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396 Reviews
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Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
Photo taken by Howard H
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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, the Philippines, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, Cambodia Travel Agents, China Travel Agents

Featured trips & expertise

Top itineraries and travel advice
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See the best of South Korea and Japan as you cross the two nations by car, plane, and train. Learn about culinary traditions at busy markets in Seoul and Busan, then explore...
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Explore South Korea's cultural highlights and natural wonders on this 10-day itinerary. The adventure begins in Seoul, where you'll explore the urban culture and street food...

Recent Trip Reviews for Odynovo Tours Co., Ltd

Explored a new side of Japan!
Japan | Dec 6 - Dec 19, 2025

Howard
Howard H.
Argentina | Reviewed on Dec 27, 2025
All the members of my family have been to Japan multiple times, but this trip helped us to deepen our understanding and explore new parts of the country we'd never accessed before. Shona provided wonderful service from planning to booking to helping us to handle unexpected bumps in the road (a member of my party left their passport at a hotel early on, and she was immensely helpful in us getting it back seamlessly and stress free). A few standout guides/experiences:
Architecture Walking... Read more

All the members of my family have been to Japan multiple times, but this trip helped us to deepen our understanding and explore new parts of the country we'd never accessed before. Shona provided wonderful service from planning to booking to helping us to handle unexpected bumps in the road (a member of my party left their passport at a hotel early on, and she was immensely helpful in us getting it back seamlessly and stress free).

A few standout guides/experiences:
Architecture Walking Tour in Omotesando - this was our first formal experience on the trip and set the tone. Yoshi was a passionate, thoughtful, and friendly guide who helped us to understand the architectural treasures hidden in plain sight in this busy neighborhood.

Hidden Gem Food & Whiskey Night Tour near Roppongi - We were staying in Roppongi and didn't realize that there was such an amazing enclave of restaurants so close by. Ellen clearly loves food and this neighborhood, and seeing it through her eyes was very fun. At the end of the night, we ate a meal at the neighborhoo Obaa-chan's restaurant. What a special experience to be in a 4 table restaurant and be served a home-cooked, custom meal from the neighborhood granny!

Full Day Mt. Fuji with Chureito Pagoda & Oishi Park - Really loved spending time with Toru. He helped provide a great background on Japanese history and geography. His enthusiasm for the towns was infectious. It was clear how excited he was to get clear views of Fuji and this made the experience special.

Takayama Full-Day Walking Tour - Miyuki has so much pride and love for Takayama. You could tell based on her description of the annual festival, and the way she would pick up any stray pieces of litter along the way during our tour. That spoke volumes to me about the values of Miyuki and the Japanese people overall. She also pointed us towards her neighborhood restaurant, which was probably the one of the best meal and dining experiences we had during the trip. Still thinking about that Omelette.

Half Day Artisan Tour in Kanazawa - Nozomi was energic, fun, and incredibly well connected in the city. I was impressed with her connection to so many of the artisans of Kanazawa. Impressively, we decided to spend the first part of the tour in the Geisha district, and Nozomi was able to provide a full history and background from memory, without planning. Additionally, she heard we were interested in seafood and pointed us to a very special restaurant to enjoy after the tour, even calling and making a reservation for us. Never would have found that place on our own and I've never seen my dad so happy at a meal.

Hotel Reviews
Hyatt Centric Kanazawa
Kanazawa
Authenticity & Character
Location
Located right next to the train station, and next to some amazing restaurants
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little dated compared to our other accommodations on this trip.
Mitsui Garden Hotel Roppongi Tokyo Premier
Tokyo

Right in the heart of Roppongi. Solid breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Honjin Hiranoya Kachoan
Takayama

Wonderful full service Ryokan.

Authenticity & Character
Very authentic Ryokan
Location
Staff
Kind and attentive
Cleanliness & Comfort
Rooms were quite large, with multiple rooms.
Hakone Kowakien Ten-yu
Hakone

A wonderful Ryokan experience. There are two different onsens, which alternate between Men and Women each day. We were left slack jawed by the outdoor waterfall and hotspring. Simply magical. Would recommend the buffet meals here - they're quite extensive and quite good.

