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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, the Philippines, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, China Travel Agents, Hong Kong Travel Agents

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Top itineraries and travel advice

Recent Trip Reviews for Odynovo Tours Co., Ltd

Amazing trip to China, highly recommend this trip/kimkim
China | Jun 8 - Jun 18, 2025

E
Emma W.
United Kingdom | Reviewed on Jul 01, 2025
From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned... Read more

From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned about any of the arrangements.

Hotels were great - all clean and in good locations.

One thing to note (as a UK visitor) that squat toilets are common there (most/many places also have western style toilets) and toilet paper is not (as a general rule) provided in public toilets - just one thing to be aware of

A fabulous trip to China - wouldn't hesitate to use kimkim again and have already recommended them to friends.

Hotel Reviews
Sunrise On The Bund

Loved this hotel. Great location for being able to walk down and along the Bund and the hotel itself was beautiful. Room was lovely with nice toiletries in the bathroom and a nice easy chair in the bedroom. We ate dinner in the restaurant on the ground floor and very much enjoyed what we had. The staff were pleasant and friendly. The spa was also very nice - had a massage which was most enjoyable and a nice swim in the pool. Would stay here again.

Authenticity & Character
Location
It was easy walking distance to water front
Staff
All friendly and helpful
Cleanliness & Comfort
Eastern House Boutique Hotel

Hotel was lovely, spotlessly clean, nice room, not the biggest room ever but more than adequate for our needs. Little or no English spoken by staff which did make things a little challenging sometimes but nothing that couldn't be overcome. We were not in the hotel for very long but we did like it. Breakfast was good.

Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing

The hotel was in a nice area and conveniently located to walk to eating places and shops. The reception area/foyer and bar/lounge area were very nice. The room we were in was clean and spacious but more than a little "tired" looking, particularly the bathroom/shower area which was very rusted and as a result didn't look especially clean. Staff were nice, limited English but able to communicate. Good range of options at breakfast. Beware of the bar closing earlier than stated hours, it notes being open until 11pm but when we asked for a drink one evening at 10.30pm were told the till was already closed so we couldn't get one. Overall a good experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

A fabulous day spent in Shanghai - view from Shanghai Tower was amazing, the Yu Garden was spectacular to see and the delicious dumpling lunch was also a highlight.

See the Terracotta Army
See the Terracotta Army
Xi'an

Loved seeing the Terracotta Army - the sheer scale was breathtaking. Would highly recommend.

Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

Our stand out highlight of the holiday - it was amazing to be standing on/walking on the Great Wall. I am glad we were there early in the day, as it gets very busy, very quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jul 04, 2025

Hi Emma,
Thank you for your recognition of my service and for choosing KimKim to customize this trip for you. I will definitely work even harder to provide quality service. I hope to see you again on your next trip.
Best
Lisa

2nd trip with KimKim, we will be back for round 3!
Japan | Jun 21 - Jun 28, 2025

Luke
Luke B.
Seattle, WA | Reviewed on Jul 01, 2025
Everything very helpful and always very responsive. This was our second time using KimKim (first time Iceland, this time Japan) and we will definitely do so again. We were a little spoiled with amazing deeply customized support for Iceland, but our Japan support was still excellent - highly recommend! Read more

Everything very helpful and always very responsive. This was our second time using KimKim (first time Iceland, this time Japan) and we will definitely do so again. We were a little spoiled with amazing deeply customized support for Iceland, but our Japan support was still excellent - highly recommend!

Hotel Reviews
Laforet Club Hakone Gora Yunosumika
Hakone

Great layout in family suite. The private in-suite onsen was fantastic for our small family!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Blossom Kyoto
Kyoto

Perfect for families

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Luke,
Thank you so much for your heartfelt feedback. We're truly grateful for the opportunity to help you create such a memorable journey. I hope your third trip on kimkim will be just as amazing!
And if you—or your friends and family—ever come back to Japan in the future, don’t forget, I’ll always be here for you!

Amazing service and experience
Japan | Jun 12 - Jun 22, 2025

Mike
Mike O.
United Kingdom | Reviewed on Jun 30, 2025
I’m now back in the UK following an amazing month with my high school best buddy Phil, who I’ve known 54 years (!) which took in various parts of the USA and an amazing 11 days in Japan, curated brilliantly for us by Olivia-san at Kimkim. I’ve travelled much of the world, but can safely say Japan is ranking in my top 3 experiences and it is in no small part to the assistance Olivia gave us in plotting the itinerary and then in being incredibly available, responsive and ever efficient in... Read more

I’m now back in the UK following an amazing month with my high school best buddy Phil, who I’ve known 54 years (!) which took in various parts of the USA and an amazing 11 days in Japan, curated brilliantly for us by Olivia-san at Kimkim.

