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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, China Travel Agents, South Korea Travel Agents

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Top itineraries and travel advice

Recent Trip Reviews for Odynovo Tours Co., Ltd

Wonderful 12 days in Japan!
Japan | Oct 11 - Oct 22, 2026

Aleta
Aleta S.
Denver, CO | Reviewed on Oct 24, 2026
What a great 12 days in Japan! Hilda was an excellent organizer and helper from beginning to end. We had very specific things we wanted to do that were not that easy to arrange (i.e. hiking parts of the Nakasendo Trail) and Hilda managed it with grace. Her attention to detail (including photos of train stations and visitors centers, obtaining train seats that had the luggage space right behind the seats, arranging knowledgeable and personable tour guides, etc) was exceptional. We were... Read more

What a great 12 days in Japan! Hilda was an excellent organizer and helper from beginning to end. We had very specific things we wanted to do that were not that easy to arrange (i.e. hiking parts of the Nakasendo Trail) and Hilda managed it with grace. Her attention to detail (including photos of train stations and visitors centers, obtaining train seats that had the luggage space right behind the seats, arranging knowledgeable and personable tour guides, etc) was exceptional. We were traveling with our 30 year old daughter, so having logistics taken care of but not being with a big tour group, was really important to us. Thank you for a memorable trip!

Hotel Reviews
Magome Chaya
Tsumago

Great experience in a charming town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kanazawa Chaya Ryokan

Lovely rooms and exceptional service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Matsumoto Hotel Kagetsu
matsumoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Japan

Yukari our guide was excellent. We enjoyed using the subway.

Quality of Experience
Guides, Drivers and Staff
Yukari was knowledgeable, enjoyable to be with, easy to understand, and took us to a great lunch place.
Transport
Lived taking the subway.
Half Day Nara Park & Todai-Ji Temple
Half Day Nara Park & Todai-Ji Temple
Japan

Very fun petting the dear and swing the castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Afternoon Tea Ceremony
Traditional Afternoon Tea Ceremony
Kyoto

It was interesting and well done. Location was excellent but the space was impersonal.

Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Very enjoyable day. Could have spent way more time at Fushimi Inari-Taisha and way less at Kinkaku-ji which was impossibly crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang

My trip to China was incredible!
China | Oct 15 - Oct 22, 2026

Ana
Ana B.
Dallas, TX, USA | Reviewed on Oct 24, 2026
My trip to China was incredible! Mike was a local agent, how know when, where to head to the mountains. I enjoyed our great conversations and his company. I felt secure and taken care off at every moment which is quite important for a solo traveler like me. The planning by my local specialist was great, she tailored the trip to my needs and budget.. could not say more than Amazing service!! This is my third trip planned by Kim Kim, will keep traveling using their services. Read more

My trip to China was incredible!

Mike was a local agent, how know when, where to head to the mountains. I enjoyed our great conversations and his company.

I felt secure and taken care off at every moment which is quite important for a solo traveler like me.

The planning by my local specialist was great, she tailored the trip to my needs and budget.. could not say more than Amazing service!!

This is my third trip planned by Kim Kim, will keep traveling using their services.

Activity Reviews
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

The mountains are spectacular, it is worth the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Zhangjiajie

The fog was disapointing.. so be aware it can happen!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang

WE just returned from an INCREDIBLE Japan tri...
Japan | Oct 6 - Oct 20, 2026

A
ann k.
Los Angeles, CA | Reviewed on Oct 23, 2026
WE just returned from an INCREDIBLE Japan trip
Sandy customized all as I asked her and understood my needs
We mostly did all our tours organized by her or her suggestions
It was VERY useful and convenient having an agent on the ground in Tokyo-all her tips were amazing -I messaged her often in the day and being on the same time zone was amazing.She even helped me on packing items -We took carry on only so I had space to shop.She educated us on cabs and trains and tipping.
I LOVED all the...
Read more

