Kimkim Trip Reviews for Japan

4.7
Based on 516 ratings
Read 516 verified reviews by travelers who booked their trip to Japan on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible Japan Trip!
Japan | Feb 11 - Feb 21, 2026

Hanna
Hanna W.
Newark, NJ | Reviewed on Mar 01, 2026
This was an absolutely incredible trip and Kimkim and Cory made the planning and traveling process as easy and smooth as could be. Not only were we able to customize our trip to what our interests were, we had support throughout the whole planning stage as well as once we were actually in Japan. We definitely plan on using Kimkim again in the future as well as returning to Japan in the future! Read more

This was an absolutely incredible trip and Kimkim and Cory made the planning and traveling process as easy and smooth as could be. Not only were we able to customize our trip to what our interests were, we had support throughout the whole planning stage as well as once we were actually in Japan. We definitely plan on using Kimkim again in the future as well as returning to Japan in the future!

Hotel Reviews
Shiba Park Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Keio Prelia Hotel Kyoto Karasuma Gojo
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laforet Club Hakone Gora Yunosumika
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miyako City Tokyo Takanawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Akihabara Anime & Gaming Adventure Tour
Akihabara Anime & Gaming Adventure Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Samurai Ninja Museum with fun experience
Samurai Ninja Museum with fun experience
Japan
Quality of Experience
Guides, Drivers and Staff
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Quality of Experience
Guides, Drivers and Staff
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan
Quality of Experience
Guides, Drivers and Staff
Japanese Calligraphy Experience (Nara)
Japanese Calligraphy Experience (Nara)
Japan
Quality of Experience
Guides, Drivers and Staff
Sushi Making Cooking Class near the Tokyo Tower
Sushi Making Cooking Class near the Tokyo Tower
Tokyo
Quality of Experience
Guides, Drivers and Staff
Izakaya food tour in Shinjuku (14 small tastings)
Izakaya food tour in Shinjuku (14 small tastings)
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Mar 02, 2026
Hi Hanna and David, Thank you so much for sharing this. I’m really grateful for your kind words and so glad to hear that the trip felt smooth, supportive, and tailored to what you were hoping for. It means a lot to know that the planning process and in-country support made a positive difference for you.
I’m especially happy to hear that Japan left such a strong impression and that you’d consider both returning and using Kimkim again in the future. It was a pleasure helping plan your trip,...
Read more

Hi Hanna and David,

Thank you so much for sharing this. I’m really grateful for your kind words and so glad to hear that the trip felt smooth, supportive, and tailored to what you were hoping for. It means a lot to know that the planning process and in-country support made a positive difference for you.
I’m especially happy to hear that Japan left such a strong impression and that you’d consider both returning and using Kimkim again in the future. It was a pleasure helping plan your trip, and I truly appreciate you taking the time to leave this feedback.

Wishing you a beautiful Spring!
Warm Regards,
Cory

Hilda was great
Japan | Feb 19 - Feb 26, 2026

J
jeremy f.
Dallas, TX | Reviewed on Feb 27, 2026

Hilda did a wonderful job coming up with things to do and then coordinating everything. I had no idea where to start. I told her what kind of things we like to do and she designed a great trip centered around what we like to do. She also stayed in contact with us throughout the trip and made sure we knew how to navigate all of the travel between cities.

Local specialist: Hilda Yang

Couldn't have done it without KimKim
Japan | Feb 14 - Feb 20, 2026

J
Jonathan C.
Newark, NJ | Reviewed on Feb 23, 2026
Mina was a crucial part of planning a week-long visit to Japan with my two teenage kids. She was responsive to feedback, made changes at our request and was extremely thorough going over all the details, especially in the days leading up to our trip. We particularly enjoyed her recommendation for a casual dinner on our first night after arriving at a wagyu beef-centered restaurant. Kudos as well to our guides Franziskus (Tokyo), Seika (a delicious Shibuya food tour) and Zef (Kyoto). One... Read more

Mina was a crucial part of planning a week-long visit to Japan with my two teenage kids. She was responsive to feedback, made changes at our request and was extremely thorough going over all the details, especially in the days leading up to our trip. We particularly enjoyed her recommendation for a casual dinner on our first night after arriving at a wagyu beef-centered restaurant. Kudos as well to our guides Franziskus (Tokyo), Seika (a delicious Shibuya food tour) and Zef (Kyoto).

One note for U.S. travelers: a "double" room doesn't necessarily mean two beds in international hotels -- so if you definitely need a room with two beds, make sure you specify it clearly before booking.

Hotel Reviews
The Blossom Kyoto
Kyoto

Elevated, western-style hotel in a super charming part of Kyoto. Bountiful free breakfast buffet is a nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tokyu Stay Shibuya
tokyo

Incredibly helpful staff at a property with clean, comfortable rooms located right in the heart of Shibuya. The in-room washer and dryer was a huge bonus.

Authenticity & Character
It's a very modern building and hotel.
Location
Less than a 15-minute walk to the heart of Shibuya
Staff
Were helpful and accommodating every step of the way.
Cleanliness & Comfort
Toilet occasionally gave off a sulphur-ish odor.
Local specialist: Mina Helland
Mina
Mina Helland
Local specialist in Tokyo | Replied on Feb 23, 2026
Hi Jonathan! Thank you so much for your lovely review! It truly means a lot to me :) It was such a pleasure assisting you in planning this trip to Japan with your kids. I really enjoyed shaping the itinerary together and making adjustments along the way to ensure it felt just right for your family. I am happy to hear that you enjoyed the wagyu dinner on your first night! Starting the trip with a great meal is always a good idea :) I will also be sure to pass your lovely comments along to... Read more

Hi Jonathan!

Thank you so much for your lovely review! It truly means a lot to me :)

It was such a pleasure assisting you in planning this trip to Japan with your kids. I really enjoyed shaping the itinerary together and making adjustments along the way to ensure it felt just right for your family. I am happy to hear that you enjoyed the wagyu dinner on your first night! Starting the trip with a great meal is always a good idea :)

I will also be sure to pass your lovely comments along to our team and the guides :) I know they will be very happy to hear they helped make your time in Tokyo and Kyoto special.

I hope this was a meaningful experience for all three of you and that it will not be your last visit to Japan!

