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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, the Philippines, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, Cambodia Travel Agents, China Travel Agents

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Top itineraries and travel advice

Recent Trip Reviews for Odynovo Tours Co., Ltd

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

We are just back from our wonderful trip to S...
South Korea | Jun 2 - Jun 9, 2024

Lina
Lina S.
Spain | Reviewed on Jun 14, 2024
We are just back from our wonderful trip to South Korea. We were really happy to have you as our trip organizer. From the very first contact till the end of the trip everything was smooth and easy. Our local specialist was amazing, supervising taking care of us during all our trip. All the drivers and guides, all our tours were according the plan. High level of service! Thank you and we are going to be back for having our next adventure together with you :) Read more

We are just back from our wonderful trip to South Korea. We were really happy to have you as our trip organizer. From the very first contact till the end of the trip everything was smooth and easy. Our local specialist was amazing, supervising taking care of us during all our trip. All the drivers and guides, all our tours were according the plan. High level of service! Thank you and we are going to be back for having our next adventure together with you :)

Hotel Review
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

Very good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jun 17, 2024

Dear Lina,

Hope you are doing fantastic and thank you so much for your kind words.

We're thrilled to know that you had a wonderful trip to South Korea and that everything went smoothly from start to finish. It was a great pleasure organizing your trip and ensuring you had a great experience with our drivers, and guides. We look forward to welcoming you back for your next adventure.

Best regards from South Korea,
Jessica

From the moment I decided to use Kimkim for a...
South Korea | May 25 - Jun 6, 2024

B.
B. W.
Denver, CO | Reviewed on Jun 08, 2024
From the moment I decided to use Kimkim for a trip to South Korea for myself and a son who graduated, it was the best decision made! Jessica Wang worked with me over the many months before our travel date. She provided recommendations and insights on hotels and cultural experiences, while kindly changing the itinerary based on additional requests we had. It was a seamless experience from the planning stages to our time in Korea. There was even a room issue with our hotel on Jeju... Read more

From the moment I decided to use Kimkim for a trip to South Korea for myself and a son who graduated, it was the best decision made!

Jessica Wang worked with me over the many months before our travel date. She provided recommendations and insights on hotels and cultural experiences, while kindly changing the itinerary based on additional requests we had.

It was a seamless experience from the planning stages to our time in Korea. There was even a room issue with our hotel on Jeju Island and she reached out to hotel staff and got us upgraded to a better room.

What I loved about Jessica while we were in Korea, were her daily check-ins and reminders. She worked hard and professionally to make sure our experience and trip was exceptional—and it truly was! I'll actually miss our communications.

I'd like to mention our private tour guide Mr. Micky Park, when we were in Seoul. He was funny, informative, patient, on time, and surprised us with our lunch menu both days we were with him. He also got us to our destinations safely and he takes the best pictures ever! I highly recommend visiting the Demilitarized Zone in South Korea.

A shout out to Kayla Kim for our group tour to Gyeongiu Palaces during our time in Busan. She had high energy and wonderful suggestions for lunch and souvenir shopping. She took photos of our entire group and individually. I was amazed at how well she managed a group of 39 people.

Lastly, our small group tour guide Henry, in Jeju. This was a special moment of our trip because we were his only clients on the 2nd day with him. He tailored the trip per my request, to see some sites from a Kdrama that was filmed on Jeju Island. To his and our surprise, he discovered new areas he hadn't been to on the Island and loved it. They weren't huge touristy areas, so it was more peaceful and seemingly breathtaking. He also met a local Jeju native, who mentioned eating at a local village restaurant that ended up being fabulous. Henry said the cooking was authentic and reminded him of his mother's cooking. We got to know Henry and his life's journeys and share a special bond we'll never forget.

All three tour guides checked in with us a day or two before our tours with the pickup location and drop-off along with the itinerary.

South Korea is a wonderful country to visit from tasty cuisine, technology, hospitality and cultural experiences. We knew basic phrases in Korean and got around just fine since there is signage in English in most the big cities. Many Koreans speak English (although they don't want to admit it). Both my son and I loved it there so much we could live there.

I will definitely use Kimkim for another trip in three years to Japan. It was worth every penny spent. Hopefully, Jessica Wang will still be there!

Hotel Reviews
Paradise Hotel Busan
Busan

Location, location, location! I really feel this was the best located hotel in Busan. It is right on the beach in Haeundae. It's a little pricy, but worth every penny spent! The staff is so kind and they really want to make sure you have a wonderful stay. We especially loved the bell boys. I left my phone in a lobby bathroom and realized it 40 mins later, so I ran back to the hotel and there was a staff member in the lobby waiting with my phone! I thank the guest who kindly turned it into the front desk.

Authenticity & Character
A bit dated but the location and comfort made up for that.
Location
Staff
Cleanliness & Comfort
The beds were comfortable and we had a private balcony.
Lotte City Hotel Jeju
Jeju

The hotel could benefit from updating their rooms. The first night we were there, we were placed on the 8th floor. There was a stong mildew smell and the insulation isn't the best, so you can easily hear your neighbors. We reached out to Jessica and she contacted the hotel staff. They kindly upgraded us to a 17th floor room that was slightly larger, cleaner and odor free. We were extremely grateful! If you stay at this hotel, it appears the higher floors are cleaner and better maintained. We also had a window we could crank open for ventilation.