WE just returned from an INCREDIBLE Japan trip
Sandy customized all as I asked her and understood my needs
We mostly did all our tours organized by her or her suggestions
It was VERY useful and convenient having an agent on the ground in Tokyo-all her tips were amazing -I messaged her often in the day and being on the same time zone was amazing.She even helped me on packing items -We took carry on only so I had space to shop.She educated us on cabs and trains and tipping.
I LOVED all the hotels she picked out-we reached a stage where we had seen enough temples and shrines and she pivoted and we were so happy with her choice.
Friends of ours were there at the same time and I think ours was better organized -we did 2 nights Tokyo-then drove to Fuji and the lakes on our way to Hakone-we spent 2 nights there-then bullet train to Kyoto for 3 nights and then bullet train to Uno to get ferry to Naoshima for 2 nights-art island -then bullet train back to Tokyo for 5 nights-you dont need to go to the other mountain or another big city-Japan is so frenetic and busy that its good to do CITY_COUNTRY_CITY_COUNTRY _CITY
We loved it-the country is the best country I have traveled to and I have traveled a lot-the people are so polite and kind and humble-the food is outstanding and everything about it -bar a cab driver on the last day trying to rip us off was perfect

Local specialist: Sandy Ren

Judy and her team did an awesome job working ...
Japan | Oct 2 - Oct 8, 2026

J
Jonathan S.
Ashburn, VA | Reviewed on Oct 23, 2026
Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto. The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about... Read more

Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto.

The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about history; listening to his explanations was a fun way to fill the silence during our travel time between Tokyo and Hakone.

While our tour in Hakone was mainly riding vehicles (we took a car, a cable car, and later a boat), our trip in Kyoto was a lot more walking (especially uphill). Our tour guide in Kyoto I felt was very considerate on maintaining a pace that wasn't too strenuous with all the inclines. She would make sure to suggest a short break if anyone seemed winded, which I appreciated. The last place she took us to was the 1000 torii gate shrine, which we arrived around 4PM (I'll explain why I included this later). We all walked up probably about 20% up the mountain, past most of the notable gates and the shrine that sells charms/personal sized gates. By this point, the tour guide mentioned that the rest of the mountain is pretty much just more stairs and gates and not much more to see. She asked if we wanted to keep going or if we had seen enough and wanted to turn back around. My sister asked to go a little farther, and the tour guide took us another 5 minutes before my sister and I agreed that we were good with turning back and ending our tour. While we were walking back to the car, I asked our tour guide how long it takes to get to the top and if any groups ever ask her to go all the way to the top with them. She replied that it takes about 2 hours round trip and that earlier this year she had gone to the top with 2 separate groups. I honestly feel like if my sister and I wanted to climb all the way to the top, our guide would have accompanied us, which I appreciate because she never mentioned anything about the time and how it would be at least 6PM if we did the whole mountain. (Side note: the guide told us that the shrine doesn't have a closing time and my sister and I could come back later in the evening if we really wanted to get to the summit. We did.)

Overall, I really enjoyed our trip to Japan and would like to thank Judy and her team once again for the wonderful time they planned for me and my sister. Besides the wonderful guides I mentioned above, the logistics behind the trip were equally well thought out. The hotels they picked for us were fantastic and the transportation between each city were seamless.

Thank you again Kimkim for an awesome trip!

Hotel Reviews
Hotel Keihan Tsukiji Ginza Grande
Tokyo

The hotel is very clean and provide complimentary toiletries at the front desk. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tokinoyu Setsugetsuka
Hakone-machi

The hotel is very clean and provide complimentary pajamas you can wear during your stay. They also give you the option to borrow yukatas (free of charge) if you want instead of using their pajamas. The staff were very friendly (although our server during dinner did seem very stressed). The highlight of this hotel/inn is that you can try out their onsen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Kyoto Sanjo
Kyoto

The hotel is very clean. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from. The location of the hotel is very good. Once you leave the main entrance, if you go one way, you're a minute walk from the main street with lots of different stores/restaurants to choose from. (There's also a great currency exchange place at the corner of the street for foreigners.) If you go the other way, you're 5 minutes walk away from the metro station. There's also a river you can walk alongside, giving you an alternate path if you don't want to have to walk next to noisy streets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

The monkeys were very cute. I can tell the staff there really care about the wellbeing of the monkeys because they make sure to sell only 1 bag of snacks to feed the monkeys per group (to ensure no overfeeding).

