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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, the Philippines, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, China Travel Agents, South Korea Travel Agents

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Recent Trip Reviews for Odynovo Tours Co., Ltd

Amazing South Korea 2026
South Korea | Apr 6 - Apr 16, 2026

Mark
Mark C.
Chicago, IL | Reviewed on Apr 27, 2026
Our trip to South Korea with Kimkim was truly the trip of a lifetime—honestly, it exceeded even our highest expectations. We were already passionate about South Korea, its culture, history, food, and of course BTS, so we came with a long “must-see” list. We shared those dreams with Kimkim, and somehow they turned every one of them into reality—and then added so much more. From the very beginning in Seoul, Kimkim hit the nail on the head. As BTS fans, visiting places significant to their... Read more

Our trip to South Korea with Kimkim was truly the trip of a lifetime—honestly, it exceeded even our highest expectations. We were already passionate about South Korea, its culture, history, food, and of course BTS, so we came with a long “must-see” list. We shared those dreams with Kimkim, and somehow they turned every one of them into reality—and then added so much more.

From the very beginning in Seoul, Kimkim hit the nail on the head. As BTS fans, visiting places significant to their journey to stardom was incredibly meaningful, and Kimkim thoughtfully wove those experiences into our itinerary. But beyond that, they immersed us in Korean culture in the most unforgettable ways. Wearing traditional hanboks while exploring Gyeongbokgung Palace felt like stepping into history. Walking through Bukchon Hanok Village was magical, and visiting N Seoul Tower gave us breathtaking views of Seoul we will never forget.

And then there was Wookie—our guide in Seoul, Andong, and Busan—who was simply exceptional. Wookie was not just a guide; he felt like a friend we were lucky enough to travel with. He listened when we told him one of our biggest wishes was simple: “Take us where you like to eat.” And wow, did he deliver. Our food experiences were beyond anything we imagined—from Korean fried chicken, Andong’s famous jjimdak, and incredible seaweed soup in Busan, to even stopping at a roadside rest area where we had one of the most memorable lunches and tasted warm hodugwaja donuts (still dreaming about those!). Through food alone, Wookie gave us a deeper connection to Korea.

Our journey to Andong was full of surprises and authentic moments. Wandering through the traditional market, interacting with the kind and welcoming shopkeepers, and experiencing the cultural village with its mask performance during cherry blossom season felt like walking through another era. It was one of those places that leaves a permanent mark on your heart.

Then came Busan, and once again Wookie made us feel less like tourists and more like locals. Riding the Busan Sky Capsule was unforgettable and something we highly recommend. From exploring the BIFF district and fish markets to wandering through one of the world’s largest department stores, every day felt alive with discovery.

Just when we thought the trip couldn’t get any better, we arrived in Jeju Island and met Clover—another extraordinary guide who gave us an entirely different, but equally incredible, side of Korea. Clover was warm, knowledgeable, adventurous, and so much fun to spend time with. She made Jeju feel magical.

With Clover, we visited a BTS-themed café, explored the fascinating Jeju Haenyeo Museum, and climbed Seongsan Ilchulbong where we were lucky enough to witness the legendary women divers in action—absolutely breathtaking. She introduced us to foods we never would have discovered on our own, including eun-galchi (silver hairtail fish), which I still crave, and the black pork BBQ experience… honestly, we nearly cried over how delicious it was.

Another unforgettable day was visiting Jeongbang Falls with Clover. For adventurous travelers, this is a must. Sitting by the water eating fresh-caught abalone and conch was one of those spontaneous travel moments you remember forever. We also marveled at the dramatic beauty of Daepo Jusangjeolli Cliff and its stunning hexagonal rock formations.

And I would be remiss not to mention the hotels Kimkim selected, which elevated the trip even further. The Westin Josun Seoul, Signiel Busan, and Grand Hyatt Jeju all had the most welcoming, gracious staff. Everywhere we stayed, we felt less like guests at a hotel and more like we were being welcomed into someone’s home.

What made this trip so special wasn’t just the destinations—it was how personal and thoughtfully curated every moment felt. Kimkim didn’t just plan a vacation; they created an experience full of heart, culture, adventure, and memories we will treasure forever.

And Wookie and Clover… they made this journey extraordinary. Their warmth, humor, knowledge, and genuine care transformed this from a tour into something deeply personal and unforgettable.

We can say without hesitation: Kimkim gave us the trip of a lifetime. South Korea stole our hearts all over again, and thanks to Kimkim, we are already dreaming of coming back. If there is ever a reason to return for another adventure (and we hope there is!), we would book with Kimkim again in a heartbeat.

Thank you for memories we will carry forever.

