Japan Travel Agents

Kimkim has selected the best Japan travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Japan who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Japan
Chat with a local specialist who can help organize your trip.

Shona Zhang

(85 reviews)
Japan Travel Agent based in Japan
Recent traveler reviews for Shona:
"Shona did a wonderful job catering to our requests for a balance of historical places and modern experiences." - by Andrew, Oct 1, 2026 · see review
"Fortunately for us, we discovered Kimkim, and shortly after completing the preferences survey, Shona got back to us with an itinerary proposal in no time." - by Vincent, Aug 17, 2026 · see review
"It was great to work with Shona on planning this trip." - by Julia, Jun 29, 2026 · see review
Shona's Favorite Itineraries:

Angel Tang

(82 reviews)
Japan Travel Agent based in Japan
Angel specializes in: biking, hiking, cusine,cruise,honeymoon
Recent traveler reviews for Angel:
"Angel did an excellent job to tailor the trip to our requirements." - by Vicente, Aug 27, 2026 · see review
"The support from Angel was also really great throughout the trip - it was really nice having her available on the trip chat for questions." - by John, Aug 3, 2026 · see review
"I can't say enough about KimKim and our agent Angel, and how seamless the trip she put together for us, was." - by Donna, Jun 2, 2026 · see review

Sandy Ren

(78 reviews)
Japan Travel Agent based in Japan
Sandy specializes in: Family tours, Honeymoon tours, Culture tours, Classic tours
Recent traveler reviews for Sandy:
"Sandy put together an absolutely amazing first trip to Japan!" - by Jennifer, Aug 10, 2026 · see review
"A special thanks to Sandy who worked with us patiently, built and implemented an itinerary which worked for us." - by Kiran, Jul 27, 2026 · see review
"Sandy at KimKim provided an itenary for our trip to Japan that matched exactly with what we wanted to do and where we wanted to go." - by Stuart, Jul 13, 2026 · see review

Leny Vergara

(60 reviews)
Japan Travel Agent based in Tokyo, Japan
Leny specializes in: Family Travel, Honeymoon & Romantic Getaways, Solo Travel, Adventure Travel, Packaged Holidays, Luxury Travel, Escorted Tours, Group Travel
Recent traveler reviews for Leny:
"Leny was fantastic putting the trip together." - by david, Oct 7, 2026 · see review
"Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people." - by Joe, Aug 3, 2026 · see review
"My family and I are truly grateful for the partnership and support of Leny and her team." - by Monique, Jul 18, 2026 · see review

Eleanor Chen

(46 reviews)
Japan Travel Agent based in Japan and China
Eleanor specializes in: Bespoke Trip, Honeymoon Trip, Family Trip, Food/Culture Visit
Recent traveler reviews for Eleanor:
"Eleanor did an outstanding job planning our family vacation trip to Japan." - by Jennifer, Jul 16, 2026 · see review
"Eleanor did a great job putting our itinerary together." - by Mary, Jul 3, 2026 · see review
"Eleanor helped plan the trip so perfectly." - by Sara, Jun 29, 2026 · see review

Ben Tanaka

(36 reviews)
Japan Travel Agent based in Japan, China
Ben specializes in: Guided Tours, Custom Itineraries, Group Travel Planning, Cultural Experiences, Adventure Travel, Historical Tours, Culinary Tours, Family Travel, Business Travel Coordination, Event Planning
Recent traveler reviews for Ben:
"Looking back on our recent trip to Japan, one of the things we’re most grateful for is having Ben help us plan it." - by Patrick, Sep 28, 2026 · see review
"Working with Ben was easy." - by CRISTINA, Sep 5, 2026 · see review
"Ben was amazing to work with and provided excellent service in planning and while in country." - by Emily, Jul 13, 2026 · see review

