Kimkim Trip Reviews for Japan

My husband and I just returned from our trip to Japan and have said multiple times how absolutely perfect it was. I am so glad we worked with Elizabeth and KimKim on this bucket list trip. They connected us with world class tour guides and interpreters - I keep telling people that we may return to Japan just to visit Naoko. She was our tour guide for two days in Kyoto and one in Osaka. Not only was she incredibly knowledgeable about past and present Japan, but she was adaptable, thoughtful and full of recommendations for places to eat, see, shop, etc. In addition to her tours, the other highlights for us were our private kyudo and iaido lessons in Kanazawa - both brought me to tears because they were so meaningful and our teachers were so genuine as they shared their culture and history with us. It sounds like a lot of people don't choose those experiences, so I cannot recommend them enough for a traveler looking to feel immersed in the culture on their visit. Another experience we will treasure forever is our dinner with a geisha (geiko) in Kyoto. I do not have the words to describe that evening and do it justice so just trust me, ask Elizabeth to schedule this for you if you can! What an absolute privilege it was to have that experience. I also loved our Kanazawa market tour with Selda and our Nishiki market tour with Leandra and would not hesitate to recommend both experiences! Finally, Elizabeth and her colleagues were so easy to work with via WhatsApp on the trip and even sent us videos to help us navigate the train stations. Japan has been my husband's bucket list trip and again, I am so glad we connected with Elizabeth through KimKim to plan the most perfect trip. We will remember our time in Japan forever!

Hotel Reviews

Kanazawa Sainoniwa Hotel

We loved Kanazawa Sainoniwa Hotel!!! Our room was great, the food was top notch (I will dream about that breakfast forever!), the staff was so kind and helpful, and you can't beat the access to the public onsen.

Authenticity & Character

Location

I gave it a 4/5 because you do need to take a taxi to and from town, but it's very easy so I wouldn't hesitate to stay here again.

Staff

Cleanliness & Comfort

Courtyard by Marriott Tokyo Station

Tokyo

We had a quick overnight in Tokyo and chose this hotel based mostly on location. It has all the standard amenities you might need, including a fantastic breakfast, but it's real value is in the location. I'd stay here again if we needed a home base in Tokyo near Tokyo Station.

Authenticity & Character

This was a Marriott and it felt like a Marriott - which was fine! We had other accommodations in Japan with more character but since we only had one quick night in Tokyo, this worked out perfect for the location.

Location

Very close to Tokyo Station and walking distance to Ginza and other Tokyo locations. Great spot!

Staff

Cleanliness & Comfort

Activity Reviews

Kanazawa Samurai Diary (Budo) & Samurai Iaido Experience

Kanazawa

We ended up splitting the activities so we did kyudo one afternoon and iaido the next day. Both were absolute privileges to be part of and I can not recommend them enough. It was a really special way to feel immersed in the history and culture of Japan as our teachers walked us through the steps that have been practiced for hundreds of years. I honestly was moved to tears at both experiences and am so grateful of the time and energy given by our teachers. These were very special experiences.

Quality of Experience

Both of our experiences were incredibly authentic - in a way above and beyond anything I could have ever expected.

Guides, Drivers and Staff

Our translator was amazing!!!

Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour

Kyoto

It is very hard to write this review because it's hard to really explain how special this dinner was. We ended up having dinner with a geiko (the Kyoto term for geisha) and it was an experience I will treasure forever. Few get the opportunity to dine with a maiko or geiko so I would encourage anyone who can do so to make sure to prioritize this as they plan their trip to Japan. It was such an interesting way to immerse ourselves in the history and culture of the area - plus the food was delicious! I cannot recommend this enough.

Quality of Experience

Guides, Drivers and Staff

She was fantastic! It felt like having dinner with a friend and she did a great job introducing us to the geiko.

The 10 Tastings of Kanazawa: Street Food

Kanazawa

Selda was an incredible guide on this trip! She encouraged us to try foods we were initially hesitant about and I am so glad she was with us as we explored the market. I discovered many foods that I wouldn't have without her, and I loved learning more about the history of Kanazawa and how it's fish market has impacted the history there. From the freshest fruit, to the juiciest steak, to the largest oysters and freshest sushi.....what an amazing way to spend an afternoon in Japan!