I’ve travelled much of the world, but can safely say Japan is ranking in my top 3 experiences and it is in no small part to the assistance Olivia gave us in plotting the itinerary and then in being incredibly available, responsive and ever efficient in helping us make some minor adjustments as we went along.

Tokyo, Kyoto, Kanazawa and Osaka have given us some incredible experiences and memories plus a thousand photos.

The Japanese people we encountered on our travels were unfailingly polite, helpful and kind, and were happy to let us use our rudimentary Japanese to communicate with them!

In particular the guides Olivia arranged for us, Yumiko-san in Tokyo, Hector (Boza Helfers), a Peruvian national married to a Japanese lady and living 20 years in Japan and fluent in his native Spanish, English, Portuguese and of course Japanese, plus as he put it “street” French and Italian!, hosted us in Kyoto and Osaka, and Ai Kawachi, who toured Kanazawa with us with charm and incredible knowledge, and Tasei-san back in Tokyo again who took us on a brilliant food tour.

I’ve used agents previously in Africa, Australasia, and India, and they don’t match the service that Kimkim and Olivia-san offered us, so I would definitely return to them.

Arigato gozaimashita ありがと ございました Olivia-san

Mike

Hotel Review
Mitsui Garden Hotel Roppongi Tokyo Premier
Tokyo

Really lovely clean hotel, with friendly staff and well appointed rooms, great Japanese breakfasts. Felt a little businessy and corporate, so perhaps not the ideal holiday vibe and the desk staff level of English was competent rather than fluent - but million times better than my rudimentary Japanese!

Authenticity & Character
Felt a little business corporate, but a great hotel nonetheless
Location
A bit on the edge of the Roppongi district, but we weren’t keen on the Roppongi vibe overall.
Staff
Friendly, efficient, available. Only reason not five star is that spoken English was competent but not always fluent (I feel bad mentioning that!)
Cleanliness & Comfort
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jul 02, 2025
Hi Mike, Thank you so much for your wonderful message — I can’t tell you how much it means to me. I’m truly touched by your kind words, and I’m so happy to hear that your time in Japan was such a memorable and meaningful part of your travels. It was an absolute pleasure working with you and Phil — your spirit of adventure and enthusiasm made the planning process so enjoyable. I’m especially glad the guides made a lasting impression and that Japan has earned a place in your top 3 travel... Read more

Hi Mike,

Thank you so much for your wonderful message — I can’t tell you how much it means to me. I’m truly touched by your kind words, and I’m so happy to hear that your time in Japan was such a memorable and meaningful part of your travels.

It was an absolute pleasure working with you and Phil — your spirit of adventure and enthusiasm made the planning process so enjoyable. I’m especially glad the guides made a lasting impression and that Japan has earned a place in your top 3 travel experiences!

Wishing you both all the best back home in the UK — and I’ll be here anytime you’re ready to plan your next adventure.
Arigato gozaimashita, Mike-san 😊

Warmest regards,
Olivia

Angel was amazing with our Japan tour. We had...
Japan | Jun 7 - Jun 25, 2025

Heidyie Enith
Heidyie Enith F.
Flagami, FL | Reviewed on Jun 30, 2025
Angel was amazing with our Japan tour. We had an awesome trip! Read more

Angel was amazing with our Japan tour. We had an awesome trip!

Hotel Reviews
Gora Kansuiro
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperial Hotel
Tokyo

This place was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperial Hotel Osaka
Osaka

Is nice but not Tokyo nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carpets need to be changed
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Heidyie,
Thank you so much for sharing your kind feedback — I’m so happy to hear that you had such a wonderful trip. It was a pleasure to help plan it, and I'm sharing in your joy! I hope we'll have the chance to work together again in future adventures.
Best,
Angel

Warm regards,

Awesome trip to Japan
Japan | Jun 12 - Jun 22, 2025

Philip
Philip R.
Dallas, TX | Reviewed on Jun 29, 2025
I am extremely pleased with the trip to Japan which we booked through kimkim. The kimkim agent who worked with us from Japan is Olivia and she did an outstanding job for us. We gave a fairly vague request to start the planning - "10 days in Japan visiting 4 cities, utilizing private guides in each city". Olivia came up with an initial itinerary including time in Tokyo, Kyoto, Osaka and Kanazawa, with proposed hotels, walking tours, activities and train routes. The chat feature in kimkim works... Read more