Olivia Luang

(27 reviews)
Japan Travel Agent based in Japan
Olivia specializes in: Whether you're planning a kid-friendly adventure, a romantic honeymoon, a relaxing luxury getaway, or a multi-country journey, I’m always happy to include fun and memorable activities to make your holiday in Asia truly special.
Recent traveler reviews for Olivia:
"Working with KimKim and our agent Olivia was a fantastic experience." - by Mathew, Aug 25, 2026 · see review
"We reached out to KimKim and began working with Olivia approximately nine months prior to our travel date, which was needed as we continuously revised and refined the itinerary to ensure that scheduled activities and excursions would not conflict with our own self-guided and planned events." - by Mitch, Aug 24, 2026 · see review
"Olivia did a great job helping us plan and with daily reminders." - by Thomas, Mar 30, 2026 · see review

Cannon Xiao

(23 reviews)
Japan Travel Agent based in Japan
Cannon specializes in: Animation, Culture,Local cuisine,Outdoor activities,Adventure
Recent traveler reviews for Cannon:
"Our trip was magical, but many thanks goes to our travel specialist, Cannon." - by Robert, Jul 22, 2026 · see review
"Our local specialist, Cannon, was terrific and very helpful and responsive." - by Eric, Jun 28, 2026 · see review
"We had the best honeymoon thanks to Cannon, we would definitely recommend Kim Kim!" - by Hanna, Jun 27, 2026 · see review

Ada Huang

(19 reviews)
Japan Travel Agent based in Japan
Ada specializes in: Culture ,History , Hiking and BeachTours
Recent traveler reviews for Ada:
"Our local specialist Ada did an amazing job right from the trip planning stage and into the execution phase." - by Shyam, Oct 6, 2026 · see review
"Our 9-day trip to Japan was a whirlwind of last-minute planning, an ambitious schedule and special requests from our teens and we wouldn’t have made it without Ada and KimKim." - by Courtney, Jul 4, 2026 · see review
"Ada was very prompt in answering our emails." - by Curtis, May 30, 2026 · see review

Adeline Kuroki

(13 reviews)
Japan Travel Agent based in Fukuoka, Japan
Adeline specializes in: family travel, couples, honeymoon, solo travel, cultural trips, active trips, sustainable travel
Recent traveler reviews for Adeline:
"We had a wonderful experience planning our recent trip to Japan with Adeline through kimkim." - by Denise, Sep 7, 2026 · see review
"Adeline was a fantastic trip planner!" - by Jennifer, Jun 20, 2026 · see review
"Adeline was the absolute best travel agent for our family!" - by Lauren, Apr 13, 2026 · see review

Bella Wu

(13 reviews)
Japan Travel Agent based in China, Japan
Bella specializes in: Guided Tours, Custom Itineraries, Group Travel Planning, Cultural Experiences, Adventure Travel, Historical Tours, Culinary Tours, Family Travel, Business Travel Coordination, Event Planning
Recent traveler reviews for Bella:
"Bella created a wonderful travel itinerary for us for our August 2026 visit to Tokyo and Kyoto." - by Laura, Aug 23, 2026 · see review
"Bella did an amazing Job planning our trip!" - by Dustin, Aug 8, 2026 · see review
"And thanks to Bella for accommodating our changes and making things happen." - by Julia, Jul 7, 2026 · see review

Judy Zhang

(10 reviews)
Japan Travel Agent based in Seoul and Japan
Judy specializes in: Custom-Made Tours,Family Tours
Recent traveler reviews for Judy:
"Judy did an outstanding job arranging my trip." - by Mark, Sep 7, 2026 · see review
"Judy was very helpful, patient, accommodating and understanding as our primary liaison/contact with KimKim." - by Glenn, Aug 25, 2026 · see review
"Judy was a perfect support provider during all the trip phases, from planning with suggestions till supporting during day by day trip (reminding all the steps for coming day)." - by Valerio, Aug 25, 2026 · see review

