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491 Reviews
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Photo taken by HAZEL E
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Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
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Odynovo Tours Co., Ltd

We are a tour operator with a dedicated team of local specialists in Japan, South Korea, Thailand, the Philippines, and China who are enthusiastic about delivering exceptional service. Using our solid local connections and extensive knowledge of the destinations, we will help you create your dream vacation. Every year, thousands of discerning travelers work with us to customize their trips. Over 90% of them rate their experience as excellent. It's easy to see why: they get the experience created based on their interests and needs, travel without hassle as every detail is well taken care of, and return with memories that will last for a lifetime.

Odynovo Tours Co., Ltd is part of the following groups: Japan Travel Agents, China Travel Agents, South Korea Travel Agents

Featured trips & expertise

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See the best of South Korea and Japan as you cross the two nations by car, plane, and train. Learn about culinary traditions at busy markets in Seoul and Busan, then explore...

Recent Trip Reviews for Odynovo Tours Co., Ltd

Japanese Alps
Japan | Apr 19 - Apr 27, 2026

G
Gwen K.
Los Angeles, CA, USA | Reviewed on May 06, 2026
Our English speaking guides were very competent and personable They recommended good local restaurants. We loved the onsens and hotels that Ada booked for us. Our hotel in Kyoto had excellent breakfasts featuring local specialties. Read more

Our English speaking guides were very competent and personable They recommended good local restaurants. We loved the onsens and hotels that Ada booked for us. Our hotel in Kyoto had excellent breakfasts featuring local specialties.

Hotel Reviews
Onyado Nono Kanazawa Natural Hot Spring
Kanazawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was very small for two people.
Richmond Hotel Premier Kyoto Ekimae
Kyoto

Excellent breakfast with local specialties. Very close to Kyoto Station. Great views from comfortable rooms. Very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hida Takayama Onsen Takayama Green Hotel
Takayama

Two lovely onsens available, plus a private soaking tub in the room. Hotel staff was excellent and very helpful.

Authenticity & Character
Modern hotel with two beautiful onsens.
Location
Close to town and train station.
Staff
Cleanliness & Comfort
Local specialist: Ada Huang

Excellent service for an incredible trip!
Japan | Apr 13 - Apr 27, 2026

A
Alice M.
Ashburn, VA | Reviewed on May 04, 2026
Eleanor is an excellent planner. She was knowledgable and helpful in the planning process as well as throughout our trip. I appreciate how clear Eleanor was in her communication with us. She was prompt and consistent in her responses, and always available and able to answer questions/ change bookings etc. Knowing Eleanor was on hand to help in the event of difficulty was reassuring to myself and the other members of our party. Eleanor also put us in touch with Yoshika, who was a fantastic... Read more

Eleanor is an excellent planner. She was knowledgable and helpful in the planning process as well as throughout our trip. I appreciate how clear Eleanor was in her communication with us. She was prompt and consistent in her responses, and always available and able to answer questions/ change bookings etc. Knowing Eleanor was on hand to help in the event of difficulty was reassuring to myself and the other members of our party.

Eleanor also put us in touch with Yoshika, who was a fantastic tour guide for our time in Kyoto.

Many thanks to Eleanor for helping us to make the trip of a lifetime in Japan!

Hotel Reviews
Kyoto Umekoji Kadensho - Private Bath Facility

Wonderful space with traditional tatami mats throughout (no shoes allowed past entrance). The rooms were comfortable, clean and quiet, and the breakfast delicious. The staff was helpful and attentive. Would definitely stay here again when traveling to Kyoto.

Authenticity & Character
Traditional tatami floors, futon beds, shoji doors throughout. The baths were lovely too.
Location
About a 45min-1hour walk from the central shopping area and Gion neighborhood, 20-30 min walk from Kyoto Train Station. It was nice to retreat from the crowds to have a relaxing sleep and leisurely start to each day.
Staff
Cleanliness & Comfort
Hotel Groove Shinjuku
Tokyo

Nice spot to start and end out trip with. Large, western-style hotel in Shinjuku (busy commercial and transportation hub area). A reliable choice for cleanliness and tasty food.

