China Travel Agents

Kimkim has selected the best China travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in China who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to China
Chat with a local specialist who can help organize your trip.

Heidi Jiang

(14 reviews)
China Travel Agent based in China,Thailand
Heidi specializes in: Cultral tours, hiking ,cooking
Recent traveler reviews for Heidi:
"The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary." - by Branka, May 11, 2025 · see review
"Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had." - by Dani, Dec 26, 2024 · see review
"My hopes for an epic trip to China and Japan were realized thanks to 蒋海丽 (Heidi)." - by Jon, Nov 12, 2024 · see review

Christine Liu

(7 reviews)
China Travel Agent based in Seoul and Japan
Christine specializes in: Seoul, Busan, Gyeongju, Jeju Island, Andong, classic tours, foodie experiences, culture&history tours, family vacation, tailor-made trips
Recent traveler reviews for Christine:
"Christine truly did listen to my individual preferences in planning a trip to South Korea and Beijing that felt very bespoke in the end." - by William, Nov 23, 2024 · see review
"Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see." - by Mona, Oct 31, 2024 · see review
"Christine, we really liked the accommodations, especially La Meridian Myeongdong, AC Marriot (Gangnam) and La Valse in Busan." - by David, Sep 26, 2024 · see review

Lisa Sun

(6 reviews)
China Travel Agent based in China
Lisa specializes in: Tailor-made itinerary, Multi-country tours, Family trips, Honeymoon tours, Beach vacation, Culture tours.
Recent traveler reviews for Lisa:
"Lisa our travel expert was wonderful." - by Sonya, Oct 4, 2025 · see review
"Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer." - by Emma, Jul 1, 2025 · see review
"We spent an unforgettable 18 days in China with thanks to Lisa and KimKim, as well as our exceptional guides along the way." - by Andrew, Jun 15, 2025 · see review

Carol Wang

(5 reviews)
China Travel Agent based in China
Carol specializes in: Family trip, Panda tour, Great Wall hiking
Recent traveler reviews for Carol:
"The way the platform works made us feel reassured throughout, and Carol’s responsiveness was outstanding." - by Catarina, Sep 24, 2025 · see review
"Carol and the China Highlights team was amazing." - by Irene and Ray, Jan 23, 2025 · see review
"Carol made it very easy to complete schedule according to our like and adjusted itinerary favorable to us." - by C, Jun 20, 2024 · see review

Kimi Huang

(1 review)
China Travel Agent based in Guilin, Guangxi, China
Kimi specializes in: Panda,Great Wall hiking,Family-friendly
I'm a lover of people, nature beauty, history, great food, and all things about travel! When Itravel, I get to experience new cultures, take in beautiful, inspiring scenery, and quite often I end up learning a thing or two about ourselves along the way! My passion for travel has taken me to... read more

Winnie Wu

(1 review)
China Travel Agent based in Japan
Winnie specializes in: I specialize in creating meaningful, personalized trips that match each traveler’s unique interests and travel style—whether it’s a romantic escape, a fun-filled family vacation, or a deep dive into local food and traditions.
I am Winnie, with over 10 years of experience in the travel industry, I specialize in crafting personalized journeys across East Asia, especially to Japan, Korea, and China. Each of these countries offers its own unique charm—Japan’s blend of tradition and innovation, Korea’s vibrant culture and... read more

Trip Reviews for China

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 41 ratings

Wonderful Trip to Japan and China
China | Sep 7 - Sep 29, 2025

Sonya
Sonya B.
Gadsden, AL | Reviewed on Oct 04, 2025
Lisa our travel expert was wonderful. Everything worked like clock work and she checked on us daily and reminded us of our schedule and guide for the next day. When our flight to return home was 52 hours delayed from Shanghai she was in constant contact with us extending our stay at our hotel, planning a tour for our extra unplanned day and even having the guide buy snacks and drinks for us to have at the hotel.
Japan and China were beautiful places to visit. They were both very clean,...
Read more