Winnie Wu

(10 reviews)
Japan Travel Agent based in Japan
Winnie specializes in: I specialize in creating meaningful, personalized trips that match each traveler’s unique interests and travel style—whether it’s a romantic escape, a fun-filled family vacation, or a deep dive into local food and traditions.
Recent traveler reviews for Winnie:
"All the tours planned by Winnie were very good." - by Theresa, Oct 4, 2026 · see review
"Our family trip was a wonderful experience, and booking was incredibly easy with the help of our specialist, Winnie!" - by Zoe, Jul 1, 2026 · see review
"Our local specialist Winnie did a great job coordinating the complexities of transportation so that everything went smoothly, and her choice of guides, hotels, and activities were excellent." - by Kristin, Jun 17, 2026 · see review

Hilda Yang

(9 reviews)
Japan Travel Agent based in Japan
Hilda specializes in: Family tours, Classic tours, Culture and adventure tours
Recent traveler reviews for Hilda:
"Hilda, did a fantastic job overall." - by Jacquelyn, Jul 28, 2026 · see review
"Hilda did a wonderful job coming up with things to do and then coordinating everything." - by jeremy, Feb 27, 2026 · see review
"Hilda was very knowledgeable and kind." - by Audrea, Dec 10, 2024 · see review

Marii McDonald

(8 reviews)
Japan Travel Agent based in Japan
Marii specializes in: Family tours, Cultural & Local Experiences
Recent traveler reviews for Marii:
"Marii did an amazing job planning our family trip to Japan." - by Meghan, Aug 12, 2026 · see review
"Marii listened to all of my requirements and helped me put together a trip that was memorable for all." - by Brinda, Jun 19, 2026 · see review
"Our 15-day trip to Japan was incredible, and Marii made the entire planning process easy and stress-free." - by Keimy, Jun 8, 2026 · see review

Alisha Estevez

(6 reviews)
Japan Travel Agent based in Bali
Alisha specializes in: The areas which I am specialize in are Indonesia, Malaysia and Singapore.
Recent traveler reviews for Alisha:
"My experience with Alisha was top notch." - by Renee, Aug 1, 2023 · see review
"Our honeymoon was amazing due to the amazing services that were provided by Kim Kim and their services held by Alisha." - by Daniel, Apr 23, 2023 · see review
"We have only amazing things to say about our experience with Alisha and the trip she planned for us." - by Ben, Feb 8, 2023 · see review

Elizabeth Ei Ma

(6 reviews)
Japan Travel Agent based in Tokyo
Elizabeth specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains
Recent traveler reviews for Elizabeth:
"I am so glad we worked with Elizabeth and KimKim on this bucket list trip." - by Kerry, Jul 31, 2026 · see review
"Elizabeth was receptive, positive and happy to accommodate until we had it just right." - by Jason, Dec 5, 2025 · see review
"Other than that we had a great experience that could not have happened without the amazing specialists at kimkim, thanks Bastien and Elizabeth!" - by Caroline, Aug 12, 2025 · see review

Mina Helland

(5 reviews)
Japan Travel Agent based in Tokyo
Mina specializes in: Family Travel, Solo Travel, Tailor-made trips, hidden gems
Recent traveler reviews for Mina:
"Mina, Nicole, and Carinta were all incredibly friendly, knowledgeable, and responsive." - by Laura, Jul 3, 2026 · see review
"Mina and her team were incredible throughout the year-long planning until we were safely home from our trip!" - by Kristin, May 3, 2026 · see review
"Mina was a crucial part of planning a week-long visit to Japan with my two teenage kids." - by Jonathan, Feb 23, 2026 · see review

Ilse Montald

(4 reviews)
Japan Travel Agent based in Kyoto
Ilse specializes in: Cultural (traditional and popular) , off the beaten path, traditions, food
Recent traveler reviews for Ilse:
"Ilse was incredibly responsive and planned an amazing trip for us." - by Beverly, Nov 17, 2025 · see review
"Ilse set up a great itinerary for our Japan hiking and Kyoto trip." - by Courtney, Oct 30, 2025 · see review
"Ilse was absolutely wonderful in setting up our hike and worked with us patiently as our plans needed to be modified because I was running the Tokyo Marathon the weekend before." - by Joanne, Mar 14, 2025 · see review