Authenticity & Character
Fun theme of records and vintage music.
Location
Bang in the middle of a very busy area of Tokyo (Shinjuku). Good if you're happy to be in crowds first thing in the morning with lots of commercial outlets near by.
Staff
Very helpful and attentive staff who managed the chaos of check in and out with ease.
Cleanliness & Comfort
Rooms were quiet and clean. Very comfy beds for an excellent sleep.
Activity Reviews
Sightseeing in Kyoto: Arashiyama & Zen Temples
Sightseeing in Kyoto: Arashiyama & Zen Temples
Kyoto

Fun, quirky and beautiful sites to visit. More crowded but helpful to have a guide to help navigate and cut-down the need for constant decision making on our part!

Quality of Experience
Guides, Drivers and Staff
Transport
Wonderful Day in Uji & Nara
Wonderful Day in Uji & Nara
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Spiritual and Tranquil Kyoto with Fushimi Inari (for Laura)
Explore the Spiritual and Tranquil Kyoto with Fushimi Inari (for Laura)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Quite a touristy experience. Wasn't my favorite of the trip, although not sure if there were other ways of witnessing this special practice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on May 06, 2026

Hi Alice,

Thank you so much for sharing this, it truly means a lot 😊! I'm so glad to hear how much you enjoyed the trip.

I'll be sure to pass along your kind words to Yoshika, and I can already imagine how delighted she'll be knowing your feedback!

Thank you again for having me as part of planning such a special trip for you and your group. Wishing you many more wonderful trips ahead!

Best,
Eleanor

Read all Japan reviews

China - What a wonderful holiday!
China | Apr 17 - Apr 29, 2026

Nathan
Nathan S.
Australia | Reviewed on May 04, 2026
Our trip was wonderful. Planning and booking was easy thanks to Lisa and all her advice was spot on.
We had absolutely no issues throughout the trip - all drivers and guides were excellent - particularly Yestin in Beijing & Betty in Chengdu. Would also like to make a special mention to Chow (Mike) in Zhangjiajie - he went above and beyond to make our visit fun, despite the terrible weather that could not be helped - excellent service and a lovely man!
We loved visiting the Pandas (we love... Read more

Our trip was wonderful. Planning and booking was easy thanks to Lisa and all her advice was spot on.
We had absolutely no issues throughout the trip - all drivers and guides were excellent - particularly Yestin in Beijing & Betty in Chengdu. Would also like to make a special mention to Chow (Mike) in Zhangjiajie - he went above and beyond to make our visit fun, despite the terrible weather that could not be helped - excellent service and a lovely man!
We loved visiting the Pandas (we love animals!) and Betty was wonderful in navigating us away from the crowds and long line ups. The Zhangjiajie region was spectacular, but we really loved everywhere we visited. Thank you to everyone who made our trip very memorable!

Hotel Reviews
Tibet Hotel Chengdu
Chengdu

Great location and very lovely hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jolie Vue Boutique Hotel
Guilin

Great hotel for Guilin stay - the location is excellent and view from the bistro is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort

Our favourite hotel on our China tour - very relaxing with a lovely river view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

A good location for Shanghai’s Bund!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Beijing Highlights:Tiananmen Square, the Forbidden City & Hutongs
Beijing Highlights:Tiananmen Square, the Forbidden City & Hutongs
Beijing

Excellent way to start our China experience. Our guide Yestin was very good and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

We had a wonderful day visiting the Great Wall. Our guide, Yestin was excellent, especially at helping us avoid the really crowded areas and lone line ups!

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

A highlight of our China trip, the Zhangjiajie National Forest Park is spectacular, we had a wonderful time thanks to Chow, our guide who was a superstar in guiding us through all there was to see!

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

Unfortunately the weather was not ideal for our visit to Zhangjiajie’s Grand Canyon & Tiananmen Mountain - but despite this we had an amazing time anyway! Thanks to Chow, our Guide who helped make the day memorable and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

The Li Cruise was lovely - a relaxing way to see the spectacular scenery along the beautiful river.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chengdu: Pandas, Wuhou Shrine,Jinli Ancient Street
Explore Chengdu: Pandas, Wuhou Shrine,Jinli Ancient Street
Chengdu

LOVED, LOVED, LOVED the Pandas! Even though the Panda Centre seemed to be crowded, Betty our guide was able to keep us away from long lines and we had plenty of stress free time to just watch the beautiful animals. One of our favourite days in China.