I am extremely pleased with the trip to Japan which we booked through kimkim. The kimkim agent who worked with us from Japan is Olivia and she did an outstanding job for us. We gave a fairly vague request to start the planning - "10 days in Japan visiting 4 cities, utilizing private guides in each city". Olivia came up with an initial itinerary including time in Tokyo, Kyoto, Osaka and Kanazawa, with proposed hotels, walking tours, activities and train routes. The chat feature in kimkim works very well, especially given that we were 11 time zones away from our agent. Over the course of several weeks we made multiple change requests and each time, Olivia made adjustments to suit us until we were ready to finalize and book our trip.

When we arrived in Japan, everything ran like clockwork! The hotels were great, the trains ran on time and each of the tour guides and drivers assigned to us by Olivia were excellent. The kimkim chat feature kept us in touch with Olivia throughout the trip, which was helpful on almost a daily basis - for instance each time we wanted the Japanese version of a hotel address to show a taxi driver. Also mid trip we decided we wanted to visit a different neighborhood in Tokyo for our last two nights and Olivia took care of that too on the same day we requested it.

I will definitely book with kimkim again.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jun 30, 2025

Hi Philip,

Thank you so much for your kind words — I’m truly grateful and so happy to hear that you enjoyed your trip to Japan! It was a pleasure working with you and planning everything together.

I’m so glad everything went smoothly, and I appreciate the trust you placed in me. I’ll be looking forward to helping you with your next adventure anytime!

Warm regards,
Olivia

10/10 Trip to Japan with KimKim!
Japan | Jun 9 - Jun 23, 2025

Mallory
Mallory A.
New Orleans, LA | Reviewed on Jun 26, 2025
This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the... Read more

This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the guides chosen were highly experienced and made our trip better. Shona was attentive throughout the planning process, incredibly helpful during the trip, and even provided daily previews to keep us excited and informed. It was seamless, memorable, and exactly what we had hoped for. We can’t recommend KimKim—and especially Shona—highly enough!

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Osaka Premier
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Our favorite! Everything is a 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

Authentic Japanese Experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza Premier
Tokyo

Great location, nice rooms, good breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Osaka

We were hoping for a sake tasting at the end of museum and to learn more about different types of sake. It was just a small taste of 2.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Enjoy a Full Day Tour in Nara
Enjoy a Full Day Tour in Nara
Nara
Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Could have been a little shorter. Train ride was fun, but it took a while after a long day.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Must do! So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Tokyo

Sounds like it’s seldom Fuji can be seen, so I’m not sure it should be a must-do.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Mallory,

Reading your kind words just made my day—truly! ☺️ I'm absolutely delighted that your second adventure with KimKim lived up to every expectation.
It warms my heart to hear how much you enjoyed the guides, hotels, and daily previews!I’ll be sure to share your praise with our guides and the entire team,looking forward to our paths crossing again in the near future!

All the best,
Shona

Incredible service
Japan | May 28 - Jun 23, 2025

Shauna Gaye
Shauna Gaye H.
Flagami, FL | Reviewed on Jun 24, 2025
I can’t thank Sandy enough for the incredible support she provided in planning my recent Asia trip. From start to finish, she was patient, attentive, and incredibly thoughtful. Every detail was carefully considered—from hotel bookings to excursions—and she made the entire process feel effortless. What stood out most was how proactive and compassionate Sandy was, especially in arranging airport wheelchair assistance at every stop. It made such a difference in my travel experience, and I... Read more

I can’t thank Sandy enough for the incredible support she provided in planning my recent Asia trip. From start to finish, she was patient, attentive, and incredibly thoughtful. Every detail was carefully considered—from hotel bookings to excursions—and she made the entire process feel effortless.

What stood out most was how proactive and compassionate Sandy was, especially in arranging airport wheelchair assistance at every stop. It made such a difference in my travel experience, and I truly felt cared for throughout the journey.

She stayed in touch the whole time, making sure everything went smoothly, and was always just a message away when I needed something. If you're looking for someone who genuinely goes above and beyond, Sandy is the one. Five stars all the way!