Soleil Ponce-Higa

(4 reviews)
Japan Travel Agent based in Kofu, Yamanashi, Japan
Soleil specializes in: Sustainable travel, experiential Japan travel, nature and hiking, food-focused travel, cultural immersion, off-the-beaten-path Japan, local community experiences, slow travel, countryside Japan, Mount Fuji, Yamanashi, Nakasendo, Kumano Kodo, Naoshima, Ishigaki, Taketomi Island, Toba, Ginzan Onsen, Yamagata, Tateyama Kurobe, Kamikochi, sakura and autumn foliage trips, authentic local dining, arts and crafts
Recent traveler reviews for Soleil:
"I was fully taken care of through out the whole process and stay thanks to Soleil & kimkim!" - by Thomas, Sep 28, 2026 · see review
"Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely and helpful." - by Andrew, Aug 27, 2026 · see review
"Soleil was awesome." - by Shubham, Aug 19, 2026 · see review

Rob P

(3 reviews)
Japan Travel Agent based in New Zealand
Rob specializes in: Unique travel planning, Japan & China expertise, Cultural experiences, Luxury & boutique stays, Personalized itineraries, Local partner coordination, Nature & wellness travel, Family-friendly journeys
Recent traveler reviews for Rob:
"With the help of Rob, two tour guides, several drivers, and just the exceptional hospitality and kindness of the service staff at each hotel we stayed at, we had an unforgettable honeymoon." - by Landee, Oct 6, 2026 · see review
"Rob was great from the very first communication to guiding us as we were in Japan." - by Jeanean, Oct 3, 2026 · see review
"I worked directly with Rob as the travel advisor coordinating this Japan honeymoon, and he was wonderful to partner with throughout the planning process." - by Mackenzie, Sep 28, 2026 · see review

Carinta Rizki Yuniar

(2 reviews)
Japan Travel Agent based in Japan
Carinta specializes in: Tailor-made trips, off the beaten path, family, adventure, culture and culinary
Hajimemashite (nice to meet you)! My name is Carinta, and I’m originally from Indonesia. I’ve always been fascinated by cultures different from my own and have always been passionate about traveling to new places. In 2023, that passion led me to Tokyo, the city I had admired for years. Since... read more

Peter Gruenzig-Sugiya

(2 reviews)
Japan Travel Agent based in Japan
Peter specializes in: Creating FIT Trips to Japan, study trips around Japan, Japanese castles and Japanese history
Born and raised in Saxony, Germany, I developed a deep fascination with East Asia from a young age. After completing my studies at a tourism business school in Germany, I began my career in the travel industry in 2009 and have since dedicated myself to sharing the beauty of Japan with visitors... read more

Hannie Ngo

(2 reviews)
Japan Travel Agent based in Seoul, South Korea
Hannie specializes in: Nature, Arts and Culture, Local Cuisine, Beauty and Wellness
Hi, my name is Hannie and I am a travel specialist here on kimkim who will help you design memorable trips to Japan and South Korea. Being an avid traveller myself, I believe that travelling is one of the very few things that can genuinely benefit our personal growth, broaden our perspective,... read more

Ellen Yokoyama

(1 review)
Japan Travel Agent based in Tokyo
Hello! I’m Ellen, a travel consultant based in Japan with Ghanaian and Japanese roots. I grew up in Ghana and later studied in Malaysia. Living in different countries showed me how meaningful and fun travel can be when exploring new cultures. The food, the people and the beautiful scenery all... read more

More in Japan


Trip Reviews for Japan

The latest reviews by travelers who booked their trip on kimkim
4.7
Based on 738 ratings

All the guides were great. Leny was fantasti...
Japan | Sep 16 - Sep 22, 2026

D
david b.
Miami, FL | Reviewed on Oct 07, 2026
All the guides were great. Leny was fantastic putting the trip together. She had to make changes on the fly because of a typhoon which changed our itinerary overnight. I would strongly recommend her. Read more

All the guides were great. Leny was fantastic putting the trip together. She had to make changes on the fly because of a typhoon which changed our itinerary overnight. I would strongly recommend her.

