Kimkim Trip Reviews for Japan

4.7
Based on 568 ratings
Read 568 verified reviews by travelers who booked their trip to Japan on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All of our guides were tremendous and Leny an...
Japan | Apr 3 - Apr 16, 2026

Susan
Susan M.
Chicago, IL | Reviewed on Apr 17, 2026
All of our guides were tremendous and Leny and her staff checked in with us frequently to make sure all was going okay. Even when we had a train snafu (missing our stop) she was helpful in getting us "back on track." The hotels were all clean and met our needs. I will definitely use KimKim again! Read more

All of our guides were tremendous and Leny and her staff checked in with us frequently to make sure all was going okay. Even when we had a train snafu (missing our stop) she was helpful in getting us "back on track." The hotels were all clean and met our needs. I will definitely use KimKim again!

Activity Reviews
Cycling tour in the Kyoto Countryside
Cycling tour in the Kyoto Countryside
Kyoto

Due to poor weather, we ended up not cycling. Instead, we were treated to the company of a tremendous guide who was so proud to show off her community. It was not a sightseeing trip, it was an experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip from Tokyo to Mount Fuji with an English-Speaking Driver
Day Trip from Tokyo to Mount Fuji with an English-Speaking Driver
Tokyo

Our guide knew to take us to a smaller, intimate space as he could sense our love of the outdoors and nature. Maki-san was fantastic! He also had us buy our tickets for the cable car lift, then we had an hour to explore more rather than standing around. We enjoyed his company!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Walking Tour: EasternTokyo Your Way (by Public Transportation)
Private Half-Day Walking Tour: EasternTokyo Your Way (by Public Transportation)
Tokyo

A great way to start our trip and acquaint us with Tokyo and the subway too!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 18, 2026
Hi Susan, I hope you’re recovering well from the jet lag and welcome you back home. Thank you for taking the time to share your experience with my team and me following your wonderful trip to Japan. It was lovely to hear how much you enjoyed exploring the rural side of Kyoto away from the busy crowds, and also how much you appreciated your time in Kanazawa. I’ve shared your feedback with our partners and your guides—it truly helps us continue improving our experiences. I hope we’ll have... Read more

Hi Susan, I hope you’re recovering well from the jet lag and welcome you back home.

Thank you for taking the time to share your experience with my team and me following your wonderful trip to Japan. It was lovely to hear how much you enjoyed exploring the rural side of Kyoto away from the busy crowds, and also how much you appreciated your time in Kanazawa.

I’ve shared your feedback with our partners and your guides—it truly helps us continue improving our experiences.

I hope we’ll have the opportunity to assist you again with future Japan trips. Thank you once again, and wishing you all the best!

Warm regards,
Leny

Sandy was a wonderful support for this bucket...
Japan | Mar 20 - Apr 3, 2026

patricia
patricia n.
Chicago, IL | Reviewed on Apr 16, 2026
Sandy was a wonderful support for this bucket list trip! She was very responsive to our requests for modifications during the planning stages and very supportive while we were on the trip Read more

Sandy was a wonderful support for this bucket list trip! She was very responsive to our requests for modifications during the planning stages and very supportive while we were on the trip

Hotel Review
Hakoneyumoto Onsen Yaeikan

It was wonderful to experience a royken. The simplicity of the room was a bit of a surprise but it truly had everything we needed We won’t need to repeat sleeping on the floor!

Authenticity & Character
Private onsen authentic Japanese dinner and breakfast
Location
We expected to be able to take a taxi to hakone station That was not an option We walked to the local train station and took a train to hakone
Staff
Clearly state we would need to walk to local train station
Cleanliness & Comfort
Activity Reviews
Gion Geisha  Walking Tour
Gion Geisha Walking Tour
Kyoto

Did not like getting a presentation from a Norwegian immigrant who learned about geishas from her father in law Her views were tainted and not authentic

Quality of Experience
Discuss trip on a quiet street not a busy street corner
Guides, Drivers and Staff
Transport
Own way
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

Very patient and kind teachers

Quality of Experience
Guides, Drivers and Staff
Very patient
Transport
We went by ourselves
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Tokyo

If cherry blossoms are not yet in bloom it would be good to exchange that experience to something more relevant

Quality of Experience
Great to visit the market
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 17, 2026
Hi Patricia, Hope you are doing great. Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience. It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me. At the same time, your insights on several aspects of the experience are incredibly valuable: Regarding the... Read more

Hi Patricia,

Hope you are doing great.

Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience.

It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me.

At the same time, your insights on several aspects of the experience are incredibly valuable:

Regarding the transportation in Hakone, I completely understand how the difference from your expectations may have impacted the experience. I will take this as an opportunity to further refine how we communicate and arrange local transfers, ensuring everything feels as seamless and intuitive as possible.
Your suggestion about seasonal adjustments is very well noted. Travel experiences are closely tied to timing, and I agree that when cherry blossoms are not yet in bloom, offering equally meaningful alternatives can enhance the overall journey. This is something I will continue to improve in future planning.
I also sincerely appreciate your perspective on the geisha presentation. Cultural authenticity is something I care deeply about, and I understand how different interpretations can shape the experience in unexpected ways. Your feedback will help me reassess and curate experiences that feel more genuine and aligned with travelers’ expectations.

It was truly a pleasure to be part of your journey, and I’m very grateful for both your kind recognition and your constructive insights. I sincerely hope to have the opportunity to assist you again in the future and continue creating meaningful travel experiences for you.

Warmest regards,
Sandy

Japanese experience
Japan | Mar 27 - Apr 9, 2026

mary
mary b.
Ashburn, VA | Reviewed on Apr 16, 2026
We just got back from Japan and everything was perfect! Mari worked with us to create the perfect experience. My husband got to forge a knife with a 7th generation knife maker in Kyoto. We incorporated private tours with small group tours. We loved our cooking class with Niko in Osaka. I would highly recommend KimKim Tours.
Mary from Ohio
Read more

We just got back from Japan and everything was perfect! Mari worked with us to create the perfect experience. My husband got to forge a knife with a 7th generation knife maker in Kyoto. We incorporated private tours with small group tours. We loved our cooking class with Niko in Osaka. I would highly recommend KimKim Tours.
Mary from Ohio

Hotel Reviews
The Tokyo Station Hotel
Tokyo

It was great to get off the train from Osaka and have a hotel employee meet us at the train platform.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ace Kyoto
kyoto

Fun bar and great pizza!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Hotel Tokyo
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto

Great guide! Very crowded!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Osaka Home Feast: Cooking, Culture & Sake Discovery
The Osaka Home Feast: Cooking, Culture & Sake Discovery
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Sake Brewery Tour (Adults only)
Kyoto Sake Brewery Tour (Adults only)
Kyoto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Japanese Knife Making Experience in Kyoto
Japanese Knife Making Experience in Kyoto
Kyoto

A real “hands on” experience!