Lisa our travel expert was wonderful. Everything worked like clock work and she checked on us daily and reminded us of our schedule and guide for the next day. When our flight to return home was 52 hours delayed from Shanghai she was in constant contact with us extending our stay at our hotel, planning a tour for our extra unplanned day and even having the guide buy snacks and drinks for us to have at the hotel.
Japan and China were beautiful places to visit. They were both very clean, people were friendly and there were lots to historical places and natural beauty to see.
All our guides and drivers were excellent.
Jason our driver to Hakone was just suppose to be our driver, but he helped us with all the tickets and told us where to go. He was more like a guide and spoke excellent English. He was very helpful and considerate.
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Vivian was our guide when our flight was delayed. She spent lots of time on the phone with the airlines and at the airport trying to get us on an earlier flight but unfortunately was unsuccessful. She was very friendly and had very good English. She was early when we met.

Hotel Reviews
The Knot Tokyo Shinjuku
Tokyo

The desk staff were friendly enough. The rooms were small but very clean. The restaurant staff were very friendly. The location was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was small but everything was very clean.
Miyako Hotel Kyoto Hachijo
Kyoto

Desk staff was alright. Had to wait 10 minutes in line to get into breakfast. Clean and nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Forza Osaka Kitahama
Osaka

Desk staff not very friendly or helpful. Paid for breakfast but then ended up with an early flight. We had to leave 30 minutes before breakfast started and asked for a couple of croissants to take with us but were told no. Had a kettle in the room but no tea or coffee.

Authenticity & Character
Location
Could walk to the Osaka Castle.
Staff
Not friendly or helpful.
Cleanliness & Comfort
Dongfang Hotel
Beijing

Staff didn't even acknowledge me, only talked to the guide when we checked in. I assume they couldn't speak English. Elevators were very slow and always very crowded. Internet never worked while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel

Welcoming Staff and Cleaning Staff very friendly and Front desk staff alright. They had tea in the afternoon and goodnight soup in the evening. Gave us lots of water and had cold water. They let us in early for breakfast. Beds very hard and internet never worked.

Authenticity & Character
Location
Very close to walk to sights to see.
Staff
Cleanliness & Comfort
Jolie Vue Boutique Hotel
Guilin

Beautiful view from the breakfast area and great location to walk around. Staff was friendly enough but bed was very hard. Internet never worked. Room was nice with free soft drinks and juice in the refrigerator.

Authenticity & Character
Location
Good places to walk around.
Staff
Cleanliness & Comfort
MinShan Lhasa Grand Hotel
Chengdu

Cleaning staff were very friendly and helpful. The front desk was alright. Bed was very hard and the internet never worked. The carpet in the room was stained and the bathroom sink was all cracked up, but everything looked clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

Very nice hotel with good location. Staff helpful when needed.

Authenticity & Character
Location
Near the Bund.
Staff
Helpful when we needed anything.
Cleanliness & Comfort
Had cold water in the refrigerator and also had sugar and creamer for tea and coffee. Room was comfortable and nice.
Activity Reviews
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto

Enjoyed the Bamboo Grove.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Half Day Nara Park & Todai-Ji Temple
Half Day Nara Park & Todai-Ji Temple
China

Really enjoyed seeing the deer and being able to touch and feed them.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Yao Mountain (尧山)
Yao Mountain (尧山)
Guilin

Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was very good. Always made sure we had plenty of water.
Full Day the Leshan Giant Buddha
Full Day the Leshan Giant Buddha
Chengdu

Long drive from Chengdu but Giant Buddha was amazing.

Quality of Experience
Food
Food was good.
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was good.
Hakone Exploration with Boiling Valley
Hakone Exploration with Boiling Valley
China

Nice day trip from Tokyo. Enjoyed the boat ride on Lake Ashi.

Quality of Experience
Guides, Drivers and Staff
Jason our driver to Hakone was just supposed to be our driver, but he helped us with all the tickets and told us where to go. He was more like a guide and spoke excellent English. He was very helpful and considerate.
Transport
Visit Huaqing Hot Springs
Visit Huaqing Hot Springs
Xi'an

Beautiful place but it was raining so really couldn't enjoy very well.

