Profile photo for Sandy Ren
17828 messages
active 6 hours ago

Sandy Ren

I have been working as a travel specialist since graduating from college twenty years ago. Travel is my lifelong passion. It was such a thrilling thing to venture into a new world full of unknown surprises and soak up the unique sounds, sights, and scents. As a Japan enthusiast, I can't wait to help you create your memory in this country that boasts a myriad of fascinating explorations!

What places and activities do you specialize in?

"Japan！Just let me know what will make your stay in thiscountry unforgettable, perhaps a sensational Wagyu beef culinary experience, a hiking trip to see the traditional Japanese countryside, a luxury afternoon tea with Tokyo’s skyline right in front of your eyes, I will help you truly experience these destinations at your own pace."

How did you get involved in travel?

"I majored in Tourism English in college. That was when I fell in love with travel. After graduating, I was lucky to find a job at a travel company and have been working as a local travel specialist since. Travel keeps people young and I always have full passion for travel."

Please share a unique travel experience you will never forget.

"It was during the cherry blossom season. I went on a trip to Oshino Hakkai and the vista was breathtaking-blooming cherry flowers creating a sea of pink, Mt. Fuji with its snowy peak standing tall in the background - the beauty has always lingered in my mind."

Sandy is part of the following groups: Japan Travel Agents, Japan Family Travel Agents
Top itineraries and travel advice
Relaxed Hike Along Japan's Nakasendo Trail: Mountains, Forests & Historic Sites - 7 Days
This active adventure takes you to some of Japan's most memorable sights, all via the historic Nakasendo Trail. You'll start in the post-town of Magome, where you'll stroll...
Discover Japanese & Korean Culture: Tokyo, Kyoto, Hiroshima & Seoul - 10 Days
Get to the heart of Japanese and Korean culture on this 10-day trip to the vibrant cities of Tokyo, Kyoto, Hiroshima, and Seoul. Learn about Shinto beliefs at Nezu Shrine, sit...
Cultural Experiences & Historic Highlights in Japan & South Korea - 14 Days
Immerse yourself in Japan and South Korea's best cultural attractions on this two-week trip. Begin in Tokyo, exploring temples, gardens, and historic alleys, then take a day...
Family itineraries
Japan Off the Beaten Path - 14 Days
This 14-day tour showcases some of Japan's top sights, as well as a few hidden spots rarely glimpsed by tourists. Start with the futuristic neon lights of Tokyo, where you'll...
Family Adventure in Japan - 10 Days
This action-packed 10-day adventure around Japan is perfect for families! The itinerary leads you from the neon lights, futuristic interactive art, and whimsical character cafés...
Family Adventure in Japan: Tokyo, Mount Fuji, Kyoto - 10 Days
Traveling together as a family is such a special experience, and this 10-day action-packed adventure is specifically designed with families in mind. From Kanto to Kansai, this...
Luxury itineraries
Japan Off the Beaten Path - 14 Days
This 14-day tour showcases some of Japan's top sights, as well as a few hidden spots rarely glimpsed by tourists. Start with the futuristic neon lights of Tokyo, where you'll...

Recent trip reviews for Sandy

Solo trip -April 2025
Japan | Apr 18 - Apr 25, 2025

C
Cathy V.
| Reviewed on May 06, 2025
Sandy was very understanding and patient with me. This was a last minute trip and i have a tight budget, sandy happily assisted me to make my first Japan trip memorable! I was happy with the guide in Tokyo, the sumo experience was something i will never forget and the Tea ceremony in Kyoto was definitely an Ichigo Ichie experience. There was one activity which i originally liked but the final itinerary was showing differently. Sandy explained that there was no availability but it would be... Read more

Sandy was very understanding and patient with me. This was a last minute trip and i have a tight budget, sandy happily assisted me to make my first Japan trip memorable! I was happy with the guide in Tokyo, the sumo experience was something i will never forget and the Tea ceremony in Kyoto was definitely an Ichigo Ichie experience. There was one activity which i originally liked but the final itinerary was showing differently. Sandy explained that there was no availability but it would be appreciated if it was brought to my attention before I finalized the trip. The guide in Kyoto was good but we did not connect that much. Overall, i still had a wonderful first Japan trip! Thank you so much Sandy!