Quality of Experience
Guides, Drivers and Staff
Transport
Yulong River Rafting Experence
Yulong River Rafting Experence
Yangshuo

The bamboo rafting experience was a little bit of fun and a great way to see the scenery of the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Scenic Countryside in Yangshuo by Cycling
Explore the Scenic Countryside in Yangshuo by Cycling
China

We opted out of this activity due to the weather!

Quality of Experience
Guides, Drivers and Staff
Transport
Chongqing City Highlights One-Day Tour
Chongqing City Highlights One-Day Tour
Chongqing

The Chongqing City is pretty cool but this tour was not one of our favourites of China’s city tours. Yudy the guide was nice, but the spots we saw were pretty lame and not really that interesting and we didn’t see everything that was listed (didn’t get taken to Raffles City to do the Sky Bridge or see the Hongya Cave light up at night - only during the day with almost nothing happening). Overall the tour seemed a bit rushed - it would have been better to start in the late afternoon into the evening.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai

We enjoyed our Shanghai City Highlights tour, with the highlight being the Yu Garden.

Quality of Experience
I
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
Photo taken by Nathan S
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Lisa
Lisa Sun
Local specialist in China | Replied on May 07, 2026
Dear Nathan and Kerry, Thank you so much for your wonderful message. We truly appreciate your kind words and are so happy to hear that you had such a memorable trip. It means a lot to know that everything went smoothly and that our guides and drivers made a positive impression on your journey. I will be sure to pass your special thanks to Yestin in Beijing, Betty in Chengdu, and Mike (Chow) in Zhangjiajie — they will be very happy to hear your feedback, especially your kind mention of Mike... Read more

Dear Nathan and Kerry,

Thank you so much for your wonderful message. We truly appreciate your kind words and are so happy to hear that you had such a memorable trip.

It means a lot to know that everything went smoothly and that our guides and drivers made a positive impression on your journey. I will be sure to pass your special thanks to Yestin in Beijing, Betty in Chengdu, and Mike (Chow) in Zhangjiajie — they will be very happy to hear your feedback, especially your kind mention of Mike going above and beyond despite the weather.

We’re also delighted that you enjoyed the pandas and the beautiful Zhangjiajie region. It’s always our goal to help travelers experience the very best, even during busy or challenging conditions, and your feedback is incredibly encouraging for the whole team.

We truly value your trust and your detailed review — it helps us continue improving and delivering even better experiences in the future.

We would be absolutely delighted to welcome you again whenever you plan your next journey.

Warm regards,
Lisa

Read all China reviews

We enjoyed a spectacular visit to Japan which...
Japan | Apr 13 - Apr 27, 2026

L
Laura E.
Los Angeles, CA | Reviewed on May 03, 2026
We enjoyed a spectacular visit to Japan which we could not have had without Eleanor at kimkim. Thank you doesn't begin to express our deep gratitude for how well she orchestrated our experience. From arranging hotel reservations, private guides and drivers, and answering my countless questions about various details, all was handled with grace, patience, humor and skill. Our time in Japan went very smoothly and when we requested a change Eleanor seamlessly made adjustments to suit our needs.... Read more

We enjoyed a spectacular visit to Japan which we could not have had without Eleanor at kimkim. Thank you doesn't begin to express our deep gratitude for how well she orchestrated our experience. From arranging hotel reservations, private guides and drivers, and answering my countless questions about various details, all was handled with grace, patience, humor and skill. Our time in Japan went very smoothly and when we requested a change Eleanor seamlessly made adjustments to suit our needs. We felt very well cared for. We couldn't have asked for a more competent agent and advisor. Eleanor was a pleasure to work with and helped our Japan travel dream come true.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on May 06, 2026

Hi Laura,

Thank you so much for such great words for me, which is already the best reward😆! It was such a joy to work with you. Also, thanks a lot for how openly you communicated throughout the planning process and on the trip. I'm so proud that we could turn this long-awaited trip into such a special experience🎉! Japan will definitely miss you, too!

All the best,
Eleanor

Read all Japan reviews

Authentic and Amazing Experience
Japan | Apr 13 - Apr 25, 2026

D
Douglas S.
Los Angeles, CA | Reviewed on May 01, 2026

This was my first time using KimKim and first trip to Japan.

Shona is truly amazing! I’m truly grateful for all her help! She was very thoughtful in everything she arranged. She helped ensure I got to do everything I wanted to, in the multiple cities I visited, while staying within budget. The activities, tours and guides were fantastic!