Hotel Reviews
Grand Hyatt Hotel Jeju

Our stay at Grand Hyatt Jeju was nothing short of spectacular. From the moment we arrived, we were immersed in comfort, luxury, and hospitality that far exceeded expectations. This hotel is truly a destination in itself. The rooms are absolutely stunning—among the largest and most comfortable we have ever stayed in. Spacious, elegant, beautifully designed, and incredibly relaxing, the room felt more like a luxury retreat than a hotel stay. After full days of exploring Jeju, it was a joy to return to such a serene and comfortable space. Every detail felt elevated. The dining at this hotel deserves the highest praise. Every restaurant we experienced was outstanding, with food that was memorable from start to finish. And the breakfast buffet—simply incredible. The variety was remarkable and everything was beautifully prepared. From bulgogi and dumplings to fresh salads, fruit, pastries, and countless other choices, each morning felt indulgent. We were completely spoiled and looked forward to breakfast every day. Another wonderful surprise was the shopping all on site, which made the experience feel even more complete. Having dining, luxury accommodations, and excellent shopping all in one place made the hotel feel like its own vibrant world. What truly elevated our stay, though, was the staff. Everyone was warm, welcoming, and genuinely kind, creating an atmosphere that felt both luxurious and personal. A special thank you to Jun, whose friendliness and wonderful conversations made our stay even more meaningful. It is rare to meet someone in a hotel who leaves such a lasting impression, and we will certainly miss our chats with him. Grand Hyatt Jeju offers everything you could want—beautiful oversized rooms, exceptional dining, incredible amenities, shopping, and heartfelt hospitality. It combines grandeur with warmth in a way that is hard to find. This was far more than a hotel stay—it was an unforgettable experience. We would return without hesitation and already miss it. If you are visiting Jeju and want true luxury paired with genuine hospitality, this is an absolute must-stay. Five stars are simply not enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SIGNIEL BUSAN
Busan

Our stay at Signiel Busan was absolutely exceptional and easily one of the highlights of our trip. From the moment we arrived, everything about this hotel felt elevated, thoughtful, and unforgettable. First, the location could not have been any better. Just a short walk to Haeundae Beach, it was the perfect base for enjoying Busan. And the views—absolutely breathtaking. Our room had a balcony (yes, a balcony!) overlooking the ocean, and waking up to that view each morning felt surreal. Sitting outside with the sea breeze and hearing the waves was pure magic. The room itself was stunning—beautifully designed, spotless, and incredibly comfortable. Every detail felt luxurious yet welcoming. The bed was heavenly, the space was serene, and honestly… we did not want to leave. What truly made the stay special, though, was the staff. The service was impeccable but also so warm and personal. Having tea brought to our room was such a thoughtful touch and made us feel genuinely cared for. It is rare to find a luxury hotel that feels this polished while also feeling so personal. And the breakfast buffet—simply outstanding. Every morning felt like a feast. The spread was beautifully laid out and absolutely delicious. Freshly made eggs, dumplings, soup, fresh fruit, pastries… we were completely spoiled. It was one of the best hotel breakfasts we have ever had. Everything about Signiel Busan speaks to excellence: the unbeatable location, breathtaking ocean views, luxurious rooms, extraordinary staff, and incredible dining. This is not just a hotel stay—it is an experience. If you are visiting Busan and want a stay that is elegant, memorable, and deeply relaxing, this is an absolute must. We would return in a heartbeat. Five stars do not do it justice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rakkojae Hahoe Hanok Hotel
Andong

Our stay at Rakkojae Hahoe Hanok was one of the most unique and memorable parts of our trip to South Korea. If you want to immerse yourself in Korean history and experience something truly special, this is a place you should not miss. The beauty of the surrounding area is breathtaking. Set near the historic Hahoe Folk Village, the scenery feels timeless—peaceful, cultural, and almost like stepping into another era. Waking up surrounded by nature and traditional architecture was an experience in itself. Sleeping in a traditional hanok was something we had looked forward to, and it exceeded expectations. The heated floors (ondol) made the room incredibly cozy and added to the authenticity of the experience. There was something so peaceful about staying in a traditional Korean home while still enjoying modern comfort. Our room was wonderfully spacious—three of us stayed in one room and never felt crowded. There was plenty of room to move around, the bathroom was large and beautifully appointed, and the amenities were fantastic. Every detail felt thoughtful and elevated, balancing tradition with comfort in a way that made the stay feel both authentic and luxurious. What makes this property so special is that it is not just a hotel stay, it feels like a cultural experience. The only small note for us was the dining experience. While beautifully presented and refined, it leaned a bit too bougie for our taste. We had hoped for a more traditional, rustic Korean meal that matched the authenticity of the hanok setting. It was still well done, just not quite what we expected. That said, this did not take away from how remarkable this property is. Rakkojae Hahoe Hanok is truly one of a kind—a rare chance to experience Korean heritage in such a beautiful and comfortable setting. For travelers looking for something meaningful, memorable, and unlike a standard hotel stay, this place is unforgettable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Josun Seoul