Hotel Reviews
Intercontinental Landmark 72 in Hanoi

My stay at the InterContinental Hanoi was truly exceptional—by far one of the best hotel experiences I’ve ever had. From the moment I arrived, the staff were incredibly kind, welcoming, and attentive to every detail. The service was seamless, the atmosphere peaceful and elegant, and the hospitality unmatched. Every team member I encountered went out of their way to make me feel comfortable and cared for. I highly recommend this hotel to anyone visiting Hanoi. Five stars without hesitation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Inside House
Chiang Mai

The Inside House is an absolute gem—a true boutique hotel experience that exceeded all expectations. From the moment I arrived, I was struck by the beautiful design, peaceful atmosphere, and warm hospitality. The staff were incredibly attentive, thoughtful, and detail-oriented. Every interaction felt genuine, and they went above and beyond to ensure a comfortable and personalized stay. The food was another standout—absolutely amazing. Every meal was beautifully prepared, delicious, and reflective of the hotel’s refined taste and care for quality. If you’re looking for a place that blends charm, luxury, and heartfelt service, The Inside House is it. Five stars without hesitation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moire Hoi An, Vignette Collection

I had a wonderful stay at Moire Ann Hotel! The location is perfect—convenient, central, and ideal for exploring the area. The breakfast was a real highlight: fresh, delicious, and with a great variety each morning. The hotel itself is clean, comfortable, and well-designed, with a warm and welcoming atmosphere. The staff were also very friendly and helpful, making the whole experience even better. Highly recommend for anyone visiting the area. Five stars!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Premium Cruise

Our experience on the Orchid Premium Cruise was unforgettable. Although we were the only guests on board, the staff went above and beyond to make us feel completely cared for and comfortable—it felt like a private, luxury getaway. Every team member was incredibly thoughtful, attentive, and professional. From the beautifully prepared meals to the personalized service, everything was done with genuine warmth and attention to detail. The boat itself was elegant and well-maintained, with stunning views throughout the journey. It was peaceful, intimate, and truly special. A huge thank you to the amazing crew for making it such a memorable experience. Five stars all the way!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Avani+ Riverside Bangkok Hotel
Bangkok

Avani Bangkok was a fantastic stay—stylish, comfortable, and full of great vibes. The rooftop pool was a highlight, offering incredible views of the city and the perfect spot to relax after a day out. The cocktails were top-notch—creative, refreshing, and expertly made. The bar and lounge areas had a great atmosphere, and the staff were friendly, attentive, and welcoming throughout our stay. Highly recommend for anyone looking for a modern hotel with great amenities and an upbeat, yet relaxing vibe. Five stars!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 25, 2025
Dear Kerry, Thank you so much for your wonderful feedback! I'm truly delighted to hear that you had such a positive experience during your Asia trip. It was my pleasure to assist you and ensure that every detail was taken care of. I'm especially glad that the airport wheelchair assistance made your journey more comfortable. Your satisfaction is my top priority, and I'm thrilled that I could help make your travels effortless. If you have any future travel plans or need assistance again,... Read more

Dear Kerry,

Thank you so much for your wonderful feedback! I'm truly delighted to hear that you had such a positive experience during your Asia trip. It was my pleasure to assist you and ensure that every detail was taken care of.

I'm especially glad that the airport wheelchair assistance made your journey more comfortable. Your satisfaction is my top priority, and I'm thrilled that I could help make your travels effortless.

If you have any future travel plans or need assistance again, please don't hesitate to reach out. I’d love to help you create more amazing memories!

Best wishes,

Sandy

Wonderful Trip to Japan 2025
Japan | Jun 14 - Jun 21, 2025

S
Susan M.
Harrisburg, IL | Reviewed on Jun 23, 2025
Shona, our KimKim travel specialist, provided excellent assistance in planning our vacation to Japan. She was very responsive and worked tirelessly on our behalf. We were especially impressed with the quality of private guides that she connected us with during our trip. We appreciate that using KimKim allows us to balance planned tours and activities that we would have never found on our own with time for self touring. In this manner we were able to plan a personalized trip, selecting an... Read more