Shona was always there during my trip as well, to ensure an authentic and memorable experience! I met so many great people, made so many memories, and took so many great photos.

Thank you, again!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 01, 2026

Hi Doug,
Greetings from Shona.
Thank you so much for your wonderful review! You will always be my VIP guest, and it was truly a pleasure to assist you throughout your trip.

I sincerely look forward to planning your next journey and creating another memorable experience for you.

Warm regards
Shona

Read all Japan reviews

Enlightening China Adventure!
China | Apr 9 - Apr 20, 2026

Richard
Richard D.
The Villages, FL | Reviewed on Apr 30, 2026
When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even... Read more

When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even better. Heidi made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my wife and I. I was unfamiliar with how accessibility works in China, but Heidi handled every single detail flawlessly. From coordinating transportation between hotels in different cities, to selecting ideal locations to visit, arranging private tours, and ensuring smooth drop-off/pickup at airports and train stations -- nothing was overlooked. We literally felt like royalty the second we got off that plane as Heidi thought of everything. One of the standout aspects of the trip was the thoughtfully designed itinerary. Each day included planned activities, but there was also flexibility built in for leisure time.

What made this trip so special wasn’t just the destination, but was how personal and thoughtfully curated every moment felt. Traveling in a new country can sometimes feel overwhelming, but with KimKim everything was handled so professionally that we could simply relax and enjoy the experience. That level of organization made traveling around the country very easy.

At every step we felt safe, comfortable, and well looked after by the excellent bi-lingual tour guides. The tour guides made this journey extraordinary, especially Emma (Beijing), Kathy (Xi’an), Ethan (Zhangjiajie), and Autumn (Shanghai). Thanks to them, we enjoyed our China adventure and now have very fond memories that will last a lifetime. The tour guides would come and get us from our hotels and bring us back to our hotels. They would check in with us daily to make sure we knew where we were going and had any questions. They were all knowledgeable, warm, and clearly excited to share her culture and stories with us as well as learning about our culture (especially learning about our county’s slang). Their enthusiasm made the experience feel much more personal and engaging. Their warmth and good humor even outshined their obvious depth of knowledge and skill of communication. Every guide made us feel like we traveling with a family member. They selected fantastic restaurants throughout each city where we could enjoy authentic local food without worrying about our dietary needs. Every recommendation was spot-on. They were so much fun to spend time with!

And I would be remiss not to mention the hotels KimKim selected, which elevated the trip even further. Everywhere we stayed, we felt less like guests at a hotel and more like we were being welcomed into someone’s home. Also, all of our drivers were excellent as well—professional, safe, and reliable.

As this was our 2nd trip with KimKim, all the arrangements made by them have always been 100 reliable, including accommodation, transportation and activities. Overall, this trip exceeded every expectation. The itinerary was the perfect blend of city action, historical insight, and natural wonder. Overall, KimKim, especially Heidi, made our China trip feel personalized, well-supported, and wonderfully memorable. Highly recommended them for anyone seeking a well-organized, locally informed travel experience.

Activity Reviews
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Peking Duck Experience
Peking Duck Experience
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Xi'an City: Ancient City Wall and Drum Tower
Explore Xi'an City: Ancient City Wall and Drum Tower
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Water Town with Boat Ride
Day Trip to Zhujiajiao Water Town with Boat Ride
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Full day Tour with Golden Whip Creek&Ten Mile Gallery & Baofeng Lake
Full day Tour with Golden Whip Creek&Ten Mile Gallery & Baofeng Lake
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour with the Yu Garden
Half Day City Tour with the Yu Garden
Shanghai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 01, 2026

Thank you so much for your wonderful and detailed review!

We’re truly delighted to hear that you and your wife had such a memorable experience in China. It means a lot to know that our team were able to make your journey smooth, personalized, and enjoyable from start to finish.

Your kind words about the guides, itinerary, and overall arrangements are greatly appreciated—we will be sure to share them with everyone involved.

We look forward to assisting you with your next adventure in the future!