Quality of Experience
Guides, Drivers and Staff
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Transport
Driver was good.
Half Day Imperial Palace East Gardens and Senso-ji Tour
Half Day Imperial Palace East Gardens and Senso-ji Tour
Tokyo

Enjoyed but there was lots of walking involved.

Quality of Experience
Guides, Drivers and Staff
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Transport
Driver was good.
Shinjuku Gyoen National Garden
Shinjuku Gyoen National Garden
Tokyo

Nice garden.

Quality of Experience
Guides, Drivers and Staff
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Transport
Driver was good.
Full Day Kyoto City Tour (Kinkaku-ji Temple, Kyoto Imperial Palace, Nijo Castle and Fushimi-Inari Taisha)
Full Day Kyoto City Tour (Kinkaku-ji Temple, Kyoto Imperial Palace, Nijo Castle and Fushimi-Inari Taisha)
Kyoto

Enjoyed the Golden Pavilion and Fushimi-Inari Taisha.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Chengdu

Nice.

Quality of Experience
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was nice.
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

Always wanted to see the Great Wall and walk on it. One for the bucket list.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good but this was the only place we had a car instead of a van or SUV so it was not as comfortable.
Elephant Trunk Hill
Elephant Trunk Hill
Guilin

Nice view.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was good.
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Always wanted to see the Forbidden City but we had to wait over and hour to get through security.

Quality of Experience
Had to wait over an hour to get through security.
Food
Food was good.
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai

Interesting town.

Quality of Experience
Food
Food was good.
Guides, Drivers and Staff
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Transport
Driver was good.
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Another for the bucket list.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Beijing

Interesting but you can't take pictures inside.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
See the Terracotta Army
See the Terracotta Army
Xi'an

Always wanted to see but it was very crowded so couldn't get pictures with us in them.

Quality of Experience
Food
Food was very good.
Guides, Drivers and Staff
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Transport
Driver was good.
Panda Encounter in Chengdu
Panda Encounter in Chengdu
Chengdu

Enjoyed seeing the Pandas.

Quality of Experience
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was good.
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

Beautiful boat ride. Not to be missed.

Quality of Experience
Food
Not much selection.
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Good Driver
Hike along the Picturesque Yulong River
Hike along the Picturesque Yulong River
Yangshuo

Nice walk.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was good.
 Longsheng Full-Day Tour
Longsheng Full-Day Tour
Guilin

Nice views.

Quality of Experience
Long drive from Guilin.
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Good driver.
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai

Nice city.

Quality of Experience
Guides, Drivers and Staff
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Transport
Good driver.
One-Day Shanghai Cultural Tour
One-Day Shanghai Cultural Tour
Shanghai

We didn't really see much this day because the guide was trying to help us get an earlier flight out after our flight was 52 hours delayed.

Guides, Drivers and Staff
Vivian was our guide when our flight was delayed. She spent lots of time on the phone with the airlines and at the airport trying to get us on an earlier flight but unfortunately was unsuccessful. She was very friendly and had very good English. She was early when we met.
Transport
Driver was good.
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 09, 2025

Hi Sonya,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Lisa

Grateful for a Wonderful Trip to China
China | Sep 7 - Sep 20, 2025

C
Catarina S.
Portugal | Reviewed on Sep 24, 2025
We thoroughly enjoyed our trip and would confidently rate it an 8 out of 10—truly amazing. It exceeded our expectations and left us with many wonderful memories. Below, we’ve outlined both the highlights and constructive suggestions, organized by location: ---- 🌍 Overall Positives: - The activities were engaging and well-suited to our interests.
- The itinerary offered a great balance—enough planned experiences during the day while still allowing time to explore independently.
-...
Read more

We thoroughly enjoyed our trip and would confidently rate it an 8 out of 10—truly amazing. It exceeded our expectations and left us with many wonderful memories. Below, we’ve outlined both the highlights and constructive suggestions, organized by location:

----

🌍 Overall

Positives:

- The activities were engaging and well-suited to our interests.
- The itinerary offered a great balance—enough planned experiences during the day while still allowing time to explore independently.
- Almost all guides sent us a welcome message before meeting us, including a few key details that made us feel reassured and well-prepared.