Hotel Reviews
Sotetsu Fresa Inn Tokyo Kyobashi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super Hotel Premier Tokyo Station Yaesu-Chuoguchi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tassel Hotel Sanjo Shirakawa
Authenticity & Character
Location
Staff
Shout out to the lady who works in late afternoon/ evening(middle aged, short /petite woman) She was very nice, helpful and accomodating to my needs. My stay at this hotel was excellent because of her good customer service. Thank you so much!
Cleanliness & Comfort
Local specialist: Sandy Ren
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Photo taken by Cathy V
Show 42 more photos
Sandy
Sandy Ren
Local specialist in Japan | Replied on May 08, 2025

Hi Cathy,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such a memorable experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Japan during peak cherry blossom season
Japan | Apr 5 - Apr 14, 2025

Matt
Matt P.
Atlanta, GA | Reviewed on Apr 23, 2025
We had a great time in Japan during peak cherry blossom season. Really enjoyed our tours in Kyoto and Osaka. Hotels were all well located. Read more

We had a great time in Japan during peak cherry blossom season. Really enjoyed our tours in Kyoto and Osaka. Hotels were all well located.

Hotel Reviews
RIHGA Royal Hotel Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed was uncomfortable
Osaka Excel Hotel Tokyu
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza gochome
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bamboo Grove and Monkey Park Tour with a Boat Ride
Bamboo Grove and Monkey Park Tour with a Boat Ride
Kyoto
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

Not sure if it is worth the 2 hour drive from Tokyo since you may not be able to see the mountain due to cloud cover.

Quality of Experience
Guides, Drivers and Staff
Guide was great but driver almost fell asleep and it was a scary moment.
Transport
Driver almost fell asleep on the way back.
Kyoto Highlights: Kinkaku-ji Temple, Nijo Castle and Fushimi-Inari Taisha
Kyoto Highlights: Kinkaku-ji Temple, Nijo Castle and Fushimi-Inari Taisha
Kyoto

The guide was great, saw so much in one day.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 29, 2025

Thank you so much for your review of the trip. We truly appreciate your recognition and trust in our work. We hope to see you on your next journey!

Read all Japan reviews

Sandy and team were great. Highly recommended.
Japan | Apr 6 - Apr 21, 2025

Nikki
Nikki H.
Australia | Reviewed on Apr 22, 2025
Sandy and team were great. Some teething issues with being able to contact someone on the ground when we arrived due to connection problems and a late hour of night but all worked out and mostly smooth sailing from then on in. Our local guides: Kaiko, Kahori and a special mention to Masaaki san, were amazing. Masaaki was especially great and very understanding on our last full day in Japan when our kids (9 and 11) were tired after clocking over 20,000 steps everyday for two weeks. We... Read more

Sandy and team were great. Some teething issues with being able to contact someone on the ground when we arrived due to connection problems and a late hour of night but all worked out and mostly smooth sailing from then on in. Our local guides: Kaiko, Kahori and a special mention to Masaaki san, were amazing. Masaaki was especially great and very understanding on our last full day in Japan when our kids (9 and 11) were tired after clocking over 20,000 steps everyday for two weeks.

We especially loved the local and less touristy recommendations and Masaaki's ability to pivot at short notice due to bad weather. The kids absolutely loved the Toeii Film Studio!!

Hotel Reviews
Park Hotel Kyoto
Kyoto

This was our favourite hotel during the trip. Clean, quiet and well equipped rooms. The breakfast has a decent offering and the staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Osaka
Osaka

Superb location for Osaka sightseeing and shopping. Close to the metro and shopping streets. Hotel is clean and well appointed. Breakfast was the best on our trip. Only criticism is if you stay in a room on the street side rooms are noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sotetsu Fresa Inn Hiroshima
Hiroshima

Hotel is clean and comfortable enough. Breakfast is decent. Location is good for transport. Hotel is very busy though (Special mention to the staff running the breakfast room though, Japanese efficiency 👍).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rose Garden Shinjuku

Hotel is in a good location, close to central transport. Clean and comfortable. Sometimes a bit loud at night from street noise. Beds are comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bamboo Grove and Monkey Park Tour with a Boat Ride
Bamboo Grove and Monkey Park Tour with a Boat Ride
Kyoto

We didn't get to the boat ride or the monkey park due to weather but the alternative was just as good if not better.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo

A really good tour of the city, the personal explanation of the temple and shrine. Authentic Japanese paper making and traditional Nori making. We had a really great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