Quality of Experience
Guides, Drivers and Staff
Transport
English-Speaking Assistant from Tokyo Hotel to Tokyo Station
English-Speaking Assistant from Tokyo Hotel to Tokyo Station
Tokyo

Well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marii McDonald

I wanted a once in a lifetime experience and ...
Japan | Apr 8 - Apr 14, 2026

Traci
Traci H.
Seattle, WA | Reviewed on Apr 16, 2026
I wanted a once in a lifetime experience and my agent DELIVERED. The hotels were exquisite and perfect, the tours were well planned with the sites and guides being kind and informative. Read more

I wanted a once in a lifetime experience and my agent DELIVERED. The hotels were exquisite and perfect, the tours were well planned with the sites and guides being kind and informative.

Hotel Reviews
Hilton Kyoto
Kyoto

My grandson's favorite. Beautiful and spacious. Well located by shopping areas

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kamon
Hakone

A true japanese experience Such gracious kindness!

Authenticity & Character
It was like stepping back into another world
Location
Staff
Cleanliness & Comfort
The Prince Sakura Tower Tokyo
Tokyo

Graceful, beautiful, comfortable and the staff was gracious and welcoming

Authenticity & Character
The landscaping and view out the window of the restaurant was gorgeous
Location
Close to train station
Staff
Cleanliness & Comfort
Everything was perfect
Activity Reviews
Half Day Kyoto Tour with English Speaking Guide & Vehicle
Half Day Kyoto Tour with English Speaking Guide & Vehicle
Japan

Kyoto was a favorite city

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hakone Tour with English Speaking Guide and Vehicle (Private)
Half Day Hakone Tour with English Speaking Guide and Vehicle (Private)
Hakone

A beautiful day to be in hakone

Quality of Experience
Guides, Drivers and Staff
Transport
Harajuku Meiji Shrine Walking Tour in Tokyo
Harajuku Meiji Shrine Walking Tour in Tokyo
Tokyo

The guide did a great job explaining the history and meaning behind the shrines and traditions

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Wagyu Beef & Sake Paring Foodie Tour in Ginza
Wagyu Beef & Sake Paring Foodie Tour in Ginza
Tokyo

Wagyu dinner was great. Tried sake The sweets were yummy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
East Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
East Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
Tokyo

The market is overwhelming for first timers so it was helpful to have someone help us navigate to the hest stalls

Quality of Experience
Guides, Drivers and Staff
Transport
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Tokyo

A highlight

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marii McDonald

10 days in Japan
Japan | Apr 4 - Apr 14, 2026

W
Wendy R.
Los Angeles, CA | Reviewed on Apr 15, 2026

The booking process was very easy. The pricing was a bit opaque, but in the end I feel it was a good value. Their planning made the trip very enjoyable. We had three guides ; Shira (Tokyo), Hal ) Kyoto and Mieko(Hiroshima) all were very good and extremely professional.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Apr 16, 2026

Thank you very much for your kind feedback—we truly appreciate it.

We’re delighted to hear that you enjoyed your trip and that the planning made your experience smooth and enjoyable. I’ll be sure to share your kind words with Shira, Hal, and Mieko—they will be very happy to hear this.

We look forward to assisting you again on your next journey!

Kyoto Trip.
Japan | Mar 31 - Apr 8, 2026

B
Bella L.
Singapore | Reviewed on Apr 15, 2026

This was a wonderful trip, however in my own personal opinion there was not enough information on getting around Kyoto Station. Considering that it was all our first times navigating Kyoto Station, my family and I found it very confusing and overstimulating. But in a way, it did prepared us for our next trip to Japan. The trips itself were fantastic, I’d highly recommend walking tours to those wanting to discover more of a certain area. Nevertheless, Leny was a wonderful itinerary planner, very patient and meticulous. Highly recommend her for those wanting to explore Japan.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 16, 2026

Hi Bella,

Thank you so much for your feedback—I really appreciate it. I understand how overwhelming big train stations in Japan can be at first, but it’s great experience for future trips, and I’ll help make it even easier next time.

I’m really glad to hear you and your parents had a wonderful trip. It means a lot that I could be part of it.

Wishing you all the best, and I hope to help you again in the future!

Warm regards,
Leny

Two weeks in Japan with two small kids
Japan | Mar 29 - Apr 10, 2026

L
Lauren P.
Seattle, WA | Reviewed on Apr 13, 2026
Adeline was the absolute best travel agent for our family! She was so easy to work with and always very responsive. Our trip was the perfect mix of having things planned while leaving time and space to explore and discover things on our own. Everything that Adeline planned for us went smoothly. All of our hotels, transfers, museum tickets were perfectly executed. We love all our hotels (we stayed in four separate locations over 2 weeks) and especially enjoyed the Japanese onsen culture. ... Read more

Adeline was the absolute best travel agent for our family! She was so easy to work with and always very responsive. Our trip was the perfect mix of having things planned while leaving time and space to explore and discover things on our own. Everything that Adeline planned for us went smoothly. All of our hotels, transfers, museum tickets were perfectly executed. We love all our hotels (we stayed in four separate locations over 2 weeks) and especially enjoyed the Japanese onsen culture. Having the KimKim app on our phones with our itinerary loaded for each day was so helpful. We could click through links to google maps or to our museum tickets for that day. We had a smooth experience from start to finish and loved Adeline and loved our trip!

Hotel Reviews
Hotel Koo OotsuHyakucho
Otsu

This hotel was above and beyond! We had our own two story condo that was a converted tea house on a market street in Otsu. We were just a 15 min train ride away from Kyoto making it a great home base for exploring in and around Kyoto. The amenities at this hotel were incredible: we had locally made toiletries, pajamas, sweets every night, and a fridge stocked with drinks. There was a delicious breakfast included as well as a lounge for snacks, coffees and happy hour just down the street. We loved this town and this unit!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forêt de Repos

This was a peaceful and quirky place in the forest. We had a room with our own private soaking bath and I recommend you get that as well. There is also a public bath that is immersed in the forest. The dinner and breakfast included were delicious! Lovely place to recharge and a good home base to explore the countryside and some seaside villages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoshino Resorts KAI Kaga
Kaga

What a treat! The room was peaceful and spacious. The onsen was gorgeous and relaxing. The food was out of this world! Our family of 4 felt pampered and relaxed. The little village is delightful to walk through as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
&Here TOKYO UENO
Tokyo

Best hotel for families! We had a super fun bunk style room with kitchenette. We were near various train stations. We could go for runs and walks in the nearby park. There were plenty of food options nearby. And, a gorgeous onsen on the top floor!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ninja Experience in Kyoto (Family & Kid Friendly)
Ninja Experience in Kyoto (Family & Kid Friendly)
Japan

Our kids loved this! We learned alot about ninja and samarai culture and had fun! Definitely touristy, but so is most of this part of Kyoto.