Hotel Review
Marufukuro

We never stayed there because of a typhoon

Authenticity & Character
N
Location
Never made it there
Staff
N
Cleanliness & Comfort
N
Activity Reviews
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo

The etching of glass was interesting and not as difficult as I thought it would be The instructor was great. I would recommend it

Quality of Experience
Great
Guides, Drivers and Staff
Transport
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Tokyo

Very tedious and difficult It’s not something that you could do on your own It was a very interesting experience which is unique to japan

Quality of Experience
Guides, Drivers and Staff
Transport
We went by taxi. Difficult to get in because the elevator does go down to the basement until the time of the experience
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Kyoto

Great guys who were helpful. Hard work. 3 hours it took to make the knifes There were two different places to make the knives. One is for a private lesson and the other is for a group. I would strongly recommend the private lesson. It’s not easy because you pound the steel until the metal is thin

Quality of Experience
Guides, Drivers and Staff
Transport
He was great because we went to the wrong place initially but everything worked out fine
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan

He was fantastic. Fun. Friendly and easy to talk to. Lots of walking Helpful when we were looking for a map. Went to dinner with him to a local restaurant which was great

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Port of Osaka to Kyoto City Center
Transfer from Port of Osaka to Kyoto City Center
Japan

The driver spoke no English and told us to the front of the department store and the guide was at the back of the store which took 1 hr to meet the guide

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

She was great. Lots of food and interesting food. Enjoyed your company and was knowledgeable Would strongly recommend her and the tour. Lots of walking Need to be in reasonable shape

Quality of Experience
Guides, Drivers and Staff
She was great. Interesting culture
Transport
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo

He was great Went to bars and had a drink. Bars are very small. Area was weird with lots of young women outside trying to talk to men. Very safe

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Evening Gion Food Tour
Kyoto Evening Gion Food Tour
Kyoto

We did not do the evening tour because of a typhoon which affected our time in Kyoto She was great interesting with different food

Quality of Experience
Guides, Drivers and Staff
Transport
We was poorly informed about our initial meeting place
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 08, 2026
Hi David and Susan, Welcome home! I hope you're both well-rested and settling back in comfortably. Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution. Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through... Read more

Hi David and Susan,

Welcome home! I hope you're both well-rested and settling back in comfortably.

Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution.

Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through our support space at the time, as we could have assisted in locating your driver more quickly. Nonetheless, I will share your feedback with our local partner so they can continue improving the experience for future travelers.

I’m also glad our partner was able to accommodate the last-minute changes after your overnight stay in Kyoto was no longer possible. I understand the meeting point for the replacement Kyoto market food tour was a bit confusing, and I appreciate you bringing this to our attention. Despite the short notice, our partner did their best to adjust the arrangements so you could still enjoy your time in Kyoto, and I’m happy everything worked out well in the end.

While I’m sorry you missed the wagashi-making experience as you only have a day in Kyoto, I’m delighted to hear that you thoroughly enjoyed the knife-making experience and the food tour in Kyoto. I’m also pleased we were able to adjust the arrangements to ensure you could still make the most of your visit.

It was a pleasure helping you plan this trip, and I’m grateful for the opportunity to be part of your journey. Thank you!

Wishing you both many wonderful memories from this adventure, and I hope I’ll have the opportunity to help plan another trip for you in the future.

Best regards,
Leny

Incredible Japanese Fortnight.
Japan | Sep 21 - Oct 4, 2026

Shyam
Shyam V.
Newark, NJ | Reviewed on Oct 06, 2026
Our local specialist Ada did an amazing job right from the trip planning stage and into the execution phase. Her efficiency and attention to detail were commendable. At the conclusion of each part of our itinerary she would summarize the next activity and actions needed which we found very handy. Most memorable was day 4-- Mt. Fuji & Ryokan experience in Hakone. The pristine landscape and relaxing ambience was a welcome change after Tokyo. The guide/driver Datong san was excellent. The Ryokan... Read more