Authenticity & Character
Location
It's located centrally in Jeju city, but not accessible to sites outside the city, so you will need to plan in advance for taking a bus, taxi, or tour.
Staff
Cleanliness & Comfort
The pillows are uncomfortable and way to mushy. You might want to consider bringing your own or buying one when your there. The hotel has a beautiful rooftop garden and seating area. The pool is not included in the reservation. You will need to purchase a daily pass of you want to use it, which is 12,000 KRW each day.
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

This was a budget friendly 4-star hotel but surprisingly nice! The location was central and close to the subway stations, which we used to get around. The staff were warm, inviting and professional. From the time we checked in, the front desk staff, house cleaning and restaurant staff maintained a welcoming and friendly attitude. I highly recommend this hotel.

Authenticity & Character
Modern amenities
Location
Quiet (good insulation) close to subway, shopping, and centrally located in Seoul.
Staff
Cleanliness & Comfort
They have 6 different types of pillows to chose from at check-in.
Activity Reviews
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

The palace is majestic and we learned there is centuries of drama around it. Our tour guide told us some funny stories. Side note: If you get there at the right time, there is a changing of the guard ceremony.

Quality of Experience
Would recommend moving through the palace quickly and heading to the gardens if your short on time or have an itinerary.
Guides, Drivers and Staff
Mr. Park is the best! He also has funny stories and takes wonderful pictures.
Transport
 Korean DMZ Tour
Korean DMZ Tour
Seoul

Everyone should add this to their itinerary when visiting Seoul. It is unforgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Gyeongju The Old Capital of Korea One Day Tour
Gyeongju The Old Capital of Korea One Day Tour
Busan

Although it was a large group tour, the tour guides managed it well. It starts and ends later, but there is a surprise in the evening that is worth the later hours! Believe me.

Quality of Experience
Guides, Drivers and Staff
Transport
Large tour bus.
Jeju Island UNESCO Day Tour (East Course)
Jeju Island UNESCO Day Tour (East Course)
Jeju Island

This was our favorite day on Jeju Island. We were the only tourists booked this day for the small group tour, so our guide, Henry, was able to tailor the experience (per my request) to visit sites from a Kdrama that was filmed in Jeju. Seongsan Ilchulbong Peak was a nice hike and vantage point of Jeju. If your lucky, you might see Hayneos (women see divers), which we did this day. Loved the foot bath at the end of our day. Henry made this day a truly unforgettable experience. Even he, loved it because it wasn't his usual itinerary.

Quality of Experience
Food
We got to experience authentic Jeju cuisine at a local village. So amazing!
Guides, Drivers and Staff
Henry is the best! He is authentic, so cool and chill.
Transport
Jeju Island UNESCO Day Tour (South Course)
Jeju Island UNESCO Day Tour (South Course)
Jeju Island

Small group tour day. We loved climbing the stairs up Eoseungsaengak Trail, visiting a Buddhist temple, seeing water falls, then ending the day at a green tea farm. We packed a lot in this day, but it was worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Henry is very warm, kind and patient.
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jun 09, 2024
Hi Briana, Hope you have a great weekend and thanks a lot for your detailed account of your experience with us to South Korea which it is truly inspiring. According to the exceptional service provided by Mr. Micky Park, Kayla Kim, and Henry, it's evident that every aspect of your journey was carefully crafted to ensure an unforgettable adventure. It's heartwarming to hear about the personal touches, like Henry's tailored tour based on your interests. Your enthusiasm for South Korea's... Read more

Hi Briana,

Hope you have a great weekend and thanks a lot for your detailed account of your experience with us to South Korea which it is truly inspiring. According to the exceptional service provided by Mr. Micky Park, Kayla Kim, and Henry, it's evident that every aspect of your journey was carefully crafted to ensure an unforgettable adventure. It's heartwarming to hear about the personal touches, like Henry's tailored tour based on your interests. Your enthusiasm for South Korea's cuisine, technology, hospitality, and cultural experiences is contagious, and it's clear that you and your son had an amazing time. I'm thrilled to hear that you're already planning your next trip with Kimkim, this time to Japan. It is my great pleasure to be here to assist you.

Thank you for sharing your hotel experiences and Your insights will undoubtedly help future guests in making informed decisions.You are so considerate and kind.