Warmest regards,
Mina

We had already book trip for skiing in Japan but needed some help
Japan | Feb 6 - Feb 14, 2026

R
Ryan M.
Murrysville, PA | Reviewed on Feb 20, 2026
We had already book trip for skiing in Japan but needed some details filled in for transfers, place to stay in Tokyo and a tour. Winnie was very helpful. The hotel in Tokyo was spot on and our food tour was great. All transfers were seamless and on time. I choose KimKim because I simply don't have time to sort out all details on any given trip. They are flexible and willing to help with full trip planning or just helping with details. Read more

We had already book trip for skiing in Japan but needed some details filled in for transfers, place to stay in Tokyo and a tour. Winnie was very helpful. The hotel in Tokyo was spot on and our food tour was great. All transfers were seamless and on time.

I choose KimKim because I simply don't have time to sort out all details on any given trip. They are flexible and willing to help with full trip planning or just helping with details.

Hotel Review
Shiba Park Hotel
Tokyo

Very comfortable, walking to many attractions, breakfast included gets day started right.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Our guide was great. Nice young guy that managed our group and helped explain why we re tasting various foods.
Transport
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo

This was a good tour for our day in Tokyo. Our guide was insightful and we enjoyed the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Feb 20, 2026

Hi Ryan,
Thank you so much for your kind words and positive feedback! It truly means a lot to us, and we’re delighted that you enjoyed your trip.

We hope to assist you with more wonderful journeys in the future.

Warm regards,
Winnie

2nd Time Using Kimkim but My Third Trip to Japan
Japan | Jan 31 - Feb 13, 2026

Zulhelmi
Zulhelmi R.
Singapore | Reviewed on Feb 18, 2026
This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka. So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.
The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And... Read more

This is my third trip to Japan but my second time utilizing Kimkim. Wanted to try them again to see if there are improvements if I were to go Kyushu. So I booked a trip with them to head to Kyushu, Chugoku and then Osaka.

So my journey was Fukuoka, Kagoshima, Miyazaki, Kumamoto, Hiroshima and then Osaka.
Lets start with the positives.

The journey itinerary was mostly planned well, activities had somewhat sufficient time for most locations. Shona had made a sturdy plan in theory. And had hired a good team of guides to show me around.

My favorite would be the boat ride in Takachiho Gorge followed by the Food tour in Hiroshima. That was amazing.

Now on small things to work on. This is alot better than when I used them for the first time.
Firstly, for locations that require longer travel distance by public transport, do either make sure the guide is hired for sufficient time, sometimes, 8 hours in insufficient to cover 4 locations.

For me specifically, Miyazaki, it is a location far and also public transport has an interval of 1 hour and 30 mins. There was a rush between Aoshima Shrine and Udo Shrine. And also the guide could only cover 2 out of 4 locations. I personally could not cover Haniwa Garden within the time limit before it closed.
Do try to check in during the planning stage on potential transport requirements due to this

Lastly for Kumamoto, I was not able to go to Mt Aso, but its understandable due to the weather and the recent tragic accident on the crater. But even if we had tried to go, the time is quite tight and within the day period, we could cover only 3/4 theoretically speaking.

Overall to help with feedback, my advice is to understand the distance between locations and reserve the guide and drivers for the right amount of time. This is of course best done in the planning stage given the months to do so

But overall, it was an amazing trip, Shona did try to be as helpful as possible to alleviate the trip needs which I do feel is commendable. Thank you for the improvement from my previous engagement with you.

Looking forward to utilizing them again should the need arise.

Hotel Reviews
Citadines Namba Osaka
Osaka

This is my most favourite hotel in Namba. If you are staying in Namba, this is a good place to stay especially for anime fans

Authenticity & Character
You really feel like you are in your own apartment rather than a hotel. Thats my feeling on its character
Location
it is just a few minutes walk away from Namba station and the closest to DenDen Town.
Staff
super helpful staff. Or maybe my minimum japanese did help make conversations more fun haha
Cleanliness & Comfort
No doubt, its like you have a clean house
The Royal Park Hotel Hiroshima Riverside

The name is quite royal but the place is alright. The rooms are quite small. Luggage wise you will need to have a think fo where to set up. It is abit of walking distance from Hiroshima Station but with that, reasonably price. TV options are its weakpoint when you are chilling. Not much channels and also the VOD card is more for... special viewings...

Authenticity & Character
it has that hotel look in the USA.
Location
alittle bit of walk to Hiroshima station but you walk past a very nice river.
Staff
Very polite and friendly helpful staff
Cleanliness & Comfort
it is clean thought abit squeezy potentially
THE BLOSSOM KUMAMOTO

Very very easy to access as its just infront of Kumamoto station. The rooms are super nice similar to Solaria Nishitetsu series. They have a public bath for guests to use. but with that being said, your room doesnt have a bathtub for you to soak privately

Authenticity & Character
Maintains its high profile look
Location
Just beside Kumamoto Station. Easy to access Train, buses and Trams
Staff
Polite and helpful
Cleanliness & Comfort
Its very comfortable
JR Kyushu Hotel Miyazaki

The hotel is easily accessible from the Train station and located at the main bus terminal, ease of access around the City. You can also walk about maximum 20 minutes to core food and nightlife areas

Authenticity & Character
Good for quick, easy movment. Nothing too fancy
Location
its in the heart of the transport system. Eae of access around the city
Staff
Helpful
Cleanliness & Comfort
abit more smaller than nishitetsu. Definitely made to just stay for sleep without anything too fancy
Solaria Nishitetsu hotel Kagoshima

Again Solaria Nishitetsu, you cant go wrong with this choice

Authenticity & Character
It incorporates the Yatai village for people who want a quick Yatai feel and has that professional feel
Location
Near the train and bus services. Ease of access around the city and alittle outside
Staff
Helpful
Cleanliness & Comfort
It is comfortable for solo travellers. Maybe huge travellers might find it uncomfortable to walk through room with a corridor. It is comfy for asians like me
Solaria Nishitetsu Hotel Fukuoka
Fukuoka

The Solaria Nishitetsu is a hotel chain that you cant go wrong with. Accessibility is good to public transportation. Rooms are super clean and have sufficient space for solo travellers

Authenticity & Character
Its standardized service and professional style
Location
Near subways and trains. Ease of access
Staff
Helpful
Cleanliness & Comfort
Its clean and has the needed amenities. Enough said
Activity Reviews
Miyajima Half-day Trip Historical Walking Tour
Miyajima Half-day Trip Historical Walking Tour
Hiroshima