Our local specialist Ada did an amazing job right from the trip planning stage and into the execution phase. Her efficiency and attention to detail were commendable. At the conclusion of each part of our itinerary she would summarize the next activity and actions needed which we found very handy. Most memorable was day 4-- Mt. Fuji & Ryokan experience in Hakone. The pristine landscape and relaxing ambience was a welcome change after Tokyo. The guide/driver Datong san was excellent. The Ryokan provided us with a vegetarian dinner and breakfast that exceeded expectations.
Not to denigrate Tokyo, which had it's own attractions. We appreciated the efforts of guide Tomoe Koyano on day 2. The afternoon of day 3 could have been better utilized. It was aggravating to navigate ourselves from our hotel to the meeting point at Nezu station in pouring rain. I wonder why the guide couldn't meet at our hotel ? The walk through the old town was uninteresting. The guide didn't have much to contribute as we meandered through the streets!
Day 5-- Kyoto. The tea ceremony was disappointingly contrived and lacking authenticity.We were not impressed by the attitude of the host of the show.
Day 6-- We appreciated our guide Sanae Uchida on this excellent excursion.
Day 7-- A good day's trip with driver Tan san to Himeji castle. The Mt Nunobiki visit was curtailed due to rain and we just rode the cable car up and down.
Day 8--An interesting visit to Nara with the competent guide Yuki.
Day 9--Very interesting visit to Tsumago and Magome with Vincent. Disappointed having to drop hiking plan due to heavy rain.
Day 10-- Was wasteful. Not enough time for the self guided morning tour and to catch a 11.48am train. We should have been booked on a later train. Reaching Kanazawa around 3pm was a wasted afternoon there as well.
Day 11--Appreciated the Shirakawa go tour with the well informed K san.
Day 12-- Drive to the Kurobe gorge. It was disappointing not to have visited the Shomyo Falls. The guide Mike said there wasn't enough time. However, this would have been possible by spending less time at the final trolley station and the Unazuki Onsen city (where there was nothing much to do). This was the first day that the trolley resumed going to the final station. Due to ongoing construction we couldn't go anywhere outside that station. It looked like the tour guide didn't have the authority or flexibility to make these small changes that would have enhanced the experience. Your itinerary promised a "stroll through nature"--- but it was sadly lacking! It was mostly a trolley and bus ride.
A suggestion for future trips: It would be useful to know the price break up of total trip cost to each segment of the tour. This helps to put a value on the experience at each venue.

Hotel Reviews
Ryokan Aura Tachibana
Hakone

Excellent service. They specially prepared vegetarian food for us and the presentation was superb! Amazing private onsen. Great views from room.

Authenticity & Character
Blends in with it's natural surroundings
Location
Set in a picturesque location
Staff
Personal attention to detail
Cleanliness & Comfort
Couldn't ask for more.
the b asakusa
Tokyo

We stayed here on the way in to Japan and on the way out.Very conveniently located providing easy access to public transport. Room very functional despite the small size. Very friendly staff. Adequate breakfast options.

Authenticity & Character
Great location, customer friendly.
Location
.Very conveniently located providing easy access to public transport,shopping and cultural sight seeing.
Staff
Great service
Cleanliness & Comfort
Activity Review
Day Tour to Kurobe Gorge, Unazuki Onsen, and Shomyo Falls
Day Tour to Kurobe Gorge, Unazuki Onsen, and Shomyo Falls
Kanazawa

It was basically a long bus ride followed by a trolley ride (admittedly a beautiful scenic ride) We were not taken to the Shomyo Falls apparently due to time constraints ( not very credible). It happened to be the first day that the trolley resumed the full ride till the final station but there was nothing to do there as construction was ongoing. This time could have been better spent at Shomyo Falls or at any other scenic spot, for a stroll through nature. The halt at Unazuki Onsen wasn't worth the time. Anyway the onsen was lukewarm and unimpressive.