Warmest regards from South Korea,
Jessica

We used Fei to plan half of our trip - Kyoto,...
Japan | May 16 - May 30, 2024

Lori
Lori B.
Seattle, WA | Reviewed on Jun 06, 2024
We used Fei to plan half of our trip - Kyoto, Kumano Kodo, and last day in Tokyo. The hotel in Kyoto was near the train stations which was fine but it would have been nice to be nearer to the historical areas such as Gion. The first day with the tour guide was good, difficult to get around all the school travelers. The second day, our agenda said we need to arrange our own transportation to the calligraphy class, tea ceremony, and cooking class and as we were making arrangement we got... Read more

We used Fei to plan half of our trip - Kyoto, Kumano Kodo, and last day in Tokyo. The hotel in Kyoto was near the train stations which was fine but it would have been nice to be nearer to the historical areas such as Gion. The first day with the tour guide was good, difficult to get around all the school travelers. The second day, our agenda said we need to arrange our own transportation to the calligraphy class, tea ceremony, and cooking class and as we were making arrangement we got notification that a driver was coming; it would have been nice to know this in advance before we spent time making arrangements. There was confusion when we arrived at the tea ceremony that we only had reservations for kimono rentals and not the tea ceremony. Not sure what happened and we tried to get a hold of Fei but only had chat as an option.

The Kumano Kudo schedule was not update with the arrangements made by the Kumano Kudo agency - when we arrived in Tanabe the agency was expecting us at 12:00 and we didn’t arrive till 4:00. This caused problems for the people who were picking us up and for the dinner. Also, by coming in late we didn’t get to hike that day. Returning from the Kumano Kudo trip, our train from Tanabe to Osaka and Osaka to Tokyo had 2.5 hours layovers - not enough time to do anything and we were able to catch an earlier train from Tanabe to Osaka but we didn’t have the information to change the Shinkansen tickets - we contacted Fei via chat (again, didn’t have any other means of communication) but didn’t hear back from her. We therefore had a long travel day and limited time in Tokyo to get dinner.

Our last day, we were supposed to go to the Ghibli Museum and when we arrived our tickets were scrutinized. We weren’t sure if we would be let in as the staff felt our tickets were forgeries. We again tried to contact Fei and the staff were asking for the contact person who booked our tickets and we had no information to provide them. After about 20 minutes, they allowed us to go in but they said they would be contacting you for the future.

Overall, we had a great trip but wish we had better communication with Fei or someone else that we could have requested immediate feedback.

Hotel Reviews
Kiyohime
Tanabe

They picked us up at the bus stop and took us to the house. They made amazing food, both dinner, breakfast, and bento box lunch!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was nice to have a traditional sleeping space.
Minshuku Chikatsuyu
Tanabe

Beautiful location by the river.

Authenticity & Character
Traditional sleeping mats
Location
Loved that it had an onsen after hiking.
Staff
Very helpful and had great food
Cleanliness & Comfort
Glad they had a washer and dryer as we were soaked by the rain.
Kawayu Midoriya

It was a nice location but with the rain the outside onsen flooded. The bathroom was rather dated.

Authenticity & Character
Bathroom was dated and there weren’t many amenities that a fee wasn’t charged.
Location
near the river and a bus stop
Staff
Cleanliness & Comfort
Shibuya Excel Hotel Tokyu
Tokyo

Very difficult to find using Google maps.

Authenticity & Character
Nothing traditional.
Location
Large hotel with a good view of Shibuya Crossing.
Staff
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA

Near the train station with good breakfast.

Authenticity & Character
Location
Good to be near the train station but nothing unique.
Staff
The staff weren’t very helpful when we asked if they could make a dinner reservation for us.
Cleanliness & Comfort
Typical large hotel
Activity Reviews
Half Day Arashiyama Cycling Experience
Half Day Arashiyama Cycling Experience
Kyoto

It was pretty crowded dodging visitors but we could get to locations quicker.

Quality of Experience
Guides, Drivers and Staff
Had a guide and driver
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Loved seeing the shrines and temples but very crowded.

Quality of Experience
Guides, Drivers and Staff
Great guide and driver
Transport
 Calligraphy Class
Calligraphy Class
Kyoto

We only had an hour and wish we had had more time.it seemed rushed.

Quality of Experience
Guides, Drivers and Staff
No guide but a driver picked us up and dropped us off.
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

There was confusion with our reservation but we they made sure we had the experience.

Quality of Experience
Liked understanding the process and the history.
Guides, Drivers and Staff
Just a driver
Transport
Kyoto Cooking Class
Kyoto Cooking Class
Kyoto

Loved the class and the instructions. They were able to modify the recipe/ingredients for my husband to have a gluten free option.

Quality of Experience
Guides, Drivers and Staff
No guide
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jun 10, 2024

Dear Lori,

Greetings from Fei.Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience you experienced during your trip. It's important to us that your travel arrangements meet your expectations and we'll work to improve communication and coordination in the future. Your insights help us enhance our services for future travelers.

Wish you and your family happy life all the time.