Our stay at The Westin Josun Seoul was nothing short of extraordinary. From the moment we arrived, we knew this was going to be a special place, but by the time we left, it felt like leaving friends behind. Our hearts already miss the wonderful people there. First, the location simply cannot be beat. The hotel is just steps from Myeong-dong, which made it the perfect home base for exploring Seoul. Incredible food, endless shopping, vibrant nightlife—it was all right outside the door. Whether heading out for street food, late-night wandering, or sightseeing, we could not have asked for a better location. The hotel itself is elegant, immaculate, and incredibly comfortable. Our room was beautiful, peaceful, and luxurious, with every detail thoughtfully curated. After long days exploring, it felt like returning to a sanctuary. But what truly sets this hotel apart is the people. The staff made this stay unforgettable. William, the back doorman, was such a warm and welcoming presence and made us feel cared for from day one. The concierge staff were equally amazing—knowledgeable, kind, and genuinely invested in making our experience special. We truly felt like friends, not visitors, and that level of hospitality is rare and deeply meaningful. The breakfast buffet deserves its own standing ovation. It was absolutely out of this world—one of the best hotel breakfasts we have ever experienced. The quality, variety, and service were exceptional. Highlights for us were the dumplings, salmon, and kimchi, all absolutely delicious. Every morning felt like a culinary event. What makes this hotel so remarkable is that it combines luxury with heart. It offers world-class accommodations, an unbeatable location, and service that makes you feel at home in another country. This is not just a great hotel—it is a must-stay when visiting Seoul. We would return in a heartbeat, and honestly cannot imagine staying anywhere else. The Westin Josun Seoul helped make our trip unforgettable. Five stars are not enough.

Authenticity & Character
See review
Location
See review
Staff
See review
Cleanliness & Comfort
See review
Local specialist: Jessica Wang

Japan girls trip Spring 2026
Japan | Apr 7 - Apr 15, 2026

A
Anne M.
Peachtree City, GA | Reviewed on Apr 26, 2026
Our Spring Japan trip was organized by Sandy, and it was amazing! I've always heard that Japan is a country worth visiting and it's true! What a place :) Sandy answered many questions from our group before we traveled and during our visit. Our guides made sure that our excursions ran smoothly. Yuki went above and beyond in explaining history and special features of the sites we visited. His love for Japan made our trip very enjoyable. The trip exceeded expectations. Read more

Our Spring Japan trip was organized by Sandy, and it was amazing! I've always heard that Japan is a country worth visiting and it's true! What a place :) Sandy answered many questions from our group before we traveled and during our visit. Our guides made sure that our excursions ran smoothly. Yuki went above and beyond in explaining history and special features of the sites we visited. His love for Japan made our trip very enjoyable. The trip exceeded expectations.

Hotel Reviews
The Royal Park Canvas Osaka Kitahama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Miyama Village Tour From Kyoto
Full Day Miyama Village Tour From Kyoto
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Everyone worked hard to see that we enjoyed the tea ceremony.

Quality of Experience
Guides, Drivers and Staff
Had trouble finding the location. The Staff at the location was Amazing.
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Onsen experience
Full Day Mt. Fuji and Lake Kawaguchi Tour with Onsen experience
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Chase Cherry Blossom with Meiji Jingu in Tokyo
Chase Cherry Blossom with Meiji Jingu in Tokyo
Tokyo

Beautiful Gardens!

Quality of Experience
Guides, Drivers and Staff
Transport
Learn the Secrets Behind Sushi in a Cooking Class
Learn the Secrets Behind Sushi in a Cooking Class
Osaka

The teaching chefs were incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 27, 2026
Hi Anne, Thank you so much for feedback — it truly means a lot to me. I’m so happy to hear that you had such a wonderful time in Japan. It’s always special to see guests experience the country for the first time and enjoy it as much as you did. I’m really glad everything went smoothly and that the trip exceeded your expectations. I’ll be sure to pass your kind message along to Yuki as well — he’ll be very happy to hear it. He’s truly passionate about what he does, and it’s great that it... Read more

Hi Anne,

Thank you so much for feedback — it truly means a lot to me.

I’m so happy to hear that you had such a wonderful time in Japan. It’s always special to see guests experience the country for the first time and enjoy it as much as you did. I’m really glad everything went smoothly and that the trip exceeded your expectations.

I’ll be sure to pass your kind message along to Yuki as well — he’ll be very happy to hear it. He’s truly passionate about what he does, and it’s great that it came through during your time together.

It was a pleasure helping you plan this trip, and I hope Japan leaves you with many great memories for years to come. If you ever decide to explore more of Asia like South Korea, Singapore , China and more in the future, I’d love to help again.😊

Warm regards,
Sandy

Amazing 14 day trip to Japan
Japan | Apr 5 - Apr 18, 2026

Ramiro
Ramiro Z.
San Jose, CA | Reviewed on Apr 26, 2026
We had a wonderful 14 day trip to Japan organized by Eleanor. It was our first trip to Japan, and we saw and did everything we wanted to and more. We have never used a service or tour group for our travels before this trip. The itinerary created by Eleanor was completely manageable and ran smoothly- no problems at all. It was mostly self guided (our choice) but with selected guided sections that were very enjoyable and worthwhile. She kept in touch periodically along the way just to make... Read more

We had a wonderful 14 day trip to Japan organized by Eleanor. It was our first trip to Japan, and we saw and did everything we wanted to and more. We have never used a service or tour group for our travels before this trip.