Such a great day, we were lucky that the weather let us see Fuji all morning before the clouds came in. We loved our local Hotou lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Photo taken by Nikki H
Show 10 more photos
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 30, 2025
Hi Nikki and family, Thank you for your wonderful feedback! We're thrilled to hear that me and our team were able to provide a mostly smooth experience for you. It’s great to know that your local guides, especially Masaaki, made such a positive impact on your trip, accommodating your family's needs and offering flexible solutions to make the most of your time in Japan. We’re glad the kids enjoyed the Toeii Film Studio and the off-the-beaten-path recommendations! Thanks so much for your... Read more

Hi Nikki and family,

Thank you for your wonderful feedback! We're thrilled to hear that me and our team were able to provide a mostly smooth experience for you. It’s great to know that your local guides, especially Masaaki, made such a positive impact on your trip, accommodating your family's needs and offering flexible solutions to make the most of your time in Japan.

We’re glad the kids enjoyed the Toeii Film Studio and the off-the-beaten-path recommendations! Thanks so much for your feedback about hotels. Your insights are truly valuable to us, and we hope to welcome you back for next adventure in the future.

Best regards
Sandy

Great job arranging a last minute trip to Japan
Japan | Mar 29 - Apr 8, 2025

Steven
Steven K.
Los Angeles, CA | Reviewed on Apr 17, 2025
I needed to book a last minute trip to Japan for my wife and myself and contacted KimKim after reading good reviews. Their specialist, Sandy, came up with a great itinerary that only needed a few modifications to fit our travel style. Despite it being the height of cherry blossom week, she was able to get us excellent hotels in great locations and set up several private tours with excellent private guides in Tokyo and Kyoto. She also arranged all of our transportation between cities and... Read more

I needed to book a last minute trip to Japan for my wife and myself and contacted KimKim after reading good reviews. Their specialist, Sandy, came up with a great itinerary that only needed a few modifications to fit our travel style. Despite it being the height of cherry blossom week, she was able to get us excellent hotels in great locations and set up several private tours with excellent private guides in Tokyo and Kyoto. She also arranged all of our transportation between cities and between airports and hotel. Everything went exceptionally smoothly and the drivers and guides were all excellent at communicating with us before each leg of the trip. Overall, it was an excellent experience and I would definitely use KimKim again. Their attention to detail was outstanding.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 21, 2025
Hi Steven, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with the tour guides in Tokyo and Kyoto. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to... Read more

Hi Steven,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with the tour guides in Tokyo and Kyoto. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Read all Japan reviews

Fab Four do Japan
Japan | Mar 22 - Apr 5, 2025

Neil
Neil B.
United Kingdom | Reviewed on Apr 14, 2025

All the guides assigned to our group of 4 were excellent, however special mention goes to Mizuho in Kyoto and Cherry in Osaka who were just superb and gelled effortlessly with us.

Sandy’s organisation for the entire trip was second to none and anything asked however small was no problem for her to review or organise.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 21, 2025

Hi Neil ,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you enjoyed your time in Kyoto and Osaka with Mizuho and Cherry. It’s fantastic to know that they contributed to your experience in such a meaningful way.

We’re also grateful for your kind words about my organization and we’re glad you felt well taken care of.

We look forward to welcoming you back on your next adventure! If there’s anything we can do to make your future visit even more special, please don’t hesitate to let us know.

Warm regards,
Sandy

two week trip to Japan, spring season
Japan | Mar 20 - Apr 2, 2025

J
Jim G.
San Jose, CA | Reviewed on Apr 04, 2025
We just returned from an excellent two week trip to Japan organized by Sandy san of Odynovo in Japan, through kimkim! Some highlights were biking the Shimonami Kaido, spending the night in a ryoken on Miyajima with multi-course Japanese meals included, visiting the Hiroshima Peace Park and Ghibli Museum in Mitaka, plus the cherry blossoms, temples and shrines, and beautiful terrain. We had a mix of time on our own, group, and private tours. The group tours were through Magical Trip:... Read more

We just returned from an excellent two week trip to Japan organized by Sandy san of Odynovo in Japan, through kimkim! Some highlights were biking the Shimonami Kaido, spending the night in a ryoken on Miyajima with multi-course Japanese meals included, visiting the Hiroshima Peace Park and Ghibli Museum in Mitaka, plus the cherry blossoms, temples and shrines, and beautiful terrain. We had a mix of time on our own, group, and private tours.