Best regards from Asia,
Fei

Tohoku off the beaten track and Tokyo adventure
Japan | May 15 - May 28, 2024

laurie
laurie w.
Westfield, NJ | Reviewed on Jun 03, 2024
I cannot say enough about the level of service, patience, detail and organization that Sandy, our contact at KimKim and Odynovo, provided. I changed my mind and plans so many times in the planning process and she always responded with cheer and a desire to help me achieve our goals. We had an extremely seamless vacation experience in Japan, and I credit this to her and her team's incredible organizational skills. We never had an issue checking into a hotel, meeting a guide, with a reservation... Read more

I cannot say enough about the level of service, patience, detail and organization that Sandy, our contact at KimKim and Odynovo, provided. I changed my mind and plans so many times in the planning process and she always responded with cheer and a desire to help me achieve our goals. We had an extremely seamless vacation experience in Japan, and I credit this to her and her team's incredible organizational skills. We never had an issue checking into a hotel, meeting a guide, with a reservation or anything. I didn't realize until we got there how much arranging they had done in terms of reserving a time for us to canoe; meet our guides; planning out trains; etc. Sandy checked in on us many times during our stay in Japan and always wanted to make sure we were having the best experience. I am so pleased we worked with them. Some of our desires may have been difficult to achieve since we were travelling in a less touristed region but they made it happen. There are too many great details of our trip to list all, but I will add some highlights and then a few things that we (or mostly I) would do slightly differently next time. I do want to go back soon and I would definitely use KimKim and Odynovo again.
Highlights- our guides Kohmin, Tomoko and Chie were all so interesting and knowledgeable, and gave us so much insight into local culture and history. Chie in particular is a riot and very personable. We really enjoyed the tuna auction and fish market in Shiogama; those were very different and uncrowded experiences I can't imagine that most tourists get to experience. Matsushima was beautiful and we loved going to the little tea house with Kohmin and Tomoko. With Chie, we explored Yamadera, which is a beautiful mountaintop shrine where we climbed up for gorgeous views and we had a fun local lunch with her and took local trains. One of our most memorable stays that Odynovo booked for us was in the ryokan in Tendo; what a beautiful, soothing and fancy cultural experience with gorgeously served meals I will never forget. I would have liked a little more time in this area. Kakunodate was also very memorable; we loved the samurai district tours with Koh and he also took us to a nearby waterfall. We went back ourselves the next day before leaving for Tokyo and were going to go on a hike up the hill for a view of the town but there were bears in the area! Instead we walked around this lovely town more, had coffee in a little and interesting local place and lunch in the hotel. It would be amazing at cherry blossom time, I'm sure and is quite famous for that. I had found a farm stay called Midori No Kaze but couldn't get in touch with them; Sandy did and booked that for us. It isn't for everyone - very rustic and basic, just 2 roooms in a couple's house, but we really enjoyed being outside the town and walking around their rice fields. They are incredibly hospitable. From the reviews online I had thought we could participate in some farm activities; though that didn't happen, we still had a great time just staying over there. Kazuko, the owner, is Internet savvy and books guests from all over who want something a little different. We really liked her and she even was happy to speak very simple slow Japanese with me so that I could practice! Our other favorite activity which Odynovo booked for us was canoeing in a group in the submerged forest in Lake Ishikawa, an opportunity that only comes along a couple of months a year in the spring when the snows from Mt. Ide melt. A very unique opportunity and fun to be the only foreigners in the group at a beautiful spot. The guides always called ahead to let various activities and hotels know we were coming and make us feel welcome.
The only things I would have done differently are more my responsibility. For example, I would have liked more time to just wander by ourselves through some of the towns. Ginbekei Gorge was a disappointment and I should have read more about it before hand- I was mixing it up in my head with another gorge in the area. At Ginbekei, I thought we could hike and walk around a lot but there are no trails. The "flying dango" were fun to see but I could have skipped this place altogether if I had known more about it, and would have preferred doing something else outdoors in a more expansive natural area. I think that KimKim may want to let people know if a particular activity is not necessarily the best use of their time, but of course again this is something that I should have been aware of myself. The only other thing I would have done differently is upgrade my hotel in Tokyo to one with a slightly bigger room since we were there 5 days. The Knot staff is absolutely lovely, and breakfasts were delicious, and it is opposite a really nice park, so it was fine. The staff also helped me arrange a reservation at a local jazz club one night. However, while Japanese hotel rooms can be small, I know, the KNot's are REALLY small with no place to put our clothes during a longer stay. Also, had I researched it a bit more, while it is good to be near the station, but Shinjuku is really crowded and huge and a little exhausting, so next time I would maybe stay in a slightly quieter area such as Asakusa, or rent an Air BnB if I'm going to be somewhere for more than a few nights.
In Tokyo, Odynovo arranged a fabulous tea ceremony demonstration for us with Mariko, and we were the only people besides one other Japanese woman and we had the BEST time. Thank you! So interesting to learn about. It is right next to the Kabuki Theater so we bought tickets to a performance there ourselves. On our own, we took the bus to Lake Kawaguchi one day to see views of Mt. Fuji and walk around, and that was also a great experience and awe-inspiring. W

I'd also like to be able to speak on the phone with the agency more at the beginning of the planning stage next time although email/ KimKim platforms works very well. Sandy is incredibly responsive, knowledgeable and diplomatic and I really credit her with making our trip such an easy and memorable one!!! She is amazing.

Hotel Reviews
Hotel Metropolitan Sendai East
Sendai

Great location, nice staff, amazing breakfast selections (Japanese and western). We enjoyed being above the lively and convenient station in Sendai. The room was very tiny, which is not unusual for hotels in Japanese cities though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsunagi Onsen Hotel Shion

We really enjoyed it but it's a little different. Feels kind of like a Japanese version of a Catskills hotel. There is a large banquet room for meals (food is great!). People go around the whole hotel in their yukatas. Mostly older people or families with young children. We were the only foreigners at the time which was enjoyable for us! Staff is very nice. There are some stores in the lobby and there was a dance show after dinner that we enjoyed. Beautiful view of the lake. We loved the futons and our tatami room which was really comfortable.