Read all China reviews

Successful family trip to Tokyo and Okinawa
Japan | Mar 15 - Mar 28, 2026

Sakura
Sakura I.
Canada | Reviewed on Apr 29, 2026
Family trip to Japan was planned through Kimkim was generally positive. There was a lot of back and forth finalizing the trip, all done online so there was some awkwardness with communication and getting all our questions answered efficiently. The week in Tokyo was great, part self guided and private tours. The Mt. Fuji with Lake Kawaguchi & Oishi Park tour was a bit of a disappointment because it was overcast and we did not see Mt. Fuji at all but our guide Yang was lovely and humoured us... Read more

Family trip to Japan was planned through Kimkim was generally positive. There was a lot of back and forth finalizing the trip, all done online so there was some awkwardness with communication and getting all our questions answered efficiently.

The week in Tokyo was great, part self guided and private tours. The Mt. Fuji with Lake Kawaguchi & Oishi Park tour was a bit of a disappointment because it was overcast and we did not see Mt. Fuji at all but our guide Yang was lovely and humoured us by letting us stop to eat Hoto noodles, shop at the fruit stand and skipped part of the tour due to the fact there was no view that day. The tour company Magical Trip was very good, with friendly local tour guides that really gave a personalized experience. The sumo experience was so fun and our tour guide Shiina Saito was amazing. All the private transfers were great, the drivers contacted us in advance via WhatsApp and were easy to keep in communication. We took the suggested self-guided tours as a rough guide and pretty much did our own exploration of the city. We booked our own ticket to a Giant's baseball game as it was easier to do so.

The week in Okinawa was also great but in retrospect would have preferred more self guided with a rental car as the bus trip to North Okinawa sightseeing tour & Churaumi Aquarium was a disappointment. Most of the time was spend in crowded bus stopping at places that did not interest us and we did not have much time at the aquarium which was what we wanted to experience. We left the tour at the second to last stop as our hotel was a 20 min walk away and the end of the tour would've taken us an hour away by car from our hotel, saving us 100 min sitting in a vehicle. The surfing and snorkeling trips were enjoyable. The Shuri castle tour was with Magical Trip, our private guide Maria was fantastic.

I have used Kimkim before for a Greece trip and our agent kept in contact via WhatsApp and was available immediately for questions and concerns. Our Japan tour guide Shona was very helpful but all our communication was through Kimkim messaging and there was always a delay because of this. There was no real emergency but there was one time in Tokyo we did not have access to our TeamLab tickets till last minute and a time in Okinawa where our private transfer driver was late and we had to improvise and take a taxi get reimbursed later. It all worked out but I imagine not all travelers could've rolled with the punches as we can speak some Japanese to communicate our problems.

Hotel Reviews
ANA InterContinental Manza Beach Resort
Okinawa

Great view and access to pool and beach. Nice little fitness centre. PST Pizza and buffet breakfast was great. Hotel was a little remote, far from other sights but there was a shuttle to the gate that saved from walking to local restaurants.

Authenticity & Character
Looked like a cruise ship
Location
Great view and access to beach/pool
Staff
Cleanliness & Comfort
Tosei Hotel Cocone Tsukiji Ginza Premier
Tokyo

Clean and convenient hotel. Great location, great service and buffet breakfast was very good.

Authenticity & Character
There was a public bath and small gym. Buffet breakfast was good.
Location
Staff
Staff was very friendly and helpful. They were able to keep our luggage for a week while we went to Okinawa for a week.
Cleanliness & Comfort
Activity Reviews
Okinawa Surfing Experience
Okinawa Surfing Experience
Okinawa

Very small group activity which allowed it to be quite personalized. Guides were great.

Quality of Experience
Very small group and personalized.
Guides, Drivers and Staff
Transport
Naha, Okinawa: Keramas Island Snorkeling Day Trip with Lunch
Naha, Okinawa: Keramas Island Snorkeling Day Trip with Lunch
Okinawa

Keramas Island was beautiful. It was a bit of a large group tour but we got to see a lot of great marine life. Felt a little like cattle and did not have very much freedom during this activity but they seemed very concerned about safety which is I suppose is good.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Naha City
Explore Naha City
Okinawa

This was a big bus tour that was mostly stops for shopping. The stop at Churaumi Aquarium was too short to fully enjoy it. Spent a lot of time driving. The tour guide was stressed and mostly busy herding people. Our hotel was close the the second to last stop so we left to walk 20 min to our hotel otherwise we would have spent another 2 hours driving.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

This tour was very fun. Our guide Shiina Saito was lovely. The sumo wrestlers were funny and entertaining.