Quality of Experience
Guides, Drivers and Staff
Friendly.
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Oct 06, 2026
Hi Shyam, Thank you so much for taking the time to share such thoughtful and detailed feedback with us. I really appreciate you highlighting both the memorable moments and the areas where we could have done better. I’m especially happy to hear that Day 4 in Hakone was the highlight of your trip, and that you enjoyed the ryokan experience and vegetarian meals. It’s also wonderful to hear your kind words about Datong-san, Tomoe, Sanae, Yuki, Vincent, K-san, and the other guides who helped... Read more

Hi Shyam,

Thank you so much for taking the time to share such thoughtful and detailed feedback with us. I really appreciate you highlighting both the memorable moments and the areas where we could have done better.

I’m especially happy to hear that Day 4 in Hakone was the highlight of your trip, and that you enjoyed the ryokan experience and vegetarian meals. It’s also wonderful to hear your kind words about Datong-san, Tomoe, Sanae, Yuki, Vincent, K-san, and the other guides who helped make your trip special.

At the same time, I’m sorry that some experiences didn’t meet your expectations. Your comments about the Day 3 meeting point, tea ceremony, Day 10 schedule, and Kurobe Gorge are very helpful. I’ll be sure to share this feedback with our local team so we can look more closely at these arrangements and improve them for future travelers.

Thank you again for traveling with us and for being so open about your experience. Feedback like yours really helps us continue to improve, and we’re grateful that you took the time to share it with us. We hope to have the opportunity to assist you again on a future trip and create an even more wonderful experience for you. 😊😊

Best regards
Ada

Once in a Lifetime Trip!
Japan | Sep 18 - Oct 2, 2026

Landee
Landee K.
Kansas City, MO | Reviewed on Oct 06, 2026
We had just gotten married and wanted to have our honeymoon in Japan. We said it would be a trip of a lifetime-and it sure was! With the help of Rob, two tour guides, several drivers, and just the exceptional hospitality and kindness of the service staff at each hotel we stayed at, we had an unforgettable honeymoon. Shout out especially to Rob! His prompt communication and guidance made us feel totally prioritized and at ease. We didn’t have to worry about all the logistics of a long... Read more

We had just gotten married and wanted to have our honeymoon in Japan. We said it would be a trip of a lifetime-and it sure was! With the help of Rob, two tour guides, several drivers, and just the exceptional hospitality and kindness of the service staff at each hotel we stayed at, we had an unforgettable honeymoon. Shout out especially to Rob! His prompt communication and guidance made us feel totally prioritized and at ease. We didn’t have to worry about all the logistics of a long international trip and just got to enjoy our time in Japan.

Thank you for all who put in the work for us to have that trip of a lifetime! Only question now is when do we get to go back?

Hotel Reviews
Hakone Kowakien Mikawaya Ryokan
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Park Hotel Kurashiki
Kurashiki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Selfguided Tokyo City Highlights, Sumo Lunch & TeamLab Planets(Selfguided Tour)
Selfguided Tokyo City Highlights, Sumo Lunch & TeamLab Planets(Selfguided Tour)
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tsukiji Outer Market, Meiji Shrine, Sushi Making Class and Harajuku(Guided Tour;Public Transportation)
Tsukiji Outer Market, Meiji Shrine, Sushi Making Class and Harajuku(Guided Tour;Public Transportation)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Canals, Art, and Timeless Streets of Kurashiki(Guided Tour;Public Transport)
Canals, Art, and Timeless Streets of Kurashiki(Guided Tour;Public Transport)
Kurashiki
Quality of Experience
Guides, Drivers and Staff
Transport
Naoshima day tour:Art Islands, Seaside Ferries, and Contemporary Creativity(Self guided Tour)
Naoshima day tour:Art Islands, Seaside Ferries, and Contemporary Creativity(Self guided Tour)
Kurashiki
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from Tokyo to Hakone via Mt. Fuji(Arakurayama Sengen Park)
Private transfer from Tokyo to Hakone via Mt. Fuji(Arakurayama Sengen Park)
Japan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hakone’s serene lake, mountain panoramas, and a leisurely evening(Private Guide&Private Vehicle)
Hakone’s serene lake, mountain panoramas, and a leisurely evening(Private Guide&Private Vehicle)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rob P

Great tours
Japan | Sep 14 - Sep 21, 2026

T
Theresa W.
Denver, CO | Reviewed on Oct 04, 2026
All the tours planned by Winnie were very good. Our guides were on time, knowledgeable and helpful. We especially enjoyed Taku and our Kyoto city tour. Read more

All the tours planned by Winnie were very good. Our guides were on time, knowledgeable and helpful. We especially enjoyed Taku and our Kyoto city tour.