Quality of Experience

Selda really made this experience so special. Anyone can visit Kanazawa market, but being there with her meant we got to experience what the locals enjoy.

Guides, Drivers and Staff

Selda was such a warm and funny guide. It felt like exploring the market with a good friend.

Nishiki Market Food Experience

Kyoto

We absolutely loved our food tour at the Nishiki market! Without Leandra's tour, I doubt we would have tried half of the food that we did - she encouraged us to try foods that looked different than something I might chose myself (and I loved them!), and she did a great job explaining how each food fits into the culinary life of a Kyoto resident. I also appreciated that the food included all sorts of things like sweet, savory, meat, pastries, seafood, tempura, etc. She did a great job introducing to foods that looked a bit intimidating and she also gave us some great recommendations for the rest of our time in Kyoto!

Quality of Experience

She did a great job introducing us to food that looked intimidating to this westerner! I loved everything we tried and I also enjoyed learning more about the history of the market itself in addition to the culinary history of each booth/storefront.

Guides, Drivers and Staff

Leandra was absolutely fantastic! I highly recommend booking a food tour with her!

I will start by saying I loved Japan. The itinerary was based on a trip another kimkim representative – who had left kimkim – had put together but was still on your web site, and that trip really appealed to us. What we did do was a nice mixture of cultural things (shrines, temples, even riding the subway) and food-oriented activities – sushi making class, ramen making class, sake tasting, street food tour, sushi and waygu beef tasting, etc. This is a nice way to get to see Tokyo, Kyoto, and Osaka in a relatively short time. I now have a better idea of what we can do ourselves in terms of getting around, and what we need help with.

Our tour guide in Tokyo was one of the best we have ever had anywhere. I mean it. She was super!!!! Not only did she know a great deal about Japanese history and culture, but even while we were waiting for things, she would explain things – like bowing, etc. She also gave us tips about keeping cool - -5 degree neck towels, using a small fan, using a spray to cool us down. These are ‘forever” tips, and I just shared them with our daughter who is heading to Italy.

Our guide in Kyoto and Osaka was fine and extremely nice, but she did not have a depth of knowledge – particularly about food – and I believe her English was not quite strong enough. She was adaptable, however, and found us a place to buy knives and other things we asked about. So overall I thought she did a good job. Thus, we found her very responsive and helpful, despite the bit of English problem. And since I was in Japan without being able to speak more than a modicum of Japanese, one can hardly complain!

My main concern is with communication problems with our main travel agent Eleanor. We found it impossible to get detailed itineraries in advance. We waited for a very long time to get picked up in the Tokyo airport. We did not see anyone with a sign when we left baggage claim, and walked outside. We kept asking where the driver was, but couldn’t seem to get an answer. I felt very bad for him, and I still have absolutely no idea where he had been waiting. A simple email, text, or message on What’s App with his exact location would have been helpful. All we got was “he was there” and a photo of his sign. I think I sent the message “where” about 5 times.

For our foodie tour, it was super unclear where we were expected to get to. One set of itineraries said we needed to get to that part of Tokyo by subway. Another said we were to get driven there. We were very mixed up about pick-up and meet up times and places on many occasions. While taking the subway at rush hour in a new city would have been challenging, and we were glad to be driven and picked up, a detailed itinerary would have solved this problem.

We had another extremely stressful incident getting on the bullet train in Tokyo to head to Kyoto. We almost missed our train, because we were not given whatever “code” we needed to scan at the entrance. I sent a lot of messages on this one, and the bullet train person ran us to the gate and got us through somehow. Luckily a person named Jonathan sent us the correct bar codes or we wouldn’t have been able to exit either.

When we were leaving to fly home, Eleanor sent us a message late the night before and said the car would pick us up at 11 am (for a 12:45 pm flight to Tokyo – then U.S.) and the driver sent us a what’s app message that he would pick us up at 11:20 pm – and neither time was acceptable. It was over 30 minutes to get there by car, and we had baggage to check. Having less than an hour to get checked in for what is an international flight technically is just crazy. When I saw this the night before, I immediately sent a message through the Kimkim app that we needed to be picked up by 10 a.m. at the latest. Eventually this got arranged, and the new driver was very prompt the morning we left. However, a question to us before hand of how much time we needed and when we would like to get picked up would have saved a lot of late night scrambling on the part of Eleanor.