Hiro was a great guide and has excellent english to guide

Quality of Experience
Miyajima is a great sight with very cute deers
Food
momiji manju is yum. It goes well with Georgia Sarutahiko coffee
Guides, Drivers and Staff
Hiro is excellent at guiding
Transport
easy enough to take the ferry
Hiroshima Bar Hopping Food Tour
Hiroshima Bar Hopping Food Tour
Hiroshima

this is a definite must for first timers. To try all types of food. And with the friendly company of Kensuke. Its great

Quality of Experience
The food was great. amazing variety
Guides, Drivers and Staff
Kensuke was friendly and engaging.
Transport
Easy enough to chill and walk around
Shrine  and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Shrine and Takachiho Gorge 1 Day Highlights Tour From Kumamoto
Kumamoto

Takachiho Gorge and Amanoyasugawara are great sights to go to. Couldn't go to Mt Aso but its weather and road conditions and also accident so it cant be helped

Quality of Experience
Takachiho and Amanoyasugawara made it worth
Guides, Drivers and Staff
Zeal was an understanding and good planner
Transport
Ride was comfy to get from point to point
A Journey Through Myth and Nature
A Journey Through Myth and Nature
Miyazaki

Miyazaki was almost perfect. What was lacking is the realization that public transport intervals are horrendous. But Aoshima and Udo Shrine are definitely breathtaking places

Quality of Experience
Everything was great except for transport. Made me rush at Aoshima
Guides, Drivers and Staff
Elvis was great at managing as best given the situation
Transport
The buses are bad. Intervals horrendous. Would have liked transport
Full day to Kagoshima with Sakurajima
Full day to Kagoshima with Sakurajima
Kagoshima

Sakurajima and Sengan-en and ending with the sunset at Shiroyama. Amazing planning by Eve

Quality of Experience
Sengan-en and Sakurajima is a must to go and see
Guides, Drivers and Staff
Eve is superb at planning. Everything fell into place
Transport
ease of transport as long as you plan
Full Day Nagasaki Peace Park and Glover Garden Tour
Full Day Nagasaki Peace Park and Glover Garden Tour
Fukuoka

A great day trip here. Loving the peace and zen fo the park and some understanding on the history of the bobing

Quality of Experience
Nagasaki is a good experience outside of the bustle
Guides, Drivers and Staff
Jyo plans the route well
Transport
ease of access around the area. just need to take the right train to Nagasaki
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Full Day Fukuoka Castle Ruins ,Hakata Folk Museum,and Canal City Tour
Fukuoka

Had Jyo for my guide. she is a vert smart guide and knowledgeable. And she had good planning for the flow of the itinerary

Quality of Experience
The vibes of the place
Guides, Drivers and Staff
Jyo is a good planner
Transport
easy access to the locations
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Feb 21, 2026

Hi Zul ,
Thank you very much for traveling with us. It was truly a pleasure to assist you with your trip.
I sincerely appreciate your trust and support, and I hope you returned home with wonderful memories.
Best
Shona

Another great trip planned by Olivia and the ...
Japan | Jan 29 - Feb 8, 2026

Shani
Shani D.
Newark, NJ | Reviewed on Feb 13, 2026
Another great trip planned by Olivia and the team at KimKim; it was a true winter adventure. The prefecture of Hokkaido is not to be missed in winter. The Sapporo snow festival and visit to Otaru were my cultural highlights of this trip and would have been missed without Olivia’s guidance! Thank you ensuring we experienced those.
And of course was the snowboarding! The japow! Unforgettable experience again with true ski in/ski out facilities.
Thanks again and can’t wait for the next one!
Read more

Another great trip planned by Olivia and the team at KimKim; it was a true winter adventure. The prefecture of Hokkaido is not to be missed in winter. The Sapporo snow festival and visit to Otaru were my cultural highlights of this trip and would have been missed without Olivia’s guidance! Thank you ensuring we experienced those.
And of course was the snowboarding! The japow! Unforgettable experience again with true ski in/ski out facilities.
Thanks again and can’t wait for the next one!

Hotel Reviews
Hilton Niseko Village

True ski in/ski out!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Sapporo West
Sapporo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo
Activity Reviews
2026 Sapporo Snow Festival
2026 Sapporo Snow Festival
Sapporo
Otaru Winter Stroll: Canals, Lights, and Love
Otaru Winter Stroll: Canals, Lights, and Love
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo

Our guide was great - knowledgeable and great energy!

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Feb 21, 2026

Thank you so much for your wonderful feedback!

We’re absolutely thrilled to hear that you had another unforgettable winter adventure in Hokkaido. Experiencing the Sapporo Snow Festival and visiting Otaru are truly special winter highlights, and we’re so glad we could help you include them in your journey.

And of course — japow and true ski-in/ski-out facilities make it all the more magical! ā„ļøšŸ‚

It was a pleasure planning this trip for you, and we can’t wait to help you create the next adventure.

An absolute 10/10 trip. My time in Japan was...
Japan | Jan 29 - Feb 11, 2026

Hank
Hank C.
Spain | Reviewed on Feb 12, 2026
An absolute 10/10 trip. My time in Japan was 2 weeks, next time it’ll be a month, and I’ll probably work with kimkim. Li, Mie and Satoko were all friendly, copacetic, and wonderful one on one. As part of a group, you will feel informed and with your friends. My trip was solo, so if you work one on one, you’ll have made a friend. Thank you for the best trip I’ve ever had, and I’ll definitely be coming back. Ja matta! Read more

An absolute 10/10 trip. My time in Japan was 2 weeks, next time it’ll be a month, and I’ll probably work with kimkim. Li, Mie and Satoko were all friendly, copacetic, and wonderful one on one. As part of a group, you will feel informed and with your friends. My trip was solo, so if you work one on one, you’ll have made a friend. Thank you for the best trip I’ve ever had, and I’ll definitely be coming back. Ja matta!

Hotel Reviews
the b asakusa
Tokyo

Great location! Asakusa has everything Tokyo had to offer, but you should still visit the rest of Tokyo. Great staff, great breakfast! Thank you

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miyako City Osaka Hommachi
Osaka

Good breakfast. Overall great experience. I like the lounge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA
Kyoto

Excelllent! Liked the robot! Came in handy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

Excellent stay. Lovely onsen

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Beautiful experience I’ll never forget

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Feb 13, 2026
Dear Hank,
Thank you so much for your amazing review! We are absolutely thrilled to hear that your trip to Japan was a 10/10 experience — that truly means the world to us.
It’s especially wonderful to know that Li, Mie, and Satoko made you feel both well-informed and personally connected throughout your journey. Whether traveling solo or as part of a group, creating that sense of friendship and support is exactly what we hope every guest experiences. We’re honored to have been part of what... Read more

Dear Hank,
Thank you so much for your amazing review! We are absolutely thrilled to hear that your trip to Japan was a 10/10 experience — that truly means the world to us.

