Kimkim Trip Reviews for Japan
Excellent local guides!
Japan
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Aug 27 - Sep 5, 2023

Our guide in Tokyo as well as our guide in Kyoto/Nara/Osaka were great. Both were very informative and did a great job. Our favorite thing was visiting Nara and seeing the deer and the big Buddha statue. But we really loved the whole trip. read more

Dear Shannon,
Thank you so much for sharing your happy and memorable experience.
It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that the lovely deer in Nara was your favorite an we all love them very much. It's always rewarding to help create memorable experiences for travelers like yourself.
Thanks a lot for your detailed comments about the hotels in Tokyo, Kyoto and Osaka which will help a lot for us to choose better and more suitable... read more
To Fei - and all who helped make this such a...
Japan
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Aug 26 - Aug 31, 2023

To Fei - and all who helped make this such an enjoyable trip with so many memories to keep. (Sorry if I am slow in sending in this review, and if there may be too much here to read.)
Day 1: This was a long day, taking the train early in the morning from Tokyo to Nagoya and then on to Nakatsugawa, followed by bus to Magome. But the walk from Magome to Tsumago was as marvelous as I had heard it would be. Shade on the trail was welcome, and part of the way through I met and joined up... read more

Dear Michael,
Thank you so much for your wonderful words and thoughtful feedback about your hiking experience in Japan. We are so happy to know you have so much enjoyable memory about the scenery and the new friends you have made on the way.
Your thoughtful and detailed feedback will bring us to understand more about the travelers’ idea and impression on the culture and nature in Japan.
Thank you for choosing our services, and we are grateful to have played a part in making your vacation enjoyable.Welcome you and your family back to Japan again in the future.
All the best from Japan,
Fei
Japan family trip
Japan
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Aug 14 - Aug 23, 2023
Angel worked with me to build out options for a trip itinerary and patiently helped me refine it. Many of her suggestions were great and things I would not have thought of, while also keeping us flexible to do what we wanted with much more autonomy than if we were part of a group tour. When we had to delay our arrival by a day because of weather, she helped us get a refund from the booked hotel for the first night.

Thank you for giving KimKim and Odynovo Tours the opportunity to make your travel arrangements for your recent trip to Japan.We greatly appreciate your feedback and have shared your idear about boarding train instruction.Welcome you and your family back to Japan again in the future!
Fantastic summer family vacation
Japan
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Aug 17 - Aug 26, 2023

Anna our guide in Tokyo and Hakone and Lily our guide in Osaka, Kyoto, Nara and Hiroshima were truly fantastic. They were informative and made us feel as welcomed guests to their country every step of the way.
Food was amazing . The most memorable stay was at a traditional Ryokan in Yamonochaya Hakone. Very relaxing and a great escape.
We had a fabulous trip to Japan thanks to San...
Japan
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Jul 20 - Aug 19, 2023

We had a fabulous trip to Japan thanks to Sandy and the Kimkim team. Sandy helped us arrange a detailed to our interests vacation that was easy to follow and organized. She even gave us helpful instructions for transportation and sightseeing for our free days and checked in with us during a typhoon watch to make sure we were ok. When we had to make some last minute changes to our accommodations and train, Sandy was extremely helpful, attentive and timely. Our guides in Hiroshima and Tokyo,... read more

Thank you so much for your wonderful words.I am so grateful I was able to work with you on this trip.
It has been an absolute pleasure assisting you throughout your trip,and we look forward to the opportunity to assist you again in the future.
Whirlwind trip
Japan
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Jul 19 - Jul 31, 2023

We could use Nancy's itinerary very effectively as she gave us several options for the day. The hotels she booked were very convenient to the rail stations which made navigating our outings very easy. All but one hotel was perfect, the one was just a bit older and the sleeping situation was a bit uncomfortable. Overall, the trip was great and we will work with KimKim for another destination.

Hi Amy,
I wanted to express my heartfelt gratitude for choosing us to handle your trip. It has been a pleasure assisting you, and I genuinely hope that your time in Japan has been filled with incredible experiences and lasting memories.
I am sorry to know that one of the hotels where you stayed is a bit older and you are not comfortable. May I know the location of the hotel?
Looking forward to your response.
Best,
Nancy
Good itinerary; bad logistics.
Japan
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Sep 15 - Sep 21, 2023
The overall itinerary was great and we enjoyed most of the lodgings, etc, but one of the main reasons we booked was so we could get the local knowledge and instructions that we couldn't google and piece together ourselves. That part of it ended up being pretty unhelpful. E.g. On days when we were supposed to hike from town to town along a trail, we were given links to google maps that showed the shortest walking path between the two towns along a highway instead of directions to the trail and... read more