The itinerary created by Eleanor was completely manageable and ran smoothly- no problems at all. It was mostly self guided (our choice) but with selected guided sections that were very enjoyable and worthwhile. She kept in touch periodically along the way just to make sure things were going as planned.

There were many cities and adventures we wouldn’t have chosen without Eleanor’s recommendations (such as 2 short day hikes along the Nakasendo Trail and Kiso valley, tea ceremony in Kyoto, onsens and sentos at all hotels). The guides and drivers recommended by Eleanor were all excellent. Japan was absolutely memorable and fantastic on all levels. We look forward to going back. I highly recommend Eleanor and kimkim if you are planning a trip to Japan.

Local specialist: Eleanor Chen

Great one-week stop-over - three city exposure of Japan
Japan | Apr 14 - Apr 21, 2026

Tom
Tom D.
Minneapolis, MN | Reviewed on Apr 26, 2026
We had a great time with a quick one-week stopover in Japan. Really enjoyed Kyoto gardens and temple/shrines. Picture and weather perfect day in Hakone - doing the loop - with the iconic snow-capped Fuji. Toyko is much to big for just 2 days - but loved the Palace Garden and the Asakusa area was buzzing. Read more

We had a great time with a quick one-week stopover in Japan. Really enjoyed Kyoto gardens and temple/shrines. Picture and weather perfect day in Hakone - doing the loop - with the iconic snow-capped Fuji. Toyko is much to big for just 2 days - but loved the Palace Garden and the Asakusa area was buzzing.

Hotel Reviews
Asakusa View Hotel Annex Rokku
Tokyo

Very modern city hotel. Very clean quite and comfortable. Helpful staff. Breakfast buffet at their main building was excellent.

Authenticity & Character
It's a very modern hotel - clean, quiet and comfortable.
Location
Fun to be right in the Asakusa area and easy access to subway
Staff
Cleanliness & Comfort
Tokinoyu Setsugetsuka
Hakone-machi

Clearly a good resort experience with baths and very close proximity to the transit needed to make the loop

Authenticity & Character
If you like to dress up - they provide all the robes and such. Very nice hot baths and spacious rooms. However zero flexibility with set menu and over the food is average taste
Location
2 minute walk from train station / cable car
Staff
Had issues communicating and had issues with seating on reserved 2nd day dinner. We were first in lline for our shift and they sat us (initially in a dark corner table with no view of anything- while the many garden view tables were all open and available. After a few challenges trying to communicate our issue they finally re-sat us at a good view table. But it was not friendly and barely accommodating. No flexibility and as non Japanese speakers found communication bumpy.
Cleanliness & Comfort
Large clean room - plenty of towels and good garden view
Hotel Vischio Kyoto by GRANVIA
Kyoto

Nice quiet room. Really amazing breakfast buffet. Location next to train station made navigation and transfers really accesible

Authenticity & Character
Great shower - clean and comfortable - Japanese food available at breakfast buffet
Location
2 minute walk to train station
Staff
Cleanliness & Comfort
Very clean. Firm beds
Activity Review
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Kyoto

Yuki our guide made this our top highlight of all our time spent in Kyoto. Especially enjoyed the pacing and allowing us some peaceful time to soak in the very private Zen garden. She also moved us thru the more busy tourist areas, finding great spots for pictures and explanations. Tofu lunch was amazing, best authentic food on our entire trip in a beautiful house (glad we ate there over the temple lunch which was not available that day). Plus she sent us over 50 photos she took of our day together. Yuki also was extra special post tour - riding the train with us to get us right to the market and taking extra time later to send suggestions for a shop in Toyko where we might find masks (we collect masks from our travels). Yuki made the whole day exceptional

Quality of Experience
Great locations, Guide and Learnings - highly recommend (especially for the less touristy stops)
Guides, Drivers and Staff
Yuki is exceptional
Transport
it was a walking tour -
Local specialist: Cannon Xiao

Phenomenal cherry blossom trip 🌸
Japan | Apr 3 - Apr 13, 2026

J
Jody C.
San Diego, CA | Reviewed on Apr 26, 2026
Thank you Ada, and all those involved in organizing an unforgettable cherry blossom trip to Japan. Read more

Thank you Ada, and all those involved in organizing an unforgettable cherry blossom trip to Japan.

Hotel Reviews
Karuizawa Hotel Longing House
Karuizawa

This was our least favorite town we visited, and our least favorite hotel. It is far from the hiking trail and the activity in the city. It had the least authentic Japanese vibe of everywhere we visited. The huge old dirty teddy bears sitting out in the rain were not a welcome greeting. The outstanding customer service we received throughout Japan was lacking in this town and this hotel. The room was fine. The breakfast was good. I would not recommend visiting this town or this hotel.