Quality of Experience
Guides, Drivers and Staff
Transport
Rental Car
Kaga

Easy! Small car made it easy to navigate the narrow roads. Pick and and drop off were simple.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adeline Kuroki
Adeline
Adeline Kuroki
Local specialist in Denver, CO & Fukuoka, JP | Replied on Apr 13, 2026

Hi Lauren, thanks so much for the lovely review! I'm THRILLED that you guys enjoyed the onsen culture so much, and I'm really glad that Otsu ended up being a nice, relaxing alternative to staying in central Kyoto.

Incredible Japan Trip
Japan | Apr 5 - Apr 12, 2026

Liz
Liz B.
Los Angeles, CA | Reviewed on Apr 13, 2026
We just got home from the most incredible trip to Japan, meticulously planned by Cannon. Every detail was thoughtfully handled—from seamless transportation to and from every destination to perfectly curated excursions. The tours were not only fun, but genuinely interesting and informative, making the entire experience feel effortless and immersive. Midway through the trip, we decided to head back to Tokyo from Kyoto early, and Cannon handled all the changes—bullet train tickets,... Read more

We just got home from the most incredible trip to Japan, meticulously planned by Cannon. Every detail was thoughtfully handled—from seamless transportation to and from every destination to perfectly curated excursions.

The tours were not only fun, but genuinely interesting and informative, making the entire experience feel effortless and immersive.

Midway through the trip, we decided to head back to Tokyo from Kyoto early, and Cannon handled all the changes—bullet train tickets, transportation, everything—completely seamlessly.

We couldn’t have asked for a better experience and are so grateful for the care and attention that went into every part of our trip.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Apr 14, 2026

Hi Liz,

Cannon here! Thank you so much for your kind words. I truly appreciate your thoughtful review.

I always welcome each of my guests with deep gratitude, and it means a lot to me to be able to share the beauty and charm of Japan with you. My greatest hope is that you return home carrying not only wonderful memories, but also a heart full of happiness from your journey.

Thank you sincerely for your love of Japan. I truly look forward to the opportunity to serve you again in the future.

Best Regards
Cannon

We take the trip and leave the planning to Cory.
Japan | Mar 27 - Apr 12, 2026

B
Bill K.
Columbia, MO | Reviewed on Apr 13, 2026

Working with Cory was a pleasure for planning and booking our trip. Cory was able to integrate our ideas with her expertise of Japan to give us the style of trip we preferred. From setting us up with local and inter city transportation to helping us experience the cultural elements of Ikebana, lacquerware, cooking, dining, tea ceremony, confection production, and sumo, Cory laid it all out. While traveling through Japan can be tricky and challenging we found Cory's directions, advice, and the trip planning notes and links made our 17 day, 5 city trip very enjoyable.

Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Apr 15, 2026
Thank you so much for your kind words, it really means a lot. It was a pleasure working with you both to shape this trip, and I’m glad we were able to bring together your ideas with experiences that made the journey feel personal and memorable. It’s especially nice to hear that you enjoyed the cultural elements along the way, those moments often end up being the most meaningful. Japan can certainly feel complex to navigate, so I’m very glad the planning materials and guidance helped make... Read more

Thank you so much for your kind words, it really means a lot.

It was a pleasure working with you both to shape this trip, and I’m glad we were able to bring together your ideas with experiences that made the journey feel personal and memorable. It’s especially nice to hear that you enjoyed the cultural elements along the way, those moments often end up being the most meaningful.

Japan can certainly feel complex to navigate, so I’m very glad the planning materials and guidance helped make everything run smoothly across your 17-day adventure.

Thank you again for trusting me with your trip, and I hope the memories stay with you for a long time.

Unforgettable Trip to Japan
Japan | Apr 2 - Apr 11, 2026

Janel
Janel M.
Borough Park, NY | Reviewed on Apr 13, 2026
Adeline created a comprehensive itinerary for our recent Japan trip that included everything we wanted to see and do, including the famous Guitar Street in Tokyo, temples/shrines in Kyoto and beautiful cherry blossoms in Kanazawa. Adeline's insight and guidance has been invaluable to us. She prepped us on how to navigate the complexities of the metro system in Tokyo, organized our bullet train tickets for Kanazawa and Kyoto and even booked us a seat on the side of the train for one of our... Read more

Adeline created a comprehensive itinerary for our recent Japan trip that included everything we wanted to see and do, including the famous Guitar Street in Tokyo, temples/shrines in Kyoto and beautiful cherry blossoms in Kanazawa. Adeline's insight and guidance has been invaluable to us. She prepped us on how to navigate the complexities of the metro system in Tokyo, organized our bullet train tickets for Kanazawa and Kyoto and even booked us a seat on the side of the train for one of our train trips that allowed us to luckily see Mount Fuji! Our guides Carol (in Tokyo) and Nao (in Kyoto) were wonderful - so incredibly knowledgeable and kind! Our private tour with Nao was particularly memorable as he took us the outskirts of Kyoto to the lesser known temples and shrines where there were no crowds and we were able to enjoy the peace and tranquility of being in those religious spaces. He also expounded on the philosophical and religious traditions (namely Shintoism, Taoism and Zen Buddhism) that impact Japanese culture and practices. It was a very eye-opening and informative tour! We are already excited to book another trip to Japan in the future!

Hotel Review
Sora Niwa Terrace

Centrally-located and accessible thanks to the nearby train station! We enjoyed evenings overlooking the Kyoto skyline from the rooftop and early mornings at the public onsen. The staff was courteous and responsive. The amenities were top-notch. We would definitely love to stay at Sora Niwa Terrace again!

Authenticity & Character
Location
Right across the street from malls and many small markets which feature amazing vintage stores!
Staff
Cleanliness & Comfort
Local specialist: Adeline Kuroki
Adeline
Adeline Kuroki
Local specialist in Denver, CO & Fukuoka, JP | Replied on Apr 13, 2026

Hi Janel, thank you so much for the thoughtful review! I'm so glad that you guys had a great time in Japan, and that you were able to explore some quieter spots with your guides and get more insight into Japanese culture.

