Japan Travel Agents

We had an absolutely incredible experience with KimKim on our 14-day trip to Japan. From start to finish, everything was perfectly organized, making the entire holiday completely stress-free. Our travel specialist, Ben, was amazing to work with. He was extremely communicative, thoughtful, and clearly passionate about creating the best possible itinerary/experience for our family. Every detail was planned flawlessly, from transportation and accommodations to event tickets and daily logistics, so all we had left to do was enjoy the trip.

Our local guides, Peter and Ursula, were just as outstanding. They made our time in Japan seamless, fun, and incredibly enriching with their knowledge and kindness. They truly elevated our experience and helped us feel comfortable and excited every step of the way. We loved exploring Tokyo with Peter, as we were able to visit areas that we wouldn't have otherwise known about. And Ursula was an exceptional guide through Takayama and Kyoto, enriching our experience with her historical knowledge of each region.

Because of how exceptional this experience was, we are using KimKim again to plan our next trip to Brazil. That alone says everything about how happy and impressed we were with their service. We couldn’t recommend KimKim, Ben, Peter, and Ursula highly enough for anyone looking for a perfectly planned, unforgettable travel experience to Japan.

We enjoyed our recent trip to Japan. Olivia, our local specialist was a big factor in the success of our trip. The language barrier in Japan was more challenging than we expected so we were grateful to have transfers, tours, and excellent tour guides organized by KimKim. These details ensured that our short time in Tokyo and Fukikawaguchiko was efficient and enjoyable. We had a nice balance of culture, history and local food mixed with glimpses of modern life in the busy cosmopolitan city of Tokyo, as well as a smaller town experience near mount Fuji by lake Kawajuchiko. We were fortunate to have a clear day with excellent views of Mount Fuji. We enjoyed the brave experience of bathing in the Onsen within the hotel supplied by a natural hot spring near the mountain.
Olivia checked up on us frequently and kept us up to date with timing of pickups and meetings with guides. Our trip was seamless.

Everything Kimkim touched in preparation for our trip was flawlessly arranged and executed.
Our long standing hotel accommodations, transit connections, and air and rail tickets made for seamless enjoyment and ease of travel flow.
The availability of Shona to assist or answer questions was a given and much appreciated when we received her help managing a luggage transfer between hotels.
The four days of guided excursions were flawlessly executed and so easily accomplished thanks to the expert handling of the local guides and professional drivers. Even our day in Kyoto where we relied on mass transit to visit multiple locations on every side of the city were incredibly easy thanks to the excellent transportation infrastructure of the city, prefecture and country.
Shout out to Ayumi and Sochi for insight into both the history and current lifestyle of Japanese culture. Guide Ian’s perspectives provided a good contrast as a western expat living the dream in Japan.
Lastly, we arranged our ski portion of the trip mostly independently and it went really well thanks to the most excellent service provided by Hokkaido Nomad car rental in Sapporo. The camp car service was flawless. We had engine trouble on New Year’s Eve and Suzuki (our rental lead) delivered a brand new camp car to our location in less than an hour, ON NEW YEARS EVE. Amazing.

We had a wonderful experience working with Sandy to put together our trip to Japan. We had 3 couples traveling both together and separately which made the trip quite complex. Sandy listened carefully to the parts of the trip where we knew what we wanted and then made excellent suggestions for hotels, tours and transportation where we didn't have specific ideas. We had particularly wonderful tours in Kanazawa for the artisan tour and Michico's Sumo Championship tour through Sunrise. The trip went perfectly every day, every tour, every transfer, every train ride and every hotel. Sandy was very responsive for the year of advance planning and then she was in touch with us every day of the trip. She answered our questions quickly, sent ongoing information on time and made sure everything went smoothly. This was independent travel at its very best. We were so fortunate to have been able to work with KimKim and Sandy to create our incredible trip to Japan.

Sandy was in contact with us almost every day and was very responsive. I would recommend her for sure