The group tours were through Magical Trip: Kaiori san for the Hiroshima Peace Park and Fuji san for the Tokyo foodie tour were excellent. The groups were generally small, like 5-6 guests. Those were a lot of fun and well planned, and we learned a lot.

Our private guides Chinami san in Hakone, Hisako san in Kyoto, and Yuki san in Kanazawa were all knowledgeable and easy to be with. We ended up canceling one tour in Kyoto because we just needed a break, but since it was too late to get a refund, Jun san still showed up to drop us at the train station, and we instantly liked him too and felt a little sad that we missed his tour. The private tours can be interactive and customizable and are a great opportunity to learn more than you would on your own.

Accommodations and travel within Japan that were arranged by Sandy were all well planned. We had shinkansen tickets with luggage space reserved for most of the hops, and hired taxis between train station and hotel (easy!). Twice during the trip we shipped our checked luggage ahead with the help of hotel staff. The first time was required so we could do an overnight on bikes, the second time was just to avoid the hassle of big luggage on the ferry to Miyajima, although we probably would have been fine taking it with us.

We would probably do a couple of things differently next time:
1) On the Shimonami Kaido, we should have brought along a multi-tool so we could adjust the bikes along the way, and we had too much stuff in our backpacks. WAKKA turned out to be an excellent resource for us - super kind and helpful people who do bike taxi and rental returns, among other services for bike riders in that area.
2) We got excellent mileage from the tiny bit of Japanese we learned for the trip, which increased our enjoyment. Although we never really had any trouble communicating with the locals, we would like to learn more Japanese for next time.
3) We might spend more time in each location next time. Although this trip was a good first trip because it gave us a kind of overview of the highlights of Japan, it would have been nice to do more exploring in each location.

There are so many things to love about Japan (the food, the natural beauty, the public transportation, the clean cities), but I think what we will remember the most is the many kindnesses we received from random people, not just people in the hospitality business. For example, while biking we took a wrong turn and an older gentleman on a motorcycle stopped to tell us we were probably going the wrong way, then insisted that he meet us down the road to take our picture near a landmark! Japanese people are just so nice in general - at least that was our experience.

Anyway, kimkim and Sandy san took very good care of us. There is no way we would have had this good of a time if we had booked everything on our own.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 10, 2025
Dear Jim, Hope you are doing great. Thank you so much for your wonderful and detailed review. We’re absolutely delighted to hear that you had such a fantastic time exploring Japan and that my team and I , along with all the guides and partners, helped make your trip smooth, enriching, and memorable. It sounds like you experienced a beautiful mix of Japan’s natural landscapes, cultural highlights, and local hospitality — from biking the Shimanami Kaido to staying in a traditional ryokan... Read more

Dear Jim,

Hope you are doing great.

Thank you so much for your wonderful and detailed review. We’re absolutely delighted to hear that you had such a fantastic time exploring Japan and that my team and I , along with all the guides and partners, helped make your trip smooth, enriching, and memorable.

It sounds like you experienced a beautiful mix of Japan’s natural landscapes, cultural highlights, and local hospitality — from biking the Shimanami Kaido to staying in a traditional ryokan on Miyajima, and everything in between. We’re glad to hear that our local guides, both on group and private tours, made a meaningful impact on your journey. We'll be sure to pass along your kind words to them — they’ll be so happy to hear it!

Your practical travel tips are greatly appreciated and will surely help future travelers. We especially loved hearing about the kind stranger who guided you on the bike route and even took your photo — such a heartwarming moment and a great reflection of the kindness that makes Japan so special.

We're honored to have helped create this adventure for you and truly appreciate your trust in us. Should you return for another visit (perhaps with more time in each location), we’d be thrilled to help you plan again.

Warm regards from Asia,
Sandy

Read all Japan reviews

Interactive development and tailoring of trip...
Japan | Mar 17 - Mar 31, 2025

R
Robert V.
San Jose, CA | Reviewed on Apr 03, 2025
Interactive development and tailoring of trip itinerary was excellent. Communications during trip were excellent. Local guides were excellent. Read more

Interactive development and tailoring of trip itinerary was excellent. Communications during trip were excellent. Local guides were excellent.