Family Vacay to Japan!
Japan | Apr 2 - Apr 11, 2026

Crystal
Crystal B.
Canada | Reviewed on Apr 12, 2026
This trip exceeded our expectations. It was culturally immersive, family-friendly, and thoughtfully designed. We came away with a deeper appreciation for Japan — not just its landmarks, but its rhythms, values, and everyday beauty. We would absolutely recommend KimKim to anyone planning a trip to Japan, and we would happily work with you again. Read more

This trip exceeded our expectations. It was culturally immersive, family-friendly, and thoughtfully designed. We came away with a deeper appreciation for Japan — not just its landmarks, but its rhythms, values, and everyday beauty.

We would absolutely recommend KimKim to anyone planning a trip to Japan, and we would happily work with you again.

Activity Reviews
Tokyo Highlights Day Tour - East & West
Tokyo Highlights Day Tour - East & West
Tokyo
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan
Transfer from Kyoto to Osaka via Nara
Transfer from Kyoto to Osaka via Nara
Japan
Enjoy Temples & Bamboo Grove in Kyoto with Your Family
Enjoy Temples & Bamboo Grove in Kyoto with Your Family
Kyoto
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Full Day Lake Kawaguchi Cruise and Shinobi no Sato Ninja Village Tour
Full Day Lake Kawaguchi Cruise and Shinobi no Sato Ninja Village Tour
Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Sushi Making Tokyo Roll and Authentic Japanese Sushi Class
Sushi Making Tokyo Roll and Authentic Japanese Sushi Class
Tokyo
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Apr 14, 2026

Hi Crystal,
I’m so happy to hear that you had such a wonderful time in Japan and created many beautiful memories! 😊
Whenever you need us, we are always here for you and would be delighted to assist you again anytime.
Love you! 💕
Winnie

Japan
Japan | Apr 1 - Apr 10, 2026

E
Elizabeth P.
Newark, NJ | Reviewed on Apr 12, 2026
From planning to ensure the perfect itinerary in Japan for our family to Japan to continued amazing assistance during our trip, we are grateful to Angel and Kimkim for a trip of a lifetime! Read more

From planning to ensure the perfect itinerary in Japan for our family to Japan to continued amazing assistance during our trip, we are grateful to Angel and Kimkim for a trip of a lifetime!

Activity Reviews
Ninja Training in Kyoto: Ninja Experience
Ninja Training in Kyoto: Ninja Experience
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Sushi Making Tokyo!Cooking class in Japan!
Sushi Making Tokyo!Cooking class in Japan!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Spot Early-Blooming Cherry Blossoms in Tokyo
Spot Early-Blooming Cherry Blossoms in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 17, 2026
Hi Gino, Thank you so much for your wonderful message. It truly means a lot to hear that your family had such a meaningful and memorable journey in Japan. I’m genuinely honored to have been part of planning your “trip of a lifetime,” and even more happy to know that everything went smoothly and brought you such great experiences along the way. It was a real pleasure working with you and your family, and I’m especially grateful for your trust throughout the planning and travel process.... Read more

Hi Gino,

Thank you so much for your wonderful message.

It truly means a lot to hear that your family had such a meaningful and memorable journey in Japan. I’m genuinely honored to have been part of planning your “trip of a lifetime,” and even more happy to know that everything went smoothly and brought you such great experiences along the way.

It was a real pleasure working with you and your family, and I’m especially grateful for your trust throughout the planning and travel process. Moments like this are exactly why I love what I do.

Wishing you many more beautiful journeys together as a family in the future. If Japan calls again one day, I would be delighted to help you plan your next adventure.

Best Regards
Cannon

Wonderful introduction to Japan - we'll be back!
Japan | Mar 18 - Apr 2, 2026

Nadine
Nadine G.
the Cayman Islands | Reviewed on Apr 11, 2026
We had a wonderful trip to Japan. Hotel quality and locations were perfect. Our scheduled activities were very enjoyable although a few were a little touristy for our taste and didn't feel like authentic experiences (e.g. the tea ceremony in kimonos). Prebooked travel cards and Shinkansen journeys were great and Bella ensured our concerns regarding luggage were addressed with her seat choices on the Shinkansen. Our guides were helpful and keen to meet our needs but we did feel that a lot of... Read more

We had a wonderful trip to Japan. Hotel quality and locations were perfect. Our scheduled activities were very enjoyable although a few were a little touristy for our taste and didn't feel like authentic experiences (e.g. the tea ceremony in kimonos). Prebooked travel cards and Shinkansen journeys were great and Bella ensured our concerns regarding luggage were addressed with her seat choices on the Shinkansen.

Our guides were helpful and keen to meet our needs but we did feel that a lot of our activities did not particularly need a guide and could have been managed independently, offering us more flexibility. While we were grateful to have photos taken, at times early in the trip it seemed to be the primary focus of the guide, to the extent that we felt we were just being rushed from photo opp to photo opp without actually taking anything in. Perhaps for the instagram generation that is how they travel but it wasn't a priority for us and somewhat took away from our enjoyment.

In summary, we were very happy with Bella's choice of hotels, itinerary and travel arrangements but if we were doing this again we would only want a guide for a couple of days as it is always nice to meet and chat to someone local but we prefer the flexibility of independent travel, as with our previous KimKim itinerary in Norway.

Activity Reviews
Day Trip to Himeji: Exploring Japan’s First Famous Castle and Tranquil Gardens (by public transport)
Day Trip to Himeji: Exploring Japan’s First Famous Castle and Tranquil Gardens (by public transport)
Osaka

Spectacular castle and reading about the work done in the last century to restore and maintain it was fascinating. Make sure you visit the second part of the castle with Princess Sen's history outlined. The Samurai Garden was also a lovely place to visit. That evening we went back to Osaka Castle where for a small fee we got into the Sakura night festival, which was a really nice alternative way to experience the castle views and blossoms.

Quality of Experience
Osaka Highlights & River Cruise(Private Guide, Public Transportation)
Osaka Highlights & River Cruise(Private Guide, Public Transportation)
Osaka

We really enjoyed the various castles we visited on this trip (Kyoto, Osaka and Himeji)- each with a different story but all interconnected through history as explained by our guide.

Day Trip to Miyajima Island: Floating Torii Gate & Kayaking &Hiking
Day Trip to Miyajima Island: Floating Torii Gate & Kayaking &Hiking
Hiroshima

Probably our favourite day of the trip. The boat trip out to Miyajima was scenic, we had a wonderful guide for our kayak trip through the floating torii gate and Taki San was a good sport hiking to the top of Mount Misen with us despite being tight on time! This is a very touristy place to visit so I highly recommend taking the kayak option to get a proper feel for the ancient approach to the shrine. The shops and eateries are busy but lots of fun to wander through.

Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima

The museum is a harrowing testament to what happened to this city but very worthwhile despite the inevitable crowds

Kurama & Kibune Forest Hike – A Journey into Kyoto’s Spiritual Mountains (Private Guide, Public Transportation)
Kurama & Kibune Forest Hike – A Journey into Kyoto’s Spiritual Mountains (Private Guide, Public Transportation)
Kyoto

Another lovely hike into beautiful Japanese mountain scenery - no rain this time!

🏯 Walk and Swing: An Active Cultural Journey in Kyoto (Private Guide & Public Transportation)
🏯 Walk and Swing: An Active Cultural Journey in Kyoto (Private Guide & Public Transportation)
Kyoto

We did this hike to the top of the mountain on our own in the rain which made it less busy than it might otherwise have been, and also quite atmospheric!

Kyoto Heritage & Tea Ceremony Experience (Private Guided Tour by Public Transportation)
Kyoto Heritage & Tea Ceremony Experience (Private Guided Tour by Public Transportation)
Kyoto

Kyoto was a highlight and our morning wander with guide Taki San was very enjoyable. The kimono aspect of the tea ceremony didn't add much and felt a bit performative rather than authentic as we were just put into the clothes whereas I had hoped to learn a little more about this traditional way of dress.

 Fuji Five Lakes Tour, Transfer to Hakone
Fuji Five Lakes Tour, Transfer to Hakone
Japan

Very rushed getting onto the boat and the health and safety standards were somewhat questionable . . . Views of Mount Fuji from the water were great but we saw even better on our subsequent day's activities. An impromptu stop at the Mount Fuji visitor centre was interesting and informative.

Quality of Experience
Guides, Drivers and Staff
felt quite rushed at the stops, all of which were very touristy and busy
Transport
lovely comfortable car for early morning journey with stops along the way
Explore Tokyo's Rich Heritage: Tsukiji Market,Sushi-Making Class,  Imperial Palace, Cherry Blossoms & Shinjuku Gourmet Walk
Explore Tokyo's Rich Heritage: Tsukiji Market,Sushi-Making Class, Imperial Palace, Cherry Blossoms & Shinjuku Gourmet Walk
Tokyo

Kana, the chef who led our personal sushi making class was lovely. Personable and with excellent English. One of our activity highlights.

Quality of Experience
Tokyo’s Cultural Heritage & Modern Energy: Asakusa, Sumo Experience & Shibuya Highlights(Private Guide&Public Transportation)
Tokyo’s Cultural Heritage & Modern Energy: Asakusa, Sumo Experience & Shibuya Highlights(Private Guide&Public Transportation)
Tokyo

Sumo experience was a fun and lighthearted intro to the sport of Sumo but very tourist focussed.

Food
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Apr 13, 2026
Hi Nadine, Thank you so much for taking the time to share such a thoughtful and detailed review — it truly means a lot 😊 I’m very glad to hear that you enjoyed your trip overall, especially the hotel selections, locations, and travel arrangements. It’s wonderful to know these elements helped make your journey smooth and comfortable. I also really appreciate you sharing your preferences and travel style. It’s very helpful to understand what you enjoy most in a trip — this gives us an even... Read more

Hi Nadine,

Thank you so much for taking the time to share such a thoughtful and detailed review — it truly means a lot 😊

I’m very glad to hear that you enjoyed your trip overall, especially the hotel selections, locations, and travel arrangements. It’s wonderful to know these elements helped make your journey smooth and comfortable.

I also really appreciate you sharing your preferences and travel style. It’s very helpful to understand what you enjoy most in a trip — this gives us an even better understanding of how to shape experiences that feel more authentic, flexible, and aligned with what matters most to you.

Your feedback is truly valuable, and I will absolutely keep this in mind for future planning to better match each traveler’s expectations.

Thank you again for your trust, and I hope we’ll have the opportunity to work together again in the future!

Warm regards,
Bella

Our Kimkim tour of Japan
Japan | Mar 23 - Mar 31, 2026

Norma
Norma M.
Denver, CO | Reviewed on Apr 11, 2026
Our guide for the first excursion in Tokyo was Haiyan. She was very helpful and knowledgeable. We saw the Imperial Palace, as close as we could get, since entry was not allowed. The we went to the Senso-ji temple, very impressive. She also helped us get to a location that I wanted to see, The Samurai Store. We never would have found it if it was not for Haiyan. The following day we took the Shinkansen to Odawara where we were met by Yasuhiro, called Moshi. He is an English professor and... Read more

Our guide for the first excursion in Tokyo was Haiyan. She was very helpful and knowledgeable. We saw the Imperial Palace, as close as we could get, since entry was not allowed. The we went to the Senso-ji temple, very impressive. She also helped us get to a location that I wanted to see, The Samurai Store. We never would have found it if it was not for Haiyan.

The following day we took the Shinkansen to Odawara where we were met by Yasuhiro, called Moshi. He is an English professor and spoke perfect English and also Spanish, as does my wife Norma. He took us to Hakone, and unfortunately it rained all day so we did not get to see Mt. Fuji. He took us up the Hakone Ropeway to the top where we had lunch and toured the shop. When we came down we took a tour boat around the lake. He dropped us at our Honten for the evening. We really enjoyed the traditional accommodations, including the private natural hot spring onsen.

Our guide for the first excursion in Tokyo was Haiyan. She was very helpful and knowledgeable. We saw the Imperial Palace, as close as we could get, since entry was not allowed. The we went to the Senso-ji temple, very impressive. She also helped us get to a location that I wanted to see, The Samurai Store. We never would have found it if it was not for Haiyan.

The following day we took the Shinkansen to Odawara where we were met by Yasuhiro, called Moshi. He is an English professor and spoke perfect English and also Spanish, as does my wife Norma. He took us to Hakone, and unfortunately it rained all day so we did not get to see Mt. Fuji. He took us up the Hakone Ropeway to the top where we had lunch and toured the shop. When we came down we took a tour boat around the lake. He dropped us at our Honten for the evening. We really enjoyed the traditional accommodations, including the private natural hot spring onsen.

The next morning came early as we had a 7:45 Bullet traln to Nagoya. There we did a self guided tour to Nagoya Castle and then to the Tokugawa museum and gardens, which I was most interested in seeing. Also seen was a Shinto Shrine.

Next day we took the Shinkansen to Kyoto. Our first excursion was to the Tea Ceremony Experience. We dressed in Kimonos and were shown the intricacies of the tea ceremony. it was fantastic. After that we went to the Samurai and Ninja Musem. This was one of my special choices and it did not disappoint.

The next day we were met by our guide for the day, Ichiro. We went to the Kinkakuji and Nijo Castle Tour which was fascinating. We had a very full day visiting shrines and ending up at Fushiminari. Fantastic!