I view these issues as a lack of ability to provide detailed itineraries for the entire trip, with times, bar codes, meeting spots, etc. in advance – certainly by at least 2 days in advance. Receiving this late at night the day before a specific set of activities was difficult. By providing detailed itineraries in advance, we wouldn’t have a panic late at night. This all adds up to insufficient clarity and timeliness in the communications from Eleanor.

Overall, the trip was great. I adored Japan, and I cannot wait to go back. It is unfortunate that we had the communication difficulties we had. We did not have any of these problems on our February trip to Costa Rica – nor when my husband used your group in Morocco.

Hilda, did a fantastic job overall. We had several changes to our itinerary given we were traveling with an infant and she was able to accommodate them all. Additionally, she answered all questions we asked and was even responsive to questions during our time there. We had a great experience

We had booked a 2 week trip to Jopan in June/July 2026. . We enjoyed the trips with the guides Ayumi San ( trip to Nikko ), Sunny San ( Kyoto ) , Yoshido San ( Nara and Osaka ) and Mayumi San ( Hiroshima) providing much needed background information on the place so we could get a broader perspective and have a richer experience.
A special thanks to Sandy who worked with us patiently, built and implemented an itinerary which worked for us. The accommodation, connectivity with trains and personal transports made the trip enjoyable so we could look forward to the places rather than logistics.

First, I should say we had a fun and memorable trip to Japan. We did pretty much everything we had in mind, and many things were good. The shortcomings were in the details. Although it is not the fault of the travel agent or Kimkim, the part of Japan in which we traveled is very hot and humid in July. We really should have gone during a different time of year. Many of the fine details arranged by the travel agent were problematic. For example, we arrived in Tokyo via Mongolia Air, which uses terminal 2. Our driver was waiting for us in terminal 1. It took over an hour and a lot of angst to connect with our driver. The travel agent had our flight information, and should have directed the driver to the correct terminal. Another example, is our departure from the Osaka airport. The travel agent told us our driver would pick us up at our hotel at 11:00. The driver sent us a text saying he would get us at 11:20. Our flight boarded at noon. It was a half hour drive to the airport, and it took us an hour and fifteen minutes to get into the terminal, check our luggage, get through security and walk to our gate. Obviously, there was a scheduling problem. We did insist on an earlier pickup, which happened. The quality of the tours varied. We had a guide for a day in Tokyo who was possibly the best guide we have ever had. She taught us so much about Japanese history, culture and religion. She was a wonderful traveling companion, and her English was excellent. We had a different guide for three days in Kyoto and Osaka who was a poor guide. She was very nice and friendly, and she was great at navigating between sites. She knew a few historical dates, but she really taught us nothing. And her English was poor. The quality of some of the things we did was variable. We did an excellent ramen making class. Our sushi making class was superficial. We did not even get to cut our own ingredients. The sake class and museum were nothing more than an ad for one sake company. It taught us absolutely nothing and was a waste of time. I expect a travel agent to be more selective. I could have done better using Trip Advisor. In summary, the quality of the trip was variable. Due to the problems, I really am not sure if we will use Kimkim again.

I will mention that we started our Asia trip with two weeks in Mongolia. We used a different travel agency for that portion of the trip. Our Mongolia experience was absolutely perfect in every way.

Our guide Soleil was very attentive and perfectly helpful. Her choices for activities and events matched our interests perfectly and she was in large part responsible for our wonderful family vacation. I recommend her services to anyone traveling to Japan. Thank you to the KimKim team for a lovely trip.

Our trip was magical, but many thanks goes to our travel specialist, Cannon. He provided the perfect amount of advice and planning so that we were able to experience everything we wants and then some. If anyone is planning a trip to Japan and your specialist happens to be Cannon, you are in great hands! Thanks Cannon!

My family and I are truly grateful for the partnership and support of Leny and her team.

From the very beginning of the planning process I felt at ease and excited about receiving the best care and advice from Leny. I had already talked to two different planners at independent companies and neither of them could provide the service that Leny did. She offered great recommendations, and coordinated the best hotels and guides and could give true feedback being a local and speaking the language.