It’s especially wonderful to know that Li, Mie, and Satoko made you feel both well-informed and personally connected throughout your journey. Whether traveling solo or as part of a group, creating that sense of friendship and support is exactly what we hope every guest experiences.

We’re honored to have been part of what you call the best trip you’ve ever had. And we absolutely love that next time you’re thinking of staying a whole month — we’ll be ready to help you make it even more unforgettable!

Thank you again for your kind words and trust. We can’t wait to welcome you back to Japan.

Ja matta! 😊

Warmest regards,
Olivia

Japow
Japan | Jan 28 - Feb 8, 2026

Amy
Amy S.
Newark, NJ | Reviewed on Feb 09, 2026
From sorting trip details- airport transfers, hotel suggestions, tour… things went pretty seamless for our group of 8 traveling to Hokkaido to ski. Managing how to get from point A to point B with all of our ski gear. Then 4 of us went on to tour Tokyo. Kimura our tour guide in Tokyo was very knowledgeable and going to the temples, shrines, fish market, gardens and lunch spot was fantastic. He even made us a dinner reservation! Read more

From sorting trip details- airport transfers, hotel suggestions, tour… things went pretty seamless for our group of 8 traveling to Hokkaido to ski. Managing how to get from point A to point B with all of our ski gear. Then 4 of us went on to tour Tokyo. Kimura our tour guide in Tokyo was very knowledgeable and going to the temples, shrines, fish market, gardens and lunch spot was fantastic. He even made us a dinner reservation!

Hotel Review
Shiba Park Hotel
Tokyo

Beautiful hotel in great location- right near shiba park and Tokyo tower. Subway nearby. But if up for walking- also easy to get to nearby neighborhoods

Authenticity & Character
600 year old bonsai tree. Great book collection
Location
Staff
Very helpful
Cleanliness & Comfort
Activity Review
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Kimora was very knowledgeable and thoughtful. Took us to beautiful temples and shrines. Made us a dinner reservation! Our driver was very safe and courteous as well. Would highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
All were fantastic
Transport
Clean vehicles with space for our group and ski gear
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Feb 13, 2026
Hi Amy, Thank you so much for taking the time to share your wonderful feedback — it truly means a lot to us. I’m very happy to hear that everything went smoothly for your group, especially with all the logistics of traveling with ski equipment in Hokkaido. Coordinating transfers and movements for a group of 8 is never simple, so it’s great to know the journey from point A to point B felt seamless for you. I’m also delighted that you enjoyed your time in Tokyo with Kimura. He is indeed a... Read more

Hi Amy,

Thank you so much for taking the time to share your wonderful feedback — it truly means a lot to us.

I’m very happy to hear that everything went smoothly for your group, especially with all the logistics of traveling with ski equipment in Hokkaido. Coordinating transfers and movements for a group of 8 is never simple, so it’s great to know the journey from point A to point B felt seamless for you.

I’m also delighted that you enjoyed your time in Tokyo with Kimura. He is indeed a fantastic guide, and I’m so glad to hear you loved visiting the temples, shrines, fish market, gardens, and of course the lunch spot — and that he could also help with the dinner reservation. I will definitely pass your kind words on to him; he’ll be very happy to hear this.

It was truly a pleasure to help plan your trip, and thank you again for trusting us with such a special journey. We would be absolutely delighted to assist you again for any future travels to Japan or elsewhere.

Warmest regards,
Sandy

Great trip to Japan! (Kyoto, Nara, Tokyo). ...
Japan | Jan 25 - Feb 1, 2026

Jonathan
Jonathan W.
Seattle, WA | Reviewed on Feb 05, 2026
Great trip to Japan! (Kyoto, Nara, Tokyo). Olivia was a fantastic planner and her recommendations did not disappoint. She helped make our trip (with children) as painless as possible and even helped us postpone and rebook when an unexpected family emergency popped up. If you want to get the most out of your time, I can highly recommend KimKim. Read more

Great trip to Japan! (Kyoto, Nara, Tokyo). Olivia was a fantastic planner and her recommendations did not disappoint. She helped make our trip (with children) as painless as possible and even helped us postpone and rebook when an unexpected family emergency popped up. If you want to get the most out of your time, I can highly recommend KimKim.

Hotel Reviews
Gion Ryokan Karaku
kyoto

This was a fun way to spend an authentic Japanese night in Kyoto. As expected we slept on mats on the floor, the room had a traditional Japanese table & chairs (very low on the floor.) . The complimentary breakfast was traditional Japanese style also with rice and miso soup and fish. If you have mobility issues or you want a typical North American breakfast this is probably not the experience for you but if you're looking for adventure, our Canadian family with young kids loved it! The location was very conveniently located at the end of the shopping district. Subway was about a 10 minute walk, or you can take a cab for 15 mins to get to Kyoto station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RIHGA Royal Hotel Kyoto
Kyoto

The complimentary breakfast was amazing, showcasing many traditional Japanese breakfast elements, with plenty of European / North American options for the less adventurous. Their auto-coffee / hot chocolate / matcha machine was incredible. A wide selection of alcoholic beverages (complimentary) at both breakfast and the evening appetizer event each night. There were traditional activities each afternoon. The subway station was a 8 minute walk and takes you straight to Kyoto station and the rest of the network for Kyoto / Osaka / Nara. Room was comfortable and the hotel was quiet and private with a 10 minute walk to massive shopping district from narrow street bizarre type feel to high end luxury goods. This is a great location to stay in Kyoto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ninja Training in Kyoto: Ninja Experience - 2 HOURS / SWORD INCLUDED
Ninja Training in Kyoto: Ninja Experience - 2 HOURS / SWORD INCLUDED
Kyoto

This was a fun activity. We dressed up as ninjas and got to shoot blow darts and throw ninja stars at targets. We also got to fight each other with foam-covered swords. This was most fun for our kids (8 & 10) but we got some nice photos out of it. The first portion was an hour, then the second portion: we walked about 1km to the ninja museum and got a 30 minute tour through the 3 storey facility on the history of Samurai & Ninja culture. Great displays and a very well done tour / history lesson. This was more fun for the adults. I'm not sure what the "SWORD INCLUDED" refers to. We did get a plastic throwing-star as a "prize" for the person closest to the target, but no swords.