Authenticity & Character
Throw away old disgusting giant teddy bears that contaminate both indoor and outdoor spaces.
Location
There could be a free shuttle from the train station.
Staff
No one at desk, have to ring a bell and wait.
Cleanliness & Comfort
Hiroshima Tokyu REI Hotel
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Kyoto Umekoji
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taoya Kisoji
Tsumago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Morino Hotel
Kiso
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onyado Nono Matsumoto Natural Hot Spring
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Richmond Hotel Premier Tokyo Schole
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Half-day Tokyo Highlights: Meiji Jingu & Senso-ji Temple
Half-day Tokyo Highlights: Meiji Jingu & Senso-ji Temple
Tokyo

Naomi

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Apr 26, 2026

Hi Jody,

Thank you again for sharing your feedback—I really appreciate it.

I’m very glad to hear that your cherry blossom trip overall was memorable. At the same time, I’m sorry that your stay in Karuizawa and at Karuizawa Hotel Longing House didn’t meet your expectations. I completely understand your concerns, especially given the high standard you experienced elsewhere in Japan.

Based on your feedback, we will no longer recommend this hotel for future trips.

Thank you again for your honest comments—they truly help us improve.

Warm regards,
Ada

Our trip to Japan was a positively life alter...
Japan | Apr 10 - Apr 19, 2026

Elsa
Elsa M.
Los Angeles, CA | Reviewed on Apr 25, 2026
Our trip to Japan was a positively life altering experience and the team at kimkim really executed a beautiful itinerary and took care of all of the arrangements for us.
Our specialist Jessica was very responsive and was available to answer any questions or concerns. Her itinerary for us flowed and that was the overall feeling for our time in Japan.
Our guides Chinami ( Hakone) , Fumiko ( Tokyo), Yoko (Kyoto) and Takehiko ( Kobe) did an outstanding job explaining the highlights of our...
Read more

Our trip to Japan was a positively life altering experience and the team at kimkim really executed a beautiful itinerary and took care of all of the arrangements for us.
Our specialist Jessica was very responsive and was available to answer any questions or concerns. Her itinerary for us flowed and that was the overall feeling for our time in Japan.
Our guides Chinami ( Hakone) , Fumiko ( Tokyo), Yoko (Kyoto) and Takehiko ( Kobe) did an outstanding job explaining the highlights of our sightseeing and handling the transportation details in a timely and expert manner. They were warm and informative and we had a lot of fun learning about Japan from them.
The kimkim app was invaluable in keeping us on track and not overwhelmed as we covered a lot of places in 10 days. It was nice to have a record of everything we did on a daily basis because the app did all the work! In short we loved our experience with kimkim and would use them again to plan a memorable trip.

Hotel Reviews
Hotel Century Southern Tower
Tokyo

Great location - across from Shinjuku train station and amazing shopping. The breakfast buffet is wonderful. The in room coffee pour over was the best hotel coffee over ever had. We were on thw 39th floor and had a beautiful view of the Imperial gardens.

Authenticity & Character
Tokyo high rise
Location
Walking distance to Shinjuku train station
Staff
Very busy hotel so it was sometimes hard to get someone on the phone and a line for breakfast
Cleanliness & Comfort
Impeccable
Kyoto Ryokan Sakanoue
Kyoto

Don’t let the worn carpeting in the hallways discourage you- the rooms are beautifully designed and the bathroom tub is exceptional. The Japanese breakfast is so delicious and the staff will arrange for a bath in their stone or wooden tubs which was a real treat! The location is great and you can easily walk to the Gion shopping and some shrines and temples.

Authenticity & Character
Beautiful Japanese minimalist zen design. Very comfortable beds and bath.
Location
Close to great restaurants and shopping
Staff
We lost a phone on the plane and they were out I’d their way to contact the local airline reps.
Cleanliness & Comfort
The carpeting needs to be replaced.
Hakone Kowakien TEN-YU
Hakone

The most amazing wellness trip of my life! The hotel runs expertly in the most beautiful Japanese onsen setting. The breakfast and dinner buffet is world class ( think amazing cruise liner). We loved the authentic kimonos which were a part of a truly Japanese spa experience. We went during cherry blossom season and would love to go back in the fall.

Authenticity & Character
The hot springs setting
Location
Staff
Courteous and so competent
Cleanliness & Comfort
You can even do your own laundry and they provide everything.
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 26, 2026

Hi Elsa,
It was a pleasure arranging your trip! Your satisfaction means the most to us.
If you need anything in the future, please feel free to reach out! Miss you😀
Best wishes,
Jessica

Great Experience
Japan | Mar 30 - Apr 8, 2026

B
Bianca N.
Miami, FL | Reviewed on Apr 24, 2026

The trip was amazing and Cannon was very helpful with the planning and extremely responsive. He tailored the trip to our requirements and was available for any questions we had. Everything was planned perfectly and he followed up with us along the way to ensure that things were running smoothly. He even arranged to have a birthday cake delivered to our hotel! Would definitely go back to Japan and would definitely use Cannon and kimkim again!
Our tour guides were also excellent - Ken, Ayumi, Yuki, and Naoko.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Apr 25, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an amazing trip. It’s great to know the itinerary was tailored to your needs and that everything went smoothly during your journey. We’re especially glad you enjoyed the birthday surprise—it’s always our pleasure to help create special moments! I will be sure to share your kind words with your guides Ken, Ayumi, Yuki, and Naoko—they will all be very happy to know they made your experience... Read more

Thank you so much for your wonderful feedback!