Activity Reviews
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Kyoto

Taku was an amazing guide and gave us a lot of history that helped put our tour into perspective.

Quality of Experience
Guides, Drivers and Staff
Transport
We rode the metro and all went smoothly.
Arashiyama Bamboo Forest E-Biking Tour
Arashiyama Bamboo Forest E-Biking Tour
Kyoto

We had a nice ride through neighborhoods to Arashiyama and a little bit of country side. Once at the forest, you really have to walk your bikes because of the crowds. The bamboo forest was cool but not sure the bike riding part was anything special.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport to/from the bike shop was not included in the package. I think it should be.
Hiking Kurama-Kibune through Sacred Peaks and Ancient Paths
Hiking Kurama-Kibune through Sacred Peaks and Ancient Paths
Kyoto

This was a great hike and the area was very cool. Beautiful forest and Tribune seemed like a neat little village. It was lightly raining so we didn't get to eat at one of the restaurants over the river but that looked like it would be a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
All transport was through public transportation including a bus which took a little longer due to all the stops. Transportation was fine.
Discover Daruma Magic and the Beauty of Minoh Falls
Discover Daruma Magic and the Beauty of Minoh Falls
Osaka

This area was very beautiful and we loved the falls. The description of the tour made it seem like we would hike from the Temple to Minoh Falls but we took a taxi. The guide said if we hiked it would be along the road however, the tour write up made us think the hike would be in the woods. Despite wishing we had more hiking time, we loved the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

What a fun tour with delicious food. We had a great time making our own okonomiyaki. The only thing we didn't get that was mentioned in the tour description was the box of Takoyaki.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Oct 06, 2026
Hi Theresa,
I’m so happy to hear that you’re enjoying the trip! 😊
I’m also really glad that you felt comfortable sharing your honest thoughts about the activities with me. I’ll make sure to pass along the details and feedback you mentioned to the relevant team, so we can continue improving both the activity experience and our service. If you’re planning another trip with us in the future and would prefer a more comfortable, worry-free, and flexible experience, I’d recommend considering... Read more

Hi Theresa,
I’m so happy to hear that you’re enjoying the trip! 😊

I’m also really glad that you felt comfortable sharing your honest thoughts about the activities with me. I’ll make sure to pass along the details and feedback you mentioned to the relevant team, so we can continue improving both the activity experience and our service.

If you’re planning another trip with us in the future and would prefer a more comfortable, worry-free, and flexible experience, I’d recommend considering private tours. 😀

Thank you so much for sharing your thoughts and for your understanding.

Best wishes,
Winnie

Amazing!
Japan | Sep 18 - Oct 2, 2026

J
Jeanean M.
Kansas City, MO | Reviewed on Oct 03, 2026

Mr. Ju, Mr. Eric, Mr. Ye, and any other tour guides were all great. Shibuya was a great spa, was totally taken care of and relaxed, it is an experience. Rob was great from the very first communication to guiding us as we were in Japan. Great trip and using KimKim was such a positive experience, will use it again. Thank you!

Local specialist: Rob P
Rob
Rob P
Local specialist in New Zealand | Replied on Oct 04, 2026

Thank you so much for your wonderful review!It was truly a pleasure helping you plan this special honeymoon from our very first conversation and supporting you throughout your time in Japan. Knowing that you had a great journey and such a positive experience with kimkim means a great deal to us. Thank you again for placing your trust in our team. We would be thrilled to help you plan another adventure in the future!