when desired.
There were a few notable glitches that I believe could have been avoided. There was a mix up on the time of our cooking class in Kyoto. The substitute Angel was able to comeup with was not quite a cooking class, but it was an enjoyable evening nonetheless. We thought Angle should have known that the Alpine route would not be open when we were there before we started our trip and we could have made some changes in our itinerary during the final planning stages. We were unable to get on the boat cruise on the Kumano Kodo following the intructions provided by Angel. Several of the travellers we met had made bookings weeks ago and we thought perhaps that could have been done for us. It was not a huge problem but it meant we had to do some last minute plan changes.
We understand that no trip planning is ever perfect and we are used to making last minute adjustments during our travels. However, similiar trips planned along the same manner did go a little smoother than this one.
Finally, we are generally satisfied and would consider using your services again.

Hotel Review
SEN.RETREAT TAKAHARA

Difficult to check-in. Informtion provided was useless. The dinner provided was very poor in quality and quantity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 19, 2025
Hi Linda and Tim, Greetings from Angel. Thank you very much for taking the time to share your feedback regarding your recent trip. We are delighted to hear that you had an overall enjoyable experience and appreciated my attentiveness during your journey. Ensuring our guests feel relaxed and well taken care of is always our top priority. We are glad to hear that most of the hotels met your expectations, but we sincerely apologize for the challenges you faced with the check-in process in... Read more

Hi Linda and Tim,

Greetings from Angel.

Thank you very much for taking the time to share your feedback regarding your recent trip. We are delighted to hear that you had an overall enjoyable experience and appreciated my attentiveness during your journey. Ensuring our guests feel relaxed and well taken care of is always our top priority.

We are glad to hear that most of the hotels met your expectations, but we sincerely apologize for the challenges you faced with the check-in process in Tanahara. Your experience certainly does not reflect our standards, and we appreciate you bringing this to our attention. We are also sorry to learn that the dinner and facilities did not meet your expectations. Although I called the hotel promptly to request more food, we were unable to provide any temporary supplies because it was in the mountains. I will not arrange this hotel to our clients anymore, thanks so much for your feedback and understading.

It’s wonderful to know that you enjoyed the guides we arranged for you. Their knowledge and hospitality are very important to enriching our guests' experiences. We’re pleased that you also found the trekking enjoyable and appreciated the flexibility provided by us.

We acknowledge the issues that arose during your trip, particularly the mix-up with the cooking class in Kyoto and the misunderstandings regarding the Alpine route and the boat cruise on the Kumano Kodo. Thank you for pointing these out; this kind of feedback is invaluable as we strive to improve our service.

It’s reassuring to hear that despite these challenges, you were able to adapt and still have a positive experience. Your understanding and flexibility are greatly appreciated. We will take your concerns into account as we continue to enhance our trip planning process.

We are thankful for your willingness to consider our services again in the future. We look forward to the opportunity to serve you better and provide you with an even smoother experience next time.

Best regards from Japan
Angel

Not Enough Time in Japan
Japan | Apr 7 - Apr 15, 2025

BJ
BJ V.
Chicago, IL | Reviewed on Apr 16, 2025
Our first trip to Japan went very smoothly and Angel was very efficient and helpful in planning the itinerary for our 1 week visit. This was the last leg of our month long Asian vacation thus the short week stay in a country that had much to offer.
The guides she set up for us in Tokyo and Kyoto/Osaka were fabulous. All 3 were knowledgeable and helpful guiding us through the subways and the key sights.. We learned so much of the history and culture of the country from each of the guides...
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Our first trip to Japan went very smoothly and Angel was very efficient and helpful in planning the itinerary for our 1 week visit. This was the last leg of our month long Asian vacation thus the short week stay in a country that had much to offer.
The guides she set up for us in Tokyo and Kyoto/Osaka were fabulous. All 3 were knowledgeable and helpful guiding us through the subways and the key sights.. We learned so much of the history and culture of the country from each of the guides and each was enjoyable company for all 3 days. Also, they were very punctual.
We did request mid range hotels however, we had to get used to the size of the rooms which by our standards were very tight. I would change this in the future and ask for 2 beds and maybe get a little more room. or get a higher end hotel, The locations of the hotels were spot on - safe neighborhoods and clean (the entire country is clean).
I would extend our time in Japan to a minimum of 10 days and in terms of time spent in each area, my suggestion is to spend 3 days in Tokyo, 3 days in Kyoto and surrounding area, 2 days in Osaka; this does not include travel time to get from 1 city to another. In fact 2 weeks should be a minimum to allow for time spent in smaller villages, especially if you do not like crowds.
Overall , we had a great experience with Kim Kim and Angel and would definitely use their services again.

Activity Review
Full Day Mt. Fuji and Lake Ashi Tour (join-in)
Full Day Mt. Fuji and Lake Ashi Tour (join-in)
Hakone

There needs to be a better backup on rainy days - we got to go to an aquarium.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 20, 2025
Hi BJ,
Thank you so much for taking the time to share your detailed and thoughtful review of your trip to Japan! I’m absolutely thrilled to hear that your experience went smoothly and that the guides in Tokyo, Kyoto, and Osaka were able to make your journey both insightful and enjoyable. It’s wonderful to know their knowledge and punctuality added so much value to your visit.
It was a pleasure assisting you with your trip, and I’m so happy Kim Kim and our team could contribute to such a...
Read more

Hi BJ,
Thank you so much for taking the time to share your detailed and thoughtful review of your trip to Japan! I’m absolutely thrilled to hear that your experience went smoothly and that the guides in Tokyo, Kyoto, and Osaka were able to make your journey both insightful and enjoyable. It’s wonderful to know their knowledge and punctuality added so much value to your visit.
It was a pleasure assisting you with your trip, and I’m so happy Kim Kim and our team could contribute to such a memorable experience. We’d be delighted to help you plan another adventure whenever you’re ready!
Warm regards,
Angel