On Day 7 we were met by our guide Naoko who was wonderful. We enjoyed her very much. We spent the day in Nara, so fascinating.

On our final tour day our guide once again was Ichiro. We went to Osak for another of my desired destinations, Himeji Castle with the cherry blossoms in full bloom. The castle tour and gardens were amazing. We finished up with the ropeway to Mount Shosha, another of my must see destinations. It was amazing. And Ichiro was so very knowlegeable.

The next morning our driver met us for an early morning drive to Osaka airport in the rain. Goodbye Japan.

Hotel Review
Matsuzakaya Honten
Kanagawa

We loved this traditional hotel and onsen. We highly recommend it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
World Heritage Himeji Castle Visiting &  Mount Shosha visit
World Heritage Himeji Castle Visiting & Mount Shosha visit
Osaka

Our final tour was to Himeji Castle with the cherry blossoms in full bloom. The castle tour and gardens were amazing. We finished up with the ropeway to Mount Shosha, another of my must see destinations. It was amazing.

Quality of Experience
We were so lucky to get to this beautiful place when the cherry blossoms were in full bloom.
Guides, Drivers and Staff
Again, Ichiro was so knowledgeable!
Full Day Nara City Tour with Public transportation
Full Day Nara City Tour with Public transportation
Japan

On Day 7 we were met by our guide Naoko who was wonderful. We enjoyed her very much. We spent the day in Nara, so fascinating.

Quality of Experience
So much beauty
Guides, Drivers and Staff
We loved Naoko!
Transport
Kari, the driver was great.
Half Day Kinkakuji and Nijo Castle Tour
Half Day Kinkakuji and Nijo Castle Tour
Kyoto

We went to the Kinkakuji and Nijo Castle Tour which was fascinating. We had a very full day visiting shrines and ending up at Fushiminari. Fascinating!

Quality of Experience
Seeing so much beauty and culture
Guides, Drivers and Staff
Ichiro is so knowledgeable
Samurai Ninja Museum & Tea Ceremony Experience
Samurai Ninja Museum & Tea Ceremony Experience
Kyoto

We took the Shinkansen to Kyoto. Our first excursion was to the Tea Ceremony Experience. We dressed in Kimonos and were shown the intricacies of the tea ceremony. it was fantastic. After that we went to the Samurai and Ninja Musem. This was one of my special choices and it did not disappoint.

Quality of Experience
Private Hakone’s natural beauty Tour
Private Hakone’s natural beauty Tour
Hakone

Yasuhiro, called Moshi. He is an English professor and spoke perfect English and also Spanish, as does my wife Norma. He took us to Hakone, and unfortunately it rained all day so we did not get to see Mt. Fuji. He took us up the Hakone Ropeway to the top where we had lunch and toured the shop. When we came down we took a tour boat around the lake. He dropped us at our Honten for the evening. We really enjoyed the traditional accommodations, including the private natural hot spring onsen.

Quality of Experience
Guides, Drivers and Staff
Transport
We arrived safe and sound
Full Day Tokyo City Tour with Senso-ji Temple
Full Day Tokyo City Tour with Senso-ji Temple
Tokyo

Our guide for the first excursion in Tokyo was Haiyan. She was very helpful and knowledgeable. We saw the Imperial Palace, as close as we could get, since entry was not allowed. The we went to the Senso-ji temple, very impressive. She also helped us get to a location that I wanted to see, The Samurai Store. We never would have found it if it was not for Haiyan.

Quality of Experience
Guides, Drivers and Staff
Friendly and very knowledgeable
Transport
Local specialist: Bastien Desonneville

Incredible journey to a country full of incredible people!
Japan | Mar 2 - Mar 15, 2026

Astrid
Astrid O.
Linton Hall, VA | Reviewed on Apr 10, 2026
We had an amazing time. I appreciate that you were able to squeeze so many activities in for us because we are busy bodies. It was nice having the assistance of drivers and tour guides for the personal touches they offered. Especially loved Yukiko Yoshida, our guide in Kyoto. She was incredible! She had great energy to her, was incredibly knowledgeable, gave us really cool history lessons and context to understand better everything we saw. The food tours were also great because they helped us... Read more

We had an amazing time. I appreciate that you were able to squeeze so many activities in for us because we are busy bodies. It was nice having the assistance of drivers and tour guides for the personal touches they offered. Especially loved Yukiko Yoshida, our guide in Kyoto. She was incredible! She had great energy to her, was incredibly knowledgeable, gave us really cool history lessons and context to understand better everything we saw. The food tours were also great because they helped us acquaint ourselves with the cities in a casual way. We enjoyed the ramen class but we felt it took too much of our time in retrospect, so we will likely not do cooking classes again in the future unless we don’t know what else to do. The kendo class was silly fun but we thoroughly enjoyed it, and it was a fun contrast to the formality of the tea ceremony! Of course skiing in Nagano was incredible and getting to see the snow monkeys while it was snowing was magical. We can’t wait to come back and explore more of the beautiful and dynamic country!

Hotel Reviews
Kokuya Ryokan Shibu Onsen ( Shibu Onsen Kokuya )

Our experience at this hotel was one of the most pleasant on the trip. It was very private, very peaceful, very magical. Our meals here were some of the best we had on the trip, having a private on sun was incredible and suited our comfort level with public nudity haha. We felt very taken care of here and wished more places were like this!

Authenticity & Character
We felt immersed in Japanese culture
Authenticity & Character
We felt immersed in Japanese culture
Location
Perfectly situated in the onsen town
Location
Perfectly situated in the onsen town
Staff
Overly helpful haha
Staff
Overly helpful haha
Cleanliness & Comfort
Well taken care of, very comfortable. Very clean. Mattress pads on the ground can only be so comfy haha
Cleanliness & Comfort
Well taken care of, very comfortable. Very clean. Mattress pads on the ground can only be so comfy haha
Shiga Kogen Prince Hotel
Nagano

Comfortable hotel but it does show its age a bit. The staff was wonderful and the facilities were easy to navigate. Ski in/ski out was awesome though! The rental shop is smaller than big resort shops so be patient. I unfortunately had to wear ski boots that were half a size too big

Authenticity & Character
Very authentic. The MCM vibes were strong in the room.
Authenticity & Character
Very authentic. The MCM vibes were strong in the room.
Location
Ski in/ski out, some of the best runs on a powder day.
Location
Ski in/ski out, some of the best runs on a powder day.
Staff
Very respectful, cordial, and helpful. Took every opportunity to please us
Staff
Very respectful, cordial, and helpful. Took every opportunity to please us
Cleanliness & Comfort
Very clean, beds were comfy, but the space overall shows it age and feeling a bit lost in time. Nothing was wrong with it, it just felt like it was straight from the 70s
Cleanliness & Comfort
Very clean, beds were comfy, but the space overall shows it age and feeling a bit lost in time. Nothing was wrong with it, it just felt like it was straight from the 70s
Mitsui Garden Hotel Jingugaien Tokyo Premier
Tokyo

Beautiful, clean modern, it was a sophisticated way to spend our first nights in Japan. Conveniently located, made it easy to walk from there or take public transportation.