Authenticity & Character
Location
Very pretty view of the lake. Hotel is outside Morioka. We didn't find Morioka all that interesting since it is after cherry blossom season.
Staff
Cleanliness & Comfort
Activity Reviews
Tuna Auction & Fish Market Breakfast in Shiogama
Tuna Auction & Fish Market Breakfast in Shiogama
Sendai
Quality of Experience
Guides, Drivers and Staff
Transport
Encounter Splendid Nature: Matsushima Bay Cruise and Zuiganji Temple
Encounter Splendid Nature: Matsushima Bay Cruise and Zuiganji Temple
Matsushima

Beautiful views of the bay and islands. Our guides were great in figuring out the best place to take the boat from and also took us to a lovely tea house in Matsushima.

Visit Yamadera, a Historic Mountain Temple
Visit Yamadera, a Historic Mountain Temple
Yamagata

One of the highlights of our trip. It is a moderate climb up the mountain on steps and you get incredible views. Our intrepid and fun guide, Chie, also told us many great anecdotes and information about what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
We took local trains. We had our luggage with us, and while I was at first dismayed I had not arranged for luggage transport or been advised to do so earlier, Chie helped us figure out where to store our luggage in the train stations and it was very easy. I was glad we just had carry on size bags too. Not a problem.
Lake Shirakawa
Lake Shirakawa
Zao Onsen

Beautiful lake area! I would have liked to spend time hiking in this area but I didn't fully research it before going. The views from the lake of the Mt. Iwate are stunning and we had so much fun canoeing with a group in the submerged forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Hiraizumi: Chusonji Temple, Motsuji Temple, and Genbikei Gorge
Discover Hiraizumi: Chusonji Temple, Motsuji Temple, and Genbikei Gorge
Hiraizumi

Gorge was disappointing - no place to really hike or do much - it's pretty but limited - see main review. I could have spent this time elsewhere.

Quality of Experience
Guides, Drivers and Staff
Transport
A little far for what we ended up doing there. The town seems kind of sad as well.
Delve into Samurai Culture in Kakunodate: Samurai Quarter and Sake Brewery Visit
Delve into Samurai Culture in Kakunodate: Samurai Quarter and Sake Brewery Visit
Kakunodate machi

We loved Kakunodate - a lovely small town and it was great to just stroll the streets and learn about the bygone culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Learn about Miso and Soy Sauce Making: Ando Jozo Brewery Honten
Learn about Miso and Soy Sauce Making: Ando Jozo Brewery Honten
Kakunodate machi

We ended up skipping these as we had already been to a whisky and sake factory and I thought this would be too much of the same. In general next time I would incorporate more free time to just walk around interesting towns or spend more time in nature walking or hiking. (Only gave the one star since we didn't do this)

Quality of Experience
Guides, Drivers and Staff
Transport
Just gave those
Tea Ceremony in Tokyo
Tea Ceremony in Tokyo
Tokyo

A wonderful and interesting activity! Very intimate and enjoyable and Odynovo gave us great directions to get there.

Quality of Experience
Guides, Drivers and Staff
Transport
We got there easily by public transportation.
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 04, 2024
Dear laurie, Hope you are doing fantastic.Thank you so much for sharing your overall,considerate feedback and enjoyable experience with us.From arranging unique experiences like the tuna auction and fish market in Shiogama to booking memorable stays at ryokans and coordinating activities like canoeing in Lake Ishikawa,it's our great honor and pleasure to make your vacation in Japan unforgettable.Your highlights of the trip, from the insightful guides to the charming towns and awe-inspiring... Read more

Dear laurie,

Hope you are doing fantastic.Thank you so much for sharing your overall,considerate feedback and enjoyable experience with us.From arranging unique experiences like the tuna auction and fish market in Shiogama to booking memorable stays at ryokans and coordinating activities like canoeing in Lake Ishikawa,it's our great honor and pleasure to make your vacation in Japan unforgettable.Your highlights of the trip, from the insightful guides to the charming towns and awe-inspiring natural beauty, paint a vivid picture of the incredible journey you had.Our guides' humour, knowledge, and personality clearly left a lasting impression and they made your trip easy and memorable. It's great to know this.

Your constructive feedback is also greatly appreciated. It's valuable to hear your thoughts on areas for improvement, such as providing more information about certain activities and offering options for quieter accommodations in Tokyo. Your suggestions will undoubtedly help enhance the experience for future travelers.Thank you so much for your kindness and understanding.

It's wonderful to hear that you're already considering returning to Japan and using KimKim and Odynovo again for your future adventures. Here's too many more amazing journeys ahead, with my team at KimKim and Odynovo by your side.Wait for you back to Japan again in the future.