Shona, our KimKim travel specialist, provided excellent assistance in planning our vacation to Japan. She was very responsive and worked tirelessly on our behalf. We were especially impressed with the quality of private guides that she connected us with during our trip. We appreciate that using KimKim allows us to balance planned tours and activities that we would have never found on our own with time for self touring. In this manner we were able to plan a personalized trip, selecting an itinerary that met our interests and at our price point. KimKim may be more expensive that full self planning, but the quality of planning, care and intrinsic knowledge provided by the local KimKim agent is more that worth the money. We had a small issue arise and the KimKim team was on it immediately.
In particular, we enjoyed a sushi class and private guides who wear willing to be flexible and tailor our tour days to better meet our needs. On one particular day we only hired a "driver" - that driver, Kendo, ended up being so much more - he spoke English very well and acted more of a guide than a driver. We visited Mt. Fuji, toured Tokyo, Kyoto, Nara and Osaka. Our itinerary included a whiskey distillery, day tours to natural and historic sites, a food tour, a tea ceremony and a sushi class. We also really shopped the vintage stores in Osaka and the fish market in Tokyo. Our guides took us to lunches at local restaurants we, again, would never have found on our own. This allowed us to try local food specialties at very low prices compared to restaurants in touristy areas. We did enjoy the whiskey tour and tasting however, the tour was in Japanese with only minor English translations available - we still enjoyed the tour but I would consider skipping it if you don't have a full English language tour.
Shona selected hotels that were in perfect locactions and that included breakfast in the rate. Our Osaka hotel had a wonderful sky spa. In all I would highly recommend Shona and the KimKim team if you are traveling to Japan.

Hotel Reviews
Candeo Hotels Osaka Shinsaibashi
Osaka

Great location, wonderful breakfast. Loved the SkySpa! PJs were awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location and the best breakfast of all the hotels on the trip. Located in Shinjuku center, easy walking to shopping, restaurants, and a whole manner of tourist sites. About a 8-10 minute walk to the subway. Welcome drink and very helpful staff. We had to leave before the breakfast on the last day and the hotel provided a wonderful boxed breakfast. Very clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great in room amenities.
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jun 24, 2025

Hi Susan,

Thank you so much for taking the time to write such a thoughtful and generous review. It truly means a lot to me, and I’m so happy to hear that you enjoyed your trip and the experiences we planned together.

It was a pleasure working with you, and I’m grateful for the trust you placed in me throughout the process. Hope we’ll have the chance to plan another adventure in the future!

Warmly,
Shona

Explore Japan's Cities - 5 Days
Japan | Jun 9 - Jun 18, 2025

K
Karin S.
Los Angeles, CA | Reviewed on Jun 20, 2025
Olivia was very attentive with my planning needs. Both guides were knowledgeable and helpful .
Beautiful tour!
Read more

Olivia was very attentive with my planning needs. Both guides were knowledgeable and helpful .
Beautiful tour!

Activity Review
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

This was a lot to do in one day. We learned so much about the history and areas. The mobility issues for one of our members did not seemed to be considered in planning and made it difficult to keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jun 23, 2025
Thank you so much for your kind words and for taking the time to share your experience. I’m really glad to hear that you enjoyed the tour overall and found the guides knowledgeable and helpful—that means a lot to us!
I also truly appreciate your honest feedback regarding the full-day Tokyo tour. I'm sorry to hear that the mobility needs of your group weren’t fully considered in the planning. That’s certainly something we take seriously, and I apologize for any inconvenience this may have...
Read more

Thank you so much for your kind words and for taking the time to share your experience. I’m really glad to hear that you enjoyed the tour overall and found the guides knowledgeable and helpful—that means a lot to us!
I also truly appreciate your honest feedback regarding the full-day Tokyo tour. I'm sorry to hear that the mobility needs of your group weren’t fully considered in the planning. That’s certainly something we take seriously, and I apologize for any inconvenience this may have caused. I’ll make sure to be more mindful of such needs in future arrangements and will also share this with our local team so we can improve.
If you plan to travel again, I’d love to work with you and ensure every detail is tailored perfectly to your group’s comfort.

Wishing you all the best and looking forward to helping you again in the future!

We had a wonderful 2 weeks in Japan. Shona was excellent! We could call her at any time and she was always very helpful. Local guides and drivers were all very helpful and considerate as well.
Japan | Jun 1 - Jun 13, 2025

Irfan
Irfan L.
Houston, TX | Reviewed on Jun 20, 2025

We had a wonderful 2 weeks in Japan. Shona was excellent! We could call her at any time and she was always very helpful. Local guides and drivers were all very helpful and considerate as well.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jun 21, 2025

Hi Irfan,
Thank you for your review and you are the nice and kindly guests
Thank you for chose us and KimKim to arrange your family trip , really want to see your next time.
Best
Shona