Quality of Experience
Guides, Drivers and Staff
Geisha and Maiko Makeover Experience in Kyoto
Geisha and Maiko Makeover Experience in Kyoto
Kyoto

Wow, what an amazing transformation! My daughters (8 & 10) loved it, and my wife who isn't much for dressing up or putting on make up, enjoyed the experience too. The professional photos that were included are really fantastic. Definitely the highlight of the trip for one of my daughters.

Quality of Experience
Guides, Drivers and Staff
Kyoto: Authentic Sushi-Making Cooking Class
Kyoto: Authentic Sushi-Making Cooking Class
Kyoto

We did the bento-making class with kids and had a great time! We learned a lot (feel comfortable to try on our own at home) and the food was delicious. A great way to learn about this history of the food, and the ingredients and have a great (large) meal too.

Quality of Experience
Guides, Drivers and Staff
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo

Wow. What an amazing experience! I didn't know what to expect but this was really well done, catering to visitors who want to learn more about sumo culture. Explanations of the history, rules and lifestyle of sumo wrestlers plus an authentic match between 2 former professional wrestlers and the opportunity to wrestle one yourself. The sumo-meal that is included was fantastic too.

Quality of Experience
Guides, Drivers and Staff
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

What a great way to experience a nice cross-section of Tokyo in a single day. We walked about 20,000 steps but mainly used the subway to jet all over town. It was a brilliant introduction to what otherwise could be a very intimidating city.

Quality of Experience
Guides, Drivers and Staff
Kumiko was fantastic!
Transport
It was a great introduction to the Tokyo subway system at various levels of congestion during the day.
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Feb 11, 2026

Hi Jonathan,

Thank you so much for your wonderful review!

I’m truly delighted to hear that you had a great time in Kyoto, Nara, and Tokyo. It was my pleasure to help plan your family trip, and I’m especially glad everything worked out smoothly despite the unexpected changes.

Traveling with children can be an adventure in itself, so it means a lot to know the experience felt seamless and enjoyable for your family.

Thank you again for your kind words and recommendation. I would love to help you plan your next journey to Japan (or anywhere in Asia!) in the future. 😊
Best,
Olivia

1 Trip to Japan and 1st KimKim experience
Japan | Jan 21 - Jan 31, 2026

Joel
Joel B.
Petoskey, MI | Reviewed on Feb 01, 2026
Our tour was very well executed, the guides well versed and committed to making sure each moment of our trip was special. All pre-planned travel vouchers, event tickets, etc. were accepted without any problem. All in all, it was our first trup with KimKim and we will be certain to use it again. Read more

Our tour was very well executed, the guides well versed and committed to making sure each moment of our trip was special. All pre-planned travel vouchers, event tickets, etc. were accepted without any problem. All in all, it was our first trup with KimKim and we will be certain to use it again.

Hotel Reviews
Hilton Kyoto
Kyoto

One of the nicest hotels we've stayed at anywhere. You could spend a lot more money and stay at the Mandarin Orient or similar, but not any better. Outstanding staff, service, and restaraunts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Tokyo Hotel
Tokyo

Large hotel, a little bit dated, but very clean, very organized, and a very competent staff. Well located and within walking distance of plenty. Cabs were readily available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Feb 01, 2026

Hi Joel,
It has been our great honor to accompany you throughout your entire trip. Thank you very much for your kind recognition and trust.😊

Whether it is you or your friends in the future, we truly hope you will continue to trust and choose us. We also look forward to the opportunity to work with you again!

Wishing you all the best, and hope to see you next time!

Best wishes,
Winnie

Cannon was incredibly on top of things from s...
Japan | Jan 19 - Jan 30, 2026

H
Henry M.
Phoenix, AZ | Reviewed on Jan 30, 2026

Cannon was incredibly on top of things from start to finish. Recommending activities and places we hadn’t even thought of. Originally we had a list of places we wanted to go and he tried his best to make it work before he kindly explained that our plan was physically impossible. This trip would not have gone as smooth or as well without Cannons help, I genuinely wish he could book everything I do.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Feb 05, 2026

Hi Henry,

Thank you so much for your generous and thoughtful review. It truly means a lot to hear that the trip came together so smoothly and that the recommendations added value to your experience.

It was a pleasure working with you from the planning stage through to the journey itself, and I really appreciate your trust and flexibility along the way. Helping turn ideas into a realistic and enjoyable itinerary is exactly what I strive for, so your feedback is incredibly rewarding.

Wishing you many more amazing travels ahead, and I’d be delighted to help anytime in the future.

Best,
Cannon

Cannon can
Japan | Jan 19 - Jan 30, 2026

K
kohlton r.
Japan | Reviewed on Jan 30, 2026

Cannon was very clear an communicative, answered and question we could throw at him. Was very knowledgeable and accommodating of our needs and wants. Our two tour guides were also excellent and i would highly recommend them to anyone!

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Feb 05, 2026

Hi Kohlton,

Thank you so much for the kind words. I really appreciate it.

I’m glad I could be clear and responsive throughout the planning, and it’s great to hear everything felt well-supported from your side. I’ll also be sure to pass your feedback along to the guides, they’ll be very happy to hear this.

It was a pleasure working with you, and thank you again for the recommendation. If your travels ever bring you back this way, I’d be more than happy to help again.

All the best,
Cannon

Incredible Japan Trip
Japan | Mar 16 - Mar 28, 2025

HALEY
HALEY L.
Seattle, WA | Reviewed on Jan 27, 2026
We had an absolutely incredible experience with KimKim on our 14-day trip to Japan. From start to finish, everything was perfectly organized, making the entire holiday completely stress-free. Our travel specialist, Ben, was amazing to work with. He was extremely communicative, thoughtful, and clearly passionate about creating the best possible itinerary/experience for our family. Every detail was planned flawlessly, from transportation and accommodations to event tickets and daily logistics,... Read more

We had an absolutely incredible experience with KimKim on our 14-day trip to Japan. From start to finish, everything was perfectly organized, making the entire holiday completely stress-free. Our travel specialist, Ben, was amazing to work with. He was extremely communicative, thoughtful, and clearly passionate about creating the best possible itinerary/experience for our family. Every detail was planned flawlessly, from transportation and accommodations to event tickets and daily logistics, so all we had left to do was enjoy the trip.