Authenticity & Character
Top tier onsens
Location
Staff
Cleanliness & Comfort
Amazing food on site
Activity Reviews
Half Day Artisan Tour in Kanazawa
Half Day Artisan Tour in Kanazawa
Kanazawa

Nozomi was energic, fun, and incredibly well connected in the city. I was impressed with her connection to so many of the artisans of Kanazawa. Impressively, we decided to spend the first part of the tour in the Geisha district, and Nozomi was able to provide a full history and background from memory, without planning. Additionally, she heard we were interested in seafood and pointed us to a very special restaurant to enjoy after the tour, even calling and making a reservation for us. Never would have found that place on our own and I've never seen my dad so happy at a meal.

Quality of Experience
Guides, Drivers and Staff
Transport
Takayama Full-Day Walking Tour
Takayama Full-Day Walking Tour
Takayama

Miyuki has so much pride and love for Takayama. You could tell based on her description of the annual festival, and the way she would pick up any stray pieces of litter along the way during our tour. That spoke volumes to me about the values of Miyuki and the Japanese people overall. She also pointed us towards her neighborhood restaurant, which was probably the one of the best meal and dining experiences we had during the trip. Still thinking about that Omelette.

Quality of Experience
Guides, Drivers and Staff
Full Day Mt. Fuji with Chureito Pagoda & Oishi Park
Full Day Mt. Fuji with Chureito Pagoda & Oishi Park
Tokyo

Really loved spending time with Toru. He helped provide a great background on Japanese history and geography. His enthusiasm for the towns was infectious. It was clear how excited he was to get clear views of Fuji and this made the experience special.

Quality of Experience
Guides, Drivers and Staff
Transport
Hidden Gem Food & Whiskey Night Tour near Roppongi
Hidden Gem Food & Whiskey Night Tour near Roppongi
Tokyo

We were staying in Roppongi and didn't realize that there was such an amazing enclave of restaurants so close by. Ellen clearly loves food and this neighborhood, and seeing it through her eyes was very fun. At the end of the night, we ate a meal at the neighborhoo Obaa-chan's restaurant. What a special experience to be in a 4 table restaurant and be served a home-cooked, custom meal from the neighborhood granny!

Quality of Experience
Guides, Drivers and Staff
Warm, passionate, and very personally connected to the neighborhood
Architecture Walking Tour in Omotesando
Architecture Walking Tour in Omotesando
Tokyo

This was our first formal experience on the trip and set the tone. Yoshi was a passionate, thoughtful, and friendly guide who helped us to understand the architectural treasures hidden in plain sight in this busy neighborhood. Great experience if you want to practice photography!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Dec 30, 2025
Hi Howard, Thank you so much for your wonderful feedback. I'm truly delighted to hear that this trip allowed your family to discover new aspects of Japan, despite your many previous visits. It was my pleasure to assist with the planning and to help navigate the unexpected—like the passport moment—so you could focus on enjoying your journey. I'm especially glad that our guides—Yoshi, Ellen, Toru, Miyuki, and Nozomi—each added their own special touch to your experience. Their passion and... Read more

Hi Howard,

Thank you so much for your wonderful feedback. I'm truly delighted to hear that this trip allowed your family to discover new aspects of Japan, despite your many previous visits.

It was my pleasure to assist with the planning and to help navigate the unexpected—like the passport moment—so you could focus on enjoying your journey.

I'm especially glad that our guides—Yoshi, Ellen, Toru, Miyuki, and Nozomi—each added their own special touch to your experience. Their passion and local insight are what make these tours so memorable, and I’m thrilled they helped create such meaningful moments for you and your family.

Thank you again for trusting me with your travels. I hope to welcome you back to Japan soon for more discoveries!