We’re delighted to hear that you had such an amazing trip. It’s great to know the itinerary was tailored to your needs and that everything went smoothly during your journey. We’re especially glad you enjoyed the birthday surprise—it’s always our pleasure to help create special moments!

I will be sure to share your kind words with your guides Ken, Ayumi, Yuki, and Naoko—they will all be very happy to know they made your experience memorable.

Thank you again for your trust and recommendation. We would love to welcome you back to Japan in the future!

Not a great experience.
Japan | Mar 20 - Apr 2, 2026

R
robert h.
Newark, NJ | Reviewed on Apr 22, 2026
The trip took us to good locations and we saw what we came to see. However, much of the best parts of the trip were without the guides provided. Only two guides out of the many we had were memorable. The others were so-so or poor. In some cases, proficiency with English was insufficient to have meaningful conversation. On the trips, the food was commonly not great. In some cases, no choice about the specific meal was provided. In other cases, the meals were up to us to find with no particular... Read more

The trip took us to good locations and we saw what we came to see. However, much of the best parts of the trip were without the guides provided. Only two guides out of the many we had were memorable. The others were so-so or poor. In some cases, proficiency with English was insufficient to have meaningful conversation. On the trips, the food was commonly not great. In some cases, no choice about the specific meal was provided. In other cases, the meals were up to us to find with no particular guidance. The foodie night in Osaka led us to mediocre quality street food. The plan had problems. The plan had us go to a restaurant in Kyoto that was closed on that day. The plan scheduled us to go to the same temple on both of the first two days. We asked for a change ahead of time but that change was not communicated to the guide before we got there (or at least, she was unaware of the change). In one case, the plan sent us to a destination that intended us to climb many stairs but no notice of that was communicated in the plan. Given our age, that was a potential problem. Fortunately, we were with one of the good guides who noticed this and was able to take us to an alternative destination. The hotels were largely fine, although the ryokan in Hakone felt more like a commercial hotel than an inn. There was no indication in the guide that the train trip from Osaka to Kanazawa started with a local train and then transferred to a bullet train. Given the expense, I would not use kim kim again, but would pick local guides via Get your guide or equivalent.

Hotel Reviews
Daiwa Roynet Hotel Ginza PREMIER
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel KANAZAWAEKI-NISHIGUCHI
Kanazawa

Easy in and out.

Authenticity & Character
Location
close to rail station.
Staff
Cleanliness & Comfort
Candeo Hotels Osaka The Tower
Osaka
Authenticity & Character
Modern and entirely commercial. The restaurant was only so so. The bar did not have what I would consider minimal options.
Location
Staff
Cleanliness & Comfort
The Blossom Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

More like a commercial hotel than an inn

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 24, 2026
Hi Robert, Thank you for taking the time to share such detailed feedback. We are very sorry that your travel experience did not meet your expectations. Not informing you about the stairs at the destination was indeed an oversight on our part, and the repeated temple visit in Tokyo was due to a miscommunication with our local ground operator. We deeply apologize for these mistakes. As a small gesture of our apology, I would like to offer you a refund of $300 USD. Please accept this as a... Read more

Hi Robert,

Thank you for taking the time to share such detailed feedback. We are very sorry that your travel experience did not meet your expectations. Not informing you about the stairs at the destination was indeed an oversight on our part, and the repeated temple visit in Tokyo was due to a miscommunication with our local ground operator. We deeply apologize for these mistakes.

As a small gesture of our apology, I would like to offer you a refund of $300 USD. Please accept this as a token of our regret. We know that $300 is nothing compared to your overall experience, but we still hope to do something for you. Once again, thank you for your candid review. We wish you all the best in your future travels.

Best Regards,
Shona

Girl’s Japan trip 2026
Japan | Apr 7 - Apr 15, 2026

Marianne
Marianne O.
Peachtree City, GA | Reviewed on Apr 22, 2026
Our visit to Japan was amazing from beginning to end. Our guides Nao and Yuki were wonderful. Nao was so happy for us to view Mt. Fuji and the beautiful cherry trees which were in peak form that day. She was happy to bring us shopping for some specific things and picked a great lunch spot on our Mt. Fuji day.
Yuki was especially concerned with us understanding him and even brought visual aids with him. He was constantly concerned with our comfort and happiness. He made time for us to...
Read more