Hotel Reviews
Asakusa Tobu Hotel
Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Lake Biwa Otsu Prince Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Kyoto Terrace Hachijohigashiguchi
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheraton Grand Hiroshima Hotel
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Forza Osaka Kitahama
Osaka
Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Sotetsu Grand Fresa Takadanobaba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tokyo City Tour with Shinjuku Gyoen (cherry blossom)
Full Day Tokyo City Tour with Shinjuku Gyoen (cherry blossom)
Tokyo
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Full Day Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Chase Cherry Blossom in Osaka with Osaka Castle
Chase Cherry Blossom in Osaka with Osaka Castle
Osaka
Quality of Experience
Transport
Osaka Private & Personalised Local Food Tour
Osaka Private & Personalised Local Food Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi, Oshino Hakkai and Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi, Oshino Hakkai and Oishi Park
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara City Tour, Overnight in Osaka
Full Day Nara City Tour, Overnight in Osaka
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 07, 2025

Hi Robert,

Thank you so much for your kind feedback! I’m really glad to hear that you and your friends enjoyed the trip.

It was a pleasure planning this journey with you. Please don’t hesitate to reach out if I can assist with anything in the future.

Best regards,
Sandy

Read all Japan reviews

Great Adventure To Japan - My husband and I j...
Japan | Mar 20 - Mar 31, 2025

Tara
Tara M.
Atlanta, GA | Reviewed on Apr 01, 2025
Great Adventure To Japan - My husband and I just got back from a 11 day trip to Japan with Kim Kim as our travel agents. The experience was a very memorable one. Right from the start Sandy our very attentive, knowledgeable and courteous agent made our itinerary and provided many great options. The local guides Aki and Yukomi were very accommodating and knowledgeable. Kim Kim is thorough in their planning. If something is not right they go out of their way to fix the issue. All the hotels... Read more

Great Adventure To Japan - My husband and I just got back from a 11 day trip to Japan with Kim Kim as our travel agents. The experience was a very memorable one. Right from the start Sandy our very attentive, knowledgeable and courteous agent made our itinerary and provided many great options. The local guides Aki and Yukomi were very accommodating and knowledgeable. Kim Kim is thorough in their planning. If something is not right they go out of their way to fix the issue. All the hotels were top notch and within distance of tourist destinations. We toured Tokyo’s, Kyoto, Hiroshima and Osaka. The Tea ceremony with Kimono experience was by far the best experience of all my travels world wide. Thank you Kim Kim for an amazing trip!

Hotel Review
Miyako City Osaka Hommachi
Osaka

The last hotel in Osaka was our favorite because it was bigger and comfortable, but it was a bit far from our destinations. It would have been nice if it were closer to the train station so we ended up taking a cab a few times due to the distance. The food was great though!

Activity Reviews
Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

The Kimono Tea Ceremony at Kyoto Maikoya exceeded our expectations and was our favorite part of the trip. It was really enjoyable and efficiently organized. Everything worked smoothly, and it felt like a well-oiled machine that allowed us to enjoy the experience fully. We loved it!

Learn the Secrets Behind Ramen in a Cooking Class
Learn the Secrets Behind Ramen in a Cooking Class
Osaka

The Ramen cooking class was a delightful experience once we found the location. It was in a residential area, which was unexpected, and we got a bit lost. Clearer directions would have been helpful, but thankfully, customer support was responsive and helped us. Once we were there, the class was great, and we enjoyed meeting fellow tourists.

Local specialist: Sandy Ren
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Photo taken by Tara M
Show 67 more photos
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 06, 2025
Hi Tara, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you and your feedback is very helpful for our future guests. I’m also delighted that you connected so well with Aki and Yukomi
and the other guides. They are truly wonderful, and I’m so glad they made your... Read more

Hi Tara,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you and your feedback is very helpful for our future guests. I’m also delighted that you connected so well with Aki and Yukomi
and the other guides. They are truly wonderful, and I’m so glad they made your experience even more memorable. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Sandy designed the perfect three weeks in Japan!
Japan | Feb 27 - Mar 18, 2025

Mike
Mike H.
Los Angeles, CA | Reviewed on Mar 27, 2025
Sandy was an outstanding specialist. We iteratively developed a perfect 3 week trip to Japan. She well assessed our interests and experience and sculpted a trip that we thoroughly enjoyed. Throughout the trip she would send details of the upcoming days' logistics and would check in with us regarding how things were going. Also, in response to feedback along the way Sandy suggested additional things of interest. One in particular was a spectacularly insightful suggestion. (She knew I... Read more