Hi Niv,
Thanks for your review. We'll improve the self-guided instruction logistics. Sorry again for the inconvenience caused. Look forward to your next trip with us!
5-star review for Angel Tang, Japan specialist!
Japan
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Jun 28 - Jul 9, 2023
Angel did a great job in helping to plan a 2-week itinerary for my mother and I to Japan. Extremely thorough in making sure every day's details were taken care of (transportation, meeting times, hotels), and very responsive to any change requests. The itinerary was tailored well to the interests we provided, and she took extra care to stay within our desired budget. I would highly recommend Angel to anyone looking to plan a trip to Japan! read more

Hi Kathy,
Thank you so much for your wonderful words!We had a wonderful time working and planning with you and your mom and we appreciate your patience and understanding throughout the trip.
It's always rewarding to help create memorable experiences for travelers like yourself.
Welcome you and your family back to Japan again in the future and there are more things for you to explore in different season.
All the best,
Angel
The guide were very helpful, and also provide...
Japan
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Jun 28 - Jul 9, 2023

The guide were very helpful, and also provided a lot of suggestions on our free time. Arranged to mail my extra luggage from my first hotel to the last hotel, that made my trip a lot of easier! read more

Hi Jie,
Thank you so much for taking your time to leave us this review.This will help us recommend the experience to other travelers!I am so grateful I was able to work with you on this trip. Hope you will visit Japan again soon!
Best wishes,
Angel
A good trip.
Japan
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Jun 17 - Jul 1, 2023

The planning allowed us to see and interact with all the places and events we requested. The travel agents were able to accommodate our specific hotel requests. The guides throughout the trips were professional, knowledgeable, and able to react quickly to help us adjust to changes.
The planning was good overall but missed some critical local information like the availability days to attend an event and details of moving our luggage with us throughout the country. They would benefit from... read more

Hi David,
Thank you so much for sharing your happy and memorable experience and thoughtful feedback. It’s our great honor and pleasure to customize and arrange your family tour to Japan. Your thoughtful and detailed feedback will bring us to understand more about the travelers’ idea and impression on the culture and nature in Japan. We really appreciate it.
Welcome you and your family back to Japan again in the future and there are more things for you to explore in different season.
All the best,
Kelly
Our trip to Japan got postponed by three year...
Japan
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Mar 24 - Apr 1, 2023
Our trip to Japan got postponed by three years due to COVID and Japan's borders being closed. Gibwa was flexible and amazing to work with throughout this waiting period! She took time to understand our needs and put together a fabulous itinerary. Her communication was always timely even while we were in Japan and contained the necessary details . This made it easy for us to explore on our own using the itinerary as a guide. My son and I had a trip of lifetime to Japan during the cherry blossom season, thanks to Gibwa.
I think we made the most of the 11 days we had
Japan
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Jun 13 - Jun 23, 2023
I think we made the most of the 11 days we had in Japan. Instead of going to Shibuya, we went to the Skytree and instead of going to Nikko, we went to Koriyama to visit family. The subways and trains are very convenient and efficient, there was no need for us to get a taxi or ride service.
Without KimKim, we would not have gotten the guided tour of Nara and our guide Emi was amazing. In addition to her knowledge of Nare, we asked her a lot of questions about Japan in general.
We also... read more

Dear Jim,
Thank you for the positive feedback! I'm glad to hear that you were able to visit Skytree and spent quality moments with your family in Koriyama. Japan's subways and trains are indeed convenient and efficient, making them an excellent choice for getting around. I'm delighted that you got to experience their benefits firsthand.
I'm thrilled to learn that your experience with Kimkim was valuable and enhanced your trip. The tea ceremony and having a tour guide added to your enjoyment,... read more
A Fabulous Trip to Japan - Thank you Kimkim travel; thank you Myaen!
Japan
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Jun 2 - Jun 15, 2023

This was our second time using kimkim travel (last year they organized our road trip to Ireland)... and thank you kimkim and Myaen - another "home run!" We just returned from a phenomenal 2-week self-guided trip to Japan, which included several days in Tokyo, Kanazawa, Kyoto, Naoshima Island, and Hakone. Myaen was superb as our Japan specialist, helping us think thru what made sense for 2-weeks, as well as recommending the right neighborhoods and hotels to stay in. Our focus for this trip... read more

Hi Peter!
Thank you so much for your wonderful words and thoughtful feedback regarding Kimkim and your trip to Japan! Working with you to plan and organize your vacation was truly a pleasure. It's always rewarding to help create memorable experiences for travelers like yourself. Thank you for sharing wonderful photos of your trip and thank you for choosing our services. We are grateful to have played a part in making your vacation enjoyable. We hope that your experience in Japan has left you... read more
Wonderful vacation in Japan
Japan
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Jun 2 - Jun 17, 2023