Constructive:

- The agency could have provided a list of optional activities for our free time or instructed the guides to offer suggestions. We were the ones initiating questions about recommended places, shows, or things to do.

----

🏯 Beijing

Positives:

- Our guide respected our personal space, allowing us to enjoy meals alone. He even gave us a small gift at the end of our time together, which was a thoughtful touch.

Constructive:

- We felt the guide could have shared more explanations and interesting facts during the visits. His English was limited, and although we initially gave him a good score, in comparison to other guides, we realized we may have missed out on important information.

----

🏮 Xi’an

Positives:

- We had a wonderful experience with our guide, Susan. From the moment we met her, she greeted us with contagious positive energy and genuine warmth. Her passion for the job was evident in the way she shared fascinating and unique historical facts throughout the tour. Susan consistently found the best vantage points for us to view each site, ensuring we were always perfectly positioned to take in the beauty and significance of every location. She also offered us a goodbye present, which was a very kind gesture.

Constructive:

- We were disappointed with the hotel and its service. The staff didn’t speak English and made no effort to communicate. Thankfully, our guide was there to assist; otherwise, we would have struggled.
- For example, when I asked about the laundry service, a receptionist pointed me to another guest, who, despite not speaking English, kindly walked me to the laundry area.
- The room had a strong tobacco smell, even though it was supposed to be a non-smoking hotel.

----

🐼 Chengdu

Positives:

- Our guide was extremely efficient. When, apparently, the hotel had only one night booked and we had an issue with the car, she immediately took action—even though it was already late in the evening. Her english was impressive.
- The hotel was amazing and very well located. The breakfast was immense and of extremely good quality.

Constructive:

- The car provided did not meet the luxury standards promised in our package. However, this issue was also handled efficiently.

----

🏞️ Guilin & Yangshuo

Positives:

- The hotel was outstanding—breathtaking views, incredibly friendly staff, well-thought-out amenities, delicious food, and a warm farewell gift of fruit and biscuits. Truly 5-star service. We loved it and hold it very dearly.
- Our guide was very passionate about his job. He constantly shared insights about the places we visited and offered local treats like fruits and juices. He also introduced us to an amazing coffee shop, which we loved—especially since we’re coffee enthusiasts. We appreciated the agency’s thoughtful gesture of offering us coffee, which truly felt like home.

Constructive:

- During the river cruise, we were not placed in the premium area despite having selected a luxury package. We were left wondering why our tickets didn’t reflect that.

----

🏙️ Shanghai

Positives:

- The hotel room was comfortable, with a good bed and a spacious bathroom.

Constructive:

- Upon arrival at the airport, we were greeted by someone other than our assigned guide. While this person was very friendly and engaging, we would have appreciated being informed in advance that our guide wouldn’t be meeting us.
- We were told by this person about the meeting time for the following day. Had we been in contact with our guide earlier, we might have opted to start the day sooner.
- I tried to contact our guide via WeChat, but he didn’t accept the invitation until we actually met.
- We didn’t feel the hotel met 5-star luxury standards. The breakfast staff seemed disengaged, and the food on the first morning appeared stale and lacked quality.
- The location wasn’t ideal—we had to walk about 30 minutes to reach the Bund.

That being said, although we’re pointing out a few less positive aspects, we absolutely loved visiting China — it truly surpassed our expectations, and everything ran so smoothly. The way the platform works made us feel reassured throughout, and Carol’s responsiveness was outstanding. We are seriously considering using KimKim for all our future travels.

Thank you again!

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Sep 28, 2025
Thank you so much for your wonderful and detailed feedback—I truly appreciate you taking the time to share your experience. I'm delighted to hear that your trip to China exceeded expectations and created so many cherished memories. It’s especially rewarding to know that aspects like the thoughtful guides, well-balanced itinerary, and standout stays in places like Yangshuo added so much to your journey. Thank you also for your honest and constructive suggestions. I’ve shared your feedback... Read more

Thank you so much for your wonderful and detailed feedback—I truly appreciate you taking the time to share your experience.