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour
Full Day Mt. Fuji and Lake Ashi Tour
Hakone

My sister and I were very lucky to be able to see the top of Mt Fuji. Our tour guide said normally (unless you go during the winter) the mountain is often hidden behind clouds/fog. Going to the top of Mt. Hakone using the cable car and getting to see the Hakone shrine at the summit of the mountain was very cool. Although it wasn't as flashy as some other shrines we saw later in the trip, it was the most memorable shrine for me since it was the first one on our trip/my first Shinto shrine I've been to. The lake tour was nice, but without our tour guide pointing out the historical checkpoint between Kyoto/Tokyo and explaining the significance of it, I would have probably missed it. Did enjoy sailing past the floating torii gate and seeing the many couples trying to take a picture (apparently if you take a picture with your partner at that gate it will bring good luck to your relationship).

Quality of Experience
Guides, Drivers and Staff
Transport
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto

Kinkakuji Temple is very pretty. Sad to hear that the original burned down due to arson. Fushimi Inari Taisha was good cardio.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Oct 23, 2026

Hi Jonathan,
Thank you so much for your thoughtful and detailed review! ā¤ļø It was truly a pleasure helping you and your sister plan your Japan adventure. I’m delighted to hear that you enjoyed the historical insights from your guide, the thoughtful care from your Kyoto guide, and the seamless arrangements throughout your journey. It means a lot to know that the hotels, transportation, and overall itinerary helped make your trip memorable. Thank you again for trusting me and my team with your travels. We hope to welcome you back to Japan someday for another wonderful adventure! 😊

Best,
Judy

We had a varied and busy 10 days. Our favor...
Japan | Sep 17 - Sep 27, 2026

Camille
Camille V.
Seattle, WA | Reviewed on Oct 22, 2026
We had a varied and busy 10 days. Our favorite hotel was the Ace hotel in Kyoto. We loved the Sumo wrestling academy, a highlight was dinner and spending the evening with the Maiko in Kyoto, and feeding the deer in Nara. I would recommend the ā€œHappy Cowā€ app to find vegetarian restaurants. We had good guides although I feel we scheduled too many excursions and had more time driving than ideal. One guide Yasuko Nagai was really a gem. She was so knowledgeable and flexible about our... Read more

We had a varied and busy 10 days. Our favorite hotel was the Ace hotel in Kyoto. We loved the Sumo wrestling academy, a highlight was dinner and spending the evening with the Maiko in Kyoto, and feeding the deer in Nara. I would recommend the ā€œHappy Cowā€ app to find vegetarian restaurants. We had good guides although I feel we scheduled too many excursions and had more time driving than ideal. One guide Yasuko Nagai was really a gem. She was so knowledgeable and flexible about our itinerary. I like the personalized approach that we get with KimKim. Thank you for your service Ada. The had a great trip.

Hotel Reviews
Gora Kansuiro
Hakone

It has a strong cigarette smell. Beautiful setting in the rain.

Location
Centara Grand Hotel Osaka
Osaka

Not an excellent breakfast.

