Odynovo Tours Co., Ltd

Thank you, Shona.

Our driver guide in Seoul, Taylor was very good and our driver guide in Busan/Gyeonju was great

Hotel Reviews

SIGNIEL BUSAN

Busan

Top shelf

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SIGNIEL SEOUL

Top shelf

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hwangnamgwan Hanok Guesthouse

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day with Gyeongju National Museum, Tumuli Park, Donggung Palace & Wolji Pond

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Haedong Yonggungsa, Haewundae Beach and Traditional Market Tour

Busan

Danny our driver and guide was the highlight

Quality of Experience

Guides, Drivers and Staff

Explore Seoul Highlights

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

a lot of traffic in Seoul......not something that could be improved

Personal Color Analysis experience in Seoul

Seoul

Quality of Experience

Guides, Drivers and Staff

Half-Day Gyeongju Highlights: Bulguksa, Seokguram & Folk Craft Village

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Korean DMZ Tour

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Gamcheon Culture Village, Songdo Skywalk and Jagalchi Market

Busan

Quality of Experience

Guides, Drivers and Staff

Same as before: Danny , our guide and driver was great

Transport

Our Family Trip to Japan — A Review of Kimkim

Shona did a wonderful job crafting a personalized itinerary for our family. She was patient through multiple revisions to ensure everything was just right, and the result was the trip of a lifetime, filled with memories we will cherish forever!

Tokyo: We loved the Keio Plaza Hotel’s convenient location, helpfull staff, and exceptional breakfast buffet. Highlights included the mesmerizing TeamLab Borderless, an outstanding hands-on sushi-making class, and a full-day tour with Bea Hirata. Bea was professional, friendly, and attentive, seamlessly guiding us through Asakusa, Sensoji Temple, Tsukiji Market, Meiji Shrine, and Harajuku. Exploring Tsukiji with her was especially memorable, with incredible fresh food and local specialties.

Hakone: This was where Shona and her team truly demonstrated their value. With a typhoon approaching, they quickly adjusted our plans, ensuring Bea and our driver got us safely to Hakone before the storm. Although some activities were canceled, we enjoyed a longer, relaxing onsen experience at the spectacular Hakone Kowakien Ten-yu. The private in-room onsen, mountain views, and outstanding crab and beef shabu-shabu dinner made this a trip highlight. Without the team’s quick thinking, we might have missed Hakone altogether.

Kyoto and Nara: The Cross Kyoto Hotel was comfortable, well located, and offered an excellent breakfast. Our guide, Hideki (Hal) was good-natured and thorough. He expertly showed us Kyoto’s highlights, including Arashiyama’s bamboo grove, Tenryuji Temple, and Nijo Castle. In Nara, our daughter loved the deer, and Todaiji Temple’s Great Buddha was among the most impressive sights of our trip. Fushimi Inari’s iconic torii gates were unforgettable. We also enjoyed a wonderful calligraphy class with Aya and a magical evening walking tour of Gion with Sophia, whose insights into geisha culture made the experience especially memorable.

Kanazawa and the Countryside: The Hyatt Centric Kanazawa was convenient, comfortable, and close to the station. Nozomi introduced us to a talented ceramic artist and guided us through the samurai and geisha districts, sharing her extensive knowledge of Japanese history. Our final excursion to the UNESCO-listed villages of Shirakawa-go and Gokayama with Ian was a wonderful way to experience Japan’s beautiful countryside.

Seamless Logistics and Exceptional Support: Shona arranged excellent private transfers and Shinkansen tickets, making travel between destinations effortless. Our drivers were punctual, professional, and reliable, and the vehicles were immaculate. Shona’s team checked in daily, and our guides and drivers communicated clearly throughout the trip. Most importantly, when unexpected challenges arose, we knew we had knowledgeable, dependable support on the ground.

Overall, we cannot recommend Shona and Kimkim highly enough. From thoughtful planning to flawless execution, their expertise made our family’s Japan adventure truly exceptional. Japan is fascinating, and with the right team, it is an unforgettable destination. Good luck with your trip!