I'm delighted to hear that your trip to China exceeded expectations and created so many cherished memories. It’s especially rewarding to know that aspects like the thoughtful guides, well-balanced itinerary, and standout stays in places like Yangshuo added so much to your journey.

Thank you also for your honest and constructive suggestions. I’ve shared your feedback with our local partners to help improve the experience—particularly regarding hotel standards, guide communication, and arrival coordination. I’m sorry for the inconvenience you experienced with the train tickets and vehicle quality, and I’m glad our team was able to respond quickly.

I’m thrilled you enjoyed working with KimKim and that my support made a difference. I would be honored to plan your next adventure and hope to make it even more seamless.

Amazing trip to China, highly recommend this trip/kimkim
China | Jun 8 - Jun 18, 2025

E
Emma W.
United Kingdom | Reviewed on Jul 01, 2025
From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned... Read more

From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned about any of the arrangements.

Hotels were great - all clean and in good locations.

One thing to note (as a UK visitor) that squat toilets are common there (most/many places also have western style toilets) and toilet paper is not (as a general rule) provided in public toilets - just one thing to be aware of

A fabulous trip to China - wouldn't hesitate to use kimkim again and have already recommended them to friends.

Hotel Reviews
Novotel Peace Beijing
Beijing

The hotel was in a nice area and conveniently located to walk to eating places and shops. The reception area/foyer and bar/lounge area were very nice. The room we were in was clean and spacious but more than a little "tired" looking, particularly the bathroom/shower area which was very rusted and as a result didn't look especially clean. Staff were nice, limited English but able to communicate. Good range of options at breakfast. Beware of the bar closing earlier than stated hours, it notes being open until 11pm but when we asked for a drink one evening at 10.30pm were told the till was already closed so we couldn't get one. Overall a good experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Hotel was lovely, spotlessly clean, nice room, not the biggest room ever but more than adequate for our needs. Little or no English spoken by staff which did make things a little challenging sometimes but nothing that couldn't be overcome. We were not in the hotel for very long but we did like it. Breakfast was good.

Staff
Cleanliness & Comfort
Sunrise On The Bund

Loved this hotel. Great location for being able to walk down and along the Bund and the hotel itself was beautiful. Room was lovely with nice toiletries in the bathroom and a nice easy chair in the bedroom. We ate dinner in the restaurant on the ground floor and very much enjoyed what we had. The staff were pleasant and friendly. The spa was also very nice - had a massage which was most enjoyable and a nice swim in the pool. Would stay here again.

Authenticity & Character
Location
It was easy walking distance to water front
Staff
All friendly and helpful
Cleanliness & Comfort
Activity Reviews
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

A fabulous day spent in Shanghai - view from Shanghai Tower was amazing, the Yu Garden was spectacular to see and the delicious dumpling lunch was also a highlight.

Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

Our stand out highlight of the holiday - it was amazing to be standing on/walking on the Great Wall. I am glad we were there early in the day, as it gets very busy, very quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an

Loved seeing the Terracotta Army - the sheer scale was breathtaking. Would highly recommend.

Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jul 07, 2025

Hi Emma,
Thank you for your recognition of my service and for choosing KimKim to customize this trip for you. I will definitely work even harder to provide quality service. I hope to see you again on your next trip.
Best
Lisa

We spent an unforgettable 18 days in China wi...
China | May 2 - May 18, 2025

Andrew
Andrew M.
Belgium | Reviewed on Jun 15, 2025
We spent an unforgettable 18 days in China with thanks to Lisa and KimKim, as well as our exceptional guides along the way. Queena, Johnson, Shirlene, Jason, Faye, and Ran. We never experienced the common stress of travel (making it to the train station/airport on time or coordinating transportation, activities, etc.). Instead, we were always taken care of and we simply enjoyed our adventure to the fullest. We would highly recommend Lisa, KimKim, and all of our individual guides to anyone who... Read more

We spent an unforgettable 18 days in China with thanks to Lisa and KimKim, as well as our exceptional guides along the way. Queena, Johnson, Shirlene, Jason, Faye, and Ran. We never experienced the common stress of travel (making it to the train station/airport on time or coordinating transportation, activities, etc.). Instead, we were always taken care of and we simply enjoyed our adventure to the fullest. We would highly recommend Lisa, KimKim, and all of our individual guides to anyone who is traveling to China. We hope to return soon to China and will certainly use their services again.