Warmly,
Shona

I would like to thank and commend Heidi who m...
China | Nov 21 - Dec 2, 2025

M
Manjit B.
United Kingdom | Reviewed on Dec 26, 2025
I would like to thank and commend Heidi who made my very complicated trip very seamless. I just cannot fault anything . Everything was managed professionally and allowed for flexibility when I wanted to change tickets hotels etc
This trip would not have been possible without the hard work and dedication from
Heidi the best
Xi’an : Shannon she went over and above her guidelines
Chengdu: Ricky thorough entertainer
Chonging : Yudi fun
Zhanziaje : Justin hardworking and... Read more

I would like to thank and commend Heidi who made my very complicated trip very seamless. I just cannot fault anything . Everything was managed professionally and allowed for flexibility when I wanted to change tickets hotels etc
This trip would not have been possible without the hard work and dedication from
Heidi the best
Xi’an : Shannon she went over and above her guidelines
Chengdu: Ricky thorough entertainer
Chonging : Yudi fun
Zhanziaje : Justin hardworking and dedicated
Shanghai : Shiuli flexible

They ensured that everything was meticulous . This was indeed the most memorable trip made thanks to Heidi and her team
This is my 3rd time using them and I will continue to do so

Hotel Reviews
Sofitel Legend Peoples Grand Hotel Xian
Xi'an
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ISEYA HOTEL (Chongqing Jiefangbei Flagship)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhangjiajie Tianmenshan Wyndham Garden Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Shanghai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Xi'an: the Terracotta Army and Muslim Quarter
Discover Xi'an: the Terracotta Army and Muslim Quarter
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Tour of the Treasures of Ancient China: Giant Wild Goose Pagoda and Ancient City Wall
Half Day Tour of the Treasures of Ancient China: Giant Wild Goose Pagoda and Ancient City Wall
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Panda Encounter and People’s Park in Chengdu
Panda Encounter and People’s Park in Chengdu
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shu Feng Ya Yun Sichuan Opera
Shu Feng Ya Yun Sichuan Opera
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Chongqing City Highlights One-Day Tour
Chongqing City Highlights One-Day Tour
Chongqing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Stylish Tour in Chongqing
Full-Day Stylish Tour in Chongqing
Chongqing

We didn’t get to do this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Zhangjiajie

Exceptional but very tiring

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Huanglong Cave and Zhangjiajie Grand Canyon (Including Glass Bridge)
Revel in the Splendor of Zhangjiajie - Huanglong Cave and Zhangjiajie Grand Canyon (Including Glass Bridge)
Zhangjiajie

This can be done the same day as the cave and forest

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Read all China reviews

Sandy is my Travel specialist from now on.
Japan | Oct 17 - Nov 1, 2024

B
Brent B.
New Zealand | Reviewed on Dec 17, 2025
Sandy planned and supported our family trip to Japan (a food-focused itinerary with Tokyo, Kyoto, Osaka and Hokkaido), and I can honestly say she made the whole experience feel effortless — even when it wasn’t. From the planning stage she was proactive and transparent: she flagged when hotels were selling out, offered alternatives quickly, explained things like ryokan room sizes and shared bathrooms, and matched accommodation to the kind of “Japanese experience” we wanted (inns, futons,... Read more

Sandy planned and supported our family trip to Japan (a food-focused itinerary with Tokyo, Kyoto, Osaka and Hokkaido), and I can honestly say she made the whole experience feel effortless — even when it wasn’t.

From the planning stage she was proactive and transparent: she flagged when hotels were selling out, offered alternatives quickly, explained things like ryokan room sizes and shared bathrooms, and matched accommodation to the kind of “Japanese experience” we wanted (inns, futons, breakfasts, onsen where possible). She also gave practical advice that genuinely mattered on the ground — luggage rules for the Shinkansen, what to expect at onsen (and tattoo limitations), and what we needed for arrival procedures.

What impressed me most was her care and problem-solving once we were travelling. We changed plans and added an extra night in Tokyo; she immediately worked through options and locked in rooms for all five of us. We hit payment limits and she offered solutions (split payments / alternate options) so we could keep moving. When a booked cooking class had to be cancelled due to a genuine emergency at the host’s home, she reorganised our day and processed the refund quickly. When we spotted an airport mix-up in the itinerary, she corrected it straight away. When we asked last minute about extra luggage for a flight transfer, she upgraded us to a van so we weren’t stressed or late. She also helped with special requests (including securing rugby tickets and train travel) that weren’t part of the original plan.