Authenticity & Character
Delicious breakfast
Location
Walkable to cool areas
Staff
So respectful
Cleanliness & Comfort
Pristine
Activity Reviews
Learn the Secrets Behind Ramen in a Cooking Class
Learn the Secrets Behind Ramen in a Cooking Class
Osaka

It was a fun experience to learn how the broth and Ramen are made, but in retrospect I think what I was really hoping to make was more of an udon noodle. We appreciate it, however that the techniques we are in there are very easily reproducible at home, especially because we already have a noodle adapter for our KitchenAid.

Quality of Experience
Gyoza and Ramen are delicious! It was fun to cook too!
Quality of Experience
Gyoza and Ramen are delicious! It was fun to cook too!
Guides, Drivers and Staff
They were super friendly and helpful. They were very careful to make sure we were doing everything correctly so that we could take our technique home with us.
Guides, Drivers and Staff
They were super friendly and helpful. They were very careful to make sure we were doing everything correctly so that we could take our technique home with us.
Hiroshima Peace  Walking Tour at World Heritage Sites
Hiroshima Peace Walking Tour at World Heritage Sites
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Quality of Experience
Guides, Drivers and Staff
Our guide was hilarious and well informed. She went out of her way to take nice pictures of us and also was good about giving us tips somewhere to eat the rest of the week.
Samurai Sword Experience for Adults in Kyoto
Samurai Sword Experience for Adults in Kyoto
Kyoto

How can you not have fun learning how to wheel a sword?! Playful, short and sweet, though I wish we had time to spar or something.

Quality of Experience
Guides, Drivers and Staff
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

We had so much fun, getting dressed up in traditional garments and learning about the tea ceremony. Everyone got an opportunity to take pictures in the Japanese garden in our fineries, and it was very pleasant.

Quality of Experience
Guides, Drivers and Staff
 Tokyo Highlights: Sensoji, Tsukiji & Imperial Gardens
Tokyo Highlights: Sensoji, Tsukiji & Imperial Gardens
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

We had a lot of delicious food, but most importantly it was a really nice primer for the area

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kyoto’s Timeless Treasures: Kiyomizu-dera Temple, Kyoto Imperial Palace & Fushimi Inari Taisha
Kyoto’s Timeless Treasures: Kiyomizu-dera Temple, Kyoto Imperial Palace & Fushimi Inari Taisha
Kyoto

Our tour guide on this trip was incredible. She was super informative, was great about giving us lots of background information, and kept us moving so that we didn’t miss out on anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 11, 2026
Hi Astrid, Thank you so much for your kind message — I’m really happy to hear you had such a great time in Japan. I’m especially glad you enjoyed Kyoto with Yukiko Yoshida, as well as the food tours, skiing in Nagano, and the snow monkeys. I’ll be sure to pass your kind words on to her. Also, I really want to say thank you as well — it was such a pleasure working with you. Communication was always smooth, and I appreciate your flexibility and understanding throughout the trip. Thank you... Read more

Hi Astrid,

Thank you so much for your kind message — I’m really happy to hear you had such a great time in Japan.

I’m especially glad you enjoyed Kyoto with Yukiko Yoshida, as well as the food tours, skiing in Nagano, and the snow monkeys. I’ll be sure to pass your kind words on to her.

Also, I really want to say thank you as well — it was such a pleasure working with you. Communication was always smooth, and I appreciate your flexibility and understanding throughout the trip.

Thank you also for the honest feedback on the activities — it really helps for future planning.

It was a pleasure arranging your trip, and I hope to welcome you back to Japan again someday.

Warm regards,
Sandy

We love Japan 🇯🇵
Japan | Mar 25 - Apr 3, 2026

L
Laura A.
Denver, CO | Reviewed on Apr 10, 2026
We really did have such a wonderful time! The only feedback I would offer is that it would be helpful for the guides to have a deeper knowledge of the specific tours they’re leading. Our most incredible guide was Yukiko—she was so knowledgeable, engaging, and just a joy to be around. We truly loved her! Takashi and Mayomi were also great, but Yukiko really stood out. She taught us so much, and it made the experience even more fun and meaningful. Thank you so much for all the time and... Read more

We really did have such a wonderful time! The only feedback I would offer is that it would be helpful for the guides to have a deeper knowledge of the specific tours they’re leading.

Our most incredible guide was Yukiko—she was so knowledgeable, engaging, and just a joy to be around. We truly loved her! Takashi and Mayomi were also great, but Yukiko really stood out. She taught us so much, and it made the experience even more fun and meaningful.

Thank you so much for all the time and effort you put into planning everything—it truly was an incredible experience. The hotels were amazing as well, especially the last one—The Patina…wow, it was so beautiful.

I also absolutely loved the hot springs. Such a unique and memorable experience, and we felt amazing afterward!

Local specialist: Marii McDonald

We felt like VIPs on our trip to Japan
Japan | Mar 25 - Apr 9, 2026

Hector
Hector R.
Ashburn, VA | Reviewed on Apr 10, 2026
This was our first time using KimKim and we could not have been more pleased with the arrangements that were made for us. Shona made all the plans and booked all of the activities for us. She booked activities such as a cooking class, foodie tour, digital art museum, Shibuya Sky observation deck, etc. These were activities that I didn't know about, or would not have thought of, but each one was enjoyed. She, of course, also booked all transportation, tour guides, and hotels.
The tour guides...
Read more

This was our first time using KimKim and we could not have been more pleased with the arrangements that were made for us. Shona made all the plans and booked all of the activities for us. She booked activities such as a cooking class, foodie tour, digital art museum, Shibuya Sky observation deck, etc. These were activities that I didn't know about, or would not have thought of, but each one was enjoyed. She, of course, also booked all transportation, tour guides, and hotels.
The tour guides made our lives easier because they know their way around and speak the language. We could have made this trip without using KimKim, but it would not have been as good and as easy as it was with KimKim.
I highly recommend using KimKim, you will not be disappointed.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 17, 2026

Hi Hector,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that your first experience with KimKim was such a positive one.
Thank you again for trusting us with your travel plans, and for highly recommending KimKim. We look forward to helping you create more unforgettable memories in the future!

