Kimkim Trip Reviews for Japan
Everything went off just as planned!
Japan
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Oct 7 - Oct 28, 2025
JAPAN: Tokyo, Kyoto and Osaka
Japan
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Oct 8 - Oct 17, 2025
Hi Adrienne,
Thank you so much for your lovely review and for sharing your feedback!!! It was such a joy working with you (I truly felt like I was on this wonderful journey right alongside you 😊). I'll share your kind words with Yumi; your appreciation will mean so much to her and keep her inspired to share her city with more travelers! Thanks again!
All the best,
Eleanor
Whenever I return to Japan, Sandy is the firs...
Japan
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Oct 26 - Oct 26, 2025
Spot on Trip Planning!
Japan
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Oct 16 - Oct 30, 2025
great itinerary for our Japan hike
Japan
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Oct 23 - Oct 29, 2025
Ilse set up a great itinerary for our Japan hiking and Kyoto trip. The hotels were a perfect fit for us and it was sooo easy to travel by train because she’d set up all the tickets. We always had the correct fare!
On our Nakasendo trail hike the directions with pictures of each turn and the GPS track made for a relaxed experience. Pre booked taxis were invaluable because it turned out some towns only had a few drivers to transport all the hikers!
Thank you for such a great service.
Above expectations!
Japan
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Oct 15 - Oct 28, 2025
The service provided by Shona was above expectations. She responded immediately to all our questions and requests and kept in touch with us throughout our trip. Having train transportation arranged and ticketed in advance was very helpful. We particularly enjoyed the smaller towns/cities we visited, including Tsumago, Matsumoto, Kanazawa and Kurashiki.
Hi Carol,
Thank you for your kind words! Shona and our team are overjoyed to know we made your trip smooth and memorable—especially with the train arrangements and those charming towns. We can’t wait to welcome you back for more discoveries!
All the best,
Shona
Fantastic Trip to Japan
Japan
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Oct 12 - Oct 27, 2025
Our guides were all good on different levels. They were all enthusiastic and they all knew their stuff. One of them was hard to understand... Read more
Japan with a baby -- a few hiccups, but overall good
Japan
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Oct 10 - Oct 21, 2025
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you. Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this... Read more
Japan was the 4th trip that we've booked thro...
Japan
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Oct 5 - Oct 19, 2025
Great customer service! Highly recommend
Japan
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Oct 7 - Oct 24, 2025
We had an amazing time in Japan and would highly recommend KimKim travel. We were there for 17 nights and spread across 7 different cities including Tokyo, Kyoto, and the northern mountains. It was a busy itinerary and we were so glad to have Kimkim’s help. Olivia was a huge help both in planning our trip and assisting us whenever needed along the way!
Friendly, professional, and prompt! Highly recommend booking with this company!
Hi Jonas,
Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all seven cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.
Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!
Warm regards,
Olivia
First time in Japan.
Japan
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Oct 2 - Oct 21, 2025
Hi Maritie,
Hope you are doing great.
Thanks so much fjor your feedback and I'm so glad to hear that you enjoyed your first trip to Japan!
Looking forward to help your next trip plan in the further.💕💕
All best
Eleanor
A wonderful experience of collaboration for personalized tour of Japan
Japan
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Oct 4 - Oct 21, 2025
We had an amazing honeymoon and really loved ...
Japan
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Oct 4 - Oct 19, 2025
Hi Andrea and Ricardo,
Thank you so much for your lovely review. I'm really happy to hear that you had such a fantastic honeymoon in Japan. I shared your kind words with Pam, and she was so excited to hear them. She also sends her best wishes to you both.
It was truly a pleasure to help plan your honeymoon. If you ever decide to come back to Japan, I’d love to help again.
Our first trip to Japan
Japan
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Sep 30 - Oct 13, 2025
Hi Mona,
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re truly happy to know that our team’s service made your trip memorable. We also really appreciate your kind words and your valuable suggestions for improvement. Wishing you all the best, and we hope to welcome you again in the future!
Best wishes,
Olivia
Professionalism and attention to detail
Japan
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Oct 9 - Oct 17, 2025
Thank you so much for your wonderful message!
I am truly happy to hear that your first trip to Japan was such a memorable experience.
Your kind words mean a lot to us, and I will be sure to share your warm comments with all the local staff, Eriko, Sachi, and Midori will be delighted to hear them.
It was truly our pleasure to assist you with your Japan journey, and I am so grateful for your trust and kindness throughout the planning and during your stay.
We all hope to have the opportunity to welcome you back to Japan again in the future!
Warm regards,
Katsu
A 1 travel partners Leny /KimKim
Japan
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Oct 6 - Oct 14, 2025
Leny and team were my travel partners.
They designed a unique dream adventure to Japan and Korea.
There were so many bonus excursions and surprises!
The biggest surprise was a birthday cake presented by a Maiko.
I am forever grateful.
AD Read more
Hello Anita,
Thank you for sharing your lovely feedback! My team and I are so happy to hear that your birthday trip went wonderfully, and that the Maiko (Geisha apprentice) with the surprise cake made your trip even more special.. We’d love to assist you again with your next Japan or South Korea adventure.
Warm regards,
Leny
This was a terrific trip. Enough things to d...
Japan
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Oct 8 - Oct 17, 2025
Hi Maddy,
Thank you so much for your lovely feedback! I'm really touched to hear that you enjoyed the trip and felt it was well-paced. It makes me so happy that the planning and choices we made helped you relax and enjoy every moment. Your kind words truly mean a lot and it's such a joy to hear that the trip left a good memory for you. Thanks again for choosing us, and it's been so wonderful working with you!
All the best,
Eleanor
An amazing memorable trip
Japan
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Oct 7 - Oct 12, 2025
Anita, thank you so much for your lovely note. I’m really happy to hear the trip was such a memorable experience for you. I know it was a packed five days, but I’m glad you were able to take full advantage of your time and really soak up the energy and beauty of both Tokyo and Kyoto. It was a pleasure helping you plan it, and I’m so grateful you trusted me with your adventure. If you ever decide to come back and explore more of Japan, I’d love to help you plan your next chapter.
Greg and the team at KimKim orgainsed a super...
Japan
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Sep 19 - Oct 9, 2025
Ben did an amazing job.
Japan
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Oct 4 - Oct 11, 2025
Thank you so much for taking the time to share such a kind review—it means the world to us! We’re absolutely thrilled to hear quick responses and the initial trip design for Japan met your expectations. Knowing you had a great experience makes all our hard work worthwhile. If you ever plan future travels or have friends looking for trip recommendations, please don’t hesitate to reach out. Wishing you lots of happy memories from your Japan journey!
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