Throughout the trip she checked in, sent clear day-by-day details, and made sure we had contacts and instructions — so we could relax and enjoy being together rather than constantly troubleshooting. Sandy made our first organised tour abroad a genuine breath of fresh air. We’d use her again in a heartbeat and recommend her to anyone who wants a trip that’s well planned and well supported.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Dec 19, 2025

Hi Brent，

Fantastic to hear from you!

Thank you for your thoughtful feedback! I'm glad you appreciated the food-focused itinerary for Tokyo, Kyoto, Osaka, and Hokkaido. It’s great to hear my support and flexibility helped make your trip enjoyable and stress-free. Your kind words and recommendation truly mean a lot to me.

Wishing you a Merry Christmas and a Happy New Year!

I look forward to the opportunity of planning your next adventure. Please don’t hesitate to reach out anytime!

Best,

Sandy

Read all Japan reviews

Go to Japan with Angel!: Part 2
Japan | Nov 10 - Dec 2, 2025

Emily
Emily G.
Denver, CO | Reviewed on Dec 12, 2025
Part 2 from Emily G: A few highlights and recommendations from this trip: Hakone - spend at least two nights and days in Hakone - hot springs area. A great place to wind down at the end of the trip. Lovely. Go to the Open Air Museum! Leisurely enjoy the baths. Ride the gondola (ropeway) and take walks. Loved MIyajima Island (after a sobering and important day in Hiroshima). Had only one night and wished we had 2. Much to explore and at a slower pace. Loved Takayama - much more than Kanazawa.... Read more

Part 2 from Emily G: A few highlights and recommendations from this trip: Hakone - spend at least two nights and days in Hakone - hot springs area. A great place to wind down at the end of the trip. Lovely. Go to the Open Air Museum! Leisurely enjoy the baths. Ride the gondola (ropeway) and take walks. Loved MIyajima Island (after a sobering and important day in Hiroshima). Had only one night and wished we had 2. Much to explore and at a slower pace. Loved Takayama - much more than Kanazawa. 3 nights there is good. Bike ride outside of town with Tomo! Dinner at Alba! (tiny place, make a rez, tell Juske you learned about it from the women from San Francisco, etc). Two days walking on the Nakasendo Trail. So beautiful to be out walking in nature most of the day and not too hard at all - but i would add a 3rd day if you have time. All of our hotels were comfortable EXCEPT don't stay at ACAI in Kyoto. Too "hip", tiny rooms, you can do better. Of course you will visit the many shrines, temples and castles and I enjoyed them much more than I expected - and you will go to Tokyo (explore the neighborhoods), Osaka, Kyoto (go to the Philosophers Walk) if this is your first visit; and we heard of SO many other places to explore. One more thing - among the many benefits of working with KimKim are the many guided excursions and day trips/city tours that they plan. Every guide was Excellent! and went above and beyond in many ways, Ask for Yumi in Tokyo; Sumi in Kyoto; Fumi in Kanazawa. Ernesto in Nara; Mayumi in Nara and Hiroshima. Arigato! BTW, this trip went so well that we are already planning a second KimKim trip in February in New Zealand and impressed with the help of our specialist, Michelle!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Dec 19, 2025

Dear Emily,

Hope you are doing great.Thank you so much for your kind words! I'm thrilled to hear that you had an amazing time, especially with Yumi, Sumi, Fumi, Ernesto and Mayumi. We would be delighted to welcome you back to Japan in the future.