Authenticity & Character
Breakfast was greasy and didn’t have enough fruit
Location
Staff
Cleanliness & Comfort
Hotel Ace Kyoto
kyoto

So fun, dog friendly and great Italian restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Oct 23, 2026
Hi Camille, Thank you so much for sharing these lovely highlights from your trip! I’m thrilled you loved the Ace Hotel Kyoto, the sumo academy, your special evening with the Maiko, and the deer in Nara. I’ll make a note about Yasuko — it’s wonderful to hear she was such a fantastic guide. I also really appreciate your honest feedback about having too many excursions and extra driving time and hotels, this will help me craft better-paced itineraries for future trips. And thanks for the tip... Read more

Hi Camille,

Thank you so much for sharing these lovely highlights from your trip! I’m thrilled you loved the Ace Hotel Kyoto, the sumo academy, your special evening with the Maiko, and the deer in Nara. I’ll make a note about Yasuko — it’s wonderful to hear she was such a fantastic guide.

I also really appreciate your honest feedback about having too many excursions and extra driving time and hotels, this will help me craft better-paced itineraries for future trips. And thanks for the tip on the Happy Cow app!

It was a pleasure working with you through KimKim. Hope you get lots of time to relax after your busy 10 days! Hope we can help you another adventure in the near future.

Take care and all best,
Ada

Thank you, Shona.
Japan | Sep 10 - Sep 20, 2026

A
Abhay R.
Walton on the Hill, Tadworth, UK | Reviewed on Oct 21, 2026
Thank you, Shona. Read more

Thank you, Shona.

Hotel Reviews
Dai-ichi Hotel Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiraume
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 23, 2026

Hi Abhay ,

Thank you so much for your recognition of our travel arrangements and your support for our work. I truly look forward to the opportunity to plan your next trip for you again in the near future.

All the best,
Shona

Our driver guide in Seoul, Taylor was very go...
South Korea | Oct 10 - Oct 19, 2026

J
Joel D.
Portland, OR | Reviewed on Oct 21, 2026
Our driver guide in Seoul, Taylor was very good and our driver guide in Busan/Gyeonju was great Read more

Our driver guide in Seoul, Taylor was very good and our driver guide in Busan/Gyeonju was great

Hotel Reviews
SIGNIEL BUSAN
Busan

Top shelf

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SIGNIEL SEOUL

Top shelf

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hwangnamgwan Hanok Guesthouse
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day with Gyeongju National Museum, Tumuli Park, Donggung Palace & Wolji Pond
Half Day with Gyeongju National Museum, Tumuli Park, Donggung Palace & Wolji Pond
Gyeongju
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Haedong Yonggungsa, Haewundae Beach and Traditional Market Tour
Full Day Haedong Yonggungsa, Haewundae Beach and Traditional Market Tour
Busan

Danny our driver and guide was the highlight

Quality of Experience
Guides, Drivers and Staff
Explore Seoul Highlights
Explore Seoul Highlights
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
a lot of traffic in Seoul......not something that could be improved
Personal Color Analysis experience in Seoul
Personal Color Analysis experience in Seoul
Seoul
Quality of Experience
Guides, Drivers and Staff
Half-Day Gyeongju Highlights: Bulguksa, Seokguram & Folk Craft Village
Half-Day Gyeongju Highlights: Bulguksa, Seokguram & Folk Craft Village
Gyeongju
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Korean DMZ Tour
Full Day Korean DMZ Tour
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Gamcheon Culture Village, Songdo Skywalk and Jagalchi Market
Full Day Gamcheon Culture Village, Songdo Skywalk and Jagalchi Market
Busan
Quality of Experience
Guides, Drivers and Staff
Same as before: Danny , our guide and driver was great
Transport
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Oct 22, 2026

Hi Joel,
Thank you so much for your kind feedback! I’m delighted to hear that Danny and Taylor made your trip to Korea both smooth and memorable. I’ll be sure to share your kind words with them—it means a lot to our team. And we hope to welcome you back to Korea someday!
Best,
Chrsitine