We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where to meet our driver at the train station. He seemed to be rushed and dropped us off far from the doors of the airport. We would have liked more guidance on how much time to allot to each activity so that we wouldn't fall behind on our itinerary.

This was our first “vacation” trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list.

Hotel Reviews

Asakusa Tobu Hotel

Great location to many sites, restaurants, and the subway

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakone Hotel Kajikaso

Hakone

It appears to be a nice hotel. Unfortunately the arrival time ( 5 pm ) and an early morning departure time ( 7 am) didn’t allow us to enjoy the facility. I think the travel TO the hotel was way too long ( not the hotel’s fault but a travel planning fault )

Authenticity & Character

full traditional experience

Location

Train station error. The trip plan did not specify that the local station was 30 minutes from the station we needed to be at for our travel

Staff

Cleanliness & Comfort

Taoya Kisoji

Tsumago

Following the experience in Hakone, this hotel seems large and not comfortable.

Authenticity & Character

Felt like a Disney land hotel

Location

Probably our worst KimKim moment when after a tough hike we realized the hotel was 2 miles away from the end of the hike with no easy way to get to the hotel. We ended up with a taxi, but were very frustrated

Staff

Really didn’t see much of the staff. Cafeteria style dining was just too much

Cleanliness & Comfort

Kiso Mikawaya

Kiso-Fukushima

While the property doesn’t look very good, the river front option for the room and dining area was great

Authenticity & Character

Again the look of the hotel is not appealing to the eye

Location

convenient to the hike

Staff

Cleanliness & Comfort

BYAKU Narai

Narai

My wife and I are “split” on this hotel. It’s nicely restored in a beautiful town along the trail. But the windowless room was a real problem for me.

Authenticity & Character

Beautiful restored property

Location

Right on the trail.

Staff

nice and helpful.

Cleanliness & Comfort

Window less room was a problem

Onyado Nono Matsumoto Natural Hot Spring

Nice blend of modern and traditional Japanese hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Daiwa Roynet Hotel Kanazawa-Eki Nishiguchi

Kanazawa

Really liked this hotel - near good shopping and the train station

Authenticity & Character

Location

Walkable from the train station

Staff

Cleanliness & Comfort

Richmond Hotel Premier Kyoto Ekimae

Kyoto

Nice location near the train station, which is amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park

Japan

Driver was on time. But the activities were boring. The restaurant recommended by the guide was very overpriced ( our most expensive meal on a 40 day trip )

Quality of Experience

Not much to see

Guides, Drivers and Staff

Again, I felt the driver was only focused on the dining experience. And we kindly paid for his lunch at an expensive tourist trap

Transport

He was on time,, and had a nice van

Tokyo Highlights Day Tour with Tsukiji Outer Fish Market

Tokyo

Our guide, Ayumi, was excellent! She helped us navigate the practicalities of the Japanese train system and Tokyo subway (use of the Suica Card)…as well as provided an overall overview of Japanese history, culture and religion. In addition, she made wonderful recommendations for dining and activities for us for the remaining days in which we were on our own. Her English was also excellent. She refused accepting a tip from us saying it was not the Japanese custom.

Quality of Experience

Guides, Drivers and Staff

Transport

Good to experience subway in Tokyo. (Angel, you might disclose up front that Tokyo uses subway extensively …and that while crowding is common, the trains run on time AND are easy to navigate since they have English)

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

This was a highlight of our trip: it felt authentic and gracious, showcasing an important Japanese custom without cheapening the experience. This Tea Ceremony experience is a MUST!

Quality of Experience

5:00 PM time was perfect! Need to disclose that one should arrive at 30 minutes before to ensure enough time to change clothes and take pictures.

Guides, Drivers and Staff

Need to disclose that the location of the ceremony required a cab drive since it was somewhat removed from our hotel (though we walked back using Google Maps)

Kanazawa Full Day Walking Tour

Kanazawa

Great mix of sites and places, Nice use of bus and taxi to help out

Quality of Experience

Guides, Drivers and Staff

Saya was very knowledgeable and we enjoyed spending the day with her.