I wish you a fantastic Christmas ahead!
Angel

Read all Japan reviews

Japan 2025
Japan | Oct 23 - Nov 3, 2025

Jessie
Jessie D.
Los Angeles, CA | Reviewed on Dec 12, 2025
My trip to Japan was an incredible experience from start to finish. Planning everything through Kimkim was smooth and stress-free, and Eleanor made sure every detail was taken care of. I had three guides throughout my journey — each one was warm, knowledgeable, and made me feel welcome everywhere I went. We explored Tokyo, Kyoto, and Osaka, and each city offered something unique — from Tokyo’s energy and food to Kyoto’s temples and history, to Osaka’s lively street culture. The most... Read more

My trip to Japan was an incredible experience from start to finish. Planning everything through Kimkim was smooth and stress-free, and Eleanor made sure every detail was taken care of. I had three guides throughout my journey — each one was warm, knowledgeable, and made me feel welcome everywhere I went.

We explored Tokyo, Kyoto, and Osaka, and each city offered something unique — from Tokyo’s energy and food to Kyoto’s temples and history, to Osaka’s lively street culture. The most memorable part of the trip was visiting Hakone — the views, the peaceful atmosphere, and the onsen experience were truly unforgettable.

Overall, this trip exceeded my expectations. Everything ran seamlessly, and I can’t thank Eleanor and the Kimkim team enough for helping make it such a meaningful adventure. Highly recommend!

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Dec 25, 2025

Hi Jessie,

Merry Christmas, and thank you so much for your lovely review!

I'm really happy to hear that you enjoyed Japan, and I'm more than glad to be part of such a special and unforgettable memory for both of you. Your kind words truly mean a lot to me, and it was a pleasure helping you plan this wonderful journey!!!

All the best,
Eleanor

Angel was the best!
Japan | Nov 10 - Dec 2, 2025

S
Susan W.
Newark, NJ | Reviewed on Dec 09, 2025
Angel was the best! She patiently worked with us over many months of planning our trip to Japan, giving us expert advice while also responding to our requests. During the trip, she checked in with us every day, making sure that we had the information that we needed. And when we had to make big changes, due to the illness of one of our group of four, she worked tirelessly to adjust the itinerary. It was like being taken care of by a trusted friend or family member! In several cities, we... Read more

Angel was the best! She patiently worked with us over many months of planning our trip to Japan, giving us expert advice while also responding to our requests. During the trip, she checked in with us every day, making sure that we had the information that we needed. And when we had to make big changes, due to the illness of one of our group of four, she worked tirelessly to adjust the itinerary. It was like being taken care of by a trusted friend or family member! In several cities, we had tours with excellent local guides, including in Tokyo, Kanazawa/Shirakawago, Kyoto, Nara and Hiroshima/Miyajima. We did a very fun guided bike ride outside of the charming town of Takayama, as well as a wonderful self-guided two days of walking on the Nakasendo Trail. Only the two food tours were disappointing. The hotels were all nice too, with the exception of the one in Kyoto. Our stays in Hakone, Takayama and Miyajima were especially memorable. My friends and I would highly recommend working with Angel!

Hotel Reviews
Mercure Hida Takayama
Takayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ASAI Kyoto Shijo
Authenticity & Character
It was too busy, with a crowded and noise restaurant and lobby area.
Location
Staff
Cleanliness & Comfort
Rooms very small. Breakfast choices very limited and the food not very good.
Activity Reviews
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shirakawago Day Trip by public transportation
Shirakawago Day Trip by public transportation
Kanazawa
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Cycling in Takayama
Half Day Cycling in Takayama
Takayama
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara City Tour, Overnight in Osaka
Full Day Nara City Tour, Overnight in Osaka
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Dec 12, 2025

Hi Emily Susan Liz and Debbie,
I hope you are having a lovely day today,
Yes, I can see your review on KimKim! I love your true feelings and feedback about this trip which is one of my longest trips planned for my clients in 2025. Your review is a really GREAT gift for me at the end of this year!
Best wishes,
Angel

Read all Japan reviews

Amazing trip and beautiful country
Thailand | Nov 24 - Dec 1, 2025

A
Ashley Y.
Ashburn, VA | Reviewed on Dec 08, 2025
Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities. While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used... Read more

Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities.

While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used to.