Hotel Reviews
Park Plaza Beijing Wangfujing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tibet Hotel Chengdu
Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhuanjiacun Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jolie Vue Boutique Hotel
Guilin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Longji One Art Hotel

Extremely charming lodge owned and operated by very welcoming local family. Wonderful location and absolutely stunning views from the bedrooms and common areas. Felt right at home instantly and would love to return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Relexing  Bullet Train Journey from Guilin to Zhangjiajie
A Relexing Bullet Train Journey from Guilin to Zhangjiajie
China

The trains across the country are always comfortable and on time. The journey was very picturesque and we found some time to relax.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Qixianfeng Tea Plantation and Tea-Making Experience
Visit to Qixianfeng Tea Plantation and Tea-Making Experience
Yangshuo

We learned a great deal about tea and tea production. It was truly special to make our own tea from picking the leaves to drying and toasting them. The tea plantation is very nice and also serves great food at its restaurant. We were treated to several local teas and bought plenty to bring home.

Quality of Experience
Guides, Drivers and Staff
Transport
 Marvel at China's Most Picturesque River - Li River
Marvel at China's Most Picturesque River - Li River
China

Stunning scenery and a pleasant journey. The boat is spacious and comfortable, and serves good tea, coffee, and food.

Quality of Experience
Food
It's difficult to serve special or high quality food on a river cruise buffet. The food was good but not spectacular.
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

A must-do for Beijing. We were unfortunate to visit at one of the busiest days in the year but still had a great experience at the temple and surrounding park.

Quality of Experience
Guides, Drivers and Staff
Queena effortlessly explains the history and modern context of all sites in Beijing with great detail.
Transport
Ancient City Wall with Cycling Experience
Ancient City Wall with Cycling Experience
Xi'an

The well-preserved ancient city wall was our favorite part of Xi'an. At night the lanterns and houses light up to create a magical atmosphere. We cycled all the way around the city wall in 1 hour at a leisurely pace and would highly recommend the activity. I would have preferred solo bicycles but was able to fulfill my wife's dream of riding a tandem bike...

Quality of Experience
Guides, Drivers and Staff
Transport
 Countryside Tour in Yangshuo by bike
Countryside Tour in Yangshuo by bike
Yangshuo

We really loved the bike trails through the village, surrounded by mountains, rivers, farms, and gardens. The ride is easy and beautiful. We would have been happy to bike around the area for a couple of hours more.

Quality of Experience
Guides, Drivers and Staff
Transport
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu

We love to experience new local foods when traveling and this was certainly a highlight. We found it much better than the Beijing-style hotpot. Extremely rich in flavor. Shirlene taught us how to hotpot properly!

Quality of Experience
Guides, Drivers and Staff
Transport
Hike through the breathtaking Terraced Fields around Ping'an Zhuang Village
Hike through the breathtaking Terraced Fields around Ping'an Zhuang Village
Longji

Perhaps our favorite activity of our entire trip. The rice terraces and surrounding villages are a gem to be discovered in the mountains. We walked several trails through the fields and villages, each one more beautiful than the last.

Quality of Experience
Guides, Drivers and Staff
We were happy to connect on a personal level with Faye, who gave us a truly great experience in these days. She taught us how to play Mahjong and we spent each day in interesting and effortless conversation. We learned a lot from her and would recommend her to anyone traveling to this area.
Transport
Full Day Tiananmen Square and the Fobidden City with Chaowai Morning Market tour
Full Day Tiananmen Square and the Fobidden City with Chaowai Morning Market tour
Beijing

Tiananmen square is incredibly impressive and contrasts modern Chinese power with historical/imperial power on the other side of the gates to the Forbidden City. It's fascinating to see the past and the present connect in such a beautiful way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai

After a few peaceful days in the countryside, we were a bit skeptical of returning to a big city such as Shanghai, but it was great to find a smaller place outside the city that wasn't too overwhelming. Zhujiajiao certainly lives up to the title of the "Venice of China".