Warmest regards,
Sandy

Japan 2024
Japan | May 24 - Jun 2, 2024

Howard
Howard T.
Canada | Reviewed on Jun 03, 2024

The trip was amazing!! The guides were so nice and helpful. And the overall experience was everything we could have hoped for. Thank you so much to Sandy and your team - we appreciate everything you did to make the experience so easy and memorable!

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 03, 2024

Dear Howard,

Greetings from Sandy and that's fantastic to hear this. Our team and I are thrilled you had such a wonderful trip. We aim to provide unforgettable experiences, and we're delighted we could make it happen for you.

Thank you for choosing us, and we hope to welcome you back soon for more adventures.

Best regards,
Sandy

Angel with Kimkim did a fantastic job of maki...
Japan | May 20 - May 30, 2024

Natalie
Natalie L.
Atlanta, GA | Reviewed on Jun 02, 2024
Angel with Kimkim did a fantastic job of making sure we had an amazing vacation we will cherish forever. Our tour guides she set up were amazing and the hotels were great as well. I will definitely use Kimkim again for travel. Angel was great on getting back to us if we had any questions about our trip!
Thank you Angel and Kimkim.
Read more

Angel with Kimkim did a fantastic job of making sure we had an amazing vacation we will cherish forever. Our tour guides she set up were amazing and the hotels were great as well. I will definitely use Kimkim again for travel. Angel was great on getting back to us if we had any questions about our trip!
Thank you Angel and Kimkim.

Hotel Reviews
Hotel Groove Shinjuku
Tokyo

Loved how room is set up, and it had great views. It was in a very busy area of Tokyo but you could not hear any noises. I would stay there again if going to Tokyo.

Authenticity & Character
Location
Staff
Always were helpful and treated us great.
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Shijo

Loved it was more in neighborhood and that it had public baths for use as a guest.

Authenticity & Character
Zen gardens.
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Osaka

Loved sitting and having drinks in bar with the water feature.

Authenticity & Character
Location
Near subway
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo City Exploration ( private group ) & Sumo show with chanko nabe lunch ( join in, small group )
Tokyo City Exploration ( private group ) & Sumo show with chanko nabe lunch ( join in, small group )
Tokyo

It was fun and campy at same time. The food was good and I would recommend it to everyone.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Mt. Fuji and Lake Kawaguchi
Day Trip to Mt. Fuji and Lake Kawaguchi
Tokyo

Fun day and loved visiting the artist village.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Cooking Class
Osaka Cooking Class
Osaka

We had fun at this little ramen restaurant. It was delicious

Quality of Experience
Guides, Drivers and Staff
No guide and it was difficult to find.
Transport
Osaka Foodie Walking Tour at dark
Osaka Foodie Walking Tour at dark
Osaka

Great food. Took us to eat 3 types of food local to Osaka, it was fun and delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with  Kiyomizu-Dera Temple and tea ceremony
Full Day Kyoto City Tour with Kiyomizu-Dera Temple and tea ceremony
Kyoto

Very full day I think it would have been better to break this day up into 2 days. Loved the tea ceremony

Quality of Experience
All the amazing places visited
Guides, Drivers and Staff
Transport
Could have done with more transportation to sites.
Half Day Bamboo Grove and Monkey Park Tour For Families
Half Day Bamboo Grove and Monkey Park Tour For Families
Kyoto

Fun seeing the monkeys. We also went to Golden temple as well.

Quality of Experience
Golden temple and grounds were beautiful
Guides, Drivers and Staff
Transport
Used public transportation
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jun 07, 2024
Dear Natalie, Greetings from Angel. Thanks a lot for sharing your journey with us.It's my great pleasure to ensure your vacation unforgettable.The attention to detail with the tour guides and hotels speaks volumes about their dedication to customer satisfaction. It's also wonderful to hear about your positive impressions of Hotel Groove Shinjuku and the Full Day Kyoto City Tour. Your feedback about potentially splitting the Kyoto tour into two days is insightful—it's always valuable to... Read more

Dear Natalie,

Greetings from Angel. Thanks a lot for sharing your journey with us.It's my great pleasure to ensure your vacation unforgettable.The attention to detail with the tour guides and hotels speaks volumes about their dedication to customer satisfaction. It's also wonderful to hear about your positive impressions of Hotel Groove Shinjuku and the Full Day Kyoto City Tour. Your feedback about potentially splitting the Kyoto tour into two days is insightful—it's always valuable to find ways to enhance future travel experiences.You are so kind and considerate to share your further thoughts with us.We are looking forward to assisting you again with more journeys in the future.