Best Regards
Shona

Japan- Our Dream Trip Came True
Japan | Mar 27 - Apr 5, 2026

Larry
Larry B.
Newark, NJ | Reviewed on Apr 09, 2026
From beginning to end our recent trip to Japan exceeded our expectations, Bella, our Travel Specialist, designed and coordinated our dream trip. She was extremely knowledgeable of Japan, very responsive to the myriad of questions we posed to her, professional, and very personable. She made the planning of this trip very easy. Bella coordinated all the transfers and tickets and we never felt alone in Japan. From the moment we set foot in Japan our guides Roy and Hiroshi were... Read more

From beginning to end our recent trip to Japan exceeded our expectations,

Bella, our Travel Specialist, designed and coordinated our dream trip. She was extremely knowledgeable of Japan, very responsive to the myriad of questions we posed to her, professional, and very personable. She made the planning of this trip very easy. Bella coordinated all the transfers and tickets and we never felt alone in Japan.

From the moment we set foot in Japan our guides Roy and Hiroshi were very knowledgeable of the history, culture, country, cities, and places we visited. We had many questions of what it was like to live in Japan and as well as the customs and practices of the Japanese people. They shared their knowledge and experience of their life in Japan in an easy and personable manner. We invited them to dine with us and they were superlative dinner guests. They made themselves available to us even after they dropped us off at the hotel. They watched over us to the point of assisting Larry with walking and carrying his backpack. Roy, just before our Go Kart experience in Tokyo, turned to Larry and said "Take care of Patty".

We have used Viking cruises and Viator to travel in Europe but by far KimKim provides the easiest, most immersive experience, fun, and pleasurable experience! ,

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Apr 15, 2026
Thank you so much, Larry and Patty, for your incredibly kind words — it truly means the world to me! It was such a pleasure working with you both to design your Japan journey, and I’m so grateful for the trust you placed in me and our team. I’m especially happy to hear how much you enjoyed your time with Roy and Hiroshi — they are truly dedicated, and your experience reflects exactly what we strive for: not just guiding, but genuinely taking care of every traveler. Creating a seamless,... Read more

Thank you so much, Larry and Patty, for your incredibly kind words — it truly means the world to me!

It was such a pleasure working with you both to design your Japan journey, and I’m so grateful for the trust you placed in me and our team. I’m especially happy to hear how much you enjoyed your time with Roy and Hiroshi — they are truly dedicated, and your experience reflects exactly what we strive for: not just guiding, but genuinely taking care of every traveler.

Creating a seamless, immersive, and personal journey is always our goal, and I’m so glad that came through during your trip.

Thank you again for your trust and for sharing your experience. I sincerely hope this is not the last time we work together — I would love to help plan your next adventure in Japan or beyond!

Warmest regards,
Bella

Twice as Good: Another Seamless Family Adventure
Japan | Mar 18 - Apr 1, 2026

Roanne
Roanne A.
Los Angeles, CA | Reviewed on Apr 08, 2026

This is my second time using the KimKim service for my family vacation. Cannon was very responsive to all our questions and had provided many activities and planned free days where the whole family was able to enjoy. We really liked the hotels picked and convenience of locations for all of them. The itinerary went very smooth and fell in love with the country. I definitely would love to visit again.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Apr 09, 2026
Dear Roanne 🙇‍♂️, Thank you so much for your kind words—and for trusting me again with your family vacation. It truly means a lot to me. I really enjoyed planning this trip for you, and I’m so happy to hear that everything went smoothly and that your family had such a wonderful time together. Knowing that you loved the hotels and enjoyed both the activities and free time is exactly what I was hoping for when designing your itinerary. It honestly makes me so happy to hear that you fell in... Read more

Dear Roanne 🙇‍♂️,

Thank you so much for your kind words—and for trusting me again with your family vacation. It truly means a lot to me.

I really enjoyed planning this trip for you, and I’m so happy to hear that everything went smoothly and that your family had such a wonderful time together. Knowing that you loved the hotels and enjoyed both the activities and free time is exactly what I was hoping for when designing your itinerary.

It honestly makes me so happy to hear that you fell in love with the country—that’s the best feedback I could ask for.

I hope I’ll have the pleasure of helping you again on your next trip to Japan. 😊

Warm regards,
Cannon

Love Leny & Her Team!
Japan | Mar 24 - Apr 4, 2026

Liz
Liz T.
Boston, MA | Reviewed on Apr 08, 2026
My friend and I have incredible memories from the wonderful places and experiences we had in Japan, thanks to Leny and her team! From Tokyo walking tours to cooking class in Takayama to Jun driving us from Kanazawa to a small mountain village with 400 people, to the beautiful cherry blossoms at the Bamboo Forest and a garden built by a famous actor from the 1920s, then onto the beautiful Riverwalk OMG so gorgeous! Leny and her team even found a lovely Reiki person to provide a session for me... Read more

My friend and I have incredible memories from the wonderful places and experiences we had in Japan, thanks to Leny and her team! From Tokyo walking tours to cooking class in Takayama to Jun driving us from Kanazawa to a small mountain village with 400 people, to the beautiful cherry blossoms at the Bamboo Forest and a garden built by a famous actor from the 1920s, then onto the beautiful Riverwalk OMG so gorgeous! Leny and her team even found a lovely Reiki person to provide a session for me last minute! The dinner with Maiko at a private upstairs room was remarkable. Osaka tour brought us to the Times Square of the city. So many people, great shopping-bought my first vintage bag there! Overall a fantastic time! Thank you Leny and team!

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 08, 2026
Hi Liz, Thank you so much for sharing your experience! I’m so happy to hear that you both made such wonderful memories in Japan. From the walking tours and Takayama cooking class to the sacred mountain, Bamboo Forest, and even the last-minute Reiki session—it all sounds like an incredible adventure! The Maiko dinner was such an intimate, deep cultural experience, and I’m glad you enjoyed your time in Osaka as well. And of course, those vintage bags 😉 were a hit too! Your kind words mean so... Read more

Hi Liz,

Thank you so much for sharing your experience! I’m so happy to hear that you both made such wonderful memories in Japan. From the walking tours and Takayama cooking class to the sacred mountain, Bamboo Forest, and even the last-minute Reiki session—it all sounds like an incredible adventure!

The Maiko dinner was such an intimate, deep cultural experience, and I’m glad you enjoyed your time in Osaka as well. And of course, those vintage bags 😉 were a hit too! Your kind words mean so much to the team and me—we’re really happy we could help make your trip special.

Thanks again for taking the time to share these memories with us!

Warm regards,

Leny

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