Our memorable excursions were the samurai experience, ramen making and the open air museum. Thank goodness for all the Shinkansen help- she told us the platform and all the information beforehand- otherwise it would have been overwhelming to navigate . I changed my plans when we were nearly done with our planning and Leny worked through all the changes and stayed positive and professional ☺️

I especially want to point out the help she provided my husband when he lost his passport- she connected with the uber driver/taxi company and helped work out the return of his lost bag. She stayed calm, worked late and really went above and beyond to help us come up with a plan. We are forever grateful.

Thank you Leny and team- and we plan to use KimKim for future trips- and have already mentioned the company to our friends.

Monique and Nick Williams

Every place we stayed was absolutely wonderful. The experiences, like the sushi making class and the hot springs, were top notch. We were traveling with teenagers, so it was important that the activities and plans also met their needs, and our guides were excellent at that.

Eleanor did an outstanding job planning our family vacation trip to Japan. The itinerary was well‑organized, the tickets were handled smoothly, and the train directions were incredibly easy to follow. Every guide we met was knowledgeable, friendly, and made the experience even better. I truly recommend KimKim for anyone looking to book a stress‑free and well‑planned trip

This was a bucket list trip for me and it turned out really well. The itinerary was in line with my budget and was incredibly fun. A big part of what I was looking for was a great food experience. Check! I wanted to see historically and architecturally significant places. Check! I wanted fun local shopping where I could purchase goods not available in New York. Check! Some tour guides were a better fit than others, but everyone was professional and knowledgeable. They brought me to places I never would have found on my own.

In sum, I would highly recommend this outfit for booking a trip to Japan. I had a great time and got a lot of value for my money.

While we had a great time on our trip, the price we paid definitely did not match the level of service we were given. Ben was very responsive, but there were many setbacks we encountered during the vacation, the first of which being the moment we landed. When we arrived in Japan at 4 am our private airport transfer was nowhere to be found. After about 30 minutes of standing around and calling/messaging, we finally got in touch with KimKim and the driver who said he got the time wrong and he could be to the airport to pick us up in about an hour to an hour in a half. We were exhausted and opted for two taxis instead. We understood that misunderstandings like that can happen and appreciated that Ben rectified the situation the following day by having our guide reimburse us. On the topic of the guide, one of the two guides we had was wonderful; however, the other guide did not have any information about the sites he was taking us to, hardly knew how to get around/where we were going, and did not speak any English beyond basic conversational skills (despite being marketed as an English-speaking guide). We ended up cancelling him on the last day in favor of just exploring ourselves and had a much better, less hectic day overall.

In my opinion, securing a good guide is one of the two reasons to book through an agent though. The other major perk is having them plan out the logistics which they didn’t do well at all. We were back in the same neighborhoods many days in a row and our itinerary suggested we go to things on days they were closed, which we were not notified of until day-of by the guide and, in one circumstance, not at all (we only found out by looking it up ourselves while we were already en route).

Lastly, we requested certain experiences, like an authentic tea ceremony, and were given the most touristy options available. We were specifically trying to avoid things of that nature and were deeply disappointed upon entering. While it was nice to have sightseeing entrance fees and transit tickets already arranged and paid for, we could’ve easily handled our own transport and tickets and, in some cases, had to do so anyway due to the poor planning of our daily itineraries. The price simply isn’t worth the quality of planning. Lesson learned. Save your money.

Our 16-day adventure through Japan was an incredible experience, and we truly appreciate the time and effort Shona put into helping us plan such a memorable trip. She listened to our interests, understood our family’s travel style, and provided recommendations for experiences, accommodations, and transfers that made our journey special.

There were, however, a few areas where the planning and support could have been improved. We did not receive our finalized itinerary until about five days before departure, which limited our ability to arrange some additional activities we would have liked to include.

We also experienced a significant issue with our hotel in Okinawa. Before departing Texas, we specifically asked about the itinerary description stating “2 twin beds and room perfect for a couple getaway” because we were traveling as a family of four. Shona reassured us that the hotel had confirmed the room would be large enough to accommodate all four of us. Unfortunately, upon arrival, the room provided was not suitable for our family. Although the issue was eventually resolved by moving us to another property, the stress involved and the time lost during our vacation were disappointing and could have been avoided.