Quality of Experience
Food
Chanko nabe was tasty.
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Our guide was very lovely but without a view of Mt. Fuji this all day tour is pretty disappointing.

Quality of Experience
If weather is not optimal make changes to itinerary?
Guides, Drivers and Staff
Very friendly and accommodating guide.
Transport
Clean and comfortable van.
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 07, 2026

Hi Sakura,
Thank you so much for your feedback regarding Okinawa. It helps us gain a deeper understanding of this destination. I truly appreciate your support and understanding during the trip. Your family is such a kind and optimistic group—it has been a pleasure to assist you.

We will actively work on improving any areas where we fell short, and we hope that for your next trip, you will consider traveling with KK Travel again.

Warm regards,
Shona

Our family had a dream trip expertly curated ...
Japan | Mar 27 - Apr 5, 2026

Nicole
Nicole D.
Los Angeles, CA | Reviewed on Apr 29, 2026
Our family had a dream trip expertly curated by Cannon from kimkim. It was my first time using this service and it delighted and exceeded expectations at every turn. Going to Japan for the first time seemed intimidating to plan and Cannon was with us every step of the way making sure we were prepared and enjoying every minute. Our guides and activities were all fantastic. Jason was particularly wonderful. He was knowledgeable, fun and easy to spend an action packed day with and attentive... Read more

Our family had a dream trip expertly curated by Cannon from kimkim. It was my first time using this service and it delighted and exceeded expectations at every turn. Going to Japan for the first time seemed intimidating to plan and Cannon was with us every step of the way making sure we were prepared and enjoying every minute. Our guides and activities were all fantastic. Jason was particularly wonderful. He was knowledgeable, fun and easy to spend an action packed day with and attentive to our pace and preferences. Each driver and guide made contact the evening before and was right where they said they'd be each excursion. The app was easy to use and having it and Cannon in our "pocket" was a great comfort as we navigated each new place. We had an incredible time exploring a wonderful country and created memories we will treasure always. The experiences hit all the right notes and left us excited to plan our next trip! Thank you KimKim for making travel adventures so easy, accessible and absolutely enjoyable!

Hotel Reviews
Shinagawa Prince Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Umekoji Kadensho - Private Bath Facility
Authenticity & Character
Location
Proximity to train
Staff
Cleanliness & Comfort
Tokyo Dome Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Yumoto Fujiya Hotel
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Hakone Adventure: Mt. Fuji Views & Lake Ashi Cruise
Full-Day Hakone Adventure: Mt. Fuji Views & Lake Ashi Cruise
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Nara: Temples, Deer, and Historic Streets
Day Trip to Nara: Temples, Deer, and Historic Streets
Kyoto
Quality of Experience
Guides, Drivers and Staff
Our driver was the best! So sweet and friendly.
Transport
Our driver!
Nishiki Market Brunch Walking Food Tour
Nishiki Market Brunch Walking Food Tour
Japan

Great guides! Josh was so fun and knowledgeable and made sure we tried lots of new things at the market and walked away with new knowledge and full stomachs.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto’s Cultural Treasures: Fushimi Inari-Taisha, Kiyomizu-dera & Gion District
Kyoto’s Cultural Treasures: Fushimi Inari-Taisha, Kiyomizu-dera & Gion District
Japan

Jason was very knowledgeable and was very attentive to our preferences and pace. It was a lot to see in a day but it was so much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Quality of Experience
Guides, Drivers and Staff
Ninja Experience in Kyoto (Family & Kid Friendly)
Ninja Experience in Kyoto (Family & Kid Friendly)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo: Sumo Show Experience with Drinks and Photo
Tokyo: Sumo Show Experience with Drinks and Photo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Sushi & Home Cooking Class from Market to Table near Asakusa
Sushi & Home Cooking Class from Market to Table near Asakusa
Tokyo

Super fun and our teacher was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Great guide
Transport
From Hakone to Kyoto
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on May 04, 2026
Hi Nicole, Thank you so much for this incredibly kind and thoughtful message. I’m really happy to hear that your first experience with Kimkim and your journey in Japan exceeded expectations and felt smooth and enjoyable throughout. Japan can feel a bit overwhelming for a first visit, so it’s especially rewarding to know you felt supported every step of the way and were able to simply focus on enjoying the experience. I’m also glad to hear Jason made such a strong impression—he is indeed... Read more

Hi Nicole,

Thank you so much for this incredibly kind and thoughtful message.