Overall, our trip to Thailand was amazing. We spent time in Bangkok at temples and different markets, time in Chiang Mai with elephants and hiking in the rainforest, and days in Phuket doing ocean activities. Our guides made each day transition smoothly and our accommodations were perfect. I would not have changed anything about the trip and would definitely use kimkim again for future travel!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Dec 09, 2025
Hi Ashley, Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey. It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang... Read more

Hi Ashley,

Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey.

It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang Mai, and Phuket, and that the accommodations were just what you were hoping for.

Your kind words mean a lot, and I’m delighted that you would choose kimkim again for future travels. I would love to help you plan your next adventure whenever you’re ready!

Warm regards,
Heidi

Read all Thailand reviews

I cannot express how amazing this trip was! O...
Japan | Nov 12 - Nov 22, 2025

Kelsy
Kelsy B.
Honolulu, HI | Reviewed on Dec 04, 2025
I cannot express how amazing this trip was! Olivia planned such an amazing itinerary based off of the things we were interested in. Her expertise made our trip so easy and fun. Our guide Yoshiko was the absolute best! She went above and beyond and made our days so fun. I hope KimKim gives her a raise because she is one of the best tour guides I’ve ever met. Sonny was also awesome! Our hotel Sakura Terrace was a lovely stay. They have an amazing ceramic plate sauna, and massage chairs in... Read more

I cannot express how amazing this trip was! Olivia planned such an amazing itinerary based off of the things we were interested in. Her expertise made our trip so easy and fun. Our guide Yoshiko was the absolute best! She went above and beyond and made our days so fun. I hope KimKim gives her a raise because she is one of the best tour guides I’ve ever met. Sonny was also awesome!

Our hotel Sakura Terrace was a lovely stay. They have an amazing ceramic plate sauna, and massage chairs in the lounge.

I don’t think our trip could’ve gone better and I will definitely be using this company again.

Hotel Review
Sakura Terrace -Adult Only

Amazing hotel, and exceptional service

Location
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Dec 04, 2025
Hi Kelsy,
Thank you so much for your wonderful feedback! I’m truly delighted to hear that you had such an amazing trip and that the itinerary matched your interests perfectly. It was my pleasure to help plan your journey. I’m especially happy to hear that Yoshiko made such a positive impact on your experience—she is indeed fantastic, and I’ll be sure to share your kind words with her and with our team. I’m also glad Sonny took great care of you during your trip. It’s great to know you... Read more

Hi Kelsy,
Thank you so much for your wonderful feedback! I’m truly delighted to hear that you had such an amazing trip and that the itinerary matched your interests perfectly. It was my pleasure to help plan your journey.

I’m especially happy to hear that Yoshiko made such a positive impact on your experience—she is indeed fantastic, and I’ll be sure to share your kind words with her and with our team. I’m also glad Sonny took great care of you during your trip.

It’s great to know you enjoyed your stay at Sakura Terrace as well, especially the ceramic plate sauna and the massage chairs!

Your satisfaction means a lot to us, and I’m thrilled to hear you’ll be traveling with us again in the future. I look forward to helping you plan your next adventure!

Warm regards,
Olivia

Read all Japan reviews

With many thanks and appreciation to Ada for ...
Japan | Oct 30 - Nov 17, 2025

R
Rose T.
Los Angeles, CA | Reviewed on Dec 04, 2025
With many thanks and appreciation to Ada for planning an itinerary that included most everything that we requested. Ada was there with support from start to finish. Hotels were booked within walking distance to the rail stations, and our rail tickets were sent to our first hotel location. Drivers and guides were prompt, professional, and kind. Ada's attention to detail was amazing. She even helped us to contact and visit with relatives that we initially had no information of their... Read more

With many thanks and appreciation to Ada for planning an itinerary that included most everything that we requested. Ada was there with support from start to finish. Hotels were booked within walking distance to the rail stations, and our rail tickets were sent to our first hotel location. Drivers and guides were prompt, professional, and kind. Ada's attention to detail was amazing. She even helped us to contact and visit with relatives that we initially had no information of their whereabouts. That was the highlight of our trip. Thank you, Amazing Ada!