Transport

Full Day Gokayama and Shirakawago Tour from Kanazawa

Japan

There was still more to do in Kanazawa versus going by car to Gokayama. And both sites we visited seemed to be the same

Quality of Experience

Boring

Guides, Drivers and Staff

Driver was nice but seemed to be in a hurry

Transport

Didn’t like being in a taxi versus a car

Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji

Japan

Yuki was an exceptional guide and with so much to see in Kyoto was able to give us a quality experience. Many sites in Kyoto were very crowded, however

Quality of Experience

good pace. Detailed explanations of Japanese culture

Guides, Drivers and Staff

Good use of public transporation

Transport

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

The second day in Kyoto was a good shift from the first. Nice to see the landscape around the city

Quality of Experience

Guides, Drivers and Staff

Transport

Half day with Osaka Castle

Japan

Our driver/guide was on time and very knowledgeable. He spoke very good English, too

Quality of Experience

Guides, Drivers and Staff

I appreciate that we made sure we were at the cruise port before departing

Transport

I was planning a two-week trip to Japan as a surprise for my partner. We didn't want to be part of a tour group, and wanted it to be a couple's trip fir the two of us. We had never been to Japan, and I started by looking at guide books but it was so overwhelming. I foudn kimkim online, and the reviews were good. I reached out through kimkim about a year and a half before our trip, and the local expert, Olivia, was so patient with me. She asked me our interests, and suggested an amazing itinerary, to introduce us to history, art and culture in Japan. She listened and helped me tweak certain parts of itinerary. She set us up with English-speaking guides in Tokyo, Kanazawa, Shirakawa-go, Kyoto, Nara and Osaka, and suggested other places in each town that we could explore on our own. Once we arrived at the airport, there was a driver there to meet us, and we had specific information (in my kimkim app!) for every tour guide who would meet us, every hotel, all transportation, and our itinerary was fool proof. There was also flexibility so we could explore on our own, as we wanted. Every stop was seamless, and we felt so well taken care of everywhere we went. I recommend kimkim and Olivia very highly and have already recommended them to friends who are planning a trip to Japan. We loved our trip and plan to come back, and will contact kimkim again. Arigato!

Hotel Reviews

Asakusa View Hotel Annex Rokku

Tokyo

Fantastic location in Asakusa! Plenty of things to walk to from this hotel, and easy to get to other venues (like Meiji shrine and Imperial Palace Gardens). Excellent breakfast. Will go back when we visit Tokyo again.

Authenticity & Character

Modern and clean, great breakfast with Japanese and western selections

Location

Great walkability

Staff

Cleanliness & Comfort

Hotel Indigo Hakone Gora by IHG

Hakone-machi Ashigarashimo gun

The hotel was elegant and the in-room onsen bath was AMAZING. What holds it back from 5 stars was that ours came with a pre-selected dinner that wasn't great, and the hotel felt more corporate than authentic. The breakfast was much better than the dinner.

Authenticity & Character

Onsen bath was great. The hotel and staff felt corporate

Location

We arrived by taxi -- nowhere to go but the hotel for dinner

Staff

Nice and attentive, but corporate

Cleanliness & Comfort

The room was great and the bed was really comfortable

Mitsui Garden Hotel Kanazawa

Kanazawa

Onsen on the roof made this a great experience. We could walk everywhere we wanted to go from this hotel. And the obansai breakfast buffet was the best we had in Japan.

Authenticity & Character

Try the Onsen! Having this truly Japanese experience was great. And the Obansai buffet was incredible for breakfast!

Location

Central Kanazawa near the Omicho market

Staff

Cleanliness & Comfort

FAV LUX HIDATAKAYAMA

Even though the hotel was built recently, it felt dated and tired. If you are a family traveling and need a room with lots of beds, it might make sense, but we were a couple traveling without kids and we could hear the kids in the room next door late into the night.

Authenticity & Character

The breakfast was really limited.

Location

It was near the train station, like a lot of other hotels, but the neighborhood at night felt deserted

Staff

Staff was friendly

Cleanliness & Comfort

The carpet was dated, and the bathroom had a window into it from the bedroom. It was odd.

Mercure Kyoto Station

Kyoto

The hotel had a terrific staff and an excellent restaurant. The breakfasts were great -- lots of Japanese and western options. Our room was very comfortable.