Our Family Trip to Japan — A Review of Kimkim...
Japan | Sep 17 - Sep 29, 2026

C
C. D.
Huntington Beach, CA | Reviewed on Oct 21, 2026
Shona did a wonderful job crafting a personalized itinerary for our family. She was patient through multiple revisions to ensure everything was just right, and the result was the trip of a lifetime, filled with memories we will cherish forever! Tokyo: We loved the Keio Plaza Hotel’s convenient location, helpful staff, and exceptional breakfast buffet. Highlights included the mesmerizing TeamLab Borderless, an outstanding hands-on sushi-making class led by Yummy and Rinako, and a full-day... Read more

Shona did a wonderful job crafting a personalized itinerary for our family. She was patient through multiple revisions to ensure everything was just right, and the result was the trip of a lifetime, filled with memories we will cherish forever!

Tokyo: We loved the Keio Plaza Hotel’s convenient location, helpful staff, and exceptional breakfast buffet. Highlights included the mesmerizing TeamLab Borderless, an outstanding hands-on sushi-making class led by Yummy and Rinako, and a full-day tour with Bea Hirata. Bea was professional, friendly, and attentive, seamlessly guiding us through Asakusa, Sensoji Temple, Tsukiji Market, Meiji Shrine, and Harajuku. Exploring Tsukiji with her was especially memorable, with incredible fresh food and local specialties.

Hakone: This was where Shona and her team truly demonstrated their value. With a typhoon approaching, they quickly adjusted our plans, ensuring Bea and our driver got us safely to Hakone before the storm. Although some activities were canceled, we enjoyed a longer, relaxing onsen experience at the spectacular Hakone Kowakien Ten-yu. The private in-room onsen, mountain views, and outstanding crab and wagyu beef shabu-shabu dinner made this a trip highlight. Without the team’s quick thinking, we might have missed Hakone altogether.

Kyoto and Nara: The Cross Kyoto Hotel was comfortable, well located, and offered an excellent breakfast. Our guide, Hideki (Hal) was good-natured and thorough. He showed us Kyoto’s highlights, including Arashiyama’s bamboo grove, Tenryuji Temple, and Nijo Castle. In Nara, our daughter loved the deer, and Todaiji Temple’s Great Buddha was among the most impressive sights of our trip. Fushimi Inari’s iconic torii gates were unforgettable. We also enjoyed a wonderful calligraphy class with Aya and a magical evening walking tour of Gion with Sophia, whose insights into geisha culture made the experience especially memorable.

Kanazawa and the Countryside: The Hyatt Centric Kanazawa was convenient, comfortable, and close to the station. Nozomi introduced us to a talented ceramic artist and guided us through the samurai and geisha districts, enthusiastically sharing her extensive knowledge of Japanese history. Our final excursion to the UNESCO-listed villages of Shirakawa-go and Gokayama with Ian was a wonderful way to experience Japan’s beautiful countryside. Ian was attentive, conscientious, and gave us a unique western perspective of life in Japan. He further enriched our cultural immersion by taking us to a well-preserved Gassho-zukuri house, where the owners brought history to life through storytelling and a traditional folk-art dance.

Seamless Logistics and Exceptional Support: Shona arranged excellent private transfers and Shinkansen tickets, making travel between destinations effortless. Our drivers were punctual, professional, and reliable, and the vehicles were immaculate. Shona’s team checked in daily, and our guides and drivers communicated clearly throughout the trip. Most importantly, when unexpected challenges arose, we knew we had knowledgeable, dependable support on the ground.

Overall, we cannot recommend Shona and Kimkim highly enough. From thoughtful planning to flawless execution, their expertise made our family’s Japan adventure truly exceptional. Japan is fascinating, and with the right team, it is an unforgettable destination. Good luck with your trip!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 23, 2026
Hi Carrie, Thank you so much for your incredibly kind and detailed review! It truly means the world to me to hear that your family's Japan adventure was the trip of a lifetime. I'm so grateful for your thoughtful words about the itinerary planning, the typhoon adjustments, and the seamless logistics—it was my absolute pleasure to craft this journey for you. Knowing that every detail, from the onsen in Hakone to the calligraphy class in Kyoto, contributed to such cherished memories is the... Read more