Our local guides, Peter and Ursula, were just as outstanding. They made our time in Japan seamless, fun, and incredibly enriching with their knowledge and kindness. They truly elevated our experience and helped us feel comfortable and excited every step of the way. We loved exploring Tokyo with Peter, as we were able to visit areas that we wouldn't have otherwise known about. And Ursula was an exceptional guide through Takayama and Kyoto, enriching our experience with her historical knowledge of each region.

Because of how exceptional this experience was, we are using KimKim again to plan our next trip to Brazil. That alone says everything about how happy and impressed we were with their service. We couldn’t recommend KimKim, Ben, Peter, and Ursula highly enough for anyone looking for a perfectly planned, unforgettable travel experience to Japan.

Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Jan 27, 2026

Thank you so much for taking the time to share such a wonderful review. It truly means a lot to hear that your 14-day trip to Japan was absolutely incredible and stress-free. I’m thrilled that the carefully planned itinerary, along with the outstanding service from Peter, Ursula and myself, made your journey unforgettable. Thank you again for your high recommendation and trust!

We enjoyed our recent trip to Japan. Olivia,...
Japan | Jan 16 - Jan 23, 2026

Myles
Myles B.
Canada | Reviewed on Jan 25, 2026
We enjoyed our recent trip to Japan. Olivia, our local specialist was a big factor in the success of our trip. The language barrier in Japan was more challenging than we expected so we were grateful to have transfers, tours, and excellent tour guides organized by KimKim. These details ensured that our short time in Tokyo and Fukikawaguchiko was efficient and enjoyable. We had a nice balance of culture, history and local food mixed with glimpses of modern life in the busy cosmopolitan... Read more

We enjoyed our recent trip to Japan. Olivia, our local specialist was a big factor in the success of our trip. The language barrier in Japan was more challenging than we expected so we were grateful to have transfers, tours, and excellent tour guides organized by KimKim. These details ensured that our short time in Tokyo and Fukikawaguchiko was efficient and enjoyable. We had a nice balance of culture, history and local food mixed with glimpses of modern life in the busy cosmopolitan city of Tokyo, as well as a smaller town experience near mount Fuji by lake Kawajuchiko. We were fortunate to have a clear day with excellent views of Mount Fuji. We enjoyed the brave experience of bathing in the Onsen within the hotel supplied by a natural hot spring near the mountain.
Olivia checked up on us frequently and kept us up to date with timing of pickups and meetings with guides. Our trip was seamless.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jan 28, 2026

Hi Myles,
Thank you so much for your kind words. It has truly been our pleasure to accompany you during your journey and to be able to support you along the way.

Should you or your friends plan another trip to Japan or any other destination in the future, we would be absolutely delighted to travel with you again and assist in creating another memorable experience.

Best wishes,
Olivia

Everything Kimkim touched in preparation for ...
Japan | Dec 26 - Jan 8, 2026

Robi
Robi P.
San Jose, CA | Reviewed on Jan 23, 2026
Everything Kimkim touched in preparation for our trip was flawlessly arranged and executed.
Our long standing hotel accommodations, transit connections, and air and rail tickets made for seamless enjoyment and ease of travel flow.
The availability of Shona to assist or answer questions was a given and much appreciated when we received her help managing a luggage transfer between hotels.
The four days of guided excursions were flawlessly executed and so easily accomplished thanks to the...
Read more

Everything Kimkim touched in preparation for our trip was flawlessly arranged and executed.
Our long standing hotel accommodations, transit connections, and air and rail tickets made for seamless enjoyment and ease of travel flow.
The availability of Shona to assist or answer questions was a given and much appreciated when we received her help managing a luggage transfer between hotels.
The four days of guided excursions were flawlessly executed and so easily accomplished thanks to the expert handling of the local guides and professional drivers. Even our day in Kyoto where we relied on mass transit to visit multiple locations on every side of the city were incredibly easy thanks to the excellent transportation infrastructure of the city, prefecture and country.
Shout out to Ayumi and Sochi for insight into both the history and current lifestyle of Japanese culture. Guide Ian’s perspectives provided a good contrast as a western expat living the dream in Japan.
Lastly, we arranged our ski portion of the trip mostly independently and it went really well thanks to the most excellent service provided by Hokkaido Nomad car rental in Sapporo. The camp car service was flawless. We had engine trouble on New Year’s Eve and Suzuki (our rental lead) delivered a brand new camp car to our location in less than an hour, ON NEW YEARS EVE. Amazing.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jan 26, 2026

Hi Robi,
Thank you for your feedback. All the best wishes to you and your family .
We really expect to see you next trip
Best
Shona

We had a wonderful experience working with Sandy
Japan | Dec 29 - Jan 21, 2026

M
Margie W.
Seattle, WA | Reviewed on Jan 22, 2026
We had a wonderful experience working with Sandy to put together our trip to Japan. We had 3 couples traveling both together and separately which made the trip quite complex. Sandy listened carefully to the parts of the trip where we knew what we wanted and then made excellent suggestions for hotels, tours and transportation where we didn't have specific ideas. We had particularly wonderful tours in Kanazawa for the artisan tour and Michico's Sumo Championship tour through Sunrise. The trip... Read more

We had a wonderful experience working with Sandy to put together our trip to Japan. We had 3 couples traveling both together and separately which made the trip quite complex. Sandy listened carefully to the parts of the trip where we knew what we wanted and then made excellent suggestions for hotels, tours and transportation where we didn't have specific ideas. We had particularly wonderful tours in Kanazawa for the artisan tour and Michico's Sumo Championship tour through Sunrise. The trip went perfectly every day, every tour, every transfer, every train ride and every hotel. Sandy was very responsive for the year of advance planning and then she was in touch with us every day of the trip. She answered our questions quickly, sent ongoing information on time and made sure everything went smoothly. This was independent travel at its very best. We were so fortunate to have been able to work with KimKim and Sandy to create our incredible trip to Japan.

Hotel Reviews
BYAKU Narai
Narai

BYAKU Narai was a standout on an international level. It was just an extraordinary place, and it is such a lovely location.

Onsen Ryokan Yuen Shinjuku

The Ryokan Onsen in Tokyo was a fantastic choice, thanks to my son-in-law. The onsen on the roof, despite being only on the eighteenth floor, offered a great view of Tokyo. Watching the sunrise and sunset while in the onsen was an incredible experience.