Authenticity & Character

Modern and clean, but we definitely felt like we were in Japan with the great meals and decor

Location

Easy to get to with our bags from the Kyoto Station

Staff

Friendly and helpful!

Cleanliness & Comfort

Mercure Tokyu Stay Osaka Namba

Osaka

Good location and comfortable room

Authenticity & Character

Good breakfast options -- lots of Japanese selections as well as westerno options

Location

We were located near the prime shopping area of Osaka

Staff

Cleanliness & Comfort

The bathtub in our room was great!

Activity Reviews

Half Day Artisan Tour in Kanazawa

Kanazawa

Our English speaking guide took us to the outskirts of Kanazawa where we met a kimono maker. He told us (through our translator) about his artistic process, how kimonos are made (hand-painted and dyed), and showed us some of his work and techniques. One of the most memorable experiences of our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Shirakawa-go, Hida Furukawa, and Takayama Tour from Kanazawa

Kanazawa

Our driver and guide, Junpei, was very knowledgable and so courteous. He was able to give us a lot of history about the towns. The house tour in Shirakawa-go was incredible.

Quality of Experience

Guides, Drivers and Staff

Junpei was amazing! We learned so much from him!

Transport

Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha

Kyoto

Our tour guide, Yvonne, was terrific. She explained the history (which we were really interested in) and showed us so many things that make Kyoto such a special place.

Quality of Experience

Guides, Drivers and Staff

Yvonne was amazing. She was extremely knowledgable about Kyoto! And so friendly and patient! She took us by train and taxi around the city, in ways we couldn't have navigated alone.

Transport

Sightseeing in Arashiyama - Boat Ride and Bamboo Grove

Kyoto

I didn't know what to expect but this peaceful day and beautiful day was a highlight of our trip.

Quality of Experience

It was so peaceful and serene, it was immersive for us

Guides, Drivers and Staff

Yvonne was great guiding us to the boat, to visit a temple and into the bamboo grove (and insearch of matcha ice cream!)

Transport

We took a very comfortable train, with our guide's help

Tokyo: Sumo Tournament with Guide & Assigned Reserved Seat

Tokyo

If I had to choose ONE favorite thing about the trip, it would be the Sumo tournament. The pageantry was incredible. We loved the experience of watching sumo with 11,000 people. And the explanatory guide before hand was terrific.

Quality of Experience

Guides, Drivers and Staff

Before the tournament we had an English-speaking tour guide (from a Latin country) who loved sumo. He was so enthusiastic that we got very excited for the tournament before we went in to see it.

Transfer from Kyoto to Osaka via Nara

Japan

Nara was beautiful, and the bowing deer have to be seen to be appreciated. I had read about the deer, but didn't understand how different they were to all the deer I'd ever seen. Really amazing and a highlight of our trip.

Quality of Experience

Guides, Drivers and Staff

Yvonne told us a lot about the temple, "Buddha's nose" and how to feed the deer.

Transport

kimkim arranged a private car.

Half Day Imperial Palace East Gardens and Senso-ji Tour

Tokyo

Sarah, our tour guide, was great. It was our first day in Tokyo and she took us on the subway (quite the experience) to the Imperial Palace garden and then to Senso-ji. She told us about the history, the traditions at the temple (handwashing, for example) and we felt like we got a grasp the first day. Both of these sites are really worth seeing in Tokyo.

Quality of Experience

Guides, Drivers and Staff

Sarah was terrific

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

Masa was a great guide to food and Osaka culture. We had a small group, and he listened to what we were interested in (and we got to do some cooking at our last stop!)

Quality of Experience

We went to a part of Osaka we would not have found on our own!

Guides, Drivers and Staff

Masa was amazing!

Transport

Went by subway which was fun!

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Dressing in a kimono and learning about the tea ceremony was a highlight of the trip.

Quality of Experience

The ladies who helped us dress in kimono and do our hair added to a great experience. We learned a lot about japanese culture and courtesy.