Quality of Experience
Food
Our guide, Ran, directed us to a local dumpling place that was one of our best meals in Shanghai.
Guides, Drivers and Staff
Transport
Peking Duck Dining Experience
Peking Duck Dining Experience
Beijing

A truly authentic experience in one of the best local restaurants in Beijing. It was difficult to secure a table and we had to wait for a few hours, but it was absolutely worth it.

Quality of Experience
Food
The DUCK!!! And everything else ;)
Guides, Drivers and Staff
Our lovely guide, Queena, went to the restaurant early to wait for a table and ended up waiting for several hours. This is just one example of her exceptionally professional service that we enjoyed in Beijing.
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an

The museum and archaeological site are located in the serene countryside outside of Xi'an. It was fascinating to learn, in such detail, about the first emperor of China and what remains to be discovered around his burial site.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The bridge is certainly a sight to see, but the real beauty lies in the canyon below along the river. Unlike the bridge, which was very crowded, the walking path in the canyon was hardly touched. We discovered true beauty and peacefulness here.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Shanghai City Tour with the Yu Garden , Jade Buddha Temple,the Bund
Full Day Shanghai City Tour with the Yu Garden , Jade Buddha Temple,the Bund
Shanghai

Beautiful sites in the city. Perfect for one day in Shanghai.

Quality of Experience
Food
Guides, Drivers and Staff
We were nearing the end of our trip and energy was running low, but our guide, Ran, was able to inspire excitement for the city of Shanghai and easily met our needs as we weren't as ambitious as we were earlier in the trip.
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall and Changling Tomb are a great stop for a tour in Beijing, not only to see the impressive sites, but also to escape the big city and enjoy more serene landscapes and tranquility.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Muslim Quarter
Explore the Muslim Quarter
Xi'an

A logical first stop of any tour in Xi'an. Conveniently located in the center of the old city. Plenty of options for delicious street food.

Quality of Experience
Guides, Drivers and Staff
We were able to spend some quality time chatting with our guide, Johnson, to learn the history of Xi'an and gain insight into local life in the city.
Transport
The center of Xi'an is small and walkable. Very convenient.
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Chengdu

We were very impressed by Chengdu's laid-back vibe and lively charm. Local people playing music, dancing, and drinking tea in People's park, and the Wenshu monastery was both peaceful and beautiful. Great food in both areas.

Quality of Experience
Guides, Drivers and Staff
We enjoyed connecting with our local guide, Shirlene, and had the pleasure of her acquaintance for our few days in Chengdu.
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Panda Encounter in Chengdu
Panda Encounter in Chengdu
Chengdu
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

Excellent dining experience. Delicious dumplings in a beautiful theater. The show does a great job of replicating Tang dynasty music, fashion, and stories while using lights, screens, and modern technology.

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

One of the most beautiful places we have ever seen in our lives. Truly captivating and breathtaking.

Quality of Experience
Guides, Drivers and Staff
Jason guided us through a full-day itinerary in only 4 hours, and we never felt rushed. We perfectly timed the shuttle buses and avoided several long queues thanks to his experience. We very much enjoyed his company and had fun together for our short time in Zhangjiajie.
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jun 16, 2025

Hi Andrew,
Thank you for your detailed and wonderful review. It truly means a lot to us. We’ll continue striving to create the most suitable travel experiences for each of our travelers. We’re also deeply grateful for your understanding, patience, and support for both Odynovo and Kimkim. We hope to see you again on your next journey!
Best Regards
Lisa

Our family had some great time in China. The ...
China | Apr 19 - May 2, 2025

Branka
Branka J.
Austria | Reviewed on May 11, 2025
Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a... Read more

Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a bit better; also the glass bridge, the zip line and the slide were fun for the kids (and the parents:-)). In Xi'an we loved the terracotta warriers; the exhibits in the museum are fascinating. Also the cycling on the old city wall was great as was the dumpling making class in a home of a local - both for the food as well as to see how the locals live. The guide Jessica took great care of us there. Beijing has shown all the versatility of a capital - Tiananmen square and the Forbidden city, Summer palace and temples on one side, the modern architecture of the Bird's Nest stadium, the Watercube, Galaxy Soho or the 798 Art Zone on the other side. Seamless public transport, great food, real feel of the megalopolis. And the Great wall really leaves you breathless. Our Beijing guide Alice provided a lot of information on the city, country, history, culture. Great trip alltogether; lots to see, many reasons to return. Thanks to kimkim/Odynovo team for the support during the trip.