Warm regards from Japan,
Angel

Our 10 day trip to Japan was beyond amazing ...
Japan | May 20 - May 29, 2024

rhonda
rhonda c.
Los Angeles, CA | Reviewed on May 30, 2024
Our 10 day trip to Japan was beyond amazing
It was perfect ! Each day seemed to got better and better . We traveler with our 21 year old son .Sandy was so easy to work with and responded promptly to every inquiry ensuring our free days were also well planned with recommended activities
Team Labs , Saki and going to the food markets. We also recommend Shibuya Sky .
Sandy put together an incredible itinerary and everything was according to schedule !
Every guide was knowledgeable ,...
Read more

Our 10 day trip to Japan was beyond amazing
It was perfect ! Each day seemed to got better and better . We traveler with our 21 year old son .Sandy was so easy to work with and responded promptly to every inquiry ensuring our free days were also well planned with recommended activities
Team Labs , Saki and going to the food markets. We also recommend Shibuya Sky .
Sandy put together an incredible itinerary and everything was according to schedule !
Every guide was knowledgeable , personable and each tour was informative and varied .
Hiro went out of his way to ensure our 2 days with him in Kyoto were perfectly planned to the Bamboo Grove and Monkey Forest and the Insight on Religion Temples.
We loved the day we did the Authentic Sumo Experience and Tokyo Bar Hopping in Shinjuku .
Miyajima Island was so special and then Horoshima sobering but we recommend this tour for anyone going to Japan .
Thank you Sandy for your expertise in assisting with us with such special memories that will be with us forever.
We loved the temples and fortunes , the culture and small alleys in Tokyo and Kyoto.
We will definitely use Kim Kim again for future trip planning.
Sincerely ,
Rhonda , Jes and Jaden

Hotel Review
The Royal Park Iconic Tokyo Shiodome
Tokyo

Great hotel big room nice bar

Authenticity & Character
Modern
Location
Near train station
Staff
Cleanliness & Comfort
Activity Reviews
Authentic Sumo Experience in Tokyo : Enter the Sanctuary
Authentic Sumo Experience in Tokyo : Enter the Sanctuary
Tokyo

We loved this tour !

Quality of Experience
The wrestlers were so nice ! The lunch delicious We received a souvenir hand print picture and were able to wear wrestling clothes and then kimonos
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Skytree
Full Day Tokyo City Tour with Skytree
Tokyo

Wonderful full day Kevin our guide was so great and a delicious lunch at the fish market

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo

So much fun especially the whiskey bar at the end! Shinjuku is so lively with the bright lights and small alleys

Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove and Monkey Park Tour
Arashiyama Bamboo Grove and Monkey Park Tour
Kyoto

Loved the monkeys

Quality of Experience
Guides, Drivers and Staff
Transport
An Insight into Local Religion: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
An Insight into Local Religion: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Hiro is the best guide in Kyoto

Quality of Experience
Guides, Drivers and Staff
Hiro
Transport
Great having a driver and car
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Loved Miyjama Island

Quality of Experience
Food
Excellent curry lunch
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jun 02, 2024
Dear Rhonda, Hope you are doing fantastic.Thank you for sharing your amazing experience with us. It's wonderful to hear that my service made your trip so seamless and enjoyable. From exploring the bustling markets to experiencing the vibrant culture, each day seemed to unfold new adventures. Hiro's attention to detail in Kyoto and the profound experiences in Miyajima Island and Hiroshima truly added depth to your trip. It's heartwarming to know that your memories of this journey will stay... Read more

Dear Rhonda,

Hope you are doing fantastic.Thank you for sharing your amazing experience with us.

It's wonderful to hear that my service made your trip so seamless and enjoyable. From exploring the bustling markets to experiencing the vibrant culture, each day seemed to unfold new adventures. Hiro's attention to detail in Kyoto and the profound experiences in Miyajima Island and Hiroshima truly added depth to your trip. It's heartwarming to know that your memories of this journey will stay with you forever.

It's great to know that you're considering using Kim Kim again and we look forward to assisting you with future adventures.

Warmest regards,
Sandy

South Korea 2024
South Korea | Mar 31 - Apr 13, 2024

Maria
Maria F.
Kernersville, NC | Reviewed on May 26, 2024
My husband and I had a terrific vacation in South Korea the first two weeks of April 2024. Throughout 2023, we worked with our Kimkim agent Jessica Wang to plan our tour. From our initial email conversations to the final execution, Jessica made sure all our requests and concerns were addressed. This was our first trip to Korea, so we were eager to take it all in. Our plan included several days in Seoul, a tour of Taekwondowon, a visit to Andong with a stay in a traditional hanok and a... Read more

My husband and I had a terrific vacation in South Korea the first two weeks of April 2024.

Throughout 2023, we worked with our Kimkim agent Jessica Wang to plan our tour. From our initial email conversations to the final execution, Jessica made sure all our requests and concerns were addressed. This was our first trip to Korea, so we were eager to take it all in. Our plan included several days in Seoul, a tour of Taekwondowon, a visit to Andong with a stay in a traditional hanok and a visit to the Hahoe Folk Museum and Folk Village. We went on from there to Golgulsa Temple for a taste of Buddist life and seongmudo martial art. Gyeongju was next with more history of the Silla Kingdom, then on down to Busan. From Seoul to Busan we traveled with "Mr. Jones," our very attentive, friendly and knowledgable driver and guide. The last stop on the trip was Jeju Isalnd. We had some bad luck with some delicious food our first night there, and unfortunately ended up too ill to go out the next day. Jessica was terrific, checking in on us several times.
After flying back to Busan, we boarded the KTX train back to Seoul, an easy 2.5 hour trip.