Hi Carrie,

Thank you so much for your incredibly kind and detailed review! It truly means the world to me to hear that your family's Japan adventure was the trip of a lifetime. I'm so grateful for your thoughtful words about the itinerary planning, the typhoon adjustments, and the seamless logistics—it was my absolute pleasure to craft this journey for you. Knowing that every detail, from the onsen in Hakone to the calligraphy class in Kyoto, contributed to such cherished memories is the greatest reward. Thank you for trusting me with your family's travels, and I wish you many more wonderful journeys ahead!

All the best,
Shona

We really enjoyed Uni, our guide for the food...
Japan | Oct 9 - Oct 16, 2026

C
Courtney R.
the Netherlands | Reviewed on Oct 19, 2026
We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where... Read more

We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where to meet our driver at the train station. He seemed to be rushed and dropped us off far from the doors of the airport. We would have liked more guidance on how much time to allot to each activity so that we wouldn't fall behind on our itinerary.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Oct 20, 2026
Hi Christen & Courtney, This is Cannon! Thank you so much for sharing your feedback. I'm really glad to hear that you enjoyed the food tour with Uni and had such a lovely stay at Ryokan Gyokutei. It's wonderful to know that the staff took such good care of you, even with the traffic delay. I also really appreciate your kind words about my support throughout the trip! 😊 I'm sorry, though, that some of the transportation arrangements, especially the airport transfer on your last day, caused... Read more

Hi Christen & Courtney,

This is Cannon! Thank you so much for sharing your feedback. I'm really glad to hear that you enjoyed the food tour with Uni and had such a lovely stay at Ryokan Gyokutei. It's wonderful to know that the staff took such good care of you, even with the traffic delay.

I also really appreciate your kind words about my support throughout the trip! 😊 I'm sorry, though, that some of the transportation arrangements, especially the airport transfer on your last day, caused confusion and stress. I can understand how frustrating that must have been, particularly at the end of your trip. Thank you for bringing this to my attention. Your feedback about driver communication and having clearer guidance on timing for each activity is also very helpful, and I'll keep it in mind to help make future trips smoother for our travelers.

It was a pleasure helping you plan your journey, and I hope you'll take home lots of wonderful memories from Japan. Thank you again for traveling with us!

Warm regards,
Cannon

Japan exceeds all expectationsThis was our first ā€œvacationā€ trip to Japan a...
Japan | Oct 1 - Oct 16, 2026

Robert
Robert H.
Los Angeles, CA | Reviewed on Oct 19, 2026
This was our first ā€œvacationā€ trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list. Read more

This was our first ā€œvacationā€ trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list.

Hotel Reviews
Asakusa Tobu Hotel

Great location to many sites, restaurants, and the subway

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

It appears to be a nice hotel. Unfortunately the arrival time ( 5 pm ) and an early morning departure time ( 7 am) didn’t allow us to enjoy the facility. I think the travel TO the hotel was way too long ( not the hotel’s fault but a travel planning fault )

Authenticity & Character
full traditional experience
Location
Train station error. The trip plan did not specify that the local station was 30 minutes from the station we needed to be at for our travel
Staff
Cleanliness & Comfort
Taoya Kisoji
Tsumago

Following the experience in Hakone, this hotel seems large and not comfortable.

Authenticity & Character
Felt like a Disney land hotel
Location
Probably our worst KimKim moment when after a tough hike we realized the hotel was 2 miles away from the end of the hike with no easy way to get to the hotel. We ended up with a taxi, but were very frustrated
Staff
Really didn’t see much of the staff. Cafeteria style dining was just too much
Cleanliness & Comfort
Kiso Mikawaya
Kiso-Fukushima

While the property doesn’t look very good, the river front option for the room and dining area was great

Authenticity & Character
Again the look of the hotel is not appealing to the eye
Location
convenient to the hike
Staff
Cleanliness & Comfort
BYAKU Narai
Narai

My wife and I are ā€œsplitā€ on this hotel. It’s nicely restored in a beautiful town along the trail. But the windowless room was a real problem for me.