Communication during unexpected situations was another challenge. While traveling, two typhoons were approaching our route, and we reached out to Shona for guidance on whether we should continue to our next excursion/destination or adjust our plans. Unfortunately, we were unable to reach her directly and again had to use the emergency support number. While the emergency assistance was appreciated, having direct access to Shona during these important moments would have provided additional confidence and reassurance.

Overall, we had an amazing trip and are grateful for Shona’s expertise, recommendations, and the effort she put into planning our Japan adventure. The trip itself was wonderful, and her guidance helped create many unforgettable memories. With earlier delivery of the final itinerary and more reliable direct communication when unexpected issues arise, the overall experience would have been exceptional.

Ben was amazing to work with and provided excellent service in planning and while in country. This was a trip to remember thanks to his help.

Outstanding experience and without doubt the best vacation we’ve ever had.
Sandy at KimKim provided an itenary for our trip to Japan that matched exactly with what we wanted to do and where we wanted to go. The cost of the trip was in line with our previously established budget. Hotels were superb and centrally located to what we wished to do. All arrangements with regards to hotels, excursions, transportation, etc were planned and confirmed and we had zero issues with any of these items.
Our guides for the tours were superb and went above and beyond. Yukio was fantastic showing us Osaka, Hiroshima, and Kyoto and made our whole experience visiting these places stress free and enjoyable. Yuna took us to the best places in Tokyo and navigated us superbly through the city.
Drivers for pick ups were always on time and very helpful.
This was our first experience using KimKim and visiting pacific Asia. We loved it and wished the vacation had never ended! Thank you!

Hotel Reviews

Hilton Tokyo Narita Airport Hotel

Tokyo

The Hilton Tokyo Narita Airport Hotel was a wonderful way to end our trip. We were surprised to find that we had been booked into a suite, which was huge compared to the typically small rooms in Japan. It felt like a palace or a house, and it was a very comfortable and spacious place to relax before our departure.

Mitsui Garden Hotel Osaka Premier

Osaka

The Mitsui Garden Hotel Osaka Premier was a lovely hotel in a great location. It was comfortable and well-situated for exploring Osaka. We had no complaints about the hotel, and it contributed positively to our stay in the city.

Asakusa Tobu Hotel

Our hotel in Tokyo, the Asakusa Tobu Hotel, was perfectly situated. Just outside the door was a narrow alley full of restaurants leading to one of Tokyo's main shrines, which was very convenient. Across the street was the rail station for the metro, making it easy to get around. The central location was praised by everyone who visited us, and it really enhanced our experience in Tokyo.

Cross Hotel Kyoto

Kyoto

Fantastic location in Kyoto. Very friendly and helpful staff and room was lovely. Breakfast buffet had everything and whole hotel very clean and had a great vibe about it.

Authenticity & Character

Very clean. Staff professional, helpful and friendly.

Location

Very central and close to all the shops, restaurants and train stations but also off the Main Street and very quiet.

Staff

They made every effort to make sure our stay was enjoyable and answered all our questions.

Cleanliness & Comfort

Room was spacious and clean. Whole hotel was clearly well maintained and cleaned.

Activity Reviews

Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Great combination of activities and my wife is still smiling from the experience of wearing a kimono!

Quality of Experience

Great combination of activities

Guides, Drivers and Staff

Staff at each location were very friendly and helpful

Tokyo Highlights: A Day of Tradional & Modern Culture with Local Life

Tokyo

A great blend of activities/sights that gave us a great overview of this wonderful city. From visiting fantastic food markets to majestic shrines and spacious parks this day tour was a perfect way to.enjoy Tokyo.

Quality of Experience

A huge city and the day was spent visiting a variety of locations stress free

Guides, Drivers and Staff

Our guide, Yuna, took care of us superbly and spent the correct amount of time at each site explaining everything and answering all our questions.