Gora Kansuiro
Hakone

Gora Kansuiro was a place filled with history as it was the first in the entire area. While a little funky, we really enjoyed it. The people were fantastic, and the food was incredible. Nestled in a garden, it offered a unique experience surrounded by nature and history.

The Gate Hotel Kyoto Takasegawa by Hulic
Kyoto

We absolutely loved the Gate Hotel in Kyoto. The location was terrific, situated in the middle of everything, making it easy to get around. The hotel has a wonderful history as it was an old school before being transformed. Everything is based on the eighth floor, from check-in to the bar and breakfast – offering a spectacular view of the hills with temples. Witnessing the sunrise and sunset from there was magical.

Activity Review
 Private Snow Monkey Tour
Private Snow Monkey Tour
Nagano

The Private Snow Monkey Tour was our first tour and it was utterly charming despite the cold weather. Learning about how the monkeys adapted to use the hot springs from watching humans was fascinating. The area is managed, and the monkeys thrive in a well-cared environment. It's exciting seeing them up close without barriers, and our tour was perfectly timed to witness the monkeys descending for their morning routine.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 25, 2026

Dear Margie,

Thank you so much for your kind words!

I’m thrilled to hear that you had such a wonderful experience and that the itinerary met your needs. I’m delighted to know you enjoyed the hotels, transportation, and activities we arranged for you. It is always my goal to make sure everything runs smoothly and that you feel well supported throughout your journey.

If there’s anything I can assist you with in the future, please don’t hesitate to reach out.

Take care and warm wishes,
Best
Sandy

Sandy was in contact with us almost every day...
Japan | Dec 29 - Jan 21, 2026

K
Ken B.
Seattle, WA | Reviewed on Jan 22, 2026

Sandy was in contact with us almost every day and was very responsive. I would recommend her for sure

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 25, 2026

Dear Ken,

Welcome back home! I hope you’re settling in nicely.

Thank you very much for taking the time to share your experience with my team and me. I’m delighted to hear that the trip turned out perfectly, as you mentioned, and that you enjoyed all of the experiences. It was truly a pleasure working with you throughout the trip-planning process.

Wishing you many wonderful travels ahead, and I hope to have the opportunity to assist you again in the future.

Warm regards,
Sandy

Amazing 'whatever. it takes' service!
Japan | Jan 6 - Jan 19, 2026

John
John F.
Chicago, IL | Reviewed on Jan 19, 2026
THANK YOU for the trip – it was SO well planned, and clearly a LOT of thought went into it. We are so grateful, and we are now big KimKim fans! We travel a LOT, to all kinds of crazy places! It is unrealistic to travel across the world and expect things to NOT go wrong. What matters, and why we work with travel professionals like you KimKim, is to have support and back up when things DO go wrong – THAT is what matters! KimKim seamlessly fixed an issue on our travels, and they are THE BEST,... Read more

THANK YOU for the trip – it was SO well planned, and clearly a LOT of thought went into it. We are so grateful, and we are now big KimKim fans!

We travel a LOT, to all kinds of crazy places! It is unrealistic to travel across the world and expect things to NOT go wrong. What matters, and why we work with travel professionals like you KimKim, is to have support and back up when things DO go wrong – THAT is what matters! KimKim seamlessly fixed an issue on our travels, and they are THE BEST, and you can travel worry-free!

Our planner Ben was remarkable - attentive, knowledgeable and friendly, and our guides Roy, H and Piter were exceptional.

10/10, DO recommend! Thank you, team KimKim, for an amazing experience and incredible 'whatever it takes' service!

Hotel Reviews
The Peninsula Tokyo

The location is of course AMAZING, the staff as lovely as could be. I can’t believe I’m writing this about the Peninsular Tokyo, but its feeling a little…tired? Certainly, when compared to Tokyo Station Hotel. The rooms are a bit worn, and I can’t remember the last time I stayed in a room with a DVD player and a fax machine, ha! Out toilet plumbing leaked, the room was a bit in need of some love, but still, we were comfortable – it was a loud hotel though, with very present traffic noise. It didn’t bother Kathy and me, but it might some guests. But the location served us well, and the room was comfortable and we slept like babies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Senses Kyoto
Kyoto

OH MY GOD. Six Senses is absolutely one of the best hotels we’ve ever stayed at – and we’ve stayed at some incredible hotels! For the way it smelled, to the lovely staff, to the incredible spa, it is a remarkable hotel. Another excellent breakfast buffet, and the restaurant and bars are top notch. The rooms are simply incredible, and we enjoyed the upgrade to the balcony room – thank you for that! Absolutely the best hotel on the trip, hands down. We’ll be back there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koyasan Syukubo Ekoin
Wakayama-ken

What an INCREDIBLE experience. Koyasan was deserted, and a mountain paradise! This was a really special experience for Kathy and I, but BOY was it cold!! But the monks at the temple were so welcoming, and the room was incredible – the hot spring bath was so relaxing, and so great to warm up, ha! The beds were comfy, the room was warm, and the food at the temple was exquisite – so beautifully prepared. The temple services were so honouring to attend, and really moving for Kathy and I. Anyone looking for a spiritual adventure in Japan would be wise to have this experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
UNO HOTEL
Okayama, Tamano

We LOVED the Uno! Clean, comfortable, with super helpful staff. The room was perfect, and the restaurant in the hotel was top notch. We’d recommend this hotel to anyone – it even has laundry facilities, which we didn’t need early in our trip but good to know.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tokyo Station Hotel
Tokyo

WOW! The Tokyo Station Hotel is AMAZING! So new, comfortable and clean, and the staff were incredibly accommodating and welcoming! The breakfast buffet is astonishing and a game changer – such a great way to start our busy days in Japan! I don’t know how they do it, but the rooms are SILENT, even with busy Tokyo traffic outside – so restful! And the location could not have been more convenient for the Shinkansen!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Jan 19, 2026

Dear John,

Thank you very much for your generous feedback. It was a pleasure assisting with your journey, and I’m truly glad to hear that the planning, on-the-ground support, and overall experience met your expectations. Your detailed comments are sincerely appreciated and will be shared with the team.

Wishing you many wonderful travels ahead, and I hope to assist you again in the future.