Sandy was an outstanding specialist. We iteratively developed a perfect 3 week trip to Japan. She well assessed our interests and experience and sculpted a trip that we thoroughly enjoyed. Throughout the trip she would send details of the upcoming days' logistics and would check in with us regarding how things were going. Also, in response to feedback along the way Sandy suggested additional things of interest. One in particular was a spectacularly insightful suggestion. (She knew I liked the author Haruki Murakami and after hearing that we'd enjoyed seeing buildings designed by architect Kengo Kuma, she pointed out that the Murakami Library at Waseda University was designed by Kuma.. that settled our decision to visit and it was awesome!). Our guides selected by Sandy were terrific. In particular, we spent three days with Yuki Yamazaki and feel like she is now one of our new best friends! All of our guides (Yumi, Jun, Yuki and Naoko) exhibited tremendous knowledge and competence in their respective geographies. It was an incredible trip and will be treasured by us forever.

Hotel Reviews
Centara Grand Hotel Osaka
Osaka

The Centara Grand Hotel Osaka was a revelation. I had never heard of this Thailand-based hotel group, but the hotel was stunning, especially the club floor where we stayed. The room was impeccable, and the club floor amenities were top-notch. It was a delightful experience overall.

Hakone Kowakien Ten-yu
Hakone

Staying at Hakone Kowakien Ten-yu was a highlight of our trip. The hot springs resort was fabulous. It wasn't what I expected from a typical hotel; it was more of a resort hotel popular with Japanese tourists. Both my wife and I wished we had an extra full day and night there to soak in the experience. It was a refreshing change from the usual business hotels.

Activity Reviews
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Japan

The Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway was spectacular. Our guide, Naoko, was excellent, and the Open-Air Museum unexpectedly delighted us. Though initially on our list as a 'if you have time' option, it became a highlight. I even bought a book about the museum afterwards—just fascinating!

Arashiyama Bamboo Grove and Monkey Park Tour
Arashiyama Bamboo Grove and Monkey Park Tour
Kyoto

The Arashiyama Bamboo Grove and Monkey Park Tour was a standout experience. Our guide, Kaori, shared deeply personal family stories about her mother's experiences during World War II, enhancing our understanding immensely. Her ability to weave history with the surroundings was incredibly impactful, making the tour unforgettable.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 02, 2025
Hi Patty and Mike, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you, and I’m so glad to hear that the suggestions—especially the visit to the Murakami Library—added an extra layer of enjoyment to your journey. I’m also delighted that you connected so well with... Read more

Hi Patty and Mike,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you, and I’m so glad to hear that the suggestions—especially the visit to the Murakami Library—added an extra layer of enjoyment to your journey. I’m also delighted that you connected so well with Yuki and the other guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

A carefree, seamless trip
Japan | Mar 17 - Mar 25, 2025

Elizabeth
Elizabeth K.
Chicago, IL | Reviewed on Mar 27, 2025
We had a great time and did not need to worry about nearly anything. Almost every detail was well thought out, and Sandy had good ideas for activity replacements if we did not want to do something that was initially suggested. Travel was smooth and communication was great Read more

We had a great time and did not need to worry about nearly anything. Almost every detail was well thought out, and Sandy had good ideas for activity replacements if we did not want to do something that was initially suggested. Travel was smooth and communication was great

Hotel Reviews
Mitsui Garden Hotel Ginza gochome
Tokyo

Great hotel in a great location for tourists. Accommodated English speakers well. Loved the public onsen and breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

While this seems to be an older hotel that could use some renovations (the hallways and room furniture seem to be from the 80s), the staff were extremely kind and accommodating. We had a private onsen in our room which was amazing. Dinner/breakfast were traditional Japanese (tons of fish).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

This felt like the most westernized of the hotels we stayed in (larger room/king sized bed, very western breakfast, etc.) There was no onsen, but the large tub in the room was nice. Very clean and wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 02, 2025

Hi Elizabeth,

Hope everything is going well for you and thank you so much for your wonderful review.

We were so happy to hear that I was able to tailor your trip to perfectly suit your travel style and interests. We really appreciate your kind review and are honored to be a part of your journey. We look forward to helping you plan your next adventure.

Best regards as always,
Sandy