Our visit to Japan was amazing from beginning to end. Our guides Nao and Yuki were wonderful. Nao was so happy for us to view Mt. Fuji and the beautiful cherry trees which were in peak form that day. She was happy to bring us shopping for some specific things and picked a great lunch spot on our Mt. Fuji day.
Yuki was especially concerned with us understanding him and even brought visual aids with him. He was constantly concerned with our comfort and happiness. He made time for us to stop for ice cream and shopping, brought us to my favorite lunch spot with the conveyor belts delivering our food and was very patient with our group of 8 women. He was a great translator during our tie dye experience and seemed to really enjoy showing us around.
We loved the first and last hotels, as they were a bit smaller and gave more personal service. The Kyoto Tokyu Hotel was very nice but maybe a little big and touristy for my liking, although they had a lovely gift shop.
I enjoyed Tokyo and Osaka as cities and also the surrounding areas. In Kyoto, maybe because of where we stayed I did not get a good feel for the city itself. However, we loved the tea ceremony, day in Miyama and the Philosopher’s Path, which we did from Kyoto.
All of our activities were so well planned and we enjoyed them all. Thanks to Sandy for the arrangements and for including everything we asked for.
Japan was so clean and beautiful. The people we met were gentle and polite. The food was delicious. The public transportation was easy to navigate. The bullet train was clean and comfortable. We even got lucky with the weather. Our only rain was during a travel day and our day at Mt. Fuji was sunny and clear.
Thank you, Sandy, for putting together a trip that I will remember fondly forever.
I will go to Kim.Kim again when planning my next adventure.
Marianne O’Shaughnessy

Hotel Reviews
Kyoto Tokyu Hotel
Kyoto

This hotel was a bit big for my liking. Too many big tour busses, a line up for breakfast in the morning and locates on a busy street. However, it was clean and beautiful inside and the gift shop is lovely.

Authenticity & Character
A bit too big and commercial
Location
I would have like to be in a quieter area where I could stroll to shopping and food.
Staff
Staff was friendly and helpful
Cleanliness & Comfort
Rooms were a bit cramped for 2 people but very clean. I didn’t love the step up to the bathroom.
The Royal Park Canvas Osaka Kitahama

I loved the size and location of this hotel. It was next to the subway stop and a short walk to the river.

Authenticity & Character
Breakfast was beautiful and delicious.
Location
Loved jumping on the subway and walking along the river.
Staff
Very friendly and helpful
Cleanliness & Comfort
The room was clean but a bit cramped for two of us.
Asakusa View Hotel Annex Rokku
Tokyo

The Asakusa View Hotel Annex was wonderful. I think being in the Annex and not in the larger hotel across the street was good. I like the feel of a boutique hotel and I got it here. The food was good, the staff friendly and helpful and the rooms were roomy and made the most out of the space. 2 of us were very comfortable here.

Authenticity & Character
The breakfast included traditional Japanese foods and the geisha show in the evening was enjoyable.
Location
On a pedestrian mall and easy to walk and shop any time of day.
Staff
The staff was friendly and helpful
Cleanliness & Comfort
Rooms were spotless and they made the best use of space so 2 people were very comfortable.
Activity Reviews
Chase Cherry Blossom with Meiji Jingu in Tokyo
Chase Cherry Blossom with Meiji Jingu in Tokyo
Tokyo

The wooded area we walked through was beautiful and I enjoyed the temple and museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo

This was a fun activity. A great way to spend lunchtime. Probably the most touristy thing we did but I’m glad we included it.

Quality of Experience
The MC was knowledgeable and spoke both English and Japanese perfectly. The wrestlers were entertaining and fun to watch.
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Onsen experience
Full Day Mt. Fuji and Lake Kawaguchi Tour with Onsen experience
Tokyo

Knowing that Mt.Fuji isn’t always visible made our day so much more spectacular. We had a clear view of the mountain all day. To add to it, the cherry blossoms were at their best the day we visited. It was a magnificent day!

Quality of Experience
Our guide Nao did a great job. We made the decision not to climb higher on the path because it would be another 2 hours. I think it was a great decision as we had a wonderful view from where we were.
Guides, Drivers and Staff
Our guide was wonderful today
Transport
Our driver was always there when we needed him.
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Don’t miss this experience! It was so much fun picking out a kimono to wear and getting dressed up. The tea ceremony was wonderful, we learned a lot and had a great time.

Quality of Experience
The staff was great and the girl leading our ceremony was wonderful
Guides, Drivers and Staff
We were on our own today-took a taxi to the spot, had a little difficulty getting there. The staff at the tea ceremony was wonderful.
Transport
Had a hard time communicating with the taxi driver but it all worked out.
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

Loved our walk around the monkey park. It was beautiful and the monkeys were sweet. I enjoyed feeding them and seeing the babies.

Quality of Experience
Guides, Drivers and Staff
Our guide was great and so was our driver. The staff at the park were all very friendly.
Transport
Our driver was always there when we needed him
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto

This temple area in the city was beautiful. Mao taught us how to purify ourselves to approach the temple and hue to bow in front of the temple. It was interesting learning about the religions of Japan.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyama Village Tour From Kyoto
Full Day Miyama Village Tour From Kyoto
Japan

Our day began with a tie dying activity on our way into Mijama. It was fun learning about the indigo ink that is popular in the region. Then touring the village with the thatched roofs and visiting their small museums was very interesting.