Hotel Reviews
Hotel Forza Osaka Kitahama
Osaka

Very friendly staff. Great location. Amazing breadkfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
高野山 真田坊 蓮華定院 -Koyasan Sanadabo Rengejoin-
Kota

Luxurious lodging! Wonderful opportunity to attend evening meditation and morning service. Breakfast and dinner were incredible, very interesting, very delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hotel Kyoto
Kyoto

Room was clean, comfortable, located conveniently for our activity. Delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taoya Kisoji
Tsumago

Lovely setting. Clean, comfortable room. Wonderful breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chisun Grand Nagano

Very, very convenient to public transportation. Clean, comfortable room. Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Around Takayama, Ascend Hotel Collection
Takayama

Convenient for our walking tour of the city. Comfortable, clean room. Wonderful breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE BLOSSOM KUMAMOTO

Hotel was convenient. Many shops nearby for shopping. Clean, comfortable room. Breakfast was wonderful. Very friendly staff member offered to take photos of us in the indoor garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel KANAZAWAEKI-NISHIGUCHI
Kanazawa

Very conveniently located. Clean, comfortable room. Wonderful breakfast.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Activity Reviews
Takayama Full-Day Walking Tour
Takayama Full-Day Walking Tour
Takayama

This was an enjoyable walking tour of the marketplace and walks along the river. Tomoko san comes from that area, so our tour was more personal because she gave us information as a native of the city. She stopped often and offered to take photos of us at scenic places. She took us to a family operated noodle shop, which was a real treat. We enjoyed Takayama very much.

Learn the Secrets Behind Ramen in a Cooking Class
Learn the Secrets Behind Ramen in a Cooking Class
Osaka

This was a fun class. Certainly will attempt to put to use what we learned about ramen and gyoza.

Osaka Day Trip: Shitenno-ji Temple, Hozenji Yokocho, Kuromon Ichiba Market
Osaka Day Trip: Shitenno-ji Temple, Hozenji Yokocho, Kuromon Ichiba Market
Osaka
Full Day Snow Monkey Park Tour (Join-in) & Sake Tasting
Full Day Snow Monkey Park Tour (Join-in) & Sake Tasting
Nagano

Sake is not my drink of choice, but I did settle on a sake that I liked. We were given many choices. Staff at the sake brewery were pleasant and helpful. The Monkey Park was a nice hike up the mountain trail, and we were grateful that one monkey was there to entertain us.

Enjoy Temples & Bamboo Grove in Kyoto
Enjoy Temples & Bamboo Grove in Kyoto
Kyoto

Hector was a wonderful tour guide who taught us so much about the history of the area as well as of Japan. We will remember him warmly.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike from Magome to Tsumago
Hike from Magome to Tsumago
Magome

This was the initial reason for going to Japan, but it left me the most disappointed. Tour guide was not astute enough to realize that I was recovering from bilateral Quadriceps strain from climbing the 5 tier pagode in Osaka a few days earlier. I am 84 years old and was carrying a backpack with overnight necessities. She walked rapidly, leaving me about 25 yards behind and then having to rush to "catch up." At one point, I asked her "May I ask a favor of you? Can you walk slower?" As a result of not walking a steady, slower pace, I was unable to physically complete the last bit of the trail to Tsumago. It required a taxi to get to our hotel. Although she stayed with us to register at the hotel, we did not require that help. That added time made her late for her train connection and she had to stay in a hotel that night. We offered to pay for her overtime, but she declined. I am disappointed that I couldn't complete the final part of the Nakasendo Trail.

1 Day Historic Obuse and Hokusai Mad Man of Art Tour in Nagano
1 Day Historic Obuse and Hokusai Mad Man of Art Tour in Nagano
Nagano

We learned quite a lot about Hokusai and were able to see some of Hokusai's work and learn about his history. Our guide was very knowledgeable. We enjoyed our time with him.