Hotel Reviews
Hampton by Hilton Zhangjiajie National Forest Park

New, large rooms, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Beijing Wangfujing
Beijing

a bit older hotel already, but great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family Adventure in Hong Kong
Family Adventure in Hong Kong
Hong Kong

It was a nice day, we loved the Victoria Peak, the tram ride, the Star ferry and the Mid level Escalator area; ideally we had bit more time in Central market and at Victoria Peak, We loved the dumpling and cream cake shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

The nature at Zhangjiajie National Forest Park is fascinating, but the issue is the crowds and the noise they produce. One can't really feel the nature, a lot of tourist groups with guides with loud loudspeakers.

Quality of Experience
not taking the guests to the areas where all the crowds go. Select less visited paths if possible.
Guides, Drivers and Staff
Better prepare the traveller to know what to expect in terms of crowds, as we would have changed the itinerary if we had more information.
Transport
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Hong Kong

It was very interesting to go for dim sum to a place where locals go.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The Grand Canyon was better than the Great Forest Park - less crowded though busy. Walk in the Great canyon gorge was feeling more natural, and also the glass bridge, zip line and slide were fun for family, though very arranged. We missed the timing to catch the cable car to Tianmen mountain - here better time management through the day by the guide would be expected. If the crowds on Tianmen mountaing were as they were the day before in National forest park, then we would not like the experience. We suggest kimkim clarifies the guest preferences when planning for visiting nature parks so expectations are clear.

Quality of Experience
Guides, Drivers and Staff
better time management,
Transport
Visit the Museum of Qin Terra-cotta Warriors and Horses
Visit the Museum of Qin Terra-cotta Warriors and Horses
Xi'an

Really fascinating exhibition - both the warriors as well as chariots - both halls as well as the area around.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Family and Learn to Cook Homemade Dishes
Visit a Local Family and Learn to Cook Homemade Dishes
Xi'an

We really liked going to a home of a local person to see how people live. We liked the class and the lady preparing the good but have not really had time to work the whole preparation adn cooking process. ideally a longer cooking course is organized so some other meals could be prepared too.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour with  South Gate Old City Wall
Half Day City Tour with South Gate Old City Wall
Xi'an

Really impressive city wall and a nice bike ride around it. Fascinating to see girls and ladies taking photos in the old traditional costumes. As we went for a Tang dinasty show, we did not have time for a Shanxi museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Xi'an

Really nice to walk the Muslim quarter with all the food stalls and to see the puppet show. Having bit more time for trying food would be great.

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing Highlights and Hutong Culture
Beijing Highlights and Hutong Culture
Beijing

The Forbidden city and the Tiananmen square are fascinating. Thanks to our guide Alice for getting us into the square really fast. Visit to hutong with small rishaw tour and a local food in one of the hutong dumpling places was great.

Food
Guides, Drivers and Staff
Transport
Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

The Wall is great and a must see. We went to Juyongguan area of the wall as the traffic to Mutianye was very heavy due to public holiday; this was a bit closer and less busy. The guide and the agency were very flexible to move the trip for a day due to some health issues on our side, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 12, 2025
Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!
It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary. Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with... Read more

Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!

It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary.

Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with their care, knowledge, and enthusiasm. It’s especially heartening to hear that both adults and kids enjoyed the mix of cultural, scenic, and fun activities—whether it was cycling on Xi’an’s city wall, walking the Grand Canyon in Zhangjiajie, or experiencing Beijing’s rich history and modern vibe.

We truly appreciate your thoughtful reflections and are grateful for the opportunity to be part of your family’s adventure. Thank you again for choosing us, and we would be absolutely thrilled to welcome you back for another journey in the future!

Warm regards,
Heidi