I’m really happy to hear that your first experience with Kimkim and your journey in Japan exceeded expectations and felt smooth and enjoyable throughout. Japan can feel a bit overwhelming for a first visit, so it’s especially rewarding to know you felt supported every step of the way and were able to simply focus on enjoying the experience.

I’m also glad to hear Jason made such a strong impression—he is indeed wonderful, and I’ll be sure to share your kind words with him and the rest of the team, including the drivers and guides who supported your trip.

It was a real pleasure helping plan this journey for your family, and I’m truly grateful for your trust. Knowing you’ve created such meaningful memories is the best part of what I do.

I hope this is just the beginning of many more travel adventures for you, and I would be absolutely delighted to help you plan your next one whenever the time comes.

Warmest regards,
Cannon

Kaleidoscope of Japan (balancing small towns with large metros)
Japan | Apr 1 - Apr 22, 2026

Doron
Doron L.
Los Angeles, CA | Reviewed on Apr 29, 2026
Amazing Japan trip with three couples (good friends) traveling together. We covered a wide range of different activities, and got a comprehensive feel for different parts of Japan, with many unique experiences. Overall, the trip went as planned, though did require some upfront micro-management to get the itinerary in sync and consistent. The Kim Kim platform was effective, intuitive and easy to navigate by all users. Sandy Ren, and the Odynovo team (local Japan agent) were responsive and... Read more

Amazing Japan trip with three couples (good friends) traveling together. We covered a wide range of different activities, and got a comprehensive feel for different parts of Japan, with many unique experiences.

Overall, the trip went as planned, though did require some upfront micro-management to get the itinerary in sync and consistent. The Kim Kim platform was effective, intuitive and easy to navigate by all users. Sandy Ren, and the Odynovo team (local Japan agent) were responsive and available, both before and during our trip.

All our hotels and ryokans were great - we really enjoyed the boutique hotel approach vs. relying on name brand chains.

Gora Kansuiro (our ryokan in Hakone) was an authentic traditional Japan inn experience, with low tables & chairs on our tatami mats in room, which were made into futons for sleeping, en-suite private hot spring bath, plus open-air communal hot spring bath where we relaxed gazing out at the quiet forest, and delicious spread of Japanese dishes for breakfast and dinner.

Ryokan Asunaro (in Takayama) was most comfortable, with larger rooms, chairs and futons in-room, communal hot bath, choice of western or Japanese breakfast, and comfortable chairs to relax in the lobby.

Activity highlights included Tokyo Sumo wrestling, early morning Toyosu Tuna auction, cherry blossoms in Tokyo, Mt Fuji backdrop on Lake Kawaguchi in Hakone and Takayama, Kirin whiskey tasting near Mt Fuji, sake tasting in Takayama, Hakone Open Air contemporary art museum, Sushi making at Nakata Cooking School in Kanazawa, Snow Monkey Park in Kyoto, Kobe botanic & herb gardens, Himeji and Osaka castles, and Hiroshima dome and memorial.

Some of the activities could have been improved by going at night with less crowds (such as Bamboo Grove and Fushimi Inari-Taisha (Torii gates) in Kyoto).

Our private guides were knowledgeable and helpful - highlights were Kei, our guide in Tokyo and Hakone, and our Takayama-Kanazawa driver (who was like a guide), who were engaging, funny and especially helpful.

We also had a good balance of self-guided days, in which we explored (mainly by walking, but also taxi & subway) historic Tokyo, the backstreets of Takayama & Kanazawa, and additional activities such as the Maiko (geisha) dance & tea discussion and a contemporary art museum in Kyoto, incredible Kobe steak lunch (in Kobe), and two different jazz Kissaten bars in Tokyo and Kanazawa.

Transfers and train tickets were seamless and all on time as planned. Strongly suggest you forward luggage from one hotel to next when taking trains as a group.

Overall, an incredible Japan trip packing six stops into 18 days (Tokyo, Hakone, Takayama, Kanazawa, Kyoto & Osaka) with nice balance of large metros with small towns.