Guides, Drivers and Staff

Samurai and Ninja Museum with Experience

Kyoto

This turned out to be even more interesting than we expected. There was so much excellent history about the samurai and Shogunate that we were able to get a lot more context for the history of Japan as a whole.

Quality of Experience

Guides, Drivers and Staff

Cannon was amazing. He helped plan the trip making revisions as we discovered places we wanted to see. A few days before we left he reviewed the itinerary with us, answering our last minute questions, which was super helpful. His suggestion for Kim Kim to provide private transportation for us from and to the airport made the trip so much easier. We took one suitcase that was larger than carry on, and he arranged our train tickets to provide space in the oversize luggage area of the train car, making managing our luggage as we moved from town to town easy. He really "listened" to our description of the kind of trip we wanted. We ended up with the perfect mix of group tours, a private tour for one day and lots of time on our own. The hotels were great, and he helped in the planning so we only stayed in 4 cities ( I did not want to move too often) but the helped us get some day trips to other cities/sites we wanted to see. He listed in our itinerary directions for using public transportation and times of day to visit certain sites. Once we were in Japan, he responded to our questions with suggestions for transportation (IE when a train or taxi was the best option) and restaurants. His restaurant suggestions provided us with a wide variety of various types of Japanese dishes. Cannon responded quickly to our questions. He often offered options for site seeing with the pro and cons of each. We had a great time and are thankful to Cannon,

Hotel Review

The Hotel Sanraku Kanazawa

Kanazawa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hidden Fushimi Inari Hiking Adventure: Discover Kyoto Beyond the Crowds

Japan

The hike was great. We saw and learned so much on the way to Fushimi Inari. Our guide was very knowledgeable. It was fairly strenuous; my knees are weak and I used a hiking stick. There were lots of stairs, some without rails. I am so glad I did this hike and would do it again.

Quality of Experience

Guides, Drivers and Staff

1 Day Tour from Kanazawa: Shirakawa-go, Gokayama and Wood Carving Village

Kanazawa

The day was great. I appreciated the stops especially seeing Ainokura and being able to make paper! The transportation was good, group size large enough to enjoy others insights and small enough to be able to ask questions.

Quality of Experience

Guides, Drivers and Staff

All were courteous, helpful and considerate. Guide very knowledgeable.

Transport

Kim Kim did a great job introducing us to Korea. Organization was superb as were the experiences and customization to our requests. The local guides were superb! Highly recommend! did

The tour was very very good overall. The hotels were probably two star hotel, very small rooms, OK breakfast, except the one in Hakone ( very interesting hotel). The most interesting part of our tour was our visit to Biovortex (Kyoto). Origami in Tokyo was fun and appreciated. Shirakawa-goh and Gokayama trips were very interesting too. All the shrine/temple visit recommendations were good, Fushimi Inari Taisha shrine and Daisho-in Temple were our favorite and we learned a lot. Visit to Hakone and cable car and rope car rides were excellent. As for guides and drivers, Mr Ko was ok, could have been more helpful with luggage. Mr. Motoki Watanabe and Mr. Masahiko Joguchi were excellent guides. Ms. Tomo was very good and tried her best. The guide from Snow Monkey (Justin) was good, he was disturbed by other tour participants, they were trying to do their own thing and getting separated from the group. And finally Mr. Yuan (driver to Tokyo) was extremely helpful A++.
The trip transportation arrangement was very good and timely, seat selections were appreciated. Thank you Cannon. We are experts in Japan’s transport system now.
We also visited YUSAI-TEI House in Kyoto, on our own( friend’s recommendation), we recommend that it should be recommended to others who are planning this tour. Restaurant recommendations will be helpful too. Our most favorite parts were Biovortex (unexpectedly excellent) and YUSAI-TEI and navigating the transport system. All was great.

I am so appreciative of all of the helpful advice, support and arrangements made by Olivia! This was our first trip to Japan, and she patiently provided options and advice to build an itinerary around our interests and budget. With Olivia, we were able to build a good mix of planned activities and unplanned free time, and set a relaxed pace that best suited us. Once we were in Japan, she was also extremely helpful in making some last minute changes when an excursions and or hotel accommodation did not go as planned. We had a wonderful trip. Thank you, KimKim!