Kind regards,
Ben

An unforgettable honeymoon in Japan
Japan | Dec 24 - Jan 4, 2026

Kayla
Kayla R.
Honolulu, HI | Reviewed on Jan 11, 2026
My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us... Read more

My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us unique foods that we had not had before and wouldn't have though about trying otherwise. They were great company too; it felt like going out on the town with a couple of local friends. Tokyo was our first destination and Yoshi was fantastic about teaching us how to use the public transport system and appropriate ways to enter Shrines. He answered all of our questions that mightve come off as "silly" or "ignorant" without judgement. This was our first trip ever to another country and it couldn't have gone better. Eleanor answered every single question cam and I came across, even during the trip. She always got back to me no matter what, and gave some good advice to avoid struggling a lot through some of the busiest areas of Japan. Thank you everyone and Kimkim for an unforgettable honeymoon.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jan 13, 2026

Hi Kayla,

Thank you so much for your authentic feedback and positive review!!! Seeing all the photos you sent of your happy moments and sweet memories really made me smile😊. It was such a joy helping plan your trip, and I truly appreciate the trust you and Cam gave me along the way :). I will be more than happy to help you plan your next adventure whenever that time comes!

Wishing you & Cam a lifetime of love and happiness together!

Best,
Eleanor

Family of 5 in Japan for 12 nights
Japan | Dec 22 - Jan 3, 2026

Katharine
Katharine B.
Jollyville, TX | Reviewed on Jan 04, 2026
The trip was great. We planned our trip to Japan during a very busy season of life when we didn't have time to do the research we'd normally like to do. Sandy connected us with all the important sites and was accommodating to our requests. She booked all our train reservations and knew what needed to be booked ahead of time in terms of trains and museums. Her suggestions about what to do in our free time were very helpful. Highlights were the Ghibli museum and Food tour in Tokyo and the bike... Read more

The trip was great. We planned our trip to Japan during a very busy season of life when we didn't have time to do the research we'd normally like to do. Sandy connected us with all the important sites and was accommodating to our requests. She booked all our train reservations and knew what needed to be booked ahead of time in terms of trains and museums. Her suggestions about what to do in our free time were very helpful. Highlights were the Ghibli museum and Food tour in Tokyo and the bike tour in Kyoto. Our tour guides in every city were knowledgeable and kind. The hotels she chose for us were very nice, and all throughout the trip she shared updates of what was coming up next and info on using the transportation in that city. The only thing that was disappointing was finding out the Peace Museum was closed while we were there for the new year holiday. We would have scheduled our itinerary differently had we known that ahead of time and put Hiroshima earlier in the trip. So double check those types of details if you are traveling during the new year, or other major holiday. For a family of 5 it's also much easier to eat if you have a reservation, so plan ahead for that. Overall it was a fantastic trip and the experience with KimKim both before the trip, and while we were there, was very good.

Hotel Reviews
Cross Hotel Kyoto
Kyoto

Great location, nice lobby, good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima

Loved having the bar area on the 14th floor to hang out with views of the city. Great proximity to the bus that takes you to the train station! Breakfast was decent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien TEN-YU
Hakone

Fun to have bathtubs on balcony to have hot springs baths not in the onsen. Buffet was huge but got old after 2 days. Shuttle available to take you to the Open Air museum, but it doesn't pick you back up so need to acquaint yourself with public transportation. Staff was nice, had great massage at their spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo

This hotel is clean and had rooms with 3 beds if you are traveling with kids/a group. The breakfast was good with a good coffee option in the morning. Location is near the Senso-Ji temple and markets around there. Nice friendly staff.

Authenticity & Character
Location
Good for visiting Senso-ji temple and markets but far from some other parts of town.
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Hakone and Lake Ashi Tour with Hakone Tozan Railway
Full Day Hakone and Lake Ashi Tour with Hakone Tozan Railway
Japan

Tour guide was great but this just wasn't our favorite part of the trip. The hike we did on our own, Mt. Kintoki, was wonderful. A little steep so a bit of a challenge but we were rewarded with amazing views of Mt. Fuji!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima

Our guide Mayumi was excellent, telling us a lot of history about Hiroshima and the impact of the bomb there. She took us somewhere yummy for lunch, then onto Miyajima. It was a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto: Guided E-Bike Tour
Kyoto: Guided E-Bike Tour
Kyoto

Our family of 5 (2 teens + a 20 year old, plus parents) loved this. Our guide Philippe took us to off-the-beaten-path locations in east Kyoto which was great after having seen all the crowded main sites. Our kids ranked this high on the list. We had electric bikes so it was easy!

Quality of Experience
Guides, Drivers and Staff
Transport
Drive to Hakone with Mt. Fuji Tour
Japan

Had a great guide who shared a lot of history as we drove. We ended up with a freezing cold day which made it a little less comfortable than it would normally be!

Quality of Experience
Guides, Drivers and Staff
Transport
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo

This was campy fun. Glad we did it but felt very touristy! Food was pretty good.

Quality of Experience
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

One of our family's favorite things we did! Jun was our guide and he was fantastic and had great energy.

Quality of Experience
Food
Guides, Drivers and Staff
Full Day Tokyo City Tour with Akihabara district
Full Day Tokyo City Tour with Akihabara district
Tokyo

Good overview of the city. Our tour guide was flexible and accommodating to what we wanted to see. nice to have a driver to take us around on our first day in the country, helped us get our bearings!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 04, 2026
Hi Katharine, Thank you so much for taking the time to share your wonderful review of your trip to Japan! I'm thrilled to hear that you had a great experience, especially during such a busy season in your lives. It was my pleasure to connect you with all the essential sites and make sure your journey ran smoothly with the necessary reservations. I'm glad that my suggestions for your free time, as well as the highlights like the Ghibli Museum, the food tour in Tokyo, and the bike tour in... Read more

Hi Katharine,

Thank you so much for taking the time to share your wonderful review of your trip to Japan! I'm thrilled to hear that you had a great experience, especially during such a busy season in your lives.

It was my pleasure to connect you with all the essential sites and make sure your journey ran smoothly with the necessary reservations. I'm glad that my suggestions for your free time, as well as the highlights like the Ghibli Museum, the food tour in Tokyo, and the bike tour in Kyoto, stood out to you.

I'm also delighted that you found our tour guides to be knowledgeable and kind, and that the hotels I selected met your expectations. Communication is key while traveling, so I'm glad you appreciated the updates and information I provided throughout the trip.

I apologize for the inconvenience regarding the Peace Museum closure during the New Year holiday. Your feedback is valuable, and I'll be sure to double-check such details for future travelers. Planning ahead for dining reservations is also a great tip, especially for larger groups.

Thank you once again for choosing KimKim for your travel experience. I hope to assist you with your future travels!

Best regards,

Sandy

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.