Transport

Spending a day using the Tokyo metro was quite an experience but made stress free by our guide

Enjoy Temples & Bamboo Grove in Kyoto

Kyoto

This day took us to some of the main highlights in Kyoto and was superb. Our guide, Yukio, took care of us and we spent the right amount of time at each location and he explained all the attractions. Fantastic day!

Quality of Experience

Seeing so many of the main attractions in one day stress free

Guides, Drivers and Staff

Our guide could not have been better

Transport

A combination of trains, cars, and buses very well planned

Peter and his team at Oshinobi helped us plan a flawless two-week family vacation to Japan, covering Tokyo, Mount Fuji, Hakone, Osaka, Hiroshima, Kyoto, and Nara. Every single detail was taken care of.

Their customer service is great—when a weather cancellation affected our train schedule, they handled the rebooking immediately and got us back on track later that day. They made sure our trip was incredibly smooth, allowing us to just focus on enjoying our vacation. Thank you, Oshinobi!

All our guides were wonderful. Hana in particular gave us such a wonderful and in depth tour in Asakusa, a market and introduction to Shibuya. Our favorite activities were tea ceremony, dinner with the Geico, and our night at the hot springs hotel in Hakone. All of our hotels were pleasant stays with easy access to stations for getting to activities. We appreciated the WhatsApp chat to ask questions and receive assistance along the way. It eased our planning to have someone take care of the train tickets and help us figure out how to navigate the Shinkansen system. We had a wonderful trip!

Activity Reviews

Best of Shibuya Food Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Old and Nostalgic Tokyo: Yanaka Walking Tour

Tokyo

Miyuki was a great guide and we enjoyed Yanaka.

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour

Kyoto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Relaxing Evening: Private Onsen and Kaiseki Dinner

Hakone

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Hakone!

Hakone

We enjoyed Hakone! We spent our afternoon at the open air museum, which was incredible. The stay at our hotel springs hotel was very unique and special: the location, the room, the hot springs, and the meals were all lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai

Japan

Rio was a lovely guide. She was pleasant and gave us a lovely experience to take in a food experience at a slower pace and truly relax and enjoy foods.

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony in Kyoto (Private)

Japan

This was so special. We learned so much and loved making matcha for each other. Our instructor was so patient with us as we learned and helped us understand and gave us a wonderful experience. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)

Kyoto

This was an incredible, special, once in a lifetime experience. We loved it and highly recommend it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Crowd-Free Kyoto: Fushimi Inari, Nijo Castle & Kinkaku-ji

Kyoto

Tom was an enthusiastic and informative guide. We saw interesting sites and he helped guide us and teach us in the best ways. He took the time to understand our knowledge and interests and adapted to make sure he was giving us the best experience. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Early Morning Tour: Asakusa, Tsukiji Market, Meiji Shrine & Shibuya Crossing

Tokyo

Hana was an amazing guide! This tour is a must-do. We learned so much from her, she set a pace and covered a manageable amount of activities. She helped us find the best and most local foods to sample at the market. This trip was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

Judy and the team at Kim Kim made planning my trip extremely easy. She was extremely well engaged in what my goals were for my trip and had plenty of suggestions for different activities to do. Overall the process was really simple.

sandy from Kim Kim was terrific! Everything from start to finish was handled with care and great execution. I would use them again and would highly recommend. They were also flexible when we changed our plans on them and were very accommodating. Thank you!

Activity Review

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Personal handling was great

Food

Guides, Drivers and Staff

Very personable

Transport

We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan.

From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems, cultural experiences, incredible food, and unique activities.

We traveled through Tokyo, Kanazawa, Osaka, Kyoto, and Hakone, and somehow managed to fit more into 13 days than we thought possible. In fact, several locals commented that they couldn’t believe how much we experienced in such a short amount of time! Despite the packed schedule, the trip never felt chaotic because every detail was so well organized.

What truly set Sandy apart was her knowledge, flexibility, and responsiveness. She patiently worked through countless revisions as we refined our plans, always offering thoughtful suggestions and creative ideas that made the itinerary even better. Throughout the planning process, she was incredibly easy to work with and consistently responded quickly to every question we had.

It’s clear that Sandy genuinely cares about creating unforgettable experiences for her clients. If you’re planning a trip to Japan, do yourself a favor and work with Sandy - you won’t regret it!