Hotel Reviews
Mitsui Garden Hotel Osaka Premier
Osaka

Great view over the river, centrally located in downtown Osaka, included executive lounge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Small Boutique Hotel Villa Sanjo Muromachi
Kyoto

Great breakfast and comfortable rooms

Authenticity & Character
Location
Ok
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

One of the nice options was evening Ramen at a common table included

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Asunaro
Takayama

A an excellent blend as traditional and western Vs. Japanese, onsen bath option, nice lobby to sit and relax, large rooms with futons and sitting area, central location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

An authentic ryokan experience with Private Hot Spring baths and communal hot spring baths, tatami mats and low tables and chairs in rooms with authentic Japanese dinner and breakfast, we are in kimonos and sandals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo

We love the library lounge area of the lobby to sit and relax

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full day tour to Kobe and Himeji Castle
Full day tour to Kobe and Himeji Castle
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Castle and Umeda Sky Building
Osaka Castle and Umeda Sky Building
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
I
Half Day Bamboo Grove and Monkey Park Tour With a Boat Ride
Half Day Bamboo Grove and Monkey Park Tour With a Boat Ride
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Expo approved Sushi & Japanese Cooking Class
Osaka Expo approved Sushi & Japanese Cooking Class
Kanazawa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Sumo Morning Practice in Ryogoku + Photo Shoot w/ Wrestlers
Tokyo Sumo Morning Practice in Ryogoku + Photo Shoot w/ Wrestlers
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren

EXCEPTIONAL GUIDES
Japan | Apr 14 - Apr 21, 2026

HAZEL
HAZEL E.
Canada | Reviewed on Apr 28, 2026
Exceptional guides, especially Kyoto.
Drivers were fine but limited English so not much conversation there. Read more

Exceptional guides, especially Kyoto.
Drivers were fine but limited English so not much conversation there.

Hotel Reviews
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

Great location with direct access to shops, restaurants and subway

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

Very different experience with foot bath, dinner and breakfast in the room and sleeping on floor mats

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b asakusa
Tokyo

Great location and ample breakfast variety

Authenticity & Character
Location
So close to walk to subways, restaurants and temple
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Excellent and knowledgeable guide. Interesting history

Quality of Experience
Guides, Drivers and Staff
Explanations from the guide
Transport
Guide met us at our hotel..very convenient, then walked
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Felt rushed through the museum

Quality of Experience
Guides, Drivers and Staff
Museum guide a bit hard to understand
Transport
Clean vehicle and enjoyable ride
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan

Wonderful boat cruise and views of Mt Fuji

Quality of Experience
Guides, Drivers and Staff
Little English but very accomodating
Drive to Hakone with Mt. Fuji Tour
Japan

Driver was good..little English but we managed

Quality of Experience
Driver was open to time we requested or needed at each location
Guides, Drivers and Staff
Transport
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo

Very good tour, knowledgeable guide and good pace.

Quality of Experience
Food
Waygu beef was excellint; sushi not so much ...
Guides, Drivers and Staff
Transport
Found our way to meeting point
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

Guide was great but the food not so much for me!

Quality of Experience
Food
I'm sure it was very good...if you liked sushi 🍣!
Guides, Drivers and Staff
Transport
We walked to location
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

Very nice experience at a Sumo Stable! Wrestlers were engaging, entertaining and funny!

Quality of Experience
Authentic wrestlers who were very sharing of their life
Food
Eat like a Sumo! Delicious soup!
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
Photo taken by HAZEL E
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Hilda
Hilda Yang
Local specialist in Japan | Replied on May 06, 2026
Hi Hazel,
Thank you very much for taking the time to share your feedback. We are delighted to hear that you found our guides exceptional, especially in Kyoto. Your kind words mean a lot to our team.
Regarding the drivers, we truly appreciate your understanding of the language limitation. While they are professional and safe drivers, we recognize that limited English may affect the conversation experience. We will certainly take your feedback into consideration as we continue to improve our... Read more

Hi Hazel,
Thank you very much for taking the time to share your feedback. We are delighted to hear that you found our guides exceptional, especially in Kyoto. Your kind words mean a lot to our team.
Regarding the drivers, we truly appreciate your understanding of the language limitation. While they are professional and safe drivers, we recognize that limited English may affect the conversation experience. We will certainly take your feedback into consideration as we continue to improve our services.
Once again, thank you for choosing us. We hope to welcome you again on your next trip to Japan.
Warm regards,
Hilda