We very much enjoyed our 2 week Japan vacation, thanks to the careful planning of Irish. Irish was a great problem solver when issues came up, she was a thoughtful communicator, responding quickly to questions and she was thorough and organized so everything was arranged on time and without issue.
Our guides were wonderful for the most part. We thought that Shu was exceptionally good in his knowledge, organization and consideration. Miyuki was also terrific, even though she pushed us to... read more

Dear Stephanie,
Thank you for sharing your amazing experience in Japan with us. We are so grateful for your review, it help us identify the aspects of the trip where we can improve our service to our loyal travelers like you. We had a wonderful time working and planning with you and we appreciate your patience and understanding throughout the trip. Hope you will come back to Japan soon!
Take care and keep traveling!
My warmest regards and best wishes,
Irish
We had a fantastic vacation! Our favorite act...
Japan
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Jun 3 - Jun 15, 2023

We had a fantastic vacation! Our favorite activity was the Ramen Cooking Class in Kyoto. Thank you!

Hi Kristin,
Thank you for the positive feedback! We are thrilled to hear that you had a fantastic vacation in Japan. It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that the Ramen Cooking Class in Kyoto was your favorite activity. It's always rewarding to help create memorable experiences for travelers like yourself.
Thank you for choosing our services, and we are grateful to have played a part in making your vacation enjoyable. We hope that... read more
Our trip was fantastic! It was well organized...
Japan
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May 26 - Jun 6, 2023
Our trip was fantastic! It was well organized and we were delighted by our experience. The guides were so nice and gave us a great experience. The private car drivers were great as well. Local train reservations were very well organized. This was one of the most relaxing trips we had. Thank you for all the local travel planning as well.

Hi Balu,
Thank you so much for your positive feedback and thank you for choosing our services. Working with you to plan and organize your family trip was truly a pleasure.We are grateful to have played a part in making your vacation enjoyable. We hope that your experience in Japan has left you with wonderful memories to cherish. We look forward to the opportunity to assist you again in the future.
Best regards,
Fei
From our earliest interview with Kim Kim, we ...
Japan
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May 26 - Jun 6, 2023

From our earliest interview with Kim Kim, we felt heard and were accommodated throughout. We always received prompt replies to all our questions from Christine over several months of planning and while in Japan. Our accommodations were convenient, comfortable and of high quality. Our booked activities were exceptional. Our guides were knowledgeable, prompt and flexible. We wholeheartedly recommend working with Kim Kim on your next adventure. read more

Hi Alisa,
Thank you so much for taking the time to leave us this amazing review, it means a lot to us! It's been great working with you for this trip. It makes us incredibly happy to know that we were able to help you to have a wonderful time in Japan.
Again, thank your for entrusting your Japan travel with us. Hope you will come back again soon!
Best regards,
Christine
excellent family trip to Japan
Japan
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May 29 - Jun 11, 2023
Irish planned a wonderful family trip to Japan! She covered every detail needed, from our airport transfers, JR pass, and info needed for Universal Studios as well as the Shimanami Kaido, to selecting very conveniently located hotels which made moving from place to place very easy and comfortable. She encompassed all the experiences we were seeking - the excitement of Tokyo and Osaka to the very different experience of a peaceful mountain onsen in Hakone to the very sad yet well done peace... read more

Dear Lisa,
Thank you so much for your wonderful words and thoughtful feedback regarding all aspects of your trip! Working with you in planning this trip was a pleasure! Knowing that you had a memorable trip fills me with joy (thanks for the photos ), we’re very grateful for customers like you and hope to see your family again!
My warmest regards and best wishes,
Irish
Both our local guides were excellent. They we...
Japan
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May 24 - Jun 2, 2023

Both our local guides were excellent. They were knowledgeable and assisted us with transportation issues. The local tour company did not communicate clearly to them or myself about a driver from Tokyo hotel to the airport. I’m not sure where the break down in communication was. Our local guide Yumi, went beyond what I expected by giving us details about train and bus transportation to the airport in Tokyo. She even noted that a driver was not included on her itinerary. read more
Awesome 16 day trip in Japan!
Japan
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May 12 - May 27, 2023

One of our dream destinations to visit was Japan, and the whole experience booking with kimkim was great! From the planning phase, Christine was able to grasp our needs quickly and was able to make all the adjustments we were looking for our 16 day long trip. The activities booked (shout out to the Osaka food tour and the Kyoto tea ceremony) were very memorable and the accomodations (shout out the the Ryokans on the Nakasendo trail) were also great! During the trip, Christine was also... read more

Hi Nicola,
Thank you so much for taking your time to leave us this amazing review! I am so grateful I was able to work with you on this trip, you are very patient , understanding and flexible. I appreciate the kind words and the positive feedback about the places you have visited, this will help us recommend the experience to other travelers! Hope you will visit Japan again soon!