Quality of Experience
Our tie dying activity!
Guides, Drivers and Staff
Yuki was fun and informative, as always.
Transport
Driver was always there when we needed him.
Osaka-Nara day trip with Osaka Castle
Osaka-Nara day trip with Osaka Castle
Osaka

I loved visiting the Nara deer park, the temple with the large Buddha as well as Osaka castle. However, the museum at Osaka castle was a bit overwhelming and there wasn’t time to read all the information. I enjoyed our stop for Ramen for lunch and our stop later for ice cream and shopping. We stopped at an observation tower late in the day and I could have skipped that. I know Yuki was doing his best to show us everything.

Quality of Experience
Yuki was forever trying to make us happy
Guides, Drivers and Staff
Yuki and Mr. Li were wonderful
Transport
Vehicle was comfortable and our driver great.
Learn the Secrets Behind Sushi in a Cooking Class
Learn the Secrets Behind Sushi in a Cooking Class
Osaka

The ladies teaching us today were wonderful. We really got to experience the art of making sushi.

Quality of Experience
Teachers were great! The kitchen was clean and organized.
Guides, Drivers and Staff
They were great teachers, organized and patient.
Transport
We took taxis here today and did well.
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 24, 2026
Dear Marianne, Thank you so much for taking the time to share feedback. I’m really happy to hear how much you enjoyed your trip to Japan—it sounds like a very special experience from start to finish. I’m especially glad Guides Nao and Yuki took such good care of you. I’ll be sure to pass along your kind words to them—they’ll truly appreciate it. Your Mt. Fuji day with clear views and peak cherry blossoms sounds incredible, and I’m so glad you had those moments together, along with all the... Read more

Dear Marianne,

Thank you so much for taking the time to share feedback. I’m really happy to hear how much you enjoyed your trip to Japan—it sounds like a very special experience from start to finish.

I’m especially glad Guides Nao and Yuki took such good care of you. I’ll be sure to pass along your kind words to them—they’ll truly appreciate it. Your Mt. Fuji day with clear views and peak cherry blossoms sounds incredible, and I’m so glad you had those moments together, along with all the food, shopping, and unique experiences throughout the trip.

Thank you again for trusting me with your travel plans and for sharing your honest thoughts, including about the hotels and Kyoto. It really helps.

I’d love to help you plan your next trip whenever you’re ready.❤️

Warm regards,
Sandy

Japan Family trip
Japan | Apr 8 - Apr 21, 2026

Sarah
Sarah S.
San Jose, CA | Reviewed on Apr 21, 2026
Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back! Read more

Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back!

Hotel Reviews
Asakusa View Hotel Annex Rokku
Tokyo

Great location and big breakfast buffet.

Authenticity & Character
Location
Right near station , shrine and restaurants in Asakusa
Staff
Cleanliness & Comfort
MIMARU Osaka Shinsaibashi West

Good for families, otherwise quite basic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimaru Kyoto Station
Kyoto

Close to Kyoto station. Fairly basic.

Authenticity & Character
Location
Not near many sights, but close to station.
Staff
Lo
Cleanliness & Comfort
Mt. Koya temple stay
Koyasan

Authentic Japanese temple stay.

Authenticity & Character
Location
Close to the center of town
Staff
Friendly and explained everything well
Cleanliness & Comfort
Hotel Gracery Shinjuku
Tokyo

Gritty neighborhood, only dirty place we encountered in Japan. Inside the rooms were quite small, even by Japan standards. Didn’t find the novelty of the Godzilla to outweigh the vibe of the neighborhood that was not at all family friendly.

Authenticity & Character
Location
Good if you want that specific scene, but not our vibe.
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo
 Samurai and Ninja Museum with Experience
Samurai and Ninja Museum with Experience
Kyoto
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Excellent way to enjoy kimonos and participate in a tea ceremony

Quality of Experience
Full Day Osaka Discovery  with Cup Noodles Museum
Full Day Osaka Discovery with Cup Noodles Museum
Osaka

The Cup Noodles museum was fun, but we didn’t need a guide here and she didn’t even help us by translating despite participating in the activity herself. She was hard to hear and kids thought she was mean

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka-Nara Day Trip
Osaka-Nara Day Trip
Osaka
Quality of Experience
Guides, Drivers and Staff
Guide was excellent and gave us some personalized tips.
Transport
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

A bit long for our group- more geared toward adults

Quality of Experience
Guides, Drivers and Staff
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 22, 2026

Hi Sarah,

Thank you so much for sharing your experience — I’m really glad to hear the trip had something for everyone 😊 It’s wonderful that you enjoyed places like Hakone, Koyasan, and Nara — those are such special destinations, and I’m especially happy the kids stayed engaged throughout the journey!
I also really appreciate your honest feedback about Hotel Gracery Shinjuku. Your comments are very helpful, and we’ll definitely take this into account when making future recommendations, especially for families.

Warm regards,
Sandy