Authenticity & Character
Beautiful restored property
Location
Right on the trail.
Staff
nice and helpful.
Cleanliness & Comfort
Window less room was a problem
Onyado Nono Matsumoto Natural Hot Spring

Nice blend of modern and traditional Japanese hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Kanazawa-Eki Nishiguchi
Kanazawa

Really liked this hotel - near good shopping and the train station

Authenticity & Character
Location
Walkable from the train station
Staff
Cleanliness & Comfort
Richmond Hotel Premier Kyoto Ekimae
Kyoto

Nice location near the train station, which is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Driver was on time. But the activities were boring. The restaurant recommended by the guide was very overpriced ( our most expensive meal on a 40 day trip )

Quality of Experience
Not much to see
Guides, Drivers and Staff
Again, I felt the driver was only focused on the dining experience. And we kindly paid for his lunch at an expensive tourist trap
Transport
He was on time,, and had a nice van
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Our guide, Ayumi, was excellent! She helped us navigate the practicalities of the Japanese train system and Tokyo subway (use of the Suica Card)…as well as provided an overall overview of Japanese history, culture and religion. In addition, she made wonderful recommendations for dining and activities for us for the remaining days in which we were on our own. Her English was also excellent. She refused accepting a tip from us saying it was not the Japanese custom.

Quality of Experience
Guides, Drivers and Staff
Transport
Good to experience subway in Tokyo. (Angel, you might disclose up front that Tokyo uses subway extensively …and that while crowding is common, the trains run on time AND are easy to navigate since they have English)
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

This was a highlight of our trip: it felt authentic and gracious, showcasing an important Japanese custom without cheapening the experience. This Tea Ceremony experience is a MUST!

Quality of Experience
5:00 PM time was perfect! Need to disclose that one should arrive at 30 minutes before to ensure enough time to change clothes and take pictures.
Guides, Drivers and Staff
Need to disclose that the location of the ceremony required a cab drive since it was somewhat removed from our hotel (though we walked back using Google Maps)
Kanazawa Full Day Walking Tour
Kanazawa Full Day Walking Tour
Kanazawa

Great mix of sites and places, Nice use of bus and taxi to help out

Quality of Experience
Guides, Drivers and Staff
Saya was very knowledgeable and we enjoyed spending the day with her.
Transport
Full Day  Gokayama and Shirakawago  Tour from Kanazawa
Full Day Gokayama and Shirakawago Tour from Kanazawa
Japan

There was still more to do in Kanazawa versus going by car to Gokayama. And both sites we visited seemed to be the same

Quality of Experience
Boring
Guides, Drivers and Staff
Driver was nice but seemed to be in a hurry
Transport
Didn’t like being in a taxi versus a car
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Yuki was an exceptional guide and with so much to see in Kyoto was able to give us a quality experience. Many sites in Kyoto were very crowded, however

Quality of Experience
good pace. Detailed explanations of Japanese culture
Guides, Drivers and Staff
Good use of public transporation
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

The second day in Kyoto was a good shift from the first. Nice to see the landscape around the city

Quality of Experience
Guides, Drivers and Staff
Transport
Half day with Osaka Castle
Half day with Osaka Castle
Japan

Our driver/guide was on time and very knowledgeable. He spoke very good English, too

Quality of Experience
Guides, Drivers and Staff
I appreciate that we made sure we were at the cruise port before departing
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 21, 2026

Hi Robert,
Thank you so much for sharing your honest and thoughtful feedback. The Nakasendo hike is a unique experience, though the accommodations along the trail can be relatively simple and modest.
I truly appreciate your valuable suggestions and will continue to learn and improve to provide an even better experience for future guests.
Best regards,
Angel