If you have any interest in martial arts, go to Taekwondowon! It is a beautiful campus, with indoor and outdoor training areas. The theatrical TKD demonstration was really fun, and I think we got VIP'd because after the show, we were invited on stage for a little training! Andong and Gyeongju are great small cities with tons of history going back to the Silla Kingdom. We enjoyed an impromptu tour of the Hangeul Museum in Seoul. Mr. Kim, a docent, took us under his wing and guided us through the invention and development of the Korean alphabet and language. We learned more about 20th century Korea in Busan, especially the development of Gamcheon Culture Village and also Haedong Yonggungsa Temple.

We very much appreciated all the planning and attention Jessica and her team put into our vacation. It made everything flow smoothly with no worries.

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on May 29, 2024
Dear Maria, Hope you are doing great and thank you for sharing your fantastic adventure with us.It is so pleasant to know that you and your partner had an amazing time in South Korea from exploring historical sites to immersing yourselves in martial arts at Taekwondowon.The personalized touches, like the impromptu tour of the Hangeul Museum and the attentive service of your driver and guide, Mr. Jones, surely added to the overall enjoyment of your journey. We are looking forward to your... Read more

Dear Maria,

Hope you are doing great and thank you for sharing your fantastic adventure with us.It is so pleasant to know that you and your partner had an amazing time in South Korea from exploring historical sites to immersing yourselves in martial arts at Taekwondowon.The personalized touches, like the impromptu tour of the Hangeul Museum and the attentive service of your driver and guide, Mr. Jones, surely added to the overall enjoyment of your journey. We are looking forward to your next trip to south Korea again.

Wish you and your family happy all the time.

Best regards from Asia.
Jessica

Great trip to South Korea with a few glitches
South Korea | Apr 12 - Apr 23, 2024

Vincent
Vincent K.
Los Angeles, CA | Reviewed on May 23, 2024
We had a great trip to South Korea planned by Jessica. She provided a lot of options for activities in each city and made helpful suggestions for things to do and places to go during our free time. She also checked in with us during the trip to see how our day went, and how each of the local guides did.
The local guides were, for the most part, very accommodating to our needs. Jessica provided us with some of their names and phone numbers in advance. But two of them were substituted at the...
Read more

We had a great trip to South Korea planned by Jessica. She provided a lot of options for activities in each city and made helpful suggestions for things to do and places to go during our free time. She also checked in with us during the trip to see how our day went, and how each of the local guides did.
The local guides were, for the most part, very accommodating to our needs. Jessica provided us with some of their names and phone numbers in advance. But two of them were substituted at the last minute - "Jake" became "James" in Seoul and "Kevin" became "Jake" in Busan. The KimKim website says that their local guides all have years of experience, but Jake told us that he had just started guiding and we were his second tour ever. James' English wasn't that great, so he didn't understand some of the questions that I asked. Clover, our guide in Jeju, was terrific. She modified the tour to our interests and was very easy to chat with. I'm not sure we would have purchased a private day tour of the DMZ had we known that there was a mandatory bus within the DMZ area that all tour groups had to use. Jones, our guide, was very nice, but he probably should have warned us that the walk down (and back) from the Infiltration Tunnel was VERY long and steep. (We probably would have skipped it, had we known.)
Some of the communication between KimKim and the local guides could have been improved. In one case, the guide didn't realize that the admission to the observation deck of the tower was included, so we paid for our (and his) admission fees, since we wanted to go up to see the view. Later, when I was recapping the day's events to Jessica, I told her that we paid for the admission fees. She told me that the admissions were included in the price that I paid KimKim, so KimKim promptly refunded that amount to me.
Overall, I'd say that KimKim is a useful service for people who are traveling to another country for the first time and don't want to do all the research on their own to figure out where to visit and what to see (or even how to find a private tour).

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on May 24, 2024
Dear Vincent, Hope you are doing fantastic and thanks a lot for your thoughtful feedback about your tour to South Korea with us. It is my great pleasure to tailor your tour to your preferences. It's great to hear that our team provided a valuable service for your travel needs, especially for first-time travelers navigating a new country. We're also glad that Clover in Jeju modified the tour to your interests and was very easy to chat with. Since the number of international travelers... Read more

Dear Vincent,

Hope you are doing fantastic and thanks a lot for your thoughtful feedback about your tour to South Korea with us. It is my great pleasure to tailor your tour to your preferences.

It's great to hear that our team provided a valuable service for your travel needs, especially for first-time travelers navigating a new country. We're also glad that Clover in Jeju modified the tour to your interests and was very easy to chat with.

Since the number of international travelers coming to South Korea this year is significantly higher than we anticipated, we lack experienced tour guides during the peak season. We will try our best to arrange more training to help them to be more capable and store more experienced tour guides. Thank you very much for your understanding and kind suggestions.

We regret any inconvenience caused by the confusion of changing guides at the last minute. Although, as we talked about before, an unexpected situation occurred with one of our recent travelers whose flight was canceled, so we had to make adjustments and reschedule some of our tour guides, we should have kept you updated on any changes in advance.Thank you again for sharing your feedback, and we hope to welcome you back for more memorable adventures in the future.

Best regards,
Jessica