Full Day Shirakawa-go Tour From Kanazawa to Takayama
Full Day Shirakawa-go Tour From Kanazawa to Takayama
Kanazawa

We really enjoyed Shirakawago. The history of the village and the tour of the Temple and the museum were fascinating. I took many photos with hopes that some research now will give me a better understanding about the silkworm business. Naoko san was an excellent guide, speaking English and educating us about the history of the World Heritage Village and offering to take many photos of us. This was high on our list of places we visited. Our driver was prompt and very patient.

Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Dec 05, 2025

Hi Rose,

Thank you so much for your kind words!

I'm thrilled to hear that you had such a wonderful experience and that the itinerary met your needs. It's always my goal to ensure that everything runs smoothly and that you feel supported throughout your journey. I'm especially glad that you were able to connect with your relatives—that's such a special part of travel. If there's anything else I can assist you with in the future, please don't hesitate to reach out.

Take care and warm wishes!
Best
Ada

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Perfectly planned and executed! Judy was an ...
Japan | Nov 23 - Nov 30, 2025

Hong
Hong d.
Miami, FL | Reviewed on Dec 02, 2025
Perfectly planned and executed! Judy was an amazing to work with. She customized our 9 day trip to Japan with our family of four. The trip was comprehensive and all inclusive of hotel, transportation and activities, less airfare. All the hotels were of excellent quality and all centrally located. All tour guides and transportation specialists communicated at least one day in advance to confirm all our bookings throughout the trip. They were all very knowledgeable and provided superb,... Read more

Perfectly planned and executed! Judy was an amazing to work with. She customized our 9 day trip to Japan with our family of four. The trip was comprehensive and all inclusive of hotel, transportation and activities, less airfare. All the hotels were of excellent quality and all centrally located. All tour guides and transportation specialists communicated at least one day in advance to confirm all our bookings throughout the trip. They were all very knowledgeable and provided superb, quality service. Judy had recommendations and answered all our questions. She was available and communicated throughout the whole trip. I would highly recommend KimKim and would definitely use them again for our next trip to Japan or Asia. Our trip went as perfectly as can be!

Hotel Reviews
&Here TOKYO UENO

Perfect for families. Love that Ueno Park is across the street for a stroll. Safe. Clean. Spacious. Centrally located. Kids loved the bunk beds.

Authenticity & Character
Location
Across the street from Ueno Park, near zoo and central to transportation
Staff
Cleanliness & Comfort
GOOD NATURE HOTEL KYOTO
Kyoto

Very nice hotel. Nice, clean, green, modern. Great breakfast. Spacious room to fit our family of 4. Located in the center of action, shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Iconic Osaka Midosuji
Osaka

Great hotel. Our hotel got two people and had do split up our family of 4 into two connecting rooms which worked out okay too. Rooms were smaller than other hotels but clean, classy. Located in a business district. Hotel is more for professionals and business. One subway stop away from Umeda which is the big central station with shops. Overall very nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Kids-Friendly Tokyo City Tour with Akihabara
Full Day Kids-Friendly Tokyo City Tour with Akihabara
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Nice experience of Japanese customs and tradition. We did this with our 8 and 11 year old. The event is very formal and very respectful.

Quality of Experience
Guides, Drivers and Staff
Bonsai Garden at Hoshun-in Temple (Daitokuji Temple)
Bonsai Garden at Hoshun-in Temple (Daitokuji Temple)
Kyoto

Very beautiful trees and meticulously maintained garden.

Quality of Experience
Guides, Drivers and Staff
Transport
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan
Quality of Experience
Guides, Drivers and Staff
Guide was the most knowledgeable guide we have evee experienced.
Transport
Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Dec 03, 2025

Hi Hong,

Thank you so much for your incredibly kind review — it truly made my day! I’m very happy to hear that you and your family had such a wonderful time in Japan. It was my pleasure planning this trip for you, and I’m grateful for your trust throughout the entire process.

If you ever plan another trip to Japan or anywhere else in Asia, I’ll be more than happy to assist you again. Thank you once more for your warm words — they mean a lot to me!

Warm regards,
Judy

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